Lab Manager - Primary Location: Belfast - Department: Lab and Stud - Working Hours: Full time - Type: Permanent Main Purpose of Role: As Lab Manager, you will lead a critical operational function at Cogent Breeding, ensuring the delivery of high-quality laboratory services that support our customers, breeding programmes, and business objectives. You will be responsible for driving operational excellence, maintaining the highest standards of quality, safety, and compliance, and developing a high-performing team capable of meeting evolving production demands. Working closely with internal stakeholders, customers, and service partners, you will play a key role in optimising laboratory performance, implementing continuous improvement initiatives, and fostering a culture of accountability, collaboration, and innovation. This is an exciting opportunity for a hands-on leader who is passionate about developing people, improving processes, and delivering results in a fast-paced scientific environment. Key Responsibilities: Laboratory Operations & Resource Management - Lead day-to-day laboratory operations, ensuring capacity, workflows, and resources meet production and customer requirements. - Oversee laboratory budgets, expenses, inventory, purchasing, and supplier relationships. - Ensure facilities, infrastructure, equipment, and IT systems are maintained and operating effectively, coordinating servicing, repairs, upgrades, and preventative maintenance programmes. - Manage laboratory logistics and operational planning to maximise efficiency, productivity, and product quality. - Identify and deliver continuous improvement initiatives to enhance processes, quality, and operational performance. Leadership & People Management - Lead, motivate, and develop a skilled laboratory team, fostering a collaborative, accountable, and high-performance culture. - Manage workforce planning, scheduling, and resource allocation to ensure operational requirements are met. - Set clear objectives, monitor performance, provide coaching and feedback, and support employee development. - Support recruitment, onboarding, training, and succession planning activities in partnership with relevant business functions. - Ensure all team members maintain the skills, knowledge, and training required to perform their roles safely and effectively. - Lead regular team meetings to communicate business priorities, quality standards, performance outcomes, and operational updates. Quality, Compliance & Production - Ensure all laboratory processes comply with company procedures, quality standards, regulatory requirements, and biosecurity protocols. - Monitor production and quality data, identifying trends and implementing corrective actions where required. - Maintain accurate production, quality, and training records and ensure data integrity across all laboratory processes. - Support internal and external audits, inspections, and customer visits, ensuring effective preparation and timely implementation of any actions. - Investigate quality issues, equipment failures, and operational incidents, implementing preventative measures to drive continuous improvement. - Act as the primary point of contact for production, quality, and customer-related laboratory activities. Stakeholder Management - Build strong relationships with internal teams, customers, suppliers, service providers, and external partners. - Collaborate across departments to ensure smooth delivery of operational objectives and customer commitments. - Provide regular reporting and updates on laboratory performance, quality metrics, operational risks, and improvement initiatives. Essential Skills and Attributes: - Degree in Biology, Biotechnology, Biochemistry, Laboratory Sciences, Animal Sciences, or a related discipline (preferred). - Proven experience in a laboratory leadership role within biologics, pharmaceuticals, clinical laboratories, animal sciences, or a related production environment. - Strong people leadership skills, with experience developing teams and managing performance. - Demonstrated ability to manage multiple priorities, resources, and operational demands in a fast-paced environment. - Knowledge of quality management systems, regulatory compliance, and health and safety requirements. - Strong analytical, problem-solving, and decision-making skills. - Effective communication and stakeholder management abilities. - Proficient in Microsoft Office and laboratory management systems. Enhanced Benefits - Annual leave entitlement starting at 23 days plus bank holiday, increasing with length of service up to 28 days plus bank holidays - Matched Pension Scheme - Life Assurance (4 times basic salary) - BUPA healthcare and Dental Plan - Long Service Awards at 5, 10, 15, 20 and 30 years - Enhanced Family Leave
Aug 08, 2026
Full time
Lab Manager - Primary Location: Belfast - Department: Lab and Stud - Working Hours: Full time - Type: Permanent Main Purpose of Role: As Lab Manager, you will lead a critical operational function at Cogent Breeding, ensuring the delivery of high-quality laboratory services that support our customers, breeding programmes, and business objectives. You will be responsible for driving operational excellence, maintaining the highest standards of quality, safety, and compliance, and developing a high-performing team capable of meeting evolving production demands. Working closely with internal stakeholders, customers, and service partners, you will play a key role in optimising laboratory performance, implementing continuous improvement initiatives, and fostering a culture of accountability, collaboration, and innovation. This is an exciting opportunity for a hands-on leader who is passionate about developing people, improving processes, and delivering results in a fast-paced scientific environment. Key Responsibilities: Laboratory Operations & Resource Management - Lead day-to-day laboratory operations, ensuring capacity, workflows, and resources meet production and customer requirements. - Oversee laboratory budgets, expenses, inventory, purchasing, and supplier relationships. - Ensure facilities, infrastructure, equipment, and IT systems are maintained and operating effectively, coordinating servicing, repairs, upgrades, and preventative maintenance programmes. - Manage laboratory logistics and operational planning to maximise efficiency, productivity, and product quality. - Identify and deliver continuous improvement initiatives to enhance processes, quality, and operational performance. Leadership & People Management - Lead, motivate, and develop a skilled laboratory team, fostering a collaborative, accountable, and high-performance culture. - Manage workforce planning, scheduling, and resource allocation to ensure operational requirements are met. - Set clear objectives, monitor performance, provide coaching and feedback, and support employee development. - Support recruitment, onboarding, training, and succession planning activities in partnership with relevant business functions. - Ensure all team members maintain the skills, knowledge, and training required to perform their roles safely and effectively. - Lead regular team meetings to communicate