Role: Children Paralegal Duncan Lewis Solicitors is seeking a motivated and talented Child Care Paralegal to join our highly regarded Child Care Department . This is an excellent opportunity to develop your career with one of the UK's leading law firms, recognised by The Legal 500 and Chambers & Partners as a top-tier practice and awarded Law Firm of the Year at both the 2024 LexisNexis Awards and the 2023 Modern Law Awards. Founded in 1998 and headquartered in the City of London, Duncan Lewis Solicitors is a national, award-winning, paperless law firm with over 500 professionals nationwide. Our ethos is simple: "We give people a voice." Our highly specialised Child Care Department is recognised by The Legal 500 as "an extremely knowledgeable and hugely capable child care team" and is ranked for its expertise across all aspects of child care law. The team represents children, parents, guardians and family members in a broad range of matters, including care proceedings, adoption, surrogacy, co-parenting arrangements and international child issues. The department is distinguished by its exceptional accreditations, with many team members holding Law Society Children Panel membership and membership of the Association of Lawyers for Children, and Duncan Lewis being one of the few firms in the UK on the Lord Chancellor's International Child Abduction and Contact Unit (ICACU) referral list. Joining Duncan Lewis means becoming part of a diverse, supportive and forward-thinking organisation where you will have the opportunity to work alongside highly regarded specialists on complex and often high-profile cases that make a real difference to children and families. Duties and responsibilities As a Children Law Paralegal, you will play a key role in supporting clients across a broad range of child care matters, assisting children, parents, guardians and family members through complex and often sensitive proceedings while helping to achieve the best possible outcomes for those involved. Key responsibilities will include: Report directly to Department Director Professional pro-active approach, strong client care skills and a sensitive and sympathetic understanding of clients' needs Assisting with casework including dealing with a range of public and private children cases including child abduction; child protection issues; special guardianship and adoption matters as well as undertaking your own advocacy Attending clients, taking instructions and preparing cases Dealing with correspondence Maintaining accurate time costing procedures Implementing any recommendations made by your supervisor following monthly file reviews ensuring that these are dealt with promptly Ensuring compliance with file management Experience and qualifications The successful candidate will demonstrate a genuine interest in Children Law and a commitment to delivering exceptional client service. Essential requirements include: A strong academic background with a Law degree Demonstrate passion and experience in a broad range of publicly funded Child Care Law Legal experience as a Child Care Paralegal/Advisor Clear understanding and application of Children Laws Excellent legal research, drafting and analytical skills. Strong organisational and time management abilities. Excellent written and verbal communication skills. Ability to work independently and as part of a team. Professional, motivated and client-focused approach. Business acumen and the ability to market the Company Excellent communications skills to work effectively with all types of people Excellent analytical and organisational skills and ability to use own initiative but know when to seek guidance Strong IT skills, including Microsoft Office and document management systems. Benefits We offer a competitive salary and a comprehensive range of benefits designed to support your professional development, wellbeing, and work-life balance, including: Competitive salary with structured pay review process Company pension scheme 22 days annual leave, increasing with length of service Additional birthday leave Occupational sick pay Payment of practising certificate and relevant professional membership fees Access to extensive e-library resources and training webinars Employee Assistance Programme (EAP) and wellbeing support Employee referral scheme Eye care vouchers Enhanced family-friendly benefits DBS checks paid by the Company Flexible and hybrid working options, including part-time arrangements where appropriate Support for solicitor qualification and SQE1 examinations Clear career progression opportunities Support for industry recognition, awards, and professional profile development Company Medical Cash Plan Subject to eligibility and Company policy. Company culture At Duncan Lewis Solicitors, we are passionate about creating an environment where talented professionals can thrive. We are proud of our diverse and inclusive workforce and are committed to providing equal opportunities for all employees. Our long-standing Investors in People Gold Standard accreditation reflects our commitment to employee development, while our Lexcel , Cyber Essentials Plus and ISO 27001 certifications demonstrate our dedication to excellence, innovation and security. We invest heavily in the growth of our people through ongoing training, mentoring, clear progression pathways and opportunities to gain industry recognition. Whether you are looking to deepen your expertise, develop leadership skills or advance your career within a nationally recognised law firm, Duncan Lewis provides the platform to help you succeed. Join a firm where your expertise is valued, your development is supported, and your work makes a genuine difference to the lives of clients across the UK.
Aug 12, 2026
Full time
Role: Children Paralegal Duncan Lewis Solicitors is seeking a motivated and talented Child Care Paralegal to join our highly regarded Child Care Department . This is an excellent opportunity to develop your career with one of the UK's leading law firms, recognised by The Legal 500 and Chambers & Partners as a top-tier practice and awarded Law Firm of the Year at both the 2024 LexisNexis Awards and the 2023 Modern Law Awards. Founded in 1998 and headquartered in the City of London, Duncan Lewis Solicitors is a national, award-winning, paperless law firm with over 500 professionals nationwide. Our ethos is simple: "We give people a voice." Our highly specialised Child Care Department is recognised by The Legal 500 as "an extremely knowledgeable and hugely capable child care team" and is ranked for its expertise across all aspects of child care law. The team represents children, parents, guardians and family members in a broad range of matters, including care proceedings, adoption, surrogacy, co-parenting arrangements and international child issues. The department is distinguished by its exceptional accreditations, with many team members holding Law Society Children Panel membership and membership of the Association of Lawyers for Children, and Duncan Lewis being one of the few firms in the UK on the Lord Chancellor's International Child Abduction and Contact Unit (ICACU) referral list. Joining Duncan Lewis means becoming part of a diverse, supportive and forward-thinking organisation where you will have the opportunity to work alongside highly regarded specialists on complex and often high-profile cases that make a real difference to children and families. Duties and responsibilities As a Children Law Paralegal, you will play a key role in supporting clients across a broad range of child care matters, assisting children, parents, guardians and family members through complex and often sensitive proceedings while helping to achieve the best possible outcomes for those involved. Key responsibilities will include: Report directly to Department Director Professional pro-active approach, strong client care skills and a sensitive and sympathetic understanding of clients' needs Assisting with casework including dealing with a range of public and private children cases including child abduction; child protection issues; special guardianship and adoption matters as well as undertaking your own advocacy Attending clients, taking instructions and preparing cases Dealing with correspondence Maintaining accurate time costing procedures Implementing any recommendations made by your supervisor following monthly file reviews ensuring that these are dealt with promptly Ensuring compliance with file management Experience and qualifications The successful candidate will demonstrate a genuine interest in Children Law and a commitment to delivering exceptional client service. Essential requirements include: A strong academic background with a Law degree Demonstrate passion and experience in a broad range of publicly funded Child Care Law Legal experience as a Child Care Paralegal/Advisor Clear understanding and application of Children Laws Excellent legal research, drafting and analytical skills. Strong organisational and time management abilities. Excellent written and verbal communication skills. Ability to work independently and as part of a team. Professional, motivated and client-focused approach. Business acumen and the ability to market the Company Excellent communications skills to work effectively with all types of people Excellent analytical and organisational skills and ability to use own initiative but know when to seek guidance Strong IT skills, including Microsoft Office and document management systems. Benefits We offer a competitive salary and a comprehensive range of benefits designed to support your professional development, wellbeing, and work-life balance, including: Competitive salary with structured pay review process Company pension scheme 22 days annual leave, increasing with length of service Additional birthday leave Occupational sick pay Payment of practising certificate and relevant professional membership fees Access to extensive e-library resources and training webinars Employee Assistance Programme (EAP) and wellbeing support Employee referral scheme Eye care vouchers Enhanced family-friendly benefits DBS checks paid by the Company Flexible and hybrid working options, including part-time arrangements where appropriate Support for solicitor qualification and SQE1 examinations Clear career progression opportunities Support for industry recognition, awards, and professional profile development Company Medical Cash Plan Subject to eligibility and Company policy. Company culture At Duncan Lewis Solicitors, we are passionate about creating an environment where talented professionals can thrive. We are proud of our diverse and inclusive workforce and are committed to providing equal opportunities for all employees. Our long-standing Investors in People Gold Standard accreditation reflects our commitment to employee development, while our Lexcel , Cyber Essentials Plus and ISO 27001 certifications demonstrate our dedication to excellence, innovation and security. We invest heavily in the growth of our people through ongoing training, mentoring, clear progression pathways and opportunities to gain industry recognition. Whether you are looking to deepen your expertise, develop leadership skills or advance your career within a nationally recognised law firm, Duncan Lewis provides the platform to help you succeed. Join a firm where your expertise is valued, your development is supported, and your work makes a genuine difference to the lives of clients across the UK.
Connect2Hackney , as the internal talent team for the London Borough of Hackney, are excited to offer an opportunity for an experienced Data Analyst to join our forward-thinking Customer Services, Digital & Data team. In this key role, you will be working at SFIA Level 4 ('Enable') to bridge the gap between raw data and impactful organisational decision-making. You will collaborate with stakeholders across the Council to translate complex business challenges into actionable insights, build user-friendly dashboards, and champion data-driven service improvements that directly benefit Hackney's residents and local businesses. Key Responsibilities Identify, clean, aggregate, and analyse internal and external datasets. Design and automate high-impact visualisations and dashboards that empower leaders to make faster, better-informed decisions. Partner across directorates and matrixed teams (e.g., Insight Service, Customer Experience, Digital Products) to understand business processes, key KPIs, and analytics requirements. Collaborate with Data Engineers and data owners to build trusted, reusable datasets using open-source languages and the Council's analytical data platform. Work within an Agile framework to iteratively deliver insights. Promote data sharing, best practices, and innovative analytical tools across the organisation. Implement robust data management, privacy, security, and risk controls to maintain the integrity, confidentiality, and accessibility of information assets. Provide direct line management for an Associate Analyst, contribute to multidisciplinary teams, and join an out-of-hours user support rota (with additional payment provided). What We Are Looking For We are seeking an analytical professional operating at SFIA Level 4 who demonstrates autonomy, influence, and strong technical problem-solving capabilities: Core Competencies & Technical Skills Data Visualisation: Proven experience using leading data analytics and visualisation tools to design, operationalise, and automate clear reports and visual formats. Data Science: Ability to investigate complex problem sets, apply data science techniques/programming languages, evaluate models, and integrate data sources. Data Modelling & Design: Skill in investigating ambiguous enterprise data requirements, planning data structures, and offering architectural guidance. Business Intelligence: Strong background in querying and optimising non-standard BI tools to streamline operational data and drive governance/management decisions. Information Assurance: Understanding of risk management, information security, data protection/privacy, and accreditation frameworks. About You Comfortable working under general direction, taking accountability, and planning tasks to hit quality targets. Fluent in translating complex technical data into plain, structured narrative stories for both non-technical and technical audiences. Adaptable, fast-paced mindset comfortable with iterative design and continuous learning. Qualifications Ideally educated to a Bachelor's degree level and/or holds a relevant professional qualification. Equivalent practical experience working at a similar technical level will be fully considered in lieu of formal qualifications . Why Join Hackney Council? Community Impact: Work directly on corporate objectives and Mayor's priorities that create positive social outcomes for Hackney's diverse community. Professional Growth: Active investment in your professional development, training opportunities, and peer networks. Inclusive Environment: A culture committed to equal opportunities, accessibility, sustainability, and hybrid flexible working Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
Aug 12, 2026
Seasonal
Connect2Hackney , as the internal talent team for the London Borough of Hackney, are excited to offer an opportunity for an experienced Data Analyst to join our forward-thinking Customer Services, Digital & Data team. In this key role, you will be working at SFIA Level 4 ('Enable') to bridge the gap between raw data and impactful organisational decision-making. You will collaborate with stakeholders across the Council to translate complex business challenges into actionable insights, build user-friendly dashboards, and champion data-driven service improvements that directly benefit Hackney's residents and local businesses. Key Responsibilities Identify, clean, aggregate, and analyse internal and external datasets. Design and automate high-impact visualisations and dashboards that empower leaders to make faster, better-informed decisions. Partner across directorates and matrixed teams (e.g., Insight Service, Customer Experience, Digital Products) to understand business processes, key KPIs, and analytics requirements. Collaborate with Data Engineers and data owners to build trusted, reusable datasets using open-source languages and the Council's analytical data platform. Work within an Agile framework to iteratively deliver insights. Promote data sharing, best practices, and innovative analytical tools across the organisation. Implement robust data management, privacy, security, and risk controls to maintain the integrity, confidentiality, and accessibility of information assets. Provide direct line management for an Associate Analyst, contribute to multidisciplinary teams, and join an out-of-hours user support rota (with additional payment provided). What We Are Looking For We are seeking an analytical professional operating at SFIA Level 4 who demonstrates autonomy, influence, and strong technical problem-solving capabilities: Core Competencies & Technical Skills Data Visualisation: Proven experience using leading data analytics and visualisation tools to design, operationalise, and automate clear reports and visual formats. Data Science: Ability to investigate complex problem sets, apply data science techniques/programming languages, evaluate models, and integrate data sources. Data Modelling & Design: Skill in investigating ambiguous enterprise data requirements, planning data structures, and offering architectural guidance. Business Intelligence: Strong background in querying and optimising non-standard BI tools to streamline operational data and drive governance/management decisions. Information Assurance: Understanding of risk management, information security, data protection/privacy, and accreditation frameworks. About You Comfortable working under general direction, taking accountability, and planning tasks to hit quality targets. Fluent in translating complex technical data into plain, structured narrative stories for both non-technical and technical audiences. Adaptable, fast-paced mindset comfortable with iterative design and continuous learning. Qualifications Ideally educated to a Bachelor's degree level and/or holds a relevant professional qualification. Equivalent practical experience working at a similar technical level will be fully considered in lieu of formal qualifications . Why Join Hackney Council? Community Impact: Work directly on corporate objectives and Mayor's priorities that create positive social outcomes for Hackney's diverse community. Professional Growth: Active investment in your professional development, training opportunities, and peer networks. Inclusive Environment: A culture committed to equal opportunities, accessibility, sustainability, and hybrid flexible working Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
Duncan Lewis Solicitors (Ltd): Regulated by the Solicitor's Regulation Authority, Duncan Lewis Solicitors was founded in 1998 and is headquartered in the City of London (Fenchurch Street EC3M), with offices nationwide. We are recognised by the Legal 500 and Chambers & Partners UK independent legal directories as a top-tier law firm in all of our key practice areas - "a diligent and professional team that is prepared to go the extra mile for its clients". A paperless law firm with over 500 personnel that embraces hybrid-working, we service both corporate entities and private individuals in over 25 areas of law across 60 languages. We give people a voice - that is our ethos. Recognised among The Times 200 Best Law Firms, we have been awarded Law Firm of the Year at the 2024 Lexis Nexis Awards and 2023 Modern Law Awards, reflecting our dedication to legal expertise and client service. We hold Investors in People Gold Standard accreditation for over 15 years, showcasing our commitment to professional development. Duncan Lewis is also Law Society Lexcel, Cyber Essentials Plus, and ISO 27001 certified, ensuring excellence in practice management and data security. We are committed to recruiting dedicated and talented professionals and welcome applications from exceptional candidates. At Duncan Lewis, we value training and diversity, and we take pride in our inclusive workforce. Housing Department Background: Noted for its "sustained legal conviction combined with outstanding advocacy" our Housing team, is ranked and recommended by The Legal 500 and Chambers & Partners UK for its services in social housing UK-wide, providing assistance to both landlords and tenants on all housing issues. We handle both publicly funded (legal aid) and privately funded legal services in homelessness, disrepair, eviction, succession for tenants, neighborhood problems, debt issues and possession proceedings. Our solicitors are highly experienced in finding solutions to housing disputes and aim to address the issues quickly and effectively. The department regularly represents clients at all court levels (including the Higher Courts) and is extensively experienced at handling all housing related judicial review claimant matters at the High Court. Main Responsibilities of the Role: Report directly to Department Director Professional pro-active approach, strong client care skills and a sensitive and sympathetic understanding of clients' needs Assisting with casework including dealing with a range of public and private housing cases including Homelessness; Disrepair; Eviction; Possession; Property Ownership Disputes; Succession for Tenants; Neighbourhood Problems matters as well as undertaking your own advocacy Attending clients, taking instructions and preparing cases Dealing with correspondence Maintaining accurate time costing procedures Implementing any recommendations made by your supervisor following monthly file reviews ensuring that these are dealt with promptly Ensuring compliance with file management. Key Skills Required: Demonstrate passion and experience in a broad range of publicly funded Housing Law A strong academic background with a Law degree Legal experience as a Housing Paralegal/Advisor Clear understanding and application of Housing Laws Business acumen and the ability to market the Company Excellent communications skills to work effectively with all types of people Excellent analytical and organisational skills and ability to use own initiative but know when to seek guidance Committed team player, self -motivated and professional Excellent IT Skills -familiar with Microsoft Office applications and document management skills What we offer A fantastic supportive team Excellent progression opportunities Support for appropriate legal awards/recognition The recruitment process will fully comply with GDPR and other applicable laws. Background checks including CRB / DBS checks will establish your eligibility to work in the UK and suitability to the role. Equal Opportunities: Duncan Lewis is committed to Equal Opportunities and embraces diversity of its staff. The Company strives to ensure that our staff reflects the diversity of the communities we serve, which is reflective at all levels within our workforce We guarantee an interview for candidates that disclose a disability and meet the essential requirements for the post. Please provide additional details in your covering letter if this applies.
