Your new role We are seeking an experienced Technical Dispatcher Trainer to support the rollout of Dispatcher 2025 and a suite of newly developed enhancements across my clients support function. This is an exciting opportunity for a technically minded professional who can bridge the gap between system capability and user adoption, designing and delivering a structured training programme that enables support teams to maximise the benefits of the latest Dispatcher developments. Key Responsibilities Develop and deliver a comprehensive training plan for Dispatcher 2025 and associated enhancements. Assess current knowledge levels and identify training needs across the support team. Translate complex technical functionality into engaging, user-friendly training materials. Deliver classroom, virtual and hands-on training sessions to end users. Create supporting documentation, user guides and knowledge resources. Provide ongoing coaching and support throughout the adoption period. Gather feedback and refine training content to ensure effective knowledge transfer. Knowledge and experience; Strong knowledge and hands-on experience with Dispatcher software/platforms. Proven experience designing and delivering technical training programmes. Ability to communicate complex technical concepts to non-technical audiences. Experience producing structured training plans, user documentation and learning materials. Excellent stakeholder engagement and presentation skills. Strong organisational skills with the ability to manage multiple workstreams. Current SC Clearance preferred (eligiblitly for SC Clearance considered) What you'll get in return c market rates What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 13, 2026
Contractor
Your new role We are seeking an experienced Technical Dispatcher Trainer to support the rollout of Dispatcher 2025 and a suite of newly developed enhancements across my clients support function. This is an exciting opportunity for a technically minded professional who can bridge the gap between system capability and user adoption, designing and delivering a structured training programme that enables support teams to maximise the benefits of the latest Dispatcher developments. Key Responsibilities Develop and deliver a comprehensive training plan for Dispatcher 2025 and associated enhancements. Assess current knowledge levels and identify training needs across the support team. Translate complex technical functionality into engaging, user-friendly training materials. Deliver classroom, virtual and hands-on training sessions to end users. Create supporting documentation, user guides and knowledge resources. Provide ongoing coaching and support throughout the adoption period. Gather feedback and refine training content to ensure effective knowledge transfer. Knowledge and experience; Strong knowledge and hands-on experience with Dispatcher software/platforms. Proven experience designing and delivering technical training programmes. Ability to communicate complex technical concepts to non-technical audiences. Experience producing structured training plans, user documentation and learning materials. Excellent stakeholder engagement and presentation skills. Strong organisational skills with the ability to manage multiple workstreams. Current SC Clearance preferred (eligiblitly for SC Clearance considered) What you'll get in return c market rates What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
NEW VACANCY! (PK9368) ACCOUNT MANAGER WEST YORKSHIRE Office Based Monday to Thursday 9am - 5.30pm / Friday 9am - 5:00pm SALARY DEPENDING ON EXPERIENCE (OTE 38K - 50K) + Pension + Benefits Package + 23 Days Holiday + Bank Holidays Rising To 28 Days with Length of Service Benefits: Achievable Bonus Scheme - Team & Company performance based Year End Bonus Growth Shares Personal Development Programmes Personal Accident Insurance 3X Salary Free Life Insurance Private Medical Insurance (Including Family) Free Annual Flu Vaccination Complaints reward scheme 8 Weeks Full paid Maternity Leave Free Cash Plan Salary Sacrifice for Bikes Salary Extras Platform - Discounted Gift Cards, Team Clubs, Corporate Perks, Gym Scheme, Discounted Cinema 50 Birthday bonus or the day off Summer Functions & Nights Out My client is one of the UK's leading specialists in packaging solutions, supplying major brands and manufacturers across the food, beverage, household and personal care markets. With decades of industry expertise, they pride themselves on offering high-quality printed films, laminates and sustainable packaging formats that meet the ever-evolving needs of a modern production environments. They invest heavily in innovation, quality and people, ensuring their products not only perform to the highest standards, but also support customers with improved efficiency, reduced waste and environmental responsibility. With a culture built on continuous improvement, professional development and customer excellence, they offer a stable, forward-thinking workplace where employees are encouraged to grow, contribute ideas and take pride in delivering outstanding results. They are looking to recruit an Account Manager to join their team. The role is to work within the Customer Business Manager team to look after their broad range of customers, securing their business and looking to grow relationships and further opportunities with them. You would support the customer and represent them internally, managing their requirements, stock, orders and proactively sharing market information. Essential Requirements: Previous Experience in Account Management / Customer Service - Training will be provided on product the products Driving licence - the role will include travel to client sites approx. 4 days per month The Role / Responsibilities: Be the customers first point of contact and represent them internally. Offer a first-class customer service experience by maintaining and developing long term relationships with key customers and accounts across many levels. Visit customers regularly and continuously keep them up to date with market and product updates. Effectively manage customer's stock levels by using forecasts, proactively plan raw materials, explore alternative materials and provide stock recommendations and advice. Develop and implement strategic plans to add value to both the customer and business. Identify ways to grow customer accounts through new business opportunities. Work cross-functionally with the internal team to ensure key timelines are hit and projects are working seamlessly. Requirements: Driving Licence and own transport is essential pool cars are available for customer visits. Have the right attitude and values are just as important to contribute to their high-performance culture. Ability and high willingness to travel to customer account meetings with potential overnight stays. (approx. 4 times a month) Proven experience, skills and knowledge in a Customer Service/Account Manager role. Ability to build strong collaborative relationships both internally and externally with key customers and accounts. Highly customer focused, strong commercial acumen and communication skills. Strategic thinking and planning, with strong decision-making skills. Confident working with key Microsoft Office and ERP applications. Keen management and leadership skills (desirable). Packaging industry experience, skills and knowledge (desirable but not essential).
Aug 13, 2026
Full time
NEW VACANCY! (PK9368) ACCOUNT MANAGER WEST YORKSHIRE Office Based Monday to Thursday 9am - 5.30pm / Friday 9am - 5:00pm SALARY DEPENDING ON EXPERIENCE (OTE 38K - 50K) + Pension + Benefits Package + 23 Days Holiday + Bank Holidays Rising To 28 Days with Length of Service Benefits: Achievable Bonus Scheme - Team & Company performance based Year End Bonus Growth Shares Personal Development Programmes Personal Accident Insurance 3X Salary Free Life Insurance Private Medical Insurance (Including Family) Free Annual Flu Vaccination Complaints reward scheme 8 Weeks Full paid Maternity Leave Free Cash Plan Salary Sacrifice for Bikes Salary Extras Platform - Discounted Gift Cards, Team Clubs, Corporate Perks, Gym Scheme, Discounted Cinema 50 Birthday bonus or the day off Summer Functions & Nights Out My client is one of the UK's leading specialists in packaging solutions, supplying major brands and manufacturers across the food, beverage, household and personal care markets. With decades of industry expertise, they pride themselves on offering high-quality printed films, laminates and sustainable packaging formats that meet the ever-evolving needs of a modern production environments. They invest heavily in innovation, quality and people, ensuring their products not only perform to the highest standards, but also support customers with improved efficiency, reduced waste and environmental responsibility. With a culture built on continuous improvement, professional development and customer excellence, they offer a stable, forward-thinking workplace where employees are encouraged to grow, contribute ideas and take pride in delivering outstanding results. They are looking to recruit an Account Manager to join their team. The role is to work within the Customer Business Manager team to look after their broad range of customers, securing their business and looking to grow relationships and further opportunities with them. You would support the customer and represent them internally, managing their requirements, stock, orders and proactively sharing market information. Essential Requirements: Previous Experience in Account Management / Customer Service - Training will be provided on product the products Driving licence - the role will include travel to client sites approx. 4 days per month The Role / Responsibilities: Be the customers first point of contact and represent them internally. Offer a first-class customer service experience by maintaining and developing long term relationships with key customers and accounts across many levels. Visit customers regularly and continuously keep them up to date with market and product updates. Effectively manage customer's stock levels by using forecasts, proactively plan raw materials, explore alternative materials and provide stock recommendations and advice. Develop and implement strategic plans to add value to both the customer and business. Identify ways to grow customer accounts through new business opportunities. Work cross-functionally with the internal team to ensure key timelines are hit and projects are working seamlessly. Requirements: Driving Licence and own transport is essential pool cars are available for customer visits. Have the right attitude and values are just as important to contribute to their high-performance culture. Ability and high willingness to travel to customer account meetings with potential overnight stays. (approx. 4 times a month) Proven experience, skills and knowledge in a Customer Service/Account Manager role. Ability to build strong collaborative relationships both internally and externally with key customers and accounts. Highly customer focused, strong commercial acumen and communication skills. Strategic thinking and planning, with strong decision-making skills. Confident working with key Microsoft Office and ERP applications. Keen management and leadership skills (desirable). Packaging industry experience, skills and knowledge (desirable but not essential).
Position: SAP Procurement Tech Lead Employment Type: Contract Start: ASAP(August/September 2026) Duration: 12 Months Location: Buckinghamshire, UK (Hybrid - 3 days per week office) Language(s): English Focus on SAP is a specialist SAP and ERP Recruitment organisation offering both permanent and contract staffing solutions on a global scale. Client - Partnered with a global leader in digital transformation and IT services, working with some of the world's largest organisations. The business delivers complex technology transformation programmes that require innovation, collaboration and thought leadership. Role - We are seeking an experienced SAP Procurement Tech Lead/SAP S/4HANA Procurement Lead to support a major procurement transformation and acquisition integration programme . This senior role requires expertise across SAP S/4HANA Sourcing & Procurement, SAP MM and SAP Ariba . You will lead the harmonisation of procurement processes, support Target Operating Model (TOM) design and supplier rationalisation, and provide functional leadership across the design, integration and deployment of SAP S/4HANA Procurement and Ariba solutions . Key Responsibilities: Procurement Transformation & Integration Lead procurement transformation and acquisition integration , defining future-state processes and the Procurement Target Operating Model (TOM) . Drive process harmonisation, supplier and contract rationalisation , identifying integration risks and transformation opportunities. Establish consistent supplier management, procurement governance and controls across the future-state operating model. SAP S/4HANA Procurement & Ariba Lead Fit-to-Standard, requirements gathering and process design , translating business requirements into scalable SAP S/4HANA Sourcing & Procurement solutions. Provide functional leadership across SAP MM, Purchasing, Supplier Management, Procurement Master Data and SAP Ariba . Define integrations across SAP S/4HANA, SAP Ariba, Finance and third-party procurement/vendor management platforms . Data, Testing & Deployment Lead Supplier Master Data, migration, data quality and readiness activities. Support SIT, UAT, deployment, go-live, hypercare and L2/L3 functional support . Drive process optimisation, automation and continuous improvement across the procurement landscape. Governance & Stakeholder Management Act as a trusted advisor to senior Procurement, Finance, Risk, Compliance, Legal and IT stakeholders. Embed governance, risk, controls, audit and compliance requirements throughout procurement process and solution design. Provide strategic recommendations supporting transformation, integration and key programme decisions . Key Skills: 10+ years' SAP Procurement experience , including 7+ years across SAP MM and SAP S/4HANA Sourcing & Procurement . Deep functional expertise across SAP S/4HANA Procurement, SAP MM, Purchasing, Supplier Management and Procurement Master Data , including integration with Finance, Inventory and Logistics. Proven delivery of procurement transformation , including current-state assessment, future-state process design, Target Operating Models (TOM) , harmonisation and standardisation. Experienced in leading Fit-to-Standard, requirements gathering and process design workshops , translating business requirements into scalable SAP solutions. Banking/Financial Services experience is desirable , with knowledge of procurement governance, controls and compliance within regulated environments. Experience across M&A, acquisition integration and complex transformation programmes , including process gap analysis, integration risk and procurement optimisation. Strong consulting and senior stakeholder management skills across Procurement, Finance, Risk, Compliance, Legal and IT. SAP Ariba experience is highly desirable , particularly Sourcing, Contracts, Buying & Invoicing, SLP and Supplier Risk ; post-merger or acquisition integration experience would be advantageous. If you are interested or would like to know more, please email (see below) with your CV and availability to speak. Applicants must be a UK resident and holds a valid right to work status.