business priorities, quality standards, performance outcomes, and operational updates. Quality, Compliance & Production - Ensure all laboratory processes comply with company procedures, quality standards, regulatory requirements, and biosecurity protocols. - Monitor production and quality data, identifying trends and implementing corrective actions where required. - Maintain accurate production, quality, and training records and ensure data integrity across all laboratory processes. - Support internal and external audits, inspections, and customer visits, ensuring effective preparation and timely implementation of any actions. - Investigate quality issues, equipment failures, and operational incidents, implementing preventative measures to drive continuous improvement. - Act as the primary point of contact for production, quality, and customer-related laboratory activities. Stakeholder Management - Build strong relationships with internal teams, customers, suppliers, service providers, and external partners. - Collaborate across departments to ensure smooth delivery of operational objectives and customer commitments. - Provide regular reporting and updates on laboratory performance, quality metrics, operational risks, and improvement initiatives. Essential Skills and Attributes: - Degree in Biology, Biotechnology, Biochemistry, Laboratory Sciences, Animal Sciences, or a related discipline (preferred). - Proven experience in a laboratory leadership role within biologics, pharmaceuticals, clinical laboratories, animal sciences, or a related production environment. - Strong people leadership skills, with experience developing teams and managing performance. - Demonstrated ability to manage multiple priorities, resources, and operational demands in a fast-paced environment. - Knowledge of quality management systems, regulatory compliance, and health and safety requirements. - Strong analytical, problem-solving, and decision-making skills. - Effective communication and stakeholder management abilities. - Proficient in Microsoft Office and laboratory management systems. Enhanced Benefits - Annual leave entitlement starting at 23 days plus bank holiday, increasing with length of service up to 28 days plus bank holidays - Matched Pension Scheme - Life Assurance (4 times basic salary) - BUPA healthcare and Dental Plan - Long Service Awards at 5, 10, 15, 20 and 30 years - Enhanced Family Leave
Ernest Gordon Recruitment Limited
Mexborough, Yorkshire
Logistics/Facilities Manager (HGV's) £35,000 - £45,000 + Company Benefits + Overtime + Progression Mexborough, South Yorkshire Are you a Logistics/Facilities Manager looking for a varied role within a fast-paced environment, working for a well-established logistics company offering flexible working hours, autonomy, and time off in lieu for additional hours worked? Since the early 2000s, this company has grown into a multi-million-pound business with nearly 200 employees, providing logistics services to industries including automotive, food, and pharmaceuticals. Due to continued growth, they are looking to strengthen their operations team. In this varied role, you will oversee the day-to-day management of a fleet of around 80 HGVs operating across four UK sites, coordinating servicing, maintenance, and repairs while liaising with Site Managers to ensure smooth operations. You will also manage departmental budgets, oversee the procurement of vehicle parts and site supplies, negotiate with suppliers, and respond to operational issues as they arise. This is a 45-hour-per-week role, with typical working hours of either 8am-5pm or 9am-6pm, with any additional hours returned as time off in lieu. This role would suit a Logistics/Facilities Manager or similar with experience managing HGV fleets and coordinating site operations, looking for a varied position within a growing logistics business offering flexibility and long-term progression. The Role Manage a fleet of around 80 HGVs Coordinate servicing and maintenance schedules with Site Managers Travel to the company's four UK sites approximately once a month 45-hour week with time off in lieu for additional hours worked The Person Logistics/Facilities Manager or similar Experience managing 20+ HGVs Able to commute to Mexborough Reference Number: BBH26263A Fleet Manager, Transport, Fleet Controller, HGV Fleet,Vehicle Maintenance, Fleet ,Operations, Logistics, Workshop Management, Fleet Compliance, Budget Management, Supplier Negotiation, Automotive, HGV, LGV, Thurnscoe, South Yorkshire, Barnsley, Doncaster, Rotherham, Sheffield, Pontefract, Wakefield. If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Aug 08, 2026
Full time
Logistics/Facilities Manager (HGV's) £35,000 - £45,000 + Company Benefits + Overtime + Progression Mexborough, South Yorkshire Are you a Logistics/Facilities Manager looking for a varied role within a fast-paced environment, working for a well-established logistics company offering flexible working hours, autonomy, and time off in lieu for additional hours worked? Since the early 2000s, this company has grown into a multi-million-pound business with nearly 200 employees, providing logistics services to industries including automotive, food, and pharmaceuticals. Due to continued growth, they are looking to strengthen their operations team. In this varied role, you will oversee the day-to-day management of a fleet of around 80 HGVs operating across four UK sites, coordinating servicing, maintenance, and repairs while liaising with Site Managers to ensure smooth operations. You will also manage departmental budgets, oversee the procurement of vehicle parts and site supplies, negotiate with suppliers, and respond to operational issues as they arise. This is a 45-hour-per-week role, with typical working hours of either 8am-5pm or 9am-6pm, with any additional hours returned as time off in lieu. This role would suit a Logistics/Facilities Manager or similar with experience managing HGV fleets and coordinating site operations, looking for a varied position within a growing logistics business offering flexibility and long-term progression. The Role Manage a fleet of around 80 HGVs Coordinate servicing and maintenance schedules with Site Managers Travel to the company's four UK sites approximately once a month 45-hour week with time off in lieu for additional hours worked The Person Logistics/Facilities Manager or similar Experience managing 20+ HGVs Able to commute to Mexborough Reference Number: BBH26263A Fleet Manager, Transport, Fleet Controller, HGV Fleet,Vehicle Maintenance, Fleet ,Operations, Logistics, Workshop Management, Fleet Compliance, Budget Management, Supplier Negotiation, Automotive, HGV, LGV, Thurnscoe, South Yorkshire, Barnsley, Doncaster, Rotherham, Sheffield, Pontefract, Wakefield. If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Group Consolidation & Reporting Manager Location: Cheltenham (Hybrid - 2-3 days per week in the office) Contract: 3-6 Months IR35: Inside IR35 Rate: Competitive About the Company Our client is a well-established international organisation with a strong global presence and operations across multiple regions. They deliver innovative engineering and