Technical Customer Service Administrator Location: East Anglia Salary: Competitive Salary + Excellent Benefits An excellent opportunity has arisen for an organised and detail-oriented Technical Customer Service Administrator to join a successful engineering and manufacturing business. This is a varied and fast-paced role supporting the processing of technical enquiries, quotations and customer orders. Working closely with engineering, commercial and project teams, you'll play a key role in ensuring customer requirements are accurately interpreted, recorded and progressed through the business. This is not a traditional customer service position. The role is ideally suited to someone who enjoys working with technical information, engineering documentation and business systems while providing a high standard of customer support. The Role As a Technical Customer Service Administrator, your responsibilities will include: Managing customer enquiries and purchase orders from receipt through to processing. Reviewing technical specifications, drawings and supporting documentation to ensure information is complete and accurate. Processing enquiries, quotations and customer orders using ERP and CRM systems. Maintaining accurate customer, quotation and order records. Supporting the smooth progression of enquiries throughout the business. Liaising with internal engineering, estimating, contracts and commercial teams. Responding to customer queries and providing updates on order progress. Identifying missing or incomplete information and resolving documentation queries. Supporting document control and maintaining accurate technical records. Ensuring all work is completed in line with company procedures and quality standards. This is an excellent opportunity for someone who enjoys combining administration, technical information and customer communication within an engineering environment. About You We're looking for someone who is organised, methodical and enjoys working with accuracy and attention to detail. You'll ideally have: Previous experience within an engineering, manufacturing or technical office environment. Experience in customer service, sales support, order processing or technical administration. Experience working with ERP and CRM systems. Ability to understand engineering drawings, specifications or technical documentation. Excellent organisational skills with the ability to manage multiple priorities. Strong communication skills with a professional and customer-focused approach. High levels of accuracy and attention to detail. Good IT skills, including Microsoft Office. Knowledge of engineering products or manufacturing processes would be advantageous but is not essential. What's on Offer Competitive salary. Company pension. Hybrid working Ongoing training and development. Stable and supportive working environment. Long-term career opportunities. Modern office environment. Opportunity to work alongside experienced engineering professionals. Why Apply? This is an opportunity to join an established engineering business where accuracy, teamwork and customer service are highly valued. You'll become an important part of a collaborative team, working closely with engineering and commercial colleagues to ensure customers receive an efficient and professional service while developing valuable technical knowledge along the way. If you're looking for a technical administration role within an engineering environment where you can build a long-term career, we'd like to hear from you. Apply now for a confidential discussion.
Aug 09, 2026
Full time
Technical Customer Service Administrator Location: East Anglia Salary: Competitive Salary + Excellent Benefits An excellent opportunity has arisen for an organised and detail-oriented Technical Customer Service Administrator to join a successful engineering and manufacturing business. This is a varied and fast-paced role supporting the processing of technical enquiries, quotations and customer orders. Working closely with engineering, commercial and project teams, you'll play a key role in ensuring customer requirements are accurately interpreted, recorded and progressed through the business. This is not a traditional customer service position. The role is ideally suited to someone who enjoys working with technical information, engineering documentation and business systems while providing a high standard of customer support. The Role As a Technical Customer Service Administrator, your responsibilities will include: Managing customer enquiries and purchase orders from receipt through to processing. Reviewing technical specifications, drawings and supporting documentation to ensure information is complete and accurate. Processing enquiries, quotations and customer orders using ERP and CRM systems. Maintaining accurate customer, quotation and order records. Supporting the smooth progression of enquiries throughout the business. Liaising with internal engineering, estimating, contracts and commercial teams. Responding to customer queries and providing updates on order progress. Identifying missing or incomplete information and resolving documentation queries. Supporting document control and maintaining accurate technical records. Ensuring all work is completed in line with company procedures and quality standards. This is an excellent opportunity for someone who enjoys combining administration, technical information and customer communication within an engineering environment. About You We're looking for someone who is organised, methodical and enjoys working with accuracy and attention to detail. You'll ideally have: Previous experience within an engineering, manufacturing or technical office environment. Experience in customer service, sales support, order processing or technical administration. Experience working with ERP and CRM systems. Ability to understand engineering drawings, specifications or technical documentation. Excellent organisational skills with the ability to manage multiple priorities. Strong communication skills with a professional and customer-focused approach. High levels of accuracy and attention to detail. Good IT skills, including Microsoft Office. Knowledge of engineering products or manufacturing processes would be advantageous but is not essential. What's on Offer Competitive salary. Company pension. Hybrid working Ongoing training and development. Stable and supportive working environment. Long-term career opportunities. Modern office environment. Opportunity to work alongside experienced engineering professionals. Why Apply? This is an opportunity to join an established engineering business where accuracy, teamwork and customer service are highly valued. You'll become an important part of a collaborative team, working closely with engineering and commercial colleagues to ensure customers receive an efficient and professional service while developing valuable technical knowledge along the way. If you're looking for a technical administration role within an engineering environment where you can build a long-term career, we'd like to hear from you. Apply now for a confidential discussion.
Sales Administrator Eastleigh Area, Hampshire Monday to Friday 9:00am - 5:30pm Permanent Office Based Salary to £30,000pa dependant on experience Are you an organised and customer-focused administrator who thrives in a fast-paced environment? We are recruiting on behalf of a well-established and growing business seeking a Sales Administrator to join their friendly and supportive team. This is an excellent opportunity for someone with strong customer service and order processing experience who enjoys building relationships, solving problems, and ensuring customers receive an exceptional service from enquiry through to delivery. The Role As a Sales Administrator, you will play a key role in supporting customers and ensuring orders are processed accurately and efficiently. Working closely with internal departments, you will help deliver a seamless customer experience while maintaining high levels of accuracy and professionalism. Key Responsibilities Acting as the first point of contact for customer enquiries via phone and email Providing prompt, professional, and effective customer support Managing customer orders from receipt through to completion Processing UK and export orders accurately and efficiently Monitoring and managing back orders, keeping customers updated on progress Liaising with Sales, Warehouse and other internal departments to ensure timely delivery of orders Maintaining accurate customer information within CRM and ERP systems Producing order confirmations, invoices and associated documentation Handling customer issues, returns and complaints in a professional manner Supporting customer communications regarding delays, product updates and service changes Identifying recurring issues and highlighting opportunities for service improvement Undertaking general administration duties to support the Customer Services team You will need Previous experience within Customer Service, Sales Support, Order Processing or a similar administrative role Excellent verbal and written communication skills Strong organisational skills and excellent attention to detail The ability to prioritise and manage multiple tasks effectively A proactive and customer-focused approach to problem solving Confident IT skills, including Microsoft Office (Word, Excel and Outlook) Experience using CRM and/or ERP systems A collaborative approach and the ability to build positive relationships with customers and colleagues Desirable Experience Experience processing export orders Knowledge of international shipping and export documentation Familiarity with stock management and back order processes If this role sounds of interest to you and you have the necessary skills and experience , please don't hesitate to APPLY. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Aug 09, 2026
Full time
Sales Administrator Eastleigh Area, Hampshire Monday to Friday 9:00am - 5:30pm Permanent Office Based Salary to £30,000pa dependant on experience Are you an organised and customer-focused administrator who thrives in a fast-paced environment? We are recruiting on behalf of a well-established and growing business seeking a Sales Administrator to join their friendly and supportive team. This is an excellent opportunity for someone with strong customer service and order processing experience who enjoys building relationships, solving problems, and ensuring customers receive an exceptional service from enquiry through to delivery. The Role As a Sales Administrator, you will play a key role in supporting customers and ensuring orders are processed accurately and efficiently. Working closely with internal departments, you will help deliver a seamless customer experience while maintaining high levels of accuracy and professionalism. Key Responsibilities Acting as the first point of contact for customer enquiries via phone and email Providing prompt, professional, and effective customer support Managing customer orders from receipt through to completion Processing UK and export orders accurately and efficiently Monitoring and managing back orders, keeping customers updated on progress Liaising with Sales, Warehouse and other internal departments to ensure timely delivery of orders Maintaining accurate customer information within CRM and ERP systems Producing order confirmations, invoices and associated documentation Handling customer issues, returns and complaints in a professional manner Supporting customer communications regarding delays, product updates and service changes Identifying recurring issues and highlighting opportunities for service improvement Undertaking general administration duties to support the Customer Services team You will need Previous experience within Customer Service, Sales Support, Order Processing or a similar administrative role Excellent verbal and written communication skills Strong organisational skills and excellent attention to detail The ability to prioritise and manage multiple tasks effectively A proactive and customer-focused approach to problem solving Confident IT skills, including Microsoft Office (Word, Excel and Outlook) Experience using CRM and/or ERP systems A collaborative approach and the ability to build positive relationships with customers and colleagues Desirable Experience Experience processing export orders Knowledge of international shipping and export documentation Familiarity with stock management and back order processes If this role sounds of interest to you and you have the necessary skills and experience , please don't hesitate to APPLY. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Sales Administrator £31,000 per annum Tamworth Monday to Friday, 8.30am - 5.00pm Our client a leader in their field is now seeking a Sales Administrator to support in the development of new partners to ensure the continued expansion of the UK market Key Roles and Responsibilities Be the key point of contact for customers, keeping them informed and answering queries about their orders Track customer orders through the factory and update customers on progress and delivery dates Enter, update and maintain customer orders accurately on the system, including any changes or amendments Work closely with internal teams to chase parts, resolve issues and keep orders moving as planned Prepare despatch paperwork and support the shipping of finished parts to customers Update customer information in our CRM & ERP. Maintain market & competitor knowledge. Maintain up to date product knowledge & competitor awareness which will enable you to offer alternative products when necessary The ideal candidate will possess the following experience. Sales Administrator, Account management or Internal account management background. Enthusiastic and willing to learn new skills and work within a small, fast paced company. Excellent written and verbal communication skills required. Proficient in Office 365/Excel. Confident communicator both internally with the team and externally with your managed accounts. Proactive, organized, great time and work-load management to prioritize tasks and actions.
Aug 09, 2026
Full time
Sales Administrator £31,000 per annum Tamworth Monday to Friday, 8.30am - 5.00pm Our client a leader in their field is now seeking a Sales Administrator to support in the development of new partners to ensure the continued expansion of the UK market Key Roles and Responsibilities Be the key point of contact for customers, keeping them informed and answering queries about their orders Track customer orders through the factory and update customers on progress and delivery dates Enter, update and maintain customer orders accurately on the system, including any changes or amendments Work closely with internal teams to chase parts, resolve issues and keep orders moving as planned Prepare despatch paperwork and support the shipping of finished parts to customers Update customer information in our CRM & ERP. Maintain market & competitor knowledge. Maintain up to date product knowledge & competitor awareness which will enable you to offer alternative products when necessary The ideal candidate will possess the following experience. Sales Administrator, Account management or Internal account management background. Enthusiastic and willing to learn new skills and work within a small, fast paced company. Excellent written and verbal communication skills required. Proficient in Office 365/Excel. Confident communicator both internally with the team and externally with your managed accounts. Proactive, organized, great time and work-load management to prioritize tasks and actions.
