15291 jobs found

Sales & Customer Service Team Leader 45k- 50k Godalming, Surrey Office-based Full-time (37.5 hrs) Must be within commuting distance of Godalming Occasional travel to Oxted required We're looking for an experienced and driven Sales & Customer Service Team Leader to lead a high-performing team within a vibrant, customer-focused business. This is a fantastic opportunity to join an award-winning organisation known for its quality, service, and strong team culture. The Role You'll lead two front-line teams (circa 10 people) across Godalming and Oxted locations. Your focus will be on: Driving new business sales performance Delivering excellent client service and retention Ensuring operational efficiency and compliance Developing a positive, high-performing team culture Key Responsibilities Deliver and exceed team sales targets Maintain operational and service standards Coach, support and develop team members Foster a positive, inclusive and results-driven culture Ensure compliance within a regulated environment Contribute to the wider Senior Leadership Team About You We're looking for a confident, proactive leader who can take ownership and make sound decisions. You will have: Minimum 3 years' experience managing teams Strong communication and leadership skills A coaching mindset with the ability to develop others A positive, "can-do" attitude High levels of discretion and professionalism A full UK driving licence Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

A sector leading manufacturer of precision components to the Aerospace & Defence sectors has a new vacancy for a Customer Service Advisor. Joining at a time of expansion, you will be the main point of contact for key customer accounts and ensure they have a positive customer experience, to ensure repeat business. The Role: Develop long term relationships with key customers. Customer Order Contract Review, Entry and Acknowledgement. Communicating timely and accurate information to customers. Liaising with operations to provide detailed information on orders. Working collaboratively with customers on order book management. Providing information to support customer meetings and site visits and attending those meetings as required. Managing customer complaints regarding paperwork errors and other delivery problems. Supporting other activities within the team as required. The Person: A confident communicator, you will ideally have previous experience in a customer facing role. Good influencing skills and able to communicate with people at all levels. High level of organisational skills and able to prioritise and manage own time Good IT Skills in Excel and Outlook Experience of working in a high pressure and fast paced environment. High level or accuracy.

Sustainability Manager - Data and Insights East Leake (Hybrid) Here at Saint-Gobain Interior Solutions (British Gypsum and Isover) we are looking for a Sustainability Manager - Data and Insights to drive the strategy and delivery of sustainability data and certification initiatives across products, systems and wider business. You will ensure we meet and exceed customer expectations and stand out in the market by owning and elevating our sustainability data and embedding it across systems and digital tools to ensure that it's accessible and genuinely adds value for our customers. You will be the go-to expert for Environmental Product Declarations (EPDs) and sustainability certifications, turning data into insight, supporting commercial opportunities, and bringing our story to life through compelling customer-facing content. You'll also lead sustainability training and engagement internally and externally, while strengthening our British Gypsum and Isover brands, supporting growth and aligning with what matters most to our customers. What we're looking for: Degree or qualification in a sustainability, environmental or design discipline Knowledge in sustainability regulations, standards and product certifications Experience in project management Experience in analysing data and insights to identify trends and inform decision-making Knowledge in Life Cycle Assessments and green building certifications is highly advantageous What you will be doing: This is a hugely varied role. You'll have responsibility across numerous areas including sustainability certifications, data, market insights, internal competency, and external training. Duties will include, but are not limited to: Lead EPD data collection with plant teams and coordination with the Life Cycle Analysis Team Own the sustainability certification roadmap aligned to customer and market needs Lead the BES 6001 audit management Own the sustainability data framework and integration of sustainability data into core digital systems and tools Develop and deliver the internal sustainability training programme Develop and deliver external sustainability trainings for customers and stakeholders Provide regular customer and market insight, benchmarking, and trends to inform business decision-making Support customer understanding of sustainability data, certifications and system performance Is Saint-Gobain UK & Ireland an inclusive employer? Saint-Gobain is a worldwide leader in light and sustainable construction, following our purpose of 'Making the World a Better Home'. We play a part in improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role. Whilst we can't promise to meet every request when we're recruiting, we do promise to listen. If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you!