industrial technology solutions to a broad customer base spanning sectors such as healthcare, pharmaceuticals, food & beverage, manufacturing and other process industries. Due to increased demand within the Group Finance function, they are seeking an experienced Group Consolidation & Reporting Manager to join the team, reporting directly to the Head of Group Consolidation & Reporting. The Role This is an excellent opportunity for a technically strong finance professional with significant group consolidation experience to play a key role in the delivery and continuous improvement of the Group's financial reporting processes. Key Responsibilities Lead the monthly group consolidation and financial reporting process across more than 200 reporting entities. Produce accurate, timely and insightful Group financial reporting. Prepare analysis and commentary across the P&L, Balance Sheet and Cash Flow. Partner with international finance teams, Group Finance and senior stakeholders. Drive process improvements, automation and reporting efficiencies, including dashboard development. Support the ongoing development and enhancement of the Group's consolidation and reporting environment. Strengthen financial controls, reporting processes and data quality across the Group. Why Apply? This is an opportunity to join a highly respected global organisation where you'll gain exposure to senior leadership and make a tangible impact on the Group's reporting and consolidation processes. The role offers a collaborative international environment, challenging work, and the opportunity to contribute to ongoing finance transformation initiatives. If you're an experienced Group Reporting professional with strong consolidation experience please reach out to Hannah Curnow on . Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Aug 08, 2026
Seasonal
Group Consolidation & Reporting Manager Location: Cheltenham (Hybrid - 2-3 days per week in the office) Contract: 3-6 Months IR35: Inside IR35 Rate: Competitive About the Company Our client is a well-established international organisation with a strong global presence and operations across multiple regions. They deliver innovative engineering and industrial technology solutions to a broad customer base spanning sectors such as healthcare, pharmaceuticals, food & beverage, manufacturing and other process industries. Due to increased demand within the Group Finance function, they are seeking an experienced Group Consolidation & Reporting Manager to join the team, reporting directly to the Head of Group Consolidation & Reporting. The Role This is an excellent opportunity for a technically strong finance professional with significant group consolidation experience to play a key role in the delivery and continuous improvement of the Group's financial reporting processes. Key Responsibilities Lead the monthly group consolidation and financial reporting process across more than 200 reporting entities. Produce accurate, timely and insightful Group financial reporting. Prepare analysis and commentary across the P&L, Balance Sheet and Cash Flow. Partner with international finance teams, Group Finance and senior stakeholders. Drive process improvements, automation and reporting efficiencies, including dashboard development. Support the ongoing development and enhancement of the Group's consolidation and reporting environment. Strengthen financial controls, reporting processes and data quality across the Group. Why Apply? This is an opportunity to join a highly respected global organisation where you'll gain exposure to senior leadership and make a tangible impact on the Group's reporting and consolidation processes. The role offers a collaborative international environment, challenging work, and the opportunity to contribute to ongoing finance transformation initiatives. If you're an experienced Group Reporting professional with strong consolidation experience please reach out to Hannah Curnow on . Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data:
Operations Manager Permanent Glasgow £44,497 - £60,497 About the Role We are seeking an experienced Operations Manager to lead operational delivery across a regulated manufacturing environment, ensuring facilities, people, systems, and processes are set up to support safe, efficient, and compliant operations. Reporting to the Head of Operations, this is a key leadership role with responsibility for operational activities across the site, including production support, warehousing, facilities, and operational readiness. The successful candidate will play a critical role in maintaining operational excellence while helping shape future site capability through strategic planning, continuous improvement, and capital investment initiatives. This is a highly visible role that requires someone who is proactive, solutions-focused, and able to deliver results while working effectively across multiple functions and stakeholders. What You'll Be Responsible For: Operational Leadership Lead day-to-day operational activities across the facility, ensuring safe, compliant, and efficient operations Manage and develop a team of operational staff, setting priorities, objectives, and performance expectations Ensure facilities, equipment, materials, and resources are available to support project and production delivery Drive a culture of accountability, continuous improvement, and operational excellence Health, Safety & Compliance Take a leading role in maintaining site compliance with Health & Safety, quality, and regulatory requirements Ensure safe systems of work are developed, implemented, and continuously improved Promote a strong compliance culture within a highly regulated environment Support site readiness for audits and inspections as required Facilities & Asset Management Oversee the effective operation and maintenance of site facilities and equipment Support operational planning to maximise facility utilisation and asset availability Contribute to future CAPEX planning and investment decisions Ensure equipment testing, maintenance, and accreditation activities remain compliant and up to date Continuous Improvement Drive initiatives to improve operational performance, efficiency, and cost effectiveness Improve systems, processes, documentation, housekeeping, and resource management Identify opportunities to streamline operations and enhance service delivery Ensure lessons learned are captured and applied to future activities Stakeholder Management Work closely with project teams, central functions, technical teams, and external suppliers Build strong relationships across the organisation to resolve challenges and deliver outcomes Influence stakeholders and navigate complex environments to achieve operational objectives Support the delivery of projects through effective planning and cross-functional collaboration About You: You are an experienced operations leader who enjoys taking ownership, solving problems, and driving delivery within regulated environments. You'll bring: Proven operational management experience within a regulated industry Experience managing teams and operational activities in manufacturing or production environments Strong understanding