2339 jobs found

My client is a leading Civil Engineering and Groundworks contractor operating nationally across multiple regional offices, currently looking for a customer care coordinator, based in Tamworth. Built on a reputation for quality, safety, technical expertise and customer service, we work in partnership with major housebuilders and developers to deliver infrastructure, groundworks and civil engineering projects. Purpose of the Role The Customer Care Co-ordinator is responsible for managing customer care cases from initial notification through to successful completion and closure. Acting as the central point of contact for developers, clients, homeowners and internal operational teams, the role ensures defects, enquiries and service requests are handled professionally, efficiently and in line with customer care standards and service level agreements. The role plays a key part in protecting the company's reputation, delivering excellent customer experiences and supporting the achievement of Customer Service Excellence across all regional operations. Key Responsibilities Customer Care Administration Receive, log and manage customer care defects and service requests. Maintain accurate records within the customer care database and management systems. Ensure all customer care cases are correctly allocated and tracked through to completion. Monitor outstanding actions and follow up as required to ensure timely resolution. Customer Communication Act as the first point of contact for customers, homeowners and client representatives. Acknowledge customer care requests within agreed response times. Keep customers informed throughout the lifecycle of each case. Manage customer expectations professionally and courteously. Handle customer concerns and complaints with empathy and professionalism. Co-ordination of Repairs and Inspections Liaise with Contracts Managers, Site Teams, Operatives and Subcontractors to arrange inspections and remedial works. Schedule appointments with homeowners and clients. Issue diary invites and appointment confirmations. Co-ordinate resources to ensure remedial works are completed within agreed timescales. Database and Reporting Maintain accurate records of defects, customer communications, inspections and completed works. Produce reports on response times, completion rates and outstanding customer care cases. Assist in monitoring KPIs and service standards. Identify recurring issues and emerging trends. Commercial and Financial Responsibilities Assist in obtaining quotations for chargeable works. Process approved customer care orders. Support invoice administration and payment tracking where required. Ensure all supporting documentation is accurately recorded. Stakeholder Management Build effective working relationships with: Site Management Teams Contracts Managers Construction Directors Technical Teams Commercial Teams Clients and Developers Homeowners Promote a positive and professional image of the business at all times. Continuous Improvement Support initiatives aimed at improving customer satisfaction and service delivery. Contribute to lessons learned reviews and defect trend analysis. Promote a "right first time" approach by sharing recurring issue data with operational teams. Key Performance Indicators (KPIs) Customer care requests acknowledged within company SLA. Defects logged accurately and on time. Appointment booking timescales achieved. Customer satisfaction levels maintained or improved. Reduction in overdue customer care cases. Accurate maintenance of customer care records and databases. Timely closure of customer care actions. Skills, Knowledge and Experience Essential Previous experience in a customer care, customer service or administration role. Excellent communication and interpersonal skills. Strong organisational and time management abilities. Ability to manage multiple priorities simultaneously. Confident using Microsoft Office packages including Outlook, Word and Excel. Excellent attention to detail. Ability to work effectively with operational and technical teams. Desirable Experience within construction, housebuilding, groundworks or civil engineering. Knowledge of defects management processes. Experience using customer care management systems. Understanding of construction terminology and build processes. Personal Attributes Customer focused. Professional and approachable. Highly organised. Proactive and solution orientated. Calm under pressure. Resilient when dealing with challenging situations. Team player with a positive attitude. Committed to delivering excellent customer service. Career Development Opportunities This role offers progression opportunities into: Senior Customer Care Co-ordinator Customer Care Manager Head of Customer Care with continued development in customer service excellence, quality assurance and operational support within the Groundworks and Civil Engineering sector. About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.

Role: Cloud Infrastructure Architect Location: Buckinghamshire - Hybrid Employment Type: Full-time Seniority: Senior Architect Salary: £95,000 + Excellent Benefits Are you a Cloud Infrastructure Architect who thrives in large-scale transformation environments and enjoys shaping technology strategy while staying close to delivery? We're partnering with a great client as they embark on one of the most significant technology transformation programmes in their history. As part of a move away from Legacy Oracle platforms towards a modern SaaS-first ecosystem, we're looking for a Cloud Infrastructure Architect to help define the future cloud strategy and build a new internal architecture function from the ground up. This is a rare opportunity to join a business investing heavily in modern platforms including Salesforce, Snowflake, AI technologies, and Workday , while influencing long-term architecture decisions across the organisation. What You'll Do Lead and shape cloud architecture strategy across a rapidly evolving enterprise technology landscape Define cloud roadmaps and target-state architectures across AWS and Azure environments Partner closely with delivery teams to ensure architecture aligns with business outcomes and practical implementation Support the migration from Legacy Oracle-based platforms towards modern SaaS solutions Provide architectural guidance across major programmes including Salesforce, Snowflake and future Workday implementations Collaborate with Enterprise, Integration, Salesforce and Data Architects to establish best practices and standards Influence technical direction and investment decisions across the organisation Engage with senior stakeholders and business leaders to translate strategy into actionable architecture plans Contribute to cloud governance, security, scalability and resilience initiatives Help build and mature NHBC's internal architecture capability as reliance on external consultancies is reduced Required Experience Strong experience in Cloud Architecture roles within complex enterprise environments Hands-on knowledge of both AWS and Azure cloud platforms Experience designing architecture within SaaS-first organisations Strong Solution Architecture and infrastructure design capabilities Proven experience owning cloud strategy, architecture roadmaps and technology direction Excellent stakeholder management and communication skills Ability to influence technical decisions across multiple teams and programmes Comfortable operating in a newly formed and evolving architecture function A pragmatic, delivery-focused approach with the ability to balance strategic thinking and hands-on involvement Experience supporting large-scale transformation and modernisation initiatives Desirable Experience Exposure to Salesforce platform implementations and associated cloud ecosystems Experience within regulated industries, particularly Financial Services Knowledge of Snowflake and modern data platform architectures Experience supporting AI initiatives, innovation programmes or emerging technology adoption Track record of helping organisations transition away from complex Legacy estates Why Join? This is a unique opportunity to join us during a pivotal period of change. The organisation is replacing longstanding Legacy systems, investing in market-leading SaaS platforms, implementing Snowflake as its strategic data platform, exploring AI use cases through Snowflake Cortex, and preparing for a major Workday rollout. You'll work alongside experienced architecture professionals while helping establish a permanent internal architecture capability for the first time. Most importantly, you'll have the chance to influence the future technology landscape of the organisation rather than simply maintaining what's already there. If you're a technically credible Cloud Architect who enjoys transformation, collaboration and shaping strategy while remaining close to delivery, we'd love to hear from you. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.

