IT Infrastructure Engineer (Contract) Location: Portsmouth (Onsite) Travel: Occasional travel to dockyards and customer sites across the UK (advance notice provided) Security Clearance: Active SC Clearance required to start (candidates already holding SC clearance highly desirable) Contract Type: Contract Overview We are looking for an experienced Infrastructure Engineer to support the delivery, deployment and ongoing support of a modern hosting and infrastructure platform within a secure defence environment. Working as part of a collaborative technical team, you will play a key role in building, deploying and supporting enterprise infrastructure services while ensuring a high standard of service delivery. This role is primarily based onsite in Portsmouth, with occasional travel required for installation and deployment activities across the UK. Key Responsibilities Build, deploy and support enterprise infrastructure platforms. Administer VMware hosted services and virtual environments. Provide 1st, 2nd and 3rd line support for infrastructure services. Support and maintain Microsoft Windows Server and Active Directory environments. Configure and manage Dell server hardware and iDRAC. Maintain technical and operational documentation. Support asset management, logistics and supplier engagement activities. Participate in ITIL-based change management processes. Work closely with project and operational teams to deliver infrastructure services. Support onsite installation and deployment activities when required. Essential Skills & Experience Strong experience administering VMware Cloud Foundation (VCF) environments. Good working knowledge of VMware vCenter 7.0 or later. Experience supporting Microsoft Windows Server 2019/2022. Strong Active Directory administration experience. Knowledge of Dell server hardware and iDRAC management. Experience providing 2nd and 3rd line support within enterprise environments. Ability to maintain accurate technical documentation. Experience working within ITIL change management processes. Strong communication skills and the ability to work effectively within a team. Desirable Skills Experience using Remedy. Office automation and documentation management skills. Experience supporting IT services within defence, maritime or secure environments. Ability to work independently and manage competing priorities. Strong stakeholder management and supplier engagement skills. Qualifications ITIL Foundation certification. Microsoft certification (MCSA or equivalent preferred). VMware Cloud Foundation (VCF) certification desirable. Security Requirements Due to the nature of the programme, candidates must hold active SC Clearance or be eligible for immediate transfer. Candidates already holding valid SC Clearance are strongly preferred. Apply If you have proven experience supporting VMware, Windows Server and enterprise infrastructure environments and are looking for an opportunity to contribute to a high-profile defence programme, we would be keen to hear from you. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Aug 14, 2026
Contractor
IT Infrastructure Engineer (Contract) Location: Portsmouth (Onsite) Travel: Occasional travel to dockyards and customer sites across the UK (advance notice provided) Security Clearance: Active SC Clearance required to start (candidates already holding SC clearance highly desirable) Contract Type: Contract Overview We are looking for an experienced Infrastructure Engineer to support the delivery, deployment and ongoing support of a modern hosting and infrastructure platform within a secure defence environment. Working as part of a collaborative technical team, you will play a key role in building, deploying and supporting enterprise infrastructure services while ensuring a high standard of service delivery. This role is primarily based onsite in Portsmouth, with occasional travel required for installation and deployment activities across the UK. Key Responsibilities Build, deploy and support enterprise infrastructure platforms. Administer VMware hosted services and virtual environments. Provide 1st, 2nd and 3rd line support for infrastructure services. Support and maintain Microsoft Windows Server and Active Directory environments. Configure and manage Dell server hardware and iDRAC. Maintain technical and operational documentation. Support asset management, logistics and supplier engagement activities. Participate in ITIL-based change management processes. Work closely with project and operational teams to deliver infrastructure services. Support onsite installation and deployment activities when required. Essential Skills & Experience Strong experience administering VMware Cloud Foundation (VCF) environments. Good working knowledge of VMware vCenter 7.0 or later. Experience supporting Microsoft Windows Server 2019/2022. Strong Active Directory administration experience. Knowledge of Dell server hardware and iDRAC management. Experience providing 2nd and 3rd line support within enterprise environments. Ability to maintain accurate technical documentation. Experience working within ITIL change management processes. Strong communication skills and the ability to work effectively within a team. Desirable Skills Experience using Remedy. Office automation and documentation management skills. Experience supporting IT services within defence, maritime or secure environments. Ability to work independently and manage competing priorities. Strong stakeholder management and supplier engagement skills. Qualifications ITIL Foundation certification. Microsoft certification (MCSA or equivalent preferred). VMware Cloud Foundation (VCF) certification desirable. Security Requirements Due to the nature of the programme, candidates must hold active SC Clearance or be eligible for immediate transfer. Candidates already holding valid SC Clearance are strongly preferred. Apply If you have proven experience supporting VMware, Windows Server and enterprise infrastructure environments and are looking for an opportunity to contribute to a high-profile defence programme, we would be keen to hear from you. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Mac Support Engineer 6-month contract London My Customer is looking for a proactive and hands-on Mac Support Engineer to join a fast growing company. This role will focus on supporting a predominantly macOS environment, ensuring end users receive a seamless and efficient IT experience across devices, collaboration tools, and core systems. You ll play a key role in 1st/2nd line day-to-day support for about 30+ staff in the London office. Required Skills & Experience from the Mac Support Engineer: Proven experience supporting macOS environments in a corporate setting within a startup/small team environment ideally Familiarity with Intune and Mosyle for device investigation and management Experience supporting Google Workspace Basic understanding of network troubleshooting , ideally within a Meraki environment Experience with Okta administration (user management and access support) Strong experience managing user onboarding and offboarding processes Knowledge of IT asset management and inventory tracking Strong troubleshooting skills with a user-focused mindset Key responsibilities of the Mac Support Engineer: Provide 1st and 2nd line support across a macOS-based environment Troubleshoot and resolve issues relating to Mac devices, applications, and user access Support and maintain Google workplace Use Intune and Mosyle to investigate device issues, enforce policies, and support endpoint management Assist with the transition to Fleet Device Management , including basic administration and troubleshooting Investigate basic network-related issues using the Meraki dashboard Administer Okta , including user provisioning, deprovisioning, and password resets Manage end-to-end onboarding and offboarding , ensuring a smooth user experience This Mac Support Engineer will work fully onsite in Central London for 5 days per week. Apply now to speak with VIQU IT in confidence. Or reach out to Connor Smal via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
Aug 14, 2026
Contractor
Mac Support Engineer 6-month contract London My Customer is looking for a proactive and hands-on Mac Support Engineer to join a fast growing company. This role will focus on supporting a predominantly macOS environment, ensuring end users receive a seamless and efficient IT experience across devices, collaboration tools, and core systems. You ll play a key role in 1st/2nd line day-to-day support for about 30+ staff in the London office. Required Skills & Experience from the Mac Support Engineer: Proven experience supporting macOS environments in a corporate setting within a startup/small team environment ideally Familiarity with Intune and Mosyle for device investigation and management Experience supporting Google Workspace Basic understanding of network troubleshooting , ideally within a Meraki environment Experience with Okta administration (user management and access support) Strong experience managing user onboarding and offboarding processes Knowledge of IT asset management and inventory tracking Strong troubleshooting skills with a user-focused mindset Key responsibilities of the Mac Support Engineer: Provide 1st and 2nd line support across a macOS-based environment Troubleshoot and resolve issues relating to Mac devices, applications, and user access Support and maintain Google workplace Use Intune and Mosyle to investigate device issues, enforce policies, and support endpoint management Assist with the transition to Fleet Device Management , including basic administration and troubleshooting Investigate basic network-related issues using the Meraki dashboard Administer Okta , including user provisioning, deprovisioning, and password resets Manage end-to-end onboarding and offboarding , ensuring a smooth user experience This Mac Support Engineer will work fully onsite in Central London for 5 days per week. Apply now to speak with VIQU IT in confidence. Or reach out to Connor Smal via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
Ernest Gordon Recruitment Limited
Hemel Hempstead, Hertfordshire
IT Support Engineer (AV Industry) Hemel Hempstead - Hybrid (50% remote) 35,000 - 40,000 + Private Medical + Dental Cover + Progression + Training + Company Benefits Are you an IT Support Engineer that wants to make an impact within a global, customer focused brand recognized for its industry leading visual solutions and commitment to innovation? Do you want to join an IT Support Engineer leading global provider in projection and display technology as part of their support team whilst also working on a variety of projects from migrations to cyber security? On offer is the chance to join an international company that are really putting a focus into there IT teams and modernizing their tech stack. The ideal candidate will be an IT Support Engineer that wants to join a growing team that is commutable to Hemel Hempstead. The Role 70% supporting end users dealing with 1st and 2nd line tickets Escalating issues to the Senior Engineer when required 30% project work - migrations, cyber security etc. Microsoft 365 administration tasks The Person Experience within 1st/2nd line role or similar Experience with Azure AD and Entra ID Experience with M365 services Commutable to Hemel Hempstead Reference Number: BBBH26449 We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Aug 14, 2026
