Job title: Data Analyst Start Date: ASAP Contract: six months (possibility of extension) Location: Paddington (Hybrid) Sector: Retail Summary Producing an analysis is only part of the job; understanding whether it can be trusted, explained and used to support a decision is just as important. Our Advanced Analytics team helps make better decisions by combining commercial insight, decision science and analytical engineering. We work across product squads and the wider business on trusted, high-impact analytical solutions. As a Data Analyst, you'll contribute across the analytical process, from preparing and exploring data through to statistical modelling, experimentation, impact evaluation and communicating results. You'll work with business and product teams to investigate complex commercial questions and generate robust evidence. This role would suit someone with strong statistical knowledge who is excited by applying it to real-world problems. You don't need extensive commercial experience, but you should bring curiosity, experience using data, exposure to advanced methods and a desire to develop in a business environment. What you'll do Your key accountabilities will include Contribute to analytical work on high-value opportunities, collaborating with experienced analysts, data scientists, product teams and business stakeholders to support better decisions. Help translate complex or ambiguous business questions into clear analytical objectives, success measures and structured analysis plans. Prepare, explore and analyse data to understand performance, identify meaningful patterns and drivers, and uncover opportunities to create measurable business value. Support the design and application of appropriate approaches, including statistical modelling, experimentation and quasi-experimental methods, to test hypotheses, evaluate initiatives and quantify their impact. Validate analytical outputs and communicate findings, uncertainty and limitations clearly, helping stakeholders understand what the evidence does and does not support. Who you are Your skills and experience will include Strong mathematical and statistical knowledge, including familiarity with probability, statistical inference, regression, experimental design and the interpretation of results. Exposure to advanced analytical and/or machine learning methods through study, research or practical experience, with an interest in understanding when different approaches are appropriate and what their limitations are. Strong analytical problem-solving skills, with the curiosity and structured thinking needed to investigate unfamiliar or ambiguous questions using imperfect real-world data. A clear communicator who can explain analytical approaches and findings to others, with the potential to develop this skill further when working with non-technical audiences. Experience using at least one data-focused programming or analytical language, such as Python, R, SQL, PySpark or similar. Role is placed within the Advanced Analytics function, supporting the strategic Insights Engine programme. The project aims to move retail colleagues away from consuming large volumes of reports and towards AI-enabled, prescriptive, exception-based insights that highlight where intervention is required and measure the business impact of those actions. The key hiring requirement is an analyst with strong experimentation, evaluation and statistical analysis skills, particularly around measuring intervention effectiveness through A/B testing, quasi-experimental methods, and stakeholder-facing insight delivery. Key Responsibilities Analytical discovery and opportunity identification. Value case assessment. Data preparation and ETL support. Feature engineering collaboration with Data Scientists. Testing and evaluation of interventions. Experiment execution and results analysis. Presenting outcomes to senior stakeholders. Influencing business decisions through analytics. Must-Have Skills Technical Statistical modelling. A/B testing experience. Experimental design understanding. Difference-in-differences or similar quasi-experimental techniques. Data analysis and interpretation. Ability to execute analytics frameworks designed by senior analysts. Business Stakeholder communication. Translating analysis into actionable business recommendations. Working within cross-functional teams Nice-to-Have Skills Exposure to Data Science environments. Retail analytics experience. Experience working alongside Product Managers, Data Scientists and Data Engineers. Broad analytical toolkit across multiple techniques. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Aug 14, 2026
Contractor