4Recruitment Services are seeking a Housing & Welfare Officer to work for our client based in Walsall. Purpose of the role: To provide a highly specialised Housing and Welfare service an all matters relating to Housing, Housing rights in accordance with the homelessness legislation, income maximisation, promotion of welfare benefits, protection of welfare rights and the delivery of increased prosperity and wellbeing to customers across the borough in accordance with Council policy, procedure and objectives. To support the delivery of joint working and externally funded projects and initiatives within the service and with other partner agencies/stakeholders. To represent customers in Tribunals and/or Court Hearings in relation to Housing and Welfare matters. DUTIES AND RESPONSIBILITIES INCLUDE: To work with members of the public who are applying for housing or welfare benefits assistance from the Council, offering high standards of customer care at all times. To work effectively and efficiently to assess risk and escalate issues of concern, minimise customer-waiting times, reduce the number of missed and unanswered telephone calls and to maximise the resolution of all customer enquiries at the first point of contact. To prevent and resolve homelessness wherever possible by providing advice, support and information to those with housing need To assess the suitability of households for participation in the Council s private rented sector access scheme (direct lettings) based on their present housing situation, income, support needs and other circumstances. To advise households looking for private rented sector accommodation in relation to their obligations as a tenant and to provide appropriate support and assistance in any efforts made to secure accommodation; including support and assistance in relation to the accurate and timely submission of Housing Benefit claims and the updating/completion of any other claim for welfare benefits. To make decisions on the outcome of individual homelessness applications in cases under Part VII of the Housing Act 1996 as amended, accepting or refusing duties as appropriate in accordance with statute, case law and the Homelessness Code of Guidance. In line with framework of statute law, Central government guidance, case law precedents, and other relevant legal instruments. To manage the assisted choice process for applicants who are assessed as having a priority for housing under the Council s scheme of allocation and nominations. To make appropriate referrals to other agencies where the nature of their support needs requires a more complex level of intervention e.g. applicants with serious mental health issues, ex-offenders, entrenched rough sleepers and applicants with serious substance misuse problems. To be responsible for the nomination of applicants with sufficient priority for housing association and other accommodation (including long term temporary accommodation and private rented sector) in accordance with the Council s scheme of allocation. To provide appropriate advice and information about welfare benefits and housing options to all callers requiring assistance. To provide an advice and information service to non-priority need applicants to assist them in their own efforts to secure suitable accommodation. To carry out full housing options interviews/assessments with all applicants threatened with homelessness, carrying out enquiries into applicants circumstances, checking and verifying documents where housing assistance is requested, providing advice and appropriate assistance including money advice to enable applicants to remain in existing accommodation or to source alternative affordable accommodation. To prevent and resolve homelessness wherever possible by negotiation with and/or between personal callers, their families, landlords, solicitors, financial institutions and other housing providers. ESSENTIAL REQUIREMENTS INCLUDE: Proven experience of working in line with Housing Legislation, Welfare Benefits, Housing and Council Tax benefit, money management, regulations and working practises. Proven knowledge and ability to interpret legislation and law and how it impacts customer service deliver. Proven experience of developing and maintaining good working relationships with a wide range of stakeholders. An ability to understand people and the complex nature of some of their interactions Enhanced DBS check Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email (url removed)

Hire Controller - Wokingham Job Opportunity : Customer Service Coordinator (Hire Desk) Location: Wokingham Contract Type: Temp To Perm Hourly Rate: starting at 13.50ph, depending on experience Working Pattern: Full Time Key Responsibilities : Raising Contracts: Ensure all contracts are processed efficiently. Dealing with Customer and Driver Queries: Provide outstanding support to our customers and drivers, ensuring their needs are met. Organising and Maintaining the Work Planner: Keep our operations running smoothly by managing schedules effectively. Taking New Orders: Facilitate new orders and maintain strong relationships with current customers. The ideal candidate Previous experience in the hire industry. Strong communication skills to handle a high volume of calls and enquiries. Ability to work under pressure in a fast-paced environment. Excellent time management and organisational skills. A proactive attitude. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Service Desk Lead Rate - 450 - 500 (A Day) Duration - 12 Months (Initially) Location - Uxbridge (On-site) Ir35 - Inside (Must use an umbrella company) We're looking for an experienced Service Desk Lead to join a well-established organisation on an initial 12-month contract. This is a fantastic opportunity for a customer-focused IT Service Management professional with strong leadership capabilities to drive operational excellence, service improvement initiatives, and stakeholder engagement across the business. As Service Desk Lead, you will manage and develop the Service Desk function, ensuring the delivery of a high-quality support service while contributing to strategic planning, service performance, and continuous improvement. Key Responsibilities Lead, mentor and develop the Service Desk team, fostering a collaborative and high-performing environment. Drive service improvement initiatives and ensure support services continue to meet evolving business requirements. Work closely with the Digital Customer Services Manager on long-term planning, resource management, budgeting and service development. Manage stakeholder relationships, proactively gathering feedback and ensuring excellent customer service delivery. Act as the operational lead during major incidents, coordinating resolution efforts and minimising business impact. Serve as the escalation point for complex Service Desk issues, ensuring prompt and effective resolution. Ensure agreed service levels are maintained across Service Desk operations, staffing and technology. Build effective relationships with internal teams, suppliers and external stakeholders. Oversee and facilitate service desk-related training across the organisation. Represent the Service Desk function in operational meetings, change boards and key organisational events. Deputise for the Digital Customer Services Manager when required. Act as a role model within the Digital Services function, promoting best practice and professional standards. Required Experience & Skills Strong experience working within IT Service Management environments and service delivery functions. Previous experience leading or managing a Service Desk team. Proven background in customer-focused service delivery. Experience of managing and coordinating projects. Strong stakeholder management skills with the ability to build relationships at all levels. Experience of vendor management and procurement processes. Excellent organisational skills with the ability to manage competing priorities effectively. Strong problem-solving skills and experience managing major incidents. Understanding of Service Management frameworks and best practices. Knowledge of Health & Safety regulations and procedures. Desirable Experience Experience working within a Higher Education environment. Experience contributing to service improvement and transformation initiatives. Familiarity with change management processes and governance boards.

