Property Loss Adjuster (Domestic & Commercial) Locations available: South-coast and Greater London Overview: We're working with a highly respected, market-leading loss adjusting firm that is looking to add an experienced Property Loss Adjuster to its growing team. This is a great opportunity for someone early in their loss adjusting career who wants to build their experience in a supportive environment with strong development opportunities. You'll gain hands-on exposure from day one, working alongside experienced adjusters who will help you develop your technical skills and confidence. You'll manage a varied portfolio of domestic and commercial property claims, typically ranging from £10,000 to £100,000, while supporting senior adjusters on more complex and higher-value losses. The firm has an excellent reputation for technical expertise, professionalism and client service, with a clear progression route into Senior Loss Adjuster, Major & Complex Loss (MCL) and High Net Worth (HNW) Adjusting. If you're looking to broaden your experience and build a long-term career in loss adjusting, this is an excellent opportunity to take the next step. Role Responsibilities: Managing a caseload of property claims from initial instruction through to settlement Attending site visits with senior adjusters to assess damage, establish cause and scope of loss Supporting investigations, evidence gathering, and validation of claims Reviewing policy wordings and assisting with coverage assessments Preparing detailed reports and insurer documentation Liaising with policyholders, contractors, brokers, and other stakeholders Assisting with the appointment and coordination of specialists (surveyors, engineers, etc.) Tracking claim progression and maintaining accurate case records Supporting negotiation and settlement discussions under supervision Ensuring compliance with internal processes, client requirements, and regulatory standards Experience Required: Minimum 1 year's experience in loss adjusting or property claims Exposure to field-based work is highly desirable Strong understanding of property insurance claims processes Confident operating in a hybrid field/office environment Full UK driving licence required What's on Offer: Exceptional structured training programme with one of the most highly regarded development frameworks in the industry Dedicated mentorship from senior and chartered adjusters, with regular technical coaching and shadowing opportunities Clear, defined career progression pathways into Senior Adjuster, MCL and HNW specialisms Exposure to a broad mix of domestic and commercial property claims Supportive, collaborative team culture focused on professional development Hybrid working model providing flexibility and autonomy Opportunity to build a long term career within a top-tier loss adjusting environment known for its technical standards and client reputation
Aug 17, 2026
Full time
Property Loss Adjuster (Domestic & Commercial) Locations available: South-coast and Greater London Overview: We're working with a highly respected, market-leading loss adjusting firm that is looking to add an experienced Property Loss Adjuster to its growing team. This is a great opportunity for someone early in their loss adjusting career who wants to build their experience in a supportive environment with strong development opportunities. You'll gain hands-on exposure from day one, working alongside experienced adjusters who will help you develop your technical skills and confidence. You'll manage a varied portfolio of domestic and commercial property claims, typically ranging from £10,000 to £100,000, while supporting senior adjusters on more complex and higher-value losses. The firm has an excellent reputation for technical expertise, professionalism and client service, with a clear progression route into Senior Loss Adjuster, Major & Complex Loss (MCL) and High Net Worth (HNW) Adjusting. If you're looking to broaden your experience and build a long-term career in loss adjusting, this is an excellent opportunity to take the next step. Role Responsibilities: Managing a caseload of property claims from initial instruction through to settlement Attending site visits with senior adjusters to assess damage, establish cause and scope of loss Supporting investigations, evidence gathering, and validation of claims Reviewing policy wordings and assisting with coverage assessments Preparing detailed reports and insurer documentation Liaising with policyholders, contractors, brokers, and other stakeholders Assisting with the appointment and coordination of specialists (surveyors, engineers, etc.) Tracking claim progression and maintaining accurate case records Supporting negotiation and settlement discussions under supervision Ensuring compliance with internal processes, client requirements, and regulatory standards Experience Required: Minimum 1 year's experience in loss adjusting or property claims Exposure to field-based work is highly desirable Strong understanding of property insurance claims processes Confident operating in a hybrid field/office environment Full UK driving licence required What's on Offer: Exceptional structured training programme with one of the most highly regarded development frameworks in the industry Dedicated mentorship from senior and chartered adjusters, with regular technical coaching and shadowing opportunities Clear, defined career progression pathways into Senior Adjuster, MCL and HNW specialisms Exposure to a broad mix of domestic and commercial property claims Supportive, collaborative team culture focused on professional development Hybrid working model providing flexibility and autonomy Opportunity to build a long term career within a top-tier loss adjusting environment known for its technical standards and client reputation
