London Central Office, flexibility to work remotely. About the role As SSAFA's Audience & Marketing Insights Manager, you will provide central oversight and leadership in fundraising/marketing/communications (FMC) data, acting as the main interface to the Central Data Team (CDT), turning data into tools, frameworks, and insights that improve revenue and engagement performance. You will be responsible for analysing FMC data to drive improvements to revenue conversion, brand awareness, volunteer recruitment, beneficiary reach metrics via data insights and cooperation with the CDT. Your role will be critical in supporting our marketing, fundraising, and communications functions by transforming audience and campaign data into action, enabling evidence based decision making, and shaping strategic planning. The campaign insights you provide will guide FMC stakeholders in defining objectives, measuring and driving growth to their KPIs via an excellent 'applied' understanding of marketing data, and ensuring all activities are targeted, effective, and continually improving. About the team You'll be working within our Fundraising, Marketing and Communications directorate, collaborating with a range of stakeholders who develop and execute a range of marketing and fundraising initiatives, across multiple channels and data points. This is a dynamic environment where your contributions will be invaluable, and your professional growth a priority. About you You are proactive, analytical, collaborative and passionate about using data to make a difference. You enjoy working with stakeholders to understand their needs and can turn business questions into clear, actionable insights. You care about data quality, consistency, and security, and you're always looking for ways to improve how data is used. You have excellent knowledge, experience and understanding of Microsoft Dynamics 365, digital channels and technologies, conversation rate optimisation (CRO) practice, and looking at and quantifying the value and simplicities of supporter journeys across our portfolio for products. Your proven experience of using SEO tools and techniques will help to deliver improvements in performance, increase rates of optimisation, conversion and engagement, including A/B and multivariate testing. You have experience of pulling data from internal and external data sources such as GA4, Brandwatch and Cision, and visualizing the data to educate stakeholders. You also have excellent presentation skills and ability to articulate data insights to all stakeholders. If you're excited by the chance to grow your expertise and help shape the future of data at SSAFA, we'd love to hear from you. About SSAFA SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2024 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families. SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us Diversity and Inclusion at SSAFA SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve. Further information about the role For more information and to apply, please click on the Apply button. If you have any queries or would like to speak to someone about this role, please contact Liz Graham for an informal discussion. No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. If you need any adjustments to support you with the application process, please contact us. Closing date: Midnight on 24 August 2026 SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Aug 14, 2026
Full time
London Central Office, flexibility to work remotely. About the role As SSAFA's Audience & Marketing Insights Manager, you will provide central oversight and leadership in fundraising/marketing/communications (FMC) data, acting as the main interface to the Central Data Team (CDT), turning data into tools, frameworks, and insights that improve revenue and engagement performance. You will be responsible for analysing FMC data to drive improvements to revenue conversion, brand awareness, volunteer recruitment, beneficiary reach metrics via data insights and cooperation with the CDT. Your role will be critical in supporting our marketing, fundraising, and communications functions by transforming audience and campaign data into action, enabling evidence based decision making, and shaping strategic planning. The campaign insights you provide will guide FMC stakeholders in defining objectives, measuring and driving growth to their KPIs via an excellent 'applied' understanding of marketing data, and ensuring all activities are targeted, effective, and continually improving. About the team You'll be working within our Fundraising, Marketing and Communications directorate, collaborating with a range of stakeholders who develop and execute a range of marketing and fundraising initiatives, across multiple channels and data points. This is a dynamic environment where your contributions will be invaluable, and your professional growth a priority. About you You are proactive, analytical, collaborative and passionate about using data to make a difference. You enjoy working with stakeholders to understand their needs and can turn business questions into clear, actionable insights. You care about data quality, consistency, and security, and you're always looking for ways to improve how data is used. You have excellent knowledge, experience and understanding of Microsoft Dynamics 365, digital channels and technologies, conversation rate optimisation (CRO) practice, and looking at and quantifying the value and simplicities of supporter journeys across our portfolio for products. Your proven experience of using SEO tools and techniques will help to deliver improvements in performance, increase rates of optimisation, conversion and engagement, including A/B and multivariate testing. You have experience of pulling data from internal and external data sources such as GA4, Brandwatch and Cision, and visualizing the data to educate stakeholders. You also have excellent presentation skills and ability to articulate data insights to all stakeholders. If you're excited by the chance to grow your expertise and help shape the future of data at SSAFA, we'd love to hear from you. About SSAFA SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2024 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families. SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us Diversity and Inclusion at SSAFA SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve. Further information about the role For more information and to apply, please click on the Apply button. If you have any queries or would like to speak to someone about this role, please contact Liz Graham for an informal discussion. No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable. If you need any adjustments to support you with the application process, please contact us. Closing date: Midnight on 24 August 2026 SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
In Memoriam Officer Do you have experience of delivering excellent supporter or customer experiences? Are you confident managing relationships with empathy, sensitivity and care? We're looking for a passionate, motivated and compassionate individual to join our In Memoriam and Celebration team. Position: 000042 In Memoriam Officer Location: Home-based, UK, Nationwide. However, travel will be required as part of this role (may include team meetings or other work-related meetings) Hours: Full-time, 35 hours per week Salary: Circa £33,200 per annum (inner London weighting £3,950 per annum or outer London weighting £2,457 per annum may be applied in accordance with where you live) Contract: Permanent Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available. Closing Date: Sunday 13 September Interview Date: Tuesday 22 - Thursday 24 September 2026 . Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role Reporting to the In Memoriam Manager, you'll play a key role in delivering and developing our in memoriam and celebration portfolio, ensuring supporters receive outstanding care and stewardship throughout their journey with us. This is a unique opportunity to support people who are honouring and remembering loved ones, often during some of the most emotional and significant moments in their lives. Empathy, sensitivity and excellent relationship-building skills are essential. You'll be passionate about creating meaningful supporter experiences, helping supporters feel valued and connected while demonstrating the impact of their support. Using data, insight and supporter feedback, you'll continually seek opportunities to improve supporter acquisition, engagement, retention and income, helping to shape the future of in memoriam and celebration giving. Key Responsibilities Lead the delivery and ongoing development of supporter journeys across our in memoriam and celebration portfolio, placing supporters at the heart of everything you do. Oversee stewardship activity for all in memoriam supporters, including funeral giving, More than Memories Tribute Fund holders and dedication page supporters, ensuring communications are timely, personalised and compassionate. Build meaningful relationships with supporters, helping to create a lasting connection to our cause and communicating the impact of their support. Use data, insight and supporter feedback to identify opportunities to improve supporter acquisition, engagement, retention and income. Monitor and report on agreed financial and other KPIs, maximising opportunities and mitigating risks. Represent the In Memoriam and Celebration team internally, building strong relationships and raising awareness of our in memory products and opportunities. Support the In Memoriam Manager to develop, test and evaluate new supporter acquisition activity through warm and paid marketing campaigns. About You We are looking for someone with experience of delivering excellent supporter or customer experiences and who is confident managing relationships with empathy, sensitivity and care. You'll be organised, proactive and data-informed, with a passion for developing meaningful supporter journeys and helping supporters celebrate and remember loved ones in ways that are personal and impactful. This is an exciting opportunity to make a real difference to supporters while helping to grow and develop a valued fundraising portfolio. To fulfil the role, you must be a resident of the UK and have the right to work in the UK. Applications You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement when applying for the role. Stroke Association Finding strength through support The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. We're here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It's only thanks to the generosity of our supporters and donors that we can provide vital support. Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we're determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity. We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work. We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we're happy to discuss any support and adjustments we can make throughout the recruitment process so that you're able to contribute your best in a way that meets your needs. You may also have experience in areas such as Fundraising Assistant, Customer Service, Customer Care, Customer Experience, In Memory, In Memoriam, Trusts, Foundations, Fundraiser, Admin, Administration. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Aug 14, 2026
Full time
In Memoriam Officer Do you have experience of delivering excellent supporter or customer experiences? Are you confident managing relationships with empathy, sensitivity and care? We're looking for a passionate, motivated and compassionate individual to join our In Memoriam and Celebration team. Position: 000042 In Memoriam Officer Location: Home-based, UK, Nationwide. However, travel will be required as part of this role (may include team meetings or other work-related meetings) Hours: Full-time, 35 hours per week Salary: Circa £33,200 per annum (inner London weighting £3,950 per annum or outer London weighting £2,457 per annum may be applied in accordance with where you live) Contract: Permanent Benefits: 25 days' annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available. Closing Date: Sunday 13 September Interview Date: Tuesday 22 - Thursday 24 September 2026 . Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application. The Role Reporting to the In Memoriam Manager, you'll play a key role in delivering and developing our in memoriam and celebration portfolio, ensuring supporters receive outstanding care and stewardship throughout their journey with us. This is a unique opportunity to support people who are honouring and remembering loved ones, often during some of the most emotional and significant moments in their lives. Empathy, sensitivity and excellent relationship-building skills are essential. You'll be passionate about creating meaningful supporter experiences, helping supporters feel valued and connected while demonstrating the impact of their support. Using data, insight and supporter feedback, you'll continually seek opportunities to improve supporter acquisition, engagement, retention and income, helping to shape the future of in memoriam and celebration giving. Key Responsibilities Lead the delivery and ongoing development of supporter journeys across our in memoriam and celebration portfolio, placing supporters at the heart of everything you do. Oversee stewardship activity for all in memoriam supporters, including funeral giving, More than Memories Tribute Fund holders and dedication page supporters, ensuring communications are timely, personalised and compassionate. Build meaningful relationships with supporters, helping to create a lasting connection to our cause and communicating the impact of their support. Use data, insight and supporter feedback to identify opportunities to improve supporter acquisition, engagement, retention and income. Monitor and report on agreed financial and other KPIs, maximising opportunities and mitigating risks. Represent the In Memoriam and Celebration team internally, building strong relationships and raising awareness of our in memory products and opportunities. Support the In Memoriam Manager to develop, test and evaluate new supporter acquisition activity through warm and paid marketing campaigns. About You We are looking for someone with experience of delivering excellent supporter or customer experiences and who is confident managing relationships with empathy, sensitivity and care. You'll be organised, proactive and data-informed, with a passion for developing meaningful supporter journeys and helping supporters celebrate and remember loved ones in ways that are personal and impactful. This is an exciting opportunity to make a real difference to supporters while helping to grow and develop a valued fundraising portfolio. To fulfil the role, you must be a resident of the UK and have the right to work in the UK. Applications You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. If you are applying under the Disability Confident scheme, please indicate this in your supporting statement when applying for the role. Stroke Association Finding strength through support The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. We're here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. It's only thanks to the generosity of our supporters and donors that we can provide vital support. Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we're determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity. We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work. We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we're happy to discuss any support and adjustments we can make throughout the recruitment process so that you're able to contribute your best in a way that meets your needs. You may also have experience in areas such as Fundraising Assistant, Customer Service, Customer Care, Customer Experience, In Memory, In Memoriam, Trusts, Foundations, Fundraiser, Admin, Administration. Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People.