Full time
IT Support Engineer (AV Industry) Hemel Hempstead - Hybrid (50% remote) 35,000 - 40,000 + Private Medical + Dental Cover + Progression + Training + Company Benefits Are you an IT Support Engineer that wants to make an impact within a global, customer focused brand recognized for its industry leading visual solutions and commitment to innovation? Do you want to join an IT Support Engineer leading global provider in projection and display technology as part of their support team whilst also working on a variety of projects from migrations to cyber security? On offer is the chance to join an international company that are really putting a focus into there IT teams and modernizing their tech stack. The ideal candidate will be an IT Support Engineer that wants to join a growing team that is commutable to Hemel Hempstead. The Role 70% supporting end users dealing with 1st and 2nd line tickets Escalating issues to the Senior Engineer when required 30% project work - migrations, cyber security etc. Microsoft 365 administration tasks The Person Experience within 1st/2nd line role or similar Experience with Azure AD and Entra ID Experience with M365 services Commutable to Hemel Hempstead Reference Number: BBBH26449 We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Are you an experienced IT Support professional looking to take the next step in your career? Our client, a well-established and growing Managed IT Services provider, is seeking a Helpdesk Infrastructure Engineer to join their friendly and highly skilled technical team. This is an exciting opportunity to work across a diverse customer base, supporting a wide range of technologies while developing your expertise in cloud infrastructure, networking, Microsoft technologies and virtualisation. As a Helpdesk Infrastructure Engineer, you'll provide remote technical support to business customers, resolving infrastructure and network issues via telephone, email and remote access tools. You'll play a key role in delivering exceptional customer service while ensuring systems remain secure, reliable and performing at their best. Responsibilities Providing 2nd/3rd line technical support to customers. Diagnosing and resolving infrastructure, server and networking issues. Supporting Microsoft 365, Azure and Windows Server environments. Building, configuring and maintaining LANs, servers and private cloud infrastructure. Installing and configuring firewalls, switches, servers, storage devices, desktops and laptops. Creating and maintaining technical documentation for customer environments. Accurately recording incidents, changes and resolutions. Occasionally travelling to customer sites to carry out onsite support and installations. About You At least three years' experience gained in an IT support role A full driving licence and access to your own vehicle Excellent problem-solving skills and attention to detail. Strong communication skills, both verbal and written. Ability to work independently as well as part of a team Solid experience of installing and configuring firewalls, network switches, desktop computers, laptops, server hardware and storage devices A good working knowledge of IP networking, Remote Desktop Services, Azure, Virtual Desktop, Windows Server, Active Directory, Group Policy, DNS, DHCP, VPN, and IIS. Good Understanding of Microsoft 365 Experience with Microsoft Azure, Intune, Defender You must have good communication skills along with good troubleshooting skills with a proactive and customer-focused approach. Desirable Skills MS technical certification, such as AZ-900, AZ-104 or something similar. Hyper-V or Other Hypervisor experience. Experience supporting handhelds Experience working with Mac, iOS, Android and Linux. Benefits Salary up to 40,000 DOE 25 days holiday plus 1 additional day per year after 3 years' service Pension WFH available for up to two days a week after probation Full Private Medical Plan Cash Plan Performance Bonus Scheme Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
Aug 14, 2026
Full time
Are you an experienced IT Support professional looking to take the next step in your career? Our client, a well-established and growing Managed IT Services provider, is seeking a Helpdesk Infrastructure Engineer to join their friendly and highly skilled technical team. This is an exciting opportunity to work across a diverse customer base, supporting a wide range of technologies while developing your expertise in cloud infrastructure, networking, Microsoft technologies and virtualisation. As a Helpdesk Infrastructure Engineer, you'll provide remote technical support to business customers, resolving infrastructure and network issues via telephone, email and remote access tools. You'll play a key role in delivering exceptional customer service while ensuring systems remain secure, reliable and performing at their best. Responsibilities Providing 2nd/3rd line technical support to customers. Diagnosing and resolving infrastructure, server and networking issues. Supporting Microsoft 365, Azure and Windows Server environments. Building, configuring and maintaining LANs, servers and private cloud infrastructure. Installing and configuring firewalls, switches, servers, storage devices, desktops and laptops. Creating and maintaining technical documentation for customer environments. Accurately recording incidents, changes and resolutions. Occasionally travelling to customer sites to carry out onsite support and installations. About You At least three years' experience gained in an IT support role A full driving licence and access to your own vehicle Excellent problem-solving skills and attention to detail. Strong communication skills, both verbal and written. Ability to work independently as well as part of a team Solid experience of installing and configuring firewalls, network switches, desktop computers, laptops, server hardware and storage devices A good working knowledge of IP networking, Remote Desktop Services, Azure, Virtual Desktop, Windows Server, Active Directory, Group Policy, DNS, DHCP, VPN, and IIS. Good Understanding of Microsoft 365 Experience with Microsoft Azure, Intune, Defender You must have good communication skills along with good troubleshooting skills with a proactive and customer-focused approach. Desirable Skills MS technical certification, such as AZ-900, AZ-104 or something similar. Hyper-V or Other Hypervisor experience. Experience supporting handhelds Experience working with Mac, iOS, Android and Linux. Benefits Salary up to 40,000 DOE 25 days holiday plus 1 additional day per year after 3 years' service Pension WFH available for up to two days a week after probation Full Private Medical Plan Cash Plan Performance Bonus Scheme Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, NMS Recruit will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
Field Support Engineer - On-Site IT Refresh Project Location: Edinburgh - Onsite 6 Months Inside IR35 150 to 200 a day Active SC Clearance Required A top tier firm is looking for a reliable Field Support Engineer to join their team on a contract basis. In this role, you will play a crucial part in rolling out new workplace technology, upgrading user devices, and delivering high-quality, face-to-face technical assistance. You will split your time between floor-walking, tech bar user support, equipment deployment, and local data center hands-and-eyes assistance. Key Responsibilities Hardware Deployments: Build, configure, and roll out desktop and laptop hardware as part of a site-wide device migration program. User & Technical Support: Provide fast, effective 1st and 2nd line troubleshooting for both operating systems and physical hardware. Infrastructure Assistance: Deliver physical hands-and-eyes support within the local data center environment as needed. Equipment Maintenance: Manage local IT stock, prep devices for deployment, and ensure proper asset handling. Customer Service: Maintain strong SLA performance while communicating clearly with end users to ensure a smooth transition. Essential Skills Prior experience working in IT helpdesk, desktop support, or technician role. Practical experience supporting Windows 10/11 environments and Microsoft 365 administration. Comfortable working with Active Directory, basic network connectivity (LAN/WAN/TCP-IP), and PC hardware diagnostics. Desirable Skills Holds certifications such as CompTIA A+, ITIL Foundation, or Microsoft Fundamentals. Prior experience using ticketing tools like ServiceNow. Familiarity with supporting mobile devices or MDM platforms. Location: Edinburgh - Onsite 6 Months Inside IR to 200 a day Active SC Clearance Required If you are an IT Support Engineer looking for a new challenging role then this could be the perfect opportunity for you. If the above seems of interest to you then please apply directly to the AD or send your cv to (url removed) Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Aug 14, 2026
Contractor
Field Support Engineer - On-Site IT Refresh Project Location: Edinburgh - Onsite 6 Months Inside IR35 150 to 200 a day Active SC Clearance Required A top tier firm is looking for a reliable Field Support Engineer to join their team on a contract basis. In this role, you will play a crucial part in rolling out new workplace technology, upgrading user devices, and delivering high-quality, face-to-face technical assistance. You will split your time between floor-walking, tech bar user support, equipment deployment, and local data center hands-and-eyes assistance. Key Responsibilities Hardware Deployments: Build, configure, and roll out desktop and laptop hardware as part of a site-wide device migration program. User & Technical Support: Provide fast, effective 1st and 2nd line troubleshooting for both operating systems and physical hardware. Infrastructure Assistance: Deliver physical hands-and-eyes support within the local data center environment as needed. Equipment Maintenance: Manage local IT stock, prep devices for deployment, and ensure proper asset handling. Customer Service: Maintain strong SLA performance while communicating clearly with end users to ensure a smooth transition. Essential Skills Prior experience working in IT helpdesk, desktop support, or technician role. Practical experience supporting Windows 10/11 environments and Microsoft 365 administration. Comfortable working with Active Directory, basic network connectivity (LAN/WAN/TCP-IP), and PC hardware diagnostics. Desirable Skills Holds certifications such as CompTIA A+, ITIL Foundation, or Microsoft Fundamentals. Prior experience using ticketing tools like ServiceNow. Familiarity with supporting mobile devices or MDM platforms. Location: Edinburgh - Onsite 6 Months Inside IR to 200 a day Active SC Clearance Required If you are an IT Support Engineer looking for a new challenging role then this could be the perfect opportunity for you. If the above seems of interest to you then please apply directly to the AD or send your cv to (url removed) Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Solus Accident Repair Centres
