48 jobs found

Job Title: Account Manager - FCA Regulated Financial Services Location : Watford, Hertfordshire Salary: £26,500 Guaranteed Base Salary + OTE £35K - £38K Performance-Based Commission, Fast-Track Progression into Senior Account Manager (Retention) with up to base and commission combine £60K-£65K+ Job type: Full time, Permanent Training start date: 24th August 2026 The Opportunity Most companies talk about progression. At Fortrade, your numbers do the talking. We are a global CFD and Forex trading provider, authorised and regulated by the Financial Conduct Authority (FCA Reference: 609970), established in 2013. Our Watford team works exclusively with UK-based FCA clients in a non-advisory, execution-only environment. We are growing and we are looking for people who want to grow with us - not just fill a seat. What You Will Do You will join our conversion team, speaking daily with clients who have already shown interest in our platform. Your job is simple in theory and demanding in practice: Build genuine relationships with clients over the phone and by email Provide clear, fair information on our products, platform and educational services Support clients through to creating and activating their live account No cold calling. Existing Inbound Leads Only. Every person you speak to has already registered with us. The Growth Path This is where it gets interesting. Start as an Account Manager on the conversion floor. Prove yourself. When your numbers are talking consistently, not occasionally and the door to Senior Account Manager (Retention) opens. That means managing clients who have already deposited, building long-term relationships and a significantly higher earning ceiling. The timeline is yours to control. We have seen it happen in four months. What You Can Earn Account Manager: Up to £35,000 - £38,000 Senior Account Manager: Up to £60,000 - £65,000 Commission is performance-based and in line with responsible practices. Where you land depends entirely on your results. What We Are Looking For A natural communicator - someone people warm to quickly Resilience under pressure. Not every call goes your way Hunger to grow, not just to start Coachable - the system works if you work it Professional telephone manner and strong written communication Commitment to ethical conduct and FCA compliance standards No finance degree needed. Attitude and drive will take you further here than any qualification. What You Get One week fully paid in-house training before you take a single call Performance-based commission from your first conversion Weekly and monthly incentives - when the team hits the target, the team goes for lunch Annual salary review Fast-track progression - based entirely on performance Contributory pension after 3 months Employee Assistance Programme - free wellbeing support for you and your family Annual eye test Complimentary snacks and coffee Free on-site parking If your numbers talk, we will listen. Fortrade Ltd is authorised and regulated by the FCA, FRN: 609970. Non-advisory, execution-only role. Employees do not provide financial advice. CFD trading involves significant risk of loss. Please click APPLY to submit your CV for this role. Candidates with the relevant experience or job titles of: Financial Services Executive, Account Manager, Business Development Executive, Financial Services Accounts Executive, Client Account Manager, Customer Service Executive, Sales Account Manager, Sales Executive, may also be considered for this role.

As a Customer Care Manager in the retail industry, based in London, you'll oversee the day-to-day operations of the customer service team, ensuring smooth and efficient support for customers. Your role will involve managing queries, resolving issues, and maintaining high service standards that help the business run effectively. Client Details An organisation in the retail industry located in London. Description Customer Experience Lead the day-to-day operation of the Customer Care function, ensuring a seamless and luxury customer experience. Act as an escalation point for complex customer enquiries and complaints, resolving issues professionally and efficiently. Ensure all customer interactions align with The Outnet's brand values and service standards. Continuously review and improve customer journeys across all touchpoints. Develop processes that enhance customer satisfaction while balancing commercial objectives. VIP Customer Management Build and maintain exceptional relationships with VIP and high-value customers. Deliver a personalised concierge-style service for premium customers. Proactively identify opportunities to enhance loyalty and retention. Manage sensitive or high-profile customer cases with discretion and professionalism. Partner with Buying, Merchandising and Marketing teams to support VIP initiatives and events. Foster a positive, collaborative and customer-focused culture across all customer touchpoints within The Outnet and our partner organisations. Operational Management Monitor daily service performance across email, chat, phone and social channels. Ensure agreed SLAs and KPIs are consistently achieved. Review workflows and identify opportunities for automation and process improvement. Create and maintain customer service policies and knowledge resources. Work closely with Logistics, Technology, Finance and Warehouse teams to resolve operational issues impacting customers. Data & Performance Analysis Use customer data and operational metrics to identify trends and opportunities. Produce regular reporting on service performance and customer insights. Analyse root causes of recurring issues and implement preventative solutions. Monitor customer satisfaction measures and recommend improvements. Support strategic decision-making through data-driven recommendations. Typical metrics may include: Customer Satisfaction (CSAT) Net Promoter Score (NPS) First Contact Resolution Response and Resolution Times Service Level Achievement Customer Retention Complaint Volumes VIP Customer Engagement Profile Experience managing a Customer Care or Customer Experience team within an e-commerce or retail environment. Strong experience supporting premium or luxury customers. Excellent people management and coaching skills. Highly customer-centric with exceptional communication skills. Strong analytical ability with experience using data to improve performance. Experience producing reports and presenting insights to senior stakeholders. Ability to prioritise multiple demands in a fast-paced environment. Strong problem-solving and decision-making skills. Experience within luxury fashion or premium retail. Knowledge of CRM and customer service platforms (such as Chatwoot, Zendesk, Salesforce, Monday or similar). Experience working with international customers. Understanding of e-commerce operations, fulfilment and returns processes. Job Offer Hourly rate of £16.00 to £19.00, dependent on the level of experience. Temporary position offering flexibility in work arrangements. If you're interested in this role, apply now.

