Our client, a well-established provider of housing and community services, is looking for a Director of IT & Data to join their Senior Leadership Team. This is a senior, board-facing role, reporting to the Chief Finance Officer, leading a function of between 33-35 (2 direct reports) with budget responsibility of over 2.0m. The role Set and deliver the technology, data and performance strategy across the organisation Own cyber security strategy, with regular audits and testing Set the architecture roadmap and lead change/release management across IT services Lead supplier relationships and negotiations for hardware and software Ensure compliance with IT and data protection legislation Deliver a company-wide data strategy, covering governance and data quality Lead the Business Intelligence function and support adoption of the UK Housing Data Standard Develop a performance management framework, including KPI tracking Build a business intelligence and analysis framework to support strategy and forecasting Drive continuous improvement methodology (e.g. Lean, Six Sigma) to improve productivity and cut costs Coach and develop your team, building a culture of accountability and trust Present to the Board and relevant committees on performance and major projects What you'll need Experience leading high-performing teams and managing IT, Data and Performance functions Previous Director-level experience in a similar role Degree level education, or equivalent experience Experience with Power BI and related reporting technology ITIL or CoBIT certification (or equivalent) PRINCE2 certification (or equivalent) Strong analytical and communication skills, with confidence influencing senior stakeholders If this sounds like the right next step for you, apply today or get in touch with our client's team to find out more. James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to 100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.
Aug 13, 2026
Full time
Our client, a well-established provider of housing and community services, is looking for a Director of IT & Data to join their Senior Leadership Team. This is a senior, board-facing role, reporting to the Chief Finance Officer, leading a function of between 33-35 (2 direct reports) with budget responsibility of over 2.0m. The role Set and deliver the technology, data and performance strategy across the organisation Own cyber security strategy, with regular audits and testing Set the architecture roadmap and lead change/release management across IT services Lead supplier relationships and negotiations for hardware and software Ensure compliance with IT and data protection legislation Deliver a company-wide data strategy, covering governance and data quality Lead the Business Intelligence function and support adoption of the UK Housing Data Standard Develop a performance management framework, including KPI tracking Build a business intelligence and analysis framework to support strategy and forecasting Drive continuous improvement methodology (e.g. Lean, Six Sigma) to improve productivity and cut costs Coach and develop your team, building a culture of accountability and trust Present to the Board and relevant committees on performance and major projects What you'll need Experience leading high-performing teams and managing IT, Data and Performance functions Previous Director-level experience in a similar role Degree level education, or equivalent experience Experience with Power BI and related reporting technology ITIL or CoBIT certification (or equivalent) PRINCE2 certification (or equivalent) Strong analytical and communication skills, with confidence influencing senior stakeholders If this sounds like the right next step for you, apply today or get in touch with our client's team to find out more. James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to 100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.
Adecco are please to be recruiting for a Administration Assistant to work within the Cumbria Constabulary Are you an enthusiastic and organised individual with a passion for administration? Our client in the public sector is looking for a dedicated Admin Support professional to join their Central Ticket Office team! This temporary role offers an exciting opportunity to contribute to the effective operation of a vital public service, with an hourly rate of 13.10. Contract Type: Temporary Working Pattern: Full Time Monday to Friday 9am to 5pm 37 hours per week Why Join Us? At our client's organisation, you will play a pivotal role in providing essential administrative support to all staff. Your efforts will help ensure the smooth operation of the Central Ticket Office, making a real difference in the community. Key Responsibilities: Open and record all incoming post on the National Fixed Penalty System. Process post through scanning and the Electronic Document Management System for prompt decisions. Produce daily prints and check all documents for future court action. Manage enquiries received in the Central Ticket Office email, ensuring timely responses. Operate the electronic mailing system, preparing documents for posting. Handle payments for transfers to the Fixed Penalty Office. Generate correspondence using Microsoft Word and the National Fixed Penalty System. Assist with processing driver admissions and checking for any discrepancies. Address enquiries from the public, remaining calm and professional, even in challenging situations. Liaise with Police Officers and Fixed Penalty Offices to resolve queries. Maintain accurate records in compliance with Data Protection regulations. What We're Looking For: The ideal candidate will possess: English GCSE (A-C) or equivalent. RSA II or equivalent experience. Clerical experience, demonstrating strong administrative skills. Proficiency in Microsoft Word, Microsoft Outlook, and IT literacy. Exceptional time management skills and the ability to prioritise tasks under pressure. Experience in customer service, particularly with public interactions. Conflict resolution skills to handle enquiries tactfully and assertively. Join Us! If you're ready to step into a role that offers variety and the chance to support the public sector, we want to hear from you! Your contributions will not only help in processing around 42,000 fixed penalties annually, which generates significant revenue, but also ensure that the community receives timely and accurate information. Apply today and become a part of a dynamic team where your skills will shine, and your efforts will be valued! Our client is an equal opportunities employer and welcomes applications from all sectors of the community. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Aug 13, 2026
Seasonal
Adecco are please to be recruiting for a Administration Assistant to work within the Cumbria Constabulary Are you an enthusiastic and organised individual with a passion for administration? Our client in the public sector is looking for a dedicated Admin Support professional to join their Central Ticket Office team! This temporary role offers an exciting opportunity to contribute to the effective operation of a vital public service, with an hourly rate of 13.10. Contract Type: Temporary Working Pattern: Full Time Monday to Friday 9am to 5pm 37 hours per week Why Join Us? At our client's organisation, you will play a pivotal role in providing essential administrative support to all staff. Your efforts will help ensure the smooth operation of the Central Ticket Office, making a real difference in the community. Key Responsibilities: Open and record all incoming post on the National Fixed Penalty System. Process post through scanning and the Electronic Document Management System for prompt decisions. Produce daily prints and check all documents for future court action. Manage enquiries received in the Central Ticket Office email, ensuring timely responses. Operate the electronic mailing system, preparing documents for posting. Handle payments for transfers to the Fixed Penalty Office. Generate correspondence using Microsoft Word and the National Fixed Penalty System. Assist with processing driver admissions and checking for any discrepancies. Address enquiries from the public, remaining calm and professional, even in challenging situations. Liaise with Police Officers and Fixed Penalty Offices to resolve queries. Maintain accurate records in compliance with Data Protection regulations. What We're Looking For: The ideal candidate will possess: English GCSE (A-C) or equivalent. RSA II or equivalent experience. Clerical experience, demonstrating strong administrative skills. Proficiency in Microsoft Word, Microsoft Outlook, and IT literacy. Exceptional time management skills and the ability to prioritise tasks under pressure. Experience in customer service, particularly with public interactions. Conflict resolution skills to handle enquiries tactfully and assertively. Join Us! If you're ready to step into a role that offers variety and the chance to support the public sector, we want to hear from you! Your contributions will not only help in processing around 42,000 fixed penalties annually, which generates significant revenue, but also ensure that the community receives timely and accurate information. Apply today and become a part of a dynamic team where your skills will shine, and your efforts will be valued! Our client is an equal opportunities employer and welcomes applications from all sectors of the community. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Implementation Support Officer Lowestoft, Suffolk £14.82 per hour Full Time Monday to Friday 9:00am 17:00pm (Finish at 16:30pm on Fridays) Temporary Ongoing Assignment Immediate Start An established organisation is seeking an Implementation Support Officer to help with the delivery of a large scale operational improvement programme. This role suits someone organised, adaptable and confident working across multiple teams to ensure smooth implementation, accurate record keeping and strong communication. You will play a key part in coordinating resources, supporting data processes and helping maintain efficient programme delivery. Key Responsibilities Act as a liaison between internal teams, ensuring clear communication and fast issue resolution. Review, record and maintain programme data using Outlook and Excel, escalating complex queries when required. Manage procurement and distribution of PPE and essential resources, maintaining accurate stock levels and supplier communication. Communicate effectively with managers, operational staff, customers and members of the public to resolve queries. Maintain accurate documentation and records. Prepare reports for managers and stakeholders. Carry out practical and administrative tasks to support programme delivery. Ensure compliance with governance, GDPR, data protection and health & safety requirements. Promote organisational values and behaviours in all aspects of work. Essential Skills & Experience Strong administrative experience. Confident using IT systems for data entry, reporting and document management. Excellent organisational skills with the ability to manage multiple priorities. Strong interpersonal and communication abilities. Ability to adapt quickly and switch between varied tasks. Problem solving skills and initiative in a fast paced environment. Ability to work collaboratively across departments. Understanding of GDPR and confidentiality requirements. Why work for Hales Group? All of our Consultants are committed and experienced in what they do and have been operating in Lowestoft for many years. We treat candidates as our customers and aim to find the right job solution for you. Hales Group Ltd collects and keeps information from applicants so that we can monitor our recruitment process, ensure compliance with our Equal Opportunities policy, and, when appropriate, send you details of future job opportunities. We keep your name, address, and details of your application. If you do not want us to do this, please contact your local branch.
Aug 13, 2026
Seasonal
Implementation Support Officer Lowestoft, Suffolk £14.82 per hour Full Time Monday to Friday 9:00am 17:00pm (Finish at 16:30pm on Fridays) Temporary Ongoing Assignment Immediate Start An established organisation is seeking an Implementation Support Officer to help with the delivery of a large scale operational improvement programme. This role suits someone organised, adaptable and confident working across multiple teams to ensure smooth implementation, accurate record keeping and strong communication. You will play a key part in coordinating resources, supporting data processes and helping maintain efficient programme delivery. Key Responsibilities Act as a liaison between internal teams, ensuring clear communication and fast issue resolution. Review, record and maintain programme data using Outlook and Excel, escalating complex queries when required. Manage procurement and distribution of PPE and essential resources, maintaining accurate stock levels and supplier communication. Communicate effectively with managers, operational staff, customers and members of the public to resolve queries. Maintain accurate documentation and records. Prepare reports for managers and stakeholders. Carry out practical and administrative tasks to support programme delivery. Ensure compliance with governance, GDPR, data protection and health & safety requirements. Promote organisational values and behaviours in all aspects of work. Essential Skills & Experience Strong administrative experience. Confident using IT systems for data entry, reporting and document management. Excellent organisational skills with the ability to manage multiple priorities. Strong interpersonal and communication abilities. Ability to adapt quickly and switch between varied tasks. Problem solving skills and initiative in a fast paced environment. Ability to work collaboratively across departments. Understanding of GDPR and confidentiality requirements. Why work for Hales Group? All of our Consultants are committed and experienced in what they do and have been operating in Lowestoft for many years. We treat candidates as our customers and aim to find the right job solution for you. Hales Group Ltd collects and keeps information from applicants so that we can monitor our recruitment process, ensure compliance with our Equal Opportunities policy, and, when appropriate, send you details of future job opportunities. We keep your name, address, and details of your application. If you do not want us to do this, please contact your local branch.