Mortgage Paraplanner Full Time Office Based Warrington Salary: £32k The Role A highly motivated individual with a passion for maximising our customer experience. Delivering excellent customer service dealing with customer's queries to successful conclusion. Must have a 'can do' attitude with proven ability to achieve and exceed targets in a quality manner through system (opportunities). Must be able to manage customer relationships by building a rapport with them. You will have the ability to learn about our products and must have the drive and determination to succeed in a target orientated environment. Ensure self and team work in a safe and secure environment. You will need to be able to handle and process large quantities of information on behalf of the customer using various systems and liaising with other members of the team. Attention to detail and a teamwork ethic are essential. To escalate when appropriate customer effecting issues to line managers or directors. To deliver a set of diverse tasks that enable our advisors to focus on sales. Duties for the role includes: Hands on approach for delivering agreed objectives and accountable for delivering the following: Responsibilities: Supporting Mortgage and Protection Advisors in the production of client reports. Assisting in the researching of appropriate products and solutions. Assist the Advisors in the management of cases to completion. Production of KFI for the product an adviser has selected. Creation of comprehensive and compliant suitability reports. Adherence to the service level agreements. Ensure compliance guidelines are met with each case. Adhering to Anti Money Laundering requirements. Liaising with internal contacts to ensure applications are completed accurately. Liaising between clients, professional contacts and providers. Ensuring correct filing of documents for compliance purposes. Excellent organisational skills. Strong communication skills. Ability to keep knowledge of Financial Services industry up to date. Good understanding of Financial Services industry and FCA requirements. Qualifications required for this role. Desirable CeMAP KEY WORKING RELATIONSHIPS: Key Working Relationships : - Customers: External customers. - Suppliers: Various Business Partners, Lenders, Providers, Suppliers - Other key relationships : Team of advisors, Managers and Directors.
Aug 09, 2026
Full time
Mortgage Paraplanner Full Time Office Based Warrington Salary: £32k The Role A highly motivated individual with a passion for maximising our customer experience. Delivering excellent customer service dealing with customer's queries to successful conclusion. Must have a 'can do' attitude with proven ability to achieve and exceed targets in a quality manner through system (opportunities). Must be able to manage customer relationships by building a rapport with them. You will have the ability to learn about our products and must have the drive and determination to succeed in a target orientated environment. Ensure self and team work in a safe and secure environment. You will need to be able to handle and process large quantities of information on behalf of the customer using various systems and liaising with other members of the team. Attention to detail and a teamwork ethic are essential. To escalate when appropriate customer effecting issues to line managers or directors. To deliver a set of diverse tasks that enable our advisors to focus on sales. Duties for the role includes: Hands on approach for delivering agreed objectives and accountable for delivering the following: Responsibilities: Supporting Mortgage and Protection Advisors in the production of client reports. Assisting in the researching of appropriate products and solutions. Assist the Advisors in the management of cases to completion. Production of KFI for the product an adviser has selected. Creation of comprehensive and compliant suitability reports. Adherence to the service level agreements. Ensure compliance guidelines are met with each case. Adhering to Anti Money Laundering requirements. Liaising with internal contacts to ensure applications are completed accurately. Liaising between clients, professional contacts and providers. Ensuring correct filing of documents for compliance purposes. Excellent organisational skills. Strong communication skills. Ability to keep knowledge of Financial Services industry up to date. Good understanding of Financial Services industry and FCA requirements. Qualifications required for this role. Desirable CeMAP KEY WORKING RELATIONSHIPS: Key Working Relationships : - Customers: External customers. - Suppliers: Various Business Partners, Lenders, Providers, Suppliers - Other key relationships : Team of advisors, Managers and Directors.
My client is looking for a Logistics Administrator to help during their busy period for the above days. To co-ordinate the end-to-end transport booking process with third-party logistics providers (3PLs), UK growers, and packhouse dispatch points. The role ensures service, compliance, sustainability, and cost targets are consistently met.You will optimise transport plans to maximise pallet and load utilisation, reduce food miles, and support SEI commitments - while protecting product integrity, cost control and enabling high-quality customer service. KEY PERFORMANCE AREAS Secure and manage transport capacity with contracted 3PLs for all UK movements (inbound, outbound, and inter-site). Ensure timely and accurate transport bookings to meet customer delivery requirements. Support load planning to increase pallet efficiencies and minimise empty mileage. Manage inbound/outbound load administration for Driscoll's, partners, and suppliers. Investigate delivery discrepancies, obtain and validate required paperwork, and raise associated claims. Coordinate uplift and returns for rejected fruit within tight timeframes to maximise salvage value, liaising with suppliers and hauliers. Maintain accurate data entry, reporting, and KPI analysis to support performance monitoring and continuous improvement. PRINCIPAL ACCOUNTABILITIES Daily Operations & Administration Perform daily and weekly administration of key logistic processes. Accurately book transport and confirm collection times with growers, packhouses, and customers within required timeframes and deadlines. Arrange haulier collections and communicate ETAs to internal teams and customers. Organise customer and PR sample collections/transfers from grower sites and maintain associated sales order records. Transport, Claims & Returns Manage delivery discrepancies, POD retrieval, and claims processing within agreed timelines. Administer uplift and return's processes efficiently to minimise waste and financial loss. Support haulier invoice checking, query resolution, and recharge processes. Tracking, Reporting & Data Track vehicles (UK & European), ensuring data accuracy and timely communication of inbound load status. Maintain transport data quality across relevant systems for 100% accuracy and compliance. Produce KPI reports and provide analysis on volumes, costs, and service performance. Stakeholder Communication Maintain strong working relationships with suppliers, growers, hauliers, customers, and internal departments. Support cross-functional collaboration to ensure efficient logistics and supply chain flow Respond promptly to daily operational queries. PERSON SPECIFICATION & CORE COMPETENCIES Customer Focus Communicates clearly and professionally Demonstrates strong service mindset and reliability Operational Excellence High attention to detail Organised and able to prioritise effectively. Remains calm under pressure Cost & Value Awareness Understands commercial impact of transport decisions. Supports best cost planning and waste reduction. Collaboration & Relationship building Works effectively across teams. Builds trusted relationships with stakeholders Problem Solving and Ownership Investigates discrepancies thoroughly. Takes accountability for resolving issues Data & Insight Orientation Comfortable analysing KPIs and performance data Strong numeracy and computer literacy
Aug 09, 2026
Seasonal
My client is looking for a Logistics Administrator to help during their busy period for the above days. To co-ordinate the end-to-end transport booking process with third-party logistics providers (3PLs), UK growers, and packhouse dispatch points. The role ensures service, compliance, sustainability, and cost targets are consistently met.You will optimise transport plans to maximise pallet and load utilisation, reduce food miles, and support SEI commitments - while protecting product integrity, cost control and enabling high-quality customer service. KEY PERFORMANCE AREAS Secure and manage transport capacity with contracted 3PLs for all UK movements (inbound, outbound, and inter-site). Ensure timely and accurate transport bookings to meet customer delivery requirements. Support load planning to increase pallet efficiencies and minimise empty mileage. Manage inbound/outbound load administration for Driscoll's, partners, and suppliers. Investigate delivery discrepancies, obtain and validate required paperwork, and raise associated claims. Coordinate uplift and returns for rejected fruit within tight timeframes to maximise salvage value, liaising with suppliers and hauliers. Maintain accurate data entry, reporting, and KPI analysis to support performance monitoring and continuous improvement. PRINCIPAL ACCOUNTABILITIES Daily Operations & Administration Perform daily and weekly administration of key logistic processes. Accurately book transport and confirm collection times with growers, packhouses, and customers within required timeframes and deadlines. Arrange haulier collections and communicate ETAs to internal teams and customers. Organise customer and PR sample collections/transfers from grower sites and maintain associated sales order records. Transport, Claims & Returns Manage delivery discrepancies, POD retrieval, and claims processing within agreed timelines. Administer uplift and return's processes efficiently to minimise waste and financial loss. Support haulier invoice checking, query resolution, and recharge processes. Tracking, Reporting & Data Track vehicles (UK & European), ensuring data accuracy and timely communication of inbound load status. Maintain transport data quality across relevant systems for 100% accuracy and compliance. Produce KPI reports and provide analysis on volumes, costs, and service performance. Stakeholder Communication Maintain strong working relationships with suppliers, growers, hauliers, customers, and internal departments. Support cross-functional collaboration to ensure efficient logistics and supply chain flow Respond promptly to daily operational queries. PERSON SPECIFICATION & CORE COMPETENCIES Customer Focus Communicates clearly and professionally Demonstrates strong service mindset and reliability Operational Excellence High attention to detail Organised and able to prioritise effectively. Remains calm under pressure Cost & Value Awareness Understands commercial impact of transport decisions. Supports best cost planning and waste reduction. Collaboration & Relationship building Works effectively across teams. Builds trusted relationships with stakeholders Problem Solving and Ownership Investigates discrepancies thoroughly. Takes accountability for resolving issues Data & Insight Orientation Comfortable analysing KPIs and performance data Strong numeracy and computer literacy
Sales Account Coordinator circa £28-32,000 + very dep on experience +Bonus and excellent benefits Global Manufacturer Tredegar area A fanatstic opportunity to join a world leading Manufacturing Company. This is a Customer Services driven role with a12 month contract at start Newly created office based Sales Account Coordinator role,this is not a senior role and offers training and personal development. Digital Marketing experience would be an advantage The role may suit a Customer Services or Office Administrator with experince in working for a manufacturer in a similar role or experience gained in Digital Marketing. You must have some experience of working with Customers in a Manufacturing or Engineering organisation in this Account Coordinator role. Strong Experience gained in Automotive or similar manufacturing company would be ideal and you must have a stable work record. You must have strong Administration skills and some Digial Marketing experience. Training available as required. Assist in the sale and support of products to OEM customers.Internal support and maintenance of customer data bases.Point of contact for a set number of existing customers ensuring contact with these on a regular basis and dealing with outstanding issues. Anticipate possible delays or complications, communicate to management where appropriate. Co-ordination of tooling invoicing and following through to completion of payment Coordinating with production and liaising with relevant departments to ensure delivery dates are met, including producing a daily orderbook report and conduct weekly review with cross-functional operations team Review Customer forecasts and co-ordinate the internal or Customer communication actions as needed Undertaking customer service activities, responding to technical, pricing and delivery enquiries and resolving customer complaints Be able to access and interrogate customer web bases/ E.D.I. scheduling systems. Liaison with materials and production departments to define order availability Any other sales related activities as necessary This list is not exhaustive and at times you may be required to carry out duties not specified You must have experience gained in a Manufacturing or Engineering organisation. Monday - Friday 36 hours early finish on Fridays. Travel to work from Tredegar, Merthyr, Abergavenny, Pontypool, Newport,Ebbw Vale, Cwmbran, Hereford, Brecon.