Senior Account Manager Location: London, Milton Keynes or Abingdon (Hybrid) Reporting to: Regional Sales Manager Atrium Associates are delighted to be partnering with a leading Managed Service Provider in the search for an experienced Senior Account Manager to join their growing team. This is an exciting opportunity for a commercially focused and relationship-driven professional to manage and develop a portfolio of key client accounts across the South. Working within a fast-paced and innovative technology environment, you'll play a pivotal role in driving customer success, strengthening strategic partnerships, and identifying opportunities for growth. The Opportunity Our client is a well-established and highly regarded technology services provider that helps organisations maximise the value of their IT investments. As Senior Account Manager, you will act as a trusted advisor to your customers, working closely with senior stakeholders to understand their business objectives and align technology solutions that support long-term success. This role offers the opportunity to combine strategic account management, business development, and customer engagement within a collaborative and supportive environment. Key Responsibilities: Client Relationship Management Develop and maintain strong relationships with key decision-makers and stakeholders. Become a trusted advisor across your customer portfolio. Lead quarterly business reviews, providing insights and recommendations that support client objectives. Deliver exceptional customer experiences and maintain high levels of client satisfaction. Strategic Account Growth Create and execute account development plans to maximise growth opportunities. Identify and lead upsell and cross-sell opportunities across the service portfolio. Drive account retention, profitability, and long-term customer value. Manage contract renewals and service expansion discussions. Commercial & Sales Management Maintain a healthy sales pipeline and accurately forecast opportunities. Prepare and present compelling proposals and strategic roadmaps. Collaborate with technical teams to develop tailored client solutions. Manage CRM updates and reporting requirements effectively. Collaboration & Continuous Improvement Work closely with Service Delivery and Technical teams to ensure seamless customer outcomes. Identify risks, challenges, and opportunities across accounts. Stay informed on industry trends, emerging technologies, and market developments. Contribute to ongoing improvements within account management processes and customer engagement strategies. About You The successful candidate will have a proven track record within account management in a Managed Services environment and be passionate about building strong client relationships and driving commercial success. Essential Experience & Skills Previous experience as an Account Manager or Senior Account Manager within an MSP environment. Strong consultative and solution-led sales approach. Demonstrable success in account growth, retention, and revenue generation. Experience managing strategic conversations with senior stakeholders. Excellent communication, negotiation, and relationship-building skills. Knowledge of managed IT services, including areas such as Microsoft 365, Azure, Cyber Security, and IT Support. Ability to thrive in a fast-paced and evolving business environment. Full UK Driving Licence. Personal Attributes Commercially aware with the ability to articulate value effectively. Passionate about technology and its impact on business success. Proactive, organised, and customer-focused. Adaptable and open to change. Committed to continuous development and professional growth. Collaborative team player with strong problem-solving abilities. What's on Offer? Our client is committed to investing in its people and provides a comprehensive benefits package, including: Hybrid working 25 days annual leave plus an additional celebration day Holiday purchase scheme Enhanced family leave policies Electric vehicle scheme Cycle to Work scheme Virtual GP service Employee Assistance Programme Eye care support Technology vouchers Pension scheme Life assurance Income protection Employee discount platform Ongoing training and development opportunities Team incentives, social events, and recognition programmes Supportive and collaborative working culture Diversity & Inclusion Our client is committed to creating an inclusive workplace where diversity is valued and everyone has the opportunity to succeed. Applications are welcomed from all suitably qualified candidates. Should you require any reasonable adjustments throughout the recruitment process, please let us know. If you're an experienced MSP Account Manager looking to take the next step in your career with a growing technology organisation, we'd love to hear from you. Contact Selina Gibbs (url removed) today for a confidential discussion.

Merrifield Consultants is delighted to be working with an international humanitarian charity to recruit a Senior Individual Giving Manager. The charity has increased its Individual Giving income considerably in recent years and is now investing in further growth. This role will take responsibility for the Individual Giving programme, with a particular focus on recruiting regular donors, improving supporter retention and making sound decisions about where to invest. You will manage the Individual Giving team and work closely with Communications colleagues to plan campaigns, develop digital fundraising and turn public engagement into lasting financial support. Senior Individual Giving Manager Salary: 47,021 to 54,335 Contract: Permanent, 37.5 hours per week Location: London with flexible hybrid working. Responsibilities Set and deliver a multiyear Individual Giving strategy focused on sustainable income growth. Grow the Regular Giving programme through digital acquisition, face to face fundraising, telemarketing and other direct marketing activity. Improve welcome, conversion, reactivation and stewardship journeys to increase retention and donor value. Oversee cash appeals and the continued development of mid value and legacy fundraising. Manage a substantial seven figure budget, reforecast income and expenditure, and assess campaign performance against return on investment. Lead and develop the Individual Giving team, manage agency relationships and report clearly to senior colleagues. Work closely with Communications and digital colleagues on integrated campaigns and supporter mobilisation. About You You will have substantial Individual Giving experience and a record of increasing income or growing a donor base. You should have: Experience of donor acquisition and retention across digital and direct marketing channels. A clear understanding of Regular Giving, supporter journeys and lifetime value. Strong budget management and forecasting skills, including experience of assessing return on investment. Experience of managing staff, agencies and suppliers. The confidence to make strategic decisions while remaining involved in campaign delivery. A collaborative approach and the ability to work closely with Communications, digital and data colleagues. Working knowledge of relevant fundraising regulation and data protection requirements. Experience of international or humanitarian fundraising would be useful but is not essential. The charity is looking for someone with strong Individual Giving foundations, sound judgement and the ambition to build on an established programme. The organisation offers flexible working hours, a generous employer pension contribution, private medical insurance and a health cashback scheme. To apply or to discuss the role in confidence, please contact Merrifield Consultants. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

Talent Acquisition Partner/ HR About the Role We are seeking an experienced and proactive Talent Acquisition Partner to lead and develop our recruitment and workforce planning strategy. This is an exciting opportunity for a recruitment professional who is passionate about attracting, engaging and retaining talented individuals while supporting long-term organisational growth. The successful candidate will work closely with hiring managers and senior stakeholders to deliver innovative recruitment solutions, strengthen employer brand awareness, and create sustainable talent pipelines across all levels of the business. Key Responsibilities Talent Acquisition & Recruitment Manage the full recruitment lifecycle from workforce planning through to onboarding. Develop innovative sourcing strategies to attract high-quality candidates, particularly for hard-to-fill and specialist roles. Utilise social media platforms, job boards, professional networks and direct sourcing methods to identify top talent. Enhance recruitment advertising effectiveness and candidate engagement. Workforce Planning & Succession Partner with business leaders to support workforce planning and future talent requirements. Develop succession planning frameworks to identify and nurture future leaders and critical talent. Provide insight and recommendations on talent gaps and organisational capability needs. Retention & Talent Development Work collaboratively with HR and leadership teams to develop and implement retention strategies. Analyse recruitment and retention data to identify trends and opportunities for improvement. Support initiatives that strengthen employee engagement and career progression. Employer Branding & Recruitment Marketing Lead recruitment marketing initiatives that position the organisation as an employer of choice. Create engaging employer brand content across social media and external channels. Ensure a positive and consistent candidate experience throughout the recruitment process. Early Careers & Partnerships Develop and maintain relationships with universities, colleges and educational institutions. Design and manage apprenticeship pathways, graduate schemes and early careers programmes. Represent the organisation at careers fairs, networking events and industry forums. Job Design & Organisational Planning Support managers in creating effective role profiles and job descriptions aligned to business needs. Contribute to organisational design and workforce planning initiatives. Ensure recruitment processes support diversity, equity and inclusion objectives. Recruitment Innovation & AI Stay informed on emerging recruitment technologies, market trends and best practice. Evaluate and implement AI-driven recruitment tools where appropriate. Ensure ethical and compliant use of AI and technology within recruitment processes. Person Specification Essential Experience Proven experience in Talent Acquisition, Recruitment Partnering or Internal Recruitment. Experience recruiting across multiple disciplines and seniority levels. Demonstrable success in filling specialist or difficult-to-recruit positions. Experience developing employer branding and recruitment marketing campaigns. Knowledge of workforce planning and succession planning principles. Experience building relationships with educational institutions and supporting early careers programmes. Essential Skills Strong stakeholder management and influencing skills. Excellent communication and relationship-building abilities. Commercial awareness and analytical thinking. Ability to manage multiple recruitment projects simultaneously. Strong social media sourcing and recruitment advertising experience. Proficiency with Applicant Tracking Systems (ATS) and recruitment technologies. Desirable CIPD qualification or equivalent. Experience implementing AI-enabled recruitment solutions. Knowledge of apprenticeship levy and early careers frameworks. Experience within a fast-paced, growth-oriented environment. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

