Contracts Specialist Location: Ely, Head Office Job Type: Full-time, permanent Salary: £30,000 - £35,000pa Reed business support are delighted to be working with one of the UK's leading independent suppliers of Managed Print Services, Unified Communications and software/IT solutions. They are looking for a Contracts Specialist to join their Contract Management Team, which plays a crucial role in managing the lifecycle of customer contracts to maximise revenue and ensure service excellence. Day-to-Day of the Role: Co-ordinate and administer all end-of-contract activities including managing contractual clauses, amendments, renewals and terminations. Oversee the full offboarding lifecycle, ensuring timely processing, accurate documentation and compliance with contract terms. Act as a key point of contact for internal teams, facilitating effective communication and co-ordination. Administer contract terminations, generate termination quotes, negotiate where necessary and issue final invoices. Verify equipment ownership and co-ordinate returns, collaborating with Supply Chain operations. Utilise Salesforce and Vantage to maintain accurate records and process terminations. Co-ordinate with departments to ensure smooth removal of devices from portals and internal systems. Manage customer relationships to encourage retention and satisfaction and identify customers at risk of not renewing their services. Required Skills & Qualifications: Minimum of 12 months experience in an Office environment as well as in a Contract or Sales Support role. Proficient in Microsoft Office with excellent administrative and organisational skills. Strong communication skills and the ability to explain contract technicalities to a diverse range of customers. Experience with Salesforce and Vantage desirable. Negotiation skills are advantageous, particularly for handling early terminations and retention opportunities. Benefits: Professional development and training. Supportive team environment. Opportunities to engage in company-wide initiatives. How to Apply: To apply for the Contract Specialist position, please submit your CV detailing your relevant experience and why you are interested in this role. This role is ideal for someone who is methodical, has a keen eye for detail and is looking to develop their career in contract management within a supportive and dynamic environment.
Aug 14, 2026
Full time
Contracts Specialist Location: Ely, Head Office Job Type: Full-time, permanent Salary: £30,000 - £35,000pa Reed business support are delighted to be working with one of the UK's leading independent suppliers of Managed Print Services, Unified Communications and software/IT solutions. They are looking for a Contracts Specialist to join their Contract Management Team, which plays a crucial role in managing the lifecycle of customer contracts to maximise revenue and ensure service excellence. Day-to-Day of the Role: Co-ordinate and administer all end-of-contract activities including managing contractual clauses, amendments, renewals and terminations. Oversee the full offboarding lifecycle, ensuring timely processing, accurate documentation and compliance with contract terms. Act as a key point of contact for internal teams, facilitating effective communication and co-ordination. Administer contract terminations, generate termination quotes, negotiate where necessary and issue final invoices. Verify equipment ownership and co-ordinate returns, collaborating with Supply Chain operations. Utilise Salesforce and Vantage to maintain accurate records and process terminations. Co-ordinate with departments to ensure smooth removal of devices from portals and internal systems. Manage customer relationships to encourage retention and satisfaction and identify customers at risk of not renewing their services. Required Skills & Qualifications: Minimum of 12 months experience in an Office environment as well as in a Contract or Sales Support role. Proficient in Microsoft Office with excellent administrative and organisational skills. Strong communication skills and the ability to explain contract technicalities to a diverse range of customers. Experience with Salesforce and Vantage desirable. Negotiation skills are advantageous, particularly for handling early terminations and retention opportunities. Benefits: Professional development and training. Supportive team environment. Opportunities to engage in company-wide initiatives. How to Apply: To apply for the Contract Specialist position, please submit your CV detailing your relevant experience and why you are interested in this role. This role is ideal for someone who is methodical, has a keen eye for detail and is looking to develop their career in contract management within a supportive and dynamic environment.
Shape Brows with Expertise Join as a Threading Specialist and Perfect Every Look. Location: 19 SMITH STREET, NELSON PLACE, ST PETERS PORT, GUERNSEY, GY1 2QJ Hours: 14 hours per week Salary: £15.35 Per Hour The Role! Join our team of skilled therapists who are passionate about delivering exceptional service. In this role, you will provide expert beauty treatments and professional advice to our customers, ensuring they enjoy the best possible in-store experience. Were also extremely proud to work with some of the most trusted and professional beauty brands in the industry, like Beauty by Ellie, Lash Perfect & Studex , all helping us to deliver the very best professional service to our customers! You will be offering the following treatments: Threading, Tinting, Facial & Brow waxing, Cluster Lash extensions and ear piercing.We offer in-house professional training in Threading, Tinting, Waxing, Piercing & Lash extensions. Whats in it for you? At Superdrug, our people are our biggest strength they bring the energy, personality, and passion that make all the difference. We work hard, have fun, and always aim to deliver That Superdrug Feeling to every customer. In return, heres what you can expect from us: Competitive salary that reflects your skills and experience Commission on piercing services 28 days holiday time to relax and recharge Fantastic employee discounts : Up to 30% off at Superdrug for you and a nominated friend Complimentary brow treatments Access to exclusive competitions and giveaways throughout the year (think hampers, Love2Shop vouchers, photoshoot experiences, and team nights out!) Professional in-house training from top brand partners to keep you ahead in this fast developing industry Stream. Instant access to allow you to track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future. Enhanced family-friendly benefits including maternity, paternity, shared parental, and adoption leave, plus company sick pay and compassionate support for pregnancy loss About You Were looking for someone who is passionate, professional, and ready to make a difference inevery clients day. Youll thrive in this role if you: Hold a minimum of NVQ Level 2 in Beauty Therapy and/or possess a relevant threading certificationor have 1 year + professional experience in threading. Have a genuine desire to exceed customer expectations through exceptional service. Are confident in engaging with customers , recommending treatments, and upselling products and services. Are truly passionate about all things beauty , keeping up with the latest trends and techniques. For information on how we manage and store your data, please visit: privacy-policy/
Aug 14, 2026
Full time
Shape Brows with Expertise Join as a Threading Specialist and Perfect Every Look. Location: 19 SMITH STREET, NELSON PLACE, ST PETERS PORT, GUERNSEY, GY1 2QJ Hours: 14 hours per week Salary: £15.35 Per Hour The Role! Join our team of skilled therapists who are passionate about delivering exceptional service. In this role, you will provide expert beauty treatments and professional advice to our customers, ensuring they enjoy the best possible in-store experience. Were also extremely proud to work with some of the most trusted and professional beauty brands in the industry, like Beauty by Ellie, Lash Perfect & Studex , all helping us to deliver the very best professional service to our customers! You will be offering the following treatments: Threading, Tinting, Facial & Brow waxing, Cluster Lash extensions and ear piercing.We offer in-house professional training in Threading, Tinting, Waxing, Piercing & Lash extensions. Whats in it for you? At Superdrug, our people are our biggest strength they bring the energy, personality, and passion that make all the difference. We work hard, have fun, and always aim to deliver That Superdrug Feeling to every customer. In return, heres what you can expect from us: Competitive salary that reflects your skills and experience Commission on piercing services 28 days holiday time to relax and recharge Fantastic employee discounts : Up to 30% off at Superdrug for you and a nominated friend Complimentary brow treatments Access to exclusive competitions and giveaways throughout the year (think hampers, Love2Shop vouchers, photoshoot experiences, and team nights out!) Professional in-house training from top brand partners to keep you ahead in this fast developing industry Stream. Instant access to allow you to track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future. Enhanced family-friendly benefits including maternity, paternity, shared parental, and adoption leave, plus company sick pay and compassionate support for pregnancy loss About You Were looking for someone who is passionate, professional, and ready to make a difference inevery clients day. Youll thrive in this role if you: Hold a minimum of NVQ Level 2 in Beauty Therapy and/or possess a relevant threading certificationor have 1 year + professional experience in threading. Have a genuine desire to exceed customer expectations through exceptional service. Are confident in engaging with customers , recommending treatments, and upselling products and services. Are truly passionate about all things beauty , keeping up with the latest trends and techniques. For information on how we manage and store your data, please visit: privacy-policy/
Customer Liaison Officer £13 - £14 ph Totnes The role involves being based at an extra care service in Totnes, You will join a dedicated team, working with the Extra Care Scheme Manager to deliver a high-quality housing management service that exceeds customer expectations. Duties of the role: Provide advice on repairs, tenancy management, and rent queries, referring to specialist teams where required Communicate effectively with residents and signpost local services Respond promptly to and resolve complaints in line with agreed standards Liaise with contractors to minimise disruption and keep residents informed Work with internal and external teams to address concerns and support safeguarding requirements Carry out routine health and safety checks, including fire safety inspections, ensuring compliance with legislation Requirements: Experience delivering excellent customer service and acting on feedback Strong communication and collaboration skills Effective problem-solving and decision-making ability Good IT knowledge and administrative skills If you are interested in this Customer Liaison Officer role, apply online now or contact Chelsie at Build Recruitment on (phone number removed) (url removed)
Aug 14, 2026
Seasonal
Customer Liaison Officer £13 - £14 ph Totnes The role involves being based at an extra care service in Totnes, You will join a dedicated team, working with the Extra Care Scheme Manager to deliver a high-quality housing management service that exceeds customer expectations. Duties of the role: Provide advice on repairs, tenancy management, and rent queries, referring to specialist teams where required Communicate effectively with residents and signpost local services Respond promptly to and resolve complaints in line with agreed standards Liaise with contractors to minimise disruption and keep residents informed Work with internal and external teams to address concerns and support safeguarding requirements Carry out routine health and safety checks, including fire safety inspections, ensuring compliance with legislation Requirements: Experience delivering excellent customer service and acting on feedback Strong communication and collaboration skills Effective problem-solving and decision-making ability Good IT knowledge and administrative skills If you are interested in this Customer Liaison Officer role, apply online now or contact Chelsie at Build Recruitment on (phone number removed) (url removed)