Job title: Data Analyst Start Date: ASAP Contract: six months (possibility of extension) Location: Paddington (Hybrid) Sector: Retail Summary Producing an analysis is only part of the job; understanding whether it can be trusted, explained and used to support a decision is just as important. Our Advanced Analytics team helps make better decisions by combining commercial insight, decision science and analytical engineering. We work across product squads and the wider business on trusted, high-impact analytical solutions. As a Data Analyst, you'll contribute across the analytical process, from preparing and exploring data through to statistical modelling, experimentation, impact evaluation and communicating results. You'll work with business and product teams to investigate complex commercial questions and generate robust evidence. This role would suit someone with strong statistical knowledge who is excited by applying it to real-world problems. You don't need extensive commercial experience, but you should bring curiosity, experience using data, exposure to advanced methods and a desire to develop in a business environment. What you'll do Your key accountabilities will include Contribute to analytical work on high-value opportunities, collaborating with experienced analysts, data scientists, product teams and business stakeholders to support better decisions. Help translate complex or ambiguous business questions into clear analytical objectives, success measures and structured analysis plans. Prepare, explore and analyse data to understand performance, identify meaningful patterns and drivers, and uncover opportunities to create measurable business value. Support the design and application of appropriate approaches, including statistical modelling, experimentation and quasi-experimental methods, to test hypotheses, evaluate initiatives and quantify their impact. Validate analytical outputs and communicate findings, uncertainty and limitations clearly, helping stakeholders understand what the evidence does and does not support. Who you are Your skills and experience will include Strong mathematical and statistical knowledge, including familiarity with probability, statistical inference, regression, experimental design and the interpretation of results. Exposure to advanced analytical and/or machine learning methods through study, research or practical experience, with an interest in understanding when different approaches are appropriate and what their limitations are. Strong analytical problem-solving skills, with the curiosity and structured thinking needed to investigate unfamiliar or ambiguous questions using imperfect real-world data. A clear communicator who can explain analytical approaches and findings to others, with the potential to develop this skill further when working with non-technical audiences. Experience using at least one data-focused programming or analytical language, such as Python, R, SQL, PySpark or similar. Role is placed within the Advanced Analytics function, supporting the strategic Insights Engine programme. The project aims to move retail colleagues away from consuming large volumes of reports and towards AI-enabled, prescriptive, exception-based insights that highlight where intervention is required and measure the business impact of those actions. The key hiring requirement is an analyst with strong experimentation, evaluation and statistical analysis skills, particularly around measuring intervention effectiveness through A/B testing, quasi-experimental methods, and stakeholder-facing insight delivery. Key Responsibilities Analytical discovery and opportunity identification. Value case assessment. Data preparation and ETL support. Feature engineering collaboration with Data Scientists. Testing and evaluation of interventions. Experiment execution and results analysis. Presenting outcomes to senior stakeholders. Influencing business decisions through analytics. Must-Have Skills Technical Statistical modelling. A/B testing experience. Experimental design understanding. Difference-in-differences or similar quasi-experimental techniques. Data analysis and interpretation. Ability to execute analytics frameworks designed by senior analysts. Business Stakeholder communication. Translating analysis into actionable business recommendations. Working within cross-functional teams Nice-to-Have Skills Exposure to Data Science environments. Retail analytics experience. Experience working alongside Product Managers, Data Scientists and Data Engineers. Broad analytical toolkit across multiple techniques. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
Business Planning Analyst; fully remote; 6 month contract; £18.60 per hour PAYE or £24.78 via Umbrella An exciting opportunity has arisen to work for a leading defence company based at Devonport in Plymouth as a Business Planning Analyst. The Business Planning Analyst provides data driven insight and modelling to ensure the organisation has the right people, with the right skills, in the right roles, at the right time. The role supports long term strategic planning through workforce analytics, scenario modelling, and evidence based recommendations that inform organisational design, talent strategy, capability development, and financial planning. Key Responsibilities will include; 1. Workforce Analytics & Insights - Analyse workforce data (e.g., headcount, turnover, skills, demographics, recruitment trends) to identify patterns, risks, and opportunities. - Build dashboards, reports, and visualisations to support strategic decision making. - Conduct forecasting of labour supply and demand using modelling techniques. 2. Strategic Workforce Planning - Support the development and execution of multi year strategic workforce plans aligned to organisational strategy. - Conduct gap analyses to compare current workforce and future skill requirements. - Model scenarios related to growth, transformation, automation, and organisational change. - Provide recommendations on workforce interventions such as talent pipelines, reskilling, strategic hiring, and organisational design. 