Aug 09, 2026
Contractor
Sales Account Coordinator circa £28-32,000 + very dep on experience +Bonus and excellent benefits Global Manufacturer Tredegar area A fanatstic opportunity to join a world leading Manufacturing Company. This is a Customer Services driven role with a12 month contract at start Newly created office based Sales Account Coordinator role,this is not a senior role and offers training and personal development. Digital Marketing experience would be an advantage The role may suit a Customer Services or Office Administrator with experince in working for a manufacturer in a similar role or experience gained in Digital Marketing. You must have some experience of working with Customers in a Manufacturing or Engineering organisation in this Account Coordinator role. Strong Experience gained in Automotive or similar manufacturing company would be ideal and you must have a stable work record. You must have strong Administration skills and some Digial Marketing experience. Training available as required. Assist in the sale and support of products to OEM customers.Internal support and maintenance of customer data bases.Point of contact for a set number of existing customers ensuring contact with these on a regular basis and dealing with outstanding issues. Anticipate possible delays or complications, communicate to management where appropriate. Co-ordination of tooling invoicing and following through to completion of payment Coordinating with production and liaising with relevant departments to ensure delivery dates are met, including producing a daily orderbook report and conduct weekly review with cross-functional operations team Review Customer forecasts and co-ordinate the internal or Customer communication actions as needed Undertaking customer service activities, responding to technical, pricing and delivery enquiries and resolving customer complaints Be able to access and interrogate customer web bases/ E.D.I. scheduling systems. Liaison with materials and production departments to define order availability Any other sales related activities as necessary This list is not exhaustive and at times you may be required to carry out duties not specified You must have experience gained in a Manufacturing or Engineering organisation. Monday - Friday 36 hours early finish on Fridays. Travel to work from Tredegar, Merthyr, Abergavenny, Pontypool, Newport,Ebbw Vale, Cwmbran, Hereford, Brecon.
We are actively recruiting a experienced Sales and Service Administrator to work within a small dedicfated team supporting daily Sales operations as well as working closely with the service engineering teams. You will have a strong work ethic with excellent communication and organisational skills You will be responsible for managing customer accounts including estimates, orders and queries as well as liaising and assisting the field engineers arranging appointments and customer site visits and maintaining the data in the CRM system. Key Responsibilities Administrative support to both the sales and service engineering teams Coordinate and schedule equipment testing, calibration and repairs with Engineers; Prepare estimates, proposals, technical documentation and follow up with prospective customers; Update sales pipelines and data in the company s CRM and ERP system; Ensure that our and customer calibration equipment certification kept up to date Generate and send order confirmations to customers; Respond promptly to client requests for technical support or service-related queries; Communicate effectively with customers and keep them informed on the progress of their orders throughout the sales process. Be point of contact for technical support while ensuring customer questions and enquiries are promptly addressed; Respond to customer requests to return products, to include, but not limited to investigation, repair or reported defect, re-calibration or configuration, RMA process and maintain accurate records of all returns; Ensure effective co-ordination between sales, engineering, manufacturing and service department Support invoicing, placing of purchase orders, processing supplier invoices and other finance-related tasks Prepare monthly sales and service reports and other relevant KPIs; Other duties as may be assigned by the company from time to time Experience, Skills and Education 3 years minimum experience working in a similar role, ideally within the engineering and manufacturing sectors Able t manage multiple tasks concurrently Ability to prioritise workload effectively. Strong interpersonal and communication skills for interacting with clients, colleagues and service providers Be customer focused with a positive attitude and strong problem-solving skills Excellent planning and organizational skills Excellent organizational skills High level of attention to detail. Able to meet tight deadlines under pressure Proficiency in CRM software, Microsoft Office Suite (Word, Excel PowerPoint), ERP (NetSuite)
Aug 09, 2026
Full time
We are actively recruiting a experienced Sales and Service Administrator to work within a small dedicfated team supporting daily Sales operations as well as working closely with the service engineering teams. You will have a strong work ethic with excellent communication and organisational skills You will be responsible for managing customer accounts including estimates, orders and queries as well as liaising and assisting the field engineers arranging appointments and customer site visits and maintaining the data in the CRM system. Key Responsibilities Administrative support to both the sales and service engineering teams Coordinate and schedule equipment testing, calibration and repairs with Engineers; Prepare estimates, proposals, technical documentation and follow up with prospective customers; Update sales pipelines and data in the company s CRM and ERP system; Ensure that our and customer calibration equipment certification kept up to date Generate and send order confirmations to customers; Respond promptly to client requests for technical support or service-related queries; Communicate effectively with customers and keep them informed on the progress of their orders throughout the sales process. Be point of contact for technical support while ensuring customer questions and enquiries are promptly addressed; Respond to customer requests to return products, to include, but not limited to investigation, repair or reported defect, re-calibration or configuration, RMA process and maintain accurate records of all returns; Ensure effective co-ordination between sales, engineering, manufacturing and service department Support invoicing, placing of purchase orders, processing supplier invoices and other finance-related tasks Prepare monthly sales and service reports and other relevant KPIs; Other duties as may be assigned by the company from time to time Experience, Skills and Education 3 years minimum experience working in a similar role, ideally within the engineering and manufacturing sectors Able t manage multiple tasks concurrently Ability to prioritise workload effectively. Strong interpersonal and communication skills for interacting with clients, colleagues and service providers Be customer focused with a positive attitude and strong problem-solving skills Excellent planning and organizational skills Excellent organizational skills High level of attention to detail. Able to meet tight deadlines under pressure Proficiency in CRM software, Microsoft Office Suite (Word, Excel PowerPoint), ERP (NetSuite)
Trade Compliance Coordinator Salary: Negotiable depending on experience Location: Heathrow Area Position: Permanent, Full Time Start Date: ASAP About the Role: Due to continued global growth, our client is seeking a Trade Compliance Coordinator to join their Heathrow team. This is an excellent opportunity to join a well-established international freight forwarding and logistics organisation with strong family values and a long-standing reputation within the industry. What you'll do: As Trade Compliance Coordinator you will support key account trade compliance functions with KPI and product reporting. Main Responsibilities: Ensure all Trade Compliance reports and KPIs are completed accurately and within deadlines Determine correct tariff classifications for supported brands moving from the EU Issue UK-specific import guidance to the business Liaise with HMRC and assist with maintenance of customs procedures Complete Import, Export, Transit, ICS and ENS declarations in line with regulations Audit and monitor entries to ensure compliance with import/export legislation Maintenance of the CITES portal, uploading Import and Re-Export CITES certificates Create and maintain written procedures and SOPs Implement and improve new efficiencies in client workflow in conjunction with line manager Report sales leads to the Line Manager for distribution to the Sales Team Complete ad-hoc and spot checks on entries and submit reports to line manager and Head of Department weekly Maintain excellent relationships with customers and internal departments What you need: Experience within customs or trade compliance in a large organisation or brokerage environment In-depth understanding of UK & EU customs regulations and documentation Knowledge of CITES import/export permits (desirable) Strong understanding of commodity codes, incoterms, valuation and preference Intermediate to strong Excel skills Excellent communication skills across all levels Strong organisational skills with high attention to detail Ability to work independently and as part of a team Proactive, deadline-driven and comfortable in a busy environment Why you'll love this role: 20 days annual leave plus Public Holidays and loyalty days (up to 5 additional days) Yearly pension review Employee Assistance Programme (including immediate family members) Employee discounts platform (groceries, holidays, wellness, sports and more) Death in Service (3x salary) after 6 months Private Medical Scheme eligibility after 1 year Enhanced pension contributions (9%) after 1 year How to apply: If you have relevant experience, please get in touch today. You can also refer someone suitable. E: T: If you'd like to know more about this Trade Compliance Coordinator role, or know someone suitable, please share this advert or send us their details. Successful referrals qualify for our candidate referral scheme. Red Recruit specialise in Shipping & Logistics, Removals & Storage, Relocations and Fine Art recruitment, with opportunities across all levels. Not all roles are advertised, so feel free to send us your CV in confidence or call us directly. Customs Compliance Coordinator, Trade Compliance Specialist, Customs Entry Clerk, Import Export Compliance Officer, Customs Brokerage Coordinator.
Aug 09, 2026
Full time
Trade Compliance Coordinator Salary: Negotiable depending on experience Location: Heathrow Area Position: Permanent, Full Time Start Date: ASAP About the Role: Due to continued global growth, our client is seeking a Trade Compliance Coordinator to join their Heathrow team. This is an excellent opportunity to join a well-established international freight forwarding and logistics organisation with strong family values and a long-standing reputation within the industry. What you'll do: As Trade Compliance Coordinator you will support key account trade compliance functions with KPI and product reporting. Main Responsibilities: Ensure all Trade Compliance reports and KPIs are completed accurately and within deadlines Determine correct tariff classifications for supported brands moving from the EU Issue UK-specific import guidance to the business Liaise with HMRC and assist with maintenance of customs procedures Complete Import, Export, Transit, ICS and ENS declarations in line with regulations Audit and monitor entries to ensure compliance with import/export legislation Maintenance of the CITES portal, uploading Import and Re-Export CITES certificates Create and maintain written procedures and SOPs Implement and improve new efficiencies in client workflow in conjunction with line manager Report sales leads to the Line Manager for distribution to the Sales Team Complete ad-hoc and spot checks on entries and submit reports to line manager and Head of Department weekly Maintain excellent relationships with customers and internal departments What you need: Experience within customs or trade compliance in a large organisation or brokerage environment In-depth understanding of UK & EU customs regulations and documentation Knowledge of CITES import/export permits (desirable) Strong understanding of commodity codes, incoterms, valuation and preference Intermediate to strong Excel skills Excellent communication skills across all levels Strong organisational skills with high attention to detail Ability to work independently and as part of a team Proactive, deadline-driven and comfortable in a busy environment Why you'll love this role: 20 days annual leave plus Public Holidays and loyalty days (up to 5 additional days) Yearly pension review Employee Assistance Programme (including immediate family members) Employee discounts platform (groceries, holidays, wellness, sports and more) Death in Service (3x salary) after 6 months Private Medical Scheme eligibility after 1 year Enhanced pension contributions (9%) after 1 year How to apply: If you have relevant experience, please get in touch today. You can also refer someone suitable. E: T: If you'd like to know more about this Trade Compliance Coordinator role, or know someone suitable, please share this advert or send us their details. Successful referrals qualify for our candidate referral scheme. Red Recruit specialise in Shipping & Logistics, Removals & Storage, Relocations and Fine Art recruitment, with opportunities across all levels. Not all roles are advertised, so feel free to send us your CV in confidence or call us directly. Customs Compliance Coordinator, Trade Compliance Specialist, Customs Entry Clerk, Import Export Compliance Officer, Customs Brokerage Coordinator.