Aug 13, 2026
Contractor
Position: SAP Procurement Tech Lead Employment Type: Contract Start: ASAP(August/September 2026) Duration: 12 Months Location: Buckinghamshire, UK (Hybrid - 3 days per week office) Language(s): English Focus on SAP is a specialist SAP and ERP Recruitment organisation offering both permanent and contract staffing solutions on a global scale. Client - Partnered with a global leader in digital transformation and IT services, working with some of the world's largest organisations. The business delivers complex technology transformation programmes that require innovation, collaboration and thought leadership. Role - We are seeking an experienced SAP Procurement Tech Lead/SAP S/4HANA Procurement Lead to support a major procurement transformation and acquisition integration programme . This senior role requires expertise across SAP S/4HANA Sourcing & Procurement, SAP MM and SAP Ariba . You will lead the harmonisation of procurement processes, support Target Operating Model (TOM) design and supplier rationalisation, and provide functional leadership across the design, integration and deployment of SAP S/4HANA Procurement and Ariba solutions . Key Responsibilities: Procurement Transformation & Integration Lead procurement transformation and acquisition integration , defining future-state processes and the Procurement Target Operating Model (TOM) . Drive process harmonisation, supplier and contract rationalisation , identifying integration risks and transformation opportunities. Establish consistent supplier management, procurement governance and controls across the future-state operating model. SAP S/4HANA Procurement & Ariba Lead Fit-to-Standard, requirements gathering and process design , translating business requirements into scalable SAP S/4HANA Sourcing & Procurement solutions. Provide functional leadership across SAP MM, Purchasing, Supplier Management, Procurement Master Data and SAP Ariba . Define integrations across SAP S/4HANA, SAP Ariba, Finance and third-party procurement/vendor management platforms . Data, Testing & Deployment Lead Supplier Master Data, migration, data quality and readiness activities. Support SIT, UAT, deployment, go-live, hypercare and L2/L3 functional support . Drive process optimisation, automation and continuous improvement across the procurement landscape. Governance & Stakeholder Management Act as a trusted advisor to senior Procurement, Finance, Risk, Compliance, Legal and IT stakeholders. Embed governance, risk, controls, audit and compliance requirements throughout procurement process and solution design. Provide strategic recommendations supporting transformation, integration and key programme decisions . Key Skills: 10+ years' SAP Procurement experience , including 7+ years across SAP MM and SAP S/4HANA Sourcing & Procurement . Deep functional expertise across SAP S/4HANA Procurement, SAP MM, Purchasing, Supplier Management and Procurement Master Data , including integration with Finance, Inventory and Logistics. Proven delivery of procurement transformation , including current-state assessment, future-state process design, Target Operating Models (TOM) , harmonisation and standardisation. Experienced in leading Fit-to-Standard, requirements gathering and process design workshops , translating business requirements into scalable SAP solutions. Banking/Financial Services experience is desirable , with knowledge of procurement governance, controls and compliance within regulated environments. Experience across M&A, acquisition integration and complex transformation programmes , including process gap analysis, integration risk and procurement optimisation. Strong consulting and senior stakeholder management skills across Procurement, Finance, Risk, Compliance, Legal and IT. SAP Ariba experience is highly desirable , particularly Sourcing, Contracts, Buying & Invoicing, SLP and Supplier Risk ; post-merger or acquisition integration experience would be advantageous. If you are interested or would like to know more, please email (see below) with your CV and availability to speak. Applicants must be a UK resident and holds a valid right to work status.
An exciting opportunity has arisen for an HR Advisor to work for BAE Systems in Barrow-in-Furness on a 12 month maternity cover contract. As an individual in the People Services field, the role holder will focus on the following; - Contributes to the development of and understands the IBP of the relevant business area. - Identifies people and organisation requirements underpinning the Integrated Business Plan with a view to driving enhanced customer value. - Works with Centres of Excellent and the wider HR model to integrate solutions and to evaluate suitability to sector requirements. - Embeds competitive practice, policies, frameworks, governance, education and supporting tools across HR domains - Applies a developed understanding of line of business or sector engaging relevant stakeholders to implement change - Supports the analysis of line of business or sector people data and feeds into the CoE, to benchmark and to implement short and long term solutions that improve performance, demonstrating value add - Contributes to opportunities for increased effectiveness and cohesion across BAE Systems through enterprise-wide knowledge sharing, as part of CoE driven enterprise-wide steering groups and programmes of work - Drives engagement with critical HR processes, with the support of by tools e.g. Success Factors - Helps broker high quality, precise and robust end to end support to internal customers - Works across line of business or sector strategic leadership, management and other partners to deploy coordinated, business-oriented solutions. As an individual at this role level, the role holder is expected to Advise and acts as a point of contact for employees and/or HR on their respective field - Manage and resolves queries - Report into the Senior or non-senior HR Lead or Partner - First port of call for a number of aspects in the organisation - Ensure queries are dealt with promptly and reliably - Provide operational advice on a range of people issues - Assist with monitoring key metrics and using HR information systems to input and compile data - Operates in a manufacturing, unionised, project-based organisation - Influence and coach others in line with business priorities - Unlikely to have direct responsibility of budgets - Work closely with HR Managers, Leads / Partners and Associates - Resolve employee relation queries - Be a professional with a comprehensive knowledge of People processes, procedures and the Company Knowledge: - Fundamental experience of HR policies and procedures, basic understanding of Employment law. Skills: - Operates in a manufacturing and/or cross functional, unionised environment - Problem solver and solution orientated Qualifications; - CIPD Level 5 About the team; - Supporting a stakeholders in a multi-disciplined unionised environment in operations, engineering and integration/support disciplines). The team consists of a team of 20 HR professionals. We require In-depth experience in providing guidance to stakeholder of our HR policies and procedures confidently in what can be complex cases and ability to problem solve with a solution orientated mindset. Some experience of organisational design would be an advantage. Morson is acting as an employment business in relation to this vacancy. Human Resources; HRBP; CIPD; HR Generalist; ER; Employment Relations; Employee Relations; Employer Relations; Coaching; Resource Planning; Trade Unions; Stakeholder management; People development; Talent Management; Succession Planning; HR Policies; Change Management; Mediation; HR Advisor; HR Specialist; Employment Law; People Management; Learning and Development; Capability Development; Early Careers
Aug 13, 2026
Contractor
An exciting opportunity has arisen for an HR Advisor to work for BAE Systems in Barrow-in-Furness on a 12 month maternity cover contract. As an individual in the People Services field, the role holder will focus on the following; - Contributes to the development of and understands the IBP of the relevant business area. - Identifies people and organisation requirements underpinning the Integrated Business Plan with a view to driving enhanced customer value. - Works with Centres of Excellent and the wider HR model to integrate solutions and to evaluate suitability to sector requirements. - Embeds competitive practice, policies, frameworks, governance, education and supporting tools across HR domains - Applies a developed understanding of line of business or sector engaging relevant stakeholders to implement change - Supports the analysis of line of business or sector people data and feeds into the CoE, to benchmark and to implement short and long term solutions that improve performance, demonstrating value add - Contributes to opportunities for increased effectiveness and cohesion across BAE Systems through enterprise-wide knowledge sharing, as part of CoE driven enterprise-wide steering groups and programmes of work - Drives engagement with critical HR processes, with the support of by tools e.g. Success Factors - Helps broker high quality, precise and robust end to end support to internal customers - Works across line of business or sector strategic leadership, management and other partners to deploy coordinated, business-oriented solutions. As an individual at this role level, the role holder is expected to Advise and acts as a point of contact for employees and/or HR on their respective field - Manage and resolves queries - Report into the Senior or non-senior HR Lead or Partner - First port of call for a number of aspects in the organisation - Ensure queries are dealt with promptly and reliably - Provide operational advice on a range of people issues - Assist with monitoring key metrics and using HR information systems to input and compile data - Operates in a manufacturing, unionised, project-based organisation - Influence and coach others in line with business priorities - Unlikely to have direct responsibility of budgets - Work closely with HR Managers, Leads / Partners and Associates - Resolve employee relation queries - Be a professional with a comprehensive knowledge of People processes, procedures and the Company Knowledge: - Fundamental experience of HR policies and procedures, basic understanding of Employment law. Skills: - Operates in a manufacturing and/or cross functional, unionised environment - Problem solver and solution orientated Qualifications; - CIPD Level 5 About the team; - Supporting a stakeholders in a multi-disciplined unionised environment in operations, engineering and integration/support disciplines). The team consists of a team of 20 HR professionals. We require In-depth experience in providing guidance to stakeholder of our HR policies and procedures confidently in what can be complex cases and ability to problem solve with a solution orientated mindset. Some experience of organisational design would be an advantage. Morson is acting as an employment business in relation to this vacancy. Human Resources; HRBP; CIPD; HR Generalist; ER; Employment Relations; Employee Relations; Employer Relations; Coaching; Resource Planning; Trade Unions; Stakeholder management; People development; Talent Management; Succession Planning; HR Policies; Change Management; Mediation; HR Advisor; HR Specialist; Employment Law; People Management; Learning and Development; Capability Development; Early Careers
Locations : London Riyadh Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As an economist in BCG's Center for Public Economics, you will join a specialized international team of economists, data scientists, and subject matter experts focusing on macroeconomic analysis and economic development topics globally. This role will be primarily client-facing, and you will be deployed as a technical specialist across a wide range of BCG's projects, for the purpose of helping public sector clients understand the economic implications of important topics such as fiscal policy, trade policy, infrastructure programs, AI and technology, climate and environment, and industrial strategy. As a Manager - BCG Vantage on our Client Focus path within BCG's Public Sector Practice Area, you will work in a growing global team, delivering value to clients via individual expertise and/or institutionalized BCG Vantage assets (economic models, products, tools, data, workshops, frameworks, surveys, domain-specific data and related expertise, etc.). You will contribute to proposals and cases through thought partnership in your area of expertise, deliver original analyses and insights helping drive strong impact with clients. While contributing to client cases, workshops and proposals, occasional travel to serve clients onsite during staffing assignments is expected to understand client requirements, and design / develop solutions. You will support commercialization efforts for the topic/sector working, in conjunction with business leaders, providing insights & advice for proposals and client workshops. Additionally, as a Manager - BCG Vantage, you will lead development of intellectual property & assets for the business and mentor and guide junior colleagues based on your topic/sector expertise. YOU'RE GOOD AT Delivering high-quality macroeconomic analysis through established technical approaches (input-output modeling, computable general equilibrium modeling, econometric techniques) Distilling insights from technical analyses to produce concise written outputs for a variety of audiences at pace Engaging senior stakeholders and client team members, delivering targeted communication based on stakeholder settings Managing projects with ability to prioritize work in a fast-paced environment, demonstrating business sense and adaptability Training, coaching, and mentoring junior team members Working in an ever changing and complex environment, and comfortable with ambiguity and navigating a fast-paced environment What You'll Bring 3+ years experience as a professional economist required, candidates with economic consulting experience and/or a proven history of delivering macroeconomic impact assessments strongly preferred In lieu of consulting experience, 4+ years minimum industry experience required (for example, government economist roles); 6+ years of industry experience strongly preferred Bachelor's Degree in Economics required (advanced degree in Economics or a highly related discipline such as Development Economics preferred) Demonstrable experience and expertise in macroeconomic modeling and econometric analysis Proficiency with at least one of R/Python/Stata/EViews Deep understanding and expertise in macroeconomics Strong problem-solving capabilities Excellent interpersonal and communication skills Fluency in English; other languages requested in certain locations Who You'll Work With As a Manager - BCG Vantage on our Client Focus path, you will work face to face with clients and with BCG Project Leaders, Associates and Consultants. In the period between cases, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Additional info BCG Vantage is a powerhouse of expertise, seamlessly embedded within Practice Areas and markets to drive extraordinary impact. It equips BCG case teams and clients with cutting-edge expertise, proprietary assets, actionable data, and transformative insights that empower our case teams and enable our clients to achieve their aspirations. With global experts across 20 Practices, covering more than 100 topics, sectors and offers, plus four focused geographic markets, BCG Vantage delivers unparalleled depth and breadth of insight & expertise. BCG Vantage consists of three career paths, each playing a crucial role in delivering value to clients, case teams and practice teams. Client Focus (Embedded Expertise) Integrates into client-facing teams to deliver direct client impact through expertise, know-how, and proprietary tools and assets Topic Activation (Sector Expertise with Proprietary Tool & Data Solutions) Combines deep domain insights with our know-how and proprietary assets to address targeted challenges directly with clients and project teams; co-creates insights on industry trends and functional topics, proprietary data and tools, and teams to codify IP that all enables BCG to deliver excellent business value with its clients Research (Practice Topic and Sector-Aligned Research and Insights) Delivers actionable research and insights tailored to the client project's needs; works with qualitative and quantitative data, conducts research and provides synthesized results from sources including commercial data, public and open source, company and industry research, macro-economic, commodities and trade data Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Aug 13, 2026
Full time
Locations : London Riyadh Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As an economist in BCG's Center for Public Economics, you will join a specialized international team of economists, data scientists, and subject matter experts focusing on macroeconomic analysis and economic development topics globally. This role will be primarily client-facing, and you will be deployed as a technical specialist across a wide range of BCG's projects, for the purpose of helping public sector clients understand the economic implications of important topics such as fiscal policy, trade policy, infrastructure programs, AI and technology, climate and environment, and industrial strategy. As a Manager - BCG Vantage on our Client Focus path within BCG's Public Sector Practice Area, you will work in a growing global team, delivering value to clients via individual expertise and/or institutionalized BCG Vantage assets (economic models, products, tools, data, workshops, frameworks, surveys, domain-specific data and related expertise, etc.). You will contribute to proposals and cases through thought partnership in your area of expertise, deliver original analyses and insights helping drive strong impact with clients. While contributing to client cases, workshops and proposals, occasional travel to serve clients onsite during staffing assignments is expected to understand client requirements, and design / develop solutions. You will support commercialization efforts for the topic/sector working, in conjunction with business leaders, providing insights & advice for proposals and client workshops. Additionally, as a Manager - BCG Vantage, you will lead development of intellectual property & assets for the business and mentor and guide junior colleagues based on your topic/sector expertise. YOU'RE GOOD AT Delivering high-quality macroeconomic analysis through established technical approaches (input-output modeling, computable general equilibrium modeling, econometric techniques) Distilling insights from technical analyses to produce concise written outputs for a variety of audiences at pace Engaging senior stakeholders and client team members, delivering targeted communication based on stakeholder settings Managing projects with ability to prioritize work in a fast-paced environment, demonstrating business sense and adaptability Training, coaching, and mentoring junior team members Working in an ever changing and complex environment, and comfortable with ambiguity and navigating a fast-paced environment What You'll Bring 3+ years experience as a professional economist required, candidates with economic consulting experience and/or a proven history of delivering macroeconomic impact assessments strongly preferred In lieu of consulting experience, 4+ years minimum industry experience required (for example, government economist roles); 6+ years of industry experience strongly preferred Bachelor's Degree in Economics required (advanced degree in Economics or a highly related discipline such as Development Economics preferred) Demonstrable experience and expertise in macroeconomic modeling and econometric analysis Proficiency with at least one of R/Python/Stata/EViews Deep understanding and expertise in macroeconomics Strong problem-solving capabilities Excellent interpersonal and communication skills Fluency in English; other languages requested in certain locations Who You'll Work With As a Manager - BCG Vantage on our Client Focus path, you will work face to face with clients and with BCG Project Leaders, Associates and Consultants. In the period between cases, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Additional info BCG Vantage is a powerhouse of expertise, seamlessly embedded within Practice Areas and markets to drive extraordinary impact. It equips BCG case teams and clients with cutting-edge expertise, proprietary assets, actionable data, and transformative insights that empower our case teams and enable our clients to achieve their aspirations. With global experts across 20 Practices, covering more than 100 topics, sectors and offers, plus four focused geographic markets, BCG Vantage delivers unparalleled depth and breadth of insight & expertise. BCG Vantage consists of three career paths, each playing a crucial role in delivering value to clients, case teams and practice teams. Client Focus (Embedded Expertise) Integrates into client-facing teams to deliver direct client impact through expertise, know-how, and proprietary tools and assets Topic Activation (Sector Expertise with Proprietary Tool & Data Solutions) Combines deep domain insights with our know-how and proprietary assets to address targeted challenges directly with clients and project teams; co-creates insights on industry trends and functional topics, proprietary data and tools, and teams to codify IP that all enables BCG to deliver excellent business value with its clients Research (Practice Topic and Sector-Aligned Research and Insights) Delivers actionable research and insights tailored to the client project's needs; works with qualitative and quantitative data, conducts research and provides synthesized results from sources including commercial data, public and open source, company and industry research, macro-economic, commodities and trade data Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
About the role Sytner BMW Tamworth is looking for an enthusiastic Apprentice Bodyshop MET Technician to join our experienced Bodyshop team. You don't need previous Bodyshop experience. What matters to us is your attitude, your willingness to learn and a genuine interest in developing a career in the automotive industry. As an apprentice, you'll combine structured learning with real, hands-on experience, working alongside skilled technicians and learning the techniques and technology involved in repairing some of the most advanced vehicles on the road. During your apprenticeship, you'll develop practical skills including: Removing and refitting mechanical, electrical and trim components Supporting the repair of vehicles following accident damage Learning how modern vehicle electrical and safety systems operate Using specialist tools, diagnostic equipment and repair technology Following BMW repair methods and manufacturer standards Inspecting your work and developing a real eye for quality Working alongside experienced Paint, Panel and MET Technicians Understanding how a professional Bodyshop works from start to finish You'll be learning from people who know the job inside out, with support throughout your apprenticeship as your knowledge, confidence and ability grow. About you Has a genuine interest in cars, engineering or automotive technology Enjoys practical, hands-on work Is curious and likes understanding how things work Has good attention to detail Takes pride in doing things properly Is reliable, positive and willing to learn Enjoys being part of a team Wants to build a long-term career rather than simply find their next job Applicants should have, or expect to achieve, GCSE grades 9 4 / A C, Functional Skills Level 2 or equivalent in English, Maths and one other subject. What will we give you? Quite simply, the opportunity to earn while you learn and build a career with one of the UK's leading automotive retail groups. Alongside your apprenticeship training, you'll gain experience working in a professional BMW Bodyshop environment with modern vehicles, specialist equipment and experienced colleagues around you. And completing your apprenticeship doesn't have to be the end of the journey. We want to develop talented people and give them the opportunity to build lasting careers with us. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Aug 13, 2026
Full time
About the role Sytner BMW Tamworth is looking for an enthusiastic Apprentice Bodyshop MET Technician to join our experienced Bodyshop team. You don't need previous Bodyshop experience. What matters to us is your attitude, your willingness to learn and a genuine interest in developing a career in the automotive industry. As an apprentice, you'll combine structured learning with real, hands-on experience, working alongside skilled technicians and learning the techniques and technology involved in repairing some of the most advanced vehicles on the road. During your apprenticeship, you'll develop practical skills including: Removing and refitting mechanical, electrical and trim components Supporting the repair of vehicles following accident damage Learning how modern vehicle electrical and safety systems operate Using specialist tools, diagnostic equipment and repair technology Following BMW repair methods and manufacturer standards Inspecting your work and developing a real eye for quality Working alongside experienced Paint, Panel and MET Technicians Understanding how a professional Bodyshop works from start to finish You'll be learning from people who know the job inside out, with support throughout your apprenticeship as your knowledge, confidence and ability grow. About you Has a genuine interest in cars, engineering or automotive technology Enjoys practical, hands-on work Is curious and likes understanding how things work Has good attention to detail Takes pride in doing things properly Is reliable, positive and willing to learn Enjoys being part of a team Wants to build a long-term career rather than simply find their next job Applicants should have, or expect to achieve, GCSE grades 9 4 / A C, Functional Skills Level 2 or equivalent in English, Maths and one other subject. What will we give you? Quite simply, the opportunity to earn while you learn and build a career with one of the UK's leading automotive retail groups. Alongside your apprenticeship training, you'll gain experience working in a professional BMW Bodyshop environment with modern vehicles, specialist equipment and experienced colleagues around you. And completing your apprenticeship doesn't have to be the end of the journey. We want to develop talented people and give them the opportunity to build lasting careers with us. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Dynamics 365 & Power Platform Developer 4-Month contract initially - Inside IR35 - up to 580 per day London based - remote working available Government sector Key Accountabilities Platform Development Develop, configure and enhance Dynamics 365 applications and associated Power Platform solutions. Deliver approved system enhancements, workflow automation and process improvements. Build and maintain Power Apps, Power Automate flows and Dataverse components. Support development of customer-facing digital capabilities including forms, portals and self-service functionality. Business-As-Usual Support Resolve development-related defects and technical issues. Support application maintenance and ongoing platform improvements. Assist with technical investigations and root cause analysis. Maintain technical documentation and release records. Project Delivery Deliver agreed technical work packages within approved projects. Collaborate with business stakeholders to translate requirements into deliverable solutions. Support testing activities across Development, SIT and UAT environments. Contribute to deployment planning and release readiness activities. Integration & Automation Support integrations between Dynamics 365, SharePoint, Microsoft 365 and other enterprise systems. Develop automation solutions that reduce manual effort and improve operational efficiency. Assist in implementing scalable and supportable solutions aligned to platform standards. Governance & Technical Standards Adhere to established development, security and deployment standards. Ensure all solution changes are documented and traceable. Participate in peer reviews and testing activities. Escalate design, security or platform concerns to the Dynamics 365 Architect and Product Owner. Role Boundaries To ensure clear accountability and avoid duplication of responsibilities: The Dynamics 365 Architect retains ownership of solution architecture, technical standards, environment strategy and deployment approvals. This role provides development and delivery capacity and does not hold design authority for the platform. All production deployments and significant solution changes will follow established governance and approval processes. Knowledge, Experience & Skills Essential Experience developing and configuring Microsoft Dynamics 365. Experience with Power Platform, including Power Apps and Power Automate. Strong understanding of Dataverse and Microsoft cloud technologies. Experience delivering solutions within Agile environments. Ability to interpret business requirements and translate them into technical solutions. Strong problem-solving and stakeholder engagement skills. Experience supporting enterprise CRM platforms within a complex organisational environment. Desirable Experience with Dynamics 365 Customer Service. Experience of SharePoint integration. Experience with Power Pages or customer portal technologies. Familiarity with Azure integrations and APIs. Knowledge of customer experience, property or asset management processes. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Aug 13, 2026
Contractor
Dynamics 365 & Power Platform Developer 4-Month contract initially - Inside IR35 - up to 580 per day London based - remote working available Government sector Key Accountabilities Platform Development Develop, configure and enhance Dynamics 365 applications and associated Power Platform solutions. Deliver approved system enhancements, workflow automation and process improvements. Build and maintain Power Apps, Power Automate flows and Dataverse components. Support development of customer-facing digital capabilities including forms, portals and self-service functionality. Business-As-Usual Support Resolve development-related defects and technical issues. Support application maintenance and ongoing platform improvements. Assist with technical investigations and root cause analysis. Maintain technical documentation and release records. Project Delivery Deliver agreed technical work packages within approved projects. Collaborate with business stakeholders to translate requirements into deliverable solutions. Support testing activities across Development, SIT and UAT environments. Contribute to deployment planning and release readiness activities. Integration & Automation Support integrations between Dynamics 365, SharePoint, Microsoft 365 and other enterprise systems. Develop automation solutions that reduce manual effort and improve operational efficiency. Assist in implementing scalable and supportable solutions aligned to platform standards. Governance & Technical Standards Adhere to established development, security and deployment standards. Ensure all solution changes are documented and traceable. Participate in peer reviews and testing activities. Escalate design, security or platform concerns to the Dynamics 365 Architect and Product Owner. Role Boundaries To ensure clear accountability and avoid duplication of responsibilities: The Dynamics 365 Architect retains ownership of solution architecture, technical standards, environment strategy and deployment approvals. This role provides development and delivery capacity and does not hold design authority for the platform. All production deployments and significant solution changes will follow established governance and approval processes. Knowledge, Experience & Skills Essential Experience developing and configuring Microsoft Dynamics 365. Experience with Power Platform, including Power Apps and Power Automate. Strong understanding of Dataverse and Microsoft cloud technologies. Experience delivering solutions within Agile environments. Ability to interpret business requirements and translate them into technical solutions. Strong problem-solving and stakeholder engagement skills. Experience supporting enterprise CRM platforms within a complex organisational environment. Desirable Experience with Dynamics 365 Customer Service. Experience of SharePoint integration. Experience with Power Pages or customer portal technologies. Familiarity with Azure integrations and APIs. Knowledge of customer experience, property or asset management processes. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Senior Analyst - BCG Vantage on our Topic Activation path within BCG's Health Care Practice Area, you will deliver against the client and commercial priorities for the Med Tech business in EU and AP. You will work in a growing global team, providing industry/functional expertise and insights whilst working together with case and proposal teams to provide knowledge assets, analysis and expert advisory. You'll serve as a thought partner and content expert to case teams and topic/sector leaders, helping structure and solve complex issues. Additionally, as a Senior Analyst - BCG Vantage, you will help identify opportunities to apply generative AI and AI-enabled tools to improve how MedTech knowledge, analysis, and consulting assets are created and delivered. Working with consultants, knowledge teams, and BCG's AI and product specialists, you will prototype and scale reusable tools, agents, and workflows that accelerate research, improve consistency, and enhance the quality of client delivery. The Med Tech team at BCG brings deep industry expertise across IVD, Life Science Tools, Medical Equipment, Devices, and Supplies. We are passionate about helping clients in this dynamic and fragmented space strengthen their competitive positioning in an evolving market. Our work spans critical topics such as corporate strategy, M&A, go-to-market and commercial excellence, innovation, operational performance, and digital transformation. Success in this role will require: In depth knowledge of the Med Tech landscape, including market dynamics and evolving trends Strong understanding of at least one of these high-priority Med Tech segments: Cardiovascular, Dental, Diagnostic Imaging, Endoscopy, Ophthalmics, Orthopedics, Surgery Strategic and analytical acumen related to Med Tech; ability to identify market opportunities and growth drivers, experience in strategies to address market challenges, and understanding of innovation in Med Tech Prototype, test, and help deploy AI-enabled tools, agents, and reusable assets, working with end users and internal BCG team to refine successful solutions and scale them responsibly across engagements, regions, and MedTech segments. Ability to translate insights into strategic recommendations for commercial execution and business growth in support of the go-to-market agenda and priorities Familiarity with key data sources for secondary research and expertise in synthesizing insights from multiple data sets to develop business recommendations YOU'RE GOOD AT Solving client problems through formulating relevant research and/or analytical approaches in your area of expertise Breaking complex consulting workflows into clear components and translating business requirements into practical AI-enabled solutions that non-technical teams can use effectively. Rapidly building and iterating tools using Claude Code and other generative AI platforms, incorporating user feedback while documenting methodologies, limitations, and best practices to support responsible adoption and reuse. Communicating with case teams and stakeholders, in a credible and confident way Working collaboratively and effectively in a group dynamic often virtual, proficient in agile ways of working Being flexible and bringing a curious and creative mindset, open to new things and able to propose innovative ideas Navigating complexity and ambiguity What You'll Bring 2+ years of consulting experience in relevant MedTech sector required; candidates with consulting experience strongly preferred In lieu of consulting experience, 3+ years minimum industry experience required; 4-6+ years of industry experience strongly preferred Bachelor's Degree required (advanced degree preferred) Fluency in English; other European languages spoken is a bonus Strong business acumen and problem-solving capabilities Strong written and verbal communication skills Who You'll Work With As a Senior Analyst - BCG Vantage on our Topic Activation path, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Additional info BCG Vantage is a powerhouse of expertise, seamlessly embedded within Practice Areas and markets to drive extraordinary impact. It equips BCG case teams and clients with cutting-edge expertise, proprietary assets, actionable data, and transformative insights that empower our case teams and enable our clients to achieve their aspirations. With global experts across 20 Practices, covering more than 100 topics, sectors and offers, plus four focused geographic markets, BCG Vantage delivers unparalleled depth and breadth of insight & expertise. BCG Vantage consists of three career paths, each playing a crucial role in delivering value to clients, case teams and practice teams. Client Focus (Embedded Expertise) Integrates into client-facing teams to deliver direct client impact through expertise, know-how, and proprietary tools and assets Topic Activation (Sector Expertise with Proprietary Tool & Data Solutions) Combines deep domain insights with our know-how and proprietary assets to address targeted challenges directly with clients and project teams; co-creates insights on industry trends and functional topics, proprietary data and tools, and teams to codify IP that all enables BCG to deliver excellent business value with its clients Research (Practice Topic and Sector-Aligned Research and Insights) Delivers actionable research and insights tailored to the client project's needs; works with qualitative and quantitative data, conducts research and provides synthesized results from sources including commercial data, public and open source, company and industry research, macro-economic, commodities and trade data. Please note that this role is a temporary position with a twelve-month contract. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Aug 13, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do As a Senior Analyst - BCG Vantage on our Topic Activation path within BCG's Health Care Practice Area, you will deliver against the client and commercial priorities for the Med Tech business in EU and AP. You will work in a growing global team, providing industry/functional expertise and insights whilst working together with case and proposal teams to provide knowledge assets, analysis and expert advisory. You'll serve as a thought partner and content expert to case teams and topic/sector leaders, helping structure and solve complex issues. Additionally, as a Senior Analyst - BCG Vantage, you will help identify opportunities to apply generative AI and AI-enabled tools to improve how MedTech knowledge, analysis, and consulting assets are created and delivered. Working with consultants, knowledge teams, and BCG's AI and product specialists, you will prototype and scale reusable tools, agents, and workflows that accelerate research, improve consistency, and enhance the quality of client delivery. The Med Tech team at BCG brings deep industry expertise across IVD, Life Science Tools, Medical Equipment, Devices, and Supplies. We are passionate about helping clients in this dynamic and fragmented space strengthen their competitive positioning in an evolving market. Our work spans critical topics such as corporate strategy, M&A, go-to-market and commercial excellence, innovation, operational performance, and digital transformation. Success in this role will require: In depth knowledge of the Med Tech landscape, including market dynamics and evolving trends Strong understanding of at least one of these high-priority Med Tech segments: Cardiovascular, Dental, Diagnostic Imaging, Endoscopy, Ophthalmics, Orthopedics, Surgery Strategic and analytical acumen related to Med Tech; ability to identify market opportunities and growth drivers, experience in strategies to address market challenges, and understanding of innovation in Med Tech Prototype, test, and help deploy AI-enabled tools, agents, and reusable assets, working with end users and internal BCG team to refine successful solutions and scale them responsibly across engagements, regions, and MedTech segments. Ability to translate insights into strategic recommendations for commercial execution and business growth in support of the go-to-market agenda and priorities Familiarity with key data sources for secondary research and expertise in synthesizing insights from multiple data sets to develop business recommendations YOU'RE GOOD AT Solving client problems through formulating relevant research and/or analytical approaches in your area of expertise Breaking complex consulting workflows into clear components and translating business requirements into practical AI-enabled solutions that non-technical teams can use effectively. Rapidly building and iterating tools using Claude Code and other generative AI platforms, incorporating user feedback while documenting methodologies, limitations, and best practices to support responsible adoption and reuse. Communicating with case teams and stakeholders, in a credible and confident way Working collaboratively and effectively in a group dynamic often virtual, proficient in agile ways of working Being flexible and bringing a curious and creative mindset, open to new things and able to propose innovative ideas Navigating complexity and ambiguity What You'll Bring 2+ years of consulting experience in relevant MedTech sector required; candidates with consulting experience strongly preferred In lieu of consulting experience, 3+ years minimum industry experience required; 4-6+ years of industry experience strongly preferred Bachelor's Degree required (advanced degree preferred) Fluency in English; other European languages spoken is a bonus Strong business acumen and problem-solving capabilities Strong written and verbal communication skills Who You'll Work With As a Senior Analyst - BCG Vantage on our Topic Activation path, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of BCG Vantage positions that allow us to pursue exciting, innovative BCG Vantage careers. Additional info BCG Vantage is a powerhouse of expertise, seamlessly embedded within Practice Areas and markets to drive extraordinary impact. It equips BCG case teams and clients with cutting-edge expertise, proprietary assets, actionable data, and transformative insights that empower our case teams and enable our clients to achieve their aspirations. With global experts across 20 Practices, covering more than 100 topics, sectors and offers, plus four focused geographic markets, BCG Vantage delivers unparalleled depth and breadth of insight & expertise. BCG Vantage consists of three career paths, each playing a crucial role in delivering value to clients, case teams and practice teams. Client Focus (Embedded Expertise) Integrates into client-facing teams to deliver direct client impact through expertise, know-how, and proprietary tools and assets Topic Activation (Sector Expertise with Proprietary Tool & Data Solutions) Combines deep domain insights with our know-how and proprietary assets to address targeted challenges directly with clients and project teams; co-creates insights on industry trends and functional topics, proprietary data and tools, and teams to codify IP that all enables BCG to deliver excellent business value with its clients Research (Practice Topic and Sector-Aligned Research and Insights) Delivers actionable research and insights tailored to the client project's needs; works with qualitative and quantitative data, conducts research and provides synthesized results from sources including commercial data, public and open source, company and industry research, macro-economic, commodities and trade data. Please note that this role is a temporary position with a twelve-month contract. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Salary c£65,000 + benefits package Join us as the UK & Ireland Data Protection Officer and play a pivotal role in shaping and safeguarding the privacy framework across cardfactory, (url removed) and Garlanna. In this influential position, you'll act as a trusted, independent advisor-ensuring our organisation meets its obligations under UK GDPR, EU GDPR, PECR, ePrivacy and related legislation. You'll lead the way in embedding a strong culture of privacy by design, guiding stakeholders at all levels, and championing accountability across our UK and Ireland operations. As the primary contact for regulators, data subjects and internal teams, you'll oversee compliance, identify and mitigate privacy risks, and ensure robust policies and controls are in place. If you're ready to make a significant impact by driving a proactive, risk-aware approach to data protection, we'd love to hear from you. At cardfactory, we believe in smart working. That means you'll spend around two days a week at our Wakefield support centre, with the flexibility to work from home the rest of the time. What you'll do: Data Protection Strategy: Develop, implement and maintain a comprehensive Data Protection Strategy aligned to organisational goals and legislation. Own and update the Record of Processing Activities (ROPA). Policies & Documentation: Maintain all data protection policies, procedures and documentation, including DPIAs, privacy notices, breach logs and SAR logs. Support development of the Information Security Management System. Compliance Management: Lead audits and compliance activities to meet UK/EU GDPR, PECR and other regulatory requirements. Run the GDPR and data privacy steering committee. Monitoring & Audit: Conduct ongoing assessments and internal audits to ensure adherence to data protection standards. Review contracts to ensure appropriate legal and technical safeguards. Regulatory Liaison: Act as the primary contact for the ICO, DPC and other regulatory bodies, managing enquiries, investigations and reporting duties. Incident & Breach Management: Lead breach assessments, investigations and reporting, ensuring effective mitigation, documentation and communication. Training & Awareness: Design and deliver training initiatives, keeping colleagues informed on data protection requirements, risks and emerging trends. Leadership: Advise senior leaders and business units on privacy risks and compliance. Provide leadership and mentoring to the team. Supplier Risk Management: Oversee governance and risk assessments for third-party suppliers to ensure compliance and security standards are met. Collaboration & Consultancy: Act as the first point of contact for data privacy queries. Work cross-functionally to ensure a consistent, business-aligned approach to data protection. Risk Management: Identify, assess and mitigate data privacy risks, ensuring clear reporting to the appropriate stakeholders. What you'll need: Strong risk management capability and ability to deliver practical, commercially-aware solutions. Strong influencing skills (soft / hard / active listening etc.) - and the ability to blend and adapt them to the situation and intended audience. Able to implement a holistic security program of strategy, policies, processes and technologies. Being able to balance legislative requirements taking into consideration a commercial viewpoint People management skills to direct and manage a small team of data privacy specialists. Experience: Substantial experience in a DPO role, managing privacy operations complaints with the GDPR and PECR. Experience leading, developing and managing teams. Familiarity with Microsoft Purview, One Trust and other similar DSAR management and tooling. Experience working in fast-paced and complex environments, working across multiple business units. Experience with ISO 27001, ISO27701, ISAE 3000/3402 or other information security standards and frameworks. There is no fixed closing date for this role, so we encourage you to apply early as we may close the vacancy once we've received enough applications.
Aug 13, 2026
Full time
Salary c£65,000 + benefits package Join us as the UK & Ireland Data Protection Officer and play a pivotal role in shaping and safeguarding the privacy framework across cardfactory, (url removed) and Garlanna. In this influential position, you'll act as a trusted, independent advisor-ensuring our organisation meets its obligations under UK GDPR, EU GDPR, PECR, ePrivacy and related legislation. You'll lead the way in embedding a strong culture of privacy by design, guiding stakeholders at all levels, and championing accountability across our UK and Ireland operations. As the primary contact for regulators, data subjects and internal teams, you'll oversee compliance, identify and mitigate privacy risks, and ensure robust policies and controls are in place. If you're ready to make a significant impact by driving a proactive, risk-aware approach to data protection, we'd love to hear from you. At cardfactory, we believe in smart working. That means you'll spend around two days a week at our Wakefield support centre, with the flexibility to work from home the rest of the time. What you'll do: Data Protection Strategy: Develop, implement and maintain a comprehensive Data Protection Strategy aligned to organisational goals and legislation. Own and update the Record of Processing Activities (ROPA). Policies & Documentation: Maintain all data protection policies, procedures and documentation, including DPIAs, privacy notices, breach logs and SAR logs. Support development of the Information Security Management System. Compliance Management: Lead audits and compliance activities to meet UK/EU GDPR, PECR and other regulatory requirements. Run the GDPR and data privacy steering committee. Monitoring & Audit: Conduct ongoing assessments and internal audits to ensure adherence to data protection standards. Review contracts to ensure appropriate legal and technical safeguards. Regulatory Liaison: Act as the primary contact for the ICO, DPC and other regulatory bodies, managing enquiries, investigations and reporting duties. Incident & Breach Management: Lead breach assessments, investigations and reporting, ensuring effective mitigation, documentation and communication. Training & Awareness: Design and deliver training initiatives, keeping colleagues informed on data protection requirements, risks and emerging trends. Leadership: Advise senior leaders and business units on privacy risks and compliance. Provide leadership and mentoring to the team. Supplier Risk Management: Oversee governance and risk assessments for third-party suppliers to ensure compliance and security standards are met. Collaboration & Consultancy: Act as the first point of contact for data privacy queries. Work cross-functionally to ensure a consistent, business-aligned approach to data protection. Risk Management: Identify, assess and mitigate data privacy risks, ensuring clear reporting to the appropriate stakeholders. What you'll need: Strong risk management capability and ability to deliver practical, commercially-aware solutions. Strong influencing skills (soft / hard / active listening etc.) - and the ability to blend and adapt them to the situation and intended audience. Able to implement a holistic security program of strategy, policies, processes and technologies. Being able to balance legislative requirements taking into consideration a commercial viewpoint People management skills to direct and manage a small team of data privacy specialists. Experience: Substantial experience in a DPO role, managing privacy operations complaints with the GDPR and PECR. Experience leading, developing and managing teams. Familiarity with Microsoft Purview, One Trust and other similar DSAR management and tooling. Experience working in fast-paced and complex environments, working across multiple business units. Experience with ISO 27001, ISO27701, ISAE 3000/3402 or other information security standards and frameworks. There is no fixed closing date for this role, so we encourage you to apply early as we may close the vacancy once we've received enough applications.
One of our media clients is looking for a Senior NetSuite Developer to support a wider NetSuite ERP implementation. Role: Senior NetSuite Developer (Procure-to-Pay) Location: Hybrid with 2-3 days a week in Central London Contract: Initial 3 months (Outside IR35) Day Rate: £540-£640pd Outside IR35 Start: ASAP/urgent requirement Company We are supporting a global organisation undergoing a significant finance transformation programme, centred on enhancing and scaling its NetSuite ERP environment. Operating across multiple international markets, the business is investing heavily in automation, systems integration, and process improvement to support continued growth and operational efficiency. The organisation has an established internal NetSuite leadership and architecture capability and is now looking to strengthen its development function with an experienced technical specialist who can translate solution designs into scalable, production-ready outcomes. Role We are supporting the appointment of a Senior NetSuite Developer to lead the delivery of Back End automation, integration development, and payment processing capabilities across the Procure-to-Pay landscape. This is a highly technical position focused on engineering and optimisation rather than solution design. Working closely with internal NetSuite architects and finance transformation stakeholders, you will build and maintain custom development, integrations, and automation frameworks that underpin critical finance operations. The successful candidate will play a key role in ensuring the platform remains scalable, secure, high performing, and resilient through future NetSuite upgrades while supporting an increasingly automated finance environment. Responsibilities Develop and deploy SuiteScript 2.1 solutions across Map/Reduce, Scheduled, User Event, and related script types Build Back End automations supporting high-volume Procure-to-Pay processes, including matching, exception handling, and workflow automation Design, develop, and maintain NetSuite integrations with external procurement, OCR, and accounts payable platforms Build and support RESTlets and SuiteTalk REST/SOAP services for secure data exchange between systems Configure and extend Electronic Bank Payments functionality to support automated payment processing Develop and maintain banking integrations, including payment file generation and secure transmission protocols Support payment formats including ACH, NACHA, SEPA, and other banking standards where required Optimise custom developments to ensure compliance with NetSuite governance limits and performance requirements Work closely with finance, transformation, and technical stakeholders to deliver development activities against programme priorities Requirements Essential 5+ years of dedicated NetSuite development experience NetSuite Certified SuiteCloud Developer II certification and/or NetSuite Certified Administrator certification Proven track record delivering NetSuite implementations or enhancement programmes within finance or Procure-to-Pay environments Deep expertise in SuiteScript 2.x/2.1 , including Map/Reduce, User Event, RESTlet, and Scheduled Scripting Strong experience developing and supporting NetSuite integrations using SuiteTalk REST and SOAP services Experience working with API authentication frameworks including Token-Based Authentication and OAuth 2.0 Strong JavaScript or TypeScript development capability Experience working with Middleware platforms such as Celigo, Dell Boomi, Workato, or similar integration technologies Solid understanding of relational database structures, data models, and SQL-based reporting Experience developing secure, scalable, and maintainable solutions within complex ERP environments Strong troubleshooting and performance optimisation skills Desired Prior exposure to Electronic Bank Payments and payment file automation Knowledge of banking formats including ACH, NACHA, and SEPA Experience with SuiteAnalytics Connect and advanced NetSuite reporting capabilities If you meet the above criteria, please apply below. We appreciate all applications; however, only shortlisted candidates will be contacted
Aug 13, 2026
Contractor
One of our media clients is looking for a Senior NetSuite Developer to support a wider NetSuite ERP implementation. Role: Senior NetSuite Developer (Procure-to-Pay) Location: Hybrid with 2-3 days a week in Central London Contract: Initial 3 months (Outside IR35) Day Rate: £540-£640pd Outside IR35 Start: ASAP/urgent requirement Company We are supporting a global organisation undergoing a significant finance transformation programme, centred on enhancing and scaling its NetSuite ERP environment. Operating across multiple international markets, the business is investing heavily in automation, systems integration, and process improvement to support continued growth and operational efficiency. The organisation has an established internal NetSuite leadership and architecture capability and is now looking to strengthen its development function with an experienced technical specialist who can translate solution designs into scalable, production-ready outcomes. Role We are supporting the appointment of a Senior NetSuite Developer to lead the delivery of Back End automation, integration development, and payment processing capabilities across the Procure-to-Pay landscape. This is a highly technical position focused on engineering and optimisation rather than solution design. Working closely with internal NetSuite architects and finance transformation stakeholders, you will build and maintain custom development, integrations, and automation frameworks that underpin critical finance operations. The successful candidate will play a key role in ensuring the platform remains scalable, secure, high performing, and resilient through future NetSuite upgrades while supporting an increasingly automated finance environment. Responsibilities Develop and deploy SuiteScript 2.1 solutions across Map/Reduce, Scheduled, User Event, and related script types Build Back End automations supporting high-volume Procure-to-Pay processes, including matching, exception handling, and workflow automation Design, develop, and maintain NetSuite integrations with external procurement, OCR, and accounts payable platforms Build and support RESTlets and SuiteTalk REST/SOAP services for secure data exchange between systems Configure and extend Electronic Bank Payments functionality to support automated payment processing Develop and maintain banking integrations, including payment file generation and secure transmission protocols Support payment formats including ACH, NACHA, SEPA, and other banking standards where required Optimise custom developments to ensure compliance with NetSuite governance limits and performance requirements Work closely with finance, transformation, and technical stakeholders to deliver development activities against programme priorities Requirements Essential 5+ years of dedicated NetSuite development experience NetSuite Certified SuiteCloud Developer II certification and/or NetSuite Certified Administrator certification Proven track record delivering NetSuite implementations or enhancement programmes within finance or Procure-to-Pay environments Deep expertise in SuiteScript 2.x/2.1 , including Map/Reduce, User Event, RESTlet, and Scheduled Scripting Strong experience developing and supporting NetSuite integrations using SuiteTalk REST and SOAP services Experience working with API authentication frameworks including Token-Based Authentication and OAuth 2.0 Strong JavaScript or TypeScript development capability Experience working with Middleware platforms such as Celigo, Dell Boomi, Workato, or similar integration technologies Solid understanding of relational database structures, data models, and SQL-based reporting Experience developing secure, scalable, and maintainable solutions within complex ERP environments Strong troubleshooting and performance optimisation skills Desired Prior exposure to Electronic Bank Payments and payment file automation Knowledge of banking formats including ACH, NACHA, and SEPA Experience with SuiteAnalytics Connect and advanced NetSuite reporting capabilities If you meet the above criteria, please apply below. We appreciate all applications; however, only shortlisted candidates will be contacted
Evolve has partnered with an innovative pharmaceutical organisation at an exciting stage of growth to appoint a National Sales Manager. This is a unique opportunity to lead the successful launch of an innovative rare disease therapy, inspire a high-performing team, and drive commercial success while making a meaningful difference to patients' lives. This is a full-time, permanent opportunity with national responsibility across the UK. What's on offer? Excellent Salary & Benefits - A competitive starting salary depending on experience, plus exceptional bonus, car allowance, breakdown cover, healthcare, insurances, pension, and more! Collaborative Culture - Thrive in a supportive, people-focused environment. Make a Real Impact - Contribute to life-changing medicines that directly improve patient lives. Ideal Requirements for the National Sales Manager Proven commercial leadership experience in Specialty Care - A strong track record of success leading pharmaceutical or biotech sales teams, with the ability to deliver sustainable growth in complex healthcare environments. Inspiring people leader with a passion for developing talent - Demonstrated experience building, coaching, and empowering high-performing field teams, with a focus on capability development, engagement, and achieving shared goals. Strategic thinker with strong business acumen - Ability to interpret market insights, customer data, competitive intelligence, and analytics to shape effective commercial strategies and drive impactful business decisions. Exceptional collaborator and stakeholder influencer - Skilled at building strong partnerships across Medical Affairs, Marketing, Market Access, and Patient Engagement teams to deliver aligned, patient-focused solutions. Experience driving successful launches and growth of innovative therapies - Proven ability to lead commercial initiatives for specialty medicines, ideally within complex treatment pathways and evolving payer and provider landscapes. Role Responsibilities for the National Sales Manager Lead and inspire a high-performing national sales team - Build, coach, and develop a team of Key Account Managers and Therapeutic Specialists, creating a culture of excellence, accountability, collaboration, and continuous growth. Drive national commercial strategy and business performance - Own the delivery of national sales objectives, translating strategic goals into impactful field execution plans that maximise growth and improve patient outcomes. Champion field excellence and customer engagement - Elevate commercial execution through coaching, capability development, and innovative approaches to account management, customer engagement, segmentation, and omnichannel excellence. Shape strategic partnerships across the healthcare landscape - Develop trusted relationships with key healthcare professionals, treatment centres, and stakeholders, using customer insights to overcome barriers and support improved patient access. Influence business success through cross-functional collaboration - Partner with Marketing, Medical Affairs, Market Access, PACE, and Commercial Excellence teams to drive strategic initiatives, provide market insights, and support successful business planning and launches. Recruitment Process 2 stage interview process Meet an amazing team and get your chance to join a company where your work truly makes a difference, your ideas are valued, and your career can grow with purpose. Excited to learn more? Click apply or reach out to the Pharmaceutical recruitment team for full details! Application Process Evolve Selection acts as a recruitment partner on behalf of our clients. All applications are reviewed by our specialist consultants and assessed against the specific requirements of the role. Suitable candidates will be contacted for an initial discussion before being introduced to the hiring client. We appreciate every application; however, due to application volumes, we may not be able to respond to all candidates individually. If you have not heard from us within 3 working days, please consider your application unsuccessful for this particular role, however we may contact you regarding future opportunities that match your experience in line with our privacy policy. Evolve is a leading recruitment and outsourcing organisation, operating within the Pharmaceutical, Healthcare, Medical Device and Life Science sectors. Equal opportunities are important to us. We believe that diversity and inclusion are critical to our success as a company, We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic.
Aug 13, 2026
Full time
Evolve has partnered with an innovative pharmaceutical organisation at an exciting stage of growth to appoint a National Sales Manager. This is a unique opportunity to lead the successful launch of an innovative rare disease therapy, inspire a high-performing team, and drive commercial success while making a meaningful difference to patients' lives. This is a full-time, permanent opportunity with national responsibility across the UK. What's on offer? Excellent Salary & Benefits - A competitive starting salary depending on experience, plus exceptional bonus, car allowance, breakdown cover, healthcare, insurances, pension, and more! Collaborative Culture - Thrive in a supportive, people-focused environment. Make a Real Impact - Contribute to life-changing medicines that directly improve patient lives. Ideal Requirements for the National Sales Manager Proven commercial leadership experience in Specialty Care - A strong track record of success leading pharmaceutical or biotech sales teams, with the ability to deliver sustainable growth in complex healthcare environments. Inspiring people leader with a passion for developing talent - Demonstrated experience building, coaching, and empowering high-performing field teams, with a focus on capability development, engagement, and achieving shared goals. Strategic thinker with strong business acumen - Ability to interpret market insights, customer data, competitive intelligence, and analytics to shape effective commercial strategies and drive impactful business decisions. Exceptional collaborator and stakeholder influencer - Skilled at building strong partnerships across Medical Affairs, Marketing, Market Access, and Patient Engagement teams to deliver aligned, patient-focused solutions. Experience driving successful launches and growth of innovative therapies - Proven ability to lead commercial initiatives for specialty medicines, ideally within complex treatment pathways and evolving payer and provider landscapes. Role Responsibilities for the National Sales Manager Lead and inspire a high-performing national sales team - Build, coach, and develop a team of Key Account Managers and Therapeutic Specialists, creating a culture of excellence, accountability, collaboration, and continuous growth. Drive national commercial strategy and business performance - Own the delivery of national sales objectives, translating strategic goals into impactful field execution plans that maximise growth and improve patient outcomes. Champion field excellence and customer engagement - Elevate commercial execution through coaching, capability development, and innovative approaches to account management, customer engagement, segmentation, and omnichannel excellence. Shape strategic partnerships across the healthcare landscape - Develop trusted relationships with key healthcare professionals, treatment centres, and stakeholders, using customer insights to overcome barriers and support improved patient access. Influence business success through cross-functional collaboration - Partner with Marketing, Medical Affairs, Market Access, PACE, and Commercial Excellence teams to drive strategic initiatives, provide market insights, and support successful business planning and launches. Recruitment Process 2 stage interview process Meet an amazing team and get your chance to join a company where your work truly makes a difference, your ideas are valued, and your career can grow with purpose. Excited to learn more? Click apply or reach out to the Pharmaceutical recruitment team for full details! Application Process Evolve Selection acts as a recruitment partner on behalf of our clients. All applications are reviewed by our specialist consultants and assessed against the specific requirements of the role. Suitable candidates will be contacted for an initial discussion before being introduced to the hiring client. We appreciate every application; however, due to application volumes, we may not be able to respond to all candidates individually. If you have not heard from us within 3 working days, please consider your application unsuccessful for this particular role, however we may contact you regarding future opportunities that match your experience in line with our privacy policy. Evolve is a leading recruitment and outsourcing organisation, operating within the Pharmaceutical, Healthcare, Medical Device and Life Science sectors. Equal opportunities are important to us. We believe that diversity and inclusion are critical to our success as a company, We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic.
Test Specialist Location: London Duration: 12 months Clearance: DV Clearance required UMBRELLA only If you're passionate about engineering quality for business-critical services-and you thrive in structured, high-impact programmes-this is a fantastic opportunity to support a team focused on safeguarding critical national infrastructure. Hiring for a reputed client, you'll lead QA strategy and bring clarity, confidence and rigour to testing delivery. What you'll be doing: Lead and execute product quality strategies for the clients service offerings and products Design test strategies for business-critical initiatives, helping deliver time, cost and quality across multiple workstreams Execute testing activities including test case creation, diagnostics, and test data strategy for a portfolio Account for first/second level diagnostics to enable smooth test delivery Lead full lifecycle integration testing to support complex projects and drive required deliverables Contribute to the design and development of test automation solutions to validate application functionality Perform complex defect and issue analysis-identifying impacts and root causes, then defining advanced solutions Share knowledge and continuously develop team capability in line with emerging QA engineering trends and best practices Mentor other QA engineers as a technical resource What you'll bring: Strong test management, test planning and test case design/writing experience Experience with functional and non-functional testing Experience with test management tooling such as JIRA and Confluence Experience with automated test tools and supporting test automation Ansible coding experience OSI model awareness Experience working on complex, large-scale programmes Awareness of ISO 9001 and ISO 29119 ISTQB certification DV cleared Apply now to take on a role where your QA expertise directly strengthens critical services-and where your technical leadership can make a measurable difference. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Aug 13, 2026
Contractor
Test Specialist Location: London Duration: 12 months Clearance: DV Clearance required UMBRELLA only If you're passionate about engineering quality for business-critical services-and you thrive in structured, high-impact programmes-this is a fantastic opportunity to support a team focused on safeguarding critical national infrastructure. Hiring for a reputed client, you'll lead QA strategy and bring clarity, confidence and rigour to testing delivery. What you'll be doing: Lead and execute product quality strategies for the clients service offerings and products Design test strategies for business-critical initiatives, helping deliver time, cost and quality across multiple workstreams Execute testing activities including test case creation, diagnostics, and test data strategy for a portfolio Account for first/second level diagnostics to enable smooth test delivery Lead full lifecycle integration testing to support complex projects and drive required deliverables Contribute to the design and development of test automation solutions to validate application functionality Perform complex defect and issue analysis-identifying impacts and root causes, then defining advanced solutions Share knowledge and continuously develop team capability in line with emerging QA engineering trends and best practices Mentor other QA engineers as a technical resource What you'll bring: Strong test management, test planning and test case design/writing experience Experience with functional and non-functional testing Experience with test management tooling such as JIRA and Confluence Experience with automated test tools and supporting test automation Ansible coding experience OSI model awareness Experience working on complex, large-scale programmes Awareness of ISO 9001 and ISO 29119 ISTQB certification DV cleared Apply now to take on a role where your QA expertise directly strengthens critical services-and where your technical leadership can make a measurable difference. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
The Investigation Specialist Lead at Veeqo is responsible for building and overseeing the company's account investigation and fraud response capabilities. This is a seller-facing role that owns the proactive identification, investigation, and mitigation of fraudulent activity across the platform - including account takeovers, shipping label fraud, payment fraud, and chargebacks - as well as cases which require specific account investigation beyond fraud (e.g., compliance reviews, account disputes, and operational escalations). You will work cross-functionally with Product, Engineering, Customer Support, Legal, and Finance to detect, investigate, and resolve issues related to shipping, order management, and payment processes. In addition to fraud prevention and account investigation, this role serves as the primary point of contact for Stripe-related issues (disputes, payments, transactions, and refunds) and carrier chargeback queries from Veeqo sellers, ensuring timely resolution and accurate financial reconciliation. As a seller-facing function, you will communicate directly with sellers throughout the investigation lifecycle. Key job responsibilities - Support the design and implementation of Veeqo's end-to-end fraud prevention and investigation framework, establishing KPIs, policies, SOPs, and response protocols - Build and manage fraud detection tools, rules, and alerts using internal and third-party platforms (e.g., Metabase, FullStory, custom rule engines) to proactively identify suspicious activity - Conduct thorough fraud investigations - gathering evidence, analysing data, documenting findings, and producing actionable recommendations - Serve as the primary handler of Stripe-related issues including disputes, failed payments, transaction queries, and refunds - Handle carrier chargeback queries from sellers, investigating disputed charges, analysing trends, and developing dispute strategies - Communicate directly with sellers throughout the investigation lifecycle - providing clear updates, managing expectations, and ensuring a professional experience - Collaborate cross-functionally with Product, Engineering, Legal, and Compliance to identify process gaps, propose improvements, and ensure regulatory adherence (e.g., GDPR, PCI DSS) - Deliver regular fraud trend reports and risk assessments to leadership, quantifying financial impact and proposing mitigation tactics - Investigate and resolve account-level issues beyond fraud - including account compromise recovery, compliance actions, seller disputes, and operational escalations - ensuring thorough documentation throughout - Own continuous improvement of the investigation function - conducting post-incident reviews, evaluating new tooling, creating training resources and mentoring team members About the team Veeqo is Amazon's multi-channel shipping and inventory platform, purpose-built for fast-growth e-commerce businesses. Since joining the Amazon family in 2021, Veeqo has helped thousands of online retailers cut shipping costs, streamline fulfilment, and scale with confidence. Our Swansea team sits at the heart of that mission - and this role puts you right at the centre of it. BASIC QUALIFICATIONS - Experience with data analysis tools such as Advanced Excel, SQL, Tableau, Python - Experience identifying and solving complex problems through data analysis - Experience in fraud/risk investigations PREFERRED QUALIFICATIONS - 2+ years in fraud investigation, security analysis, or risk management roles - Experience building automated fraud detection systems or scalable investigation workflows - Experience with quality assessment frameworks and performance management in security contexts - Knowledge of regulatory compliance requirements related to fraud prevention and data security (GDPR, PCI DSS) - Experience developing and delivering training programmes for investigation teams Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Aug 13, 2026
Full time
The Investigation Specialist Lead at Veeqo is responsible for building and overseeing the company's account investigation and fraud response capabilities. This is a seller-facing role that owns the proactive identification, investigation, and mitigation of fraudulent activity across the platform - including account takeovers, shipping label fraud, payment fraud, and chargebacks - as well as cases which require specific account investigation beyond fraud (e.g., compliance reviews, account disputes, and operational escalations). You will work cross-functionally with Product, Engineering, Customer Support, Legal, and Finance to detect, investigate, and resolve issues related to shipping, order management, and payment processes. In addition to fraud prevention and account investigation, this role serves as the primary point of contact for Stripe-related issues (disputes, payments, transactions, and refunds) and carrier chargeback queries from Veeqo sellers, ensuring timely resolution and accurate financial reconciliation. As a seller-facing function, you will communicate directly with sellers throughout the investigation lifecycle. Key job responsibilities - Support the design and implementation of Veeqo's end-to-end fraud prevention and investigation framework, establishing KPIs, policies, SOPs, and response protocols - Build and manage fraud detection tools, rules, and alerts using internal and third-party platforms (e.g., Metabase, FullStory, custom rule engines) to proactively identify suspicious activity - Conduct thorough fraud investigations - gathering evidence, analysing data, documenting findings, and producing actionable recommendations - Serve as the primary handler of Stripe-related issues including disputes, failed payments, transaction queries, and refunds - Handle carrier chargeback queries from sellers, investigating disputed charges, analysing trends, and developing dispute strategies - Communicate directly with sellers throughout the investigation lifecycle - providing clear updates, managing expectations, and ensuring a professional experience - Collaborate cross-functionally with Product, Engineering, Legal, and Compliance to identify process gaps, propose improvements, and ensure regulatory adherence (e.g., GDPR, PCI DSS) - Deliver regular fraud trend reports and risk assessments to leadership, quantifying financial impact and proposing mitigation tactics - Investigate and resolve account-level issues beyond fraud - including account compromise recovery, compliance actions, seller disputes, and operational escalations - ensuring thorough documentation throughout - Own continuous improvement of the investigation function - conducting post-incident reviews, evaluating new tooling, creating training resources and mentoring team members About the team Veeqo is Amazon's multi-channel shipping and inventory platform, purpose-built for fast-growth e-commerce businesses. Since joining the Amazon family in 2021, Veeqo has helped thousands of online retailers cut shipping costs, streamline fulfilment, and scale with confidence. Our Swansea team sits at the heart of that mission - and this role puts you right at the centre of it. BASIC QUALIFICATIONS - Experience with data analysis tools such as Advanced Excel, SQL, Tableau, Python - Experience identifying and solving complex problems through data analysis - Experience in fraud/risk investigations PREFERRED QUALIFICATIONS - 2+ years in fraud investigation, security analysis, or risk management roles - Experience building automated fraud detection systems or scalable investigation workflows - Experience with quality assessment frameworks and performance management in security contexts - Knowledge of regulatory compliance requirements related to fraud prevention and data security (GDPR, PCI DSS) - Experience developing and delivering training programmes for investigation teams Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Job Title: Dynatrace/Observability Engineer Rate: 528 per day INSIDE Clearance Required: SC Eligible Duration: 6 months Location: Telford - 2 days min per month Mandatory Certifications: Dynatrace Associate Certification As a Dynatrace/Observability Engineer, you will be responsible for designing, implementing, and supporting monitoring solutions across a range of technologies and platforms, ensuring service stability, performance insight, and proactive incident management. Key Responsibilities: Translate high-level monitoring and non-functional requirements (NFRs) into actionable configurations in Dynatrace. Deliver full-stack observability solutions, including application-aware network performance monitoring (NPM), synthetics, log analytics, and infrastructure metrics. Collaborate with architects and project teams to integrate monitoring into solution designs and test strategies. Maintain and enhance dashboards, alerts, and visualisations to support proactive service management. Participate in continuous improvement initiatives and tooling exploitation to enhance operational efficiency within immature teams. Required Skills and Experience: Strong experience configuring Dynatrace alerts, workflows, extensions, DQL Queries Strong understanding and experience with implementing and using APM tooling, including Dynatrace Experience delivering Dynatrace configuration using automation (Terraform or Monaco) Hands-on experience with monitoring tools including Dynatrace Strong understanding of and experience of SRE principals and methodologies Strong understanding of observability within a complex tech stack. Ability to analyse and resolve complex technical problems and document solutions effectively. Understanding of log and synthetic monitoring principles Able to work closely with technical and non-technical stakeholders, to bring them along on a journey of change Excellent communication and collaboration skills, with a proactive and detail-oriented mindset. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 13, 2026
Contractor
Job Title: Dynatrace/Observability Engineer Rate: 528 per day INSIDE Clearance Required: SC Eligible Duration: 6 months Location: Telford - 2 days min per month Mandatory Certifications: Dynatrace Associate Certification As a Dynatrace/Observability Engineer, you will be responsible for designing, implementing, and supporting monitoring solutions across a range of technologies and platforms, ensuring service stability, performance insight, and proactive incident management. Key Responsibilities: Translate high-level monitoring and non-functional requirements (NFRs) into actionable configurations in Dynatrace. Deliver full-stack observability solutions, including application-aware network performance monitoring (NPM), synthetics, log analytics, and infrastructure metrics. Collaborate with architects and project teams to integrate monitoring into solution designs and test strategies. Maintain and enhance dashboards, alerts, and visualisations to support proactive service management. Participate in continuous improvement initiatives and tooling exploitation to enhance operational efficiency within immature teams. Required Skills and Experience: Strong experience configuring Dynatrace alerts, workflows, extensions, DQL Queries Strong understanding and experience with implementing and using APM tooling, including Dynatrace Experience delivering Dynatrace configuration using automation (Terraform or Monaco) Hands-on experience with monitoring tools including Dynatrace Strong understanding of and experience of SRE principals and methodologies Strong understanding of observability within a complex tech stack. Ability to analyse and resolve complex technical problems and document solutions effectively. Understanding of log and synthetic monitoring principles Able to work closely with technical and non-technical stakeholders, to bring them along on a journey of change Excellent communication and collaboration skills, with a proactive and detail-oriented mindset. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Hays are now looking for a Quality Engineer / Performance Tester for one of our local clients: 310 p/d Inside IR35 3 days p/w in the office, 2 WFH Location is one of either London, Manchester or Leicester We're looking for strong experience in performance and non-functional testing to support the delivery of large-scale digital services. The role will focus on ensuring applications are scalable, reliable and performant through a combination of performance testing, API testing and quality engineering practices. What you'll be doing Design, develop and execute performance, load, stress and endurance testing activities. Build and maintain JMeter test scripts and performance test frameworks. Perform API testing and validate system behaviour under varying loads. Analyse performance metrics, identify bottlenecks and provide recommendations for improvement. Work closely with developers, architects and delivery teams to resolve performance issues. Support CI/CD pipelines and integrate automated testing into delivery processes. Monitor application performance using tools such as Grafana, Kibana or similar observability platforms. Contribute to overall quality engineering activities including test planning, defect management and release assurance. What we're looking for Proven experience in performance and non-functional testing. Strong hands-on experience with JMeter. Experience with load, stress, volume and endurance/soak testing. Knowledge of API testing tools such as Postman and REST-based services. Experience working with modern cloud and microservices-based environments. Understanding of CI/CD pipelines and test automation practices. Ability to analyse performance results and communicate findings to technical and non-technical stakeholders. Experience working within Agile delivery teams. Previous public sector or government project experience would be advantageous. Experience with tools such as Gatling, k6, Grafana, Kibana or similar performance and monitoring technologies would be beneficial. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or please send a copy to Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 13, 2026
Contractor
Hays are now looking for a Quality Engineer / Performance Tester for one of our local clients: 310 p/d Inside IR35 3 days p/w in the office, 2 WFH Location is one of either London, Manchester or Leicester We're looking for strong experience in performance and non-functional testing to support the delivery of large-scale digital services. The role will focus on ensuring applications are scalable, reliable and performant through a combination of performance testing, API testing and quality engineering practices. What you'll be doing Design, develop and execute performance, load, stress and endurance testing activities. Build and maintain JMeter test scripts and performance test frameworks. Perform API testing and validate system behaviour under varying loads. Analyse performance metrics, identify bottlenecks and provide recommendations for improvement. Work closely with developers, architects and delivery teams to resolve performance issues. Support CI/CD pipelines and integrate automated testing into delivery processes. Monitor application performance using tools such as Grafana, Kibana or similar observability platforms. Contribute to overall quality engineering activities including test planning, defect management and release assurance. What we're looking for Proven experience in performance and non-functional testing. Strong hands-on experience with JMeter. Experience with load, stress, volume and endurance/soak testing. Knowledge of API testing tools such as Postman and REST-based services. Experience working with modern cloud and microservices-based environments. Understanding of CI/CD pipelines and test automation practices. Ability to analyse performance results and communicate findings to technical and non-technical stakeholders. Experience working within Agile delivery teams. Previous public sector or government project experience would be advantageous. Experience with tools such as Gatling, k6, Grafana, Kibana or similar performance and monitoring technologies would be beneficial. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or please send a copy to Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
The Investigation Specialist Lead at Veeqo is responsible for building and overseeing the company's account investigation and fraud response capabilities. This is a seller-facing role that owns the proactive identification, investigation, and mitigation of fraudulent activity across the platform - including account takeovers, shipping label fraud, payment fraud, and chargebacks - as well as cases which require specific account investigation beyond fraud (e.g., compliance reviews, account disputes, and operational escalations). You will work cross-functionally with Product, Engineering, Customer Support, Legal, and Finance to detect, investigate, and resolve issues related to shipping, order management, and payment processes. In addition to fraud prevention and account investigation, this role serves as the primary point of contact for Stripe-related issues (disputes, payments, transactions, and refunds) and carrier chargeback queries from Veeqo sellers, ensuring timely resolution and accurate financial reconciliation. As a seller-facing function, you will communicate directly with sellers throughout the investigation lifecycle. Key job responsibilities - Support the design and implementation of Veeqo's end-to-end fraud prevention and investigation framework, establishing KPIs, policies, SOPs, and response protocols - Build and manage fraud detection tools, rules, and alerts using internal and third-party platforms (e.g., Metabase, FullStory, custom rule engines) to proactively identify suspicious activity - Conduct thorough fraud investigations - gathering evidence, analysing data, documenting findings, and producing actionable recommendations - Serve as the primary handler of Stripe-related issues including disputes, failed payments, transaction queries, and refunds - Handle carrier chargeback queries from sellers, investigating disputed charges, analysing trends, and developing dispute strategies - Communicate directly with sellers throughout the investigation lifecycle - providing clear updates, managing expectations, and ensuring a professional experience - Collaborate cross-functionally with Product, Engineering, Legal, and Compliance to identify process gaps, propose improvements, and ensure regulatory adherence (e.g., GDPR, PCI DSS) - Deliver regular fraud trend reports and risk assessments to leadership, quantifying financial impact and proposing mitigation tactics - Investigate and resolve account-level issues beyond fraud - including account compromise recovery, compliance actions, seller disputes, and operational escalations - ensuring thorough documentation throughout - Own continuous improvement of the investigation function - conducting post-incident reviews, evaluating new tooling, creating training resources and mentoring team members About the team Veeqo is Amazon's multi-channel shipping and inventory platform, purpose-built for fast-growth e-commerce businesses. Since joining the Amazon family in 2021, Veeqo has helped thousands of online retailers cut shipping costs, streamline fulfilment, and scale with confidence. Our Swansea team sits at the heart of that mission - and this role puts you right at the centre of it. BASIC QUALIFICATIONS - Experience with data analysis tools such as Advanced Excel, SQL, Tableau, Python - Experience identifying and solving complex problems through data analysis - Experience in fraud/risk investigations PREFERRED QUALIFICATIONS - 2+ years in fraud investigation, security analysis, or risk management roles - Experience building automated fraud detection systems or scalable investigation workflows - Experience with quality assessment frameworks and performance management in security contexts - Knowledge of regulatory compliance requirements related to fraud prevention and data security (GDPR, PCI DSS) - Experience developing and delivering training programmes for investigation teams Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Aug 13, 2026
Full time
The Investigation Specialist Lead at Veeqo is responsible for building and overseeing the company's account investigation and fraud response capabilities. This is a seller-facing role that owns the proactive identification, investigation, and mitigation of fraudulent activity across the platform - including account takeovers, shipping label fraud, payment fraud, and chargebacks - as well as cases which require specific account investigation beyond fraud (e.g., compliance reviews, account disputes, and operational escalations). You will work cross-functionally with Product, Engineering, Customer Support, Legal, and Finance to detect, investigate, and resolve issues related to shipping, order management, and payment processes. In addition to fraud prevention and account investigation, this role serves as the primary point of contact for Stripe-related issues (disputes, payments, transactions, and refunds) and carrier chargeback queries from Veeqo sellers, ensuring timely resolution and accurate financial reconciliation. As a seller-facing function, you will communicate directly with sellers throughout the investigation lifecycle. Key job responsibilities - Support the design and implementation of Veeqo's end-to-end fraud prevention and investigation framework, establishing KPIs, policies, SOPs, and response protocols - Build and manage fraud detection tools, rules, and alerts using internal and third-party platforms (e.g., Metabase, FullStory, custom rule engines) to proactively identify suspicious activity - Conduct thorough fraud investigations - gathering evidence, analysing data, documenting findings, and producing actionable recommendations - Serve as the primary handler of Stripe-related issues including disputes, failed payments, transaction queries, and refunds - Handle carrier chargeback queries from sellers, investigating disputed charges, analysing trends, and developing dispute strategies - Communicate directly with sellers throughout the investigation lifecycle - providing clear updates, managing expectations, and ensuring a professional experience - Collaborate cross-functionally with Product, Engineering, Legal, and Compliance to identify process gaps, propose improvements, and ensure regulatory adherence (e.g., GDPR, PCI DSS) - Deliver regular fraud trend reports and risk assessments to leadership, quantifying financial impact and proposing mitigation tactics - Investigate and resolve account-level issues beyond fraud - including account compromise recovery, compliance actions, seller disputes, and operational escalations - ensuring thorough documentation throughout - Own continuous improvement of the investigation function - conducting post-incident reviews, evaluating new tooling, creating training resources and mentoring team members About the team Veeqo is Amazon's multi-channel shipping and inventory platform, purpose-built for fast-growth e-commerce businesses. Since joining the Amazon family in 2021, Veeqo has helped thousands of online retailers cut shipping costs, streamline fulfilment, and scale with confidence. Our Swansea team sits at the heart of that mission - and this role puts you right at the centre of it. BASIC QUALIFICATIONS - Experience with data analysis tools such as Advanced Excel, SQL, Tableau, Python - Experience identifying and solving complex problems through data analysis - Experience in fraud/risk investigations PREFERRED QUALIFICATIONS - 2+ years in fraud investigation, security analysis, or risk management roles - Experience building automated fraud detection systems or scalable investigation workflows - Experience with quality assessment frameworks and performance management in security contexts - Knowledge of regulatory compliance requirements related to fraud prevention and data security (GDPR, PCI DSS) - Experience developing and delivering training programmes for investigation teams Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The Investigation Specialist Lead at Veeqo is responsible for building and overseeing the company's account investigation and fraud response capabilities. This is a seller-facing role that owns the proactive identification, investigation, and mitigation of fraudulent activity across the platform - including account takeovers, shipping label fraud, payment fraud, and chargebacks - as well as cases which require specific account investigation beyond fraud (e.g., compliance reviews, account disputes, and operational escalations). You will work cross-functionally with Product, Engineering, Customer Support, Legal, and Finance to detect, investigate, and resolve issues related to shipping, order management, and payment processes. In addition to fraud prevention and account investigation, this role serves as the primary point of contact for Stripe-related issues (disputes, payments, transactions, and refunds) and carrier chargeback queries from Veeqo sellers, ensuring timely resolution and accurate financial reconciliation. As a seller-facing function, you will communicate directly with sellers throughout the investigation lifecycle. Key job responsibilities - Support the design and implementation of Veeqo's end-to-end fraud prevention and investigation framework, establishing KPIs, policies, SOPs, and response protocols - Build and manage fraud detection tools, rules, and alerts using internal and third-party platforms (e.g., Metabase, FullStory, custom rule engines) to proactively identify suspicious activity - Conduct thorough fraud investigations - gathering evidence, analysing data, documenting findings, and producing actionable recommendations - Serve as the primary handler of Stripe-related issues including disputes, failed payments, transaction queries, and refunds - Handle carrier chargeback queries from sellers, investigating disputed charges, analysing trends, and developing dispute strategies - Communicate directly with sellers throughout the investigation lifecycle - providing clear updates, managing expectations, and ensuring a professional experience - Collaborate cross-functionally with Product, Engineering, Legal, and Compliance to identify process gaps, propose improvements, and ensure regulatory adherence (e.g., GDPR, PCI DSS) - Deliver regular fraud trend reports and risk assessments to leadership, quantifying financial impact and proposing mitigation tactics - Investigate and resolve account-level issues beyond fraud - including account compromise recovery, compliance actions, seller disputes, and operational escalations - ensuring thorough documentation throughout - Own continuous improvement of the investigation function - conducting post-incident reviews, evaluating new tooling, creating training resources and mentoring team members About the team Veeqo is Amazon's multi-channel shipping and inventory platform, purpose-built for fast-growth e-commerce businesses. Since joining the Amazon family in 2021, Veeqo has helped thousands of online retailers cut shipping costs, streamline fulfilment, and scale with confidence. Our Swansea team sits at the heart of that mission - and this role puts you right at the centre of it. BASIC QUALIFICATIONS - Experience with data analysis tools such as Advanced Excel, SQL, Tableau, Python - Experience identifying and solving complex problems through data analysis - Experience in fraud/risk investigations PREFERRED QUALIFICATIONS - 2+ years in fraud investigation, security analysis, or risk management roles - Experience building automated fraud detection systems or scalable investigation workflows - Experience with quality assessment frameworks and performance management in security contexts - Knowledge of regulatory compliance requirements related to fraud prevention and data security (GDPR, PCI DSS) - Experience developing and delivering training programmes for investigation teams Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Aug 13, 2026
Full time
The Investigation Specialist Lead at Veeqo is responsible for building and overseeing the company's account investigation and fraud response capabilities. This is a seller-facing role that owns the proactive identification, investigation, and mitigation of fraudulent activity across the platform - including account takeovers, shipping label fraud, payment fraud, and chargebacks - as well as cases which require specific account investigation beyond fraud (e.g., compliance reviews, account disputes, and operational escalations). You will work cross-functionally with Product, Engineering, Customer Support, Legal, and Finance to detect, investigate, and resolve issues related to shipping, order management, and payment processes. In addition to fraud prevention and account investigation, this role serves as the primary point of contact for Stripe-related issues (disputes, payments, transactions, and refunds) and carrier chargeback queries from Veeqo sellers, ensuring timely resolution and accurate financial reconciliation. As a seller-facing function, you will communicate directly with sellers throughout the investigation lifecycle. Key job responsibilities - Support the design and implementation of Veeqo's end-to-end fraud prevention and investigation framework, establishing KPIs, policies, SOPs, and response protocols - Build and manage fraud detection tools, rules, and alerts using internal and third-party platforms (e.g., Metabase, FullStory, custom rule engines) to proactively identify suspicious activity - Conduct thorough fraud investigations - gathering evidence, analysing data, documenting findings, and producing actionable recommendations - Serve as the primary handler of Stripe-related issues including disputes, failed payments, transaction queries, and refunds - Handle carrier chargeback queries from sellers, investigating disputed charges, analysing trends, and developing dispute strategies - Communicate directly with sellers throughout the investigation lifecycle - providing clear updates, managing expectations, and ensuring a professional experience - Collaborate cross-functionally with Product, Engineering, Legal, and Compliance to identify process gaps, propose improvements, and ensure regulatory adherence (e.g., GDPR, PCI DSS) - Deliver regular fraud trend reports and risk assessments to leadership, quantifying financial impact and proposing mitigation tactics - Investigate and resolve account-level issues beyond fraud - including account compromise recovery, compliance actions, seller disputes, and operational escalations - ensuring thorough documentation throughout - Own continuous improvement of the investigation function - conducting post-incident reviews, evaluating new tooling, creating training resources and mentoring team members About the team Veeqo is Amazon's multi-channel shipping and inventory platform, purpose-built for fast-growth e-commerce businesses. Since joining the Amazon family in 2021, Veeqo has helped thousands of online retailers cut shipping costs, streamline fulfilment, and scale with confidence. Our Swansea team sits at the heart of that mission - and this role puts you right at the centre of it. BASIC QUALIFICATIONS - Experience with data analysis tools such as Advanced Excel, SQL, Tableau, Python - Experience identifying and solving complex problems through data analysis - Experience in fraud/risk investigations PREFERRED QUALIFICATIONS - 2+ years in fraud investigation, security analysis, or risk management roles - Experience building automated fraud detection systems or scalable investigation workflows - Experience with quality assessment frameworks and performance management in security contexts - Knowledge of regulatory compliance requirements related to fraud prevention and data security (GDPR, PCI DSS) - Experience developing and delivering training programmes for investigation teams Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The Investigation Specialist Lead at Veeqo is responsible for building and overseeing the company's account investigation and fraud response capabilities. This is a seller-facing role that owns the proactive identification, investigation, and mitigation of fraudulent activity across the platform - including account takeovers, shipping label fraud, payment fraud, and chargebacks - as well as cases which require specific account investigation beyond fraud (e.g., compliance reviews, account disputes, and operational escalations). You will work cross-functionally with Product, Engineering, Customer Support, Legal, and Finance to detect, investigate, and resolve issues related to shipping, order management, and payment processes. In addition to fraud prevention and account investigation, this role serves as the primary point of contact for Stripe-related issues (disputes, payments, transactions, and refunds) and carrier chargeback queries from Veeqo sellers, ensuring timely resolution and accurate financial