42 jobs found

Technical Consultant Location : Travelling to various client locations (Brighton-based this is not a remote working role) Job Type: Permanent, Full-Time Reports to: Professional Services Manager About Trident At Trident, we make IT a source of strength, helping organisations thrive so they can better support the people who rely on them every day. We believe technology should empower people, strengthen organisations, and enable better outcomes. By working in true partnership with our clients, we provide reliable IT services, practical guidance, and people-focused support that help businesses succeed. Benefits Joining Trident means becoming part of a supportive and collaborative environment where your contribution is recognised and rewarded. We are committed to supporting your wellbeing, professional development, and work-life balance: 33 days annual leave (including bank holidays), increasing by one day per year of service up to 40 days. Access to on-demand IT courses, practice tests and virtual labs. Access to Bupa Employee Assistance Programme (EAP) for you and your family. Cycle to Work scheme. Access to vendor pricing for personal IT hardware and software purchases. Microsoft Workplace Discount Programme with savings on Surface devices and Microsoft 365 subscriptions. Regular social events, team-building activities, and a Refer-a-Friend bonus scheme. About the Role We are seeking a highly motivated and customer-focused Technical Consultant to join our growing technical team. This role will play a key part in delivering exceptional IT services and solutions to our clients, combining hands-on technical expertise with strong consultancy skills. You will be responsible for providing end-to-end technical support and project delivery, both remotely and onsite, ensuring a seamless and professional customer experience at all times. The key role responsibilities include: Delivering end-to-end technical support, ownership, and resolution of client issues in line with agreed SLA/KPI targets. Travelling to client sites to deliver technical services, including project work and escalated support. Installing, configuring, and upgrading hardware and software, including servers, PCs, networking equipment, and cloud-based systems. Managing and documenting incidents, service requests, and resolutions accurately. Conducting onsite audits, surveys, and assessments across infrastructure and network environments. Working independently and collaboratively to understand client requirements and deliver effective solutions. Client Engagement & Training Delivering clear and effective end-user training on new and existing systems, ensuring successful adoption of solutions. Providing guidance and supporting to clients to improve system utilisation and efficiency. Building strong client relationships by communicating technical concepts in a clear, professional, and accessible manner. About You Strong experience with Microsoft technologies, including Microsoft 365 (Exchange Online, Teams, OneDrive, SharePoint Online); Azure administration and cloud solutions; Windows Server (AD, DNS, DHCP, Group Policy). Demonstrable SharePoint administration and user support/training capability Experience with virtualisation technologies (VMware/Hyper-V). Firewall products such as SonicWALL, PaloAlto, Fortinet and WatchGuard. Networking principles including VLAN's, LAGS, VPN's and routing. Backup & disaster recovery solutions such as StorageCraft, Veeam and N-Able, etc. Strong troubleshooting and problem-solving skills. Proven experience in a customer-facing technical or consulting role. Strong communication skills, with the ability to engage both technical and non-technical stakeholders. A proactive and solution-oriented mindset, with ownership of tasks through to completion. A strong focus on customer service, balanced with commercial awareness. Ability to work both independently and as part of a team. Next Steps If you are looking for an opportunity to develop your career within a growing and people-focused organisation, we would love to hear from you. Apply today to be considered for this exciting Technical Consultant opportunity: Submit your application along with an up-to-date CV. Applications will be reviewed as they are received. Suitable candidates will be contacted to discuss the role further. Successful applicants will be invited to attend an interview. Employment offers will be subject to satisfactory pre-employment checks. Join a business committed to partnership, integrity, and creating lasting value. Please note this role may be advertised under a different title than that used internally.

Are you ready to shape the architecture behind some of the largest workplace technology and AI transformations in government? As a Senior Technical Architect within DWP Digital's Collaboration, Communication and Network Services (CCNS) team, you'll help define the future of how over 90,000 colleagues communicate and deliver services to millions of citizens across the UK. You'll provide technical leadership across major platforms including Microsoft SharePoint, Microsoft 365, Teams, OneDrive, Copilot and wider collaboration technologies. Working across a range of high-profile programmes, you'll design solutions that improve productivity, strengthen security and support DWP's ongoing digital transformation. This is a role where you'll influence strategic decisions, shape future technology direction and help deliver modern digital services at an extraordinary scale. Whether your focus is collaboration platforms and document management solutions, or emerging AI and Copilot capabilities, you'll play a central role in designing technology that enables better outcomes for colleagues and the people who rely on DWP services every day. What skills, knowledge and experience will you need? Experience designing architecture across on-premise, cloud and hybrid environments, covering networking, security, presentation layers, middleware, databases and systems integration. Ability to create architecture designs using recognised principles, patterns, technical standards, practices and emerging technology trends. Experience working with project delivery teams across agile, waterfall and hybrid delivery approaches, from concept through to live service. Ability to translate business requirements into clear technical solutions and demonstrate how those solutions meet business needs. Experience using architecture modelling techniques and tools to design, document and communicate technical solutions. Strong knowledge of collaboration and communication technologies, particularly Microsoft 365 services such as SharePoint, Teams and Copilot, alongside Adobe products, whiteboarding platforms and file storage solutions. Experience designing and delivering cloud-based solutions using platforms such as Azure, AWS or Google Cloud, with a strong understanding of SaaS, IaaS, cloud security, deployment patterns, scalability, performance and best practice. Strong understanding of information security, governance and compliance, including data privacy, data lifecycle management, legislative requirements, eDiscovery, disaster recovery, backup, Log Analytics and Purview. You and your role As a Senior Technical Architect, you'll work across multiple programmes and initiatives that are transforming how DWP colleagues access information, collaborate with each other and make use of modern digital capabilities. You'll provide architectural leadership across a varied technology portfolio. This could include designing the future of SharePoint and document collaboration services, modernising file storage solutions, enabling secure cross-government collaboration, or helping shape the adoption of emerging AI technologies such as Microsoft Copilot. You'll ensure solutions are secure, scalable, accessible and aligned to both departmental and wider government strategies. Working closely with engineers, product teams, security specialists, suppliers and senior stakeholders, you'll translate complex business requirements into robust technical solutions. You'll guide design decisions, provide architectural assurance, identify opportunities for innovation and help teams navigate complex technical challenges. This role offers the opportunity to work at the forefront of modern workplace technology. As DWP continues to evolve its collaboration and AI capabilities, you'll help influence major technology decisions around Microsoft 365 services, AI-powered productivity tools, information governance and future ways of working. This is an excellent opportunity for someone who wants to combine strategic thinking with technical expertise while delivering meaningful outcomes that improve services for both colleagues and citizens. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer pay up to £81,267. That's £57,946 salary plus a Government Digital and Data Allowance of up to £23,321 subject to our assessment of your capability at interview. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a two stage interview online. Click APPLY for more information and to start your application.