Aug 11, 2026
Full time
Duncan Lewis Solicitors (Ltd): Regulated by the Solicitor's Regulation Authority, Duncan Lewis Solicitors was founded in 1998 and is headquartered in the City of London (Fenchurch Street EC3M), with offices nationwide. We are recognised by the Legal 500 and Chambers & Partners UK independent legal directories as a top-tier law firm in all of our key practice areas - "a diligent and professional team that is prepared to go the extra mile for its clients". A paperless law firm with over 500 personnel that embraces hybrid-working, we service both corporate entities and private individuals in over 25 areas of law across 60 languages. We give people a voice - that is our ethos. Recognised among The Times 200 Best Law Firms, we have been awarded Law Firm of the Year at the 2024 Lexis Nexis Awards and 2023 Modern Law Awards, reflecting our dedication to legal expertise and client service. We hold Investors in People Gold Standard accreditation for over 15 years, showcasing our commitment to professional development. Duncan Lewis is also Law Society Lexcel, Cyber Essentials Plus, and ISO 27001 certified, ensuring excellence in practice management and data security. We are committed to recruiting dedicated and talented professionals and welcome applications from exceptional candidates. At Duncan Lewis, we value training and diversity, and we take pride in our inclusive workforce. Housing Department Background: Noted for its "sustained legal conviction combined with outstanding advocacy" our Housing team, is ranked and recommended by The Legal 500 and Chambers & Partners UK for its services in social housing UK-wide, providing assistance to both landlords and tenants on all housing issues. We handle both publicly funded (legal aid) and privately funded legal services in homelessness, disrepair, eviction, succession for tenants, neighborhood problems, debt issues and possession proceedings. Our solicitors are highly experienced in finding solutions to housing disputes and aim to address the issues quickly and effectively. The department regularly represents clients at all court levels (including the Higher Courts) and is extensively experienced at handling all housing related judicial review claimant matters at the High Court. Main Responsibilities of the Role: Report directly to Department Director Professional pro-active approach, strong client care skills and a sensitive and sympathetic understanding of clients' needs Assisting with casework including dealing with a range of public and private housing cases including Homelessness; Disrepair; Eviction; Possession; Property Ownership Disputes; Succession for Tenants; Neighbourhood Problems matters as well as undertaking your own advocacy Attending clients, taking instructions and preparing cases Dealing with correspondence Maintaining accurate time costing procedures Implementing any recommendations made by your supervisor following monthly file reviews ensuring that these are dealt with promptly Ensuring compliance with file management. Key Skills Required: Demonstrate passion and experience in a broad range of publicly funded Housing Law A strong academic background with a Law degree Legal experience as a Housing Paralegal/Advisor Clear understanding and application of Housing Laws Business acumen and the ability to market the Company Excellent communications skills to work effectively with all types of people Excellent analytical and organisational skills and ability to use own initiative but know when to seek guidance Committed team player, self -motivated and professional Excellent IT Skills -familiar with Microsoft Office applications and document management skills What we offer A fantastic supportive team Excellent progression opportunities Support for appropriate legal awards/recognition The recruitment process will fully comply with GDPR and other applicable laws. Background checks including CRB / DBS checks will establish your eligibility to work in the UK and suitability to the role. Equal Opportunities: Duncan Lewis is committed to Equal Opportunities and embraces diversity of its staff. The Company strives to ensure that our staff reflects the diversity of the communities we serve, which is reflective at all levels within our workforce We guarantee an interview for candidates that disclose a disability and meet the essential requirements for the post. Please provide additional details in your covering letter if this applies.
Head of Portfolio Management London/Nottingham Head of Portfolio Management and Project Delivery is a key role within the Technology Leadership Team, with oversight of the Technology contribution to MTVH 2030 strategic programmes, ensuring alignment of change, strategy, governance, communication and successful delivery across the Technology Directorate. Overall responsibilities: You will lead and be accountable for supporting delivery of the Technology strategy on behalf of the Group CIO, working with Heads of Service to bring together Technology roadmaps, priorities and plans that support MTVH's Business Goals and Outcomes. You will be responsible for managing and leading the Technology portfolio &delivery function, ensuring that demand, investment, delivery, risks, dependencies, benefits and performance are visible, understood and governed through appropriate reporting and decision-making forums. You will provide leadership and oversight of Architecture and Information Security, ensuring that enterprise architecture, solution design, cyber security, information security, risk and compliance considerations are embedded into Technology planning, delivery and governance. You will be accountable for the development and operation of effective IT governance, IT performance reporting, audit and compliance oversight, ensuring Technology operates within agreed standards, policies, controls and assurance requirements. Through a business partnering mode, you will work with senior stakeholders to support enterprise transformation and change management, ensuring Technology activity is aligned to business priorities, MTVH 2030 strategic programmes, affordability, capacity and agreed outcomes. You will provide dotted line leadership to Finance, HR and Procurement business partners supporting the Technology Directorate, ensuring financial planning, workforce planning, talent development, procurement activity and supplier management are aligned to the Technology strategy and portfolio. Key Responsibilities: Management and delivery of the Technology portfolio, ensuring alignment to corporate plans, MTVH 2030 strategic programmes and the Technology strategy, across transformational change and BAU activity. Management and development of a robust portfolio, strategy planning and reporting rhythm, ensuring priorities, dependencies, risks, costs, benefits and outcomes are clearly governed and reported. Management and oversight of the Technology roadmap, working with Heads of Service to bring together plans across infrastructure, applications, digital, data, service improvement, architecture, information security and business change. Management and oversight of Technology demand & delivery management, ensuring projects and change are assessed against business value, strategic alignment, architecture, information security, capacity, cost and risk. Ensure appropriate architecture and information security governance is in place across Technology planning, delivery and operations, aligned to wider IT governance, audit and compliance requirements. ITIL Service Portfolio Management; ensuring the Technology service portfolio has the right mix of services to meet business outcomes at the right level of investment, risk and performance. Management of IT performance, controls, assurance, reporting and escalation across Technology, ensuring activity is co-ordinated and delivered to agreed timescales, budgets, standards and outcomes. Support enterprise transformation, change management and Technology communications, ensuring Technology priorities, performance, risks and achievements are clearly understood across MTVH. Central budget management and reporting, working with Finance business partners to support planning, forecasting, investment tracking, business cases and value for money reporting. Work with HR and Procurement business partners to support workforce planning, talent development, capability planning, succession planning, supplier management, sourcing, contract management, supplier performance and renewals. Skills/Experience: Programme/portfolio management qualification or equivalent experience, accompanied by successful strategic portfolio management and effective benefits realisation. Detailed knowledge and experience of portfolio management methodologies, including demand management, prioritisation, investment governance, risk management and dependency mapping. Technology strategy and roadmap planning experience, with the ability to align Technology priorities to corporate plans, strategic programmes and business outcomes. Strong understanding of IT governance, IT performance, audit and compliance, including controls, assurance, reporting and escalation. Working knowledge of ITIL and detailed experience in service management, including service portfolio management, change management and operational governance. Good knowledge of budgeting, resource allocation, financial planning and workforce. Experience of strategic supplier and vendor management activities. Working experience of Agile, Scrum, DevOps and ServiceNow or equivalent. Strong leadership and matrix management skills with experience of working with professional input and teams across organisational boundaries. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Aug 11, 2026
Seasonal
Head of Portfolio Management London/Nottingham Head of Portfolio Management and Project Delivery is a key role within the Technology Leadership Team, with oversight of the Technology contribution to MTVH 2030 strategic programmes, ensuring alignment of change, strategy, governance, communication and successful delivery across the Technology Directorate. Overall responsibilities: You will lead and be accountable for supporting delivery of the Technology strategy on behalf of the Group CIO, working with Heads of Service to bring together Technology roadmaps, priorities and plans that support MTVH's Business Goals and Outcomes. You will be responsible for managing and leading the Technology portfolio &delivery function, ensuring that demand, investment, delivery, risks, dependencies, benefits and performance are visible, understood and governed through appropriate reporting and decision-making forums. You will provide leadership and oversight of Architecture and Information Security, ensuring that enterprise architecture, solution design, cyber security, information security, risk and compliance considerations are embedded into Technology planning, delivery and governance. You will be accountable for the development and operation of effective IT governance, IT performance reporting, audit and compliance oversight, ensuring Technology operates within agreed standards, policies, controls and assurance requirements. Through a business partnering mode, you will work with senior stakeholders to support enterprise transformation and change management, ensuring Technology activity is aligned to business priorities, MTVH 2030 strategic programmes, affordability, capacity and agreed outcomes. You will provide dotted line leadership to Finance, HR and Procurement business partners supporting the Technology Directorate, ensuring financial planning, workforce planning, talent development, procurement activity and supplier management are aligned to the Technology strategy and portfolio. Key Responsibilities: Management and delivery of the Technology portfolio, ensuring alignment to corporate plans, MTVH 2030 strategic programmes and the Technology strategy, across transformational change and BAU activity. Management and development of a robust portfolio, strategy planning and reporting rhythm, ensuring priorities, dependencies, risks, costs, benefits and outcomes are clearly governed and reported. Management and oversight of the Technology roadmap, working with Heads of Service to bring together plans across infrastructure, applications, digital, data, service improvement, architecture, information security and business change. Management and oversight of Technology demand & delivery management, ensuring projects and change are assessed against business value, strategic alignment, architecture, information security, capacity, cost and risk. Ensure appropriate architecture and information security governance is in place across Technology planning, delivery and operations, aligned to wider IT governance, audit and compliance requirements. ITIL Service Portfolio Management; ensuring the Technology service portfolio has the right mix of services to meet business outcomes at the right level of investment, risk and performance. Management of IT performance, controls, assurance, reporting and escalation across Technology, ensuring activity is co-ordinated and delivered to agreed timescales, budgets, standards and outcomes. Support enterprise transformation, change management and Technology communications, ensuring Technology priorities, performance, risks and achievements are clearly understood across MTVH. Central budget management and reporting, working with Finance business partners to support planning, forecasting, investment tracking, business cases and value for money reporting. Work with HR and Procurement business partners to support workforce planning, talent development, capability planning, succession planning, supplier management, sourcing, contract management, supplier performance and renewals. Skills/Experience: Programme/portfolio management qualification or equivalent experience, accompanied by successful strategic portfolio management and effective benefits realisation. Detailed knowledge and experience of portfolio management methodologies, including demand management, prioritisation, investment governance, risk management and dependency mapping. Technology strategy and roadmap planning experience, with the ability to align Technology priorities to corporate plans, strategic programmes and business outcomes. Strong understanding of IT governance, IT performance, audit and compliance, including controls, assurance, reporting and escalation. Working knowledge of ITIL and detailed experience in service management, including service portfolio management, change management and operational governance. Good knowledge of budgeting, resource allocation, financial planning and workforce. Experience of strategic supplier and vendor management activities. Working experience of Agile, Scrum, DevOps and ServiceNow or equivalent. Strong leadership and matrix management skills with experience of working with professional input and teams across organisational boundaries. Metropolitan Thames Valley provides affordable housing for people living in London, the South East, East Midlands and East of England. We also offer a range of care and support services. Our specialist areas include older people, mental health and transitional services which provide intensive support to marginalised or vulnerable people. We deliver training programmes, events and activities for our residents, designed to boost employment opportunities and foster stronger communities. A member of the National Housing Federation the G15 ? which represents London?s largest housing associations ? we influence policy for the benefits of our residents and the wider sector. In October 2018 like minded housing associations Metropolitan and Thames Valley Housing formally completed a partnership to form Metropolitan Thames Valley. We came together because we want to improve the services we provide and do more in our communities. We?ll do this by listening to our customers and working alongside them. Phone: (phone number removed) Email: (url removed)
Duncan Lewis Solictors
Newcastle Upon Tyne, Tyne And Wear
Role: Houisng Solicitor Director - Newcastle Duncan Lewis Solicitors is seeking an experienced and ambitious Housing Law Director to join our highly regarded Housing Department. This is an excellent opportunity to take on a leadership role within one of the UK's leading law firms, recognised by The Legal 500 and Chambers & Partners UK as a top-tier practice and awarded Law Firm of the Year at both the 2024 LexisNexis Awards and the 2023 Modern Law Awards . Founded in 1998 and headquartered in the City of London, Duncan Lewis Solicitors is a national, award-winning, paperless law firm with over 500 professionals nationwide. Our ethos is simple: "We give people a voice." Our Housing Department is ranked and recommended by both The Legal 500 and Chambers & Partners UK for its expertise in social housing law. Recognised for its outstanding advocacy and commitment to achieving positive outcomes, the team advises and represents clients across a wide range of housing matters, including homelessness, disrepair, unlawful eviction, possession proceedings, succession disputes, and judicial review challenges. Joining Duncan Lewis means becoming part of a diverse, supportive, and forward-thinking organisation where you can make a meaningful impact on both clients and colleagues. Duties and responsibilities As a Housing Law Director, you will play a key role in leading and developing the department, managing complex housing cases, supporting and mentoring team members, and contributing to the continued growth and success of the practice. The key responsibilities includes: Report directly to and collaborating with the Board to ensure performance targets are met Responsible for all aspects of Housing work including providing technical expertise and guidance to other team members Ability to manage and supervise Solicitors, Trainee Solicitors and Caseworkers to manage appropriate caseload types and complexities Assisting with delivery of appropriate training and development in the department Variety of duties including dealing with a range of Housing cases including Homelessness; Disrepair; Eviction; Possession; Property Ownership Disputes; Succession for Tenants; Housing adaptations; Social Housing; Neighbourhood Problems matters as well as undertaking your own advocacy Dealing with emergency cases and identifying and carrying out strategic litigation. Preparing and managing funding applications to the Legal Aid Agency Preparing draft documents including witness statements and processing evidence You will have a professional pro-active approach, strong client care skills and be interested in Business Development and Marketing to supplement the substantial work volumes brought in by the company Experience and qualifications Must hold a clean and valid Practising Certificate at the time of application. 3+ years' PQE with substantial experience in Housing Law and Litigation, including court representation. Experience as a Duty Advisor under the Housing Possession Court Duty Scheme within the last two years. Meets, or is willing to work towards, the 2013 SQM Housing Supervisor Standard . Knowledge of welfare benefits, welfare rights, and community care matters. Strong management and supervisory skills, with experience working to KPIs. A collaborative team player who promotes a positive culture and encourages cross-referrals. Professional and proactive, with excellent client care skills and experience supporting vulnerable clients in complex housing matters. Strong networking, communication, business development, and marketing skills. Sound knowledge of publicly funded Housing Law work, including Legal Help and Legal Representation, with the ability to manage privately funded matters. Advocacy experience is desirable. Excellent IT skills, including Microsoft Office, case management, and HR systems. Experience within the legal sector and an ability to support the firm's social media and business development activities. Benefits At Duncan Lewis Solicitors, we are committed to supporting our employees through a range of professional, financial, and wellbeing benefits, including: Competitive remuneration package. Clear salary review and career progression opportunities. Hybrid and flexible working arrangements. 25 days' annual leave, increasing with length of service, plus birthday leave. Company pension scheme. Ongoing training, professional development, and access to e-learning resources. Payment of practising certificate renewal fees and support for relevant professional accreditations (subject to eligibility). Employee Assistance Programme (EAP) and wellbeing support, including Mental Health First Aiders. Company Medical Cash Plan (subject to eligibility). Employee referral scheme and eyesight test vouchers. Full payment of employment-related DBS checks. A supportive and collaborative working environment with opportunities to help shape and grow our family mediation services. Some benefits are subject to eligibility criteria and company terms and conditions. Company culture At Duncan Lewis Solicitors, we are passionate about creating an environment where talented professionals can thrive. We are proud of our diverse and inclusive workforce and are committed to providing equal opportunities for all employees. Our long-standing Investors in People Gold Standard accreditation reflects our commitment to employee development, while our Lexcel, Cyber Essentials Plus and ISO 27001 certifications demonstrate our dedication to excellence, innovation and security. We invest heavily in the growth of our people through ongoing training, mentoring, clear progression pathways and opportunities to gain industry recognition. Whether you are looking to deepen your expertise, develop leadership skills or advance your career within a nationally recognised law firm, Duncan Lewis provides the platform to help you succeed. Join a firm where your expertise is valued, your development is supported, and your work makes a genuine difference to the lives of clients across the UK.
Aug 11, 2026
Full time
Role: Houisng Solicitor Director - Newcastle Duncan Lewis Solicitors is seeking an experienced and ambitious Housing Law Director to join our highly regarded Housing Department. This is an excellent opportunity to take on a leadership role within one of the UK's leading law firms, recognised by The Legal 500 and Chambers & Partners UK as a top-tier practice and awarded Law Firm of the Year at both the 2024 LexisNexis Awards and the 2023 Modern Law Awards . Founded in 1998 and headquartered in the City of London, Duncan Lewis Solicitors is a national, award-winning, paperless law firm with over 500 professionals nationwide. Our ethos is simple: "We give people a voice." Our Housing Department is ranked and recommended by both The Legal 500 and Chambers & Partners UK for its expertise in social housing law. Recognised for its outstanding advocacy and commitment to achieving positive outcomes, the team advises and represents clients across a wide range of housing matters, including homelessness, disrepair, unlawful eviction, possession proceedings, succession disputes, and judicial review challenges. Joining Duncan Lewis means becoming part of a diverse, supportive, and forward-thinking organisation where you can make a meaningful impact on both clients and colleagues. Duties and responsibilities As a Housing Law Director, you will play a key role in leading and developing the department, managing complex housing cases, supporting and mentoring team members, and contributing to the continued growth and success of the practice. The key responsibilities includes: Report directly to and collaborating with the Board to ensure performance targets are met Responsible for all aspects of Housing work including providing technical expertise and guidance to other team members Ability to manage and supervise Solicitors, Trainee Solicitors and Caseworkers to manage appropriate caseload types and complexities Assisting with delivery of appropriate training and development in the department Variety of duties including dealing with a range of Housing cases including Homelessness; Disrepair; Eviction; Possession; Property Ownership Disputes; Succession for Tenants; Housing adaptations; Social Housing; Neighbourhood Problems matters as well as undertaking your own advocacy Dealing with emergency cases and identifying and carrying out strategic litigation. Preparing and managing funding applications to the Legal Aid Agency Preparing draft documents including witness statements and processing evidence You will have a professional pro-active approach, strong client care skills and be interested in Business Development and Marketing to supplement the substantial work volumes brought in by the company Experience and qualifications Must hold a clean and valid Practising Certificate at the time of application. 3+ years' PQE with substantial experience in Housing Law and Litigation, including court representation. Experience as a Duty Advisor under the Housing Possession Court Duty Scheme within the last two years. Meets, or is willing to work towards, the 2013 SQM Housing Supervisor Standard . Knowledge of welfare benefits, welfare rights, and community care matters. Strong management and supervisory skills, with experience working to KPIs. A collaborative team player who promotes a positive culture and encourages cross-referrals. Professional and proactive, with excellent client care skills and experience supporting vulnerable clients in complex housing matters. Strong networking, communication, business development, and marketing skills. Sound knowledge of publicly funded Housing Law work, including Legal Help and Legal Representation, with the ability to manage privately funded matters. Advocacy experience is desirable. Excellent IT skills, including Microsoft Office, case management, and HR systems. Experience within the legal sector and an ability to support the firm's social media and business development activities. Benefits At Duncan Lewis Solicitors, we are committed to supporting our employees through a range of professional, financial, and wellbeing benefits, including: Competitive remuneration package. Clear salary review and career progression opportunities. Hybrid and flexible working arrangements. 25 days' annual leave, increasing with length of service, plus birthday leave. Company pension scheme. Ongoing training, professional development, and access to e-learning resources. Payment of practising certificate renewal fees and support for relevant professional accreditations (subject to eligibility). Employee Assistance Programme (EAP) and wellbeing support, including Mental Health First Aiders. Company Medical Cash Plan (subject to eligibility). Employee referral scheme and eyesight test vouchers. Full payment of employment-related DBS checks. A supportive and collaborative working environment with opportunities to help shape and grow our family mediation services. Some benefits are subject to eligibility criteria and company terms and conditions. Company culture At Duncan Lewis Solicitors, we are passionate about creating an environment where talented professionals can thrive. We are proud of our diverse and inclusive workforce and are committed to providing equal opportunities for all employees. Our long-standing Investors in People Gold Standard accreditation reflects our commitment to employee development, while our Lexcel, Cyber Essentials Plus and ISO 27001 certifications demonstrate our dedication to excellence, innovation and security. We invest heavily in the growth of our people through ongoing training, mentoring, clear progression pathways and opportunities to gain industry recognition. Whether you are looking to deepen your expertise, develop leadership skills or advance your career within a nationally recognised law firm, Duncan Lewis provides the platform to help you succeed. Join a firm where your expertise is valued, your development is supported, and your work makes a genuine difference to the lives of clients across the UK.
