77 jobs found

Job Title: SME Account Handler Location: Burgess Hill, with optional London office exposure Salary: £35,000 - £45,000 About the Company: An established commercial insurance broker with a strong reputation for providing tailored insurance solutions to SME clients. The business combines the personal service of a regional brokerage with the resources and market reach of a wider international group. With a client-retention rate of approximately 92%, the team has built lasting relationships through responsive advice and consistent service. Role Summary: This is an opportunity for an experienced SME Account Handler to join a busy and established commercial insurance team in Burgess Hill. You will take ownership of an existing book of clients, manage a high volume of incoming work and provide a responsive, phone-first service. The role is based in the Burgess Hill office. There may also be opportunities to spend time in the London office for those who would value wider exposure, but this is not a hybrid-working position. Key Responsibilities: Manage an established SME client book: Build strong client relationships and help maintain the team's high retention levels Handle commercial renewals: Review client requirements, obtain terms and support clients throughout the renewal process Process mid-term adjustments: Ensure policy changes are completed accurately and communicated clearly Manage work from a central inbox: Take ownership of renewals, client letters, terms and servicing requests Maintain a phone-first approach: Resolve client enquiries efficiently and provide accessible, personal support Prioritise your own workload: Manage a high volume of activity while meeting deadlines and service expectations Requirements: Recent commercial insurance account-handling experience Strong knowledge of commercial combined insurance Experience handling property owners' insurance Confidence managing renewals, mid-term adjustments and policy documentation Ability to manage a busy workload with limited supervision Acturis experience would be advantageous If this role isn't quite right, it's still worth speaking to one of our specialist team - we may be working on something that hasn't hit the market yet. Related Job Titles: Commercial Account Handler, SME Insurance Account Handler, Commercial Insurance Broker, Commercial Client Adviser, Corporate Account Handler

Working in Personal Lines Insurance and looking to make the move into Commercial or already in Commercial Insurance? This long established Insurance broker are looking for suitably intelligent and ambitious Insurance professionals to help look after a growing book of Insurance business, It is office based in the SW London area close to the train station so you will need to live fairly local to make commuting easy, Essex/Kent/Hertfordshire for example isn't going to work. The company deal with a range of Commercial Lines clients and are looking for candidates with at least 1 year of relevant Insurance broking experience . Please don't apply if you don't work in Insurance. The purpose of the role is to provide account handler support to loyal clients and to look after renewals as well as dealing with new business enquiries, this is not a targeted sales style of role at all so relationship management and clear communication are key. Salaries are very competitive and come with a range of benefits and holiday entitlement. 4 days a week in SW London with 1 day a week worked from home after initial onboarding. If you are looking for the best training and career prospect on offer and a positive company with a brilliant ethos then apply today in strict confidence. If you do not have the relevant Insurance experience then we are unable to forward your cv at this time .

First Response Claims Handler Location: Uxbridge Type: Full-Time Hybrid Working hours: Monday to Friday Covering hours between 8am - 6pm (shifts 8-430pm & 930-6pm) 1 in 4 Saturdays 930am - 330pm 1 shift per week 1030-730pm Ready to turn chaos into calm after a car accident? Join our vibrant, fast-paced team and be the first friendly voice our customers hear following an accident! We've been helping non-fault drivers get back on the road for 30 years, by providing like-for-like replacement vehicles, expert claims assistance and a genuinely caring service. As we continue to grow, we are looking for First Response Claims Handlers to join our fast-paced, fun and supportive team! What You'll Be Doing: As a First Response Claims Handler, you'll play a key role in the early stages of the claims process. Your responsibilities will include: Handling new accident referrals from our trusted partners and guiding our clients through the initial steps in their claim. Investigating accident details to assess liability, damages and potential fraud! Explaining our services and benefits to our clients in a clear & confident way - feeling confident in negotiating and sales skills is a benefit! Organising suitable replacement vehicles quickly and efficiently. Managing multiple client accounts with empathy and professionalism. Making smart, commercial decisions that benefit both the customer and the business! Delivering top-tier customer service with empathy & energy! Promoting our services with confidence and care! What You Bring: A friendly and engaging phone manner. Strong communication, listening skills, and decision-making skills. Great time management and attention to detail. The ability to stay calm and make quick, informed decisions A passion for helping people and working in a team A team-first attitude and a willingness to learn Basic Microsoft Office skills (Word, Outlook) Bonus points for knowledge of the automotive or insurance world-but not essential! Why You'll Love It Here: A fun, social, and supportive team environment - with team meetings, games, fun socials both as a team and a wider business! We work hard, support each other & have fun while doing it! Loads of opportunities to grow your skills in customer service, sales, and admin - as well as lots of progression opportunities from within! A company that genuinely cares about its people and customers - a meaningful role where we help people during a stressful time & make a difference! We have been around for 30 years and are still growing Fast-paced days that fly by-and no two are ever the same

Commercial Account Handler - York or Hull - Hybrid - Up to 35,000 + Bonus This is an opportunity to join one of the region's most respected independent brokers - a business that's built its reputation on tailored advice, long-term relationships and genuinely looking after its clients. With offices in York and Hull, this is a brokerage that values quality over volume. If you're ready to move away from high-pressure, transactional environments and into a firm where you can truly own your portfolio and build lasting relationships with local businesses, this is worth a serious look. Salary: Up to 35,000 Location: York or Hull Working pattern: Hybrid - post probation What they're looking for A proven background in commercial account handling Strong technical knowledge across commercial lines - property, liability and specialist cover Someone who builds genuine rapport with clients and underwriters alike Analytical, organised and comfortable with insurance software and Microsoft Office A commitment to high-touch, relationship-led client service Why join them? A well-established, independent broker with a strong regional reputation Bonus structure rewarding both retention and new business - your effort is recognised Full CII study support and funding Hybrid working post-probation A team that values your contribution, not just your output Ready to make a move? Get in touch - even if you're just exploring your options. To Apply We are currently shortlisting for interview. If you are an experienced commercial insurance professional ready to join a dynamic and independent team, please submit your CV today for immediate consideration. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.

This long established Insurance broker are looking for suitably intelligent and ambitious Insurance professionals to help look after a growing book of Insurance business, It is office based in the Gillingham area close to the train station so you will need to live fairly local to make commuting easy. The company deal with both residential and Commercial property and are looking for candidates with at least 2 years of relevant Insurance broking experience ideally within Household or Property Insurance. Please don't apply if you don't work in Insurance. This is a varied position incorporating the duties of a client facing account handler and renewals executive. The purpose of the role is to provide account handler support to loyal clients and to look after renewals as well as dealing with new business enquiries, this is not a targeted sales style of role at all so relationship management and clear communication are key. Salaries are very competitive and come with a range of benefits and holiday entitlement. If you are looking for the best training and career prospect on offer and a positive Medway based company with a brilliant ethos then apply today in strict confidence. If you do not have the relevant Insurance experience then we are unable to forward your cv at this time .

COMMERCIAL INSURANCE ACCOUNT HANDLERDARTFORD SALARY UP TO £35,000 + BONUS & STUDY SUPPORT OPPORTUNITY: My client is a well established Chartered Insurance Broker working with the commercial sector and is now looking to expand their team after recent unprecedented growth! Due to this continued success they have a fantastic opportunity for an experienced Commercial Account Handler to join the team and develop their career in the business.Should you be a experienced Commercial Account Handler with previous experience in Property, Retail, Combined Packages & D&O looking for an opportunity in a rewarding environment where you are offered study support, fantastic opportunities to develop and progress and work with a driven and motivated team, this opportunity is not to be missed! PACKAGE: Salary up to £35,000 + Bonus Friendly and supportive team Clear Development Path. Funding for further broker exams Many other additional benefits ACCOUNT HANDLER RESPONSIBILITIES: To ensure that broker presentations are auctioned and administered in a timely and efficient manner, To ensure that quotations via the Broking desk are delivered on time with all the relevant information, To assist in interpreting Broker needs and provide solutions. Liaising with Underwriters and insurers ensuring opportunities are maximised. To ensure the correct recording of all Broking Desk placements To assist with the preparation of Management Information as required To provide additional support to help to the Commercial Desk Team to ensure mid-term adjustments and quotes are auctioned in a timely and effective manner SKILLS & ABILITIES: Experience in a Commercial Insurance Account Handler Property, Retail, Combined Packages & D&O insurance experience preferred but not essential would be very advantageous. Ability to organising self and own work. Questioning and evaluation of client needs. Ability to build relationships - internal & external. Communication skills: telephone, verbal & written. Selling and cross selling. Rapport building with clients and underwriters. TO APPLY: If you are an experienced Commercial Account Handler with the required skills, please send your CV for immediate consideration. We are currently shortlisting for interviews. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.

Job Title: Senior Claims Handler Location: Liverpool Salary: £31,831 Plus up to £2,500 performance related bonus per annum, once established within your role Job Type: Full Time, Permanent Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm(on a rota basis), plus 1 in 5 Saturdays 9:00am to 17:00pm We are looking for experienced claims handlers who want to go beyond managing claims to truly make a difference. As a Senior Claims Handler, you'll take ownership of claims from start to finish, making confident decisions and delivering better outcomes for our customers. This is a role for someone who doesn't just follow process but improves it. Someone who takes pride in solving problems, supporting others, and leaving every claim in a better place than they found it. What you will be doing: Managing customers claims from first notification of loss through to settlement Making fair, timely and confident decisions Reducing customer effort at every stage of the journey Communicate with clarity Minimising hand-offs and creating seamless customer experiences Supporting and coaching colleagues, sharing your expertise Identifying opportunities to improve how we work and deliver good customer outcomes Consider the commercials when settling the claim What we're looking for: Has experience handling insurance claims Takes ownership and sees things through to completion Builds trust through clear and effective communication Thinks commercially while always doing the right thing for the customer Proactively solves problems rather than waiting for direction Enjoys supporting others and sharing knowledge Is curious and driven to improve processes and customer outcomes Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Senior Insurance Claims Executive, Senior Claims Account Manager, Senior Claims Handler, Senior Customer Claims Handler, Senior Claims Assistant may all be considered.

Job Title: Motor Claims Handler Location: Sevenoaks with hybrid working Salary: Between 28,747 and 38,160 DOE plus 2000 annual bonus potential achieved quarterly Job Type: Full Time, Permanent Working Hours: Monday to Friday 9:00am - 5:30pm, 37.5 hours per week We are currently recruiting a Motor Claims Handler to join the Fleet and Specialist product team. This individual will be pro-actively managing a portfolio of Fleet and Specialist products in motor claims from start through settlement, covering all Heads of Damage such as Accidental Damage, Property Damage, Credit Hire and Third-party Personal Injury claims (Portal and Non Portal). You will be providing exceptional level of service and relationship management to our Fleet customers. What you will be doing: Validate all claims for indemnity and fraud. Assess liability including communication of our decision. Contact all potential claimants or representatives in a timely manner to establish our exposure in respect of all Heads of Damage, ensuring that key information is obtained and updated on the claim file. Accurate quantum assessment of claims presented using the relevant tools available to assist. Identify cases where intervening on vehicle losses will reduce our overall exposure, utilising resource of specialist inhouse motor engineers. Ensure indemnity spend is minimized by commercial decision making. Proactive diary management to monitor and progress cases. Application and investigation to ensure accurate reserves in line with company guidelines. Accountability for own performance against set objectives. Adherence to best practice and key strategies. Effective file and portfolio management. Assist with coaching and mentoring of less experienced handlers. Any other Ad hoc task as the needs of the business dictate What we're looking for: Persuasive, strong and confident communicator with the ability to relationship manage. Ability to use own initiative to explore all options to achieve the best outcome for the business. Motivated self-starter. Ability to work as part of a team. Ability to work in a culture of openness, trust, and respect. Strong organisation skills with the ability to prioritise tasks. Ability to fact find and analyse information to result in accurate decision making. Significant PI and/or credit hire claims experience, commercial market awareness and extensive working knowledge of the Pre-Action Protocol, Civil Procedure Rules & hourly rate costs. Experience of handling Injury claims outside of the Low Value Personal Injury claims Portal. Ability to use own initiative to explore all options to achieve the best outcome for the business. Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression A Few Things to Know Before You Apply Checks & Clearances All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Inbound Customer Services, Insurance Claims Handler, Customer Service Representative, Claim Handler, Customer Claims Executive, Motor Claims Customer Services Executive, Motor Claims Advisor, Insurance Claims Advisor may also be considered for this role.

Hybrid new vacancy with a leading North Kent based Insurance brokers who have an unusually low staff turnover as they know how to look after their staff. If you have been working in Commercial Insurance for a number of years and have a stable career history we would love to hear from you. They have a role looking after an existing and varied book of Commercial Insurance clients with a range of small and medium companies and industries but no matter how small the client the service and customer ethos are always the same and this starts with a well trained and motivated team of brokers! The company are very much open to the modern way of working so you will works some days from home and some in the office but you will really need to get to the office certain days of the week. To apply for this role you really need to have current Insurance broking or underwriting experience and be looking to get your career to the next level! Clark James Insurance Recruitment genuinely care about our candidates and have your best interests at heart, our special relationship with the company means we can get your cv to the top of the pile!

Job Title: Motor Claims Handler Location: Liverpool with hybrid working Salary: Between 28,747 and 38,160 DOE plus 2000 annual bonus potential achieved quarterly Job Type: Full Time, Permanent Working Hours: Monday to Friday 9:00am - 5:30pm, 37.5 hours per week We are currently recruiting a Motor Claims Handler to join the Fleet and Specialist product team. This individual will be pro-actively managing a portfolio of Fleet and Specialist products in motor claims from start through settlement, covering all Heads of Damage such as Accidental Damage, Property Damage, Credit Hire and Third-party Personal Injury claims (Portal and Non Portal). You will be providing exceptional level of service and relationship management to our Fleet customers. What you will be doing: Validate all claims for indemnity and fraud. Assess liability including communication of our decision. Contact all potential claimants or representatives in a timely manner to establish our exposure in respect of all Heads of Damage, ensuring that key information is obtained and updated on the claim file. Accurate quantum assessment of claims presented using the relevant tools available to assist. Identify cases where intervening on vehicle losses will reduce our overall exposure, utilising resource of specialist inhouse motor engineers. Ensure indemnity spend is minimized by commercial decision making. Proactive diary management to monitor and progress cases. Application and investigation to ensure accurate reserves in line with company guidelines. Accountability for own performance against set objectives. Adherence to best practice and key strategies. Effective file and portfolio management. Assist with coaching and mentoring of less experienced handlers. Any other Ad hoc task as the needs of the business dictate What we're looking for: Persuasive, strong and confident communicator with the ability to relationship manage. Ability to use own initiative to explore all options to achieve the best outcome for the business. Motivated self-starter. Ability to work as part of a team. Ability to work in a culture of openness, trust, and respect. Strong organisation skills with the ability to prioritise tasks. Ability to fact find and analyse information to result in accurate decision making. Significant PI and/or credit hire claims experience, commercial market awareness and extensive working knowledge of the Pre-Action Protocol, Civil Procedure Rules & hourly rate costs. Experience of handling Injury claims outside of the Low Value Personal Injury claims Portal. Ability to use own initiative to explore all options to achieve the best outcome for the business. Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression A Few Things to Know Before You Apply Checks & Clearances All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Inbound Customer Services, Insurance Claims Handler, Customer Service Representative, Claim Handler, Customer Claims Executive, Motor Claims Customer Services Executive, Motor Claims Advisor, Insurance Claims Advisor may also be considered for this role.

Commercial Account Handler Bolton Salary £35,000 - £42,000 plus additional benefits Cameron James is partnering with a rapidly growing insurance broker who are seeking a Commercial Account Handler to join their lively Bolton based team. With responsibility for supporting the Account Executives in managing a varied portfolio of commercial clients. This is a key role tasked with delivering exceptional client service, ensuring policies are accurately administered, and helping retain and grow client relationships. This is a great opportunity for someone who enjoys building relationships, thrives in a fast-paced environment, and wants to develop their career within commercial insurance. Key Responsibilities: • Manage and service a portfolio of commercial insurance clients • Act as a day-to-day point of contact, handling mid-term adjustments, renewals, and queries • Prepare and issue documentation including quotations, endorsements, and policy schedules • Liaise with insurers to negotiate terms and secure competitive cover • Support Account Executives with new business and renewal presentations • Ensure all work complies with regulatory and company standards • Identify opportunities to cross-sell and up-sell where appropriate About You: • Experience in a commercial insurance account handling role • Good knowledge of commercial insurance products and markets • Strong organisational skills with excellent attention to detail • Confident communicator, both written and verbal • Customer-focused with a solutions-driven mindset • Comfortable working with multiple systems and managing competing priorities • Cert CII (or working towards) desirable but not essential • Previous experience of using Acturis would be beneficial If you wish to apply for this position, please click on the link and a consultant from Cameron James will be in touch.

Commercial Broker - Manchester - Hybrid - Up to £36,000 This is a rare opportunity to join one of the most established and respected names in the UK insurance market- with a Manchester team that punches well above its weight. Ranked among the largest independent brokers in the UK, this is a business with genuine heritage, direct access to Lloyd's of London, and a reputation built over two centuries of putting clients first. Their Manchester office brings that same expertise and market access to businesses across the North West - and they're growing the team to match. Salary: Up to £36,000 Location: Manchester Working pattern: Hybrid - just 2 days in the office What they're looking for Around 5 years' experience in commercial broking or account handling - this is the sweet spot A genuine all-rounder with cross-class SME knowledge Acturis experience preferred Organised, switched-on and keen to keep developing Someone who can hit the ground running and contribute to a collaborative, high-performing team Why join them? One of the UK's oldest and most respected independent brokers Direct access to Lloyd's of London and a wide network of specialist markets A genuinely supportive Manchester team with a strong culture and real variety in the work Flexible hybrid working - just two days in the office Full study support and a clear path for career progression The kind of name on your CV that opens doors Ready to make a move? Get in touch - even if you're just exploring your options. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.

Job title: Commercial Claims Manager Salary: £50,000 per annum + Benefits Location: Birmingham OVERVIEW We are currently working with a leading global broker who due to expansion are recruiting for a Commercial Claims Manager to join their expanding team in Birningham. You will be responsible for leading a team of claims handlers, providing ongoing coaching, mentoring, and clear development pathways to build technical expertise and support career progression. RESPONSIBILITIES Lead and oversee the daily operations of the Claims team, ensuring the effective management of commercial claims and the delivery of a high-quality, customer-centric service. Support the development and execution of operational strategies, policies, and procedures, ensuring alignment with organisational goals and the consistent delivery of service excellence. Foster a high-performance culture built on accountability, continuous improvement, and professional development, setting clear expectations and leading by example. Analyse performance data, management information (MI), and operational trends to identify opportunities for improvement, partnering with the Claims Operations and Business Performance Manager to implement lasting efficiencies and enhancements. Work collaboratively with key internal stakeholders, including HR, Learning & Development, Broking, and Client Servicing teams, to strengthen team capability, engagement, and client satisfaction. Develop and maintain strong relationships with both internal and external stakeholders, supporting effective claims management, collaboration, and knowledge sharing. Handle and resolve client complaints promptly and professionally, ensuring compliance with regulatory requirements, internal policies, and service standards. EXPERIENCE Minimum of 3 years' experience in a leadership or managerial role within the commercial claims insurance market, with a proven track record of leading and developing high-performing teams. Cert CII desired not essential (or working towards). SKILLS Strong communication and interpersonal skills. Excellent organisational skills and attention to detail. Proficiency in relevant computer applications. If you have the relevant experience or know someone that does please contact me now on or email us at

Commercial Account Handler - Manchester Salary £35,000 - £45,000 plus additional benefits, hybridworking, study support towards CII qualifications. An established and growing North Manchester based insurance brokerage is looking to appoint an experienced Commercial Account Handler to support its highly varied commercial client portfolio. This role would be an ideal fit for an experienced broker who enjoys delivering excellent service, is committed to finding solutions that meet client needs, building strong relationships, and thrives working in a professional, fast-paced environment. Our client is a proudly independent business that takes pride in nurturing and developing their people to reach their maximum potential. Key Responsibilities Manage and service a portfolio of commercial insurance clients Handle renewals, new business quotations, and mid-term adjustments Liaise with insurers to obtain competitive terms and appropriate cover Prepare and issue accurate policy documentation Act as the main point of contact for day-to-day client queries Ensure all activity complies with FCA regulations and internal processes Support Account Executives with placement and client servicing About You Previous experience in a Commercial Account Handler or similar insurance role Good knowledge of commercial insurance products and markets Strong organisational and communication skills High attention to detail and ability to manage multiple workloads Confident dealing with clients and insurers Cert CII (or working towards) advantageous but not essential Experience of using Acturis would be highly advantageous What s on Offer Competitive salary dependent on experience Hybrid or flexible working options Supportive team and positive working culture Career development and progression opportunities Ongoing training and professional qualifications supported If you wish to apply for the position please click on the link and a consultant from Cameron James will be in touch.

Commercial Account Handler - Stockport - Up to 35,000 Join a well-regarded, independent broker in Stockport with a strong reputation for client service and a growing commercial book - and become a key part of the team that keeps delivering on that promise. This is a role for an experienced commercial handler who's ready to take ownership of a varied SME portfolio and hit the ground running. You'll work across a broad range of commercial classes, supported by a team that takes real pride in making insurance straightforward for its clients. Salary: Up to 35,000 Location: Stockport Working pattern: Office based What you'll be doing Managing a portfolio of broad SME clients across multiple commercial classes Handling renewals, MTAs and day-to-day client servicing Liaising with insurers to negotiate terms and secure the right cover for clients Maintaining accurate client records on Acturis Building strong, lasting relationships with clients and delivering a high standard of service throughout What they're looking for Minimum 5 years' experience in commercial insurance handling Cross-class knowledge across core SME commercial lines Acturis experience preferred Strong organisational skills and attention to detail A confident communicator who puts clients first Someone reliable, professional and easy to work with Why this role? A well-established, independent broker with a strong local reputation and loyal client base A varied and interesting SME book across multiple classes A friendly, professional team that genuinely values the people in it Competitive salary - details available on application Ready to make a move? Get in touch - even if you're just exploring your options. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.

Commercial Insurance Account Handler Location: Southampton Salary: £30,000 An exciting opportunity with a growing independent insurance brokerage Our client, a well-established and growing independent insurance brokerage based in Southampton, is looking to recruit an experienced Commercial Insurance Account Handler to join their friendly and client-focused team. This is an excellent opportunity for an experienced insurance professional seeking a flexible, part-time position within a business that values exceptional client service, teamwork and long-term relationships. The Role As a Commercial Insurance Account Handler, you will play a key role in supporting a portfolio of commercial clients, ensuring their insurance needs are managed efficiently and professionally. Your responsibilities will include: • Managing commercial insurance renewals • Processing mid-term adjustments and policy changes • Handling client enquiries and providing professional advice • Liaising with insurers to obtain quotations and negotiate terms • Building and maintaining strong client relationships • Supporting the continued growth of the business through proactive account management About You To be successful in this role, you'll have: • Previous experience within insurance • Experience as an Account Handler, Insurance Account Manager or in a similar insurance role • Excellent communication and organisational skills • A proactive and customer-focused approach • The ability to work independently and as part of a team • Experience using Acturis would be advantageous, although not essential Looking for More? While this role is offered on a part-time basis, our client would also be interested in speaking with ambitious insurance professionals seeking a full-time opportunity. If you have business development experience, specialist expertise or feel you can bring additional value to a growing brokerage, there may be scope to shape a wider role. What's on Offer • £30,000 pro rata • Part-time hours with flexibility for school hours • Supportive and friendly working environment • Opportunity to join a growing independent brokerage • Genuine career progression for the right individual • Full-time opportunity available for someone looking to make a bigger impact If you're an experienced Insurance Account Handler looking for your next opportunity in Southampton, we'd love to hear from you. Apply today with your CV or contact us for a confidential discussion.

This is a new Insurance broking role with a successful Dorset based Insurance Broker who are seeking an experienced Account Handler to join their Commercial team. To apply you must have solid Commercial Account Handling experience in Insurance, have excellent technical Insurance knowledge and have the professionalism and authority to deal with important clients. You will be responsible for your own portfolio of Accounts, quoting on new business and securing renewals and arrange appropriate cover at a competitive premium. Building relationships with Underwriters is also a key part of this role so we are looking for someone highly personable as well as always looking for opportunities to cross sell. To apply for this role you must have Commercial Insurance and some sales/new business experience, the role is office based Monday to Friday. Clark James are reknowned for offering friendly and knowledgeable advice from consultants who have worked within the Insurance industry so understand your needs, we never pressure candidates and always act in your best interests.

Commercial Insurance Broker / Account Handler £27,000 - £33,000 + Full Dip CII Support Are you an insurance professional with at least two years' commercial insurance experience looking for a role where you will be supported with your professional qualifications? Maybe you're working for a large corporate broker and want the freedom, recognition and long term career opportunities that come with joining a successful independent brokerage. If that sounds like you, this could be the opportunity you've been looking for. Our client is a growing independent commercial insurance broker with a reputation for rewarding performance, investing in staff development and providing genuine career progression. Built around a meritocratic culture, they recognise and reward those who are willing to put in the work and build lasting client relationships. The Role You'll work with SME and Mid-Market businesses across a broad range of industries, handling renewal premiums from £500 to £50,000 and clients with turnovers typically ranging from £1 million to £10 million. Your role will involve managing existing clients, looking after them day to day and being the main contact for all things renewal based, supporting a team of Account Execs. What You'll Need A minimum of two years' commercial insurance broking or insurance sales experience Knowledge of key commercial insurance products including Property, Liability, Professional Indemnity and Commercial Combined policies Strong communication and relationship-building skills A proactive customer centric approach A desire to develop professionally and build a successful long-term career within insurance Benefits Salary of £27,000 - £33,000 Full Dip CII study support Pension scheme Group Personal Accident cover 20 days holiday plus bank holidays Christmas shutdown (half day Christmas Eve and return on 2nd January) Supportive and collaborative team environment Clear career progression opportunities About the Business This is a well-established independent broker that continues to grow year after year. They pride themselves on delivering exceptional service to clients while creating an environment where employees are supported, developed and rewarded. Every member of the team is encouraged to progress professionally, with many working towards or achieving Dip CII qualifications with full company support. If you're looking for a business where your contribution is recognised, your earnings aren't capped, and your career development is taken seriously, we'd love to hear from you. Interested? For a confidential discussion about this opportunity, contact Kieran at CKB Recruitment today. Alternatively, click Apply and send across your CV. If it's not completely up to date, don't worry we can sort that out later.

Commercial Insurance Broker / Account Handler £27,000 - £33,000 + Full Dip CII Support Are you an insurance professional with at least two years' commercial insurance experience looking for a role where you will be supported with your professional qualifications? Maybe you're working for a large corporate broker and want the freedom, recognition and long term career opportunities that come with joining a successful independent brokerage. If that sounds like you, this could be the opportunity you've been looking for. Our client is a growing independent commercial insurance broker with a reputation for rewarding performance, investing in staff development and providing genuine career progression. Built around a meritocratic culture, they recognise and reward those who are willing to put in the work and build lasting client relationships. The Role You'll work with SME and Mid-Market businesses across a broad range of industries, handling renewal premiums from £500 to £50,000 and clients with turnovers typically ranging from £1 million to £10 million. Your role will involve managing existing clients, looking after them day to day and being the main contact for all things renewal based, supporting a team of Account Execs. What You'll Need A minimum of two years' commercial insurance broking or insurance sales experience Knowledge of key commercial insurance products including Property, Liability, Professional Indemnity and Commercial Combined policies Strong communication and relationship-building skills A proactive customer centric approach A desire to develop professionally and build a successful long-term career within insurance Benefits Salary of £27,000 - £33,000 Full Dip CII study support Pension scheme Group Personal Accident cover 20 days holiday plus bank holidays Christmas shutdown (half day Christmas Eve and return on 2nd January) Supportive and collaborative team environment Clear career progression opportunities About the Business This is a well-established independent broker that continues to grow year after year. They pride themselves on delivering exceptional service to clients while creating an environment where employees are supported, developed and rewarded. Every member of the team is encouraged to progress professionally, with many working towards or achieving Dip CII qualifications with full company support. If you're looking for a business where your contribution is recognised, your earnings aren't capped, and your career development is taken seriously, we'd love to hear from you. Interested? For a confidential discussion about this opportunity, contact Kieran at CKB Recruitment today. Alternatively, click Apply and send across your CV. If it's not completely up to date, don't worry-we can sort that out later.