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internal account manager
CBRE Local UK
MultiSkilled Host
CBRE Local UK
Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service, Excellence The role: Multiskilled Host (Part time - 3 days p/week) Acting as the heart of the office, our Hosts anticipate customer needs and provide a 'hassle-free' workplace experience that's designed to make life easier and enhance our customers' well-being. Hosts deliver people-focused, anticipatory services in order to provide a cohesive and connected workplace experience for building occupants and visitors. Hosts will enhance the moments that matter throughout a colleague's working day. Our Hosts are the first point of contact when people enter the building, providing a warm welcome to colleagues and building visitors alike and being knowledgeable about the local area. They are at the forefront of delivering a positive office experience; being the first point-of-contact for building users throughout the day, acting as a liaison between the occupants and the wider workplace team for all building and housekeeping services to keep our client workspace running smoothly. Supporting colleagues in using meeting room technology, delivering engagement activities and games for wellbeing, ensuring consumables are stocked, and ensuring the building is reset so each day it looks like it did on 'day one'. At larger locations Hosts manage meetings and event spaces. From greeting guests to assisting with bookings, catering, AV and other event activities; Hosts ensure everything runs smoothly so our client can concentrate on enjoying their event. We ensure an exceptional workplace experience journey for our colleagues and clients alike. It's about detail, best practice, knowing what good looks like and then raising the bar. Key responsibilities are as follows: To deliver a best in class Front of House service to welcome clients, visitors, colleagues and business partners at all times. To plan and prioritise own work allocation according to the needs of the site as determined by your Line Manager Carry out daily building walks to ensure all floors are tidy, compliant and reset back to 'day one' and proactively manage any issues identified. This includes health, safety and security checks each day in alignment with the daily checklist. Act as the go to' for your floor neighbourhoods and see yourself as an extension of BT and promote their culture and values in everything you do. Provide proactive, innovative solutions and resolution of BT colleague issues and provide visible assistance when required. Activity planning and delivery to support BT colleague engagement Support the wider FM team, ensuring the site always remains compliant with current Health & Safety legislation Ensure all building communications are up to date and in line with company expectations and have relevant information always displayed Ensure that all requests made via the Facilities Helpdesk are entered on to the system in a timely manner and that completed jobs are updated through the CAFM systems within the contractual SLA Engage with other service partners, such as housekeeping and security to ensure prompt and effective request solutions and close out Provide Front of House / Reception services, work across and deliver services across different floors and support all meetings and events as required Provide basic housekeeping duties across your areas of work, including but not limited to: loading and unloading of dishwashers, general spot cleaning of highly utilised areas, meeting room and communal area resets and general upkeep of kitchen facilities. Ensure floor and kitchen consumables are monitored, ordered and re-stocked as and when required. Assist and co-ordinate with the in-house Engineering team to ensure all tasks are completed within SLA and to a quality standard Always promote and maintain the core values of CBRE Provide porterage and event set up support as and when required. Monitor and report as needed on building occupancy and utilization To provide any other administrative duties as required To ensure there is a pleasant and positive working environment for BT business colleagues with hosts who are available and accessible within the building To build relationships with clients and colleagues, ensuring they have everything they need for their working day and ensure all workplace facilities are maintained and inspected regularly. To be proactively visible in all areas of the building Deliver site inductions to new client colleagues and building users To communicate effectively and appropriately - using verbal and written channels in both a proactive and professional manner Utilise skills and knowledge to join/become a subject matter expert and/or champion to support with continuous improvement and innovations Person Specification: Previous experience in a customer-facing role is essential. Excellent communication and customer service skills with a high level of attention to detail. Ability to seek out opportunities for continuous improvement and portray vision, values and passion. Exceptional written and verbal communication skills Ability to successfully multitask and able to adjust tasks in accordance with changing deadlines and priorities in a high-pressured environment. Organised, independent and self-motivated, enthusiastic, dependable, detail-oriented, flexible in scheduling and prioritisation. Flexible approach to work Understands and appreciates the importance of using discretion at all times Does not let issues go; follows up on issues through to resolution. Our mission: To build a world-class business through exceptional service and exceptional people Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we'd still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future.
Aug 12, 2026
Full time
Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service, Excellence The role: Multiskilled Host (Part time - 3 days p/week) Acting as the heart of the office, our Hosts anticipate customer needs and provide a 'hassle-free' workplace experience that's designed to make life easier and enhance our customers' well-being. Hosts deliver people-focused, anticipatory services in order to provide a cohesive and connected workplace experience for building occupants and visitors. Hosts will enhance the moments that matter throughout a colleague's working day. Our Hosts are the first point of contact when people enter the building, providing a warm welcome to colleagues and building visitors alike and being knowledgeable about the local area. They are at the forefront of delivering a positive office experience; being the first point-of-contact for building users throughout the day, acting as a liaison between the occupants and the wider workplace team for all building and housekeeping services to keep our client workspace running smoothly. Supporting colleagues in using meeting room technology, delivering engagement activities and games for wellbeing, ensuring consumables are stocked, and ensuring the building is reset so each day it looks like it did on 'day one'. At larger locations Hosts manage meetings and event spaces. From greeting guests to assisting with bookings, catering, AV and other event activities; Hosts ensure everything runs smoothly so our client can concentrate on enjoying their event. We ensure an exceptional workplace experience journey for our colleagues and clients alike. It's about detail, best practice, knowing what good looks like and then raising the bar. Key responsibilities are as follows: To deliver a best in class Front of House service to welcome clients, visitors, colleagues and business partners at all times. To plan and prioritise own work allocation according to the needs of the site as determined by your Line Manager Carry out daily building walks to ensure all floors are tidy, compliant and reset back to 'day one' and proactively manage any issues identified. This includes health, safety and security checks each day in alignment with the daily checklist. Act as the go to' for your floor neighbourhoods and see yourself as an extension of BT and promote their culture and values in everything you do. Provide proactive, innovative solutions and resolution of BT colleague issues and provide visible assistance when required. Activity planning and delivery to support BT colleague engagement Support the wider FM team, ensuring the site always remains compliant with current Health & Safety legislation Ensure all building communications are up to date and in line with company expectations and have relevant information always displayed Ensure that all requests made via the Facilities Helpdesk are entered on to the system in a timely manner and that completed jobs are updated through the CAFM systems within the contractual SLA Engage with other service partners, such as housekeeping and security to ensure prompt and effective request solutions and close out Provide Front of House / Reception services, work across and deliver services across different floors and support all meetings and events as required Provide basic housekeeping duties across your areas of work, including but not limited to: loading and unloading of dishwashers, general spot cleaning of highly utilised areas, meeting room and communal area resets and general upkeep of kitchen facilities. Ensure floor and kitchen consumables are monitored, ordered and re-stocked as and when required. Assist and co-ordinate with the in-house Engineering team to ensure all tasks are completed within SLA and to a quality standard Always promote and maintain the core values of CBRE Provide porterage and event set up support as and when required. Monitor and report as needed on building occupancy and utilization To provide any other administrative duties as required To ensure there is a pleasant and positive working environment for BT business colleagues with hosts who are available and accessible within the building To build relationships with clients and colleagues, ensuring they have everything they need for their working day and ensure all workplace facilities are maintained and inspected regularly. To be proactively visible in all areas of the building Deliver site inductions to new client colleagues and building users To communicate effectively and appropriately - using verbal and written channels in both a proactive and professional manner Utilise skills and knowledge to join/become a subject matter expert and/or champion to support with continuous improvement and innovations Person Specification: Previous experience in a customer-facing role is essential. Excellent communication and customer service skills with a high level of attention to detail. Ability to seek out opportunities for continuous improvement and portray vision, values and passion. Exceptional written and verbal communication skills Ability to successfully multitask and able to adjust tasks in accordance with changing deadlines and priorities in a high-pressured environment. Organised, independent and self-motivated, enthusiastic, dependable, detail-oriented, flexible in scheduling and prioritisation. Flexible approach to work Understands and appreciates the importance of using discretion at all times Does not let issues go; follows up on issues through to resolution. Our mission: To build a world-class business through exceptional service and exceptional people Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we'd still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future.
TPF Recruitment
Audit & Accounts Manager
TPF Recruitment Allington, Kent
TPF Recruitment is supporting a fantastic, fast growing mid tier firm of chartered accountants in Maidstone with the recruitment of an Audit & Accounts Manager. This is an excellent opportunity to join an ambitious and forward thinking practice that provides a varied mixture of audit, accounts and advisory services to a diverse portfolio of owner managed businesses. The firm has experienced impressive growth and is now looking for an experienced Audit & Accounts Manager to support its continued development. You will manage a varied client portfolio, oversee audit and accounts assignments, and play an important role in developing both client relationships and junior members of the team. The role Managing a varied portfolio of audit and accounts clients, acting as their main point of contact and developing trusted relationships with business owners, finance directors and senior management teams. Leading audit assignments from planning through to completion, including identifying key risks, developing the audit approach, reviewing files and presenting findings and practical recommendations to clients. Overseeing the preparation and review of statutory accounts and corporation tax computations, ensuring assignments are completed accurately, efficiently and within agreed budgets and deadlines. Providing clients with broader commercial and advisory support, helping them understand their financial performance and improve their systems, controls and internal processes. Managing workloads and resources across multiple assignments while coaching, mentoring and reviewing the work of junior and qualified members of the team. Working closely with the partners on complex assignments, client development, process improvements and the continued growth of the audit and accounts department. Requirements You will ideally be ACA or ACCA qualified, with strong experience gained within an accountancy practice. You should have experience managing audit assignments and accounts work for owner managed businesses, alongside the confidence to manage client relationships and supervise junior members of staff. Most importantly, you will be commercially minded, ambitious and keen to contribute to the continued growth of a successful firm. Benefits 55,000 - 65,000 This is a hybrid opportunity offering an excellent work life balance, a competitive salary and a comprehensive benefits package. You will join a supportive and ambitious business where you can work with an interesting client portfolio, take on genuine responsibility and continue progressing your career as the firm grows. For more information or a confidential conversation, please contact TPF Recruitment. (phone number removed) (url removed)
Aug 12, 2026
Full time
