5917 jobs found

Account Manager/Learning Partner Reading Up to £45k basic plus 25% bonus (DOE) A growing global learning and development business is seeking a Customer Success / Account Manager to join its expanding commercial team. This is an excellent opportunity for someone with experience in account management, customer success, or sales who is looking to build a long-term career within a fast-paced, international organisation. In this role, you will manage and grow a portfolio of major, key global customers, building strong relationships from onboarding through to annual renewal. You will work closely with clients to understand their objectives, maximise engagement with learning solutions, and identify opportunities for further business growth. Acting as the main day-to-day contact for your customers, you will collaborate with internal teams across sales, professional services, content, technology, and customer success to deliver an outstanding client experience. The successful candidate will have at least two years' experience within account management, customer success, or a client-facing commercial role, along with strong communication and relationship-building skills. You should be highly organised, commercially minded, and confident managing multiple projects and stakeholders simultaneously. Experience using CRM systems and Microsoft Office applications is essential, and a proactive, self-motivated approach is key. This position would suit an ambitious individual looking to progress within a growing, private equity-backed business that actively supports career development and internal progression. The company offers a collaborative and supportive environment, where employees are encouraged to contribute ideas, take ownership, and make a real impact on customer success and business growth. Technical Skills: At least 2 years of Senior Account Management, Customer Success or Sales team experience managing customers through success, planning, retention and growth Ambition to forge a career in a commercial role within a growing private equity backed business Willingness to learn new skills in customer growth, sales, negotiation and contracting Ambition to move up in the business is fully supported as opportunities to develop will increase as the business grows Strong presentation and communication skills with an ability to easily build rapport Autonomous attitude and ability to work well unsupervised Competent IT skills. Proficient in CRM/MS Excel / Word / PowerPoint / LinkedIn Soft Skills: Strong organisational and time management skills to ensure deadlines are met while maintaining high-quality work. A team player who enjoys working with others and contributing to the success of the team. A strong sense of ownership and accountability If you are interested in this opportunity and would like to find out more, please apply today or contact our recruitment team for a confidential discussion. Due to the high volume of applications, only shortlisted candidates will be contacted.

Gas Installation Administrator / Quotations Coordinator £28,000 per annum Department Gas Installation Reporting To Lesley Stevens, Office Manager Hours Monday to Friday, 8:00am to 5:00pm Location Longmead Industrial Estate, Epsom Role Overview An exciting opportunity has arisen for an organised and detail-oriented administrator to join our Gas Installation Department. This office-based role works closely with Surveyors, Supervisors and Installation Engineers to support the delivery of gas installation projects from quotation through to completion. The successful candidate will be responsible for reviewing survey information, preparing quotations, processing materials orders, liaising with internal teams and clients, and ensuring jobs are accurately prepared for delivery. This role requires strong administrative skills, attention to detail and the ability to manage multiple priorities in a fast-paced environment. Key Responsibilities The role includes, but is not limited to: Appraise and edit property survey reports, ensuring information provided by Survey Engineers is accurate, operationally feasible and fit for purpose through liaison with Surveyors and Supervisors. Update job records, identifying material requirements and operative hours to enable jobs to be scheduled correctly and materials procured efficiently. Accurately apply schedule of rate codes covering all aspects of each installation project. Generate customer quotations using company templates and the appropriate system or boiler configuration. Issue completed quotation letters to clients via email in a timely and professional manner. Process purchase orders for future installation works and same-day material requirements. Manage and respond to incoming emails, including customer and client queries. Maintain accurate records and job information within internal systems. Support the wider Gas Installation team with administrative and operational tasks as required. Undertake any other reasonable duties requested by management. Carry out ad hoc tasks to support departmental performance, service delivery and customer satisfaction. Person Specification Essential Skills & Experience Previous experience within an administrative, scheduling or coordination role. Excellent attention to detail and accuracy. Strong organisational and time management skills. Ability to prioritise workload and manage multiple tasks simultaneously. Good written and verbal communication skills. Competent in Microsoft Office, including Outlook, Word and Excel. Ability to work effectively as part of a team and independently when required. Professional and customer-focused approach. Desirable Skills & Experience Experience within the gas, heating, construction or maintenance sectors. Experience producing quotations or processing purchase orders. Knowledge of scheduling systems or job management software. Understanding of materials procurement processes. Personal Attributes Reliable and dependable. Proactive and motivated. Methodical and process-driven. Able to work under pressure and meet deadlines. Strong problem-solving skills. Positive attitude with a willingness to support colleagues and the wider business. Benefits Competitive salary of £28,000 per annum Full-time permanent position Supportive team environment