Principal Housing Lawyer - Epping Forest District Council Epping, Essex 37.82 PAYE / 48.50 Umbrella Full-Time, Temporary 36 Hours per Week Closing Date: 12th August 2026 About the Role To provide high-quality, professional legal advice and representation on all aspects of housing law to the Council, its Members, officers, and partner organisations. The role supports the authority's statutory functions, ensuring compliance with legislation while managing legal risk and delivering effective outcomes for the community. The role holder will be required to ensure that all casework is well managed and dealt with in an efficient and cost-effective manner, ensure that the organisations regulatory, statutory and common law obligations are met. Additionally, to raise awareness of developments within the sector, identify risk and provide training as required to the organisation, be an effective business partner to key internal stakeholders within the organisation who require support and advice in respect of their housing management operations and housing litigation. This role is specific to supporting our Housing & Property Directorate, however, subject to business need there may be a requirement to assist with other areas and conduct work not set out under 'accountabilities' below, such as building compliance, compensation requests, complaints. Key Responsibilities Provide expert legal advice on a wide range of housing matters, including: Homelessness duties (Housing Act 1996, Homelessness Reduction Act 2017) Allocations and housing registers Tenancy management, possession proceedings, and evictions Anti-social behaviour (ASB legislation and injunctions) Disrepair claims and housing conditions Equality and human rights considerations in housing decisions Advise on policy development, ensuring compliance with statutory obligations and best practice. Manage a varied caseload of housing law matters from instruction through to conclusion. Conduct or instruct advocacy in courts and tribunals, including: County Court possession claims Judicial review proceedings Appeals and homelessness reviews Draft legal documents including pleadings, witness statements, and settlement agreements. Liaise with external counsel where required. About You The successful candidate would need to be/have: a qualified Solicitor, Barrister, Legal Executive or equivalent an experienced advocate in the Magistrates and County Court experience of advising on whether there is sufficient evidence to issue proceedings or defend a case. Strong technical experience in dealing with a wide range of non-contentious housing management matters and contentious landlord and tenant matters (including tenancy management issues, anti-social behaviour, possession, Injunctions and contempt of Court applications), either on the Claimant or Defendant side. Experience of successfully managing a large caseload successfully, achieving excellent outcomes. Knowledge of the pre-action protocols and Civil Procedure Rules. Knowledge of the relevant statutory, regulatory and common law applicable to the housing management functions of a social landlord, and the provision of regulated social and affordable housing. Practical awareness and/or experience of the Data Protection Act 2018. Working Arrangements This role is offered on a Hybrid basis with an expectation of at least 3 days per week in the office or in attendance at court. What you should do next If you are interested in finding out more about this role, we would love to hear from you. Please apply via Working for Essex website. If you have queries on this role or require anything else, please email Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 13, 2026
Seasonal
Principal Housing Lawyer - Epping Forest District Council Epping, Essex 37.82 PAYE / 48.50 Umbrella Full-Time, Temporary 36 Hours per Week Closing Date: 12th August 2026 About the Role To provide high-quality, professional legal advice and representation on all aspects of housing law to the Council, its Members, officers, and partner organisations. The role supports the authority's statutory functions, ensuring compliance with legislation while managing legal risk and delivering effective outcomes for the community. The role holder will be required to ensure that all casework is well managed and dealt with in an efficient and cost-effective manner, ensure that the organisations regulatory, statutory and common law obligations are met. Additionally, to raise awareness of developments within the sector, identify risk and provide training as required to the organisation, be an effective business partner to key internal stakeholders within the organisation who require support and advice in respect of their housing management operations and housing litigation. This role is specific to supporting our Housing & Property Directorate, however, subject to business need there may be a requirement to assist with other areas and conduct work not set out under 'accountabilities' below, such as building compliance, compensation requests, complaints. Key Responsibilities Provide expert legal advice on a wide range of housing matters, including: Homelessness duties (Housing Act 1996, Homelessness Reduction Act 2017) Allocations and housing registers Tenancy management, possession proceedings, and evictions Anti-social behaviour (ASB legislation and injunctions) Disrepair claims and housing conditions Equality and human rights considerations in housing decisions Advise on policy development, ensuring compliance with statutory obligations and best practice. Manage a varied caseload of housing law matters from instruction through to conclusion. Conduct or instruct advocacy in courts and tribunals, including: County Court possession claims Judicial review proceedings Appeals and homelessness reviews Draft legal documents including pleadings, witness statements, and settlement agreements. Liaise with external counsel where required. About You The successful candidate would need to be/have: a qualified Solicitor, Barrister, Legal Executive or equivalent an experienced advocate in the Magistrates and County Court experience of advising on whether there is sufficient evidence to issue proceedings or defend a case. Strong technical experience in dealing with a wide range of non-contentious housing management matters and contentious landlord and tenant matters (including tenancy management issues, anti-social behaviour, possession, Injunctions and contempt of Court applications), either on the Claimant or Defendant side. Experience of successfully managing a large caseload successfully, achieving excellent outcomes. Knowledge of the pre-action protocols and Civil Procedure Rules. Knowledge of the relevant statutory, regulatory and common law applicable to the housing management functions of a social landlord, and the provision of regulated social and affordable housing. Practical awareness and/or experience of the Data Protection Act 2018. Working Arrangements This role is offered on a Hybrid basis with an expectation of at least 3 days per week in the office or in attendance at court. What you should do next If you are interested in finding out more about this role, we would love to hear from you. Please apply via Working for Essex website. If you have queries on this role or require anything else, please email Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Redaction Officer Buckinghamshire Location: Aylesbury, HP20 1UA Rate: £17.57 per hour (PAYE) Working Pattern: Hybrid 2 days per week in the office Job Summary We are seeking a Redaction Officer to join the Information Management team, supporting the Council's compliance with data protection legislation. You will be responsible for reviewing and redacting sensitive information in Subject Access Request (SAR) responses, ensuring compliance with the UK GDPR, Data Protection Act, and Information Governance requirements while protecting the privacy of individuals. Key Responsibilities Review, assess and redact sensitive information within Subject Access Requests (SARs) and other information requests. Ensure compliance with UK GDPR, the Data Protection Act and Information Governance legislation. Work closely with the Senior Data Protection Officer, Legal Services and internal departments to process requests accurately and within statutory deadlines. Identify and escalate potential data breaches or complex cases where appropriate. Maintain accurate records and support data processing audits. Provide advice and guidance to requestors in line with data protection legislation. Keep up to date with relevant legislation, guidance and best practice. Requirements Experience working with Subject Access Requests (SARs), Data Protection, Information Governance or Records Management. Good understanding of UK GDPR, the Data Protection Act and Freedom of Information legislation. Strong document review and redaction skills with excellent attention to detail. Excellent organisational skills with the ability to manage multiple deadlines. Proficient in Microsoft Office, including Word and Excel. Experience within a Local Authority, NHS or other public sector organisation is desirable. Knowledge of the Children Act and Childcare legislation is desirable. A formal Data Protection qualification is desirable. DBS: Standard DBS required. To find out more information please contact Abbie at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Aug 13, 2026
Contractor
Redaction Officer Buckinghamshire Location: Aylesbury, HP20 1UA Rate: £17.57 per hour (PAYE) Working Pattern: Hybrid 2 days per week in the office Job Summary We are seeking a Redaction Officer to join the Information Management team, supporting the Council's compliance with data protection legislation. You will be responsible for reviewing and redacting sensitive information in Subject Access Request (SAR) responses, ensuring compliance with the UK GDPR, Data Protection Act, and Information Governance requirements while protecting the privacy of individuals. Key Responsibilities Review, assess and redact sensitive information within Subject Access Requests (SARs) and other information requests. Ensure compliance with UK GDPR, the Data Protection Act and Information Governance legislation. Work closely with the Senior Data Protection Officer, Legal Services and internal departments to process requests accurately and within statutory deadlines. Identify and escalate potential data breaches or complex cases where appropriate. Maintain accurate records and support data processing audits. Provide advice and guidance to requestors in line with data protection legislation. Keep up to date with relevant legislation, guidance and best practice. Requirements Experience working with Subject Access Requests (SARs), Data Protection, Information Governance or Records Management. Good understanding of UK GDPR, the Data Protection Act and Freedom of Information legislation. Strong document review and redaction skills with excellent attention to detail. Excellent organisational skills with the ability to manage multiple deadlines. Proficient in Microsoft Office, including Word and Excel. Experience within a Local Authority, NHS or other public sector organisation is desirable. Knowledge of the Children Act and Childcare legislation is desirable. A formal Data Protection qualification is desirable. DBS: Standard DBS required. To find out more information please contact Abbie at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
GBR Recruitment Ltd are proudly working exclusively with a well established & highly progressive construction & civils business based in Leicestershire employing over 500 FTE's, recruiting for an experienced HR Officer to support the SMT and all employees with all HR processes, with a key focus on Employee Relations, Training and Systems, providing relevant training and coaching, ensuring adherence to Company policies & employment legislation. This role is based on-site 5 days a week at the clients Leicestershire depot & will also involves trips to live construction sites within the county to support Site Managers. The client is seeking a HR generalist, ideally with a CIPD L5 qualification or working towards it currently (they do offer support for all employees looking to up-skill & achieve additional qualifications). Knowledge of the construction, civils, manufacturing or M&E sectors is beneficial. Duties: Manage all ERand performance cases to resolution and shared with HR team via current case document, escalated to HRM where required Build SMT capability by coaching and supporting leads to confidently manage employee relations, performance and well-being matters, reducing risk and improving people outcomes. Support all organisational structure changes within the group, supporting manager leads throughout Deliver an efficient, high-quality recruitment process that attracts and secures the right talent for the business, supporting hiring managers from advertising through to offer and on-boarding as required. Prepare any contractual paperwork as and when required. Drive consistency in recruitment practices by coaching managers and promoting a fair, professional and inclusive hiring approach across the Group. Lead the Group's apprenticeship and early careers programme, developing strong partnerships with colleges and training providers while ensuring apprentices and trainees receive the support, mentoring and development needed to succeed and build future talent for the business. Provide people insights by maintaining accurate HR data, producing reports and dashboards, and identifying trends that support informed business decisions. Ensure accurate data entry and updates on the HR system and generate reports as needed. Support the payroll processes and running of payroll when required, keep quarterly refresher in place. Support the Quarter Century event Own and continually improve the Group intranet, ensuring colleagues have access to relevant, engaging and up-to-date people information. Own, create and distribute the monthly people announcements, and support the HRA with the communication calendar of events. Administer and manage all Drugs and Alcohol testing, attending refresher training when required. Dealing with all telephone queries promptly Support Group HR Director with ad hoc requests and projects Undertake additional duties appropriate to the role, skills, and level of competence as reasonably requested. Demonstrate a clear understanding of Health & Safety requirements including emergency procedures and hazard reporting Ensure full compliance with all company policies and procedures. Ensure full compliance with GDPR and company data protection policies when handling customer personal information (if applicable) Attributes: CIPD qualification Level 5 or working towards it currently Understanding of PeopleXD would be a benefit (not a must) High level of ER experience Recruitment experience Good knowledge of GDPR A strong knowledge of employment legislation Experience working with payroll systems would be a benefit (not a must) This role could suit someone working as a HR Officer, HR Advisor, ER Officer, ER Advisor, People Officer, People Advisor, HR Business Partner or similar. Interviews to take place immediately, with an August or September start possible. Apply today to join this fantastic "employer of choice"
Aug 13, 2026
Full time
GBR Recruitment Ltd are proudly working exclusively with a well established & highly progressive construction & civils business based in Leicestershire employing over 500 FTE's, recruiting for an experienced HR Officer to support the SMT and all employees with all HR processes, with a key focus on Employee Relations, Training and Systems, providing relevant training and coaching, ensuring adherence to Company policies & employment legislation. This role is based on-site 5 days a week at the clients Leicestershire depot & will also involves trips to live construction sites within the county to support Site Managers. The client is seeking a HR generalist, ideally with a CIPD L5 qualification or working towards it currently (they do offer support for all employees looking to up-skill & achieve additional qualifications). Knowledge of the construction, civils, manufacturing or M&E sectors is beneficial. Duties: Manage all ERand performance cases to resolution and shared with HR team via current case document, escalated to HRM where required Build SMT capability by coaching and supporting leads to confidently manage employee relations, performance and well-being matters, reducing risk and improving people outcomes. Support all organisational structure changes within the group, supporting manager leads throughout Deliver an efficient, high-quality recruitment process that attracts and secures the right talent for the business, supporting hiring managers from advertising through to offer and on-boarding as required. Prepare any contractual paperwork as and when required. Drive consistency in recruitment practices by coaching managers and promoting a fair, professional and inclusive hiring approach across the Group. Lead the Group's apprenticeship and early careers programme, developing strong partnerships with colleges and training providers while ensuring apprentices and trainees receive the support, mentoring and development needed to succeed and build future talent for the business. Provide people insights by maintaining accurate HR data, producing reports and dashboards, and identifying trends that support informed business decisions. Ensure accurate data entry and updates on the HR system and generate reports as needed. Support the payroll processes and running of payroll when required, keep quarterly refresher in place. Support the Quarter Century event Own and continually improve the Group intranet, ensuring colleagues have access to relevant, engaging and up-to-date people information. Own, create and distribute the monthly people announcements, and support the HRA with the communication calendar of events. Administer and manage all Drugs and Alcohol testing, attending refresher training when required. Dealing with all telephone queries promptly Support Group HR Director with ad hoc requests and projects Undertake additional duties appropriate to the role, skills, and level of competence as reasonably requested. Demonstrate a clear understanding of Health & Safety requirements including emergency procedures and hazard reporting Ensure full compliance with all company policies and procedures. Ensure full compliance with GDPR and company data protection policies when handling customer personal information (if applicable) Attributes: CIPD qualification Level 5 or working towards it currently Understanding of PeopleXD would be a benefit (not a must) High level of ER experience Recruitment experience Good knowledge of GDPR A strong knowledge of employment legislation Experience working with payroll systems would be a benefit (not a must) This role could suit someone working as a HR Officer, HR Advisor, ER Officer, ER Advisor, People Officer, People Advisor, HR Business Partner or similar. Interviews to take place immediately, with an August or September start possible. Apply today to join this fantastic "employer of choice"
