276 jobs found

Operations Manager Twickenham (Hybrid) 40,000 - 45,000 per annum About the Opportunity An exciting opportunity has arisen for an experienced Operations Manager to join a growing and innovative technology solutions provider based in Twickenham. This organisation delivers a broad portfolio of managed IT services, cloud infrastructure, cyber security, Microsoft solutions, and digital transformation projects to businesses across the UK. With a strong reputation for exceptional customer service and technical expertise, the company is continuing to expand and is looking for an Operations Manager to drive operational excellence and support its ongoing growth. This is an excellent opportunity for an organised and commercially aware professional who enjoys improving business performance, leading teams, and making a genuine impact within a fast-paced technology environment. The Role As Operations Manager, you will work closely with the senior leadership team to oversee the day-to-day running of the business, optimise operational processes, and ensure the highest standards of service delivery. You'll be responsible for driving efficiency across departments, improving workflows, and ensuring the business has the operational foundations to support continued growth. Key Responsibilities Oversee daily operational activities across multiple business functions. Develop, implement and refine operational processes to improve efficiency and productivity. Monitor business performance through KPIs, reporting and operational metrics. Lead, mentor and develop operational teams to achieve company objectives. Coordinate internal resources to ensure customer projects and service commitments are delivered successfully. Collaborate closely with Sales, Technical, Service Delivery and Customer Success teams. Identify opportunities for automation, innovation and continuous operational improvement. Assist with forecasting, resource planning and operational budgeting. Ensure compliance with company policies, procedures and industry best practice. Support senior leadership with strategic planning and business improvement initiatives. About You We're looking for a proactive and highly organised Operations Manager with strong leadership skills and a passion for improving processes within a technology-focused business. Essential Skills & Experience Previous experience in an Operations Manager, Senior Operations or similar leadership role. Excellent organisational and project management skills. Proven experience leading, motivating and developing teams. Strong communication and stakeholder management abilities. Analytical mindset with experience producing operational reports and KPI analysis. A proactive approach to problem-solving and continuous improvement. Proficiency with Microsoft Office and business management systems. Previous experience within an IT Services, Managed Service Provider (MSP), technology or technical services environment is highly desirable. Desirable Experience leading operational improvement or business transformation projects. Understanding of managed service delivery or technical operations. Knowledge of ISO standards or quality management systems. Prince2, Lean, Six Sigma or similar operational improvement qualifications. What's on Offer 40,000 - 45,000 basic salary Hybrid working Company pension scheme Ongoing training and professional development Clear career progression opportunities Supportive and collaborative team environment The chance to play a key role in the growth of a successful technology business Apply To apply for this opportunity, please send your CV to (url removed) or call Kylie Richards on (phone number removed) for a confidential discussion.

Business Development Manager - Defence & National Security Location: Hybrid - UK Travel (Midlands and South) Salary: 60- 90K DOE + Commission + Car Allowance + Benefits We're working with an ambitious UK technology business that's entering an exciting period of growth within the defence and national security sector. With a strong reputation, innovative technology and an established customer base, the business is now investing in its commercial team and is looking to appoint an experienced Business Development Manager to help drive the next phase of growth. This is a true new business role where you'll identify opportunities, build relationships and develop strategic accounts across government, defence and related industries. Working closely with senior leadership and technical teams, you'll help shape long-term growth while representing a business that's competing successfully against much larger organisations. If you're someone who enjoys opening doors, building trusted relationships and winning complex opportunities, this is an opportunity to make a genuine impact. What You'll Do Identify, qualify and develop new business opportunities across the defence and national security sectors. Build relationships with key stakeholders across government, MOD and industry organisations. Generate and manage a healthy pipeline of strategic opportunities. Develop account plans and identify routes into new programmes and projects. Lead early-stage customer engagement and discovery conversations. Work closely with technical specialists to develop compelling customer solutions. Support bids, proposals and commercial negotiations. Represent the business at customer meetings, industry events and networking opportunities. Maintain accurate pipeline forecasting and CRM activity. Contribute to the company's long-term commercial strategy and growth plans. Essential Skills & Experience Proven Business Development experience within defence, national security or a closely related technology sector. Strong track record of developing new business and generating pipeline. Experience managing long, consultative sales cycles. Excellent relationship-building and stakeholder management skills. Commercially minded with the ability to identify strategic opportunities. Comfortable engaging with both technical and commercial decision-makers. Self-motivated with the ability to work independently. Strong presentation and communication skills. British Citizen with the ability to obtain and maintain UK Developed Vetting (DV) Security Clearance. Desirable Skills Existing network across MOD, defence primes or government organisations. Military background or Armed Forces resettlement experience. Experience selling secure networking, communications, cyber security or defence technology solutions. Understanding of government procurement frameworks and defence buying cycles. Experience working alongside technical pre-sales or engineering teams. Knowledge of highly regulated or secure environments. What's on Offer? Competitive salary, Bonus and Commission Structure Car Allowance, EV salary sacrifice scheme, free on-site EV charging Company pension & Life assurance Employee benefits platform Opportunity to play a key role in a growing technology business Security Clearance Due to the nature of the work, applicants must be British Citizens and eligible to obtain and maintain UK Developed Vetting (DV) Security Clearance. Candidates with existing security clearance are encouraged to apply, although this is not essential. Applications are welcomed from individuals with relevant defence or military experience who are looking to move into a commercial role. Why Join? This is far more than a traditional Business Development role. You'll be joining a business with ambitious growth plans where your ideas, relationships and commercial expertise will directly influence its future success. Rather than inheriting a mature sales territory, you'll have the opportunity to shape strategy, build long-term customer relationships and help establish the next chapter of the company's growth. The business is looking for someone who believes in building lasting partnerships rather than chasing short-term wins. If you enjoy working in complex, relationship-led sales environments and want the opportunity to make a visible impact, we'd love to hear from you.

