Chief Executive Salary: £80,000 per annum Location: Birmingham Hybrid working: On average 3 days in the office/on site in either Head office, on site at Homes or out visiting different sites (Birmingham based), 2 working from home days BCOP BCOP is a charity with a proud history dating back to 1946. Today, its 270 colleagues support older people across Birmingham through its nursing homes, supported housing and independent living schemes. The organisation is proud to create places where people feel safe, respected and cared for. They treat every person as an individual and believe that the little things matter. Over time, their relationships with residents, families and colleagues create a genuine sense of community, warmth and homeliness. BCP s three nursing homes Anita Stone Court, Neville Williams House and Robert Harvey House have all achieved a GOOD rating from the Care Quality Commission (CQC) . The opportunity Reporting to the Board of Trustees, the Chief Executive Officer will provide overall leadership and strategic direction for BCOP, ensuring that their vision, mission and strategy are delivered effectively. This is a pivotal leadership role. You will lead the organisation through change and development, maximise their impact for older people across Birmingham and the wider West Midlands, maintain financial and organisational sustainability, and build a culture where people feel valued, supported and motivated to give their best. As the CEO, you will be both an inspiring internal leader and a confident external ambassador for BCOP. You will build strong relationships with residents, families, staff, Trustees, commissioners, regulators, strategic partners and the wider community. You will lead a senior executive team and have responsibility for all employees across the charity, excluding Trustees. Role Provide clear, effective and inspirational leadership, ensuring BCOP s vision and strategic direction are understood and embedded throughout the organisation. Lead the development and delivery of BCOP s strategic and operational plans. Ensure excellence in the quality, safety and effectiveness of the services we provide. Shape and strengthen an organisational culture where people are committed to BCOP s aims, motivated to succeed and focused on our long-term future. Lead and manage organisational change effectively, ensuring that staff are engaged and supported throughout periods of development and transformation. Mentor and develop colleagues, particularly those in senior leadership positions, helping them to fulfil their potential. Ensure robust financial management, working closely with the Head of Finance to develop realistic budgets, effective controls and clear financial reporting for the Board. Ensure BCOP operates within agreed budgets and makes the best possible use of its resources. Ensure the charity complies with governance policies, procedures and statutory requirements established by the Board. Develop and maintain effective relationships with key stakeholders, including commissioners, regulators, statutory bodies, voluntary sector partners and other strategic organisations. Provide the Board of Trustees with timely information, objective advice and appropriate support to enable it to fulfil its responsibilities. Act as the public face and ambassador of BCOP, representing the charity with credibility, warmth and professionalism. Carry out other duties relevant to the role as determined by the Board. Requirements At least five years senior management experience. A proven track record of successful change management. A relevant qualification and/or evidence of leadership and management development. Experience of preparing, implementing, monitoring and evaluating business or development plans at a senior level. Experience working within a regulated sector, such as registered care or social housing. A basic understanding of the reporting and filing requirements of the Charity Commission, Companies House and the Regulator of Social Housing. Strong financial and resource management skills, including the ability to develop and manage budgets. Excellent communication skills and the ability to motivate and engage a broad range of people. Strong problem-solving and troubleshooting skills. The ability to build effective teams and develop people to achieve their potential. Confidence in using relevant IT applications independently. Experience of resolving disputes and handling complex complaints and grievances. Experience of external inspection and audit requirements (desirable). Previous senior management experience within a charity or not-for-profit organisation (desirable). Experience within registered care and working with CQC (desirable). Experience within social housing (desirable). What BCP offer Flexible working and flexitime. Hybrid working, with an average of three days working from the office, BCOP homes or other Birmingham sites and two days from home. On-site parking. 24 days annual leave plus bank holidays, pro rata. An additional five days annual leave after five years service. Eligibility for a Blue Light Card, providing access to a range of discounts and offers. DBS paid for by BCOP. Defined Contribution pension scheme. BSHF health insurance. Panoramic Associates are looking for an accomplished senior leader who combines strategic vision with a genuine commitment to improving the lives of older people. Please click apply or contact Rebecca Martin at Panoramic Associates for more details.
Aug 13, 2026
Full time
Chief Executive Salary: £80,000 per annum Location: Birmingham Hybrid working: On average 3 days in the office/on site in either Head office, on site at Homes or out visiting different sites (Birmingham based), 2 working from home days BCOP BCOP is a charity with a proud history dating back to 1946. Today, its 270 colleagues support older people across Birmingham through its nursing homes, supported housing and independent living schemes. The organisation is proud to create places where people feel safe, respected and cared for. They treat every person as an individual and believe that the little things matter. Over time, their relationships with residents, families and colleagues create a genuine sense of community, warmth and homeliness. BCP s three nursing homes Anita Stone Court, Neville Williams House and Robert Harvey House have all achieved a GOOD rating from the Care Quality Commission (CQC) . The opportunity Reporting to the Board of Trustees, the Chief Executive Officer will provide overall leadership and strategic direction for BCOP, ensuring that their vision, mission and strategy are delivered effectively. This is a pivotal leadership role. You will lead the organisation through change and development, maximise their impact for older people across Birmingham and the wider West Midlands, maintain financial and organisational sustainability, and build a culture where people feel valued, supported and motivated to give their best. As the CEO, you will be both an inspiring internal leader and a confident external ambassador for BCOP. You will build strong relationships with residents, families, staff, Trustees, commissioners, regulators, strategic partners and the wider community. You will lead a senior executive team and have responsibility for all employees across the charity, excluding Trustees. Role Provide clear, effective and inspirational leadership, ensuring BCOP s vision and strategic direction are understood and embedded throughout the organisation. Lead the development and delivery of BCOP s strategic and operational plans. Ensure excellence in the quality, safety and effectiveness of the services we provide. Shape and strengthen an organisational culture where people are committed to BCOP s aims, motivated to succeed and focused on our long-term future. Lead and manage organisational change effectively, ensuring that staff are engaged and supported throughout periods of development and transformation. Mentor and develop colleagues, particularly those in senior leadership positions, helping them to fulfil their potential. Ensure robust financial management, working closely with the Head of Finance to develop realistic budgets, effective controls and clear financial reporting for the Board. Ensure BCOP operates within agreed budgets and makes the best possible use of its resources. Ensure the charity complies with governance policies, procedures and statutory requirements established by the Board. Develop and maintain effective relationships with key stakeholders, including commissioners, regulators, statutory bodies, voluntary sector partners and other strategic organisations. Provide the Board of Trustees with timely information, objective advice and appropriate support to enable it to fulfil its responsibilities. Act as the public face and ambassador of BCOP, representing the charity with credibility, warmth and professionalism. Carry out other duties relevant to the role as determined by the Board. Requirements At least five years senior management experience. A proven track record of successful change management. A relevant qualification and/or evidence of leadership and management development. Experience of preparing, implementing, monitoring and evaluating business or development plans at a senior level. Experience working within a regulated sector, such as registered care or social housing. A basic understanding of the reporting and filing requirements of the Charity Commission, Companies House and the Regulator of Social Housing. Strong financial and resource management skills, including the ability to develop and manage budgets. Excellent communication skills and the ability to motivate and engage a broad range of people. Strong problem-solving and troubleshooting skills. The ability to build effective teams and develop people to achieve their potential. Confidence in using relevant IT applications independently. Experience of resolving disputes and handling complex complaints and grievances. Experience of external inspection and audit requirements (desirable). Previous senior management experience within a charity or not-for-profit organisation (desirable). Experience within registered care and working with CQC (desirable). Experience within social housing (desirable). What BCP offer Flexible working and flexitime. Hybrid working, with an average of three days working from the office, BCOP homes or other Birmingham sites and two days from home. On-site parking. 24 days annual leave plus bank holidays, pro rata. An additional five days annual leave after five years service. Eligibility for a Blue Light Card, providing access to a range of discounts and offers. DBS paid for by BCOP. Defined Contribution pension scheme. BSHF health insurance. Panoramic Associates are looking for an accomplished senior leader who combines strategic vision with a genuine commitment to improving the lives of older people. Please click apply or contact Rebecca Martin at Panoramic Associates for more details.
Tenancy and Housing Officer (5 days 37.5 hours and 2.5 days 20 Hours available) Temporary, 3-6 Months Nottinghamshire 24-29 Umbrella Sellick Partnership is proud to partner with a Nottinghamshire based Housing provider to recruit to x2 Housing Officers, 1 (full time), and 1 (2.5 days a week )to cover additional work covering accounts, tenancy and estate issues, tenant welfare and support Duties of the Tenancy and Housing Officer role will include, but is not limited to: Providing effective tenancy and neighbourhood management services to residents Deliver a customer-focused housing management service, ensuring tenants are supported to sustain their tenancies successfully. Investigate and manage anti-social behaviour (ASB) cases, working with residents, partner agencies, and internal teams to achieve appropriate resolutions. Take appropriate enforcement action where required, including warnings, legal referrals, and case preparation. Manage tenancy-related matters including tenancy sign-ups, breaches of tenancy, succession, mutual exchange, abandonments, and safeguarding concerns. Carry out regular estate and neighbourhood inspections, identifying and resolving environmental and tenancy issues Support income collection by working collaboratively with tenants and internal teams to address rent arrears and tenancy sustainment issues The successful Housing and Tenancy Officer will have: Previous experience within a housing officer position Enhanced DBS - preferred Access to a vehicle If you are interested in the Housing Officer role, please apply now. For more information contact Ebony in the Derby office at Sellick Partnership Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Aug 13, 2026
Contractor
Tenancy and Housing Officer (5 days 37.5 hours and 2.5 days 20 Hours available) Temporary, 3-6 Months Nottinghamshire 24-29 Umbrella Sellick Partnership is proud to partner with a Nottinghamshire based Housing provider to recruit to x2 Housing Officers, 1 (full time), and 1 (2.5 days a week )to cover additional work covering accounts, tenancy and estate issues, tenant welfare and support Duties of the Tenancy and Housing Officer role will include, but is not limited to: Providing effective tenancy and neighbourhood management services to residents Deliver a customer-focused housing management service, ensuring tenants are supported to sustain their tenancies successfully. Investigate and manage anti-social behaviour (ASB) cases, working with residents, partner agencies, and internal teams to achieve appropriate resolutions. Take appropriate enforcement action where required, including warnings, legal referrals, and case preparation. Manage tenancy-related matters including tenancy sign-ups, breaches of tenancy, succession, mutual exchange, abandonments, and safeguarding concerns. Carry out regular estate and neighbourhood inspections, identifying and resolving environmental and tenancy issues Support income collection by working collaboratively with tenants and internal teams to address rent arrears and tenancy sustainment issues The successful Housing and Tenancy Officer will have: Previous experience within a housing officer position Enhanced DBS - preferred Access to a vehicle If you are interested in the Housing Officer role, please apply now. For more information contact Ebony in the Derby office at Sellick Partnership Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Housing Officer Birmingham Up to 31,500 per annum Permanent Are you an experienced Housing Officer looking to join a values driven organisation where you can make a real difference? Were recruiting on behalf of a well established housing association dedicated to providing high quality housing and tenancy management services for older people across Birmingham. This is an excellent opportunity to join a close knit team where youll have the autonomy to manage your own patch while being supported in your professional development. As part of the role, youll also receive a fully funded CIH Level 3 qualification, helping you continue to grow your career within housing. The Role As a Housing Officer, you'll be responsible for delivering an excellent tenancy management service across a portfolio of housing schemes for older residents. You'll build positive relationships with tenants, ensure tenancy obligations are met, and work proactively to sustain tenancies and resolve housing related issues. Key responsibilities: Managing a designated patch of properties across Birmingham. Delivering a comprehensive tenancy management service. Conducting tenancy visits and estate inspections. Managing tenancy sign-ups, successions, transfers, and terminations. Handling low level ASB and tenancy breaches. Supporting rent collection through effective tenancy management. Were looking for someone with: Previous experience in a Housing Officer or tenancy management role within social housing. Strong knowledge of tenancy management legislation and best practice. Experience managing ASB, tenancy breaches, and tenancy sustainment. Excellent communication and customer service skills. The ability to work independently and manage a varied caseload. This role is focused on tenancy management. Applicants must have experience within housing management or tenancy management. If you're passionate about delivering excellent housing services and are looking for your next challenge, wed love to hear from you. RG Setsquare is acting as an Employment Agency in relation to this vacancy.
