Job title: Display Planner Location: London Hybrid (3 days onsite per week) Contract: 9-Month Initial Contract (Potential Extension) Start Date: ASAP The Opportunity We're looking for an experienced Display Planner to join a high-performing team within the Space, Range & Display (SRD) function, supporting one of the UK's most established retail food businesses. This opportunity has arisen due to a key team member leaving the business, combined with increased demand across a significant transformation programme. As a result, we're seeking a hands-on Display Planning professional who can quickly integrate into a fast-paced environment, take ownership of categories, and help ensure continuity across critical planning activities. Working within a team of 12-15 specialists, you'll play a key role in shaping how products are presented across a network of more than 570 Food Halls, translating commercial strategies into effective, customer-focused planograms that deliver both operational efficiency and commercial performance. Key Responsibilities Display Planning & Planogram Development Create, maintain and optimise planograms across assigned product categories. Deliver end-to-end display planning activities aligned to commercial objectives. Translate range and category strategies into executable shelf layouts. Ensure planograms support customer shopping missions, display principles and operational requirements. Manage range change activity in line with trading and implementation calendars. Space & Category Planning Analyse sales, stock and store performance data to inform space allocation decisions. Maximise sales opportunities through effective use of retail space. Drive improvements in availability, productivity and customer experience. Partner with Buying, Product and Range Planning teams to determine optimal product ranges for available space. Data Management & Systems Maintain accurate product dimensions, attributes, imagery and supporting master data. Ensure ongoing data quality and system integrity. Work within established SRD processes and planning methodologies. Utilise Blue Yonder, JDA Space Planning or comparable planogram tools to support planning activities. Insight & Continuous Improvement Monitor display performance and identify opportunities for enhancement. Use data, trends and customer insights to recommend improvements. Conduct store reviews and competitor analysis to identify best practices. Support store openings, renewals and other strategic initiatives where required. Stakeholder Engagement This is a highly collaborative role requiring regular engagement with: Buying teams /Range Planning/ Space Planning/ Commercial teams/ Insights & Analytics/ Supply Chain/ Store Operations/ Product Development/ Marketing Success in this role will depend on your ability to build strong cross-functional relationships and influence stakeholders across multiple business areas. Essential Skills & Experience We're keen to speak with candidates who possess: Proven experience in Display Planning, Space Planning, Merchandising or Category Planning. Strong experience creating and maintaining planograms. Excellent stakeholder management and communication skills. Strong analytical capabilities with the ability to interpret data and identify trends. Experience working within established retail planning processes. Strong organisational and project management skills. Ability to manage multiple priorities within tight deadlines. Advanced Microsoft Excel skills. Experience collaborating across cross-functional teams within a retail environment. Desirable Experience Blue Yonder experience. JDA Space Planning expertise. Knowledge of Space, Range & Display (SRD) processes. Power BI experience. Experience within grocery, FMCG or supermarket retail environments. Familiarity with planogram software and retail merchandising tools. Ability to become productive quickly with minimal onboarding. Ideal Background This role would particularly suit candidates from: Grocery Retail FMCG Convenience Retail Supermarket Space Planning Category Space Planning Merchandising & Display Planning Candidates with practical experience using Blue Yonder, JDA Space Planning, planogram software, or similar retail space planning tools will be highly regarded. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Aug 14, 2026
Contractor
Job title: Display Planner Location: London Hybrid (3 days onsite per week) Contract: 9-Month Initial Contract (Potential Extension) Start Date: ASAP The Opportunity We're looking for an experienced Display Planner to join a high-performing team within the Space, Range & Display (SRD) function, supporting one of the UK's most established retail food businesses. This opportunity has arisen due to a key team member leaving the business, combined with increased demand across a significant transformation programme. As a result, we're seeking a hands-on Display Planning professional who can quickly integrate into a fast-paced environment, take ownership of categories, and help ensure continuity across critical planning activities. Working within a team of 12-15 specialists, you'll play a key role in shaping how products are presented across a network of more than 570 Food Halls, translating commercial strategies into effective, customer-focused planograms that deliver both operational efficiency and commercial performance. Key Responsibilities Display Planning & Planogram Development Create, maintain and optimise planograms across assigned product categories. Deliver end-to-end display planning activities aligned to commercial objectives. Translate range and category strategies into executable shelf layouts. Ensure planograms support customer shopping missions, display principles and operational requirements. Manage range change activity in line with trading and implementation calendars. Space & Category Planning Analyse sales, stock and store performance data to inform space allocation decisions. Maximise sales opportunities through effective use of retail space. Drive improvements in availability, productivity and customer experience. Partner with Buying, Product and Range Planning teams to determine optimal product ranges for available space. Data Management & Systems Maintain accurate product dimensions, attributes, imagery and supporting master data. Ensure ongoing data quality and system integrity. Work within established SRD processes and planning methodologies. Utilise Blue Yonder, JDA Space Planning or comparable planogram tools to support planning activities. Insight & Continuous Improvement Monitor display performance and identify opportunities for enhancement. Use data, trends and customer insights to recommend improvements. Conduct store reviews and competitor analysis to identify best practices. Support store openings, renewals and other strategic initiatives where required. Stakeholder Engagement This is a highly collaborative role requiring regular engagement with: Buying teams /Range Planning/ Space Planning/ Commercial teams/ Insights & Analytics/ Supply Chain/ Store Operations/ Product Development/ Marketing Success in this role will depend on your ability to build strong cross-functional relationships and influence stakeholders across multiple business areas. Essential Skills & Experience We're keen to speak with candidates who possess: Proven experience in Display Planning, Space Planning, Merchandising or Category Planning. Strong experience creating and maintaining planograms. Excellent stakeholder management and communication skills. Strong analytical capabilities with the ability to interpret data and identify trends. Experience working within established retail planning processes. Strong organisational and project management skills. Ability to manage multiple priorities within tight deadlines. Advanced Microsoft Excel skills. Experience collaborating across cross-functional teams within a retail environment. Desirable Experience Blue Yonder experience. JDA Space Planning expertise. Knowledge of Space, Range & Display (SRD) processes. Power BI experience. Experience within grocery, FMCG or supermarket retail environments. Familiarity with planogram software and retail merchandising tools. Ability to become productive quickly with minimal onboarding. Ideal Background This role would particularly suit candidates from: Grocery Retail FMCG Convenience Retail Supermarket Space Planning Category Space Planning Merchandising & Display Planning Candidates with practical experience using Blue Yonder, JDA Space Planning, planogram software, or similar retail space planning tools will be highly regarded. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Qualification Test Engineer Location: Brighton - 5 days per week onsite initially, with flexibility to 4 days per week onsite after an initial period Duration: 6 months Rate: Open to discussion IR35: Outside Clearance: Candidate must be willing to undergo basic security checks ahead of starting Overview Contract opportunity for a Qualification Test Engineer focused on environmental testing. You'll be responsible for setting up and running vibration test campaigns for electro-mechanical products, producing test data/report outputs, and supporting additional test operations after in-house training. Responsibilities: Setup and running of vibration test for electro-mechanical products including functional, endurance and reliability growth campaigns Ensuring safe operation of vibration shakers within the facility Liaising with test engineers and planners to facilitate setup and planning Provision of test data and report outputs Additionally, following in-house training, support operation of and test execution utilising ejection firing rig & drop pit Skillset/experience required: Experience working with Aerospace/Military/Defence Standards for executing test campaigns Strong understanding of environmental testing methodologies Competence in data provision and report writing Ability to ensure safe operation of testing equipment Strong communication skills for liaising with engineers and planners Strong communication skills for liaising with engineers and planners Experience with Qualification Test Procedure writing and support
Aug 14, 2026
Contractor
Qualification Test Engineer Location: Brighton - 5 days per week onsite initially, with flexibility to 4 days per week onsite after an initial period Duration: 6 months Rate: Open to discussion IR35: Outside Clearance: Candidate must be willing to undergo basic security checks ahead of starting Overview Contract opportunity for a Qualification Test Engineer focused on environmental testing. You'll be responsible for setting up and running vibration test campaigns for electro-mechanical products, producing test data/report outputs, and supporting additional test operations after in-house training. Responsibilities: Setup and running of vibration test for electro-mechanical products including functional, endurance and reliability growth campaigns Ensuring safe operation of vibration shakers within the facility Liaising with test engineers and planners to facilitate setup and planning Provision of test data and report outputs Additionally, following in-house training, support operation of and test execution utilising ejection firing rig & drop pit Skillset/experience required: Experience working with Aerospace/Military/Defence Standards for executing test campaigns Strong understanding of environmental testing methodologies Competence in data provision and report writing Ability to ensure safe operation of testing equipment Strong communication skills for liaising with engineers and planners Strong communication skills for liaising with engineers and planners Experience with Qualification Test Procedure writing and support
Planner / Scheduler - EV Chargepoints - Field Service Operations Salary: 28,000- 30,000 per annum Permanent, Full-Time Location: UK Operations About the Role An exciting opportunity for you to broaden your skills and contribute to the green revolution. This is the perfect time to make the move into this forward thinking and fast-growing sector of the Electrical and Renewables industry. We are working with the industry leader, with a vision to change the way people drive. They have made it their mission to install a charging point everywhere you park. To make that vision a reality we need the best talent in the industry - a vision Search Energy are proud to support. We are looking for a highly organised, proactive and solutions-focused Planner / Scheduler to join our growing operations team. This is a pivotal role at the heart of the business, responsible for ensuring our engineers and field teams are in the right place, at the right time, with the right information and resources to deliver an exceptional service to our customers. You will deliver the planning and scheduling of new installations, planned preventative maintenance (PPM), reactive and remedial works, service visits, and urgent breakdowns across the UK. You'll balance forward planning with real-time operational demands, continually reviewing and adapting schedules to maximise engineer productivity, minimise travel time and ensure all work is completed within agreed customer timescales and SLAs. Working closely with the Scheduling & Planning Manager, Field Ops Managers, Engineering Teams, customers, contractors and other internal stakeholders, you will be a central point of communication and play a key role in keeping day-to-day operations running smoothly. If you enjoy problem-solving, working with data, coordinating people and resources, and making quick, informed decisions in a fast-paced environment, this could be an excellent opportunity for you. Key Responsibilities Planning & Scheduling Plan and schedule Installations, PPM, reactive, remedial and other field service works in line with contractual frequencies, priorities and customer requirements. Allocate jobs to the most appropriate engineer based on location, skills, availability, workload and priority. Optimise engineer diaries and travel routes to reduce travel time and maximise productive working hours. Balance workloads effectively to ensure resources are used efficiently. Build and maintain daily, weekly and longer-term work plans. Ensure planned and reactive works are scheduled within agreed SLAs and contractual timescales. Continually review and adjust schedules throughout the day in response to emergencies, delays, cancellations, access issues and changing priorities. Coordinate subcontractors and external resources where required. Ensure completed works, cancellations, access issues and customer requests are accurately recorded and schedules remain up to date. Identify and escalate potential scheduling risks, service issues or resource constraints to the management team. Engineer Coordination Act as a point of contact for engineers throughout the working day. Provide engineers with accurate job instructions, customer details, site contacts, access information and any specific requirements. Ensure engineers have the information, tools, parts and resources required to complete their work effectively. Monitor engineer progress and proactively adjust schedules where necessary. Resolve scheduling conflicts quickly and effectively. Prioritise urgent and breakdown works while minimising disruption to planned schedules. Keep engineers informed of changes to appointments, priorities and customer requirements. Customer & Stakeholder Communication Contact customers proactively to arrange appointments and confirm attendance dates and expected arrival times. Notify customers promptly and professionally of delays, changes or rescheduled visits. Respond to scheduling enquiries and manage customer expectations effectively. Build positive customer relationships through clear, professional and proactive communication. Coordinate effectively with engineers, contractors, customers and internal teams to ensure smooth delivery of services. Data, Performance & Continuous Improvement Use operational data and system information to support planning and decision-making. Monitor and contribute to reporting on key operational measures such as engineer utilisation, scheduling efficiency, productivity and first-time fix performance. Identify trends, recurring issues and opportunities to improve operational performance. Recommend improvements to scheduling processes, workflows and systems. Support the development and improvement of planning tools and processes. Work closely with the management team and wider operations team to improve engineer utilisation, customer service and overall efficiency. About You We're looking for someone who is highly organised, commercially aware and confident managing competing priorities. You will be comfortable working in a fast-paced operational environment where plans can change quickly and decisions need to be made calmly and effectively. Essential Skills & Experience Previous experience in a planning, scheduling, coordination, logistics or workflow management role. Excellent organisational and time-management skills. Strong ability to prioritise workloads and manage multiple tasks simultaneously. Excellent geographical awareness and confidence with route planning. Strong IT skills and confidence using Microsoft Outlook, Excel and business management systems. Ability to quickly learn and use scheduling and field service management software such as Joblogic or similar systems. Excellent verbal and written communication skills. Strong attention to detail and a high level of accuracy. Ability to analyse information and use operational data to make effective decisions. Ability to remain calm, proactive and solution-focused under pressure. Professional, customer-focused approach. Ability to communicate effectively with engineers, customers, contractors and internal stakeholders. Desirable Experience Experience within engineering, facilities management, utilities, wastewater, water hygiene, HVAC, telecoms, transport/logistics or another field service environment. Experience coordinating multiple mobile engineers or field-based teams. Previous experience of PPM scheduling and preventative maintenance programmes. Understanding of SLAs, contractual service requirements and operational KPIs. Experience using route optimisation, CRM or field service management systems. Why Join Us? This is an exciting opportunity to become a key part of our operations team and make a genuine impact on how effectively our services are delivered. You'll have the opportunity to: Play a central role in a busy and growing operation. Make a measurable difference to engineer productivity and customer satisfaction. Develop your planning, scheduling and operational management skills. Work closely with experienced engineering and operational teams. Help shape and improve our scheduling processes and systems. Take ownership of your workload and contribute ideas that improve the way we operate. We value people who are proactive, dependable, organised and always looking for a better way of doing things. If you are a confident planner who enjoys solving problems, coordinating people and keeping operations moving, we would love to hear from you. Salary: 28,000- 30,000 per annum Additional benefits; EV Salary Sacrifice Scheme, Pension, Life Insurance, Employee wellbeing and retail discounts, 21 days holiday, rising 1 per year. Holiday purchase scheme. Experience: Planner / Scheduler experience: 2 years preferred Successful Candidates will be contacted week commencing 31st August Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Aug 14, 2026