Housing Officer Our vision is to create communities where everyone has a safe home in a place where they're proud to live. We're big and we're local. Residents are at the heart of all we do and we use our size to influence positive change in the areas where we operate. It's also about living our values which are at the HEART of what we do. All colleagues are expected to demonstrate a commitment to our values through their behaviours, actions and words on a daily basis. As a valued member of the Southern Housing Team, you'll embrace our Values to inspire others as well as yourself to be • Honest • Efficient • Accountable • Respectful • Trusted You'll demonstrate our HEART values in your behaviours. You'll: • Be authentic, open and transparent in your actions and words • Believe that by working together we accomplish more, and work hard every day to improve services, efficiency and value for money. • Take responsibility for delivering excellence and own your own actions. • Embrace difference, and put our residents, colleagues and our partners are at the heart of all you do. • Do what you say you will and be relied upon to keep your promises. And, of course, show commitment to our approach to Equality Diversity & Inclusion, Health & Safety, Compliance and Code of Conduct policies and practices within Southern Housing. The role The regional housing teams are at the frontline of the housing service and are the team that will deal with complex housing issues and see residents in their homes. You will be responsible for supporting tenants through the tenancy. Being professionally curious every day and for ensuring we know who our residents are. And taking action to ensure their wellbeing, welfare and health and safety are addressed. You'll deliver a great service, excellent housing advice and support. You'll be empathetic, polite, courteous, and hard working as well as proactively resolving issues when you find them, in a safe and efficient manner. You will take ownership and responsibility for delivering a variety of housing management tasks, to consistently meet KPI's and operational targets. Collaboration with internal teams will be essential in your role, as you work together to improve resident satisfaction and ensure a seamless and integrated approach to service delivery. You will work with the Area Housing Manager to maintain external relationships with key partners including the Local Authorities, statutory and voluntary agencies. You will deliver a service in line with policy and procedures and to agreed performance standards. The location You will work from a main office or hub and will spend much of your time out on site, visiting estates and seeing residents in their homes. You can work in a hybrid way, making use of our hubs, estate and scheme offices and some of the week working from home subject to business need. What you'll be doing: • Provide an effective housing management service, working with multi-agency partners and within the relevant legal and regulatory frameworks. • Settle residents into their new homes and visit residents on a regular targeted and proactive basis, ensuring tenancy conditions are met and properties are maintained to a good standard. • Complete welfare checks, making safeguarding referrals, monitoring and updating cases, working in partnership with multi agency partners. • Work proactively with customers, manging expectations, to ensure they're able to have successful tenancies and have a positive view of their environment and landlord. Managing complex cases through to completion • Carry out pre-void inspections and viewings. Work with lettings and contract services colleagues to ensure the turnaround of vacant homes are within agreed key performance indicators. • Support with the management of ASB cases as required. Lead on dealing with nuisance issues such as neighbour disputes not reaching the ASB threshold. Explore solutions such as good neighbour agreements, mediation, and non-legal interventions. • Attend court and prepare contracts, notices and legal papers on tenancy breach issue. • Attend multi-agency partnership meetings • Support our safeguarding obligations by applying professional curiosity and reporting concerns to the specialist teams. • Support and collaborate with colleagues who deal with tenancy fraud. • Prevent non-essential visits by offering a comprehensive, responsive, high quality housing management service using alternative methods of contact. • Provide a holistic approach to resident contact, identify opportunities to carrying out tasks on behalf of other teams, and/or support residents into services to improve health and wellbeing, employment, education and training. • Ensure residents are safe in their homes, working with other teams to provide access to resident's homes as required. Ensure FRA actions are completed and carrying out PEEPS and PCFRA's as required. • Carrying out a programme of tenancy audits so we know who our residents are and identifying support needs. • Assist the income management team in ensuring rental and service charge income is maximised and recovered. • Work in conjunction with the Risk Management framework, encompassing Health and Safety, Data Protection and demonstrate effective controls and compliance with all statutory, regulatory and policy requirements relating to the management of the business. • You'll maintain a detailed knowledge of current legislation, available technology, data protection changes, regulatory framework, and best practice, understanding the implications this has on service, where there are specific service/financial implications. What you'll need: Knowledge and experience • Experience of working in a housing environment, including dealing with cases of nuisance and harassment in a housing management context and has a good knowledge of relevant legislation and of tenancy enforcement. • Proven experience of following processes, using initiative, and delivering excellent customer service.
Aug 13, 2026
Contractor
Housing Officer Our vision is to create communities where everyone has a safe home in a place where they're proud to live. We're big and we're local. Residents are at the heart of all we do and we use our size to influence positive change in the areas where we operate. It's also about living our values which are at the HEART of what we do. All colleagues are expected to demonstrate a commitment to our values through their behaviours, actions and words on a daily basis. As a valued member of the Southern Housing Team, you'll embrace our Values to inspire others as well as yourself to be • Honest • Efficient • Accountable • Respectful • Trusted You'll demonstrate our HEART values in your behaviours. You'll: • Be authentic, open and transparent in your actions and words • Believe that by working together we accomplish more, and work hard every day to improve services, efficiency and value for money. • Take responsibility for delivering excellence and own your own actions. • Embrace difference, and put our residents, colleagues and our partners are at the heart of all you do. • Do what you say you will and be relied upon to keep your promises. And, of course, show commitment to our approach to Equality Diversity & Inclusion, Health & Safety, Compliance and Code of Conduct policies and practices within Southern Housing. The role The regional housing teams are at the frontline of the housing service and are the team that will deal with complex housing issues and see residents in their homes. You will be responsible for supporting tenants through the tenancy. Being professionally curious every day and for ensuring we know who our residents are. And taking action to ensure their wellbeing, welfare and health and safety are addressed. You'll deliver a great service, excellent housing advice and support. You'll be empathetic, polite, courteous, and hard working as well as proactively resolving issues when you find them, in a safe and efficient manner. You will take ownership and responsibility for delivering a variety of housing management tasks, to consistently meet KPI's and operational targets. Collaboration with internal teams will be essential in your role, as you work together to improve resident satisfaction and ensure a seamless and integrated approach to service delivery. You will work with the Area Housing Manager to maintain external relationships with key partners including the Local Authorities, statutory and voluntary agencies. You will deliver a service in line with policy and procedures and to agreed performance standards. The location You will work from a main office or hub and will spend much of your time out on site, visiting estates and seeing residents in their homes. You can work in a hybrid way, making use of our hubs, estate and scheme offices and some of the week working from home subject to business need. What you'll be doing: • Provide an effective housing management service, working with multi-agency partners and within the relevant legal and regulatory frameworks. • Settle residents into their new homes and visit residents on a regular targeted and proactive basis, ensuring tenancy conditions are met and properties are maintained to a good standard. • Complete welfare checks, making safeguarding referrals, monitoring and updating cases, working in partnership with multi agency partners. • Work proactively with customers, manging expectations, to ensure they're able to have successful tenancies and have a positive view of their environment and landlord. Managing complex cases through to completion • Carry out pre-void inspections and viewings. Work with lettings and contract services colleagues to ensure the turnaround of vacant homes are within agreed key performance indicators. • Support with the management of ASB cases as required. Lead on dealing with nuisance issues such as neighbour disputes not reaching the ASB threshold. Explore solutions such as good neighbour agreements, mediation, and non-legal interventions. • Attend court and prepare contracts, notices and legal papers on tenancy breach issue. • Attend multi-agency partnership meetings • Support our safeguarding obligations by applying professional curiosity and reporting concerns to the specialist teams. • Support and collaborate with colleagues who deal with tenancy fraud. • Prevent non-essential visits by offering a comprehensive, responsive, high quality housing management service using alternative methods of contact. • Provide a holistic approach to resident contact, identify opportunities to carrying out tasks on behalf of other teams, and/or support residents into services to improve health and wellbeing, employment, education and training. • Ensure residents are safe in their homes, working with other teams to provide access to resident's homes as required. Ensure FRA actions are completed and carrying out PEEPS and PCFRA's as required. • Carrying out a programme of tenancy audits so we know who our residents are and identifying support needs. • Assist the income management team in ensuring rental and service charge income is maximised and recovered. • Work in conjunction with the Risk Management framework, encompassing Health and Safety, Data Protection and demonstrate effective controls and compliance with all statutory, regulatory and policy requirements relating to the management of the business. • You'll maintain a detailed knowledge of current legislation, available technology, data protection changes, regulatory framework, and best practice, understanding the implications this has on service, where there are specific service/financial implications. What you'll need: Knowledge and experience • Experience of working in a housing environment, including dealing with cases of nuisance and harassment in a housing management context and has a good knowledge of relevant legislation and of tenancy enforcement. • Proven experience of following processes, using initiative, and delivering excellent customer service.
Job Title: Mechanical Instructor Location: Hull Contract: Full-time, Permanent Salary: £39,000 - £41,000 About our client: Our client is a rapidly growing Group Training Association with centres in Lincolnshire and Humberside. They work with over 300 client companies and deliver Level 3 engineering apprenticeships and upskilling programmes, partnering with leading names in engineering and manufacturing to develop the next generation of talent. The role: We are looking for an experienced Mechanical Instructor who feels they have the right skills and attributes to pass on their knowledge and experience to the next generation of engineers. Some Process experience would be desirable but is not essential. The Mechanical Instructor role entails delivering high quality apprenticeship and commercial training for their client companies. Mechanical Instructor - The successful applicant must: Mechanical planned and reactive maintenance Lathe/Milling Machine operation Safe use of Hand Tools Hydraulics or Pneumatics Health & Safety practices and procedures A working knowledge of chemical process industry and/or CAD is desirable but not essential. Mechanical Instructor - The successful applicant also needs: A minimum of Level 3 Engineering qualification Good interpersonal and computer skills Full Driving licence Whilst assessor and teaching qualifications are desirable, they are not essential as full support will be given in the development of necessary skills. Benefits: 42 days annual leave (including bank holidays). Working hours are: Monday Thursday 8:00 4:15 and Friday 8:00 4:00. Annual bonus payment dependent on organisational performance Pension scheme which is 5% employee contribution and 7% client contribution Life insurance Private health care (after a 3 month qualifying period). Free on-site parking. Branded workwear Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds.
Aug 13, 2026
Full time
Job Title: Mechanical Instructor Location: Hull Contract: Full-time, Permanent Salary: £39,000 - £41,000 About our client: Our client is a rapidly growing Group Training Association with centres in Lincolnshire and Humberside. They work with over 300 client companies and deliver Level 3 engineering apprenticeships and upskilling programmes, partnering with leading names in engineering and manufacturing to develop the next generation of talent. The role: We are looking for an experienced Mechanical Instructor who feels they have the right skills and attributes to pass on their knowledge and experience to the next generation of engineers. Some Process experience would be desirable but is not essential. The Mechanical Instructor role entails delivering high quality apprenticeship and commercial training for their client companies. Mechanical Instructor - The successful applicant must: Mechanical planned and reactive maintenance Lathe/Milling Machine operation Safe use of Hand Tools Hydraulics or Pneumatics Health & Safety practices and procedures A working knowledge of chemical process industry and/or CAD is desirable but not essential. Mechanical Instructor - The successful applicant also needs: A minimum of Level 3 Engineering qualification Good interpersonal and computer skills Full Driving licence Whilst assessor and teaching qualifications are desirable, they are not essential as full support will be given in the development of necessary skills. Benefits: 42 days annual leave (including bank holidays). Working hours are: Monday Thursday 8:00 4:15 and Friday 8:00 4:00. Annual bonus payment dependent on organisational performance Pension scheme which is 5% employee contribution and 7% client contribution Life insurance Private health care (after a 3 month qualifying period). Free on-site parking. Branded workwear Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds.