Site Manager Preston (PR2 9HT) Negotiable Day Rate 8 am - 5 pm Monday to Friday Fixed-Term Contract ( 20 months ) Introduction Acorn by Synergie is currently recruiting for a Site Manager to oversee a decarbonisation hospital project based in Preston. This is an excellent opportunity to join a long-term project, managing site operations and ensuring work is completed safely, efficiently and to programme over a 20 month contract. Key Duties Oversee a decarbonisation hospital project. Liaise with client supervisors, trades and site labour. Coordinate materials and deliveries. Conduct site inductions for new workers. Deliver toolbox talks and manage RAMS. Ensure all tasks are completed on time and in line with health and safety regulations. Requirements Valid CSCS card. SMSTS qualification. First Aid certification. Experience overseeing M&E projects would be advantageous. CDM site management experience Strong leadership, communication and organisational skills. Temporary Works Supervisor qualification ( not essential ) What We Offer Long-term contract with 20 months of work available. Monday to Friday with the possibility of weekend work as the job progresses Negotiable day rate dependent on experience. Ongoing support from Acorn by Synergie's Construction team throughout the project. Interested? Apply online with your up-to-date CV attached, or contact Acorn by Synergie's Construction Team on (phone number removed) for more information. Acorn by Synergie acts as an employment business for the supply of temporary workers.

Full job description Site Manager - Social Housing External Maintenance Location: Peterborough Contract: Full time, permanent Salary: 45,000 - 50,000 DOE (Plus Car Allowance Plus Package) The Opportunity We are working with a leading Social Housing Contractor to recruit a proactive Site Manager to deliver an external retrofit projects across social housing properties in the Peterborouigh area. This is a client-facing role where you will be responsible for ensuring projects are delivered on time, within budget, and to the highest standards of quality and health & safety. Key Responsibilities Oversee the overall direction of projects while maintaining financial control. Build strong relationships with clients and their representatives to ensure high-quality service delivery. Manage costs and coordinate subcontractors effectively. Plan and implement short, medium, and long-term programmes for multiple work streams. Conduct onsite inspections, investigations, and reporting to drive continuous improvement. Handover properties on time, meeting strict key performance indicators (KPIs). Liaise closely with clients, contract administrators, and design teams. Ensure strict health and safety compliance on site. Manage site administration and staff effectively. Oversee scheduling and procurement of materials. Chair subcontractor progress meetings. Programme works using MS Project. About You Proven track record delivering planned maintenance projects within social housing , ideally retrofit works. Strong leadership skills and the ability to maintain a visible, "hands-on" site presence. Excellent communication and client-facing skills. Experience in cost control and subcontractor management. Competent in using MS Project or similar planning software. Why Join You will be part of a modern, forward-thinking business that values the strengths, skills, and personalities of its people as the key to success. In return, you will receive a highly competitive salary, car allowance and mileage reimbursement, alongside excellent career progression opportunities. For your chance to secure this exciting opportunity, please apply online today!

We are recruiting for a global leading financial services organisation who committed to fostering the growth and success of all, whilst investing heavily in learning and development and paving unique career paths. Due to ongoing developments, my client is seeking a Project Manager who will be responsible for not only focusing on project management across a wide range of large and complex projects but within a client-facing project management capacity across Pensions Administration and Consulting, that can include implementations, benefit changes, Pensions Dashboard, GMP and de-risking. This high profile role will include being fully responsible for but not limited to: Managing the end-to-end management of complex projects ensuring work is delivered on time. Building and managing client, third party and internal stakeholder relationships on the projects to become a trusted adviser to support the decision-making requirements during the project lifecycle. Understanding the client specific needs and strategic journeys and delivering project outcomes that support those needs Leading enhanced collaboration between multiple service lines and multiple providers as well as defining project roles and responsibilities across the business and third parties Reviewing significant project proposals of high complexity and ambiguous parameters with high visibility and identifiable risk to the business, validating all project requirements, providing recommended changes to the proposal, as appropriate Whilst the client is seeking someone with experience in the pensions industry ( it doesn't need to be your whole career ), however it is essential that you possess client-facing project management experience and your pensions knowledge should include a working knowledge of Defined Benefit sector. Additionally, you will be someone with excellent relationship building and communication skills together with a structured and organised, working effectively across multiple deadlines, a strong business acumen with existing client-facing experience and a willingness to learn new skills and be adaptable to a changing environment The roles can be aligned to any of their offices in the UK on a hybrid-working basis. Offering excellent remuneration packages together with the opportunity to work for an organisation who want to break the normal cycle and change the world of pension administration for the better, further information is available on application.

