Full job description Creams Café is an Italian Gelato Dessert Franchise parlour serving Waffles, Crepes, Milkshakes, coffee, cakes and amazing Gelato Ice Cream. As the UK s leading dessert parlour, we are looking to recruit a highly-motivated person and experienced General Manager for our restaurant. Great people skills and communication skills are key to this role, the person we are looking for will need to have positive energy, can think on their feet and bring fun to the workplace as well as provide excellent customer service in a fast-moving environment. As an ambitious Restaurant Manager, you will have a keen eye for detail, have strong financial acumen as well as sales building skills and can demonstrate these through your recent role successes. Ideally an established General Manager in a large busy operation. We are looking for a manager who is passionate about delivering great customer service. If you have the passion to be guest obsessed, are driven to deliver exceptional standards and relish the challenge of taking on this store which has the potential to go from being great to outstanding, then please get in touch. Responsibilities: - Oversee all aspects of the daily operations of the hotel, including front desk, housekeeping, food and beverage, and maintenance departments - Develop and implement strategies to achieve financial targets and maximize profitability - Ensure high levels of customer satisfaction by providing exceptional service and resolving any guest issues or complaints - Hire, train, and supervise staff members to ensure they are performing their duties effectively and efficiently - Develop and maintain relationships with key stakeholders, including vendors, suppliers, and local community organizations - Monitor and enforce compliance with health and safety regulations and food handling guidelines - Create and implement policies and procedures to improve operational efficiency and guest satisfaction - Conduct regular inspections of the hotel facilities to ensure cleanliness, maintenance, and adherence to brand standards - Collaborate with the sales and marketing team to develop promotional strategies and increase revenue Experience: - Previous experience in a managerial role within the hospitality industry - Strong knowledge of food preparation, culinary techniques, bartending, and food safety regulations - Proven leadership skills with the ability to motivate and inspire a team - Excellent communication skills, both verbal and written - Strong organizational skills with the ability to multitask and prioritize effectively - Proficient in computer software applications related to hotel management Job Type: Full-time, minimum 45 hours per week Salary is based on experience. Note: This job description is not intended to be all-inclusive. The General Manager may perform other related duties as assigned. Please submit your resume highlighting your relevant experience for consideration. Job Types: Full-time, Permanent Benefits: Company pension Discounted or free food Employee discount Free parking Store discount Ability to commute/relocate: Coventry, West Midlands: reliably commute or plan to relocate before starting work (required) Experience: Hospitality: 5 years (required) Customer service: 5 years (required) Management: 5 years (required) Licence/Certification: Driving Licence (preferred) Work Location: In person Pay: £28,000.00-£32,000.00 per year Benefits: Company pension Discounted or free food Employee discount Free parking On-site parking Sick pay Work Location: In person
Aug 15, 2026
Full time
Full job description Creams Café is an Italian Gelato Dessert Franchise parlour serving Waffles, Crepes, Milkshakes, coffee, cakes and amazing Gelato Ice Cream. As the UK s leading dessert parlour, we are looking to recruit a highly-motivated person and experienced General Manager for our restaurant. Great people skills and communication skills are key to this role, the person we are looking for will need to have positive energy, can think on their feet and bring fun to the workplace as well as provide excellent customer service in a fast-moving environment. As an ambitious Restaurant Manager, you will have a keen eye for detail, have strong financial acumen as well as sales building skills and can demonstrate these through your recent role successes. Ideally an established General Manager in a large busy operation. We are looking for a manager who is passionate about delivering great customer service. If you have the passion to be guest obsessed, are driven to deliver exceptional standards and relish the challenge of taking on this store which has the potential to go from being great to outstanding, then please get in touch. Responsibilities: - Oversee all aspects of the daily operations of the hotel, including front desk, housekeeping, food and beverage, and maintenance departments - Develop and implement strategies to achieve financial targets and maximize profitability - Ensure high levels of customer satisfaction by providing exceptional service and resolving any guest issues or complaints - Hire, train, and supervise staff members to ensure they are performing their duties effectively and efficiently - Develop and maintain relationships with key stakeholders, including vendors, suppliers, and local community organizations - Monitor and enforce compliance with health and safety regulations and food handling guidelines - Create and implement policies and procedures to improve operational efficiency and guest satisfaction - Conduct regular inspections of the hotel facilities to ensure cleanliness, maintenance, and adherence to brand standards - Collaborate with the sales and marketing team to develop promotional strategies and increase revenue Experience: - Previous experience in a managerial role within the hospitality industry - Strong knowledge of food preparation, culinary techniques, bartending, and food safety regulations - Proven leadership skills with the ability to motivate and inspire a team - Excellent communication skills, both verbal and written - Strong organizational skills with the ability to multitask and prioritize effectively - Proficient in computer software applications related to hotel management Job Type: Full-time, minimum 45 hours per week Salary is based on experience. Note: This job description is not intended to be all-inclusive. The General Manager may perform other related duties as assigned. Please submit your resume highlighting your relevant experience for consideration. Job Types: Full-time, Permanent Benefits: Company pension Discounted or free food Employee discount Free parking Store discount Ability to commute/relocate: Coventry, West Midlands: reliably commute or plan to relocate before starting work (required) Experience: Hospitality: 5 years (required) Customer service: 5 years (required) Management: 5 years (required) Licence/Certification: Driving Licence (preferred) Work Location: In person Pay: £28,000.00-£32,000.00 per year Benefits: Company pension Discounted or free food Employee discount Free parking On-site parking Sick pay Work Location: In person
General Manager Liverpool Up to 45,000 + Benefit We are working with a fast-growing, internationally recognised restaurant brand to recruit a General Manager for one of its Liverpool locations. This is an exciting opportunity to join a people-focused business with ambitious UK expansion plans, offering genuine career progression and the chance to be part of a dynamic leadership team. As General Manager, you will take full ownership of the restaurant, leading a high-performing team while driving sales, profitability, operational excellence and exceptional guest experiences. Key Responsibilities Full P&L accountability for the restaurant. Lead, coach and develop a large management and team member population. Drive sales performance and operational standards. Ensure compliance with all health & safety and food safety regulations. Create a positive culture that delivers both strong team engagement and commercial results. Maintain exceptional customer service standards. About You Existing General Manager or experienced Deputy Manager ready to step up. Background within hospitality, restaurants, quick-service restaurants or branded food retail. Strong commercial awareness with a good understanding of P&L management. Passionate about developing people and building high-performing teams. Excellent operational and organisational skills. The Package Salary up to 45,000 Performance bonus Healthcare cash plan Electric car scheme Excellent progression opportunities within a growing business. BBBH36499
Aug 15, 2026
Full time
General Manager Liverpool Up to 45,000 + Benefit We are working with a fast-growing, internationally recognised restaurant brand to recruit a General Manager for one of its Liverpool locations. This is an exciting opportunity to join a people-focused business with ambitious UK expansion plans, offering genuine career progression and the chance to be part of a dynamic leadership team. As General Manager, you will take full ownership of the restaurant, leading a high-performing team while driving sales, profitability, operational excellence and exceptional guest experiences. Key Responsibilities Full P&L accountability for the restaurant. Lead, coach and develop a large management and team member population. Drive sales performance and operational standards. Ensure compliance with all health & safety and food safety regulations. Create a positive culture that delivers both strong team engagement and commercial results. Maintain exceptional customer service standards. About You Existing General Manager or experienced Deputy Manager ready to step up. Background within hospitality, restaurants, quick-service restaurants or branded food retail. Strong commercial awareness with a good understanding of P&L management. Passionate about developing people and building high-performing teams. Excellent operational and organisational skills. The Package Salary up to 45,000 Performance bonus Healthcare cash plan Electric car scheme Excellent progression opportunities within a growing business. BBBH36499
Assistant restaurant general manager Welcome to KFC. Home of the real ones. We sell the worlds best chicken. Weve done it for a long old time since 1939, when the idea of finger lickin good chicken popped into our Colonels head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago click apply for full job details
Aug 15, 2026
Full time
Assistant restaurant general manager Welcome to KFC. Home of the real ones. We sell the worlds best chicken. Weve done it for a long old time since 1939, when the idea of finger lickin good chicken popped into our Colonels head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago click apply for full job details
Assistant restaurant general manager Welcome to KFC. Home of the real ones. We sell the worlds best chicken. Weve done it for a long old time since 1939, when the idea of finger lickin good chicken popped into our Colonels head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago click apply for full job details
Aug 15, 2026
Full time
Assistant restaurant general manager Welcome to KFC. Home of the real ones. We sell the worlds best chicken. Weve done it for a long old time since 1939, when the idea of finger lickin good chicken popped into our Colonels head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago click apply for full job details
Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service, Excellence The role: Multiskilled Host Acting as the heart of the office, our Hosts anticipate customer needs and provide a 'hassle-free' workplace experience that's designed to make life easier and enhance our customers' well-being. Hosts deliver people-focused, anticipatory services in order to provide a cohesive and connected workplace experience for building occupants and visitors. Hosts will enhance the moments that matter throughout a colleague's working day. Our Hosts are the first point of contact when people enter the building, providing a warm welcome to colleagues and building visitors alike and being knowledgeable about the local area. They are at the forefront of delivering a positive office experience; being the first point-of-contact for building users throughout the day, acting as a liaison between the occupants and the wider workplace team for all building and housekeeping services to keep our client workspace running smoothly. Supporting colleagues in using meeting room technology, delivering engagement activities and games for wellbeing, ensuring consumables are stocked, and ensuring the building is reset so each day it looks like it did on 'day one'. At larger locations Hosts manage meetings and event spaces. From greeting guests to assisting with bookings, catering, AV and other event activities; Hosts ensure everything runs smoothly so our client can concentrate on enjoying their event. We ensure an exceptional workplace experience journey for our colleagues and clients alike. It's about detail, best practice, knowing what good looks like and then raising the bar. Key responsibilities are as follows: To deliver a best in class Front of House service to welcome clients, visitors, colleagues and business partners at all times. To plan and prioritise own work allocation according to the needs of the site as determined by your Line Manager Carry out daily building walks to ensure all floors are tidy, compliant and reset back to 'day one' and proactively manage any issues identified. This includes health, safety and security checks each day in alignment with the daily checklist. Act as the go to' for your floor neighbourhoods and see yourself as an extension of BT and promote their culture and values in everything you do. Provide proactive, innovative solutions and resolution of BT colleague issues and provide visible assistance when required. Activity planning and delivery to support BT colleague engagement Support the wider FM team, ensuring the site always remains compliant with current Health & Safety legislation Ensure all building communications are up to date and in line with company expectations and have relevant information always displayed Ensure that all requests made via the Facilities Helpdesk are entered on to the system in a timely manner and that completed jobs are updated through the CAFM systems within the contractual SLA Engage with other service partners, such as housekeeping and security to ensure prompt and effective request solutions and close out Provide Front of House / Reception services, work across and deliver services across different floors and support all meetings and events as required Provide basic housekeeping duties across your areas of work, including but not limited to: loading and unloading of dishwashers, general spot cleaning of highly utilised areas, meeting room and communal area resets and general upkeep of kitchen facilities. Ensure floor and kitchen consumables are monitored, ordered and re-stocked as and when required. Assist and co-ordinate with the in-house Engineering team to ensure all tasks are completed within SLA and to a quality standard Always promote and maintain the core values of CBRE Provide porterage and event set up support as and when required. Monitor and report as needed on building occupancy and utilization To provide any other administrative duties as required To ensure there is a pleasant and positive working environment for BT business colleagues with hosts who are available and accessible within the building To build relationships with clients and colleagues, ensuring they have everything they need for their working day and ensure all workplace facilities are maintained and inspected regularly. To be proactively visible in all areas of the building Deliver site inductions to new client colleagues and building users To communicate effectively and appropriately - using verbal and written channels in both a proactive and professional manner Utilise skills and knowledge to join/become a subject matter expert and/or champion to support with continuous improvement and innovations Person Specification: Previous experience in a customer-facing role is essential. Excellent communication and customer service skills with a high level of attention to detail. Ability to seek out opportunities for continuous improvement and portray vision, values and passion. Exceptional written and verbal communication skills Ability to successfully multitask and able to adjust tasks in accordance with changing deadlines and priorities in a high-pressured environment. Organised, independent and self-motivated, enthusiastic, dependable, detail-oriented, flexible in scheduling and prioritisation. Flexible approach to work Understands and appreciates the importance of using discretion at all times Does not let issues go; follows up on issues through to resolution. Our mission: To build a world-class business through exceptional service and exceptional people Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we'd still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future.