Full time
Planner / Scheduler - EV Chargepoints - Field Service Operations Salary: 28,000- 30,000 per annum Permanent, Full-Time Location: UK Operations About the Role An exciting opportunity for you to broaden your skills and contribute to the green revolution. This is the perfect time to make the move into this forward thinking and fast-growing sector of the Electrical and Renewables industry. We are working with the industry leader, with a vision to change the way people drive. They have made it their mission to install a charging point everywhere you park. To make that vision a reality we need the best talent in the industry - a vision Search Energy are proud to support. We are looking for a highly organised, proactive and solutions-focused Planner / Scheduler to join our growing operations team. This is a pivotal role at the heart of the business, responsible for ensuring our engineers and field teams are in the right place, at the right time, with the right information and resources to deliver an exceptional service to our customers. You will deliver the planning and scheduling of new installations, planned preventative maintenance (PPM), reactive and remedial works, service visits, and urgent breakdowns across the UK. You'll balance forward planning with real-time operational demands, continually reviewing and adapting schedules to maximise engineer productivity, minimise travel time and ensure all work is completed within agreed customer timescales and SLAs. Working closely with the Scheduling & Planning Manager, Field Ops Managers, Engineering Teams, customers, contractors and other internal stakeholders, you will be a central point of communication and play a key role in keeping day-to-day operations running smoothly. If you enjoy problem-solving, working with data, coordinating people and resources, and making quick, informed decisions in a fast-paced environment, this could be an excellent opportunity for you. Key Responsibilities Planning & Scheduling Plan and schedule Installations, PPM, reactive, remedial and other field service works in line with contractual frequencies, priorities and customer requirements. Allocate jobs to the most appropriate engineer based on location, skills, availability, workload and priority. Optimise engineer diaries and travel routes to reduce travel time and maximise productive working hours. Balance workloads effectively to ensure resources are used efficiently. Build and maintain daily, weekly and longer-term work plans. Ensure planned and reactive works are scheduled within agreed SLAs and contractual timescales. Continually review and adjust schedules throughout the day in response to emergencies, delays, cancellations, access issues and changing priorities. Coordinate subcontractors and external resources where required. Ensure completed works, cancellations, access issues and customer requests are accurately recorded and schedules remain up to date. Identify and escalate potential scheduling risks, service issues or resource constraints to the management team. Engineer Coordination Act as a point of contact for engineers throughout the working day. Provide engineers with accurate job instructions, customer details, site contacts, access information and any specific requirements. Ensure engineers have the information, tools, parts and resources required to complete their work effectively. Monitor engineer progress and proactively adjust schedules where necessary. Resolve scheduling conflicts quickly and effectively. Prioritise urgent and breakdown works while minimising disruption to planned schedules. Keep engineers informed of changes to appointments, priorities and customer requirements. Customer & Stakeholder Communication Contact customers proactively to arrange appointments and confirm attendance dates and expected arrival times. Notify customers promptly and professionally of delays, changes or rescheduled visits. Respond to scheduling enquiries and manage customer expectations effectively. Build positive customer relationships through clear, professional and proactive communication. Coordinate effectively with engineers, contractors, customers and internal teams to ensure smooth delivery of services. Data, Performance & Continuous Improvement Use operational data and system information to support planning and decision-making. Monitor and contribute to reporting on key operational measures such as engineer utilisation, scheduling efficiency, productivity and first-time fix performance. Identify trends, recurring issues and opportunities to improve operational performance. Recommend improvements to scheduling processes, workflows and systems. Support the development and improvement of planning tools and processes. Work closely with the management team and wider operations team to improve engineer utilisation, customer service and overall efficiency. About You We're looking for someone who is highly organised, commercially aware and confident managing competing priorities. You will be comfortable working in a fast-paced operational environment where plans can change quickly and decisions need to be made calmly and effectively. Essential Skills & Experience Previous experience in a planning, scheduling, coordination, logistics or workflow management role. Excellent organisational and time-management skills. Strong ability to prioritise workloads and manage multiple tasks simultaneously. Excellent geographical awareness and confidence with route planning. Strong IT skills and confidence using Microsoft Outlook, Excel and business management systems. Ability to quickly learn and use scheduling and field service management software such as Joblogic or similar systems. Excellent verbal and written communication skills. Strong attention to detail and a high level of accuracy. Ability to analyse information and use operational data to make effective decisions. Ability to remain calm, proactive and solution-focused under pressure. Professional, customer-focused approach. Ability to communicate effectively with engineers, customers, contractors and internal stakeholders. Desirable Experience Experience within engineering, facilities management, utilities, wastewater, water hygiene, HVAC, telecoms, transport/logistics or another field service environment. Experience coordinating multiple mobile engineers or field-based teams. Previous experience of PPM scheduling and preventative maintenance programmes. Understanding of SLAs, contractual service requirements and operational KPIs. Experience using route optimisation, CRM or field service management systems. Why Join Us? This is an exciting opportunity to become a key part of our operations team and make a genuine impact on how effectively our services are delivered. You'll have the opportunity to: Play a central role in a busy and growing operation. Make a measurable difference to engineer productivity and customer satisfaction. Develop your planning, scheduling and operational management skills. Work closely with experienced engineering and operational teams. Help shape and improve our scheduling processes and systems. Take ownership of your workload and contribute ideas that improve the way we operate. We value people who are proactive, dependable, organised and always looking for a better way of doing things. If you are a confident planner who enjoys solving problems, coordinating people and keeping operations moving, we would love to hear from you. Salary: 28,000- 30,000 per annum Additional benefits; EV Salary Sacrifice Scheme, Pension, Life Insurance, Employee wellbeing and retail discounts, 21 days holiday, rising 1 per year. Holiday purchase scheme. Experience: Planner / Scheduler experience: 2 years preferred Successful Candidates will be contacted week commencing 31st August Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Operations Planner Location: Portsmouth Job Type: Full-time, Permanent Department: Operations About the Role We are recruiting on behalf of a busy and well-established organisation within the shipping and port operations sector for an experienced Operations Planner . This is a key role within the Operations team, responsible for the efficient planning and coordination of vessel, container and terminal operations, as well as the allocation of operational labour. You will act as a key point of contact for shipping lines, agents and internal operational teams, ensuring activities are planned safely, efficiently and in line with customer requirements. Key Responsibilities Vessel Planning Plan vessel and terminal operations in line with customer requirements, vessel schedules and operational priorities. Coordinate berth usage, taking into consideration vessel arrival and departure times. Liaise with shipping lines, agents, vessel crews, customers and relevant authorities. Prepare vessel operational plans, paperwork and work instructions. Create and maintain accurate vessel records using the Terminal Operating System. Prepare crane splits and discharge/load sequences to support operational productivity. Communicate vessel plans clearly to internal and external stakeholders. Attend vessels when required to provide operational information and make amendments to plans where necessary. Coordinate with government agencies and authorities regarding inspections and operational requirements. Work closely with operational management and vessel teams to ensure customer requirements are met. Container Planning Plan the efficient allocation and movement of containers within container parks. Ensure all operational instructions are accurately recorded within the relevant systems. Coordinate with cargo planning teams regarding container stripping and collection requirements. Liaise with forwarding teams and shipping lines to ensure export containers are available within required cut-off times. Communicate container planning requirements clearly to operational teams. Coordinate with relevant authorities where required. Labour Planning Prepare daily labour plans and coordinate resources to meet operational priorities. Allocate employees based on their skills, training and competency. Prepare and issue operational paperwork and labour plans. Manage overtime lists and allocations across operational teams. Coordinate employee training requirements with relevant training teams. Manage and record employee absence requests in line with company policies. Maintain accurate manual and electronic records to support payroll processing. Monitor attendance and timekeeping and escalate concerns where required. Conduct return-to-work meetings and complete relevant HR documentation. Support attendance reviews in conjunction with HR and operational management. General Responsibilities Ensure all planned activities comply with Health & Safety policies and procedures. Support the maintenance of operational KPI and billing information. Provide operational planning cover as part of a 7-day rota . Work closely with Operations, Commercial, Shipping, Health & Safety and other internal teams. Contribute to the continuous improvement of operational planning processes. Carry out any other reasonable duties as required by Operations Management. About You We're looking for someone with previous experience in operations planning , ideally gained within a shipping, port, logistics, warehousing, distribution or transportation environment. You will ideally have: Previous experience planning operational activities within a busy environment. Experience coordinating vessel, terminal, transport or warehouse operations . Experience planning and allocating labour or operational resources. Strong organisational and planning skills. The ability to work independently and make decisions confidently. Excellent communication and interpersonal skills. Strong attention to detail and the ability to manage multiple priorities. Good problem-solving and decision-making skills. Strong customer service skills and the ability to build effective working relationships. Good IT skills, including Microsoft Office and experience using operational/terminal management systems. The ability to work effectively under pressure and respond quickly to changing operational requirements. An IOSH Working Safely or Managing Safely qualification would be advantageous but is not essential. Key Skills Operations Planning Labour Planning Resource Allocation Vessel Planning Container Planning Logistics Shipping & Port Operations Health & Safety Customer Service Problem Solving Decision Making Microsoft Office Terminal Operating Systems This is an excellent opportunity for an experienced Operations Planner, Logistics Planner, Shipping Coordinator or similar operational professional looking to develop their career within a busy and varied environment. TJCOM
Aug 13, 2026
Full time
Operations Planner Location: Portsmouth Job Type: Full-time, Permanent Department: Operations About the Role We are recruiting on behalf of a busy and well-established organisation within the shipping and port operations sector for an experienced Operations Planner . This is a key role within the Operations team, responsible for the efficient planning and coordination of vessel, container and terminal operations, as well as the allocation of operational labour. You will act as a key point of contact for shipping lines, agents and internal operational teams, ensuring activities are planned safely, efficiently and in line with customer requirements. Key Responsibilities Vessel Planning Plan vessel and terminal operations in line with customer requirements, vessel schedules and operational priorities. Coordinate berth usage, taking into consideration vessel arrival and departure times. Liaise with shipping lines, agents, vessel crews, customers and relevant authorities. Prepare vessel operational plans, paperwork and work instructions. Create and maintain accurate vessel records using the Terminal Operating System. Prepare crane splits and discharge/load sequences to support operational productivity. Communicate vessel plans clearly to internal and external stakeholders. Attend vessels when required to provide operational information and make amendments to plans where necessary. Coordinate with government agencies and authorities regarding inspections and operational requirements. Work closely with operational management and vessel teams to ensure customer requirements are met. Container Planning Plan the efficient allocation and movement of containers within container parks. Ensure all operational instructions are accurately recorded within the relevant systems. Coordinate with cargo planning teams regarding container stripping and collection requirements. Liaise with forwarding teams and shipping lines to ensure export containers are available within required cut-off times. Communicate container planning requirements clearly to operational teams. Coordinate with relevant authorities where required. Labour Planning Prepare daily labour plans and coordinate resources to meet operational priorities. Allocate employees based on their skills, training and competency. Prepare and issue operational paperwork and labour plans. Manage overtime lists and allocations across operational teams. Coordinate employee training requirements with relevant training teams. Manage and record employee absence requests in line with company policies. Maintain accurate manual and electronic records to support payroll processing. Monitor attendance and timekeeping and escalate concerns where required. Conduct return-to-work meetings and complete relevant HR documentation. Support attendance reviews in conjunction with HR and operational management. General Responsibilities Ensure all planned activities comply with Health & Safety policies and procedures. Support the maintenance of operational KPI and billing information. Provide operational planning cover as part of a 7-day rota . Work closely with Operations, Commercial, Shipping, Health & Safety and other internal teams. Contribute to the continuous improvement of operational planning processes. Carry out any other reasonable duties as required by Operations Management. About You We're looking for someone with previous experience in operations planning , ideally gained within a shipping, port, logistics, warehousing, distribution or transportation environment. You will ideally have: Previous experience planning operational activities within a busy environment. Experience coordinating vessel, terminal, transport or warehouse operations . Experience planning and allocating labour or operational resources. Strong organisational and planning skills. The ability to work independently and make decisions confidently. Excellent communication and interpersonal skills. Strong attention to detail and the ability to manage multiple priorities. Good problem-solving and decision-making skills. Strong customer service skills and the ability to build effective working relationships. Good IT skills, including Microsoft Office and experience using operational/terminal management systems. The ability to work effectively under pressure and respond quickly to changing operational requirements. An IOSH Working Safely or Managing Safely qualification would be advantageous but is not essential. Key Skills Operations Planning Labour Planning Resource Allocation Vessel Planning Container Planning Logistics Shipping & Port Operations Health & Safety Customer Service Problem Solving Decision Making Microsoft Office Terminal Operating Systems This is an excellent opportunity for an experienced Operations Planner, Logistics Planner, Shipping Coordinator or similar operational professional looking to develop their career within a busy and varied environment. TJCOM