Shape Brows with Expertise Join as a Threading Specialist and Perfect Every Look. Location: Edinburgh Princes Street Hours: 20 hours per week & 16hours per week. We require full flexibility to ensure we can cover all 7 trading days. As this store has a strong history with threading, theres real potential to gain more hours for someone who can help rebuild and grow the service.Salary: £14.00 per hourThe Role!Join our team of skilled therapists who are passionate about delivering exceptional service. In this role, you will provide expert beauty treatments and professional advice to our customers, ensuring they enjoy the best possible in-store experience. Were also extremely proud to work with some of the most trusted and professional beauty brands in the industry, like Beauty by Ellie, Lash Perfect & Studex, all helping us to deliver the very best professional service to our customers!You will be offering the following treatments:Threading, Tinting, Facial & Brow waxing, Korean Lash lift, Brow lamination and Ear and Nose piercing.We offer in-house professional training in Threading, Tinting, Waxing, Piercing & Korean Lash lift, Brow lamination and Lash extensions.Whats in it for you?At Superdrug, our people are our biggest strength they bring the energy, personality, and passion that make all the difference. We work hard, have fun, and always aim to deliver That Superdrug Feeling to every customer. In return, heres what you can expect from us:Competitive salary that reflects your skills and experienceCommission on piercing services28 days holiday time to relax and rechargeFantastic employee discounts:Up to 30% off at Superdrug for you and a nominated friendComplimentary brow treatmentsAccess to exclusive competitions and giveaways throughout the year (think hampers, Love2Shop vouchers, photoshoot experiences, and team nights out!)Professional in-house training from top brand partners to keep you ahead in this fast developing industryStream. Instant access to allow you to track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.Enhanced family-friendly benefits including maternity, paternity, shared parental, and adoption leave, plus company sick pay and compassionate support for pregnancy loss About YouWere looking for someone who is passionate, professional, and ready to make a difference inevery clients day. Youll thrive in this role if you:Hold a minimum of NVQ Level 2 in Beauty Therapy and/or possess a relevant threading certificationor have 1 year + professional experience in threading. An accreditation in waxing is preferable.Have a genuine desire to exceed customer expectations through exceptional service.You are happy offering ALL of the treatments above as part of your role.Are confident in engaging with customers, recommending treatments, and upselling products and services.Are truly passionate about all things beauty, keeping up with the latest trends and techniques. For information on how we manage and store your data, please visit: privacy-policy/
Aug 14, 2026
Full time
Shape Brows with Expertise Join as a Threading Specialist and Perfect Every Look. Location: Edinburgh Princes Street Hours: 20 hours per week & 16hours per week. We require full flexibility to ensure we can cover all 7 trading days. As this store has a strong history with threading, theres real potential to gain more hours for someone who can help rebuild and grow the service.Salary: £14.00 per hourThe Role!Join our team of skilled therapists who are passionate about delivering exceptional service. In this role, you will provide expert beauty treatments and professional advice to our customers, ensuring they enjoy the best possible in-store experience. Were also extremely proud to work with some of the most trusted and professional beauty brands in the industry, like Beauty by Ellie, Lash Perfect & Studex, all helping us to deliver the very best professional service to our customers!You will be offering the following treatments:Threading, Tinting, Facial & Brow waxing, Korean Lash lift, Brow lamination and Ear and Nose piercing.We offer in-house professional training in Threading, Tinting, Waxing, Piercing & Korean Lash lift, Brow lamination and Lash extensions.Whats in it for you?At Superdrug, our people are our biggest strength they bring the energy, personality, and passion that make all the difference. We work hard, have fun, and always aim to deliver That Superdrug Feeling to every customer. In return, heres what you can expect from us:Competitive salary that reflects your skills and experienceCommission on piercing services28 days holiday time to relax and rechargeFantastic employee discounts:Up to 30% off at Superdrug for you and a nominated friendComplimentary brow treatmentsAccess to exclusive competitions and giveaways throughout the year (think hampers, Love2Shop vouchers, photoshoot experiences, and team nights out!)Professional in-house training from top brand partners to keep you ahead in this fast developing industryStream. Instant access to allow you to track your earnings in real-time, access a percentage of your pay as you earn it, learn easy tips for managing your money and save straight from your pay into pots for the future.Enhanced family-friendly benefits including maternity, paternity, shared parental, and adoption leave, plus company sick pay and compassionate support for pregnancy loss About YouWere looking for someone who is passionate, professional, and ready to make a difference inevery clients day. Youll thrive in this role if you:Hold a minimum of NVQ Level 2 in Beauty Therapy and/or possess a relevant threading certificationor have 1 year + professional experience in threading. An accreditation in waxing is preferable.Have a genuine desire to exceed customer expectations through exceptional service.You are happy offering ALL of the treatments above as part of your role.Are confident in engaging with customers, recommending treatments, and upselling products and services.Are truly passionate about all things beauty, keeping up with the latest trends and techniques. For information on how we manage and store your data, please visit: privacy-policy/
Temporary Customer Service Administrator - 7 DAY ROTA BASIS Location: East Edinburgh Start: ASAP Duration: Up to 3 months Rate: 13.50 per hour Hours: Rota basis of 5 days out of 7, including weekends (35 to 40 hours per week) About the Role: Our client, a well established and fast paced organisation, is currently looking to recruit a Temporary Customer Service Administrator. This is an excellent opportunity for someone who enjoys a varied role combining customer interaction with administrative responsibilities. You will play a key part in ensuring a smooth and professional experience for customers, while also supporting the wider team with important post-sale and operational admin tasks. Your responsibilities will include: Conducting handover appointments with customers Processing and invoicing completed sales accurately Carrying out occasional post office runs to support business needs Supporting with a range of post sale administrative tasks and customer case follow ups Providing a high standard of customer service throughout the process About You Excellent communication and customer service skills Strong organisational abilities and attention to detail Comfortable working in a fast-paced, administrative environment Flexible and able to work 5 days out of 7 on a rota, including weekends Proactive, reliable, and a strong team player Apply Now If you are available immediately and are looking for a varied, customer-focused administrative role, we would love to hear from you. By registering with Office Angels, you'll benefit from the support of a dedicated and experienced recruitment consultant, access to expert interview guidance, regular insights into the local job market, and ongoing feedback throughout your assignment and beyond. Why Temp With Office Angels? Working as a temp is a great way to explore different roles and industries while maintaining control over your work/life balance. Benefits include: Weekly pay 28 days paid annual leave (accrued weekly) Direct employment with Office Angels - we're always on hand to support you Access to high street discount vouchers Eye care vouchers and contributions towards glasses for VDU use Support with securing permanent roles and interview coaching Pension scheme option (with employer contributions) Statutory Sick Pay Access to a confidential Employee Assistance Programme Opportunities across our wider group of specialist recruitment businesses Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 14, 2026
Seasonal
Temporary Customer Service Administrator - 7 DAY ROTA BASIS Location: East Edinburgh Start: ASAP Duration: Up to 3 months Rate: 13.50 per hour Hours: Rota basis of 5 days out of 7, including weekends (35 to 40 hours per week) About the Role: Our client, a well established and fast paced organisation, is currently looking to recruit a Temporary Customer Service Administrator. This is an excellent opportunity for someone who enjoys a varied role combining customer interaction with administrative responsibilities. You will play a key part in ensuring a smooth and professional experience for customers, while also supporting the wider team with important post-sale and operational admin tasks. Your responsibilities will include: Conducting handover appointments with customers Processing and invoicing completed sales accurately Carrying out occasional post office runs to support business needs Supporting with a range of post sale administrative tasks and customer case follow ups Providing a high standard of customer service throughout the process About You Excellent communication and customer service skills Strong organisational abilities and attention to detail Comfortable working in a fast-paced, administrative environment Flexible and able to work 5 days out of 7 on a rota, including weekends Proactive, reliable, and a strong team player Apply Now If you are available immediately and are looking for a varied, customer-focused administrative role, we would love to hear from you. By registering with Office Angels, you'll benefit from the support of a dedicated and experienced recruitment consultant, access to expert interview guidance, regular insights into the local job market, and ongoing feedback throughout your assignment and beyond. Why Temp With Office Angels? Working as a temp is a great way to explore different roles and industries while maintaining control over your work/life balance. Benefits include: Weekly pay 28 days paid annual leave (accrued weekly) Direct employment with Office Angels - we're always on hand to support you Access to high street discount vouchers Eye care vouchers and contributions towards glasses for VDU use Support with securing permanent roles and interview coaching Pension scheme option (with employer contributions) Statutory Sick Pay Access to a confidential Employee Assistance Programme Opportunities across our wider group of specialist recruitment businesses Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Role Title: Pensions Manager Type: Interim 6-Month Contract Day Rate: 400 to 500 per day Hybrid: Office presence ideally Location: South London Sellick Partnership are working with a public sector organisation seeking an experienced Pensions Manager to join their finance team. This is an excellent opportunity to lead a small team while overseeing the financial management of a large Local Government Pension Scheme. The successful candidate will be responsible for delivering key Pension Fund finance activities, maintaining robust financial controls, managing stakeholder relationships and driving continuous improvement across the service. The responsibilities of the Pensions Manager will be: Lead and support a specialist finance team responsible for the Pension Fund's financial operations. Oversee the preparation of the Pension Fund's annual accounts and supporting financial reporting. Monitor budgets, cashflow and financial controls to ensure effective financial management. Build and maintain strong relationships with auditors, actuaries, investment managers, employers and governance boards. Drive continuous improvement through reviewing financial processes and implementing digital solutions where appropriate. Provide financial advice and insight to support informed decision-making across the service. Ensure compliance with relevant legislation, accounting standards and Local Government Pension Scheme requirements. Support the delivery of projects and service improvements that enhance operational performance and customer experience. Coach, develop and manage team members, promoting a high-performing and collaborative culture. The ideal candidate for the Pensions Manager role will have: A recognised accountancy qualification such as ACA, ACCA or CIPFA. Previous experience working within public sector finance, ideally with Local Government Pension Scheme knowledge. Strong understanding of public sector accounting principles and financial governance. Experience producing statutory accounts and complex financial reports. Proven people management experience with the ability to motivate and develop staff. Excellent analytical skills with the ability to interpret complex financial information. Strong communication and stakeholder management skills, with the ability to explain financial matters to non-financial audiences. Experience driving process improvements and delivering operational efficiencies. Advanced IT and financial systems knowledge, with strong Excel and data analysis skills. How to apply for the Pensions Manager role: If you believe that you are well suited to this excellent opportunity of Pensions Manager, please apply directly or contact Tim Farnsworth at Sellick Partnership Derby Office for more information. CVs will be screened and sent over to the client for shortlisting, with successful applicants being contacted to arrange interviews as soon as possible. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Aug 14, 2026
Contractor