Duncan Lewis Solicitors is seeking an experienced and ambitious Housing Law Director to join our highly regarded Housing Department. This is an excellent opportunity to take on a leadership role within one of the UK's leading law firms, recognised by The Legal 500 and Chambers & Partners UK as a top-tier practice and awarded Law Firm of the Year at both the 2024 LexisNexis Awards and the 2023 Modern Law Awards . Founded in 1998 and headquartered in the City of London, Duncan Lewis Solicitors is a national, award-winning, paperless law firm with over 500 professionals nationwide. Our ethos is simple: "We give people a voice." Our Housing Department is ranked and recommended by both The Legal 500 and Chambers & Partners UK for its expertise in social housing law. Recognised for its outstanding advocacy and commitment to achieving positive outcomes, the team advises and represents clients across a wide range of housing matters, including homelessness, disrepair, unlawful eviction, possession proceedings, succession disputes, and judicial review challenges. Joining Duncan Lewis means becoming part of a diverse, supportive, and forward-thinking organisation where you can make a meaningful impact on both clients and colleagues. Duties and responsibilities As a Housing Law Director, you will play a key role in leading and developing the department, managing complex housing cases, supporting and mentoring team members, and contributing to the continued growth and success of the practice. The key responsibilities includes: Report directly to and collaborating with the Board to ensure performance targets are met Responsible for all aspects of Housing work including providing technical expertise and guidance to other team members Ability to manage and supervise Solicitors, Trainee Solicitors and Caseworkers to manage appropriate caseload types and complexities Assisting with delivery of appropriate training and development in the department Variety of duties including dealing with a range of Housing cases including Homelessness; Disrepair; Eviction; Possession; Property Ownership Disputes; Succession for Tenants; Housing adaptations; Social Housing; Neighbourhood Problems matters as well as undertaking your own advocacy Dealing with emergency cases and identifying and carrying out strategic litigation. Preparing and managing funding applications to the Legal Aid Agency Preparing draft documents including witness statements and processing evidence You will have a professional pro-active approach, strong client care skills and be interested in Business Development and Marketing to supplement the substantial work volumes brought in by the company Experience and qualifications Must hold a clean and valid Practising Certificate at the time of application. 3+ years' PQE with substantial experience in Housing Law and Litigation, including court representation. Experience as a Duty Advisor under the Housing Possession Court Duty Scheme within the last two years. Meets, or is willing to work towards, the 2013 SQM Housing Supervisor Standard . Knowledge of welfare benefits, welfare rights, and community care matters. Strong management and supervisory skills, with experience working to KPIs. A collaborative team player who promotes a positive culture and encourages cross-referrals. Professional and proactive, with excellent client care skills and experience supporting vulnerable clients in complex housing matters. Strong networking, communication, business development, and marketing skills. Sound knowledge of publicly funded Housing Law work, including Legal Help and Legal Representation, with the ability to manage privately funded matters. Extensive experience across a broad range of Housing Law matters. Advocacy experience is desirable. Excellent IT skills, including Microsoft Office, case management, and HR systems. Experience within the legal sector and an ability to support the firm's social media and business development activities. Benefits At Duncan Lewis Solicitors, we are committed to supporting our employees through a range of professional, financial, and wellbeing benefits, including: Competitive remuneration package. Clear salary review and career progression opportunities. Hybrid and flexible working arrangements. 25 days' annual leave, increasing with length of service, plus birthday leave. Company pension scheme. Ongoing training, professional development, and access to e-learning resources. Payment of practising certificate renewal fees and support for relevant professional accreditations (subject to eligibility). Employee Assistance Programme (EAP) and wellbeing support, including Mental Health First Aiders. Company Medical Cash Plan (subject to eligibility). Employee referral scheme and eyesight test vouchers. Full payment of employment-related DBS checks. A supportive and collaborative working environment with opportunities to help shape and grow our family mediation services. Some benefits are subject to eligibility criteria and company terms and conditions. Company culture At Duncan Lewis Solicitors, we are passionate about creating an environment where talented professionals can thrive. We are proud of our diverse and inclusive workforce and are committed to providing equal opportunities for all employees. Our long-standing Investors in People Gold Standard accreditation reflects our commitment to employee development, while our Lexcel, Cyber Essentials Plus and ISO 27001 certifications demonstrate our dedication to excellence, innovation and security. We invest heavily in the growth of our people through ongoing training, mentoring, clear progression pathways and opportunities to gain industry recognition. Whether you are looking to deepen your expertise, develop leadership skills or advance your career within a nationally recognised law firm, Duncan Lewis provides the platform to help you succeed. Join a firm where your expertise is valued, your development is supported, and your work makes a genuine difference to the lives of clients across the UK.
Aug 11, 2026
Full time
Duncan Lewis Solicitors is seeking an experienced and ambitious Housing Law Director to join our highly regarded Housing Department. This is an excellent opportunity to take on a leadership role within one of the UK's leading law firms, recognised by The Legal 500 and Chambers & Partners UK as a top-tier practice and awarded Law Firm of the Year at both the 2024 LexisNexis Awards and the 2023 Modern Law Awards . Founded in 1998 and headquartered in the City of London, Duncan Lewis Solicitors is a national, award-winning, paperless law firm with over 500 professionals nationwide. Our ethos is simple: "We give people a voice." Our Housing Department is ranked and recommended by both The Legal 500 and Chambers & Partners UK for its expertise in social housing law. Recognised for its outstanding advocacy and commitment to achieving positive outcomes, the team advises and represents clients across a wide range of housing matters, including homelessness, disrepair, unlawful eviction, possession proceedings, succession disputes, and judicial review challenges. Joining Duncan Lewis means becoming part of a diverse, supportive, and forward-thinking organisation where you can make a meaningful impact on both clients and colleagues. Duties and responsibilities As a Housing Law Director, you will play a key role in leading and developing the department, managing complex housing cases, supporting and mentoring team members, and contributing to the continued growth and success of the practice. The key responsibilities includes: Report directly to and collaborating with the Board to ensure performance targets are met Responsible for all aspects of Housing work including providing technical expertise and guidance to other team members Ability to manage and supervise Solicitors, Trainee Solicitors and Caseworkers to manage appropriate caseload types and complexities Assisting with delivery of appropriate training and development in the department Variety of duties including dealing with a range of Housing cases including Homelessness; Disrepair; Eviction; Possession; Property Ownership Disputes; Succession for Tenants; Housing adaptations; Social Housing; Neighbourhood Problems matters as well as undertaking your own advocacy Dealing with emergency cases and identifying and carrying out strategic litigation. Preparing and managing funding applications to the Legal Aid Agency Preparing draft documents including witness statements and processing evidence You will have a professional pro-active approach, strong client care skills and be interested in Business Development and Marketing to supplement the substantial work volumes brought in by the company Experience and qualifications Must hold a clean and valid Practising Certificate at the time of application. 3+ years' PQE with substantial experience in Housing Law and Litigation, including court representation. Experience as a Duty Advisor under the Housing Possession Court Duty Scheme within the last two years. Meets, or is willing to work towards, the 2013 SQM Housing Supervisor Standard . Knowledge of welfare benefits, welfare rights, and community care matters. Strong management and supervisory skills, with experience working to KPIs. A collaborative team player who promotes a positive culture and encourages cross-referrals. Professional and proactive, with excellent client care skills and experience supporting vulnerable clients in complex housing matters. Strong networking, communication, business development, and marketing skills. Sound knowledge of publicly funded Housing Law work, including Legal Help and Legal Representation, with the ability to manage privately funded matters. Extensive experience across a broad range of Housing Law matters. Advocacy experience is desirable. Excellent IT skills, including Microsoft Office, case management, and HR systems. Experience within the legal sector and an ability to support the firm's social media and business development activities. Benefits At Duncan Lewis Solicitors, we are committed to supporting our employees through a range of professional, financial, and wellbeing benefits, including: Competitive remuneration package. Clear salary review and career progression opportunities. Hybrid and flexible working arrangements. 25 days' annual leave, increasing with length of service, plus birthday leave. Company pension scheme. Ongoing training, professional development, and access to e-learning resources. Payment of practising certificate renewal fees and support for relevant professional accreditations (subject to eligibility). Employee Assistance Programme (EAP) and wellbeing support, including Mental Health First Aiders. Company Medical Cash Plan (subject to eligibility). Employee referral scheme and eyesight test vouchers. Full payment of employment-related DBS checks. A supportive and collaborative working environment with opportunities to help shape and grow our family mediation services. Some benefits are subject to eligibility criteria and company terms and conditions. Company culture At Duncan Lewis Solicitors, we are passionate about creating an environment where talented professionals can thrive. We are proud of our diverse and inclusive workforce and are committed to providing equal opportunities for all employees. Our long-standing Investors in People Gold Standard accreditation reflects our commitment to employee development, while our Lexcel, Cyber Essentials Plus and ISO 27001 certifications demonstrate our dedication to excellence, innovation and security. We invest heavily in the growth of our people through ongoing training, mentoring, clear progression pathways and opportunities to gain industry recognition. Whether you are looking to deepen your expertise, develop leadership skills or advance your career within a nationally recognised law firm, Duncan Lewis provides the platform to help you succeed. Join a firm where your expertise is valued, your development is supported, and your work makes a genuine difference to the lives of clients across the UK.
Duncan Lewis Solicitors is seeking an experienced and ambitious Housing Law Director to join our highly regarded Housing Department. This is an excellent opportunity to take on a leadership role within one of the UK's leading law firms, recognised by The Legal 500 and Chambers & Partners UK as a top-tier practice and awarded Law Firm of the Year at both the 2024 LexisNexis Awards and the 2023 Modern Law Awards . Founded in 1998 and headquartered in the City of London, Duncan Lewis Solicitors is a national, award-winning, paperless law firm with over 500 professionals nationwide. Our ethos is simple: "We give people a voice." Our Housing Department is ranked and recommended by both The Legal 500 and Chambers & Partners UK for its expertise in social housing law. Recognised for its outstanding advocacy and commitment to achieving positive outcomes, the team advises and represents clients across a wide range of housing matters, including homelessness, disrepair, unlawful eviction, possession proceedings, succession disputes, and judicial review challenges. Joining Duncan Lewis means becoming part of a diverse, supportive, and forward-thinking organisation where you can make a meaningful impact on both clients and colleagues. Duties and responsibilities As a Housing Law Director, you will play a key role in leading and developing the department, managing complex housing cases, supporting and mentoring team members, and contributing to the continued growth and success of the practice. The key responsibilities includes: Report directly to and collaborating with the Board to ensure performance targets are met Responsible for all aspects of Housing work including providing technical expertise and guidance to other team members Ability to manage and supervise Solicitors, Trainee Solicitors and Caseworkers to manage appropriate caseload types and complexities Assisting with delivery of appropriate training and development in the department Variety of duties including dealing with a range of Housing cases including Homelessness; Disrepair; Eviction; Possession; Property Ownership Disputes; Succession for Tenants; Housing adaptations; Social Housing; Neighbourhood Problems matters as well as undertaking your own advocacy Dealing with emergency cases and identifying and carrying out strategic litigation. Preparing and managing funding applications to the Legal Aid Agency Preparing draft documents including witness statements and processing evidence You will have a professional pro-active approach, strong client care skills and be interested in Business Development and Marketing to supplement the substantial work volumes brought in by the company Experience and qualifications Must hold a clean and valid Practising Certificate at the time of application. 3+ years' PQE with substantial experience in Housing Law and Litigation, including court representation. Experience as a Duty Advisor under the Housing Possession Court Duty Scheme within the last two years. Meets, or is willing to work towards, the 2013 SQM Housing Supervisor Standard . Knowledge of welfare benefits, welfare rights, and community care matters. Strong management and supervisory skills, with experience working to KPIs. A collaborative team player who promotes a positive culture and encourages cross-referrals. Professional and proactive, with excellent client care skills and experience supporting vulnerable clients in complex housing matters. Strong networking, communication, business development, and marketing skills. Sound knowledge of publicly funded Housing Law work, including Legal Help and Legal Representation, with the ability to manage privately funded matters. Advocacy experience is desirable. Excellent IT skills, including Microsoft Office, case management, and HR systems. Experience within the legal sector and an ability to support the firm's social media and business development activities. Benefits At Duncan Lewis Solicitors, we are committed to supporting our employees through a range of professional, financial, and wellbeing benefits, including: Competitive remuneration package. Clear salary review and career progression opportunities. Hybrid and flexible working arrangements. 25 days' annual leave, increasing with length of service, plus birthday leave. Company pension scheme. Ongoing training, professional development, and access to e-learning resources. Payment of practising certificate renewal fees and support for relevant professional accreditations (subject to eligibility). Employee Assistance Programme (EAP) and wellbeing support, including Mental Health First Aiders. Company Medical Cash Plan (subject to eligibility). Employee referral scheme and eyesight test vouchers. Full payment of employment-related DBS checks. A supportive and collaborative working environment with opportunities to help shape and grow our family mediation services. Some benefits are subject to eligibility criteria and company terms and conditions. Company culture At Duncan Lewis Solicitors, we are passionate about creating an environment where talented professionals can thrive. We are proud of our diverse and inclusive workforce and are committed to providing equal opportunities for all employees. Our long-standing Investors in People Gold Standard accreditation reflects our commitment to employee development, while our Lexcel, Cyber Essentials Plus and ISO 27001 certifications demonstrate our dedication to excellence, innovation and security. We invest heavily in the growth of our people through ongoing training, mentoring, clear progression pathways and opportunities to gain industry recognition. Whether you are looking to deepen your expertise, develop leadership skills or advance your career within a nationally recognised law firm, Duncan Lewis provides the platform to help you succeed. Join a firm where your expertise is valued, your development is supported, and your work makes a genuine difference to the lives of clients across the UK.
Aug 11, 2026
Full time
Duncan Lewis Solicitors is seeking an experienced and ambitious Housing Law Director to join our highly regarded Housing Department. This is an excellent opportunity to take on a leadership role within one of the UK's leading law firms, recognised by The Legal 500 and Chambers & Partners UK as a top-tier practice and awarded Law Firm of the Year at both the 2024 LexisNexis Awards and the 2023 Modern Law Awards . Founded in 1998 and headquartered in the City of London, Duncan Lewis Solicitors is a national, award-winning, paperless law firm with over 500 professionals nationwide. Our ethos is simple: "We give people a voice." Our Housing Department is ranked and recommended by both The Legal 500 and Chambers & Partners UK for its expertise in social housing law. Recognised for its outstanding advocacy and commitment to achieving positive outcomes, the team advises and represents clients across a wide range of housing matters, including homelessness, disrepair, unlawful eviction, possession proceedings, succession disputes, and judicial review challenges. Joining Duncan Lewis means becoming part of a diverse, supportive, and forward-thinking organisation where you can make a meaningful impact on both clients and colleagues. Duties and responsibilities As a Housing Law Director, you will play a key role in leading and developing the department, managing complex housing cases, supporting and mentoring team members, and contributing to the continued growth and success of the practice. The key responsibilities includes: Report directly to and collaborating with the Board to ensure performance targets are met Responsible for all aspects of Housing work including providing technical expertise and guidance to other team members Ability to manage and supervise Solicitors, Trainee Solicitors and Caseworkers to manage appropriate caseload types and complexities Assisting with delivery of appropriate training and development in the department Variety of duties including dealing with a range of Housing cases including Homelessness; Disrepair; Eviction; Possession; Property Ownership Disputes; Succession for Tenants; Housing adaptations; Social Housing; Neighbourhood Problems matters as well as undertaking your own advocacy Dealing with emergency cases and identifying and carrying out strategic litigation. Preparing and managing funding applications to the Legal Aid Agency Preparing draft documents including witness statements and processing evidence You will have a professional pro-active approach, strong client care skills and be interested in Business Development and Marketing to supplement the substantial work volumes brought in by the company Experience and qualifications Must hold a clean and valid Practising Certificate at the time of application. 3+ years' PQE with substantial experience in Housing Law and Litigation, including court representation. Experience as a Duty Advisor under the Housing Possession Court Duty Scheme within the last two years. Meets, or is willing to work towards, the 2013 SQM Housing Supervisor Standard . Knowledge of welfare benefits, welfare rights, and community care matters. Strong management and supervisory skills, with experience working to KPIs. A collaborative team player who promotes a positive culture and encourages cross-referrals. Professional and proactive, with excellent client care skills and experience supporting vulnerable clients in complex housing matters. Strong networking, communication, business development, and marketing skills. Sound knowledge of publicly funded Housing Law work, including Legal Help and Legal Representation, with the ability to manage privately funded matters. Advocacy experience is desirable. Excellent IT skills, including Microsoft Office, case management, and HR systems. Experience within the legal sector and an ability to support the firm's social media and business development activities. Benefits At Duncan Lewis Solicitors, we are committed to supporting our employees through a range of professional, financial, and wellbeing benefits, including: Competitive remuneration package. Clear salary review and career progression opportunities. Hybrid and flexible working arrangements. 25 days' annual leave, increasing with length of service, plus birthday leave. Company pension scheme. Ongoing training, professional development, and access to e-learning resources. Payment of practising certificate renewal fees and support for relevant professional accreditations (subject to eligibility). Employee Assistance Programme (EAP) and wellbeing support, including Mental Health First Aiders. Company Medical Cash Plan (subject to eligibility). Employee referral scheme and eyesight test vouchers. Full payment of employment-related DBS checks. A supportive and collaborative working environment with opportunities to help shape and grow our family mediation services. Some benefits are subject to eligibility criteria and company terms and conditions. Company culture At Duncan Lewis Solicitors, we are passionate about creating an environment where talented professionals can thrive. We are proud of our diverse and inclusive workforce and are committed to providing equal opportunities for all employees. Our long-standing Investors in People Gold Standard accreditation reflects our commitment to employee development, while our Lexcel, Cyber Essentials Plus and ISO 27001 certifications demonstrate our dedication to excellence, innovation and security. We invest heavily in the growth of our people through ongoing training, mentoring, clear progression pathways and opportunities to gain industry recognition. Whether you are looking to deepen your expertise, develop leadership skills or advance your career within a nationally recognised law firm, Duncan Lewis provides the platform to help you succeed. Join a firm where your expertise is valued, your development is supported, and your work makes a genuine difference to the lives of clients across the UK.
