Group Head of IT Salary: Competitive Benefits (Dependent on Experience) Location: Bristol Job Type: Permanent Full Time Lead Technology That Drives Business Success The Company: Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment from executive to operative level. With offices in London, Manchester, and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We supply candidates from executive to operative level, and are currently working with a construciton and maintenance based company, who are looking for an Group head of IT based in Bristol. You'll be responsible for shaping the organisation's technology direction, leading a dedicated IT function and delivering reliable, secure and scalable systems that enable teams across the business to work effectively. Alongside overseeing day-to-day IT operations, you'll champion innovation, modernise technology where appropriate and ensure the business is equipped for the future. What You'll Be Doing Create and deliver a long-term technology strategy that supports business objectives. Provide strategic advice to senior leaders on technology investment and emerging solutions. Lead the ongoing development of IT infrastructure, business systems and cloud-based services. Manage technology projects from planning through to successful implementation, ensuring they are delivered on time and within budget. Develop strong partnerships with internal departments, external suppliers and technology providers. Manage departmental budgets and ensure technology spending delivers measurable value. Review service performance and identify opportunities to improve efficiency and user experience. Ensure compliance with relevant legislation, governance standards and data protection requirements. About You We're looking for an experienced IT professional who has successfully led technology functions within a complex business environment. You'll be equally comfortable discussing long-term strategy with senior stakeholders as you are supporting the delivery of operational improvements. You'll ideally have: Previous experience leading an IT department or technology function. A proven track record of delivering business-wide technology improvements. Strong knowledge of infrastructure, networking, cloud platforms and enterprise systems. Experience working with external technology partners and service providers. Strong commercial awareness, including budget ownership and supplier management. Excellent communication skills with the confidence to influence stakeholders at all levels. A collaborative leadership style focused on developing people and delivering excellent service. Technical Knowledge Experience in the following areas would be highly beneficial: Microsoft 365 and Azure Active Directory and Exchange Windows Server environments SQL Server Enterprise networking, VPNs and infrastructure management Cloud technologies and modern workplace solutions Cybersecurity principles and risk management IT service delivery and continuous improvement frameworks What's in It for You? Competitive salary based on experience. Comprehensive benefits package. Company pension. Generous annual leave. Ongoing investment in professional development. A genuine opportunity to influence technology strategy at senior level. A supportive working environment where innovation and new ideas are encouraged. Apply Today If you're a strategic IT leader looking for a role where you can make a lasting impact, we'd love to hear from you. For more information or to apply, contact Kirsty on (phone number removed) or submit your CV today.
Aug 14, 2026
Full time
Group Head of IT Salary: Competitive Benefits (Dependent on Experience) Location: Bristol Job Type: Permanent Full Time Lead Technology That Drives Business Success The Company: Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment from executive to operative level. With offices in London, Manchester, and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We supply candidates from executive to operative level, and are currently working with a construciton and maintenance based company, who are looking for an Group head of IT based in Bristol. You'll be responsible for shaping the organisation's technology direction, leading a dedicated IT function and delivering reliable, secure and scalable systems that enable teams across the business to work effectively. Alongside overseeing day-to-day IT operations, you'll champion innovation, modernise technology where appropriate and ensure the business is equipped for the future. What You'll Be Doing Create and deliver a long-term technology strategy that supports business objectives. Provide strategic advice to senior leaders on technology investment and emerging solutions. Lead the ongoing development of IT infrastructure, business systems and cloud-based services. Manage technology projects from planning through to successful implementation, ensuring they are delivered on time and within budget. Develop strong partnerships with internal departments, external suppliers and technology providers. Manage departmental budgets and ensure technology spending delivers measurable value. Review service performance and identify opportunities to improve efficiency and user experience. Ensure compliance with relevant legislation, governance standards and data protection requirements. About You We're looking for an experienced IT professional who has successfully led technology functions within a complex business environment. You'll be equally comfortable discussing long-term strategy with senior stakeholders as you are supporting the delivery of operational improvements. You'll ideally have: Previous experience leading an IT department or technology function. A proven track record of delivering business-wide technology improvements. Strong knowledge of infrastructure, networking, cloud platforms and enterprise systems. Experience working with external technology partners and service providers. Strong commercial awareness, including budget ownership and supplier management. Excellent communication skills with the confidence to influence stakeholders at all levels. A collaborative leadership style focused on developing people and delivering excellent service. Technical Knowledge Experience in the following areas would be highly beneficial: Microsoft 365 and Azure Active Directory and Exchange Windows Server environments SQL Server Enterprise networking, VPNs and infrastructure management Cloud technologies and modern workplace solutions Cybersecurity principles and risk management IT service delivery and continuous improvement frameworks What's in It for You? Competitive salary based on experience. Comprehensive benefits package. Company pension. Generous annual leave. Ongoing investment in professional development. A genuine opportunity to influence technology strategy at senior level. A supportive working environment where innovation and new ideas are encouraged. Apply Today If you're a strategic IT leader looking for a role where you can make a lasting impact, we'd love to hear from you. For more information or to apply, contact Kirsty on (phone number removed) or submit your CV today.
A fantastic opportunity for a Repairs Manager has come available for a well-respected housing provider based in Cardiff! You will be based at their head office in Cardiff with hybrid working available As the Repairs Manager , if you have a strong track record of managing a DLO and building up and upskilling a team, I want to speak with you Repairs Manager duties: Lead on the delivery of a safe, high-performing and customer-focused multi-trade responsive repairs service, ensuring services align with organisational priorities and regulatory requirements. Hold overall accountability for repairs service performance, overseeing the use of KPIs, dashboards and data analytics to drive continuous improvement, inform decision-making and provide assurance to senior leadership. Manage the reactive repairs budget, ensuring effective financial control and value for money services. Lead the procurement, appointment and performance management of external contractors, ensuring contractual compliance, quality standards, and value for money outcomes for customers. Lead, manage and mentor the Repairs Team Operational Leads, setting clear direction and standards in line with industry best practice and ensuring robust training and development is in place. To succeed as the Repairs Manager, you need: Significant experience within managing and delivering high quality repairs services Extensive knowledge of health and safety and other relevant legislation and regulations Knowledge of the WHQS (Welsh Housing Quality Standard), including HHSRS Experience managing a DLO Experience dealing with a customer contact centre Experience driving efficiency's and cost control This role is offering a day rate of 250- 300 per day To register your interest, click apply now or call Kyle on (phone number removed)
Aug 14, 2026
Contractor
A fantastic opportunity for a Repairs Manager has come available for a well-respected housing provider based in Cardiff! You will be based at their head office in Cardiff with hybrid working available As the Repairs Manager , if you have a strong track record of managing a DLO and building up and upskilling a team, I want to speak with you Repairs Manager duties: Lead on the delivery of a safe, high-performing and customer-focused multi-trade responsive repairs service, ensuring services align with organisational priorities and regulatory requirements. Hold overall accountability for repairs service performance, overseeing the use of KPIs, dashboards and data analytics to drive continuous improvement, inform decision-making and provide assurance to senior leadership. Manage the reactive repairs budget, ensuring effective financial control and value for money services. Lead the procurement, appointment and performance management of external contractors, ensuring contractual compliance, quality standards, and value for money outcomes for customers. Lead, manage and mentor the Repairs Team Operational Leads, setting clear direction and standards in line with industry best practice and ensuring robust training and development is in place. To succeed as the Repairs Manager, you need: Significant experience within managing and delivering high quality repairs services Extensive knowledge of health and safety and other relevant legislation and regulations Knowledge of the WHQS (Welsh Housing Quality Standard), including HHSRS Experience managing a DLO Experience dealing with a customer contact centre Experience driving efficiency's and cost control This role is offering a day rate of 250- 300 per day To register your interest, click apply now or call Kyle on (phone number removed)
Kitchen Manager Purley Up to 38,000 + Benefits No Evenings. Finish by 6pm Every Day. Better Work-Life Balance Starts Here. Tired of late nights, split shifts and missing your evenings? We're looking for an experienced Kitchen Manager to lead the kitchen within a busy, well-established restaurant in Purley. This is a fantastic opportunity to join a successful business where you can continue doing what you love - without sacrificing your work-life balance. You'll lead a friendly kitchen team, deliver consistently high-quality food and play a key role in creating an outstanding dining experience for every customer. Kitchen Manager - Why You'll Love This Role: Never work later than 6pm Daytime shifts only Up to 38,000 salary Staff discounts and excellent company benefits Ongoing training and development Join a stable, growing business with genuine long-term opportunities Supportive management team and positive working culture Kitchen Manager - The Role: As Kitchen Manager you'll take ownership of the day-to-day running of the kitchen, ensuring every service runs smoothly while maintaining exceptional food quality and compliance standards. You'll be responsible for: Leading, motivating and developing your kitchen team Delivering consistently high standards of food quality and presentation Managing stock, ordering and food costs Driving excellent food hygiene and health & safety standards Controlling kitchen budgets and labour Creating a positive, organised and efficient working environment Supporting recruitment, training and development of your team We're Looking For You'll already have experience as a: Kitchen Manager Head Chef Senior Sous Chef ready for the next step You'll also have: Experience leading busy kitchen teams Strong food safety and HACCP knowledge Commercial awareness and budget management experience Excellent organisational and communication skills A hands-on leadership style with a genuine passion for developing people Ready for Better Hours? If you're looking for a Kitchen Manager role where you can enjoy your evenings, lead a great team and work for a business that genuinely values work-life balance, we'd love to hear from you. Apply today for immediate consideration.
Aug 14, 2026
Full time
Kitchen Manager Purley Up to 38,000 + Benefits No Evenings. Finish by 6pm Every Day. Better Work-Life Balance Starts Here. Tired of late nights, split shifts and missing your evenings? We're looking for an experienced Kitchen Manager to lead the kitchen within a busy, well-established restaurant in Purley. This is a fantastic opportunity to join a successful business where you can continue doing what you love - without sacrificing your work-life balance. You'll lead a friendly kitchen team, deliver consistently high-quality food and play a key role in creating an outstanding dining experience for every customer. Kitchen Manager - Why You'll Love This Role: Never work later than 6pm Daytime shifts only Up to 38,000 salary Staff discounts and excellent company benefits Ongoing training and development Join a stable, growing business with genuine long-term opportunities Supportive management team and positive working culture Kitchen Manager - The Role: As Kitchen Manager you'll take ownership of the day-to-day running of the kitchen, ensuring every service runs smoothly while maintaining exceptional food quality and compliance standards. You'll be responsible for: Leading, motivating and developing your kitchen team Delivering consistently high standards of food quality and presentation Managing stock, ordering and food costs Driving excellent food hygiene and health & safety standards Controlling kitchen budgets and labour Creating a positive, organised and efficient working environment Supporting recruitment, training and development of your team We're Looking For You'll already have experience as a: Kitchen Manager Head Chef Senior Sous Chef ready for the next step You'll also have: Experience leading busy kitchen teams Strong food safety and HACCP knowledge Commercial awareness and budget management experience Excellent organisational and communication skills A hands-on leadership style with a genuine passion for developing people Ready for Better Hours? If you're looking for a Kitchen Manager role where you can enjoy your evenings, lead a great team and work for a business that genuinely values work-life balance, we'd love to hear from you. Apply today for immediate consideration.