Programme Support Officer Contract: Initial 6 months (with likely extension) Location: Midlands - Hybrid, with 1-3 days per week on-site Day Rate: 300 - 350 IR35 Status: Umbrella or Limited Company The Opportunity We are supporting a high-profile organisation delivering a major strategic transformation programme across the transport sector. As part of this complex and high-impact initiative, we are seeking an experienced Programme Support Officer to provide proactive and organised support to the Programme Director and wider programme team. This is an excellent opportunity to play a key role in a large-scale change programme, ensuring effective governance, planning, reporting, stakeholder engagement, and programme administration. You will work closely with senior leadership and contribute to the successful delivery of a programme that will shape future transport services across the region. Key Responsibilities Programme Planning & Reporting Maintain and update programme plans using Microsoft Project, ensuring milestones, dependencies and critical paths remain accurate. Support the production of programme reports, highlight reports and governance updates. Monitor progress against key deliverables and identify potential risks to delivery. Provide timely and accurate programme information to support decision making. Risk, Issue & Action Management Maintain programme risk registers, ensuring risks are clearly documented, reviewed and updated. Manage programme issue logs and support escalation where required. Track programme actions through to completion and ensure accountability across stakeholders. Support robust governance processes and maintain comprehensive audit trails. Stakeholder & Governance Support Coordinate complex diary commitments for senior stakeholders. Organise governance meetings, including agendas, papers, minutes and action tracking. Support workshops, decision-making forums and programme meetings. Build effective relationships with senior leaders, project teams and external partners. Programme Administration Provide high-quality administrative support to the Programme Director and wider team. Maintain programme documentation, filing structures and version control. Support onboarding, procurement and contract administration activities where required. Ensure compliance with organisational policies, data protection requirements and confidentiality standards. About You We're looking for a highly organised and proactive individual who has experience working within project, programme or PMO environments and is confident engaging with senior stakeholders. Essential Experience Experience supporting projects or programmes involving transformation, change, service improvement or digital initiatives. Experience maintaining risk registers, issue logs and action logs. Proven experience using Microsoft Project to maintain project or programme plans. Experience supporting directors, executives or senior stakeholders, including diary management. Experience producing programme documentation, reports and governance packs. Essential Skills Strong proficiency in Microsoft Project, Excel, Word, PowerPoint and Teams. Excellent organisational and prioritisation skills. Exceptional attention to detail and accuracy. Strong written and verbal communication skills. Ability to work professionally and confidentially in sensitive environments. A proactive, solutions-focused mindset with the ability to anticipate issues before they arise. Desirable Experience Experience supporting complex or large-scale transformation programmes. Previous experience within a PMO or structured programme environment. Knowledge of recognised project delivery methodologies such as PRINCE2 or MSP. Experience working within the public sector or other regulated environments. Exposure to benefits tracking, financial monitoring or resource planning activities. Experience supporting regional transport or infrastructure programmes. Qualifications Degree educated or equivalent relevant experience. Project or programme support qualifications such as PRINCE2 Foundation or APM PFQ would be advantageous. Apply Now If you are an experienced Programme Support Officer, PMO Analyst or Project Support professional looking to join a high-profile transformation programme and work alongside senior stakeholders, we'd love to hear from you.
Aug 13, 2026
Contractor
Programme Support Officer Contract: Initial 6 months (with likely extension) Location: Midlands - Hybrid, with 1-3 days per week on-site Day Rate: 300 - 350 IR35 Status: Umbrella or Limited Company The Opportunity We are supporting a high-profile organisation delivering a major strategic transformation programme across the transport sector. As part of this complex and high-impact initiative, we are seeking an experienced Programme Support Officer to provide proactive and organised support to the Programme Director and wider programme team. This is an excellent opportunity to play a key role in a large-scale change programme, ensuring effective governance, planning, reporting, stakeholder engagement, and programme administration. You will work closely with senior leadership and contribute to the successful delivery of a programme that will shape future transport services across the region. Key Responsibilities Programme Planning & Reporting Maintain and update programme plans using Microsoft Project, ensuring milestones, dependencies and critical paths remain accurate. Support the production of programme reports, highlight reports and governance updates. Monitor progress against key deliverables and identify potential risks to delivery. Provide timely and accurate programme information to support decision making. Risk, Issue & Action Management Maintain programme risk registers, ensuring risks are clearly documented, reviewed and updated. Manage programme issue logs and support escalation where required. Track programme actions through to completion and ensure accountability across stakeholders. Support robust governance processes and maintain comprehensive audit trails. Stakeholder & Governance Support Coordinate complex diary commitments for senior stakeholders. Organise governance meetings, including agendas, papers, minutes and action tracking. Support workshops, decision-making forums and programme meetings. Build effective relationships with senior leaders, project teams and external partners. Programme Administration Provide high-quality administrative support to the Programme Director and wider team. Maintain programme documentation, filing structures and version control. Support onboarding, procurement and contract administration activities where required. Ensure compliance with organisational policies, data protection requirements and confidentiality standards. About You We're looking for a highly organised and proactive individual who has experience working within project, programme or PMO environments and is confident engaging with senior stakeholders. Essential Experience Experience supporting projects or programmes involving transformation, change, service improvement or digital initiatives. Experience maintaining risk registers, issue logs and action logs. Proven experience using Microsoft Project to maintain project or programme plans. Experience supporting directors, executives or senior stakeholders, including diary management. Experience producing programme documentation, reports and governance packs. Essential Skills Strong proficiency in Microsoft Project, Excel, Word, PowerPoint and Teams. Excellent organisational and prioritisation skills. Exceptional attention to detail and accuracy. Strong written and verbal communication skills. Ability to work professionally and confidentially in sensitive environments. A proactive, solutions-focused mindset with the ability to anticipate issues before they arise. Desirable Experience Experience supporting complex or large-scale transformation programmes. Previous experience within a PMO or structured programme environment. Knowledge of recognised project delivery methodologies such as PRINCE2 or MSP. Experience working within the public sector or other regulated environments. Exposure to benefits tracking, financial monitoring or resource planning activities. Experience supporting regional transport or infrastructure programmes. Qualifications Degree educated or equivalent relevant experience. Project or programme support qualifications such as PRINCE2 Foundation or APM PFQ would be advantageous. Apply Now If you are an experienced Programme Support Officer, PMO Analyst or Project Support professional looking to join a high-profile transformation programme and work alongside senior stakeholders, we'd love to hear from you.
Salary c£65,000 + benefits package Join us as the UK & Ireland Data Protection Officer and play a pivotal role in shaping and safeguarding the privacy framework across cardfactory, (url removed) and Garlanna. In this influential position, you'll act as a trusted, independent advisor-ensuring our organisation meets its obligations under UK GDPR, EU GDPR, PECR, ePrivacy and related legislation. You'll lead the way in embedding a strong culture of privacy by design, guiding stakeholders at all levels, and championing accountability across our UK and Ireland operations. As the primary contact for regulators, data subjects and internal teams, you'll oversee compliance, identify and mitigate privacy risks, and ensure robust policies and controls are in place. If you're ready to make a significant impact by driving a proactive, risk-aware approach to data protection, we'd love to hear from you. At cardfactory, we believe in smart working. That means you'll spend around two days a week at our Wakefield support centre, with the flexibility to work from home the rest of the time. What you'll do: Data Protection Strategy: Develop, implement and maintain a comprehensive Data Protection Strategy aligned to organisational goals and legislation. Own and update the Record of Processing Activities (ROPA). Policies & Documentation: Maintain all data protection policies, procedures and documentation, including DPIAs, privacy notices, breach logs and SAR logs. Support development of the Information Security Management System. Compliance Management: Lead audits and compliance activities to meet UK/EU GDPR, PECR and other regulatory requirements. Run the GDPR and data privacy steering committee. Monitoring & Audit: Conduct ongoing assessments and internal audits to ensure adherence to data protection standards. Review contracts to ensure appropriate legal and technical safeguards. Regulatory Liaison: Act as the primary contact for the ICO, DPC and other regulatory bodies, managing enquiries, investigations and reporting duties. Incident & Breach Management: Lead breach assessments, investigations and reporting, ensuring effective mitigation, documentation and communication. Training & Awareness: Design and deliver training initiatives, keeping colleagues informed on data protection requirements, risks and emerging trends. Leadership: Advise senior leaders and business units on privacy risks and compliance. Provide leadership and mentoring to the team. Supplier Risk Management: Oversee governance and risk assessments for third-party suppliers to ensure compliance and security standards are met. Collaboration & Consultancy: Act as the first point of contact for data privacy queries. Work cross-functionally to ensure a consistent, business-aligned approach to data protection. Risk Management: Identify, assess and mitigate data privacy risks, ensuring clear reporting to the appropriate stakeholders. What you'll need: Strong risk management capability and ability to deliver practical, commercially-aware solutions. Strong influencing skills (soft / hard / active listening etc.) - and the ability to blend and adapt them to the situation and intended audience. Able to implement a holistic security program of strategy, policies, processes and technologies. Being able to balance legislative requirements taking into consideration a commercial viewpoint People management skills to direct and manage a small team of data privacy specialists. Experience: Substantial experience in a DPO role, managing privacy operations complaints with the GDPR and PECR. Experience leading, developing and managing teams. Familiarity with Microsoft Purview, One Trust and other similar DSAR management and tooling. Experience working in fast-paced and complex environments, working across multiple business units. Experience with ISO 27001, ISO27701, ISAE 3000/3402 or other information security standards and frameworks. There is no fixed closing date for this role, so we encourage you to apply early as we may close the vacancy once we've received enough applications.
Aug 13, 2026
Full time
Salary c£65,000 + benefits package Join us as the UK & Ireland Data Protection Officer and play a pivotal role in shaping and safeguarding the privacy framework across cardfactory, (url removed) and Garlanna. In this influential position, you'll act as a trusted, independent advisor-ensuring our organisation meets its obligations under UK GDPR, EU GDPR, PECR, ePrivacy and related legislation. You'll lead the way in embedding a strong culture of privacy by design, guiding stakeholders at all levels, and championing accountability across our UK and Ireland operations. As the primary contact for regulators, data subjects and internal teams, you'll oversee compliance, identify and mitigate privacy risks, and ensure robust policies and controls are in place. If you're ready to make a significant impact by driving a proactive, risk-aware approach to data protection, we'd love to hear from you. At cardfactory, we believe in smart working. That means you'll spend around two days a week at our Wakefield support centre, with the flexibility to work from home the rest of the time. What you'll do: Data Protection Strategy: Develop, implement and maintain a comprehensive Data Protection Strategy aligned to organisational goals and legislation. Own and update the Record of Processing Activities (ROPA). Policies & Documentation: Maintain all data protection policies, procedures and documentation, including DPIAs, privacy notices, breach logs and SAR logs. Support development of the Information Security Management System. Compliance Management: Lead audits and compliance activities to meet UK/EU GDPR, PECR and other regulatory requirements. Run the GDPR and data privacy steering committee. Monitoring & Audit: Conduct ongoing assessments and internal audits to ensure adherence to data protection standards. Review contracts to ensure appropriate legal and technical safeguards. Regulatory Liaison: Act as the primary contact for the ICO, DPC and other regulatory bodies, managing enquiries, investigations and reporting duties. Incident & Breach Management: Lead breach assessments, investigations and reporting, ensuring effective mitigation, documentation and communication. Training & Awareness: Design and deliver training initiatives, keeping colleagues informed on data protection requirements, risks and emerging trends. Leadership: Advise senior leaders and business units on privacy risks and compliance. Provide leadership and mentoring to the team. Supplier Risk Management: Oversee governance and risk assessments for third-party suppliers to ensure compliance and security standards are met. Collaboration & Consultancy: Act as the first point of contact for data privacy queries. Work cross-functionally to ensure a consistent, business-aligned approach to data protection. Risk Management: Identify, assess and mitigate data privacy risks, ensuring clear reporting to the appropriate stakeholders. What you'll need: Strong risk management capability and ability to deliver practical, commercially-aware solutions. Strong influencing skills (soft / hard / active listening etc.) - and the ability to blend and adapt them to the situation and intended audience. Able to implement a holistic security program of strategy, policies, processes and technologies. Being able to balance legislative requirements taking into consideration a commercial viewpoint People management skills to direct and manage a small team of data privacy specialists. Experience: Substantial experience in a DPO role, managing privacy operations complaints with the GDPR and PECR. Experience leading, developing and managing teams. Familiarity with Microsoft Purview, One Trust and other similar DSAR management and tooling. Experience working in fast-paced and complex environments, working across multiple business units. Experience with ISO 27001, ISO27701, ISAE 3000/3402 or other information security standards and frameworks. There is no fixed closing date for this role, so we encourage you to apply early as we may close the vacancy once we've received enough applications.
