Fire Safety Contract Manager Location: Farringdon, London (hybrid working available) Salary: £68,000 - £71,000, dependent on experience. Contract: Permanent, Full Time Braxfield Recruitment is delighted to be working exclusively with a leading housing association to recruit a Fire Safety Contract Manager to join their Assets & Sustainability directorate. This is a pivotal role for someone with strong technical expertise in passive fire safety, contract management and people leadership, who wants to make a genuine difference to residents' safety and quality of life. The Role As Fire Safety Contract Manager, you'll take a lead role in delivering a rolling programme of Passive Fire Safety Works across residential and commercial buildings. Working closely with contractors, colleagues and stakeholders, you'll ensure works are delivered safely, compliantly, on budget and to a consistently high standard while supporting and developing a small team along the way. This is a varied, hands-on role that blends programme delivery, contract and budget management, quality assurance and resident engagement. Key Responsibilities Support the effective delivery of a rolling programme of Passive Fire Safety Works across residential and commercial stock Support the negotiation, appointment and management of fire safety contracts, ensuring value for money Manage, motivate and develop a small team, leading by example Lead contract management of Passive Fire Safety Works projects, reporting on progress, risks and performance Act as lead officer for relevant contracts, meeting contractors regularly to review performance Oversee building surveys, interpret Fire Risk Assessment findings, and translate these into specifications, schedules of work and tender documentation Ensure robust health & safety arrangements are in place across all works, including risk assessments, method statements and spot checks Implement quality assurance regimes, ensuring works are certified and accredited appropriately Maintain accurate compliance records and keep systems updated promptly Manage customer contacts and complaints through to resolution Support responses to enforcement bodies, including Fire & Rescue Services Maintain clear communication with residents throughout the lifecycle of works About You Proven experience managing complex passive fire safety programmes and budgets within residential and/or commercial buildings (e.g. fire doors, fire stopping, compartmentation) Background in building surveying, construction or asset management Strong working knowledge of fire and building safety legislation, including the Regulatory Reform (Fire Safety) Order 2005, Fire Safety Act 2021, Fire Safety (England) Regulations 2022, and Building Safety Act 2022 Experience preparing specifications, schedules of work and tender/pricing documentation from Fire Risk Assessment findings Experience managing specialist contractors and consultants Strong contract management, procurement and budget management skills Confident people manager with experience developing a team Excellent written and verbal communication skills Degree level qualification, or equivalent professional experience Desirable Membership of a relevant professional body (e.g. RICS, CIOB, CIH) H&S qualification such as IOSH or NEBOSH Management qualification This is a fantastic opportunity to join an organisation that puts residents at the heart of everything it does, offering genuine scope to influence and improve fire safety outcomes at scale. To apply, please submit your CV or contact Braxfield Recruitment for a confidential conversation about the role. Braxfield Recruitment is acting as a recruitment agency on behalf of our client for this vacancy.
Aug 13, 2026
Full time
Fire Safety Contract Manager Location: Farringdon, London (hybrid working available) Salary: £68,000 - £71,000, dependent on experience. Contract: Permanent, Full Time Braxfield Recruitment is delighted to be working exclusively with a leading housing association to recruit a Fire Safety Contract Manager to join their Assets & Sustainability directorate. This is a pivotal role for someone with strong technical expertise in passive fire safety, contract management and people leadership, who wants to make a genuine difference to residents' safety and quality of life. The Role As Fire Safety Contract Manager, you'll take a lead role in delivering a rolling programme of Passive Fire Safety Works across residential and commercial buildings. Working closely with contractors, colleagues and stakeholders, you'll ensure works are delivered safely, compliantly, on budget and to a consistently high standard while supporting and developing a small team along the way. This is a varied, hands-on role that blends programme delivery, contract and budget management, quality assurance and resident engagement. Key Responsibilities Support the effective delivery of a rolling programme of Passive Fire Safety Works across residential and commercial stock Support the negotiation, appointment and management of fire safety contracts, ensuring value for money Manage, motivate and develop a small team, leading by example Lead contract management of Passive Fire Safety Works projects, reporting on progress, risks and performance Act as lead officer for relevant contracts, meeting contractors regularly to review performance Oversee building surveys, interpret Fire Risk Assessment findings, and translate these into specifications, schedules of work and tender documentation Ensure robust health & safety arrangements are in place across all works, including risk assessments, method statements and spot checks Implement quality assurance regimes, ensuring works are certified and accredited appropriately Maintain accurate compliance records and keep systems updated promptly Manage customer contacts and complaints through to resolution Support responses to enforcement bodies, including Fire & Rescue Services Maintain clear communication with residents throughout the lifecycle of works About You Proven experience managing complex passive fire safety programmes and budgets within residential and/or commercial buildings (e.g. fire doors, fire stopping, compartmentation) Background in building surveying, construction or asset management Strong working knowledge of fire and building safety legislation, including the Regulatory Reform (Fire Safety) Order 2005, Fire Safety Act 2021, Fire Safety (England) Regulations 2022, and Building Safety Act 2022 Experience preparing specifications, schedules of work and tender/pricing documentation from Fire Risk Assessment findings Experience managing specialist contractors and consultants Strong contract management, procurement and budget management skills Confident people manager with experience developing a team Excellent written and verbal communication skills Degree level qualification, or equivalent professional experience Desirable Membership of a relevant professional body (e.g. RICS, CIOB, CIH) H&S qualification such as IOSH or NEBOSH Management qualification This is a fantastic opportunity to join an organisation that puts residents at the heart of everything it does, offering genuine scope to influence and improve fire safety outcomes at scale. To apply, please submit your CV or contact Braxfield Recruitment for a confidential conversation about the role. Braxfield Recruitment is acting as a recruitment agency on behalf of our client for this vacancy.
We are delighted to be supporting our client with the recruitment of an experienced Claims Team Leader to join their growing team. This is a fantastic opportunity for a confident claims professional who enjoys being hands-on while supporting and developing others. You'll spend around 50% of your time handling claims directly, with the remainder focused on supporting the day-to-day running of the team, providing guidance, coaching and operational support. You'll be responsible for: Handling customer claims accurately and efficiently. Supporting and mentoring members of the claims team. Acting as an escalation point for complex claims and customer queries. Ensuring claims meet agreed SLAs and regulatory requirements. Supporting quality, compliance and operational standards. Assisting the Claims Manager with the day-to-day running of the department. Handling customer complaints professionally. Maintaining accurate records and system updates. We're looking for someone with: Previous experience in insurance claims or a customer-focused environment. Experience supporting, mentoring or coaching colleagues. Excellent communication and organisational skills. Strong attention to detail and decision-making ability. A customer-focused approach and positive attitude. An understanding of compliance and working within a regulated environment. What's on Offer? Our client offers a supportive, forward-thinking environment with excellent opportunities for development, alongside: Starting salary of 31k Career development and training Healthcare and wellbeing support Up to 28 days' holiday + bank holidays Birthday day off Company pension Perkbox and EAP On-site personal trainer Modern offices If you're an experienced claims professional looking for your next step, we'd love to hear from you. Apply today or contact us for a confidential conversation.
Aug 13, 2026
Full time
We are delighted to be supporting our client with the recruitment of an experienced Claims Team Leader to join their growing team. This is a fantastic opportunity for a confident claims professional who enjoys being hands-on while supporting and developing others. You'll spend around 50% of your time handling claims directly, with the remainder focused on supporting the day-to-day running of the team, providing guidance, coaching and operational support. You'll be responsible for: Handling customer claims accurately and efficiently. Supporting and mentoring members of the claims team. Acting as an escalation point for complex claims and customer queries. Ensuring claims meet agreed SLAs and regulatory requirements. Supporting quality, compliance and operational standards. Assisting the Claims Manager with the day-to-day running of the department. Handling customer complaints professionally. Maintaining accurate records and system updates. We're looking for someone with: Previous experience in insurance claims or a customer-focused environment. Experience supporting, mentoring or coaching colleagues. Excellent communication and organisational skills. Strong attention to detail and decision-making ability. A customer-focused approach and positive attitude. An understanding of compliance and working within a regulated environment. What's on Offer? Our client offers a supportive, forward-thinking environment with excellent opportunities for development, alongside: Starting salary of 31k Career development and training Healthcare and wellbeing support Up to 28 days' holiday + bank holidays Birthday day off Company pension Perkbox and EAP On-site personal trainer Modern offices If you're an experienced claims professional looking for your next step, we'd love to hear from you. Apply today or contact us for a confidential conversation.
Planning and Scheduling Manager - EV Chargepoints - Field Service Operations Salary: 34,000 plus bonus, OTE 36-38k per annum Permanent, Full-Time Location: UK Operations About the Role An exciting opportunity for you to broaden your skills and contribute to the green revolution. This is the perfect time to make the move into this forward thinking and fast-growing sector of the Electrical and Renewables industry. We are working with the industry leader, with a vision to change the way people drive. They have made it their mission to install a charging point everywhere you park. To make that vision a reality we need the best talent in the industry - a vision Search Energy are proud to support. We are looking for a highly organised, proactive and solutions-focused Planning and Scheduling Manager to join our growing operations team. This is a pivotal role at the heart of the business, responsible for ensuring our team of planners and schedulers are supporting the field management team and field engineers to be in the right place, at the right time, with the right information and resources to deliver an exceptional service to our customers. You will supervise the positively impact the planning and scheduling of new installations, planned preventative maintenance (PPM), reactive and remedial works, service visits, and urgent breakdowns across the UK. You'll work with your team to balance forward planning with real-time operational demands, continually review and adapting schedules to maximise engineer productivity, minimise travel time and ensure all work is completed within agreed customer timescales and SLAs. Working closely with your team, the Field Ops Managers, Engineering Teams, customers, contractors and other internal stakeholders, you will be a central point of communication and play a key role in keeping day-to-day operations running smoothly. If you enjoy problem-solving, working with data, coordinating people and resources, and making quick, informed decisions in a fast-paced environment, this could be an excellent opportunity for you. Key Responsibilities Planning & Scheduling Manage the team to deliver the most effective planning and scheduling service for Installations, PPM, reactive, remedial and other field service works in line with contractual frequencies, priorities and customer requirements. Ensure the team are allocating jobs to the most appropriate engineer based on location, skills, availability, workload and priority. Help the team focus on optimising engineer diaries and travel routes to reduce travel time and maximise productive working hours. Balance workloads effectively to ensure resources are used efficiently. Build and maintain daily, weekly and longer-term work plans. Ensure planned and reactive works are scheduled within agreed SLAs and contractual timescales. Ensure the team are continually reviewing and adjusting schedules throughout the day in response to emergencies, delays, cancellations, access issues and changing priorities. Coordinate subcontractors and external resources where required. Ensure completed works, cancellations, access issues and customer requests are accurately recorded and schedules remain up to date. Identify and escalate potential scheduling risks, service issues or resource constraints to the management team. Engineer Coordination Act as an escalation point for engineers throughout the working day. Ensure the team provide engineers with accurate job instructions, customer details, site contacts, access information and any specific requirements. Support team to ensure engineers have the information, tools, parts and resources required to complete their work effectively. Monitor team progress and proactively adjust schedules where necessary. Identify and resolve scheduling conflicts quickly and effectively. Ensure team keep engineers and ops managers informed of changes to appointments, priorities and customer requirements. Customer & Stakeholder Communication Handle any customer escalations or complaints regarding scheduling / planning service. Ensure team are notifying customers promptly and professionally of delays, changes or rescheduled visits. Respond to scheduling enquiries and manage customer expectations effectively. Build positive customer relationships through clear, professional and proactive communication. Coordinate effectively with your team, ops managers, engineers, contractors, customers and internal teams to ensure smooth delivery of services. Data, Performance & Continuous Improvement Use operational data and system information to support planning and decision-making. Monitor and contribute to reporting on key operational measures such as engineer utilisation, scheduling efficiency, productivity and first-time fix performance. Identify trends, recurring issues and opportunities to improve operational performance. Recommend improvements to scheduling processes, workflows and systems. Support the development and improvement of planning tools and processes. Work closely with the management team and wider operations team to improve engineer utilisation, customer service and overall efficiency. About You We're looking for someone who is highly organised, commercially aware and confident managing competing priorities. You will be comfortable working in a fast-paced operational environment where plans can change quickly, and decisions need to be made calmly and effectively. Essential Skills & Experience Previous experience in a supervisory or management