About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at the JLR Service Centre based at Sytner Select Wakefield. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Don't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by Sytner to support your career. Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge would be advantageous, but not essential. When applying for this role please consider that we require candidates to have customer service experience within a retail environment as a threshold level of prior exposure and participation. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

"Customers may not remember every repair, but they'll remember every experience." Automotive Service Advisor Godalming Area £35,000 - £40,000 Basic Salary Monday to Friday An excellent opportunity has arisen for an experienced Automotive Service Advisor to join a well-established independent specialist garage in the Godalming area. This is a varied role that combines traditional Service Advisor duties with light workshop coordination responsibilities. Working alongside another Service Advisor, you'll help ensure the smooth day-to-day running of the workshop while delivering outstanding customer service. The Role Managing customer bookings and service enquiries Providing updates to customers throughout the repair process Preparing estimates and invoices Liaising with technicians and monitoring workshop progress Supporting workshop scheduling and workflow management Ensuring jobs are completed efficiently and customers receive a first-class experience This is not a productive workshop controller position, but candidates with some workshop control or workshop coordination experience will be at a distinct advantage. About You Previous experience as an Automotive Service Advisor is essential Strong customer service and communication skills Organised and able to prioritise a busy workload Knowledge of workshop operations and job flow Workshop control experience would be beneficial but is not essential A positive, team-focused approach What's On Offer? £35,000 - £40,000 basic salary (depending on experience) Monday to Friday working hours only (8:00am - 5:30pm) No weekend work 20 days holiday plus Bank Holidays Friendly and supportive independent specialist environment Stable, long-term career opportunity If you're an experienced Service Advisor looking for a role that offers greater involvement in workshop operations, while maintaining a healthy work-life balance with no weekends, we'd love to hear from you. Other Opportunities & Referral Scheme If this role isn t quite right but you re looking for something else in the automotive sector, please get in touch at ASI Automotive Recruitment we re committed to finding the right opportunity for you. We also offer a £75 voucher referral reward if you recommend a candidate who we successfully place. Confidential Job Search Silent Search Looking for a new role but want to keep things private? With Silent Search , your details remain anonymous until interview stage. We will always speak with you before submitting your CV to any client, so please ensure your contact details are up to date. If you d like to learn more, please send your current CV and get in touch.

Telephone Account Manager Key Group Key Group is one of the UK's leading later life lending businesses, helping people unlock a better retirement. We believe that helping people unlock a better retirement starts with helping everyone in our organisation unlock their true potential and thrive. We are looking for a Telephone Account Manager to join our growing team. This is an excellent opportunity for someone with a background in sales, relationship management, or customer engagement who is looking to build a long-term career within financial services. As a Telephone Account Manager, you will offer a complete service to both new and existing introducers, taking inbound calls, developing relationships through proactive outbound contact, responding to enquiries, and creating opportunities for our Partnership Account Managers. This role provides an excellent pathway into the wider business, with scope to progress into a Business Development Manager position in the future. About the Role Our Telephone Account Managers provide a complete service to new and existing introducers, ensuring our proposition is promoted effectively and that strong relationships are built and maintained. You will proactively engage with introducers and customers, qualify referrals, support advisers, and help generate opportunities across our range of products and services, including: Equity Release Estate Planning Portal Services Marketing Solutions You'll gain valuable knowledge within the growing equity release market while building relationships and achieving agreed business targets. What You'll Be Doing Demonstrate and continuously embed company values in every aspect of the role Deliver an excellent inbound, outbound and email service to introducers, networks and affiliate representatives Take a proactive approach to outbound calling to maximise booking opportunities Provide case updates to introducers on the outcomes of referrals by telephone and email Work closely with Partnership Account Managers to maximise sales opportunities Provide accurate and timely management information to the Sales Manager Maintain company record-keeping standards in line with compliance and operational requirements, including GDPR, CRM notes, commission structures and payment terms Deliver agreed service levels, targets and KPIs Create sales opportunities for Partnership Account Managers Promote all elements of the Key Group proposition What We're Looking For Experience working in an inbound and outbound sales environment Proven track record of achieving sales targets and KPIs Ability to build rapport and empathise with customers Excellent communication skills with a consultative sales approach Experience working within a targeted sales environment Strong negotiation and influencing skills Enthusiastic, motivated and passionate about succeeding in a fast-paced environment Financial Services experience is advantageous but not essential as full training will be provided Career Development This is a fantastic opportunity to begin or continue a career within Key Group, with genuine opportunities to progress into a Business Development Manager role and develop expertise within the growing later life lending market. Our Values We're proud to be: Ambitious - to break ground to help our customers enjoy a better retirement. Supportive - relationships are key to everything we do. Personal - going above and beyond to offer exceptional service. Integrity - honest, true and transparent in all of our relationships. Responsive - whatever the challenge, we'll deliver the right result. Expert - experts in our field, our thirst for knowledge never stops. If you're passionate about building relationships, achieving results and developing a career in financial services, we'd love to hear from you.

