41 jobs found

Summary: Are you ready to build momentum and drive high-impact success? We're on a mission to be the water company people trust to supply them and are proud to work for-and we need a driven leader to help us achieve it. As our Reservoir Programme Lead, you will take total ownership of our essential rolling programme to clean and maintain every service reservoir across our network. Moving into this crucial role, you will be the driving force ensuring we consistently deliver on our key commitments to the Drinking Water Inspectorate (DWI). From securing vital resources and establishing clear timelines to mitigating risks and solving complex issues, you'll lead the charge in translating strategic goals into flawless execution. Key points to consider: Collaboration is central to this role. You will act as the primary contact for the initiative. Work alongside stakeholders in Operations, Asset Management, and Engineering to maintain progress and inform leadership. Participate in the production manager's standby rota as a core requirement. Operate predominantly in the field as a proactive, self-motivated on-site presence to resolve challenges as they arise. Focus on asset optimisation during summer pace shifts in the reservoir programme through critical valve inspections and post-plating activities. Serve as a key communication link by participating in weekly online meetings to provide real-time updates on planned initiatives and reactive maintenance tasks. If you bring essential knowledge of water network systems, understand the critical function of service reservoirs, and are hungry to take on greater responsibility while accelerating your career, then don't miss out on this opportunity-apply today to lead our delivery into the future! Main responsibilities: Own/Review the planned programme including timelines and resources needed to successfully deliver the project Consult with Key stakeholders to write OMS's to streamline the process and minimise the need for DM or PM input Coordinate and manage response to water quality failures resulting in reactive reservoir cleans SME to be the point of contact for any issues There will be an Expectation to participate in a manager's standby rota. Organising/leading Regional Project meeting and OMS review meetings Work collaboratively with Engineering/Asset Management/Distribution/Production stakeholders Plan any enabling works with Schedulers (Technician involvement) Undertake site visit to locate and identify assets (check access and operation of valves/wash out's, air valves etc.) Undertake reservoir isolation and return to service valve operations Organise the necessary WQ samples and ensure these are taken in accordance with the return to service method statement Responsibility for planning contingencies for all sites Report monthly on progress against reservoir C&I programme to Reservoir Steering Group Post and plate all valves, hydrants, wash out and other key assets on site Raise any hazards on site and follow through to satisfactory resolution Ensure the Site Schematic program is updated and kept up to date Ensure site manual is updated Ensure Geofield updates are completed Weekly meetings to discuss/present the program of works to Regional management team Regular site visits to oversee progress of works, taking ownership of any remedial actions Sign off once complete and provide a summary document of the project for future reference Experience / Qualifications / Skills (Essential) Experience in water network systems and the function of a service reservoir is essential. Excellent customer service and communication skills. Strong time management and organisational skills. Practical technical experience of a water network is desirable but not essential. Project Management experience is useful. The ability to solve complex problems and drive continuous improvement. A strong health and safety culture. Understanding of the regulatory set up of the water industry. Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. Grow a career with a meaningful purpose. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: Salary range £38,498.00 - £50,971.50, plus standby allowance (£3,355) + company van

The Thames Water Inventory and Supply team are the custodian of network & critical materials, field engineering parts & tools and mobile plant, which are managed through our distribution centres, strategic distribution hubs and depots. Operating on a 24/7 -365 basis to provide real-time distribution and equipment service to support the Thames Water businesses in meeting our service commitments. Will be responsible for understanding resource requirements and constraints to prioritise our resources effectively in order to support the demands of the field engineers' work. What you'll be doing as a Logistics Scheduler This role carries a high level of responsibility and requires an organised person who is able to plan efficiently, will engage well within the team and has the ability to provide clear communication out to the wider stakeholders involved. Engage with the Planning team and Enablers to ascertain workload and requirements to prioritise jobs both on a planned and reactive basis. Plan and allocate collection and delivery tasks to our Support Drivers with the appropriate skill set and their respective operating geography through Salesforce (system). Plan job for works preparation (SLG, cone offs and letter drop) using Salesforce to ensure all materials and equipment are delivered to the correct address and are set up ahead of the start of works. Job details should be fully compliant with all traffic management / streetworks legislation to avoid any fixed penalty notices/permit fines. Ensure that Support Drivers maintain a healthy and safe work environment and endorse the Thames Water Health & Safety commitment. Manage, allocate and prioritise the Support Drivers' work stack to meet priority jobs (2 hour/4 hour) that need to be completed. Monitor the progress of jobs by regular updates from the planning team, dig teams (gangs) and supervisors to identify if any additional materials, plant, or equipment are required. Provide daily reports of resource utilisation and planned/ reactive jobs completed to maintain Inventory Field Operations service commitments. Monitor collections to ensure no overruns and daily engagement with the planning team to ensure that permit end dates do not expire - any potential fines should be immediately escalated to supervisors. Track Salesforce for work with a forecasted completion date to plan site inspections and site clearance for support drivers. Provide a weekly report on expected weekend work to ensure resources and materials are made available. Base Location - Kidlington - OX5 1QT. Working Pattern or Hours - 45 hours per week, Monday-Friday. 7:30 am - 5 pm. What you should bring to the role To thrive in this role, the essential criteria you'll need are: Need to be organised and have a good understanding of work management processes and systems. You will have excellent attention to detail and good scheduling/ planning skills. Competent to work with business-critical systems such as Salesforce, SAP, Microsoft Excel, Outlook, and Word. Excellent verbal and written communication skills. What's in it for you? Salary starting from £31,600 per annum, depending on your level of experience. 24 days holiday per year, increasing to 28 with the length of service. (Plus bank holidays) Contributory pension - Defined Contribution - Maximum of 12% -2x employee contribution. Personal Medical Assessments - Open to all once a year. Performance-related pay plan directly linked to company performance measures and targets Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world's water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

Our leading Aerospace and Defence client is looking for a Material Planner to join its Production Operations team at Ampthill. This role is responsible for ensuring materials are available to support production schedules across complex defence manufacturing programmes. Working closely with Manufacturing, Stores, Procurement and the Master Scheduler, you'll manage material availability, monitor supply chain performance and ensure production plans remain on schedule. This is an excellent opportunity for someone with a strong materials planning or supply chain background who enjoys working in a fast-paced manufacturing environment. Key Responsibilities Report material status to the Master Scheduler, highlighting shortages and potential production delays. Work closely with Manufacturing and Stores to ensure production schedules are achieved. Raise purchase requisitions in SAP in line with agreed service level agreements. Coordinate material shipments and returns between on-site and off-site locations. Monitor programme material requirements and expedite outstanding deliveries. Identify material shortages and proactively resolve supply issues. Utilise MRP reports to ensure materials are ordered and delivered to support production. Prioritise production kits in line with manufacturing build plans. Maintain action trackers and ensure stakeholders are accountable for delivering actions. Support continuous material flow across multiple manufacturing programmes. Essential Skills & Experience Experience within a manufacturing environment, ideally Aerospace, Defence, Automotive or another regulated industry. Previous experience in Material Planning, Production Planning, Supply Chain or Inventory Control. Strong understanding of MRP systems, Bills of Materials (BOMs) and material control processes. Good working knowledge of SAP, including material management and purchase requisitions. Experience managing Line of Balance (LOB) reports and supporting shop floor kitting activities. Strong Microsoft Excel skills (macro knowledge advantageous). Excellent organisational, communication and problem-solving skills. Ability to prioritise workload and manage multiple tasks simultaneously. Strong stakeholder management skills with the confidence to chase actions and drive delivery. Desirable Experience Aerospace or Defence manufacturing. Logistics or Supply Chain background with an interest in moving into Materials Planning. Experience supporting complex production or engineering programmes. Key Competencies Planning & Organisation Communication & Collaboration Accountability & Ownership Customer Focus Problem Solving Adaptability Results-Driven Mindset About the Team Production Operations team of approximately 10 people. Primarily a desk-based planning role with regular interaction across Manufacturing, Stores and Procurement. Strong emphasis on SAP, planning and coordination rather than hands-on production.

Operations Coordinator (Training on Quality Assessing) 35,000 - 37,000 + Training on Quality + Monday to Friday + Days Only + Flexible Hours + Company Bonus Warrington, Cheshire Are you an Operations Coordinator or from a similar office-based role, who is comfortable with using various IT/Administration systems and on the phone, looking to upskill yourself and receive training quality assessing engineering work and processing vital data? On offer is the chance to join a growing a drainage and engineering company. They provide a wide range of services which you will be scheduling via the phone and through IT systems. As they are a growing company you will have the opportunity to receive training and progress your career into more senior roles across the business. In this role, you will be trained on reviewing the quality of drainage works through monitoring and assessing data from CCTV and inputting the information into the system. Following this, it will also be your duty to help organise workloads, deal with key clients via emails and on the phone. This role offers continued training and progression to help ypo become an integral asset to the business. It is a Monday to Friday role with flexible hours based on 8:00am to 5:00pm. This role would suit an Operations coordinator or similar who is looking to upskill themselves and receive training to make you an expert within a specialist engineering and drainage company that provides ongoing progression throughout the business. The Role: Receive training on assessing works on survey data and reports Support operations across the business Receive and make enquiries via the phone and emails Monday to Friday, hours based on 8:00am and 5:00pm The Person: Looking to receive training to specialise within the industry Comfortable using CRM and other IT systems Happy making enquiries and speak with clients via the phone and email Reference Number: BBBH26599 Operations, Coordinator, Planner, Scheduler, Scheduling, Admin, Administrator, Sales, Data. CCTV, Drainage, Warrington, Widnes, Runcorn, Liverpool, Manchester, Cheshire If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Operations Coordinator (Training on Quality Assessing) 35,000 - 37,000 + Training on Quality + Monday to Friday + Days Only + Flexible Hours + Company Bonus Worcester, Worcestershire Are you an Operations Coordinator or from a similar office-based role, who is comfortable with using various IT/Administration systems and on the phone, looking to upskill yourself and receive training quality assessing engineering work and processing vital data? On offer is the chance to join a growing a drainage and engineering company. They provide a wide range of services which you will be scheduling via the phone and through IT systems. As they are a growing company you will have the opportunity to receive training and progress your career into more senior roles across the business. In this role, you will be trained on reviewing the quality of drainage works through monitoring and assessing data from CCTV and inputting the information into the system. Following this, it will also be your duty to help organise workloads, deal with key clients via emails and on the phone. This role offers continued training and progression to help ypo become an integral asset to the business. It is a Monday to Friday role with flexible hours based on 8:00am to 5:00pm. This role would suit an Operations coordinator or similar who is looking to upskill themselves and receive training to make you an expert within a specialist engineering and drainage company that provides ongoing progression throughout the business. The Role: Receive training on assessing works on survey data and reports Support operations across the business Receive and make enquiries via the phone and emails Monday to Friday, hours based on 8:00am and 5:00pm The Person: Looking to receive training to specialise within the industry Comfortable using CRM and other IT systems Happy making enquiries and speak with clients via the phone and email Reference Number: BBBH26601 Operations, Coordinator, Planner, Scheduler, Scheduling, Admin, Administrator, Sales, Data. CCTV, Drainage, Worcester, Cheltenham, Evesham, Malvern, Bromsgrove, Worcestershire If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.

Are you an experienced Scheduler, seeking a new permanent role in Hampshire? My client has an immediate opportunity for a Senior Scheduler to lead a small team, ensuring diaries of the trade operatives are optimised in line with the SLA, increasing productivity, reducing cost and maintaining outstanding customer service. Responsibilities: Manage workload to ensure completion of all jobs by the end of each working day. Allocating daily tasks, as per the requirements of the business to optimise productivity and achieve all KPIs. Undertake day to day line management of Schedulers, to include great conversations; escalating any serious performance or behaviour Ensure the case management database is kept up to date and accurate, and allocation of works tracked. Review quoted works with Supervisor / Surveyor before adding them to the SPO app, track approval, raise works, liaise with contractor updates for PO and instruct contractor once PO confirmed. Manage works to include ordering materials such as Kitchens via appropriate portal, ensure materials have been delivered in timely manner. Liaise with Disrepair Supervisor and contractor to manage works, confirm dates agreed, follow works through to completion, including arranging Surveyor to complete Post Inspections of works in a timely manner Ensure pre inspection and follow on works are scheduled and recorded within the required SLA to include confirmation letters to customers. Main point of contact for internal and external stakeholders, including working closely with the Legal team, customer relations and any other high profile complaints. Create monthly Disrepair reporting slides and submit to Healthy Homes Senior Operations Manager Requirements: A sound working knowledge of legal disrepair process and obligations as set out legally and through our regulator Knowledge of Microsoft Office packages including Outlook, Word, Excel and Teams Experience working in a busy office environment with reactive priorities always maintaining professional office conduct. Ability to communicate at all levels and with a variety of audiences. Communication skills to be both written and verbal. To apply, please attach a copy of your CV

Administrator Location: Burton upon Trent, Staffordshire Pay Rate: £14.30 per hour Contract: Temporary The Recruitment Group is recruiting for our client based in Burton upon Trent, Staffordshire, who are looking for an Administrator to join their Service team. This is an excellent opportunity for an organised, proactive and customer-focused administrator who enjoys working in a fast-paced environment and is confident managing multiple priorities. The Role As an Administrator, you will provide effective administrative and coordination support to the Service department. You will play a key role in engineer scheduling, customer enquiries, parts logistics, case management and service documentation, helping to ensure the smooth and efficient day-to-day running of Service operations. You will also support departmental KPIs and help deliver a high standard of customer service to both internal and external customers. Working Hours . Monday to Thursday: 08:30am to 5:00pm, including a 1-hour unpaid lunch break. . Friday: 08:00am to 4:30pm, including a 1-hour unpaid lunch break. . Total paid hours: 37.5 hours per week. Key Responsibilities . Schedule field-based engineers and Service Partners using the CRM system, ensuring appropriate use of skill sets and maximum productivity. . Organise parts for engineers, ensuring items are dispatched from the warehouse and arranging third-party transport where required. . Prepare relevant paperwork and purchase orders for parts and logistics. . Liaise with Technical Engineering Managers regarding engineer productivity, critical sites and jobs. . Support the delivery of projects alongside individual one-off service cases. . Provide excellent customer service by handling telephone enquiries and responding to emails promptly and professionally. . Work collaboratively with schedulers and members of the Service department to resolve resourcing challenges and provide customers with the best possible attendance dates. . Prepare relevant Risk Assessments and Method Statements for service cases. . Accurately and methodically document all transactions. . Assist with the Service inbox, dealing with customer queries and raising cases for call-outs, quoted works and commissioning. . Provide timely updates to customers and internal stakeholders. . Support the achievement of company and departmental KPIs. . Manage day-to-day customer orders, logistical despatch, service works billing and general customer enquiries. . Maintain effective management of the Service inbox. . Ensure timely and professional communication with all customers, both internal and external. . Carry out any other duties required to ensure the department operates efficiently. About You The successful candidate will be: . Highly organised with strong administrative and organisational skills. . Customer-focused with a strong commitment to delivering excellent service. . Confident using IT and Microsoft packages, with the ability and willingness to learn new systems. . Numerate with strong attention to detail. . Proactive, enthusiastic and self-motivated. . Able to prioritise workload and manage multiple tasks effectively. . Comfortable working independently using your own initiative as well as being part of a wider team. . Responsible, dependable and flexible in your approach. . Comfortable working within a KPI-driven environment with a strong focus on accuracy, efficiency and service delivery. Why Apply? This is a great opportunity to join a busy Service department where you will play an important role in supporting engineers, customers and the wider operational team. Pay Rate: £14.30 per hour If you have strong administration skills, excellent attention to detail and a customer-focused approach, we would love to hear from you. How to Apply To apply, please contact: Email: (url removed) Telephone: (phone number removed) Mobile: (phone number removed) If you would like to know how we will store and process your data, please visit The Recruitment Group's home page to read their GDPR Data Protection information.

Scheduler/Aftercare Coordinator We are recruiting for an Aftercare Coordinator join our Shenstone based client. The business specialise in the design and production of innovative vehicle safety and security products. Their products range from cameras and digital video recorders through to reverse parking solutions and their customers range from individuals and small businesses through to extensive fleet work. They are a rapidly growing business and are looking to extend their dedicated and focused team. As an Aftercare Coordinator you will need to have/be: Computer literate, including a proficiency with email and MS Office Professional telephone manner Strong attention to detail Excellent communication and administrative skills Excellent organisation and time management skills with an ability to meet deadlines Ability to work co-operatively and collaboratively with all levels of employees, management and external agencies Ability to act and operate independently Good verbal and written communication skills Customer service experience would be an advantage Details: Salary : 26, 000 Working Hours : Monday - Friday 9.00am - 5.00pm Location : Shenstone Duration : Permanent Role of Aftercare Coordinator Dealing with aftercare enquires and responding to customers Overseeing the aftercare aspect for a range of projects with different companies Building relationships and liaising with customers Booking in repairs Scheduling engineers workloads and jobs Liaising with after-care engineers to arrange schedules Liaising with technical and finance departments Preparing kits when required and ensuring that aftercare engineers are fully stocked each week Delivering a high level of customer service Responding to email enquiries Offering technical support when necessary Raising sales orders in preparation invoicing Providing feedback to customers Obtaining PO's and delivering the sales orders for invoicing once the repair has been completed Maintain various spreadsheets to track and meet Key Performance Indicators Ensure data is accurate and up-to-date for performance analysis Work closely with other departments to ensure smooth operations Provide feedback and suggestions for process improvements Benefits of working as a Aftercare Coordinator: 20 days plus bank holidays Free onsite parking Pension scheme

We are seeking a highly organised and proactive Production Scheduler to join our clients manufacturing team. The successful candidate will be responsible for developing and maintaining detailed production schedules to ensure optimal workflow, meet delivery deadlines, and maximize resource utilisation. This role requires a strong understanding of supply chain processes, proficiency with ERP (Enterprise Resource Planning) systems such as SAP and Oracle, and excellent coordination skills. The Production Scheduler plays a vital role in aligning production activities with business objectives, supporting seamless operations, and fostering continuous improvement. Duties Develop comprehensive production schedules based on customer orders, inventory levels, and capacity constraints using ERP systems like SAP or Oracle. Coordinate with procurement, manufacturing, quality assurance, and logistics teams to ensure timely availability of materials and resources. Monitor production progress daily, identify potential delays or bottlenecks, and adjust schedules proactively to maintain delivery commitments. Maintain accurate records of production activities, including start and completion times, machine utilisation, and inventory movements. Collaborate with supply chain teams to forecast demand and plan capacity accordingly. Generate reports on production status, efficiency metrics, and schedule adherence for management review. Support continuous improvement initiatives by analysing scheduling processes and recommending enhancements for efficiency. Experience Proven experience as a Production Scheduler or in a similar role within a manufacturing or supply chain environment. Strong proficiency with ERP systems such as SAP or Oracle; experience with other ERP or MRP (Material Requirements Planning) systems is advantageous. In-depth understanding of supply chain management principles and manufacturing workflows. Excellent organizational skills with the ability to prioritise tasks effectively in a fast-paced environment. Demonstrated ability to communicate clearly across departments and coordinate multiple stakeholders. Knowledge of inventory management practices and capacity planning techniques. Familiarity with data analysis tools and reporting functions to support decision-making. If you possess a detail-oriented mindset combined with strong technical skills in ERP systems and supply chain management, we encourage you to apply for this dynamic opportunity. Join our client in driving operational excellence through effective scheduling and resource planning. If you know someone suitable for this role, share the word and through our referral scheme receive up to 250! Click here for further details on our recommendation scheme. This is just one of the many roles we are working on at the Sammons Recruitment Group. Please visit our website (url removed) for full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications. Any salary advertised is for search purposes only. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies.

Planner / Scheduler - EV Chargepoints - Field Service Operations Salary: 28,000- 30,000 per annum Permanent, Full-Time Location: UK Operations About the Role An exciting opportunity for you to broaden your skills and contribute to the green revolution. This is the perfect time to make the move into this forward thinking and fast-growing sector of the Electrical and Renewables industry. We are working with the industry leader, with a vision to change the way people drive. They have made it their mission to install a charging point everywhere you park. To make that vision a reality we need the best talent in the industry - a vision Search Energy are proud to support. We are looking for a highly organised, proactive and solutions-focused Planner / Scheduler to join our growing operations team. This is a pivotal role at the heart of the business, responsible for ensuring our engineers and field teams are in the right place, at the right time, with the right information and resources to deliver an exceptional service to our customers. You will deliver the planning and scheduling of new installations, planned preventative maintenance (PPM), reactive and remedial works, service visits, and urgent breakdowns across the UK. You'll balance forward planning with real-time operational demands, continually reviewing and adapting schedules to maximise engineer productivity, minimise travel time and ensure all work is completed within agreed customer timescales and SLAs. Working closely with the Scheduling & Planning Manager, Field Ops Managers, Engineering Teams, customers, contractors and other internal stakeholders, you will be a central point of communication and play a key role in keeping day-to-day operations running smoothly. If you enjoy problem-solving, working with data, coordinating people and resources, and making quick, informed decisions in a fast-paced environment, this could be an excellent opportunity for you. Key Responsibilities Planning & Scheduling Plan and schedule Installations, PPM, reactive, remedial and other field service works in line with contractual frequencies, priorities and customer requirements. Allocate jobs to the most appropriate engineer based on location, skills, availability, workload and priority. Optimise engineer diaries and travel routes to reduce travel time and maximise productive working hours. Balance workloads effectively to ensure resources are used efficiently. Build and maintain daily, weekly and longer-term work plans. Ensure planned and reactive works are scheduled within agreed SLAs and contractual timescales. Continually review and adjust schedules throughout the day in response to emergencies, delays, cancellations, access issues and changing priorities. Coordinate subcontractors and external resources where required. Ensure completed works, cancellations, access issues and customer requests are accurately recorded and schedules remain up to date. Identify and escalate potential scheduling risks, service issues or resource constraints to the management team. Engineer Coordination Act as a point of contact for engineers throughout the working day. Provide engineers with accurate job instructions, customer details, site contacts, access information and any specific requirements. Ensure engineers have the information, tools, parts and resources required to complete their work effectively. Monitor engineer progress and proactively adjust schedules where necessary. Resolve scheduling conflicts quickly and effectively. Prioritise urgent and breakdown works while minimising disruption to planned schedules. Keep engineers informed of changes to appointments, priorities and customer requirements. Customer & Stakeholder Communication Contact customers proactively to arrange appointments and confirm attendance dates and expected arrival times. Notify customers promptly and professionally of delays, changes or rescheduled visits. Respond to scheduling enquiries and manage customer expectations effectively. Build positive customer relationships through clear, professional and proactive communication. Coordinate effectively with engineers, contractors, customers and internal teams to ensure smooth delivery of services. Data, Performance & Continuous Improvement Use operational data and system information to support planning and decision-making. Monitor and contribute to reporting on key operational measures such as engineer utilisation, scheduling efficiency, productivity and first-time fix performance. Identify trends, recurring issues and opportunities to improve operational performance. Recommend improvements to scheduling processes, workflows and systems. Support the development and improvement of planning tools and processes. Work closely with the management team and wider operations team to improve engineer utilisation, customer service and overall efficiency. About You We're looking for someone who is highly organised, commercially aware and confident managing competing priorities. You will be comfortable working in a fast-paced operational environment where plans can change quickly and decisions need to be made calmly and effectively. Essential Skills & Experience Previous experience in a planning, scheduling, coordination, logistics or workflow management role. Excellent organisational and time-management skills. Strong ability to prioritise workloads and manage multiple tasks simultaneously. Excellent geographical awareness and confidence with route planning. Strong IT skills and confidence using Microsoft Outlook, Excel and business management systems. Ability to quickly learn and use scheduling and field service management software such as Joblogic or similar systems. Excellent verbal and written communication skills. Strong attention to detail and a high level of accuracy. Ability to analyse information and use operational data to make effective decisions. Ability to remain calm, proactive and solution-focused under pressure. Professional, customer-focused approach. Ability to communicate effectively with engineers, customers, contractors and internal stakeholders. Desirable Experience Experience within engineering, facilities management, utilities, wastewater, water hygiene, HVAC, telecoms, transport/logistics or another field service environment. Experience coordinating multiple mobile engineers or field-based teams. Previous experience of PPM scheduling and preventative maintenance programmes. Understanding of SLAs, contractual service requirements and operational KPIs. Experience using route optimisation, CRM or field service management systems. Why Join Us? This is an exciting opportunity to become a key part of our operations team and make a genuine impact on how effectively our services are delivered. You'll have the opportunity to: Play a central role in a busy and growing operation. Make a measurable difference to engineer productivity and customer satisfaction. Develop your planning, scheduling and operational management skills. Work closely with experienced engineering and operational teams. Help shape and improve our scheduling processes and systems. Take ownership of your workload and contribute ideas that improve the way we operate. We value people who are proactive, dependable, organised and always looking for a better way of doing things. If you are a confident planner who enjoys solving problems, coordinating people and keeping operations moving, we would love to hear from you. Salary: 28,000- 30,000 per annum Additional benefits; EV Salary Sacrifice Scheme, Pension, Life Insurance, Employee wellbeing and retail discounts, 21 days holiday, rising 1 per year. Holiday purchase scheme. Experience: Planner / Scheduler experience: 2 years preferred Successful Candidates will be contacted week commencing 31st August Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Planning and Scheduling Manager - EV Chargepoints - Field Service Operations Salary: 34,000 plus bonus, OTE 36-38k per annum Permanent, Full-Time Location: UK Operations About the Role An exciting opportunity for you to broaden your skills and contribute to the green revolution. This is the perfect time to make the move into this forward thinking and fast-growing sector of the Electrical and Renewables industry. We are working with the industry leader, with a vision to change the way people drive. They have made it their mission to install a charging point everywhere you park. To make that vision a reality we need the best talent in the industry - a vision Search Energy are proud to support. We are looking for a highly organised, proactive and solutions-focused Planning and Scheduling Manager to join our growing operations team. This is a pivotal role at the heart of the business, responsible for ensuring our team of planners and schedulers are supporting the field management team and field engineers to be in the right place, at the right time, with the right information and resources to deliver an exceptional service to our customers. You will supervise the positively impact the planning and scheduling of new installations, planned preventative maintenance (PPM), reactive and remedial works, service visits, and urgent breakdowns across the UK. You'll work with your team to balance forward planning with real-time operational demands, continually review and adapting schedules to maximise engineer productivity, minimise travel time and ensure all work is completed within agreed customer timescales and SLAs. Working closely with your team, the Field Ops Managers, Engineering Teams, customers, contractors and other internal stakeholders, you will be a central point of communication and play a key role in keeping day-to-day operations running smoothly. If you enjoy problem-solving, working with data, coordinating people and resources, and making quick, informed decisions in a fast-paced environment, this could be an excellent opportunity for you. Key Responsibilities Planning & Scheduling Manage the team to deliver the most effective planning and scheduling service for Installations, PPM, reactive, remedial and other field service works in line with contractual frequencies, priorities and customer requirements. Ensure the team are allocating jobs to the most appropriate engineer based on location, skills, availability, workload and priority. Help the team focus on optimising engineer diaries and travel routes to reduce travel time and maximise productive working hours. Balance workloads effectively to ensure resources are used efficiently. Build and maintain daily, weekly and longer-term work plans. Ensure planned and reactive works are scheduled within agreed SLAs and contractual timescales. Ensure the team are continually reviewing and adjusting schedules throughout the day in response to emergencies, delays, cancellations, access issues and changing priorities. Coordinate subcontractors and external resources where required. Ensure completed works, cancellations, access issues and customer requests are accurately recorded and schedules remain up to date. Identify and escalate potential scheduling risks, service issues or resource constraints to the management team. Engineer Coordination Act as an escalation point for engineers throughout the working day. Ensure the team provide engineers with accurate job instructions, customer details, site contacts, access information and any specific requirements. Support team to ensure engineers have the information, tools, parts and resources required to complete their work effectively. Monitor team progress and proactively adjust schedules where necessary. Identify and resolve scheduling conflicts quickly and effectively. Ensure team keep engineers and ops managers informed of changes to appointments, priorities and customer requirements. Customer & Stakeholder Communication Handle any customer escalations or complaints regarding scheduling / planning service. Ensure team are notifying customers promptly and professionally of delays, changes or rescheduled visits. Respond to scheduling enquiries and manage customer expectations effectively. Build positive customer relationships through clear, professional and proactive communication. Coordinate effectively with your team, ops managers, engineers, contractors, customers and internal teams to ensure smooth delivery of services. Data, Performance & Continuous Improvement Use operational data and system information to support planning and decision-making. Monitor and contribute to reporting on key operational measures such as engineer utilisation, scheduling efficiency, productivity and first-time fix performance. Identify trends, recurring issues and opportunities to improve operational performance. Recommend improvements to scheduling processes, workflows and systems. Support the development and improvement of planning tools and processes. Work closely with the management team and wider operations team to improve engineer utilisation, customer service and overall efficiency. About You We're looking for someone who is highly organised, commercially aware and confident managing competing priorities. You will be comfortable working in a fast-paced operational environment where plans can change quickly, and decisions need to be made calmly and effectively. Essential Skills & Experience Previous experience in a supervisory or management capacity with planning, scheduling, coordination, logistics or workflow management teams. Excellent organisational and time-management skills. Strong ability to prioritise workloads and manage multiple tasks simultaneously. Excellent geographical awareness and confidence with route planning. Strong IT skills and confidence using Microsoft Outlook, Excel and business management systems. Ability to quickly learn and use scheduling and field service management software. Excellent verbal and written communication skills. Strong attention to detail and a high level of accuracy. Ability to analyse information and use operational data to make effective decisions. Ability to remain calm, proactive and solution-focused under pressure. Professional, customer-focused approach. Ability to communicate effectively with engineers, customers, contractors and internal stakeholders. Desirable Experience Experience within engineering, facilities management, utilities, wastewater, water hygiene, HVAC, telecoms, transport/logistics or another field service environment. Experience of managing a team who are responsible for coordinating multiple mobile engineers or field-based teams. Previous experience of PPM scheduling and preventative maintenance programmes. Understanding of SLAs, contractual service requirements and operational KPIs. Experience using route optimisation, CRM or field service management systems. Why Join Us? This is an exciting opportunity to become a key part of our operations team and make a genuine impact on how effectively our services are delivered. You'll have the opportunity to: Play a central role in a busy and growing operation. Contribute to the drive for sustainability in the UK. Make a measurable difference to engineer productivity and customer satisfaction. Develop your supervisory skills within a planning, scheduling and operational management environment. Work closely with experienced engineering and operational teams. Help shape and improve our scheduling processes and systems. Take ownership of your workload and contribute ideas that improve the way we operate. We value people who are proactive, dependable, organised and always looking for a better way of doing things. If you are a confident planner who enjoys solving problems, coordinating people and keeping operations moving, we would love to hear from you. Salary: 34,000 plus bonus OT 36,000 - 38,000 per annum Additional benefits; EV Salary Sacrifice Scheme, Pension, Life Insurance, Employee wellbeing and retail discounts, 21 days holiday, rising 1 per year. Holiday purchase scheme. Experience: Planning and Scheduling Manager experience: 2 years preferred Successful candidates will be contacted w/c 31st August Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Hours: 8:00am-4:30pm or 8:30am-5:00pm A well-established Fire Protection Company is looking to appoint an experienced Senior Administrator / Scheduler to join their busy operations team in Coleshill on an immediate basis. This is a key position within the business, responsible for coordinating engineers, managing schedules, liaising with clients, and ensuring the smooth delivery of fire protection projects and maintenance works. Key Responsibilities: Scheduling and coordinating engineers and site visits Managing work orders and job allocation Liaising with clients and providing regular updates Maintaining accurate records and compliance documentation Supporting the operations team with planning and administration Monitoring job progress and ensuring deadlines are met Requirements: Previous experience in a scheduling, planning, or senior administrative role Strong organisational and communication skills Ability to work in a fast-paced environment and manage multiple priorities Excellent IT and system skills Experience using Uptick would be a significant advantage, although training can be provided for the right individual This is an excellent opportunity to join a growing and respected fire protection business, where you'll play a vital role in supporting operational delivery, engineer utilisation, and customer service.

An exciting opportunity has arisen for an experienced Scheduler to join a friendly team based in Milton Keynes. You'll be part of a collaborative group responsible for coordinating the schedules of field-based service & installation technicians. Working Hours: 37.5 hours per week Monday to Friday: 08:30 - 17:00 Weekend cover on a rota basis Hybrid working available (3 days in office, 2 days from home) after probation which is 3 months Key Responsibilities: Allocate reactive and installation work to meet service level agreements Plan installation Collaborate with Regional Operations Managers to achieve a First Time Fix Ensure follow-up work is reviewed and updated promptly Coordinate return visits within 48 hours Liaise with internal service support teams to ensure smooth operations Provide accurate ETAs and updates to internal teams and customers Manage and monitor aged calls to ensure timely resolution Essential Skills & Experience: Minimum of 2 year's experience in a planning or scheduling role Strong written and verbal communication skills Excellent UK geographical knowledge Highly organised with the ability to self-manage Familiarity with SAP Methodical and detail-oriented Able to prioritise and work under pressure Strong multitasking abilities Team player with a professional telephone manner Self-motivated and proactive Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.

An exciting opportunity has arisen for an experienced Production Scheduler to join a leading aerospace manufacturing organisation undergoing significant investment and operational transformation. Working within a highly regulated manufacturing environment, you will be responsible for developing and executing short-term production schedules, ensuring alignment with customer demand, material availability and operational priorities. This is a key role focused on production flow, schedule adherence, work order management and cross-functional coordination across Operations, Materials, Quality and Supply Chain teams. Key Responsibilities Create and manage detailed 1-2 week production schedules aligned to the Master Production Schedule (MPS). Release work orders and ensure material, documentation and resource readiness. Monitor production performance, managing bottlenecks, constraints and recovery plans. Re-prioritise and re-sequence work orders to maintain delivery commitments. Coordinate with Procurement, Stores and Quality to resolve material shortages and WIP issues. Support recovery of past-due orders through expediting and proactive planning. Track schedule adherence and drive continuous improvement initiatives. Maintain ERP/MRP data integrity, planning parameters and production master data. Provide regular updates on production risks, capacity constraints and recovery actions. About You Experience in Production Scheduling, Production Control, Planning or Shop Floor Coordination within a manufacturing environment. Strong understanding of ERP/MRP systems and production planning processes. Ability to analyse data, manage changing priorities and solve operational challenges. Excellent stakeholder management skills with the ability to work across multiple functions. Strong attention to detail and commitment to data accuracy. Aerospace, engineering, automotive, defence or other complex manufacturing experience would be advantageous. What's on Offer Opportunity to play a key role within a major manufacturing transformation programme. Exposure to advanced production and operational planning environments. Collaborative, high-performance culture within a globally recognised engineering business. Competitive salary and benefits package.

Production Delivery Manager (Contract) Location: Wimborne, Dorset Duration: Initial contract through to Christmas 2026 with scope for permanent opportunities. Working Pattern: Full-time, 100% onsite Interview Process: Face-to-face interview required The Opportunity We are recruiting for a Delivery Manager to join a busy aftermarket manufacturing operation during a critical period of growth and year-end delivery activity. This is a highly visible role that sits at the centre of the operation, working across Production, Engineering, Procurement, Quality and Planning teams to ensure products move smoothly through the repair and manufacturing process and are delivered on time, to cost and to the required quality standards. This is not a traditional project delivery role. Instead, we're looking for someone who can coordinate stakeholders, manage work-in-progress (WIP), remove obstacles, chase progress and drive delivery performance across the business. The Role As Delivery Manager, you will be responsible for ensuring products are delivered in line with customer commitments and revenue objectives. You will act as the focal point between multiple functions, identifying risks, escalating issues and driving actions to completion. Key responsibilities include: Managing and tracking work-in-progress (WIP) across the operation. Coordinating delivery activities between Production, Procurement, Engineering, Quality and Planning teams. Running WIP and delivery review meetings and ensuring accurate completion forecasts are maintained. Identifying and resolving delivery blockers impacting schedule performance. Supporting on-time delivery (OTD) and revenue targets through effective planning and issue resolution. Escalating key risks and delivery concerns to leadership teams when required. Working closely with material planners, manufacturing engineers, quality teams and procurement to ensure products continue moving through the process. Producing and maintaining delivery performance reporting and forecasts. The position is approximately 70% office-based and 30% shop floor-facing, although this will vary depending on operational priorities and customer requirements. About You We're interested in candidates who have experience within manufacturing, engineering, production or repair environments and are comfortable operating across multiple functions to achieve delivery objectives. You may currently be working as a: Delivery Manager Production Supervisor Manufacturing Supervisor Production Planner Scheduler Operations Coordinator Production Controller Manufacturing Project Coordinator Supply Chain or MRP Controller To be successful, you'll ideally have: Experience within a manufacturing, engineering or production environment. Planning, scheduling or production control experience. Strong problem-solving and issue-resolution skills. Excellent stakeholder management and communication abilities. The ability to influence and drive actions without direct authority. Strong organisational skills and attention to detail. Good commercial and financial awareness. Experience using MRP/ERP systems would be advantageous. Previous aerospace, repair, overhaul or aftermarket experience would be beneficial. What's on Offer? Opportunity to join a high-profile manufacturing operation during a busy and exciting period. Influential role with significant exposure across the business. Potential for longer-term opportunities for the right individual. Immediate impact role where your contribution will directly support customer delivery performance. If you're a hands-on delivery professional who enjoys solving problems, coordinating stakeholders and keeping production moving, we'd like to hear from you. Candidates must be eligible to live and work in the UK freely, adhering to ITAR restrictions and eligible for baseline clearance

Abbot Fire Group is looking for a seasoned, proactive Operations Controller/Planner-Scheduler to join our team. This is a varied and pivotal operational role responsible for coordinating the day-to-day running of the business, ensuring engineers are scheduled efficiently, systems and processes are maintained, and customers receive an exceptional level of service. You'll oversee planning, compliance, administration and operational support, working closely with engineers and colleagues across operations, finance and sales to ensure every job is delivered accurately, efficiently and safely. Your ability to keep the plates spinning will be your greatest strength, along with your natural talent for organisation, problem-solving and delivering first-class customer service. You'll be the central point of coordination between engineers, customers and internal departments, ensuring work flows seamlessly from booking through to invoicing. What you receive for joining us: We're offering a competitive salary, 25 days holiday plus Bank Holidays, and a company pension and your birthday off. This is a 100% office-based role at our Gawcott office, working 40 hours per week. We offer flexibility on working hours, with the choice of 8am 4pm, 8.30am 4.30pm or 9am 5pm, Monday to Friday. Here's a look at some of the things you'll be doing: Coordinate the day-to-day operation of the business by managing systems, inducting and training staff, ensuring compliance with company policies and health & safety requirements, supporting fleet, warehouse and office management, stock control, audits, and maintaining efficient administrative systems. Plan, schedule and monitor engineer workloads using CRM systems, Gabriel, Excel and customer portals, producing permits, RAMS and supporting documentation, allocating jobs based on priority, skills and location, updating customer portals, tracking progress through to completion and ensuring full engineer utilisation. Provide outstanding customer and engineer support by managing incoming enquiries, confirming appointments, supplying site information, resolving operational issues, processing orders, obtaining missing information, managing recommendations and quotations, and ensuring accurate documentation is returned and ready for invoicing. Drive operational efficiency and continuous improvement by checking job sheets, timesheets and invoicing information, supporting finance with accurate billing data, improving planning processes and CRM usage, assisting with marketing and company events, covering colleagues during absences, maintaining confidentiality and undertaking any additional duties required to support the business. Can you show experience in some of these areas? Experience within an Operations Controller, Planner, Scheduler or Coordination role, managing engineers or field-based teams and ensuring the smooth day-to-day running of business operations. Strong knowledge of planning, scheduling, CRM systems, customer portals and administration, with experience tracking jobs from booking through to completion and invoicing. Good understanding of Health & Safety, including PPE, RAMS, permits, compliance documentation and supporting audits, together with excellent organisational, prioritisation and problem-solving skills. Excellent communication skills with the ability to build strong relationships with customers, engineers and colleagues, whilst remaining adaptable, proactive, highly organised and committed to delivering exceptional customer service. Introducing our organisation: Abbot Fire Group is proud to be part of Complii. Complii is a leading integrated provider of safety and regulatory compliance services across our water, air, fire, electrical, and vertical transportation divisions, supporting organisations nationwide to operate safely, compliantly, and responsibly. This role offers an excellent opportunity to play a key part in the continued growth and success of our business while helping deliver operational excellence across the organisation.

Abbot Fire Group is looking for a seasoned, proactive Operations Controller/Planner-Scheduler to join our team. This is a varied and pivotal operational role responsible for coordinating the day-to-day running of the business, ensuring engineers are scheduled efficiently, systems and processes are maintained, and customers receive an exceptional level of service. You'll oversee planning, compliance, administration and operational support, working closely with engineers and colleagues across operations, finance and sales to ensure every job is delivered accurately, efficiently and safely. Your ability to keep the plates spinning will be your greatest strength, along with your natural talent for organisation, problem-solving and delivering first-class customer service. You'll be the central point of coordination between engineers, customers and internal departments, ensuring work flows seamlessly from booking through to invoicing. What you receive for joining us: We're offering a competitive salary, 25 days holiday plus Bank Holidays, and a company pension and your birthday off. This is a 100% office-based role at our Gawcott office, working 40 hours per week. We offer flexibility on working hours, with the choice of 8am 4pm, 8.30am 4.30pm or 9am 5pm, Monday to Friday. Here's a look at some of the things you'll be doing: Coordinate the day-to-day operation of the business by managing systems, inducting and training staff, ensuring compliance with company policies and health & safety requirements, supporting fleet, warehouse and office management, stock control, audits, and maintaining efficient administrative systems. Plan, schedule and monitor engineer workloads using CRM systems, Gabriel, Excel and customer portals, producing permits, RAMS and supporting documentation, allocating jobs based on priority, skills and location, updating customer portals, tracking progress through to completion and ensuring full engineer utilisation. Provide outstanding customer and engineer support by managing incoming enquiries, confirming appointments, supplying site information, resolving operational issues, processing orders, obtaining missing information, managing recommendations and quotations, and ensuring accurate documentation is returned and ready for invoicing. Drive operational efficiency and continuous improvement by checking job sheets, timesheets and invoicing information, supporting finance with accurate billing data, improving planning processes and CRM usage, assisting with marketing and company events, covering colleagues during absences, maintaining confidentiality and undertaking any additional duties required to support the business. Can you show experience in some of these areas? Experience within an Operations Controller, Planner, Scheduler or Coordination role, managing engineers or field-based teams and ensuring the smooth day-to-day running of business operations. Strong knowledge of planning, scheduling, CRM systems, customer portals and administration, with experience tracking jobs from booking through to completion and invoicing. Good understanding of Health & Safety, including PPE, RAMS, permits, compliance documentation and supporting audits, together with excellent organisational, prioritisation and problem-solving skills. Excellent communication skills with the ability to build strong relationships with customers, engineers and colleagues, whilst remaining adaptable, proactive, highly organised and committed to delivering exceptional customer service. Introducing our organisation: Abbot Fire Group is proud to be part of Complii. Complii is a leading integrated provider of safety and regulatory compliance services across our water, air, fire, electrical, and vertical transportation divisions, supporting organisations nationwide to operate safely, compliantly, and responsibly. This role offers an excellent opportunity to play a key part in the continued growth and success of our business while helping deliver operational excellence across the organisation.

Pasquill Chorley Full Time Monday to Friday, 8:00am - 5:00pm Office Based At Pasquill, we're looking for a Transport Planning Scheduler to join our team at our Chorley site. This isn't just a role where you'll be moving schedules around a screen. You'll be the person helping keep our site running smoothly, making sure our customers get what they need, when they need it. Every day, you'll be speaking with customers, coordinating deliveries and finding solutions when plans inevitably change. If you're someone who genuinely enjoys organising, planning ahead, and getting a sense of achievement from seeing everything come together, we'd love to hear from you. You'll join a friendly and supportive team where communication, teamwork and customer service are at the heart of what we do. This is a role where you'll quickly become known across the business because so many people rely on the support and coordination you provide. Pasquill, part of Saint-Gobain UK & Ireland, is one of the UK's leading manufacturers of roof trusses, engineered floor joists and timber frame solutions. We're proud of the products we create, but we're even prouder of the people who make it happen every day. What we're looking for: Experience in transport planning, logistics, scheduling, operations coordination, customer service or a similar fast-paced environment. Excellent organisational skills and the ability to juggle multiple priorities while keeping attention to detail. Confidence using Microsoft Office, particularly Excel. Strong communication skills and the ability to build positive working relationships with colleagues, customers and suppliers. A calm and proactive approach when plans change and priorities shift. What you'll be doing: Planning and coordinating customer deliveries to ensure products arrive on time and customers are kept informed. Working closely with production teams to align manufacturing schedules with delivery requirements. Preparing daily transport schedules and communicating plans with transport contractors and drivers. Liaising with customers, suppliers and internal teams to manage changes and resolve issues quickly and professionally. Producing and managing dispatch and production documentation to support smooth day-to-day operations. Are Pasquill and Saint-Gobain inclusive employers? Saint-Gobain is a worldwide leader in light and sustainable construction, following our purpose of 'Making the World a Better Home'. We play a part in improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role. Whilst we can't promise to meet every request when we're recruiting, we do promise to listen. If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you!

Abbot Fire Group is looking for a seasoned, proactive Operations Controller/Planner-Scheduler to join our team. This is a varied and pivotal operational role responsible for coordinating the day-to-day running of the business, ensuring engineers are scheduled efficiently, systems and processes are maintained, and customers receive an exceptional level of service. You'll oversee planning, compliance, administration and operational support, working closely with engineers and colleagues across operations, finance and sales to ensure every job is delivered accurately, efficiently and safely. Your ability to keep the plates spinning will be your greatest strength, along with your natural talent for organisation, problem-solving and delivering first-class customer service. You'll be the central point of coordination between engineers, customers and internal departments, ensuring work flows seamlessly from booking through to invoicing. What you receive for joining us: We're offering a competitive salary, 25 days holiday plus Bank Holidays, and a company pension and your birthday off. This is a 100% office-based role at our Gawcott office, working 40 hours per week. We offer flexibility on working hours, with the choice of 8am 4pm, 8.30am 4.30pm or 9am 5pm, Monday to Friday. Here's a look at some of the things you'll be doing: Coordinate the day-to-day operation of the business by managing systems, inducting and training staff, ensuring compliance with company policies and health & safety requirements, supporting fleet, warehouse and office management, stock control, audits, and maintaining efficient administrative systems. Plan, schedule and monitor engineer workloads using CRM systems, Gabriel, Excel and customer portals, producing permits, RAMS and supporting documentation, allocating jobs based on priority, skills and location, updating customer portals, tracking progress through to completion and ensuring full engineer utilisation. Provide outstanding customer and engineer support by managing incoming enquiries, confirming appointments, supplying site information, resolving operational issues, processing orders, obtaining missing information, managing recommendations and quotations, and ensuring accurate documentation is returned and ready for invoicing. Drive operational efficiency and continuous improvement by checking job sheets, timesheets and invoicing information, supporting finance with accurate billing data, improving planning processes and CRM usage, assisting with marketing and company events, covering colleagues during absences, maintaining confidentiality and undertaking any additional duties required to support the business. Can you show experience in some of these areas? Experience within an Operations Controller, Planner, Scheduler or Coordination role, managing engineers or field-based teams and ensuring the smooth day-to-day running of business operations. Strong knowledge of planning, scheduling, CRM systems, customer portals and administration, with experience tracking jobs from booking through to completion and invoicing. Good understanding of Health & Safety, including PPE, RAMS, permits, compliance documentation and supporting audits, together with excellent organisational, prioritisation and problem-solving skills. Excellent communication skills with the ability to build strong relationships with customers, engineers and colleagues, whilst remaining adaptable, proactive, highly organised and committed to delivering exceptional customer service. Introducing our organisation: Abbot Fire Group is proud to be part of Complii. Complii is a leading integrated provider of safety and regulatory compliance services across our water, air, fire, electrical, and vertical transportation divisions, supporting organisations nationwide to operate safely, compliantly, and responsibly. This role offers an excellent opportunity to play a key part in the continued growth and success of our business while helping deliver operational excellence across the organisation.

PARCOR is a multi-disciplinary property consultancy helping clients create safer, more sustainable and higher-performing homes. We work across the built environment, providing expert consultancy in Domestic Retrofit, Building Surveying and Project Management. Our clients trust us to solve complex challenges through technical expertise, practical advice and a collaborative approach. Whether supporting long-term asset management, improving building safety or delivering retrofit programmes, we are committed to achieving positive outcomes for our clients, their buildings and the communities they serve. People are at the heart of everything we do. We foster a culture of collaboration, innovation and continuous improvement, where everyone is encouraged to contribute ideas, develop their skills and make a meaningful impact. As we continue to grow, we're looking for talented people who share our ambition to deliver exceptional services and help shape the future of the built environment. Following a period of sustained growth over the last five years, we are looking for a Surveyor Manager to ensure PARCOR has an appropriately skilled, geographically balanced, reliable and commercially sustainable external surveyor and assessor network capable of meeting current project requirements and forecast demand. The role owns external-resource planning, recruitment, supplier relationships, capacity, commercial performance, deployment strategy and supplier-performance management. Key Responsibilities: 1. Capacity and demand planning • Maintain a forward view of surveyor and assessor demand by service, project, geography and competence, using live project requirements and the future pipeline. • Identify capacity gaps early and maintain recruitment, onboarding and contingency plans that support mobilisation lead times and reduce delivery risk. • Work with Project Managers to understand project phasing, productivity assumptions and priority areas, translating these into a practical resource plan. • Maintain visibility of available capacity, geography, onboarding, competence and project suitability across the external network. 2. Recruitment and network development • Lead proactive recruitment of freelance surveyors and assessors, prioritising direct relationships where commercially and operationally appropriate. • Build and maintain a geographically resilient network, with particular focus on known hard-to-resource areas and service-specific competence gaps. • Own the supplier onboarding process at a management level, ensuring required commercial, compliance and competence checks are completed before allocation. Routine document collection may be supported by the other support staff. • Develop preferred supplier/surveyor tiers based on competence, reliability, productivity, quality and commercial performance. 3. Supplier relationship and performance management • Own day-to-day commercial relationships with freelance surveyors, assessors and relevant agencies, ensuring expectations, rates, availability and service requirements are understood. • Monitor supplier performance using project, scheduling and QA data, including reliability, productivity, quality, no-access behaviour, communication and cost. • Hold performance conversations where required and agree improvement actions, increased monitoring, restricted allocation or removal from the active panel where appropriate. • Work with the Technical & Quality Manager so that technical QA findings and competence information directly inform supplier-performance and allocation decisions. 4. Commercial and deployment efficiency • Manage supplier rates and commercial terms within agreed parameters, escalating material exceptions for approval. • Reduce avoidable travel, agency dependency and inefficient deployment by balancing geography, availability, competence, productivity and cost. • Set allocation principles and capacity priorities for the Operations Scheduler and Project Managers; the Scheduler remains responsible for day-to-day appointment execution. • Identify and quantify cost-saving opportunities without compromising service quality or delivery resilience. 5. Risk, reporting and improvement • Maintain contingency plans for regional shortages, specialist competence gaps, supplier failure and peak-demand periods. Report capacity, recruitment, supplier performance, commercial risks and improvement opportunities to the Head of Operations and relevant Project Managers. • Chair or lead regular resource and supplier-performance reviews, with clear actions and ownership. • Work with the IT Infrastructure & Systems Manager to improve visibility, automation and reporting of external-resource data. • Continuously improve network-management processes so the model can scale without adding unnecessary fixed overhead. What you'll bring: • Experience managing an external workforce, supplier network, field resource or comparable operational supply chain. • Strong planning and forecasting skills, with the ability to translate project pipelines into resource requirements. • Commercial awareness and confidence discussing rates, cost, value and supplier performance. • Strong data-analysis skills and the ability to use performance information to make allocation and supplier-management decisions. • Excellent relationship-management and communication skills across suppliers, internal teams and senior stakeholders. • Proactive problem-solving, with the ability to anticipate shortages and put contingency plans in place before delivery is affected. • Good understanding of geographically distributed field operations; knowledge of surveying, EPC or retrofit delivery would be advantageous. • Comfortable working in a fast-moving environment where demand and regional resource requirements can change quickly. Benefits Package: • Competitive salary • Progression opportunities • Central office location with excellent transport links • Hybrid working • Flexible working hours • Pension scheme