3. Data Modelling & Scenario Planning - Run what if scenarios to assess future workforce risks and resourcing needs. - Use quantitative modelling to test assumptions around demand, skills, attrition, and productivity. - Work collaboratively with Finance to align workforce forecasts with budget planning. 4. Stakeholder Engagement - Partner with HR Business Partners, Finance, Organisational Development, and senior leaders to capture business insights. - Communicate complex data in a clear, compelling narrative tailored to different audiences. - Support directorates with workforce planning capability building and tools. 5. Reporting & Governance - Maintain governance processes for workforce planning cycles. - Produce strategic workforce reports for Executives, Boards, and planning committees. - Ensure data integrity, quality, and consistency across systems and reporting processes. Skills & Experience required for this role; Essential - Strong analytical and quantitative skills with the ability to interpret complex datasets. - Experience in workforce planning, HR analytics, business analytics, or strategic planning. - Proficiency in data tools (e.g., Excel, Power BI/Tableau, HRIS reporting tools). - Knowledge of modelling techniques such as forecasting, scenario analysis, and trend modelling. - Ability to translate data insights into strategic recommendations. - Excellent communication and storytelling skills. Desirable - Experience in organisational design, capability frameworks, or skills analysis. - Knowledge of financial planning and resourcing models. - Understanding of labour market dynamics and external workforce trends. - Experience in transformation or change heavy environments. Behavioural Competencies - Strategic thinking sees big picture implications and connects workforce insights to organisational strategy. - Critical analysis challenges assumptions and provides evidence based advice. - Collaboration builds strong partnerships across HR and the wider organisation. - Influencing able to guide decision makers and shape conversations with senior stakeholders. - Curiosity & continuous improvement proactive in seeking new data sources, methods, and tools. Typical Outputs - Workforce forecasts and scenario models - Strategic workforce plans and capability analyses - Skills and role segmentation frameworks - Monthly/quarterly workforce dashboards - Business cases for workforce interventions Due to the nature of the work involved candidates will need to obtain MOD SC clearance prior to starting work. This is a remote role but candidates need to be able to get to a local office in either Bristol, Rosyth, Plymouth or London. Morson is acting as an employment business in relation to this vacancy. Human Resources; HRBP; CIPD; HR Generalist; Resource Planning; Trade Unions; Stakeholder management; People development; Talent Management; Succession Planning; HR Policies; Change Management; Mediation; HR Advisor; HR Specialist; Employment Law; People Management; Learning and Development; Capability Development; Early Careers; Workforce planning analyst; Workforce Analytics; Data Modelling
Aug 13, 2026
Contractor
Business Planning Analyst; fully remote; 6 month contract; £18.60 per hour PAYE or £24.78 via Umbrella An exciting opportunity has arisen to work for a leading defence company based at Devonport in Plymouth as a Business Planning Analyst. The Business Planning Analyst provides data driven insight and modelling to ensure the organisation has the right people, with the right skills, in the right roles, at the right time. The role supports long term strategic planning through workforce analytics, scenario modelling, and evidence based recommendations that inform organisational design, talent strategy, capability development, and financial planning. Key Responsibilities will include; 1. Workforce Analytics & Insights - Analyse workforce data (e.g., headcount, turnover, skills, demographics, recruitment trends) to identify patterns, risks, and opportunities. - Build dashboards, reports, and visualisations to support strategic decision making. - Conduct forecasting of labour supply and demand using modelling techniques. 2. Strategic Workforce Planning - Support the development and execution of multi year strategic workforce plans aligned to organisational strategy. - Conduct gap analyses to compare current workforce and future skill requirements. - Model scenarios related to growth, transformation, automation, and organisational change. - Provide recommendations on workforce interventions such as talent pipelines, reskilling, strategic hiring, and organisational design. 3. Data Modelling & Scenario Planning - Run what if scenarios to assess future workforce risks and resourcing needs. - Use quantitative modelling to test assumptions around demand, skills, attrition, and productivity. - Work collaboratively with Finance to align workforce forecasts with budget planning. 4. Stakeholder Engagement - Partner with HR Business Partners, Finance, Organisational Development, and senior leaders to capture business insights. - Communicate complex data in a clear, compelling narrative tailored to different audiences. - Support directorates with workforce planning capability building and tools. 5. Reporting & Governance - Maintain governance processes for workforce planning cycles. - Produce strategic workforce reports for Executives, Boards, and planning committees. - Ensure data integrity, quality, and consistency across systems and reporting processes. Skills & Experience required for this role; Essential - Strong analytical and quantitative skills with the ability to interpret complex datasets. - Experience in workforce planning, HR analytics, business analytics, or strategic planning. - Proficiency in data tools (e.g., Excel, Power BI/Tableau, HRIS reporting tools). - Knowledge of modelling techniques such as forecasting, scenario analysis, and trend modelling. - Ability to translate data insights into strategic recommendations. - Excellent communication and storytelling skills. Desirable - Experience in organisational design, capability frameworks, or skills analysis. - Knowledge of financial planning and resourcing models. - Understanding of labour market dynamics and external workforce trends. - Experience in transformation or change heavy environments. Behavioural Competencies - Strategic thinking sees big picture implications and connects workforce insights to organisational strategy. - Critical analysis challenges assumptions and provides evidence based advice. - Collaboration builds strong partnerships across HR and the wider organisation. - Influencing able to guide decision makers and shape conversations with senior stakeholders. - Curiosity & continuous improvement proactive in seeking new data sources, methods, and tools. Typical Outputs - Workforce forecasts and scenario models - Strategic workforce plans and capability analyses - Skills and role segmentation frameworks - Monthly/quarterly workforce dashboards - Business cases for workforce interventions Due to the nature of the work involved candidates will need to obtain MOD SC clearance prior to starting work. This is a remote role but candidates need to be able to get to a local office in either Bristol, Rosyth, Plymouth or London. Morson is acting as an employment business in relation to this vacancy. Human Resources; HRBP; CIPD; HR Generalist; Resource Planning; Trade Unions; Stakeholder management; People development; Talent Management; Succession Planning; HR Policies; Change Management; Mediation; HR Advisor; HR Specialist; Employment Law; People Management; Learning and Development; Capability Development; Early Careers; Workforce planning analyst; Workforce Analytics; Data Modelling
PMO Analyst - Strategic Workforce Planning Defence Programme Location: Remote Working Contract: 6 months Rate: £24 Per Hour Inside IR35 Start: ASAP Are you a PMO Analyst looking for a new opportunity to support Strategic Workforce Planning on a major defence programme? This is a remote position, offering the opportunity to contribute to a high-profile, complex programme while helping shape how future workforce requirements are understood, planned and delivered. Responsibilities and Expectations: Analysing workforce data including headcount, skills, recruitment trends, turnover and demographics to identify risks, trends and opportunities. Developing dashboards, reports and visualisations that provide clear insight for senior decision-makers. Supporting multi-year strategic workforce plans aligned with programme and organisational objectives. Producing workforce forecasts and running "what-if" scenarios around demand, attrition, productivity, transformation and organisational change. Supporting workforce and capability modelling to identify future resourcing pressures. Translating complex datasets into clear, concise and compelling recommendations. Helping identify appropriate interventions, including strategic recruitment, talent pipelines, reskilling and capability development. Skills and Qualifications: Experience within PMO, strategic workforce planning, workforce analytics, business analytics or strategic planning. Strong analytical and quantitative skills with confidence working with complex datasets. Strong Excel skills and experience using reporting/visualisation tools such as Power BI or Tableau. Experience of forecasting, trend analysis, scenario planning or other quantitative modelling techniques. The ability to build dashboards and management information that supports effective decision-making. Confidence translating analysis into practical, evidence-based recommendations. Excellent stakeholder engagement and communication skills. An organised, methodical approach with strong attention to data quality and governance. Please note that this role will require UK Security Clearance! If you are interested and qualified, please apply or email (url removed)
Aug 10, 2026
Contractor
PMO Analyst - Strategic Workforce Planning Defence Programme Location: Remote Working Contract: 6 months Rate: £24 Per Hour Inside IR35 Start: ASAP Are you a PMO Analyst looking for a new opportunity to support Strategic Workforce Planning on a major defence programme? This is a remote position, offering the opportunity to contribute to a high-profile, complex programme while helping shape how future workforce requirements are understood, planned and delivered. Responsibilities and Expectations: Analysing workforce data including headcount, skills, recruitment trends, turnover and demographics to identify risks, trends and opportunities. Developing dashboards, reports and visualisations that provide clear insight for senior decision-makers. Supporting multi-year strategic workforce plans aligned with programme and organisational objectives. Producing workforce forecasts and running "what-if" scenarios around demand, attrition, productivity, transformation and organisational change. Supporting workforce and capability modelling to identify future resourcing pressures. Translating complex datasets into clear, concise and compelling recommendations. Helping identify appropriate interventions, including strategic recruitment, talent pipelines, reskilling and capability development. Skills and Qualifications: Experience within PMO, strategic workforce planning, workforce analytics, business analytics or strategic planning. Strong analytical and quantitative skills with confidence working with complex datasets. Strong Excel skills and experience using reporting/visualisation tools such as Power BI or Tableau. Experience of forecasting, trend analysis, scenario planning or other quantitative modelling techniques. The ability to build dashboards and management information that supports effective decision-making. Confidence translating analysis into practical, evidence-based recommendations. Excellent stakeholder engagement and communication skills. An organised, methodical approach with strong attention to data quality and governance. Please note that this role will require UK Security Clearance! If you are interested and qualified, please apply or email (url removed)
Income Performance Analyst Location: Hybrid Salary: £34,000 per annum At Stonewater, we're committed to helping our customers sustain their tenancies and thrive in their homes. We're looking for an analytical and insight-driven Income Performance Analyst to join our national Income team and play a key role in shaping how we maximise income, improve performance and deliver exceptional customer outcomes. This is an exciting opportunity for someone who enjoys working with data, identifying trends and translating complex information into clear, actionable recommendations that influence both operational and strategic decision-making. The Role As our Income Performance Analyst, you'll provide performance intelligence, forecasting and analytical insight that helps drive continuous improvement across our income function. You'll work closely with operational colleagues, senior leaders and specialist teams to identify risks, opportunities and emerging trends, ensuring we take a proactive approach to income collection and customer support. You'll be responsible for analysing performance across approximately 40,000 rent accounts, helping to shape interventions that improve collection rates, support tenancy sustainment and deliver value for money. Key Responsibilities Analyse income and customer data to identify trends, risks and opportunities. Produce performance reports, dashboards, forecasting and predictive analysis. Develop data-led approaches to support early intervention and reduce arrears escalation. Create meaningful insights that support operational and strategic decision-making. Support targeted deployment of resources through segmentation and performance analysis. Monitor and review key performance indicators, highlighting areas for improvement. Translate complex data into clear and engaging information for a range of audiences. Work collaboratively with Income, Finance, Business Systems and Data teams to improve reporting capability and data quality. Assess the impact of external factors such as welfare reform, economic changes and regulatory developments on income performance. Support a culture of continuous improvement, accountability and evidence-based decision making. About You We're looking for someone who combines strong analytical capability with the ability to communicate insights in a simple and engaging way. You'll ideally bring: Excellent analytical and problem-solving skills. Advanced Excel skills and experience of data analysis and reporting. Experience using Power BI or similar business intelligence and data visualisation tools. The ability to extract, manipulate and interpret large datasets from multiple systems. Strong numerical skills and confidence working with performance data. Experience presenting information and recommendations to a variety of stakeholders, including senior leaders. Excellent communication and relationship-building skills. A collaborative approach and a genuine passion for using data to improve services and outcomes. Experience within income management, social housing or rent collection would be advantageous, but we're equally interested in candidates with strong analytical skills from other sectors who can demonstrate transferable experience. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Aug 08, 2026
Full time
Income Performance Analyst Location: Hybrid Salary: £34,000 per annum At Stonewater, we're committed to helping our customers sustain their tenancies and thrive in their homes. We're looking for an analytical and insight-driven Income Performance Analyst to join our national Income team and play a key role in shaping how we maximise income, improve performance and deliver exceptional customer outcomes. This is an exciting opportunity for someone who enjoys working with data, identifying trends and translating complex information into clear, actionable recommendations that influence both operational and strategic decision-making. The Role As our Income Performance Analyst, you'll provide performance intelligence, forecasting and analytical insight that helps drive continuous improvement across our income function. You'll work closely with operational colleagues, senior leaders and specialist teams to identify risks, opportunities and emerging trends, ensuring we take a proactive approach to income collection and customer support. You'll be responsible for analysing performance across approximately 40,000 rent accounts, helping to shape interventions that improve collection rates, support tenancy sustainment and deliver value for money. Key Responsibilities Analyse income and customer data to identify trends, risks and opportunities. Produce performance reports, dashboards, forecasting and predictive analysis. Develop data-led approaches to support early intervention and reduce arrears escalation. Create meaningful insights that support operational and strategic decision-making. Support targeted deployment of resources through segmentation and performance analysis. Monitor and review key performance indicators, highlighting areas for improvement. Translate complex data into clear and engaging information for a range of audiences. Work collaboratively with Income, Finance, Business Systems and Data teams to improve reporting capability and data quality. Assess the impact of external factors such as welfare reform, economic changes and regulatory developments on income performance. Support a culture of continuous improvement, accountability and evidence-based decision making. About You We're looking for someone who combines strong analytical capability with the ability to communicate insights in a simple and engaging way. You'll ideally bring: Excellent analytical and problem-solving skills. Advanced Excel skills and experience of data analysis and reporting. Experience using Power BI or similar business intelligence and data visualisation tools. The ability to extract, manipulate and interpret large datasets from multiple systems. Strong numerical skills and confidence working with performance data. Experience presenting information and recommendations to a variety of stakeholders, including senior leaders. Excellent communication and relationship-building skills. A collaborative approach and a genuine passion for using data to improve services and outcomes. Experience within income management, social housing or rent collection would be advantageous, but we're equally interested in candidates with strong analytical skills from other sectors who can demonstrate transferable experience. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people s lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Income Performance Analyst Location: Hybrid Salary: £34,000 per annum At Stonewater, we're committed to helping our customers sustain their tenancies and thrive in their homes. We're looking for an analytical and insight-driven Income Performance Analyst to join our national Income team and play a key role in shaping how we maximise income, improve performance and deliver exceptional customer outcomes. This is an exciting opportunity for someone who enjoys working with data, identifying trends and translating complex information into clear, actionable recommendations that influence both operational and strategic decision-making. The Role As our Income Performance Analyst, you'll provide performance intelligence, forecasting and analytical insight that helps drive continuous improvement across our income function. You'll work closely with operational colleagues, senior leaders and specialist teams to identify risks, opportunities and emerging trends, ensuring we take a proactive approach to income collection and customer support. You'll be responsible for analysing performance across approximately 40,000 rent accounts, helping to shape interventions that improve collection rates, support tenancy sustainment and deliver value for money. Key Responsibilities Analyse income and customer data to identify trends, risks and opportunities. Produce performance reports, dashboards, forecasting and predictive analysis. Develop data-led approaches to support early intervention and reduce arrears escalation. Create meaningful insights that support operational and strategic decision-making. Support targeted deployment of resources through segmentation and performance analysis. Monitor and review key performance indicators, highlighting areas for improvement. Translate complex data into clear and engaging information for a range of audiences. Work collaboratively with Income, Finance, Business Systems and Data teams to improve reporting capability and data quality. Assess the impact of external factors such as welfare reform, economic changes and regulatory developments on income performance. Support a culture of continuous improvement, accountability and evidence-based decision making. About You We're looking for someone who combines strong analytical capability with the ability to communicate insights in a simple and engaging way. You'll ideally bring: Excellent analytical and problem-solving skills. Advanced Excel skills and experience of data analysis and reporting. Experience using Power BI or similar business intelligence and data visualisation tools. The ability to extract, manipulate and interpret large datasets from multiple systems. Strong numerical skills and confidence working with performance data. Experience presenting information and recommendations to a variety of stakeholders, including senior leaders. Excellent communication and relationship-building skills. A collaborative approach and a genuine passion for using data to improve services and outcomes. Experience within income management, social housing or rent collection would be advantageous, but we're equally interested in candidates with strong analytical skills from other sectors who can demonstrate transferable experience. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Aug 07, 2026
