Customer Care Coordinator - Derby - Permanent - £28,000+ A opportunity has arisen for a Customer Service Coordinator to join my client, a House Builder, based in the Derby area. This role involves providing an excellent level of Customer Service meeting needs of homeowners after sales. This is an office based role with hours Monday to Thursday - 8:30 - 5 and 4:30 finish on Friday Duties Working closely with the Head of Customer Care, you will deliver an excellent level of customer care service meeting the needs of homeowner after the sale. Understanding and discussing defects that arise within the properties to ensure the relevant trades are appointed. Provide support and advice to sub-contractors building and maintaining relationship and ensuring works are carried out and the department is kept up to date. Speak with Site or Constructions teams as necessary to ensure customers queries are answered accurately, efficiently and consistently. Take ownership of the homes covered and customer you work with, offering assistance and being proactive to ensure works are carried out on time and to the expectations of the client. Scheduling the Operative's diaries and appointments, ensuring the system and CRM are up to date with works carried out Experience required: Experience working within House Building / Housing / Construction, in a similar role, or from Property Management / Resident Liaison Officer background. Experience using CRM systems and inputting data in an office-based setting is essential. Excellent communication skills For more information please apply below or contact Chris Ellis at Wheatstone Solutions.
Aug 14, 2026
Full time
Customer Care Coordinator - Derby - Permanent - £28,000+ A opportunity has arisen for a Customer Service Coordinator to join my client, a House Builder, based in the Derby area. This role involves providing an excellent level of Customer Service meeting needs of homeowners after sales. This is an office based role with hours Monday to Thursday - 8:30 - 5 and 4:30 finish on Friday Duties Working closely with the Head of Customer Care, you will deliver an excellent level of customer care service meeting the needs of homeowner after the sale. Understanding and discussing defects that arise within the properties to ensure the relevant trades are appointed. Provide support and advice to sub-contractors building and maintaining relationship and ensuring works are carried out and the department is kept up to date. Speak with Site or Constructions teams as necessary to ensure customers queries are answered accurately, efficiently and consistently. Take ownership of the homes covered and customer you work with, offering assistance and being proactive to ensure works are carried out on time and to the expectations of the client. Scheduling the Operative's diaries and appointments, ensuring the system and CRM are up to date with works carried out Experience required: Experience working within House Building / Housing / Construction, in a similar role, or from Property Management / Resident Liaison Officer background. Experience using CRM systems and inputting data in an office-based setting is essential. Excellent communication skills For more information please apply below or contact Chris Ellis at Wheatstone Solutions.
Leeds Federated Housing Association Ltd
City, Leeds
Job Title: Fire Protection and Compliance Assistant Location: Leeds Salary: £26,227 per year Job Type: Full-Time, Permanent At Leeds Federated, our customers' safety is our highest priority. We're looking for a Fire Protection & Compliance Assistant to help ensure our homes and communal areas remain safe, compliant and well maintained. This is a varied role where no two days are the same. You'll spend time visiting our properties across Leeds, carrying out fire safety checks, inspecting equipment, meeting customers, arranging appointments and working closely with colleagues and contractors to make sure important safety work is completed. If you enjoy being out and about, are organised, take pride in doing a job well and enjoy helping people, we'd love to hear from you. What you'll do: Assist in the management and delivery of building safety activities in communal and other shared areas. Carrying out routine fire safety inspections and testing in communal areas, including fire alarms and emergency lighting. Checking fire doors, fire exits, firefighting equipment and safety signage to make sure everything is in good working order. Reporting any defects and arranging repairs or replacement equipment where needed. Interact with customers to effectively deliver building safety activities, including appointment setting. Carrying out Portable Appliance Testing (PAT) across our offices and properties. Supporting other compliance activities such as lift inspections, asbestos surveys and building safety visits. Keeping accurate digital records of all inspections, tests and actions taken. Working safely at all times, using the correct PPE, following risk assessments and maintaining a professional approach. What we're looking for: Great communication and customer service skills. Confidence speaking with a wide range of people and explaining things clearly. Good attention to detail and the ability to spot issues that need action. Strong organisational skills and the ability to manage your own workload. Experience using mobile technology or digital systems to record information. A practical approach to problem solving. The ability to work safely and follow procedures. A full UK driving licence, as travel between our properties is required. If you are ready to take the next step in your career and want to be part of a purpose-driven organisation, apply today! Closing Date: Sunday 2nd August 2026 Interview Date: Tuesday 11th August 2026 We reserve the right to close this vacancy if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible. Leeds Federated is an equal opportunities employer and promotes diversity in everything we do and therefore welcomes applications from all sections of the community. The Company: Leeds Federated is a housing association with around 4,500 properties across Leeds, Wakefield, and North Yorkshire. Our mission is to enable the maximum number of people to access and live sustainably in good-value, affordable housing. Please click on the APPLY button to be redirected to our careers page to apply for this role. Candidates with experience in roles such as Fire Safety Assistant, Compliance Assistant, Building Safety Assistant, Fire Safety Officer, Compliance Officer, Building Compliance Officer, Property Compliance Assistant, Estates Compliance Officer, Facilities Assistant, Health & Safety Assistant, or Housing Compliance Officer will also be considered for this role.
Aug 14, 2026
Full time
Job Title: Fire Protection and Compliance Assistant Location: Leeds Salary: £26,227 per year Job Type: Full-Time, Permanent At Leeds Federated, our customers' safety is our highest priority. We're looking for a Fire Protection & Compliance Assistant to help ensure our homes and communal areas remain safe, compliant and well maintained. This is a varied role where no two days are the same. You'll spend time visiting our properties across Leeds, carrying out fire safety checks, inspecting equipment, meeting customers, arranging appointments and working closely with colleagues and contractors to make sure important safety work is completed. If you enjoy being out and about, are organised, take pride in doing a job well and enjoy helping people, we'd love to hear from you. What you'll do: Assist in the management and delivery of building safety activities in communal and other shared areas. Carrying out routine fire safety inspections and testing in communal areas, including fire alarms and emergency lighting. Checking fire doors, fire exits, firefighting equipment and safety signage to make sure everything is in good working order. Reporting any defects and arranging repairs or replacement equipment where needed. Interact with customers to effectively deliver building safety activities, including appointment setting. Carrying out Portable Appliance Testing (PAT) across our offices and properties. Supporting other compliance activities such as lift inspections, asbestos surveys and building safety visits. Keeping accurate digital records of all inspections, tests and actions taken. Working safely at all times, using the correct PPE, following risk assessments and maintaining a professional approach. What we're looking for: Great communication and customer service skills. Confidence speaking with a wide range of people and explaining things clearly. Good attention to detail and the ability to spot issues that need action. Strong organisational skills and the ability to manage your own workload. Experience using mobile technology or digital systems to record information. A practical approach to problem solving. The ability to work safely and follow procedures. A full UK driving licence, as travel between our properties is required. If you are ready to take the next step in your career and want to be part of a purpose-driven organisation, apply today! Closing Date: Sunday 2nd August 2026 Interview Date: Tuesday 11th August 2026 We reserve the right to close this vacancy if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible. Leeds Federated is an equal opportunities employer and promotes diversity in everything we do and therefore welcomes applications from all sections of the community. The Company: Leeds Federated is a housing association with around 4,500 properties across Leeds, Wakefield, and North Yorkshire. Our mission is to enable the maximum number of people to access and live sustainably in good-value, affordable housing. Please click on the APPLY button to be redirected to our careers page to apply for this role. Candidates with experience in roles such as Fire Safety Assistant, Compliance Assistant, Building Safety Assistant, Fire Safety Officer, Compliance Officer, Building Compliance Officer, Property Compliance Assistant, Estates Compliance Officer, Facilities Assistant, Health & Safety Assistant, or Housing Compliance Officer will also be considered for this role.
Location: Greenock - Hybrid Working Salary: 40,635- 44,619 Hours: 35 hours per week Contract: 12-month temporary contract We're working with a well-established Housing Association in Greenock to recruit an experienced Asset Officer for a 12-month contract. This is a fantastic opportunity for someone with experience across housing asset management, planned maintenance and landlord compliance to join a supportive and forward-thinking Property Services team. The role will include: Supporting the delivery of planned and cyclical maintenance programmes Monitoring landlord health and safety compliance, including gas, electrical, fire, asbestos and water hygiene Supporting stock-condition surveys and maintaining accurate asset and compliance data Managing contractors and monitoring performance, quality and value for money Assisting with capital investment and property improvement projects Supporting energy-efficiency, sustainability and net-zero initiatives Monitoring project budgets, timescales and performance Liaising with tenants, contractors and internal teams Preparing asset, compliance and performance reports We're looking for someone with: At least two years' experience in property or asset management within housing or a similar sector Experience supporting planned and cyclical maintenance programmes Good knowledge of landlord health and safety compliance Contractor-management or capital-project experience Strong communication, organisation and analytical skills Confidence using asset-management systems, Microsoft Office and compliance data A relevant property, building, construction or housing qualification A full driving licence and access to a vehicle Experience supporting net-zero, retrofit or sustainability programmes would be particularly advantageous. What's on offer: Salary of 40,635- 44,619 Hybrid and flexible working 35-hour working week Generous annual leave entitlement Excellent pension scheme Supportive working environment If you're intrested or would like a confidential conversation about the role please apply with your current CV. RG Setsquare is acting as an Employment Business in relation to this vacancy.
