Job Title: Customer Service Advisor Location: Halesowen (B62) Salary: 26,938 - 28,609 per annum + up to 2000 Performance related bonus Job Type: Full Time, Permanent Working Hours: 37.5 hours per week, Monday to Friday between 08:30am to 18:30pm on a 5-week rotational shift pattern. 1 in 3 Saturdays 09:00am - 17:30pm. Early Shift: 8:30am - 17:00pm Mid Shift: 9:00am - 17:30pm Late Shift: 10:00am - 18:30pm About the Role: As a Customer Service Advisor, you will provide a professional first point of contact for customers, colleagues and external business partners in order to ensure the delivery of an exceptional customer experience. What you will be doing: Serve our customers regardless of the channel they use, e.g. web, telephone, email, etc. Use My Policy systems to enter customer data to a high standard of accuracy. Validate and process new customer accounts assisting customers with any account related enquiries. Maintain a strong and up to date working knowledge of all processes relating to relevant products and services. To work collaboratively with your peer group and other colleagues sharing best practice. When appropriate, seeks opportunities to add value to the customer and build customer loyalty through the promotion of My Policy products and services. Provide administrative support to ensure activities related to customer's accounts are carried out in a timely manner and records are maintained. Establish and communicate high standards of customer service in line with the company's values and culture. Establish and communicate high standards of customer service in line with the company's values and culture. Identify and escalate to your line manager any key customer impacting issues to achieve greater business wide success. Maintain effective working practices in a team environment, ensuring that compliance and service delivery standards are in line with quality and compliance framework and regulatory requirements. Contribute to an open and honest culture within teams through collaborative and supportive working. Support a culture of continuous improvement for Customer experience, and operating systems. Liaise with relevant stakeholders across the business to instigate and influence positive change. What we're looking for: Strong Communicator Effective decision maker in a fast-paced environment Individuals who have a passion and commitment to providing quality Customer Service Team Player Able to prioritise workloads to meet challenging deadlines and ability to multi-task and self-organise. Pro-active and well organised Adaptable Computer literate and proficient in MS Office suite Accuracy and attention to detail A desire to develop own skill sets Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Customer Services Administrator, Customer Service Representative, Customer Support, Client Service, Sales Support, Customer Service Consultant, Customer Service Administrator, Business Support, Office Administrator and Administrative will all be considered.
Aug 12, 2026
Full time
Job Title: Customer Service Advisor Location: Halesowen (B62) Salary: 26,938 - 28,609 per annum + up to 2000 Performance related bonus Job Type: Full Time, Permanent Working Hours: 37.5 hours per week, Monday to Friday between 08:30am to 18:30pm on a 5-week rotational shift pattern. 1 in 3 Saturdays 09:00am - 17:30pm. Early Shift: 8:30am - 17:00pm Mid Shift: 9:00am - 17:30pm Late Shift: 10:00am - 18:30pm About the Role: As a Customer Service Advisor, you will provide a professional first point of contact for customers, colleagues and external business partners in order to ensure the delivery of an exceptional customer experience. What you will be doing: Serve our customers regardless of the channel they use, e.g. web, telephone, email, etc. Use My Policy systems to enter customer data to a high standard of accuracy. Validate and process new customer accounts assisting customers with any account related enquiries. Maintain a strong and up to date working knowledge of all processes relating to relevant products and services. To work collaboratively with your peer group and other colleagues sharing best practice. When appropriate, seeks opportunities to add value to the customer and build customer loyalty through the promotion of My Policy products and services. Provide administrative support to ensure activities related to customer's accounts are carried out in a timely manner and records are maintained. Establish and communicate high standards of customer service in line with the company's values and culture. Establish and communicate high standards of customer service in line with the company's values and culture. Identify and escalate to your line manager any key customer impacting issues to achieve greater business wide success. Maintain effective working practices in a team environment, ensuring that compliance and service delivery standards are in line with quality and compliance framework and regulatory requirements. Contribute to an open and honest culture within teams through collaborative and supportive working. Support a culture of continuous improvement for Customer experience, and operating systems. Liaise with relevant stakeholders across the business to instigate and influence positive change. What we're looking for: Strong Communicator Effective decision maker in a fast-paced environment Individuals who have a passion and commitment to providing quality Customer Service Team Player Able to prioritise workloads to meet challenging deadlines and ability to multi-task and self-organise. Pro-active and well organised Adaptable Computer literate and proficient in MS Office suite Accuracy and attention to detail A desire to develop own skill sets Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of; Customer Services Administrator, Customer Service Representative, Customer Support, Client Service, Sales Support, Customer Service Consultant, Customer Service Administrator, Business Support, Office Administrator and Administrative will all be considered.
Experienced German speaking Customer Service Representative/ Advisor required for a globally operating manufacturing company based in Nottingham. As a German speaking Customer Service Rep / Advisor you will be supporting customers in Germany and some in the UK, other company sites and internal teams with sales support duties. This will include tasks such as quotations, raising orders, answering customer queries, providing product information, entering data on to SAP and CRM system as well as other tasks. Some of the smaller Germany clients do not speak English so a good level of German is required. The company operate a hybrid working system with 50% office to 50% home working or more office if you wish. (Tues and Wed are full office days for all). Benefits of Customer Service Representative c£30k annually Plus bonus scheme (up to 5%) Monday to Friday role Hybrid working (50/50% model) (set office days are Tues and Wed) Role Duties: Speak to German clients to solve any queries and progress new orders. Raise and issue quotations to customers. Follow up all quotes to check on status and any questions etc to add to growth of business. Perform contract reviews to ensure compliance with customer requirements. Enter customer orders in SAP and maintain the SAP master data. Create strong internal cross functional relationships to ensure on time order fulfilment. Process customer returns. Resolve credit and invoice issues with Finance department. Customer Service Representative required qualifications and experience. Ideally 2 years + sales / customer service experience in a B2B environment Must be able to speak high level of German Manufacturing company experience Strong problem-solving skills Experience in a heavily regulated industry such as aerospace or medical would be highly advantageous Strong communication skills listening, verbal and written. Ideally well versed in ERP, CRM (ideally Salesforce) and SAP If you have the required skills and experience for the Customer Service Advisor / Representative role and would relish an exciting challenge, please apply or contact Stuart Cooper directly to discuss in further detail. Wagstaff Recruitment building trusted relationships to create great opportunities
Aug 12, 2026
Full time
Experienced German speaking Customer Service Representative/ Advisor required for a globally operating manufacturing company based in Nottingham. As a German speaking Customer Service Rep / Advisor you will be supporting customers in Germany and some in the UK, other company sites and internal teams with sales support duties. This will include tasks such as quotations, raising orders, answering customer queries, providing product information, entering data on to SAP and CRM system as well as other tasks. Some of the smaller Germany clients do not speak English so a good level of German is required. The company operate a hybrid working system with 50% office to 50% home working or more office if you wish. (Tues and Wed are full office days for all). Benefits of Customer Service Representative c£30k annually Plus bonus scheme (up to 5%) Monday to Friday role Hybrid working (50/50% model) (set office days are Tues and Wed) Role Duties: Speak to German clients to solve any queries and progress new orders. Raise and issue quotations to customers. Follow up all quotes to check on status and any questions etc to add to growth of business. Perform contract reviews to ensure compliance with customer requirements. Enter customer orders in SAP and maintain the SAP master data. Create strong internal cross functional relationships to ensure on time order fulfilment. Process customer returns. Resolve credit and invoice issues with Finance department. Customer Service Representative required qualifications and experience. Ideally 2 years + sales / customer service experience in a B2B environment Must be able to speak high level of German Manufacturing company experience Strong problem-solving skills Experience in a heavily regulated industry such as aerospace or medical would be highly advantageous Strong communication skills listening, verbal and written. Ideally well versed in ERP, CRM (ideally Salesforce) and SAP If you have the required skills and experience for the Customer Service Advisor / Representative role and would relish an exciting challenge, please apply or contact Stuart Cooper directly to discuss in further detail. Wagstaff Recruitment building trusted relationships to create great opportunities
Role : Resident Engagement Lead Location : Harrow Civic Centre, Forward Drive, Harrow, HA3 8NT (Hybrid Working) Employer : Pertemps Recruitment Partnership (on behalf of London Borough of Harrow) Contract : Temporary - 3 months initially, with potential to extend Hours : 36 hours per week, Monday to Friday Work Style : Hybrid working, including attendance at meetings and resident engagement events across the borough (some evening work may be required) Hourly Rate: £24.81 PAYE / £32.45 per hour Umbrella Pertemps Recruitment Partnership is recruiting for an experienced Resident Engagement Lead to join the Housing Assurance Team at the London Borough of Harrow. This is an exciting opportunity to play a key role in shaping how residents influence housing services, ensuring tenants and leaseholders are at the heart of decision-making. Working within the Insight & Housing Strategy Service, you will lead the development, delivery and evaluation of Harrow's Resident Engagement Strategy, ensuring compliance with the Regulator of Social Housing's consumer standards, Housing Ombudsman requirements and sector best practice. Key Duties: Act as the first point of contact for resident engagement across Housing Services. Lead the development, implementation and review of the Council's Resident Engagement Strategy. Design and deliver innovative resident engagement opportunities, including consultation, feedback and co-production activities. Plan, coordinate and evaluate resident engagement programmes, ensuring they are inclusive and representative of Harrow's diverse communities. Build strong partnerships with residents, council services, voluntary organisations and external stakeholders. Provide advice and support to Housing teams on resident engagement best practice and regulatory requirements. Identify organisational learning needs and support the development and delivery of training relating to resident engagement. Manage the resident engagement budget and oversee volunteers, interns or apprentices where required. Candidate Profile: Experience working within housing, local government or the wider public sector. Strong understanding of resident engagement principles and customer-focused service delivery. Knowledge of the Regulator of Social Housing, Housing Ombudsman requirements and resident engagement best practice (including TPAS guidance). Excellent communication and stakeholder engagement skills, with the ability to engage diverse audiences. Experience managing multiple priorities and delivering projects to deadlines. Strong analytical skills with experience of reporting, performance monitoring and data management. Good IT skills, including Microsoft Office and housing or document management systems. About us: For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees. London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting
Aug 12, 2026
Full time