Key Group is one of the most exciting, forward-thinking brands in financial services, focused on helping people unlock a better retirement since 1998. We are later life lending experts, with a market leading specialism in equity release. We offer later life lending advice and solutions to help homeowners across the UK unlock a better retirement by accessing some of the wealth tied up in their properties. Or as we like to say, retirement finances, unlocked. Our portfolio of brands comprises of Key (the Adviser) More2Life (the Lender) and Air (Adviser software service). We are looking for a Technology Lead for Microsoft Platforms. The successful candidate will be responsible for leading the design, development, governance and support of business solutions. The role provides technical leadership across the Microsoft application estate, ensuring solutions are secure, scalable, supportable and aligned to business objectives. Working closely with business stakeholders, Product Owner and Developers, the postholder will drive platform innovation, automation opportunities and best practice adoption while managing, mentoring and developing technical resources. Key Responsibilities Act as the technical lead and subject matter expert for Dynamics 365, Power Platform and Power Automate Desktop. Lead the design, development and deployment of enterprise solutions, integrations and automations. Define and maintain platform architecture, development standards, governance and security controls. Support business teams in identifying opportunities to improve processes through digital transformation and automation. Lead solution design reviews, code reviews and technical assurance activities. Ensure effective application lifecycle management (ALM), DevOps practices and release management processes. Develop and maintain integrations with internal and third-party applications. Establish and promote Power Platform governance, reusable components and development standards. Mentor developers fostering a culture of continuous improvement and technical excellence. Engage with stakeholders at all levels to translate business requirements into effective technology solutions. Experience & Skills: Significant experience delivering and supporting Dynamics 365 solutions. Strong hands-on expertise in: Power Platform Power Automate Desktop (RPA) Dataverse Dynamics 365 Experience developing Dynamics 365 customisations, plugins, workflows and integrations. Strong understanding of Microsoft platform security, governance and best practices. Experience with API integrations, Azure services and DevOps/CI-CD pipelines. Proven experience leading technical teams and delivering complex technology solutions. Excellent stakeholder management, communication and problem-solving skills. Desirable Qualifications Power Platform Certifications Dynamics 365 Certifications Azure Certifications Power Automate Desktop Certifications Most of all we look for people who display and work around the core values of our business: Ambitious - to break ground to help our customers enjoy a better retirement. Supportive - relationships are key to everything we do. Personal - going above and beyond to offer exceptional service. Integrity - honest, true and transparent in all of our relationships. Responsive - whatever the challenge we'll deliver the right result. Expert - experts in our field, our thirst for knowledge never stops. Benefits: 25 days holiday, plus bank holidays. Rising to 28 days based on length of service Additional holiday purchase scheme 1 extra day to carry out charity work, and another day for your choice of wellbeing activity Pension: 5% Employee and 8% Employer AXA Exec (Self) or Simply health cashback plan Life Assurance x4 salary

Transaction Recruitment are supporting our Coventry based client in their search for an experienced Purchase Ledger Clerk to join them on a permanent basis. My client is looking for a proactive AP professional with demonstrable experience of delivering results within a fast paced environment. This position offers hybrid working and is well suited to someone looking for an opportunity to progress within finance in the future. Daily duties and experience required includes: Processing high volumes of purchase invoices Performing statement reconciliations accurately Identifying discrepancies and rectifying accordingly Preparing payment runs Managing direct debit payments Support with cashflow reporting Strong communication skills, with the ability to develop rapport with customers Query resolution My client is a well established business enjoying a period of sustained growth. They offer modern open plan offices, free on site parking and a working environment which promotes work/life balance. If this position is of interest please get in touch as they are looking to secure the right person quickly.