Aug 14, 2026
Contractor
Location: Greenock - Hybrid Working Salary: 40,635- 44,619 Hours: 35 hours per week Contract: 12-month temporary contract We're working with a well-established Housing Association in Greenock to recruit an experienced Asset Officer for a 12-month contract. This is a fantastic opportunity for someone with experience across housing asset management, planned maintenance and landlord compliance to join a supportive and forward-thinking Property Services team. The role will include: Supporting the delivery of planned and cyclical maintenance programmes Monitoring landlord health and safety compliance, including gas, electrical, fire, asbestos and water hygiene Supporting stock-condition surveys and maintaining accurate asset and compliance data Managing contractors and monitoring performance, quality and value for money Assisting with capital investment and property improvement projects Supporting energy-efficiency, sustainability and net-zero initiatives Monitoring project budgets, timescales and performance Liaising with tenants, contractors and internal teams Preparing asset, compliance and performance reports We're looking for someone with: At least two years' experience in property or asset management within housing or a similar sector Experience supporting planned and cyclical maintenance programmes Good knowledge of landlord health and safety compliance Contractor-management or capital-project experience Strong communication, organisation and analytical skills Confidence using asset-management systems, Microsoft Office and compliance data A relevant property, building, construction or housing qualification A full driving licence and access to a vehicle Experience supporting net-zero, retrofit or sustainability programmes would be particularly advantageous. What's on offer: Salary of 40,635- 44,619 Hybrid and flexible working 35-hour working week Generous annual leave entitlement Excellent pension scheme Supportive working environment If you're intrested or would like a confidential conversation about the role please apply with your current CV. RG Setsquare is acting as an Employment Business in relation to this vacancy.
Tenancy Relations Officer - Sussex Council 35- 45 per hour Initial 3-month contract 2 days per week on site September start A Sussex Council is looking for an experienced Tenancy Relations Officer to join their Private Sector Housing service on an initial 3-month contract. You'll be responsible for investigating and responding to tenancy-related issues, including: Unlawful evictions, threatened lockouts, utility disconnections and landlord harassment Intervening quickly to prevent unlawful action and advising landlords and tenants on their rights and responsibilities Mediating complex and sensitive disputes to help tenants remain safely in their homes Gathering evidence, taking witness statements and interviewing suspects under caution Preparing case files to support prosecutions, civil penalties and other enforcement action Advising on tenancy agreements, deposit protection, repairs and lawful possession procedures They're looking for someone who is HHSRS qualified , has a strong Private Sector Housing background and can demonstrate solid housing enforcement experience . Interested or want more details? Contact Shaye Box at Park Avenue Recruitment. (phone number removed) (url removed)
Aug 14, 2026
Contractor
Tenancy Relations Officer - Sussex Council 35- 45 per hour Initial 3-month contract 2 days per week on site September start A Sussex Council is looking for an experienced Tenancy Relations Officer to join their Private Sector Housing service on an initial 3-month contract. You'll be responsible for investigating and responding to tenancy-related issues, including: Unlawful evictions, threatened lockouts, utility disconnections and landlord harassment Intervening quickly to prevent unlawful action and advising landlords and tenants on their rights and responsibilities Mediating complex and sensitive disputes to help tenants remain safely in their homes Gathering evidence, taking witness statements and interviewing suspects under caution Preparing case files to support prosecutions, civil penalties and other enforcement action Advising on tenancy agreements, deposit protection, repairs and lawful possession procedures They're looking for someone who is HHSRS qualified , has a strong Private Sector Housing background and can demonstrate solid housing enforcement experience . Interested or want more details? Contact Shaye Box at Park Avenue Recruitment. (phone number removed) (url removed)
About The Role What you can expect from us We offer a competitive salary of £43,900 per annum 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Salary Finance - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%) A great flexible working environment, with a range of family friendly policies Simply Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. About the Role We are currently recruiting for a Compliance Officer Domestic Heating and Hot Water to join our team on a 12 month fixed term contract to provide maternity cover. This is a Hybrid role, with office based working on Mondays and Tuesdays in Accrington and the option to work from home for the remainder of the week. The purpose of this role is to deliver effective management of Gas Safety and heating compliance across the Onward and CPS portfolios in accordance with regulatory undertakings to ensure Onward is fully compliant and reduces any residual risk to customers, colleagues and third parties and to provide technical support for all associated workstreams to all Onward departments. Key Responsibilities Servicing, Testing and Inspection Ensure that all domestic Gas and other heating servicing, testing and inspection processes are carried out correctly, remedial/follow on works are undertaken on a risk basis, that the service, testing and inspection process is fit for purpose and that the records and certification is appropriately recorded, validated and current. Contract Management Ensure effective management and administration of domestic heating contracts, set and deliver performance standards, monitor progress and resolve issues, financial control including setting and monitoring of relevant budgets. Data Management Ensure up to date information relating to relevant statutory and Onward heating and hot water Compliance risks including ensuring the operation and development of appropriate data management systems accurately recording all testing, inspection, and remedial works. Performance Measurement Support the development and application of associated strategy and policy and translate strategy, policy and procedures relating to Domestic Gas and other heating and hot water into objectives, KPIs, management information, and assist in production of report to Boards and Committees. Collaborative Working Provide support and guidance to Onward in the development of Landlord Compliance risk reduction strategy and procurement strategy, lead on procurement and investment that mitigates risk and work closely with all departments in relation to compliance safety across relevant workstreams. Health and Safety Take overall health and safety responsibility and compliance with legislative requirements for all investment activities within the region, to include delivery of a comprehensive programme of training in relation to domestic gas and other domestic heating and hot water. Skills and Experience Essential Knowledge of Core Housing Systems, Business Planning and Asset Management systems. Track record of managing Gas or other compliance safety and maintenance programmes. Experience of successfully delivering a similar role within another organisation with experience of leading a team to high level performance Excellent communication skills (written and verbal). Knowledge of construction procurement routes, contracts and their effective administration, commercial understanding of value for money drivers in construction. Knowledge and understanding of the requirements of Construction (Design and Management) Regulations 2015. Knowledge and awareness of related housing regulations/ law. Experience of interpreting complex data and using it to monitor performance through regular reporting and inform decisions. Desirable IT skills - Microsoft office to Intermediate level. Financial monitoring and budgeting experience for a similar activity function. Qualifications Relevant qualification or working to: Level 4 VRQ in Gas Safety Management in Social Housing or similar About The Organisation About Onward Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
Aug 14, 2026
Full time
About The Role What you can expect from us We offer a competitive salary of £43,900 per annum 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Salary Finance - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%) A great flexible working environment, with a range of family friendly policies Simply Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. About the Role We are currently recruiting for a Compliance Officer Domestic Heating and Hot Water to join our team on a 12 month fixed term contract to provide maternity cover. This is a Hybrid role, with office based working on Mondays and Tuesdays in Accrington and the option to work from home for the remainder of the week. The purpose of this role is to deliver effective management of Gas Safety and heating compliance across the Onward and CPS portfolios in accordance with regulatory undertakings to ensure Onward is fully compliant and reduces any residual risk to customers, colleagues and third parties and to provide technical support for all associated workstreams to all Onward departments. Key Responsibilities Servicing, Testing and Inspection Ensure that all domestic Gas and other heating servicing, testing and inspection processes are carried out correctly, remedial/follow on works are undertaken on a risk basis, that the service, testing and inspection process is fit for purpose and that the records and certification is appropriately recorded, validated and current. Contract Management Ensure effective management and administration of domestic heating contracts, set and deliver performance standards, monitor progress and resolve issues, financial control including setting and monitoring of relevant budgets. Data Management Ensure up to date information relating to relevant statutory and Onward heating and hot water Compliance risks including ensuring the operation and development of appropriate data management systems accurately recording all testing, inspection, and remedial works. Performance Measurement Support the development and application of associated strategy and policy and translate strategy, policy and procedures relating to Domestic Gas and other heating and hot water into objectives, KPIs, management information, and assist in production of report to Boards and Committees. Collaborative Working Provide support and guidance to Onward in the development of Landlord Compliance risk reduction strategy and procurement strategy, lead on procurement and investment that mitigates risk and work closely with all departments in relation to compliance safety across relevant workstreams. Health and Safety Take overall health and safety responsibility and compliance with legislative requirements for all investment activities within the region, to include delivery of a comprehensive programme of training in relation to domestic gas and other domestic heating and hot water. Skills and Experience Essential Knowledge of Core Housing Systems, Business Planning and Asset Management systems. Track record of managing Gas or other compliance safety and maintenance programmes. Experience of successfully delivering a similar role within another organisation with experience of leading a team to high level performance Excellent communication skills (written and verbal). Knowledge of construction procurement routes, contracts and their effective administration, commercial understanding of value for money drivers in construction. Knowledge and understanding of the requirements of Construction (Design and Management) Regulations 2015. Knowledge and awareness of related housing regulations/ law. Experience of interpreting complex data and using it to monitor performance through regular reporting and inform decisions. Desirable IT skills - Microsoft office to Intermediate level. Financial monitoring and budgeting experience for a similar activity function. Qualifications Relevant qualification or working to: Level 4 VRQ in Gas Safety Management in Social Housing or similar About The Organisation About Onward Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