TPF Recruitment is supporting a fantastic, fast growing mid tier firm of chartered accountants in Maidstone with the recruitment of an Audit & Accounts Manager. This is an excellent opportunity to join an ambitious and forward thinking practice that provides a varied mixture of audit, accounts and advisory services to a diverse portfolio of owner managed businesses. The firm has experienced impressive growth and is now looking for an experienced Audit & Accounts Manager to support its continued development. You will manage a varied client portfolio, oversee audit and accounts assignments, and play an important role in developing both client relationships and junior members of the team. The role Managing a varied portfolio of audit and accounts clients, acting as their main point of contact and developing trusted relationships with business owners, finance directors and senior management teams. Leading audit assignments from planning through to completion, including identifying key risks, developing the audit approach, reviewing files and presenting findings and practical recommendations to clients. Overseeing the preparation and review of statutory accounts and corporation tax computations, ensuring assignments are completed accurately, efficiently and within agreed budgets and deadlines. Providing clients with broader commercial and advisory support, helping them understand their financial performance and improve their systems, controls and internal processes. Managing workloads and resources across multiple assignments while coaching, mentoring and reviewing the work of junior and qualified members of the team. Working closely with the partners on complex assignments, client development, process improvements and the continued growth of the audit and accounts department. Requirements You will ideally be ACA or ACCA qualified, with strong experience gained within an accountancy practice. You should have experience managing audit assignments and accounts work for owner managed businesses, alongside the confidence to manage client relationships and supervise junior members of staff. Most importantly, you will be commercially minded, ambitious and keen to contribute to the continued growth of a successful firm. Benefits 55,000 - 65,000 This is a hybrid opportunity offering an excellent work life balance, a competitive salary and a comprehensive benefits package. You will join a supportive and ambitious business where you can work with an interesting client portfolio, take on genuine responsibility and continue progressing your career as the firm grows. For more information or a confidential conversation, please contact TPF Recruitment. (phone number removed) (url removed)
CBRE Local UK
Helpdesk Administrator
CBRE Local UK Burtonwood, Warrington
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk administrator to join the team located in Warrington! Reporting to the Helpdesk Manager, the successful candidate is accountable to provide exceptional customer service and business support in order to contribute to the continued growth and success of the account. The Role: Plan and arrange call outs, maintenance visits, delivery of materials, Extra Works within contracted SLAs. Manage our CAFM system as key user on site including PPM records, reactives and reporting. Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations. Collate and process timesheets and expenses weekly. Maintain people records such as new starters, leavers and any changes in staff. Communicate effectively and build/maintain relationships at all levels with internal and external customers Details Monday - Friday 8am - 5pm Site Based Qualifications & Experience Proven experience in a similar administrative role Knowledge of the FM industry Strong customer service skills Email for more information or apply online now! EQUAL OPPORTUNITIES We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Aug 12, 2026
Full time
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk administrator to join the team located in Warrington! Reporting to the Helpdesk Manager, the successful candidate is accountable to provide exceptional customer service and business support in order to contribute to the continued growth and success of the account. The Role: Plan and arrange call outs, maintenance visits, delivery of materials, Extra Works within contracted SLAs. Manage our CAFM system as key user on site including PPM records, reactives and reporting. Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations. Collate and process timesheets and expenses weekly. Maintain people records such as new starters, leavers and any changes in staff. Communicate effectively and build/maintain relationships at all levels with internal and external customers Details Monday - Friday 8am - 5pm Site Based Qualifications & Experience Proven experience in a similar administrative role Knowledge of the FM industry Strong customer service skills Email for more information or apply online now! EQUAL OPPORTUNITIES We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Hays Accounts and Finance
Finance Manager - part or full time
Hays Accounts and Finance Bromsgrove, Worcestershire
Your new company A well-established public sector organisation in Bromsgrove is seeking an experienced Finance Manager to join its senior leadership team. This is an excellent opportunity to take ownership of the finance function within a purpose-driven organisation, playing a key role in both day-to-day financial management and longer-term strategic planning.Working closely with the senior leadership team, you will provide financial leadership, ensure robust governance and controls are maintained, and contribute to the ongoing development of the organisation.The role can be offered on a full-time (37.5 hours per week) or part-time (30 hours per week) basis. Your new role As Finance Manager, you will lead all aspects of the finance function, ensuring the delivery of accurate financial information, statutory compliance and effective financial planning. You will also manage a small and experienced team and work collaboratively across the organisation to support operational and strategic objectives. Key responsibilities will include: Production of monthly management accounts, cash flow forecasts and financial reports. Leading the annual budget-setting, forecasting and year-end audit processes. Managing payroll, pensions, VAT returns and all statutory financial reporting obligations. Acting as the key point of contact for HMRC and ensuring compliance with taxation requirements. Developing and maintaining financial procedures, policies and internal controls. Supporting senior managers with budget management, business planning and financial analysis. Providing financial information and costings for projects, business cases and funding applications. Monitoring cashflow, banking arrangements and investments, making recommendations to senior stakeholders. Supporting Board and committee meetings through the preparation and presentation of financial information. Working closely with operational teams to improve processes, systems and organisational efficiencies. Line management and development of a small finance team. Supporting wider organisational responsibilities including contracts, facilities management and workforce planning activities. What you'll need to succeed To be successful in this role, you will be a either be qualified accountant or possess significant relevant experience within a senior finance position. You will also bring: Previous experience managing a finance function and producing management accounts. Strong budgeting, forecasting and financial reporting expertise. Experience of payroll, pensions, VAT and statutory compliance. Excellent understanding of financial controls, governance and risk management. Strong stakeholder management skills with the ability to communicate financial information to non-finance colleagues. Previous team management experience. Strong analytical skills and a continuous improvement mindset. Experience working within the public sector, not-for-profit or a similarly regulated environment would be advantageous. What you'll get in return The role could be full or part-time (30-37.5 hours per week). The organisation is flexible on start and finish times and additionally can offer hybrid working A varied and rewarding senior finance leadership role. The opportunity to influence strategic decision-making across the organisation. A collaborative and supportive working environment. Flexible working arrangements. Ongoing professional development opportunities. Competitive salary and benefits package. The opportunity to make a meaningful contribution within a highly respected public sector organisation. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 12, 2026
Full time
Your new company A well-established public sector organisation in Bromsgrove is seeking an experienced Finance Manager to join its senior leadership team. This is an excellent opportunity to take ownership of the finance function within a purpose-driven organisation, playing a key role in both day-to-day financial management and longer-term strategic planning.Working closely with the senior leadership team, you will provide financial leadership, ensure robust governance and controls are maintained, and contribute to the ongoing development of the organisation.The role can be offered on a full-time (37.5 hours per week) or part-time (30 hours per week) basis. Your new role As Finance Manager, you will lead all aspects of the finance function, ensuring the delivery of accurate financial information, statutory compliance and effective financial planning. You will also manage a small and experienced team and work collaboratively across the organisation to support operational and strategic objectives. Key responsibilities will include: Production of monthly management accounts, cash flow forecasts and financial reports. Leading the annual budget-setting, forecasting and year-end audit processes. Managing payroll, pensions, VAT returns and all statutory financial reporting obligations. Acting as the key point of contact for HMRC and ensuring compliance with taxation requirements. Developing and maintaining financial procedures, policies and internal controls. Supporting senior managers with budget management, business planning and financial analysis. Providing financial information and costings for projects, business cases and funding applications. Monitoring cashflow, banking arrangements and investments, making recommendations to senior stakeholders. Supporting Board and committee meetings through the preparation and presentation of financial information. Working closely with operational teams to improve processes, systems and organisational efficiencies. Line management and development of a small finance team. Supporting wider organisational responsibilities including contracts, facilities management and workforce planning activities. What you'll need to succeed To be successful in this role, you will be a either be qualified accountant or possess significant relevant experience within a senior finance position. You will also bring: Previous experience managing a finance function and producing management accounts. Strong budgeting, forecasting and financial reporting expertise. Experience of payroll, pensions, VAT and statutory compliance. Excellent understanding of financial controls, governance and risk management. Strong stakeholder management skills with the ability to communicate financial information to non-finance colleagues. Previous team management experience. Strong analytical skills and a continuous improvement mindset. Experience working within the public sector, not-for-profit or a similarly regulated environment would be advantageous. What you'll get in return The role could be full or part-time (30-37.5 hours per week). The organisation is flexible on start and finish times and additionally can offer hybrid working A varied and rewarding senior finance leadership role. The opportunity to influence strategic decision-making across the organisation. A collaborative and supportive working environment. Flexible working arrangements. Ongoing professional development opportunities. Competitive salary and benefits package. The opportunity to make a meaningful contribution within a highly respected public sector organisation. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Rothstein Recruitment Ltd
ServiceNow Product Owner - Banking
Rothstein Recruitment Ltd
ServiceNow Product Owner - Banking Excellent opportunity opens to join an International Bank as their new ServiceNow Product Owner. You will drive forward the implementation of ServiceNow across its UK operations as a Technical Subject Matter Expert, and play a crucial role within its Modern Workplace team. Key Responsibilities Take responsibility for the technologies and services that provide Service Management capabilities in the UK Act as a Technical Subject Matter Expert for these solutions within the UK Help drive the formation of a Service Management strategy and policies, working with colleagues across the UK, providing guidance and raising awareness with colleagues on how to best utilise these platforms in the future Develop and embed best practice and new ways of working to ensure efficiency savings are achieved, collaboration is improved, and customer experience enhanced. Gather and assess technical requirements for new engagements, manages existing engagements with infrastructure partners, projects and programmes and ensure we maximise the use of the chosen solution as a strategic platform for the UK bank Actively identify and support the prioritisation of new functionality to meet the needs of the UK bank Awareness of and accountability for ensuring the platforms adhere to and have clear procedures to manage all their own Regulatory, Compliance and Risk requirements - identifying, measuring, analysing and reporting Support the training and adoption of new tools and services, working closely with the Change Adoption Manager Address user inquiries, troubleshoot issues, and provide guidance on best practices Contributing to the efficient running of the IT operating model Gathering and presenting relevant MI for stakeholders Stay current with all things Service Management, including changes, updates, roadmap & releases Liaise with the Bank's function for delivery of Group managed applications and services Working in conjunction with internal stakeholders across teams in the UK and Group level Ensuring that conflicts of interest are identified, documented and are managed appropriately Ensuring an annual evaluation of established rules and procedures is carried out, and documented that internal control is fit-for-purpose Actively engage with and build relationships with UK and Group colleagues as well as external vendors. Qualifications & Experience ServiceNow Implementation GRC tools MRM tools Interested? Please Apply! ServiceNow Platform Owner ServiceNow Implementation Manager ServiceNow Consultant Service Management
Aug 12, 2026
Contractor