Role : Resident Engagement Lead Location : Harrow Civic Centre, Forward Drive, Harrow, HA3 8NT (Hybrid Working) Employer : Pertemps Recruitment Partnership (on behalf of London Borough of Harrow) Contract : Temporary - 3 months initially, with potential to extend Hours : 36 hours per week, Monday to Friday Work Style : Hybrid working, including attendance at meetings and resident engagement events across the borough (some evening work may be required) Hourly Rate: £24.81 PAYE / £32.45 per hour Umbrella Pertemps Recruitment Partnership is recruiting for an experienced Resident Engagement Lead to join the Housing Assurance Team at the London Borough of Harrow. This is an exciting opportunity to play a key role in shaping how residents influence housing services, ensuring tenants and leaseholders are at the heart of decision-making. Working within the Insight & Housing Strategy Service, you will lead the development, delivery and evaluation of Harrow's Resident Engagement Strategy, ensuring compliance with the Regulator of Social Housing's consumer standards, Housing Ombudsman requirements and sector best practice. Key Duties: Act as the first point of contact for resident engagement across Housing Services. Lead the development, implementation and review of the Council's Resident Engagement Strategy. Design and deliver innovative resident engagement opportunities, including consultation, feedback and co-production activities. Plan, coordinate and evaluate resident engagement programmes, ensuring they are inclusive and representative of Harrow's diverse communities. Build strong partnerships with residents, council services, voluntary organisations and external stakeholders. Provide advice and support to Housing teams on resident engagement best practice and regulatory requirements. Identify organisational learning needs and support the development and delivery of training relating to resident engagement. Manage the resident engagement budget and oversee volunteers, interns or apprentices where required. Candidate Profile: Experience working within housing, local government or the wider public sector. Strong understanding of resident engagement principles and customer-focused service delivery. Knowledge of the Regulator of Social Housing, Housing Ombudsman requirements and resident engagement best practice (including TPAS guidance). Excellent communication and stakeholder engagement skills, with the ability to engage diverse audiences. Experience managing multiple priorities and delivering projects to deadlines. Strong analytical skills with experience of reporting, performance monitoring and data management. Good IT skills, including Microsoft Office and housing or document management systems. About us: For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees. London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting
About the role We are excited to be recruiting for a Field Sales Executive. This is an unrivalled opportunity to join one of the UK's fastest growing motor groups. This is a fantastic opportunity to take the next step into your customer service and administrative development and become the best of the best click apply for full job details
Aug 12, 2026
Full time
About the role We are excited to be recruiting for a Field Sales Executive. This is an unrivalled opportunity to join one of the UK's fastest growing motor groups. This is a fantastic opportunity to take the next step into your customer service and administrative development and become the best of the best click apply for full job details
IT Sales: Business Development Manager Construction SaaS Location: London (Hybrid) Salary: £60k-£70k BASIC, £110k-£120k OTE + Car Allowance + Benefits Ref: (phone number removed) Role: Our client, a leading and rapidly growing software vendor designed for use on construction sites is seeking a high velocity, curious and hungry business development manager to join its growing sales team. This is a 100% new business role, focused exclusively on driving new logo acquisition across the UK construction sector by selling their innovative cloud-based software platform into SMB and mid-market contractors. The successful candidate will be responsible for generating new revenue opportunities through a combination of self-generated prospecting and leads provided by the SDR and marketing teams, with a clear focus on consistently generating revenue for the business. Once accounts are won, they will be handed over to a dedicated Customer Success manager, allowing the successful candidate to focus entirely on winning new business. Candidates will be expected to build and maintain a strong sales pipeline, develop relationships with senior stakeholders across the construction industry and demonstrate a proactive, resilient approach to business development. This is an excellent opportunity to join an ambitious, high-growth software company offering uncapped earning potential and outstanding career progression. Required: 2-3+ years closing sales experience Track record of winning new business Sold software/SAAS solutions into the construction sector Beneficial: Worked in a scale-up environment A stable career record To apply: Call Harry Atwal on (phone number removed) or email: (url removed) Please note: All candidates must be eligible to work and live in the UK. Please do not apply unless you have the required experience. All applications without the required experience will be unsuccessful. Reimin Reid We specialise in the placement of SaaS Sales Professionals. If you are looking for a new role and sell software and/or IT solutions and services, we would love to talk to you. Especially if you are currently holding/or have held the following positions: Business/Sales Development Representative Account Executive/Sales Executive/Senior Sales Executive Account Manager/Account Director Business Development Executive/Manager Partner/Channel/Alliance Manager Sales Manager/Sales Director/VP Sales/CRO etc.
Aug 12, 2026
Full time
IT Sales: Business Development Manager Construction SaaS Location: London (Hybrid) Salary: £60k-£70k BASIC, £110k-£120k OTE + Car Allowance + Benefits Ref: (phone number removed) Role: Our client, a leading and rapidly growing software vendor designed for use on construction sites is seeking a high velocity, curious and hungry business development manager to join its growing sales team. This is a 100% new business role, focused exclusively on driving new logo acquisition across the UK construction sector by selling their innovative cloud-based software platform into SMB and mid-market contractors. The successful candidate will be responsible for generating new revenue opportunities through a combination of self-generated prospecting and leads provided by the SDR and marketing teams, with a clear focus on consistently generating revenue for the business. Once accounts are won, they will be handed over to a dedicated Customer Success manager, allowing the successful candidate to focus entirely on winning new business. Candidates will be expected to build and maintain a strong sales pipeline, develop relationships with senior stakeholders across the construction industry and demonstrate a proactive, resilient approach to business development. This is an excellent opportunity to join an ambitious, high-growth software company offering uncapped earning potential and outstanding career progression. Required: 2-3+ years closing sales experience Track record of winning new business Sold software/SAAS solutions into the construction sector Beneficial: Worked in a scale-up environment A stable career record To apply: Call Harry Atwal on (phone number removed) or email: (url removed) Please note: All candidates must be eligible to work and live in the UK. Please do not apply unless you have the required experience. All applications without the required experience will be unsuccessful. Reimin Reid We specialise in the placement of SaaS Sales Professionals. If you are looking for a new role and sell software and/or IT solutions and services, we would love to talk to you. Especially if you are currently holding/or have held the following positions: Business/Sales Development Representative Account Executive/Sales Executive/Senior Sales Executive Account Manager/Account Director Business Development Executive/Manager Partner/Channel/Alliance Manager Sales Manager/Sales Director/VP Sales/CRO etc.
Senior Customer Service Advisor Full-Time Office-Based Permanent Droitwich, Worcestershire (WR9) £30,000 £36,000 per annum + annual company bonus 09:00am 17:00pm Mon Fri (Flexibility available for the right candidate) Driving licence & Car: Essential Annual company performance bonus , typically around £5,000 £6,000 per annum . Pension: 4% employee contribution + 8% employer contribution. Holidays: 20 days' annual leave + bank holidays. An additional 1 day of holiday per year of service , up to 5 years. After 5 years' service, an additional 1 day for every further 5 years of service . Are you an experienced Customer Service professional looking for a role where you can take real ownership, develop your career and become a key part of an established international business? We are working with a highly successful engineering business based in Droitwich (WR9) who are looking to appoint a Senior Customer Service Advisor to join their team. This is an excellent opportunity for someone who is career-driven, highly organised and confident working independently . As most of the wider team are regularly out of the office during the day, you will take sole responsibility for manning the office , making this a role where you will have genuine autonomy and ownership. You will work with customers across the world, supporting the sales and manufacturing teams across the UK and internationally. Experience within an engineering, manufacturing or building materials environment would be highly advantageous, as would knowledge of international logistics, import/export procedures and Incoterms . The Role As Senior Customer Service Advisor, you will act as a key link between customers, sales and manufacturing, ensuring orders are processed efficiently and customers receive an excellent level of service. Your responsibilities will include: Answering incoming telephone calls and dealing with customer enquiries professionally. Managing customer orders from initial enquiry through to delivery. Processing and handling orders and coordinating shipments across the UK and Northern Ireland. Preparing quotations for customers. Dealing confidently with customer complaints and resolving issues where required. Supporting local sales representatives and maintaining strong communication with the regional salesforce. Liaising with manufacturing centres across EMEA, America and China . Coordinating the sourcing of products within the wider global organisation. Supporting global logistics and delivery requirements. Occasionally assisting with deliveries and general office coordination. Supporting credit collection activities within a multinational environment. Ensuring accurate and precise administration across all customer and order information. Working closely with colleagues across sales, customer service, logistics and manufacturing. Building strong, long-term relationships with customers around the world. About You We are looking for someone who is confident, commercially aware and able to work independently . You will need to be comfortable taking responsibility for the office and making decisions without having colleagues immediately available to support you. You will ideally have: 2+ years' experience working with an ERP system. Good understanding and experience of using a CRM system . Strong knowledge of Microsoft Office , particularly Excel. Experience within customer service, sales administration, order processing or a similar environment. Excellent written and spoken English. Strong geographical knowledge. Knowledge of import/export procedures . A precise and methodical approach to your work. Excellent attention to detail. The ability to manage complaints professionally and empathetically. Strong communication and interpersonal skills. The ability to work effectively as part of a team while being equally comfortable working independently. A proactive and career-driven attitude. The following would be advantageous: Previous experience within an engineering, manufacturing or building materials such as experience working for a builders merchant. Import/export and international shipping experience. Additional language skills. Experience working with customers across multiple international markets. Why Join? This is a fantastic opportunity to join a business that genuinely invests in its people and offers long-term stability and career development . The company has an excellent staff retention record, with many members of the team having been with the business for a significant period of time. They are looking for someone who wants to build a long-term career , with a number of progression routes available for the right person. Excellent long-term career progression opportunities. The opportunity to work within a genuinely international organisation. A varied role with exposure to customers, sales, logistics and manufacturing across global markets. International Exposure & Training The successful candidate will receive extensive training and, initially, may be required to undertake 2 3 days' travel to other sales offices internationally. This is a varied role within an international environment, offering the opportunity to develop your knowledge of customer service, engineering, logistics, international trade and global supply chains. Working Hours & Location Location: Droitwich, Worcestershire WR9 Working pattern: Full-time, office-based Hours: Flexibility available for the right candidate Driving licence: Essential The Opportunity If you are an experienced Customer Service professional who wants more than simply answering phones and processing orders, this could be an excellent next step. We are looking for someone who is ambitious, organised and commercially minded , who wants to take ownership of their role and build a long-term career within a stable and growing international engineering business. Apply now for immediate consideration. Thank you for applying for this role. If you have any questions, please contact (url removed) / (phone number removed) INDLEE