An exciting opportunity has arisen for a bespoke and leading organisation within the tourism, business and leisure industry, for a Chef De Partie to join their team based in Belfast. This is a Full-Time, Permanent Position. Working Hours: 40 hours per week over 7 days (with working across multiple venues). With a salary of £31,953 per annum. Job Purpose: You will be responsible for the smooth running of your designated section within the kitchen team, across both level 5 events kitchen and pantry kitchen. Maintaining company standards, HACCP and food safety policies as set out and required by the executive Head Chef and Head Chef. Essential Criteria: 1-2 years' experience in a Chef de Partie role within a hotel, restaurant or venue catering setting Basic HACCP Qualified High standard of cooking skills Excellent communication skills Ability to work in a busy environment and under time pressures Ability to work on your own initiative as well as part of a team Main Duties and Responsibilities: Preparing, cooking and presenting dishes to an exceptional standard Deliver exceptional, quick, and professional service in an attentive and polite manner Ensure attention to detail when presenting and serving products to all guests Monitoring portion and waste control Good organisational skills and excellent time management Take personal responsibility for maintaining excellent working practices to ensure a clean and safe work environment Work as part of a busy team during a frenetic service, providing clear instruction to kitchen assistance when under your control in a polite manner Ensuring company standard operating procedures are always adhered to Maintain a full working knowledge of all food allergy practices and procedures Follow all HACCP procedures and completion of daily check lists as required Always comply with Company H&S policies in relation to personal and guest safety, including fire prevention and evacuation procedures, accident prevention and reporting, manual handling, trips, slips and falls Proactive and positive approach to embracing and being compliant to organisational Health and Safety Culture To undertake your duties in such a way as to enhance and protect the reputation and public profile of the business Ensure adherence to and compliance with all GDPR/Data Protection related policies and procedures To undertake such other relevant duties as may from time to time be required Please send your CV to Donna Kelso -
Aug 14, 2026
Full time
An exciting opportunity has arisen for a bespoke and leading organisation within the tourism, business and leisure industry, for a Chef De Partie to join their team based in Belfast. This is a Full-Time, Permanent Position. Working Hours: 40 hours per week over 7 days (with working across multiple venues). With a salary of £31,953 per annum. Job Purpose: You will be responsible for the smooth running of your designated section within the kitchen team, across both level 5 events kitchen and pantry kitchen. Maintaining company standards, HACCP and food safety policies as set out and required by the executive Head Chef and Head Chef. Essential Criteria: 1-2 years' experience in a Chef de Partie role within a hotel, restaurant or venue catering setting Basic HACCP Qualified High standard of cooking skills Excellent communication skills Ability to work in a busy environment and under time pressures Ability to work on your own initiative as well as part of a team Main Duties and Responsibilities: Preparing, cooking and presenting dishes to an exceptional standard Deliver exceptional, quick, and professional service in an attentive and polite manner Ensure attention to detail when presenting and serving products to all guests Monitoring portion and waste control Good organisational skills and excellent time management Take personal responsibility for maintaining excellent working practices to ensure a clean and safe work environment Work as part of a busy team during a frenetic service, providing clear instruction to kitchen assistance when under your control in a polite manner Ensuring company standard operating procedures are always adhered to Maintain a full working knowledge of all food allergy practices and procedures Follow all HACCP procedures and completion of daily check lists as required Always comply with Company H&S policies in relation to personal and guest safety, including fire prevention and evacuation procedures, accident prevention and reporting, manual handling, trips, slips and falls Proactive and positive approach to embracing and being compliant to organisational Health and Safety Culture To undertake your duties in such a way as to enhance and protect the reputation and public profile of the business Ensure adherence to and compliance with all GDPR/Data Protection related policies and procedures To undertake such other relevant duties as may from time to time be required Please send your CV to Donna Kelso -
James Andrew Recruitment Solutions (JAR Solutions)
Hereford, Herefordshire
An established UK manufacturing organisation is seeking a Senior HR Manager to lead the Hereford site-based HR function at a complex, unionised operation. This is a senior, hands-on role paying c£90k, with full accountability for HR delivery, team leadership, and strategic partnership with site leadership and a wider European HR structure. This is an excellent opportunity for an experienced HR leader who thrives in operational environments and is confident operating at senior leadership level while remaining close to day-to-day people matters. The Role Reporting into the Site General Manager with a dotted line to a European HR lead, you will have full responsibility for the end-to-end HR function on site, leading a small HR team and acting as a trusted advisor to Directors and senior managers. Key responsibilities include: Leading and developing the on-site HR team to deliver a high-quality, value-added HR service Acting as the senior HR advisor on all people matters, including employee relations, performance management, absence, disciplinaries and grievances Operating confidently within a unionised environment , including engagement, consultation, mediation and arbitration Driving talent management activity including succession planning, recruitment, and development Partnering with site leadership on organisational change, engagement and cultural improvement Ensuring full compliance with UK employment law, internal policies and wider corporate governance requirements Ownership of the site HR budget, workforce planning and headcount forecasting Oversight of occupational health provision and close working with HSE on health, safety and wellbeing matters Regular reporting on HR metrics and performance to senior stakeholders About You You will be an experienced HR generalist with a strong background in operational or manufacturing environments. You will bring: Significant experience in a senior HR leadership role Proven capability operating in a unionised setting Strong working knowledge of UK employment law and HR best practice Experience leading and developing HR teams Confidence influencing and challenging senior leaders with professional credibility A resilient, pragmatic approach with the ability to make difficult decisions under pressure Strong communication, coaching and change management skills Please note that you require recent experience to apply for this role. James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.
Aug 14, 2026
Full time
An established UK manufacturing organisation is seeking a Senior HR Manager to lead the Hereford site-based HR function at a complex, unionised operation. This is a senior, hands-on role paying c£90k, with full accountability for HR delivery, team leadership, and strategic partnership with site leadership and a wider European HR structure. This is an excellent opportunity for an experienced HR leader who thrives in operational environments and is confident operating at senior leadership level while remaining close to day-to-day people matters. The Role Reporting into the Site General Manager with a dotted line to a European HR lead, you will have full responsibility for the end-to-end HR function on site, leading a small HR team and acting as a trusted advisor to Directors and senior managers. Key responsibilities include: Leading and developing the on-site HR team to deliver a high-quality, value-added HR service Acting as the senior HR advisor on all people matters, including employee relations, performance management, absence, disciplinaries and grievances Operating confidently within a unionised environment , including engagement, consultation, mediation and arbitration Driving talent management activity including succession planning, recruitment, and development Partnering with site leadership on organisational change, engagement and cultural improvement Ensuring full compliance with UK employment law, internal policies and wider corporate governance requirements Ownership of the site HR budget, workforce planning and headcount forecasting Oversight of occupational health provision and close working with HSE on health, safety and wellbeing matters Regular reporting on HR metrics and performance to senior stakeholders About You You will be an experienced HR generalist with a strong background in operational or manufacturing environments. You will bring: Significant experience in a senior HR leadership role Proven capability operating in a unionised setting Strong working knowledge of UK employment law and HR best practice Experience leading and developing HR teams Confidence influencing and challenging senior leaders with professional credibility A resilient, pragmatic approach with the ability to make difficult decisions under pressure Strong communication, coaching and change management skills Please note that you require recent experience to apply for this role. James Andrews is acting as an employment agency and business in relation to this role. At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.
Retreat and Guest Relations Manager Salary: Up to £44,000 per annum + Benefits Hours: Full time 40 hours per week, 5 days over 7 to include weekends and bank holidays Based at Ampleforth Abbey YO62 4EN Line Manager: Head of Guest Operations Key relationships: The Monastery Lead for Hospitality Line management of: - 2 x Retreat Coordinators - 1 x Event Coordinator - Volunteers within Retreats & Events About Ampleforth Abbey Ampleforth Abbey is home to the UK s largest Benedictine Monastic Community, rooted in the Rule of St Benedict, whose mission is to seek God through prayer and service, and to invite others to experience faith in action. Located in the Howardian Hills north of York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room. Ampleforth Abbey Trust is a registered charity, working alongside the Monastic Community to support its mission. With around 60 lay staff, the Trust delivers on a five-year strategy, Choosing a Future Together , to ensure a sustainable, faith-led future for the Abbey. Supporting the Monastic Community s charism of Welcome and Hospitality, the Guest Relations Manager oversees, facilitates and delivers full-service support from an initial enquiry to the conclusion of a visit, providing excellent guest service for all retreatants, visitors, groups and for guests on tours and commercial events, while delivering on the aims of high occupancy, seamless coordination, excellent guest service and maximising revenue across all guest experiences. If you enjoy working in a friendly peaceful atmosphere, meeting new people, being part of a hardworking team Ampleforth Abbey is perfect for you! Core to this role is the delivery of a guest and hospitality experience commensurate with the aims of the Ampleforth Benedictine Community. The main responsibilities are as follows but are not limited to:- 1. Guest Relations and Front of House for Ampleforth Abbey Trust Provide a first point of Benedictine welcome to all guests, visitors and enquirers. Working closely with the Monastic Lead, manage and implement the annual programme of retreats. Work closely with the Monastic Community in the delivery of the retreat programme and a welcoming environment for all guests. Manage all guest bookings for retreat guests, group tours, day visitors, conferences and events. Oversee guest arrivals, check-in/check-out processes. Oversee the provision of a Benedictine welcome to all group and event visitors. Liaise and coordinate with other departments to ensure a smooth operational service to guests and visitors. Work with the Housekeeping Supervisor to ensure rooms are serviced on time and with the relevant personal requirements. Act as the senior point of escalation for guest complaints and service recovery, resolving issues swiftly and to the guest's satisfaction. Liaise and coordinate with the Marketing team and Monastic Community on the receiving of donations. 2. Team Leadership & Management Set the standard, lead and motivate the Coordination team in the provision of a professional and excellent Benedictine guest experience. Liaise regularly with the Monastic Lead of Hospitality to ensure delivery of the Community s aims. Liaise regularly with the Guest Operations Manager and other on site team members to ensure the smooth delivery of services for all guest bookings. Participate in all Ampleforth Abbey Trust team meetings appropriate to the Role of Guest Relations Manager. Lead regular team meetings for the management of the team s workload and the delivery of efficient and proactive guest support services. Conduct regular performance reviews to develop the skills and personal development of the Coordination team members. Lead or arrange training for team members, appropriate to their role. Set clear performance targets for retreat and event bookings. Manage rotas and staffing levels and ensure appropriate cover including weekends and bank holidaysEnsure compliance in all aspects of Health and Safety, G.D.P.R. and Safeguarding in accordance with the Trust s Policies and Procedures . 3 . Reservations & Revenue Management Manage the booking calendar for Ampleforth Abbey Trust. Oversee all individual and group retreat reservations. Oversee the coordination of all group tours bookings. Optimise room occupancy and venue space utilization. Handle complex customer enquiries and escalations efficiently. Process invoices, deposits and final billing reports accurately. Track and report on key KPIs. Present monthly performance summaries and guest feedback analysis. 4. Conferences, Concerts & Events Management - Serve as the primary contact for all external hire arrangements. - Negotiate contracts, rates and terms for corporate conferences and events. - Coordinate ticketing, seating plans and logistics for events and concerts. - Liaise with internal and external caterers, audio visual technicians, and facilities teams for the smooth delivery of all events. - Manage the Event Coordinator and handover to the Operations team to ensure flawless on-site delivery of events. 5. Customer Experience & Quality Control - Ensure the Benedictine charism of Hospitality is at the heart of the guest experience. - Create a warm, welcoming, professional Benedictine guest experience for all guests. - Identify opportunities, including via guest feedback, to elevate service standards and enhance the guest experience, delivering and reviewing them on an ongoing basis. - Ensure special guest requirements and dietary needs are logged and delivered. - Ensure all health and safety compliance requirements and documentation are fulfilled across the guests experience. - Any other duties, as required by the Head of Guest Operations, Executive Team, Abbot or Monastery Lead for Hospitality, which pertain to the provision of a good guest experience at Ampleforth Abbey. About You - Previous experience in a similar role - Strong leadership and team management skills - Be a team player, flexible and reliable with a can-do attitude - Excellent guest service and communication abilities - Good organisational skills with excellent attention to detail - Strong problem-solving skills with the ability to manage multiple priorities. - Own transport required - Experience working in a heritage, visitor attraction, or faith-based setting - Interest in history, heritage, or monastic tradition - Calm, approachable, and professional manner - Respect and support for the spiritual and historic nature of the Abbey - Ability to work in a sometimes quiet, reflective environment Working Conditions - Includes weekends, bank holidays, and occasional events - Fast-paced environment during peak visitor seasons Benefits - Up to 8% employer-matched pension - Life assurance - Free lunch during working hours - Free on-site parking - 20% discount at the Tea room and Abbey Shop - Cycle to Work Scheme - Christmas Closure - Historic Houses and Yorkshire Great Houses, Castles and Gardens passes to borrow - Employee Assistance programme - Retail savings platform - 50% discount on fitness suite, swimming and other activities at St Albans Centre Ampleforth Abbey Trust is committed to the highest standards of safeguarding. All appointments are subject to an enhanced DBS check and satisfactory references. Interested? If you feel that you possess the relevant skills and experience, then please submit your CV for review. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Aug 14, 2026
Full time
Retreat and Guest Relations Manager Salary: Up to £44,000 per annum + Benefits Hours: Full time 40 hours per week, 5 days over 7 to include weekends and bank holidays Based at Ampleforth Abbey YO62 4EN Line Manager: Head of Guest Operations Key relationships: The Monastery Lead for Hospitality Line management of: - 2 x Retreat Coordinators - 1 x Event Coordinator - Volunteers within Retreats & Events About Ampleforth Abbey Ampleforth Abbey is home to the UK s largest Benedictine Monastic Community, rooted in the Rule of St Benedict, whose mission is to seek God through prayer and service, and to invite others to experience faith in action. Located in the Howardian Hills north of York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room. Ampleforth Abbey Trust is a registered charity, working alongside the Monastic Community to support its mission. With around 60 lay staff, the Trust delivers on a five-year strategy, Choosing a Future Together , to ensure a sustainable, faith-led future for the Abbey. Supporting the Monastic Community s charism of Welcome and Hospitality, the Guest Relations Manager oversees, facilitates and delivers full-service support from an initial enquiry to the conclusion of a visit, providing excellent guest service for all retreatants, visitors, groups and for guests on tours and commercial events, while delivering on the aims of high occupancy, seamless coordination, excellent guest service and maximising revenue across all guest experiences. If you enjoy working in a friendly peaceful atmosphere, meeting new people, being part of a hardworking team Ampleforth Abbey is perfect for you! Core to this role is the delivery of a guest and hospitality experience commensurate with the aims of the Ampleforth Benedictine Community. The main responsibilities are as follows but are not limited to:- 1. Guest Relations and Front of House for Ampleforth Abbey Trust Provide a first point of Benedictine welcome to all guests, visitors and enquirers. Working closely with the Monastic Lead, manage and implement the annual programme of retreats. Work closely with the Monastic Community in the delivery of the retreat programme and a welcoming environment for all guests. Manage all guest bookings for retreat guests, group tours, day visitors, conferences and events. Oversee guest arrivals, check-in/check-out processes. Oversee the provision of a Benedictine welcome to all group and event visitors. Liaise and coordinate with other departments to ensure a smooth operational service to guests and visitors. Work with the Housekeeping Supervisor to ensure rooms are serviced on time and with the relevant personal requirements. Act as the senior point of escalation for guest complaints and service recovery, resolving issues swiftly and to the guest's satisfaction. Liaise and coordinate with the Marketing team and Monastic Community on the receiving of donations. 2. Team Leadership & Management Set the standard, lead and motivate the Coordination team in the provision of a professional and excellent Benedictine guest experience. Liaise regularly with the Monastic Lead of Hospitality to ensure delivery of the Community s aims. Liaise regularly with the Guest Operations Manager and other on site team members to ensure the smooth delivery of services for all guest bookings. Participate in all Ampleforth Abbey Trust team meetings appropriate to the Role of Guest Relations Manager. Lead regular team meetings for the management of the team s workload and the delivery of efficient and proactive guest support services. Conduct regular performance reviews to develop the skills and personal development of the Coordination team members. Lead or arrange training for team members, appropriate to their role. Set clear performance targets for retreat and event bookings. Manage rotas and staffing levels and ensure appropriate cover including weekends and bank holidaysEnsure compliance in all aspects of Health and Safety, G.D.P.R. and Safeguarding in accordance with the Trust s Policies and Procedures . 3 . Reservations & Revenue Management Manage the booking calendar for Ampleforth Abbey Trust. Oversee all individual and group retreat reservations. Oversee the coordination of all group tours bookings. Optimise room occupancy and venue space utilization. Handle complex customer enquiries and escalations efficiently. Process invoices, deposits and final billing reports accurately. Track and report on key KPIs. Present monthly performance summaries and guest feedback analysis. 4. Conferences, Concerts & Events Management - Serve as the primary contact for all external hire arrangements. - Negotiate contracts, rates and terms for corporate conferences and events. - Coordinate ticketing, seating plans and logistics for events and concerts. - Liaise with internal and external caterers, audio visual technicians, and facilities teams for the smooth delivery of all events. - Manage the Event Coordinator and handover to the Operations team to ensure flawless on-site delivery of events. 5. Customer Experience & Quality Control - Ensure the Benedictine charism of Hospitality is at the heart of the guest experience. - Create a warm, welcoming, professional Benedictine guest experience for all guests. - Identify opportunities, including via guest feedback, to elevate service standards and enhance the guest experience, delivering and reviewing them on an ongoing basis. - Ensure special guest requirements and dietary needs are logged and delivered. - Ensure all health and safety compliance requirements and documentation are fulfilled across the guests experience. - Any other duties, as required by the Head of Guest Operations, Executive Team, Abbot or Monastery Lead for Hospitality, which pertain to the provision of a good guest experience at Ampleforth Abbey. About You - Previous experience in a similar role - Strong leadership and team management skills - Be a team player, flexible and reliable with a can-do attitude - Excellent guest service and communication abilities - Good organisational skills with excellent attention to detail - Strong problem-solving skills with the ability to manage multiple priorities. - Own transport required - Experience working in a heritage, visitor attraction, or faith-based setting - Interest in history, heritage, or monastic tradition - Calm, approachable, and professional manner - Respect and support for the spiritual and historic nature of the Abbey - Ability to work in a sometimes quiet, reflective environment Working Conditions - Includes weekends, bank holidays, and occasional events - Fast-paced environment during peak visitor seasons Benefits - Up to 8% employer-matched pension - Life assurance - Free lunch during working hours - Free on-site parking - 20% discount at the Tea room and Abbey Shop - Cycle to Work Scheme - Christmas Closure - Historic Houses and Yorkshire Great Houses, Castles and Gardens passes to borrow - Employee Assistance programme - Retail savings platform - 50% discount on fitness suite, swimming and other activities at St Albans Centre Ampleforth Abbey Trust is committed to the highest standards of safeguarding. All appointments are subject to an enhanced DBS check and satisfactory references. Interested? If you feel that you possess the relevant skills and experience, then please submit your CV for review. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Head of Operations Location: London Our client is one of the UK's leading parking management companies, delivering innovative parking solutions across retail, commercial, healthcare, residential and mixed-use developments. We are seeking an experienced Head of Ops to lead operational performance across the Uk but based out of head office in London. This is a senior leadership position responsible for driving operational excellence, ensuring exceptional customer service, maintaining compliance, and leading a high-performing regional management team. The successful candidate will have extensive experience managing geographically dispersed teams within a field-based operational environment and will be passionate about continuous improvement, people development and delivering outstanding client service. Key ResponsibilitiesOperational Leadership Lead the day-to-day operational performance of multiple regions across the the UK. Provide leadership and support to Regional and Area Operations Managers. Ensure consistent delivery of operational standards across all contracts. Develop and implement operational strategies to improve efficiency and profitability. Monitor KPIs and operational performance across the business. Drive continuous improvement initiatives throughout the operation. Client Management Build and maintain strong relationships with key national clients. Attend client review meetings and present operational performance. Resolve complex operational issues and customer escalations. Identify opportunities to grow existing client relationships. Support contract mobilisation and retention activities. People Leadership Lead, coach and develop Regional and Area Managers. Create a high-performance culture focused on accountability and customer service. Support recruitment, succession planning and talent development. Conduct performance reviews and regular operational meetings. Promote employee engagement and wellbeing. Compliance & Health & Safety Ensure full compliance with company policies and statutory legislation. Drive a positive Health & Safety culture across all operational activities. Ensure audits, inspections and corrective actions are completed. Oversee contractor management and compliance standards. Ensure all operational teams work within regulatory requirements. Commercial Performance Manage regional operational budgets. Identify opportunities to improve efficiency and reduce operational costs. Monitor financial performance and support budget planning. Work closely with finance and commercial teams to maximise profitability. Support business development through operational expertise. Experience RequiredEssential Significant senior operational leadership experience within a multi-site environment. Very confident on Excel (and knowledge of AI pref) Experience managing large field-based operational teams. Strong client relationship management skills. Budget and commercial management experience. Excellent leadership and people development capability. Experience driving continuous improvement. Strong understanding of Health & Safety legislation. Full UK driving licence. Desirable Experience within parking management, facilities management, security, transport, logistics or field services. IOSH or NEBOSH qualification. Project Management qualification. Degree or equivalent management qualification. Key Skills Strategic operational leadership Multi-site management Performance management Commercial awareness Stakeholder management Financial management Leadership and coaching Negotiation and influencing Continuous improvement Change management Customer relationship management Excellent communication skills Problem solving and decision making Ideal Background We would welcome applications from senior leaders with experience in: Parking Management Facilities Management Field Operations Security Services Logistics Transport Retail Operations Property Management Utilities Environmental Services Infrastructure Services Military veterans with experience leading geographically dispersed teams, managing operational performance and delivering customer-focused services are encouraged to apply. Forward Assist Recruitment is operating as an Employment Agency. We are committed to equal opportunities and welcome applications from all suitably qualified candidate Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Aug 14, 2026
Full time
Head of Operations Location: London Our client is one of the UK's leading parking management companies, delivering innovative parking solutions across retail, commercial, healthcare, residential and mixed-use developments. We are seeking an experienced Head of Ops to lead operational performance across the Uk but based out of head office in London. This is a senior leadership position responsible for driving operational excellence, ensuring exceptional customer service, maintaining compliance, and leading a high-performing regional management team. The successful candidate will have extensive experience managing geographically dispersed teams within a field-based operational environment and will be passionate about continuous improvement, people development and delivering outstanding client service. Key ResponsibilitiesOperational Leadership Lead the day-to-day operational performance of multiple regions across the the UK. Provide leadership and support to Regional and Area Operations Managers. Ensure consistent delivery of operational standards across all contracts. Develop and implement operational strategies to improve efficiency and profitability. Monitor KPIs and operational performance across the business. Drive continuous improvement initiatives throughout the operation. Client Management Build and maintain strong relationships with key national clients. Attend client review meetings and present operational performance. Resolve complex operational issues and customer escalations. Identify opportunities to grow existing client relationships. Support contract mobilisation and retention activities. People Leadership Lead, coach and develop Regional and Area Managers. Create a high-performance culture focused on accountability and customer service. Support recruitment, succession planning and talent development. Conduct performance reviews and regular operational meetings. Promote employee engagement and wellbeing. Compliance & Health & Safety Ensure full compliance with company policies and statutory legislation. Drive a positive Health & Safety culture across all operational activities. Ensure audits, inspections and corrective actions are completed. Oversee contractor management and compliance standards. Ensure all operational teams work within regulatory requirements. Commercial Performance Manage regional operational budgets. Identify opportunities to improve efficiency and reduce operational costs. Monitor financial performance and support budget planning. Work closely with finance and commercial teams to maximise profitability. Support business development through operational expertise. Experience RequiredEssential Significant senior operational leadership experience within a multi-site environment. Very confident on Excel (and knowledge of AI pref) Experience managing large field-based operational teams. Strong client relationship management skills. Budget and commercial management experience. Excellent leadership and people development capability. Experience driving continuous improvement. Strong understanding of Health & Safety legislation. Full UK driving licence. Desirable Experience within parking management, facilities management, security, transport, logistics or field services. IOSH or NEBOSH qualification. Project Management qualification. Degree or equivalent management qualification. Key Skills Strategic operational leadership Multi-site management Performance management Commercial awareness Stakeholder management Financial management Leadership and coaching Negotiation and influencing Continuous improvement Change management Customer relationship management Excellent communication skills Problem solving and decision making Ideal Background We would welcome applications from senior leaders with experience in: Parking Management Facilities Management Field Operations Security Services Logistics Transport Retail Operations Property Management Utilities Environmental Services Infrastructure Services Military veterans with experience leading geographically dispersed teams, managing operational performance and delivering customer-focused services are encouraged to apply. Forward Assist Recruitment is operating as an Employment Agency. We are committed to equal opportunities and welcome applications from all suitably qualified candidate Recruitment is an Equal Opportunities employer; we welcome applicants from all backgrounds.
Are you an experienced Account Management, Customer Manager or Business Development professional with a successful track record of building relationships and selling services? Or are you an experienced Social Housing professional with subject matter expertise in Housing, Asset Management, Property Services &/or Construction and Building Safety with a consultative approach and the ability to cultivate business relationships? If either description fits, or you can bring both to the table, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Head of Member Services for the for the East Midlands/East of England area. Informed Recruitment are a specialist provider of resource to the Housing & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision. The objective of the role will be to secure new customers to a consortium for procurement solutions & services that offers customers access to group procurement, economies of scale and scope, preferential offers, and rapid access to a range of vetted services within Asset Management, Property Services, Compliance, Construction, Building Safety & Development across products, materials, and services. You will be responsible for marketing the service, and the products and solutions that it contains, to new and existing customers in the market across the West Midlands to generate growth. Background Well-trodden paths into this role include: Construction and Development - managing customer service, accounts, or administration for construction companies, development & regeneration, or modular builders. Customer Services / Account Management - A successful track record as an account management/customer success management/customer service management professional with a successful track record of looking after customers, building relationships, and promoting services. Any experience of working with procurement frameworks or within the housing or property sectors would be beneficial. Property background - Experience as a Social Housing professional with subject matter expertise in Assets, Property Services, Development or Building Safety looking for a new challenge. Supply Chain/Merchants - Experience working within the supply chain providing materials, goods, and services to the Housing, Construction, Building Safety, Asset Management, &/or Property services sectors with knowledge of the relevant goods, services, prices, and people. Procurement and Supply Chain Management Essential Skills Self-starter with a positive approach that is happy and motivated to be target driven but work in a team environment that understands social value. The capability to sell services, products or concepts to procurement, assets, property services, and development professionals. A consultative approach based on looking after customers, building positive relationships, and with the ability to turn ideas into action and results. A good understanding of creating value and managing costs. The ability to present at conferences, seminars, and workshops. Highly Desirable / Will Strengthen Application Experience of the current Social Housing market, including current issues within development, compliance, building safety, property services and/or strategic asset management. Experience of selling services to the property/housing sector within the West Midlands. An understanding of the commercial construction market and new development. As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous record keeping. This role is hybrid based, with some time spent in an office in Birmingham, some time working from home and ad hoc travel around the London region so a driving license is required for this post and costs will be catered for. This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary, car allowance, life assurance, healthcare and benefits package with a generous holiday allowance. Interview slots are available, so please apply without delay. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Aug 14, 2026
Full time
Are you an experienced Account Management, Customer Manager or Business Development professional with a successful track record of building relationships and selling services? Or are you an experienced Social Housing professional with subject matter expertise in Housing, Asset Management, Property Services &/or Construction and Building Safety with a consultative approach and the ability to cultivate business relationships? If either description fits, or you can bring both to the table, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Head of Member Services for the for the East Midlands/East of England area. Informed Recruitment are a specialist provider of resource to the Housing & Property Technology markets, we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision. The objective of the role will be to secure new customers to a consortium for procurement solutions & services that offers customers access to group procurement, economies of scale and scope, preferential offers, and rapid access to a range of vetted services within Asset Management, Property Services, Compliance, Construction, Building Safety & Development across products, materials, and services. You will be responsible for marketing the service, and the products and solutions that it contains, to new and existing customers in the market across the West Midlands to generate growth. Background Well-trodden paths into this role include: Construction and Development - managing customer service, accounts, or administration for construction companies, development & regeneration, or modular builders. Customer Services / Account Management - A successful track record as an account management/customer success management/customer service management professional with a successful track record of looking after customers, building relationships, and promoting services. Any experience of working with procurement frameworks or within the housing or property sectors would be beneficial. Property background - Experience as a Social Housing professional with subject matter expertise in Assets, Property Services, Development or Building Safety looking for a new challenge. Supply Chain/Merchants - Experience working within the supply chain providing materials, goods, and services to the Housing, Construction, Building Safety, Asset Management, &/or Property services sectors with knowledge of the relevant goods, services, prices, and people. Procurement and Supply Chain Management Essential Skills Self-starter with a positive approach that is happy and motivated to be target driven but work in a team environment that understands social value. The capability to sell services, products or concepts to procurement, assets, property services, and development professionals. A consultative approach based on looking after customers, building positive relationships, and with the ability to turn ideas into action and results. A good understanding of creating value and managing costs. The ability to present at conferences, seminars, and workshops. Highly Desirable / Will Strengthen Application Experience of the current Social Housing market, including current issues within development, compliance, building safety, property services and/or strategic asset management. Experience of selling services to the property/housing sector within the West Midlands. An understanding of the commercial construction market and new development. As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous record keeping. This role is hybrid based, with some time spent in an office in Birmingham, some time working from home and ad hoc travel around the London region so a driving license is required for this post and costs will be catered for. This is an exciting time to join the organisation and your contribution will certainly be felt, in return you will receive a very competitive salary, car allowance, life assurance, healthcare and benefits package with a generous holiday allowance. Interview slots are available, so please apply without delay. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
About The Role What you can expect from us We offer a competitive salary of £43,900 per annum 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Salary Finance - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%) A great flexible working environment, with a range of family friendly policies Simply Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. About the Role We are currently recruiting for a Compliance Officer Domestic Heating and Hot Water to join our team on a 12 month fixed term contract to provide maternity cover. This is a Hybrid role, with office based working on Mondays and Tuesdays in Accrington and the option to work from home for the remainder of the week. The purpose of this role is to deliver effective management of Gas Safety and heating compliance across the Onward and CPS portfolios in accordance with regulatory undertakings to ensure Onward is fully compliant and reduces any residual risk to customers, colleagues and third parties and to provide technical support for all associated workstreams to all Onward departments. Key Responsibilities Servicing, Testing and Inspection Ensure that all domestic Gas and other heating servicing, testing and inspection processes are carried out correctly, remedial/follow on works are undertaken on a risk basis, that the service, testing and inspection process is fit for purpose and that the records and certification is appropriately recorded, validated and current. Contract Management Ensure effective management and administration of domestic heating contracts, set and deliver performance standards, monitor progress and resolve issues, financial control including setting and monitoring of relevant budgets. Data Management Ensure up to date information relating to relevant statutory and Onward heating and hot water Compliance risks including ensuring the operation and development of appropriate data management systems accurately recording all testing, inspection, and remedial works. Performance Measurement Support the development and application of associated strategy and policy and translate strategy, policy and procedures relating to Domestic Gas and other heating and hot water into objectives, KPIs, management information, and assist in production of report to Boards and Committees. Collaborative Working Provide support and guidance to Onward in the development of Landlord Compliance risk reduction strategy and procurement strategy, lead on procurement and investment that mitigates risk and work closely with all departments in relation to compliance safety across relevant workstreams. Health and Safety Take overall health and safety responsibility and compliance with legislative requirements for all investment activities within the region, to include delivery of a comprehensive programme of training in relation to domestic gas and other domestic heating and hot water. Skills and Experience Essential Knowledge of Core Housing Systems, Business Planning and Asset Management systems. Track record of managing Gas or other compliance safety and maintenance programmes. Experience of successfully delivering a similar role within another organisation with experience of leading a team to high level performance Excellent communication skills (written and verbal). Knowledge of construction procurement routes, contracts and their effective administration, commercial understanding of value for money drivers in construction. Knowledge and understanding of the requirements of Construction (Design and Management) Regulations 2015. Knowledge and awareness of related housing regulations/ law. Experience of interpreting complex data and using it to monitor performance through regular reporting and inform decisions. Desirable IT skills - Microsoft office to Intermediate level. Financial monitoring and budgeting experience for a similar activity function. Qualifications Relevant qualification or working to: Level 4 VRQ in Gas Safety Management in Social Housing or similar About The Organisation About Onward Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
Aug 14, 2026
Full time
About The Role What you can expect from us We offer a competitive salary of £43,900 per annum 32 days annual leave plus bank holidays a total of 40 days paid holiday per annum which is equivalent to 8 weeks. Salary Finance - access both short and long terms loans, plus provides access to a savings facility. Opportunity to further increase annual leave with service or though the holiday purchase scheme. Immediate entry to our Pension scheme (matched contributions up to 10%) A great flexible working environment, with a range of family friendly policies Simply Health cash plan with financial benefits and the option to extend to your family. Cover includes dental, optical, physiotherapy, 24HR private GP access and much more. Paid leave for absence including sickness, maternity, paternity, and adoption leave. Access of up to £150 annually through the 'Learning for life' scheme Access to a wide range of discounts and cash back offers, ranging from retail and automotive to holidays and cycle to work scheme. Develop your career with support and access to training and qualifications. About the Role We are currently recruiting for a Compliance Officer Domestic Heating and Hot Water to join our team on a 12 month fixed term contract to provide maternity cover. This is a Hybrid role, with office based working on Mondays and Tuesdays in Accrington and the option to work from home for the remainder of the week. The purpose of this role is to deliver effective management of Gas Safety and heating compliance across the Onward and CPS portfolios in accordance with regulatory undertakings to ensure Onward is fully compliant and reduces any residual risk to customers, colleagues and third parties and to provide technical support for all associated workstreams to all Onward departments. Key Responsibilities Servicing, Testing and Inspection Ensure that all domestic Gas and other heating servicing, testing and inspection processes are carried out correctly, remedial/follow on works are undertaken on a risk basis, that the service, testing and inspection process is fit for purpose and that the records and certification is appropriately recorded, validated and current. Contract Management Ensure effective management and administration of domestic heating contracts, set and deliver performance standards, monitor progress and resolve issues, financial control including setting and monitoring of relevant budgets. Data Management Ensure up to date information relating to relevant statutory and Onward heating and hot water Compliance risks including ensuring the operation and development of appropriate data management systems accurately recording all testing, inspection, and remedial works. Performance Measurement Support the development and application of associated strategy and policy and translate strategy, policy and procedures relating to Domestic Gas and other heating and hot water into objectives, KPIs, management information, and assist in production of report to Boards and Committees. Collaborative Working Provide support and guidance to Onward in the development of Landlord Compliance risk reduction strategy and procurement strategy, lead on procurement and investment that mitigates risk and work closely with all departments in relation to compliance safety across relevant workstreams. Health and Safety Take overall health and safety responsibility and compliance with legislative requirements for all investment activities within the region, to include delivery of a comprehensive programme of training in relation to domestic gas and other domestic heating and hot water. Skills and Experience Essential Knowledge of Core Housing Systems, Business Planning and Asset Management systems. Track record of managing Gas or other compliance safety and maintenance programmes. Experience of successfully delivering a similar role within another organisation with experience of leading a team to high level performance Excellent communication skills (written and verbal). Knowledge of construction procurement routes, contracts and their effective administration, commercial understanding of value for money drivers in construction. Knowledge and understanding of the requirements of Construction (Design and Management) Regulations 2015. Knowledge and awareness of related housing regulations/ law. Experience of interpreting complex data and using it to monitor performance through regular reporting and inform decisions. Desirable IT skills - Microsoft office to Intermediate level. Financial monitoring and budgeting experience for a similar activity function. Qualifications Relevant qualification or working to: Level 4 VRQ in Gas Safety Management in Social Housing or similar About The Organisation About Onward Onward Homes is one of the largest registered providers of social housing in the Northwest, with 35,000 properties across the region. We believe that everyone deserves a place to call their own, which is why we're committed to building 500 new homes each year. We do more than just provide a roof over our customers' heads, we're here to make a real difference. In addition to creating positive spaces for our customers we continuously strive to create a positive and progressive workspace to enable our colleagues to achieve their full potential. We embrace diversity and strive for diverse teams to create an inclusive culture which enables Onward to thrive and be representative of the communities that we serve. We want to ensure that everybody has an opportunity to be part of our recruitment processes and will therefore make reasonable adjustments to accommodate our candidates. Please let us know if there is anything we can do to assist you with our recruitment process via the email address below. If candidates have any concerns / questions in relation to the role at any stage of the recruitment and selection process they can contact the HR team on and a member of the HR Team will be in touch.
CBRE Global Workplace Solutions is seeking an experienced Head of Service Delivery to join our team at our client campus in Nottingham . This is a high-profile leadership role responsible for delivering best-in-class facilities management services, driving operational performance, leading high-performing teams, and building trusted client relationships. This role will be a 14-month FTC with the opportunity to be retained by one of the UK's leading FM providers. The Opportunity As Head of Service Delivery, you will take overall responsibility for the operational delivery of integrated facilities management services across the account, ensuring contractual commitments, performance targets, and client expectations are consistently achieved and exceeded. Key Responsibilities Lead and develop senior operational teams and supply partners. Drive operational excellence across hard and soft FM services. Build and maintain strong client relationships and stakeholder engagement. Deliver against KPIs, financial plans, and contractual commitments. Champion health, safety, compliance, and continuous improvement. Develop talent pipelines, succession plans, and high-performing teams. Identify opportunities for service innovation, efficiency, and contract growth. About You You'll be an established FM leader with: Experience operating at Contract Manager, Account Manager, or senior leadership level within integrated FM environments. Strong commercial and financial management capability. Excellent stakeholder management and communication skills. A track record of leading large, multi-disciplinary teams. The ability to influence, inspire, and drive performance in business-critical environments. Why CBRE? CBRE is the world's leading real estate services company, providing integrated facilities management and workplace solutions for some of the world's most prominent organisations. You'll join a business that invests in its people, values innovation, and offers genuine opportunities for career progression.
Aug 14, 2026
Full time
CBRE Global Workplace Solutions is seeking an experienced Head of Service Delivery to join our team at our client campus in Nottingham . This is a high-profile leadership role responsible for delivering best-in-class facilities management services, driving operational performance, leading high-performing teams, and building trusted client relationships. This role will be a 14-month FTC with the opportunity to be retained by one of the UK's leading FM providers. The Opportunity As Head of Service Delivery, you will take overall responsibility for the operational delivery of integrated facilities management services across the account, ensuring contractual commitments, performance targets, and client expectations are consistently achieved and exceeded. Key Responsibilities Lead and develop senior operational teams and supply partners. Drive operational excellence across hard and soft FM services. Build and maintain strong client relationships and stakeholder engagement. Deliver against KPIs, financial plans, and contractual commitments. Champion health, safety, compliance, and continuous improvement. Develop talent pipelines, succession plans, and high-performing teams. Identify opportunities for service innovation, efficiency, and contract growth. About You You'll be an established FM leader with: Experience operating at Contract Manager, Account Manager, or senior leadership level within integrated FM environments. Strong commercial and financial management capability. Excellent stakeholder management and communication skills. A track record of leading large, multi-disciplinary teams. The ability to influence, inspire, and drive performance in business-critical environments. Why CBRE? CBRE is the world's leading real estate services company, providing integrated facilities management and workplace solutions for some of the world's most prominent organisations. You'll join a business that invests in its people, values innovation, and offers genuine opportunities for career progression.
Property Manager Head Office - Didsbury £40,584 rising to £42,720 (At 2 years subject to performance) Permanent, Full-Time role The Property Manager will coordinate the delivery of an effective, professional block, estate and leasehold management service to a portfolio of unique developments. They will provide expertise and specialist advice on all aspects of property management ensuring a consistent and co-ordinated approach across all customer groups. What you'll be doing Provide a high quality, responsive and value-for-money property management service to our customers. Deal courteously and efficiently with enquiries concerning all types of management issues at properties Carry out scheme inspections on a regular basis to ensure high standards are maintained Ensure that a customer focused service is provided; communicating with customers effectively, providing regular updates and relaying key information to sustain a visible management service. Prepare and monitor budgets and service charge accounts Carry out Section 20 consultations as required Take a leading role in planning major works, preventative maintenance and cyclical works in accordance with any operating manuals, specifications and particulars of the lease Recognition of situations where specialist technical support is required, coordinating third parties and overseeing programmes of work Attend residents meetings and AGM's as required Ensure responsive and planned repairs carried out to properties are of a high standard, delivered well, in line with budgets and in accordance with legislative requirements. Liaise with clients and other key stakeholders What you'll need: Qualified to IRPM or equivalent Housing Qualification or working towards Experience of block, estate or property management role Experience of delivering a customer focussed service Experience of Leasehold Management including Health & Safety compliance requirements Experience of setting and monitoring budgets IT Literate Ability to use own initiative and work under pressure to meet tight deadlines Excellent problem solving abilities Knowledge of relevant Leasehold, landlord and tenant legislation including S20 consultation process and consultation with customers generally Full clean UK driving licence and use of own transport Our client is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment; this role is subject to a basic DBS check What we need from you: Ability to demonstrate empathy in dealing with and resolving disputes Excellent customer service skills Ability to communicate with people at all levels: What we give you in return for your hard work and commitment: Pension DC Scheme (up to 10% contribution from both colleague and client) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holiday Reward & Recognition You Count Rewards are individual reward's for going 'above & beyond' Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . Wage Stream You can access savings opportunities and early access to wages Our client believes the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work.
Aug 13, 2026
Full time
Property Manager Head Office - Didsbury £40,584 rising to £42,720 (At 2 years subject to performance) Permanent, Full-Time role The Property Manager will coordinate the delivery of an effective, professional block, estate and leasehold management service to a portfolio of unique developments. They will provide expertise and specialist advice on all aspects of property management ensuring a consistent and co-ordinated approach across all customer groups. What you'll be doing Provide a high quality, responsive and value-for-money property management service to our customers. Deal courteously and efficiently with enquiries concerning all types of management issues at properties Carry out scheme inspections on a regular basis to ensure high standards are maintained Ensure that a customer focused service is provided; communicating with customers effectively, providing regular updates and relaying key information to sustain a visible management service. Prepare and monitor budgets and service charge accounts Carry out Section 20 consultations as required Take a leading role in planning major works, preventative maintenance and cyclical works in accordance with any operating manuals, specifications and particulars of the lease Recognition of situations where specialist technical support is required, coordinating third parties and overseeing programmes of work Attend residents meetings and AGM's as required Ensure responsive and planned repairs carried out to properties are of a high standard, delivered well, in line with budgets and in accordance with legislative requirements. Liaise with clients and other key stakeholders What you'll need: Qualified to IRPM or equivalent Housing Qualification or working towards Experience of block, estate or property management role Experience of delivering a customer focussed service Experience of Leasehold Management including Health & Safety compliance requirements Experience of setting and monitoring budgets IT Literate Ability to use own initiative and work under pressure to meet tight deadlines Excellent problem solving abilities Knowledge of relevant Leasehold, landlord and tenant legislation including S20 consultation process and consultation with customers generally Full clean UK driving licence and use of own transport Our client is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment; this role is subject to a basic DBS check What we need from you: Ability to demonstrate empathy in dealing with and resolving disputes Excellent customer service skills Ability to communicate with people at all levels: What we give you in return for your hard work and commitment: Pension DC Scheme (up to 10% contribution from both colleague and client) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holiday Reward & Recognition You Count Rewards are individual reward's for going 'above & beyond' Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . Wage Stream You can access savings opportunities and early access to wages Our client believes the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work.
The key purpose of the role is to ensure that directors, managers and employees have the competence, knowledge and skills to ensure that all employees go home safe and well at the end of their day and in conjunction with your team, that our customers can live safely and healthily in their homes. Client Details Our client is an award winning housing association with over 7,000 homes across Cheshire, and now expanding geographically across the North West. Description To lead, motivate and develop the team through regular performance management, providing direction and vision for the department and constantly monitoring this for outputs. To ensure that the client is fully compliant with Health and Safety and all compliance legislation. The management of fleet including vehicles and telematics assigned to all operatives. The facilities management of key office buildings. To lead on promoting a positive and proactive culture of health and safety within the organisation using behavioural safety techniques; two-way communications with all levels of staff regarding safety matters via the health and safety committee, developing tool box talks to be delivered by managers and by leadership health and safety inspections; leading by example; positively rewarding employees who report near misses and providing effective coaching and training programmes To be responsible for the review, development and implementation of the clients Occupational Health and Safety Management System To collaborate closely with other managers to develop and implement systems for the control and monitoring of contractors and contract compliance regarding health and safety. To implement systems which record, monitor and report on health and safety performance and to make appropriate health and safety recommendations, assigning actions as appropriate and monitoring progress against actions. In conjunction with the People Team, to develop, implement and deliver appropriate training programmes for Board Members, Directors, Managers and Employees To work collaboratively on health and safety related matters with officers of the Health and Safety Executive (HSE), external enforcement and other agencies including the Local Authority, Fire and Rescue Service and Police Constabulary To provide regular health and safety reports and strategic advice and updates to the Director of Homes, Leadership team and Board To be responsible for the management of the health and safety budget Profile A successful Head of Health, Safety and Compliance should have: Previous experience in a similar role and a minimum Chartered Member of IOSH plus a NEBOSH Diploma or equivalent Experience in leading, managing, motivating, and developing people and teams by providing clear goals and direction through effective and regular performance management. housing Strong technical knowledge of legislation and health and safety issues affecting the social and construction sectors with the ability to implement legislation practically in line with the strategy and to guide policy, principles, and decisions. Can confidently communicate and influence across the range of the organisation (up to Exec level) and externally including presentations and report writing. Able to constructively challenge and give/receive feedback to all stakeholders about all areas of the business. Ability to manage, interpret and manipulate large, complex data sets, produce high quality reports, and decide future action/strategy. A high level of numeracy, literacy, and analytical skills, with the ability to write unbiased comprehensive reports, analyse options and propose solutions to resolve problems. Sound financial & business acumen skills including management of budgets, risks, and robust project management. Job Offer Competitive salary Potential for career development within a respected organisation. If you are ready to take on this exciting challenge as a Head of Health, Safety and Compliance, apply now to make a significant impact in the property sector!
Aug 13, 2026
Contractor
The key purpose of the role is to ensure that directors, managers and employees have the competence, knowledge and skills to ensure that all employees go home safe and well at the end of their day and in conjunction with your team, that our customers can live safely and healthily in their homes. Client Details Our client is an award winning housing association with over 7,000 homes across Cheshire, and now expanding geographically across the North West. Description To lead, motivate and develop the team through regular performance management, providing direction and vision for the department and constantly monitoring this for outputs. To ensure that the client is fully compliant with Health and Safety and all compliance legislation. The management of fleet including vehicles and telematics assigned to all operatives. The facilities management of key office buildings. To lead on promoting a positive and proactive culture of health and safety within the organisation using behavioural safety techniques; two-way communications with all levels of staff regarding safety matters via the health and safety committee, developing tool box talks to be delivered by managers and by leadership health and safety inspections; leading by example; positively rewarding employees who report near misses and providing effective coaching and training programmes To be responsible for the review, development and implementation of the clients Occupational Health and Safety Management System To collaborate closely with other managers to develop and implement systems for the control and monitoring of contractors and contract compliance regarding health and safety. To implement systems which record, monitor and report on health and safety performance and to make appropriate health and safety recommendations, assigning actions as appropriate and monitoring progress against actions. In conjunction with the People Team, to develop, implement and deliver appropriate training programmes for Board Members, Directors, Managers and Employees To work collaboratively on health and safety related matters with officers of the Health and Safety Executive (HSE), external enforcement and other agencies including the Local Authority, Fire and Rescue Service and Police Constabulary To provide regular health and safety reports and strategic advice and updates to the Director of Homes, Leadership team and Board To be responsible for the management of the health and safety budget Profile A successful Head of Health, Safety and Compliance should have: Previous experience in a similar role and a minimum Chartered Member of IOSH plus a NEBOSH Diploma or equivalent Experience in leading, managing, motivating, and developing people and teams by providing clear goals and direction through effective and regular performance management. housing Strong technical knowledge of legislation and health and safety issues affecting the social and construction sectors with the ability to implement legislation practically in line with the strategy and to guide policy, principles, and decisions. Can confidently communicate and influence across the range of the organisation (up to Exec level) and externally including presentations and report writing. Able to constructively challenge and give/receive feedback to all stakeholders about all areas of the business. Ability to manage, interpret and manipulate large, complex data sets, produce high quality reports, and decide future action/strategy. A high level of numeracy, literacy, and analytical skills, with the ability to write unbiased comprehensive reports, analyse options and propose solutions to resolve problems. Sound financial & business acumen skills including management of budgets, risks, and robust project management. Job Offer Competitive salary Potential for career development within a respected organisation. If you are ready to take on this exciting challenge as a Head of Health, Safety and Compliance, apply now to make a significant impact in the property sector!
Compliance Administrator Part Time 18.5 hours per week (Monday-Friday) Reading 25,525 - 27,992 FTE Are you a highly organised administrator with excellent attention to detail? We're looking for a Compliance & Estates Administrator to provide administrative support across compliance, estates and health & safety processes. Working closely with the Head of Estates, you'll help maintain accurate records, coordinate statutory inspections, manage contractor documentation and support audits to ensure compliance requirements are met. Benefits: Permanent part-time role (18.5 hours per week across five days) Excellent pension Private healthcare Free parking Professional development Employee Assistance Programme Additional employee benefits As the Compliance Administrator, you will be responsible for: Maintain compliance and health & safety records Coordinate statutory inspections and planned maintenance Manage contractor documentation and compliance records Support risk assessments, audits and inspections Record accidents and incidents Provide administrative support to the Head of Estates The successful Compliance Administrator will have the following related skills / experience: Previous administration or compliance experience Excellent organisation and attention to detail Strong IT skills Great communication skills Experience within compliance, facilities, estates or health & safety would be advantageous
Aug 13, 2026
Full time
Compliance Administrator Part Time 18.5 hours per week (Monday-Friday) Reading 25,525 - 27,992 FTE Are you a highly organised administrator with excellent attention to detail? We're looking for a Compliance & Estates Administrator to provide administrative support across compliance, estates and health & safety processes. Working closely with the Head of Estates, you'll help maintain accurate records, coordinate statutory inspections, manage contractor documentation and support audits to ensure compliance requirements are met. Benefits: Permanent part-time role (18.5 hours per week across five days) Excellent pension Private healthcare Free parking Professional development Employee Assistance Programme Additional employee benefits As the Compliance Administrator, you will be responsible for: Maintain compliance and health & safety records Coordinate statutory inspections and planned maintenance Manage contractor documentation and compliance records Support risk assessments, audits and inspections Record accidents and incidents Provide administrative support to the Head of Estates The successful Compliance Administrator will have the following related skills / experience: Previous administration or compliance experience Excellent organisation and attention to detail Strong IT skills Great communication skills Experience within compliance, facilities, estates or health & safety would be advantageous
A fantastic opportunity has emerged for a Temporary Accommodation Manager to join one of Adecco's leading housing clients in an interim role for the next 3-6 months, with the possibility of extension. Working 36 hours per week (Monday to Friday), our public sector client is based in South London, but this role is hybrid working, so you will need to be in their office for only 2-3 days each week. Reporting into the Head of Temporary Accommodation, this role involves directly line managing a team of three team leaders and being indirectly responsible for up to 10 other staff. You will be required to lead the Temporary Accommodation Management Team, Income Team and Homeless Hostel Team, providing motivation and guidance to guarantee that the service meets key performance indicators and delivers expected outcomes in compliance with regulatory, statutory, and professional standards, legislation, and policies. Our client is looking for a manager who will: Lead the effective and efficient delivery of the Temporary Accommodation service with a focus on tenancy sustainment and support to maximise the number of homeless households that move on to successful longer-term accommodation. Support the Head of Service in the strategic leadership and continuous development of the council's housing needs and homeless functions. Lead and motivate multidiscipline teams to deliver a quality service that achieves high customer satisfaction and to support their personal development through the provision of training, coaching and mentoring opportunities. Ensure that technology is used most effectively to deliver a consistent, high-quality, accessible service to all Housing Needs customers. In addition, to ensure that technology is used to provide effective mobile working to staff as required. Develop an effective performance culture throughout the service to ensure the delivery of consistently high-quality, value-for-money services whilst meeting the council's corporate performance management requirements. Lead the effective and efficient delivery of the Temporary Accommodation service with a focus on tenancy sustainment. Lead the Income collection function ensuring collection targets are achieved and exceeded. Lead a service that provides expert advice to accommodation providers on all property standards, repairing obligations and general tenancy management and encouraging good practice. Lead a service that is the first point of contact for landlords experiencing difficulties sustaining tenancies, including acting as a negotiator or mediator between disputing parties to resolve contractual issues to ensure compliance with the legal framework to sustain tenancies. Oversee the management of temporary accommodation, ensuring that void turnaround times are kept to an absolute minimum and that all temporary accommodation, including company owned and, managed hostels, are well managed, in a safe and habitable condition and meet all statutory requirements in respect of fire safety, amenities and health and safety. Only applicants who feel they meet the above criteria, have strong homelessness legislation knowledge, extensive staff management expertise (preferably from the public sector, but this is not essential) and can start on short notice (2 weeks' notice maximum) need apply for this position as our client is keen to fill this role as soon as possible.
Aug 13, 2026
Seasonal
A fantastic opportunity has emerged for a Temporary Accommodation Manager to join one of Adecco's leading housing clients in an interim role for the next 3-6 months, with the possibility of extension. Working 36 hours per week (Monday to Friday), our public sector client is based in South London, but this role is hybrid working, so you will need to be in their office for only 2-3 days each week. Reporting into the Head of Temporary Accommodation, this role involves directly line managing a team of three team leaders and being indirectly responsible for up to 10 other staff. You will be required to lead the Temporary Accommodation Management Team, Income Team and Homeless Hostel Team, providing motivation and guidance to guarantee that the service meets key performance indicators and delivers expected outcomes in compliance with regulatory, statutory, and professional standards, legislation, and policies. Our client is looking for a manager who will: Lead the effective and efficient delivery of the Temporary Accommodation service with a focus on tenancy sustainment and support to maximise the number of homeless households that move on to successful longer-term accommodation. Support the Head of Service in the strategic leadership and continuous development of the council's housing needs and homeless functions. Lead and motivate multidiscipline teams to deliver a quality service that achieves high customer satisfaction and to support their personal development through the provision of training, coaching and mentoring opportunities. Ensure that technology is used most effectively to deliver a consistent, high-quality, accessible service to all Housing Needs customers. In addition, to ensure that technology is used to provide effective mobile working to staff as required. Develop an effective performance culture throughout the service to ensure the delivery of consistently high-quality, value-for-money services whilst meeting the council's corporate performance management requirements. Lead the effective and efficient delivery of the Temporary Accommodation service with a focus on tenancy sustainment. Lead the Income collection function ensuring collection targets are achieved and exceeded. Lead a service that provides expert advice to accommodation providers on all property standards, repairing obligations and general tenancy management and encouraging good practice. Lead a service that is the first point of contact for landlords experiencing difficulties sustaining tenancies, including acting as a negotiator or mediator between disputing parties to resolve contractual issues to ensure compliance with the legal framework to sustain tenancies. Oversee the management of temporary accommodation, ensuring that void turnaround times are kept to an absolute minimum and that all temporary accommodation, including company owned and, managed hostels, are well managed, in a safe and habitable condition and meet all statutory requirements in respect of fire safety, amenities and health and safety. Only applicants who feel they meet the above criteria, have strong homelessness legislation knowledge, extensive staff management expertise (preferably from the public sector, but this is not essential) and can start on short notice (2 weeks' notice maximum) need apply for this position as our client is keen to fill this role as soon as possible.
Head of Repairs £77,000 per annum Maidstone Full-Time Permanent It's a great time to join Golding as we're an efficient, local, visible and listening organisation, providing sustainable homes and communities. We've an established track record for building quality homes and investing in our local communities. We're excited to recruit for a Head of Repairs to lead one of Golding's most visible and important customer services. This is a fantastic opportunity to shape our in-house Repairs Service, driving performance, customer satisfaction, and continuous improvement during an exciting period of transformation. We're proud of our strong track record and the positive difference we make every day. Following an exceptional regulatory inspection outcome and achieving C1, G1 and V2 ratings, we're entering an exciting new chapter of growth and transformation. Our (Apply online only) Corporate Plan sets out bold ambitions for the future. Over the next four years, we'll continue to strengthen our culture, invest in our colleagues, embrace innovation, and deliver excellent services for our customers. We want Golding to be a place where people feel valued, supported and empowered to do their best work, because we know that when our colleagues thrive, our customers and communities do too. What you'll be doing As Head of Repairs, you'll provide strategic and operational leadership for Golding's in-house Repairs Service, ensuring safe, compliant, customer-focused and value-for-money repairs across our homes. This is a broad and influential role, leading the DLO across responsive repairs, damp and mould, disrepair, structural repairs, insurance works, permissions and specialist maintenance, with accountability for performance, compliance, budgets, productivity, service quality and customer satisfaction. You'll use data, customer feedback and complaints learning to improve services, resolve issues well, reduce repeat issues and strengthen trust in the repairs service. You'll also lead and develop managers, supervisors and technical teams, creating a high-performing, customer-focused culture where colleagues are supported to deliver a responsive, reliable and effective repairs service. More about you. What can you bring? You'll hold an HNC/HND or equivalent professional qualification in a construction or property-related discipline, alongside strong technical experience in building pathology, damp and mould, structural defects and property maintenance. A degree-level qualification, professional membership or additional leadership qualification would be advantageous. You'll have significant senior leadership experience in responsive repairs, maintenance or property services, with experience leading a DLO, including multi-trade operatives, supervisors and managers. You'll bring a strong focus on performance, service improvement, customer satisfaction, complaints learning and achieving the right outcomes for our customers. We're looking for a visible, collaborative and customer-focused leader who can bring people with them, use insight to drive improvement, and balance operational delivery with long-term service development. You'll also hold an appropriate health and safety qualification such as IOSH Managing Safely or equivalent. When and where you'll be doing it You will enjoy a 40 hour working week and earn an annual salary of £77,000 dependent upon your knowledge, skills and experience. Our Hub, Home, Roam approach allows you to work from wherever suits you best whilst also having a central workspace to collaborate and come together. Our head office is in central Maidstone and is a new, modern and bright space which inspires creativity and innovation. You'll be joining at a time when repairs is central to our customer experience ambitions, with the opportunity to influence service improvement, shape how we use insight and data, and make a visible difference to customers and colleagues. What will you get in return? Creating an environment which enables our people to thrive is crucial for us and our Total Reward package goes beyond your salary, designed to support you throughout your working life here. You'll get: 28 days annual leave per year (plus bank holidays and Christmas Closure) 2 x Golding give back volunteering days Regular opportunities for training (upskilling and cross skilling) Company Pension contribution and life assurance Flexible Benefits including health cash plan, additional holiday purchase, cycle to work scheme, onsite gym, retail discounts and more. A full driving license and DBS are required for this role. Closing Date: Wednesday 29th July 2026 Interview dates: Stage 1 - 5 and 6 August 2026, via MS Teams Stage 2 - 13 and 14 August 2026, in person at our Maidstone office We appreciate that people process information in different ways. Please get in touch if you would like some support with your application. Please note we will be sifting applications throughout and reserve the right to close the vacancy early if we find suitable candidates.
Aug 13, 2026
Full time
Head of Repairs £77,000 per annum Maidstone Full-Time Permanent It's a great time to join Golding as we're an efficient, local, visible and listening organisation, providing sustainable homes and communities. We've an established track record for building quality homes and investing in our local communities. We're excited to recruit for a Head of Repairs to lead one of Golding's most visible and important customer services. This is a fantastic opportunity to shape our in-house Repairs Service, driving performance, customer satisfaction, and continuous improvement during an exciting period of transformation. We're proud of our strong track record and the positive difference we make every day. Following an exceptional regulatory inspection outcome and achieving C1, G1 and V2 ratings, we're entering an exciting new chapter of growth and transformation. Our (Apply online only) Corporate Plan sets out bold ambitions for the future. Over the next four years, we'll continue to strengthen our culture, invest in our colleagues, embrace innovation, and deliver excellent services for our customers. We want Golding to be a place where people feel valued, supported and empowered to do their best work, because we know that when our colleagues thrive, our customers and communities do too. What you'll be doing As Head of Repairs, you'll provide strategic and operational leadership for Golding's in-house Repairs Service, ensuring safe, compliant, customer-focused and value-for-money repairs across our homes. This is a broad and influential role, leading the DLO across responsive repairs, damp and mould, disrepair, structural repairs, insurance works, permissions and specialist maintenance, with accountability for performance, compliance, budgets, productivity, service quality and customer satisfaction. You'll use data, customer feedback and complaints learning to improve services, resolve issues well, reduce repeat issues and strengthen trust in the repairs service. You'll also lead and develop managers, supervisors and technical teams, creating a high-performing, customer-focused culture where colleagues are supported to deliver a responsive, reliable and effective repairs service. More about you. What can you bring? You'll hold an HNC/HND or equivalent professional qualification in a construction or property-related discipline, alongside strong technical experience in building pathology, damp and mould, structural defects and property maintenance. A degree-level qualification, professional membership or additional leadership qualification would be advantageous. You'll have significant senior leadership experience in responsive repairs, maintenance or property services, with experience leading a DLO, including multi-trade operatives, supervisors and managers. You'll bring a strong focus on performance, service improvement, customer satisfaction, complaints learning and achieving the right outcomes for our customers. We're looking for a visible, collaborative and customer-focused leader who can bring people with them, use insight to drive improvement, and balance operational delivery with long-term service development. You'll also hold an appropriate health and safety qualification such as IOSH Managing Safely or equivalent. When and where you'll be doing it You will enjoy a 40 hour working week and earn an annual salary of £77,000 dependent upon your knowledge, skills and experience. Our Hub, Home, Roam approach allows you to work from wherever suits you best whilst also having a central workspace to collaborate and come together. Our head office is in central Maidstone and is a new, modern and bright space which inspires creativity and innovation. You'll be joining at a time when repairs is central to our customer experience ambitions, with the opportunity to influence service improvement, shape how we use insight and data, and make a visible difference to customers and colleagues. What will you get in return? Creating an environment which enables our people to thrive is crucial for us and our Total Reward package goes beyond your salary, designed to support you throughout your working life here. You'll get: 28 days annual leave per year (plus bank holidays and Christmas Closure) 2 x Golding give back volunteering days Regular opportunities for training (upskilling and cross skilling) Company Pension contribution and life assurance Flexible Benefits including health cash plan, additional holiday purchase, cycle to work scheme, onsite gym, retail discounts and more. A full driving license and DBS are required for this role. Closing Date: Wednesday 29th July 2026 Interview dates: Stage 1 - 5 and 6 August 2026, via MS Teams Stage 2 - 13 and 14 August 2026, in person at our Maidstone office We appreciate that people process information in different ways. Please get in touch if you would like some support with your application. Please note we will be sifting applications throughout and reserve the right to close the vacancy early if we find suitable candidates.
Head of Chemistry 12 Month FTC (Maternity Cover) Kettering, Northamptonshire Full Time 37.5 Hours Per Week Competitive Salary + Excellent Benefits 100% sitebased Are you an experienced chemistry leader with a passion for people development, technical excellence and commercial growth? We're supporting a leading UK testing, certification and research organisation in the recruitment of a Head of Chemistry to lead a well-established and highly regarded chemistry function on a 12-month maternity cover contract. This is an exciting opportunity to take ownership of a multidisciplinary laboratory operation, leading a team of around 20 scientific professionals while helping shape the future direction of the department. The Opportunity You will provide strategic and operational leadership across the chemistry division, ensuring the continued delivery of high-quality testing services while driving commercial growth, innovation and continuous improvement. The laboratory is equipped with a range of analytical instrumentation including GC-MS, HPLC and LC-MS and supports clients across consumer product sectors through testing, compliance and certification services. Key responsibilities include: Leading, motivating and developing a team of managers, scientists and technicians Driving departmental growth through business development and market engagement Supporting sales and marketing initiatives to increase market share Maintaining technical excellence and regulatory compliance Managing UKAS-accredited activities and scope development Building and maintaining strong relationships with industry stakeholders, customers and regulatory bodies Championing continuous improvement, quality and health & safety standards Contributing technical expertise through webinars, publications and industry engagement About You We're keen to speak with candidates who can demonstrate: Proven experience leading and developing high-performing technical teams A strong chemistry, laboratory or scientific testing background Commercial awareness and experience supporting business growth Excellent stakeholder management and relationship-building skills The ability to translate technical expertise into strategic business outcomes Experience managing quality systems within a regulated environment Strong organisational and leadership capabilities Desirable Degree qualified in Chemistry or a related scientific discipline Leadership or management qualification Experience working within accredited laboratory environments International stakeholder engagement experience What's On Offer? Competitive salary Generous annual leave allowance Company pension scheme Life assurance Income protection Free onsite parking Opportunity to lead an established and respected scientific team Exposure to international projects and industry-leading technical work If you're an ambitious chemistry leader looking for a role where you can influence strategy, develop people and drive commercial success, we'd love to hear from you. For a confidential discussion or to apply, please get in touch.
Aug 13, 2026
Full time
Head of Chemistry 12 Month FTC (Maternity Cover) Kettering, Northamptonshire Full Time 37.5 Hours Per Week Competitive Salary + Excellent Benefits 100% sitebased Are you an experienced chemistry leader with a passion for people development, technical excellence and commercial growth? We're supporting a leading UK testing, certification and research organisation in the recruitment of a Head of Chemistry to lead a well-established and highly regarded chemistry function on a 12-month maternity cover contract. This is an exciting opportunity to take ownership of a multidisciplinary laboratory operation, leading a team of around 20 scientific professionals while helping shape the future direction of the department. The Opportunity You will provide strategic and operational leadership across the chemistry division, ensuring the continued delivery of high-quality testing services while driving commercial growth, innovation and continuous improvement. The laboratory is equipped with a range of analytical instrumentation including GC-MS, HPLC and LC-MS and supports clients across consumer product sectors through testing, compliance and certification services. Key responsibilities include: Leading, motivating and developing a team of managers, scientists and technicians Driving departmental growth through business development and market engagement Supporting sales and marketing initiatives to increase market share Maintaining technical excellence and regulatory compliance Managing UKAS-accredited activities and scope development Building and maintaining strong relationships with industry stakeholders, customers and regulatory bodies Championing continuous improvement, quality and health & safety standards Contributing technical expertise through webinars, publications and industry engagement About You We're keen to speak with candidates who can demonstrate: Proven experience leading and developing high-performing technical teams A strong chemistry, laboratory or scientific testing background Commercial awareness and experience supporting business growth Excellent stakeholder management and relationship-building skills The ability to translate technical expertise into strategic business outcomes Experience managing quality systems within a regulated environment Strong organisational and leadership capabilities Desirable Degree qualified in Chemistry or a related scientific discipline Leadership or management qualification Experience working within accredited laboratory environments International stakeholder engagement experience What's On Offer? Competitive salary Generous annual leave allowance Company pension scheme Life assurance Income protection Free onsite parking Opportunity to lead an established and respected scientific team Exposure to international projects and industry-leading technical work If you're an ambitious chemistry leader looking for a role where you can influence strategy, develop people and drive commercial success, we'd love to hear from you. For a confidential discussion or to apply, please get in touch.
Area Manager Fast Paced Retail £60,000 - £65,000 We have a fantastic position for an Area Manager for a well-known large format retailer in the UK. This is an exciting opportunity to join a rapidly changing business where you will have the autonomy and freedom to drive your area forward! The successful Area Manager will be responsible for leading a high number of stores across your geographical patch, delivering a strong financial performance and exceptional levels of customer service across the board. Culture fit is extremely important to our client's business. Successful candidates must have a forward thinking and dynamic leadership style with outgoing and upbeat personality that would be able engage a large number of colleagues across the area. Our new Area Manager is going to inspire the team, develop Store Managers to deliver a memorable in store experience, engage with colleagues at all levels and lead by example. You will create fantastic in store visuals and make the store a real go to destination for a fantastic shopping experience. The Role As an Area Manager you will lead your stores in all areas of service excellence, deliver KPI's in line with the business objectives and ensure you are leading and motivating your teams to deliver across your area. Creating a positive and engaging working environment within your sites High standards in all key areas Setting clear expectations in service, standards and operations Managing profit and loss, budgets, sales forecasting and various other key performance indicators Liaising and networking with head office, ensuring relationships are established with all key stakeholders Driving compliance, health & safety to adhere to all policies and procedures Supporting with company events, local marketing and sharing successes The new Area Manager is going to deliver results and performances in large format stores, have the ability to ensure leaders are ready to deliver standards via their teams and also work on projects with the senior leaders in the business. A passion for delivering great standards, service and an engaged team is an absolute must! this role will come with a great challenge, an opportunity to make an impact and the chance to make a real name for yourself as they grow and develop! The Package Basic salary between £60,000 - £65,000 plus a company car allowance, generous holidays and a strong benefits package. Apply now to join one of the fastest and most vibrant retailers around! BH37000
Aug 13, 2026
Full time
Area Manager Fast Paced Retail £60,000 - £65,000 We have a fantastic position for an Area Manager for a well-known large format retailer in the UK. This is an exciting opportunity to join a rapidly changing business where you will have the autonomy and freedom to drive your area forward! The successful Area Manager will be responsible for leading a high number of stores across your geographical patch, delivering a strong financial performance and exceptional levels of customer service across the board. Culture fit is extremely important to our client's business. Successful candidates must have a forward thinking and dynamic leadership style with outgoing and upbeat personality that would be able engage a large number of colleagues across the area. Our new Area Manager is going to inspire the team, develop Store Managers to deliver a memorable in store experience, engage with colleagues at all levels and lead by example. You will create fantastic in store visuals and make the store a real go to destination for a fantastic shopping experience. The Role As an Area Manager you will lead your stores in all areas of service excellence, deliver KPI's in line with the business objectives and ensure you are leading and motivating your teams to deliver across your area. Creating a positive and engaging working environment within your sites High standards in all key areas Setting clear expectations in service, standards and operations Managing profit and loss, budgets, sales forecasting and various other key performance indicators Liaising and networking with head office, ensuring relationships are established with all key stakeholders Driving compliance, health & safety to adhere to all policies and procedures Supporting with company events, local marketing and sharing successes The new Area Manager is going to deliver results and performances in large format stores, have the ability to ensure leaders are ready to deliver standards via their teams and also work on projects with the senior leaders in the business. A passion for delivering great standards, service and an engaged team is an absolute must! this role will come with a great challenge, an opportunity to make an impact and the chance to make a real name for yourself as they grow and develop! The Package Basic salary between £60,000 - £65,000 plus a company car allowance, generous holidays and a strong benefits package. Apply now to join one of the fastest and most vibrant retailers around! BH37000
Vehicle Technicians Company: E-ppl Ltd Location: Ashchurch Site Pay Rate: 18.00 per hour + 36.60 per day mileage allowance Security Clearance: BPSS Required (E-ppl will sponsor and process this for you) Contract Type: Outcomes-Based Package of Work About the Role E-ppl Ltd is recruiting a dedicated team of Vehicle Technicians to deliver a critical fleet maintenance package at our Ashchurch site. Working as part of an autonomous E-ppl team under an outcomes-based package of work, you will be responsible for ensuring the operational readiness, safety, and regulatory compliance of Stored and Sustainment Fleet platforms. Key Responsibilities Inspection & Servicing: Carry out diagnostic inspections, routine servicing, and repairs on designated vehicle platforms. Rectification & Prep: Perform follow-on maintenance to ensure safety and full compliance ahead of Mandatory Equipment Inspections. Fleet Upgrades: Bring vehicles up to required operational standards Quality Assurance: Execute reworks and rectify defects identified during examination stages. Safety First: Always Maintain strict adherence to site Health & Safety policies. Requirements Security Clearance: Must be willing to undergo BPSS (Baseline Personnel Security Standard) checks. E-ppl will fully sponsor and manage this process. Experience: Proven experience as a Vehicle Technician (military, commercial, or fleet experience is highly desirable). Qualifications: Level 3 NVQ/City & Guilds (or equivalent) in Vehicle Maintenance and Repair. Skills: Strong diagnostic capabilities and familiarity with fleet asset tracking Personal PPE/Equipment: Ability to provide your own standard coveralls and safety footwear. What We Offer Competitive Package: 18.00/hr + 36.60 daily mileage allowance. Tooling: All standard and specialist mechanical tooling is provided on-site. Clearance Support: Full sponsorship for your BPSS clearance.
Aug 13, 2026
Contractor
Vehicle Technicians Company: E-ppl Ltd Location: Ashchurch Site Pay Rate: 18.00 per hour + 36.60 per day mileage allowance Security Clearance: BPSS Required (E-ppl will sponsor and process this for you) Contract Type: Outcomes-Based Package of Work About the Role E-ppl Ltd is recruiting a dedicated team of Vehicle Technicians to deliver a critical fleet maintenance package at our Ashchurch site. Working as part of an autonomous E-ppl team under an outcomes-based package of work, you will be responsible for ensuring the operational readiness, safety, and regulatory compliance of Stored and Sustainment Fleet platforms. Key Responsibilities Inspection & Servicing: Carry out diagnostic inspections, routine servicing, and repairs on designated vehicle platforms. Rectification & Prep: Perform follow-on maintenance to ensure safety and full compliance ahead of Mandatory Equipment Inspections. Fleet Upgrades: Bring vehicles up to required operational standards Quality Assurance: Execute reworks and rectify defects identified during examination stages. Safety First: Always Maintain strict adherence to site Health & Safety policies. Requirements Security Clearance: Must be willing to undergo BPSS (Baseline Personnel Security Standard) checks. E-ppl will fully sponsor and manage this process. Experience: Proven experience as a Vehicle Technician (military, commercial, or fleet experience is highly desirable). Qualifications: Level 3 NVQ/City & Guilds (or equivalent) in Vehicle Maintenance and Repair. Skills: Strong diagnostic capabilities and familiarity with fleet asset tracking Personal PPE/Equipment: Ability to provide your own standard coveralls and safety footwear. What We Offer Competitive Package: 18.00/hr + 36.60 daily mileage allowance. Tooling: All standard and specialist mechanical tooling is provided on-site. Clearance Support: Full sponsorship for your BPSS clearance.
Maintenance Operative / Handyperson / Multi Skilled Labourer Nottingham, NG1, £15ph + Hol pay, 6-8 weeks weeks, Tools provided You will play a key role in ensuring the building is safe, compliant, and well maintained for residents. This is a hands-on role involving general repairs, inspections, and compliance checks, while supporting the wider site team with day-to-day maintenance tasks. Key Responsibilities Carry out general building repairs and maintenance Move furniture and mattresses as required Silicone sinks, shower trays, and kitchen worktops Painting and decorating Fix, build, and assemble furniture Replace lightbulbs and carry out basic lighting maintenance Fix door handles and other minor fixtures Basic plumbing tasks, including unblocking sinks, toilets, and drains Descale shower heads Conduct routine room checks and inspections of communal areas Ensure communal areas are maintained to a high standard Complete statutory checks and maintain accurate testing records Respond correctly to Health & Safety matters and report incidents as required Monitor the electronic maintenance reporting system daily Log, update, and close maintenance tasks accurately Maintain stock levels of tools, spare parts, and supplies Ensure all tasks are completed within agreed timeframes Ideal Candidate Proven experience in building maintenance, facilities maintenance, or a relevant trade Confident working independently and managing general repairs Good understanding of Health & Safety requirements Organised, methodical, and reliable Comfortable using basic IT systems (Outlook, Word, Excel desirable) Self-motivated with a positive, can-do attitude This is a great opportunity for an experienced maintenance professional seeking immediate temporary work. (ritzrecempbus)
Aug 13, 2026
Seasonal
Maintenance Operative / Handyperson / Multi Skilled Labourer Nottingham, NG1, £15ph + Hol pay, 6-8 weeks weeks, Tools provided You will play a key role in ensuring the building is safe, compliant, and well maintained for residents. This is a hands-on role involving general repairs, inspections, and compliance checks, while supporting the wider site team with day-to-day maintenance tasks. Key Responsibilities Carry out general building repairs and maintenance Move furniture and mattresses as required Silicone sinks, shower trays, and kitchen worktops Painting and decorating Fix, build, and assemble furniture Replace lightbulbs and carry out basic lighting maintenance Fix door handles and other minor fixtures Basic plumbing tasks, including unblocking sinks, toilets, and drains Descale shower heads Conduct routine room checks and inspections of communal areas Ensure communal areas are maintained to a high standard Complete statutory checks and maintain accurate testing records Respond correctly to Health & Safety matters and report incidents as required Monitor the electronic maintenance reporting system daily Log, update, and close maintenance tasks accurately Maintain stock levels of tools, spare parts, and supplies Ensure all tasks are completed within agreed timeframes Ideal Candidate Proven experience in building maintenance, facilities maintenance, or a relevant trade Confident working independently and managing general repairs Good understanding of Health & Safety requirements Organised, methodical, and reliable Comfortable using basic IT systems (Outlook, Word, Excel desirable) Self-motivated with a positive, can-do attitude This is a great opportunity for an experienced maintenance professional seeking immediate temporary work. (ritzrecempbus)
Area Manager Fast Paced Retail £60,000 - £65,000 We have a fantastic position for an Area Manager for a well-known large format retailer in the UK. This is an exciting opportunity to join a rapidly changing business where you will have the autonomy and freedom to drive your area forward! The successful Area Manager will be responsible for leading a high number of stores across your geographical patch, delivering a strong financial performance and exceptional levels of customer service across the board. Culture fit is extremely important to our client's business. Successful candidates must have a forward thinking and dynamic leadership style with outgoing and upbeat personality that would be able engage a large number of colleagues across the area.Our new Area Manager is going to inspire the team, develop Store Managers to deliver a memorable in store experience, engage with colleagues at all levels and lead by example. You will create fantastic in store visuals and make the store a real go to destination for a fantastic shopping experience. The Role As an Area Manager you will lead your stores in all areas of service excellence, deliver KPI's in line with the business objectives and ensure you are leading and motivating your teams to deliver across your area. Creating a positive and engaging working environment within your sites High standards in all key areas Setting clear expectations in service, standards and operations Managing profit and loss, budgets, sales forecasting and various other key performance indicators Liaising and networking with head office, ensuring relationships are established with all key stakeholders Driving compliance, health & safety to adhere to all policies and procedures Supporting with company events, local marketing and sharing successes The new Area Manager is going to deliver results and performances in large format stores, have the ability to ensure leaders are ready to deliver standards via their teams and also work on projects with the senior leaders in the business. A passion for delivering great standards, service and an engaged team is an absolute must! this role will come with a great challenge, an opportunity to make an impact and the chance to make a real name for yourself as they grow and develop! The Package Basic salary between £60,000 - £65,000 plus a company car allowance, generous holidays and a strong benefits package. BH36697
Aug 13, 2026
Full time
Area Manager Fast Paced Retail £60,000 - £65,000 We have a fantastic position for an Area Manager for a well-known large format retailer in the UK. This is an exciting opportunity to join a rapidly changing business where you will have the autonomy and freedom to drive your area forward! The successful Area Manager will be responsible for leading a high number of stores across your geographical patch, delivering a strong financial performance and exceptional levels of customer service across the board. Culture fit is extremely important to our client's business. Successful candidates must have a forward thinking and dynamic leadership style with outgoing and upbeat personality that would be able engage a large number of colleagues across the area.Our new Area Manager is going to inspire the team, develop Store Managers to deliver a memorable in store experience, engage with colleagues at all levels and lead by example. You will create fantastic in store visuals and make the store a real go to destination for a fantastic shopping experience. The Role As an Area Manager you will lead your stores in all areas of service excellence, deliver KPI's in line with the business objectives and ensure you are leading and motivating your teams to deliver across your area. Creating a positive and engaging working environment within your sites High standards in all key areas Setting clear expectations in service, standards and operations Managing profit and loss, budgets, sales forecasting and various other key performance indicators Liaising and networking with head office, ensuring relationships are established with all key stakeholders Driving compliance, health & safety to adhere to all policies and procedures Supporting with company events, local marketing and sharing successes The new Area Manager is going to deliver results and performances in large format stores, have the ability to ensure leaders are ready to deliver standards via their teams and also work on projects with the senior leaders in the business. A passion for delivering great standards, service and an engaged team is an absolute must! this role will come with a great challenge, an opportunity to make an impact and the chance to make a real name for yourself as they grow and develop! The Package Basic salary between £60,000 - £65,000 plus a company car allowance, generous holidays and a strong benefits package. BH36697