TristoneNash are working with a large provider of affordable housing to assist them with their search for an Asbestos Project Manager on a permanent basis. You will be responsible for designing, managing, and successfully delivering a range of asbestos remedial programmes in a timely, cost-effective manner and to a high standard. Duties will include: Specifying, scoping, producing and project managing programmes of work from inception to delivery for compliance requirements across the entire operational area of the housing association, ensuring all works are executed on time, in budget and in accordance with regulatory requirements Carrying out audit inspections to ensure all works are delivered in accordance with agreed specification and quality standards ensuring compliance with Health & Safety legislation and policies and procedures. Ensuring excellent standards of customer care are applied to each contract. Dealing with all relevant customer queries &/or complaints in a sympathetic, pragmatic, and prompt manner as per agreed policies and procedures. Recording and reporting any risks, issues, sharing lessons learned during the project lifecycle. Completing stock compliance survey audits ensuring records are accurate and suitable for requirement. About You - We are looking for: Minimum BOHS P402, or P403 & P404 (or equivalent) qualified with demonstrable asbestos experience of working in a similar role within a housing association or contractor/consultancy. A good understanding & knowledge of Asbestos risk management, regulatory compliance, relevant statutory obligations related to the construction industry and housing sector (e.g., CDM & Asbestos regulations), with a keen focus on customer service standards. Project Management qualification (Desirable but training can be given). Good working knowledge of Microsoft Office packages including Outlook, Word & Excel IT and computer skills. Proactive, works on own initiative, able to prioritise workload and work well under pressure often producing outputs to tight deadlines. Must hold a full driving licence with access to a car. Will require business insurance for use in connection with the role and a willingness to travel across all geographical areas covered by the organisation For more information or to apply please submit your CV or speak with Harvey Baker on

Business Development Manager - Real Estate Shape the growth strategy of a leading international law firm. We're partnering with a top-tier global law firm to recruit a Business Development Manager to support one of its highest-profile Real Estate practices. This is an opportunity to work closely with partners and senior stakeholders, driving strategic business development initiatives, strengthening key client relationships and helping to deliver ambitious growth plans across the UK and internationally. You'll play a pivotal role in identifying new business opportunities, managing strategic pursuits, leading bids and pitches, developing thought leadership campaigns and supporting key client accounts. Working across a collaborative global BD function, you'll influence senior stakeholders while helping to shape market-facing initiatives that deliver measurable commercial impact. This role would suit an experienced Business Development professional from a legal or wider professional services environment who enjoys partnering with senior leaders, translating strategy into action and managing multiple high-profile projects. Real Estate sector experience would be advantageous, although not essential. Strong commercial awareness, excellent stakeholder management skills and the ability to influence at all levels are key. In return, you'll join a firm renowned for its collaborative culture, international reach and investment in career development, offering flexible hybrid working, excellent progression opportunities and a comprehensive benefits package. At Norfolk Capsey, we are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you have any specific requirements or need reasonable adjustments at any stage of the recruitment journey, please let us know. Your needs are important to us, and we want to ensure an equitable experience for every candidate. ABOUT NORFOLK CAPSEY Norfolk Capsey is a professional services marketing & business development recruitment specialist. For over twenty five years we've been connecting talent with many leading professional services firms in the UK & internationally.

