18 jobs found

Are you an experienced Purchase Ledger Senior or Accounts Payable Supervisor looking to lead a team in a fast-paced, purpose-driven finance environment? Leading a dedicated team of AP Assistants, you will oversee high-volume invoice processing, ensure robust financial controls, and drive cost recovery across Council Tax and utility expenditure for this housing association. This role is based in Liverpool city centre and pays a salary of £31,155 plus excellent benefits including generous holiday allowance, enhanced parental and sick pay, pension, health and wellbeing support. Key Responsibilities: Team Leadership: Mentor and motivate the Accounts Payable team , driving performance, wellbeing, and continuous improvement. Cost Control: Oversee Council Tax and utility payments for empty properties, actively challenging inaccurate liabilities, maximising exemptions, and recovering rebates or overpayments. Transactional Excellence: Ensure accurate, timely invoice processing and supplier reconciliations while maintaining strict audit and governance standards. Stakeholder Management: Act as the primary finance contact for Local Authorities, utility providers, and internal housing, asset, and void teams. Reporting: Use Excel and property finance systems to deliver spend analysis, streamline workflows, and support new technology rollouts. What We Are Looking For: Qualifications: AAT qualified or working towards another recognised finance qualification. Experience: Proven track record supervising or leading a team, ideally within social housing, property management, local government, or similar sector. Technical Expertise: Experience in Accounts Payable/Purchase Ledger, preferably managing high-volume reconciliations, council tax and utility accounts. Skills: Proficient in Excel, producing reports and analysis, plus experience using other accounting systems/software. Interested? Then apply today for interviews taking place next week!

Housing and Wellbeing Assistant Blackburn £26,491 Pro Rata You will be working as part of a dedicated team to manage high quality accommodation and services whilst providing assistance to customers. You will be the first point of contacts for the premises, responding to all enquiries via phone, email or in person. You will maintain the safety and security of customers, colleagues, visitors, contractors as well as the premises, and equipment. What you'll be doing You will provide assistance or guidance to customers; supporting them to fulfil the terms of their occupancy agreement; You will encourage feedback from customers, recording and responding to any complaints and compliments; You will ensure any safeguarding concerns are promptly dealt with and appropriate action is taken in line with Great Places procedures; You will actively ensure the security of the building conduct health and safety inspections, and report communal repairs through appropriate channels. You will follow financial procedures and take responsibility for all monies held and received; You will be responsible for communal cleaning and void cleaning, along with the wider team. What you'll need Qualified to minimum level 3 in English and Maths Evidence of IT skills Experience of providing a customer facing, front line service in a busy environments whilst maintaining a courteous and helpful manner. The ability to develop, and project, a positive image of Great Places through interpersonal, written and verbal communication skills. Ability to complete tasks in an accurate and timely manner when working under pressure and maintaining attention to detail. Effective liaison with colleagues and other stakeholders to give or find information to resolve problems. Use of the relevant range of Microsoft Office applications and IT systems What we will give you in return for your hard work and commitment Pension DC Scheme (up to 10% contribution from both colleague and Great Places) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays Reward & Recognition You Count Rewards are individual reward's for going 'above & beyond' Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . Wage Stream You can access savings opportunities and early access to wages At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to an enhanced criminal records background check (Child and Adult Workforce, Child Barred List).

S haw Trust promotes team spirit, inclusiveness and it is an organisation where everybody is somebody. I am proud to be part of this great organisation." At Shaw Trust we believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down barriers to enable social mobility. For us being part of the solution is about creating the conditions for this to happen, advocating and delivering services that make a real difference. Working in partnership not competition, we are part of an eco-system of purpose-led organisations, striving for a fairer, more equal society centred on opportunity for all. Purpose As an Employment Specialist, your mission is to empower individuals with mental health support needs by helping them secure sustainable employment in alignment with their preferences (meaningful to them) in order to rebuild their lives. You will deliver the Individual Placement and Support (IPS) approach, providing person-centred guidance to clients while fostering positive relationships with local employers. Your role within community mental health teams or early intervention psychosis teams will support a holistic approach to recovery through employment. This is a highly people-focused, community-based role. You will: Meet clients in the community or mental health settings Support individuals with job goals, applications, and interviews Build relationships with local employers Work collaboratively with clinical teams Provide ongoing in-work support This role is active and varied-you'll spend much of your time out and about, building relationships and supporting people directly. Who we're looking for We are looking for motivated, proactive individuals who are passionate about helping others succeed. Transferrable skills are welcome You don't need to have done this exact role before. We welcome applicants from a range of backgrounds where supporting people to achieve their goals is key. This may include experience in: Education (teachers, tutors, teaching assistants) Health and social care Youth work or community roles Charity or voluntary sector Coaching, mentoring, or careers advice Recruitment, HR, or customer advisory roles Housing, probation, or rehabilitation services Customer-facing leadership roles (e.g. retail, hospitality) If you're passionate about people and making a difference, we'll support you to learn the IPS delivery approach. If you're looking for a role where you can genuinely change lives-and be part of a team that values purpose, inclusion, and impact-we'd love to hear from you. Essential: You will have: A people-centred approach Demonstratable passion to help people with mental health and physical barriers into good employment Be able to work consistently to targets Experience/understanding of working with people with mental health support needs, or a similar client group within health, social services or the voluntary sector Resilience and initiative Excellent communication skills Able to work 100% of the time in the community or in a mental health treatment hub A strong communicator who can build trust quickly Organised and able to manage a varied workload Resilient and able to work independently Professional in your approach and presentation Motivated to achieve positive outcomes for others Download the Job Description for full details. Location: You will be based within Birmingham or Solihull - community based (peripatetic). Why join Shaw Trust? Working here, you're part of something bigger-where everybody is somebody." Be part of a supportive, inclusive, purpose-led organisation Make a meaningful difference every day Work alongside NHS and community partners Receive training in the IPS model Develop your career in a values-driven organisation Employee Benefits As an employee of Shaw Trust as well as positively impacting people's lives, you will have access to the following benefits: 25 days annual leave per year (plus bank holidays), with incremental increases post 3 years' service up to 28 days, and the option to purchase additional holiday 2 days paid volunteering leave each year An enhanced pension scheme after 6 months Life Assurance at 3 times your annual salary rate Access to a suite of learning and development opportunities including paid for apprenticeship and masters' levels qualifications, and management development programmes Opportunities to connect with our employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Women's Network) Health and Wellbeing initiatives including internal support, employee assistance programme and health cash plan Our Strategy To find out more about Shaw Trusts aims in our 2030 Strategic Directive available here: (url removed) Join a diverse and inclusive organisation Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career. In addition; We are proud to be certified as an employer who meets the National Equality Standard, the accepted standard for inclusiveness in business across the UK. We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government's Access to Work scheme. Living our values, we are keen to reflect the diversity of UK society at every level within our organisation. We welcome applications from all sections of the community including from people with lived experience and/or knowledge of disability or social exclusion. If you have accessibility requirements and/or would like further information about the role, please contact: (url removed) ShawIND1