Role: Housing Litigation Solicitor Duncan Lewis Solicitors (Ltd): Regulated by the Solicitor's Regulation Authority, Duncan Lewis Solicitors was founded in 1998 and is headquartered in the City of London (Fenchurch Street EC3M), with offices nationwide. We are recognised by the Legal 500 and Chambers & Partners UK independent legal directories as a top-tier law firm in all of our key practice areas - "a diligent and professional team that is prepared to go the extra mile for its clients". A paperless law firm with over 500 personnel that embraces hybrid-working, we service both corporate entities and private individuals in over 25 areas of law across 60 languages. We give people a voice - that is our ethos. Recognised among The Times 200 Best Law Firms, we have been awarded Law Firm of the Year at the 2024 Lexis Nexis Awards and 2023 Modern Law Awards, reflecting our dedication to legal expertise and client service. We hold Investors in People Gold Standard accreditation for over 15 years, showcasing our commitment to professional development. Duncan Lewis is also Law Society Lexcel, Cyber Essentials Plus, and ISO 27001 certified, ensuring excellence in practice management and data security. We are committed to recruiting dedicated and talented professionals and welcome applications from exceptional candidates. At Duncan Lewis, we value training and diversity, and we take pride in our inclusive workforce. Housing Department Background: Noted for its "sustained legal conviction combined with outstanding advocacy" our Housing team, is ranked and recommended by The Legal 500 and Chambers & Partners UK for its services in social housing UK-wide, providing assistance to both landlords and tenants on all housing issues. We handle both publicly funded (legal aid) and privately funded legal services in homelessness, disrepair, eviction, succession for tenants, neighborhood problems, debt issues and possession proceedings. Our solicitors are highly experienced in finding solutions to housing disputes and aim to address the issues quickly and effectively. The department regularly represents clients at all court levels (including the Higher Courts) and is extensively experienced at handling all housing related judicial review claimant matters at the High Court. Main Responsibilities of the Role: Report directly to Department Director Responsible for all aspects of Housing work and on occasions, where appropriate providing technical expertise and guidance to other team members Ability to manage appropriate caseload types and complexities Assisting with a diverse caseload of public and private housing matters, such as: Homelessness applications and appeals; Disrepair claims; Eviction and possession proceedings; Property ownership disputes; Unlawful eviction cases; Succession rights for tenants; Neighbourhood and anti-social behaviour issues. Conducting your own advocacy where appropriate Attending clients, taking instructions and preparing cases Dealing with correspondence Maintaining accurate time costing procedures Implementing any recommendations made by your supervisor following monthly file reviews ensuring that these are dealt with promptly Ensuring compliance with file management Key Skills Required: Must have a clean, valid Practising Certificate at the time of applying Committed team player with ability to approach team concerns fairly, foster culture of positive change and encourage cross referrals Previous proven supervisory experience and working to key performance indicators Professional with a pro-active approach; excellent client care skills and ability to deal with vulnerable client matters in a sensitive manner and resolve complicated practicalities involved in Housing issues Excellent networking and communication skills with the ability to successfully market the Company and generate new business Excellent analytical and organisational skills Ability to use own initiative and sound judgment Working knowledge of the publicly funded Housing work including legal representation and legal help and have the ability to service privately funded cases Have extensive experience in dealing with all Housing related work Experience in own advocacy is an advantage Excellent IT Skills -familiar with Microsoft Office applications and document management skills What we offer A fantastic supportive team Strong career progression with support for legal awards and professional recognition Attractive salary package with supervision bonus The recruitment process will fully comply with GDPR and other applicable laws. Background checks including CRB / DBS checks will establish your eligibility to work in the UK and suitability to the role. Equal Opportunities: Duncan Lewis is committed to Equal Opportunities and embraces diversity of its staff. The Company strives to ensure that our staff reflects the diversity of the communities we serve, which is reflective at all levels within our workforce We guarantee an interview for candidates that disclose a disability and meet the essential requirements for the post. Please provide additional details in your covering letter if this applies. APPLICATIONS SUBMITTED BY AGENCIES WILL NOT BE ACCEPTED FOR THE ABOVE VACANCY
Aug 11, 2026
Full time
Role: Housing Litigation Solicitor Duncan Lewis Solicitors (Ltd): Regulated by the Solicitor's Regulation Authority, Duncan Lewis Solicitors was founded in 1998 and is headquartered in the City of London (Fenchurch Street EC3M), with offices nationwide. We are recognised by the Legal 500 and Chambers & Partners UK independent legal directories as a top-tier law firm in all of our key practice areas - "a diligent and professional team that is prepared to go the extra mile for its clients". A paperless law firm with over 500 personnel that embraces hybrid-working, we service both corporate entities and private individuals in over 25 areas of law across 60 languages. We give people a voice - that is our ethos. Recognised among The Times 200 Best Law Firms, we have been awarded Law Firm of the Year at the 2024 Lexis Nexis Awards and 2023 Modern Law Awards, reflecting our dedication to legal expertise and client service. We hold Investors in People Gold Standard accreditation for over 15 years, showcasing our commitment to professional development. Duncan Lewis is also Law Society Lexcel, Cyber Essentials Plus, and ISO 27001 certified, ensuring excellence in practice management and data security. We are committed to recruiting dedicated and talented professionals and welcome applications from exceptional candidates. At Duncan Lewis, we value training and diversity, and we take pride in our inclusive workforce. Housing Department Background: Noted for its "sustained legal conviction combined with outstanding advocacy" our Housing team, is ranked and recommended by The Legal 500 and Chambers & Partners UK for its services in social housing UK-wide, providing assistance to both landlords and tenants on all housing issues. We handle both publicly funded (legal aid) and privately funded legal services in homelessness, disrepair, eviction, succession for tenants, neighborhood problems, debt issues and possession proceedings. Our solicitors are highly experienced in finding solutions to housing disputes and aim to address the issues quickly and effectively. The department regularly represents clients at all court levels (including the Higher Courts) and is extensively experienced at handling all housing related judicial review claimant matters at the High Court. Main Responsibilities of the Role: Report directly to Department Director Responsible for all aspects of Housing work and on occasions, where appropriate providing technical expertise and guidance to other team members Ability to manage appropriate caseload types and complexities Assisting with a diverse caseload of public and private housing matters, such as: Homelessness applications and appeals; Disrepair claims; Eviction and possession proceedings; Property ownership disputes; Unlawful eviction cases; Succession rights for tenants; Neighbourhood and anti-social behaviour issues. Conducting your own advocacy where appropriate Attending clients, taking instructions and preparing cases Dealing with correspondence Maintaining accurate time costing procedures Implementing any recommendations made by your supervisor following monthly file reviews ensuring that these are dealt with promptly Ensuring compliance with file management Key Skills Required: Must have a clean, valid Practising Certificate at the time of applying Committed team player with ability to approach team concerns fairly, foster culture of positive change and encourage cross referrals Previous proven supervisory experience and working to key performance indicators Professional with a pro-active approach; excellent client care skills and ability to deal with vulnerable client matters in a sensitive manner and resolve complicated practicalities involved in Housing issues Excellent networking and communication skills with the ability to successfully market the Company and generate new business Excellent analytical and organisational skills Ability to use own initiative and sound judgment Working knowledge of the publicly funded Housing work including legal representation and legal help and have the ability to service privately funded cases Have extensive experience in dealing with all Housing related work Experience in own advocacy is an advantage Excellent IT Skills -familiar with Microsoft Office applications and document management skills What we offer A fantastic supportive team Strong career progression with support for legal awards and professional recognition Attractive salary package with supervision bonus The recruitment process will fully comply with GDPR and other applicable laws. Background checks including CRB / DBS checks will establish your eligibility to work in the UK and suitability to the role. Equal Opportunities: Duncan Lewis is committed to Equal Opportunities and embraces diversity of its staff. The Company strives to ensure that our staff reflects the diversity of the communities we serve, which is reflective at all levels within our workforce We guarantee an interview for candidates that disclose a disability and meet the essential requirements for the post. Please provide additional details in your covering letter if this applies. APPLICATIONS SUBMITTED BY AGENCIES WILL NOT BE ACCEPTED FOR THE ABOVE VACANCY
Role: Property Litigation Solicitor Duncan Lewis Solicitors is seeking a talented and driven Property Litigation Solicitor to join our highly regarded Litigation Department. This is an excellent opportunity to develop your career with one of the UK's leading law firms, recognised by The Legal 500 and Chambers & Partners as a top-tier practice and awarded Law Firm of the Year at both the 2024 LexisNexis Awards and the 2023 Modern Law Awards. Founded in 1998 and headquartered in the City of London, Duncan Lewis Solicitors is a national, award-winning, paperless law firm with over 500 professionals nationwide. Our ethos is simple: "We give people a voice." Our Litigation Department is recommended by The Legal 500 UK for its expertise in Commercial Litigation, Professional Negligence, Contentious Probate, and General Litigation. Acting for individuals, businesses, charities, and organisations, the team handles a wide range of complex disputes, including contract claims, civil fraud, insolvency, contentious probate, property disputes, and cross-border litigation. The department regularly represents clients in the High Court and Court of Appeal, providing strategic advice, effective dispute resolution, and robust representation. This is an excellent opportunity to work on high-quality and complex litigation matters alongside highly experienced practitioners. Joining Duncan Lewis means becoming part of a diverse, supportive and forward-thinking organisation committed to professional development, innovation and delivering exceptional client service. Duties and responsibilities Key Responsibilities: Report directly to the Department Director. Manage a varied litigation caseload, providing technical expertise and guidance where appropriate. Maintain a professional and proactive approach, delivering excellent client care and understanding clients' needs. Take client instructions, prepare cases, and manage correspondence. Maintain accurate time recording and file management procedures. Implement recommendations arising from file reviews promptly and effectively. Ensure compliance with departmental and regulatory requirements. Key tasks include: Boundary disputes- resolving disagreements between neighbours about property lines. Landlord and tenant issues- dealing with rent arrears, lease breaches, eviction proceedings, and lease renewals. Rights of way and easements- advising on access rights and usage of land. Nuisance and trespass claims- acting where someone's use of their property interferes with another's. Disputes over property ownership- handling cases like co-ownership disagreements or claims under trusts. Development issues- disputes related to property development, including restrictive covenants and planning. Disrepair- acting for landlord and tenant Mortgage Repossessions Commercial property matters- lease related matters - dilapidations, arrears of rents , lease forfeiture Experience and qualifications Must have a clean, valid Practising Certificate at the time of applying Committed team player and adapt well to new challenges Professional with a pro-active approach; excellent client care skills and ability to deal with client matters in a sensitive manner and resolve complicated practicalities Excellent networking and communication skills with the ability to successfully market the Company and generate new business Excellent analytical and organizational skills Ability to use own initiative and sound judgment Working knowledge of the publicly funded Litigation work and have the ability to service privately funded cases Have extensive experience in dealing with Probate Litigation related work Experience in own advocacy is an advantage Excellent IT Skills -familiar with Microsoft Office applications and document management skills Benefits At Duncan Lewis Solicitors, we are committed to supporting our employees through a range of professional, financial, and wellbeing benefits, including: Competitive remuneration package. Clear salary review and career progression opportunities. Hybrid and flexible working arrangements. 22 days' annual leave, increasing with length of service, plus birthday leave. Company pension scheme. Ongoing training, professional development, and access to e-learning resources. Payment of practising certificate renewal fees and support for relevant professional accreditations (subject to eligibility). Employee Assistance Programme (EAP) and wellbeing support, including Mental Health First Aiders. Company Medical Cash Plan (subject to eligibility). Employee referral scheme and eyesight test vouchers. Full payment of employment-related DBS checks. A supportive and collaborative working environment with opportunities to help shape and grow our family mediation services. Some benefits are subject to eligibility criteria and company terms and conditions. Company culture At Duncan Lewis Solicitors, we are passionate about creating an environment where talented professionals can thrive. We are proud of our diverse and inclusive workforce and are committed to providing equal opportunities for all employees. Our long-standing Investors in People Gold Standard accreditation reflects our commitment to employee development, while our Lexcel, Cyber Essentials Plus and ISO 27001 certifications demonstrate our dedication to excellence, innovation and security. We invest heavily in the growth of our people through ongoing training, mentoring, clear progression pathways and opportunities to gain industry recognition. Whether you are looking to deepen your expertise, develop leadership skills or advance your career within a nationally recognised law firm, Duncan Lewis provides the platform to help you succeed. Join a firm where your expertise is valued, your development is supported, and your work makes a genuine difference to the lives of clients across the UK.
Aug 11, 2026
Full time
Role: Property Litigation Solicitor Duncan Lewis Solicitors is seeking a talented and driven Property Litigation Solicitor to join our highly regarded Litigation Department. This is an excellent opportunity to develop your career with one of the UK's leading law firms, recognised by The Legal 500 and Chambers & Partners as a top-tier practice and awarded Law Firm of the Year at both the 2024 LexisNexis Awards and the 2023 Modern Law Awards. Founded in 1998 and headquartered in the City of London, Duncan Lewis Solicitors is a national, award-winning, paperless law firm with over 500 professionals nationwide. Our ethos is simple: "We give people a voice." Our Litigation Department is recommended by The Legal 500 UK for its expertise in Commercial Litigation, Professional Negligence, Contentious Probate, and General Litigation. Acting for individuals, businesses, charities, and organisations, the team handles a wide range of complex disputes, including contract claims, civil fraud, insolvency, contentious probate, property disputes, and cross-border litigation. The department regularly represents clients in the High Court and Court of Appeal, providing strategic advice, effective dispute resolution, and robust representation. This is an excellent opportunity to work on high-quality and complex litigation matters alongside highly experienced practitioners. Joining Duncan Lewis means becoming part of a diverse, supportive and forward-thinking organisation committed to professional development, innovation and delivering exceptional client service. Duties and responsibilities Key Responsibilities: Report directly to the Department Director. Manage a varied litigation caseload, providing technical expertise and guidance where appropriate. Maintain a professional and proactive approach, delivering excellent client care and understanding clients' needs. Take client instructions, prepare cases, and manage correspondence. Maintain accurate time recording and file management procedures. Implement recommendations arising from file reviews promptly and effectively. Ensure compliance with departmental and regulatory requirements. Key tasks include: Boundary disputes- resolving disagreements between neighbours about property lines. Landlord and tenant issues- dealing with rent arrears, lease breaches, eviction proceedings, and lease renewals. Rights of way and easements- advising on access rights and usage of land. Nuisance and trespass claims- acting where someone's use of their property interferes with another's. Disputes over property ownership- handling cases like co-ownership disagreements or claims under trusts. Development issues- disputes related to property development, including restrictive covenants and planning. Disrepair- acting for landlord and tenant Mortgage Repossessions Commercial property matters- lease related matters - dilapidations, arrears of rents , lease forfeiture Experience and qualifications Must have a clean, valid Practising Certificate at the time of applying Committed team player and adapt well to new challenges Professional with a pro-active approach; excellent client care skills and ability to deal with client matters in a sensitive manner and resolve complicated practicalities Excellent networking and communication skills with the ability to successfully market the Company and generate new business Excellent analytical and organizational skills Ability to use own initiative and sound judgment Working knowledge of the publicly funded Litigation work and have the ability to service privately funded cases Have extensive experience in dealing with Probate Litigation related work Experience in own advocacy is an advantage Excellent IT Skills -familiar with Microsoft Office applications and document management skills Benefits At Duncan Lewis Solicitors, we are committed to supporting our employees through a range of professional, financial, and wellbeing benefits, including: Competitive remuneration package. Clear salary review and career progression opportunities. Hybrid and flexible working arrangements. 22 days' annual leave, increasing with length of service, plus birthday leave. Company pension scheme. Ongoing training, professional development, and access to e-learning resources. Payment of practising certificate renewal fees and support for relevant professional accreditations (subject to eligibility). Employee Assistance Programme (EAP) and wellbeing support, including Mental Health First Aiders. Company Medical Cash Plan (subject to eligibility). Employee referral scheme and eyesight test vouchers. Full payment of employment-related DBS checks. A supportive and collaborative working environment with opportunities to help shape and grow our family mediation services. Some benefits are subject to eligibility criteria and company terms and conditions. Company culture At Duncan Lewis Solicitors, we are passionate about creating an environment where talented professionals can thrive. We are proud of our diverse and inclusive workforce and are committed to providing equal opportunities for all employees. Our long-standing Investors in People Gold Standard accreditation reflects our commitment to employee development, while our Lexcel, Cyber Essentials Plus and ISO 27001 certifications demonstrate our dedication to excellence, innovation and security. We invest heavily in the growth of our people through ongoing training, mentoring, clear progression pathways and opportunities to gain industry recognition. Whether you are looking to deepen your expertise, develop leadership skills or advance your career within a nationally recognised law firm, Duncan Lewis provides the platform to help you succeed. Join a firm where your expertise is valued, your development is supported, and your work makes a genuine difference to the lives of clients across the UK.