ServiceNow Product Owner - Banking Excellent opportunity opens to join an International Bank as their new ServiceNow Product Owner. You will drive forward the implementation of ServiceNow across its UK operations as a Technical Subject Matter Expert, and play a crucial role within its Modern Workplace team. Key Responsibilities Take responsibility for the technologies and services that provide Service Management capabilities in the UK Act as a Technical Subject Matter Expert for these solutions within the UK Help drive the formation of a Service Management strategy and policies, working with colleagues across the UK, providing guidance and raising awareness with colleagues on how to best utilise these platforms in the future Develop and embed best practice and new ways of working to ensure efficiency savings are achieved, collaboration is improved, and customer experience enhanced. Gather and assess technical requirements for new engagements, manages existing engagements with infrastructure partners, projects and programmes and ensure we maximise the use of the chosen solution as a strategic platform for the UK bank Actively identify and support the prioritisation of new functionality to meet the needs of the UK bank Awareness of and accountability for ensuring the platforms adhere to and have clear procedures to manage all their own Regulatory, Compliance and Risk requirements - identifying, measuring, analysing and reporting Support the training and adoption of new tools and services, working closely with the Change Adoption Manager Address user inquiries, troubleshoot issues, and provide guidance on best practices Contributing to the efficient running of the IT operating model Gathering and presenting relevant MI for stakeholders Stay current with all things Service Management, including changes, updates, roadmap & releases Liaise with the Bank's function for delivery of Group managed applications and services Working in conjunction with internal stakeholders across teams in the UK and Group level Ensuring that conflicts of interest are identified, documented and are managed appropriately Ensuring an annual evaluation of established rules and procedures is carried out, and documented that internal control is fit-for-purpose Actively engage with and build relationships with UK and Group colleagues as well as external vendors. Qualifications & Experience ServiceNow Implementation GRC tools MRM tools Interested? Please Apply! ServiceNow Platform Owner ServiceNow Implementation Manager ServiceNow Consultant Service Management
Hays Senior Finance
Financial Accountant
Hays Senior Finance Tewkesbury, Gloucestershire
About my client Hays Senior Finance are partnering exclusively with a global leading engineering business based in Tewkesbury. Due to continued growth and development within the finance function, they are seeking a talented Financial Accountant to join their team. The Opportunity This is an excellent opportunity for a newly qualified or recently qualified accountant looking to make their first or second move from practice into industry. Reporting to the Senior Finance Manager, you will play a key role in statutory reporting, financial controls, compliance and technical accounting, supporting a complex and highly regulated manufacturing environment. The role offers exposure to IFRS and UK GAAP accounting standards, interaction with senior stakeholders across the business and the opportunity to develop your career within a globally recognised Engineering organisation. Key Responsibilities Preparation of monthly, quarterly and annual financial reporting packs. Support the month-end and year-end close process. Prepare statutory financial statements under both IFRS and UK GAAP. Assist with technical accounting assessments and implementation of new accounting standards. Lead the balance sheet reconciliation process and ensure robust financial controls are maintained. Coordinate and support external audit activities, acting as a key contact for auditors. Assist with tax reporting, including corporation tax and VAT compliance. Support SOX and internal control compliance activities where required. Review and improve financial processes, controls and reporting efficiencies. Partner with operational and commercial teams to provide financial insight and support business decision-making. Assist with ad hoc finance projects, including system enhancements and process improvement initiatives. About You Essential Requirements ACA / ACCA qualified (or equivalent). Recently qualified within a Top 20, mid-tier or independent accountancy practice. Strong understanding of IFRS and UK GAAP. Experience preparing statutory accounts and supporting audits. Excellent analytical and problem-solving skills. Strong attention to detail with a commitment to accuracy. Advanced Excel skills. Ability to communicate effectively with stakeholders at all levels. Proactive approach with a desire to learn and develop. Desirable Requirements Manufacturing, aerospace or engineering sector exposure. Experience working with complex group structures. Knowledge of internal controls, SOX or compliance frameworks. Exposure to ERP systems such as SAP, Oracle or similar. What We Offer Competitive salary of 50,000 - 60,000. Life assurance. Generous annual leave entitlement. Ongoing professional and career development. Opportunity to work within a global engineering organisation at the forefront of innovation. Why Apply? This role is ideally suited to a high-calibre ACA or ACCA qualified accountant seeking their first or second move from practice. You'll gain exposure to a technically challenging environment, work alongside experienced finance professionals and develop your career within a well-respected multinational business operating in the engineering sector. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 12, 2026
Full time
About my client Hays Senior Finance are partnering exclusively with a global leading engineering business based in Tewkesbury. Due to continued growth and development within the finance function, they are seeking a talented Financial Accountant to join their team. The Opportunity This is an excellent opportunity for a newly qualified or recently qualified accountant looking to make their first or second move from practice into industry. Reporting to the Senior Finance Manager, you will play a key role in statutory reporting, financial controls, compliance and technical accounting, supporting a complex and highly regulated manufacturing environment. The role offers exposure to IFRS and UK GAAP accounting standards, interaction with senior stakeholders across the business and the opportunity to develop your career within a globally recognised Engineering organisation. Key Responsibilities Preparation of monthly, quarterly and annual financial reporting packs. Support the month-end and year-end close process. Prepare statutory financial statements under both IFRS and UK GAAP. Assist with technical accounting assessments and implementation of new accounting standards. Lead the balance sheet reconciliation process and ensure robust financial controls are maintained. Coordinate and support external audit activities, acting as a key contact for auditors. Assist with tax reporting, including corporation tax and VAT compliance. Support SOX and internal control compliance activities where required. Review and improve financial processes, controls and reporting efficiencies. Partner with operational and commercial teams to provide financial insight and support business decision-making. Assist with ad hoc finance projects, including system enhancements and process improvement initiatives. About You Essential Requirements ACA / ACCA qualified (or equivalent). Recently qualified within a Top 20, mid-tier or independent accountancy practice. Strong understanding of IFRS and UK GAAP. Experience preparing statutory accounts and supporting audits. Excellent analytical and problem-solving skills. Strong attention to detail with a commitment to accuracy. Advanced Excel skills. Ability to communicate effectively with stakeholders at all levels. Proactive approach with a desire to learn and develop. Desirable Requirements Manufacturing, aerospace or engineering sector exposure. Experience working with complex group structures. Knowledge of internal controls, SOX or compliance frameworks. Exposure to ERP systems such as SAP, Oracle or similar. What We Offer Competitive salary of 50,000 - 60,000. Life assurance. Generous annual leave entitlement. Ongoing professional and career development. Opportunity to work within a global engineering organisation at the forefront of innovation. Why Apply? This role is ideally suited to a high-calibre ACA or ACCA qualified accountant seeking their first or second move from practice. You'll gain exposure to a technically challenging environment, work alongside experienced finance professionals and develop your career within a well-respected multinational business operating in the engineering sector. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Reed
Business Development Executive
Reed Seaham, County Durham
Business Development Manager As Business Development Manager, you'll be responsible for uncovering and converting new business opportunities while growing existing customer relationships across your territory. You'll work closely with senior leadership to develop and execute growth strategies, build a strong pipeline of opportunities, and deliver tailored solutions that create value for your customers and drive sustainable revenue growth. If you're someone who enjoys opening doors, developing partnerships, and turning opportunities into long-term commercial success, we'd love to hear from you. This is an exciting opportunity to join a well-established and growing business where you'll have the freedom, autonomy, and support to make a real commercial impact across the wholesale, cash & carry, food distribution, and food & beverage sectors . What's in it for you? £40,000 - £45,000 salary DOE £5,000 Car Allowance Hybrid Working Company Pension Scheme Life Insurance Comprehensive Employee Benefits Platform Employee Assistance Programme & 24/7 GP Access A highly autonomous role with genuine influence on company growth The opportunity to build and develop key regional accounts What You'll Be Doing Identifying, targeting, and securing new business opportunities across key sectors. Building and executing strategic business development plans to drive revenue growth. Developing strong relationships with buyers, decision-makers, and senior stakeholders. Growing existing customer accounts through strategic upselling and cross-selling initiatives. Managing a healthy sales pipeline and tracking opportunities through CRM systems. Representing the business at trade shows, exhibitions, and networking events. Keeping ahead of market trends, customer needs, and competitor activity. Delivering sustainable growth and increasing market share across the Northern Region. Producing accurate sales forecasts and activity reports. Collaborating with internal teams to ensure an exceptional customer experience. Who We're Looking For You're a driven, resilient, and commercially minded sales professional who enjoys being out in the market, building relationships, and closing deals. You'll be: Results-focused with a proven track record of winning new business. Commercially astute and able to spot opportunities others miss. A confident negotiator who can influence at all levels. Highly organised with excellent pipeline management skills. Self-motivated and comfortable working independently. Passionate about creating long-term customer partnerships. Motivated by growth, success, and exceeding targets. Skills & Experience Essential Proven success in a Business Development, Account Management, or New Business Sales role. Experience within cash & carry, wholesale, food distribution, foodservice, or food & beverage sectors . A strong record of achieving and exceeding revenue targets. Excellent relationship-building and communication skills. Experience negotiating with buyers and senior stakeholders. Strong commercial awareness and solution-selling capability. Experience using CRM systems to manage sales activity. Full UK Driving Licence and access to your own vehicle. Desirable Salesforce CRM experience. Experience representing a business at industry exhibitions and trade events. Knowledge of regional wholesale, foodservice, or distribution markets.
Aug 12, 2026
Full time
Business Development Manager As Business Development Manager, you'll be responsible for uncovering and converting new business opportunities while growing existing customer relationships across your territory. You'll work closely with senior leadership to develop and execute growth strategies, build a strong pipeline of opportunities, and deliver tailored solutions that create value for your customers and drive sustainable revenue growth. If you're someone who enjoys opening doors, developing partnerships, and turning opportunities into long-term commercial success, we'd love to hear from you. This is an exciting opportunity to join a well-established and growing business where you'll have the freedom, autonomy, and support to make a real commercial impact across the wholesale, cash & carry, food distribution, and food & beverage sectors . What's in it for you? £40,000 - £45,000 salary DOE £5,000 Car Allowance Hybrid Working Company Pension Scheme Life Insurance Comprehensive Employee Benefits Platform Employee Assistance Programme & 24/7 GP Access A highly autonomous role with genuine influence on company growth The opportunity to build and develop key regional accounts What You'll Be Doing Identifying, targeting, and securing new business opportunities across key sectors. Building and executing strategic business development plans to drive revenue growth. Developing strong relationships with buyers, decision-makers, and senior stakeholders. Growing existing customer accounts through strategic upselling and cross-selling initiatives. Managing a healthy sales pipeline and tracking opportunities through CRM systems. Representing the business at trade shows, exhibitions, and networking events. Keeping ahead of market trends, customer needs, and competitor activity. Delivering sustainable growth and increasing market share across the Northern Region. Producing accurate sales forecasts and activity reports. Collaborating with internal teams to ensure an exceptional customer experience. Who We're Looking For You're a driven, resilient, and commercially minded sales professional who enjoys being out in the market, building relationships, and closing deals. You'll be: Results-focused with a proven track record of winning new business. Commercially astute and able to spot opportunities others miss. A confident negotiator who can influence at all levels. Highly organised with excellent pipeline management skills. Self-motivated and comfortable working independently. Passionate about creating long-term customer partnerships. Motivated by growth, success, and exceeding targets. Skills & Experience Essential Proven success in a Business Development, Account Management, or New Business Sales role. Experience within cash & carry, wholesale, food distribution, foodservice, or food & beverage sectors . A strong record of achieving and exceeding revenue targets. Excellent relationship-building and communication skills. Experience negotiating with buyers and senior stakeholders. Strong commercial awareness and solution-selling capability. Experience using CRM systems to manage sales activity. Full UK Driving Licence and access to your own vehicle. Desirable Salesforce CRM experience. Experience representing a business at industry exhibitions and trade events. Knowledge of regional wholesale, foodservice, or distribution markets.
Adecco
Account Manager
Adecco
Account Manager Field Based National Travel Required Full Time Permanent Adecco Workforce Solutions UK & Ireland Salary: 42,000 + Car Allowance + Bonus Are you an experienced Account Manager with a passion for building strategic client partnerships, leading high-performing teams, and delivering exceptional workforce solutions? We're looking for a National Account Manager to take ownership of significant multi-site clients account, overseeing service delivery across a diverse portfolio of locations throughout the UK. This is a field-based role requiring regular travel to client sites, including locations across Yorkshire, the Midlands, the South East and beyond, ensuring strong stakeholder relationships and operational excellence are maintained nationwide. As the senior lead for the account, you'll be responsible for managing a team of Contract Managers and Consultants, driving performance, identifying growth opportunities, and ensuring the successful delivery of workforce solutions that support both client objectives and business goals. What You'll Be Doing Client Leadership & Relationship Management Act as the strategic lead and trusted advisor for key client stakeholders. Build and maintain strong relationships across multiple client sites and leadership teams. Lead regular business reviews, providing insights, recommendations, and continuous improvement initiatives. Develop and execute account plans that support client growth and retention. Team Leadership Lead, coach and develop a team of Contract Managers and Consultants across multiple locations. Drive a culture of accountability, collaboration and high performance. Support succession planning, talent development, and employee engagement within the account team. Operational Excellence Oversee end-to-end workforce solutions delivery across a national, multi-site account. Ensure contractual commitments, KPIs and SLAs are consistently achieved. Resolve operational challenges and drive service improvements that enhance the client experience. Commercial & Financial Management Take ownership of account profitability and commercial performance. Identify opportunities for service expansion, efficiency improvements and value creation. Support contract renewals and growth initiatives through strong client engagement and strategic planning. Data, Reporting & Insights Analyse workforce and performance data to identify trends and opportunities. Deliver Monthly and Quarterly Business Reviews to senior stakeholders. Provide meaningful recommendations that support operational and commercial decision making. Compliance & Governance Ensure adherence to employment legislation, contractual obligations and internal policies. Maintain robust compliance, audit and governance standards across all sites. Manage risk effectively and escalate issues where appropriate. What We're Looking For Essential Proven experience in Account Management, MSP, RPO, Recruitment, Workforce Solutions or a similar client-facing environment. Experience managing complex and strategic client relationships. Strong leadership experience with responsibility for managing and developing teams. Commercial awareness with exposure to budgets, profitability or P&L management. Excellent stakeholder management, presentation and communication skills. Ability to interpret data and translate insights into actionable plans. Highly organised, solution-focused and able to manage multiple priorities. Desirable Experience managing national or multi-site client accounts. Knowledge of contingent labour, workforce planning or contractor management. Leadership and management qualifications, including CMI or equivalent. Experience driving diversity, equity and inclusion initiatives. Why Join Us? At Adecco Workforce Solutions, you'll have the opportunity to work with some of the UK's most recognised organisations, influencing workforce strategy and delivering real impact. You'll be empowered to lead, innovate and build long-term partnerships while developing your own career within a global organisation. Key Information Field-based role National responsibility across multiple client locations Monthly travel to client sites required Leadership of Contract Managers and Consultants Permanent, full-time opportunity Location: Field Based (National). As this role supports national accounts with client sites located across the Midlands, North and South of England, a Midlands-based candidate would be ideally positioned to travel efficiently across the portfolio. Applicants from other locations will also be considered Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Aug 12, 2026
Full time
Account Manager Field Based National Travel Required Full Time Permanent Adecco Workforce Solutions UK & Ireland Salary: 42,000 + Car Allowance + Bonus Are you an experienced Account Manager with a passion for building strategic client partnerships, leading high-performing teams, and delivering exceptional workforce solutions? We're looking for a National Account Manager to take ownership of significant multi-site clients account, overseeing service delivery across a diverse portfolio of locations throughout the UK. This is a field-based role requiring regular travel to client sites, including locations across Yorkshire, the Midlands, the South East and beyond, ensuring strong stakeholder relationships and operational excellence are maintained nationwide. As the senior lead for the account, you'll be responsible for managing a team of Contract Managers and Consultants, driving performance, identifying growth opportunities, and ensuring the successful delivery of workforce solutions that support both client objectives and business goals. What You'll Be Doing Client Leadership & Relationship Management Act as the strategic lead and trusted advisor for key client stakeholders. Build and maintain strong relationships across multiple client sites and leadership teams. Lead regular business reviews, providing insights, recommendations, and continuous improvement initiatives. Develop and execute account plans that support client growth and retention. Team Leadership Lead, coach and develop a team of Contract Managers and Consultants across multiple locations. Drive a culture of accountability, collaboration and high performance. Support succession planning, talent development, and employee engagement within the account team. Operational Excellence Oversee end-to-end workforce solutions delivery across a national, multi-site account. Ensure contractual commitments, KPIs and SLAs are consistently achieved. Resolve operational challenges and drive service improvements that enhance the client experience. Commercial & Financial Management Take ownership of account profitability and commercial performance. Identify opportunities for service expansion, efficiency improvements and value creation. Support contract renewals and growth initiatives through strong client engagement and strategic planning. Data, Reporting & Insights Analyse workforce and performance data to identify trends and opportunities. Deliver Monthly and Quarterly Business Reviews to senior stakeholders. Provide meaningful recommendations that support operational and commercial decision making. Compliance & Governance Ensure adherence to employment legislation, contractual obligations and internal policies. Maintain robust compliance, audit and governance standards across all sites. Manage risk effectively and escalate issues where appropriate. What We're Looking For Essential Proven experience in Account Management, MSP, RPO, Recruitment, Workforce Solutions or a similar client-facing environment. Experience managing complex and strategic client relationships. Strong leadership experience with responsibility for managing and developing teams. Commercial awareness with exposure to budgets, profitability or P&L management. Excellent stakeholder management, presentation and communication skills. Ability to interpret data and translate insights into actionable plans. Highly organised, solution-focused and able to manage multiple priorities. Desirable Experience managing national or multi-site client accounts. Knowledge of contingent labour, workforce planning or contractor management. Leadership and management qualifications, including CMI or equivalent. Experience driving diversity, equity and inclusion initiatives. Why Join Us? At Adecco Workforce Solutions, you'll have the opportunity to work with some of the UK's most recognised organisations, influencing workforce strategy and delivering real impact. You'll be empowered to lead, innovate and build long-term partnerships while developing your own career within a global organisation. Key Information Field-based role National responsibility across multiple client locations Monthly travel to client sites required Leadership of Contract Managers and Consultants Permanent, full-time opportunity Location: Field Based (National). As this role supports national accounts with client sites located across the Midlands, North and South of England, a Midlands-based candidate would be ideally positioned to travel efficiently across the portfolio. Applicants from other locations will also be considered Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Headturner Search
Area Sales Manager - Agriculture - Home Based
Headturner Search
We are recruiting for an established and growing business within the agricultural sector, looking to appoint an Area Sales Manager to manage and further develop an established territory. Previous experience as an Area Sales Manager would be advantageous, however it is not essential. A strong understanding of farming and the agricultural sector, combined with proven sales, account management or business development experience, is the key requirement. This presents an excellent opportunity for an experienced agricultural sales professional, or someone with strong commercial experience within the farming sector who is ready to take the next step into a territory management position. The Role Working closely with the UK Sales Manager and wider support teams, you will be responsible for developing both existing and new business across your designated territory. Key responsibilities will include: Managing and developing the designated sales territory Developing strong relationships with existing customers and dealers Identifying and securing new customer and dealer opportunities Increasing sales volume and product mix through effective account management and business development Building a strong network across the local farming and agricultural community Reviewing dealer network performance and identifying opportunities for further growth Developing and implementing local marketing and territory development plans Working closely with technical colleagues and internal teams to meet customer requirements Developing effective relationships with relevant Animal Health & Welfare contacts Identifying potential partners and opportunities to expand business activity Providing product and business development training and support to customers and prospective partners Maintaining accurate CRM information and providing regular progress reports Contributing to the wider growth and strategic plans of the business About You Strong agricultural knowledge is central to this appointment, with experience or knowledge of the dairy sector particularly desirable. We are open to candidates from a range of agricultural backgrounds and you do not need to have previously held the title of Area Sales Manager. You may currently be working within sales, account management, business development or another commercially focused position within the agricultural sector, with the knowledge and relationship-building skills required to progress into a wider territory management role. We are looking for: Strong knowledge and understanding of UK farming and agriculture Experience within sales, account management or business development Agricultural sector experience, with dairy knowledge particularly advantageous A proven ability to develop and maintain strong customer relationships Commercial awareness and the ability to identify new business opportunities Strong communication, networking and interpersonal skills Negotiation and influencing skills A proactive and self-motivated approach The ability to understand and communicate technical product information Good IT skills, including Microsoft Office and CRM systems Flexibility and willingness to travel throughout the territory Experience within dairy, agricultural equipment, farm buildings, animal health, agricultural supplies or a related farming environment would be particularly relevant. A degree within Agriculture or a related discipline would be beneficial, although relevant practical industry experience will be equally considered. The Opportunity This is an opportunity to join an established business with ambitious plans for continued growth and to take responsibility for developing a key UK territory. The role could suit an experienced Area Sales Manager looking for their next opportunity, or an individual with a strong agricultural background and proven commercial experience who is ready to progress into a broader field-based sales position. Please apply for further information and a confidential discussion.
Aug 12, 2026
Full time
We are recruiting for an established and growing business within the agricultural sector, looking to appoint an Area Sales Manager to manage and further develop an established territory. Previous experience as an Area Sales Manager would be advantageous, however it is not essential. A strong understanding of farming and the agricultural sector, combined with proven sales, account management or business development experience, is the key requirement. This presents an excellent opportunity for an experienced agricultural sales professional, or someone with strong commercial experience within the farming sector who is ready to take the next step into a territory management position. The Role Working closely with the UK Sales Manager and wider support teams, you will be responsible for developing both existing and new business across your designated territory. Key responsibilities will include: Managing and developing the designated sales territory Developing strong relationships with existing customers and dealers Identifying and securing new customer and dealer opportunities Increasing sales volume and product mix through effective account management and business development Building a strong network across the local farming and agricultural community Reviewing dealer network performance and identifying opportunities for further growth Developing and implementing local marketing and territory development plans Working closely with technical colleagues and internal teams to meet customer requirements Developing effective relationships with relevant Animal Health & Welfare contacts Identifying potential partners and opportunities to expand business activity Providing product and business development training and support to customers and prospective partners Maintaining accurate CRM information and providing regular progress reports Contributing to the wider growth and strategic plans of the business About You Strong agricultural knowledge is central to this appointment, with experience or knowledge of the dairy sector particularly desirable. We are open to candidates from a range of agricultural backgrounds and you do not need to have previously held the title of Area Sales Manager. You may currently be working within sales, account management, business development or another commercially focused position within the agricultural sector, with the knowledge and relationship-building skills required to progress into a wider territory management role. We are looking for: Strong knowledge and understanding of UK farming and agriculture Experience within sales, account management or business development Agricultural sector experience, with dairy knowledge particularly advantageous A proven ability to develop and maintain strong customer relationships Commercial awareness and the ability to identify new business opportunities Strong communication, networking and interpersonal skills Negotiation and influencing skills A proactive and self-motivated approach The ability to understand and communicate technical product information Good IT skills, including Microsoft Office and CRM systems Flexibility and willingness to travel throughout the territory Experience within dairy, agricultural equipment, farm buildings, animal health, agricultural supplies or a related farming environment would be particularly relevant. A degree within Agriculture or a related discipline would be beneficial, although relevant practical industry experience will be equally considered. The Opportunity This is an opportunity to join an established business with ambitious plans for continued growth and to take responsibility for developing a key UK territory. The role could suit an experienced Area Sales Manager looking for their next opportunity, or an individual with a strong agricultural background and proven commercial experience who is ready to progress into a broader field-based sales position. Please apply for further information and a confidential discussion.
Quantum Group
Personal Banker
Quantum Group City, Manchester
We are inviting applications for Personl Banker position for an International Bank based in Manchester Details has given below. Main Responsibility: To assist the branch in meeting its sales objectives by delivering 1st class customer care to existing clients and by the acquisition, and retention of new clients by developing and strengthening new clients' relationships. Job Responsibility: Identifies and pursues sales opportunities through client referrals, the bank's internal networks, corporate relationships, and personal network. Delivers superior customer service, promptly handling all calls and emails received; fosters strong customer relations and actively promotes the bank as the preferred provider of banking services. Establishes and maintains the highest level of customer care and delivery standards ensuring customer queries and complaints are addressed in a prompt and amenable manner and where applicable, directed to the relevant department on the client's behalf. Identifies and pursues opportunities to cross sell products and services to existing clients, through regular telephone &/or face to face contact and on-going relationship building. Fosters and maintains a welcoming, professional and service oriented atmosphere within the banking hall. To support the branch's business development initiatives by promoting and attending business development and sales events. To process 'new account' applications including NRI, postal service and other miscellaneous service requests. Preparation of DCS for service requests. To handle all postal service requests. To prepare AML Risk Matrix and check lists for account opening. Responsible for logging and maintenance of postal register. Designated as cover for the alternate Personal Banker position as and when required. Responsible for operating cash and attending to customers and maintenance of the cash register, ensuring compliance with the policies and procedures of the bank. Responsible for processing of Remittances. Responsible for dispatching cheques for remittances. Responsible for providing cover for clerical staff as and when required Undertakes any other responsibility as delegated by the Area Branch Manager or so designated senior officer. Competency: Excellent Networking skills. Excellent Sales Skills. Excellent Interpersonal skills. Excellent oral and written communication skills. Retail Sales experience. Ability to establish credibility and rapport; be friendly and personable and looks for ways to benefit the customer's financial relationship. Excellent customer contact skills; comfortable asking questions/interviewing customers about their financial situation; strong listening skills. Understands how to present features, and benefits of products and services to customers with differing need
Aug 12, 2026
Full time
We are inviting applications for Personl Banker position for an International Bank based in Manchester Details has given below. Main Responsibility: To assist the branch in meeting its sales objectives by delivering 1st class customer care to existing clients and by the acquisition, and retention of new clients by developing and strengthening new clients' relationships. Job Responsibility: Identifies and pursues sales opportunities through client referrals, the bank's internal networks, corporate relationships, and personal network. Delivers superior customer service, promptly handling all calls and emails received; fosters strong customer relations and actively promotes the bank as the preferred provider of banking services. Establishes and maintains the highest level of customer care and delivery standards ensuring customer queries and complaints are addressed in a prompt and amenable manner and where applicable, directed to the relevant department on the client's behalf. Identifies and pursues opportunities to cross sell products and services to existing clients, through regular telephone &/or face to face contact and on-going relationship building. Fosters and maintains a welcoming, professional and service oriented atmosphere within the banking hall. To support the branch's business development initiatives by promoting and attending business development and sales events. To process 'new account' applications including NRI, postal service and other miscellaneous service requests. Preparation of DCS for service requests. To handle all postal service requests. To prepare AML Risk Matrix and check lists for account opening. Responsible for logging and maintenance of postal register. Designated as cover for the alternate Personal Banker position as and when required. Responsible for operating cash and attending to customers and maintenance of the cash register, ensuring compliance with the policies and procedures of the bank. Responsible for processing of Remittances. Responsible for dispatching cheques for remittances. Responsible for providing cover for clerical staff as and when required Undertakes any other responsibility as delegated by the Area Branch Manager or so designated senior officer. Competency: Excellent Networking skills. Excellent Sales Skills. Excellent Interpersonal skills. Excellent oral and written communication skills. Retail Sales experience. Ability to establish credibility and rapport; be friendly and personable and looks for ways to benefit the customer's financial relationship. Excellent customer contact skills; comfortable asking questions/interviewing customers about their financial situation; strong listening skills. Understands how to present features, and benefits of products and services to customers with differing need
Eileen Richards Recruitment
Internal Account Manager
Eileen Richards Recruitment Blackburn, Lancashire
Internal Account Manager Blackburn Competitive Salary Enjoy building strong customer relationships over the phone? Looking to join a growing business where no two days are the same? Want to develop your career with the opportunity to progress into field sales? The Company: ER Recruitment are delighted to be working with our client, a well-established and growing manufacturer supplying high-quality building products to customers across the UK. Renowned for their commitment to quality, innovation and customer service, they are looking to strengthen their Internal Sales team with a commercially focused individual who thrives on building relationships and delivering first-class support. Role & Responsibilities of the Internal Account Manager: Build and maintain strong day-to-day relationships with customers by telephone and email. Prepare quotations and follow them through to order conversion. Process customer orders accurately and efficiently. Liaise with customers throughout the order journey, providing updates and resolving queries. Handle incoming enquiries professionally and confidently. Support customers with product knowledge and technical information. Work closely with the wider commercial and operations teams to ensure an excellent customer experience. Monitor weekly order intake against agreed KPIs. Build long-term customer loyalty through outstanding service. About You as the Internal Account Manager: Previous experience within the window, door or glazing industry is essential. Confident communicating with customers over the telephone. Highly organised with excellent attention to detail. Naturally personable and enjoys building long-term relationships. Self-motivated with a proactive approach to customer service. Comfortable working in a fast-paced environment. Looking to be part of a young, collaborative team with future progression opportunities. Additional Benefits: Genuine career progression into external field sales. Modern working environment with a young, supportive team. Games room and excellent social working culture. Free onsite parking. Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise. While we aim to get back to all applicants, if you do not receive a response within 7 working days then unfortunately your application has been unsuccessful on this occasion. We are here to help with your career so please send a copy of your CV to us. If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details. We look forward to hearing from you.
Aug 12, 2026
Full time
Internal Account Manager Blackburn Competitive Salary Enjoy building strong customer relationships over the phone? Looking to join a growing business where no two days are the same? Want to develop your career with the opportunity to progress into field sales? The Company: ER Recruitment are delighted to be working with our client, a well-established and growing manufacturer supplying high-quality building products to customers across the UK. Renowned for their commitment to quality, innovation and customer service, they are looking to strengthen their Internal Sales team with a commercially focused individual who thrives on building relationships and delivering first-class support. Role & Responsibilities of the Internal Account Manager: Build and maintain strong day-to-day relationships with customers by telephone and email. Prepare quotations and follow them through to order conversion. Process customer orders accurately and efficiently. Liaise with customers throughout the order journey, providing updates and resolving queries. Handle incoming enquiries professionally and confidently. Support customers with product knowledge and technical information. Work closely with the wider commercial and operations teams to ensure an excellent customer experience. Monitor weekly order intake against agreed KPIs. Build long-term customer loyalty through outstanding service. About You as the Internal Account Manager: Previous experience within the window, door or glazing industry is essential. Confident communicating with customers over the telephone. Highly organised with excellent attention to detail. Naturally personable and enjoys building long-term relationships. Self-motivated with a proactive approach to customer service. Comfortable working in a fast-paced environment. Looking to be part of a young, collaborative team with future progression opportunities. Additional Benefits: Genuine career progression into external field sales. Modern working environment with a young, supportive team. Games room and excellent social working culture. Free onsite parking. Please note by applying for this role you give consent for ER Recruitment to retain your CV for up to 24 months for the purposes of assisting you to find your next role unless you notify us otherwise. While we aim to get back to all applicants, if you do not receive a response within 7 working days then unfortunately your application has been unsuccessful on this occasion. We are here to help with your career so please send a copy of your CV to us. If you know of anyone else who is looking for their next opportunity, please feel free to refer them to us or pass on our details. We look forward to hearing from you.
Guidant Global
Payroll Coordinator
Guidant Global Exeter, Devon
Title : Payroll Coordinator Location : Exeter, UK (Hybrid - 1 day per week onsite required) Contract : 2 years (24 Months) Working Pattern : Full-time (37 hours per week - Monday to Friday - 8:30 AM to 5:00 PM) Job Purpose We are seeking an experienced Payroll Coordinator to join our Employee Services team, delivering a comprehensive, accurate, and customer-focused payroll service to employees, managers, elected members, maintained schools, Multi Academy Trusts, and external public sector organisations. Working across multiple payrolls with varied terms and conditions, you will be responsible for ensuring payroll data is processed accurately and on time, supporting monthly payroll cycles, managing complex contractual and organisational changes, and providing expert advice on payroll legislation and employment matters. This role requires excellent attention to detail, strong problem-solving skills, and the ability to work to strict monthly deadlines while maintaining compliance with statutory requirements. Key Responsibilities Process payroll data accurately and efficiently using the HR and Payroll Management System (HRMS). Prepare and run multiple monthly payrolls, ensuring all payroll deadlines are achieved. Process contractual changes including salary amendments, redeployments, market supplements, restructures, TUPE transfers, and organisational changes. Perform complex payroll calculations including overpayments, sickness pay, family leave, annual leave, emergency payments, pension adjustments, and Third Party Accident Claims. Ensure Full Payment Submissions (FPS), BACS files, payslips, P45s, and statutory submissions to HM Revenue & Customs are completed accurately and on time. Maintain payroll calendars and coordinate payroll schedules to ensure all activities are completed within agreed timescales. Maintain organisational structures within the HRMS, including restructures, academisation, federation changes, and production of organisational charts. Complete employment checks for employees transferring under TUPE where required. Provide expert advice and support to employees, managers, schools, and external customers on payroll, pensions, taxation, National Insurance, salary calculations, annual leave, sickness, and employment-related queries. Respond professionally to telephone, email, and written enquiries, resolving complex payroll issues. Support User Acceptance Testing (UAT) for payroll system developments, upgrades, and enhancements. Train, coach, and mentor new members of the payroll team. Build strong relationships with internal departments and external customers, ensuring a high-quality payroll service. Assist in investigating and resolving customer complaints and service issues. Contribute to continuous improvement by reviewing payroll processes, policies, and procedures, recommending enhancements where appropriate. Ensure compliance with payroll legislation, HMRC regulations, organisational policies, and best practice. Deputise for the Payroll Team Leader when required. Essential Skills & Experience Previous experience working within a Payroll, HR, or Finance function. Strong payroll processing experience within a busy payroll environment. Experience working to strict deadlines while maintaining high levels of accuracy. Excellent customer service and helpdesk support experience within a large organisation. Good understanding of payroll legislation and HMRC regulations. Knowledge of payroll best practices and statutory compliance. Strong communication skills with the ability to explain complex payroll matters clearly. Good working knowledge of Microsoft Office, including strong Excel skills. Experience using HR and payroll systems. Excellent organisational, analytical, and problem-solving skills. Ability to work independently while contributing effectively within a team. Desirable Skills & Experience Experience working within the public sector. Experience using iTrent or similar HR and Payroll systems. Knowledge of payroll software maintenance, testing, and system upgrades. Payroll qualification or completion of a recognised payroll course. Evidence of continuing professional development (CPD). Knowledge of payroll operations, pay and grading, and employment compliance. Understanding of wider statutory employment legislation. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Aug 12, 2026
Contractor
Title : Payroll Coordinator Location : Exeter, UK (Hybrid - 1 day per week onsite required) Contract : 2 years (24 Months) Working Pattern : Full-time (37 hours per week - Monday to Friday - 8:30 AM to 5:00 PM) Job Purpose We are seeking an experienced Payroll Coordinator to join our Employee Services team, delivering a comprehensive, accurate, and customer-focused payroll service to employees, managers, elected members, maintained schools, Multi Academy Trusts, and external public sector organisations. Working across multiple payrolls with varied terms and conditions, you will be responsible for ensuring payroll data is processed accurately and on time, supporting monthly payroll cycles, managing complex contractual and organisational changes, and providing expert advice on payroll legislation and employment matters. This role requires excellent attention to detail, strong problem-solving skills, and the ability to work to strict monthly deadlines while maintaining compliance with statutory requirements. Key Responsibilities Process payroll data accurately and efficiently using the HR and Payroll Management System (HRMS). Prepare and run multiple monthly payrolls, ensuring all payroll deadlines are achieved. Process contractual changes including salary amendments, redeployments, market supplements, restructures, TUPE transfers, and organisational changes. Perform complex payroll calculations including overpayments, sickness pay, family leave, annual leave, emergency payments, pension adjustments, and Third Party Accident Claims. Ensure Full Payment Submissions (FPS), BACS files, payslips, P45s, and statutory submissions to HM Revenue & Customs are completed accurately and on time. Maintain payroll calendars and coordinate payroll schedules to ensure all activities are completed within agreed timescales. Maintain organisational structures within the HRMS, including restructures, academisation, federation changes, and production of organisational charts. Complete employment checks for employees transferring under TUPE where required. Provide expert advice and support to employees, managers, schools, and external customers on payroll, pensions, taxation, National Insurance, salary calculations, annual leave, sickness, and employment-related queries. Respond professionally to telephone, email, and written enquiries, resolving complex payroll issues. Support User Acceptance Testing (UAT) for payroll system developments, upgrades, and enhancements. Train, coach, and mentor new members of the payroll team. Build strong relationships with internal departments and external customers, ensuring a high-quality payroll service. Assist in investigating and resolving customer complaints and service issues. Contribute to continuous improvement by reviewing payroll processes, policies, and procedures, recommending enhancements where appropriate. Ensure compliance with payroll legislation, HMRC regulations, organisational policies, and best practice. Deputise for the Payroll Team Leader when required. Essential Skills & Experience Previous experience working within a Payroll, HR, or Finance function. Strong payroll processing experience within a busy payroll environment. Experience working to strict deadlines while maintaining high levels of accuracy. Excellent customer service and helpdesk support experience within a large organisation. Good understanding of payroll legislation and HMRC regulations. Knowledge of payroll best practices and statutory compliance. Strong communication skills with the ability to explain complex payroll matters clearly. Good working knowledge of Microsoft Office, including strong Excel skills. Experience using HR and payroll systems. Excellent organisational, analytical, and problem-solving skills. Ability to work independently while contributing effectively within a team. Desirable Skills & Experience Experience working within the public sector. Experience using iTrent or similar HR and Payroll systems. Knowledge of payroll software maintenance, testing, and system upgrades. Payroll qualification or completion of a recognised payroll course. Evidence of continuing professional development (CPD). Knowledge of payroll operations, pay and grading, and employment compliance. Understanding of wider statutory employment legislation. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Opus Technology
Mobile Support Team Leader
Opus Technology Reigate, Surrey
Imagine yourself in a role where your professional growth and creativity are championed every step of the way. Opus is the UK s largest independent Managed Service Providers, recently ranked as World class by the Best Companies to work for awards. Be a key player in our Mobile support team The Mobile Support Team Leader role will be responsible for leading the Mobile Support team in delivering Incident and Service Request support across Opus s EE(BT), O2, and Vodafone customer estates. Operating as a player-manager, the role combines hands-on ticket resolution with day-to-day leadership of the team, managing a caseload of approximately 500 tickets per month within SLA. The role works closely with the Project Provisioning and Customer Experience teams to ensure a seamless customer journey and drives continual process improvement to help build a high-performing, scalable Mobile Support function. Additionally, you will be responsible for: • To promote and conduct exemplary customer satisfaction standards throughout all work conducted • To provide support for all smart devices and first level support for all platforms (Android/iOS) to leverage all knowledgebase articles and individual expertise to resolve mobile incidents quickly • Manage and resolve mobile service requests within SLA e.g. SIM swaps, cease/replace, account amendments, and tariff changes • To work all tariff changes, Bolt-Ons and mobile alerts thorough and effectively using best practice. To quickly identify risk where appropriate and in relation to customers mobile utilisation and spend • To effectively plan and have oversight of the various requests within the team s ownership, to execute the mobile requests within SLA • Ensuring you are kept up to date on all suppliers portals, identifying any issues that are present or may arise, effectively communicating with all suppliers • Ensure that during your designated on-call week, you have the on-call phone and laptop with you • Work closely with the Head of Technical Services to help build a high-performing department that is structured for growth, scalability, and increased automation over time, including lesson learned internal process • Provide monthly reporting to the Head of Technical Services on team performance: ticket volumes, SLA/KPI adherence, backlog status, and root cause trends Salary £36-£40k DOE Hybrid working for a good work/life balance The talents we are excited to see You will have the following experience/skills: • At least 5 GCSE Grades at C level or above to include Maths and English • Previous experience in a mobile support, customer service, or co-ordination role required, with previous team leader or supervisory experience preferred • Working knowledge of UK mobile carrier processes (EE, O2, Vodafone) is essential • Keen eye for detail and strong conflict resolution • Excellent customer care skills and work ethic • Proven ability to lead, coach, and develop a team • Ability to communicate verbally and in writing in a professional manner • Exposure to Halo PSA or Dynamics 365 CRM desirable • Aligned with the Opus core values Your exclusive benefits • A comprehensive Private Healthcare and Cash Plan • Pension and life insurance • Enhanced Maternity and Paternity • Entry to the £3,000 quarterly Dreamball draw • Personalised training and development pathways • Regular fully funded companywide events • Monthly outstanding performer accolades • Enriching paid volunteering days • A rewarding Refer a friend scheme (£1,000) • The flexibility to adjust your holiday allowance (25 days pa) • Complimentary daily breakfasts in the office Where your values align with ours Work together to win together Be brave and think differently Own it and never give up Strive to be the best Stay curious and keep learning Meet Opus Established in 1992, we are different to the rest, priding ourselves on being a customer-driven and service-led technology provider. Our focus is delivering tailored technology with purpose and building long-term partnerships with our clients. By joining Opus, you embark on an exhilarating journey filled with impactful projects and continuous professional development, empowering you to expand your expertise and leave a significant mark on businesses nationally. We have a Culture Club led by award-winning colleagues from across the business, giving our people a voice and helping shape a positive, inclusive workplace culture. From gathering feedback to social initiatives like our book and film club, it s all about bringing people together and creating a more engaging place to work. If you're ready to be part of a dynamic team and help us reach new heights, we'd love to hear from you.
Aug 12, 2026
Full time
Imagine yourself in a role where your professional growth and creativity are championed every step of the way. Opus is the UK s largest independent Managed Service Providers, recently ranked as World class by the Best Companies to work for awards. Be a key player in our Mobile support team The Mobile Support Team Leader role will be responsible for leading the Mobile Support team in delivering Incident and Service Request support across Opus s EE(BT), O2, and Vodafone customer estates. Operating as a player-manager, the role combines hands-on ticket resolution with day-to-day leadership of the team, managing a caseload of approximately 500 tickets per month within SLA. The role works closely with the Project Provisioning and Customer Experience teams to ensure a seamless customer journey and drives continual process improvement to help build a high-performing, scalable Mobile Support function. Additionally, you will be responsible for: • To promote and conduct exemplary customer satisfaction standards throughout all work conducted • To provide support for all smart devices and first level support for all platforms (Android/iOS) to leverage all knowledgebase articles and individual expertise to resolve mobile incidents quickly • Manage and resolve mobile service requests within SLA e.g. SIM swaps, cease/replace, account amendments, and tariff changes • To work all tariff changes, Bolt-Ons and mobile alerts thorough and effectively using best practice. To quickly identify risk where appropriate and in relation to customers mobile utilisation and spend • To effectively plan and have oversight of the various requests within the team s ownership, to execute the mobile requests within SLA • Ensuring you are kept up to date on all suppliers portals, identifying any issues that are present or may arise, effectively communicating with all suppliers • Ensure that during your designated on-call week, you have the on-call phone and laptop with you • Work closely with the Head of Technical Services to help build a high-performing department that is structured for growth, scalability, and increased automation over time, including lesson learned internal process • Provide monthly reporting to the Head of Technical Services on team performance: ticket volumes, SLA/KPI adherence, backlog status, and root cause trends Salary £36-£40k DOE Hybrid working for a good work/life balance The talents we are excited to see You will have the following experience/skills: • At least 5 GCSE Grades at C level or above to include Maths and English • Previous experience in a mobile support, customer service, or co-ordination role required, with previous team leader or supervisory experience preferred • Working knowledge of UK mobile carrier processes (EE, O2, Vodafone) is essential • Keen eye for detail and strong conflict resolution • Excellent customer care skills and work ethic • Proven ability to lead, coach, and develop a team • Ability to communicate verbally and in writing in a professional manner • Exposure to Halo PSA or Dynamics 365 CRM desirable • Aligned with the Opus core values Your exclusive benefits • A comprehensive Private Healthcare and Cash Plan • Pension and life insurance • Enhanced Maternity and Paternity • Entry to the £3,000 quarterly Dreamball draw • Personalised training and development pathways • Regular fully funded companywide events • Monthly outstanding performer accolades • Enriching paid volunteering days • A rewarding Refer a friend scheme (£1,000) • The flexibility to adjust your holiday allowance (25 days pa) • Complimentary daily breakfasts in the office Where your values align with ours Work together to win together Be brave and think differently Own it and never give up Strive to be the best Stay curious and keep learning Meet Opus Established in 1992, we are different to the rest, priding ourselves on being a customer-driven and service-led technology provider. Our focus is delivering tailored technology with purpose and building long-term partnerships with our clients. By joining Opus, you embark on an exhilarating journey filled with impactful projects and continuous professional development, empowering you to expand your expertise and leave a significant mark on businesses nationally. We have a Culture Club led by award-winning colleagues from across the business, giving our people a voice and helping shape a positive, inclusive workplace culture. From gathering feedback to social initiatives like our book and film club, it s all about bringing people together and creating a more engaging place to work. If you're ready to be part of a dynamic team and help us reach new heights, we'd love to hear from you.
Interaction Recruitment
Assistant Accountant - 6 month Fixed Term Contract
Interaction Recruitment Ramsey, Cambridgeshire
Assistant Accountant - 6 month contract Location: Huntingdon (On-site) Salary: £32k - £38k + Benefits (Depending on Experience) We are delighted to be partnering with a well-established and growing manufacturing organisation to recruit an Assistant Accountant. This is an excellent opportunity to join an innovative business operating across multiple high-performance industries, offering real scope to develop and make an impact, with potential for a permanent role after the initial contract period. Reporting into the Senior Management Accountant, you will play a key role in supporting the finance function and contributing to continuous improvement across financial processes. Key Responsibilities Maintain daily and monthly cashflow forecasts Assist with the preparation of monthly management accounts, including: Trial Balance Profit & Loss Balance Sheet Variance analysis with commentary Reconcile control accounts Post accruals, prepayments, and other journals (including sales, cost of sales, and payroll) Maintain the fixed asset register and process depreciation Support budgeting processes and monthly cost reporting to department managers Assist with year-end processes and financial analysis Conduct financial reporting and ad hoc investigations Perform daily banking activities and bank reconciliations Support VAT return preparation (quarterly) Calculate product gross margins Contribute to the development of financial systems and internal controls About You Minimum 3 years experience in a similar role, ideally within a manufacturing environment is essential AAT/CIMA part-qualified or actively studying towards a professional accounting qualification Strong attention to detail and high level of accuracy Confident communicator with the ability to work cross-functionally Proactive, self-motivated, and adaptable in a fast-paced environment Advanced Excel skills (including pivot tables, SUMIFs, VLOOKUPs) What s on Offer Opportunity to join a growing and forward-thinking business Exposure to a broad finance remit Support for ongoing professional development Collaborative and dynamic working environment Suitable candidates must live in a commutable location and be available to interview and start work at short notice For further information, please contact Kul Mahal on (phone number removed) or email, (url removed) INDFIN
Aug 12, 2026
Contractor
Assistant Accountant - 6 month contract Location: Huntingdon (On-site) Salary: £32k - £38k + Benefits (Depending on Experience) We are delighted to be partnering with a well-established and growing manufacturing organisation to recruit an Assistant Accountant. This is an excellent opportunity to join an innovative business operating across multiple high-performance industries, offering real scope to develop and make an impact, with potential for a permanent role after the initial contract period. Reporting into the Senior Management Accountant, you will play a key role in supporting the finance function and contributing to continuous improvement across financial processes. Key Responsibilities Maintain daily and monthly cashflow forecasts Assist with the preparation of monthly management accounts, including: Trial Balance Profit & Loss Balance Sheet Variance analysis with commentary Reconcile control accounts Post accruals, prepayments, and other journals (including sales, cost of sales, and payroll) Maintain the fixed asset register and process depreciation Support budgeting processes and monthly cost reporting to department managers Assist with year-end processes and financial analysis Conduct financial reporting and ad hoc investigations Perform daily banking activities and bank reconciliations Support VAT return preparation (quarterly) Calculate product gross margins Contribute to the development of financial systems and internal controls About You Minimum 3 years experience in a similar role, ideally within a manufacturing environment is essential AAT/CIMA part-qualified or actively studying towards a professional accounting qualification Strong attention to detail and high level of accuracy Confident communicator with the ability to work cross-functionally Proactive, self-motivated, and adaptable in a fast-paced environment Advanced Excel skills (including pivot tables, SUMIFs, VLOOKUPs) What s on Offer Opportunity to join a growing and forward-thinking business Exposure to a broad finance remit Support for ongoing professional development Collaborative and dynamic working environment Suitable candidates must live in a commutable location and be available to interview and start work at short notice For further information, please contact Kul Mahal on (phone number removed) or email, (url removed) INDFIN
Kingdom People
Sales Support Administrator
Kingdom People Barnton, Cheshire
Job Title: Sales Support Administrator Salary: 26,500 Location: Northwich Our client is currently looking to expand their team and hire an additional sales support administrator. An excellent opportunity to join a growing organisation that prides themself on delivering a first class services to their ever expanding client base. This role is supporting the key account managers, been the first point of contact for customers regarding product information, processing orders etc. Main Duties: Collaborate with Account Managers to provide pre and post-sales support, ensuring seamless customer experiences. Source solutions and engage with suppliers for run rate products / software / services. Provide accurate quotes to customers. Act as a key point of contact and ensure orders are processed accurately and in line with contractual SLAs. Engage with clients to gather feedback, address inquiries, and provide solutions. Monitor and expedite client orders to ensure delivery within client SLAs, resolving any delivery issues ensuring the customer is informed as appropriate. Maintain accurate and up-to-date records of customer interactions in our CRM system. Ensure compliance with internal best practice processes. Work in collaboration with internal departments such as finance, logistics, sales and purchasing. To undertake additional duties that may be required from time to time. INDAB
Aug 12, 2026
Full time
Job Title: Sales Support Administrator Salary: 26,500 Location: Northwich Our client is currently looking to expand their team and hire an additional sales support administrator. An excellent opportunity to join a growing organisation that prides themself on delivering a first class services to their ever expanding client base. This role is supporting the key account managers, been the first point of contact for customers regarding product information, processing orders etc. Main Duties: Collaborate with Account Managers to provide pre and post-sales support, ensuring seamless customer experiences. Source solutions and engage with suppliers for run rate products / software / services. Provide accurate quotes to customers. Act as a key point of contact and ensure orders are processed accurately and in line with contractual SLAs. Engage with clients to gather feedback, address inquiries, and provide solutions. Monitor and expedite client orders to ensure delivery within client SLAs, resolving any delivery issues ensuring the customer is informed as appropriate. Maintain accurate and up-to-date records of customer interactions in our CRM system. Ensure compliance with internal best practice processes. Work in collaboration with internal departments such as finance, logistics, sales and purchasing. To undertake additional duties that may be required from time to time. INDAB
Greencore (Formally Bakkavor Group)
Hygiene Section Leader
Greencore (Formally Bakkavor Group) Roundway, Wiltshire
Internal Job Description Salary: Competitive salary Benefits: Company share save scheme, matched pension scheme , Life insurance up to 4x salary Location: Greencore Desserts Devizes, Hopton Industrial Estate, London Rd, Devizes, SN10 2EU Ways of Working: Site Based Hours of work: Sunday - Thursday: Nights 22:00-06:00 Contract Type: Permanent Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Our site in Devizes, Wiltshire, specialises in chilled desserts, including tarts, doughnuts, crumbles, pies, and pastries. The site employs over 580 people and is located close to Swindon, producing high-quality products at scale. What you'll be doing As a Hygiene Section Leader your key focus will be to lead and motivate the Hygiene team ensuring our high Hygiene standards are met and records are maintained accurately. Role Accountabilities: Ensure agreed controls for safe working practices in relation to personnel, chemicals, processes or raw materials are adhered to. Maintain departmental housekeeping, hygiene standards as well as quality standards. Ensuring that all data and records are maintained accurately. Manage allocated labour resources to ensure performance standards are achieved. Manage performance and attendance of the team including first level formal written disciplinary action, performance review, and absence management including return to work procedures. Ensure the team are correctly deployed and are performing in adherence to the plan. Manage breaks and shift changeover process to ensure it does not disrupt productivity and workflow. To work within predefined cost efficiencies to maximise all resources and reduce wastage. Ensure all staff are trained on hygiene procedures with regards to standards and Health and Safety developing a multi-skilled team. Actively coach, develop, and recruit team members to the required level of competence to encourage continuous improvement within the business. Encourage the Greencore values and a positive culture, whilst fostering good employee relations through fair, consistent and effective people management. Maintain effective communication between staff and management with internal and external customers. Highlight training needs to the Hygiene Section Manager. What we're looking for Able to work nights Experience working within a hygiene or industrial cleaning environment Strong IT skills Proven supervisory experience Hands-on, proactive approach to work Strong numerical skills Excellent verbal and written communication skill We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Matched Pension Scheme Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on-the-job training and development opportunities to further your career. Greencore and its recruitment partners never charge candidates any fees at any stage of the hiring process. Any request for payment relating to a job opportunity should be considered fraudulent. We reserve the right to close this advertisement before the stated closing date.
Aug 12, 2026
Full time
Internal Job Description Salary: Competitive salary Benefits: Company share save scheme, matched pension scheme , Life insurance up to 4x salary Location: Greencore Desserts Devizes, Hopton Industrial Estate, London Rd, Devizes, SN10 2EU Ways of Working: Site Based Hours of work: Sunday - Thursday: Nights 22:00-06:00 Contract Type: Permanent Why Greencore? Following the combination with Bakkavor in January 2026, we're one of the UK's leading creators of convenience food, driven by a simple purpose: to make every day taste better. As a vibrant and fast-moving business, we're proud to employ over 28,000 talented colleagues across 36 manufacturing sites and 21 distribution depots in the UK and the US. Together, we bring delicious food to life. Our products cover every meal occasion from breakfast through to dinner and dessert, with lunch and snacking in between. In FY25, our shared passion helped us achieve combined revenues of approximately £4bn. Our extensive direct to store (DTS) network, with 17 depots across the UK, allows us to deliver fresh and frozen food both our own and from trusted partners to thousands of stores every day, ensuring consumers enjoy the very best, whenever and wherever they shop. Our site in Devizes, Wiltshire, specialises in chilled desserts, including tarts, doughnuts, crumbles, pies, and pastries. The site employs over 580 people and is located close to Swindon, producing high-quality products at scale. What you'll be doing As a Hygiene Section Leader your key focus will be to lead and motivate the Hygiene team ensuring our high Hygiene standards are met and records are maintained accurately. Role Accountabilities: Ensure agreed controls for safe working practices in relation to personnel, chemicals, processes or raw materials are adhered to. Maintain departmental housekeeping, hygiene standards as well as quality standards. Ensuring that all data and records are maintained accurately. Manage allocated labour resources to ensure performance standards are achieved. Manage performance and attendance of the team including first level formal written disciplinary action, performance review, and absence management including return to work procedures. Ensure the team are correctly deployed and are performing in adherence to the plan. Manage breaks and shift changeover process to ensure it does not disrupt productivity and workflow. To work within predefined cost efficiencies to maximise all resources and reduce wastage. Ensure all staff are trained on hygiene procedures with regards to standards and Health and Safety developing a multi-skilled team. Actively coach, develop, and recruit team members to the required level of competence to encourage continuous improvement within the business. Encourage the Greencore values and a positive culture, whilst fostering good employee relations through fair, consistent and effective people management. Maintain effective communication between staff and management with internal and external customers. Highlight training needs to the Hygiene Section Manager. What we're looking for Able to work nights Experience working within a hygiene or industrial cleaning environment Strong IT skills Proven supervisory experience Hands-on, proactive approach to work Strong numerical skills Excellent verbal and written communication skill We're not all the same at Greencore and our differences help us to make every day taste better for all our stakeholders. We truly put our people at the core and are proud of our diversity. If this sounds like you, join us and grow with Greencore, and be a part of driving our future success. What you'll get in return Competitive salary and job-related benefits Holidays Matched Pension Scheme Life insurance up to 4x salary Company share save scheme Greencore Qualifications Exclusive Greencore employee discount platform Access to a full Wellbeing Centre platform Enhanced parental leave and menopause policies Throughout your time at Greencore, you will be supported with on-the-job training and development opportunities to further your career. Greencore and its recruitment partners never charge candidates any fees at any stage of the hiring process. Any request for payment relating to a job opportunity should be considered fraudulent. We reserve the right to close this advertisement before the stated closing date.
Parkside
Financial Controller
Parkside Slough, Berkshire
Financial Controller About the Role We are seeking an experienced and commercially minded Financial Controller to lead our finance function and play a key role in supporting the business's continued growth and success. Reporting to senior leadership, you will be responsible for the integrity of financial reporting, cash flow management, budgeting and forecasting, financial controls, and team leadership. This is an excellent opportunity for a qualified accountant who enjoys combining strong technical expertise with commercial insight and people management. The successful candidate will lead month-end and year-end processes, oversee Accounts Payable and Credit Control teams, drive process improvements, and provide strategic financial support across the organisation. Key Responsibilities Financial Reporting & Management Accounts Lead monthly, quarterly, and annual financial close processes. Ensure accurate and timely production of management accounts. Deliver meaningful financial analysis and commentary to senior management. Maintain compliance with accounting standards, internal controls, and company policies. Cash Flow & Working Capital Management Monitor and manage daily cash flow and liquidity. Prepare and maintain rolling cash flow forecasts. Drive improvements in working capital performance. Manage banking relationships and support funding requirements. Budgeting, Forecasting & Financial Planning Lead the annual budget and periodic forecasting processes. Partner with departmental leaders to monitor financial performance. Analyse variances and provide commercial recommendations. Support strategic decision-making through financial modelling and business analysis. Financial Controls, Compliance & Audit Maintain robust financial controls and governance frameworks. Coordinate external audits and statutory reporting requirements. Ensure compliance with tax, VAT, and regulatory obligations. Identify and implement process and system improvements. Team Leadership & Development Lead, mentor, and develop finance team members. Foster a high-performing, collaborative finance culture. Drive automation, reporting enhancements, and operational efficiencies. Support continuous professional development across the finance team. Credit Control Leadership Manage and develop the Credit Control function. Oversee debt collection strategies and customer account management. Minimise bad debt exposure through effective controls and processes. Ensure timely escalation and resolution of overdue accounts. Accounts Payable Leadership Oversee the Accounts Payable function and supplier payment processes. Ensure accurate invoice processing and approval workflows. Maintain strong supplier relationships. Strengthen controls across the purchase-to-pay cycle. About You You will be a proactive and commercially focused finance professional with strong leadership skills and a passion for driving continuous improvement. Qualifications Fully qualified accountant (ACA, ACCA, CIMA or equivalent). Degree in Accounting, Finance, Business, or a related discipline preferred. Strong knowledge of UK GAAP, IFRS, and financial reporting standards. Advanced Excel skills and experience using financial systems. Experience with ERP systems such as Sage 200, Microsoft Dynamics 365, or similar platforms is desirable. Experience Minimum 5 7 years' finance experience. At least 2 3 years in a senior finance leadership role such as Financial Controller, Finance Manager, Senior Management Accountant, or Assistant Financial Controller. Proven experience managing month-end and year-end close processes. Strong background in budgeting, forecasting, management reporting, and cash flow management. Demonstrable experience managing Accounts Payable and Credit Control teams. Experience leading audits, statutory compliance, and financial control improvements. Experience within a fast-paced or multi-entity environment is advantageous. Skills & Competencies Excellent leadership and people management skills. Strong analytical and problem-solving abilities. Exceptional attention to detail and accuracy. Ability to communicate financial information effectively to non-financial stakeholders. Strong organisational and time management skills. Commercially aware with a strong business partnering approach. Proactive mindset with a focus on process improvement and automation. What they Offer Competitive salary and benefits package. Opportunity to play a key role in a growing organisation. Collaborative and supportive working environment. Career development and progression opportunities. The chance to influence strategic decision-making and drive business performance.
Aug 12, 2026
Full time
Financial Controller About the Role We are seeking an experienced and commercially minded Financial Controller to lead our finance function and play a key role in supporting the business's continued growth and success. Reporting to senior leadership, you will be responsible for the integrity of financial reporting, cash flow management, budgeting and forecasting, financial controls, and team leadership. This is an excellent opportunity for a qualified accountant who enjoys combining strong technical expertise with commercial insight and people management. The successful candidate will lead month-end and year-end processes, oversee Accounts Payable and Credit Control teams, drive process improvements, and provide strategic financial support across the organisation. Key Responsibilities Financial Reporting & Management Accounts Lead monthly, quarterly, and annual financial close processes. Ensure accurate and timely production of management accounts. Deliver meaningful financial analysis and commentary to senior management. Maintain compliance with accounting standards, internal controls, and company policies. Cash Flow & Working Capital Management Monitor and manage daily cash flow and liquidity. Prepare and maintain rolling cash flow forecasts. Drive improvements in working capital performance. Manage banking relationships and support funding requirements. Budgeting, Forecasting & Financial Planning Lead the annual budget and periodic forecasting processes. Partner with departmental leaders to monitor financial performance. Analyse variances and provide commercial recommendations. Support strategic decision-making through financial modelling and business analysis. Financial Controls, Compliance & Audit Maintain robust financial controls and governance frameworks. Coordinate external audits and statutory reporting requirements. Ensure compliance with tax, VAT, and regulatory obligations. Identify and implement process and system improvements. Team Leadership & Development Lead, mentor, and develop finance team members. Foster a high-performing, collaborative finance culture. Drive automation, reporting enhancements, and operational efficiencies. Support continuous professional development across the finance team. Credit Control Leadership Manage and develop the Credit Control function. Oversee debt collection strategies and customer account management. Minimise bad debt exposure through effective controls and processes. Ensure timely escalation and resolution of overdue accounts. Accounts Payable Leadership Oversee the Accounts Payable function and supplier payment processes. Ensure accurate invoice processing and approval workflows. Maintain strong supplier relationships. Strengthen controls across the purchase-to-pay cycle. About You You will be a proactive and commercially focused finance professional with strong leadership skills and a passion for driving continuous improvement. Qualifications Fully qualified accountant (ACA, ACCA, CIMA or equivalent). Degree in Accounting, Finance, Business, or a related discipline preferred. Strong knowledge of UK GAAP, IFRS, and financial reporting standards. Advanced Excel skills and experience using financial systems. Experience with ERP systems such as Sage 200, Microsoft Dynamics 365, or similar platforms is desirable. Experience Minimum 5 7 years' finance experience. At least 2 3 years in a senior finance leadership role such as Financial Controller, Finance Manager, Senior Management Accountant, or Assistant Financial Controller. Proven experience managing month-end and year-end close processes. Strong background in budgeting, forecasting, management reporting, and cash flow management. Demonstrable experience managing Accounts Payable and Credit Control teams. Experience leading audits, statutory compliance, and financial control improvements. Experience within a fast-paced or multi-entity environment is advantageous. Skills & Competencies Excellent leadership and people management skills. Strong analytical and problem-solving abilities. Exceptional attention to detail and accuracy. Ability to communicate financial information effectively to non-financial stakeholders. Strong organisational and time management skills. Commercially aware with a strong business partnering approach. Proactive mindset with a focus on process improvement and automation. What they Offer Competitive salary and benefits package. Opportunity to play a key role in a growing organisation. Collaborative and supportive working environment. Career development and progression opportunities. The chance to influence strategic decision-making and drive business performance.
Pro-Finance
Audit Senior
Pro-Finance Bournemouth, Dorset
Audit Senior Bournemouth £35,000 - £45,000 Do you want a firm that offers fantastic flexibility and only requires you to come into the office twice a week? With core hours that work for you? We are looking for strong and dedicated individuals who are ACA / ACCA qualified or Finalists, to join this prestigious and supportive firm. Individuals will preferably be from a non-specialist sector background, who are driven, want to work for a company that give twice yearly promotion opportunities, fantastic culture, social events, continuous training, and paid overtime / time off in lieu! What's great about this Accounts Manager role? Hybrid working model - 2 days a week in the office Full study support for part-qualified individuals Opportunities to manage a small portfolio Flexible working hours Paid overtime or Time off in lieu Room for quick progression Welcoming and friendly team Your role as an Audit Senior: You'll be responsible for supporting the team by providing a professional and efficient service to a wide range of corporate audit clients in Bournemouth. Leading audits from planning through to completion and ensuring work is completed in time and within budget. In this firm, Audit Seniors are often given the opportunity to manage a small portfolio of jobs, which helps you to develop the next stage of your career progression! Arranging and attending client visits and building strong, last lasting relationships. Supporting and mentoring junior auditors in the team. Opportunities to get involved in ad hoc projects may also be available from time to time. What you'll need to succeed: You will be ACA/ACCA qualified or a Finalist. A minimum of 2.5 years audit experience within a UK accountancy practice experience. Enthusiasm to progress and lead the team forward. Ability to communicate with internal teams and clients on site and remotely. A driving licence and access to your own vehicle would be a great asset - particularly for client visits. What next: Interviews are taking place as early as next week, please contact me directly on As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Aug 12, 2026
Full time
Audit Senior Bournemouth £35,000 - £45,000 Do you want a firm that offers fantastic flexibility and only requires you to come into the office twice a week? With core hours that work for you? We are looking for strong and dedicated individuals who are ACA / ACCA qualified or Finalists, to join this prestigious and supportive firm. Individuals will preferably be from a non-specialist sector background, who are driven, want to work for a company that give twice yearly promotion opportunities, fantastic culture, social events, continuous training, and paid overtime / time off in lieu! What's great about this Accounts Manager role? Hybrid working model - 2 days a week in the office Full study support for part-qualified individuals Opportunities to manage a small portfolio Flexible working hours Paid overtime or Time off in lieu Room for quick progression Welcoming and friendly team Your role as an Audit Senior: You'll be responsible for supporting the team by providing a professional and efficient service to a wide range of corporate audit clients in Bournemouth. Leading audits from planning through to completion and ensuring work is completed in time and within budget. In this firm, Audit Seniors are often given the opportunity to manage a small portfolio of jobs, which helps you to develop the next stage of your career progression! Arranging and attending client visits and building strong, last lasting relationships. Supporting and mentoring junior auditors in the team. Opportunities to get involved in ad hoc projects may also be available from time to time. What you'll need to succeed: You will be ACA/ACCA qualified or a Finalist. A minimum of 2.5 years audit experience within a UK accountancy practice experience. Enthusiasm to progress and lead the team forward. Ability to communicate with internal teams and clients on site and remotely. A driving licence and access to your own vehicle would be a great asset - particularly for client visits. What next: Interviews are taking place as early as next week, please contact me directly on As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Acorn by Synergie
Customer Care Account Manager
Acorn by Synergie Newton Abbot, Devon
Customer Care Account Manager Near Newton Abbot £26,000-£30,000 8:30am-5pm Monday-Friday office based + one Saturday in 4 until 12pm Permanent Introduction Acorn by Synergie is seeking an internal Customer Account Manager near Newton Abbot. This role is ideal for candidates with a background in retail, hospitality management, or customer care management, and offers the opportunity to gain an click apply for full job details
Aug 12, 2026
Full time
Customer Care Account Manager Near Newton Abbot £26,000-£30,000 8:30am-5pm Monday-Friday office based + one Saturday in 4 until 12pm Permanent Introduction Acorn by Synergie is seeking an internal Customer Account Manager near Newton Abbot. This role is ideal for candidates with a background in retail, hospitality management, or customer care management, and offers the opportunity to gain an click apply for full job details
Lancer Scott Holdings Ltd
Invoicing Administrator
Lancer Scott Holdings Ltd Bristol, Gloucestershire
Why work for us? Established in 1998 Lancer Scott offers renowned high-quality construction projects and facilities management services. Based in the heart of Bristol we have enjoyed success and significant growth, particularly in the last four years with turnover increasing from £56 million in 2020 to £125 million in 2025. To ensure our business remains fully supported we are investing into our people strategy and infrastructure to give our employees the tools to perform to the best of their ability. If you would like to join a rapidly expanding business that can offer up good opportunities for career development and professional personal growth, you should apply today and lets talk. What will be my core responsibilities? To be the first point of contact to our external and internal clients, supporting the business in processing new and existing work orders via our internal system. Playing a key role within the Service Delivery Team to ensure we provide an exceptional client experience. You will be held accountable and responsible for specific Accounts/ Contracts and understanding the contract scope. Carrying out all elements of scheduling Maintenance work and ensuring all information on each work order remains current and up to date. This role will be based in our Head office in Central Bristol. Build strong relationships with external and internal clients, delivering an exceptional client experience. Be the first point of contact for clients and engineers that are contacting the Service Delivery Team by phone or email. Ensure all work orders are recorded accurately, allocated and processed in line with the process via our internal CAFM system and client portals. Respond to enquires from our Clients, Account Managers and Engineers within set timescales. Ensure work orders are processed meeting client SLAs, KPIs and internal process. Maintain diary management and ensure that all tasks set by Team Leader and Head of Service Delivery are completed with the correct timeframe. Meet all client requirements set by Account Mangers & Head of Service Delivery. Manage and monitor the mailbox throughout the day highlighting emergency call outs for team members to action. Ensure all works are assigned to the correct LS Engineer/ Subcontractor via skill set and area and that each day is strategically planned, and all work is to be delivered & completed within the FSLA. Manage all works sent to a subcontractor, raising purchase orders at the correct mandate level. Obtaining weekly updates/ ETAs transferring all information to both Lancer Scott CAFM system and Client portal. What skills and experience do I need to be successful in this role? A customer-focused attitude and willingness to problem solve and help. Strong attention to detail. Happy and able to work at pace and be flexible to respond to customer needs. Excellent organisational skill with the ability to multitask, prioritise and meet deadlines. Proficiency in Microsoft Office Suite including Word, Excel and Outlook and to learn new systems. A professional communication style, both written and verbal. A collaborative approach to contribute to team success. We are an equal opportunities employer committed to creating a diverse and inclusive environment and welcome applications from all suitably qualified candidates.
Aug 12, 2026
Full time
Why work for us? Established in 1998 Lancer Scott offers renowned high-quality construction projects and facilities management services. Based in the heart of Bristol we have enjoyed success and significant growth, particularly in the last four years with turnover increasing from £56 million in 2020 to £125 million in 2025. To ensure our business remains fully supported we are investing into our people strategy and infrastructure to give our employees the tools to perform to the best of their ability. If you would like to join a rapidly expanding business that can offer up good opportunities for career development and professional personal growth, you should apply today and lets talk. What will be my core responsibilities? To be the first point of contact to our external and internal clients, supporting the business in processing new and existing work orders via our internal system. Playing a key role within the Service Delivery Team to ensure we provide an exceptional client experience. You will be held accountable and responsible for specific Accounts/ Contracts and understanding the contract scope. Carrying out all elements of scheduling Maintenance work and ensuring all information on each work order remains current and up to date. This role will be based in our Head office in Central Bristol. Build strong relationships with external and internal clients, delivering an exceptional client experience. Be the first point of contact for clients and engineers that are contacting the Service Delivery Team by phone or email. Ensure all work orders are recorded accurately, allocated and processed in line with the process via our internal CAFM system and client portals. Respond to enquires from our Clients, Account Managers and Engineers within set timescales. Ensure work orders are processed meeting client SLAs, KPIs and internal process. Maintain diary management and ensure that all tasks set by Team Leader and Head of Service Delivery are completed with the correct timeframe. Meet all client requirements set by Account Mangers & Head of Service Delivery. Manage and monitor the mailbox throughout the day highlighting emergency call outs for team members to action. Ensure all works are assigned to the correct LS Engineer/ Subcontractor via skill set and area and that each day is strategically planned, and all work is to be delivered & completed within the FSLA. Manage all works sent to a subcontractor, raising purchase orders at the correct mandate level. Obtaining weekly updates/ ETAs transferring all information to both Lancer Scott CAFM system and Client portal. What skills and experience do I need to be successful in this role? A customer-focused attitude and willingness to problem solve and help. Strong attention to detail. Happy and able to work at pace and be flexible to respond to customer needs. Excellent organisational skill with the ability to multitask, prioritise and meet deadlines. Proficiency in Microsoft Office Suite including Word, Excel and Outlook and to learn new systems. A professional communication style, both written and verbal. A collaborative approach to contribute to team success. We are an equal opportunities employer committed to creating a diverse and inclusive environment and welcome applications from all suitably qualified candidates.

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