Role Title: Pensions Manager Type: Interim 6-Month Contract Day Rate: 400 to 500 per day Hybrid: Office presence ideally Location: South London Sellick Partnership are working with a public sector organisation seeking an experienced Pensions Manager to join their finance team. This is an excellent opportunity to lead a small team while overseeing the financial management of a large Local Government Pension Scheme. The successful candidate will be responsible for delivering key Pension Fund finance activities, maintaining robust financial controls, managing stakeholder relationships and driving continuous improvement across the service. The responsibilities of the Pensions Manager will be: Lead and support a specialist finance team responsible for the Pension Fund's financial operations. Oversee the preparation of the Pension Fund's annual accounts and supporting financial reporting. Monitor budgets, cashflow and financial controls to ensure effective financial management. Build and maintain strong relationships with auditors, actuaries, investment managers, employers and governance boards. Drive continuous improvement through reviewing financial processes and implementing digital solutions where appropriate. Provide financial advice and insight to support informed decision-making across the service. Ensure compliance with relevant legislation, accounting standards and Local Government Pension Scheme requirements. Support the delivery of projects and service improvements that enhance operational performance and customer experience. Coach, develop and manage team members, promoting a high-performing and collaborative culture. The ideal candidate for the Pensions Manager role will have: A recognised accountancy qualification such as ACA, ACCA or CIPFA. Previous experience working within public sector finance, ideally with Local Government Pension Scheme knowledge. Strong understanding of public sector accounting principles and financial governance. Experience producing statutory accounts and complex financial reports. Proven people management experience with the ability to motivate and develop staff. Excellent analytical skills with the ability to interpret complex financial information. Strong communication and stakeholder management skills, with the ability to explain financial matters to non-financial audiences. Experience driving process improvements and delivering operational efficiencies. Advanced IT and financial systems knowledge, with strong Excel and data analysis skills. How to apply for the Pensions Manager role: If you believe that you are well suited to this excellent opportunity of Pensions Manager, please apply directly or contact Tim Farnsworth at Sellick Partnership Derby Office for more information. CVs will be screened and sent over to the client for shortlisting, with successful applicants being contacted to arrange interviews as soon as possible. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Luxury Tour Operator who create beautiful tailor-made holidays for both group and individuals are recruiting a Travel Reservations Executive. This specialist travel company pride themselves on their focus on authentic travel experience and sustainability. The Reservations Consultant will be responsible for booking the components of luxury customised worldwide tours and customer service travellers from post-sale through to final tour delivery. If you have experience working as a Travel Consultant in a Travel Agency or a Tour Operator and enjoy creating bespoke itineraries and offering great service, this is a fantastic opportunity, with no weekends (Monday to Friday, very rare in leisure travel!). Salary is very competitive/negotiable up to 32k pa dependent on experience. If you have travel experience and are local to Worcester, this is a very rare opportunity! JOB DESCRIPTION Creation of high quality, bespoke itineraries after the initial sale through to the delivery and fulfilment of these enriching travel experiences Having a total commitment to customer service to ensure that our clients return having had an authentic and enriching travel experience. Booking hotels, villas, rental cars, trains, private jets, yachts, transfers, excursions, activities, and DMC ground services to create unique and imaginative itineraries. Develop strong relationships with key contacts. Keep up to date with product and industry information. You need to develop an intimate knowledge of the products and services the company offers. EXPERIENCE REQUIRED: Minimum of two years' experience within the travel Industry, preferably within the luxury market. Experience of using a varied supplier base, including hotels, tour guides and drivers, DMCs, and experience providers would be helpful. Superb attention to detail is vital. Well-travelled with a good international understanding of different destinations Excellent written and verbal communication skills Strong team work ethic Excellent keyboard skills Ability to work on own initiative Desirable criteria: Second European language skills THE PACKAGE: With a great salary, great hours and fantastic produce and a growing company this is an excellent opportunity for Travel Industry professionals in the Worcestershire area. Starting salary up to 32k pa dependent on experience, Mon-Fri office hours, free parking and employee discounts. Whilst this is an office-based role, there is flexibility to work from home partially at certain times of year. INTERESTED? Please follow the instructions to apply attaching your CV. This vacancy is being managed by Claire Muge. I can be contacted on (phone number removed) or (url removed) Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry! We have a variety of different opportunities so do submit your CV to us!
Aug 14, 2026
Full time
Luxury Tour Operator who create beautiful tailor-made holidays for both group and individuals are recruiting a Travel Reservations Executive. This specialist travel company pride themselves on their focus on authentic travel experience and sustainability. The Reservations Consultant will be responsible for booking the components of luxury customised worldwide tours and customer service travellers from post-sale through to final tour delivery. If you have experience working as a Travel Consultant in a Travel Agency or a Tour Operator and enjoy creating bespoke itineraries and offering great service, this is a fantastic opportunity, with no weekends (Monday to Friday, very rare in leisure travel!). Salary is very competitive/negotiable up to 32k pa dependent on experience. If you have travel experience and are local to Worcester, this is a very rare opportunity! JOB DESCRIPTION Creation of high quality, bespoke itineraries after the initial sale through to the delivery and fulfilment of these enriching travel experiences Having a total commitment to customer service to ensure that our clients return having had an authentic and enriching travel experience. Booking hotels, villas, rental cars, trains, private jets, yachts, transfers, excursions, activities, and DMC ground services to create unique and imaginative itineraries. Develop strong relationships with key contacts. Keep up to date with product and industry information. You need to develop an intimate knowledge of the products and services the company offers. EXPERIENCE REQUIRED: Minimum of two years' experience within the travel Industry, preferably within the luxury market. Experience of using a varied supplier base, including hotels, tour guides and drivers, DMCs, and experience providers would be helpful. Superb attention to detail is vital. Well-travelled with a good international understanding of different destinations Excellent written and verbal communication skills Strong team work ethic Excellent keyboard skills Ability to work on own initiative Desirable criteria: Second European language skills THE PACKAGE: With a great salary, great hours and fantastic produce and a growing company this is an excellent opportunity for Travel Industry professionals in the Worcestershire area. Starting salary up to 32k pa dependent on experience, Mon-Fri office hours, free parking and employee discounts. Whilst this is an office-based role, there is flexibility to work from home partially at certain times of year. INTERESTED? Please follow the instructions to apply attaching your CV. This vacancy is being managed by Claire Muge. I can be contacted on (phone number removed) or (url removed) Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry! We have a variety of different opportunities so do submit your CV to us!
Our client, a Luxury Tailor-Made Tour Operator are expanding their team and are looking for Destination Specialists for USA/Canada and Australasia/New Zealand. Specialising in long-haul, they create bespoke itineraries from super luxury beach holidays to multi-centre adventure holidays, travelling independent or as part of a group. Whatever their High-Net-Worth Clients are seeking, they can create it! If you have solid experience in luxury, long-haul sales as a Travel Consultant, and excellent knowledge of these destinations, this is a great new opportunity on the travel job market. JOB DESCRIPTION: Destination Specialist Travel Consultant Liaising via phone and email, to put together a variety of wonderful travel itineraries, for luxury budgets Aim to make dream holidays a reality by ensuring you understand all the clients' needs, to create the most appropriate itinerary Types of holidays vary with the needs of the clients: beach, adventurer, history, culture, exploring the natural world, city destinations, multi-centres, independent or group travel Source ground arrangements with overseas suppliers. Using your travel industry experience and solid destination / product knowledge to assist you in advising your clients on their options. Offering excellent customer service throughout the process, to ensure an amazing holiday experience including follows ups post travel Working towards sales targets to achieve commission that is uncapped. Mon-Fri (Saturdays on a fair rota basis with a day off in lieu) EXPERIENCE REQUIRED: Destination Specialist Travel Consultant This is an excellent position working for an established and growing, specialist Tour Operator as a Destination Specialist Travel Consultant. To be fully home-based you will have previous experience of working for a luxury Tour Operator, have sold long-haul and tailor-made itineraries to USA/Canada AND/OR Australasia/New Zealand. If you're close to the office, they would love to see you on a hybrid basis! THE PACKAGE: Starting salary is dependent on experience + uncapped commission. This company focuses on their team, the culture, the progression, and prides itself on a positive and supportive environment. They are keen on internal progression if an individual seeks it and they offer social and travel opportunities, as well as discounted travel for you and your family. INTERESTED? Please follow the instructions to apply attaching your CV. This vacancy is being managed by Nichola on (phone number removed) (url removed). This job not right for you? We have many other roles within travel so if you have experience in the UK travel industry, drop Nichola your CV or give her a call!
Aug 14, 2026
Full time
Our client, a Luxury Tailor-Made Tour Operator are expanding their team and are looking for Destination Specialists for USA/Canada and Australasia/New Zealand. Specialising in long-haul, they create bespoke itineraries from super luxury beach holidays to multi-centre adventure holidays, travelling independent or as part of a group. Whatever their High-Net-Worth Clients are seeking, they can create it! If you have solid experience in luxury, long-haul sales as a Travel Consultant, and excellent knowledge of these destinations, this is a great new opportunity on the travel job market. JOB DESCRIPTION: Destination Specialist Travel Consultant Liaising via phone and email, to put together a variety of wonderful travel itineraries, for luxury budgets Aim to make dream holidays a reality by ensuring you understand all the clients' needs, to create the most appropriate itinerary Types of holidays vary with the needs of the clients: beach, adventurer, history, culture, exploring the natural world, city destinations, multi-centres, independent or group travel Source ground arrangements with overseas suppliers. Using your travel industry experience and solid destination / product knowledge to assist you in advising your clients on their options. Offering excellent customer service throughout the process, to ensure an amazing holiday experience including follows ups post travel Working towards sales targets to achieve commission that is uncapped. Mon-Fri (Saturdays on a fair rota basis with a day off in lieu) EXPERIENCE REQUIRED: Destination Specialist Travel Consultant This is an excellent position working for an established and growing, specialist Tour Operator as a Destination Specialist Travel Consultant. To be fully home-based you will have previous experience of working for a luxury Tour Operator, have sold long-haul and tailor-made itineraries to USA/Canada AND/OR Australasia/New Zealand. If you're close to the office, they would love to see you on a hybrid basis! THE PACKAGE: Starting salary is dependent on experience + uncapped commission. This company focuses on their team, the culture, the progression, and prides itself on a positive and supportive environment. They are keen on internal progression if an individual seeks it and they offer social and travel opportunities, as well as discounted travel for you and your family. INTERESTED? Please follow the instructions to apply attaching your CV. This vacancy is being managed by Nichola on (phone number removed) (url removed). This job not right for you? We have many other roles within travel so if you have experience in the UK travel industry, drop Nichola your CV or give her a call!
