An excellent opportunity has arisen for an experienced IT Manager to join a highly regarded education organisation in South Wiltshire. The role offers a salary of up to £48,000 DOE, 26 days annual leave plus Bank Holidays, a generous pension, Health Cash Plan, Employee Assistance Programme, gym membership options, cycle to work and car lease schemes, retail discounts and ongoing professional development. Working as part of a collaborative IT team, you will take responsibility for the IT infrastructure, networks, cyber security and core systems. You will also lead a small technical team and help deliver an ambitious digital strategy that supports teaching, learning and the wider school community. About the role As IT Manager, you will be responsible for the day to day management, security, reliability and performance of the technology environment. This is a hands on IT management position combining technical infrastructure expertise, project delivery and team leadership. It would suit someone who enjoys resolving complex technical issues, improving IT services and supporting the development of technical colleagues. Key responsibilities Manage and maintain the school's IT infrastructure, servers, switches, routers and network environment Ensure the security, resilience and availability of core IT systems Lead infrastructure upgrades and technology improvement projects Manage staff and pupil device deployment Support Windows Server, Microsoft technologies and key applications Maintain backup, cyber security and disaster recovery processes Line manage, support and mentor IT Technicians Oversee the IT Service Desk, asset management and technical documentation Work closely with senior leadership to support the school's Digital Strategy Manage third party technology suppliers and service providers where required About you You will have previous experience managing complex IT infrastructure and network environments, together with strong technical knowledge across networking, servers, cyber security and Microsoft technologies. You should also have: Strong networking knowledge, including switches, routers and wireless technologies Experience supporting Windows Server and Microsoft environments Experience delivering infrastructure upgrades and digital transformation projects Excellent troubleshooting and problem solving skills Strong communication and stakeholder management abilities Previous experience leading, supervising or mentoring technical staff Relevant IT qualifications or equivalent commercial experience Experience within a school, college, university or wider education environment would be advantageous but is not essential. This position may suit an experienced IT Manager, IT Network Manager, Infrastructure Manager, IT Systems Manager, Network Manager, Senior Infrastructure Engineer or Senior IT Engineer seeking their next opportunity within the education sector. Apply today for immediate consideration.
Aug 14, 2026
Full time
An excellent opportunity has arisen for an experienced IT Manager to join a highly regarded education organisation in South Wiltshire. The role offers a salary of up to £48,000 DOE, 26 days annual leave plus Bank Holidays, a generous pension, Health Cash Plan, Employee Assistance Programme, gym membership options, cycle to work and car lease schemes, retail discounts and ongoing professional development. Working as part of a collaborative IT team, you will take responsibility for the IT infrastructure, networks, cyber security and core systems. You will also lead a small technical team and help deliver an ambitious digital strategy that supports teaching, learning and the wider school community. About the role As IT Manager, you will be responsible for the day to day management, security, reliability and performance of the technology environment. This is a hands on IT management position combining technical infrastructure expertise, project delivery and team leadership. It would suit someone who enjoys resolving complex technical issues, improving IT services and supporting the development of technical colleagues. Key responsibilities Manage and maintain the school's IT infrastructure, servers, switches, routers and network environment Ensure the security, resilience and availability of core IT systems Lead infrastructure upgrades and technology improvement projects Manage staff and pupil device deployment Support Windows Server, Microsoft technologies and key applications Maintain backup, cyber security and disaster recovery processes Line manage, support and mentor IT Technicians Oversee the IT Service Desk, asset management and technical documentation Work closely with senior leadership to support the school's Digital Strategy Manage third party technology suppliers and service providers where required About you You will have previous experience managing complex IT infrastructure and network environments, together with strong technical knowledge across networking, servers, cyber security and Microsoft technologies. You should also have: Strong networking knowledge, including switches, routers and wireless technologies Experience supporting Windows Server and Microsoft environments Experience delivering infrastructure upgrades and digital transformation projects Excellent troubleshooting and problem solving skills Strong communication and stakeholder management abilities Previous experience leading, supervising or mentoring technical staff Relevant IT qualifications or equivalent commercial experience Experience within a school, college, university or wider education environment would be advantageous but is not essential. This position may suit an experienced IT Manager, IT Network Manager, Infrastructure Manager, IT Systems Manager, Network Manager, Senior Infrastructure Engineer or Senior IT Engineer seeking their next opportunity within the education sector. Apply today for immediate consideration.
Our client is a Global FinTech with offices around the world inc Bristol and London in the UK seeking a Product Owner with experience using AI tools. This Product Owner role can be based out of Bristol (Aztec West) or London (Cornhill EC3) offices. Ideally 3 days per week in the office and 2 days from home . Location: Bristol or London - Hybrid, 3 days in the office Salary: to £90,000 p/a dependent on experience + excellent benefits Our client is on its most transformative journey yet, embedding artificial intelligence natively across its products to redefine financial operations for the world's top banks and asset managers. They are constantly innovating to cement their industry-leading position for the next decade. Working with their product development centres they are building AI-powered modern software using constantly evolving agile practices, with AI embedded natively throughout their development workflows. Independent autonomous teams build, maintain, and support services, developing deep expertise in both technology and business domains. You will be an AI-native product thinker who uses AI tools daily to amplify their impact, influence product direction, and grow personally in a friendly and welcoming environment. Experience • Experience as a Product Owner, Business Analyst, or similar role in software development. • Experience using AI tools to enhance requirements gathering, documentation, or product analysis activities. • Demonstrated ability to integrate AI into day-to-day product ownership tasks while maintaining quality and control. • Experience working in Agile teams with iterative delivery cycles. • Exposure to enterprise software, SaaS platforms, or complex B2B products is highly beneficial. • Experience in software vendor environments. Key Skills • Excellent user story writing skills, with clear acceptance criteria and process documentation, leveraging AI tools to improve clarity, coverage, and consistency. • Strong understanding of Agile principles, especially Scrum or Kanban. • Ability to collaborate effectively with engineers and product team. • Strong analytical mindset and ability to make data-driven decisions. • Excellent communication, coordination, and stakeholder-management skills. • Ability to translate business language into technical details. • Proficiency with AI tools (such as Claude or Kiro, Copilot Studio) to accelerate user story writing, requirements analysis, and product documentation. • Ability to critically evaluate AI-generated outputs and apply sound product judgement to shape AI-assisted features and workflows. Desirable Skills • Experience working independently with complex, configurable enterprise systems where requirements are non-linear and highly domain specific. • Hands-on experience using AI-assisted tools in a Product Owner or Business Analyst workflow. • Experience with generative AI tools or AI-assisted product features. • Understanding of how AI can be applied in enterprise products. • Basic understanding of APIs, data models, SQL, or reading technical logs is an advantage. • Hands-on experience with tools like Jira and Confluence. • Experience using intelligence tools for engineering analytics and backlog management is preferred. Job Responsibilities • Define, prioritise, and manage the product backlog to ensure delivery of high-value features aligned with business objectives and customer needs. • Work with stakeholders, customers, and internal teams to gather requirements, augmenting discovery with AI-assisted analysis (e.g. summarising workshops, identifying gaps, generating follow-up questions). • Translate requirements into clear functional specifications, user stories, acceptance criteria, workflow diagrams, and use cases, using AI tools to improve structure, completeness, and speed of delivery. • Collaborate closely with engineering, QA, UX, and architecture teams throughout the product lifecycle. • Develop a deep understanding of the product, domain, customer workflows, and business rules to inform product decisions. • Lead Agile ceremonies such as backlog refinement, sprint planning, sprint reviews, and product demos. • Use AI to support backlog refinement by suggesting story breakdowns, identifying edge cases, and highlighting dependencies • Validate product functionality, support testing cycles, and ensure delivered features meet acceptance criteria and quality standards. • Review and understand incoming support tickets to categorise issues, severity, and business impact. • Prioritise tickets and assign them effectively to the appropriate engineering or product teams. • Provide clear timelines, status updates, and progress communication to the support organisation. • Identify recurring issues and convert them into backlog items, improvements, or product enhancements, leveraging AI to detect trends and prioritisation opportunities. Benefits • Flexible benefits to include company pension scheme (matched up to 5%), life assurance, income protection and private medical insurance • The opportunity to work and develop in a growing and market leading organisation • 25 days annual leave (increasing with service to 28 days)
Aug 14, 2026
Full time
Our client is a Global FinTech with offices around the world inc Bristol and London in the UK seeking a Product Owner with experience using AI tools. This Product Owner role can be based out of Bristol (Aztec West) or London (Cornhill EC3) offices. Ideally 3 days per week in the office and 2 days from home . Location: Bristol or London - Hybrid, 3 days in the office Salary: to £90,000 p/a dependent on experience + excellent benefits Our client is on its most transformative journey yet, embedding artificial intelligence natively across its products to redefine financial operations for the world's top banks and asset managers. They are constantly innovating to cement their industry-leading position for the next decade. Working with their product development centres they are building AI-powered modern software using constantly evolving agile practices, with AI embedded natively throughout their development workflows. Independent autonomous teams build, maintain, and support services, developing deep expertise in both technology and business domains. You will be an AI-native product thinker who uses AI tools daily to amplify their impact, influence product direction, and grow personally in a friendly and welcoming environment. Experience • Experience as a Product Owner, Business Analyst, or similar role in software development. • Experience using AI tools to enhance requirements gathering, documentation, or product analysis activities. • Demonstrated ability to integrate AI into day-to-day product ownership tasks while maintaining quality and control. • Experience working in Agile teams with iterative delivery cycles. • Exposure to enterprise software, SaaS platforms, or complex B2B products is highly beneficial. • Experience in software vendor environments. Key Skills • Excellent user story writing skills, with clear acceptance criteria and process documentation, leveraging AI tools to improve clarity, coverage, and consistency. • Strong understanding of Agile principles, especially Scrum or Kanban. • Ability to collaborate effectively with engineers and product team. • Strong analytical mindset and ability to make data-driven decisions. • Excellent communication, coordination, and stakeholder-management skills. • Ability to translate business language into technical details. • Proficiency with AI tools (such as Claude or Kiro, Copilot Studio) to accelerate user story writing, requirements analysis, and product documentation. • Ability to critically evaluate AI-generated outputs and apply sound product judgement to shape AI-assisted features and workflows. Desirable Skills • Experience working independently with complex, configurable enterprise systems where requirements are non-linear and highly domain specific. • Hands-on experience using AI-assisted tools in a Product Owner or Business Analyst workflow. • Experience with generative AI tools or AI-assisted product features. • Understanding of how AI can be applied in enterprise products. • Basic understanding of APIs, data models, SQL, or reading technical logs is an advantage. • Hands-on experience with tools like Jira and Confluence. • Experience using intelligence tools for engineering analytics and backlog management is preferred. Job Responsibilities • Define, prioritise, and manage the product backlog to ensure delivery of high-value features aligned with business objectives and customer needs. • Work with stakeholders, customers, and internal teams to gather requirements, augmenting discovery with AI-assisted analysis (e.g. summarising workshops, identifying gaps, generating follow-up questions). • Translate requirements into clear functional specifications, user stories, acceptance criteria, workflow diagrams, and use cases, using AI tools to improve structure, completeness, and speed of delivery. • Collaborate closely with engineering, QA, UX, and architecture teams throughout the product lifecycle. • Develop a deep understanding of the product, domain, customer workflows, and business rules to inform product decisions. • Lead Agile ceremonies such as backlog refinement, sprint planning, sprint reviews, and product demos. • Use AI to support backlog refinement by suggesting story breakdowns, identifying edge cases, and highlighting dependencies • Validate product functionality, support testing cycles, and ensure delivered features meet acceptance criteria and quality standards. • Review and understand incoming support tickets to categorise issues, severity, and business impact. • Prioritise tickets and assign them effectively to the appropriate engineering or product teams. • Provide clear timelines, status updates, and progress communication to the support organisation. • Identify recurring issues and convert them into backlog items, improvements, or product enhancements, leveraging AI to detect trends and prioritisation opportunities. Benefits • Flexible benefits to include company pension scheme (matched up to 5%), life assurance, income protection and private medical insurance • The opportunity to work and develop in a growing and market leading organisation • 25 days annual leave (increasing with service to 28 days)