Aug 15, 2026
Full time
Global Workplace Solutions is a division of CBRE providing integrated solutions across large multi-discipline property portfolios. We are an organisation that has people at the heart of its culture and our aim for this account is to deliver an exceptional service to BT. Our BT Workplace team provide a full range of building maintenance services to their 7,000 buildings in the UK, from commercial offices and telephone exchanges to call centres and retail shops. We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service, Excellence The role: Multiskilled Host Acting as the heart of the office, our Hosts anticipate customer needs and provide a 'hassle-free' workplace experience that's designed to make life easier and enhance our customers' well-being. Hosts deliver people-focused, anticipatory services in order to provide a cohesive and connected workplace experience for building occupants and visitors. Hosts will enhance the moments that matter throughout a colleague's working day. Our Hosts are the first point of contact when people enter the building, providing a warm welcome to colleagues and building visitors alike and being knowledgeable about the local area. They are at the forefront of delivering a positive office experience; being the first point-of-contact for building users throughout the day, acting as a liaison between the occupants and the wider workplace team for all building and housekeeping services to keep our client workspace running smoothly. Supporting colleagues in using meeting room technology, delivering engagement activities and games for wellbeing, ensuring consumables are stocked, and ensuring the building is reset so each day it looks like it did on 'day one'. At larger locations Hosts manage meetings and event spaces. From greeting guests to assisting with bookings, catering, AV and other event activities; Hosts ensure everything runs smoothly so our client can concentrate on enjoying their event. We ensure an exceptional workplace experience journey for our colleagues and clients alike. It's about detail, best practice, knowing what good looks like and then raising the bar. Key responsibilities are as follows: To deliver a best in class Front of House service to welcome clients, visitors, colleagues and business partners at all times. To plan and prioritise own work allocation according to the needs of the site as determined by your Line Manager Carry out daily building walks to ensure all floors are tidy, compliant and reset back to 'day one' and proactively manage any issues identified. This includes health, safety and security checks each day in alignment with the daily checklist. Act as the go to' for your floor neighbourhoods and see yourself as an extension of BT and promote their culture and values in everything you do. Provide proactive, innovative solutions and resolution of BT colleague issues and provide visible assistance when required. Activity planning and delivery to support BT colleague engagement Support the wider FM team, ensuring the site always remains compliant with current Health & Safety legislation Ensure all building communications are up to date and in line with company expectations and have relevant information always displayed Ensure that all requests made via the Facilities Helpdesk are entered on to the system in a timely manner and that completed jobs are updated through the CAFM systems within the contractual SLA Engage with other service partners, such as housekeeping and security to ensure prompt and effective request solutions and close out Provide Front of House / Reception services, work across and deliver services across different floors and support all meetings and events as required Provide basic housekeeping duties across your areas of work, including but not limited to: loading and unloading of dishwashers, general spot cleaning of highly utilised areas, meeting room and communal area resets and general upkeep of kitchen facilities. Ensure floor and kitchen consumables are monitored, ordered and re-stocked as and when required. Assist and co-ordinate with the in-house Engineering team to ensure all tasks are completed within SLA and to a quality standard Always promote and maintain the core values of CBRE Provide porterage and event set up support as and when required. Monitor and report as needed on building occupancy and utilization To provide any other administrative duties as required To ensure there is a pleasant and positive working environment for BT business colleagues with hosts who are available and accessible within the building To build relationships with clients and colleagues, ensuring they have everything they need for their working day and ensure all workplace facilities are maintained and inspected regularly. To be proactively visible in all areas of the building Deliver site inductions to new client colleagues and building users To communicate effectively and appropriately - using verbal and written channels in both a proactive and professional manner Utilise skills and knowledge to join/become a subject matter expert and/or champion to support with continuous improvement and innovations Person Specification: Previous experience in a customer-facing role is essential. Excellent communication and customer service skills with a high level of attention to detail. Ability to seek out opportunities for continuous improvement and portray vision, values and passion. Exceptional written and verbal communication skills Ability to successfully multitask and able to adjust tasks in accordance with changing deadlines and priorities in a high-pressured environment. Organised, independent and self-motivated, enthusiastic, dependable, detail-oriented, flexible in scheduling and prioritisation. Flexible approach to work Understands and appreciates the importance of using discretion at all times Does not let issues go; follows up on issues through to resolution. Our mission: To build a world-class business through exceptional service and exceptional people Why CBRE? Salary & Benefits: Enjoy a competitive salary with a comprehensive benefits programme, designed to make sure you feel valued in your role, with benefits that support the mental, physical, emotional and financial health for you and your family. Learning & Development: Access LinkedIn Learning from day one with over 16,000 courses available, grow through our internal career pathways an unlimited training support on Talent Coach. Values-Based Culture: We encourage new ways of working, driving innovation, whilst always living to our RISE values. Respect, Integrity, Service and Excellence. Positive Work Environment: Over 74% of our colleagues would recommend us as a great place to work, according to our latest internal engagement survey. Volunteering Days: Benefit from 2 paid volunteering days per year. Exclusive Discounts: Nuffield gym memberships and restaurant discount cards At CBRE, we value diversity and believe that everyone is extraordinary in their own way. We are an inclusive employer. Even if you are not sure you fit all the requirements for a particular role, we'd still love to hear from you. There may be another opportunity within CBRE that is more suitable for you now or in the future.
Yellow 42 Recruitment are currently recruiting for an assistant manager for a 5 star hotel in Ayrshire for their fine dining outlet. This role would suit someone who is ready to step up from being a supervisor or an assistant manager in a smaller establishment, ready to make the move. What you need to demonstrate Able to manage multiple outlets and a large number of staff. Effectively manage distribution of workload amongst self and direct reports Respond appropriately to guest needs during hours of operation Lead the team by setting a positive example Monitor employees to ensure performance expectations are met. Conduct appraisals in line with guidance given from the F&B Services Manager in line with completion dates Lead the team by creating an environment in which direct reports can take responsibility and authority for their own work and development In conjunction with the F&B Services Manager, develop and implement Training programmes for Departments Lead the team by communicating effectively Display an understanding of the impact that menu choice has on productivity and profitability Initiate and maintain timely recording of and follow-up of all bookings Conduct performance or reviews with direct reports as necessary on a timely basis Provide creative methods for improving Customer Service Continuously review and improve internal operations methods in own Department and suggest to other Departments how they might assist in general improvements through appropriate forum To generate new ideas for service and products that will maintain a competitive and leading edge over our competitors Who you are Must be able to communicate effectively in spoken and written English. Previous experience of working in luxury hotel environment at Senior Head Waiter or Assistant Outlet Manager Level or above is essential Degree/HND or equivalent preferred Ability to analyse financial information and prepare budget and outlet goals and to monitor and control payroll and other costs preferred Must be resourceful, creative and maintain flexibility. Be able to lead a team by creating the right example, training, motivating and mentoring to achieve desired ends Comprehensive computer skills preferred Intermediate or Elementary Food Hygiene Certificate desirable Personal License Holder desirable What is on offer Salary £31.5k or above DOE Subsidised live in accommodation if required Access to a meal on duty in the staff canteen. Friends & Family Rooms Programme - discounted room rates Discounts available at the Food & Beverage outlets Resort Facilities use of the Spa, Gym and facilities Discounted room rates at all company properties. Uniforms - a uniform will be provided, and items will be laundered at the Company's expense. Employee Assistance Programme offering a range of Employee Assistance Help Lines. Ongoing training and development, first-class hospitality training & Apprenticeship programmes are available PLEASE NOTE THAT THERE IS NO SPONSORSHIP VISA IN PLACE FOR THIS ROLE - FULL RIGHT TO WORK IN UK IS ESSENTIAL
Aug 15, 2026
Full time
Yellow 42 Recruitment are currently recruiting for an assistant manager for a 5 star hotel in Ayrshire for their fine dining outlet. This role would suit someone who is ready to step up from being a supervisor or an assistant manager in a smaller establishment, ready to make the move. What you need to demonstrate Able to manage multiple outlets and a large number of staff. Effectively manage distribution of workload amongst self and direct reports Respond appropriately to guest needs during hours of operation Lead the team by setting a positive example Monitor employees to ensure performance expectations are met. Conduct appraisals in line with guidance given from the F&B Services Manager in line with completion dates Lead the team by creating an environment in which direct reports can take responsibility and authority for their own work and development In conjunction with the F&B Services Manager, develop and implement Training programmes for Departments Lead the team by communicating effectively Display an understanding of the impact that menu choice has on productivity and profitability Initiate and maintain timely recording of and follow-up of all bookings Conduct performance or reviews with direct reports as necessary on a timely basis Provide creative methods for improving Customer Service Continuously review and improve internal operations methods in own Department and suggest to other Departments how they might assist in general improvements through appropriate forum To generate new ideas for service and products that will maintain a competitive and leading edge over our competitors Who you are Must be able to communicate effectively in spoken and written English. Previous experience of working in luxury hotel environment at Senior Head Waiter or Assistant Outlet Manager Level or above is essential Degree/HND or equivalent preferred Ability to analyse financial information and prepare budget and outlet goals and to monitor and control payroll and other costs preferred Must be resourceful, creative and maintain flexibility. Be able to lead a team by creating the right example, training, motivating and mentoring to achieve desired ends Comprehensive computer skills preferred Intermediate or Elementary Food Hygiene Certificate desirable Personal License Holder desirable What is on offer Salary £31.5k or above DOE Subsidised live in accommodation if required Access to a meal on duty in the staff canteen. Friends & Family Rooms Programme - discounted room rates Discounts available at the Food & Beverage outlets Resort Facilities use of the Spa, Gym and facilities Discounted room rates at all company properties. Uniforms - a uniform will be provided, and items will be laundered at the Company's expense. Employee Assistance Programme offering a range of Employee Assistance Help Lines. Ongoing training and development, first-class hospitality training & Apprenticeship programmes are available PLEASE NOTE THAT THERE IS NO SPONSORSHIP VISA IN PLACE FOR THIS ROLE - FULL RIGHT TO WORK IN UK IS ESSENTIAL