Contract Length: 5 months Rate: 32073 to 48117 per annum Location: Can be Remote Working Sellick Partnership is currently supporting a client with a specialist finance project and is seeking an experienced Financial Accountant or Technical Accountant to undertake a short-term assignment focused on the review and reconstruction of historical accounting records. This is an excellent opportunity for a hands-on finance professional with strong reconciliation and technical accounting skills to support a complex review of lease car scheme transactions and associated balance sheet activity. The Assignment The successful candidate will be responsible for reviewing and reconstructing accounting records relating to a lease car scheme involving approximately 300 users. The role will require detailed investigation of historical transactions, employee deductions, VAT calculations, and balance sheet reconciliations to ensure records are accurate and auditable. Key Responsibilities Reconstruct and reconcile historical lease car accounting records Review employee deductions and associated financial transactions Analyse and validate VAT calculations and treatment Investigate and resolve balance sheet discrepancies Prepare and post corrective journals where required Review historical accounting entries and supporting documentation Analyse large volumes of financial data to identify anomalies Produce clear audit trails and supporting working papers Liaise with internal stakeholders to gather information and resolve issues Support the implementation of improvements to financial controls and processes Essential Requirements Applicants should be able to demonstrate experience in: Financial accounting or technical accounting Balance sheet reconciliations VAT calculations and reconciliations Lease accounting or employee benefit schemes Payroll-related accounting and deductions Journal preparation and adjustments General ledger reconciliations Historical account reviews and corrections Audit support and financial controls Advanced Excel and data analysis Suitable Backgrounds We welcome applications from candidates who have previously worked as: Financial Accountant Technical Accountant Senior Financial Accountant Finance Manager (Financial Accounting) Senior Finance Officer Capital Accountant Treasury Accountant Chartered Accountant Accountant with an Audit background Candidate Profile The successful candidate will have exceptional attention to detail and a methodical approach to problem-solving. You will be comfortable working independently, investigating complex financial issues, interpreting historical data, and delivering accurate and practical solutions within agreed timescales. Sector experience is not essential. We are keen to hear from candidates across public sector, NHS, local government, housing, education, charitable, and private sector backgrounds, provided they possess strong technical accounting and reconciliation experience. If you are an experienced finance professional looking for a project-focused assignment where you can make an immediate impact, we would be keen to hear from you. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Aug 14, 2026
Contractor
Contract Length: 5 months Rate: 32073 to 48117 per annum Location: Can be Remote Working Sellick Partnership is currently supporting a client with a specialist finance project and is seeking an experienced Financial Accountant or Technical Accountant to undertake a short-term assignment focused on the review and reconstruction of historical accounting records. This is an excellent opportunity for a hands-on finance professional with strong reconciliation and technical accounting skills to support a complex review of lease car scheme transactions and associated balance sheet activity. The Assignment The successful candidate will be responsible for reviewing and reconstructing accounting records relating to a lease car scheme involving approximately 300 users. The role will require detailed investigation of historical transactions, employee deductions, VAT calculations, and balance sheet reconciliations to ensure records are accurate and auditable. Key Responsibilities Reconstruct and reconcile historical lease car accounting records Review employee deductions and associated financial transactions Analyse and validate VAT calculations and treatment Investigate and resolve balance sheet discrepancies Prepare and post corrective journals where required Review historical accounting entries and supporting documentation Analyse large volumes of financial data to identify anomalies Produce clear audit trails and supporting working papers Liaise with internal stakeholders to gather information and resolve issues Support the implementation of improvements to financial controls and processes Essential Requirements Applicants should be able to demonstrate experience in: Financial accounting or technical accounting Balance sheet reconciliations VAT calculations and reconciliations Lease accounting or employee benefit schemes Payroll-related accounting and deductions Journal preparation and adjustments General ledger reconciliations Historical account reviews and corrections Audit support and financial controls Advanced Excel and data analysis Suitable Backgrounds We welcome applications from candidates who have previously worked as: Financial Accountant Technical Accountant Senior Financial Accountant Finance Manager (Financial Accounting) Senior Finance Officer Capital Accountant Treasury Accountant Chartered Accountant Accountant with an Audit background Candidate Profile The successful candidate will have exceptional attention to detail and a methodical approach to problem-solving. You will be comfortable working independently, investigating complex financial issues, interpreting historical data, and delivering accurate and practical solutions within agreed timescales. Sector experience is not essential. We are keen to hear from candidates across public sector, NHS, local government, housing, education, charitable, and private sector backgrounds, provided they possess strong technical accounting and reconciliation experience. If you are an experienced finance professional looking for a project-focused assignment where you can make an immediate impact, we would be keen to hear from you. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Housing Community Safety Assistant required on a temporary to permanent basis, to join a small, close-knit team, who work extremely hard to provide customer focused housing community safety for residents . Working 37 hours a week, Monday - Friday, the salary will be 29,540 . Candidates applying for this role will have good Microsoft IT skills, an eye for detail when it comes to data, and a naturally inquisitive nature. Duties: Receive and respond to enquiries from members of the public, referring to an appropriate officer Process incoming and outgoing post Provide administrative support to the team, ensuring tenancy records are updated Gather and review intelligence and evidence, including CCTV Carry out visits to residents' homes, undertaking door knocking excises, surveys, and community events offering advice and assistance in relation to community safety Assist in preparation of documentation for legal action, taking witness statements Provide a support role to victims of anti-social behaviour A range of additional tasks provided upon agency registration Benefits: 29,540 annum Pension Experience required: Able to use lifts, climb up to 15 floors of stairs, and not afraid of heights Knowledge or experience in housing, anti-social behaviour, community services are advantageous, however not essential Previous Administrative experience is beneficial Good Microsoft IT skills, organised, and strong attention to detail Excellent communication skills, any type of previous customer interaction is helpful Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.
Aug 14, 2026
Seasonal
Housing Community Safety Assistant required on a temporary to permanent basis, to join a small, close-knit team, who work extremely hard to provide customer focused housing community safety for residents . Working 37 hours a week, Monday - Friday, the salary will be 29,540 . Candidates applying for this role will have good Microsoft IT skills, an eye for detail when it comes to data, and a naturally inquisitive nature. Duties: Receive and respond to enquiries from members of the public, referring to an appropriate officer Process incoming and outgoing post Provide administrative support to the team, ensuring tenancy records are updated Gather and review intelligence and evidence, including CCTV Carry out visits to residents' homes, undertaking door knocking excises, surveys, and community events offering advice and assistance in relation to community safety Assist in preparation of documentation for legal action, taking witness statements Provide a support role to victims of anti-social behaviour A range of additional tasks provided upon agency registration Benefits: 29,540 annum Pension Experience required: Able to use lifts, climb up to 15 floors of stairs, and not afraid of heights Knowledge or experience in housing, anti-social behaviour, community services are advantageous, however not essential Previous Administrative experience is beneficial Good Microsoft IT skills, organised, and strong attention to detail Excellent communication skills, any type of previous customer interaction is helpful Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.
Housing Community Safety Assistant required on a temporary to permanent basis, to join a small, close-knit team, who work extremely hard to provide customer focused housing community safety for residents . Working 37 hours a week, Monday - Friday, the salary will be 29,540 . Candidates applying for this role will have good Microsoft IT skills, an eye for detail when it comes to data, and a naturally inquisitive nature. Duties: Receive and respond to enquiries from members of the public, referring to an appropriate officer Process incoming and outgoing post Provide administrative support to the team, ensuring tenancy records are updated Gather and review intelligence and evidence, including CCTV Carry out visits to residents' homes, undertaking door knocking excises, surveys, and community events offering advice and assistance in relation to community safety Assist in preparation of documentation for legal action, taking witness statements Provide a support role to victims of anti-social behaviour A range of additional tasks provided upon agency registration Benefits: 29,540 annum Pension Experience required: Able to use lifts, climb up to 15 floors of stairs, and not afraid of heights Knowledge or experience in housing, anti-social behaviour, community services are advantageous, however not essential Previous Administrative experience is beneficial Good Microsoft IT skills, organised, and strong attention to detail Excellent communication skills, any type of previous customer interaction is helpful Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.
Aug 14, 2026
Seasonal
Housing Community Safety Assistant required on a temporary to permanent basis, to join a small, close-knit team, who work extremely hard to provide customer focused housing community safety for residents . Working 37 hours a week, Monday - Friday, the salary will be 29,540 . Candidates applying for this role will have good Microsoft IT skills, an eye for detail when it comes to data, and a naturally inquisitive nature. Duties: Receive and respond to enquiries from members of the public, referring to an appropriate officer Process incoming and outgoing post Provide administrative support to the team, ensuring tenancy records are updated Gather and review intelligence and evidence, including CCTV Carry out visits to residents' homes, undertaking door knocking excises, surveys, and community events offering advice and assistance in relation to community safety Assist in preparation of documentation for legal action, taking witness statements Provide a support role to victims of anti-social behaviour A range of additional tasks provided upon agency registration Benefits: 29,540 annum Pension Experience required: Able to use lifts, climb up to 15 floors of stairs, and not afraid of heights Knowledge or experience in housing, anti-social behaviour, community services are advantageous, however not essential Previous Administrative experience is beneficial Good Microsoft IT skills, organised, and strong attention to detail Excellent communication skills, any type of previous customer interaction is helpful Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks Please bear in mind that you may not hear from us straight away. Due to the high level of applications, we receive every day, we can only respond to applicants whose skills and qualifications are suitable for this position. If you would like to be considered for similar and future positions, or for a complete listing of all our current vacancies, please visit our website.