VolkerWessels UK is a market leading contracting group of five closely linked businesses. We provide integrated and ground-breaking solutions for the civil engineering and construction sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure. We're looking for an experienced 2nd Line ICT Support Analyst to join our growing IT team supporting the Southern Renewals Enterprise (SRE) - one of the UK's most significant rail infrastructure programmes. Based in Blackfriars, with regular travel across project sites in Kent, South London and Sussex, you'll play a key role in supporting over 1,400 users across multiple locations, ensuring they have the technology and support needed to keep this major programme moving. Reporting to the ICT Delivery Manager, you'll provide a blend of 2nd Line and occasional 1st Line support, acting as a trusted technology partner to users across the project. You'll be responsible for resolving technical issues, supporting Microsoft 365 and Azure environments, maintaining user accounts, and ensuring excellent service delivery across the business. About our project The Southern Renewals Enterprise (SRE) is responsible for delivering Network Rail's Southern Region renewals programme representing a programme of works valued at over 9 billion. The Southern Integrated Delivery (SID) alliance brings together AtkinsR alis, Network Rail, Octavius, VolkerFitzpatrick and VolkerRail, combining expertise, innovation and collaboration to deliver a safer, more reliable railway for millions of passengers. About our role Providing end-to-end support across hardware, software, networking and user access issues Delivering primarily 2nd Line support with some 1st Line support responsibilities Installing, configuring and troubleshooting laptops, desktops, mobile devices and business applications Managing user accounts, permissions and access through Active Directory, Entra ID (Azure AD) and Microsoft 365 Supporting onboarding, offboarding and user lifecycle management Logging, managing and resolving support tickets within agreed service levels Escalating complex issues where required and working closely with the wider IT team Supporting IT security initiatives, including MFA, Microsoft Defender and secure access controls Creating user guides, knowledge base articles and technical documentation Delivering user training and promoting cyber security best practice across the business Contributing to continuous improvement initiatives and helping to enhance the overall IT service About you You'll be an experienced IT support professional with strong troubleshooting abilities and a passion for delivering exceptional customer service. Comfortable working independently and managing competing priorities, you'll thrive in a fast-paced environment where no two days are the same. Essential Skills & Experience Previous experience in a 2nd Line IT Support role Strong Microsoft 365 administration experience Experience with Entra ID (Azure AD), Active Directory and user account management Knowledge of Microsoft Defender and security best practices Strong networking, desktop support and troubleshooting skills Excellent communication skills with the ability to support non-technical users Experience creating technical documentation and user guides Strong problem-solving, organisational and time management skills Full UK Driving Licence Desirable Skills Experience with automation tools such as PowerShell, Power Automate (Flow) or Power Apps If your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us. Why work with us? VolkerWessels UK operate through five separate, but complementary businesses, working in collaboration and using our specialist skills to deliver an integrated service for our clients. At any one time, our people are working on our sites or in our offices, for around 250 projects across the UK. Everyday we overcome challenges, fulfilling our commitments, no matter what. That's what our business is about, that's how our people find satisfaction in their jobs. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Option to buy additional annual leave Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills-based training Family friendly polices including enhanced maternity benefits Flexible working opportunities Employee Assistance programme Mental health, physical health, and financial support 24/7 Virtual GP service Fairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.
Aug 11, 2026
Full time
VolkerWessels UK is a market leading contracting group of five closely linked businesses. We provide integrated and ground-breaking solutions for the civil engineering and construction sectors, with specialisms in rail, highways, airports, marine, defence, energy, water, and environmental infrastructure. We're looking for an experienced 2nd Line ICT Support Analyst to join our growing IT team supporting the Southern Renewals Enterprise (SRE) - one of the UK's most significant rail infrastructure programmes. Based in Blackfriars, with regular travel across project sites in Kent, South London and Sussex, you'll play a key role in supporting over 1,400 users across multiple locations, ensuring they have the technology and support needed to keep this major programme moving. Reporting to the ICT Delivery Manager, you'll provide a blend of 2nd Line and occasional 1st Line support, acting as a trusted technology partner to users across the project. You'll be responsible for resolving technical issues, supporting Microsoft 365 and Azure environments, maintaining user accounts, and ensuring excellent service delivery across the business. About our project The Southern Renewals Enterprise (SRE) is responsible for delivering Network Rail's Southern Region renewals programme representing a programme of works valued at over 9 billion. The Southern Integrated Delivery (SID) alliance brings together AtkinsR alis, Network Rail, Octavius, VolkerFitzpatrick and VolkerRail, combining expertise, innovation and collaboration to deliver a safer, more reliable railway for millions of passengers. About our role Providing end-to-end support across hardware, software, networking and user access issues Delivering primarily 2nd Line support with some 1st Line support responsibilities Installing, configuring and troubleshooting laptops, desktops, mobile devices and business applications Managing user accounts, permissions and access through Active Directory, Entra ID (Azure AD) and Microsoft 365 Supporting onboarding, offboarding and user lifecycle management Logging, managing and resolving support tickets within agreed service levels Escalating complex issues where required and working closely with the wider IT team Supporting IT security initiatives, including MFA, Microsoft Defender and secure access controls Creating user guides, knowledge base articles and technical documentation Delivering user training and promoting cyber security best practice across the business Contributing to continuous improvement initiatives and helping to enhance the overall IT service About you You'll be an experienced IT support professional with strong troubleshooting abilities and a passion for delivering exceptional customer service. Comfortable working independently and managing competing priorities, you'll thrive in a fast-paced environment where no two days are the same. Essential Skills & Experience Previous experience in a 2nd Line IT Support role Strong Microsoft 365 administration experience Experience with Entra ID (Azure AD), Active Directory and user account management Knowledge of Microsoft Defender and security best practices Strong networking, desktop support and troubleshooting skills Excellent communication skills with the ability to support non-technical users Experience creating technical documentation and user guides Strong problem-solving, organisational and time management skills Full UK Driving Licence Desirable Skills Experience with automation tools such as PowerShell, Power Automate (Flow) or Power Apps If your past experience doesn't match perfectly with every requirement of the job description, we still encourage you to apply. You may be just the right candidate for us. Why work with us? VolkerWessels UK operate through five separate, but complementary businesses, working in collaboration and using our specialist skills to deliver an integrated service for our clients. At any one time, our people are working on our sites or in our offices, for around 250 projects across the UK. Everyday we overcome challenges, fulfilling our commitments, no matter what. That's what our business is about, that's how our people find satisfaction in their jobs. We offer competitive rewards and benefits, recognising the value we place on our employees. We offer a range of benefits, including: Competitive salary Competitive annual leave and an additional day off on your birthday Option to buy additional annual leave Private medical care Pension Life Assurance Cycle to Work scheme Shopping and restaurants vouchers, rewards, and discounts Training and development opportunities-comprehensive skills-based training Family friendly polices including enhanced maternity benefits Flexible working opportunities Employee Assistance programme Mental health, physical health, and financial support 24/7 Virtual GP service Fairness, inclusion and respect We believe in pushing boundaries in the pursuit of fairness, inclusion and respect. So, our teams can be comfortable that, whatever their background, VolkerWessels UK is a place where they can be themselves and thrive. If you need support with your application, please contact us at Additional information Note for Recruitment Agencies: Our preference is to hire directly, and we will reach out to our Preferred Supplier List (PSL) agencies if this particular role qualifies for release. We kindly request that you refrain from sending speculative CVs. In the event of speculative CV submissions, no fees will be applicable, and we kindly ask that all inquiries to be directed VolkerWessels UK is committed to maintaining healthy, safe and productive working conditions for its entire staff and therefore a drugs & alcohol screening is mandatory for all.
? About Us Harris Academy Orpington opened in September 2016, joining the highly successful Federation of Harris academies in London and the senior leaders here are experienced in creating and running great schools and that is what we are doing in BR5. We are a community school that serves families in and around Orpington and we are well on our way towards providing an outstanding education for the students who come here. We want out students to succeed and have choices in their lives; to take control of their futures and achieve beyond their dreams. We are ambitious , tenacious and enterprising and committed to helping our students succeed. Our work as a Health Science Specialist school, with students being given access to recognised professional qualifications, work experience and careers is unique and is designed to help and support the whole community who are regularly invited into the Academy to hear from guest speakers. We have the most incredible facilities; with brand new science labs, 3 Main Halls, Dance Studios, 3 Astro Turfs, Drama Studios, dedicated Art and DT blocks, we are incredibly proud of the work that our students do here. We have developed a curriculum that is ambitious and broad. We believe in the need to nurture an appreciation of human creativity and achievement and have designed a curriculum that does just that. We aim to ensure that every student is inspired and supported to achieve his/her personal best and learning comes first. Our motto is "Together We Can" and if you are interested in joining us, we would be very keen to meet you. ? Summary Are you an IT professional looking to provide support in a thriving academy? We are currently looking to appoint an ICT and Reprographics Technician to provide an outstanding IT support service to the staff, students and trainee teachers at Harris Academy Orpington. Our new colleague will be kind and caring. At Harris Academy Orpington we have worked hard to create an environment where we look after and care for each other. Whilst being incredibly rewarding, working in schools can sometimes be hard. Colleagues at Harris Academy Orpington know that we work together as a team and we look out for each other; the environment here is one of care, nurture and support along with a bit of challenge! ? Main Areas of Responsibility Your responsibilities will include: Providing high-quality technical support, advice and guidance to staff, students and trainee teachers Ensuring that all incidents and service requests are logged appropriately Retaining ownership of all incident and service request tickets and ensuring staff are regularly updating, re-routing or escalating where necessary to achieve resolution. Identifying, implementing and documenting Known Issues and workarounds for desktop related issues Ensuring that Academy incidents and service requests are resolved within the target resolution time Imaging, deploying and maintaining Windows 10 based PCs, Laptops and tablets, and Apple OS iMacs and iPads Installing, configuring and maintaining computer peripheral equipment Installing and testing new software and software updates and upgrades Installing, configuring and maintaining VoIP telephones Familiarising yourself with the network infrastructure and associated documentation Ensuring that the server and network infrastructure at both locations are regularly checked and maintained Working with the IT Service Manager and Infrastructure team to support the on-site infrastructure elements such as physical & virtual servers, UPS's and other networked devices Administering Active Directory user login accounts Managing Active Directory Distribution and Security groups within the Academy With the assistance of the Federation IT Service Manager, ensuring that all Academy systems documentation is maintained and updated as required. Delivering the IT support service in accordance with ITIL and HarrisNET principles. Updating and maintaining the IT assets in both locations as listed in the CMDB Planning and managing the work of Central Reprographics, including photocopying, design and production of resources to support teaching and learning Qualifications & Experience We would like to hear from you if you have: Good verbal and written communication skills The ability to self-manage, organise, and prioritise tasks and work under pressure A demonstrable track record of balancing priorities and working to strict timescales to deliver results on time and to a high quality Flexibility and adaptability Good knowledge of Microsoft products, including Office 365 and Office 2016, SharePoint and other desktop related software products Excellent troubleshooting skills, backed by a clear, analytical approach to problem solving A minimum of two years' experience of carrying out a similar, client facing role in either the primary or secondary education sector Recent experience of working in an on-site IT based, Customer Service environment Proven experience of supporting Microsoft products Proven experience of managing Active Directory user accounts Recent experience of supporting Apple products Recent experience of supporting Windows 10 PCs, laptops and tablets For a full job description and person specification, please download the Job Pack. ? Professional Development & Benefits Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes an Annual Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan, 26 days' annual leave (plus bank holidays) for staff who work across the full year, and many other benef
Aug 11, 2026
Full time
? About Us Harris Academy Orpington opened in September 2016, joining the highly successful Federation of Harris academies in London and the senior leaders here are experienced in creating and running great schools and that is what we are doing in BR5. We are a community school that serves families in and around Orpington and we are well on our way towards providing an outstanding education for the students who come here. We want out students to succeed and have choices in their lives; to take control of their futures and achieve beyond their dreams. We are ambitious , tenacious and enterprising and committed to helping our students succeed. Our work as a Health Science Specialist school, with students being given access to recognised professional qualifications, work experience and careers is unique and is designed to help and support the whole community who are regularly invited into the Academy to hear from guest speakers. We have the most incredible facilities; with brand new science labs, 3 Main Halls, Dance Studios, 3 Astro Turfs, Drama Studios, dedicated Art and DT blocks, we are incredibly proud of the work that our students do here. We have developed a curriculum that is ambitious and broad. We believe in the need to nurture an appreciation of human creativity and achievement and have designed a curriculum that does just that. We aim to ensure that every student is inspired and supported to achieve his/her personal best and learning comes first. Our motto is "Together We Can" and if you are interested in joining us, we would be very keen to meet you. ? Summary Are you an IT professional looking to provide support in a thriving academy? We are currently looking to appoint an ICT and Reprographics Technician to provide an outstanding IT support service to the staff, students and trainee teachers at Harris Academy Orpington. Our new colleague will be kind and caring. At Harris Academy Orpington we have worked hard to create an environment where we look after and care for each other. Whilst being incredibly rewarding, working in schools can sometimes be hard. Colleagues at Harris Academy Orpington know that we work together as a team and we look out for each other; the environment here is one of care, nurture and support along with a bit of challenge! ? Main Areas of Responsibility Your responsibilities will include: Providing high-quality technical support, advice and guidance to staff, students and trainee teachers Ensuring that all incidents and service requests are logged appropriately Retaining ownership of all incident and service request tickets and ensuring staff are regularly updating, re-routing or escalating where necessary to achieve resolution. Identifying, implementing and documenting Known Issues and workarounds for desktop related issues Ensuring that Academy incidents and service requests are resolved within the target resolution time Imaging, deploying and maintaining Windows 10 based PCs, Laptops and tablets, and Apple OS iMacs and iPads Installing, configuring and maintaining computer peripheral equipment Installing and testing new software and software updates and upgrades Installing, configuring and maintaining VoIP telephones Familiarising yourself with the network infrastructure and associated documentation Ensuring that the server and network infrastructure at both locations are regularly checked and maintained Working with the IT Service Manager and Infrastructure team to support the on-site infrastructure elements such as physical & virtual servers, UPS's and other networked devices Administering Active Directory user login accounts Managing Active Directory Distribution and Security groups within the Academy With the assistance of the Federation IT Service Manager, ensuring that all Academy systems documentation is maintained and updated as required. Delivering the IT support service in accordance with ITIL and HarrisNET principles. Updating and maintaining the IT assets in both locations as listed in the CMDB Planning and managing the work of Central Reprographics, including photocopying, design and production of resources to support teaching and learning Qualifications & Experience We would like to hear from you if you have: Good verbal and written communication skills The ability to self-manage, organise, and prioritise tasks and work under pressure A demonstrable track record of balancing priorities and working to strict timescales to deliver results on time and to a high quality Flexibility and adaptability Good knowledge of Microsoft products, including Office 365 and Office 2016, SharePoint and other desktop related software products Excellent troubleshooting skills, backed by a clear, analytical approach to problem solving A minimum of two years' experience of carrying out a similar, client facing role in either the primary or secondary education sector Recent experience of working in an on-site IT based, Customer Service environment Proven experience of supporting Microsoft products Proven experience of managing Active Directory user accounts Recent experience of supporting Apple products Recent experience of supporting Windows 10 PCs, laptops and tablets For a full job description and person specification, please download the Job Pack. ? Professional Development & Benefits Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes an Annual Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan, 26 days' annual leave (plus bank holidays) for staff who work across the full year, and many other benef
Role: Houisng Solicitor Director - London Duncan Lewis Solicitors is seeking an experienced and ambitious Housing Law Director to join our highly regarded Housing Department. This is an excellent opportunity to take on a leadership role within one of the UK's leading law firms, recognised by The Legal 500 and Chambers & Partners UK as a top-tier practice and awarded Law Firm of the Year at both the 2024 LexisNexis Awards and the 2023 Modern Law Awards . Founded in 1998 and headquartered in the City of London, Duncan Lewis Solicitors is a national, award-winning, paperless law firm with over 500 professionals nationwide. Our ethos is simple: "We give people a voice." Our Housing Department is ranked and recommended by both The Legal 500 and Chambers & Partners UK for its expertise in social housing law. Recognised for its outstanding advocacy and commitment to achieving positive outcomes, the team advises and represents clients across a wide range of housing matters, including homelessness, disrepair, unlawful eviction, possession proceedings, succession disputes, and judicial review challenges. Joining Duncan Lewis means becoming part of a diverse, supportive, and forward-thinking organisation where you can make a meaningful impact on both clients and colleagues. Duties and responsibilities As a Housing Law Director, you will play a key role in leading and developing the department, managing complex housing cases, supporting and mentoring team members, and contributing to the continued growth and success of the practice. The key responsibilities includes: Report directly to and collaborating with the Board to ensure performance targets are met Responsible for all aspects of Housing work including providing technical expertise and guidance to other team members Ability to manage and supervise Solicitors, Trainee Solicitors and Caseworkers to manage appropriate caseload types and complexities Assisting with delivery of appropriate training and development in the department Variety of duties including dealing with a range of Housing cases including Homelessness; Disrepair; Eviction; Possession; Property Ownership Disputes; Succession for Tenants; Housing adaptations; Social Housing; Neighbourhood Problems matters as well as undertaking your own advocacy Dealing with emergency cases and identifying and carrying out strategic litigation. Preparing and managing funding applications to the Legal Aid Agency Preparing draft documents including witness statements and processing evidence You will have a professional pro-active approach, strong client care skills and be interested in Business Development and Marketing to supplement the substantial work volumes brought in by the company Experience and qualifications Must hold a clean and valid Practising Certificate at the time of application. 3+ years' PQE with substantial experience in Housing Law and Litigation, including court representation. Experience as a Duty Advisor under the Housing Possession Court Duty Scheme within the last two years. Meets, or is willing to work towards, the 2013 SQM Housing Supervisor Standard . Knowledge of welfare benefits, welfare rights, and community care matters. Strong management and supervisory skills, with experience working to KPIs. A collaborative team player who promotes a positive culture and encourages cross-referrals. Professional and proactive, with excellent client care skills and experience supporting vulnerable clients in complex housing matters. Strong networking, communication, business development, and marketing skills. Sound knowledge of publicly funded Housing Law work, including Legal Help and Legal Representation, with the ability to manage privately funded matters. Advocacy experience is desirable. Excellent IT skills, including Microsoft Office, case management, and HR systems. Experience within the legal sector and an ability to support the firm's social media and business development activities. Benefits At Duncan Lewis Solicitors, we are committed to supporting our employees through a range of professional, financial, and wellbeing benefits, including: Competitive remuneration package. Clear salary review and career progression opportunities. Hybrid and flexible working arrangements. 25 days' annual leave, increasing with length of service, plus birthday leave. Company pension scheme. Ongoing training, professional development, and access to e-learning resources. Payment of practising certificate renewal fees and support for relevant professional accreditations (subject to eligibility). Employee Assistance Programme (EAP) and wellbeing support, including Mental Health First Aiders. Company Medical Cash Plan (subject to eligibility). Employee referral scheme and eyesight test vouchers. Full payment of employment-related DBS checks. A supportive and collaborative working environment with opportunities to help shape and grow our family mediation services. Some benefits are subject to eligibility criteria and company terms and conditions. Company culture At Duncan Lewis Solicitors, we are passionate about creating an environment where talented professionals can thrive. We are proud of our diverse and inclusive workforce and are committed to providing equal opportunities for all employees. Our long-standing Investors in People Gold Standard accreditation reflects our commitment to employee development, while our Lexcel, Cyber Essentials Plus and ISO 27001 certifications demonstrate our dedication to excellence, innovation and security. We invest heavily in the growth of our people through ongoing training, mentoring, clear progression pathways and opportunities to gain industry recognition. Whether you are looking to deepen your expertise, develop leadership skills or advance your career within a nationally recognised law firm, Duncan Lewis provides the platform to help you succeed. Join a firm where your expertise is valued, your development is supported, and your work makes a genuine difference to the lives of clients across the UK.