A growing technology consultancy is seeking an ambitious and results-driven Business Development Manager to lead new business acquisition across the UK. This is an excellent opportunity for an experienced sales professional who enjoys building relationships, creating opportunities, and closing complex commercial deals whilst being rewarded through a highly attractive uncapped commission structure. Ongar, Essex Office based £40,000 basic salary + £40,000 OTE commission (Total OTE £80,000) Uncapped commission Healthcare and pension You will act as the organisation's primary market hunter, responsible for generating new business opportunities and converting prospects into long-term customers. Managing the complete sales cycle, you will engage senior decision-makers, develop new client relationships, and work alongside the Head of Commercial Operations on strategic proposals and public sector tender opportunities. Key responsibilities include: • Identifying and engaging new corporate and enterprise prospects across the UK • Generating opportunities through cold calling, email outreach, social selling, networking and other outbound sales activities • Managing inbound enquiries and ensuring rapid response and conversion of qualified opportunities • Building and maintaining a healthy sales pipeline to achieve and exceed revenue targets • Managing complex multi-stakeholder sales cycles from qualification through to contract execution • Leading commercial discussions, negotiations and closing activities • Supporting the preparation of high-value corporate proposals and public sector tender submissions • Utilising platforms such as LinkedIn Sales Navigator and Apollo to identify target accounts and opportunities • Maintaining accurate CRM records, forecasts and sales reporting • Working closely with internal teams to support business growth and customer success objectives The successful candidate will have: • A minimum of 3-5 years' B2B sales experience within SaaS, professional services, managed services, technology solutions or similar commercial environments • A proven track record of consistently achieving or exceeding new business sales targets • Strong experience in cold prospecting, lead generation and outbound business development • Experience managing complex sales opportunities involving multiple stakeholders • Excellent negotiation, objection handling and closing skills • Strong written and verbal communication skills with the ability to engage director and executive-level decision-makers • Experience working within a fast-paced SME or growth-focused organisation • Strong CRM, pipeline management and forecasting skills • A high level of organisation, resilience and self-motivation • A full UK driving licence and willingness to travel throughout the UK, including occasional overnight stays • The ability to achieve and maintain industry certifications including Google Cloud Digital Leader, Google Workspace Sales, Microsoft 365 Business Fundamentals, Adobe and Sophos accreditations What we offer: • £40,000 basic salary • £40,000 commission at 100% target achievement • Total On-Target Earnings of £80,000 • Strictly uncapped commission structure • Commission accelerators for exceeding quarterly and annual targets • Team performance commission linked to company resell targets • Healthcare plan • Pension scheme • 35-hour working week • Ongoing training, professional development and certification opportunities • Opportunities to travel and meet customers across the UK
Aug 14, 2026
Full time
A growing technology consultancy is seeking an ambitious and results-driven Business Development Manager to lead new business acquisition across the UK. This is an excellent opportunity for an experienced sales professional who enjoys building relationships, creating opportunities, and closing complex commercial deals whilst being rewarded through a highly attractive uncapped commission structure. Ongar, Essex Office based £40,000 basic salary + £40,000 OTE commission (Total OTE £80,000) Uncapped commission Healthcare and pension You will act as the organisation's primary market hunter, responsible for generating new business opportunities and converting prospects into long-term customers. Managing the complete sales cycle, you will engage senior decision-makers, develop new client relationships, and work alongside the Head of Commercial Operations on strategic proposals and public sector tender opportunities. Key responsibilities include: • Identifying and engaging new corporate and enterprise prospects across the UK • Generating opportunities through cold calling, email outreach, social selling, networking and other outbound sales activities • Managing inbound enquiries and ensuring rapid response and conversion of qualified opportunities • Building and maintaining a healthy sales pipeline to achieve and exceed revenue targets • Managing complex multi-stakeholder sales cycles from qualification through to contract execution • Leading commercial discussions, negotiations and closing activities • Supporting the preparation of high-value corporate proposals and public sector tender submissions • Utilising platforms such as LinkedIn Sales Navigator and Apollo to identify target accounts and opportunities • Maintaining accurate CRM records, forecasts and sales reporting • Working closely with internal teams to support business growth and customer success objectives The successful candidate will have: • A minimum of 3-5 years' B2B sales experience within SaaS, professional services, managed services, technology solutions or similar commercial environments • A proven track record of consistently achieving or exceeding new business sales targets • Strong experience in cold prospecting, lead generation and outbound business development • Experience managing complex sales opportunities involving multiple stakeholders • Excellent negotiation, objection handling and closing skills • Strong written and verbal communication skills with the ability to engage director and executive-level decision-makers • Experience working within a fast-paced SME or growth-focused organisation • Strong CRM, pipeline management and forecasting skills • A high level of organisation, resilience and self-motivation • A full UK driving licence and willingness to travel throughout the UK, including occasional overnight stays • The ability to achieve and maintain industry certifications including Google Cloud Digital Leader, Google Workspace Sales, Microsoft 365 Business Fundamentals, Adobe and Sophos accreditations What we offer: • £40,000 basic salary • £40,000 commission at 100% target achievement • Total On-Target Earnings of £80,000 • Strictly uncapped commission structure • Commission accelerators for exceeding quarterly and annual targets • Team performance commission linked to company resell targets • Healthcare plan • Pension scheme • 35-hour working week • Ongoing training, professional development and certification opportunities • Opportunities to travel and meet customers across the UK
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? We are seeking a Senior Assistant Pricing Actuary to be based in London, Redhill, or Dublin office. The ideal candidate will have some prior working experience within an pricing actuarial role and be either part-qualified, nearly qualified or newly qualified. This is an analytic role with responsibility for exposure-based pricing models in Travelers Europe. The individual in this role is expected to be an influential member of a team of people who support pricing models, pricing data and pricing analysis in the actuarial department. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Operational: Maintain and develop pricing algorithms for Travelers Europe Implement those algorithms in the Hyperexponential (HX production system) Liaise with underwriters to support use of pricing models Run processes for batch rating portfolios of business in Python Expand batch rater (and associated standard pricing dataset) to work for more products across Travelers Europe Run processes for calibrating base rates Prepare data and analysis for actuarial rating validation exercises for specific products Contribute to analysis of pricing model data Assist with other roles (e.g. case pricing, business planning, reinsurance purchase) carried out by the Travelers Europe pricing team. Communication: Communicates analysis, project results, and other business initiatives to peers and business partners. Communicates technical topics to non-technical audience within the primary working group with guidance from manager. Actively participates and may lead group discussions at the unit level. Creates formal written communication such as memos or presentations with guidance and peer review. Networks and collaborates on ideas and challenges. Perform other duties as assigned. What Will Our Ideal Candidate Have? Associate Actuarial Credential. University degree in STEM related field. Strong PC skills (MS Office) and programming skills (eg. SQL, SAS). Strong understanding of insurance products and industry. Demonstrable ability in actuarial and quantitative analysis and statistical concepts. Leadership: Take ownership of assigned projects and meetings, make recommendations and presents results to business partners. Proficient in Leading Self, exhibiting self-awareness while also effectively managing ambiguity. Initial development of Leading Others, including mentoring/training team members. Initial development of Leading the Business, including actively supporting business goals and being a positive member of the Enterprise culture. Business Acumen: Has an in-depth understanding and knowledge of a few basic business drivers and disciplines such as: underwriting, products, reinsurance, distribution, sales, operations, risk control, claim, and financials. Able to effectively utilise this business knowledge in developing analytic solutions. Has a foundational perspective of the primary industry and developing trends such as: technology, analytic methodology, products and performance of competitors. Is familiar with a couple other key business drivers and disciplines. Relationship Management: Proactively build and own professional business relationships across the BI&AA community across the Enterprise. Generate and solicit ideas, and begin to build consensus with guidance. Aware of potential conflict and begins to addresses with guidance. Begin to set and manage expectations with business partners for small projects. Quantitative Analysis: Evaluate and use appropriate data, tools and methods. Able to perform analytics independently, can effectively plan next steps within analyses with little oversight. May perform technical review of team work product. Able to contribute on more complex analytical work with guidance. What is a Must Have? Bachelor's Degree or equivalent experience. Demonstrable experience in quantitative analysis. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit .
Aug 14, 2026
Full time
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? We are seeking a Senior Assistant Pricing Actuary to be based in London, Redhill, or Dublin office. The ideal candidate will have some prior working experience within an pricing actuarial role and be either part-qualified, nearly qualified or newly qualified. This is an analytic role with responsibility for exposure-based pricing models in Travelers Europe. The individual in this role is expected to be an influential member of a team of people who support pricing models, pricing data and pricing analysis in the actuarial department. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Operational: Maintain and develop pricing algorithms for Travelers Europe Implement those algorithms in the Hyperexponential (HX production system) Liaise with underwriters to support use of pricing models Run processes for batch rating portfolios of business in Python Expand batch rater (and associated standard pricing dataset) to work for more products across Travelers Europe Run processes for calibrating base rates Prepare data and analysis for actuarial rating validation exercises for specific products Contribute to analysis of pricing model data Assist with other roles (e.g. case pricing, business planning, reinsurance purchase) carried out by the Travelers Europe pricing team. Communication: Communicates analysis, project results, and other business initiatives to peers and business partners. Communicates technical topics to non-technical audience within the primary working group with guidance from manager. Actively participates and may lead group discussions at the unit level. Creates formal written communication such as memos or presentations with guidance and peer review. Networks and collaborates on ideas and challenges. Perform other duties as assigned. What Will Our Ideal Candidate Have? Associate Actuarial Credential. University degree in STEM related field. Strong PC skills (MS Office) and programming skills (eg. SQL, SAS). Strong understanding of insurance products and industry. Demonstrable ability in actuarial and quantitative analysis and statistical concepts. Leadership: Take ownership of assigned projects and meetings, make recommendations and presents results to business partners. Proficient in Leading Self, exhibiting self-awareness while also effectively managing ambiguity. Initial development of Leading Others, including mentoring/training team members. Initial development of Leading the Business, including actively supporting business goals and being a positive member of the Enterprise culture. Business Acumen: Has an in-depth understanding and knowledge of a few basic business drivers and disciplines such as: underwriting, products, reinsurance, distribution, sales, operations, risk control, claim, and financials. Able to effectively utilise this business knowledge in developing analytic solutions. Has a foundational perspective of the primary industry and developing trends such as: technology, analytic methodology, products and performance of competitors. Is familiar with a couple other key business drivers and disciplines. Relationship Management: Proactively build and own professional business relationships across the BI&AA community across the Enterprise. Generate and solicit ideas, and begin to build consensus with guidance. Aware of potential conflict and begins to addresses with guidance. Begin to set and manage expectations with business partners for small projects. Quantitative Analysis: Evaluate and use appropriate data, tools and methods. Able to perform analytics independently, can effectively plan next steps within analyses with little oversight. May perform technical review of team work product. Able to contribute on more complex analytical work with guidance. What is a Must Have? Bachelor's Degree or equivalent experience. Demonstrable experience in quantitative analysis. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit .
A career at Lombard Odier means working for a renowned global wealth and asset manager, with a strong focus on sustainable investing. An innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalised banking groups in the world, managing close to CHF 300 billion and operating from over 25 offices across 4 continents. With a history spanning over 230 years, Lombard Odier is an investment house providing a comprehensive offering of discretionary and advisory portfolio management, wealth services and custody. We also offer asset management services and investment strategies through Lombard Odier Investment Managers and provide advanced banking technology to other financial institutions. "Rethink Everything" is our philosophy - it is at the heart of everything we do. We have grown stronger through more than 40 financial crises by rethinking the world around us to provide a fresh investment perspective for our clients. Office Manager - London (12-month contract) Our Corporate Services Unit is in charge of all the services required to manage the bank's offices across our locations. The office manager is responsible for the premises. In charge of organization and coordination of the office, procedures and resources to facilitate organizational effectiveness and efficiency. Starting September 26, we are looking for an Office Manager for our London office. YOUR ROLE Liaising with the internal Corporate Services department, the building manager and suppliers on all matters relating to premises, security and risk managementEnsuring the operational safety of the office for internal and external client and providing support (fire, security procedures, first aid and local regulations).Monitoring technical installationsChecking the maintenance of premises, furniture and technical installationsOverseeing the execution of contracts, managing contracts/orders, invoicing and paymentsEnsuring excellent relations with third parties (building managers, co-ownership, insurance, brokers)Managing internal customer requestsSupervising and coordinating all renovation and relocation projects (attending meetings,minutes, follow-up) in collaboration with the business expertEnsure that reception and lounge services are in line with the Group Hospitality guidelinesOverseeing the proper functioning of physical and electronic document archivingEnsuring compliance with best practice in terms of environmental, health and regulatory standards YOUR PROFILE Bachelor or Master Degree (Real Estate, Engineering, Facility Management, Hospitality).Successful experience as a building or site manager, office manager.Excellent time management skills and ability to manage multiple tasks and prioritize workExcellent written and oral communication skillsAttention to detail and problem solving skillsInitiative and a strong sense of customer satisfactionAbility to adapt and face challenging situationSolid organizational skills in a demanding environmentCompetence in MS Office (MS Word, Excel and Outlook, in particular), experience of email planning toolsLanguage skills : English required, French an asset. Our Maison's DNA is defined by five core values. Excellence drives us to be the best at what we do, while Innovation fuels our progress. Respect underpins every interaction, and Integrity shapes our actions. Together, we are One Team, united in serving our clients with unwavering dedication. As a responsible and supportive employer, we promote a diverse and inclusive work environment for our employees and candidates. Diversity, Equity and Inclusion are woven into the fabric of our Maison's DNA, and we strive to ensure that our employees can fulfill both their personal and professional aspirations by encouraging internal mobility and individual upskilling programs. We firmly believe that building Diverse Teams contributes to our successes and to deliver on this, we actively embed Diversity, Equity and Inclusion in our business strategy. It is an exciting time to join our Teams. All applications will be handled in the strictest confidence.
