IT Manager 350 - 400 Per Day Swansea Hybrid Contract Role Your New Company A small to medium enterprise organisation based across South Wales. Your New Role Own and lead the technology function, ensuring it delivers measurable business value. Responsible for leading the Systems team, collaborating with key stakeholders and third-party suppliers to maintain high service standards while driving technology initiatives that support the organisation's strategic objectives. Technology Operations & Service Management Oversee and directly manage a broad portfolio of technology services, including cloud-based SaaS and IaaS solutions (Microsoft Azure), enterprise business systems (Microsoft Dynamics 365 Business Central), data and reporting platforms (Microsoft Fabric and Power BI), and Azure DevOps environments. Collaborate with strategic IT partners and third-party providers to ensure the effective delivery and ongoing management of infrastructure, end-user computing, networking services, enterprise applications, and digital platforms. User Support & Service Delivery Ensure the delivery of responsive, high-quality technical support services that enable employees to work effectively and efficiently. Maintain and continuously improve service performance, ensuring agreed service levels are achieved across all technology platforms and services. Leadership & People Management Lead, inspire and develop the Systems team, fostering a high-performing culture built on collaboration, accountability and continuous improvement. Manage team workload, resource allocation, skills development and performance management processes to ensure operational effectiveness and professional growth. Project & Change Delivery Provide leadership and governance for technology projects and business change initiatives, ensuring successful delivery against organisational objectives. Cybersecurity & Compliance Work closely with operational stakeholders and specialist IT partners to implement and maintain effective cybersecurity controls, risk management frameworks and data protection measures. Oversee the monitoring of technology environments for security threats and vulnerabilities, coordinating incident response and remediation activities where required. Vendor & Financial Management Develop and manage strong relationships with technology suppliers and service providers, ensuring value, performance and alignment with business needs. Take responsibility for the planning, management and optimisation of delegated technology budgets, ensuring effective investment in technology services and solutions. (Future responsibility) Technology Strategy & Transformation Contribute to the development and execution of the organisation's technology strategy, ensuring alignment with wider business goals and priorities. Identify opportunities to enhance business performance through technology innovation, digital transformation and emerging technology trends, supporting long-term organisational growth. What You'll Need to Succeed Broad technical skills to provide leadership for problem resolution Excellent relationship management skills (staff and third-party) Well-organised and good time management Self-motivated, proactive and fosters drive and motivation in others Able to balance the need for when to provide acute attention to detail and when to delegate work to others Able to work under pressure in a fast-moving environment What You Need to do Now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 19, 2026
Contractor
IT Manager 350 - 400 Per Day Swansea Hybrid Contract Role Your New Company A small to medium enterprise organisation based across South Wales. Your New Role Own and lead the technology function, ensuring it delivers measurable business value. Responsible for leading the Systems team, collaborating with key stakeholders and third-party suppliers to maintain high service standards while driving technology initiatives that support the organisation's strategic objectives. Technology Operations & Service Management Oversee and directly manage a broad portfolio of technology services, including cloud-based SaaS and IaaS solutions (Microsoft Azure), enterprise business systems (Microsoft Dynamics 365 Business Central), data and reporting platforms (Microsoft Fabric and Power BI), and Azure DevOps environments. Collaborate with strategic IT partners and third-party providers to ensure the effective delivery and ongoing management of infrastructure, end-user computing, networking services, enterprise applications, and digital platforms. User Support & Service Delivery Ensure the delivery of responsive, high-quality technical support services that enable employees to work effectively and efficiently. Maintain and continuously improve service performance, ensuring agreed service levels are achieved across all technology platforms and services. Leadership & People Management Lead, inspire and develop the Systems team, fostering a high-performing culture built on collaboration, accountability and continuous improvement. Manage team workload, resource allocation, skills development and performance management processes to ensure operational effectiveness and professional growth. Project & Change Delivery Provide leadership and governance for technology projects and business change initiatives, ensuring successful delivery against organisational objectives. Cybersecurity & Compliance Work closely with operational stakeholders and specialist IT partners to implement and maintain effective cybersecurity controls, risk management frameworks and data protection measures. Oversee the monitoring of technology environments for security threats and vulnerabilities, coordinating incident response and remediation activities where required. Vendor & Financial Management Develop and manage strong relationships with technology suppliers and service providers, ensuring value, performance and alignment with business needs. Take responsibility for the planning, management and optimisation of delegated technology budgets, ensuring effective investment in technology services and solutions. (Future responsibility) Technology Strategy & Transformation Contribute to the development and execution of the organisation's technology strategy, ensuring alignment with wider business goals and priorities. Identify opportunities to enhance business performance through technology innovation, digital transformation and emerging technology trends, supporting long-term organisational growth. What You'll Need to Succeed Broad technical skills to provide leadership for problem resolution Excellent relationship management skills (staff and third-party) Well-organised and good time management Self-motivated, proactive and fosters drive and motivation in others Able to balance the need for when to provide acute attention to detail and when to delegate work to others Able to work under pressure in a fast-moving environment What You Need to do Now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Financial Controller London, UK Full-time Reports to the CEO Who We Are Gibbs Consulting Global is a technology services and consulting business specialising in Data, AI, and Infrastructure. We help organisations modernise their technology estates, build data and AI capability, and deliver the resourcing and specialist skills needed to execute complex transformation programmes. Part of a wider group of ambitious technology and consulting businesses spanning the UK and UAE, we work with clients to bridge the gap between strategy and delivery - combining consulting expertise with hands-on technical resourcing. About the Role We are looking for a hands-on Financial Controller to own the day-to-day finance function as we scale from startup to established enterprise. This is not a purely strategic or oversight role - you will be in the numbers every day, running the processes yourself, building the systems as we grow, and working closely with the CEO and leadership team on the financial backbone of the business. This role suits someone who thrives in a startup environment: comfortable with ambiguity, happy to build processes from scratch, and equally at ease reconciling an invoice as they are presenting a cash flow forecast to the CEO. Key Responsibilities Own monthly management reporting, including preparation of the monthly profit & loss statement, balance sheet, and supporting commentary for leadership. Lead cash flow analysis and cash management, providing visibility on runway and working capital across group entities. Build and maintain operational forecasting and budgeting models, working with department leads to keep forecasts current and accurate. Manage contractor payments end-to-end, including verification, approval workflows, IR35 status considerations, and timely processing. Own client invoicing and billing, ensuring accuracy, timeliness, and resolution of any billing queries or disputes. Act as the primary point of contact for external accounting firms, auditors, and tax advisors across UK and UAE entities. Prepare and file UK statutory accounts in accordance with the Companies Act 2006 and FRS 102, including full year-end close and supporting audit file. Manage Companies House filings, including annual accounts, confirmation statements, and other statutory returns, ensuring deadlines are consistently met. Own UK corporation tax computations and filings (CT600) in conjunction with external tax advisors, including R&D tax credit claims where applicable. Manage UK VAT compliance, including quarterly returns under Making Tax Digital, and PAYE/payroll compliance in coordination with the payroll provider. Prepare the business for statutory and internal audits, including documentation, reconciliations, and direct liaison with auditors through to sign-off. Maintain accurate books and records across multiple group entities, ensuring intercompany transactions and balances are properly recorded, eliminated, and reconciled on consolidation. Support the CEO with financial input for board papers, investor updates, and strategic decision-making. Identify and implement improvements to financial processes, controls, and systems as the business scales. Qualifications & Experience Professionally qualified accountant (ACA, ACCA, CIMA, or equivalent). 5+ years' post-qualification experience, with meaningful time spent in a hands-on Financial Controller or senior finance role. Strong, current working knowledge of UK statutory accounts preparation under FRS 102 and the Companies Act 2006, including small/medium company reporting requirements. Hands-on experience with UK corporation tax, VAT (including Making Tax Digital), and PAYE/payroll compliance. Experience working in or with startups, scale-ups, or fast-growing SME businesses is strongly preferred. Prior experience in IT consulting, technology resourcing, or professional services is a strong advantage. Experience managing multi-entity group structures, ideally spanning the UK and UAE, including intercompany accounting and consolidation. Confident using cloud accounting platforms (e.g. Xero, QuickBooks) and comfortable building financial models in Excel. Proven track record of taking a UK business through statutory audit, from preparation and PBC lists through to final sign-off with auditors. What We're Looking For A true hands-on operator - someone who wants to run the numbers personally, not just direct a team, at least in this stage of the business. Comfortable working in a lean, fast-moving environment where priorities shift and processes are still being built. High attention to detail and a strong sense of ownership over accuracy and deadlines. Clear, confident communicator, able to translate financial detail into practical guidance for a non-finance CEO and leadership team. Discreet and trustworthy, given close proximity to sensitive commercial and shareholder information. Why Join This is a rare opportunity to build the finance function of a genuinely ambitious startup from close to the ground floor, working directly with the founder and shaping how the business scales. You'll have real ownership, visibility into every part of the business, and the chance to grow into the role as the company grows. To apply, please send your CV and a short cover note outlining your relevant experience.
Aug 19, 2026
Full time
Financial Controller London, UK Full-time Reports to the CEO Who We Are Gibbs Consulting Global is a technology services and consulting business specialising in Data, AI, and Infrastructure. We help organisations modernise their technology estates, build data and AI capability, and deliver the resourcing and specialist skills needed to execute complex transformation programmes. Part of a wider group of ambitious technology and consulting businesses spanning the UK and UAE, we work with clients to bridge the gap between strategy and delivery - combining consulting expertise with hands-on technical resourcing. About the Role We are looking for a hands-on Financial Controller to own the day-to-day finance function as we scale from startup to established enterprise. This is not a purely strategic or oversight role - you will be in the numbers every day, running the processes yourself, building the systems as we grow, and working closely with the CEO and leadership team on the financial backbone of the business. This role suits someone who thrives in a startup environment: comfortable with ambiguity, happy to build processes from scratch, and equally at ease reconciling an invoice as they are presenting a cash flow forecast to the CEO. Key Responsibilities Own monthly management reporting, including preparation of the monthly profit & loss statement, balance sheet, and supporting commentary for leadership. Lead cash flow analysis and cash management, providing visibility on runway and working capital across group entities. Build and maintain operational forecasting and budgeting models, working with department leads to keep forecasts current and accurate. Manage contractor payments end-to-end, including verification, approval workflows, IR35 status considerations, and timely processing. Own client invoicing and billing, ensuring accuracy, timeliness, and resolution of any billing queries or disputes. Act as the primary point of contact for external accounting firms, auditors, and tax advisors across UK and UAE entities. Prepare and file UK statutory accounts in accordance with the Companies Act 2006 and FRS 102, including full year-end close and supporting audit file. Manage Companies House filings, including annual accounts, confirmation statements, and other statutory returns, ensuring deadlines are consistently met. Own UK corporation tax computations and filings (CT600) in conjunction with external tax advisors, including R&D tax credit claims where applicable. Manage UK VAT compliance, including quarterly returns under Making Tax Digital, and PAYE/payroll compliance in coordination with the payroll provider. Prepare the business for statutory and internal audits, including documentation, reconciliations, and direct liaison with auditors through to sign-off. Maintain accurate books and records across multiple group entities, ensuring intercompany transactions and balances are properly recorded, eliminated, and reconciled on consolidation. Support the CEO with financial input for board papers, investor updates, and strategic decision-making. Identify and implement improvements to financial processes, controls, and systems as the business scales. Qualifications & Experience Professionally qualified accountant (ACA, ACCA, CIMA, or equivalent). 5+ years' post-qualification experience, with meaningful time spent in a hands-on Financial Controller or senior finance role. Strong, current working knowledge of UK statutory accounts preparation under FRS 102 and the Companies Act 2006, including small/medium company reporting requirements. Hands-on experience with UK corporation tax, VAT (including Making Tax Digital), and PAYE/payroll compliance. Experience working in or with startups, scale-ups, or fast-growing SME businesses is strongly preferred. Prior experience in IT consulting, technology resourcing, or professional services is a strong advantage. Experience managing multi-entity group structures, ideally spanning the UK and UAE, including intercompany accounting and consolidation. Confident using cloud accounting platforms (e.g. Xero, QuickBooks) and comfortable building financial models in Excel. Proven track record of taking a UK business through statutory audit, from preparation and PBC lists through to final sign-off with auditors. What We're Looking For A true hands-on operator - someone who wants to run the numbers personally, not just direct a team, at least in this stage of the business. Comfortable working in a lean, fast-moving environment where priorities shift and processes are still being built. High attention to detail and a strong sense of ownership over accuracy and deadlines. Clear, confident communicator, able to translate financial detail into practical guidance for a non-finance CEO and leadership team. Discreet and trustworthy, given close proximity to sensitive commercial and shareholder information. Why Join This is a rare opportunity to build the finance function of a genuinely ambitious startup from close to the ground floor, working directly with the founder and shaping how the business scales. You'll have real ownership, visibility into every part of the business, and the chance to grow into the role as the company grows. To apply, please send your CV and a short cover note outlining your relevant experience.
Marketing Ai Operations Flexible UK Location Competitive Salary + Bonus + Excellent Benefits Are you passionate about AI, automation and transforming the way marketing operates? I'm currently supporting an ambitious, high-growth professional services group in the search for an AI Operations Manager to play a pivotal role in shaping the future of its marketing function. This is an opportunity to join one of the UK's fastest-growing advisory groups, operating across multiple specialist professional services businesses. Following significant growth through acquisition and continued investment in technology, the organisation is building a market-leading AI capability to revolutionise customer engagement, marketing performance and commercial growth. If you're excited by AI, data, automation and building intelligent marketing operations from the ground up, this is the role for you. The Opportunity Reporting into the Head of Marketing Operations, you'll take ownership of the organisation's AI marketing operations capability, designing and implementing intelligent systems that improve efficiency, enhance customer experiences and drive measurable commercial results. Working across the entire customer journey, you'll combine AI, automation and customer intelligence to create highly personalised, scalable marketing programmes that directly impact pipeline and revenue. This is a strategic and hands-on position where you'll influence the future direction of marketing technology across a diverse portfolio of businesses. Day to Day Lead the development of AI-powered marketing operations and automation strategy. Build intelligent customer profile models, ICPs, personas and predictive scoring frameworks. Design AI-driven customer journeys across email, web, paid media, SMS and CRM. Develop automation workflows, decision trees and AI-powered orchestration models. Build autonomous AI agents to improve marketing productivity and scalability. Drive dynamic personalisation using behavioural, intent and commercial data. Create robust governance around AI usage, prompts, data quality and compliance. Connect AI initiatives directly to pipeline growth, attribution and commercial performance. Work closely with senior marketing and growth leaders to identify new AI opportunities. Stay ahead of emerging AI technologies and continuously improve marketing capabilities. YOU? You'll thrive in this role if you have experience across marketing operations, automation, CRM and AI technologies, alongside a commercial mindset and a passion for innovation. You'll ideally bring experience with: Marketing Operations or Revenue Operations AI platforms and Large Language Models (LLMs) Salesforce Marketing Cloud / Salesforce CRM Marketing automation and customer journey orchestration Customer segmentation, lead scoring and personalisation Data modelling, SQL, Excel and BI tools Attribution, reporting and commercial performance analysis Automation platforms and workflow design Stakeholder management across marketing, sales and commercial teams Experience leading projects - or people - in a fast-paced, data-driven environment would be highly advantageous. AI is fundamentally changing how businesses market, engage and grow. This organisation is investing heavily in building best-in-class AI capabilities and is looking for someone who wants to be at the forefront of that transformation. If you want the freedom to innovate, influence strategy and build AI-powered marketing operations that genuinely move the needle, I'd love to hear from you! 52082CC1R INDFIR The Portfolio Group are acting on behalf of our client in recruiting for this position.