Lleoliad gwaith: Coed Pella Ydych chi'n Gyfreithiwr neu'n Fargyfreithiwr profiadol sy'n chwilio am gyfle i weithio ar brosiectau cymhleth a phroffil uchel sy'n gwneud gwahaniaeth gwirioneddol i gymunedau lleol? Mae Cyngor Bwrdeistref Sirol Conwy yn chwilio am Brif Gyfreithiwr talentog ac uchelgeisiol i ymuno â'n Tîm Gwasanaethau Cyfreithiol. Mae hwn yn gyfle gwych i ymgymryd â rôl flaenllaw gan ddarparu cyngor cyfreithiol arbenigol i swyddogion, uwch arweinwyr ac aelodau etholedig ar ystod amrywiol o faterion masnachol, caffael a diogelu data, gan gefnogi'r gwaith o gyflawni blaenoriaethau a gwasanaethau allweddol y Cyngor. Nid oes dau ddiwrnod yr un fath, a byddwch yn cael y cyfle i weithio ar brosiectau amrywiol a diddorol sy'n cefnogi darpariaeth gwasanaethau ledled Conwy yn uniongyrchol. Amdanoch Chi Rydym yn chwilio am Gyfreithiwr neu Fargyfreithiwr cymwys sydd â phrofiad mewn un neu fwy o'r meysydd cyfreithiol canlynol: Contractau a threfniadau partneriaethol/cydweithredol Caffael Diogelu data Pam Ymuno â Chonwy? Yng Nghonwy, byddwch yn rhan o Wasanaeth Cyfreithiol cefnogol a phroffesiynol sy'n gwerthfawrogi cydweithio, arloesedd a datblygiad parhaus. Rydym wedi ymrwymo i greu gweithle cynhwysol lle mae pobl yn teimlo eu bod yn cael eu parchu, eu gwerthfawrogi ac yn gallu bod yn nhw eu hunain. Rydym hefyd yn cynnig: Hawl hael i wyliau Cynllun Pensiwn Llywodraeth Leol Gostyngiadau ac arian yn ôl mewn siopau lleol ac ar y stryd fawr Cyfle i brynu cynllun arian iechyd i hawlio costau deintyddol, sbectol, therapi ac ati Mynediad am ddim, 24 awr y dydd, at raglen cymorth i weithwyr ar gyfer cyngor a chefnogaeth Mae hwn yn gyfle cyffrous i ddatblygu eich gyrfa wrth wneud gwaith cyfreithiol heriol a gwerth chweil sy'n cael effaith wirioneddol ar drigolion a chymunedau Conwy. Oes Diddordeb Gennych? Os ydych yn chwilio am rôl lle gall eich arbenigedd wneud gwahaniaeth ystyrlon ac y cewch eich ymddiried i ddarparu cyngor cyfreithiol strategol ar ystod eang o faterion pwysig, byddem wrth ein bodd yn clywed gennych. I gael gwybod mwy, cysylltwch â Melissa Ross, Arweinydd Tîm, am sgwrs anffurfiol ar neu drwy e-bost at Ymunwch â ni a helpwch i lunio dyfodol Conwy. Mae'r rôl hon yn cynnig opsiynau gweithio hyblyg ar gyfer cydbwysedd bywyd a gwaith. Gall hyn gynnwys addasu eich diwrnod gwaith a gweithio hybrid, hy cydbwysedd rhwng gweithio yn y swyddfa a gweithio gartref. Manylion y rheolwr ar gyfer trafodaeth anffurfiol: Melissa Ross, Arweinydd Tîm - Cynllunio Eiddo a Phriffyrdd ( / ) Gofynion y Gymraeg: Mae'r gallu i gyfarthrebu yn y Gymraeg yn ddymunol ar gyfer y swydd hon. Rydym ni wedi ymrwymo i'r Gymraeg ac yn falch iawn o'n diwylliant Cymreig. Rydym yn croesawu ceisiadau yn y Gymraeg a'r Saesneg fel ei gilydd ac ni fydd ffurflenni cais a dderbynnir yn y naill iaith na'r llall yn cael eu trin yn llai ffafriol na'i gilydd. Rydym yn frwdfrydig dros eich cefnogi a'ch annog i ddefnyddio'ch Cymraeg, beth bynnag eich lefel; ac mae gennym ni ddosbarthiadau am ddim ar gyfer pob lefel, wyneb yn wyneb ac ar-lein, i'ch cefnogi chi ymhellach. Work base: Coed Pella Are you an experienced Solicitor or Barrister looking for an opportunity to work on complex, high-profile projects that make a real difference to local communities? Conwy County Borough Council is seeking a talented and motivated Principal Solicitor to join our Legal Services team. This is an excellent opportunity to take a leading role in providing expert legal advice to officers, senior leaders and elected members on a diverse range of commercial, procurement and data protection matters, supporting the delivery of key Council priorities and services. No two days are the same, and you'll have the opportunity to work on varied and interesting projects that directly support the delivery of services across Conwy. About You We are looking for a qualified Solicitor or Barrister with experience in one or more of the following areas of law: Contracts and Partnership/Collaborative working arrangements Procurement Data protection Why Join Conwy? At Conwy, you'll be part of a supportive and professional Legal Service that values collaboration, innovation and continuous development. We are committed to creating an inclusive workplace where people feel respected, valued and able to be themselves. We also offer: Generous holiday entitlement Local Government Pension Scheme Discounts and cashback at local high street shops Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc. Free access to round the clock employee assistance program for advice and support. This is an exciting opportunity to develop your career while working on challenging and rewarding legal work that has a real impact on the residents and communities of Conwy. Interested? If you're looking for a role where your expertise can make a meaningful difference and where you'll be trusted to provide strategic legal advice across a wide range of significant matters, we'd love to hear from you. To find out more please contact Melissa Ross, Team Leader for an informal chat on or by email Join us and help shape the future of Conwy. This role offers flexible working options for a work life balance. This can include adjusting your working day and hybrid working, ie a balance of office and home working. Manager details for informal discussion: Melissa Ross, Team Leader - Property Planning & Highways ( / ) Welsh Language Skills: The ability to communicate in Welsh is desirable for this post. We are committed to our Welsh language and are proud of our Welsh culture. We welcome applications in both Welsh and English and application forms received in either language will not be treated less favourably than each other. We're passionate about supporting and encouraging you to use your Cymraeg whatever your level. We offer free classes at all levels, in-person and on-line to support you.
Aug 13, 2026
Full time
Lleoliad gwaith: Coed Pella Ydych chi'n Gyfreithiwr neu'n Fargyfreithiwr profiadol sy'n chwilio am gyfle i weithio ar brosiectau cymhleth a phroffil uchel sy'n gwneud gwahaniaeth gwirioneddol i gymunedau lleol? Mae Cyngor Bwrdeistref Sirol Conwy yn chwilio am Brif Gyfreithiwr talentog ac uchelgeisiol i ymuno â'n Tîm Gwasanaethau Cyfreithiol. Mae hwn yn gyfle gwych i ymgymryd â rôl flaenllaw gan ddarparu cyngor cyfreithiol arbenigol i swyddogion, uwch arweinwyr ac aelodau etholedig ar ystod amrywiol o faterion masnachol, caffael a diogelu data, gan gefnogi'r gwaith o gyflawni blaenoriaethau a gwasanaethau allweddol y Cyngor. Nid oes dau ddiwrnod yr un fath, a byddwch yn cael y cyfle i weithio ar brosiectau amrywiol a diddorol sy'n cefnogi darpariaeth gwasanaethau ledled Conwy yn uniongyrchol. Amdanoch Chi Rydym yn chwilio am Gyfreithiwr neu Fargyfreithiwr cymwys sydd â phrofiad mewn un neu fwy o'r meysydd cyfreithiol canlynol: Contractau a threfniadau partneriaethol/cydweithredol Caffael Diogelu data Pam Ymuno â Chonwy? Yng Nghonwy, byddwch yn rhan o Wasanaeth Cyfreithiol cefnogol a phroffesiynol sy'n gwerthfawrogi cydweithio, arloesedd a datblygiad parhaus. Rydym wedi ymrwymo i greu gweithle cynhwysol lle mae pobl yn teimlo eu bod yn cael eu parchu, eu gwerthfawrogi ac yn gallu bod yn nhw eu hunain. Rydym hefyd yn cynnig: Hawl hael i wyliau Cynllun Pensiwn Llywodraeth Leol Gostyngiadau ac arian yn ôl mewn siopau lleol ac ar y stryd fawr Cyfle i brynu cynllun arian iechyd i hawlio costau deintyddol, sbectol, therapi ac ati Mynediad am ddim, 24 awr y dydd, at raglen cymorth i weithwyr ar gyfer cyngor a chefnogaeth Mae hwn yn gyfle cyffrous i ddatblygu eich gyrfa wrth wneud gwaith cyfreithiol heriol a gwerth chweil sy'n cael effaith wirioneddol ar drigolion a chymunedau Conwy. Oes Diddordeb Gennych? Os ydych yn chwilio am rôl lle gall eich arbenigedd wneud gwahaniaeth ystyrlon ac y cewch eich ymddiried i ddarparu cyngor cyfreithiol strategol ar ystod eang o faterion pwysig, byddem wrth ein bodd yn clywed gennych. I gael gwybod mwy, cysylltwch â Melissa Ross, Arweinydd Tîm, am sgwrs anffurfiol ar neu drwy e-bost at Ymunwch â ni a helpwch i lunio dyfodol Conwy. Mae'r rôl hon yn cynnig opsiynau gweithio hyblyg ar gyfer cydbwysedd bywyd a gwaith. Gall hyn gynnwys addasu eich diwrnod gwaith a gweithio hybrid, hy cydbwysedd rhwng gweithio yn y swyddfa a gweithio gartref. Manylion y rheolwr ar gyfer trafodaeth anffurfiol: Melissa Ross, Arweinydd Tîm - Cynllunio Eiddo a Phriffyrdd ( / ) Gofynion y Gymraeg: Mae'r gallu i gyfarthrebu yn y Gymraeg yn ddymunol ar gyfer y swydd hon. Rydym ni wedi ymrwymo i'r Gymraeg ac yn falch iawn o'n diwylliant Cymreig. Rydym yn croesawu ceisiadau yn y Gymraeg a'r Saesneg fel ei gilydd ac ni fydd ffurflenni cais a dderbynnir yn y naill iaith na'r llall yn cael eu trin yn llai ffafriol na'i gilydd. Rydym yn frwdfrydig dros eich cefnogi a'ch annog i ddefnyddio'ch Cymraeg, beth bynnag eich lefel; ac mae gennym ni ddosbarthiadau am ddim ar gyfer pob lefel, wyneb yn wyneb ac ar-lein, i'ch cefnogi chi ymhellach. Work base: Coed Pella Are you an experienced Solicitor or Barrister looking for an opportunity to work on complex, high-profile projects that make a real difference to local communities? Conwy County Borough Council is seeking a talented and motivated Principal Solicitor to join our Legal Services team. This is an excellent opportunity to take a leading role in providing expert legal advice to officers, senior leaders and elected members on a diverse range of commercial, procurement and data protection matters, supporting the delivery of key Council priorities and services. No two days are the same, and you'll have the opportunity to work on varied and interesting projects that directly support the delivery of services across Conwy. About You We are looking for a qualified Solicitor or Barrister with experience in one or more of the following areas of law: Contracts and Partnership/Collaborative working arrangements Procurement Data protection Why Join Conwy? At Conwy, you'll be part of a supportive and professional Legal Service that values collaboration, innovation and continuous development. We are committed to creating an inclusive workplace where people feel respected, valued and able to be themselves. We also offer: Generous holiday entitlement Local Government Pension Scheme Discounts and cashback at local high street shops Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc. Free access to round the clock employee assistance program for advice and support. This is an exciting opportunity to develop your career while working on challenging and rewarding legal work that has a real impact on the residents and communities of Conwy. Interested? If you're looking for a role where your expertise can make a meaningful difference and where you'll be trusted to provide strategic legal advice across a wide range of significant matters, we'd love to hear from you. To find out more please contact Melissa Ross, Team Leader for an informal chat on or by email Join us and help shape the future of Conwy. This role offers flexible working options for a work life balance. This can include adjusting your working day and hybrid working, ie a balance of office and home working. Manager details for informal discussion: Melissa Ross, Team Leader - Property Planning & Highways ( / ) Welsh Language Skills: The ability to communicate in Welsh is desirable for this post. We are committed to our Welsh language and are proud of our Welsh culture. We welcome applications in both Welsh and English and application forms received in either language will not be treated less favourably than each other. We're passionate about supporting and encouraging you to use your Cymraeg whatever your level. We offer free classes at all levels, in-person and on-line to support you.