Are you a commercial loss adjuster who knows your stuff? Do you want to work for a company that pays you well, treats you well, and helps you grow? If you answered yes to these questions, then stop wasting your time reading boring job ads and apply for this one. We are looking for a commercial loss adjuster to join a London team and deal with commercial property claims up to £100k. You will be in charge of your own caseload of claims from start to finish, making sure that you get the best possible outcome for both the customer and the company. You will also be expected to visit premises and sites to assess the damage, write reports, and negotiate with contractors, suppliers, and other parties involved in the claim. On offer: A competitive salary A company car or car allowance A generous bonus scheme A comprehensive benefits package including pension, health insurance, life insurance, and more A supportive and collaborative work environment A flexible and autonomous work schedule A clear career path and opportunities for development To be successful in this role, you will need to have: At least 3 years experience in loss adjusting, ideally in commercial property A CILA qualification or evidence of progression towards it Excellent communication, negotiation, and report writing skills A high level of accuracy and attention to detail A customer-focused and professional attitude A full UK driving licence and access to your own vehicle Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims; (phone number removed) / (url removed) / Job Ref:CD-38. For all other vacancies, take a look at our website - (url removed)
Aug 15, 2026
Full time
Are you a commercial loss adjuster who knows your stuff? Do you want to work for a company that pays you well, treats you well, and helps you grow? If you answered yes to these questions, then stop wasting your time reading boring job ads and apply for this one. We are looking for a commercial loss adjuster to join a London team and deal with commercial property claims up to £100k. You will be in charge of your own caseload of claims from start to finish, making sure that you get the best possible outcome for both the customer and the company. You will also be expected to visit premises and sites to assess the damage, write reports, and negotiate with contractors, suppliers, and other parties involved in the claim. On offer: A competitive salary A company car or car allowance A generous bonus scheme A comprehensive benefits package including pension, health insurance, life insurance, and more A supportive and collaborative work environment A flexible and autonomous work schedule A clear career path and opportunities for development To be successful in this role, you will need to have: At least 3 years experience in loss adjusting, ideally in commercial property A CILA qualification or evidence of progression towards it Excellent communication, negotiation, and report writing skills A high level of accuracy and attention to detail A customer-focused and professional attitude A full UK driving licence and access to your own vehicle Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims; (phone number removed) / (url removed) / Job Ref:CD-38. For all other vacancies, take a look at our website - (url removed)
Are you a commercial loss adjuster who knows your stuff? Do you want to work for a company that pays you well, treats you well, and helps you grow? If you answered yes to these questions, then stop wasting your time reading boring job ads and apply for this one. We are looking for a commercial loss adjuster to join a London team and deal with commercial property claims up to £100k. You will be in charge of your own caseload of claims from start to finish, making sure that you get the best possible outcome for both the customer and the company. You will also be expected to visit premises and sites to assess the damage, write reports, and negotiate with contractors, suppliers, and other parties involved in the claim. On offer: A competitive salary A company car or car allowance A generous bonus scheme A comprehensive benefits package including pension, health insurance, life insurance, and more A supportive and collaborative work environment A flexible and autonomous work schedule A clear career path and opportunities for development To be successful in this role, you will need to have: At least 3 years of experience in loss adjusting, ideally in commercial property A CILA qualification or evidence of progression towards it Excellent communication, negotiation, and report writing skills A high level of accuracy and attention to detail A customer-focused and professional attitude A full UK driving licence and access to your own vehicle Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims; (phone number removed) / (url removed) / Job Ref: (phone number removed)i. CD-37. For all other vacancies, take a look at our website - (url removed)
Aug 15, 2026
Full time
Are you a commercial loss adjuster who knows your stuff? Do you want to work for a company that pays you well, treats you well, and helps you grow? If you answered yes to these questions, then stop wasting your time reading boring job ads and apply for this one. We are looking for a commercial loss adjuster to join a London team and deal with commercial property claims up to £100k. You will be in charge of your own caseload of claims from start to finish, making sure that you get the best possible outcome for both the customer and the company. You will also be expected to visit premises and sites to assess the damage, write reports, and negotiate with contractors, suppliers, and other parties involved in the claim. On offer: A competitive salary A company car or car allowance A generous bonus scheme A comprehensive benefits package including pension, health insurance, life insurance, and more A supportive and collaborative work environment A flexible and autonomous work schedule A clear career path and opportunities for development To be successful in this role, you will need to have: At least 3 years of experience in loss adjusting, ideally in commercial property A CILA qualification or evidence of progression towards it Excellent communication, negotiation, and report writing skills A high level of accuracy and attention to detail A customer-focused and professional attitude A full UK driving licence and access to your own vehicle Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims; (phone number removed) / (url removed) / Job Ref: (phone number removed)i. CD-37. For all other vacancies, take a look at our website - (url removed)
