We are seeking a commercially aware Finance Manager on behalf of a multi-location consumer service and retail operator in Oxford, to take full ownership of the day-to-day finance function and act as a key commercial partner to the senior leadership team. Along with a competitive salary, benefits package and accessible location, this is a fantastic opportunity for a talented individual seeking autonomy in a rewarding role that offers potential progression towards senior financial leadership. As Finance Manager your responsibilities will include: Financial Reporting - Take full ownership of the month-end close process and the preparation of monthly management accounts, P&L variance analysis, and commercial commentary. Team Leadership - Lead and mentor a Finance Assistant, ensuring accurate transactional processing and supporting their professional development. Forward Planning - Collaborate with senior leadership to develop annual budgets, rolling cash flow forecasts, and treasury management strategies. Operational Controls - Oversee financial operations, controls, and ledger integrity across multiple operating sites, ensuring accurate cost-matching and revenue reporting. Compliance & Governance - Manage corporate compliance, including VAT returns, payroll reviews, and the preparation of year-end statutory accounts under UK GAAP. Commercial Support - Lead monthly financial review meetings with non-finance operational managers to boost financial awareness and performance across the business. Please do apply for this Finance Manager position if your skills and experience match those below: ACCA, ACA, or CIMA qualified (or equivalent experience) with strong technical accounting and financial analysis skills. Experience gained in a similar role. Exceptional communication skills, with a proven ability to translate complex financial data into engaging presentations for operational stakeholders. Highly organized, proactive, and comfortable taking full ownership of a fast-paced finance function. Advanced Excel skills; experience with multi-site retail, leisure, or ERP systems is highly advantageous. Submit your CV for this Finance Manager role This may not be your perfect role today, so register your details here and we will contact you as suitable vacancies arise. Unfortunately, we cannot accept applications for this role from candidates that do not have the right to work in the UK, or require visa sponsorship , either currently or in the future. This includes those currently on a student or graduate visa. Additionally, candidates must have experience gained within a similar role with a UK firm. We stipulate these criteria due to the high volume of applications from outside of the UK. Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days please assume that on this occasion your application has not been successful.
Aug 13, 2026
Full time
We are seeking a commercially aware Finance Manager on behalf of a multi-location consumer service and retail operator in Oxford, to take full ownership of the day-to-day finance function and act as a key commercial partner to the senior leadership team. Along with a competitive salary, benefits package and accessible location, this is a fantastic opportunity for a talented individual seeking autonomy in a rewarding role that offers potential progression towards senior financial leadership. As Finance Manager your responsibilities will include: Financial Reporting - Take full ownership of the month-end close process and the preparation of monthly management accounts, P&L variance analysis, and commercial commentary. Team Leadership - Lead and mentor a Finance Assistant, ensuring accurate transactional processing and supporting their professional development. Forward Planning - Collaborate with senior leadership to develop annual budgets, rolling cash flow forecasts, and treasury management strategies. Operational Controls - Oversee financial operations, controls, and ledger integrity across multiple operating sites, ensuring accurate cost-matching and revenue reporting. Compliance & Governance - Manage corporate compliance, including VAT returns, payroll reviews, and the preparation of year-end statutory accounts under UK GAAP. Commercial Support - Lead monthly financial review meetings with non-finance operational managers to boost financial awareness and performance across the business. Please do apply for this Finance Manager position if your skills and experience match those below: ACCA, ACA, or CIMA qualified (or equivalent experience) with strong technical accounting and financial analysis skills. Experience gained in a similar role. Exceptional communication skills, with a proven ability to translate complex financial data into engaging presentations for operational stakeholders. Highly organized, proactive, and comfortable taking full ownership of a fast-paced finance function. Advanced Excel skills; experience with multi-site retail, leisure, or ERP systems is highly advantageous. Submit your CV for this Finance Manager role This may not be your perfect role today, so register your details here and we will contact you as suitable vacancies arise. Unfortunately, we cannot accept applications for this role from candidates that do not have the right to work in the UK, or require visa sponsorship , either currently or in the future. This includes those currently on a student or graduate visa. Additionally, candidates must have experience gained within a similar role with a UK firm. We stipulate these criteria due to the high volume of applications from outside of the UK. Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days please assume that on this occasion your application has not been successful.
Interim PMO Manager (Outside IR35) Location: Leeds (Hybrid - 3 days onsite, 2 days remote) Contract: 12 Months Rate: £550 per day (Outside IR35) The Opportunity We're partnering with a fast-growing, privately owned, acquisitive organisation undergoing a significant enterprise-wide transformation programme. As the business continues to scale through acquisition, they're investing heavily in technology and business change to support future growth. We're looking for an experienced Interim PMO Manager who can bring a blend of PMO leadership and programme delivery expertise. This is not a traditional PMO role focused solely on governance and reporting - we're looking for someone who can drive delivery, coordinate stakeholders and ensure a complex transformation programme stays on track. Working closely with senior leadership, you'll lead the PMO, manage third-party delivery partners, coordinate multiple business workstreams and provide the structure, governance and leadership required to successfully deliver a major transformation programme. The Role Key responsibilities include: Lead and manage the Programme Management Office across a large-scale business transformation programme. Establish and maintain programme governance, reporting, RAID logs, integrated plans and executive dashboards. Coordinate multiple workstreams across Technology, Finance, Operations and wider business functions. Manage relationships with one or more external Systems Integrators and implementation partners, ensuring delivery against agreed milestones and programme objectives. Drive collaboration between third-party suppliers and internal workstream leads, managing dependencies and resolving issues. Identify programme risks, blockers and interdependencies, escalating where appropriate. Facilitate steering committees, governance forums and programme reviews with senior stakeholders. Ensure programme reporting, resource planning and financial tracking are accurate and timely. Support programme planning, prioritisation and decision making across the wider transformation portfolio. Champion programme management best practice and continuous improvement. About You You'll combine strong PMO leadership with hands-on programme or project management experience and be comfortable operating in fast-paced transformation environments. You'll be able to influence senior stakeholders, challenge delivery partners where required and keep multiple workstreams aligned to programme objectives. Essential Experience: Proven experience leading PMO functions within large-scale business or technology transformation programmes. Experience combining PMO leadership with project or programme management responsibilities. Strong programme governance, planning, reporting, RAID management and programme controls experience. Experience managing external Systems Integrators and third-party delivery partners. Ability to coordinate multiple internal workstreams and hold stakeholders accountable for programme deliverables. Experience presenting to Steering Committees, Programme Boards and Executive stakeholders. Excellent stakeholder management, communication and influencing skills. Comfortable working within fast-paced, evolving organisations with multiple concurrent priorities.
Aug 13, 2026
Contractor
Interim PMO Manager (Outside IR35) Location: Leeds (Hybrid - 3 days onsite, 2 days remote) Contract: 12 Months Rate: £550 per day (Outside IR35) The Opportunity We're partnering with a fast-growing, privately owned, acquisitive organisation undergoing a significant enterprise-wide transformation programme. As the business continues to scale through acquisition, they're investing heavily in technology and business change to support future growth. We're looking for an experienced Interim PMO Manager who can bring a blend of PMO leadership and programme delivery expertise. This is not a traditional PMO role focused solely on governance and reporting - we're looking for someone who can drive delivery, coordinate stakeholders and ensure a complex transformation programme stays on track. Working closely with senior leadership, you'll lead the PMO, manage third-party delivery partners, coordinate multiple business workstreams and provide the structure, governance and leadership required to successfully deliver a major transformation programme. The Role Key responsibilities include: Lead and manage the Programme Management Office across a large-scale business transformation programme. Establish and maintain programme governance, reporting, RAID logs, integrated plans and executive dashboards. Coordinate multiple workstreams across Technology, Finance, Operations and wider business functions. Manage relationships with one or more external Systems Integrators and implementation partners, ensuring delivery against agreed milestones and programme objectives. Drive collaboration between third-party suppliers and internal workstream leads, managing dependencies and resolving issues. Identify programme risks, blockers and interdependencies, escalating where appropriate. Facilitate steering committees, governance forums and programme reviews with senior stakeholders. Ensure programme reporting, resource planning and financial tracking are accurate and timely. Support programme planning, prioritisation and decision making across the wider transformation portfolio. Champion programme management best practice and continuous improvement. About You You'll combine strong PMO leadership with hands-on programme or project management experience and be comfortable operating in fast-paced transformation environments. You'll be able to influence senior stakeholders, challenge delivery partners where required and keep multiple workstreams aligned to programme objectives. Essential Experience: Proven experience leading PMO functions within large-scale business or technology transformation programmes. Experience combining PMO leadership with project or programme management responsibilities. Strong programme governance, planning, reporting, RAID management and programme controls experience. Experience managing external Systems Integrators and third-party delivery partners. Ability to coordinate multiple internal workstreams and hold stakeholders accountable for programme deliverables. Experience presenting to Steering Committees, Programme Boards and Executive stakeholders. Excellent stakeholder management, communication and influencing skills. Comfortable working within fast-paced, evolving organisations with multiple concurrent priorities.
Finance Manager Cwmbran, Wales - Hybrid (3 days per week at site) Manufacturing £55,000 - £65,000 + excellent benefits Are you a Management Accountant/ Finance Manager who genuinely enjoys owning the month-end process, getting beneath the numbers and ensuring the balance sheet is accurate, controlled and fully understood? We re partnering with a successful and innovative manufacturing business to recruit a Finance Manager into a key role within its finance team. Reporting to the Financial Controller, you ll take full ownership of the month-end close, lead a small team and ensure the accuracy and integrity of financial reporting. This role will particularly suit someone who enjoys investigating variances, understanding the story behind the numbers and maintaining strong control over the balance sheet. Alongside the core reporting responsibilities, you ll work closely with operations, procurement, transport and senior leadership, providing the insight and challenge needed to improve costs, controls and operational performance. This is an excellent opportunity for a hands-on Finance Manager who enjoys combining technical accounting, detailed analysis, team leadership and commercial business partnering. The Role As Finance Manager, you will: Own and manage the complete month-end process, ensuring accounts are accurate, well controlled and delivered within agreed deadlines. Take ownership of the balance sheet, ensuring reconciliations are completed to a high standard and all balances are fully supported and understood. Investigate variances in detail, identifying the underlying operational and financial drivers behind performance. Manage and report on rebate liabilities. Act as a key finance partner to transport teams across two operational sites. Perform detailed variance analysis against budget and forecast, translating findings into clear and actionable insights. Analyse production costs and identify opportunities for cost reduction, efficiency improvements and stronger processes. Present the monthly management accounts pack, clearly explaining performance against budget, forecast and the prior year. Provide financial insight to support operational decisions, capital investment proposals and continuous improvement initiatives. Challenge assumptions and influence stakeholders to strengthen cost control and operational efficiency. Manage the preparation of annual budgets and rolling forecasts. Monitor profit and loss, balance sheet and cash-flow performance against budget and forecast, highlighting risks and opportunities. Partner with manufacturing and commercial teams to track and understand key cost drivers. Produce regular cost-performance reporting for senior management. Ensure the integrity and accuracy of financial data held within the ERP system. Maintain robust financial controls over inventory valuation and cost allocation. Oversee the annual external audit process. Use Microsoft Dynamics 365 Business Central to enhance cost tracking, reporting and financial analysis. Ensure all monthly, quarterly and annual reporting requirements are completed accurately and on time. Deliver ad hoc reporting, project work and financial analysis as required. Manage and support the general ledger team, helping to maintain high standards of accuracy, accountability and delivery. About You You will be: A fully qualified accountant through CIMA, ACCA or ACA, studying towards your qualification or qualified by experience. Someone who takes pride in owning month end, maintaining a strong balance sheet and resolving unexplained variances. Experienced in variance analysis, inventory accounting and rebate-liability management. Highly analytical, detail-focused and naturally curious about what is driving the numbers. An effective finance business partner with experience supporting and influencing non-finance stakeholders. Experienced within a manufacturing or construction-related environment. Confident using Microsoft Dynamics 365 Business Central or a similar ERP platform. Highly proficient in Excel, including VLOOKUPs, PivotTables and data analysis. Familiar with Power BI, although this is desirable rather than essential. A collaborative, approachable team player with strong communication and relationship-building skills. What s on Offer Competitive salary and benefits package. 33 days holiday, including bank holidays. Enhanced maternity and paternity pay. Westfield Health Cash Plan. Employee Assistance Programme. Fitbit Care programme. Life assurance. Long-service awards. Employee discounts Career-development opportunities within a growing and innovative organisation. A collaborative and forward-thinking working environment. Ongoing commitment to continuous professional development. This is a broad and influential Finance Manager opportunity for someone who enjoys being close to the detail, taking ownership of the numbers and using strong financial control and analysis to improve business performance. To find out more, apply directly or get in touch for a confidential conversation.
Aug 13, 2026
Full time
Finance Manager Cwmbran, Wales - Hybrid (3 days per week at site) Manufacturing £55,000 - £65,000 + excellent benefits Are you a Management Accountant/ Finance Manager who genuinely enjoys owning the month-end process, getting beneath the numbers and ensuring the balance sheet is accurate, controlled and fully understood? We re partnering with a successful and innovative manufacturing business to recruit a Finance Manager into a key role within its finance team. Reporting to the Financial Controller, you ll take full ownership of the month-end close, lead a small team and ensure the accuracy and integrity of financial reporting. This role will particularly suit someone who enjoys investigating variances, understanding the story behind the numbers and maintaining strong control over the balance sheet. Alongside the core reporting responsibilities, you ll work closely with operations, procurement, transport and senior leadership, providing the insight and challenge needed to improve costs, controls and operational performance. This is an excellent opportunity for a hands-on Finance Manager who enjoys combining technical accounting, detailed analysis, team leadership and commercial business partnering. The Role As Finance Manager, you will: Own and manage the complete month-end process, ensuring accounts are accurate, well controlled and delivered within agreed deadlines. Take ownership of the balance sheet, ensuring reconciliations are completed to a high standard and all balances are fully supported and understood. Investigate variances in detail, identifying the underlying operational and financial drivers behind performance. Manage and report on rebate liabilities. Act as a key finance partner to transport teams across two operational sites. Perform detailed variance analysis against budget and forecast, translating findings into clear and actionable insights. Analyse production costs and identify opportunities for cost reduction, efficiency improvements and stronger processes. Present the monthly management accounts pack, clearly explaining performance against budget, forecast and the prior year. Provide financial insight to support operational decisions, capital investment proposals and continuous improvement initiatives. Challenge assumptions and influence stakeholders to strengthen cost control and operational efficiency. Manage the preparation of annual budgets and rolling forecasts. Monitor profit and loss, balance sheet and cash-flow performance against budget and forecast, highlighting risks and opportunities. Partner with manufacturing and commercial teams to track and understand key cost drivers. Produce regular cost-performance reporting for senior management. Ensure the integrity and accuracy of financial data held within the ERP system. Maintain robust financial controls over inventory valuation and cost allocation. Oversee the annual external audit process. Use Microsoft Dynamics 365 Business Central to enhance cost tracking, reporting and financial analysis. Ensure all monthly, quarterly and annual reporting requirements are completed accurately and on time. Deliver ad hoc reporting, project work and financial analysis as required. Manage and support the general ledger team, helping to maintain high standards of accuracy, accountability and delivery. About You You will be: A fully qualified accountant through CIMA, ACCA or ACA, studying towards your qualification or qualified by experience. Someone who takes pride in owning month end, maintaining a strong balance sheet and resolving unexplained variances. Experienced in variance analysis, inventory accounting and rebate-liability management. Highly analytical, detail-focused and naturally curious about what is driving the numbers. An effective finance business partner with experience supporting and influencing non-finance stakeholders. Experienced within a manufacturing or construction-related environment. Confident using Microsoft Dynamics 365 Business Central or a similar ERP platform. Highly proficient in Excel, including VLOOKUPs, PivotTables and data analysis. Familiar with Power BI, although this is desirable rather than essential. A collaborative, approachable team player with strong communication and relationship-building skills. What s on Offer Competitive salary and benefits package. 33 days holiday, including bank holidays. Enhanced maternity and paternity pay. Westfield Health Cash Plan. Employee Assistance Programme. Fitbit Care programme. Life assurance. Long-service awards. Employee discounts Career-development opportunities within a growing and innovative organisation. A collaborative and forward-thinking working environment. Ongoing commitment to continuous professional development. This is a broad and influential Finance Manager opportunity for someone who enjoys being close to the detail, taking ownership of the numbers and using strong financial control and analysis to improve business performance. To find out more, apply directly or get in touch for a confidential conversation.
Are you looking for a new challenge to further your customer service career? We are recruiting on behalf of a well-established and successful business for an experienced Senior Import / Export Administrator to join their team in Witham. This is a pivotal leadership role, responsible for leading and developing an experienced logistics and customer service team while ensuring the highest standards of service are delivered to both UK and international customers. Working collaboratively with Sales, Operations, Planning, Finance and Logistics, you will play a key role in driving operational excellence, enhancing customer satisfaction and supporting the continued growth of the business. This position would suit a customer service professional with import / export experience and a true desire to grow within a leadership role. You will have a passion for continuous improvement, and the ability to build strong relationships across multiple functions. Please note: Due to the location of the site, applicants must hold a full UK driving licence and have access to their own vehicle , as public transport links are limited. The Role - Senior Import / Export Administrator Reporting to the Customer Service Manager, you will lead an experienced team of customer service professionals while managing a portfolio of UK and international customer accounts. You'll work closely with Sales, Operations, Planning, Finance, Logistics and external partners to ensure orders are delivered efficiently and customers receive an outstanding service. This is a hands-on leadership role where you'll also identify opportunities to improve processes, increase efficiency and support the continued growth of the business. Key Responsibilities - Senior Import / Export Administrator Lead, coach and develop the Customer Service team to deliver exceptional customer service. Provide day-to-day guidance, support and performance management. Manage a portfolio of UK and international customer orders from receipt through to delivery. Build strong working relationships with customers, internal departments and external logistics partners. Drive continuous improvement initiatives to enhance customer satisfaction and operational efficiency. Review and improve team processes and workflows. Ensure compliance with export, customs and international trade requirements. Support business continuity by providing cover across customer support functions where required. Person Specification - Senior Import / Export Administrator Previous experience leading and developing a customer service team. Strong B2B customer service experience. A proven track record of driving continuous improvement. Experience working cross-functionally with Sales, Operations, Logistics and Supply Chain teams. Excellent planning, organisational and problem-solving skills. The ability to remain calm under pressure and manage multiple priorities. Strong communication and relationship-building skills. A full UK driving licence and access to your own vehicle. Desirable Experience managing international customers. Knowledge of export processes, customs regulations and international shipping documentation. Benefits Independent established business. Performance bonus scheme. Generous pension contribution. Life insurance. 24 days annual leave plus bank holidays. Genuine opportunities for career development and progression. If you are an experienced customer service professional looking to take the next step in your career within a supportive and forward-thinking organisation, we would be delighted to hear from you.
Aug 13, 2026
Full time
Are you looking for a new challenge to further your customer service career? We are recruiting on behalf of a well-established and successful business for an experienced Senior Import / Export Administrator to join their team in Witham. This is a pivotal leadership role, responsible for leading and developing an experienced logistics and customer service team while ensuring the highest standards of service are delivered to both UK and international customers. Working collaboratively with Sales, Operations, Planning, Finance and Logistics, you will play a key role in driving operational excellence, enhancing customer satisfaction and supporting the continued growth of the business. This position would suit a customer service professional with import / export experience and a true desire to grow within a leadership role. You will have a passion for continuous improvement, and the ability to build strong relationships across multiple functions. Please note: Due to the location of the site, applicants must hold a full UK driving licence and have access to their own vehicle , as public transport links are limited. The Role - Senior Import / Export Administrator Reporting to the Customer Service Manager, you will lead an experienced team of customer service professionals while managing a portfolio of UK and international customer accounts. You'll work closely with Sales, Operations, Planning, Finance, Logistics and external partners to ensure orders are delivered efficiently and customers receive an outstanding service. This is a hands-on leadership role where you'll also identify opportunities to improve processes, increase efficiency and support the continued growth of the business. Key Responsibilities - Senior Import / Export Administrator Lead, coach and develop the Customer Service team to deliver exceptional customer service. Provide day-to-day guidance, support and performance management. Manage a portfolio of UK and international customer orders from receipt through to delivery. Build strong working relationships with customers, internal departments and external logistics partners. Drive continuous improvement initiatives to enhance customer satisfaction and operational efficiency. Review and improve team processes and workflows. Ensure compliance with export, customs and international trade requirements. Support business continuity by providing cover across customer support functions where required. Person Specification - Senior Import / Export Administrator Previous experience leading and developing a customer service team. Strong B2B customer service experience. A proven track record of driving continuous improvement. Experience working cross-functionally with Sales, Operations, Logistics and Supply Chain teams. Excellent planning, organisational and problem-solving skills. The ability to remain calm under pressure and manage multiple priorities. Strong communication and relationship-building skills. A full UK driving licence and access to your own vehicle. Desirable Experience managing international customers. Knowledge of export processes, customs regulations and international shipping documentation. Benefits Independent established business. Performance bonus scheme. Generous pension contribution. Life insurance. 24 days annual leave plus bank holidays. Genuine opportunities for career development and progression. If you are an experienced customer service professional looking to take the next step in your career within a supportive and forward-thinking organisation, we would be delighted to hear from you.
About Forres Golf Club Forres Golf Club is one of the north of Scotland's most celebrated parkland courses, established in 1889 and designed by legendary architects James Braid and Willie Park. Set in the heart of Moray, just 30 minutes from Inverness Airport, the Club offers 18 holes of outstanding year-round golf amid mature woodland and stunning scenery. Forres attracts members, visitors and societies from across Scotland and beyond, complemented by The Muiry the Club's welcoming bar and restaurant with panoramic views over the course. With a proud heritage and an ambitious vision for its future, Forres Golf Club is entering an exciting period of development and is looking for an exceptional Hospitality Manager to help drive the Club forward. Purpose of the Role The Hospitality Manager is responsible for the leadership and day-to-day management of the clubhouse hospitality operation, including the bar, kitchen and events. The role ensures consistently high standards of customer service, food and beverage delivery, staff performance, compliance and financial control. Working closely with the General Manager and Clubhouse and Events Committee, the Hospitality Manager will develop the clubhouse as a welcoming social hub for members while growing its reputation as a profitable venue for visitors, functions and community events. The postholder will lead the promotion of the club's hospitality offering through marketing and digital communications. Job Description and Key Responsibilities Operational Management • Manage the day-to-day operation of the clubhouse, bar, restaurant, kitchen and event spaces • Ensure consistently high standards of customer service, presentation and cleanliness throughout the clubhouse • Oversee opening and closing procedures and ensure facilities are maintained to a professional standard • Coordinate hospitality operations with golf operations and other club departments to ensure smooth daily service • Lead by example during service and provide operational cover during busy periods, key events or staff shortages Staff Leadership and Management • Recruit, induct, train and develop hospitality staff • Prepare staff rotas to meet operational demand and budget requirements • Manage performance, attendance and conduct in line with club policies • Conduct regular performance reviews and identify training and development needs • Foster a positive, customer-focused team culture and ensure statutory and mandatory training remains up to date Food and Beverage Management • Oversee the delivery of high-quality food and beverage services • Work with kitchen staff and suppliers to develop seasonal menus and promotional offers • Manage stock ordering, stock control, supplier relationships and monthly stock takes • Monitor gross profit, labour costs, margins and wastage to maximise profitability • Ensure compliance with food safety, licensing and service standards Events and Member Experience • In collaboration with the Clubhouse and Events Committee, plan, coordinate and deliver club events, corporate functions and private events • Act as the main contact for event enquiries from initial booking through to delivery • Coordinate staffing, logistics and service delivery for all events • Develop new hospitality initiatives and social events that enhance member engagement while increasing commercial income • Build positive relationships with members and guests, responding promptly and professionally to feedback and complaints Finance and Administration • Manage departmental budgets with support from the General Manager and Business Manager • Monitor revenue, expenditure and profitability, identifying opportunities to improve commercial performance • Complete rotas, stock records and other operational administration • Prepare reports and attend Clubhouse and Events Committee meetings, implementing agreed actions Marketing and Business Development • Promote the clubhouse, events and hospitality services to members and visitors • Manage the club's hospitality social media channels and digital presence • Produce promotional materials including menus, posters and event marketing • Develop relationships with local businesses, community organisations and event partners to increase year-round revenue Compliance • Ensure compliance with food safety, licensing, health and safety, fire safety and employment legislation • Maintain accurate records, risk assessments and operational documentation • Act as the responsible manager on duty where required • Promote a safe working environment through effective training and risk management Person Specification Qualifications Essential • National 4/5 (or equivalent) in English and Mathematics • Personal Licence Holder or willingness to obtain • Level 3 Food Hygiene Certificate or willingness to achieve within an agreed timescale Desirable • Qualification in Hospitality Management or a related field Experience • Experience of managing hospitality, leisure, golf club, hotel or membership-based operations • Proven experience leading and developing customer-facing teams • Experience of managing budgets, staff costs and stock control • Experience of planning and delivering events and functions • Track record of delivering consistently high standards of customer service Knowledge and Skills • Strong understanding of bar, restaurant and event operations • Sound knowledge of food safety, licensing and health and safety legislation • Excellent leadership and people management skills • Strong communication and relationship-building abilities • Financial awareness with the ability to monitor costs and improve profitability • Strong organisational, planning and problem-solving skills • Competent IT skills, including hospitality systems and social media • Commercial awareness with the ability to identify opportunities for business growth Personal Attributes • Professional, approachable and member-focused • Positive, enthusiastic and self-motivated • High standards of integrity and professionalism • Flexible and adaptable to the needs of the business • Able to work independently and collaboratively as part of the management team • Committed to delivering an exceptional experience for members, visitors and guests • Strong attention to detail and commitment to maintaining high standards Performance Performance will be reviewed annually against agreed KPIs, which are likely to include: • Financial performance against budget • Food and beverage revenue and profitability • Event and function income • Member and visitor satisfaction • Staff engagement and retention • Marketing and digital engagement • Delivery of annual objectives agreed with General Manager Role Details REPORTING TO General Manager DIRECT REPORTS Bar, kitchen and front of house staff LOCATION Forres Golf Club HOURS 40 hours per week, worked flexibly to meet operational requirements, including evenings, weekends and bank holidays. SALARY Competitive salary (depending on experience), plus a performance-related element linked agreed KPIs. CLOSING DATE Midnight, Sunday 23 August 2026 INTERVIEWS Week commencing Monday 1 September 2026 How to Apply Please submit a tailored CV together with a covering letter (maximum two A4 pages) explaining your relevant experience, skills and motivation for applying.
Aug 13, 2026
Full time
About Forres Golf Club Forres Golf Club is one of the north of Scotland's most celebrated parkland courses, established in 1889 and designed by legendary architects James Braid and Willie Park. Set in the heart of Moray, just 30 minutes from Inverness Airport, the Club offers 18 holes of outstanding year-round golf amid mature woodland and stunning scenery. Forres attracts members, visitors and societies from across Scotland and beyond, complemented by The Muiry the Club's welcoming bar and restaurant with panoramic views over the course. With a proud heritage and an ambitious vision for its future, Forres Golf Club is entering an exciting period of development and is looking for an exceptional Hospitality Manager to help drive the Club forward. Purpose of the Role The Hospitality Manager is responsible for the leadership and day-to-day management of the clubhouse hospitality operation, including the bar, kitchen and events. The role ensures consistently high standards of customer service, food and beverage delivery, staff performance, compliance and financial control. Working closely with the General Manager and Clubhouse and Events Committee, the Hospitality Manager will develop the clubhouse as a welcoming social hub for members while growing its reputation as a profitable venue for visitors, functions and community events. The postholder will lead the promotion of the club's hospitality offering through marketing and digital communications. Job Description and Key Responsibilities Operational Management • Manage the day-to-day operation of the clubhouse, bar, restaurant, kitchen and event spaces • Ensure consistently high standards of customer service, presentation and cleanliness throughout the clubhouse • Oversee opening and closing procedures and ensure facilities are maintained to a professional standard • Coordinate hospitality operations with golf operations and other club departments to ensure smooth daily service • Lead by example during service and provide operational cover during busy periods, key events or staff shortages Staff Leadership and Management • Recruit, induct, train and develop hospitality staff • Prepare staff rotas to meet operational demand and budget requirements • Manage performance, attendance and conduct in line with club policies • Conduct regular performance reviews and identify training and development needs • Foster a positive, customer-focused team culture and ensure statutory and mandatory training remains up to date Food and Beverage Management • Oversee the delivery of high-quality food and beverage services • Work with kitchen staff and suppliers to develop seasonal menus and promotional offers • Manage stock ordering, stock control, supplier relationships and monthly stock takes • Monitor gross profit, labour costs, margins and wastage to maximise profitability • Ensure compliance with food safety, licensing and service standards Events and Member Experience • In collaboration with the Clubhouse and Events Committee, plan, coordinate and deliver club events, corporate functions and private events • Act as the main contact for event enquiries from initial booking through to delivery • Coordinate staffing, logistics and service delivery for all events • Develop new hospitality initiatives and social events that enhance member engagement while increasing commercial income • Build positive relationships with members and guests, responding promptly and professionally to feedback and complaints Finance and Administration • Manage departmental budgets with support from the General Manager and Business Manager • Monitor revenue, expenditure and profitability, identifying opportunities to improve commercial performance • Complete rotas, stock records and other operational administration • Prepare reports and attend Clubhouse and Events Committee meetings, implementing agreed actions Marketing and Business Development • Promote the clubhouse, events and hospitality services to members and visitors • Manage the club's hospitality social media channels and digital presence • Produce promotional materials including menus, posters and event marketing • Develop relationships with local businesses, community organisations and event partners to increase year-round revenue Compliance • Ensure compliance with food safety, licensing, health and safety, fire safety and employment legislation • Maintain accurate records, risk assessments and operational documentation • Act as the responsible manager on duty where required • Promote a safe working environment through effective training and risk management Person Specification Qualifications Essential • National 4/5 (or equivalent) in English and Mathematics • Personal Licence Holder or willingness to obtain • Level 3 Food Hygiene Certificate or willingness to achieve within an agreed timescale Desirable • Qualification in Hospitality Management or a related field Experience • Experience of managing hospitality, leisure, golf club, hotel or membership-based operations • Proven experience leading and developing customer-facing teams • Experience of managing budgets, staff costs and stock control • Experience of planning and delivering events and functions • Track record of delivering consistently high standards of customer service Knowledge and Skills • Strong understanding of bar, restaurant and event operations • Sound knowledge of food safety, licensing and health and safety legislation • Excellent leadership and people management skills • Strong communication and relationship-building abilities • Financial awareness with the ability to monitor costs and improve profitability • Strong organisational, planning and problem-solving skills • Competent IT skills, including hospitality systems and social media • Commercial awareness with the ability to identify opportunities for business growth Personal Attributes • Professional, approachable and member-focused • Positive, enthusiastic and self-motivated • High standards of integrity and professionalism • Flexible and adaptable to the needs of the business • Able to work independently and collaboratively as part of the management team • Committed to delivering an exceptional experience for members, visitors and guests • Strong attention to detail and commitment to maintaining high standards Performance Performance will be reviewed annually against agreed KPIs, which are likely to include: • Financial performance against budget • Food and beverage revenue and profitability • Event and function income • Member and visitor satisfaction • Staff engagement and retention • Marketing and digital engagement • Delivery of annual objectives agreed with General Manager Role Details REPORTING TO General Manager DIRECT REPORTS Bar, kitchen and front of house staff LOCATION Forres Golf Club HOURS 40 hours per week, worked flexibly to meet operational requirements, including evenings, weekends and bank holidays. SALARY Competitive salary (depending on experience), plus a performance-related element linked agreed KPIs. CLOSING DATE Midnight, Sunday 23 August 2026 INTERVIEWS Week commencing Monday 1 September 2026 How to Apply Please submit a tailored CV together with a covering letter (maximum two A4 pages) explaining your relevant experience, skills and motivation for applying.
Join Our Team as a Desktop Support Analyst Location: Derby An exciting opportunity has come available for a Desktop Support Analyst to join the growing team at Brightwell. In this key role, you will be responsible for providing deskside assistance to Brightwell users, providing an onsite point of contact for 3rd parties and providing assistance with IT related issues. Additionally, the Desktop Support Analyst will maintain strong communication lines between Brightwell, the third-party vendors and the business adhering to Brightwell practices. The role is based primarily on-site at Derby, with an expectation of 3 days in the Derby office and 2 days at the Chesterfield office, adjusting as required. What you'll do: Provide onsite desktop support and remote hands-on support to the business to ensure the business is continuously able to operate efficiently and effectively. Follow ITIL processes, focusing on Incident and Change Management, to ensure consistent and controlled service delivery. Ensure third-party vendors and the business adhere to IT processes in line with SLAs and Brightwell policies, to maintain compliance and service quality. Act as the second point of contact for escalated first-line service desk cases across network and desktop areas, to ensure timely resolution of complex issues. Triage incidents and engage the correct technology group(s), coordinating where multiple teams are involved, to drive efficient and accurate issue resolution. Support the Service Delivery Manager in testing technology changes, to ensure systems are stable and available for the next working day. Escalate high-priority incidents and issues to the Service Delivery Manager, to ensure appropriate visibility and timely intervention. Assist the Service Delivery Manager with audit reviews by providing evidence, to ensure technology remains auditable throughout the year. Monitor technology security practices and proactively identify and escalate potential or actual breaches, to protect organisational systems and data. Maintain policy and process documentation, to ensure information remains accurate, up to date, and accessible. Provide metrics and Management Information (MI) to relevant stakeholders, to support informed decision-making and performance tracking. Participate in on-call support when required, to ensure business continuity and issue resolution outside standard hours. Manage IT peripherals to ensure they remain fit for purpose and fault-free, to support reliable end-user operations. Use ServiceNow for ticketing and asset management, to ensure accurate tracking and effective management of IT peripherals, assets, and licences. Other duties, as required. This role would suit someone with: Good working knowledge of Windows operating systems and Microsoft 365, including associated applications Proven experience of troubleshooting end-user IT issues across Windows, Microsoft 365, and common business applications Experience working in a desktop support or service desk environment (typically 3+ years or equivalent) Ability to learn and adapt to new and changing technologies Strong customer service and user-facing communication skills Effective verbal and written communication skills, with the ability to engage stakeholders at all levels Strong diagnostic and analytical skills Experience of incident triage and working with competing priorities in a high-volume support environment Ability to work effectively under pressure Relevant IT support experience and/or formal IT qualifications Understanding and confident use of technical terminology Strong interpersonal and stakeholder management skills Experience of working with third-party suppliers and support teams Ability to manage workload and prioritise tasks appropriately within a dynamic environment Professional and positive approach to work. Desirable: O365 admin and other Azure admin services SharePoint administration Networking experience e.g. patching, testing, VLAN organisation Teams room conferencing systems File integration software, e.g. Boomi, Go Anywhere 8x8 or other Telephony platform management Egress platforms or similar Experience working in the Finance sector Why Brightwell? As a Brightwell colleague, you will enjoy a competitive salary, hybrid work practices, professional development, career development, and a great benefits package including: Annual performance bonus of up to 7%. 25 days holiday (increasing to 30 with service) plus bank holidays. A pension with 15-17% employer contributions (depending on age). 8 x salary Life Insurance. Generous family friendly policies, including up to 26 weeks full pay (maternity, adoption and paternity leave) Free health assessments. Health cash plan. Professional study support. Employee Assistance Programme and free Wellhub wellness network platform access. Free parking. Building an inclusive work environment: Brightwell is committed to developing and maintaining an inclusive culture, ensuring that behaviours, working practices, and policies promote fair treatment and access to development opportunities for every colleague. We value the benefits a diverse workforce can bring and want Brightwell to be a place where all colleagues can thrive, feel that they belong, are valued, and contribute to our success. This is underpinned by Brightwell's RISE corporate values: Responsible, Impactful, Supportive & Expert. Apply Now!
Aug 13, 2026
Full time
Join Our Team as a Desktop Support Analyst Location: Derby An exciting opportunity has come available for a Desktop Support Analyst to join the growing team at Brightwell. In this key role, you will be responsible for providing deskside assistance to Brightwell users, providing an onsite point of contact for 3rd parties and providing assistance with IT related issues. Additionally, the Desktop Support Analyst will maintain strong communication lines between Brightwell, the third-party vendors and the business adhering to Brightwell practices. The role is based primarily on-site at Derby, with an expectation of 3 days in the Derby office and 2 days at the Chesterfield office, adjusting as required. What you'll do: Provide onsite desktop support and remote hands-on support to the business to ensure the business is continuously able to operate efficiently and effectively. Follow ITIL processes, focusing on Incident and Change Management, to ensure consistent and controlled service delivery. Ensure third-party vendors and the business adhere to IT processes in line with SLAs and Brightwell policies, to maintain compliance and service quality. Act as the second point of contact for escalated first-line service desk cases across network and desktop areas, to ensure timely resolution of complex issues. Triage incidents and engage the correct technology group(s), coordinating where multiple teams are involved, to drive efficient and accurate issue resolution. Support the Service Delivery Manager in testing technology changes, to ensure systems are stable and available for the next working day. Escalate high-priority incidents and issues to the Service Delivery Manager, to ensure appropriate visibility and timely intervention. Assist the Service Delivery Manager with audit reviews by providing evidence, to ensure technology remains auditable throughout the year. Monitor technology security practices and proactively identify and escalate potential or actual breaches, to protect organisational systems and data. Maintain policy and process documentation, to ensure information remains accurate, up to date, and accessible. Provide metrics and Management Information (MI) to relevant stakeholders, to support informed decision-making and performance tracking. Participate in on-call support when required, to ensure business continuity and issue resolution outside standard hours. Manage IT peripherals to ensure they remain fit for purpose and fault-free, to support reliable end-user operations. Use ServiceNow for ticketing and asset management, to ensure accurate tracking and effective management of IT peripherals, assets, and licences. Other duties, as required. This role would suit someone with: Good working knowledge of Windows operating systems and Microsoft 365, including associated applications Proven experience of troubleshooting end-user IT issues across Windows, Microsoft 365, and common business applications Experience working in a desktop support or service desk environment (typically 3+ years or equivalent) Ability to learn and adapt to new and changing technologies Strong customer service and user-facing communication skills Effective verbal and written communication skills, with the ability to engage stakeholders at all levels Strong diagnostic and analytical skills Experience of incident triage and working with competing priorities in a high-volume support environment Ability to work effectively under pressure Relevant IT support experience and/or formal IT qualifications Understanding and confident use of technical terminology Strong interpersonal and stakeholder management skills Experience of working with third-party suppliers and support teams Ability to manage workload and prioritise tasks appropriately within a dynamic environment Professional and positive approach to work. Desirable: O365 admin and other Azure admin services SharePoint administration Networking experience e.g. patching, testing, VLAN organisation Teams room conferencing systems File integration software, e.g. Boomi, Go Anywhere 8x8 or other Telephony platform management Egress platforms or similar Experience working in the Finance sector Why Brightwell? As a Brightwell colleague, you will enjoy a competitive salary, hybrid work practices, professional development, career development, and a great benefits package including: Annual performance bonus of up to 7%. 25 days holiday (increasing to 30 with service) plus bank holidays. A pension with 15-17% employer contributions (depending on age). 8 x salary Life Insurance. Generous family friendly policies, including up to 26 weeks full pay (maternity, adoption and paternity leave) Free health assessments. Health cash plan. Professional study support. Employee Assistance Programme and free Wellhub wellness network platform access. Free parking. Building an inclusive work environment: Brightwell is committed to developing and maintaining an inclusive culture, ensuring that behaviours, working practices, and policies promote fair treatment and access to development opportunities for every colleague. We value the benefits a diverse workforce can bring and want Brightwell to be a place where all colleagues can thrive, feel that they belong, are valued, and contribute to our success. This is underpinned by Brightwell's RISE corporate values: Responsible, Impactful, Supportive & Expert. Apply Now!
Technical Sales Executive - Warehouse Loading Bay Systems Job Title: Technical Sales Executive - Warehouse Loading Bay Systems Job Reference Number: -26139 Industry Sector: Technical Sales, Sales Support, Senior Sales, Technical Support, Customer Service Representative, Warehousing, 3PL, Industrial, Food & Beverage, Distribution Centres, Retail, Safety, Logistics, Industrial Door Installers, Loading Bay Installers, Distribution, End Users, Retailers and Health & Safety, Location: Edgware office Remuneration: £32,000-£35,000 + bonus Benefits: comprehensive benefits packages The role of the Technical Sales Executive - Warehouse Loading Bay Systems will involve: Technical Sales Executive role, promoting loading bay safety solutions for warehousing with a focus on distribution centres, food & beverage and retail Promoting loading bay safety solutions to safeguard against accidental drive-aways direct into warehouse facilities (targeting health & safety managers, operations managers and finance managers.) Dealing with a range inbound enquiries and producing quotes Typical loading bay solutions £25,000-£150,000 Customers include: Tesco, Next, DHL, TJK (TJ Max), UPS etc. Solution based selling based on unique customer needs The ideal applicant will be a Technical Sales Executive - Warehouse Loading Bay Systems with: Must have internal sales experience Ideally worked in a technical sales or advisor role Engineering qualification/background would be advantageous Experience managing key accounts building trust with key customers Experience using a CRM Specific safety sector experience would be advantageous Knowledge of loading bays not required but may be advantageous Willing to stay away from home days per week on occasion Self-starter, with coachable mentality Mitchell Maguire is a specialist Construction Sales Recruitment Consultancy, dealing exclusively with Construction Field Sales Jobs, Construction field sales vacancies and Specification field sales positions within: Technical Sales, Sales Support, Senior Sales, Technical Support, Customer Service Representative, Warehousing, 3PL, Industrial, Food & Beverage, Distribution Centres, Retail, Safety, Logistics, Industrial Door Installers, Loading Bay Installers, Distribution, End Users, Retailers and Health & Safety,
Aug 13, 2026
Full time
Technical Sales Executive - Warehouse Loading Bay Systems Job Title: Technical Sales Executive - Warehouse Loading Bay Systems Job Reference Number: -26139 Industry Sector: Technical Sales, Sales Support, Senior Sales, Technical Support, Customer Service Representative, Warehousing, 3PL, Industrial, Food & Beverage, Distribution Centres, Retail, Safety, Logistics, Industrial Door Installers, Loading Bay Installers, Distribution, End Users, Retailers and Health & Safety, Location: Edgware office Remuneration: £32,000-£35,000 + bonus Benefits: comprehensive benefits packages The role of the Technical Sales Executive - Warehouse Loading Bay Systems will involve: Technical Sales Executive role, promoting loading bay safety solutions for warehousing with a focus on distribution centres, food & beverage and retail Promoting loading bay safety solutions to safeguard against accidental drive-aways direct into warehouse facilities (targeting health & safety managers, operations managers and finance managers.) Dealing with a range inbound enquiries and producing quotes Typical loading bay solutions £25,000-£150,000 Customers include: Tesco, Next, DHL, TJK (TJ Max), UPS etc. Solution based selling based on unique customer needs The ideal applicant will be a Technical Sales Executive - Warehouse Loading Bay Systems with: Must have internal sales experience Ideally worked in a technical sales or advisor role Engineering qualification/background would be advantageous Experience managing key accounts building trust with key customers Experience using a CRM Specific safety sector experience would be advantageous Knowledge of loading bays not required but may be advantageous Willing to stay away from home days per week on occasion Self-starter, with coachable mentality Mitchell Maguire is a specialist Construction Sales Recruitment Consultancy, dealing exclusively with Construction Field Sales Jobs, Construction field sales vacancies and Specification field sales positions within: Technical Sales, Sales Support, Senior Sales, Technical Support, Customer Service Representative, Warehousing, 3PL, Industrial, Food & Beverage, Distribution Centres, Retail, Safety, Logistics, Industrial Door Installers, Loading Bay Installers, Distribution, End Users, Retailers and Health & Safety,
Operations Support Manager - Banking / Financial Whilst the emphasis is on Team Lead / Managers role, ideal candidates will come from a Technical background in a Banking / Financial environment with experience of E-Trading Applications in a Linux environment with an understanding on Databases (SQL Server, Oracle) and Scripting - Python/Bash/Shell. About The Role : Managing a highly technical Support Team, looking after a Trading / Settlement Systems in a fast paced and pressurised environment. You'll be the bridge between the business and technology, scoping both current and future requirements and enabling their delivery as the business requires within agreed timescales. Key Responsibilities Responsible, along with other operational team members, for the day-to-day running and maintenance of the Trading platforms Leading and mentoring a 1st line support team, fostering a culture of technical excellence, accountability, and continuous improvement Providing first line support, answering phone calls and monitoring help desk systems, dealing with basic issues and escalating other calls to the appropriate person Maintain a high degree of customer service for all support queries Performing troubleshooting and collection of information for effective issue diagnosis and internal escalation Maintain security reference data for the admissions/withdrawals/amends/edits of securities across all platforms Maintain and enhance knowledge base and documentation Work with other departments (Compliance, Surveillance, Infrastructure and Sales) to ensure appropriately monitored live operations of all platforms Raise and deploy changes to support the day to day running of multiple exchange platforms Compile outage reports for any production outages which occur on the operated platforms once the outage has been rectified Ensure processes are streamlined Ensure process maps are followed to reduce risk Work with teams internally to streamline and enhance operational tool functionality and capture requirements for future development Take part in release review meetings prior to upgrades Raise and deploy changes to support the day to day running of multiple exchange platforms Compile outage reports for any production outages which occur on the operated platforms once the outage has been rectified Ensure processes are streamlined Ensure process maps are followed to reduce risk Work with teams internally to streamline and enhance operational tool functionality and capture requirements for future development Take part in release review meetings prior to upgrades Required Skills: Minimum 5+ Years experience in an environment providing Operational or Technical Support Excellent communication skills with an ability to explain technical concepts in simple terms to a non-technical audience and communicate effectively with people at all levels Understanding to UK and EU equity & derivative markets including exchange work flows, order types and understanding of trade lifecycle All round general knowledge of IT including Microsoft Some Linux / Unix Systems Administration (RedHat, Centos, Rocky). Experience of at least one Scripting Language - Python, Bash, Shell, Ruby, JavaScript, Perl, SQL. Knowledge of Databases to DBA / Developer level including writing and troubleshooting SQL Code including performance issues - SQL Server / Oracle. General Networking / Infrastructure Troubleshooting and Diagnostics - DNS, DHCP, TCP/IP, Firewalls Good understanding / operational experience of ITIL methodology with any certifications beneficial. Ability work well under pressure in a vibrant and busy environment. Non-Essential But Highly Desirable Skills: Previous experience supporting Futures & Options Trading, Risk and Settlement Systems. Knowledge of at least one of the ISV's products - Trading Technologies, Stellar, ULLink, WebICE, Object Trading, Fidessa, ION / Patsystems, Trayport. Exchange Connectivity - ICE / LIFFE, Eurex, CME / CBOT, Euronext, Xetra, Chi-X, LME, LSE, NYSE. FIX Connectivity - Client On-boarding, Support / Troubleshooting of FIX Logs / Connections. Other Market Data - Reuters, Bloomberg, CQG, Ateo (Teo and Lisa). Experience in Exchange and Vendor Management with a view to project managing exchange/system critical upgrades Ideally candidates will also have experience of Risk and Compliance and possess the ability to motivate and develop the team whilst ensuring it's duties are carried out "The Right Way" and to a high ethical standard. Excellent Salary and Benefits to include: Inclusion in Personal and Company Bonus + Overtime 25 days holiday per year, increasing to 30 days. Pension Health Care, Health and Life Assurance Childcare Vouchers Season Ticket Loan Subsidised Gym Membership Cycle To Work Scheme
Aug 13, 2026
Full time
Operations Support Manager - Banking / Financial Whilst the emphasis is on Team Lead / Managers role, ideal candidates will come from a Technical background in a Banking / Financial environment with experience of E-Trading Applications in a Linux environment with an understanding on Databases (SQL Server, Oracle) and Scripting - Python/Bash/Shell. About The Role : Managing a highly technical Support Team, looking after a Trading / Settlement Systems in a fast paced and pressurised environment. You'll be the bridge between the business and technology, scoping both current and future requirements and enabling their delivery as the business requires within agreed timescales. Key Responsibilities Responsible, along with other operational team members, for the day-to-day running and maintenance of the Trading platforms Leading and mentoring a 1st line support team, fostering a culture of technical excellence, accountability, and continuous improvement Providing first line support, answering phone calls and monitoring help desk systems, dealing with basic issues and escalating other calls to the appropriate person Maintain a high degree of customer service for all support queries Performing troubleshooting and collection of information for effective issue diagnosis and internal escalation Maintain security reference data for the admissions/withdrawals/amends/edits of securities across all platforms Maintain and enhance knowledge base and documentation Work with other departments (Compliance, Surveillance, Infrastructure and Sales) to ensure appropriately monitored live operations of all platforms Raise and deploy changes to support the day to day running of multiple exchange platforms Compile outage reports for any production outages which occur on the operated platforms once the outage has been rectified Ensure processes are streamlined Ensure process maps are followed to reduce risk Work with teams internally to streamline and enhance operational tool functionality and capture requirements for future development Take part in release review meetings prior to upgrades Raise and deploy changes to support the day to day running of multiple exchange platforms Compile outage reports for any production outages which occur on the operated platforms once the outage has been rectified Ensure processes are streamlined Ensure process maps are followed to reduce risk Work with teams internally to streamline and enhance operational tool functionality and capture requirements for future development Take part in release review meetings prior to upgrades Required Skills: Minimum 5+ Years experience in an environment providing Operational or Technical Support Excellent communication skills with an ability to explain technical concepts in simple terms to a non-technical audience and communicate effectively with people at all levels Understanding to UK and EU equity & derivative markets including exchange work flows, order types and understanding of trade lifecycle All round general knowledge of IT including Microsoft Some Linux / Unix Systems Administration (RedHat, Centos, Rocky). Experience of at least one Scripting Language - Python, Bash, Shell, Ruby, JavaScript, Perl, SQL. Knowledge of Databases to DBA / Developer level including writing and troubleshooting SQL Code including performance issues - SQL Server / Oracle. General Networking / Infrastructure Troubleshooting and Diagnostics - DNS, DHCP, TCP/IP, Firewalls Good understanding / operational experience of ITIL methodology with any certifications beneficial. Ability work well under pressure in a vibrant and busy environment. Non-Essential But Highly Desirable Skills: Previous experience supporting Futures & Options Trading, Risk and Settlement Systems. Knowledge of at least one of the ISV's products - Trading Technologies, Stellar, ULLink, WebICE, Object Trading, Fidessa, ION / Patsystems, Trayport. Exchange Connectivity - ICE / LIFFE, Eurex, CME / CBOT, Euronext, Xetra, Chi-X, LME, LSE, NYSE. FIX Connectivity - Client On-boarding, Support / Troubleshooting of FIX Logs / Connections. Other Market Data - Reuters, Bloomberg, CQG, Ateo (Teo and Lisa). Experience in Exchange and Vendor Management with a view to project managing exchange/system critical upgrades Ideally candidates will also have experience of Risk and Compliance and possess the ability to motivate and develop the team whilst ensuring it's duties are carried out "The Right Way" and to a high ethical standard. Excellent Salary and Benefits to include: Inclusion in Personal and Company Bonus + Overtime 25 days holiday per year, increasing to 30 days. Pension Health Care, Health and Life Assurance Childcare Vouchers Season Ticket Loan Subsidised Gym Membership Cycle To Work Scheme
Join Our Team as a Desktop Support Analyst Location: Derby An exciting opportunity has come available for a Desktop Support Analyst to join the growing team at Brightwell. In this key role, you will be responsible for providing deskside assistance to Brightwell users, providing an onsite point of contact for 3rd parties and providing assistance with IT related issues. Additionally, the Desktop Support Analyst will maintain strong communication lines between Brightwell, the third-party vendors and the business adhering to Brightwell practices. The role is based primarily on-site at Derby, with an expectation of 3 days in the Derby office and 2 days at the Chesterfield office, adjusting as required. What you'll do: Provide onsite desktop support and remote hands-on support to the business to ensure the business is continuously able to operate efficiently and effectively. Follow ITIL processes, focusing on Incident and Change Management, to ensure consistent and controlled service delivery. Ensure third-party vendors and the business adhere to IT processes in line with SLAs and Brightwell policies, to maintain compliance and service quality. Act as the second point of contact for escalated first-line service desk cases across network and desktop areas, to ensure timely resolution of complex issues. Triage incidents and engage the correct technology group(s), coordinating where multiple teams are involved, to drive efficient and accurate issue resolution. Support the Service Delivery Manager in testing technology changes, to ensure systems are stable and available for the next working day. Escalate high-priority incidents and issues to the Service Delivery Manager, to ensure appropriate visibility and timely intervention. Assist the Service Delivery Manager with audit reviews by providing evidence, to ensure technology remains auditable throughout the year. Monitor technology security practices and proactively identify and escalate potential or actual breaches, to protect organisational systems and data. Maintain policy and process documentation, to ensure information remains accurate, up to date, and accessible. Provide metrics and Management Information (MI) to relevant stakeholders, to support informed decision-making and performance tracking. Participate in on-call support when required, to ensure business continuity and issue resolution outside standard hours. Manage IT peripherals to ensure they remain fit for purpose and fault-free, to support reliable end-user operations. Use ServiceNow for ticketing and asset management, to ensure accurate tracking and effective management of IT peripherals, assets, and licences. Other duties, as required. This role would suit someone with: Good working knowledge of Windows operating systems and Microsoft 365, including associated applications Proven experience of troubleshooting end-user IT issues across Windows, Microsoft 365, and common business applications Experience working in a desktop support or service desk environment (typically 3+ years or equivalent) Ability to learn and adapt to new and changing technologies Strong customer service and user-facing communication skills Effective verbal and written communication skills, with the ability to engage stakeholders at all levels Strong diagnostic and analytical skills Experience of incident triage and working with competing priorities in a high-volume support environment Ability to work effectively under pressure Relevant IT support experience and/or formal IT qualifications Understanding and confident use of technical terminology Strong interpersonal and stakeholder management skills Experience of working with third-party suppliers and support teams Ability to manage workload and prioritise tasks appropriately within a dynamic environment Professional and positive approach to work. Desirable: O365 admin and other Azure admin services SharePoint administration Networking experience e.g. patching, testing, VLAN organisation Teams room conferencing systems File integration software, e.g. Boomi, Go Anywhere 8x8 or other Telephony platform management Egress platforms or similar Experience working in the Finance sector Why Brightwell? As a Brightwell colleague, you will enjoy a competitive salary, hybrid work practices, professional development, career development, and a great benefits package including: Annual performance bonus of up to 7%. 25 days holiday (increasing to 30 with service) plus bank holidays. A pension with 15-17% employer contributions (depending on age). 8 x salary Life Insurance. Generous family friendly policies, including up to 26 weeks full pay (maternity, adoption and paternity leave) Free health assessments. Health cash plan. Professional study support. Employee Assistance Programme and free Wellhub wellness network platform access. Free parking. Building an inclusive work environment: Brightwell is committed to developing and maintaining an inclusive culture, ensuring that behaviours, working practices, and policies promote fair treatment and access to development opportunities for every colleague. We value the benefits a diverse workforce can bring and want Brightwell to be a place where all colleagues can thrive, feel that they belong, are valued, and contribute to our success. This is underpinned by Brightwell's RISE corporate values: Responsible, Impactful, Supportive & Expert. Apply Now!
Aug 13, 2026
Full time
Join Our Team as a Desktop Support Analyst Location: Derby An exciting opportunity has come available for a Desktop Support Analyst to join the growing team at Brightwell. In this key role, you will be responsible for providing deskside assistance to Brightwell users, providing an onsite point of contact for 3rd parties and providing assistance with IT related issues. Additionally, the Desktop Support Analyst will maintain strong communication lines between Brightwell, the third-party vendors and the business adhering to Brightwell practices. The role is based primarily on-site at Derby, with an expectation of 3 days in the Derby office and 2 days at the Chesterfield office, adjusting as required. What you'll do: Provide onsite desktop support and remote hands-on support to the business to ensure the business is continuously able to operate efficiently and effectively. Follow ITIL processes, focusing on Incident and Change Management, to ensure consistent and controlled service delivery. Ensure third-party vendors and the business adhere to IT processes in line with SLAs and Brightwell policies, to maintain compliance and service quality. Act as the second point of contact for escalated first-line service desk cases across network and desktop areas, to ensure timely resolution of complex issues. Triage incidents and engage the correct technology group(s), coordinating where multiple teams are involved, to drive efficient and accurate issue resolution. Support the Service Delivery Manager in testing technology changes, to ensure systems are stable and available for the next working day. Escalate high-priority incidents and issues to the Service Delivery Manager, to ensure appropriate visibility and timely intervention. Assist the Service Delivery Manager with audit reviews by providing evidence, to ensure technology remains auditable throughout the year. Monitor technology security practices and proactively identify and escalate potential or actual breaches, to protect organisational systems and data. Maintain policy and process documentation, to ensure information remains accurate, up to date, and accessible. Provide metrics and Management Information (MI) to relevant stakeholders, to support informed decision-making and performance tracking. Participate in on-call support when required, to ensure business continuity and issue resolution outside standard hours. Manage IT peripherals to ensure they remain fit for purpose and fault-free, to support reliable end-user operations. Use ServiceNow for ticketing and asset management, to ensure accurate tracking and effective management of IT peripherals, assets, and licences. Other duties, as required. This role would suit someone with: Good working knowledge of Windows operating systems and Microsoft 365, including associated applications Proven experience of troubleshooting end-user IT issues across Windows, Microsoft 365, and common business applications Experience working in a desktop support or service desk environment (typically 3+ years or equivalent) Ability to learn and adapt to new and changing technologies Strong customer service and user-facing communication skills Effective verbal and written communication skills, with the ability to engage stakeholders at all levels Strong diagnostic and analytical skills Experience of incident triage and working with competing priorities in a high-volume support environment Ability to work effectively under pressure Relevant IT support experience and/or formal IT qualifications Understanding and confident use of technical terminology Strong interpersonal and stakeholder management skills Experience of working with third-party suppliers and support teams Ability to manage workload and prioritise tasks appropriately within a dynamic environment Professional and positive approach to work. Desirable: O365 admin and other Azure admin services SharePoint administration Networking experience e.g. patching, testing, VLAN organisation Teams room conferencing systems File integration software, e.g. Boomi, Go Anywhere 8x8 or other Telephony platform management Egress platforms or similar Experience working in the Finance sector Why Brightwell? As a Brightwell colleague, you will enjoy a competitive salary, hybrid work practices, professional development, career development, and a great benefits package including: Annual performance bonus of up to 7%. 25 days holiday (increasing to 30 with service) plus bank holidays. A pension with 15-17% employer contributions (depending on age). 8 x salary Life Insurance. Generous family friendly policies, including up to 26 weeks full pay (maternity, adoption and paternity leave) Free health assessments. Health cash plan. Professional study support. Employee Assistance Programme and free Wellhub wellness network platform access. Free parking. Building an inclusive work environment: Brightwell is committed to developing and maintaining an inclusive culture, ensuring that behaviours, working practices, and policies promote fair treatment and access to development opportunities for every colleague. We value the benefits a diverse workforce can bring and want Brightwell to be a place where all colleagues can thrive, feel that they belong, are valued, and contribute to our success. This is underpinned by Brightwell's RISE corporate values: Responsible, Impactful, Supportive & Expert. Apply Now!
Complaints Manager Salary: £40,000 - £45,000 depending on experience Location: Sheffield, hybrid with 2 days from home after probationWe are looking for an experienced Complaints Manager to take ownership of the complaints function within a regulated financial services environment. This is a key role responsible for ensuring customers receive fair and appropriate outcomes, while identifying trends, managing risk and driving improvements across the wider business. The successful candidate will: Take overall responsibility for the effective management of customer complaints, ensuring they are handled fairly, accurately and within required timescales. Manage complex, high-risk and vulnerable customer cases where appropriate. Ensure complaint responses and outcomes meet regulatory and internal requirements. Maintain and improve complaints processes, procedures and working practices. Ensure Consumer Duty principles are embedded throughout the complaints journey. Monitor complaint volumes, trends, root causes, resolution times and redress through effective MI and reporting. Provide regular analysis and recommendations to senior stakeholders. Identify recurring issues and work with relevant teams to implement corrective actions. Drive improvements to processes, systems and customer journeys to reduce repeat complaints. Oversee complaint-related redress and compensation, ensuring decisions are fair, consistent and appropriately documented. Lead, coach and develop the complaints team, supporting performance, capability and training. Build strong working relationships with teams across Compliance, Risk, Operations, Product and Finance. Represent the complaints function in relevant meetings and governance forums. Support regulatory reviews, information requests and other compliance activity where required. What we're looking for Significant experience managing complaints within an FCA-regulated financial services environment. Strong knowledge of FCA DISP, Consumer Duty and complaints regulation. Previous experience managing or leading a complaints team. Strong understanding of fair customer outcomes and complaint governance. Excellent analytical skills and experience using MI to identify trends and drive improvements. Strong judgement and decision-making ability. Excellent communication and stakeholder management skills. A proactive approach to identifying risks and improving processes. Experience of supporting regulatory reviews or audits, complaints transformation or wider change projects would be advantageous, as would knowledge of SM&CR. The successful candidate will be customer-focused, commercially aware and comfortable operating within a regulated environment, with the ability to balance customer outcomes, regulatory requirements and wider business priorities. If this sounds like your next opportunity, we'd love to hear from you - apply today!
Aug 13, 2026
Full time
Complaints Manager Salary: £40,000 - £45,000 depending on experience Location: Sheffield, hybrid with 2 days from home after probationWe are looking for an experienced Complaints Manager to take ownership of the complaints function within a regulated financial services environment. This is a key role responsible for ensuring customers receive fair and appropriate outcomes, while identifying trends, managing risk and driving improvements across the wider business. The successful candidate will: Take overall responsibility for the effective management of customer complaints, ensuring they are handled fairly, accurately and within required timescales. Manage complex, high-risk and vulnerable customer cases where appropriate. Ensure complaint responses and outcomes meet regulatory and internal requirements. Maintain and improve complaints processes, procedures and working practices. Ensure Consumer Duty principles are embedded throughout the complaints journey. Monitor complaint volumes, trends, root causes, resolution times and redress through effective MI and reporting. Provide regular analysis and recommendations to senior stakeholders. Identify recurring issues and work with relevant teams to implement corrective actions. Drive improvements to processes, systems and customer journeys to reduce repeat complaints. Oversee complaint-related redress and compensation, ensuring decisions are fair, consistent and appropriately documented. Lead, coach and develop the complaints team, supporting performance, capability and training. Build strong working relationships with teams across Compliance, Risk, Operations, Product and Finance. Represent the complaints function in relevant meetings and governance forums. Support regulatory reviews, information requests and other compliance activity where required. What we're looking for Significant experience managing complaints within an FCA-regulated financial services environment. Strong knowledge of FCA DISP, Consumer Duty and complaints regulation. Previous experience managing or leading a complaints team. Strong understanding of fair customer outcomes and complaint governance. Excellent analytical skills and experience using MI to identify trends and drive improvements. Strong judgement and decision-making ability. Excellent communication and stakeholder management skills. A proactive approach to identifying risks and improving processes. Experience of supporting regulatory reviews or audits, complaints transformation or wider change projects would be advantageous, as would knowledge of SM&CR. The successful candidate will be customer-focused, commercially aware and comfortable operating within a regulated environment, with the ability to balance customer outcomes, regulatory requirements and wider business priorities. If this sounds like your next opportunity, we'd love to hear from you - apply today!
Join Howdens as a Group Internal Audit Assistant Manager and build your career within an industry-leading FTSE 100 organisation. Working as part of our Group Risk and Assurance team, this is an excellent opportunity to take the next step in your internal audit career. This role offers significant exposure to senior stakeholders across the business and an excellent opportunity to broaden your experience by leading audit assignments from planning through to reporting. It's an ideal opportunity for someone looking to move into a more senior Audit role or transition from practice into a large, complex organisation. This is a full-time, permanent opportunity, with the flexibility to be based at our offices in Raunds, Northampton or Watford. What will I be doing as a Group Internal Audit Assistant Manager? Reporting to the Group Senior Internal Audit Manager, you will play a key role in delivering the Internal Audit Plan by engaging with the Leadership team to plan, scope, execute, and report on audit assignments, driving improvements in our control framework. This dynamic role involves leading audit projects across Finance, Operations, and IT, offering new insights and fostering positive change throughout the Group. You'll independently plan and execute audits and handle multiple concurrent activities. Additionally, you'll support ongoing enhancements in audit processes, contributing to the continuous improvement of our internal controls. What do I need to qualify for this Group Internal Audit Assistant Manager role? Extensive experience in internal audit across Finance, Operations, and IT assignments within a large organisation or accounting firms. Professionally qualified (IIA Diploma/CIA, ACA, ACCA or CIMA) or nearing completion. Experience in project assurance and risk management, with the ability to provide robust assurance over projects and emerging business risks, including Fraud and ESG-related matters. In-depth knowledge of internal audit practices, principles, and procedures. Excellent communication and interpersonal skills Able to influence senior leaders in the business including the Executive Board. Experience in coordinating audit teams and managing daily operations of audit reviews. Expertise in the annual audit planning process, providing insights into key risks. Strong literacy and report writing skills. Able to demonstrate line management capability. Proficient in data analytics development and reporting. Ability to simplify complex technical issues for broader understanding and influence. Self-motivated, with the ability to independently plan and manage workloads. Acts with integrity with a commitment to confidentiality, tact, and ethical conduct. What we can offer you as a Group Internal Audit Assistant Manager Competitive salary and annual bonus scheme Award winning pension scheme (company contribution of up to 12%) Private medical health insurance Annual car allowance Life assurance Staff discount Exceptional Reward and Recognition events About Howdens: Howdens Joinery is a highly successful FTSE 100 business, with more than 900 depots nationwide and more than 11,000 staff. Last year our sales reached circa 2.3bn, and we continue to experience significant growth and success. Despite our scale, Howdens remains a local business with traditional values. There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens - and why we have been named one of the 10 Best Big Companies to Work For. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email (url removed) with the job title and location, and we will be happy to help you. Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding.
Aug 13, 2026
Full time
Join Howdens as a Group Internal Audit Assistant Manager and build your career within an industry-leading FTSE 100 organisation. Working as part of our Group Risk and Assurance team, this is an excellent opportunity to take the next step in your internal audit career. This role offers significant exposure to senior stakeholders across the business and an excellent opportunity to broaden your experience by leading audit assignments from planning through to reporting. It's an ideal opportunity for someone looking to move into a more senior Audit role or transition from practice into a large, complex organisation. This is a full-time, permanent opportunity, with the flexibility to be based at our offices in Raunds, Northampton or Watford. What will I be doing as a Group Internal Audit Assistant Manager? Reporting to the Group Senior Internal Audit Manager, you will play a key role in delivering the Internal Audit Plan by engaging with the Leadership team to plan, scope, execute, and report on audit assignments, driving improvements in our control framework. This dynamic role involves leading audit projects across Finance, Operations, and IT, offering new insights and fostering positive change throughout the Group. You'll independently plan and execute audits and handle multiple concurrent activities. Additionally, you'll support ongoing enhancements in audit processes, contributing to the continuous improvement of our internal controls. What do I need to qualify for this Group Internal Audit Assistant Manager role? Extensive experience in internal audit across Finance, Operations, and IT assignments within a large organisation or accounting firms. Professionally qualified (IIA Diploma/CIA, ACA, ACCA or CIMA) or nearing completion. Experience in project assurance and risk management, with the ability to provide robust assurance over projects and emerging business risks, including Fraud and ESG-related matters. In-depth knowledge of internal audit practices, principles, and procedures. Excellent communication and interpersonal skills Able to influence senior leaders in the business including the Executive Board. Experience in coordinating audit teams and managing daily operations of audit reviews. Expertise in the annual audit planning process, providing insights into key risks. Strong literacy and report writing skills. Able to demonstrate line management capability. Proficient in data analytics development and reporting. Ability to simplify complex technical issues for broader understanding and influence. Self-motivated, with the ability to independently plan and manage workloads. Acts with integrity with a commitment to confidentiality, tact, and ethical conduct. What we can offer you as a Group Internal Audit Assistant Manager Competitive salary and annual bonus scheme Award winning pension scheme (company contribution of up to 12%) Private medical health insurance Annual car allowance Life assurance Staff discount Exceptional Reward and Recognition events About Howdens: Howdens Joinery is a highly successful FTSE 100 business, with more than 900 depots nationwide and more than 11,000 staff. Last year our sales reached circa 2.3bn, and we continue to experience significant growth and success. Despite our scale, Howdens remains a local business with traditional values. There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens - and why we have been named one of the 10 Best Big Companies to Work For. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email (url removed) with the job title and location, and we will be happy to help you. Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding.
Finance Operations Manager Location: Hybrid/ Office based York Salary: £50,244 gross per annum Contract: Full Time, Permanent Hours: 35 hours per week Applications close on Monday 24th August at 9am. Online interviews will take place w/c 31st August. Benefits: • A generous pension plan with USS • Enhanced family leave benefits • 31 days annual leave, plus bank holidays • Flexible working hours • Hybrid work • Employee Assistance Programme access • Personal Financial Wellbeing advice access .to name a few The Role: We're looking for a skilled and collaborative finance leader to oversee our finance operations, develop a high-performing team, and ensure the delivery of accurate, reliable and insightful financial information across the organisation. This is a key role within the finance function, combining hands-on operational leadership with strategic influence. You'll work closely with colleagues across the organisation, helping them understand financial performance, strengthening governance and controls, and driving improvements in processes, systems and ways of working. What you need: • Significant experience leading and managing a finance team within a complex and fast-changing environment. • Strong track record of delivering accurate financial reporting and management accounts to challenging deadlines. • Excellent knowledge of financial controls, governance, risk management and statutory compliance requirements. • Experience supporting and leading external audit activities. • Demonstrable success in developing, coaching and motivating teams to achieve high performance. • Strong financial and analytical skills, with the ability to interpret complex information and provide clear, practical recommendations. • Experience working effectively with a wide range of stakeholders and building strong collaborative relationships. • Excellent communication skills, with the ability to explain financial information clearly to non-finance audiences. • Strong organisational skills and the ability to manage competing priorities while maintaining attention to detail. • A proactive and solutions-focused approach, with a commitment to continuous improvement and innovation. • Experience improving finance systems, reporting processes or transformation initiatives would be advantageous. • Part-qualified accountant (ACCA, ACA or CIMA) working towards qualification, or equivalent professional experience. AAT qualification or equivalent would also be welcomed. What you'll do • Lead and develop the finance team, creating a positive, high-performing and customer-focused culture. • Ensure the delivery of timely, accurate and meaningful financial reporting and management information to support decision-making across the organisation. • Oversee cash management and cashflow activities, ensuring effective financial control and visibility. • Provide expert financial advice and insight on performance trends, risks and opportunities. • Maintain and strengthen financial controls, governance and compliance frameworks, ensuring the organisation meets all statutory and regulatory requirements. • Lead the preparation for external audits, working with colleagues and external partners to achieve efficient and successful audit outcomes. • Drive improvements in finance processes, systems and reporting, helping the organisation make better use of data and technology. • Work collaboratively with IT and operational teams to improve system integration, data quality and business processes. • Support budgeting, forecasting and financial planning activities, helping ensure resources are aligned with organisational priorities. • Equip managers and budget holders with the knowledge and confidence to make informed financial decisions. • Lead financial governance learning and development initiatives across the organisation. • Contribute to the delivery of financial strategy and support the achievement of organisational and commercial objectives. What you'll get You'll have the opportunity to shape how finance supports the organisation, influence decision-making at all levels, and lead a team committed to delivering an excellent service. In return, you'll join a collaborative and values-driven organisation where your expertise, leadership and ideas will make a real difference. If you're an experienced finance professional who combines strong operational leadership with a passion for developing people and improving processes, we'd love to hear from you. Advance HE is a member-led, sector-owned charity that works with institutions and higher education across the world to improve higher education for staff, students and society. Our strategic priorities of: maximising membership impact and value, supporting leadership, management and governance development for transformational change and developing educational excellence for the higher education of the future supports the work of our members and the sector. It is our people and the people we help that really make us who we are! To apply: If you have the skills and experience required for this role, please click on Apply today to be taken to our site to complete your application. Advance HE is committed to providing equal opportunities for everyone regardless of their background. No agencies please.
Aug 13, 2026
Full time
Finance Operations Manager Location: Hybrid/ Office based York Salary: £50,244 gross per annum Contract: Full Time, Permanent Hours: 35 hours per week Applications close on Monday 24th August at 9am. Online interviews will take place w/c 31st August. Benefits: • A generous pension plan with USS • Enhanced family leave benefits • 31 days annual leave, plus bank holidays • Flexible working hours • Hybrid work • Employee Assistance Programme access • Personal Financial Wellbeing advice access .to name a few The Role: We're looking for a skilled and collaborative finance leader to oversee our finance operations, develop a high-performing team, and ensure the delivery of accurate, reliable and insightful financial information across the organisation. This is a key role within the finance function, combining hands-on operational leadership with strategic influence. You'll work closely with colleagues across the organisation, helping them understand financial performance, strengthening governance and controls, and driving improvements in processes, systems and ways of working. What you need: • Significant experience leading and managing a finance team within a complex and fast-changing environment. • Strong track record of delivering accurate financial reporting and management accounts to challenging deadlines. • Excellent knowledge of financial controls, governance, risk management and statutory compliance requirements. • Experience supporting and leading external audit activities. • Demonstrable success in developing, coaching and motivating teams to achieve high performance. • Strong financial and analytical skills, with the ability to interpret complex information and provide clear, practical recommendations. • Experience working effectively with a wide range of stakeholders and building strong collaborative relationships. • Excellent communication skills, with the ability to explain financial information clearly to non-finance audiences. • Strong organisational skills and the ability to manage competing priorities while maintaining attention to detail. • A proactive and solutions-focused approach, with a commitment to continuous improvement and innovation. • Experience improving finance systems, reporting processes or transformation initiatives would be advantageous. • Part-qualified accountant (ACCA, ACA or CIMA) working towards qualification, or equivalent professional experience. AAT qualification or equivalent would also be welcomed. What you'll do • Lead and develop the finance team, creating a positive, high-performing and customer-focused culture. • Ensure the delivery of timely, accurate and meaningful financial reporting and management information to support decision-making across the organisation. • Oversee cash management and cashflow activities, ensuring effective financial control and visibility. • Provide expert financial advice and insight on performance trends, risks and opportunities. • Maintain and strengthen financial controls, governance and compliance frameworks, ensuring the organisation meets all statutory and regulatory requirements. • Lead the preparation for external audits, working with colleagues and external partners to achieve efficient and successful audit outcomes. • Drive improvements in finance processes, systems and reporting, helping the organisation make better use of data and technology. • Work collaboratively with IT and operational teams to improve system integration, data quality and business processes. • Support budgeting, forecasting and financial planning activities, helping ensure resources are aligned with organisational priorities. • Equip managers and budget holders with the knowledge and confidence to make informed financial decisions. • Lead financial governance learning and development initiatives across the organisation. • Contribute to the delivery of financial strategy and support the achievement of organisational and commercial objectives. What you'll get You'll have the opportunity to shape how finance supports the organisation, influence decision-making at all levels, and lead a team committed to delivering an excellent service. In return, you'll join a collaborative and values-driven organisation where your expertise, leadership and ideas will make a real difference. If you're an experienced finance professional who combines strong operational leadership with a passion for developing people and improving processes, we'd love to hear from you. Advance HE is a member-led, sector-owned charity that works with institutions and higher education across the world to improve higher education for staff, students and society. Our strategic priorities of: maximising membership impact and value, supporting leadership, management and governance development for transformational change and developing educational excellence for the higher education of the future supports the work of our members and the sector. It is our people and the people we help that really make us who we are! To apply: If you have the skills and experience required for this role, please click on Apply today to be taken to our site to complete your application. Advance HE is committed to providing equal opportunities for everyone regardless of their background. No agencies please.
Role: Head of Retention Location: Altrincham (hybrid working 3 days office/2 days home) Salary: Up to 70,000 + bonus + benefits Hours: 37.5 hours per week This is a new and exciting role as my client's team is growing for a Head of Retention. To drive a strong commercial culture where customer conversation is treated as an opportunity to retain, renew or protect value. You will take ownership of the retention function. Looking after customer retention performance, renewal growth and churn reduction. Reporting directly to the Customer Value Director. Are you a commercial thinker with experience leading a telesales or contact centre team? Do you have a clear understanding of subscription management and customer lifecycle? Can you drive performance and motivation of your team? The role is responsible for translating customer value, lifecycle and churn strategy into day-to-day operational execution, ensuring the Retention Telesales team is commercially focused, data-led, highly motivated and performance-driven. Are you hands-on with experience working fast paced and able to turn insight into targeted activity that improves save rates, renewal performance, customer value and base growth. This is more than a contact centre management role. Responsibilities of the Head of Retention: Own day-to-day delivery of retention, renewal and save performance across the Retention team. Set clear targets for save rate, renewal volume, answer rate, conversion, outbound productivity, deal quality and customer value protection. Work closely with the Customer Value Director to translate retention and CVM strategy into clear operational plans. Monitor performance against targets and drive action where results are behind expectation. Lead, support and develop Retention Team Managers and Senior Advisors. Identify capability gaps and implement team coaching plans to improve save rate, negotiation quality and renewal conversion. Build a motivated, resilient and sales-focused team culture. Set clear standards around professionalism, customer handling, negotiation, objection handling and follow-up ownership. Use data and behavioural insight to identify churn risks within the customer base Work with analytics, CX, finance, marketing and operational teams to understand the drivers of churn, suspension, cancellation and non-renewal. Use performance data to understand what is working, what is not, and where action is needed. Experience Required for this Head of Retention role: Experience leading telesales, retention or outbound contact centre teams. Proven ability to manage sales or retention performance through targets, coaching and structured performance management. Strong commercial awareness and understanding of customer value, churn, renewals and base growth. Data-led and analytically confident, with the ability to interpret performance data and turn insight into action. Experience setting goals, managing KPIs and improving conversion performance. Strong people leadership skills, including coaching, motivation, accountability and manager development. Comfortable working hands-on in a growing or changing business. Strong understanding of customer conversations, objection handling, negotiation and save activity. Ability to work cross-functionally with insight, marketing, finance, customer service and operations. Confident communicating with senior stakeholders and presenting clear recommendations. Please follow the link to apply for this Head of Retention role based in Altrincham. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Aug 13, 2026
Full time
Role: Head of Retention Location: Altrincham (hybrid working 3 days office/2 days home) Salary: Up to 70,000 + bonus + benefits Hours: 37.5 hours per week This is a new and exciting role as my client's team is growing for a Head of Retention. To drive a strong commercial culture where customer conversation is treated as an opportunity to retain, renew or protect value. You will take ownership of the retention function. Looking after customer retention performance, renewal growth and churn reduction. Reporting directly to the Customer Value Director. Are you a commercial thinker with experience leading a telesales or contact centre team? Do you have a clear understanding of subscription management and customer lifecycle? Can you drive performance and motivation of your team? The role is responsible for translating customer value, lifecycle and churn strategy into day-to-day operational execution, ensuring the Retention Telesales team is commercially focused, data-led, highly motivated and performance-driven. Are you hands-on with experience working fast paced and able to turn insight into targeted activity that improves save rates, renewal performance, customer value and base growth. This is more than a contact centre management role. Responsibilities of the Head of Retention: Own day-to-day delivery of retention, renewal and save performance across the Retention team. Set clear targets for save rate, renewal volume, answer rate, conversion, outbound productivity, deal quality and customer value protection. Work closely with the Customer Value Director to translate retention and CVM strategy into clear operational plans. Monitor performance against targets and drive action where results are behind expectation. Lead, support and develop Retention Team Managers and Senior Advisors. Identify capability gaps and implement team coaching plans to improve save rate, negotiation quality and renewal conversion. Build a motivated, resilient and sales-focused team culture. Set clear standards around professionalism, customer handling, negotiation, objection handling and follow-up ownership. Use data and behavioural insight to identify churn risks within the customer base Work with analytics, CX, finance, marketing and operational teams to understand the drivers of churn, suspension, cancellation and non-renewal. Use performance data to understand what is working, what is not, and where action is needed. Experience Required for this Head of Retention role: Experience leading telesales, retention or outbound contact centre teams. Proven ability to manage sales or retention performance through targets, coaching and structured performance management. Strong commercial awareness and understanding of customer value, churn, renewals and base growth. Data-led and analytically confident, with the ability to interpret performance data and turn insight into action. Experience setting goals, managing KPIs and improving conversion performance. Strong people leadership skills, including coaching, motivation, accountability and manager development. Comfortable working hands-on in a growing or changing business. Strong understanding of customer conversations, objection handling, negotiation and save activity. Ability to work cross-functionally with insight, marketing, finance, customer service and operations. Confident communicating with senior stakeholders and presenting clear recommendations. Please follow the link to apply for this Head of Retention role based in Altrincham. Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Contract Personnel are delighted to be supporting one of Norfolk's largest employers through their busy season, with the appointment of a temporary Administrator. The successful candidate will play a key role in ensuring maintenance operations run smoothly. They will act as the central point of contact for coordinating reactive and planned works, liaising with engineers and external contractors to deliver an efficient service. Key responsibilities will include: Coordinating and allocating work requests to internal teams or external contractors Raising purchase orders and processing invoices for completed works Managing the full lifecycle of reactive and planned maintenance (PPM) tasks Monitoring project progress and providing timely updates to clients Supporting the Facilities Manager in prioritising tasks across the client portfolio Handling work requests for key clients within the portfolio, ensuring prompt allocation and resolution Tracking and updating work orders to ensure deadlines are met Approving completed works and ensuring accurate invoicing Assisting the Finance team with monthly reports and processing Due to business needs, we are looking for someone to start ASAP. Monday to Friday 09:00am - 17:00pm £13.50ph About Contract Personnel: Contract Personnel are one of East Anglia s longest-standing, leading independent recruitment agencies established in 1989. Offering Temporary and Permanent recruitment solutions, we keep you updated with the latest opportunities and support you throughout your job search. Contact Rosie at Contract Personnel for more details today!
Aug 13, 2026
Seasonal
Contract Personnel are delighted to be supporting one of Norfolk's largest employers through their busy season, with the appointment of a temporary Administrator. The successful candidate will play a key role in ensuring maintenance operations run smoothly. They will act as the central point of contact for coordinating reactive and planned works, liaising with engineers and external contractors to deliver an efficient service. Key responsibilities will include: Coordinating and allocating work requests to internal teams or external contractors Raising purchase orders and processing invoices for completed works Managing the full lifecycle of reactive and planned maintenance (PPM) tasks Monitoring project progress and providing timely updates to clients Supporting the Facilities Manager in prioritising tasks across the client portfolio Handling work requests for key clients within the portfolio, ensuring prompt allocation and resolution Tracking and updating work orders to ensure deadlines are met Approving completed works and ensuring accurate invoicing Assisting the Finance team with monthly reports and processing Due to business needs, we are looking for someone to start ASAP. Monday to Friday 09:00am - 17:00pm £13.50ph About Contract Personnel: Contract Personnel are one of East Anglia s longest-standing, leading independent recruitment agencies established in 1989. Offering Temporary and Permanent recruitment solutions, we keep you updated with the latest opportunities and support you throughout your job search. Contact Rosie at Contract Personnel for more details today!
Practice Manager Salary: £32,000 to £40,000 (4 days) depending on experience Location: on-site Leeds LS8 2AL (on-site parking) Hours: 4 days per week (flexible days, Monday essential) Who we are Serving the Leeds community for over 30 years, the Centre is a well-established multidisciplinary musculoskeletal clinic, known for delivering high-quality, patient-centred care. Our team of 25+ practitioners covers osteopathy, physiotherapy, acupuncture, and complementary therapies, providing an integrated approach to treatment. Part of Kinetico Health, a growing UK group of private clinics, this is an exciting time to join. You'll have real ownership of the clinic, supported by a central team across operations, HR, marketing, and strategy. The role We are looking for a hands-on, commercially aware Practice Manager to lead day-to-day operations and drive overall clinic performance. Working closely with the Clinical Director and central teams, you will ensure the clinic runs efficiently, delivers an excellent patient experience, and continues to grow in a sustainable way. Key responsibilities Day-to-day operations and team leadership Oversee daily clinic operations, ensuring smooth scheduling, patient flow, and service delivery Identify and implement improvements to systems and processes Manage, support, and develop reception and admin staff Support practitioner onboarding and coordination with the Clinical Director Act as the main point of contact for operational and diary-related issues Build a positive, accountable, high-performing team culture Patient experience and retention Maintain high standards across the full patient journey Monitor enquiries, conversion, feedback, and complaints, resolving issues promptly Support a welcoming, professional clinic environment Track retention and rebooking, working with practitioners to improve outcomes Oversee follow-ups and recall campaigns to re-engage patients Performance and commercial oversight Track clinic performance and report regularly to management Monitor KPIs and identify opportunities for improvement Support local growth initiatives and maximise clinic capacity Work closely with the Clinical Director to align operational and clinical priorities Collaborate with central teams across operations, HR, marketing, and finance Oversee key metrics including revenue, utilisation, and staffing efficiency Support budgeting, stock control, and general financial oversight Governance and facilities Ensure compliance with regulatory, health & safety, and data protection standards Maintain clinic policies, procedures, and risk management processes Coordinate facilities, maintenance, suppliers, and contractors What we're looking for Experience in a Practice Manager or similar operational leadership role Ideally from healthcare or a service-led environment Strong organisational and problem-solving skills Proven experience managing and developing teams Commercial awareness with confidence using KPIs and performance data Excellent communication and interpersonal skills Hands-on, proactive approach with strong ownership High attention to detail and commitment to quality What we offer A key leadership role in a well-established, respected clinic Support from a growing healthcare group A collaborative environment with experienced clinicians Opportunities for development as the business scales The chance to make a real impact on performance, culture, and patient experience Finally If you enjoy taking ownership, improving operations, and leading a high-performing team, this is a great opportunity to make a real impact. Please apply with your latest CV. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Aug 13, 2026
Full time
Practice Manager Salary: £32,000 to £40,000 (4 days) depending on experience Location: on-site Leeds LS8 2AL (on-site parking) Hours: 4 days per week (flexible days, Monday essential) Who we are Serving the Leeds community for over 30 years, the Centre is a well-established multidisciplinary musculoskeletal clinic, known for delivering high-quality, patient-centred care. Our team of 25+ practitioners covers osteopathy, physiotherapy, acupuncture, and complementary therapies, providing an integrated approach to treatment. Part of Kinetico Health, a growing UK group of private clinics, this is an exciting time to join. You'll have real ownership of the clinic, supported by a central team across operations, HR, marketing, and strategy. The role We are looking for a hands-on, commercially aware Practice Manager to lead day-to-day operations and drive overall clinic performance. Working closely with the Clinical Director and central teams, you will ensure the clinic runs efficiently, delivers an excellent patient experience, and continues to grow in a sustainable way. Key responsibilities Day-to-day operations and team leadership Oversee daily clinic operations, ensuring smooth scheduling, patient flow, and service delivery Identify and implement improvements to systems and processes Manage, support, and develop reception and admin staff Support practitioner onboarding and coordination with the Clinical Director Act as the main point of contact for operational and diary-related issues Build a positive, accountable, high-performing team culture Patient experience and retention Maintain high standards across the full patient journey Monitor enquiries, conversion, feedback, and complaints, resolving issues promptly Support a welcoming, professional clinic environment Track retention and rebooking, working with practitioners to improve outcomes Oversee follow-ups and recall campaigns to re-engage patients Performance and commercial oversight Track clinic performance and report regularly to management Monitor KPIs and identify opportunities for improvement Support local growth initiatives and maximise clinic capacity Work closely with the Clinical Director to align operational and clinical priorities Collaborate with central teams across operations, HR, marketing, and finance Oversee key metrics including revenue, utilisation, and staffing efficiency Support budgeting, stock control, and general financial oversight Governance and facilities Ensure compliance with regulatory, health & safety, and data protection standards Maintain clinic policies, procedures, and risk management processes Coordinate facilities, maintenance, suppliers, and contractors What we're looking for Experience in a Practice Manager or similar operational leadership role Ideally from healthcare or a service-led environment Strong organisational and problem-solving skills Proven experience managing and developing teams Commercial awareness with confidence using KPIs and performance data Excellent communication and interpersonal skills Hands-on, proactive approach with strong ownership High attention to detail and commitment to quality What we offer A key leadership role in a well-established, respected clinic Support from a growing healthcare group A collaborative environment with experienced clinicians Opportunities for development as the business scales The chance to make a real impact on performance, culture, and patient experience Finally If you enjoy taking ownership, improving operations, and leading a high-performing team, this is a great opportunity to make a real impact. Please apply with your latest CV. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
We are inviting applucations for an international German Based Bank having their wholesale branch in London market . We need to fill this position Urgently and candidate must have Solid understanding of banking products such as loans and swaps Spec : Join a collaborative and respectful finance team where your expertise truly matters. In this role, you will help shape our London Branch's tax and finance landscape while strengthening our close partnership with our Head Office in German . We value curiosity, open communication, and a modern, agile way of working that keeps us forward-thinking and people-focused. What it feels like to work with us You will join a supportive, and close-knit finance team that thrives on mutual respect, trust, and shared success. We keep decision-making fast and communication open, encouraging everyone to contribute ideas and continuously improve how we work. You'll experience a friendly atmosphere where colleagues support one another, celebrate achievements, and maintain a healthy balance between focus and collaboration. A position that excites you Take full ownership of our tax landscape - preparing and submitting all direct and indirect taxes with precision, including Transfer Pricing, Corporation Tax and VAT. Keep our tax and finance systems, methods, and documentation modern, reliable, and insight-driven, sharing knowledge that strengthens the whole team. Drive the month-end close with clarity - leading balance sheet reconciliations, financial reporting, and variance analysis while continuously improving our financial insights. Work closely with our finance team to ensure smooth and dependable day-to-day operations, stepping in confidently when support is needed. Enhance and safeguard financial controls, refine processes, and maintain high-quality documentation to ensure we remain fully audit-ready. Contribute to transparent and insightful financial planning and forecasting, bringing curiosity and analytical strength to decision-making. Strengthen collaboration with our Head Office in Hannover, ensuring aligned processes, shared best practices, and smooth communication across locations. A Profile that excites us Must have At least five years of financial, management, and tax accounting experience within financial services. A hands-on all-rounder who enjoys working end-to-end across financial processes, from trial balance to analytical reporting. Strong interpersonal skills and the ability to communicate clearly with colleagues at all levels. Comfortable working independently as well as within a close, supportive team setting. Proficiency in Excel (including Pivot Tables); experience with Sage or SAP is a plus. Nice to have Solid understanding of banking products such as loans and swaps. ACCA or CIMA qualification (or equivalent) German language skills are considered a plus
Aug 13, 2026
Full time
We are inviting applucations for an international German Based Bank having their wholesale branch in London market . We need to fill this position Urgently and candidate must have Solid understanding of banking products such as loans and swaps Spec : Join a collaborative and respectful finance team where your expertise truly matters. In this role, you will help shape our London Branch's tax and finance landscape while strengthening our close partnership with our Head Office in German . We value curiosity, open communication, and a modern, agile way of working that keeps us forward-thinking and people-focused. What it feels like to work with us You will join a supportive, and close-knit finance team that thrives on mutual respect, trust, and shared success. We keep decision-making fast and communication open, encouraging everyone to contribute ideas and continuously improve how we work. You'll experience a friendly atmosphere where colleagues support one another, celebrate achievements, and maintain a healthy balance between focus and collaboration. A position that excites you Take full ownership of our tax landscape - preparing and submitting all direct and indirect taxes with precision, including Transfer Pricing, Corporation Tax and VAT. Keep our tax and finance systems, methods, and documentation modern, reliable, and insight-driven, sharing knowledge that strengthens the whole team. Drive the month-end close with clarity - leading balance sheet reconciliations, financial reporting, and variance analysis while continuously improving our financial insights. Work closely with our finance team to ensure smooth and dependable day-to-day operations, stepping in confidently when support is needed. Enhance and safeguard financial controls, refine processes, and maintain high-quality documentation to ensure we remain fully audit-ready. Contribute to transparent and insightful financial planning and forecasting, bringing curiosity and analytical strength to decision-making. Strengthen collaboration with our Head Office in Hannover, ensuring aligned processes, shared best practices, and smooth communication across locations. A Profile that excites us Must have At least five years of financial, management, and tax accounting experience within financial services. A hands-on all-rounder who enjoys working end-to-end across financial processes, from trial balance to analytical reporting. Strong interpersonal skills and the ability to communicate clearly with colleagues at all levels. Comfortable working independently as well as within a close, supportive team setting. Proficiency in Excel (including Pivot Tables); experience with Sage or SAP is a plus. Nice to have Solid understanding of banking products such as loans and swaps. ACCA or CIMA qualification (or equivalent) German language skills are considered a plus
Magic Bus is seeking a Global Senior Finance Manager to lead financial management across each of its Magic Bus Global, UK and Singapore entities ("three Magic Bus entities"). This is a senior, high-impact role, critical to supporting the organisation's next phase of growth and strengthening its global finance function. Based in the UK and reporting to the Magic Bus UK Board and Executive Director (with alignment to Magic Bus Global and Singapore leadership), the role operates within an international development NGO environment. It combines hands-on financial management with strategic oversight, ensuring strong governance, compliance, and financial insight across multiple geographies. The post holder will oversee end-to-end finance operations, manage outsourced providers (audit, payroll) and play a key role in driving financial sustainability and performance. In addition, and when the opportunity arises, the post holder will support the fundraising initiatives of Magic Bus UK and any other Magic Bus entities as appropriate. Key Responsibilities Financial Leadership: Lead financial management across each of Magic Bus's Global, UK and Singapore entities, ensuring consistency, transparency and strong internal controls. Act as the primary finance lead to the Magic Bus UK Board and Executive Director. Strengthen financial policies and processes across all three Magic Bus entities. Ensure compliance with UK charity regulations and Companies Act 2006 (as appropriate) and all relevant international requirements. Oversee relationships with external providers (auditors, payroll, finance partners). Maintain a robust financial control environment. Financial Planning, Budgeting and Forecasting: Lead the annual budgeting process across three Magic Bus entities, incorporating input from country teams and the Boards. Develop high-quality financial forecasts, scenario modelling, and long-term financial planning. Provide clear insight into financial sustainability, funding gaps, and reserves strategy. Monitor performance against budget and support timely corrective actions, as required. Management Reporting and Performance: Oversee the production of accurate and timely monthly management accounts across all three Magic Bus entities. Deliver clear variance analysis and actionable insights to support decision making. Standardise and improve reporting processes across geographies. Present financial performance to the Board and senior stakeholders. Financial Accounting: Ensure robust month-end and year-end close processes across entities. Maintain oversight of key accounting areas. Lead the annual audit process and statutory reporting requirements. Oversee submissions to the Charity Commission, Companies House, and relevant international bodies. Support fundraising and operations with donor requirements, including restricted funding and grant reporting. Cash Flow, Treasury and Risk Management: Oversee cash flow across entities, ensuring adequate liquidity at all times. Monitor and optimise reserves in line with organisational policies. Oversee payment processes and financial controls. Identify financial and operational risks and implement mitigation strategies. Strategic Finance and Business Partnering: Act as a strategic finance partner to country leads and global leadership. Provide financial insight to support growth, expansion and funding strategies. Strengthen financial literacy and capability across non-finance teams. Drive continuous improvement in systems, processes and data quality. Candidate Profile Qualifications and Experience: Fully qualified accountant (ACA/CIMA/ACCA/CIPFA). Significant experience in a senior finance role, with end-to-end ownership of finance operations. Strong experience in international development, NGO or grant-funded environments. Experience working across multiple countries and/or legal entities. Experience reporting to Boards and senior leadership. Proven experience managing audits and external stakeholders. Technical Skills: Strong financial accounting, controls, and compliance expertise. Experience with multi-entity consolidation and reporting. Advanced budgeting, forecasting and financial modelling skills. Strong understanding of: Restricted funding and donor compliance. Grant reporting and funder requirements. Cash flow and reserves management. Experience with finance systems (e.g. Xero) and advanced Excel and Power Point. Leadership and Personal Attributes: Strong stakeholder management and communication skills. Ability to translate complex financial information for non-finance audiences. High level of integrity, accountability and sound judgement. Comfortable operating in a complex, evolving, international environment. Proactive, collaborative and solutions-oriented. Strong attention to detail with a strategic mindset. Desirable: Experience managing outsourced finance functions or shared service models. Strong knowledge of UK charity compliance and governance. Exposure to US, Singapore, or other international reporting environments. Experience in scaling organisations or strengthening finance functions. Passion for international development and social impact. Why Join Magic Bus UK This is a unique opportunity to join our organisation at a pivotal moment of growth, where you can shape strategy and contribute directly to life-changing impact for young people in India. We are committed to creating a supportive and inclusive working environment. Our offer includes: 25 days annual leave plus bank holidays (33 days total), pro-rated for part-time staff. Flexible and hybrid working arrangements. Private health insurance. Employer pension contribution. Training and professional development opportunities. Death in service benefit. A collaborative, mission-driven team culture. Diversity and Inclusion: Magic Bus UK and other entities are committed to building a diverse, inclusive and equitable organisation where everyone feels valued, respected, and able to contribute fully. We welcome applications from people of all backgrounds, including all gender identities, ages, sexual orientations, ethnicities, nationalities, and religious beliefs (or none). We particularly encourage applications from individuals and communities that are underrepresented in the charity sector. We recognise that talent and potential are not always reflected in traditional career paths. If you feel you meet most of the criteria but not every requirement, we would still strongly encourage you to apply. We are committed to making our recruitment process accessible and inclusive. If you require any adjustments at any stage, please let us know; we will be happy to support you. At Magic Bus UK, we believe that diversity of perspectives strengthens our work and helps us better serve the young people and communities we support. Please submit your CV and a one page Cover Letter.
Aug 13, 2026
Full time
Magic Bus is seeking a Global Senior Finance Manager to lead financial management across each of its Magic Bus Global, UK and Singapore entities ("three Magic Bus entities"). This is a senior, high-impact role, critical to supporting the organisation's next phase of growth and strengthening its global finance function. Based in the UK and reporting to the Magic Bus UK Board and Executive Director (with alignment to Magic Bus Global and Singapore leadership), the role operates within an international development NGO environment. It combines hands-on financial management with strategic oversight, ensuring strong governance, compliance, and financial insight across multiple geographies. The post holder will oversee end-to-end finance operations, manage outsourced providers (audit, payroll) and play a key role in driving financial sustainability and performance. In addition, and when the opportunity arises, the post holder will support the fundraising initiatives of Magic Bus UK and any other Magic Bus entities as appropriate. Key Responsibilities Financial Leadership: Lead financial management across each of Magic Bus's Global, UK and Singapore entities, ensuring consistency, transparency and strong internal controls. Act as the primary finance lead to the Magic Bus UK Board and Executive Director. Strengthen financial policies and processes across all three Magic Bus entities. Ensure compliance with UK charity regulations and Companies Act 2006 (as appropriate) and all relevant international requirements. Oversee relationships with external providers (auditors, payroll, finance partners). Maintain a robust financial control environment. Financial Planning, Budgeting and Forecasting: Lead the annual budgeting process across three Magic Bus entities, incorporating input from country teams and the Boards. Develop high-quality financial forecasts, scenario modelling, and long-term financial planning. Provide clear insight into financial sustainability, funding gaps, and reserves strategy. Monitor performance against budget and support timely corrective actions, as required. Management Reporting and Performance: Oversee the production of accurate and timely monthly management accounts across all three Magic Bus entities. Deliver clear variance analysis and actionable insights to support decision making. Standardise and improve reporting processes across geographies. Present financial performance to the Board and senior stakeholders. Financial Accounting: Ensure robust month-end and year-end close processes across entities. Maintain oversight of key accounting areas. Lead the annual audit process and statutory reporting requirements. Oversee submissions to the Charity Commission, Companies House, and relevant international bodies. Support fundraising and operations with donor requirements, including restricted funding and grant reporting. Cash Flow, Treasury and Risk Management: Oversee cash flow across entities, ensuring adequate liquidity at all times. Monitor and optimise reserves in line with organisational policies. Oversee payment processes and financial controls. Identify financial and operational risks and implement mitigation strategies. Strategic Finance and Business Partnering: Act as a strategic finance partner to country leads and global leadership. Provide financial insight to support growth, expansion and funding strategies. Strengthen financial literacy and capability across non-finance teams. Drive continuous improvement in systems, processes and data quality. Candidate Profile Qualifications and Experience: Fully qualified accountant (ACA/CIMA/ACCA/CIPFA). Significant experience in a senior finance role, with end-to-end ownership of finance operations. Strong experience in international development, NGO or grant-funded environments. Experience working across multiple countries and/or legal entities. Experience reporting to Boards and senior leadership. Proven experience managing audits and external stakeholders. Technical Skills: Strong financial accounting, controls, and compliance expertise. Experience with multi-entity consolidation and reporting. Advanced budgeting, forecasting and financial modelling skills. Strong understanding of: Restricted funding and donor compliance. Grant reporting and funder requirements. Cash flow and reserves management. Experience with finance systems (e.g. Xero) and advanced Excel and Power Point. Leadership and Personal Attributes: Strong stakeholder management and communication skills. Ability to translate complex financial information for non-finance audiences. High level of integrity, accountability and sound judgement. Comfortable operating in a complex, evolving, international environment. Proactive, collaborative and solutions-oriented. Strong attention to detail with a strategic mindset. Desirable: Experience managing outsourced finance functions or shared service models. Strong knowledge of UK charity compliance and governance. Exposure to US, Singapore, or other international reporting environments. Experience in scaling organisations or strengthening finance functions. Passion for international development and social impact. Why Join Magic Bus UK This is a unique opportunity to join our organisation at a pivotal moment of growth, where you can shape strategy and contribute directly to life-changing impact for young people in India. We are committed to creating a supportive and inclusive working environment. Our offer includes: 25 days annual leave plus bank holidays (33 days total), pro-rated for part-time staff. Flexible and hybrid working arrangements. Private health insurance. Employer pension contribution. Training and professional development opportunities. Death in service benefit. A collaborative, mission-driven team culture. Diversity and Inclusion: Magic Bus UK and other entities are committed to building a diverse, inclusive and equitable organisation where everyone feels valued, respected, and able to contribute fully. We welcome applications from people of all backgrounds, including all gender identities, ages, sexual orientations, ethnicities, nationalities, and religious beliefs (or none). We particularly encourage applications from individuals and communities that are underrepresented in the charity sector. We recognise that talent and potential are not always reflected in traditional career paths. If you feel you meet most of the criteria but not every requirement, we would still strongly encourage you to apply. We are committed to making our recruitment process accessible and inclusive. If you require any adjustments at any stage, please let us know; we will be happy to support you. At Magic Bus UK, we believe that diversity of perspectives strengthens our work and helps us better serve the young people and communities we support. Please submit your CV and a one page Cover Letter.
Regional Events & Experiences Manager, Europe Nord Anglia Education, Europe Region Can be based at any school or office within NAE Europe region Contract Permanent, full time Location Within the NAE Europe region, with regular travel to schools and event venues across Europe Reports to Regional Director of Admissions and Marketing, NAE Europe Start date 1 September 2026 ABOUT NORD ANGLIA EDUCATION Nord Anglia Education is the world's leading group of premium international schools, educating close to 100,000 students across more than 90 schools in over 30 countries. Its Europe region brings together some of the group's most distinctive schools, from flagship day and boarding institutions to fast growing single site schools, all sharing a commitment to personalised learning and global opportunity. We are creating an exciting new role at the heart of NAE's Europe region, to lead the planning and delivery of major regional events, beginning with Global Games Europe: a flagship celebration of sport, teamwork and international collaboration that brings together students from across the region. THE ROLE You will lead the planning, coordination and successful delivery of major regional events across Nord Anglia Education's Europe region. Your immediate focus will be the management and delivery of Global Games Europe, a flagship, multi school event bringing students together around sport, teamwork and international collaboration. Following the successful establishment of Global Games Europe, you will expand your remit to support and lead further regional events, conferences, leadership meetings, student experiences and strategic regional programmes, becoming the region's centre of expertise for event planning, delivery and continuous improvement. This is a newly created, standalone role for an events and programme delivery specialist who can build something from the ground up and grow it into a lasting regional capability. You will work closely with school based teams, regional leadership, and colleagues across Marketing, Admissions, Communications, Safeguarding and Finance. KEY RESPONSIBILITIES Global Games Europe leadership: Lead the end to end planning and delivery of Global Games Europe, from concept through to post event evaluation Manage project plans, timelines, budgets, logistics and stakeholder communications across all participating schools Coordinate participating schools, travel, accommodation, safeguarding arrangements and on the day event operations Regional event strategy and planning: Develop and own the regional events calendar for NAE Europe Identify opportunities that support student experience, community engagement and enrolment growth Create scalable event frameworks and playbooks that can be repeated and adapted for future regional programmes Project and programme management: Manage multiple workstreams concurrently across schools and regional teams Track milestones, budgets, risks and deliverables, escalating early where needed Provide regular, clear reporting to senior stakeholders across the region Event delivery and operations: Oversee venues, suppliers, registration systems, travel and accommodation for all regional events Manage event day execution and contingency planning, staying calm and decisive when plans need to change Ensure every event meets NAE's safeguarding, health and safety requirements without compromise Stakeholder, marketing and partnership management: Build strong, trusted relationships with school leaders, regional teams and external partners Act as the central point of contact for regional event delivery across the Europe region Partner with Marketing, Admissions and Communications teams to align events with brand standards and support lead generation and parent engagement Develop relationships with corporate and relocation partners, and identify sponsorship opportunities that add value without compromising the student experience Continuous improvement and regional contribution: Track event KPIs, attendee satisfaction and return on investment, and use them to improve every future event Share best practice on event delivery across schools and regional teams, helping NAE Europe work in a more joined up and efficient way WHAT WE ARE LOOKING FOR Essential: Bachelor's degree in Event Management, Marketing, Communications, Business, Hospitality or a related discipline, or equivalent professional experience 5+ years' experience in event management, project management or large scale programme delivery Demonstrable experience managing budgets and multiple stakeholders through to successful delivery Strong project and programme management, budget management and stakeholder engagement skills Excellent communication and presentation skills, with the ability to move between strategic planning and hands on, on the day delivery Sound judgement under pressure, with strong problem solving and adaptability Preferred: International, education sector or multi country event experience Experience partnering Marketing, Admissions or Communications teams to maximise the impact of events Experience developing sponsorship, partnership or corporate relationships Additional European language skills Formal project management certification, for example PMI, APM or PRINCE2 WHAT WE OFFER: A flagship, newly created role: the chance to build and lead Global Games Europe from the ground up, and to shape regional events across NAE Europe for years to come Regional scope and visibility, acting as the central point of contact for school leaders and regional teams across Europe, with genuine influence over student experience and enrolment outcomes Exposure to Nord Anglia's Group functions in Marketing, Admissions and Communications, and the chance to build a track record delivering at group scale The opportunity to work across some of Europe's most distinctive international schools, as part of a global family of more than 90 schools in over 30 countries, and to travel across the region as part of the role A competitive reward package, reflecting the seniority and scope of the role COMMITMENT TO EQUALITY, DIVERSITY AND INCLUSION Nord Anglia Education is committed to the principles of equality, diversity and inclusion. We welcome applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We are committed to ensuring our recruitment process is fair and accessible to all. SAFEGUARDING Nord Anglia Education is committed to safeguarding and promoting the welfare of children and young people. All applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and an Enhanced Disclosure and Barring Service (DBS) check or international equivalent. This post is exempt from the Rehabilitation of Offenders Act 1974. Ready to apply? Please submit a CV and a short covering note setting out your relevant event and programme delivery experience, and why this role and this moment appeal to you. Applications are reviewed on a rolling basis.
Aug 13, 2026
Full time
Regional Events & Experiences Manager, Europe Nord Anglia Education, Europe Region Can be based at any school or office within NAE Europe region Contract Permanent, full time Location Within the NAE Europe region, with regular travel to schools and event venues across Europe Reports to Regional Director of Admissions and Marketing, NAE Europe Start date 1 September 2026 ABOUT NORD ANGLIA EDUCATION Nord Anglia Education is the world's leading group of premium international schools, educating close to 100,000 students across more than 90 schools in over 30 countries. Its Europe region brings together some of the group's most distinctive schools, from flagship day and boarding institutions to fast growing single site schools, all sharing a commitment to personalised learning and global opportunity. We are creating an exciting new role at the heart of NAE's Europe region, to lead the planning and delivery of major regional events, beginning with Global Games Europe: a flagship celebration of sport, teamwork and international collaboration that brings together students from across the region. THE ROLE You will lead the planning, coordination and successful delivery of major regional events across Nord Anglia Education's Europe region. Your immediate focus will be the management and delivery of Global Games Europe, a flagship, multi school event bringing students together around sport, teamwork and international collaboration. Following the successful establishment of Global Games Europe, you will expand your remit to support and lead further regional events, conferences, leadership meetings, student experiences and strategic regional programmes, becoming the region's centre of expertise for event planning, delivery and continuous improvement. This is a newly created, standalone role for an events and programme delivery specialist who can build something from the ground up and grow it into a lasting regional capability. You will work closely with school based teams, regional leadership, and colleagues across Marketing, Admissions, Communications, Safeguarding and Finance. KEY RESPONSIBILITIES Global Games Europe leadership: Lead the end to end planning and delivery of Global Games Europe, from concept through to post event evaluation Manage project plans, timelines, budgets, logistics and stakeholder communications across all participating schools Coordinate participating schools, travel, accommodation, safeguarding arrangements and on the day event operations Regional event strategy and planning: Develop and own the regional events calendar for NAE Europe Identify opportunities that support student experience, community engagement and enrolment growth Create scalable event frameworks and playbooks that can be repeated and adapted for future regional programmes Project and programme management: Manage multiple workstreams concurrently across schools and regional teams Track milestones, budgets, risks and deliverables, escalating early where needed Provide regular, clear reporting to senior stakeholders across the region Event delivery and operations: Oversee venues, suppliers, registration systems, travel and accommodation for all regional events Manage event day execution and contingency planning, staying calm and decisive when plans need to change Ensure every event meets NAE's safeguarding, health and safety requirements without compromise Stakeholder, marketing and partnership management: Build strong, trusted relationships with school leaders, regional teams and external partners Act as the central point of contact for regional event delivery across the Europe region Partner with Marketing, Admissions and Communications teams to align events with brand standards and support lead generation and parent engagement Develop relationships with corporate and relocation partners, and identify sponsorship opportunities that add value without compromising the student experience Continuous improvement and regional contribution: Track event KPIs, attendee satisfaction and return on investment, and use them to improve every future event Share best practice on event delivery across schools and regional teams, helping NAE Europe work in a more joined up and efficient way WHAT WE ARE LOOKING FOR Essential: Bachelor's degree in Event Management, Marketing, Communications, Business, Hospitality or a related discipline, or equivalent professional experience 5+ years' experience in event management, project management or large scale programme delivery Demonstrable experience managing budgets and multiple stakeholders through to successful delivery Strong project and programme management, budget management and stakeholder engagement skills Excellent communication and presentation skills, with the ability to move between strategic planning and hands on, on the day delivery Sound judgement under pressure, with strong problem solving and adaptability Preferred: International, education sector or multi country event experience Experience partnering Marketing, Admissions or Communications teams to maximise the impact of events Experience developing sponsorship, partnership or corporate relationships Additional European language skills Formal project management certification, for example PMI, APM or PRINCE2 WHAT WE OFFER: A flagship, newly created role: the chance to build and lead Global Games Europe from the ground up, and to shape regional events across NAE Europe for years to come Regional scope and visibility, acting as the central point of contact for school leaders and regional teams across Europe, with genuine influence over student experience and enrolment outcomes Exposure to Nord Anglia's Group functions in Marketing, Admissions and Communications, and the chance to build a track record delivering at group scale The opportunity to work across some of Europe's most distinctive international schools, as part of a global family of more than 90 schools in over 30 countries, and to travel across the region as part of the role A competitive reward package, reflecting the seniority and scope of the role COMMITMENT TO EQUALITY, DIVERSITY AND INCLUSION Nord Anglia Education is committed to the principles of equality, diversity and inclusion. We welcome applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. We are committed to ensuring our recruitment process is fair and accessible to all. SAFEGUARDING Nord Anglia Education is committed to safeguarding and promoting the welfare of children and young people. All applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and an Enhanced Disclosure and Barring Service (DBS) check or international equivalent. This post is exempt from the Rehabilitation of Offenders Act 1974. Ready to apply? Please submit a CV and a short covering note setting out your relevant event and programme delivery experience, and why this role and this moment appeal to you. Applications are reviewed on a rolling basis.
CMA is supporting a growing and well-established organisation who are seeking an experienced Transactional Finance Manager to lead its operational finance function. This is a hands-on leadership role offering the opportunity to drive process improvements, strengthen financial controls and support the continued growth of a growing business. What will the Transactional Finance Manager role involve? Lead and develop the operational finance function, managing and mentoring a team while fostering a high-performance and a collaborative culture Oversee all transactional finance activities, including Accounts Payable, Accounts Receivable, cash flow management, working capital, and multi-entity finance operations Maintain robust financial controls and compliance, including governance processes. Drive continuous improvement across finance systems and processes, leading ERP enhancements, automation initiatives, business change projects and providing meaningful financial analysis to support decision-making Suitable Candidate for the Transactional Finance Manager vacancy: Proven leadership experience in developing high-performing finance teams Experience of end-to-end transactional finance, including Accounts Payable, Accounts Receivable and financial controls Experience driving process improvements, enhancing ERP systems and implementing efficiencies to support business growth. Excellent analytical, communication, and stakeholder management skills Additional benefits and information for the role of Transaction Finance Manager: Opportunity to join a successful and growing organisation. Supportive and collaborative working environment. Competitive salary, depending on experience and comprehensive benefits package CMA Recruitment Group is acting as a recruitment agency in relation to this role. CMA complies with all relevant UK legislation and doesn t discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that CMA may contact you in connection with your application in relation to CMA providing you with work finding services. Our Privacy Notice can be viewed under the privacy tab on our website. CMA is currently receiving a high volume of applications. Whilst we ensure all applications are considered, regrettably, it may not be possible to respond individually to all applications received.
Aug 13, 2026
Full time
CMA is supporting a growing and well-established organisation who are seeking an experienced Transactional Finance Manager to lead its operational finance function. This is a hands-on leadership role offering the opportunity to drive process improvements, strengthen financial controls and support the continued growth of a growing business. What will the Transactional Finance Manager role involve? Lead and develop the operational finance function, managing and mentoring a team while fostering a high-performance and a collaborative culture Oversee all transactional finance activities, including Accounts Payable, Accounts Receivable, cash flow management, working capital, and multi-entity finance operations Maintain robust financial controls and compliance, including governance processes. Drive continuous improvement across finance systems and processes, leading ERP enhancements, automation initiatives, business change projects and providing meaningful financial analysis to support decision-making Suitable Candidate for the Transactional Finance Manager vacancy: Proven leadership experience in developing high-performing finance teams Experience of end-to-end transactional finance, including Accounts Payable, Accounts Receivable and financial controls Experience driving process improvements, enhancing ERP systems and implementing efficiencies to support business growth. Excellent analytical, communication, and stakeholder management skills Additional benefits and information for the role of Transaction Finance Manager: Opportunity to join a successful and growing organisation. Supportive and collaborative working environment. Competitive salary, depending on experience and comprehensive benefits package CMA Recruitment Group is acting as a recruitment agency in relation to this role. CMA complies with all relevant UK legislation and doesn t discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that CMA may contact you in connection with your application in relation to CMA providing you with work finding services. Our Privacy Notice can be viewed under the privacy tab on our website. CMA is currently receiving a high volume of applications. Whilst we ensure all applications are considered, regrettably, it may not be possible to respond individually to all applications received.
Morgan McKinley is currently partnering with a well established and reputable business based in Sherborne, to recruit a Project Accountant. The Role My client is looking for an ambitious finance professional with a passion for driving change, improving systems and implementing technology! This role requires you to work closely with other colleagues across the business supporting the delivery of a broad portfolio of work, including driving process improvements, and implementing new software and AI. Other responsibilities of the role will include supporting with the delivery of finance and compliance reporting, alongside the various strategic projects intended to drive efficiency, effectiveness and scalability of operations. The Candidate To be considered for this role you will ideally be a Qualified Accountant who enjoys getting involved with continuous improvement, systems, innovation and technology. You will possess strong stakeholder management skills, and some experience using AI would be beneficial. This role also offers an excellent career development opportunity into a Senior Manager role with ultimate responsibility for office operations.
Aug 13, 2026
Full time
Morgan McKinley is currently partnering with a well established and reputable business based in Sherborne, to recruit a Project Accountant. The Role My client is looking for an ambitious finance professional with a passion for driving change, improving systems and implementing technology! This role requires you to work closely with other colleagues across the business supporting the delivery of a broad portfolio of work, including driving process improvements, and implementing new software and AI. Other responsibilities of the role will include supporting with the delivery of finance and compliance reporting, alongside the various strategic projects intended to drive efficiency, effectiveness and scalability of operations. The Candidate To be considered for this role you will ideally be a Qualified Accountant who enjoys getting involved with continuous improvement, systems, innovation and technology. You will possess strong stakeholder management skills, and some experience using AI would be beneficial. This role also offers an excellent career development opportunity into a Senior Manager role with ultimate responsibility for office operations.