Job Title: Contract Co-ordinator Location: Thames Road DA1 5QJ / Footscray Salary: Competitive Job type: Full time, Permanent Working Hours / Pattern: 42.5 hours per week, Monday to Friday About Us FGS Industrial Facilities Management is a Kent based multi-skilled business capable of responding to the needs of industrial clients and their sites. Through our proven track record, our can-do attitude, we are committed to providing bespoke industrial cleaning services, tailored to our clients' needs. The Role The Contractor Coordinator is responsible for the safe, compliant, and efficient operation of Household Waste Recycling Centres (HWRCs) through the effective coordination and management of contractors, site activities, and operational performance. The role ensures all activities are conducted in accordance with Health & Safety legislation, environmental permits, company policies, and contractual obligations while delivering excellent customer service and maintaining operational standards. Responsibilities Coordinate the daily operation of HWRC sites to ensure safe and efficient service delivery. Manage contractor attendance, performance, and adherence to contractual requirements. Monitor site productivity, throughput, recycling performance, and service standards. Support resource planning, including labour, plant, and equipment requirements. Ensure sites are maintained to a high standard of housekeeping and presentation. Monitor site opening and closing procedures and ensure operational continuity. Investigate operational issues and implement corrective actions where required. Assist with mobilisation of new contracts and operational improvements. Support with the growth of Industrial Cleaning element within the business. Promote a positive safety culture across all HWRC operations. Ensure compliance with Health & Safety at Work Act, Environmental Protection legislation, and company procedures. Conduct routine site inspections, audits, and safety observations. Review and approve Risk Assessments and Method Statements (RAMS). Lead accident, incident, and near-miss investigations and ensure corrective actions are completed. Ensure compliance with Environmental Permits, Waste Management Licences, and Duty of Care requirements. Monitor waste segregation, storage, and handling processes. Maintain accurate operational, environmental, and compliance records. Support regulatory inspections by local authorities and environmental agencies. Ensure all waste movements are correctly documented and recorded. Coordinate corrective actions arising from audits and inspections. Ensure contractors meet all statutory and contractual compliance requirements. Coordinate safety briefings, toolbox talks, and operational communications. Monitor contractor compliance with safe systems of work and permit-to-work procedures. Ensure all emergency arrangements and first aid provisions remain effective. Act as a point of contact for site contractors and service providers. Monitor contractor performance against KPIs and Service Level Agreements (SLAs). Conduct contractor inductions and ensure competency requirements are met. Review contractor documentation including training records, insurance certificates, and RAMS. Manage contractor performance reviews and compliance meetings. Escalate contractor performance issues and support resolution processes. Develop professional relationships with clients, local authorities, contractors, and site teams. Respond to customer complaints, enquiries, and operational issues in a timely manner. Prepare operational reports and performance updates for management. Support client meetings and contract review discussions. Deliver high standards of customer service and stakeholder engagement. Report and billing function on all sites ensuring accuracy of billing and data supplied. This role requires regular travel between HWRC sites and may involve occasional out-of-hours support to meet operational requirements. About you Essential Requirements: IOSH Managing Safely. Full UK Driving Licence. Excellent organisational and planning skills. Strong communication and stakeholder management abilities. Good problem-solving and decision-making skills. Competent in Microsoft Office applications and system based apps Ability to work independently and manage competing priorities. Strong attention to detail with a compliance-focused approach. Leadership and team coordination skills. Safety-focused and compliance-driven. Professional and customer-oriented. Proactive and results-driven. Highly organised and dependable. Flexible and adaptable in a fast-paced operational environment. Committed to continuous improvement and operational excellence. Desirable Requirements: Waste Management qualification desirable (wammitab). Benefits Life Insurance with access to GP24 Commitment to wellbeing through Employee Assistance Programme Electric Car salary sacrifice scheme for eligible employees Cycle to work scheme Company Events GymFlex salary sacrifice Please click on the APPLY button to send your CV for this role. Candidates with the relevant experience or job title of; HWRC Operations Coordinator, HWRC Site Supervisor, Waste Management Coordinator, Contractor Management