Planning and Scheduling Manager - EV Chargepoints - Field Service Operations Salary: 34,000 plus bonus, OTE 36-38k per annum Permanent, Full-Time Location: UK Operations About the Role An exciting opportunity for you to broaden your skills and contribute to the green revolution. This is the perfect time to make the move into this forward thinking and fast-growing sector of the Electrical and Renewables industry. We are working with the industry leader, with a vision to change the way people drive. They have made it their mission to install a charging point everywhere you park. To make that vision a reality we need the best talent in the industry - a vision Search Energy are proud to support. We are looking for a highly organised, proactive and solutions-focused Planning and Scheduling Manager to join our growing operations team. This is a pivotal role at the heart of the business, responsible for ensuring our team of planners and schedulers are supporting the field management team and field engineers to be in the right place, at the right time, with the right information and resources to deliver an exceptional service to our customers. You will supervise the positively impact the planning and scheduling of new installations, planned preventative maintenance (PPM), reactive and remedial works, service visits, and urgent breakdowns across the UK. You'll work with your team to balance forward planning with real-time operational demands, continually review and adapting schedules to maximise engineer productivity, minimise travel time and ensure all work is completed within agreed customer timescales and SLAs. Working closely with your team, the Field Ops Managers, Engineering Teams, customers, contractors and other internal stakeholders, you will be a central point of communication and play a key role in keeping day-to-day operations running smoothly. If you enjoy problem-solving, working with data, coordinating people and resources, and making quick, informed decisions in a fast-paced environment, this could be an excellent opportunity for you. Key Responsibilities Planning & Scheduling Manage the team to deliver the most effective planning and scheduling service for Installations, PPM, reactive, remedial and other field service works in line with contractual frequencies, priorities and customer requirements. Ensure the team are allocating jobs to the most appropriate engineer based on location, skills, availability, workload and priority. Help the team focus on optimising engineer diaries and travel routes to reduce travel time and maximise productive working hours. Balance workloads effectively to ensure resources are used efficiently. Build and maintain daily, weekly and longer-term work plans. Ensure planned and reactive works are scheduled within agreed SLAs and contractual timescales. Ensure the team are continually reviewing and adjusting schedules throughout the day in response to emergencies, delays, cancellations, access issues and changing priorities. Coordinate subcontractors and external resources where required. Ensure completed works, cancellations, access issues and customer requests are accurately recorded and schedules remain up to date. Identify and escalate potential scheduling risks, service issues or resource constraints to the management team. Engineer Coordination Act as an escalation point for engineers throughout the working day. Ensure the team provide engineers with accurate job instructions, customer details, site contacts, access information and any specific requirements. Support team to ensure engineers have the information, tools, parts and resources required to complete their work effectively. Monitor team progress and proactively adjust schedules where necessary. Identify and resolve scheduling conflicts quickly and effectively. Ensure team keep engineers and ops managers informed of changes to appointments, priorities and customer requirements. Customer & Stakeholder Communication Handle any customer escalations or complaints regarding scheduling / planning service. Ensure team are notifying customers promptly and professionally of delays, changes or rescheduled visits. Respond to scheduling enquiries and manage customer expectations effectively. Build positive customer relationships through clear, professional and proactive communication. Coordinate effectively with your team, ops managers, engineers, contractors, customers and internal teams to ensure smooth delivery of services. Data, Performance & Continuous Improvement Use operational data and system information to support planning and decision-making. Monitor and contribute to reporting on key operational measures such as engineer utilisation, scheduling efficiency, productivity and first-time fix performance. Identify trends, recurring issues and opportunities to improve operational performance. Recommend improvements to scheduling processes, workflows and systems. Support the development and improvement of planning tools and processes. Work closely with the management team and wider operations team to improve engineer utilisation, customer service and overall efficiency. About You We're looking for someone who is highly organised, commercially aware and confident managing competing priorities. You will be comfortable working in a fast-paced operational environment where plans can change quickly, and decisions need to be made calmly and effectively. Essential Skills & Experience Previous experience in a supervisory or management capacity with planning, scheduling, coordination, logistics or workflow management teams. Excellent organisational and time-management skills. Strong ability to prioritise workloads and manage multiple tasks simultaneously. Excellent geographical awareness and confidence with route planning. Strong IT skills and confidence using Microsoft Outlook, Excel and business management systems. Ability to quickly learn and use scheduling and field service management software. Excellent verbal and written communication skills. Strong attention to detail and a high level of accuracy. Ability to analyse information and use operational data to make effective decisions. Ability to remain calm, proactive and solution-focused under pressure. Professional, customer-focused approach. Ability to communicate effectively with engineers, customers, contractors and internal stakeholders. Desirable Experience Experience within engineering, facilities management, utilities, wastewater, water hygiene, HVAC, telecoms, transport/logistics or another field service environment. Experience of managing a team who are responsible for coordinating multiple mobile engineers or field-based teams. Previous experience of PPM scheduling and preventative maintenance programmes. Understanding of SLAs, contractual service requirements and operational KPIs. Experience using route optimisation, CRM or field service management systems. Why Join Us? This is an exciting opportunity to become a key part of our operations team and make a genuine impact on how effectively our services are delivered. You'll have the opportunity to: Play a central role in a busy and growing operation. Contribute to the drive for sustainability in the UK. Make a measurable difference to engineer productivity and customer satisfaction. Develop your supervisory skills within a planning, scheduling and operational management environment. Work closely with experienced engineering and operational teams. Help shape and improve our scheduling processes and systems. Take ownership of your workload and contribute ideas that improve the way we operate. We value people who are proactive, dependable, organised and always looking for a better way of doing things. If you are a confident planner who enjoys solving problems, coordinating people and keeping operations moving, we would love to hear from you. Salary: 34,000 plus bonus OT 36,000 - 38,000 per annum Additional benefits; EV Salary Sacrifice Scheme, Pension, Life Insurance, Employee wellbeing and retail discounts, 21 days holiday, rising 1 per year. Holiday purchase scheme. Experience: Planning and Scheduling Manager experience: 2 years preferred Successful candidates will be contacted w/c 31st August Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Aug 13, 2026
Full time
Planning and Scheduling Manager - EV Chargepoints - Field Service Operations Salary: 34,000 plus bonus, OTE 36-38k per annum Permanent, Full-Time Location: UK Operations About the Role An exciting opportunity for you to broaden your skills and contribute to the green revolution. This is the perfect time to make the move into this forward thinking and fast-growing sector of the Electrical and Renewables industry. We are working with the industry leader, with a vision to change the way people drive. They have made it their mission to install a charging point everywhere you park. To make that vision a reality we need the best talent in the industry - a vision Search Energy are proud to support. We are looking for a highly organised, proactive and solutions-focused Planning and Scheduling Manager to join our growing operations team. This is a pivotal role at the heart of the business, responsible for ensuring our team of planners and schedulers are supporting the field management team and field engineers to be in the right place, at the right time, with the right information and resources to deliver an exceptional service to our customers. You will supervise the positively impact the planning and scheduling of new installations, planned preventative maintenance (PPM), reactive and remedial works, service visits, and urgent breakdowns across the UK. You'll work with your team to balance forward planning with real-time operational demands, continually review and adapting schedules to maximise engineer productivity, minimise travel time and ensure all work is completed within agreed customer timescales and SLAs. Working closely with your team, the Field Ops Managers, Engineering Teams, customers, contractors and other internal stakeholders, you will be a central point of communication and play a key role in keeping day-to-day operations running smoothly. If you enjoy problem-solving, working with data, coordinating people and resources, and making quick, informed decisions in a fast-paced environment, this could be an excellent opportunity for you. Key Responsibilities Planning & Scheduling Manage the team to deliver the most effective planning and scheduling service for Installations, PPM, reactive, remedial and other field service works in line with contractual frequencies, priorities and customer requirements. Ensure the team are allocating jobs to the most appropriate engineer based on location, skills, availability, workload and priority. Help the team focus on optimising engineer diaries and travel routes to reduce travel time and maximise productive working hours. Balance workloads effectively to ensure resources are used efficiently. Build and maintain daily, weekly and longer-term work plans. Ensure planned and reactive works are scheduled within agreed SLAs and contractual timescales. Ensure the team are continually reviewing and adjusting schedules throughout the day in response to emergencies, delays, cancellations, access issues and changing priorities. Coordinate subcontractors and external resources where required. Ensure completed works, cancellations, access issues and customer requests are accurately recorded and schedules remain up to date. Identify and escalate potential scheduling risks, service issues or resource constraints to the management team. Engineer Coordination Act as an escalation point for engineers throughout the working day. Ensure the team provide engineers with accurate job instructions, customer details, site contacts, access information and any specific requirements. Support team to ensure engineers have the information, tools, parts and resources required to complete their work effectively. Monitor team progress and proactively adjust schedules where necessary. Identify and resolve scheduling conflicts quickly and effectively. Ensure team keep engineers and ops managers informed of changes to appointments, priorities and customer requirements. Customer & Stakeholder Communication Handle any customer escalations or complaints regarding scheduling / planning service. Ensure team are notifying customers promptly and professionally of delays, changes or rescheduled visits. Respond to scheduling enquiries and manage customer expectations effectively. Build positive customer relationships through clear, professional and proactive communication. Coordinate effectively with your team, ops managers, engineers, contractors, customers and internal teams to ensure smooth delivery of services. Data, Performance & Continuous Improvement Use operational data and system information to support planning and decision-making. Monitor and contribute to reporting on key operational measures such as engineer utilisation, scheduling efficiency, productivity and first-time fix performance. Identify trends, recurring issues and opportunities to improve operational performance. Recommend improvements to scheduling processes, workflows and systems. Support the development and improvement of planning tools and processes. Work closely with the management team and wider operations team to improve engineer utilisation, customer service and overall efficiency. About You We're looking for someone who is highly organised, commercially aware and confident managing competing priorities. You will be comfortable working in a fast-paced operational environment where plans can change quickly, and decisions need to be made calmly and effectively. Essential Skills & Experience Previous experience in a supervisory or management capacity with planning, scheduling, coordination, logistics or workflow management teams. Excellent organisational and time-management skills. Strong ability to prioritise workloads and manage multiple tasks simultaneously. Excellent geographical awareness and confidence with route planning. Strong IT skills and confidence using Microsoft Outlook, Excel and business management systems. Ability to quickly learn and use scheduling and field service management software. Excellent verbal and written communication skills. Strong attention to detail and a high level of accuracy. Ability to analyse information and use operational data to make effective decisions. Ability to remain calm, proactive and solution-focused under pressure. Professional, customer-focused approach. Ability to communicate effectively with engineers, customers, contractors and internal stakeholders. Desirable Experience Experience within engineering, facilities management, utilities, wastewater, water hygiene, HVAC, telecoms, transport/logistics or another field service environment. Experience of managing a team who are responsible for coordinating multiple mobile engineers or field-based teams. Previous experience of PPM scheduling and preventative maintenance programmes. Understanding of SLAs, contractual service requirements and operational KPIs. Experience using route optimisation, CRM or field service management systems. Why Join Us? This is an exciting opportunity to become a key part of our operations team and make a genuine impact on how effectively our services are delivered. You'll have the opportunity to: Play a central role in a busy and growing operation. Contribute to the drive for sustainability in the UK. Make a measurable difference to engineer productivity and customer satisfaction. Develop your supervisory skills within a planning, scheduling and operational management environment. Work closely with experienced engineering and operational teams. Help shape and improve our scheduling processes and systems. Take ownership of your workload and contribute ideas that improve the way we operate. We value people who are proactive, dependable, organised and always looking for a better way of doing things. If you are a confident planner who enjoys solving problems, coordinating people and keeping operations moving, we would love to hear from you. Salary: 34,000 plus bonus OT 36,000 - 38,000 per annum Additional benefits; EV Salary Sacrifice Scheme, Pension, Life Insurance, Employee wellbeing and retail discounts, 21 days holiday, rising 1 per year. Holiday purchase scheme. Experience: Planning and Scheduling Manager experience: 2 years preferred Successful candidates will be contacted w/c 31st August Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.
Delivery Planner Brinsworth £23.33 per hour 42 hours per week Make a difference every day as a Delivery Planner We're looking for a Delivery Planner to join our Delivery Planning Centre in Brinsworth , helping ensure our customers receive their bulk deliveries safely, efficiently and on time. This is a varied and fast-paced role where you'll be at the heart of our delivery operation, coordinating drivers, vehicles and customer requirements across a 24/7 operation. What you'll do Plan and coordinate daily delivery schedules for bulk customers. Act as a key point of contact for customer delivery queries and resolve issues quickly and professionally. Monitor customer stock levels, orders and telemetry information to anticipate delivery requirements. Coordinate drivers, vehicles, product availability and transport movements to make the best use of resources. Respond to unexpected delivery and operational issues, finding practical solutions while maintaining excellent customer service. Work closely with customers, drivers, transport teams, sales colleagues and product supply. Support the response to transport emergencies and minimise disruption to customers. Maintain accurate records and ensure relevant systems and quality procedures are kept up to date. Plan and book daily shipping arrangements with Irish Sea ferry operators, ensuring that the use of low-cost sailings is optimised without compromising customer service levels Identify opportunities to improve delivery efficiency, customer service and logistics planning. What we're looking for We'd love to hear from you if you have: Experience in logistics, transport planning or supply chain operations . Strong organisational and problem-solving skills. The ability to remain calm and make decisions in a fast-moving environment. Excellent communication and customer service skills. Good IT skills, including spreadsheets and data analysis. A good understanding of UK transport networks. The ability to work collaboratively with different teams and stakeholders. A proactive approach and a strong focus on safety and customer service. A qualification in logistics or a similar subject is desirable, but relevant logistics experience will also be considered . Working pattern 42 hours per week at £23.33 per hour . The role operates within a 24/7 delivery planning environment, so flexibility is required. Working patterns may include Monday to Friday or weekends , with one weekend night shift approximately every 13 weeks . Shift patterns could be as below Monday to Friday between 0600 - 2030 (any 11 hours) Any sat & Sundays 0600 - 2030 (up to any 8 hours) 1 in 13 set of - 0630 Why join us? This is an opportunity to play a key role in keeping critical customer operations running smoothly. You'll work in a collaborative environment where your planning, communication and decision-making skills have a direct impact on customer service and operational performance. If you're an organised and confident problem-solver who enjoys working in a busy operational environment, we'd love to hear from you.