As a Customer Care Manager in the retail industry, based in London, you'll oversee the day-to-day operations of the customer service team, ensuring smooth and efficient support for customers. Your role will involve managing queries, resolving issues, and maintaining high service standards that help the business run effectively. Client Details An organisation in the retail industry located in London. Description Customer Experience Lead the day-to-day operation of the Customer Care function, ensuring a seamless and luxury customer experience. Act as an escalation point for complex customer enquiries and complaints, resolving issues professionally and efficiently. Ensure all customer interactions align with The Outnet's brand values and service standards. Continuously review and improve customer journeys across all touchpoints. Develop processes that enhance customer satisfaction while balancing commercial objectives. VIP Customer Management Build and maintain exceptional relationships with VIP and high-value customers. Deliver a personalised concierge-style service for premium customers. Proactively identify opportunities to enhance loyalty and retention. Manage sensitive or high-profile customer cases with discretion and professionalism. Partner with Buying, Merchandising and Marketing teams to support VIP initiatives and events. Foster a positive, collaborative and customer-focused culture across all customer touchpoints within The Outnet and our partner organisations. Operational Management Monitor daily service performance across email, chat, phone and social channels. Ensure agreed SLAs and KPIs are consistently achieved. Review workflows and identify opportunities for automation and process improvement. Create and maintain customer service policies and knowledge resources. Work closely with Logistics, Technology, Finance and Warehouse teams to resolve operational issues impacting customers. Data & Performance Analysis Use customer data and operational metrics to identify trends and opportunities. Produce regular reporting on service performance and customer insights. Analyse root causes of recurring issues and implement preventative solutions. Monitor customer satisfaction measures and recommend improvements. Support strategic decision-making through data-driven recommendations. Typical metrics may include: Customer Satisfaction (CSAT) Net Promoter Score (NPS) First Contact Resolution Response and Resolution Times Service Level Achievement Customer Retention Complaint Volumes VIP Customer Engagement Profile Experience managing a Customer Care or Customer Experience team within an e-commerce or retail environment. Strong experience supporting premium or luxury customers. Excellent people management and coaching skills. Highly customer-centric with exceptional communication skills. Strong analytical ability with experience using data to improve performance. Experience producing reports and presenting insights to senior stakeholders. Ability to prioritise multiple demands in a fast-paced environment. Strong problem-solving and decision-making skills. Experience within luxury fashion or premium retail. Knowledge of CRM and customer service platforms (such as Chatwoot, Zendesk, Salesforce, Monday or similar). Experience working with international customers. Understanding of e-commerce operations, fulfilment and returns processes. Job Offer Hourly rate of 16.00 to 19.00, dependent on the level of experience. Temporary position offering flexibility in work arrangements. If you're interested in this role, apply now.

Customer Care Account Manager Customer Account Manager Customer Success Manager Client Relationship Manager Account Manager Near Newton Abbot 26,000- 30,000 per annum 8:30am-5pm, Monday-Friday + 1 Saturday in 4 (until 12pm) Permanent Office-Based Introduction Acorn by Synergie is recruiting for a Customer Care Account Manager on behalf of a growing business near Newton Abbot . This is an excellent opportunity for an experienced Customer Care Account Manager , Customer Account Manager , Customer Success Manager , Client Relationship Manager , or Account Manager looking to develop their career within a supportive and ambitious business. Ideal for candidates with a background in retail management, hospitality management, customer service, account management, or client relationship management , this role offers the opportunity to build long-term client relationships while working towards an on-the-job degree. What We Offer Salary of 26,000- 30,000 per annum , depending on experience. Permanent, full-time position. Opportunity to gain an on-the-job degree. Excellent career progression opportunities. Supportive and collaborative working environment. Opportunity to join a growing business with ambitious expansion plans. Key Duties Build and maintain strong relationships with new and existing clients, from sole traders to senior business leaders. Deliver outstanding customer service and act as a trusted point of contact for client enquiries. Work closely with the Manager to achieve business objectives and support company growth. Identify opportunities to cross-sell and up-sell products and services. Handle customer queries professionally and provide effective solutions. Support client retention by delivering a consistently high level of service. Develop long-term business relationships through regular communication and account management. Requirements Previous experience in account management, customer service, customer care, retail management, hospitality management, or a similar client-facing role . Customer-focused with a positive, proactive attitude. Excellent communication and relationship-building skills. Confident identifying opportunities to cross-sell and up-sell. Strong organisational skills and attention to detail. Ability to work effectively in a busy office environment. About You Experience developing new business opportunities and building long-term B2B relationships. Passionate about business development through networking, marketing, community engagement, and client meetings. Commercially aware with a naturally curious mindset. Keen to learn, develop, and progress professionally. Consultative approach with excellent questioning and listening skills. Resilient, motivated, and committed to delivering exceptional customer experiences. Interested? Apply today with your up-to-date CV to be considered for this Customer Care Account Manager , Customer Account Manager , Customer Success Manager , Client Relationship Manager , or Account Manager opportunity near Newton Abbot . Acorn by Synergie acts as an employment agency for permanent recruitment.

Strategic Growth Director Location: London (Hybrid Working Available) The Opportunity Cavendish Search & Selection is recruiting on behalf of a leading national Security & Aviation Service Provider for an experienced Strategic Growth Director. Reporting directly to the Chief Operating Officer. The Strategic Growth Director will be responsible for developing and executing the company's commercial strategy, driving sustainable revenue growth and strengthening its position as a premium provider of both security and aviation service solutions. This is a strategic leadership role, overseeing the Sales and Bid functions while ensuring the delivery of ambitious revenue and profitability targets. The Strategic Growth Director will play a key role in identifying new business opportunities, retaining key accounts and supporting the long-term growth of the organisation. Key Responsibilities Commercial Leadership (Commercial Director, Sales Director) Develop and deliver the company's commercial growth strategy. Own annual revenue, profitability and pipeline targets. Identify new markets, services and strategic partnership opportunities. Provide commercial forecasting, reporting and insight to the Board. Support the Executive Team in delivering long-term business objectives. Maximise commercial opportunities through networking, industry events and strategic relationship management. Ensure robust sales governance, pipeline management and commercial performance reporting. Client Relationship Management Develop and maintain relationships with key clients and stakeholders. Act as Executive Sponsor for strategic accounts. Identify opportunities for account growth and cross-selling. Ensure exceptional client service, satisfaction and retention. Represent the business at senior client meetings and industry events. Sales, Bids & Marketing The Strategic Growth Director will lead the Sales and Bid Management teams. Oversee major tenders, framework submissions and commercial proposals. Support the development of marketing campaigns, social media activity and brand awareness initiatives. Conduct market research and competitor analysis to identify emerging trends and new opportunities. Promote the company's brand across relevant industry sectors and networking events. Leadership & Team Development Lead, mentor and develop a high-performing commercial team. Recruit, coach and retain future commercial talent. Foster a collaborative, relationship-focused sales culture. Work closely with Operations, HR, Finance and Compliance to deliver exceptional customer outcomes. The successful candidate will demonstrate: A minimum of five years' experience in a senior Commercial, Sales or Business Development leadership role. Commercial Manager, Commercial Director, Sales Director A proven track record of delivering revenue growth and securing major contracts. Previous experience within the security sector. Strong knowledge of tendering, procurement and commercial negotiations. Experience developing and managing high-value client relationships. Excellent understanding of complex B2B sales methodologies, account management and strategic business development. Strong commercial acumen with the ability to translate strategy into measurable business outcomes. Excellent forecasting, pipeline management and commercial reporting skills. Proficiency with Microsoft Office, CRM platforms and LinkedIn Sales Navigator. Excellent communication, presentation, negotiation and stakeholder management skills. Full right to work in the UK with a five-year checkable employment history. Personal Attributes We're looking for someone who is: A credible and influential communicator. Commercially astute with a strategic mindset. Self-motivated, driven and results-focused. An inspirational leader who develops high-performing teams. Comfortable engaging with senior executives, board members and key stakeholders. Willing to travel throughout the UK and occasionally internationally. Desirable Experience Aviation security experience would be advantageous. What s on offer: In return, our client offers an excellent package commensurate with the seniority of the role, together with genuine opportunities for career development and the chance to play a pivotal role in the continued growth of a leading security and aviation services provider. The package includes: Competitive six-figure basic salary Bonus/commission Car/allowance Pension Private healthcare Hybrid working Professional development Executive-level career progression Commercial director, commercial manager, sales director, Strategic Growth Director

Ecommerce Trading Manager Newquay A British design, & heritage style brand that embraces British heritage design, responsible sourcing, and timeless style are recruiting for an eCommerce Trading Manager who will lead the online trading performance the brand The role will be pivotal in driving profitable growth, optimising site performance, and delivering outstanding customer experiences that reflect the brand's values and personality. The role will lead the eCommerce trading team to ensure the brands digital channel is performing to its full potential - from launch planning and conversion optimisation to promotional execution and trading insight. Shopify experience is a must here Key Responsibilities Trading & Commercial Performance Lead group eCommerce trading strategy, driving sales, profit, and growth across the dedicated brands. Oversee daily and weekly performance, ensuring sales, AOV, and margin targets are met. Plan and execute trading calendars, promotions, and launches with brand and merchandising teams. Work closely with the merchandising team on stock and pricing to maximise availability and protect brand integrity. Optimise DTC and third-party channels for performance and profitability. Drive global trading strategies, tailoring creative and communications to each market. Customer Experience & Optimisation Champion continuous improvement in CRO, UX, and on-site merchandising. Ensure storytelling and product presentation reflect each brand authentically. Partner with tech and ops to maintain seamless site performance. Use data and insights to enhance conversion, engagement, and retention. Work with the brand ecommerce teams to develop SEO strategy, across traditional search engines and AI platforms. Leadership & Collaboration Lead and develop a high-performing trading team across the brand. Align with Marketing, CRM, Merchandising, Product and Performance teams to connect traffic and conversion goals. Drive collaboration and continuous improvement across all eCommerce functions. Reporting & Insight Own trading reports and dashboards, translating data into actionable growth plans. Share digital retail insights and trends to guide innovation and strategy. Assess, maintain and promote social and environmental performance throughout the Team in line with the company's Corporate, Social, Responsibility (CSR) Policy, Values and Mission Skils & Experience Proven success in senior online trading or commercial roles. Strong fashion retail background, ideally within premium or sustainable brands. Experience managing multi-brand or multi-site operations. Advanced analytical skills with GA4 and trading dashboards. BH35774