Aug 11, 2026
Full time
Role: Houisng Solicitor Director - London Duncan Lewis Solicitors is seeking an experienced and ambitious Housing Law Director to join our highly regarded Housing Department. This is an excellent opportunity to take on a leadership role within one of the UK's leading law firms, recognised by The Legal 500 and Chambers & Partners UK as a top-tier practice and awarded Law Firm of the Year at both the 2024 LexisNexis Awards and the 2023 Modern Law Awards . Founded in 1998 and headquartered in the City of London, Duncan Lewis Solicitors is a national, award-winning, paperless law firm with over 500 professionals nationwide. Our ethos is simple: "We give people a voice." Our Housing Department is ranked and recommended by both The Legal 500 and Chambers & Partners UK for its expertise in social housing law. Recognised for its outstanding advocacy and commitment to achieving positive outcomes, the team advises and represents clients across a wide range of housing matters, including homelessness, disrepair, unlawful eviction, possession proceedings, succession disputes, and judicial review challenges. Joining Duncan Lewis means becoming part of a diverse, supportive, and forward-thinking organisation where you can make a meaningful impact on both clients and colleagues. Duties and responsibilities As a Housing Law Director, you will play a key role in leading and developing the department, managing complex housing cases, supporting and mentoring team members, and contributing to the continued growth and success of the practice. The key responsibilities includes: Report directly to and collaborating with the Board to ensure performance targets are met Responsible for all aspects of Housing work including providing technical expertise and guidance to other team members Ability to manage and supervise Solicitors, Trainee Solicitors and Caseworkers to manage appropriate caseload types and complexities Assisting with delivery of appropriate training and development in the department Variety of duties including dealing with a range of Housing cases including Homelessness; Disrepair; Eviction; Possession; Property Ownership Disputes; Succession for Tenants; Housing adaptations; Social Housing; Neighbourhood Problems matters as well as undertaking your own advocacy Dealing with emergency cases and identifying and carrying out strategic litigation. Preparing and managing funding applications to the Legal Aid Agency Preparing draft documents including witness statements and processing evidence You will have a professional pro-active approach, strong client care skills and be interested in Business Development and Marketing to supplement the substantial work volumes brought in by the company Experience and qualifications Must hold a clean and valid Practising Certificate at the time of application. 3+ years' PQE with substantial experience in Housing Law and Litigation, including court representation. Experience as a Duty Advisor under the Housing Possession Court Duty Scheme within the last two years. Meets, or is willing to work towards, the 2013 SQM Housing Supervisor Standard . Knowledge of welfare benefits, welfare rights, and community care matters. Strong management and supervisory skills, with experience working to KPIs. A collaborative team player who promotes a positive culture and encourages cross-referrals. Professional and proactive, with excellent client care skills and experience supporting vulnerable clients in complex housing matters. Strong networking, communication, business development, and marketing skills. Sound knowledge of publicly funded Housing Law work, including Legal Help and Legal Representation, with the ability to manage privately funded matters. Advocacy experience is desirable. Excellent IT skills, including Microsoft Office, case management, and HR systems. Experience within the legal sector and an ability to support the firm's social media and business development activities. Benefits At Duncan Lewis Solicitors, we are committed to supporting our employees through a range of professional, financial, and wellbeing benefits, including: Competitive remuneration package. Clear salary review and career progression opportunities. Hybrid and flexible working arrangements. 25 days' annual leave, increasing with length of service, plus birthday leave. Company pension scheme. Ongoing training, professional development, and access to e-learning resources. Payment of practising certificate renewal fees and support for relevant professional accreditations (subject to eligibility). Employee Assistance Programme (EAP) and wellbeing support, including Mental Health First Aiders. Company Medical Cash Plan (subject to eligibility). Employee referral scheme and eyesight test vouchers. Full payment of employment-related DBS checks. A supportive and collaborative working environment with opportunities to help shape and grow our family mediation services. Some benefits are subject to eligibility criteria and company terms and conditions. Company culture At Duncan Lewis Solicitors, we are passionate about creating an environment where talented professionals can thrive. We are proud of our diverse and inclusive workforce and are committed to providing equal opportunities for all employees. Our long-standing Investors in People Gold Standard accreditation reflects our commitment to employee development, while our Lexcel, Cyber Essentials Plus and ISO 27001 certifications demonstrate our dedication to excellence, innovation and security. We invest heavily in the growth of our people through ongoing training, mentoring, clear progression pathways and opportunities to gain industry recognition. Whether you are looking to deepen your expertise, develop leadership skills or advance your career within a nationally recognised law firm, Duncan Lewis provides the platform to help you succeed. Join a firm where your expertise is valued, your development is supported, and your work makes a genuine difference to the lives of clients across the UK.
THE ROLE The primary purpose of the role is to conduct internationally leading research, and the postholder will be part of the Institute's Fundamental Research team. The Theme Lead will be part of a collaborative, multidisciplinary team of researchers and research engineers, and will be expected to engage with internal and external stakeholders and collaborators to support delivery of an ambitious research programme. The Theme Lead will work across the Turing's Science and Innovation portfolio, including Defence and National Security, Environmental Forecasting, Sustainability, Fundamental Research and Strategic Capabilities, to embed and align the AI for Physical Systems Mission. As a Theme Lead, you will direct a high-priority research portfolio at the cutting edge of AI for Physical Systems. You will tackle real-world challenges to shape a national priority at a transformative moment for the field. We are seeking a leader with an outstanding track record in AI for Physical Systems and a passion for multidisciplinary, impact-driven collaboration. Reporting to the Mission Director for Fundamental Research, you will provide strategic leadership and line management for researchers and engineers. This is a standout opportunity to define the future of national research within a world-leading institute. ABOUT YOU You will have a proven track record of success in a relevant discipline such as machine learning, artificial intelligence, computer science, mathematics, statistics, physics, or engineering, with the expertise to apply your knowledge to complex, real-world challenges. You will bring strong strategic leadership with the ability to build and lead collaborative partnerships across organisations. The successful candidate will have a demonstrable history of leading grant applications and securing external funding, enabling ambitious projects to achieve meaningful impact. Excellent communication skills and experience in influencing, negotiating, and engaging with stakeholders at all levels, are essential for this role. HOW YOU WILL MAKE AN IPACT Lead the development of the research strategy for AI for Physical Systems and ensure strategic links between other research themes and missions. Lead on the technical oversight of project proposals that are within the area of research, that includes, but is not limited to, proposed activities, resource plan, timeline, deliverable outputs and budget. Lead grant proposals and bids for funding within the thematic area AI for Physical Systems. Lead delivery of the theme's active research and shape its evolution as flagship projects conclude and new awards are secured. Line manage staff within the theme, supporting their career development aspirations. Lead original research outputs / programmes / methodologies. Deputise for Mission Director as needed in topics relating to AI for Physical Systems. Please see our portal for a full breakdown of the role. Closing date for applications: Monday 31 August 2026 at 23:59 (London, UK BST) We reserve the right to close this vacancy early or to interview suitable candidates before the closing date if enough applications are received. Term and Conditions This full-time post is offered on a 2 year fixed-term basis until. The annual salary range is £78,367 - £81,876 plus excellent benefits, including flexible working and family friendly policies, Employee-only benefits guide The Alan Turing Institute Equality, Diversity and Inclusion We value diversity of background, experience, and perspective, and are proud to be an inclusive employer. We warmly encourage applications from all backgrounds, particularly from groups currently under-represented in our sector. If you feel passionate about this role but don't meet every single requirement, please apply - we recognise that great candidates may bring strengths beyond the criteria listed. We are committed to making sure our recruitment process is accessible and inclusive. This includes making reasonable adjustments for candidates who have a disability or long-term condition. Please contact us at to tell us how we can assist you.
Aug 11, 2026
Full time
THE ROLE The primary purpose of the role is to conduct internationally leading research, and the postholder will be part of the Institute's Fundamental Research team. The Theme Lead will be part of a collaborative, multidisciplinary team of researchers and research engineers, and will be expected to engage with internal and external stakeholders and collaborators to support delivery of an ambitious research programme. The Theme Lead will work across the Turing's Science and Innovation portfolio, including Defence and National Security, Environmental Forecasting, Sustainability, Fundamental Research and Strategic Capabilities, to embed and align the AI for Physical Systems Mission. As a Theme Lead, you will direct a high-priority research portfolio at the cutting edge of AI for Physical Systems. You will tackle real-world challenges to shape a national priority at a transformative moment for the field. We are seeking a leader with an outstanding track record in AI for Physical Systems and a passion for multidisciplinary, impact-driven collaboration. Reporting to the Mission Director for Fundamental Research, you will provide strategic leadership and line management for researchers and engineers. This is a standout opportunity to define the future of national research within a world-leading institute. ABOUT YOU You will have a proven track record of success in a relevant discipline such as machine learning, artificial intelligence, computer science, mathematics, statistics, physics, or engineering, with the expertise to apply your knowledge to complex, real-world challenges. You will bring strong strategic leadership with the ability to build and lead collaborative partnerships across organisations. The successful candidate will have a demonstrable history of leading grant applications and securing external funding, enabling ambitious projects to achieve meaningful impact. Excellent communication skills and experience in influencing, negotiating, and engaging with stakeholders at all levels, are essential for this role. HOW YOU WILL MAKE AN IPACT Lead the development of the research strategy for AI for Physical Systems and ensure strategic links between other research themes and missions. Lead on the technical oversight of project proposals that are within the area of research, that includes, but is not limited to, proposed activities, resource plan, timeline, deliverable outputs and budget. Lead grant proposals and bids for funding within the thematic area AI for Physical Systems. Lead delivery of the theme's active research and shape its evolution as flagship projects conclude and new awards are secured. Line manage staff within the theme, supporting their career development aspirations. Lead original research outputs / programmes / methodologies. Deputise for Mission Director as needed in topics relating to AI for Physical Systems. Please see our portal for a full breakdown of the role. Closing date for applications: Monday 31 August 2026 at 23:59 (London, UK BST) We reserve the right to close this vacancy early or to interview suitable candidates before the closing date if enough applications are received. Term and Conditions This full-time post is offered on a 2 year fixed-term basis until. The annual salary range is £78,367 - £81,876 plus excellent benefits, including flexible working and family friendly policies, Employee-only benefits guide The Alan Turing Institute Equality, Diversity and Inclusion We value diversity of background, experience, and perspective, and are proud to be an inclusive employer. We warmly encourage applications from all backgrounds, particularly from groups currently under-represented in our sector. If you feel passionate about this role but don't meet every single requirement, please apply - we recognise that great candidates may bring strengths beyond the criteria listed. We are committed to making sure our recruitment process is accessible and inclusive. This includes making reasonable adjustments for candidates who have a disability or long-term condition. Please contact us at to tell us how we can assist you.
About the job Job summary Reporting to the Director General, CDIO, the Director of Resilience provides enterprise leadership across HMRC, ensuring that resilience, business continuity, contingency planning and crisis management are embedded within governance, operations and decision-making across the department. Working closely with the Chief Security Officer, the role forms part of HMRC's wider Security and Resilience leadership arrangements. The Director will lead the Resilience Directorate, responsible for enterprise resilience, business continuity, crisis management and organisational preparedness across HMRC. Job description Strategic Leadership & Accountability Lead and Mature the Operating Model: Provide strategic leadership for business continuity, crisis management and resilience arrangements, ensuring governance and accountability remain effective. Strengthen Organisational Capability: Develop the processes, tools, systems and professional expertise needed to support preparedness and response. Drive Continuous Improvement: Use insight, threat intelligence and lessons learned to strengthen resilience capability and address emerging risks. Promote a Culture of Resilience: Lead engagement and awareness activity to ensure resilience ownership and accountability is embedded across HMRC. Provide Assurance of Maturity: Oversee internal and external assurance activity, including alignment with ISO 22301 and other recognised standards. Crisis Management Leadership: Provide strategic leadership during crisis situations, ensuring effective activation of business continuity, recovery and response arrangements. Command Arrangements: Maintain, develop and oversee Gold, Silver and Bronze command structures, ensuring clear responsibilities, escalation pathways and effective mobilisation of resources. Integrated Resilience Framework: Lead the continued development and embedding of contingency planning, business continuity, disaster recovery and crisis response arrangements. Scenario Planning and Testing: Oversee resilience exercises, playbooks and assurance activity to strengthen organisational readiness and response capability. Business Continuity Assurance: Ensure critical business services are supported by effective and regularly tested continuity arrangements. Strategic Leadership: Provide expert advice and assurance to Ministers, Permanent Secretaries, ExCom and the HMRC Board on resilience risks, preparedness and organisational capability. Strategic Influence and Collaboration: The Director of Resilience operates at the strategic centre of HMRC's resilience capability, providing expert advice and assurance to senior leaders and governance forums. Internal Influence: Work with Ministers, Permanent Secretaries, ExCom, the HMRC Board and senior leaders across lines of business to embed resilience within strategic planning, operational delivery and enterprise risk management. External Collaboration: Represent HMRC in cross-government resilience and crisis management forums, building trusted relationships with government departments, agencies, suppliers and delivery partners and contributing to wider resilience capability across government. Communication and Impact: Translate complex resilience issues into clear, credible advice that supports effective decision-making before, during and after disruption. Person specification The successful applicant will need to demonstrate the right senior-level experience, relevant qualifications and effective delivery against the following essential criteria: Strategic Leadership and Delivery: Proven ability to lead complex organisations through change and deliver sustainable outcomes across organisational boundaries. Resilience, Crisis, Contingency and Continuity Leadership: Experience of leading resilience, crisis management, business continuity or recovery arrangements in a complex operational environment. Building Organisational Capability: Experience of strengthening organisational capability through planning, preparedness, assurance, continuous improvement and organisational learning. Stakeholder Engagement and Influence: Exceptional communication and influencing skills, with the ability to build credibility and secure commitment from Ministers, boards, senior leaders, operational teams and external partners. Government and External Collaboration: Experience of building effective partnerships across government, industry and external organisations to deliver strategic outcomes. Qualifications, Frameworks and Assurance: Relevant professional qualifications, or equivalent expertise, and knowledge of recognised resilience, continuity, risk management or assurance frameworks. Benefits Alongside your salary of £105,000, HM Revenue and Customs contributes £30,418 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). Pension Your Civil Service pension is a valuable part of your total reward and is one of your biggest benefits. When you join the Civil Service, you get access to the alpha pension with a generous employer contribution of 28.97% and some of the lowest member contributions in the public sector. Please visit Civil Service Pension Scheme for more information. Annual Leave and Bank Holiday Allowance 25 days annual leave, increasing to 30 days after 5 years' service (allowance pro-rata for part-time colleagues). This is complemented by one days paid privilege leave to mark the King's Birthday and is in addition to your public holidays. Equality, Diversity & Inclusion The Civil Service values and supports all its employees. At HMRC we want to create great places to work that are welcoming to all - where there is a strong sense of belonging and community. We embed inclusion in everything we do. Senior Civil Servants play a crucial role in promoting and maintaining inclusive behaviours, addressing disparities and reporting progress. Our HMRC equality objectives describe how we are working to become a more inclusive and representative organisation reflective of our values. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details Selection Panel Tony Poulter Civil Service Commissioner & Chair Daljit Rehal, HMRC Director General CDIO / vacancy holder Helen Pickles, HMRC Chief People Officer & Director General, People and Place Group Myrtle Lloyd, Director General, Customer Services Group, HMRC Shortlist The panel will assess the evidence provided in your CV and statement. Candidates whose applications best meet the essential criteria will be selected for interview. HMRC is a Disability Confident leader and guarantees to interview candidates applying under the Disability Confident Scheme who successfully meet the minimum selection criteria outlined in the person specification. Due Diligence Candidates should declare any perceived conflicts of interest at application, and this may be discussed with you at interview. Informal Conversation Shortlisted candidates will have the opportunity to speak to the vacancy holder or nominated senior leader. This is an informal discussion to allow you to learn more about the role and is not part of the assessment process. Assessment If shortlisted, you will take part in the following assessments: Individual Leadership Assessment - a combination of psychometric assessments. Staff Engagement Exercise - a presentation and Q&A with a representative staff group from across HMRC. Assessments are designed to support the panel's decision-making and highlight areas for further exploration at interview. They do not result in a pass or fail decision. Interview You will attend a panel interview for a more in-depth discussion of your previous experience and professional competence. This will include a 5-minute verbal presentation; further information will be issued in advance. Interviews are expected to take place in person in London. Offer and Feedback Unfortunately, due to the anticipated number of applicants for this role, we are unable to provide feedback to those not successful at shortlist stage. Candidates who are shortlisted and attend an interview will be offered feedback from a member of the interview panel. We will also send you a copy of the report for any assessment you have undergone. Feedback will only be provided if you attend an interview or assessment. This role has a minimum assignment duration of 3 years . click apply for full job details
Aug 11, 2026
Full time