Customer Services & Export Administrator Location: Chester Salary: £30,000 per annum Reporting To: Customer Service Manager About the Role An exciting opportunity has arisen for an organised and customer-focused individual to join a busy Customer Services team. This role is responsible for delivering an excellent customer experience through efficient order processing, export administration, issue resolution, and collaboration with internal departments. The successful candidate will act as a key point of contact for customers, ensuring orders are managed accurately, export documentation is completed correctly, and customer requirements are met in a professional and timely manner. Key Responsibilities Customer Service & Sales Support Process customer orders accurately and efficiently, ensuring all orders are fulfilled within agreed timescales and quality standards. Respond to customer enquiries and provide a high level of support throughout the customer journey. Work closely with the Sales Team, providing updates on customer issues and forecasting information. Resolve payment queries, delivery issues, and customer disputes while maintaining positive working relationships. Deliver outstanding customer service in a cost-effective and professional manner. Communicate relevant commercial and customer information to the wider business effectively. Export & Order Administration Prepare and manage export documentation for international shipments across Europe and Rest of World markets. Receive, acknowledge, and plan customer orders, ensuring all system processes are completed accurately. Coordinate with veterinary authorities, transport providers, and import agents to ensure customs clearance is obtained without delay. Manage and resolve export-related issues, including shipment delays, rejected products, and port-related disruptions. Internal Coordination Liaise with Production Planning teams to align stock levels and forecasts with customer demand. Work alongside Technical teams to investigate and resolve quality-related concerns. Ensure important commercial information is shared effectively across relevant departments. Teamwork & Continuous Improvement Collaborate with colleagues across the Customer Service function to ensure departmental objectives are achieved. Support the ongoing development and improvement of customer service processes and systems. Escalate issues appropriately and maintain effective communication with internal stakeholders. Plan, organise, and manage workload effectively to achieve agreed objectives and deadlines. Skills & Experience The ideal candidate will have: Previous customer service experience within FMCG, manufacturing, logistics, wholesale, or a similar fast-paced environment. A customer-focused approach with strong problem-solving abilities. Excellent written and verbal communication skills. Strong organisational and time management skills. The ability to manage multiple priorities and work effectively under pressure. A proactive and solutions-driven mindset. Excellent attention to detail and accuracy. What's on Offer? Opportunity to work within a supportive and collaborative team. Exposure to both UK and international customer accounts. A varied position combining customer service, administration, logistics, and export coordination. Opportunities to contribute to process improvements and continuous development initiatives.
Aug 09, 2026
Full time
Customer Services & Export Administrator Location: Chester Salary: £30,000 per annum Reporting To: Customer Service Manager About the Role An exciting opportunity has arisen for an organised and customer-focused individual to join a busy Customer Services team. This role is responsible for delivering an excellent customer experience through efficient order processing, export administration, issue resolution, and collaboration with internal departments. The successful candidate will act as a key point of contact for customers, ensuring orders are managed accurately, export documentation is completed correctly, and customer requirements are met in a professional and timely manner. Key Responsibilities Customer Service & Sales Support Process customer orders accurately and efficiently, ensuring all orders are fulfilled within agreed timescales and quality standards. Respond to customer enquiries and provide a high level of support throughout the customer journey. Work closely with the Sales Team, providing updates on customer issues and forecasting information. Resolve payment queries, delivery issues, and customer disputes while maintaining positive working relationships. Deliver outstanding customer service in a cost-effective and professional manner. Communicate relevant commercial and customer information to the wider business effectively. Export & Order Administration Prepare and manage export documentation for international shipments across Europe and Rest of World markets. Receive, acknowledge, and plan customer orders, ensuring all system processes are completed accurately. Coordinate with veterinary authorities, transport providers, and import agents to ensure customs clearance is obtained without delay. Manage and resolve export-related issues, including shipment delays, rejected products, and port-related disruptions. Internal Coordination Liaise with Production Planning teams to align stock levels and forecasts with customer demand. Work alongside Technical teams to investigate and resolve quality-related concerns. Ensure important commercial information is shared effectively across relevant departments. Teamwork & Continuous Improvement Collaborate with colleagues across the Customer Service function to ensure departmental objectives are achieved. Support the ongoing development and improvement of customer service processes and systems. Escalate issues appropriately and maintain effective communication with internal stakeholders. Plan, organise, and manage workload effectively to achieve agreed objectives and deadlines. Skills & Experience The ideal candidate will have: Previous customer service experience within FMCG, manufacturing, logistics, wholesale, or a similar fast-paced environment. A customer-focused approach with strong problem-solving abilities. Excellent written and verbal communication skills. Strong organisational and time management skills. The ability to manage multiple priorities and work effectively under pressure. A proactive and solutions-driven mindset. Excellent attention to detail and accuracy. What's on Offer? Opportunity to work within a supportive and collaborative team. Exposure to both UK and international customer accounts. A varied position combining customer service, administration, logistics, and export coordination. Opportunities to contribute to process improvements and continuous development initiatives.
Ref : 23494 The Skills You'll Need : JLPT N1, N2, French Your New Salary : £ Location : London Permanent/ Full-time This is 5 days Office based job. Visa: Provide UK work visa for a right candidate who meets all their criteria French and Japanese speaking Sales Administrator / Account Management - What You'll be Doing: Management of major accounts in UK/EU region and specialist of the European distribution Sales calls to Retailers, Distributors in the EU and others. Responsible for the day-to-day business operation such as product development, conducts sales analysis, ad planning, sales forecasting Opening new accounts, while maintaining relationships with buyers of major retail chains Proposing and negotiating terms and conditions, and acquiring product licenses from publishers and other clients Making and renewing contracts, Drawing up and signing business related contracts. Acquires licensing agreements (Sales activities to hardware and software makers) Working closely with publishers & media to maximise marketing opportunities across the respective regions Translation of manual, packaging, company website and other business-related documents to and from Japanese/English/FRENCH. Market research to identify concurrency and understand the trends of the market. Liaise daily with the Japan HQ and the US branch in Japanese French and Japanese speaking Sales Administrator / Account Management - The Skills You'll Need to Succeed: Mother tongue level French is essential Business level of Japanese (N2 or higher) Strong interest in the video/ gaming industry Previous experience of office work, ideally sales related Able to do business trip to Europe Please follow us on Linkedin: company/people-first-team-japan We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.
Aug 09, 2026
Full time
Ref : 23494 The Skills You'll Need : JLPT N1, N2, French Your New Salary : £ Location : London Permanent/ Full-time This is 5 days Office based job. Visa: Provide UK work visa for a right candidate who meets all their criteria French and Japanese speaking Sales Administrator / Account Management - What You'll be Doing: Management of major accounts in UK/EU region and specialist of the European distribution Sales calls to Retailers, Distributors in the EU and others. Responsible for the day-to-day business operation such as product development, conducts sales analysis, ad planning, sales forecasting Opening new accounts, while maintaining relationships with buyers of major retail chains Proposing and negotiating terms and conditions, and acquiring product licenses from publishers and other clients Making and renewing contracts, Drawing up and signing business related contracts. Acquires licensing agreements (Sales activities to hardware and software makers) Working closely with publishers & media to maximise marketing opportunities across the respective regions Translation of manual, packaging, company website and other business-related documents to and from Japanese/English/FRENCH. Market research to identify concurrency and understand the trends of the market. Liaise daily with the Japan HQ and the US branch in Japanese French and Japanese speaking Sales Administrator / Account Management - The Skills You'll Need to Succeed: Mother tongue level French is essential Business level of Japanese (N2 or higher) Strong interest in the video/ gaming industry Previous experience of office work, ideally sales related Able to do business trip to Europe Please follow us on Linkedin: company/people-first-team-japan We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation. People First is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability. People First (Recruitment) Limited acts as an employment agency for permanent and fixed term contract recruitment and as an employment business for the supply of temporary workers. Please note that by applying for this job you accept our Terms of Use and Privacy Policy which can be found on our website.