Housing Learning and Improvement Network Location: Bristol office (Redfield) 3 days a week, with opportunities for home working, with occasional travel as required Salary: From £38,000 PA (depending on experience) Vacancy Type: Full time (35 hours) The Senior Research and Insight Officer supports the delivery of consultancy, research, and advisory projects across housing, health, and social care. Working closely with the Assistant Director: Commercial & Partnerships, the role undertakes research and analysis, coordinates stakeholder engagement, and contributes to high-quality reports, recommendations, and project outputs. Role Purpose This is an opportunity to help shape the future of housing, health and care services across the UK. The Housing LIN's work influences national policy and supports local authorities and housing providers to create homes and communities where people can live independently, thrive and receive the support they may need. The successful postholder will play a key role in Housing LIN's highly-valued consultancy and research team, supporting the delivery of housing, health, care and policy-related projects. In particular, age-friendly housing and specialist/supported homes for older people, long term supported housing for adults with care/support needs and transitional supported housing. The role involves delivery of consultancy and advisory commissions combining project coordination, research, stakeholder engagement, and report writing to support the Housing LIN's consultancy team. Person Specification Essential: 3-5 years working in the housing, health and/or social care sector Experience or knowledge of local government processes Experience or knowledge of specialist/older persons' and supported housing sectors Experience working in strategy development, implementing service transformation and/or improvement Excellent research skills, including qualitative and quantitative research Experience of organising and confidently facilitating workshops, focus groups, consultation sessions, or stakeholder engagement activity Experience of carrying out literature or evidence reviews Ability to communicate complex research and information clearly to a range of audiences Strong organisational and project coordination skills, with the ability to manage competing priorities and deadlines Excellent written communication skills, including experience of producing reports and briefing papers Ability to work on own initiative and work with others to meet objectives and deadlines on several projects Desirable: An appropriate qualification to the role Experience of supporting or preparing tenders, proposals, expressions of interest or funding bids Experience of consultancy or advisory work Experience engaging with people with lived experience or using participatory approaches to engagement Familiarity with housing, health and care partnerships, including the role of housing providers, local authorities, health bodies, care providers and voluntary sector organisations A good understanding of quantitative research methods including proficiency in Excel and/or Power BI Experience of working in a small organisation Benefits We want our team to feel supported, valued and able to do their best work. Our benefits are designed to promote wellbeing, reward contribution and support a healthy balance between work and life. Competitive Salary & Profit-Share Pension scheme Professional development fund Cycle to work scheme 25 days annual leave + bank holidays Flexible working options Family-friendly policies To Apply If you feel you are a suitable candidate and would like to work for Housing LIN, please click apply to access the application form and full application instructions, including the email address to which your completed application should be sent. Closing date: 5pm on 16th August 2026