Job Title-Contracts & Projects Officer Salary Range-SSA PO2 £40,737- £49,365 12 months Fixed Term,36 hours per week Location- Wandsworth Other essential information-The role sits within Culture & Leisure, Resident Services. It is responsible to the Parks Operations Manager and has no direct line management responsibility. The post supports contract management, procurement, project coordination and stakeholder engagement across the culture and leisure portfolio. Objective of role You will support the effective monitoring and management of culture and leisure contracts across Richmond and Wandsworth, leading on specific areas of work as directed and working in partnership to realise positive benefits and outcomes for residents. You will actively contribute to the delivery of high-quality cultural and leisure services through effective contract management and project coordination, helping ensure commissioned services, partnerships and capital projects are delivered on time, within budget and in line with strategic objectives for culture, leisure and community wellbeing. You will also support senior managers to develop, procure, manage and deliver contracts and projects that support both Councils' Corporate Plans and strategic policy objectives. About the role This role offers the opportunity to work across a varied culture and leisure portfolio, including contracts and projects linked to libraries, museums, sports centres, arts organisations, parks, open spaces and cemeteries. You will help keep services on track, support good governance and build productive working relationships with providers, partners, community groups and colleagues. Monitoring and managing contracts with external providers, including service level agreements, KPIs and statutory requirements; Supporting contract renewals, variations and procurement activity in collaboration with legal and procurement colleagues; Planning and coordinating capital and service improvement projects, including timelines, budgets, risk registers and stakeholder engagement; Maintaining accurate records and reporting systems for contract performance; Preparing reports, briefings and presentations for senior management and elected members; Representing the council at meetings, forums and events, and responding to enquiries and feedback from stakeholders and service users; Supporting funding bids, initiatives, web pages, information sources and marketing materials where required; Providing administrative support, including action logs, data analysis and document preparation. Essential Qualifications, Skills and Experience Qualification- A degree and/or a relevant professional qualification. Experience- Reasonable experience of working in culture, leisure, sport or recreation, or in contract management. Knowledge- An understanding of managing small projects and applying project management techniques and skills. Communication Skills- Strong verbal and written communication skills, including the ability to write clear, concise reports and prepare high-quality presentations. Stakeholder relationships- The ability to establish and build effective relationships with partner organisations, including private sector providers, and work effectively as part of a team. Workload Management- The ability to research,analyse,interpretand present information, draw clear conclusions,planandprioritisework effectively, meet deadlines and use word-processing,spreadsheetand networked PC packages, with an understanding of basic web design Closing Date: 1st September 2026 Shortlisting Date: W/C 7th September 2026 Interview Date: 14th September 2026 We may close this vacancy early once a sufficient number of applications have been received, so please submit your application as soon as possible to avoid disappointment. Due to the potential volume of applications, interview dates may be postponed to allow for shortlisting. Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range ofbenefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
Aug 14, 2026
Full time
Job Title-Contracts & Projects Officer Salary Range-SSA PO2 £40,737- £49,365 12 months Fixed Term,36 hours per week Location- Wandsworth Other essential information-The role sits within Culture & Leisure, Resident Services. It is responsible to the Parks Operations Manager and has no direct line management responsibility. The post supports contract management, procurement, project coordination and stakeholder engagement across the culture and leisure portfolio. Objective of role You will support the effective monitoring and management of culture and leisure contracts across Richmond and Wandsworth, leading on specific areas of work as directed and working in partnership to realise positive benefits and outcomes for residents. You will actively contribute to the delivery of high-quality cultural and leisure services through effective contract management and project coordination, helping ensure commissioned services, partnerships and capital projects are delivered on time, within budget and in line with strategic objectives for culture, leisure and community wellbeing. You will also support senior managers to develop, procure, manage and deliver contracts and projects that support both Councils' Corporate Plans and strategic policy objectives. About the role This role offers the opportunity to work across a varied culture and leisure portfolio, including contracts and projects linked to libraries, museums, sports centres, arts organisations, parks, open spaces and cemeteries. You will help keep services on track, support good governance and build productive working relationships with providers, partners, community groups and colleagues. Monitoring and managing contracts with external providers, including service level agreements, KPIs and statutory requirements; Supporting contract renewals, variations and procurement activity in collaboration with legal and procurement colleagues; Planning and coordinating capital and service improvement projects, including timelines, budgets, risk registers and stakeholder engagement; Maintaining accurate records and reporting systems for contract performance; Preparing reports, briefings and presentations for senior management and elected members; Representing the council at meetings, forums and events, and responding to enquiries and feedback from stakeholders and service users; Supporting funding bids, initiatives, web pages, information sources and marketing materials where required; Providing administrative support, including action logs, data analysis and document preparation. Essential Qualifications, Skills and Experience Qualification- A degree and/or a relevant professional qualification. Experience- Reasonable experience of working in culture, leisure, sport or recreation, or in contract management. Knowledge- An understanding of managing small projects and applying project management techniques and skills. Communication Skills- Strong verbal and written communication skills, including the ability to write clear, concise reports and prepare high-quality presentations. Stakeholder relationships- The ability to establish and build effective relationships with partner organisations, including private sector providers, and work effectively as part of a team. Workload Management- The ability to research,analyse,interpretand present information, draw clear conclusions,planandprioritisework effectively, meet deadlines and use word-processing,spreadsheetand networked PC packages, with an understanding of basic web design Closing Date: 1st September 2026 Shortlisting Date: W/C 7th September 2026 Interview Date: 14th September 2026 We may close this vacancy early once a sufficient number of applications have been received, so please submit your application as soon as possible to avoid disappointment. Due to the potential volume of applications, interview dates may be postponed to allow for shortlisting. Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range ofbenefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? We are seeking a Senior Assistant Pricing Actuary to be based in London, Redhill, or Dublin office. The ideal candidate will have some prior working experience within an pricing actuarial role and be either part-qualified, nearly qualified or newly qualified. This is an analytic role with responsibility for exposure-based pricing models in Travelers Europe. The individual in this role is expected to be an influential member of a team of people who support pricing models, pricing data and pricing analysis in the actuarial department. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Operational: Maintain and develop pricing algorithms for Travelers Europe Implement those algorithms in the Hyperexponential (HX production system) Liaise with underwriters to support use of pricing models Run processes for batch rating portfolios of business in Python Expand batch rater (and associated standard pricing dataset) to work for more products across Travelers Europe Run processes for calibrating base rates Prepare data and analysis for actuarial rating validation exercises for specific products Contribute to analysis of pricing model data Assist with other roles (e.g. case pricing, business planning, reinsurance purchase) carried out by the Travelers Europe pricing team. Communication: Communicates analysis, project results, and other business initiatives to peers and business partners. Communicates technical topics to non-technical audience within the primary working group with guidance from manager. Actively participates and may lead group discussions at the unit level. Creates formal written communication such as memos or presentations with guidance and peer review. Networks and collaborates on ideas and challenges. Perform other duties as assigned. What Will Our Ideal Candidate Have? Associate Actuarial Credential. University degree in STEM related field. Strong PC skills (MS Office) and programming skills (eg. SQL, SAS). Strong understanding of insurance products and industry. Demonstrable ability in actuarial and quantitative analysis and statistical concepts. Leadership: Take ownership of assigned projects and meetings, make recommendations and presents results to business partners. Proficient in Leading Self, exhibiting self-awareness while also effectively managing ambiguity. Initial development of Leading Others, including mentoring/training team members. Initial development of Leading the Business, including actively supporting business goals and being a positive member of the Enterprise culture. Business Acumen: Has an in-depth understanding and knowledge of a few basic business drivers and disciplines such as: underwriting, products, reinsurance, distribution, sales, operations, risk control, claim, and financials. Able to effectively utilise this business knowledge in developing analytic solutions. Has a foundational perspective of the primary industry and developing trends such as: technology, analytic methodology, products and performance of competitors. Is familiar with a couple other key business drivers and disciplines. Relationship Management: Proactively build and own professional business relationships across the BI&AA community across the Enterprise. Generate and solicit ideas, and begin to build consensus with guidance. Aware of potential conflict and begins to addresses with guidance. Begin to set and manage expectations with business partners for small projects. Quantitative Analysis: Evaluate and use appropriate data, tools and methods. Able to perform analytics independently, can effectively plan next steps within analyses with little oversight. May perform technical review of team work product. Able to contribute on more complex analytical work with guidance. What is a Must Have? Bachelor's Degree or equivalent experience. Demonstrable experience in quantitative analysis. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit .
Aug 14, 2026
Full time
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? We are seeking a Senior Assistant Pricing Actuary to be based in London, Redhill, or Dublin office. The ideal candidate will have some prior working experience within an pricing actuarial role and be either part-qualified, nearly qualified or newly qualified. This is an analytic role with responsibility for exposure-based pricing models in Travelers Europe. The individual in this role is expected to be an influential member of a team of people who support pricing models, pricing data and pricing analysis in the actuarial department. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Operational: Maintain and develop pricing algorithms for Travelers Europe Implement those algorithms in the Hyperexponential (HX production system) Liaise with underwriters to support use of pricing models Run processes for batch rating portfolios of business in Python Expand batch rater (and associated standard pricing dataset) to work for more products across Travelers Europe Run processes for calibrating base rates Prepare data and analysis for actuarial rating validation exercises for specific products Contribute to analysis of pricing model data Assist with other roles (e.g. case pricing, business planning, reinsurance purchase) carried out by the Travelers Europe pricing team. Communication: Communicates analysis, project results, and other business initiatives to peers and business partners. Communicates technical topics to non-technical audience within the primary working group with guidance from manager. Actively participates and may lead group discussions at the unit level. Creates formal written communication such as memos or presentations with guidance and peer review. Networks and collaborates on ideas and challenges. Perform other duties as assigned. What Will Our Ideal Candidate Have? Associate Actuarial Credential. University degree in STEM related field. Strong PC skills (MS Office) and programming skills (eg. SQL, SAS). Strong understanding of insurance products and industry. Demonstrable ability in actuarial and quantitative analysis and statistical concepts. Leadership: Take ownership of assigned projects and meetings, make recommendations and presents results to business partners. Proficient in Leading Self, exhibiting self-awareness while also effectively managing ambiguity. Initial development of Leading Others, including mentoring/training team members. Initial development of Leading the Business, including actively supporting business goals and being a positive member of the Enterprise culture. Business Acumen: Has an in-depth understanding and knowledge of a few basic business drivers and disciplines such as: underwriting, products, reinsurance, distribution, sales, operations, risk control, claim, and financials. Able to effectively utilise this business knowledge in developing analytic solutions. Has a foundational perspective of the primary industry and developing trends such as: technology, analytic methodology, products and performance of competitors. Is familiar with a couple other key business drivers and disciplines. Relationship Management: Proactively build and own professional business relationships across the BI&AA community across the Enterprise. Generate and solicit ideas, and begin to build consensus with guidance. Aware of potential conflict and begins to addresses with guidance. Begin to set and manage expectations with business partners for small projects. Quantitative Analysis: Evaluate and use appropriate data, tools and methods. Able to perform analytics independently, can effectively plan next steps within analyses with little oversight. May perform technical review of team work product. Able to contribute on more complex analytical work with guidance. What is a Must Have? Bachelor's Degree or equivalent experience. Demonstrable experience in quantitative analysis. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit .
A career at Lombard Odier means working for a renowned global wealth and asset manager, with a strong focus on sustainable investing. An innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalised banking groups in the world, managing close to CHF 300 billion and operating from over 25 offices across 4 continents. With a history spanning over 230 years, Lombard Odier is an investment house providing a comprehensive offering of discretionary and advisory portfolio management, wealth services and custody. We also offer asset management services and investment strategies through Lombard Odier Investment Managers and provide advanced banking technology to other financial institutions. "Rethink Everything" is our philosophy - it is at the heart of everything we do. We have grown stronger through more than 40 financial crises by rethinking the world around us to provide a fresh investment perspective for our clients. Office Manager - London (12-month contract) Our Corporate Services Unit is in charge of all the services required to manage the bank's offices across our locations. The office manager is responsible for the premises. In charge of organization and coordination of the office, procedures and resources to facilitate organizational effectiveness and efficiency. Starting September 26, we are looking for an Office Manager for our London office. YOUR ROLE Liaising with the internal Corporate Services department, the building manager and suppliers on all matters relating to premises, security and risk managementEnsuring the operational safety of the office for internal and external client and providing support (fire, security procedures, first aid and local regulations).Monitoring technical installationsChecking the maintenance of premises, furniture and technical installationsOverseeing the execution of contracts, managing contracts/orders, invoicing and paymentsEnsuring excellent relations with third parties (building managers, co-ownership, insurance, brokers)Managing internal customer requestsSupervising and coordinating all renovation and relocation projects (attending meetings,minutes, follow-up) in collaboration with the business expertEnsure that reception and lounge services are in line with the Group Hospitality guidelinesOverseeing the proper functioning of physical and electronic document archivingEnsuring compliance with best practice in terms of environmental, health and regulatory standards YOUR PROFILE Bachelor or Master Degree (Real Estate, Engineering, Facility Management, Hospitality).Successful experience as a building or site manager, office manager.Excellent time management skills and ability to manage multiple tasks and prioritize workExcellent written and oral communication skillsAttention to detail and problem solving skillsInitiative and a strong sense of customer satisfactionAbility to adapt and face challenging situationSolid organizational skills in a demanding environmentCompetence in MS Office (MS Word, Excel and Outlook, in particular), experience of email planning toolsLanguage skills : English required, French an asset. Our Maison's DNA is defined by five core values. Excellence drives us to be the best at what we do, while Innovation fuels our progress. Respect underpins every interaction, and Integrity shapes our actions. Together, we are One Team, united in serving our clients with unwavering dedication. As a responsible and supportive employer, we promote a diverse and inclusive work environment for our employees and candidates. Diversity, Equity and Inclusion are woven into the fabric of our Maison's DNA, and we strive to ensure that our employees can fulfill both their personal and professional aspirations by encouraging internal mobility and individual upskilling programs. We firmly believe that building Diverse Teams contributes to our successes and to deliver on this, we actively embed Diversity, Equity and Inclusion in our business strategy. It is an exciting time to join our Teams. All applications will be handled in the strictest confidence.
Aug 14, 2026
Full time
A career at Lombard Odier means working for a renowned global wealth and asset manager, with a strong focus on sustainable investing. An innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalised banking groups in the world, managing close to CHF 300 billion and operating from over 25 offices across 4 continents. With a history spanning over 230 years, Lombard Odier is an investment house providing a comprehensive offering of discretionary and advisory portfolio management, wealth services and custody. We also offer asset management services and investment strategies through Lombard Odier Investment Managers and provide advanced banking technology to other financial institutions. "Rethink Everything" is our philosophy - it is at the heart of everything we do. We have grown stronger through more than 40 financial crises by rethinking the world around us to provide a fresh investment perspective for our clients. Office Manager - London (12-month contract) Our Corporate Services Unit is in charge of all the services required to manage the bank's offices across our locations. The office manager is responsible for the premises. In charge of organization and coordination of the office, procedures and resources to facilitate organizational effectiveness and efficiency. Starting September 26, we are looking for an Office Manager for our London office. YOUR ROLE Liaising with the internal Corporate Services department, the building manager and suppliers on all matters relating to premises, security and risk managementEnsuring the operational safety of the office for internal and external client and providing support (fire, security procedures, first aid and local regulations).Monitoring technical installationsChecking the maintenance of premises, furniture and technical installationsOverseeing the execution of contracts, managing contracts/orders, invoicing and paymentsEnsuring excellent relations with third parties (building managers, co-ownership, insurance, brokers)Managing internal customer requestsSupervising and coordinating all renovation and relocation projects (attending meetings,minutes, follow-up) in collaboration with the business expertEnsure that reception and lounge services are in line with the Group Hospitality guidelinesOverseeing the proper functioning of physical and electronic document archivingEnsuring compliance with best practice in terms of environmental, health and regulatory standards YOUR PROFILE Bachelor or Master Degree (Real Estate, Engineering, Facility Management, Hospitality).Successful experience as a building or site manager, office manager.Excellent time management skills and ability to manage multiple tasks and prioritize workExcellent written and oral communication skillsAttention to detail and problem solving skillsInitiative and a strong sense of customer satisfactionAbility to adapt and face challenging situationSolid organizational skills in a demanding environmentCompetence in MS Office (MS Word, Excel and Outlook, in particular), experience of email planning toolsLanguage skills : English required, French an asset. Our Maison's DNA is defined by five core values. Excellence drives us to be the best at what we do, while Innovation fuels our progress. Respect underpins every interaction, and Integrity shapes our actions. Together, we are One Team, united in serving our clients with unwavering dedication. As a responsible and supportive employer, we promote a diverse and inclusive work environment for our employees and candidates. Diversity, Equity and Inclusion are woven into the fabric of our Maison's DNA, and we strive to ensure that our employees can fulfill both their personal and professional aspirations by encouraging internal mobility and individual upskilling programs. We firmly believe that building Diverse Teams contributes to our successes and to deliver on this, we actively embed Diversity, Equity and Inclusion in our business strategy. It is an exciting time to join our Teams. All applications will be handled in the strictest confidence.
A career at Lombard Odier means working for a renowned global wealth and asset manager, with a strong focus on sustainable investing. An innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalised banking groups in the world, managing close to CHF 300 billion and operating from over 25 offices across 4 continents. With a history spanning over 230 years, Lombard Odier is an investment house providing a comprehensive offering of discretionary and advisory portfolio management, wealth services and custody. We also offer asset management services and investment strategies through Lombard Odier Investment Managers and provide advanced banking technology to other financial institutions. "Rethink Everything" is our philosophy - it is at the heart of everything we do. We have grown stronger through more than 40 financial crises by rethinking the world around us to provide a fresh investment perspective for our clients. Office Manager - London (12-month contract) Our Corporate Services Unit is in charge of all the services required to manage the bank's offices across our locations. The office manager is responsible for the premises. In charge of organization and coordination of the office, procedures and resources to facilitate organizational effectiveness and efficiency. Starting September 26, we are looking for an Office Manager for our London office. YOUR ROLE Liaising with the internal Corporate Services department, the building manager and suppliers on all matters relating to premises, security and risk managementEnsuring the operational safety of the office for internal and external client and providing support (fire, security procedures, first aid and local regulations).Monitoring technical installationsChecking the maintenance of premises, furniture and technical installationsOverseeing the execution of contracts, managing contracts/orders, invoicing and paymentsEnsuring excellent relations with third parties (building managers, co-ownership, insurance, brokers)Managing internal customer requestsSupervising and coordinating all renovation and relocation projects (attending meetings,minutes, follow-up) in collaboration with the business expertEnsure that reception and lounge services are in line with the Group Hospitality guidelinesOverseeing the proper functioning of physical and electronic document archivingEnsuring compliance with best practice in terms of environmental, health and regulatory standards YOUR PROFILE Bachelor or Master Degree (Real Estate, Engineering, Facility Management, Hospitality).Successful experience as a building or site manager, office manager.Excellent time management skills and ability to manage multiple tasks and prioritize workExcellent written and oral communication skillsAttention to detail and problem solving skillsInitiative and a strong sense of customer satisfactionAbility to adapt and face challenging situationSolid organizational skills in a demanding environmentCompetence in MS Office (MS Word, Excel and Outlook, in particular), experience of email planning toolsLanguage skills : English required, French an asset. Our Maison's DNA is defined by five core values. Excellence drives us to be the best at what we do, while Innovation fuels our progress. Respect underpins every interaction, and Integrity shapes our actions. Together, we are One Team, united in serving our clients with unwavering dedication. As a responsible and supportive employer, we promote a diverse and inclusive work environment for our employees and candidates. Diversity, Equity and Inclusion are woven into the fabric of our Maison's DNA, and we strive to ensure that our employees can fulfill both their personal and professional aspirations by encouraging internal mobility and individual upskilling programs. We firmly believe that building Diverse Teams contributes to our successes and to deliver on this, we actively embed Diversity, Equity and Inclusion in our business strategy. It is an exciting time to join our Teams. All applications will be handled in the strictest confidence.