Role : Caretaker Location : Harrow (Various Housing Estates across the Borough - dependent on Line Manager) Employer : Pertemps Recruitment Partnership (on behalf of London Borough of Harrow) Contract : Temporary - 4 months initially, with potential to extend Hours : 40 hours per week, Monday to Friday Work Style : Field-based, working across housing estates throughout the London Borough of Harrow Hourly Rate: 16.71 per hour PAYE Please note: A valid UK driving licence are required for this role. Pertemps Recruitment Partnership is recruiting for an experienced Caretaker to join the Housing Resident Services Team at the London Borough of Harrow. This is an excellent opportunity to contribute to the delivery of a high-quality, customer-focused estate service, ensuring communal housing areas are clean, safe and well maintained for residents. Working as part of the Estate Services team, you will play a key role in maintaining the Council's housing estates, providing an efficient and reliable caretaking service that enhances the living environment for tenants, leaseholders and residents. Key Duties: Ensure all communal internal and external areas of housing buildings and estates are clean, tidy and safe. Carry out routine cleaning of communal areas, including stairwells, corridors, entrances and shared facilities. Inspect communal lighting, replace light bulbs where appropriate and adjust time clocks when required. Check the operation of communal door entry systems and report faults promptly. Help maintain a safe environment by identifying and reporting health and safety hazards or maintenance issues. Assist with the preparation and checking of community centres, including setting out tables and chairs and checking heating, hot water and fire safety equipment. Work flexibly across the borough and support colleagues to ensure the continued delivery of high-quality estate services. Candidate Profile: Experience working within estate services, housing, cleaning, grounds maintenance or a similar environment. Knowledge of cleaning techniques and safe working practices. General handyperson skills with an understanding of basic repair and maintenance issues. Practical experience of building cleaning and grounds maintenance. Ability to work independently and use initiative to manage workloads effectively. Excellent customer service skills with experience dealing with members of the public in a courteous and professional manner. Manual dexterity and the ability to undertake the physical duties associated with the role. Basic literacy and numeracy skills. About us: For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees. London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting (url removed)

We are recruiting on behalf of our client, a reputable independent prestige vehicle specialist based in Sittingbourne, Kent, for the position of Service Advisor. This is an excellent opportunity for experienced Service Advisors within the automotive sector to join a dynamic team committed to delivering exceptional customer service and working with luxury vehicle brands. Benefits for the successful Service Advisor will include: Competitive salary of up to 35,000 per annum, depending on experience Performance-based bonus structure Monday to Friday working hours, 08:30 to 17:30, with no weekend work 28 days holiday inclusive of Bank Holidays Access to online GP services and wellbeing support programs Paid overtime opportunities Supportive and professional working environment Opportunities to work with luxury brands such as Jaguar, Land Rover, and BMW Duties include: Greet customers promptly and professionally upon arrival Assess customer vehicle needs and advise on maintenance and repairs Handle vehicle sales enquiries, providing information, scheduling appointments, and referring leads to the sales team Collaborate with technicians to ensure accurate diagnostics and customer communication Maintain comprehensive records of customer interactions, service requests, and sales leads Keep customers informed of vehicle progress, costs, and estimated timeframes Promote additional services and vehicle sales opportunities where appropriate Process payments accurately in line with company procedures Follow up with customers post-service to ensure satisfaction and encourage repeat business Support the team in maintaining a clean, organised, and professional customer environment Requirements for the Service Advisor position: Proven experience in a customer service or sales role within the automotive sector Strong mechanical knowledge or experience working with vehicle servicing and repairs Familiarity with prestige vehicle brands such as Jaguar, Land Rover, and BMW is desirable Ability to identify sales opportunities and communicate effectively with customers Excellent organisational and time-management skills Professional and approachable demeanour with strong communication skills Full UK driving licence is essential If you are a dedicated Service Advisor seeking to contribute to a well-established independent specialist and enjoy working with luxury vehicles, this is an opportunity not to be missed. Contact Rhys Woods, Automotive Recruitment Specialist at Perfect Placement covering Sittingbourne and Kent, today to discover more about this fantastic Service Advisor opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the automotive industry. So, if you are looking to improve your career and want to hear about more Motor Trade jobs in your local area, please contact us today.

Security Architect + DV Cleared position + Initial 7 month contract but should be long term + 500 to 555 per day Inside IR35 + Corsham or Erskine based An experienced Security Architect and Subject Matter Expert (SME) is required to support the design, build, and assurance of Backend Platform and endpoint protection and vulnerability management capabilities within secure, offline (air-gapped) environments . The Architect must apply the NIST Cybersecurity Framework and MoD security policies to the backend platform, while supporting the Security and Infrastructure teams in designing and implementing security controls across the infrastructure and end-user endpoints. The role will provide specialist expertise in the delivery of Security controls, AntiVirus and Vulnerability Management platforms in support of a UK Government secure account . The successful candidate will operate within high-assurance environments , ensuring compliance with MOD security policies and national cyber security standards , while engaging directly with stakeholders across customer sites. Key Responsibilities Design and implement endpoint security solutions, including AntiVirus/EDR, vulnerability management, and platform security controls. Deliver secure solutions for air-gapped environments, including patching, signature updates, and secure data transfer. Ensure compliance with MOD, NCSC, JSP and NIST security standards. Develop vulnerability management processes, security assurance activities, and accreditation documentation. Produce HLDs, LLDs, security documentation, SOPs, and penetration testing scope. Collaborate with infrastructure and security teams to deliver secure, compliant solutions. Skills & Experience Proven Security Architect or senior Security SME experience within Defence or other regulated environments. Strong knowledge of endpoint security, EDR, vulnerability management, and platform hardening. Experience designing secure solutions for offline/air-gapped networks. Excellent understanding of MOD security policies, NCSC guidance, JSP 440/604, Secure by Design, and the NIST Cybersecurity Framework. Experience supporting security assurance, risk management, and accreditation activities. Strong stakeholder engagement and technical documentation skills. Desirable Defence or Aerospace sector experience. Experience working within classified or high-assurance environments. Incident response and secure network experience.