Aug 13, 2026
Full time
Housing Officer Birmingham Up to 31,500 per annum Permanent Are you an experienced Housing Officer looking to join a values driven organisation where you can make a real difference? Were recruiting on behalf of a well established housing association dedicated to providing high quality housing and tenancy management services for older people across Birmingham. This is an excellent opportunity to join a close knit team where youll have the autonomy to manage your own patch while being supported in your professional development. As part of the role, youll also receive a fully funded CIH Level 3 qualification, helping you continue to grow your career within housing. The Role As a Housing Officer, you'll be responsible for delivering an excellent tenancy management service across a portfolio of housing schemes for older residents. You'll build positive relationships with tenants, ensure tenancy obligations are met, and work proactively to sustain tenancies and resolve housing related issues. Key responsibilities: Managing a designated patch of properties across Birmingham. Delivering a comprehensive tenancy management service. Conducting tenancy visits and estate inspections. Managing tenancy sign-ups, successions, transfers, and terminations. Handling low level ASB and tenancy breaches. Supporting rent collection through effective tenancy management. Were looking for someone with: Previous experience in a Housing Officer or tenancy management role within social housing. Strong knowledge of tenancy management legislation and best practice. Experience managing ASB, tenancy breaches, and tenancy sustainment. Excellent communication and customer service skills. The ability to work independently and manage a varied caseload. This role is focused on tenancy management. Applicants must have experience within housing management or tenancy management. If you're passionate about delivering excellent housing services and are looking for your next challenge, wed love to hear from you. RG Setsquare is acting as an Employment Agency in relation to this vacancy.
An opportunity has arisen for a Supported Housing Service Manager / Supported Accommodation Manager to join a not-for-profit housing association providing affordable housing, supported accommodation, and community services. As a Supported Housing Service Manager / Supported Accommodation Manager , you will lead supported housing services, manage operational performance, and ensure customers receive safe, effective and person-centred support. This permanent role offers a salary range of £40,000 - £42,500 and benefits. Flexible working arrangements, including remote working and the option to work from other locations as required. You will be responsible for Lead and manage hostel and supported housing services, ensuring safe accommodation and positive outcomes. Manage, support and develop Team Leaders, Coordinators and Support Coaches. Promote trauma-informed, psychologically informed and person-centred approaches. Oversee tenancy sustainment, housing management, safeguarding and customer support. Monitor KPIs including occupancy, rent collection, arrears and service performance. Manage safeguarding, complaints and risk issues in line with policies and legislation. Build partnerships with local authorities, community organisations and external agencies. Identify and implement service improvements and operational efficiencies. Maintain accurate records, reports and performance monitoring. Manage budgets, income performance and financial controls. Participate in an on-call rota, responding to emergencies when required. What we are looking for Managed housing referrals, assessments and placements for supported housing, including individuals leaving prison and those with complex needs. Conducted tenancy sign-ups, housing inductions and voids checks, ensuring properties met required safety and compliance standards prior to occupation. Delivered key-working sessions and practical housing advice, supporting residents with budgeting, benefits and tenancy responsibilities. Identified early signs of tenancy breakdown and implemented preventative interventions, coordinating repairs with contractors and housing teams. Extensive management experience within supported housing, housing, social care or related services. Experience supporting vulnerable individuals to improve independence and wellbeing. Strong understanding of homelessness, housing support and related social challenges. Proven ability to lead, motivate and develop teams. Experience monitoring performance, improving services and ensuring compliance. Ability to analyse data and support service improvements. Well-developed emotional intelligence, empathy, resilience and professional boundaries. Experience producing reports, maintaining records and using IT systems. Full UK driving licence and access to a vehicle for work travel. What's on offer Competitive Salary Essential Car User Allowance plus mileage reimbursement. 33 days' annual leave including bank holidays, increasing with service. Option to buy or sell annual leave. Health Cash Plan (following probation). Employee Assistance Programme. Pension scheme. Life assurance. Personal accident cover. Staff benefits and shopping discounts. Flexible and supportive working environment. This is an excellent opportunity to join a respected organisation where you can develop your career while making a valuable contribution. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003. Similar titles: Hostel Service Manager, Supported Housing Service Manager, Supported Housing Manager, Housing Services Manager, Supported Accommodation Manager, Supported Accommodation Service Manager, Accommodation Services Manager, Housing Support Manager, Service Manager, Homelessness Services Manager, Supported Living Manager, Supported Living Service Manager, Tenancy Support Manager, Housing Operations Manager, Independent Living Services Manager, Housing Needs Manager, Housing Support Officer, Housing Service Officer or in a similar role.
Aug 13, 2026
Full time
An opportunity has arisen for a Supported Housing Service Manager / Supported Accommodation Manager to join a not-for-profit housing association providing affordable housing, supported accommodation, and community services. As a Supported Housing Service Manager / Supported Accommodation Manager , you will lead supported housing services, manage operational performance, and ensure customers receive safe, effective and person-centred support. This permanent role offers a salary range of £40,000 - £42,500 and benefits. Flexible working arrangements, including remote working and the option to work from other locations as required. You will be responsible for Lead and manage hostel and supported housing services, ensuring safe accommodation and positive outcomes. Manage, support and develop Team Leaders, Coordinators and Support Coaches. Promote trauma-informed, psychologically informed and person-centred approaches. Oversee tenancy sustainment, housing management, safeguarding and customer support. Monitor KPIs including occupancy, rent collection, arrears and service performance. Manage safeguarding, complaints and risk issues in line with policies and legislation. Build partnerships with local authorities, community organisations and external agencies. Identify and implement service improvements and operational efficiencies. Maintain accurate records, reports and performance monitoring. Manage budgets, income performance and financial controls. Participate in an on-call rota, responding to emergencies when required. What we are looking for Managed housing referrals, assessments and placements for supported housing, including individuals leaving prison and those with complex needs. Conducted tenancy sign-ups, housing inductions and voids checks, ensuring properties met required safety and compliance standards prior to occupation. Delivered key-working sessions and practical housing advice, supporting residents with budgeting, benefits and tenancy responsibilities. Identified early signs of tenancy breakdown and implemented preventative interventions, coordinating repairs with contractors and housing teams. Extensive management experience within supported housing, housing, social care or related services. Experience supporting vulnerable individuals to improve independence and wellbeing. Strong understanding of homelessness, housing support and related social challenges. Proven ability to lead, motivate and develop teams. Experience monitoring performance, improving services and ensuring compliance. Ability to analyse data and support service improvements. Well-developed emotional intelligence, empathy, resilience and professional boundaries. Experience producing reports, maintaining records and using IT systems. Full UK driving licence and access to a vehicle for work travel. What's on offer Competitive Salary Essential Car User Allowance plus mileage reimbursement. 33 days' annual leave including bank holidays, increasing with service. Option to buy or sell annual leave. Health Cash Plan (following probation). Employee Assistance Programme. Pension scheme. Life assurance. Personal accident cover. Staff benefits and shopping discounts. Flexible and supportive working environment. This is an excellent opportunity to join a respected organisation where you can develop your career while making a valuable contribution. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003. Similar titles: Hostel Service Manager, Supported Housing Service Manager, Supported Housing Manager, Housing Services Manager, Supported Accommodation Manager, Supported Accommodation Service Manager, Accommodation Services Manager, Housing Support Manager, Service Manager, Homelessness Services Manager, Supported Living Manager, Supported Living Service Manager, Tenancy Support Manager, Housing Operations Manager, Independent Living Services Manager, Housing Needs Manager, Housing Support Officer, Housing Service Officer or in a similar role.
Leasehold Engagement Officer London Hybrid Working 18 Month Contract A London-based local authority is looking to recruit a Leasehold Engagement Officer to support the delivery of a large-scale housing programme focused on improving residential safety and compliance. This is a front-line, resident-facing role, where you will manage a high-volume leasehold portfolio and act as a key point of contact for leaseholders throughout the lifecycle of planned works. You'll play a critical role in ensuring residents are informed, supported, and engaged at every stage. Key Responsibilities Manage a large caseload of leasehold properties , acting as the main contact for all resident queries Lead on the delivery of Section 20 consultation processes , including issuing notices and managing responses in line with statutory requirements Proactively engage with leaseholders via phone, email, and written correspondence, explaining works, costs, and timelines clearly Respond to complex enquiries around service charges, payment options, and programme delivery Process and manage self-replacement applications , ensuring compliance with required specifications Carry out site visits and inspections , including checking completed works and addressing access issues Maintain accurate and comprehensive case records, ensuring full audit trails are in place Support enforcement processes for non-compliance and escalate cases where necessary Liaise with contractors to coordinate access, appointments, and installation schedules About You Strong understanding of Section 20 consultation processes (desirable but not essential) Excellent communication skills, with the ability to translate complex and technical information into clear, accessible language Confident managing sensitive conversations, including complaints and cost-related discussions Highly organised, with experience managing large, complex caseloads Comfortable carrying out site visits and working across a borough What's on Offer Hybrid working model with a mix of office, home, and site-based work Opportunity to contribute to a high-profile housing programme with real community impact Supportive team environment with clear processes and structure Experience within a large-scale programme, adding strong value to your CV If this sounds of interest, I'd love to have a chat please apply or get in touch to find out more.
