601 jobs found

Storefront Administrator & Customer Service Representative; Wolverhampton; 6 month Contract; £17.00PH PAYE; Inside IR35 We are looking for a motivated and meticulous MRO Storefront Administrator & Customer Service Representative (CSR) to join our clients MRO Storefront team based in Wolverhampton during a period of significant transformation. This role, working within the aerospace sector will initially focus on supporting high-volume administrative and transactional activities required to stabilise and operate the current MRO Storefront, while progressively evolving into a customer-owned, end-to-end service role over time. Currently the Storefront function manages a substantial amount of manual and administrative work, including central inbox management, SAP data entry, unit induction, quoting activities, and coordination with MRO repair sites. The successful candidate will play a key role in executing these activities accurately and efficiently, ensuring continuity of service for customers and Repair Operations. Long-term the organisation will be looking to eliminate manual and low-value administrative work through process improvement, automation, and system enhancements, enabling the full Storefront team to transition to a customer-based operating model. each CSR to have ownership of a defined group of customers, managing the MRO process end-to-end. Daily Duties Manage high-volume administrative tasks supporting MRO Storefront operations, including: Monitoring and managing the central Storefront inbox. Performing manual SAP transactions, including unit inductions, order creation, and quotation setup. Supporting the quotation process, including customer interactions and coordination with MRO repair sites. Respond to customer inquiries, providing accurate status updates and information. Coordinate closely with external MRO repair sites to gather technical, scheduling, and pricing inputs. Maintain accurate and complete data within SAP and supporting systems, ensuring traceability and compliance. Support order management, scheduling alignment, and customer communication across the repair lifecycle. Assist with invoice query resolution and turnback collection activities, escalating issues as required. Report operational issues through the Quality, Cost, Delivery, People, Safety (QCPC) process. Escalate complex customer or operational issues to the MRO Storefront Team Leader. Evolving responsibilities (future-state objective): Transition toward dedicated customer ownership, managing a defined portfolio of customers. Take end-to-end responsibility for customer accounts, from induction through repair coordination to invoicing support. Proactively manage customer expectations, delivery commitments, and communication. Reduce reliance on manual work by adopting improved processes and automated solutions. Act as a knowledgeable and empowered customer interface, resolving issues independently within defined governance. Actively contribute to process standardisation, documentation, and continuous improvement initiatives. Support the Storefront Team Leader in embedding the customer-based operating model across the team. Essential skills and experience required: Strong customer service mindset with clear, professional communication skills. Experience in an administrative, customer service, or operational support role within an Aftermarket, MRO, or service-driven environment. High attention to detail and comfort working with manual, transactional system activities. Working knowledge of SAP (Sales & Distribution modules preferred) or similar ERP systems. Ability to work in a structured, process-driven environment while adapting to change. Willingness to learn end-to-end MRO processes and progressively take on increased responsibility. Desirable skills and experience: Exposure to aerospace MRO or defence-related environments. Understanding of quoting, invoicing, turnback management, or cash-collection processes. Awareness of export control requirements, including EUUs and export licences. Familiarity with Continuous Improvement or Lean principles. Aspiration to develop into a full customer-ownership role within a customer-based Storefront organisation. Morson is acting as an employment business in relation to this vacancy Administration; filing; e-filing; GDPR; secretarial; data entry; data input; Excel; Word; Outlook; Access; MS Office; booking system; business support; database management; diary management; minute taking; document control

Sales Administrator Location: Manningtree Job Type: Full-time, Permanent Working Pattern: Office-based About the Role An opportunity has arisen for a proactive and detail-oriented Sales Administrator to join a well-established manufacturing organisation. This position plays a key role in supporting day-to-day sales operations, ensuring accurate order processing, and maintaining strong customer relationships. You will act as a central point of contact between customers, field sales representatives, and internal departments, contributing to the delivery of a high standard of service. Key Responsibilities Process customer orders accurately, ensuring correct pricing and product codes Manage incoming telephone calls and assist with customer enquiries Provide support to Field Sales Managers with quotes, queries, and order updates Collaborate effectively with internal departments to resolve order and customer queries Organise transportation and logistics for customer deliveries Liaise with warehouse teams regarding outbound dispatches and delivery schedules Carry out general administrative duties to support the sales function Candidate Profile Strong attention to detail with a methodical approach to tasks Excellent communication and customer service skills Ability to work collaboratively across multiple departments Capable of managing workload and priorities in a fast-paced environment Previous experience in a sales administration or customer support role is desirable Benefits Opportunity to join a supportive and collaborative team environment Exposure to a varied role within an established organisation Long-term career development potential Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Field-Based Full-Time South East England We're looking for an experienced BDMA Restoration Technician to join our expanding restoration team, supporting residential and commercial insurance claims across the South East. This is a varied, hands-on position where no two days are the same. You'll attend properties affected by fire, flooding, escape of water and other insured incidents, carrying out specialist restoration work while ensuring customers receive a professional and supportive service throughout the process. What You'll Be Doing Your day-to-day duties will include: Surveying damaged properties and recording findings through reports, site notes and photographic evidence. Installing, checking and removing specialist drying equipment to support the restoration process. Removing damaged building materials, including flooring, plasterboard, timber and other affected fixtures, ready for reinstatement. Completing cleaning, sanitising and restoration work following fire, flood and water damage incidents. Communicating with homeowners, commercial clients and insurance representatives, providing clear updates and excellent customer care. Working alongside colleagues to ensure projects are completed safely, efficiently and within agreed timescales. Maintaining accurate job records using basic computer systems and completing all required paperwork. Following health and safety procedures while working across a variety of domestic and commercial environments. About You To be successful in this role, you'll bring: A recognised BDMA qualification . Proven experience carrying out fire and/or flood restoration work. A full, clean UK driving licence. Strong written and verbal communication skills in English. Confidence using basic IT systems and completing job documentation. A practical approach with the ability to assess situations, solve problems and adapt to changing site conditions. A reliable, professional attitude with a strong commitment to customer service. What You'll Receive In return, we offer: Competitive salary. Company vehicle. Fuel card. Full-time, permanent employment. A field-based role covering the South East of England. The opportunity to join a professional team delivering restoration services within the insurance sector. If you're a motivated restoration professional who enjoys practical work, takes pride in high standards and is looking to build your career with an established restoration team, we'd love to hear from you.