Compliance Officer - FMCG Day shifts (7:00am-3:00pm) or late shifts (3:00pm-11:00pm) are available for this role, with a shift allowance paid for the late shift pattern. Job Overview: We are seeking a diligent and organized Compliance Officer to ensure our manufacturing processes meet all relevant regulatory and quality standards. This role plays a key part in supporting external audits, ensuring product traceability throughout the supply chain, and maintaining accurate records for regulatory compliance across all stages of production- from raw material intake to finished goods dispatch. Key Responsibilities: Maintain and update compliance documentation and records in alignment with industry requirements/regulations (e.g., BRCGS, Customer Technical audits). Prepare for and support external audits (regulatory, customer, and certification bodies), including collating and presenting relevant data and records. Develop and oversee robust product traceability systems, ensuring seamless tracking from raw materials through production, packaging, warehousing, and dispatch. Work closely with procurement, production, QA, and logistics teams to maintain full compliance across operational functions. Conduct internal audits to verify compliance with internal procedures and external regulations. Identify and escalate non-compliance issues; work with stakeholders to investigate root causes and implement corrective actions. Ensure documentation procedures are followed correctly throughout the business. Contribute to the development and maintenance of the company's Quality Management System (QMS). Qualifications and Experience: Experience in a compliance, quality assurance, or regulatory role within FMCG or chemical manufacturing (preferably cleaning or personal care products). Experience in audit preparation and regulatory inspections. Understanding of product traceability principles and manufacturing documentation systems. Proficient with document management software, Excel, and ERP systems. Excellent communication, attention to detail, and organizational skills. Preferred: Experience with BRCGS or similar quality systems. Familiarity with sustainability reporting or packaging compliance Certifications in compliance or quality (e.g., Lead Auditor, GMP certification
Aug 13, 2026
Full time
Compliance Officer - FMCG Day shifts (7:00am-3:00pm) or late shifts (3:00pm-11:00pm) are available for this role, with a shift allowance paid for the late shift pattern. Job Overview: We are seeking a diligent and organized Compliance Officer to ensure our manufacturing processes meet all relevant regulatory and quality standards. This role plays a key part in supporting external audits, ensuring product traceability throughout the supply chain, and maintaining accurate records for regulatory compliance across all stages of production- from raw material intake to finished goods dispatch. Key Responsibilities: Maintain and update compliance documentation and records in alignment with industry requirements/regulations (e.g., BRCGS, Customer Technical audits). Prepare for and support external audits (regulatory, customer, and certification bodies), including collating and presenting relevant data and records. Develop and oversee robust product traceability systems, ensuring seamless tracking from raw materials through production, packaging, warehousing, and dispatch. Work closely with procurement, production, QA, and logistics teams to maintain full compliance across operational functions. Conduct internal audits to verify compliance with internal procedures and external regulations. Identify and escalate non-compliance issues; work with stakeholders to investigate root causes and implement corrective actions. Ensure documentation procedures are followed correctly throughout the business. Contribute to the development and maintenance of the company's Quality Management System (QMS). Qualifications and Experience: Experience in a compliance, quality assurance, or regulatory role within FMCG or chemical manufacturing (preferably cleaning or personal care products). Experience in audit preparation and regulatory inspections. Understanding of product traceability principles and manufacturing documentation systems. Proficient with document management software, Excel, and ERP systems. Excellent communication, attention to detail, and organizational skills. Preferred: Experience with BRCGS or similar quality systems. Familiarity with sustainability reporting or packaging compliance Certifications in compliance or quality (e.g., Lead Auditor, GMP certification
Mansfield District Council
Mansfield Woodhouse, Nottinghamshire
Mansfield District Council have an exciting opportunity for a Systems Development Officer to join the team based in Mansfield - Civic Centre. You will join us on a full time, permanent basis (37 hours per week) and in return, you will receive a competitive salary of £28,598 - £33,699 per annum (pay award pending). We re looking for a Systems Development Officer to join our Systems Administration Team. This is an exciting opportunity to play a key role in supporting and developing the systems that underpin the delivery of essential Revenues and Benefits services. As a Systems Development Officer, you will provide technical support for the maintenance, testing and day-to-day operation of a range of software applications used across Revenues and Benefits services. You will help ensure our systems run efficiently and accurately while supporting staff across the service. Working closely with the Systems Team Leader, service colleagues, software suppliers and third-party providers, you will contribute to the delivery of high-quality services across areas such as Council Tax, Housing Benefit and Council Tax Reduction and Business Rates (NNDR). The successful candidate will be technically capable and customer-focused, with strong ICT skills and experience of working with specialist software systems, including document management systems, ideally within a Revenues, Benefits or similar service environment. You'll be a confident problem-solver with excellent analytical abilities, capable of understanding and supporting information systems while managing competing priorities and meeting deadlines. You should be committed to delivering excellent customer service, and able to work effectively as part of a team. Mansfield District Council is an excellent place to work, offering a range of attractive benefits including hybrid/homeworking, generous annual leave entitlement and access to the Local Government Pension Scheme. For further information about the role, please refer to the job profile. Closing date: 30 August 2026 Interview dates: 14 September 2026 Why not click apply today? Don t miss out on this opportunity to develop your career as our Systems Development Officer. Canvassing of Members of the Council (directly or indirectly) for any appointment shall disqualify the candidate for that appointment. Applicants should disclose if they are related to a Member or Officer of the Authority. Mansfield District Council is an Equal Opportunities employer and welcomes applications from all sections of the Community.
Aug 13, 2026
Full time
Mansfield District Council have an exciting opportunity for a Systems Development Officer to join the team based in Mansfield - Civic Centre. You will join us on a full time, permanent basis (37 hours per week) and in return, you will receive a competitive salary of £28,598 - £33,699 per annum (pay award pending). We re looking for a Systems Development Officer to join our Systems Administration Team. This is an exciting opportunity to play a key role in supporting and developing the systems that underpin the delivery of essential Revenues and Benefits services. As a Systems Development Officer, you will provide technical support for the maintenance, testing and day-to-day operation of a range of software applications used across Revenues and Benefits services. You will help ensure our systems run efficiently and accurately while supporting staff across the service. Working closely with the Systems Team Leader, service colleagues, software suppliers and third-party providers, you will contribute to the delivery of high-quality services across areas such as Council Tax, Housing Benefit and Council Tax Reduction and Business Rates (NNDR). The successful candidate will be technically capable and customer-focused, with strong ICT skills and experience of working with specialist software systems, including document management systems, ideally within a Revenues, Benefits or similar service environment. You'll be a confident problem-solver with excellent analytical abilities, capable of understanding and supporting information systems while managing competing priorities and meeting deadlines. You should be committed to delivering excellent customer service, and able to work effectively as part of a team. Mansfield District Council is an excellent place to work, offering a range of attractive benefits including hybrid/homeworking, generous annual leave entitlement and access to the Local Government Pension Scheme. For further information about the role, please refer to the job profile. Closing date: 30 August 2026 Interview dates: 14 September 2026 Why not click apply today? Don t miss out on this opportunity to develop your career as our Systems Development Officer. Canvassing of Members of the Council (directly or indirectly) for any appointment shall disqualify the candidate for that appointment. Applicants should disclose if they are related to a Member or Officer of the Authority. Mansfield District Council is an Equal Opportunities employer and welcomes applications from all sections of the Community.
Fire Safety Contract Manager Location: Farringdon, London (hybrid working available) Salary: £68,000 - £71,000, dependent on experience. Contract: Permanent, Full Time Braxfield Recruitment is delighted to be working exclusively with a leading housing association to recruit a Fire Safety Contract Manager to join their Assets & Sustainability directorate. This is a pivotal role for someone with strong technical expertise in passive fire safety, contract management and people leadership, who wants to make a genuine difference to residents' safety and quality of life. The Role As Fire Safety Contract Manager, you'll take a lead role in delivering a rolling programme of Passive Fire Safety Works across residential and commercial buildings. Working closely with contractors, colleagues and stakeholders, you'll ensure works are delivered safely, compliantly, on budget and to a consistently high standard while supporting and developing a small team along the way. This is a varied, hands-on role that blends programme delivery, contract and budget management, quality assurance and resident engagement. Key Responsibilities Support the effective delivery of a rolling programme of Passive Fire Safety Works across residential and commercial stock Support the negotiation, appointment and management of fire safety contracts, ensuring value for money Manage, motivate and develop a small team, leading by example Lead contract management of Passive Fire Safety Works projects, reporting on progress, risks and performance Act as lead officer for relevant contracts, meeting contractors regularly to review performance Oversee building surveys, interpret Fire Risk Assessment findings, and translate these into specifications, schedules of work and tender documentation Ensure robust health & safety arrangements are in place across all works, including risk assessments, method statements and spot checks Implement quality assurance regimes, ensuring works are certified and accredited appropriately Maintain accurate compliance records and keep systems updated promptly Manage customer contacts and complaints through to resolution Support responses to enforcement bodies, including Fire & Rescue Services Maintain clear communication with residents throughout the lifecycle of works About You Proven experience managing complex passive fire safety programmes and budgets within residential and/or commercial buildings (e.g. fire doors, fire stopping, compartmentation) Background in building surveying, construction or asset management Strong working knowledge of fire and building safety legislation, including the Regulatory Reform (Fire Safety) Order 2005, Fire Safety Act 2021, Fire Safety (England) Regulations 2022, and Building Safety Act 2022 Experience preparing specifications, schedules of work and tender/pricing documentation from Fire Risk Assessment findings Experience managing specialist contractors and consultants Strong contract management, procurement and budget management skills Confident people manager with experience developing a team Excellent written and verbal communication skills Degree level qualification, or equivalent professional experience Desirable Membership of a relevant professional body (e.g. RICS, CIOB, CIH) H&S qualification such as IOSH or NEBOSH Management qualification This is a fantastic opportunity to join an organisation that puts residents at the heart of everything it does, offering genuine scope to influence and improve fire safety outcomes at scale. To apply, please submit your CV or contact Braxfield Recruitment for a confidential conversation about the role. Braxfield Recruitment is acting as a recruitment agency on behalf of our client for this vacancy.