Technical Sales Manager / Business Development Manager£42,500 - £50,000 + Commission (£10,000 - £47,500) + Company Car (Hybrid or EV) + 33 Days Holiday rising to 38 Days Holiday with service + Private Healthcare + Private Pension (6% Employer Contribution)Home Based, Covering the South West UK, Commutable from Bristol, Bath, Swindon, Southampton, Poole, Bridgewater, Taunton, Exeter and surrounding areas Are you passionate about Business Development and Technical Sales position where you will problem solve and offer technical solutions once given full industry training from technical experts, all whilst increasing your earnings through uncapped commission and remote working where you will take charge of your diary?This is a fantastic opportunity to further your career through technical training, increase your earnings through recurring commissions and have a great work life balance as you cover the South West of the UK.This company are part of a global engineering specialist, around the world they have 2,000 employees, in the UK you will be part of a closer knit team of 200 staff, with exciting growth plans ahead this is an exciting opportunity to further your career. This role will suit someone passionate about Business Development and Technical Sales position where you will problem solve and offer technical solutions once given full industry training from technical experts, all whilst increasing your earnings through uncapped commission and remote working where you will take charge of your diary. The Role: Overseeing the South West Region to Land, Expand, Advance and Protect customers, focussing on the Industrial industry. Working as part of a small team and by yourself, 50% Account Management, 50% Business Development Full Industry Training, with commission paid on initial sale and recuing commission on annual renewals creating an earning potential of up to £47,500 per year as commission The Person: Previous Technical Sales Experience Reference Number: 276977 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Harry Heal at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Aug 14, 2026
Full time
Technical Sales Manager / Business Development Manager£42,500 - £50,000 + Commission (£10,000 - £47,500) + Company Car (Hybrid or EV) + 33 Days Holiday rising to 38 Days Holiday with service + Private Healthcare + Private Pension (6% Employer Contribution)Home Based, Covering the South West UK, Commutable from Bristol, Bath, Swindon, Southampton, Poole, Bridgewater, Taunton, Exeter and surrounding areas Are you passionate about Business Development and Technical Sales position where you will problem solve and offer technical solutions once given full industry training from technical experts, all whilst increasing your earnings through uncapped commission and remote working where you will take charge of your diary?This is a fantastic opportunity to further your career through technical training, increase your earnings through recurring commissions and have a great work life balance as you cover the South West of the UK.This company are part of a global engineering specialist, around the world they have 2,000 employees, in the UK you will be part of a closer knit team of 200 staff, with exciting growth plans ahead this is an exciting opportunity to further your career. This role will suit someone passionate about Business Development and Technical Sales position where you will problem solve and offer technical solutions once given full industry training from technical experts, all whilst increasing your earnings through uncapped commission and remote working where you will take charge of your diary. The Role: Overseeing the South West Region to Land, Expand, Advance and Protect customers, focussing on the Industrial industry. Working as part of a small team and by yourself, 50% Account Management, 50% Business Development Full Industry Training, with commission paid on initial sale and recuing commission on annual renewals creating an earning potential of up to £47,500 per year as commission The Person: Previous Technical Sales Experience Reference Number: 276977 To apply for this role or to be considered for further roles, please click "Apply Now" or contact Harry Heal at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
A new opportunity to join a friendly team within a busy company has arisen. They are looking for a dedicated individual to fill the position of Customer Care Technical Support Specialist. Within this position you will be providing high quality product and service support to customers and clients. Based in Bicester the hours of work will consist of 09:00-17:00 Monday to Friday. Duties of the role Customer Care Technical Support Specialist: Building relationships with customers. Advanced product and technical support. Handling technical escalated customer complaints and problem solving to gain resolution. Building knowledge regards the products and systems. Manage queries and advising customers as to best option of product to meet their needs. Updating the company CRM system Salesforce. Support with support requests stemming from social media, and the company website. Processing Orders. Using a computer-based telephone ERP system. Personal Attributes: Have previous experience within a telephone-based customer service role. Tech support experience gained within a Mobile phone or App background would be advantageous. Computer literate and able to use Microsoft office packages, including Work, Excel and Outlook. Experience using a CRM system also would be advantageous. Strong communication skills both written and verbal. Work well within a team, supporting them when required. Demonstrate a technical mindset using initiative and problem solving. Be organised and able to work to deadlines. Offering 32,000 per annum plus 25 days holiday plus bank holidays and your birthday off! There is also a company profit related bonus dependant on the company achieving annual targets and the potential to work Hybrid after a successful probationary period. Product training will be given to the right candidate, this is a great company to work for and develop your skills. K2 Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.
Aug 14, 2026
Full time
A new opportunity to join a friendly team within a busy company has arisen. They are looking for a dedicated individual to fill the position of Customer Care Technical Support Specialist. Within this position you will be providing high quality product and service support to customers and clients. Based in Bicester the hours of work will consist of 09:00-17:00 Monday to Friday. Duties of the role Customer Care Technical Support Specialist: Building relationships with customers. Advanced product and technical support. Handling technical escalated customer complaints and problem solving to gain resolution. Building knowledge regards the products and systems. Manage queries and advising customers as to best option of product to meet their needs. Updating the company CRM system Salesforce. Support with support requests stemming from social media, and the company website. Processing Orders. Using a computer-based telephone ERP system. Personal Attributes: Have previous experience within a telephone-based customer service role. Tech support experience gained within a Mobile phone or App background would be advantageous. Computer literate and able to use Microsoft office packages, including Work, Excel and Outlook. Experience using a CRM system also would be advantageous. Strong communication skills both written and verbal. Work well within a team, supporting them when required. Demonstrate a technical mindset using initiative and problem solving. Be organised and able to work to deadlines. Offering 32,000 per annum plus 25 days holiday plus bank holidays and your birthday off! There is also a company profit related bonus dependant on the company achieving annual targets and the potential to work Hybrid after a successful probationary period. Product training will be given to the right candidate, this is a great company to work for and develop your skills. K2 Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.
Contract Type: Permanent - 12 Month Fixed Term Contract About the Role MTVH are looking for a dedicated Customer Transitions Advisor to join our Housing Special Projects team. This role plays a key part in supporting customers who are required to move home as part of regeneration, redevelopment or major works projects. Acting as the primary customer-facing representative for MTVH, you will support customers across a range of tenures, ensuring they receive tailored advice, guidance and practical assistance throughout their transition journey. You will work closely with colleagues, contractors and external agencies to deliver a seamless service while maintaining a strong focus on customer satisfaction and positive outcomes Therefore, as part of the team, you will build trusted relationships with residents, support vulnerable customers, coordinate moves and associated services, and ensure customers are informed and engaged throughout the process. You will play an important role in helping customers settle successfully into their new homes while Key Responsibilities Act as the main point of contact for customers throughout the decant and relocation process, providing advice, support and regular communication. Work with internal teams and external agencies to coordinate services that support customers' individual needs and successful moves Manage tenancy-related matters including successions, mutual exchanges, arrears discussions and tenancy sustainment activities. Build and maintain strong relationships with residents, local authorities, contractors, MPs, councillors and community stakeholders. Support project delivery by maintaining accurate records, monitoring customer progress and ensuring all activities are completed in line with agreed project plans. Conduct property viewings, tenancy sign-ups and settling-in visits to help customers successfully transition to their new homes What You'll Need to Succeed Experience of delivering excellent customer-focused services within housing, tenancy management or a related environment. Strong communication and relationship-building skills, with the ability to work effectively with a wide range of stakeholders. Good understanding of housing management, tenancy processes and supporting vulnerable customers. Excellent organisational and prioritisation skills, with the ability to manage a varied workload and meet deadlines. Strong problem-solving ability and confidence in handling challenging situations and customer enquiries. Good IT skills, including experience using Microsoft Office applications and housing management systems. A full driving licence and willingness to travel regularly are essential. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Aug 14, 2026
Seasonal
Contract Type: Permanent - 12 Month Fixed Term Contract About the Role MTVH are looking for a dedicated Customer Transitions Advisor to join our Housing Special Projects team. This role plays a key part in supporting customers who are required to move home as part of regeneration, redevelopment or major works projects. Acting as the primary customer-facing representative for MTVH, you will support customers across a range of tenures, ensuring they receive tailored advice, guidance and practical assistance throughout their transition journey. You will work closely with colleagues, contractors and external agencies to deliver a seamless service while maintaining a strong focus on customer satisfaction and positive outcomes Therefore, as part of the team, you will build trusted relationships with residents, support vulnerable customers, coordinate moves and associated services, and ensure customers are informed and engaged throughout the process. You will play an important role in helping customers settle successfully into their new homes while Key Responsibilities Act as the main point of contact for customers throughout the decant and relocation process, providing advice, support and regular communication. Work with internal teams and external agencies to coordinate services that support customers' individual needs and successful moves Manage tenancy-related matters including successions, mutual exchanges, arrears discussions and tenancy sustainment activities. Build and maintain strong relationships with residents, local authorities, contractors, MPs, councillors and community stakeholders. Support project delivery by maintaining accurate records, monitoring customer progress and ensuring all activities are completed in line with agreed project plans. Conduct property viewings, tenancy sign-ups and settling-in visits to help customers successfully transition to their new homes What You'll Need to Succeed Experience of delivering excellent customer-focused services within housing, tenancy management or a related environment. Strong communication and relationship-building skills, with the ability to work effectively with a wide range of stakeholders. Good understanding of housing management, tenancy processes and supporting vulnerable customers. Excellent organisational and prioritisation skills, with the ability to manage a varied workload and meet deadlines. Strong problem-solving ability and confidence in handling challenging situations and customer enquiries. Good IT skills, including experience using Microsoft Office applications and housing management systems. A full driving licence and willingness to travel regularly are essential. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