Annual salary: up to £34,000.00 Complaints Officer Location: West London Contract: Full Time Permanent Salary: Up to £34,000 We are the largest provider of repairs and maintenance, and regeneration services across the UK. Mears provide tailored rapid-response and planned maintenance services through partnering arrangements with more than 70 local authorities, Arm's Length Management Organisations and Housing Associations. About the Role: We are looking for a Complaints Officer to join our team who can positively represent Mears, working with Octavia Housing Association to provide front facing support and advice for all complaints. Putting the client at the heart of everything we do; ensuring we meet the needs of the business and our client. As a Complaints Officer, you will be working alongside our Octavia contract within the Social housing project, delivering excellent service and support through our local teams, who understand the importance of working together for the local community. Key Responsibilities: Help resolve front-line complaints and queries Assist with complaint investigations and ensure thorough documentation Deliver a front-line professional service to our client, ensuring a positive experience Attend customer appointments promptly and to required standards Support the Group Customer Success Manager with operational needs Build and maintain positive relationships between Mears and the client Assist with social value initiatives and customer engagement across all channels Champion social value, internal communications, and the red thread approach Communicate accurate and timely information to customers and operational teams in clear terms Ensure customer feedback is acknowledged and shared with operational teams to improve service Represent Mears professionally as a brand ambassador Adhere to all relevant policies, processes, and procedures Recognise and escalate safeguarding concerns appropriately Work with local authorities, contractors, and support services to resolve complex resident issues Support residents in accessing digital services and inclusive communication Gather resident feedback and satisfaction data to inform service improvements Key Criteria: Experience in handling complaints and resolving queries Experience of working within Social Housing Understanding of Voids & Repairs Clear written and verbal communication skills Great customer service skills Professional telephone manner Experience in community engagement, social value, or resident involvement IT literate and confident using digital systems Effective problem-solving skills Ability to work independently or as part of a team Understanding of tenancy enforcement procedures and anti-social behaviour protocols Awareness of safeguarding principles and how to escalate concerns Ability to manage sensitive conversations with empathy and discretion Experience working with diverse communities and promoting equality and inclusion Knowledge of housing legislation and local authority procedures Ability to take accurate meeting minutes and produce clear written records Benefits: 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Van, Fuel Card and Uniform All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment Apply below or to discuss your application further; contact: Vickie Rudge url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Due to an internal promotion, our client is looking for an experienced Office Administrator to support the Operations Administrator, Managing Director and three of the management team in the effective administration and delivery of projects. This role will be based 5 days in the office, and you must be able to commute to Golders Green, NW11. About the role As an Office Administrator, your duties will include the following: Prepare invoices, quotations, purchase orders, other documents for issue to clients and suppliers Maintaining project spreadsheets Liaising with staff, clients, suppliers and external parties using a range of communication methods Undertaking research and procurement activities on behalf of the company Carrying out orders for plant, material and access hire Arrange training requirements for the team, work and parking permits Taking responsibility for general administration duties ie: filing, phone calls, inbox management, correspondence, organising meetings, coordinating diaries and arranging events About the hours and rewards The role of Office Administrator is a permanent position, subject to a 3-month trial period. Your hours of work are 37.5 per week, 8am to 4.30pm with 1 hour for lunch. There is on offer: A salary of £28,000 to £32,000 per annum, depending on experience Salary review after 6 months 28 days holiday including Bank Holidays Company mobile phone Workplace pension About you This position of Office Administrator would ideally suit an aspirational second jobber or a business graduate with some office experience. To be successful for the role you must have: Exemplary and fluent written and verbal communication skills Demonstrable skills in order to write and manage correspondence A courteous and helpful telephone manner Confidence in liaising with a variety of different stakeholders Strong organisational skills and a methodical manner A calm and logical approach, with the ability to work well under pressure Passion and tenacity in solving problems Meticulous attention to detail Assertiveness and able to use your own initiative when prioritising tasks A proactive, enthusiastic nature and a drive to get the job done A great sense of humour Strong knowledge of Microsoft Office suite including Word, Excel, Outlook, Teams The ability to create spreadsheet formulas on Excel is essential About the company Our client is a well-established building contractor with over 30 years experience in managing high end renovations and refurbishments in a wide range of residential properties in North and North West London. Applying eRecruitSmart is advertising this role on behalf of the hiring company. By applying, your CV will be reviewed and forwarded to the hiring manager responsible for this vacancy. You must currently reside in and have the right to work in the UK and live within a reasonable commute to the role. Please ensure your CV includes your location and contact details, otherwise you may not be considered. Only suitable applicants will be contacted. We look forward to receiving your application.

Annual salary: up to £46,443.92 Site Manager Location: Sedgefield Contract Type: Full-Time, Permanent Salary: £46,443.92 per annum + company car or car allowance Mears Group is one of the UK's leading providers of housing and care services. We deliver essential maintenance, regeneration, and retrofit services to homes and communities across the country. Our teams work in partnership with local authorities and housing providers to improve energy efficiency, safety, and living standards for residents. About the Role: We're looking for a proactive and detail-focused Planned works Site Manager to lead the delivery of our planned works programme within the social housing sector. You'll be responsible for managing planned works across housing properties, ensuring that all projects are delivered safely, on schedule, and to a consistently high standard. In this role, you will oversee day-to-day site operations, monitor progress, coordinate subcontractors, and ensure full compliance with health and safety requirements and building regulations. You'll work closely with local teams and stakeholders to deliver excellent service to residents while driving quality and efficiency across all site activities. About the role: Lead the day-to-day operational delivery of planned works contracts Manage site teams and subcontractors to ensure works are delivered efficiently and to programme Oversee progress through regular site inspections, ensuring all works meet required quality standards Take responsibility for internal and external works including windows, doors, heating upgrades, kitchen upgrades, roofing and garage demolition work. Take responsibility for KPI delivery against contract commitments Verify workmanship against building regulations, technical specifications, and project requirements Ensure scaffolding and all working-at-height activities are planned, monitored, and carried out safely and you can access the scaffold via ladder access to inspect fully. Provide clear and consistent updates to your line manager on site progress, risks, and emerging issues Maintain accurate records, site documentation, and change logs in line with company procedures Ensure subcontractor compliance with Health & Safety regulations, CDM requirements, and Mears policies Liaise with residents professionally to minimise disruption and deliver excellent customer service Champion a safe working environment, carrying out regular checks and reporting any hazards or incidents Drive continuous improvement, sharing learnings and supporting the development of the wider team Key Criteria: NVQ Level 6 in site management SMSTS certification First aid at work certificate Proven experience managing working at height activities and ensuring scaffold safety and compliance Demonstrable ability to lead on health & safety management, including monitoring, reporting, and enforcing site compliance Full UK driving licence Desirable: Asbestos Awareness certification and ability to manage asbestos related risks on site Experience delivering planned maintenance within social housing environments Sound technical understanding of internal and external refurbishment works (roofing, windows, heating, Kitchens, garage refurb and demolition etc.) Excellent interpersonal and communication skills for managing teams, subcontractors, and residents Ability to lead, mentor, and develop site operatives, trades and team members Strong problem-solving capability with a proactive, results driven approach Exceptional planning, coordination, and organisational skills to manage multiple workstreams Confident IT literacy with the ability to maintain accurate records, reports, and site documentation Full UK driving licence Benefits: 25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work! Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more Family friendly policies Company Van, Fuel Card / Car allowance and Uniform All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment. Apply below or to discuss your application further; contact: Grace Harris url removed If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