Housing Learning and Improvement Network Location: Bristol office (Redfield) 3 days a week, with opportunities for home working, with occasional travel as required Salary: From £38,000 PA (depending on experience) Vacancy Type: Full time (35 hours) The Senior Research and Insight Officer supports the delivery of consultancy, research, and advisory projects across housing, health, and social care. Working closely with the Assistant Director: Commercial & Partnerships, the role undertakes research and analysis, coordinates stakeholder engagement, and contributes to high-quality reports, recommendations, and project outputs. Role Purpose This is an opportunity to help shape the future of housing, health and care services across the UK. The Housing LIN's work influences national policy and supports local authorities and housing providers to create homes and communities where people can live independently, thrive and receive the support they may need. The successful postholder will play a key role in Housing LIN s highly-valued consultancy and research team, supporting the delivery of housing, health, care and policy-related projects. In particular, age-friendly housing and specialist/supported homes for older people, long term supported housing for adults with care/support needs and transitional supported housing. The role involves delivery of consultancy and advisory commissions combining project coordination, research, stakeholder engagement, and report writing to support the Housing LIN s consultancy team. Person Specification Essential: 3-5 years working in the housing, health and/or social care sector Experience or knowledge of local government processes Experience or knowledge of specialist/older persons and supported housing sectors Experience working in strategy development, implementing service transformation and/or improvement Excellent research skills, including qualitative and quantitative research Experience of organising and confidently facilitating workshops, focus groups, consultation sessions, or stakeholder engagement activity Experience of carrying out literature or evidence reviews Ability to communicate complex research and information clearly to a range of audiences Strong organisational and project coordination skills, with the ability to manage competing priorities and deadlines Excellent written communication skills, including experience of producing reports and briefing papers Ability to work on own initiative and work with others to meet objectives and deadlines on several projects Desirable: An appropriate qualification to the role Experience of supporting or preparing tenders, proposals, expressions of interest or funding bids Experience of consultancy or advisory work Experience engaging with people with lived experience or using participatory approaches to engagement Familiarity with housing, health and care partnerships, including the role of housing providers, local authorities, health bodies, care providers and voluntary sector organisations A good understanding of quantitative research methods including proficiency in Excel and/or Power BI Experience of working in a small organisation Benefits We want our team to feel supported, valued and able to do their best work. Our benefits are designed to promote wellbeing, reward contribution and support a healthy balance between work and life. Competitive Salary & Profit-Share Pension scheme Professional development fund Cycle to work scheme 25 days annual leave + bank holidays Flexible working options Family-friendly policies To Apply If you feel you are a suitable candidate and would like to work for Housing LIN, please click apply to access the application form and full application instructions, including the email address to which your completed application should be sent. Closing date: 5pm on 16th August 2026

We're looking for a proactive, customer-focused and solution-oriented Assistant Project Manager to join our Property Business Manager team located at our Head Office in Islington 40,000.00 per annum, working 35 hours per week. Want to feel like you have an exciting future? You'll feel at home here. Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day. Our benefits include: Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card Fully paid induction programme and further training ILM courses and Apprenticeship Programmes Cycle to work scheme Employee Assistance Programme for 24-7 confidential support Online wellbeing resources Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution Free DBS (take this out if BSW advert) All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: Operational Support the delivery of planned, cyclical and sustainability projects from inception to completion, including programme planning, site inspections, stakeholder engagement and project reporting. Monitor project progress, defects and remedial actions, escalating issues to Project Managers as appropriate. Maintain accurate property, project and compliance records, ensuring servicing information and certification remain up to date. Support the maintenance of Asprey and associated asset management systems, including the validation of stock condition, survey, compliance and completed works data. Work alongside Surveyors and Asset Management colleagues to support property inspections, data assurance, investment planning and regulatory reporting. Assist in the preparation of asset performance information, stock condition analysis and investment recommendations. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Proactive, motivated and eager to learn. Customer-focused and willing to take initiative when challenges arise. Strong organisational skills with excellent attention to detail. Able to manage competing priorities and work to agreed deadlines. What you'll bring: Essential: Evidence of project management, construction, property or related experience. Understanding of the Decent Homes Standard and residential property maintenance requirements. Experience of working with asset management systems, databases or property records. Ability to build effective relationships with internal and external stakeholders. Strong organisational skills, attention to detail and ability to manage competing priorities. Desirable: Professional qualification or working towards a qualification in Project Management, Building Surveying or a related discipline. Experience of working in housing, care and support, or property environments. Experience of working with schedules of rates, specifications or tender documentation. Understanding of landlord compliance, repairs, maintenance and asset management principles. Understanding of stock condition data, lifecycle planning and planned investment programmes. Experience of using Asprey or a similar asset management system. About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds. Please see ful Job description on our website

An excellent opportunity has arisen for a Lead Legal Counsel - Commercial to join a major purpose-led organisation in the West Midlands. Reporting directly to the General Counsel, you'll lead the commercial legal function, advise on strategically important matters and manage and develop a team of lawyers and paralegals. Client Details Our client is a large, commercially focused and socially responsible housing organisation that reinvests its surplus into improving homes, services and local communities. The organisation has created a diverse and inclusive working environment where different perspectives are valued. It also places considerable emphasis on professional development, supporting colleagues through external training, professional qualifications and funded memberships. Description The Lead Legal Counsel - Commercial will be: Acting as the senior legal lead for commercial contracts, procurement and wider commercial matters. Advising on complex and high-value contracts, frameworks, collaboration agreements and strategic partnerships. Leading and developing the in-house commercial legal team, including supervising lawyers, paralegals and legal assistants. Supporting procurement activity by advising on legal compliance, risk allocation and commercial contracting strategy. Managing external legal advisers to ensure consistent quality, value and cost-effective support. Working closely with senior stakeholders to enable commercial objectives while maintaining appropriate regulatory and governance standards. Developing commercial templates, playbooks and practical legal guidance across the organisation. Supporting the General Counsel with wider legal leadership and strategic projects. Profile The Lead Legal Counsel - Commercial should be: A solicitor, barrister or legal executive with significant post-qualification experience in commercial contracts and a current practising certificate. Experienced in advising on complex, high-value commercial contracts and strategic arrangements. Able to provide clear, pragmatic and commercially focused advice within a large or complex organisation. Experienced in supervising, mentoring or managing lawyers and other legal professionals. Confident engaging with and influencing senior stakeholders across legal, procurement and operational teams. Ideally experienced within an in-house, regulated, public sector or not-for-profit environment. Familiar with public procurement, framework agreements or regulated contracting arrangements. Exposure to the social housing or local government sectors would be advantageous but isn't essential. Job Offer This is a genuine legal leadership opportunity offering a salary of £75,000-£85,000, hybrid working and the chance to shape a growing commercial legal function. The wider benefits package includes: Group bonus potential of up to 15% of salary. 27 days' annual leave, increasing with service. Bank holidays plus an additional company holiday. The ability to buy or sell up to five days' annual leave. Employer-matched pension contributions of up to 8%. Employer-funded private medical insurance and access to a 24/7 digital GP. Enhanced family-friendly benefits and flexible working options. Healthcare, dental, wellbeing and lifestyle benefits. Professional development, external training and funded professional memberships. Paid volunteering time and access to a comprehensive employee assistance programme. If you're an experienced Legal Counsel, apply now or contact Michael Bailey for more information.