We are looking for a commercial property adjuster to join deal with commercial property claims (material damage & business interruption) to £100k. You will oversee your own caseload of claims from start to finish, making sure that you get the best possible outcome for both the customer and the company. You will also be expected to visit premises and sites to assess the damage, write reports, and negotiate with contractors, suppliers, and other parties involved in the claim. Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/(url removed) Job Ref: CD-150. JA Ref:(phone number removed). For all other vacancies, take a look at our website - (url removed)
Aug 14, 2026
Full time
We are looking for a commercial property adjuster to join deal with commercial property claims (material damage & business interruption) to £100k. You will oversee your own caseload of claims from start to finish, making sure that you get the best possible outcome for both the customer and the company. You will also be expected to visit premises and sites to assess the damage, write reports, and negotiate with contractors, suppliers, and other parties involved in the claim. Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/(url removed) Job Ref: CD-150. JA Ref:(phone number removed). For all other vacancies, take a look at our website - (url removed)
Our client is seeking a Commercial Adjuster to handle a portfolio of commercial / property owners' claims up to £100,000 in value, operating throughout London and acting for key clients. You will act as a nominated Adjuster for key accounts. Ideally, you will be Cert CII and/or Cert CILA qualified, although this isn't necessarily essential. Interested applicants should apply online or forward their CV's to Martin Porthouse at Exchange Street Claims Ext 1024 Job Ref: MPO 3199. For all other vacancies, take a look at our website - exchange-street.co.uk
Aug 14, 2026
Full time
Our client is seeking a Commercial Adjuster to handle a portfolio of commercial / property owners' claims up to £100,000 in value, operating throughout London and acting for key clients. You will act as a nominated Adjuster for key accounts. Ideally, you will be Cert CII and/or Cert CILA qualified, although this isn't necessarily essential. Interested applicants should apply online or forward their CV's to Martin Porthouse at Exchange Street Claims Ext 1024 Job Ref: MPO 3199. For all other vacancies, take a look at our website - exchange-street.co.uk
Working within the General Property team you will be expected to manage property claims ranging from minor damage up to £100,000 in value. As a Commercial/Domestic Loss Adjuster, you will be assigned your own region and mixed claims portfolio. The role will be home based with regular regional travel required throughout the South London/Southern Home Counties region with occasional overnight stays depending upon location. You will be supporting valued clients in pro-actively handling and settling a mixed caseload of property claims. These can vary in complexity so it's essential that you'll put yourself in the shoes of the policyholder, appreciate each situation differently by investigating each claims with tact and a calm manner, establishing the facts, policy details and work towards a resolution. About you: Candidates must be able to demonstrate previous loss adjusting experience dealing with either domestic or commercial losses. You must be able to work from a home base and be self motivated adhering to SLA's and KPI's throughout the life of each claim. You must have both excellent written and oral communications skills and progression towards professional qualifications such as CertCILA, DipCILA, ACII or ACILA would be beneficial. Salary & Benefits: Salary up to £60,000 per annum Company Car/allowance Pension Bonus Death in Service 25 Days Holiday
Aug 13, 2026
Full time
Working within the General Property team you will be expected to manage property claims ranging from minor damage up to £100,000 in value. As a Commercial/Domestic Loss Adjuster, you will be assigned your own region and mixed claims portfolio. The role will be home based with regular regional travel required throughout the South London/Southern Home Counties region with occasional overnight stays depending upon location. You will be supporting valued clients in pro-actively handling and settling a mixed caseload of property claims. These can vary in complexity so it's essential that you'll put yourself in the shoes of the policyholder, appreciate each situation differently by investigating each claims with tact and a calm manner, establishing the facts, policy details and work towards a resolution. About you: Candidates must be able to demonstrate previous loss adjusting experience dealing with either domestic or commercial losses. You must be able to work from a home base and be self motivated adhering to SLA's and KPI's throughout the life of each claim. You must have both excellent written and oral communications skills and progression towards professional qualifications such as CertCILA, DipCILA, ACII or ACILA would be beneficial. Salary & Benefits: Salary up to £60,000 per annum Company Car/allowance Pension Bonus Death in Service 25 Days Holiday
Loss Adjusting and Claims Management organisation is seeking an experienced Surveyor with Subsidence expertise to strengthen their growing team of Desk Based Subsidence Surveyors / Engineers / Loss Adjusters located throughout the UK. As a desk based Surveyor you will take responsibility for managing domestic and commercial subsidence claims through diagnosis, mitigation and repair by working closely with the Field based Surveyors and Supply partners. Fully project manage the Subsidence claims through to conclusion. Deal with appointments and management of third party suppliers, such as Arboricultural consultants, site investigation suppliers, drainage repair companies etc. About you: As an experienced Surveyor you will have a wealth of experience handling Buildings/Property claims relating to subsidence from cradle to grave. You will have detailed knowledge of structural defects affecting buildings and have the ability to diagnose the cause of damage without visiting sites. Ideally you will have an appropriate professional building qualification such as MICE, MRICS, MCIOB, MIStrucE, MCAB or working towards or have a wealth of Subsidence experience.