About the Role We are seeking an organised and proactive IMS Support Officer to support the ongoing development and management of our Integrated Management System (IMS). This role is central to maintaining the department's certification to ISO 9001 (Quality Management), ISO 14001 (Environmental Management) and ISO 50001 (Energy Management). The post holder will work closely with the Environment and IMS Manager to ensure compliance, continuous improvement and effective audit management across the department. Essential Criteria The successful candidate will demonstrate: Qualified Lead Auditor status in at least one of the following standards: ISO 9001, ISO 14001 or ISO 50001. Experience of managing internal audits and associated improvement processes. Ability to support, advise, motivate and mentor colleagues. Experience maintaining accurate information, records and data systems. Strong organisational skills with the ability to produce professional meeting minutes and action logs. Experience developing policies, procedures, templates and management documentation. Experience organising, developing and delivering training programmes. Experience planning and delivering departmental projects and evaluating outcomes. Strong analytical and critical-thinking skills with the ability to identify improvement opportunities. Excellent interpersonal skills with the ability to work collaboratively across multidisciplinary teams. What We're Looking For The ideal candidate will be: Detail-oriented and highly organised. Committed to continuous improvement and quality management. Confident in communicating with stakeholders at all levels. Comfortable working independently and managing competing priorities. Passionate about supporting environmental, quality and energy management initiatives. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

My client is currently looking for an office manager to join them on a full time basis. (This is an onsite role Mon-Fri 9-5:30) The Office Manager is responsible for the efficient day-to-day operation of the office, ensuring that administrative processes run smoothly and effectively. This role provides essential support to management and employees by overseeing office administration, maintaining accurate records, coordinating staff-related processes, and managing key operational functions. The Office Manager plays a central role in ensuring the business remains organised, compliant, and well supported. Key Responsibilities Office Management Oversee the day-to-day running of the office and ensure a professional, efficient working environment. Manage office supplies, equipment, and facilities. Coordinate maintenance, repairs, and relationships with external suppliers and service providers. Develop and maintain effective office procedures and administrative systems. Employee Administration Maintain accurate employee records. Manage annual leave requests and holiday records. Record and monitor employee sickness and other absences. Prepare and maintain staff timesheets and attendance records. Assist with employee onboarding and offboarding administration. Financial Administration Manage company bank accounts and carry out routine banking administration. Monitor account activity and reconcile transactions where required. Process invoices, expenses, and payments in line with company procedures. Contracts and Documentation Prepare, issue, and maintain employee contracts and other company documentation. Ensure contracts and records are securely stored and kept up to date. Maintain confidentiality of all employee and company information. General Administration Handle incoming correspondence, telephone calls, and emails. Organise meetings, appointments, and company calendars. Prepare reports, letters, and other business documents. Maintain filing systems, both electronic and paper-based. Support senior management with administrative tasks and projects. Ensure compliance with company policies and relevant legislation. Compliance and Record Keeping Maintain accurate administrative records. Assist with compliance requirements relating to employment documentation and office operations. Ensure confidential information is handled in accordance with company policies and data protection requirements. Person Specification Essential Skills and Experience Previous experience in an Office Manager or senior administrative role. Excellent organisational and time management skills. Strong attention to detail and accuracy. Excellent written and verbal communication skills. Proficient in Microsoft Office (Word, Excel, Outlook) and office management systems. Experience managing employee records, holidays, sickness, and time sheets. Experience handling contracts and confidential documentation. Ability to prioritise workload and work independently. Professional, trustworthy, and discreet when handling sensitive information. Please send your CV to the relevant email address to find out more