Role Purpose The Service Delivery Manager (SDM) is accountable for the end-to-end delivery of managed services supporting critical national infrastructure (CNI) environments. The role ensures the availability, resilience, security, compliance, and continuous improvement of business-critical services operating in a 24x7 environment. The SDM serves as the primary operational interface between the customer, service providers, technology partners, and internal delivery teams, driving service excellence while ensuring contractual commitments, regulatory obligations, and operational risks are effectively managed. Given the nature of the services supporting national infrastructure, the role demands strong leadership in service governance, incident management, cyber resilience, business continuity, stakeholder engagement, and regulatory compliance. Key Responsibilities Service Delivery Leadership Own end-to-end service delivery for critical business and operational services. Ensure contractual service levels, KPIs, and operational commitments are consistently achieved. Lead multi-disciplinary delivery teams across operations, engineering, service management, security, infrastructure, and applications. Customer & Stakeholder Management Act as the primary service management contact for senior customer stakeholders. Build trusted relationships with customer leadership, operational teams, regulators, and suppliers. Present service performance, risks, improvement initiatives, and strategic recommendations to executive stakeholders. Operational Governance Ensure adherence to ITIL and customer-specific operational processes. Major Incident & Crisis Management Provide leadership during major incidents and service outages. Coordinate technical teams, suppliers, and customer stakeholders during crisis situations. Ensure structured communication, escalation management, and post-incident reviews. Drive root cause elimination and preventative actions. Security & Resilience Management Work closely with cyber security and risk teams to maintain secure operations. Lead service resilience planning, disaster recovery testing, and business continuity exercises. Ensure vulnerabilities, risks, and remediation activities are tracked and managed effectively. Support cyber incident response activities where required. Service Improvement & Transformation Develop and maintain continual service improvement plans (CSIPs). Identify opportunities to improve service quality, automation, efficiency, and customer experience. Champion AI Ops, observability, automation, and proactive service management. Commercial & Financial Management Manage service budgets, forecasts, and financial performance. Support contract governance and service reporting. Risk & Assurance Maintain service, operational, security, and regulatory risk registers. Drive mitigation plans and ensure timely resolution of identified risks. Report operational risk posture to customer and internal leadership forums. Required Experience Essential 17+ years of experience in IT Service Delivery, Managed Services, or Infrastructure Operations. Experience delivering services within Critical National Infrastructure, Telecommunications or other highly regulated environments. Experience managing geographically distributed delivery teams and third-party suppliers. Hands-on experience with ITIL service management processes.

Your new company An established healthcare provider is seeking an experienced Clinical Systems Manager to join its digital and technology leadership team. This organisation delivers vital community healthcare services and is committed to leveraging technology to improve patient outcomes, service delivery and operational efficiency.This is an excellent opportunity to play a pivotal role in the management, development and optimisation of clinical systems that support frontline healthcare professionals and patients. Your new role Reporting to a senior digital leader, the Clinical Systems Manager will take ownership of the organisation's clinical systems portfolio, leading a specialist team of around 10 and managing key third-party technology suppliers. The successful candidate will be responsible for ensuring clinical applications remain secure, effective and aligned with business and clinical requirements. The role will also drive service improvement, system optimisation, supplier performance management and the successful delivery of upgrades, enhancements and digital transformation initiatives. Lead and develop a Clinical Systems team to deliver high-quality support and system services. Act as the subject matter expert for clinical systems, providing strategic guidance and technical leadership. Oversee the administration, maintenance, performance and availability of clinical applications and interfaces. Manage system upgrades, releases, testing and implementation activities. Ensure compliance with NHS information governance standards, DSPT requirements and cybersecurity best practice. Develop and maintain strong relationships with third-party SaaS providers and technology partners. Monitor supplier performance, contractual obligations and service level agreements to ensure value for money. Lead on system risk management, incident response and service continuity planning. Work closely with clinical and operational stakeholders to identify opportunities for service improvement and innovation. Support procurement activities, contract renewals, tender processes and business case development. What you'll need to succeed Essential Experience Significant experience managing, supporting and developing complex healthcare or clinical systems. Proven leadership experience managing technical or multidisciplinary teams. Strong supplier and contract management experience within a technology environment. Experience delivering system enhancements, upgrades and digital transformation projects. Knowledge of NHS information governance, Data Security & Protection Toolkit (DSPT), ITIL and data protection requirements. Strong stakeholder engagement skills with the ability to communicate complex technical concepts to non-technical audiences. Experience analysing system performance, managing risks and implementing service improvements. Budget management and business case development experience. Desirable Experience Experience working with clinical systems such as SystmOne, RLDatix (Allocate), Docmail or Shared Care Record solutions. Knowledge of system integration technologies, XML or healthcare messaging standards. Understanding of project delivery methodologies such as PRINCE2, MSP or Agile. Experience within NHS, community healthcare or wider health and care settings. What you'll get in return Competitive NHS Band 8a salary ( 57,528- 64,750) NHS Pension Scheme. Generous annual leave entitlement. Flexible and hybrid working opportunities(1-2 days on site per week). Ongoing professional development and leadership training. The opportunity to influence digital healthcare services and deliver meaningful improvements to patient care. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Cyber Security Manager (Public Sector) Hybrid: 3 days on-site (London) + 2 days working from home Salary: £50,000-£67,000 Panoramic Associates are supporting a Local Authority in their search for a Cyber Security Lead to lead cyber security strategy, governance and operational resilience for a large public sector organisation. You ll protect critical ICT infrastructure and sensitive data, ensure compliance with national standards, and embed security by design across technology change and service delivery. This is a hands-on leadership role, working closely with senior ICT stakeholders, service providers and internal teams to maintain assurance, drive continuous improvement, and lead incident response when required. Key responsibilities Own and lead the organisation s cyber security strategy, policies, standards and operating model. Embed security-by-design within technology change governance, including active participation in Change Advisory Board (CAB) and leadership of an Information Security governance forum. Oversee security operations and technical controls across SIEM, firewalls, endpoint protection, identity and access management, and secure configuration. Manage cyber security across cloud and hybrid environments (Microsoft 365 / Azure), including patching assurance, disaster recovery and business continuity testing. Lead vulnerability management and security testing activity (internal scanning, external testing, remediation tracking, evidence gathering). Manage and coordinate incident response, investigation, reporting and post-incident improvement actions. Maintain compliance and evidence for key standards/frameworks, including (as applicable) PSN, PCI-DSS, Cyber Essentials Plus, GDPR, DSP Toolkit and wider public sector assurance requirements. Drive security awareness and practical adoption of secure ways of working across the business. Manage supplier performance and outsourced security services to ensure controls are effective and audit-ready. Line manage and develop staff, and manage a small security budget. Essential experience / skills Cyber security leadership/management experience within a public sector, regulated, or complex enterprise environment. Knowledge of NCSC-aligned security principles and practical governance/assurance approaches. Security compliance and audit-readiness (e.g., PSN, PCI-DSS, GDPR, Cyber Essentials Plus and similar frameworks). Microsoft security tooling (e.g., Sentinel, Defender, and M365 E5 security capabilities); exposure to Copilot for Security is beneficial. Experience operating within structured service environments (e.g., ITIL) and change governance. Desirable ISO 27001-aligned policy/control design and implementation experience. Additional requirements Ability to support out-of-hours response activity when required (e.g., security incidents). Some travel may be required How to apply Apply with your CV outlining relevant cyber security leadership, compliance/assurance experience, and your hands-on technical oversight across Microsoft and hybrid environments.