SF Partners is currently recruiting for an Credit Control Assistant to join a buoyant, stable business based centrally to Derby on a fixed term contract. After training, you will have the option for hybrid work i.e. 2 days in the office and 3 days working from home, plus working a 37 hour week. My client is looking for a proactive and organised Credit Control Assistant to join their Credit Control team on a 12-month fixed-term contract. This is a fantastic opportunity to take ownership of your own ledger, build relationships across the organisation, and play a key role in supporting the customers financial wellbeing. The Credit Controller will be responsible for: Managing your own portfolio of accounts. Liaising with local authorities and Housing Benefit departments to support timely payments. Managing the credit control inbox and resolving queries promptly. Support the Direct Debit collection activity. Work collaboratively with colleagues across Finance and Operations. Required Skills and Experience: Experience in credit control, accounts receivable or a similar role. Strong communication and relationship building skills The ability to manage your workload effectively and work as part of a team. A commitment to delivering excellent customer service. Positive, can-do attitude with a willingness to learn and continuously improve Confident using accounting systems and Microsoft Excel (experience with ERP systems desirable) Professional and confident communication skills, particularly when dealing with suppliers and internal stakeholders A proactive approach to resolving invoice queries and discrepancies Ability to work well both independently and as part of a team My client is a fast moving, change orientated business based in Derby. This is an excellent opportunity for someone looking to join a fantastic, supportive team operating in the services sector. Please apply for immediate consideration.

Job Title: Casual Worker - Support Assistant Salary: £14.44 per hour Working Hours: As and when required Location: Linden Court, Lewisham For your application to be considered please ensure you attach a current CV and cover letter. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you'll enjoy:Competitive payInvestment in your learning, personal development and technologyA wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Application Process: If you share our values and are excited about making a significant impact as a Casual Worker, we encourage you to apply with your CV and cover letter. We encourage you to apply even if you don't meet all the criteria on the job description, at Riverside we recruit to potential not just on skills and experience. The difference you will make as a Casual Worker - Support Assistant You will provide a high quality, customer-oriented service and understand that all actions should be customer-led. Under the direction of the scheme manager and support team, you will assist in providing care and support to customers. You will assist in maintaining and promoting the dignity of all individuals to improve their health and wellbeing in a safe and appropriate environment. Working as a Care Assistant (Casual) is not only varied and interesting, it's incredibly rewarding. About You We are looking for someone who believes in working together as part of a team, who shares our values and who is positive and friendly.Experience of working with people from various backgrounds and sectors of society (this could be friends, family, professional experience, children) Have experience of providing support to others in a work, voluntary or personal capacity, we're also happy to accept applications from those without care experience, who would like to get into caring.Compassion, patience, and empathyA strong customer focusExcellent communication skills both written and verbalFlexibility to cover shifts, sometimes at short notice

We have an opportunity for an IT Service Central Delivery Analyst to join our team in Wembley . This is a full time permanent role which will be office based. The starting salary is £29,000 - £35,000 a year depending on experience. The Role: As an IT Service Central Delivery Analyst you will be the gateway for SNG's IT services, making sure that all interactions with customers are accurately logged, prioritised, categorised and resolved or assigned efficiently. You'll be responsible for recording, monitoring and updating our IT tickets, conducting the initial diagnosis and escalating when needed. The role will also involve ensuring our asset database is proactively maintained including asset movement, asset verification and asset incident management as well as onboarding, tagging and the disposal of assets. What we need from you: As an IT Service Central Delivery Analyst you will need experience of working on an IT Service Desk or a Customer Service Desk and be able to communicate with customers in person, by telephone, webchat, email or digital assistant. You will be able to provide technical advice and support relating to Microsoft Windows operating systems, Office 365 (including Teams and SharePoint), remote access, virtual desktops and telephony. We are looking for: A good understanding of hardware knowledge, especially with PCs, printers and other standard desktop/peripheral equipment Experience of troubleshooting and demonstrable problem-solving techniques Great customer service with the ability to communicate with our colleagues, suppliers and end user community Excellent team working, with a focus on delivering resolutions as part of a team What we can offer you: As a member of the IT Service Team you'll be part of a friendly, active and dynamic working environment. We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation. Some of our benefits include:• £450 yearly flexible benefit pot to use against benefits of your choice• Flexible working• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)• A chance to buy or sell holiday as part of our flexible benefits package• A generous pension scheme matching up to 12%• Life cover as soon as you join us• You will be a part of our Recognition scheme • A range of wellbeing discounts including Gym Memberships About us: It's an exciting time to be a part of the team as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations. We invest for the long term, in individual homes, our customers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength enables us to meet housing needs, regenerate places and build on the existing strengths in our communities. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn.