Aug 12, 2026
Full time
Senior Customer Service Advisor Full-Time Office-Based Permanent Droitwich, Worcestershire (WR9) £30,000 £36,000 per annum + annual company bonus 09:00am 17:00pm Mon Fri (Flexibility available for the right candidate) Driving licence & Car: Essential Annual company performance bonus , typically around £5,000 £6,000 per annum . Pension: 4% employee contribution + 8% employer contribution. Holidays: 20 days' annual leave + bank holidays. An additional 1 day of holiday per year of service , up to 5 years. After 5 years' service, an additional 1 day for every further 5 years of service . Are you an experienced Customer Service professional looking for a role where you can take real ownership, develop your career and become a key part of an established international business? We are working with a highly successful engineering business based in Droitwich (WR9) who are looking to appoint a Senior Customer Service Advisor to join their team. This is an excellent opportunity for someone who is career-driven, highly organised and confident working independently . As most of the wider team are regularly out of the office during the day, you will take sole responsibility for manning the office , making this a role where you will have genuine autonomy and ownership. You will work with customers across the world, supporting the sales and manufacturing teams across the UK and internationally. Experience within an engineering, manufacturing or building materials environment would be highly advantageous, as would knowledge of international logistics, import/export procedures and Incoterms . The Role As Senior Customer Service Advisor, you will act as a key link between customers, sales and manufacturing, ensuring orders are processed efficiently and customers receive an excellent level of service. Your responsibilities will include: Answering incoming telephone calls and dealing with customer enquiries professionally. Managing customer orders from initial enquiry through to delivery. Processing and handling orders and coordinating shipments across the UK and Northern Ireland. Preparing quotations for customers. Dealing confidently with customer complaints and resolving issues where required. Supporting local sales representatives and maintaining strong communication with the regional salesforce. Liaising with manufacturing centres across EMEA, America and China . Coordinating the sourcing of products within the wider global organisation. Supporting global logistics and delivery requirements. Occasionally assisting with deliveries and general office coordination. Supporting credit collection activities within a multinational environment. Ensuring accurate and precise administration across all customer and order information. Working closely with colleagues across sales, customer service, logistics and manufacturing. Building strong, long-term relationships with customers around the world. About You We are looking for someone who is confident, commercially aware and able to work independently . You will need to be comfortable taking responsibility for the office and making decisions without having colleagues immediately available to support you. You will ideally have: 2+ years' experience working with an ERP system. Good understanding and experience of using a CRM system . Strong knowledge of Microsoft Office , particularly Excel. Experience within customer service, sales administration, order processing or a similar environment. Excellent written and spoken English. Strong geographical knowledge. Knowledge of import/export procedures . A precise and methodical approach to your work. Excellent attention to detail. The ability to manage complaints professionally and empathetically. Strong communication and interpersonal skills. The ability to work effectively as part of a team while being equally comfortable working independently. A proactive and career-driven attitude. The following would be advantageous: Previous experience within an engineering, manufacturing or building materials such as experience working for a builders merchant. Import/export and international shipping experience. Additional language skills. Experience working with customers across multiple international markets. Why Join? This is a fantastic opportunity to join a business that genuinely invests in its people and offers long-term stability and career development . The company has an excellent staff retention record, with many members of the team having been with the business for a significant period of time. They are looking for someone who wants to build a long-term career , with a number of progression routes available for the right person. Excellent long-term career progression opportunities. The opportunity to work within a genuinely international organisation. A varied role with exposure to customers, sales, logistics and manufacturing across global markets. International Exposure & Training The successful candidate will receive extensive training and, initially, may be required to undertake 2 3 days' travel to other sales offices internationally. This is a varied role within an international environment, offering the opportunity to develop your knowledge of customer service, engineering, logistics, international trade and global supply chains. Working Hours & Location Location: Droitwich, Worcestershire WR9 Working pattern: Full-time, office-based Hours: Flexibility available for the right candidate Driving licence: Essential The Opportunity If you are an experienced Customer Service professional who wants more than simply answering phones and processing orders, this could be an excellent next step. We are looking for someone who is ambitious, organised and commercially minded , who wants to take ownership of their role and build a long-term career within a stable and growing international engineering business. Apply now for immediate consideration. Thank you for applying for this role. If you have any questions, please contact (url removed) / (phone number removed) INDLEE
Administrator Reading (Office Based) 35,000 - 40,000 + Excellent Training + Career Progression Are you an Administrator with experience in construction or engineering looking to join a global business with strong job security and clear progression opportunities? Do you want to join a well-established company where you can develop your skills, take on responsibility and work as part of a supportive team? This is an excellent opportunity for an Administrator to join a growing branch of a global engineering and construction group, supporting the smooth running of branch operations. The company is a major global organisation operating across the construction and engineering industries, with a strong reputation, excellent staff retention and continued growth through acquisitions. In this role, you will support day-to-day branch administration, liaising with customers and other branches, processing orders, managing documentation and helping ensure equipment, stock and deliveries are managed efficiently. With that, the ideal candidate will have previous administration experience within a construction or engineering environment, strong customer service skills and confidence using Microsoft Office. This is a fantastic opportunity to join a secure and constantly evolving business, with training provided and a range of progression available into roles such as Branch Manager or Sales Representative. The Role: Managing branch administration and paperwork Processing orders, quotations and hire contracts Liaising with customers, sites and other branches Coordinating equipment, deliveries and collections Supporting stocktakes and maintaining accurate records Assisting with credit control and purchase orders Managing employee attendance where required Supporting Health & Safety and compliance procedures Providing general support to the branch team The Person: Previous administration experience within construction or engineering Strong customer service and telephone skills Confident using Microsoft Office, particularly Excel and Outlook Excellent written and verbal communication Highly organised with strong attention to detail Comfortable working in a fast-paced environment Strong team player with good people skills Able to handle sensitive information professionally Based within a commutable distance of Reading Reference Number: BBH (phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Lewis Jones at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Aug 12, 2026
Full time
Administrator Reading (Office Based) 35,000 - 40,000 + Excellent Training + Career Progression Are you an Administrator with experience in construction or engineering looking to join a global business with strong job security and clear progression opportunities? Do you want to join a well-established company where you can develop your skills, take on responsibility and work as part of a supportive team? This is an excellent opportunity for an Administrator to join a growing branch of a global engineering and construction group, supporting the smooth running of branch operations. The company is a major global organisation operating across the construction and engineering industries, with a strong reputation, excellent staff retention and continued growth through acquisitions. In this role, you will support day-to-day branch administration, liaising with customers and other branches, processing orders, managing documentation and helping ensure equipment, stock and deliveries are managed efficiently. With that, the ideal candidate will have previous administration experience within a construction or engineering environment, strong customer service skills and confidence using Microsoft Office. This is a fantastic opportunity to join a secure and constantly evolving business, with training provided and a range of progression available into roles such as Branch Manager or Sales Representative. The Role: Managing branch administration and paperwork Processing orders, quotations and hire contracts Liaising with customers, sites and other branches Coordinating equipment, deliveries and collections Supporting stocktakes and maintaining accurate records Assisting with credit control and purchase orders Managing employee attendance where required Supporting Health & Safety and compliance procedures Providing general support to the branch team The Person: Previous administration experience within construction or engineering Strong customer service and telephone skills Confident using Microsoft Office, particularly Excel and Outlook Excellent written and verbal communication Highly organised with strong attention to detail Comfortable working in a fast-paced environment Strong team player with good people skills Able to handle sensitive information professionally Based within a commutable distance of Reading Reference Number: BBH (phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Lewis Jones at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Customer Service Representative (Sales Team) Watford Full-Time Immediate Start Available Looking for a customer-focused role where you can develop valuable communication skills while making a positive impact? Moon Moments is recruiting on behalf of a growing client in Watford for a Customer Service Representative (Sales Team). This is a fantastic opportunity to join a supportive team representing nationally recognised charities through face-to-face community outreach. This isn't a call centre or office-based customer service role. Instead, you'll meet members of the public in local communities, busy shopping areas, and residential neighbourhoods, helping to raise awareness of important causes while providing a professional and engaging customer experience. No previous experience is required full training and ongoing support will be provided. What You'll Be Doing Representing nationally recognised charities through face-to-face community outreach Speaking with members of the public in locations where people live, work, and shop Raising awareness of charity campaigns, missions, and the difference they make Building genuine relationships through positive, informative conversations Helping supporters complete the registration process professionally and accurately Working towards individual and team performance goals while delivering outstanding customer service What We're Looking For Friendly, confident, and approachable individuals Excellent communication and customer service skills A positive attitude and willingness to learn Comfortable working in a people-focused environment Previous experience in customer service, retail, hospitality, or sales is beneficial but not essential Earnings & Benefits Earnings £600 - £650 per week including a combination of base pay, uncapped on-target earnings through performance-based incentives (subject to successful completion of a four-week probationary period) Full training and ongoing coaching Supportive team environment Performance-based progression opportunities Apply Today If you're ready to begin your career as a Customer Service Representative (Sales Team) and enjoy helping people while representing meaningful charity campaigns, we'd love to hear from you. Apply today to be considered for this exciting opportunity in Watford. Shortlisted applicants will be contacted by the Moon Moments recruitment team to discuss the next stage of the recruitment process.