of Health & Safety, quality, and compliance requirements Experience managing operational budgets, resources, and facility requirements Excellent stakeholder management and influencing skills A proactive, "can-do" approach with the confidence to make decisions and drive outcomes Desirable (but not essential): Experience within pharmaceutical, food manufacturing, GMP, or similarly regulated environments NEBOSH or equivalent Health & Safety qualification Experience managing CAPEX projects or facility improvements Exposure to Lean, 5S, or continuous improvement methodologies This role would suit someone who has operated in highly regulated sectors such as pharmaceuticals, food production, nuclear, advanced manufacturing, or similar environments where quality, compliance, and operational discipline are critical. Why Join Us? Opportunity to lead operational delivery at a strategically important manufacturing facility Influence site operations, future improvements, and long-term capability plans Work in a collaborative environment with strong cross-functional support Flexible approach to working hours Competitive salary (£44,497 - £60,497) Location & Working Pattern Based primarily on-site in Glasgow High on-site presence expected, with occasional home working flexibility 37 hours per week Monday-Thursday: 08:30 - 17:00, Friday: 08:30 - 16:00 Flexible working arrangements available around core business needs The Opportunity This is an excellent opportunity for an experienced operations professional to step into a highly influential role where you will help shape the future of site operations while leading teams, improving processes, and ensuring operational excellence within a regulated manufacturing environment. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Aug 08, 2026
Full time
Operations Manager Permanent Glasgow £44,497 - £60,497 About the Role We are seeking an experienced Operations Manager to lead operational delivery across a regulated manufacturing environment, ensuring facilities, people, systems, and processes are set up to support safe, efficient, and compliant operations. Reporting to the Head of Operations, this is a key leadership role with responsibility for operational activities across the site, including production support, warehousing, facilities, and operational readiness. The successful candidate will play a critical role in maintaining operational excellence while helping shape future site capability through strategic planning, continuous improvement, and capital investment initiatives. This is a highly visible role that requires someone who is proactive, solutions-focused, and able to deliver results while working effectively across multiple functions and stakeholders. What You'll Be Responsible For: Operational Leadership Lead day-to-day operational activities across the facility, ensuring safe, compliant, and efficient operations Manage and develop a team of operational staff, setting priorities, objectives, and performance expectations Ensure facilities, equipment, materials, and resources are available to support project and production delivery Drive a culture of accountability, continuous improvement, and operational excellence Health, Safety & Compliance Take a leading role in maintaining site compliance with Health & Safety, quality, and regulatory requirements Ensure safe systems of work are developed, implemented, and continuously improved Promote a strong compliance culture within a highly regulated environment Support site readiness for audits and inspections as required Facilities & Asset Management Oversee the effective operation and maintenance of site facilities and equipment Support operational planning to maximise facility utilisation and asset availability Contribute to future CAPEX planning and investment decisions Ensure equipment testing, maintenance, and accreditation activities remain compliant and up to date Continuous Improvement Drive initiatives to improve operational performance, efficiency, and cost effectiveness Improve systems, processes, documentation, housekeeping, and resource management Identify opportunities to streamline operations and enhance service delivery Ensure lessons learned are captured and applied to future activities Stakeholder Management Work closely with project teams, central functions, technical teams, and external suppliers Build strong relationships across the organisation to resolve challenges and deliver outcomes Influence stakeholders and navigate complex environments to achieve operational objectives Support the delivery of projects through effective planning and cross-functional collaboration About You: You are an experienced operations leader who enjoys taking ownership, solving problems, and driving delivery within regulated environments. You'll bring: Proven operational management experience within a regulated industry Experience managing teams and operational activities in manufacturing or production environments Strong understanding of Health & Safety, quality, and compliance requirements Experience managing operational budgets, resources, and facility requirements Excellent stakeholder management and influencing skills A proactive, "can-do" approach with the confidence to make decisions and drive outcomes Desirable (but not essential): Experience within pharmaceutical, food manufacturing, GMP, or similarly regulated environments NEBOSH or equivalent Health & Safety qualification Experience managing CAPEX projects or facility improvements Exposure to Lean, 5S, or continuous improvement methodologies This role would suit someone who has operated in highly regulated sectors such as pharmaceuticals, food production, nuclear, advanced manufacturing, or similar environments where quality, compliance, and operational discipline are critical. Why Join Us? Opportunity to lead operational delivery at a strategically important manufacturing facility Influence site operations, future improvements, and long-term capability plans Work in a collaborative environment with strong cross-functional support Flexible approach to working hours Competitive salary (£44,497 - £60,497) Location & Working Pattern Based primarily on-site in Glasgow High on-site presence expected, with occasional home working flexibility 37 hours per week Monday-Thursday: 08:30 - 17:00, Friday: 08:30 - 16:00 Flexible working arrangements available around core business needs The Opportunity This is an excellent opportunity for an experienced operations professional to step into a highly influential role where you will help shape the future of site operations while leading teams, improving processes, and ensuring operational excellence within a regulated manufacturing environment. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Trinity Resource Solutions
Chalfont St. Peter, Buckinghamshire