Playful Productions Playful Productions founded in 2010 by Matthew Byam Shaw, Nia Janis and Nick Salmon is one of the most eminent, independent theatre production companies in the West End. Recent and current producing and general management work includes Pride, Inter Alia, Wicked, Moulin Rouge! The Musical, MJ The Musical, Born with Teeth and The Fifth Step. We also have many plays and musicals in development and pre-production. We are one of the West End's largest employers and we are passionate about presenting high-quality shows to audiences across the UK and beyond. We are committed to a workplace culture that embraces equality, diversity and inclusion across all departments. Overview Provide dedicated and high-level executive and administrative support to Producer and Company Director Nia Janis across all aspects of her work at Playful Productions including the development, production and ongoing management of theatre productions in the West End, nationally and internationally. This role is pivotal in providing seamless executive support that enables Nia to manage the fast pace and heavy workload that her schedule demands. This is a highly trusted role requiring outstanding judgement, anticipation, organisation and relationship management. Reports to - Nia Janis Line Manager - Nia Janis and Head of People & Culture Executive Support Provide exceptional day-to-day executive support across all areas of Nia's work. Function as a trusted gatekeeper, representative and deputy. Act as the first point of contact for matters relating to Nia, ensuring requests are appropriately managed and triaged and that deadlines are met. Make informed decisions on routine matters, knowing when to act independently and when to seek guidance. Be pre-emptive and several steps ahead at all times. Work at pace, supporting Nia's heavy, urgent workload. Manage highly confidential information with discretion and diplomacy. Coordinate internal sign-offs and approvals requiring Nia's input. Prepare agendas, briefing papers, research, presentations and meeting notes. Prepare, proofread and format documents and presentations to an exceptionally high standard with a strong attention to detail. Arrange meeting spaces, hospitality and technology requirements, and ensure guests are welcomed appropriately. Manage travel, accommodation, restaurants, hospitality, theatre tickets and logistics. Process expenses and invoices accurately and in accordance with company procedures. Attending meetings, rehearsals, performances and events as required. Diary & Time Management Take full ownership and responsibility for an exceptionally busy diary. Forward plan weeks, months and production cycles ahead. Anticipate Nia's requirements and ensure she has the information, resources and preparation she needs. Understand the purpose and desired outcome of every meeting. Be agile, nimble and positive when approaching diary management. Maintain excellent relationships when plans change. Ensure meeting actions are communicated and actioned, disseminating information across the team on Nia's behalf. Inbox & Communication Manage Nia's inbox proactively; flagging, folderising, deleting, archiving and drafting responses where appropriate. Identify priorities and ensure important correspondence never stalls. Brief Nia on key correspondence and recommend actions or responses where appropriate. Draft correspondence in Nia's tone and style where appropriate. Ensure communication flows smoothly between investors, creative teams and all external stakeholders. Take a pivotal role in communicating information across the Directors, Managing Director and Finance Director. Manage invitations, RSVPs and follow-up communications. Maintain accurate contact databases and filing systems. Answer and screen telephone calls, taking accurate messages and handling any general enquiries with the Playful team. Production Knowledge & Support Develop and maintain an in-depth understanding of Playful's and Nia's slates of productions. Develop a comprehensive understanding of Playful's productions and key stakeholders in order to anticipate needs and provide seamless support. Understand the lifecycle of commercial theatre productions from development through to closure. Understand the requirements of key production milestones including readings, workshops, auditions, rehearsals, technical rehearsals, previews, press nights, running periods, recasts and closings. Anticipate production requirements before they become urgent. Maintain awareness of theatre industry developments, new productions and emerging talent. Work collaboratively across all Playful departments to support company-wide initiatives, events and production activity as required. Keep abreast of new talent in the industry, productions opening and general trends in the West End. Stakeholder Relationships Represent Nia and Playful professionally at all times. Build trusted relationships with producers, general managers, company managers, theatre owners, investors, creative teams, agents, lawyers, marketing teams, press representatives and members of the Playful team. Become a reliable first point of contact for key external relationships. Coordinate gifts, hospitality and relationship-management activity for key stakeholders. Digital & Social Media Manage Nia's professional social media accounts. Draft, schedule and coordinate content for social media accounts. Maintain biographies, proof the website and professional profiles. Respond to general enquiries from artists, agents, writers and other industry contacts on behalf of Nia where appropriate. General Develop an in-depth understanding of Nia's working style, priorities and preferences to provide seamless support. Maintain an up-to-date understanding of Nia's wider activities, responsibilities and external commitments in order to provide proactive support. Provide excellent judgement when prioritising competing demands. Manage VIP invitations, guest lists and special events as required. Support the planning and delivery of press nights, readings, workshops, investor events, special projects, VIP visits and industry engagements. Take minutes and record actions at meetings where required. Coordinate couriers and ad hoc logistical arrangements where required. Embody Playful's values of Respect, Collaboration, Hard Work, High Standards, Success and Playfulness. Undertake other duties appropriate to the role. Provide ad hoc personal support as and when required. Person Specification Essential Attributes Extensive experience supporting a senior executive/leader 1:1, ideally in commercial theatre, entertainment or a comparable fast-paced environment. Outstanding diary and inbox management. Exceptional organisational ability with meticulous attention to detail. Excellent written, verbal and interpersonal communication. Proven ability to manage upwards with confidence and tact. Naturally proactive with the ability to anticipate needs several steps ahead. Excellent stakeholder management and relationship-building skills. Demonstrable understanding of the commercial theatre industry, its stakeholders and production processes. Calm under pressure with excellent judgement. High levels of integrity and discretion. Advanced Microsoft Office and Google Workspace skills. Experience managing professional social media accounts. A genuine interest in building a long-term career in executive support within the creative industries. Desirable Attributes Experience supporting a commercial theatre producer or senior creative leader. Knowledge of the West End, Broadway and commercial theatre producing. Experience of proof reading. Experience of liaising with artists. Hours and Place of Work 09.00 - 19.00 Monday to Friday with one hour for lunch. The successful candidate will be expected to work flexibly, including occasional evenings and weekends, and to provide support outside standard office hours where operationally required. The Executive Assistant will be based in the Playful office and might also be expected to accompany Nia to meetings, events and rehearsals as required. Annual Holiday 20 days' holiday during each holiday year, rising to 22 days after two years and 25 days after five years of service, in addition to Bank and Public Holidays. Contract - Permanent. Salary - Competitive and according to experience. All applicants must be eligible to work in the UK. This job description may be amended from time to time to reflect the evolving needs of Playful Productions and its production portfolio.
Aug 15, 2026
Full time
Playful Productions Playful Productions founded in 2010 by Matthew Byam Shaw, Nia Janis and Nick Salmon is one of the most eminent, independent theatre production companies in the West End. Recent and current producing and general management work includes Pride, Inter Alia, Wicked, Moulin Rouge! The Musical, MJ The Musical, Born with Teeth and The Fifth Step. We also have many plays and musicals in development and pre-production. We are one of the West End's largest employers and we are passionate about presenting high-quality shows to audiences across the UK and beyond. We are committed to a workplace culture that embraces equality, diversity and inclusion across all departments. Overview Provide dedicated and high-level executive and administrative support to Producer and Company Director Nia Janis across all aspects of her work at Playful Productions including the development, production and ongoing management of theatre productions in the West End, nationally and internationally. This role is pivotal in providing seamless executive support that enables Nia to manage the fast pace and heavy workload that her schedule demands. This is a highly trusted role requiring outstanding judgement, anticipation, organisation and relationship management. Reports to - Nia Janis Line Manager - Nia Janis and Head of People & Culture Executive Support Provide exceptional day-to-day executive support across all areas of Nia's work. Function as a trusted gatekeeper, representative and deputy. Act as the first point of contact for matters relating to Nia, ensuring requests are appropriately managed and triaged and that deadlines are met. Make informed decisions on routine matters, knowing when to act independently and when to seek guidance. Be pre-emptive and several steps ahead at all times. Work at pace, supporting Nia's heavy, urgent workload. Manage highly confidential information with discretion and diplomacy. Coordinate internal sign-offs and approvals requiring Nia's input. Prepare agendas, briefing papers, research, presentations and meeting notes. Prepare, proofread and format documents and presentations to an exceptionally high standard with a strong attention to detail. Arrange meeting spaces, hospitality and technology requirements, and ensure guests are welcomed appropriately. Manage travel, accommodation, restaurants, hospitality, theatre tickets and logistics. Process expenses and invoices accurately and in accordance with company procedures. Attending meetings, rehearsals, performances and events as required. Diary & Time Management Take full ownership and responsibility for an exceptionally busy diary. Forward plan weeks, months and production cycles ahead. Anticipate Nia's requirements and ensure she has the information, resources and preparation she needs. Understand the purpose and desired outcome of every meeting. Be agile, nimble and positive when approaching diary management. Maintain excellent relationships when plans change. Ensure meeting actions are communicated and actioned, disseminating information across the team on Nia's behalf. Inbox & Communication Manage Nia's inbox proactively; flagging, folderising, deleting, archiving and drafting responses where appropriate. Identify priorities and ensure important correspondence never stalls. Brief Nia on key correspondence and recommend actions or responses where appropriate. Draft correspondence in Nia's tone and style where appropriate. Ensure communication flows smoothly between investors, creative teams and all external stakeholders. Take a pivotal role in communicating information across the Directors, Managing Director and Finance Director. Manage invitations, RSVPs and follow-up communications. Maintain accurate contact databases and filing systems. Answer and screen telephone calls, taking accurate messages and handling any general enquiries with the Playful team. Production Knowledge & Support Develop and maintain an in-depth understanding of Playful's and Nia's slates of productions. Develop a comprehensive understanding of Playful's productions and key stakeholders in order to anticipate needs and provide seamless support. Understand the lifecycle of commercial theatre productions from development through to closure. Understand the requirements of key production milestones including readings, workshops, auditions, rehearsals, technical rehearsals, previews, press nights, running periods, recasts and closings. Anticipate production requirements before they become urgent. Maintain awareness of theatre industry developments, new productions and emerging talent. Work collaboratively across all Playful departments to support company-wide initiatives, events and production activity as required. Keep abreast of new talent in the industry, productions opening and general trends in the West End. Stakeholder Relationships Represent Nia and Playful professionally at all times. Build trusted relationships with producers, general managers, company managers, theatre owners, investors, creative teams, agents, lawyers, marketing teams, press representatives and members of the Playful team. Become a reliable first point of contact for key external relationships. Coordinate gifts, hospitality and relationship-management activity for key stakeholders. Digital & Social Media Manage Nia's professional social media accounts. Draft, schedule and coordinate content for social media accounts. Maintain biographies, proof the website and professional profiles. Respond to general enquiries from artists, agents, writers and other industry contacts on behalf of Nia where appropriate. General Develop an in-depth understanding of Nia's working style, priorities and preferences to provide seamless support. Maintain an up-to-date understanding of Nia's wider activities, responsibilities and external commitments in order to provide proactive support. Provide excellent judgement when prioritising competing demands. Manage VIP invitations, guest lists and special events as required. Support the planning and delivery of press nights, readings, workshops, investor events, special projects, VIP visits and industry engagements. Take minutes and record actions at meetings where required. Coordinate couriers and ad hoc logistical arrangements where required. Embody Playful's values of Respect, Collaboration, Hard Work, High Standards, Success and Playfulness. Undertake other duties appropriate to the role. Provide ad hoc personal support as and when required. Person Specification Essential Attributes Extensive experience supporting a senior executive/leader 1:1, ideally in commercial theatre, entertainment or a comparable fast-paced environment. Outstanding diary and inbox management. Exceptional organisational ability with meticulous attention to detail. Excellent written, verbal and interpersonal communication. Proven ability to manage upwards with confidence and tact. Naturally proactive with the ability to anticipate needs several steps ahead. Excellent stakeholder management and relationship-building skills. Demonstrable understanding of the commercial theatre industry, its stakeholders and production processes. Calm under pressure with excellent judgement. High levels of integrity and discretion. Advanced Microsoft Office and Google Workspace skills. Experience managing professional social media accounts. A genuine interest in building a long-term career in executive support within the creative industries. Desirable Attributes Experience supporting a commercial theatre producer or senior creative leader. Knowledge of the West End, Broadway and commercial theatre producing. Experience of proof reading. Experience of liaising with artists. Hours and Place of Work 09.00 - 19.00 Monday to Friday with one hour for lunch. The successful candidate will be expected to work flexibly, including occasional evenings and weekends, and to provide support outside standard office hours where operationally required. The Executive Assistant will be based in the Playful office and might also be expected to accompany Nia to meetings, events and rehearsals as required. Annual Holiday 20 days' holiday during each holiday year, rising to 22 days after two years and 25 days after five years of service, in addition to Bank and Public Holidays. Contract - Permanent. Salary - Competitive and according to experience. All applicants must be eligible to work in the UK. This job description may be amended from time to time to reflect the evolving needs of Playful Productions and its production portfolio.
Independent Living Coordinator Location: Runnymede Court and Jubilee Court - Stockport Reporting to the Independent Living Manager, the Independent Living Coordinator will be part of a team who provide supportive, responsive, effective and flexible housing management and support to customers in Independent Living. The Independent Living Coordinator is responsible for promoting and maximising independence for older people within a user led environment in line with the Great Places Service Commitment framework. What you ll be doing Supporting customers, involving relevant parties where appropriate, to maintain their independence and thrive in their tenancy and community. Responsible for all aspects of tenancy management, including; voids, allocations, managing tenancy end and new tenancies, customer inductions, rents, ASB and challenging behaviour and breaches of occupancy agreements and the reporting and monitoring of repairs, maintenance and adaptations. Responsible for general building management, health and safety, maintaining security and building compliance. Supporting the welfare of customers, providing welfare checks in line with the service offer, responding to alarm calls and emergencies when on site and working closely with customers relatives and support agencies to ensure that customers housing and support needs are met; Completing Personal Safety Plans with all customers as required taking a Person Centred Approach to provide advice and guidance to customers to maintain their security and safety, assisting them to identify any risks and how these might be managed; Maintaining accurate and timely records as required for the role and in line with Data Protection regulations, to ensure that information is recorded and shared as required to support customers and maintain the safety of services; Actively promoting partnership working with other agencies, signposting their services to our customers where appropriate and supporting our customers to access relevant services; Encouraging and supporting customers to organise or access social activities, encouraging engagement with other agencies and the wider community; Ensuring any safeguarding concerns are promptly dealt with and appropriate action is taken; Adhering to relevant guidelines and workflows, working in line with the Great Places Service Commitment framework. What you ll need Experience and understanding of safeguarding of vulnerable adults.Experience of administration and recording procedures, with an in depth understanding of confidentiality; Working experience of applying Health & safety legislation; Relevant professional qualification/memberships or equivalent experience; Experience of basic housing processes and welfare benefits;Have relevant and up to date knowledge around housing and tenancy legislation and procedures which can be acted upon to make informed decisions; Able to travel to multiple locations; Driving licence and access to transport . What we need from you Ability to complete tasks in an accurate and timely manner when working under pressure and maintain attention to detail; Effective liaison with colleagues and other stakeholders to give or find information to resolve problems; Highly organised with an ability to plan, prioritise and manage deadlines; Use of the relevant range of Microsoft Office applications; Awareness of working within budgets and Value for Money and first line response to complaints You will be required to attend a number of face to face training sessions as well as virtual sessions and e-learning. What we give you in return for your hard work and commitment Pension DC Scheme (up to 10% contribution from both colleague and Great Places) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays Reward & Recognition You Count Rewards are individual reward s for going above & beyond Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . Wage Stream You can access savings opportunities and early access to wages At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. Closing date: 10th August 2026 Shortlist date: TBC Interview date: TBC
Aug 14, 2026
Full time
Independent Living Coordinator Location: Runnymede Court and Jubilee Court - Stockport Reporting to the Independent Living Manager, the Independent Living Coordinator will be part of a team who provide supportive, responsive, effective and flexible housing management and support to customers in Independent Living. The Independent Living Coordinator is responsible for promoting and maximising independence for older people within a user led environment in line with the Great Places Service Commitment framework. What you ll be doing Supporting customers, involving relevant parties where appropriate, to maintain their independence and thrive in their tenancy and community. Responsible for all aspects of tenancy management, including; voids, allocations, managing tenancy end and new tenancies, customer inductions, rents, ASB and challenging behaviour and breaches of occupancy agreements and the reporting and monitoring of repairs, maintenance and adaptations. Responsible for general building management, health and safety, maintaining security and building compliance. Supporting the welfare of customers, providing welfare checks in line with the service offer, responding to alarm calls and emergencies when on site and working closely with customers relatives and support agencies to ensure that customers housing and support needs are met; Completing Personal Safety Plans with all customers as required taking a Person Centred Approach to provide advice and guidance to customers to maintain their security and safety, assisting them to identify any risks and how these might be managed; Maintaining accurate and timely records as required for the role and in line with Data Protection regulations, to ensure that information is recorded and shared as required to support customers and maintain the safety of services; Actively promoting partnership working with other agencies, signposting their services to our customers where appropriate and supporting our customers to access relevant services; Encouraging and supporting customers to organise or access social activities, encouraging engagement with other agencies and the wider community; Ensuring any safeguarding concerns are promptly dealt with and appropriate action is taken; Adhering to relevant guidelines and workflows, working in line with the Great Places Service Commitment framework. What you ll need Experience and understanding of safeguarding of vulnerable adults.Experience of administration and recording procedures, with an in depth understanding of confidentiality; Working experience of applying Health & safety legislation; Relevant professional qualification/memberships or equivalent experience; Experience of basic housing processes and welfare benefits;Have relevant and up to date knowledge around housing and tenancy legislation and procedures which can be acted upon to make informed decisions; Able to travel to multiple locations; Driving licence and access to transport . What we need from you Ability to complete tasks in an accurate and timely manner when working under pressure and maintain attention to detail; Effective liaison with colleagues and other stakeholders to give or find information to resolve problems; Highly organised with an ability to plan, prioritise and manage deadlines; Use of the relevant range of Microsoft Office applications; Awareness of working within budgets and Value for Money and first line response to complaints You will be required to attend a number of face to face training sessions as well as virtual sessions and e-learning. What we give you in return for your hard work and commitment Pension DC Scheme (up to 10% contribution from both colleague and Great Places) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays Reward & Recognition You Count Rewards are individual reward s for going above & beyond Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . Wage Stream You can access savings opportunities and early access to wages At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. Closing date: 10th August 2026 Shortlist date: TBC Interview date: TBC
Newcastle & Stafford Colleges Group
Stafford, Staffordshire
FRONT OF HOUSE RECEPTIONIST / INFORMATION OFFICER Location: Stafford CollegePart-time, Permanent Position30 hours per week, over 5 daysTerm Time Only 38 weeks per yearSalary: NSUP5 £25,021 pro rata (£17,283 actual per annum) Newcastle and Stafford Colleges Group (NSCG) is one of the very best colleges in the country. In October 2024 we became the first and only further education provider in England to achieve a full set of outstanding grades in consecutive Ofsted Inspections. This includes recognition of our strong contribution towards meeting Local Skills Needs under the latest version of the Education Inspection Framework (EIF). The inspection report praised all areas of the College's provision and acknowledged NSCG's 'staff are professional, friendly, incredibly supportive and work tirelessly to meet the needs of learners' 'teachers improve their practice based upon the support they receive' and 'teachers create highly supportive, calm and highly aspirational environments in which learners and apprentices thrive'. In summary, NSCG is a great place to work and study. To read the full Ofsted report for Newcastle and Stafford Colleges Group, please visit the Ofsted Government website, select Find an Inspection Report and search for Newcastle and Stafford Colleges Group. The group is currently home to a population of over 6,500 full-time students with around 2000 adult learners and students on higher education programmes. We have over 1,500 apprentices where we work with over 850 individual employers. This role would be ideal for you if you are a customer focused individual with a strong interest and experience in the educational environment. The purpose is to provide a friendly and efficient operation of the front of house service to students, members of staff and the general public. The main duties of the post holder are: Provide an efficient, polite and welcoming reception service to students, staff and visitors of the college To assist with the completion of application and enrolment documentation by students, employees or other relevant parties Undertake reception duties in accordance with the needs of the department, including telephone and in person enquiries, issuing temporary passes, logging absence calls, cashing up the till and other day to day issues. To assist with welcome events, open evenings and other internal and external events in accordance with the direction of Customer Services Manager Required Skills and Experience: Is educated to level 3 standard together with a customer services or business administration qualification. Experience of working in a role with a track record for providing an excellent customer experience. Has excellent communication and interpersonal skills and the confidence to deal with all college users in a polite but assertive manner. Possesses excellent administrative and organisational skills. What's in it for you? The college offers and excellent benefits package which includes: Local Government Pension Scheme Cycle to Work Scheme (Salary sacrifice). Subsidised Gym Membership. Excellent Training and Development Opportunities (supported with a dedicated budget). Staff parking available Health-related benefits including subsidised health scheme On site restaurant facilities and FREE early morning coffee/tea and toast How to apply: To apply for the role of Front of House Receptionist / Information Officer, please click 'Apply Now' to complete an online application form. The closing date for completed applications is Tuesday 25 th August 2026 . This college is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff and volunteers to share this commitment. All college based positions are subject to enhanced DBS check and are exempt from the Rehabilitation of Offenders Act. As an equal opportunities employer, we welcome applications from all sectors of the community.
Aug 14, 2026
Full time
FRONT OF HOUSE RECEPTIONIST / INFORMATION OFFICER Location: Stafford CollegePart-time, Permanent Position30 hours per week, over 5 daysTerm Time Only 38 weeks per yearSalary: NSUP5 £25,021 pro rata (£17,283 actual per annum) Newcastle and Stafford Colleges Group (NSCG) is one of the very best colleges in the country. In October 2024 we became the first and only further education provider in England to achieve a full set of outstanding grades in consecutive Ofsted Inspections. This includes recognition of our strong contribution towards meeting Local Skills Needs under the latest version of the Education Inspection Framework (EIF). The inspection report praised all areas of the College's provision and acknowledged NSCG's 'staff are professional, friendly, incredibly supportive and work tirelessly to meet the needs of learners' 'teachers improve their practice based upon the support they receive' and 'teachers create highly supportive, calm and highly aspirational environments in which learners and apprentices thrive'. In summary, NSCG is a great place to work and study. To read the full Ofsted report for Newcastle and Stafford Colleges Group, please visit the Ofsted Government website, select Find an Inspection Report and search for Newcastle and Stafford Colleges Group. The group is currently home to a population of over 6,500 full-time students with around 2000 adult learners and students on higher education programmes. We have over 1,500 apprentices where we work with over 850 individual employers. This role would be ideal for you if you are a customer focused individual with a strong interest and experience in the educational environment. The purpose is to provide a friendly and efficient operation of the front of house service to students, members of staff and the general public. The main duties of the post holder are: Provide an efficient, polite and welcoming reception service to students, staff and visitors of the college To assist with the completion of application and enrolment documentation by students, employees or other relevant parties Undertake reception duties in accordance with the needs of the department, including telephone and in person enquiries, issuing temporary passes, logging absence calls, cashing up the till and other day to day issues. To assist with welcome events, open evenings and other internal and external events in accordance with the direction of Customer Services Manager Required Skills and Experience: Is educated to level 3 standard together with a customer services or business administration qualification. Experience of working in a role with a track record for providing an excellent customer experience. Has excellent communication and interpersonal skills and the confidence to deal with all college users in a polite but assertive manner. Possesses excellent administrative and organisational skills. What's in it for you? The college offers and excellent benefits package which includes: Local Government Pension Scheme Cycle to Work Scheme (Salary sacrifice). Subsidised Gym Membership. Excellent Training and Development Opportunities (supported with a dedicated budget). Staff parking available Health-related benefits including subsidised health scheme On site restaurant facilities and FREE early morning coffee/tea and toast How to apply: To apply for the role of Front of House Receptionist / Information Officer, please click 'Apply Now' to complete an online application form. The closing date for completed applications is Tuesday 25 th August 2026 . This college is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff and volunteers to share this commitment. All college based positions are subject to enhanced DBS check and are exempt from the Rehabilitation of Offenders Act. As an equal opportunities employer, we welcome applications from all sectors of the community.
Restaurant General Manager Belfast Region 40,000 + Package Whats on offer for you at Restaurant General Manager; Competitive salary up to 40,000 Bonus potential 30 days annual leave Staff discount Uniform Pension and more. We at Zachary Daniels is representing a leading national brand in the search for a people ordinated Restaurant Manager based in the Belfast City and Greater Belfast region. You will manage a team of up to 25 by bringing your people with you, leading by example and mentoring daily in a high volume environment. You will be joining at a time when the business is going into culture changes within the market, where no 2 days will be the same. This role requires leadership ability beyond that of a typical management role. As a high potential Restaurant Manager you will on a career path to be challenged and progressed through the business. There are 3 key core values the business focus on; People, Customer and Business. You will understand the people you manage, mentor, coach and identify the training needs required to maximise profitability. You will be confident at completing and exercising regular; Health & Safety audits, gaining high scoring on customer satisfaction, productivity v's payroll costs, and operational and commercial reporting in store. Analyse restaurant performance and develop strategies to drive people metrics. Exercise and adhere to company policies and procedures, ability to address any issue in store through the understanding of Hr disciplines. You will be currently working at as Restaurant Manager, Assistant Manager or Cluster Manager within a people and customer focussed business in any of the following sections; Food / Convenience Restaurant / Fast Food Luxury Food Grocery To find out more send your cv most updates cv today to find out more. BBBH36199
Aug 14, 2026
Full time
Restaurant General Manager Belfast Region 40,000 + Package Whats on offer for you at Restaurant General Manager; Competitive salary up to 40,000 Bonus potential 30 days annual leave Staff discount Uniform Pension and more. We at Zachary Daniels is representing a leading national brand in the search for a people ordinated Restaurant Manager based in the Belfast City and Greater Belfast region. You will manage a team of up to 25 by bringing your people with you, leading by example and mentoring daily in a high volume environment. You will be joining at a time when the business is going into culture changes within the market, where no 2 days will be the same. This role requires leadership ability beyond that of a typical management role. As a high potential Restaurant Manager you will on a career path to be challenged and progressed through the business. There are 3 key core values the business focus on; People, Customer and Business. You will understand the people you manage, mentor, coach and identify the training needs required to maximise profitability. You will be confident at completing and exercising regular; Health & Safety audits, gaining high scoring on customer satisfaction, productivity v's payroll costs, and operational and commercial reporting in store. Analyse restaurant performance and develop strategies to drive people metrics. Exercise and adhere to company policies and procedures, ability to address any issue in store through the understanding of Hr disciplines. You will be currently working at as Restaurant Manager, Assistant Manager or Cluster Manager within a people and customer focussed business in any of the following sections; Food / Convenience Restaurant / Fast Food Luxury Food Grocery To find out more send your cv most updates cv today to find out more. BBBH36199
Property Manager Head Office - Didsbury £40,584 rising to £42,720 (At 2 years subject to performance) Permanent, Full-Time role The Property Manager will coordinate the delivery of an effective, professional block, estate and leasehold management service to a portfolio of unique developments. They will provide expertise and specialist advice on all aspects of property management ensuring a consistent and co-ordinated approach across all customer groups. What you'll be doing Provide a high quality, responsive and value-for-money property management service to our customers. Deal courteously and efficiently with enquiries concerning all types of management issues at properties Carry out scheme inspections on a regular basis to ensure high standards are maintained Ensure that a customer focused service is provided; communicating with customers effectively, providing regular updates and relaying key information to sustain a visible management service. Prepare and monitor budgets and service charge accounts Carry out Section 20 consultations as required Take a leading role in planning major works, preventative maintenance and cyclical works in accordance with any operating manuals, specifications and particulars of the lease Recognition of situations where specialist technical support is required, coordinating third parties and overseeing programmes of work Attend residents meetings and AGM's as required Ensure responsive and planned repairs carried out to properties are of a high standard, delivered well, in line with budgets and in accordance with legislative requirements. Liaise with clients and other key stakeholders What you'll need: Qualified to IRPM or equivalent Housing Qualification or working towards Experience of block, estate or property management role Experience of delivering a customer focussed service Experience of Leasehold Management including Health & Safety compliance requirements Experience of setting and monitoring budgets IT Literate Ability to use own initiative and work under pressure to meet tight deadlines Excellent problem solving abilities Knowledge of relevant Leasehold, landlord and tenant legislation including S20 consultation process and consultation with customers generally Full clean UK driving licence and use of own transport Our client is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment; this role is subject to a basic DBS check What we need from you: Ability to demonstrate empathy in dealing with and resolving disputes Excellent customer service skills Ability to communicate with people at all levels: What we give you in return for your hard work and commitment: Pension DC Scheme (up to 10% contribution from both colleague and client) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holiday Reward & Recognition You Count Rewards are individual reward's for going 'above & beyond' Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . Wage Stream You can access savings opportunities and early access to wages Our client believes the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work.
Aug 13, 2026
Full time
Property Manager Head Office - Didsbury £40,584 rising to £42,720 (At 2 years subject to performance) Permanent, Full-Time role The Property Manager will coordinate the delivery of an effective, professional block, estate and leasehold management service to a portfolio of unique developments. They will provide expertise and specialist advice on all aspects of property management ensuring a consistent and co-ordinated approach across all customer groups. What you'll be doing Provide a high quality, responsive and value-for-money property management service to our customers. Deal courteously and efficiently with enquiries concerning all types of management issues at properties Carry out scheme inspections on a regular basis to ensure high standards are maintained Ensure that a customer focused service is provided; communicating with customers effectively, providing regular updates and relaying key information to sustain a visible management service. Prepare and monitor budgets and service charge accounts Carry out Section 20 consultations as required Take a leading role in planning major works, preventative maintenance and cyclical works in accordance with any operating manuals, specifications and particulars of the lease Recognition of situations where specialist technical support is required, coordinating third parties and overseeing programmes of work Attend residents meetings and AGM's as required Ensure responsive and planned repairs carried out to properties are of a high standard, delivered well, in line with budgets and in accordance with legislative requirements. Liaise with clients and other key stakeholders What you'll need: Qualified to IRPM or equivalent Housing Qualification or working towards Experience of block, estate or property management role Experience of delivering a customer focussed service Experience of Leasehold Management including Health & Safety compliance requirements Experience of setting and monitoring budgets IT Literate Ability to use own initiative and work under pressure to meet tight deadlines Excellent problem solving abilities Knowledge of relevant Leasehold, landlord and tenant legislation including S20 consultation process and consultation with customers generally Full clean UK driving licence and use of own transport Our client is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment; this role is subject to a basic DBS check What we need from you: Ability to demonstrate empathy in dealing with and resolving disputes Excellent customer service skills Ability to communicate with people at all levels: What we give you in return for your hard work and commitment: Pension DC Scheme (up to 10% contribution from both colleague and client) WPA Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holiday Reward & Recognition You Count Rewards are individual reward's for going 'above & beyond' Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . Wage Stream You can access savings opportunities and early access to wages Our client believes the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work.
At Safran Electrical & Power, we recognise that aviation needs to innovate and change in order to protect our environment. We believe that future aircraft power systems will be hybrid-electric or full-electric, which is why we are working to develop and deliver advanced electrical solutions to help decarbonise flight. If you want to help deliver this future, we are looking for enthusiastic and creative people to join our team. The UK Safran Electrical & Power team has expertise in designing and developing electrical systems comprising generators, power conversion, distribution and control, with developing expertise in electric motors for aircraft propulsion. SMS Manager Pitstone, Buckinghamshire Hybrid Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you-both in and out of work, including: Early finish on Fridays Competitive salary and annual bonus and pay review 25 days' holiday + bank holidays (option to buy/sell) Strong Pension scheme and life assurance Professional development, ongoing training, mentoring Onsite amenities: parking, restaurant, bicycle storage, showers Family-friendly and accessible workplace policies Safran - Here, we craft excellence together. At Safran, excellence is a journey - and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision The SMS Manager role is a nominated post holder for all of Safran Electrical & Power UK Ltd's approvals under UK CAA & EASA Part 21J (Design), P21G (Production) & Part 145 (Maintenance) and takes responsibility for Pitstone and Twinsburg's Safety Management System (SMS). The SMS Manager's priorities are to develop, supervise and maintain compliance of the safety management processes and procedures within the organisations Safety Management System (SMS). The SMS Manager is also seen as the facilitator for changes necessary to effect safety and airworthiness across the organisation. Full implementation of an SMS across both Safran Electrical & Power sites (Pitstone & Twinsburg); Promote safety awareness within the two organizational sites; Ensure that safety management has the same or higher priority level throughout both organisations as any other management and operational processes; Implementation of a standardized process for embedding demonstration of compliance with airworthiness requirements across all projects across both sites; Facilitating training to increase awareness of airworthiness issues across both sites Manage all aspects of the organisations SMS, including full development and implementation of a SMS across Safran Electrical & Power (Pitstone and Twinsburg); Monitoring the effectiveness of SMS; Initiating corrective actions when necessary; Providing safety reports on SMS performance on periodic basis; Providing safety advice to top management and proposing corrective actions on safety related-issues as needed; Ensuring that safety-related documentation and records are available and up-to-date via Coordination of the weekly PIC meetings. Monitor the reliability of SEP products and ensure actions are taken to correct any potential impairment of airworthiness safety. Collate, coordinate and analyse all occurrence reports from across both sites. Main coordinator with the authorities for MOR's. Providing safety advice and mentoring to management, staff and contractors. Maintaining a safety reporting system to identify and manage safety related hazards and risks. Investigating or coordinating the investigation of accidents and incidents. Identifying and often facilitating ongoing staff training to support SMS objectives. Overseeing internal and external safety audit programs. Maintaining the company's emergency response plan. Promoting general safety awareness and the development of a healthy safety culture within the company. Providing management with data to assess the performance of the SMS and areas where improvement is required. Professional Skills: MS office proficiency and engineering related tools Organization and Project Management Extensive UK CAA / EASA Part 21J (Design), Part 21G (Production) & Part 145 Maintenance regulatory requirements Good skills for quality issues investigation, audit, analysis and correction / prevention Ability to interpret a variety of instructions in written, oral, diagram or schedule form Good skills to coordinate issues with operations and other areas MEDA safety investigator (or equivalent) Lead Auditor trained Train the Trainer trained Behavioral Skills: Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists Must have the ability follow up actions effectively Ability to manage multiple tasks Good leadership, initiative and execution Ability to convince, accept responsibility, adaptability-flexibility
Aug 13, 2026
Full time
At Safran Electrical & Power, we recognise that aviation needs to innovate and change in order to protect our environment. We believe that future aircraft power systems will be hybrid-electric or full-electric, which is why we are working to develop and deliver advanced electrical solutions to help decarbonise flight. If you want to help deliver this future, we are looking for enthusiastic and creative people to join our team. The UK Safran Electrical & Power team has expertise in designing and developing electrical systems comprising generators, power conversion, distribution and control, with developing expertise in electric motors for aircraft propulsion. SMS Manager Pitstone, Buckinghamshire Hybrid Looking after the people who make Safran great is our priority. We offer a range of flexible benefits designed to support you-both in and out of work, including: Early finish on Fridays Competitive salary and annual bonus and pay review 25 days' holiday + bank holidays (option to buy/sell) Strong Pension scheme and life assurance Professional development, ongoing training, mentoring Onsite amenities: parking, restaurant, bicycle storage, showers Family-friendly and accessible workplace policies Safran - Here, we craft excellence together. At Safran, excellence is a journey - and we'd love you to be a part of it. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where diversity, innovation, and opportunity come together to shape a sustainable future where we can all succeed together through a shared vision The SMS Manager role is a nominated post holder for all of Safran Electrical & Power UK Ltd's approvals under UK CAA & EASA Part 21J (Design), P21G (Production) & Part 145 (Maintenance) and takes responsibility for Pitstone and Twinsburg's Safety Management System (SMS). The SMS Manager's priorities are to develop, supervise and maintain compliance of the safety management processes and procedures within the organisations Safety Management System (SMS). The SMS Manager is also seen as the facilitator for changes necessary to effect safety and airworthiness across the organisation. Full implementation of an SMS across both Safran Electrical & Power sites (Pitstone & Twinsburg); Promote safety awareness within the two organizational sites; Ensure that safety management has the same or higher priority level throughout both organisations as any other management and operational processes; Implementation of a standardized process for embedding demonstration of compliance with airworthiness requirements across all projects across both sites; Facilitating training to increase awareness of airworthiness issues across both sites Manage all aspects of the organisations SMS, including full development and implementation of a SMS across Safran Electrical & Power (Pitstone and Twinsburg); Monitoring the effectiveness of SMS; Initiating corrective actions when necessary; Providing safety reports on SMS performance on periodic basis; Providing safety advice to top management and proposing corrective actions on safety related-issues as needed; Ensuring that safety-related documentation and records are available and up-to-date via Coordination of the weekly PIC meetings. Monitor the reliability of SEP products and ensure actions are taken to correct any potential impairment of airworthiness safety. Collate, coordinate and analyse all occurrence reports from across both sites. Main coordinator with the authorities for MOR's. Providing safety advice and mentoring to management, staff and contractors. Maintaining a safety reporting system to identify and manage safety related hazards and risks. Investigating or coordinating the investigation of accidents and incidents. Identifying and often facilitating ongoing staff training to support SMS objectives. Overseeing internal and external safety audit programs. Maintaining the company's emergency response plan. Promoting general safety awareness and the development of a healthy safety culture within the company. Providing management with data to assess the performance of the SMS and areas where improvement is required. Professional Skills: MS office proficiency and engineering related tools Organization and Project Management Extensive UK CAA / EASA Part 21J (Design), Part 21G (Production) & Part 145 Maintenance regulatory requirements Good skills for quality issues investigation, audit, analysis and correction / prevention Ability to interpret a variety of instructions in written, oral, diagram or schedule form Good skills to coordinate issues with operations and other areas MEDA safety investigator (or equivalent) Lead Auditor trained Train the Trainer trained Behavioral Skills: Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists Must have the ability follow up actions effectively Ability to manage multiple tasks Good leadership, initiative and execution Ability to convince, accept responsibility, adaptability-flexibility
About Forres Golf Club Forres Golf Club is one of the north of Scotland's most celebrated parkland courses, established in 1889 and designed by legendary architects James Braid and Willie Park. Set in the heart of Moray, just 30 minutes from Inverness Airport, the Club offers 18 holes of outstanding year-round golf amid mature woodland and stunning scenery. Forres attracts members, visitors and societies from across Scotland and beyond, complemented by The Muiry the Club's welcoming bar and restaurant with panoramic views over the course. With a proud heritage and an ambitious vision for its future, Forres Golf Club is entering an exciting period of development and is looking for an exceptional Hospitality Manager to help drive the Club forward. Purpose of the Role The Hospitality Manager is responsible for the leadership and day-to-day management of the clubhouse hospitality operation, including the bar, kitchen and events. The role ensures consistently high standards of customer service, food and beverage delivery, staff performance, compliance and financial control. Working closely with the General Manager and Clubhouse and Events Committee, the Hospitality Manager will develop the clubhouse as a welcoming social hub for members while growing its reputation as a profitable venue for visitors, functions and community events. The postholder will lead the promotion of the club's hospitality offering through marketing and digital communications. Job Description and Key Responsibilities Operational Management • Manage the day-to-day operation of the clubhouse, bar, restaurant, kitchen and event spaces • Ensure consistently high standards of customer service, presentation and cleanliness throughout the clubhouse • Oversee opening and closing procedures and ensure facilities are maintained to a professional standard • Coordinate hospitality operations with golf operations and other club departments to ensure smooth daily service • Lead by example during service and provide operational cover during busy periods, key events or staff shortages Staff Leadership and Management • Recruit, induct, train and develop hospitality staff • Prepare staff rotas to meet operational demand and budget requirements • Manage performance, attendance and conduct in line with club policies • Conduct regular performance reviews and identify training and development needs • Foster a positive, customer-focused team culture and ensure statutory and mandatory training remains up to date Food and Beverage Management • Oversee the delivery of high-quality food and beverage services • Work with kitchen staff and suppliers to develop seasonal menus and promotional offers • Manage stock ordering, stock control, supplier relationships and monthly stock takes • Monitor gross profit, labour costs, margins and wastage to maximise profitability • Ensure compliance with food safety, licensing and service standards Events and Member Experience • In collaboration with the Clubhouse and Events Committee, plan, coordinate and deliver club events, corporate functions and private events • Act as the main contact for event enquiries from initial booking through to delivery • Coordinate staffing, logistics and service delivery for all events • Develop new hospitality initiatives and social events that enhance member engagement while increasing commercial income • Build positive relationships with members and guests, responding promptly and professionally to feedback and complaints Finance and Administration • Manage departmental budgets with support from the General Manager and Business Manager • Monitor revenue, expenditure and profitability, identifying opportunities to improve commercial performance • Complete rotas, stock records and other operational administration • Prepare reports and attend Clubhouse and Events Committee meetings, implementing agreed actions Marketing and Business Development • Promote the clubhouse, events and hospitality services to members and visitors • Manage the club's hospitality social media channels and digital presence • Produce promotional materials including menus, posters and event marketing • Develop relationships with local businesses, community organisations and event partners to increase year-round revenue Compliance • Ensure compliance with food safety, licensing, health and safety, fire safety and employment legislation • Maintain accurate records, risk assessments and operational documentation • Act as the responsible manager on duty where required • Promote a safe working environment through effective training and risk management Person Specification Qualifications Essential • National 4/5 (or equivalent) in English and Mathematics • Personal Licence Holder or willingness to obtain • Level 3 Food Hygiene Certificate or willingness to achieve within an agreed timescale Desirable • Qualification in Hospitality Management or a related field Experience • Experience of managing hospitality, leisure, golf club, hotel or membership-based operations • Proven experience leading and developing customer-facing teams • Experience of managing budgets, staff costs and stock control • Experience of planning and delivering events and functions • Track record of delivering consistently high standards of customer service Knowledge and Skills • Strong understanding of bar, restaurant and event operations • Sound knowledge of food safety, licensing and health and safety legislation • Excellent leadership and people management skills • Strong communication and relationship-building abilities • Financial awareness with the ability to monitor costs and improve profitability • Strong organisational, planning and problem-solving skills • Competent IT skills, including hospitality systems and social media • Commercial awareness with the ability to identify opportunities for business growth Personal Attributes • Professional, approachable and member-focused • Positive, enthusiastic and self-motivated • High standards of integrity and professionalism • Flexible and adaptable to the needs of the business • Able to work independently and collaboratively as part of the management team • Committed to delivering an exceptional experience for members, visitors and guests • Strong attention to detail and commitment to maintaining high standards Performance Performance will be reviewed annually against agreed KPIs, which are likely to include: • Financial performance against budget • Food and beverage revenue and profitability • Event and function income • Member and visitor satisfaction • Staff engagement and retention • Marketing and digital engagement • Delivery of annual objectives agreed with General Manager Role Details REPORTING TO General Manager DIRECT REPORTS Bar, kitchen and front of house staff LOCATION Forres Golf Club HOURS 40 hours per week, worked flexibly to meet operational requirements, including evenings, weekends and bank holidays. SALARY Competitive salary (depending on experience), plus a performance-related element linked agreed KPIs. CLOSING DATE Midnight, Sunday 23 August 2026 INTERVIEWS Week commencing Monday 1 September 2026 How to Apply Please submit a tailored CV together with a covering letter (maximum two A4 pages) explaining your relevant experience, skills and motivation for applying.