Aug 13, 2026
Full time
Delivery Planner Brinsworth £23.33 per hour 42 hours per week Make a difference every day as a Delivery Planner We're looking for a Delivery Planner to join our Delivery Planning Centre in Brinsworth , helping ensure our customers receive their bulk deliveries safely, efficiently and on time. This is a varied and fast-paced role where you'll be at the heart of our delivery operation, coordinating drivers, vehicles and customer requirements across a 24/7 operation. What you'll do Plan and coordinate daily delivery schedules for bulk customers. Act as a key point of contact for customer delivery queries and resolve issues quickly and professionally. Monitor customer stock levels, orders and telemetry information to anticipate delivery requirements. Coordinate drivers, vehicles, product availability and transport movements to make the best use of resources. Respond to unexpected delivery and operational issues, finding practical solutions while maintaining excellent customer service. Work closely with customers, drivers, transport teams, sales colleagues and product supply. Support the response to transport emergencies and minimise disruption to customers. Maintain accurate records and ensure relevant systems and quality procedures are kept up to date. Plan and book daily shipping arrangements with Irish Sea ferry operators, ensuring that the use of low-cost sailings is optimised without compromising customer service levels Identify opportunities to improve delivery efficiency, customer service and logistics planning. What we're looking for We'd love to hear from you if you have: Experience in logistics, transport planning or supply chain operations . Strong organisational and problem-solving skills. The ability to remain calm and make decisions in a fast-moving environment. Excellent communication and customer service skills. Good IT skills, including spreadsheets and data analysis. A good understanding of UK transport networks. The ability to work collaboratively with different teams and stakeholders. A proactive approach and a strong focus on safety and customer service. A qualification in logistics or a similar subject is desirable, but relevant logistics experience will also be considered . Working pattern 42 hours per week at £23.33 per hour . The role operates within a 24/7 delivery planning environment, so flexibility is required. Working patterns may include Monday to Friday or weekends , with one weekend night shift approximately every 13 weeks . Shift patterns could be as below Monday to Friday between 0600 - 2030 (any 11 hours) Any sat & Sundays 0600 - 2030 (up to any 8 hours) 1 in 13 set of - 0630 Why join us? This is an opportunity to play a key role in keeping critical customer operations running smoothly. You'll work in a collaborative environment where your planning, communication and decision-making skills have a direct impact on customer service and operational performance. If you're an organised and confident problem-solver who enjoys working in a busy operational environment, we'd love to hear from you.
We are seeking a highly organised and proactive Streetworks Administrator to join our growing telecoms operations team. This role is essential in ensuring that all streetworks activities are planned, coordinated, and completed in compliance with the relevant legislation and client requirements. Working closely with planners, project managers, local authorities, and field teams, you will be responsible for managing streetworks notices, permits, and associated administration to support the successful delivery of telecoms infrastructure projects. Key Responsibilities Submit, monitor, and manage streetworks notices and permit applications via the relevant streetworks management systems. Ensure compliance with the New Roads and Street Works Act (NRSWA), Traffic Management Act (TMA), and local authority permit schemes. Liaise with local authorities regarding permit applications, inspections, conditions, and amendments. Coordinate road space bookings and ensure works are scheduled within approved timeframes. Monitor permit durations, extensions, and reinstatement deadlines. Maintain accurate records and update internal systems with streetworks information. Support operational teams by providing guidance on permit requirements and restrictions. Streetworks Administrator
Aug 13, 2026
Full time
We are seeking a highly organised and proactive Streetworks Administrator to join our growing telecoms operations team. This role is essential in ensuring that all streetworks activities are planned, coordinated, and completed in compliance with the relevant legislation and client requirements. Working closely with planners, project managers, local authorities, and field teams, you will be responsible for managing streetworks notices, permits, and associated administration to support the successful delivery of telecoms infrastructure projects. Key Responsibilities Submit, monitor, and manage streetworks notices and permit applications via the relevant streetworks management systems. Ensure compliance with the New Roads and Street Works Act (NRSWA), Traffic Management Act (TMA), and local authority permit schemes. Liaise with local authorities regarding permit applications, inspections, conditions, and amendments. Coordinate road space bookings and ensure works are scheduled within approved timeframes. Monitor permit durations, extensions, and reinstatement deadlines. Maintain accurate records and update internal systems with streetworks information. Support operational teams by providing guidance on permit requirements and restrictions. Streetworks Administrator
Hours: 8:00am-4:30pm or 8:30am-5:00pm A well-established Fire Protection Company is looking to appoint an experienced Senior Administrator / Scheduler to join their busy operations team in Coleshill on an immediate basis. This is a key position within the business, responsible for coordinating engineers, managing schedules, liaising with clients, and ensuring the smooth delivery of fire protection projects and maintenance works. Key Responsibilities: Scheduling and coordinating engineers and site visits Managing work orders and job allocation Liaising with clients and providing regular updates Maintaining accurate records and compliance documentation Supporting the operations team with planning and administration Monitoring job progress and ensuring deadlines are met Requirements: Previous experience in a scheduling, planning, or senior administrative role Strong organisational and communication skills Ability to work in a fast-paced environment and manage multiple priorities Excellent IT and system skills Experience using Uptick would be a significant advantage, although training can be provided for the right individual This is an excellent opportunity to join a growing and respected fire protection business, where you'll play a vital role in supporting operational delivery, engineer utilisation, and customer service.
Aug 13, 2026
Full time
Hours: 8:00am-4:30pm or 8:30am-5:00pm A well-established Fire Protection Company is looking to appoint an experienced Senior Administrator / Scheduler to join their busy operations team in Coleshill on an immediate basis. This is a key position within the business, responsible for coordinating engineers, managing schedules, liaising with clients, and ensuring the smooth delivery of fire protection projects and maintenance works. Key Responsibilities: Scheduling and coordinating engineers and site visits Managing work orders and job allocation Liaising with clients and providing regular updates Maintaining accurate records and compliance documentation Supporting the operations team with planning and administration Monitoring job progress and ensuring deadlines are met Requirements: Previous experience in a scheduling, planning, or senior administrative role Strong organisational and communication skills Ability to work in a fast-paced environment and manage multiple priorities Excellent IT and system skills Experience using Uptick would be a significant advantage, although training can be provided for the right individual This is an excellent opportunity to join a growing and respected fire protection business, where you'll play a vital role in supporting operational delivery, engineer utilisation, and customer service.
Production Delivery Manager (Contract) Location: Wimborne, Dorset Duration: Initial contract through to Christmas 2026 with scope for permanent opportunities. Working Pattern: Full-time, 100% onsite Interview Process: Face-to-face interview required The Opportunity We are recruiting for a Delivery Manager to join a busy aftermarket manufacturing operation during a critical period of growth and year-end delivery activity. This is a highly visible role that sits at the centre of the operation, working across Production, Engineering, Procurement, Quality and Planning teams to ensure products move smoothly through the repair and manufacturing process and are delivered on time, to cost and to the required quality standards. This is not a traditional project delivery role. Instead, we're looking for someone who can coordinate stakeholders, manage work-in-progress (WIP), remove obstacles, chase progress and drive delivery performance across the business. The Role As Delivery Manager, you will be responsible for ensuring products are delivered in line with customer commitments and revenue objectives. You will act as the focal point between multiple functions, identifying risks, escalating issues and driving actions to completion. Key responsibilities include: Managing and tracking work-in-progress (WIP) across the operation. Coordinating delivery activities between Production, Procurement, Engineering, Quality and Planning teams. Running WIP and delivery review meetings and ensuring accurate completion forecasts are maintained. Identifying and resolving delivery blockers impacting schedule performance. Supporting on-time delivery (OTD) and revenue targets through effective planning and issue resolution. Escalating key risks and delivery concerns to leadership teams when required. Working closely with material planners, manufacturing engineers, quality teams and procurement to ensure products continue moving through the process. Producing and maintaining delivery performance reporting and forecasts. The position is approximately 70% office-based and 30% shop floor-facing, although this will vary depending on operational priorities and customer requirements. About You We're interested in candidates who have experience within manufacturing, engineering, production or repair environments and are comfortable operating across multiple functions to achieve delivery objectives. You may currently be working as a: Delivery Manager Production Supervisor Manufacturing Supervisor Production Planner Scheduler Operations Coordinator Production Controller Manufacturing Project Coordinator Supply Chain or MRP Controller To be successful, you'll ideally have: Experience within a manufacturing, engineering or production environment. Planning, scheduling or production control experience. Strong problem-solving and issue-resolution skills. Excellent stakeholder management and communication abilities. The ability to influence and drive actions without direct authority. Strong organisational skills and attention to detail. Good commercial and financial awareness. Experience using MRP/ERP systems would be advantageous. Previous aerospace, repair, overhaul or aftermarket experience would be beneficial. What's on Offer? Opportunity to join a high-profile manufacturing operation during a busy and exciting period. Influential role with significant exposure across the business. Potential for longer-term opportunities for the right individual. Immediate impact role where your contribution will directly support customer delivery performance. If you're a hands-on delivery professional who enjoys solving problems, coordinating stakeholders and keeping production moving, we'd like to hear from you. Candidates must be eligible to live and work in the UK freely, adhering to ITAR restrictions and eligible for baseline clearance
Aug 13, 2026
Contractor
Production Delivery Manager (Contract) Location: Wimborne, Dorset Duration: Initial contract through to Christmas 2026 with scope for permanent opportunities. Working Pattern: Full-time, 100% onsite Interview Process: Face-to-face interview required The Opportunity We are recruiting for a Delivery Manager to join a busy aftermarket manufacturing operation during a critical period of growth and year-end delivery activity. This is a highly visible role that sits at the centre of the operation, working across Production, Engineering, Procurement, Quality and Planning teams to ensure products move smoothly through the repair and manufacturing process and are delivered on time, to cost and to the required quality standards. This is not a traditional project delivery role. Instead, we're looking for someone who can coordinate stakeholders, manage work-in-progress (WIP), remove obstacles, chase progress and drive delivery performance across the business. The Role As Delivery Manager, you will be responsible for ensuring products are delivered in line with customer commitments and revenue objectives. You will act as the focal point between multiple functions, identifying risks, escalating issues and driving actions to completion. Key responsibilities include: Managing and tracking work-in-progress (WIP) across the operation. Coordinating delivery activities between Production, Procurement, Engineering, Quality and Planning teams. Running WIP and delivery review meetings and ensuring accurate completion forecasts are maintained. Identifying and resolving delivery blockers impacting schedule performance. Supporting on-time delivery (OTD) and revenue targets through effective planning and issue resolution. Escalating key risks and delivery concerns to leadership teams when required. Working closely with material planners, manufacturing engineers, quality teams and procurement to ensure products continue moving through the process. Producing and maintaining delivery performance reporting and forecasts. The position is approximately 70% office-based and 30% shop floor-facing, although this will vary depending on operational priorities and customer requirements. About You We're interested in candidates who have experience within manufacturing, engineering, production or repair environments and are comfortable operating across multiple functions to achieve delivery objectives. You may currently be working as a: Delivery Manager Production Supervisor Manufacturing Supervisor Production Planner Scheduler Operations Coordinator Production Controller Manufacturing Project Coordinator Supply Chain or MRP Controller To be successful, you'll ideally have: Experience within a manufacturing, engineering or production environment. Planning, scheduling or production control experience. Strong problem-solving and issue-resolution skills. Excellent stakeholder management and communication abilities. The ability to influence and drive actions without direct authority. Strong organisational skills and attention to detail. Good commercial and financial awareness. Experience using MRP/ERP systems would be advantageous. Previous aerospace, repair, overhaul or aftermarket experience would be beneficial. What's on Offer? Opportunity to join a high-profile manufacturing operation during a busy and exciting period. Influential role with significant exposure across the business. Potential for longer-term opportunities for the right individual. Immediate impact role where your contribution will directly support customer delivery performance. If you're a hands-on delivery professional who enjoys solving problems, coordinating stakeholders and keeping production moving, we'd like to hear from you. Candidates must be eligible to live and work in the UK freely, adhering to ITAR restrictions and eligible for baseline clearance
Owen Daniels are supporting an established advanced manufacturing organisation is seeking an experienced Senior Production Planner to lead end-to-end materials execution, production planning, inventory control and site logistics operations.Operating within a highly regulated manufacturing environment, this position plays a critical role in ensuring materials availability, schedule adherence and operational performance while supporting wider business objectives around quality, compliance, customer delivery and continuous improvement.Reporting into senior site leadership, the successful candidate will lead a multi-functional team spanning planning, stores, warehousing and logistics, whilst acting as a key stakeholder within the Sales, Inventory & Operations Planning (SIOP) process.This is an excellent opportunity for an accomplished supply chain leader who combines strategic thinking with strong operational execution and enjoys driving performance through people, process and systems.Key Responsibilities Lead all site materials management, production planning, warehousing and logistics activities to ensure uninterrupted manufacturing operations. Translate medium and long-term demand plans into effective short-term execution strategies that maximise schedule attainment and customer delivery performance. Own production scheduling activities, ensuring alignment between operational capacity, material availability and customer requirements. Develop and maintain robust inventory management processes that deliver high stock accuracy, inventory optimisation and working capital performance. Drive warehouse, stores and internal logistics operations, ensuring efficient material flow from goods receipt through to point of use and final shipment. Lead shipping and distribution activities to ensure customer commitments are achieved whilst maintaining cost-effective freight performance. Partner closely with Operations, Engineering, Quality, Procurement and Customer Service teams to proactively manage supply chain risks and constraints. Act as the primary escalation point for issues affecting production continuity, delivery performance and execution of the operational plan. Support and enhance the organisation's SIOP/S&OE processes, ensuring effective communication between planning, operations and commercial functions. Champion Lean and Continuous Improvement initiatives across the materials and logistics function, utilising tools such as value stream mapping, visual management, standard work and root-cause problem solving. Maintain governance and accuracy across ERP and planning systems, ensuring integrity of master data, inventory transactions, planning parameters and reporting structures. Lead improvements in operational systems and processes, including participation in ERP enhancement or implementation projects where required. Manage indirect purchasing and MRO inventory controls to support operational reliability and cost management objectives. Leadership Responsibilities Provide leadership, coaching and development to a team across planning, stores, warehouse and logistics functions. Create a high-performance culture focused on accountability, collaboration and continuous improvement. Establish clear objectives, performance measures and succession plans across the team. Develop capability within the function through mentoring, training and structured development initiatives. Foster strong cross-functional relationships to ensure alignment of priorities and successful execution of business objectives. About YouWe are seeking a polished and commercially aware supply chain professional with a proven track record of leading materials, planning and logistics functions within a regulated manufacturing environment.You will be comfortable operating at both strategic and operational levels, capable of influencing senior stakeholders whilst maintaining a strong focus on execution and performance.Experience Required Significant experience within Materials Management, Supply Chain, Planning or Operations leadership roles. Demonstrable success leading teams within a manufacturing environment. Experience operating within regulated industries such as aerospace, automotive, medical devices, life sciences, advanced engineering, electronics, defence or highly controlled industrial manufacturing. Strong understanding of production planning, inventory control, warehousing, logistics and material flow principles. Experience participating in SIOP/S&OP and operational planning processes. Track record of driving measurable improvements in inventory, service, delivery and operational efficiency. Exposure to ERP implementation, optimisation or business transformation projects would be highly advantageous. If this role is of interest, please apply now to be considered.
