The Role: We're looking for a Customer Service Advisor to join our busy team here at Agria Pet Insurance. In this role, you'll be the first point of contact for our valued customers, ensuring their inquiries, concerns, and needs are handled with professionalism and care. Working to agreed service levels, you'll be responsible for both inbound and outbound calls. You'll be an enthusiastic individual who is passionate about providing outstanding customer service and promoting our brand. We have a hybrid approach to work and all attend the Aylesbury office every Wednesday. The start date for this role is 21st September and you will be required to attend a two week in office induction when you start. You must be able to commit to these arrangements and start date in order to be considered for this role. This is a full time role working 36 hours per week between the hours of 9:00am-6:00pm Monday-Friday on a rotating shift pattern. You will also be required to work 1 Saturday in 4, 9:00am-1:00pm. What you'll be doing: Answer all Customer and Claims incoming calls efficiently and professionally Outbound calling including; retention and renewal, breeders, requesting information for claims and underwriting of new policy applications Objection handling including; policy cancellations, premium increases, Claims decisions Respond to customer enquiries appropriately, ensuring all documentation is professional and correct Deal and attempt to resolve customer complaints Record and maintain accurate policyholder information using the in-house computer systems Maintain a thorough working knowledge of all policy terms and conditions Ensure all company and departmental policies and procedures are adhered too at all times What we're looking for: Previous experience of working in a customer service role within a contact centre environment Effective questioning and listening skills. Good organisational and interpersonal skills. Ability to work under pressure and to tight deadlines. Computer literate (MS Office) with keyboard skills. Precise comprehension and ability to communicate clearly in both verbal and written form. Ability to work to agreed performance targets. Ability to work independently and as part of a team. Takes ownership by using Initiative and problem solving Ability to cope well under pressure with determination and perseverance Why choose Agria Pet: Agria Pet Insurance is one of the UK's leading specialist pet insurance providers. We only provide lifetime insurance for animals, so truly understand and care about our customers and their beloved pets - especially as most of our team are pet parents, and we're all animal-lovers. Our passion for pets means that we are trusted by The Royal Kennel Club, Lloyds and many other significant affinity partners to provide lifetime pet insurance in their names. Working closely with animal welfare organisations, vets and breeders, gives us deep insight on what's best for pets. And we give back too - including supporting hundreds of animal rescues, protecting over 100,000 rescued animals, and through donations of over £2m to animal charities. We are a strong, growing business, having doubled our GWP in the last 5 years, with a supportive ethos and family feel. We became one of the UK's Best Workplaces in and again in 2026, we have the top 4 slots on Which? Best Buy pet insurance, are ranked 4.8 on Trustpilot (higher than any other pet insurance provider) and we are extremely proud to be the only carbon negative pet insurer in the UK. What we offer: 25 days annual leave which increases with service, plus bank holidays Opportunity to buy/sell up to 5 days annual leave per calendar year A clear development pathway within the team, helping you grow your skills and progress through levels - with pay increases as you advance. Pension and Life Assurance scheme Access to 25% off insuring your pet with Agria. Friends and family are also entitled to a discount too We aim to support the health and wellbeing of all our colleagues so you'll have access to a Health Cash Plan, mental health support and health and wellbeing platforms, including Headspace
Aug 17, 2026
Full time
The Role: We're looking for a Customer Service Advisor to join our busy team here at Agria Pet Insurance. In this role, you'll be the first point of contact for our valued customers, ensuring their inquiries, concerns, and needs are handled with professionalism and care. Working to agreed service levels, you'll be responsible for both inbound and outbound calls. You'll be an enthusiastic individual who is passionate about providing outstanding customer service and promoting our brand. We have a hybrid approach to work and all attend the Aylesbury office every Wednesday. The start date for this role is 21st September and you will be required to attend a two week in office induction when you start. You must be able to commit to these arrangements and start date in order to be considered for this role. This is a full time role working 36 hours per week between the hours of 9:00am-6:00pm Monday-Friday on a rotating shift pattern. You will also be required to work 1 Saturday in 4, 9:00am-1:00pm. What you'll be doing: Answer all Customer and Claims incoming calls efficiently and professionally Outbound calling including; retention and renewal, breeders, requesting information for claims and underwriting of new policy applications Objection handling including; policy cancellations, premium increases, Claims decisions Respond to customer enquiries appropriately, ensuring all documentation is professional and correct Deal and attempt to resolve customer complaints Record and maintain accurate policyholder information using the in-house computer systems Maintain a thorough working knowledge of all policy terms and conditions Ensure all company and departmental policies and procedures are adhered too at all times What we're looking for: Previous experience of working in a customer service role within a contact centre environment Effective questioning and listening skills. Good organisational and interpersonal skills. Ability to work under pressure and to tight deadlines. Computer literate (MS Office) with keyboard skills. Precise comprehension and ability to communicate clearly in both verbal and written form. Ability to work to agreed performance targets. Ability to work independently and as part of a team. Takes ownership by using Initiative and problem solving Ability to cope well under pressure with determination and perseverance Why choose Agria Pet: Agria Pet Insurance is one of the UK's leading specialist pet insurance providers. We only provide lifetime insurance for animals, so truly understand and care about our customers and their beloved pets - especially as most of our team are pet parents, and we're all animal-lovers. Our passion for pets means that we are trusted by The Royal Kennel Club, Lloyds and many other significant affinity partners to provide lifetime pet insurance in their names. Working closely with animal welfare organisations, vets and breeders, gives us deep insight on what's best for pets. And we give back too - including supporting hundreds of animal rescues, protecting over 100,000 rescued animals, and through donations of over £2m to animal charities. We are a strong, growing business, having doubled our GWP in the last 5 years, with a supportive ethos and family feel. We became one of the UK's Best Workplaces in and again in 2026, we have the top 4 slots on Which? Best Buy pet insurance, are ranked 4.8 on Trustpilot (higher than any other pet insurance provider) and we are extremely proud to be the only carbon negative pet insurer in the UK. What we offer: 25 days annual leave which increases with service, plus bank holidays Opportunity to buy/sell up to 5 days annual leave per calendar year A clear development pathway within the team, helping you grow your skills and progress through levels - with pay increases as you advance. Pension and Life Assurance scheme Access to 25% off insuring your pet with Agria. Friends and family are also entitled to a discount too We aim to support the health and wellbeing of all our colleagues so you'll have access to a Health Cash Plan, mental health support and health and wellbeing platforms, including Headspace
Sales Executive - Membership Advisor Location: Rothwell, Leeds Salary: £27,000-£30,000 per annum Contract: 6-month temporary contract Hours: Monday to Friday, 9:00am-5:00pm Working: Hybrid We are currently recruiting for a Sales Executive / Membership Advisor to join a busy team based in Rothwell, Leeds , on a 6-month temporary contract. This is a great opportunity for someone with previous telesales and CRM experience who enjoys speaking to customers and working towards sales targets. Key Responsibilities Conduct inbound and outbound telesales to increase membership Follow up sales enquiries and convert initial interest into full membership Provide a positive sales experience to potential members Maintain a strong knowledge of products and services available to members Use and maintain the CRM system , ensuring all sales activity and customer information is accurately recorded Achieve individual sales targets Keep up to date with competitor activity Complete sales administration and reporting Handle customer information in line with GDPR and data protection requirements About You Previous telesales/sales experience is essential Strong CRM experience is essential Confident making and receiving telephone calls Comfortable working towards individual sales targets Excellent communication and customer service skills Highly organised with strong attention to detail Confident using computer systems Motivated and target-driven What's on Offer £27,000-£30,000 per annum 6-month temporary contract Monday to Friday, 9am-5pm Hybrid working Rothwell, Leeds Great opportunity to join an established organisation If you have telesales experience, strong CRM skills and enjoy working towards targets, we'd love to hear from you! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 17, 2026
Contractor
Sales Executive - Membership Advisor Location: Rothwell, Leeds Salary: £27,000-£30,000 per annum Contract: 6-month temporary contract Hours: Monday to Friday, 9:00am-5:00pm Working: Hybrid We are currently recruiting for a Sales Executive / Membership Advisor to join a busy team based in Rothwell, Leeds , on a 6-month temporary contract. This is a great opportunity for someone with previous telesales and CRM experience who enjoys speaking to customers and working towards sales targets. Key Responsibilities Conduct inbound and outbound telesales to increase membership Follow up sales enquiries and convert initial interest into full membership Provide a positive sales experience to potential members Maintain a strong knowledge of products and services available to members Use and maintain the CRM system , ensuring all sales activity and customer information is accurately recorded Achieve individual sales targets Keep up to date with competitor activity Complete sales administration and reporting Handle customer information in line with GDPR and data protection requirements About You Previous telesales/sales experience is essential Strong CRM experience is essential Confident making and receiving telephone calls Comfortable working towards individual sales targets Excellent communication and customer service skills Highly organised with strong attention to detail Confident using computer systems Motivated and target-driven What's on Offer £27,000-£30,000 per annum 6-month temporary contract Monday to Friday, 9am-5pm Hybrid working Rothwell, Leeds Great opportunity to join an established organisation If you have telesales experience, strong CRM skills and enjoy working towards targets, we'd love to hear from you! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Business Development Lead| Remote | Permanent | £65,000 - £80,000 + Commission + Benefits Salary: £65,000 - £80,000 + Commission + Benefits Benefits: Performance-based commission structure, 27 days annual leave plus bank holidays, annual salary reviews, employer pension contribution, flexible home-based working and additional company benefits. Location: UK (Home-based with UK-wide travel and occasional overseas travel to European HQ) The Client: Our client is a specialist software and consultancy business with an established reputation for delivering Project Portfolio Management (PPM) solutions and advisory services to enterprise organisations. For over 16 years, they have built a strong reputation within their niche, working with blue chip clients on complex and business-critical initiatives. With a solid base of long-term customers and an ambitious growth strategy, they are now expanding into new sectors and increasing the adoption of their software solutions alongside their consulting services. The organisation is particularly well-established within the defence sector and is increasingly growing its presence across local and regional government, professional services and energy markets. Their customers range from mid-sized organisations with 200 employees through to major enterprises with workforces exceeding 10,000 employees. Initial engagements are often with PMO and project leadership teams, helping build business cases for senior business stakeholders and Heads of Projects. The Candidate: We are seeking an experienced and commercially driven Business Development professional who thrives in a consultative, solution-led sales environment. You will have experience selling enterprise software, IT solutions, consulting services or a combination of all three, and will be comfortable engaging with stakeholders ranging from PMOs and technical specialists through to senior executives and decision-makers. The ideal candidate will possess a strong understanding of consultative selling techniques and be able to challenge customer thinking, uncover business problems and position solutions that deliver measurable value. You will be highly motivated by developing new business opportunities while also identifying strategic cross-sell and upsell opportunities within existing customer accounts. You will be equally comfortable building relationships, managing lengthy sales cycles, preparing commercial proposals and maintaining a healthy pipeline of opportunities. A background in project management software, enterprise software, Microsoft technologies, consultancy services or solution sales would be highly advantageous. The Job: This is a senior Business Development role combining new business acquisition with strategic account growth. The successful candidate will inherit a portfolio of existing customer accounts, providing opportunities for account development, upselling and cross-selling, while also being responsible for driving new logo acquisition and Annual Recurring Revenue (ARR) growth. You will work closely with enterprise customers across a variety of sectors, identifying business challenges and demonstrating how the organisation's software solutions and consultancy services can help address them. Opportunities are generated through a combination of existing customer relationships, inbound enquiries, industry conferences and events, outbound marketing campaigns and targeted prospecting activities. The role requires a highly consultative approach, focusing on understanding customer objectives, developing business cases and building long-term trusted relationships. You will manage opportunities through the full sales life cycle, from initial engagement through to contract negotiation and close, while maintaining accurate forecasts and CRM records. During your first 6-12 months, your key focus will be building a strong pipeline of opportunities and successfully securing new logo business and ARR growth. Whilst the UK team has input into commercial direction, the broader product and strategic roadmap is driven by the organisation's European headquarters, requiring the successful candidate to balance local market requirements with wider business objectives. The position is predominantly focused on hands-on business development and account management activities, supported by an experienced UK team providing both sales and pre-sales support. Key Requirements: Proven experience selling enterprise software, IT solutions or consulting services. Demonstrable success in winning new business and generating recurring revenue. Experience developing and executing upsell and cross-sell strategies. Strong consultative sales approach, including experience applying Challenger Sales principles. Experience managing complex sales cycles involving multiple stakeholders. Strong relationship-building skills with the ability to influence senior decision-makers. Experience creating commercial proposals, business cases and customer presentations. Strong pipeline management, forecasting and CRM experience. Excellent communication, negotiation and presentation skills. Self-motivated and comfortable working in a home-based environment. Full UK driving licence and willingness to travel across the UK as required. Desirable Experience: Strategic account planning experience. Understanding of Project Portfolio Management (PPM) solutions or project management environments. Knowledge of Microsoft Project and Portfolio Management technologies. Understanding of market trends, competitive positioning and commercial strategy. Experience working within a consultancy, Microsoft Partner or enterprise software environment. What's on Offer: Opportunity to join a respected specialist organisation entering an exciting growth phase. A consultative sales environment focused on quality relationships rather than transactional selling. Support from an experienced UK-based sales, consulting and pre-sales team. Exposure to enterprise customers across defence, government, professional services and energy sectors. The chance to influence growth within a niche market-leading business with a strong reputation and loyal customer base. Flexible home-based working with occasional customer travel and the opportunity to visit the European headquarters 1-2 times per year. To apply for Business Development Lead permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Aug 17, 2026
Full time
Business Development Lead| Remote | Permanent | £65,000 - £80,000 + Commission + Benefits Salary: £65,000 - £80,000 + Commission + Benefits Benefits: Performance-based commission structure, 27 days annual leave plus bank holidays, annual salary reviews, employer pension contribution, flexible home-based working and additional company benefits. Location: UK (Home-based with UK-wide travel and occasional overseas travel to European HQ) The Client: Our client is a specialist software and consultancy business with an established reputation for delivering Project Portfolio Management (PPM) solutions and advisory services to enterprise organisations. For over 16 years, they have built a strong reputation within their niche, working with blue chip clients on complex and business-critical initiatives. With a solid base of long-term customers and an ambitious growth strategy, they are now expanding into new sectors and increasing the adoption of their software solutions alongside their consulting services. The organisation is particularly well-established within the defence sector and is increasingly growing its presence across local and regional government, professional services and energy markets. Their customers range from mid-sized organisations with 200 employees through to major enterprises with workforces exceeding 10,000 employees. Initial engagements are often with PMO and project leadership teams, helping build business cases for senior business stakeholders and Heads of Projects. The Candidate: We are seeking an experienced and commercially driven Business Development professional who thrives in a consultative, solution-led sales environment. You will have experience selling enterprise software, IT solutions, consulting services or a combination of all three, and will be comfortable engaging with stakeholders ranging from PMOs and technical specialists through to senior executives and decision-makers. The ideal candidate will possess a strong understanding of consultative selling techniques and be able to challenge customer thinking, uncover business problems and position solutions that deliver measurable value. You will be highly motivated by developing new business opportunities while also identifying strategic cross-sell and upsell opportunities within existing customer accounts. You will be equally comfortable building relationships, managing lengthy sales cycles, preparing commercial proposals and maintaining a healthy pipeline of opportunities. A background in project management software, enterprise software, Microsoft technologies, consultancy services or solution sales would be highly advantageous. The Job: This is a senior Business Development role combining new business acquisition with strategic account growth. The successful candidate will inherit a portfolio of existing customer accounts, providing opportunities for account development, upselling and cross-selling, while also being responsible for driving new logo acquisition and Annual Recurring Revenue (ARR) growth. You will work closely with enterprise customers across a variety of sectors, identifying business challenges and demonstrating how the organisation's software solutions and consultancy services can help address them. Opportunities are generated through a combination of existing customer relationships, inbound enquiries, industry conferences and events, outbound marketing campaigns and targeted prospecting activities. The role requires a highly consultative approach, focusing on understanding customer objectives, developing business cases and building long-term trusted relationships. You will manage opportunities through the full sales life cycle, from initial engagement through to contract negotiation and close, while maintaining accurate forecasts and CRM records. During your first 6-12 months, your key focus will be building a strong pipeline of opportunities and successfully securing new logo business and ARR growth. Whilst the UK team has input into commercial direction, the broader product and strategic roadmap is driven by the organisation's European headquarters, requiring the successful candidate to balance local market requirements with wider business objectives. The position is predominantly focused on hands-on business development and account management activities, supported by an experienced UK team providing both sales and pre-sales support. Key Requirements: Proven experience selling enterprise software, IT solutions or consulting services. Demonstrable success in winning new business and generating recurring revenue. Experience developing and executing upsell and cross-sell strategies. Strong consultative sales approach, including experience applying Challenger Sales principles. Experience managing complex sales cycles involving multiple stakeholders. Strong relationship-building skills with the ability to influence senior decision-makers. Experience creating commercial proposals, business cases and customer presentations. Strong pipeline management, forecasting and CRM experience. Excellent communication, negotiation and presentation skills. Self-motivated and comfortable working in a home-based environment. Full UK driving licence and willingness to travel across the UK as required. Desirable Experience: Strategic account planning experience. Understanding of Project Portfolio Management (PPM) solutions or project management environments. Knowledge of Microsoft Project and Portfolio Management technologies. Understanding of market trends, competitive positioning and commercial strategy. Experience working within a consultancy, Microsoft Partner or enterprise software environment. What's on Offer: Opportunity to join a respected specialist organisation entering an exciting growth phase. A consultative sales environment focused on quality relationships rather than transactional selling. Support from an experienced UK-based sales, consulting and pre-sales team. Exposure to enterprise customers across defence, government, professional services and energy sectors. The chance to influence growth within a niche market-leading business with a strong reputation and loyal customer base. Flexible home-based working with occasional customer travel and the opportunity to visit the European headquarters 1-2 times per year. To apply for Business Development Lead permanent job, please click the button below and submit your latest CV. Curo Services endeavours to respond to all applications, however this may not always be possible during periods of high volume. Thank you for your patience. Curo Services is a trading name of Curo Resourcing Ltd and acts as an Employment Business for contract and temporary recruitment as well as an Employment Agency in relation to permanent vacancies.