Your New Company Hays are delighted to be partnering with a well-established and values-led organisation to recruit a People Advisor on a 12-month fixed-term contract. This is an excellent opportunity for an experienced HR professional to join a collaborative people team and play a pivotal role in supporting managers and employees across a diverse organisation. With a strong focus on employee experience, continuous improvement and organisational development, this role offers the opportunity to influence people practices while contributing to a range of strategic HR initiatives and transformation projects. Your New Role As a People Advisor, you will provide a proactive, professional and solutions-focused HR advisory service, partnering closely with managers across the business. You will manage a broad range of employee relations cases and support key people processes, ensuring compliance with employment legislation and best practice. Key responsibilities will include: Managing a varied caseload of employee relations matters, including disciplinary, grievance, capability and performance management cases Providing expert advice and guidance to managers on HR policies, procedures and employment law Leading on attendance management, supporting managers with short and long-term absence cases and return-to-work processes Supporting performance improvement plans and development initiatives through effective use of HR systems and people data Building strong stakeholder relationships and acting as a trusted advisor across multiple business functions Supporting recruitment, retention, talent development and apprenticeship programmes Contributing to the delivery of wider People Strategy objectives, organisational change and transformation projects Identifying training needs and supporting learning and development initiatives Maintaining accurate employee records and ensuring data integrity and compliance Working collaboratively with recognised trade unions to maintain effective employee relations What You'll Need to Succeed To be successful in this role, you will be an experienced HR professional with strong advisory capabilities and a confident approach to stakeholder management.You will ideally demonstrate: CIPD Level 5 qualification (or be working towards a qualification) or equivalent practical experience Previous experience in a People Advisor, HR Advisor or similar generalist HR position Strong knowledge of UK employment legislation and HR best practice Experience managing employee relations cases and advising managers on complex people issues A background in supporting absence management, performance management and conduct matters Excellent communication and relationship-building skills A proactive, resilient and customer-focused approach Benefits Generous Annual Leave: 25 days plus bank holidays. Family Support: Enhanced maternity, paternity, and adoption pay. Financial Flexibility: Holiday purchase scheme, Aviva pension plan, and access to Wagestream. Travel & Transport: Lease car scheme and employee discounts. Continuous Learning: E-learning workshops and support for professional qualifications. Recognition & Well-being: Reward schemes, volunteering opportunities, enhanced sick pay, and discounted gym memberships. Health & Wellness: BUPA health expenses coverage for eligible employees. Flexible Working. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Learning & Development Advisor Location : Basildon £40,000 - £45,000 per annum 8.00am - 4.00pm / 9.00am - 5.00pm, Monday - Friday 4 days office based, 1 day working from home Working for a market leader in the logistics industry you will become a valued member of a friendly, well established team where collaboration, support, and professional development are at the heart of everything they do. Key Responsibilities Act as a trusted advisor to business leaders and managers, identifying and assessing learning and development needs across the organisation. Lead and manage a variety of L&D projects, including training needs analysis, programme design, supplier selection, and implementation. Source, evaluate, and manage external training providers to ensure high quality, cost-effective learning solutions. Develop, update, and enhance learning content and training programmes to align with business objectives and organisational capability requirements. Review and redesign existing training materials, ensuring content remains engaging, relevant, and fit for purpose. Upload, maintain, and administer learning content across online learning platforms and systems. Proactively research and introduce innovative digital and online learning solutions to support continuous employee development. Produce and present detailed management information, reports, and insights using Excel and PowerPoint, tracking learning activity, effectiveness, and key performance indicators. Manage, coach, and develop a team of two L&D Coordinators, ensuring effective delivery of departmental objectives and excellent stakeholder support. Respond to learning and development enquiries, providing timely advice, guidance, and support to employees and managers. Build strong relationships with internal stakeholders to promote a culture of continuous learning and professional development. Coordinate and deliver school and community outreach initiatives to raise awareness of career opportunities within the business and attract high quality apprenticeship candidates. Support apprenticeship programmes and early careers development activities, helping to build future talent pipelines for the organisation. Ensure all learning and development activities comply with relevant policies, procedures, and regulatory requirements. Skills and Experience Experience in Learning & Development, Training, Talent Development, or a related HR discipline. Strong project management and organisational skills, with the ability to manage multiple priorities simultaneously. Experience designing, delivering, and evaluating training programmes. Excellent stakeholder management and communication skills. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Job Description Manufacturing Services Manager Derby Full Time Why join Rolls-Royce? At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere. By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture. We currently have an excellent opportunity to join the TBF (Turbines Blade Facility) team as the Manufacturing Services Manager. The TBF completes complex machining and finishing processes for aerospace grade components for use on OE and aftermarket engines. As the Manufacturing Services Manager you will be accountable for the on-site team delivering all aspects of asset management, engineering inspections, fixture care, fluid management and energy management. You will be responsible for leading your team and delivering all key metrics in support of the operational business. What you will be doing: The individual in this role will manage employees to provide Manufacturing Services support to the Operations facility. Other key duties will include: Accountability for the performance and results of their team. Adapting plans and priorities to set direction for their team. Making decisions and solving problems guided by policies, procedures and plans for their area. Operating within defined manufacturing services and other standards and policies to address resource and operational challenges. Leading others through a good knowledge of manufacturing services. Operating autonomously and receiving guidance from management when the impact is broader, outside their team or the subject is more complex. Ensuring that all equipment, fixturing, tooling and services needed to support the Manufacturing process are available when required to the requisite standard. Providing leadership and coaching for maintenance teams within the facility. Preferred requirements: Conceptual and practical knowledge of manufacturing services. Has had experience in functional support groups. Has a proven track record delivering business results. Demonstrated leadership whilst embracing behaviours that inspire team working and simplicity. Takes responsibility for their own development with particular focus on their leadership skills, has attended leadership development programmes. Has led transformation projects and is familiar with continuous improvement methodologies such as six sigma and lean (Green and/or Black belt desirable but not mandatory). Delivered manufacturing facility wide projects. Benefits will include: Retirement Savings through the Rolls-Royce Retirement Savings Trust Group Life Assurance provides for a lump sum benefit if you die whilst employed by Rolls-Royce Group Income Protection provides an income in the event that you are unable to work due to illness or injury Your Shares: Matched is a simple way to own Rolls-Royce shares and invest in our future, together. Buy one share, get one free! Digital GP provides a convenient way for you to access GP consultations Employee Assistance (EAP) and Live Well programmes Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too. Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive. Closing date: 23rd August 2026 As part of our selection process, candidates in certain locations may be asked to complete an online assessment, which can include cognitive and behavioural aptitude testing relevant to the role. If required, full instructions for the next steps will be provided. Job Category Manufacturing Services Posting Date 04 Aug 2026; 00:08 Posting End Date 23 Aug 2026PandoLogic.