Aug 13, 2026
Full time
Fire Safety Contract Manager Location: Farringdon, London (hybrid working available) Salary: £68,000 - £71,000, dependent on experience. Contract: Permanent, Full Time Braxfield Recruitment is delighted to be working exclusively with a leading housing association to recruit a Fire Safety Contract Manager to join their Assets & Sustainability directorate. This is a pivotal role for someone with strong technical expertise in passive fire safety, contract management and people leadership, who wants to make a genuine difference to residents' safety and quality of life. The Role As Fire Safety Contract Manager, you'll take a lead role in delivering a rolling programme of Passive Fire Safety Works across residential and commercial buildings. Working closely with contractors, colleagues and stakeholders, you'll ensure works are delivered safely, compliantly, on budget and to a consistently high standard while supporting and developing a small team along the way. This is a varied, hands-on role that blends programme delivery, contract and budget management, quality assurance and resident engagement. Key Responsibilities Support the effective delivery of a rolling programme of Passive Fire Safety Works across residential and commercial stock Support the negotiation, appointment and management of fire safety contracts, ensuring value for money Manage, motivate and develop a small team, leading by example Lead contract management of Passive Fire Safety Works projects, reporting on progress, risks and performance Act as lead officer for relevant contracts, meeting contractors regularly to review performance Oversee building surveys, interpret Fire Risk Assessment findings, and translate these into specifications, schedules of work and tender documentation Ensure robust health & safety arrangements are in place across all works, including risk assessments, method statements and spot checks Implement quality assurance regimes, ensuring works are certified and accredited appropriately Maintain accurate compliance records and keep systems updated promptly Manage customer contacts and complaints through to resolution Support responses to enforcement bodies, including Fire & Rescue Services Maintain clear communication with residents throughout the lifecycle of works About You Proven experience managing complex passive fire safety programmes and budgets within residential and/or commercial buildings (e.g. fire doors, fire stopping, compartmentation) Background in building surveying, construction or asset management Strong working knowledge of fire and building safety legislation, including the Regulatory Reform (Fire Safety) Order 2005, Fire Safety Act 2021, Fire Safety (England) Regulations 2022, and Building Safety Act 2022 Experience preparing specifications, schedules of work and tender/pricing documentation from Fire Risk Assessment findings Experience managing specialist contractors and consultants Strong contract management, procurement and budget management skills Confident people manager with experience developing a team Excellent written and verbal communication skills Degree level qualification, or equivalent professional experience Desirable Membership of a relevant professional body (e.g. RICS, CIOB, CIH) H&S qualification such as IOSH or NEBOSH Management qualification This is a fantastic opportunity to join an organisation that puts residents at the heart of everything it does, offering genuine scope to influence and improve fire safety outcomes at scale. To apply, please submit your CV or contact Braxfield Recruitment for a confidential conversation about the role. Braxfield Recruitment is acting as a recruitment agency on behalf of our client for this vacancy.
The Opportunity We're currently recruiting for an experienced Housing Officer to join a busy social housing provider on a 12-month contract. This is an excellent opportunity for a neighbourhood-focused housing professional who can hit the ground running and manage a varied patch with minimal supervision. Working largely remotely, you'll be responsible for delivering a high-quality neighbourhood and tenancy management service, ensuring residents receive excellent customer service while maintaining sustainable communities. Key Responsibilities Manage a designated neighbourhood patch. Deliver all aspects of tenancy management, including tenancy sign-ups, reviews and tenancy sustainment. Investigate and manage anti-social behaviour cases through to resolution. Undertake estate inspections and ensure neighbourhood standards are maintained. Deal with tenancy breaches and take appropriate enforcement action where required. Identify and support vulnerable residents, making referrals to relevant services. Work closely with internal teams and external agencies including local authorities and police. Respond to resident enquiries and complaints efficiently and professionally. Maintain accurate case records and ensure compliance with housing policies and procedures. About You To be considered, you must have: Proven experience working as a Housing Officer, Neighbourhood Officer, Tenancy Officer or similar within social housing. Experience managing ASB and tenancy-related cases. Strong knowledge of housing and tenancy management practices. Excellent communication and stakeholder management skills. The ability to manage a varied caseload independently. Experience working within a housing association, local authority or social housing provider. Availability to start at short notice or immediately. Interested? Apply today for immediate consideration.
Aug 13, 2026
Seasonal
The Opportunity We're currently recruiting for an experienced Housing Officer to join a busy social housing provider on a 12-month contract. This is an excellent opportunity for a neighbourhood-focused housing professional who can hit the ground running and manage a varied patch with minimal supervision. Working largely remotely, you'll be responsible for delivering a high-quality neighbourhood and tenancy management service, ensuring residents receive excellent customer service while maintaining sustainable communities. Key Responsibilities Manage a designated neighbourhood patch. Deliver all aspects of tenancy management, including tenancy sign-ups, reviews and tenancy sustainment. Investigate and manage anti-social behaviour cases through to resolution. Undertake estate inspections and ensure neighbourhood standards are maintained. Deal with tenancy breaches and take appropriate enforcement action where required. Identify and support vulnerable residents, making referrals to relevant services. Work closely with internal teams and external agencies including local authorities and police. Respond to resident enquiries and complaints efficiently and professionally. Maintain accurate case records and ensure compliance with housing policies and procedures. About You To be considered, you must have: Proven experience working as a Housing Officer, Neighbourhood Officer, Tenancy Officer or similar within social housing. Experience managing ASB and tenancy-related cases. Strong knowledge of housing and tenancy management practices. Excellent communication and stakeholder management skills. The ability to manage a varied caseload independently. Experience working within a housing association, local authority or social housing provider. Availability to start at short notice or immediately. Interested? Apply today for immediate consideration.
The post holder reports directly to the Head of Procurement . The role typically includes line management responsibility for one Senior Commercial Officer working on specific procurement projects. The post holder will also work within a matrix management structure, coordinating input from a range of stakeholders and support services, particularly Legal and Finance. About You You will be an experienced procurement professional with a proven ability to deliver complex procurement projects within a public sector, commissioning or commercial environment. You will possess excellent commercial judgement, strong stakeholder management skills and the ability to operate effectively across multiple projects simultaneously. Ideally, you will have previous experience delivering procurement activity within the Housing sector and be comfortable working in a fast-paced, politically sensitive and highly regulated environment. Essential Requirements Experience Significant experience working within procurement, commissioning, finance or commercial environments. Proven experience delivering complex procurement exercises, ideally including negotiated procedures or similar procurement routes. Experience working within the Housing category. Experience developing specifications, statements of requirements and contractual documentation. Strong understanding of end-to-end procurement processes and relevant procurement regulations. Experience building and maintaining effective relationships with senior stakeholders and external organisations. Experience working within structured or project-based environments. Ability to manage multiple procurement projects simultaneously. Experience producing high-quality reports, briefings and recommendations. Strong financial literacy and numeracy skills with experience using analysis to support commercial decision-making. Experience within construction or a related sector would be advantageous. Skills and Behaviours Strong procurement and project delivery skills. Experience working to demanding deadlines and managing competing priorities. Excellent commercial awareness and business acumen. Outstanding verbal and written communication skills. Strong report writing and presentation abilities. Advanced Microsoft Office skills, particularly Word, Excel and PowerPoint. Ability to influence, negotiate and challenge constructively. Strong relationship-building capabilities across all levels of an organisation. Customer-focused approach with the ability to build trust and credibility. Emotional resilience and sound judgement. Flexible, innovative and self-motivated approach to work. Qualifications Degree-qualified or equivalent relevant professional experience. CIPS Level 5 or Level 6 qualification, working towards such a qualification, or equivalent procurement expertise. Evidence of continuous professional development. If you are interested in this role please send your updated CV in the first instance.
Aug 13, 2026
Seasonal
The post holder reports directly to the Head of Procurement . The role typically includes line management responsibility for one Senior Commercial Officer working on specific procurement projects. The post holder will also work within a matrix management structure, coordinating input from a range of stakeholders and support services, particularly Legal and Finance. About You You will be an experienced procurement professional with a proven ability to deliver complex procurement projects within a public sector, commissioning or commercial environment. You will possess excellent commercial judgement, strong stakeholder management skills and the ability to operate effectively across multiple projects simultaneously. Ideally, you will have previous experience delivering procurement activity within the Housing sector and be comfortable working in a fast-paced, politically sensitive and highly regulated environment. Essential Requirements Experience Significant experience working within procurement, commissioning, finance or commercial environments. Proven experience delivering complex procurement exercises, ideally including negotiated procedures or similar procurement routes. Experience working within the Housing category. Experience developing specifications, statements of requirements and contractual documentation. Strong understanding of end-to-end procurement processes and relevant procurement regulations. Experience building and maintaining effective relationships with senior stakeholders and external organisations. Experience working within structured or project-based environments. Ability to manage multiple procurement projects simultaneously. Experience producing high-quality reports, briefings and recommendations. Strong financial literacy and numeracy skills with experience using analysis to support commercial decision-making. Experience within construction or a related sector would be advantageous. Skills and Behaviours Strong procurement and project delivery skills. Experience working to demanding deadlines and managing competing priorities. Excellent commercial awareness and business acumen. Outstanding verbal and written communication skills. Strong report writing and presentation abilities. Advanced Microsoft Office skills, particularly Word, Excel and PowerPoint. Ability to influence, negotiate and challenge constructively. Strong relationship-building capabilities across all levels of an organisation. Customer-focused approach with the ability to build trust and credibility. Emotional resilience and sound judgement. Flexible, innovative and self-motivated approach to work. Qualifications Degree-qualified or equivalent relevant professional experience. CIPS Level 5 or Level 6 qualification, working towards such a qualification, or equivalent procurement expertise. Evidence of continuous professional development. If you are interested in this role please send your updated CV in the first instance.
We are currently looking for an experienced Parking Operations Officer to join a successful team for a housing association based in East London. on a temporary basis for 2 months ongoing at the rate of 23.75 umbrella an hour. This role is 4 days on site This is an excellent opportunity for someone with hands-on parking experience who is confident managing day-to-day parking operations, dealing with customers and site users, administration and ensuring parking procedures and regulations are followed. About the role Working on site, you will play an important role in the smooth running of the parking operation. You will be responsible for a combination of parking administration, operational support, customer service and enforcement activity. The successful candidate will ideally have previous direct experience within parking , whether in parking enforcement, parking operations, facilities, transport or a similar environment. Key responsibilities Manage day-to-day on-site parking operations. Monitor parking areas and ensure parking regulations and procedures are followed. Deal professionally with customers, visitors and site users, resolving parking-related queries and issues. Support parking enforcement and compliance activity where required. Manage permits, parking records, notices and associated administration. Maintain accurate records and ensure information is kept up to date. Liaise with internal teams, contractors and relevant stakeholders. Identify and report parking issues, operational problems or breaches of procedure. Provide a professional and visible on-site presence. Follow all relevant parking policies, procedures and operational requirements. Support the wider team with the smooth and efficient running of the parking service. About you We are particularly interested in candidates who have: Previous hands-on parking experience - this is highly desirable. Experience in parking enforcement, parking operations, transport, facilities or a similar environment. Strong customer service and communication skills. The confidence to deal with challenging situations professionally. Good administrative and organisational skills. Excellent attention to detail. The ability to work independently and make sound decisions on site. Good IT skills and confidence using systems to record and manage information. A professional and approachable manner. Please send across your updated CV if your skills match the above Eden Brown is acting as an Employment Business in relation to this vacancy.