The Team Leader provides oversight of CX Success Centresupport functions including referral management, appointment management, enquiry management, case management, and other administration duties including on-site administration as required to facilitate the smooth running of operations and the CX Success Centre. They will act as the first point of escalation for Administrators, and will deputise for the Operations Manager as required. Accountability Responsible for line management and professional development of a team of Administrators, following Maximus's performance management framework and values including engagement activities, completing performance appraisals, absence management, performance management, disciplinary and grievance procedures Responsible for ensuring efficient and effective administration of customer referrals including manual and on-hold queues, aged case management and appointment management to ensure slots are appropriately filled and cancellations and send homes processed to meet contractual requirements. Enquiry management and case management informing the Operations Manager of progress and identified risks. Ensure accurate and timely processing of Customer Expenses, Audit and Reasonable adjustments, through assurance of the Administrators to achieve contractual targets. Act as point of escalation and authorisation for out of process claims. Effectively report on activities and performance as appropriate, ensuring IT and Health & Safety systems and risk mitigation processes are in place and fully operational, monitoring and reporting on incidents. Lead and support the team to drive continuous improvement; identify areas for improvement within each support function area. Perform other duties as required by the Operations Manager commensurate with the nature, level and scope of the job, including deputising for the Operations Manager, in their absence. Key Contacts & Relationships: Internal Operations Manager Administrators Assessment Centre Manager Virtual Assessment Planners Support Centres Director Service Delivery Managers Workforce planning teams Clinical Leads WCA/PIP/SB External Authority IT Service Provider Customers Role Requirements: Qualifications & Experience Essential Previous experience in supervisory role, leading and motivating teams in a busy environment, delivering to often challenging targets Experience of performance management; familiarity with contractual targets, performance monitoring and reporting. Demonstrable commitment to delivering customer service and continuous improvement. Individual Competencies A commitment to the principles and practices of diversity, equity, and inclusion Able to communicate across a broad range of audiences Able to assess and solve problems confidently whilst working to tight deadlines Able to plan and prioritise workload Strong coaching and performance management skills Strong organisation, problem-solving and decision-making skills. Desirable Experience in delivery of WCA, PIP or Specialist Benefits plus other Government contractors / commissioners Demonstratable knowledge of back-office support processes and standard operating systems. Team Leader diploma or certification. Good IT and analytical skills with the ability to read reports and identify actions to improve performance. Confident in the use of MS Office packages and relevant operational systems Travel Requirements Must be able to travel as required. EEO Statement • MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. • We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. • Where reasonable, MAXIMUS will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Aug 14, 2026
Full time
The Team Leader provides oversight of CX Success Centresupport functions including referral management, appointment management, enquiry management, case management, and other administration duties including on-site administration as required to facilitate the smooth running of operations and the CX Success Centre. They will act as the first point of escalation for Administrators, and will deputise for the Operations Manager as required. Accountability Responsible for line management and professional development of a team of Administrators, following Maximus's performance management framework and values including engagement activities, completing performance appraisals, absence management, performance management, disciplinary and grievance procedures Responsible for ensuring efficient and effective administration of customer referrals including manual and on-hold queues, aged case management and appointment management to ensure slots are appropriately filled and cancellations and send homes processed to meet contractual requirements. Enquiry management and case management informing the Operations Manager of progress and identified risks. Ensure accurate and timely processing of Customer Expenses, Audit and Reasonable adjustments, through assurance of the Administrators to achieve contractual targets. Act as point of escalation and authorisation for out of process claims. Effectively report on activities and performance as appropriate, ensuring IT and Health & Safety systems and risk mitigation processes are in place and fully operational, monitoring and reporting on incidents. Lead and support the team to drive continuous improvement; identify areas for improvement within each support function area. Perform other duties as required by the Operations Manager commensurate with the nature, level and scope of the job, including deputising for the Operations Manager, in their absence. Key Contacts & Relationships: Internal Operations Manager Administrators Assessment Centre Manager Virtual Assessment Planners Support Centres Director Service Delivery Managers Workforce planning teams Clinical Leads WCA/PIP/SB External Authority IT Service Provider Customers Role Requirements: Qualifications & Experience Essential Previous experience in supervisory role, leading and motivating teams in a busy environment, delivering to often challenging targets Experience of performance management; familiarity with contractual targets, performance monitoring and reporting. Demonstrable commitment to delivering customer service and continuous improvement. Individual Competencies A commitment to the principles and practices of diversity, equity, and inclusion Able to communicate across a broad range of audiences Able to assess and solve problems confidently whilst working to tight deadlines Able to plan and prioritise workload Strong coaching and performance management skills Strong organisation, problem-solving and decision-making skills. Desirable Experience in delivery of WCA, PIP or Specialist Benefits plus other Government contractors / commissioners Demonstratable knowledge of back-office support processes and standard operating systems. Team Leader diploma or certification. Good IT and analytical skills with the ability to read reports and identify actions to improve performance. Confident in the use of MS Office packages and relevant operational systems Travel Requirements Must be able to travel as required. EEO Statement • MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. • We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. • Where reasonable, MAXIMUS will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
You will be responsible for responding to and processing all customer/dealer enquiries through the provision and collation of timely and accurate information and the completion of all relevant transactions. Through day to day actions ensure compliance of all regulatory requirements and industry standards. To enhance the brand through continued commitment to the organisation's vision and values. PRINCIPAL ACCOUNTABILITIES: • Address, investigate and resolve all complaints promptly, meeting regulatory deadlines. • Own all customer issues through to resolution. • Liaise professionally with Retailers and Manufacturer teams as appropriate. • Respond to the Financial Ombudsman Service timely and appropriately. • Update the Contract Management System and Complaints database accordingly and in a timely manner. • Ensure Team Leader is aware of potential issues associated with work queues, delays and complaint trends. • Provide complaint summary that advises the SMT of current status of complaints, detailing costs/losses to the business. • Adhere to formal regulatory processes and policies. • Work effectively with colleagues in support functions around the business to gain resolution to complaint. • Monitor own performance to ensure adherence to targets, deadlines and procedures. • Responsible for meeting individual performance targets and management of cases. • Participate in department/business projects to generate innovative ideas that add • Continually develop own knowledge and skills to ensure the correct information and fair outcomes are provided to Customers. • Such other duties as management may from time to time reasonably require. KNOWLEDGE, EXPERIENCE AND QUALIFICATIONS: • Resolving complaints through a final response letter (Essential) • Proven track record of working with and handling complaints (Essential) • Experience of Financial Ombudsman Service complaints (Preferred) • Experience in the automotive or consumer finance industry (Preferred) • Strong telephony expertise within a contact centre or similar environment (Preferred) • Familiarity with relevant regulations and legislation (Preferred) • Minimum of A levels or equivalent IT SKILLS PROFILE: Excel and Word to Intermediate level Workflow management Workflow management
Aug 14, 2026
Seasonal
You will be responsible for responding to and processing all customer/dealer enquiries through the provision and collation of timely and accurate information and the completion of all relevant transactions. Through day to day actions ensure compliance of all regulatory requirements and industry standards. To enhance the brand through continued commitment to the organisation's vision and values. PRINCIPAL ACCOUNTABILITIES: • Address, investigate and resolve all complaints promptly, meeting regulatory deadlines. • Own all customer issues through to resolution. • Liaise professionally with Retailers and Manufacturer teams as appropriate. • Respond to the Financial Ombudsman Service timely and appropriately. • Update the Contract Management System and Complaints database accordingly and in a timely manner. • Ensure Team Leader is aware of potential issues associated with work queues, delays and complaint trends. • Provide complaint summary that advises the SMT of current status of complaints, detailing costs/losses to the business. • Adhere to formal regulatory processes and policies. • Work effectively with colleagues in support functions around the business to gain resolution to complaint. • Monitor own performance to ensure adherence to targets, deadlines and procedures. • Responsible for meeting individual performance targets and management of cases. • Participate in department/business projects to generate innovative ideas that add • Continually develop own knowledge and skills to ensure the correct information and fair outcomes are provided to Customers. • Such other duties as management may from time to time reasonably require. KNOWLEDGE, EXPERIENCE AND QUALIFICATIONS: • Resolving complaints through a final response letter (Essential) • Proven track record of working with and handling complaints (Essential) • Experience of Financial Ombudsman Service complaints (Preferred) • Experience in the automotive or consumer finance industry (Preferred) • Strong telephony expertise within a contact centre or similar environment (Preferred) • Familiarity with relevant regulations and legislation (Preferred) • Minimum of A levels or equivalent IT SKILLS PROFILE: Excel and Word to Intermediate level Workflow management Workflow management
Service Delivery Manager - Specialist Cleaning Services Reports To Operations Manager / Director Location London and South East (office based in Sutton, Surrey) The Cleaning Service Delivery Manager is responsible for ensuring the consistent delivery of high-quality cleaning services across a portfolio of client sites. The role involves managing operational performance, leading and developing cleaning teams, maintaining strong client relationships, ensuring compliance with health and safety standards, and driving continuous service improvement. Key Responsibilities Service Delivery Oversee the day-to-day delivery of cleaning services across multiple client locations. Ensure all contractual obligations and service level agreements (SLAs) are achieved. Conduct regular quality inspections and implement corrective actions where required. Develop and maintain efficient work schedules and resource allocation. Monitor service performance using KPIs and operational reporting. Client Relationship Management Build and maintain positive relationships with clients. Conduct regular client review meetings and site visits. Respond promptly to client concerns, complaints, and service requests. Identify opportunities to enhance service delivery and generate additional business. Quality Assurance Maintain high standards of presentation, cleanliness, and customer satisfaction. Key Performance Indicators (KPIs) Client satisfaction scores SLA achievement Audit and inspection results Staff retention and attendance Complaint resolution times Contract profitability Person Specification Essential Experience Experience managing cleaning operations across multiple sites. Strong customer service and client relationship management experience Essential Skills Excellent leadership and people management skills. Strong organisational and planning abilities. Effective communication and interpersonal skills. Problem-solving and decision-making capability. Ability to prioritise workload in a fast-paced environment. Competent in Microsoft Office and operational reporting systems. Essential Knowledge Health and Safety legislation. COSHH regulations. Employment legislation and HR best practices. Quality assurance processes. Commercial contract management. Desirable Qualifications Full UK Driving Licence. Personal Attributes Professional and customer-focused. Results-driven with high attention to detail. Proactive and solution-oriented. Resilient under pressure. Strong integrity and accountability. Flexible and adaptable. Able to build trust and motivate teams. Working Conditions Regular travel between client sites. Use of company vehicle, mobile phone, and laptop where applicable. Success in the Role A successful Cleaning Service Delivery Manager consistently delivers safe, compliant, and high-quality cleaning services while maintaining excellent client relationships, developing engaged teams, meeting financial targets, and driving continuous operational improvement. Salary on offer is 30-40k along with Car and Company benefits.
Aug 14, 2026
Full time
Service Delivery Manager - Specialist Cleaning Services Reports To Operations Manager / Director Location London and South East (office based in Sutton, Surrey) The Cleaning Service Delivery Manager is responsible for ensuring the consistent delivery of high-quality cleaning services across a portfolio of client sites. The role involves managing operational performance, leading and developing cleaning teams, maintaining strong client relationships, ensuring compliance with health and safety standards, and driving continuous service improvement. Key Responsibilities Service Delivery Oversee the day-to-day delivery of cleaning services across multiple client locations. Ensure all contractual obligations and service level agreements (SLAs) are achieved. Conduct regular quality inspections and implement corrective actions where required. Develop and maintain efficient work schedules and resource allocation. Monitor service performance using KPIs and operational reporting. Client Relationship Management Build and maintain positive relationships with clients. Conduct regular client review meetings and site visits. Respond promptly to client concerns, complaints, and service requests. Identify opportunities to enhance service delivery and generate additional business. Quality Assurance Maintain high standards of presentation, cleanliness, and customer satisfaction. Key Performance Indicators (KPIs) Client satisfaction scores SLA achievement Audit and inspection results Staff retention and attendance Complaint resolution times Contract profitability Person Specification Essential Experience Experience managing cleaning operations across multiple sites. Strong customer service and client relationship management experience Essential Skills Excellent leadership and people management skills. Strong organisational and planning abilities. Effective communication and interpersonal skills. Problem-solving and decision-making capability. Ability to prioritise workload in a fast-paced environment. Competent in Microsoft Office and operational reporting systems. Essential Knowledge Health and Safety legislation. COSHH regulations. Employment legislation and HR best practices. Quality assurance processes. Commercial contract management. Desirable Qualifications Full UK Driving Licence. Personal Attributes Professional and customer-focused. Results-driven with high attention to detail. Proactive and solution-oriented. Resilient under pressure. Strong integrity and accountability. Flexible and adaptable. Able to build trust and motivate teams. Working Conditions Regular travel between client sites. Use of company vehicle, mobile phone, and laptop where applicable. Success in the Role A successful Cleaning Service Delivery Manager consistently delivers safe, compliant, and high-quality cleaning services while maintaining excellent client relationships, developing engaged teams, meeting financial targets, and driving continuous operational improvement. Salary on offer is 30-40k along with Car and Company benefits.
Customer Service Lead Specialist Location: Newbury Contract Type: Temporary Ongoing Hours: 35.5 hours per week, Monday - Friday Pay Rate: 14.50 per hour Position Summary The Lead Specialist is a role within the customer service team, responsible for managing service-related customer requests, overseeing service contracts and mentoring team members. This position plays a key role in ensuring efficient and high-quality support, contributing directly to the company's success. Key Responsibilities Manage repair and work orders Organise returns and collections, handle proof of delivery and pricing queries Respond to incoming emails and phone calls professionally Maintain communication with internal and external customers Investigate and resolve invoice and billing disputes Support colleagues across multiple service processes and technical areas Mentor and assist in training junior team members Required Qualifications & Experience Essential: Previous experience in customer service Strong communication skills Proven ability to adapt to various customer needs and challenges Proficiency in Microsoft Excel, Outlook, and Word Solid experience working with ERP systems Preferred: Additional education in a related field Understanding of service and maintenance workflows Knowledge of good documentation practices and retention policies Experience resolving customer complaints Key Competencies Calm and composed Strong problem-solving and decision-making abilities Ability to prioritise and organise workload High level of customer focus Strong team collaborator Self-motivated with a proactive, solution-oriented mindset If you're looking for an opportunity where you can make an immediate impact in a lead-level role, we'd love to hear from you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 14, 2026
Seasonal
Customer Service Lead Specialist Location: Newbury Contract Type: Temporary Ongoing Hours: 35.5 hours per week, Monday - Friday Pay Rate: 14.50 per hour Position Summary The Lead Specialist is a role within the customer service team, responsible for managing service-related customer requests, overseeing service contracts and mentoring team members. This position plays a key role in ensuring efficient and high-quality support, contributing directly to the company's success. Key Responsibilities Manage repair and work orders Organise returns and collections, handle proof of delivery and pricing queries Respond to incoming emails and phone calls professionally Maintain communication with internal and external customers Investigate and resolve invoice and billing disputes Support colleagues across multiple service processes and technical areas Mentor and assist in training junior team members Required Qualifications & Experience Essential: Previous experience in customer service Strong communication skills Proven ability to adapt to various customer needs and challenges Proficiency in Microsoft Excel, Outlook, and Word Solid experience working with ERP systems Preferred: Additional education in a related field Understanding of service and maintenance workflows Knowledge of good documentation practices and retention policies Experience resolving customer complaints Key Competencies Calm and composed Strong problem-solving and decision-making abilities Ability to prioritise and organise workload High level of customer focus Strong team collaborator Self-motivated with a proactive, solution-oriented mindset If you're looking for an opportunity where you can make an immediate impact in a lead-level role, we'd love to hear from you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
£40K - £45K per annum plus commission - 1-2 days a week in London HQ Could you build the qualified sales pipeline needed to help a fast-growing pharmaceutical SaaS and market access technology business move beyond $10m ARR? CN Sales Recruitment is working exclusively with a global pricing and market access technology company that combines digital solutions with specialist consultancy services. Employing approximately 110 people globally, including more than 40 in the UK, the business currently generates around $8.5m ARR and aims to exceed $10m by its July year-end. Continued growth and expansion of its international sales function have created an opportunity for a Business Development Associate to support its Business Development Managers with new customer acquisition. You will research target accounts, identify decision-makers and engage prospective customers through LinkedIn, email, telephone, social selling and other creative digital channels. Your goal will be to generate qualified opportunities, nurture longer-term relationships and build a strong pipeline that supports ambitious revenue targets. You will engage market access, pricing and reimbursement professionals within major pharmaceutical and biotechnology companies across EMEA and North America. Alongside booking meetings and product demonstrations, you will qualify customer needs, maintain accurate HubSpot records and provide the wider sales team with valuable market and prospect intelligence. We are looking for a curious, commercially ambitious and self-motivated sales professional who wants to build a successful career within SaaS and healthcare technology. You should bring at least two years of pharmaceutical sales experience, ideally involving market access, alongside experience selling digital or SaaS solutions. Strong communication, presentation and relationship-building skills are essential, as is the confidence to use a structured, multi-touch approach to prospecting and lead generation. Experience using social selling or short-form video to capture attention would be advantageous, although energy, creativity and a genuine desire to understand customers will be equally important. You will join a collaborative, multicultural and fast-moving business where innovation, learning and individual initiative are actively encouraged. As an entry point into the commercial team, the position offers a clear route towards Business Development Manager and, longer term, Account Management opportunities. The role offers a negotiable basic salary of up to £40,000 plus uncapped commission, with expected first-year earnings of approximately £10,000 to £15,000 above basic, alongside hybrid working requiring a minimum of one day per week in the central London office and occasional travel to conferences and exhibitions. To find out more, apply now.
Aug 14, 2026
Full time
£40K - £45K per annum plus commission - 1-2 days a week in London HQ Could you build the qualified sales pipeline needed to help a fast-growing pharmaceutical SaaS and market access technology business move beyond $10m ARR? CN Sales Recruitment is working exclusively with a global pricing and market access technology company that combines digital solutions with specialist consultancy services. Employing approximately 110 people globally, including more than 40 in the UK, the business currently generates around $8.5m ARR and aims to exceed $10m by its July year-end. Continued growth and expansion of its international sales function have created an opportunity for a Business Development Associate to support its Business Development Managers with new customer acquisition. You will research target accounts, identify decision-makers and engage prospective customers through LinkedIn, email, telephone, social selling and other creative digital channels. Your goal will be to generate qualified opportunities, nurture longer-term relationships and build a strong pipeline that supports ambitious revenue targets. You will engage market access, pricing and reimbursement professionals within major pharmaceutical and biotechnology companies across EMEA and North America. Alongside booking meetings and product demonstrations, you will qualify customer needs, maintain accurate HubSpot records and provide the wider sales team with valuable market and prospect intelligence. We are looking for a curious, commercially ambitious and self-motivated sales professional who wants to build a successful career within SaaS and healthcare technology. You should bring at least two years of pharmaceutical sales experience, ideally involving market access, alongside experience selling digital or SaaS solutions. Strong communication, presentation and relationship-building skills are essential, as is the confidence to use a structured, multi-touch approach to prospecting and lead generation. Experience using social selling or short-form video to capture attention would be advantageous, although energy, creativity and a genuine desire to understand customers will be equally important. You will join a collaborative, multicultural and fast-moving business where innovation, learning and individual initiative are actively encouraged. As an entry point into the commercial team, the position offers a clear route towards Business Development Manager and, longer term, Account Management opportunities. The role offers a negotiable basic salary of up to £40,000 plus uncapped commission, with expected first-year earnings of approximately £10,000 to £15,000 above basic, alongside hybrid working requiring a minimum of one day per week in the central London office and occasional travel to conferences and exhibitions. To find out more, apply now.
Business Development Manager Northern England & Scotland £50,000 + Excellent Bonus + Hybrid Company Car + Excellent Benefits If you enjoy opening new doors, developing long-term customer relationships and building a territory with genuine growth potential, this could be the opportunity you've been looking for. This is a role for someone who doesn't wait for opportunities to arrive. You'll have the freedom to develop your own territory, generate new business and build lasting relationships across multiple industries. The more proactive you are, the greater the opportunity to grow both the business and your own career. Joining a successful and ambitious UK manufacturer, you'll become part of a business that continues to invest in new products, new markets and its people. The Opportunity You'll be responsible for developing business across Northern England and Scotland, working with distributors, motor factors and customers across the automotive, industrial and manufacturing sectors. Whilst the automotive aftermarket remains an important part of the business, there is significant opportunity to develop new markets where the company's specialist chemical products offer real commercial advantages. This is not simply an account management role. Your ability to identify opportunities, build relationships and convert prospects into long-term customers will be central to your success. What You Will Do and What You Will Achieve Develop new business opportunities across Northern England and Scotland Build strong relationships with distributors, motor factors and industrial customers Identify opportunities within manufacturing, engineering and specialist industrial markets Manage and develop an active sales pipeline from initial enquiry through to successful conversion Increase sales within existing accounts by identifying additional opportunities and product applications Monitor competitor activity and market trends, helping shape future commercial strategy Work closely with internal teams to deliver outstanding customer service and technical support Represent the business professionally at customer meetings, exhibitions and industry events Your success will be measured by territory growth, customer acquisition, account development and the long-term relationships you build. What We're Looking For You'll probably already be working in a field-based business development or account management role. You may currently be selling: Automotive aftermarket products Industrial consumables Chemical products Workshop supplies Engineering products Technical B2B solutions More importantly, you'll bring: A proven track record of developing new business Experience managing a sales pipeline and converting opportunities Excellent relationship-building and communication skills Strong commercial awareness A proactive, self-motivated approach The confidence to work independently across a large geographical territory Experience selling into distributors, motor factors or industrial customers would be highly advantageous. What You Get In Return £50,000 basic salary Excellent Performance-related bonus Hybrid company car 25 days holiday plus bank holidays Company pension scheme Life assurance A high degree of autonomy Long-term career development The opportunity to help shape the future growth of an ambitious business About the Company Our client is a respected UK manufacturer and supplier of specialist chemical solutions, supplying customers across the automotive aftermarket, industrial, engineering and manufacturing sectors. With continued investment in product development and ambitious growth plans, the business offers an excellent opportunity for someone who enjoys developing new markets and making a genuine commercial impact. If you're looking for a role where your initiative, drive and relationship-building skills will be recognised and rewarded, this is well worth a conversation. Apply today and Stewart Lupton at JSL Solutions - Industrial and Automotive Aftermarket Recruitment, will be in touch. Alternatively, call Stewart for further details. JSL Solutions - Recruitment The Right Way. Specialists in senior commercial and leadership recruitment for manufacturers and distributors across the automotive and industrial aftermarket.
Aug 14, 2026
Full time
Business Development Manager Northern England & Scotland £50,000 + Excellent Bonus + Hybrid Company Car + Excellent Benefits If you enjoy opening new doors, developing long-term customer relationships and building a territory with genuine growth potential, this could be the opportunity you've been looking for. This is a role for someone who doesn't wait for opportunities to arrive. You'll have the freedom to develop your own territory, generate new business and build lasting relationships across multiple industries. The more proactive you are, the greater the opportunity to grow both the business and your own career. Joining a successful and ambitious UK manufacturer, you'll become part of a business that continues to invest in new products, new markets and its people. The Opportunity You'll be responsible for developing business across Northern England and Scotland, working with distributors, motor factors and customers across the automotive, industrial and manufacturing sectors. Whilst the automotive aftermarket remains an important part of the business, there is significant opportunity to develop new markets where the company's specialist chemical products offer real commercial advantages. This is not simply an account management role. Your ability to identify opportunities, build relationships and convert prospects into long-term customers will be central to your success. What You Will Do and What You Will Achieve Develop new business opportunities across Northern England and Scotland Build strong relationships with distributors, motor factors and industrial customers Identify opportunities within manufacturing, engineering and specialist industrial markets Manage and develop an active sales pipeline from initial enquiry through to successful conversion Increase sales within existing accounts by identifying additional opportunities and product applications Monitor competitor activity and market trends, helping shape future commercial strategy Work closely with internal teams to deliver outstanding customer service and technical support Represent the business professionally at customer meetings, exhibitions and industry events Your success will be measured by territory growth, customer acquisition, account development and the long-term relationships you build. What We're Looking For You'll probably already be working in a field-based business development or account management role. You may currently be selling: Automotive aftermarket products Industrial consumables Chemical products Workshop supplies Engineering products Technical B2B solutions More importantly, you'll bring: A proven track record of developing new business Experience managing a sales pipeline and converting opportunities Excellent relationship-building and communication skills Strong commercial awareness A proactive, self-motivated approach The confidence to work independently across a large geographical territory Experience selling into distributors, motor factors or industrial customers would be highly advantageous. What You Get In Return £50,000 basic salary Excellent Performance-related bonus Hybrid company car 25 days holiday plus bank holidays Company pension scheme Life assurance A high degree of autonomy Long-term career development The opportunity to help shape the future growth of an ambitious business About the Company Our client is a respected UK manufacturer and supplier of specialist chemical solutions, supplying customers across the automotive aftermarket, industrial, engineering and manufacturing sectors. With continued investment in product development and ambitious growth plans, the business offers an excellent opportunity for someone who enjoys developing new markets and making a genuine commercial impact. If you're looking for a role where your initiative, drive and relationship-building skills will be recognised and rewarded, this is well worth a conversation. Apply today and Stewart Lupton at JSL Solutions - Industrial and Automotive Aftermarket Recruitment, will be in touch. Alternatively, call Stewart for further details. JSL Solutions - Recruitment The Right Way. Specialists in senior commercial and leadership recruitment for manufacturers and distributors across the automotive and industrial aftermarket.
Position: Production Operative Location: Aylesbury Shift - 6am - 2:30pm Proactive are currently working with a client who are a market leader in their field based in Aylesbury. The client are currently in need of a Production Operative. The need is due to rapid company growth, the successful candidate will be joining a thriving business and be helping maintain the site's function through this exciting influx of work. Your daily duties will include: Production Packing Running Lines Feeding Bottles through Machinery Good Manufacturing Process knowledge To be considered for this role you will need the following skills/experience: Previous experience in a production/manufacturing setting. If you are interested in this position, please apply with a copy of your CV & a member of our team will be in touch to discuss the opportunity with you in further detail. How to Apply: For more information on the role, or an informal discussion regarding opportunities we have available, please contact Charley McCleave on (phone number removed) or (url removed) . Why work with Proactive? Proactive Global is an industry leading, specialist engineering recruitment agency focused on the automation, manufacturing and robotics sectors. We offer specialist recruitment services to a niche customer base, vetting that our clients offer the best opportunities for your career. Proactive encourages and promotes equality and diversity within the workforce. We act with honesty, integrity and impartiality, ensuring your application is considered on its own merits and without bias. When registering with Proactive you will have the opportunity to apply for some of the most interesting, specialist, opportunities in the marketplace, with the biggest companies in the sector. Follow us on Linkedin and Facebook for industry news and download our app for live notifications about newly listed vacancies. We look forward to helping you find your next role! Proactive Global is committed to equality in the workplace and is an equal opportunity employer. Proactive Global is acting as an Employment Business in relation to this vacancy.
Aug 14, 2026
Full time
Position: Production Operative Location: Aylesbury Shift - 6am - 2:30pm Proactive are currently working with a client who are a market leader in their field based in Aylesbury. The client are currently in need of a Production Operative. The need is due to rapid company growth, the successful candidate will be joining a thriving business and be helping maintain the site's function through this exciting influx of work. Your daily duties will include: Production Packing Running Lines Feeding Bottles through Machinery Good Manufacturing Process knowledge To be considered for this role you will need the following skills/experience: Previous experience in a production/manufacturing setting. If you are interested in this position, please apply with a copy of your CV & a member of our team will be in touch to discuss the opportunity with you in further detail. How to Apply: For more information on the role, or an informal discussion regarding opportunities we have available, please contact Charley McCleave on (phone number removed) or (url removed) . Why work with Proactive? Proactive Global is an industry leading, specialist engineering recruitment agency focused on the automation, manufacturing and robotics sectors. We offer specialist recruitment services to a niche customer base, vetting that our clients offer the best opportunities for your career. Proactive encourages and promotes equality and diversity within the workforce. We act with honesty, integrity and impartiality, ensuring your application is considered on its own merits and without bias. When registering with Proactive you will have the opportunity to apply for some of the most interesting, specialist, opportunities in the marketplace, with the biggest companies in the sector. Follow us on Linkedin and Facebook for industry news and download our app for live notifications about newly listed vacancies. We look forward to helping you find your next role! Proactive Global is committed to equality in the workplace and is an equal opportunity employer. Proactive Global is acting as an Employment Business in relation to this vacancy.