Technical Services Manager (Mechanical) Location: Surrey Salary: Competitive + Benefits Job Type: Full Time, Permanent The Opportunity We are seeking an experienced Technical Services Manager to lead the delivery of mechanical engineering and maintenance services within a complex and critical facilities environment in Surrey. This is an excellent opportunity for a mechanically biased engineering professional to oversee operations and maintenance activities, ensuring the safe, compliant, and efficient performance of critical plant and infrastructure. The successful candidate will lead engineering teams, manage specialist contractors, and drive continuous improvement across all aspects of service delivery. Key Responsibilities Lead the delivery of technical and mechanical services, ensuring operational excellence and high levels of customer satisfaction. Act as the primary escalation point for technical and operational issues, ensuring timely and effective resolution. Drive continuous improvement through the implementation of best practice maintenance standards and operational procedures. Manage and supervise the Operations & Maintenance team, including workload allocation, training, development, and performance management. Ensure planned preventative maintenance (PPM) and reactive maintenance activities are completed in accordance with agreed schedules. Oversee Appointed Person duties and Safe Systems of Work (SSoW) across all maintenance activities. Maintain accurate and accessible engineering documentation, including drawings, O&M manuals, SOPs, MOPs, EOPs, and statutory records. Coordinate specialist contractors and vendors, ensuring all works are delivered safely, efficiently, and in compliance with site requirements. Support project delivery, contractor procurement, technical evaluations, and lifecycle planning activities. Ensure compliance with all health, safety, environmental, statutory, and client-specific requirements. Monitor KPIs, service performance, and maintenance compliance, providing regular operational reports. Support critical maintenance activities, plant shutdowns, isolations, and permit-to-work processes. Participate in emergency response activities and provide out-of-hours support when required. About You To be successful in this role, you will be a mechanically focused engineering leader with extensive experience managing maintenance operations within a critical or highly regulated environment. Essential Skills & Experience Minimum five years' experience in technical services, estates, facilities management, or building services environments. Proven experience managing engineering and maintenance teams. Recognised mechanical apprenticeship with HNC/HND, City & Guilds, NVQ Level 3 or equivalent qualification in Mechanical Engineering or Building Services. Strong knowledge of mechanical building systems, including ventilation, steam systems, pumps, pressurisation systems, water services, and effluent treatment plant operations. Experience managing critical engineering infrastructure within regulated environments. Strong understanding of Safe Systems of Work, permit-to-work systems, risk management, and high-risk maintenance activities. Experience managing subcontractors, service partners, and specialist vendors. Strong working knowledge of Computerised Maintenance Management Systems (CMMS) and work order management processes. Ability to interpret technical documentation, engineering drawings, procedures, and statutory guidance. Excellent leadership, communication, organisational, and problem-solving skills. Desirable Experience Experience within healthcare, pharmaceutical, manufacturing, laboratories, or other critical facilities environments. Knowledge of specialist clinical ventilation systems, decontamination facilities, clean environments, steam generation systems, and medical gases. Experience implementing engineering best practice within mission-critical environments. Working towards a Bachelor's or Master's degree in Mechanical Engineering or a related discipline. Willingness to undertake Authorised Engineer responsibilities for mechanical systems. What You'll Receive Competitive salary and comprehensive benefits package. Opportunity to work within a technically challenging and highly regulated environment. Ongoing professional development and training. Clear career progression opportunities. A supportive and collaborative working culture focused on safety, innovation, and operational excellence. Apply Now If you are a mechanically biased engineering professional looking to take the next step in your career and lead the delivery of critical maintenance services in Surrey, we'd love to hear from you. Apply today to join a forward-thinking organisation committed to engineering excellence, safety, and continuous improvement.

Warehouse Shift Managers x2 Cambridgeshire Area £40,000- £45,000 Back Shift Manager 2:00pm - 10:00pm (Mon-Fri) £42,500 Night Shift Manager 10:00pm - 6:00am (Sun-Thurs or Mon-Fri) £45,000 An exciting opportunity has arisen to join a large-scale, highly automated logistics operation in the Cambridgeshire area as part of a major operational transformation programme. We are recruiting for two Shift Managers to lead high-performing warehouse operations within a fast-paced distribution environment processing significant annual volume across a modern logistics facility. These are hands-on leadership roles managing teams of between 20-30 operatives per shift, requiring strong operational presence, excellent people leadership and the ability to drive standards, performance and change from day one. The Operation 100,000 pallet capacity site 1.8 million pallets processed annually Significant automation investment programme SAP and WMS implementation projects underway AI-driven operational systems being introduced Large-scale, fast-moving logistics environment The Role Reporting into senior operational leadership, you will take responsibility for the day-to-day management of your shift operation, ensuring service, productivity, safety and people performance targets are consistently achieved. This role requires an individual who can lead from the front, motivate teams and use data to make effective operational decisions in a challenging and evolving environment. Key Responsibilities Lead and manage a team of 20-30 warehouse operatives Drive operational performance across safety, productivity and service Deliver strong people leadership and team engagement Support and embed operational change initiatives Use operational data and KPIs to improve performance Work closely with senior leadership on continuous improvement projects Support automation and systems implementation projects Maintain high operational standards across the shift What We're Looking For Experience within warehousing, logistics or distribution operations Proven leadership capability within a fast-paced environment Strong presence and the ability to positively influence teams Confident decision-maker with a proactive approach Comfortable working within change and transformation environments Computer literate with strong operational data awareness Exposure to SAP, WMS or similar warehouse systems preferred Interest in automation, technology and operational improvement Ability to hit the ground running and make an immediate impact This is an excellent opportunity for ambitious operational leaders looking to join a business investing heavily in technology, automation and long-term operational growth.

Your New Role As an HR Adviser - Employee Relations, you will play a key role in providing professional, pragmatic and solutions-focused employee relations support across the organisation. Acting as a trusted adviser to managers and employees, you will ensure that people matters are managed fairly, consistently and in line with employment legislation, organisational policies and best practice.Working within a collaborative People Services team, you will manage a varied employee relations caseload, support organisational change initiatives and consultation activities, contribute to policy development and help enhance management capability through coaching, training and guidance. You will also use workforce data and insights to identify trends, mitigate risk and drive continuous improvement. Key Responsibilities Provide expert employee relations advice and guidance to managers and employees. Manage a diverse employee relations caseload, including disciplinary, grievance, absence management, capability, probation, flexible working and dignity at work matters. Support managers through both formal and informal employee relations processes, promoting early intervention and effective resolution. Attend hearings, appeals, consultations and meetings, offering professional advice and identifying potential risks. Support organisational change programmes, workforce transformation projects and consultation exercises. Contribute to the development, review and implementation of people policies, procedures and guidance. Design and deliver training, coaching sessions and briefings on employee relations topics. Analyse employee relations data, identify emerging trends and make recommendations for improvement. Develop and maintain effective working relationships with managers, employees, trade unions and key stakeholders. Ensure accurate case management records and management information are maintained in line with data protection requirements. What You'll Need to Succeed Proven experience providing employee relations advice and guidance to managers. Strong background managing a broad range of employee relations casework, including disciplinary, grievance, attendance and capability matters. Sound knowledge of employment legislation and experience applying policies and procedures in practice. Ability to provide clear, practical and commercial people advice. Excellent communication, influencing and stakeholder management skills. Strong organisational skills with the ability to manage competing priorities effectively. Experience supporting organisational change and consultation processes. Ability to coach and support managers to develop effective people management practices. Strong analytical skills with the ability to identify trends, assess risks and recommend solutions. Experience handling sensitive and confidential information with discretion and professionalism. Proficiency in Microsoft Office applications and HR systems. What You'll Need to Be Considered CIPD Level 5 Associate Diploma in People Management, equivalent qualification, or significant relevant experience in employee relations, employment law, organisational change or people advisory services. Mediation qualification or willingness to undertake mediation training. Evidence of continued professional and personal development. What You'll Get in Return Opportunity to join a supportive and collaborative People Services function. Varied and rewarding employee relations role with opportunities to influence organisational improvements. Ongoing professional development and training opportunities. Competitive salary and benefits package. Interested? If you're an experienced Employee Relations professional looking to join a forward-thinking organisation where you can make a real impact, I'd love to hear from you. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk