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Vacancy No 5510 Job Title REGIONAL SALES ENGINEER Location: NORTH WEST UK PLEASE NOTE:The ideal candidate will be based within the wider Greater Manchester region, with particular consideration given to those located around South Manchester, Cheshire and nearby surrounding areas. This is a hybrid role, with an expectation of 2 to 3 days per week in the Central Manchester office initially during the onboarding and development period, reducing to 1 day per week once the individual is fully established in the role. Job Description Are you a commercially strong and technically credible HVAC sales professional with a proven ability to generate new business, influence specification and convert complex opportunities into profitable turnover? We are partnered with a highly respected and award-winning UK HVAC solutions business with an outstanding reputation for delivering high-end, technically led heating, cooling and ventilation solutions across the built environment. My client is recognised for its consultative and engineering-led approach to market, offering a broad and high-quality portfolio including chillers, air handling units, heat pumps, comfort cooling and other energy efficient HVAC solutions, supported by strong internal technical, estimating, design and engineering capability. This is an excellent opportunity to join an ambitious and well-established business in a key regional sales role across the North West, taking ownership of a strategically important territory with genuine scope to develop both new and existing relationships across consultants, contractors, FM providers, end users and wider building services stakeholders. This is not a passive account management role. It is a commercially focused, technically led sales position requiring someone who can create demand, build market presence, influence projects early, manage the sales process with confidence and convert opportunities into profitable business. For the right person, this role offers autonomy, visibility, strong internal support and long-term career potential within a highly credible HVAC business. The Company My client is a successful and well-regarded UK HVAC turnkey solutions provider, offering both high-quality products and associated service support with a strong track record, premium technical offering and an enviable market reputation built through professionalism, delivery and engineering expertise. The business supports clients with both off-the-shelf and bespoke applied HVAC solutions and has built lasting relationships across the commercial, industrial and specialist built environment sectors. Their commitment to product quality, project support and customer service has positioned them as a trusted partner within the HVAC and building services market. My client also places real emphasis on the development of its people, offering a strong platform for progression, responsibility and long-term success. The Opportunity Due to continued growth, market expansion and ongoing project success, my client is looking to appoint a high calibre Regional Sales Engineer to drive commercial activity across the North West. Operating in a hybrid capacity across the Central Manchester office, the field and from home as appropriate, you will take responsibility for promoting my client s HVAC product and service offering in a complete turnkey solutions sales capacity. You will be expected to identify opportunities, open doors, develop relationships, influence specifications, support solution development and manage opportunities from initial enquiry through to final negotiation and order placement. You will be backed by an experienced internal team across estimating, design and engineering, but this role requires someone who is comfortable taking ownership of their territory, leading conversations in the market and creating momentum commercially. The Role This is a field-based regional sales role focused on business development, technical solution sales and commercial growth across the North West UK. You will be responsible for promoting my client s full portfolio of applied and bespoke HVAC solutions, along with associated service offerings, across consultant/specifier, contractor, FM, end user and wider building services routes to market. The position will involve a mix of developing new customers and maintaining existing relationships, although the initial emphasis is expected to be weighted more heavily towards new business generation and market development. You will be expected to operate in a proactive, consultative and commercially disciplined manner, managing the full sales process from market engagement and lead generation through to quotation, negotiation and order conversion. Responsibilities Proactively promote my client s off-the-shelf and bespoke HVAC product offering, alongside associated service solutions, across the North West UK Drive business development activity across consultants, specifiers, contractors, FM providers, commercial end users, industrial end users and other relevant stakeholders within the HVAC and building services market Generate and develop sales leads, converting opportunities through a structured and commercially focused sales process Manage opportunities from initial enquiry through to quotation, negotiation and order placement Maintain and grow existing customer relationships while identifying and securing new business opportunities across the region Work closely with internal estimating, design and engineering teams to develop and support technically appropriate solutions Deliver technical and commercial presentations, seminars and customer meetings to strengthen market presence and opportunity creation Evaluate market potential, understand customer requirements and identify areas for strategic growth Provide technical advice and commercial input throughout the sales cycle Produce monthly sales reports, manage pipeline activity and maintain a clear view of territory performance Help formulate and execute targeted sales strategies to maximise revenue, margin and regional market penetration Knowledge, Skills and Experience Required Essential experience and attributes include: Proven experience within the commercial HVAC sector Strong track record in solution sales, applications sales or technically led HVAC sales Good technical understanding of applied HVAC systems, particularly chillers, ideally including exposure to Turbocor, alongside related cooling, heating, air movement and heat pump solutions Demonstrable success in promoting engineered HVAC solutions through consultant/specifier, contractor and end user routes to market Experience generating and converting opportunities in excess of £1m turnover, with strong attention to margin and commercial quality Existing or transferable relationships with consultants, HVAC specifiers, HVAC contractors, FM providers and commercial, industrial or specialist end users across the region Ability to engage with a broad range of stakeholders, both externally and internally, and work collaboratively to develop engineered solutions Strong communication, presentation and negotiation skills High level of self-motivation and ability to operate autonomously with minimal supervision Commercial discipline, professionalism and a strategic approach to territory development Comfortable using Microsoft Office and standard business systems for reporting, presentations and communication Engineering qualification to HND or degree level would be advantageous, but is not essential Leadership or managerial capability would be advantageous, though not essential The Person This role will suit someone who enjoys autonomy, responsibility and the challenge of building commercial success through technical credibility and market presence. You may already be operating in a Regional Sales Engineer, internal sales, technical sales support or applications-based commercial role within HVAC or be in a similar technically led sales environment and ready to step into a broader territory position with greater ownership and visibility. You will be comfortable engaging with consultants, contractors, FM businesses, end users and wider building services stakeholders, and you will know how to navigate specification, technical discussion and commercial negotiation with confidence. You are not someone who waits for opportunities to arrive. You are proactive, organised and commercially sharp, with the drive to open doors, create traction and move projects forward. You take pride in representing technically strong solutions and want to be part of a business where engineering support, quality of delivery and market credibility genuinely back up the sales proposition. You will combine relationship building ability with commercial edge, and you will be motivated not only by revenue generation but by developing a strong reputation in the market and becoming a trusted regional figure for the business. What s in it for you? Strong basic salary up to £50,000 with flexibility for an exceptional individual 12% uncapped commission on GP above £200,000 £440 per month car allowance Pension & Healthcare Mobile and laptop 25 days holiday Genuine long-term career development and progression opportunities . click apply for full job details