Aug 13, 2026
Seasonal
We are currently looking for an experienced Parking Operations Officer to join a successful team for a housing association based in East London. on a temporary basis for 2 months ongoing at the rate of 23.75 umbrella an hour. This role is 4 days on site This is an excellent opportunity for someone with hands-on parking experience who is confident managing day-to-day parking operations, dealing with customers and site users, administration and ensuring parking procedures and regulations are followed. About the role Working on site, you will play an important role in the smooth running of the parking operation. You will be responsible for a combination of parking administration, operational support, customer service and enforcement activity. The successful candidate will ideally have previous direct experience within parking , whether in parking enforcement, parking operations, facilities, transport or a similar environment. Key responsibilities Manage day-to-day on-site parking operations. Monitor parking areas and ensure parking regulations and procedures are followed. Deal professionally with customers, visitors and site users, resolving parking-related queries and issues. Support parking enforcement and compliance activity where required. Manage permits, parking records, notices and associated administration. Maintain accurate records and ensure information is kept up to date. Liaise with internal teams, contractors and relevant stakeholders. Identify and report parking issues, operational problems or breaches of procedure. Provide a professional and visible on-site presence. Follow all relevant parking policies, procedures and operational requirements. Support the wider team with the smooth and efficient running of the parking service. About you We are particularly interested in candidates who have: Previous hands-on parking experience - this is highly desirable. Experience in parking enforcement, parking operations, transport, facilities or a similar environment. Strong customer service and communication skills. The confidence to deal with challenging situations professionally. Good administrative and organisational skills. Excellent attention to detail. The ability to work independently and make sound decisions on site. Good IT skills and confidence using systems to record and manage information. A professional and approachable manner. Please send across your updated CV if your skills match the above Eden Brown is acting as an Employment Business in relation to this vacancy.
Customer Service Officer - 6-month fixed term contract Watford Salary: £30,386 (pro rata) 6 Month Fixed Term Contract, 37 hours per week (office-based) The Vacancy Introduction to the role We work with our customers and communities to change lives, and we're looking for a highly motivated Customer Service Officer to join our Customer Service Team and help us deliver an exceptional experience to our customers. As a Customer Services Officer, you will act as the "voice and face" of Chime Housing and be instrumental in enhancing the customer experience by exceeding customer needs whilst supporting the team to achieve Key Performance Indicators (KPIs) within a call center. Role purpose We put the customer at the heart of everything that we do and take a proactive approach for each customer contact through multi-channel communication. As part of our Customer Service team, you will use your communication skills to help us deliver high-quality customer services. The right candidate will be highly customer-focused and committed to delivering quality services to our residents and work effectively and proactively with colleagues to give our customers an exceptional customer experience. What's the role? Key Accountabilities: Be the first point of contact for the organisation's customers, assisting with a range of enquiries and liaising with other staff members as required. Assess and resolve enquiries, requests and complaints by telephone, email, online or face to face as reasonably possible. Effective administration of the repairs process to include call handling, email responses, diagnosing faults, raising jobs, allocating and issuing jobs, managing work in progress, updating, and completing works on the system in a timely and effective manner. Focus on creating a first-time resolution for the customer ensuring queries are dealt with where possible at first point of contact, taking ownership to resolve queries effectively. Apply sound judgement to resolve customer queries in relation to repairs and maintenance. Doing so in a timely manner as well as managing such queries sensitively and effectively through to satisfactory resolution. Provide accurate repairs advice to customers. Demonstrating empathy, professionalism and the ability to manage conflict, achieving a balance between requirements of customers and internal stakeholders. Acting as a key point of contact for customer enquiries and signposting customer queries appropriately. Ensuring that all customer enquiries and requests are dealt with in a prompt, courteous manner that demonstrates excellent customer service in all communications with customers. Provide a comprehensive information service to all customers, advising on services, policies, procedures of the organisation to either inform or resolve the needs of the customer. To use sound judgement and take decisions within the established procedures/policies for each service request including logging, processing and progress chasing enquiries or repairs requests whilst adhering to the procedures, policies, service standards and key performance targets to maximise customer satisfaction. What are we looking for? Essential: At least 2 years' experience in Customer Service / Reception Qualifications in Customer Service / Customer Care You will need to maintain a satisfactory basic level DBS check What can we offer you? 28 days' annual leave (pro rata) Employer pension contribution of up to 11% Development opportunities Comprehensive employee rewards scheme How we work We embrace agile working - blending time in our communities, shared spaces, and remote working. With digital technology at the heart of our approach, we empower teams and individuals to work flexibly. How to apply If this sounds like your next role, click 'apply now', tell us why you've got what it takes, and attach a copy of your current CV. Closing date: 23rd August 2026 Interviews: To be confirmed (Please note we reserve the right to close the vacancy early if we receive a large response.)
Aug 13, 2026
Contractor
Customer Service Officer - 6-month fixed term contract Watford Salary: £30,386 (pro rata) 6 Month Fixed Term Contract, 37 hours per week (office-based) The Vacancy Introduction to the role We work with our customers and communities to change lives, and we're looking for a highly motivated Customer Service Officer to join our Customer Service Team and help us deliver an exceptional experience to our customers. As a Customer Services Officer, you will act as the "voice and face" of Chime Housing and be instrumental in enhancing the customer experience by exceeding customer needs whilst supporting the team to achieve Key Performance Indicators (KPIs) within a call center. Role purpose We put the customer at the heart of everything that we do and take a proactive approach for each customer contact through multi-channel communication. As part of our Customer Service team, you will use your communication skills to help us deliver high-quality customer services. The right candidate will be highly customer-focused and committed to delivering quality services to our residents and work effectively and proactively with colleagues to give our customers an exceptional customer experience. What's the role? Key Accountabilities: Be the first point of contact for the organisation's customers, assisting with a range of enquiries and liaising with other staff members as required. Assess and resolve enquiries, requests and complaints by telephone, email, online or face to face as reasonably possible. Effective administration of the repairs process to include call handling, email responses, diagnosing faults, raising jobs, allocating and issuing jobs, managing work in progress, updating, and completing works on the system in a timely and effective manner. Focus on creating a first-time resolution for the customer ensuring queries are dealt with where possible at first point of contact, taking ownership to resolve queries effectively. Apply sound judgement to resolve customer queries in relation to repairs and maintenance. Doing so in a timely manner as well as managing such queries sensitively and effectively through to satisfactory resolution. Provide accurate repairs advice to customers. Demonstrating empathy, professionalism and the ability to manage conflict, achieving a balance between requirements of customers and internal stakeholders. Acting as a key point of contact for customer enquiries and signposting customer queries appropriately. Ensuring that all customer enquiries and requests are dealt with in a prompt, courteous manner that demonstrates excellent customer service in all communications with customers. Provide a comprehensive information service to all customers, advising on services, policies, procedures of the organisation to either inform or resolve the needs of the customer. To use sound judgement and take decisions within the established procedures/policies for each service request including logging, processing and progress chasing enquiries or repairs requests whilst adhering to the procedures, policies, service standards and key performance targets to maximise customer satisfaction. What are we looking for? Essential: At least 2 years' experience in Customer Service / Reception Qualifications in Customer Service / Customer Care You will need to maintain a satisfactory basic level DBS check What can we offer you? 28 days' annual leave (pro rata) Employer pension contribution of up to 11% Development opportunities Comprehensive employee rewards scheme How we work We embrace agile working - blending time in our communities, shared spaces, and remote working. With digital technology at the heart of our approach, we empower teams and individuals to work flexibly. How to apply If this sounds like your next role, click 'apply now', tell us why you've got what it takes, and attach a copy of your current CV. Closing date: 23rd August 2026 Interviews: To be confirmed (Please note we reserve the right to close the vacancy early if we receive a large response.)
Our client, a well-established provider of housing and community services, is looking for a Director of IT & Data to join their Senior Leadership Team. This is a senior, board-facing role, reporting to the Chief Finance Officer, leading a function of between 33-35 (2 direct reports) with budget responsibility of over 2.0m. The role Set and deliver the technology, data and performance strategy across the organisation Own cyber security strategy, with regular audits and testing Set the architecture roadmap and lead change/release management across IT services Lead supplier relationships and negotiations for hardware and software Ensure compliance with IT and data protection legislation Deliver a company-wide data strategy, covering governance and data quality Lead the Business Intelligence function and support adoption of the UK Housing Data Standard Develop a performance management framework, including KPI tracking Build a business intelligence and analysis framework to support strategy and forecasting Drive continuous improvement methodology (e.g. Lean, Six Sigma) to improve productivity and cut costs Coach and develop your team, building a culture of accountability and trust Present to the Board and relevant committees on performance and major projects What you'll need Experience leading high-performing teams and managing IT, Data and Performance functions Previous Director-level experience in a similar role Degree level education, or equivalent experience Experience with Power BI and related reporting technology ITIL or CoBIT certification (or equivalent) PRINCE2 certification (or equivalent) Strong analytical and communication skills, with confidence influencing senior stakeholders If this sounds like the right next step for you, apply today or get in touch with our client's team to find out more. James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to 100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.