Aug 14, 2026
Full time
A career at Lombard Odier means working for a renowned global wealth and asset manager, with a strong focus on sustainable investing. An innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalised banking groups in the world, managing close to CHF 300 billion and operating from over 25 offices across 4 continents. With a history spanning over 230 years, Lombard Odier is an investment house providing a comprehensive offering of discretionary and advisory portfolio management, wealth services and custody. We also offer asset management services and investment strategies through Lombard Odier Investment Managers and provide advanced banking technology to other financial institutions. "Rethink Everything" is our philosophy - it is at the heart of everything we do. We have grown stronger through more than 40 financial crises by rethinking the world around us to provide a fresh investment perspective for our clients. Office Manager - London (12-month contract) Our Corporate Services Unit is in charge of all the services required to manage the bank's offices across our locations. The office manager is responsible for the premises. In charge of organization and coordination of the office, procedures and resources to facilitate organizational effectiveness and efficiency. Starting September 26, we are looking for an Office Manager for our London office. YOUR ROLE Liaising with the internal Corporate Services department, the building manager and suppliers on all matters relating to premises, security and risk managementEnsuring the operational safety of the office for internal and external client and providing support (fire, security procedures, first aid and local regulations).Monitoring technical installationsChecking the maintenance of premises, furniture and technical installationsOverseeing the execution of contracts, managing contracts/orders, invoicing and paymentsEnsuring excellent relations with third parties (building managers, co-ownership, insurance, brokers)Managing internal customer requestsSupervising and coordinating all renovation and relocation projects (attending meetings,minutes, follow-up) in collaboration with the business expertEnsure that reception and lounge services are in line with the Group Hospitality guidelinesOverseeing the proper functioning of physical and electronic document archivingEnsuring compliance with best practice in terms of environmental, health and regulatory standards YOUR PROFILE Bachelor or Master Degree (Real Estate, Engineering, Facility Management, Hospitality).Successful experience as a building or site manager, office manager.Excellent time management skills and ability to manage multiple tasks and prioritize workExcellent written and oral communication skillsAttention to detail and problem solving skillsInitiative and a strong sense of customer satisfactionAbility to adapt and face challenging situationSolid organizational skills in a demanding environmentCompetence in MS Office (MS Word, Excel and Outlook, in particular), experience of email planning toolsLanguage skills : English required, French an asset. Our Maison's DNA is defined by five core values. Excellence drives us to be the best at what we do, while Innovation fuels our progress. Respect underpins every interaction, and Integrity shapes our actions. Together, we are One Team, united in serving our clients with unwavering dedication. As a responsible and supportive employer, we promote a diverse and inclusive work environment for our employees and candidates. Diversity, Equity and Inclusion are woven into the fabric of our Maison's DNA, and we strive to ensure that our employees can fulfill both their personal and professional aspirations by encouraging internal mobility and individual upskilling programs. We firmly believe that building Diverse Teams contributes to our successes and to deliver on this, we actively embed Diversity, Equity and Inclusion in our business strategy. It is an exciting time to join our Teams. All applications will be handled in the strictest confidence.
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? We are currently recruiting for a Head of Ceded Reinsurance to join our team based in London on a full time permanent basis. The Head of Ceded Reinsurance leads Travelers Europe's ceded reinsurance strategy and relationships, with oversight of the analysis, placement, management, and optimisation of reinsurance programmes. Working closely with European Leadership and underwriting management, the role shapes and refines risk appetite and reinsurance strategy, ensures appropriate programme structure recommendations are made, and that placement is executed effectively. Drawing on deep reinsurance expertise, strong relationship-building skills, and executive presence, the role drives day-to-day treaty placement activity, provides thought leadership on long-term placement strategy and other critical reinsurance matters, and builds robust internal and external networks. This role has direct line management responsibility. This role is a Key Function holder within the Senior Manager and Certification Regime (SM&CR) as set out in the Financial Services and Markets Act 2000 (FSMA), and is subject to the rules and regulations of the relevant regulators. Fitness and Probity (F&P) will be assessed - and certified where required - both on appointment and annually thereafter. Post-holders are required to abide by the Conduct Rules at all times. Our leaders in regulated roles champion Travelers' culture and are committed to fostering a diverse and inclusive working environment. In addition to this job description, the successful candidate will receive a Statement of Responsibilities (SoR) outlining their specific accountabilities, along with any applicable mandatory prescribed responsibilities. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Strategic Leadership & Innovation. Develop and execute the overall ceded reinsurance strategy, aligned with corporate risk appetite and business objectives. Lead the design and structuring of treaty and facultative reinsurance programmes across all lines of business, driving best-in-market structures that differentiate the company and meet strategic goals. Provide thought leadership and strategic guidance to senior leadership on reinsurance market conditions and opportunities, and on how reinsurance can influence business strategy. Ensure reinsurance solutions support enterprise growth, profitability, and capital optimisation. External Relationship Management. Establish and maintain key broker and reinsurer relationships to secure optimal market access and competitive terms, building strategic partnerships with top-tier reinsurance markets globally. Manage broker expectations and timelines for assigned placements, coordinating materials and meeting with and presenting to reinsurance markets. Represent the company at industry events, reinsurance market meetings, and, where appropriate, on reinsurance industry panels. Where appropriate, appoint brokers and engage in joint strategic planning to align on objectives and market opportunities, keeping reinsurers updated on plans and developments. Internal Relationship Management & Stakeholder Collaboration. Partner with underwriting, actuarial, finance, risk management, and capital management teams to ensure alignment and deliver group objectives. Communicate proactively with business units, demonstrating a thorough understanding of primary coverages and underwriting strategies. Propose ideas and solutions to portfolio challenges above and beyond renewal placements, leading management strategy decision meetings and advocating for the best option. Communicate reinsurance strategy and results effectively to diverse stakeholder groups, building consensus and driving execution of group-wide initiatives. Reinsurance Programme Management & Treaty Negotiation. Oversee the placement and renewal of treaty and facultative reinsurance agreements, ensuring optimal protection while managing cost efficiency. Independently negotiate pricing, coverage, exclusions, terms, and conditions with reinsurance markets to obtain the best terms for the company. Coordinate the preparation of reinsurance submissions and gather the information required from brokers, evaluating and implementing changes to data requirements. Continuously evaluate and enhance reinsurance coverage and structures to maintain competitive advantage. Contract Wording & Documentation. Draft and propose contract wording for new and renewal treaties, researching conceptual topics and evaluating alternative clauses. Research and implement changes to standard treaty clauses and perform secondary contract reviews. Oversee documentation and contract management processes. Capital Management, Analytics & Reporting. Use capital model metrics to assess the effectiveness of the reinsurance strategy against regulatory capital requirements and internal targets, optimising capital efficiency in collaboration with capital management and actuarial teams. Verify data for accuracy and identify anomalies, directing brokers and actuarial teams on pricing and risk-evaluation analytics and their implications for placement options. Monitor and report on capital relief achieved and on reinsurance programme performance and market trends. Manage internal and external reporting requirements and prepare comprehensive reports and presentations for executive leadership and board committees. Treaty Design & Structuring. Evaluate broker and reinsurer presentations for veracity and applicability, proposing renewal structure changes and establishing the associated evaluation criteria. Apply knowledge of capital market (ILS) and structured reinsurance solutions and consult on their use. Provide leadership and technical expertise on intercompany reinsurance solutions and reinsurance impacts from corporate M&A activity. Risk Management. Analyse catastrophe exposure and develop appropriate risk-transfer solutions. Monitor reinsurance recoverables and ensure their timely collection. Evaluate the financial impact of reinsurance decisions on company results. Operational Controls & Regulatory Compliance. Design and implement team controls and develop corporate reinsurance policies to assure compliance, appropriate referral protocols, and best practices. Ensure compliance with internal policies and external regulatory requirements, maintaining corporate governance standards and risk-management frameworks. Take reasonable steps to ensure the business for which you are responsible is controlled effectively and complies with the relevant requirements and standards of the regulatory system. Take reasonable steps to ensure any delegation of responsibility is to an appropriate person and that oversight of the delegation is discharged effectively. Disclose appropriately any information of which the FCA and PRA would reasonably expect to have notice. Team Leadership & Development. Lead, mentor, and develop the ceded reinsurance team, coaching members on the technical expertise and other skills required to perform effectively, and developing and implementing associated training programmes. Foster a culture of collaboration, innovation, and continuous improvement, and build organisational capability in reinsurance expertise. Perform other duties as assigned. What Will Our Ideal Candidate Have? Proven experience leading a reinsurance function, with demonstrated success in strategic leadership. Extensive experience of Global Property and Casualty Insurance and Reinsurance business. Proven knowledge and understanding of London Market processes and systems. Extensive experience in reinsurance, including in a senior leadership role. Proven track record in reinsurance programme design, placement, and negotiation, and in building and maintaining broker and reinsurer relationships. Strong understanding of capital modelling and its application to reinsurance strategy. What is a Must Have? University degree (Business, Finance, Actuarial Science, or related field). ACII (Associate of the Chartered Insurance Institute) qualification. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools . click apply for full job details
Aug 14, 2026
Full time
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target Openings 1 What Is the Opportunity? We are currently recruiting for a Head of Ceded Reinsurance to join our team based in London on a full time permanent basis. The Head of Ceded Reinsurance leads Travelers Europe's ceded reinsurance strategy and relationships, with oversight of the analysis, placement, management, and optimisation of reinsurance programmes. Working closely with European Leadership and underwriting management, the role shapes and refines risk appetite and reinsurance strategy, ensures appropriate programme structure recommendations are made, and that placement is executed effectively. Drawing on deep reinsurance expertise, strong relationship-building skills, and executive presence, the role drives day-to-day treaty placement activity, provides thought leadership on long-term placement strategy and other critical reinsurance matters, and builds robust internal and external networks. This role has direct line management responsibility. This role is a Key Function holder within the Senior Manager and Certification Regime (SM&CR) as set out in the Financial Services and Markets Act 2000 (FSMA), and is subject to the rules and regulations of the relevant regulators. Fitness and Probity (F&P) will be assessed - and certified where required - both on appointment and annually thereafter. Post-holders are required to abide by the Conduct Rules at all times. Our leaders in regulated roles champion Travelers' culture and are committed to fostering a diverse and inclusive working environment. In addition to this job description, the successful candidate will receive a Statement of Responsibilities (SoR) outlining their specific accountabilities, along with any applicable mandatory prescribed responsibilities. Travelers Europe currently offers flexibility to employees who wish to work on a hybrid basis in accordance with our Hybrid Work Arrangements Policy. This entails full time employees working three days a week in the office and two days at home (or pro rata for part-time employees). This policy may be changed at the Company's discretion. What Will You Do? Strategic Leadership & Innovation. Develop and execute the overall ceded reinsurance strategy, aligned with corporate risk appetite and business objectives. Lead the design and structuring of treaty and facultative reinsurance programmes across all lines of business, driving best-in-market structures that differentiate the company and meet strategic goals. Provide thought leadership and strategic guidance to senior leadership on reinsurance market conditions and opportunities, and on how reinsurance can influence business strategy. Ensure reinsurance solutions support enterprise growth, profitability, and capital optimisation. External Relationship Management. Establish and maintain key broker and reinsurer relationships to secure optimal market access and competitive terms, building strategic partnerships with top-tier reinsurance markets globally. Manage broker expectations and timelines for assigned placements, coordinating materials and meeting with and presenting to reinsurance markets. Represent the company at industry events, reinsurance market meetings, and, where appropriate, on reinsurance industry panels. Where appropriate, appoint brokers and engage in joint strategic planning to align on objectives and market opportunities, keeping reinsurers updated on plans and developments. Internal Relationship Management & Stakeholder Collaboration. Partner with underwriting, actuarial, finance, risk management, and capital management teams to ensure alignment and deliver group objectives. Communicate proactively with business units, demonstrating a thorough understanding of primary coverages and underwriting strategies. Propose ideas and solutions to portfolio challenges above and beyond renewal placements, leading management strategy decision meetings and advocating for the best option. Communicate reinsurance strategy and results effectively to diverse stakeholder groups, building consensus and driving execution of group-wide initiatives. Reinsurance Programme Management & Treaty Negotiation. Oversee the placement and renewal of treaty and facultative reinsurance agreements, ensuring optimal protection while managing cost efficiency. Independently negotiate pricing, coverage, exclusions, terms, and conditions with reinsurance markets to obtain the best terms for the company. Coordinate the preparation of reinsurance submissions and gather the information required from brokers, evaluating and implementing changes to data requirements. Continuously evaluate and enhance reinsurance coverage and structures to maintain competitive advantage. Contract Wording & Documentation. Draft and propose contract wording for new and renewal treaties, researching conceptual topics and evaluating alternative clauses. Research and implement changes to standard treaty clauses and perform secondary contract reviews. Oversee documentation and contract management processes. Capital Management, Analytics & Reporting. Use capital model metrics to assess the effectiveness of the reinsurance strategy against regulatory capital requirements and internal targets, optimising capital efficiency in collaboration with capital management and actuarial teams. Verify data for accuracy and identify anomalies, directing brokers and actuarial teams on pricing and risk-evaluation analytics and their implications for placement options. Monitor and report on capital relief achieved and on reinsurance programme performance and market trends. Manage internal and external reporting requirements and prepare comprehensive reports and presentations for executive leadership and board committees. Treaty Design & Structuring. Evaluate broker and reinsurer presentations for veracity and applicability, proposing renewal structure changes and establishing the associated evaluation criteria. Apply knowledge of capital market (ILS) and structured reinsurance solutions and consult on their use. Provide leadership and technical expertise on intercompany reinsurance solutions and reinsurance impacts from corporate M&A activity. Risk Management. Analyse catastrophe exposure and develop appropriate risk-transfer solutions. Monitor reinsurance recoverables and ensure their timely collection. Evaluate the financial impact of reinsurance decisions on company results. Operational Controls & Regulatory Compliance. Design and implement team controls and develop corporate reinsurance policies to assure compliance, appropriate referral protocols, and best practices. Ensure compliance with internal policies and external regulatory requirements, maintaining corporate governance standards and risk-management frameworks. Take reasonable steps to ensure the business for which you are responsible is controlled effectively and complies with the relevant requirements and standards of the regulatory system. Take reasonable steps to ensure any delegation of responsibility is to an appropriate person and that oversight of the delegation is discharged effectively. Disclose appropriately any information of which the FCA and PRA would reasonably expect to have notice. Team Leadership & Development. Lead, mentor, and develop the ceded reinsurance team, coaching members on the technical expertise and other skills required to perform effectively, and developing and implementing associated training programmes. Foster a culture of collaboration, innovation, and continuous improvement, and build organisational capability in reinsurance expertise. Perform other duties as assigned. What Will Our Ideal Candidate Have? Proven experience leading a reinsurance function, with demonstrated success in strategic leadership. Extensive experience of Global Property and Casualty Insurance and Reinsurance business. Proven knowledge and understanding of London Market processes and systems. Extensive experience in reinsurance, including in a senior leadership role. Proven track record in reinsurance programme design, placement, and negotiation, and in building and maintaining broker and reinsurer relationships. Strong understanding of capital modelling and its application to reinsurance strategy. What is a Must Have? University degree (Business, Finance, Actuarial Science, or related field). ACII (Associate of the Chartered Insurance Institute) qualification. What Is in It for You? Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year. Wellness Programme: The Travelers wellness programme is comprised of tools . click apply for full job details
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG's 2030 strategy is built on building the most AI-fluent workforce in the world - and the quality of the learning experiences that get people there is what makes that ambition real. Join us to pioneer AI-powered learning experiences that scale, personalize, and transform how our people grow. As Learning Experience Design Senior Manager, you will be part of a rapid response team, working at the execution layer where strategy becomes tangible learning. You will translate strategic direction into concrete, high-quality learning experiences that reflect both the latest in learning science and the possibilities of AI - bringing BCG-specific context, instructional rigor, and hands-on design craft to every solution. Your day-to-day spans the full design cycle. You will design and deliver firm-wide learning campaigns - integrating learning in the flow of work, agentic experiences, digital learning, and live events into coherent, measurable journeys. You will apply AI tools and techniques to develop innovative learning solutions, automate design workflows, and prototype intelligent agents that personalize and scale our learning offerings. You will bring learning and development best practices into everything you build - ensuring solutions are not just technically capable but grounded in how people learn and change behavior. You will collaborate closely with engineers, product teams, data analysts, learning architects, and fellow learning designers to test hypotheses, uncover insights, and co-develop solutions that drive measurable learning and business outcomes in a fast-moving environment. You are good at Learning design Define and structure learning problems from ambiguous or incomplete briefs, asking the right questions to move forward with confidence, from uncertainty to learner-centric design solutions with observable success criteria Conduct learner and stakeholder analyses to understand needs and skill gaps to shape targeted solutions Partner with rapid response team colleagues, SMEs, other internal teams to select most appropriate process, structure, technology, and delivery formats depending on identified learning goals Distil complex topics into learner-friendly formats using storytelling, real-world scenarios, and behaviorally driven design approaches that connect learning directly to how people work. That includes but is not limited to digital and agentic experiences, assessment design, live learning events, performance support Curate and contextualize external learning assets while helping build BCG-specific capabilities Prototype ideas and conduct proof-of-concepts quickly to continuously refine based on feedback from stakeholders and end-users Apply AI tools throughout the design process while maintaining instructional integrity and editorial judgement by reviewing and refining AI generated content for accuracy, learning efficacy, and tone alignment Work independently with existing source material and content to develop effective learning experiences, bringing in subject matter experts to validate accuracy and relevance Perform independently in a fast-paced, intellectually intense, service-oriented environment AI application and innovation Understand AI and LLM fundamentals (e.g., model behavior, token limits, embeddings, prompt memory, retrieval augmentation) to guide responsible and effective use Design logic, feedback rules, and guardrails for AI-powered learning experiences incl. custom AI agents Partner with engineers and product teams to translate learner needs, business goals, and L&D use cases into actionable inputs and rapidly iterate on scalable, personalized AI-powered learning solutions-from concept to MVP Adopt AI tools early and staying curious about emerging trends, exploring their potential to enhance learning design and strengthen internal AI practices Stakeholder management and project management Run intake conversations that produce clear problem statements, agreed success metrics, and defined scope Partner effectively with senior stakeholders and diverse teams to drive alignment and progress, advocating for learner-centric, high-quality solutions Apply structured problem solving and sound judgment to navigate ambiguity and trade-offs Communicate clearly and credibly, adapting your message to different audiences and contexts, e.g. explaining learning experience design best practices and rationale to stakeholders Adapt to shifting priorities and evolving briefs without losing sight of design quality or learner outcomes with a solution-oriented mindset Work successfully within a complex matrixed structured organization to manage relationships and align learning solutions with project teams Thrive in ambiguity and approach open-end problems with curiosity, creativity and system-thinking to drive progress Manage timelines and deliverables with various stakeholders in a dynamic, fast-evolving environment Manage multiple priorities with discipline, reliability, attention to detail, timely delivery, and high-quality outcomes What You'll Bring Bachelor's or Master's degree in a relevant field such as human-computer interaction (HCI), computer science, AI/ML, cognitive science, education, instructional design, learning science, or digital technology Minimum 6-9 years' experience in learning experience design, with a focus on applying AI to develop innovative solutions (e.g., adaptive learning/assessments, AI tutors, chatbots, virtual coaches, and AI-enabled learning solutions) to enhance personalization, automation, and content creation Strong working knowledge of adult learning theory and learning experience design principles and their application in practice Tech-savviness and proficiency in using Digital/AI tools (e.g. Articulate 360, Synthesia, ChatGPT, Claude) to design AI-enabled learning solutions that provide timely, contextual support at key moments of need-seamlessly integrated into daily workflows Critical eye for evaluating and refining AI-generated output Experience working with technical teams, including engineers and product managers Practical experience in applying agile and user centric design principles is preferred Strong project management skills with the ability to think systemically while managing executional details effectively Experience in translating complex topics into practical application as well as strong critical thinking and storytelling to turn content into clear, compelling narratives partnering with SMEs Confidence in working with stakeholders, balancing perspectives while advocating for high-quality solutions Thrive in fast-paced environments and be able to deal with ambiguity and direction changes Experience working with remote international teams bringing people together across different perspectives and priorities to move work forward Excellent English language oral and written communication skills Please note this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change Who You'll Work With You'll be dedicated to our Rapid Response team that takes care of high priority business requests to upskill our workforce quickly in emerging topics. Your current focus will be on AI and Digital Fluency. You'll work closely with the Global Learning Architecture & Operations teams, a distributed and diverse group of learning professionals delivering learning at scale across BCG. You will also collaborate with colleagues from Digital, AI, Practice Areas, IT, and People teams across regions to ensure upskilling efforts are aligned, practical, and embedded in how the firm operates. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Aug 14, 2026
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG's 2030 strategy is built on building the most AI-fluent workforce in the world - and the quality of the learning experiences that get people there is what makes that ambition real. Join us to pioneer AI-powered learning experiences that scale, personalize, and transform how our people grow. As Learning Experience Design Senior Manager, you will be part of a rapid response team, working at the execution layer where strategy becomes tangible learning. You will translate strategic direction into concrete, high-quality learning experiences that reflect both the latest in learning science and the possibilities of AI - bringing BCG-specific context, instructional rigor, and hands-on design craft to every solution. Your day-to-day spans the full design cycle. You will design and deliver firm-wide learning campaigns - integrating learning in the flow of work, agentic experiences, digital learning, and live events into coherent, measurable journeys. You will apply AI tools and techniques to develop innovative learning solutions, automate design workflows, and prototype intelligent agents that personalize and scale our learning offerings. You will bring learning and development best practices into everything you build - ensuring solutions are not just technically capable but grounded in how people learn and change behavior. You will collaborate closely with engineers, product teams, data analysts, learning architects, and fellow learning designers to test hypotheses, uncover insights, and co-develop solutions that drive measurable learning and business outcomes in a fast-moving environment. You are good at Learning design Define and structure learning problems from ambiguous or incomplete briefs, asking the right questions to move forward with confidence, from uncertainty to learner-centric design solutions with observable success criteria Conduct learner and stakeholder analyses to understand needs and skill gaps to shape targeted solutions Partner with rapid response team colleagues, SMEs, other internal teams to select most appropriate process, structure, technology, and delivery formats depending on identified learning goals Distil complex topics into learner-friendly formats using storytelling, real-world scenarios, and behaviorally driven design approaches that connect learning directly to how people work. That includes but is not limited to digital and agentic experiences, assessment design, live learning events, performance support Curate and contextualize external learning assets while helping build BCG-specific capabilities Prototype ideas and conduct proof-of-concepts quickly to continuously refine based on feedback from stakeholders and end-users Apply AI tools throughout the design process while maintaining instructional integrity and editorial judgement by reviewing and refining AI generated content for accuracy, learning efficacy, and tone alignment Work independently with existing source material and content to develop effective learning experiences, bringing in subject matter experts to validate accuracy and relevance Perform independently in a fast-paced, intellectually intense, service-oriented environment AI application and innovation Understand AI and LLM fundamentals (e.g., model behavior, token limits, embeddings, prompt memory, retrieval augmentation) to guide responsible and effective use Design logic, feedback rules, and guardrails for AI-powered learning experiences incl. custom AI agents Partner with engineers and product teams to translate learner needs, business goals, and L&D use cases into actionable inputs and rapidly iterate on scalable, personalized AI-powered learning solutions-from concept to MVP Adopt AI tools early and staying curious about emerging trends, exploring their potential to enhance learning design and strengthen internal AI practices Stakeholder management and project management Run intake conversations that produce clear problem statements, agreed success metrics, and defined scope Partner effectively with senior stakeholders and diverse teams to drive alignment and progress, advocating for learner-centric, high-quality solutions Apply structured problem solving and sound judgment to navigate ambiguity and trade-offs Communicate clearly and credibly, adapting your message to different audiences and contexts, e.g. explaining learning experience design best practices and rationale to stakeholders Adapt to shifting priorities and evolving briefs without losing sight of design quality or learner outcomes with a solution-oriented mindset Work successfully within a complex matrixed structured organization to manage relationships and align learning solutions with project teams Thrive in ambiguity and approach open-end problems with curiosity, creativity and system-thinking to drive progress Manage timelines and deliverables with various stakeholders in a dynamic, fast-evolving environment Manage multiple priorities with discipline, reliability, attention to detail, timely delivery, and high-quality outcomes What You'll Bring Bachelor's or Master's degree in a relevant field such as human-computer interaction (HCI), computer science, AI/ML, cognitive science, education, instructional design, learning science, or digital technology Minimum 6-9 years' experience in learning experience design, with a focus on applying AI to develop innovative solutions (e.g., adaptive learning/assessments, AI tutors, chatbots, virtual coaches, and AI-enabled learning solutions) to enhance personalization, automation, and content creation Strong working knowledge of adult learning theory and learning experience design principles and their application in practice Tech-savviness and proficiency in using Digital/AI tools (e.g. Articulate 360, Synthesia, ChatGPT, Claude) to design AI-enabled learning solutions that provide timely, contextual support at key moments of need-seamlessly integrated into daily workflows Critical eye for evaluating and refining AI-generated output Experience working with technical teams, including engineers and product managers Practical experience in applying agile and user centric design principles is preferred Strong project management skills with the ability to think systemically while managing executional details effectively Experience in translating complex topics into practical application as well as strong critical thinking and storytelling to turn content into clear, compelling narratives partnering with SMEs Confidence in working with stakeholders, balancing perspectives while advocating for high-quality solutions Thrive in fast-paced environments and be able to deal with ambiguity and direction changes Experience working with remote international teams bringing people together across different perspectives and priorities to move work forward Excellent English language oral and written communication skills Please note this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change Who You'll Work With You'll be dedicated to our Rapid Response team that takes care of high priority business requests to upskill our workforce quickly in emerging topics. Your current focus will be on AI and Digital Fluency. You'll work closely with the Global Learning Architecture & Operations teams, a distributed and diverse group of learning professionals delivering learning at scale across BCG. You will also collaborate with colleagues from Digital, AI, Practice Areas, IT, and People teams across regions to ensure upskilling efforts are aligned, practical, and embedded in how the firm operates. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
About the Role We are looking for a proactive and organised Sales & Marketplace Executive to support our sales team while managing our online sales channels. This is a varied role combining e-commerce, customer enquiries, digital marketing and sales administration. The successful candidate will take ownership of our online marketplace presence, assist with marketing activity, and help convert lower-value sales opportunities. Key Responsibilities Marketplace Management Manage the company's eBay store. Process all eBay sales and customer enquiries. Identify slow-moving stock and create listings to maximise stock turnover. Create and maintain listings across additional online marketplaces. Develop and grow sales through Facebook Marketplace and relevant Facebook Groups. Monitor listings to ensure pricing and descriptions remain accurate and competitive. Sales Support Handle inbound enquiries for lower-value sales opportunities. Prepare quotations and follow up customer enquiries where appropriate. Process auction sales from start to completion. Maintain accurate customer records within HubSpot CRM. Marketing Prepare the company's biweekly email newsletter for approval by the Sales Director. Assist with promoting products across digital sales channels. Support marketing campaigns where required. Business Support Work closely with the Listings Manager to ensure product information is accurate and up to date. Provide administrative support to the wider sales team. Assist with improving online sales processes and identifying new opportunities to generate revenue. Skills & Experience Essential Experience using online marketplaces such as eBay. Excellent organisational skills. Strong written communication skills. Comfortable using CRM systems (HubSpot experience desirable). Good attention to detail. Confident using G Suite. Desirable Experience advertising on Facebook Marketplace and Facebook Groups. Experience creating product listings. Basic understanding of email marketing. Knowledge of additional marketplace platforms. Personal Qualities Self-motivated Commercially aware Organised and methodical Customer focused Comfortable managing multiple tasks Keen to identify opportunities to increase online sales We are a small and entrepreneurial business, this role has the potential for fast progression for the right candidate.
Aug 14, 2026
Full time
About the Role We are looking for a proactive and organised Sales & Marketplace Executive to support our sales team while managing our online sales channels. This is a varied role combining e-commerce, customer enquiries, digital marketing and sales administration. The successful candidate will take ownership of our online marketplace presence, assist with marketing activity, and help convert lower-value sales opportunities. Key Responsibilities Marketplace Management Manage the company's eBay store. Process all eBay sales and customer enquiries. Identify slow-moving stock and create listings to maximise stock turnover. Create and maintain listings across additional online marketplaces. Develop and grow sales through Facebook Marketplace and relevant Facebook Groups. Monitor listings to ensure pricing and descriptions remain accurate and competitive. Sales Support Handle inbound enquiries for lower-value sales opportunities. Prepare quotations and follow up customer enquiries where appropriate. Process auction sales from start to completion. Maintain accurate customer records within HubSpot CRM. Marketing Prepare the company's biweekly email newsletter for approval by the Sales Director. Assist with promoting products across digital sales channels. Support marketing campaigns where required. Business Support Work closely with the Listings Manager to ensure product information is accurate and up to date. Provide administrative support to the wider sales team. Assist with improving online sales processes and identifying new opportunities to generate revenue. Skills & Experience Essential Experience using online marketplaces such as eBay. Excellent organisational skills. Strong written communication skills. Comfortable using CRM systems (HubSpot experience desirable). Good attention to detail. Confident using G Suite. Desirable Experience advertising on Facebook Marketplace and Facebook Groups. Experience creating product listings. Basic understanding of email marketing. Knowledge of additional marketplace platforms. Personal Qualities Self-motivated Commercially aware Organised and methodical Customer focused Comfortable managing multiple tasks Keen to identify opportunities to increase online sales We are a small and entrepreneurial business, this role has the potential for fast progression for the right candidate.
Mosscare St Vincents Housing (MSV Housing)
Trafford Park, Manchester
At MSV Housing, we're committed to providing our customers with safe, high-quality homes, and our Multi Skilled Operatives play a vital role in achieving this. Reporting to the Repairs Team Leader, you'll deliver a wide range of repairs and maintenance services, including carpentry, minor plumbing, plastering, tiling, and painting and decorating. We're looking for a skilled, customer-focused professional, or an enthusiastic individual with strong maintenance and repair experience, who takes pride in delivering high-quality work. You'll be a proactive team player with excellent problem-solving skills, capable of managing a varied workload independently while maintaining high standards of health and safety and customer service. A recognised trade qualification (or equivalent experience), a full UK driving licence, and confidence using digital systems are essential. What do our Multi Skilled Operatives do; Install, repair and maintain a wide range of building components and fixtures, including carpentry, doors, windows, kitchens, fencing, roofing, and associated property repairs Carry out multi-skilled maintenance works including minor plumbing, plastering, tiling, brickwork, decorating and other general repairs to domestic and commercial properties Deliver high-quality work safely, ensuring compliance with health and safety procedures, asbestos regulations, risk assessments and company policies Provide excellent customer service by liaising professionally with residents, completing work within agreed timescales and budgets, and ensuring properties are left clean, safe and tidy Manage materials, equipment and company vehicles responsibly, maintain accurate records, support apprentices where required, and participate in the out-of-hours emergency call-out rota. To be successful in this role, you will ideally have: A City & Guilds Craft qualification or NVQ Level 2 in a relevant trade (or significant equivalent practical experience) A full UK driving licence and willingness to travel across the North West Experience delivering high-quality repairs and maintenance work within agreed timescales Experience working collaboratively as part of a busy, multi-disciplinary team Strong problem-solving skills with the ability to work independently and manage competing priorities A customer-focused approach with excellent communication skills and a commitment to delivering outstanding service Confidence using digital devices and systems to record work activities and manage jobs A flexible, reliable and self-motivated approach, with a commitment to safety, professionalism and MSV's values. This is a hands-on role at the heart of the services we deliver to our customers. You'll work within the communities we serve, using your strong communication skills, customer focus, and ability to understand and respond to a wide range of customer needs with empathy. Working both independently and as part of a team, you'll take a flexible approach while operating with minimal supervision. MSV Housing is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. As this role involves entering customers' homes, a basic DBS check (at no cost to you) is required. Having a criminal conviction will not automatically prevent employment, with all disclosures considered on a case-by-case basis.Further detail on our commitment to safeguarding young people can be found in our Safeguarding policy attached alongside this vacancy s candidate pack. We offer a range of great benefits including: Company vehicle 33 days holiday per year plus bank holidays, and a holiday a buy scheme Company pension scheme with up to 10% matched contributions Company funded access to a health cash plan, where you can claim back costs of everyday health treatments such as optical, dental and much more Enhanced sick pay with up to 3 months full pay and 3 months half pay Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives Life assurance subject to being a member of our company pension scheme Learning and development to support you to develop the skills you need to fulfil your role and progress in your career Commitment to Equality and Inclusion with employee network groups covering anti-racism, LGBTQ+, disability and long-term health conditions, carers, and menopause. MSV is committed to equality, inclusion, and creating a diverse workforce. All applications are assessed against the essential criteria for the role, and we welcome applications from people of all backgrounds. If you're unsure whether you meet every requirement, we encourage you to apply. We also support colleagues to balance work and personal commitments through flexible working options and wellbeing support. For full details and to apply, please visit our careers page: (url removed)> For an informal discussion about the role, please contact Nichola Jackson, Operations Manager, at (url removed). Interviews will be held throughout the recruitment process, and the vacancy may close once a suitable candidate is appointed, so early applications are encouraged.
Aug 14, 2026
Full time
At MSV Housing, we're committed to providing our customers with safe, high-quality homes, and our Multi Skilled Operatives play a vital role in achieving this. Reporting to the Repairs Team Leader, you'll deliver a wide range of repairs and maintenance services, including carpentry, minor plumbing, plastering, tiling, and painting and decorating. We're looking for a skilled, customer-focused professional, or an enthusiastic individual with strong maintenance and repair experience, who takes pride in delivering high-quality work. You'll be a proactive team player with excellent problem-solving skills, capable of managing a varied workload independently while maintaining high standards of health and safety and customer service. A recognised trade qualification (or equivalent experience), a full UK driving licence, and confidence using digital systems are essential. What do our Multi Skilled Operatives do; Install, repair and maintain a wide range of building components and fixtures, including carpentry, doors, windows, kitchens, fencing, roofing, and associated property repairs Carry out multi-skilled maintenance works including minor plumbing, plastering, tiling, brickwork, decorating and other general repairs to domestic and commercial properties Deliver high-quality work safely, ensuring compliance with health and safety procedures, asbestos regulations, risk assessments and company policies Provide excellent customer service by liaising professionally with residents, completing work within agreed timescales and budgets, and ensuring properties are left clean, safe and tidy Manage materials, equipment and company vehicles responsibly, maintain accurate records, support apprentices where required, and participate in the out-of-hours emergency call-out rota. To be successful in this role, you will ideally have: A City & Guilds Craft qualification or NVQ Level 2 in a relevant trade (or significant equivalent practical experience) A full UK driving licence and willingness to travel across the North West Experience delivering high-quality repairs and maintenance work within agreed timescales Experience working collaboratively as part of a busy, multi-disciplinary team Strong problem-solving skills with the ability to work independently and manage competing priorities A customer-focused approach with excellent communication skills and a commitment to delivering outstanding service Confidence using digital devices and systems to record work activities and manage jobs A flexible, reliable and self-motivated approach, with a commitment to safety, professionalism and MSV's values. This is a hands-on role at the heart of the services we deliver to our customers. You'll work within the communities we serve, using your strong communication skills, customer focus, and ability to understand and respond to a wide range of customer needs with empathy. Working both independently and as part of a team, you'll take a flexible approach while operating with minimal supervision. MSV Housing is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. As this role involves entering customers' homes, a basic DBS check (at no cost to you) is required. Having a criminal conviction will not automatically prevent employment, with all disclosures considered on a case-by-case basis.Further detail on our commitment to safeguarding young people can be found in our Safeguarding policy attached alongside this vacancy s candidate pack. We offer a range of great benefits including: Company vehicle 33 days holiday per year plus bank holidays, and a holiday a buy scheme Company pension scheme with up to 10% matched contributions Company funded access to a health cash plan, where you can claim back costs of everyday health treatments such as optical, dental and much more Enhanced sick pay with up to 3 months full pay and 3 months half pay Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives Life assurance subject to being a member of our company pension scheme Learning and development to support you to develop the skills you need to fulfil your role and progress in your career Commitment to Equality and Inclusion with employee network groups covering anti-racism, LGBTQ+, disability and long-term health conditions, carers, and menopause. MSV is committed to equality, inclusion, and creating a diverse workforce. All applications are assessed against the essential criteria for the role, and we welcome applications from people of all backgrounds. If you're unsure whether you meet every requirement, we encourage you to apply. We also support colleagues to balance work and personal commitments through flexible working options and wellbeing support. For full details and to apply, please visit our careers page: (url removed)> For an informal discussion about the role, please contact Nichola Jackson, Operations Manager, at (url removed). Interviews will be held throughout the recruitment process, and the vacancy may close once a suitable candidate is appointed, so early applications are encouraged.
Are you an experienced housing professional with a passion for delivering exceptional customer service and leading high-performing teams? We're looking for a Home Ownership & Commercial Co-ordinator to join Together Housing and play a key role in delivering high-quality services across our home ownership, leasehold and commercial property portfolio. This is a fantastic opportunity to lead a dedicated team, work collaboratively across the organisation and ensure our customers receive an outstanding service while driving performance, maximising income and ensuring compliance with current legislation. Together Housing Group: We are one of the largest housing associations in the North of England, managing over 38,000 homes across the North of England. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities. Diversity & Inclusion: As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer. Further information can be found at this link - Equality and diversity - Together Housing Group Requirements Outline of Key Responsibilities of the Home Ownership & Commercial Co-ordinator role Lead and support the Home Ownership & Commercial team, creating a positive, customer-focused and high-performing culture. Oversee the day-to-day management of shared ownership, leasehold, home ownership and commercial properties. Ensure the efficient management of shared ownership sales and resales, leasehold services and commercial lettings. Drive service performance, monitoring key targets and implementing improvements to maximise customer satisfaction and income collection. Manage leasehold and commercial agreements, ensuring compliance with current legislation, policies and best practice. Oversee lease extensions, freehold sales, rent reviews, legal enquiries and lease breaches, working closely with solicitors and other stakeholders where required. Work collaboratively with Asset Management, Compliance, Development, Sales, Finance and Neighbourhood teams to deliver seamless services for customers. Lead on Section 20 consultation processes, ensuring statutory requirements are met and customers are kept informed throughout. Monitor budgets, service charges and operational performance, ensuring value for money and effective financial management. Build and maintain strong relationships with customers, contractors, legal representatives and external partners. Identify opportunities to improve processes, enhance customer journeys and drive continuous service improvement. Keep up to date with changes in housing legislation and ensure services remain fully compliant. We Are Looking for Someone Who Has Experience working within the housing or property sector in a home ownership, leasehold or commercial property management role. Proven experience of leading, motivating and developing a successful team. Strong knowledge of shared ownership, leasehold management, commercial property management and relevant housing legislation. Experience of managing service charges, income recovery and legal processes relating to home ownership and leasehold services. Excellent communication and relationship-building skills, with the ability to work confidently with customers, colleagues and external stakeholders. Strong organisational skills with the ability to manage competing priorities and deliver results. A proactive, solution-focused approach with excellent attention to detail. Good IT skills and experience of using housing management systems and Microsoft Office. A recognised housing qualification, such as CIH Level 4 in Housing Management , or a willingness to work towards this qualification. Benefits In return, we are offering the successful candidate in the Home Ownership & Commercial Co-ordinator role Salary: £43,140 per annum Annual salary increment increases 27 days annual leave (rising to 32 over 5 years' service) + bank holidays Hybrid working, 1 day a week in the Halifax, Wakefield, or Blackburn Office. You will be required to attend other offices as a team manager for rotational team days. A flexible working environment, with a range of family friendly policies You will be working 37 hours per week, Monday - Friday . Working arrangements are flexible in line with our Smart working culture Wide range of professional, and personal development training opportunities Attractive pension scheme A range of financial, health and lifestyle benefits including cycle to work, vehicle leasing and financial advice We have a range of staff support networks , including menopause, culturally diverse, LGBTQ+ and disability. To view the full range of our benefits click on the Employee Benefits Link THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay! Please ensure you fully answer the questions on the application form. Due to the nature of the role involving work with vulnerable members of society, this post is subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer is made. INDTHG1
Aug 14, 2026
Full time
Are you an experienced housing professional with a passion for delivering exceptional customer service and leading high-performing teams? We're looking for a Home Ownership & Commercial Co-ordinator to join Together Housing and play a key role in delivering high-quality services across our home ownership, leasehold and commercial property portfolio. This is a fantastic opportunity to lead a dedicated team, work collaboratively across the organisation and ensure our customers receive an outstanding service while driving performance, maximising income and ensuring compliance with current legislation. Together Housing Group: We are one of the largest housing associations in the North of England, managing over 38,000 homes across the North of England. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities. Diversity & Inclusion: As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer. Further information can be found at this link - Equality and diversity - Together Housing Group Requirements Outline of Key Responsibilities of the Home Ownership & Commercial Co-ordinator role Lead and support the Home Ownership & Commercial team, creating a positive, customer-focused and high-performing culture. Oversee the day-to-day management of shared ownership, leasehold, home ownership and commercial properties. Ensure the efficient management of shared ownership sales and resales, leasehold services and commercial lettings. Drive service performance, monitoring key targets and implementing improvements to maximise customer satisfaction and income collection. Manage leasehold and commercial agreements, ensuring compliance with current legislation, policies and best practice. Oversee lease extensions, freehold sales, rent reviews, legal enquiries and lease breaches, working closely with solicitors and other stakeholders where required. Work collaboratively with Asset Management, Compliance, Development, Sales, Finance and Neighbourhood teams to deliver seamless services for customers. Lead on Section 20 consultation processes, ensuring statutory requirements are met and customers are kept informed throughout. Monitor budgets, service charges and operational performance, ensuring value for money and effective financial management. Build and maintain strong relationships with customers, contractors, legal representatives and external partners. Identify opportunities to improve processes, enhance customer journeys and drive continuous service improvement. Keep up to date with changes in housing legislation and ensure services remain fully compliant. We Are Looking for Someone Who Has Experience working within the housing or property sector in a home ownership, leasehold or commercial property management role. Proven experience of leading, motivating and developing a successful team. Strong knowledge of shared ownership, leasehold management, commercial property management and relevant housing legislation. Experience of managing service charges, income recovery and legal processes relating to home ownership and leasehold services. Excellent communication and relationship-building skills, with the ability to work confidently with customers, colleagues and external stakeholders. Strong organisational skills with the ability to manage competing priorities and deliver results. A proactive, solution-focused approach with excellent attention to detail. Good IT skills and experience of using housing management systems and Microsoft Office. A recognised housing qualification, such as CIH Level 4 in Housing Management , or a willingness to work towards this qualification. Benefits In return, we are offering the successful candidate in the Home Ownership & Commercial Co-ordinator role Salary: £43,140 per annum Annual salary increment increases 27 days annual leave (rising to 32 over 5 years' service) + bank holidays Hybrid working, 1 day a week in the Halifax, Wakefield, or Blackburn Office. You will be required to attend other offices as a team manager for rotational team days. A flexible working environment, with a range of family friendly policies You will be working 37 hours per week, Monday - Friday . Working arrangements are flexible in line with our Smart working culture Wide range of professional, and personal development training opportunities Attractive pension scheme A range of financial, health and lifestyle benefits including cycle to work, vehicle leasing and financial advice We have a range of staff support networks , including menopause, culturally diverse, LGBTQ+ and disability. To view the full range of our benefits click on the Employee Benefits Link THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay! Please ensure you fully answer the questions on the application form. Due to the nature of the role involving work with vulnerable members of society, this post is subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer is made. INDTHG1