Birchanger, Hertfordshire
Overview We are looking for a 1st Line IT Engineer to join our Service Desk, being the first point of contact for our Award-Winning Accident Repair Network, supporting 2,500+ users across 40+ sites. Our mission is to develop the tools and technology that enable our teams to get our customers back to normal, and our Service Desk is at the front of that, keeping our people and sites running every day. The candidate will be reporting into the Service Desk Lead and working alongside our 1st, 2nd and IT Field Engineers to resolve incidents and service requests, support our in house system, Evolve. As our Service Desk grows, this role is central to delivering the service our people rely on. What You'll Be Doing Supporting 2,500+ users across 40+ sites, you'll be the first point of contact for colleagues and external clients using Evolve, our in-house body shop system, triaging and resolving issues or escalating to our 2nd line team when needed What You'll Get You'll join an experienced, collaborative team working with Microsoft 365, Azure, Intune and HaloITSM, with plenty of variety across hardware, software and networking, and real scope to develop your skills as the Service Desk grows. Responsibilities As our 1st Line IT Engineer you will: Handle incoming calls and tickets day to day. Troubleshoot hardware, software and networking issues across a wide range of platforms. Log, categorise and prioritise tickets within HaloITSM, our ticketing system. Play a key role in onboarding and offboarding, building and configuring hardware, setting up accounts and coordinating deliveries. Guide users through fixes, create documentation and help improve our technology and processes. Monitor systems and respond to alerts, working closely with the wider IT team to resolve issues quickly. Contribute ideas to improve the service desk and share knowledge across the team. Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
Aug 14, 2026
Full time
Overview We are looking for a 1st Line IT Engineer to join our Service Desk, being the first point of contact for our Award-Winning Accident Repair Network, supporting 2,500+ users across 40+ sites. Our mission is to develop the tools and technology that enable our teams to get our customers back to normal, and our Service Desk is at the front of that, keeping our people and sites running every day. The candidate will be reporting into the Service Desk Lead and working alongside our 1st, 2nd and IT Field Engineers to resolve incidents and service requests, support our in house system, Evolve. As our Service Desk grows, this role is central to delivering the service our people rely on. What You'll Be Doing Supporting 2,500+ users across 40+ sites, you'll be the first point of contact for colleagues and external clients using Evolve, our in-house body shop system, triaging and resolving issues or escalating to our 2nd line team when needed What You'll Get You'll join an experienced, collaborative team working with Microsoft 365, Azure, Intune and HaloITSM, with plenty of variety across hardware, software and networking, and real scope to develop your skills as the Service Desk grows. Responsibilities As our 1st Line IT Engineer you will: Handle incoming calls and tickets day to day. Troubleshoot hardware, software and networking issues across a wide range of platforms. Log, categorise and prioritise tickets within HaloITSM, our ticketing system. Play a key role in onboarding and offboarding, building and configuring hardware, setting up accounts and coordinating deliveries. Guide users through fixes, create documentation and help improve our technology and processes. Monitor systems and respond to alerts, working closely with the wider IT team to resolve issues quickly. Contribute ideas to improve the service desk and share knowledge across the team. Solus, who are owned by Aviva, are one of the UK leaders in vehicle repairs, returning cars to the road in just 11 days on average and a 4.6/5 star customer rating. With an award-winning apprenticeship programme and winners of other recognised industry awards Solus are proud to be shaping the future of vehicle repair. Why Join Solus? We have so much to offer when it comes to being a Solus colleague: Competitive salary based on location, skills, experience, and qualifications. Bonus opportunity tied to your performance and the overall success of Solus. Company pension scheme with employer contributions. 33 days' holiday (including bank holidays), with the option to buy or sell up to 5 days. Save money with up to 40% discount on Aviva products and other retailer discounts. Share in Aviva's success through the Aviva Save As You Earn scheme. Supportive policies including parental and carer's leave. Wellbeing focus with tools like Group Income Protection and 24/7 GP access. At Solus, we value inclusivity and welcome all applicants. If you're excited but don't tick every box, we encourage you to apply-your unique skills might be just what we need. We guarantee an interview for disabled applicants meeting the minimum criteria-just email us after applying to let us know. Ready to join us? Apply online today, and our team will be in touch within 14 days.
BBC OPERATIONS ENGINEER, INSIDE IR35, HYBRID My client, the BBC, is seeking an experienced Operations Engineer to join their Digital 24/7 Operations team. This is a hybrid contract role with candidates required onsite 4 days every 5 weeks at either the Glasgow (G51 1DA) or Manchester (M50 2EQ) location. The contract runs until 31/03/2027 and is paying £450 per day inside IR35 . As a member of the 24/7 Operations team, you will be responsible for supporting critical BBC digital services including News, Sport, Weather, iPlayer, Sounds and other high-profile online platforms. You will play a key role in identifying, managing and resolving operational incidents across both AWS and on-premise environments. Responsibilities: Provide operational support across AWS and on-premise platforms on a 24/7 shift rota. Use monitoring and diagnostic tools to investigate and resolve service impacting incidents. Manage incidents from initial logging through to resolution while adhering to SLA requirements. Accurately document incidents and investigation activities in line with ITIL best practice. Communicate technical issues effectively to both technical and non-technical stakeholders. Support service improvements through documentation, process enhancement and operational development initiatives. Ensure effective handover of incidents and operational activities between shifts. Key Skills & Experience: Experience within a 1st and/or 2nd Line Support environment. Strong AWS operational support experience. Experience using Jira.(Client requirement). Knowledge of Networking and IP Networking concepts. Linux command line experience. Experience managing and prioritising incidents within an operational environment. Knowledge of ITIL processes and best practice. Strong problem-solving and stakeholder management skills. Desirable Experience: Experience with monitoring and diagnostic tools such as CloudWatch, Splunk or Grafana. Knowledge of web architecture and CDNs. VMware or other on-premise infrastructure experience. BBC OPERATIONS ENGINEER, INSIDE IR35, HYBRID
Aug 14, 2026
Contractor
BBC OPERATIONS ENGINEER, INSIDE IR35, HYBRID My client, the BBC, is seeking an experienced Operations Engineer to join their Digital 24/7 Operations team. This is a hybrid contract role with candidates required onsite 4 days every 5 weeks at either the Glasgow (G51 1DA) or Manchester (M50 2EQ) location. The contract runs until 31/03/2027 and is paying £450 per day inside IR35 . As a member of the 24/7 Operations team, you will be responsible for supporting critical BBC digital services including News, Sport, Weather, iPlayer, Sounds and other high-profile online platforms. You will play a key role in identifying, managing and resolving operational incidents across both AWS and on-premise environments. Responsibilities: Provide operational support across AWS and on-premise platforms on a 24/7 shift rota. Use monitoring and diagnostic tools to investigate and resolve service impacting incidents. Manage incidents from initial logging through to resolution while adhering to SLA requirements. Accurately document incidents and investigation activities in line with ITIL best practice. Communicate technical issues effectively to both technical and non-technical stakeholders. Support service improvements through documentation, process enhancement and operational development initiatives. Ensure effective handover of incidents and operational activities between shifts. Key Skills & Experience: Experience within a 1st and/or 2nd Line Support environment. Strong AWS operational support experience. Experience using Jira.(Client requirement). Knowledge of Networking and IP Networking concepts. Linux command line experience. Experience managing and prioritising incidents within an operational environment. Knowledge of ITIL processes and best practice. Strong problem-solving and stakeholder management skills. Desirable Experience: Experience with monitoring and diagnostic tools such as CloudWatch, Splunk or Grafana. Knowledge of web architecture and CDNs. VMware or other on-premise infrastructure experience. BBC OPERATIONS ENGINEER, INSIDE IR35, HYBRID
IS Technical Support Analyst - Hull - up to 32,000 plus benefits Join a global IT team where every day is different! You'll join a busy global IT environment supporting users, systems, and infrastructure across multiple sites. This is a hands-on role where you'll troubleshoot issues, support core services, and help keep business-critical systems running smoothly. What you'll do Provide 1st/2nd line support for Windows devices, servers, printers, and networks Manage incidents and requests via ITIL ticketing systems Support Active Directory and Microsoft 365 (Exchange, SharePoint, OneDrive, Azure) Troubleshoot basic network and connectivity issues Maintain IT assets and documentation Support system changes, moves, and occasional out-of-hours cover What you'll need IT Support / Service Desk experience Windows 10/11 and Active Directory knowledge Microsoft 365 support experience Basic networking troubleshooting skills ITIL ticketing system experience Full UK driving licence Desirable: PowerShell, SQL, Citrix, Windows Server Apply now! If you want a varied IT Support role with strong technical exposure, we'd love to hear from you. If you've held any of these roles or used these technologies/skills, this role could be a great fit: IT Support Analyst, Service Desk Analyst, 2nd Line Support Engineer, Desktop Support Engineer, Windows Support, Microsoft 365, Active Directory, Azure, IT Technician, Citrix, Windows Server. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Aug 14, 2026
Full time