Aug 12, 2026
Full time
Customer Service Representative (Sales Team) Watford Full-Time Immediate Start Available Looking for a customer-focused role where you can develop valuable communication skills while making a positive impact? Moon Moments is recruiting on behalf of a growing client in Watford for a Customer Service Representative (Sales Team). This is a fantastic opportunity to join a supportive team representing nationally recognised charities through face-to-face community outreach. This isn't a call centre or office-based customer service role. Instead, you'll meet members of the public in local communities, busy shopping areas, and residential neighbourhoods, helping to raise awareness of important causes while providing a professional and engaging customer experience. No previous experience is required full training and ongoing support will be provided. What You'll Be Doing Representing nationally recognised charities through face-to-face community outreach Speaking with members of the public in locations where people live, work, and shop Raising awareness of charity campaigns, missions, and the difference they make Building genuine relationships through positive, informative conversations Helping supporters complete the registration process professionally and accurately Working towards individual and team performance goals while delivering outstanding customer service What We're Looking For Friendly, confident, and approachable individuals Excellent communication and customer service skills A positive attitude and willingness to learn Comfortable working in a people-focused environment Previous experience in customer service, retail, hospitality, or sales is beneficial but not essential Earnings & Benefits Earnings £600 - £650 per week including a combination of base pay, uncapped on-target earnings through performance-based incentives (subject to successful completion of a four-week probationary period) Full training and ongoing coaching Supportive team environment Performance-based progression opportunities Apply Today If you're ready to begin your career as a Customer Service Representative (Sales Team) and enjoy helping people while representing meaningful charity campaigns, we'd love to hear from you. Apply today to be considered for this exciting opportunity in Watford. Shortlisted applicants will be contacted by the Moon Moments recruitment team to discuss the next stage of the recruitment process.
Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: 13.98 Enhanced: 16.23 (hours worked 20:00 - 00:00) Overtime: 20.97 (bank holidays and Sundays) Sunday/Bank holiday/Overtime after 8pm - Midnight 23.22 Hours : Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00 Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading retailers, they're committing to serving their customers, communities and planet a little better every day. They are currently expanding their customer engagement centre team, and we are on the lookout for talented individuals like you to join us in creating delightful experiences for their valued customers. As an ambassador of the brand, you will be a role model for bringing their values to life and leading by example in everything you do. What You'll Do: Provide outstanding service to our customers over the phone, handle their queries, concerns, and feedback with empathy and professionalism. Assist customers with order queries, delivery updates, product information, and more, ensuring their needs are met and exceeded. Resolve customer complaints and issues promptly, striving to turn any negative experience into a positive one. Utilise our state-of-the-art systems and tools to efficiently process customer requests and maintain accurate records. Collaborate with fellow team members and other departments to provide seamless customer support and satisfaction. Follow our Business Code of Conduct and always act with integrity and due diligence. What We're Looking For: A genuine passion for delivering exceptional customer service that leaves a lasting impression. Excellent communication skills and a friendly, approachable demeanour over the phone. Basic IT skills, with the ability to learn new systems and utilise Microsoft office. Ability to handle multiple tasks and prioritise effectively in a busy call centre environment. Problem-solving skills with a proactive attitude to resolve customer issues promptly and efficiently. Flexibility to work various shifts, including weekends and evenings. What we can offer to you: Join a company that values diversity, inclusively, and work-life balance. Benefit from comprehensive training and ongoing support to excel in your role. Enjoy excellent career progression opportunities. Receive competitive pay and exciting benefits. Be part of a positive and vibrant work culture, where your contributions are recognised and celebrated. A flexible Hybrid working model. Access to an on-site Gym and Colleague Restaurant. Free on-site parking. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. To apply, submit your application today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Aug 11, 2026
Seasonal
Customer Service Representative Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you to shine as a Customer Service Representative! Location: Dryburgh Industrial Estate, Dundee, DD2 3TN & home based (flexible hybrid working pattern) Pay Rate: 13.98 Enhanced: 16.23 (hours worked 20:00 - 00:00) Overtime: 20.97 (bank holidays and Sundays) Sunday/Bank holiday/Overtime after 8pm - Midnight 23.22 Hours : Full time, 5 days, 35 hours per week Shifts between the hours of: Early Shift Pattern -hours between 7:00 - 17:00 Late Shift Pattern - hours between 13:00 - 23:00 Training: Office based on site for the first 6 weeks Duration: Temporary Ongoing Contract Our client is one of the UK's leading retailers, they're committing to serving their customers, communities and planet a little better every day. They are currently expanding their customer engagement centre team, and we are on the lookout for talented individuals like you to join us in creating delightful experiences for their valued customers. As an ambassador of the brand, you will be a role model for bringing their values to life and leading by example in everything you do. What You'll Do: Provide outstanding service to our customers over the phone, handle their queries, concerns, and feedback with empathy and professionalism. Assist customers with order queries, delivery updates, product information, and more, ensuring their needs are met and exceeded. Resolve customer complaints and issues promptly, striving to turn any negative experience into a positive one. Utilise our state-of-the-art systems and tools to efficiently process customer requests and maintain accurate records. Collaborate with fellow team members and other departments to provide seamless customer support and satisfaction. Follow our Business Code of Conduct and always act with integrity and due diligence. What We're Looking For: A genuine passion for delivering exceptional customer service that leaves a lasting impression. Excellent communication skills and a friendly, approachable demeanour over the phone. Basic IT skills, with the ability to learn new systems and utilise Microsoft office. Ability to handle multiple tasks and prioritise effectively in a busy call centre environment. Problem-solving skills with a proactive attitude to resolve customer issues promptly and efficiently. Flexibility to work various shifts, including weekends and evenings. What we can offer to you: Join a company that values diversity, inclusively, and work-life balance. Benefit from comprehensive training and ongoing support to excel in your role. Enjoy excellent career progression opportunities. Receive competitive pay and exciting benefits. Be part of a positive and vibrant work culture, where your contributions are recognised and celebrated. A flexible Hybrid working model. Access to an on-site Gym and Colleague Restaurant. Free on-site parking. Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. To apply, submit your application today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
About The Role What you can expect from us We offer a competitive salary of £43,900 per annum 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Salary Finance - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%) A great flexible working environment, with a range of family friendly policies Simply Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. About the Role We are currently recruiting for a Compliance Officer Domestic Heating and Hot Water to join our team on a 12 month fixed term contract to provide maternity cover. This is a Hybrid role, with office based working on Mondays and Tuesdays in Accrington and the option to work from home for the remainder of the week. The purpose of this role is to deliver effective management of Gas Safety and heating compliance across the Onward and CPS portfolios in accordance with regulatory undertakings to ensure Onward is fully compliant and reduces any residual risk to customers, colleagues and third parties and to provide technical support for all associated workstreams to all Onward departments. Key Responsibilities Servicing, Testing and Inspection Ensure that all domestic Gas and other heating servicing, testing and inspection processes are carried out correctly, remedial/follow on works are undertaken on a risk basis, that the service, testing and inspection process is fit for purpose and that the records and certification is appropriately recorded, validated and current. Contract Management Ensure effective management and administration of domestic heating contracts, set and deliver performance standards, monitor progress and resolve issues, financial control including setting and monitoring of relevant budgets. Data Management Ensure up to date information relating to relevant statutory and Onward heating and hot water Compliance risks including ensuring the operation and development of appropriate data management systems accurately recording all testing, inspection, and remedial works. Performance Measurement Support the development and application of associated strategy and policy and translate strategy, policy and procedures relating to Domestic Gas and other heating and hot water into objectives, KPIs, management information, and assist in production of report to Boards and Committees. Collaborative Working Provide support and guidance to Onward in the development of Landlord Compliance risk reduction strategy and procurement strategy, lead on procurement and investment that mitigates risk and work closely with all departments in relation to compliance safety across relevant workstreams. Health and Safety Take overall health and safety responsibility and compliance with legislative requirements for all investment activities within the region, to include delivery of a comprehensive programme of training in relation to domestic gas and other domestic heating and hot water. Skills and Experience Essential Knowledge of Core Housing Systems, Business Planning and Asset Management systems. Track record of managing Gas or other compliance safety and maintenance programmes. Experience of successfully delivering a similar role within another organisation with experience of leading a team to high level performance Excellent communication skills (written and verbal). Knowledge of construction procurement routes, contracts and their effective administration, commercial understanding of value for money drivers in construction. Knowledge and understanding of the requirements of Construction (Design and Management) Regulations 2015. Knowledge and awareness of related housing regulations/ law. Experience of interpreting complex data and using it to monitor performance through regular reporting and inform decisions. Desirable IT skills - Microsoft office to Intermediate level. Financial monitoring and budgeting experience for a similar activity function. Qualifications Relevant qualification or working to: Level 4 VRQ in Gas Safety Management in Social Housing or similar About The Organisation About Onward Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
Aug 11, 2026
Full time
About The Role What you can expect from us We offer a competitive salary of £43,900 per annum 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Salary Finance - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%) A great flexible working environment, with a range of family friendly policies Simply Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. About the Role We are currently recruiting for a Compliance Officer Domestic Heating and Hot Water to join our team on a 12 month fixed term contract to provide maternity cover. This is a Hybrid role, with office based working on Mondays and Tuesdays in Accrington and the option to work from home for the remainder of the week. The purpose of this role is to deliver effective management of Gas Safety and heating compliance across the Onward and CPS portfolios in accordance with regulatory undertakings to ensure Onward is fully compliant and reduces any residual risk to customers, colleagues and third parties and to provide technical support for all associated workstreams to all Onward departments. Key Responsibilities Servicing, Testing and Inspection Ensure that all domestic Gas and other heating servicing, testing and inspection processes are carried out correctly, remedial/follow on works are undertaken on a risk basis, that the service, testing and inspection process is fit for purpose and that the records and certification is appropriately recorded, validated and current. Contract Management Ensure effective management and administration of domestic heating contracts, set and deliver performance standards, monitor progress and resolve issues, financial control including setting and monitoring of relevant budgets. Data Management Ensure up to date information relating to relevant statutory and Onward heating and hot water Compliance risks including ensuring the operation and development of appropriate data management systems accurately recording all testing, inspection, and remedial works. Performance Measurement Support the development and application of associated strategy and policy and translate strategy, policy and procedures relating to Domestic Gas and other heating and hot water into objectives, KPIs, management information, and assist in production of report to Boards and Committees. Collaborative Working Provide support and guidance to Onward in the development of Landlord Compliance risk reduction strategy and procurement strategy, lead on procurement and investment that mitigates risk and work closely with all departments in relation to compliance safety across relevant workstreams. Health and Safety Take overall health and safety responsibility and compliance with legislative requirements for all investment activities within the region, to include delivery of a comprehensive programme of training in relation to domestic gas and other domestic heating and hot water. Skills and Experience Essential Knowledge of Core Housing Systems, Business Planning and Asset Management systems. Track record of managing Gas or other compliance safety and maintenance programmes. Experience of successfully delivering a similar role within another organisation with experience of leading a team to high level performance Excellent communication skills (written and verbal). Knowledge of construction procurement routes, contracts and their effective administration, commercial understanding of value for money drivers in construction. Knowledge and understanding of the requirements of Construction (Design and Management) Regulations 2015. Knowledge and awareness of related housing regulations/ law. Experience of interpreting complex data and using it to monitor performance through regular reporting and inform decisions. Desirable IT skills - Microsoft office to Intermediate level. Financial monitoring and budgeting experience for a similar activity function. Qualifications Relevant qualification or working to: Level 4 VRQ in Gas Safety Management in Social Housing or similar About The Organisation About Onward Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
Operations Support Engineer ArcSett£35,000Manchester City Centre (10-minute walk from Victoria with free parking)Monday - Friday Full Time At Pilot Group we believe in using technology to make the places we live and work SMART, SAFE and SUSTAINABLE. Our businesses cover energy management, and electrical wholesale working across a wide range of commercial and industrial applications. We achieve this by designing and investing in innovative products and solutions that reduce energy consumption and CO2 Emissions, enable management through data, and improve safety. We are committed to contributing to a low carbon future. ArcSett is our energy management system business which is proven technology, reducing the gas consumption of our customers by an average of 43%. This year will see us enhance our product offering (energy measurement & analysis, Auditing, training etc) around a business all round utility spend, providing customers with products, but more importantly services that will allow them to become more energy efficient and ultimately reach net zero. What you will be doing as a Operations Support Engineer The Operations Support Engineer plays a key role in supporting the efficient day-to-day operation of the business by bridging engineering, warehouse and production activities. The role is responsible for ensuring warehouse operations run smoothly, maintaining equipment and facilities, supporting production requirements and undertaking engineering tasks where required. This position provides operational flexibility, improves responsiveness across departments and enables engineering resources to remain focused on technical development, customer support and revenue-generating activities. Key Responsibilities- Operations Support Engineer Warehouse Operations: Support the day-to-day operation and organisation of the warehouse. Maintain high standards of housekeeping, stock organisation and storage. Receive, inspect and book in deliveries. Prepare, pick and dispatch customer orders accurately and on time. Assist with stock control, cycle counts and inventory accuracy. Ensure warehouse equipment is maintained and available for use. Production Support: Assist with production scheduling and material availability. Support assembly, testing and preparation of products as required. Ensure production areas remain organised, safe and efficient. Work closely with engineering and production teams to resolve operational issues. Maintenance & Facilities: Coordinate planned preventative maintenance of company equipment and machinery. Respond to minor equipment faults and coordinate repairs where necessary. Maintain tools, workshop equipment and testing equipment. Support the upkeep of company facilities and infrastructure. Identify opportunities to improve equipment reliability and operational efficiency. Engineering Support: Assist engineering staff with assembly, testing and installation activities. Support prototype builds, product modifications and technical investigations where required. Provide customer support assistance for installations and service work as required. Contribute to continuous improvement initiatives across the Operations function. Health, Safety & Quality: Work in accordance with company Health & Safety procedures. Maintain a safe and organised working environment. Ensure equipment inspections and maintenance records are completed where applicable. Support compliance with quality management procedures and financial audits. Key Accountabilities - Operations Support Engineer Maintaining an organised, efficient and safe warehouse. Supporting uninterrupted production activities. Ensuring operational equipment remains available and well maintained. Providing flexible engineering support where business priorities require. Taking ownership of warehouse standards, equipment readiness and preventative maintenance. Essential Skills & Experience Practical engineering or technical background. Good mechanical aptitude and problem-solving skills. Experience working within manufacturing, engineering or production environments. Ability to organise workloads and prioritise effectively. Strong communication and teamwork skills. Competent IT skills, including Microsoft Office. Desirable Skills & Experience Experience of warehouse operations and stock control. Experience carrying out equipment maintenance. Electrical or mechanical engineering qualifications. Knowledge of ERP or stock management systems. Personal AttributesThe successful candidate will demonstrate: A proactive and flexible approach to work. A strong sense of ownership and accountability. Reliability and attention to detail. A willingness to support multiple departments as business needs change. A continuous improvement mindset. A positive, team-focused attitude. Benefits Opportunity to buy additional holidays Life Assurance Healthshield - health cash plan that allows you to claim healthcare costs Salary Sacrifice Savings Scheme Regular charity events Informal, supportive and friendly team Recruitment Agencies: The Pilot Group operates a strict PSL and will not accept any unsolicited CVs sent to any member, employee, representative or business unit of the Pilot Group. Any unsolicited introduction will be treated as a CV 'sent in kind' and as such The Pilot Group rejects all liability to pay any such fees for an unsolicited introduction.
Aug 11, 2026
Full time
Operations Support Engineer ArcSett£35,000Manchester City Centre (10-minute walk from Victoria with free parking)Monday - Friday Full Time At Pilot Group we believe in using technology to make the places we live and work SMART, SAFE and SUSTAINABLE. Our businesses cover energy management, and electrical wholesale working across a wide range of commercial and industrial applications. We achieve this by designing and investing in innovative products and solutions that reduce energy consumption and CO2 Emissions, enable management through data, and improve safety. We are committed to contributing to a low carbon future. ArcSett is our energy management system business which is proven technology, reducing the gas consumption of our customers by an average of 43%. This year will see us enhance our product offering (energy measurement & analysis, Auditing, training etc) around a business all round utility spend, providing customers with products, but more importantly services that will allow them to become more energy efficient and ultimately reach net zero. What you will be doing as a Operations Support Engineer The Operations Support Engineer plays a key role in supporting the efficient day-to-day operation of the business by bridging engineering, warehouse and production activities. The role is responsible for ensuring warehouse operations run smoothly, maintaining equipment and facilities, supporting production requirements and undertaking engineering tasks where required. This position provides operational flexibility, improves responsiveness across departments and enables engineering resources to remain focused on technical development, customer support and revenue-generating activities. Key Responsibilities- Operations Support Engineer Warehouse Operations: Support the day-to-day operation and organisation of the warehouse. Maintain high standards of housekeeping, stock organisation and storage. Receive, inspect and book in deliveries. Prepare, pick and dispatch customer orders accurately and on time. Assist with stock control, cycle counts and inventory accuracy. Ensure warehouse equipment is maintained and available for use. Production Support: Assist with production scheduling and material availability. Support assembly, testing and preparation of products as required. Ensure production areas remain organised, safe and efficient. Work closely with engineering and production teams to resolve operational issues. Maintenance & Facilities: Coordinate planned preventative maintenance of company equipment and machinery. Respond to minor equipment faults and coordinate repairs where necessary. Maintain tools, workshop equipment and testing equipment. Support the upkeep of company facilities and infrastructure. Identify opportunities to improve equipment reliability and operational efficiency. Engineering Support: Assist engineering staff with assembly, testing and installation activities. Support prototype builds, product modifications and technical investigations where required. Provide customer support assistance for installations and service work as required. Contribute to continuous improvement initiatives across the Operations function. Health, Safety & Quality: Work in accordance with company Health & Safety procedures. Maintain a safe and organised working environment. Ensure equipment inspections and maintenance records are completed where applicable. Support compliance with quality management procedures and financial audits. Key Accountabilities - Operations Support Engineer Maintaining an organised, efficient and safe warehouse. Supporting uninterrupted production activities. Ensuring operational equipment remains available and well maintained. Providing flexible engineering support where business priorities require. Taking ownership of warehouse standards, equipment readiness and preventative maintenance. Essential Skills & Experience Practical engineering or technical background. Good mechanical aptitude and problem-solving skills. Experience working within manufacturing, engineering or production environments. Ability to organise workloads and prioritise effectively. Strong communication and teamwork skills. Competent IT skills, including Microsoft Office. Desirable Skills & Experience Experience of warehouse operations and stock control. Experience carrying out equipment maintenance. Electrical or mechanical engineering qualifications. Knowledge of ERP or stock management systems. Personal AttributesThe successful candidate will demonstrate: A proactive and flexible approach to work. A strong sense of ownership and accountability. Reliability and attention to detail. A willingness to support multiple departments as business needs change. A continuous improvement mindset. A positive, team-focused attitude. Benefits Opportunity to buy additional holidays Life Assurance Healthshield - health cash plan that allows you to claim healthcare costs Salary Sacrifice Savings Scheme Regular charity events Informal, supportive and friendly team Recruitment Agencies: The Pilot Group operates a strict PSL and will not accept any unsolicited CVs sent to any member, employee, representative or business unit of the Pilot Group. Any unsolicited introduction will be treated as a CV 'sent in kind' and as such The Pilot Group rejects all liability to pay any such fees for an unsolicited introduction.
About The Role What you can expect from us We offer a competitive salary of £31,350. 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Salary Finance - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%) A great flexible working environment, with a range of family friendly policies Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. We are currently recruiting an Early Intervention Specialist (Rent Support Specialist) to join our Customer Account & Money Advice team. This is a 10-month maternity cover position working collaboratively across S4B, Onward Homes, and CPS. This is a hybrid, home-based role. You have no daily office requirement, but a minimum of one day office based is required at our S4B Office (15 Brunswick Street, Manchester, M13 9SU). Additionally, travel to various office locations is expected for meetings, training, and other business needs. Occasional work outside of office hours as and when required to attend meetings. Key responsibilities The purpose of this role is to work within the Customer Accounts team to effectively manage lower-level arrears cases and carry out other key administrative duties to protect Onward's income and maximise performance and help to sustain our customers' tenancies. Rent and Service Charge Accounts and Sundry Debts Management of rent and service charge accounts up to court level for all tenures across Onward Homes, Contour Property Services and S4B. Assist with tenancy sign-ups, informing customers of required payment in advance and their responsibility for ongoing payments. Where applicable, provide basic welfare benefit advice and liaise with local HB/DWP services when required. Ensure customers and former customers are contacted via various methods at the appropriate times to secure payments and maintain high income collection; using technology effectively to make sure we're having the right conversation with the right customers at the right time. Take accountability for handling income related inbound and outbound customer interaction via various channels, working collaboratively with the Customer Services Team Play a key role in the achievement of the team KPI's by taking ownership for your own personal performance to achieve targets. Working proactively with colleagues to achieve high levels of performance and seek out opportunities for efficiencies. Take responsibility for administrative income related tasks. Legal Action Ensure action taken complies with pre-action protocols and Equality Act requirements prior to hand off to the Customer Accounts Specialist where applicable. Welfare Benefits Provide accurate advice and assistance to maximise income for customers. Refer customers to internal and external agencies as appropriate. Collaborative Working Work effectively with internal service areas to deliver a holistic package of housing related services to customers and maintain high income collection. Work with external agencies to achieve the best outcome for the customer and the business. Customer Service Deliver excellent customer service to our customers on a consistent basis; offering a bespoke tailored service to ensure high levels of satisfaction and outcomes, whilst adhering to the Customer Charter and delivering the quality of service set out in the Onward Style Guide. Skills/Experience Essential: •Willingness to develop knowledge and awareness of related housing regulations/ law. •Ability to take an assertive yet supportive approach to negotiate successful outcomes for Onward, Contour Property Services, S4B and their customers. •Demonstrates high levels of motivation and resilience combined with enthusiasm, commitment and a curious, inquisitive approach to challenge and seek continuous improvement. •Experience of delivering high levels of Customer Service. •Experience of liaising with external partners. •Ability to adapt to change to improve performance. •Competent user of technology with an understanding of its role in communication and driving business success. •Good understanding of the social, economic, and political context in the neighbourhoods in which we operate. •Excellent written and oral communications skills, conveying information in a suitable and relevant way. •IT skills - Microsoft office to Intermediate level. Essential Qualifications • Educated to GCSE standard or equivalent qualification/ experience. Desirable: • Relevant professional qualification e.g., CIH. • GCSE English and Mathematics at Grade C or 4 and above About The Organisation About Onward Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. At Onward Homes, your application will be reviewed by a human who carefully considers your CV, skills, knowledge and experience as part of our recruitment process. We do not use AI to make hiring decisions. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
Aug 11, 2026
Full time
About The Role What you can expect from us We offer a competitive salary of £31,350. 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Salary Finance - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%) A great flexible working environment, with a range of family friendly policies Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. We are currently recruiting an Early Intervention Specialist (Rent Support Specialist) to join our Customer Account & Money Advice team. This is a 10-month maternity cover position working collaboratively across S4B, Onward Homes, and CPS. This is a hybrid, home-based role. You have no daily office requirement, but a minimum of one day office based is required at our S4B Office (15 Brunswick Street, Manchester, M13 9SU). Additionally, travel to various office locations is expected for meetings, training, and other business needs. Occasional work outside of office hours as and when required to attend meetings. Key responsibilities The purpose of this role is to work within the Customer Accounts team to effectively manage lower-level arrears cases and carry out other key administrative duties to protect Onward's income and maximise performance and help to sustain our customers' tenancies. Rent and Service Charge Accounts and Sundry Debts Management of rent and service charge accounts up to court level for all tenures across Onward Homes, Contour Property Services and S4B. Assist with tenancy sign-ups, informing customers of required payment in advance and their responsibility for ongoing payments. Where applicable, provide basic welfare benefit advice and liaise with local HB/DWP services when required. Ensure customers and former customers are contacted via various methods at the appropriate times to secure payments and maintain high income collection; using technology effectively to make sure we're having the right conversation with the right customers at the right time. Take accountability for handling income related inbound and outbound customer interaction via various channels, working collaboratively with the Customer Services Team Play a key role in the achievement of the team KPI's by taking ownership for your own personal performance to achieve targets. Working proactively with colleagues to achieve high levels of performance and seek out opportunities for efficiencies. Take responsibility for administrative income related tasks. Legal Action Ensure action taken complies with pre-action protocols and Equality Act requirements prior to hand off to the Customer Accounts Specialist where applicable. Welfare Benefits Provide accurate advice and assistance to maximise income for customers. Refer customers to internal and external agencies as appropriate. Collaborative Working Work effectively with internal service areas to deliver a holistic package of housing related services to customers and maintain high income collection. Work with external agencies to achieve the best outcome for the customer and the business. Customer Service Deliver excellent customer service to our customers on a consistent basis; offering a bespoke tailored service to ensure high levels of satisfaction and outcomes, whilst adhering to the Customer Charter and delivering the quality of service set out in the Onward Style Guide. Skills/Experience Essential: •Willingness to develop knowledge and awareness of related housing regulations/ law. •Ability to take an assertive yet supportive approach to negotiate successful outcomes for Onward, Contour Property Services, S4B and their customers. •Demonstrates high levels of motivation and resilience combined with enthusiasm, commitment and a curious, inquisitive approach to challenge and seek continuous improvement. •Experience of delivering high levels of Customer Service. •Experience of liaising with external partners. •Ability to adapt to change to improve performance. •Competent user of technology with an understanding of its role in communication and driving business success. •Good understanding of the social, economic, and political context in the neighbourhoods in which we operate. •Excellent written and oral communications skills, conveying information in a suitable and relevant way. •IT skills - Microsoft office to Intermediate level. Essential Qualifications • Educated to GCSE standard or equivalent qualification/ experience. Desirable: • Relevant professional qualification e.g., CIH. • GCSE English and Mathematics at Grade C or 4 and above About The Organisation About Onward Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. At Onward Homes, your application will be reviewed by a human who carefully considers your CV, skills, knowledge and experience as part of our recruitment process. We do not use AI to make hiring decisions. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
Date posted: 20/7/2026 Pay: £25,000.00-£35,000.00 per year + 10% bonus Job Description: Our client is a joinery manufacturer looking for a candidate to join their sales team due to internal growth. Job Summary: We are seeking a Sales Representative to join our clients dynamic team. The ideal candidate will provide essential support to our sales department, ensuring smooth operations and excellent customer service. Responsibilities: - Assist the sales team in managing customer accounts and orders alongside outbound quotes and inquiries - Respond promptly to customer inquiries via phone, email - Call new and Existing clients - Prepare and process sales orders accurately and efficiently - Coordinate with various departments to ensure timely delivery of products - Maintain customer databases and update records as needed - Generate reports on sales activities and performance metrics - Provide administrative support such as filing, data entry, and document preparation Skills: - Strong communication skills, both verbal and written - Excellent organisational abilities with attention to detail - Ability to multitask and prioritise tasks effectively - Customer-focused approach with a problem-solving attitude - Previous experience in sales support or customer service is advantageous Join our clients team as a Sales Support Representative and be part of a collaborative environment that values your contribution. Apply now to embark on a rewarding career 10% Annual bonus 8:30 - 17:00 Mon - Fri for £30k per annum 07:00-17:00 for £35k per annum Job Type: Full-time
Aug 11, 2026
Full time
Date posted: 20/7/2026 Pay: £25,000.00-£35,000.00 per year + 10% bonus Job Description: Our client is a joinery manufacturer looking for a candidate to join their sales team due to internal growth. Job Summary: We are seeking a Sales Representative to join our clients dynamic team. The ideal candidate will provide essential support to our sales department, ensuring smooth operations and excellent customer service. Responsibilities: - Assist the sales team in managing customer accounts and orders alongside outbound quotes and inquiries - Respond promptly to customer inquiries via phone, email - Call new and Existing clients - Prepare and process sales orders accurately and efficiently - Coordinate with various departments to ensure timely delivery of products - Maintain customer databases and update records as needed - Generate reports on sales activities and performance metrics - Provide administrative support such as filing, data entry, and document preparation Skills: - Strong communication skills, both verbal and written - Excellent organisational abilities with attention to detail - Ability to multitask and prioritise tasks effectively - Customer-focused approach with a problem-solving attitude - Previous experience in sales support or customer service is advantageous Join our clients team as a Sales Support Representative and be part of a collaborative environment that values your contribution. Apply now to embark on a rewarding career 10% Annual bonus 8:30 - 17:00 Mon - Fri for £30k per annum 07:00-17:00 for £35k per annum Job Type: Full-time
Business Development Manager Location: Hybrid / Cardiff (5 days in the office initially) Salary: £42,000 - £45,000 DoE + £11,000 commission Contract Type: Full time, permanent What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources Why do we want you Astutis, part of Wilmington Plc, is looking for a motivated Business Development Manager who is passionate about creating new opportunities, building meaningful client relationships and driving commercial success. You'll play a key role in expanding our customer base, identifying new accounts and helping organisations access industry-leading health, safety, environmental and sustainability training solutions. We're looking for someone who thrives on winning new business, enjoys uncovering customer needs and is motivated by turning conversations into long-term partnerships. You'll be at your best if you're naturally curious, commercially minded and confident engaging with decision-makers. We want someone who can combine a proactive, results-driven approach with a genuine desire to help clients find the right solutions for their business challenges. If you're resilient, ambitious and excited by the opportunity to make a real impact within a growing organisation, we'd love to hear from you. In return, you'll join a collaborative and supportive team where your success is recognised, your ideas are valued and your contribution directly influences the future growth of Astutis. Please note: To complete your application, you will be redirected to Wilmington plc s career site. At Wilmington plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Job purpose, tasks and responsibilities As a Business Development Manager, you will play a key role in driving new business growth by identifying, engaging and converting prospective customers into long-term Astutis clients. Your focus will be on building a strong pipeline of opportunities, developing lasting customer relationships and generating recurring revenue through a consultative sales approach. Tasks & Responsibilities • Prospect for new business opportunities through direct outreach, networking and utilisation of existing CRM data to achieve set activity KPIs and sales targets. • Effectively follow up on incoming enquiries and referrals from the Business development activities. • Lead new business customer presentations, identifying client buying drivers and positioning Astutis services to meet these needs. • Produce compelling sales proposals including accurate price quotations in line with target product line GM s • Work with the Sales Director to identify and target new customer Accounts • Accurately record pipeline and customer data in CRM (Sage CRM) • Work closely with business delivery functions as customer representative to ensure contracts are fulfilled in line with expectations. • Assist the finance department in capturing invoicing master data to support efficient invoicing and collection. • Liaise with Marketing team to support and promote campaigns including account-based marketing initiatives. • Develop and maintain strong product and sector specific knowledge to be able to advise customers accurately. • Work with wider team to maximise revenue generation opportunities. • To work within the systems/procedures in place with Astutis Ltd in maintaining the ISO 9001:2015 accreditation. What's the Best Thing About This Role This is more than a traditional sales role. It's an opportunity to build something from the ground up, identifying new business opportunities, opening doors with new customers and directly influencing Astutis' future growth. You'll have the autonomy to create opportunities, the support of an experienced commercial team and the chance to develop long-term customer relationships that deliver real value. Every day brings a new challenge, whether that's winning a new account, uncovering a client's training needs or helping an organisation improve the skills and safety of its workforce. For someone with a true hunter mentality, the biggest reward is seeing your efforts translate into business growth, customer success and tangible results. What's the Most Challenging Thing About This Role Success in this role comes from consistently creating and converting new business opportunities in a competitive market. You'll need to be proactive in generating leads, resilient when facing setbacks and confident engaging with senior decision-makers to understand their needs and demonstrate the value of Astutis solutions. Balancing outbound prospecting, managing inbound enquiries and maintaining a healthy sales pipeline requires strong organisation, focus and determination. However, for someone who enjoys the challenge of winning new business and exceeding targets, this is also what makes the role so rewarding. Essential and desirable capabilities Essential Capabilities • Experience in B2B sales • Ability to manage successful call out campaigns • Consultative approach with excellent investigative questioning skills • Self-motivated with a proactive and resilient approach to sales activity. • Experience managing opportunities through a structured sales pipeline. • Excellent communication skills, particularly written and spoken, and relationship building skills. • Ability to work collaboratively with Marketing and wider commercial teams. • Comfortable working towards activity and revenue KPIs. • Strong organisational and CRM management skills. • Commercially aware with a consultative sales approach. • Desirable Capabilities • Job costing experience and GM margin analysis • Experience selling training, consultancy or professional services. • Knowledge of health, safety, environmental or compliance sectors. • Experience selling into construction, manufacturing, utilities or industrial sectors. • Experience using and maintaining CRM platforms. • Understanding of subscription, managed service or recurring revenue models. Before you go About us Astutis is a market leader in workplace health, safety, and environmental training, helping organisations create safer, healthier work environments. As part of Wilmington plc, we are committed to delivering high-quality courses and outstanding customer service. Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
Aug 11, 2026
Full time
Business Development Manager Location: Hybrid / Cardiff (5 days in the office initially) Salary: £42,000 - £45,000 DoE + £11,000 commission Contract Type: Full time, permanent What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources Why do we want you Astutis, part of Wilmington Plc, is looking for a motivated Business Development Manager who is passionate about creating new opportunities, building meaningful client relationships and driving commercial success. You'll play a key role in expanding our customer base, identifying new accounts and helping organisations access industry-leading health, safety, environmental and sustainability training solutions. We're looking for someone who thrives on winning new business, enjoys uncovering customer needs and is motivated by turning conversations into long-term partnerships. You'll be at your best if you're naturally curious, commercially minded and confident engaging with decision-makers. We want someone who can combine a proactive, results-driven approach with a genuine desire to help clients find the right solutions for their business challenges. If you're resilient, ambitious and excited by the opportunity to make a real impact within a growing organisation, we'd love to hear from you. In return, you'll join a collaborative and supportive team where your success is recognised, your ideas are valued and your contribution directly influences the future growth of Astutis. Please note: To complete your application, you will be redirected to Wilmington plc s career site. At Wilmington plc, we celebrate individuality and are committed to fostering an inclusive workplace. As a Disability Confident employer, we shortlist all applicants who meet the essential role criteria and guarantee an interview for candidates with disabilities who meet these criteria. For reasonable adjustments or to apply under our interview guarantee scheme, please use the contact details provided once you have clicked apply ! Job purpose, tasks and responsibilities As a Business Development Manager, you will play a key role in driving new business growth by identifying, engaging and converting prospective customers into long-term Astutis clients. Your focus will be on building a strong pipeline of opportunities, developing lasting customer relationships and generating recurring revenue through a consultative sales approach. Tasks & Responsibilities • Prospect for new business opportunities through direct outreach, networking and utilisation of existing CRM data to achieve set activity KPIs and sales targets. • Effectively follow up on incoming enquiries and referrals from the Business development activities. • Lead new business customer presentations, identifying client buying drivers and positioning Astutis services to meet these needs. • Produce compelling sales proposals including accurate price quotations in line with target product line GM s • Work with the Sales Director to identify and target new customer Accounts • Accurately record pipeline and customer data in CRM (Sage CRM) • Work closely with business delivery functions as customer representative to ensure contracts are fulfilled in line with expectations. • Assist the finance department in capturing invoicing master data to support efficient invoicing and collection. • Liaise with Marketing team to support and promote campaigns including account-based marketing initiatives. • Develop and maintain strong product and sector specific knowledge to be able to advise customers accurately. • Work with wider team to maximise revenue generation opportunities. • To work within the systems/procedures in place with Astutis Ltd in maintaining the ISO 9001:2015 accreditation. What's the Best Thing About This Role This is more than a traditional sales role. It's an opportunity to build something from the ground up, identifying new business opportunities, opening doors with new customers and directly influencing Astutis' future growth. You'll have the autonomy to create opportunities, the support of an experienced commercial team and the chance to develop long-term customer relationships that deliver real value. Every day brings a new challenge, whether that's winning a new account, uncovering a client's training needs or helping an organisation improve the skills and safety of its workforce. For someone with a true hunter mentality, the biggest reward is seeing your efforts translate into business growth, customer success and tangible results. What's the Most Challenging Thing About This Role Success in this role comes from consistently creating and converting new business opportunities in a competitive market. You'll need to be proactive in generating leads, resilient when facing setbacks and confident engaging with senior decision-makers to understand their needs and demonstrate the value of Astutis solutions. Balancing outbound prospecting, managing inbound enquiries and maintaining a healthy sales pipeline requires strong organisation, focus and determination. However, for someone who enjoys the challenge of winning new business and exceeding targets, this is also what makes the role so rewarding. Essential and desirable capabilities Essential Capabilities • Experience in B2B sales • Ability to manage successful call out campaigns • Consultative approach with excellent investigative questioning skills • Self-motivated with a proactive and resilient approach to sales activity. • Experience managing opportunities through a structured sales pipeline. • Excellent communication skills, particularly written and spoken, and relationship building skills. • Ability to work collaboratively with Marketing and wider commercial teams. • Comfortable working towards activity and revenue KPIs. • Strong organisational and CRM management skills. • Commercially aware with a consultative sales approach. • Desirable Capabilities • Job costing experience and GM margin analysis • Experience selling training, consultancy or professional services. • Knowledge of health, safety, environmental or compliance sectors. • Experience selling into construction, manufacturing, utilities or industrial sectors. • Experience using and maintaining CRM platforms. • Understanding of subscription, managed service or recurring revenue models. Before you go About us Astutis is a market leader in workplace health, safety, and environmental training, helping organisations create safer, healthier work environments. As part of Wilmington plc, we are committed to delivering high-quality courses and outstanding customer service. Join us and do Work That Means Something At Wilmington plc, we help global customers to do the right business in the right way - providing trusted data, insights, and education to navigate the Governance, Risk and Compliance (GRC) landscape. When you join us, you ll not only make a real difference for our customers, you ll also enjoy flexibility through hybrid working and benefit from a wide range of learning, career, and development opportunities. Whether you're just starting out, returning to work after a break, or looking to take your next step, you ll be doing work with meaning. Join us and make a real difference. Click on APPLY today!
At Cappagh Browne, we understand that successful projects are about more than delivering infrastructure, they're about supporting the communities we serve. We're looking for a proactive and customer-focused Customer Representative & Liaison Officer to act as the key link between our operational teams, clients, and customers, ensuring clear communication, positive customer experiences, and effective resolution of enquiries throughout the lifecycle of our works. In this role, you will engage directly with residents and businesses affected by civils and utility projects, providing timely information about upcoming works, managing customer enquiries and complaints, obtaining customer consents where required, and keeping customers informed throughout their journey. You'll build strong relationships within local communities, attend stakeholder and community meetings, work closely with operational teams to ensure accurate information is shared, and maintain detailed records of all customer interactions. You will also support site audits and customer communications to help deliver a safe, compliant, and customer-centric service. About CBUL: Cappagh Browne Utilities Ltd is a special purpose joint venture established to deliver wastewater network maintenance and repair services for Southern Water across the South of England. We focus on keeping sewer networks operating efficiently through planned maintenance, emergency response and rehabilitation works. Our capability is underpinned by a substantial fleet of specialist vehicles including vacuum tankers, jetting units and CCTV survey equipment, supported by advanced technology for rapid diagnostics and effective solutions. With a reputation for safety, reliability and technical expertise, Cappagh Browne plays a critical role in protecting communities and maintaining essential infrastructure. What We're Looking For We're keen to hear from candidates who can demonstrate: Experience in a customer service, customer relations, complaints handling, resident liaison, or community engagement role. Excellent communication and interpersonal skills, with the ability to explain technical information in a clear and simple way. Strong problem-solving abilities and confidence handling sensitive or challenging customer conversations. Experience using CRM or case management systems and maintaining accurate records. Good organisational skills, with the ability to manage multiple tasks and work independently. A professional, empathetic, and customer-focused approach. Strong IT skills, including experience with email, databases, and customer management systems. A full valid UK driving licence. This is an opportunity to play a vital role in shaping positive customer experiences and building trust within the communities we serve. If you're passionate about helping people, enjoy working in a varied and rewarding environment, and want to make a genuine difference every day, we'd love to hear from you. Please note that we drug and alcohol test all new starters as part of their induction, whilst also carrying out a DBS check. Engineering with purpose
Aug 11, 2026
Full time
At Cappagh Browne, we understand that successful projects are about more than delivering infrastructure, they're about supporting the communities we serve. We're looking for a proactive and customer-focused Customer Representative & Liaison Officer to act as the key link between our operational teams, clients, and customers, ensuring clear communication, positive customer experiences, and effective resolution of enquiries throughout the lifecycle of our works. In this role, you will engage directly with residents and businesses affected by civils and utility projects, providing timely information about upcoming works, managing customer enquiries and complaints, obtaining customer consents where required, and keeping customers informed throughout their journey. You'll build strong relationships within local communities, attend stakeholder and community meetings, work closely with operational teams to ensure accurate information is shared, and maintain detailed records of all customer interactions. You will also support site audits and customer communications to help deliver a safe, compliant, and customer-centric service. About CBUL: Cappagh Browne Utilities Ltd is a special purpose joint venture established to deliver wastewater network maintenance and repair services for Southern Water across the South of England. We focus on keeping sewer networks operating efficiently through planned maintenance, emergency response and rehabilitation works. Our capability is underpinned by a substantial fleet of specialist vehicles including vacuum tankers, jetting units and CCTV survey equipment, supported by advanced technology for rapid diagnostics and effective solutions. With a reputation for safety, reliability and technical expertise, Cappagh Browne plays a critical role in protecting communities and maintaining essential infrastructure. What We're Looking For We're keen to hear from candidates who can demonstrate: Experience in a customer service, customer relations, complaints handling, resident liaison, or community engagement role. Excellent communication and interpersonal skills, with the ability to explain technical information in a clear and simple way. Strong problem-solving abilities and confidence handling sensitive or challenging customer conversations. Experience using CRM or case management systems and maintaining accurate records. Good organisational skills, with the ability to manage multiple tasks and work independently. A professional, empathetic, and customer-focused approach. Strong IT skills, including experience with email, databases, and customer management systems. A full valid UK driving licence. This is an opportunity to play a vital role in shaping positive customer experiences and building trust within the communities we serve. If you're passionate about helping people, enjoy working in a varied and rewarding environment, and want to make a genuine difference every day, we'd love to hear from you. Please note that we drug and alcohol test all new starters as part of their induction, whilst also carrying out a DBS check. Engineering with purpose
Start Date: 05/10/2026 Full Time Role - 37.5 hours per week Stanford House Birchwood WA3 7TH If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our team in Warrington is full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Warrington contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Aug 11, 2026
Full time
Start Date: 05/10/2026 Full Time Role - 37.5 hours per week Stanford House Birchwood WA3 7TH If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our team in Warrington is full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Warrington contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
About the role As a Field Sales Advisor, youll represent Virgin Media O2 out in local communities, introducing customers to our broadband, mobile and TV entertainment services that can make a real difference to everyday life. This is a face-to-face, target-driven role where resilience, confidence and motivation are key click apply for full job details
Aug 11, 2026
Full time
About the role As a Field Sales Advisor, youll represent Virgin Media O2 out in local communities, introducing customers to our broadband, mobile and TV entertainment services that can make a real difference to everyday life. This is a face-to-face, target-driven role where resilience, confidence and motivation are key click apply for full job details
Start Date: 05/10/2026 Full Time Role - 37.5 hours per week Stanford House Birchwood WA3 7TH If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our team in Warrington is full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Warrington contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
Aug 11, 2026
Full time
Start Date: 05/10/2026 Full Time Role - 37.5 hours per week Stanford House Birchwood WA3 7TH If you're outgoing, full of energy and love talking to people, you'd be better off in sales with EE. Maybe you've worked in retail, or hospitality before. You know how to deal with customers but you're looking for something more exciting - a job that's going to challenge you. And, of course, you want to earn a bit more cash. Our team in Warrington is full of people like you - so you'll be in great company here. What does being a sales advisor involve? You'll join a lively sales team in our Warrington contact centre. We'll train you to take incoming calls from existing EE customers and help them find the best deals on their phones and broadband. You'll also help them to navigate the different tech products we sell. You need to be a great listener as well as a fluent talker. A lot of the time, you'll pick up on something that someone has said, then use that to match them with the perfect product. Forget what you've heard about sales Don't let what you've heard about sales put you off. Let's smash a few myths Yes, there are targets to hit. But the kind of people who like sales, love that. You're probably naturally competitive. You get a buzz out of beating the person next to you. You hate being bored at work. It's not "cold calling". The calls come in to you and you decide how best you can help the customer. That's why we value resourceful people who like fixing problems. People say it's "hard selling". It's really not! You're basically talking to people about fun tech stuff that they already want. Who doesn't love a better phone, faster broadband or a new console? Why you'll be better off at EE GREAT MONEY - you start on £26,116 which goes up to £26,738 after 8 months. UNCAPPED COMMISSION - the more you sell, the more you can earn. BRILLIANT BENEFITS - including 24/7 GP appointments for you and your family, free parking and discounts on EE products like phones and broadband that could save you £100s every year. GROWTH - we're passionate about developing our people. There are plenty of career paths across EE and BT. FLEXIBILITY - you can bank hours then take time off when you need. Plus, generous leave for carers and anyone starting a family. GREAT PEOPLE - you're working with people like you. It's a sociable, supportive environment.
FindCore are thrilled to be assisting a fast-growing customer support business with the recruitment of a Customer Care Representative . Permanent position. This is a fully office-based role in Altrincham . Monday - Friday, Permanent. This is a volume telephone role supporting predominantly older customers process applications. The right person will be confident on the phone, comfortable working at pace and, above all, patient, compassionate and genuinely good with people. Salary Negotiable + Future bonus structure of up to £2,000 + overtime opportunities Additional overtime is available, including enhanced rates for Saturdays (don't need to work any overtime, it's just an option) Key Responsibilities Handle a high volume of inbound and outbound customer calls each day. Speak with new enquiries and understand each customer's individual circumstances. Explain the company's service clearly, patiently and professionally. Support older customers who may need additional reassurance or time on the telephone. Qualify enquiries and book appointments with the Claims Team. Maintain contact with existing customers throughout their journey. Keep customer information and CRM records accurate and up to date. Deliver excellent service without using a hard-sell approach. Skills & Experience Previous experience in a telephone-based customer service, call handling, contact centre or similar role is preferred Naturally warm, patient and empathetic communication style. Confident speaking with older customers and people who may require additional support. Strong telephone manner with the ability to explain information clearly and simply. Able to build trust and rapport quickly. Previous experience within insurance, financial services, healthcare or another customer-focused environment would be advantageous but is not essential. What's on Offer Genuine progression opportunities as the company grows. Overtime available Opportunity to join a business experiencing significant growth and increasing customer demand. Rewarding role where the service provided can make a genuine difference to customers and their families. The company is looking for people who can combine high performance with genuine compassion and excellent customer care. For further information on this opportunity, please apply via the link.
Aug 11, 2026
Full time
FindCore are thrilled to be assisting a fast-growing customer support business with the recruitment of a Customer Care Representative . Permanent position. This is a fully office-based role in Altrincham . Monday - Friday, Permanent. This is a volume telephone role supporting predominantly older customers process applications. The right person will be confident on the phone, comfortable working at pace and, above all, patient, compassionate and genuinely good with people. Salary Negotiable + Future bonus structure of up to £2,000 + overtime opportunities Additional overtime is available, including enhanced rates for Saturdays (don't need to work any overtime, it's just an option) Key Responsibilities Handle a high volume of inbound and outbound customer calls each day. Speak with new enquiries and understand each customer's individual circumstances. Explain the company's service clearly, patiently and professionally. Support older customers who may need additional reassurance or time on the telephone. Qualify enquiries and book appointments with the Claims Team. Maintain contact with existing customers throughout their journey. Keep customer information and CRM records accurate and up to date. Deliver excellent service without using a hard-sell approach. Skills & Experience Previous experience in a telephone-based customer service, call handling, contact centre or similar role is preferred Naturally warm, patient and empathetic communication style. Confident speaking with older customers and people who may require additional support. Strong telephone manner with the ability to explain information clearly and simply. Able to build trust and rapport quickly. Previous experience within insurance, financial services, healthcare or another customer-focused environment would be advantageous but is not essential. What's on Offer Genuine progression opportunities as the company grows. Overtime available Opportunity to join a business experiencing significant growth and increasing customer demand. Rewarding role where the service provided can make a genuine difference to customers and their families. The company is looking for people who can combine high performance with genuine compassion and excellent customer care. For further information on this opportunity, please apply via the link.
About the role As a Field Sales Advisor, youll represent Virgin Media O2 out in local communities, introducing customers to our broadband, mobile and TV entertainment services that can make a real difference to everyday life. This is a face-to-face, target-driven role where resilience, confidence and motivation are key click apply for full job details
Aug 11, 2026
Full time
About the role As a Field Sales Advisor, youll represent Virgin Media O2 out in local communities, introducing customers to our broadband, mobile and TV entertainment services that can make a real difference to everyday life. This is a face-to-face, target-driven role where resilience, confidence and motivation are key click apply for full job details