About the job Job summary Reporting to the Director General, CDIO, the Director of Resilience provides enterprise leadership across HMRC, ensuring that resilience, business continuity, contingency planning and crisis management are embedded within governance, operations and decision-making across the department. Working closely with the Chief Security Officer, the role forms part of HMRC's wider Security and Resilience leadership arrangements. The Director will lead the Resilience Directorate, responsible for enterprise resilience, business continuity, crisis management and organisational preparedness across HMRC. Job description Strategic Leadership & Accountability Lead and Mature the Operating Model: Provide strategic leadership for business continuity, crisis management and resilience arrangements, ensuring governance and accountability remain effective. Strengthen Organisational Capability: Develop the processes, tools, systems and professional expertise needed to support preparedness and response. Drive Continuous Improvement: Use insight, threat intelligence and lessons learned to strengthen resilience capability and address emerging risks. Promote a Culture of Resilience: Lead engagement and awareness activity to ensure resilience ownership and accountability is embedded across HMRC. Provide Assurance of Maturity: Oversee internal and external assurance activity, including alignment with ISO 22301 and other recognised standards. Crisis Management Leadership: Provide strategic leadership during crisis situations, ensuring effective activation of business continuity, recovery and response arrangements. Command Arrangements: Maintain, develop and oversee Gold, Silver and Bronze command structures, ensuring clear responsibilities, escalation pathways and effective mobilisation of resources. Integrated Resilience Framework: Lead the continued development and embedding of contingency planning, business continuity, disaster recovery and crisis response arrangements. Scenario Planning and Testing: Oversee resilience exercises, playbooks and assurance activity to strengthen organisational readiness and response capability. Business Continuity Assurance: Ensure critical business services are supported by effective and regularly tested continuity arrangements. Strategic Leadership: Provide expert advice and assurance to Ministers, Permanent Secretaries, ExCom and the HMRC Board on resilience risks, preparedness and organisational capability. Strategic Influence and Collaboration: The Director of Resilience operates at the strategic centre of HMRC's resilience capability, providing expert advice and assurance to senior leaders and governance forums. Internal Influence: Work with Ministers, Permanent Secretaries, ExCom, the HMRC Board and senior leaders across lines of business to embed resilience within strategic planning, operational delivery and enterprise risk management. External Collaboration: Represent HMRC in cross-government resilience and crisis management forums, building trusted relationships with government departments, agencies, suppliers and delivery partners and contributing to wider resilience capability across government. Communication and Impact: Translate complex resilience issues into clear, credible advice that supports effective decision-making before, during and after disruption. Person specification The successful applicant will need to demonstrate the right senior-level experience, relevant qualifications and effective delivery against the following essential criteria: Strategic Leadership and Delivery: Proven ability to lead complex organisations through change and deliver sustainable outcomes across organisational boundaries. Resilience, Crisis, Contingency and Continuity Leadership: Experience of leading resilience, crisis management, business continuity or recovery arrangements in a complex operational environment. Building Organisational Capability: Experience of strengthening organisational capability through planning, preparedness, assurance, continuous improvement and organisational learning. Stakeholder Engagement and Influence: Exceptional communication and influencing skills, with the ability to build credibility and secure commitment from Ministers, boards, senior leaders, operational teams and external partners. Government and External Collaboration: Experience of building effective partnerships across government, industry and external organisations to deliver strategic outcomes. Qualifications, Frameworks and Assurance: Relevant professional qualifications, or equivalent expertise, and knowledge of recognised resilience, continuity, risk management or assurance frameworks. Benefits Alongside your salary of £105,000, HM Revenue and Customs contributes £30,418 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window). Pension Your Civil Service pension is a valuable part of your total reward and is one of your biggest benefits. When you join the Civil Service, you get access to the alpha pension with a generous employer contribution of 28.97% and some of the lowest member contributions in the public sector. Please visit Civil Service Pension Scheme for more information. Annual Leave and Bank Holiday Allowance 25 days annual leave, increasing to 30 days after 5 years' service (allowance pro-rata for part-time colleagues). This is complemented by one days paid privilege leave to mark the King's Birthday and is in addition to your public holidays. Equality, Diversity & Inclusion The Civil Service values and supports all its employees. At HMRC we want to create great places to work that are welcoming to all - where there is a strong sense of belonging and community. We embed inclusion in everything we do. Senior Civil Servants play a crucial role in promoting and maintaining inclusive behaviours, addressing disparities and reporting progress. Our HMRC equality objectives describe how we are working to become a more inclusive and representative organisation reflective of our values. Things you need to know Artificial intelligence Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use. Selection process details Selection Panel Tony Poulter Civil Service Commissioner & Chair Daljit Rehal, HMRC Director General CDIO / vacancy holder Helen Pickles, HMRC Chief People Officer & Director General, People and Place Group Myrtle Lloyd, Director General, Customer Services Group, HMRC Shortlist The panel will assess the evidence provided in your CV and statement. Candidates whose applications best meet the essential criteria will be selected for interview. HMRC is a Disability Confident leader and guarantees to interview candidates applying under the Disability Confident Scheme who successfully meet the minimum selection criteria outlined in the person specification. Due Diligence Candidates should declare any perceived conflicts of interest at application, and this may be discussed with you at interview. Informal Conversation Shortlisted candidates will have the opportunity to speak to the vacancy holder or nominated senior leader. This is an informal discussion to allow you to learn more about the role and is not part of the assessment process. Assessment If shortlisted, you will take part in the following assessments: Individual Leadership Assessment - a combination of psychometric assessments. Staff Engagement Exercise - a presentation and Q&A with a representative staff group from across HMRC. Assessments are designed to support the panel's decision-making and highlight areas for further exploration at interview. They do not result in a pass or fail decision. Interview You will attend a panel interview for a more in-depth discussion of your previous experience and professional competence. This will include a 5-minute verbal presentation; further information will be issued in advance. Interviews are expected to take place in person in London. Offer and Feedback Unfortunately, due to the anticipated number of applicants for this role, we are unable to provide feedback to those not successful at shortlist stage. Candidates who are shortlisted and attend an interview will be offered feedback from a member of the interview panel. We will also send you a copy of the report for any assessment you have undergone. Feedback will only be provided if you attend an interview or assessment. This role has a minimum assignment duration of 3 years . click apply for full job details
Head of IT Operations Greater London Hybrid (2-3 days onsite) Salary to be discussed We're looking for a strong Head of IT Operations to join a well-established retail brand, who will lead across a broad IT operations function. Reporting to the IT Director, you'll be responsible for infrastructure, networks, cyber security, end-user computing and service delivery. A key focus of the role will be shaping and delivering the organisation's IT outsourcing strategy, including vendor selection, governance and supplier management. We're looking for someone who has successfully led an outsourcing programme and can provide strategic oversight across the technology landscape whilst ensuring operational excellence. Key requirements: Experience leading an IT Operations function Proven track record delivering outsourcing initiatives Strong vendor selection and supplier management experience Broad knowledge of infrastructure, networking and cyber security Strong leadership, mentoring and stakeholder management skills Experience working within Microsoft-focused environments This role requires a visible, hands-on leader who enjoys developing teams, building stakeholder relationships and driving change within a hybrid working environment. Retail, FMCG or multi-site business experience would be advantageous.
Aug 11, 2026
Full time
Head of IT Operations Greater London Hybrid (2-3 days onsite) Salary to be discussed We're looking for a strong Head of IT Operations to join a well-established retail brand, who will lead across a broad IT operations function. Reporting to the IT Director, you'll be responsible for infrastructure, networks, cyber security, end-user computing and service delivery. A key focus of the role will be shaping and delivering the organisation's IT outsourcing strategy, including vendor selection, governance and supplier management. We're looking for someone who has successfully led an outsourcing programme and can provide strategic oversight across the technology landscape whilst ensuring operational excellence. Key requirements: Experience leading an IT Operations function Proven track record delivering outsourcing initiatives Strong vendor selection and supplier management experience Broad knowledge of infrastructure, networking and cyber security Strong leadership, mentoring and stakeholder management skills Experience working within Microsoft-focused environments This role requires a visible, hands-on leader who enjoys developing teams, building stakeholder relationships and driving change within a hybrid working environment. Retail, FMCG or multi-site business experience would be advantageous.
1st Line Support Engineer Location: London (Hybrid) Salary: £32,000 per annum Reporting To: Service Desk Manager / Technical Services Team Lead Start Date: ASAP Overview An established Managed Services and Cyber Security provider is seeking a 1st Line Support Engineer to join its growing technical support team. The successful candidate will be responsible for providing first-line technical support to a diverse client base, ensuring incidents and service requests are managed effectively whilst delivering a high standard of customer service. This role is ideally suited to a technically capable individual with strong communication skills and a desire to develop their career within a fast-paced MSP environment. The position is predominantly remote, with attendance required at the London office once per week and occasionally for customer site visits, internal meetings and company events. Key Responsibilities Act as the first point of contact for all IT support incidents and service requests. Diagnose and resolve first-line technical issues across a range of technologies. Log, prioritise and manage tickets through to resolution in accordance with agreed service levels. Escalate incidents to 2nd and 3rd Line Engineers where appropriate. Provide remote support to end users across multiple client environments. Support user account administration, including onboarding and offboarding activities. Assist with the administration and support of Microsoft 365 environments. Troubleshoot desktop, laptop, mobile device, printer and connectivity issues. Maintain accurate and detailed ticket notes and technical documentation. Contribute to knowledge base articles and process improvements. Deliver a professional and customer-focused support experience at all times. Required Skills and Experience Previous experience in an IT Support, Helpdesk or Service Desk environment. Working knowledge of Microsoft Windows 10 and Windows 11. Experience supporting Microsoft 365 applications and services. Understanding of Active Directory and/or Microsoft Entra ID. Basic networking knowledge, including DNS, DHCP and TCP/IP. Experience supporting hardware, software and peripheral devices. Strong troubleshooting and analytical skills. Excellent verbal and written communication skills. Ability to prioritise workload and manage multiple tasks effectively. A proactive and professional approach to customer service. Desirable Skills Previous experience working within a Managed Service Provider (MSP). Exposure to Microsoft Intune and endpoint management technologies. Knowledge of Microsoft Azure and cloud-based technologies. Familiarity with cyber security best practices. Experience using PSA and RMM platforms. Qualifications Relevant IT qualification or equivalent industry experience. Microsoft certifications desirable. Candidates should either hold, or be actively working towards, the Microsoft Certified: Copilot and Agent Administration Fundamentals (AZ-900) certification. Where not already achieved, successful completion of the AB-900 certification will be required during the probationary period. What's on Offer Salary of £32,000 per annum. Hybrid working arrangement. Access to ongoing training and certification opportunities. Exposure to a broad range of modern Microsoft and security technologies. Opportunity to develop within a growing and technically focused organisation. Supportive team environment with clear career progression pathways.
Aug 11, 2026
Full time
1st Line Support Engineer Location: London (Hybrid) Salary: £32,000 per annum Reporting To: Service Desk Manager / Technical Services Team Lead Start Date: ASAP Overview An established Managed Services and Cyber Security provider is seeking a 1st Line Support Engineer to join its growing technical support team. The successful candidate will be responsible for providing first-line technical support to a diverse client base, ensuring incidents and service requests are managed effectively whilst delivering a high standard of customer service. This role is ideally suited to a technically capable individual with strong communication skills and a desire to develop their career within a fast-paced MSP environment. The position is predominantly remote, with attendance required at the London office once per week and occasionally for customer site visits, internal meetings and company events. Key Responsibilities Act as the first point of contact for all IT support incidents and service requests. Diagnose and resolve first-line technical issues across a range of technologies. Log, prioritise and manage tickets through to resolution in accordance with agreed service levels. Escalate incidents to 2nd and 3rd Line Engineers where appropriate. Provide remote support to end users across multiple client environments. Support user account administration, including onboarding and offboarding activities. Assist with the administration and support of Microsoft 365 environments. Troubleshoot desktop, laptop, mobile device, printer and connectivity issues. Maintain accurate and detailed ticket notes and technical documentation. Contribute to knowledge base articles and process improvements. Deliver a professional and customer-focused support experience at all times. Required Skills and Experience Previous experience in an IT Support, Helpdesk or Service Desk environment. Working knowledge of Microsoft Windows 10 and Windows 11. Experience supporting Microsoft 365 applications and services. Understanding of Active Directory and/or Microsoft Entra ID. Basic networking knowledge, including DNS, DHCP and TCP/IP. Experience supporting hardware, software and peripheral devices. Strong troubleshooting and analytical skills. Excellent verbal and written communication skills. Ability to prioritise workload and manage multiple tasks effectively. A proactive and professional approach to customer service. Desirable Skills Previous experience working within a Managed Service Provider (MSP). Exposure to Microsoft Intune and endpoint management technologies. Knowledge of Microsoft Azure and cloud-based technologies. Familiarity with cyber security best practices. Experience using PSA and RMM platforms. Qualifications Relevant IT qualification or equivalent industry experience. Microsoft certifications desirable. Candidates should either hold, or be actively working towards, the Microsoft Certified: Copilot and Agent Administration Fundamentals (AZ-900) certification. Where not already achieved, successful completion of the AB-900 certification will be required during the probationary period. What's on Offer Salary of £32,000 per annum. Hybrid working arrangement. Access to ongoing training and certification opportunities. Exposure to a broad range of modern Microsoft and security technologies. Opportunity to develop within a growing and technically focused organisation. Supportive team environment with clear career progression pathways.
Director of Applications London Hybrid £ Role Summary The client's Digital function exists to enable the client's global mission by ensuring our people have the platforms, applications and engineering capability to operate effectively at scale. Following a period of foundational delivery, including Cyber Essentials+ certification, a live SOC, Salesforce as our CRM platform, stabilisation of our Workday investment, and building our data warehouse foundations, Digital is moving into a phase focused on platform maturity, AI-enabled operations and engineering excellence. The Director of Applications is a new, senior role accountable for the availability, configuration and ongoing evolution of the client's core business platforms: Salesforce, Workday, and Microsoft 365 / Azure, together with the engineering practice, AI platform operations and platform-level roadmaps that underpin them. Reporting to the CTO, this role leads the Applications function, owns the platform Centre of Excellence, and translates business needs into delivered platform capability. You will have deep expertise in SaaS platforms, modern engineering practice (CI/CD, source control, environment and release management, test automation) and the operational realities of running mission-critical systems globally, working closely with the CTO, Head of Digital Transformation & Performance, Enterprise Architect, Director of Security & Compliance, and platform leads. Key Responsibilities Platform Leadership Accountable for availability, configuration and management of the client's three strategic platforms: Salesforce, Workday, and Microsoft 365 / Azure Own platform-level roadmaps enabling delivery of the Digital Roadmap, with the Digital Leadership Team and Platform Leads Establish and lead the platform Centre of Excellence and internal community across platform leads and developers Line management responsibility for the Build team Engineering Practice Own engineering practice: source control/repo governance (GitHub, Salesforce via Gearset), CI/CD, environment management, release management, test strategy/automation Define and enforce technical execution standards for releases, distinct from change control approval Define and lead engineering standards, architectural patterns and Infrastructure as Code AI Platform Operations Accountable for operational availability of internal AI platforms (Claude, Agentforce, AI assistants) and AI consumption cost/budget management Own AI usage monitoring: drift, hallucination and misuse pattern detection, with the Director of Security & Compliance Provide the operational foundation for Agentic AI and Generative AI capability pillars Capacity & Observability Own scaling, rightsizing and optimisation of cloud and SaaS resources Own application monitoring, alerting and on-call response for in-scope platforms Lead cross-platform test strategy and quality standards Cross-Functional Working Translate business needs (Digital Roadmap) into platform-level delivery (Platform Roadmaps) Partner on identity, access, secret management and DevSecOps practices in CI/CD Partner with the Enterprise Architect on technical decisions and integration patterns Support the CTO with investment cases, vendor negotiation and executive reporting Person Specification Significant senior leadership experience running enterprise application functions globally Deep expertise in at least two of: Salesforce, Workday, Microsoft 365/Azure or AWS (configuration, integration, governance, licensing, support) Experience embedding CI/CD, source control governance, environment/release management, automated testing in a SaaS-heavy environment Track record building and running Centres of Excellence around major platforms Experience operationalising AI platforms and managing AI consumption cost is a strong advantage Strong understanding of how applications-layer decisions intersect with security, identity, data and architecture Experience managing technical leads and platform specialists, with a track record of developing them Comfortable operating at executive level on investment cases and roadmap trade-offs Pragmatic and delivery-oriented; able to defend decisions on engineering investment Open, progressive, bold and pragmatic - an optimistic changemaker aligned with the client's core beliefs Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Aug 11, 2026
Full time
Director of Applications London Hybrid £ Role Summary The client's Digital function exists to enable the client's global mission by ensuring our people have the platforms, applications and engineering capability to operate effectively at scale. Following a period of foundational delivery, including Cyber Essentials+ certification, a live SOC, Salesforce as our CRM platform, stabilisation of our Workday investment, and building our data warehouse foundations, Digital is moving into a phase focused on platform maturity, AI-enabled operations and engineering excellence. The Director of Applications is a new, senior role accountable for the availability, configuration and ongoing evolution of the client's core business platforms: Salesforce, Workday, and Microsoft 365 / Azure, together with the engineering practice, AI platform operations and platform-level roadmaps that underpin them. Reporting to the CTO, this role leads the Applications function, owns the platform Centre of Excellence, and translates business needs into delivered platform capability. You will have deep expertise in SaaS platforms, modern engineering practice (CI/CD, source control, environment and release management, test automation) and the operational realities of running mission-critical systems globally, working closely with the CTO, Head of Digital Transformation & Performance, Enterprise Architect, Director of Security & Compliance, and platform leads. Key Responsibilities Platform Leadership Accountable for availability, configuration and management of the client's three strategic platforms: Salesforce, Workday, and Microsoft 365 / Azure Own platform-level roadmaps enabling delivery of the Digital Roadmap, with the Digital Leadership Team and Platform Leads Establish and lead the platform Centre of Excellence and internal community across platform leads and developers Line management responsibility for the Build team Engineering Practice Own engineering practice: source control/repo governance (GitHub, Salesforce via Gearset), CI/CD, environment management, release management, test strategy/automation Define and enforce technical execution standards for releases, distinct from change control approval Define and lead engineering standards, architectural patterns and Infrastructure as Code AI Platform Operations Accountable for operational availability of internal AI platforms (Claude, Agentforce, AI assistants) and AI consumption cost/budget management Own AI usage monitoring: drift, hallucination and misuse pattern detection, with the Director of Security & Compliance Provide the operational foundation for Agentic AI and Generative AI capability pillars Capacity & Observability Own scaling, rightsizing and optimisation of cloud and SaaS resources Own application monitoring, alerting and on-call response for in-scope platforms Lead cross-platform test strategy and quality standards Cross-Functional Working Translate business needs (Digital Roadmap) into platform-level delivery (Platform Roadmaps) Partner on identity, access, secret management and DevSecOps practices in CI/CD Partner with the Enterprise Architect on technical decisions and integration patterns Support the CTO with investment cases, vendor negotiation and executive reporting Person Specification Significant senior leadership experience running enterprise application functions globally Deep expertise in at least two of: Salesforce, Workday, Microsoft 365/Azure or AWS (configuration, integration, governance, licensing, support) Experience embedding CI/CD, source control governance, environment/release management, automated testing in a SaaS-heavy environment Track record building and running Centres of Excellence around major platforms Experience operationalising AI platforms and managing AI consumption cost is a strong advantage Strong understanding of how applications-layer decisions intersect with security, identity, data and architecture Experience managing technical leads and platform specialists, with a track record of developing them Comfortable operating at executive level on investment cases and roadmap trade-offs Pragmatic and delivery-oriented; able to defend decisions on engineering investment Open, progressive, bold and pragmatic - an optimistic changemaker aligned with the client's core beliefs Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Job Title: DV Cleared Director of Security Function Location: London Duration: 6 months possible extension Must be willing and eligible to go through DV Clearance Operating in a highly regulated, security-sensitive environment, Our Client delivers critical services where the protection of people, information, assets and operations is non-negotiable. If you're a strategic security leader who can turn complex risk into clear governance-and embed security as a business enabler-this is a role with real purpose and measurable impact What you'll be doing: Own and drive the Sector Security Strategy, aligned to business objectives, customer requirements and regulatory obligations Provide senior-level security leadership and assurance to the Senior Leadership Team, advising on security risks, emerging threats and compliance matters Establish and maintain security governance frameworks, policies and standards across Physical, Personnel, Information and Cyber Security disciplines Lead security risk management: identify, assess, monitor and ensure risks are appropriately managed Oversee compliance and assurance against GovS007, JSP 440, GDPR and contractual security obligations, including ISO 27001-aligned controls and processes Act as the principal point of contact for security with Government Departments, Contracting Authorities, customers and industry partners Govern business continuity and emergency response planning, supporting organisational resilience and crisis management arrangements Provide security advice and assurance for supply chain and third-party partners, supporting due diligence and risk assessments Ensure security incidents are managed, investigated, reported, and followed through with corrective actions and continuous improvement What you'll bring: Strong leadership that inspires and develops teams, maintaining high standards of professionalism and customer service Excellent communication-able to influence and brief stakeholders clearly, including senior decision-makers Strong interpersonal skills and a collaborative, inclusive approach A proactive mindset for resolving complex, multi-dimensional security challenges with innovative solutions Ability to achieve and maintain Developed Vetting (DV) Security Clearance Deep knowledge of GovS007 and relevant aspects of JSP 440, alongside experience leading governance, risk and compliance programmes Strong understanding of information assurance/risk management and ISO 27001 principles, with practical GDPR awareness Confidence advising on contractual and legislative security requirements, supporting bids, transitions and business development Additional information: Well-developed IT literacy with an understanding of modern cyber and information security risks If you're ready to shape security governance at senior level, strengthen resilience across the sector, and help enable safe, secure delivery-apply now. Our Client is committed to building diverse teams led by leaders who deliver better outcomes for culture, customers and communities. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Aug 10, 2026