Temporary position, immediate start. (possible temp to perm ) My client is seeking a Finance / Business Assistant who has hands-on accounting experience but also a broad understanding of business functions to ensure financial accuracy and contribute to strategic decision-making. Job Summary As a Finance / Business Assistant, your role responsibilities will include a broad range of financial duties including invoicing, reconciliation's, reporting, and budgeting support. The ideal candidate will have a deep understanding of financial processes within a business context and will play a key role in ensuring financial operations run smoothly. Key Responsibilities Process and raise sales invoices for clients and account for incoming client payments. Produce weekly Aged Debtors reports with notations for follow-up and liaise with the Finance Director for account actions. Coordinate with the Office team to confirm costings and prepare bank payment support documentation. Process expenses invoices and reconcile against weekly time sheet entry records. Post all bank transactions on a weekly basis, including credit card payments. Perform weekly bank reconciliation's across multiple accounts. Prepare BACS payments. Prepare monthly VAT reports, including reconciliation of VAT control accounts. Generate weekly cash balance reports, including currency conversion analysis. Assist in the budgeting process and provide data and analysis as needed. Provide financial support and services across various business departments as required. Ensure compliance with company policies and procedures. Create new project sites on SharePoint. Onboard new starters. Support office with travel bookings and general admin when needed. Required Qualifications / Experience / Skills Minimum AAT Level 3 Diploma in Accounting (will consider equivalent experience in a Finance / Accounting role). 2+ years of experience in a finance or accounting role, preferably in a SME business setting. Solid understanding of bookkeeping and financial reporting principles. Proficiency in Microsoft office suite and accounting software (e.g., Xero) and particularly Excel. Strong analytical, organisational, and communication skills. High attention to detail and ability to multitask. Ability to work independently as well as part of a team. Use of initiative and forward thinking. We endeavour to reply to all applications, however, if you haven t heard from us within 7 days, you have been unsuccessful with this particular role. You are very welcome to apply to future advertisements placed by Grafters Recruitment Consultants / Grafters Accountancy Personnel.

Are you ready to shape the architecture behind some of the largest workplace technology and AI transformations in government? As a Senior Technical Architect within DWP Digital's Collaboration, Communication and Network Services (CCNS) team, you'll help define the future of how over 90,000 colleagues communicate and deliver services to millions of citizens across the UK. You'll provide technical leadership across major platforms including Microsoft SharePoint, Microsoft 365, Teams, OneDrive, Copilot and wider collaboration technologies. Working across a range of high-profile programmes, you'll design solutions that improve productivity, strengthen security and support DWP's ongoing digital transformation. This is a role where you'll influence strategic decisions, shape future technology direction and help deliver modern digital services at an extraordinary scale. Whether your focus is collaboration platforms and document management solutions, or emerging AI and Copilot capabilities, you'll play a central role in designing technology that enables better outcomes for colleagues and the people who rely on DWP services every day. What skills, knowledge and experience will you need? Experience designing architecture across on-premise, cloud and hybrid environments, covering networking, security, presentation layers, middleware, databases and systems integration. Ability to create architecture designs using recognised principles, patterns, technical standards, practices and emerging technology trends. Experience working with project delivery teams across agile, waterfall and hybrid delivery approaches, from concept through to live service. Ability to translate business requirements into clear technical solutions and demonstrate how those solutions meet business needs. Experience using architecture modelling techniques and tools to design, document and communicate technical solutions. Strong knowledge of collaboration and communication technologies, particularly Microsoft 365 services such as SharePoint, Teams and Copilot, alongside Adobe products, whiteboarding platforms and file storage solutions. Experience designing and delivering cloud-based solutions using platforms such as Azure, AWS or Google Cloud, with a strong understanding of SaaS, IaaS, cloud security, deployment patterns, scalability, performance and best practice. Strong understanding of information security, governance and compliance, including data privacy, data lifecycle management, legislative requirements, eDiscovery, disaster recovery, backup, Log Analytics and Purview. You and your role As a Senior Technical Architect, you'll work across multiple programmes and initiatives that are transforming how DWP colleagues access information, collaborate with each other and make use of modern digital capabilities. You'll provide architectural leadership across a varied technology portfolio. This could include designing the future of SharePoint and document collaboration services, modernising file storage solutions, enabling secure cross-government collaboration, or helping shape the adoption of emerging AI technologies such as Microsoft Copilot. You'll ensure solutions are secure, scalable, accessible and aligned to both departmental and wider government strategies. Working closely with engineers, product teams, security specialists, suppliers and senior stakeholders, you'll translate complex business requirements into robust technical solutions. You'll guide design decisions, provide architectural assurance, identify opportunities for innovation and help teams navigate complex technical challenges. This role offers the opportunity to work at the forefront of modern workplace technology. As DWP continues to evolve its collaboration and AI capabilities, you'll help influence major technology decisions around Microsoft 365 services, AI-powered productivity tools, information governance and future ways of working. This is an excellent opportunity for someone who wants to combine strategic thinking with technical expertise while delivering meaningful outcomes that improve services for both colleagues and citizens. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer pay up to £81,267. That's £57,946 salary plus a Government Digital and Data Allowance of up to £23,321 subject to our assessment of your capability at interview. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a two stage interview online. Click APPLY for more information and to start your application.

