Spencer Clarke Group are seeking a Revenues Team Manager for a local authority in North London. In this role, you will lead a Revenues team to deliver effective Council Tax collection, performance management, and high-quality service outcomes. Duties: Lead and manage a team responsible for Council Tax billing, collection, and enforcement. Monitor performance, quality, compliance, and service improvement initiatives. Support ethical income recovery and resolve operational issues within Revenues. Deputise for the Revenues Manager and represent the Council at meetings and hearings. Qualifications and Experience: Proven experience managing a Revenues, Council Tax, or Benefits team. Strong knowledge of Council Tax legislation, collection, and enforcement processes. Experience improving performance, compliance, and service delivery. Ability to manage stakeholders, projects, and operational change. What's on offer: Salary: 36ph+ may negotiate higher for exceptional candidates, based on experience Contract type: 3-6 months minimum Hours: Monday to Friday, 36 hours per week How to apply: Once your CV is received, if you are successful, you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion. For any further questions, please contact Taylor Kirkham on (phone number removed). INDSCGTK
Aug 13, 2026
Contractor
Spencer Clarke Group are seeking a Revenues Team Manager for a local authority in North London. In this role, you will lead a Revenues team to deliver effective Council Tax collection, performance management, and high-quality service outcomes. Duties: Lead and manage a team responsible for Council Tax billing, collection, and enforcement. Monitor performance, quality, compliance, and service improvement initiatives. Support ethical income recovery and resolve operational issues within Revenues. Deputise for the Revenues Manager and represent the Council at meetings and hearings. Qualifications and Experience: Proven experience managing a Revenues, Council Tax, or Benefits team. Strong knowledge of Council Tax legislation, collection, and enforcement processes. Experience improving performance, compliance, and service delivery. Ability to manage stakeholders, projects, and operational change. What's on offer: Salary: 36ph+ may negotiate higher for exceptional candidates, based on experience Contract type: 3-6 months minimum Hours: Monday to Friday, 36 hours per week How to apply: Once your CV is received, if you are successful, you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion. For any further questions, please contact Taylor Kirkham on (phone number removed). INDSCGTK
P6 Senior Planner If you'd like to be considered for this opportunity we encourage you to apply promptly to avoid disappointment as if applications are high the role will close before the closing date given. This is not just another role. This is an opportunity to contribute to one of the most significant, complex and high-impact defence programmes in the UK today. Following the publication of the Defence Nuclear Enterprise Command, AWE has begun work on a sovereign replacement warhead programme known as Astraea. This programme sits at the heart of the UK's national security ensuring a safe, secure, and credible nuclear deterrent for generations to come. We are now building a team to deliver this next chapter and we are looking for exceptional people who want to work at the cutting edge of science, engineering and programme delivery. Location: RG7 4PR, located between Reading and Basingstoke, with free onsite parking Package: Salary from 49,830 - 78,770 (depending on suitability, qualifications, and experience) Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. Please note this role will require you to be onsite 100% of the time Closing Date: 27th August 2026 Ready to play your part? At AWE, it's not just a job, it's far more than that. Our shared purpose is to help keep the nation safe. Could this role be the opportunity for you to play your part? As a Senior Planner, you will deliver the complete planning capability within the business by maintaining the Integrated Master Schedule (IMS). You will support Task Managers with business rhythms, schedule integrity, network analysis, and communications with programme and business teams. You'll provide planning expertise to internal customers, implement planning processes and policies, and produce planning and reporting deliverables in line with agreed business rhythms. This role also involves supporting long-range operational programme planning and developing strong stakeholder relationships. As part of your role, you will: Deliver high-quality project controls planning capability through the development, maintenance and assurance of complex Integrated Master Schedules (IMS), providing accurate, timely and defensible forecasts to inform critical programme decisions Lead and support planning activities across the full project lifecycle, ensuring alignment to scope, cost and delivery strategy under configuration control Undertake schedule analysis and performance management, including critical path, dependencies, variance analysis and forecasting, to provide clear insight into current and future delivery positions Facilitate planning workshops and provide independent assurance and challenge through peer reviews, schedule health checks and adherence to planning standards and governance Drive continuous improvement and planning excellence, evolving processes, tools and capability while championing best practice across the programme Identify emerging risks, trends and delivery threats, providing early warning, recovery options and decision support to stakeholders Lead, coach and mentor junior planners, developing planning capability and embedding consistent standards of quality, integrity and delivery excellence across teams Champion the highest standards of safety, health, environment, security and quality, recognising the critical importance of these principles in delivering a programme central to the UK's national security. Whilst not a checklist, a Senior Planner should demonstrate: Experience of planning on projects/programmes in a dynamic, delivery focused environment Advanced level of skill with Oracle Primavera P6 Skills in Microsoft Office. Qualification in an appropriate business or technical discipline, or equivalent experience. Some reasons we think you'll love it here: 9-day working fortnight - every other Friday off, plus 270 hours of annual leave. Market-leading contributory pension scheme (we pay between 9% and 13% depending on your contributions). Family-friendly policies: Maternity Leave - 39 Weeks Full Pay; Paternity Leave - 4 Weeks Full Pay. Professional career development opportunities, including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts on everyday spending. Special Leave Policy, including paid time off for volunteering, public service, and caring. For full details, visit the 'Working at AWE' page on our website and check out the AWE Benefits Guide.
Aug 13, 2026
Full time
P6 Senior Planner If you'd like to be considered for this opportunity we encourage you to apply promptly to avoid disappointment as if applications are high the role will close before the closing date given. This is not just another role. This is an opportunity to contribute to one of the most significant, complex and high-impact defence programmes in the UK today. Following the publication of the Defence Nuclear Enterprise Command, AWE has begun work on a sovereign replacement warhead programme known as Astraea. This programme sits at the heart of the UK's national security ensuring a safe, secure, and credible nuclear deterrent for generations to come. We are now building a team to deliver this next chapter and we are looking for exceptional people who want to work at the cutting edge of science, engineering and programme delivery. Location: RG7 4PR, located between Reading and Basingstoke, with free onsite parking Package: Salary from 49,830 - 78,770 (depending on suitability, qualifications, and experience) Working pattern: AWE operates a 9-day working fortnight. We will consider flexible working requests so that your work may fit in with your lifestyle. Just let us know your preferred working pattern on your application. Please note this role will require you to be onsite 100% of the time Closing Date: 27th August 2026 Ready to play your part? At AWE, it's not just a job, it's far more than that. Our shared purpose is to help keep the nation safe. Could this role be the opportunity for you to play your part? As a Senior Planner, you will deliver the complete planning capability within the business by maintaining the Integrated Master Schedule (IMS). You will support Task Managers with business rhythms, schedule integrity, network analysis, and communications with programme and business teams. You'll provide planning expertise to internal customers, implement planning processes and policies, and produce planning and reporting deliverables in line with agreed business rhythms. This role also involves supporting long-range operational programme planning and developing strong stakeholder relationships. As part of your role, you will: Deliver high-quality project controls planning capability through the development, maintenance and assurance of complex Integrated Master Schedules (IMS), providing accurate, timely and defensible forecasts to inform critical programme decisions Lead and support planning activities across the full project lifecycle, ensuring alignment to scope, cost and delivery strategy under configuration control Undertake schedule analysis and performance management, including critical path, dependencies, variance analysis and forecasting, to provide clear insight into current and future delivery positions Facilitate planning workshops and provide independent assurance and challenge through peer reviews, schedule health checks and adherence to planning standards and governance Drive continuous improvement and planning excellence, evolving processes, tools and capability while championing best practice across the programme Identify emerging risks, trends and delivery threats, providing early warning, recovery options and decision support to stakeholders Lead, coach and mentor junior planners, developing planning capability and embedding consistent standards of quality, integrity and delivery excellence across teams Champion the highest standards of safety, health, environment, security and quality, recognising the critical importance of these principles in delivering a programme central to the UK's national security. Whilst not a checklist, a Senior Planner should demonstrate: Experience of planning on projects/programmes in a dynamic, delivery focused environment Advanced level of skill with Oracle Primavera P6 Skills in Microsoft Office. Qualification in an appropriate business or technical discipline, or equivalent experience. Some reasons we think you'll love it here: 9-day working fortnight - every other Friday off, plus 270 hours of annual leave. Market-leading contributory pension scheme (we pay between 9% and 13% depending on your contributions). Family-friendly policies: Maternity Leave - 39 Weeks Full Pay; Paternity Leave - 4 Weeks Full Pay. Professional career development opportunities, including funding for annual membership of a relevant professional body. Employee Assistance Programme and Occupational Health Services. Life Assurance (4 x annual salary). Discounts on everyday spending. Special Leave Policy, including paid time off for volunteering, public service, and caring. For full details, visit the 'Working at AWE' page on our website and check out the AWE Benefits Guide.
Risk & Assurance Manager Salary: region of 56,000 depending on experience, plus car/allowance, bonus and other Veolia benefits Location: Hybrid role with travel to sites nationally When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: Company Car or car cash allowance Bonus Scheme (up to 22.5%) Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential Employee financial wellbeing support: early access to your earned pay, savings, budgeting, financial coaching & rewards. Stream - Employee financial wellbeing support: early access to your earned pay, savings, budgeting, financial coaching & reward What you'll be doing: Establish a strategic vision for the Landfill, Energy Recovery Facility (ERF), Agricultural Services, and Construction sectors within the Treatment business. Developing and enhancing the R&A team's capabilities to effectively support daily operations and guide the business toward achieving an Active Risk Culture. Leading the effective planning, support, and continuous improvement of both planned maintenance outages and construction projects. Involvement in the broader R&A improvement programme, where the team is responsible for developing and spearheading the implementation of initiatives. Conduct trend analysis and identify key risk areas across the Landfill, ERF, Agricultural Services, and Construction sectors, focusing specifically on the Technical and Construction aspects of the business. Drive consistency and implement improvements. What we're looking for: Experience in a Safety Advisor Role, ideally in waste management, construction and maintenance NEBOSH General Certificate. Or equivalent Auditing experience. The ability to influence key stakeholders on site. Someone motivated to be actively part of the improvement programme and implementation of this within operational sites An individual with excellent communication and interpersonal skills to provide industry-leading customer service to all internal and external customers. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Aug 13, 2026
Full time
Risk & Assurance Manager Salary: region of 56,000 depending on experience, plus car/allowance, bonus and other Veolia benefits Location: Hybrid role with travel to sites nationally When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you: Company Car or car cash allowance Bonus Scheme (up to 22.5%) Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential Employee financial wellbeing support: early access to your earned pay, savings, budgeting, financial coaching & rewards. Stream - Employee financial wellbeing support: early access to your earned pay, savings, budgeting, financial coaching & reward What you'll be doing: Establish a strategic vision for the Landfill, Energy Recovery Facility (ERF), Agricultural Services, and Construction sectors within the Treatment business. Developing and enhancing the R&A team's capabilities to effectively support daily operations and guide the business toward achieving an Active Risk Culture. Leading the effective planning, support, and continuous improvement of both planned maintenance outages and construction projects. Involvement in the broader R&A improvement programme, where the team is responsible for developing and spearheading the implementation of initiatives. Conduct trend analysis and identify key risk areas across the Landfill, ERF, Agricultural Services, and Construction sectors, focusing specifically on the Technical and Construction aspects of the business. Drive consistency and implement improvements. What we're looking for: Experience in a Safety Advisor Role, ideally in waste management, construction and maintenance NEBOSH General Certificate. Or equivalent Auditing experience. The ability to influence key stakeholders on site. Someone motivated to be actively part of the improvement programme and implementation of this within operational sites An individual with excellent communication and interpersonal skills to provide industry-leading customer service to all internal and external customers. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Business Continuity Manager Permanent - 55k- 65k salary Portsmouth based - hybrid working - 1 day a week onsite Reporting to the Head of Assurance, the Business Continuity Manager (BCM) is responsible for designing, implementing, and maintaining the organisation's business continuity and resilience framework across internal operations and client-managed infrastructure. The role ensures that systems, services, and processes remain resilient against disruption, meet regulatory expectations, and align with evolving risks including cybersecurity and AI usage. RESPONSIBILITIES Business Continuity Strategy & Governance Develop, implement, and continuously improve the Business Continuity Management System (BCMS) aligned with ISO 22301 and industry best practices, ensuring it aligns with risk and resilience goals. Business Impact Analysis (BIA) & Risk Assessment Lead and maintain up-to-date Business Impact Analyses (BIA) for critical IT systems and business services System Audits & Assurance Conduct periodic system-level BC audits Continuity Exercises & Testing Establish a structured testing framework to conduct regular continuity tests and simulations. Ensure each test includes detailed documentation, tracking of progress, and evaluation against set acceptance criteria to assess effectiveness and readiness. Client Infrastructure Resilience Oversee business continuity and disaster recovery readiness for client-managed environments Monitoring, Reporting & Executive Communication Provide monthly BC preparedness reports to executive leadership Regulatory & Compliance Alignment Ensure compliance with relevant standards and regulations (e.g., ISO 22301, ISO 27001, GDPR) Continuous Improvement & Awareness Promote awareness and training on business continuity across the organisation Stakeholder Engagement and Training: Collaborate with external suppliers to ensure their service continuity plans align with continuity requirements, particularly for critical services, fostering resilience across the supply chain. EXPERIENCE Extensive experience in continuity management within a service delivery or operations capacity, with a focus on continuity testing and governance ideally in a professional services or regulated environment. Expertise in ISO 22301 standards Background in conducting business impact analyses and maturity assessments. Proficiency with continuity planning tools and methodologies. Relevant qualification in business continuity management, risk management, or a related field. SKILLS Continuity and Crisis Management: Strong ability to plan, execute, and oversee business continuity measures and crisis response. Stakeholder Engagement: Proven skills in engaging and aligning stakeholders across departments. Analytical and Critical Thinking: Strong analytical skills for assessing risk impacts and developing mitigation strategies. Organisational and Project Management: Effective time management and organisational skills to balance multiple priorities. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Aug 13, 2026