Lead a Customer Service Team Through an Exciting Period of Growth & Transformation We're working exclusively with an ambitious healthcare organisation entering an exciting new chapter following significant investment and business expansion. This isn't simply about managing an established customer service team. It's about helping shape the future. With the implementation of a new ERP platform, the launch of an exciting new division and continued international growth, we're looking for an inspirational Customer Service Manager who enjoys developing people, improving processes and building exceptional customer relationships. If you're someone who naturally brings people together, embraces change and enjoys making a genuine impact, we'd love to hear from you. The Opportunity Reporting into the Head of Operations, you'll lead a high-performing Customer Service team, creating an environment where people are motivated, engaged and continually improving. You'll play a key role in developing the team, embedding new ways of working and ensuring customers continue to receive an outstanding experience throughout periods of change and growth. You'll also work closely with Sales, Procurement, Logistics and Quality, ensuring the customer service function becomes an increasingly commercial part of the business by strengthening client relationships and identifying opportunities to support business growth. This is an opportunity to genuinely influence how the customer service function develops over the coming years. What You'll Be Doing Lead, coach and develop a Customer Service team, creating a positive, high-performing culture. Drive continuous improvement across customer service processes and systems. Support the implementation and embedding of a new ERP system. Build strong relationships with key customers and internal stakeholders. Coach the team to identify opportunities that support the commercial growth of the business. Partner closely with Sales to improve customer engagement and generate new opportunities. Lead operational change, ensuring the team embraces new processes and ways of working. Monitor performance through KPIs whilst maintaining exceptional service standards. Oversee customer order management, escalations and service delivery. Ensure compliance within a regulated healthcare environment. Support recruitment, onboarding and development of future team members as the business continues to grow. About You We're far more interested in your leadership style than simply your job title. You'll enjoy developing people, building relationships and creating positive change. You'll probably have experience in: Managing or leading a Customer Service, Customer Operations or Customer Experience team. Coaching and developing high-performing people. Leading teams through organisational or system change. Driving continuous improvement initiatives. Working collaboratively across multiple departments. Building long-term customer relationships. Operating within healthcare, pharmaceuticals, medical devices or another regulated environment. ERP systems (Microsoft Business Central would be highly advantageous.) You'll Also Bring A naturally engaging and approachable leadership style. Excellent communication and stakeholder management skills. A proactive mindset with a passion for continuous improvement. Strong organisational skills and attention to detail. The ability to balance operational delivery with people development. Experience working in fast-paced customer-focused environments. Why Join? This is a business investing heavily in its future. Backed by international growth and exciting expansion plans, you'll join at a pivotal time where your ideas, leadership and experience will genuinely influence the direction of the Customer Service function. The role also offers excellent long-term career potential as the organisation continues to grow. What's On Offer Competitive salary Annual Bonus Hybrid Working (3 office / 2 home) 32 Days Holiday (including Bank Holidays) Excellent Pension Scheme Free Parking Genuine Career Development Opportunity to help shape a growing business
Aug 07, 2026
Full time
Lead a Customer Service Team Through an Exciting Period of Growth & Transformation We're working exclusively with an ambitious healthcare organisation entering an exciting new chapter following significant investment and business expansion. This isn't simply about managing an established customer service team. It's about helping shape the future. With the implementation of a new ERP platform, the launch of an exciting new division and continued international growth, we're looking for an inspirational Customer Service Manager who enjoys developing people, improving processes and building exceptional customer relationships. If you're someone who naturally brings people together, embraces change and enjoys making a genuine impact, we'd love to hear from you. The Opportunity Reporting into the Head of Operations, you'll lead a high-performing Customer Service team, creating an environment where people are motivated, engaged and continually improving. You'll play a key role in developing the team, embedding new ways of working and ensuring customers continue to receive an outstanding experience throughout periods of change and growth. You'll also work closely with Sales, Procurement, Logistics and Quality, ensuring the customer service function becomes an increasingly commercial part of the business by strengthening client relationships and identifying opportunities to support business growth. This is an opportunity to genuinely influence how the customer service function develops over the coming years. What You'll Be Doing Lead, coach and develop a Customer Service team, creating a positive, high-performing culture. Drive continuous improvement across customer service processes and systems. Support the implementation and embedding of a new ERP system. Build strong relationships with key customers and internal stakeholders. Coach the team to identify opportunities that support the commercial growth of the business. Partner closely with Sales to improve customer engagement and generate new opportunities. Lead operational change, ensuring the team embraces new processes and ways of working. Monitor performance through KPIs whilst maintaining exceptional service standards. Oversee customer order management, escalations and service delivery. Ensure compliance within a regulated healthcare environment. Support recruitment, onboarding and development of future team members as the business continues to grow. About You We're far more interested in your leadership style than simply your job title. You'll enjoy developing people, building relationships and creating positive change. You'll probably have experience in: Managing or leading a Customer Service, Customer Operations or Customer Experience team. Coaching and developing high-performing people. Leading teams through organisational or system change. Driving continuous improvement initiatives. Working collaboratively across multiple departments. Building long-term customer relationships. Operating within healthcare, pharmaceuticals, medical devices or another regulated environment. ERP systems (Microsoft Business Central would be highly advantageous.) You'll Also Bring A naturally engaging and approachable leadership style. Excellent communication and stakeholder management skills. A proactive mindset with a passion for continuous improvement. Strong organisational skills and attention to detail. The ability to balance operational delivery with people development. Experience working in fast-paced customer-focused environments. Why Join? This is a business investing heavily in its future. Backed by international growth and exciting expansion plans, you'll join at a pivotal time where your ideas, leadership and experience will genuinely influence the direction of the Customer Service function. The role also offers excellent long-term career potential as the organisation continues to grow. What's On Offer Competitive salary Annual Bonus Hybrid Working (3 office / 2 home) 32 Days Holiday (including Bank Holidays) Excellent Pension Scheme Free Parking Genuine Career Development Opportunity to help shape a growing business