Housing Officer Our vision is to create communities where everyone has a safe home in a place where they're proud to live. We're big and we're local. Residents are at the heart of all we do and we use our size to influence positive change in the areas where we operate. It's also about living our values which are at the HEART of what we do. All colleagues are expected to demonstrate a commitment to our values through their behaviours, actions and words on a daily basis. As a valued member of the Southern Housing Team, you'll embrace our Values to inspire others as well as yourself to be • Honest • Efficient • Accountable • Respectful • Trusted You'll demonstrate our HEART values in your behaviours. You'll: • Be authentic, open and transparent in your actions and words • Believe that by working together we accomplish more, and work hard every day to improve services, efficiency and value for money. • Take responsibility for delivering excellence and own your own actions. • Embrace difference, and put our residents, colleagues and our partners are at the heart of all you do. • Do what you say you will and be relied upon to keep your promises. And, of course, show commitment to our approach to Equality Diversity & Inclusion, Health & Safety, Compliance and Code of Conduct policies and practices within Southern Housing. The role The regional housing teams are at the frontline of the housing service and are the team that will deal with complex housing issues and see residents in their homes. You will be responsible for supporting tenants through the tenancy. Being professionally curious every day and for ensuring we know who our residents are. And taking action to ensure their wellbeing, welfare and health and safety are addressed. You'll deliver a great service, excellent housing advice and support. You'll be empathetic, polite, courteous, and hard working as well as proactively resolving issues when you find them, in a safe and efficient manner. You will take ownership and responsibility for delivering a variety of housing management tasks, to consistently meet KPI's and operational targets. Collaboration with internal teams will be essential in your role, as you work together to improve resident satisfaction and ensure a seamless and integrated approach to service delivery. You will work with the Area Housing Manager to maintain external relationships with key partners including the Local Authorities, statutory and voluntary agencies. You will deliver a service in line with policy and procedures and to agreed performance standards. The location You will work from a main office or hub and will spend much of your time out on site, visiting estates and seeing residents in their homes. You can work in a hybrid way, making use of our hubs, estate and scheme offices and some of the week working from home subject to business need. What you'll be doing: • Provide an effective housing management service, working with multi-agency partners and within the relevant legal and regulatory frameworks. • Settle residents into their new homes and visit residents on a regular targeted and proactive basis, ensuring tenancy conditions are met and properties are maintained to a good standard. • Complete welfare checks, making safeguarding referrals, monitoring and updating cases, working in partnership with multi agency partners. • Work proactively with customers, manging expectations, to ensure they're able to have successful tenancies and have a positive view of their environment and landlord. Managing complex cases through to completion • Carry out pre-void inspections and viewings. Work with lettings and contract services colleagues to ensure the turnaround of vacant homes are within agreed key performance indicators. • Support with the management of ASB cases as required. Lead on dealing with nuisance issues such as neighbour disputes not reaching the ASB threshold. Explore solutions such as good neighbour agreements, mediation, and non-legal interventions. • Attend court and prepare contracts, notices and legal papers on tenancy breach issue. • Attend multi-agency partnership meetings • Support our safeguarding obligations by applying professional curiosity and reporting concerns to the specialist teams. • Support and collaborate with colleagues who deal with tenancy fraud. • Prevent non-essential visits by offering a comprehensive, responsive, high quality housing management service using alternative methods of contact. • Provide a holistic approach to resident contact, identify opportunities to carrying out tasks on behalf of other teams, and/or support residents into services to improve health and wellbeing, employment, education and training. • Ensure residents are safe in their homes, working with other teams to provide access to resident's homes as required. Ensure FRA actions are completed and carrying out PEEPS and PCFRA's as required. • Carrying out a programme of tenancy audits so we know who our residents are and identifying support needs. • Assist the income management team in ensuring rental and service charge income is maximised and recovered. • Work in conjunction with the Risk Management framework, encompassing Health and Safety, Data Protection and demonstrate effective controls and compliance with all statutory, regulatory and policy requirements relating to the management of the business. • You'll maintain a detailed knowledge of current legislation, available technology, data protection changes, regulatory framework, and best practice, understanding the implications this has on service, where there are specific service/financial implications. What you'll need: Knowledge and experience • Experience of working in a housing environment, including dealing with cases of nuisance and harassment in a housing management context and has a good knowledge of relevant legislation and of tenancy enforcement. • Proven experience of following processes, using initiative, and delivering excellent customer service.

Business Development Manager Salary: 45,000 + Bonus/Commission + Car Allowance Travel required across the country & office based once a week About the Role We are seeking an ambitious and commercially driven Business Development Manager to drive retail growth across the UK by securing new business opportunities and building long-term customer relationships across a diverse range of retail channels. This is a hands-on, customer-facing role suited to an individual who thrives on opening doors, developing partnerships, and delivering sustainable sales growth. You will focus on expanding our presence within garden centres, farm shops, delis, speciality retailers, caf s, gift shops, convenience chains, and online retailers, helping establish our products as a must-stock range within the premium food and gifting sector. The Opportunity As Business Development Manager, you will play a key role in accelerating growth by identifying and securing new retail accounts while developing existing customer relationships. This is an excellent opportunity to join a growing food manufacturing business and make a tangible impact on its continued success. Key Responsibilities Proactively identify, prospect, and win new retail accounts across the UK Build and manage a strong sales pipeline, consistently converting opportunities into new business Develop and grow existing customer accounts through regular account management activities Leverage industry contacts and networks to accelerate market penetration and growth Understand customer needs and present tailored commercial solutions Negotiate product listings, promotional activity, and distribution agreements Collaborate with the marketing team to maximise in-store, seasonal, and gifting opportunities Represent the business at trade shows, exhibitions, and industry events Deliver against agreed sales targets and growth objectives About You We're looking for a motivated sales professional with a proven track record of delivering results within FMCG, ideally in food and drink. Essential Experience & Skills Proven success in FMCG sales or business development Strong network of contacts within UK retail, including independent retailers and regional chains Demonstrated ability to quickly generate results and build new business A proactive, resilient, and target-driven approach with a strong new-business mindset Commercial acumen with the ability to identify opportunities and turn them into sales Excellent negotiation, relationship-building, and communication skills Self-motivated, highly organised, and accountable for results Desirable Experience Experience selling into farm shops, garden centres, gifting retailers, or premium food channels Understanding of seasonal retail and gifting cycles Background working with challenger brands or growing SME food businesses Why Join Us? Opportunity to play a key role in scaling a growing UK food brand Great Place to Work Certified employer High levels of autonomy and ownership within your territory Competitive salary with uncapped bonus/commission potential Car allowance Workplace pension scheme 28 days annual leave including Bank Holidays, increasing with length of service Additional paid time off between Christmas and New Year Employee Assistance Programme and virtual GP service Health cash plan including optical cover Dental cash plan Employee Referral Scheme ( 250 referral bonus) Employee Recognition Programmes Free parking Employee discount scheme

At Oxford Innovation Space, we create and manage inspiring workspaces where ambitious businesses can thrive. With over 35 years of experience and a growing network of innovation centres across the UK and Ireland, we support more than 1,000 occupiers across multiple sectors. Our centres are more than just buildings - they're buzzing communities of entrepreneurs, creators, and changemakers. We're excited to be managing the Business Cyber Centre in Chippenham under a new contract and are looking for a Centre Manager to join our team and help deliver exceptional service at this new addition to the Oxford Innovation Space network. What You'll Be Doing As Centre Manager, you'll be the driving force behind the Business Cyber Centre - leading the team, delivering exceptional service, and ensuring the centre thrives commercially and operationally. You'll: Act as a figurehead for the centre locally, regionally and nationally, creating success, selling and marketing the product offering whilst enhancing its reputation for excellence. Overall management control and accountability for the financial and commercial performance of the centre, and to deliver all aspects of sales, marketing, and operational activities for the centre to attract new customers and ensuring the retention of existing occupiers. Cultivate the working partnership between OI Space and our clients to identify and develop areas of collaboration and joint initiatives. Deliver a world class service to the centre community in facilities, support and collaborative connections and the training and development of centre staff. Want the full picture? Please see the attached job description for more details on what the role involves. What You'll Bring: We're looking for someone who's passionate about innovation, people, and making things happen. You'll bring: Proven leadership experience in a customer-focused or service-led environment. A commercial mindset with experience in sales, marketing, and budget management. Confidence in building relationships with diverse stakeholders. A flair for creating welcoming, professional environments - whether from coworking, hospitality, or similar sectors. A passion for creating great experiences and building community. Why You'll Love Working Here: We offer more than just a job - we offer a place where you can grow, contribute, and be part of something meaningful. Here's what you can expect: Salary: Up to £45,000 per annum, depending on experience, plus flexible benefits package. Time off: 25 days' holiday + bank holidays. Flexible benefits: Options to swap salary for extra benefits, including additional holiday. Wellbeing: Wellbeing days and health resources. Development: Full induction, buddy system, and ongoing learning opportunities. Culture: A supportive, inclusive team that values your voice and ideas. Purpose: A chance to make a real difference in the lives of entrepreneurs and growing businesses. Ready to Apply? If this sounds like your kind of role, we'd love to hear from you. Click 'Apply' to join us as our new Centre Manager. Got questions? Reach out - we're happy to chat. We're Committed to Inclusion We're building a workplace where everyone feels valued and respected. We welcome applications from people of all backgrounds, experiences, and identities. If you're excited about this role but don't meet every requirement, we still encourage you to apply - you might be just the person we're looking for. We reserve the right to close the vacancy once we've received sufficient applications, so apply early to avoid disappointment.

Regional Sales & Contract Manager (Industrial / Technical Sales) Up to 40,000 + Uncapped Commission (OTE 55,000 - 60,000+) + Company Car + Training + Excellent Progression Home-Based, Central Belt Scotland, covering Scotland (Commutable from: Edinburgh, Dunfermline, Livingston, Glasgow, Paisley, Kilmarnock, East Kilbride) Are you a Technical Sales / Business Development professional from an industrial background, looking to take ownership of a high-potential territory where you can maximise your earnings through uncapped commission and play a key role in developing the company's operations? Excellent opportunity to join an established and expanding organisation, where you'll have full autonomy across Scotland, focusing heavily on new business development whilst benefiting from existing engineering support, specialist training and excellent long-term progression as the region grows. This well-established business has over 40 years of industry experience and provides a comprehensive range of technical equipment, systems and service solutions to customers across a variety of industrial sectors. Due to continued growth, they are now looking to significantly expand their presence throughout Scotland. In this field-based role, you will take ownership of the Scotland territory, identifying, developing and converting new business opportunities across Manufacturing, Ports & Terminals, Waste/Recycling and other industrial markets. You will sell a range of technical equipment, systems and service contracts, alongside managing and developing selected larger existing accounts. You'll have a high degree of autonomy and the support of Engineers already based within Scotland, alongside initial and ongoing specialist training. Longer term, the company has ambitious plans to further establish its Scottish operations, providing an excellent opportunity to play an integral role in the region's growth and future development. This role suits a Technical Sales / Business Development professional with experience selling into industrial markets, looking for autonomy, uncapped earning potential and the opportunity to take ownership of a growing territory. The Role Ownership of sales and business development Manage and develop selected larger existing accounts Sell technical equipment, systems, service and contract solutions Uncapped commission with 15,000 - 20,000+ expected commission earnings Excellent long-term progression as the Scottish operation expands The Person Technical Sales / BD background Proven experience winning new B2B business Experience selling technical products, services or solutions into industrial markets Comfortable independently managing and developing a regional territory Based within the Central Belt of Scotland Reference Number: BBBH(phone number removed) Please click "Apply Now" or contact Ben Dunsford at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.

At Oxford Innovation Space, we create and manage inspiring workspaces where ambitious businesses can thrive. With over 35 years of experience and a growing network of innovation centres across the UK and Ireland, we support more than 1,000 occupiers across multiple sectors. Our centres are more than just buildings - they're buzzing communities of entrepreneurs, creators, and changemakers. We're excited to announce a vacancy for a Centre Manager at Culham Innovation Centre to join our team and help deliver exceptional service to our centre community. Located at the heart of Culham Campus, Culham Innovation Centre provides flexible office, workshop and laboratory space within a thriving science and technology community. Home to innovative businesses in sectors including fusion energy, advanced engineering, robotics, AI, scientific instrumentation, deep-tech, life sciences and specialist technical consultancy, the centre offers a collaborative and supportive environment where ambitious organisations can connect, grow and innovate. Find out more about Culham Innovation Centre here: This role is part-time (22.5 hrs per week) and we're happy to discuss suitable working patterns as part of the interview process. What You'll Be Doing As Centre Manager, you'll be the driving force behind Culham Innovation Centre, delivering exceptional service and ensuring the centre thrives commercially and operationally. You'll: Act as a figurehead for the centre locally, regionally and nationally, creating success, selling and marketing the product offering whilst enhancing its reputation for excellence. Overall management control and accountability for the financial and commercial performance of the centre, and to deliver all aspects of sales, marketing, and operational activities for the centre to attract new customers and ensuring the retention of existing occupiers. Cultivate the working partnership between OI Space and Culham Campus, identifying and developing opportunities for collaboration and joint initiatives Deliver a world class service to the centre community in facilities, support and collaborative connections and the training and development of centre staff. Want the full picture? Please see the attached job description for more details on what the role involves. What You'll Bring: We're looking for someone who's passionate about innovation, people, and making things happen. You'll bring: Proven leadership experience in a customer-focused or service-led environment. A commercial mindset with experience in sales, marketing, and budget management. Proven experience working with, supporting, or developing networks across science, technology, or innovation led sectors, particularly fusion energy, advanced engineering, robotics, AI, deep-tech and life sciences. A passion for creating great experiences and building community. Why You'll Love Working Here: We offer more than just a job - we offer a place where you can grow, contribute, and be part of something meaningful. Here's what you can expect: Salary: Up to £42,000 - £45,000 per annum, pro-rata, depending on experience, plus flexible benefits package. Time off: 25 days' holiday + bank holidays. Flexible benefits: Options to swap salary for extra benefits, including additional holiday. Wellbeing: Wellbeing days and health resources. Development: Full induction, buddy system, and ongoing learning opportunities. Culture: A supportive, inclusive team that values your voice and ideas. Purpose: A chance to make a real difference in the lives of entrepreneurs and growing businesses. Ready to Apply? If this sounds like your kind of role, we'd love to hear from you. Click 'Apply' to join us as our new Centre Manager. Got questions? Reach out - we're happy to chat. We're Committed to Inclusion We're building a workplace where everyone feels valued and respected. We welcome applications from people of all backgrounds, experiences, and identities. If you're excited about this role but don't meet every requirement, we still encourage you to apply - you might be just the person we're looking for. We reserve the right to close the vacancy once we've received sufficient applications, so apply early to avoid disappointment.

The Role Covering the Midlands and North, you will be selling specialist ground shoring and temporary works solutions, including trench boxes, shoring systems and associated equipment, into groundworkers, civil engineering contractors and major construction companies. You will be responsible for opening new opportunities, developing key contractor relationships and getting involved with projects from the early stages. Working alongside some of the biggest names in the industry. This is not an account management role. It is about winning business, influencing projects and becoming a trusted partner to customers across your region. The Company Our client is a recognised market leader within the construction industry, with years of experience delivering specialist solutions to major projects across the UK. Backed by a global group, they have the reputation, resources and technical expertise to compete at the highest level within the sector. The Person We are looking for someone who understands the civils and groundworks market. You may currently be selling ground engineering products, temporary works, construction hire or related solutions, with existing relationships across contractors and site teams. The key is commercial ability, someone who can identify opportunities, build relationships and influence decisions. If you are looking for a senior regional role where you can make an impact, this could be the opportunity for you.

Position: Key Account Manager - Roofing Region: Central Belt, Scotland Sector: Roofing Salary: £50,000 - £55,000 + Bonus + Company Car / Allowance + Excellent Benefits Key Account Manager - Roofing Central Belt, Scotland (Glasgow & Surrounding Areas) £50,000-£55,000 + Bonus + Company Car/Car Allowance + Excellent Benefits Key Account Manager - The Opportunity Our client is one of the UK's leading distributors of roofing materials , building materials and construction products . Due to continued growth, they are looking to recruit an experienced Key Account Manager to manage and develop a portfolio of high-value roofing and construction contractors across the Central Belt of Scotland . This Key Account Manager position is focused on developing existing business rather than managing smaller transactional accounts. You'll inherit an established portfolio of key customers with responsibility for increasing spend, strengthening relationships and identifying new commercial opportunities. The territory primarily covers Glasgow and the west of the Central Belt , although applicants from anywhere across the Central Belt are encouraged to apply. The Role As Key Account Manager , you will: Manage and grow a portfolio of key customer accounts worth several million pounds annually. Develop long-term relationships with roofing contractors , main contractors, housebuilders, developers and commercial construction customers. Increase customer spend through proactive account management , regular customer visits and structured account planning. Identify opportunities to introduce additional roofing products , building materials and associated construction products . Work closely with branch teams to ensure exceptional customer service and account support. Negotiate pricing, commercial agreements and supply arrangements. Produce accurate sales forecasts, pipeline reports and account plans. Win additional business from existing accounts while identifying new key account opportunities. Represent the business professionally across both residential and commercial roofing About You To succeed as Key Account Manager , you'll be commercially driven, relationship focused and passionate about growing customer accounts. We're interested in speaking with candidates who have experience as a: Key Account Manager Account Manager Area Sales Manager Business Development Manager Regional Sales Manager within roofing , building materials , construction products , builders' merchants, specialist distribution or wider construction. Experience selling roofing products would be advantageous, including flat roofing, pitched roofing, insulation or associated building envelope products. However, our client is open-minded and recognises that product knowledge can be taught. They are equally interested in candidates with the right attitude, strong account management skills and a proven ability to grow customer relationships. You should be able to demonstrate: Successful Key Account Management or Account Management A track record of growing existing customer accounts. Strong relationship-building and commercial negotiation skills. Experience selling into contractors, developers, housebuilders, merchants or construction businesses. Excellent communication and presentation skills. A proactive, organised and self-motivated approach. Full UK driving licence. Package £50,000-£55,000 basic salary Annual bonus Company car or car allowance Pension Excellent company benefits Ongoing training and career progression Opportunity to join a market-leading business with an established customer base Apply If you're an experienced Key Account Manager , Account Manager , Area Sales Manager or Business Development Manager with experience in roofing , building materials , construction products or specialist distribution, we'd love to hear from you. Whether your background is in roofing , insulation, building envelope products, construction products or a builders' merchant environment, this is an excellent opportunity to join a leading business and develop a portfolio of major customer accounts across Scotland. INDS

Sales Specialist - PPE Location: Field-based (UK) About the Opportunity Are you a dynamic safety/PPE sales professional, passionate about raising industry standards and protecting workforces? An exciting opportunity has arisen for a consultative, commercially driven Safety Sales Specialist to join a rapidly growing team. In this field-based position, you will focus exclusively on a premium, highly innovative Personal Protective Equipment (PPE) portfolio. You will play a pivotal role in shaping safer workplaces by delivering technical expertise, strategic value and specialised safety solutions directly to high-profile clients nationwide. The Role As Safety Sales Specialist, you will be responsible for developing long-term, strategic relationships with senior Health & Safety professionals, procurement teams and key decision-makers within large national accounts. Working collaboratively with the field sales teams, you will identify, develop and convert new business opportunities through end-user specification, value-add presentations and technical workplace hazard assessments. Key Responsibilities Strategic Account Management: Develop and manage a robust portfolio of high-opportunity national end users, establishing strong relationships with Health & Safety Managers, procurement heads and executive decision-makers. Collaborative Sales Support: Partner cross-functionally with the regional field sales team to identify, develop and convert safety specifications within existing and prospective national accounts. Field-Based Technical Consultation: Execute targeted joint customer visits, comprehensive site hazard assessments, product demonstrations and technical consultations to prove product efficacy. Influence Specification: Promote the technical and commercial advantages of premium protective solutions, demonstrating superior performance and value over competitor products to secure user specification. Education & Training: Deliver high-quality product applications training and safety education modules to end users, distribution partners and internal commercial teams to drive industry best practice. Consultative Growth: Convert competitive business and capture market share using a value-driven, consultative solution-selling approach. Technical Compliance: Provide comprehensive product support, advising clients on regulatory standards, workplace hazard mitigation and custom PPE selections tailored to complex applications. Industry Expertise: Maintain subject-matter expertise regarding local safety legislation, updated PPE testing standards, industry trends and the capabilities of technical protective portfolio. What You Bring Proven experience in a technical sales, business development or specialist consultative role within the safety or PPE sectors. Strong knowledge of industrial safety legislation, risk assessment methodologies and PPE standards. Outstanding communication and presentation capabilities, with the ability to confidently influence senior Health & Safety leaders and procurement teams. A collaborative mindset with a track record of supporting field sales representatives to win major corporate business. Self-motivated, organized, and highly effective in managing a national, field-based territory. What's In It For You A starting salary of £45k per annum, plus bonus Company vehicle & fuel card 25 days holiday plus bank holidays Pension Medical Insurance Range of benefits Excellent career progression opportunities If you are interested in joining a highly successful global manufacturing business as their new Safety & PPE Sales Specialist, please apply now.

Customer Service Specialist Our client based in Staines is seeking a proactive and detail-oriented Customer Service Specialist to join their busy Operations team. This is a fantastic opportunity to become part of a collaborative, international business where customer satisfaction is at the heart of everything they do. Reporting to the Operations Manager, you will play a pivotal role in supporting customers, Regional Sales Managers, and Project Teams, ensuring orders are processed efficiently and delivered seamlessly across the UK, Europe, and the Middle East. The Role As a Customer Service Specialist, you will be responsible for managing the complete sales order cycle, from order receipt through to invoicing and reporting. You'll liaise with customers and internal stakeholders to ensure a smooth and positive customer experience while maintaining high levels of accuracy and efficiency. Key Responsibilities Process customer sales orders and projects from receipt through to invoicing Manage order preparation, purchasing, logistics, shipping, customer repairs, and revenue recognition activities Provide customers with regular updates on order status and delivery schedules Liaise with international colleagues regarding technical product queries and order requirements Work closely with suppliers and internal teams to ensure customer delivery expectations are achieved Produce and distribute customer documentation including certificates, manuals, datasheets, and bespoke documents Respond to customer and regional office enquiries via telephone, email, Teams, Zoom, and other communication channels Support stock take activities and investigate discrepancies when required Assist with customer account creation and amendments in collaboration with Finance and Commercial Operations teams Support the Finance team with invoice queries and annual audit requirements Manage customer mailboxes and ensure enquiries are responded to promptly Update and maintain customer portals, including uploading documentation and delivery updates Support additional operational projects and duties as required What We're Looking For Essential Skills & Experience Previous experience in customer order management and sales order processing Strong customer service background with a commitment to delivering excellent customer experiences Proficiency in Microsoft Office applications High level of numerical accuracy and attention to detail Excellent written and verbal communication skills Ability to manage multiple priorities and work effectively under pressure Strong organisational skills with the ability to work independently and within a team environment Personal Attributes Positive and enthusiastic approach to work Adaptable and flexible when managing changing priorities Calm and resilient when handling challenging situations Friendly, approachable, and professional manner Supportive team player with a collaborative mindset Confident communicator who can share ideas and contribute positively Strong relationship-building skills with the ability to establish trust and rapport with customers and colleagues alike Self-aware and emotionally intelligent, with the ability to adapt communication styles appropriately Benefits Competitive salary package Supportive and collaborative team environment Opportunity to work within an international organisation Career development and learning opportunities Modern office environment in Staines We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

At Howdens, we're looking for a commercially driven Regional Contract Sales Manager to help grow our expanding High Rise Contracts division across the Manchester and Liverpool area This is an exciting opportunity for an ambitious sales professional who thrives on building relationships, spotting opportunities, and winning major projects. You'll be responsible for developing new business across the high-rise sector, working with developers, contractors, housing providers, and construction professionals to secure large-scale kitchen and joinery contracts. If you're an entrepreneurial sales manager who enjoys opening doors, influencing decision-makers, and seeing the direct impact of your success, we'd love to hear from you. What You'll Be Doing As a Regional Contract Sales Manager, you'll be at the forefront of driving growth across your region, identifying opportunities and developing long-term partnerships that generate significant business value. You'll be responsible for: Winning new business and growing existing high-rise contract accounts Building relationships with developers, contractors, construction firms, housing providers and key industry stakeholders Identifying, pursuing and converting new project opportunities from enquiry through to contract award Attending client meetings, presentations and tender interviews to promote the Howdens proposition Preparing and supporting competitive tenders and commercial proposals Working closely with Kitchen Designers to develop innovative and practical solutions for customers Managing a pipeline of live opportunities and producing accurate sales forecasts Negotiating commercial agreements to achieve profitable growth Monitoring market trends, competitor activity and development opportunities across your region Acting as a trusted partner to customers, delivering exceptional service before, during and after the sale Collaborating with internal teams to ensure projects are delivered successfully and exceed customer expectations What We're Looking For We're keen to speak to confident and ambitious business development professionals who enjoy creating opportunities and building long-term customer relationships. You'll ideally bring: Proven success in business development, sales or account management Experience working within construction, building products, interiors, housing, fit-out, kitchens, manufacturing or related sectors A track record of achieving and exceeding sales targets Strong presentation, networking and negotiation skills The confidence to engage with stakeholders at all levels Commercial awareness with the ability to identify profitable opportunities Excellent relationship-building capabilities Strong organisational and pipeline management skills A self-motivated, entrepreneurial approach with a drive to succeed Full UK driving licence What You'll Receive £45-50,000 salary plus bonus opportunity Company car or car allowance Laptop and mobile phone Excellent pension scheme with up to 12% employer contributions 25 days holiday, increasing with length of service Staff discount on Howdens products Share awards and colleague recognition schemes Ongoing training, development and career progression opportunities Who This Role Would Suit This role could be ideal if you've previously worked as a: Regional Sales Manager Business Development Manager Key Account Manager Area Sales Manager Specification Sales Manager Contracts Manager National Account Manager Construction Sales Manager Kitchen Contracts Manager Commercial Manager Why Howdens? As the UK's number one trade kitchen supplier, Howdens continues to invest in its people, products and future growth. Last year our sales exceeded £2.3 billion, and our Contracts Division remains a key part of our ambitious growth plans. You'll join a business where entrepreneurial thinking is encouraged, success is recognised, and talented people are given the freedom and support to build rewarding careers. If you're motivated by growth, enjoy winning new business, and want to make a genuine impact within a market-leading organisation, we'd love to hear from you. About Howdens:Howdens Joinery is a highly successful FTSE 100 business, with more than 900 depots nationwide and more than 11,000 staff. Last year our sales reached circa 2.3bn, and we continue to experience significant growth and success. Despite our scale, Howdens remains a local business with traditional values.There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens - and why we have been named one of the 10 Best Big Companies to Work For. Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email with the job title and location, and we will be happy to help you. Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding.

Ready to elevate your career with a role offering a competitive salary and excellent benefits? Join our clients vibrant and supportive environment. Our market-leading client seeks a standout Regional Customer Relations Manager to enhance Customer Service in the East Region. As an Investors in People organisation, they are dedicated to safeguarding and promoting welfare for all. Role Profile A high-impact role suited for a dynamic individual focused on accountability and continuous improvement. You will set standards, influence strategy, and build a future-ready service culture, driving performance and growth. Provide strategic and operational leadership across multiple sites. Ensure high standards, improve enquiry management, and meet regional KPIs. Ideal for someone who excels in creating a customer-first culture and transformational change. Position Requirements: Key skills and experience: - Proven multi-site Customer Service leadership - Delivering transformational change - Identifying and converting up-selling opportunities - Organised daily routines for outcomes - Driving and improving KPIs - Leading digital transformation initiatives - Implementing 12-month business and training plans - Building partnerships with Sales, Retail, and Operations - Enhancing enquiry response and member experience - Ensuring process consistency - Collaborative, commercially aware, results-focused - Translating data into strategic action - Exceptional attention to detail - Coaching teams for high performance - Meeting and coaching to mystery shopper KPIs - Full, clean UK driving licence Essential requirements: - Strong Microsoft Office skills - Good social media understanding - Flexible approach - Extensive regional travel (overnight stays included) - Work during evenings, weekends, and public holidays - Demonstrable experience and ability to drive commerciality through front of house targeted upselling to drive spend per head, data management, enquiry management - Multi Site Management experience driving customer service engagement within Leisure, Hospitality or Retail settings. Benefits Competitive salary, development and progression opportunities, free membership for you and your family across centres UK wide.

Business Development Manager As Business Development Manager, you'll be responsible for uncovering and converting new business opportunities while growing existing customer relationships across your territory. You'll work closely with senior leadership to develop and execute growth strategies, build a strong pipeline of opportunities, and deliver tailored solutions that create value for your customers and drive sustainable revenue growth. If you're someone who enjoys opening doors, developing partnerships, and turning opportunities into long-term commercial success, we'd love to hear from you. This is an exciting opportunity to join a well-established and growing business where you'll have the freedom, autonomy, and support to make a real commercial impact across the wholesale, cash & carry, food distribution, and food & beverage sectors . What's in it for you? £40,000 - £45,000 salary DOE £5,000 Car Allowance Hybrid Working Company Pension Scheme Life Insurance Comprehensive Employee Benefits Platform Employee Assistance Programme & 24/7 GP Access A highly autonomous role with genuine influence on company growth The opportunity to build and develop key regional accounts What You'll Be Doing Identifying, targeting, and securing new business opportunities across key sectors. Building and executing strategic business development plans to drive revenue growth. Developing strong relationships with buyers, decision-makers, and senior stakeholders. Growing existing customer accounts through strategic upselling and cross-selling initiatives. Managing a healthy sales pipeline and tracking opportunities through CRM systems. Representing the business at trade shows, exhibitions, and networking events. Keeping ahead of market trends, customer needs, and competitor activity. Delivering sustainable growth and increasing market share across the Northern Region. Producing accurate sales forecasts and activity reports. Collaborating with internal teams to ensure an exceptional customer experience. Who We're Looking For You're a driven, resilient, and commercially minded sales professional who enjoys being out in the market, building relationships, and closing deals. You'll be: Results-focused with a proven track record of winning new business. Commercially astute and able to spot opportunities others miss. A confident negotiator who can influence at all levels. Highly organised with excellent pipeline management skills. Self-motivated and comfortable working independently. Passionate about creating long-term customer partnerships. Motivated by growth, success, and exceeding targets. Skills & Experience Essential Proven success in a Business Development, Account Management, or New Business Sales role. Experience within cash & carry, wholesale, food distribution, foodservice, or food & beverage sectors . A strong record of achieving and exceeding revenue targets. Excellent relationship-building and communication skills. Experience negotiating with buyers and senior stakeholders. Strong commercial awareness and solution-selling capability. Experience using CRM systems to manage sales activity. Full UK Driving Licence and access to your own vehicle. Desirable Salesforce CRM experience. Experience representing a business at industry exhibitions and trade events. Knowledge of regional wholesale, foodservice, or distribution markets.

Job Title: Mortgage Advisor Location: Essex Salary: Up to 33,500 OTE 65,000 Hours: 5 days per week, including some Saturdays (2 Saturdays off per month) Benefits: 33 days paid holiday plus your birthday off Pension and life insurance Company rewards and incentives Structured career path with ongoing training and development Paid entry fees for charity events Employee Assistance Scheme About the Role of Mortgage Advisor: Join a business where your success is recognised, your development is supported and you are trusted to make a real impact. Our client is a successful property and financial services group with expertise across mortgages, protection, lettings, property management, land and new homes. As a Gold Investors in People accredited business, they pride themselves on creating a culture where people are supported, achievements are celebrated and individuals are given the opportunity to progress. Due to planned growth and continued expansion of their advisory team, they are looking for a proactive Mortgage Advisor to join the business at an exciting stage of its journey. Reporting into a Regional Manager covering Essex and Kent, this role puts you at the centre of the customer journey, giving you the autonomy to manage your own opportunities, build strong relationships and showcase your expertise across three local branches. Designed for someone who can hit the ground running, this role offers variety, independence and the opportunity to make your mark. You will work across branches allocated around your location, with all sites within a reasonable commuting distance (no more than around one hour from home). The specific branch locations will be discussed at second stage. If you are looking for a role where you are trusted to deliver, recognised for your achievements and supported to grow your career, this could be the opportunity for you. Responsibilities for the position of Mortgage Advisor: Provide expert mortgage and protection advice to customers across 3 branches in the Essex area. Manage the full customer journey from enquiry through to completion. Work collaboratively across multiple branches and teams. Build strong relationships to generate new opportunities and referrals. Achieve and exceed performance targets. Deliver exceptional customer outcomes while maintaining FCA compliance. Experience Required for the position of Mortgage Advisor: You will be a proactive and driven Mortgage Advisor who enjoys taking ownership and delivering results. Previous mortgage advisory experience (6 months+ considered for strong performers). CAS qualification preferred. Experience managing your own pipeline and customer journey. A proven ability to achieve targets and deliver results. Confidence working independently across different branches. A full clean driving licence. A positive, organised and ambitious approach. For more information regarding the role of Mortgage Advisor , please contact us. Stellar Select is acting as an employment agency and is a corporate member of the REC. Due to high volumes of applications, only successful candidates will be contacted. Successful applicants will be notified within two business days.

Field Operations Manager Field-Based - North & Central £42,000 + car (or car allowance) andbonus/commission A well-established UK field services provider, specialising in utility sector support, is seeking an experienced Field Operations Manager to lead regional operations and drive performance across a remote field team. About the Company This organisation is a recognised leader in external field agency solutions, with a strong reputation for delivering high-quality services across the utilities industry. With a central base in the Midlands, the company operates nationwide and upholds a culture of professionalism, accountability, and continuous improvement. The Role The Field Operations Manager will be responsible for managing a regional field team, with a focus on performance, compliance, and operational efficiency. The role includes direct responsibility for training, recruitment, auditing, and supporting field operatives. A strong understanding of debt collection processes and procedures is essential, as the role includes managing and overseeing debt recovery visits. Key Responsibilities Lead, manage, and support a team of field-based professionals Recruit, train, and audit field operatives to maintain high standards Monitor field performance to ensure delivery of KPIs and SLAs Provide coaching through regular one-to-ones and accompanied field visits Analyse performance data and submit regular reports to senior management Ensure compliance with all relevant regulations, processes, and safety procedures Manage escalated field issues, including payment disputes and customer complaints Contribute to business improvement projects and support new initiative rollouts Build effective relationships with internal teams, clients, and stakeholders Essential Requirements Proven experience managing remote or field-based teams Demonstrable background in debt collection or arrears recovery Strong leadership and performance management capabilities Excellent communication, coaching, and interpersonal skills Analytical and organised, with a proactive approach to problem-solving Knowledge of the utilities sector is advantageous Full UK driving licence What s on Offer A senior-level field operations role within a well-established company The chance to influence strategy and drive service excellence Career development opportunities in a growing sector Competitive salary and benefits package

Business Development Manager - Technical Sales Location: Home-based, with national travel. Ideally located in or around Milton Keynes, Northampton, Birmingham, Coventry, Leicester, Nottingham, Derby, Luton, Watford, Hemel Hempstead, St Albans or Stevenage. Salary: Up to 50,000 basic + uncapped commission Contract: Permanent, full-time Benefits: Hybrid or electric company car, mobile phone, laptop, pension, ongoing training and 33 days' annual leave Are you an experienced Business Development Manager, Area Sales Manager or Technical Sales professional looking for greater autonomy, uncapped earning potential and the opportunity to represent a respected range of UK-manufactured vehicle safety systems? This is an opportunity to take ownership of a national sales territory, manage your own diary and develop valuable customer relationships across a variety of commercial, automotive and industrial sectors. You'll be supported by experienced technical and internal teams, while having the freedom to identify opportunities, develop accounts and build your own sales pipeline. What's in it for you? Basic salary of up to 50,000 Uncapped commission with genuine earning potential Hybrid or electric company car Home-based, autonomous field sales role Freedom to manage your own diary and national territory Established range of UK-manufactured technical products Opportunities across multiple growing market sectors Support from experienced technical and internal teams Ongoing product training and career development Mobile phone and laptop Company pension 25 days' holiday plus bank holidays - 33 days in total Your opportunity You'll be trusted to develop your territory and create a strong balance of new business and account growth. You will: Identify and win new business opportunities Develop existing accounts and increase their value Meet customers and understand their operational challenges Promote vehicle safety and vision systems Deliver engaging product demonstrations Recommend tailored technical solutions Build long-term customer relationships that generate repeat business Manage your own diary, sales pipeline and CRM activity Work closely with internal teams to provide the right solution for each customer Is this the right role for you? You may currently be working as a: Business Development Manager Area Sales Manager Regional Sales Manager Field Sales Executive Technical Sales Executive Technical Sales Manager You'll need a proven track record in B2B field sales and business development, ideally selling technical products or solutions into one or more of the following sectors: Quarrying or mining Plant machinery or construction equipment Materials handling HGV and commercial vehicle fleets Passenger vehicle fleets Bus and coach Automotive aftermarket Commercial automotive products Industrial or off-highway equipment You'll be commercially driven, confident developing new business and skilled at building lasting customer relationships. This is a home-based role involving regular customer visits and national travel. You should therefore be comfortable managing a large geographical territory and hold a full UK driving licence. Candidates located in or around Milton Keynes, Northampton, Birmingham, Coventry, Leicester, Nottingham, Derby, Luton, Watford, Hemel Hempstead, St Albans and Stevenage are particularly well positioned for the territory. Apply today To find out more about this Business Development Manager - Technical Sales opportunity, send your CV to: Robert Cox Senior Recruitment Consultant Glen Callum Associates Ltd (phone number removed) Job reference: 4377RC