Aug 13, 2026
Full time
Loss Adjusting and Claims Management organisation is seeking an experienced Surveyor with Subsidence expertise to strengthen their growing team of Desk Based Subsidence Surveyors / Engineers / Loss Adjusters located throughout the UK. As a desk based Surveyor you will take responsibility for managing domestic and commercial subsidence claims through diagnosis, mitigation and repair by working closely with the Field based Surveyors and Supply partners. Fully project manage the Subsidence claims through to conclusion. Deal with appointments and management of third party suppliers, such as Arboricultural consultants, site investigation suppliers, drainage repair companies etc. About you: As an experienced Surveyor you will have a wealth of experience handling Buildings/Property claims relating to subsidence from cradle to grave. You will have detailed knowledge of structural defects affecting buildings and have the ability to diagnose the cause of damage without visiting sites. Ideally you will have an appropriate professional building qualification such as MICE, MRICS, MCIOB, MIStrucE, MCAB or working towards or have a wealth of Subsidence experience.
Facilities Manager Salary up to £55k Flexible working with site visits Office Location : NW1 Our client is a privately owned commercial landlord, who is now seeking to strengthen their team by appointing an experiened Property Manager with hands-on experience, including aspects of hard and soft facilities management, to deliver high-quality services across a diverse portfolio of mixed-use properties. The ideal candidate will really understand how to build relationships with tenants, understanding their requirements, and ensuring that all properties maintain the best possible standards. You will be responsible for creating service charge budgets across a portfolio of multi-tenanted properties and liaise with suitable contractors to deliver those services as both pre-planned and in some cases emergency works. If you have a network of your own contractors in the London area it would be a definite advantage. Collaboration and Reporting Arrange monthly briefings with the Asset Managers to discuss site performance, risks, and tenant issues Take initiative to work with other areas of the business to identify opportunities to improve work practices Provide reports, records and feedback to the wider business as required Operational Support Support wider Operations teams on site-specific initiatives, e.g. commercialisation, capex projects, dilapidation works, refurbishments, location of assets on site and meter readings Support the development of business plans with Asset Managers Highlight potential leasing, development and income-producing opportunities to the Asset Managers Assist in the operational and facilities mobilisation of new acquisitions and the smooth transfer-out of sold assets; provide support in due diligence of prospective purchases where required Assist the Asset Management team with lease events and changes in tenancy Assist Asset Managers in reviewing tenant fit-out plans and alterations proposals, providing feedback where needed Liaise with insurers and loss adjusters to support insurance claims Person Specification Extensive experience in facilities management across multi-site, mixed-use (commercial and residential) environments Customer-focused with excellent stakeholder engagement skills and ability to communicate effectively at all levels Proactive, with strong attention to detail and a commitment to health, safety, and service standards Strong organisational, problem-solving and multi-tasking abilities Experience with service charge budgeting and reconciliations Proven track record of managing third-party contractors and service providers Proficient in Microsoft Office and reporting tools Qualifications/Training Recognised industry qualifications (e.g. IOSH, NEBOSH, IWFM, or trade-based certifications), or willing to work towards them A valid driving licence and willingness to travel Sound understanding of statutory building compliance and H&S legislation (e.g. fire safety, asbestos, water hygiene) Accountable for own learning and staying up to date with changes in legislation and statutory compliance relating to facilities and property management
Aug 13, 2026
Full time
Facilities Manager Salary up to £55k Flexible working with site visits Office Location : NW1 Our client is a privately owned commercial landlord, who is now seeking to strengthen their team by appointing an experiened Property Manager with hands-on experience, including aspects of hard and soft facilities management, to deliver high-quality services across a diverse portfolio of mixed-use properties. The ideal candidate will really understand how to build relationships with tenants, understanding their requirements, and ensuring that all properties maintain the best possible standards. You will be responsible for creating service charge budgets across a portfolio of multi-tenanted properties and liaise with suitable contractors to deliver those services as both pre-planned and in some cases emergency works. If you have a network of your own contractors in the London area it would be a definite advantage. Collaboration and Reporting Arrange monthly briefings with the Asset Managers to discuss site performance, risks, and tenant issues Take initiative to work with other areas of the business to identify opportunities to improve work practices Provide reports, records and feedback to the wider business as required Operational Support Support wider Operations teams on site-specific initiatives, e.g. commercialisation, capex projects, dilapidation works, refurbishments, location of assets on site and meter readings Support the development of business plans with Asset Managers Highlight potential leasing, development and income-producing opportunities to the Asset Managers Assist in the operational and facilities mobilisation of new acquisitions and the