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. Join Our Team as a Specialist Security Operations Engineer Are you ready to take your cyber security expertise to the next level? Our client, a leader in the energy sector, is on the lookout for an Incident Response Specialist to join their dynamic cyber security team. Role: Incident Response Specialist Duration: 6 Months (ext. options) Location: Warwick (Hybrid 1 Day in Office) Rate: 700 pd (umbrella) What You'll Do: As a pivotal member of the team, you'll collaborate closely with Agile DevSecOps initiatives, ensuring seamless integration and visibility for the Security Operations Centre. You'll foster a DevSecOps mindset, promoting shared responsibility among Security Operations teams. Your contributions will be vital in defending against an ever-evolving threat landscape. Key Responsibilities Include: Incident Response: Triage and manage high-priority incidents while ensuring appropriate responses are executed. Produce clear incident summaries quickly and adapt your communication style for various audiences. Provide tactical support to colleagues during incidents and manage communications with senior leaders. Capability Development: Design and maintain incident response plans and processes. Coach and mentor junior colleagues to enhance their professional growth. Identify gaps in current practises and drive improvements across the organisation. Stakeholder Engagement: Build and maintain productive relationships across various business departments. Advise senior leadership on risk and incident response improvements, ensuring a collaborative approach. What We're Looking For: Experience: Previous experience in Incident Response or related fields, or a relevant degree. Subject Matter Expert (SME) experience in a technical cyber discipline. Proven track record in shaping capability and strategy. Skills: Strong analytical skills with the ability to solve complex problems independently. Exceptional written and verbal communication skills, adaptable to diverse audiences. Excellent stakeholder management and relationship-building abilities. Qualifications: Must hold SC Clearance. A degree-level qualification in Security Operations or Incident Response is essential. Desirable certifications include CISSP, CCIM, GEIR, or CREST Certified Incident Manager. Why Join Us? Flexible Working: This role can be hybrid working. Impactful Work: Play a key role in enhancing the security posture of a national critical infrastructure provider. Career Growth: Engage in continuous learning and development opportunities while shaping the future of cyber security. If you have the passion, expertise, and drive to make a difference in the cyber security landscape, we want to hear from you! Join us on this exciting journey towards a safer digital future. Apply Now! Don't miss your chance to be part of this exciting opportunity. Submit your application please answer screening questions and take the next step in your career! Candidates will ideally show evidence of the above in their CV in order to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you accordingly. Pontoon is an employment consultancy and operates as an equal opportunities' employer. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Technical Services Manager Location: Worcester (Office-based with occasional customer visits) Job Type: Full-time Permanent Salary: £45,000 £55,000 DOE + Benefits + Training and Certifications Lead Technical Excellence Our client is a growing Managed Service Provider delivering Microsoft Cloud, Cyber Security, Connectivity and IT Support solutions across the UK. They are looking for an experienced Technical Services Manager to lead their Helpdesk, Projects and Technical Engineering teams while driving service excellence, operational improvement and customer satisfaction. Working alongside senior leadership, you'll develop their engineers, oversee technical delivery, support business growth and help shape the future of their technical services. The Role You'll provide leadership across technical operations, ensuring outstanding customer service while developing a high-performing engineering team. Responsibilities Include Leadership: Lead, mentor and develop Helpdesk, Field Engineers, Project Engineers and Technical Specialists Conduct one-to-ones, appraisals and development planning Promote accountability, collaboration and excellent customer service Manage team resources, capacity planning and skills development Support professional training and certifications. Service Delivery: Own day-to-day technical service delivery Ensure KPIs and SLAs are achieved Act as senior escalation point for complex technical issues Drive continual service improvement Maintain high-quality documentation, standards and governance. Project Oversight: Oversee delivery of customer projects including Microsoft 365 migrations, Azure and Cloud solutions, cyber security implementations, network infrastructure upgrades, VoIP and Unified Communications, connectivity installations, and customer onboarding and technology refresh projects Work closely with Project Managers and Sales to ensure projects are delivered on time, within scope and to a high technical standard. Business Growth: Support the commercial team by attending customer meetings, assisting with solution design and technical proposals, reviewing Statements of Work and quotations, identifying opportunities to improve customer environments, and building strong relationships with customers, suppliers and technology partners. Operational Improvement: Standardise technical processes Introduce automation where appropriate Maintain documentation and technical standards Support ISO9001, ISO27001 and Cyber Essentials compliance Help shape future technical strategy. About You You'll already have significant experience leading technical teams within a Managed Service Provider and be confident managing engineers, customers and operational performance. Essential Experience: Leadership experience within an MSP. Managing Service Desk, Projects or Technical Services teams. KPI and SLA management. Customer escalation management. Strong people leadership and coaching skills. Commercial awareness and customer relationship management. Technical pre-sales and solution design experience. Full UK driving licence. Technical Knowledge Strong practical experience with Microsoft 365, Exchange Online, Microsoft Teams, SharePoint Online, Microsoft Intune, Microsoft Entra ID, Microsoft Azure, Cloud migrations, Endpoint management, Cyber Security, Networking, routing, switching and wireless, Firewalls, Backup and disaster recovery, VoIP and Unified Communications, and Broadband, leased lines and connectivity. Experience with PSA and RMM platforms is essential. Desirable: Microsoft Certifications ITIL Foundation 3CX SonicWall Ubiquiti ISO9001 or ISO27001 experience Success in the Role Within your first year you'll have built a high-performing technical team, improved customer satisfaction and service performance, reduced escalations, standardised documentation and processes, introduced automation and service improvements, delivered successful customer projects, and become a trusted technical leader across the business. What's on Offer: £45,000 £55,000 DOE Company-funded Microsoft and industry certifications Clear career progression 25 days holiday plus bank holidays Two paid volunteering days Pension scheme Free parking Modern offices Regular team events Supportive, collaborative culture Apply Now If you're an experienced MSP Technical Services Manager looking for an opportunity to lead, influence and help shape a growing technology business, our client would love to hear from you. This is an excellent opportunity to deliver exceptional technology solutions and outstanding customer service across the UK.