Are you ready to shape the architecture behind some of the largest workplace technology and AI transformations in government? As a Senior Technical Architect within DWP Digital's Collaboration, Communication and Network Services (CCNS) team, you'll help define the future of how over 90,000 colleagues communicate and deliver services to millions of citizens across the UK. You'll provide technical leadership across major platforms including Microsoft SharePoint, Microsoft 365, Teams, OneDrive, Copilot and wider collaboration technologies. Working across a range of high-profile programmes, you'll design solutions that improve productivity, strengthen security and support DWP's ongoing digital transformation. This is a role where you'll influence strategic decisions, shape future technology direction and help deliver modern digital services at an extraordinary scale. Whether your focus is collaboration platforms and document management solutions, or emerging AI and Copilot capabilities, you'll play a central role in designing technology that enables better outcomes for colleagues and the people who rely on DWP services every day. What skills, knowledge and experience will you need? Experience designing architecture across on-premise, cloud and hybrid environments, covering networking, security, presentation layers, middleware, databases and systems integration. Ability to create architecture designs using recognised principles, patterns, technical standards, practices and emerging technology trends. Experience working with project delivery teams across agile, waterfall and hybrid delivery approaches, from concept through to live service. Ability to translate business requirements into clear technical solutions and demonstrate how those solutions meet business needs. Experience using architecture modelling techniques and tools to design, document and communicate technical solutions. Strong knowledge of collaboration and communication technologies, particularly Microsoft 365 services such as SharePoint, Teams and Copilot, alongside Adobe products, whiteboarding platforms and file storage solutions. Experience designing and delivering cloud-based solutions using platforms such as Azure, AWS or Google Cloud, with a strong understanding of SaaS, IaaS, cloud security, deployment patterns, scalability, performance and best practice. Strong understanding of information security, governance and compliance, including data privacy, data lifecycle management, legislative requirements, eDiscovery, disaster recovery, backup, Log Analytics and Purview. You and your role As a Senior Technical Architect, you'll work across multiple programmes and initiatives that are transforming how DWP colleagues access information, collaborate with each other and make use of modern digital capabilities. You'll provide architectural leadership across a varied technology portfolio. This could include designing the future of SharePoint and document collaboration services, modernising file storage solutions, enabling secure cross-government collaboration, or helping shape the adoption of emerging AI technologies such as Microsoft Copilot. You'll ensure solutions are secure, scalable, accessible and aligned to both departmental and wider government strategies. Working closely with engineers, product teams, security specialists, suppliers and senior stakeholders, you'll translate complex business requirements into robust technical solutions. You'll guide design decisions, provide architectural assurance, identify opportunities for innovation and help teams navigate complex technical challenges. This role offers the opportunity to work at the forefront of modern workplace technology. As DWP continues to evolve its collaboration and AI capabilities, you'll help influence major technology decisions around Microsoft 365 services, AI-powered productivity tools, information governance and future ways of working. This is an excellent opportunity for someone who wants to combine strategic thinking with technical expertise while delivering meaningful outcomes that improve services for both colleagues and citizens. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer pay up to £81,267. That's £57,946 salary plus a Government Digital and Data Allowance of up to £23,321 subject to our assessment of your capability at interview. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a two stage interview online. Click APPLY for more information and to start your application.

Are you ready to shape the architecture behind some of the largest workplace technology and AI transformations in government? As a Senior Technical Architect within DWP Digital's Collaboration, Communication and Network Services (CCNS) team, you'll help define the future of how over 90,000 colleagues communicate and deliver services to millions of citizens across the UK. You'll provide technical leadership across major platforms including Microsoft SharePoint, Microsoft 365, Teams, OneDrive, Copilot and wider collaboration technologies. Working across a range of high-profile programmes, you'll design solutions that improve productivity, strengthen security and support DWP's ongoing digital transformation. This is a role where you'll influence strategic decisions, shape future technology direction and help deliver modern digital services at an extraordinary scale. Whether your focus is collaboration platforms and document management solutions, or emerging AI and Copilot capabilities, you'll play a central role in designing technology that enables better outcomes for colleagues and the people who rely on DWP services every day. What skills, knowledge and experience will you need? Experience designing architecture across on-premise, cloud and hybrid environments, covering networking, security, presentation layers, middleware, databases and systems integration. Ability to create architecture designs using recognised principles, patterns, technical standards, practices and emerging technology trends. Experience working with project delivery teams across agile, waterfall and hybrid delivery approaches, from concept through to live service. Ability to translate business requirements into clear technical solutions and demonstrate how those solutions meet business needs. Experience using architecture modelling techniques and tools to design, document and communicate technical solutions. Strong knowledge of collaboration and communication technologies, particularly Microsoft 365 services such as SharePoint, Teams and Copilot, alongside Adobe products, whiteboarding platforms and file storage solutions. Experience designing and delivering cloud-based solutions using platforms such as Azure, AWS or Google Cloud, with a strong understanding of SaaS, IaaS, cloud security, deployment patterns, scalability, performance and best practice. Strong understanding of information security, governance and compliance, including data privacy, data lifecycle management, legislative requirements, eDiscovery, disaster recovery, backup, Log Analytics and Purview. You and your role As a Senior Technical Architect, you'll work across multiple programmes and initiatives that are transforming how DWP colleagues access information, collaborate with each other and make use of modern digital capabilities. You'll provide architectural leadership across a varied technology portfolio. This could include designing the future of SharePoint and document collaboration services, modernising file storage solutions, enabling secure cross-government collaboration, or helping shape the adoption of emerging AI technologies such as Microsoft Copilot. You'll ensure solutions are secure, scalable, accessible and aligned to both departmental and wider government strategies. Working closely with engineers, product teams, security specialists, suppliers and senior stakeholders, you'll translate complex business requirements into robust technical solutions. You'll guide design decisions, provide architectural assurance, identify opportunities for innovation and help teams navigate complex technical challenges. This role offers the opportunity to work at the forefront of modern workplace technology. As DWP continues to evolve its collaboration and AI capabilities, you'll help influence major technology decisions around Microsoft 365 services, AI-powered productivity tools, information governance and future ways of working. This is an excellent opportunity for someone who wants to combine strategic thinking with technical expertise while delivering meaningful outcomes that improve services for both colleagues and citizens. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer pay up to £81,267. That's £57,946 salary plus a Government Digital and Data Allowance of up to £23,321 subject to our assessment of your capability at interview. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a two stage interview online. Click APPLY for more information and to start your application.