Spectrum IT Recruitment
Bletchley, Buckinghamshire
Compliance Officer (ISO, SOC2, GDPR) Fully Remote (Visit to the Milton Keynes Office once a month) 45,000 - 50,000 + Bonus & Benefits Are you a hands-on compliance professional who thrives on variety and ownership? Do you have experience delivering ISO, SOC & GDPR audit & compliance projects? Join a leading international managed services provider and become the driving force behind compliance, governance, risk, and business continuity programmes. Customers are mainly within Banking and Finance where accuracy and governance is critical. You'll manage and maintain ISO 27001, ISO 9001 and ISO 22301 certifications, lead GDPR and data protection compliance, oversee SOC 2 - Type II controls, coordinate business continuity and disaster recovery activities, and support customer audits and due diligence requests. You'll also play a key role in health & safety, supplier compliance, and emerging regulatory requirements including NIS2 and DORA. We're looking for someone with: 5+ years' compliance and governance experience ISO Lead Auditor certification Strong knowledge of ISO standards, GDPR, SOC 2, NEST, Business Continuity and Risk Management Excellent stakeholder engagement and communication skills A proactive, self-managed approach and a passion for continuous improvement Why Apply? Fully remote position with excellent work-life balance High-profile role with real ownership and influence Exposure to international customers and regulatory environments Opportunity to shape compliance strategy and best practice Supportive leadership team that values governance and risk management This is an exciting opportunity to make a real impact in a growing technology business where compliance is valued as a strategic enabler, not just a requirement. Hit apply to upload your CV or contact (url removed) for more info. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Aug 13, 2026
Full time
Compliance Officer (ISO, SOC2, GDPR) Fully Remote (Visit to the Milton Keynes Office once a month) 45,000 - 50,000 + Bonus & Benefits Are you a hands-on compliance professional who thrives on variety and ownership? Do you have experience delivering ISO, SOC & GDPR audit & compliance projects? Join a leading international managed services provider and become the driving force behind compliance, governance, risk, and business continuity programmes. Customers are mainly within Banking and Finance where accuracy and governance is critical. You'll manage and maintain ISO 27001, ISO 9001 and ISO 22301 certifications, lead GDPR and data protection compliance, oversee SOC 2 - Type II controls, coordinate business continuity and disaster recovery activities, and support customer audits and due diligence requests. You'll also play a key role in health & safety, supplier compliance, and emerging regulatory requirements including NIS2 and DORA. We're looking for someone with: 5+ years' compliance and governance experience ISO Lead Auditor certification Strong knowledge of ISO standards, GDPR, SOC 2, NEST, Business Continuity and Risk Management Excellent stakeholder engagement and communication skills A proactive, self-managed approach and a passion for continuous improvement Why Apply? Fully remote position with excellent work-life balance High-profile role with real ownership and influence Exposure to international customers and regulatory environments Opportunity to shape compliance strategy and best practice Supportive leadership team that values governance and risk management This is an exciting opportunity to make a real impact in a growing technology business where compliance is valued as a strategic enabler, not just a requirement. Hit apply to upload your CV or contact (url removed) for more info. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Are you an experienced Allocations Officer looking for your next contract opportunity within a local authority environment? We are recruiting for a skilled housing professional to join a Berkshire-based council on an initial 4-month contract. This is a fantastic opportunity to play a key role in delivering an effective and compliant housing allocations service. You will provide expert advice and guidance on the Council's Allocations Scheme and Nominations Agreement, ensuring all housing legislation and regulatory requirements are consistently met. You will manage housing register applications, assess eligibility, determine banding awards, and oversee the allocations process through to property matching. The role also involves direct matching for vulnerable groups, including applicants with medical needs, delayed discharge cases, under occupiers and homeless households. Working closely with Housing Associations and internal teams, you will coordinate void and new-build property allocations while contributing to a wider housing solutions service. To succeed in this role, you will need: Previous experience in housing allocations within a local authority or housing association Strong working knowledge of housing legislation and allocations policies Experience using NEC/Northgate, Civica or Jigsaw systems within an allocations or housing register setting Practical understanding of Choice Based Lettings Excellent organisational skills and attention to detail The ability to manage complex cases and communicate effectively with stakeholders How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you do not hear from us within 2 working days of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Aug 13, 2026
Contractor
Are you an experienced Allocations Officer looking for your next contract opportunity within a local authority environment? We are recruiting for a skilled housing professional to join a Berkshire-based council on an initial 4-month contract. This is a fantastic opportunity to play a key role in delivering an effective and compliant housing allocations service. You will provide expert advice and guidance on the Council's Allocations Scheme and Nominations Agreement, ensuring all housing legislation and regulatory requirements are consistently met. You will manage housing register applications, assess eligibility, determine banding awards, and oversee the allocations process through to property matching. The role also involves direct matching for vulnerable groups, including applicants with medical needs, delayed discharge cases, under occupiers and homeless households. Working closely with Housing Associations and internal teams, you will coordinate void and new-build property allocations while contributing to a wider housing solutions service. To succeed in this role, you will need: Previous experience in housing allocations within a local authority or housing association Strong working knowledge of housing legislation and allocations policies Experience using NEC/Northgate, Civica or Jigsaw systems within an allocations or housing register setting Practical understanding of Choice Based Lettings Excellent organisational skills and attention to detail The ability to manage complex cases and communicate effectively with stakeholders How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you do not hear from us within 2 working days of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Job Title: Repairs Support Officer Location: Croydon - Hybrid working - 3 days office per week (Tuesday compulsory) Hourly rate: 18.92 PAYE / 25.03 Umbrella Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start We're looking for a proactive and customer-focused Repairs Support Officer to join our Property Services team. In this key role, you'll provide essential administrative support to the repairs and disrepair service, helping to ensure repairs are delivered efficiently, residents are kept informed, and customer enquiries are resolved quickly and effectively. You'll act as a central point of contact between residents, contractors, operational teams and internal departments, supporting the delivery of high-quality repairs and maintenance services across our housing stock. Key Responsibilities Provide administrative support to the Repairs Operations Team. Manage and monitor outstanding repair work orders to ensure completion within agreed service levels. Liaise with contractors, residents and internal teams to resolve repair enquiries. Coordinate inspections and follow-up actions to ensure excellent service delivery. Support the monitoring and reporting of key performance indicators (KPIs). Analyse data and identify service improvement opportunities. Investigate and respond to customer complaints and service issues. Ensure contractors deliver value for money and maintain high-quality standards. Maintain accurate records and systems in line with data protection requirements. Work collaboratively with tenancy, customer service and property teams to achieve positive outcomes for residents. About You Essential Experience Experience working within a responsive repairs, housing maintenance or social housing environment. Previous experience in a customer service or customer support role. Experience working with contractors, suppliers or external partners. Experience working as part of a busy team. Strong Microsoft Office skills, particularly Word and Excel. Essential Skills Excellent communication skills, both written and verbal. Strong administrative and organisational abilities. A customer-first approach with a passion for delivering excellent service. The ability to manage multiple priorities and work under pressure. Strong problem-solving and decision-making skills. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Aug 13, 2026
Contractor
Job Title: Repairs Support Officer Location: Croydon - Hybrid working - 3 days office per week (Tuesday compulsory) Hourly rate: 18.92 PAYE / 25.03 Umbrella Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start We're looking for a proactive and customer-focused Repairs Support Officer to join our Property Services team. In this key role, you'll provide essential administrative support to the repairs and disrepair service, helping to ensure repairs are delivered efficiently, residents are kept informed, and customer enquiries are resolved quickly and effectively. You'll act as a central point of contact between residents, contractors, operational teams and internal departments, supporting the delivery of high-quality repairs and maintenance services across our housing stock. Key Responsibilities Provide administrative support to the Repairs Operations Team. Manage and monitor outstanding repair work orders to ensure completion within agreed service levels. Liaise with contractors, residents and internal teams to resolve repair enquiries. Coordinate inspections and follow-up actions to ensure excellent service delivery. Support the monitoring and reporting of key performance indicators (KPIs). Analyse data and identify service improvement opportunities. Investigate and respond to customer complaints and service issues. Ensure contractors deliver value for money and maintain high-quality standards. Maintain accurate records and systems in line with data protection requirements. Work collaboratively with tenancy, customer service and property teams to achieve positive outcomes for residents. About You Essential Experience Experience working within a responsive repairs, housing maintenance or social housing environment. Previous experience in a customer service or customer support role. Experience working with contractors, suppliers or external partners. Experience working as part of a busy team. Strong Microsoft Office skills, particularly Word and Excel. Essential Skills Excellent communication skills, both written and verbal. Strong administrative and organisational abilities. A customer-first approach with a passion for delivering excellent service. The ability to manage multiple priorities and work under pressure. Strong problem-solving and decision-making skills. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Customer Liaison Officer Location: Harrow Contract: Full-Time Permanent Hours: Monday to Thursday: 8:00am 5:00pm Friday: 8:00am 4:30pm About Our Client Our client is a leading provider of residential retrofit, refurbishment, and decarbonisation solutions, delivering large-scale energy efficiency programmes across social housing, private residential, and mixed-tenure developments. With a strong portfolio of retrofit and sustainability projects, they are committed to improving the quality, comfort, and energy performance of homes while supporting communities through initiatives that reduce fuel poverty, lower carbon emissions, and contribute towards the UK's Net Zero targets. Due to continued growth, our client is seeking an experienced Tenant Liaison Officer to join their team in Buckinghamshire. Overview of the Role As a Tenant Liaison Officer, you will play a key role in managing the resident journey throughout planned refurbishment and retrofit projects. Acting as the main point of contact for residents, you will ensure clear communication, minimise disruption, and deliver an excellent customer experience before, during, and after works are completed. Working closely with site teams, clients, subcontractors, and local stakeholders, you will help ensure projects are delivered efficiently while maintaining high levels of resident satisfaction. Key Responsibilities Provide consultation and support to residents before, during, and after works are completed. Build positive relationships with residents to ensure an excellent customer experience throughout the project lifecycle. Identify vulnerable residents and any additional support requirements, ensuring appropriate measures are implemented. Maintain resident information securely in accordance with GDPR and data protection requirements. Respond promptly and professionally to resident enquiries, concerns, and complaints. Manage the resident engagement process in line with client and project requirements. Develop strong working relationships with residents, clients, subcontractors, site teams, community representatives, and customer care teams. Organise and attend resident consultation events, information sessions, and one-to-one meetings. Carry out resident inductions, including explaining the programme of works, conducting property condition surveys, and recording photographic evidence where required. Complete resident profiling to support effective project planning and communication. Coordinate access arrangements and schedule appointments with residents. Prepare and distribute resident communication packs for new projects. Support social value initiatives by identifying and participating in community engagement activities and local events. Skills & Experience Essential Minimum one year's experience in a customer-facing role within the construction, housing, property maintenance, refurbishment, or retrofit sector. Full UK Driving Licence. GCSEs (or equivalent) including English and Maths. Excellent organisational skills with the ability to manage a varied workload. Strong customer service and communication skills. Good understanding of construction site health and safety practices. Ability to build positive relationships with residents and stakeholders at all levels. Desirable Experience working within social housing, planned maintenance, refurbishment, or energy efficiency programmes. Knowledge of retrofit or decarbonisation projects. Experience supporting community engagement or social value initiatives. What's on Offer Competitive salary with car allowance. Enhanced pension contributions. Healthcare cash plan. Enhanced maternity benefits. Employee Assistance Programme. Ongoing training and continuous professional development opportunities. Excellent career progression within a growing organisation. Our client is an equal opportunities employer and welcomes applications from all suitably qualified candidates, regardless of age, disability, gender, race, religion or belief, sexual orientation, marital status, or any other protected characteristic.
Aug 13, 2026
Full time
Customer Liaison Officer Location: Harrow Contract: Full-Time Permanent Hours: Monday to Thursday: 8:00am 5:00pm Friday: 8:00am 4:30pm About Our Client Our client is a leading provider of residential retrofit, refurbishment, and decarbonisation solutions, delivering large-scale energy efficiency programmes across social housing, private residential, and mixed-tenure developments. With a strong portfolio of retrofit and sustainability projects, they are committed to improving the quality, comfort, and energy performance of homes while supporting communities through initiatives that reduce fuel poverty, lower carbon emissions, and contribute towards the UK's Net Zero targets. Due to continued growth, our client is seeking an experienced Tenant Liaison Officer to join their team in Buckinghamshire. Overview of the Role As a Tenant Liaison Officer, you will play a key role in managing the resident journey throughout planned refurbishment and retrofit projects. Acting as the main point of contact for residents, you will ensure clear communication, minimise disruption, and deliver an excellent customer experience before, during, and after works are completed. Working closely with site teams, clients, subcontractors, and local stakeholders, you will help ensure projects are delivered efficiently while maintaining high levels of resident satisfaction. Key Responsibilities Provide consultation and support to residents before, during, and after works are completed. Build positive relationships with residents to ensure an excellent customer experience throughout the project lifecycle. Identify vulnerable residents and any additional support requirements, ensuring appropriate measures are implemented. Maintain resident information securely in accordance with GDPR and data protection requirements. Respond promptly and professionally to resident enquiries, concerns, and complaints. Manage the resident engagement process in line with client and project requirements. Develop strong working relationships with residents, clients, subcontractors, site teams, community representatives, and customer care teams. Organise and attend resident consultation events, information sessions, and one-to-one meetings. Carry out resident inductions, including explaining the programme of works, conducting property condition surveys, and recording photographic evidence where required. Complete resident profiling to support effective project planning and communication. Coordinate access arrangements and schedule appointments with residents. Prepare and distribute resident communication packs for new projects. Support social value initiatives by identifying and participating in community engagement activities and local events. Skills & Experience Essential Minimum one year's experience in a customer-facing role within the construction, housing, property maintenance, refurbishment, or retrofit sector. Full UK Driving Licence. GCSEs (or equivalent) including English and Maths. Excellent organisational skills with the ability to manage a varied workload. Strong customer service and communication skills. Good understanding of construction site health and safety practices. Ability to build positive relationships with residents and stakeholders at all levels. Desirable Experience working within social housing, planned maintenance, refurbishment, or energy efficiency programmes. Knowledge of retrofit or decarbonisation projects. Experience supporting community engagement or social value initiatives. What's on Offer Competitive salary with car allowance. Enhanced pension contributions. Healthcare cash plan. Enhanced maternity benefits. Employee Assistance Programme. Ongoing training and continuous professional development opportunities. Excellent career progression within a growing organisation. Our client is an equal opportunities employer and welcomes applications from all suitably qualified candidates, regardless of age, disability, gender, race, religion or belief, sexual orientation, marital status, or any other protected characteristic.
We are currently looking for an experienced Housing Solutions Officer to join a busy Housing Needs service. The role will focus on assessing homelessness applications, making statutory decisions and preventing and relieving homelessness in accordance with Parts VI and VII of the Housing Act 1996. The successful candidate will manage complex homelessness cases with a high degree of autonomy, including decisions around statutory duties and Private Rented Sector offers. The Role Assessing homelessness applications under Part VII of the Housing Act 1996. Completing detailed investigations and making legally compliant homelessness decisions. Assessing Housing Register applications in accordance with Part VI. Developing and delivering prevention and relief options for households at risk of homelessness. Making appropriate Private Rented Sector offers to reduce reliance on temporary accommodation. Making decisions regarding the ending and discharge of statutory homelessness duties. Preparing statutory decision letters, legal documentation and reports. Responding to enquiries from applicants, solicitors, advocates and partner agencies. Supporting junior officers with complex cases, legislation and decision making. Working with Adult Social Care, Children's Services and other partners on complex cases. Key Requirements Significant experience within Housing Options, Housing Solutions or Homelessness Assessment. Strong working knowledge of Parts VI and VII of the Housing Act 1996. Experience completing complex homelessness assessments and making statutory decisions. Strong knowledge of homelessness legislation, case law and statutory guidance. Experience drafting legally robust homelessness decision letters. Experience preventing and relieving homelessness through a range of housing options. Experience making decisions around ending statutory duties and Private Rented Sector offers. Knowledge of associated legislation including the Children Act and mental health legislation. What You Need to Do Now If you are interested in this Housing Solutions Officer role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If this role matches your experience but not the rate, location or seniority, please send us your CV anyway. We regularly recruit for Housing Solutions Officers, Housing Options Officers, Homelessness Officers and Housing Needs Officers across the UK. For more information, call Zubair at Carrington West on (phone number removed). By applying, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy.
Aug 13, 2026
Contractor
We are currently looking for an experienced Housing Solutions Officer to join a busy Housing Needs service. The role will focus on assessing homelessness applications, making statutory decisions and preventing and relieving homelessness in accordance with Parts VI and VII of the Housing Act 1996. The successful candidate will manage complex homelessness cases with a high degree of autonomy, including decisions around statutory duties and Private Rented Sector offers. The Role Assessing homelessness applications under Part VII of the Housing Act 1996. Completing detailed investigations and making legally compliant homelessness decisions. Assessing Housing Register applications in accordance with Part VI. Developing and delivering prevention and relief options for households at risk of homelessness. Making appropriate Private Rented Sector offers to reduce reliance on temporary accommodation. Making decisions regarding the ending and discharge of statutory homelessness duties. Preparing statutory decision letters, legal documentation and reports. Responding to enquiries from applicants, solicitors, advocates and partner agencies. Supporting junior officers with complex cases, legislation and decision making. Working with Adult Social Care, Children's Services and other partners on complex cases. Key Requirements Significant experience within Housing Options, Housing Solutions or Homelessness Assessment. Strong working knowledge of Parts VI and VII of the Housing Act 1996. Experience completing complex homelessness assessments and making statutory decisions. Strong knowledge of homelessness legislation, case law and statutory guidance. Experience drafting legally robust homelessness decision letters. Experience preventing and relieving homelessness through a range of housing options. Experience making decisions around ending statutory duties and Private Rented Sector offers. Knowledge of associated legislation including the Children Act and mental health legislation. What You Need to Do Now If you are interested in this Housing Solutions Officer role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If this role matches your experience but not the rate, location or seniority, please send us your CV anyway. We regularly recruit for Housing Solutions Officers, Housing Options Officers, Homelessness Officers and Housing Needs Officers across the UK. For more information, call Zubair at Carrington West on (phone number removed). By applying, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy.
Registration Officer Location: Birmingham - Hybrid Contract: Permanent Hours: Full-time Salary: £25,177 - £29,620 paIf you offer experience of maintaining records and databases, this is an exciting opportunity to play a crucial role in ensuring the ongoing maintenance of the GDC's dental register.This is your chance to build on your own skills and experience and make a worthwhile contribution to our work. Your key responsibilities will include: - Registering qualified dentists and dental care professionals by assessing all UK-qualified applications, ensuring all evidence provided meets the criteria for registration- Restoring dental professionals to the register- Providing advice, assistance and guidance to newly graduated and returning dentists and dental care professionals on the requirements for registration and restoration with the GDC- Processing and reconciling payments for applicants for registration and restoration About you: You will need to have: - Knowledge of database and record maintenance- The ability to use the full suite of Microsoft Office applications- Experience of working to tight deadlines under pressure, requiring the ability to multitask and plan and organise a varied and diverse workload and prioritise accordingly- Good communication skills both written and verbal- The ability to work well in a team and individually with a proactive and reliable approach to work About us: Our primary purpose is to protect patient safety and maintain public confidence in dental services. To achieve this, we register qualified dental professionals, set standards for the dental team, investigate complaints about dental professionals' fitness to practise, and work to ensure the quality of dental education. Our work matters and so do our people. We are committed to providing a working environment that embraces and values diversity and inclusion by recruiting and strengthening our teams with team members from different backgrounds, life experiences and viewpoints. Equality and diversity are not just words; they are what makes our teams strong and able to deliver. We want to be champions of diversity and to have a sense of belonging in the workplace, where everybody has the chance to contribute and to share what is important to them. Benefits The GDC is committed to creating a diverse and inclusive workplace that provides an environment that reflects our values and culture and allows employees to flourish.To support this, we offer a range of family-friendly, inclusive employment policies, including flexible working arrangements from day one and employee networks that aid growth and development.Some of our benefits include:- 27 days' holiday (plus statutory) - rising to 30 days after 2 years' service- Flexi-time scheme- Employer pension contributions up to 10%- Buy/Sell annual leave- Enhanced Maternity, Paternity and Adoption leave from 1 year's service- Life assurance, income protection plan and enhanced sick leave policy- Staff discounts, including eye care contributions and discounted gym membershipWe encourage and support the recruitment, retention, and career development of people from as wide a range as possible of ethnic, cultural and social backgrounds. How to apply As part of your supporting statement, please provide examples of your work experience that align to the role and person criteria above and in the attached job description, using the STAR format. For further details about the role and to apply, please click the apply button. Closing date: 23:59 on 12 August 2026 In-person interviews: w/c 17 August 2026 Please note that we reserve the right to bring this recruitment campaign to an end without notice. Applications will be assessed on an ongoing basis, and we encourage all interested candidates to apply as soon as possible. Please, no agencies unless instructed otherwise.
Aug 13, 2026
Full time
Registration Officer Location: Birmingham - Hybrid Contract: Permanent Hours: Full-time Salary: £25,177 - £29,620 paIf you offer experience of maintaining records and databases, this is an exciting opportunity to play a crucial role in ensuring the ongoing maintenance of the GDC's dental register.This is your chance to build on your own skills and experience and make a worthwhile contribution to our work. Your key responsibilities will include: - Registering qualified dentists and dental care professionals by assessing all UK-qualified applications, ensuring all evidence provided meets the criteria for registration- Restoring dental professionals to the register- Providing advice, assistance and guidance to newly graduated and returning dentists and dental care professionals on the requirements for registration and restoration with the GDC- Processing and reconciling payments for applicants for registration and restoration About you: You will need to have: - Knowledge of database and record maintenance- The ability to use the full suite of Microsoft Office applications- Experience of working to tight deadlines under pressure, requiring the ability to multitask and plan and organise a varied and diverse workload and prioritise accordingly- Good communication skills both written and verbal- The ability to work well in a team and individually with a proactive and reliable approach to work About us: Our primary purpose is to protect patient safety and maintain public confidence in dental services. To achieve this, we register qualified dental professionals, set standards for the dental team, investigate complaints about dental professionals' fitness to practise, and work to ensure the quality of dental education. Our work matters and so do our people. We are committed to providing a working environment that embraces and values diversity and inclusion by recruiting and strengthening our teams with team members from different backgrounds, life experiences and viewpoints. Equality and diversity are not just words; they are what makes our teams strong and able to deliver. We want to be champions of diversity and to have a sense of belonging in the workplace, where everybody has the chance to contribute and to share what is important to them. Benefits The GDC is committed to creating a diverse and inclusive workplace that provides an environment that reflects our values and culture and allows employees to flourish.To support this, we offer a range of family-friendly, inclusive employment policies, including flexible working arrangements from day one and employee networks that aid growth and development.Some of our benefits include:- 27 days' holiday (plus statutory) - rising to 30 days after 2 years' service- Flexi-time scheme- Employer pension contributions up to 10%- Buy/Sell annual leave- Enhanced Maternity, Paternity and Adoption leave from 1 year's service- Life assurance, income protection plan and enhanced sick leave policy- Staff discounts, including eye care contributions and discounted gym membershipWe encourage and support the recruitment, retention, and career development of people from as wide a range as possible of ethnic, cultural and social backgrounds. How to apply As part of your supporting statement, please provide examples of your work experience that align to the role and person criteria above and in the attached job description, using the STAR format. For further details about the role and to apply, please click the apply button. Closing date: 23:59 on 12 August 2026 In-person interviews: w/c 17 August 2026 Please note that we reserve the right to bring this recruitment campaign to an end without notice. Applications will be assessed on an ongoing basis, and we encourage all interested candidates to apply as soon as possible. Please, no agencies unless instructed otherwise.