smooth transfer-out of sold assets; provide support in due diligence of prospective purchases where required Assist the Asset Management team with lease events and changes in tenancy Assist Asset Managers in reviewing tenant fit-out plans and alterations proposals, providing feedback where needed Liaise with insurers and loss adjusters to support insurance claims Person Specification Extensive experience in facilities management across multi-site, mixed-use (commercial and residential) environments Customer-focused with excellent stakeholder engagement skills and ability to communicate effectively at all levels Proactive, with strong attention to detail and a commitment to health, safety, and service standards Strong organisational, problem-solving and multi-tasking abilities Experience with service charge budgeting and reconciliations Proven track record of managing third-party contractors and service providers Proficient in Microsoft Office and reporting tools Qualifications/Training Recognised industry qualifications (e.g. IOSH, NEBOSH, IWFM, or trade-based certifications), or willing to work towards them A valid driving licence and willingness to travel Sound understanding of statutory building compliance and H&S legislation (e.g. fire safety, asbestos, water hygiene) Accountable for own learning and staying up to date with changes in legislation and statutory compliance relating to facilities and property management
We are ideally looking for an experienced Loss Adjuster - Commercial to cover Bromley & (Outer London) and possibly other neighbouring areas. Ideally someone with at least DIP CILA/DIP CII or working towards these qualifications. A bit about the job: This role is responsible for providing a customer focused and cost-effective service by handling claims from instruction to completion with delegated authority commercial claims typically up to £100k. Our team undertakes physical and virtual site inspections to assess, validate and manage Commercial Claims. We investigate and negotiate commercial claims proactively in accordance with agreed competency levels. The key focus of the role is to support our Customers and the various stakeholders of a claim whilst keeping control of indemnity spend by working collaboratively with the wider Commercial Property system at Aviva. Skills and experience we're looking for: Good technical knowledge and experience of commercial insurance claims and the application of commercial wordings including material damage and consequential loss claims, including a commercial awareness. Property construction understanding, with experience of working on occupied property & premises. Awareness of flood/escape of water/fire damage management techniques & principles and a good knowledge of health and safety regulations and other relevant legislation - including Asbestos regulations and equipment access restrictions. Experience of working in a customer focused environment, meeting customer needs through expertise and integrity. IT literate & ability to learn new technology. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary competitive (depending on location, skills, experience, and qualifications) Bonus opportunity - 8% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please email
Aug 12, 2026
Full time
We are ideally looking for an experienced Loss Adjuster - Commercial to cover Bromley & (Outer London) and possibly other neighbouring areas. Ideally someone with at least DIP CILA/DIP CII or working towards these qualifications. A bit about the job: This role is responsible for providing a customer focused and cost-effective service by handling claims from instruction to completion with delegated authority commercial claims typically up to £100k. Our team undertakes physical and virtual site inspections to assess, validate and manage Commercial Claims. We investigate and negotiate commercial claims proactively in accordance with agreed competency levels. The key focus of the role is to support our Customers and the various stakeholders of a claim whilst keeping control of indemnity spend by working collaboratively with the wider Commercial Property system at Aviva. Skills and experience we're looking for: Good technical knowledge and experience of commercial insurance claims and the application of commercial wordings including material damage and consequential loss claims, including a commercial awareness. Property construction understanding, with experience of working on occupied property & premises. Awareness of flood/escape of water/fire damage management techniques & principles and a good knowledge of health and safety regulations and other relevant legislation - including Asbestos regulations and equipment access restrictions. Experience of working in a customer focused environment, meeting customer needs through expertise and integrity. IT literate & ability to learn new technology. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary competitive (depending on location, skills, experience, and qualifications) Bonus opportunity - 8% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please email