Aug 13, 2026
Full time
About Forres Golf Club Forres Golf Club is one of the north of Scotland's most celebrated parkland courses, established in 1889 and designed by legendary architects James Braid and Willie Park. Set in the heart of Moray, just 30 minutes from Inverness Airport, the Club offers 18 holes of outstanding year-round golf amid mature woodland and stunning scenery. Forres attracts members, visitors and societies from across Scotland and beyond, complemented by The Muiry the Club's welcoming bar and restaurant with panoramic views over the course. With a proud heritage and an ambitious vision for its future, Forres Golf Club is entering an exciting period of development and is looking for an exceptional Hospitality Manager to help drive the Club forward. Purpose of the Role The Hospitality Manager is responsible for the leadership and day-to-day management of the clubhouse hospitality operation, including the bar, kitchen and events. The role ensures consistently high standards of customer service, food and beverage delivery, staff performance, compliance and financial control. Working closely with the General Manager and Clubhouse and Events Committee, the Hospitality Manager will develop the clubhouse as a welcoming social hub for members while growing its reputation as a profitable venue for visitors, functions and community events. The postholder will lead the promotion of the club's hospitality offering through marketing and digital communications. Job Description and Key Responsibilities Operational Management • Manage the day-to-day operation of the clubhouse, bar, restaurant, kitchen and event spaces • Ensure consistently high standards of customer service, presentation and cleanliness throughout the clubhouse • Oversee opening and closing procedures and ensure facilities are maintained to a professional standard • Coordinate hospitality operations with golf operations and other club departments to ensure smooth daily service • Lead by example during service and provide operational cover during busy periods, key events or staff shortages Staff Leadership and Management • Recruit, induct, train and develop hospitality staff • Prepare staff rotas to meet operational demand and budget requirements • Manage performance, attendance and conduct in line with club policies • Conduct regular performance reviews and identify training and development needs • Foster a positive, customer-focused team culture and ensure statutory and mandatory training remains up to date Food and Beverage Management • Oversee the delivery of high-quality food and beverage services • Work with kitchen staff and suppliers to develop seasonal menus and promotional offers • Manage stock ordering, stock control, supplier relationships and monthly stock takes • Monitor gross profit, labour costs, margins and wastage to maximise profitability • Ensure compliance with food safety, licensing and service standards Events and Member Experience • In collaboration with the Clubhouse and Events Committee, plan, coordinate and deliver club events, corporate functions and private events • Act as the main contact for event enquiries from initial booking through to delivery • Coordinate staffing, logistics and service delivery for all events • Develop new hospitality initiatives and social events that enhance member engagement while increasing commercial income • Build positive relationships with members and guests, responding promptly and professionally to feedback and complaints Finance and Administration • Manage departmental budgets with support from the General Manager and Business Manager • Monitor revenue, expenditure and profitability, identifying opportunities to improve commercial performance • Complete rotas, stock records and other operational administration • Prepare reports and attend Clubhouse and Events Committee meetings, implementing agreed actions Marketing and Business Development • Promote the clubhouse, events and hospitality services to members and visitors • Manage the club's hospitality social media channels and digital presence • Produce promotional materials including menus, posters and event marketing • Develop relationships with local businesses, community organisations and event partners to increase year-round revenue Compliance • Ensure compliance with food safety, licensing, health and safety, fire safety and employment legislation • Maintain accurate records, risk assessments and operational documentation • Act as the responsible manager on duty where required • Promote a safe working environment through effective training and risk management Person Specification Qualifications Essential • National 4/5 (or equivalent) in English and Mathematics • Personal Licence Holder or willingness to obtain • Level 3 Food Hygiene Certificate or willingness to achieve within an agreed timescale Desirable • Qualification in Hospitality Management or a related field Experience • Experience of managing hospitality, leisure, golf club, hotel or membership-based operations • Proven experience leading and developing customer-facing teams • Experience of managing budgets, staff costs and stock control • Experience of planning and delivering events and functions • Track record of delivering consistently high standards of customer service Knowledge and Skills • Strong understanding of bar, restaurant and event operations • Sound knowledge of food safety, licensing and health and safety legislation • Excellent leadership and people management skills • Strong communication and relationship-building abilities • Financial awareness with the ability to monitor costs and improve profitability • Strong organisational, planning and problem-solving skills • Competent IT skills, including hospitality systems and social media • Commercial awareness with the ability to identify opportunities for business growth Personal Attributes • Professional, approachable and member-focused • Positive, enthusiastic and self-motivated • High standards of integrity and professionalism • Flexible and adaptable to the needs of the business • Able to work independently and collaboratively as part of the management team • Committed to delivering an exceptional experience for members, visitors and guests • Strong attention to detail and commitment to maintaining high standards Performance Performance will be reviewed annually against agreed KPIs, which are likely to include: • Financial performance against budget • Food and beverage revenue and profitability • Event and function income • Member and visitor satisfaction • Staff engagement and retention • Marketing and digital engagement • Delivery of annual objectives agreed with General Manager Role Details REPORTING TO General Manager DIRECT REPORTS Bar, kitchen and front of house staff LOCATION Forres Golf Club HOURS 40 hours per week, worked flexibly to meet operational requirements, including evenings, weekends and bank holidays. SALARY Competitive salary (depending on experience), plus a performance-related element linked agreed KPIs. CLOSING DATE Midnight, Sunday 23 August 2026 INTERVIEWS Week commencing Monday 1 September 2026 How to Apply Please submit a tailored CV together with a covering letter (maximum two A4 pages) explaining your relevant experience, skills and motivation for applying.
General Manager Andover Up to 42,000 + Package What's on offer: Salary up to 42,000 Bonus potential 30 days annual leave Staff discount Uniform provided Pension and additional benefits Zachary Daniels is recruiting for a General Manager on behalf of a leading hospitality brand in Andover. This is a fantastic opportunity for a passionate, people-focused leader to drive operational excellence, deliver an outstanding customer experience, and develop a high-performing team in a fast-paced environment. Key responsibilities: Lead and develop your management team. Drive sales, profitability, and operational performance. Manage KPIs, labour costs, and productivity. Maintain high standards of customer service. Ensure Health & Safety and company compliance. Analyse performance and implement improvements. Support recruitment, training, and people development. About you: You'll currently be working as a General Manager, Restaurant Manager, Deputy Manager, or Assistant Manager within: Restaurants Quick Service Restaurants (QSR) Hospitality Food Retail Convenience Retail If you're looking for your next challenge with a business that offers genuine career progression, we'd love to hear from you. Apply today with your most up-to-date CV. BH37035
Aug 13, 2026
Full time
General Manager Andover Up to 42,000 + Package What's on offer: Salary up to 42,000 Bonus potential 30 days annual leave Staff discount Uniform provided Pension and additional benefits Zachary Daniels is recruiting for a General Manager on behalf of a leading hospitality brand in Andover. This is a fantastic opportunity for a passionate, people-focused leader to drive operational excellence, deliver an outstanding customer experience, and develop a high-performing team in a fast-paced environment. Key responsibilities: Lead and develop your management team. Drive sales, profitability, and operational performance. Manage KPIs, labour costs, and productivity. Maintain high standards of customer service. Ensure Health & Safety and company compliance. Analyse performance and implement improvements. Support recruitment, training, and people development. About you: You'll currently be working as a General Manager, Restaurant Manager, Deputy Manager, or Assistant Manager within: Restaurants Quick Service Restaurants (QSR) Hospitality Food Retail Convenience Retail If you're looking for your next challenge with a business that offers genuine career progression, we'd love to hear from you. Apply today with your most up-to-date CV. BH37035
General Manager Yeovil Up to 42,000 + Package What's on offer: Salary up to 42,000 Bonus potential 30 days annual leave Staff discount Uniform provided Pension and additional benefits Zachary Daniels is recruiting for a General Manager on behalf of a leading hospitality brand in Yeovil. This is a fantastic opportunity for a passionate, people-focused leader to drive operational excellence, deliver an outstanding customer experience, and develop a high-performing team in a fast-paced environment. Key responsibilities: Lead and develop your management team. Drive sales, profitability, and operational performance. Manage KPIs, labour costs, and productivity. Maintain high standards of customer service. Ensure Health & Safety and company compliance. Analyse performance and implement improvements. Support recruitment, training, and people development. About you: You'll currently be working as a General Manager, Restaurant Manager, Deputy Manager, or Assistant Manager within: Restaurants Quick Service Restaurants (QSR) Hospitality Food Retail Convenience Retail If you're looking for your next challenge with a business that offers genuine career progression, we'd love to hear from you. Apply today with your most up-to-date CV. BH37031
Aug 13, 2026
Full time
General Manager Yeovil Up to 42,000 + Package What's on offer: Salary up to 42,000 Bonus potential 30 days annual leave Staff discount Uniform provided Pension and additional benefits Zachary Daniels is recruiting for a General Manager on behalf of a leading hospitality brand in Yeovil. This is a fantastic opportunity for a passionate, people-focused leader to drive operational excellence, deliver an outstanding customer experience, and develop a high-performing team in a fast-paced environment. Key responsibilities: Lead and develop your management team. Drive sales, profitability, and operational performance. Manage KPIs, labour costs, and productivity. Maintain high standards of customer service. Ensure Health & Safety and company compliance. Analyse performance and implement improvements. Support recruitment, training, and people development. About you: You'll currently be working as a General Manager, Restaurant Manager, Deputy Manager, or Assistant Manager within: Restaurants Quick Service Restaurants (QSR) Hospitality Food Retail Convenience Retail If you're looking for your next challenge with a business that offers genuine career progression, we'd love to hear from you. Apply today with your most up-to-date CV. BH37031
General Manager Bridgwater Up to 42,000 + Package What's on offer: Salary up to 42,000 Bonus potential 30 days annual leave Staff discount Uniform provided Pension and additional benefits Zachary Daniels is recruiting for a General Manager on behalf of a leading hospitality brand in Bridgwater. This is a fantastic opportunity for a passionate, people-focused leader to drive operational excellence, deliver an outstanding customer experience, and develop a high-performing team in a fast-paced environment. Key responsibilities: Lead and develop your management team. Drive sales, profitability, and operational performance. Manage KPIs, labour costs, and productivity. Maintain high standards of customer service. Ensure Health & Safety and company compliance. Analyse performance and implement improvements. Support recruitment, training, and people development. About you: You'll currently be working as a General Manager, Restaurant Manager, Deputy Manager, or Assistant Manager within: Restaurants Quick Service Restaurants (QSR) Hospitality Food Retail Convenience Retail If you're looking for your next challenge with a business that offers genuine career progression, we'd love to hear from you. Apply today with your most up-to-date CV. BH37036
Aug 13, 2026
Full time
General Manager Bridgwater Up to 42,000 + Package What's on offer: Salary up to 42,000 Bonus potential 30 days annual leave Staff discount Uniform provided Pension and additional benefits Zachary Daniels is recruiting for a General Manager on behalf of a leading hospitality brand in Bridgwater. This is a fantastic opportunity for a passionate, people-focused leader to drive operational excellence, deliver an outstanding customer experience, and develop a high-performing team in a fast-paced environment. Key responsibilities: Lead and develop your management team. Drive sales, profitability, and operational performance. Manage KPIs, labour costs, and productivity. Maintain high standards of customer service. Ensure Health & Safety and company compliance. Analyse performance and implement improvements. Support recruitment, training, and people development. About you: You'll currently be working as a General Manager, Restaurant Manager, Deputy Manager, or Assistant Manager within: Restaurants Quick Service Restaurants (QSR) Hospitality Food Retail Convenience Retail If you're looking for your next challenge with a business that offers genuine career progression, we'd love to hear from you. Apply today with your most up-to-date CV. BH37036
General Manager Basingstoke Up to 42,000 + Package What's on offer: Salary up to 42,000 Bonus potential 30 days annual leave Staff discount Uniform provided Pension and additional benefits Zachary Daniels is recruiting for a General Manager on behalf of a leading hospitality brand in Basingstoke. This is a fantastic opportunity for a passionate, people-focused leader to drive operational excellence, deliver an outstanding customer experience, and develop a high-performing team in a fast-paced environment. Key responsibilities: Lead and develop your management team. Drive sales, profitability, and operational performance. Manage KPIs, labour costs, and productivity. Maintain high standards of customer service. Ensure Health & Safety and company compliance. Analyse performance and implement improvements. Support recruitment, training, and people development. About you: You'll currently be working as a General Manager, Restaurant Manager, Deputy Manager, or Assistant Manager within: Restaurants Quick Service Restaurants (QSR) Hospitality Food Retail Convenience Retail If you're looking for your next challenge with a business that offers genuine career progression, we'd love to hear from you. Apply today with your most up-to-date CV. BH37033
Aug 13, 2026
Full time
General Manager Basingstoke Up to 42,000 + Package What's on offer: Salary up to 42,000 Bonus potential 30 days annual leave Staff discount Uniform provided Pension and additional benefits Zachary Daniels is recruiting for a General Manager on behalf of a leading hospitality brand in Basingstoke. This is a fantastic opportunity for a passionate, people-focused leader to drive operational excellence, deliver an outstanding customer experience, and develop a high-performing team in a fast-paced environment. Key responsibilities: Lead and develop your management team. Drive sales, profitability, and operational performance. Manage KPIs, labour costs, and productivity. Maintain high standards of customer service. Ensure Health & Safety and company compliance. Analyse performance and implement improvements. Support recruitment, training, and people development. About you: You'll currently be working as a General Manager, Restaurant Manager, Deputy Manager, or Assistant Manager within: Restaurants Quick Service Restaurants (QSR) Hospitality Food Retail Convenience Retail If you're looking for your next challenge with a business that offers genuine career progression, we'd love to hear from you. Apply today with your most up-to-date CV. BH37033
Deputy General Manager Inverness Up to 33,000 + Package What's on offer: Salary up to 33,000 Bonus potential 30 days annual leave Staff discount Uniform provided Pension and additional benefits Zachary Daniels is recruiting for a Deputy General Manager on behalf of a leading hospitality brand in Inverness. This is a fantastic opportunity for a passionate, people-focused leader to support the General Manager in driving operational excellence, delivering an outstanding customer experience, and developing a high-performing team in a fast-paced environment. Key responsibilities: Support and develop the management team. Drive sales, profitability, and operational performance. Manage KPIs, labour costs, and productivity. Maintain high standards of customer service. Ensure Health & Safety and company compliance. Analyse performance and implement improvements. Support recruitment, training, and people development. Step up and lead the operation in the General Manager's absence. About you: You'll currently be working as a Deputy General Manager, Restaurant Manager, Assistant Manager, or Senior Manager within: Restaurants Quick Service Restaurants (QSR) Hospitality Food Retail Convenience Retail If you're looking for your next challenge with a business that offers genuine career progression, we'd love to hear from you. Apply today with your most up-to-date CV. BH37029
Aug 13, 2026
Full time
Deputy General Manager Inverness Up to 33,000 + Package What's on offer: Salary up to 33,000 Bonus potential 30 days annual leave Staff discount Uniform provided Pension and additional benefits Zachary Daniels is recruiting for a Deputy General Manager on behalf of a leading hospitality brand in Inverness. This is a fantastic opportunity for a passionate, people-focused leader to support the General Manager in driving operational excellence, delivering an outstanding customer experience, and developing a high-performing team in a fast-paced environment. Key responsibilities: Support and develop the management team. Drive sales, profitability, and operational performance. Manage KPIs, labour costs, and productivity. Maintain high standards of customer service. Ensure Health & Safety and company compliance. Analyse performance and implement improvements. Support recruitment, training, and people development. Step up and lead the operation in the General Manager's absence. About you: You'll currently be working as a Deputy General Manager, Restaurant Manager, Assistant Manager, or Senior Manager within: Restaurants Quick Service Restaurants (QSR) Hospitality Food Retail Convenience Retail If you're looking for your next challenge with a business that offers genuine career progression, we'd love to hear from you. Apply today with your most up-to-date CV. BH37029
General Manager Southampton Up to 42,000 + Package What's on offer: Salary up to 42,000 Bonus potential 30 days annual leave Staff discount Uniform provided Pension and additional benefits Zachary Daniels is recruiting for a General Manager on behalf of a leading hospitality brand in Southampton. This is a fantastic opportunity for a passionate, people-focused leader to drive operational excellence, deliver an outstanding customer experience, and develop a high-performing team in a fast-paced environment. Key responsibilities: Lead and develop your management team. Drive sales, profitability, and operational performance. Manage KPIs, labour costs, and productivity. Maintain high standards of customer service. Ensure Health & Safety and company compliance. Analyse performance and implement improvements. Support recruitment, training, and people development. About you: You'll currently be working as a General Manager, Restaurant Manager, Deputy Manager, or Assistant Manager within: Restaurants Quick Service Restaurants (QSR) Hospitality Food Retail Convenience Retail If you're looking for your next challenge with a business that offers genuine career progression, we'd love to hear from you. Apply today with your most up-to-date CV. BH37032
Aug 12, 2026
Full time
General Manager Southampton Up to 42,000 + Package What's on offer: Salary up to 42,000 Bonus potential 30 days annual leave Staff discount Uniform provided Pension and additional benefits Zachary Daniels is recruiting for a General Manager on behalf of a leading hospitality brand in Southampton. This is a fantastic opportunity for a passionate, people-focused leader to drive operational excellence, deliver an outstanding customer experience, and develop a high-performing team in a fast-paced environment. Key responsibilities: Lead and develop your management team. Drive sales, profitability, and operational performance. Manage KPIs, labour costs, and productivity. Maintain high standards of customer service. Ensure Health & Safety and company compliance. Analyse performance and implement improvements. Support recruitment, training, and people development. About you: You'll currently be working as a General Manager, Restaurant Manager, Deputy Manager, or Assistant Manager within: Restaurants Quick Service Restaurants (QSR) Hospitality Food Retail Convenience Retail If you're looking for your next challenge with a business that offers genuine career progression, we'd love to hear from you. Apply today with your most up-to-date CV. BH37032
Zachary Daniels Recruitment
Newport, Isle of Wight
General Manager Isle of Wight Up to 42,000 + Package What's on offer: Salary up to 42,000 Bonus potential 30 days annual leave Staff discount Uniform provided Pension and additional benefits Zachary Daniels is recruiting for a General Manager on behalf of a leading hospitality brand on the Isle of Wight. This is a fantastic opportunity for a passionate, people-focused leader to drive operational excellence, deliver an outstanding customer experience, and develop a high-performing team in a fast-paced environment. Key responsibilities: Lead and develop your management team. Drive sales, profitability, and operational performance. Manage KPIs, labour costs, and productivity. Maintain high standards of customer service. Ensure Health & Safety and company compliance. Analyse performance and implement improvements. Support recruitment, training, and people development. About you: You'll currently be working as a General Manager, Restaurant Manager, Deputy Manager, or Assistant Manager within: Restaurants Quick Service Restaurants (QSR) Hospitality Food Retail Convenience Retail If you're looking for your next challenge with a business that offers genuine career progression, we'd love to hear from you. Apply today with your most up-to-date CV. BH37037
Aug 12, 2026
Full time
General Manager Isle of Wight Up to 42,000 + Package What's on offer: Salary up to 42,000 Bonus potential 30 days annual leave Staff discount Uniform provided Pension and additional benefits Zachary Daniels is recruiting for a General Manager on behalf of a leading hospitality brand on the Isle of Wight. This is a fantastic opportunity for a passionate, people-focused leader to drive operational excellence, deliver an outstanding customer experience, and develop a high-performing team in a fast-paced environment. Key responsibilities: Lead and develop your management team. Drive sales, profitability, and operational performance. Manage KPIs, labour costs, and productivity. Maintain high standards of customer service. Ensure Health & Safety and company compliance. Analyse performance and implement improvements. Support recruitment, training, and people development. About you: You'll currently be working as a General Manager, Restaurant Manager, Deputy Manager, or Assistant Manager within: Restaurants Quick Service Restaurants (QSR) Hospitality Food Retail Convenience Retail If you're looking for your next challenge with a business that offers genuine career progression, we'd love to hear from you. Apply today with your most up-to-date CV. BH37037