Aug 13, 2026
Contractor
Leasehold Engagement Officer London Hybrid Working 18 Month Contract A London-based local authority is looking to recruit a Leasehold Engagement Officer to support the delivery of a large-scale housing programme focused on improving residential safety and compliance. This is a front-line, resident-facing role, where you will manage a high-volume leasehold portfolio and act as a key point of contact for leaseholders throughout the lifecycle of planned works. You'll play a critical role in ensuring residents are informed, supported, and engaged at every stage. Key Responsibilities Manage a large caseload of leasehold properties , acting as the main contact for all resident queries Lead on the delivery of Section 20 consultation processes , including issuing notices and managing responses in line with statutory requirements Proactively engage with leaseholders via phone, email, and written correspondence, explaining works, costs, and timelines clearly Respond to complex enquiries around service charges, payment options, and programme delivery Process and manage self-replacement applications , ensuring compliance with required specifications Carry out site visits and inspections , including checking completed works and addressing access issues Maintain accurate and comprehensive case records, ensuring full audit trails are in place Support enforcement processes for non-compliance and escalate cases where necessary Liaise with contractors to coordinate access, appointments, and installation schedules About You Strong understanding of Section 20 consultation processes (desirable but not essential) Excellent communication skills, with the ability to translate complex and technical information into clear, accessible language Confident managing sensitive conversations, including complaints and cost-related discussions Highly organised, with experience managing large, complex caseloads Comfortable carrying out site visits and working across a borough What's on Offer Hybrid working model with a mix of office, home, and site-based work Opportunity to contribute to a high-profile housing programme with real community impact Supportive team environment with clear processes and structure Experience within a large-scale programme, adding strong value to your CV If this sounds of interest, I'd love to have a chat please apply or get in touch to find out more.
Help shape the future of one of the South East's most ambitious social care organisations Active Prospects is an award-winning charity supporting autistic people and people with learning disabilities, physical disabilities, mental health needs, acquired brain injuries and other complex needs to live full and aspiring lives. Supporting more than 300 people and employing around 500 colleagues, the organisation combines a powerful social purpose with the scale and complexity of a growing provider of care, housing and community support. As part of an ambitious growth agenda, Active Prospects is seeking a Chief Finance and Growth Officer to join its Executive Leadership Team. Reporting directly to the Chief Executive, this newly created role has been designed to strengthen executive leadership capacity and ensure that financial strategy, growth, investment and business planning are fully aligned with the organisation's long-term ambitions. The Role The Chief Finance and Growth Officer will provide strategic leadership across finance, business planning, financial modelling, treasury, business development, property investment and digital services. You will work closely with the Chief Executive, Board and senior leadership team to ensure the organisation remains financially resilient while pursuing sustainable growth opportunities that enhance impact for the people it supports. The role oversees a broad portfolio, including finance, business development, the housing subsidiary, digital transformation and investment planning. You will lead long-term financial strategy, borrowing and treasury management, support the organisation's ambitions to expand its housing offer and help shape opportunities for future growth. Active Prospects is entering an exciting period of development. The organisation is considering how it can significantly increase its impact over the coming years, supported by strong leadership, financial stability and a willingness to explore innovative approaches. As a result, this role requires someone who can think creatively, challenge constructively and bring commercial insight alongside strong financial stewardship. Why This Role Will Appeal This is an opportunity to shape the future direction of a respected and values-led organisation. You will join a charity that has a strong track record, an experienced leadership team and a clear ambition to grow its impact while remaining true to its mission. The role offers: Executive-level influence across the organisation Responsibility for finance, growth, digital and investment strategy The opportunity to help shape major growth and development plans Strategic oversight of an expanding housing and property portfolio The chance to influence business development and new service opportunities A visible leadership role working closely with the CEO and Board The opportunity to make a meaningful difference to the lives of people with complex needs About You You will be an experienced senior finance leader with the credibility to operate at Board and Executive level. You are likely to bring: A recognised professional accountancy qualification Significant experience leading finance within a complex organisation Strong treasury, investment and long-term financial planning expertise Experience of business planning, financial modelling and strategic decision making Commercial awareness and the ability to evaluate growth opportunities Strong leadership, influencing and stakeholder management skills The confidence to provide challenge, identify risk and support innovation A collaborative and values-led approach to leadership Experience within social care, housing, health, charities or other regulated environments would be welcomed. Equally important is the ability to combine financial rigour with strategic thinking, commercial awareness and a genuine commitment to the organisation's mission and values. Active Prospects is looking for an ambitious leader who can help the organisation deliver sustainable growth, strengthen its financial future and create even greater opportunities for the people and communities it serves. To find out more, visit the or, for a confidential conversation, please contact David Needham () or Anita Denton () at Tile Hill. Closing Date for Applications: Midnight on Sunday 13th September To apply: To apply, please submit an up-to-date copy of your CV (three sides of A4 maximum), along with a supporting statement (three sides of A4 maximum) detailing your experience, and achievements and addressing the key criteria for the role set out on this site and using examples to demonstrate how you meet the requirements. Documents should be uploaded via our website, please include and upload the below information in two documents only. If you experience any issues whilst applying, please contact Applications must include: Full contact details; Names, positions, organisations and contact details for two referees (we will ask your permission before contacting referees); Details of your notice period; Notification of any dates when you are not available for interview. At Tile Hill, we are committed to inclusion and accessibility. We champion and support all individuals to ensure everyone feels valued, listened to and motivated to get the very best out of each recruitment process and that processes are designed to meet the needs of individuals. If you have any specific requests and would like a confidential discussion with the Tile Hill team, then please email . If the organisation we're representing is a member of the Disability Confident Scheme and you'd like to apply under the scheme, please mention this clearly in bold at the top of your supporting statement. If there are any adjustments that would support you during the application or interview process, please let us know.
Aug 13, 2026
Full time
Help shape the future of one of the South East's most ambitious social care organisations Active Prospects is an award-winning charity supporting autistic people and people with learning disabilities, physical disabilities, mental health needs, acquired brain injuries and other complex needs to live full and aspiring lives. Supporting more than 300 people and employing around 500 colleagues, the organisation combines a powerful social purpose with the scale and complexity of a growing provider of care, housing and community support. As part of an ambitious growth agenda, Active Prospects is seeking a Chief Finance and Growth Officer to join its Executive Leadership Team. Reporting directly to the Chief Executive, this newly created role has been designed to strengthen executive leadership capacity and ensure that financial strategy, growth, investment and business planning are fully aligned with the organisation's long-term ambitions. The Role The Chief Finance and Growth Officer will provide strategic leadership across finance, business planning, financial modelling, treasury, business development, property investment and digital services. You will work closely with the Chief Executive, Board and senior leadership team to ensure the organisation remains financially resilient while pursuing sustainable growth opportunities that enhance impact for the people it supports. The role oversees a broad portfolio, including finance, business development, the housing subsidiary, digital transformation and investment planning. You will lead long-term financial strategy, borrowing and treasury management, support the organisation's ambitions to expand its housing offer and help shape opportunities for future growth. Active Prospects is entering an exciting period of development. The organisation is considering how it can significantly increase its impact over the coming years, supported by strong leadership, financial stability and a willingness to explore innovative approaches. As a result, this role requires someone who can think creatively, challenge constructively and bring commercial insight alongside strong financial stewardship. Why This Role Will Appeal This is an opportunity to shape the future direction of a respected and values-led organisation. You will join a charity that has a strong track record, an experienced leadership team and a clear ambition to grow its impact while remaining true to its mission. The role offers: Executive-level influence across the organisation Responsibility for finance, growth, digital and investment strategy The opportunity to help shape major growth and development plans Strategic oversight of an expanding housing and property portfolio The chance to influence business development and new service opportunities A visible leadership role working closely with the CEO and Board The opportunity to make a meaningful difference to the lives of people with complex needs About You You will be an experienced senior finance leader with the credibility to operate at Board and Executive level. You are likely to bring: A recognised professional accountancy qualification Significant experience leading finance within a complex organisation Strong treasury, investment and long-term financial planning expertise Experience of business planning, financial modelling and strategic decision making Commercial awareness and the ability to evaluate growth opportunities Strong leadership, influencing and stakeholder management skills The confidence to provide challenge, identify risk and support innovation A collaborative and values-led approach to leadership Experience within social care, housing, health, charities or other regulated environments would be welcomed. Equally important is the ability to combine financial rigour with strategic thinking, commercial awareness and a genuine commitment to the organisation's mission and values. Active Prospects is looking for an ambitious leader who can help the organisation deliver sustainable growth, strengthen its financial future and create even greater opportunities for the people and communities it serves. To find out more, visit the or, for a confidential conversation, please contact David Needham () or Anita Denton () at Tile Hill. Closing Date for Applications: Midnight on Sunday 13th September To apply: To apply, please submit an up-to-date copy of your CV (three sides of A4 maximum), along with a supporting statement (three sides of A4 maximum) detailing your experience, and achievements and addressing the key criteria for the role set out on this site and using examples to demonstrate how you meet the requirements. Documents should be uploaded via our website, please include and upload the below information in two documents only. If you experience any issues whilst applying, please contact Applications must include: Full contact details; Names, positions, organisations and contact details for two referees (we will ask your permission before contacting referees); Details of your notice period; Notification of any dates when you are not available for interview. At Tile Hill, we are committed to inclusion and accessibility. We champion and support all individuals to ensure everyone feels valued, listened to and motivated to get the very best out of each recruitment process and that processes are designed to meet the needs of individuals. If you have any specific requests and would like a confidential discussion with the Tile Hill team, then please email . If the organisation we're representing is a member of the Disability Confident Scheme and you'd like to apply under the scheme, please mention this clearly in bold at the top of your supporting statement. If there are any adjustments that would support you during the application or interview process, please let us know.