Financial Promotions Team Leader - Hybrid Solihull PRIMIS Mortgage Network are the largest dedicated Mortgage & Protection Network in the UK with some 3000 advisors and circa 1000 partner AR firms nationally. PRIMIS form part of the LSL Property Services plc group. We are recruiting for a new Financial Promotions Team Leader to join our Financial Promotions department. The team are an integral part of our large Risk and Compliance function. The Financial Promotions Team Leader is responsible for the day-to-day leadership and operational management of the Financial Promotions function, ensuring financial promotions are assessed and approved in accordance with regulatory requirements, internal policies, and agreed service standards. Alongside leading a team of Financial Promotions Consultants, the role is accountable for maintaining high-quality standards, effective operational controls, and a culture of continuous improvement, whilst providing practical, commercially aware compliance support to Appointed Representative firms. Acting as the function's technical lead, the Team Leader will promote positive customer outcomes, deliver exceptional broker service, and support the network's vision to delight the broker by deliver of best-in-class support. The role is a hybrid role with 2 days per week required at our HQ in Solihull and 3 days per week from home. Key Responsibilities Lead, motivate and develop the Financial Promotions team, creating a high-performing, engaged and collaborative culture. Manage team performance, recruitment, development, resource planning, and performance reviews. Oversee the day-to-day operation of the Financial Promotions function, ensuring service, productivity and quality standards are consistently achieved. Undertake financial promotions assessments and approvals where required, acting as the escalation point for complex or higher-risk matters. Deliver and oversee the Financial Promotions quality assurance framework, identifying trends, training needs, and opportunities to strengthen controls. Lead the operation of the AR Website & Social Media Licence programmes, including oversight of risk-based sample checking and third-party suppliers. Act as technical lead for Financial Promotions, maintaining a strong working knowledge of Consumer Duty, The FCA Handbook (including PERG 8, MCOB and ICOBS), ASA codes and other relevant legislation. Maintain Financial Promotions procedures, guidance, and knowledge resources, including the team SharePoint site and Forms, together with process simplification and automation. Build strong relationships with internal stakeholders, AR firms and external suppliers, providing responsive, practical, and commercially aware regulatory support. Escalate material regulatory, operational or conduct risks appropriately, supporting robust governance and positive customer outcomes. Knowledge, Skills & Experience Essential Experience within a Financial Services Compliance environment CeMAP (or equivalent recognised industry qualification) Good working knowledge of FCA regulatory requirements relevant to mortgage and/or insurance distribution, including MCOB and ICOBS Ability to interpret regulatory requirements and apply sound, proportionate judgement Desirable Experience of Financial Promotions assessment or oversight Previous people management, coaching, or supervisory experience Understanding of Consumer Duty and its practical application Familiarity with PERG 8 and the FCA Financial Promotions regime Experience of quality assurance, monitoring, or operational control frameworks Salary is between £32,000 and £37,000 per annum DOE The role is a hybrid role with 2 days per week required at our HQ in Solihull and 3 days per week from home. Applications in confidence to James McNee of PRIMIS / LSL's internal recruitment function We are an equal opportunity and Disability Confident employer, dedicated to building a diverse and inclusive workplace. We welcome applications from people of all abilities and backgrounds, and we do not discriminate based on disability or individual needs. If you require any reasonable adjustments during the recruitment process, please let us know. LSL Property Services / PRIMIS Mortgage Network are dedicated to protecting your data - our Recruitment Privacy Notice can be viewed on the LSL Careers website

London Hybrid Working A leading international financial services organisation is seeking an experienced AI Solutions Architect to join a growing AI and Innovation function at a pivotal stage of its AI transformation journey. This is a unique opportunity to play a key role in designing and delivering enterprise-scale AI solutions that drive business value across a complex, highly regulated environment. The Role Working across business and technology teams, you will take ownership of AI solutions from initial use case discovery through to production deployment. You'll be responsible for translating business requirements into secure, scalable and governed AI architectures while ensuring alignment with enterprise standards, security requirements and regulatory expectations. This role combines strategic architecture leadership with hands-on involvement in solution design, prototyping and delivery. Key Responsibilities Lead end-to-end AI solution design from concept through to implementation. Design enterprise AI architectures aligned to business objectives and technology strategy. Develop solutions across Microsoft's AI ecosystem, including Microsoft 365 Copilot, Copilot Studio, Power Platform and Azure AI services. Drive architecture governance, risk assessments and approval processes. Collaborate with stakeholders across technology, security, data, risk and business functions. Ensure solutions meet security, data privacy and regulatory requirements. Support proof-of-concepts, prototypes and early-stage delivery initiatives. About You You'll bring a strong blend of enterprise architecture expertise and modern AI delivery experience, ideally gained within a large, complex and regulated organisation. Essential Experience Solution Architecture, Enterprise Architecture or AI Architecture experience. Strong understanding of Generative AI, Large Language Models (LLMs) and AI agent frameworks. Experience designing AI solutions using RAG, prompt engineering and knowledge-grounded architectures. Expertise in Microsoft AI technologies, including Microsoft 365 Copilot, Copilot Studio, Azure AI and/or Power Platform. Experience delivering solutions through formal architecture governance processes. Strong understanding of cloud platforms, enterprise integration, security and identity management. Excellent stakeholder engagement and communication skills. Desirable Experience Financial services or other highly regulated sectors. Azure OpenAI and enterprise GenAI platforms. Semantic search, vector databases and knowledge architecture. Microsoft Graph, SharePoint and collaboration platform integrations. Knowledge of AI governance, GDPR, EU AI Act and operational resilience frameworks. Why Apply? Opportunity to shape AI strategy and solution delivery within a major international organisation. Work on high-profile, enterprise-scale AI initiatives. Significant exposure to business leaders and technology decision-makers. Collaborative and innovative environment. Hybrid working model and excellent long-term career prospects. If you're passionate about building secure, scalable AI solutions and want to help drive enterprise AI adoption within regulated environments, apply now to avoid disappointment. To find out more about Huxley, please visit (url removed) Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales

Senior / Lead Cyber Security Consultant - NIS Inside IR35: 500 - 575 per day Primarily remote: travel at maximum once a month into London / Birmingham ASAP Start: Initial contract till March 2027, extensions highly likely We are seeking an experienced Senior Security Consultant to join a Cyber Compliance function supporting compliance with the Network and Information Systems (NIS) Regulations. This role acts as an operational lead within the compliance team, responsible for driving assurance activity, holding delivery teams to account, and ensuring robust evidence is produced to demonstrate ongoing compliance. The role requires a strong blend of GRC capability, cyber security knowledge, and delivery discipline, with the credibility to engage technical teams, programme leads, and senior stakeholders. . Key Responsibilities Act as operational lead for the Cyber Compliance team, coordinating priorities and day-to-day assurance activity Lead and oversee NIS determination activities, ensuring assessments are completed accurately and consistently Hold teams to account for gathering, validating, and maintaining NIS compliance evidence Review compliance determinations, challenge gaps, and ensure evidence meets regulatory and audit expectations Provide assurance across NIS activities, risk assessments, and control implementation Drive continuous improvement by streamlining compliance processes, documentation, and tooling Maintain and improve compliance artefacts and guidance, including materials hosted on SharePoint Support the automation of compliance and reporting processes (e.g. Power Automate, dashboards) Support and mentor junior team members, onboarding them into NIS determination and evidence processes

Senior Analyst - Defence Location Winchester, Hants, Hybrid role Salary - £40K-£75K plus bonus and benefits Our client is looking for a positive, flexible self-starter to join their team as a Senior Analyst. This is an exciting opportunity to play a leading role in delivering analysis capability as an integral part of a small, agile and growing business. Our client s team of analysts, consultants and Defence SMEs work closely with their customers to deliver high-impact services and solutions. Data science and operational analysis are a key part of their company s capability. They are growing this capability and are looking for a highly motivated and capable Senior Analyst. As Senior Analyst your role will include: Using operational analysis approaches to deliver impactful insights to their clients. Taking a consultative approach to your work, understanding how your work contributes to delivering a great result for clients. Using agile approaches to develop models and tools, including requirements capture, design, development, testing and management. Collating, managing, structuring, analysing, presenting, and visualising data. Deriving unique insights from data to inform senior-level decision making. Producing internal and external presentations and reports to summarise processes, findings, recommendations, and decision analysis results. Delivering high quality analysis and outputs. Taking a leading role in the day-to-day delivery of projects, working closely with clients and the company s team of consultants and analysts. The role as a Senior Analyst will require a blend of working from the office, travel to client sites, and working from home. The company s main clients will be based around key UK Defence establishments in the south of England. Experience /Qualifications Senior Defence Analyst: The following skills and experience will enable you to excel in this role: Operational analysis approaches and techniques Advanced Excel skills , including VBA Data analysis and data science Experience working within UK MoD Stakeholder engagement, requirements gathering and process design. A self-starter and team player. Good communication skills, enabling you to work confidently with team members and clients. Strong organisational and time management skills, with the ability to multi-task and prioritise your work. Attention to detail and the drive to see work through to completion. A positive and flexible approach to your work. Degree, MSc or equivalent experience Knowledge and experience of the following is desirable : Decision making techniques and processes. Operating models and organisational design. Software development using Python. Knowledge of current software development approaches, platforms and best practice. Experience of Microsoft365, SharePoint, PowerBI, Dataverse and PowerApps solutions. Additional information Ideally looking for candidates with current UK SC or DV Clearance Senior Defence Analyst Defence, MOD, Nuclear

Technical Architect Day Rate: £445 per day Inside IR35 Security Clearance: Active SC Clearance Required Interview Process: Technical Interview (Tech IV) Location: Predominantly Remote (2 days per month onsite in London) Sector: Public Sector Note on vetting: This role requires additional security vetting, which means onboarding may take longer than a standard process. Please get in touch with any queries about the vetting requirements. Job Description Embedded architect within a public sector client's Fabric Platform team, supporting deployment of Fabric as a Service. Key Responsibilities Reviewing and gap analysis of documentation against DSRM (Digital Security Risk Management) outcomes following the client's DDA. Producing architectural design documentation for the Fabric platform, covering access control management, security architecture principles, and domain-level design patterns. Reviewing and validating HLD and LLD documentation for accuracy and completeness, identifying gaps and any inconsistencies. Contributing to the design and information architecture of a new SharePoint service front door for external teams onboarding onto the Fabric platform. Collaborating across a multi-disciplinary team including architects, Business Analysts, security specialists, DevOps and monitoring SMEs. Microsoft Fabric Microsoft Entra ID CIS Controls Confluence/SharePoint/Jira DSRM Framework Technologies/Frameworks Microsoft Fabric Microsoft Entra ID CIS Controls Confluence/SharePoint/Jira DSRM Framework If this opportunity aligns with your skills and experience, and you hold active SC clearance, we'd love to hear from you. Apply today!