capacity with planning, scheduling, coordination, logistics or workflow management teams. Excellent organisational and time-management skills. Strong ability to prioritise workloads and manage multiple tasks simultaneously. Excellent geographical awareness and confidence with route planning. Strong IT skills and confidence using Microsoft Outlook, Excel and business management systems. Ability to quickly learn and use scheduling and field service management software. Excellent verbal and written communication skills. Strong attention to detail and a high level of accuracy. Ability to analyse information and use operational data to make effective decisions. Ability to remain calm, proactive and solution-focused under pressure. Professional, customer-focused approach. Ability to communicate effectively with engineers, customers, contractors and internal stakeholders. Desirable Experience Experience within engineering, facilities management, utilities, wastewater, water hygiene, HVAC, telecoms, transport/logistics or another field service environment. Experience of managing a team who are responsible for coordinating multiple mobile engineers or field-based teams. Previous experience of PPM scheduling and preventative maintenance programmes. Understanding of SLAs, contractual service requirements and operational KPIs. Experience using route optimisation, CRM or field service management systems. Why Join Us? This is an exciting opportunity to become a key part of our operations team and make a genuine impact on how effectively our services are delivered. You'll have the opportunity to: Play a central role in a busy and growing operation. Contribute to the drive for sustainability in the UK. Make a measurable difference to engineer productivity and customer satisfaction. Develop your supervisory skills within a planning, scheduling and operational management environment. Work closely with experienced engineering and operational teams. Help shape and improve our scheduling processes and systems. Take ownership of your workload and contribute ideas that improve the way we operate. We value people who are proactive, dependable, organised and always looking for a better way of doing things. If you are a confident planner who enjoys solving problems, coordinating people and keeping operations moving, we would love to hear from you. Salary: 34,000 plus bonus OT 36,000 - 38,000 per annum Additional benefits; EV Salary Sacrifice Scheme, Pension, Life Insurance, Employee wellbeing and retail discounts, 21 days holiday, rising 1 per year. Holiday purchase scheme. Experience: Planning and Scheduling Manager experience: 2 years preferred Successful candidates will be contacted w/c 31st August Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Aug 13, 2026
Full time
Planning and Scheduling Manager - EV Chargepoints - Field Service Operations Salary: 34,000 plus bonus, OTE 36-38k per annum Permanent, Full-Time Location: UK Operations About the Role An exciting opportunity for you to broaden your skills and contribute to the green revolution. This is the perfect time to make the move into this forward thinking and fast-growing sector of the Electrical and Renewables industry. We are working with the industry leader, with a vision to change the way people drive. They have made it their mission to install a charging point everywhere you park. To make that vision a reality we need the best talent in the industry - a vision Search Energy are proud to support. We are looking for a highly organised, proactive and solutions-focused Planning and Scheduling Manager to join our growing operations team. This is a pivotal role at the heart of the business, responsible for ensuring our team of planners and schedulers are supporting the field management team and field engineers to be in the right place, at the right time, with the right information and resources to deliver an exceptional service to our customers. You will supervise the positively impact the planning and scheduling of new installations, planned preventative maintenance (PPM), reactive and remedial works, service visits, and urgent breakdowns across the UK. You'll work with your team to balance forward planning with real-time operational demands, continually review and adapting schedules to maximise engineer productivity, minimise travel time and ensure all work is completed within agreed customer timescales and SLAs. Working closely with your team, the Field Ops Managers, Engineering Teams, customers, contractors and other internal stakeholders, you will be a central point of communication and play a key role in keeping day-to-day operations running smoothly. If you enjoy problem-solving, working with data, coordinating people and resources, and making quick, informed decisions in a fast-paced environment, this could be an excellent opportunity for you. Key Responsibilities Planning & Scheduling Manage the team to deliver the most effective planning and scheduling service for Installations, PPM, reactive, remedial and other field service works in line with contractual frequencies, priorities and customer requirements. Ensure the team are allocating jobs to the most appropriate engineer based on location, skills, availability, workload and priority. Help the team focus on optimising engineer diaries and travel routes to reduce travel time and maximise productive working hours. Balance workloads effectively to ensure resources are used efficiently. Build and maintain daily, weekly and longer-term work plans. Ensure planned and reactive works are scheduled within agreed SLAs and contractual timescales. Ensure the team are continually reviewing and adjusting schedules throughout the day in response to emergencies, delays, cancellations, access issues and changing priorities. Coordinate subcontractors and external resources where required. Ensure completed works, cancellations, access issues and customer requests are accurately recorded and schedules remain up to date. Identify and escalate potential scheduling risks, service issues or resource constraints to the management team. Engineer Coordination Act as an escalation point for engineers throughout the working day. Ensure the team provide engineers with accurate job instructions, customer details, site contacts, access information and any specific requirements. Support team to ensure engineers have the information, tools, parts and resources required to complete their work effectively. Monitor team progress and proactively adjust schedules where necessary. Identify and resolve scheduling conflicts quickly and effectively. Ensure team keep engineers and ops managers informed of changes to appointments, priorities and customer requirements. Customer & Stakeholder Communication Handle any customer escalations or complaints regarding scheduling / planning service. Ensure team are notifying customers promptly and professionally of delays, changes or rescheduled visits. Respond to scheduling enquiries and manage customer expectations effectively. Build positive customer relationships through clear, professional and proactive communication. Coordinate effectively with your team, ops managers, engineers, contractors, customers and internal teams to ensure smooth delivery of services. Data, Performance & Continuous Improvement Use operational data and system information to support planning and decision-making. Monitor and contribute to reporting on key operational measures such as engineer utilisation, scheduling efficiency, productivity and first-time fix performance. Identify trends, recurring issues and opportunities to improve operational performance. Recommend improvements to scheduling processes, workflows and systems. Support the development and improvement of planning tools and processes. Work closely with the management team and wider operations team to improve engineer utilisation, customer service and overall efficiency. About You We're looking for someone who is highly organised, commercially aware and confident managing competing priorities. You will be comfortable working in a fast-paced operational environment where plans can change quickly, and decisions need to be made calmly and effectively. Essential Skills & Experience Previous experience in a supervisory or management capacity with planning, scheduling, coordination, logistics or workflow management teams. Excellent organisational and time-management skills. Strong ability to prioritise workloads and manage multiple tasks simultaneously. Excellent geographical awareness and confidence with route planning. Strong IT skills and confidence using Microsoft Outlook, Excel and business management systems. Ability to quickly learn and use scheduling and field service management software. Excellent verbal and written communication skills. Strong attention to detail and a high level of accuracy. Ability to analyse information and use operational data to make effective decisions. Ability to remain calm, proactive and solution-focused under pressure. Professional, customer-focused approach. Ability to communicate effectively with engineers, customers, contractors and internal stakeholders. Desirable Experience Experience within engineering, facilities management, utilities, wastewater, water hygiene, HVAC, telecoms, transport/logistics or another field service environment. Experience of managing a team who are responsible for coordinating multiple mobile engineers or field-based teams. Previous experience of PPM scheduling and preventative maintenance programmes. Understanding of SLAs, contractual service requirements and operational KPIs. Experience using route optimisation, CRM or field service management systems. Why Join Us? This is an exciting opportunity to become a key part of our operations team and make a genuine impact on how effectively our services are delivered. You'll have the opportunity to: Play a central role in a busy and growing operation. Contribute to the drive for sustainability in the UK. Make a measurable difference to engineer productivity and customer satisfaction. Develop your supervisory skills within a planning, scheduling and operational management environment. Work closely with experienced engineering and operational teams. Help shape and improve our scheduling processes and systems. Take ownership of your workload and contribute ideas that improve the way we operate. We value people who are proactive, dependable, organised and always looking for a better way of doing things. If you are a confident planner who enjoys solving problems, coordinating people and keeping operations moving, we would love to hear from you. Salary: 34,000 plus bonus OT 36,000 - 38,000 per annum Additional benefits; EV Salary Sacrifice Scheme, Pension, Life Insurance, Employee wellbeing and retail discounts, 21 days holiday, rising 1 per year. Holiday purchase scheme. Experience: Planning and Scheduling Manager experience: 2 years preferred Successful candidates will be contacted w/c 31st August Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
On behalf of our client, we are seeking to recruit a Goods In Quality Inspector on an initial 12-month contract. Based at RAF Brize Norton, you will work closely with the Logistics Manager and wider team to ensure all quality gate processes are followed before items are accepted into Part 145 stores, while supporting compliance with regulatory and quality standards. Role: Goods In Quality Inspector Pay: Up to 29.44 per hour Via Umbrella Location: Brize Norton Contract: Monday - Friday 37 Hours per week, 12 Months contract (Shift work will be required after the first 6 months) IR35 Status: Inside Security Clearance : BPSS Responsibilities Receipt and evaluation inspections of complex components and assemblies using pre-set inspection plans Ensure compliance with all associated quality procedures, airworthiness control plans, and quality management system requirements Using aerospace knowledge and expertise to inspect finished products, thereby ensuring conformance with MAA/FAA/EASA Part 145 specifications and established quality standards, including customer requirements Maintain material batch and manufacturer traceability information Issue Discrepancy Reports and assisting in the resolution of customer complaints and Supplier quality problems Document and record non-conformance process issues concerning business operations Represent the Quality Management Department during internal meetings, working committees and modification programs Essential Skills: 5-7 years of knowledge of aircraft operations, materials and practices 5-7 years' experience under MAA Part 145 or EASA Part 145. Part21 experience could be also considered Knowledge of AS9100 and First Article Inspection An associate degree, two years of university or technical school within aerospace engineering, system engineering, electromechanical or similar. Logistic or Inventory management experience Experience of a customer facing role in either a military or civilian aviation environment Good computer skills, including Microsoft Office Working knowledge of a QMS system for logistics operations and regulatory requirements for control of inventory Other For the first 6 months you will work standard office hours (Monday to Thursday (Apply online only); Friday (Apply online only . After you will be required to work earlies and lates between the hours of 0700 and 1900 Monday to Friday only If you are interested in applying for this position and you meet the requirements, please send your updated CV to: Natalie Dalkin at Line Up Aviation Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 30 years. We work with some of the industry's best known companies who demand the highest standard of applicants. " on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the tag at anytime! Thank you for your follow!"
Aug 13, 2026
Contractor
On behalf of our client, we are seeking to recruit a Goods In Quality Inspector on an initial 12-month contract. Based at RAF Brize Norton, you will work closely with the Logistics Manager and wider team to ensure all quality gate processes are followed before items are accepted into Part 145 stores, while supporting compliance with regulatory and quality standards. Role: Goods In Quality Inspector Pay: Up to 29.44 per hour Via Umbrella Location: Brize Norton Contract: Monday - Friday 37 Hours per week, 12 Months contract (Shift work will be required after the first 6 months) IR35 Status: Inside Security Clearance : BPSS Responsibilities Receipt and evaluation inspections of complex components and assemblies using pre-set inspection plans Ensure compliance with all associated quality procedures, airworthiness control plans, and quality management system requirements Using aerospace knowledge and expertise to inspect finished products, thereby ensuring conformance with MAA/FAA/EASA Part 145 specifications and established quality standards, including customer requirements Maintain material batch and manufacturer traceability information Issue Discrepancy Reports and assisting in the resolution of customer complaints and Supplier quality problems Document and record non-conformance process issues concerning business operations Represent the Quality Management Department during internal meetings, working committees and modification programs Essential Skills: 5-7 years of knowledge of aircraft operations, materials and practices 5-7 years' experience under MAA Part 145 or EASA Part 145. Part21 experience could be also considered Knowledge of AS9100 and First Article Inspection An associate degree, two years of university or technical school within aerospace engineering, system engineering, electromechanical or similar. Logistic or Inventory management experience Experience of a customer facing role in either a military or civilian aviation environment Good computer skills, including Microsoft Office Working knowledge of a QMS system for logistics operations and regulatory requirements for control of inventory Other For the first 6 months you will work standard office hours (Monday to Thursday (Apply online only); Friday (Apply online only . After you will be required to work earlies and lates between the hours of 0700 and 1900 Monday to Friday only If you are interested in applying for this position and you meet the requirements, please send your updated CV to: Natalie Dalkin at Line Up Aviation Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 30 years. We work with some of the industry's best known companies who demand the highest standard of applicants. " on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the tag at anytime! Thank you for your follow!"