Sales Administration Assistant Wetherby, West Yorkshire Full Time Permanent Our client is seeking a Sales Administration Assistant to support the Sales Team, whilst ensuring the smooth day-to-day operation of the office. This is a fantastic opportunity for an ambitious and detail-oriented professional who enjoys working across multiple business functions and taking ownership of their workload.As a key member of the team, you will provide comprehensive administrative and operational support across the business. You'll be responsible for managing customer orders, supporting marketing activities, assisting the sales team, maintaining accurate records and delivering exceptional customer service to key stakeholders. Key ResponsibilitiesSales & Customer Administration Process customer orders and purchase orders accurately from order receipt through to payment. Raise invoices and credit notes using Sage. Manage order fulfilment and coordinate deliveries. Prepare quotations and assist with contract administration. Maintain accurate customer records within the CRM system. Customer Service Provide telephone and email support to customers interested in products. Guide customers through the ordering process. Offer product and technical support where appropriate. Deliver excellent customer service at all times. Stock Control & Logistics Monitor and manage inventory levels. Coordinate imports, exports and stock movements. Produce stock reporting and forecasting information. Liaise with manufacturing teams to maintain appropriate stock levels. Marketing & Events Support Organise travel and accommodation for employees, customers and event attendees. Liaise with event organisers, logistics providers and suppliers. Monitor and manage stock levels of marketing materials. Support the creation and distribution of marketing collateral. Assist with digital marketing activities and email campaigns. Track marketing expenditure and prepare reports. Office Support Diary and calendar management. Minute taking and meeting coordination. Database management, including sales and budget trackers. Expense reporting and spreadsheet maintenance. Proofreading medical and marketing documentation. Managing office supplies, stationery and post. About YouTo be successful in this role, you will be an organised and adaptable administrator with excellent communication skills and a proactive approach to your work. Essential Skills & Experience Previous administration experience within a busy commercial environment. Advanced Microsoft Office skills, particularly Excel, Word and PowerPoint. Strong customer service and relationship-building abilities. Excellent written and verbal communication skills. Exceptional organisational skills and attention to detail. Ability to manage multiple priorities and meet deadlines. Experience maintaining accurate records and databases. Ability to work independently and take ownership of responsibilities. Personal Qualities Self-motivated and proactive. Professional and positive approach. Strong attention to detail and accuracy. Excellent organisational skills. Confident communicator at all levels. Able to work autonomously with minimal supervision. Flexible and willing to support across multiple business functions. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Aug 08, 2026
Full time
Sales Administration Assistant Wetherby, West Yorkshire Full Time Permanent Our client is seeking a Sales Administration Assistant to support the Sales Team, whilst ensuring the smooth day-to-day operation of the office. This is a fantastic opportunity for an ambitious and detail-oriented professional who enjoys working across multiple business functions and taking ownership of their workload.As a key member of the team, you will provide comprehensive administrative and operational support across the business. You'll be responsible for managing customer orders, supporting marketing activities, assisting the sales team, maintaining accurate records and delivering exceptional customer service to key stakeholders. Key ResponsibilitiesSales & Customer Administration Process customer orders and purchase orders accurately from order receipt through to payment. Raise invoices and credit notes using Sage. Manage order fulfilment and coordinate deliveries. Prepare quotations and assist with contract administration. Maintain accurate customer records within the CRM system. Customer Service Provide telephone and email support to customers interested in products. Guide customers through the ordering process. Offer product and technical support where appropriate. Deliver excellent customer service at all times. Stock Control & Logistics Monitor and manage inventory levels. Coordinate imports, exports and stock movements. Produce stock reporting and forecasting information. Liaise with manufacturing teams to maintain appropriate stock levels. Marketing & Events Support Organise travel and accommodation for employees, customers and event attendees. Liaise with event organisers, logistics providers and suppliers. Monitor and manage stock levels of marketing materials. Support the creation and distribution of marketing collateral. Assist with digital marketing activities and email campaigns. Track marketing expenditure and prepare reports. Office Support Diary and calendar management. Minute taking and meeting coordination. Database management, including sales and budget trackers. Expense reporting and spreadsheet maintenance. Proofreading medical and marketing documentation. Managing office supplies, stationery and post. About YouTo be successful in this role, you will be an organised and adaptable administrator with excellent communication skills and a proactive approach to your work. Essential Skills & Experience Previous administration experience within a busy commercial environment. Advanced Microsoft Office skills, particularly Excel, Word and PowerPoint. Strong customer service and relationship-building abilities. Excellent written and verbal communication skills. Exceptional organisational skills and attention to detail. Ability to manage multiple priorities and meet deadlines. Experience maintaining accurate records and databases. Ability to work independently and take ownership of responsibilities. Personal Qualities Self-motivated and proactive. Professional and positive approach. Strong attention to detail and accuracy. Excellent organisational skills. Confident communicator at all levels. Able to work autonomously with minimal supervision. Flexible and willing to support across multiple business functions. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Customer Account Administrator Leyland - Fully Office Based £27,500 Monday to Friday, 8.00am - 4.30pm Are you an experienced administrator with a background in manufacturing? Do you enjoy coordinating customer orders, liaising with production teams and making sure every detail is correct? Would you like to join a specialist manufacturer producing high-quality products for the luxury interiors market? We are recruiting for a Customer Account Administrator to join a well-established specialist manufacturing business based in Leyland. The company produces luxury digitally printed wallcoverings for independent designers, growing brands and established businesses within the interiors industry. This is a busy, hands-on role focused primarily on processing and coordinating customer orders. You will support customers across the business rather than managing a portfolio of named accounts, helping each order move smoothly from the initial enquiry through production and delivery. Approximately 70% of the role will involve order processing and coordination, with the remaining time spent speaking with customers and supporting the wider office team. The Role Reporting to the Office Manager, you will act as an important link between customers, the office and the factory. You will accurately process orders, prepare the relevant documentation, monitor progress and ensure customers are kept informed of any changes, delays or issues. During busy periods, you may be coordinating up to 50 live orders at different stages of production, so organisation and attention to detail will be essential. Your responsibilities will include: Answering incoming telephone calls and responding to customer emails Processing and updating customer orders accurately Checking product specifications, quantities, prices and delivery details Preparing quotations, order confirmations, invoices and delivery paperwork Liaising with the factory, production and studio teams Monitoring orders as they move through the production process Keeping customers updated on progress and expected delivery dates Managing order amendments and changes to customer requirements Responding to customer complaints professionally and helping to resolve issues Communicating production delays or potential problems clearly Highlighting urgent orders and priorities to the appropriate colleagues Maintaining accurate customer, order and workflow records Using the company's Clarity workflow management system Supporting the wider office team with administration when required Helping with tasks in other areas of the business during particularly busy periods Full training will be provided on the Clarity system. About You You will have previous administrative experience gained within a manufacturing business. You may currently be working in sales administration, order processing, customer service, production administration or account coordination, but you must understand how orders move through a manufacturing or production environment. Experience within printing, textiles, wallcoverings, interiors or another specialist product manufacturer would be particularly useful, although specific wallpaper experience is not required. You will need: Previous administration experience within a manufacturing company Experience processing and coordinating customer orders Confidence liaising with customers and internal production teams Strong attention to detail The ability to manage several orders and changing priorities at once A professional and helpful telephone manner Good written communication skills A positive and proactive approach The confidence to follow up with customers and colleagues The ability to remain calm when orders change or problems arise Good general Microsoft Office skills A flexible attitude and willingness to help across the business The maturity and judgement to take ownership of day-to-day situations This role would suit someone who enjoys being busy, takes pride in getting the details right and understands the importance of communication between customers, administration and production. You will be joining a close-knit business where reliability, accuracy, teamwork and a positive, happy-to-help attitude are valued. The company is looking for the right person and would like them to start as soon as possible.
Aug 08, 2026
Full time
Customer Account Administrator Leyland - Fully Office Based £27,500 Monday to Friday, 8.00am - 4.30pm Are you an experienced administrator with a background in manufacturing? Do you enjoy coordinating customer orders, liaising with production teams and making sure every detail is correct? Would you like to join a specialist manufacturer producing high-quality products for the luxury interiors market? We are recruiting for a Customer Account Administrator to join a well-established specialist manufacturing business based in Leyland. The company produces luxury digitally printed wallcoverings for independent designers, growing brands and established businesses within the interiors industry. This is a busy, hands-on role focused primarily on processing and coordinating customer orders. You will support customers across the business rather than managing a portfolio of named accounts, helping each order move smoothly from the initial enquiry through production and delivery. Approximately 70% of the role will involve order processing and coordination, with the remaining time spent speaking with customers and supporting the wider office team. The Role Reporting to the Office Manager, you will act as an important link between customers, the office and the factory. You will accurately process orders, prepare the relevant documentation, monitor progress and ensure customers are kept informed of any changes, delays or issues. During busy periods, you may be coordinating up to 50 live orders at different stages of production, so organisation and attention to detail will be essential. Your responsibilities will include: Answering incoming telephone calls and responding to customer emails Processing and updating customer orders accurately Checking product specifications, quantities, prices and delivery details Preparing quotations, order confirmations, invoices and delivery paperwork Liaising with the factory, production and studio teams Monitoring orders as they move through the production process Keeping customers updated on progress and expected delivery dates Managing order amendments and changes to customer requirements Responding to customer complaints professionally and helping to resolve issues Communicating production delays or potential problems clearly Highlighting urgent orders and priorities to the appropriate colleagues Maintaining accurate customer, order and workflow records Using the company's Clarity workflow management system Supporting the wider office team with administration when required Helping with tasks in other areas of the business during particularly busy periods Full training will be provided on the Clarity system. About You You will have previous administrative experience gained within a manufacturing business. You may currently be working in sales administration, order processing, customer service, production administration or account coordination, but you must understand how orders move through a manufacturing or production environment. Experience within printing, textiles, wallcoverings, interiors or another specialist product manufacturer would be particularly useful, although specific wallpaper experience is not required. You will need: Previous administration experience within a manufacturing company Experience processing and coordinating customer orders Confidence liaising with customers and internal production teams Strong attention to detail The ability to manage several orders and changing priorities at once A professional and helpful telephone manner Good written communication skills A positive and proactive approach The confidence to follow up with customers and colleagues The ability to remain calm when orders change or problems arise Good general Microsoft Office skills A flexible attitude and willingness to help across the business The maturity and judgement to take ownership of day-to-day situations This role would suit someone who enjoys being busy, takes pride in getting the details right and understands the importance of communication between customers, administration and production. You will be joining a close-knit business where reliability, accuracy, teamwork and a positive, happy-to-help attitude are valued. The company is looking for the right person and would like them to start as soon as possible.
Mortgage Administrator Warrington Full Time office based The Role A highly motivated individual with a passion for maximising our customer experience. Delivering excellent customer service, dealing with customers' queries to a successful conclusion. Must have a 'can do' attitude with proven ability to achieve and exceed targets in a quality manner through system (opportunities). Must be able to manage customer relationships by building a rapport with them. You will have the ability to learn about our products and must have the drive and determination to succeed in a target orientated environment. Ensure self and team work in a safe and secure environment. You will need to be able to handle and process large quantities of information on behalf of the customer using various systems and liaising with other members of the team. Attention to detail and a teamwork ethic are essential. To escalate when appropriate customer-affected issues to line managers or directors. To deliver a set of diverse tasks that enable our advisors to focus on sales. Duties for the role includes: Hands on approach for delivering agreed objectives and accountable for delivering the following: Responsibilities: Supporting Mortgage and Protection Advisors in the production of client reports. Assisting in the research of appropriate products and solutions. Assist the Advisors in the management of cases to completion. Production of KFI for the product that an adviser has selected. Creation of comprehensive and compliant suitability reports. Adherence to the service level agreements. Ensure compliance guidelines are met with each case. Adhering to Anti-Money Laundering requirements. Liaising with internal contacts to ensure applications are completed accurately. Liaising between clients, professional contacts and providers. Ensuring correct filing of documents for compliance purposes. Excellent organisational skills. Strong communication skills. Ability to keep knowledge of the Financial Services industry up to date. Good understanding of the Financial Services industry and FCA requirements. Qualifications required for this role. Desirable CeMAP KEY WORKING RELATIONSHIPS: Key Working Relationships : - Customers: External customers. - Suppliers: Various Business Partners, Lenders, Providers, Suppliers - Other key relationships : Team of advisors, Managers and Directors.