Talent Partner Fawkes & Reece Fawkes & Reece is one of the UK's leading construction recruitment specialists, with 9 offices across the UK and a reputation built on excellence, delivery and results. We are celebrating our 25th anniversary , growth is firmly at the forefront of our plans. Our Talent Team sits at the heart of that growth, and we're looking for an ambitious Talent Partner to join the team and support recruitment across the group. This is a fantastic opportunity for an experienced recruiter who wants to move into an internal Talent role where they can have real influence, visibility and impact . The Role As a Talent Partner, you'll play a key role in attracting, engaging and hiring high-quality people across Fawkes & Reece. You'll recruit across a diverse range of positions, including Resourcers, Trainees and Recruitment Consultants at all levels , alongside key support functions such as Payroll, Marketing, Credit Control and Administration . You'll manage the full recruitment life cycle, from sourcing and headhunting through to interview, offer and on boarding, while working closely with hiring managers and senior stakeholders across the business. Your responsibilities will include: Sourcing, qualifying and engaging high-calibre candidates. Building proactive talent pipelines aligned to our growth plans. Partnering with stakeholders to understand hiring needs and priorities. Managing end-to-end recruitment processes. Selling and representing the Fawkes & Reece brand authentically. Providing market insight and recruitment expertise to hiring managers. Contributing ideas to improve attraction, recruitment and retention. Helping shape and develop our Talent function as the business continues to grow. What We're Looking For We're looking for someone who is driven, ambitious and passionate about recruitment . You'll ideally have: Proven recruitment experience, either agency or in-house. Strong sourcing, headhunting and candidate engagement skills. Experience working towards targets and KPIs. Excellent stakeholder management and influencing skills. A proactive, organised and commercially aware approach. The ability to balance quality, pace and results. A genuine desire to build a long-term career within Talent. The confidence to represent our brand professionally. Strong alignment with our values and culture. What's In It For You? This is a role where your work will have genuine visibility and influence across the business. You'll receive: Uncapped commission linked directly to your performance. Clear career progression and structured development. Exposure to senior stakeholders and business leaders. The opportunity to help shape our future hiring strategy. A high-performing, supportive and values-led culture. Regular team and company social events. High achiever trips. Summer and Christmas parties. Free fruit and breakfast. Friday breakfast and an early finish every Friday. Increasing annual leave. Monthly prizes and awards. 4x salary life insurance. 24/7 online doctor support. Free wellness app with wellbeing support and initiatives. Why Fawkes & Reece? We're growing, ambitious and investing heavily in our people. With 9 offices across the UK and further growth ahead, there has never been a better time to join our Talent Team. If you're an experienced recruiter looking for more responsibility, more influence and the opportunity to make a genuine impact, we'd love to hear from you. Please get in contact with Stephen Solarin for further chat

After Sales Manager Location: Manchester Are you an experienced automotive After Sales Manager looking for your next challenge? Alexander Faraday Recruitment is working on behalf of a well-established automotive retailer to recruit an experienced After Sales Manager for one of its busy dealerships in Manchester. This is an excellent opportunity to join a successful business with a strong reputation, where you'll have the autonomy to lead a high performing Aftersales department while continuing to develop your career within a supportive and forward thinking organisation. You'll be responsible for driving the overall performance of the Service and Parts departments, ensuring exceptional customer satisfaction, maximising profitability, and leading a motivated team to deliver outstanding results. The Role As the After Sales Manager, your responsibilities will include: Leading and developing the Service and Parts teams. Driving departmental profitability and achieving key performance targets. Monitoring and improving customer satisfaction and retention. Managing departmental budgets and financial performance. Coaching, mentoring and developing team members. Ensuring manufacturer standards and dealership processes are consistently maintained. Working closely with senior management to implement business strategies and continuous improvements. Managing workshop efficiency, productivity and utilisation. Ensuring compliance with all health and safety and regulatory requirements. Building strong relationships with customers and resolving escalated issues professionally. About You We're looking for someone who can demonstrate: Previous experience as an After Sales Manager, Service Manager or Senior Automotive Management professional within a dealership. A proven track record of improving departmental performance and profitability. Strong leadership and people management skills. Excellent commercial awareness and financial understanding. A customer first approach with outstanding communication skills. The ability to motivate, inspire and develop high performing teams. Strong organisational skills and the ability to manage multiple priorities. A full UK driving licence. If you're an experienced automotive After Sales professional looking to take the next step in your career, we'd love to hear from you. Apply today or contact Alexander Faraday Recruitment for a confidential discussion.

Regional Sales Team Leader Location: North or Midlands (Field-Based) Salary: Competitive Basic + Uncapped Bonus + Car Allowance + Excellent Benefits Lead From the Front. Develop Your Team. Grow Your Career. We're looking for an experienced Regional Sales Team Leader to join a growing national business, leading a team of field-based Area Sales Executives while continuing to manage and grow your own customer portfolio. This is a true player-manager role, combining hands-on sales with leadership. You'll coach, motivate and develop a team of approximately 5-10 field sales professionals, helping them maximise performance while driving your own commercial success. If you enjoy leading by example, developing people and building long-term customer relationships, this is an outstanding opportunity to make a real impact. The Role You'll be responsible for driving regional sales performance through both your own activity and the success of your team. Your responsibilities will include: Leading, coaching and developing a team of 5-10 field-based Area Sales Executives. Managing your own portfolio of customers while identifying and winning new business opportunities. Supporting your team with customer meetings, negotiations and sales opportunities. Conducting regular field coaching, one-to-ones and performance reviews. Driving sales growth, customer retention and account development across your region. Creating a positive, high-performance culture focused on results and customer service. Recruiting, mentoring and developing future talent within the sales team. Working closely with senior leadership to deliver regional sales objectives. Analysing regional performance and implementing strategies to maximise growth. About You We're looking for someone who thrives in a leadership role but still enjoys being out in the field selling. You'll ideally have: Proven experience managing a field-based sales team. A successful background in B2B field sales. Experience coaching, mentoring and developing sales professionals. A strong track record of achieving and exceeding sales targets. Excellent communication, leadership and relationship-building skills. Strong commercial awareness and the ability to spot growth opportunities. A hands-on leadership style with the ability to motivate by example. Full UK driving licence and willingness to travel throughout your region. What's On Offer? Competitive basic salary Uncapped bonus scheme Car allowance Excellent benefits package Ongoing leadership training and development The opportunity to shape and develop your own regional sales team Genuine autonomy within a growing national business Clear career progression into more senior leadership positions Why Apply? This is far more than a sales management role. You'll have the opportunity to influence the growth of the business, develop high-performing sales professionals and continue building your own commercial success. For ambitious sales leaders, there is genuine scope to progress into more senior leadership positions as the business continues to grow. If you're an experienced field sales manager who enjoys leading from the front and developing successful sales teams, we'd love to hear from you.