Goods In Quality Inspector 12 month contract Based in the Carterton area Offering 29.44ph Inside IR35 Do you have experience ensuring conformance with MAA/FAA/EASA Part 145 specifications? Do you have knowledge of aircraft operations, materials, and practices? Do you want to work with an industry-leading company? If your answer to these is yes, then this could be the role for you! As the Goods In Quality Inspector, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry. You will be involved in: Receipt and evaluation inspections of complex components and assemblies using pre-set inspection plans Ensure compliance with all associated quality procedures, airworthiness control plans, and quality management system requirements Using aerospace knowledge and expertise to inspect finished products, thereby ensuring conformance with MAA/FAA/EASA Part 145 specifications and established quality standards, including customer requirements Maintain material batch and manufacturer traceability information Issue Discrepancy Reports and assisting in the resolution of customer complaints and Supplier quality problems Document and record non-conformance process issues concerning business operations Represent the Quality Management Department during internal meetings, working committees and modification programs Your skillset may include: Knowledge of aircraft operations, materials, and practices Experience under MAA Part 145 or EASA Part 145. Part 21 experience could be considered Knowledge of AS9100 and First Article Inspection An associate degree, two years of university or technical school within aerospace engineering, system engineering, electro-mechanical, or similar. Logistic or Inventory management experience Experience in a customer-facing role in an aviation environment Good computer skills, including Microsoft Office Working knowledge of a QMS system for logistics operations and regulatory requirements for control of inventory MAA/EASA or equivalent Part 145 Certification would be advantageous If this all sounds like something you will be interested in then simply apply and we can discuss the opportunity further! Goods In Quality Inspector 12 month contract Based in the Carterton area Offering 29.44ph Inside IR35 Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Aug 13, 2026
Contractor
Goods In Quality Inspector 12 month contract Based in the Carterton area Offering 29.44ph Inside IR35 Do you have experience ensuring conformance with MAA/FAA/EASA Part 145 specifications? Do you have knowledge of aircraft operations, materials, and practices? Do you want to work with an industry-leading company? If your answer to these is yes, then this could be the role for you! As the Goods In Quality Inspector, you will be working alongside a market-leading Defence and Aerospace company who are constantly growing and developing. They are always looking to bring on new talents such as yourself and further develop your skills to enable you to grow within the company and industry. You will be involved in: Receipt and evaluation inspections of complex components and assemblies using pre-set inspection plans Ensure compliance with all associated quality procedures, airworthiness control plans, and quality management system requirements Using aerospace knowledge and expertise to inspect finished products, thereby ensuring conformance with MAA/FAA/EASA Part 145 specifications and established quality standards, including customer requirements Maintain material batch and manufacturer traceability information Issue Discrepancy Reports and assisting in the resolution of customer complaints and Supplier quality problems Document and record non-conformance process issues concerning business operations Represent the Quality Management Department during internal meetings, working committees and modification programs Your skillset may include: Knowledge of aircraft operations, materials, and practices Experience under MAA Part 145 or EASA Part 145. Part 21 experience could be considered Knowledge of AS9100 and First Article Inspection An associate degree, two years of university or technical school within aerospace engineering, system engineering, electro-mechanical, or similar. Logistic or Inventory management experience Experience in a customer-facing role in an aviation environment Good computer skills, including Microsoft Office Working knowledge of a QMS system for logistics operations and regulatory requirements for control of inventory MAA/EASA or equivalent Part 145 Certification would be advantageous If this all sounds like something you will be interested in then simply apply and we can discuss the opportunity further! Goods In Quality Inspector 12 month contract Based in the Carterton area Offering 29.44ph Inside IR35 Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Our client is a national multi-service provider delivering electrical, drainage, pumping and lighting solutions across the UK. The Group is rapidly expanding and includes a dedicated Renewables Team delivering end-to-end low-carbon solutions for commercial, industrial and public sector clients. The Renewables Team delivers: • Solar PV design & installation (roof and ground mount) • Battery Energy Storage Systems (BESS) • EV charging infrastructure (commercial and fleet) • Grid connections and power upgrades (LV/HV via delivery partners) • Operations & maintenance (O&M), monitoring and performance optimisation • Energy efficiency and compliance-led electrical works supporting decarbonisation This Contracts Manager (Renewables) role is central to ensuring excellent customer experience, strong commercial control, and effective coordination between clients, delivery teams and project managers. Home locations to include Kent, Milton Keynes, Bedfordshire, Luton, Cambridgeshire & Essex Location: Office-based with hybrid working and regular travel to client sites across the UK. The role of a Contracts Manager To own the day-to-day commercial and customer management of renewables contracts, ensuring accurate quoting, timely resolution of escalations, and clear communication between customers, the delivery team and project managers. The Contracts Manager will act as a trusted advisor to existing clients, identifying and developing organic opportunities that improve asset performance, reduce risk and expand Metcor s scope of work. Main duties Manage a portfolio of renewables clients, acting as the primary point of contact for commercial and operational queries. Produce and issue quotations for variations, remedials, additional works and lifecycle upgrades (PV, BESS, EV, electrical enabling works). Coordinate internally with project managers, engineering, procurement and subcontractors to build technically accurate and commercially robust quotes. Own escalation management: investigate issues, agree corrective actions, and ensure clear and timely communication to customers. Ensure smooth handover from quote to delivery, including scope, programme, access requirements, H&S documentation and customer expectations. Monitor contract performance (financial and operational), supporting governance, reporting and action tracking. Identify and develop organic growth opportunities within existing accounts, positioning Metcor as a trusted advisor. Support pricing strategy and margin protection by maintaining accurate cost build-ups, risk/assumption registers and approval workflows. Maintain accurate CRM and contract records, ensuring all client communications, quotes and actions are auditable and traceable. Essentials Proven experience in a contracts management, commercial, or account management role within renewables, M&E, electrical, utilities or FM environments. Strong track record producing accurate, timely quotations, managing variations/change control and supporting prompt invoicing/close-out. Excellent stakeholder management skills, confident handling customer and supplier escalations and resolving issues professionally. Strong commercial awareness: understanding of margins, risk, scope control, contractual obligations and performance reporting. Experience collaborating with delivery teams and project managers to manage programmes, access/outages, dependencies and customer expectations. Disciplined documentation and record keeping (contract files, quotes, approvals, meeting notes, action logs) with audit-ready standards. Competent with Microsoft 365 (Excel, Word, Outlook) and CRM systems. Full UK driving licence. Technical requirements Working knowledge of renewables project and O&M activities (e.g., PV, BESS, EV) and typical operational, warranty and compliance considerations. Understanding of contract delivery models and commercial terms (scope, assumptions, exclusions, SLAs/KPIs, variations and change control). Confidence reviewing technical reports and translating findings into customer actions (e.g., remedials, lifecycle replacement, optimisation upgrades). Experience coordinating subcontractors/suppliers (rates, scope, performance, and resolution of defects/issues). Working knowledge of site documentation and safe systems of work (RAMS, permits, site inductions, incident reporting) as applicable. Desirable: familiarity with common forms of contract (e.g., NEC / JCT / FIDIC) and principles of early warnings, compensation/change events, and dispute avoidance. Training & Certifications Contract and commercial management training (formal or on-the-job). Customer service and escalation management training. QHSE training (RAMS awareness, incident reporting, and safe systems of work). Desirable: NEC/JCT/FIDIC short course and/or renewables awareness training (PV / BESS / EV / O&M). Key Responsibilities 1. Customer & Account Management Be the day-to-day contact for a defined portfolio of renewables customers, managing expectations and service experience. Build trusted relationships with client stakeholders (operations, estates, energy, procurement) and maintain a clear communication cadence (updates, actions, and reporting). 2. Quoting, Variations & Commercial Control Prepare and submit quotations for additional works, remedials, call-off tasks and upgrades, ensuring clear scope, assumptions and exclusions. Secure internal approvals in line with delegated authority and protect margin through accurate cost build-ups. Maintain disciplined change control from quote to order to completion, ensuring variations are correctly recorded and invoicing-ready. 3. Escalations & Issue Resolution Own customer and supplier escalations end-to-end, coordinating investigations and corrective actions with project managers and delivery teams. Communicate clearly with clients on status, next steps, and timeframes; reset expectations where required. Capture lessons learned and implement preventative actions to reduce recurrence and protect client satisfaction. 4. Communication with Delivery Teams & Project Managers Ensure effective handover of scope, programme, constraints and customer requirements from commercial to delivery. Facilitate internal coordination and governance (actions, risks, and decisions) to keep works on track and communications consistent. Support project managers with customer-facing updates, documentation and contractual correspondence. 5. Organic Growth & Trusted Advisor Approach Proactively identify opportunities within existing contracts (e.g., remedials, lifecycle replacements, additional sites, monitoring improvements, capacity upgrades). Use client insight, performance data and operational feedback to propose value-led solutions and new scopes of work. Support renewals and retention by ensuring high-quality service, transparent communication and consistent delivery. Common requirements End-to-end contract administration: maintaining accurate contract/job files, documentation for handover and invoicing, and auditable records of communications and actions. Strong customer and stakeholder management: interpreting requirements, providing clear updates, attending meetings, and maintaining long-term relationships. Escalation/complaints handling: ownership of issues through to resolution, with professional communication and clear corrective actions. Change control and variations: disciplined management of changes from identification/notification through quotation, approval, delivery and commercial close-out. Supplier/subcontractor interface: coordinating performance, negotiating rates/terms where required, and resolving defects or delivery issues. Commercial and performance governance: tracking costs/margins, contract KPIs/SLAs, and producing routine performance reporting. Contract form awareness (often NEC/JCT/FIDIC depending on client type): understanding early warnings, change events/variations, and dispute avoidance principles. H&S and compliance documentation expectations: supporting safe systems of work (RAMS) and site/client requirements alongside delivery teams. Required qualifications and attributes: Customer-first mindset with the confidence to lead difficult conversations and resolve issues. Commercially minded, disciplined with scope control, and comfortable balancing risk, margin and service. Highly organised with strong attention to detail and follow-through. Strong communicator who can work effectively with engineers, project managers and senior client stakeholders. Proactive and solutions-led, with a desire to improve processes and grow accounts organically. Key Objectives in first 12 months Take ownership of assigned client portfolio, establishing clear communication routines and stakeholder maps. Deliver consistent, accurate quoting with robust scope definitions and strong conversion rate from quote to order. Reduce response time and improve resolution quality for escalations through structured triage and action tracking. Improve internal handover quality between commercial and delivery functions, reducing rework and customer dissatisfaction. Generate measurable organic growth within existing clients by identifying and converting additional scope opportunities. KPIs . click apply for full job details
Aug 13, 2026
Full time
Our client is a national multi-service provider delivering electrical, drainage, pumping and lighting solutions across the UK. The Group is rapidly expanding and includes a dedicated Renewables Team delivering end-to-end low-carbon solutions for commercial, industrial and public sector clients. The Renewables Team delivers: • Solar PV design & installation (roof and ground mount) • Battery Energy Storage Systems (BESS) • EV charging infrastructure (commercial and fleet) • Grid connections and power upgrades (LV/HV via delivery partners) • Operations & maintenance (O&M), monitoring and performance optimisation • Energy efficiency and compliance-led electrical works supporting decarbonisation This Contracts Manager (Renewables) role is central to ensuring excellent customer experience, strong commercial control, and effective coordination between clients, delivery teams and project managers. Home locations to include Kent, Milton Keynes, Bedfordshire, Luton, Cambridgeshire & Essex Location: Office-based with hybrid working and regular travel to client sites across the UK. The role of a Contracts Manager To own the day-to-day commercial and customer management of renewables contracts, ensuring accurate quoting, timely resolution of escalations, and clear communication between customers, the delivery team and project managers. The Contracts Manager will act as a trusted advisor to existing clients, identifying and developing organic opportunities that improve asset performance, reduce risk and expand Metcor s scope of work. Main duties Manage a portfolio of renewables clients, acting as the primary point of contact for commercial and operational queries. Produce and issue quotations for variations, remedials, additional works and lifecycle upgrades (PV, BESS, EV, electrical enabling works). Coordinate internally with project managers, engineering, procurement and subcontractors to build technically accurate and commercially robust quotes. Own escalation management: investigate issues, agree corrective actions, and ensure clear and timely communication to customers. Ensure smooth handover from quote to delivery, including scope, programme, access requirements, H&S documentation and customer expectations. Monitor contract performance (financial and operational), supporting governance, reporting and action tracking. Identify and develop organic growth opportunities within existing accounts, positioning Metcor as a trusted advisor. Support pricing strategy and margin protection by maintaining accurate cost build-ups, risk/assumption registers and approval workflows. Maintain accurate CRM and contract records, ensuring all client communications, quotes and actions are auditable and traceable. Essentials Proven experience in a contracts management, commercial, or account management role within renewables, M&E, electrical, utilities or FM environments. Strong track record producing accurate, timely quotations, managing variations/change control and supporting prompt invoicing/close-out. Excellent stakeholder management skills, confident handling customer and supplier escalations and resolving issues professionally. Strong commercial awareness: understanding of margins, risk, scope control, contractual obligations and performance reporting. Experience collaborating with delivery teams and project managers to manage programmes, access/outages, dependencies and customer expectations. Disciplined documentation and record keeping (contract files, quotes, approvals, meeting notes, action logs) with audit-ready standards. Competent with Microsoft 365 (Excel, Word, Outlook) and CRM systems. Full UK driving licence. Technical requirements Working knowledge of renewables project and O&M activities (e.g., PV, BESS, EV) and typical operational, warranty and compliance considerations. Understanding of contract delivery models and commercial terms (scope, assumptions, exclusions, SLAs/KPIs, variations and change control). Confidence reviewing technical reports and translating findings into customer actions (e.g., remedials, lifecycle replacement, optimisation upgrades). Experience coordinating subcontractors/suppliers (rates, scope, performance, and resolution of defects/issues). Working knowledge of site documentation and safe systems of work (RAMS, permits, site inductions, incident reporting) as applicable. Desirable: familiarity with common forms of contract (e.g., NEC / JCT / FIDIC) and principles of early warnings, compensation/change events, and dispute avoidance. Training & Certifications Contract and commercial management training (formal or on-the-job). Customer service and escalation management training. QHSE training (RAMS awareness, incident reporting, and safe systems of work). Desirable: NEC/JCT/FIDIC short course and/or renewables awareness training (PV / BESS / EV / O&M). Key Responsibilities 1. Customer & Account Management Be the day-to-day contact for a defined portfolio of renewables customers, managing expectations and service experience. Build trusted relationships with client stakeholders (operations, estates, energy, procurement) and maintain a clear communication cadence (updates, actions, and reporting). 2. Quoting, Variations & Commercial Control Prepare and submit quotations for additional works, remedials, call-off tasks and upgrades, ensuring clear scope, assumptions and exclusions. Secure internal approvals in line with delegated authority and protect margin through accurate cost build-ups. Maintain disciplined change control from quote to order to completion, ensuring variations are correctly recorded and invoicing-ready. 3. Escalations & Issue Resolution Own customer and supplier escalations end-to-end, coordinating investigations and corrective actions with project managers and delivery teams. Communicate clearly with clients on status, next steps, and timeframes; reset expectations where required. Capture lessons learned and implement preventative actions to reduce recurrence and protect client satisfaction. 4. Communication with Delivery Teams & Project Managers Ensure effective handover of scope, programme, constraints and customer requirements from commercial to delivery. Facilitate internal coordination and governance (actions, risks, and decisions) to keep works on track and communications consistent. Support project managers with customer-facing updates, documentation and contractual correspondence. 5. Organic Growth & Trusted Advisor Approach Proactively identify opportunities within existing contracts (e.g., remedials, lifecycle replacements, additional sites, monitoring improvements, capacity upgrades). Use client insight, performance data and operational feedback to propose value-led solutions and new scopes of work. Support renewals and retention by ensuring high-quality service, transparent communication and consistent delivery. Common requirements End-to-end contract administration: maintaining accurate contract/job files, documentation for handover and invoicing, and auditable records of communications and actions. Strong customer and stakeholder management: interpreting requirements, providing clear updates, attending meetings, and maintaining long-term relationships. Escalation/complaints handling: ownership of issues through to resolution, with professional communication and clear corrective actions. Change control and variations: disciplined management of changes from identification/notification through quotation, approval, delivery and commercial close-out. Supplier/subcontractor interface: coordinating performance, negotiating rates/terms where required, and resolving defects or delivery issues. Commercial and performance governance: tracking costs/margins, contract KPIs/SLAs, and producing routine performance reporting. Contract form awareness (often NEC/JCT/FIDIC depending on client type): understanding early warnings, change events/variations, and dispute avoidance principles. H&S and compliance documentation expectations: supporting safe systems of work (RAMS) and site/client requirements alongside delivery teams. Required qualifications and attributes: Customer-first mindset with the confidence to lead difficult conversations and resolve issues. Commercially minded, disciplined with scope control, and comfortable balancing risk, margin and service. Highly organised with strong attention to detail and follow-through. Strong communicator who can work effectively with engineers, project managers and senior client stakeholders. Proactive and solutions-led, with a desire to improve processes and grow accounts organically. Key Objectives in first 12 months Take ownership of assigned client portfolio, establishing clear communication routines and stakeholder maps. Deliver consistent, accurate quoting with robust scope definitions and strong conversion rate from quote to order. Reduce response time and improve resolution quality for escalations through structured triage and action tracking. Improve internal handover quality between commercial and delivery functions, reducing rework and customer dissatisfaction. Generate measurable organic growth within existing clients by identifying and converting additional scope opportunities. KPIs . click apply for full job details
Title: Project Coordinator / Project Administrator Location: Ashton-Under-Lyne Salary: £29,000 The Client Our client are a family run business which undertakes, construction projects, building fabric maintenance and fire protection projects Nationwide. They have a long-term contracts for blue chip customers such as the BBC, Home Office, DWP, Local & Civil Government, Hospitals, Schools and Colleges, BAE System, Police Training Centres, UKBA, Ministry of Justice, Ministry of Defence and Housing Associations. Due to continued success they are seeking to recruit an experience Project Coordinator / Project Administrator to their team. The Role of Project Coordinator / Project Administrator - Work with the Project Managers to fully understand customer requirements. - Liaison with customer to manage day to day objectives and maintain excellent service and delivery. - Work with relevant internal teams to develop solutions that support delivery and increased customer experience. - Be able to confidently handle complaints and escalate to relevant Project Manager - Using knowledge of material and products, be able to scope out installation requirements. - Coordinate and support elements of programmes of work. - Use structured problem-solving techniques to identify, assess and resolve issues. - Coordinate projects against deliverables, budget and deadlines and liaise with internal departments of any discrepancies. Qualifications/Requirements: - Must have previous experience in a project coordinator / Construction or FM Administrator role - Experience in the FM / Facilities Management or Construction - Strong IT skills in MS Products - Self-motivated with a passion for great customer service. - Organised and structured in approach with the ability to prioritise. - Excellent analytical and problem-solving skills. - Strong communication skills, both verbal and written, with the ability to convey technical information and solutions effectively - Excellent attention to detail, and retention and recording of information. Bowdon Associates is a member of the Guild of Quality Employment Agencies and has agreed to adopt the compliance and recruitment standards that form the basis their code of conduct. A quality, transparent and responsible recruitment agency committed to raising the industry standards.
Aug 13, 2026
Full time
Title: Project Coordinator / Project Administrator Location: Ashton-Under-Lyne Salary: £29,000 The Client Our client are a family run business which undertakes, construction projects, building fabric maintenance and fire protection projects Nationwide. They have a long-term contracts for blue chip customers such as the BBC, Home Office, DWP, Local & Civil Government, Hospitals, Schools and Colleges, BAE System, Police Training Centres, UKBA, Ministry of Justice, Ministry of Defence and Housing Associations. Due to continued success they are seeking to recruit an experience Project Coordinator / Project Administrator to their team. The Role of Project Coordinator / Project Administrator - Work with the Project Managers to fully understand customer requirements. - Liaison with customer to manage day to day objectives and maintain excellent service and delivery. - Work with relevant internal teams to develop solutions that support delivery and increased customer experience. - Be able to confidently handle complaints and escalate to relevant Project Manager - Using knowledge of material and products, be able to scope out installation requirements. - Coordinate and support elements of programmes of work. - Use structured problem-solving techniques to identify, assess and resolve issues. - Coordinate projects against deliverables, budget and deadlines and liaise with internal departments of any discrepancies. Qualifications/Requirements: - Must have previous experience in a project coordinator / Construction or FM Administrator role - Experience in the FM / Facilities Management or Construction - Strong IT skills in MS Products - Self-motivated with a passion for great customer service. - Organised and structured in approach with the ability to prioritise. - Excellent analytical and problem-solving skills. - Strong communication skills, both verbal and written, with the ability to convey technical information and solutions effectively - Excellent attention to detail, and retention and recording of information. Bowdon Associates is a member of the Guild of Quality Employment Agencies and has agreed to adopt the compliance and recruitment standards that form the basis their code of conduct. A quality, transparent and responsible recruitment agency committed to raising the industry standards.
Customer Services Team Leader Bromley Competitive Salary Permanent, Full Time (35 hours per week) At Foresters Financial, we are here to enrich the lives of our members, their families and the communities they live in. Guided by our purpose and values, we are proud to combine financial strength with care, compassion and a long term outlook. As a Customer Service Team Leader, you'll bring this to life every day helping your team deliver meaningful support that makes a real difference. You will lead a team of 6-12 New Business Customer service Advisors, supporting them to provide thoughtful, high-quality service from first contact through to the end of the contract term. Working closely with the Customer Services Manager, you will create a positive, inclusive environment where people feel valued, supported and empowered to do their best work. What you'll be doing Leading day to day team activity to deliver excellent service aligned to agreed service levels and member needs Creating a supportive, inclusive team culture where colleagues can thrive and grow Coaching and developing team members, providing regular feedback to build confidence and capability Monitoring quality and performance, encouraging continuous improvement and accountability Identifying development needs and shaping tailored training and development plans Handling customer complaints with care and fairness, ensuring positive outcomes Driving efficiencies and improvements in processes, including automation where appropriate Keeping procedures simple, effective and up to date Managing processes, risks and change responsibly within agreed frameworks Contributing to broader team and business priorities as needed What you'll bring Experience leading a customer service team in a contact centre environment A genuine passion for developing others and helping people succeed Strong organisational skills, with the ability to prioritise and meet deadlines Confidence in managing performance and improving team outcomes Sound judgement and the ability to identify and manage risk Financial Services experience is helpful, but not essential What we offer At Foresters, we invest in our people so they can grow, thrive and make a difference: 10% discretionary annual bonus 25 days holiday plus bank holidays A paid volunteering day to support a charity or community cause that matters to you Holiday purchase scheme Contributory pension (we match up to 5% and add an additional 5%) Life cover (4x pensionable salary) Healthcare cash plan On-going development and training Wellbeing support programme Working hours: 35 hours per week, Monday to Friday (rotational shifts: 08:30-16:15 and 09:15-17:00). After training, there's the flexibility to work up to one day per week from home. Why join us? If you are motivated by purpose, passionate about developing people, and want to be part of an organisation that values community, care and long-term impact you will feel at home here. Join us and help shape experiences that truly matter. About us Foresters Financial is not your typical financial services provider. Those who join our purpose-driven organisation enjoy a culture of collaboration, creativity, and mutual respect and are challenged to do their best to make a difference every day. We help everyday families achieve their financial goals and make a lasting difference in their lives and communities. What we do We help everyday families achieve their financial goals and make a lasting difference in their lives and communities. We will continue to do this by employing enthusiastic and talented Financial Advisers working across the country and equally talented people to be based at our Head Office in Bromley.
Aug 13, 2026
Full time
Customer Services Team Leader Bromley Competitive Salary Permanent, Full Time (35 hours per week) At Foresters Financial, we are here to enrich the lives of our members, their families and the communities they live in. Guided by our purpose and values, we are proud to combine financial strength with care, compassion and a long term outlook. As a Customer Service Team Leader, you'll bring this to life every day helping your team deliver meaningful support that makes a real difference. You will lead a team of 6-12 New Business Customer service Advisors, supporting them to provide thoughtful, high-quality service from first contact through to the end of the contract term. Working closely with the Customer Services Manager, you will create a positive, inclusive environment where people feel valued, supported and empowered to do their best work. What you'll be doing Leading day to day team activity to deliver excellent service aligned to agreed service levels and member needs Creating a supportive, inclusive team culture where colleagues can thrive and grow Coaching and developing team members, providing regular feedback to build confidence and capability Monitoring quality and performance, encouraging continuous improvement and accountability Identifying development needs and shaping tailored training and development plans Handling customer complaints with care and fairness, ensuring positive outcomes Driving efficiencies and improvements in processes, including automation where appropriate Keeping procedures simple, effective and up to date Managing processes, risks and change responsibly within agreed frameworks Contributing to broader team and business priorities as needed What you'll bring Experience leading a customer service team in a contact centre environment A genuine passion for developing others and helping people succeed Strong organisational skills, with the ability to prioritise and meet deadlines Confidence in managing performance and improving team outcomes Sound judgement and the ability to identify and manage risk Financial Services experience is helpful, but not essential What we offer At Foresters, we invest in our people so they can grow, thrive and make a difference: 10% discretionary annual bonus 25 days holiday plus bank holidays A paid volunteering day to support a charity or community cause that matters to you Holiday purchase scheme Contributory pension (we match up to 5% and add an additional 5%) Life cover (4x pensionable salary) Healthcare cash plan On-going development and training Wellbeing support programme Working hours: 35 hours per week, Monday to Friday (rotational shifts: 08:30-16:15 and 09:15-17:00). After training, there's the flexibility to work up to one day per week from home. Why join us? If you are motivated by purpose, passionate about developing people, and want to be part of an organisation that values community, care and long-term impact you will feel at home here. Join us and help shape experiences that truly matter. About us Foresters Financial is not your typical financial services provider. Those who join our purpose-driven organisation enjoy a culture of collaboration, creativity, and mutual respect and are challenged to do their best to make a difference every day. We help everyday families achieve their financial goals and make a lasting difference in their lives and communities. What we do We help everyday families achieve their financial goals and make a lasting difference in their lives and communities. We will continue to do this by employing enthusiastic and talented Financial Advisers working across the country and equally talented people to be based at our Head Office in Bromley.
Clockwork Organisation Ltd t/a Travail Employment
Skelmersdale, Lancashire
Internal Sales & Office Administrator Skelmersdale £25,000 - £27,000 per annum (depending on experience) Monday to Friday Temporary with Permanent Opportunities About the Role We are seeking a motivated and customer-focused Internal Sales & Office Administrator to join a busy sales and administration team. This role combines customer service, sales support, order processing, and general office administration within a fast-paced environment. The successful candidate will play a key role in supporting customers, processing enquiries, coordinating deliveries, and maintaining high standards of service and accuracy. Key Responsibilities Answer incoming telephone calls and respond to customer emails professionally and efficiently. Prepare and issue quotations, ensuring timely follow-up of customer enquiries. Prioritise customer enquiries and sales orders to meet business requirements. Process purchase orders and create customer estimates. Arrange deliveries and calculate carriage charges. Provide administrative support to managers and assist with day-to-day office operations. Maintain accurate records, filing systems, and customer information. Update company social media platforms and support marketing activities. Work closely with warehouse and logistics teams to coordinate customer orders. Develop and maintain product knowledge to provide customers with accurate advice and recommendations. Resolve customer queries and complaints in a professional manner. Support quality procedures and ensure compliance with company standards. Skills & Requirements Experience in sales administration, customer service, or office support. Excellent communication and customer service skills. Strong organisational skills and attention to detail. Ability to prioritise workload and work under pressure. Proficient in Microsoft Office, including Outlook, Word, and Excel. Good numerical and data-entry skills. Professional telephone manner. Knowledge of CRM systems is desirable. Positive attitude, flexibility, and a strong work ethic Benefits Competitive salary based on experience. Pension scheme. 20 days annual leave plus Bank Holidays. Additional holiday period over Christmas. Ongoing training and career development opportunities. Supportive and friendly working environment. Early finish on Fridays. Additional Skills / Suitable Job Titles Internal Sales Administrator, Sales Coordinator, Sales Support Administrator, Customer Service Administrator, Office Administrator, Account Coordinator, Order Processing Administrator, Sales Executive, Customer Support Coordinator . How to Apply This vacancy is advertised by Travail Employment Group, acting as an Employment Business. Once you apply, your application will be received immediately by Travail Employment Group. A consultant will contact you within 7 days if you have been successful. If you do not hear from us within this time, your application has not been successful on this occasion. All candidates registering with Travail Employment Group must provide proof of identity and evidence of relevant experience, training, or qualifications required for the role. CWOIND01
Aug 13, 2026
Seasonal
Internal Sales & Office Administrator Skelmersdale £25,000 - £27,000 per annum (depending on experience) Monday to Friday Temporary with Permanent Opportunities About the Role We are seeking a motivated and customer-focused Internal Sales & Office Administrator to join a busy sales and administration team. This role combines customer service, sales support, order processing, and general office administration within a fast-paced environment. The successful candidate will play a key role in supporting customers, processing enquiries, coordinating deliveries, and maintaining high standards of service and accuracy. Key Responsibilities Answer incoming telephone calls and respond to customer emails professionally and efficiently. Prepare and issue quotations, ensuring timely follow-up of customer enquiries. Prioritise customer enquiries and sales orders to meet business requirements. Process purchase orders and create customer estimates. Arrange deliveries and calculate carriage charges. Provide administrative support to managers and assist with day-to-day office operations. Maintain accurate records, filing systems, and customer information. Update company social media platforms and support marketing activities. Work closely with warehouse and logistics teams to coordinate customer orders. Develop and maintain product knowledge to provide customers with accurate advice and recommendations. Resolve customer queries and complaints in a professional manner. Support quality procedures and ensure compliance with company standards. Skills & Requirements Experience in sales administration, customer service, or office support. Excellent communication and customer service skills. Strong organisational skills and attention to detail. Ability to prioritise workload and work under pressure. Proficient in Microsoft Office, including Outlook, Word, and Excel. Good numerical and data-entry skills. Professional telephone manner. Knowledge of CRM systems is desirable. Positive attitude, flexibility, and a strong work ethic Benefits Competitive salary based on experience. Pension scheme. 20 days annual leave plus Bank Holidays. Additional holiday period over Christmas. Ongoing training and career development opportunities. Supportive and friendly working environment. Early finish on Fridays. Additional Skills / Suitable Job Titles Internal Sales Administrator, Sales Coordinator, Sales Support Administrator, Customer Service Administrator, Office Administrator, Account Coordinator, Order Processing Administrator, Sales Executive, Customer Support Coordinator . How to Apply This vacancy is advertised by Travail Employment Group, acting as an Employment Business. Once you apply, your application will be received immediately by Travail Employment Group. A consultant will contact you within 7 days if you have been successful. If you do not hear from us within this time, your application has not been successful on this occasion. All candidates registering with Travail Employment Group must provide proof of identity and evidence of relevant experience, training, or qualifications required for the role. CWOIND01
Head of Repairs £77,000 per annum Maidstone Full-Time Permanent It's a great time to join Golding as we're an efficient, local, visible and listening organisation, providing sustainable homes and communities. We've an established track record for building quality homes and investing in our local communities. We're excited to recruit for a Head of Repairs to lead one of Golding's most visible and important customer services. This is a fantastic opportunity to shape our in-house Repairs Service, driving performance, customer satisfaction, and continuous improvement during an exciting period of transformation. We're proud of our strong track record and the positive difference we make every day. Following an exceptional regulatory inspection outcome and achieving C1, G1 and V2 ratings, we're entering an exciting new chapter of growth and transformation. Our (Apply online only) Corporate Plan sets out bold ambitions for the future. Over the next four years, we'll continue to strengthen our culture, invest in our colleagues, embrace innovation, and deliver excellent services for our customers. We want Golding to be a place where people feel valued, supported and empowered to do their best work, because we know that when our colleagues thrive, our customers and communities do too. What you'll be doing As Head of Repairs, you'll provide strategic and operational leadership for Golding's in-house Repairs Service, ensuring safe, compliant, customer-focused and value-for-money repairs across our homes. This is a broad and influential role, leading the DLO across responsive repairs, damp and mould, disrepair, structural repairs, insurance works, permissions and specialist maintenance, with accountability for performance, compliance, budgets, productivity, service quality and customer satisfaction. You'll use data, customer feedback and complaints learning to improve services, resolve issues well, reduce repeat issues and strengthen trust in the repairs service. You'll also lead and develop managers, supervisors and technical teams, creating a high-performing, customer-focused culture where colleagues are supported to deliver a responsive, reliable and effective repairs service. More about you. What can you bring? You'll hold an HNC/HND or equivalent professional qualification in a construction or property-related discipline, alongside strong technical experience in building pathology, damp and mould, structural defects and property maintenance. A degree-level qualification, professional membership or additional leadership qualification would be advantageous. You'll have significant senior leadership experience in responsive repairs, maintenance or property services, with experience leading a DLO, including multi-trade operatives, supervisors and managers. You'll bring a strong focus on performance, service improvement, customer satisfaction, complaints learning and achieving the right outcomes for our customers. We're looking for a visible, collaborative and customer-focused leader who can bring people with them, use insight to drive improvement, and balance operational delivery with long-term service development. You'll also hold an appropriate health and safety qualification such as IOSH Managing Safely or equivalent. When and where you'll be doing it You will enjoy a 40 hour working week and earn an annual salary of £77,000 dependent upon your knowledge, skills and experience. Our Hub, Home, Roam approach allows you to work from wherever suits you best whilst also having a central workspace to collaborate and come together. Our head office is in central Maidstone and is a new, modern and bright space which inspires creativity and innovation. You'll be joining at a time when repairs is central to our customer experience ambitions, with the opportunity to influence service improvement, shape how we use insight and data, and make a visible difference to customers and colleagues. What will you get in return? Creating an environment which enables our people to thrive is crucial for us and our Total Reward package goes beyond your salary, designed to support you throughout your working life here. You'll get: 28 days annual leave per year (plus bank holidays and Christmas Closure) 2 x Golding give back volunteering days Regular opportunities for training (upskilling and cross skilling) Company Pension contribution and life assurance Flexible Benefits including health cash plan, additional holiday purchase, cycle to work scheme, onsite gym, retail discounts and more. A full driving license and DBS are required for this role. Closing Date: Wednesday 29th July 2026 Interview dates: Stage 1 - 5 and 6 August 2026, via MS Teams Stage 2 - 13 and 14 August 2026, in person at our Maidstone office We appreciate that people process information in different ways. Please get in touch if you would like some support with your application. Please note we will be sifting applications throughout and reserve the right to close the vacancy early if we find suitable candidates.
Aug 13, 2026
Full time
Head of Repairs £77,000 per annum Maidstone Full-Time Permanent It's a great time to join Golding as we're an efficient, local, visible and listening organisation, providing sustainable homes and communities. We've an established track record for building quality homes and investing in our local communities. We're excited to recruit for a Head of Repairs to lead one of Golding's most visible and important customer services. This is a fantastic opportunity to shape our in-house Repairs Service, driving performance, customer satisfaction, and continuous improvement during an exciting period of transformation. We're proud of our strong track record and the positive difference we make every day. Following an exceptional regulatory inspection outcome and achieving C1, G1 and V2 ratings, we're entering an exciting new chapter of growth and transformation. Our (Apply online only) Corporate Plan sets out bold ambitions for the future. Over the next four years, we'll continue to strengthen our culture, invest in our colleagues, embrace innovation, and deliver excellent services for our customers. We want Golding to be a place where people feel valued, supported and empowered to do their best work, because we know that when our colleagues thrive, our customers and communities do too. What you'll be doing As Head of Repairs, you'll provide strategic and operational leadership for Golding's in-house Repairs Service, ensuring safe, compliant, customer-focused and value-for-money repairs across our homes. This is a broad and influential role, leading the DLO across responsive repairs, damp and mould, disrepair, structural repairs, insurance works, permissions and specialist maintenance, with accountability for performance, compliance, budgets, productivity, service quality and customer satisfaction. You'll use data, customer feedback and complaints learning to improve services, resolve issues well, reduce repeat issues and strengthen trust in the repairs service. You'll also lead and develop managers, supervisors and technical teams, creating a high-performing, customer-focused culture where colleagues are supported to deliver a responsive, reliable and effective repairs service. More about you. What can you bring? You'll hold an HNC/HND or equivalent professional qualification in a construction or property-related discipline, alongside strong technical experience in building pathology, damp and mould, structural defects and property maintenance. A degree-level qualification, professional membership or additional leadership qualification would be advantageous. You'll have significant senior leadership experience in responsive repairs, maintenance or property services, with experience leading a DLO, including multi-trade operatives, supervisors and managers. You'll bring a strong focus on performance, service improvement, customer satisfaction, complaints learning and achieving the right outcomes for our customers. We're looking for a visible, collaborative and customer-focused leader who can bring people with them, use insight to drive improvement, and balance operational delivery with long-term service development. You'll also hold an appropriate health and safety qualification such as IOSH Managing Safely or equivalent. When and where you'll be doing it You will enjoy a 40 hour working week and earn an annual salary of £77,000 dependent upon your knowledge, skills and experience. Our Hub, Home, Roam approach allows you to work from wherever suits you best whilst also having a central workspace to collaborate and come together. Our head office is in central Maidstone and is a new, modern and bright space which inspires creativity and innovation. You'll be joining at a time when repairs is central to our customer experience ambitions, with the opportunity to influence service improvement, shape how we use insight and data, and make a visible difference to customers and colleagues. What will you get in return? Creating an environment which enables our people to thrive is crucial for us and our Total Reward package goes beyond your salary, designed to support you throughout your working life here. You'll get: 28 days annual leave per year (plus bank holidays and Christmas Closure) 2 x Golding give back volunteering days Regular opportunities for training (upskilling and cross skilling) Company Pension contribution and life assurance Flexible Benefits including health cash plan, additional holiday purchase, cycle to work scheme, onsite gym, retail discounts and more. A full driving license and DBS are required for this role. Closing Date: Wednesday 29th July 2026 Interview dates: Stage 1 - 5 and 6 August 2026, via MS Teams Stage 2 - 13 and 14 August 2026, in person at our Maidstone office We appreciate that people process information in different ways. Please get in touch if you would like some support with your application. Please note we will be sifting applications throughout and reserve the right to close the vacancy early if we find suitable candidates.
Our client, a well-established public service organisation, is currently recruiting a Pensions Lead to join their Pension administration team for a 12-month FTC. The Pensions Lead will be responsible to help lead and manage the collaborated pension function across multiple locations to ensure that an effective professional service is provided to all employees, stakeholders and that all regulatory requirements are executed in a timely and accurate manner Key Responsibilities for the Pensions Lead : Manage and oversee the collaborated Pension function reporting to the Operations Manager working closely with key stakeholders and partners internally and externally Act as the technical lead on all matters relating to pensions and responsible for providing advice and resolving queries Drive continuous improvement within the pension function and ensure that all complaints and issues are resolved at the lowest level possible, in a timely manner Lead complex pension related projects to drive improvement and fulfil legislative/regulatory requirements Understand and be responsible for the management of demand into the pension and payroll administration function for example queries relating to policy, procedures and processes Lead the resolution of complex issues relating to retirement, ill health, transfers and other applicable employee lifecycle matters. Skills Required for the Pensions Lead : Experience of managing pension operations and administration Public Sector experience is highly advantageous Hands on experience of managing and delivering pension related activities and projects Happy to undergo pre-employment checks and vetting Strong communication skills Please apply as directed!
Aug 13, 2026
Full time
Our client, a well-established public service organisation, is currently recruiting a Pensions Lead to join their Pension administration team for a 12-month FTC. The Pensions Lead will be responsible to help lead and manage the collaborated pension function across multiple locations to ensure that an effective professional service is provided to all employees, stakeholders and that all regulatory requirements are executed in a timely and accurate manner Key Responsibilities for the Pensions Lead : Manage and oversee the collaborated Pension function reporting to the Operations Manager working closely with key stakeholders and partners internally and externally Act as the technical lead on all matters relating to pensions and responsible for providing advice and resolving queries Drive continuous improvement within the pension function and ensure that all complaints and issues are resolved at the lowest level possible, in a timely manner Lead complex pension related projects to drive improvement and fulfil legislative/regulatory requirements Understand and be responsible for the management of demand into the pension and payroll administration function for example queries relating to policy, procedures and processes Lead the resolution of complex issues relating to retirement, ill health, transfers and other applicable employee lifecycle matters. Skills Required for the Pensions Lead : Experience of managing pension operations and administration Public Sector experience is highly advantageous Hands on experience of managing and delivering pension related activities and projects Happy to undergo pre-employment checks and vetting Strong communication skills Please apply as directed!
Car Sales Manager, Cribbs Causeway, Bristol Reactive Permanent Recruitment are proud to be working with one of the region s most successful and established car dealership groups. Due to continued growth, our client seek a Car Sales Manager to focus on both the new and used markets from their prestigious Cribbs Causeway site in Bristol. Car Sales Manager package: Excellent basic salary (negotiable on experience) plus high commissions/bonus totalling over £60,000pa Fully expensed company car Prestigious working environment at Cribbs Causeway, Bristol Fantastic benefits list Working week 45.5 hours a week across Mon Sat (with a 1 hour lunch). Day off in lieu during the week and 1 late shift per week. Sunday working required during March and September Duties & resposibilities: Managing day-to-day operations of the used car department, including sourcing stock, pricing, appraisals, and overseeing vehicle preparation and display. Leading, motivating, and developing a high-performing sales team to meet targets and deliver exceptional customer service. Reporting on departmental performance, key KPIs, and stock levels to senior management. Ensuring all vehicles meet safety and quality standards in line with company policies and legal requirements. Driving compliance with group sales processes and industry regulations. Creating and implementing strategies to boost sales and profitability, including effective lead management and in-house sourcing through our service teams. Handling customer queries and complaints with professionalism and a commitment to resolution. Experience requirements: Proven experience in the motor trade, ideally in used car sales management. A confident leader who can energise and coach a team to success. Excellent communication skills and a strong focus on customer satisfaction. Commercially savvy with a good grasp of market trends and pricing strategies. Organised, efficient, and comfortable working in a fast-paced environment. A full UK driving licence is required. We look forward to hearing from you. Key: Brand Manager, Snr Brand Manager, Senior Brand Manager, Car Sales Manager, Used Car Sales Manager, New Car Sales Manager, Bristol, Cribbs Causeway, BS34
Aug 13, 2026
Full time
Car Sales Manager, Cribbs Causeway, Bristol Reactive Permanent Recruitment are proud to be working with one of the region s most successful and established car dealership groups. Due to continued growth, our client seek a Car Sales Manager to focus on both the new and used markets from their prestigious Cribbs Causeway site in Bristol. Car Sales Manager package: Excellent basic salary (negotiable on experience) plus high commissions/bonus totalling over £60,000pa Fully expensed company car Prestigious working environment at Cribbs Causeway, Bristol Fantastic benefits list Working week 45.5 hours a week across Mon Sat (with a 1 hour lunch). Day off in lieu during the week and 1 late shift per week. Sunday working required during March and September Duties & resposibilities: Managing day-to-day operations of the used car department, including sourcing stock, pricing, appraisals, and overseeing vehicle preparation and display. Leading, motivating, and developing a high-performing sales team to meet targets and deliver exceptional customer service. Reporting on departmental performance, key KPIs, and stock levels to senior management. Ensuring all vehicles meet safety and quality standards in line with company policies and legal requirements. Driving compliance with group sales processes and industry regulations. Creating and implementing strategies to boost sales and profitability, including effective lead management and in-house sourcing through our service teams. Handling customer queries and complaints with professionalism and a commitment to resolution. Experience requirements: Proven experience in the motor trade, ideally in used car sales management. A confident leader who can energise and coach a team to success. Excellent communication skills and a strong focus on customer satisfaction. Commercially savvy with a good grasp of market trends and pricing strategies. Organised, efficient, and comfortable working in a fast-paced environment. A full UK driving licence is required. We look forward to hearing from you. Key: Brand Manager, Snr Brand Manager, Senior Brand Manager, Car Sales Manager, Used Car Sales Manager, New Car Sales Manager, Bristol, Cribbs Causeway, BS34
JOB DESCRIPTION Our Extra Care schemes support older people living in their own homes by providing a warm and friendly housing management service. We have a permanent, full-time opportunity for a Housing Assistant at our Extra Care Scheme in Ruislip. About the role Reporting into the Extra Care Scheme Manager, you will play a key role in delivering a safe, welcoming and high-quality living environment for our residents. Acting as a first point of contact, you will provide advice and support on tenancy management, repairs and rent enquiries, ensuring residents receive excellent customer service and are connected with the right specialist teams when needed. You will build positive relationships with residents, respond to concerns and complaints in a timely manner, and work collaboratively with colleagues, contractors and external partners to ensure resident issues are resolved effectively. You will also help maintain a safe and compliant scheme by carrying out routine health and safety checks, supporting safeguarding procedures and completing relevant incident reporting. Through proactive communication and a resident-focused approach, you will contribute to creating a supportive community where residents feel safe, valued and well informed. You will also be able to demonstrate these essential skills: Experience of working with customers and acting on their feedback to continuously improve service quality and outcomes. Strong team player with the ability to build positive working relationships. Demonstrates a commitment to high standards, with a focus on performance and excellence. Positive, proactive, and enthusiastic approach, with the ability to use initiative and adapt to changing priorities. Good level of IT skills and working knowledge of standard business systems. Good oral and written communication skills. Good administration and organisational skills. Basic understanding of Health & Safety requirements & best practice. If this sounds like the role you have been looking for, we would like to hear from you, apply today. To find out more about the key responsibilities of this position and to ensure you meet the essential criteria, please review the role profile. TGPCVL
Aug 13, 2026
Full time
JOB DESCRIPTION Our Extra Care schemes support older people living in their own homes by providing a warm and friendly housing management service. We have a permanent, full-time opportunity for a Housing Assistant at our Extra Care Scheme in Ruislip. About the role Reporting into the Extra Care Scheme Manager, you will play a key role in delivering a safe, welcoming and high-quality living environment for our residents. Acting as a first point of contact, you will provide advice and support on tenancy management, repairs and rent enquiries, ensuring residents receive excellent customer service and are connected with the right specialist teams when needed. You will build positive relationships with residents, respond to concerns and complaints in a timely manner, and work collaboratively with colleagues, contractors and external partners to ensure resident issues are resolved effectively. You will also help maintain a safe and compliant scheme by carrying out routine health and safety checks, supporting safeguarding procedures and completing relevant incident reporting. Through proactive communication and a resident-focused approach, you will contribute to creating a supportive community where residents feel safe, valued and well informed. You will also be able to demonstrate these essential skills: Experience of working with customers and acting on their feedback to continuously improve service quality and outcomes. Strong team player with the ability to build positive working relationships. Demonstrates a commitment to high standards, with a focus on performance and excellence. Positive, proactive, and enthusiastic approach, with the ability to use initiative and adapt to changing priorities. Good level of IT skills and working knowledge of standard business systems. Good oral and written communication skills. Good administration and organisational skills. Basic understanding of Health & Safety requirements & best practice. If this sounds like the role you have been looking for, we would like to hear from you, apply today. To find out more about the key responsibilities of this position and to ensure you meet the essential criteria, please review the role profile. TGPCVL
Our client, a well-established public service organisation, is currently recruiting a Pensions Lead to join their Pension administration team for a 12-month FTC. The Pensions Lead will be responsible to help lead and manage the collaborated pension function across multiple locations to ensure that an effective professional service is provided to all employees, stakeholders and that all regulatory requirements are executed in a timely and accurate manner Key Responsibilities for the Pensions Lead : Manage and oversee the collaborated Pension function reporting to the Operations Manager working closely with key stakeholders and partners internally and externally Act as the technical lead on all matters relating to pensions and responsible for providing advice and resolving queries Drive continuous improvement within the pension function and ensure that all complaints and issues are resolved at the lowest level possible, in a timely manner Lead complex pension related projects to drive improvement and fulfil legislative/regulatory requirements Understand and be responsible for the management of demand into the pension and payroll administration function for example queries relating to policy, procedures and processes Lead the resolution of complex issues relating to retirement, ill health, transfers and other applicable employee lifecycle matters. Skills Required for the Pensions Lead : Experience of managing pension operations and administration Public Sector experience is highly advantageous Hands on experience of managing and delivering pension related activities and projects Happy to undergo pre-employment checks and vetting Strong communication skills Please apply as directed!
Aug 13, 2026
Full time
Our client, a well-established public service organisation, is currently recruiting a Pensions Lead to join their Pension administration team for a 12-month FTC. The Pensions Lead will be responsible to help lead and manage the collaborated pension function across multiple locations to ensure that an effective professional service is provided to all employees, stakeholders and that all regulatory requirements are executed in a timely and accurate manner Key Responsibilities for the Pensions Lead : Manage and oversee the collaborated Pension function reporting to the Operations Manager working closely with key stakeholders and partners internally and externally Act as the technical lead on all matters relating to pensions and responsible for providing advice and resolving queries Drive continuous improvement within the pension function and ensure that all complaints and issues are resolved at the lowest level possible, in a timely manner Lead complex pension related projects to drive improvement and fulfil legislative/regulatory requirements Understand and be responsible for the management of demand into the pension and payroll administration function for example queries relating to policy, procedures and processes Lead the resolution of complex issues relating to retirement, ill health, transfers and other applicable employee lifecycle matters. Skills Required for the Pensions Lead : Experience of managing pension operations and administration Public Sector experience is highly advantageous Hands on experience of managing and delivering pension related activities and projects Happy to undergo pre-employment checks and vetting Strong communication skills Please apply as directed!
Technical Coordinator Job Type: Full-time Location: Grimsby Salary: 32,000- 38,000 We are seeking a Technical Coordinator to join our team in the food industry. This role is pivotal in supporting the technical department, ensuring that all operations are conducted smoothly and efficiently. You will collaborate with various departments, suppliers, and customers to uphold the highest standards of quality and efficiency. Day-to-day of the role: Provide administrative support to the Technical Manager and other team members. Liaise with different departments, suppliers, and customers to facilitate effective communication. Investigate customer complaints and ensure they are resolved in a timely manner. Keep technical staff informed about current procedures and protocols. Manage the flow of information into and out of the technical department. Coordinate audit information and compile statistical data for reporting purposes. Prepare detailed technical reports as required by management. Represent the Technical department in meetings and discussions as necessary. Draft specifications and standard operating procedures (SOPs). Recommend system improvements based on findings. Maintain and update all relevant databases related to technical operations. Coordinate customer audits to ensure compliance with standards. Required Skills & Qualifications: Proven experience in a similar role within the food or drink industry. Strong administrative and coordination skills. Excellent communication and interpersonal skills. Ability to manage multiple tasks and meet deadlines. Proficient in using MS Office and database management. Knowledge of industry standards and compliance regulations. Detail-oriented with strong analytical and problem-solving skills. Benefits: Competitive salary and benefits package. Opportunities for professional growth and development. Dynamic and supportive work environment.
Aug 13, 2026
Full time
Technical Coordinator Job Type: Full-time Location: Grimsby Salary: 32,000- 38,000 We are seeking a Technical Coordinator to join our team in the food industry. This role is pivotal in supporting the technical department, ensuring that all operations are conducted smoothly and efficiently. You will collaborate with various departments, suppliers, and customers to uphold the highest standards of quality and efficiency. Day-to-day of the role: Provide administrative support to the Technical Manager and other team members. Liaise with different departments, suppliers, and customers to facilitate effective communication. Investigate customer complaints and ensure they are resolved in a timely manner. Keep technical staff informed about current procedures and protocols. Manage the flow of information into and out of the technical department. Coordinate audit information and compile statistical data for reporting purposes. Prepare detailed technical reports as required by management. Represent the Technical department in meetings and discussions as necessary. Draft specifications and standard operating procedures (SOPs). Recommend system improvements based on findings. Maintain and update all relevant databases related to technical operations. Coordinate customer audits to ensure compliance with standards. Required Skills & Qualifications: Proven experience in a similar role within the food or drink industry. Strong administrative and coordination skills. Excellent communication and interpersonal skills. Ability to manage multiple tasks and meet deadlines. Proficient in using MS Office and database management. Knowledge of industry standards and compliance regulations. Detail-oriented with strong analytical and problem-solving skills. Benefits: Competitive salary and benefits package. Opportunities for professional growth and development. Dynamic and supportive work environment.
M2 Professional Recruitment Services Ltd
Chelmsford, Essex
A fantastic opportunity has arisen for an experience Client Service Manager within a leading independent provider of commercial finance. The successful candidate will be responsible for the management of a portfolio of clients, ensuring exceptional customer service, whilst effectively identifying and managing risk to prevent loss of income. Key Responsibilities: Manage a designated portfolio of clients. Maintain a full working knowledge of all clients. Ensure excellent levels of service are delivered so client satisfaction levels remain high. Ensure no client terminates on the grounds of poor service. Minimise third party complaints. Be the clients first point of contact for any payment requests, queries and ledger updates. Monitor and process client payments through the operating system within your agreed personal mandate level. Supply cover for the Credit Control team during staff absences. Key Requirements: Excellent attention to detail. Excellent communications skills, both written and verbal. Ability to build and maintain strong working relationships, both internally and externally. Microsoft Office (Outlook, Word, Excel). Administration, planning and organising skills with good time management. Prior experience in invoice finance would be beneficial, but is not essential. In return the successful candidate will be rewarded with a competitive basic salary, plus bonus and a range of additional benefits.
Aug 13, 2026
Full time
A fantastic opportunity has arisen for an experience Client Service Manager within a leading independent provider of commercial finance. The successful candidate will be responsible for the management of a portfolio of clients, ensuring exceptional customer service, whilst effectively identifying and managing risk to prevent loss of income. Key Responsibilities: Manage a designated portfolio of clients. Maintain a full working knowledge of all clients. Ensure excellent levels of service are delivered so client satisfaction levels remain high. Ensure no client terminates on the grounds of poor service. Minimise third party complaints. Be the clients first point of contact for any payment requests, queries and ledger updates. Monitor and process client payments through the operating system within your agreed personal mandate level. Supply cover for the Credit Control team during staff absences. Key Requirements: Excellent attention to detail. Excellent communications skills, both written and verbal. Ability to build and maintain strong working relationships, both internally and externally. Microsoft Office (Outlook, Word, Excel). Administration, planning and organising skills with good time management. Prior experience in invoice finance would be beneficial, but is not essential. In return the successful candidate will be rewarded with a competitive basic salary, plus bonus and a range of additional benefits.
Consortium Professional Recruitment Ltd
Grimsby, Lincolnshire
Lead standards. Develop people. Make a measurable impact. Consortium Professional Recruitment are pleased to be working with our client to appoint an experienced Technical Manager to join their leadership team in Grimsby. This is an opportunity to take real ownership of food safety, quality and technical performance within an established food business. You ll have the scope to challenge existing practices, develop capable teams and turn improvement opportunities into lasting results, while maintaining the high standards expected by customers, regulators and certification bodies. The Opportunity: As a Technical Manager you ll play a key role in: Leading and continuously improving Food Safety and Quality Management Systems, including HACCP, BRCGS and customer-specific standards. Developing and supporting Technical, Quality and Hygiene teams, creating an environment where people can contribute, grow and perform at their best. Driving practical continuous improvement across food safety, product quality, hygiene, waste, customer complaints and operational performance. Building trusted relationships with customers, auditors, regulatory bodies and suppliers, while providing clear technical leadership across the business. Leading technical risk management, supplier quality, internal auditing, traceability, allergen management, environmental monitoring and corrective and preventative action. Your work will directly contribute to stronger food safety, consistent product quality, customer confidence and sustainable improvements across the operation. About You: We re looking for someone who can bring: Significant experience within food manufacturing or processing, with a strong understanding of technical, quality and food safety standards. Proven experience leading Technical, Quality and Hygiene functions, alongside the ability to develop people and build capability across wider teams. Extensive experience of BRCGS Grade A/A+ certification, retailer audits and working with major UK retailers or customer technical teams. Evidence of delivering meaningful business improvements through food safety, quality, root cause analysis and continuous improvement initiatives. A collaborative and adaptable approach, with the confidence to make informed decisions, influence stakeholders and challenge established practices constructively. Experience managing senior customer-facing technical relationships or leading large-scale change and continuous improvement projects would be valuable. However, we encourage you to apply even if you do not meet every desirable criterion. The Benefits and Package: In return, you ll enjoy: £55,000 - £70,000 salary Holiday: 25 days annual leave plus public holidays. Pension: 5% employer pension contribution. Healthcare: Company healthcare scheme. Life Assurance: Death in service cover worth 2x annual salary. How to Apply: This exciting Technical Manager opportunity is being managed by Consortium Professional Recruitment, a trusted recruitment partner. If you re ready to take the next step in your career, we d love to hear from you. Please apply with your CV attached. At Consortium Professional Recruitment, our Human First ethos shapes how we work. We aim to be inclusive, tenacious and responsible for our actions, creating a recruitment experience where people are treated as individuals throughout the process. Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)
Aug 13, 2026
Full time
Lead standards. Develop people. Make a measurable impact. Consortium Professional Recruitment are pleased to be working with our client to appoint an experienced Technical Manager to join their leadership team in Grimsby. This is an opportunity to take real ownership of food safety, quality and technical performance within an established food business. You ll have the scope to challenge existing practices, develop capable teams and turn improvement opportunities into lasting results, while maintaining the high standards expected by customers, regulators and certification bodies. The Opportunity: As a Technical Manager you ll play a key role in: Leading and continuously improving Food Safety and Quality Management Systems, including HACCP, BRCGS and customer-specific standards. Developing and supporting Technical, Quality and Hygiene teams, creating an environment where people can contribute, grow and perform at their best. Driving practical continuous improvement across food safety, product quality, hygiene, waste, customer complaints and operational performance. Building trusted relationships with customers, auditors, regulatory bodies and suppliers, while providing clear technical leadership across the business. Leading technical risk management, supplier quality, internal auditing, traceability, allergen management, environmental monitoring and corrective and preventative action. Your work will directly contribute to stronger food safety, consistent product quality, customer confidence and sustainable improvements across the operation. About You: We re looking for someone who can bring: Significant experience within food manufacturing or processing, with a strong understanding of technical, quality and food safety standards. Proven experience leading Technical, Quality and Hygiene functions, alongside the ability to develop people and build capability across wider teams. Extensive experience of BRCGS Grade A/A+ certification, retailer audits and working with major UK retailers or customer technical teams. Evidence of delivering meaningful business improvements through food safety, quality, root cause analysis and continuous improvement initiatives. A collaborative and adaptable approach, with the confidence to make informed decisions, influence stakeholders and challenge established practices constructively. Experience managing senior customer-facing technical relationships or leading large-scale change and continuous improvement projects would be valuable. However, we encourage you to apply even if you do not meet every desirable criterion. The Benefits and Package: In return, you ll enjoy: £55,000 - £70,000 salary Holiday: 25 days annual leave plus public holidays. Pension: 5% employer pension contribution. Healthcare: Company healthcare scheme. Life Assurance: Death in service cover worth 2x annual salary. How to Apply: This exciting Technical Manager opportunity is being managed by Consortium Professional Recruitment, a trusted recruitment partner. If you re ready to take the next step in your career, we d love to hear from you. Please apply with your CV attached. At Consortium Professional Recruitment, our Human First ethos shapes how we work. We aim to be inclusive, tenacious and responsible for our actions, creating a recruitment experience where people are treated as individuals throughout the process. Consortium Professional Recruitment Ltd are a professional level recruitment consultancy specialising in the delivery of high relevance recruitment services on behalf of our clients across the UK. We regularly receive large responses to our advertising which can make providing individual feedback to every applicant challenging. If you haven t received a reply from us within 14 days of your application, we regret to say your application has been unsuccessful on this occasion. We have a policy of retaining your details for future vacancies unless you request otherwise. To learn more about our services, please visit (url removed)
Complaints & Claims Manager to join its established Risk & Compliance team on a part-time basis (2 days per week). This is a unique opportunity for an experienced legal risk or complaints professional to take ownership of the firm's complaints and claims function, working closely with senior stakeholders to ensure matters are managed effectively, sensitively and in accordance with regulatory requirements. The Role Reporting into the Head of Risk & Compliance, you will be responsible for managing complaints and professional claims from initial notification through to resolution. You'll liaise with internal stakeholders, regulators and insurers, oversee investigations, identify trends, and contribute to continuous improvements across the firm's risk and client care processes. Key responsibilities include: Managing complaints and professional claims from inception through to resolution. Conducting fair and proportionate investigations and preparing high-quality written responses. Acting as the primary contact for regulatory bodies, the Legal Ombudsman and professional indemnity insurers. Producing management information and reporting on trends, risks and lessons learned. Supporting debt recovery matters once proceedings have commenced. Maintaining complaints policies and delivering guidance and training to colleagues to promote best practice. About You You'll have previous experience managing complaints, claims, professional indemnity matters or regulatory casework within a law firm or another regulated professional services environment. You'll also demonstrate: Excellent investigative and analytical skills. Strong understanding of legal and regulatory obligations surrounding complaints handling. Experience liaising with regulators, insurers or ombudsman schemes Outstanding written communication and stakeholder management skills. The confidence and credibility to work with senior partners and business leaders. Exceptional organisational skills with the ability to manage a varied caseload independently. What's on Offer Salary of £75,000 - £95,000 FTE (pro rata for a two-day-per-week position). Flexible, part-time working arrangement. Hybrid working model. Opportunity to join a highly respected global law firm with an excellent reputation. A standalone role with significant autonomy and visibility across the business. If you're an experienced complaints, claims or legal risk professional looking for a flexible, senior-level opportunity within a leading international law firm, we'd love to hear from you.
Aug 13, 2026
Full time
Complaints & Claims Manager to join its established Risk & Compliance team on a part-time basis (2 days per week). This is a unique opportunity for an experienced legal risk or complaints professional to take ownership of the firm's complaints and claims function, working closely with senior stakeholders to ensure matters are managed effectively, sensitively and in accordance with regulatory requirements. The Role Reporting into the Head of Risk & Compliance, you will be responsible for managing complaints and professional claims from initial notification through to resolution. You'll liaise with internal stakeholders, regulators and insurers, oversee investigations, identify trends, and contribute to continuous improvements across the firm's risk and client care processes. Key responsibilities include: Managing complaints and professional claims from inception through to resolution. Conducting fair and proportionate investigations and preparing high-quality written responses. Acting as the primary contact for regulatory bodies, the Legal Ombudsman and professional indemnity insurers. Producing management information and reporting on trends, risks and lessons learned. Supporting debt recovery matters once proceedings have commenced. Maintaining complaints policies and delivering guidance and training to colleagues to promote best practice. About You You'll have previous experience managing complaints, claims, professional indemnity matters or regulatory casework within a law firm or another regulated professional services environment. You'll also demonstrate: Excellent investigative and analytical skills. Strong understanding of legal and regulatory obligations surrounding complaints handling. Experience liaising with regulators, insurers or ombudsman schemes Outstanding written communication and stakeholder management skills. The confidence and credibility to work with senior partners and business leaders. Exceptional organisational skills with the ability to manage a varied caseload independently. What's on Offer Salary of £75,000 - £95,000 FTE (pro rata for a two-day-per-week position). Flexible, part-time working arrangement. Hybrid working model. Opportunity to join a highly respected global law firm with an excellent reputation. A standalone role with significant autonomy and visibility across the business. If you're an experienced complaints, claims or legal risk professional looking for a flexible, senior-level opportunity within a leading international law firm, we'd love to hear from you.
Everywhen, part of the Ardonagh Group
Poole, Dorset
We are on the hunt for a field based Claims Executive who will have responsibility for focusing on mid-market client claims for all client segments within their specified area of the business. You will also be responsible for managing the claims efficiently and effectively, however helping clients analysing claims data providing forecast and risk management oversight, interpreting trends, navigate complex loss, and strengthen the offering of our total commitment to each of our clients and colleagues, being client-centric and collaborative. Acting as the key conduit between clients and broking teams, TPAs and insurers ensure effective management of claims, where the role is highly client-facing. These roles are required to cover the following geographical areas, where the majority of the role will be based- Scotland and NI North West, Central, and the South East of England. Main responsibilities The primary focus of this role is to Focus on large client management in the mid market proposition for all client types, maintaining all the required standards of our claims service delivery by adhering to Group Procedures for claims as set out in both the Claims Operational Procedures Manual and Acturis Best Practice Guide Claims and incident analysis of client claims data for Claims defensibility, risk management assistance Reviewing and analysing similar industry trends to proactively focus clients with preventative measures To be proactive in the arrangement and management of regular client claim review meetings, and attend such meetings fully prepared and produce accurate up to date claims MI for the purpose of such meetings Support the Account Executive and broking teams, in person/virtually as required, at renewal meetings, new business/prospect meetings and when required, and be their technical referral point Produce Claims information and reports for client renewals and claims reviews, in good time and within specified deadlines Collaborate with colleagues in both broking and new business teams to ensure the provision of superior quality claims data, provision of our claims proposition to both existing clients and any prospective clients, driving for excellent client retention and supporting new business wins Ensure all claims details are recorded accurately and in accordance with procedural guides on the relevant PAS system Proactively deal with all claims, and promptly alert your line manager, conduct colleagues to any complaints, conflicts of interest, and Errors & Omissions (E&Os), in line with Group Policy and procedures reaching out to our Complex claims leader where appropriate What are we looking for? Broad Technical knowledge of all general classes of insurance, with the ability to read, understand & interpret policy wordings and explain cover to clients & colleagues alike. Confident to challenge insurers on the interpretation of their own policies and apply it to claims, involving the Complex Claims leader for awareness should escalation be required. Able to present and host client face to face reviews, analyse claims data, spot trends and advise clients based on their claims performance, past, present & future. Strong interpersonal and communication skills across a scaled and multiple site Claims function Ability to manage expectations in a professional manner. Able to liaise with external and internal legal counsel to interpret their advice for our clients A robust understanding of business processes and performance levers Strong understanding of the internal and external Claims function, company performance, market intelligence, business drivers, etc Stakeholder management and strong communicator, including negotiation, contracting, consultancy, facilitation, influencing, presentation and communication skills So, what are you waiting for? Apply today and one of our team will be in touch Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. As an Everywhen colleague, you will be expected to uphold our values, act professionally and respectfully towards others, and contribute to a workplace where everyone is treated with dignity and respect. We expect all colleagues to help maintain an environment free from bullying, harassment, victimisation and other inappropriate behaviours, supporting our commitment to an inclusive and high-performing culture. Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.
Aug 13, 2026
Full time
We are on the hunt for a field based Claims Executive who will have responsibility for focusing on mid-market client claims for all client segments within their specified area of the business. You will also be responsible for managing the claims efficiently and effectively, however helping clients analysing claims data providing forecast and risk management oversight, interpreting trends, navigate complex loss, and strengthen the offering of our total commitment to each of our clients and colleagues, being client-centric and collaborative. Acting as the key conduit between clients and broking teams, TPAs and insurers ensure effective management of claims, where the role is highly client-facing. These roles are required to cover the following geographical areas, where the majority of the role will be based- Scotland and NI North West, Central, and the South East of England. Main responsibilities The primary focus of this role is to Focus on large client management in the mid market proposition for all client types, maintaining all the required standards of our claims service delivery by adhering to Group Procedures for claims as set out in both the Claims Operational Procedures Manual and Acturis Best Practice Guide Claims and incident analysis of client claims data for Claims defensibility, risk management assistance Reviewing and analysing similar industry trends to proactively focus clients with preventative measures To be proactive in the arrangement and management of regular client claim review meetings, and attend such meetings fully prepared and produce accurate up to date claims MI for the purpose of such meetings Support the Account Executive and broking teams, in person/virtually as required, at renewal meetings, new business/prospect meetings and when required, and be their technical referral point Produce Claims information and reports for client renewals and claims reviews, in good time and within specified deadlines Collaborate with colleagues in both broking and new business teams to ensure the provision of superior quality claims data, provision of our claims proposition to both existing clients and any prospective clients, driving for excellent client retention and supporting new business wins Ensure all claims details are recorded accurately and in accordance with procedural guides on the relevant PAS system Proactively deal with all claims, and promptly alert your line manager, conduct colleagues to any complaints, conflicts of interest, and Errors & Omissions (E&Os), in line with Group Policy and procedures reaching out to our Complex claims leader where appropriate What are we looking for? Broad Technical knowledge of all general classes of insurance, with the ability to read, understand & interpret policy wordings and explain cover to clients & colleagues alike. Confident to challenge insurers on the interpretation of their own policies and apply it to claims, involving the Complex Claims leader for awareness should escalation be required. Able to present and host client face to face reviews, analyse claims data, spot trends and advise clients based on their claims performance, past, present & future. Strong interpersonal and communication skills across a scaled and multiple site Claims function Ability to manage expectations in a professional manner. Able to liaise with external and internal legal counsel to interpret their advice for our clients A robust understanding of business processes and performance levers Strong understanding of the internal and external Claims function, company performance, market intelligence, business drivers, etc Stakeholder management and strong communicator, including negotiation, contracting, consultancy, facilitation, influencing, presentation and communication skills So, what are you waiting for? Apply today and one of our team will be in touch Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. As an Everywhen colleague, you will be expected to uphold our values, act professionally and respectfully towards others, and contribute to a workplace where everyone is treated with dignity and respect. We expect all colleagues to help maintain an environment free from bullying, harassment, victimisation and other inappropriate behaviours, supporting our commitment to an inclusive and high-performing culture. Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.
M2 Professional Recruitment Services Ltd
Banbury, Oxfordshire
A fantastic opportunity has arisen for an experience Client Service Manager within a leading independent provider of commercial finance. The successful candidate will be responsible for the management of a portfolio of clients, ensuring exceptional customer service, whilst effectively identifying and managing risk to prevent loss of income. Key Responsibilities: Manage a designated portfolio of clients. Maintain a full working knowledge of all clients. Ensure excellent levels of service are delivered so client satisfaction levels remain high. Ensure no client terminates on the grounds of poor service. Minimise third party complaints. Be the clients first point of contact for any payment requests, queries and ledger updates. Monitor and process client payments through the operating system within your agreed personal mandate level. Supply cover for the Credit Control team during staff absences. Key Requirements: Excellent attention to detail. Excellent communications skills, both written and verbal. Ability to build and maintain strong working relationships, both internally and externally. Microsoft Office (Outlook, Word, Excel). Administration, planning and organising skills with good time management. Prior experience in invoice finance would be beneficial, but is not essential. In return the successful candidate will be rewarded with a competitive basic salary, plus bonus and a range of additional benefits.
Aug 13, 2026
Full time
A fantastic opportunity has arisen for an experience Client Service Manager within a leading independent provider of commercial finance. The successful candidate will be responsible for the management of a portfolio of clients, ensuring exceptional customer service, whilst effectively identifying and managing risk to prevent loss of income. Key Responsibilities: Manage a designated portfolio of clients. Maintain a full working knowledge of all clients. Ensure excellent levels of service are delivered so client satisfaction levels remain high. Ensure no client terminates on the grounds of poor service. Minimise third party complaints. Be the clients first point of contact for any payment requests, queries and ledger updates. Monitor and process client payments through the operating system within your agreed personal mandate level. Supply cover for the Credit Control team during staff absences. Key Requirements: Excellent attention to detail. Excellent communications skills, both written and verbal. Ability to build and maintain strong working relationships, both internally and externally. Microsoft Office (Outlook, Word, Excel). Administration, planning and organising skills with good time management. Prior experience in invoice finance would be beneficial, but is not essential. In return the successful candidate will be rewarded with a competitive basic salary, plus bonus and a range of additional benefits.