Internal Recruitment Specialist Competitive Salary + Benefits West Yorkshire Monday Friday, 40 hours per week Benefits: Up to 25 days holiday plus bank holidays, health cash plan, pension scheme, employee recognition awards, personal development and training opportunities, and free parking. About the Company Our client is a successful, growing UK group operating across multiple sites. They are a dynamic, people-focused organisation with an excellent reputation for quality, innovation and customer service. This is an exciting opportunity to join the business at a key stage of its growth and make a genuine impact on how it attracts, develops and retains talent. About the Role As Internal Recruitment Specialist, you will lead the attraction and recruitment of high-quality talent across a range of business functions. You ll work closely with managers and senior leaders to build talent pipelines, deliver an excellent candidate experience and strengthen the organisation s employer brand. Key responsibilities include: Partnering with managers to understand hiring needs and create engaging job descriptions. Sourcing and attracting candidates through LinkedIn, job boards, social media, referrals and recruitment events. Managing the end-to-end recruitment process, including screening, interviewing, coordinating selection and making hiring recommendations. Building talent pipelines for current and future vacancies, while maintaining a positive candidate experience. Managing agency relationships and preferred supplier arrangements, ensuring recruitment activity remains effective and cost-efficient. Supporting employer branding, onboarding, employee referrals and recruitment reporting for senior leaders. Managing apprenticeship opportunities and identifying development needs to support the upskilling of existing colleagues. Ensuring recruitment activity is fair, compliant and well organised. What We re Looking For Experience in an in-house recruitment or talent acquisition role. Strong knowledge of recruitment best practice, HR processes, applicant tracking systems and recruitment platforms. Excellent written, communication and social media skills, with the ability to create compelling job adverts and employer-brand content. Confidence using recruitment data to identify trends and improve sourcing strategies. Strong relationship-building and negotiation skills with managers, candidates and recruitment agencies. Excellent organisation, attention to detail and the ability to manage multiple vacancies in a fast-paced environment. Knowledge of apprenticeships, learning and development, and the apprenticeship levy would be advantageous. A full UK driving licence and willingness to travel to sites across the UK. How to Apply To be considered, please apply through this advert or submit your CV to the recruiting agency directly. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Aug 14, 2026
Full time
Internal Recruitment Specialist Competitive Salary + Benefits West Yorkshire Monday Friday, 40 hours per week Benefits: Up to 25 days holiday plus bank holidays, health cash plan, pension scheme, employee recognition awards, personal development and training opportunities, and free parking. About the Company Our client is a successful, growing UK group operating across multiple sites. They are a dynamic, people-focused organisation with an excellent reputation for quality, innovation and customer service. This is an exciting opportunity to join the business at a key stage of its growth and make a genuine impact on how it attracts, develops and retains talent. About the Role As Internal Recruitment Specialist, you will lead the attraction and recruitment of high-quality talent across a range of business functions. You ll work closely with managers and senior leaders to build talent pipelines, deliver an excellent candidate experience and strengthen the organisation s employer brand. Key responsibilities include: Partnering with managers to understand hiring needs and create engaging job descriptions. Sourcing and attracting candidates through LinkedIn, job boards, social media, referrals and recruitment events. Managing the end-to-end recruitment process, including screening, interviewing, coordinating selection and making hiring recommendations. Building talent pipelines for current and future vacancies, while maintaining a positive candidate experience. Managing agency relationships and preferred supplier arrangements, ensuring recruitment activity remains effective and cost-efficient. Supporting employer branding, onboarding, employee referrals and recruitment reporting for senior leaders. Managing apprenticeship opportunities and identifying development needs to support the upskilling of existing colleagues. Ensuring recruitment activity is fair, compliant and well organised. What We re Looking For Experience in an in-house recruitment or talent acquisition role. Strong knowledge of recruitment best practice, HR processes, applicant tracking systems and recruitment platforms. Excellent written, communication and social media skills, with the ability to create compelling job adverts and employer-brand content. Confidence using recruitment data to identify trends and improve sourcing strategies. Strong relationship-building and negotiation skills with managers, candidates and recruitment agencies. Excellent organisation, attention to detail and the ability to manage multiple vacancies in a fast-paced environment. Knowledge of apprenticeships, learning and development, and the apprenticeship levy would be advantageous. A full UK driving licence and willingness to travel to sites across the UK. How to Apply To be considered, please apply through this advert or submit your CV to the recruiting agency directly. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
Deerfoot Recruitment Solutions Limited
City, London
Head of Infrastructure Portfolio (Director Level) Banking & Financial Services London (Hybrid) Up to 160,000 + Bonus + Benefits Are you a senior portfolio leader ready to take ownership of a major technology infrastructure change agenda within a global financial institution? This is a rare opportunity to lead the Infrastructure Portfolio for a leading global banking group, directing a multi-million-pound book of investment and change projects, managing a team of consultants and contractors, and reporting directly into senior technology and Head Office stakeholders. You'll have real authority to shape delivery, influence executive decision-making, and drive the "do-ability" of a complex, high-profile portfolio. If you thrive on governance, stakeholder engagement, and getting large-scale change over the line - this is your next move. What you'll be doing Plan, direct and govern the Infrastructure investment portfolio end-to-end, owning the delivery roadmap, critical path and prioritisation decisions across projects and programmes. Manage delegated authority from senior Head Office stakeholders (via the CIO), driving delivery on behalf of the Accountable Executive and reporting into EMEA ExCo, Delivery Forum and portfolio committees. Own portfolio governance: baseline control (budget, scope, benefits, timeline), change approval, risk/issue management, business case sign-off and project closure. Lead, recruit and develop a team of circa 13 consultants/contractors, plus matrix-manage wider project delivery staff. Manage investment budgets, cost forecasting and financial control, ensuring accurate, golden-source reporting to stakeholders and oversight committees. Set and maintain quality standards across all portfolio artefacts, ensuring compliance with project delivery policy, controls (including SOX) and regulatory requirements. Manage vendors, consultants and contractors, and work with procurement to ensure cost-effective, well-governed delivery. Provide oversight across major infrastructure and technology transformation programmes - spanning data centre migration, network transformation, cloud migration, and end user compute (EUC) modernisation such as VDI, Microsoft 365 (M365) deployment, Windows/OS migration, endpoint and device deployment, and email/Exchange upgrades. What you'll bring 10-15+ years' proven track record delivering programmes and projects within financial services, financial institutions or comparable large-scale technology/infrastructure organisations, to time and budget. Genuine portfolio management experience - not just programme or project delivery - including prioritisation and trade-off, resource allocation, roadmap and dependency management across a large, complex book of work. Hands-on experience of major infrastructure transformation, such as data centre migration, network transformation, cloud migration, and end user compute (EUC) platform modernisation - for example VDI, Microsoft 365 (M365) deployment, Windows/OS upgrades, endpoint and device deployment, or Exchange/email platform upgrades. Strong financial management skills, including capex/opex management, budget planning and forecasting, and understanding of IFRS or local GAAP standards. Demonstrable experience managing multiple senior stakeholders, with first-hand knowledge of banking or financial services products, and executive/steering committee reporting experience. Line management or matrix management experience, with strong coaching and leadership skills. Excellent communication skills, with the ability to influence and report at C-suite/CIO level. Desirable: annual/multi-year planning cycle experience, knowledge of banking regulations and regulatory project delivery, vendor/consultancy contract negotiation, and experience delivering through both waterfall and agile (SDLC/PDLC) methodologies. Ready to lead? If this sounds like your next challenge, apply now or get in touch for a confidential conversation about the role. If you've held any of these roles or used these technologies/skills, this role could be a great fit: Head of Infrastructure Portfolio, Portfolio Director, Head of Technology Portfolio, Portfolio Manager, Senior Programme Manager, Programme Director, Head of PMO, Infrastructure Programme Manager, IT Portfolio Manager, Change Portfolio Lead, Technology Delivery Director, PPM (Portfolio, Programme, Project Management), Investment Budget Management, Portfolio Governance, RAID Management, Critical Path Analysis, Earned Value Analysis, PDLC/SDLC, Agile & Waterfall Delivery, Regulatory Change, Banking Technology Change. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
Aug 14, 2026
Full time
Head of Infrastructure Portfolio (Director Level) Banking & Financial Services London (Hybrid) Up to 160,000 + Bonus + Benefits Are you a senior portfolio leader ready to take ownership of a major technology infrastructure change agenda within a global financial institution? This is a rare opportunity to lead the Infrastructure Portfolio for a leading global banking group, directing a multi-million-pound book of investment and change projects, managing a team of consultants and contractors, and reporting directly into senior technology and Head Office stakeholders. You'll have real authority to shape delivery, influence executive decision-making, and drive the "do-ability" of a complex, high-profile portfolio. If you thrive on governance, stakeholder engagement, and getting large-scale change over the line - this is your next move. What you'll be doing Plan, direct and govern the Infrastructure investment portfolio end-to-end, owning the delivery roadmap, critical path and prioritisation decisions across projects and programmes. Manage delegated authority from senior Head Office stakeholders (via the CIO), driving delivery on behalf of the Accountable Executive and reporting into EMEA ExCo, Delivery Forum and portfolio committees. Own portfolio governance: baseline control (budget, scope, benefits, timeline), change approval, risk/issue management, business case sign-off and project closure. Lead, recruit and develop a team of circa 13 consultants/contractors, plus matrix-manage wider project delivery staff. Manage investment budgets, cost forecasting and financial control, ensuring accurate, golden-source reporting to stakeholders and oversight committees. Set and maintain quality standards across all portfolio artefacts, ensuring compliance with project delivery policy, controls (including SOX) and regulatory requirements. Manage vendors, consultants and contractors, and work with procurement to ensure cost-effective, well-governed delivery. Provide oversight across major infrastructure and technology transformation programmes - spanning data centre migration, network transformation, cloud migration, and end user compute (EUC) modernisation such as VDI, Microsoft 365 (M365) deployment, Windows/OS migration, endpoint and device deployment, and email/Exchange upgrades. What you'll bring 10-15+ years' proven track record delivering programmes and projects within financial services, financial institutions or comparable large-scale technology/infrastructure organisations, to time and budget. Genuine portfolio management experience - not just programme or project delivery - including prioritisation and trade-off, resource allocation, roadmap and dependency management across a large, complex book of work. Hands-on experience of major infrastructure transformation, such as data centre migration, network transformation, cloud migration, and end user compute (EUC) platform modernisation - for example VDI, Microsoft 365 (M365) deployment, Windows/OS upgrades, endpoint and device deployment, or Exchange/email platform upgrades. Strong financial management skills, including capex/opex management, budget planning and forecasting, and understanding of IFRS or local GAAP standards. Demonstrable experience managing multiple senior stakeholders, with first-hand knowledge of banking or financial services products, and executive/steering committee reporting experience. Line management or matrix management experience, with strong coaching and leadership skills. Excellent communication skills, with the ability to influence and report at C-suite/CIO level. Desirable: annual/multi-year planning cycle experience, knowledge of banking regulations and regulatory project delivery, vendor/consultancy contract negotiation, and experience delivering through both waterfall and agile (SDLC/PDLC) methodologies. Ready to lead? If this sounds like your next challenge, apply now or get in touch for a confidential conversation about the role. If you've held any of these roles or used these technologies/skills, this role could be a great fit: Head of Infrastructure Portfolio, Portfolio Director, Head of Technology Portfolio, Portfolio Manager, Senior Programme Manager, Programme Director, Head of PMO, Infrastructure Programme Manager, IT Portfolio Manager, Change Portfolio Lead, Technology Delivery Director, PPM (Portfolio, Programme, Project Management), Investment Budget Management, Portfolio Governance, RAID Management, Critical Path Analysis, Earned Value Analysis, PDLC/SDLC, Agile & Waterfall Delivery, Regulatory Change, Banking Technology Change. Deerfoot Recruitment Solutions Ltd is a leading independent tech recruitment consultancy in the UK. For every CV sent to clients, we donate 1 to The Born Free Foundation. We are a Climate Action Workforce in partnership with Ecologi. If this role isn't right for you, explore our referral reward program with payouts at interview and placement milestones. Visit our website for details. Deerfoot Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.
People Business Partner Location: Home-based with UK travel Salary: £45,000 per annum Vacancy Type: 6 Month Fixed Term Contract, Full Time (35 hours per week) Closing Date: 13th of August People Business Partner (6-Month FTC) Home-based with UK travel Full-time 35 hours (part-time considered) Are you a confident HR professional who thrives on leading change and partnering with operational teams? We re looking for an experienced People Business Partner to join us for a 6-month fixed-term project role, supporting our Care Operations Services. This is a hands-on, impactful role where you ll work closely with managers to deliver key people projects that shape how we operate and support our teams. What you ll be doing You ll take the lead on a range of business-critical projects, including: Delivering a programme of working time and rota changes Supporting organisational restructures Managing TUPE transfers Working directly with managers and supporting them through projects to meet business needs Day to Day interactions with mangers and staff to support in all areas of people management From initial planning through to consultation and implementation, you ll own the process end-to-end ensuring fair, compliant, and effective outcomes. Beyond project work, you ll act as a trusted advisor, providing pragmatic, commercially focused people support across day-to-day HR matters. About the role You ll be part of a collaborative and forward-thinking People Team, playing a key role in strengthening the organisation by helping us attract, retain, and develop talented people who deliver exceptional services. About you We re looking for someone who can confidently influence and support at all levels. You ll bring: Proven experience coaching managers, supporting the leadership team and leading complex casework Strong knowledge of employment law Experience in large, multi-site organisations Ideally, exposure to regulated environments (e.g. CQC, Ofsted) CIPD qualification and a pragmatic, solutions-focused approach Flexibility to travel across the UK as needed You re collaborative, decisive, and calm under pressure someone who can balance strategic thinking with hands-on delivery. What we offer Comprehensive training and development Holiday pay equivalent to 12.07% of hours worked (up to 5.6 weeks per year) Pension scheme Access to our Employee Assistance Programme Why Shaftesbury? At Shaftesbury, we believe a fulfilling life is built from many meaningful moments connection, community, challenge, and achievement. Through our work in disability care, special education, and rehabilitation, we create opportunities for people to feel included, valued, and empowered. Together, we re building more connected lives. Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check. Shaftesbury is committed to the Disability Confident Scheme and to equal opportunities therefore we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. To Apply If you feel you are a suitable candidate and would like to work for Shaftesbury Group, please click apply to be redirected to our website to complete your application.
Aug 14, 2026
Contractor
People Business Partner Location: Home-based with UK travel Salary: £45,000 per annum Vacancy Type: 6 Month Fixed Term Contract, Full Time (35 hours per week) Closing Date: 13th of August People Business Partner (6-Month FTC) Home-based with UK travel Full-time 35 hours (part-time considered) Are you a confident HR professional who thrives on leading change and partnering with operational teams? We re looking for an experienced People Business Partner to join us for a 6-month fixed-term project role, supporting our Care Operations Services. This is a hands-on, impactful role where you ll work closely with managers to deliver key people projects that shape how we operate and support our teams. What you ll be doing You ll take the lead on a range of business-critical projects, including: Delivering a programme of working time and rota changes Supporting organisational restructures Managing TUPE transfers Working directly with managers and supporting them through projects to meet business needs Day to Day interactions with mangers and staff to support in all areas of people management From initial planning through to consultation and implementation, you ll own the process end-to-end ensuring fair, compliant, and effective outcomes. Beyond project work, you ll act as a trusted advisor, providing pragmatic, commercially focused people support across day-to-day HR matters. About the role You ll be part of a collaborative and forward-thinking People Team, playing a key role in strengthening the organisation by helping us attract, retain, and develop talented people who deliver exceptional services. About you We re looking for someone who can confidently influence and support at all levels. You ll bring: Proven experience coaching managers, supporting the leadership team and leading complex casework Strong knowledge of employment law Experience in large, multi-site organisations Ideally, exposure to regulated environments (e.g. CQC, Ofsted) CIPD qualification and a pragmatic, solutions-focused approach Flexibility to travel across the UK as needed You re collaborative, decisive, and calm under pressure someone who can balance strategic thinking with hands-on delivery. What we offer Comprehensive training and development Holiday pay equivalent to 12.07% of hours worked (up to 5.6 weeks per year) Pension scheme Access to our Employee Assistance Programme Why Shaftesbury? At Shaftesbury, we believe a fulfilling life is built from many meaningful moments connection, community, challenge, and achievement. Through our work in disability care, special education, and rehabilitation, we create opportunities for people to feel included, valued, and empowered. Together, we re building more connected lives. Shaftesbury is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. All offers of employment are subject to an enhanced DBS/Access NI check. Shaftesbury is committed to the Disability Confident Scheme and to equal opportunities therefore we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. To Apply If you feel you are a suitable candidate and would like to work for Shaftesbury Group, please click apply to be redirected to our website to complete your application.
HR Team Manager Portfolio are proud to be partnering exclusively with one of the UK's most respected professional services providers, delivering expert support across HR, Employment Law and Health & Safety. This award-winning organisation is the parenting company of a global group and continues to experience impressive growth, making this an exciting time to join a forward-thinking, people-focused business. We are seeking experienced HR Team Manager/ Team Leader to oversee one of their HR advisory teams within their Glasgow operation. This is a senior leadership opportunity for a commercially astute people manager who can drive performance, inspire teams, and deliver exceptional client service. You will take ownership of the team - leading people, performance, and process to exceed KPIs and enhance client satisfaction. The HR Consultancy Team Leader will also be responsible for: Lead, coach and develop a team of HR Advisors Drive quality, performance and service KPIs Act as an escalation point for complex employment matters and service issues Conduct performance reviews, quality assessments and formal meetings where required Oversee daily operational performance and report into senior leadership Support recruitment, training and retention initiatives Contribute to strategic projects and continuous improvement Drive growth and retention across the Scottish client base About You Proven experience leading high-performing teams in a fast-paced environment Strong commercial awareness and operational mindset Excellent employment law and HR knowledge Confident handling escalations, complaints and complex people matters Resilient, solutions-focused and able to work under pressure Strong organisational and stakeholder management skills This is an excellent opportunity for a driven leader looking to make a significant impact within a growing, performance-focused environment. 51082BGR5 INDFIR The Portfolio Group are acting on behalf of our client in recruiting for this position.
Aug 14, 2026
Full time
HR Team Manager Portfolio are proud to be partnering exclusively with one of the UK's most respected professional services providers, delivering expert support across HR, Employment Law and Health & Safety. This award-winning organisation is the parenting company of a global group and continues to experience impressive growth, making this an exciting time to join a forward-thinking, people-focused business. We are seeking experienced HR Team Manager/ Team Leader to oversee one of their HR advisory teams within their Glasgow operation. This is a senior leadership opportunity for a commercially astute people manager who can drive performance, inspire teams, and deliver exceptional client service. You will take ownership of the team - leading people, performance, and process to exceed KPIs and enhance client satisfaction. The HR Consultancy Team Leader will also be responsible for: Lead, coach and develop a team of HR Advisors Drive quality, performance and service KPIs Act as an escalation point for complex employment matters and service issues Conduct performance reviews, quality assessments and formal meetings where required Oversee daily operational performance and report into senior leadership Support recruitment, training and retention initiatives Contribute to strategic projects and continuous improvement Drive growth and retention across the Scottish client base About You Proven experience leading high-performing teams in a fast-paced environment Strong commercial awareness and operational mindset Excellent employment law and HR knowledge Confident handling escalations, complaints and complex people matters Resilient, solutions-focused and able to work under pressure Strong organisational and stakeholder management skills This is an excellent opportunity for a driven leader looking to make a significant impact within a growing, performance-focused environment. 51082BGR5 INDFIR The Portfolio Group are acting on behalf of our client in recruiting for this position.
An opportunity has arisen within this Fire Service's Governance, Projects and Collaboration section for an Authority Governance Officers based in Sheffield, with agile working including home working, fire stations and other sites as required. Authority Governance Officer Location: Sheffield S1 - Agile working Hours: Full Time - 37 Hours per week (Flexi Time) Contract: Permanent Salary: £28,598- £31,022 (Grade 5) To increase subject to national pay award negotiations for 2026 Job Type: Corporate The overall purpose of the role will be to support the efficient and effective delivery of the service's Authority governance and administration arrangements, including other internal and external governance arrangements as appropriate. To be considered for this role you will have previous experience of providing governance and administration support. You must possess an awareness of how fire and rescue services are managed and have knowledge about the service's governance model and processes. The key duties will include working closely with the Legal and Monitoring Officer to plan out all the Fire and Rescue Authority meetings, book and organise the meetings, provide meeting support, create meeting packs, minutes and relevant documentation, and to support the co-ordination of annual reports and assessments. Closing date for applications is 9am on Monday 24th August 2026. Interested? To apply, please click the apply button. You will be taken to a simple CHM Recruit form where you can find out more information and complete your application by following the instructions. New starters will commence on the bottom of the salary grade and will receive increases to the top of the grade on an incremental basis. The employer offers 28 days annual leave (pro-rata) plus Bank Holidays. Annual leave increases after 5 years' service to 32 days, followed by an extra day a year up to a maximum of 37 days. They also operate a generous flexi time attendance scheme. Most of their corporate roles offer flexi time and agile working, meaning people can vary their hours to suit their commitments outside of work as agreed with their line manager. Flexi time can be accrued with a potential of up to 13 days to be taken within a year. All eligible corporate staff are auto-enrolled onto the Local Government Pension Scheme with personal contributions ranging from 5.5% to 12.5%. It is a defined benefit pension scheme that means pensions are based on salary and the length of paying into the scheme. 1/49th of your pensionable salary is added to your pot per year plus cost of living adjustments. Other benefits include (but not limited to) - enhanced sick pay, access to free on-site gyms, a cycle 2 work scheme, access to emergency services discounts across a wide variety of popular companies, enhanced maternity and paternity schemes and the opportunity to join the TransaveUK credit union. The employer is committed to cultivating a diverse and inclusive workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives and talents. They warmly welcome applications from individuals who identify with underrepresented groups within their workforce, including individuals from Minority Ethnic backgrounds, women, those who identify as Lesbian, Gay, Bisexual, or Transgender (LGBT+), and individuals with disabilities. In addition, they will look to support anyone who requires Part Time/Job share working hours. They believe that a diverse workforce leads to innovation, creativity, and better decision-making, and they are dedicated to creating an environment where everyone can thrive. Please note the appointment is subject to successful pre-employment screening i.e. asylum and immigration check, references, medical screening, and a minimum of a standard level Disclosure and Barring Service (DBS) check which includes current and spent criminal records information. Enhanced checks with barred lists will be carried out for roles that undertake 'regulated activity' which is a term related to working with children or vulnerable adults. The employer's recruitment and selection procedures reflect their commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment. If you require any of our recruitment documents in larger print / accessibility friendly, this can be arranged. No agencies please.
Aug 14, 2026
Full time
An opportunity has arisen within this Fire Service's Governance, Projects and Collaboration section for an Authority Governance Officers based in Sheffield, with agile working including home working, fire stations and other sites as required. Authority Governance Officer Location: Sheffield S1 - Agile working Hours: Full Time - 37 Hours per week (Flexi Time) Contract: Permanent Salary: £28,598- £31,022 (Grade 5) To increase subject to national pay award negotiations for 2026 Job Type: Corporate The overall purpose of the role will be to support the efficient and effective delivery of the service's Authority governance and administration arrangements, including other internal and external governance arrangements as appropriate. To be considered for this role you will have previous experience of providing governance and administration support. You must possess an awareness of how fire and rescue services are managed and have knowledge about the service's governance model and processes. The key duties will include working closely with the Legal and Monitoring Officer to plan out all the Fire and Rescue Authority meetings, book and organise the meetings, provide meeting support, create meeting packs, minutes and relevant documentation, and to support the co-ordination of annual reports and assessments. Closing date for applications is 9am on Monday 24th August 2026. Interested? To apply, please click the apply button. You will be taken to a simple CHM Recruit form where you can find out more information and complete your application by following the instructions. New starters will commence on the bottom of the salary grade and will receive increases to the top of the grade on an incremental basis. The employer offers 28 days annual leave (pro-rata) plus Bank Holidays. Annual leave increases after 5 years' service to 32 days, followed by an extra day a year up to a maximum of 37 days. They also operate a generous flexi time attendance scheme. Most of their corporate roles offer flexi time and agile working, meaning people can vary their hours to suit their commitments outside of work as agreed with their line manager. Flexi time can be accrued with a potential of up to 13 days to be taken within a year. All eligible corporate staff are auto-enrolled onto the Local Government Pension Scheme with personal contributions ranging from 5.5% to 12.5%. It is a defined benefit pension scheme that means pensions are based on salary and the length of paying into the scheme. 1/49th of your pensionable salary is added to your pot per year plus cost of living adjustments. Other benefits include (but not limited to) - enhanced sick pay, access to free on-site gyms, a cycle 2 work scheme, access to emergency services discounts across a wide variety of popular companies, enhanced maternity and paternity schemes and the opportunity to join the TransaveUK credit union. The employer is committed to cultivating a diverse and inclusive workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives and talents. They warmly welcome applications from individuals who identify with underrepresented groups within their workforce, including individuals from Minority Ethnic backgrounds, women, those who identify as Lesbian, Gay, Bisexual, or Transgender (LGBT+), and individuals with disabilities. In addition, they will look to support anyone who requires Part Time/Job share working hours. They believe that a diverse workforce leads to innovation, creativity, and better decision-making, and they are dedicated to creating an environment where everyone can thrive. Please note the appointment is subject to successful pre-employment screening i.e. asylum and immigration check, references, medical screening, and a minimum of a standard level Disclosure and Barring Service (DBS) check which includes current and spent criminal records information. Enhanced checks with barred lists will be carried out for roles that undertake 'regulated activity' which is a term related to working with children or vulnerable adults. The employer's recruitment and selection procedures reflect their commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment. If you require any of our recruitment documents in larger print / accessibility friendly, this can be arranged. No agencies please.
Project Manager Due to growth our Tamworth based client is looking for a Project Manager to join their team. Reporting to the Group Project Manager you will support key ERP and Warehouse Management System (WMS) implementation programmes, including project planning, governance, stakeholder engagement, testing, training, cutover activities, and delivery. You will also contribute to a wide range of PMO-led initiatives spanning functions such as IT, operations, supply chain, logistics, customer service, finance, HR, sales, and business transformation. Travel will also be required. As a Project Manager, you will need to have/be: Minimum of 3 years' experience in a Project Management role. PRINCE2 certification required. Strong organisational and project-planning abilities. Excellent communication and stakeholder management skills Ability to independently manage tasks and small project phases. Experience creating detailed project documentation (project plans, business cases, reports, etc.). Proficiency with project management software Excellent telephone manner and client facing experience Knowledge and experience of Microsoft Office 365. Quick learner who can learn new technologies. Driving Licence Excellent written and verbal communication A basic understanding of security and data privacy principles Details: Salary : up to 47, 000 - 52, 000 Working Hours : Full time Monday - Friday Location : Tamworth (on site full time) Duration : Permanent Role of Project Manager: Support the planning, scheduling, and delivery of projects to ensure objectives, timelines, and budgets are met. Monitor project progress, identify risks and issues, and implement corrective actions where required. Produce and maintain project documentation, including business cases, project plans, status reports, and meeting minutes. Coordinate and communicate effectively with project teams, stakeholders, and external suppliers to ensure alignment and successful delivery. Track project resources, costs, and key performance metrics, providing accurate reporting and updates. Support risk, issue, and change management processes, escalating matters appropriately when required. Contribute to the continuous improvement of PMO standards, processes, and best practices Manage multiple projects and priorities simultaneously within a fast-paced business environment Benefits of working as a Project Manager: 24 days annual leave + bank holidays Option to purchase up to 5 extra days annual leave Health Cashback Plan Pension Scheme Life Assurance Free Parking
Aug 14, 2026
Full time
Project Manager Due to growth our Tamworth based client is looking for a Project Manager to join their team. Reporting to the Group Project Manager you will support key ERP and Warehouse Management System (WMS) implementation programmes, including project planning, governance, stakeholder engagement, testing, training, cutover activities, and delivery. You will also contribute to a wide range of PMO-led initiatives spanning functions such as IT, operations, supply chain, logistics, customer service, finance, HR, sales, and business transformation. Travel will also be required. As a Project Manager, you will need to have/be: Minimum of 3 years' experience in a Project Management role. PRINCE2 certification required. Strong organisational and project-planning abilities. Excellent communication and stakeholder management skills Ability to independently manage tasks and small project phases. Experience creating detailed project documentation (project plans, business cases, reports, etc.). Proficiency with project management software Excellent telephone manner and client facing experience Knowledge and experience of Microsoft Office 365. Quick learner who can learn new technologies. Driving Licence Excellent written and verbal communication A basic understanding of security and data privacy principles Details: Salary : up to 47, 000 - 52, 000 Working Hours : Full time Monday - Friday Location : Tamworth (on site full time) Duration : Permanent Role of Project Manager: Support the planning, scheduling, and delivery of projects to ensure objectives, timelines, and budgets are met. Monitor project progress, identify risks and issues, and implement corrective actions where required. Produce and maintain project documentation, including business cases, project plans, status reports, and meeting minutes. Coordinate and communicate effectively with project teams, stakeholders, and external suppliers to ensure alignment and successful delivery. Track project resources, costs, and key performance metrics, providing accurate reporting and updates. Support risk, issue, and change management processes, escalating matters appropriately when required. Contribute to the continuous improvement of PMO standards, processes, and best practices Manage multiple projects and priorities simultaneously within a fast-paced business environment Benefits of working as a Project Manager: 24 days annual leave + bank holidays Option to purchase up to 5 extra days annual leave Health Cashback Plan Pension Scheme Life Assurance Free Parking
The Recruitment Solution have a new and exciting opportunity for a Local Business Development Manager, to sell passenger cars and LCV's to corporate clients and local businesses based within the North London area. This role offers a fantastic OTE of £50,000+ Monday to Friday. Also a company car and a host of industry leading benefits. Our client, are a well respected dealer group with a number of dealerships across the South East Region. They are a forward thinking dealer group who provide both cars and commercial vehicle services for different manufacturers and are continually looking for opportunities to grow and expand. Local Business Development Manager Responsibilities Identifying new sales opportunities through effective research and marketing Developing existing business through effective account management Customer relationship management Diary management and sales planning Maintain and develop product knowledge Commercial Awareness Proactively approaching corporate clients face to face to generate new business Meeting set Objectives •Developing new and existing business opportunities within a specified geographical area; •Promoting brand products and services, to surpass monthly, quarterly and annual targets; •Accurately and efficiently using a bespoke customer relationship management system; Local Business Development Manager Skills: Presentation and negotiation skills Proven ability to develop new business and long term relationships, effective prospecting will be a big requirement Business to Business Sales experience Motor Trade experience LCV experience would be an advantage Positive can do attitude Highly driven and customer focuses To find out more or to apply for this vacancy you can email (url removed) or call Daniel Walton on (phone number removed) or directly on (phone number removed) We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Car Sales Executive, Car Sales person, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STM Automotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit Technician. Lots of Motor Trade Jobs throughout the South East including all London and all Essex postcodes. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Aug 14, 2026
Full time
The Recruitment Solution have a new and exciting opportunity for a Local Business Development Manager, to sell passenger cars and LCV's to corporate clients and local businesses based within the North London area. This role offers a fantastic OTE of £50,000+ Monday to Friday. Also a company car and a host of industry leading benefits. Our client, are a well respected dealer group with a number of dealerships across the South East Region. They are a forward thinking dealer group who provide both cars and commercial vehicle services for different manufacturers and are continually looking for opportunities to grow and expand. Local Business Development Manager Responsibilities Identifying new sales opportunities through effective research and marketing Developing existing business through effective account management Customer relationship management Diary management and sales planning Maintain and develop product knowledge Commercial Awareness Proactively approaching corporate clients face to face to generate new business Meeting set Objectives •Developing new and existing business opportunities within a specified geographical area; •Promoting brand products and services, to surpass monthly, quarterly and annual targets; •Accurately and efficiently using a bespoke customer relationship management system; Local Business Development Manager Skills: Presentation and negotiation skills Proven ability to develop new business and long term relationships, effective prospecting will be a big requirement Business to Business Sales experience Motor Trade experience LCV experience would be an advantage Positive can do attitude Highly driven and customer focuses To find out more or to apply for this vacancy you can email (url removed) or call Daniel Walton on (phone number removed) or directly on (phone number removed) We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Car Sales Executive, Car Sales person, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STM Automotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit Technician. Lots of Motor Trade Jobs throughout the South East including all London and all Essex postcodes. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Assistant IT Manager Location: Bolton, Bury, & Halifax (Multi-site) Salary: 34,000 - 36,500 per annum (dependent on experience) Contract: Full Time Permanent Start Date: ASAP Assistant IT Manager - Multi-Academy School Group Tradewind Recruitment are delighted to be working with a successful and expanding group of schools to recruit an experienced Assistant IT Manager . This is an excellent opportunity for an IT professional looking to take the next step in their career, supporting multiple education settings and helping to deliver reliable, secure and innovative technology solutions. Working alongside the IT Manager, you'll help oversee day-to-day ICT operations across several school sites, providing leadership to onsite technicians while ensuring staff and students have access to high-quality IT services that enhance teaching, learning and business operations. The Role As Assistant IT Manager, you will: Support the management of IT services across multiple school sites. Lead, mentor and develop a team of IT Technicians. Provide 2nd and 3rd line technical support where required. Assist with planning, implementing and maintaining ICT infrastructure. Ensure systems remain secure, reliable and compliant with relevant standards. Support Microsoft 365, Active Directory, Windows Server and endpoint management. Monitor network performance and resolve infrastructure issues. Assist with hardware procurement, deployment and asset management. Support disaster recovery, backups and business continuity planning. Work closely with school leadership teams to identify technology improvements. Contribute to IT projects, including system upgrades, migrations and new technology rollouts. Maintain documentation and ensure ICT policies and procedures are followed. The Ideal Candidate We are looking for someone who has: Previous experience in an IT support or infrastructure role, ideally within education. Experience supervising or mentoring IT staff. Strong knowledge of: Microsoft Windows Server Active Directory & Group Policy Microsoft 365 Networking (Switches, VLANs, Wi-Fi, TCP/IP) Endpoint management Hardware troubleshooting Excellent communication and customer service skills. The ability to prioritise workloads across multiple sites. A proactive approach to problem solving and continuous improvement. A full UK driving licence and access to a vehicle, as travel between schools is required. In Return Tradewind Recruitment can offer: Competitive salary. Permanent full-time opportunity. Ongoing professional development. Opportunity to work within a collaborative education environment. Varied and rewarding role with genuine career progression. Dedicated consultant support throughout the recruitment process. How to Apply If you're an experienced IT professional looking to make a real impact within education, we'd love to hear from you. Apply today with your updated CV, or contact Tradewind Recruitment for a confidential discussion about this opportunity.
Aug 14, 2026
Full time
Assistant IT Manager Location: Bolton, Bury, & Halifax (Multi-site) Salary: 34,000 - 36,500 per annum (dependent on experience) Contract: Full Time Permanent Start Date: ASAP Assistant IT Manager - Multi-Academy School Group Tradewind Recruitment are delighted to be working with a successful and expanding group of schools to recruit an experienced Assistant IT Manager . This is an excellent opportunity for an IT professional looking to take the next step in their career, supporting multiple education settings and helping to deliver reliable, secure and innovative technology solutions. Working alongside the IT Manager, you'll help oversee day-to-day ICT operations across several school sites, providing leadership to onsite technicians while ensuring staff and students have access to high-quality IT services that enhance teaching, learning and business operations. The Role As Assistant IT Manager, you will: Support the management of IT services across multiple school sites. Lead, mentor and develop a team of IT Technicians. Provide 2nd and 3rd line technical support where required. Assist with planning, implementing and maintaining ICT infrastructure. Ensure systems remain secure, reliable and compliant with relevant standards. Support Microsoft 365, Active Directory, Windows Server and endpoint management. Monitor network performance and resolve infrastructure issues. Assist with hardware procurement, deployment and asset management. Support disaster recovery, backups and business continuity planning. Work closely with school leadership teams to identify technology improvements. Contribute to IT projects, including system upgrades, migrations and new technology rollouts. Maintain documentation and ensure ICT policies and procedures are followed. The Ideal Candidate We are looking for someone who has: Previous experience in an IT support or infrastructure role, ideally within education. Experience supervising or mentoring IT staff. Strong knowledge of: Microsoft Windows Server Active Directory & Group Policy Microsoft 365 Networking (Switches, VLANs, Wi-Fi, TCP/IP) Endpoint management Hardware troubleshooting Excellent communication and customer service skills. The ability to prioritise workloads across multiple sites. A proactive approach to problem solving and continuous improvement. A full UK driving licence and access to a vehicle, as travel between schools is required. In Return Tradewind Recruitment can offer: Competitive salary. Permanent full-time opportunity. Ongoing professional development. Opportunity to work within a collaborative education environment. Varied and rewarding role with genuine career progression. Dedicated consultant support throughout the recruitment process. How to Apply If you're an experienced IT professional looking to make a real impact within education, we'd love to hear from you. Apply today with your updated CV, or contact Tradewind Recruitment for a confidential discussion about this opportunity.
Customer Services Manager Location: Nottingham onsite Salary: £45,000 £50,000 base Benefits: Private healthcare, pension, 25 days holiday rising to 30 days over five years, group life insurance, income protection, gym discounts, Employee of the Quarter awards, employee referral programme and many more. At XMA, technology is only part of the story. Our success is built on talented people who are passionate about making a difference for customers, communities and each other. For over 40 years, we have helped organisations across the UK unlock the power of technology. Today, we are one of the UK s leading independent technology partners, delivering innovative solutions that drive real-world outcomes across the public and private sectors. We empower our people to grow, challenge themselves and achieve their ambitions. You will join a collaborative team where ideas are valued, development is encouraged and your contribution has a genuine impact. The opportunity We are looking for an experienced Customer Services Manager to lead, develop and inspire a high-performing customer services function. This is a hands-on leadership role with real operational ownership. You will be responsible for ensuring customers receive an excellent and consistent service while making sure the function achieves agreed service levels and protects the commercial interests of the business. You will take ownership of the day-to-day customer service operation, leading the team, managing performance and capacity, resolving escalations and improving how the department works. What you ll be doing You will lead, coach and develop a Customer Services team of six to eight people, creating a culture of accountability, ownership and excellent customer service. You will maintain control of workloads, ticket queues, backlogs and operational priorities while ensuring agreed service levels are consistently achieved. A key part of the role will be identifying opportunities for improvement. You will use operational data and Power BI to understand demand, capacity and risk, while driving continuous improvement through root-cause analysis, process simplification, standardisation and automation. You will also: Take ownership of escalations and service recovery for strategic customers. Maintain oversight of commercially important issues, including credits, invoicing queries, returns and warranties. Develop the team through training, cross-skilling, succession planning and clear development plans. Build strong relationships across the wider business to resolve issues and improve customer outcomes. Lead daily operational reviews, weekly performance meetings and monthly service reporting. What we re looking for You will be an established customer service or customer operations leader who is comfortable combining people leadership with operational delivery. You will know how to manage a busy service environment, use KPIs and data to improve performance, and bring structure and control to competing priorities. We are particularly interested in candidates with: Significant experience leading a customer services, customer operations or service delivery function. Strong people leadership, coaching and performance management experience. Experience managing high-volume operations, SLAs, workloads and backlogs. A track record of improving processes and reducing repeat customer demand. Good commercial awareness, ideally across post-sales processes such as credits, returns, warranties or invoicing. Confidence using management information and operational data to make decisions. Strong stakeholder management and communication skills. Experience using customer service, ERP or ticket-management systems. Experience within a technology, distribution or B2B environment would be particularly valuable, as would experience using Power BI, Halo, Ivanti, Prism or similar platforms. Lean, Six Sigma, ITIL or other continuous improvement qualifications would also be advantageous. Inclusion and belonging We believe diverse perspectives, experiences and backgrounds make us stronger. We are committed to creating a workplace where everyone feels respected, valued and empowered to be their authentic self. We foster an inclusive culture where colleagues can thrive regardless of age, disability, gender identity, race, ethnicity, religion or belief, sexual orientation, neurodiversity, caring responsibilities, socioeconomic background or any other aspect of their identity. Our goal is to ensure every employee has the opportunity to grow, contribute and succeed in an environment built on fairness, respect and belonging. Creating an inclusive workplace is an ongoing journey, and we remain committed to listening, learning and taking meaningful action so that all our people can achieve their full potential. Disability Confident Leader We are proud to be a Disability Confident Leader as part of the Government s Disability Confident scheme. This reflects our commitment to removing barriers and ensuring disabled people have equal opportunities to join, develop and progress within our organisation. As part of this commitment, we operate a Guaranteed Interview Scheme, offering an interview to candidates with a disability who meet the essential criteria for the role. We will always consider reasonable adjustments throughout the recruitment process and during employment, ensuring candidates and colleagues can participate fully and perform at their best. If you require an adjustment during the application or interview process, please contact our recruitment team using the details provided on the application page.
Aug 14, 2026
Full time
Customer Services Manager Location: Nottingham onsite Salary: £45,000 £50,000 base Benefits: Private healthcare, pension, 25 days holiday rising to 30 days over five years, group life insurance, income protection, gym discounts, Employee of the Quarter awards, employee referral programme and many more. At XMA, technology is only part of the story. Our success is built on talented people who are passionate about making a difference for customers, communities and each other. For over 40 years, we have helped organisations across the UK unlock the power of technology. Today, we are one of the UK s leading independent technology partners, delivering innovative solutions that drive real-world outcomes across the public and private sectors. We empower our people to grow, challenge themselves and achieve their ambitions. You will join a collaborative team where ideas are valued, development is encouraged and your contribution has a genuine impact. The opportunity We are looking for an experienced Customer Services Manager to lead, develop and inspire a high-performing customer services function. This is a hands-on leadership role with real operational ownership. You will be responsible for ensuring customers receive an excellent and consistent service while making sure the function achieves agreed service levels and protects the commercial interests of the business. You will take ownership of the day-to-day customer service operation, leading the team, managing performance and capacity, resolving escalations and improving how the department works. What you ll be doing You will lead, coach and develop a Customer Services team of six to eight people, creating a culture of accountability, ownership and excellent customer service. You will maintain control of workloads, ticket queues, backlogs and operational priorities while ensuring agreed service levels are consistently achieved. A key part of the role will be identifying opportunities for improvement. You will use operational data and Power BI to understand demand, capacity and risk, while driving continuous improvement through root-cause analysis, process simplification, standardisation and automation. You will also: Take ownership of escalations and service recovery for strategic customers. Maintain oversight of commercially important issues, including credits, invoicing queries, returns and warranties. Develop the team through training, cross-skilling, succession planning and clear development plans. Build strong relationships across the wider business to resolve issues and improve customer outcomes. Lead daily operational reviews, weekly performance meetings and monthly service reporting. What we re looking for You will be an established customer service or customer operations leader who is comfortable combining people leadership with operational delivery. You will know how to manage a busy service environment, use KPIs and data to improve performance, and bring structure and control to competing priorities. We are particularly interested in candidates with: Significant experience leading a customer services, customer operations or service delivery function. Strong people leadership, coaching and performance management experience. Experience managing high-volume operations, SLAs, workloads and backlogs. A track record of improving processes and reducing repeat customer demand. Good commercial awareness, ideally across post-sales processes such as credits, returns, warranties or invoicing. Confidence using management information and operational data to make decisions. Strong stakeholder management and communication skills. Experience using customer service, ERP or ticket-management systems. Experience within a technology, distribution or B2B environment would be particularly valuable, as would experience using Power BI, Halo, Ivanti, Prism or similar platforms. Lean, Six Sigma, ITIL or other continuous improvement qualifications would also be advantageous. Inclusion and belonging We believe diverse perspectives, experiences and backgrounds make us stronger. We are committed to creating a workplace where everyone feels respected, valued and empowered to be their authentic self. We foster an inclusive culture where colleagues can thrive regardless of age, disability, gender identity, race, ethnicity, religion or belief, sexual orientation, neurodiversity, caring responsibilities, socioeconomic background or any other aspect of their identity. Our goal is to ensure every employee has the opportunity to grow, contribute and succeed in an environment built on fairness, respect and belonging. Creating an inclusive workplace is an ongoing journey, and we remain committed to listening, learning and taking meaningful action so that all our people can achieve their full potential. Disability Confident Leader We are proud to be a Disability Confident Leader as part of the Government s Disability Confident scheme. This reflects our commitment to removing barriers and ensuring disabled people have equal opportunities to join, develop and progress within our organisation. As part of this commitment, we operate a Guaranteed Interview Scheme, offering an interview to candidates with a disability who meet the essential criteria for the role. We will always consider reasonable adjustments throughout the recruitment process and during employment, ensuring candidates and colleagues can participate fully and perform at their best. If you require an adjustment during the application or interview process, please contact our recruitment team using the details provided on the application page.