Customer Service Advisor - Part Time Red Recruitment is hiring a Customer Service Advisor for our client where you will be responsible for providing excellent customer services in the financial services industry. You'll be the first point of contact for customers, helping them with any queries they have and ensuring you remain compliant with FCA guidelines. This is a part time role with flexible shift patterns allowed but you will need to be full time for the first 2 weeks due to training. Benefits and Package for a Customer Service Advisor: Salary : £25,389 (Pro Rata of this amount) Hours: Mon - Sun - Shifts Between 7am - 11pm (Flexible Hours) Location: Derby Generous Holiday Allowance Opportunities to grow your career Potential to go remote after 3 months Key Responsibilities of a Customer Service Advisor: Handling inbound calls across a range of products Putting customers first and using sound judgement to find the best solutions Owning queries from start to finish Spotting opportunities to improve how they work Collaborating with the wider Customer Services team Providing information in line with FCA regulations Key Skills and Experience of a Customer Service Representative: A customer-first mindset and creative problem-solving skills Excellent communication and attention to detail Strong interpersonal skills and the ability to work independently Familiarity with Office Previous experience in delivering exceptional customer service Previous experience in a financially regulated environment desirable If you are interested in this position and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)

Customer Service Advisor Red Recruitment is hiring a Customer Service Advisor for our client where you will be responsible for providing excellent customer services in the financial services industry. You'll be the first point of contact for customers, helping them with any queries they have and ensuring you remain compliant with FCA guidelines. Benefits and Package for a Customer Service Advisor: Salary : £25,389 Hours: Mon-Sun Shifts Between 7am - 11pm (37.5 Hours Per Week) Location: Derby Generous Holiday Allowance Opportunities to grow your career Potential to go remote after 3 months Key Responsibilities of a Customer Service Advisor: Handling inbound calls across a range of products Putting customers first and using sound judgement to find the best solutions Owning queries from start to finish Spotting opportunities to improve how they work Collaborating with the wider Customer Services team Providing information in line with FCA regulations Key Skills and Experience of a Customer Service Representative: A customer-first mindset and creative problem-solving skills Excellent communication and attention to detail Strong interpersonal skills and the ability to work independently Familiarity with Office Previous experience in delivering exceptional customer service Previous experience in a financially regulated environment desirable If you are interested in this position and have the relevant skills and experience required, please apply now! Red Recruitment (Agency)

Business Development Specialist Bristol Hybrid Working About Ecosurety Ecosurety exists to rid the world of unnecessary packaging. We believe in a future where every brand has the data and market insights to make smart, sustainable packaging decisions. To make that vision a reality, we enable the world's leading brands to make smart and sustainable packaging decisions through our intelligence platform and deep regulatory expertise. We're at an exciting stage of growth, expanding our capabilities, investing in technology and developing new ways to support customers through an increasingly complex regulatory landscape. With around 100 colleagues and ambitious plans for the future, we're building a business where talented people can do meaningful work, challenge convention and create real-world impact. The Opportunity Help more businesses navigate one of the biggest regulatory changes in packaging. Packaging legislation is changing rapidly. Extended Producer Responsibility (EPR), Plastic Packaging Tax, Recyclability Assessment Methodology (RAM), Deposit Return Schemes and future regulations such as PPWR are creating new challenges for businesses across the UK. At Ecosurety, we help organisations understand these changes, remain compliant and make smarter, more sustainable packaging decisions. To support our continued growth, we're looking for a Business Development Specialist to help us connect with more organisations that can benefit from our expertise. This role sits at the very front of the customer journey. You'll identify potential clients, start meaningful conversations, uncover challenges and create high-quality opportunities for our commercial teams. If you enjoy speaking with people, understanding how businesses operate and opening doors to new opportunities, this role offers the chance to develop your commercial career whilst contributing to work that makes a genuine environmental impact. Why Join Now? The packaging sector is undergoing significant transformation, creating growing demand for expert guidance and support. As Ecosurety continues to expand its services and technology offering, we're investing heavily in how we engage with prospective clients and build long-term partnerships. You'll join at a point where there is real opportunity to make an impact, develop your skills and help shape how a purpose-led organisation grows. This isn't a role where you'll simply work through a list of leads. You'll become an important voice in how we understand our market, identify opportunities and support future growth. What You'll Be Doing Start Conversations That Matter You'll identify and engage prospective clients through a range of channels including phone, email, LinkedIn, networking and industry events. You'll be responsible for opening conversations with businesses that may benefit from Ecosurety's services and building relationships with key decision-makers. Understand Customer Challenges The best commercial conversations start with curiosity. You'll conduct discovery conversations to understand how organisations currently manage packaging compliance, the challenges they're facing and where Ecosurety may be able to help. Create High-Quality Opportunities You'll assess opportunities against agreed qualification criteria and ensure our Client Services team receives clear, detailed handovers that set them up for success. Become a Trusted Voice You'll develop your knowledge of packaging compliance, regulatory developments and Ecosurety's services, allowing you to speak confidently about the challenges facing prospective customers and the solutions we provide. Work Collaboratively You'll work closely with colleagues across Client Services, Marketing, Policy & Advisory, Product and Technology, sharing market insight and helping us continuously improve how we engage with customers. You'll Probably Be Successful If You Have at least two years' experience in a sales, business development, lead generation or customer-facing commercial role. Enjoy speaking with people and building relationships. Are naturally curious and enjoy understanding how businesses operate. Ask thoughtful questions and listen carefully. Can identify commercial opportunities whilst maintaining a customer-focused approach. Are organised and able to manage multiple conversations and priorities. Enjoy learning new industries, products and markets. Take ownership of your work and follow through on commitments. Are motivated by working towards goals and contributing to business growth. We'd Love To See Evidence Of How You've Generated new business opportunities. Built relationships with prospective customers. Conducted effective discovery or qualification conversations. Managed a sales pipeline or lead generation activity. Used insight and research to identify commercial opportunities. Worked collaboratively with colleagues to achieve commercial outcomes. Desirable Experience Business Development Representative (BDR) or Sales Development Representative (SDR) experience. B2B sales environments. Compliance, regulatory or professional services sectors. Sustainability-related industries. CRM platforms and sales enablement tools. Packaging, environmental or producer responsibility markets. Don't worry if you don't have experience in all of the above. We're interested in potential as much as experience. Why You'll Succeed Here You'll be joining a collaborative, values-driven organisation where expertise is trusted, ideas are welcomed and meaningful work is part of everyday life. You'll have the opportunity to build your commercial skills whilst developing deep expertise in a sector that is becoming increasingly important to businesses across the UK. Most importantly, you'll be helping organisations make better decisions that contribute to a more sustainable future. Package & Benefits Salary: 36,000 - 39,000, dependent on experience In addition to a competitive salary, you'll benefit from: Annual company bonus scheme 7% employer pension contribution 5x salary life insurance Critical illness cover Employee health cash plan Paid sick leave 28 days' annual leave plus bank holidays Opportunity to buy additional holiday or take unpaid leave Two weeks' workcation per year Three paid volunteering days each year 250 home working allowance Wellbeing support Access to training and professional development Flexible working arrangements Hybrid working, with colleagues expected to spend at least 50% of their time working together in person Modern Bristol city centre office Whilst we don't operate a traditional commission structure, we do offer an annual company bonus scheme. This reflects our collaborative culture and ensures everyone shares in the success of the business. We focus on outcomes rather than hours or location, giving our people the flexibility and support they need to do their best work while making a positive impact. Equal Opportunities Ecosurety is committed to creating an inclusive workplace where everyone can thrive. We welcome applications from people of all backgrounds, experiences and perspectives. We believe diversity strengthens our teams, improves decision-making and helps us better serve our customers and communities. If you're excited about this opportunity but don't meet every requirement, we'd still encourage you to apply. We reserve the right to close this vacancy early should we receive a high volume of suitable applications. We therefore encourage interested candidates to apply as soon as possible. REF-(phone number removed)