National Account Manager South West (Field-Based) Competitive Basic Salary + Car Allowance + Bonus + Benefits Are you a strategic Account Manager with experience in foodservice, hospitality, wholesale or food supply? We're recruiting for an exciting National Account Manager opportunity with a well-established and growing organisation that supports some of the UK's leading hospitality and catering businesses. This is not a desk-based account management role. You'll be out with customers, building strong relationships, understanding their business, identifying opportunities and becoming a trusted commercial partner. You'll inherit a large, established national account portfolio, giving you the opportunity to focus on developing existing relationships rather than chasing new business. The Role You'll manage a portfolio of major multi-site customers, working closely with senior stakeholders to ensure they receive exceptional service while identifying opportunities to increase value, improve efficiencies and strengthen long-term partnerships. This is a highly visible role where you'll spend your time visiting customers, leading business reviews and collaborating with internal teams to deliver outstanding account management. What You'll Be Doing Managing and developing a portfolio of large national and multi-site accounts. Building relationships with senior decision-makers across customer businesses. Conducting regular customer visits and business reviews. Identifying commercial opportunities to grow existing accounts. Working closely with internal teams and supplier partners to deliver exceptional service. Supporting customer retention through proactive account management. Acting as a trusted advisor and becoming an extension of your customers' businesses. About You We're looking for someone who genuinely enjoys relationship management and thrives on helping customers succeed. You'll ideally have: Experience as a National Account Manager, Key Account Manager or Strategic Account Manager. A background within foodservice, hospitality, wholesale or food supply is essential. Experience managing large, complex or multi-site customer accounts. Strong commercial awareness and the ability to spot growth opportunities. Excellent relationship-building and stakeholder management skills. A consultative approach with confidence presenting to senior decision-makers. The willingness to travel nationally as this is a field-based role. What's On Offer? Competitive basic salary Car allowance Bonus scheme Home-based, field-focused role with autonomy Existing portfolio of established national accounts Genuine opportunity to make an impact within a growing business Long-term career progression If you're passionate about building long-term customer relationships and have experience within the foodservice, hospitality or wholesale sector, we'd love to hear from you. Apply today for a confidential conversation.

National Sales Manager Salary - £60,000 per annum - £70,000 depending on experience Bonus + Company Car Excellent Company Benefits Site Location - The Midlands Role Overview The National Sales Manager is responsible for leading and developing the company's national sales strategy within the automotive sector. The role focuses on driving sustainable revenue growth, strengthening distributor relationships, expanding market share, and developing a high-performing sales team. The position requires a commercially minded Sales Manager who can balance strategic planning with hands-on customer engagement across distributors and key industry stakeholders. Key Responsibilities Sales Leadership & Business Growth Develop and implement the national sales strategy to achieve revenue, margin, and market share objectives. Identify and secure business opportunities within automotive refinishng markets. Drive sales growth through existing accounts while developing new customer channels and partnerships. Monitor market trends, competitor activity, and customer requirements to identify opportunities for business expansion. Deliver regular sales forecasting, pipeline management, and performance reporting to senior leadership. Manage pricing strategies and commercial negotiations to maximise profitability while maintaining competitiveness. Distributor Management Build and maintain strong strategic relationships with national and regional distributors. Promotional programmes, and growth plans with distribution partners. Work collaboratively with distributors to increase product penetration, market coverage, and customer acquisition. Conduct regular business reviews with key distributor accounts to monitor performance and identify growth opportunities. Resolve commercial issues and ensure a high level of customer satisfaction throughout the supply chain. Team Leadership & Development Lead, motivate, and develop a small team, creating a culture of accountability, collaboration, and continuous improvement. Set clear objectives, KPIs, and performance expectations for all team members. Conduct regular coaching, mentoring, and performance reviews to support professional development and succession planning. Identify training needs and implement development programmes to enhance commercial capability and industry knowledge. Foster a customer-focused and results-driven sales culture. Key Account Management Develop relationships with clients within the automotive Industry. Support the sales team in securing and managing high-value accounts. Lead complex commercial negotiations and contract discussions. Ensure customer retention through exceptional service, technical support coordination, and proactive account management. Strategic Planning & Market Development Develop annual sales budgets and business plans aligned with company objectives. Work closely with marketing, operations, technical, and customer service teams to deliver integrated growth strategies. Identify new product opportunities and provide market feedback to support product development initiatives. Represent the company at industry events, trade exhibitions, and customer meetings. Key Performance Indicators (KPIs) Achievement of annual sales and gross margin targets. Growth in national market share. Distributor sales performance and account retention. New business acquisition and pipeline conversion. Team performance against individual and collective targets. Customer satisfaction and retention levels. Accuracy of sales forecasting and budget management. Skills & Experience Essential Proven senior sales leadership experience related aftermarket sectors. Demonstrable track record of delivering sustained sales growth through direct sales teams and distributor networks. Strong commercial negotiation and key account management skills. Strategic thinker with strong analytical and business planning skills. Full UK driving licence. Desirable Experience working with national distributor networks. Preference given to those with a degree-level qualification in Business, Sales, Marketing, or a related discipline. Personal Attributes Commercially astute with strong business acumen. Results-driven with a focus on growth and profitability. Excellent relationship builder and communicator. Highly organised with strong planning skills.

This opportunity is ideally suited to a Senior Manager who feels ready to take the next step into a Director level position, with the guidance and backing of an experienced and highly respected Partner. It offers the chance to broaden your impact, step into greater strategic responsibility and shape your own progression within a supportive leadership structure. The firm is a well established and successful practice with a strong presence in London and East Sussex, alongside offices across Asia. It has built an excellent reputation for delivering high quality, forward thinking advice. The leadership team is committed to investing in technology to modernise working practices, streamline processes and improve efficiency across the business, creating an environment where ambitious professionals can thrive. As Accounts Director, you will oversee a diverse client portfolio while leading and developing a growing team. You will take responsibility for office performance, play an active role in business development and contribute to the long term growth strategy of the practice. This is a strategic, high visibility position that offers genuine influence, combining technical expertise, commercial awareness and strong client relationship management. For a Senior Manager seeking a meaningful step forward, this role provides both challenge and support, enabling you to transition into a Director position with confidence. Key Responsibilities Leadership and Office Management • Provide day to day guidance to the accounts team and ensure high quality delivery across all work • Oversee office operations and support a positive and organised working environment • Lead recruitment, onboarding, performance reviews and staff development • Ensure compliance with internal procedures and external regulatory requirements • Support operational planning and contribute to long term strategic decisions • Encourage the adoption of modern systems and digital tools to improve workflow efficiency Team Management • Coach and mentor team members to encourage professional growth • Delegate workload effectively across the team • Monitor productivity, accuracy and adherence to deadlines • Provide technical support across complex accounting matters • Promote collaboration across departments and maintain high service standards Portfolio and Client Management • Manage a diverse portfolio of clients and ensure first class service delivery • Review and sign off year end accounts, management accounts and tax submissions • Conduct regular client meetings to discuss financial performance and future planning • Identify opportunities to improve client processes and provide advisory support • Maintain strong long term relationships and ensure client retention Business Development and Expansion • Drive new business activity and build strong connections across the region and internationally • Represent the firm at networking events and professional gatherings • Contribute to the development of service lines and new revenue streams • Support marketing initiatives and strengthen the firm's market presence • Work with senior leadership to plan and implement growth strategies • Champion the firm's modern approach and technology driven value proposition Requirements Skills and Experience Required • Previous experience in a director role within practice • ACA or ACCA qualified or equivalent • Strong leadership and people management ability • Excellent communication and client relationship skills • Strong commercial awareness with a proven track record of winning and retaining business • Confident handling complex accounts and advisory work • Interest i