Full time
Business Continuity Manager Permanent - 55k- 65k salary Portsmouth based - hybrid working - 1 day a week onsite Reporting to the Head of Assurance, the Business Continuity Manager (BCM) is responsible for designing, implementing, and maintaining the organisation's business continuity and resilience framework across internal operations and client-managed infrastructure. The role ensures that systems, services, and processes remain resilient against disruption, meet regulatory expectations, and align with evolving risks including cybersecurity and AI usage. RESPONSIBILITIES Business Continuity Strategy & Governance Develop, implement, and continuously improve the Business Continuity Management System (BCMS) aligned with ISO 22301 and industry best practices, ensuring it aligns with risk and resilience goals. Business Impact Analysis (BIA) & Risk Assessment Lead and maintain up-to-date Business Impact Analyses (BIA) for critical IT systems and business services System Audits & Assurance Conduct periodic system-level BC audits Continuity Exercises & Testing Establish a structured testing framework to conduct regular continuity tests and simulations. Ensure each test includes detailed documentation, tracking of progress, and evaluation against set acceptance criteria to assess effectiveness and readiness. Client Infrastructure Resilience Oversee business continuity and disaster recovery readiness for client-managed environments Monitoring, Reporting & Executive Communication Provide monthly BC preparedness reports to executive leadership Regulatory & Compliance Alignment Ensure compliance with relevant standards and regulations (e.g., ISO 22301, ISO 27001, GDPR) Continuous Improvement & Awareness Promote awareness and training on business continuity across the organisation Stakeholder Engagement and Training: Collaborate with external suppliers to ensure their service continuity plans align with continuity requirements, particularly for critical services, fostering resilience across the supply chain. EXPERIENCE Extensive experience in continuity management within a service delivery or operations capacity, with a focus on continuity testing and governance ideally in a professional services or regulated environment. Expertise in ISO 22301 standards Background in conducting business impact analyses and maturity assessments. Proficiency with continuity planning tools and methodologies. Relevant qualification in business continuity management, risk management, or a related field. SKILLS Continuity and Crisis Management: Strong ability to plan, execute, and oversee business continuity measures and crisis response. Stakeholder Engagement: Proven skills in engaging and aligning stakeholders across departments. Analytical and Critical Thinking: Strong analytical skills for assessing risk impacts and developing mitigation strategies. Organisational and Project Management: Effective time management and organisational skills to balance multiple priorities. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Infrastructure Engineer (Active Directory, PKI, Enterprise Authentication) - Manchester or Inverness - 7 months+/RATE: £500 per day inside IR35 One of our Blue Chip Clients is urgently looking for an Infrastructure Engineer (Active Directory, PKI, Enterprise Authentication) Please find some details below: CONTRACTOR MUST BE ELIGIBLE FOR BPSS Location: Manchester or Inverness, 5 days onsite MUST BE PAYE THROUGH UMBRELLA Role Description: Role Overview We are seeking an experienced Senior Identity Infrastructure Engineer to support and maintain the core identity infrastructure platforms that underpin the organisation's Identity and Access Management (IDAM) services. The successful candidate will be responsible for the administration, support, security, and continuous improvement of the Active Directory, PKI, DNS, Group Policy, and authentication infrastructure. They will work closely with the wider IDAM team, supporting critical identity services and providing L2/L3 operational support across the identity estate where required. This role requires a highly capable infrastructure engineer with deep expertise in Microsoft Active Directory and Public Key Infrastructure (PKI), combined with a strong understanding of enterprise identity technologies and authentication services. The position is based within secure facilities in either Inverness or Manchester, working closely with security, engineering, and IDAM teams to ensure the availability, resilience, and security of critical identity platforms. Key Responsibilities Active Directory Infrastructure Administer and maintain enterprise Active Directory forests, domains, and domain controllers. Manage Active Directory Sites and Services, replication topology, trusts, and directory services infrastructure. Administer AD-integrated DNS and support authentication services across the enterprise. Manage and maintain Group Policy architecture, including policy design, implementation, troubleshooting, and life cycle management. Support Active Directory backup, recovery, disaster recovery, and business continuity processes. Monitor platform health, performance, security, and replication. Support Active Directory upgrades, migrations, consolidation projects, and infrastructure improvements. Implement and maintain Active Directory security hardening standards and privileged access controls. Public Key Infrastructure (PKI) Administer and support Microsoft Active Directory Certificate Services (AD CS). Manage Certificate Authorities, certificate templates, certificate enrolment, and certificate life cycle processes. Support Offline Root CA and Issuing CA infrastructure. Administer Certificate Revocation Lists (CRL), Authority Information Access (AIA), and certificate distribution services. Monitor certificate compliance, renewals, revocations, and expiration management. Maintain PKI operational documentation, recovery procedures, and security standards. Support cryptographic and certificate-related troubleshooting across infrastructure and security platforms. Identity Infrastructure & Authentication Services Support Microsoft Entra Connect and hybrid identity infrastructure. Maintain LDAP, LDAPS, Kerberos, and NTLM authentication services. Support integrations between Active Directory and enterprise identity platforms including MIM, Entra ID, Okta, and BeyondTrust. Assist with identity-related service improvements and platform optimisation initiatives. Support authentication, directory, and identity infrastructure incidents through to resolution. Work collaboratively with the IDAM engineering team to support critical identity life cycle services. IDAM Support Activities Provide L2/L3 support for identity-related incidents and service requests. Assist with troubleshooting user provisioning, synchronisation, and authentication issues. Support MIM, Entra ID, Okta, and BeyondTrust integrations where infrastructure expertise is required. Collaborate with IDAM engineers to investigate root causes and implement long-term solutions. Support operational activities across the wider identity ecosystem during periods of increased demand. Automation & Continuous Improvement Develop and maintain PowerShell automation for identity infrastructure administration. Drive service improvements, platform optimisation, and operational efficiencies. Contribute to security improvement initiatives, vulnerability remediation, and infrastructure modernisation. Produce and maintain technical documentation, operational procedures, and support runbooks. Essential Skills & Experience Active Directory Extensive hands-on experience administering enterprise Active Directory environments. Strong knowledge of: Active Directory Domain Services (AD DS) Active Directory Sites and Services Forest and Domain Administration DNS Group Policy LDAP/LDAPS Kerberos Authentication Trusts and Replication AD Backup and Recovery Experience troubleshooting complex authentication and directory service issues. PKI Strong experience administering Microsoft Active Directory Certificate Services (AD CS). Experience managing: Certificate Authorities Certificate Templates CRL and AIA Infrastructure Certificate Lifecycle Management Certificate Enrolment Services Key Recovery and Archival Experience supporting enterprise PKI environments. Infrastructure Platforms Windows Server 2016/2019/2022 administration. PowerShell Scripting and automation. Security hardening and privileged administration. High Availability and Disaster Recovery planning. Infrastructure monitoring and operational support. Identity Technologies Working knowledge of: Microsoft Entra ID Microsoft Entra Connect/Cloud Sync Microsoft Identity Manager (MIM) Okta BeyondTrust Understanding of: Identity and Access Management (IAM) Joiner, Mover, Leaver Processes Identity Lifecycle Management Authentication and Authorisation Access Governance Role-Based Access Control (RBAC) Desirable Skills Experience supporting Microsoft Identity Manager (MIM). Experience supporting hybrid identity architectures. Experience with Okta administration and integration. Knowledge of BeyondTrust PAM or Endpoint Privilege Management. Experience with Tier 0 administration and privileged access models. Familiarity with CrowdStrike, Zscaler, and security platform integrations. Experience supporting highly regulated or secure environments. Knowledge of ITIL-based operational support models. Experience supporting large-scale enterprise identity programmes. Candidate Profile The ideal candidate will be a senior infrastructure engineer with deep technical expertise across Active Directory, PKI, and enterprise authentication services. They will be comfortable operating in a complex, security-focused environment and capable of troubleshooting critical identity infrastructure issues independently. In addition to infrastructure ownership, the successful candidate will work closely with the wider IDAM team, providing support across the broader identity estate and contributing to identity service improvements. They will possess a strong understanding of modern identity technologies and be willing to engage in hands-on IDAM support activities where required. Candidates must be willing to work from secure facilities in either Inverness or Manchester and collaborate closely with operational, security, and engineering teams to maintain the resilience and security of the organisation's critical identity services. Please send CV for full details and immediate interviews. We are a preferred supplier to the client.
Aug 13, 2026
Contractor
Infrastructure Engineer (Active Directory, PKI, Enterprise Authentication) - Manchester or Inverness - 7 months+/RATE: £500 per day inside IR35 One of our Blue Chip Clients is urgently looking for an Infrastructure Engineer (Active Directory, PKI, Enterprise Authentication) Please find some details below: CONTRACTOR MUST BE ELIGIBLE FOR BPSS Location: Manchester or Inverness, 5 days onsite MUST BE PAYE THROUGH UMBRELLA Role Description: Role Overview We are seeking an experienced Senior Identity Infrastructure Engineer to support and maintain the core identity infrastructure platforms that underpin the organisation's Identity and Access Management (IDAM) services. The successful candidate will be responsible for the administration, support, security, and continuous improvement of the Active Directory, PKI, DNS, Group Policy, and authentication infrastructure. They will work closely with the wider IDAM team, supporting critical identity services and providing L2/L3 operational support across the identity estate where required. This role requires a highly capable infrastructure engineer with deep expertise in Microsoft Active Directory and Public Key Infrastructure (PKI), combined with a strong understanding of enterprise identity technologies and authentication services. The position is based within secure facilities in either Inverness or Manchester, working closely with security, engineering, and IDAM teams to ensure the availability, resilience, and security of critical identity platforms. Key Responsibilities Active Directory Infrastructure Administer and maintain enterprise Active Directory forests, domains, and domain controllers. Manage Active Directory Sites and Services, replication topology, trusts, and directory services infrastructure. Administer AD-integrated DNS and support authentication services across the enterprise. Manage and maintain Group Policy architecture, including policy design, implementation, troubleshooting, and life cycle management. Support Active Directory backup, recovery, disaster recovery, and business continuity processes. Monitor platform health, performance, security, and replication. Support Active Directory upgrades, migrations, consolidation projects, and infrastructure improvements. Implement and maintain Active Directory security hardening standards and privileged access controls. Public Key Infrastructure (PKI) Administer and support Microsoft Active Directory Certificate Services (AD CS). Manage Certificate Authorities, certificate templates, certificate enrolment, and certificate life cycle processes. Support Offline Root CA and Issuing CA infrastructure. Administer Certificate Revocation Lists (CRL), Authority Information Access (AIA), and certificate distribution services. Monitor certificate compliance, renewals, revocations, and expiration management. Maintain PKI operational documentation, recovery procedures, and security standards. Support cryptographic and certificate-related troubleshooting across infrastructure and security platforms. Identity Infrastructure & Authentication Services Support Microsoft Entra Connect and hybrid identity infrastructure. Maintain LDAP, LDAPS, Kerberos, and NTLM authentication services. Support integrations between Active Directory and enterprise identity platforms including MIM, Entra ID, Okta, and BeyondTrust. Assist with identity-related service improvements and platform optimisation initiatives. Support authentication, directory, and identity infrastructure incidents through to resolution. Work collaboratively with the IDAM engineering team to support critical identity life cycle services. IDAM Support Activities Provide L2/L3 support for identity-related incidents and service requests. Assist with troubleshooting user provisioning, synchronisation, and authentication issues. Support MIM, Entra ID, Okta, and BeyondTrust integrations where infrastructure expertise is required. Collaborate with IDAM engineers to investigate root causes and implement long-term solutions. Support operational activities across the wider identity ecosystem during periods of increased demand. Automation & Continuous Improvement Develop and maintain PowerShell automation for identity infrastructure administration. Drive service improvements, platform optimisation, and operational efficiencies. Contribute to security improvement initiatives, vulnerability remediation, and infrastructure modernisation. Produce and maintain technical documentation, operational procedures, and support runbooks. Essential Skills & Experience Active Directory Extensive hands-on experience administering enterprise Active Directory environments. Strong knowledge of: Active Directory Domain Services (AD DS) Active Directory Sites and Services Forest and Domain Administration DNS Group Policy LDAP/LDAPS Kerberos Authentication Trusts and Replication AD Backup and Recovery Experience troubleshooting complex authentication and directory service issues. PKI Strong experience administering Microsoft Active Directory Certificate Services (AD CS). Experience managing: Certificate Authorities Certificate Templates CRL and AIA Infrastructure Certificate Lifecycle Management Certificate Enrolment Services Key Recovery and Archival Experience supporting enterprise PKI environments. Infrastructure Platforms Windows Server 2016/2019/2022 administration. PowerShell Scripting and automation. Security hardening and privileged administration. High Availability and Disaster Recovery planning. Infrastructure monitoring and operational support. Identity Technologies Working knowledge of: Microsoft Entra ID Microsoft Entra Connect/Cloud Sync Microsoft Identity Manager (MIM) Okta BeyondTrust Understanding of: Identity and Access Management (IAM) Joiner, Mover, Leaver Processes Identity Lifecycle Management Authentication and Authorisation Access Governance Role-Based Access Control (RBAC) Desirable Skills Experience supporting Microsoft Identity Manager (MIM). Experience supporting hybrid identity architectures. Experience with Okta administration and integration. Knowledge of BeyondTrust PAM or Endpoint Privilege Management. Experience with Tier 0 administration and privileged access models. Familiarity with CrowdStrike, Zscaler, and security platform integrations. Experience supporting highly regulated or secure environments. Knowledge of ITIL-based operational support models. Experience supporting large-scale enterprise identity programmes. Candidate Profile The ideal candidate will be a senior infrastructure engineer with deep technical expertise across Active Directory, PKI, and enterprise authentication services. They will be comfortable operating in a complex, security-focused environment and capable of troubleshooting critical identity infrastructure issues independently. In addition to infrastructure ownership, the successful candidate will work closely with the wider IDAM team, providing support across the broader identity estate and contributing to identity service improvements. They will possess a strong understanding of modern identity technologies and be willing to engage in hands-on IDAM support activities where required. Candidates must be willing to work from secure facilities in either Inverness or Manchester and collaborate closely with operational, security, and engineering teams to maintain the resilience and security of the organisation's critical identity services. Please send CV for full details and immediate interviews. We are a preferred supplier to the client.
Senior Datacentre Build Project Manager Data Centre & ICT Infrastructure - Mainland Europe I am working on behalf of four different clients within mainland Europe with simular needs on a variety of sites including Frankfurt, Hamburg, Lisbon, Germany and Finland. Our primary client is a leading provider of Data Centre and ICT infrastructure solutions, delivering complex, large-scale projects for some of the world's most demanding and mission-critical environments. Due to continued growth, they are seeking an experienced Senior Project Manager to join their leadership team. This is an exceptional opportunity for a proven project delivery professional who can combine strategic oversight with hands-on leadership to drive successful project outcomes across multiple locations, workstreams, and client programmes. The Role Reporting directly to the Divisional Director, the Senior Project Manager will be accountable for the delivery performance and overall budget position of assigned projects, locations, or scopes. The successful candidate will play a critical role in ensuring projects are delivered safely, on time, within budget, and to the highest standards of quality and client satisfaction. Working closely with the Operations Manager, who assigns operational resources across the business, you will provide leadership and direction to Project Managers, Site Managers, and Site Supervisors to ensure efficient project execution and the achievement of key commercial and operational objectives. This role requires a highly capable leader with strong commercial acumen, excellent stakeholder management skills, and a proven track record of successfully delivering complex projects within Data Centre, ICT, or related construction environments. Key Responsibilities Lead the successful delivery of multiple concurrent projects, programmes, or major campus workstreams, ensuring all contractual, commercial, operational, and client requirements are met. Take ownership of project budgets and commercial performance across a portfolio of projects, including forecasting, cost control, financial reporting, and profitability. Provide oversight, mentorship, and challenge to Project Managers and delivery teams, ensuring consistent performance and adherence to project management best practices. Build and maintain strong relationships with clients and senior stakeholders, acting as a trusted partner throughout the project lifecycle. Drive effective project governance, controls, reporting, risk management, and performance monitoring to support successful project delivery. Identify project risks, issues, and opportunities, implementing strategies to mitigate challenges and improve outcomes. Lead recovery initiatives for underperforming or challenged projects, restoring programme performance and client confidence. Collaborate with operational teams to ensure projects are appropriately resourced and supported throughout delivery. Champion a culture of safety, quality, accountability, and continuous improvement across all projects. Skills & Experience The successful candidate will have significant experience delivering multiple concurrent projects, multiple scopes, or major campus workstreams within a Data Centre, ICT infrastructure, or construction environment. You will have demonstrated ownership of budgets and commercial performance at portfolio level, including responsibility for consolidated reporting and financial oversight. A strong background in leading, supporting, and developing Project Managers and wider delivery teams is essential, alongside the ability to influence and engage effectively with senior stakeholders and clients. You will possess a proven track record of recovering struggling projects and implementing solutions that improve delivery performance, profitability, and customer satisfaction. A comprehensive understanding of project controls, governance frameworks, programme reporting, and risk management disciplines is required, together with strong commercial awareness and excellent organisational skills. Candidates should have strong computer literacy, including proficiency with Microsoft 365 and Google Workspace, as well as excellent written and verbal communication skills in English. What's on Offer This is an opportunity to join a highly respected organisation operating at the forefront of the Data Centre and ICT infrastructure sector. You'll have the chance to lead high-profile, technically complex projects while working alongside an experienced leadership team committed to excellence, innovation, and long-term career development. If you are an accomplished Senior Project Manager looking for your next challenge within a fast-growing and dynamic environment, we'd love to hear from you. Apply today for a confidential discussion.
Aug 13, 2026
Full time
Senior Datacentre Build Project Manager Data Centre & ICT Infrastructure - Mainland Europe I am working on behalf of four different clients within mainland Europe with simular needs on a variety of sites including Frankfurt, Hamburg, Lisbon, Germany and Finland. Our primary client is a leading provider of Data Centre and ICT infrastructure solutions, delivering complex, large-scale projects for some of the world's most demanding and mission-critical environments. Due to continued growth, they are seeking an experienced Senior Project Manager to join their leadership team. This is an exceptional opportunity for a proven project delivery professional who can combine strategic oversight with hands-on leadership to drive successful project outcomes across multiple locations, workstreams, and client programmes. The Role Reporting directly to the Divisional Director, the Senior Project Manager will be accountable for the delivery performance and overall budget position of assigned projects, locations, or scopes. The successful candidate will play a critical role in ensuring projects are delivered safely, on time, within budget, and to the highest standards of quality and client satisfaction. Working closely with the Operations Manager, who assigns operational resources across the business, you will provide leadership and direction to Project Managers, Site Managers, and Site Supervisors to ensure efficient project execution and the achievement of key commercial and operational objectives. This role requires a highly capable leader with strong commercial acumen, excellent stakeholder management skills, and a proven track record of successfully delivering complex projects within Data Centre, ICT, or related construction environments. Key Responsibilities Lead the successful delivery of multiple concurrent projects, programmes, or major campus workstreams, ensuring all contractual, commercial, operational, and client requirements are met. Take ownership of project budgets and commercial performance across a portfolio of projects, including forecasting, cost control, financial reporting, and profitability. Provide oversight, mentorship, and challenge to Project Managers and delivery teams, ensuring consistent performance and adherence to project management best practices. Build and maintain strong relationships with clients and senior stakeholders, acting as a trusted partner throughout the project lifecycle. Drive effective project governance, controls, reporting, risk management, and performance monitoring to support successful project delivery. Identify project risks, issues, and opportunities, implementing strategies to mitigate challenges and improve outcomes. Lead recovery initiatives for underperforming or challenged projects, restoring programme performance and client confidence. Collaborate with operational teams to ensure projects are appropriately resourced and supported throughout delivery. Champion a culture of safety, quality, accountability, and continuous improvement across all projects. Skills & Experience The successful candidate will have significant experience delivering multiple concurrent projects, multiple scopes, or major campus workstreams within a Data Centre, ICT infrastructure, or construction environment. You will have demonstrated ownership of budgets and commercial performance at portfolio level, including responsibility for consolidated reporting and financial oversight. A strong background in leading, supporting, and developing Project Managers and wider delivery teams is essential, alongside the ability to influence and engage effectively with senior stakeholders and clients. You will possess a proven track record of recovering struggling projects and implementing solutions that improve delivery performance, profitability, and customer satisfaction. A comprehensive understanding of project controls, governance frameworks, programme reporting, and risk management disciplines is required, together with strong commercial awareness and excellent organisational skills. Candidates should have strong computer literacy, including proficiency with Microsoft 365 and Google Workspace, as well as excellent written and verbal communication skills in English. What's on Offer This is an opportunity to join a highly respected organisation operating at the forefront of the Data Centre and ICT infrastructure sector. You'll have the chance to lead high-profile, technically complex projects while working alongside an experienced leadership team committed to excellence, innovation, and long-term career development. If you are an accomplished Senior Project Manager looking for your next challenge within a fast-growing and dynamic environment, we'd love to hear from you. Apply today for a confidential discussion.
ICT Manager Location: Sydenham We're looking for an experienced ICT Manager to join a leading organisation supporting the education sector. This is a fantastic opportunity for a hands-on infrastructure professional who enjoys managing ICT environments, leading projects, and building strong relationships with stakeholders. The Role You'll take ownership of the school's ICT infrastructure, ensuring systems are secure, reliable, and fit for purpose while acting as the main technical contact for the site. Key responsibilities include: Managing servers, networks, Wi-Fi and ICT infrastructure Leading ICT projects and system upgrades Maintaining backups, security and disaster recovery Supporting Microsoft technologies including Active Directory, DNS, DHCP, Group Policy and Hyper-V Providing technical leadership and resolving complex issues Building strong relationships with school leadership and end users About You You'll have experience managing ICT infrastructure and be confident working with Microsoft server technologies, networking, virtualisation, and cybersecurity. Experience within the education sector is advantageous but not essential. What's on Offer Competitive salary and benefits Ongoing training and professional development A varied, hands-on role with real responsibility The opportunity to make a meaningful impact through technology If you're an experienced ICT professional looking for your next challenge, we'd love to hear from you!
Aug 13, 2026
Full time
ICT Manager Location: Sydenham We're looking for an experienced ICT Manager to join a leading organisation supporting the education sector. This is a fantastic opportunity for a hands-on infrastructure professional who enjoys managing ICT environments, leading projects, and building strong relationships with stakeholders. The Role You'll take ownership of the school's ICT infrastructure, ensuring systems are secure, reliable, and fit for purpose while acting as the main technical contact for the site. Key responsibilities include: Managing servers, networks, Wi-Fi and ICT infrastructure Leading ICT projects and system upgrades Maintaining backups, security and disaster recovery Supporting Microsoft technologies including Active Directory, DNS, DHCP, Group Policy and Hyper-V Providing technical leadership and resolving complex issues Building strong relationships with school leadership and end users About You You'll have experience managing ICT infrastructure and be confident working with Microsoft server technologies, networking, virtualisation, and cybersecurity. Experience within the education sector is advantageous but not essential. What's on Offer Competitive salary and benefits Ongoing training and professional development A varied, hands-on role with real responsibility The opportunity to make a meaningful impact through technology If you're an experienced ICT professional looking for your next challenge, we'd love to hear from you!
Digital Systems Manager Overview We are seeking an experienced Digital Systems Manager to lead the management, development and continuous improvement of a diverse portfolio of business-critical IT systems. This role is responsible for ensuring the effective delivery, support and enhancement of Line of Business (LOB) applications, while providing specialist technical expertise across hardware, software, infrastructure, service management and digital transformation projects. Working as part of a high-performing IT team, you will deliver a modern, customer-focused service that supports organisational objectives through reliable, secure and innovative digital solutions. Location: Lisburn Job Type: Temporary Duration of booking: Expected to last 6 months with possible extension Proposed start date: ASAP Pay Rates: Up to £24.41per hour PAYE inclusive of holiday pay Hours / Working Days: 37.5 hours per week / Monday to Friday, 9am 5pm Sector: Healthcare Based: Office / Hospital Key Responsibilities IT Systems Management Provide specialist technical expertise in the management and support of Line of Business (LOB) systems, including Finance, HR, Stores, Fleet, Operational and other business-critical applications. Lead the development, implementation and continuous improvement of existing systems and new digital projects to meet business objectives. Manage day-to-day service requests and incidents using an IT Service Management (ITSM) platform, ensuring Service Level Agreements (SLAs) are achieved. Work closely with internal stakeholders and third-party suppliers to investigate, troubleshoot and resolve technical issues. Manage system infrastructure, ensuring compatibility, security, software licensing and IT asset management across all supported platforms. Participate in supplier meetings, procurement exercises, tenders and contract discussions, providing technical expertise and evaluating proposed solutions. Communicate technical issues, incidents and system changes effectively to users and key stakeholders. Assess, recommend and implement improvements to IT applications that enhance operational efficiency and service delivery. Coordinate system upgrades and change releases, ensuring appropriate change management processes are followed. Produce and maintain technical documentation, service transition documentation and operational procedures. Support operational risk management across digital services. Lead the analysis of business requirements, solution design, implementation, testing, documentation and ongoing support of complex IT systems. Design and deliver user training for business applications and ensure supporting documentation remains up to date. Support quality management initiatives and IT service best practice frameworks. Monitor system performance, capacity and availability, taking proactive action to maintain service reliability. Act as a senior point of contact during periods of business continuity or disaster recovery where required. Manage multiple priorities and deliver work effectively within changing deadlines. Business Planning & Strategy Work collaboratively with senior stakeholders to support the delivery of organisational and digital strategy. Lead on the development of solutions to complex IT and business systems challenges. Provide expert advice, forecasting and technical input into organisation-wide transformation programmes. Support strategic improvements to Line of Business systems and wider digital service delivery. Contribute to the preparation of business cases, procurement documentation, tenders and supplier evaluations. Support the development of long-term IT strategies, service plans, budgets and investment planning. Person Specification Essential Qualifications Applicants must possess one of the following: Degree (or equivalent professional qualification) in ICT, Computing, Systems Development or a related discipline, and a minimum of two years' experience in a Systems Manager or similar role; OR Higher National Diploma (HND) in ICT, Computing, Systems Development or a related discipline, and a minimum of two years' experience in a Systems Manager or similar role. Essential Experience Experience managing, maintaining and upgrading complex IT systems. Strong troubleshooting and problem-solving skills across enterprise applications and infrastructure. Experience working with multiple business systems and third-party suppliers. Experience delivering IT projects and implementing system improvements. Experience managing IT service requests, incidents and change processes. Skills & Competencies Excellent planning, organisation and prioritisation skills. Strong analytical and problem-solving ability. Excellent written and verbal communication skills. Ability to explain complex technical concepts to non-technical stakeholders. High level of accuracy and attention to detail. Customer-focused approach with excellent stakeholder management skills. Ability to work independently and collaboratively within a team. Ability to manage competing priorities and deliver against changing deadlines. Other Requirements Full UK driving licence, or access to suitable transport to fulfil the requirements of the role.
Aug 13, 2026
Seasonal
Digital Systems Manager Overview We are seeking an experienced Digital Systems Manager to lead the management, development and continuous improvement of a diverse portfolio of business-critical IT systems. This role is responsible for ensuring the effective delivery, support and enhancement of Line of Business (LOB) applications, while providing specialist technical expertise across hardware, software, infrastructure, service management and digital transformation projects. Working as part of a high-performing IT team, you will deliver a modern, customer-focused service that supports organisational objectives through reliable, secure and innovative digital solutions. Location: Lisburn Job Type: Temporary Duration of booking: Expected to last 6 months with possible extension Proposed start date: ASAP Pay Rates: Up to £24.41per hour PAYE inclusive of holiday pay Hours / Working Days: 37.5 hours per week / Monday to Friday, 9am 5pm Sector: Healthcare Based: Office / Hospital Key Responsibilities IT Systems Management Provide specialist technical expertise in the management and support of Line of Business (LOB) systems, including Finance, HR, Stores, Fleet, Operational and other business-critical applications. Lead the development, implementation and continuous improvement of existing systems and new digital projects to meet business objectives. Manage day-to-day service requests and incidents using an IT Service Management (ITSM) platform, ensuring Service Level Agreements (SLAs) are achieved. Work closely with internal stakeholders and third-party suppliers to investigate, troubleshoot and resolve technical issues. Manage system infrastructure, ensuring compatibility, security, software licensing and IT asset management across all supported platforms. Participate in supplier meetings, procurement exercises, tenders and contract discussions, providing technical expertise and evaluating proposed solutions. Communicate technical issues, incidents and system changes effectively to users and key stakeholders. Assess, recommend and implement improvements to IT applications that enhance operational efficiency and service delivery. Coordinate system upgrades and change releases, ensuring appropriate change management processes are followed. Produce and maintain technical documentation, service transition documentation and operational procedures. Support operational risk management across digital services. Lead the analysis of business requirements, solution design, implementation, testing, documentation and ongoing support of complex IT systems. Design and deliver user training for business applications and ensure supporting documentation remains up to date. Support quality management initiatives and IT service best practice frameworks. Monitor system performance, capacity and availability, taking proactive action to maintain service reliability. Act as a senior point of contact during periods of business continuity or disaster recovery where required. Manage multiple priorities and deliver work effectively within changing deadlines. Business Planning & Strategy Work collaboratively with senior stakeholders to support the delivery of organisational and digital strategy. Lead on the development of solutions to complex IT and business systems challenges. Provide expert advice, forecasting and technical input into organisation-wide transformation programmes. Support strategic improvements to Line of Business systems and wider digital service delivery. Contribute to the preparation of business cases, procurement documentation, tenders and supplier evaluations. Support the development of long-term IT strategies, service plans, budgets and investment planning. Person Specification Essential Qualifications Applicants must possess one of the following: Degree (or equivalent professional qualification) in ICT, Computing, Systems Development or a related discipline, and a minimum of two years' experience in a Systems Manager or similar role; OR Higher National Diploma (HND) in ICT, Computing, Systems Development or a related discipline, and a minimum of two years' experience in a Systems Manager or similar role. Essential Experience Experience managing, maintaining and upgrading complex IT systems. Strong troubleshooting and problem-solving skills across enterprise applications and infrastructure. Experience working with multiple business systems and third-party suppliers. Experience delivering IT projects and implementing system improvements. Experience managing IT service requests, incidents and change processes. Skills & Competencies Excellent planning, organisation and prioritisation skills. Strong analytical and problem-solving ability. Excellent written and verbal communication skills. Ability to explain complex technical concepts to non-technical stakeholders. High level of accuracy and attention to detail. Customer-focused approach with excellent stakeholder management skills. Ability to work independently and collaboratively within a team. Ability to manage competing priorities and deliver against changing deadlines. Other Requirements Full UK driving licence, or access to suitable transport to fulfil the requirements of the role.
IT Operations Manager Hemel Hempstead, Hybrid (3 days in the office, 2 from home) 65,000 - 70,000 + Excellent Benefits Be the person who keeps the business running. Not everyone wants to spend their life delivering the next migration project. Some people genuinely enjoy making sure the IT operation runs like clockwork. If you're the person who takes ownership, keeps suppliers on their toes, enjoys solving problems before anyone else notices them, and likes being the calm head when things don't quite go to plan we'd like to meet you. We're looking for an IT Operations Manager to become the trusted right hand to our Technology Director within a successful international healthcare business. This isn't about sitting in endless project meetings. It's about owning the day-to-day operation of IT across the business, making sure services are reliable, secure and continually improving. What you'll be doing Taking ownership of day-to-day IT operations. Managing and challenging external IT suppliers and MSPs to deliver excellent service. Monitoring SLAs, KPIs and service performance. Acting as the senior escalation point for operational IT issues. Driving continual service improvement and operational efficiency. Supporting infrastructure, business systems and technology upgrades. Helping shape disaster recovery, business continuity and cyber security initiatives. Producing meaningful service reporting for senior stakeholders. Working closely with the Technology Director, becoming a trusted operational deputy. We're looking for someone who Has experience running an internal IT operation. Enjoys supplier and stakeholder management just as much as the technology itself. Knows how to hold third-party providers accountable. Can build relationships across every level of a business. Has a solid infrastructure background with broad Microsoft technology knowledge. Stays calm under pressure and enjoys solving operational challenges. Has worked within a regulated or quality-driven environment (healthcare, manufacturing, engineering or similar) - although this isn't essential. Why this role? You'll be joining a collaborative business where IT is genuinely valued, not hidden away in a back office. You'll have the opportunity to influence how technology is delivered across the organisation, work closely with senior leadership and make a real difference to the people using your services every day. If you enjoy running IT Operations rather than simply delivering projects, this could be exactly what you're looking for. Applicants must have the unrestricted right to work in the UK. Unfortunately, sponsorship is not available for this position.
Aug 13, 2026
Full time
IT Operations Manager Hemel Hempstead, Hybrid (3 days in the office, 2 from home) 65,000 - 70,000 + Excellent Benefits Be the person who keeps the business running. Not everyone wants to spend their life delivering the next migration project. Some people genuinely enjoy making sure the IT operation runs like clockwork. If you're the person who takes ownership, keeps suppliers on their toes, enjoys solving problems before anyone else notices them, and likes being the calm head when things don't quite go to plan we'd like to meet you. We're looking for an IT Operations Manager to become the trusted right hand to our Technology Director within a successful international healthcare business. This isn't about sitting in endless project meetings. It's about owning the day-to-day operation of IT across the business, making sure services are reliable, secure and continually improving. What you'll be doing Taking ownership of day-to-day IT operations. Managing and challenging external IT suppliers and MSPs to deliver excellent service. Monitoring SLAs, KPIs and service performance. Acting as the senior escalation point for operational IT issues. Driving continual service improvement and operational efficiency. Supporting infrastructure, business systems and technology upgrades. Helping shape disaster recovery, business continuity and cyber security initiatives. Producing meaningful service reporting for senior stakeholders. Working closely with the Technology Director, becoming a trusted operational deputy. We're looking for someone who Has experience running an internal IT operation. Enjoys supplier and stakeholder management just as much as the technology itself. Knows how to hold third-party providers accountable. Can build relationships across every level of a business. Has a solid infrastructure background with broad Microsoft technology knowledge. Stays calm under pressure and enjoys solving operational challenges. Has worked within a regulated or quality-driven environment (healthcare, manufacturing, engineering or similar) - although this isn't essential. Why this role? You'll be joining a collaborative business where IT is genuinely valued, not hidden away in a back office. You'll have the opportunity to influence how technology is delivered across the organisation, work closely with senior leadership and make a real difference to the people using your services every day. If you enjoy running IT Operations rather than simply delivering projects, this could be exactly what you're looking for. Applicants must have the unrestricted right to work in the UK. Unfortunately, sponsorship is not available for this position.
Group IT Manager Tamworth (5 days on-site) 60,000 - 70,000 + Holiday + Pension Are you an experienced IT leader looking to take full ownership of a multi-site infrastructure environment while shaping the long-term technology strategy of a growing international organisation? You will oversee day-to-day IT operations including networks, servers, and cloud platforms, while also leading key projects such as system upgrades, migrations, and infrastructure improvements. Alongside this, you will manage vendors, budgets, and service delivery, ensuring a high-performing and customer-focused IT function. The ideal candidate will possess broad technical expertise across enterprise infrastructure technologies, including Microsoft 365, Azure AD/Entra ID, Intune, Windows Server, VMware, alongside cloud platforms such as Azure, AWS, and GCP. They will have strong networking knowledge covering Cisco, Fortinet, and Ruckus environments, WAN connectivity, network security, backup and disaster recovery solutions, and wider cybersecurity and compliance practices. The role also involves leading and developing a team of skilled engineers and Helpdesk staff, promoting a collaborative culture and driving continuous improvement across the department. This position offers the opportunity to influence technology direction while working within a modern and evolving IT landscape. The Role: Lead IT infrastructure operations across multiple global sites Manage and mentor a team including Helpdesk and 3rd Line Engineers Oversee networks, servers, cloud platforms, and security protocols Deliver infrastructure projects including upgrades and migrations Manage IT budget, vendors, and service level agreements The Person: Proven experience in an Infrastructure Manager or similar leadership role Strong networking and systems knowledge (Cisco, Fortinet, Microsoft stack, cloud platforms) Experience managing teams and driving service improvements Strong understanding of IT security, backup, and disaster recovery Excellent stakeholder management and communication skills Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Aug 13, 2026
Full time
Group IT Manager Tamworth (5 days on-site) 60,000 - 70,000 + Holiday + Pension Are you an experienced IT leader looking to take full ownership of a multi-site infrastructure environment while shaping the long-term technology strategy of a growing international organisation? You will oversee day-to-day IT operations including networks, servers, and cloud platforms, while also leading key projects such as system upgrades, migrations, and infrastructure improvements. Alongside this, you will manage vendors, budgets, and service delivery, ensuring a high-performing and customer-focused IT function. The ideal candidate will possess broad technical expertise across enterprise infrastructure technologies, including Microsoft 365, Azure AD/Entra ID, Intune, Windows Server, VMware, alongside cloud platforms such as Azure, AWS, and GCP. They will have strong networking knowledge covering Cisco, Fortinet, and Ruckus environments, WAN connectivity, network security, backup and disaster recovery solutions, and wider cybersecurity and compliance practices. The role also involves leading and developing a team of skilled engineers and Helpdesk staff, promoting a collaborative culture and driving continuous improvement across the department. This position offers the opportunity to influence technology direction while working within a modern and evolving IT landscape. The Role: Lead IT infrastructure operations across multiple global sites Manage and mentor a team including Helpdesk and 3rd Line Engineers Oversee networks, servers, cloud platforms, and security protocols Deliver infrastructure projects including upgrades and migrations Manage IT budget, vendors, and service level agreements The Person: Proven experience in an Infrastructure Manager or similar leadership role Strong networking and systems knowledge (Cisco, Fortinet, Microsoft stack, cloud platforms) Experience managing teams and driving service improvements Strong understanding of IT security, backup, and disaster recovery Excellent stakeholder management and communication skills Reference Number: BBBH(phone number removed) Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Credit Controller Job Type: Full-time Location: Bristol Salary: Competitive Join a national law firm renowned for its strong reputation and commitment to exceptional client service. We are looking for a Credit Controller to manage cash collections across multiple teams and maintain client accounts with skill and precision. This role is ideal for someone who thrives in a professional services environment and is skilled in negotiation and client relations. Day-to-day of the role: Responsible for cash collections for 20 billing teams. Manage allocated ledger and associated client accounts, using skill and judgement to achieve optimal results. Build and maintain relationships with a diverse range of clients, from private individuals to international corporations and public sector organisations. Work closely with fee earners to determine the most appropriate ways to resolve outstanding accounts and agree on payment terms. Refer accounts to debt recovery litigators when necessary and agreed upon with the Credit Control Manager. Maintain high standards of work by adhering to agreed systems and processes, providing support to colleagues as needed. Ensure compliance with professional rules and codes of practice, maintaining an ethical approach. Exercise discretion and judgement within established protocols, contributing to the team's effectiveness. Assist with ad hoc projects, reporting, administrative duties, and make recommendations to improve systems and processes. Required Skills & Qualifications: Minimum of 6 GCSE passes at grade C or above (or equivalent), including English and Maths. At least 1 year of experience in credit control within a professional services or similar environment. Proficiency in Microsoft Excel, including creation, data entry, formatting, and use of formulas. Strong understanding of human behaviour, with tactful and professional communication skills. Proven abilities in negotiation and influencing. Benefits: Empowered and flexible working conditions. Comprehensive learning and development programme. Range of wellbeing initiatives to support your career journey. Competitive range of flexible benefits. About the Firm: You'll be joining a nationally recognised law firm that values individual differences and diversity, united by shared values and mutual respect. Employees are empowered to do their best work while balancing individual needs, team collaboration, and excellent client service. To apply for this Credit Controller position, please submit your CV and cover letter detailing your relevant experience and interest in the role.