Aug 08, 2026
Full time
Mortgage Administrator Warrington Full Time office based The Role A highly motivated individual with a passion for maximising our customer experience. Delivering excellent customer service, dealing with customers' queries to a successful conclusion. Must have a 'can do' attitude with proven ability to achieve and exceed targets in a quality manner through system (opportunities). Must be able to manage customer relationships by building a rapport with them. You will have the ability to learn about our products and must have the drive and determination to succeed in a target orientated environment. Ensure self and team work in a safe and secure environment. You will need to be able to handle and process large quantities of information on behalf of the customer using various systems and liaising with other members of the team. Attention to detail and a teamwork ethic are essential. To escalate when appropriate customer-affected issues to line managers or directors. To deliver a set of diverse tasks that enable our advisors to focus on sales. Duties for the role includes: Hands on approach for delivering agreed objectives and accountable for delivering the following: Responsibilities: Supporting Mortgage and Protection Advisors in the production of client reports. Assisting in the research of appropriate products and solutions. Assist the Advisors in the management of cases to completion. Production of KFI for the product that an adviser has selected. Creation of comprehensive and compliant suitability reports. Adherence to the service level agreements. Ensure compliance guidelines are met with each case. Adhering to Anti-Money Laundering requirements. Liaising with internal contacts to ensure applications are completed accurately. Liaising between clients, professional contacts and providers. Ensuring correct filing of documents for compliance purposes. Excellent organisational skills. Strong communication skills. Ability to keep knowledge of the Financial Services industry up to date. Good understanding of the Financial Services industry and FCA requirements. Qualifications required for this role. Desirable CeMAP KEY WORKING RELATIONSHIPS: Key Working Relationships : - Customers: External customers. - Suppliers: Various Business Partners, Lenders, Providers, Suppliers - Other key relationships : Team of advisors, Managers and Directors.
Job Title: Customer Support Advisor (Engineering) Location: Sheffield, S4 Salary: Circa 30,500 + Profit Share Bonus + Excellent Benefits Job type: Permanent, Full Time - Monday to Friday, 7:30am to 4:30pm At Kyocera, we provide high-quality tooling solutions and industrial consumables to manufacturers across a wide range of industries. As part of a global business with an excellent reputation, we're proud of the long-term relationships we've built with our customers by providing expert advice and outstanding service. We're looking for a friendly, organised and customer-focused individual to join our Internal Sales team. Whether you already have experience in engineering, manufacturing or tooling, or you're simply someone with excellent customer service skills who enjoys learning technical products, we'd love to hear from you. Full product training will be provided, so enthusiasm, a willingness to learn and a positive attitude are just as important as previous industry knowledge. About the role You'll become a trusted point of contact for our customers, helping them find the right products and ensuring they receive an excellent service from enquiry through to delivery. Your responsibilities will include: Responding to customer enquiries by phone and email Preparing quotations and following up with customers Processing customer orders and monitoring progress Supporting customers with product selection and technical queries Working closely with our external sales engineers to deliver excellent customer service Building long-term relationships with customers across a range of manufacturing industries Keeping customer information and sales records up to date About you We're looking for someone who enjoys working with people, solving problems and providing excellent customer service. You'll ideally have: Experience in a customer service, sales support or internal sales role Excellent communication skills and a confident telephone manner Strong organisational skills and the ability to manage multiple priorities Good IT skills, including Microsoft Office A positive, proactive and team-focused approach Experience within engineering, manufacturing, tooling or industrial products would be an advantage, but it is not essential. We provide full product training and are keen to hear from candidates who are eager to learn and develop within a technical environment. What you'll get in return Competitive salary Annual profit share bonus (subject to qualifying criteria) Private medical insurance Company pension Group life assurance Enhanced holiday allowance Full product training and ongoing development The opportunity to build a long-term career with a respected and growing international engineering business If you're looking for a varied role where you can combine customer service with technical learning and become part of a supportive team, we'd love to hear from you. Candidates with experience of; Technical Customer Service, Technical Sales Coordinator, Engineering Support Specialist, Internal Account Manager, Technical Estimator, Client Relationship Coordinator, Industrial Consumables Support, Tooling Applications Advisor, Sales Operations Administrator, CNC Tooling Support, MRO Support Specialist, Service Delivery Coordinator, Customer Success Lead, Product Support Specialist, Quotation Engineer, Aftersales Coordinator will also be considered for this role.
Aug 08, 2026
Full time
Job Title: Customer Support Advisor (Engineering) Location: Sheffield, S4 Salary: Circa 30,500 + Profit Share Bonus + Excellent Benefits Job type: Permanent, Full Time - Monday to Friday, 7:30am to 4:30pm At Kyocera, we provide high-quality tooling solutions and industrial consumables to manufacturers across a wide range of industries. As part of a global business with an excellent reputation, we're proud of the long-term relationships we've built with our customers by providing expert advice and outstanding service. We're looking for a friendly, organised and customer-focused individual to join our Internal Sales team. Whether you already have experience in engineering, manufacturing or tooling, or you're simply someone with excellent customer service skills who enjoys learning technical products, we'd love to hear from you. Full product training will be provided, so enthusiasm, a willingness to learn and a positive attitude are just as important as previous industry knowledge. About the role You'll become a trusted point of contact for our customers, helping them find the right products and ensuring they receive an excellent service from enquiry through to delivery. Your responsibilities will include: Responding to customer enquiries by phone and email Preparing quotations and following up with customers Processing customer orders and monitoring progress Supporting customers with product selection and technical queries Working closely with our external sales engineers to deliver excellent customer service Building long-term relationships with customers across a range of manufacturing industries Keeping customer information and sales records up to date About you We're looking for someone who enjoys working with people, solving problems and providing excellent customer service. You'll ideally have: Experience in a customer service, sales support or internal sales role Excellent communication skills and a confident telephone manner Strong organisational skills and the ability to manage multiple priorities Good IT skills, including Microsoft Office A positive, proactive and team-focused approach Experience within engineering, manufacturing, tooling or industrial products would be an advantage, but it is not essential. We provide full product training and are keen to hear from candidates who are eager to learn and develop within a technical environment. What you'll get in return Competitive salary Annual profit share bonus (subject to qualifying criteria) Private medical insurance Company pension Group life assurance Enhanced holiday allowance Full product training and ongoing development The opportunity to build a long-term career with a respected and growing international engineering business If you're looking for a varied role where you can combine customer service with technical learning and become part of a supportive team, we'd love to hear from you. Candidates with experience of; Technical Customer Service, Technical Sales Coordinator, Engineering Support Specialist, Internal Account Manager, Technical Estimator, Client Relationship Coordinator, Industrial Consumables Support, Tooling Applications Advisor, Sales Operations Administrator, CNC Tooling Support, MRO Support Specialist, Service Delivery Coordinator, Customer Success Lead, Product Support Specialist, Quotation Engineer, Aftersales Coordinator will also be considered for this role.
Sales Administrator Basildon, Essex 27,000 - 30,000 per annum Monday to Friday, 9:00am - 5:00pm Benefits 20 days annual leave plus Bank Holidays Christmas shutdown in addition to annual leave Stable Monday-Friday working hours Friendly, flexible and supportive team environment Are you an organised and customer focused professional looking for your next opportunity? We are seeking a proactive Sales Administrator to join our client's friendly team in Basildon. This is a varied role that combines sales support, customer service, order processing and administration. You'll play a vital part in ensuring customers receive an exceptional experience from initial enquiry through to product delivery. If you enjoy building customer relationships, working in a fast paced environment and being part of a close knit team, we'd love to hear from you. As a Sales Administrator, you will be responsible for: Delivering excellent customer service and maintaining high levels of customer satisfaction Preparing and submitting quotations, pricing proposals and tender documents Progressing customer enquiries through to successful sales Processing customer orders and managing them through to delivery Coordinating deliveries and resolving customer queries efficiently Maintaining regular contact with both new and existing customers via phone and email Assisting with stock management and helping to maintain warehouse inventory levels Understanding customer requirements and recommending suitable products Supporting the receipt and organisation of incoming shipments Keeping up to date with product knowledge and company offerings Following company policies and procedures at all times The successful candidate will have: Previous experience within a busy sales office or sales administration environment The ability to learn and retain technical product knowledge Excellent communication and interpersonal skills A strong customer service focus A confident, friendly and proactive approach Good administrative skills, including Microsoft Word, Excel and email systems Strong organisational skills and attention to detail The ability to manage multiple tasks and priorities effectively Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 08, 2026
Full time
Sales Administrator Basildon, Essex 27,000 - 30,000 per annum Monday to Friday, 9:00am - 5:00pm Benefits 20 days annual leave plus Bank Holidays Christmas shutdown in addition to annual leave Stable Monday-Friday working hours Friendly, flexible and supportive team environment Are you an organised and customer focused professional looking for your next opportunity? We are seeking a proactive Sales Administrator to join our client's friendly team in Basildon. This is a varied role that combines sales support, customer service, order processing and administration. You'll play a vital part in ensuring customers receive an exceptional experience from initial enquiry through to product delivery. If you enjoy building customer relationships, working in a fast paced environment and being part of a close knit team, we'd love to hear from you. As a Sales Administrator, you will be responsible for: Delivering excellent customer service and maintaining high levels of customer satisfaction Preparing and submitting quotations, pricing proposals and tender documents Progressing customer enquiries through to successful sales Processing customer orders and managing them through to delivery Coordinating deliveries and resolving customer queries efficiently Maintaining regular contact with both new and existing customers via phone and email Assisting with stock management and helping to maintain warehouse inventory levels Understanding customer requirements and recommending suitable products Supporting the receipt and organisation of incoming shipments Keeping up to date with product knowledge and company offerings Following company policies and procedures at all times The successful candidate will have: Previous experience within a busy sales office or sales administration environment The ability to learn and retain technical product knowledge Excellent communication and interpersonal skills A strong customer service focus A confident, friendly and proactive approach Good administrative skills, including Microsoft Word, Excel and email systems Strong organisational skills and attention to detail The ability to manage multiple tasks and priorities effectively Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Technical Administrator Location: Loughborough, LE11 5TW Salary: Circa £28,000 per annum, DOE + Benefits! Contract: Full time, Permanent Benefits: 25 Days Annual Leave + Bank Holidays, Pension Scheme, Death in Service Life Assurance 4x Annual Salary, Medicash Join a leading name in the construction sector PermaRock Products Ltd, part of the Sustainable Investments Ltd group, is a leading UK manufacturer and supplier of external wall insulation and render systems. As our business continues to grow, we are looking for a highly organised and detail-focused Technical Administrator to join our Technical Hub team. This is an excellent opportunity for someone who enjoys working in a fast-paced environment, has strong administrative skills, and would like to develop their technical knowledge within the construction industry. About the Technical Administrator role: Supporting the Technical Department, you'll play an important role in ensuring the accurate preparation, coordination and management of technical information for customers, contractors and internal teams. Working closely with colleagues across Sales, Technical Services and Laboratory functions, you'll help deliver high-quality technical documentation and ensure requests are responded to efficiently and professionally. Full training will be provided on specialist systems and software, including U-value calculations. As our Technical Administrator you will be responsible for: Preparing and maintaining technical documents, specifications and technical data sheets. Producing U-value calculations to support project requirements (full training provided). Maintaining technical databases, product information and system documentation. Assisting with technical submittals and project-specific information requests. Coordinating technical information between internal departments and external stakeholders. Monitoring technical inboxes and directing enquiries appropriately. Maintaining accurate digital and physical filing systems. Supporting the wider Technical Team with day-to-day administrative and project-related tasks. About You We're looking for someone who is organised, proactive and enjoys working with accuracy and attention to detail. You'll ideally have: A minimum of three GCSEs (Grade 4/C or above), including Mathematics and a Science subject. Strong organisational and time-management skills. Excellent written and verbal communication skills. Confidence using Microsoft Office applications, particularly Word, Excel and Outlook. The ability to manage multiple priorities and work to deadlines. A professional, customer-focused approach. A full UK driving licence. Experience in a technical administration, construction, architectural technology or building-related environment would be advantageous, but is not essential. Why Join Permarock Opportunity to develop technical knowledge within a specialist construction sector. Full training and ongoing professional development. Supportive and collaborative working environment. Varied role with opportunities to work across multiple projects and departments. Stable, established business with a strong industry reputation. If you're a detail-oriented administrator looking to build a long-term career within a technical environment, we'd love to hear from you. Click on APPLY today!