Company Profile CBRE Global Workplace Solutions (GWS) is a leading facilities management provider, delivering integrated workplace solutions that support clients across a wide range of sectors. Job Title: Contract Support & Helpdesk Operative The Contract Support & Helpdesk Operative plays a pivotal role in the smooth day-to-day administration of the facilities management contract, acting as the central coordination point between the client, on-site engineering and soft services teams, supply chain, and the wider CBRE GWS account team. Role Summary: The post holder is the first point of contact for all facilities-related requests and queries raised by building occupiers and tenants, ensuring that work orders are accurately logged, tracked, and progressed through to completion within agreed SLA timescales. In addition to helpdesk duties, the role encompasses a broad range of administrative, financial, and compliance support activities that underpin effective contract delivery. Serve as the first point of contact for all facilities helpdesk requests received via telephone, email, and the CAFM/CMMS system, ensuring all jobs are logged accurately and promptly. Assign reactive and planned work orders to the appropriate engineer, supplier, or subcontractor in accordance with priority and SLA requirements. Monitor the progress of open work orders and proactively chase outstanding jobs, escalating any at-risk or breached SLAs to the Contract Manager without delay. Provide regular status updates to building occupiers and tenants on the progress of their logged requests, ensuring a professional and courteous service at all times. Maintain helpdesk data integrity, ensuring all job records are complete, accurately categorised, and closed in a timely manner following confirmation of completion. Produce and distribute daily, weekly, and monthly helpdesk performance reports, including SLA compliance, open job age, and reactive volumes for the Contract Manager and client. Raise purchase orders for reactive works, subcontractor call-outs, and materials in line with the contract's financial approval matrix and CBRE procurement processes. Process supplier invoices, matching against purchase orders and ensuring timely submission for approval and payment. Maintain accurate records of contract expenditure against budget, flagging variances or overspends to the Contract Manager promptly. Support the preparation of monthly management accounts packs, client reports, and financial summaries. Manage Work Order Maintenance (WOM), ensuring all rechargeable works are captured, costed, and submitted for client approval within agreed timescales. Assist with the administration of subcontractor purchase orders, including obtaining quotes, raising works orders, and closing out completed works on the CAFM system. Act as the on-site system administrator for the CAFM/CMMS platform, maintaining accurate asset data, PPM schedules, and contractor records. Create and maintain PPM task schedules, ensuring all planned maintenance activities are correctly programmed and allocated within the system. Upload and manage compliance documentation, including service reports, statutory certificates, and risk assessments. Produce system-generated reports to support contract governance, client meetings, and compliance audits. Provide first-line system support and guidance to the engineering team, ensuring accurate job recording and CAFM compliance. Maintain the site compliance tracker, ensuring all statutory inspections, service visits, and certifications are up to date and renewal actions are flagged in advance. File and manage all contract documentation, including subcontractor service reports, risk assessments, RAMS, O&M manuals, and insurance certificates. Support the preparation and collation of materials for client governance meetings, monthly KPI reviews, and contract audits. Maintain the site's Permit to Work (PTW) log, ensuring all permits are correctly issued, tracked, and closed out in a timely manner. Ensure all records are maintained in accordance with CBRE GWS document management standards and GDPR requirements. Liaise with approved subcontractors and suppliers to schedule and confirm attendance for PPM visits, reactive call-outs, and project works. Ensure all subcontractors attending site hold current insurance, RAMS, and induction documentation prior to commencement of works. Maintain the approved subcontractor register, monitoring expiry dates for insurance, accreditations, and site induction records. Obtain and evaluate competitive quotations for minor works in accordance with the contract's procurement thresholds. Provide general administrative support to the Contract Manager and on-site FM team, including meeting coordination, minute-taking, correspondence, and presentation preparation. Maintain office supplies and stationery for the facilities management team, managing stock levels and placing orders as required. Manage the site's key register, access fob allocation records, and contractor signing-in systems. Support the onboarding and induction of new team members, ensuring access to systems, uniforms, and site-specific documentation is arranged in advance. Undertake any other reasonable administrative duties as requested by the Contract Manager or Account Manager. Experience Required: Proven experience in an administrative, helpdesk, or facilities coordination role, ideally within a corporate or FM environment. Confident and professional communicator with the ability to manage multiple stakeholders simultaneously. Strong organisational skills and high attention to detail, with the ability to manage competing priorities and deadlines effectively. Experience using CAFM/CMMS systems such as Concept Evolution, Maximo, ServiceNow, or similar for job logging, tracking, and reporting. Proficient in Microsoft Office, particularly Outlook, Excel, and Word, including the ability to produce reports and track data. Experience processing purchase orders and/or invoices within a structured approval framework. A customer-focused mindset with a proactive, solution-driven approach to queries and issues. Familiarity with financial processes including WIP management, budget tracking, and month-end reporting. Understanding of hard FM services and planned preventative maintenance programmes. Knowledge of GDPR requirements in the context of document management and data handling. Experience with Microsoft SharePoint, Power BI, or similar reporting and collaboration platforms. Key Competencies Customer & Tenant Focus Acts as a professional first point of contact and manages requests with warmth, efficiency, and a solutions-focused approach. Organisational Skills Manages a high volume of concurrent tasks with accuracy and composure and prioritises effectively under pressure. Communication Communicates clearly and professionally across all channels and keeps stakeholders informed while managing expectations proactively. Attention to Detail Maintains high standards of data accuracy and document management and identifies and corrects errors before they become issues. Teamwork Supports a collaborative culture and builds strong working relationships across the FM team, supply chain, and client stakeholders. Adaptability Responds positively to changing priorities and business demands and is comfortable operating in a dynamic, fast-paced environment. Commercial Awareness Understands the financial implications of contract performance and supports the team in managing cost, compliance, and client value. Continuous Improvement Proactively identifies administrative inefficiencies and suggests practical improvements to processes, systems, and reporting. DISCLAIMER This job description is not exhaustive and may be subject to review in conjunction with the post holder and line manager in response to changes in business requirements.

Job Title: Commissioning Officer (Market Intelligence, Adult Social Care) Location: Richmond & Wandsworth, Hybrid working, 2 days office Hourly rate: 24.62 PAYE / 32.17 Umbrella Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start About the Role We are looking for a highly motivated Commissioning Officer (Market Intelligence) to join our Adult Social Care Commissioning team during an exciting period of transformation. This temporary role will play a key part in supporting the delivery of market intelligence, insight and analysis that informs commissioning decisions and market management across Adult Social Care. You will help maintain critical intelligence products, develop evidence-based reporting and support the creation of improved data, governance and commissioning processes. What You'll Be Doing As the lead officer for a range of market intelligence activities, you will: Maintain and develop key intelligence products, including Power BI dashboards and reporting tools. Produce analysis and insight to support commissioning decisions and market oversight. Lead research and evidence gathering for Joint Strategic Needs Assessments (JSNAs). Develop reports, briefings and market intelligence products for senior leaders. Respond to bespoke intelligence and analytical requests from commissioners and stakeholders. Coordinate the Housing Strategy Group and contribute to housing-related needs assessments. Support the development of improved data infrastructure, governance arrangements and market management processes. Work collaboratively with commissioners, analysts, senior managers and external partners to deliver evidence-based solutions. What We're Looking For Essential Experience and Knowledge Experience of Adult Social Care commissioning and market management. Understanding of commissioning cycles and needs assessment processes. Experience working with demographic, performance and market intelligence data. Knowledge of equality, diversity and inclusion principles within commissioning environments. Essential Analytical Skills Advanced Excel skills. Experience using Power BI to develop and maintain dashboards and reporting tools. Strong data analysis and interpretation skills. Ability to identify trends, risks and opportunities from complex datasets. Experience preparing reports and briefings for senior management. Research and Project Skills Experience conducting research, evidence reviews and needs assessments. Strong report-writing and drafting skills. Ability to manage multiple workstreams simultaneously. Excellent organisational and prioritisation skills. Experience coordinating meetings, stakeholder groups and action plans Communication Skills Ability to communicate complex information clearly and effectively. Strong stakeholder engagement and relationship-building skills. Experience facilitating discussions, workshops and collaborative working. Ability to tailor reports and presentations for a range of audiences Desirable Experience Local Authority Adult Social Care experience. Market Position Statement development. Joint Strategic Needs Assessment (JSNA) development. SharePoint administration. SQL, Power Query or data modelling. Market analysis and provider engagement. Designing and delivering training Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Interim Education Place Planning Officer West Berkshire (Hybrid Working) 18.5 hours per week £30 per hour (Umbrella) An exciting opportunity has arisen for an experienced Education Place Planning Officer to join a busy Place Planning team on an interim basis. This role will play a key part in ensuring education infrastructure keeps pace with housing growth, with a focus on strategic development and the delivery of sufficient school places. The Role Working within the Place Planning function, you will lead on education place planning activities, developing robust evidence to support school place requirements, negotiating developer contributions and helping to ensure education infrastructure is delivered at the right time to meet demand. Key responsibilities include: Leading education place planning for strategic housing developments. Negotiating education mitigation and Section 106 developer contributions. Developing and maintaining pupil forecasts, capacity assessments and evidence bases. Preparing reports, briefings and business cases for senior leaders and elected Members. Managing risks relating to school place sufficiency, funding and infrastructure delivery. Representing the organisation at meetings with developers, schools and external partners. Supporting continuous improvement in education place planning and infrastructure delivery. You'll bring: Experience of education place planning and school place forecasting. Strong knowledge of planning legislation, Section 106 agreements and developer contributions. Experience of managing complex projects within a local authority or similar environment. Excellent analytical, communication and stakeholder management skills. The ability to present clear, evidence-based recommendations to a range of audiences. Strong project management skills with the ability to manage competing priorities. A relevant degree (or equivalent experience) in planning, education, public policy or a related discipline. Strong IT skills, including Microsoft Excel, SharePoint, Teams and Copilot. Why Choose Ackerman Pierce? Ackerman Pierce calls upon over 15 years' worth of experience in recruiting directly into the Social Work Sector. We can offer a unique experience within recruitment where you have your own personal consultant, a DBS and Compliance service with a quick and easy registration process. We pride ourselves on a guaranteed weekly payment process.To discuss this vacancy further or any other opportunities, please contact Elise Revett or email in your updated CV to us at Ackerman Pierce.

At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent. AMS is a global workforce solutions partner committed to creating inclusive, dynamic, and future-ready workplaces. We help organisations adapt, grow, and thrive in an ever-evolving world by building, shaping, and optimising diverse talent strategies. We partner with M&G to support their contingent recruitment processes. Acting as an extension of their recruitment teams, we connect them with skilled interim and temporary professionals, fostering workplaces where everyone can contribute and succeed. On behalf of M&G, AMS are looking for a number of Financial Crime Business Analysts- Corporate Functions for a 6 month contract based in London. It will be a hybrid model. We will consider flexible working arrangements for any of our roles and also offer workplace accommodations to ensure you have what you need to effectively deliver in your role. Purpose of the role: We are looking for a Financial Crime Business Analyst with strong experience delivering financial crime change programmes within large financial services or investment management organisations. The successful candidate will play a key role in implementing enhancements to third-party processes and technology, ensuring alignment with updated risk assessment methodologies and standards. This role is suited to a hands-on Business Analyst with excellent stakeholder management skills, experience working across 1LoD and 2LoD, and a proven track record of driving implementation and delivering tangible business outcomes. What you'll do: Lead gap analysis activities, comparing current state vs. target operating models, and define solutions to address identified gaps. Collaborate closely with Corporate Functions internal stakeholders and external third parties, including TPAs, outsourcers, and managed services providers. Partner with both 1LoD and 2LoD teams to deliver effective financial crime solutions. Develop and deliver communications and training materials to support business change initiatives. Support business change projects end-to-end, including process design, stakeholder workshops, and implementation delivery. Ensure compliance with regulatory expectations and internal governance standards throughout project execution. Produce clear, concise documentation, including target operating models, risk frameworks, and implementation plans. The skills you'll need: Significant experience as a Business Analyst working on financial crime change programmes within large financial services organisations. Proven experience in implementation delivery, not just analysis - must be comfortable "getting stuck in" to drive change. Experience with financial crime customer lifecycle management. Exposure to third-party oversight and working with external service providers. Strong experience liaising with stakeholders across both first line of defence (1LoD) and second line of defence (2LoD). Excellent verbal and written communication skills, with the ability to present complex information clearly and persuasively. Ability to produce and deliver communications and training content to support change initiatives. Hands-on experience with gap analysis and defining target operating models. Competence with Microsoft Office suite (Excel, PowerPoint, Teams, SharePoint). Desirable: Experience in Corporate Functions environment (eg: Finance, Procurement, HR) Familiarity with financial crime standards. Some exposure to project management responsibilities. Next steps We have a diverse workforce and an inclusive culture at M&G plc, underpinned by our policies and our employee-led networks who provide networking opportunities, advice and support for the diverse communities our colleagues represent. Regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.