Contractor
Job Title: DV Cleared Director of Security Function Location: London Duration: 6 months possible extension Must be willing and eligible to go through DV Clearance Operating in a highly regulated, security-sensitive environment, Our Client delivers critical services where the protection of people, information, assets and operations is non-negotiable. If you're a strategic security leader who can turn complex risk into clear governance-and embed security as a business enabler-this is a role with real purpose and measurable impact What you'll be doing: Own and drive the Sector Security Strategy, aligned to business objectives, customer requirements and regulatory obligations Provide senior-level security leadership and assurance to the Senior Leadership Team, advising on security risks, emerging threats and compliance matters Establish and maintain security governance frameworks, policies and standards across Physical, Personnel, Information and Cyber Security disciplines Lead security risk management: identify, assess, monitor and ensure risks are appropriately managed Oversee compliance and assurance against GovS007, JSP 440, GDPR and contractual security obligations, including ISO 27001-aligned controls and processes Act as the principal point of contact for security with Government Departments, Contracting Authorities, customers and industry partners Govern business continuity and emergency response planning, supporting organisational resilience and crisis management arrangements Provide security advice and assurance for supply chain and third-party partners, supporting due diligence and risk assessments Ensure security incidents are managed, investigated, reported, and followed through with corrective actions and continuous improvement What you'll bring: Strong leadership that inspires and develops teams, maintaining high standards of professionalism and customer service Excellent communication-able to influence and brief stakeholders clearly, including senior decision-makers Strong interpersonal skills and a collaborative, inclusive approach A proactive mindset for resolving complex, multi-dimensional security challenges with innovative solutions Ability to achieve and maintain Developed Vetting (DV) Security Clearance Deep knowledge of GovS007 and relevant aspects of JSP 440, alongside experience leading governance, risk and compliance programmes Strong understanding of information assurance/risk management and ISO 27001 principles, with practical GDPR awareness Confidence advising on contractual and legislative security requirements, supporting bids, transitions and business development Additional information: Well-developed IT literacy with an understanding of modern cyber and information security risks If you're ready to shape security governance at senior level, strengthen resilience across the sector, and help enable safe, secure delivery-apply now. Our Client is committed to building diverse teams led by leaders who deliver better outcomes for culture, customers and communities. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Role: Employment Paralegal Duncan Lewis Solicitors is seeking a motivated and talented Employment Paralegal/Advisor to join our highly regarded Employment Department. This is an excellent opportunity to develop your career with one of the UK's leading law firms, recognised by The Legal 500 and Chambers & Partners as a top-tier practice and awarded Law Firm of the Year at both the 2024 LexisNexis Awards and the 2023 Modern Law Awards. Founded in 1998 and headquartered in the City of London, Duncan Lewis Solicitors is a national, award-winning and paperless law firm with over 500 professionals working across multiple offices nationwide. We provide legal services in more than 25 areas of law and communicate with clients in over 60 languages. Our ethos is simple: "We give people a voice." Joining Duncan Lewis means becoming part of an inclusive, diverse and supportive organisation that is committed to professional development, innovation and delivering exceptional client service. Duties and responsibilities As an Employment Paralegal/Advisor, you will play a key role in supporting the Employment Department and delivering excellent legal services to clients. Your responsibilities will include: Reporting directly to the Department Director. Assisting with a broad range of Employment Law matters, including: Discrimination claims, Unfair dismissal, Redundancy, TUPE matters, Settlement agreement negotiations, Mediation and dispute resolution, Breach of contract claims, Conduct-related employment issues Attending client meetings, taking instructions and preparing cases. Undertaking advocacy where appropriate. Managing correspondence and client communications effectively. Maintaining accurate time recording and costing procedures. Implementing recommendations arising from monthly file reviews promptly and efficiently. Ensuring compliance with file management procedures and regulatory requirements. Demonstrating excellent client care through a professional, proactive and empathetic approach. Experience and qualifications To be successful in this role, candidates should possess: A strong academic background, including a Law degree. Experience working as an Employment Paralegal, Employment Advisor or in a similar Employment Law role. Demonstrable knowledge and practical application of Employment Law. Experience handling a broad range of employment matters and tribunal-related work. Strong analytical and organisational skills with the ability to prioritise workloads effectively. Excellent written and verbal communication skills. The ability to work independently while recognising when to seek guidance. Commercial awareness and the ability to promote the firm's services where appropriate. Strong client care and interpersonal skills. A professional, self-motivated and team-oriented approach. Excellent IT skills, including proficiency in Microsoft Office applications and document management systems. Benefits Working at Duncan Lewis Solicitors offers a comprehensive rewards and benefits package designed to support your professional development, wellbeing and work-life balance, including: Competitive salary with clear salary review procedures Company pension scheme 22 days annual leave, increasing with length of service Additional birthday leave Hybrid and flexible working arrangements, including compressed hours where appropriate Employee Assistance Programme (EAP) and mental wellbeing support Employee referral scheme Paid DBS checks and eyesight test vouchers Access to extensive e-learning resources and training webinars Professional fee support, including practising certificate renewals and selected accreditation costs Career progression opportunities, including routes to training contracts, Supervisor and Director roles Medical Cash Plan enrolment Support for professional development, industry recognition and award nominations Subject to terms and conditions. Company culture At Duncan Lewis Solicitors, our people are at the heart of everything we do. We are proud of our diverse workforce that reflects the communities we serve and fosters a culture of inclusion, collaboration and respect. Our commitment to employee development is demonstrated through over 15 years of Investors in People Gold Standard accreditation. We are also accredited by Lexcel , Cyber Essentials Plus and ISO 27001 , highlighting our commitment to excellence, innovation and security. We encourage talent, value diversity and provide opportunities for individuals to develop rewarding long-term careers. Whether supporting clients through complex legal matters or contributing to a collaborative team environment, every member of Duncan Lewis plays a role in making a positive difference. Join Duncan Lewis Solicitors and become part of a leading law firm where your expertise, ambition and commitment to client service will be recognised and rewarded.
Aug 10, 2026
Full time
Role: Employment Paralegal Duncan Lewis Solicitors is seeking a motivated and talented Employment Paralegal/Advisor to join our highly regarded Employment Department. This is an excellent opportunity to develop your career with one of the UK's leading law firms, recognised by The Legal 500 and Chambers & Partners as a top-tier practice and awarded Law Firm of the Year at both the 2024 LexisNexis Awards and the 2023 Modern Law Awards. Founded in 1998 and headquartered in the City of London, Duncan Lewis Solicitors is a national, award-winning and paperless law firm with over 500 professionals working across multiple offices nationwide. We provide legal services in more than 25 areas of law and communicate with clients in over 60 languages. Our ethos is simple: "We give people a voice." Joining Duncan Lewis means becoming part of an inclusive, diverse and supportive organisation that is committed to professional development, innovation and delivering exceptional client service. Duties and responsibilities As an Employment Paralegal/Advisor, you will play a key role in supporting the Employment Department and delivering excellent legal services to clients. Your responsibilities will include: Reporting directly to the Department Director. Assisting with a broad range of Employment Law matters, including: Discrimination claims, Unfair dismissal, Redundancy, TUPE matters, Settlement agreement negotiations, Mediation and dispute resolution, Breach of contract claims, Conduct-related employment issues Attending client meetings, taking instructions and preparing cases. Undertaking advocacy where appropriate. Managing correspondence and client communications effectively. Maintaining accurate time recording and costing procedures. Implementing recommendations arising from monthly file reviews promptly and efficiently. Ensuring compliance with file management procedures and regulatory requirements. Demonstrating excellent client care through a professional, proactive and empathetic approach. Experience and qualifications To be successful in this role, candidates should possess: A strong academic background, including a Law degree. Experience working as an Employment Paralegal, Employment Advisor or in a similar Employment Law role. Demonstrable knowledge and practical application of Employment Law. Experience handling a broad range of employment matters and tribunal-related work. Strong analytical and organisational skills with the ability to prioritise workloads effectively. Excellent written and verbal communication skills. The ability to work independently while recognising when to seek guidance. Commercial awareness and the ability to promote the firm's services where appropriate. Strong client care and interpersonal skills. A professional, self-motivated and team-oriented approach. Excellent IT skills, including proficiency in Microsoft Office applications and document management systems. Benefits Working at Duncan Lewis Solicitors offers a comprehensive rewards and benefits package designed to support your professional development, wellbeing and work-life balance, including: Competitive salary with clear salary review procedures Company pension scheme 22 days annual leave, increasing with length of service Additional birthday leave Hybrid and flexible working arrangements, including compressed hours where appropriate Employee Assistance Programme (EAP) and mental wellbeing support Employee referral scheme Paid DBS checks and eyesight test vouchers Access to extensive e-learning resources and training webinars Professional fee support, including practising certificate renewals and selected accreditation costs Career progression opportunities, including routes to training contracts, Supervisor and Director roles Medical Cash Plan enrolment Support for professional development, industry recognition and award nominations Subject to terms and conditions. Company culture At Duncan Lewis Solicitors, our people are at the heart of everything we do. We are proud of our diverse workforce that reflects the communities we serve and fosters a culture of inclusion, collaboration and respect. Our commitment to employee development is demonstrated through over 15 years of Investors in People Gold Standard accreditation. We are also accredited by Lexcel , Cyber Essentials Plus and ISO 27001 , highlighting our commitment to excellence, innovation and security. We encourage talent, value diversity and provide opportunities for individuals to develop rewarding long-term careers. Whether supporting clients through complex legal matters or contributing to a collaborative team environment, every member of Duncan Lewis plays a role in making a positive difference. Join Duncan Lewis Solicitors and become part of a leading law firm where your expertise, ambition and commitment to client service will be recognised and rewarded.
Senior PMO Manager Contract: 6-Month Contract Day Rate: 500 - 550 per day (Inside IR35) Location: London, Manchester or Bristol (London/Manchester preferred) Working Pattern: Hybrid, approximately 2 days per week onsite with flexibility Security Clearance: BPSS required. Candidates must be eligible for SC clearance and can start on BPSS while SC is being processed. About the Role We are seeking an experienced Senior PMO Manager to play a key role in establishing and embedding a new Programme Management Office (PMO) capability within a growing Products & Services Directorate of approximately 250 employees. This directorate has previously benefited from a successful PMO function that supported significant organisational growth, including the onboarding of over 100 contingent workers and engagement with Managed Service Providers (MSPs). As the PMO function is re-established, you will work closely with the Lead PMO Manager , Business Operations team, Finance, and senior stakeholders to implement robust governance, reporting and delivery frameworks. This is a hands-on opportunity for a proactive PMO professional who thrives in evolving environments, can work independently, and is comfortable contributing to wider business operations activities when required. Key Responsibilities Support the establishment and continuous development of the PMO function. Design and implement effective PMO governance, processes, controls and ways of working. Maintain programme and portfolio plans, RAID logs, dependency tracking and governance artefacts. Produce high-quality management information, reporting and dashboards to support decision-making. Work collaboratively with Senior Civil Service (SCS) stakeholders, Business Operations teams, Finance and delivery teams. Support the development and production of business cases and investment proposals. Coordinate cross-functional activities, ensuring actions, risks, issues and dependencies are effectively managed. Support resource planning, workforce management and supplier-related activities where required. Identify and implement opportunities to improve PMO processes, governance and reporting. Take ownership of key deliverables and contribute beyond traditional PMO responsibilities to support wider business objectives. Essential Skills & Experience 2 to 3+ years' experience operating as a Senior PMO Manager or in an equivalent senior PMO role. Proven experience establishing, building or significantly improving PMO functions. Strong expertise in PMO governance, programme planning, reporting and coordination. Demonstrable experience developing and supporting business cases. Excellent stakeholder management skills with the ability to influence and engage at senior levels. Experience producing meaningful management information and reporting packs. Ability to work autonomously with minimal supervision. Strong organisational skills with the ability to bring structure and clarity to ambiguous environments. Resilient and adaptable, with experience operating in fast-paced and changing organisations. Hands-on approach and willingness to support wider business operations activities when required. Desirable Experience Previous experience within Central Government or Local Government environments. Experience working within digital, product-led or multidisciplinary delivery teams. Knowledge of resource management, contingent workforce planning and supplier management. PMO qualifications such as PMO Essentials or similar certifications. Experience supporting large-scale organisational growth or transformation programmes. Ideal Candidate Profile Candidates are likely to come from backgrounds such as: Senior PMO Manager PMO Manager Programme Office Manager Lead PMO Analyst Senior PMO Analyst Delivery Manager with significant PMO experience You will be a self-starter who enjoys creating structure, improving governance and enabling successful delivery across complex programmes and organisational functions. Team Structure You will join a Business Operations team of five , working closely with a Finance team of three and supporting the newly formed PMO capability. Whilst the wider Products & Services Directorate consists of approximately 250 employees , the PMO team itself will remain relatively lean. As a result, this role is well suited to someone who enjoys taking ownership, influencing across multiple functions and delivering value in a less structured, highly collaborative environment.
Aug 10, 2026
Contractor
Senior PMO Manager Contract: 6-Month Contract Day Rate: 500 - 550 per day (Inside IR35) Location: London, Manchester or Bristol (London/Manchester preferred) Working Pattern: Hybrid, approximately 2 days per week onsite with flexibility Security Clearance: BPSS required. Candidates must be eligible for SC clearance and can start on BPSS while SC is being processed. About the Role We are seeking an experienced Senior PMO Manager to play a key role in establishing and embedding a new Programme Management Office (PMO) capability within a growing Products & Services Directorate of approximately 250 employees. This directorate has previously benefited from a successful PMO function that supported significant organisational growth, including the onboarding of over 100 contingent workers and engagement with Managed Service Providers (MSPs). As the PMO function is re-established, you will work closely with the Lead PMO Manager , Business Operations team, Finance, and senior stakeholders to implement robust governance, reporting and delivery frameworks. This is a hands-on opportunity for a proactive PMO professional who thrives in evolving environments, can work independently, and is comfortable contributing to wider business operations activities when required. Key Responsibilities Support the establishment and continuous development of the PMO function. Design and implement effective PMO governance, processes, controls and ways of working. Maintain programme and portfolio plans, RAID logs, dependency tracking and governance artefacts. Produce high-quality management information, reporting and dashboards to support decision-making. Work collaboratively with Senior Civil Service (SCS) stakeholders, Business Operations teams, Finance and delivery teams. Support the development and production of business cases and investment proposals. Coordinate cross-functional activities, ensuring actions, risks, issues and dependencies are effectively managed. Support resource planning, workforce management and supplier-related activities where required. Identify and implement opportunities to improve PMO processes, governance and reporting. Take ownership of key deliverables and contribute beyond traditional PMO responsibilities to support wider business objectives. Essential Skills & Experience 2 to 3+ years' experience operating as a Senior PMO Manager or in an equivalent senior PMO role. Proven experience establishing, building or significantly improving PMO functions. Strong expertise in PMO governance, programme planning, reporting and coordination. Demonstrable experience developing and supporting business cases. Excellent stakeholder management skills with the ability to influence and engage at senior levels. Experience producing meaningful management information and reporting packs. Ability to work autonomously with minimal supervision. Strong organisational skills with the ability to bring structure and clarity to ambiguous environments. Resilient and adaptable, with experience operating in fast-paced and changing organisations. Hands-on approach and willingness to support wider business operations activities when required. Desirable Experience Previous experience within Central Government or Local Government environments. Experience working within digital, product-led or multidisciplinary delivery teams. Knowledge of resource management, contingent workforce planning and supplier management. PMO qualifications such as PMO Essentials or similar certifications. Experience supporting large-scale organisational growth or transformation programmes. Ideal Candidate Profile Candidates are likely to come from backgrounds such as: Senior PMO Manager PMO Manager Programme Office Manager Lead PMO Analyst Senior PMO Analyst Delivery Manager with significant PMO experience You will be a self-starter who enjoys creating structure, improving governance and enabling successful delivery across complex programmes and organisational functions. Team Structure You will join a Business Operations team of five , working closely with a Finance team of three and supporting the newly formed PMO capability. Whilst the wider Products & Services Directorate consists of approximately 250 employees , the PMO team itself will remain relatively lean. As a result, this role is well suited to someone who enjoys taking ownership, influencing across multiple functions and delivering value in a less structured, highly collaborative environment.