Head of IT Operations Hounslow, London (Heathrow) - Fully On-Site 85,000 - 95,000 (c. 90,000) + Benefits Our client is a well-established, privately owned logistics and supply chain business, providing warehousing, fulfilment and distribution services to a broad client base. The business has an excellent track record of growth and continues to scale across its multi-site operation. We're recruiting a Head of IT Operations to own the reliability, security and day-to-day operation of the company's IT environment across all sites. This is a genuinely strategic role (not a helpdesk or ticketing function) covering infrastructure, networks, cyber-security, resilience and end-user support, distinct from the company's separate software/platform engineering team. Reporting into senior leadership, you'll take ownership of: Infrastructure, network & hardware lifecycle across all sites Cyber-security strategy, risk & compliance (including ISO frameworks and penetration testing) System uptime, resilience & business continuity / disaster recovery Cloud infrastructure strategy and future technology roadmap End-user IT support and service standards Vendor management and IT operational budget Building and leading a dependable, well-organised IT operations team What We're Looking For Senior experience leading IT operations, infrastructure and security in a mission-critical, multi-site environment Strong knowledge of networks, cloud infrastructure and cyber-security A proven track record running dependable, well-governed IT operations Experience in multi-site, warehouse or operational environments is an advantage Exposure to ISO frameworks / formal security certifications is an advantage You will be based full-time on-site at the company's Hounslow, London office (close to Heathrow), Monday to Friday, with occasional travel to the business's other UK and European sites. This is a hands-on role in a fast-paced, live operational business - full-time office presence is essential. This is a genuine leadership opportunity in a high-growth business, with a clear path to Director-level as the role and impact grow over time. You'll have real influence over IT strategy and be a key partner to the senior leadership team - not simply managing a support desk. Suitable candidates may have experience as: Head of IT, IT Director, Head of IT Infrastructure, IT Infrastructure Manager, Head of IT Operations, IT Operations Manager, IT Operations Director, Head of Infrastructure & Security, Group IT Manager, Head of IT Services, IT Service Delivery Manager, Head of Technology Operations, Network & Infrastructure Manager, IT Manager. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

