59 jobs found

Housing Learning and Improvement Network Location: Bristol office (Redfield) 3 days a week, with opportunities for home working, with occasional travel as required Salary: From £38,000 PA (depending on experience) Vacancy Type: Full time (35 hours) The Senior Research and Insight Officer supports the delivery of consultancy, research, and advisory projects across housing, health, and social care. Working closely with the Assistant Director: Commercial & Partnerships, the role undertakes research and analysis, coordinates stakeholder engagement, and contributes to high-quality reports, recommendations, and project outputs. Role Purpose This is an opportunity to help shape the future of housing, health and care services across the UK. The Housing LIN's work influences national policy and supports local authorities and housing providers to create homes and communities where people can live independently, thrive and receive the support they may need. The successful postholder will play a key role in Housing LIN s highly-valued consultancy and research team, supporting the delivery of housing, health, care and policy-related projects. In particular, age-friendly housing and specialist/supported homes for older people, long term supported housing for adults with care/support needs and transitional supported housing. The role involves delivery of consultancy and advisory commissions combining project coordination, research, stakeholder engagement, and report writing to support the Housing LIN s consultancy team. Person Specification Essential: 3-5 years working in the housing, health and/or social care sector Experience or knowledge of local government processes Experience or knowledge of specialist/older persons and supported housing sectors Experience working in strategy development, implementing service transformation and/or improvement Excellent research skills, including qualitative and quantitative research Experience of organising and confidently facilitating workshops, focus groups, consultation sessions, or stakeholder engagement activity Experience of carrying out literature or evidence reviews Ability to communicate complex research and information clearly to a range of audiences Strong organisational and project coordination skills, with the ability to manage competing priorities and deadlines Excellent written communication skills, including experience of producing reports and briefing papers Ability to work on own initiative and work with others to meet objectives and deadlines on several projects Desirable: An appropriate qualification to the role Experience of supporting or preparing tenders, proposals, expressions of interest or funding bids Experience of consultancy or advisory work Experience engaging with people with lived experience or using participatory approaches to engagement Familiarity with housing, health and care partnerships, including the role of housing providers, local authorities, health bodies, care providers and voluntary sector organisations A good understanding of quantitative research methods including proficiency in Excel and/or Power BI Experience of working in a small organisation Benefits We want our team to feel supported, valued and able to do their best work. Our benefits are designed to promote wellbeing, reward contribution and support a healthy balance between work and life. Competitive Salary & Profit-Share Pension scheme Professional development fund Cycle to work scheme 25 days annual leave + bank holidays Flexible working options Family-friendly policies To Apply If you feel you are a suitable candidate and would like to work for Housing LIN, please click apply to access the application form and full application instructions, including the email address to which your completed application should be sent. Closing date: 5pm on 16th August 2026

We are looking for a dedicated and customer-focused Housing Options Officer to join our Housing Services team. This is a rewarding opportunity to make a real difference in the lives of individuals and families facing housing difficulties. As a Housing Options Officer, you will provide advice, guidance, and support to people who are homeless, threatened with homelessness, or in housing need. You will assess applications, develop personalised housing plans, and work closely with partners to help customers secure and sustain suitable accommodation. Key Responsibilities Assess housing applications and homelessness cases in accordance with relevant legislation and local policies. Provide comprehensive housing advice and homelessness prevention support. Develop and implement Personalised Housing Plans (PHPs) with customers. Conduct interviews and needs assessments to identify housing solutions. Negotiate with landlords, housing providers, and support agencies to prevent homelessness where possible. Manage a caseload of customers, ensuring timely and accurate case management. Make statutory decisions and issue legally compliant notifications. Arrange temporary accommodation where appropriate. Work collaboratively with internal departments and external agencies to deliver positive outcomes. Maintain accurate records and case notes using housing management systems. Ensure services are delivered in line with safeguarding responsibilities and equality legislation. Essential Requirements Experience working in housing, homelessness, tenancy support, or a related field. Knowledge of homelessness legislation, housing law, and welfare benefits. Strong case management and problem-solving skills. Excellent communication, negotiation, and customer service abilities. Ability to manage a varied and demanding caseload effectively. Experience producing accurate reports, records, and statutory correspondence. Competent IT skills, including experience using case management systems and Microsoft Office. If you have the relevant skills then please apply today!