PR Executive Annual Salary: £30,000 Location: Burgess Hill Job Type: Full-time, Permanent We are seeking a bold, creative PR executive with a passion for storytelling and a keen sense for news. This role is perfect for someone who can lead smart media strategies, craft compelling stories, and build strong relationships to elevate our clients' presence. Day-to-day duties of the role: Media Strategy & Coverage: Devise strategic media plans with creative hooks and strong digital alignment. Generate unique story angles that drive trade, regional, and national press coverage. Proactively pitch stories and build relationships with journalists, editors, and broadcasters. Identify and act on reactive media opportunities across sectors. Campaign Delivery: Own day-to-day campaign execution from media list building to coverage tracking. Write press releases, case studies, and by-lined content tailored to different media and audiences. Distribute press releases and PR materials using our network and media database tools. Collaborate with the team to ensure content aligns with SEO and social media strategies. Monitor, evaluate, and report on campaign performance, providing insights and recommendations. Client Management & Growth: Act as a trusted lead for client accounts, delivering high-quality service and strategic input. Contribute to new business proposals and attend pitch meetings. Build partnerships with industry associations, influencers, and brand allies to extend reach. Required Skills & Qualifications: 3+ years' experience in a fast-paced PR agency or in-house communications role. Excellent writing skills for press releases, feature articles, and digital content. Strong media relations experience and proven track record of securing top-tier coverage. Confident communicator who can manage client expectations and present campaign results. Solid understanding of social media platforms, especially LinkedIn and Meta. Comfortable collaborating with digital, content, and SEO teams. Benefits: 25 days of holiday plus your birthday off and bank holidays. Early finish at 2.30pm on Fridays, flexible hours with some remote/hybrid working offered. New business commission opportunities. Access to internal training for professional growth. A friendly, supportive, and collaborative team environment. Ample free on-site parking and easy access to main routes. To Apply: If you are interested in this position, then apply as soon as possible to be considered.

Family Time Worker Location: Bolton Job Type: Full-time We are seeking a dedicated Family Time Worker to join our team in Children's Services - Staying Safe. This role involves delivering high-quality interventions and ensuring positive outcomes for Looked After Children (LAC) and their families. The ideal candidate will work with vulnerable families who may have complex needs, across various settings, under the guidance of the Family Time Team Leaders. Day-to-Day of the Role: Contribute to risk assessments and protect children and young people from danger, harm, and abuse. Plan and record interventions effectively to support and contribute to the overall assessment held by referring social care teams. Deliver quality interventions within the Framework for Action parenting capacity guidance. Offer support and evidence-based intervention around child development using EYFS (Early Years Framework Strategy) guidance and behaviour management strategies. Work in partnership with families on protection plans in their own home, where appropriate. Communicate and work with a range of professionals and agencies ensuring a seamless service for children and families, managing, and providing information to support effective decision-making. Escort children and families as appropriate and manage a caseload effectively, delivering and reporting on agreed work tasks. Support, mentor, and supervise students and volunteers across a range of service delivery. Required Skills & Qualifications: Relevant level 3 qualification e.g., NNEB, NVQ3, BTEC, Early Years, Childcare, Health and Social Care, Youth and Community Studies. Experience of working with children and families support services provided by organisations and agencies across the Borough. Demonstrated ability to contribute to the protection of children by identifying and acting upon risks of danger, harm, and abuse. Excellent time management and organisational skills to effectively manage a caseload. Ability to develop and implement activities for all children including those with additional needs, disabilities, or behavioural problems. Strong communication skills and the ability to develop and sustain effective working relationships. Benefits: Opportunities for professional development. Supportive team environment. Work that makes a difference in the community. How to Apply: To apply for the Family Time Worker position, please submit your CV detailing your relevant experience and why you are interested in this role. Ensure your application highlights your ability to meet the essential criteria listed in the person specification.

Are you looking for a new challenge to further your customer service career? We are recruiting on behalf of a well-established and successful business for an experienced Senior Import / Export Administrator to join their team in Witham. This is a pivotal leadership role, responsible for leading and developing an experienced logistics and customer service team while ensuring the highest standards of service are delivered to both UK and international customers. Working collaboratively with Sales, Operations, Planning, Finance and Logistics, you will play a key role in driving operational excellence, enhancing customer satisfaction and supporting the continued growth of the business. This position would suit a customer service professional with import / export experience and a true desire to grow within a leadership role. You will have a passion for continuous improvement, and the ability to build strong relationships across multiple functions. Please note: Due to the location of the site, applicants must hold a full UK driving licence and have access to their own vehicle , as public transport links are limited. The Role - Senior Import / Export Administrator Reporting to the Customer Service Manager, you will lead an experienced team of customer service professionals while managing a portfolio of UK and international customer accounts. You'll work closely with Sales, Operations, Planning, Finance, Logistics and external partners to ensure orders are delivered efficiently and customers receive an outstanding service. This is a hands-on leadership role where you'll also identify opportunities to improve processes, increase efficiency and support the continued growth of the business. Key Responsibilities - Senior Import / Export Administrator Lead, coach and develop the Customer Service team to deliver exceptional customer service. Provide day-to-day guidance, support and performance management. Manage a portfolio of UK and international customer orders from receipt through to delivery. Build strong working relationships with customers, internal departments and external logistics partners. Drive continuous improvement initiatives to enhance customer satisfaction and operational efficiency. Review and improve team processes and workflows. Ensure compliance with export, customs and international trade requirements. Support business continuity by providing cover across customer support functions where required. Person Specification - Senior Import / Export Administrator Previous experience leading and developing a customer service team. Strong B2B customer service experience. A proven track record of driving continuous improvement. Experience working cross-functionally with Sales, Operations, Logistics and Supply Chain teams. Excellent planning, organisational and problem-solving skills. The ability to remain calm under pressure and manage multiple priorities. Strong communication and relationship-building skills. A full UK driving licence and access to your own vehicle. Desirable Experience managing international customers. Knowledge of export processes, customs regulations and international shipping documentation. Benefits Independent established business. Performance bonus scheme. Generous pension contribution. Life insurance. 24 days annual leave plus bank holidays. Genuine opportunities for career development and progression. If you are an experienced customer service professional looking to take the next step in your career within a supportive and forward-thinking organisation, we would be delighted to hear from you.