Customer Sales & Support Advisor - Summer Temporary Role Central London (Hybrid - 2 Days in Office, Finsbury Circus) 14.00 per hour + Holiday Pay Start Date ASAP - Mid/Late September Monday-Sunday, 9am-5.30 pm This role will involve weekend work on a rota. Days off in Lieu will be provided. Are you a student, customer and sales driven individual or recent graduate looking to gain valuable office experience this summer? Do you thrive in a fast-paced, customer-focused environment? We're working with a leading company in the property sector who are seeking enthusiastic individuals to join their vibrant team as Customer Sales & Support Advisors. The Role Following in-office training at their Central London office, you'll work mostly from home with two days per week in the office. All equipment will be provided. You'll be: Handling inbound and outbound customer queries via phone, email, and live chat Responding to booking enquiries and resolving issues efficiently Providing professional, friendly support to clients Drafting/reviewing simple agreements and processing customer applications Updating internal systems accurately and maintaining organised records What We're Looking For Confident communication skills, both verbal and written A friendly, professional telephone manner Ability to multi-task and stay organised in a busy environment Competency with Microsoft Office and online platforms Previous customer service experience is a plus, but not essential A proactive and motivated attitude Why Apply? This is a fantastic opportunity to gain real-world experience, enhance your CV, and work with a dynamic, supportive team. Perfect for students or graduates looking to gain insight into the property sector or customer service roles. Interviews are taking place immediately - don't miss out! Apply now to be considered. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Store based roles- Luxury Furniture Brand- Central London Locations! I am excited to be supporting a rapidly expanding furniture brand, who are looking for store based staff to support their growth across London! If you have a strong customer service and sales work ethic, and love speaking with customers, I'd love to hear from you! This is a great opportunity to get stuck into a permanent role where you can continue to grow into positions such as Assistant Manager and Manager. Roles available: Store Manager, permanent, full time- Westfield White City, up to £35k + bonus Assistant Store Manager, permanent, full time- Islington, Westfield Stratford, Westfield White City £30-32k per annum + commission Sales Assistants, permanent, full-time and part time available- various locations £25k per annum + commission If you are interested in joining an exciting, results driven team, apply now!

Digital Customer Communications Analyst Location: Newcastle upon Tyne Contract Duration: 6 Months Rate: 170 a day Inside IR35 Umbrella Work Pattern: 37.5 hours per week (Rotational Shift Roster) My client is currently seeking a Digital Customer Communications Analyst to join an industry-leading global business consultancy, supporting a major UK telecom project on-site in Newcastle. In this role, you will be at the heart of daily customer engagement, focusing on non-voice, real-time messaging, and live chat channels. You will work within a collaborative, fast-paced operational team to analyse customer interactions, resolve day-to-day queries, and help drive continuous improvements across digital touchpoints. Key Responsibilities Manage and respond to live chat interactions, web messaging, and digital customer queries with speed, clarity, and accuracy. Investigate lower-complexity customer challenges, identifying underlying causes and delivering effective solutions. Review daily interaction data to help spot trends, gather insights, and provide feedback to team leads to enhance the overall customer journey. Work closely alongside team members and operational leads in a structured environment to maintain service quality and hit key performance benchmarks. Essential Skills Telecoms Domain: Solid background in Telecoms, Broadband, or Mobile. Live Chat & Non-Voice: Hands-on experience with Live Chat, messaging, or digital support platforms. Analytical: Skilled at reviewing interaction data, spotting trends, and resolving service issues. Location: Newcastle upon Tyne Contract Duration: 6 Months Rate: 170 a day Inside IR35 Umbrella This is an ideal opportunity for a mid-level digital support or chat specialist looking to gain experience with a world-renowned consultancy, working on high-visibility project deliverables in a vibrant office setup. If this seems of interest to you then please apply to the AD or send your CV to (url removed) Randstad Technologies is acting as an Employment Business in relation to this vacancy.

Do you crave a dynamic role where you can work both from the cosy confines of your home and our vibrant Head Office? We're on the hunt for remarkable individuals to join our rapidly expanding team. What you'll be doing As a member of our accomplished team of Analysts, you'll serve as the first point of contact for our Help Desk users. You'll answer incoming calls and emails, offering technical support and assistance to our esteemed clients. Troubleshooting issues through diagnostic tests and remote access will be your forte, aiming for a first-time resolution whenever possible. Deliver top-notch, professional, and friendly service to support our stellar reputation and aspire to be the very best. We'll equip you with the training and support needed to further your career in the world of IT. This is a full-time position, that operates on a rotational shift basis covering 1 in 3 weekends on duty. Role highlights Swiftly respond to customer queries via email or phone. Expertly determine the best solution based on customer-provided issue details. Skillfully diagnose system errors and other technical challenges. Keep detailed logs of events and problem resolutions. Stay proactive with follow-ups, ensuring customer satisfaction. Request feedback and monitor calls to enhance our training methods. Perform software installations or updates to address issues. Is this role for me? If you can confidently answer "Yes" to the following questions, this role is perfect for you: Have you worked in a fast-paced Help Desk/Support Centre or Retail environment? Do you thrive in a target-driven environment, boasting excellent customer service skills? Can you communicate effectively over the phone with individuals of varying IT expertise? Does pressure fuel your performance, turning challenges into victories? Do you revel in taking ownership to secure successful resolutions? Are Tech-savvy, well-versed in hardware, software, databases, and remote access. Have a solid grasp of computer systems, mobile devices, and tech products. Ability to diagnose and resolve basic technical issues. What's in it for you? Enjoy 33 days of annual leave (inclusive of bank holidays). Take advantage of our travel pass loan and cycle to work scheme. Keep your eyes in top shape with free eye tests. Join our discounted Dental Care Scheme. Explore the option to purchase additional holidays. Access our childcare scheme to ease your responsibilities. Who are we? Starting our life in 1999, Retail Assist is a growing, award-winning technology company. Whether it s through our expert IT managed services, or our specialist software solutions, we work with a wide variety of clients to help them to deliver outstanding customer service. Some of our clients include Harvey Nichols, Signet, Selfridges, Dufry (World Duty Free Group), White Stuff, Best Food Logistics, Whistles, Hobbycraft, Mint Velvet, Vue International and many more. If you're on the lookout for your next career leap and a chance to leave your mark, look no further we're here, eagerly awaiting your arrival. Join us today!

We are recruiting for a Site Manager, with major experience in the civil engineering sector. This will be a permanent role, managing a major water treatment scheme, with heavy civils experience needed. You will be responsible for managing the construction site to achieve the required project delivery in line with customers' objectives, while maintaining standards of health and safety, quality, environmental impact, and cost control. You will be responsible for delivering various projects to the specified quality, within the required programme, and with maximum commercial performance. The successful candidate will work closely with the Contracts Manager/Project Manager, engineers, and quantity surveyors to ensure that projects are completed in a safe manner whilst customer requirements and expectations are always maintained or exceeded. Key Responsibilities Site Management Overall responsibility for the successful delivery of various projects in the Civils and Water sectors Deliver the work to the specified quality without defects When required, lead a team of Sub Agents, Engineers, and Foremen to deliver the work safely without environmental incidents, and to the specified quality. Ensure production and implementation of Project Plans, RAMS, and ITP, as well as Waste Management Plans, when specified, in line with Company procedures Ensure the commercial performance of the contract is maximised Produce and manage the project construction programme as well as produce a 2-week look-ahead. Produce procurement schedules and liaise with the procurement department to ensure sites have adequate resources to complete the tasks Essential Experience of working within Civil Engineering and as a Site Agent for a contractor, delivering projects in a highly regulated environment Working knowledge of contract conditions, CDM regulations, Design Management, Programme and Risk Management and cost control, including forecasting, actual cost, and value reporting Good knowledge of specifications and testing regimes relevant to general civil engineering Degree/HNC in Civil Engineering, or equivalent CSCS Mandatory IOSH Managing Safely or SMSTS Temporary Works Coordinator Confined space training Excellent communication, people, and team management skills Ability to challenge designs and resolve problems to a conclusion Ability to demonstrate the right behaviours and lead the team to ensure the culture is in line with our Company values Desireable CEng MICE, or equivalent Knowledge of Primavera P6 software Understanding of JCT and NEC forms of contract What we offer: Competitive salary Company Pension Life Assurance Private Medical 25 days of annual leave in addition to 8 public bank holidays and loyalty days 8 hours volunteering Employee Assistance Programme to support your mental, physiological and financial wellbeing Flexible benefits via salary sacrifice Company car/green car scheme/car allowance/Van (dependent on position) Leadership & management training and coaching Regular line management engagement and appraisal to support your career progression Development supported by internal and externally delivered training Continuous service awards