Housing Solutions Officer We are seeking an experienced and highly motivated Housing Solutions Officer to join our Housing Solutions & Prevention Service. The postholder will play an integral role in delivering early intervention and homelessness prevention in accordance with the Housing (Wales) Act 2014 . Working directly with households at risk of homelessness, you will provide tailored and comprehensive housing advice, negotiate with landlords and family members, develop Personal Housing Plans, and support clients to sustain accommodation wherever it is safe and appropriate to do so. The successful candidate will demonstrate a strong working knowledge of the Housing (Wales) Act 2014, effective case management skills, and a clear commitment to supporting vulnerable individuals to achieve positive and sustainable housing outcomes. You will be empathetic, well-organised, and able to work collaboratively within a fast-paced statutory environment. Purpose of the Role Housing Solutions Officer The Housing Solutions Officer will deliver a comprehensive, person-centred housing advice and homelessness prevention service in accordance with the Housing (Wales) Act 2014 . The postholder will focus on early intervention , working proactively with households to prevent homelessness at the earliest possible stage, resolve housing difficulties, and promote sustainable long-term housing outcomes. This role requires strong working knowledge and practical experience of applying the duties set out under the Housing (Wales) Act 2014, including S66 Prevention Duty, S73 Relief Duty, and S75 Final Duty. What you will Deliver Housing Solutions Officer Prevent homelessness and resolve housing problems through effective early intervention and advice. Provide realistic information to customers regarding their eligibility for housing assistance and alternative housing options. Carry out assessments and ensure full compliance with duties placed on the Council under the Housing (Wales) Act 2014 . Respond to enquiries from Housing Register applicants, providing advice on rehousing prospects and alternative housing options. Support applicants to complete online applications to the Common Housing Register. Prevent homelessness and resolve housing problems through effective early intervention and advice. Provide realistic information to customers regarding their eligibility for housing assistance and alternative housing options. Carry out assessments and ensure full compliance with duties placed on the Council under the Housing (Wales) Act 2014 . Respond to enquiries from Housing Register applicants, providing advice on rehousing prospects and alternative housing options. Support applicants to complete online applications to the Common Housing Registe Homelessness Prevention Functions Housing Solutions Officer Provide telephone, online and face-to-face housing advice, ensuring customers understand their rights, responsibilities and housing options. Conduct effective, customer-focused housing solutions interviews, gathering accurate and relevant information. Maintain strong understanding of housing solutions and clearly communicate options that support the prevention and relief of homelessness within legislation. Demonstrate a thorough understanding of how homelessness prevention aligns with duties under the Housing (Wales) Act 2014. Maintain knowledge of relevant legislation, case law and private sector tenancy regulations, advising customers on legal rights and remedies. Participate in outreach at external venues including hospitals, and community buildings. Apply creativity and flexibility within legal frameworks to secure the best possible outcomes for customers. Use homelessness prevention funds appropriately to support households to avoid or resolve homelessness. Manage a caseload efficiently, ensuring timely and appropriate legal casework that meets statutory duties. Conduct home visits where necessary to prevent homelessness and promote solutions. Promote private rented sector opportunities where suitable and lawful. Build effective relationships with private landlords to prevent accommodation loss and support tenancy sustainment. Maintain accurate, detailed casework records and ensure all contacts and outcomes are recorded correctly. Work jointly with other departments and teams, including Children's Services, to undertake joint assessments and support complex cases. Homelessness Assessment Functions Housing Solutions Officer Interview customers who are homeless or at risk of homelessness, ensuring sensitive and thorough assessment. Make detailed enquiries with external agencies to verify information, investigate circumstances fully, and protect public resources. Investigate homelessness applications in accordance with the Housing (Wales) Act 2014, using relevant law and case law to inform decisions. Make statutory decisions and issue high-quality legal decision letters clearly explaining legislation, reasoning, and review rights. Identify cases involving fraud or misrepresentation and escalate appropriately. Identify high-risk situations and make necessary referrals to Police, Social Services, or other safeguarding agencies. Ensure all relevant medical and social information is considered during assessment and rehousing processes. Determine when temporary or emergency accommodation is required and arrange suitable placements. Ensure accurate transfer of information to the team responsible for booking temporary accommodation. Determine whether the Council's duty has ended where an applicant vacates or is evicted from temporary accommodation. Make statutory decisions under the supervision of the Team Leader, ensuring void periods are minimised. Assess whether the Council has a statutory duty to protect an applicant's personal property and make arrangements as required. Clearly explain decisions, both verbally and in writing, when no homelessness duty is owed.

We are looking for a dedicated and customer-focused Housing Options Officer to join our Housing Services team. This is a rewarding opportunity to make a real difference in the lives of individuals and families facing housing difficulties. As a Housing Options Officer, you will provide advice, guidance, and support to people who are homeless, threatened with homelessness, or in housing need. You will assess applications, develop personalised housing plans, and work closely with partners to help customers secure and sustain suitable accommodation. Key Responsibilities Assess housing applications and homelessness cases in accordance with relevant legislation and local policies. Provide comprehensive housing advice and homelessness prevention support. Develop and implement Personalised Housing Plans (PHPs) with customers. Conduct interviews and needs assessments to identify housing solutions. Negotiate with landlords, housing providers, and support agencies to prevent homelessness where possible. Manage a caseload of customers, ensuring timely and accurate case management. Make statutory decisions and issue legally compliant notifications. Arrange temporary accommodation where appropriate. Work collaboratively with internal departments and external agencies to deliver positive outcomes. Maintain accurate records and case notes using housing management systems. Ensure services are delivered in line with safeguarding responsibilities and equality legislation. Essential Requirements Experience working in housing, homelessness, tenancy support, or a related field. Knowledge of homelessness legislation, housing law, and welfare benefits. Strong case management and problem-solving skills. Excellent communication, negotiation, and customer service abilities. Ability to manage a varied and demanding caseload effectively. Experience producing accurate reports, records, and statutory correspondence. Competent IT skills, including experience using case management systems and Microsoft Office. If you have the relevant skills then please apply today!

Vivid's client in the East Midlands is currently looking for an experienced Housing Options Officer for a minimum of 6 months. - Housing Options Officer - East Midlands - 6 months - 25 - 30 per hour - Start ASAP You will be part of a small but dedicated team responsible for the delivery of a busy housing options service responsible for: Ensuring clients facing homelessness are dealt with appropriately and given sound housing advice Finding solutions to help clients remain in their existing homes or finds suitable alternative housing Carrying out interviews with clients are risk of homelessness and offering alternative housing solutions To be considered for this role candidates should have: A strong knowledge of and understanding of Homelessness Prevention and The Housing Act, in particular parts 6 and 7 of the Act. The ability to resolve Homelessness issues using said knowledge of The Housing Act. Knowledge and experience of directly applying homelessness legislation in a Local Authority setting. Experience in issuing Section 184 Decisions with little to no guidance and an ability to interview clients and assess their applications quickly and accurately. Experience working with Single Homeless and Rough Sleepers. If you feel you meet the above requirements and are interested in applying, please get in touch with Oscar Bennison on (phone number removed) and submit an up to date CV Vivid Resourcing are committed to equality of opportunity for all applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships or any other characteristic protected by law.

Do you have experience delivering housing projects and a strong understanding of the Renters' Rights Act and Homelessness Reduction Act 2017 ? We're recruiting on behalf of a Local Authority seeking an experienced Project Officer to support the implementation of the R enters' Rights Act. This is a fantastic opportunity to play a key role in delivering one of the biggest changes to housing legislation in recent years. Key Responsibilities Support the delivery of the Renters' Rights Act implementation programme Provide specialist housing advice and legislative guidance Develop policies, procedures and project documentation Monitor project progress and produce reports Work closely with Housing Options teams and key stakeholders Ensure compliance with housing legislation and best practice About You Experience within Housing or Homelessness services Strong knowledge of the Renters' Rights Act and Homelessness Reduction Act 2017 Previous project delivery experience Excellent communication, organisation and stakeholder management skills Confident producing reports and analysing data Interested? Apply today or contact (url removed) for more information!

Marks Consulting Partners are currently looking for a Housing Options Manager to work with one of our Local Authority clients. What the Job Will Be Doing Managing and supporting a team of Housing Options and Homelessness Officers. Overseeing homelessness assessments and statutory decisions under Part VII of the Housing Act 1996. Ensuring compliance with the Homelessness Reduction Act 2017, the Homelessness Code of Guidance and all relevant legislation. Monitoring caseloads, KPIs, service standards and customer outcomes. Providing technical guidance on complex homelessness cases, including eligibility, priority need, intentional homelessness and local connection. Reviewing the quality and accuracy of Section 184 decision letters, Personalised Housing Plans and case records. Managing escalated complaints, legal challenges and high-risk cases. Developing and implementing effective homelessness prevention and relief strategies. Working closely with internal departments, Registered Providers, support agencies and external partners. Supporting the effective use and procurement of temporary accommodation and private rented sector options. Producing performance reports and identifying opportunities for continuous service improvement. Managing staff performance, supervision, training, development and absence management. Ensuring safeguarding concerns are identified, recorded and escalated appropriately. What You Will Need Previous management experience within a Housing Options or Homelessness service. Strong knowledge of Part VII of the Housing Act 1996 and the Homelessness Reduction Act 2017. Experience managing complex homelessness assessments and statutory decision-making. Excellent understanding of homelessness prevention, relief and temporary accommodation duties. Experience managing performance, KPIs and operational service delivery. Ability to lead, motivate and develop high-performing teams. Strong communication, organisational and decision-making skills. Experience managing complaints, legal challenges and complex casework. Good understanding of safeguarding, equality legislation and data protection. Previous experience working within a Local Authority Housing Service.

Vivid's client in the North West is currently looking for an experienced Housing Options Officer for a minimum of 6 months with the option to be extended for a further 6 months depending on experience. - Housing Options Officer - North West - 6 months - 25 - 30 per hour - Start ASAP You will be part of a small but dedicated team responsible for the delivery of a busy housing options service responsible for: Ensuring clients facing homelessness are dealt with appropriately and given sound housing advice Finding solutions to help clients remain in their existing homes or finds suitable alternative housing Carrying out interviews with clients are risk of homelessness and offering alternative housing solutions To be considered for this role candidates should have: A strong knowledge of and understanding of Homelessness Prevention and The Housing Act, in particular parts 6 and 7 of the Act. The ability to resolve Homelessness issues using said knowledge of The Housing Act. Knowledge and experience of directly applying homelessness legislation in a Local Authority setting. Experience in issuing Section 184 Decisions with little to no guidance and an ability to interview clients and assess their applications quickly and accurately. Experience working with Single Homeless and Rough Sleepers.

Enablement Support Officer Location: Croydon - Hybrid working Rate: 21.41 per hour PAYE / 28.40 per hour Umbrella Hours: 27 hours per week - 5 days per week or 3 days x 9 hours Duration: 12 months (Maternity Cover) Start date : ASAP This is an excellent opportunity for an experienced welfare benefits, housing support, homelessness prevention or financial inclusion professional who is passionate about helping residents overcome challenges and achieve long-term independence. Working Pattern The role is 27 hours per week . We would ideally like someone to work across five days per week with shorter daily hours , however we can offer flexibility for the right candidate, including alternative arrangements such as three 9-hour days . This is a hybrid role , with a minimum of two days per week office-based . Due to the nature of the service and onboarding requirements, there will be an expectation of increased office attendance during the initial training period. About the Role As an Enablement Support Officer, you will work directly with residents who are experiencing financial hardship, housing difficulties, debt, unemployment, welfare benefit issues or other challenges that place them at risk of homelessness. You will take a holistic, person-centred approach, identifying barriers to independence and working with residents to develop practical, sustainable solutions. The role involves assessing applications for discretionary financial assistance, supporting residents to maximise household income, improve budgeting skills, access employment opportunities and sustain suitable accommodation. Key Responsibilities Assess residents' financial, housing and personal circumstances. Provide advice and guidance on: Universal Credit Housing Benefit Council Tax Support Housing Payments and discretionary funding Develop personalised support plans and agree realistic outcomes with residents. Support residents with budgeting, debt management and improving financial resilience. Identify employment, training and housing options that promote long-term independence. Make decisions regarding discretionary financial assistance and other available funding streams. Conduct resident interviews, home visits and advocacy where required. Work collaboratively with partner agencies including: DWP Jobcentre Plus Adult Social Care Health services Registered providers and landlords Voluntary and community organisations Signpost and refer residents to specialist support services. Maintain accurate case records and monitor progress through to successful case closure. Contribute to service improvements and best practice across the team. About You We are looking for someone who has: Essential Experience Experience working in welfare benefits, welfare reform, housing support, homelessness prevention or a similar resident-focused service. Experience supporting vulnerable or distressed residents. Experience developing practical solutions that improve residents' circumstances and outcomes. Knowledge of poverty, debt and the barriers faced by individuals experiencing financial hardship. Experience maintaining accurate case records and managing a varied caseload. Essential Knowledge Strong understanding of Universal Credit and welfare benefits. Knowledge of Housing Benefit and Council Tax Support. Understanding of housing options, homelessness prevention and financial inclusion approaches. Awareness of the relationship between housing stability, employment, health and wellbeing. Ability to interpret legislation, policy and guidance and apply it in practice. Essential Skills Excellent communication and interpersonal skills. Ability to build positive relationships with residents and partner agencies. Strong interviewing, assessment and problem-solving skills. Ability to manage sensitive and sometimes challenging conversations with empathy and professionalism. Good IT skills, including use of case management systems and Microsoft Office applications. Ability to work independently while contributing effectively as part of a team. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Housing Learning and Improvement Network Location: Bristol office (Redfield) 3 days a week, with opportunities for home working, with occasional travel as required Salary: From £38,000 PA (depending on experience) Vacancy Type: Full time (35 hours) The Senior Research and Insight Officer supports the delivery of consultancy, research, and advisory projects across housing, health, and social care. Working closely with the Assistant Director: Commercial & Partnerships, the role undertakes research and analysis, coordinates stakeholder engagement, and contributes to high-quality reports, recommendations, and project outputs. Role Purpose This is an opportunity to help shape the future of housing, health and care services across the UK. The Housing LIN's work influences national policy and supports local authorities and housing providers to create homes and communities where people can live independently, thrive and receive the support they may need. The successful postholder will play a key role in Housing LIN's highly-valued consultancy and research team, supporting the delivery of housing, health, care and policy-related projects. In particular, age-friendly housing and specialist/supported homes for older people, long term supported housing for adults with care/support needs and transitional supported housing. The role involves delivery of consultancy and advisory commissions combining project coordination, research, stakeholder engagement, and report writing to support the Housing LIN's consultancy team. Person Specification Essential: 3-5 years working in the housing, health and/or social care sector Experience or knowledge of local government processes Experience or knowledge of specialist/older persons' and supported housing sectors Experience working in strategy development, implementing service transformation and/or improvement Excellent research skills, including qualitative and quantitative research Experience of organising and confidently facilitating workshops, focus groups, consultation sessions, or stakeholder engagement activity Experience of carrying out literature or evidence reviews Ability to communicate complex research and information clearly to a range of audiences Strong organisational and project coordination skills, with the ability to manage competing priorities and deadlines Excellent written communication skills, including experience of producing reports and briefing papers Ability to work on own initiative and work with others to meet objectives and deadlines on several projects Desirable: An appropriate qualification to the role Experience of supporting or preparing tenders, proposals, expressions of interest or funding bids Experience of consultancy or advisory work Experience engaging with people with lived experience or using participatory approaches to engagement Familiarity with housing, health and care partnerships, including the role of housing providers, local authorities, health bodies, care providers and voluntary sector organisations A good understanding of quantitative research methods including proficiency in Excel and/or Power BI Experience of working in a small organisation Benefits We want our team to feel supported, valued and able to do their best work. Our benefits are designed to promote wellbeing, reward contribution and support a healthy balance between work and life. Competitive Salary & Profit-Share Pension scheme Professional development fund Cycle to work scheme 25 days annual leave + bank holidays Flexible working options Family-friendly policies To Apply If you feel you are a suitable candidate and would like to work for Housing LIN, please click apply to access the application form and full application instructions, including the email address to which your completed application should be sent. Closing date: 5pm on 16th August 2026

4Recruitment Services are seeking a Housing & Welfare Officer to work for our client based in Walsall. Purpose of the role: To provide a highly specialised Housing and Welfare service an all matters relating to Housing, Housing rights in accordance with the homelessness legislation, income maximisation, promotion of welfare benefits, protection of welfare rights and the delivery of increased prosperity and wellbeing to customers across the borough in accordance with Council policy, procedure and objectives. To support the delivery of joint working and externally funded projects and initiatives within the service and with other partner agencies/stakeholders. To represent customers in Tribunals and/or Court Hearings in relation to Housing and Welfare matters. DUTIES AND RESPONSIBILITIES INCLUDE: To work with members of the public who are applying for housing or welfare benefits assistance from the Council, offering high standards of customer care at all times. To work effectively and efficiently to assess risk and escalate issues of concern, minimise customer-waiting times, reduce the number of missed and unanswered telephone calls and to maximise the resolution of all customer enquiries at the first point of contact. To prevent and resolve homelessness wherever possible by providing advice, support and information to those with housing need To assess the suitability of households for participation in the Council s private rented sector access scheme (direct lettings) based on their present housing situation, income, support needs and other circumstances. To advise households looking for private rented sector accommodation in relation to their obligations as a tenant and to provide appropriate support and assistance in any efforts made to secure accommodation; including support and assistance in relation to the accurate and timely submission of Housing Benefit claims and the updating/completion of any other claim for welfare benefits. To make decisions on the outcome of individual homelessness applications in cases under Part VII of the Housing Act 1996 as amended, accepting or refusing duties as appropriate in accordance with statute, case law and the Homelessness Code of Guidance. In line with framework of statute law, Central government guidance, case law precedents, and other relevant legal instruments. To manage the assisted choice process for applicants who are assessed as having a priority for housing under the Council s scheme of allocation and nominations. To make appropriate referrals to other agencies where the nature of their support needs requires a more complex level of intervention e.g. applicants with serious mental health issues, ex-offenders, entrenched rough sleepers and applicants with serious substance misuse problems. To be responsible for the nomination of applicants with sufficient priority for housing association and other accommodation (including long term temporary accommodation and private rented sector) in accordance with the Council s scheme of allocation. To provide appropriate advice and information about welfare benefits and housing options to all callers requiring assistance. To provide an advice and information service to non-priority need applicants to assist them in their own efforts to secure suitable accommodation. To carry out full housing options interviews/assessments with all applicants threatened with homelessness, carrying out enquiries into applicants circumstances, checking and verifying documents where housing assistance is requested, providing advice and appropriate assistance including money advice to enable applicants to remain in existing accommodation or to source alternative affordable accommodation. To prevent and resolve homelessness wherever possible by negotiation with and/or between personal callers, their families, landlords, solicitors, financial institutions and other housing providers. ESSENTIAL REQUIREMENTS INCLUDE: Proven experience of working in line with Housing Legislation, Welfare Benefits, Housing and Council Tax benefit, money management, regulations and working practises. Proven knowledge and ability to interpret legislation and law and how it impacts customer service deliver. Proven experience of developing and maintaining good working relationships with a wide range of stakeholders. An ability to understand people and the complex nature of some of their interactions Enhanced DBS check Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed)

An exciting opportunity has emerged for a Housing Options Officer to join one of Adecco Public Sector's Local Authority clients in a temporary contract, initially for six months (but with every possibility of being extended). Our client is based close to North London and this is a full time role for 37 hours per week, Monday to Friday. Office attendance is required two days each week as you will be involved on the phone duty for the week. You will be dealing with any homeless approaches on the day when attending the office, and will hold a caseload (around 40) which will involve working from the initial stage of an approach through to making main duty decisions. The successful candidate will also be expected to complete s184 decisions, and will be working with people from all backgrounds and taking them right through from initial triage to prevention/relief/main duty. Due to the busy nature of the role, the client is keen for applicants to possess previous experience of: Interviewing clients and resolving all housing problems. Processing claims for homeless applications as required under Part VII of the Housing Act 1996 (as amended). Advising and preventing homelessness by offering the correct advice to clients approaching the Council as homeless. Assessing whether those who are threatened with homelessness qualify for private sector options under the Housing Act, Part VII, as amended. Having regard to the Homelessness Code of Guidance and the Council's Homelessness Prevention and resilience agenda. Sound knowledge of Housing and Homelessness Law and experience in resolving complex housing problems. Administrative skills to manage caseload and work effectively in a team of 6-8 officers Ability to deal with very demanding service users and partners, and have strong IT and admin skills. Updating PHP's (Personal Housing Plans) As the client is keen for the candidate to hit the ground running previous experience of carrying out a similar role with a local authority client in the last two years would be hugely beneficial. Strong knowledge of the Homelessness Reduction Act is also important, as would experience of using their in-house LOCATA system. Only applicants who feel they meet the above criteria, are happy to work in our client's office 2 days a week and can start on short notice (1-2 weeks maximum) need apply.

Ready for your next Housing Options contract? A Midlands local authority is looking to appoint an experienced Interim Housing Options Officer on an initial 5-month contract. This is an excellent opportunity for someone who can hit the ground running and is experienced in delivering frontline Housing Options services within a rural local authority setting. Key Details: Initial 5-month contract Just 1 day per month in the office Immediate start available Managing a caseload of homelessness applications and Housing Options work Working within a busy service and supporting customers through prevention and relief duties What you'll need: Recent Housing Options experience within a UK local authority Experience working in a rural authority environment Ability to manage cases independently from day one Availability to interview on Monday afternoon or Tuesday next week If you're interested, please send your most up-to-date CV to (url removed) as soon as possible. I'll be leaving the office shortly, so early applications are encouraged.

Ready for your next interim opportunity within Housing Options? A local authority in Bedfordshire is looking to appoint an experienced Housing Options Officer to support their busy Prevention & Relief service on an initial 3-month contract. This role would suit someone comfortable managing homelessness applications from first approach through to decision, whilst working proactively to prevent homelessness wherever possible. Key Responsibilities: Managing a caseload of Prevention and Relief duties Conducting homelessness assessments and investigations Producing and progressing Personalised Housing Plans (PHPs) Issuing statutory decisions, including Section 184 notifications Working with applicants, landlords and partner agencies to prevent homelessness What you'll need: Recent Housing Options experience within a UK local authority Strong knowledge of homelessness legislation Ability to attend the office 3 days per week If you are interested, please send your CV to (url removed) along with your availability for a call to discuss further.

Ready for your next interim opportunity within Housing Options? A local authority in Hertfordshire is looking to appoint a well-rounded Interim Housing Options Officer to join their team on a contract basis for an initial 6 months. This role would suit someone comfortable managing a caseload of both Prevention and Relief cases. Key Responsibilities: Managing a reduced caseload of homelessness applications from first approach through to decision Supporting the front-end of the service by carrying out triage and initial assessments Conducting investigations in line with Part VII of the Housing Act 1996 and the Homelessness Reduction Act 2017 Issuing statutory decisions, including Section 184 notifications Producing and progressing Personalised Housing Plans (PHPs), with a focus on prevention and relief What you'll need: Recent experience working within a Housing Options team in a UK local authority Confident handling full homelessness casework Ability to attend the office 2 days per week If you are interested, please send your CV to (url removed) along with your availability for a call to discuss further.

Senior Allocations & Lettings Officer Location: Hybrid working - 3 days onsite and 2 days remote Contract: Initial 4-month contract, with a strong possibility of extension Start date: 1st September Rate: £32.59 PAYE or £42 Umbrella Team responsibility: Managing a small team of 5 officers An award-winning public sector organisation is seeking an experienced Senior Allocations & Lettings Officer to manage and support the delivery of an efficient, responsive, and customer-focused social housing allocations and lettings service. This is an excellent opportunity for an experienced housing professional with strong team management skills and a detailed understanding of housing legislation, allocations policies, voids, lettings, and housing options. The Role As Senior Allocations & Lettings Officer, you will manage a team of five officers responsible for delivering housing allocations, lettings, transfers, decants, and under-occupation services. You will provide leadership, guidance, and support to ensure that applicants and residents receive accurate advice and appropriate housing solutions. You will also work closely with internal teams, Registered Providers, contractors, landlords, surveyors, and other partners to deliver a seamless and financially efficient service. The role requires a strong customer focus, excellent organisational skills, and the ability to make sound decisions within a legislative and performance-driven environment. Key Responsibilities Manage, motivate, and develop a team of five officers delivering allocations and lettings services. Oversee the provision of social housing in line with relevant legislation, statutory guidance, and housing allocation policies. Maintain a detailed working knowledge of the Housing Act 1996 Part VI and relevant homelessness legislation. Support the delivery of allocations through the housing register, transfers, decants, nominations, and under-occupation schemes. Monitor performance against key performance indicators and service standards. Work with the voids team, surveyors, contractors, and landlords to improve void turnaround times and minimise rental income loss. Ensure available properties are allocated and let efficiently and in accordance with policy. Liaise closely with Registered Providers regarding nomination requests and nomination agreements. Provide advice and guidance to residents regarding housing options, temporary accommodation, social housing, transfers, and alternative housing solutions. Manage and respond to customer complaints, Members' enquiries, and complex correspondence within required timescales. Prepare written and verbal briefings, reports, performance information, and financial returns for senior management and relevant stakeholders. Ensure officers maintain accurate, timely, and complete records on the authority's housing IT systems. Ensure that information is recorded correctly to meet legal, landlord, tenant, and data-quality requirements. Assist with emergency housing decants, transfers, service continuity, and other urgent housing matters. About You The successful candidate will have: Proven experience working in housing allocations, lettings, housing management, or a related property environment. Experience managing, supervising, coaching, or supporting a team. Good knowledge of housing legislation, statutory guidance, and social housing allocation frameworks. An understanding of Housing Act 1996 Part VI and homelessness legislation. Experience working with housing registers, nominations, transfers, decants, voids, or temporary accommodation. Experience supporting vulnerable residents and handling sensitive or complex customer issues. Experience working within a performance management framework and reporting against KPIs. Strong knowledge of customer-focused housing services and service improvement. Experience managing complaints, enquiries, correspondence, and competing priorities. Good numeracy and basic accounting skills, including the ability to produce clear and accurate reports. Excellent written and verbal communication skills, with the ability to adapt messages to different audiences. Strong administrative, organisational, record-keeping, and case-management skills. Experience using housing management systems, databases, spreadsheets, email, and other IT applications. Knowledge of health and safety procedures and their practical application within housing and lettings services. The ability to work effectively in a hybrid, agile, and sometimes remote-working environment. A relevant housing qualification, NVQ, GCSEs, or equivalent experience within housing or property management would be advantageous Working Arrangements This is an initial 4-month contract with a view to extend, subject to service requirements and performance. The successful candidate will work on a hybrid basis, with 3 days onsite and 2 days remote. The role is expected to commence on 1st September. The position offers the opportunity to join an award-winning organisation and make a direct contribution to the delivery of effective social housing and lettings services.

A reputable London housing provider is seeking an experienced Senior Allocations & Lettings Officer to join its Housing and Lettings service on a temporary basis. This is a senior operational role responsible for overseeing the delivery of an effective, customer-focused social housing allocations and lettings service , while supporting and managing a team of officers. Location: London Working Pattern: Hybrid - 3 days office-based Contract: Temporary Pay Rate: £31.50 - £32.59 per hour The successful candidate will have strong knowledge of social housing allocations, lettings, housing legislation and statutory guidance , together with proven experience of managing staff, monitoring performance and working with internal and external stakeholders. Key Responsibilities Lead and oversee the day-to-day delivery of social housing allocations and lettings , including housing register, transfers, decants and under-occupation cases. Manage, motivate and support a team of housing officers to deliver a high-quality, responsive and customer-focused service. Ensure allocations and lettings are delivered in accordance with Housing Act 1996 Part VI, the Council/Housing Provider Allocation Scheme and relevant statutory guidance . Work closely with voids, repairs, surveyors and contractors to improve void turnaround times and minimise rental income loss. Manage nominations and maintain effective relationships with Registered Providers and housing association partners , ensuring nomination agreements and allocation policies are followed. Monitor service performance against agreed KPIs, targets and service standards , producing accurate performance and financial information. Oversee the accurate maintenance of housing management systems and ensure records are complete, up to date and compliant with relevant requirements. Respond to and coordinate Member enquiries, customer complaints, escalated cases and complex housing enquiries within required timescales. Provide clear housing advice and guidance to residents regarding social housing, temporary accommodation, transfers and available housing options. Support emergency decants, transfers and rehousing arrangements , working closely with relevant internal teams and external partners. Prepare written reports, briefings and correspondence for senior managers, elected Members, solicitors and other stakeholders. Identify service improvements and develop initiatives to improve the efficiency and effectiveness of the allocations and lettings service. Build strong working relationships with residents, colleagues, Registered Providers, contractors, health and welfare services and other partner agencies. Ensure services are delivered fairly and inclusively, with particular consideration given to vulnerable residents and customers with additional needs . Support the training, development and induction of team members and contribute to continuous service improvement. Essential Experience & Knowledge: Proven experience working within social housing allocations and lettings . Strong knowledge of Housing Act 1996 Part VI and housing allocation legislation. Understanding of the Homelessness Reduction Act 2017 and relevant homelessness statutory guidance. Experience managing or supervising housing/allocations officers. Experience of managing housing registers, nominations, transfers, decants and lettings . Strong understanding of voids management and void turnaround performance . Experience working with Registered Providers / Housing Associations . Proven experience monitoring KPIs, performance targets and service standards . Experience handling complex customer enquiries, complaints and Members' enquiries . Strong knowledge of housing management systems and accurate case recording. Desirable Local authority or housing association experience. Experience using housing management systems such as Northgate, NEC, Civica, MRI or equivalent . Experience of working with Locata or other choice-based lettings systems . Knowledge of temporary accommodation and homelessness pathways. Experience contributing to housing policy or service improvement initiatives. Relevant housing qualification such as CIH or equivalent professional experience. You will be comfortable working in a fast-paced housing environment, managing complex allocations and lettings issues, interpreting legislation and making sound decisions. You will also need to demonstrate strong stakeholder management skills and the ability to work collaboratively across housing, repairs, voids, Registered Providers and other partner services. , APPLY NOW, If you have strong Senior Allocations, Lettings or Housing Register experience and are immediately available for a hybrid London assignment, we would be keen to hear from you.

Marks Consulting Partners are currently recruiting for a Deputy Housing Options Manager (Team Leader) to work with one of our local authority clients in Sussex. This is a 3 month temporary contract, working two days per week in the office on duty, with the rate dependent on experience. What you will be doing: Providing day-to-day leadership and support to two Prevention Outreach Officers (subject to change), including line management responsibilities Acting as Duty Manager within the offices two days per week Leading on a range of critical partnerships and multi-agency initiatives, including MARAC, MAPPA, Rough Sleeping and Housing First Ensuring effective joint working across statutory and voluntary sector agencies to support some of the most vulnerable residents What you will need: Substantial experience in homelessness and housing options services Strong understanding of Housing Act 1996 Part VII and the Homelessness Reduction Act 2017 Experience of partnership working with statutory and voluntary sector agencies Excellent decision making and case management skills Ability to lead, motivate and develop staff in a fast paced, frontline environment Experience of Home Connections is preferable Enhanced DBS check and references required If this job is not quite right for you but you are looking for something new, please contact us for a confidential discussion. Marks Consulting Partners specialise in the recruitment of professionals across Property Services, Housing Services, General Practice, Town Planning, Regeneration & Development, and Building Consultancy, working with housing associations, local authorities, and related public sector organisations.

Housing Intervention Worker - Bridgend - Temp to perm - 14.28 per hour Here at Yolk we are delighted to be working with a charity which empowers and enables individuals to change their future. Are you passionate about preventing homelessness, reducing re offending, and helping people make lasting positive change? In order to be considered for this role you will need the relevant security clearance HMPPS Level 1 vetting clearance . This role will become permanent once the next level of clearance is obtained. We're looking for a Housing Interventions Worker, you'll support individuals in custody to overcome housing barriers and prepare for a successful return to the community. This is a rewarding opportunity to make a genuine difference by helping people secure stable accommodation, access the right support, and build brighter futures. What you'll be doing As a Housing Interventions Worker, you'll: Deliver one-to-one housing advice and tailored interventions to people in custody. Complete comprehensive housing assessments and develop personalised support plans. Help prevent homelessness by identifying suitable housing options before release. Build strong partnerships with local authorities, landlords, housing providers and support agencies. Source appropriate accommodation, including private rented housing and shared accommodation. Work closely with prison and probation colleagues to support positive resettlement outcomes. Maintain accurate records and contribute to achieving service objectives. What we're looking for We're looking for someone who has: Experience supporting people with housing, homelessness, welfare benefits or related advice services. Knowledge of housing legislation, welfare benefits and homelessness prevention. Experience working with people facing multiple and complex disadvantages, including homelessness, mental ill health, substance use or involvement with the criminal justice system. Excellent communication and relationship-building skills. A positive, resilient and solution-focused approach. HMPPS Level 1 vetting clearance Ability to drive and have own vehicle What you will get in return: 14.29 per hour 35 hour working week Allowance for Business Mileage 09:00-17:00 Monday to Friday with no weekends If you would like to be considered for the role and have the compassion and empathy to make a real difference please indicate your interest by e-mailing:

We're recruiting a proactive and compassionate Accommodation Solutions Officer to join a busy local authority housing service in London. This is an exciting opportunity to make a real difference by supporting vulnerable individuals and families in temporary accommodation to move towards long-term, stable housing solutions. You'll be part of a dedicated Temporary Accommodation and Resettlement Team, providing high-quality advice, ensuring accommodation suitability, resolving tenancy issues, and working with partners to deliver effective move-on options into private rented, social housing, or intermediate rent. The Role Place households into suitable temporary accommodation in line with policy, legal requirements, and the Homelessness Reduction Act. Conduct suitability assessments, tenancy audits, and property inspections to ensure compliance and safety. Support households to make informed choices, bid effectively for available housing, and access move-on options. Respond promptly to accommodation complaints, tenancy breaches, and enforcement issues, escalating where appropriate. Collaborate with Procurement, Legal, Social Services, and external accommodation providers to manage placements and resolve complex cases. Prepare documentation and reports for legal proceedings, reviews, and internal panels. Monitor high-cost emergency accommodation placements and identify suitable, cost-effective move-on opportunities. Liaise with support services to provide wraparound care and make appropriate referrals for residents with additional needs. Manage inboxes, telephone enquiries, and correspondence from residents, elected members, MPs, and external advocates. Support service improvement by contributing to housing policy development, case reviews, and performance reporting. Key Requirements Proven experience in housing, homelessness prevention, or temporary accommodation services. Strong understanding of homelessness legislation, housing pathways, and tenancy management. Excellent communication and negotiation skills, with the ability to engage confidently with residents, landlords, and partners. Experience managing sensitive and complex cases with professionalism and empathy. Good IT skills and experience using housing management systems (e.g., Northgate, NEC, or similar). Ability to work in a fast-paced environment, managing competing priorities effectively. Strong problem-solving, decision-making, and organisational skills. A collaborative, resident-focused approach with a commitment to service excellence. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.