Full time
Income Performance Analyst Location: Hybrid Salary: £34,000 per annum At Stonewater, we're committed to helping our customers sustain their tenancies and thrive in their homes. We're looking for an analytical and insight-driven Income Performance Analyst to join our national Income team and play a key role in shaping how we maximise income, improve performance and deliver exceptional customer outcomes. This is an exciting opportunity for someone who enjoys working with data, identifying trends and translating complex information into clear, actionable recommendations that influence both operational and strategic decision-making. The Role As our Income Performance Analyst, you'll provide performance intelligence, forecasting and analytical insight that helps drive continuous improvement across our income function. You'll work closely with operational colleagues, senior leaders and specialist teams to identify risks, opportunities and emerging trends, ensuring we take a proactive approach to income collection and customer support. You'll be responsible for analysing performance across approximately 40,000 rent accounts, helping to shape interventions that improve collection rates, support tenancy sustainment and deliver value for money. Key Responsibilities Analyse income and customer data to identify trends, risks and opportunities. Produce performance reports, dashboards, forecasting and predictive analysis. Develop data-led approaches to support early intervention and reduce arrears escalation. Create meaningful insights that support operational and strategic decision-making. Support targeted deployment of resources through segmentation and performance analysis. Monitor and review key performance indicators, highlighting areas for improvement. Translate complex data into clear and engaging information for a range of audiences. Work collaboratively with Income, Finance, Business Systems and Data teams to improve reporting capability and data quality. Assess the impact of external factors such as welfare reform, economic changes and regulatory developments on income performance. Support a culture of continuous improvement, accountability and evidence-based decision making. About You We're looking for someone who combines strong analytical capability with the ability to communicate insights in a simple and engaging way. You'll ideally bring: Excellent analytical and problem-solving skills. Advanced Excel skills and experience of data analysis and reporting. Experience using Power BI or similar business intelligence and data visualisation tools. The ability to extract, manipulate and interpret large datasets from multiple systems. Strong numerical skills and confidence working with performance data. Experience presenting information and recommendations to a variety of stakeholders, including senior leaders. Excellent communication and relationship-building skills. A collaborative approach and a genuine passion for using data to improve services and outcomes. Experience within income management, social housing or rent collection would be advantageous, but we're equally interested in candidates with strong analytical skills from other sectors who can demonstrate transferable experience. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. To Apply If you feel you are a suitable candidate and would like to work for Stonewater, please click apply to be redirected to our website to complete your application.
Job Opportunity: Business Analyst - Housing Demand (Temporary Contract) Are you ready to make a significant impact in the Housing Demand sector? Our client is on the lookout for a talented Business Analyst who thrives in dynamic environments and is passionate about process improvement and compliance. This is your chance to contribute to a vital area of the organisation for a contract period of 3 months. We're looking for a proactive and collaborative Business Analyst to join our Housing Demand (HD) team. This is a key role focused on improving how we work, ensuring compliance, and enhancing service delivery. Location: Ealing, London Working Pattern: Full-Time (2-3 days in office) Daily Rate: 205.92 PAYE per day or 273.81 per day Umbrella IR35 status: INSIDE IT equipment provided Purpose of the Role: As a Business Analyst, you will collaborate closely with Housing Demand (HD) staff and managers to document and map essential business processes, develop Standard Operating Procedures (SOPs), and lead the creation of a compliance improvement plan. Your role is critical to enhancing operational compliance, efficiency, and service delivery within HD. Key Responsibilities: familiarise yourself with the existing landscape and HD improvement plans. Work hand-in-hand with HD staff to map current processes and develop clear SOPs. Identify areas of non-compliance and propose targeted interventions. Collaborate with stakeholders to co-design a compliance improvement plan. Facilitate workshops and feedback sessions to understand the step-by-step business processes underpinning HD operations. Create visual maps and representations of HD business processes. Maintain clear documentation and version control of SOPs. Communicate benefits of transitioning from current processes to improved ones. Key Accountabilities: Build rapport with operational staff, team leaders, and project team members. Present findings and recommendations clearly to a range of audiences. Work with senior managers to prioritise compliance improvement areas. Develop and support the implementation of a compliance improvement plan. Key Performance Indicators: Building trust with key HD managers and operational staff. Completion of clear SOPs for identified HD processes. Development and delivery of a compliance improvement plan. Evidence of improved compliance and reduced errors. Enhanced operational efficiency and reduced turnaround times. What We're Looking For: To excel in this role, you should possess: Strong skills in Business Process Mapping and SOP development. Experience in Operational Compliance and Stakeholder Engagement. Proficiency in Workshop Facilitation and Process Improvement. Excellent Documentation Management and Compliance Planning skills. Why Join Us? Convenient Location: Our office is just a 12-minute walk from Ealing Broadway train station. Impactful Work: Your contributions will directly enhance service delivery and operational efficiency. Professional Growth: Work with a talented team and gain invaluable experience in the housing sector. If you're ready to roll up your sleeves and drive significant improvements within Housing Demand, we want to hear from you! Apply now to embark on this exciting opportunity and help us shape the future of housing services. How to Apply: Please send your CV and a brief cover letter highlighting your relevant experience to email address . We look forward to welcoming a passionate Business Analyst to our team! Join us in making a difference! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Oct 02, 2025
Contractor
Job Opportunity: Business Analyst - Housing Demand (Temporary Contract) Are you ready to make a significant impact in the Housing Demand sector? Our client is on the lookout for a talented Business Analyst who thrives in dynamic environments and is passionate about process improvement and compliance. This is your chance to contribute to a vital area of the organisation for a contract period of 3 months. We're looking for a proactive and collaborative Business Analyst to join our Housing Demand (HD) team. This is a key role focused on improving how we work, ensuring compliance, and enhancing service delivery. Location: Ealing, London Working Pattern: Full-Time (2-3 days in office) Daily Rate: 205.92 PAYE per day or 273.81 per day Umbrella IR35 status: INSIDE IT equipment provided Purpose of the Role: As a Business Analyst, you will collaborate closely with Housing Demand (HD) staff and managers to document and map essential business processes, develop Standard Operating Procedures (SOPs), and lead the creation of a compliance improvement plan. Your role is critical to enhancing operational compliance, efficiency, and service delivery within HD. Key Responsibilities: familiarise yourself with the existing landscape and HD improvement plans. Work hand-in-hand with HD staff to map current processes and develop clear SOPs. Identify areas of non-compliance and propose targeted interventions. Collaborate with stakeholders to co-design a compliance improvement plan. Facilitate workshops and feedback sessions to understand the step-by-step business processes underpinning HD operations. Create visual maps and representations of HD business processes. Maintain clear documentation and version control of SOPs. Communicate benefits of transitioning from current processes to improved ones. Key Accountabilities: Build rapport with operational staff, team leaders, and project team members. Present findings and recommendations clearly to a range of audiences. Work with senior managers to prioritise compliance improvement areas. Develop and support the implementation of a compliance improvement plan. Key Performance Indicators: Building trust with key HD managers and operational staff. Completion of clear SOPs for identified HD processes. Development and delivery of a compliance improvement plan. Evidence of improved compliance and reduced errors. Enhanced operational efficiency and reduced turnaround times. What We're Looking For: To excel in this role, you should possess: Strong skills in Business Process Mapping and SOP development. Experience in Operational Compliance and Stakeholder Engagement. Proficiency in Workshop Facilitation and Process Improvement. Excellent Documentation Management and Compliance Planning skills. Why Join Us? Convenient Location: Our office is just a 12-minute walk from Ealing Broadway train station. Impactful Work: Your contributions will directly enhance service delivery and operational efficiency. Professional Growth: Work with a talented team and gain invaluable experience in the housing sector. If you're ready to roll up your sleeves and drive significant improvements within Housing Demand, we want to hear from you! Apply now to embark on this exciting opportunity and help us shape the future of housing services. How to Apply: Please send your CV and a brief cover letter highlighting your relevant experience to email address . We look forward to welcoming a passionate Business Analyst to our team! Join us in making a difference! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)