Aug 13, 2026
Full time
Owen Daniels are supporting an established advanced manufacturing organisation is seeking an experienced Senior Production Planner to lead end-to-end materials execution, production planning, inventory control and site logistics operations.Operating within a highly regulated manufacturing environment, this position plays a critical role in ensuring materials availability, schedule adherence and operational performance while supporting wider business objectives around quality, compliance, customer delivery and continuous improvement.Reporting into senior site leadership, the successful candidate will lead a multi-functional team spanning planning, stores, warehousing and logistics, whilst acting as a key stakeholder within the Sales, Inventory & Operations Planning (SIOP) process.This is an excellent opportunity for an accomplished supply chain leader who combines strategic thinking with strong operational execution and enjoys driving performance through people, process and systems.Key Responsibilities Lead all site materials management, production planning, warehousing and logistics activities to ensure uninterrupted manufacturing operations. Translate medium and long-term demand plans into effective short-term execution strategies that maximise schedule attainment and customer delivery performance. Own production scheduling activities, ensuring alignment between operational capacity, material availability and customer requirements. Develop and maintain robust inventory management processes that deliver high stock accuracy, inventory optimisation and working capital performance. Drive warehouse, stores and internal logistics operations, ensuring efficient material flow from goods receipt through to point of use and final shipment. Lead shipping and distribution activities to ensure customer commitments are achieved whilst maintaining cost-effective freight performance. Partner closely with Operations, Engineering, Quality, Procurement and Customer Service teams to proactively manage supply chain risks and constraints. Act as the primary escalation point for issues affecting production continuity, delivery performance and execution of the operational plan. Support and enhance the organisation's SIOP/S&OE processes, ensuring effective communication between planning, operations and commercial functions. Champion Lean and Continuous Improvement initiatives across the materials and logistics function, utilising tools such as value stream mapping, visual management, standard work and root-cause problem solving. Maintain governance and accuracy across ERP and planning systems, ensuring integrity of master data, inventory transactions, planning parameters and reporting structures. Lead improvements in operational systems and processes, including participation in ERP enhancement or implementation projects where required. Manage indirect purchasing and MRO inventory controls to support operational reliability and cost management objectives. Leadership Responsibilities Provide leadership, coaching and development to a team across planning, stores, warehouse and logistics functions. Create a high-performance culture focused on accountability, collaboration and continuous improvement. Establish clear objectives, performance measures and succession plans across the team. Develop capability within the function through mentoring, training and structured development initiatives. Foster strong cross-functional relationships to ensure alignment of priorities and successful execution of business objectives. About YouWe are seeking a polished and commercially aware supply chain professional with a proven track record of leading materials, planning and logistics functions within a regulated manufacturing environment.You will be comfortable operating at both strategic and operational levels, capable of influencing senior stakeholders whilst maintaining a strong focus on execution and performance.Experience Required Significant experience within Materials Management, Supply Chain, Planning or Operations leadership roles. Demonstrable success leading teams within a manufacturing environment. Experience operating within regulated industries such as aerospace, automotive, medical devices, life sciences, advanced engineering, electronics, defence or highly controlled industrial manufacturing. Strong understanding of production planning, inventory control, warehousing, logistics and material flow principles. Experience participating in SIOP/S&OP and operational planning processes. Track record of driving measurable improvements in inventory, service, delivery and operational efficiency. Exposure to ERP implementation, optimisation or business transformation projects would be highly advantageous. If this role is of interest, please apply now to be considered.
Abbot Fire Group is looking for a seasoned, proactive Operations Controller/Planner-Scheduler to join our team. This is a varied and pivotal operational role responsible for coordinating the day-to-day running of the business, ensuring engineers are scheduled efficiently, systems and processes are maintained, and customers receive an exceptional level of service. You'll oversee planning, compliance, administration and operational support, working closely with engineers and colleagues across operations, finance and sales to ensure every job is delivered accurately, efficiently and safely. Your ability to keep the plates spinning will be your greatest strength, along with your natural talent for organisation, problem-solving and delivering first-class customer service. You'll be the central point of coordination between engineers, customers and internal departments, ensuring work flows seamlessly from booking through to invoicing. What you receive for joining us: We're offering a competitive salary, 25 days holiday plus Bank Holidays, and a company pension and your birthday off. This is a 100% office-based role at our Gawcott office, working 40 hours per week. We offer flexibility on working hours, with the choice of 8am 4pm, 8.30am 4.30pm or 9am 5pm, Monday to Friday. Here's a look at some of the things you'll be doing: Coordinate the day-to-day operation of the business by managing systems, inducting and training staff, ensuring compliance with company policies and health & safety requirements, supporting fleet, warehouse and office management, stock control, audits, and maintaining efficient administrative systems. Plan, schedule and monitor engineer workloads using CRM systems, Gabriel, Excel and customer portals, producing permits, RAMS and supporting documentation, allocating jobs based on priority, skills and location, updating customer portals, tracking progress through to completion and ensuring full engineer utilisation. Provide outstanding customer and engineer support by managing incoming enquiries, confirming appointments, supplying site information, resolving operational issues, processing orders, obtaining missing information, managing recommendations and quotations, and ensuring accurate documentation is returned and ready for invoicing. Drive operational efficiency and continuous improvement by checking job sheets, timesheets and invoicing information, supporting finance with accurate billing data, improving planning processes and CRM usage, assisting with marketing and company events, covering colleagues during absences, maintaining confidentiality and undertaking any additional duties required to support the business. Can you show experience in some of these areas? Experience within an Operations Controller, Planner, Scheduler or Coordination role, managing engineers or field-based teams and ensuring the smooth day-to-day running of business operations. Strong knowledge of planning, scheduling, CRM systems, customer portals and administration, with experience tracking jobs from booking through to completion and invoicing. Good understanding of Health & Safety, including PPE, RAMS, permits, compliance documentation and supporting audits, together with excellent organisational, prioritisation and problem-solving skills. Excellent communication skills with the ability to build strong relationships with customers, engineers and colleagues, whilst remaining adaptable, proactive, highly organised and committed to delivering exceptional customer service. Introducing our organisation: Abbot Fire Group is proud to be part of Complii. Complii is a leading integrated provider of safety and regulatory compliance services across our water, air, fire, electrical, and vertical transportation divisions, supporting organisations nationwide to operate safely, compliantly, and responsibly. This role offers an excellent opportunity to play a key part in the continued growth and success of our business while helping deliver operational excellence across the organisation.
Aug 13, 2026
Full time
Abbot Fire Group is looking for a seasoned, proactive Operations Controller/Planner-Scheduler to join our team. This is a varied and pivotal operational role responsible for coordinating the day-to-day running of the business, ensuring engineers are scheduled efficiently, systems and processes are maintained, and customers receive an exceptional level of service. You'll oversee planning, compliance, administration and operational support, working closely with engineers and colleagues across operations, finance and sales to ensure every job is delivered accurately, efficiently and safely. Your ability to keep the plates spinning will be your greatest strength, along with your natural talent for organisation, problem-solving and delivering first-class customer service. You'll be the central point of coordination between engineers, customers and internal departments, ensuring work flows seamlessly from booking through to invoicing. What you receive for joining us: We're offering a competitive salary, 25 days holiday plus Bank Holidays, and a company pension and your birthday off. This is a 100% office-based role at our Gawcott office, working 40 hours per week. We offer flexibility on working hours, with the choice of 8am 4pm, 8.30am 4.30pm or 9am 5pm, Monday to Friday. Here's a look at some of the things you'll be doing: Coordinate the day-to-day operation of the business by managing systems, inducting and training staff, ensuring compliance with company policies and health & safety requirements, supporting fleet, warehouse and office management, stock control, audits, and maintaining efficient administrative systems. Plan, schedule and monitor engineer workloads using CRM systems, Gabriel, Excel and customer portals, producing permits, RAMS and supporting documentation, allocating jobs based on priority, skills and location, updating customer portals, tracking progress through to completion and ensuring full engineer utilisation. Provide outstanding customer and engineer support by managing incoming enquiries, confirming appointments, supplying site information, resolving operational issues, processing orders, obtaining missing information, managing recommendations and quotations, and ensuring accurate documentation is returned and ready for invoicing. Drive operational efficiency and continuous improvement by checking job sheets, timesheets and invoicing information, supporting finance with accurate billing data, improving planning processes and CRM usage, assisting with marketing and company events, covering colleagues during absences, maintaining confidentiality and undertaking any additional duties required to support the business. Can you show experience in some of these areas? Experience within an Operations Controller, Planner, Scheduler or Coordination role, managing engineers or field-based teams and ensuring the smooth day-to-day running of business operations. Strong knowledge of planning, scheduling, CRM systems, customer portals and administration, with experience tracking jobs from booking through to completion and invoicing. Good understanding of Health & Safety, including PPE, RAMS, permits, compliance documentation and supporting audits, together with excellent organisational, prioritisation and problem-solving skills. Excellent communication skills with the ability to build strong relationships with customers, engineers and colleagues, whilst remaining adaptable, proactive, highly organised and committed to delivering exceptional customer service. Introducing our organisation: Abbot Fire Group is proud to be part of Complii. Complii is a leading integrated provider of safety and regulatory compliance services across our water, air, fire, electrical, and vertical transportation divisions, supporting organisations nationwide to operate safely, compliantly, and responsibly. This role offers an excellent opportunity to play a key part in the continued growth and success of our business while helping deliver operational excellence across the organisation.
Abbot Fire Group is looking for a seasoned, proactive Operations Controller/Planner-Scheduler to join our team. This is a varied and pivotal operational role responsible for coordinating the day-to-day running of the business, ensuring engineers are scheduled efficiently, systems and processes are maintained, and customers receive an exceptional level of service. You'll oversee planning, compliance, administration and operational support, working closely with engineers and colleagues across operations, finance and sales to ensure every job is delivered accurately, efficiently and safely. Your ability to keep the plates spinning will be your greatest strength, along with your natural talent for organisation, problem-solving and delivering first-class customer service. You'll be the central point of coordination between engineers, customers and internal departments, ensuring work flows seamlessly from booking through to invoicing. What you receive for joining us: We're offering a competitive salary, 25 days holiday plus Bank Holidays, and a company pension and your birthday off. This is a 100% office-based role at our Gawcott office, working 40 hours per week. We offer flexibility on working hours, with the choice of 8am 4pm, 8.30am 4.30pm or 9am 5pm, Monday to Friday. Here's a look at some of the things you'll be doing: Coordinate the day-to-day operation of the business by managing systems, inducting and training staff, ensuring compliance with company policies and health & safety requirements, supporting fleet, warehouse and office management, stock control, audits, and maintaining efficient administrative systems. Plan, schedule and monitor engineer workloads using CRM systems, Gabriel, Excel and customer portals, producing permits, RAMS and supporting documentation, allocating jobs based on priority, skills and location, updating customer portals, tracking progress through to completion and ensuring full engineer utilisation. Provide outstanding customer and engineer support by managing incoming enquiries, confirming appointments, supplying site information, resolving operational issues, processing orders, obtaining missing information, managing recommendations and quotations, and ensuring accurate documentation is returned and ready for invoicing. Drive operational efficiency and continuous improvement by checking job sheets, timesheets and invoicing information, supporting finance with accurate billing data, improving planning processes and CRM usage, assisting with marketing and company events, covering colleagues during absences, maintaining confidentiality and undertaking any additional duties required to support the business. Can you show experience in some of these areas? Experience within an Operations Controller, Planner, Scheduler or Coordination role, managing engineers or field-based teams and ensuring the smooth day-to-day running of business operations. Strong knowledge of planning, scheduling, CRM systems, customer portals and administration, with experience tracking jobs from booking through to completion and invoicing. Good understanding of Health & Safety, including PPE, RAMS, permits, compliance documentation and supporting audits, together with excellent organisational, prioritisation and problem-solving skills. Excellent communication skills with the ability to build strong relationships with customers, engineers and colleagues, whilst remaining adaptable, proactive, highly organised and committed to delivering exceptional customer service. Introducing our organisation: Abbot Fire Group is proud to be part of Complii. Complii is a leading integrated provider of safety and regulatory compliance services across our water, air, fire, electrical, and vertical transportation divisions, supporting organisations nationwide to operate safely, compliantly, and responsibly. This role offers an excellent opportunity to play a key part in the continued growth and success of our business while helping deliver operational excellence across the organisation.