Aug 13, 2026
Full time
Credit Controller Job Type: Full-time Location: Bristol Salary: Competitive Join a national law firm renowned for its strong reputation and commitment to exceptional client service. We are looking for a Credit Controller to manage cash collections across multiple teams and maintain client accounts with skill and precision. This role is ideal for someone who thrives in a professional services environment and is skilled in negotiation and client relations. Day-to-day of the role: Responsible for cash collections for 20 billing teams. Manage allocated ledger and associated client accounts, using skill and judgement to achieve optimal results. Build and maintain relationships with a diverse range of clients, from private individuals to international corporations and public sector organisations. Work closely with fee earners to determine the most appropriate ways to resolve outstanding accounts and agree on payment terms. Refer accounts to debt recovery litigators when necessary and agreed upon with the Credit Control Manager. Maintain high standards of work by adhering to agreed systems and processes, providing support to colleagues as needed. Ensure compliance with professional rules and codes of practice, maintaining an ethical approach. Exercise discretion and judgement within established protocols, contributing to the team's effectiveness. Assist with ad hoc projects, reporting, administrative duties, and make recommendations to improve systems and processes. Required Skills & Qualifications: Minimum of 6 GCSE passes at grade C or above (or equivalent), including English and Maths. At least 1 year of experience in credit control within a professional services or similar environment. Proficiency in Microsoft Excel, including creation, data entry, formatting, and use of formulas. Strong understanding of human behaviour, with tactful and professional communication skills. Proven abilities in negotiation and influencing. Benefits: Empowered and flexible working conditions. Comprehensive learning and development programme. Range of wellbeing initiatives to support your career journey. Competitive range of flexible benefits. About the Firm: You'll be joining a nationally recognised law firm that values individual differences and diversity, united by shared values and mutual respect. Employees are empowered to do their best work while balancing individual needs, team collaboration, and excellent client service. To apply for this Credit Controller position, please submit your CV and cover letter detailing your relevant experience and interest in the role.
Are you an experienced IT Support Engineer who enjoys solving complex technical challenges, delivering projects and building trusted client relationships? Do you thrive in a varied, customer-facing role where one day could involve Microsoft 365 or infrastructure support and the next a cloud migration, cybersecurity project or network deployment? Looking to join a growing consultancy where your expertise will be valued, your ideas heard, and no two days will feel the same? At Active IT, we provide responsive, tailored IT support and project delivery to SMEs and preparatory schools across the South East. We re now looking for a capable and confident Senior IT Support Engineer to join our collaborative technical team and help our clients get the very best from their technology. The Role at a Glance: Senior IT Support Engineer Windsor or East Berkshire Based + Travel Across Berkshire, Hampshire, Surrey & West London £38,000 - £40,000 Plus Benefits inc. 20 days holiday + Public Holidays + Birthday Off, Pension Scheme, Generous Mileage Allowance About Us Active IT is a growing IT consultancy providing managed services and project delivery to SMEs and preparatory schools across the South East. We pride ourselves on a flexible, bespoke approach, working closely with each client to design and deliver the right technical solution for their business. With over twenty years of experience behind us, we combine the responsiveness of a small team with the depth of a mature consultancy. The Opportunity We are looking for an experienced and motivated Senior IT Support Engineer to join our technical delivery team. You will represent Active IT on site at client locations across Berkshire, Hampshire, Surrey and West London, as well as supporting in house and remote project work from our Windsor head office. This is a varied role that will suit someone who enjoys problem-solving, building relationships with clients, and working across a broad range of modern technologies. You will be exposed to everything from day to day support and infrastructure projects through to cybersecurity, cloud migrations and network deployments. What We Are Looking For You will need to demonstrate strong technical ability alongside excellent communication and customer service skills. The ideal candidate will be based in or around East Berkshire. A full UK driving licence and your own transport are essential, as you will be travelling to client sites regularly. A generous mileage allowance is paid for all business travel. All successful candidates will be required to pass an Enhanced DBS check. We are looking for someone with at least five years of customer facing experience and a minimum of two years in a commercial IT support or projects role. A degree or relevant technical qualification is preferred, and recent Microsoft certifications will be highly regarded. Required Technical Skills • Windows Server 2019, 2022 and 2025 • Microsoft 365 advanced administration, including Exchange Online, SharePoint and Teams • Mobile device management, including Microsoft Intune and Endpoint Manager • Microsoft Entra ID (formerly Azure AD), Conditional Access and MFA • Active Directory, Group Policy and hybrid identity • Hyper V and VMware virtualisation • Windows, macOS and iPadOS desktop and device support • DNS and DHCP • Networking fundamentals: firewalls, routing, NAT, VLANs and switching • Wi Fi technologies, including UniFi or equivalent enterprise platforms • Firewall management, ideally SonicWall or similar • VPN technologies, including SSL and site to site • PC and laptop hardware diagnostics and build Desirable Skills • Jamf Pro or Jamf School for Apple device management • Microsoft Azure infrastructure and administration • Apple Business Manager and Apple School Manager • Google Workspace and Chrome device management • DNS filtering platforms such as DNSFilter or Cisco Umbrella • Backup and disaster recovery solutions, including Datto, Veeam or Microsoft 365 backup • Cyber Essentials and Cyber Essentials Plus experience • Safeguarding technologies used in education, such as Senso or Classroom Cloud • VoIP and cloud telephony platforms Qualifications Any of the following would be an advantage: • Degree level IT qualification or equivalent demonstrable industry experience • Microsoft 365 Certified: Modern Desktop Administrator, Endpoint Administrator or Identity and Access Administrator • Microsoft Azure Fundamentals (AZ 900) or Administrator (AZ 104) • Jamf Certified Associate or Jamf Certified Tech • CompTIA Network+ or Security+ General Requirements • Two or more years in a client facing, hands on technical role • Excellent verbal and written communication skills • Positive, can do attitude with the confidence to engage stakeholders at all levels • Genuine passion for IT and technology • Five or more GCSEs including English • Smart, professional appearance The Package • £38,000 to £40,000 per annum, depending on experience • Contributory pension scheme • Generous mileage allowance for business travel • 20 days annual leave plus UK public holidays • Your birthday off as an additional day of leave • Ongoing training and certification support • Friendly, collaborative team environment Apply today and be part of a team using technology to drive real-world sustainability impact. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Aug 13, 2026
Full time
Are you an experienced IT Support Engineer who enjoys solving complex technical challenges, delivering projects and building trusted client relationships? Do you thrive in a varied, customer-facing role where one day could involve Microsoft 365 or infrastructure support and the next a cloud migration, cybersecurity project or network deployment? Looking to join a growing consultancy where your expertise will be valued, your ideas heard, and no two days will feel the same? At Active IT, we provide responsive, tailored IT support and project delivery to SMEs and preparatory schools across the South East. We re now looking for a capable and confident Senior IT Support Engineer to join our collaborative technical team and help our clients get the very best from their technology. The Role at a Glance: Senior IT Support Engineer Windsor or East Berkshire Based + Travel Across Berkshire, Hampshire, Surrey & West London £38,000 - £40,000 Plus Benefits inc. 20 days holiday + Public Holidays + Birthday Off, Pension Scheme, Generous Mileage Allowance About Us Active IT is a growing IT consultancy providing managed services and project delivery to SMEs and preparatory schools across the South East. We pride ourselves on a flexible, bespoke approach, working closely with each client to design and deliver the right technical solution for their business. With over twenty years of experience behind us, we combine the responsiveness of a small team with the depth of a mature consultancy. The Opportunity We are looking for an experienced and motivated Senior IT Support Engineer to join our technical delivery team. You will represent Active IT on site at client locations across Berkshire, Hampshire, Surrey and West London, as well as supporting in house and remote project work from our Windsor head office. This is a varied role that will suit someone who enjoys problem-solving, building relationships with clients, and working across a broad range of modern technologies. You will be exposed to everything from day to day support and infrastructure projects through to cybersecurity, cloud migrations and network deployments. What We Are Looking For You will need to demonstrate strong technical ability alongside excellent communication and customer service skills. The ideal candidate will be based in or around East Berkshire. A full UK driving licence and your own transport are essential, as you will be travelling to client sites regularly. A generous mileage allowance is paid for all business travel. All successful candidates will be required to pass an Enhanced DBS check. We are looking for someone with at least five years of customer facing experience and a minimum of two years in a commercial IT support or projects role. A degree or relevant technical qualification is preferred, and recent Microsoft certifications will be highly regarded. Required Technical Skills • Windows Server 2019, 2022 and 2025 • Microsoft 365 advanced administration, including Exchange Online, SharePoint and Teams • Mobile device management, including Microsoft Intune and Endpoint Manager • Microsoft Entra ID (formerly Azure AD), Conditional Access and MFA • Active Directory, Group Policy and hybrid identity • Hyper V and VMware virtualisation • Windows, macOS and iPadOS desktop and device support • DNS and DHCP • Networking fundamentals: firewalls, routing, NAT, VLANs and switching • Wi Fi technologies, including UniFi or equivalent enterprise platforms • Firewall management, ideally SonicWall or similar • VPN technologies, including SSL and site to site • PC and laptop hardware diagnostics and build Desirable Skills • Jamf Pro or Jamf School for Apple device management • Microsoft Azure infrastructure and administration • Apple Business Manager and Apple School Manager • Google Workspace and Chrome device management • DNS filtering platforms such as DNSFilter or Cisco Umbrella • Backup and disaster recovery solutions, including Datto, Veeam or Microsoft 365 backup • Cyber Essentials and Cyber Essentials Plus experience • Safeguarding technologies used in education, such as Senso or Classroom Cloud • VoIP and cloud telephony platforms Qualifications Any of the following would be an advantage: • Degree level IT qualification or equivalent demonstrable industry experience • Microsoft 365 Certified: Modern Desktop Administrator, Endpoint Administrator or Identity and Access Administrator • Microsoft Azure Fundamentals (AZ 900) or Administrator (AZ 104) • Jamf Certified Associate or Jamf Certified Tech • CompTIA Network+ or Security+ General Requirements • Two or more years in a client facing, hands on technical role • Excellent verbal and written communication skills • Positive, can do attitude with the confidence to engage stakeholders at all levels • Genuine passion for IT and technology • Five or more GCSEs including English • Smart, professional appearance The Package • £38,000 to £40,000 per annum, depending on experience • Contributory pension scheme • Generous mileage allowance for business travel • 20 days annual leave plus UK public holidays • Your birthday off as an additional day of leave • Ongoing training and certification support • Friendly, collaborative team environment Apply today and be part of a team using technology to drive real-world sustainability impact. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Hays are working with a Top 10 firm in Ipswich to source an Accounting and Business Advisory Manager or Senior Manager for their fast-growing team.You will take ownership of a client portfolio, leading the preparation and review of accounts while ensuring compliance with relevant standards and deadlines. You will manage and develop a team, oversee workflow planning, and act as a trusted advisor to clients on a range of financial and business matters. This is a key role within the team, focused on delivering high-quality client service while contributing to the ongoing growth and development of the practice and can be appointed at Manager or Senior Manager level. Key Responsibilities Client & Portfolio Management Manage a portfolio of clients, acting as the main point of contact Build strong relationships, understanding clients' businesses, objectives, and challenges Lead year-end accounts discussions and identify opportunities to provide additional advisory services Respond to client queries independently and proactively Team Leadership & Development Manage and support a team, ensuring effective workflow planning and delivery Review work produced by junior team members, providing constructive feedback and coaching Allocate work effectively, encouraging development through challenging assignments Support recruitment, interviews, and development of junior staff Service Delivery & Compliance Oversee the preparation and review of statutory accounts and financial reporting Ensure all work is completed in line with accounting standards and internal procedures Manage deadlines across the portfolio to ensure timely delivery Maintain high levels of accuracy and attention to detail Commercial & Operational Management Monitor WIP and ensure timely billing, addressing any recoverability concerns Challenge fee levels in line with job recovery and commercial performance Contribute to proposals, tenders, and fee quotes to support new business generation Drive efficiency improvements and adopt new technologies where appropriate Core CompetenciesClient Focus Strong understanding of client needs, markets, and business environments Ability to identify opportunities to add value and support business growth Confident in managing client relationships independently Technical Excellence Maintains strong technical knowledge of accounts and business advisory services Able to interpret financial results and provide meaningful commercial insight Shares knowledge with the wider team and contributes to training initiatives Leadership & Commitment Takes ownership of team performance and workflow planning Identifies skills gaps and supports ongoing development initiatives Demonstrates enthusiasm and actively contributes to team and firm-wide activities Technical Skills Preparation and review of statutory and consolidated accounts Ability to interpret financial data, including working capital and cash flow Experience preparing and reviewing forecasts and projections Strong understanding of VAT, including partial exemption and reverse-charge Ability to identify and explain prior period adjustments Experience advising on financial performance and business planning Exposure to group structures, consolidations, and reliefs are desirable. Key Behaviours Strong decision-making skills and confidence in managing responsibility Ability to challenge existing processes and drive continuous improvement Encourages independent thinking within the team Demonstrates integrity and alignment with firm values Qualifications & Experience ACA, ACCA or equivalent qualified (or qualified by experience) Proven experience within an accountancy practice environment Demonstrable experience managing client portfolios and leading teams Strong technical accounts and advisory background What's on Offer Opportunity to lead a portfolio and play a key role in team development Exposure to a broad range of clients and advisory work Clear progression pathway within a growing practice Supportive and collaborative working environment Highly competitive salary along with extensive benefits New, modern offices What you need to do now If you're interested in this role, please contact Cara Whyte at Hays or click 'apply now' to forward an up-to-date copy of your CV.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Aug 13, 2026