We are ideally looking for an experienced Loss Adjuster - Commercial to cover Bromley & (Outer London) and possibly other neighbouring areas. Ideally someone with at least DIP CILA/DIP CII or working towards these qualifications. A bit about the job: This role is responsible for providing a customer focused and cost-effective service by handling claims from instruction to completion with delegated authority commercial claims typically up to £100k. Our team undertakes physical and virtual site inspections to assess, validate and manage Commercial Claims. We investigate and negotiate commercial claims proactively in accordance with agreed competency levels. The key focus of the role is to support our Customers and the various stakeholders of a claim whilst keeping control of indemnity spend by working collaboratively with the wider Commercial Property system at Aviva. Skills and experience we're looking for: Good technical knowledge and experience of commercial insurance claims and the application of commercial wordings including material damage and consequential loss claims, including a commercial awareness. Property construction understanding, with experience of working on occupied property & premises. Awareness of flood/escape of water/fire damage management techniques & principles and a good knowledge of health and safety regulations and other relevant legislation - including Asbestos regulations and equipment access restrictions. Experience of working in a customer focused environment, meeting customer needs through expertise and integrity. IT literate & ability to learn new technology. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary competitive (depending on location, skills, experience, and qualifications) Bonus opportunity - 8% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please email
Aug 12, 2026
Full time
We are ideally looking for an experienced Loss Adjuster - Commercial to cover Bromley & (Outer London) and possibly other neighbouring areas. Ideally someone with at least DIP CILA/DIP CII or working towards these qualifications. A bit about the job: This role is responsible for providing a customer focused and cost-effective service by handling claims from instruction to completion with delegated authority commercial claims typically up to £100k. Our team undertakes physical and virtual site inspections to assess, validate and manage Commercial Claims. We investigate and negotiate commercial claims proactively in accordance with agreed competency levels. The key focus of the role is to support our Customers and the various stakeholders of a claim whilst keeping control of indemnity spend by working collaboratively with the wider Commercial Property system at Aviva. Skills and experience we're looking for: Good technical knowledge and experience of commercial insurance claims and the application of commercial wordings including material damage and consequential loss claims, including a commercial awareness. Property construction understanding, with experience of working on occupied property & premises. Awareness of flood/escape of water/fire damage management techniques & principles and a good knowledge of health and safety regulations and other relevant legislation - including Asbestos regulations and equipment access restrictions. Experience of working in a customer focused environment, meeting customer needs through expertise and integrity. IT literate & ability to learn new technology. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary competitive (depending on location, skills, experience, and qualifications) Bonus opportunity - 8% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please email
We are ideally looking for an experienced Loss Adjuster - Commercial to cover Bromley & (Outer London) and possibly other neighbouring areas. Ideally someone with at least DIP CILA/DIP CII or working towards these qualifications. A bit about the job: This role is responsible for providing a customer focused and cost-effective service by handling claims from instruction to completion with delegated authority commercial claims typically up to £100k. Our team undertakes physical and virtual site inspections to assess, validate and manage Commercial Claims. We investigate and negotiate commercial claims proactively in accordance with agreed competency levels. The key focus of the role is to support our Customers and the various stakeholders of a claim whilst keeping control of indemnity spend by working collaboratively with the wider Commercial Property system at Aviva. Skills and experience we're looking for: Good technical knowledge and experience of commercial insurance claims and the application of commercial wordings including material damage and consequential loss claims, including a commercial awareness. Property construction understanding, with experience of working on occupied property & premises. Awareness of flood/escape of water/fire damage management techniques & principles and a good knowledge of health and safety regulations and other relevant legislation - including Asbestos regulations and equipment access restrictions. Experience of working in a customer focused environment, meeting customer needs through expertise and integrity. IT literate & ability to learn new technology. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary competitive (depending on location, skills, experience, and qualifications) Bonus opportunity - 8% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please email
Aug 12, 2026
Full time
We are ideally looking for an experienced Loss Adjuster - Commercial to cover Bromley & (Outer London) and possibly other neighbouring areas. Ideally someone with at least DIP CILA/DIP CII or working towards these qualifications. A bit about the job: This role is responsible for providing a customer focused and cost-effective service by handling claims from instruction to completion with delegated authority commercial claims typically up to £100k. Our team undertakes physical and virtual site inspections to assess, validate and manage Commercial Claims. We investigate and negotiate commercial claims proactively in accordance with agreed competency levels. The key focus of the role is to support our Customers and the various stakeholders of a claim whilst keeping control of indemnity spend by working collaboratively with the wider Commercial Property system at Aviva. Skills and experience we're looking for: Good technical knowledge and experience of commercial insurance claims and the application of commercial wordings including material damage and consequential loss claims, including a commercial awareness. Property construction understanding, with experience of working on occupied property & premises. Awareness of flood/escape of water/fire damage management techniques & principles and a good knowledge of health and safety regulations and other relevant legislation - including Asbestos regulations and equipment access restrictions. Experience of working in a customer focused environment, meeting customer needs through expertise and integrity. IT literate & ability to learn new technology. What you'll get for this role: Our purpose - with you today, for a better tomorrow - is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague. Starting salary competitive (depending on location, skills, experience, and qualifications) Bonus opportunity - 8% of annual salary Actual amount depends on your performance and Aviva's. Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in. 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days Aviva-funded Private Medical Benefit to help you get expert support when you need it Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme Brilliantly supportive policies including parental and carer's leave Flexible benefits to suit you, including sustainability options such as cycle to work Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others We take your wellbeing seriously with lots of support and tools Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be. Aviva is for everyone: We're inclusive and welcome everyone - we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don't, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares. We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working - spending at least 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues. To find out more about working at Aviva take a look here We'd love it if you could submit your application online. If you require an alternative method of applying, or if you have any queries in relation to the vacancy, please email
Commercial Claims Handler / Claims Executive Location: South West London - (Hybrid - 3 days office/client visits) Salary: £30,000 - £60,000 DOE Benefits: Hybrid working Fully funded CII support Ongoing technical development and mentoring Private medical support Employee Assistance Programme Wellbeing initiatives Collaborative team environment About the Company: Our client is a well-established, growing independent commercial insurance broker that forms part of a major international insurance group. Having built an excellent reputation for client service across the commercial insurance market, they continue to win significant new business and invest in their specialist teams. Following continued growth, they're looking to strengthen their Commercial Claims team with either an experienced Claims Handler or a more client-facing Claims Executive. The role can be shaped around the right individual, offering genuine autonomy, career development and exposure to a varied portfolio of commercial clients. Role Summary: This is an opportunity to join a highly regarded commercial claims team where you'll play an important role in delivering exceptional service to a broad portfolio of corporate and SME clients. Whether your strengths lie in managing a busy claims caseload or acting as the dedicated claims contact for a portfolio of clients, you'll work across a diverse range of commercial risks while becoming a trusted adviser throughout the claims process. The team prides itself on delivering outstanding client outcomes and is looking for someone who shares that mindset, someone proactive, collaborative and genuinely passionate about providing an excellent claims experience. Key Responsibilities: Manage commercial insurance claims from first notification through to settlement across a broad range of commercial risks. Build trusted relationships with clients, insurers, loss adjusters and third parties to deliver positive claims outcomes. Review policy cover, negotiate settlements and provide technical guidance throughout the claims lifecycle. Support clients with complex claims, ensuring clear communication and proactive case management. Identify claims trends and contribute towards improving service delivery and client risk management. Attend client meetings where required, providing technical claims expertise and strengthening long-term relationships. Requirements: Previous experience handling commercial insurance claims Experience gained within a broker, insurer or loss adjusting environment is welcomed Good knowledge across commercial classes such as Property, EL, PL and wider commercial claims, less relevant are the motor and financial lines areas Strong client communication and relationship management skills Organised with the ability to manage multiple priorities A proactive approach with a genuine desire to deliver outstanding customer service Comfortable working collaboratively within a close-knit team Acturis experience would be advantageous but is not essential CII qualified or working towards qualifications is beneficial but not essential If this role isn't quite right, it's still worth speaking to one of our specialist team-we may be working on something that hasn't hit the market yet. Related Job Titles: Commercial Claims Handler Claims Executive Senior Claims Handler Commercial Claims Executive Corporate Claims Handler
Aug 11, 2026
Full time