Sales Executive - Membership Advisor Location: Rothwell, Leeds Salary: 27,000- 30,000 per annum Contract: 6-month temporary contract Hours: Monday to Friday, 9:00am-5:00pm Working: Hybrid We are currently recruiting for a Sales Executive / Membership Advisor to join a busy team based in Rothwell, Leeds , on a 6-month temporary contract. This is a great opportunity for someone with previous telesales and CRM experience who enjoys speaking to customers and working towards sales targets. Key Responsibilities Conduct inbound and outbound telesales to increase membership Follow up sales enquiries and convert initial interest into full membership Provide a positive sales experience to potential members Maintain a strong knowledge of products and services available to members Use and maintain the CRM system , ensuring all sales activity and customer information is accurately recorded Achieve individual sales targets Keep up to date with competitor activity Complete sales administration and reporting Handle customer information in line with GDPR and data protection requirements About You Previous telesales/sales experience is essential Strong CRM experience is essential Confident making and receiving telephone calls Comfortable working towards individual sales targets Excellent communication and customer service skills Highly organised with strong attention to detail Confident using computer systems Motivated and target-driven What's on Offer 27,000- 30,000 per annum 6-month temporary contract Monday to Friday, 9am-5pm Hybrid working Rothwell, Leeds Great opportunity to join an established organisation If you have telesales experience, strong CRM skills and enjoy working towards targets, we'd love to hear from you! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 16, 2026
Contractor
Sales Executive - Membership Advisor Location: Rothwell, Leeds Salary: 27,000- 30,000 per annum Contract: 6-month temporary contract Hours: Monday to Friday, 9:00am-5:00pm Working: Hybrid We are currently recruiting for a Sales Executive / Membership Advisor to join a busy team based in Rothwell, Leeds , on a 6-month temporary contract. This is a great opportunity for someone with previous telesales and CRM experience who enjoys speaking to customers and working towards sales targets. Key Responsibilities Conduct inbound and outbound telesales to increase membership Follow up sales enquiries and convert initial interest into full membership Provide a positive sales experience to potential members Maintain a strong knowledge of products and services available to members Use and maintain the CRM system , ensuring all sales activity and customer information is accurately recorded Achieve individual sales targets Keep up to date with competitor activity Complete sales administration and reporting Handle customer information in line with GDPR and data protection requirements About You Previous telesales/sales experience is essential Strong CRM experience is essential Confident making and receiving telephone calls Comfortable working towards individual sales targets Excellent communication and customer service skills Highly organised with strong attention to detail Confident using computer systems Motivated and target-driven What's on Offer 27,000- 30,000 per annum 6-month temporary contract Monday to Friday, 9am-5pm Hybrid working Rothwell, Leeds Great opportunity to join an established organisation If you have telesales experience, strong CRM skills and enjoy working towards targets, we'd love to hear from you! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Customer Service Advisors 15.06 per hour Temporary to permanent after 3-4 months Central Bristol office with hybrid working available after 3 months Full Time - Monday - Friday between 08:30am-6:00pm Are you passionate about delivering exceptional customer service and making a real difference in your community? Tate is proud to be partnering with a respected local authority in Bristol to recruit Customer Service Advisors for an exciting opportunity starting on Monday 24th August. What you'll be doing: As the first point of contact for customers, you'll play a key role in delivering a professional, empathetic, and solution-focused experience over the phone. Your responsibilities will include: Handling inbound and outbound calls with clarity and care Resolving complex complaints with empathy and professionalism Collaborating with internal teams to find the best outcomes for customers Maintaining accurate customer records and audit trails Providing administrative support to ensure smooth service delivery Why apply? You'll join a friendly, supportive team with excellent training and clear pathways for career progression. If you thrive in a fast-paced, customer-focused environment, this is your chance to grow and make an impact. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Aug 15, 2026
Seasonal
Customer Service Advisors 15.06 per hour Temporary to permanent after 3-4 months Central Bristol office with hybrid working available after 3 months Full Time - Monday - Friday between 08:30am-6:00pm Are you passionate about delivering exceptional customer service and making a real difference in your community? Tate is proud to be partnering with a respected local authority in Bristol to recruit Customer Service Advisors for an exciting opportunity starting on Monday 24th August. What you'll be doing: As the first point of contact for customers, you'll play a key role in delivering a professional, empathetic, and solution-focused experience over the phone. Your responsibilities will include: Handling inbound and outbound calls with clarity and care Resolving complex complaints with empathy and professionalism Collaborating with internal teams to find the best outcomes for customers Maintaining accurate customer records and audit trails Providing administrative support to ensure smooth service delivery Why apply? You'll join a friendly, supportive team with excellent training and clear pathways for career progression. If you thrive in a fast-paced, customer-focused environment, this is your chance to grow and make an impact. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Our client is looking for a friendly and professional Customer Support Advisor to join their growing team. This is an excellent opportunity for someone with experience in a customer contact or telephone-based customer service environment who enjoys helping people, solving problems and delivering an exceptional customer experience. Full training will be provided, so previous industry experience is not essential. The Role You'll be the first point of contact for customers, providing advice and support over the telephone, understanding individual needs and helping to identify the most appropriate solutions. Alongside delivering outstanding customer service, you'll maintain accurate records, complete administrative tasks and work towards agreed performance targets. Key Responsibilities Handle inbound and outbound customer calls. Provide professional, tailored advice and support. Build rapport and deliver an excellent customer experience. Accurately update customer records and internal systems. Complete follow-up calls and associated administration. Work towards individual and team KPIs. Ensure compliance with company procedures and data protection requirements. Escalate complex enquiries where appropriate. Work collaboratively with colleagues to achieve team objectives. Contribute to continuous improvement by identifying ways to enhance the customer journey. About You At least two years' experience in a customer contact or telephone-based customer service role. Excellent communication and listening skills. A professional, empathetic and positive approach. Strong organisational skills with excellent attention to detail. Confident using Microsoft Office and CRM or database systems. Able to prioritise workload and manage competing deadlines. Comfortable working towards performance targets. A proactive team player with a genuine passion for helping customers. What's on Offer Full training and ongoing development. Competitive salary and benefits package. Pension scheme. Generous annual leave. Career progression opportunities. Supportive and friendly working environment. A rewarding role where you can make a real difference to customers every day. Temporary contract expected to last for approximately 8 weeks, there is a potential for this to become longer term If you have a passion for delivering outstanding customer service and are looking for your next career opportunity, we'd love to hear from you.
Aug 15, 2026
Seasonal
Our client is looking for a friendly and professional Customer Support Advisor to join their growing team. This is an excellent opportunity for someone with experience in a customer contact or telephone-based customer service environment who enjoys helping people, solving problems and delivering an exceptional customer experience. Full training will be provided, so previous industry experience is not essential. The Role You'll be the first point of contact for customers, providing advice and support over the telephone, understanding individual needs and helping to identify the most appropriate solutions. Alongside delivering outstanding customer service, you'll maintain accurate records, complete administrative tasks and work towards agreed performance targets. Key Responsibilities Handle inbound and outbound customer calls. Provide professional, tailored advice and support. Build rapport and deliver an excellent customer experience. Accurately update customer records and internal systems. Complete follow-up calls and associated administration. Work towards individual and team KPIs. Ensure compliance with company procedures and data protection requirements. Escalate complex enquiries where appropriate. Work collaboratively with colleagues to achieve team objectives. Contribute to continuous improvement by identifying ways to enhance the customer journey. About You At least two years' experience in a customer contact or telephone-based customer service role. Excellent communication and listening skills. A professional, empathetic and positive approach. Strong organisational skills with excellent attention to detail. Confident using Microsoft Office and CRM or database systems. Able to prioritise workload and manage competing deadlines. Comfortable working towards performance targets. A proactive team player with a genuine passion for helping customers. What's on Offer Full training and ongoing development. Competitive salary and benefits package. Pension scheme. Generous annual leave. Career progression opportunities. Supportive and friendly working environment. A rewarding role where you can make a real difference to customers every day. Temporary contract expected to last for approximately 8 weeks, there is a potential for this to become longer term If you have a passion for delivering outstanding customer service and are looking for your next career opportunity, we'd love to hear from you.
Smart10 Ltd, Trading as SMT Recruitment
Hutton, Essex
Dutch Speaking Parts Sales Advisor Location : Brentwood, Essex Salary : £28,500 £35,800 per annum Hours : Monday Friday, 8:00am 5:30pm Job Type : Full-time, Permanent About the Role SMT Recruitment are currently recruiting for a Dutch-Speaking Parts Sales Advisor to join a successful and growing business based in Brentwood, Essex. The company specialises in selling car parts to customers across a range of markets. This is an excellent opportunity for an experienced sales professional, particularly someone with a background in the automotive or motor industry, who is looking to develop their career within a busy, customer-focused environment. Key Responsibilities Build and maintain strong relationships with new and existing customers. Handle customer enquiries by phone, email and face-to-face. Make outbound calls and generate new business through proactive sales activity. Process orders, reservations, estimates, invoices and payments. Provide excellent after-sales support and resolve customer queries. Assist with stock and parts availability checks. Liaise with internal teams and customers to ensure a smooth service. Identify opportunities to increase sales and promote relevant products. Maintain accurate customer and sales records. Work collaboratively with colleagues to achieve sales and commercial targets. About You We are looking for someone who is fluent in Dutch, with a strong sales and customer service focus. You will ideally have: Previous experience within the motor/automotive industry and sales, OR strong previous sales experience with a genuine interest in developing within the automotive sector. Confident telephone and communication skills. Experience making outbound sales calls and building customer relationships. A professional, friendly and proactive approach. Strong organisational skills and attention to detail. A commercially minded and entrepreneurial attitude. The ability to work effectively as part of a team. A full, valid UK driving licence. Willingness to attend occasional events or business trips when required. What s on Offer? £28,571.40 £35,802 salary, depending on experience. Monday to Friday, 8:00am 5:30pm. Permanent position. On-site parking. Company pension. Employee discount. Company events. Additional leave. Profit-sharing opportunities. Supportive and fast-paced working environment. Excellent opportunity to develop your sales career. If you are a Dutch-speaking sales professional looking for your next opportunity, we would love to hear from you. Thank you for your interest in this vacancy, advertised by SMT Recruitment (Smart10 Ltd), acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within three working days if you are shortlisted. SMT Recruitment is a multi-award-winning specialist recruitment consultancy providing temporary, contract, and permanent recruitment solutions across selected business sectors. To stay up to date with our latest opportunities, please visit our website, like us on Facebook, and follow us on Instagram or LinkedIn. Please refer to SMT s Privacy Policy for details on how we manage your data.