Full time
Hays are working with a Top 10 firm in Ipswich to source an Accounting and Business Advisory Manager or Senior Manager for their fast-growing team.You will take ownership of a client portfolio, leading the preparation and review of accounts while ensuring compliance with relevant standards and deadlines. You will manage and develop a team, oversee workflow planning, and act as a trusted advisor to clients on a range of financial and business matters. This is a key role within the team, focused on delivering high-quality client service while contributing to the ongoing growth and development of the practice and can be appointed at Manager or Senior Manager level. Key Responsibilities Client & Portfolio Management Manage a portfolio of clients, acting as the main point of contact Build strong relationships, understanding clients' businesses, objectives, and challenges Lead year-end accounts discussions and identify opportunities to provide additional advisory services Respond to client queries independently and proactively Team Leadership & Development Manage and support a team, ensuring effective workflow planning and delivery Review work produced by junior team members, providing constructive feedback and coaching Allocate work effectively, encouraging development through challenging assignments Support recruitment, interviews, and development of junior staff Service Delivery & Compliance Oversee the preparation and review of statutory accounts and financial reporting Ensure all work is completed in line with accounting standards and internal procedures Manage deadlines across the portfolio to ensure timely delivery Maintain high levels of accuracy and attention to detail Commercial & Operational Management Monitor WIP and ensure timely billing, addressing any recoverability concerns Challenge fee levels in line with job recovery and commercial performance Contribute to proposals, tenders, and fee quotes to support new business generation Drive efficiency improvements and adopt new technologies where appropriate Core CompetenciesClient Focus Strong understanding of client needs, markets, and business environments Ability to identify opportunities to add value and support business growth Confident in managing client relationships independently Technical Excellence Maintains strong technical knowledge of accounts and business advisory services Able to interpret financial results and provide meaningful commercial insight Shares knowledge with the wider team and contributes to training initiatives Leadership & Commitment Takes ownership of team performance and workflow planning Identifies skills gaps and supports ongoing development initiatives Demonstrates enthusiasm and actively contributes to team and firm-wide activities Technical Skills Preparation and review of statutory and consolidated accounts Ability to interpret financial data, including working capital and cash flow Experience preparing and reviewing forecasts and projections Strong understanding of VAT, including partial exemption and reverse-charge Ability to identify and explain prior period adjustments Experience advising on financial performance and business planning Exposure to group structures, consolidations, and reliefs are desirable. Key Behaviours Strong decision-making skills and confidence in managing responsibility Ability to challenge existing processes and drive continuous improvement Encourages independent thinking within the team Demonstrates integrity and alignment with firm values Qualifications & Experience ACA, ACCA or equivalent qualified (or qualified by experience) Proven experience within an accountancy practice environment Demonstrable experience managing client portfolios and leading teams Strong technical accounts and advisory background What's on Offer Opportunity to lead a portfolio and play a key role in team development Exposure to a broad range of clients and advisory work Clear progression pathway within a growing practice Supportive and collaborative working environment Highly competitive salary along with extensive benefits New, modern offices What you need to do now If you're interested in this role, please contact Cara Whyte at Hays or click 'apply now' to forward an up-to-date copy of your CV.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Commercial Asset Manger Salary up to £85,000 pa Our client is a privately owned commercial landlord, who is now seeking to strengthen their team by appointing an experiened Asset Manager with hands-on experience working on a portfolio of mixed use commercial properties including multi-tenanted office space, retail and industrial / warehousing. Your key focus will be delivering the best possible service to existing and new tenants alike, whilst also ensuring that the best interests of the business are maintained at all times. The ideal candidate will really understand how a hands-on approach in ths role truly benefits all parties. This is not a role for someone who simply delegates all tasks to internal or external resources and co-ordinates those teams. As such, a thorough understanding of landlord and tenant matters is essential, as well as working closely with property managers to ensure that all properties are fit for purpose, well maintained and have the potential to maximise income. Important Responsibilities will include: Proactively monitor, negotiate and deal with tenants' lease events including rent reviews, break clauses and lease expiries Full familiarity with standard commercial lease terms and ability to interpret leasing documents Instruct and monitor letting agents on vacant commercial properties, reviewing, negotiating and agreeing HOTs with prospective tenants via instructed agents Oversee the accuracy of property data to ensure it is up to date and maintained on the central system in respect of lease, service charge and insurance for all lease events, in accordance with company processes Understand tenant rent statements and investigate discrepancies and variances Responsible for annual insurance renewal ensuring best value, including billing of recoverable insurance premia from appropriate tenants and managing insurance claims Instruct county court claims and manage post-CCJ recovery action Deal with all applications for consent, including but not limited to alterations, assignments and underlettings Minimise vacant property costs, including mitigating business rates and utility charges Responsibility for block/building level compliance; ensure statutory audits are undertaken, recorded and accounted for in the service charges for health & safety, fire, asbestos, water risk assessments etc. Apply and correspond with the VOA to deal with all business rates matters Prepare/approve service charge budgets, demands and apportionments Oversee Section 20 procedures for long-term service contracts and major works (where applicable) Ensure all projects are communicated to relevant residential and commercial tenants Liaise with the accounts department for end-of-year service charge reconciliations Oversee the recovery of relevant recharges and service charge arrears Oversee repair quotes and tenders to ensure costs are accounted for in financial forecasts and recovered correctly with adequate notice to tenants Requirements Minimum 5 years' comparable experience with comprehensive knowledge of relevant legislation Strong commercial and financial acumen Accuracy and attention to detail essential Organised, able to prioritise, manage time efficiently and work to deadlines Excellent communication and writing skills Influencing and negotiation skills Ability to work autonomously and show initiative Ability to exercise judgement, make decisions and be accountable to senior management for actions and performance Previous use of Qube property management software preferred
Aug 13, 2026
Full time
Commercial Asset Manger Salary up to £85,000 pa Our client is a privately owned commercial landlord, who is now seeking to strengthen their team by appointing an experiened Asset Manager with hands-on experience working on a portfolio of mixed use commercial properties including multi-tenanted office space, retail and industrial / warehousing. Your key focus will be delivering the best possible service to existing and new tenants alike, whilst also ensuring that the best interests of the business are maintained at all times. The ideal candidate will really understand how a hands-on approach in ths role truly benefits all parties. This is not a role for someone who simply delegates all tasks to internal or external resources and co-ordinates those teams. As such, a thorough understanding of landlord and tenant matters is essential, as well as working closely with property managers to ensure that all properties are fit for purpose, well maintained and have the potential to maximise income. Important Responsibilities will include: Proactively monitor, negotiate and deal with tenants' lease events including rent reviews, break clauses and lease expiries Full familiarity with standard commercial lease terms and ability to interpret leasing documents Instruct and monitor letting agents on vacant commercial properties, reviewing, negotiating and agreeing HOTs with prospective tenants via instructed agents Oversee the accuracy of property data to ensure it is up to date and maintained on the central system in respect of lease, service charge and insurance for all lease events, in accordance with company processes Understand tenant rent statements and investigate discrepancies and variances Responsible for annual insurance renewal ensuring best value, including billing of recoverable insurance premia from appropriate tenants and managing insurance claims Instruct county court claims and manage post-CCJ recovery action Deal with all applications for consent, including but not limited to alterations, assignments and underlettings Minimise vacant property costs, including mitigating business rates and utility charges Responsibility for block/building level compliance; ensure statutory audits are undertaken, recorded and accounted for in the service charges for health & safety, fire, asbestos, water risk assessments etc. Apply and correspond with the VOA to deal with all business rates matters Prepare/approve service charge budgets, demands and apportionments Oversee Section 20 procedures for long-term service contracts and major works (where applicable) Ensure all projects are communicated to relevant residential and commercial tenants Liaise with the accounts department for end-of-year service charge reconciliations Oversee the recovery of relevant recharges and service charge arrears Oversee repair quotes and tenders to ensure costs are accounted for in financial forecasts and recovered correctly with adequate notice to tenants Requirements Minimum 5 years' comparable experience with comprehensive knowledge of relevant legislation Strong commercial and financial acumen Accuracy and attention to detail essential Organised, able to prioritise, manage time efficiently and work to deadlines Excellent communication and writing skills Influencing and negotiation skills Ability to work autonomously and show initiative Ability to exercise judgement, make decisions and be accountable to senior management for actions and performance Previous use of Qube property management software preferred
Junior System Administrator Guildford, Surrey Circa 30,000- 35,000 plus benefits Full-time, Office-based Ready to build your career in IT and get hands-on with real-world systems? My client are looking for a Junior System Administrator to join a growing technology business based in Guildford, Surrey. This is an excellent opportunity for someone at the beginning of their systems administration career. You'll work closely with an experienced Systems Administrator and report to the IT Manager, helping to maintain the company's internal IT infrastructure and customer systems. From Windows and Linux servers to virtual machines, networking and user support. This is more than a traditional IT support role. You'll have the opportunity to get involved across servers, virtualisation, Windows, Linux, networking, security, backups, infrastructure and user support, giving you broad exposure to the technologies and responsibilities needed to develop a successful career in systems administration. The successful candidate must be willing and able to obtain UK security clearance. The Role As a Junior System Administrator, you'll play an important role in keeping IT systems secure, reliable and running smoothly. Your responsibilities will include: Deploying software and administering user groups and operating system policies across the IT network Monitoring services, applications and hardware and identifying and resolving issues Installing, configuring and maintaining software, hardware, networking and application components Diagnosing and troubleshooting hardware, software and networking problems Managing secure data storage, backups and data recovery Implementing security best practices to help protect against cyber-attacks and security breaches Supporting compliance with ISO 27001 and Cyber Essentials Plus Documenting internal IT processes and systems Providing technical support to employees and external clients Setting up employee workstations and IT equipment Supporting ad-hoc IT projects and tasks as required Essential A-levels or equivalent, with strong IT, English and Maths skills Good working knowledge of Microsoft Office, including Word, Excel and Outlook Basic networking knowledge Experience managing Windows PCs/Servers within an Active Directory environment Experience with Linux, particularly Debian/Ubuntu package management, web servers, NFS and SSH An understanding of system security and business continuity Basic scripting experience in Bash and/or PowerShell Strong organisational skills and the ability to manage and prioritise multiple tasks Ability to work independently while also contributing effectively as part of a team Desirable Full, clean UK driving licence Experience with PKI and certificate management If you would like to be considered for this opportunity then please contact Tom Rayner on (phone number removed) or email (url removed) to be considered. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Aug 13, 2026
Full time
Junior System Administrator Guildford, Surrey Circa 30,000- 35,000 plus benefits Full-time, Office-based Ready to build your career in IT and get hands-on with real-world systems? My client are looking for a Junior System Administrator to join a growing technology business based in Guildford, Surrey. This is an excellent opportunity for someone at the beginning of their systems administration career. You'll work closely with an experienced Systems Administrator and report to the IT Manager, helping to maintain the company's internal IT infrastructure and customer systems. From Windows and Linux servers to virtual machines, networking and user support. This is more than a traditional IT support role. You'll have the opportunity to get involved across servers, virtualisation, Windows, Linux, networking, security, backups, infrastructure and user support, giving you broad exposure to the technologies and responsibilities needed to develop a successful career in systems administration. The successful candidate must be willing and able to obtain UK security clearance. The Role As a Junior System Administrator, you'll play an important role in keeping IT systems secure, reliable and running smoothly. Your responsibilities will include: Deploying software and administering user groups and operating system policies across the IT network Monitoring services, applications and hardware and identifying and resolving issues Installing, configuring and maintaining software, hardware, networking and application components Diagnosing and troubleshooting hardware, software and networking problems Managing secure data storage, backups and data recovery Implementing security best practices to help protect against cyber-attacks and security breaches Supporting compliance with ISO 27001 and Cyber Essentials Plus Documenting internal IT processes and systems Providing technical support to employees and external clients Setting up employee workstations and IT equipment Supporting ad-hoc IT projects and tasks as required Essential A-levels or equivalent, with strong IT, English and Maths skills Good working knowledge of Microsoft Office, including Word, Excel and Outlook Basic networking knowledge Experience managing Windows PCs/Servers within an Active Directory environment Experience with Linux, particularly Debian/Ubuntu package management, web servers, NFS and SSH An understanding of system security and business continuity Basic scripting experience in Bash and/or PowerShell Strong organisational skills and the ability to manage and prioritise multiple tasks Ability to work independently while also contributing effectively as part of a team Desirable Full, clean UK driving licence Experience with PKI and certificate management If you would like to be considered for this opportunity then please contact Tom Rayner on (phone number removed) or email (url removed) to be considered. Spectrum IT Recruitment (South) Limited is acting as an Employment Agency in relation to this vacancy.
Business Removals Operative / HGV Class 2 Driver Salary: Up to £35,000 Location: Oxfordshire Position: Permanent, Full Time Start Date: ASAP About the Role Our client is seeking a reliable and hardworking Business Removals Operative / HGV Class 2 Driver to join its professional relocation team. The successful candidate will be responsible for moving, relocating and installing clients' effects and company property carefully and safely. Work may involve relocations to new premises, storage facilities or recycling centres while maintaining excellent customer service and following company procedures. This is a physically active and varied position that requires a careful, methodical approach and a strong commitment to protecting clients' property and premises. What you'll do: Drive rigid commercial vehicles in accordance with your Category C licence. Load and unload vehicles, ensuring all goods are safely stowed and secured. Move, relocate and install clients' furniture, equipment and other effects carefully and safely. Handle all items in accordance with manual handling and Health & Safety guidelines. Protect clients' premises and property throughout the relocation process. Transfer goods into and out of storage and assist with inventory management. Work on specialist relocation projects involving hospitals, laboratories, libraries and schools. Move specialist fine art, furniture and other valuable items. Undertake general removals duties as required. Assist with the management of external contractors during deliveries. Complete waste transfer notes and other required documentation accurately. Carry out daily vehicle walk-around checks. Follow all company procedures, legislative requirements and safe working practices. Provide a professional, polite and friendly service to clients. Promote the company's values of putting customers first, doing the right thing and remaining flexible. What you need: A full Category C/Class 2 driving licence is essential. Previous removals, relocation or relevant manual handling experience would be beneficial. A punctual, reliable and hardworking approach. Physical strength, fitness and endurance to carry and move large items, including working on stairs. A careful and methodical approach to work. An honest and responsible attitude towards other people's property. The ability to adapt, anticipate changes and implement practical solutions. A proactive approach to identifying potential problems and helping to overcome them. Self-motivated, enthusiastic and able to use your own initiative. A strong team player who is also comfortable working independently. A professional, polite and friendly manner. Good written, numerical and verbal communication skills. Basic DBS clearance and BPSS clearance are essential and will be arranged by the company. The following qualifications or certifications would be desirable: FORS Awareness certification. ADR classifications. CSCS Card. Asbestos Awareness certification. Working Requirements: The position involves working according to the needs of the business across the week. This may include evening or weekend work. Longer-distance relocations may also involve overnight stays in accommodation or a vehicle, either within the UK or overseas. Compliance Responsibilities: Follow all company policies and procedures relating to conduct, Information Security, Environmental Management, Health & Safety and Quality Management. Report any Health & Safety, Quality, Information Security, Environmental, Business Continuity or Disaster Recovery incidents to your supervisor or line manager. Why you'll love this role: Salary of up to £35,000. A permanent, full-time position. Varied relocation work across a range of client sites and specialist projects. The opportunity to work as part of an experienced professional relocation team. How to Apply If you have the relevant experience and hold a full Category C/Class 2 driving licence, please get in touch today. E: T: You can also refer someone suitable; please share this advert or send us their details. Successful referrals qualify for our candidate referral reward scheme (terms apply) . Red Recruit specialise in Removals & Storage, Relocations and Fine Art Shipping, Freight and Logistics recruitment, with opportunities across all levels. Not all roles are advertised, so feel free to send us your CV in confidence or call us directly.
Aug 12, 2026
Full time
Business Removals Operative / HGV Class 2 Driver Salary: Up to £35,000 Location: Oxfordshire Position: Permanent, Full Time Start Date: ASAP About the Role Our client is seeking a reliable and hardworking Business Removals Operative / HGV Class 2 Driver to join its professional relocation team. The successful candidate will be responsible for moving, relocating and installing clients' effects and company property carefully and safely. Work may involve relocations to new premises, storage facilities or recycling centres while maintaining excellent customer service and following company procedures. This is a physically active and varied position that requires a careful, methodical approach and a strong commitment to protecting clients' property and premises. What you'll do: Drive rigid commercial vehicles in accordance with your Category C licence. Load and unload vehicles, ensuring all goods are safely stowed and secured. Move, relocate and install clients' furniture, equipment and other effects carefully and safely. Handle all items in accordance with manual handling and Health & Safety guidelines. Protect clients' premises and property throughout the relocation process. Transfer goods into and out of storage and assist with inventory management. Work on specialist relocation projects involving hospitals, laboratories, libraries and schools. Move specialist fine art, furniture and other valuable items. Undertake general removals duties as required. Assist with the management of external contractors during deliveries. Complete waste transfer notes and other required documentation accurately. Carry out daily vehicle walk-around checks. Follow all company procedures, legislative requirements and safe working practices. Provide a professional, polite and friendly service to clients. Promote the company's values of putting customers first, doing the right thing and remaining flexible. What you need: A full Category C/Class 2 driving licence is essential. Previous removals, relocation or relevant manual handling experience would be beneficial. A punctual, reliable and hardworking approach. Physical strength, fitness and endurance to carry and move large items, including working on stairs. A careful and methodical approach to work. An honest and responsible attitude towards other people's property. The ability to adapt, anticipate changes and implement practical solutions. A proactive approach to identifying potential problems and helping to overcome them. Self-motivated, enthusiastic and able to use your own initiative. A strong team player who is also comfortable working independently. A professional, polite and friendly manner. Good written, numerical and verbal communication skills. Basic DBS clearance and BPSS clearance are essential and will be arranged by the company. The following qualifications or certifications would be desirable: FORS Awareness certification. ADR classifications. CSCS Card. Asbestos Awareness certification. Working Requirements: The position involves working according to the needs of the business across the week. This may include evening or weekend work. Longer-distance relocations may also involve overnight stays in accommodation or a vehicle, either within the UK or overseas. Compliance Responsibilities: Follow all company policies and procedures relating to conduct, Information Security, Environmental Management, Health & Safety and Quality Management. Report any Health & Safety, Quality, Information Security, Environmental, Business Continuity or Disaster Recovery incidents to your supervisor or line manager. Why you'll love this role: Salary of up to £35,000. A permanent, full-time position. Varied relocation work across a range of client sites and specialist projects. The opportunity to work as part of an experienced professional relocation team. How to Apply If you have the relevant experience and hold a full Category C/Class 2 driving licence, please get in touch today. E: T: You can also refer someone suitable; please share this advert or send us their details. Successful referrals qualify for our candidate referral reward scheme (terms apply) . Red Recruit specialise in Removals & Storage, Relocations and Fine Art Shipping, Freight and Logistics recruitment, with opportunities across all levels. Not all roles are advertised, so feel free to send us your CV in confidence or call us directly.
Location: Office-based, Monday-Friday (09:00-18:00) Overview My client is seeking an experienced Chartered Commercial Property Manager (MRICS) to join their growing team. This is a key role responsible for managing a diverse property portfolio (office, industrial, retail), optimising asset performance, and providing expert advice across the business. The successful candidate will combine strong technical surveying expertise with commercial awareness and a proactive approach to property and asset management. Key Responsibilities Take full responsibility for a portfolio of commercial properties, maintaining a detailed understanding of income, lease events, opportunities, and local market conditions. Apply high-level professional surveying skills as part of the commercial property team. Provide expert property and estate management advice to internal stakeholders across the business. Deliver a full range of property management services, including: Tenant liaison Accounts enquiries Rent arrears management Carry out regular site inspections and ensure assets are well maintained and compliant. Manage all day-to-day landlord and tenant matters, including: Lettings and leasing Rent reviews and lease renewals Assignments, sub-letting, and alterations Budgeting and financial forecasting Lead on letting vacant properties and minimising void periods. Manage and administer service charge budgets and recovery where applicable. Oversee refurbishment and improvement projects (capital and revenue), liaising closely with the building surveyor. Build and maintain strong working relationships with tenants, on-site staff, and internal teams. Support property acquisitions and disposals, including both planned and opportunistic transactions. Negotiate easements and wayleaves as required. Maintain accurate and up-to-date property records and database information. Manage vacant properties and sites pending development. Prepare and present reports covering key asset management areas such as: Voids Arrears Rent reviews Lease renewals Dilapidations Projects Contribute to the preparation and delivery of capital expenditure strategies. Candidate Requirements MRICS qualified (essential) Proven experience in commercial property management Strong working knowledge of landlord & tenant matters and lease structures Excellent negotiation and communication skills Commercially astute with a proactive and solutions-driven approach Ability to manage multiple assets and projects simultaneously Strong organisational skills and attention to detail This is a great chance for a property manager looking If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 12, 2026
Full time
Location: Office-based, Monday-Friday (09:00-18:00) Overview My client is seeking an experienced Chartered Commercial Property Manager (MRICS) to join their growing team. This is a key role responsible for managing a diverse property portfolio (office, industrial, retail), optimising asset performance, and providing expert advice across the business. The successful candidate will combine strong technical surveying expertise with commercial awareness and a proactive approach to property and asset management. Key Responsibilities Take full responsibility for a portfolio of commercial properties, maintaining a detailed understanding of income, lease events, opportunities, and local market conditions. Apply high-level professional surveying skills as part of the commercial property team. Provide expert property and estate management advice to internal stakeholders across the business. Deliver a full range of property management services, including: Tenant liaison Accounts enquiries Rent arrears management Carry out regular site inspections and ensure assets are well maintained and compliant. Manage all day-to-day landlord and tenant matters, including: Lettings and leasing Rent reviews and lease renewals Assignments, sub-letting, and alterations Budgeting and financial forecasting Lead on letting vacant properties and minimising void periods. Manage and administer service charge budgets and recovery where applicable. Oversee refurbishment and improvement projects (capital and revenue), liaising closely with the building surveyor. Build and maintain strong working relationships with tenants, on-site staff, and internal teams. Support property acquisitions and disposals, including both planned and opportunistic transactions. Negotiate easements and wayleaves as required. Maintain accurate and up-to-date property records and database information. Manage vacant properties and sites pending development. Prepare and present reports covering key asset management areas such as: Voids Arrears Rent reviews Lease renewals Dilapidations Projects Contribute to the preparation and delivery of capital expenditure strategies. Candidate Requirements MRICS qualified (essential) Proven experience in commercial property management Strong working knowledge of landlord & tenant matters and lease structures Excellent negotiation and communication skills Commercially astute with a proactive and solutions-driven approach Ability to manage multiple assets and projects simultaneously Strong organisational skills and attention to detail This is a great chance for a property manager looking If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Technical Services Manager - MSP, IT Services Provider Shape the Future of Technical Services at this organisation This organisation is more than just an IT provider. They're a trusted technology partner helping organisations across the UK embrace modern workplace technologies, strengthen cyber security and transform the way they work. As their business continues to grow, they're looking for an experienced Technical Services Manager to lead their technical teams, drive service excellence and play a key role in shaping the future of their service delivery. This is a genuine leadership role where you'll influence how they operate, develop their engineers, improve customer experience, and work alongside senior leadership to support the continued growth of the business. If you're already leading technical teams within an MSP and are looking for greater autonomy, influence and career progression, they'd love to hear from you. The Opportunity You'll lead their Helpdesk, Field Engineers, Projects and Technical Specialists, ensuring customers receive an outstanding service while helping our engineers reach their full potential. You'll balance operational leadership with technical oversight, working closely with customers, suppliers and our commercial teams to deliver high-quality solutions across Microsoft 365, Azure, Cyber Security, Cloud and Connectivity. You'll also play an important role in supporting business growth through technical pre-sales, solution design and continual service improvement. What You'll Be Doing Lead and Develop their Technical Teams Inspire, mentor and develop a high-performing team of engineers and technical specialists. Conduct regular one-to-ones, performance reviews and development planning. Build a positive culture focused on accountability, collaboration and exceptional customer service. Plan team resources and ensure the right skills are available across support and project delivery. Identify training needs and support professional development through certifications and mentoring. Drive Service Excellence Take ownership of day-to-day technical service delivery. Ensure KPIs and SLAs are consistently achieved. Act as the senior escalation point for complex technical issues. Review operational performance and identify opportunities to improve customer satisfaction. Lead continual service improvement initiatives across the business. Maintain high standards of documentation, processes and technical governance. Oversee Technical Projects You'll oversee the successful delivery of a wide range of customer projects including: Microsoft 365 migrations Azure and cloud transformation projects Cyber Security implementations Network infrastructure upgrades VoIP and Unified Communications deployments Connectivity installations Customer onboarding and technology refresh programmes Working closely with their Project Managers and Sales teams, you'll ensure projects are delivered on time, within scope and to the highest technical standards. Support Business Growth You'll work alongside their Sales team to provide technical expertise throughout the customer journey by: Attending customer meetings and technical workshops. Supporting solution design and technical proposals. Reviewing Statements of Work and quotations. Identifying opportunities to improve customers' IT environments. Building trusted relationships with customers, suppliers and technology partners. Drive Operational Improvement You'll continually look for ways to improve how we work by: Standardising technical processes. Introducing automation where appropriate. Maintaining technical documentation and standards. Supporting compliance with ISO9001, ISO27001 and Cyber Essentials. Helping shape the future direction of our technical services. About You They're looking for someone who has already built their career within a Managed Service Provider and understands what exceptional service delivery looks like. You'll be equally comfortable leading engineers, engaging with customers and making strategic operational decisions. You'll bring a positive attitude, strong leadership skills and a passion for helping both customers and colleagues succeed. Essential Experience You'll already have: Significant experience leading technical teams within an MSP environment. Proven experience managing Service Desk, Projects or Technical Services teams. A strong understanding of service delivery, KPIs and SLA management. Experience managing customer escalations and complex technical environments. Excellent leadership and people development skills. Strong commercial awareness and customer relationship management experience. Experience supporting technical pre-sales and solution design. A full UK driving licence. Essential Technical Knowledge This role requires strong practical knowledge of modern Microsoft technologies and cloud services. You should already be confident working with: Microsoft 365 Exchange Online Microsoft Teams SharePoint Online Microsoft Intune Microsoft Entra ID Azure Services Cloud migrations Modern endpoint management Cyber Security best practice Networking, switching, routing and wireless technologies Firewalls and security appliances Backup and disaster recovery VoIP and Unified Communications Broadband, leased lines and connectivity solutions Experience using PSA and RMM platforms within an MSP is also essential. Desirable Qualifications We're also interested if you hold certifications such as: Microsoft Certifications ITIL Foundation 3CX Certification SonicWall Ubiquiti What Success Looks Like Within your first year you'll have: Built a motivated and high-performing technical team. Improved customer satisfaction and service performance. Reduced escalations through stronger processes and coaching. Standardised technical documentation and operational procedures. Introduced service improvements and automation. Successfully delivered complex customer projects. Become a trusted technical leader across the business. Excellent training and career development opportunities exist for the right candidate. Basic salary £45-60,000 + excellent benefits Based Worcester