Commercial Claims Handler / Claims Executive Location: South West London - (Hybrid - 3 days office/client visits) Salary: £30,000 - £60,000 DOE Benefits: Hybrid working Fully funded CII support Ongoing technical development and mentoring Private medical support Employee Assistance Programme Wellbeing initiatives Collaborative team environment About the Company: Our client is a well-established, growing independent commercial insurance broker that forms part of a major international insurance group. Having built an excellent reputation for client service across the commercial insurance market, they continue to win significant new business and invest in their specialist teams. Following continued growth, they're looking to strengthen their Commercial Claims team with either an experienced Claims Handler or a more client-facing Claims Executive. The role can be shaped around the right individual, offering genuine autonomy, career development and exposure to a varied portfolio of commercial clients. Role Summary: This is an opportunity to join a highly regarded commercial claims team where you'll play an important role in delivering exceptional service to a broad portfolio of corporate and SME clients. Whether your strengths lie in managing a busy claims caseload or acting as the dedicated claims contact for a portfolio of clients, you'll work across a diverse range of commercial risks while becoming a trusted adviser throughout the claims process. The team prides itself on delivering outstanding client outcomes and is looking for someone who shares that mindset, someone proactive, collaborative and genuinely passionate about providing an excellent claims experience. Key Responsibilities: Manage commercial insurance claims from first notification through to settlement across a broad range of commercial risks. Build trusted relationships with clients, insurers, loss adjusters and third parties to deliver positive claims outcomes. Review policy cover, negotiate settlements and provide technical guidance throughout the claims lifecycle. Support clients with complex claims, ensuring clear communication and proactive case management. Identify claims trends and contribute towards improving service delivery and client risk management. Attend client meetings where required, providing technical claims expertise and strengthening long-term relationships. Requirements: Previous experience handling commercial insurance claims Experience gained within a broker, insurer or loss adjusting environment is welcomed Good knowledge across commercial classes such as Property, EL, PL and wider commercial claims, less relevant are the motor and financial lines areas Strong client communication and relationship management skills Organised with the ability to manage multiple priorities A proactive approach with a genuine desire to deliver outstanding customer service Comfortable working collaboratively within a close-knit team Acturis experience would be advantageous but is not essential CII qualified or working towards qualifications is beneficial but not essential If this role isn't quite right, it's still worth speaking to one of our specialist team-we may be working on something that hasn't hit the market yet. Related Job Titles: Commercial Claims Handler Claims Executive Senior Claims Handler Commercial Claims Executive Corporate Claims Handler
Property Loss Adjuster Location: London, South East or South West England Responsibilities: Investigate and manage a wide range of commercial property claims , up to £250,000 in value Prepare reports commenting in detail on all aspects of the claim, including policy analysis, quantum and future actions Instruct and control claim related experts as appropriate Communicate regularly with all interested parties, calculate and approve interim payments, preparing interim reports and other communication as required Calculate and agree settlement of claims, and prepare final reports Develop and nurture working relationships with existing clients and exceed their expectations Ensures all activities and decisions improve the service provided for clients Builds trust and respect by keeping to the commitments made Communicates effectively with all relevant parties in all situations Shares information, knowledge and experience freely with others Seeks feedback and invests time in their own self-development both technically and personally Skills and Experience Previous experience in handling commercial property claims, either as a desk-based Adjuster or within the field A first-class customer focus with a track record of delivering outstanding levels of service The ability to work on your own initiative and take ownership of your own caseload of claims, seeking guidance as necessary Excellent organisational & communications skills A positive attitude and a proactive approach to solving problems The ability to co-ordinate a variety of actions concurrently A proven track record in working to given targets Conscientious, hard working as well as flexible and adaptable during times of surge Full UK driving license
Aug 11, 2026
Full time
Property Loss Adjuster Location: London, South East or South West England Responsibilities: Investigate and manage a wide range of commercial property claims , up to £250,000 in value Prepare reports commenting in detail on all aspects of the claim, including policy analysis, quantum and future actions Instruct and control claim related experts as appropriate Communicate regularly with all interested parties, calculate and approve interim payments, preparing interim reports and other communication as required Calculate and agree settlement of claims, and prepare final reports Develop and nurture working relationships with existing clients and exceed their expectations Ensures all activities and decisions improve the service provided for clients Builds trust and respect by keeping to the commitments made Communicates effectively with all relevant parties in all situations Shares information, knowledge and experience freely with others Seeks feedback and invests time in their own self-development both technically and personally Skills and Experience Previous experience in handling commercial property claims, either as a desk-based Adjuster or within the field A first-class customer focus with a track record of delivering outstanding levels of service The ability to work on your own initiative and take ownership of your own caseload of claims, seeking guidance as necessary Excellent organisational & communications skills A positive attitude and a proactive approach to solving problems The ability to co-ordinate a variety of actions concurrently A proven track record in working to given targets Conscientious, hard working as well as flexible and adaptable during times of surge Full UK driving license