We are looking for an experienced Resident Liaison Officer to join a housing and property services team working across the Cheltenham area. As a Resident Liaison Officer , you'll act as the key link between residents, the client and the project team, ensuring residents are kept informed and supported throughout works. What we offer 24 per hour Umbrella Temp-to-perm opportunity for the right candidate Full-time position Work across Cheltenham and surrounding areas Regular site visits and client liaison The role Liaise with residents before, during and after works Attend site visits and communicate with residents and contractors Build positive relationships with residents and clients Keep residents updated on programmes, access and progress Resolve queries and concerns professionally Work closely with the wider project team to ensure smooth delivery This Resident Liaison Officer role is ideal for someone with strong communication skills and experience working within housing, construction, maintenance or property services. If you're an experienced Resident Liaison Officer looking for a new opportunity with the potential to become permanent, send us your updated CV. Location: Cheltenham and surrounding areas Rate: 24 per hour Umbrella (other pay types available) Type: Temporary to Permanent Role: Resident Liaison Officer
Aug 12, 2026
Contractor
We are looking for an experienced Resident Liaison Officer to join a housing and property services team working across the Cheltenham area. As a Resident Liaison Officer , you'll act as the key link between residents, the client and the project team, ensuring residents are kept informed and supported throughout works. What we offer 24 per hour Umbrella Temp-to-perm opportunity for the right candidate Full-time position Work across Cheltenham and surrounding areas Regular site visits and client liaison The role Liaise with residents before, during and after works Attend site visits and communicate with residents and contractors Build positive relationships with residents and clients Keep residents updated on programmes, access and progress Resolve queries and concerns professionally Work closely with the wider project team to ensure smooth delivery This Resident Liaison Officer role is ideal for someone with strong communication skills and experience working within housing, construction, maintenance or property services. If you're an experienced Resident Liaison Officer looking for a new opportunity with the potential to become permanent, send us your updated CV. Location: Cheltenham and surrounding areas Rate: 24 per hour Umbrella (other pay types available) Type: Temporary to Permanent Role: Resident Liaison Officer
Location: Lewisham, London Employment Type: Permanent Hours: Full-time, 5 days per week Salary: 32,000 per annum Car Allowance: 4,500 per annum Driving Licence: Full UK Driving Licence required About the Role We are looking for an experienced and motivated Resident Liaison Officer (RLO) to join our team on a permanent basis, covering projects across Lewisham . As a Resident Liaison Officer, you will be the key point of contact between residents, the client, contractors, and site teams. You will play an important role in ensuring residents are kept informed, supported, and treated with professionalism throughout the delivery of works. This is a customer-focused role requiring someone who is confident communicating with a wide range of residents, able to resolve issues effectively, and comfortable working across multiple sites. Key Responsibilities Act as the main point of contact for residents throughout the works. Build and maintain positive relationships with residents, tenants, leaseholders, clients, and site teams. Provide residents with clear and timely information regarding planned and ongoing works. Carry out resident visits, introductions, consultations, and welfare checks where required. Manage resident queries, concerns, and complaints professionally and efficiently. Liaise closely with site managers and operational teams to resolve resident issues. Arrange and manage access to properties, helping to minimise delays and aborted appointments. Identify vulnerable residents and ensure appropriate support and communication are provided. Keep accurate records of resident communications, appointments, complaints, access arrangements, and feedback. Assist with resident meetings, newsletters, letters, surveys, and other engagement activities. Ensure residents are informed of changes to programmes, works, or access arrangements. Monitor resident satisfaction and obtain feedback throughout the project. Escalate issues appropriately and ensure complaints are dealt with in line with company and client procedures. Work collaboratively with clients, subcontractors, housing teams, site management, and other stakeholders. Promote a positive customer experience and maintain high standards of professionalism at all times. About You We are looking for someone who is: Experienced in a Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison Officer , or similar customer-facing position. Ideally experienced within construction, social housing, refurbishment, planned maintenance, or property services . Confident communicating with residents from a wide range of backgrounds. Professional, approachable, and empathetic. Organised and able to manage multiple priorities. Proactive and able to resolve problems effectively. Confident dealing with complaints and potentially challenging situations. Comfortable working independently while also being part of a wider project team. IT literate and able to maintain accurate records. In possession of a full UK driving licence and able to travel across Lewisham and surrounding areas. Package 32,000 basic salary 4,500 annual car allowance Permanent contract 5 days per week Work covering Lewisham and surrounding areas Full UK driving licence required
Aug 12, 2026
Full time
Location: Lewisham, London Employment Type: Permanent Hours: Full-time, 5 days per week Salary: 32,000 per annum Car Allowance: 4,500 per annum Driving Licence: Full UK Driving Licence required About the Role We are looking for an experienced and motivated Resident Liaison Officer (RLO) to join our team on a permanent basis, covering projects across Lewisham . As a Resident Liaison Officer, you will be the key point of contact between residents, the client, contractors, and site teams. You will play an important role in ensuring residents are kept informed, supported, and treated with professionalism throughout the delivery of works. This is a customer-focused role requiring someone who is confident communicating with a wide range of residents, able to resolve issues effectively, and comfortable working across multiple sites. Key Responsibilities Act as the main point of contact for residents throughout the works. Build and maintain positive relationships with residents, tenants, leaseholders, clients, and site teams. Provide residents with clear and timely information regarding planned and ongoing works. Carry out resident visits, introductions, consultations, and welfare checks where required. Manage resident queries, concerns, and complaints professionally and efficiently. Liaise closely with site managers and operational teams to resolve resident issues. Arrange and manage access to properties, helping to minimise delays and aborted appointments. Identify vulnerable residents and ensure appropriate support and communication are provided. Keep accurate records of resident communications, appointments, complaints, access arrangements, and feedback. Assist with resident meetings, newsletters, letters, surveys, and other engagement activities. Ensure residents are informed of changes to programmes, works, or access arrangements. Monitor resident satisfaction and obtain feedback throughout the project. Escalate issues appropriately and ensure complaints are dealt with in line with company and client procedures. Work collaboratively with clients, subcontractors, housing teams, site management, and other stakeholders. Promote a positive customer experience and maintain high standards of professionalism at all times. About You We are looking for someone who is: Experienced in a Resident Liaison Officer, Tenant Liaison Officer, Customer Liaison Officer , or similar customer-facing position. Ideally experienced within construction, social housing, refurbishment, planned maintenance, or property services . Confident communicating with residents from a wide range of backgrounds. Professional, approachable, and empathetic. Organised and able to manage multiple priorities. Proactive and able to resolve problems effectively. Confident dealing with complaints and potentially challenging situations. Comfortable working independently while also being part of a wider project team. IT literate and able to maintain accurate records. In possession of a full UK driving licence and able to travel across Lewisham and surrounding areas. Package 32,000 basic salary 4,500 annual car allowance Permanent contract 5 days per week Work covering Lewisham and surrounding areas Full UK driving licence required
Homelessness Prevention & Solutions Officer Location: North West London Rate: 28.00 per hour (Umbrella) Contract: 6 Months Working Pattern: Full Time Working Arrangement: Hybrid We are currently recruiting for an experienced Homelessness Prevention & Solutions Officer to join a busy Housing Needs team in North West London. This is an excellent opportunity for a housing professional with experience in homelessness prevention, housing options, and statutory homelessness assessments to make a real difference to residents facing housing difficulties. Key Responsibilities Deliver the Council's statutory duties to prevent and relieve homelessness under the Housing Act 1996 and Homelessness Reduction Act 2017. Manage a caseload of households threatened with homelessness or currently homeless. Conduct homelessness assessments and determine appropriate housing duties. Develop and review Personalised Housing Plans (PHPs). Negotiate with landlords, agents, family members, and other parties to prevent homelessness and sustain accommodation. Explore a range of housing options including private rented sector accommodation, supported housing, and alternative housing solutions. Support households to secure and sustain suitable accommodation. Provide advice and assistance on housing rights, homelessness legislation, welfare benefits, and tenancy sustainment. Prepare detailed case records, decision letters, and statutory documentation. Manage complex homelessness cases, including those subject to legal challenge, judicial review, and Ombudsman enquiries. Requirements Previous experience working within Homelessness Prevention, Housing Options, or Housing Needs. Strong knowledge of the Housing Act 1996, Homelessness Reduction Act 2017, and associated legislation. Experience conducting statutory homelessness assessments and issuing housing decisions. Ability to manage complex and sensitive cases. Excellent negotiation, communication, and problem-solving skills. Experience working within a Local Authority housing environment is highly desirable. Knowledge of welfare benefits, tenancy sustainment, and housing pathways. If you have experience in homelessness prevention and housing options and are looking for your next contract opportunity, we would like to hear from you.
Aug 12, 2026
Seasonal
Homelessness Prevention & Solutions Officer Location: North West London Rate: 28.00 per hour (Umbrella) Contract: 6 Months Working Pattern: Full Time Working Arrangement: Hybrid We are currently recruiting for an experienced Homelessness Prevention & Solutions Officer to join a busy Housing Needs team in North West London. This is an excellent opportunity for a housing professional with experience in homelessness prevention, housing options, and statutory homelessness assessments to make a real difference to residents facing housing difficulties. Key Responsibilities Deliver the Council's statutory duties to prevent and relieve homelessness under the Housing Act 1996 and Homelessness Reduction Act 2017. Manage a caseload of households threatened with homelessness or currently homeless. Conduct homelessness assessments and determine appropriate housing duties. Develop and review Personalised Housing Plans (PHPs). Negotiate with landlords, agents, family members, and other parties to prevent homelessness and sustain accommodation. Explore a range of housing options including private rented sector accommodation, supported housing, and alternative housing solutions. Support households to secure and sustain suitable accommodation. Provide advice and assistance on housing rights, homelessness legislation, welfare benefits, and tenancy sustainment. Prepare detailed case records, decision letters, and statutory documentation. Manage complex homelessness cases, including those subject to legal challenge, judicial review, and Ombudsman enquiries. Requirements Previous experience working within Homelessness Prevention, Housing Options, or Housing Needs. Strong knowledge of the Housing Act 1996, Homelessness Reduction Act 2017, and associated legislation. Experience conducting statutory homelessness assessments and issuing housing decisions. Ability to manage complex and sensitive cases. Excellent negotiation, communication, and problem-solving skills. Experience working within a Local Authority housing environment is highly desirable. Knowledge of welfare benefits, tenancy sustainment, and housing pathways. If you have experience in homelessness prevention and housing options and are looking for your next contract opportunity, we would like to hear from you.