IT Manager (Hands-On Infrastructure & Operations) 40,000 - 45,000 + Benefits Southport / Widnes / Knowsley Office Based Manufacturing Own the IT Function. Drive Improvement. Make a Difference. We're recruiting on behalf of a well-established, privately owned manufacturing business looking for a hands-on IT Manager to take ownership of their entire IT operation. This isn't a role where you'll spend your days managing people or sitting in meetings. Instead, you'll be the technical lead, trusted adviser and go-to person for everything IT, working closely with senior leadership while supporting users across manufacturing, warehouse and office environments. Supporting around 230 employees (approximately 180 IT users) across multiple UK sites and an overseas operation, you'll enjoy genuine autonomy, varied project work and the opportunity to influence the future direction of technology within the business. Working alongside a trusted Managed Service Provider and specialist technology partners, you'll oversee infrastructure, security, projects and day-to-day operational support while ensuring IT continues to enable business growth. What You'll Be Doing Taking full ownership of the company's IT infrastructure and day-to-day operations. Managing Microsoft 365 and Azure environments. Supporting Windows Server, Active Directory, networking and security. Managing backups, disaster recovery and business continuity. Working with external MSPs and technology vendors to deliver projects and resolve technical issues. Supporting users across office, warehouse and manufacturing environments. Leading infrastructure upgrades, hardware refreshes and technology improvements. Managing endpoint security and cyber security best practice. Supporting business systems and reporting where required. Acting as the bridge between technical suppliers and non-technical stakeholders. What We're Looking For You'll be someone who enjoys variety and isn't afraid to roll your sleeves up. You'll likely have experience in roles such as: IT Manager Infrastructure Manager Senior Infrastructure Engineer IT Operations Manager Technical Services Manager Senior Systems Engineer You'll ideally have experience with: Microsoft 365 Azure Active Directory Windows Server Networking, firewalls and switching Backup and disaster recovery Endpoint security Hardware support Vendor and supplier management Supporting users in a manufacturing or operational environment The Person This role would suit someone who: Enjoys owning an IT environment rather than working in a large corporate team. Can comfortably communicate with everyone from shop floor users through to senior leadership. Is commercially minded and enjoys solving business problems with technology. Is equally happy delivering infrastructure projects and resolving day-to-day technical issues. Can build strong relationships with external technology partners and suppliers. Takes pride in delivering excellent customer service across the business. Why Apply? This is a fantastic opportunity to join a stable, successful business where IT is recognised as a key business function rather than simply a support service. You'll have genuine ownership, broad technical exposure, varied project work and the opportunity to shape the future technology roadmap while working in an environment where your contribution will have a visible impact. If you're looking for a role where you can combine technical expertise, business engagement and real autonomy, we'd love to hear from you. Interface Recruitment has specialised in IT and technology recruitment for over 20 years. We welcome applications from experienced IT professionals looking for their next challenge.

Change, Release & Problem Manager London / Hybrid Paying between £70,000-£80,000 + Benefits A leading engineering and construction business is looking for an experienced Change, Release & Problem Manager to join its growing IT team.This is a fantastic opportunity to take ownership of IT change governance, release planning, and problem management across a complex technology environment. You'll play a key role in improving service stability, reducing operational risk, and ensuring technology changes are delivered successfully with minimal business disruption.You'll be responsible for managing and continuously improving the organisation's Change, Release, and Problem Management processes, working closely with IT teams, business stakeholders, projects, and third-party suppliers. Key responsibilities include: Managing the end-to-end Change Management process and leading CAB meetings. Coordinating technology releases, deployments, and release schedules. Driving Problem Management activities, root cause analysis, and service improvement initiatives. Ensuring new and changed services transition smoothly into operational support. Maintaining and improving Change, Release, and Problem processes within ServiceNow. Producing governance reporting, KPIs, and management information. Working with suppliers and managed service providers to ensure changes are delivered in line with agreed standards. Supporting major technology transformation, cloud, migration, and business integration programmes. Experience required: To be successful in this role, you'll have: Proven experience in Change, Release, and Problem Management. Strong knowledge of ITIL-based service management practices. Hands-on experience with ServiceNow Change, Release, and Problem Management modules. Experience chairing CAB meetings and managing governance processes. Experience working with third-party suppliers and managed service providers. A good understanding of infrastructure, cloud, applications, and end-user technologies. Strong stakeholder management, communication, and problem-solving skills. Experience supporting large-scale technology change or transformation initiatives. Desirable ITIL certification or Change Management qualification. Experience within a large, multi-site or international organisation. Knowledge of cyber security, risk, and compliance frameworks. Experience with ServiceNow workflow automation and process improvements. Exposure to mergers, acquisitions, or business integration projects. London / Hybrid Paying between £70,000-£80,000 + Benefits Must be eligible to work in the UK.

Job specification for the position of : Cyber Security Analyst Reporting to : IT Governance and Security Manager OFFICE BASED IN WATFORD - FIVE DAYS PER WEEK - NON-NEGOTIABLE Must have a British passport or ILR (Indefinite leave to remain) - no sponsorship available Purpose of the role : The cyber security analyst is responsible for the day-to-day tasks which protect the business from cyber threats and attacks. Based in Watford, at head office, this role gives an opportunity to contribute to cyber response and to identify cyber risks, helping IT to protect the company's systems. Role overview : working closely with the IT governance and security manager, contributing to cyber strategy administering IT security systems identifying, mitigating and escalating IT security incidents identifying deviations from IT security standards analysing logs and reporting relevant information reporting trends and threats in e-mail and web traffic, as appropriate analysing security information and producing relevant reports administering and evaluating cyber security questionnaires co-ordinating and scheduling penetration tests managing third-party forensic investigations completing cyber security posture-reporting supporting excellent cyber security design, with the ability to contribute to good cyber security practices In detail, the role will involve : log-analysing security posture-monitoring Trellix antivirus-reporting and some EPO management tasks secure physical and electronic destruction of sensitive data helping the business to protect sensitive information (e.g. encrypting data) educating and awareness through spam-testing; supporting the training teams with e-learning monitoring public and third-party feeds for emerging cyber trends performing cyber risk assessments co-ordinating cyber security incidents defining cyber policies and cyber standards assessing third-party suppliers' cyber standards keeping abreast of current and emerging threats Skills required : understanding log management (at an analysis level only): Microsoft Windows and AD log structure network system log, e.g. Cisco and Checkpoint Office 365 and Defender security knowledge of Splunk the SIEM platform understanding of systems and integrity: Netwrix security solutions administration, including AD Auditor and Change Tracker Trellix and SkyHigh reporting and management, including Trellix antivirus-reporting and DLP using EPO operational security and incident management: experience of cyber security quickly analysing data and making decisions on security threats Salary and benefits : competitive salary 25 days' paid holiday (plus bank holidays) pro rata; head-office bonus scheme; free shares (after 18 months with the company); private medical insurance; contributory pension scheme Please note you will receive an automated response advising you that we have received your CV. Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