Aug 19, 2026
Full time
Marketing Ai Operations Flexible UK Location Competitive Salary + Bonus + Excellent Benefits Are you passionate about AI, automation and transforming the way marketing operates? I'm currently supporting an ambitious, high-growth professional services group in the search for an AI Operations Manager to play a pivotal role in shaping the future of its marketing function. This is an opportunity to join one of the UK's fastest-growing advisory groups, operating across multiple specialist professional services businesses. Following significant growth through acquisition and continued investment in technology, the organisation is building a market-leading AI capability to revolutionise customer engagement, marketing performance and commercial growth. If you're excited by AI, data, automation and building intelligent marketing operations from the ground up, this is the role for you. The Opportunity Reporting into the Head of Marketing Operations, you'll take ownership of the organisation's AI marketing operations capability, designing and implementing intelligent systems that improve efficiency, enhance customer experiences and drive measurable commercial results. Working across the entire customer journey, you'll combine AI, automation and customer intelligence to create highly personalised, scalable marketing programmes that directly impact pipeline and revenue. This is a strategic and hands-on position where you'll influence the future direction of marketing technology across a diverse portfolio of businesses. Day to Day Lead the development of AI-powered marketing operations and automation strategy. Build intelligent customer profile models, ICPs, personas and predictive scoring frameworks. Design AI-driven customer journeys across email, web, paid media, SMS and CRM. Develop automation workflows, decision trees and AI-powered orchestration models. Build autonomous AI agents to improve marketing productivity and scalability. Drive dynamic personalisation using behavioural, intent and commercial data. Create robust governance around AI usage, prompts, data quality and compliance. Connect AI initiatives directly to pipeline growth, attribution and commercial performance. Work closely with senior marketing and growth leaders to identify new AI opportunities. Stay ahead of emerging AI technologies and continuously improve marketing capabilities. YOU? You'll thrive in this role if you have experience across marketing operations, automation, CRM and AI technologies, alongside a commercial mindset and a passion for innovation. You'll ideally bring experience with: Marketing Operations or Revenue Operations AI platforms and Large Language Models (LLMs) Salesforce Marketing Cloud / Salesforce CRM Marketing automation and customer journey orchestration Customer segmentation, lead scoring and personalisation Data modelling, SQL, Excel and BI tools Attribution, reporting and commercial performance analysis Automation platforms and workflow design Stakeholder management across marketing, sales and commercial teams Experience leading projects - or people - in a fast-paced, data-driven environment would be highly advantageous. AI is fundamentally changing how businesses market, engage and grow. This organisation is investing heavily in building best-in-class AI capabilities and is looking for someone who wants to be at the forefront of that transformation. If you want the freedom to innovate, influence strategy and build AI-powered marketing operations that genuinely move the needle, I'd love to hear from you! 52082CC1R INDFIR The Portfolio Group are acting on behalf of our client in recruiting for this position.
Marketing Ai Operations Flexible UK Location Competitive Salary + Bonus + Excellent Benefits Are you passionate about AI, automation and transforming the way marketing operates? I'm currently supporting an ambitious, high-growth professional services group in the search for an AI Operations Manager to play a pivotal role in shaping the future of its marketing function. This is an opportunity to join one of the UK's fastest-growing advisory groups, operating across multiple specialist professional services businesses. Following significant growth through acquisition and continued investment in technology, the organisation is building a market-leading AI capability to revolutionise customer engagement, marketing performance and commercial growth. If you're excited by AI, data, automation and building intelligent marketing operations from the ground up, this is the role for you. The Opportunity Reporting into the Head of Marketing Operations, you'll take ownership of the organisation's AI marketing operations capability, designing and implementing intelligent systems that improve efficiency, enhance customer experiences and drive measurable commercial results. Working across the entire customer journey, you'll combine AI, automation and customer intelligence to create highly personalised, scalable marketing programmes that directly impact pipeline and revenue. This is a strategic and hands-on position where you'll influence the future direction of marketing technology across a diverse portfolio of businesses. Day to Day Lead the development of AI-powered marketing operations and automation strategy. Build intelligent customer profile models, ICPs, personas and predictive scoring frameworks. Design AI-driven customer journeys across email, web, paid media, SMS and CRM. Develop automation workflows, decision trees and AI-powered orchestration models. Build autonomous AI agents to improve marketing productivity and scalability. Drive dynamic personalisation using behavioural, intent and commercial data. Create robust governance around AI usage, prompts, data quality and compliance. Connect AI initiatives directly to pipeline growth, attribution and commercial performance. Work closely with senior marketing and growth leaders to identify new AI opportunities. Stay ahead of emerging AI technologies and continuously improve marketing capabilities. YOU? You'll thrive in this role if you have experience across marketing operations, automation, CRM and AI technologies, alongside a commercial mindset and a passion for innovation. You'll ideally bring experience with: Marketing Operations or Revenue Operations AI platforms and Large Language Models (LLMs) Salesforce Marketing Cloud / Salesforce CRM Marketing automation and customer journey orchestration Customer segmentation, lead scoring and personalisation Data modelling, SQL, Excel and BI tools Attribution, reporting and commercial performance analysis Automation platforms and workflow design Stakeholder management across marketing, sales and commercial teams Experience leading projects - or people - in a fast-paced, data-driven environment would be highly advantageous. AI is fundamentally changing how businesses market, engage and grow. This organisation is investing heavily in building best-in-class AI capabilities and is looking for someone who wants to be at the forefront of that transformation. If you want the freedom to innovate, influence strategy and build AI-powered marketing operations that genuinely move the needle, I'd love to hear from you! 52082CC INDFIR The Portfolio Group are acting on behalf of our client in recruiting for this position.
Aug 19, 2026
Full time
Marketing Ai Operations Flexible UK Location Competitive Salary + Bonus + Excellent Benefits Are you passionate about AI, automation and transforming the way marketing operates? I'm currently supporting an ambitious, high-growth professional services group in the search for an AI Operations Manager to play a pivotal role in shaping the future of its marketing function. This is an opportunity to join one of the UK's fastest-growing advisory groups, operating across multiple specialist professional services businesses. Following significant growth through acquisition and continued investment in technology, the organisation is building a market-leading AI capability to revolutionise customer engagement, marketing performance and commercial growth. If you're excited by AI, data, automation and building intelligent marketing operations from the ground up, this is the role for you. The Opportunity Reporting into the Head of Marketing Operations, you'll take ownership of the organisation's AI marketing operations capability, designing and implementing intelligent systems that improve efficiency, enhance customer experiences and drive measurable commercial results. Working across the entire customer journey, you'll combine AI, automation and customer intelligence to create highly personalised, scalable marketing programmes that directly impact pipeline and revenue. This is a strategic and hands-on position where you'll influence the future direction of marketing technology across a diverse portfolio of businesses. Day to Day Lead the development of AI-powered marketing operations and automation strategy. Build intelligent customer profile models, ICPs, personas and predictive scoring frameworks. Design AI-driven customer journeys across email, web, paid media, SMS and CRM. Develop automation workflows, decision trees and AI-powered orchestration models. Build autonomous AI agents to improve marketing productivity and scalability. Drive dynamic personalisation using behavioural, intent and commercial data. Create robust governance around AI usage, prompts, data quality and compliance. Connect AI initiatives directly to pipeline growth, attribution and commercial performance. Work closely with senior marketing and growth leaders to identify new AI opportunities. Stay ahead of emerging AI technologies and continuously improve marketing capabilities. YOU? You'll thrive in this role if you have experience across marketing operations, automation, CRM and AI technologies, alongside a commercial mindset and a passion for innovation. You'll ideally bring experience with: Marketing Operations or Revenue Operations AI platforms and Large Language Models (LLMs) Salesforce Marketing Cloud / Salesforce CRM Marketing automation and customer journey orchestration Customer segmentation, lead scoring and personalisation Data modelling, SQL, Excel and BI tools Attribution, reporting and commercial performance analysis Automation platforms and workflow design Stakeholder management across marketing, sales and commercial teams Experience leading projects - or people - in a fast-paced, data-driven environment would be highly advantageous. AI is fundamentally changing how businesses market, engage and grow. This organisation is investing heavily in building best-in-class AI capabilities and is looking for someone who wants to be at the forefront of that transformation. If you want the freedom to innovate, influence strategy and build AI-powered marketing operations that genuinely move the needle, I'd love to hear from you! 52082CC INDFIR The Portfolio Group are acting on behalf of our client in recruiting for this position.
Marketing Ai Operations Flexible UK Location Competitive Salary + Bonus + Excellent Benefits Are you passionate about AI, automation and transforming the way marketing operates? I'm currently supporting an ambitious, high-growth professional services group in the search for an AI Operations Manager to play a pivotal role in shaping the future of its marketing function. This is an opportunity to join one of the UK's fastest-growing advisory groups, operating across multiple specialist professional services businesses. Following significant growth through acquisition and continued investment in technology, the organisation is building a market-leading AI capability to revolutionise customer engagement, marketing performance and commercial growth. If you're excited by AI, data, automation and building intelligent marketing operations from the ground up, this is the role for you. The Opportunity Reporting into the Head of Marketing Operations, you'll take ownership of the organisation's AI marketing operations capability, designing and implementing intelligent systems that improve efficiency, enhance customer experiences and drive measurable commercial results. Working across the entire customer journey, you'll combine AI, automation and customer intelligence to create highly personalised, scalable marketing programmes that directly impact pipeline and revenue. This is a strategic and hands-on position where you'll influence the future direction of marketing technology across a diverse portfolio of businesses. Day to Day Lead the development of AI-powered marketing operations and automation strategy. Build intelligent customer profile models, ICPs, personas and predictive scoring frameworks. Design AI-driven customer journeys across email, web, paid media, SMS and CRM. Develop automation workflows, decision trees and AI-powered orchestration models. Build autonomous AI agents to improve marketing productivity and scalability. Drive dynamic personalisation using behavioural, intent and commercial data. Create robust governance around AI usage, prompts, data quality and compliance. Connect AI initiatives directly to pipeline growth, attribution and commercial performance. Work closely with senior marketing and growth leaders to identify new AI opportunities. Stay ahead of emerging AI technologies and continuously improve marketing capabilities. YOU? You'll thrive in this role if you have experience across marketing operations, automation, CRM and AI technologies, alongside a commercial mindset and a passion for innovation. You'll ideally bring experience with: Marketing Operations or Revenue Operations AI platforms and Large Language Models (LLMs) Salesforce Marketing Cloud / Salesforce CRM Marketing automation and customer journey orchestration Customer segmentation, lead scoring and personalisation Data modelling, SQL, Excel and BI tools Attribution, reporting and commercial performance analysis Automation platforms and workflow design Stakeholder management across marketing, sales and commercial teams Experience leading projects - or people - in a fast-paced, data-driven environment would be highly advantageous. AI is fundamentally changing how businesses market, engage and grow. This organisation is investing heavily in building best-in-class AI capabilities and is looking for someone who wants to be at the forefront of that transformation. If you want the freedom to innovate, influence strategy and build AI-powered marketing operations that genuinely move the needle, I'd love to hear from you! 52082CC2R2 INDFIR The Portfolio Group are acting on behalf of our client in recruiting for this position.
Aug 19, 2026
Full time
Marketing Ai Operations Flexible UK Location Competitive Salary + Bonus + Excellent Benefits Are you passionate about AI, automation and transforming the way marketing operates? I'm currently supporting an ambitious, high-growth professional services group in the search for an AI Operations Manager to play a pivotal role in shaping the future of its marketing function. This is an opportunity to join one of the UK's fastest-growing advisory groups, operating across multiple specialist professional services businesses. Following significant growth through acquisition and continued investment in technology, the organisation is building a market-leading AI capability to revolutionise customer engagement, marketing performance and commercial growth. If you're excited by AI, data, automation and building intelligent marketing operations from the ground up, this is the role for you. The Opportunity Reporting into the Head of Marketing Operations, you'll take ownership of the organisation's AI marketing operations capability, designing and implementing intelligent systems that improve efficiency, enhance customer experiences and drive measurable commercial results. Working across the entire customer journey, you'll combine AI, automation and customer intelligence to create highly personalised, scalable marketing programmes that directly impact pipeline and revenue. This is a strategic and hands-on position where you'll influence the future direction of marketing technology across a diverse portfolio of businesses. Day to Day Lead the development of AI-powered marketing operations and automation strategy. Build intelligent customer profile models, ICPs, personas and predictive scoring frameworks. Design AI-driven customer journeys across email, web, paid media, SMS and CRM. Develop automation workflows, decision trees and AI-powered orchestration models. Build autonomous AI agents to improve marketing productivity and scalability. Drive dynamic personalisation using behavioural, intent and commercial data. Create robust governance around AI usage, prompts, data quality and compliance. Connect AI initiatives directly to pipeline growth, attribution and commercial performance. Work closely with senior marketing and growth leaders to identify new AI opportunities. Stay ahead of emerging AI technologies and continuously improve marketing capabilities. YOU? You'll thrive in this role if you have experience across marketing operations, automation, CRM and AI technologies, alongside a commercial mindset and a passion for innovation. You'll ideally bring experience with: Marketing Operations or Revenue Operations AI platforms and Large Language Models (LLMs) Salesforce Marketing Cloud / Salesforce CRM Marketing automation and customer journey orchestration Customer segmentation, lead scoring and personalisation Data modelling, SQL, Excel and BI tools Attribution, reporting and commercial performance analysis Automation platforms and workflow design Stakeholder management across marketing, sales and commercial teams Experience leading projects - or people - in a fast-paced, data-driven environment would be highly advantageous. AI is fundamentally changing how businesses market, engage and grow. This organisation is investing heavily in building best-in-class AI capabilities and is looking for someone who wants to be at the forefront of that transformation. If you want the freedom to innovate, influence strategy and build AI-powered marketing operations that genuinely move the needle, I'd love to hear from you! 52082CC2R2 INDFIR The Portfolio Group are acting on behalf of our client in recruiting for this position.