Commercial Manager Leicester 50,000 p.a. + bonus and car allowance Are you a commercially astute leader looking for the opportunity to shape the future of a successful SME? Do you thrive on driving growth, leading change and developing high-performing teams? Would you like to join a senior leadership team with the opportunity to progress into a Director-level position as part of a long-term succession strategy? The Company: ER Recruitment is delighted to be exclusively supporting a well-established and highly respected East Midlands business as they recruit a Commercial Manager to join their Senior Leadership Team. With an enviable reputation for quality, exceptional customer retention and a loyal workforce of over 200 employees, the business has built a strong platform for future growth. Having developed an ambitious four-year strategic plan, they are now seeking a commercially focused leader to help deliver the next phase of expansion. Working closely alongside the Director, this confidential appointment offers the opportunity to influence business strategy, develop people, improve operational performance and play a key role in the company's long-term succession plans. Role & Responsibilities of the Commercial Manager: Work alongside the Director to deliver the company's ambitious strategic growth plan. Provide commercial leadership across multiple operational divisions, ensuring resources and performance support sustainable growth. Develop, coach and motivate the existing management team, creating a proactive, accountable and solutions-focused culture. Drive continuous improvement across business systems, operational processes and service delivery. Work collaboratively with Business Development to ensure operational capability supports new business opportunities. Monitor business performance, profitability and key commercial KPIs, identifying opportunities to improve margins and efficiencies. Build and maintain strong customer relationships, ensuring exceptional levels of service and client retention. Support the ongoing management of quality systems, compliance and ISO accreditations. Contribute to strategic business planning and help prepare the business for its future succession strategy. About You as the Commercial Manager: Proven experience in a senior leadership position within an SME, ideally within a business-to-business service environment. Demonstrable success in delivering business growth and implementing commercial strategies. A strategic thinker who can balance long-term planning with day-to-day operational leadership. An inspiring people leader who develops, motivates and challenges teams to achieve ambitious goals. Strong commercial awareness with experience improving profitability, efficiencies and overall business performance. Confident building relationships with customers, colleagues and stakeholders at all levels. Self-motivated, proactive and comfortable taking ownership, making decisions and leading positive change. Experience within facilities management or another service-led industry would be advantageous but is by no means essential. Additional Benefits: 20,000 performance bonus linked to company growth and profitability. 6,000 annual car allowance. Hybrid working (three days office / two days home following induction). 25 days annual leave plus Bank Holidays. Flexible and supportive working culture. Auto-enrolment pension. Genuine opportunity to influence business strategy and become an integral member of the Senior Leadership Team. Long-term career progression aligned with the company's succession plans. Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise. While we aim to get back to all applicants, if you do not receive a response within 7 working days then unfortunately your application has been unsuccessful on this occasion. We are here to help with your career so please send a copy of your CV to us. If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details. We look forward to hearing from you.

Are you passionate about delivering exceptional customer service and creating outstanding resident experiences? Our client is one of the UK's leading Build-to-Rent organisations , renowned for delivering high-quality homes, exceptional service and vibrant resident communities. Due to continued growth, they are looking to recruit a Senior Lettings Administrator to join their onsite team at one of their flagship South London developments. This is a fantastic opportunity for someone with experience in Build-to-Rent, residential lettings, PBSA, serviced apartments or property management who enjoys working in a fast-paced, customer-focused environment where no two days are the same. The Role As the Senior Lettings Administrator, you'll play a key role in supporting the successful operation of the development, ensuring an exceptional customer journey from initial enquiry through to move-in and beyond. You'll work closely with the General Manager and onsite team to maximise occupancy, support resident retention and deliver an outstanding level of service to both prospective and existing residents. The position is based on a 40-hour working week, with two Saturdays per month required. Working hours are on a rota basis, with shifts of either 9:00 am 6:00 pm or 10:00 am 7:00 pm. Key Responsibilities Conduct apartment viewings and convert enquiries into successful lettings. Manage the entire applicant journey, responding promptly to enquiries by phone and email. Process tenancy applications, referencing and credit checks. Coordinate move-ins and move-outs, ensuring a seamless resident experience. Assist with rent collection, deposits and tenancy administration. Update property management systems and maintain accurate records. Carry out competitor analysis and support marketing initiatives. Deliver exceptional customer service to residents, contractors and visitors. Resolve resident queries and service requests quickly and professionally. Support resident engagement initiatives and community events. Assist with property inspections and coordinate maintenance issues with the onsite team. Ensure communal areas remain welcoming, safe and well presented. About You You'll be passionate about customer service and genuinely enjoy building relationships with people. Ideally you'll have: Previous experience within Build-to-Rent, residential lettings, property management, PBSA or serviced apartments. Strong administration and organisational skills. Experience managing lettings enquiries and tenancy administration. Excellent communication skills, both written and verbal. A proactive, positive and professional attitude. The ability to work independently whilst contributing to a collaborative team. Strong IT skills, including Microsoft Office and experience using property management systems such as Yardi (or similar) would be advantageous. Flexibility to work weekends on a rota basis. What's on Offer? Salary of £31,000 10% Annual Discretionary Bonus Career progression with one of the UK's leading Build-to-Rent operators Modern, high-quality working environment Ongoing training and development A collaborative and supportive team culture The opportunity to make a real impact on the resident experience If you're looking to develop your career within the rapidly growing Build-to-Rent sector and want to join a business that genuinely puts residents at the heart of everything it does, we'd love to hear from you. Apply today to find out more