Town & Country Housing Group
Tunbridge Wells, Kent
Our Vacancy We are looking for a Customer Feedback and Information Apprentice to join our Customer Experience Team. This is an exciting opportunity to gain hands-on experience while completing a structured apprenticeship programme, developing valuable skills in complaint handling, investigation, customer communication and service improvement. Working closely with the Customer Feedback and Information Officer and wider team, you will help ensure customer feedback and complaints are managed effectively, fairly and in line with regulatory requirements. This role is ideal for someone who is passionate about delivering excellent customer service, enjoys working with people and wants to contribute to creating positive outcomes for residents while supporting a culture that is respectful, empathetic and inclusive. What you'll do As a Customer Feedback and Information Apprentice, you will support the day-to-day administration and coordination of customer complaints and feedback, helping to ensure every customer receives a professional, empathetic and resolution-focused service. You will assist with monitoring complaint cases, maintaining accurate records, checking correspondence, and communicating with customers by phone and email. Working alongside experienced colleagues, you will develop your ability to investigate complaints, analyse customer feedback, identify service improvement opportunities and understand the regulatory requirements that shape complaints handling. You will also support reporting activities, contribute to audits and quality assurance processes, and work collaboratively with teams across the organisation to ensure residents' voices are heard and used to improve services. Through practical experience, training and coaching, you will build the skills, confidence and knowledge needed for a successful career in customer experience and service delivery. Why join us When you join Town and Country Housing, you're joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together . We believe in creating a workplace where everyone feels supported, included and empowered. What we offer Salary of 24,479 Business Administration Apprentice Contributory pension scheme up to 10% matched contributions Life assurance of 4x annual salary (Terms and Conditions apply) 30 days annual leave in addition to bank holidays Two volunteer days per year 24/7 digital GP service and counselling helpline (including face-to-face sessions) Free annual eye test voucher and contribution towards glasses Enhanced maternity, paternity, and shared parental leave provision Flexible benefits scheme, including family friendly benefits and access to a discount portal Annual flu vaccinations Please read before applying: You must have the right to work in the UK; we are unable to provide a visa sponsorship. We reserve the right to close this advert early if we receive a high volume of suitable applications. Eligibility Criteria: To be eligible for apprenticeship funding you must meet the following eligibility criteria: You must have been a resident in the UK, or EEA, Switzerland, or Gibraltar if you are an EEA national with pre-settled status in the EUSS, for at least the previous three years (you will be asked to provide evidence of this) You must not hold a qualification at the same level or higher in the same subject You will need to be 18 or older at the start of the apprenticeship If this sounds like we are right for you and you'd love to be part of Town & Country Housing, we'd like to hear from you. Please apply now by submitting a CV and a short statement explaining why you're the perfect fit for this role. As a Disability Confident Committed employer, we are committed to ensuring our recruitment process is accessible to everyone. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies. We will make reasonable adjustments where required throughout the recruitment process. Applicants who require reasonable adjustments to the application process, assessment methods, interview arrangements or other recruitment activities are encouraged to let us know of how we can offer support to enable them to participate fully.
Aug 12, 2026
Full time
Our Vacancy We are looking for a Customer Feedback and Information Apprentice to join our Customer Experience Team. This is an exciting opportunity to gain hands-on experience while completing a structured apprenticeship programme, developing valuable skills in complaint handling, investigation, customer communication and service improvement. Working closely with the Customer Feedback and Information Officer and wider team, you will help ensure customer feedback and complaints are managed effectively, fairly and in line with regulatory requirements. This role is ideal for someone who is passionate about delivering excellent customer service, enjoys working with people and wants to contribute to creating positive outcomes for residents while supporting a culture that is respectful, empathetic and inclusive. What you'll do As a Customer Feedback and Information Apprentice, you will support the day-to-day administration and coordination of customer complaints and feedback, helping to ensure every customer receives a professional, empathetic and resolution-focused service. You will assist with monitoring complaint cases, maintaining accurate records, checking correspondence, and communicating with customers by phone and email. Working alongside experienced colleagues, you will develop your ability to investigate complaints, analyse customer feedback, identify service improvement opportunities and understand the regulatory requirements that shape complaints handling. You will also support reporting activities, contribute to audits and quality assurance processes, and work collaboratively with teams across the organisation to ensure residents' voices are heard and used to improve services. Through practical experience, training and coaching, you will build the skills, confidence and knowledge needed for a successful career in customer experience and service delivery. Why join us When you join Town and Country Housing, you're joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together . We believe in creating a workplace where everyone feels supported, included and empowered. What we offer Salary of 24,479 Business Administration Apprentice Contributory pension scheme up to 10% matched contributions Life assurance of 4x annual salary (Terms and Conditions apply) 30 days annual leave in addition to bank holidays Two volunteer days per year 24/7 digital GP service and counselling helpline (including face-to-face sessions) Free annual eye test voucher and contribution towards glasses Enhanced maternity, paternity, and shared parental leave provision Flexible benefits scheme, including family friendly benefits and access to a discount portal Annual flu vaccinations Please read before applying: You must have the right to work in the UK; we are unable to provide a visa sponsorship. We reserve the right to close this advert early if we receive a high volume of suitable applications. Eligibility Criteria: To be eligible for apprenticeship funding you must meet the following eligibility criteria: You must have been a resident in the UK, or EEA, Switzerland, or Gibraltar if you are an EEA national with pre-settled status in the EUSS, for at least the previous three years (you will be asked to provide evidence of this) You must not hold a qualification at the same level or higher in the same subject You will need to be 18 or older at the start of the apprenticeship If this sounds like we are right for you and you'd love to be part of Town & Country Housing, we'd like to hear from you. Please apply now by submitting a CV and a short statement explaining why you're the perfect fit for this role. As a Disability Confident Committed employer, we are committed to ensuring our recruitment process is accessible to everyone. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies. We will make reasonable adjustments where required throughout the recruitment process. Applicants who require reasonable adjustments to the application process, assessment methods, interview arrangements or other recruitment activities are encouraged to let us know of how we can offer support to enable them to participate fully.
Hays Specialist Recruitment - Education
City, Birmingham
Your new company Due to the partnership between Hays and Birmingham City Council, we are looking to recruit a Sheltered Housing Support Officer to support residents living in sheltered housing across the city. Being the largest leading local authority in the whole of Europe, Birmingham City Council are renowned for their expertise in public services and endless opportunities. Birmingham City Council provides the city's residents with a number of services to ensure stability within citizens' daily lives. Your new role Birmingham City Council is seeking a compassionate, proactive and customer-focused Sheltered Housing Support Officer to join our Housing and Communities Team. This rewarding role supports older and vulnerable residents living within sheltered housing schemes, helping them maintain their independence, wellbeing and quality of life within a safe and secure environment.As a Sheltered Housing Support Officer, you will build positive relationships with residents, provide practical housing-related support, coordinate services, and work closely with colleagues, families and partner agencies to ensure residents receive the help they need. Experience of supporting residents in sheltered housing and enabling independent living is a key aspect of the role.Your main responsibilities will include: Providing day-to-day support to residents living in sheltered housing schemes. Carry out wellbeing checks and welfare visits to ensure residents remain safe and supported. Develop support plans and assist residents in accessing appropriate services and community resources. Act as a key point of contact for residents, relatives, carers and external agencies. Monitor tenancy-related issues and work collaboratively with housing management teams. Promote independence, dignity, choice and inclusion for all residents. Identify safeguarding concerns and take appropriate action in line with Council policies and procedures. Maintain accurate records, reports and case notes. Organise resident meetings, wellbeing activities and community engagement initiatives. Respond appropriately to emergencies and support residents during challenging situations. What you'll need to succeed To be successful in this role, you will need to have experience working within sheltered housing, housing support, adult social care or a similar customer-focused environment, with a genuine commitment to supporting vulnerable adults to live independently. You will be an empathetic and approachable professional with excellent communication and interpersonal skills, capable of building positive relationships with residents, families, colleagues and external partners. You will have a good understanding of safeguarding, health and safety, equality and diversity, and be confident working collaboratively with health, social care and community organisations. Strong organisational skills, the ability to manage competing priorities and experience using Microsoft Office and electronic record management systems are essential. Most importantly, you will be passionate about delivering high-quality support services that promote independence, wellbeing and dignity for older and vulnerable residents. As this role does involve travelling across the city, you will need to have a full, clean driving licence and access to your own car (mileage expenses will be paid). What you'll get in return You will be paid a competitive hourly rate and have a guaranteed long-term, full-time for a minimum of 4 months, with further opportunities for permanent opportunities. As a Hays contractor, you will have a dedicated consultant who will support you throughout the recruitment process as well as whilst you are at work. You will be given access to our training platform, where you can assign yourself to free online training to enhance your own skills. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 12, 2026
Seasonal
Your new company Due to the partnership between Hays and Birmingham City Council, we are looking to recruit a Sheltered Housing Support Officer to support residents living in sheltered housing across the city. Being the largest leading local authority in the whole of Europe, Birmingham City Council are renowned for their expertise in public services and endless opportunities. Birmingham City Council provides the city's residents with a number of services to ensure stability within citizens' daily lives. Your new role Birmingham City Council is seeking a compassionate, proactive and customer-focused Sheltered Housing Support Officer to join our Housing and Communities Team. This rewarding role supports older and vulnerable residents living within sheltered housing schemes, helping them maintain their independence, wellbeing and quality of life within a safe and secure environment.As a Sheltered Housing Support Officer, you will build positive relationships with residents, provide practical housing-related support, coordinate services, and work closely with colleagues, families and partner agencies to ensure residents receive the help they need. Experience of supporting residents in sheltered housing and enabling independent living is a key aspect of the role.Your main responsibilities will include: Providing day-to-day support to residents living in sheltered housing schemes. Carry out wellbeing checks and welfare visits to ensure residents remain safe and supported. Develop support plans and assist residents in accessing appropriate services and community resources. Act as a key point of contact for residents, relatives, carers and external agencies. Monitor tenancy-related issues and work collaboratively with housing management teams. Promote independence, dignity, choice and inclusion for all residents. Identify safeguarding concerns and take appropriate action in line with Council policies and procedures. Maintain accurate records, reports and case notes. Organise resident meetings, wellbeing activities and community engagement initiatives. Respond appropriately to emergencies and support residents during challenging situations. What you'll need to succeed To be successful in this role, you will need to have experience working within sheltered housing, housing support, adult social care or a similar customer-focused environment, with a genuine commitment to supporting vulnerable adults to live independently. You will be an empathetic and approachable professional with excellent communication and interpersonal skills, capable of building positive relationships with residents, families, colleagues and external partners. You will have a good understanding of safeguarding, health and safety, equality and diversity, and be confident working collaboratively with health, social care and community organisations. Strong organisational skills, the ability to manage competing priorities and experience using Microsoft Office and electronic record management systems are essential. Most importantly, you will be passionate about delivering high-quality support services that promote independence, wellbeing and dignity for older and vulnerable residents. As this role does involve travelling across the city, you will need to have a full, clean driving licence and access to your own car (mileage expenses will be paid). What you'll get in return You will be paid a competitive hourly rate and have a guaranteed long-term, full-time for a minimum of 4 months, with further opportunities for permanent opportunities. As a Hays contractor, you will have a dedicated consultant who will support you throughout the recruitment process as well as whilst you are at work. You will be given access to our training platform, where you can assign yourself to free online training to enhance your own skills. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Dear Candidate,Morgan Hunt is currently recruiting for an experienced Housing Support Officer to work with our client based in Uxbridge. This is a fantastic opportunity to join a supportive organization and make a real difference within the community by helping tenants sustain their tenancies and build independent living skills. Location: Uxbridge, UB10 Job Type: Full-time Temp to Perm - 35hrs per week Salary: £15.76/hrAbout the RoleAs a Housing Support Officer, you will provide person-centred support to tenants living in supported accommodation, helping them achieve positive outcomes and maintain stable housing.Key Responsibilities Deliver regular one-to-one support sessions with tenants Develop and review support plans and risk assessments Support tenants with budgeting, rent payments, and independent living skills Assist tenants in accessing benefits, healthcare, training, and employment opportunities Maintain accurate support records and case notes Liaise with external agencies and partner organisations Conduct property visits and health & safety checks Promote independence, wellbeing, and tenant engagement What We're Looking For Minimum 1-2 years' experience in supported housing or a similar role Experience supporting vulnerable adults with complex needs Good understanding of safeguarding and tenancy sustainment Strong communication and organisational skills Proactive, empathetic, and reliable approach What's on Offer Weekly pay Supportive team environment Ongoing training and development Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
Aug 11, 2026
Full time
Dear Candidate,Morgan Hunt is currently recruiting for an experienced Housing Support Officer to work with our client based in Uxbridge. This is a fantastic opportunity to join a supportive organization and make a real difference within the community by helping tenants sustain their tenancies and build independent living skills. Location: Uxbridge, UB10 Job Type: Full-time Temp to Perm - 35hrs per week Salary: £15.76/hrAbout the RoleAs a Housing Support Officer, you will provide person-centred support to tenants living in supported accommodation, helping them achieve positive outcomes and maintain stable housing.Key Responsibilities Deliver regular one-to-one support sessions with tenants Develop and review support plans and risk assessments Support tenants with budgeting, rent payments, and independent living skills Assist tenants in accessing benefits, healthcare, training, and employment opportunities Maintain accurate support records and case notes Liaise with external agencies and partner organisations Conduct property visits and health & safety checks Promote independence, wellbeing, and tenant engagement What We're Looking For Minimum 1-2 years' experience in supported housing or a similar role Experience supporting vulnerable adults with complex needs Good understanding of safeguarding and tenancy sustainment Strong communication and organisational skills Proactive, empathetic, and reliable approach What's on Offer Weekly pay Supportive team environment Ongoing training and development Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
St Albans City and District Council
St. Albans, Hertfordshire
£42,500 up to £46,871 inclusive salary per year + £3,000 market supplement + car allowance + Local Government Pension Scheme Permanent, full-time (37 hours per week) Flexible working options (including hybrid) Job Ref: P2496 About the role In this post you will be responsible for the implementation, management, and delivery of all electrical, fire detection, door entry, lifts, CCTV and digital TV installation utilising the Council's supply chain partners. This includes repair, maintenance, and major projects of existing and new installations to Council housing stock. About you You will be responsible for managing a range of electrical works and projects from inception through to completion, working on your own initiative with minimal supervision. Duties will include budget management, the preparation of specifications and drawings, procurement and contract administration, and the management of electrical programmes of work relating to the Council's housing stock.Ideally, you will hold a degree in Building Surveying or a related discipline. Alternatively, you will have substantial relevant experience in a similar Mechanical and Electrical role, supported by an HNC/HND in Building Surveying, Construction, or a relevant electrical qualification. You will possess detailed knowledge of building defects and associated remedial solutions, together with experience of delivering property-related projects.A sound working knowledge of housing-related legislation, regulations and best practice relating to repairs, maintenance and capital improvements is essential. This includes an understanding of CDM Regulations, Building Regulations and other relevant compliance requirements.St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Our centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work. In addition to working within a great team and a comprehensive salary you will have access to: 28.5 days basic annual leave (increasing with service) + bank holidays. Please note: annual leave will be pro-rated for anyone who does not have a standard full-time pattern of 37 hours over 5 days, e.g. part-timers Local Government Pension Scheme Flexible working options Staff Parking Permit Reimbursement of professional fees Comprehensive development and training Discounted membership at selected local sports and fitness centres Access to discounts and benefits via online platform Additional Information Disability Confident: We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post. Safeguarding: This post is subject to a Basic Disclosure Check. English Fluency: The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here. A detailed job description and person specification are published on the advert for this role. The person specification sets out the criteria we use to assess applicants. The Council reserves the right to reject applicants at the shortlisting stage, where the application process has not been completed correctly. Closing date for applications: 21August 2026 Interviews scheduled for week commencing: 24 August 2026 NOTE: Interviews are conducted throughout the application process. We reserve the right to close the vacancy at an earlier date and we strongly encourage you to submit your application as soon as possible. REF-
Aug 10, 2026
Full time
£42,500 up to £46,871 inclusive salary per year + £3,000 market supplement + car allowance + Local Government Pension Scheme Permanent, full-time (37 hours per week) Flexible working options (including hybrid) Job Ref: P2496 About the role In this post you will be responsible for the implementation, management, and delivery of all electrical, fire detection, door entry, lifts, CCTV and digital TV installation utilising the Council's supply chain partners. This includes repair, maintenance, and major projects of existing and new installations to Council housing stock. About you You will be responsible for managing a range of electrical works and projects from inception through to completion, working on your own initiative with minimal supervision. Duties will include budget management, the preparation of specifications and drawings, procurement and contract administration, and the management of electrical programmes of work relating to the Council's housing stock.Ideally, you will hold a degree in Building Surveying or a related discipline. Alternatively, you will have substantial relevant experience in a similar Mechanical and Electrical role, supported by an HNC/HND in Building Surveying, Construction, or a relevant electrical qualification. You will possess detailed knowledge of building defects and associated remedial solutions, together with experience of delivering property-related projects.A sound working knowledge of housing-related legislation, regulations and best practice relating to repairs, maintenance and capital improvements is essential. This includes an understanding of CDM Regulations, Building Regulations and other relevant compliance requirements.St Albans is a unique English Cathedral City with a colourful history which can be seen in the Roman remains and variety of beautiful architecture, heritage sites and conservation areas. Set within green belt, off the M25, A1M and M1 the District includes a cathedral, vibrant city centre and thriving villages. Our centrally located offices in the city are near to the station (London St Pancras 20 minutes), shops and restaurants. In short it is a great place to live and work. In addition to working within a great team and a comprehensive salary you will have access to: 28.5 days basic annual leave (increasing with service) + bank holidays. Please note: annual leave will be pro-rated for anyone who does not have a standard full-time pattern of 37 hours over 5 days, e.g. part-timers Local Government Pension Scheme Flexible working options Staff Parking Permit Reimbursement of professional fees Comprehensive development and training Discounted membership at selected local sports and fitness centres Access to discounts and benefits via online platform Additional Information Disability Confident: We are proud to be a Disability Confident employer and guarantee an interview to anyone disclosing a disability whose application meets all the essential criteria for the post. Safeguarding: This post is subject to a Basic Disclosure Check. English Fluency: The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here. A detailed job description and person specification are published on the advert for this role. The person specification sets out the criteria we use to assess applicants. The Council reserves the right to reject applicants at the shortlisting stage, where the application process has not been completed correctly. Closing date for applications: 21August 2026 Interviews scheduled for week commencing: 24 August 2026 NOTE: Interviews are conducted throughout the application process. We reserve the right to close the vacancy at an earlier date and we strongly encourage you to submit your application as soon as possible. REF-
Rough Sleeper Services Commissioning Officer Location: Hybrid Working- Hove, BN3 (with travel to other sites as required) Rate: 25.00 per hour Contract: ASAP Start - Mid February 2027 Hours: Full Time- 35 hours per week The Opportunity We are seeking an experienced Rough Sleeper Services Commissioning Officer to support a key local authority homelessness programme focused on improving outcomes for rough sleepers and single homeless individuals requiring support and accommodation. This is an excellent opportunity for a commissioning professional who can work independently, engage senior stakeholders, and drive commissioning projects within a challenging but rewarding environment. The successful candidate will play a pivotal role in ensuring services are person-centred, outcomes-focused, financially sustainable, and responsive to the needs of vulnerable residents. Key Responsibilities The role will focus on commissioning, performance management, and quality improvement across homelessness and rough sleeper services, including: Commissioning & Service Development Lead and support commissioning and recommissioning projects. Review and develop service specifications and commissioning intentions. Conduct options appraisals and develop business cases and project plans. Develop innovative services and sustainable markets that improve outcomes for homeless individuals. Work collaboratively with Housing, Adult Social Care, Health partners, providers, and the voluntary sector. Performance & Contract Management Monitor commissioned services and contract performance. Ensure robust performance frameworks and improvement plans are in place. Analyse and report on service performance and statutory returns. Support consultation and stakeholder engagement activities. Develop meaningful KPIs and performance measures. Quality Improvement Lead quality assurance and service improvement initiatives. Work with providers to develop and implement improvement plans. Oversee service quality monitoring across supported housing provision. Support safeguarding activities, investigations, and service improvement actions. Promote partnership working across Housing, Health, Adult Social Care, and external agencies. Essential Experience We are looking for candidates with substantial commissioning experience within: Housing/ Homelessness Supported Accommodation Public Health Adult Social Care Other related Local Authority services You will need experience in: Leading commissioning projects independently Service redesign and market development Contract and performance management Working within local authority governance and decision-making frameworks Desirable Experience Knowledge of the Homelessness Reduction Act, Care Act, Better Care Fund/Plan, and related legislation. Experience working within homelessness or rough sleeper services. Why Apply? This is an opportunity to make a massive difference in the lives of vulnerable people whilst helping shape services that support the local community's ambition to eradicate rough sleeping. You will work alongside senior leaders, service providers, and strategic partners to deliver lasting improvements across homelessness services. Apply today for an immediate start and the chance to contribute to a high-profile programme running through to February 2027. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Aug 10, 2026
Seasonal
Rough Sleeper Services Commissioning Officer Location: Hybrid Working- Hove, BN3 (with travel to other sites as required) Rate: 25.00 per hour Contract: ASAP Start - Mid February 2027 Hours: Full Time- 35 hours per week The Opportunity We are seeking an experienced Rough Sleeper Services Commissioning Officer to support a key local authority homelessness programme focused on improving outcomes for rough sleepers and single homeless individuals requiring support and accommodation. This is an excellent opportunity for a commissioning professional who can work independently, engage senior stakeholders, and drive commissioning projects within a challenging but rewarding environment. The successful candidate will play a pivotal role in ensuring services are person-centred, outcomes-focused, financially sustainable, and responsive to the needs of vulnerable residents. Key Responsibilities The role will focus on commissioning, performance management, and quality improvement across homelessness and rough sleeper services, including: Commissioning & Service Development Lead and support commissioning and recommissioning projects. Review and develop service specifications and commissioning intentions. Conduct options appraisals and develop business cases and project plans. Develop innovative services and sustainable markets that improve outcomes for homeless individuals. Work collaboratively with Housing, Adult Social Care, Health partners, providers, and the voluntary sector. Performance & Contract Management Monitor commissioned services and contract performance. Ensure robust performance frameworks and improvement plans are in place. Analyse and report on service performance and statutory returns. Support consultation and stakeholder engagement activities. Develop meaningful KPIs and performance measures. Quality Improvement Lead quality assurance and service improvement initiatives. Work with providers to develop and implement improvement plans. Oversee service quality monitoring across supported housing provision. Support safeguarding activities, investigations, and service improvement actions. Promote partnership working across Housing, Health, Adult Social Care, and external agencies. Essential Experience We are looking for candidates with substantial commissioning experience within: Housing/ Homelessness Supported Accommodation Public Health Adult Social Care Other related Local Authority services You will need experience in: Leading commissioning projects independently Service redesign and market development Contract and performance management Working within local authority governance and decision-making frameworks Desirable Experience Knowledge of the Homelessness Reduction Act, Care Act, Better Care Fund/Plan, and related legislation. Experience working within homelessness or rough sleeper services. Why Apply? This is an opportunity to make a massive difference in the lives of vulnerable people whilst helping shape services that support the local community's ambition to eradicate rough sleeping. You will work alongside senior leaders, service providers, and strategic partners to deliver lasting improvements across homelessness services. Apply today for an immediate start and the chance to contribute to a high-profile programme running through to February 2027. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Housing and Resident Engagement Officer Watford, Hertfordshire Full-time Up to 33,000 + Benefits Are you passionate about delivering excellent resident services and creating positive communities? Sellick Partnership is collaborating with a growing housing and support provider seeking a proactive Housing & Resident Engagement Officer to join their team This is a varied and rewarding role where you'll act as the key link between residents, housing teams and support providers, ensuring residents feel heard, supported and engaged. As a Housing and Resident Engagement Officer your role will involve: Building positive relationships with residents across a portfolio of housing services Coordinating resident engagement activities, meetings and forums Managing complaints and compliments through to resolution Responding to reports of anti-social behaviour and working towards effective outcomes Supporting tenancy management activity, including warnings and possession processes Producing resident communications, newsletters and engagement materials Working closely with care providers, local authorities and partner agencies Maintaining accurate housing records and resident information Analysing resident feedback and performance data to identify service improvements About you: Experience within supported housing or working with vulnerable tenants Knowledge of housing legislation and tenancy law What's on Offer at this Housing organisation: Opportunity to make a genuine impact on resident experience Diverse role combining engagement, housing and community-focused responsibilities Supportive and collaborative working environment Career development opportunities within a growing organisation This opportunity would suit an experienced Housing Officer, Scheme Manager, Supported Housing Officer or Resident Services professional looking for a role with a broad remit across community engagement, tenancy support and resident wellbeing. If you are interested in working as Housing and Resident Liaison Officer, please click "apply now." For a confidential discussion, please contact Ebony Simpson at Sellick Partnership in the Derby Office today. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Aug 10, 2026
Full time
Housing and Resident Engagement Officer Watford, Hertfordshire Full-time Up to 33,000 + Benefits Are you passionate about delivering excellent resident services and creating positive communities? Sellick Partnership is collaborating with a growing housing and support provider seeking a proactive Housing & Resident Engagement Officer to join their team This is a varied and rewarding role where you'll act as the key link between residents, housing teams and support providers, ensuring residents feel heard, supported and engaged. As a Housing and Resident Engagement Officer your role will involve: Building positive relationships with residents across a portfolio of housing services Coordinating resident engagement activities, meetings and forums Managing complaints and compliments through to resolution Responding to reports of anti-social behaviour and working towards effective outcomes Supporting tenancy management activity, including warnings and possession processes Producing resident communications, newsletters and engagement materials Working closely with care providers, local authorities and partner agencies Maintaining accurate housing records and resident information Analysing resident feedback and performance data to identify service improvements About you: Experience within supported housing or working with vulnerable tenants Knowledge of housing legislation and tenancy law What's on Offer at this Housing organisation: Opportunity to make a genuine impact on resident experience Diverse role combining engagement, housing and community-focused responsibilities Supportive and collaborative working environment Career development opportunities within a growing organisation This opportunity would suit an experienced Housing Officer, Scheme Manager, Supported Housing Officer or Resident Services professional looking for a role with a broad remit across community engagement, tenancy support and resident wellbeing. If you are interested in working as Housing and Resident Liaison Officer, please click "apply now." For a confidential discussion, please contact Ebony Simpson at Sellick Partnership in the Derby Office today. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.
Make a Real Difference Every Day At Peabody, we help vulnerable people live safely and independently. We're looking for a Specialist Housing Officer - Agency Managed to oversee housing services delivered by partner organisations and ensure residents receive an excellent service. The Role You'll: Monitor the performance of managing agents and support providers Build strong relationships with residents and partners Carry out inspections, audits and compliance checks Manage tenancy, property and repair issues Help create safe, well-managed communities About You You'll have: Experience in housing management, supported housing or a similar customer-facing role Knowledge of housing legislation and good practice Strong communication and problem-solving skills Experience managing partner or contractor performance A full UK driving licence and access to your own vehicle Why Peabody? Up to 30 days' annual leave + bank holidays Up to 10% pension contribution 4x salary life assurance Flexible benefits and employee discounts Two paid volunteering days each year Please note: An enhanced DBS check is required. Peabody cannot offer sponsorship for this role. If you're passionate about improving lives through high-quality housing services, we'd love to hear from you. Apply with your anonymised CV and supporting statement today.
Aug 08, 2026
Full time
Make a Real Difference Every Day At Peabody, we help vulnerable people live safely and independently. We're looking for a Specialist Housing Officer - Agency Managed to oversee housing services delivered by partner organisations and ensure residents receive an excellent service. The Role You'll: Monitor the performance of managing agents and support providers Build strong relationships with residents and partners Carry out inspections, audits and compliance checks Manage tenancy, property and repair issues Help create safe, well-managed communities About You You'll have: Experience in housing management, supported housing or a similar customer-facing role Knowledge of housing legislation and good practice Strong communication and problem-solving skills Experience managing partner or contractor performance A full UK driving licence and access to your own vehicle Why Peabody? Up to 30 days' annual leave + bank holidays Up to 10% pension contribution 4x salary life assurance Flexible benefits and employee discounts Two paid volunteering days each year Please note: An enhanced DBS check is required. Peabody cannot offer sponsorship for this role. If you're passionate about improving lives through high-quality housing services, we'd love to hear from you. Apply with your anonymised CV and supporting statement today.
Health & Safety Manager for Joseph Rowntree Housing for 2,500 properties across Yorkshire and the North East. Client Details At Joseph Rowntree Housing Trust (JRHT), we're not just offering jobs - we're building a community of passionate people who want to make a real difference. Whether you work in housing, care, or a supporting service, you'll find a purpose driven organisation where your ideas are welcomed, your development is supported, and your impact matters. We have 2,500 properties across Yorkshire and the North East, with our head office being based in York and offer an agile working model. JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well-managed communities, prioritising those in greatest need. We're proud of our values-driven culture. We believe in trust, care, and making a meaningful difference in the lives of our residents and each other. At JRHT, you'll find a workplace where you can be yourself, feel part of something bigger, and do work that means something. The Compliance & Safety Team at JRHT has undertaken a strategic plan for enhanced growth to support legislative changes in the housing sector to future proof the safety of our customers. As part of this strategy we are recruiting to 3 specialist positions: Head of Compliance Health & Safety Manager Health & Safety Officer Description H&S Manager for 2,500 properties across Yorkshire and the North East Line management of a H&S Officer with support from the wider compliance team Construction and Corporate H&S for the organisation H&S policies and procedures CDM Management of the H&S dashboard matrix and the Assure system Fire risk actions H&S training and development Site inspections, risk assessments and method statements Incident investigations To work in partnership with key stakeholders including the property services team and HSE Profile NEBOSH qualification H&S expertise including IOSH, CDM and RIDDOR Experience operating in a similar role in the housing or care sectors Understanding of construction/maintenance H&S Commutable distance of York Job Offer 57,239 salary Agile & flexible working model Excellent Pension Scheme with a 6% employer contribution, plus Death in Service 33 days paid holiday including bank holidays with the option to buy or sell more Wellbeing Hub, face-to-face counselling, access to staff network groups and an Employee Support Programme offering confidential support 24/7, 365 days a year Cost of living support with discounts and vouchers with 800+ retailers, utility services and supermarkets via the Rewards Portal Emergency Leave, Carers Leave and enhanced new-parent and adoption pay Health Care Cash Plan and gym membership discounts Free on-site parking, Season ticket Travel Loan and a Cycle To Work Scheme
Aug 08, 2026
Full time
Health & Safety Manager for Joseph Rowntree Housing for 2,500 properties across Yorkshire and the North East. Client Details At Joseph Rowntree Housing Trust (JRHT), we're not just offering jobs - we're building a community of passionate people who want to make a real difference. Whether you work in housing, care, or a supporting service, you'll find a purpose driven organisation where your ideas are welcomed, your development is supported, and your impact matters. We have 2,500 properties across Yorkshire and the North East, with our head office being based in York and offer an agile working model. JRHT strives to be a housing association that is sustainable and engaging, providing high quality and continuously improving services and decent affordable homes in well-managed communities, prioritising those in greatest need. We're proud of our values-driven culture. We believe in trust, care, and making a meaningful difference in the lives of our residents and each other. At JRHT, you'll find a workplace where you can be yourself, feel part of something bigger, and do work that means something. The Compliance & Safety Team at JRHT has undertaken a strategic plan for enhanced growth to support legislative changes in the housing sector to future proof the safety of our customers. As part of this strategy we are recruiting to 3 specialist positions: Head of Compliance Health & Safety Manager Health & Safety Officer Description H&S Manager for 2,500 properties across Yorkshire and the North East Line management of a H&S Officer with support from the wider compliance team Construction and Corporate H&S for the organisation H&S policies and procedures CDM Management of the H&S dashboard matrix and the Assure system Fire risk actions H&S training and development Site inspections, risk assessments and method statements Incident investigations To work in partnership with key stakeholders including the property services team and HSE Profile NEBOSH qualification H&S expertise including IOSH, CDM and RIDDOR Experience operating in a similar role in the housing or care sectors Understanding of construction/maintenance H&S Commutable distance of York Job Offer 57,239 salary Agile & flexible working model Excellent Pension Scheme with a 6% employer contribution, plus Death in Service 33 days paid holiday including bank holidays with the option to buy or sell more Wellbeing Hub, face-to-face counselling, access to staff network groups and an Employee Support Programme offering confidential support 24/7, 365 days a year Cost of living support with discounts and vouchers with 800+ retailers, utility services and supermarkets via the Rewards Portal Emergency Leave, Carers Leave and enhanced new-parent and adoption pay Health Care Cash Plan and gym membership discounts Free on-site parking, Season ticket Travel Loan and a Cycle To Work Scheme
Senior Housing Support Officer £34,000 Permanent 37 hrs pw Heckmondwike Hamilton Woods Associates are currently working on behalf of a not-for-profit organisation, who are recruiting for a Senior Housing Support Officer to work within their hostel-based services for young people aged 16- 25 years. The role will require shift working either 8:30am- 4pm or 2pm-10pm across Monday - Friday. Some weekend working will be required. The successful postholder will be responsible for the supervision of a team of 5, comprised of Housing Support Officers and Night Support Workers. Responsibilities of the Senior Housing Support Officer: Delivering a high-quality support service to young people aged 16-25 years living within a hostel based setting Managing a small caseload of clients Supervising a team of 5 staff members Ensuring staff rotas are updated and covered in times of absence Maintaining and monitoring policies and procedures within the team Supporting colleagues within the team through training and coaching Developing and maintaining effective working relationships with external working partners Essential Criteria of the Senior Housing Support Officer: Experience in supported housing or accommodation-based services. Experience working within a supervisory / team leader capacity within a similar environment Ability to work flexibly across sites, including evenings and weekends. Benefits of the Senior Housing Support Officer: 26 days annual leave (rising to 31 after 5 years service) Group pension scheme, matched up to 9% BUPA Health Cash Plan Opportunity to buy and sell back annual leave Cycle to work scheme To be considered for this exciting role, please contact Bethan Hall (Director) at Hamilton Woods on or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, please deem your application unsuccessful.
Aug 08, 2026
Full time
Senior Housing Support Officer £34,000 Permanent 37 hrs pw Heckmondwike Hamilton Woods Associates are currently working on behalf of a not-for-profit organisation, who are recruiting for a Senior Housing Support Officer to work within their hostel-based services for young people aged 16- 25 years. The role will require shift working either 8:30am- 4pm or 2pm-10pm across Monday - Friday. Some weekend working will be required. The successful postholder will be responsible for the supervision of a team of 5, comprised of Housing Support Officers and Night Support Workers. Responsibilities of the Senior Housing Support Officer: Delivering a high-quality support service to young people aged 16-25 years living within a hostel based setting Managing a small caseload of clients Supervising a team of 5 staff members Ensuring staff rotas are updated and covered in times of absence Maintaining and monitoring policies and procedures within the team Supporting colleagues within the team through training and coaching Developing and maintaining effective working relationships with external working partners Essential Criteria of the Senior Housing Support Officer: Experience in supported housing or accommodation-based services. Experience working within a supervisory / team leader capacity within a similar environment Ability to work flexibly across sites, including evenings and weekends. Benefits of the Senior Housing Support Officer: 26 days annual leave (rising to 31 after 5 years service) Group pension scheme, matched up to 9% BUPA Health Cash Plan Opportunity to buy and sell back annual leave Cycle to work scheme To be considered for this exciting role, please contact Bethan Hall (Director) at Hamilton Woods on or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of applications if you have not heard back from HWA within 7 - 10 days, please deem your application unsuccessful.
Your new role Southend City Council have an exciting new opportunity for an enthusiastic, permanent, full-time Arboricultural Officer to join the Parks Team. The post holder will carry out regular inspections and arrange any necessary work on council-owned trees, including those on the highway, in parks, woodlands, housing land and schools, and raise orders using the Ezytreev system. The post also includes identifying suitable areas and species for tree planting, responding to resident enquiries and providing arboricultural advice to officers and members.Quality assurance and monitoring are an important part of the job as well as keeping accurate, up-to-date records. Tree inspections will include ad-hoc checks in response to enquiries from residents, councillors, other departments and stakeholders. This will include insurance-related enquiries.Southend City Council is committed to maintaining and extending the canopy cover in the city, so planning and delivering tree planting programmes forms an important part of the job.This is an exciting opportunity to develop your personal skill set whilst undertaking a wide range of tree management tasks.A full UK driving licence is essential. What you'll need to succeed To be successful in this position, you MUST have a nationally recognised qualification in Arboriculture e.g. HND Arboriculture and demonstrable experience and knowledge of tree husbandry and arboricultural management techniques. It would be an advantage if you have, or would be willing to, obtain a Professional Tree Inspector qualification. You will be experienced in using IT applications for arboriculture such as Ezytreev and show adaptability and flexibility to prioritise workloads. You must have adaptability, flexibility, be able to work under pressure, deal with high workloads and have high standards of oral and written communication.Be able to communicate and collaborate with others and establish positive relationships with the public and the local elected members.The candidate should have experience and knowledge of contact and dealings with the public.A full UK driving licence is essential. What you'll get in return When joining the council, you can enjoy a range of benefits including: 25 days annual leave, flexible working and excellent training and development opportunities. They are committed to ensuring that you are supported in this varied and challenging role with the appropriate level of training. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 08, 2026
Full time
Your new role Southend City Council have an exciting new opportunity for an enthusiastic, permanent, full-time Arboricultural Officer to join the Parks Team. The post holder will carry out regular inspections and arrange any necessary work on council-owned trees, including those on the highway, in parks, woodlands, housing land and schools, and raise orders using the Ezytreev system. The post also includes identifying suitable areas and species for tree planting, responding to resident enquiries and providing arboricultural advice to officers and members.Quality assurance and monitoring are an important part of the job as well as keeping accurate, up-to-date records. Tree inspections will include ad-hoc checks in response to enquiries from residents, councillors, other departments and stakeholders. This will include insurance-related enquiries.Southend City Council is committed to maintaining and extending the canopy cover in the city, so planning and delivering tree planting programmes forms an important part of the job.This is an exciting opportunity to develop your personal skill set whilst undertaking a wide range of tree management tasks.A full UK driving licence is essential. What you'll need to succeed To be successful in this position, you MUST have a nationally recognised qualification in Arboriculture e.g. HND Arboriculture and demonstrable experience and knowledge of tree husbandry and arboricultural management techniques. It would be an advantage if you have, or would be willing to, obtain a Professional Tree Inspector qualification. You will be experienced in using IT applications for arboriculture such as Ezytreev and show adaptability and flexibility to prioritise workloads. You must have adaptability, flexibility, be able to work under pressure, deal with high workloads and have high standards of oral and written communication.Be able to communicate and collaborate with others and establish positive relationships with the public and the local elected members.The candidate should have experience and knowledge of contact and dealings with the public.A full UK driving licence is essential. What you'll get in return When joining the council, you can enjoy a range of benefits including: 25 days annual leave, flexible working and excellent training and development opportunities. They are committed to ensuring that you are supported in this varied and challenging role with the appropriate level of training. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Your new company An exciting opportunity has arisen for an experienced Housing Support Officer to join a busy housing team supporting vulnerable individuals and helping them to sustain successful tenancies. Your new role You will work closely with tenants and partner agencies to provide high-quality housing support, empowering service users to live independently and maintain stable accommodation. This is a varied role where no two days are the same. Provide person-centred housing support to tenants with a range of needs. Assist individuals in developing independent living skills and sustaining tenancies. Support service users with budgeting, benefit applications and accessing relevant services. Conduct regular visits, assessments and support reviews. Liaise with internal teams and external agencies, including health, social work and support providers. Maintain accurate case records and support plans. Identify and manage tenancy-related risks, making referrals where required. Promote positive outcomes and encourage service user engagement. What you'll need to succeed Previous experience with housing support, homelessness, supported housing or tenancy sustainment. Strong knowledge of housing legislation and support services. Experience working with vulnerable individuals and complex needs. Excellent communication and relationship-building skills. Ability to manage a caseload and prioritise competing demands. Confident working independently and as part of a team. PVG Full driving licence desirable. What you'll get in return Competitive hourly rate Immediate start available Opportunity to make a genuine impact within the local community Valuable experience within a respected public sector organisation Potential contract extension What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Aug 08, 2026
Seasonal
Your new company An exciting opportunity has arisen for an experienced Housing Support Officer to join a busy housing team supporting vulnerable individuals and helping them to sustain successful tenancies. Your new role You will work closely with tenants and partner agencies to provide high-quality housing support, empowering service users to live independently and maintain stable accommodation. This is a varied role where no two days are the same. Provide person-centred housing support to tenants with a range of needs. Assist individuals in developing independent living skills and sustaining tenancies. Support service users with budgeting, benefit applications and accessing relevant services. Conduct regular visits, assessments and support reviews. Liaise with internal teams and external agencies, including health, social work and support providers. Maintain accurate case records and support plans. Identify and manage tenancy-related risks, making referrals where required. Promote positive outcomes and encourage service user engagement. What you'll need to succeed Previous experience with housing support, homelessness, supported housing or tenancy sustainment. Strong knowledge of housing legislation and support services. Experience working with vulnerable individuals and complex needs. Excellent communication and relationship-building skills. Ability to manage a caseload and prioritise competing demands. Confident working independently and as part of a team. PVG Full driving licence desirable. What you'll get in return Competitive hourly rate Immediate start available Opportunity to make a genuine impact within the local community Valuable experience within a respected public sector organisation Potential contract extension What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