IS Technical Support Analyst - Hull - up to 32,000 plus benefits Join a global IT team where every day is different! You'll join a busy global IT environment supporting users, systems, and infrastructure across multiple sites. This is a hands-on role where you'll troubleshoot issues, support core services, and help keep business-critical systems running smoothly. What you'll do Provide 1st/2nd line support for Windows devices, servers, printers, and networks Manage incidents and requests via ITIL ticketing systems Support Active Directory and Microsoft 365 (Exchange, SharePoint, OneDrive, Azure) Troubleshoot basic network and connectivity issues Maintain IT assets and documentation Support system changes, moves, and occasional out-of-hours cover What you'll need IT Support / Service Desk experience Windows 10/11 and Active Directory knowledge Microsoft 365 support experience Basic networking troubleshooting skills ITIL ticketing system experience Full UK driving licence Desirable: PowerShell, SQL, Citrix, Windows Server Apply now! If you want a varied IT Support role with strong technical exposure, we'd love to hear from you. If you've held any of these roles or used these technologies/skills, this role could be a great fit: IT Support Analyst, Service Desk Analyst, 2nd Line Support Engineer, Desktop Support Engineer, Windows Support, Microsoft 365, Active Directory, Azure, IT Technician, Citrix, Windows Server. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
IT Support Engineer Location: Whitefield & Royton, Greater Manchester Salary: 32,000+ DOE Job Type: Permanent Full Time The Opportunity A well-established manufacturing business is looking to appoint an experienced IT Support Engineer to join its internal IT team. This is an excellent opportunity for someone who enjoys a varied support role, providing both 1st and 2nd Line support while also getting involved in infrastructure improvements and technology projects. You'll support users across office, warehouse and manufacturing environments, ensuring business-critical systems remain operational. If you're passionate about delivering excellent customer service and enjoy working across a broad Microsoft technology stack, we'd like to hear from you. Key Responsibilities Deliver 1st and 2nd Line IT support to users across multiple sites. Manage incidents and service requests through to successful resolution. Install, configure and maintain desktops, laptops, printers, scanners and mobile devices. Support Microsoft 365, Azure and Intune environments. Administer Active Directory, Group Policy and Windows Server. Troubleshoot hardware, software and networking issues. Support VPN, Wi-Fi, DNS and DHCP environments. Assist with IT infrastructure upgrades and business improvement projects. Maintain accurate documentation and asset records. Deliver a high level of customer service to users across the business. Skills & Experience Required Minimum 2 years' experience in an IT Support, Service Desk or 2nd Line Support role. Strong knowledge of Microsoft Windows environments. Commercial experience with: Microsoft 365 Active Directory Azure Microsoft Intune Windows Server Group Policy DNS & DHCP Experience troubleshooting desktop, hardware and networking issues. Excellent communication and customer service skills. Ability to prioritise workload and manage multiple support requests. Full UK Driving Licence and access to your own vehicle. Desirable Experience VMware or Hyper-V VoIP / IP Telephony Endpoint Security solutions iOS & Android device management Linux or macOS exposure Manufacturing or industrial environment experience What's on Offer? Competitive salary with flexibility for the right individual. Secure permanent position with a well-established organisation. Exposure to modern Microsoft technologies including Azure and Intune. Opportunity to work on infrastructure and IT improvement projects. Friendly, collaborative internal IT team. Genuine opportunities for technical development and career progression. Apply Now If you're looking for a varied IT Support role where you'll work with modern technologies, support a diverse user base and have opportunities to develop your technical skills, we'd love to hear from you. Apply today for a confidential discussion
Aug 14, 2026
Full time
IT Support Engineer Location: Whitefield & Royton, Greater Manchester Salary: 32,000+ DOE Job Type: Permanent Full Time The Opportunity A well-established manufacturing business is looking to appoint an experienced IT Support Engineer to join its internal IT team. This is an excellent opportunity for someone who enjoys a varied support role, providing both 1st and 2nd Line support while also getting involved in infrastructure improvements and technology projects. You'll support users across office, warehouse and manufacturing environments, ensuring business-critical systems remain operational. If you're passionate about delivering excellent customer service and enjoy working across a broad Microsoft technology stack, we'd like to hear from you. Key Responsibilities Deliver 1st and 2nd Line IT support to users across multiple sites. Manage incidents and service requests through to successful resolution. Install, configure and maintain desktops, laptops, printers, scanners and mobile devices. Support Microsoft 365, Azure and Intune environments. Administer Active Directory, Group Policy and Windows Server. Troubleshoot hardware, software and networking issues. Support VPN, Wi-Fi, DNS and DHCP environments. Assist with IT infrastructure upgrades and business improvement projects. Maintain accurate documentation and asset records. Deliver a high level of customer service to users across the business. Skills & Experience Required Minimum 2 years' experience in an IT Support, Service Desk or 2nd Line Support role. Strong knowledge of Microsoft Windows environments. Commercial experience with: Microsoft 365 Active Directory Azure Microsoft Intune Windows Server Group Policy DNS & DHCP Experience troubleshooting desktop, hardware and networking issues. Excellent communication and customer service skills. Ability to prioritise workload and manage multiple support requests. Full UK Driving Licence and access to your own vehicle. Desirable Experience VMware or Hyper-V VoIP / IP Telephony Endpoint Security solutions iOS & Android device management Linux or macOS exposure Manufacturing or industrial environment experience What's on Offer? Competitive salary with flexibility for the right individual. Secure permanent position with a well-established organisation. Exposure to modern Microsoft technologies including Azure and Intune. Opportunity to work on infrastructure and IT improvement projects. Friendly, collaborative internal IT team. Genuine opportunities for technical development and career progression. Apply Now If you're looking for a varied IT Support role where you'll work with modern technologies, support a diverse user base and have opportunities to develop your technical skills, we'd love to hear from you. Apply today for a confidential discussion
IT Support Engineer 8-month contract Fareham My Client is looking for a looking for a proactive and customer-focused IT Support Engineer to join a IT team, providing high-quality 2nd Line support across a modern Microsoft environment. The IT Support Engineer will be responsible for resolving technical issues, supporting business-critical applications, and helping maintain a reliable and secure IT infrastructure. Any previous experience supporting Microsoft 365 migration projects would be a distinct advantage. Skills & Experience Proven experience providing 2nd Line IT Support in a Microsoft environment. Strong Microsoft 365 administration and support experience. Solid knowledge of Active Directory user and group management. Experience supporting Windows 10 and Windows 11 operating systems. Good understanding of the Microsoft End User Computing (EUC) stack. Experience supporting business applications, including troubleshooting and user support. Knowledge of application patching and server-based application maintenance. Excellent troubleshooting and problem-solving skills. Key Responsibilities Provide 2nd Line technical support to end users, resolving incidents and service requests within agreed SLAs. Administer and support Microsoft 365, including user management, licensing, and troubleshooting. Manage Active Directory user accounts, including joiners, movers, leavers, group permissions, and password resets. Support and administer Windows 10 and Windows 11 desktop environments. Deliver application support for both third-party and internally developed business applications. Deploy and patch applications on Windows servers, ensuring systems remain secure and up to date. Investigate technical issues, perform root cause analysis, and implement long-term solutions. The IT Support Engineer is required onsite in Fareham, at least 4 days a week. Apply now to speak with VIQU IT in confidence. Or reach out to Connor Smal via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
Aug 14, 2026
Contractor
IT Support Engineer 8-month contract Fareham My Client is looking for a looking for a proactive and customer-focused IT Support Engineer to join a IT team, providing high-quality 2nd Line support across a modern Microsoft environment. The IT Support Engineer will be responsible for resolving technical issues, supporting business-critical applications, and helping maintain a reliable and secure IT infrastructure. Any previous experience supporting Microsoft 365 migration projects would be a distinct advantage. Skills & Experience Proven experience providing 2nd Line IT Support in a Microsoft environment. Strong Microsoft 365 administration and support experience. Solid knowledge of Active Directory user and group management. Experience supporting Windows 10 and Windows 11 operating systems. Good understanding of the Microsoft End User Computing (EUC) stack. Experience supporting business applications, including troubleshooting and user support. Knowledge of application patching and server-based application maintenance. Excellent troubleshooting and problem-solving skills. Key Responsibilities Provide 2nd Line technical support to end users, resolving incidents and service requests within agreed SLAs. Administer and support Microsoft 365, including user management, licensing, and troubleshooting. Manage Active Directory user accounts, including joiners, movers, leavers, group permissions, and password resets. Support and administer Windows 10 and Windows 11 desktop environments. Deliver application support for both third-party and internally developed business applications. Deploy and patch applications on Windows servers, ensuring systems remain secure and up to date. Investigate technical issues, perform root cause analysis, and implement long-term solutions. The IT Support Engineer is required onsite in Fareham, at least 4 days a week. Apply now to speak with VIQU IT in confidence. Or reach out to Connor Smal via the VIQU IT website. Do you know someone great? We ll thank you with up to £1,000 if your referral is successful (terms apply). For more exciting roles and opportunities like this, please follow us on IT Recruitment.
2nd Line Support Engineer 30k - 35k + Benefits Hove Area Are you a talented IT professional looking for an exciting opportunity to showcase your skills? We are seeking a proactive and customer-focused 2nd Line Support Engineer to join our client's dynamic team at a leading IT managed service provider company. 2nd Line Support Engineer Benefits: Access to pool vehicles for work related activities Located on the seafront by the Lady Bee Marina with nearby cafes and beach 5 minutes from train station and bus routes Large modern air-conditioned office Friendly working environment with regular social events High spec workstation setups including Nitro chairs Training Free drinks and snacks Breakout area for pool, table tennis and air hockey. Holiday entitlement increases based on length of service Some of the main duties of the 2nd Line Support Engineer will include: Manage multiple tickets and projects Assisting technical support requests within the team Keeping the IT documentation up to date Meet and exceed SLAs Ensure good communication to both customers and staff Direct reporting and working closely with the senior management team. This is an office based role. Some onsite works where required. Occasional overtime offered What experience you need to be the successful 2nd Line Support Engineer: Ability to work independently and as part of a team. Exceptional customer service skills and engagement. 1st Line Service desk experience Experience of working with Microsoft technologies (incl. AD, Windows Server, DNS, DHCP, NPS) Experience of working with network technologies (Firewall, Switches, Routers, Wi-Fi) Experience in Cloud Solutions (Microsoft Office 365, Azure) This really is a fantastic opportunity for a 2nd Line Support Engineer to progress their career. If you are interested, please apply as soon as possible as this position will be filled quickly so don't miss out! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Aug 14, 2026
Full time
2nd Line Support Engineer 30k - 35k + Benefits Hove Area Are you a talented IT professional looking for an exciting opportunity to showcase your skills? We are seeking a proactive and customer-focused 2nd Line Support Engineer to join our client's dynamic team at a leading IT managed service provider company. 2nd Line Support Engineer Benefits: Access to pool vehicles for work related activities Located on the seafront by the Lady Bee Marina with nearby cafes and beach 5 minutes from train station and bus routes Large modern air-conditioned office Friendly working environment with regular social events High spec workstation setups including Nitro chairs Training Free drinks and snacks Breakout area for pool, table tennis and air hockey. Holiday entitlement increases based on length of service Some of the main duties of the 2nd Line Support Engineer will include: Manage multiple tickets and projects Assisting technical support requests within the team Keeping the IT documentation up to date Meet and exceed SLAs Ensure good communication to both customers and staff Direct reporting and working closely with the senior management team. This is an office based role. Some onsite works where required. Occasional overtime offered What experience you need to be the successful 2nd Line Support Engineer: Ability to work independently and as part of a team. Exceptional customer service skills and engagement. 1st Line Service desk experience Experience of working with Microsoft technologies (incl. AD, Windows Server, DNS, DHCP, NPS) Experience of working with network technologies (Firewall, Switches, Routers, Wi-Fi) Experience in Cloud Solutions (Microsoft Office 365, Azure) This really is a fantastic opportunity for a 2nd Line Support Engineer to progress their career. If you are interested, please apply as soon as possible as this position will be filled quickly so don't miss out! Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
IT Support Engineer (Schools / Education) 28,000 - 32,000 ( 35k OTE) + Company Bonus + Ongoing Progression + Door to Door + Paid Mileage + Unlimited Overtime + Mon-Fri + Tailored Training Swindon, Wiltshire Are you an IT Support Engineer or similar with Microsoft Intune knowledge, looking to join a successful business who pride themselves on progressing staff into senior roles and training and developing their staff? Do you want a rewarding, mobile role where you will be paid mileage and door to door, covering the Education sector across regional patch, providing basic IT support whilst receiving training on more complex tasks? On offer is a great opportunity to develop your skillset as an IT Support Engineer in a low-pressure, friendly environment. You will be covering around 10 sites within a well-planned schedule; completing a range of tasks from basic server admin to hardware repairs. In this role regular reviews and training will be provided enable the option to move into other services outside of education. This friendly forward-thinking company specialise in providing IT services for a range of SME's and within the Education sector. They have grown over the past 20 years through continually training and progressing their staff internally. This role would suit an IT Support Engineer or similar who wants a comfortable, stable role within the education sector, with the option to progress into other roles across the business. The Role: Given full training in Basic Support Provide IT Support to around 10 schools in a local patch Varied role, ranging from basic server admin to minor hardware repairs Monday to Friday, 37.5 hour weeks with flexible working times Door to door pay with paid mileage The Person: Have a background in IT Support Full UK Driving License Able to pass a DBS Check Reference Number: BBBH26065a IT, Server Admin, Hardware, Software, Tech Support, 1st Line, 2nd Line, IT Services, IT Support, Education, Training, Swindon, Chippenham, Oxford, Bath, Wiltshire If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Aug 14, 2026
Full time
IT Support Engineer (Schools / Education) 28,000 - 32,000 ( 35k OTE) + Company Bonus + Ongoing Progression + Door to Door + Paid Mileage + Unlimited Overtime + Mon-Fri + Tailored Training Swindon, Wiltshire Are you an IT Support Engineer or similar with Microsoft Intune knowledge, looking to join a successful business who pride themselves on progressing staff into senior roles and training and developing their staff? Do you want a rewarding, mobile role where you will be paid mileage and door to door, covering the Education sector across regional patch, providing basic IT support whilst receiving training on more complex tasks? On offer is a great opportunity to develop your skillset as an IT Support Engineer in a low-pressure, friendly environment. You will be covering around 10 sites within a well-planned schedule; completing a range of tasks from basic server admin to hardware repairs. In this role regular reviews and training will be provided enable the option to move into other services outside of education. This friendly forward-thinking company specialise in providing IT services for a range of SME's and within the Education sector. They have grown over the past 20 years through continually training and progressing their staff internally. This role would suit an IT Support Engineer or similar who wants a comfortable, stable role within the education sector, with the option to progress into other roles across the business. The Role: Given full training in Basic Support Provide IT Support to around 10 schools in a local patch Varied role, ranging from basic server admin to minor hardware repairs Monday to Friday, 37.5 hour weeks with flexible working times Door to door pay with paid mileage The Person: Have a background in IT Support Full UK Driving License Able to pass a DBS Check Reference Number: BBBH26065a IT, Server Admin, Hardware, Software, Tech Support, 1st Line, 2nd Line, IT Services, IT Support, Education, Training, Swindon, Chippenham, Oxford, Bath, Wiltshire If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Storage Engineer Onsite in Stevenage £43,000 per annum Security clearance required Are you an experienced Storage, Backup or Infrastructure Engineer looking for your next opportunity within a secure, enterprise-scale environment? We're looking for a Backup & Storage Engineer to join an established team of 2nd and 3rd Line engineers, supporting a high-profile customer environment across multiple data centres. This is a hands-on infrastructure role where you'll be responsible for the support, administration and development of enterprise storage and backup platforms , while working closely with customers, stakeholders and wider technical teams. The Role You'll be responsible for maintaining the availability, performance and resilience of large-scale storage and backup environments across three data centre sites . Your day-to-day responsibilities will include: Providing 2nd Line support across enterprise storage and backup environments. Supporting and administering NetApp storage and Cohesity backup platforms. Investigating and resolving incidents, service requests and problem tickets within agreed SLAs. Handling Severity 1 & 2 incidents and contributing to Root Cause Analysis. Administering NAS and SAN environments. Supporting VMware integration with NetApp . Configuring and troubleshooting storage fabric Switches and SAN zoning. Monitoring storage capacity, performance, availability and resilience. Identifying potential risks and implementing appropriate remedial actions. Planning and carrying out storage software and firmware upgrades. Installing and commissioning new storage and backup hardware. Raising and presenting Change Requests in accordance with established change processes. Maintaining technical documentation and working procedures. Supporting continuous service improvement initiatives. Sharing knowledge and technical expertise with other members of the team. What We're Looking For We're particularly interested in candidates with experience across: NetApp storage in an enterprise environment. NetApp storage hardware. NAS/SAN technologies and principles. VMware integration with NetApp . Enterprise backup environments. Storage troubleshooting and incident resolution. IT Service Management/ITIL environments. Managing P1/P2 incidents and contributing to RCA. Working to defined SLAs and KPIs. Change and release management. Cohesity , SAN fabric switching, zoning, storage upgrades and multi-data-centre experience would be highly advantageous. If this role is of interest, apply now or email your CV to me at (see below)
Aug 14, 2026
Full time
Storage Engineer Onsite in Stevenage £43,000 per annum Security clearance required Are you an experienced Storage, Backup or Infrastructure Engineer looking for your next opportunity within a secure, enterprise-scale environment? We're looking for a Backup & Storage Engineer to join an established team of 2nd and 3rd Line engineers, supporting a high-profile customer environment across multiple data centres. This is a hands-on infrastructure role where you'll be responsible for the support, administration and development of enterprise storage and backup platforms , while working closely with customers, stakeholders and wider technical teams. The Role You'll be responsible for maintaining the availability, performance and resilience of large-scale storage and backup environments across three data centre sites . Your day-to-day responsibilities will include: Providing 2nd Line support across enterprise storage and backup environments. Supporting and administering NetApp storage and Cohesity backup platforms. Investigating and resolving incidents, service requests and problem tickets within agreed SLAs. Handling Severity 1 & 2 incidents and contributing to Root Cause Analysis. Administering NAS and SAN environments. Supporting VMware integration with NetApp . Configuring and troubleshooting storage fabric Switches and SAN zoning. Monitoring storage capacity, performance, availability and resilience. Identifying potential risks and implementing appropriate remedial actions. Planning and carrying out storage software and firmware upgrades. Installing and commissioning new storage and backup hardware. Raising and presenting Change Requests in accordance with established change processes. Maintaining technical documentation and working procedures. Supporting continuous service improvement initiatives. Sharing knowledge and technical expertise with other members of the team. What We're Looking For We're particularly interested in candidates with experience across: NetApp storage in an enterprise environment. NetApp storage hardware. NAS/SAN technologies and principles. VMware integration with NetApp . Enterprise backup environments. Storage troubleshooting and incident resolution. IT Service Management/ITIL environments. Managing P1/P2 incidents and contributing to RCA. Working to defined SLAs and KPIs. Change and release management. Cohesity , SAN fabric switching, zoning, storage upgrades and multi-data-centre experience would be highly advantageous. If this role is of interest, apply now or email your CV to me at (see below)
EDBS IT Support Engineer - Barnet - 6 week initial contract We are currently recruiting on behalf of one of our customers for an EDBS IT Support Engineer to assist on an initial 6 week contract based on site in Barnet 5 days a week.We are looking for a reliable and proactive IT Support Engineer to provide day-to-day technical support to staff and students across the school. You will troubleshoot hardware, software and network issues, maintain IT equipment, and help ensure the school's technology systems run smoothly. PLEASE ONLY APPLY IF YOU HAVE A CURRENT EDBS DATED WIHTIN THE LAST 6 months Key Responsibilities Provide 1st and 2nd line IT support to staff and students. Diagnose and resolve hardware, software, network and account issues. Set up and maintain PCs, laptops, tablets, printers and classroom technology. Manage user accounts, permissions and passwords. Support Microsoft 365, Windows and other school IT systems. Assist with network and Wi-Fi troubleshooting. Maintain accurate IT asset and support records. Escalate complex issues to the IT Manager or external suppliers. Support IT projects, upgrades and new technology deployments. Promote good cybersecurity practices and follow school safeguarding policies. R equirements Previous experience in an IT support/helpdesk role. Good knowledge of Windows, Microsoft 365 and basic networking. Strong troubleshooting and problem-solving skills. Excellent communication and customer service skills. Ability to prioritise tasks and work calmly under pressure. Experience working in a school or education environment is desirable. If you are available and interested in this opportunity, please apply for further information. Please note that due to high volumes of applications we are unable to contact every applicant. If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion. At Lucid, we celebrate difference and value diverse perspectives, underpinned by our values 'Honesty, Integrity and Pragmatism'. We are proud to provide equal opportunities in line with our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics. If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us via the details below.
Aug 14, 2026
Contractor
EDBS IT Support Engineer - Barnet - 6 week initial contract We are currently recruiting on behalf of one of our customers for an EDBS IT Support Engineer to assist on an initial 6 week contract based on site in Barnet 5 days a week.We are looking for a reliable and proactive IT Support Engineer to provide day-to-day technical support to staff and students across the school. You will troubleshoot hardware, software and network issues, maintain IT equipment, and help ensure the school's technology systems run smoothly. PLEASE ONLY APPLY IF YOU HAVE A CURRENT EDBS DATED WIHTIN THE LAST 6 months Key Responsibilities Provide 1st and 2nd line IT support to staff and students. Diagnose and resolve hardware, software, network and account issues. Set up and maintain PCs, laptops, tablets, printers and classroom technology. Manage user accounts, permissions and passwords. Support Microsoft 365, Windows and other school IT systems. Assist with network and Wi-Fi troubleshooting. Maintain accurate IT asset and support records. Escalate complex issues to the IT Manager or external suppliers. Support IT projects, upgrades and new technology deployments. Promote good cybersecurity practices and follow school safeguarding policies. R equirements Previous experience in an IT support/helpdesk role. Good knowledge of Windows, Microsoft 365 and basic networking. Strong troubleshooting and problem-solving skills. Excellent communication and customer service skills. Ability to prioritise tasks and work calmly under pressure. Experience working in a school or education environment is desirable. If you are available and interested in this opportunity, please apply for further information. Please note that due to high volumes of applications we are unable to contact every applicant. If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion. At Lucid, we celebrate difference and value diverse perspectives, underpinned by our values 'Honesty, Integrity and Pragmatism'. We are proud to provide equal opportunities in line with our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics. If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us via the details below.
Time Appointments are delighted to be recruiting on behalf of a well-established and growing IT Support Services provider, who are looking to appoint an experienced 1st & 2nd Line IT Support Engineer to join their expanding team. This is an excellent opportunity for a proactive IT professional who enjoys troubleshooting technical issues, delivering exceptional customer service, and developing their skills within a supportive and forward-thinking business. You'll work with a diverse client base, providing both remote and onsite technical support while gaining exposure to a wide range of technologies. Skills & Experience Required: Previous experience in a 1st or 2nd Line IT Support role within an MSP or IT support environment. Strong working knowledge of Microsoft Windows Server and Windows 10/11 operating systems. Experience installing, configuring, and supporting desktop and mobile devices. Good understanding of Microsoft 365, Exchange, and email troubleshooting, including mail flow and client configuration. Excellent analytical and problem-solving skills with a methodical approach to fault finding. Strong communication skills with the ability to explain technical concepts clearly to non-technical users. Excellent organisational and time management skills, with the ability to prioritise workloads and meet deadlines. Experience producing clear, accurate technical documentation and user guidance. A customer-focused attitude with a genuine passion for delivering exceptional IT support.
Aug 14, 2026
Full time
Time Appointments are delighted to be recruiting on behalf of a well-established and growing IT Support Services provider, who are looking to appoint an experienced 1st & 2nd Line IT Support Engineer to join their expanding team. This is an excellent opportunity for a proactive IT professional who enjoys troubleshooting technical issues, delivering exceptional customer service, and developing their skills within a supportive and forward-thinking business. You'll work with a diverse client base, providing both remote and onsite technical support while gaining exposure to a wide range of technologies. Skills & Experience Required: Previous experience in a 1st or 2nd Line IT Support role within an MSP or IT support environment. Strong working knowledge of Microsoft Windows Server and Windows 10/11 operating systems. Experience installing, configuring, and supporting desktop and mobile devices. Good understanding of Microsoft 365, Exchange, and email troubleshooting, including mail flow and client configuration. Excellent analytical and problem-solving skills with a methodical approach to fault finding. Strong communication skills with the ability to explain technical concepts clearly to non-technical users. Excellent organisational and time management skills, with the ability to prioritise workloads and meet deadlines. Experience producing clear, accurate technical documentation and user guidance. A customer-focused attitude with a genuine passion for delivering exceptional IT support.
Database Administrator Build resilient databases. Power critical platforms. Shape the future of data. Our client is a tech-driven organisation operating at the heart of the UK digital ecosystem, supporting thousands of businesses through a complex, high-availability platform. Behind the scenes, robust data infrastructure is critical - and that's where you come in. We're looking for an experienced Database Administrator who enjoys keeping systems stable, performant, and future-proof, while continuously improving how data environments are designed and supported. If you thrive in a role that mixes hands-on technical ownership with collaboration, problem-solving, and continuous improvement, this could be a great fit. What you'll be doing Install, configure, and maintain SQL Server (and some MySQL) environments Monitor performance, availability, and capacity Troubleshoot and resolve complex database incidents Remediate legacy SQL environments Maintain backup and recovery strategies Provide 2nd and 3rd line support Collaborate with development teams Document processes and standards Participate in infrequent paid out-of-hours support What we're looking for Experience in a Database Administrator role Strong SQL Server experience and ideally some MySQL Linux and shell scripting experience Experience with high-availability technologies (AGs, replication, ProxySQL) Strong SQL writing and optimisation skills What's in it for you Flexible working options Ongoing career development No dress code 26 days annual leave plus bank holidays Pension scheme Inclusive and diverse working environment Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Aug 14, 2026
Full time
Database Administrator Build resilient databases. Power critical platforms. Shape the future of data. Our client is a tech-driven organisation operating at the heart of the UK digital ecosystem, supporting thousands of businesses through a complex, high-availability platform. Behind the scenes, robust data infrastructure is critical - and that's where you come in. We're looking for an experienced Database Administrator who enjoys keeping systems stable, performant, and future-proof, while continuously improving how data environments are designed and supported. If you thrive in a role that mixes hands-on technical ownership with collaboration, problem-solving, and continuous improvement, this could be a great fit. What you'll be doing Install, configure, and maintain SQL Server (and some MySQL) environments Monitor performance, availability, and capacity Troubleshoot and resolve complex database incidents Remediate legacy SQL environments Maintain backup and recovery strategies Provide 2nd and 3rd line support Collaborate with development teams Document processes and standards Participate in infrequent paid out-of-hours support What we're looking for Experience in a Database Administrator role Strong SQL Server experience and ideally some MySQL Linux and shell scripting experience Experience with high-availability technologies (AGs, replication, ProxySQL) Strong SQL writing and optimisation skills What's in it for you Flexible working options Ongoing career development No dress code 26 days annual leave plus bank holidays Pension scheme Inclusive and diverse working environment Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
IdAM Engineer | DV Clearable We're looking for an IdAM Engineer to join a dedicated Identity and Access Management Live Services team, maintaining and monitoring key components of the Identity Infrastructure. You'll ensure supported components meet required availability and capacity levels, act as subject matter expert across several areas, and help drive continuous service improvement. You'll also provide technical support to project streams and engage with external suppliers to ensure the organisation gets real value from those relationships. What you'll be doing: Supporting Windows Active Directory Domain Services and security infrastructure across a varied, growing IT environment Liaising with Support and Project teams to progress and implement changes and tasks Providing 2nd and 3rd line support for Active Directory Domain Services across corporate environments, plus Privileged User Account Management and corporate IdAM solutions Responding to 2nd and 3rd line incidents and service requests, taking ownership through to resolution Assisting with proactive monitoring and daily checks to prevent incidents Following the corporate change process for all implementations Maintaining the integrity of Identity Management services in line with industry standards and vendor best practice (eg Microsoft) Occasionally working outside normal hours to support disaster recovery tests or critical project changes What you'll need: 3+ years' experience and certification administering Windows Server infrastructure (2008/2012/2016/2019) Working experience administering Linux systems Experience with Two Factor Authentication (RSA) and PKI/Certificate technologies Working knowledge of PowerShell, with experience developing automated processes Experience administering DNS and DHCP Good working knowledge of Firewalls and network protocols Knowledge of system security and system integration principles/technologies Experience with disaster recovery planning and testing Experience installing, upgrading and/or managing Forefront Identity Manager/Microsoft Identity Manager Excellent written and verbal communication skills Able to work autonomously and as part of a team Active DV clearance or DV clearable Able to work 5 days a week on-site Apply now to find out more. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Aug 14, 2026
Full time
IdAM Engineer | DV Clearable We're looking for an IdAM Engineer to join a dedicated Identity and Access Management Live Services team, maintaining and monitoring key components of the Identity Infrastructure. You'll ensure supported components meet required availability and capacity levels, act as subject matter expert across several areas, and help drive continuous service improvement. You'll also provide technical support to project streams and engage with external suppliers to ensure the organisation gets real value from those relationships. What you'll be doing: Supporting Windows Active Directory Domain Services and security infrastructure across a varied, growing IT environment Liaising with Support and Project teams to progress and implement changes and tasks Providing 2nd and 3rd line support for Active Directory Domain Services across corporate environments, plus Privileged User Account Management and corporate IdAM solutions Responding to 2nd and 3rd line incidents and service requests, taking ownership through to resolution Assisting with proactive monitoring and daily checks to prevent incidents Following the corporate change process for all implementations Maintaining the integrity of Identity Management services in line with industry standards and vendor best practice (eg Microsoft) Occasionally working outside normal hours to support disaster recovery tests or critical project changes What you'll need: 3+ years' experience and certification administering Windows Server infrastructure (2008/2012/2016/2019) Working experience administering Linux systems Experience with Two Factor Authentication (RSA) and PKI/Certificate technologies Working knowledge of PowerShell, with experience developing automated processes Experience administering DNS and DHCP Good working knowledge of Firewalls and network protocols Knowledge of system security and system integration principles/technologies Experience with disaster recovery planning and testing Experience installing, upgrading and/or managing Forefront Identity Manager/Microsoft Identity Manager Excellent written and verbal communication skills Able to work autonomously and as part of a team Active DV clearance or DV clearable Able to work 5 days a week on-site Apply now to find out more. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Huddersfield 30,000 - 35,000 Office Based Permanent Looking for more than just another IT support role? We're recruiting on behalf of a long-established Yorkshire manufacturer looking to strengthen its internal IT team with the appointment of an experienced IT Systems & Support Engineer. This is far more than a traditional support role. The business has a clear long-term succession plan in place and is looking for someone with the ambition and technical capability to develop into a broader IT Operations role over the next two years, working alongside an experienced IT Manager before taking on increasing responsibility. If you're looking for genuine career progression rather than simply moving sideways, this is an excellent opportunity to build your career within a stable, growing manufacturing business. The Role Joining a small, close-knit IT team, you'll provide day-to-day technical support whilst becoming increasingly involved in infrastructure, networking, cyber security and operational IT. Alongside you will be an experienced Business Systems Analyst responsible for ERP, MRP and wider business applications, allowing this role to focus on the operational technology estate. You'll gain exposure to a wide range of technologies and projects whilst working closely with experienced colleagues who are committed to supporting your development. Key Responsibilities Provide 1st and 2nd line support across the business Support Microsoft 365, Entra ID, Intune and Windows environments Assist with Windows Server and Hyper-V administration Support networking, switching and firewall infrastructure Manage user accounts, devices and endpoint technologies Assist with backup, disaster recovery and cyber security Support telephony, CCTV and manufacturing technology Work with third-party suppliers Contribute to infrastructure improvements and IT projects Maintain technical documentation and procedures Technology Environment Microsoft 365 Entra ID (Azure AD) Intune Autopilot Windows Server Hyper-V SonicWall Microsoft Defender Networking & Switching Backup & Disaster Recovery CCTV ERP-integrated manufacturing systems We're Interested In You'll probably already be working as a: IT Systems Engineer IT Support Engineer Senior IT Support Engineer 2nd Line Engineer 3rd Line Engineer Systems Administrator Infrastructure Engineer Technical Support Engineer Manufacturing experience would be advantageous but isn't essential. More important is someone who enjoys learning, takes ownership of problems and wants to continue developing technically whilst progressing into a broader operational role. Why Apply? Genuine progression into an IT Operations position Structured succession planning over the next two years Broad technical exposure across infrastructure and operational technology Small team where your contribution is recognised Stable and successful manufacturing environment Opportunity to influence systems and processes Long-term career development Salary: 30,000 - 35,000 Location: Huddersfield (Office Based) Why this opportunity? Most IT support roles offer incremental progression. This role offers something much rarer. The business is investing in someone now, giving them the time to develop, learn the environment and build the knowledge needed to take on a much broader operational IT position in the future. If you're ambitious, technically curious and looking for your next long-term move, we'd love to hear from you.
Aug 14, 2026
Full time
Huddersfield 30,000 - 35,000 Office Based Permanent Looking for more than just another IT support role? We're recruiting on behalf of a long-established Yorkshire manufacturer looking to strengthen its internal IT team with the appointment of an experienced IT Systems & Support Engineer. This is far more than a traditional support role. The business has a clear long-term succession plan in place and is looking for someone with the ambition and technical capability to develop into a broader IT Operations role over the next two years, working alongside an experienced IT Manager before taking on increasing responsibility. If you're looking for genuine career progression rather than simply moving sideways, this is an excellent opportunity to build your career within a stable, growing manufacturing business. The Role Joining a small, close-knit IT team, you'll provide day-to-day technical support whilst becoming increasingly involved in infrastructure, networking, cyber security and operational IT. Alongside you will be an experienced Business Systems Analyst responsible for ERP, MRP and wider business applications, allowing this role to focus on the operational technology estate. You'll gain exposure to a wide range of technologies and projects whilst working closely with experienced colleagues who are committed to supporting your development. Key Responsibilities Provide 1st and 2nd line support across the business Support Microsoft 365, Entra ID, Intune and Windows environments Assist with Windows Server and Hyper-V administration Support networking, switching and firewall infrastructure Manage user accounts, devices and endpoint technologies Assist with backup, disaster recovery and cyber security Support telephony, CCTV and manufacturing technology Work with third-party suppliers Contribute to infrastructure improvements and IT projects Maintain technical documentation and procedures Technology Environment Microsoft 365 Entra ID (Azure AD) Intune Autopilot Windows Server Hyper-V SonicWall Microsoft Defender Networking & Switching Backup & Disaster Recovery CCTV ERP-integrated manufacturing systems We're Interested In You'll probably already be working as a: IT Systems Engineer IT Support Engineer Senior IT Support Engineer 2nd Line Engineer 3rd Line Engineer Systems Administrator Infrastructure Engineer Technical Support Engineer Manufacturing experience would be advantageous but isn't essential. More important is someone who enjoys learning, takes ownership of problems and wants to continue developing technically whilst progressing into a broader operational role. Why Apply? Genuine progression into an IT Operations position Structured succession planning over the next two years Broad technical exposure across infrastructure and operational technology Small team where your contribution is recognised Stable and successful manufacturing environment Opportunity to influence systems and processes Long-term career development Salary: 30,000 - 35,000 Location: Huddersfield (Office Based) Why this opportunity? Most IT support roles offer incremental progression. This role offers something much rarer. The business is investing in someone now, giving them the time to develop, learn the environment and build the knowledge needed to take on a much broader operational IT position in the future. If you're ambitious, technically curious and looking for your next long-term move, we'd love to hear from you.
SC Cleared 2nd Line Support Engineer Location: Wolverhampton (Onsite) Start Date: 3rd August Contract: Initial 1 month contract with a possible extension Rate: 220 per day (Inside IR35) Active SC Clearance is essential We're recruiting for an experienced 2nd Line Support Engineer to join our client on site in Wolverhampton. This is an excellent opportunity for a customer focused IT professional with strong Microsoft technologies experience to support users in a busy enterprise environment. Key Responsibilities Provide 2nd line support for hardware, software, and network-related issues. Troubleshoot and resolve incidents across Windows 10/11 environments. Support and administer Microsoft 365 applications and services. Manage and maintain devices using Microsoft Intune. Investigate and resolve VPN and remote access issues. Support end-user device deployments, laptop builds, and hardware refresh activities. Escalate complex issues where required and work collaboratively with wider IT teams. Deliver a high level of customer service while supporting users at all levels of the business. Essential Skills & Experience Must hold active SC Clearance. Proven experience in a 2nd Line Support role. Strong Microsoft 365 (O365/M365) support experience. Hands-on experience with Microsoft Intune . Experience troubleshooting VPN connectivity issues. Strong Windows 10/11 support skills. Excellent customer service and communication skills. Ability to work effectively in a fast-paced, customer-facing environment. ECS Resource Group are an Equal Opportunity Employer, for more information please click the following link: (url removed) In accordance with the Equality Act 2010, if you require an alternative form of application please click the following link: Flexible Application Process - (url removed)/work/flexible-application-process
Aug 14, 2026
Contractor
SC Cleared 2nd Line Support Engineer Location: Wolverhampton (Onsite) Start Date: 3rd August Contract: Initial 1 month contract with a possible extension Rate: 220 per day (Inside IR35) Active SC Clearance is essential We're recruiting for an experienced 2nd Line Support Engineer to join our client on site in Wolverhampton. This is an excellent opportunity for a customer focused IT professional with strong Microsoft technologies experience to support users in a busy enterprise environment. Key Responsibilities Provide 2nd line support for hardware, software, and network-related issues. Troubleshoot and resolve incidents across Windows 10/11 environments. Support and administer Microsoft 365 applications and services. Manage and maintain devices using Microsoft Intune. Investigate and resolve VPN and remote access issues. Support end-user device deployments, laptop builds, and hardware refresh activities. Escalate complex issues where required and work collaboratively with wider IT teams. Deliver a high level of customer service while supporting users at all levels of the business. Essential Skills & Experience Must hold active SC Clearance. Proven experience in a 2nd Line Support role. Strong Microsoft 365 (O365/M365) support experience. Hands-on experience with Microsoft Intune . Experience troubleshooting VPN connectivity issues. Strong Windows 10/11 support skills. Excellent customer service and communication skills. Ability to work effectively in a fast-paced, customer-facing environment. ECS Resource Group are an Equal Opportunity Employer, for more information please click the following link: (url removed) In accordance with the Equality Act 2010, if you require an alternative form of application please click the following link: Flexible Application Process - (url removed)/work/flexible-application-process
R13 Recruitment are proud to be partnering with a growing, technology-led organisation in their search for an Installations Engineer to join their Norwich-based team. This is an excellent opportunity for someone looking to take the next step in their IT career. Whether you're currently working in 2nd or 3rd Line Support, or maybe balancing support with occasional installation projects, this role offers the chance to transition into a dedicated installations position with training and support provided. You'll work alongside an experienced team, gaining hands-on exposure to a wide variety of client projects, from workstation deployments through to larger infrastructure rollouts. If you're technically minded, enjoy getting out from behind the desk and are keen to build a career delivering IT solutions on-site, this could offer the right career path. Working hours are Monday to Friday, 39hrs per week, with occasional out-of-hours work (time back in lieu provided). The role is based from the Norwich office with travel to client sites both locally and more infrequently across the UK. Please note that a full UK driving licence is essential, and occasional overnight stays will be required. The Company This organisation delivers a comprehensive range of IT solutions to SME clients across the UK. With an excellent reputation for customer service and technical expertise, they support businesses with everything from IT infrastructure and networking to cloud and connectivity solutions. Joining the team means becoming part of a supportive business that genuinely invests in developing its people, providing the training and experience needed to build a long-term career in IT installations. The Benefits: Competitive salary 25 days holiday + bank holidays Private medical cover Pension scheme Gym membership Cycle to work scheme Employee Assistance Programme Time off in lieu (TOIL) for out-of-hours work Ongoing training and development opportunities The Day to Day Assisting with and delivering IT installation projects for clients across the UK. Installing and configuring PCs, laptops, monitors and networking equipment. Supporting Microsoft 365 and Azure environments. Setting up user devices and IT infrastructure. Assisting with network installations, including wireless access points and structured cabling. Supporting AV and telephony installations where required. Project planning scope of works Travelling to client sites to complete installations and project work. Working closely with experienced engineers to develop your technical knowledge. Delivering a professional, customer-focused service on every project. Taking increasing ownership of projects as your experience grows. You Will Have/Be Experience within an IT support role, at 2nd or 3rd Line level, or exposure to both support and installations. An MSP background would be advantageous but not essential. Good knowledge of Windows operating systems, Microsoft 365 and basic networking principles. An interest in infrastructure, hardware and project-based IT work. A proactive approach with a willingness to learn new technologies. Strong problem-solving skills and the confidence to work through technical challenges. Excellent communication skills and the ability to build positive relationships with clients. A full UK driving licence. How to Apply To hear more details about this fantastic opportunity please email your CV to Rebecca Headden Business Partner at rthirteen recruitment. If you don t hear from us within 5 working days upon initial submittal of your CV, please assume you have been unsuccessful. For candidates applying from outside the local region, please include a brief covering note outlining your relocation plans, current location, and anticipated timeframe for moving. Applications without this information may not be considered further.
Aug 14, 2026
Full time
R13 Recruitment are proud to be partnering with a growing, technology-led organisation in their search for an Installations Engineer to join their Norwich-based team. This is an excellent opportunity for someone looking to take the next step in their IT career. Whether you're currently working in 2nd or 3rd Line Support, or maybe balancing support with occasional installation projects, this role offers the chance to transition into a dedicated installations position with training and support provided. You'll work alongside an experienced team, gaining hands-on exposure to a wide variety of client projects, from workstation deployments through to larger infrastructure rollouts. If you're technically minded, enjoy getting out from behind the desk and are keen to build a career delivering IT solutions on-site, this could offer the right career path. Working hours are Monday to Friday, 39hrs per week, with occasional out-of-hours work (time back in lieu provided). The role is based from the Norwich office with travel to client sites both locally and more infrequently across the UK. Please note that a full UK driving licence is essential, and occasional overnight stays will be required. The Company This organisation delivers a comprehensive range of IT solutions to SME clients across the UK. With an excellent reputation for customer service and technical expertise, they support businesses with everything from IT infrastructure and networking to cloud and connectivity solutions. Joining the team means becoming part of a supportive business that genuinely invests in developing its people, providing the training and experience needed to build a long-term career in IT installations. The Benefits: Competitive salary 25 days holiday + bank holidays Private medical cover Pension scheme Gym membership Cycle to work scheme Employee Assistance Programme Time off in lieu (TOIL) for out-of-hours work Ongoing training and development opportunities The Day to Day Assisting with and delivering IT installation projects for clients across the UK. Installing and configuring PCs, laptops, monitors and networking equipment. Supporting Microsoft 365 and Azure environments. Setting up user devices and IT infrastructure. Assisting with network installations, including wireless access points and structured cabling. Supporting AV and telephony installations where required. Project planning scope of works Travelling to client sites to complete installations and project work. Working closely with experienced engineers to develop your technical knowledge. Delivering a professional, customer-focused service on every project. Taking increasing ownership of projects as your experience grows. You Will Have/Be Experience within an IT support role, at 2nd or 3rd Line level, or exposure to both support and installations. An MSP background would be advantageous but not essential. Good knowledge of Windows operating systems, Microsoft 365 and basic networking principles. An interest in infrastructure, hardware and project-based IT work. A proactive approach with a willingness to learn new technologies. Strong problem-solving skills and the confidence to work through technical challenges. Excellent communication skills and the ability to build positive relationships with clients. A full UK driving licence. How to Apply To hear more details about this fantastic opportunity please email your CV to Rebecca Headden Business Partner at rthirteen recruitment. If you don t hear from us within 5 working days upon initial submittal of your CV, please assume you have been unsuccessful. For candidates applying from outside the local region, please include a brief covering note outlining your relocation plans, current location, and anticipated timeframe for moving. Applications without this information may not be considered further.