Aug 15, 2026
Full time
Dutch Speaking Parts Sales Advisor Location : Brentwood, Essex Salary : £28,500 £35,800 per annum Hours : Monday Friday, 8:00am 5:30pm Job Type : Full-time, Permanent About the Role SMT Recruitment are currently recruiting for a Dutch-Speaking Parts Sales Advisor to join a successful and growing business based in Brentwood, Essex. The company specialises in selling car parts to customers across a range of markets. This is an excellent opportunity for an experienced sales professional, particularly someone with a background in the automotive or motor industry, who is looking to develop their career within a busy, customer-focused environment. Key Responsibilities Build and maintain strong relationships with new and existing customers. Handle customer enquiries by phone, email and face-to-face. Make outbound calls and generate new business through proactive sales activity. Process orders, reservations, estimates, invoices and payments. Provide excellent after-sales support and resolve customer queries. Assist with stock and parts availability checks. Liaise with internal teams and customers to ensure a smooth service. Identify opportunities to increase sales and promote relevant products. Maintain accurate customer and sales records. Work collaboratively with colleagues to achieve sales and commercial targets. About You We are looking for someone who is fluent in Dutch, with a strong sales and customer service focus. You will ideally have: Previous experience within the motor/automotive industry and sales, OR strong previous sales experience with a genuine interest in developing within the automotive sector. Confident telephone and communication skills. Experience making outbound sales calls and building customer relationships. A professional, friendly and proactive approach. Strong organisational skills and attention to detail. A commercially minded and entrepreneurial attitude. The ability to work effectively as part of a team. A full, valid UK driving licence. Willingness to attend occasional events or business trips when required. What s on Offer? £28,571.40 £35,802 salary, depending on experience. Monday to Friday, 8:00am 5:30pm. Permanent position. On-site parking. Company pension. Employee discount. Company events. Additional leave. Profit-sharing opportunities. Supportive and fast-paced working environment. Excellent opportunity to develop your sales career. If you are a Dutch-speaking sales professional looking for your next opportunity, we would love to hear from you. Thank you for your interest in this vacancy, advertised by SMT Recruitment (Smart10 Ltd), acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within three working days if you are shortlisted. SMT Recruitment is a multi-award-winning specialist recruitment consultancy providing temporary, contract, and permanent recruitment solutions across selected business sectors. To stay up to date with our latest opportunities, please visit our website, like us on Facebook, and follow us on Instagram or LinkedIn. Please refer to SMT s Privacy Policy for details on how we manage your data.
Customer Service Advisor - Immediate Start On-going temporary role Full Time 12.90 per hour We're hiring for a Customer Service Advisor, a chance to join a growing, people-focused organisation. This is a fantastic opportunity to gain valuable experience, receive full training, and build a long-term career within a dynamic and customer-centric team. What You'll Be Doing: Supporting customers with queries and account services Handling inbound and outbound calls, emails, and online chats Providing accurate information and solutions to customers Working collaboratively within a supportive, high-performing team What We're Looking For: Strong communication and customer service skills A proactive and professional attitude Excellent attention to detail and problem-solving ability Previous customer service experience is a plus Apply now for immediate consideration! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Aug 15, 2026
Seasonal
Customer Service Advisor - Immediate Start On-going temporary role Full Time 12.90 per hour We're hiring for a Customer Service Advisor, a chance to join a growing, people-focused organisation. This is a fantastic opportunity to gain valuable experience, receive full training, and build a long-term career within a dynamic and customer-centric team. What You'll Be Doing: Supporting customers with queries and account services Handling inbound and outbound calls, emails, and online chats Providing accurate information and solutions to customers Working collaboratively within a supportive, high-performing team What We're Looking For: Strong communication and customer service skills A proactive and professional attitude Excellent attention to detail and problem-solving ability Previous customer service experience is a plus Apply now for immediate consideration! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Customer Sales & Support Advisor - Summer Temporary Role Central London (Hybrid - 2 Days in Office, Finsbury Circus) 14.00 per hour + Holiday Pay Start Date ASAP - Mid/Late September Monday-Sunday, 9am-5.30 pm This role will involve weekend work on a rota. Days off in Lieu will be provided. Are you a student, customer and sales driven individual or recent graduate looking to gain valuable office experience this summer? Do you thrive in a fast-paced, customer-focused environment? We're working with a leading company in the property sector who are seeking enthusiastic individuals to join their vibrant team as Customer Sales & Support Advisors. The Role Following in-office training at their Central London office, you'll work mostly from home with two days per week in the office. All equipment will be provided. You'll be: Handling inbound and outbound customer queries via phone, email, and live chat Responding to booking enquiries and resolving issues efficiently Providing professional, friendly support to clients Drafting/reviewing simple agreements and processing customer applications Updating internal systems accurately and maintaining organised records What We're Looking For Confident communication skills, both verbal and written A friendly, professional telephone manner Ability to multi-task and stay organised in a busy environment Competency with Microsoft Office and online platforms Previous customer service experience is a plus, but not essential A proactive and motivated attitude Why Apply? This is a fantastic opportunity to gain real-world experience, enhance your CV, and work with a dynamic, supportive team. Perfect for students or graduates looking to gain insight into the property sector or customer service roles. Interviews are taking place immediately - don't miss out! Apply now to be considered. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Aug 15, 2026
Seasonal
Customer Sales & Support Advisor - Summer Temporary Role Central London (Hybrid - 2 Days in Office, Finsbury Circus) 14.00 per hour + Holiday Pay Start Date ASAP - Mid/Late September Monday-Sunday, 9am-5.30 pm This role will involve weekend work on a rota. Days off in Lieu will be provided. Are you a student, customer and sales driven individual or recent graduate looking to gain valuable office experience this summer? Do you thrive in a fast-paced, customer-focused environment? We're working with a leading company in the property sector who are seeking enthusiastic individuals to join their vibrant team as Customer Sales & Support Advisors. The Role Following in-office training at their Central London office, you'll work mostly from home with two days per week in the office. All equipment will be provided. You'll be: Handling inbound and outbound customer queries via phone, email, and live chat Responding to booking enquiries and resolving issues efficiently Providing professional, friendly support to clients Drafting/reviewing simple agreements and processing customer applications Updating internal systems accurately and maintaining organised records What We're Looking For Confident communication skills, both verbal and written A friendly, professional telephone manner Ability to multi-task and stay organised in a busy environment Competency with Microsoft Office and online platforms Previous customer service experience is a plus, but not essential A proactive and motivated attitude Why Apply? This is a fantastic opportunity to gain real-world experience, enhance your CV, and work with a dynamic, supportive team. Perfect for students or graduates looking to gain insight into the property sector or customer service roles. Interviews are taking place immediately - don't miss out! Apply now to be considered. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Customer Service Administrator Location: Crawley Hours: Monday to Friday 9am - 5pm Salary: 12.83 per hour Duration: Temp to Perm About the Role We're looking for a proactive and friendly Customer Service Advisor to join our team. This role is focused on contacting customers and third parties by phone, gathering information, updating records, and providing excellent service throughout the customer journey. What you'll be doing Speak to customers and third parties via phone, email, text, and other communication channels. Make outbound calls to gather information and progress customer enquiries. Accurately update and maintain customer records on internal databases and systems. Join daily team catch-ups, share updates, and contribute to a positive team environment. Handle a variety of customer questions and support colleagues across different areas when required. Follow up on outstanding information and ensure customer records remain up to date. Take ownership of customer enquiries and provide timely updates and resolutions. Help identify opportunities to improve processes and enhance the customer experience. Develop your knowledge and skills through ongoing training and coaching. What We're Looking For You will be someone who: Enjoys speaking with people and building positive relationships. Is highly organised and accurate in their work. Can work independently as well as part of a team. Remains calm and professional when handling sensitive information. Takes pride in delivering excellent customer service. Next steps: Apply today, the client is looking for someone to start immediately! Please apply today with your up to date CV If you experience any issues applying, please send your CV along with the name of the role you are applying for to (url removed) Working as a temp is an ideal way of exploring different job roles and industries. It's also gives you control of your own work/life balance. Here are just some of the benefits you can expect when you become part of the Office Angels team: Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after Eye care vouchers and money towards glasses should you require them for VDU purposes We can search for permanent work whilst you're in assignments and offer expert interview support and advice Weekly pay Pension scheme option (with employer contributions) 28 days paid annual leave (Based on a weekly accrual) Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - (url removed). Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 14, 2026
Contractor
Customer Service Administrator Location: Crawley Hours: Monday to Friday 9am - 5pm Salary: 12.83 per hour Duration: Temp to Perm About the Role We're looking for a proactive and friendly Customer Service Advisor to join our team. This role is focused on contacting customers and third parties by phone, gathering information, updating records, and providing excellent service throughout the customer journey. What you'll be doing Speak to customers and third parties via phone, email, text, and other communication channels. Make outbound calls to gather information and progress customer enquiries. Accurately update and maintain customer records on internal databases and systems. Join daily team catch-ups, share updates, and contribute to a positive team environment. Handle a variety of customer questions and support colleagues across different areas when required. Follow up on outstanding information and ensure customer records remain up to date. Take ownership of customer enquiries and provide timely updates and resolutions. Help identify opportunities to improve processes and enhance the customer experience. Develop your knowledge and skills through ongoing training and coaching. What We're Looking For You will be someone who: Enjoys speaking with people and building positive relationships. Is highly organised and accurate in their work. Can work independently as well as part of a team. Remains calm and professional when handling sensitive information. Takes pride in delivering excellent customer service. Next steps: Apply today, the client is looking for someone to start immediately! Please apply today with your up to date CV If you experience any issues applying, please send your CV along with the name of the role you are applying for to (url removed) Working as a temp is an ideal way of exploring different job roles and industries. It's also gives you control of your own work/life balance. Here are just some of the benefits you can expect when you become part of the Office Angels team: Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after Eye care vouchers and money towards glasses should you require them for VDU purposes We can search for permanent work whilst you're in assignments and offer expert interview support and advice Weekly pay Pension scheme option (with employer contributions) 28 days paid annual leave (Based on a weekly accrual) Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - (url removed). Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Smart10 Ltd, Trading as SMT Recruitment
Hutton, Essex
German Speaking Parts Sales Advisor Location : Brentwood, Essex Salary : £28,500 £35,800 per annum Hours : Monday Friday, 8:00am 5:30pm Job Type : Full-time, Permanent About the Role SMT Recruitment are currently recruiting for a German-Speaking Parts Sales Advisor to join a successful and growing business based in Brentwood, Essex. The company specialises in selling car parts to customers across a range of markets. This is an excellent opportunity for an experienced sales professional, particularly someone with a background in the automotive or motor industry, who is looking to develop their career within a busy, customer-focused environment. Key Responsibilities Build and maintain strong relationships with new and existing customers. Handle customer enquiries by phone, email and face-to-face. Make outbound calls and generate new business through proactive sales activity. Process orders, reservations, estimates, invoices and payments. Provide excellent after-sales support and resolve customer queries. Assist with stock and parts availability checks. Liaise with internal teams and customers to ensure a smooth service. Identify opportunities to increase sales and promote relevant products. Maintain accurate customer and sales records. Work collaboratively with colleagues to achieve sales and commercial targets. About You We are looking for someone who is fluent in German, with a strong sales and customer service focus. You will ideally have: Previous experience within the motor/automotive industry and sales, OR strong previous sales experience with a genuine interest in developing within the automotive sector. Confident telephone and communication skills. Experience making outbound sales calls and building customer relationships. A professional, friendly and proactive approach. Strong organisational skills and attention to detail. A commercially minded and entrepreneurial attitude. The ability to work effectively as part of a team. A full, valid UK driving licence. Willingness to attend occasional events or business trips when required. What s on Offer? £28,571.40 £35,802 salary, depending on experience. Monday to Friday, 8:00am 5:30pm. Permanent position. On-site parking. Company pension. Employee discount. Company events. Additional leave. Profit-sharing opportunities. Supportive and fast-paced working environment. Excellent opportunity to develop your sales career. If you are a German-speaking sales professional looking for your next opportunity, we would love to hear from you. Thank you for your interest in this vacancy, advertised by SMT Recruitment (Smart10 Ltd), acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within three working days if you are shortlisted. SMT Recruitment is a multi-award-winning specialist recruitment consultancy providing temporary, contract, and permanent recruitment solutions across selected business sectors. To stay up to date with our latest opportunities, please visit our website, like us on Facebook, and follow us on Instagram or LinkedIn. Please refer to SMT s Privacy Policy for details on how we manage your data.