This is a fantastic opportunity for a general practice Accounts & Tax Senior Manager to join a highly reputable firm of chartered accountants in Sevenoaks, who are looking for a future partner. There are very clear and realistic progression prospects on offer with this fantastic practice, as it's part of a succession plan. You will join between Manager and Director level with a clear plan in place based on your experience and aspirations. This is a rare and really exciting opportunity in Sevenoaks, Kent! As part of this position, you will work closely with the Partners and be responsible for your own personal portfolio, and a small team. Your work will be focused on general practice accounts & tax services to a range of sole traders, partnerships and ltd companies, predominately focused on owner managed businesses with turnovers up to 100m. Our client operates a modern and friendly working environment, where they priorities work life balance, and have a strong staff retention rate as a consequence. Key responsibilities will include: Managing your own client portfolio of sole traders, partnerships and ltd companies. Oversee and reviewing production of company accounts, financial statements, corporation tax and personal tax. Building strong relationships across all teams and managers. Liaising regularly with clients to ensure strong and trusted partnership. Ensure timely and efficient delivery. Working with the partners to ensure the smooth running of the business. Opportunity to get involved in business development/ marketing as necessary. Opportunity to get involved with a little audit work, if of interest. RequirementsAccounts & Tax Senior Manager Sevenoaks 65,000- 85,000 Preferably qualified ACA/ACCA or by experience. 5-10+ years experience within an accountancy practice experience. Experience preparing accounts and tax returns. Experience of QuickBooks, Xero or Sage would be advantageous. BenefitsAccounts & Tax Senior Manager Sevenoaks 65,000- 85,000 65,000 - 85,000 dependent on experience and background, negotiable. Comprehensive benefits package Clear partner to Partnership in the future. A highly competitive benefits package is also on offer. Please apply for the vacancy or contact Tristan Finch to discuss this opportunity and similar vacancies in more detail. (phone number removed) (url removed)

Senior Loyalty Manager Competitive Salary + Bonus + Benefits Zachary Daniels Recruitment is delighted to be partnering with a retail brand based in the Northwest looking to recruit an exceptional Senior Loyalty Manager. This is a rare opportunity to shape the future of customer loyalty for a household name with millions of customers across the UK. As the business continues to invest in digital transformation and ecommerce growth, loyalty has become a key strategic priority, making this one of the most influential customer marketing roles within the organisation. You'll take ownership of the online loyalty strategy, developing and evolving a proposition that drives customer retention, frequency and lifetime value. Working across ecommerce, CRM, digital, product and commercial teams, you'll ensure loyalty is embedded throughout the customer journey while delivering measurable commercial results. This is a highly visible role where you'll influence senior stakeholders, shape future investment and use customer insight to deliver a best-in-class loyalty programme that creates genuine value for both customers and the business. Key Responsibilities Own and develop the online loyalty strategy, creating a market-leading proposition that drives customer engagement, retention and long-term value. Deliver commercial growth by analysing programme performance, identifying new opportunities and optimising loyalty initiatives through continuous testing and innovation. Partner with ecommerce, product, UX and CRO teams to embed loyalty throughout the digital customer journey and enhance the online experience. Use customer insight, segmentation and first-party data to deliver more personalised experiences and improve customer lifetime value. Build strong relationships with senior stakeholders across the business, influencing strategy and ensuring loyalty supports wider commercial objectives. Lead relationships with external technology partners and suppliers, ensuring platforms and capabilities continue to evolve with customer needs. Monitor market trends and competitor activity, identifying opportunities to strengthen the loyalty proposition and maintain a competitive advantage. We're looking for an experienced loyalty professional with a strong commercial mindset and a proven track record of developing successful customer loyalty strategies. You'll be confident using customer insight and data to inform decision-making, influencing senior stakeholders and delivering measurable business results. Experience within ecommerce, retail, FMCG or customer-led businesses would be highly advantageous. In return, you'll join a top leading brand offering genuine career progression, the opportunity to influence strategic business decisions and the chance to shape the future of customer loyalty at scale. If you're ready to take ownership of a high-profile loyalty programme and make a real commercial impact within a market-leading business, we'd love to hear from you. Zachary Daniels Recruitment is proud to be partnering with our client on this exciting appointment. BH36645

Client Relationship Manager - Private Wealth - Sheffield - £45-50k Location: Sheffield (office-based) Salary: £45,000-£50,000 Role: Client Relationship Manager - Private Wealth. Environment: Chartered, multi disciplinary wealth & tax planning group Why This Firm Stands Out This is a Chartered, fully independent private wealth group with a long established presence across Yorkshire. The business operates from multiple offices, bringing together a team of financial planners, paraplanners, tax specialists, accountants and private client experts, giving you deep technical support and genuine cross department collaboration. The financial planning division is highly qualified, close knit and well resourced , meaning you're supported by paraplanners, administrators, tax advisers and senior planners who share knowledge freely. The wider group structure also means clients benefit from joined up tax, trust, corporate and wealth planning , making your role more varied and impactful. The culture is people focused, detail driven and service led , with long-standing client relationships, strong retention and clear internal progression. Role Overview You'll act as a Client Relationship Manager , supporting advisers and clients across private wealth, retirement planning, investments, tax planning and estate planning. This is a client facing role combining technical work, relationship management and oversight of the full advice process. Key Responsibilities Conduct client review meetings (virtual & in person) Assess client circumstances, objectives, ATR & CFL Evaluate existing arrangements and complete due diligence / research Complete calculations (pensions, CGT , IHT , income tax) Oversee provider illustrations, applications & fund information Identify new business opportunities & cross-group referrals Oversee post-review work passed to the support team Monitor client fees and manage servicing requests Maintain accurate records in back-office systems Liaise with clients and providers Produce suitability reports across multiple advice areas Support advisers with new client enquiries Maintain technical knowledge & CPD Requirements 5+ years financial services experience Strong FCA/regulatory understanding Senior admin or paraplanning background Diploma qualified (Level 4) Strong communication, organisation and work ethic Ability to work to deadlines and prioritise effectively Desirable Experience with private wealth, corporate clients, trusts Client facing experience Desire to work towards Chartered status Background in a team-based environment Package Full-time, office-based role (Sheffield) Salary £45,000-£50,000 Benefits including pension & life cover Supportive, multi-disciplinary environment with strong internal expertise Clear progression within a Chartered, growing private-wealth team Benefits Study support for qualifications 25 days holiday + bank holidays (option to buy +5) Pension scheme Health Cash Plan Life Assurance (4x salary) Eye tests Social events & volunteering Staff discounts (Wills, LPAs, mortgages) Interested? If this role sounds of interest, apply now, or if you're exploring other opportunities within wealth management, apply now and let's have a chat .