Area Sales Manager - Furniture Job Title: Area Sales Manager -Furniture SolutionsIndustry Sector: Area Sales Manager, Business Development Manager, Regional Sales Manager, Building Products, Building Materials, Portable Furniture, Furniture, Furniture Solutions, Tables, Chairs, Lockers, Flooring, Interior Spaces, Education Sector, Education, Schools, Colleges, Universities, Dealers, Leisure, Hotels, Hospitality, Dealer Partners, Corporate End Users, Flooring, KBB, Building Envelope Area to be covered: West Midlands & North Wales Remuneration: £40,000 - £50,000 + circa £15,000 commission Benefits: £6,000 car allowance & full benefits packagesThe role of the Area Sales Manager - Furniture Solutions will involve: Field sales role selling a high quality manufactured range of furniture predominantly solutions for the education sector All of your time will be spent selling to dealers, large education furniture manufacture's, LEA's, MAT's, schools, colleges and universities Problem solving, resolving conflicts and providing solutions to customer's needs Majority of your time managing existing accounts, with element of new business Dealing with order values ranging from £3k - £150k depending on project sizes, with average order ranging between £3k-£6k Inheriting a patch currently achieving £1m The ideal applicant will be an Area Sales Manager -Furniture Solutions with: Must have B2B project led field sales experience Open in terms of what products you've sold Ideally selling into furniture dealers or the education sector via schools, colleges and universities, LEA's & MAT's (not essential) Ideally familiar with furniture products such as; lockers, stages, tables and chairs (would consider other product backgrounds with strong route to market experience) Highly motivated and able to work on own initiative Excellent communication and negotiation skills Self-starter, good time management skills, focused and customer service orientated Mitchell Maguire is a specialist Construction Field Sales Recruitment Consultancy, dealing exclusively with Field Construction Sales Jobs, Construction field sales vacancies and Specification field sales positions within: Area Sales Manager, Business Development Manager, Regional Sales Manager, Building Products, Building Materials, Portable Furniture, Furniture, Furniture Solutions, Tables, Chairs, Lockers, Flooring, Interior Spaces, Education Sector, Education, Schools, Colleges, Universities, Dealers, Leisure, Hotels, Hospitality, Dealer Partners, Corporate End Users, Flooring, KBB, Building Envelope

Vacancy No 5556 Job Title CUSTOMER SERVICE ADVISOR (UK) Location: WEST MIDLANDS BIRMINGHAM Job Description Are you an experienced B2B order management and customer service professional with sales support experience who takes pride in managing customer requirements accurately, communicating clearly and seeing every enquiry through to completion? This is an opportunity to join an internationally recognised manufacturer of premium commercial interior products, known for quality, design, sustainability and a strong commitment to customer service. This is not a traditional call centre position. It is a commercially focused customer service and order management role where you will take responsibility for quotations, sales orders, stock enquiries, delivery updates and customer issues from initial enquiry through to fulfilment. Working within an established UK and EMEA customer service team, you will build trusted relationships with customers, account managers and colleagues across production, warehousing, despatch and the wider international business. The role offers stability, structured training, hybrid working following probation and genuine scope to develop your product, systems and commercial knowledge within a supportive and collaborative environment. The Role You will act as a key point of contact for customers, providing accurate information, resolving enquiries and ensuring orders are managed professionally from initial quotation through to successful delivery. The position combines order management, customer service, sales support and internal coordination. Success will depend on accuracy, ownership, communication and the ability to remain calm and solutions-focused when priorities change. Although the workload is structured, this is not a purely reactive position. You will be expected to take initiative, identify potential issues, keep customers informed and ensure actions are followed through without unnecessary delay. Responsibilities Input, manage and monitor customer quotations and sales orders from initial enquiry through to fulfilment Maintain accurate customer, pricing, stock, delivery and order information across internal systems Review the order book regularly and identify any potential issues requiring action or customer communication Provide clear and timely information regarding products, pricing, stock availability, lead times, services and company policies Liaise with account managers, production, warehousing, despatch and colleagues across the wider business to support successful order delivery Manage customer enquiries professionally through telephone, email and other communication channels Take ownership of customer issues and ensure they are progressed efficiently through to resolution Maintain accurate customer and sales activity records using CRM, ERP and internal business systems Support account managers throughout the specification, quotation and order process Build strong and professional relationships with internal and external customers Coordinate product samples through to despatch and follow up where required Work to agreed service levels, response times and quality standards Act as an internal voice of the customer and communicate relevant feedback across the business Identify practical opportunities to improve processes, service quality and the wider customer experience Knowledge, Skills and Experience Required To be considered, candidates should be based within a realistic commuting distance of Birmingham and be comfortable working from the office during the probationary period. Essential experience and attributes include: Ideally 3 years relevant experience within B2B order management, customer service, sales support, business administration, account support or a related position Strong hands-on experience managing customer orders from initial enquiry through to delivery or fulfilment Experience raising and processing quotations and sales orders A clear understanding of order management, customer communication and internal coordination Experience working within an office-based customer service or commercial support environment Confident and professional written and verbal communication skills Ability to manage multiple orders, enquiries and priorities without compromising accuracy Strong attention to detail and a structured, organised approach Experience using an ERP, CRM or order management system Commercial awareness and the confidence to hold detailed customer conversations Ability to remain calm, positive and solutions-focused when working under pressure A tenacious approach with the ability to take ownership from beginning to completion Strong working knowledge of Microsoft Office applications Experience using JD Edwards, Salesforce, Oracle or a comparable business system would be advantageous, although full systems training will be provided. Previous experience within commercial interiors, flooring, furniture, building products, manufacturing, distribution, logistics or another construction-related, product-led B2B environment would be beneficial but is not essential. The Person This role will suit someone who is commercially aware, brings a growth mindset and takes genuine pride in delivering an excellent customer experience. You will enjoy being accountable for customer requirements from initial enquiry through to successful completion. You will be organised, methodical and attentive to detail, with the communication skills and confidence required to build effective relationships with customers, account managers and colleagues across different departments and countries. You will be comfortable working within established processes while also demonstrating initiative and a proactive approach when dealing with customer enquiries, delivery challenges and changing priorities. The successful candidate will bring a positive, hardworking and resilient attitude. You will be open to learning, comfortable receiving feedback and motivated to become a trusted and valued member of the wider team. What Success Looks Like During the first 3 to 6 months, you will be expected to: Integrate positively into the UK and wider EMEA customer service team Develop a strong understanding of the company s products, customers, systems and order processes Build effective relationships with customers, account managers and internal stakeholders Demonstrate accuracy, ownership and clear communication across customer enquiries and orders Show the attitude, focus and commitment required to deliver consistently high standards of service What s in it for you? Strong basic salary of £30,000 to £33,000 depending on experience Some flexibility for an exceptional candidate with particularly relevant experience 10% bonus potential based on company and regional performance Working hours of 8:30am to 5:00pm with 1 hour for lunch Hybrid working following successful completion of probation, with 3 days in the Birmingham office and 2 days working from home 25 days holiday, increasing to 27 days after 5 years service, plus bank holidays Option to purchase up to 5 additional holiday days each year Company pension with employer contributions matched up to 6% Health Cash Plan Access to an on-site gym Full product and systems training Supportive and internationally connected team environment Genuine long-term career development and progression opportunities SRS Recruitment Solutions are leading Construction Recruiters and Construction Products Recruiters specialising in Construction Products Sales Jobs, Technical Sales Building Products Jobs, Construction Product Manufacturer Jobs, Field Sales Jobs Construction, Specification Sales Jobs, A&D Sales Jobs, Interiors Sales Jobs, Design & Sales Consultant Jobs, Business Development Manager Jobs, Building Materials Jobs, Building Sales Jobs, Builders Merchants Jobs, Plumbers Merchants Jobs, Timber Merchant Jobs, Plumbing & Heating Jobs, HVAC Jobs, Timber & Joinery Jobs, Building Envelope Jobs, Roofing Materials Jobs, Fenestration Jobs, Civil Engineering Sales Jobs, KBB Jobs, Specialist Sales Jobs, Plant Hire Jobs, Tool Hire Jobs, Construction Design Jobs, CAD Jobs, Construction Management Jobs, Admin/Support/Finance/Warehouse/ Logistics Jobs, Production Jobs, Marketing Jobs, Senior Management Vacancies, Director Vacancies, Sales Director Jobs, Health & Safety / SHEQ Vacancies, Safety Products Sales Jobs

Service Contracts Manager Location: Field Based (UK Travel Required) Reports To: Regional Service Manager About the Role We are seeking an experienced and commercially focused Service Contracts Manager to be responsible for the effective management and retention of service contracts and key customer accounts within a defined region. The successful candidate will maximise contract revenue and profitability through strong account management, operational collaboration, contract governance, and customer relationship management. This role requires close partnership with service, sales, finance, and operational teams to ensure contractual commitments are delivered successfully while identifying opportunities for business growth. Key Responsibilities Contract & Account Management Develop and maintain key account plans to maximise the value and growth potential of contracted accounts. Build and maintain strong relationships with key customer stakeholders. Act as the primary point of contact for contract reviews and service provision changes. Monitor contract performance against agreed service level agreements (SLAs). Ensure high levels of customer satisfaction and service delivery excellence. Identify opportunities to expand products and services within existing accounts. Commercial & Financial Management Manage the retention and renewal of service contracts. Ensure accurate capture and invoicing of all contracted activities. Implement annual contract price increases where applicable. Provide accurate revenue forecasts on a weekly, monthly, quarterly, and annual basis. Work closely with finance teams to resolve invoicing and credit control matters. Analyse contract performance, commercial trends, and profitability. Operational Coordination Collaborate with regional service and operational teams to ensure efficient contract delivery. Facilitate effective communication between service, sales, administration, and finance teams. Ensure all contract implementation and setup documentation is completed accurately. Maintain up-to-date contract records within company systems. Support timely contract renewals and amendments. Reporting & Analysis Produce management information and performance reports for contracted customers. Generate account analysis and business reports for internal stakeholders. Utilise business systems and reporting tools to extract and analyse data. Investigate and explain variances relating to service delivery, compliance, and financial performance. Skills & Experience Essential Commercial and service management experience within a healthcare or medical services environment. Strong contract management and account management experience. Excellent organisational and planning skills. Strong analytical and problem-solving capabilities. Experience interpreting operational and financial performance data. Excellent communication and relationship-building skills. Advanced Microsoft Office skills, including: Excel Word PowerPoint Outlook Teams Ability to work effectively with multiple stakeholders across different functions. Desirable Qualified Engineer or technical background. Experience negotiating service contracts and commercial agreements. Experience presenting management information and performance data to customers and senior stakeholders. Key Competencies Influencing & Negotiation Builds credibility and trust with customers and colleagues. Gains commitment through effective persuasion and negotiation. Promotes solutions and recommendations confidently. Influences stakeholders at multiple levels. Analysis & Communication Produces clear, concise, and professional written communication. Presents information in a structured and logical manner. Tailors communication style to suit different audiences. Explains complex information clearly and effectively. Presentation Skills Confident presenter with strong communication skills. Able to engage audiences and respond effectively to feedback. Delivers presentations professionally and credibly. Planning & Organisation Prioritises workload effectively. Plans activities and projects in advance. Meets deadlines and manages competing priorities. Organises resources to achieve business objectives. Adaptability Responds positively to change. Adapts working style to different situations and stakeholders. Demonstrates resilience and flexibility. Embraces new ideas and continuous improvement initiatives. This is an excellent opportunity for a commercially minded service professional with strong contract management experience to play a key role in driving customer retention, service excellence, and business growth. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

Alexander Steele Recruitment is delighted to be working with an established and growing retail business to recruit an Area Retail Manager responsible for a portfolio of stores across the Edinburgh region. This is an excellent opportunity for an experienced multi-site retail leader who thrives on developing people, driving commercial performance, and delivering an outstanding customer experience. The Role Reporting to the Senior Leadership Team, you'll take full responsibility for the performance of a cluster of retail stores, ensuring each location operates to the highest standards while achieving ambitious commercial objectives. You'll coach and support Store Managers to maximise sales, improve profitability, maintain operational excellence, and create a positive culture that delivers exceptional service. Key Responsibilities Lead, motivate and develop a portfolio of Store Managers and their teams. Drive sales, profitability and KPI performance across all stores. Analyse trading performance and implement action plans to improve results. Ensure consistently high standards of visual merchandising, store presentation and customer service. Recruit, coach and develop high-performing retail teams. Conduct regular store visits, audits and performance reviews. Manage staffing levels, succession planning and employee engagement. Ensure compliance with company policies, procedures and health & safety standards. Build a culture of accountability, ownership and continuous improvement. About You We're looking for someone who has: Previous experience managing multiple retail stores. A proven track record of delivering sales growth and improving commercial performance. Strong leadership and coaching skills with the ability to develop high-performing teams. Excellent commercial awareness and analytical ability. The confidence to challenge, influence and make decisions. A hands-on management style and willingness to spend significant time within stores. Full UK driving licence and flexibility to travel across the Edinburgh area. If you're an experienced Area Manager, Regional Manager or Multi-Site Retail Manager looking for your next challenge, we'd be delighted to speak with you in confidence. To apply, please submit your CV via Alexander Steele Recruitment. All applications will be treated in the strictest confidence.