Hays are now looking for an SC Cleared DevOps Engineer (EKS, AWS) for one of our local clients: 420 p/d Inside IR35 Remote SC Clearance required We're looking for a hands-on AWS DevOps Engineer to build, automate and support highly available cloud platforms and Kubernetes environments. You'll work across infrastructure, CI/CD, observability and platform modernisation, helping teams deliver secure and scalable microservices-based applications. Ivana Pavi gineer AWS Word , What you'll be doing Managing AWS infrastructure using Terraform and Ansible Operating and improving Kubernetes (EKS) platforms Building and maintaining CI/CD pipelines using GitLab CI Containerising and deploying applications with Docker and Helm Implementing monitoring, alerting and logging using Prometheus and Grafana Supporting microservices-based environments and platform modernisation initiatives Driving automation, infrastructure as code and DevSecOps best practices Providing incident response, RCA and production support for critical services What we're looking for Strong AWS experience (EC2, S3, RDS, IAM, VPC) Kubernetes (EKS), Docker and Helm Terraform and Ansible GitLab CI/CD and Git Prometheus and Grafana Kafka and relational/non-relational databases (MongoDB, MySQL, PostgreSQL) Linux administration (RHEL/Ubuntu) Experience supporting highly available production platforms and microservices architectures Understanding of PKI, secrets management and IAM security controls If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or send an up to date CV to Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 19, 2026
Contractor
Hays are now looking for an SC Cleared DevOps Engineer (EKS, AWS) for one of our local clients: 420 p/d Inside IR35 Remote SC Clearance required We're looking for a hands-on AWS DevOps Engineer to build, automate and support highly available cloud platforms and Kubernetes environments. You'll work across infrastructure, CI/CD, observability and platform modernisation, helping teams deliver secure and scalable microservices-based applications. Ivana Pavi gineer AWS Word , What you'll be doing Managing AWS infrastructure using Terraform and Ansible Operating and improving Kubernetes (EKS) platforms Building and maintaining CI/CD pipelines using GitLab CI Containerising and deploying applications with Docker and Helm Implementing monitoring, alerting and logging using Prometheus and Grafana Supporting microservices-based environments and platform modernisation initiatives Driving automation, infrastructure as code and DevSecOps best practices Providing incident response, RCA and production support for critical services What we're looking for Strong AWS experience (EC2, S3, RDS, IAM, VPC) Kubernetes (EKS), Docker and Helm Terraform and Ansible GitLab CI/CD and Git Prometheus and Grafana Kafka and relational/non-relational databases (MongoDB, MySQL, PostgreSQL) Linux administration (RHEL/Ubuntu) Experience supporting highly available production platforms and microservices architectures Understanding of PKI, secrets management and IAM security controls If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or send an up to date CV to Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Salesforce Marketing Cloud Solutions Engineer - London Expedia Group is looking for a skilled Salesforce Marketing Cloud Solutions Engineer to join our dynamic Platform Messaging team. This role involves designing, implementing, and maintaining solutions within Salesforce Marketing Cloud to enhance our communication capabilities. We're looking for someone with a passion for marketing technology and a knack for solving complex problems. 3 months contract. 2-3 days onsite in London - Solution Design and Implementation: Develop and implement scalable solutions within Salesforce Marketing Cloud to meet business requirements. - Integration: Work with various data sources and systems to ensure seamless data flow into Salesforce Marketing Cloud. - Campaign Management: Support the design, execution, and optimization of marketing campaigns across multiple channels (email, SMS, push notifications). - Customization and Development: Customize and extend the capabilities of Salesforce Marketing Cloud through Scripting, automation, and API integrations. - Data Management: Ensure data integrity and proper data handling within Marketing Cloud, including audience segmentation and data synchronization. - Performance Monitoring: Monitor and optimize the performance of marketing campaigns and Salesforce Marketing Cloud instances. - Collaboration: Work closely with cross-functional teams including marketing, data engineering, and product management to deliver comprehensive solutions. - Support: Provide technical support and troubleshooting for Salesforce Marketing Cloud-related issues. Essential: - Experience working with Salesforce Marketing Cloud. Data Cloud experience is a plus. - Technical Skills: Proficiency in AMPscript, GTL, SQL. Experience with REST and SOAP APIs is highly desirable. Knowledge of HTML, CSS, and JavaScript a plus. - Marketing Knowledge: Strong understanding of digital marketing principles and strategies - Analytical Skills: Ability to analyze data and metrics to inform decision-making and improve campaign performance. - Problem-Solving: Excellent troubleshooting skills and the ability to think critically to solve complex issues. - Communication: Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders. - Team Player: Ability to work effectively in a collaborative team environment Preferred Qualifications: - Data Cloud Experience: Experience with Salesforce Data Cloud or other data management platforms is a significant advantage. - Certifications: Salesforce Marketing Cloud certifications (eg, Marketing Cloud Email Specialist, Marketing Cloud Consultant) are a plus. Click Apply Now/Contact Lianne to be considered for the Salesforce Marketing Cloud Solutions Engineer role
Aug 19, 2026
Contractor
Salesforce Marketing Cloud Solutions Engineer - London Expedia Group is looking for a skilled Salesforce Marketing Cloud Solutions Engineer to join our dynamic Platform Messaging team. This role involves designing, implementing, and maintaining solutions within Salesforce Marketing Cloud to enhance our communication capabilities. We're looking for someone with a passion for marketing technology and a knack for solving complex problems. 3 months contract. 2-3 days onsite in London - Solution Design and Implementation: Develop and implement scalable solutions within Salesforce Marketing Cloud to meet business requirements. - Integration: Work with various data sources and systems to ensure seamless data flow into Salesforce Marketing Cloud. - Campaign Management: Support the design, execution, and optimization of marketing campaigns across multiple channels (email, SMS, push notifications). - Customization and Development: Customize and extend the capabilities of Salesforce Marketing Cloud through Scripting, automation, and API integrations. - Data Management: Ensure data integrity and proper data handling within Marketing Cloud, including audience segmentation and data synchronization. - Performance Monitoring: Monitor and optimize the performance of marketing campaigns and Salesforce Marketing Cloud instances. - Collaboration: Work closely with cross-functional teams including marketing, data engineering, and product management to deliver comprehensive solutions. - Support: Provide technical support and troubleshooting for Salesforce Marketing Cloud-related issues. Essential: - Experience working with Salesforce Marketing Cloud. Data Cloud experience is a plus. - Technical Skills: Proficiency in AMPscript, GTL, SQL. Experience with REST and SOAP APIs is highly desirable. Knowledge of HTML, CSS, and JavaScript a plus. - Marketing Knowledge: Strong understanding of digital marketing principles and strategies - Analytical Skills: Ability to analyze data and metrics to inform decision-making and improve campaign performance. - Problem-Solving: Excellent troubleshooting skills and the ability to think critically to solve complex issues. - Communication: Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders. - Team Player: Ability to work effectively in a collaborative team environment Preferred Qualifications: - Data Cloud Experience: Experience with Salesforce Data Cloud or other data management platforms is a significant advantage. - Certifications: Salesforce Marketing Cloud certifications (eg, Marketing Cloud Email Specialist, Marketing Cloud Consultant) are a plus. Click Apply Now/Contact Lianne to be considered for the Salesforce Marketing Cloud Solutions Engineer role
Are you ready to shape the architecture behind some of the largest workplace technology and AI transformations in government? As a Senior Technical Architect within DWP Digital's Collaboration, Communication and Network Services (CCNS) team, you'll help define the future of how over 90,000 colleagues communicate and deliver services to millions of citizens across the UK. You'll provide technical leadership across major platforms including Microsoft SharePoint, Microsoft 365, Teams, OneDrive, Copilot and wider collaboration technologies. Working across a range of high-profile programmes, you'll design solutions that improve productivity, strengthen security and support DWP's ongoing digital transformation. This is a role where you'll influence strategic decisions, shape future technology direction and help deliver modern digital services at an extraordinary scale. Whether your focus is collaboration platforms and document management solutions, or emerging AI and Copilot capabilities, you'll play a central role in designing technology that enables better outcomes for colleagues and the people who rely on DWP services every day. What skills, knowledge and experience will you need? Experience designing architecture across on-premise, cloud and hybrid environments, covering networking, security, presentation layers, middleware, databases and systems integration. Ability to create architecture designs using recognised principles, patterns, technical standards, practices and emerging technology trends. Experience working with project delivery teams across agile, waterfall and hybrid delivery approaches, from concept through to live service. Ability to translate business requirements into clear technical solutions and demonstrate how those solutions meet business needs. Experience using architecture modelling techniques and tools to design, document and communicate technical solutions. Strong knowledge of collaboration and communication technologies, particularly Microsoft 365 services such as SharePoint, Teams and Copilot, alongside Adobe products, whiteboarding platforms and file storage solutions. Experience designing and delivering cloud-based solutions using platforms such as Azure, AWS or Google Cloud, with a strong understanding of SaaS, IaaS, cloud security, deployment patterns, scalability, performance and best practice. Strong understanding of information security, governance and compliance, including data privacy, data lifecycle management, legislative requirements, eDiscovery, disaster recovery, backup, Log Analytics and Purview. You and your role As a Senior Technical Architect, you'll work across multiple programmes and initiatives that are transforming how DWP colleagues access information, collaborate with each other and make use of modern digital capabilities. You'll provide architectural leadership across a varied technology portfolio. This could include designing the future of SharePoint and document collaboration services, modernising file storage solutions, enabling secure cross-government collaboration, or helping shape the adoption of emerging AI technologies such as Microsoft Copilot. You'll ensure solutions are secure, scalable, accessible and aligned to both departmental and wider government strategies. Working closely with engineers, product teams, security specialists, suppliers and senior stakeholders, you'll translate complex business requirements into robust technical solutions. You'll guide design decisions, provide architectural assurance, identify opportunities for innovation and help teams navigate complex technical challenges. This role offers the opportunity to work at the forefront of modern workplace technology. As DWP continues to evolve its collaboration and AI capabilities, you'll help influence major technology decisions around Microsoft 365 services, AI-powered productivity tools, information governance and future ways of working. This is an excellent opportunity for someone who wants to combine strategic thinking with technical expertise while delivering meaningful outcomes that improve services for both colleagues and citizens. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer pay up to £81,267. That's £57,946 salary plus a Government Digital and Data Allowance of up to £23,321 subject to our assessment of your capability at interview. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a two stage interview online. Click APPLY for more information and to start your application.
Aug 18, 2026
Full time
Are you ready to shape the architecture behind some of the largest workplace technology and AI transformations in government? As a Senior Technical Architect within DWP Digital's Collaboration, Communication and Network Services (CCNS) team, you'll help define the future of how over 90,000 colleagues communicate and deliver services to millions of citizens across the UK. You'll provide technical leadership across major platforms including Microsoft SharePoint, Microsoft 365, Teams, OneDrive, Copilot and wider collaboration technologies. Working across a range of high-profile programmes, you'll design solutions that improve productivity, strengthen security and support DWP's ongoing digital transformation. This is a role where you'll influence strategic decisions, shape future technology direction and help deliver modern digital services at an extraordinary scale. Whether your focus is collaboration platforms and document management solutions, or emerging AI and Copilot capabilities, you'll play a central role in designing technology that enables better outcomes for colleagues and the people who rely on DWP services every day. What skills, knowledge and experience will you need? Experience designing architecture across on-premise, cloud and hybrid environments, covering networking, security, presentation layers, middleware, databases and systems integration. Ability to create architecture designs using recognised principles, patterns, technical standards, practices and emerging technology trends. Experience working with project delivery teams across agile, waterfall and hybrid delivery approaches, from concept through to live service. Ability to translate business requirements into clear technical solutions and demonstrate how those solutions meet business needs. Experience using architecture modelling techniques and tools to design, document and communicate technical solutions. Strong knowledge of collaboration and communication technologies, particularly Microsoft 365 services such as SharePoint, Teams and Copilot, alongside Adobe products, whiteboarding platforms and file storage solutions. Experience designing and delivering cloud-based solutions using platforms such as Azure, AWS or Google Cloud, with a strong understanding of SaaS, IaaS, cloud security, deployment patterns, scalability, performance and best practice. Strong understanding of information security, governance and compliance, including data privacy, data lifecycle management, legislative requirements, eDiscovery, disaster recovery, backup, Log Analytics and Purview. You and your role As a Senior Technical Architect, you'll work across multiple programmes and initiatives that are transforming how DWP colleagues access information, collaborate with each other and make use of modern digital capabilities. You'll provide architectural leadership across a varied technology portfolio. This could include designing the future of SharePoint and document collaboration services, modernising file storage solutions, enabling secure cross-government collaboration, or helping shape the adoption of emerging AI technologies such as Microsoft Copilot. You'll ensure solutions are secure, scalable, accessible and aligned to both departmental and wider government strategies. Working closely with engineers, product teams, security specialists, suppliers and senior stakeholders, you'll translate complex business requirements into robust technical solutions. You'll guide design decisions, provide architectural assurance, identify opportunities for innovation and help teams navigate complex technical challenges. This role offers the opportunity to work at the forefront of modern workplace technology. As DWP continues to evolve its collaboration and AI capabilities, you'll help influence major technology decisions around Microsoft 365 services, AI-powered productivity tools, information governance and future ways of working. This is an excellent opportunity for someone who wants to combine strategic thinking with technical expertise while delivering meaningful outcomes that improve services for both colleagues and citizens. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer pay up to £81,267. That's £57,946 salary plus a Government Digital and Data Allowance of up to £23,321 subject to our assessment of your capability at interview. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a two stage interview online. Click APPLY for more information and to start your application.
Are you ready to shape the architecture behind some of the largest workplace technology and AI transformations in government? As a Senior Technical Architect within DWP Digital's Collaboration, Communication and Network Services (CCNS) team, you'll help define the future of how over 90,000 colleagues communicate and deliver services to millions of citizens across the UK. You'll provide technical leadership across major platforms including Microsoft SharePoint, Microsoft 365, Teams, OneDrive, Copilot and wider collaboration technologies. Working across a range of high-profile programmes, you'll design solutions that improve productivity, strengthen security and support DWP's ongoing digital transformation. This is a role where you'll influence strategic decisions, shape future technology direction and help deliver modern digital services at an extraordinary scale. Whether your focus is collaboration platforms and document management solutions, or emerging AI and Copilot capabilities, you'll play a central role in designing technology that enables better outcomes for colleagues and the people who rely on DWP services every day. What skills, knowledge and experience will you need? Experience designing architecture across on-premise, cloud and hybrid environments, covering networking, security, presentation layers, middleware, databases and systems integration. Ability to create architecture designs using recognised principles, patterns, technical standards, practices and emerging technology trends. Experience working with project delivery teams across agile, waterfall and hybrid delivery approaches, from concept through to live service. Ability to translate business requirements into clear technical solutions and demonstrate how those solutions meet business needs. Experience using architecture modelling techniques and tools to design, document and communicate technical solutions. Strong knowledge of collaboration and communication technologies, particularly Microsoft 365 services such as SharePoint, Teams and Copilot, alongside Adobe products, whiteboarding platforms and file storage solutions. Experience designing and delivering cloud-based solutions using platforms such as Azure, AWS or Google Cloud, with a strong understanding of SaaS, IaaS, cloud security, deployment patterns, scalability, performance and best practice. Strong understanding of information security, governance and compliance, including data privacy, data lifecycle management, legislative requirements, eDiscovery, disaster recovery, backup, Log Analytics and Purview. You and your role As a Senior Technical Architect, you'll work across multiple programmes and initiatives that are transforming how DWP colleagues access information, collaborate with each other and make use of modern digital capabilities. You'll provide architectural leadership across a varied technology portfolio. This could include designing the future of SharePoint and document collaboration services, modernising file storage solutions, enabling secure cross-government collaboration, or helping shape the adoption of emerging AI technologies such as Microsoft Copilot. You'll ensure solutions are secure, scalable, accessible and aligned to both departmental and wider government strategies. Working closely with engineers, product teams, security specialists, suppliers and senior stakeholders, you'll translate complex business requirements into robust technical solutions. You'll guide design decisions, provide architectural assurance, identify opportunities for innovation and help teams navigate complex technical challenges. This role offers the opportunity to work at the forefront of modern workplace technology. As DWP continues to evolve its collaboration and AI capabilities, you'll help influence major technology decisions around Microsoft 365 services, AI-powered productivity tools, information governance and future ways of working. This is an excellent opportunity for someone who wants to combine strategic thinking with technical expertise while delivering meaningful outcomes that improve services for both colleagues and citizens. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer pay up to £81,267. That's £57,946 salary plus a Government Digital and Data Allowance of up to £23,321 subject to our assessment of your capability at interview. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a two stage interview online. Click APPLY for more information and to start your application.