My client is a leading Civil Engineering and Groundworks contractor operating nationally across multiple regional offices, currently looking for a customer care coordinator, based in Tamworth. Built on a reputation for quality, safety, technical expertise and customer service, we work in partnership with major housebuilders and developers to deliver infrastructure, groundworks and civil engineering projects. Purpose of the Role The Customer Care Co-ordinator is responsible for managing customer care cases from initial notification through to successful completion and closure. Acting as the central point of contact for developers, clients, homeowners and internal operational teams, the role ensures defects, enquiries and service requests are handled professionally, efficiently and in line with customer care standards and service level agreements. The role plays a key part in protecting the company's reputation, delivering excellent customer experiences and supporting the achievement of Customer Service Excellence across all regional operations. Key Responsibilities Customer Care Administration Receive, log and manage customer care defects and service requests. Maintain accurate records within the customer care database and management systems. Ensure all customer care cases are correctly allocated and tracked through to completion. Monitor outstanding actions and follow up as required to ensure timely resolution. Customer Communication Act as the first point of contact for customers, homeowners and client representatives. Acknowledge customer care requests within agreed response times. Keep customers informed throughout the lifecycle of each case. Manage customer expectations professionally and courteously. Handle customer concerns and complaints with empathy and professionalism. Co-ordination of Repairs and Inspections Liaise with Contracts Managers, Site Teams, Operatives and Subcontractors to arrange inspections and remedial works. Schedule appointments with homeowners and clients. Issue diary invites and appointment confirmations. Co-ordinate resources to ensure remedial works are completed within agreed timescales. Database and Reporting Maintain accurate records of defects, customer communications, inspections and completed works. Produce reports on response times, completion rates and outstanding customer care cases. Assist in monitoring KPIs and service standards. Identify recurring issues and emerging trends. Commercial and Financial Responsibilities Assist in obtaining quotations for chargeable works. Process approved customer care orders. Support invoice administration and payment tracking where required. Ensure all supporting documentation is accurately recorded. Stakeholder Management Build effective working relationships with: Site Management Teams Contracts Managers Construction Directors Technical Teams Commercial Teams Clients and Developers Homeowners Promote a positive and professional image of the business at all times. Continuous Improvement Support initiatives aimed at improving customer satisfaction and service delivery. Contribute to lessons learned reviews and defect trend analysis. Promote a "right first time" approach by sharing recurring issue data with operational teams. Key Performance Indicators (KPIs) Customer care requests acknowledged within company SLA. Defects logged accurately and on time. Appointment booking timescales achieved. Customer satisfaction levels maintained or improved. Reduction in overdue customer care cases. Accurate maintenance of customer care records and databases. Timely closure of customer care actions. Skills, Knowledge and Experience Essential Previous experience in a customer care, customer service or administration role. Excellent communication and interpersonal skills. Strong organisational and time management abilities. Ability to manage multiple priorities simultaneously. Confident using Microsoft Office packages including Outlook, Word and Excel. Excellent attention to detail. Ability to work effectively with operational and technical teams. Desirable Experience within construction, housebuilding, groundworks or civil engineering. Knowledge of defects management processes. Experience using customer care management systems. Understanding of construction terminology and build processes. Personal Attributes Customer focused. Professional and approachable. Highly organised. Proactive and solution orientated. Calm under pressure. Resilient when dealing with challenging situations. Team player with a positive attitude. Committed to delivering excellent customer service. Career Development Opportunities This role offers progression opportunities into: Senior Customer Care Co-ordinator Customer Care Manager Head of Customer Care with continued development in customer service excellence, quality assurance and operational support within the Groundworks and Civil Engineering sector. About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.