Aug 14, 2026
Full time
German Speaking Parts Sales Advisor Location : Brentwood, Essex Salary : £28,500 £35,800 per annum Hours : Monday Friday, 8:00am 5:30pm Job Type : Full-time, Permanent About the Role SMT Recruitment are currently recruiting for a German-Speaking Parts Sales Advisor to join a successful and growing business based in Brentwood, Essex. The company specialises in selling car parts to customers across a range of markets. This is an excellent opportunity for an experienced sales professional, particularly someone with a background in the automotive or motor industry, who is looking to develop their career within a busy, customer-focused environment. Key Responsibilities Build and maintain strong relationships with new and existing customers. Handle customer enquiries by phone, email and face-to-face. Make outbound calls and generate new business through proactive sales activity. Process orders, reservations, estimates, invoices and payments. Provide excellent after-sales support and resolve customer queries. Assist with stock and parts availability checks. Liaise with internal teams and customers to ensure a smooth service. Identify opportunities to increase sales and promote relevant products. Maintain accurate customer and sales records. Work collaboratively with colleagues to achieve sales and commercial targets. About You We are looking for someone who is fluent in German, with a strong sales and customer service focus. You will ideally have: Previous experience within the motor/automotive industry and sales, OR strong previous sales experience with a genuine interest in developing within the automotive sector. Confident telephone and communication skills. Experience making outbound sales calls and building customer relationships. A professional, friendly and proactive approach. Strong organisational skills and attention to detail. A commercially minded and entrepreneurial attitude. The ability to work effectively as part of a team. A full, valid UK driving licence. Willingness to attend occasional events or business trips when required. What s on Offer? £28,571.40 £35,802 salary, depending on experience. Monday to Friday, 8:00am 5:30pm. Permanent position. On-site parking. Company pension. Employee discount. Company events. Additional leave. Profit-sharing opportunities. Supportive and fast-paced working environment. Excellent opportunity to develop your sales career. If you are a German-speaking sales professional looking for your next opportunity, we would love to hear from you. Thank you for your interest in this vacancy, advertised by SMT Recruitment (Smart10 Ltd), acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within three working days if you are shortlisted. SMT Recruitment is a multi-award-winning specialist recruitment consultancy providing temporary, contract, and permanent recruitment solutions across selected business sectors. To stay up to date with our latest opportunities, please visit our website, like us on Facebook, and follow us on Instagram or LinkedIn. Please refer to SMT s Privacy Policy for details on how we manage your data.
Customer Service Advisors - Financial Services multiple roles available Based at South Gyle Fully office-based roles with free parking Full-Time roles Monday to Friday 9:00am to 5:00pm Long-Term temporary contracts minimum 9 months with strong potential to be extended & may become permanent Pay rate of 13.50 per hour + holiday pay Search Consultancy are currently working with one of our major Financial Services clients based at South Gyle to recruit a number of Customer Service Advisors to work in their Front Office contact centre. PLEASE NOTE - as these roles will be working within Financial Services candidates MUST be able to pass both a criminal record check (Disclosure Scotland) and a Credit Check. The successful candidates will be responsible for the following: Acting as the first point of contact for both advisors & customers via both telephone calls and digital channels Supporting with outbound customer contact where it's required Delivering the best possible customer service at all times Supporting customers with using digital options where required & explaining self-service options Identifying opportunities for process improvements in the team Logging of information accurately on internal systems In order to be considered for these roles your skills and experience should include: Previous experience working in a professional contact centre envirnonment - preferably within Financial Services Any candidates with the above experience including working with or exposure to ISA's, SIPP's & bonds would be advantageous, however this is not essential Excellent communication skills, both written and verbal Excellent organisational skills & attention to detail, with the ability to manage a busy workload effectively Experience of working to targets, deadlines or SLA's Solid IT skills, including the use of Word & Excel If this is the role for you, apply now! Please note that only applicants who have the required skills and experience detailed above will be considered for this role. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Aug 14, 2026
Contractor
Customer Service Advisors - Financial Services multiple roles available Based at South Gyle Fully office-based roles with free parking Full-Time roles Monday to Friday 9:00am to 5:00pm Long-Term temporary contracts minimum 9 months with strong potential to be extended & may become permanent Pay rate of 13.50 per hour + holiday pay Search Consultancy are currently working with one of our major Financial Services clients based at South Gyle to recruit a number of Customer Service Advisors to work in their Front Office contact centre. PLEASE NOTE - as these roles will be working within Financial Services candidates MUST be able to pass both a criminal record check (Disclosure Scotland) and a Credit Check. The successful candidates will be responsible for the following: Acting as the first point of contact for both advisors & customers via both telephone calls and digital channels Supporting with outbound customer contact where it's required Delivering the best possible customer service at all times Supporting customers with using digital options where required & explaining self-service options Identifying opportunities for process improvements in the team Logging of information accurately on internal systems In order to be considered for these roles your skills and experience should include: Previous experience working in a professional contact centre envirnonment - preferably within Financial Services Any candidates with the above experience including working with or exposure to ISA's, SIPP's & bonds would be advantageous, however this is not essential Excellent communication skills, both written and verbal Excellent organisational skills & attention to detail, with the ability to manage a busy workload effectively Experience of working to targets, deadlines or SLA's Solid IT skills, including the use of Word & Excel If this is the role for you, apply now! Please note that only applicants who have the required skills and experience detailed above will be considered for this role. Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age
Customer Service Advisor Temporary to Permanent Location: Wrangaton, TQ10 gap personnel are recruiting for enthusiastic and customer-focused Customer Service Advisors to join a growing Contact Centre team. If you enjoy helping people, solving problems, and delivering excellent customer service, this could be the perfect opportunity for you. The Role As a Customer Service Advisor, you'll play a key role in supporting the smooth running of a busy contact centre. You'll communicate with customers by telephone and email, assisting with enquiries, processing orders, resolving issues, and delivering an exceptional customer experience. As the business continues to grow, you'll have the opportunity to develop your skills while supporting a diverse customer base. Important Information Successful applicants must be available to attend mandatory training from 10th to 12th August . Please ensure you are available on these dates before applying. Key Responsibilities Handle inbound customer enquiries via telephone and email. Make outbound calls to both businesses and consumers. Process customer orders accurately and efficiently. Provide information on products, services, and specifications. Explain customer processes, including returns and order queries. Escalate complex enquiries to senior team members where appropriate. Update and maintain customer records and databases accurately. Complete a variety of administrative tasks to support the team. Manage customer accounts, from quotations through to payment chasing. Deliver an exceptional customer experience with every interaction. What We're Looking For Excellent verbal and written communication skills. A calm and professional approach under pressure. A genuine passion for delivering outstanding customer service. Good IT skills, including Microsoft Office. Strong organisational skills with the ability to prioritise workload. Excellent attention to detail. A positive attitude and willingness to learn. Shift Pattern & Pay Shifts between 8:00am and 6:00pm , working 5 days out of 7 . £12.87 per hour Apply Today If you're looking to join a supportive team where you can develop your customer service career, we'd love to hear from you. Apply today with your up-to-date CV. gap personnel is acting as an employment business in relation to this vacancy.
Aug 13, 2026
Full time
Customer Service Advisor Temporary to Permanent Location: Wrangaton, TQ10 gap personnel are recruiting for enthusiastic and customer-focused Customer Service Advisors to join a growing Contact Centre team. If you enjoy helping people, solving problems, and delivering excellent customer service, this could be the perfect opportunity for you. The Role As a Customer Service Advisor, you'll play a key role in supporting the smooth running of a busy contact centre. You'll communicate with customers by telephone and email, assisting with enquiries, processing orders, resolving issues, and delivering an exceptional customer experience. As the business continues to grow, you'll have the opportunity to develop your skills while supporting a diverse customer base. Important Information Successful applicants must be available to attend mandatory training from 10th to 12th August . Please ensure you are available on these dates before applying. Key Responsibilities Handle inbound customer enquiries via telephone and email. Make outbound calls to both businesses and consumers. Process customer orders accurately and efficiently. Provide information on products, services, and specifications. Explain customer processes, including returns and order queries. Escalate complex enquiries to senior team members where appropriate. Update and maintain customer records and databases accurately. Complete a variety of administrative tasks to support the team. Manage customer accounts, from quotations through to payment chasing. Deliver an exceptional customer experience with every interaction. What We're Looking For Excellent verbal and written communication skills. A calm and professional approach under pressure. A genuine passion for delivering outstanding customer service. Good IT skills, including Microsoft Office. Strong organisational skills with the ability to prioritise workload. Excellent attention to detail. A positive attitude and willingness to learn. Shift Pattern & Pay Shifts between 8:00am and 6:00pm , working 5 days out of 7 . £12.87 per hour Apply Today If you're looking to join a supportive team where you can develop your customer service career, we'd love to hear from you. Apply today with your up-to-date CV. gap personnel is acting as an employment business in relation to this vacancy.
Part Time Telesales Advisor - Temporary 15.13 - 16.25 per hour Southam (Rural location you must drive to get to this site) Tuesday - Thursday 09:00 - 14:00 IMMEDIATE STARTING Are you looking for nice part time hours? Want an interesting position where you can really get stuck in? Then this is the role for you! We are currently recruiting for a Part Time Telesales Advisor to join a company who needs Telesales Advisors to help over the next couple of months. This organisation sells unique products into a niche industry. This role is immediate starting so we cannot accept someone with a notice period. So what would you be doing? - Sourcing new business using social media & AI. - Making outbound calls to prospective customers & qualifying sales leads - Generating high-quality leads & booking appointments - Recording information and activity on the CRM system But what experience do you need? - Prior Customer Service or Sales experience. - Not to be afraid of making cold outbound calls. - IT literate and technically savvy. - You must be IMMEDIATELY AVAILABLE. - Due to the location you must drive. If this sounds like the role for you then APPLY NOW! Alternatively call Recruitment for more information.
Aug 13, 2026
Full time
Part Time Telesales Advisor - Temporary 15.13 - 16.25 per hour Southam (Rural location you must drive to get to this site) Tuesday - Thursday 09:00 - 14:00 IMMEDIATE STARTING Are you looking for nice part time hours? Want an interesting position where you can really get stuck in? Then this is the role for you! We are currently recruiting for a Part Time Telesales Advisor to join a company who needs Telesales Advisors to help over the next couple of months. This organisation sells unique products into a niche industry. This role is immediate starting so we cannot accept someone with a notice period. So what would you be doing? - Sourcing new business using social media & AI. - Making outbound calls to prospective customers & qualifying sales leads - Generating high-quality leads & booking appointments - Recording information and activity on the CRM system But what experience do you need? - Prior Customer Service or Sales experience. - Not to be afraid of making cold outbound calls. - IT literate and technically savvy. - You must be IMMEDIATELY AVAILABLE. - Due to the location you must drive. If this sounds like the role for you then APPLY NOW! Alternatively call Recruitment for more information.
Customer Service Advisor Warndon - Worcester £13.46 per hour Temporary Ongoing Contract Working hours 40 hours per week 1-hour unpaid lunch Working 5 days out of 7 Shift rota within: Monday Friday: 7:00am 6:00pm Saturday: 8:00am 5:00pm Sunday: 9:00am 12:00pm Rota pattern: 5-week rotation Includes 2 Saturdays and 1 Sunday per cycle (not on the same weekend) The Company Our client is a leading manufacturing organisation, with the customer service team acting as a key link between the business and its customers. This is a long-term temporary opportunity, with the potential to secure a permanent position for the right candidate. The Role You will be part of a busy customer service team, delivering a high level of support to customers. Customer Service Key Responsibilities Handle inbound and outbound customer enquiries Provide clear and accurate information on products and services Resolve customer queries and complaints in a professional manner Log customer interactions accurately on the system (CRM) Identify customer needs and offer suitable solutions Carry out basic troubleshooting where required Work closely with other teams to resolve issues Ensure all processes are followed, including data protection and compliance Customer service The Candidate Good communication skills (both written and verbal) Confident using IT systems, including Microsoft Office Strong attention to detail and accuracy Able to stay calm and professional under pressure Good problem-solving skills Positive and customer-focused attitude Previous experience in customer service, retail, or similar Experience using CRM systems or SAP GCSE Maths & English (Grade C/4 or above) Winsearch acts as an employment agency for permanent staff. We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services. View our latest jobs today on our website (url removed) and follow us on LinkedIn. Consultant Aleksandra Follert IndWin Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)> Many Thanks
Aug 13, 2026
Seasonal
Customer Service Advisor Warndon - Worcester £13.46 per hour Temporary Ongoing Contract Working hours 40 hours per week 1-hour unpaid lunch Working 5 days out of 7 Shift rota within: Monday Friday: 7:00am 6:00pm Saturday: 8:00am 5:00pm Sunday: 9:00am 12:00pm Rota pattern: 5-week rotation Includes 2 Saturdays and 1 Sunday per cycle (not on the same weekend) The Company Our client is a leading manufacturing organisation, with the customer service team acting as a key link between the business and its customers. This is a long-term temporary opportunity, with the potential to secure a permanent position for the right candidate. The Role You will be part of a busy customer service team, delivering a high level of support to customers. Customer Service Key Responsibilities Handle inbound and outbound customer enquiries Provide clear and accurate information on products and services Resolve customer queries and complaints in a professional manner Log customer interactions accurately on the system (CRM) Identify customer needs and offer suitable solutions Carry out basic troubleshooting where required Work closely with other teams to resolve issues Ensure all processes are followed, including data protection and compliance Customer service The Candidate Good communication skills (both written and verbal) Confident using IT systems, including Microsoft Office Strong attention to detail and accuracy Able to stay calm and professional under pressure Good problem-solving skills Positive and customer-focused attitude Previous experience in customer service, retail, or similar Experience using CRM systems or SAP GCSE Maths & English (Grade C/4 or above) Winsearch acts as an employment agency for permanent staff. We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services. View our latest jobs today on our website (url removed) and follow us on LinkedIn. Consultant Aleksandra Follert IndWin Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see (url removed)> Many Thanks
Customer and Sales Support Advisor Slough £31,500 + yearly bonus and monthly commission Monday to Friday 9am - 5pm (please note on Monday you will be required to work one late shift a week 11.30am - 7.30pm.) One Sunday a month you will be required to work from home 8.30am - 3.30pm and then you get Friday off. This is a real gem of a role working with a leading business based in Slough who provide a 5-star product within a prestigious and luxury market. Our client is looking for an experienced customer service advisor/sales support with cross-selling and up-selling experience to join their team, you will need to have previous experience in delivering excellent service, demonstrating the ability to work in a fast-paced environment, working closely with clients and customers. Please note that the majority of this role is taking inbound calls from businesses and existing customers who are placing orders and processing and upselling products where appropriate. There will be some outbound calls required when company promotions are launched. Duties: Answering high volume inbound calls Account management duties, occasional local client visits accompanying the Manager Producing sales analysis reports Making outbound calls to existing customers Making outbound calls to lapsed accounts Making focused outbound calls to move promotional stock Processing orders Dealing with customer queries Upselling promotional and new products General admin duties Requirements: Previous customer service/upselling/cross-selling experience A highly motivated individual Excellent communication skills On top of base salary is a monthly bonus based on promotional products sold, plus there is a yearly bonus, based on company sales and KPIs. Our client is always on the lookout for bright and ambitious people who strive for continual improvement and a 5-star customer service. If you enjoy working within customer service and dealing with customers, then you will thrive in this company! Benefits include; Pension scheme, discount on products, death in service, long service gifts, 24 days holiday + bank holiday increasing up to 30, free on-site parking, plus company events, celebrations. If you are interested in applying for this position then please email me your CV today! Is this a great opportunity for you? Apply today! Not quite what you re looking for? Recommend a friend you know and receive a £100 voucher upon their successful placement. Please note to be entitled to the voucher the recommended candidate must successfully complete their probationary period with their new employer. What You Need to Do Now: If you're interested in this role, please apply and forward an up-to-date copy of your CV. Due to the unprecedented level of applications, if we have not contacted you within 48 hours, please assume you have been unsuccessful on this occasion. For the purpose of the Conduct Regulations, when advertising permanent vacancies, we are acting as an Employment Agency, and when advertising temporary/contract vacancies, we are acting as an Employment Business. We take your personal data seriously and take every step to protect it. To learn how we handle your data, please visit our website where you can find our Data Privacy Notice.
Aug 13, 2026
Full time
Customer and Sales Support Advisor Slough £31,500 + yearly bonus and monthly commission Monday to Friday 9am - 5pm (please note on Monday you will be required to work one late shift a week 11.30am - 7.30pm.) One Sunday a month you will be required to work from home 8.30am - 3.30pm and then you get Friday off. This is a real gem of a role working with a leading business based in Slough who provide a 5-star product within a prestigious and luxury market. Our client is looking for an experienced customer service advisor/sales support with cross-selling and up-selling experience to join their team, you will need to have previous experience in delivering excellent service, demonstrating the ability to work in a fast-paced environment, working closely with clients and customers. Please note that the majority of this role is taking inbound calls from businesses and existing customers who are placing orders and processing and upselling products where appropriate. There will be some outbound calls required when company promotions are launched. Duties: Answering high volume inbound calls Account management duties, occasional local client visits accompanying the Manager Producing sales analysis reports Making outbound calls to existing customers Making outbound calls to lapsed accounts Making focused outbound calls to move promotional stock Processing orders Dealing with customer queries Upselling promotional and new products General admin duties Requirements: Previous customer service/upselling/cross-selling experience A highly motivated individual Excellent communication skills On top of base salary is a monthly bonus based on promotional products sold, plus there is a yearly bonus, based on company sales and KPIs. Our client is always on the lookout for bright and ambitious people who strive for continual improvement and a 5-star customer service. If you enjoy working within customer service and dealing with customers, then you will thrive in this company! Benefits include; Pension scheme, discount on products, death in service, long service gifts, 24 days holiday + bank holiday increasing up to 30, free on-site parking, plus company events, celebrations. If you are interested in applying for this position then please email me your CV today! Is this a great opportunity for you? Apply today! Not quite what you re looking for? Recommend a friend you know and receive a £100 voucher upon their successful placement. Please note to be entitled to the voucher the recommended candidate must successfully complete their probationary period with their new employer. What You Need to Do Now: If you're interested in this role, please apply and forward an up-to-date copy of your CV. Due to the unprecedented level of applications, if we have not contacted you within 48 hours, please assume you have been unsuccessful on this occasion. For the purpose of the Conduct Regulations, when advertising permanent vacancies, we are acting as an Employment Agency, and when advertising temporary/contract vacancies, we are acting as an Employment Business. We take your personal data seriously and take every step to protect it. To learn how we handle your data, please visit our website where you can find our Data Privacy Notice.