Aug 18, 2026
Full time
Are you ready to shape the architecture behind some of the largest workplace technology and AI transformations in government? As a Senior Technical Architect within DWP Digital's Collaboration, Communication and Network Services (CCNS) team, you'll help define the future of how over 90,000 colleagues communicate and deliver services to millions of citizens across the UK. You'll provide technical leadership across major platforms including Microsoft SharePoint, Microsoft 365, Teams, OneDrive, Copilot and wider collaboration technologies. Working across a range of high-profile programmes, you'll design solutions that improve productivity, strengthen security and support DWP's ongoing digital transformation. This is a role where you'll influence strategic decisions, shape future technology direction and help deliver modern digital services at an extraordinary scale. Whether your focus is collaboration platforms and document management solutions, or emerging AI and Copilot capabilities, you'll play a central role in designing technology that enables better outcomes for colleagues and the people who rely on DWP services every day. What skills, knowledge and experience will you need? Experience designing architecture across on-premise, cloud and hybrid environments, covering networking, security, presentation layers, middleware, databases and systems integration. Ability to create architecture designs using recognised principles, patterns, technical standards, practices and emerging technology trends. Experience working with project delivery teams across agile, waterfall and hybrid delivery approaches, from concept through to live service. Ability to translate business requirements into clear technical solutions and demonstrate how those solutions meet business needs. Experience using architecture modelling techniques and tools to design, document and communicate technical solutions. Strong knowledge of collaboration and communication technologies, particularly Microsoft 365 services such as SharePoint, Teams and Copilot, alongside Adobe products, whiteboarding platforms and file storage solutions. Experience designing and delivering cloud-based solutions using platforms such as Azure, AWS or Google Cloud, with a strong understanding of SaaS, IaaS, cloud security, deployment patterns, scalability, performance and best practice. Strong understanding of information security, governance and compliance, including data privacy, data lifecycle management, legislative requirements, eDiscovery, disaster recovery, backup, Log Analytics and Purview. You and your role As a Senior Technical Architect, you'll work across multiple programmes and initiatives that are transforming how DWP colleagues access information, collaborate with each other and make use of modern digital capabilities. You'll provide architectural leadership across a varied technology portfolio. This could include designing the future of SharePoint and document collaboration services, modernising file storage solutions, enabling secure cross-government collaboration, or helping shape the adoption of emerging AI technologies such as Microsoft Copilot. You'll ensure solutions are secure, scalable, accessible and aligned to both departmental and wider government strategies. Working closely with engineers, product teams, security specialists, suppliers and senior stakeholders, you'll translate complex business requirements into robust technical solutions. You'll guide design decisions, provide architectural assurance, identify opportunities for innovation and help teams navigate complex technical challenges. This role offers the opportunity to work at the forefront of modern workplace technology. As DWP continues to evolve its collaboration and AI capabilities, you'll help influence major technology decisions around Microsoft 365 services, AI-powered productivity tools, information governance and future ways of working. This is an excellent opportunity for someone who wants to combine strategic thinking with technical expertise while delivering meaningful outcomes that improve services for both colleagues and citizens. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer pay up to £81,267. That's £57,946 salary plus a Government Digital and Data Allowance of up to £23,321 subject to our assessment of your capability at interview. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a two stage interview online. Click APPLY for more information and to start your application.
Are you ready to shape the architecture behind some of the largest workplace technology and AI transformations in government? As a Senior Technical Architect within DWP Digital's Collaboration, Communication and Network Services (CCNS) team, you'll help define the future of how over 90,000 colleagues communicate and deliver services to millions of citizens across the UK. You'll provide technical leadership across major platforms including Microsoft SharePoint, Microsoft 365, Teams, OneDrive, Copilot and wider collaboration technologies. Working across a range of high-profile programmes, you'll design solutions that improve productivity, strengthen security and support DWP's ongoing digital transformation. This is a role where you'll influence strategic decisions, shape future technology direction and help deliver modern digital services at an extraordinary scale. Whether your focus is collaboration platforms and document management solutions, or emerging AI and Copilot capabilities, you'll play a central role in designing technology that enables better outcomes for colleagues and the people who rely on DWP services every day. What skills, knowledge and experience will you need? Experience designing architecture across on-premise, cloud and hybrid environments, covering networking, security, presentation layers, middleware, databases and systems integration. Ability to create architecture designs using recognised principles, patterns, technical standards, practices and emerging technology trends. Experience working with project delivery teams across agile, waterfall and hybrid delivery approaches, from concept through to live service. Ability to translate business requirements into clear technical solutions and demonstrate how those solutions meet business needs. Experience using architecture modelling techniques and tools to design, document and communicate technical solutions. Strong knowledge of collaboration and communication technologies, particularly Microsoft 365 services such as SharePoint, Teams and Copilot, alongside Adobe products, whiteboarding platforms and file storage solutions. Experience designing and delivering cloud-based solutions using platforms such as Azure, AWS or Google Cloud, with a strong understanding of SaaS, IaaS, cloud security, deployment patterns, scalability, performance and best practice. Strong understanding of information security, governance and compliance, including data privacy, data lifecycle management, legislative requirements, eDiscovery, disaster recovery, backup, Log Analytics and Purview. You and your role As a Senior Technical Architect, you'll work across multiple programmes and initiatives that are transforming how DWP colleagues access information, collaborate with each other and make use of modern digital capabilities. You'll provide architectural leadership across a varied technology portfolio. This could include designing the future of SharePoint and document collaboration services, modernising file storage solutions, enabling secure cross-government collaboration, or helping shape the adoption of emerging AI technologies such as Microsoft Copilot. You'll ensure solutions are secure, scalable, accessible and aligned to both departmental and wider government strategies. Working closely with engineers, product teams, security specialists, suppliers and senior stakeholders, you'll translate complex business requirements into robust technical solutions. You'll guide design decisions, provide architectural assurance, identify opportunities for innovation and help teams navigate complex technical challenges. This role offers the opportunity to work at the forefront of modern workplace technology. As DWP continues to evolve its collaboration and AI capabilities, you'll help influence major technology decisions around Microsoft 365 services, AI-powered productivity tools, information governance and future ways of working. This is an excellent opportunity for someone who wants to combine strategic thinking with technical expertise while delivering meaningful outcomes that improve services for both colleagues and citizens. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer pay up to £81,267. That's £57,946 salary plus a Government Digital and Data Allowance of up to £23,321 subject to our assessment of your capability at interview. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a two stage interview online. Click APPLY for more information and to start your application.
Aug 18, 2026
Full time
Are you ready to shape the architecture behind some of the largest workplace technology and AI transformations in government? As a Senior Technical Architect within DWP Digital's Collaboration, Communication and Network Services (CCNS) team, you'll help define the future of how over 90,000 colleagues communicate and deliver services to millions of citizens across the UK. You'll provide technical leadership across major platforms including Microsoft SharePoint, Microsoft 365, Teams, OneDrive, Copilot and wider collaboration technologies. Working across a range of high-profile programmes, you'll design solutions that improve productivity, strengthen security and support DWP's ongoing digital transformation. This is a role where you'll influence strategic decisions, shape future technology direction and help deliver modern digital services at an extraordinary scale. Whether your focus is collaboration platforms and document management solutions, or emerging AI and Copilot capabilities, you'll play a central role in designing technology that enables better outcomes for colleagues and the people who rely on DWP services every day. What skills, knowledge and experience will you need? Experience designing architecture across on-premise, cloud and hybrid environments, covering networking, security, presentation layers, middleware, databases and systems integration. Ability to create architecture designs using recognised principles, patterns, technical standards, practices and emerging technology trends. Experience working with project delivery teams across agile, waterfall and hybrid delivery approaches, from concept through to live service. Ability to translate business requirements into clear technical solutions and demonstrate how those solutions meet business needs. Experience using architecture modelling techniques and tools to design, document and communicate technical solutions. Strong knowledge of collaboration and communication technologies, particularly Microsoft 365 services such as SharePoint, Teams and Copilot, alongside Adobe products, whiteboarding platforms and file storage solutions. Experience designing and delivering cloud-based solutions using platforms such as Azure, AWS or Google Cloud, with a strong understanding of SaaS, IaaS, cloud security, deployment patterns, scalability, performance and best practice. Strong understanding of information security, governance and compliance, including data privacy, data lifecycle management, legislative requirements, eDiscovery, disaster recovery, backup, Log Analytics and Purview. You and your role As a Senior Technical Architect, you'll work across multiple programmes and initiatives that are transforming how DWP colleagues access information, collaborate with each other and make use of modern digital capabilities. You'll provide architectural leadership across a varied technology portfolio. This could include designing the future of SharePoint and document collaboration services, modernising file storage solutions, enabling secure cross-government collaboration, or helping shape the adoption of emerging AI technologies such as Microsoft Copilot. You'll ensure solutions are secure, scalable, accessible and aligned to both departmental and wider government strategies. Working closely with engineers, product teams, security specialists, suppliers and senior stakeholders, you'll translate complex business requirements into robust technical solutions. You'll guide design decisions, provide architectural assurance, identify opportunities for innovation and help teams navigate complex technical challenges. This role offers the opportunity to work at the forefront of modern workplace technology. As DWP continues to evolve its collaboration and AI capabilities, you'll help influence major technology decisions around Microsoft 365 services, AI-powered productivity tools, information governance and future ways of working. This is an excellent opportunity for someone who wants to combine strategic thinking with technical expertise while delivering meaningful outcomes that improve services for both colleagues and citizens. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer pay up to £81,267. That's £57,946 salary plus a Government Digital and Data Allowance of up to £23,321 subject to our assessment of your capability at interview. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a two stage interview online. Click APPLY for more information and to start your application.
Are you ready to shape the architecture behind some of the largest workplace technology and AI transformations in government? As a Senior Technical Architect within DWP Digital's Collaboration, Communication and Network Services (CCNS) team, you'll help define the future of how over 90,000 colleagues communicate and deliver services to millions of citizens across the UK. You'll provide technical leadership across major platforms including Microsoft SharePoint, Microsoft 365, Teams, OneDrive, Copilot and wider collaboration technologies. Working across a range of high-profile programmes, you'll design solutions that improve productivity, strengthen security and support DWP's ongoing digital transformation. This is a role where you'll influence strategic decisions, shape future technology direction and help deliver modern digital services at an extraordinary scale. Whether your focus is collaboration platforms and document management solutions, or emerging AI and Copilot capabilities, you'll play a central role in designing technology that enables better outcomes for colleagues and the people who rely on DWP services every day. What skills, knowledge and experience will you need? Experience designing architecture across on-premise, cloud and hybrid environments, covering networking, security, presentation layers, middleware, databases and systems integration. Ability to create architecture designs using recognised principles, patterns, technical standards, practices and emerging technology trends. Experience working with project delivery teams across agile, waterfall and hybrid delivery approaches, from concept through to live service. Ability to translate business requirements into clear technical solutions and demonstrate how those solutions meet business needs. Experience using architecture modelling techniques and tools to design, document and communicate technical solutions. Strong knowledge of collaboration and communication technologies, particularly Microsoft 365 services such as SharePoint, Teams and Copilot, alongside Adobe products, whiteboarding platforms and file storage solutions. Experience designing and delivering cloud-based solutions using platforms such as Azure, AWS or Google Cloud, with a strong understanding of SaaS, IaaS, cloud security, deployment patterns, scalability, performance and best practice. Strong understanding of information security, governance and compliance, including data privacy, data lifecycle management, legislative requirements, eDiscovery, disaster recovery, backup, Log Analytics and Purview. You and your role As a Senior Technical Architect, you'll work across multiple programmes and initiatives that are transforming how DWP colleagues access information, collaborate with each other and make use of modern digital capabilities. You'll provide architectural leadership across a varied technology portfolio. This could include designing the future of SharePoint and document collaboration services, modernising file storage solutions, enabling secure cross-government collaboration, or helping shape the adoption of emerging AI technologies such as Microsoft Copilot. You'll ensure solutions are secure, scalable, accessible and aligned to both departmental and wider government strategies. Working closely with engineers, product teams, security specialists, suppliers and senior stakeholders, you'll translate complex business requirements into robust technical solutions. You'll guide design decisions, provide architectural assurance, identify opportunities for innovation and help teams navigate complex technical challenges. This role offers the opportunity to work at the forefront of modern workplace technology. As DWP continues to evolve its collaboration and AI capabilities, you'll help influence major technology decisions around Microsoft 365 services, AI-powered productivity tools, information governance and future ways of working. This is an excellent opportunity for someone who wants to combine strategic thinking with technical expertise while delivering meaningful outcomes that improve services for both colleagues and citizens. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer pay up to £81,267. That's £57,946 salary plus a Government Digital and Data Allowance of up to £23,321 subject to our assessment of your capability at interview. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a two stage interview online. Click APPLY for more information and to start your application.