Aug 13, 2026
Full time
Abbot Fire Group is looking for a seasoned, proactive Operations Controller/Planner-Scheduler to join our team. This is a varied and pivotal operational role responsible for coordinating the day-to-day running of the business, ensuring engineers are scheduled efficiently, systems and processes are maintained, and customers receive an exceptional level of service. You'll oversee planning, compliance, administration and operational support, working closely with engineers and colleagues across operations, finance and sales to ensure every job is delivered accurately, efficiently and safely. Your ability to keep the plates spinning will be your greatest strength, along with your natural talent for organisation, problem-solving and delivering first-class customer service. You'll be the central point of coordination between engineers, customers and internal departments, ensuring work flows seamlessly from booking through to invoicing. What you receive for joining us: We're offering a competitive salary, 25 days holiday plus Bank Holidays, and a company pension and your birthday off. This is a 100% office-based role at our Gawcott office, working 40 hours per week. We offer flexibility on working hours, with the choice of 8am 4pm, 8.30am 4.30pm or 9am 5pm, Monday to Friday. Here's a look at some of the things you'll be doing: Coordinate the day-to-day operation of the business by managing systems, inducting and training staff, ensuring compliance with company policies and health & safety requirements, supporting fleet, warehouse and office management, stock control, audits, and maintaining efficient administrative systems. Plan, schedule and monitor engineer workloads using CRM systems, Gabriel, Excel and customer portals, producing permits, RAMS and supporting documentation, allocating jobs based on priority, skills and location, updating customer portals, tracking progress through to completion and ensuring full engineer utilisation. Provide outstanding customer and engineer support by managing incoming enquiries, confirming appointments, supplying site information, resolving operational issues, processing orders, obtaining missing information, managing recommendations and quotations, and ensuring accurate documentation is returned and ready for invoicing. Drive operational efficiency and continuous improvement by checking job sheets, timesheets and invoicing information, supporting finance with accurate billing data, improving planning processes and CRM usage, assisting with marketing and company events, covering colleagues during absences, maintaining confidentiality and undertaking any additional duties required to support the business. Can you show experience in some of these areas? Experience within an Operations Controller, Planner, Scheduler or Coordination role, managing engineers or field-based teams and ensuring the smooth day-to-day running of business operations. Strong knowledge of planning, scheduling, CRM systems, customer portals and administration, with experience tracking jobs from booking through to completion and invoicing. Good understanding of Health & Safety, including PPE, RAMS, permits, compliance documentation and supporting audits, together with excellent organisational, prioritisation and problem-solving skills. Excellent communication skills with the ability to build strong relationships with customers, engineers and colleagues, whilst remaining adaptable, proactive, highly organised and committed to delivering exceptional customer service. Introducing our organisation: Abbot Fire Group is proud to be part of Complii. Complii is a leading integrated provider of safety and regulatory compliance services across our water, air, fire, electrical, and vertical transportation divisions, supporting organisations nationwide to operate safely, compliantly, and responsibly. This role offers an excellent opportunity to play a key part in the continued growth and success of our business while helping deliver operational excellence across the organisation.
Production Planner Havant £31,000 - £36,000 DOE Permanent Are you an organised Planner who thrives in a fast-paced manufacturing environment? We're looking for a Production Planner to help keep operations running smoothly by coordinating production schedules, managing priorities and ensuring customer orders are delivered on time. What You'll Be Doing Creating and managing production schedules across multiple manufacturing areas Monitoring capacity and resolving potential production issues before they impact delivery Managing production orders through the MRP system Working closely with Operations, Procurement and Logistics teams Adjusting plans to meet changing business demands Driving improvements and reducing overdue orders What We're Looking For Previous Production Planning experience within a manufacturing environment Experience using MRP or ERP systems Strong organisational and problem-solving skills Good Excel and Microsoft Office knowledge Ability to manage multiple priorities and meet deadlines Excellent communication skills and a proactive approach What's On Offer? £31,000 - £36,000 DOE Pension scheme Employee assistance programme Retail and lifestyle discounts Recognition awards Free parking Career development opportunities If you're an experienced Planner looking for a role where you can make a real impact on production performance and customer delivery, we'd love to hear from you. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
Aug 13, 2026
Full time
Production Planner Havant £31,000 - £36,000 DOE Permanent Are you an organised Planner who thrives in a fast-paced manufacturing environment? We're looking for a Production Planner to help keep operations running smoothly by coordinating production schedules, managing priorities and ensuring customer orders are delivered on time. What You'll Be Doing Creating and managing production schedules across multiple manufacturing areas Monitoring capacity and resolving potential production issues before they impact delivery Managing production orders through the MRP system Working closely with Operations, Procurement and Logistics teams Adjusting plans to meet changing business demands Driving improvements and reducing overdue orders What We're Looking For Previous Production Planning experience within a manufacturing environment Experience using MRP or ERP systems Strong organisational and problem-solving skills Good Excel and Microsoft Office knowledge Ability to manage multiple priorities and meet deadlines Excellent communication skills and a proactive approach What's On Offer? £31,000 - £36,000 DOE Pension scheme Employee assistance programme Retail and lifestyle discounts Recognition awards Free parking Career development opportunities If you're an experienced Planner looking for a role where you can make a real impact on production performance and customer delivery, we'd love to hear from you. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.
West Midlands & Worcestershire Perm Hub
Bromsgrove, Worcestershire
Service Coordinator Location: Bromsgrove Job Type: Permanent, Full-Time Salary: 27,000 - 28,000 per annum Pertemps are currently recruiting for a Service Coordinator to join a well-established and growing organisation based in Bromsgrove. This is an exciting opportunity for an organised and customer-focused individual who enjoys working in a fast-paced environment and coordinating multiple priorities. The Role As a Service Coordinator, the successful candidate will provide essential planning and administrative support to ensure the smooth delivery of customer service operations. Working closely with engineers, customers and internal departments, they will be responsible for scheduling work, managing customer enquiries and ensuring service jobs are completed efficiently. Key Responsibilities Planning, booking and scheduling work for field-based and workshop engineers. Coordinating engineer diaries to maximise efficiency and meet customer requirements. Acting as the first point of contact for customer enquiries via telephone and email. Managing inbound and outbound communications with customers and engineers. Resolving customer queries and providing regular updates on service requests. Booking travel and accommodation for engineers when required. Processing service documentation and maintaining accurate records on internal systems. Updating CRM and service management systems to ensure information is accurate and up to date. Raising invoices and supporting the administration of completed service jobs. Working closely with internal departments to ensure excellent customer service is delivered at all times. Providing general administrative support to the wider customer service team. The Ideal Candidate Previous experience in a Service Coordinator, Planner, Customer Service Coordinator or Administration role. Experience working within a busy customer service or scheduling environment. Strong organisational skills with the ability to manage multiple priorities. Excellent communication skills, both written and verbal. Confident using Microsoft Office, particularly Excel, and CRM systems. A proactive approach with strong problem-solving abilities. Able to work effectively both independently and as part of a team.
Aug 13, 2026
Full time
Service Coordinator Location: Bromsgrove Job Type: Permanent, Full-Time Salary: 27,000 - 28,000 per annum Pertemps are currently recruiting for a Service Coordinator to join a well-established and growing organisation based in Bromsgrove. This is an exciting opportunity for an organised and customer-focused individual who enjoys working in a fast-paced environment and coordinating multiple priorities. The Role As a Service Coordinator, the successful candidate will provide essential planning and administrative support to ensure the smooth delivery of customer service operations. Working closely with engineers, customers and internal departments, they will be responsible for scheduling work, managing customer enquiries and ensuring service jobs are completed efficiently. Key Responsibilities Planning, booking and scheduling work for field-based and workshop engineers. Coordinating engineer diaries to maximise efficiency and meet customer requirements. Acting as the first point of contact for customer enquiries via telephone and email. Managing inbound and outbound communications with customers and engineers. Resolving customer queries and providing regular updates on service requests. Booking travel and accommodation for engineers when required. Processing service documentation and maintaining accurate records on internal systems. Updating CRM and service management systems to ensure information is accurate and up to date. Raising invoices and supporting the administration of completed service jobs. Working closely with internal departments to ensure excellent customer service is delivered at all times. Providing general administrative support to the wider customer service team. The Ideal Candidate Previous experience in a Service Coordinator, Planner, Customer Service Coordinator or Administration role. Experience working within a busy customer service or scheduling environment. Strong organisational skills with the ability to manage multiple priorities. Excellent communication skills, both written and verbal. Confident using Microsoft Office, particularly Excel, and CRM systems. A proactive approach with strong problem-solving abilities. Able to work effectively both independently and as part of a team.
Abbot Fire Group is looking for a seasoned, proactive Operations Controller/Planner-Scheduler to join our team. This is a varied and pivotal operational role responsible for coordinating the day-to-day running of the business, ensuring engineers are scheduled efficiently, systems and processes are maintained, and customers receive an exceptional level of service. You'll oversee planning, compliance, administration and operational support, working closely with engineers and colleagues across operations, finance and sales to ensure every job is delivered accurately, efficiently and safely. Your ability to keep the plates spinning will be your greatest strength, along with your natural talent for organisation, problem-solving and delivering first-class customer service. You'll be the central point of coordination between engineers, customers and internal departments, ensuring work flows seamlessly from booking through to invoicing. What you receive for joining us: We're offering a competitive salary, 25 days holiday plus Bank Holidays, and a company pension and your birthday off. This is a 100% office-based role at our Gawcott office, working 40 hours per week. We offer flexibility on working hours, with the choice of 8am 4pm, 8.30am 4.30pm or 9am 5pm, Monday to Friday. Here's a look at some of the things you'll be doing: Coordinate the day-to-day operation of the business by managing systems, inducting and training staff, ensuring compliance with company policies and health & safety requirements, supporting fleet, warehouse and office management, stock control, audits, and maintaining efficient administrative systems. Plan, schedule and monitor engineer workloads using CRM systems, Gabriel, Excel and customer portals, producing permits, RAMS and supporting documentation, allocating jobs based on priority, skills and location, updating customer portals, tracking progress through to completion and ensuring full engineer utilisation. Provide outstanding customer and engineer support by managing incoming enquiries, confirming appointments, supplying site information, resolving operational issues, processing orders, obtaining missing information, managing recommendations and quotations, and ensuring accurate documentation is returned and ready for invoicing. Drive operational efficiency and continuous improvement by checking job sheets, timesheets and invoicing information, supporting finance with accurate billing data, improving planning processes and CRM usage, assisting with marketing and company events, covering colleagues during absences, maintaining confidentiality and undertaking any additional duties required to support the business. Can you show experience in some of these areas? Experience within an Operations Controller, Planner, Scheduler or Coordination role, managing engineers or field-based teams and ensuring the smooth day-to-day running of business operations. Strong knowledge of planning, scheduling, CRM systems, customer portals and administration, with experience tracking jobs from booking through to completion and invoicing. Good understanding of Health & Safety, including PPE, RAMS, permits, compliance documentation and supporting audits, together with excellent organisational, prioritisation and problem-solving skills. Excellent communication skills with the ability to build strong relationships with customers, engineers and colleagues, whilst remaining adaptable, proactive, highly organised and committed to delivering exceptional customer service. Introducing our organisation: Abbot Fire Group is proud to be part of Complii. Complii is a leading integrated provider of safety and regulatory compliance services across our water, air, fire, electrical, and vertical transportation divisions, supporting organisations nationwide to operate safely, compliantly, and responsibly. This role offers an excellent opportunity to play a key part in the continued growth and success of our business while helping deliver operational excellence across the organisation.