Please see job description for more information About the GOC We are the regulator for the optical professions in the UK. We currently register approximately 30,000 optometrists, dispensing opticians, student opticians and optical businesses. Our purpose is to protect the public by promoting high standards of education, conduct and performance amongst opticians. About the role The General Optical Council utilises Microsoft Dynamics 365 CRM software (not Business Central/F&O) to manage operations and store operational data. We are looking for an experienced CRM Support Analyst to support the current software, coordinate future enhancements of the application, enhance and deliver reporting and undertake minor configuration/customisation/development work Key accountabilities Ownership of the Dynamics 365 environment (approx. 60 users) including advising on storage requirements, strategic direction and licencing. Provide application support for users including systems training, data queries and other administrative tasks. Data management (including data imports/exports), synchronisation and integration with other business applications, systems testing, configuration, troubleshooting and planning enhancements. Report data in the predefined structures - modify tables, views, charts, dashboards, SSRS reports and forms. Maintain application access rights, security settings, and user privileges. Collaborate with developers and third-party vendors to drive successful implementation of enhancements/integrations and maintenance of appropriate service levels. Create and update training manuals, policies and procedures, build custom reports, workflows and dashboards as requested. Review the MS Dynamics platform and solutions. Identify and address any architectural deficiencies and flag opportunities for improvement. Essential skills/experience/qualifications Minimum of three years working with Microsoft Power Platform including Dynamics CRM 365 (cloud version). Experience with Microsoft Dynamics CRM configuration/ customisation / development skills including model driven apps, permissions, views and dashboards and power automate flows Must have experience working with sensitive data and have a sound knowledge of GDPR practices. Excellent communication skills. Excellent external and internal stakeholder management skills Excellent business analyst and problem-solving skills Excellent data analysis, management and reporting skills Experience in user acceptance testing, training, producing guidance documentation and implementation support Experience of other Microsoft Technologies including Azure, SharePoint, Exchange, Teams, Office 365 and other Power Platform/Dynamics 365 related applications (ideally also Microsoft SQL). Power Platform, Dashboard, API and SSRs Report development experience. Management of different Dynamics user licence types and storage to minimise costs. Salary : £51,593 Closing date: 11:59pm, Tuesday 04 August 2026 Interview date(s) : Week commencing Wednesday 12 August 2026 We are committed to ensuring that in exercising all of our functions we operate in a fair and transparent manner and in a way that is free from discrimination, harassment and victimisation. Within all of our functions, we are committed to promoting equality; valuing diversity; being inclusive; and meeting our equality duties. We will not discriminate on age; disability; gender reassignment; race/ethnicity; religion or belief; gender; sexual orientation; marriage and civil partnership; and pregnancy and maternity. How to apply Please click 'Apply' now and follow the instructions on our website Please note we reserve the right to close the role early dependent on number of applications. Please note that your application will only be considered if it includes both CV and a cover letter. The cover letter should be no longer than 2 A4 pages and must demonstrate how you meet the essential criteria of this role.

2nd Line Technician £30,000 £36,000 + Pension Wymondham / Cambridge Full-time, Permanent Are you an experienced 2nd Line Technician looking for your next challenge with a growing and forward-thinking technology business? We re working with an established and ambitious IT services company that is looking for a technically confident 2nd Line Technician to join their team. This is a varied role where no two days are the same, supporting a diverse range of SME clients both remotely and on-site. You ll have the opportunity to work across a broad range of technologies, get involved in IT projects and play an important role in helping clients develop and maintain their IT infrastructure. The Role You ll be responsible for providing high-quality 2nd Line technical support, troubleshooting issues and supporting clients across a variety of environments. Your responsibilities will include: Providing remote and on-site 2nd Line support. Supporting PCs, laptops, servers and business networks. Installing and supporting routers, switches and firewalls. Office 365 maintenance, installation and migrations. Supporting Microsoft Exchange, Active Directory, Azure AD and Intune. Configuring SSL VPNs and basic firewalls. Supporting Acronis backups and monitoring system alerts. Managing DNS, email accounts and IP phone systems. Supporting SharePoint, NAS, UPS and public Wi-Fi solutions. Completing IT projects and solution deployments. Producing clear technical procedures and documentation. Working directly with clients and helping shape longer-term IT strategies. Taking technical lead responsibility on projects where appropriate. About You We re looking for someone with strong technical knowledge and a methodical approach to troubleshooting. Ideally, you ll have: 2+ years experience within an outsourced IT/MSP environment. Strong 2nd Line support experience. Excellent communication and customer service skills. Good networking and server knowledge. Experience with Microsoft 365 and Active Directory/Azure AD. Experience with ticketing systems and logging time. Excellent organisational skills and the ability to manage your own workload. A proactive, team-focused approach. A full UK driving licence due to the on-site nature of the role. What s on Offer? Alongside a competitive £30,000 £36,000 salary + pension , you ll benefit from: Hybrid and flexible working options. 33 days' holiday including bank holidays, increasing with length of service. Private healthcare. 24/7 gym and showers at the Wymondham office. Free parking. Perkbox membership. Enhanced maternity and paternity packages. Income protection and sick pay. Electric car scheme after 12 months. Regular team events and social activities. Lunch & Learn sessions. Excellent training and development opportunities. Clear opportunities for technical and career progression. Interested? This is a fantastic opportunity for a 2nd Line Technician who wants variety, responsibility and the opportunity to continue developing their technical career within a supportive and ambitious business. Apply today or get in touch with our team for more information.

Our client in the Defence industry is looking for an experienced Technical Author who will ensure documentation aligns with international standards, supports operational interoperability and is accessible to both technical and non-technical stakeholders. In this role, you will maintain technical documentation in line with Allied Communications Publications (ACP) and relevant NATO STANAGs, interpret and apply complex NATO communication standards and collaborate closely with engineers, SMEs, defence stakeholders and project teams. You will create user manuals, system documentation, operating procedures and training materials. We are looking for someone who has proven experience as a Technical Author/Writer within Defence/Military communications, the ability to interpret technical specifications and standard documentation and a familiarity with document management tools ( e.g. SharePoint and Confluence). This role will require you to be on site 3 days a week in Farnborough. Due to the nature of this role, all candidates must be sole British nationals and eligible to go through SC Clearance.

Hays are working with a public sector organisation in Gloucestershire to recruit a 12-month FTC SharePoint SME / Desktop Support Engineer. Salary c 30,000 - 35,000 and mostly site based in Gloucestershire. Key Responsibilities Administer and maintain SharePoint Online sites, libraries, permissions, security, and governance. Support the Trust's SharePoint migration project and ongoing platform improvement. Provide support for SharePoint incidents, requests, troubleshooting, and user queries. Monitor performance, compliance, and storage, escalating issues where required. Create user documentation, training materials, and promote best practice. Assist with Service Desk operations, account administration, asset management, and supplier liaison. Deliver excellent customer service and stakeholder engagement across the organisation. Key RequirementsEssential Relevant IT qualification or equivalent hands-on experience. Experience with Microsoft 365 / SharePoint Online administration. Knowledge of ITIL and Service Desk support processes. Strong stakeholder management, communication, and customer service skills. Experience using incident and service request management tools. Desirable NHS experience. Microsoft certifications. Exposure to desktop, server, or network support environments. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)