IAM Developer Location: Remote (UK) Salary: Up to 100,000 + Benefits I'm currently recruiting for an experienced IAM Developer to join a leading organisation delivering large-scale Identity & Access Management transformation programmes. This is a fantastic opportunity to work on enterprise IAM solutions, developing and enhancing identity platforms that support thousands of users across complex business environments. What you'll be doing Design, develop and support One Identity Manager (1IM) solutions. Build identity lifecycle workflows, provisioning processes and automation. Integrate IAM platforms with Active Directory, Microsoft Entra ID (Azure AD), Office 365, LDAP, SAP and other enterprise applications . Develop SQL queries, stored procedures and custom connectors. Support platform upgrades, enhancements and production environments. Troubleshoot complex IAM issues and work closely with security, infrastructure and architecture teams. What we're looking for Strong commercial experience with One Identity Manager (1IM) . Solid understanding of Identity & Access Management, Identity Governance and user provisioning. Strong SQL and database development skills. Experience with scripting using PowerShell, VB.NET, JavaScript, VBScript or similar. Knowledge of Active Directory, LDAP, Entra ID (Azure AD) and authentication technologies. Experience working within Agile delivery environments. Desirable Experience with SailPoint, Saviynt, CyberArk or Okta. Knowledge of SAML, OAuth or OpenID Connect. Cloud experience (Azure, AWS or GCP).