Group Compliance Manager - Europe Location: London (Office-Based) Salary: Competitive + Benefits The Opportunity An international organisation with operations across multiple European jurisdictions is seeking a Group Compliance Manager to join its established Legal & Compliance function. This is a broad and commercially focused role offering exposure to a wide range of regulatory and governance matters, including anti-bribery and corruption, sanctions, data privacy, competition law, third-party risk management and compliance support on mergers, acquisitions and joint ventures. Working closely with senior leadership, legal teams and operational stakeholders across Europe, you will play a key role in maintaining and enhancing a robust compliance framework within a complex multinational environment. Key Responsibilities Manage and support legal compliance due diligence activities relating to acquisitions, joint ventures and third-party relationships. Conduct compliance and regulatory risk assessments across European operations, identifying gaps and recommending appropriate controls and mitigation strategies. Support the ongoing development and maintenance of the organisation's data privacy programme, including GDPR compliance, DPIAs, ROPA management and information governance processes. Draft, review and update compliance policies, procedures and governance documentation in line with changing regulatory requirements. Provide guidance to stakeholders on matters including: UK Bribery Act and anti-corruption legislation GDPR and wider data protection obligations Competition and antitrust law Economic sanctions and trade compliance Third-party due diligence and risk management Assist with the design and delivery of compliance training and awareness initiatives across Europe. Produce compliance reporting and management information for leadership teams. Develop practical compliance resources, guidance notes and educational materials. Partner with legal, risk and compliance colleagues globally to ensure consistency of programmes and controls across jurisdictions. To be successful, you will bring: At least 5 years' experience within Compliance, Legal & Compliance, Regulatory Affairs or Corporate Governance. Strong knowledge of GDPR, anti-bribery and corruption regulations, competition law, sanctions and third-party compliance frameworks. Experience supporting multinational or cross-border operations. Excellent stakeholder management and relationship-building skills. The ability to influence and engage stakeholders at all levels of an organisation. Strong policy drafting, governance and regulatory interpretation capabilities. A degree in Law, Business, Governance or a related discipline. Additional European language skills would be advantageous. Suitable Backgrounds: Compliance Manager, Legal & Compliance Manager, Ethics & Compliance Manager, Compliance Business Partner, Compliance Counsel, Privacy & Compliance Manager, Regulatory Compliance Manager, or a Regulatory Lawyer looking to move into a broader compliance role. Sector Experience: Logistics, transport, shipping, aviation, technology, energy, pharmaceuticals, financial services, or other Please apply and reach out to with regards to this vacancy.
Aug 06, 2026
Full time
Group Compliance Manager - Europe Location: London (Office-Based) Salary: Competitive + Benefits The Opportunity An international organisation with operations across multiple European jurisdictions is seeking a Group Compliance Manager to join its established Legal & Compliance function. This is a broad and commercially focused role offering exposure to a wide range of regulatory and governance matters, including anti-bribery and corruption, sanctions, data privacy, competition law, third-party risk management and compliance support on mergers, acquisitions and joint ventures. Working closely with senior leadership, legal teams and operational stakeholders across Europe, you will play a key role in maintaining and enhancing a robust compliance framework within a complex multinational environment. Key Responsibilities Manage and support legal compliance due diligence activities relating to acquisitions, joint ventures and third-party relationships. Conduct compliance and regulatory risk assessments across European operations, identifying gaps and recommending appropriate controls and mitigation strategies. Support the ongoing development and maintenance of the organisation's data privacy programme, including GDPR compliance, DPIAs, ROPA management and information governance processes. Draft, review and update compliance policies, procedures and governance documentation in line with changing regulatory requirements. Provide guidance to stakeholders on matters including: UK Bribery Act and anti-corruption legislation GDPR and wider data protection obligations Competition and antitrust law Economic sanctions and trade compliance Third-party due diligence and risk management Assist with the design and delivery of compliance training and awareness initiatives across Europe. Produce compliance reporting and management information for leadership teams. Develop practical compliance resources, guidance notes and educational materials. Partner with legal, risk and compliance colleagues globally to ensure consistency of programmes and controls across jurisdictions. To be successful, you will bring: At least 5 years' experience within Compliance, Legal & Compliance, Regulatory Affairs or Corporate Governance. Strong knowledge of GDPR, anti-bribery and corruption regulations, competition law, sanctions and third-party compliance frameworks. Experience supporting multinational or cross-border operations. Excellent stakeholder management and relationship-building skills. The ability to influence and engage stakeholders at all levels of an organisation. Strong policy drafting, governance and regulatory interpretation capabilities. A degree in Law, Business, Governance or a related discipline. Additional European language skills would be advantageous. Suitable Backgrounds: Compliance Manager, Legal & Compliance Manager, Ethics & Compliance Manager, Compliance Business Partner, Compliance Counsel, Privacy & Compliance Manager, Regulatory Compliance Manager, or a Regulatory Lawyer looking to move into a broader compliance role. Sector Experience: Logistics, transport, shipping, aviation, technology, energy, pharmaceuticals, financial services, or other Please apply and reach out to with regards to this vacancy.