Aug 13, 2026
Full time
Abbot Fire Group is looking for a seasoned, proactive Operations Controller/Planner-Scheduler to join our team. This is a varied and pivotal operational role responsible for coordinating the day-to-day running of the business, ensuring engineers are scheduled efficiently, systems and processes are maintained, and customers receive an exceptional level of service. You'll oversee planning, compliance, administration and operational support, working closely with engineers and colleagues across operations, finance and sales to ensure every job is delivered accurately, efficiently and safely. Your ability to keep the plates spinning will be your greatest strength, along with your natural talent for organisation, problem-solving and delivering first-class customer service. You'll be the central point of coordination between engineers, customers and internal departments, ensuring work flows seamlessly from booking through to invoicing. What you receive for joining us: We're offering a competitive salary, 25 days holiday plus Bank Holidays, and a company pension and your birthday off. This is a 100% office-based role at our Gawcott office, working 40 hours per week. We offer flexibility on working hours, with the choice of 8am 4pm, 8.30am 4.30pm or 9am 5pm, Monday to Friday. Here's a look at some of the things you'll be doing: Coordinate the day-to-day operation of the business by managing systems, inducting and training staff, ensuring compliance with company policies and health & safety requirements, supporting fleet, warehouse and office management, stock control, audits, and maintaining efficient administrative systems. Plan, schedule and monitor engineer workloads using CRM systems, Gabriel, Excel and customer portals, producing permits, RAMS and supporting documentation, allocating jobs based on priority, skills and location, updating customer portals, tracking progress through to completion and ensuring full engineer utilisation. Provide outstanding customer and engineer support by managing incoming enquiries, confirming appointments, supplying site information, resolving operational issues, processing orders, obtaining missing information, managing recommendations and quotations, and ensuring accurate documentation is returned and ready for invoicing. Drive operational efficiency and continuous improvement by checking job sheets, timesheets and invoicing information, supporting finance with accurate billing data, improving planning processes and CRM usage, assisting with marketing and company events, covering colleagues during absences, maintaining confidentiality and undertaking any additional duties required to support the business. Can you show experience in some of these areas? Experience within an Operations Controller, Planner, Scheduler or Coordination role, managing engineers or field-based teams and ensuring the smooth day-to-day running of business operations. Strong knowledge of planning, scheduling, CRM systems, customer portals and administration, with experience tracking jobs from booking through to completion and invoicing. Good understanding of Health & Safety, including PPE, RAMS, permits, compliance documentation and supporting audits, together with excellent organisational, prioritisation and problem-solving skills. Excellent communication skills with the ability to build strong relationships with customers, engineers and colleagues, whilst remaining adaptable, proactive, highly organised and committed to delivering exceptional customer service. Introducing our organisation: Abbot Fire Group is proud to be part of Complii. Complii is a leading integrated provider of safety and regulatory compliance services across our water, air, fire, electrical, and vertical transportation divisions, supporting organisations nationwide to operate safely, compliantly, and responsibly. This role offers an excellent opportunity to play a key part in the continued growth and success of our business while helping deliver operational excellence across the organisation.
Role: Production Planner Salary/Rate: £25-31.79 per hr inside IR35 Location: Reading 5x pw Contract Duration: until 31/12/27 We are currently looking for a Production Planner for our government client. This Production Planner role is full time on site in Reading, 5 days per week. There is no further flexibility with expected time on site, or the office location. The contract for this Production Planner position is until 31/12/27, with potential to extend, operating inside IR35. Security Clearance: Developed Vetting ("DV Clearance") This role is inside IR35 - Due to the service of the role, it will now be based on an Umbrella solution. Essential Skills / Experience required: Proven experience in production planning within a manufacturing or precision engineering Engineering background (Precision Engineering/Mechanical or Manufacturing) with a strong understanding of machining processes , manufacturing routes, and shop floor operations. Experience managing material availability , supplier deliveries, purchase orders, and production schedules , with the ability to reforecast plans in response to supply chain Strong stakeholder management and communication skills, with the ability to work effectively across supply chain, operations, manufacturing teams, suppliers, and customer-facing functions. Good computer literacy and planning /reporting skills, with experience tracking production performance, analysing forecasts, and delivering accurate updates to internal and external stakeholders. Desirable Skills Experience in SAP and ERP systems Role / Responsibilities: Provide Production Planning services, encompassing Manufacturing and Science demand across Operational Delivery Units. Support the maintenance of the Master Production Schedule/supplementary schedule and ensure forecast dates are accurate. To detail plan methods of manufacture in response to tasking requirements with full regard to time, cost and quality. Ensure local MRP system is updated and accurate. Demonstrate and use 'Lean Planning' techniques and 'Production Control' processes such as visual management, Kanban and Push/Pull in the operational/ manufacturing areas. Proactively tackles blocks and barriers to progress. Attend Visual Management board meetings ensuring all actions are being addressed. Liaises with Delivery Units for clarification and coordination of balanced and de-conflicted demands and plans. Support the creation and maintenance of Basis of Estimate with Production costs and schedules. Ensure all planned requirements are aligned within the Master Production Schedule/Supplementary Schedule and loaded into the local MRP system. Liaises with other functions within the technology centres for clarification and coordination of balanced and de-conflicted production demands and plans. Updating and reporting on Key Performance indicators as required. Adopt a 'See It, Own It, Solve It' mind-set, by identifying obstacles to success and taking ownership to find solutions to those problems. If you are interested in the above role, please click Apply Now and send a CV for quick review. As a member of the Disability Confident Scheme, Circle and our Client guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. Our client is proud to support the Armed Forces Covenant and as such, they guarantee to interview all veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where they have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, they will interview the best candidates from within that group. If you qualify, please notify us on igs at circlerecruitment dot com. We will be in touch to discuss your suitability and arrange your guaranteed interview. Should you require reasonable adjustments at any point during the recruitment process or if there is a better way for us to communicate, please do let us know. Production Planner, Planner, Engineering, Manufacturing, Machining, Cleared To A High Government Standard, DV Cleared, DV Clearance, DV Check, Developed Vetted, Developed Vetting, DV Strap, Active DV, Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
Aug 13, 2026
Contractor
Role: Production Planner Salary/Rate: £25-31.79 per hr inside IR35 Location: Reading 5x pw Contract Duration: until 31/12/27 We are currently looking for a Production Planner for our government client. This Production Planner role is full time on site in Reading, 5 days per week. There is no further flexibility with expected time on site, or the office location. The contract for this Production Planner position is until 31/12/27, with potential to extend, operating inside IR35. Security Clearance: Developed Vetting ("DV Clearance") This role is inside IR35 - Due to the service of the role, it will now be based on an Umbrella solution. Essential Skills / Experience required: Proven experience in production planning within a manufacturing or precision engineering Engineering background (Precision Engineering/Mechanical or Manufacturing) with a strong understanding of machining processes , manufacturing routes, and shop floor operations. Experience managing material availability , supplier deliveries, purchase orders, and production schedules , with the ability to reforecast plans in response to supply chain Strong stakeholder management and communication skills, with the ability to work effectively across supply chain, operations, manufacturing teams, suppliers, and customer-facing functions. Good computer literacy and planning /reporting skills, with experience tracking production performance, analysing forecasts, and delivering accurate updates to internal and external stakeholders. Desirable Skills Experience in SAP and ERP systems Role / Responsibilities: Provide Production Planning services, encompassing Manufacturing and Science demand across Operational Delivery Units. Support the maintenance of the Master Production Schedule/supplementary schedule and ensure forecast dates are accurate. To detail plan methods of manufacture in response to tasking requirements with full regard to time, cost and quality. Ensure local MRP system is updated and accurate. Demonstrate and use 'Lean Planning' techniques and 'Production Control' processes such as visual management, Kanban and Push/Pull in the operational/ manufacturing areas. Proactively tackles blocks and barriers to progress. Attend Visual Management board meetings ensuring all actions are being addressed. Liaises with Delivery Units for clarification and coordination of balanced and de-conflicted demands and plans. Support the creation and maintenance of Basis of Estimate with Production costs and schedules. Ensure all planned requirements are aligned within the Master Production Schedule/Supplementary Schedule and loaded into the local MRP system. Liaises with other functions within the technology centres for clarification and coordination of balanced and de-conflicted production demands and plans. Updating and reporting on Key Performance indicators as required. Adopt a 'See It, Own It, Solve It' mind-set, by identifying obstacles to success and taking ownership to find solutions to those problems. If you are interested in the above role, please click Apply Now and send a CV for quick review. As a member of the Disability Confident Scheme, Circle and our Client guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group. Our client is proud to support the Armed Forces Covenant and as such, they guarantee to interview all veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where they have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, they will interview the best candidates from within that group. If you qualify, please notify us on igs at circlerecruitment dot com. We will be in touch to discuss your suitability and arrange your guaranteed interview. Should you require reasonable adjustments at any point during the recruitment process or if there is a better way for us to communicate, please do let us know. Production Planner, Planner, Engineering, Manufacturing, Machining, Cleared To A High Government Standard, DV Cleared, DV Clearance, DV Check, Developed Vetted, Developed Vetting, DV Strap, Active DV, Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
Overview Due to the continued expansion of our award-winning IT infrastructure design and build business, we have an exciting career opportunity for an experienced and enthusiastic Project Co-Ordinator and planner. Sudlows, who work throughout the UK, have a growing portfolio of clients globally. We have over 200 staff and have achieved recent growth with ongoing expansion plans. Sudlows are keen to recruit candidates who will be part of this ambition. The Role The successful candidate will be a valued member of our Enterprise Services Department. We are currently looking to grow our business and this role is a key part to this vision. This role is to provide the business with co-ordination of resource and materials including client reports and day-to-day support to the project teams and other company departments where required, ensuring all tasks are carried out to the highest level of accuracy without delay. Key Tasks and Responsibilities: Assist with logistics including; agendas, actions and general administrative support for key business meetings on a weekly and monthly basis. Co-ordinate and enable communication between all teams involved in project delivery. Regular liaison with the Health & Safety department to ensure high standards are met and project folders are updated. Manage, maintain and monitor key administrative processes such as; organisation charts, cost tracking, project team training schedule, all staff and management distribution lists. Attend strategy and client meetings, take and distribute minutes and follow up action points with relevant team members. Collating data to produce reports using MS Office suite. To support the team to maintain accurate, timely and legible records To answer/deal with queries, both face-to-face and via the telephone in an appropriate and timely manner. To maintain filing systems in line with organisations policies and procedures. Support Operations Directors in all aspects of required work. Personal Specification Technical Skills and Qualifications: Proven experience in a Project Co-ordinator role, preferably in the construction industry. Technical / engineering knowledge would be an advantage. Ability to manage a heavy workload and conflicting demands, whilst consistently producing high-quality work to tight deadlines. Experience of liaising with colleagues from operational staff to Senior Director level, and the ability to manage upwards. First class communication skills, personal confidence and the ability to influence others. Intermediate to advanced Word, Excel and PowerPoint skills. Accurate data entry processing experience. Attention to detail. Planning and Organising: Ability to organise own workload. Ability to prioritise work and deliver to tight deadlines. Able to maintain accurate and timely records as required by the role. Ability to identify and can solve everyday job-based problems in liaison with the relevant Project Manager. Woking with People: Able to establish a rapport with service users as necessary e.g. clients, members of the public, other contractors etc. Understands how to encourage and influence people to get the best from them. Understands the needs of others and able to respond accordingly. Communication: Able to communicate factual information politely and courteously. Has everyday spoken skills e.g. telephone and face-to-face conversations. Has advanced written and numeric skills appropriate to the job. Able to listen, observe and report information to Manager.
Aug 13, 2026
Full time
Overview Due to the continued expansion of our award-winning IT infrastructure design and build business, we have an exciting career opportunity for an experienced and enthusiastic Project Co-Ordinator and planner. Sudlows, who work throughout the UK, have a growing portfolio of clients globally. We have over 200 staff and have achieved recent growth with ongoing expansion plans. Sudlows are keen to recruit candidates who will be part of this ambition. The Role The successful candidate will be a valued member of our Enterprise Services Department. We are currently looking to grow our business and this role is a key part to this vision. This role is to provide the business with co-ordination of resource and materials including client reports and day-to-day support to the project teams and other company departments where required, ensuring all tasks are carried out to the highest level of accuracy without delay. Key Tasks and Responsibilities: Assist with logistics including; agendas, actions and general administrative support for key business meetings on a weekly and monthly basis. Co-ordinate and enable communication between all teams involved in project delivery. Regular liaison with the Health & Safety department to ensure high standards are met and project folders are updated. Manage, maintain and monitor key administrative processes such as; organisation charts, cost tracking, project team training schedule, all staff and management distribution lists. Attend strategy and client meetings, take and distribute minutes and follow up action points with relevant team members. Collating data to produce reports using MS Office suite. To support the team to maintain accurate, timely and legible records To answer/deal with queries, both face-to-face and via the telephone in an appropriate and timely manner. To maintain filing systems in line with organisations policies and procedures. Support Operations Directors in all aspects of required work. Personal Specification Technical Skills and Qualifications: Proven experience in a Project Co-ordinator role, preferably in the construction industry. Technical / engineering knowledge would be an advantage. Ability to manage a heavy workload and conflicting demands, whilst consistently producing high-quality work to tight deadlines. Experience of liaising with colleagues from operational staff to Senior Director level, and the ability to manage upwards. First class communication skills, personal confidence and the ability to influence others. Intermediate to advanced Word, Excel and PowerPoint skills. Accurate data entry processing experience. Attention to detail. Planning and Organising: Ability to organise own workload. Ability to prioritise work and deliver to tight deadlines. Able to maintain accurate and timely records as required by the role. Ability to identify and can solve everyday job-based problems in liaison with the relevant Project Manager. Woking with People: Able to establish a rapport with service users as necessary e.g. clients, members of the public, other contractors etc. Understands how to encourage and influence people to get the best from them. Understands the needs of others and able to respond accordingly. Communication: Able to communicate factual information politely and courteously. Has everyday spoken skills e.g. telephone and face-to-face conversations. Has advanced written and numeric skills appropriate to the job. Able to listen, observe and report information to Manager.