Job Title: Housing Officer Type: Temporary - 3 months Location: Chester Salary: £18.48 - £24.09 per hour Hours: Full time BRC are working closely with a large housing association to recruit a Housing Officer on a temporary basis for their Chester office. Duties: Meet all legislative and regulatory requirements for housing management activities, ensuring the provision of quality and safe homes for Sanctuary Housing Services' current and future customers and to minimise potential risks. Provide effective tenancy and resident management in line with the prescribed internal policies and good practices to build community cohesion. Deliver a high quality housing management service that meets the needs and expectations of current and future residents and the wider community in line with Sanctuary Housing Services' business plan. Develop, build and maintain relationships with current and future customers and other key internal and external stakeholders to ensure the effective management of housing management services, identifying any shortfalls in service delivery and ensure these are acted upon. Update and maintain all manual and computerised records in an accurate and timely manner to ensure compliance with the Group's Record Management and Data Protection policies. Manage the recruitment, performance and development of quality staff to ensure that skilled staff are available to meet business needs and individual accountabilities. Contribute, as appropriate, to special programmes and projects in support of the Group's values and objectives Ensure the effective management of complaints in line with policy, focussing on first contact resolution and the identification of future learning opportunities to achieve customer service excellence. Support the service charge setting and scheme accounts production processes. Including ensuring that customer queries are investigated and responded to in a timely manner. Requirements: Recent experience of undertaking a similar role Proven experience of delivering high quality tenancy services Proven experience of working to deadlines and prioritising workloads Proven experience of good practice resident involvement activities Working knowledge of relevant regulations and good practice Proven experience of analysing and diagnosing problems and implementing solutions Experience of managing staff For more information, please call Meg Smith on (phone number removed) or (phone number removed). To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled. At BRC Recruitment, we try to respond to all applications, however, due to high volume of applications, this is not always possible. If you have not heard from us within 72 hours, please assume that your application has been unsuccessful on this occasion. REFERRAL SCHEME: Recommend a friend or colleague to us and receive up to £100 once they have completed 3 months in a role via BRC! Terms and conditions apply, contact us for details.
Aug 13, 2026
Contractor
Job Title: Housing Officer Type: Temporary - 3 months Location: Chester Salary: £18.48 - £24.09 per hour Hours: Full time BRC are working closely with a large housing association to recruit a Housing Officer on a temporary basis for their Chester office. Duties: Meet all legislative and regulatory requirements for housing management activities, ensuring the provision of quality and safe homes for Sanctuary Housing Services' current and future customers and to minimise potential risks. Provide effective tenancy and resident management in line with the prescribed internal policies and good practices to build community cohesion. Deliver a high quality housing management service that meets the needs and expectations of current and future residents and the wider community in line with Sanctuary Housing Services' business plan. Develop, build and maintain relationships with current and future customers and other key internal and external stakeholders to ensure the effective management of housing management services, identifying any shortfalls in service delivery and ensure these are acted upon. Update and maintain all manual and computerised records in an accurate and timely manner to ensure compliance with the Group's Record Management and Data Protection policies. Manage the recruitment, performance and development of quality staff to ensure that skilled staff are available to meet business needs and individual accountabilities. Contribute, as appropriate, to special programmes and projects in support of the Group's values and objectives Ensure the effective management of complaints in line with policy, focussing on first contact resolution and the identification of future learning opportunities to achieve customer service excellence. Support the service charge setting and scheme accounts production processes. Including ensuring that customer queries are investigated and responded to in a timely manner. Requirements: Recent experience of undertaking a similar role Proven experience of delivering high quality tenancy services Proven experience of working to deadlines and prioritising workloads Proven experience of good practice resident involvement activities Working knowledge of relevant regulations and good practice Proven experience of analysing and diagnosing problems and implementing solutions Experience of managing staff For more information, please call Meg Smith on (phone number removed) or (phone number removed). To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled. At BRC Recruitment, we try to respond to all applications, however, due to high volume of applications, this is not always possible. If you have not heard from us within 72 hours, please assume that your application has been unsuccessful on this occasion. REFERRAL SCHEME: Recommend a friend or colleague to us and receive up to £100 once they have completed 3 months in a role via BRC! Terms and conditions apply, contact us for details.
Belmont Recruitment are currently recruiting for a Revenues & Benefits Support Officer to work with our client on a temporary basis. This is a full-time role working 35 hours per week, Monday to Friday, offering remote working. Overview: Working within the Council Tax Unit as part of the Revenues and Benefits Service, you will provide specialist support across the HMRC Data Matching Project and assist with the investigation and resolution of complex Council Tax casework. The role requires strong analytical skills, attention to detail and experience using MRI (Academy) to manage and investigate Council Tax accounts. Main Duties: Analyse and validate information received from HMRC and other data sources Review and maintain Council Tax accounts using MRI (Academy) Process Council Tax amendments, billing and recovery activity Input earnings attachments and update account records Identify discrepancies and carry out detailed account investigations Investigate complex and sensitive casework, including formal complaints Prepare detailed written responses to complaints and complex enquiries Interpret Council Tax legislation, policies and procedures Use NEC Document Management to retrieve, review, index and manage electronic records Liaise with customers, councillors, MPs, legal representatives and other stakeholders Ensure Council Tax records are accurate and compliant with relevant legislation and data protection requirements Essential Criteria: Previous experience using MRI (Academy) for Council Tax administration Experience of Council Tax billing and recovery Experience processing earnings attachments Previous experience investigating complex Council Tax casework Strong understanding of Council Tax legislation and procedures Excellent written and verbal communication skills Strong analytical skills and attention to detail If you are interested in this position, please apply now with an up-to-date CV.
Aug 12, 2026
Contractor
Belmont Recruitment are currently recruiting for a Revenues & Benefits Support Officer to work with our client on a temporary basis. This is a full-time role working 35 hours per week, Monday to Friday, offering remote working. Overview: Working within the Council Tax Unit as part of the Revenues and Benefits Service, you will provide specialist support across the HMRC Data Matching Project and assist with the investigation and resolution of complex Council Tax casework. The role requires strong analytical skills, attention to detail and experience using MRI (Academy) to manage and investigate Council Tax accounts. Main Duties: Analyse and validate information received from HMRC and other data sources Review and maintain Council Tax accounts using MRI (Academy) Process Council Tax amendments, billing and recovery activity Input earnings attachments and update account records Identify discrepancies and carry out detailed account investigations Investigate complex and sensitive casework, including formal complaints Prepare detailed written responses to complaints and complex enquiries Interpret Council Tax legislation, policies and procedures Use NEC Document Management to retrieve, review, index and manage electronic records Liaise with customers, councillors, MPs, legal representatives and other stakeholders Ensure Council Tax records are accurate and compliant with relevant legislation and data protection requirements Essential Criteria: Previous experience using MRI (Academy) for Council Tax administration Experience of Council Tax billing and recovery Experience processing earnings attachments Previous experience investigating complex Council Tax casework Strong understanding of Council Tax legislation and procedures Excellent written and verbal communication skills Strong analytical skills and attention to detail If you are interested in this position, please apply now with an up-to-date CV.
Adecco are seeking an experienced and motivated Employment Specialist to join an ambitious Connect to Work programme, supporting adults facing barriers to employment to achieve positive, long-term outcomes. This is a rewarding opportunity for someone passionate about employability, social mobility and supporting individuals with complex needs into meaningful and sustainable work. Working within a supportive multi-agency environment, you will deliver high-quality Supported Employment interventions, using person-centred and trauma-informed approaches that empower people to achieve their employment goals. Employment Specialist Public Sector - Local Authority Full Time - Monday to Friday, 36 hours per week Temporary Contract - 3 months with potential extensions SO2 - £20.03 per hour PAYE / £26.08 per hour Umbrella Flexible Hybrid Working Arrangement - role involves outreach work across the boroughs of Richmond & Wandsworth IT Equipment Provided ASAP Start The Role As an Employment Specialist, you will manage a varied caseload of participants, providing tailored employment support from initial engagement through to job entry and in-work progression. You will develop strong relationships with local employers, training providers, healthcare professionals and community organisations, creating pathways into employment and accessing opportunities within both the advertised and hidden job market. The role requires a proactive and flexible approach, delivering support in community settings, virtually, and within partner organisations as needed. Key Responsibilities Deliver trauma-informed, person-centred employment support to individuals facing a range of barriers to work. Build and maintain positive relationships with employers to identify suitable vacancies and opportunities. Support participants to secure, sustain and progress in employment. Provide in-work support for individuals at risk of losing their employment. Develop and review personalised employment action plans and pathways. Deliver one-to-one and group-based employability sessions, both face-to-face and virtually. Utilise coaching tools and supported employment methodologies to help participants achieve their goals. Work collaboratively with health services, social care professionals, training providers and community partners. Develop local networks and partnerships to strengthen employment opportunities and service delivery. Maintain accurate records, reports and performance data in line with data protection and confidentiality requirements. Work towards individual and service performance targets while maintaining a high-quality participant experience. About You We are looking for someone who has: Experience in employability, welfare-to-work, supported employment, recruitment, careers guidance or a related field. Experience supporting vulnerable adults or individuals with complex barriers. A proven track record of achieving performance targets and outcomes. Excellent communication, relationship-building and motivational coaching skills. The ability to manage a diverse caseload and prioritise effectively. Strong partnership-working and stakeholder engagement skills. Good IT, record-keeping and reporting capabilities. A commitment to equality, inclusion and person-centred practice. Desirable Knowledge of IPS, Supported Employment and/or SEQF frameworks. Experience working alongside health, social care or community-based services. Understanding of local labour market trends and employer engagement approaches. Apply Today If you're passionate about helping people overcome barriers, build confidence and secure sustainable employment, we'd love to hear from you. This role would suit Employment Advisors, Job Coaches, Employability Advisors, IPS Employment Specialists, Careers Advisors, Welfare-to-Work Consultants or Employment Support Officers looking for their next opportunity. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
Aug 12, 2026
Seasonal
Adecco are seeking an experienced and motivated Employment Specialist to join an ambitious Connect to Work programme, supporting adults facing barriers to employment to achieve positive, long-term outcomes. This is a rewarding opportunity for someone passionate about employability, social mobility and supporting individuals with complex needs into meaningful and sustainable work. Working within a supportive multi-agency environment, you will deliver high-quality Supported Employment interventions, using person-centred and trauma-informed approaches that empower people to achieve their employment goals. Employment Specialist Public Sector - Local Authority Full Time - Monday to Friday, 36 hours per week Temporary Contract - 3 months with potential extensions SO2 - £20.03 per hour PAYE / £26.08 per hour Umbrella Flexible Hybrid Working Arrangement - role involves outreach work across the boroughs of Richmond & Wandsworth IT Equipment Provided ASAP Start The Role As an Employment Specialist, you will manage a varied caseload of participants, providing tailored employment support from initial engagement through to job entry and in-work progression. You will develop strong relationships with local employers, training providers, healthcare professionals and community organisations, creating pathways into employment and accessing opportunities within both the advertised and hidden job market. The role requires a proactive and flexible approach, delivering support in community settings, virtually, and within partner organisations as needed. Key Responsibilities Deliver trauma-informed, person-centred employment support to individuals facing a range of barriers to work. Build and maintain positive relationships with employers to identify suitable vacancies and opportunities. Support participants to secure, sustain and progress in employment. Provide in-work support for individuals at risk of losing their employment. Develop and review personalised employment action plans and pathways. Deliver one-to-one and group-based employability sessions, both face-to-face and virtually. Utilise coaching tools and supported employment methodologies to help participants achieve their goals. Work collaboratively with health services, social care professionals, training providers and community partners. Develop local networks and partnerships to strengthen employment opportunities and service delivery. Maintain accurate records, reports and performance data in line with data protection and confidentiality requirements. Work towards individual and service performance targets while maintaining a high-quality participant experience. About You We are looking for someone who has: Experience in employability, welfare-to-work, supported employment, recruitment, careers guidance or a related field. Experience supporting vulnerable adults or individuals with complex barriers. A proven track record of achieving performance targets and outcomes. Excellent communication, relationship-building and motivational coaching skills. The ability to manage a diverse caseload and prioritise effectively. Strong partnership-working and stakeholder engagement skills. Good IT, record-keeping and reporting capabilities. A commitment to equality, inclusion and person-centred practice. Desirable Knowledge of IPS, Supported Employment and/or SEQF frameworks. Experience working alongside health, social care or community-based services. Understanding of local labour market trends and employer engagement approaches. Apply Today If you're passionate about helping people overcome barriers, build confidence and secure sustainable employment, we'd love to hear from you. This role would suit Employment Advisors, Job Coaches, Employability Advisors, IPS Employment Specialists, Careers Advisors, Welfare-to-Work Consultants or Employment Support Officers looking for their next opportunity. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