Housing and Wellbeing Assistant Radcliffe Salary: £24,339 Housing and Wellbeing Assistant You will be working as part of a dedicated team to manage high quality accommodation and services whilst providing assistance to customers. You will be the first point of contacts for the premises, responding to all enquiries via phone, email or in person. You will maintain the safety and security of customers, colleagues, visitors, contractors as well as the premises, and equipment. What you'll be doing You will provide assistance or guidance to customers; supporting them to fulfil the terms of their occupancy agreement ; You will encourage feedback from customers, recording and responding to any complaints and compliments; You will ensure any safeguarding concerns are promptly dealt with and appropriate action is taken in line with our clients procedures; You will actively ensure the security of the building conduct health and safety inspections, and report communal repairs through appropriate channels. You will follow financial procedures and take responsibility for all monies held and received; You will be responsible for communal cleaning and void cleaning, along with the wider team. What you'll need Qualified to minimum level 2 in English and Maths Evidence of IT skills Experience of providing a customer facing, front line service in a busy environments whilst maintaining a courteous and helpful manner. The ability to develop, and project, a positive image of our client through interpersonal, written and verbal communication skills. Ability to complete tasks in an accurate and timely manner when working under pressure and maintaining attention to detail. Effective liaison with colleagues and other stakeholders to give or find information to resolve problems. Use of the relevant range of Microsoft Office applications and IT systems What we will give you in return for your hard work and commitment Pension DC Scheme (up to 10% contribution from both colleague and our client) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place high street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave Start at 26 days annual leave, increasing up to 30 days + Bank Holidays Lottery Monthly draw with 1st @ £250, 2nd @ £75 and 3rd @ £50 Savings Club You can put aside money each month for 11 months to help you save for that special something (pays out in Novembers salary) Sharing Greatness Our colleague incentive scheme where colleagues can earn £300 by helping the business achieve business targets. Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . Our client believes the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. Our client is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to an enhanced criminal records background check (Child and Adult Workforce, Child Barred List). Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in our clients Safeguarding Policy & Recruitment Policy on our website". Closing date: 17th October Shortlist date -18th October Interview date: TBC

Your new company Are you passionate about supporting older people to live independently in safe, well-managed housing? Hays is working in partnership with a leading housing provider to recruit a Housing and Extra Care Assistant to join their dedicated team delivering high-quality housing management services across Extra Care schemes. Your new role As a Housing and Extra Care Assistant, you'll play a vital role in ensuring residents feel safe, supported, and well-informed. You'll work closely with the Extra Care Scheme Manager to: - Provide advice on repairs, tenancy management, and rent queries. - Liaise with internal teams and external agencies to ensure safeguarding and resident wellbeing. - Carry out routine health and safety inspections, including fire safety checks. - Maintain high standards in communal and landscaped areas. - Respond to resident complaints and concerns in a timely and professional manner. - Support contractors on-site and keep residents informed of ongoing works. What you'll need to succeed To succeed in this role, you'll need experience working in a customer-focused environment, along with strong communication and interpersonal skills. A basic understanding of Health & Safety practices is essential, as are good IT and administration abilities. You should bring a proactive, enthusiastic approach and a commitment to excellence. The role requires you to hold an NVQ Level 2 or be willing to achieve it within your first year, and you should be educated to GCSE Level 1 or equivalent. What you'll get in return In return, you'll receive a competitive hourly rate of 14.97 (inclusive of holiday pay), weekly pay, and access to Hays benefits including holiday accrual and pension contributions. You'll be part of a supportive team environment where your work has real community value-helping residents feel safe, respected, and empowered in their homes. This role offers a meaningful opportunity to make a difference in people's lives while developing your skills, with the potential to progress into a permanent position for the right candidate. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Senior Mental Health Support Worker - £27,560 - £30,680 per annum (Salaries vary depending on experiences) Hours 37 hours per week, Monday Sunday, inclusive of bank holidays, shifts include mornings, evenings, weekends and sleep ins. Service Papist Way, Wallingford. What You ll Be Doing: Papist Way is home to 10 residents with acute mental health needs, working alongside the Adult Mental Health Team. Our roles offer employees variety where every day is different whilst also giving a great sense of pride seeing the positive impact you can have on others. As a Senior Mental Health Support Worker, you will be responsible for leading shifts, medication management, delegate tasks, manage incidents, monitor the health & safety of the project and residents. You will mentor support workers, leading by positive example alongside having your own case load. You will be responsible for providing person-centred support to clients with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment. Our clients really appreciate the passion from our Support Workers too: The staff are caring, kind, compassionate and understanding. They support me and care for me and are first class. I am happier now than I have been in years. Client in Adult Services. Overall job responsibility : Further detail can be viewed in the Job Description. Lead shifts, delegating set diarised and daily tasks Take the lead during incidents, safeguarding and complaints in the absence of the manager, ensuring policies and procedures are adhered. Ensure all staff are completing relevant health and safety tasks Mentor new support workers through induction including the completion of the Care Certificate and medication training. Complete the care certificate assessors training. Work within a One Team Approach and ensure this culture permiates through out the team and lead by example. Respond to service phone queries and requests from both internal and external customers in a timely manner and delegating where appropriate to other members of the team. Undertake assessments of referrals and attend regular assessment and risk management training. Provide emotional support, encouragement, and practical assistance to residents with daily living activities. This may include medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and skills such as planning to prepare and cook meals, maintain accommodation. Ensure risk is continuously assessed and risk management plans are kept up to date Comply and remain up to date with all safeguarding policies and procedures for both Adults and Children and Young People Always represent the company in a professional and appropriate manner by considering punctuality, personal appearance and professional boundaries, including equal opportunities. The Successful Applicant: Our main priority for all our roles at Response is to find people that can live our values every day Caring, Safe, Creative and Aspirational. Essential criteria: GCSE s in English and Maths (or equivalent) A commitment to undertake continual personal development. Detailed understanding of mental health and wellbeing challenges and the level of care and support residents may require. An understanding of current approaches to mental health practice. Have good knowledge of how to support with referrals and assessments An understanding of equality, diversity and inclusion issues impacting people s lives. IT literate with experience using MS Office packages. Previous related work experience. Good communication skills, written, verbal and listening. A genuine interest in mental health and well-being with a commitment to delivering Response's mission. What We Offer: 25 days annual leave and standard bank and public holidays. Blue Light card and other discounted shopping. Employee Assistant Programme - with access to free counselling. Cycle to Work Scheme (after probation) Enhanced family friendly leave. Professional qualification sponsorship and study leave. £500 refer a friend bonus scheme. Optional health cash care plan with money off prescriptions and treatments Wellbeing hub and mental wellbeing support app approved by NHS. Free flu jabs. Free DBS application. You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients. If this Senior Mental Health Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date 16/10/2025 All our roles require a DBS check, two references from most recent employers and you must have the right to work in the UK Unfortunately, Response are not able to offer sponsorship under the points based system. Should you apply for the role and require sponsorship, you will be withdrawn from the recruitment process. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer.

Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Senior Mental Health Support Worker - £27,560 - £30,680 per annum (Salaries vary depending on experiences) Hours 37 hours per week, Monday Sunday, inclusive of bank holidays, shifts include mornings, evenings, weekends and sleep ins. Service Carramar, Thatcham, Berkshire. What You ll Be Doing: Response is looking for an enthusiastic, caring person to join their dedicated team at Carramar. The Carramar team focuses on providing care for clients in a 24 hour, 7 day a week supported housing service in Thatcham. The Carramar team creates a comfortable, safe and pleasant environment while helping residents work towards more independent living in the future. As a Senior Mental Health Support Worker, you will be responsible for leading shifts, medication management, delegate tasks, manage incidents, monitor the health & safety of the project and residents. You will mentor support workers, leading by positive example alongside having your own case load. You will be responsible for providing person-centred support to clients with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment. Our clients really appreciate the passion from our Support Workers too: The staff are caring, kind, compassionate and understanding. They support me and care for me and are first class. I am happier now than I have been in years. Client in Adult Services. Overall job responsibility : Further detail can be viewed in the Job Description. Lead shifts, delegating set diarised and daily tasks Take the lead during incidents, safeguarding and complaints in the absence of the manager, ensuring policies and procedures are adhered. Ensure all staff are completing relevant health and safety tasks Mentor new support workers through induction including the completion of the Care Certificate and medication training. Complete the care certificate assessors training. Work within a One Team Approach and ensure this culture permiates through out the team and lead by example. Respond to service phone queries and requests from both internal and external customers in a timely manner and delegating where appropriate to other members of the team. Undertake assessments of referrals and attend regular assessment and risk management training. Provide emotional support, encouragement, and practical assistance to residents with daily living activities. This may include medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and skills such as planning to prepare and cook meals, maintain accommodation. Ensure risk is continuously assessed and risk management plans are kept up to date Comply and remain up to date with all safeguarding policies and procedures for both Adults and Children and Young People Always represent the company in a professional and appropriate manner by considering punctuality, personal appearance and professional boundaries, including equal opportunities. The Successful Applicant: Our main priority for all our roles at Response is to find people that can live our values every day Caring, Safe, Creative and Aspirational. Essential criteria: GCSE s in English and Maths (or equivalent) A commitment to undertake continual personal development. Detailed understanding of mental health and wellbeing challenges and the level of care and support residents may require. An understanding of current approaches to mental health practice. Have good knowledge of how to support with referrals and assessments An understanding of equality, diversity and inclusion issues impacting people s lives. IT literate with experience using MS Office packages. Previous related work experience. Good communication skills, written, verbal and listening. A genuine interest in mental health and well-being with a commitment to delivering Response's mission. What We Offer: 25 days annual leave and standard bank and public holidays. Blue Light card and other discounted shopping. Employee Assistant Programme - with access to free counselling. Cycle to Work Scheme (after probation) Enhanced family friendly leave. Professional qualification sponsorship and study leave. £500 refer a friend bonus scheme. Optional health cash care plan with money off prescriptions and treatments Wellbeing hub and mental wellbeing support app approved by NHS. Free flu jabs. Free DBS application. You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients. If this Senior Mental Health Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date 16/10/2025 All our roles require a DBS check, two references from most recent employers and you must have the right to work in the UK Unfortunately, Response are not able to offer sponsorship under the points based system. Should you apply for the role and require sponsorship, you will be withdrawn from the recruitment process. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer.

Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Bank Night Senior Mental Health Support Worker - £14.22 per Hour. Hours Monday Sunday, shifts include days, evenings, nights and weekends. Service Rowan House, Littlemore. What You ll Be Doing: Response is looking for an enthusiastic, caring person to join their dedicated team at Rowan House. Rowan House is home to 25 residents with acute mental health needs, working alongside the Adult Mental Health Team. Our roles offer employees variety where every day is different whilst also giving a great sense of pride seeing the positive impact you can have on others. As a Senior Mental Health Support Worker, you will be responsible for leading shifts, medication management, delegate tasks, manage incidents, monitor the health & safety of the project and residents. You will mentor support workers, leading by positive example alongside having your own case load. You will be responsible for providing person-centred support to clients with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment. Our clients really appreciate the passion from our Support Workers too: The staff are caring, kind, compassionate and understanding. They support me and care for me and are first class. I am happier now than I have been in years. Client in Adult Services. Overall job responsibility : Further detail can be viewed in the Job Description. Lead shifts, delegating set diarised and daily tasks Take the lead during incidents, safeguarding and complaints in the absence of the manager, ensuring policies and procedures are adhered. Ensure all staff are completing relevant health and safety tasks Mentor new support workers through induction including the completion of the Care Certificate and medication training. Complete the care certificate assessors training. Work within a One Team Approach and ensure this culture permiates through out the team and lead by example. Undertake assessments of referrals and attend regular assessment and risk management training. Provide emotional support, encouragement, and practical assistance to residents with daily living activities. This may include medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and skills such as planning to prepare and cook meals, maintain accommodation. Ensure risk is continuously assessed and risk management plans are kept up to date Comply and remain up to date with all safeguarding policies and procedures for both Adults and Children and Young People The Successful Applicant: Our main priority for all our roles at Response is to find people that can live our values every day Caring, Safe, Creative and Aspirational. Essential criteria: GCSE s in English and Maths (or equivalent) A commitment to undertake continual personal development. Detailed understanding of mental health and wellbeing challenges and the level of care and support residents may require. An understanding of current approaches to mental health practice. Have good knowledge of how to support with referrals and assessments An understanding of equality, diversity and inclusion issues impacting people s lives. IT literate with experience using MS Office packages. Previous related work experience. Good communication skills, written, verbal and listening. A genuine interest in mental health and well-being with a commitment to delivering Response's mission. What We Offer: 25 days annual leave and standard bank and public holidays. Blue Light card and other discounted shopping. Employee Assistant Programme - with access to free counselling. Cycle to Work Scheme (after probation) Enhanced family friendly leave. Professional qualification sponsorship and study leave. £500 refer a friend bonus scheme. Optional health cash care plan with money off prescriptions and treatments Wellbeing hub and mental wellbeing support app approved by NHS. Free flu jabs. Free DBS application. You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients. If this Bank Senior Night Mental Health Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date 16/10/2025 All our roles require a DBS check, two references from most recent employers and you must have the right to work in the UK Unfortunately, Response are not able to offer sponsorship under the points based system. Should you apply for the role and require sponsorship, you will be withdrawn from the recruitment process. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer.

Our mission at Response is to enable people of all ages to live a more fulfilled life by providing excellent mental health services, housing, and supported living. Do you have the desire to empower and promote independence and an interest in mental health? Senior Mental Health Support Worker - £27,560 - £30,680 per annum (Salaries vary depending on experiences) Hours 37 hours per week, Monday Sunday, inclusive of bank holidays, shifts include mornings, evenings & weekends. Service Rowan House, Littlemore. What You ll Be Doing: Response is looking for an enthusiastic, caring person to join their dedicated team at Rowan House. Rowan House is home to 25 residents with acute mental health needs, working alongside the Adult Mental Health Team. Our roles offer employees variety where every day is different whilst also giving a great sense of pride seeing the positive impact you can have on others. As a Senior Mental Health Support Worker, you will be responsible for leading shifts, medication management, delegate tasks, manage incidents, monitor the health & safety of the project and residents. You will mentor support workers, leading by positive example alongside having your own case load. You will be responsible for providing person-centred support to clients with serious mental illness including adults who have a primary diagnosis of a psychotic illness often with one or more coexisting conditions such physical health issues, neurodiversity, drugs & alcohol use and cognitive impairment. Our clients really appreciate the passion from our Support Workers too: The staff are caring, kind, compassionate and understanding. They support me and care for me and are first class. I am happier now than I have been in years. Client in Adult Services. Overall job responsibility : Further detail can be viewed in the Job Description. Lead shifts, delegating set diarised and daily tasks Take the lead during incidents, safeguarding and complaints in the absence of the manager, ensuring policies and procedures are adhered. Ensure all staff are completing relevant health and safety tasks Mentor new support workers through induction including the completion of the Care Certificate and medication training. Complete the care certificate assessors training. Work within a One Team Approach and ensure this culture permiates through out the team and lead by example. Respond to service phone queries and requests from both internal and external customers in a timely manner and delegating where appropriate to other members of the team. Undertake assessments of referrals and attend regular assessment and risk management training. Provide emotional support, encouragement, and practical assistance to residents with daily living activities. This may include medication assistance, engaging with interests, education, accessing community groups/facilities, employment, teaching life skills such as shopping, budgeting, using public transport and skills such as planning to prepare and cook meals, maintain accommodation. Ensure risk is continuously assessed and risk management plans are kept up to date Comply and remain up to date with all safeguarding policies and procedures for both Adults and Children and Young People Always represent the company in a professional and appropriate manner by considering punctuality, personal appearance and professional boundaries, including equal opportunities. The Successful Applicant: Our main priority for all our roles at Response is to find people that can live our values every day Caring, Safe, Creative and Aspirational. Essential criteria: GCSE s in English and Maths (or equivalent) A commitment to undertake continual personal development. Detailed understanding of mental health and wellbeing challenges and the level of care and support residents may require. An understanding of current approaches to mental health practice. Have good knowledge of how to support with referrals and assessments An understanding of equality, diversity and inclusion issues impacting people s lives. IT literate with experience using MS Office packages. Previous related work experience. Good communication skills, written, verbal and listening. A genuine interest in mental health and well-being with a commitment to delivering Response's mission. What We Offer: 25 days annual leave and standard bank and public holidays. Blue Light card and other discounted shopping. Employee Assistant Programme - with access to free counselling. Cycle to Work Scheme (after probation) Enhanced family friendly leave. Professional qualification sponsorship and study leave. £500 refer a friend bonus scheme. Optional health cash care plan with money off prescriptions and treatments Wellbeing hub and mental wellbeing support app approved by NHS. Free flu jabs. Free DBS application. You will receive the training and confidence to use core therapeutic talk therapies such as Cognitive Behavioural Therapy, Motivational Interviewing, Strength-based Trauma Informed Care and Mutual Aid to provide the best possible support to our clients. If this Senior Mental Health Support Worker position sounds like the role for you then please apply today! We would love to hear from you! This vacancy may be closed early. To learn more about Response and what we do, please visit our website. Closing date 16/10/2025 All our roles require a DBS check, two references from most recent employers and you must have the right to work in the UK Unfortunately, Response are not able to offer sponsorship under the points based system. Should you apply for the role and require sponsorship, you will be withdrawn from the recruitment process. Our employees and clients come from all over the world, we proudly promote a friendly and inclusive culture and are registered as a Disability Confident Employer.

Salary: £24,570.00 per annum plus £5023.71 London Weighting per annum Location: Kensington High Street, Shelter shop Contract: Permanent Hours: Full time, 37.5 per week Closing date: Wednesday 15th October at 11:30pm We're looking for an inspirational people person to join us as a Assistant Shop Manager in our brand-new London Boutique Shelter Shop in Kensington High Street opening October 2025 . This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people. This is an exciting opportunity to join Shelter opening their newest shop. You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales. About the role You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers. About you You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause. Apply to be part of our team and be the change you want to see in society. Benefits We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme. Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We re here so no one has to fight bad housing or homelessness on their own. We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit. How to Apply Please click Apply for Job below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses: We prioritise diversity and have an inclusive and open mindset Any applications submitted without a supporting statement will not be considered About Shelter Home is a human right. It s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything, We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve. Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist. Safeguarding statement Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Ackerman Pierce is currently supporting a leading local authority within Windsor & Maidenhead to recruit for a Service Team Manager DOLS and Safeguarding Hub Team. This will be on a permanent basis paying £53,296 - £58,286 per annum P/Annum Responsibilities include: As an Adult Social Care Team Manager at the Royal Borough of Windsor & Maidenhead, you will lead, develop, and inspire a multidisciplinary team to deliver person-centred, strengths-based support that reflects our Social Care Futures vision. You will translate our ambition-to enable people in the borough to live independent and fulfilled lives-into outstanding practice and continuous service improvement.This role specifically leads the Safeguarding and Deprivation of Liberty Safeguards (DoLS) Hub, ensuring robust oversight of statutory duties and promoting a strong safeguarding culture across adult social care. You will bring expertise in the Care Act, Mental Capacity Act, and related legislation, with proven experience in managing complex safeguarding and DoLS processes. You will champion excellent practice around mental capacity, supporting staff to apply principles confidently and consistently.Aligned with the RBWM Adult Social Care Strategy, you will promote prevention, choice, and community connection, ensuring safeguarding responses are timely, proportionate, and uphold individuals' rights and wellbeing. Your leadership will contribute to the borough's strategic aim of creating safer, greener, and cleaner communities with opportunity for all, as outlined in the Council Plan . You will foster a culture of co-production, continuous improvement, and compassionate leadership, ensuring the team delivers high-quality, outcome-focused support that reflects the borough's commitment to dignity, inclusion, and excellence in care Main Duties: Team Leadership & Performance Recruit, induct, coach and appraise a multidisciplinary team (social workers, occupational therapists and non-registered social care practitioners) Set SMART objectives, monitor workloads, oversee case allocation and ensure timely reviews. Champion staff development-identify training needs, run reflective team meetings and promote career progression. Act as a positive role model for our HERO values. Quality Assurance & Compliance Maintain rigorous auditing of care plans, risk assessments and safeguarding referrals Ensure adherence to regulatory standards (CQC, local authority frameworks) and internal policies Respond to complaints, identify learning and develop service improvement plans. Operational Management Oversee day-to-day service delivery: referrals, assessments, reviews and complex case management Focus on resource allocation to maximise value and outcomes. Produce monthly performance reports for senior leadership-KPIs, residents feedback, staff metrics Chair Safeguarding and Best Interest meetings. Person-Centred Practice Embed strengths-based, recovery-oriented, positive risk approaches in all aspects of care planning Promote co-production-engage people who draw on services, carers and advocates in service design and governance. Address health inequalities by tailoring support for diverse and vulnerable populations. Leading with cultural humility. Partnership & Stakeholder Engagement Act as a key liaison with health services, housing, voluntary sector, DWP and legal teams Represent the service at multi-agency forums Develop strategic partnerships to expand community resources and preventative services. Minimum Requirements: Substantial experience in adult social care (minimum 3-5 years), ideally including roles as a Senior Practitioner or Assistant Team Manager or Team Manager. Demonstrable experience in complex case management, including mental capacity assessments, safeguarding adults at risk and working with the Court of Protection Experience of performance management, staff supervision, appraisals and professional development Proven ability to work collaboratively in multi-agency settings (NHS, housing, voluntary sector) to achieve positive outcomes. A driving licence and car - or the ability to meet the mobility requirements of the role through other means - is essential. Benefits of working with Ackerman Pierce: Your own personal consultant Access to a variety of Social Care jobs Nationwide DBS and Compliance Service Quick and Easy Registration Process Access to CPD Guaranteed weekly payment To discuss this vacancy or any similar vacancies we currently have available in Windsor & Maidenhead please email your updated CV to us or contact Dan Mulvey for more information. Job Title : Service Team Manager Location : Windsor & Maidenhead Salary: £53,296 - £58,286 per annum