Morgan Sindall Property Services
Tower Hamlets, London
Customer Service Planner 30,784 + Excellent Benefits Tower Hamlets, London Full Time, Permanent We are looking for a customer-focused Planner to join our busy team in Tower Hamlets, London, playing a vital role in ensuring repairs and maintenance appointments are scheduled efficiently and delivered in line with contractual service levels. About the Role Working in a fast-paced environment, you will manage a high volume of incoming and outgoing calls, liaising with residents, clients, subcontractors, suppliers and operational teams to coordinate appointments and keep works progressing smoothly. Using our scheduling systems, you will plan and allocate work to operatives and subcontractors, ensuring jobs are appointed at the right time, in the right sequence and with the appropriate resources. You'll take ownership of complex repairs, work closely with site teams to provide updates, and help resolve issues where service standards may have been impacted, always maintaining customer confidence and delivering a positive experience. This is a role that requires excellent organisation, attention to detail and the ability to juggle multiple priorities. You'll be responsible for managing workloads, monitoring work-in-progress jobs and ensuring appointments are arranged and completed within agreed timescales. As a key point of contact for residents, you'll use both telephone and email communications to provide updates, answer queries and deliver outstanding customer service throughout the customer journey. About You You'll be an organised and proactive individual with previous experience in planning, scheduling, customer service or administration, ideally within social housing, repairs and maintenance, property services or a similar sector. You will be comfortable managing multiple bookings, appointments and workstreams simultaneously while maintaining accurate records and ensuring service targets are achieved. A professional and confident telephone manner is essential, along with excellent communication skills and the ability to build positive relationships with residents, clients, operatives and subcontractors at all levels. You will be able to remain calm under pressure, prioritise effectively and make informed decisions to ensure jobs are completed within target timescales. Knowledge of repairs and maintenance operations would be highly beneficial, particularly an understanding of how works should be sequenced and coordinated efficiently. Strong administrative and IT skills are also important, as you'll be regularly using scheduling systems and Microsoft Office applications to manage appointments, update records and monitor performance. Most importantly, you'll be passionate about delivering exceptional customer service and committed to ensuring every customer receives a positive experience, even in challenging situations. Benefits 26 Days Holiday & Bank Hols Enhanced Pension Plan Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP. Loyalty & Values Awards Funded Professional Subscription Eye Care Vouchers About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include responsive repairs, void refurbishments, compliancy services, and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel. Please refer to full job description upon completing your application. We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment.
Aug 13, 2026
Full time
Customer Service Planner 30,784 + Excellent Benefits Tower Hamlets, London Full Time, Permanent We are looking for a customer-focused Planner to join our busy team in Tower Hamlets, London, playing a vital role in ensuring repairs and maintenance appointments are scheduled efficiently and delivered in line with contractual service levels. About the Role Working in a fast-paced environment, you will manage a high volume of incoming and outgoing calls, liaising with residents, clients, subcontractors, suppliers and operational teams to coordinate appointments and keep works progressing smoothly. Using our scheduling systems, you will plan and allocate work to operatives and subcontractors, ensuring jobs are appointed at the right time, in the right sequence and with the appropriate resources. You'll take ownership of complex repairs, work closely with site teams to provide updates, and help resolve issues where service standards may have been impacted, always maintaining customer confidence and delivering a positive experience. This is a role that requires excellent organisation, attention to detail and the ability to juggle multiple priorities. You'll be responsible for managing workloads, monitoring work-in-progress jobs and ensuring appointments are arranged and completed within agreed timescales. As a key point of contact for residents, you'll use both telephone and email communications to provide updates, answer queries and deliver outstanding customer service throughout the customer journey. About You You'll be an organised and proactive individual with previous experience in planning, scheduling, customer service or administration, ideally within social housing, repairs and maintenance, property services or a similar sector. You will be comfortable managing multiple bookings, appointments and workstreams simultaneously while maintaining accurate records and ensuring service targets are achieved. A professional and confident telephone manner is essential, along with excellent communication skills and the ability to build positive relationships with residents, clients, operatives and subcontractors at all levels. You will be able to remain calm under pressure, prioritise effectively and make informed decisions to ensure jobs are completed within target timescales. Knowledge of repairs and maintenance operations would be highly beneficial, particularly an understanding of how works should be sequenced and coordinated efficiently. Strong administrative and IT skills are also important, as you'll be regularly using scheduling systems and Microsoft Office applications to manage appointments, update records and monitor performance. Most importantly, you'll be passionate about delivering exceptional customer service and committed to ensuring every customer receives a positive experience, even in challenging situations. Benefits 26 Days Holiday & Bank Hols Enhanced Pension Plan Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more Life Assurance & Accident Cover Share Save Enhanced Maternity & Paternity Pay Work Perks Discounts & Vouchers Buy & Sell Holiday Flexible Working & Flexible Bank Holidays Cycle to Work Volunteering (2 days paid) Learning & Development Opportunities Extensive Wellbeing Support, including EAP. Loyalty & Values Awards Funded Professional Subscription Eye Care Vouchers About Us Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include responsive repairs, void refurbishments, compliancy services, and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel. Please refer to full job description upon completing your application. We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment.
Are you an experienced logistics professional seeking a new challenge in a dynamic and collaborative environment? Join our team at 1st Mix as a Transport Planner and play a vital role in shaping the transportation operations of our minimix concrete business across the United Kingdom. We're looking for high-calibre individuals who excel in strategic order planning, workflow management, and communication, and who are adept at leveraging technology to optimise efficiency and drive results. This role will be based at our Walsall Offices, operating from Monday to Friday, 7:00am to 4:30pm. Key Responsibilities Strategic Order Planning : Develop and execute strategic plans for order fulfilment, ensuring timely delivery of minimix concrete to construction sites across a defined coverage area. Workflow Management and Prioritisation : Efficiently manage transportation workflows, prioritising orders based on customer requirements, project deadlines, and fleet capacity. Concise Communication Skills : Communicate effectively with internal teams, external stakeholders, and customers via telephone and email, providing updates on delivery schedules, resolving queries, and addressing any issues that may arise. Technology Utilisation : Utilise transport management software and other technology tools to streamline processes, optimise routes, and track delivery progress in real-time. Collaborative Environment : Work closely with our drivers and other planners to coordinate logistics activities, address challenges, and ensure smooth operations. Why Join us? Exciting Challenges : Take on challenging projects and contribute to the success of a leading minimix concrete business in the UK. Professional Growth : Benefit from opportunities for career advancement, skill development, and ongoing training. Collaborative Culture : Join a supportive and collaborative team where your contributions are valued, and your ideas are heard. Job Benefits 25 days annual leave plus bank holidays Aviva Pension scheme Holiday Purchase scheme Sharesave scheme Life Assurance Training & development opportunities Employee assistance programme Access to our employee benefits platform, giving you discounts on a wide variety of high street shops and brands
Aug 13, 2026
Full time
Are you an experienced logistics professional seeking a new challenge in a dynamic and collaborative environment? Join our team at 1st Mix as a Transport Planner and play a vital role in shaping the transportation operations of our minimix concrete business across the United Kingdom. We're looking for high-calibre individuals who excel in strategic order planning, workflow management, and communication, and who are adept at leveraging technology to optimise efficiency and drive results. This role will be based at our Walsall Offices, operating from Monday to Friday, 7:00am to 4:30pm. Key Responsibilities Strategic Order Planning : Develop and execute strategic plans for order fulfilment, ensuring timely delivery of minimix concrete to construction sites across a defined coverage area. Workflow Management and Prioritisation : Efficiently manage transportation workflows, prioritising orders based on customer requirements, project deadlines, and fleet capacity. Concise Communication Skills : Communicate effectively with internal teams, external stakeholders, and customers via telephone and email, providing updates on delivery schedules, resolving queries, and addressing any issues that may arise. Technology Utilisation : Utilise transport management software and other technology tools to streamline processes, optimise routes, and track delivery progress in real-time. Collaborative Environment : Work closely with our drivers and other planners to coordinate logistics activities, address challenges, and ensure smooth operations. Why Join us? Exciting Challenges : Take on challenging projects and contribute to the success of a leading minimix concrete business in the UK. Professional Growth : Benefit from opportunities for career advancement, skill development, and ongoing training. Collaborative Culture : Join a supportive and collaborative team where your contributions are valued, and your ideas are heard. Job Benefits 25 days annual leave plus bank holidays Aviva Pension scheme Holiday Purchase scheme Sharesave scheme Life Assurance Training & development opportunities Employee assistance programme Access to our employee benefits platform, giving you discounts on a wide variety of high street shops and brands
Casanovas Recruitment Solutions
Bury St. Edmunds, Suffolk
Transport Planner Location: Bury St Edmunds Hours: Full time, 45 hours per week Contract: Permanent The Role We are looking for an experienced Transport Planner to join a busy transport and logistics operation. This is a hands-on role responsible for planning and coordinating daily deliveries through a network of approved subcontracted transport providers. Working closely with customers, warehouse teams, sales colleagues and transport providers, you will ensure deliveries are planned efficiently, customer requirements are met and any operational issues are resolved quickly. This is an ideal opportunity for an organised and commercially aware transport professional who enjoys working in a fast-paced environment where priorities can change throughout the day. Key Responsibilities Plan and optimise daily delivery schedules to ensure efficient and cost-effective transport operations. Allocate work across a network of subcontracted transport providers. Maximise vehicle utilisation while maintaining excellent customer service levels. Monitor deliveries and respond quickly to delays, changes and customer requirements. Re-plan routes and deliveries where necessary to minimise disruption. Liaise with subcontracted hauliers regarding daily deliveries and collections. Clearly communicate delivery instructions, customer requirements and site restrictions. Monitor carrier performance and escalate issues where appropriate. Provide customers with delivery updates and manage transport enquiries. Work closely with Sales and Warehouse teams to coordinate deliveries and loading requirements. Ensure transport documentation is completed accurately. Manage Proof of Delivery (POD) documentation and investigate outstanding queries. Maintain accurate transport records, planning systems and operational documentation. Produce reports and operational information as required. Identify opportunities to improve transport efficiency, processes and customer service. About You We are looking for someone with: Previous experience as a Transport Planner or Logistics Planner. Experience working with subcontracted carriers or third-party transport providers. Strong route planning and scheduling experience. Experience using a Transport Management System (TMS) or route planning software. Experience working in a fast-paced transport or logistics environment. Experience managing Proof of Delivery (POD) processes. Good geographical knowledge. Excellent planning, organisational and problem-solving skills. Strong communication and interpersonal skills. The ability to prioritise competing demands and make confident decisions under pressure. Good commercial awareness, with the ability to balance customer service and transport costs. Strong attention to detail and accuracy. Competence using Microsoft Office applications. Desirable Experience It would be advantageous if you have experience within: Construction materials Manufacturing Industrial distribution Integrated transport planning systems Transport performance reporting and KPIs Knowledge of transport legislation and compliance would also be beneficial. What We're Looking For You will be a highly organised and methodical individual who remains calm under pressure and takes a proactive, solutions-focused approach. You will need to be confident communicating with customers, subcontractors and colleagues, while being comfortable working independently and as part of a wider team. Flexibility is important, as the role will involve responding to changing operational requirements and customer demands. If you're an experienced Transport Planner looking for your next opportunity, we'd love to hear from you.
Aug 13, 2026
Full time
Transport Planner Location: Bury St Edmunds Hours: Full time, 45 hours per week Contract: Permanent The Role We are looking for an experienced Transport Planner to join a busy transport and logistics operation. This is a hands-on role responsible for planning and coordinating daily deliveries through a network of approved subcontracted transport providers. Working closely with customers, warehouse teams, sales colleagues and transport providers, you will ensure deliveries are planned efficiently, customer requirements are met and any operational issues are resolved quickly. This is an ideal opportunity for an organised and commercially aware transport professional who enjoys working in a fast-paced environment where priorities can change throughout the day. Key Responsibilities Plan and optimise daily delivery schedules to ensure efficient and cost-effective transport operations. Allocate work across a network of subcontracted transport providers. Maximise vehicle utilisation while maintaining excellent customer service levels. Monitor deliveries and respond quickly to delays, changes and customer requirements. Re-plan routes and deliveries where necessary to minimise disruption. Liaise with subcontracted hauliers regarding daily deliveries and collections. Clearly communicate delivery instructions, customer requirements and site restrictions. Monitor carrier performance and escalate issues where appropriate. Provide customers with delivery updates and manage transport enquiries. Work closely with Sales and Warehouse teams to coordinate deliveries and loading requirements. Ensure transport documentation is completed accurately. Manage Proof of Delivery (POD) documentation and investigate outstanding queries. Maintain accurate transport records, planning systems and operational documentation. Produce reports and operational information as required. Identify opportunities to improve transport efficiency, processes and customer service. About You We are looking for someone with: Previous experience as a Transport Planner or Logistics Planner. Experience working with subcontracted carriers or third-party transport providers. Strong route planning and scheduling experience. Experience using a Transport Management System (TMS) or route planning software. Experience working in a fast-paced transport or logistics environment. Experience managing Proof of Delivery (POD) processes. Good geographical knowledge. Excellent planning, organisational and problem-solving skills. Strong communication and interpersonal skills. The ability to prioritise competing demands and make confident decisions under pressure. Good commercial awareness, with the ability to balance customer service and transport costs. Strong attention to detail and accuracy. Competence using Microsoft Office applications. Desirable Experience It would be advantageous if you have experience within: Construction materials Manufacturing Industrial distribution Integrated transport planning systems Transport performance reporting and KPIs Knowledge of transport legislation and compliance would also be beneficial. What We're Looking For You will be a highly organised and methodical individual who remains calm under pressure and takes a proactive, solutions-focused approach. You will need to be confident communicating with customers, subcontractors and colleagues, while being comfortable working independently and as part of a wider team. Flexibility is important, as the role will involve responding to changing operational requirements and customer demands. If you're an experienced Transport Planner looking for your next opportunity, we'd love to hear from you.