Aug 08, 2026
Full time
Technical Administrator Location: Loughborough, LE11 5TW Salary: Circa £28,000 per annum, DOE + Benefits! Contract: Full time, Permanent Benefits: 25 Days Annual Leave + Bank Holidays, Pension Scheme, Death in Service Life Assurance 4x Annual Salary, Medicash Join a leading name in the construction sector PermaRock Products Ltd, part of the Sustainable Investments Ltd group, is a leading UK manufacturer and supplier of external wall insulation and render systems. As our business continues to grow, we are looking for a highly organised and detail-focused Technical Administrator to join our Technical Hub team. This is an excellent opportunity for someone who enjoys working in a fast-paced environment, has strong administrative skills, and would like to develop their technical knowledge within the construction industry. About the Technical Administrator role: Supporting the Technical Department, you'll play an important role in ensuring the accurate preparation, coordination and management of technical information for customers, contractors and internal teams. Working closely with colleagues across Sales, Technical Services and Laboratory functions, you'll help deliver high-quality technical documentation and ensure requests are responded to efficiently and professionally. Full training will be provided on specialist systems and software, including U-value calculations. As our Technical Administrator you will be responsible for: Preparing and maintaining technical documents, specifications and technical data sheets. Producing U-value calculations to support project requirements (full training provided). Maintaining technical databases, product information and system documentation. Assisting with technical submittals and project-specific information requests. Coordinating technical information between internal departments and external stakeholders. Monitoring technical inboxes and directing enquiries appropriately. Maintaining accurate digital and physical filing systems. Supporting the wider Technical Team with day-to-day administrative and project-related tasks. About You We're looking for someone who is organised, proactive and enjoys working with accuracy and attention to detail. You'll ideally have: A minimum of three GCSEs (Grade 4/C or above), including Mathematics and a Science subject. Strong organisational and time-management skills. Excellent written and verbal communication skills. Confidence using Microsoft Office applications, particularly Word, Excel and Outlook. The ability to manage multiple priorities and work to deadlines. A professional, customer-focused approach. A full UK driving licence. Experience in a technical administration, construction, architectural technology or building-related environment would be advantageous, but is not essential. Why Join Permarock Opportunity to develop technical knowledge within a specialist construction sector. Full training and ongoing professional development. Supportive and collaborative working environment. Varied role with opportunities to work across multiple projects and departments. Stable, established business with a strong industry reputation. If you're a detail-oriented administrator looking to build a long-term career within a technical environment, we'd love to hear from you. Click on APPLY today!
Kings Permanent Recruitment Ltd
Little Burstead, Essex
Mortgage and Protection Advisor - The Package: Basic salary between £25,000 £35,000 OTE of £80,000 £100,000+ Up to 30% commission on banked business (tiered structure) Full in-house admin support from appointment to completion High volume of quality leads no cold calling Big investment in marketing to help you convert more Real career progression and promotion potential Onsite parking Quarterly team socials and events Working Hours 8.45am - 5.30pm 5 days per week with 1 Saturday a month 10am - 3pm Mortgage and Protection Advisor - About the Company: You will be working with a directly authorised, fast-growing mortgage firm that s building a reputation for excellence, integrity, and results. With a huge influx of quality leads and big case sizes, this is a rare opportunity to join a high-performing team backed by robust admin support and serious investment in marketing. Clients come first of course - but so do Advisers If you re driven, CeMAP-qualified, and looking for a role where you can thrive both financially and professionally, you ll feel right at home here You ll be working with warm leads, engaging with clients both over the phone and face-to-face to help them secure the right mortgage and protection solutions. Supported by a dedicated admin team, you ll be free to focus on what you do best - giving expert advice, building relationships, and closing deals Mortgage and Protection Advisor - Key Responsibilities: Advise clients on a full range of mortgage and protection products Conduct thorough financial assessments and recommend tailored solutions Manage your pipeline from enquiry to completion with admin support Maintain strong relationships with clients, lenders, and insurers Stay current with market regulations and product changes Mortgage and Protection Advisor - The Successful Candidate: Minimum 12 months as a Mortgage & Protection Adviser Fully CeMAP qualified (or equivalent) Strong product knowledge and understanding of FCA regulations Confident communicator with a passion for customer service Self-starter who thrives in a fast-paced environment Able to work independently but loves being part of a team We re after someone who s experienced, motivated, and people-focused - someone who wants to build a long-term career in a high-performing team. If you re ready to step into a well-supported, well-paid, high-lead environment where you can do what you re great at and grow while doing it - we d love to hear from you Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 18 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
Aug 08, 2026
Full time
Mortgage and Protection Advisor - The Package: Basic salary between £25,000 £35,000 OTE of £80,000 £100,000+ Up to 30% commission on banked business (tiered structure) Full in-house admin support from appointment to completion High volume of quality leads no cold calling Big investment in marketing to help you convert more Real career progression and promotion potential Onsite parking Quarterly team socials and events Working Hours 8.45am - 5.30pm 5 days per week with 1 Saturday a month 10am - 3pm Mortgage and Protection Advisor - About the Company: You will be working with a directly authorised, fast-growing mortgage firm that s building a reputation for excellence, integrity, and results. With a huge influx of quality leads and big case sizes, this is a rare opportunity to join a high-performing team backed by robust admin support and serious investment in marketing. Clients come first of course - but so do Advisers If you re driven, CeMAP-qualified, and looking for a role where you can thrive both financially and professionally, you ll feel right at home here You ll be working with warm leads, engaging with clients both over the phone and face-to-face to help them secure the right mortgage and protection solutions. Supported by a dedicated admin team, you ll be free to focus on what you do best - giving expert advice, building relationships, and closing deals Mortgage and Protection Advisor - Key Responsibilities: Advise clients on a full range of mortgage and protection products Conduct thorough financial assessments and recommend tailored solutions Manage your pipeline from enquiry to completion with admin support Maintain strong relationships with clients, lenders, and insurers Stay current with market regulations and product changes Mortgage and Protection Advisor - The Successful Candidate: Minimum 12 months as a Mortgage & Protection Adviser Fully CeMAP qualified (or equivalent) Strong product knowledge and understanding of FCA regulations Confident communicator with a passion for customer service Self-starter who thrives in a fast-paced environment Able to work independently but loves being part of a team We re after someone who s experienced, motivated, and people-focused - someone who wants to build a long-term career in a high-performing team. If you re ready to step into a well-supported, well-paid, high-lead environment where you can do what you re great at and grow while doing it - we d love to hear from you Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 18 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
Mortgage and Protection Advisor - The Package: Basic salary between £25,000 £35,000 OTE of £80,000 £100,000+ Up to 30% commission on banked business (tiered structure) Full in-house admin support from appointment to completion High volume of quality leads no cold calling Big investment in marketing to help you convert more Real career progression and promotion potential Onsite parking Quarterly team socials and events Working Hours 8.45am - 5.30pm 5 days per week with 1 Saturday a month 10am - 3pm Mortgage and Protection Advisor - About the Company: You will be working with a directly authorised, fast-growing mortgage firm that s building a reputation for excellence, integrity, and results. With a huge influx of quality leads and big case sizes, this is a rare opportunity to join a high-performing team backed by robust admin support and serious investment in marketing. Clients come first of course - but so do Advisers If you re driven, CeMAP-qualified, and looking for a role where you can thrive both financially and professionally, you ll feel right at home here You ll be working with warm leads, engaging with clients both over the phone and face-to-face to help them secure the right mortgage and protection solutions. Supported by a dedicated admin team, you ll be free to focus on what you do best - giving expert advice, building relationships, and closing deals Mortgage and Protection Advisor - Key Responsibilities: Advise clients on a full range of mortgage and protection products Conduct thorough financial assessments and recommend tailored solutions Manage your pipeline from enquiry to completion with admin support Maintain strong relationships with clients, lenders, and insurers Stay current with market regulations and product changes Mortgage and Protection Advisor - The Successful Candidate: Minimum 12 months as a Mortgage & Protection Adviser Fully CeMAP qualified (or equivalent) Strong product knowledge and understanding of FCA regulations Confident communicator with a passion for customer service Self-starter who thrives in a fast-paced environment Able to work independently but loves being part of a team We re after someone who s experienced, motivated, and people-focused - someone who wants to build a long-term career in a high-performing team. If you re ready to step into a well-supported, well-paid, high-lead environment where you can do what you re great at and grow while doing it - we d love to hear from you Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 18 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
Aug 08, 2026
Full time
Mortgage and Protection Advisor - The Package: Basic salary between £25,000 £35,000 OTE of £80,000 £100,000+ Up to 30% commission on banked business (tiered structure) Full in-house admin support from appointment to completion High volume of quality leads no cold calling Big investment in marketing to help you convert more Real career progression and promotion potential Onsite parking Quarterly team socials and events Working Hours 8.45am - 5.30pm 5 days per week with 1 Saturday a month 10am - 3pm Mortgage and Protection Advisor - About the Company: You will be working with a directly authorised, fast-growing mortgage firm that s building a reputation for excellence, integrity, and results. With a huge influx of quality leads and big case sizes, this is a rare opportunity to join a high-performing team backed by robust admin support and serious investment in marketing. Clients come first of course - but so do Advisers If you re driven, CeMAP-qualified, and looking for a role where you can thrive both financially and professionally, you ll feel right at home here You ll be working with warm leads, engaging with clients both over the phone and face-to-face to help them secure the right mortgage and protection solutions. Supported by a dedicated admin team, you ll be free to focus on what you do best - giving expert advice, building relationships, and closing deals Mortgage and Protection Advisor - Key Responsibilities: Advise clients on a full range of mortgage and protection products Conduct thorough financial assessments and recommend tailored solutions Manage your pipeline from enquiry to completion with admin support Maintain strong relationships with clients, lenders, and insurers Stay current with market regulations and product changes Mortgage and Protection Advisor - The Successful Candidate: Minimum 12 months as a Mortgage & Protection Adviser Fully CeMAP qualified (or equivalent) Strong product knowledge and understanding of FCA regulations Confident communicator with a passion for customer service Self-starter who thrives in a fast-paced environment Able to work independently but loves being part of a team We re after someone who s experienced, motivated, and people-focused - someone who wants to build a long-term career in a high-performing team. If you re ready to step into a well-supported, well-paid, high-lead environment where you can do what you re great at and grow while doing it - we d love to hear from you Kings Permanent Recruitment for Estate Agents and Financial Services Professionals hits 18 years of successful trading. A milestone to be proud of Kings Permanent Recruitment for Estate Agents is a "Specialist Estate Agency Recruitment Service" dealing with the placement of Estate Agents and Letting Agents into permanent positions within the Residential Estate Agency Property sector. We cover all specialties of recruitment to include Residential Sales and Lettings, Property and Block Management to include Lettings Coordinators / Progressors, Inventory Clerks, Financial Services to include Mortgage Advisors, Independent Financial Advisors, Protection and Financial Services Administrators, Paraplanning, Land and New Homes and Secretarial / Administration / PA s. Visit Kings Permanent Recruitment for Estate Agents website for online Estate Agency vacancies. Find Adam Howes on LinkedIn.
Pertemps North West and North Wales
Chester, Cheshire
Sales Administrator Location: Home Based (UK) Salary: 26,000 per annum Hours: Full-Time, 35 hours per week (Monday to Friday with a half day on Friday) About the Role We are currently recruiting on behalf of our client, Calder Lead, for an experienced and organised Sales Administrator to join their growing sales support team. This is an excellent opportunity for a customer-focused administrator who enjoys working in a fast-paced environment and takes pride in delivering exceptional service. Working remotely, you will play a key role in supporting customers, processing orders accurately, and ensuring the smooth day-to-day operation of the sales function. This is a home-based position with occasional travel (approximately four times per year) to attend team meetings at either the Chester or Gateshead office. Key ResponsibilitiesOrder Processing Process customer purchase orders accurately and efficiently. Enter and maintain sales orders using the IBM AS400 system. Check pricing, product availability, delivery details and order accuracy. Liaise with production, planning and logistics teams to ensure orders are delivered on time. Customer Service Handle incoming customer enquiries via telephone and email. Provide delivery updates and estimated delivery times. Build and maintain strong relationships with customers. Deliver a professional and responsive customer experience at all times. Complaint Resolution Manage customer queries and complaints in a professional manner. Investigate issues relating to deliveries, products, invoices or service. Work closely with internal departments to resolve issues quickly and effectively. Sales Administration Produce customer invoices and supporting documentation. Maintain accurate customer and order records. Organise and file sales documentation in line with company procedures. Assist with reporting and general administrative duties. Provide additional support to the wider Sales and Commercial teams when required. About YouTo be successful in this role, you will have: Essential Skills & Experience Previous experience within a Sales Administration, Customer Service or Order Processing role. Excellent communication skills with a confident and professional telephone manner. Strong attention to detail and a high level of accuracy. Excellent organisational and time management skills. The ability to prioritise workload and meet deadlines in a busy environment. Good working knowledge of Microsoft Office, including Outlook, Excel and Word. A proactive, positive and customer-focused approach. Desirable Experience using IBM AS400 or a similar ERP/order processing system. Previous experience within manufacturing, construction materials or distribution environments. Personal Attributes Friendly, approachable and professional. Reliable and dependable with a strong work ethic. Excellent problem-solving abilities. Positive team player who can also work independently. Calm under pressure with the ability to manage multiple priorities. What's on Offer Salary of 26,000 per annum . Fully home-based role. 35-hour working week with a half day every Friday. Company pension scheme. Holiday entitlement. Ongoing training and development opportunities. Supportive and collaborative working environment. Opportunity to join a well-established and respected UK manufacturing business. If you're an experienced Sales Administrator looking for a flexible home-based role with a successful UK manufacturer, we'd love to hear from you. Apply today to be considered.
Aug 08, 2026
Full time
Sales Administrator Location: Home Based (UK) Salary: 26,000 per annum Hours: Full-Time, 35 hours per week (Monday to Friday with a half day on Friday) About the Role We are currently recruiting on behalf of our client, Calder Lead, for an experienced and organised Sales Administrator to join their growing sales support team. This is an excellent opportunity for a customer-focused administrator who enjoys working in a fast-paced environment and takes pride in delivering exceptional service. Working remotely, you will play a key role in supporting customers, processing orders accurately, and ensuring the smooth day-to-day operation of the sales function. This is a home-based position with occasional travel (approximately four times per year) to attend team meetings at either the Chester or Gateshead office. Key ResponsibilitiesOrder Processing Process customer purchase orders accurately and efficiently. Enter and maintain sales orders using the IBM AS400 system. Check pricing, product availability, delivery details and order accuracy. Liaise with production, planning and logistics teams to ensure orders are delivered on time. Customer Service Handle incoming customer enquiries via telephone and email. Provide delivery updates and estimated delivery times. Build and maintain strong relationships with customers. Deliver a professional and responsive customer experience at all times. Complaint Resolution Manage customer queries and complaints in a professional manner. Investigate issues relating to deliveries, products, invoices or service. Work closely with internal departments to resolve issues quickly and effectively. Sales Administration Produce customer invoices and supporting documentation. Maintain accurate customer and order records. Organise and file sales documentation in line with company procedures. Assist with reporting and general administrative duties. Provide additional support to the wider Sales and Commercial teams when required. About YouTo be successful in this role, you will have: Essential Skills & Experience Previous experience within a Sales Administration, Customer Service or Order Processing role. Excellent communication skills with a confident and professional telephone manner. Strong attention to detail and a high level of accuracy. Excellent organisational and time management skills. The ability to prioritise workload and meet deadlines in a busy environment. Good working knowledge of Microsoft Office, including Outlook, Excel and Word. A proactive, positive and customer-focused approach. Desirable Experience using IBM AS400 or a similar ERP/order processing system. Previous experience within manufacturing, construction materials or distribution environments. Personal Attributes Friendly, approachable and professional. Reliable and dependable with a strong work ethic. Excellent problem-solving abilities. Positive team player who can also work independently. Calm under pressure with the ability to manage multiple priorities. What's on Offer Salary of 26,000 per annum . Fully home-based role. 35-hour working week with a half day every Friday. Company pension scheme. Holiday entitlement. Ongoing training and development opportunities. Supportive and collaborative working environment. Opportunity to join a well-established and respected UK manufacturing business. If you're an experienced Sales Administrator looking for a flexible home-based role with a successful UK manufacturer, we'd love to hear from you. Apply today to be considered.
Looking for a role where you'll genuinely influence the smooth running of a busy FMCG produce operation? This is a fantastic opportunity to join a well-established business supplying major UK retailers, playing a key role across customer orders, stock allocation and operational planning. Sales Administrator - Supply Chain & Operations The Opportunity We're recruiting for a Sales Administrator to join a busy and fast-paced FMCG business based in Sittingbourne, Kent. Working closely with planning, operations and logistics teams, you'll be responsible for ensuring customer orders are processed accurately, stock is allocated efficiently and deliveries are made on time. This role would particularly suit someone with experience within production, operations, supply chain or a similar FMCG environment. This is a full-time, office-based role working a 4 on 4 off shift pattern (06:30-18:30). Key Responsibilities Manage customer sales orders and stock allocation for retailer and non-retailer accounts. Coordinate transport bookings to ensure on-time deliveries. Work closely with planning and operations teams to manage stock requirements. Communicate with customers regarding orders, availability and delivery schedules. Utilise ERP systems to manage order processing and inventory information. Monitor stock movements and ensure data accuracy across systems. What We're Looking For Previous experience within production, operations, supply chain or sales administration. Strong organisational skills with excellent attention to detail. Comfortable managing multiple priorities within a fast-moving environment. Experience working with ERP systems would be advantageous. Fresh produce or FMCG experience would be highly beneficial. A proactive and collaborative approach to problem solving and customer service. Why Join? Competitive salary of 28,914. Join a supportive and collaborative team environment. Gain exposure across operations, planning and supply chain functions. Opportunity to develop your experience within a leading FMCG business supplying major UK retailers. If you'd like to find out more, please get in touch for a confidential conversation.
Aug 08, 2026
Full time
Looking for a role where you'll genuinely influence the smooth running of a busy FMCG produce operation? This is a fantastic opportunity to join a well-established business supplying major UK retailers, playing a key role across customer orders, stock allocation and operational planning. Sales Administrator - Supply Chain & Operations The Opportunity We're recruiting for a Sales Administrator to join a busy and fast-paced FMCG business based in Sittingbourne, Kent. Working closely with planning, operations and logistics teams, you'll be responsible for ensuring customer orders are processed accurately, stock is allocated efficiently and deliveries are made on time. This role would particularly suit someone with experience within production, operations, supply chain or a similar FMCG environment. This is a full-time, office-based role working a 4 on 4 off shift pattern (06:30-18:30). Key Responsibilities Manage customer sales orders and stock allocation for retailer and non-retailer accounts. Coordinate transport bookings to ensure on-time deliveries. Work closely with planning and operations teams to manage stock requirements. Communicate with customers regarding orders, availability and delivery schedules. Utilise ERP systems to manage order processing and inventory information. Monitor stock movements and ensure data accuracy across systems. What We're Looking For Previous experience within production, operations, supply chain or sales administration. Strong organisational skills with excellent attention to detail. Comfortable managing multiple priorities within a fast-moving environment. Experience working with ERP systems would be advantageous. Fresh produce or FMCG experience would be highly beneficial. A proactive and collaborative approach to problem solving and customer service. Why Join? Competitive salary of 28,914. Join a supportive and collaborative team environment. Gain exposure across operations, planning and supply chain functions. Opportunity to develop your experience within a leading FMCG business supplying major UK retailers. If you'd like to find out more, please get in touch for a confidential conversation.