Indirect Procurement Manager (Opex & Capex) Full-Time Permanent Multi-Site Responsibility Competitive Salary + Benefits This role is initially for a 3-6 month contract. However, it might become longer / permanent for the right person. We're partnering with a leading organisation to recruit a hands-on, commercially driven Indirect Procurement Manager with a strong background in CapEx procurement and experience managing a team. This role is ideal for someone who thrives in dynamic environments, enjoys both strategic and operational procurement, and is motivated by delivering measurable value across technical categories. This position offers the opportunity to take ownership of all indirect procurement activities across multiple sites, covering Opex and Capex spend including processing equipment, utilities, civil works, and MRO. About the Role This is a true end-to-end procurement role. You will lead strategic sourcing initiatives while also managing day-to-day operational activities such as creating purchase orders, validating invoices, and overseeing Procure-to-Pay processes. You'll work closely with engineering, operations, project teams, and category managers to align sourcing strategies with business objectives and project timelines. The role also includes leading and developing a team of buyers, fostering a high-performance culture built on coaching, collaboration, and accountability. Industry experience in food processing or pharmaceuticals is strongly preferred. Key Responsibilities Represent procurement across local sites, promoting best practices and demonstrating value across technical and non-technical spend. Lead, coach, and develop a team of buyers; set clear objectives and drive a collaborative, high-performance culture. Manage all indirect technical spend , including Opex and Capex categories such as processing equipment, utilities, civil works, and MRO. Deliver savings , from spot-buy reduction to long-term strategic sourcing initiatives. Develop and execute sourcing strategies aligned with cost, technology, and supplier performance goals. Lead CapEx sourcing activities , including RFI/RFP processes, supplier evaluation, cost analysis, and long-range planning. Collaborate with engineering and project teams to optimise specifications and ensure alignment with operational requirements. Manage medium-to-complex sourcing projects , ensuring timely delivery and alignment with business needs. Standardise procurement processes , negotiate supply agreements, and support capital budgeting. Negotiate commercial terms and manage supplier contracts. Develop and monitor the local savings program , ensuring alignment with financial targets. Track procurement KPIs , manage supplier relationships, and identify opportunities for cost optimisation and risk mitigation. Ensure compliance with procurement policies, internal controls, and sustainability objectives. Stay informed on market trends and supplier innovations to enhance sourcing strategies. Build strong stakeholder relationships , acting as a strategic partner and enabling solutions that support business objectives. Candidate Profile We're looking for someone who is: Highly experienced in CapEx procurement - this is essential. Comfortable managing a team of direct reports and driving performance. Hands-on, proactive, and motivated with a "can-do" attitude. Skilled at balancing strategic sourcing with operational procurement tasks. Strong at prioritising in fast-paced, high-pressure environments. Confident communicating across all levels of an organisation. Able to build strong internal and external relationships. Comfortable navigating environments that may not be fully structured. Capable of seeing the bigger picture while managing detailed execution. Experience & Skills Required 7-10 years' experience in procurement or strategic sourcing, with strong exposure to indirect technical categories (CapEx, MRO, utilities, civil works). Strong CapEx procurement background is mandatory. Experience managing a procurement team or direct reports. Proven experience in supplier negotiations, contract management, and multi-site or matrixed operations. Experience with capital equipment procurement, RFI/RFP processes, cost analysis, and supplier evaluation. Industry experience in food processing or pharmaceuticals is preferred. Solid understanding of procurement processes and total cost of ownership. Familiarity with digital procurement tools such as Coupa, Maximo, or SAP. Strong project management skills and ability to manage multiple complex projects. Excellent negotiation, communication, and stakeholder engagement skills. Fluency in English and proficiency in local language(s). Additional Information Multi-site responsibility across local plants. Travel required on an ad-hoc basis This is a full time role for 3 - 6 months. The position may become longer / become permanent for the right person. Highly competitive salary DOE APPLY NOW
Aug 04, 2026
Full time
Indirect Procurement Manager (Opex & Capex) Full-Time Permanent Multi-Site Responsibility Competitive Salary + Benefits This role is initially for a 3-6 month contract. However, it might become longer / permanent for the right person. We're partnering with a leading organisation to recruit a hands-on, commercially driven Indirect Procurement Manager with a strong background in CapEx procurement and experience managing a team. This role is ideal for someone who thrives in dynamic environments, enjoys both strategic and operational procurement, and is motivated by delivering measurable value across technical categories. This position offers the opportunity to take ownership of all indirect procurement activities across multiple sites, covering Opex and Capex spend including processing equipment, utilities, civil works, and MRO. About the Role This is a true end-to-end procurement role. You will lead strategic sourcing initiatives while also managing day-to-day operational activities such as creating purchase orders, validating invoices, and overseeing Procure-to-Pay processes. You'll work closely with engineering, operations, project teams, and category managers to align sourcing strategies with business objectives and project timelines. The role also includes leading and developing a team of buyers, fostering a high-performance culture built on coaching, collaboration, and accountability. Industry experience in food processing or pharmaceuticals is strongly preferred. Key Responsibilities Represent procurement across local sites, promoting best practices and demonstrating value across technical and non-technical spend. Lead, coach, and develop a team of buyers; set clear objectives and drive a collaborative, high-performance culture. Manage all indirect technical spend , including Opex and Capex categories such as processing equipment, utilities, civil works, and MRO. Deliver savings , from spot-buy reduction to long-term strategic sourcing initiatives. Develop and execute sourcing strategies aligned with cost, technology, and supplier performance goals. Lead CapEx sourcing activities , including RFI/RFP processes, supplier evaluation, cost analysis, and long-range planning. Collaborate with engineering and project teams to optimise specifications and ensure alignment with operational requirements. Manage