Aug 13, 2026
Full time
Our client, a well-established provider of housing and community services, is looking for a Director of IT & Data to join their Senior Leadership Team. This is a senior, board-facing role, reporting to the Chief Finance Officer, leading a function of between 33-35 (2 direct reports) with budget responsibility of over 2.0m. The role Set and deliver the technology, data and performance strategy across the organisation Own cyber security strategy, with regular audits and testing Set the architecture roadmap and lead change/release management across IT services Lead supplier relationships and negotiations for hardware and software Ensure compliance with IT and data protection legislation Deliver a company-wide data strategy, covering governance and data quality Lead the Business Intelligence function and support adoption of the UK Housing Data Standard Develop a performance management framework, including KPI tracking Build a business intelligence and analysis framework to support strategy and forecasting Drive continuous improvement methodology (e.g. Lean, Six Sigma) to improve productivity and cut costs Coach and develop your team, building a culture of accountability and trust Present to the Board and relevant committees on performance and major projects What you'll need Experience leading high-performing teams and managing IT, Data and Performance functions Previous Director-level experience in a similar role Degree level education, or equivalent experience Experience with Power BI and related reporting technology ITIL or CoBIT certification (or equivalent) PRINCE2 certification (or equivalent) Strong analytical and communication skills, with confidence influencing senior stakeholders If this sounds like the right next step for you, apply today or get in touch with our client's team to find out more. James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion. Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to 100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.
Chief Executive Salary: £80,000 per annum Location: Birmingham Hybrid working: On average 3 days in the office/on site in either Head office, on site at Homes or out visiting different sites (Birmingham based), 2 working from home days BCOP BCOP is a charity with a proud history dating back to 1946. Today, its 270 colleagues support older people across Birmingham through its nursing homes, supported housing and independent living schemes. The organisation is proud to create places where people feel safe, respected and cared for. They treat every person as an individual and believe that the little things matter. Over time, their relationships with residents, families and colleagues create a genuine sense of community, warmth and homeliness. BCP s three nursing homes Anita Stone Court, Neville Williams House and Robert Harvey House have all achieved a GOOD rating from the Care Quality Commission (CQC) . The opportunity Reporting to the Board of Trustees, the Chief Executive Officer will provide overall leadership and strategic direction for BCOP, ensuring that their vision, mission and strategy are delivered effectively. This is a pivotal leadership role. You will lead the organisation through change and development, maximise their impact for older people across Birmingham and the wider West Midlands, maintain financial and organisational sustainability, and build a culture where people feel valued, supported and motivated to give their best. As the CEO, you will be both an inspiring internal leader and a confident external ambassador for BCOP. You will build strong relationships with residents, families, staff, Trustees, commissioners, regulators, strategic partners and the wider community. You will lead a senior executive team and have responsibility for all employees across the charity, excluding Trustees. Role Provide clear, effective and inspirational leadership, ensuring BCOP s vision and strategic direction are understood and embedded throughout the organisation. Lead the development and delivery of BCOP s strategic and operational plans. Ensure excellence in the quality, safety and effectiveness of the services we provide. Shape and strengthen an organisational culture where people are committed to BCOP s aims, motivated to succeed and focused on our long-term future. Lead and manage organisational change effectively, ensuring that staff are engaged and supported throughout periods of development and transformation. Mentor and develop colleagues, particularly those in senior leadership positions, helping them to fulfil their potential. Ensure robust financial management, working closely with the Head of Finance to develop realistic budgets, effective controls and clear financial reporting for the Board. Ensure BCOP operates within agreed budgets and makes the best possible use of its resources. Ensure the charity complies with governance policies, procedures and statutory requirements established by the Board. Develop and maintain effective relationships with key stakeholders, including commissioners, regulators, statutory bodies, voluntary sector partners and other strategic organisations. Provide the Board of Trustees with timely information, objective advice and appropriate support to enable it to fulfil its responsibilities. Act as the public face and ambassador of BCOP, representing the charity with credibility, warmth and professionalism. Carry out other duties relevant to the role as determined by the Board. Requirements At least five years senior management experience. A proven track record of successful change management. A relevant qualification and/or evidence of leadership and management development. Experience of preparing, implementing, monitoring and evaluating business or development plans at a senior level. Experience working within a regulated sector, such as registered care or social housing. A basic understanding of the reporting and filing requirements of the Charity Commission, Companies House and the Regulator of Social Housing. Strong financial and resource management skills, including the ability to develop and manage budgets. Excellent communication skills and the ability to motivate and engage a broad range of people. Strong problem-solving and troubleshooting skills. The ability to build effective teams and develop people to achieve their potential. Confidence in using relevant IT applications independently. Experience of resolving disputes and handling complex complaints and grievances. Experience of external inspection and audit requirements (desirable). Previous senior management experience within a charity or not-for-profit organisation (desirable). Experience within registered care and working with CQC (desirable). Experience within social housing (desirable). What BCP offer Flexible working and flexitime. Hybrid working, with an average of three days working from the office, BCOP homes or other Birmingham sites and two days from home. On-site parking. 24 days annual leave plus bank holidays, pro rata. An additional five days annual leave after five years service. Eligibility for a Blue Light Card, providing access to a range of discounts and offers. DBS paid for by BCOP. Defined Contribution pension scheme. BSHF health insurance. Panoramic Associates are looking for an accomplished senior leader who combines strategic vision with a genuine commitment to improving the lives of older people. Please click apply or contact Rebecca Martin at Panoramic Associates for more details.
Aug 13, 2026
Full time
Chief Executive Salary: £80,000 per annum Location: Birmingham Hybrid working: On average 3 days in the office/on site in either Head office, on site at Homes or out visiting different sites (Birmingham based), 2 working from home days BCOP BCOP is a charity with a proud history dating back to 1946. Today, its 270 colleagues support older people across Birmingham through its nursing homes, supported housing and independent living schemes. The organisation is proud to create places where people feel safe, respected and cared for. They treat every person as an individual and believe that the little things matter. Over time, their relationships with residents, families and colleagues create a genuine sense of community, warmth and homeliness. BCP s three nursing homes Anita Stone Court, Neville Williams House and Robert Harvey House have all achieved a GOOD rating from the Care Quality Commission (CQC) . The opportunity Reporting to the Board of Trustees, the Chief Executive Officer will provide overall leadership and strategic direction for BCOP, ensuring that their vision, mission and strategy are delivered effectively. This is a pivotal leadership role. You will lead the organisation through change and development, maximise their impact for older people across Birmingham and the wider West Midlands, maintain financial and organisational sustainability, and build a culture where people feel valued, supported and motivated to give their best. As the CEO, you will be both an inspiring internal leader and a confident external ambassador for BCOP. You will build strong relationships with residents, families, staff, Trustees, commissioners, regulators, strategic partners and the wider community. You will lead a senior executive team and have responsibility for all employees across the charity, excluding Trustees. Role Provide clear, effective and inspirational leadership, ensuring BCOP s vision and strategic direction are understood and embedded throughout the organisation. Lead the development and delivery of BCOP s strategic and operational plans. Ensure excellence in the quality, safety and effectiveness of the services we provide. Shape and strengthen an organisational culture where people are committed to BCOP s aims, motivated to succeed and focused on our long-term future. Lead and manage organisational change effectively, ensuring that staff are engaged and supported throughout periods of development and transformation. Mentor and develop colleagues, particularly those in senior leadership positions, helping them to fulfil their potential. Ensure robust financial management, working closely with the Head of Finance to develop realistic budgets, effective controls and clear financial reporting for the Board. Ensure BCOP operates within agreed budgets and makes the best possible use of its resources. Ensure the charity complies with governance policies, procedures and statutory requirements established by the Board. Develop and maintain effective relationships with key stakeholders, including commissioners, regulators, statutory bodies, voluntary sector partners and other strategic organisations. Provide the Board of Trustees with timely information, objective advice and appropriate support to enable it to fulfil its responsibilities. Act as the public face and ambassador of BCOP, representing the charity with credibility, warmth and professionalism. Carry out other duties relevant to the role as determined by the Board. Requirements At least five years senior management experience. A proven track record of successful change management. A relevant qualification and/or evidence of leadership and management development. Experience of preparing, implementing, monitoring and evaluating business or development plans at a senior level. Experience working within a regulated sector, such as registered care or social housing. A basic understanding of the reporting and filing requirements of the Charity Commission, Companies House and the Regulator of Social Housing. Strong financial and resource management skills, including the ability to develop and manage budgets. Excellent communication skills and the ability to motivate and engage a broad range of people. Strong problem-solving and troubleshooting skills. The ability to build effective teams and develop people to achieve their potential. Confidence in using relevant IT applications independently. Experience of resolving disputes and handling complex complaints and grievances. Experience of external inspection and audit requirements (desirable). Previous senior management experience within a charity or not-for-profit organisation (desirable). Experience within registered care and working with CQC (desirable). Experience within social housing (desirable). What BCP offer Flexible working and flexitime. Hybrid working, with an average of three days working from the office, BCOP homes or other Birmingham sites and two days from home. On-site parking. 24 days annual leave plus bank holidays, pro rata. An additional five days annual leave after five years service. Eligibility for a Blue Light Card, providing access to a range of discounts and offers. DBS paid for by BCOP. Defined Contribution pension scheme. BSHF health insurance. Panoramic Associates are looking for an accomplished senior leader who combines strategic vision with a genuine commitment to improving the lives of older people. Please click apply or contact Rebecca Martin at Panoramic Associates for more details.
Housing Officer - Temporary Opportunity Plymouth & South Hams £20.75 per hour 37 hours per week, Monday-Friday Temporary Contract - 2 Months (Potential to be Extended) Are you an experienced Housing Officer looking for your next contract? We're recruiting for a customer-focused professional to manage a patch across Plymouth and South Hams , delivering excellent neighbourhood and tenancy management services. Key Responsibilities: ️ Manage a portfolio of tenancies and be the main point of contact for residents ️ Carry out tenancy sign-ups, viewings and tenancy management visits ️ Manage tenancy breaches and support safeguarding cases ️ Monitor estate standards and contractor performance ️ Work with residents and partner agencies to build safe, sustainable communities ️ Deliver excellent customer service and resolve tenancy-related enquiries What We're Looking For: Previous experience in social housing, tenancy or neighbourhood management Strong customer service and case management skills Excellent communication and organisational abilities Ability to manage a busy and varied workload CIH Level 4 qualification (or willingness to work towards) Full UK Driving Licence and access to your own vehicle This is a fantastic opportunity to join a busy housing team where you'll make a real difference to local communities, with the potential for the contract to be extended. Apply today with your CV or call Carol on for more information.