Hays Construction and Property
Coventry, Warwickshire
Your new company The organisation is a purpose-driven housing provider dedicated to building strong, thriving communities and improving people's lives through quality homes and customer-focused services. With a clear focus on putting customers first, it delivers safe, well-managed housing while ensuring services are fair, transparent, and responsive. The organisation works collaboratively with customers, partners, and regulators to maintain high standards, promote accountability, and continuously improve, all within an inclusive culture built on integrity, respect, and social impact. Your new role We're looking for a highly motivated Complaints & Customer Care Officer (Stage Two) to join our high-performing team. In this role, you'll take ownership of complex customer complaints, delivering fair, balanced, and high-quality outcomes that align with regulatory standards and our commitment to excellent service.You'll play a crucial role in ensuring customers receive thorough investigations and clear resolutions, while supporting compliance with the Housing Ombudsman Code and driving continuous improvement across our services. What you'll need to succeed In this role, you will manage a high-volume caseload of Stage Two complaints, conducting thorough investigations and delivering fair, well-documented outcomes in line with regulatory requirements. You will communicate effectively with customers and stakeholders across multiple channels, produce high-quality response letters, and ensure all cases are accurately recorded. With a strong focus on performance and quality, you will proactively manage risks, prevent escalations, and prioritise your workload to deliver timely, consistent, and customer-focused resolutions. What you'll get in return This role is offering 17.72 per hour including holiday, which is paid on a weekly basis. You will be required to work in office based in Coventry, enabling you to collaborate with the wider team and emerse yourself in the role. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 14, 2026
Seasonal
Your new company The organisation is a purpose-driven housing provider dedicated to building strong, thriving communities and improving people's lives through quality homes and customer-focused services. With a clear focus on putting customers first, it delivers safe, well-managed housing while ensuring services are fair, transparent, and responsive. The organisation works collaboratively with customers, partners, and regulators to maintain high standards, promote accountability, and continuously improve, all within an inclusive culture built on integrity, respect, and social impact. Your new role We're looking for a highly motivated Complaints & Customer Care Officer (Stage Two) to join our high-performing team. In this role, you'll take ownership of complex customer complaints, delivering fair, balanced, and high-quality outcomes that align with regulatory standards and our commitment to excellent service.You'll play a crucial role in ensuring customers receive thorough investigations and clear resolutions, while supporting compliance with the Housing Ombudsman Code and driving continuous improvement across our services. What you'll need to succeed In this role, you will manage a high-volume caseload of Stage Two complaints, conducting thorough investigations and delivering fair, well-documented outcomes in line with regulatory requirements. You will communicate effectively with customers and stakeholders across multiple channels, produce high-quality response letters, and ensure all cases are accurately recorded. With a strong focus on performance and quality, you will proactively manage risks, prevent escalations, and prioritise your workload to deliver timely, consistent, and customer-focused resolutions. What you'll get in return This role is offering 17.72 per hour including holiday, which is paid on a weekly basis. You will be required to work in office based in Coventry, enabling you to collaborate with the wider team and emerse yourself in the role. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Role Title: Azure Platform Engineer Location: Sheffield (3 days onsite) Duration: 11/12/2026 Pay Rate: £523 per day all inc. (PAYE through Umbrella) Role Description: At Client, our Comms Tech (CT) platform team is at the heart of an ecosystem of services and applications that fuel our Enterprise Technology and shape Client's bold global digital presence. We manage an extensive and dynamic portfolio, spanning over 180 Client Public Websites and the Client Intranet Workplace, delivering sleek, world-class digital experiences that resonate and connect Client colleagues and customers worldwide. Role overview This is a hands-on senior engineering role for a deep Azure specialist: you will be the engineer who owns the Azure platform underneath our web estate and sets the technical standard for how it is run. You'll keep our VM images current and compliant through the established build and release process, implement and respond to new policies as they are pushed across the estate, and drive infrastructure as code and PowerShell automation as the default way we work. You'll design and make the changes yourself, and you'll be expected to bring strong, well-founded opinions on how the platform should evolve. You'll work day to day with platform engineers, application pods, and cybersecurity, act as the technical authority for Azure across the team, and raise the capability of engineers around you through review, guidance, and example. Key responsibilities - Operate and maintain the VM image build and release process: keep golden images current, apply hardening and patching updates, incorporate newly mandated controls, and manage testing and rollout of new image versions across the estate. - Implement and respond to Azure Policy and new governance controls as they are pushed: design compliant infrastructure, assess impact, and remediate drift and non-compliance. - Build and maintain infrastructure as code and the CI/CD pipelines that deploy it, moving manual changes into repeatable, reviewed automation. - Develop serious PowerShell automation: reusable modules and tooling for provisioning, configuration, and operational tasks, not one-off scripts. - Configure and troubleshoot core Azure networking: VNets, NSGs, private endpoints, DNS, load balancing, and traffic routing. - Lead technical investigation of complex platform issues across infrastructure, network, and application layers using logs, monitoring, and diagnostic tooling. - Produce clear technical documentation and explain platform behaviour to engineers and business stakeholders. Required qualifications and requirements Essential - Deep, current hands-on experience engineering Azure platforms in production at scale: compute, storage, networking, identity, and governance. You understand how the platform actually works: ARM, the resource life cycle, RBAC, managed identities, and the Azure Policy engine, not just how to deploy resources. - Expert-level PowerShell: you have designed and built substantial automation in production, including reusable modules, error handling, testing, and tooling other engineers depend on. You are the person others come to when their automation breaks. - Strong command of Azure networking: VNets, NSGs, private endpoints, DNS, routing, load balancing, and hybrid connectivity, and the ability to design and troubleshoot traffic flows end to end. - Hands-on experience working with VM image build and release processes (eg, Azure Image Builder, Packer, or shared image galleries): updating, patching, and rolling out images through an established pipeline, with a solid grasp of image life cycle and versioning. - Infrastructure as code in production with any major tool (Bicep, Terraform, or ARM), including module design, state and pipeline management, and reviewing others' code, not just writing your own. - Experience implementing and responding to governance at scale: interpreting new policies and controls as they land, assessing impact across an estate, and driving compliant remediation quickly. - A track record of leading the diagnosis of hard production issues across infrastructure, network, and application layers, and of being the engineer others escalate to. - Ability to produce clear technical documentation, explain platform behaviour to engineers and business stakeholders, and mentor less experienced engineers. Desirable - Azure landing zone or enterprise-scale architecture experience (management groups, subscription design, hub-and-spoke). - Azure Policy authoring and remediation at scale. - Azure DevOps or GitHub Actions pipeline experience. - Entra ID, RBAC, and managed identity experience. - Experience operating within security and operational risk controls in regulated environments. - Relevant certifications (eg, AZ-104, AZ-305, AZ-400). If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
Aug 14, 2026
Contractor
We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Role Title: Azure Platform Engineer Location: Sheffield (3 days onsite) Duration: 11/12/2026 Pay Rate: £523 per day all inc. (PAYE through Umbrella) Role Description: At Client, our Comms Tech (CT) platform team is at the heart of an ecosystem of services and applications that fuel our Enterprise Technology and shape Client's bold global digital presence. We manage an extensive and dynamic portfolio, spanning over 180 Client Public Websites and the Client Intranet Workplace, delivering sleek, world-class digital experiences that resonate and connect Client colleagues and customers worldwide. Role overview This is a hands-on senior engineering role for a deep Azure specialist: you will be the engineer who owns the Azure platform underneath our web estate and sets the technical standard for how it is run. You'll keep our VM images current and compliant through the established build and release process, implement and respond to new policies as they are pushed across the estate, and drive infrastructure as code and PowerShell automation as the default way we work. You'll design and make the changes yourself, and you'll be expected to bring strong, well-founded opinions on how the platform should evolve. You'll work day to day with platform engineers, application pods, and cybersecurity, act as the technical authority for Azure across the team, and raise the capability of engineers around you through review, guidance, and example. Key responsibilities - Operate and maintain the VM image build and release process: keep golden images current, apply hardening and patching updates, incorporate newly mandated controls, and manage testing and rollout of new image versions across the estate. - Implement and respond to Azure Policy and new governance controls as they are pushed: design compliant infrastructure, assess impact, and remediate drift and non-compliance. - Build and maintain infrastructure as code and the CI/CD pipelines that deploy it, moving manual changes into repeatable, reviewed automation. - Develop serious PowerShell automation: reusable modules and tooling for provisioning, configuration, and operational tasks, not one-off scripts. - Configure and troubleshoot core Azure networking: VNets, NSGs, private endpoints, DNS, load balancing, and traffic routing. - Lead technical investigation of complex platform issues across infrastructure, network, and application layers using logs, monitoring, and diagnostic tooling. - Produce clear technical documentation and explain platform behaviour to engineers and business stakeholders. Required qualifications and requirements Essential - Deep, current hands-on experience engineering Azure platforms in production at scale: compute, storage, networking, identity, and governance. You understand how the platform actually works: ARM, the resource life cycle, RBAC, managed identities, and the Azure Policy engine, not just how to deploy resources. - Expert-level PowerShell: you have designed and built substantial automation in production, including reusable modules, error handling, testing, and tooling other engineers depend on. You are the person others come to when their automation breaks. - Strong command of Azure networking: VNets, NSGs, private endpoints, DNS, routing, load balancing, and hybrid connectivity, and the ability to design and troubleshoot traffic flows end to end. - Hands-on experience working with VM image build and release processes (eg, Azure Image Builder, Packer, or shared image galleries): updating, patching, and rolling out images through an established pipeline, with a solid grasp of image life cycle and versioning. - Infrastructure as code in production with any major tool (Bicep, Terraform, or ARM), including module design, state and pipeline management, and reviewing others' code, not just writing your own. - Experience implementing and responding to governance at scale: interpreting new policies and controls as they land, assessing impact across an estate, and driving compliant remediation quickly. - A track record of leading the diagnosis of hard production issues across infrastructure, network, and application layers, and of being the engineer others escalate to. - Ability to produce clear technical documentation, explain platform behaviour to engineers and business stakeholders, and mentor less experienced engineers. Desirable - Azure landing zone or enterprise-scale architecture experience (management groups, subscription design, hub-and-spoke). - Azure Policy authoring and remediation at scale. - Azure DevOps or GitHub Actions pipeline experience. - Entra ID, RBAC, and managed identity experience. - Experience operating within security and operational risk controls in regulated environments. - Relevant certifications (eg, AZ-104, AZ-305, AZ-400). If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.