medium-to-complex sourcing projects , ensuring timely delivery and alignment with business needs. Standardise procurement processes , negotiate supply agreements, and support capital budgeting. Negotiate commercial terms and manage supplier contracts. Develop and monitor the local savings program , ensuring alignment with financial targets. Track procurement KPIs , manage supplier relationships, and identify opportunities for cost optimisation and risk mitigation. Ensure compliance with procurement policies, internal controls, and sustainability objectives. Stay informed on market trends and supplier innovations to enhance sourcing strategies. Build strong stakeholder relationships , acting as a strategic partner and enabling solutions that support business objectives. Candidate Profile We're looking for someone who is: Highly experienced in CapEx procurement - this is essential. Comfortable managing a team of direct reports and driving performance. Hands-on, proactive, and motivated with a "can-do" attitude. Skilled at balancing strategic sourcing with operational procurement tasks. Strong at prioritising in fast-paced, high-pressure environments. Confident communicating across all levels of an organisation. Able to build strong internal and external relationships. Comfortable navigating environments that may not be fully structured. Capable of seeing the bigger picture while managing detailed execution. Experience & Skills Required 7-10 years' experience in procurement or strategic sourcing, with strong exposure to indirect technical categories (CapEx, MRO, utilities, civil works). Strong CapEx procurement background is mandatory. Experience managing a procurement team or direct reports. Proven experience in supplier negotiations, contract management, and multi-site or matrixed operations. Experience with capital equipment procurement, RFI/RFP processes, cost analysis, and supplier evaluation. Industry experience in food processing or pharmaceuticals is preferred. Solid understanding of procurement processes and total cost of ownership. Familiarity with digital procurement tools such as Coupa, Maximo, or SAP. Strong project management skills and ability to manage multiple complex projects. Excellent negotiation, communication, and stakeholder engagement skills. Fluency in English and proficiency in local language(s). Additional Information Multi-site responsibility across local plants. Travel required on an ad-hoc basis This is a full time role for 3 - 6 months. The position may become longer / become permanent for the right person. Highly competitive salary DOE APPLY NOW
OPERATIONS MANAGER An established organisation is seeking an experienced Operations Manager to join its leadership team. The successful candidate will report to senior management and play a key role in driving operational excellence across core functions, including Production, Maintenance, Planning, and Warehousing. Key Responsibilities Lead site operations to consistently achieve targets in safety, quality, service, and productivity. Champion continuous improvement initiatives to optimise efficiency and reduce costs. Develop and manage a high-performing operations leadership team, with a focus on talent development and succession planning. Collaborate with cross-functional departments (Logistics, Quality, Technical, Sales) to deliver product excellence and superior customer service. Oversee workforce planning, training, and skills development to ensure operational capability. Foster a positive workplace culture based on engagement, teamwork, and respect. Provide coaching, mentoring, and performance management for direct reports. Contribute to strategic planning, including capital investment and new technology adoption. Ensure strong quality assurance and process reliability systems are maintained. Manage production planning, scheduling, budgeting, and cost control. Monitor performance metrics, analyse variances, and implement corrective measures to achieve business objectives. Experience & Qualifications Degree in Engineering, Science, Manufacturing, or related field. Proven track record of leadership in fast-paced manufacturing environments. Strong hands-on experience in operations and production management. Knowledge of both batch and continuous processing (e.g., cosmetics, food, pharmaceuticals, specialty chemicals). Expertise in GMP, GLP, LEAN, Six Sigma, and quality systems (ISO, IATF). Experience leading multidisciplinary teams across Production, Maintenance, Planning, and Logistics. Demonstrated success in improving safety, quality, efficiency, and cost performance. Familiarity with lean methodologies (5S, continuous improvement) and regulatory compliance. Desirable: knowledge of extrusion, compounding, polymer processing, and pigment/masterbatch handling. Benefits 33 Days Annual Leave (including bank holidays) Holiday Purchase Scheme Company Pension Scheme Cycle to Work Scheme Health Plan
Oct 02, 2025
Full time
OPERATIONS MANAGER An established organisation is seeking an experienced Operations Manager to join its leadership team. The successful candidate will report to senior management and play a key role in driving operational excellence across core functions, including Production, Maintenance, Planning, and Warehousing. Key Responsibilities Lead site operations to consistently achieve targets in safety, quality, service, and productivity. Champion continuous improvement initiatives to optimise efficiency and reduce costs. Develop and manage a high-performing operations leadership team, with a focus on talent development and succession planning. Collaborate with cross-functional departments (Logistics, Quality, Technical, Sales) to deliver product excellence and superior customer service. Oversee workforce planning, training, and skills development to ensure operational capability. Foster a positive workplace culture based on engagement, teamwork, and respect. Provide coaching, mentoring, and performance management for direct reports. Contribute to strategic planning, including capital investment and new technology adoption. Ensure strong quality assurance and process reliability systems are maintained. Manage production planning, scheduling, budgeting, and cost control. Monitor performance metrics, analyse variances, and implement corrective measures to achieve business objectives. Experience & Qualifications Degree in Engineering, Science, Manufacturing, or related field. Proven track record of leadership in fast-paced manufacturing environments. Strong hands-on experience in operations and production management. Knowledge of both batch and continuous processing (e.g., cosmetics, food, pharmaceuticals, specialty chemicals). Expertise in GMP, GLP, LEAN, Six Sigma, and quality systems (ISO, IATF). Experience leading multidisciplinary teams across Production, Maintenance, Planning, and Logistics. Demonstrated success in improving safety, quality, efficiency, and cost performance. Familiarity with lean methodologies (5S, continuous improvement) and regulatory compliance. Desirable: knowledge of extrusion, compounding, polymer processing, and pigment/masterbatch handling. Benefits 33 Days Annual Leave (including bank holidays) Holiday Purchase Scheme Company Pension Scheme Cycle to Work Scheme Health Plan