Cyber Security Consultant Greater Manchester Permanent Up to 46,500 Hybrid: 50% in office, 35 hours per week On behalf of our non-for-profit sector client, I'm on the lookout for a Cyber Security Consultant with some experience in a cyber role looking to expand on their skill set across multiple cyber and infosec domains. With the support of the Cyber Security Manager and other security team members, this role will touch on IAM, SIEM, EDR and vulnerability management tool tweaking, integrating security into project life cycles, GRC certifications, 3rd party risk and assurance and more. I'm looking for candidates with a self-driven, go-getter personality who are keen to progress their security careers within a supportive and forward-thinking environment with colleagues all pulling in the same direction. What this role involves: This role is expansive in terms of the areas you'll be getting involved with. We are not expecting candidates to be experts across all of these fields, however, the more the better: Review, develop, monitor and mature the SIEM, EDR, email security and vulnerability platforms Support ongoing development and monitoring of IDS/IPS, detection and response solutions and other threat detection systems. Working with in-house developers and providing some advice on SDLC security Performing vulnerability scanning and remediation Working with the organisation's managed service provider and helping to manage alerts coming through Working with governance colleagues on the Cyber Essentials certification Helping the organisation with 3rd party risk management and assurance What I'm looking for: Experience in a cybersecurity or infrastructure security role. Experience of commonplace SIEM and vulnerability management tools Strong knowledge of detection and response solutions, such as EDR, XDR and MDR. Knowledge of how to integrate security into project lifecycles Effective communication skills, with the ability to document findings and engage stakeholders clearly. Working knowledge of compliance frameworks such as ISO 27001 and NIST. Comfortable investigating incidents and proposing technical and procedural improvements. Ability to work under pressure and meet tight deadlines. Solid understanding of email security gateway technologies. Benefits A salary up to 46,000 8% employer pension contribution 24 days plus 3 closure days over Christmas plus bank holidays, continued service increases available 50% hybrid working structure On-site gym Compressed hours and flexible working offering Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Cyber Security Manager Huddersfield Permanent Up to 75,000 plus out of hours pay 100% On-site On behalf of our private sector client, I'm on the lookout for a cyber security manager to help develop and deliver a cyber strategy. Ideally, I'm looking for experience in a cybersecurity leadership role or a strategic cyber role, but strong experience across traditional security cloud security or DevSecOps with the genuine ambition to progress into a strategic leadership role would also be feasible. The priority for this organisation is filling in any gaps in the current cyber security posture, to work with software delivery teams and enhance their security practices, and to implement cyber security best practice into their current cloud strategy (AWS predominantly, some Azure.) This is an all-rounder role that touches on all areas of cyber security and will require a hands-on technical knowledge, but will also come with the opportunity to craft and own a cyber strategy, and to grow out the cyber team with specialists covering off priority cyber and infosec domains. What this role involves: Review, develop, monitor and mature the overall cyber security strategy Using your judgement, growing out the cyber team in line with the strategy and its key priorities Enhance and drive the cloud security strategy pertaining to AWS and Azure Working with colleagues across software development, infrastructure, networks, data analysis and cloud - advising on cyber best practices Working with managed service providers and third-party security providers Overseeing alerts pulling through from their MSSP, alongside putting effective measures in place to enhance organisational security following pentests. Understanding what good looks like in cyber, and articulating this effectively with stakeholders across the business Working with external consultants on GRC activities What I'm looking for: Experience in a cybersecurity leadership role or a strategic cyber role would be ideal, but strong experience across cloud security or DevSecOps with the genuine ambition to progress into a strategic leadership role would also be feasible Whilst this role won't have you creating use-cases, runbooks and playbooks, you will need a hands-on understanding of commonplace cyber tools in order to face off to MSSPs, external providers and internal technical and non-technical colleagues Cloud security knowledge - AWS is the priority, Azure would also be useful GRC understanding - frameworks, best practice, policy development Ability to understand and properly react to pentest reports Ability to effectively communicate with technical and non-technical stakeholders up to board level Benefits A salary up to 75,000 National average pension Flexible hours Heavily subsidised on-site gym 25 days annual leave with buy and sell, plus bank holidays Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Your new company An exciting opportunity has arisen for an Infrastructure, Security & Network Technologies Manager to join a transforming public sector organisation based in Leeds on a permanent basis. This strategic and operational leadership role will be responsible for delivering secure, resilient and high-performing technology services, while driving continuous improvement and innovation across infrastructure, networking and cyber security functions. You will lead specialist technical teams, oversee critical technology services and work closely with senior stakeholders to shape and deliver technology strategy that supports organisational objectives. Your new role Lead infrastructure, network and cyber security teams, ensuring high levels of service performance and availability. Drive operational excellence across data centre, network, security and endpoint technology services. Champion Agile and ITIL best practices across service delivery and support functions. Manage major incidents, service improvements and technology roadmaps. Oversee supplier relationships, contracts and service performance. Manage budgets, resources and technology investments. Collaborate with business leaders to align technology services with organisational needs. What you'll need to succeed Proven leadership experience across infrastructure, networking and cyber security disciplines. Strong knowledge of IT service management, operational excellence and Agile delivery approaches. Experience managing complex IT environments, budgets and technical resources. Excellent stakeholder engagement and communication skills. Ability to lead, motivate and develop high-performing technical teams. A customer-focused approach with a passion for service improvement and innovation. What you'll get in return Salary of 47,389 - 56,535 based on experience. Excellent pension scheme. Flexible and hybrid working arrangements. Generous annual leave entitlement. Professional development and career progression opportunities. Comprehensive wellbeing and employee support initiatives. A collaborative and inclusive working environment. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Job Title:- Partner & Sales Enablement Manager Location: Camberley / South East Salary: Competitive Type: Permanent Sector: Product & Proposition Job Description The North Partner & Sales Enablement Manager is a highly collaborative role at North focused on developing and growing our business performance with strategic and solution partners. Reporting directly to the Chief Product & Propositions Officer but working across North s three sectors, acting as the focal point in developing business with our strategic and solutions partners. The role involves partner (technology vendors) management and engagement, including cultivating and strengthening relationships from exec to sales, product, engineering and procurement to develop an effective growing partnership. The Partner Manager will be responsible for upstream account management of North s relationship with partners, to maximise the business performance and value of these select partnerships, RESPONSIBILITIES This role will require effective relationship and partner management skills. commercial, market and sales or sales enablement skills and experience preferred. Key responsibilities will include: Management of partner (vendor) relationships to drive commercial performance, including closed business, referred business, new pipeline development and win/loss of strategic partners Understanding, collating and curating demand from product and sector sales teams to support and implement a value added quarterly calendar of training, workshops and sales enablement activities Development and management of quarterly business reviews (engaging sales, product and partner teams) to review pipeline, and plan sales enablement activities. Work with product and procurement teams to support the onboarding and develop new partner relationships that align with North s product and business needs Keeping abreast of partner promotions, product releases, pricing and roadmap updates ensuring our sales teams are well-informed of relevant offers Work with L&D manager to ensure the ongoing certification and compliance with vendor contracts, including managing learning and development needs and opportunities to maintain and build new levels of certification Work with the marketing team to ensure that they are aware of all funding available to them, make Marketing Development Fund (MDF) applications and submit successful claims to invest in relationship. Provide monthly scorecards to report on partner/Vendor performance. To succeed in the role, the following skills, knowledge and attributes are key: Excellent relationship management and collaboration skills Effective communicator and stakeholder management, confident in conversing at all levels Aptitude for developing pipeline and driving performance through partner, sales and marketing activity A solid track record in one or more of the following product families:-Networking & Cyber Security, Physical Security Systems and IoT Solutions Experience of developing business within a relevant strategic channel programme ie Cisco, Fortinet, Aruba, Juniper, Gallager, Genetec, or Axis or similar Ability to work autonomously and within a?team Enjoys working with sales team and partners sales teams to build pipeline, and winning sales opportunities plans Ability to develop a plan and then execute the plan to deliver growth Location: Camberley preferred. Benefits We offer a competitive remuneration package reflective of the candidate s skills and experience, along with a range of benefits typical for roles within the IT sector , including: Generous holiday entitlement Contributory pension scheme Healthcare and wellbeing programmes Professional development and training opportunities Flexible working arrangements subject to business needs Employee assistance programmes How to Apply If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form . We can only accept candidates who have the Right To Work in the UK

Operational Risk Manager - Operational Resilience, Data & Technology Risk Location: Milton Keynes Salary: 75,000 - 85,000 We're looking for an experienced Operational Risk Manager to support the oversight and management of operational risk, with a particular focus on technology, cyber security, data governance, and operational resilience. Key Responsibilities Partner with stakeholders across the business to provide risk oversight, challenge, and advice. Support the management of technology, cyber, data, and transformation risks. Contribute to the development and maintenance of operational risk frameworks, policies, and controls. Assist with risk assessments, assurance activities, and governance reporting. Produce high-quality risk reporting and insights for senior leadership. Ensure risk considerations are embedded in business decision-making. Monitor emerging risks, industry developments, and best practices. Requirements 3+ years' experience in Operational Risk, ideally covering technology, cyber security, data governance, or transformation risk. Strong understanding of operational resilience and risk management frameworks. Experience producing risk reports and presenting findings to senior stakeholders. Excellent stakeholder management and communication skills. Ability to translate technical concepts into clear business language. Strong analytical skills with a data-driven approach. Desirable Financial Services experience. Knowledge of UK data protection and governance requirements. Experience with GRC platforms. Familiarity with frameworks such as NIST, COBIT, or similar. Degree or relevant professional qualification. This is an excellent opportunity to join a growing risk function and play a key role in strengthening operational resilience, technology risk, and data governance across the business.

Infrastructure Engineer Skelmersdale/Sheffield/Scarborough (4 days on site half day WFH Friday) Up to 50,000 + On-Call Allowance + Benefits An experienced Infrastructure Engineer is required for our manufacturing client to join their IT team. Working closely with the Infrastructure Manager, you'll support and improve the organisation's core infrastructure, security and networking environments across a multi-site UK operation. Key Skills/Technologies: Windows Server Active Directory Networking and firewalls Backup and disaster recovery solutions Microsoft 365 Cyber security best practices Responsibilities: Opportunity to work across infrastructure, networking and security projects Small, collaborative team with real ownership and responsibility Ideal Background: We're looking for someone who can hit the ground running with strong infrastructure experience and minimal supervision. Experience within a manufacturing environment would be advantageous but isn't essential. If you're an experienced Infrastructure Engineer looking for a hands-on role with broad technical exposure, please get in touch.

Job Title: Privileged Access Manager Contract :6 months Location:Erskine , Scotland(5 days onsite) Location:Corsham, UK(Hybrid -2 days a week) The Opportunity We are seeking an experienced Privileged Access Management (PAM) Architect to lead the design, implementation, and optimization of enterprise PAM solutions, with a strong focus on CyberArk. You will play a critical role in securing critical systems and sensitive data within a highly secure, high-assurance environment. Mandatory Security Requirements Clearance: Must hold an active, fully transferrable DV (Developed Vetting) Clearance . Nationality: Strictly UK Nationals only Key Responsibilities Architecture & Design: Lead the end-to-end architecture, design, and deployment of CyberArk PAM solutions (PAS, CPM, PSM, PVWA, PTA). Documentation: Produce high-quality documentation, including High-Level Designs (HLDs), Low-Level Designs (LLDs), security architectures, and runbooks. Implementation: Define and implement privileged access policies, credential management, session monitoring, and vaulting strategies. Integration: Integrate PAM controls with existing enterprise environments, including Active Directory/LDAP, SIEM, and ITSM tools. Leadership & Advisory: Act as the technical SME, providing mentorship to internal teams and advising on industry standards (NIST, ISO 27001). Stakeholder Engagement: Engage directly with stakeholders, including visiting secure customer sites to build trusted relationships and ensure successful delivery. Required Skills & Experience Proven track record in a Senior SME role within enterprise-scale environments. Deep, hands-on technical expertise with CyberArk capabilities and architecture. Strong understanding of Identity and Access Management (IAM) principles, privileged credential lifecycle management, and least privilege models. Prior experience delivering secure systems into high-assurance, regulated sectors (Defence and/or Aerospace is highly desirable). Familiarity with DevSecOps and secrets management is advantageous. Desirable Certifications CyberArk Certified Delivery Engineer (CDE) / Defender (CDP) / Sentry CISSP, CISM, or equivalent security certifications TOGAF or similar architecture frameworks If interested please reply with your CV to (url removed) or call me at (phone number removed). Randstad Technologies is acting as an Employment Business in relation to this vacancy.

Business Development Manager - Cyber Security & Critical Network Infrastructure Salary: £100,000-£110,000 Basic Salary OTE: Double OTE (Uncapped) Car Allowance: £7,200 per annum Location: Remote with National Travel (predominantly London and the South of England) Security Clearance: SC Cleared Essential DV Cleared Highly Desirable Interview Availability: Immediate About the Opportunity We are seeking an experienced and highly connected Business Development Manager to drive strategic growth across the UK Public Sector, with a particular focus on Central Government, MOD, GCHQ and DEFRA . This is an outstanding opportunity to join an established organisation delivering market-leading Cyber Security and Critical Network Infrastructure solutions to some of the UK's most security-conscious customers. The successful candidate will be responsible for identifying, developing and closing new business opportunities, leveraging an existing network of contacts and relationships within key government departments and agencies. Key Responsibilities Develop and execute a strategic sales plan to generate new business revenue across Central Government accounts. Identify and win opportunities for Cyber Security and Critical Network Infrastructure solutions. Engage with senior stakeholders, procurement teams and technical decision-makers within MOD, GCHQ, DEFRA and wider Government departments. Manage the full sales lifecycle from opportunity identification through to contract award. Build and maintain a strong pipeline aligned to revenue targets. Work closely with technical, bid and delivery teams to develop compelling customer solutions. Maintain an up-to-date understanding of Government frameworks, procurement routes and market trends. Represent the organisation at industry events, customer meetings and networking opportunities. Essential Requirements Proven success in a Business Development or Sales role selling Cyber Security and/or Critical Network Infrastructure solutions . A demonstrable and active network of customers and contacts within: Central Government Ministry of Defence (MOD) GCHQ DEFRA Associated Government agencies and departments Strong track record of generating and closing high-value public sector opportunities. Experience of navigating complex and lengthy Government procurement cycles. Excellent stakeholder management, commercial negotiation and presentation skills. Current SC Clearance is essential. Full UK driving licence and willingness to travel nationally. Highly Desirable Current DV Clearance. Experience selling into intelligence, defence or national security environments. Existing relationships across Government technology, cyber security and network infrastructure teams. Knowledge of Government procurement frameworks and defence acquisition processes. What's On Offer? £100,000-£110,000 basic salary. Uncapped commission structure with Double OTE potential . £7,200 annual car allowance. Fully remote working. Immediate interview process. Opportunity to work with a highly respected organisation supporting critical UK Government infrastructure and security programmes. Significant career progression within a growing and ambitious business. Apply Now If you have an established network within Central Government, MOD, GCHQ or DEFRA , hold current SC Clearance (with DV Clearance preferred), and have a successful background selling Cyber Security and Critical Network Infrastructure solutions , we would like to hear from you. Interviews are available immediately for suitable candidates.