The Role: We re looking for a Customer Service Advisor to join our busy team here at Agria Pet Insurance. In this role, you'll be the first point of contact for our valued customers, ensuring their inquiries, concerns, and needs are handled with professionalism and care. Working to agreed service levels, you ll be responsible for both inbound and outbound calls. You ll be an enthusiastic individual who is passionate about providing outstanding customer service and promoting our brand. This is a remote role. The start date for this role is 21st September and you will be required to attend a two week in office induction when you start (accommodation will be provided for the duration of the induction). You must be able to commit to these arrangements and start date in order to be considered for this role. This is a full time role working 36 hours per week between the hours of 9:00am-6:00pm Monday-Friday on a rotating shift pattern. You will also be required to work 1 Saturday in 4, 9:00am-1:00pm. What you ll be doing: Answer all Customer and Claims incoming calls efficiently and professionally Outbound calling including; retention and renewal, breeders, requesting information for claims and underwriting of new policy applications Objection handling including; policy cancellations, premium increases, Claims decisions Respond to customer enquiries appropriately, ensuring all documentation is professional and correct Deal and attempt to resolve customer complaints Record and maintain accurate policyholder information using the in-house computer systems Maintain a thorough working knowledge of all policy terms and conditions Ensure all company and departmental policies and procedures are adhered too at all times What we re looking for: Previous experience of working in a customer service role within a contact centre environment Effective questioning and listening skills. Good organisational and interpersonal skills. Ability to work under pressure and to tight deadlines. Computer literate (MS Office) with keyboard skills. Precise comprehension and ability to communicate clearly in both verbal and written form. Ability to work to agreed performance targets. Ability to work independently and as part of a team Takes ownership by using Initiative and problem solvin Ability to cope well under pressure with determination and perseverance Why choose Agria Pet: Agria Pet Insurance is one of the UK's leading specialist pet insurance providers. We only provide lifetime insurance for animals, so truly understand and care about our customers and their beloved pets - especially as most of our team are pet parents, and we're all animal-lovers. Our passion for pets means that we are trusted by The Royal Kennel Club, Lloyds and many other significant affinity partners to provide lifetime pet insurance in their names. Working closely with animal welfare organisations, vets and breeders, gives us deep insight on what's best for pets. And we give back too - including supporting hundreds of animal rescues, protecting over 100,000 rescued animals, and through donations of over £2m to animal charities. We are a strong, growing business, having doubled our GWP in the last 5 years, with a supportive ethos and family feel. We became one of the UK s Best Workplaces in 2023, 2024, 2025 and again in 2026, we have the top 4 slots on Which? Best Buy pet insurance, are ranked 4.8 on Trustpilot (higher than any other pet insurance provider) and we are extremely proud to be the only carbon negative pet insurer in the UK. What we offer: 25 days annual leave which increases with service, plus bank holidays Opportunity to buy/sell up to 5 days annual leave per calendar year A clear development pathway within the team, helping you grow your skills and progress through levels - with pay increases as you advance. Pension and Life Assurance scheme Access to 25% off insuring your pet with Agria. Friends and family are also entitled to a discount too We aim to support the health and wellbeing of all our colleagues so you ll have access to a Health Cash Plan, mental health support and health and wellbeing platforms, including Headspace
Aug 12, 2026
Full time
The Role: We re looking for a Customer Service Advisor to join our busy team here at Agria Pet Insurance. In this role, you'll be the first point of contact for our valued customers, ensuring their inquiries, concerns, and needs are handled with professionalism and care. Working to agreed service levels, you ll be responsible for both inbound and outbound calls. You ll be an enthusiastic individual who is passionate about providing outstanding customer service and promoting our brand. This is a remote role. The start date for this role is 21st September and you will be required to attend a two week in office induction when you start (accommodation will be provided for the duration of the induction). You must be able to commit to these arrangements and start date in order to be considered for this role. This is a full time role working 36 hours per week between the hours of 9:00am-6:00pm Monday-Friday on a rotating shift pattern. You will also be required to work 1 Saturday in 4, 9:00am-1:00pm. What you ll be doing: Answer all Customer and Claims incoming calls efficiently and professionally Outbound calling including; retention and renewal, breeders, requesting information for claims and underwriting of new policy applications Objection handling including; policy cancellations, premium increases, Claims decisions Respond to customer enquiries appropriately, ensuring all documentation is professional and correct Deal and attempt to resolve customer complaints Record and maintain accurate policyholder information using the in-house computer systems Maintain a thorough working knowledge of all policy terms and conditions Ensure all company and departmental policies and procedures are adhered too at all times What we re looking for: Previous experience of working in a customer service role within a contact centre environment Effective questioning and listening skills. Good organisational and interpersonal skills. Ability to work under pressure and to tight deadlines. Computer literate (MS Office) with keyboard skills. Precise comprehension and ability to communicate clearly in both verbal and written form. Ability to work to agreed performance targets. Ability to work independently and as part of a team Takes ownership by using Initiative and problem solvin Ability to cope well under pressure with determination and perseverance Why choose Agria Pet: Agria Pet Insurance is one of the UK's leading specialist pet insurance providers. We only provide lifetime insurance for animals, so truly understand and care about our customers and their beloved pets - especially as most of our team are pet parents, and we're all animal-lovers. Our passion for pets means that we are trusted by The Royal Kennel Club, Lloyds and many other significant affinity partners to provide lifetime pet insurance in their names. Working closely with animal welfare organisations, vets and breeders, gives us deep insight on what's best for pets. And we give back too - including supporting hundreds of animal rescues, protecting over 100,000 rescued animals, and through donations of over £2m to animal charities. We are a strong, growing business, having doubled our GWP in the last 5 years, with a supportive ethos and family feel. We became one of the UK s Best Workplaces in 2023, 2024, 2025 and again in 2026, we have the top 4 slots on Which? Best Buy pet insurance, are ranked 4.8 on Trustpilot (higher than any other pet insurance provider) and we are extremely proud to be the only carbon negative pet insurer in the UK. What we offer: 25 days annual leave which increases with service, plus bank holidays Opportunity to buy/sell up to 5 days annual leave per calendar year A clear development pathway within the team, helping you grow your skills and progress through levels - with pay increases as you advance. Pension and Life Assurance scheme Access to 25% off insuring your pet with Agria. Friends and family are also entitled to a discount too We aim to support the health and wellbeing of all our colleagues so you ll have access to a Health Cash Plan, mental health support and health and wellbeing platforms, including Headspace
Gill Cooke Personnel Ltd T/A The Recruitment Group
Bagworth, Leicestershire
Customer Service Advisor - £14 per Hour + Overtime Location: Coalville, Leicestershire The Recruitment Group is looking for enthusiastic, confident and customer-focused Customer Service Advisors to join a friendly team supporting a range of exciting fundraising projects. This is a fantastic opportunity for someone who enjoys speaking to people, solving problems and providing excellent customer service. You'll be a key point of contact for both clients and customers, helping to resolve queries, manage complaints and ensure everyone receives a positive experience. If you're a great communicator, naturally helpful and thrive in a busy environment, we'd love to hear from you! Pay & Benefits: . £14.00 per hour . Weekly pay . Overtime paid after 45 hours per week . Full-time temporary contract . Additional Saturday shifts may be available . Friendly and supportive working environment . Fun team activities throughout the contract . Full training provided Working Hours: Monday to Friday, 08:30-17:00 Flexibility with hours will be required. Additional Saturday shifts may also be available. About the Role: As a Customer Service Advisor, you'll be an important part of the team, acting as a key point of contact for both clients and customers. You'll handle a variety of enquiries, provide support, resolve problems and make sure issues are dealt with quickly and professionally. No two conversations will necessarily be the same. You'll need to listen carefully, understand what the customer or client needs and find the best solution. You'll also be responsible for handling complaints, turning potentially difficult situations into positive customer experiences wherever possible. This is a busy and fast-paced role, so you'll need to be confident managing multiple enquiries, staying calm under pressure and maintaining a professional and friendly approach at all times. Your Responsibilities: . Handling inbound and outbound customer calls . Liaising with both clients and customers . Responding to customer queries and enquiries . Providing accurate and helpful information . Managing and resolving customer complaints professionally . Investigating issues and finding appropriate solutions . Escalating more complex issues when required . Building and maintaining positive relationships with clients and customers . Responding to emails and webchat enquiries . Guiding customers through online ordering processes . Maintaining accurate customer records and updating the CRM system . Carrying out basic data entry . Documenting conversations, outcomes and actions taken . Following up on outstanding queries and tasks . Working closely with colleagues to resolve issues . Managing multiple tasks and priorities in a fast-paced environment What We're Looking For: We're looking for someone who is friendly, confident, professional and genuinely enjoys helping people. You'll ideally have: . Previous experience in customer service, call centre, contact centre, customer advisor or account management . Excellent communication and listening skills . The confidence to speak to customers and clients over the telephone . Strong problem-solving skills . The ability to handle complaints calmly and professionally . Excellent organisational and time-management skills . Strong attention to detail . Good computer literacy . The ability to use multiple systems and manage information accurately . The ability to work efficiently in a fast-paced environment . A positive and proactive attitude . The ability to work independently and as part of a team . A reliable and hardworking approach Why Join Us? This is more than just answering calls. You'll be an important part of a friendly team, helping customers and clients every day and playing a key role in delivering a great service. You'll have the opportunity to develop your customer service, communication and problem-solving skills while working in a supportive and welcoming environment. With £14 per hour, weekly pay and overtime available after 45 hours, this is a great opportunity for someone looking for a full-time temporary role with additional hours available. Interested? If you think this Customer Service Advisor role could be right for you, get in touch with Charlotte at The Recruitment Group's Loughborough branch today. Call: (phone number removed) Email: (url removed) We'd love to hear from you! GDPR Data Protection If you would like to know how we will store and process your data, please visit The Recruitment Group's home page to read our GDPR Data Protection information.