Programme Manager - Training Support Location: Bristol On Site Contract Type: 12-Month Start Date: October 2026 Working Pattern: Standard hours Mon-Fri Security Clearance: BPSS required to start; must be UK Citizen to be eligible to obtain Security Clearance (SC) About the Role We are seeking an experienced Programme Manager to take full accountability for the delivery of a critical Air Defence Training Support contract across time, cost, requirement, and quality parameters. In this role, you will act as the primary interface to the UK Ministry of Defence (MOD) and lead a cross-functional team responsible for complex defence training delivery, maintenance support, and service transition from mobilization to execution. We are looking for people that have delivered projects or programmes to the UK MOD previously. Key Responsibilities Contract Execution: Lead and manage the cross-functional team delivering defence training support, ensuring all contract KPIs, milestones, and deliverables are met. Customer & Stakeholder Interface: Act as the primary point of contact for internal and external stakeholders, including the UK MOD, defence authority representatives, and key delivery partners. Service & Asset Management: Oversee the provision of qualified instructors, console operators, course design support, and operational personnel while ensuring the availability of specified assets, maintenance support, spares, and configuration control. Capability Integration: Support training capability growth initiatives, potential international scope expansion, and ongoing equipment/device upgrades. Team Leadership: Manage and mentor assigned Project Managers, providing coaching, performance management, and day-to-day guidance. Subcontract Oversight: Maintain robust supplier/subcontractor management and strict financial control over multi-year sustainment operations. Essential Requirements Core Skills: Proven expertise in Programme / Project Management, Stakeholder Management, and Financial Management. Qualifications: Accredited PM qualification (e.g., APMP, PRINCE2 Practitioner, PMI-PMP, or corporate equivalent). Leadership: Demonstrable experience leading cross-functional teams, ideally within a matrix organization, with a strong track record of operational delivery. Interface Capabilities: Strong background acting as a primary interface to high-level customers and influencing senior stakeholders. Desirable Experience 10+ years of programme or project management experience within the aerospace or defence sectors, with direct budget ownership. Hands-on experience managing UK MOD service contracts, KPI frameworks, and mobilization-to-execution transitions. Proven ability to control contract finances and manage change across multi-year production or sustainment contracts. Engineering or Business Management degree. Pragmatic problem-solver with a collaborative leadership style. Key Success Measures On-schedule, on-budget execution of the Training contract with high client satisfaction. Guaranteed availability of specified training assets and qualified personnel to meet operational demand. On-time completion of required deliverables and effective change board governance. Successful standing up and execution of expanded training service scopes. Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.

Hospitality Assistant Location: Witney, OX29 Salary: £13.45 per hour Hours: 07 00 Interaction Recruitment are currently recruiting for a Hospitality Assistant to join a busy and professional hospitality team in Witney . This is a fantastic opportunity for someone who enjoys working with people, takes pride in delivering excellent customer service and is happy to get involved in all areas of hospitality. You will be responsible for delivering a high standard of hospitality across multiple rooms and two buildings , working closely with the Hospitality Supervisor and client team to ensure all requirements are met. The Role Your responsibilities will include: Delivering hospitality across multiple rooms and two buildings Building and maintaining positive client relationships Liaising with clients' PAs to ensure all hospitality requirements are met Preparing and presenting buffets to a high standard Serving coffee and hot food Operating a cashless till Cleaning and maintaining hospitality areas Pot washing and general kitchen support Assisting with deliveries Clearing and resetting rooms after hospitality/events Taking responsibility for your designated area Working closely with the Hospitality Supervisor to meet and maintain expected standards Ensuring all hospitality areas are clean, presentable and fully stocked Supporting the wider team wherever required About You We are looking for someone who: Has previous experience in hospitality, catering, customer service or a similar environment Has a friendly, professional and positive attitude Speaks and understands a good level of English Is confident dealing directly with clients and their representatives Is physically fit and able to move heavy hospitality trolleys Takes pride in their appearance and presentation Has excellent attention to detail Is reliable, organised and able to work independently Is a strong team player Is flexible and willing to come in early when required to meet hospitality needs Takes ownership and responsibility for their area Is happy to get involved with a variety of tasks and support the wider team Weekend Holiday Cover The successful candidate will also be required to provide pre-booked weekend holiday cover when necessary. This will be communicated in advance to ensure you have plenty of notice. What We're Looking For This role would suit someone who enjoys a varied working day and takes pride in providing a first-class hospitality service. You'll be working as part of a team where everyone gets involved, so a can-do attitude, flexibility and willingness to help wherever needed are essential. Interested? If you're an enthusiastic and reliable Hospitality Assistant looking for a Monday-Friday role in Witney , we'd love to hear from you! Apply today through Interaction Recruitment! Click apply below or give us a call on (phone number removed)

Internal Technical Sales Engineer Industrial Electrical Control & Automation Negotiable Salary Package, Pension, and other benefits. Our Client has a requirement for an Internal Sales Engineer with experience in Electrical control and automation to provide sales and technical support to the external customer base, whilst developing and maintaining customer relationships and promoting products and services to maximise sales opportunities. You are most likely to be living in North of the Tyne area, including, North Shields, Whitley Bay, Wallsend, Longbenton, Jesmond, Cramlington, Blyth in order to commute. Ideally you will have knowledge of a wide range of electrical market related products and are likely to have strengths in more than one product area. This could be industrial electrical, control & automation/factory automation/process control including control gear, switchgear, automation equipment, variable speed drives, plc, hmi, instrumentation, cable management systems, connection systems, industrial data comms enclosures, sensors, and possibly ATEX equipment. As the Internal Sales Engineer you will respond to and handle all product technical enquiries. You will be required, with training, to understand and be familiar with the full product range with the ability to offer alternatives if required and advise on the selection of products where possible. You will liaise with Field Sales Engineers and other staff to achieve the branch objectives and sales performance and as is normal in a small team environment engage in other duties. It is also expected that you have commercial ability and awareness to generate quotation for customers and are competent to judge the competitive situation needed to win the order whilst being mindful of profitability. In order to perform this role successfully you will need technical electrical knowledge, there is flexibility on the qualification if you can illustrate your knowledge, product applications knowledge and commercial awareness. The ideal candidate may already be in a similar role as an internal sales engineer, technical support engineer, an electrical engineer looking to move into a commercial environment with the ability to illustrate good customer and administrative skills, or a graduate engineer with customer experience in a sales environment looking to develop their career in technical sales. Knowledge and Experience GCSE Maths and English (or equivalent) None mandatory but relevant knowledge and experience must be demonstrated or possibly ONC/HNC in Electrical engineering (or other electrical engineering qualification) Good working knowledge of Microsoft Office and data entry systems Full clean driving licence Experience in similar sales /customer service environment. Experience with an electrical engineering role, or a background in electrical distribution would be an advantage. Post codes used are for advertising purposes only. To register your interest contact us with an up to date CV and we will be pleased to call you for a confidential discussion. To view more of our positions click on the Rise logo at the top of this page or visit our website directly. We work across a range of business to business/B2B market sectors including Renewable Energy, Electrical, Control & Automation, Electronic, Renewable Energy, Pneumatics, Hydraulics, Fluid Power, Instrumentation, Engineering services companies, Industrial Consumables, Industrial Components, Capital Equipment, Material Handling, Scientific Equipment, Petrochemical and Utilities. Rise Executive Search & Recruitment Ltd are currently working on a wide range of business to business/B2B sales positions, account management, business development and sales management roles including: Internal Sales Engineer, Technical Support, Product Specialist, Sales Manager, UK Sales Manager, National Sales Manager, Country Manager, Regional Sales Manager, Area Sales Manager, Sales Executive, Senior Sales Executive, National Account Manager, Business Development Manager, Key Account Manager, Account Executive, National Account Executive, Sales Specialist, Global Account Manager, Sales Representative, Territory Sales, Field Sales, Client Relationship Manager, Sales Engineer, Sales Consultant, Technical Sales, Senior Sales Engineer, Export Sales, International Sales, European Sales, Branch Manager, Sales Director, Trainee Sales, Graduate Sales, Telesales, Internal Sales, Office Sales.

Right Match Recruitment Group has the privilege to recruit on behalf of our very prestigious client based in Dartford. We are recruiting for experienced and forward thinking Customer Service Coordinator French Speaking . This is full time, permanent and hybrid position and working for very well established company. Very interesting and varied role with a scope for progression . Salary: 30,000 Work pattern: Mon-Fri, hybrid( two days at office, 3 days from home), 37.5 hour per week. The role: A Customer Service Representative is the front line of our company, providing commitment and exceptional service to our customers. This role requires someone who is enthusiastic, empathetic, and capable of handling a variety of customer interactions with professionalism and patience. Work Experience: Essential Proficiency in Microsoft Office Suite - Word, Excel, Outlook Order to cash processing in customer services Minimum of 1-2 years of experience in an administrative customer service role. Familiarity with customer service order processing ERP system Customer complaints handling process Ability to work independently and as part of a large team Support customers' enquiries through multiple communication channels including phone, email, and chat. Follow-up of enquiries for general questions with other internal departments. Facilitating customers issues resolution, including progressing customer complaints to completion. Enter and process orders including calculating transit time and freight. Proactively communicate with customers to inform them of at-risk orders. Maintain accurate customer database and information on profiles. Responsible for customer quotations for new business & follow-up on open quotes. Maintain price lists and send them to customers when requested. Job Related Skills: Fluent English - written and verbal Fluent in French - written and verbal Professional phone and email etiquette Ability to operate effectively in a fast-paced dynamic environment Works well under pressure, while multitasking Able to collaborate with multiple departments to address customer inquiries and resolve issues efficiently Ability to listen actively and respond effectively to customer queries. Able to deal with customers effectively in a variety of situations, while being sensitive, empathetic and agile to customer needs Adaptable approach to handling unexpected heavy workload with a positive mindset Meticulous attention to detail to ensure accurate data entry Office base - 2 days a week (Tuesday Team Day) Willing to adjust and be versatile, to meet business objectives If you are interested please kindly apply directly or contact Tom Kurczab at Right Match Recruitment Group INDTKJOBS

Customer Service Representative We are currently recruiting for a temp to join a well established company based in Newbury . This role is on a temporary basis to start ASAP, until atleast the end of the year so you must be able to commit to that. Full time, 35 hours per week £14.50 per hour We're looking for a proactive and customer-focused professional to support the team, ensuring excellent service for healthcare customers. Key Responsibilities Accurate contract data entry and management Process repair/work orders and manage loan equipment Arrange returns, collections, and proof of delivery requests Handle customer emails and calls Investigate and resolve invoice disputes Track and follow up on customer issues through to resolution Collaborate with internal teams to deliver exceptional customer service What We're Looking For Previous customer service or order management experience, ideally within a corporate environment Strong attention to detail and organisational skills Advanced Microsoft Office skills, particularly Excel Good ERP system knowledge Excellent communication and problem-solving abilities Ability to remain calm under pressure and manage multiple priorities If you have the experience that we are looking for and can commit until the end of the year , please apply on line and I will screen your cv and contact you with more information if successful.

Field Representative-Glasgow Salary £30,500 +commission and company vehicle A leading UK-based field services company is seeking an enthusiastic and motivated Field Representative to join its expanding team. This role offers an exciting opportunity to work independently while engaging with customers and resolving account-related matters on behalf of various clients, primarily within the utilities sector. Key Responsibilities Conduct pre-disconnection visits and meter inspections. Perform customer vulnerability assessments and safety checks. Negotiate and facilitate payment solutions. Attend Magistrates Court to obtain and execute Rights of Entry Warrants. Oversee utility isolations and liaise with engineers and locksmiths. Ensure compliance with regulatory and industry standards. Maintain accurate and up-to-date records of all site visits. Provide high-quality service and effective conflict resolution. Requirements Strong interpersonal and communication skills. Experience in debt negotiation, collections, or customer service (desirable but not essential). Self-motivated, proactive, and capable of working independently. Ability to work in a fast-paced environment with deadlines and targets. Basic IT proficiency and report-writing skills. Flexibility with working hours. Whats on Offer Competitive salary plus performance-based incentives. Company vehicle provided (including private use, with tracker). Comprehensive training at the head office. The chance to work remotely from home with allocated territory-based visits. This full-time position requires adaptability and a professional approach when interacting with customers. If you are looking for a rewarding career with a company committed to high standards and customer care, this role could be the perfect fit. Apply today to become part of a dynamic and respected field service team!

We are looking for an experienced and proactive Customer Services Manager to lead a small customer service team while playing a hands-on role in the day-to-day operation. This is a visible, interactive role where you will work across both the office and warehouse environments, ensuring a smooth customer journey from initial enquiry through to goods dispatch. You will manage a team of three customer service professionals, support their development, allocate workloads and drive improvements in service levels, turnaround times and customer experience. The business has a supportive, relaxed and collaborative culture, but there is also a clear focus on accountability, responsiveness and getting the work done well. About the Role This is an exciting time to join the business, with several planned improvement projects across customer service and operations. You will help learn, support and implement a new CRM system, which will link into a new Warehouse Management System, while also helping to enhance the ticketing system to improve customer response times and overall service experience. You will form part of the wider management team, attending meetings, sharing feedback from the customer service function and taking direction from senior leaders to implement within your team. This role would suit someone who can manage change by leading from the front, balancing team oversight with a willingness to be actively involved in the work itself. Key Responsibilities Lead, manage and develop a team of one full-time and two part-time Customer Service Representatives. Set team objectives, service level expectations and customer satisfaction targets. Monitor workloads, manage productivity and allocate tasks effectively across the team. Drive improvements in SLA performance, customer response times and overall turnaround from enquiry to dispatch. Act as an escalation point for customer queries, issues and more complex service matters. Observe current processes, identify opportunities for improvement and implement practical efficiencies. Manage team holidays and ensure appropriate departmental cover. Work closely with warehouse, dispatch and logistics colleagues to ensure customer commitments are met. Attend management meetings, share insight and implement agreed actions within the team. Who We Are Looking For Our ideal person will come from a goods/sales related customer service environment where warehousing, dispatch and logistics are part of the customer experience. You will understand the importance of managing customer expectations, service agreements and turnaround times from initial enquiry through to goods being dispatched. Previous experience managing or supervising a customer service or customer operations team. Experience within a goods-based business, ideally with an on-site warehouse or dispatch function. A good understanding of customer service, order fulfilment, logistics coordination and operational follow-through. Strong people skills, with a flexible communication style that works well with different personalities. Confidence managing change, introducing new processes and bringing people with you. Intuitive systems skills, including the ability to learn new CRM, ticketing and operational platforms quickly. Strong organisational skills, with the ability to prioritise, allocate work and monitor performance. A hands-on, visible and practical management style. A continuous improvement mindset, with the confidence to observe, question and improve ways of working. Culture and Environment The business offers a supportive, down-to-earth and relaxed working culture. It is a friendly environment where teamwork matters, but where customer service standards, deadlines and follow-through are taken seriously. This role will involve regular interaction across the office and warehouse, so it would suit someone who enjoys variety, movement and being close to the operational detail rather than being desk-bound all day. Benefits 20 days holiday plus Bank Holidays. Statutory pension contributions. On-site parking. On-site staff breakout room and kitchen area to relax away from the desk. Overtime opportunities during peak trading periods, including Christmas and Black Friday weekends. Opportunity to play a key role in customer service and operational improvement projects. Working Pattern and Start Date The role is primarily Monday to Friday, working core office hours of 8:30am to 5:00pm. There may be overtime opportunities during busy seasonal periods. The aim is for the successful person to start in September. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Head Hunted Recruitment are proud to be working exclusively with an award winning business who are one of the largest in their sector and boasting a strong market presence. The business is a Norfolk based importer, manufacturer and distributor of branded consumer goods supplying professional trade merchants, and retail partners across the UK. The company are in the process of adding to their team by bringing in a Financial Planning & Analysis Manager. This is a new position and requires an individual with a proven track record in a similar role. The Financial Planning & Analysis Manager will be a qualified accountant responsible for providing rigorous commercial and financial analysis to the CEO/CFO and the wider Senior Leadership Team. The role translates the operational realities of importing, manufacturing and distributing branded product landed cost, FX exposure, duty and freight, inventory holding, and channel/customer profitability into clear, decision-useful analysis that supports pricing, purchasing, and investment decisions. This is a hands-on role suited to a qualified accountant (ACA/ACCA/CIMA) who is comfortable operating both strategically and at the transactional/data level in a business of this scale. Financial Planning & Analysis Manager Key Responsibilities Budgeting, Forecasting & Business Partnering Lead the annual sales and gross margin budget process and rolling forecasts (monthly/quarterly re-forecasts), coordinating input from Sales, Purchasing, Operations and Finance. Business partner with Sales and Commercial teams to model customer and product-line profitability, pricing decisions, rebate/discount structures, and promotional investment. Business partner with Purchasing/Supply Chain on landed cost modelling, covering FX rates, freight, duty, and supplier terms, and their impact on gross margin. Support the FC/CFO with board packs, investor/lender reporting, and ad hoc scenario modelling (e.g. new product launches, new supplier relationships, capex, warehouse investment). Take ownership of the accuracy of the master data across products, customers and suppliers, ensuring effective use of all relevant sources of data available to the business (eg EPOS data). Management Information & Reporting Own the monthly management accounts commentary and variance analysis to gross profit level (budget/forecast vs. actual), with clear narrative on margin, volume, mix, and FX/duty movements. Develop and maintain KPI dashboards covering gross margin by product/brand/customer, stock turn, SKU profitability, and channel performance (trade, retail, export). Improve the quality, automation, and timeliness of MI, reducing reliance on manual spreadsheets where practicable (e.g. via AI tools, BI tools, ERP reporting, Power Query). Margin, Working Capital & Risk Monitor and report on FX exposure arising from overseas purchasing, working with the FC on hedging strategy and rate risk where applicable. Analyse and optimise inventory levels, stock cover, and obsolescence risk across the product range, supporting working capital management. Track import duty, freight, and landed cost trends, flagging margin erosion risks early. Support pricing reviews to protect gross margin against cost inflation, FX movements, and competitor activity. Systems, Controls & Process Maintain and improve budgeting/forecasting models and reporting templates to GP level, ensuring a robust, auditable, single source of truth. Provide support to the Financial Controller/transactional finance team to ensure trial balance data supports accurate and timely FP&A reporting. Support system improvements/ERP or BI implementations relevant to reporting and planning. Ensure appropriate financial controls are in place around forecasting assumptions and reporting outputs. Leadership Line manage and develop junior finance/analyst resource as the team grows. Act as a key finance contact for non-finance stakeholders, translating financial analysis into commercially actionable insight. Financial Planning & Analysis Manager Key Deliverables Accurate, timely monthly management information and variance commentary delivered to agreed deadlines. Robust annual budget and rolling forecast, with clear assumptions and sign-off from the FC/CFO. Demonstrable improvement in margin visibility by product, brand, and customer. Reliable FX/landed cost tracking that informs pricing and purchasing decisions. A reporting suite that is progressively automated and less reliant on manual data manipulation. Financial Planning & Analysis Manager Person Specification Qualifications Qualified accountant ACA, ACCA, or CIMA (essential). Experience Proven FP&A, commercial finance, or management accounting experience, ideally gained in a product-based business (import/distribution, wholesale, or FMCG background highly relevant). Experience of businesses with international/multi-currency purchasing and an understanding of landed cost, duty, and freight dynamics. Track record of owning budgeting and forecasting cycles and presenting analysis to senior stakeholders/boards. Experience working in a business of comparable scale (£10m £50m turnover) is preferred, where the role requires both strategic input and hands-on delivery. B2B experience, working closely with a product based business, manufacturer or consumer goods. Experience with ERP systems (e.g. Sage, NetSuite, SAP Business One, Microsoft Dynamics) and advanced Excel; experience with BI/reporting tools (Power BI, Power Query) is advantageous. Skills & Attributes Strong analytical and financial modelling skills, with the ability to translate data into clear commercial narrative. Confident communicator, able to business partner effectively with Sales, Purchasing, and Operations as well as senior Finance stakeholders. Commercially curious, with genuine interest in understanding product, pricing, and supply chain economics rather than pure reporting. Highly organised, deadline-driven, and comfortable operating in a smaller finance team where hands-on delivery is required alongside strategic input. Sound judgement and integrity, with a controls-conscious mindset. We are looking for an experienced finance professional reporting to the MD/FC, this is a unique opportunity to shape the future finance environment of a Norfolk based business by combining finance, data and automation to drive operational excellence. This is an office based role although occasional travel to our other local site will be required, it is essential that you have a full driving license. There is an extremely competitive salary on offer of circa £50,000 DOE plus a discretionary performance related bonus. Head Hunted Recruitment Services Ltd and associated clients are committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customer

Job Description : Territory Sales Representative, Ireland & Northern Ireland Reporting To: Area Manager Location: Ireland & Northern Ireland (Territory Based) Salary: £60,000 per annum (OTE £80,000) Purpose of the Role The Territory Sales Representative is responsible for developing and maintaining strong customer relationships within their assigned territory, promoting the Company's range of machinery and solutions, and achieving agreed sales targets. The role involves identifying new business opportunities, managing existing accounts, providing commercial support to customers, and ensuring accurate sales administration through the Company's CRM system. Key Responsibilities Promote and sell the Company's machinery, products and services within the assigned territory. Develop and maintain strong relationships with existing customers while actively identifying and securing new business opportunities. Generate sales leads through prospecting, networking, customer visits and market research. Prepare and present quotations and proposals, negotiating commercial terms to achieve mutually beneficial outcomes. Manage the full sales cycle from initial enquiry through to order placement and customer handover. Ensure all customer interactions, opportunities and sales activities are accurately recorded and maintained within the Company's CRM system. Process customer orders in accordance with Company procedures and support the successful delivery of projects. Work collaboratively with internal departments, including Technical, Service, Customer Support and Finance, to provide an excellent customer experience. Attend customer meetings, trade exhibitions, networking events and Company meetings as required. Keep up to date with industry developments, competitor activity and the Company's product portfolio through ongoing training and development. Achieve individual sales targets and contribute to the overall success of the Commercial team. Key Competencies Previous experience in a field-based sales or business development role. Strong negotiation, communication and relationship-building skills. Ability to identify and develop new business opportunities. Excellent organisational and time management skills. Experience using CRM systems. Commercial awareness with a customer-focused approach. Full UK driving licence. Willingness to travel extensively within the assigned territory. Desirable Experience within the machinery, manufacturing or engineering sector. Experience presenting technical products or solutions to customers. Personal Attributes Self-motivated and driven to achieve results. Professional and confident communicator. Strong interpersonal and relationship management skills. Proactive and resilient with a positive attitude. Able to work independently whilst contributing effectively as part of a wider team. Highly organised with excellent attention to detail. Adaptable and committed to continuous learning. The role works closely with: Commercial Team Sales Admin Team Technical Support & Applications Team Customer Care Team Finance Team Marketing Team External: Existing and prospective customers Suppliers and business partners Industry associations and networking groups Exhibition and trade event organisers