SC Cleared Content Designer (Contract) Rate: £350-£380 per day IR35 Status: Outside IR35 Contract Length: Initial 6-month contract Location: Hybrid/Primarily Remote Security Clearance: Active SC Clearance required The Opportunity We are seeking an experienced SC Cleared Content Designer to join a major public sector digital transformation programme delivering user-centred, accessible services. Working within a multidisciplinary team, you will lead content design activities across complex digital services, ensuring content is clear, accessible and aligned with user needs. You will collaborate closely with designers, researchers, business analysts and stakeholders to create high-quality service content that meets Government standards and best practice. This role is ideal for a contractor with strong GDS experience who enjoys working on complex services with real-world impact. Key Responsibilities Design and deliver user-centred content across digital services and journeys Create effective service content, transactional content and microcopy Apply GDS content standards, patterns and best practices Ensure content meets accessibility and inclusive design requirements Use user research insights and evidence to inform content decisions Work closely with User Researchers, Service Designers, Interaction Designers and Business Analysts Facilitate discussions and confidently present content recommendations to stakeholders Contribute to continuous improvement of content and service experiences Essential Skills & Experience Proven experience as a Content Designer within UK Government or public sector digital services Strong knowledge of GDS standards, guidance and content design practices Experience creating service content and microcopy for complex digital services Strong understanding of accessibility standards and inclusive content design Experience working within multidisciplinary UCD teams Ability to interpret and apply user research findings Excellent stakeholder engagement and communication skills Active SC Clearance Technical Environment Experience with the following tools is advantageous: GOV.UK Design System GOV.UK Prototyping Kit Jira Miro Figma Confluence Desirable Experience Experience using the GOV.UK Prototyping Kit Previous work within Government or wider public sector environments Experience delivering content for finance, accountancy or other complex transactional services Experience working within highly regulated environments This is an excellent opportunity for an SC Cleared Content Designer with strong Government experience to join a collaborative digital team and play a key role in the delivery of complex public-facing services. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.

If you're an experienced B2B marketer from agency, with a passion for client success and growth, we'd love to hear from you. This is an incredible opportunity to make an impact and thrive in a high-performance environment. Our client is a rapidly growing B2B marketing agency with a passion for transforming technology brands into market leaders. Partnering with some of the world's most innovative tech companies, they deliver strategic demand generation strategies and results-driven campaigns. Their mission is to empower clients to achieve measurable success, scale, and market distinction. As they continue to expand, they are looking for an accomplished Account Director to lead key client accounts with expertise, strategic insight, and a passion for exceptional outcomes. About the role: As Account Director, you'll take full ownership of high-profile accounts, managing relationships with senior stakeholders, overseeing the account P&L, and ensuring successful campaign delivery and service. Your role will be crucial in maintaining strong client relationships, driving account growth, and ensuring client satisfaction with all they do. You'll be seen as a strategic partner, advising clients on the best B2B go-to-market and demand generation approaches to meet their goals and keep them at the forefront of the technology sector. Key Responsibilities: Client Management & Leadership: Serve as the primary point of contact for senior client stakeholders, delivering insights, strategic direction, and leadership across the full account lifecycle. Account Oversight: Take end-to-end responsibility for account planning, execution, performance, and growth, ensuring profitability and high client retention. P&L Accountability: Maintain and optimise account budgets, forecasting, and financial tracking to deliver on business objectives and ensure the profitability of each account. Strategic Guidance: Provide clients with strategic insight and best practices in B2B demand generation, keeping them updated on industry trends, competitive positioning, and campaign innovation. Campaign Execution: Work closely with internal and external teams to ensure the successful development, implementation, and measurement of campaigns that exceed client expectations. Presentation & Communication: Deliver clear, impactful presentations to clients and internal stakeholders, showcasing results, insights, and recommendations. Data & Analytics: Leverage analytics to provide actionable insights, measure campaign performance, and guide strategic decisions. Team Collaboration: Work closely with internal teams and collaborate with Creative, Strategy, and Analytics teams to ensure alignment and success. Ideal Candidate Profile: Experience: 4-5+ years of B2B demand generation experience, within an agency setting, managing large accounts in the technology sector. Client-Facing Expertise: Proven success in managing relationships with senior stakeholders and leading clients through complex, strategic marketing initiatives. Strategic Mindset: Deep understanding of B2B demand generation, and ability to advise clients on strategies that align with their business goals and growth objectives. Analytical Acumen: Strong command of marketing analytics, with the ability to interpret data and translate it into actionable strategies. Communication Skills: Excellent written and verbal communication skills, with a strong ability to present complex ideas effectively to both clients and internal teams. Collaborative Team Player: A proactive, positive, and solution-oriented attitude, with a desire to work in a dynamic, team-focused environment. Results-Oriented: Highly motivated by achieving client satisfaction, campaign success, and account growth, with an eye for opportunities to enhance value and strengthen relationships. What We Offer: Opportunity to Lead: Be a trusted strategic partner to some of the world's top technology brands, helping shape the future of B2B marketing. Career Growth: Join a fast-growing agency with ample opportunity for professional development and career advancement. Culture: Work alongside a talented, passionate team that values innovation, teamwork, and client success. Competitive Benefits: Receive a comprehensive benefits package, including competitive salary, bonuses, and opportunities for learning and development.

Residential Facilities Manager Location: London (Portfolio-Based) Salary: Competitive + Benefits Contract: Full-Time Permanent About the Role An exciting opportunity has arisen for an experienced Residential Facilities Manager to join one of the UK's leading property managing agents. Responsible for a diverse portfolio of high-end residential developments across London, you'll play a pivotal role in ensuring each property is managed to the highest standards. Working closely with clients, residents, contractors and on-site teams, you'll oversee all aspects of facilities management, compliance and service delivery while building strong, long-lasting relationships. This is an excellent opportunity for a proactive Facilities Manager looking to join a market-leading organisation with genuine opportunities for career progression. Key Responsibilities Manage a portfolio of residential developments across London. Ensure all buildings are safe, compliant and maintained to the highest standards. Oversee planned preventative maintenance (PPM) programmes and reactive maintenance. Manage site budgets, monitor expenditure and approve invoices. Conduct regular site inspections and produce detailed management reports. Ensure statutory compliance, including fire safety, health & safety, water hygiene, lifts and other building systems. Manage contractor performance through regular reviews and service level agreements. Build and maintain excellent relationships with clients, leaseholders, residents and Resident Management Companies. Attend client, AGM and resident meetings where required. Support the mobilisation of new developments and ongoing improvement projects. Investigate and resolve building-related issues efficiently and professionally. Ensure accurate records are maintained across all compliance and property management systems. About You We're looking for someone with a passion for delivering exceptional service and a strong understanding of residential property management. You'll ideally have: Previous experience managing residential or mixed-use properties. A solid understanding of facilities management and statutory compliance. Experience managing contractors, service partners and maintenance programmes. Excellent communication and stakeholder management skills. Strong organisational skills with the ability to manage multiple sites and priorities. A proactive, solutions-focused approach with excellent attention to detail. Confidence working independently while collaborating with wider operational teams. IOSH qualification or equivalent (desirable). Membership of IWFM or a recognised property or facilities professional body (desirable). What's on Offer Competitive salary and benefits package. The opportunity to work for a recognised leader within the residential property sector. Exposure to a prestigious portfolio of developments across London. Ongoing training, professional development and career progression. A supportive and collaborative working environment. The chance to make a genuine impact across a high-quality residential portfolio. If you're an experienced Residential Facilities Manager looking to take the next step in your career with a leading managing agent, we'd love to hear from you.

About Forres Golf Club Forres Golf Club is one of the north of Scotland's most celebrated parkland courses, established in 1889 and designed by legendary architects James Braid and Willie Park. Set in the heart of Moray, just 30 minutes from Inverness Airport, the Club offers 18 holes of outstanding year-round golf amid mature woodland and stunning scenery. Forres attracts members, visitors and societies from across Scotland and beyond, complemented by The Muiry the Club's welcoming bar and restaurant with panoramic views over the course. With a proud heritage and an ambitious vision for its future, Forres Golf Club is entering an exciting period of development and is looking for an exceptional Hospitality Manager to help drive the Club forward. Purpose of the Role The Hospitality Manager is responsible for the leadership and day-to-day management of the clubhouse hospitality operation, including the bar, kitchen and events. The role ensures consistently high standards of customer service, food and beverage delivery, staff performance, compliance and financial control. Working closely with the General Manager and Clubhouse and Events Committee, the Hospitality Manager will develop the clubhouse as a welcoming social hub for members while growing its reputation as a profitable venue for visitors, functions and community events. The postholder will lead the promotion of the club's hospitality offering through marketing and digital communications. Job Description and Key Responsibilities Operational Management • Manage the day-to-day operation of the clubhouse, bar, restaurant, kitchen and event spaces • Ensure consistently high standards of customer service, presentation and cleanliness throughout the clubhouse • Oversee opening and closing procedures and ensure facilities are maintained to a professional standard • Coordinate hospitality operations with golf operations and other club departments to ensure smooth daily service • Lead by example during service and provide operational cover during busy periods, key events or staff shortages Staff Leadership and Management • Recruit, induct, train and develop hospitality staff • Prepare staff rotas to meet operational demand and budget requirements • Manage performance, attendance and conduct in line with club policies • Conduct regular performance reviews and identify training and development needs • Foster a positive, customer-focused team culture and ensure statutory and mandatory training remains up to date Food and Beverage Management • Oversee the delivery of high-quality food and beverage services • Work with kitchen staff and suppliers to develop seasonal menus and promotional offers • Manage stock ordering, stock control, supplier relationships and monthly stock takes • Monitor gross profit, labour costs, margins and wastage to maximise profitability • Ensure compliance with food safety, licensing and service standards Events and Member Experience • In collaboration with the Clubhouse and Events Committee, plan, coordinate and deliver club events, corporate functions and private events • Act as the main contact for event enquiries from initial booking through to delivery • Coordinate staffing, logistics and service delivery for all events • Develop new hospitality initiatives and social events that enhance member engagement while increasing commercial income • Build positive relationships with members and guests, responding promptly and professionally to feedback and complaints Finance and Administration • Manage departmental budgets with support from the General Manager and Business Manager • Monitor revenue, expenditure and profitability, identifying opportunities to improve commercial performance • Complete rotas, stock records and other operational administration • Prepare reports and attend Clubhouse and Events Committee meetings, implementing agreed actions Marketing and Business Development • Promote the clubhouse, events and hospitality services to members and visitors • Manage the club's hospitality social media channels and digital presence • Produce promotional materials including menus, posters and event marketing • Develop relationships with local businesses, community organisations and event partners to increase year-round revenue Compliance • Ensure compliance with food safety, licensing, health and safety, fire safety and employment legislation • Maintain accurate records, risk assessments and operational documentation • Act as the responsible manager on duty where required • Promote a safe working environment through effective training and risk management Person Specification Qualifications Essential • National 4/5 (or equivalent) in English and Mathematics • Personal Licence Holder or willingness to obtain • Level 3 Food Hygiene Certificate or willingness to achieve within an agreed timescale Desirable • Qualification in Hospitality Management or a related field Experience • Experience of managing hospitality, leisure, golf club, hotel or membership-based operations • Proven experience leading and developing customer-facing teams • Experience of managing budgets, staff costs and stock control • Experience of planning and delivering events and functions • Track record of delivering consistently high standards of customer service Knowledge and Skills • Strong understanding of bar, restaurant and event operations • Sound knowledge of food safety, licensing and health and safety legislation • Excellent leadership and people management skills • Strong communication and relationship-building abilities • Financial awareness with the ability to monitor costs and improve profitability • Strong organisational, planning and problem-solving skills • Competent IT skills, including hospitality systems and social media • Commercial awareness with the ability to identify opportunities for business growth Personal Attributes • Professional, approachable and member-focused • Positive, enthusiastic and self-motivated • High standards of integrity and professionalism • Flexible and adaptable to the needs of the business • Able to work independently and collaboratively as part of the management team • Committed to delivering an exceptional experience for members, visitors and guests • Strong attention to detail and commitment to maintaining high standards Performance Performance will be reviewed annually against agreed KPIs, which are likely to include: • Financial performance against budget • Food and beverage revenue and profitability • Event and function income • Member and visitor satisfaction • Staff engagement and retention • Marketing and digital engagement • Delivery of annual objectives agreed with General Manager Role Details REPORTING TO General Manager DIRECT REPORTS Bar, kitchen and front of house staff LOCATION Forres Golf Club HOURS 40 hours per week, worked flexibly to meet operational requirements, including evenings, weekends and bank holidays. SALARY Competitive salary (depending on experience), plus a performance-related element linked agreed KPIs. CLOSING DATE Midnight, Sunday 23 August 2026 INTERVIEWS Week commencing Monday 1 September 2026 How to Apply Please submit a tailored CV together with a covering letter (maximum two A4 pages) explaining your relevant experience, skills and motivation for applying.

Principal Educational Psychologist Permanent South Essex Hybrid Working Soulbury Scale B Points 12-15 (£72,999 - £77,184) Plus access to up to 3 additional SPA points (£78,591 - £81,425) An exciting opportunity has arisen for an experienced and strategic Principal Educational Psychologist to lead and shape a high-performing Educational Psychology Service within a forward-thinking local authority in South Essex. About the role Lead the strategic direction and operational delivery of the Educational Psychology Service. Drive high-quality, evidence-based psychological practice across schools, settings, and wider services. Ensure effective delivery of statutory SEND responsibilities and psychological advice. Provide expert leadership on inclusion, mental health, wellbeing, and safeguarding. Develop and support a skilled Educational Psychology workforce through supervision, induction, coaching, and professional development. Work collaboratively with senior leaders and multi-agency partners to influence system-wide improvement and integrated working. About you A recognised postgraduate qualification in Educational Psychology. Registration with the Health and Care Professions Council (HCPC) as a Practitioner Psychologist. Significant local authority Educational Psychology experience. Extensive knowledge of SEND legislation, statutory processes, safeguarding responsibilities, and the strategic frameworks that underpin effective service delivery. Experience of leading Educational Psychology services or senior teams, including performance management, quality assurance, and service development. A strong track record of partnership working across education, health, and social care and the ability to influence strategic decision-making at a senior level. Why Choose Ackerman Pierce? Ackerman Pierce calls upon over 15 years' worth of experience in recruiting directly into the Social Work Sector. We can offer a unique experience within recruitment where you have your own personal consultant, a DBS and Compliance service with a quick and easy registration process. We pride ourselves on a guaranteed weekly payment process.To discuss this vacancy further or any other opportunities, please contact Elise Revett or email in your updated CV to us at Ackerman Pierce.

Director of Finance Full-Time or Part-Time (4 days a week) Buckinghamshire Competitive Salary + Hybrid Working Ready to lead more than just the numbers? We're recruiting on behalf of a prestigious independent school seeking an outstanding Director of Finance to join its Senior Leadership Team on either a full time or part time 4 days a week basis. You'll work closely with the Headteacher and Governors, driving financial performance and shaping long-term strategy. This is an exciting opportunity for a finance professional who wants strategic influence but also flexible / part-time working. The Opportunity You'll lead all aspects of finance while overseeing commercial operations, governance, risk and business planning. Key responsibilities include: Leading financial strategy and long-term planning Managing budgets, forecasting and cashflow Presenting financial insight to the Board Delivering statutory accounts and audit Supporting major capital and development projects Leading and developing a high-performing finance team About You You'll be a qualified accountant (ACA, ACCA or CIMA) with proven finance leadership experience. You'll bring: Strategic commercial thinking Strong financial planning and analytical skills Inspirational leadership Excellent stakeholder management The ability to balance big-picture thinking with operational delivery Experience within education / not-for-profit is desirable but not essential. The school offer an excellent salary and benefits package that includes hybrid / flexible working. HB Partners Limited is committed to safeguarding children. This post is subject to enhanced DBS check and pre-employment safeguarding checks. HB Partners Limited is acting as a recruitment business in relation to this role. By applying to this role, you agree to the terms outlined in our Privacy Policy and that we may contact you to provide you with services related to your job search. Our Privacy Policy can be viewed on our website.

The role We are seeking to appoint an experienced Principal Licensing Officer to support the effective delivery of the council's premises licensing and taxi/private hire licensing functions. This role is focused on providing day-to-day technical expertise, while also taking the lead on more complex cases and contributing to the development and consistent application of licensing policy and practice. What you will be doing The successful candidate will act as a key source of expertise in the application of the Licensing Act 2003, ensuring that decisions and actions consistently promote the four licensing objectives: the prevention of crime and disorder, public safety, the prevention of public nuisance, and the protection of children from harm. You will work alongside existing officers and provide clear, practical advice to colleagues and elected Members on applications, representations, reviews and appeals. A core element of the role will be supporting consistent decision-making in line with the Section 182 Guidance, ensuring that the Council properly has regard to national guidance while applying it appropriately in a local context. Premises Licencing In relation to premises licensing, you will manage and advise on a wide range of applications and compliance matters, including those that are complex or high profile. This will include advising on appropriate licence conditions, supporting the preparation of committee reports, and guiding proportionate enforcement action where required. You will play a key role in helping to interpret licensing policy in practice and will contribute to its ongoing review, ensuring it remains effective, relevant and aligned with legislation and guidance. Taxi and Private Hire Licencing Within taxi and private hire licensing, you will provide experienced oversight of driver, vehicle and operator licensing, working within the framework of the Town Police Clauses Act 1847 and the Local Government (Miscellaneous Provisions) Act 1976. You will support the handling of complex cases, including safeguarding and enforcement matters, and provide advice to colleagues to ensure decisions are robust, consistent and promote public safety in line with current standards and guidance. Stakeholder Relationships A key aspect of the role will be working closely with multi-agency partners, internal Council departments, and trade representatives, supporting a coordinated and informed approach to licensing and enforcement. This will include liaising with responsible authorities such as the police and safeguarding partners, as well as engaging with the licensed trade and taxi industry to promote compliance and good practice. Team Management The postholder will also be responsible for chairing officer panels to determine whether individuals are safe and suitable persons to hold a dual driver badge, ensuring that decisions are fair, evidence-based and in line with Council policy and statutory guidance. You will support and guide colleagues in similar casework, helping to maintain consistency and confidence across the Licensing Service. Overall, this role sits within an established team, combining hands-on casework, technical leadership and policy input. It is suited to an experienced licensing professional who can provide sound advice, support colleagues, and lead on complex matters while contributing to the continued effective delivery of the Council's licensing responsibilities.

The Role Claranet's Strategic Customer Success Managers (SCSM) are responsible for the larger strategic customer relationships of Claranet's customer base. Strategic Customer Success Managers own the customer experience ensuring the efficient and effective provision of these services to meet their assigned customer's needs. SCSM's lead and build strong partnerships with their customers and are able to proactively drive forward customer improvement across all aspects of the customer relationship, engagements, and contract obligations. They will be acutely aware of the P & L for the customers being managed by them and are able to own and lead discussions within the Claranet Business Units that delivers against the business unit commitments. SCSM's will always ensure that Claranet stays at the leading edge of the customer experience. All activity should be in the interest of customer growth, knowledge and ensures that the Customer solution continues to evolve and reflect the customers future their business needs within their respective marketplace. Key Responsibilities Own the relationship with one or more of Claranet's larger strategic customers contracted services across Claranet's portfolio of Hosting, Network, Communications and Security services Accountable for successful delivery of all clients contracted services Be able to manage multi-level customer engagement that maximises the relationship and knowledge of the customer Organise and chair weekly/monthly/quarterly service review meetings (face to face, voice to voice and via portal as required) Support the Director of Customer Success to drive Customer Success Strategy, undertaking elements of the delivery of key projects when requested Working with the Director of Customer Success to ensure the right stakeholder engagement which supports the strategic direction of Customer Success, their strategic outcomes and wider strategic direction of Claranet Lead the production of weekly/monthly/quarterly governance reports to demonstrate adherence to Service Level Agreements, provide recommendations for service and commercial improvements ensuring appropriate capacity on current solution and identify and opportunities for growth Drive and own the recommendations for change in line with service reviews, monitor the challenge internally and externally with the customers to ensure that commitments are appropriate and managed to resolution Establish and maintain successful long-term partnerships with multiple customers, noting that these are subject to change based on customers solution delivery "peaks and troughs" Manage to financial targets through customer P & L and is able to lead and direct to the benefit of the contract commitments Drives measurable continuous service improvement and manage service improvement plans where appropriate Produce and manage appropriate documentation for bespoke support requirements in the form of bid material and Service Statement of Work Experience of enterprise technology stack including Cloud, Data, Workplace, AI, Digital Applications, and Cyber Skills and Attributes Flexible and creative to take considered risks Learn and adapt quickly to changing situations Self-motivated and able to work under pressure Ability to travel to different sites and locations on a weekly basis Manages conflict and challenges in an open and constructive manner Ability to work flexible hours when required. Benefits At Claranet, we go the extra mile with our people-because we believe in building a workplace where everyone feels valued and supported. Our flexible benefits package includes: Pension Scheme: Employer-matched contributions to help you plan for the future. Comprehensive Healthcare Coverage: Access to private medical care for your peace of mind and wellbeing. Discounted Gym Memberships: Prioritise your fitness with exclusive rates at leading gyms. Personalised Wellbeing Support: App-based resources and services available 24/7 Enhanced Annual Leave: 25 days of holiday, increasing to 27 days with service, plus bank holidays and a day off for your birthday. Continuous Learning & Development: Ongoing opportunities to grow your skills and advance your career. What makes us unique is Team Claranet , our internal community that supports causes close to our employees' hearts. We offer paid charity leave, support local charities across our offices, and host annual fundraising events, all backed by a dedicated committee. We're proud founding members of TC4RE (Technology Community for Racial Equality) working collectively to build a more diverse and inclusive tech industry. About Claranet Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries. Equal Opportunities Statement Diversity, equity and inclusion are at the heart of what we value as an organisation. Claranet is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support any reasonable adjustments that are needed within the recruitment process. Ready to take the next step in your career with Claranet? Click 'apply' - we can't wait to meet you! To view full job description please visit our careers page

Account Manager (Events & Brand Activations) 6 Month Fixed Term Contract Aston Clinton Area (Office Based) £32,000 + Benefits Are you an organised, energetic Account Manager who thrives in a fast-paced events environment? We're partnering with an exciting and rapidly growing events and experiential business to recruit an Account Manager on a 6-month fixed-term contract . This is a fantastic opportunity to join a vibrant, sociable team that delivers high-profile brand campaigns, live events and promotional activations across the UK. This business is known for its fun, energetic culture, strong team spirit and genuine passion for delivering exceptional client experiences. No two days are the same, making this an ideal role for someone who enjoys variety, problem-solving and building strong client relationships. The RoleAs Account Manager, you'll act as the key point of contact for a portfolio of clients, ensuring projects and events are delivered seamlessly from initial briefing through to completion. You'll work closely with operations, warehouse teams, suppliers, drivers and event staff to coordinate logistics, manage expectations and ensure every activation runs smoothly. Key Responsibilities Managing day-to-day communication with clients via phone and email Building strong client relationships and providing exceptional service throughout the project lifecycle Coordinating the planning and delivery of events, activations and promotional campaigns Managing client requirements, budgets and timelines Working closely with operational teams to ensure orders, equipment and logistics are delivered on time Scheduling and coordinating drivers, crew, suppliers and external partners Supporting live events and providing solutions to any challenges that arise Conducting post-event reviews and sharing feedback across teams Producing reports, KPI data and client updates Identifying opportunities to grow accounts and add value to client relationships Maintaining accurate records and supporting internal administrative processes Ensuring all projects meet health & safety requirements and company procedure About YouWe're looking for someone who is proactive, highly organised and confident managing multiple priorities at once. You'll ideally have: Previous Account Management experience within events, experiential marketing, brand activations, exhibitions or promotions Strong client relationship management skills Excellent communication and organisational abilities Experience managing projects from brief through to delivery Confidence working in a fast-paced environment with changing priorities Good commercial awareness and budget management experience Strong MS Office skills, particularly Excel A hands-on attitude and willingness to go the extra mile when required Desirable Experience within FMCG, promotional marketing or experiential events Experience coordinating event staff, crew or suppliers Knowledge of event logistics and equipment What's On Offer? Salary of £32,000 6 Month Fixed Term Contract Join a genuinely fun, supportive and energetic team Fast-paced, exciting environment where no two days are the same Opportunity to work on engaging brand campaigns and live events Immediate start available If you're a relationship-focused Account Manager looking for your next challenge in a lively events environment, we'd love to hear from you.

Butler Rose is exclusively recruiting a Director of Finance for a well-established and values-driven University in Plymouth. This is an exciting opportunity for an experienced and commercially minded finance leader. In this role, you will lead the finance function and play a key role in delivering organisational strategy through robust financial management, insightful reporting and strong financial governance. This is a highly visible leadership position, offering the chance to influence decision-making at the highest level while driving continuous improvement across finance operations. As Director of Finance, you will be responsible for leading financial accounting, management accounting and procurement activities, ensuring the University has accurate, timely and meaningful financial information to support strategic and operational decision-making. You will oversee budgeting, forecasting, statutory reporting, treasury and cash-flow management, tax compliance and external audit processes, whilst continually enhancing systems, controls and ways of working. Key responsibilities include: Leading and developing the finance team Producing high-quality monthly management accounts, forecasts and financial reports. Managing annual budgeting and financial planning processes. Overseeing statutory accounts preparation and ensuring compliance with accounting standards and regulatory requirements. Acting as the primary contact for external auditors and key financial stakeholders. Managing cash-flow forecasting, balance sheet reviews and financial reconciliations. Providing financial insight and challenge to support business planning, investment decisions and strategic initiatives. Supporting the development of business cases, financial modelling and cost analysis. Ensuring robust financial controls, governance and risk management processes are maintained. Leading continuous improvement initiatives to enhance efficiency, reporting capability and service delivery across the finance function. Acting as deputy to the Chief Finance Officer when required. About You We are seeking a qualified finance professional who combines strong technical expertise with proven leadership capability and the ability to influence stakeholders across a complex organisation. Experience of working within the public sector, particularly Higher Education is desirable. You will demonstrate: Full CCAB accounting qualification (ACA, ACCA, CIMA, CIPFA or equivalent). Significant experience in a senior finance leadership role. Strong background in financial accounting, management reporting, budgeting and forecasting. Experience leading and developing high-performing finance teams. Excellent understanding of financial governance, controls and statutory reporting requirements. Strong analytical and problem-solving skills, with the ability to interpret complex financial information. The confidence and credibility to influence senior leaders and stakeholders. Experience driving process improvement and organisational change. Strong communication and presentation skills. A proactive, collaborative and solutions-focused approach. What's on Offer? This is an opportunity to join an organisation with ambitious plans for the future, where finance is recognised as a strategic partner to the wider business. You will have the opportunity to: Contribute to strategic decision-making at executive level. Lead and shape a high-performing finance function. Drive meaningful change and continuous improvement. Work within a collaborative, values-led environment. Play a key role in supporting long-term organisational success. On offer is a very strong benefits package including generous pension, annual leave entitlement and flexible / hybrid working. For a confidential discussion and further information, please contact Gareth Dagger at Butler Rose Accountancy & Finance Recruitment ASAP. Butler Rose is committed to equality in the workplace and is an equal opportunity employer.Butler Rose Ltd is acting as an Employment Business in relation to this vacancy.

As our new Regional Defence Sector Lead, you will play a pivotal role in building and growing Willmott Dixon's defence portfolio across our South/Midlands region, developing high-value relationships within the defence market, shaping a compelling pipeline of opportunities, and helping convert them into secured work. Reporting to one of our National Sector Lead ( Defence) who sits within our strategic accounts and services division, this is a newly created position that reflects our strategic commitment to defence as a priority growth sector. This is a relationship-led, field-based role. You will spend much of your time with clients, consultants, and MOD stakeholders across the region, acting as a credible and trusted face of Willmott Dixon in the defence sector. You will work closely with our central defence team, Pre-Construction, and Business Development colleagues to ensure opportunities are shaped, positioned, and progressed effectively. This is a genuinely exciting opportunity to join at the ground floor of a strategic growth push, with the autonomy to shape your own approach and real influence over the direction of our regional healthcare business. NB. This role is regionally based covering the South of England, Central England and surrounding areas region. Due to the nature of the role, regular travel across the region, and occasional national travel will be required. Candidates are expected to be office-based at least once per week, with most of the time spent with clients and stakeholders. Key Responsibilities: Build and maintain senior-level relationships with MOD, DIO and key defence consultants to generate and sustain a strong pipeline of regional opportunities. Lead early-stage business development activity, identifying, shaping, and pre-positioning on healthcare opportunities including feasibilities, negotiated routes, and competitive bids. Support delivery of the Willmott Dixon national defence strategy at a regional level, providing market intelligence and insight to inform pipeline planning and investment decisions. Provide technical defence input to proposal and pre-construction teams, improving bid quality, consistency, and overall win rates, including input on defence planning, operational continuity, and compliance. Represent Willmott Dixon externally at industry events, conferences, defence working groups, and networking forums to enhance the company's visibility, reputation, and influence in the defence sector. Collaborate with senior executives, Business Development, Marketing, and Operations colleagues to ensure defence opportunities align with regional priorities and company capabilities. Monitor and share good practice and market intelligence across LCOs to support a consistent, high-quality, work-winning approach. Track and report on pipeline metrics, growth forecasts, and business development KPIs to assess progress and refine strategy. Essential Skills & Experience: Strong, demonstrable experience working within or alongside the MOD or wider defence sector, with a deep understanding of MOD governance, policy drivers, funding routes, business case approval processes, and key sector challenges. Proven track record of building and sustaining senior relationships with defence sector clients, DIO, and/or defence consultants, with an established and credible network. Good understanding of MOD procurement routes and frameworks, with the ability to work closely with regional framework leads. Strong market awareness, ability to anticipate demand, shape opportunities, and align solutions to client needs. Excellent communication, presentation, and influencing skills, with the ability to operate credibly at board and senior executive level. Customer-focused mindset with high emotional intelligence, strong interpersonal skills, and the ability to build rapport quickly across a wide variety of stakeholders. Collaborative, 'one team' approach, comfortable working across central and regional functions. Full UK driving licence and willingness to travel regularly across the region. Desirable Skills & Experience: MOD or direct defence operational or management experience. Knowledge of defence technical requirements and security clearance procedures, and operational continuity in live MOD environments. Experience within the construction or built environment sector (business development, pre-construction, or client-side) will be highly valued but not essential; the right candidate's defence expertise and transferable skills are the priority. Experience of bid and capture planning in a complex public sector procurement environment. Degree-level education or equivalent professional experience in a defence or related field. About Us With over 170 years of rich history, Willmott Dixon's purpose is beyond profit; delivering brilliant buildings, transforming lives, strengthening communities and enhancing the environment so our world is fit for future generations. Ensuring that we add lasting value to the neighbourhoods we work in; our values, people, innovation, partnerships and focus on sustainability has allowed us to build a successful and solid privately owned business where our people can thrive. Willmott Dixon was recognised by The Sunday Times as one of the Top 10 "Big" Companies to Work For in 2025, named among the Times Top 50 Employers for Gender Equality in 2024, and ranked in the Top Five of Europe's 1,000 best workplaces by the Financial Times in 2025. Willmott Dixon is also the first major contractor and developer to win a King's Award for Enterprise in the category of sustainable development.

MB326: Weapons Trainer Location: Lyneham Salary: £36,227 - £38,787 Working Hours: 07:30am - 16:30pm Mon to Fri (early finish on a Wednesday) Additional Company Benefits: PPE Supplied, Exceptional Career Development Opportunities, Heavily Discounted Gym Membership, Enhanced Pension Contributions Overview: First Military Recruitment is proudly working in partnership with a fantastic International Defence business who are looking to recruit multiple Weapons Trainers on a permanent basis due to growth based at their Lyneham depot. Duties and Responsibilities: Your role will entail the training of highly motivated students in all aspects of the trade, stripping and assembling, fault finding & repairs on most of the current in-service weapon systems. Within this role, you will be working as part of a highly motivated team, in a job that offers the highest level of job satisfaction along with an excellent work life balance. To prepare relevant training material, if necessary involving Media and Graphics Department input to provide relevant Weapons Training and maintain personal Course Training Plans (CPD) portfolio in respect of new technologies and equipment ensuring that lesson plans are training sessions are developed in accordance of the approved Course Training Plans (CTP). Ensuring student development through monitoring, feedback appraisal, discipline and training interventions, ensuring all supporting documentation is maintained and that any special student developmental needs or training delays are flagged to the Lead Trainer (LT). Delivery of remedial training and revision as necessary. Assessment of trainees to include: Creation of written examination and progress test papers, Creation of practical assessment/examination scenario and continuous assessments. Invigilation of examination and assessments. Successful candidate will work within the existing training team delivering high quality military apprentice training. Responsibility within the Trade Training areas for cleanliness, security, Health, Safety and Welfare (HSW), Control of Substances Hazardous to Health (COSHH) and environmental and engineering hygiene, ensuring that all students are fully aware of these requirements. Supervision of Students and Visitors to ensure full compliance with relevant H&S & PPE requirements and as relevant to the equipment training department, ensuring risks are adequately assessed and minimised. Ensuring that the correct equipment is used for each task. To ensure that procedures are understood and implemented in the course of carrying out any work tasks. Full training provided culminating in a Level 4 qualification (CET) Skills and Qualifications: An Armourer or Multi skilled mechanical engineer with high level of experience who would relish the challenge of a new job role. Engineering teaching experience in further education Minimum CGLI City & Guilds part 3 or above, NVQ Level 3 or equivalent military qualification. Minimum 5 years experience in engineering Have good craft/technical skills PC literate with Powerpoint and Word You must hold or have ability to obtain Baseline Personnel Security Standard (BPSS) security clearance MB326: Weapons Trainer Location: Lyneham Salary: £36,227 - £38,787 Working Hours: 07:30am - 16:30pm Mon to Fri (early finish on a Wednesday) Additional Company Benefits: PPE Supplied, Exceptional Career Development Opportunities, Heavily Discounted Gym Membership, Enhanced Pension Contributions

We are currently partnered with a large, fast-growing accountancy who are seeking a Payroll Senior to join their team on a permanent basis out of their Sidcup office. You will play a pivotal role in delivering high quality payroll services to a portfolio of clients and assisting more junior members of the team where required. Please note this role is hybrid and will require you to be based out of their Sidcup office 3x per week Responsibilities will include: Manage and process own portfolio of clients from start - finish Proactively manage client expectations regarding deadlines, scope, and service delivery Oversee year end processing & other statutory reporting Implement and maintain robust internal quality control procedures for all payroll processes where required Act as a primary point of contact for queries Assist with the training and onboarding of new team members Contribute to the continuous development and optimisation of payroll systems and workflows Experience processing clients payroll within an accountancy/practice environment is essential. Please apply if interested or reach out for further information. 52071OC INDPAYS The Portfolio Group are acting on behalf of our client in recruiting for this position.

Programme Support Officer Contract: Initial 6 months (with likely extension) Location: Midlands - Hybrid, with 1-3 days per week on-site Day Rate: 300 - 350 IR35 Status: Umbrella or Limited Company The Opportunity We are supporting a high-profile organisation delivering a major strategic transformation programme across the transport sector. As part of this complex and high-impact initiative, we are seeking an experienced Programme Support Officer to provide proactive and organised support to the Programme Director and wider programme team. This is an excellent opportunity to play a key role in a large-scale change programme, ensuring effective governance, planning, reporting, stakeholder engagement, and programme administration. You will work closely with senior leadership and contribute to the successful delivery of a programme that will shape future transport services across the region. Key Responsibilities Programme Planning & Reporting Maintain and update programme plans using Microsoft Project, ensuring milestones, dependencies and critical paths remain accurate. Support the production of programme reports, highlight reports and governance updates. Monitor progress against key deliverables and identify potential risks to delivery. Provide timely and accurate programme information to support decision making. Risk, Issue & Action Management Maintain programme risk registers, ensuring risks are clearly documented, reviewed and updated. Manage programme issue logs and support escalation where required. Track programme actions through to completion and ensure accountability across stakeholders. Support robust governance processes and maintain comprehensive audit trails. Stakeholder & Governance Support Coordinate complex diary commitments for senior stakeholders. Organise governance meetings, including agendas, papers, minutes and action tracking. Support workshops, decision-making forums and programme meetings. Build effective relationships with senior leaders, project teams and external partners. Programme Administration Provide high-quality administrative support to the Programme Director and wider team. Maintain programme documentation, filing structures and version control. Support onboarding, procurement and contract administration activities where required. Ensure compliance with organisational policies, data protection requirements and confidentiality standards. About You We're looking for a highly organised and proactive individual who has experience working within project, programme or PMO environments and is confident engaging with senior stakeholders. Essential Experience Experience supporting projects or programmes involving transformation, change, service improvement or digital initiatives. Experience maintaining risk registers, issue logs and action logs. Proven experience using Microsoft Project to maintain project or programme plans. Experience supporting directors, executives or senior stakeholders, including diary management. Experience producing programme documentation, reports and governance packs. Essential Skills Strong proficiency in Microsoft Project, Excel, Word, PowerPoint and Teams. Excellent organisational and prioritisation skills. Exceptional attention to detail and accuracy. Strong written and verbal communication skills. Ability to work professionally and confidentially in sensitive environments. A proactive, solutions-focused mindset with the ability to anticipate issues before they arise. Desirable Experience Experience supporting complex or large-scale transformation programmes. Previous experience within a PMO or structured programme environment. Knowledge of recognised project delivery methodologies such as PRINCE2 or MSP. Experience working within the public sector or other regulated environments. Exposure to benefits tracking, financial monitoring or resource planning activities. Experience supporting regional transport or infrastructure programmes. Qualifications Degree educated or equivalent relevant experience. Project or programme support qualifications such as PRINCE2 Foundation or APM PFQ would be advantageous. Apply Now If you are an experienced Programme Support Officer, PMO Analyst or Project Support professional looking to join a high-profile transformation programme and work alongside senior stakeholders, we'd love to hear from you.

Interim Procurement Business Partner Yorkshire Interim Procurement Business Partner required to join a Not-for-Profit organisation in Yorkshire. Our client is looking for an experienced Procurement Specialist to add value in a 6-month contract. As the Interim Procurement Business Partner, you support the Head of Procurement with an assigned project: Key responsibilities of the Interim Procurement Business Partner: To lead and provide a strategic, efficient and flexible procurement service which will deliver optimum value for money, cost savings and best quality of service To take ownership of implementing and embedding new procurement procedures into the organisation To take a lead on the assigned project from discovery to delivery Required skills and experience of the Interim Procurement Business Partner To have led on assigned procurement projects within the public sector Experience of the Procurement Act 2023 A proven ability to start and complete a project Excellent interpersonal skills Strong organisational and time management skills with ability to meet tight deadlines This is an exciting opportunity for an individual who enjoys taking ownership, making improvements and adding real value. The role provides both a challenge and the autonomy to deliver. Hybrid-working Supportive Leadership Attractive day rate If you believe you have the necessary skills and experience for the Procurement Business Partner role, please apply now, or contact Hayley Cox at Sellick Partnership. We will be reviewing CVs on a daily basis and shortlisted candidates will be contacted in due course. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. We can adapt our processes to accommodate everybody, so please let us know how we can help improve your recruitment experience. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide based on the specific skills set out in the advert. We are happy to consider applications from all candidates who can demonstrate the skills necessary to fulfil the role. Our Consultants assess based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice which can be found in the footer on our website Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.