Aug 12, 2026
Full time
Technical Services Manager - MSP, IT Services Provider Shape the Future of Technical Services at this organisation This organisation is more than just an IT provider. They're a trusted technology partner helping organisations across the UK embrace modern workplace technologies, strengthen cyber security and transform the way they work. As their business continues to grow, they're looking for an experienced Technical Services Manager to lead their technical teams, drive service excellence and play a key role in shaping the future of their service delivery. This is a genuine leadership role where you'll influence how they operate, develop their engineers, improve customer experience, and work alongside senior leadership to support the continued growth of the business. If you're already leading technical teams within an MSP and are looking for greater autonomy, influence and career progression, they'd love to hear from you. The Opportunity You'll lead their Helpdesk, Field Engineers, Projects and Technical Specialists, ensuring customers receive an outstanding service while helping our engineers reach their full potential. You'll balance operational leadership with technical oversight, working closely with customers, suppliers and our commercial teams to deliver high-quality solutions across Microsoft 365, Azure, Cyber Security, Cloud and Connectivity. You'll also play an important role in supporting business growth through technical pre-sales, solution design and continual service improvement. What You'll Be Doing Lead and Develop their Technical Teams Inspire, mentor and develop a high-performing team of engineers and technical specialists. Conduct regular one-to-ones, performance reviews and development planning. Build a positive culture focused on accountability, collaboration and exceptional customer service. Plan team resources and ensure the right skills are available across support and project delivery. Identify training needs and support professional development through certifications and mentoring. Drive Service Excellence Take ownership of day-to-day technical service delivery. Ensure KPIs and SLAs are consistently achieved. Act as the senior escalation point for complex technical issues. Review operational performance and identify opportunities to improve customer satisfaction. Lead continual service improvement initiatives across the business. Maintain high standards of documentation, processes and technical governance. Oversee Technical Projects You'll oversee the successful delivery of a wide range of customer projects including: Microsoft 365 migrations Azure and cloud transformation projects Cyber Security implementations Network infrastructure upgrades VoIP and Unified Communications deployments Connectivity installations Customer onboarding and technology refresh programmes Working closely with their Project Managers and Sales teams, you'll ensure projects are delivered on time, within scope and to the highest technical standards. Support Business Growth You'll work alongside their Sales team to provide technical expertise throughout the customer journey by: Attending customer meetings and technical workshops. Supporting solution design and technical proposals. Reviewing Statements of Work and quotations. Identifying opportunities to improve customers' IT environments. Building trusted relationships with customers, suppliers and technology partners. Drive Operational Improvement You'll continually look for ways to improve how we work by: Standardising technical processes. Introducing automation where appropriate. Maintaining technical documentation and standards. Supporting compliance with ISO9001, ISO27001 and Cyber Essentials. Helping shape the future direction of our technical services. About You They're looking for someone who has already built their career within a Managed Service Provider and understands what exceptional service delivery looks like. You'll be equally comfortable leading engineers, engaging with customers and making strategic operational decisions. You'll bring a positive attitude, strong leadership skills and a passion for helping both customers and colleagues succeed. Essential Experience You'll already have: Significant experience leading technical teams within an MSP environment. Proven experience managing Service Desk, Projects or Technical Services teams. A strong understanding of service delivery, KPIs and SLA management. Experience managing customer escalations and complex technical environments. Excellent leadership and people development skills. Strong commercial awareness and customer relationship management experience. Experience supporting technical pre-sales and solution design. A full UK driving licence. Essential Technical Knowledge This role requires strong practical knowledge of modern Microsoft technologies and cloud services. You should already be confident working with: Microsoft 365 Exchange Online Microsoft Teams SharePoint Online Microsoft Intune Microsoft Entra ID Azure Services Cloud migrations Modern endpoint management Cyber Security best practice Networking, switching, routing and wireless technologies Firewalls and security appliances Backup and disaster recovery VoIP and Unified Communications Broadband, leased lines and connectivity solutions Experience using PSA and RMM platforms within an MSP is also essential. Desirable Qualifications We're also interested if you hold certifications such as: Microsoft Certifications ITIL Foundation 3CX Certification SonicWall Ubiquiti What Success Looks Like Within your first year you'll have: Built a motivated and high-performing technical team. Improved customer satisfaction and service performance. Reduced escalations through stronger processes and coaching. Standardised technical documentation and operational procedures. Introduced service improvements and automation. Successfully delivered complex customer projects. Become a trusted technical leader across the business. Excellent training and career development opportunities exist for the right candidate. Basic salary £45-60,000 + excellent benefits Based Worcester
Senior Media Relations Executive Our Tamworth based client is looking for a Senior Media Relations Executive to join their team on a permanent basis. This exciting new role reports directly to the Marketing Manager and sits within a dynamic in-house team responsible for delivering Marketing, Communications, and Design services across the group of companies. As a Media Relations Executive, you will play a key role in supporting the group's communications strategy, working closely with the Media Relations Manager and Marketing Manager. You'll have the opportunity to shape how the company is represented across industry media platforms, identifying and leveraging opportunities to enhance the group's reputation and build its brand identity. As a Senior Media Relations Executive, you will need to have/be: Significant experience working in a media relations role. Strong copywriting skills with a proven ability to create high-quality content, particularly product-focused and feature-led articles for trade media. Excellent organisational skills with the ability to work independently and collaboratively as part of a team. Strong interpersonal and communication skills, with the confidence to build effective relationships with internal and external stakeholders. Proven experience developing and maintaining relationships with trade media and magazine editors. Ability to contribute strategically to communications activity, beyond day-to-day execution. Experience leading and taking ownership of media relations projects and campaigns. Demonstrated ability to develop, coordinate and deliver cross-channel communications plans. Self-motivated, enthusiastic and committed to continuous professional development. Proactive approach to identifying and developing new stories that support business growth and brand development. Desirable Experience: Experience working within the construction and/or electrical industry. Experience in crisis management, reputation recovery and managing reputational risk issues. Understanding of the trade media landscape. Details: Salary : 35, 000 - 38, 000 Working Hours : Full Time/40 hours Monday - Friday Location : Tamworth (full time on site) Duration : Permanent Role of Senior Media Relations Executive: Develop and implement proactive and reactive PR and media relations strategies aligned with business objectives. Lead reputation management activities, including risk monitoring and crisis-response planning. Advise on media positioning, key messaging, and emerging issues. Create and oversee content for trade and industry media, including thought leadership articles, technical features, product launches, business updates, case studies, website stories, and award submissions. Ensure all content is accurate, engaging, and aligned with brand tone of voice. Identify and develop newsworthy stories from across the business into media opportunities. Support copywriting, media pitches, and submissions for multiple brands and initiative. Build and maintain strong relationships with journalists, editors, and industry publications. Lead media outreach and pitching activities to secure high-value trade and digital coverage. Manage and maintain targeted media databases and distribution lists. Oversee press office operations, ensuring timely and accurate responses to media enquiries. Manage sensitive issues and coordinate cross-functional responses when required. Monitor media coverage and competitor activity, providing insights and recommendations. Lead PR planning meetings to align communications activity with business priorities. Collaborate with internal teams to ensure consistent messaging across all channels. Support proofreading and content creation for company literature, websites, and marketing materials. Identify opportunities to enhance brand visibility and reputation through positive media coverage. Ensure all external communications adhere to brand, campaign, and tone-of-voice guidelines. Stay informed of industry trends, regulatory changes, and media developments to shape PR strategy and activity. Benefits of working as a Senior Media Relations Executive: 23 days annual leave + bank holidays Option to purchase up to 5 extra days annual leave Health Cashback Plan Pension Scheme Life Assurance Free Parking
Aug 12, 2026
Full time
Senior Media Relations Executive Our Tamworth based client is looking for a Senior Media Relations Executive to join their team on a permanent basis. This exciting new role reports directly to the Marketing Manager and sits within a dynamic in-house team responsible for delivering Marketing, Communications, and Design services across the group of companies. As a Media Relations Executive, you will play a key role in supporting the group's communications strategy, working closely with the Media Relations Manager and Marketing Manager. You'll have the opportunity to shape how the company is represented across industry media platforms, identifying and leveraging opportunities to enhance the group's reputation and build its brand identity. As a Senior Media Relations Executive, you will need to have/be: Significant experience working in a media relations role. Strong copywriting skills with a proven ability to create high-quality content, particularly product-focused and feature-led articles for trade media. Excellent organisational skills with the ability to work independently and collaboratively as part of a team. Strong interpersonal and communication skills, with the confidence to build effective relationships with internal and external stakeholders. Proven experience developing and maintaining relationships with trade media and magazine editors. Ability to contribute strategically to communications activity, beyond day-to-day execution. Experience leading and taking ownership of media relations projects and campaigns. Demonstrated ability to develop, coordinate and deliver cross-channel communications plans. Self-motivated, enthusiastic and committed to continuous professional development. Proactive approach to identifying and developing new stories that support business growth and brand development. Desirable Experience: Experience working within the construction and/or electrical industry. Experience in crisis management, reputation recovery and managing reputational risk issues. Understanding of the trade media landscape. Details: Salary : 35, 000 - 38, 000 Working Hours : Full Time/40 hours Monday - Friday Location : Tamworth (full time on site) Duration : Permanent Role of Senior Media Relations Executive: Develop and implement proactive and reactive PR and media relations strategies aligned with business objectives. Lead reputation management activities, including risk monitoring and crisis-response planning. Advise on media positioning, key messaging, and emerging issues. Create and oversee content for trade and industry media, including thought leadership articles, technical features, product launches, business updates, case studies, website stories, and award submissions. Ensure all content is accurate, engaging, and aligned with brand tone of voice. Identify and develop newsworthy stories from across the business into media opportunities. Support copywriting, media pitches, and submissions for multiple brands and initiative. Build and maintain strong relationships with journalists, editors, and industry publications. Lead media outreach and pitching activities to secure high-value trade and digital coverage. Manage and maintain targeted media databases and distribution lists. Oversee press office operations, ensuring timely and accurate responses to media enquiries. Manage sensitive issues and coordinate cross-functional responses when required. Monitor media coverage and competitor activity, providing insights and recommendations. Lead PR planning meetings to align communications activity with business priorities. Collaborate with internal teams to ensure consistent messaging across all channels. Support proofreading and content creation for company literature, websites, and marketing materials. Identify opportunities to enhance brand visibility and reputation through positive media coverage. Ensure all external communications adhere to brand, campaign, and tone-of-voice guidelines. Stay informed of industry trends, regulatory changes, and media developments to shape PR strategy and activity. Benefits of working as a Senior Media Relations Executive: 23 days annual leave + bank holidays Option to purchase up to 5 extra days annual leave Health Cashback Plan Pension Scheme Life Assurance Free Parking
Field Operations Manager Field-Based - North & Central £42,000 + car (or car allowance) andbonus/commission A well-established UK field services provider, specialising in utility sector support, is seeking an experienced Field Operations Manager to lead regional operations and drive performance across a remote field team. About the Company This organisation is a recognised leader in external field agency solutions, with a strong reputation for delivering high-quality services across the utilities industry. With a central base in the Midlands, the company operates nationwide and upholds a culture of professionalism, accountability, and continuous improvement. The Role The Field Operations Manager will be responsible for managing a regional field team, with a focus on performance, compliance, and operational efficiency. The role includes direct responsibility for training, recruitment, auditing, and supporting field operatives. A strong understanding of debt collection processes and procedures is essential, as the role includes managing and overseeing debt recovery visits. Key Responsibilities Lead, manage, and support a team of field-based professionals Recruit, train, and audit field operatives to maintain high standards Monitor field performance to ensure delivery of KPIs and SLAs Provide coaching through regular one-to-ones and accompanied field visits Analyse performance data and submit regular reports to senior management Ensure compliance with all relevant regulations, processes, and safety procedures Manage escalated field issues, including payment disputes and customer complaints Contribute to business improvement projects and support new initiative rollouts Build effective relationships with internal teams, clients, and stakeholders Essential Requirements Proven experience managing remote or field-based teams Demonstrable background in debt collection or arrears recovery Strong leadership and performance management capabilities Excellent communication, coaching, and interpersonal skills Analytical and organised, with a proactive approach to problem-solving Knowledge of the utilities sector is advantageous Full UK driving licence What s on Offer A senior-level field operations role within a well-established company The chance to influence strategy and drive service excellence Career development opportunities in a growing sector Competitive salary and benefits package
Aug 12, 2026
Full time
Field Operations Manager Field-Based - North & Central £42,000 + car (or car allowance) andbonus/commission A well-established UK field services provider, specialising in utility sector support, is seeking an experienced Field Operations Manager to lead regional operations and drive performance across a remote field team. About the Company This organisation is a recognised leader in external field agency solutions, with a strong reputation for delivering high-quality services across the utilities industry. With a central base in the Midlands, the company operates nationwide and upholds a culture of professionalism, accountability, and continuous improvement. The Role The Field Operations Manager will be responsible for managing a regional field team, with a focus on performance, compliance, and operational efficiency. The role includes direct responsibility for training, recruitment, auditing, and supporting field operatives. A strong understanding of debt collection processes and procedures is essential, as the role includes managing and overseeing debt recovery visits. Key Responsibilities Lead, manage, and support a team of field-based professionals Recruit, train, and audit field operatives to maintain high standards Monitor field performance to ensure delivery of KPIs and SLAs Provide coaching through regular one-to-ones and accompanied field visits Analyse performance data and submit regular reports to senior management Ensure compliance with all relevant regulations, processes, and safety procedures Manage escalated field issues, including payment disputes and customer complaints Contribute to business improvement projects and support new initiative rollouts Build effective relationships with internal teams, clients, and stakeholders Essential Requirements Proven experience managing remote or field-based teams Demonstrable background in debt collection or arrears recovery Strong leadership and performance management capabilities Excellent communication, coaching, and interpersonal skills Analytical and organised, with a proactive approach to problem-solving Knowledge of the utilities sector is advantageous Full UK driving licence What s on Offer A senior-level field operations role within a well-established company The chance to influence strategy and drive service excellence Career development opportunities in a growing sector Competitive salary and benefits package