Are you an organised, detail-oriented administrator looking to step into a rewarding role with a industry leader? On behalf of our client we are seeking a proactive Customer Care Representative to join their supportive onsite team in Basingstoke. If you thrive in a fast-paced environment where your communication skills and initiative make a daily impact, this is the perfect opportunity to grow your career with a world-class employer. Job Title: Customer Care Representative Location: Basingstoke (Onsite) Pay Rate: 15.00 per hour Working Hours: 37.5 hours per week (Mon-Thurs 9:00-17:00, Fri 9:00-15:30) Contract Duration: Fixed-Term through to 30/04/2027 What You'll Be Doing As a Customer Care Representative, you will act as a central hub for communication and administrative operations across the office: Executing core administrative tasks, including maintaining record management systems, ordering supplies, and handling basic bookkeeping work. Drafting and preparing essential business documents such as invoices, reports, memos, financial statements, and letters. Managing corporate records by filing, organising, and retrieving documentation as needed. Sorting and distributing all incoming communication, including emails and faxes, and drafting professional responses to standard inquiries. What We Are Looking For To excel in this position, you will need to bring: Experience: 2 to 4 years of proven experience in administrative or customer service environments. Education: High School Diploma or GED required. Technical Proficiency: Solid experience using core computer software, including Microsoft Word, Excel, and PowerPoint. Key Skills: Excellent verbal and written communication skills, combined with strong interpersonal and customer service capabilities. Work Ethic: Strong time-management skills with the ability to prioritise tasks, work independently, and maintain strict confidentiality. If you are ready to bring your administrative expertise to a world-leading team, apply today for immediate consideration! Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Location: Bracknell/Wokingham area Contract Type: Temp to PermHourly Rate: £14.00 - £16.00Working Pattern: Part Time - 9AM -3PM MON-FRI Our client is seeking a dynamic and cheerful, experienced Hire Controller / Office Assistant to join their vibrant team in the Wokingham Bracknell area. If you thrive in a fast-paced environment and have a knack for administration and customer service, this role could be perfect for you! What You'll Do: As the Hire Controller, you will be the cornerstone of our operations, proiding essential clerical and administrative support. Your responsibilities will include: Customer Interaction: Be the first point of contact for clients seeking product support, assistance with orders, or addressing queries and complaints.Documentation Mastery: Prepare sales documents, raise quotations, and produce invoices with a keen eye for detail.Sales Support: Chase sales quotes and manage accounts to ensure customer satisfaction while promoting our products.Communication: Maintain client records, take and deliver messages, and answer questions about our organisation.Welcoming Visitors: Greet on-site visitors with a warm smile, determine their needs, and provide refreshments when necessary.Office Management: Handle mail distribution, maintain office equipment, and perform various clerical duties like filing and photocopying. What We're Looking For: To excel in this role, you should possess the following skills: Communication Skills: Excellent oral and written communication skills with a friendly telephone manner. Attention to Detail: A high level of accuracy in all tasks with a meticulous approach. Multi-tasking Ability: Capable of juggling various activities efficiently. Positive Attitude: Enthusiastic, well-motivated, and ready to contribute to a small team. Organisational Skills: Strong ability to prioritise tasks and manage time effectively. Health and Safety Commitment: Your role will also involve ensuring compliance with Health and Safety requirements, including: Liaising with safety representatives to implement safety initiatives.Reporting accidents, incidents, and adhering to risk assessments.Maintaining a safe and compliant working environment. Why Join Us? Supportive Environment: Work in a friendly team that values your contributions.Growth Opportunities: This position offers a pathway to permanent employment for the right candidate.Competitive Pay: Enjoy an attractive hourly rate reflecting your skills and experience. If you love multi-tasking, organising and a varied role then this could be the perfect job for you! APPLY NOW Be part of a team that values excellence, enthusiasm, and dedication. Apply today and take the first step toward a rewarding career! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Business Development Manager Location: Hybrid / Cardiff (5 days in the office initially) Salary: £42,000 - £45,000 DoE + £11,000 commission Contract Type: Full time, permanent What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources Why do we want you Astutis, part of Wilmington Plc, is looking for a motivated Business Development Manager who is passionate about creating new opportunities, building meaningful client relationships and driving commercial success. You'll play a key role in expanding our customer base, identifying new accounts and helping organisations access industry-leading health, safety, environmental and sustainability training solutions. We're looking for someone who thrives on winning new business, enjoys uncovering customer needs and is motivated by turning conversations into long-term partnerships. You'll be at your best if you're naturally curious, commercially minded and confident engaging with decision-makers. We want someone who can combine a proactive, results-driven approach with a genuine desire to help clients find the right solutions for their business challenges. If you're resilient, ambitious and excited by the opportunity to make a real impact within a growing organisation, we'd love to hear from you. In return, you'll join a collaborative and supportive team where your success is recognised, your ideas are valued and your contribution directly influences the future growth of Astutis. Please note: To complete your application, you will be redirected to Wilmington plc s career site. At Wilmington plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Job purpose, tasks and responsibilities As a Business Development Manager, you will play a key role in driving new business growth by identifying, engaging and converting prospective customers into long-term Astutis clients. Your focus will be on building a strong pipeline of opportunities, developing lasting customer relationships and generating recurring revenue through a consultative sales approach. Tasks & Responsibilities • Prospect for new business opportunities through direct outreach, networking and utilisation of existing CRM data to achieve set activity KPIs and sales targets. • Effectively follow up on incoming enquiries and referrals from the Business development activities. • Lead new business customer presentations, identifying client buying drivers and positioning Astutis services to meet these needs. • Produce compelling sales proposals including accurate price quotations in line with target product line GM s • Work with the Sales Director to identify and target new customer Accounts • Accurately record pipeline and customer data in CRM (Sage CRM) • Work closely with business delivery functions as customer representative to ensure contracts are fulfilled in line with expectations. • Assist the finance department in capturing invoicing master data to support efficient invoicing and collection. • Liaise with Marketing team to support and promote campaigns including account-based marketing initiatives. • Develop and maintain strong product and sector specific knowledge to be able to advise customers accurately. • Work with wider team to maximise revenue generation opportunities. • To work within the systems/procedures in place with Astutis Ltd in maintaining the ISO 9001:2015 accreditation. What's the Best Thing About This Role This is more than a traditional sales role. It's an opportunity to build something from the ground up, identifying new business opportunities, opening doors with new customers and directly influencing Astutis' future growth. You'll have the autonomy to create opportunities, the support of an experienced commercial team and the chance to develop long-term customer relationships that deliver real value. Every day brings a new challenge, whether that's winning a new account, uncovering a client's training needs or helping an organisation improve the skills and safety of its workforce. For someone with a true hunter mentality, the biggest reward is seeing your efforts translate into business growth, customer success and tangible results. What's the Most Challenging Thing About This Role Success in this role comes from consistently creating and converting new business opportunities in a competitive market. You'll need to be proactive in generating leads, resilient when facing setbacks and confident engaging with senior decision-makers to understand their needs and demonstrate the value of Astutis solutions. Balancing outbound prospecting, managing inbound enquiries and maintaining a healthy sales pipeline requires strong organisation, focus and determination. However, for someone who enjoys the challenge of winning new business and exceeding targets, this is also what makes the role so rewarding. Essential and desirable capabilities Essential Capabilities • Experience in B2B sales • Ability to manage successful call out campaigns • Consultative approach with excellent investigative questioning skills • Self-motivated with a proactive and resilient approach to sales activity. • Experience managing opportunities through a structured sales pipeline. • Excellent communication skills, particularly written and spoken, and relationship building skills. • Ability to work collaboratively with Marketing and wider commercial teams. • Comfortable working towards activity and revenue KPIs. • Strong organisational and CRM management skills. • Commercially aware with a consultative sales approach. • Desirable Capabilities • Job costing experience and GM margin analysis • Experience selling training, consultancy or professional services. • Knowledge of health, safety, environmental or compliance sectors. • Experience selling into construction, manufacturing, utilities or industrial sectors. • Experience using and maintaining CRM platforms. • Understanding of subscription, managed service or recurring revenue models. Before you go About us Astutis is a market leader in workplace health, safety, and environmental training, helping organisations create safer, healthier work environments. As part of Wilmington plc, we are committed to delivering high-quality courses and outstanding customer service. Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!