Aug 12, 2026
Seasonal
Customer Service Advisor - £14 per Hour + Overtime Location: Coalville, Leicestershire The Recruitment Group is looking for enthusiastic, confident and customer-focused Customer Service Advisors to join a friendly team supporting a range of exciting fundraising projects. This is a fantastic opportunity for someone who enjoys speaking to people, solving problems and providing excellent customer service. You'll be a key point of contact for both clients and customers, helping to resolve queries, manage complaints and ensure everyone receives a positive experience. If you're a great communicator, naturally helpful and thrive in a busy environment, we'd love to hear from you! Pay & Benefits: . £14.00 per hour . Weekly pay . Overtime paid after 45 hours per week . Full-time temporary contract . Additional Saturday shifts may be available . Friendly and supportive working environment . Fun team activities throughout the contract . Full training provided Working Hours: Monday to Friday, 08:30-17:00 Flexibility with hours will be required. Additional Saturday shifts may also be available. About the Role: As a Customer Service Advisor, you'll be an important part of the team, acting as a key point of contact for both clients and customers. You'll handle a variety of enquiries, provide support, resolve problems and make sure issues are dealt with quickly and professionally. No two conversations will necessarily be the same. You'll need to listen carefully, understand what the customer or client needs and find the best solution. You'll also be responsible for handling complaints, turning potentially difficult situations into positive customer experiences wherever possible. This is a busy and fast-paced role, so you'll need to be confident managing multiple enquiries, staying calm under pressure and maintaining a professional and friendly approach at all times. Your Responsibilities: . Handling inbound and outbound customer calls . Liaising with both clients and customers . Responding to customer queries and enquiries . Providing accurate and helpful information . Managing and resolving customer complaints professionally . Investigating issues and finding appropriate solutions . Escalating more complex issues when required . Building and maintaining positive relationships with clients and customers . Responding to emails and webchat enquiries . Guiding customers through online ordering processes . Maintaining accurate customer records and updating the CRM system . Carrying out basic data entry . Documenting conversations, outcomes and actions taken . Following up on outstanding queries and tasks . Working closely with colleagues to resolve issues . Managing multiple tasks and priorities in a fast-paced environment What We're Looking For: We're looking for someone who is friendly, confident, professional and genuinely enjoys helping people. You'll ideally have: . Previous experience in customer service, call centre, contact centre, customer advisor or account management . Excellent communication and listening skills . The confidence to speak to customers and clients over the telephone . Strong problem-solving skills . The ability to handle complaints calmly and professionally . Excellent organisational and time-management skills . Strong attention to detail . Good computer literacy . The ability to use multiple systems and manage information accurately . The ability to work efficiently in a fast-paced environment . A positive and proactive attitude . The ability to work independently and as part of a team . A reliable and hardworking approach Why Join Us? This is more than just answering calls. You'll be an important part of a friendly team, helping customers and clients every day and playing a key role in delivering a great service. You'll have the opportunity to develop your customer service, communication and problem-solving skills while working in a supportive and welcoming environment. With £14 per hour, weekly pay and overtime available after 45 hours, this is a great opportunity for someone looking for a full-time temporary role with additional hours available. Interested? If you think this Customer Service Advisor role could be right for you, get in touch with Charlotte at The Recruitment Group's Loughborough branch today. Call: (phone number removed) Email: (url removed) We'd love to hear from you! GDPR Data Protection If you would like to know how we will store and process your data, please visit The Recruitment Group's home page to read our GDPR Data Protection information.
Customer Service Advisor / Call Centre Agent Tamworth Immediate Start Available £12.71 per hour Weekly Pay Temporary to Permanent Opportunity Our client is recruiting for 2 roles Are you an experienced Customer Service Advisor or Call Centre Agent looking for your next opportunity? Elite Personnel is currently recruiting for 2 Customer Service Advisors to join a busy and friendly team based in Tamworth. These are fantastic opportunities for candidates who enjoy speaking with customers, providing excellent service, and working in a fast-paced environment. Following a successful 12-week temporary period with Elite Personnel, there is the opportunity to secure a permanent position with our client. What You'll Be Doing: Handling inbound and outbound customer calls Providing excellent customer service and support Managing customer enquiries and resolving issues efficiently Updating customer records accurately on internal systems Working towards service level targets and maintaining high standards Supporting customers with a professional and friendly approach What We're Looking For: Previous Call Centre or Customer Service experience is essential Excellent communication and listening skills Confident telephone manner Good IT and administration skills Available to start immediately Must live locally to Tamworth or have your own transport What's On Offer? £12.71 per hour Weekly Pay Monday to Friday Temp to Perm Opportunity Supportive Team Environment Immediate Starts Available Please note: You must have the legal right to work in the UK and will be required to provide proof of your right to work as part of the registration process. Due to the high volume of applications we receive, if you have not been contacted within 48 hours of submitting your application, unfortunately your application has not been successful on this occasion. There are 2 positions available, so apply today!
Aug 12, 2026
Seasonal
Customer Service Advisor / Call Centre Agent Tamworth Immediate Start Available £12.71 per hour Weekly Pay Temporary to Permanent Opportunity Our client is recruiting for 2 roles Are you an experienced Customer Service Advisor or Call Centre Agent looking for your next opportunity? Elite Personnel is currently recruiting for 2 Customer Service Advisors to join a busy and friendly team based in Tamworth. These are fantastic opportunities for candidates who enjoy speaking with customers, providing excellent service, and working in a fast-paced environment. Following a successful 12-week temporary period with Elite Personnel, there is the opportunity to secure a permanent position with our client. What You'll Be Doing: Handling inbound and outbound customer calls Providing excellent customer service and support Managing customer enquiries and resolving issues efficiently Updating customer records accurately on internal systems Working towards service level targets and maintaining high standards Supporting customers with a professional and friendly approach What We're Looking For: Previous Call Centre or Customer Service experience is essential Excellent communication and listening skills Confident telephone manner Good IT and administration skills Available to start immediately Must live locally to Tamworth or have your own transport What's On Offer? £12.71 per hour Weekly Pay Monday to Friday Temp to Perm Opportunity Supportive Team Environment Immediate Starts Available Please note: You must have the legal right to work in the UK and will be required to provide proof of your right to work as part of the registration process. Due to the high volume of applications we receive, if you have not been contacted within 48 hours of submitting your application, unfortunately your application has not been successful on this occasion. There are 2 positions available, so apply today!
Connect Appointments is recruiting a B2B Telesales Advisor to join our Livingston branch on a temporary basis. With over 25 years in business, six offices across Scotland and England and multiple specialist divisions, Connect Appointments is one of Scotland's most established independent recruitment agencies. Our goal is simple: connect businesses with the right talent, and we need someone ambitious and results-focused like you to help us achieve it. What's on offer? Ongoing temporary position - 37.5 hours per week Monday to Friday, 8am to 5pm Paid weekly at 14 per hour Opportunities for career progression A lively, fast-paced working environment As a B2B Telesales Advisor, your responsibilities will include: Making high volumes of outbound B2B sales calls to prospective clients Identifying and engaging with decision-makers across a range of sectors Qualifying leads and booking appointments for the wider sales team Maintaining accurate records and pipeline activity in the CRM Representing Connect Appointments professionally in all communications To be considered as a B2B Telesales Advisor, you will need: A proven track record in B2B sales or telesales Confident communication skills and the ability to build rapport quickly A self-motivated, organised and target-driven approach The resilience to work at pace in a high-volume calling environment If you're ambitious and confident in B2B sales, and ready to hit your targets, apply today to join Connect Appointments. CAHEAD
Aug 12, 2026
Seasonal
Connect Appointments is recruiting a B2B Telesales Advisor to join our Livingston branch on a temporary basis. With over 25 years in business, six offices across Scotland and England and multiple specialist divisions, Connect Appointments is one of Scotland's most established independent recruitment agencies. Our goal is simple: connect businesses with the right talent, and we need someone ambitious and results-focused like you to help us achieve it. What's on offer? Ongoing temporary position - 37.5 hours per week Monday to Friday, 8am to 5pm Paid weekly at 14 per hour Opportunities for career progression A lively, fast-paced working environment As a B2B Telesales Advisor, your responsibilities will include: Making high volumes of outbound B2B sales calls to prospective clients Identifying and engaging with decision-makers across a range of sectors Qualifying leads and booking appointments for the wider sales team Maintaining accurate records and pipeline activity in the CRM Representing Connect Appointments professionally in all communications To be considered as a B2B Telesales Advisor, you will need: A proven track record in B2B sales or telesales Confident communication skills and the ability to build rapport quickly A self-motivated, organised and target-driven approach The resilience to work at pace in a high-volume calling environment If you're ambitious and confident in B2B sales, and ready to hit your targets, apply today to join Connect Appointments. CAHEAD