Aug 18, 2026
Full time
Are you ready to shape the architecture behind some of the largest workplace technology and AI transformations in government? As a Senior Technical Architect within DWP Digital's Collaboration, Communication and Network Services (CCNS) team, you'll help define the future of how over 90,000 colleagues communicate and deliver services to millions of citizens across the UK. You'll provide technical leadership across major platforms including Microsoft SharePoint, Microsoft 365, Teams, OneDrive, Copilot and wider collaboration technologies. Working across a range of high-profile programmes, you'll design solutions that improve productivity, strengthen security and support DWP's ongoing digital transformation. This is a role where you'll influence strategic decisions, shape future technology direction and help deliver modern digital services at an extraordinary scale. Whether your focus is collaboration platforms and document management solutions, or emerging AI and Copilot capabilities, you'll play a central role in designing technology that enables better outcomes for colleagues and the people who rely on DWP services every day. What skills, knowledge and experience will you need? Experience designing architecture across on-premise, cloud and hybrid environments, covering networking, security, presentation layers, middleware, databases and systems integration. Ability to create architecture designs using recognised principles, patterns, technical standards, practices and emerging technology trends. Experience working with project delivery teams across agile, waterfall and hybrid delivery approaches, from concept through to live service. Ability to translate business requirements into clear technical solutions and demonstrate how those solutions meet business needs. Experience using architecture modelling techniques and tools to design, document and communicate technical solutions. Strong knowledge of collaboration and communication technologies, particularly Microsoft 365 services such as SharePoint, Teams and Copilot, alongside Adobe products, whiteboarding platforms and file storage solutions. Experience designing and delivering cloud-based solutions using platforms such as Azure, AWS or Google Cloud, with a strong understanding of SaaS, IaaS, cloud security, deployment patterns, scalability, performance and best practice. Strong understanding of information security, governance and compliance, including data privacy, data lifecycle management, legislative requirements, eDiscovery, disaster recovery, backup, Log Analytics and Purview. You and your role As a Senior Technical Architect, you'll work across multiple programmes and initiatives that are transforming how DWP colleagues access information, collaborate with each other and make use of modern digital capabilities. You'll provide architectural leadership across a varied technology portfolio. This could include designing the future of SharePoint and document collaboration services, modernising file storage solutions, enabling secure cross-government collaboration, or helping shape the adoption of emerging AI technologies such as Microsoft Copilot. You'll ensure solutions are secure, scalable, accessible and aligned to both departmental and wider government strategies. Working closely with engineers, product teams, security specialists, suppliers and senior stakeholders, you'll translate complex business requirements into robust technical solutions. You'll guide design decisions, provide architectural assurance, identify opportunities for innovation and help teams navigate complex technical challenges. This role offers the opportunity to work at the forefront of modern workplace technology. As DWP continues to evolve its collaboration and AI capabilities, you'll help influence major technology decisions around Microsoft 365 services, AI-powered productivity tools, information governance and future ways of working. This is an excellent opportunity for someone who wants to combine strategic thinking with technical expertise while delivering meaningful outcomes that improve services for both colleagues and citizens. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Leeds, Manchester, Newcastle or Sheffield, whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: We offer pay up to £81,267. That's £57,946 salary plus a Government Digital and Data Allowance of up to £23,321 subject to our assessment of your capability at interview. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Sports and social activities Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. There'll be full instructions when you click through. Interview: a two stage interview online. Click APPLY for more information and to start your application.
IT Security Analyst Location: East Yorkshire area Salary: Competitive, depending on experience Working pattern: Full-time, on-site with collaborative team environment Protect systems. Strengthen resilience. Shape cyber security strategy. An established organisation is investing in its cyber capability and is looking for an IT Security Analyst to play a key role in protecting its systems, data and operations. This is an opportunity to join a collaborative IT environment where security is a business priority, not an afterthought. You will work closely with infrastructure and technical teams to strengthen cyber resilience, respond to threats and continuously improve security practices across the organisation. If you enjoy hands-on security work, problem solving and influencing best practice, this role offers real scope to make an impact. What you will be doing Monitor, develop and optimise SIEM and threat detection systems Investigate security incidents, coordinating response, containment and escalation Conduct vulnerability scanning and support remediation across the IT estate Work closely with infrastructure and technical teams to implement secure configurations Support and maintain security policies, procedures and controls Ensure alignment with recognised frameworks including ISO 27001 and NIST Deliver user awareness initiatives such as phishing simulations and training Stay up to date with emerging threats and recommend improvements to strengthen security posture Support disaster recovery, backup and data protection strategies aligned to business needs What we are looking for Proven experience in a cyber security or infrastructure security role Strong understanding of security principles, threat detection and risk-based thinking Experience with SIEM platforms, vulnerability management tools and detection response technologies such as EDR, XDR or MDR Knowledge of cyber security frameworks such as ISO 27001 or NIST Understanding of data protection legislation including GDPR Ability to investigate incidents, analyse findings and communicate clearly with stakeholders Strong analytical and problem-solving skills Ability to manage priorities and work effectively in a fast-paced environment Full UK driving licence Desirable experience Exposure to cloud platforms such as Azure Security certifications such as CompTIA Security+, CISSP or Microsoft accreditations Experience with ERP systems Scripting or automation knowledge Why apply? Opportunity to influence and improve cyber security across a growing organisation Collaborative environment working alongside infrastructure and technical specialists Exposure to modern security tools, frameworks and evolving technologies A role where your recommendations and expertise will directly shape security strategy Apply now If you are looking for a role where you can take ownership of security improvements and work in a business that values cyber resilience, we would like to hear from you.
Aug 18, 2026
Full time
IT Security Analyst Location: East Yorkshire area Salary: Competitive, depending on experience Working pattern: Full-time, on-site with collaborative team environment Protect systems. Strengthen resilience. Shape cyber security strategy. An established organisation is investing in its cyber capability and is looking for an IT Security Analyst to play a key role in protecting its systems, data and operations. This is an opportunity to join a collaborative IT environment where security is a business priority, not an afterthought. You will work closely with infrastructure and technical teams to strengthen cyber resilience, respond to threats and continuously improve security practices across the organisation. If you enjoy hands-on security work, problem solving and influencing best practice, this role offers real scope to make an impact. What you will be doing Monitor, develop and optimise SIEM and threat detection systems Investigate security incidents, coordinating response, containment and escalation Conduct vulnerability scanning and support remediation across the IT estate Work closely with infrastructure and technical teams to implement secure configurations Support and maintain security policies, procedures and controls Ensure alignment with recognised frameworks including ISO 27001 and NIST Deliver user awareness initiatives such as phishing simulations and training Stay up to date with emerging threats and recommend improvements to strengthen security posture Support disaster recovery, backup and data protection strategies aligned to business needs What we are looking for Proven experience in a cyber security or infrastructure security role Strong understanding of security principles, threat detection and risk-based thinking Experience with SIEM platforms, vulnerability management tools and detection response technologies such as EDR, XDR or MDR Knowledge of cyber security frameworks such as ISO 27001 or NIST Understanding of data protection legislation including GDPR Ability to investigate incidents, analyse findings and communicate clearly with stakeholders Strong analytical and problem-solving skills Ability to manage priorities and work effectively in a fast-paced environment Full UK driving licence Desirable experience Exposure to cloud platforms such as Azure Security certifications such as CompTIA Security+, CISSP or Microsoft accreditations Experience with ERP systems Scripting or automation knowledge Why apply? Opportunity to influence and improve cyber security across a growing organisation Collaborative environment working alongside infrastructure and technical specialists Exposure to modern security tools, frameworks and evolving technologies A role where your recommendations and expertise will directly shape security strategy Apply now If you are looking for a role where you can take ownership of security improvements and work in a business that values cyber resilience, we would like to hear from you.
Director of Applications London Hybrid £ Role Summary The client's Digital function exists to enable the client's global mission by ensuring our people have the platforms, applications and engineering capability to operate effectively at scale. Following a period of foundational delivery, including Cyber Essentials+ certification, a live SOC, Salesforce as our CRM platform, stabilisation of our Workday investment, and building our data warehouse foundations, Digital is moving into a phase focused on platform maturity, AI-enabled operations and engineering excellence. The Director of Applications is a new, senior role accountable for the availability, configuration and ongoing evolution of the client's core business platforms: Salesforce, Workday, and Microsoft 365 / Azure, together with the engineering practice, AI platform operations and platform-level roadmaps that underpin them. Reporting to the CTO, this role leads the Applications function, owns the platform Centre of Excellence, and translates business needs into delivered platform capability. You will have deep expertise in SaaS platforms, modern engineering practice (CI/CD, source control, environment and release management, test automation) and the operational realities of running mission-critical systems globally, working closely with the CTO, Head of Digital Transformation & Performance, Enterprise Architect, Director of Security & Compliance, and platform leads. Key Responsibilities Platform Leadership Accountable for availability, configuration and management of the client's three strategic platforms: Salesforce, Workday, and Microsoft 365 / Azure Own platform-level roadmaps enabling delivery of the Digital Roadmap, with the Digital Leadership Team and Platform Leads Establish and lead the platform Centre of Excellence and internal community across platform leads and developers Line management responsibility for the Build team Engineering Practice Own engineering practice: source control/repo governance (GitHub, Salesforce via Gearset), CI/CD, environment management, release management, test strategy/automation Define and enforce technical execution standards for releases, distinct from change control approval Define and lead engineering standards, architectural patterns and Infrastructure as Code AI Platform Operations Accountable for operational availability of internal AI platforms (Claude, Agentforce, AI assistants) and AI consumption cost/budget management Own AI usage monitoring: drift, hallucination and misuse pattern detection, with the Director of Security & Compliance Provide the operational foundation for Agentic AI and Generative AI capability pillars Capacity & Observability Own scaling, rightsizing and optimisation of cloud and SaaS resources Own application monitoring, alerting and on-call response for in-scope platforms Lead cross-platform test strategy and quality standards Cross-Functional Working Translate business needs (Digital Roadmap) into platform-level delivery (Platform Roadmaps) Partner on identity, access, secret management and DevSecOps practices in CI/CD Partner with the Enterprise Architect on technical decisions and integration patterns Support the CTO with investment cases, vendor negotiation and executive reporting Person Specification Significant senior leadership experience running enterprise application functions globally Deep expertise in at least two of: Salesforce, Workday, Microsoft 365/Azure or AWS (configuration, integration, governance, licensing, support) Experience embedding CI/CD, source control governance, environment/release management, automated testing in a SaaS-heavy environment Track record building and running Centres of Excellence around major platforms Experience operationalising AI platforms and managing AI consumption cost is a strong advantage Strong understanding of how applications-layer decisions intersect with security, identity, data and architecture Experience managing technical leads and platform specialists, with a track record of developing them Comfortable operating at executive level on investment cases and roadmap trade-offs Pragmatic and delivery-oriented; able to defend decisions on engineering investment Open, progressive, bold and pragmatic - an optimistic changemaker aligned with the client's core beliefs Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Aug 18, 2026
Full time
Director of Applications London Hybrid £ Role Summary The client's Digital function exists to enable the client's global mission by ensuring our people have the platforms, applications and engineering capability to operate effectively at scale. Following a period of foundational delivery, including Cyber Essentials+ certification, a live SOC, Salesforce as our CRM platform, stabilisation of our Workday investment, and building our data warehouse foundations, Digital is moving into a phase focused on platform maturity, AI-enabled operations and engineering excellence. The Director of Applications is a new, senior role accountable for the availability, configuration and ongoing evolution of the client's core business platforms: Salesforce, Workday, and Microsoft 365 / Azure, together with the engineering practice, AI platform operations and platform-level roadmaps that underpin them. Reporting to the CTO, this role leads the Applications function, owns the platform Centre of Excellence, and translates business needs into delivered platform capability. You will have deep expertise in SaaS platforms, modern engineering practice (CI/CD, source control, environment and release management, test automation) and the operational realities of running mission-critical systems globally, working closely with the CTO, Head of Digital Transformation & Performance, Enterprise Architect, Director of Security & Compliance, and platform leads. Key Responsibilities Platform Leadership Accountable for availability, configuration and management of the client's three strategic platforms: Salesforce, Workday, and Microsoft 365 / Azure Own platform-level roadmaps enabling delivery of the Digital Roadmap, with the Digital Leadership Team and Platform Leads Establish and lead the platform Centre of Excellence and internal community across platform leads and developers Line management responsibility for the Build team Engineering Practice Own engineering practice: source control/repo governance (GitHub, Salesforce via Gearset), CI/CD, environment management, release management, test strategy/automation Define and enforce technical execution standards for releases, distinct from change control approval Define and lead engineering standards, architectural patterns and Infrastructure as Code AI Platform Operations Accountable for operational availability of internal AI platforms (Claude, Agentforce, AI assistants) and AI consumption cost/budget management Own AI usage monitoring: drift, hallucination and misuse pattern detection, with the Director of Security & Compliance Provide the operational foundation for Agentic AI and Generative AI capability pillars Capacity & Observability Own scaling, rightsizing and optimisation of cloud and SaaS resources Own application monitoring, alerting and on-call response for in-scope platforms Lead cross-platform test strategy and quality standards Cross-Functional Working Translate business needs (Digital Roadmap) into platform-level delivery (Platform Roadmaps) Partner on identity, access, secret management and DevSecOps practices in CI/CD Partner with the Enterprise Architect on technical decisions and integration patterns Support the CTO with investment cases, vendor negotiation and executive reporting Person Specification Significant senior leadership experience running enterprise application functions globally Deep expertise in at least two of: Salesforce, Workday, Microsoft 365/Azure or AWS (configuration, integration, governance, licensing, support) Experience embedding CI/CD, source control governance, environment/release management, automated testing in a SaaS-heavy environment Track record building and running Centres of Excellence around major platforms Experience operationalising AI platforms and managing AI consumption cost is a strong advantage Strong understanding of how applications-layer decisions intersect with security, identity, data and architecture Experience managing technical leads and platform specialists, with a track record of developing them Comfortable operating at executive level on investment cases and roadmap trade-offs Pragmatic and delivery-oriented; able to defend decisions on engineering investment Open, progressive, bold and pragmatic - an optimistic changemaker aligned with the client's core beliefs Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Technical Analyst 7-Month contract - Inside IR35 - up to 420 per day London based - Hybrid working - 3 days onsite Banking sector - must have previous experience Role Overview We are seeking an experienced Technical Analyst to support strategic technology and data transformation initiatives within a complex financial services environment. The successful candidate will act as the bridge between business stakeholders and technology teams, translating business requirements into detailed technical specifications and supporting the delivery of scalable, high-quality technology solutions. This role requires strong analytical capability, excellent stakeholder engagement skills, and experience working across business, data and engineering teams within large enterprise organisations. Key Responsibilities Elicit, analyse and document business, functional and technical requirements. Produce detailed requirements documentation, user stories, process flows and functional specifications. Work closely with business stakeholders, solution architects, developers and testers throughout the delivery lifecycle. Analyse existing systems, interfaces, data flows and business processes to identify opportunities for improvement. Support solution design activities and contribute to technical workshops. Define data mappings, integration requirements and system interactions. Review and validate solution designs against business requirements. Support testing activities by defining acceptance criteria and validating delivered functionality. Assist with issue investigation, root cause analysis and production support activities. Maintain requirements traceability and ensure alignment between business objectives and delivered solutions. Contribute to Agile ceremonies, planning sessions and stakeholder governance forums. Mandatory Skills & Experience Proven experience as a Technical Analyst, Technical Business Analyst or Systems Analyst. Strong requirements elicitation and documentation skills. Experience producing functional specifications, user stories, use cases and process maps. Strong understanding of system integration concepts, APIs and distributed applications. Experience working closely with software engineering and architecture teams. Good SQL skills and the ability to analyse and interrogate data. Strong understanding of software development lifecycle (SDLC) methodologies. Experience working within Agile and Scrum delivery frameworks. Excellent analytical and problem-solving capabilities. Strong communication, facilitation and stakeholder management skills. Desirable Skills Financial Services or Investment Banking experience. Experience supporting regulatory, risk, finance or data transformation programmes. Knowledge of enterprise data platforms and data warehousing concepts. Experience working on data migration or system migration programmes. Exposure to cloud platforms such as Azure or AWS. Familiarity with Jira, Confluence and Azure DevOps. Understanding of ETL processes and data integration architectures. Qualifications Bachelor's degree in Computer Science, Information Systems, Engineering or a related discipline. BCS, CBAP or equivalent Business Analysis certification is desirable. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Aug 18, 2026
Contractor
Technical Analyst 7-Month contract - Inside IR35 - up to 420 per day London based - Hybrid working - 3 days onsite Banking sector - must have previous experience Role Overview We are seeking an experienced Technical Analyst to support strategic technology and data transformation initiatives within a complex financial services environment. The successful candidate will act as the bridge between business stakeholders and technology teams, translating business requirements into detailed technical specifications and supporting the delivery of scalable, high-quality technology solutions. This role requires strong analytical capability, excellent stakeholder engagement skills, and experience working across business, data and engineering teams within large enterprise organisations. Key Responsibilities Elicit, analyse and document business, functional and technical requirements. Produce detailed requirements documentation, user stories, process flows and functional specifications. Work closely with business stakeholders, solution architects, developers and testers throughout the delivery lifecycle. Analyse existing systems, interfaces, data flows and business processes to identify opportunities for improvement. Support solution design activities and contribute to technical workshops. Define data mappings, integration requirements and system interactions. Review and validate solution designs against business requirements. Support testing activities by defining acceptance criteria and validating delivered functionality. Assist with issue investigation, root cause analysis and production support activities. Maintain requirements traceability and ensure alignment between business objectives and delivered solutions. Contribute to Agile ceremonies, planning sessions and stakeholder governance forums. Mandatory Skills & Experience Proven experience as a Technical Analyst, Technical Business Analyst or Systems Analyst. Strong requirements elicitation and documentation skills. Experience producing functional specifications, user stories, use cases and process maps. Strong understanding of system integration concepts, APIs and distributed applications. Experience working closely with software engineering and architecture teams. Good SQL skills and the ability to analyse and interrogate data. Strong understanding of software development lifecycle (SDLC) methodologies. Experience working within Agile and Scrum delivery frameworks. Excellent analytical and problem-solving capabilities. Strong communication, facilitation and stakeholder management skills. Desirable Skills Financial Services or Investment Banking experience. Experience supporting regulatory, risk, finance or data transformation programmes. Knowledge of enterprise data platforms and data warehousing concepts. Experience working on data migration or system migration programmes. Exposure to cloud platforms such as Azure or AWS. Familiarity with Jira, Confluence and Azure DevOps. Understanding of ETL processes and data integration architectures. Qualifications Bachelor's degree in Computer Science, Information Systems, Engineering or a related discipline. BCS, CBAP or equivalent Business Analysis certification is desirable. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.
Some Engineers Escalate Problems. Others Own Them. When the easy fixes have been exhausted, who does the team turn to? We're looking for an experienced Senior 3rd Line Engineer who enjoys solving the technical problems others can't. Someone who combines strong Microsoft infrastructure expertise with sound judgement, clear communication and genuine ownership. You'll become the trusted technical counterpart to our Service Delivery Manager, helping resolve complex customer issues, supporting the wider engineering team and ensuring our customers receive an exceptional managed service. If you're an experienced MSP engineer who enjoys variety, autonomy and making a real technical impact, we'd love to hear from you. The Role at a Glance Senior 3rd Line Engineer Aston Cross, Birmingham Office Based Initially (3 6 Months) Hybrid Working (3 Days Office / 2 Days Home) £40,000 - £50,000 DOE + Excellent Benefits Permanent Full Time Reporting to: Service Delivery Manager Product / Service: Managed IT Services Microsoft Cloud Cyber Security Digital Transformation Pedigree: Leading Microsoft Partner & Managed Services Provider Your Background / Skills: MSP, 3rd Line Support, Microsoft 365, Windows Server, Active Directory, Entra ID, Intune, Microsoft Defender, Networking, HaloPSA Experience: At least five years experience in a senior 2nd Line or 3rd Line technical support role, ideally in an MSP or multi-customer environment. Who We Are Nexian is a leading technology partner specialising in Managed IT Services, Microsoft Cloud, Cyber Security, AI, Automation and Digital Transformation. We help ambitious organisations modernise, secure and optimise their technology through a combination of strategic consultancy, managed services and technical expertise. Alongside our Managed Services business, we're recognised as one of the UK's leading Actionstep implementation partners, supporting legal, professional services and other ambitious organisations with technology that enables long-term growth. We're a collaborative, ambitious business where ownership is encouraged, good ideas are welcomed and people genuinely enjoy working together. The Opportunity This role bridges the gap between our Service Desk and Senior Architect. You'll take ownership of the most technically challenging support issues, using your experience to investigate thoroughly, make informed decisions and resolve problems wherever possible before specialist architectural support is required. Alongside hands-on technical work, you'll mentor engineers, improve technical standards and work closely with the Service Delivery Manager to continually strengthen our Managed Services operation. What You'll Be Doing • Take ownership of complex 3rd Line incidents and service requests from investigation through to resolution. • Support Windows Server, Active Directory, Microsoft 365, Exchange Online, Teams, SharePoint, Entra ID, Intune and Microsoft Defender environments. • Troubleshoot networking, virtualisation, backup and infrastructure issues across multiple customer environments. • Act as the senior escalation point for Service Desk engineers while mentoring and supporting their technical development. • Work closely with the Service Delivery Manager to improve service quality, technical standards and customer outcomes. • Produce clear technical documentation, contribute to knowledge sharing and support continuous service improvement. About You You'll already have built significant technical support experience, ideally within a Managed Service Provider or multi-customer environment, and be comfortable operating as the senior technical escalation point when complex issues arise. You're comfortable dealing with ambiguity, methodical in your troubleshooting and confident making technical decisions without immediately escalating every difficult issue. You'll likely bring: • At least 5 years' experience within a senior 2nd Line or 3rd Line technical support role, ideally within an MSP or multi-customer environment. •Strong experience within a 3rd Line Support role in an MSP environment. • Excellent Microsoft infrastructure knowledge including Windows Server, Active Directory and Microsoft 365. • Experience supporting Entra ID, Intune and Microsoft Defender. • Strong networking knowledge including DNS, DHCP, VPNs and firewalls. • Experience supporting VMware, Hyper-V or similar virtualisation platforms. • Experience using HaloPSA or another PSA platform. • Excellent customer communication and stakeholder management skills. • A structured, evidence-based approach to troubleshooting and documentation. What This Role Isn't This isn't a Project Engineer role or an Azure Architect position. We're looking for someone with broad Microsoft infrastructure experience who enjoys operational support, technical ownership and solving complex customer issues. A key part of the role is knowing when to resolve an issue yourself and when specialist architectural input is genuinely needed. Why Join Nexian? You'll join a growing Microsoft-focused Managed Services business where your technical expertise will genuinely influence how support is delivered. You'll enjoy: • Hybrid working following successful onboarding. • Company pension. • Ongoing Microsoft training and certification support. • Career development opportunities. • Exposure to modern Microsoft technologies. • A collaborative team where your ideas and expertise are valued. Your Experience May Include Senior 3rd Line Engineer, 3rd Line Support Engineer, Senior Infrastructure Engineer, Microsoft Support Engineer, Senior Systems Engineer, MSP Engineer, Infrastructure Support Engineer, Technical Support Engineer, Microsoft 365 Engineer, Cloud Support Engineer or Senior IT Engineer. Apply Now If you're looking for a role where technical ownership, customer impact and continuous improvement are valued as highly as technical expertise, we'd love to hear from you. Bring your Microsoft infrastructure experience, your MSP background and your passion for solving complex technical problems, and help us continue delivering exceptional Managed Services. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Aug 18, 2026
Full time
Some Engineers Escalate Problems. Others Own Them. When the easy fixes have been exhausted, who does the team turn to? We're looking for an experienced Senior 3rd Line Engineer who enjoys solving the technical problems others can't. Someone who combines strong Microsoft infrastructure expertise with sound judgement, clear communication and genuine ownership. You'll become the trusted technical counterpart to our Service Delivery Manager, helping resolve complex customer issues, supporting the wider engineering team and ensuring our customers receive an exceptional managed service. If you're an experienced MSP engineer who enjoys variety, autonomy and making a real technical impact, we'd love to hear from you. The Role at a Glance Senior 3rd Line Engineer Aston Cross, Birmingham Office Based Initially (3 6 Months) Hybrid Working (3 Days Office / 2 Days Home) £40,000 - £50,000 DOE + Excellent Benefits Permanent Full Time Reporting to: Service Delivery Manager Product / Service: Managed IT Services Microsoft Cloud Cyber Security Digital Transformation Pedigree: Leading Microsoft Partner & Managed Services Provider Your Background / Skills: MSP, 3rd Line Support, Microsoft 365, Windows Server, Active Directory, Entra ID, Intune, Microsoft Defender, Networking, HaloPSA Experience: At least five years experience in a senior 2nd Line or 3rd Line technical support role, ideally in an MSP or multi-customer environment. Who We Are Nexian is a leading technology partner specialising in Managed IT Services, Microsoft Cloud, Cyber Security, AI, Automation and Digital Transformation. We help ambitious organisations modernise, secure and optimise their technology through a combination of strategic consultancy, managed services and technical expertise. Alongside our Managed Services business, we're recognised as one of the UK's leading Actionstep implementation partners, supporting legal, professional services and other ambitious organisations with technology that enables long-term growth. We're a collaborative, ambitious business where ownership is encouraged, good ideas are welcomed and people genuinely enjoy working together. The Opportunity This role bridges the gap between our Service Desk and Senior Architect. You'll take ownership of the most technically challenging support issues, using your experience to investigate thoroughly, make informed decisions and resolve problems wherever possible before specialist architectural support is required. Alongside hands-on technical work, you'll mentor engineers, improve technical standards and work closely with the Service Delivery Manager to continually strengthen our Managed Services operation. What You'll Be Doing • Take ownership of complex 3rd Line incidents and service requests from investigation through to resolution. • Support Windows Server, Active Directory, Microsoft 365, Exchange Online, Teams, SharePoint, Entra ID, Intune and Microsoft Defender environments. • Troubleshoot networking, virtualisation, backup and infrastructure issues across multiple customer environments. • Act as the senior escalation point for Service Desk engineers while mentoring and supporting their technical development. • Work closely with the Service Delivery Manager to improve service quality, technical standards and customer outcomes. • Produce clear technical documentation, contribute to knowledge sharing and support continuous service improvement. About You You'll already have built significant technical support experience, ideally within a Managed Service Provider or multi-customer environment, and be comfortable operating as the senior technical escalation point when complex issues arise. You're comfortable dealing with ambiguity, methodical in your troubleshooting and confident making technical decisions without immediately escalating every difficult issue. You'll likely bring: • At least 5 years' experience within a senior 2nd Line or 3rd Line technical support role, ideally within an MSP or multi-customer environment. •Strong experience within a 3rd Line Support role in an MSP environment. • Excellent Microsoft infrastructure knowledge including Windows Server, Active Directory and Microsoft 365. • Experience supporting Entra ID, Intune and Microsoft Defender. • Strong networking knowledge including DNS, DHCP, VPNs and firewalls. • Experience supporting VMware, Hyper-V or similar virtualisation platforms. • Experience using HaloPSA or another PSA platform. • Excellent customer communication and stakeholder management skills. • A structured, evidence-based approach to troubleshooting and documentation. What This Role Isn't This isn't a Project Engineer role or an Azure Architect position. We're looking for someone with broad Microsoft infrastructure experience who enjoys operational support, technical ownership and solving complex customer issues. A key part of the role is knowing when to resolve an issue yourself and when specialist architectural input is genuinely needed. Why Join Nexian? You'll join a growing Microsoft-focused Managed Services business where your technical expertise will genuinely influence how support is delivered. You'll enjoy: • Hybrid working following successful onboarding. • Company pension. • Ongoing Microsoft training and certification support. • Career development opportunities. • Exposure to modern Microsoft technologies. • A collaborative team where your ideas and expertise are valued. Your Experience May Include Senior 3rd Line Engineer, 3rd Line Support Engineer, Senior Infrastructure Engineer, Microsoft Support Engineer, Senior Systems Engineer, MSP Engineer, Infrastructure Support Engineer, Technical Support Engineer, Microsoft 365 Engineer, Cloud Support Engineer or Senior IT Engineer. Apply Now If you're looking for a role where technical ownership, customer impact and continuous improvement are valued as highly as technical expertise, we'd love to hear from you. Bring your Microsoft infrastructure experience, your MSP background and your passion for solving complex technical problems, and help us continue delivering exceptional Managed Services. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Build & Own the Whole Service Operation. Not Just the Queue Most Service Delivery Manager roles ask you to maintain what's already there. This one doesn't. We're looking for an experienced MSP Service Delivery Manager to take ownership of our Managed Services operation, strengthen how we deliver support, develop our people and build a more proactive, customer-focused service that scales with our growth. You'll have genuine authority to improve service delivery, develop people, refine operational processes and work directly alongside our CTO to shape the future of our Managed Services business. If you've ever wanted the opportunity to build and improve an MSP rather than simply maintain one, we'd love to hear from you. The Role at a Glance Technical Service Delivery Manager Aston Cross, Birmingham Office Based Initially (3 6 Months) Hybrid Working Thereafter (Subject to Successful Onboarding, Performance & Business Requirements) £60,000 - £65,000 DOE + Company Benefits Permanent Full Time Reporting to: CTO Product / Service: Managed IT Services Microsoft Cloud Cyber Security Digital Transformation Pedigree: Growing Managed Services Provider specialising in Microsoft Cloud & Digital Transformation Your Background / Skills: Managed Services, Service Delivery, IT Service Desk Leadership, HaloPSA, ITIL, Microsoft Cloud, Customer Success, Incident Management, Team Leadership Who We Are Nexian is a leading technology partner specialising in Managed IT Services, Microsoft Cloud, Cyber Security, AI, Automation and Digital Transformation. We help ambitious organisations modernise, secure and optimise their technology through a combination of strategic consultancy, managed services and technical expertise. Alongside our Managed Services business, we're recognised as one of the UK's leading Actionstep implementation partners, supporting legal, professional services and other ambitious organisations with technology that enables long-term growth. We're a collaborative, ambitious business where ownership is encouraged, good ideas are welcomed and people genuinely enjoy working together. The Opportunity We're specifically looking for someone who has already led Service Delivery within an MSP and can demonstrate how they've improved or transformed a service operation before. You'll inherit a solid foundation with genuine opportunity to improve how we operate, developing a more proactive, accountable and customer-focused service operation. You'll lead our Service Desk, Escalation and Centralised Services teams while working closely with the CTO to improve operational maturity, strengthen customer experience and support the continued growth of the business. Whilst you'll have strong technical credibility, this is not a hands-on engineering role. Instead, you'll lead the people, processes and service operations that enable our technical teams to perform at their best. What You'll Be Doing Service Leadership • Lead the day-to-day operation of our 1st, 2nd and Escalation Support teams. • Oversee Centralised Services including monitoring, patching, backup, alerting and security tooling. • Improve ticket ownership, SLA performance, customer satisfaction and operational efficiency. • Reduce unnecessary escalations through improved workflows, coaching and service standards. Customer Service & Operational Excellence • Lead major incidents, customer escalations and service recovery activities. • Become a trusted operational contact for key Managed Service customers. • Deliver service reviews, performance reporting and continual service improvement initiatives. • Drive problem management and root cause analysis to reduce recurring issues. Service Improvement • Assess the current operation and build a practical roadmap for continual improvement. • Improve HaloPSA workflows, SLAs, automation, reporting, dashboards and service data quality. • Introduce better documentation, knowledge management and operational processes. • Identify opportunities to automate repetitive activities and improve service maturity. Leadership & People Development • Coach, mentor and develop Service Desk engineers and team leaders. • Conduct one-to-ones, performance reviews and capability planning. • Build a culture of ownership, accountability and continuous improvement. • Support recruitment and succession planning as the business grows. Projects & Customer Onboarding • Coordinate operational delivery for new customer onboarding and Managed Service transitions. • Work closely with Sales, Projects and Technical teams to ensure seamless customer handovers. • Support pre-sales activity by providing operational expertise and service insight. • Coordinate project delivery from a service perspective while working alongside technical specialists responsible for solution design. About You You're an experienced MSP Service Delivery leader who enjoys improving operations rather than simply maintaining them. You understand how to balance customer expectations, technical capability and commercial priorities while developing high-performing teams that consistently deliver excellent service. You'll probably bring: • Proven experience leading Service Delivery within a Managed Service Provider. • Demonstrable experience improving, transforming or rebuilding an MSP Service Desk or Managed Services operation. • Strong leadership experience across 1st Line, 2nd Line and Escalation teams. • Deep hands-on experience with HaloPSA (strongly preferred) or another leading PSA platform, including configuring workflows, SLAs, queues, automation, dashboards and reporting. • Experience managing SLAs, KPIs, customer satisfaction and service performance. • Strong incident, escalation and problem management experience. • Good working knowledge of ITIL service management principles (certification advantageous). • Broad technical understanding across Microsoft 365, Azure, Windows Server, Active Directory, Entra ID, Intune, Microsoft Defender, networking, backup/disaster recovery and modern RMM platforms (NinjaOne experience advantageous). • Strong customer-facing communication and stakeholder management skills. • Commercial awareness with experience supporting customer onboarding, service transitions and pre-sales activities. • Experience supporting legal, professional services or other regulated environments would be advantageous. Why Join Nexian? This is an opportunity to genuinely shape how our Managed Services function operates. Rather than inheriting a mature operation, you'll have the autonomy to improve processes, develop people and create a service operation capable of supporting our ambitious growth plans. Alongside a competitive salary you'll enjoy: • £60,000 - £65,000 DOE. • Hybrid working following successful onboarding, subject to performance and business requirements. • Company pension. • Career progression opportunities. • Direct access to senior leadership. • Genuine autonomy and ownership. • Opportunity to shape a growing Managed Services business. • Supportive, collaborative culture. Your Experience May Include Technical Service Delivery Manager, IT Service Delivery Manager, Managed Services Manager, MSP Operations Manager, Service Desk Manager, IT Operations Manager, Head of Service Delivery, Technical Operations Manager or Service Operations Manager. Apply Now If you're ready to build, improve and lead a Managed Services operation where your ideas, leadership and experience will genuinely shape the future of the business, we'd love to hear from you. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.
Aug 18, 2026
Full time
Build & Own the Whole Service Operation. Not Just the Queue Most Service Delivery Manager roles ask you to maintain what's already there. This one doesn't. We're looking for an experienced MSP Service Delivery Manager to take ownership of our Managed Services operation, strengthen how we deliver support, develop our people and build a more proactive, customer-focused service that scales with our growth. You'll have genuine authority to improve service delivery, develop people, refine operational processes and work directly alongside our CTO to shape the future of our Managed Services business. If you've ever wanted the opportunity to build and improve an MSP rather than simply maintain one, we'd love to hear from you. The Role at a Glance Technical Service Delivery Manager Aston Cross, Birmingham Office Based Initially (3 6 Months) Hybrid Working Thereafter (Subject to Successful Onboarding, Performance & Business Requirements) £60,000 - £65,000 DOE + Company Benefits Permanent Full Time Reporting to: CTO Product / Service: Managed IT Services Microsoft Cloud Cyber Security Digital Transformation Pedigree: Growing Managed Services Provider specialising in Microsoft Cloud & Digital Transformation Your Background / Skills: Managed Services, Service Delivery, IT Service Desk Leadership, HaloPSA, ITIL, Microsoft Cloud, Customer Success, Incident Management, Team Leadership Who We Are Nexian is a leading technology partner specialising in Managed IT Services, Microsoft Cloud, Cyber Security, AI, Automation and Digital Transformation. We help ambitious organisations modernise, secure and optimise their technology through a combination of strategic consultancy, managed services and technical expertise. Alongside our Managed Services business, we're recognised as one of the UK's leading Actionstep implementation partners, supporting legal, professional services and other ambitious organisations with technology that enables long-term growth. We're a collaborative, ambitious business where ownership is encouraged, good ideas are welcomed and people genuinely enjoy working together. The Opportunity We're specifically looking for someone who has already led Service Delivery within an MSP and can demonstrate how they've improved or transformed a service operation before. You'll inherit a solid foundation with genuine opportunity to improve how we operate, developing a more proactive, accountable and customer-focused service operation. You'll lead our Service Desk, Escalation and Centralised Services teams while working closely with the CTO to improve operational maturity, strengthen customer experience and support the continued growth of the business. Whilst you'll have strong technical credibility, this is not a hands-on engineering role. Instead, you'll lead the people, processes and service operations that enable our technical teams to perform at their best. What You'll Be Doing Service Leadership • Lead the day-to-day operation of our 1st, 2nd and Escalation Support teams. • Oversee Centralised Services including monitoring, patching, backup, alerting and security tooling. • Improve ticket ownership, SLA performance, customer satisfaction and operational efficiency. • Reduce unnecessary escalations through improved workflows, coaching and service standards. Customer Service & Operational Excellence • Lead major incidents, customer escalations and service recovery activities. • Become a trusted operational contact for key Managed Service customers. • Deliver service reviews, performance reporting and continual service improvement initiatives. • Drive problem management and root cause analysis to reduce recurring issues. Service Improvement • Assess the current operation and build a practical roadmap for continual improvement. • Improve HaloPSA workflows, SLAs, automation, reporting, dashboards and service data quality. • Introduce better documentation, knowledge management and operational processes. • Identify opportunities to automate repetitive activities and improve service maturity. Leadership & People Development • Coach, mentor and develop Service Desk engineers and team leaders. • Conduct one-to-ones, performance reviews and capability planning. • Build a culture of ownership, accountability and continuous improvement. • Support recruitment and succession planning as the business grows. Projects & Customer Onboarding • Coordinate operational delivery for new customer onboarding and Managed Service transitions. • Work closely with Sales, Projects and Technical teams to ensure seamless customer handovers. • Support pre-sales activity by providing operational expertise and service insight. • Coordinate project delivery from a service perspective while working alongside technical specialists responsible for solution design. About You You're an experienced MSP Service Delivery leader who enjoys improving operations rather than simply maintaining them. You understand how to balance customer expectations, technical capability and commercial priorities while developing high-performing teams that consistently deliver excellent service. You'll probably bring: • Proven experience leading Service Delivery within a Managed Service Provider. • Demonstrable experience improving, transforming or rebuilding an MSP Service Desk or Managed Services operation. • Strong leadership experience across 1st Line, 2nd Line and Escalation teams. • Deep hands-on experience with HaloPSA (strongly preferred) or another leading PSA platform, including configuring workflows, SLAs, queues, automation, dashboards and reporting. • Experience managing SLAs, KPIs, customer satisfaction and service performance. • Strong incident, escalation and problem management experience. • Good working knowledge of ITIL service management principles (certification advantageous). • Broad technical understanding across Microsoft 365, Azure, Windows Server, Active Directory, Entra ID, Intune, Microsoft Defender, networking, backup/disaster recovery and modern RMM platforms (NinjaOne experience advantageous). • Strong customer-facing communication and stakeholder management skills. • Commercial awareness with experience supporting customer onboarding, service transitions and pre-sales activities. • Experience supporting legal, professional services or other regulated environments would be advantageous. Why Join Nexian? This is an opportunity to genuinely shape how our Managed Services function operates. Rather than inheriting a mature operation, you'll have the autonomy to improve processes, develop people and create a service operation capable of supporting our ambitious growth plans. Alongside a competitive salary you'll enjoy: • £60,000 - £65,000 DOE. • Hybrid working following successful onboarding, subject to performance and business requirements. • Company pension. • Career progression opportunities. • Direct access to senior leadership. • Genuine autonomy and ownership. • Opportunity to shape a growing Managed Services business. • Supportive, collaborative culture. Your Experience May Include Technical Service Delivery Manager, IT Service Delivery Manager, Managed Services Manager, MSP Operations Manager, Service Desk Manager, IT Operations Manager, Head of Service Delivery, Technical Operations Manager or Service Operations Manager. Apply Now If you're ready to build, improve and lead a Managed Services operation where your ideas, leadership and experience will genuinely shape the future of the business, we'd love to hear from you. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.
Summary: The IT Infrastructure Specialist is responsible for the optimal availability and performance of the company's network infrastructure and related IT systems. This role ensures the reliable operation of servers, networks, and applications, while also supporting end-users and maintaining security and compliance standards. Duties and Responsibilities: Design & planning Design and develop technical specifications for new IT services. Outline and document operational tasks required for IT service management. Define monitoring and reporting requirements for performance reviews. Installation & maintenance Install and connect hardware to the network, including servers, PCs, printers, and plotters, and verify their functionality. Install new or updated of system management and infrastructure-related applications. Perform routine and complex backups to ensure data integrity and system recoverability. Install and troubleshoot network software, managing switches, routers, VLANs, and firewalls. Support & troubleshooting Maintain accurate information about applications, including settings, versions, users, issues, and vendors. Provide second-line support for complex technical issues, escalating to vendors when necessary. Instruct and guide network users on new software implementations. Analyse and resolve complex problems related to office automation systems, telephony, applications, hardware, and peripherals. Provide individual support and answer complex user questions. Perform complex hardware repairs using hand tools. Virtualization & (cloud) administration Manage servers and common virtualization platforms. Administer virtual machines, hosts, and storage area networks (SANs). Provision and manage cloud-based services and virtual networks. Manage Identity and Access Management (IAM) within (cloud) platforms. Virtualization & cloud administration Conduct regular security checks of all IT services, including vulnerability scanning and managing Endpoint Detection and Response (EDR) tools. Periodically evaluate the performance of servers and connected systems, proposing improvements to enhance both performance and security. Respond to security alerts. Test new software packages and resolve any issues discovered during testing. Verify the functionality of system management software and assigned applications, ensuring all licenses are valid. Ensure full awareness and compliance with regulations such as GDPR and security documents created by the CISO for audits. Operational procedures & projects Develop requirements for system service and support in the event of system outages. Establish and document network management and usage procedures and guidelines, and monitor their enforcement. Participate in project groups for network expansion or modification, including those involving complex networking topics. Advise on the procurement, modification, and servicing of network hardware and peripherals. Required Skills/Qualifications: A vocational degree or diploma in IT, such as an Associate's Degree, a relevant professional certification, or equivalent practical experience. 5+ years of relevant professional experience. Proficiency with general IT software, including but not limited to Microsoft Office and ITSM tools. Proven experience in Windows/Linux server administration, networking, and cloud platforms (Azure/AWS). Hands-on experience with firewalls, unified communications, and endpoint security. Certifications such as CompTIA Network+, ITIL Foundation, or Microsoft Certified: Azure Administrator Associate are a plus. Travel Requirements Hybrid role Up to 10% travel for site visits, infrastructure projects, and training. Nijhuis Saur Industries UK & Ireland are committed to maintaining Environmental & Social Impact goals: To reach Net Zero emissions across our value chain by 2040. To continuously meet high standards of social and environmental performance, transparency, accountability, maintaining B-Corp Certification. To be a socially responsible company creating a positive impact to all stakeholders including workers, communities, customers, and our planet. Nijhuis Saur Industries UK & Ireland are an equal opportunity employer; we are committed to providing equal opportunities in all aspects of employment in line with the Equality Act 2010. Are you a recruiter? Please do not call or email us unless we have contacted you first. We believe that we can find our new colleagues ourselves, therefore agency support is not desired. Profiles and resumes sent unsolicited by agencies, even if you send them directly to a hiring manager, will be treated as direct applications from the candidate. Join our
Aug 18, 2026
Full time
Summary: The IT Infrastructure Specialist is responsible for the optimal availability and performance of the company's network infrastructure and related IT systems. This role ensures the reliable operation of servers, networks, and applications, while also supporting end-users and maintaining security and compliance standards. Duties and Responsibilities: Design & planning Design and develop technical specifications for new IT services. Outline and document operational tasks required for IT service management. Define monitoring and reporting requirements for performance reviews. Installation & maintenance Install and connect hardware to the network, including servers, PCs, printers, and plotters, and verify their functionality. Install new or updated of system management and infrastructure-related applications. Perform routine and complex backups to ensure data integrity and system recoverability. Install and troubleshoot network software, managing switches, routers, VLANs, and firewalls. Support & troubleshooting Maintain accurate information about applications, including settings, versions, users, issues, and vendors. Provide second-line support for complex technical issues, escalating to vendors when necessary. Instruct and guide network users on new software implementations. Analyse and resolve complex problems related to office automation systems, telephony, applications, hardware, and peripherals. Provide individual support and answer complex user questions. Perform complex hardware repairs using hand tools. Virtualization & (cloud) administration Manage servers and common virtualization platforms. Administer virtual machines, hosts, and storage area networks (SANs). Provision and manage cloud-based services and virtual networks. Manage Identity and Access Management (IAM) within (cloud) platforms. Virtualization & cloud administration Conduct regular security checks of all IT services, including vulnerability scanning and managing Endpoint Detection and Response (EDR) tools. Periodically evaluate the performance of servers and connected systems, proposing improvements to enhance both performance and security. Respond to security alerts. Test new software packages and resolve any issues discovered during testing. Verify the functionality of system management software and assigned applications, ensuring all licenses are valid. Ensure full awareness and compliance with regulations such as GDPR and security documents created by the CISO for audits. Operational procedures & projects Develop requirements for system service and support in the event of system outages. Establish and document network management and usage procedures and guidelines, and monitor their enforcement. Participate in project groups for network expansion or modification, including those involving complex networking topics. Advise on the procurement, modification, and servicing of network hardware and peripherals. Required Skills/Qualifications: A vocational degree or diploma in IT, such as an Associate's Degree, a relevant professional certification, or equivalent practical experience. 5+ years of relevant professional experience. Proficiency with general IT software, including but not limited to Microsoft Office and ITSM tools. Proven experience in Windows/Linux server administration, networking, and cloud platforms (Azure/AWS). Hands-on experience with firewalls, unified communications, and endpoint security. Certifications such as CompTIA Network+, ITIL Foundation, or Microsoft Certified: Azure Administrator Associate are a plus. Travel Requirements Hybrid role Up to 10% travel for site visits, infrastructure projects, and training. Nijhuis Saur Industries UK & Ireland are committed to maintaining Environmental & Social Impact goals: To reach Net Zero emissions across our value chain by 2040. To continuously meet high standards of social and environmental performance, transparency, accountability, maintaining B-Corp Certification. To be a socially responsible company creating a positive impact to all stakeholders including workers, communities, customers, and our planet. Nijhuis Saur Industries UK & Ireland are an equal opportunity employer; we are committed to providing equal opportunities in all aspects of employment in line with the Equality Act 2010. Are you a recruiter? Please do not call or email us unless we have contacted you first. We believe that we can find our new colleagues ourselves, therefore agency support is not desired. Profiles and resumes sent unsolicited by agencies, even if you send them directly to a hiring manager, will be treated as direct applications from the candidate. Join our
Bennett and Game Recruitment LTD
Castle Donington, Leicestershire
Location : Castle Donington Working Arrangement : On-site (Office-based, with occasional client site visits) Package : Competitive salary package ( 30,000 - 35,000 dependent on experience), company pension, generous annual leave, and career progression support Role Overview As a Semi-Senior Accountant, you will play a key role in delivering accurate, timely, and commercially focused accounting services to a varied client portfolio ranging from sole traders to limited companies. You will support clients through compliant financial management, statutory reporting, taxation requirements, and ongoing advisory, whilst maintaining high standards of client care and operational efficiency. This role requires strong technical accounting capability combined with excellent organisational skills and commercial awareness. Semi-Senior Accountant Job Responsibilities Prepare statutory accounts from a variety of accounting records, including incomplete records. Complete bank reconciliations, control account reconciliations, and nominal ledger reviews. Prepare and submit accurate VAT returns, corporation tax computations, and personal tax returns within deadlines. Support the preparation of management accounts and financial forecasting information. Build and maintain trusted professional relationships with clients, responding to technical and software queries promptly. Liaise with HMRC and external bodies on behalf of clients where appropriate. Efficiently utilise modern accounting software, including Sage, Xero, QuickBooks, Digita, and IRIS. Visit client sites when required to assist with accounting system setups, VAT processes, or bookkeeping support. Semi-Senior Accountant Job Requirements Qualifications: Qualified (AAT), part-qualified (ACCA/ACA), or Qualified by Experience (QBE). Experience: Strong background in accounts preparation within an accountancy practice environment. Software Skills: Proficiency with cloud accounting platforms such as Sage, Xero, and QuickBooks is essential; experience with Digita or IRIS is highly desirable. Technical Knowledge: Solid understanding of statutory accounts preparation, VAT returns, and personal/corporation tax computations. Core Competencies: Excellent organizational, communication, and multi-tasking skills with strong attention to detail and commercial awareness. Salary & Benefits Competitive Salary: 30,000 - 35,000 per annum (starting range tailored to study status and experience level). Generous Leave: Annual leave allowance plus statutory bank holidays. Financial Perks: Company pension scheme and performance incentives. Professional Growth: Structured career development opportunities and support towards further study/qualifications within a fast-growing group. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
Aug 18, 2026
Full time
Location : Castle Donington Working Arrangement : On-site (Office-based, with occasional client site visits) Package : Competitive salary package ( 30,000 - 35,000 dependent on experience), company pension, generous annual leave, and career progression support Role Overview As a Semi-Senior Accountant, you will play a key role in delivering accurate, timely, and commercially focused accounting services to a varied client portfolio ranging from sole traders to limited companies. You will support clients through compliant financial management, statutory reporting, taxation requirements, and ongoing advisory, whilst maintaining high standards of client care and operational efficiency. This role requires strong technical accounting capability combined with excellent organisational skills and commercial awareness. Semi-Senior Accountant Job Responsibilities Prepare statutory accounts from a variety of accounting records, including incomplete records. Complete bank reconciliations, control account reconciliations, and nominal ledger reviews. Prepare and submit accurate VAT returns, corporation tax computations, and personal tax returns within deadlines. Support the preparation of management accounts and financial forecasting information. Build and maintain trusted professional relationships with clients, responding to technical and software queries promptly. Liaise with HMRC and external bodies on behalf of clients where appropriate. Efficiently utilise modern accounting software, including Sage, Xero, QuickBooks, Digita, and IRIS. Visit client sites when required to assist with accounting system setups, VAT processes, or bookkeeping support. Semi-Senior Accountant Job Requirements Qualifications: Qualified (AAT), part-qualified (ACCA/ACA), or Qualified by Experience (QBE). Experience: Strong background in accounts preparation within an accountancy practice environment. Software Skills: Proficiency with cloud accounting platforms such as Sage, Xero, and QuickBooks is essential; experience with Digita or IRIS is highly desirable. Technical Knowledge: Solid understanding of statutory accounts preparation, VAT returns, and personal/corporation tax computations. Core Competencies: Excellent organizational, communication, and multi-tasking skills with strong attention to detail and commercial awareness. Salary & Benefits Competitive Salary: 30,000 - 35,000 per annum (starting range tailored to study status and experience level). Generous Leave: Annual leave allowance plus statutory bank holidays. Financial Perks: Company pension scheme and performance incentives. Professional Growth: Structured career development opportunities and support towards further study/qualifications within a fast-growing group. Bennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries. We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for.
About the Company At IMSERV, we're proud to be one of the UK's leading energy data and metering specialists. We deliver award-winning services to customers across the country, providing specialist metering technology for electricity, gas and water, alongside highly accurate energy data collection services. About the Role The purpose of the role is to lead the software engineering function for the Astral platform, taking ownership of the people, delivery, engineering standards, and ongoing development of the platform. This includes taking immediate responsibility for delivery across the current offshore and partner setup, establishing the cadence, estimation, and release discipline required to make delivery more predictable. The role will also focus on raising engineering standards across documentation, testing, CI/CD, environment management, and release processes to ensure the platform can withstand external technical due diligence while maintaining delivery pace. A key focus will be reducing key-person dependency by ensuring knowledge, processes, and technical decisions are properly documented and embedded across the team. The role will establish IMSERV's own engineering capability, develop a clear plan to reduce reliance on external partners, work closely with the Technical Architect to progress Astral towards a multi-tenant, API-first architecture, and ultimately leave behind a robust, well-documented and sustainable engineering operation that can continue effectively without the post-holder. Responsibilities Take ownership of the delivery cadence across the partner teams. Deliver the agreed programme milestones, including progress toward the multi-tenant, API-first architecture with the Technical Architect. Stand up IMSERV's own engineering capability alongside the partners: hire against an agreed plan, structure the team into cross-functional squads, and progressively bring critical knowledge and control in-house to cut key-person risk. Establish a delivery function (scrum and delivery management) rather than personally remaining the only person holding cadence together, and leave a documented, sustainable operation and a recruitment and operating plan for a permanent team or successor. Run and mature agile practice (planning, stand-ups, reviews, retrospectives); unblock teams and manage dependencies and the critical path. Provide honest, evidence-based delivery reporting to leadership, including realistic forecasts and early escalation of risk. Lead, manage, and develop the engineering team across full-stack, data, and cloud/DevOps disciplines. Manage IMSERV's offshore development and support partners as an effective, accountable extension of the team, including quality, SLAs, and onboarding to full operation. Run the Astral platform end to end: the portal, the API tier, data orchestration and rules engines. Set and enforce engineering standards: documentation, code review, automated testing, CI/CD, environment management, and release discipline. Embed AI coding tools into daily practice with appropriate review and quality controls, and take the platform's AI features into production reliably. What you'll need Knowledge & Qualifications Track record leading software engineering delivery for a live SaaS product, ideally through a re-platforming or single-tenant to multi-tenant transition. Genuinely hands-on technical credibility in the stack (C#/.NET, Angular, Azure), sufficient to set standards and earn the team's respect, without being the person who must write the code. Proven delivery leadership in an agile environment: has personally gripped an under-performing or under-planned delivery and made it predictable. Experience managing offshore and/or third-party delivery partners, and building an in-house team from a partner-led starting point. Strong product partnership instincts: comfortable shaping and sizing a backlog with a Product Owner and holding the line on scope. Evidence of raising engineering discipline (testing, CI/CD, documentation, release management) in a real organisation, not just advocating for it. Comfortable with a time-boxed, fixed-term remit: able to grip quickly, deliver within the term, and hand over a durable, well-documented operation rather than leaving the organisation dependent on them. Skills Modern delivery practice: CI/CD, automated testing and DevOps culture, with evidence of raising these where they were weak without killing delivery pace. Practical, current use of AI coding assistants, and a working understanding of what shipping LLM-backed product features involves: evaluation, cost and safety. Able to lead remote and distributed engineers effectively. Credible in code review and architecture discussions; comfortable as the technical escalation point. Benefits 28 days' holiday plus Bank Holidays Buy & sell annual leave scheme Up to a 10% bonus Enhanced salary sacrifice pension Life assurance (up to 6x salary ) Simply Health plan (with upgrade options) Car salary sacrifice scheme ( Length of service and T&Cs apply) Equal Opportunity Statement At IMSERV, we're committed to building a team where everyone feels valued, respected and able to do their best work. We welcome applications from people of all backgrounds, experiences and communities. A diverse team brings fresh perspectives, strengthens collaboration and helps us deliver the best possible service to our customers. If you're interested in the role but don't meet every single requirement, we'd still encourage you to apply. (Please note that we reserve the right to close this position before the expiry date.)
Aug 18, 2026
Full time
About the Company At IMSERV, we're proud to be one of the UK's leading energy data and metering specialists. We deliver award-winning services to customers across the country, providing specialist metering technology for electricity, gas and water, alongside highly accurate energy data collection services. About the Role The purpose of the role is to lead the software engineering function for the Astral platform, taking ownership of the people, delivery, engineering standards, and ongoing development of the platform. This includes taking immediate responsibility for delivery across the current offshore and partner setup, establishing the cadence, estimation, and release discipline required to make delivery more predictable. The role will also focus on raising engineering standards across documentation, testing, CI/CD, environment management, and release processes to ensure the platform can withstand external technical due diligence while maintaining delivery pace. A key focus will be reducing key-person dependency by ensuring knowledge, processes, and technical decisions are properly documented and embedded across the team. The role will establish IMSERV's own engineering capability, develop a clear plan to reduce reliance on external partners, work closely with the Technical Architect to progress Astral towards a multi-tenant, API-first architecture, and ultimately leave behind a robust, well-documented and sustainable engineering operation that can continue effectively without the post-holder. Responsibilities Take ownership of the delivery cadence across the partner teams. Deliver the agreed programme milestones, including progress toward the multi-tenant, API-first architecture with the Technical Architect. Stand up IMSERV's own engineering capability alongside the partners: hire against an agreed plan, structure the team into cross-functional squads, and progressively bring critical knowledge and control in-house to cut key-person risk. Establish a delivery function (scrum and delivery management) rather than personally remaining the only person holding cadence together, and leave a documented, sustainable operation and a recruitment and operating plan for a permanent team or successor. Run and mature agile practice (planning, stand-ups, reviews, retrospectives); unblock teams and manage dependencies and the critical path. Provide honest, evidence-based delivery reporting to leadership, including realistic forecasts and early escalation of risk. Lead, manage, and develop the engineering team across full-stack, data, and cloud/DevOps disciplines. Manage IMSERV's offshore development and support partners as an effective, accountable extension of the team, including quality, SLAs, and onboarding to full operation. Run the Astral platform end to end: the portal, the API tier, data orchestration and rules engines. Set and enforce engineering standards: documentation, code review, automated testing, CI/CD, environment management, and release discipline. Embed AI coding tools into daily practice with appropriate review and quality controls, and take the platform's AI features into production reliably. What you'll need Knowledge & Qualifications Track record leading software engineering delivery for a live SaaS product, ideally through a re-platforming or single-tenant to multi-tenant transition. Genuinely hands-on technical credibility in the stack (C#/.NET, Angular, Azure), sufficient to set standards and earn the team's respect, without being the person who must write the code. Proven delivery leadership in an agile environment: has personally gripped an under-performing or under-planned delivery and made it predictable. Experience managing offshore and/or third-party delivery partners, and building an in-house team from a partner-led starting point. Strong product partnership instincts: comfortable shaping and sizing a backlog with a Product Owner and holding the line on scope. Evidence of raising engineering discipline (testing, CI/CD, documentation, release management) in a real organisation, not just advocating for it. Comfortable with a time-boxed, fixed-term remit: able to grip quickly, deliver within the term, and hand over a durable, well-documented operation rather than leaving the organisation dependent on them. Skills Modern delivery practice: CI/CD, automated testing and DevOps culture, with evidence of raising these where they were weak without killing delivery pace. Practical, current use of AI coding assistants, and a working understanding of what shipping LLM-backed product features involves: evaluation, cost and safety. Able to lead remote and distributed engineers effectively. Credible in code review and architecture discussions; comfortable as the technical escalation point. Benefits 28 days' holiday plus Bank Holidays Buy & sell annual leave scheme Up to a 10% bonus Enhanced salary sacrifice pension Life assurance (up to 6x salary ) Simply Health plan (with upgrade options) Car salary sacrifice scheme ( Length of service and T&Cs apply) Equal Opportunity Statement At IMSERV, we're committed to building a team where everyone feels valued, respected and able to do their best work. We welcome applications from people of all backgrounds, experiences and communities. A diverse team brings fresh perspectives, strengthens collaboration and helps us deliver the best possible service to our customers. If you're interested in the role but don't meet every single requirement, we'd still encourage you to apply. (Please note that we reserve the right to close this position before the expiry date.)
Java Developer - Active SC, Java, Oracle WebLogic Up to 425 per day (Inside IR35) Remote 12 months My client is an instantly recognisable Consultancy who are hiring a Java Developer with Active SC Clearance (Security Cleared), Java, Oracle WebLogic and ElasticSearch skills to work with a high profile end client. Key Requirements: Demonstrable experience as a Java Developer Active SC Clearance is essential; NPPV3 would be advantageous Strong expertise in Java 11+ with experience supporting legacy systems Proven experience with Oracle WebLogic 11gR1 or similar Experience developing and supporting PL/SQL Hands-on experience with ElasticSearch development and support Nice to have: Experience with Spring/Spring Boot, Docker, Git, Cloud platforms, Jenkins Familiarity with IBM Initiate (Master Data Management) Knowledge of Nginx, Apache Tomcat/HTTP, and ETL processes If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 18, 2026
Contractor
Java Developer - Active SC, Java, Oracle WebLogic Up to 425 per day (Inside IR35) Remote 12 months My client is an instantly recognisable Consultancy who are hiring a Java Developer with Active SC Clearance (Security Cleared), Java, Oracle WebLogic and ElasticSearch skills to work with a high profile end client. Key Requirements: Demonstrable experience as a Java Developer Active SC Clearance is essential; NPPV3 would be advantageous Strong expertise in Java 11+ with experience supporting legacy systems Proven experience with Oracle WebLogic 11gR1 or similar Experience developing and supporting PL/SQL Hands-on experience with ElasticSearch development and support Nice to have: Experience with Spring/Spring Boot, Docker, Git, Cloud platforms, Jenkins Familiarity with IBM Initiate (Master Data Management) Knowledge of Nginx, Apache Tomcat/HTTP, and ETL processes If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