reconciliation. As a seller-facing function, you will communicate directly with sellers throughout the investigation lifecycle. Key job responsibilities - Support the design and implementation of Veeqo's end-to-end fraud prevention and investigation framework, establishing KPIs, policies, SOPs, and response protocols - Build and manage fraud detection tools, rules, and alerts using internal and third-party platforms (e.g., Metabase, FullStory, custom rule engines) to proactively identify suspicious activity - Conduct thorough fraud investigations - gathering evidence, analysing data, documenting findings, and producing actionable recommendations - Serve as the primary handler of Stripe-related issues including disputes, failed payments, transaction queries, and refunds - Handle carrier chargeback queries from sellers, investigating disputed charges, analysing trends, and developing dispute strategies - Communicate directly with sellers throughout the investigation lifecycle - providing clear updates, managing expectations, and ensuring a professional experience - Collaborate cross-functionally with Product, Engineering, Legal, and Compliance to identify process gaps, propose improvements, and ensure regulatory adherence (e.g., GDPR, PCI DSS) - Deliver regular fraud trend reports and risk assessments to leadership, quantifying financial impact and proposing mitigation tactics - Investigate and resolve account-level issues beyond fraud - including account compromise recovery, compliance actions, seller disputes, and operational escalations - ensuring thorough documentation throughout - Own continuous improvement of the investigation function - conducting post-incident reviews, evaluating new tooling, creating training resources and mentoring team members About the team Veeqo is Amazon's multi-channel shipping and inventory platform, purpose-built for fast-growth e-commerce businesses. Since joining the Amazon family in 2021, Veeqo has helped thousands of online retailers cut shipping costs, streamline fulfilment, and scale with confidence. Our Swansea team sits at the heart of that mission - and this role puts you right at the centre of it. BASIC QUALIFICATIONS - Experience with data analysis tools such as Advanced Excel, SQL, Tableau, Python - Experience identifying and solving complex problems through data analysis - Experience in fraud/risk investigations PREFERRED QUALIFICATIONS - 2+ years in fraud investigation, security analysis, or risk management roles - Experience building automated fraud detection systems or scalable investigation workflows - Experience with quality assessment frameworks and performance management in security contexts - Knowledge of regulatory compliance requirements related to fraud prevention and data security (GDPR, PCI DSS) - Experience developing and delivering training programmes for investigation teams Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Aug 13, 2026
Full time
The Investigation Specialist Lead at Veeqo is responsible for building and overseeing the company's account investigation and fraud response capabilities. This is a seller-facing role that owns the proactive identification, investigation, and mitigation of fraudulent activity across the platform - including account takeovers, shipping label fraud, payment fraud, and chargebacks - as well as cases which require specific account investigation beyond fraud (e.g., compliance reviews, account disputes, and operational escalations). You will work cross-functionally with Product, Engineering, Customer Support, Legal, and Finance to detect, investigate, and resolve issues related to shipping, order management, and payment processes. In addition to fraud prevention and account investigation, this role serves as the primary point of contact for Stripe-related issues (disputes, payments, transactions, and refunds) and carrier chargeback queries from Veeqo sellers, ensuring timely resolution and accurate financial reconciliation. As a seller-facing function, you will communicate directly with sellers throughout the investigation lifecycle. Key job responsibilities - Support the design and implementation of Veeqo's end-to-end fraud prevention and investigation framework, establishing KPIs, policies, SOPs, and response protocols - Build and manage fraud detection tools, rules, and alerts using internal and third-party platforms (e.g., Metabase, FullStory, custom rule engines) to proactively identify suspicious activity - Conduct thorough fraud investigations - gathering evidence, analysing data, documenting findings, and producing actionable recommendations - Serve as the primary handler of Stripe-related issues including disputes, failed payments, transaction queries, and refunds - Handle carrier chargeback queries from sellers, investigating disputed charges, analysing trends, and developing dispute strategies - Communicate directly with sellers throughout the investigation lifecycle - providing clear updates, managing expectations, and ensuring a professional experience - Collaborate cross-functionally with Product, Engineering, Legal, and Compliance to identify process gaps, propose improvements, and ensure regulatory adherence (e.g., GDPR, PCI DSS) - Deliver regular fraud trend reports and risk assessments to leadership, quantifying financial impact and proposing mitigation tactics - Investigate and resolve account-level issues beyond fraud - including account compromise recovery, compliance actions, seller disputes, and operational escalations - ensuring thorough documentation throughout - Own continuous improvement of the investigation function - conducting post-incident reviews, evaluating new tooling, creating training resources and mentoring team members About the team Veeqo is Amazon's multi-channel shipping and inventory platform, purpose-built for fast-growth e-commerce businesses. Since joining the Amazon family in 2021, Veeqo has helped thousands of online retailers cut shipping costs, streamline fulfilment, and scale with confidence. Our Swansea team sits at the heart of that mission - and this role puts you right at the centre of it. BASIC QUALIFICATIONS - Experience with data analysis tools such as Advanced Excel, SQL, Tableau, Python - Experience identifying and solving complex problems through data analysis - Experience in fraud/risk investigations PREFERRED QUALIFICATIONS - 2+ years in fraud investigation, security analysis, or risk management roles - Experience building automated fraud detection systems or scalable investigation workflows - Experience with quality assessment frameworks and performance management in security contexts - Knowledge of regulatory compliance requirements related to fraud prevention and data security (GDPR, PCI DSS) - Experience developing and delivering training programmes for investigation teams Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The Investigation Specialist Lead at Veeqo is responsible for building and overseeing the company's account investigation and fraud response capabilities. This is a seller-facing role that owns the proactive identification, investigation, and mitigation of fraudulent activity across the platform - including account takeovers, shipping label fraud, payment fraud, and chargebacks - as well as cases which require specific account investigation beyond fraud (e.g., compliance reviews, account disputes, and operational escalations). You will work cross-functionally with Product, Engineering, Customer Support, Legal, and Finance to detect, investigate, and resolve issues related to shipping, order management, and payment processes. In addition to fraud prevention and account investigation, this role serves as the primary point of contact for Stripe-related issues (disputes, payments, transactions, and refunds) and carrier chargeback queries from Veeqo sellers, ensuring timely resolution and accurate financial reconciliation. As a seller-facing function, you will communicate directly with sellers throughout the investigation lifecycle. Key job responsibilities - Support the design and implementation of Veeqo's end-to-end fraud prevention and investigation framework, establishing KPIs, policies, SOPs, and response protocols - Build and manage fraud detection tools, rules, and alerts using internal and third-party platforms (e.g., Metabase, FullStory, custom rule engines) to proactively identify suspicious activity - Conduct thorough fraud investigations - gathering evidence, analysing data, documenting findings, and producing actionable recommendations - Serve as the primary handler of Stripe-related issues including disputes, failed payments, transaction queries, and refunds - Handle carrier chargeback queries from sellers, investigating disputed charges, analysing trends, and developing dispute strategies - Communicate directly with sellers throughout the investigation lifecycle - providing clear updates, managing expectations, and ensuring a professional experience - Collaborate cross-functionally with Product, Engineering, Legal, and Compliance to identify process gaps, propose improvements, and ensure regulatory adherence (e.g., GDPR, PCI DSS) - Deliver regular fraud trend reports and risk assessments to leadership, quantifying financial impact and proposing mitigation tactics - Investigate and resolve account-level issues beyond fraud - including account compromise recovery, compliance actions, seller disputes, and operational escalations - ensuring thorough documentation throughout - Own continuous improvement of the investigation function - conducting post-incident reviews, evaluating new tooling, creating training resources and mentoring team members About the team Veeqo is Amazon's multi-channel shipping and inventory platform, purpose-built for fast-growth e-commerce businesses. Since joining the Amazon family in 2021, Veeqo has helped thousands of online retailers cut shipping costs, streamline fulfilment, and scale with confidence. Our Swansea team sits at the heart of that mission - and this role puts you right at the centre of it. BASIC QUALIFICATIONS - Experience with data analysis tools such as Advanced Excel, SQL, Tableau, Python - Experience identifying and solving complex problems through data analysis - Experience in fraud/risk investigations PREFERRED QUALIFICATIONS - 2+ years in fraud investigation, security analysis, or risk management roles - Experience building automated fraud detection systems or scalable investigation workflows - Experience with quality assessment frameworks and performance management in security contexts - Knowledge of regulatory compliance requirements related to fraud prevention and data security (GDPR, PCI DSS) - Experience developing and delivering training programmes for investigation teams Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Aug 13, 2026
Full time
The Investigation Specialist Lead at Veeqo is responsible for building and overseeing the company's account investigation and fraud response capabilities. This is a seller-facing role that owns the proactive identification, investigation, and mitigation of fraudulent activity across the platform - including account takeovers, shipping label fraud, payment fraud, and chargebacks - as well as cases which require specific account investigation beyond fraud (e.g., compliance reviews, account disputes, and operational escalations). You will work cross-functionally with Product, Engineering, Customer Support, Legal, and Finance to detect, investigate, and resolve issues related to shipping, order management, and payment processes. In addition to fraud prevention and account investigation, this role serves as the primary point of contact for Stripe-related issues (disputes, payments, transactions, and refunds) and carrier chargeback queries from Veeqo sellers, ensuring timely resolution and accurate financial reconciliation. As a seller-facing function, you will communicate directly with sellers throughout the investigation lifecycle. Key job responsibilities - Support the design and implementation of Veeqo's end-to-end fraud prevention and investigation framework, establishing KPIs, policies, SOPs, and response protocols - Build and manage fraud detection tools, rules, and alerts using internal and third-party platforms (e.g., Metabase, FullStory, custom rule engines) to proactively identify suspicious activity - Conduct thorough fraud investigations - gathering evidence, analysing data, documenting findings, and producing actionable recommendations - Serve as the primary handler of Stripe-related issues including disputes, failed payments, transaction queries, and refunds - Handle carrier chargeback queries from sellers, investigating disputed charges, analysing trends, and developing dispute strategies - Communicate directly with sellers throughout the investigation lifecycle - providing clear updates, managing expectations, and ensuring a professional experience - Collaborate cross-functionally with Product, Engineering, Legal, and Compliance to identify process gaps, propose improvements, and ensure regulatory adherence (e.g., GDPR, PCI DSS) - Deliver regular fraud trend reports and risk assessments to leadership, quantifying financial impact and proposing mitigation tactics - Investigate and resolve account-level issues beyond fraud - including account compromise recovery, compliance actions, seller disputes, and operational escalations - ensuring thorough documentation throughout - Own continuous improvement of the investigation function - conducting post-incident reviews, evaluating new tooling, creating training resources and mentoring team members About the team Veeqo is Amazon's multi-channel shipping and inventory platform, purpose-built for fast-growth e-commerce businesses. Since joining the Amazon family in 2021, Veeqo has helped thousands of online retailers cut shipping costs, streamline fulfilment, and scale with confidence. Our Swansea team sits at the heart of that mission - and this role puts you right at the centre of it. BASIC QUALIFICATIONS - Experience with data analysis tools such as Advanced Excel, SQL, Tableau, Python - Experience identifying and solving complex problems through data analysis - Experience in fraud/risk investigations PREFERRED QUALIFICATIONS - 2+ years in fraud investigation, security analysis, or risk management roles - Experience building automated fraud detection systems or scalable investigation workflows - Experience with quality assessment frameworks and performance management in security contexts - Knowledge of regulatory compliance requirements related to fraud prevention and data security (GDPR, PCI DSS) - Experience developing and delivering training programmes for investigation teams Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
About Us Connect2Hackney , the internal talent team dedicated to finding exceptional professionals for the London Borough of Hackney, are supporting our Digital team to find a skilled systems specialist to join the Finance & Corporate Resources (ICT & Workplace Services) department. The Role As a Digital Analyst (Enterprise Systems), you will play a key role within a multi-disciplinary team, focusing on the maintenance, development, and optimisation of our core enterprise systems, specifically iTrent and Business Objects. This is a fast-paced, 6-month temporary contract where you will support Senior Analysts to ensure system security, streamline HR workflows, and deliver high-quality data analysis. Key Responsibilities Assist with the creation, development, and scheduling of mid-to-high complexity reports via Business Objects. Perform data analysis and reconciliations where required. Support configuration changes, system processes, and upgrades within iTrent. Provide high-quality user support via the Halo CRM software, ensuring system functionality and security are maintained. Collaborate with internal teams and external software vendors to improve processes between HR and other systems, streamlining the overall staff lifecycle workflow. What We Are Looking For To be successful in this role, you must bring hands-on technical expertise and a proactive approach to problem-solving. Essential Criteria: iTrent Expertise: Proven experience supporting, configuring, and developing iTrent software. Strong experience creating Business Objects reports to a mid-to-high level of complexity. Mid-to-high level proficiency in Microsoft Excel and/or Google Sheets to perform detailed analysis and reconciliations. Experience working within multi-disciplinary teams and liaising with external vendors and internal stakeholders alike. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
Aug 13, 2026
Seasonal
About Us Connect2Hackney , the internal talent team dedicated to finding exceptional professionals for the London Borough of Hackney, are supporting our Digital team to find a skilled systems specialist to join the Finance & Corporate Resources (ICT & Workplace Services) department. The Role As a Digital Analyst (Enterprise Systems), you will play a key role within a multi-disciplinary team, focusing on the maintenance, development, and optimisation of our core enterprise systems, specifically iTrent and Business Objects. This is a fast-paced, 6-month temporary contract where you will support Senior Analysts to ensure system security, streamline HR workflows, and deliver high-quality data analysis. Key Responsibilities Assist with the creation, development, and scheduling of mid-to-high complexity reports via Business Objects. Perform data analysis and reconciliations where required. Support configuration changes, system processes, and upgrades within iTrent. Provide high-quality user support via the Halo CRM software, ensuring system functionality and security are maintained. Collaborate with internal teams and external software vendors to improve processes between HR and other systems, streamlining the overall staff lifecycle workflow. What We Are Looking For To be successful in this role, you must bring hands-on technical expertise and a proactive approach to problem-solving. Essential Criteria: iTrent Expertise: Proven experience supporting, configuring, and developing iTrent software. Strong experience creating Business Objects reports to a mid-to-high level of complexity. Mid-to-high level proficiency in Microsoft Excel and/or Google Sheets to perform detailed analysis and reconciliations. Experience working within multi-disciplinary teams and liaising with external vendors and internal stakeholders alike. Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