Aug 13, 2026
Full time
Housing Officer - Temporary Opportunity Plymouth & South Hams £20.75 per hour 37 hours per week, Monday-Friday Temporary Contract - 2 Months (Potential to be Extended) Are you an experienced Housing Officer looking for your next contract? We're recruiting for a customer-focused professional to manage a patch across Plymouth and South Hams , delivering excellent neighbourhood and tenancy management services. Key Responsibilities: ️ Manage a portfolio of tenancies and be the main point of contact for residents ️ Carry out tenancy sign-ups, viewings and tenancy management visits ️ Manage tenancy breaches and support safeguarding cases ️ Monitor estate standards and contractor performance ️ Work with residents and partner agencies to build safe, sustainable communities ️ Deliver excellent customer service and resolve tenancy-related enquiries What We're Looking For: Previous experience in social housing, tenancy or neighbourhood management Strong customer service and case management skills Excellent communication and organisational abilities Ability to manage a busy and varied workload CIH Level 4 qualification (or willingness to work towards) Full UK Driving Licence and access to your own vehicle This is a fantastic opportunity to join a busy housing team where you'll make a real difference to local communities, with the potential for the contract to be extended. Apply today with your CV or call Carol on for more information.
Job Title: Housing Officer Contract Type: Permanent Salary: £35,370.88 per annum (£38,923.44 is achieved after 12 months successful performance in the role) Per Annum Working Hours: 35 hours per week, full time Working Pattern: Monday to Friday, Hybrid Location: Liverpool City Reg Hub, Walton If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Housing Officer You will maximise the economic viability, social sustainability and self-sufficiency of the tenancies in their patch through targeted support, services and action, establishing and maintaining strong relationships with customers, acting as an 'Account Manager', advocating for the customer to ensure that other teams are providing services to the expected level. Delivered through flexible, self-led and resourceful processes that enables the front-line worker to put customer first.The interview for this role will be in person on Monday 24th August. About you We are looking for someone with • Proven track record of delivering a high quality customer service function, preferably in the housing sector. • Effective stakeholder management, both internally and external to the organisation. • Customer focused with excellent communication skills, both verbal and written, with the ability to work at all levels within the business. • Excellent attention to detail with the ability to work under pressure, deliver to strict deadlines and manage conflicting priorities. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you'll enjoy: • Competitive pay & generous pension • 28 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered.
Aug 13, 2026
Full time
Job Title: Housing Officer Contract Type: Permanent Salary: £35,370.88 per annum (£38,923.44 is achieved after 12 months successful performance in the role) Per Annum Working Hours: 35 hours per week, full time Working Pattern: Monday to Friday, Hybrid Location: Liverpool City Reg Hub, Walton If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Housing Officer You will maximise the economic viability, social sustainability and self-sufficiency of the tenancies in their patch through targeted support, services and action, establishing and maintaining strong relationships with customers, acting as an 'Account Manager', advocating for the customer to ensure that other teams are providing services to the expected level. Delivered through flexible, self-led and resourceful processes that enables the front-line worker to put customer first.The interview for this role will be in person on Monday 24th August. About you We are looking for someone with • Proven track record of delivering a high quality customer service function, preferably in the housing sector. • Effective stakeholder management, both internally and external to the organisation. • Customer focused with excellent communication skills, both verbal and written, with the ability to work at all levels within the business. • Excellent attention to detail with the ability to work under pressure, deliver to strict deadlines and manage conflicting priorities. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you'll enjoy: • Competitive pay & generous pension • 28 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered.
This permanent role has salary range of 63,823 to 70,099 per annum, based on a 36 hour working week. We have a great opportunity to join our Highways and Planning legal team as a Q ualified Senior Solicitor or Lawyer . We are looking for a flexible and motivated colleague to join this friendly team. Our work is interesting and varied and we work for informed and appreciative client teams. The Council adopts a hybrid working policy with flexible working arrangements which includes access to our offices in Reigate and Weybridge combined with remote or home working. We come together in person for 2 days per week on average (40% of the working week). The team are very approachable with regular catch ups when working remotely. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Team The team sits alongside other teams in the County's Legal Services, supporting the work of the County as Highway Authority and Minerals and Waste Planning Authority. The teams lawyers draft highways and planning agreements, providing advice on planning and highways enforcement, DCO work, appeals, and related litigation. We assist with reports to Committee and Cabinet and provide training for client teams. Our support of officers on enforcement directly benefits residents ensuring that obstruction, encroachment and planning breaches are addressed effectively. About the Role As a Senior Lawyer within the Highways and Planning legal team, you will conduct a number of highways and planning agreements, countryside and highways enforcement and mineral planning advice, working in a committed and positive way, sometimes to tight deadlines. Other work includes advising on general highways and planning issues, local government matters and have conduct of any related appeals / litigation. We work collaboratively with fellow lawyers in our District and Borough legal teams. The person appointed to this post will have conduct of a number of highways and planning agreements, advise clients on highways and countryside laws regulations and enforcement options some high profile, securing significant benefits for Surrey residents. You will advise on general highways and planning issues, planning enforcement, local government law, Commons, Village Greens, Public Rights of Way, drainage and flooding, and have conduct of any related litigation. You will advise Members, particularly Members of the County's Planning and Regulatory Committee. You will deputise for the Principal Lawyer as required. The work is fast-paced and key to the delivery of the Council's strategic goals. As a Senior Lawyer, you will have good experience in the relevant areas of law and the following skills and abilities: Negotiating highways and planning agreements; Providing solutions focussed advice on a range of planning and highways matters Drafting briefs to Counsel; Drafting and servicing highways notices and TROs and advising on DMMOs; Involvement in s78 TCPA 1990 appeals and drafting of related s106 agreements; Supervision of paralegal and solicitor roles; Managing competing priorities to achieve client deadlines; Exemplary client care. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: You are a Solicitor, Barrister or Fellow of CILEX, eligible to practise in England and Wales with a current practicing certificate issued by the relevant regulatory authority; Demonstrate recent legal experience in the relevant areas of highways and planning law; Experience of working with clients at all levels and ability to give clear, accurate and practical advice; Effective team working; Ability to negotiate a range of highways and planning legal agreements and be able to provide practical clear advice on a range of highways and planning matters; Ability to take on urgent, and sometimes unfamiliar, matters at short notice; Ability to manage competing priorities to achieve client deadlines. This post has been designated as a politically restricted post in accordance with the Local Government and Housing Act 1989. This advert closes at 23:59 on 9th September 2026 with interviews planned to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Aug 13, 2026
Full time
This permanent role has salary range of 63,823 to 70,099 per annum, based on a 36 hour working week. We have a great opportunity to join our Highways and Planning legal team as a Q ualified Senior Solicitor or Lawyer . We are looking for a flexible and motivated colleague to join this friendly team. Our work is interesting and varied and we work for informed and appreciative client teams. The Council adopts a hybrid working policy with flexible working arrangements which includes access to our offices in Reigate and Weybridge combined with remote or home working. We come together in person for 2 days per week on average (40% of the working week). The team are very approachable with regular catch ups when working remotely. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Team The team sits alongside other teams in the County's Legal Services, supporting the work of the County as Highway Authority and Minerals and Waste Planning Authority. The teams lawyers draft highways and planning agreements, providing advice on planning and highways enforcement, DCO work, appeals, and related litigation. We assist with reports to Committee and Cabinet and provide training for client teams. Our support of officers on enforcement directly benefits residents ensuring that obstruction, encroachment and planning breaches are addressed effectively. About the Role As a Senior Lawyer within the Highways and Planning legal team, you will conduct a number of highways and planning agreements, countryside and highways enforcement and mineral planning advice, working in a committed and positive way, sometimes to tight deadlines. Other work includes advising on general highways and planning issues, local government matters and have conduct of any related appeals / litigation. We work collaboratively with fellow lawyers in our District and Borough legal teams. The person appointed to this post will have conduct of a number of highways and planning agreements, advise clients on highways and countryside laws regulations and enforcement options some high profile, securing significant benefits for Surrey residents. You will advise on general highways and planning issues, planning enforcement, local government law, Commons, Village Greens, Public Rights of Way, drainage and flooding, and have conduct of any related litigation. You will advise Members, particularly Members of the County's Planning and Regulatory Committee. You will deputise for the Principal Lawyer as required. The work is fast-paced and key to the delivery of the Council's strategic goals. As a Senior Lawyer, you will have good experience in the relevant areas of law and the following skills and abilities: Negotiating highways and planning agreements; Providing solutions focussed advice on a range of planning and highways matters Drafting briefs to Counsel; Drafting and servicing highways notices and TROs and advising on DMMOs; Involvement in s78 TCPA 1990 appeals and drafting of related s106 agreements; Supervision of paralegal and solicitor roles; Managing competing priorities to achieve client deadlines; Exemplary client care. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: You are a Solicitor, Barrister or Fellow of CILEX, eligible to practise in England and Wales with a current practicing certificate issued by the relevant regulatory authority; Demonstrate recent legal experience in the relevant areas of highways and planning law; Experience of working with clients at all levels and ability to give clear, accurate and practical advice; Effective team working; Ability to negotiate a range of highways and planning legal agreements and be able to provide practical clear advice on a range of highways and planning matters; Ability to take on urgent, and sometimes unfamiliar, matters at short notice; Ability to manage competing priorities to achieve client deadlines. This post has been designated as a politically restricted post in accordance with the Local Government and Housing Act 1989. This advert closes at 23:59 on 9th September 2026 with interviews planned to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