Aug 14, 2026
Full time
A career at Lombard Odier means working for a renowned global wealth and asset manager, with a strong focus on sustainable investing. An innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalised banking groups in the world, managing close to CHF 300 billion and operating from over 25 offices across 4 continents. With a history spanning over 230 years, Lombard Odier is an investment house providing a comprehensive offering of discretionary and advisory portfolio management, wealth services and custody. We also offer asset management services and investment strategies through Lombard Odier Investment Managers and provide advanced banking technology to other financial institutions. "Rethink Everything" is our philosophy - it is at the heart of everything we do. We have grown stronger through more than 40 financial crises by rethinking the world around us to provide a fresh investment perspective for our clients. Office Manager - London (12-month contract) Our Corporate Services Unit is in charge of all the services required to manage the bank's offices across our locations. The office manager is responsible for the premises. In charge of organization and coordination of the office, procedures and resources to facilitate organizational effectiveness and efficiency. Starting September 26, we are looking for an Office Manager for our London office. YOUR ROLE Liaising with the internal Corporate Services department, the building manager and suppliers on all matters relating to premises, security and risk managementEnsuring the operational safety of the office for internal and external client and providing support (fire, security procedures, first aid and local regulations).Monitoring technical installationsChecking the maintenance of premises, furniture and technical installationsOverseeing the execution of contracts, managing contracts/orders, invoicing and paymentsEnsuring excellent relations with third parties (building managers, co-ownership, insurance, brokers)Managing internal customer requestsSupervising and coordinating all renovation and relocation projects (attending meetings,minutes, follow-up) in collaboration with the business expertEnsure that reception and lounge services are in line with the Group Hospitality guidelinesOverseeing the proper functioning of physical and electronic document archivingEnsuring compliance with best practice in terms of environmental, health and regulatory standards YOUR PROFILE Bachelor or Master Degree (Real Estate, Engineering, Facility Management, Hospitality).Successful experience as a building or site manager, office manager.Excellent time management skills and ability to manage multiple tasks and prioritize workExcellent written and oral communication skillsAttention to detail and problem solving skillsInitiative and a strong sense of customer satisfactionAbility to adapt and face challenging situationSolid organizational skills in a demanding environmentCompetence in MS Office (MS Word, Excel and Outlook, in particular), experience of email planning toolsLanguage skills : English required, French an asset. Our Maison's DNA is defined by five core values. Excellence drives us to be the best at what we do, while Innovation fuels our progress. Respect underpins every interaction, and Integrity shapes our actions. Together, we are One Team, united in serving our clients with unwavering dedication. As a responsible and supportive employer, we promote a diverse and inclusive work environment for our employees and candidates. Diversity, Equity and Inclusion are woven into the fabric of our Maison's DNA, and we strive to ensure that our employees can fulfill both their personal and professional aspirations by encouraging internal mobility and individual upskilling programs. We firmly believe that building Diverse Teams contributes to our successes and to deliver on this, we actively embed Diversity, Equity and Inclusion in our business strategy. It is an exciting time to join our Teams. All applications will be handled in the strictest confidence.
A career at Lombard Odier means working for a renowned global wealth and asset manager, with a strong focus on sustainable investing. An innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalised banking groups in the world, managing close to CHF 300 billion and operating from over 25 offices across 4 continents. With a history spanning over 230 years, Lombard Odier is an investment house providing a comprehensive offering of discretionary and advisory portfolio management, wealth services and custody. We also offer asset management services and investment strategies through Lombard Odier Investment Managers and provide advanced banking technology to other financial institutions. "Rethink Everything" is our philosophy - it is at the heart of everything we do. We have grown stronger through more than 40 financial crises by rethinking the world around us to provide a fresh investment perspective for our clients. Office Manager - London (12-month contract) Our Corporate Services Unit is in charge of all the services required to manage the bank's offices across our locations. The office manager is responsible for the premises. In charge of organization and coordination of the office, procedures and resources to facilitate organizational effectiveness and efficiency. Starting September 26, we are looking for an Office Manager for our London office. YOUR ROLE Liaising with the internal Corporate Services department, the building manager and suppliers on all matters relating to premises, security and risk managementEnsuring the operational safety of the office for internal and external client and providing support (fire, security procedures, first aid and local regulations).Monitoring technical installationsChecking the maintenance of premises, furniture and technical installationsOverseeing the execution of contracts, managing contracts/orders, invoicing and paymentsEnsuring excellent relations with third parties (building managers, co-ownership, insurance, brokers)Managing internal customer requestsSupervising and coordinating all renovation and relocation projects (attending meetings,minutes, follow-up) in collaboration with the business expertEnsure that reception and lounge services are in line with the Group Hospitality guidelinesOverseeing the proper functioning of physical and electronic document archivingEnsuring compliance with best practice in terms of environmental, health and regulatory standards YOUR PROFILE Bachelor or Master Degree (Real Estate, Engineering, Facility Management, Hospitality).Successful experience as a building or site manager, office manager.Excellent time management skills and ability to manage multiple tasks and prioritize workExcellent written and oral communication skillsAttention to detail and problem solving skillsInitiative and a strong sense of customer satisfactionAbility to adapt and face challenging situationSolid organizational skills in a demanding environmentCompetence in MS Office (MS Word, Excel and Outlook, in particular), experience of email planning toolsLanguage skills : English required, French an asset. Our Maison's DNA is defined by five core values. Excellence drives us to be the best at what we do, while Innovation fuels our progress. Respect underpins every interaction, and Integrity shapes our actions. Together, we are One Team, united in serving our clients with unwavering dedication. As a responsible and supportive employer, we promote a diverse and inclusive work environment for our employees and candidates. Diversity, Equity and Inclusion are woven into the fabric of our Maison's DNA, and we strive to ensure that our employees can fulfill both their personal and professional aspirations by encouraging internal mobility and individual upskilling programs. We firmly believe that building Diverse Teams contributes to our successes and to deliver on this, we actively embed Diversity, Equity and Inclusion in our business strategy. It is an exciting time to join our Teams. All applications will be handled in the strictest confidence.
Aug 14, 2026
Full time
A career at Lombard Odier means working for a renowned global wealth and asset manager, with a strong focus on sustainable investing. An innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalised banking groups in the world, managing close to CHF 300 billion and operating from over 25 offices across 4 continents. With a history spanning over 230 years, Lombard Odier is an investment house providing a comprehensive offering of discretionary and advisory portfolio management, wealth services and custody. We also offer asset management services and investment strategies through Lombard Odier Investment Managers and provide advanced banking technology to other financial institutions. "Rethink Everything" is our philosophy - it is at the heart of everything we do. We have grown stronger through more than 40 financial crises by rethinking the world around us to provide a fresh investment perspective for our clients. Office Manager - London (12-month contract) Our Corporate Services Unit is in charge of all the services required to manage the bank's offices across our locations. The office manager is responsible for the premises. In charge of organization and coordination of the office, procedures and resources to facilitate organizational effectiveness and efficiency. Starting September 26, we are looking for an Office Manager for our London office. YOUR ROLE Liaising with the internal Corporate Services department, the building manager and suppliers on all matters relating to premises, security and risk managementEnsuring the operational safety of the office for internal and external client and providing support (fire, security procedures, first aid and local regulations).Monitoring technical installationsChecking the maintenance of premises, furniture and technical installationsOverseeing the execution of contracts, managing contracts/orders, invoicing and paymentsEnsuring excellent relations with third parties (building managers, co-ownership, insurance, brokers)Managing internal customer requestsSupervising and coordinating all renovation and relocation projects (attending meetings,minutes, follow-up) in collaboration with the business expertEnsure that reception and lounge services are in line with the Group Hospitality guidelinesOverseeing the proper functioning of physical and electronic document archivingEnsuring compliance with best practice in terms of environmental, health and regulatory standards YOUR PROFILE Bachelor or Master Degree (Real Estate, Engineering, Facility Management, Hospitality).Successful experience as a building or site manager, office manager.Excellent time management skills and ability to manage multiple tasks and prioritize workExcellent written and oral communication skillsAttention to detail and problem solving skillsInitiative and a strong sense of customer satisfactionAbility to adapt and face challenging situationSolid organizational skills in a demanding environmentCompetence in MS Office (MS Word, Excel and Outlook, in particular), experience of email planning toolsLanguage skills : English required, French an asset. Our Maison's DNA is defined by five core values. Excellence drives us to be the best at what we do, while Innovation fuels our progress. Respect underpins every interaction, and Integrity shapes our actions. Together, we are One Team, united in serving our clients with unwavering dedication. As a responsible and supportive employer, we promote a diverse and inclusive work environment for our employees and candidates. Diversity, Equity and Inclusion are woven into the fabric of our Maison's DNA, and we strive to ensure that our employees can fulfill both their personal and professional aspirations by encouraging internal mobility and individual upskilling programs. We firmly believe that building Diverse Teams contributes to our successes and to deliver on this, we actively embed Diversity, Equity and Inclusion in our business strategy. It is an exciting time to join our Teams. All applications will be handled in the strictest confidence.
Assistant IT Manager (Permanent) Location: Greater Manchester Salary: 33,500 - 36,600 per annum (depending on experience) Contract: Permanent Full Time Assistant IT Manager - Education Sector Tradewind Recruitment is proud to be recruiting on behalf of a successful education organisation seeking an experienced Assistant IT Manager to join their growing technology team on a permanent basis. This is an excellent opportunity for an ambitious IT professional who enjoys a varied role, combining hands-on technical support with team leadership. Working across a number of school sites, you'll play a key role in ensuring staff and students benefit from secure, reliable and innovative technology solutions. No two days are the same. From overseeing infrastructure projects and supporting network performance to mentoring IT support staff and driving service improvements, you'll be at the heart of delivering an outstanding ICT service. Key Responsibilities Support the IT Manager in the day-to-day delivery of ICT services across multiple education sites. Provide technical leadership and guidance to on-site IT Support Technicians. Troubleshoot and resolve complex hardware, software and networking issues. Maintain Windows Server environments, Active Directory and Microsoft 365 services. Assist with the installation, configuration and maintenance of network infrastructure including switches, wireless networks and firewalls. Lead on device deployments, upgrades and lifecycle management. Monitor system performance and implement improvements to maximise reliability and security. Support the planning and delivery of IT projects across multiple locations. Ensure backup procedures, disaster recovery processes and cyber security standards are maintained. Build strong working relationships with school leaders and staff, providing excellent customer service and technical advice. Maintain accurate technical documentation, asset registers and operational procedures. About You We're looking for someone who combines excellent technical knowledge with strong organisational and communication skills. You'll ideally have experience of: Supporting Microsoft Windows Server environments. Microsoft 365 administration. Active Directory, Group Policy and user management. Network administration including TCP/IP, switching and wireless technologies. Virtualisation technologies and endpoint management. Hardware support across desktops, laptops and mobile devices. Leading or mentoring an IT support team. You will also: Have excellent problem-solving skills and a proactive approach. Be confident managing competing priorities across multiple locations. Enjoy working both independently and as part of a collaborative team. Hold a full UK driving licence and have access to your own vehicle, as regular travel between sites is an essential part of the role. What's on Offer? Permanent, full-time position. Competitive salary based on experience. Generous annual leave entitlement. Pension scheme. Ongoing training and professional development opportunities. Career progression within a growing organisation. The opportunity to make a genuine impact by supporting technology that enhances education. Apply Today If you're an experienced IT professional looking to progress into a leadership role within education, we'd love to hear from you, please email (url removed) or call (phone number removed).
Aug 14, 2026
Full time
Assistant IT Manager (Permanent) Location: Greater Manchester Salary: 33,500 - 36,600 per annum (depending on experience) Contract: Permanent Full Time Assistant IT Manager - Education Sector Tradewind Recruitment is proud to be recruiting on behalf of a successful education organisation seeking an experienced Assistant IT Manager to join their growing technology team on a permanent basis. This is an excellent opportunity for an ambitious IT professional who enjoys a varied role, combining hands-on technical support with team leadership. Working across a number of school sites, you'll play a key role in ensuring staff and students benefit from secure, reliable and innovative technology solutions. No two days are the same. From overseeing infrastructure projects and supporting network performance to mentoring IT support staff and driving service improvements, you'll be at the heart of delivering an outstanding ICT service. Key Responsibilities Support the IT Manager in the day-to-day delivery of ICT services across multiple education sites. Provide technical leadership and guidance to on-site IT Support Technicians. Troubleshoot and resolve complex hardware, software and networking issues. Maintain Windows Server environments, Active Directory and Microsoft 365 services. Assist with the installation, configuration and maintenance of network infrastructure including switches, wireless networks and firewalls. Lead on device deployments, upgrades and lifecycle management. Monitor system performance and implement improvements to maximise reliability and security. Support the planning and delivery of IT projects across multiple locations. Ensure backup procedures, disaster recovery processes and cyber security standards are maintained. Build strong working relationships with school leaders and staff, providing excellent customer service and technical advice. Maintain accurate technical documentation, asset registers and operational procedures. About You We're looking for someone who combines excellent technical knowledge with strong organisational and communication skills. You'll ideally have experience of: Supporting Microsoft Windows Server environments. Microsoft 365 administration. Active Directory, Group Policy and user management. Network administration including TCP/IP, switching and wireless technologies. Virtualisation technologies and endpoint management. Hardware support across desktops, laptops and mobile devices. Leading or mentoring an IT support team. You will also: Have excellent problem-solving skills and a proactive approach. Be confident managing competing priorities across multiple locations. Enjoy working both independently and as part of a collaborative team. Hold a full UK driving licence and have access to your own vehicle, as regular travel between sites is an essential part of the role. What's on Offer? Permanent, full-time position. Competitive salary based on experience. Generous annual leave entitlement. Pension scheme. Ongoing training and professional development opportunities. Career progression within a growing organisation. The opportunity to make a genuine impact by supporting technology that enhances education. Apply Today If you're an experienced IT professional looking to progress into a leadership role within education, we'd love to hear from you, please email (url removed) or call (phone number removed).
What s in it for you? Opportunity to manage and grow relationships with a portfolio of valued customers Play a key role in customer onboarding, engagement and long-term success Work collaboratively with cross-functional teams across the business Exposure to technology platforms and digital solutions Varied role with opportunities to influence customer experience and business growth Supportive environment with ongoing learning and development opportunities Must have s Previous experience in Customer Success, Account Management or Partner Management Experience managing a portfolio of customer or partner relationships Experience supporting technology platforms, digital products or complex services Strong relationship-building and stakeholder management skills Commercial awareness with the ability to identify opportunities to add value Excellent planning, organisational and problem-solving skills Confident interpreting and presenting performance data Competent using CRM systems, Microsoft Office (including Excel and PowerPoint) and project management tools Ability to work independently and manage multiple priorities Full UK driving licence and access to a vehicle Nice to have s Experience coordinating customer onboarding or implementation projects Experience working with cross-functional teams including Marketing, Operations, Compliance and Technology Experience using Salesforce Customer Success, Account Management, Business or Project Management qualification Knowledge of technology platforms or digital solutions So, what will you be doing? Managing a portfolio of customers and acting as their primary day-to-day contact Building long-term relationships to maximise customer engagement, satisfaction and retention Conducting regular customer reviews and providing insights into platform performance and usage Supporting customer onboarding with structured implementation plans Delivering training, guidance and resources to ensure successful platform adoption Identifying opportunities for customers to benefit from additional products and services Supporting contract renewals through proactive relationship management Collaborating with internal teams to deliver an outstanding customer experience Monitoring customer performance and using data to drive continuous improvement Achieving customer success KPIs while maintaining high service standards Helpful extras Office-based role with occasional travel to customer sites Opportunity to work with innovative technology solutions Collaborative culture with strong cross-functional support Chance to make a measurable impact on customer success, retention and business growth Interested? Send your CV to Ellie i2i Recruitment today! Our mission of Making Recruitment Personal also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion. We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of if it s successful.
Aug 14, 2026
Full time
What s in it for you? Opportunity to manage and grow relationships with a portfolio of valued customers Play a key role in customer onboarding, engagement and long-term success Work collaboratively with cross-functional teams across the business Exposure to technology platforms and digital solutions Varied role with opportunities to influence customer experience and business growth Supportive environment with ongoing learning and development opportunities Must have s Previous experience in Customer Success, Account Management or Partner Management Experience managing a portfolio of customer or partner relationships Experience supporting technology platforms, digital products or complex services Strong relationship-building and stakeholder management skills Commercial awareness with the ability to identify opportunities to add value Excellent planning, organisational and problem-solving skills Confident interpreting and presenting performance data Competent using CRM systems, Microsoft Office (including Excel and PowerPoint) and project management tools Ability to work independently and manage multiple priorities Full UK driving licence and access to a vehicle Nice to have s Experience coordinating customer onboarding or implementation projects Experience working with cross-functional teams including Marketing, Operations, Compliance and Technology Experience using Salesforce Customer Success, Account Management, Business or Project Management qualification Knowledge of technology platforms or digital solutions So, what will you be doing? Managing a portfolio of customers and acting as their primary day-to-day contact Building long-term relationships to maximise customer engagement, satisfaction and retention Conducting regular customer reviews and providing insights into platform performance and usage Supporting customer onboarding with structured implementation plans Delivering training, guidance and resources to ensure successful platform adoption Identifying opportunities for customers to benefit from additional products and services Supporting contract renewals through proactive relationship management Collaborating with internal teams to deliver an outstanding customer experience Monitoring customer performance and using data to drive continuous improvement Achieving customer success KPIs while maintaining high service standards Helpful extras Office-based role with occasional travel to customer sites Opportunity to work with innovative technology solutions Collaborative culture with strong cross-functional support Chance to make a measurable impact on customer success, retention and business growth Interested? Send your CV to Ellie i2i Recruitment today! Our mission of Making Recruitment Personal also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion. We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of if it s successful.
Deerfoot Recruitment Solutions Limited
City, London
Head of Infrastructure Portfolio (Director Level) Banking & Financial Services London (Hybrid) Up to 160,000 + Bonus + Benefits Are you a senior portfolio leader ready to take ownership of a major technology infrastructure change agenda within a global financial institution? This is a rare opportunity to lead the Infrastructure Portfolio for a leading global banking group, directing a multi-million-pound book of investment and change projects, managing a team of consultants and contractors, and reporting directly into senior technology and Head Office stakeholders. You'll have real authority to shape delivery, influence executive decision-making, and drive the "do-ability" of a complex, high-profile portfolio. If you thrive on governance, stakeholder engagement, and getting large-scale change over the line - this is your next move. What you'll be doing Plan, direct and govern the Infrastructure investment portfolio end-to-end, owning the delivery roadmap, critical path and prioritisation decisions across projects and programmes. Manage delegated authority from senior Head Office stakeholders (via the CIO), driving delivery on behalf of the Accountable Executive and reporting into EMEA ExCo, Delivery Forum and portfolio committees. Own portfolio governance: baseline control (budget, scope, benefits, timeline), change approval, risk/issue management, business case sign-off and project closure. Lead, recruit and develop a team of circa 13 consultants/contractors, plus matrix-manage wider project delivery staff. Manage investment budgets, cost forecasting and financial control, ensuring accurate, golden-source reporting to stakeholders and oversight committees. Set and maintain quality standards across all portfolio artefacts, ensuring compliance with project delivery policy, controls (including SOX) and regulatory requirements. Manage vendors, consultants and contractors, and work with procurement to ensure cost-effective, well-governed delivery. Provide oversight across major infrastructure and technology transformation programmes - spanning data centre migration, network transformation, cloud migration, and end user compute (EUC) modernisation such as VDI, Microsoft 365 (M365) deployment, Windows/OS migration, endpoint and device deployment, and email/Exchange upgrades. What you'll bring 10-15+ years' proven track record delivering programmes and projects within financial services, financial institutions or comparable large-scale technology/infrastructure organisations, to time and budget. Genuine portfolio management experience - not just programme or project delivery - including prioritisation and trade-off, resource allocation, roadmap and dependency management across a large, complex book of work. Hands-on experience of major infrastructure transformation, such as data centre migration, network transformation, cloud migration, and end user compute (EUC) platform modernisation - for example VDI, Microsoft 365 (M365) deployment, Windows/OS upgrades, endpoint and device deployment, or Exchange/email platform upgrades. Strong financial management skills, including capex/opex management, budget planning and forecasting, and understanding of IFRS or local GAAP standards. Demonstrable experience managing multiple senior stakeholders, with first-hand knowledge of banking or financial services products, and executive/steering committee reporting experience. Line management or matrix management experience, with strong coaching and leadership skills. Excellent communication skills, with the ability to influence and report at C-suite/CIO level. Desirable: annual/multi-year planning cycle experience, knowledge of banking regulations and regulatory project delivery, vendor/consultancy contract negotiation, and experience delivering through both waterfall and agile (SDLC/PDLC) methodologies. Ready to lead? If this sounds like your next challenge, apply now or get in touch for a confidential conversation about the role. If you've held any of these roles or used these technologies/skills, this role could be a great fit: Head of Infrastructure Portfolio, Portfolio Director, Head of Technology Portfolio, Portfolio Manager, Senior Programme Manager, Programme Director, Head of PMO, Infrastructure Programme Manager, IT Portfolio Manager, Change Portfolio Lead, Technology Delivery Director, PPM (Portfolio, Programme, Project Management), Investment Budget Management, Portfolio Governance, RAID Management, Critical Path Analysis, Earned Value Analysis, PDLC/SDLC, Agile & Waterfall Delivery, Regulatory Change, Banking Technology Change. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Aug 14, 2026
Full time
Head of Infrastructure Portfolio (Director Level) Banking & Financial Services London (Hybrid) Up to 160,000 + Bonus + Benefits Are you a senior portfolio leader ready to take ownership of a major technology infrastructure change agenda within a global financial institution? This is a rare opportunity to lead the Infrastructure Portfolio for a leading global banking group, directing a multi-million-pound book of investment and change projects, managing a team of consultants and contractors, and reporting directly into senior technology and Head Office stakeholders. You'll have real authority to shape delivery, influence executive decision-making, and drive the "do-ability" of a complex, high-profile portfolio. If you thrive on governance, stakeholder engagement, and getting large-scale change over the line - this is your next move. What you'll be doing Plan, direct and govern the Infrastructure investment portfolio end-to-end, owning the delivery roadmap, critical path and prioritisation decisions across projects and programmes. Manage delegated authority from senior Head Office stakeholders (via the CIO), driving delivery on behalf of the Accountable Executive and reporting into EMEA ExCo, Delivery Forum and portfolio committees. Own portfolio governance: baseline control (budget, scope, benefits, timeline), change approval, risk/issue management, business case sign-off and project closure. Lead, recruit and develop a team of circa 13 consultants/contractors, plus matrix-manage wider project delivery staff. Manage investment budgets, cost forecasting and financial control, ensuring accurate, golden-source reporting to stakeholders and oversight committees. Set and maintain quality standards across all portfolio artefacts, ensuring compliance with project delivery policy, controls (including SOX) and regulatory requirements. Manage vendors, consultants and contractors, and work with procurement to ensure cost-effective, well-governed delivery. Provide oversight across major infrastructure and technology transformation programmes - spanning data centre migration, network transformation, cloud migration, and end user compute (EUC) modernisation such as VDI, Microsoft 365 (M365) deployment, Windows/OS migration, endpoint and device deployment, and email/Exchange upgrades. What you'll bring 10-15+ years' proven track record delivering programmes and projects within financial services, financial institutions or comparable large-scale technology/infrastructure organisations, to time and budget. Genuine portfolio management experience - not just programme or project delivery - including prioritisation and trade-off, resource allocation, roadmap and dependency management across a large, complex book of work. Hands-on experience of major infrastructure transformation, such as data centre migration, network transformation, cloud migration, and end user compute (EUC) platform modernisation - for example VDI, Microsoft 365 (M365) deployment, Windows/OS upgrades, endpoint and device deployment, or Exchange/email platform upgrades. Strong financial management skills, including capex/opex management, budget planning and forecasting, and understanding of IFRS or local GAAP standards. Demonstrable experience managing multiple senior stakeholders, with first-hand knowledge of banking or financial services products, and executive/steering committee reporting experience. Line management or matrix management experience, with strong coaching and leadership skills. Excellent communication skills, with the ability to influence and report at C-suite/CIO level. Desirable: annual/multi-year planning cycle experience, knowledge of banking regulations and regulatory project delivery, vendor/consultancy contract negotiation, and experience delivering through both waterfall and agile (SDLC/PDLC) methodologies. Ready to lead? If this sounds like your next challenge, apply now or get in touch for a confidential conversation about the role. If you've held any of these roles or used these technologies/skills, this role could be a great fit: Head of Infrastructure Portfolio, Portfolio Director, Head of Technology Portfolio, Portfolio Manager, Senior Programme Manager, Programme Director, Head of PMO, Infrastructure Programme Manager, IT Portfolio Manager, Change Portfolio Lead, Technology Delivery Director, PPM (Portfolio, Programme, Project Management), Investment Budget Management, Portfolio Governance, RAID Management, Critical Path Analysis, Earned Value Analysis, PDLC/SDLC, Agile & Waterfall Delivery, Regulatory Change, Banking Technology Change. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Your new company This is a large and ambitious multi-academy trust with a strong presence across the North of England, serving thousands of pupils across a diverse family of schools. Committed to delivering exceptional educational outcomes, the trust places collaboration, inclusion and continuous improvement at the heart of everything it does. The organisation has invested significantly in its central services and technology functions, recognising the important role digital innovation plays in supporting both teaching and operational excellence. As the trust continues to evolve, it offers the opportunity to join a forward-thinking environment where technology is viewed as a strategic enabler rather than simply a support function. Employees benefit from working alongside experienced professionals, contributing to meaningful projects, and helping to shape services that have a direct impact on schools, staff and learners across a large and varied educational estate. Your new role As IT Manager at this North Manchester site, you will take a leading role in supporting and developing the academy's IT environment, ensuring pupils and staff have access to reliable, secure and innovative technology. Combining hands-on technical support with network management responsibilities, you will be responsible for maintaining critical infrastructure, troubleshooting complex technical issues and driving the adoption of cloud-based technologies across the academy. Working closely with teaching and support staff, you will help maximise the impact of technology on teaching, learning and operational efficiency. You will oversee the academy's network performance, cloud platforms and day-to-day IT operations, whilst acting as a key escalation point for technical issues. Alongside maintaining servers, connectivity and end-user devices, you will also manage service desk tickets, support ongoing improvement projects and provide guidance and mentoring to junior members of the IT team. This is an excellent opportunity for an experienced IT professional from the education sector looking to take ownership of a varied technical environment and play a key role in delivering a cloud-first strategy within a large educational organisation.Key Duties & Responsibilities: Lead the delivery of advanced IT support across hardware, software, cloud services and network infrastructure. Manage and maintain network performance, connectivity, security and reliability across the academy. Act as a champion for cloud technologies, supporting the organisation's cloud-first approach and adoption of platforms such as Microsoft 365 and Google Workspace. Diagnose and resolve complex technical issues, ensuring incidents are managed within agreed service levels. Configure, deploy and support a wide range of end-user devices, classroom technology and specialist IT equipment. Manage IT asset inventories, system maintenance schedules, backups and security procedures. Support procurement activities and contribute to continual service improvement initiatives. Mentor and support junior IT colleagues, helping to develop technical capability across the team. What you'll need to succeed In order to be successful in securing this role, you will have experience providing IT support in an educational setting, where you have provided a high level of IT service to pupils and staff. You will ideally have a strong working knowledge of Google, as well as experience working with bespoke educational technologies. To succeed in this role, a proactive approach and strong communication skills are required, as well as a passion for delivering an excellent IT service in a busy working environment. What you'll get in return You will be joining an already well-established trust of over 40 schools, with further growth planned, therefore offering career development and further growth opportunities. You will join a central IT team of over 40 specialists, where you will be fully supported upon joining the trust, as well as being offered CPD and additional training opportunities. The salary for this role is between 38,000 and 41,700 dependent on experience, and also comes with an excellent benefits offering. This includes 31 days holiday (plus bank), access to a local government pension scheme, discounted gym membership and also retail discounts. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 14, 2026
Full time
Your new company This is a large and ambitious multi-academy trust with a strong presence across the North of England, serving thousands of pupils across a diverse family of schools. Committed to delivering exceptional educational outcomes, the trust places collaboration, inclusion and continuous improvement at the heart of everything it does. The organisation has invested significantly in its central services and technology functions, recognising the important role digital innovation plays in supporting both teaching and operational excellence. As the trust continues to evolve, it offers the opportunity to join a forward-thinking environment where technology is viewed as a strategic enabler rather than simply a support function. Employees benefit from working alongside experienced professionals, contributing to meaningful projects, and helping to shape services that have a direct impact on schools, staff and learners across a large and varied educational estate. Your new role As IT Manager at this North Manchester site, you will take a leading role in supporting and developing the academy's IT environment, ensuring pupils and staff have access to reliable, secure and innovative technology. Combining hands-on technical support with network management responsibilities, you will be responsible for maintaining critical infrastructure, troubleshooting complex technical issues and driving the adoption of cloud-based technologies across the academy. Working closely with teaching and support staff, you will help maximise the impact of technology on teaching, learning and operational efficiency. You will oversee the academy's network performance, cloud platforms and day-to-day IT operations, whilst acting as a key escalation point for technical issues. Alongside maintaining servers, connectivity and end-user devices, you will also manage service desk tickets, support ongoing improvement projects and provide guidance and mentoring to junior members of the IT team. This is an excellent opportunity for an experienced IT professional from the education sector looking to take ownership of a varied technical environment and play a key role in delivering a cloud-first strategy within a large educational organisation.Key Duties & Responsibilities: Lead the delivery of advanced IT support across hardware, software, cloud services and network infrastructure. Manage and maintain network performance, connectivity, security and reliability across the academy. Act as a champion for cloud technologies, supporting the organisation's cloud-first approach and adoption of platforms such as Microsoft 365 and Google Workspace. Diagnose and resolve complex technical issues, ensuring incidents are managed within agreed service levels. Configure, deploy and support a wide range of end-user devices, classroom technology and specialist IT equipment. Manage IT asset inventories, system maintenance schedules, backups and security procedures. Support procurement activities and contribute to continual service improvement initiatives. Mentor and support junior IT colleagues, helping to develop technical capability across the team. What you'll need to succeed In order to be successful in securing this role, you will have experience providing IT support in an educational setting, where you have provided a high level of IT service to pupils and staff. You will ideally have a strong working knowledge of Google, as well as experience working with bespoke educational technologies. To succeed in this role, a proactive approach and strong communication skills are required, as well as a passion for delivering an excellent IT service in a busy working environment. What you'll get in return You will be joining an already well-established trust of over 40 schools, with further growth planned, therefore offering career development and further growth opportunities. You will join a central IT team of over 40 specialists, where you will be fully supported upon joining the trust, as well as being offered CPD and additional training opportunities. The salary for this role is between 38,000 and 41,700 dependent on experience, and also comes with an excellent benefits offering. This includes 31 days holiday (plus bank), access to a local government pension scheme, discounted gym membership and also retail discounts. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Rarely available opportunity to join a market-leading software product company, trusted by the vast majority of Tier 1 capital markets firms to keep low-latency trading, core banking, payments and market data infrastructure across the world running smoothly. They're looking for a Senior Product Manager to own two of their most strategically important workstreams: financial services trading resilience and market data observability. An exceptional & rarely available position, working for a London based tier 1 technology company, with global operations. Location: London, central - hybrid. Expectations would be 2 days per week in the central London HQ (Tuesday's generally being core day) However, this is flexible for the right individual. Realistically you will likely be within "sensible" commute of London though (Home counties, or direct train links to the city) Salary: £120K - £140K basic (Flexible) plus an extensive benefits package. What you'll be doing Own the end-to-end product strategy and roadmap for FS resilience and market data observability, translating vision into quarterly delivery plans with engineering. Get out from behind your desk and spend real time with Tier 1 banks, exchanges and clearing houses, anchoring your roadmap in genuine customer evidence. Lead the discovery, definition and launch of a brand new market data observability product line. Partner with AI and platform engineering teams to bring agentic capability into resilience workflows, built for the demands of regulated environments. Shape pricing and packaging with finance and revenue teams so new capability converts cleanly into ARR. Represent the business at industry events, analyst briefings and regulator roundtables on operational resilience. What you need to bring "Senior" level expereince in product management within enterprise B2B software, with a track record of shipping data-intensive, infrastructure-class products into regulated financial services industries. This is a technical & commercial product role. You MUST bring experience in complex, highly visible software products, specifically used within highly regulated financial services industries. Deep domain expertise across two or more of : low-latency trading and OMS/EMS, market data infrastructure, post-trade and core banking, or financial services operational resilience and regulation. Strong grasp of the observability and monitoring landscape, including metrics, logs, traces, OpenTelemetry and AIOps. Comfortable leading conversations with senior stakeholders such as heads of trading technology, CTOs and CISOs, not just attending them. Excellent written communication, able to turn a complex resilience problem into something a CTO, regulator and engineer can all act on. Why you'll love this job Genuine ownership of product lines that sit at the heart of how the world's biggest banks and exchanges stay resilient. A senior, externally-facing role with real influence over strategy, pricing and go-to-market, not just a backlog to manage, working directly with the VP of Product & the Senior Leadership team. The chance to shape how agentic AI gets deployed responsibly inside some of the most regulated environments in the world. If you can turn deep financial services domain knowledge into a roadmap that Tier 1 banks actually want to buy, we'd love to hear from you. Apply now to find out more.
Aug 14, 2026
Full time
Rarely available opportunity to join a market-leading software product company, trusted by the vast majority of Tier 1 capital markets firms to keep low-latency trading, core banking, payments and market data infrastructure across the world running smoothly. They're looking for a Senior Product Manager to own two of their most strategically important workstreams: financial services trading resilience and market data observability. An exceptional & rarely available position, working for a London based tier 1 technology company, with global operations. Location: London, central - hybrid. Expectations would be 2 days per week in the central London HQ (Tuesday's generally being core day) However, this is flexible for the right individual. Realistically you will likely be within "sensible" commute of London though (Home counties, or direct train links to the city) Salary: £120K - £140K basic (Flexible) plus an extensive benefits package. What you'll be doing Own the end-to-end product strategy and roadmap for FS resilience and market data observability, translating vision into quarterly delivery plans with engineering. Get out from behind your desk and spend real time with Tier 1 banks, exchanges and clearing houses, anchoring your roadmap in genuine customer evidence. Lead the discovery, definition and launch of a brand new market data observability product line. Partner with AI and platform engineering teams to bring agentic capability into resilience workflows, built for the demands of regulated environments. Shape pricing and packaging with finance and revenue teams so new capability converts cleanly into ARR. Represent the business at industry events, analyst briefings and regulator roundtables on operational resilience. What you need to bring "Senior" level expereince in product management within enterprise B2B software, with a track record of shipping data-intensive, infrastructure-class products into regulated financial services industries. This is a technical & commercial product role. You MUST bring experience in complex, highly visible software products, specifically used within highly regulated financial services industries. Deep domain expertise across two or more of : low-latency trading and OMS/EMS, market data infrastructure, post-trade and core banking, or financial services operational resilience and regulation. Strong grasp of the observability and monitoring landscape, including metrics, logs, traces, OpenTelemetry and AIOps. Comfortable leading conversations with senior stakeholders such as heads of trading technology, CTOs and CISOs, not just attending them. Excellent written communication, able to turn a complex resilience problem into something a CTO, regulator and engineer can all act on. Why you'll love this job Genuine ownership of product lines that sit at the heart of how the world's biggest banks and exchanges stay resilient. A senior, externally-facing role with real influence over strategy, pricing and go-to-market, not just a backlog to manage, working directly with the VP of Product & the Senior Leadership team. The chance to shape how agentic AI gets deployed responsibly inside some of the most regulated environments in the world. If you can turn deep financial services domain knowledge into a roadmap that Tier 1 banks actually want to buy, we'd love to hear from you. Apply now to find out more.
Assistant IT Manager Location: Bolton, Bury, & Halifax (Multi-site) Salary: 34,000 - 36,500 per annum (dependent on experience) Contract: Full Time Permanent Start Date: ASAP Assistant IT Manager - Multi-Academy School Group Tradewind Recruitment are delighted to be working with a successful and expanding group of schools to recruit an experienced Assistant IT Manager . This is an excellent opportunity for an IT professional looking to take the next step in their career, supporting multiple education settings and helping to deliver reliable, secure and innovative technology solutions. Working alongside the IT Manager, you'll help oversee day-to-day ICT operations across several school sites, providing leadership to onsite technicians while ensuring staff and students have access to high-quality IT services that enhance teaching, learning and business operations. The Role As Assistant IT Manager, you will: Support the management of IT services across multiple school sites. Lead, mentor and develop a team of IT Technicians. Provide 2nd and 3rd line technical support where required. Assist with planning, implementing and maintaining ICT infrastructure. Ensure systems remain secure, reliable and compliant with relevant standards. Support Microsoft 365, Active Directory, Windows Server and endpoint management. Monitor network performance and resolve infrastructure issues. Assist with hardware procurement, deployment and asset management. Support disaster recovery, backups and business continuity planning. Work closely with school leadership teams to identify technology improvements. Contribute to IT projects, including system upgrades, migrations and new technology rollouts. Maintain documentation and ensure ICT policies and procedures are followed. The Ideal Candidate We are looking for someone who has: Previous experience in an IT support or infrastructure role, ideally within education. Experience supervising or mentoring IT staff. Strong knowledge of: Microsoft Windows Server Active Directory & Group Policy Microsoft 365 Networking (Switches, VLANs, Wi-Fi, TCP/IP) Endpoint management Hardware troubleshooting Excellent communication and customer service skills. The ability to prioritise workloads across multiple sites. A proactive approach to problem solving and continuous improvement. A full UK driving licence and access to a vehicle, as travel between schools is required. In Return Tradewind Recruitment can offer: Competitive salary. Permanent full-time opportunity. Ongoing professional development. Opportunity to work within a collaborative education environment. Varied and rewarding role with genuine career progression. Dedicated consultant support throughout the recruitment process. How to Apply If you're an experienced IT professional looking to make a real impact within education, we'd love to hear from you. Apply today with your updated CV, or contact Tradewind Recruitment for a confidential discussion about this opportunity.
Aug 14, 2026
Full time
Assistant IT Manager Location: Bolton, Bury, & Halifax (Multi-site) Salary: 34,000 - 36,500 per annum (dependent on experience) Contract: Full Time Permanent Start Date: ASAP Assistant IT Manager - Multi-Academy School Group Tradewind Recruitment are delighted to be working with a successful and expanding group of schools to recruit an experienced Assistant IT Manager . This is an excellent opportunity for an IT professional looking to take the next step in their career, supporting multiple education settings and helping to deliver reliable, secure and innovative technology solutions. Working alongside the IT Manager, you'll help oversee day-to-day ICT operations across several school sites, providing leadership to onsite technicians while ensuring staff and students have access to high-quality IT services that enhance teaching, learning and business operations. The Role As Assistant IT Manager, you will: Support the management of IT services across multiple school sites. Lead, mentor and develop a team of IT Technicians. Provide 2nd and 3rd line technical support where required. Assist with planning, implementing and maintaining ICT infrastructure. Ensure systems remain secure, reliable and compliant with relevant standards. Support Microsoft 365, Active Directory, Windows Server and endpoint management. Monitor network performance and resolve infrastructure issues. Assist with hardware procurement, deployment and asset management. Support disaster recovery, backups and business continuity planning. Work closely with school leadership teams to identify technology improvements. Contribute to IT projects, including system upgrades, migrations and new technology rollouts. Maintain documentation and ensure ICT policies and procedures are followed. The Ideal Candidate We are looking for someone who has: Previous experience in an IT support or infrastructure role, ideally within education. Experience supervising or mentoring IT staff. Strong knowledge of: Microsoft Windows Server Active Directory & Group Policy Microsoft 365 Networking (Switches, VLANs, Wi-Fi, TCP/IP) Endpoint management Hardware troubleshooting Excellent communication and customer service skills. The ability to prioritise workloads across multiple sites. A proactive approach to problem solving and continuous improvement. A full UK driving licence and access to a vehicle, as travel between schools is required. In Return Tradewind Recruitment can offer: Competitive salary. Permanent full-time opportunity. Ongoing professional development. Opportunity to work within a collaborative education environment. Varied and rewarding role with genuine career progression. Dedicated consultant support throughout the recruitment process. How to Apply If you're an experienced IT professional looking to make a real impact within education, we'd love to hear from you. Apply today with your updated CV, or contact Tradewind Recruitment for a confidential discussion about this opportunity.
Description: We are recruiting for a Lead Portfolio Manager supporting the Passenger ETCS Deployment Programme. The role will focus on establishing and overseeing the delivery of projects to implement ETCS onboard fitment. This includes implementing the agreed strategy, establishing and overseeing the projects needed to fit or upgrade passenger trains with ETCS. Operating within a national portfolio environment, the role requires alignment between fleet strategy, operator readiness, deployment triggers and staged governance approvals. Qualifications Experience of delivery of onboard ETCS ("digital") technology or rolling stock modification programmes. Project engineering experience Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Aug 14, 2026
Contractor
Description: We are recruiting for a Lead Portfolio Manager supporting the Passenger ETCS Deployment Programme. The role will focus on establishing and overseeing the delivery of projects to implement ETCS onboard fitment. This includes implementing the agreed strategy, establishing and overseeing the projects needed to fit or upgrade passenger trains with ETCS. Operating within a national portfolio environment, the role requires alignment between fleet strategy, operator readiness, deployment triggers and staged governance approvals. Qualifications Experience of delivery of onboard ETCS ("digital") technology or rolling stock modification programmes. Project engineering experience Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.
Customer Services Manager Location: Nottingham onsite Salary: £45,000 £50,000 base Benefits: Private healthcare, pension, 25 days holiday rising to 30 days over five years, group life insurance, income protection, gym discounts, Employee of the Quarter awards, employee referral programme and many more. At XMA, technology is only part of the story. Our success is built on talented people who are passionate about making a difference for customers, communities and each other. For over 40 years, we have helped organisations across the UK unlock the power of technology. Today, we are one of the UK s leading independent technology partners, delivering innovative solutions that drive real-world outcomes across the public and private sectors. We empower our people to grow, challenge themselves and achieve their ambitions. You will join a collaborative team where ideas are valued, development is encouraged and your contribution has a genuine impact. The opportunity We are looking for an experienced Customer Services Manager to lead, develop and inspire a high-performing customer services function. This is a hands-on leadership role with real operational ownership. You will be responsible for ensuring customers receive an excellent and consistent service while making sure the function achieves agreed service levels and protects the commercial interests of the business. You will take ownership of the day-to-day customer service operation, leading the team, managing performance and capacity, resolving escalations and improving how the department works. What you ll be doing You will lead, coach and develop a Customer Services team of six to eight people, creating a culture of accountability, ownership and excellent customer service. You will maintain control of workloads, ticket queues, backlogs and operational priorities while ensuring agreed service levels are consistently achieved. A key part of the role will be identifying opportunities for improvement. You will use operational data and Power BI to understand demand, capacity and risk, while driving continuous improvement through root-cause analysis, process simplification, standardisation and automation. You will also: Take ownership of escalations and service recovery for strategic customers. Maintain oversight of commercially important issues, including credits, invoicing queries, returns and warranties. Develop the team through training, cross-skilling, succession planning and clear development plans. Build strong relationships across the wider business to resolve issues and improve customer outcomes. Lead daily operational reviews, weekly performance meetings and monthly service reporting. What we re looking for You will be an established customer service or customer operations leader who is comfortable combining people leadership with operational delivery. You will know how to manage a busy service environment, use KPIs and data to improve performance, and bring structure and control to competing priorities. We are particularly interested in candidates with: Significant experience leading a customer services, customer operations or service delivery function. Strong people leadership, coaching and performance management experience. Experience managing high-volume operations, SLAs, workloads and backlogs. A track record of improving processes and reducing repeat customer demand. Good commercial awareness, ideally across post-sales processes such as credits, returns, warranties or invoicing. Confidence using management information and operational data to make decisions. Strong stakeholder management and communication skills. Experience using customer service, ERP or ticket-management systems. Experience within a technology, distribution or B2B environment would be particularly valuable, as would experience using Power BI, Halo, Ivanti, Prism or similar platforms. Lean, Six Sigma, ITIL or other continuous improvement qualifications would also be advantageous. Inclusion and belonging We believe diverse perspectives, experiences and backgrounds make us stronger. We are committed to creating a workplace where everyone feels respected, valued and empowered to be their authentic self. We foster an inclusive culture where colleagues can thrive regardless of age, disability, gender identity, race, ethnicity, religion or belief, sexual orientation, neurodiversity, caring responsibilities, socioeconomic background or any other aspect of their identity. Our goal is to ensure every employee has the opportunity to grow, contribute and succeed in an environment built on fairness, respect and belonging. Creating an inclusive workplace is an ongoing journey, and we remain committed to listening, learning and taking meaningful action so that all our people can achieve their full potential. Disability Confident Leader We are proud to be a Disability Confident Leader as part of the Government s Disability Confident scheme. This reflects our commitment to removing barriers and ensuring disabled people have equal opportunities to join, develop and progress within our organisation. As part of this commitment, we operate a Guaranteed Interview Scheme, offering an interview to candidates with a disability who meet the essential criteria for the role. We will always consider reasonable adjustments throughout the recruitment process and during employment, ensuring candidates and colleagues can participate fully and perform at their best. If you require an adjustment during the application or interview process, please contact our recruitment team using the details provided on the application page.
Aug 14, 2026
Full time
Customer Services Manager Location: Nottingham onsite Salary: £45,000 £50,000 base Benefits: Private healthcare, pension, 25 days holiday rising to 30 days over five years, group life insurance, income protection, gym discounts, Employee of the Quarter awards, employee referral programme and many more. At XMA, technology is only part of the story. Our success is built on talented people who are passionate about making a difference for customers, communities and each other. For over 40 years, we have helped organisations across the UK unlock the power of technology. Today, we are one of the UK s leading independent technology partners, delivering innovative solutions that drive real-world outcomes across the public and private sectors. We empower our people to grow, challenge themselves and achieve their ambitions. You will join a collaborative team where ideas are valued, development is encouraged and your contribution has a genuine impact. The opportunity We are looking for an experienced Customer Services Manager to lead, develop and inspire a high-performing customer services function. This is a hands-on leadership role with real operational ownership. You will be responsible for ensuring customers receive an excellent and consistent service while making sure the function achieves agreed service levels and protects the commercial interests of the business. You will take ownership of the day-to-day customer service operation, leading the team, managing performance and capacity, resolving escalations and improving how the department works. What you ll be doing You will lead, coach and develop a Customer Services team of six to eight people, creating a culture of accountability, ownership and excellent customer service. You will maintain control of workloads, ticket queues, backlogs and operational priorities while ensuring agreed service levels are consistently achieved. A key part of the role will be identifying opportunities for improvement. You will use operational data and Power BI to understand demand, capacity and risk, while driving continuous improvement through root-cause analysis, process simplification, standardisation and automation. You will also: Take ownership of escalations and service recovery for strategic customers. Maintain oversight of commercially important issues, including credits, invoicing queries, returns and warranties. Develop the team through training, cross-skilling, succession planning and clear development plans. Build strong relationships across the wider business to resolve issues and improve customer outcomes. Lead daily operational reviews, weekly performance meetings and monthly service reporting. What we re looking for You will be an established customer service or customer operations leader who is comfortable combining people leadership with operational delivery. You will know how to manage a busy service environment, use KPIs and data to improve performance, and bring structure and control to competing priorities. We are particularly interested in candidates with: Significant experience leading a customer services, customer operations or service delivery function. Strong people leadership, coaching and performance management experience. Experience managing high-volume operations, SLAs, workloads and backlogs. A track record of improving processes and reducing repeat customer demand. Good commercial awareness, ideally across post-sales processes such as credits, returns, warranties or invoicing. Confidence using management information and operational data to make decisions. Strong stakeholder management and communication skills. Experience using customer service, ERP or ticket-management systems. Experience within a technology, distribution or B2B environment would be particularly valuable, as would experience using Power BI, Halo, Ivanti, Prism or similar platforms. Lean, Six Sigma, ITIL or other continuous improvement qualifications would also be advantageous. Inclusion and belonging We believe diverse perspectives, experiences and backgrounds make us stronger. We are committed to creating a workplace where everyone feels respected, valued and empowered to be their authentic self. We foster an inclusive culture where colleagues can thrive regardless of age, disability, gender identity, race, ethnicity, religion or belief, sexual orientation, neurodiversity, caring responsibilities, socioeconomic background or any other aspect of their identity. Our goal is to ensure every employee has the opportunity to grow, contribute and succeed in an environment built on fairness, respect and belonging. Creating an inclusive workplace is an ongoing journey, and we remain committed to listening, learning and taking meaningful action so that all our people can achieve their full potential. Disability Confident Leader We are proud to be a Disability Confident Leader as part of the Government s Disability Confident scheme. This reflects our commitment to removing barriers and ensuring disabled people have equal opportunities to join, develop and progress within our organisation. As part of this commitment, we operate a Guaranteed Interview Scheme, offering an interview to candidates with a disability who meet the essential criteria for the role. We will always consider reasonable adjustments throughout the recruitment process and during employment, ensuring candidates and colleagues can participate fully and perform at their best. If you require an adjustment during the application or interview process, please contact our recruitment team using the details provided on the application page.
Business Development Manager - UK & Europe Specialist Logistics Services and Products Remote/Hybrid with 2 days in office per month - UK & Europe travel to customer sites required 60,000 - 80,000 Basic Salary + 50 - 60k OTE (Uncapped) + Car Allowance + Benefits + Hybrid Remote Working (2 days per month in office) Do you have sales experience with logistics, pharmaceutical manufacturing, or healthcare? Do you have a professional, consultative, sales closing approach? Hunter mentality regarding new business and cold outreach? Interested in the world of cold logistics and freight? This is a truly unique opportunity to join a packaging and freight specialist involved at the cutting edge of science, medicine, biotechnology, and pharmaceuticals. Your role as a Business Development Manager A business-critical sales role, hybrid based with 2 days in the UK office per month, and 2 trips to global HQ per year. This is a business development focused role (75%) where you'll be searching for new clients and points of contacts in existing business. Responsible for the full sales cycle from initial outreach to closed deal. Sales cycles could be over 6-12 months, and deal values typically range between 50k-200k, some larger ones can be 2.5m+. 25% of the role is account management, focusing on maintaining customer satisfaction. Whilst the role is hybrid/remote, the majority of deals are won and closed in person, so you need to be happy and willing to visit customers and potential customers in the UK and Europe. Ideal Background for the Business Development Manager You need to be a professional, consultative, sales closer and hunter. Sales knowledge of cold transport, biotechnology, logistics, pharmaceutical, medical, scientific and related sectors is of distinct advantage. Passionate about products and systems which can ultimately save lives. Full driver's licence and right to work in the UK without sponsorship. Hold a valid passport for international travel. The Company recruiting for the Business Development Manager A globally respected provider of specialist cold transport systems. They boast a stable UK sales team. Providing essential transport devices for medical, scientific, healthcare, pharmaceutical, and other niche sectors. In return for your experience, they can offer a lasting career in a unique sector. The Package for Business Development Manager 60,000 - 80,000 basic salary, depending on experience. 50 - 60k OTE (uncapped) paid quarterly. Car allowance and salary. Benefits package including 4x life assurance, optional insurances. Pension matched up to 6%. 26 days holiday plus stats. Please apply for this job online if you are interested and feel you fit the above criteria. Dave is the main point of contact for the role.
Aug 14, 2026
Full time
Business Development Manager - UK & Europe Specialist Logistics Services and Products Remote/Hybrid with 2 days in office per month - UK & Europe travel to customer sites required 60,000 - 80,000 Basic Salary + 50 - 60k OTE (Uncapped) + Car Allowance + Benefits + Hybrid Remote Working (2 days per month in office) Do you have sales experience with logistics, pharmaceutical manufacturing, or healthcare? Do you have a professional, consultative, sales closing approach? Hunter mentality regarding new business and cold outreach? Interested in the world of cold logistics and freight? This is a truly unique opportunity to join a packaging and freight specialist involved at the cutting edge of science, medicine, biotechnology, and pharmaceuticals. Your role as a Business Development Manager A business-critical sales role, hybrid based with 2 days in the UK office per month, and 2 trips to global HQ per year. This is a business development focused role (75%) where you'll be searching for new clients and points of contacts in existing business. Responsible for the full sales cycle from initial outreach to closed deal. Sales cycles could be over 6-12 months, and deal values typically range between 50k-200k, some larger ones can be 2.5m+. 25% of the role is account management, focusing on maintaining customer satisfaction. Whilst the role is hybrid/remote, the majority of deals are won and closed in person, so you need to be happy and willing to visit customers and potential customers in the UK and Europe. Ideal Background for the Business Development Manager You need to be a professional, consultative, sales closer and hunter. Sales knowledge of cold transport, biotechnology, logistics, pharmaceutical, medical, scientific and related sectors is of distinct advantage. Passionate about products and systems which can ultimately save lives. Full driver's licence and right to work in the UK without sponsorship. Hold a valid passport for international travel. The Company recruiting for the Business Development Manager A globally respected provider of specialist cold transport systems. They boast a stable UK sales team. Providing essential transport devices for medical, scientific, healthcare, pharmaceutical, and other niche sectors. In return for your experience, they can offer a lasting career in a unique sector. The Package for Business Development Manager 60,000 - 80,000 basic salary, depending on experience. 50 - 60k OTE (uncapped) paid quarterly. Car allowance and salary. Benefits package including 4x life assurance, optional insurances. Pension matched up to 6%. 26 days holiday plus stats. Please apply for this job online if you are interested and feel you fit the above criteria. Dave is the main point of contact for the role.
Technical Lead Full Stack Developer (TypeScript, JavaScript, Node) Location: Hybrid working within the south Salary: Competitive + benefits We're working with a fast-growing UK SaaS technology company that builds data-driven digital products used by commercial teams to better understand and engage with their customers. They are now looking for an experienced technical lead full stack developer to play a key role in shaping and delivering their next generation of customer-facing platforms. This is a hands-on technical leadership role where you'll be involved from early design through to production delivery, working with a modern cloud-based stack and deploying to live environments on a daily basis. The Role Lead technical delivery across a high-performing development squad (10+) Contribute to solution design, system architecture and domain modelling Build proof-of-concepts and spike complex or uncertain areas of work Break down requirements into deliverable epics and user stories alongside product and initiative managers Develop and deliver production-ready code across the full stack Ensure high standards of quality, maintainability, performance and security Support and improve live systems once deployed Influence technical direction, tooling and best practice across the wider engineering function Tech Environment You'll work with a modern stack including: Node.js microservices JavaScript & TypeScript Vue.js Redis, SQL Server & Snowflake AWS cloud infrastructure CI/CD pipelines and DevSecOps practices About You Strong full stack development experience (ideally 10+ years) 5+ years of JavaScript and TypeScript experience Solid background in system design and scalable architectures Experience building large, production SaaS platforms A clean-code mindset (SOLID principles, design patterns, testable code) Experience working in mature CI/CD and continuous deployment environments A commercial mindset when designing and delivering software Excellent collaboration skills and confidence working with stakeholders Interest in using AI to accelerate and improve software development A passion for performance, security and engineering best practice Degree in Computer Science or equivalent real-world experience What's On Offer Competitive salary and benefits package Hybrid working Opportunity to join a scaling UK SaaS business Strong engineering culture with a focus on quality and continuous improvement Supportive, collaborative working environment Community and charity initiatives, including volunteer days Send your CV across to me on email (url removed) or call (phone number removed) for more information. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Aug 14, 2026
Full time
Technical Lead Full Stack Developer (TypeScript, JavaScript, Node) Location: Hybrid working within the south Salary: Competitive + benefits We're working with a fast-growing UK SaaS technology company that builds data-driven digital products used by commercial teams to better understand and engage with their customers. They are now looking for an experienced technical lead full stack developer to play a key role in shaping and delivering their next generation of customer-facing platforms. This is a hands-on technical leadership role where you'll be involved from early design through to production delivery, working with a modern cloud-based stack and deploying to live environments on a daily basis. The Role Lead technical delivery across a high-performing development squad (10+) Contribute to solution design, system architecture and domain modelling Build proof-of-concepts and spike complex or uncertain areas of work Break down requirements into deliverable epics and user stories alongside product and initiative managers Develop and deliver production-ready code across the full stack Ensure high standards of quality, maintainability, performance and security Support and improve live systems once deployed Influence technical direction, tooling and best practice across the wider engineering function Tech Environment You'll work with a modern stack including: Node.js microservices JavaScript & TypeScript Vue.js Redis, SQL Server & Snowflake AWS cloud infrastructure CI/CD pipelines and DevSecOps practices About You Strong full stack development experience (ideally 10+ years) 5+ years of JavaScript and TypeScript experience Solid background in system design and scalable architectures Experience building large, production SaaS platforms A clean-code mindset (SOLID principles, design patterns, testable code) Experience working in mature CI/CD and continuous deployment environments A commercial mindset when designing and delivering software Excellent collaboration skills and confidence working with stakeholders Interest in using AI to accelerate and improve software development A passion for performance, security and engineering best practice Degree in Computer Science or equivalent real-world experience What's On Offer Competitive salary and benefits package Hybrid working Opportunity to join a scaling UK SaaS business Strong engineering culture with a focus on quality and continuous improvement Supportive, collaborative working environment Community and charity initiatives, including volunteer days Send your CV across to me on email (url removed) or call (phone number removed) for more information. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Senior Business Architect This Senior Business Architect role focuses on supporting the not-for-profit sector by aligning technology strategies with business needs. You'll play a key part in shaping organisational efficiency and delivering impactful solutions. Client Details Senior Business Architect A not-for-profit organisation based in London. Description Senior Business Architect The Business Architecture Practice is being created to provide architectural leadership across process, people, technology, data and information domains. The key responsibilities are as follows: Lead and develop a team of Business Architects, fostering a high-performing, collaborative culture and supporting professional growth. Partner with senior stakeholders to establish, develop and continuously improve the Business Architecture practice. Define and implement architecture standards, methodologies, frameworks and governance processes. Develop and maintain current-state and future-state business architecture models to support strategic decision-making. Create and embed business architecture artefacts, including business capabilities, customer journeys, service patterns and operating model blueprints. Provide architectural leadership and assurance across a portfolio of transformation and change initiatives. Work closely with Business Analysts, Service Designers, Programme Managers and Technology teams to design effective business solutions. Ensure transformation initiatives align with organisational strategy, target operating models and desired business outcomes. Manage relationships with external partners and consultancies, ensuring quality delivery and value for investment. Influence senior leaders and stakeholders by translating complex business challenges into clear, actionable recommendations and architectural roadmaps. Profile Senior Business Architect A successful Senior Business Architect should have: Strong senior-level experience in Business Architecture within large, complex organisations. Demonstrable experience developing, implementing and continuously improving Business Architecture practices, standards and frameworks. Strong people leadership skills, with experience building and developing high-performing teams. Experience establishing a new capability would be highly advantageous. Experience managing and leveraging external consulting or professional services partners to deliver business outcomes. Excellent stakeholder engagement and communication skills, with the ability to simplify complex concepts for diverse audiences. A strategic mindset combined with a pragmatic, delivery-focused approach. Experience within a regulated environment is advantageous but not essential. Job Offer Senior Business Architect Competitive salary of 75,000 to 85,000 dependent on the level of experience. Permanent position in the not-for-profit sector. Standard benefits package. If you're interested in this role, apply now. People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.
Aug 14, 2026
Full time
Senior Business Architect This Senior Business Architect role focuses on supporting the not-for-profit sector by aligning technology strategies with business needs. You'll play a key part in shaping organisational efficiency and delivering impactful solutions. Client Details Senior Business Architect A not-for-profit organisation based in London. Description Senior Business Architect The Business Architecture Practice is being created to provide architectural leadership across process, people, technology, data and information domains. The key responsibilities are as follows: Lead and develop a team of Business Architects, fostering a high-performing, collaborative culture and supporting professional growth. Partner with senior stakeholders to establish, develop and continuously improve the Business Architecture practice. Define and implement architecture standards, methodologies, frameworks and governance processes. Develop and maintain current-state and future-state business architecture models to support strategic decision-making. Create and embed business architecture artefacts, including business capabilities, customer journeys, service patterns and operating model blueprints. Provide architectural leadership and assurance across a portfolio of transformation and change initiatives. Work closely with Business Analysts, Service Designers, Programme Managers and Technology teams to design effective business solutions. Ensure transformation initiatives align with organisational strategy, target operating models and desired business outcomes. Manage relationships with external partners and consultancies, ensuring quality delivery and value for investment. Influence senior leaders and stakeholders by translating complex business challenges into clear, actionable recommendations and architectural roadmaps. Profile Senior Business Architect A successful Senior Business Architect should have: Strong senior-level experience in Business Architecture within large, complex organisations. Demonstrable experience developing, implementing and continuously improving Business Architecture practices, standards and frameworks. Strong people leadership skills, with experience building and developing high-performing teams. Experience establishing a new capability would be highly advantageous. Experience managing and leveraging external consulting or professional services partners to deliver business outcomes. Excellent stakeholder engagement and communication skills, with the ability to simplify complex concepts for diverse audiences. A strategic mindset combined with a pragmatic, delivery-focused approach. Experience within a regulated environment is advantageous but not essential. Job Offer Senior Business Architect Competitive salary of 75,000 to 85,000 dependent on the level of experience. Permanent position in the not-for-profit sector. Standard benefits package. If you're interested in this role, apply now. People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.
Senior iOS Engineer (AI Product) Remote (United Kingdom) | Permanent | Flexible compensation (DOE) + bonus + equity We're working with a well-funded AI-first technology business building systems that go beyond traditional chatbot experiences and execute real-world workflows autonomously. The team is building a proactive AI product designed to help users organise, communicate, and complete meaningful tasks with minimal prompting. The product focuses on long-running workflows, persistent context, and reliable real-world task execution, even when AI behaviour is non-deterministic. AI sits at the centre of the product experience, and you'll play a key role in shaping how users interact with intelligent systems on a daily basis. The Opportunity As a Senior iOS Engineer, you'll own the mobile experience and help define how AI feels, responds, and behaves in users' hands. Areas of responsibility include: Building and maintaining production iOS applications using Swift and SwiftUI Integrating AI-powered functionality into user-facing experiences Designing intuitive AI interaction patterns, including streaming responses, retries, fallbacks, and loading states Building responsive, reliable, and performant mobile experiences Collaborating closely with Back End and machine learning engineers Capturing user feedback and behavioural signals to improve AI performance Maintaining high standards of stability, reliability, and App Store quality Optimising memory usage, battery consumption, and overall application performance What They're Looking For The team is interested in engineers who have built and shipped production mobile applications and understand the challenges of integrating AI into real user experiences. Examples of relevant experience include: Swift and SwiftUI development AI-powered mobile applications Real Time or streaming user experiences Async/await, concurrency, and background tasks Mobile performance optimisation Designing systems that handle latency, partial failures, and AI uncertainty Feature flags and remote configuration CoreML or light on-device machine learning AI user experience and trust-focused design The strongest candidates typically demonstrate: Strong product ownership Experience operating applications at production scale Excellent engineering fundamentals A focus on reliability, performance, and user experience The ability to work comfortably in fast-moving environments with evolving requirements Technical Environment Swift SwiftUI Swift Package Manager (SPM) SQL/NoSQL TensorFlow Lite AI-powered Back End services Remote configuration and feature flag systems Compensation Compensation is intentionally flexible and assessed based on experience, ownership, and production impact. The package includes: Competitive base salary Performance-based bonus Equity Fully remote working Private healthcare Pension contribution Dental/Vision/Life insurance Generous paid holiday allowance
Aug 14, 2026
Full time
Senior iOS Engineer (AI Product) Remote (United Kingdom) | Permanent | Flexible compensation (DOE) + bonus + equity We're working with a well-funded AI-first technology business building systems that go beyond traditional chatbot experiences and execute real-world workflows autonomously. The team is building a proactive AI product designed to help users organise, communicate, and complete meaningful tasks with minimal prompting. The product focuses on long-running workflows, persistent context, and reliable real-world task execution, even when AI behaviour is non-deterministic. AI sits at the centre of the product experience, and you'll play a key role in shaping how users interact with intelligent systems on a daily basis. The Opportunity As a Senior iOS Engineer, you'll own the mobile experience and help define how AI feels, responds, and behaves in users' hands. Areas of responsibility include: Building and maintaining production iOS applications using Swift and SwiftUI Integrating AI-powered functionality into user-facing experiences Designing intuitive AI interaction patterns, including streaming responses, retries, fallbacks, and loading states Building responsive, reliable, and performant mobile experiences Collaborating closely with Back End and machine learning engineers Capturing user feedback and behavioural signals to improve AI performance Maintaining high standards of stability, reliability, and App Store quality Optimising memory usage, battery consumption, and overall application performance What They're Looking For The team is interested in engineers who have built and shipped production mobile applications and understand the challenges of integrating AI into real user experiences. Examples of relevant experience include: Swift and SwiftUI development AI-powered mobile applications Real Time or streaming user experiences Async/await, concurrency, and background tasks Mobile performance optimisation Designing systems that handle latency, partial failures, and AI uncertainty Feature flags and remote configuration CoreML or light on-device machine learning AI user experience and trust-focused design The strongest candidates typically demonstrate: Strong product ownership Experience operating applications at production scale Excellent engineering fundamentals A focus on reliability, performance, and user experience The ability to work comfortably in fast-moving environments with evolving requirements Technical Environment Swift SwiftUI Swift Package Manager (SPM) SQL/NoSQL TensorFlow Lite AI-powered Back End services Remote configuration and feature flag systems Compensation Compensation is intentionally flexible and assessed based on experience, ownership, and production impact. The package includes: Competitive base salary Performance-based bonus Equity Fully remote working Private healthcare Pension contribution Dental/Vision/Life insurance Generous paid holiday allowance
Senior Ion Developer (Contract) Duration: 12 Months (Possibility for extension) Location: London/Hybrid (2 days per week on site) Rate: A highly competitive Umbrella Day Rate is available for suitable candidates Role Profile As a Senior Ion Technical Engineer, you will play a pivotal role in designing and implementing high-quality software solutions that meet the dynamic needs of our business. You will collaborate closely with product owners, UX designers, and various business partners to create and maintain microservices that drive our Rates trading platform. Key Responsibilities: Collaborate with product owners and business partners to understand requirements and outline proposed solutions. Design, implement, test, and maintain microservices within our technology stack. Participate in design reviews, providing critical input to enhance design recommendations. Ensure compliance with architectural standards throughout all phases of development. Conduct code reviews to ensure alignment with the pre-defined Definition of Done and design specifications. Troubleshoot application code-related issues and implement effective solutions. Uphold the quality and completeness of our products through rigorous unit testing, integration testing, and behaviour-driven development (BDD) practises. Skills & Experience: Strong understanding of Java and Spring Boot. Proven experience in developing microservice applications. Familiarity with streaming, messaging, and Ion MMI components. Understanding of Demon manager and database setup on ION. Experience in developing low-latency applications. Knowledge of modern build pipelines and tools, such as UrbanCode, Git, and Jenkins, is advantageous. Demonstrated experience in multi-threading and a clear approach to automated testing and exception handling. Experience with React or web-based front ends is desirable. Knowledge of Markets Front Office technology, particularly interest rate swaps, bonds, and futures, is a plus. Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Aug 14, 2026
Contractor
Senior Ion Developer (Contract) Duration: 12 Months (Possibility for extension) Location: London/Hybrid (2 days per week on site) Rate: A highly competitive Umbrella Day Rate is available for suitable candidates Role Profile As a Senior Ion Technical Engineer, you will play a pivotal role in designing and implementing high-quality software solutions that meet the dynamic needs of our business. You will collaborate closely with product owners, UX designers, and various business partners to create and maintain microservices that drive our Rates trading platform. Key Responsibilities: Collaborate with product owners and business partners to understand requirements and outline proposed solutions. Design, implement, test, and maintain microservices within our technology stack. Participate in design reviews, providing critical input to enhance design recommendations. Ensure compliance with architectural standards throughout all phases of development. Conduct code reviews to ensure alignment with the pre-defined Definition of Done and design specifications. Troubleshoot application code-related issues and implement effective solutions. Uphold the quality and completeness of our products through rigorous unit testing, integration testing, and behaviour-driven development (BDD) practises. Skills & Experience: Strong understanding of Java and Spring Boot. Proven experience in developing microservice applications. Familiarity with streaming, messaging, and Ion MMI components. Understanding of Demon manager and database setup on ION. Experience in developing low-latency applications. Knowledge of modern build pipelines and tools, such as UrbanCode, Git, and Jenkins, is advantageous. Demonstrated experience in multi-threading and a clear approach to automated testing and exception handling. Experience with React or web-based front ends is desirable. Knowledge of Markets Front Office technology, particularly interest rate swaps, bonds, and futures, is a plus. Candidates will need to show evidence of the above in their CV in order to be considered. If you feel you have the skills and experience and want to hear more about this role 'apply now' to declare your interest in this opportunity with our client. Your application will be observed by our dedicated team. We will respond to all successful applicants ASAP however, please be advised that we will always look to contact you further from this time should we need further applicants or if other opportunities arise relevant to your skillset. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. As part of our standard hiring process to manage risk, please note background screening checks will be conducted on all hires before commencing employment. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
My Insurance client is currently seeking for a Network Demand Manager to take ownership of the demand, forecasting, financial planning and stakeholder engagement activities for Global Network Services. Key Responsibilities Own and manage the Network demand pipeline, ensuring requirements from affiliates, operations, engineering and architecture teams are captured, assessed and prioritised. Develop and maintain network financial forecasts, budgets and cost allocation models to support business growth and integration activities. Partner with vendors, technical teams and business stakeholders to evaluate requirements, optimise spending and support procurement and renewal activities. Coordinate onboarding and readiness activities for new affiliates, managing risks, milestones, reporting and stakeholder communications. Analyse network capacity, licensing and service consumption trends to identify optimisation opportunities and support future investment planning. Requirements Proven experience in Demand Management, Service Management, Business Relationship Management or Infrastructure Portfolio Management within a large enterprise environment. Strong stakeholder management skills with the ability to engage technical teams, suppliers and business leaders across multiple geographies. Experience in budgeting, forecasting, financial planning and cost management for IT infrastructure or network services. Good understanding of enterprise networking concepts, including WAN, LAN, cloud connectivity, network security and capacity planning. Excellent analytical, communication and organisational skills, with experience managing competing priorities and translating business requirements into technology demand. Logistics 12 Month Contract 526 per day inside IR35 Hybrid 2 Days a week Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Huxley, please visit (url removed) Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales
Aug 14, 2026
Contractor
My Insurance client is currently seeking for a Network Demand Manager to take ownership of the demand, forecasting, financial planning and stakeholder engagement activities for Global Network Services. Key Responsibilities Own and manage the Network demand pipeline, ensuring requirements from affiliates, operations, engineering and architecture teams are captured, assessed and prioritised. Develop and maintain network financial forecasts, budgets and cost allocation models to support business growth and integration activities. Partner with vendors, technical teams and business stakeholders to evaluate requirements, optimise spending and support procurement and renewal activities. Coordinate onboarding and readiness activities for new affiliates, managing risks, milestones, reporting and stakeholder communications. Analyse network capacity, licensing and service consumption trends to identify optimisation opportunities and support future investment planning. Requirements Proven experience in Demand Management, Service Management, Business Relationship Management or Infrastructure Portfolio Management within a large enterprise environment. Strong stakeholder management skills with the ability to engage technical teams, suppliers and business leaders across multiple geographies. Experience in budgeting, forecasting, financial planning and cost management for IT infrastructure or network services. Good understanding of enterprise networking concepts, including WAN, LAN, cloud connectivity, network security and capacity planning. Excellent analytical, communication and organisational skills, with experience managing competing priorities and translating business requirements into technology demand. Logistics 12 Month Contract 526 per day inside IR35 Hybrid 2 Days a week Please click here to find out more about our Key Information Documents. Please note that the documents provided contain generic information. If we are successful in finding you an assignment, you will receive a Key Information Document which will be specific to the vendor set-up you have chosen and your placement. To find out more about Huxley, please visit (url removed) Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales
