Paraplanner We have an exciting opportunity for a Paraplanner to join one of the UK s leading wealth management and financial advisory firms, based in the Spalding area. Renowned for excellence, innovation, and a client-focused approach, our client has built a strong reputation for delivering outstanding financial solutions. Recognising that finance is the backbone of any successful organisation, they remain committed to helping clients navigate their financial journey with expert guidance and strategic insight. We are eager to speak with a results-driven professional who possesses strong analytical skills, commercial acumen, and a proactive approach to problem-solving. Main Responsibilities for the successful Paraplanner: As a Paraplanner, you will play a key role in supporting financial advisors by providing detailed research, analysis, and technical expertise. You will be responsible for preparing financial reports, developing tailored client recommendations, and ensuring compliance with industry regulations. Comply with FCA regulation, Data Protection and Anti Money Laundering legislation. To work closely with IFA's undertaking product and provider research to identify appropriate and compliant solutions for clients within specified timescales. To effectively and efficiently summarise recommendation options for IFA's and draft proposals and suitability reports for a wide range of products, providers and funds. To be able to apply in depth knowledge to pension transfers and complex retirement planning and IHT planning cases. To use different software packages and technology to analyse data and propose effective client solutions and also to adhere to internal cross team workflows and processes to ensure efficient teamwork. To communicate directly with clients on behalf of the Advisors and update client records promptly and accurately. To support the Head of Research & Paraplanning and contribute to the development of processes and ideas to assist with the efficient working of the Research Team. To aide the Head of Research & Paraplanning in team training and workload management. To maintain a high degree of technical knowledge relating to core products through ongoing training and self-development and keep documented progress towards meeting quality targets, CPD and KPIs. To keep your own knowledge and skills regularly updated and ensure compulsory training completed in timely way to keep team up to date with latest regulatory requirements and industry standards. To respond to any other requests from your line manager within the scope of this role. About the successful Paraplanner: Level 4 Diploma in Financial Planning or near completion of. Minimum years demonstrable experience of working as a Paraplanner or Adviser, preferably within an independent financial practice. A detailed understanding of pensions, investments, protection and tax planning. Excellent report writing and communication skills. Professional, client facing demeanour. Experience of a variety of IT systems, preferably to include Intelligent Office and Centra, Assureweb, FE Analytics and Avelo Exchange software. Previous experience of using different provider websites and knowledge of the overall application andadministrative processes. What we offer in return to the successful Paraplanner: Salary £40,000-£45,000 per annum Monday to Friday, (hybrid working) UK s leading wealth management pension scheme Unrivalled career development prospects National Training and ability to up skill your existing skill set. This is an exciting opportunity to join an innovative, forward-thinking organisation that values talent, supports career progression, and empowers its team to make a real impact. Don t miss out, get in touch today for more details! Paradigm Employment Services Ltd is acting as an Employment Agency in relation to this vacancy.
Aug 15, 2026
Full time
Paraplanner We have an exciting opportunity for a Paraplanner to join one of the UK s leading wealth management and financial advisory firms, based in the Spalding area. Renowned for excellence, innovation, and a client-focused approach, our client has built a strong reputation for delivering outstanding financial solutions. Recognising that finance is the backbone of any successful organisation, they remain committed to helping clients navigate their financial journey with expert guidance and strategic insight. We are eager to speak with a results-driven professional who possesses strong analytical skills, commercial acumen, and a proactive approach to problem-solving. Main Responsibilities for the successful Paraplanner: As a Paraplanner, you will play a key role in supporting financial advisors by providing detailed research, analysis, and technical expertise. You will be responsible for preparing financial reports, developing tailored client recommendations, and ensuring compliance with industry regulations. Comply with FCA regulation, Data Protection and Anti Money Laundering legislation. To work closely with IFA's undertaking product and provider research to identify appropriate and compliant solutions for clients within specified timescales. To effectively and efficiently summarise recommendation options for IFA's and draft proposals and suitability reports for a wide range of products, providers and funds. To be able to apply in depth knowledge to pension transfers and complex retirement planning and IHT planning cases. To use different software packages and technology to analyse data and propose effective client solutions and also to adhere to internal cross team workflows and processes to ensure efficient teamwork. To communicate directly with clients on behalf of the Advisors and update client records promptly and accurately. To support the Head of Research & Paraplanning and contribute to the development of processes and ideas to assist with the efficient working of the Research Team. To aide the Head of Research & Paraplanning in team training and workload management. To maintain a high degree of technical knowledge relating to core products through ongoing training and self-development and keep documented progress towards meeting quality targets, CPD and KPIs. To keep your own knowledge and skills regularly updated and ensure compulsory training completed in timely way to keep team up to date with latest regulatory requirements and industry standards. To respond to any other requests from your line manager within the scope of this role. About the successful Paraplanner: Level 4 Diploma in Financial Planning or near completion of. Minimum years demonstrable experience of working as a Paraplanner or Adviser, preferably within an independent financial practice. A detailed understanding of pensions, investments, protection and tax planning. Excellent report writing and communication skills. Professional, client facing demeanour. Experience of a variety of IT systems, preferably to include Intelligent Office and Centra, Assureweb, FE Analytics and Avelo Exchange software. Previous experience of using different provider websites and knowledge of the overall application andadministrative processes. What we offer in return to the successful Paraplanner: Salary £40,000-£45,000 per annum Monday to Friday, (hybrid working) UK s leading wealth management pension scheme Unrivalled career development prospects National Training and ability to up skill your existing skill set. This is an exciting opportunity to join an innovative, forward-thinking organisation that values talent, supports career progression, and empowers its team to make a real impact. Don t miss out, get in touch today for more details! Paradigm Employment Services Ltd is acting as an Employment Agency in relation to this vacancy.
Facilities Manager St Neots, Cambridgeshire (with travel) Permanent 45,000 - 55,000 DOE Help build the environments where innovation happens At MASS, our facilities do far more than house our people. They're where engineers, scientists and defence specialists develop technologies that support UK Defence and National Security. As our Facilities Manager, you'll help shape the workplaces, laboratories and secure environments that enable that work to happen safely, efficiently and sustainably. This is an opportunity to influence how a growing business develops its estate and not simply maintain what's already there. Why this opportunity? As MASS continues to grow, so does the complexity of the environments we operate from. With investment in secure facilities, specialist laboratories and future workplace expansion, facilities management has become a strategic capability rather than an operational support function. This newly dedicated role has been created to provide the focus and leadership needed to support that growth. You'll have genuine ownership of our estate, helping shape workplace strategy, improve facilities, lead projects and ensure our sites continue to support the people delivering nationally important programmes. If you're looking for a role where you can influence the future rather than simply react to maintenance issues, this is an opportunity to make a lasting impact. Why MASS? MASS offers something different. Unlike large organisations where facilities management can focus on a single location or discipline, you'll have responsibility across a diverse estate that includes offices, specialist laboratories, secure environments and customer-facing facilities. Working across our sites in Cambridgeshire, Lincolnshire and Wiltshire, you'll help create workplaces that enable engineering excellence, customer collaboration and business growth. You'll work with colleagues across Security, Engineering, IT, HR, Finance, Projects and the Executive Team, giving you the opportunity to influence decisions that shape how the organisation develops. What you'll make possible You'll help create environments where people can do their best work by: Leading the day-to-day management of MASS's facilities and estate. Driving improvements to workplace environments, infrastructure and employee experience. Managing contractors, suppliers and facilities service partners. Leading refurbishment, maintenance and workplace improvement projects. Supporting future estate expansion and facilities planning. Ensuring statutory compliance across health, safety and environmental requirements. Supporting business continuity, resilience and secure operational environments. Working closely with Security and Engineering teams to ensure facilities continue to meet the needs of a growing defence technology business. Where you'll work Based at either our head office in St Neots, or our Lincoln office (& Training Academy) you'll work closely with technical, operational and business leaders across the organisation. You'll also support across our sites, with travel to those and customer locations as required. Given the nature of the role, you'll spend much of your time working on-site with colleagues, contractors and stakeholders, helping shape environments that support both today's operations and tomorrow's growth. What we're looking for We're looking for someone who enjoys solving problems, improving environments and making a visible impact across an organisation. If this opportunity excites you but you don't meet every desirable requirement below, we'd still encourage you to apply. Essential You'll bring experience in facilities, estates or property management, together with a strong understanding of statutory compliance and contractor management. You'll also have experience of: Managing facilities services across commercial environments. Leading supplier and contractor relationships. Managing budgets and identifying opportunities for improvement. Maintaining safe, compliant and effective workplaces. It would also be beneficial if you have IWFM, IOSH or similar professional qualifications. Experience working within Defence or other highly regulated industries. Knowledge of ISO 14001, ISO 45001 or comparable standards. Experience supporting secure or specialist technical environments. Experience in electrical engineering best practises such as BS 7671 What you'll take from this role You'll be joining MASS at an exciting stage in our growth. As the business continues its journey towards significantly expanding its capability and estate, you'll play a central role in shaping the physical environments that support our people, our customers and our future. You'll have the opportunity to influence investment decisions, deliver meaningful workplace improvements and leave a lasting mark on a business that's continuing to evolve. You'll also receive a competitive salary of 45,000 - 55,000 DOE, Private Medical Insurance, two pension schemes, flexible annual leave including December shutdown, professional development opportunities, Share Save scheme, Electric Vehicle and Cycle to Work schemes, retail discounts and a wide range of additional benefits. Our non-negotiables Be a UK National with the right to work in the UK. Be eligible to obtain and maintain Security Check (SC) clearance. Due to the nature of the environments you'll support, you'll need to: IWFM, IOSH or similar professional qualifications. Experience working within Defence or other highly regulated industries. Knowledge of ISO 14001, ISO 45001 or comparable standards. Experience supporting secure or specialist technical environments. Experience in electrical engineering best practises such as BS 7671 Who is MASS? MASS is an independent, global technology company, trusted by highly secure organisations to provide advanced digital services that manage data and keep information safe. With our heritage in defence, we deliver tailored, agile and resilient solutions to sectors where security expertise is essential. We work in partnership with customers, using skilled technical experts to secure advantage and support digital transformation. MASS is an equal opportunities employer where everyone is valued and has the opportunity to make an impact. Apply today If you're ready to help shape the environments that enable innovation, collaboration and future growth across one of the UK's leading defence technology businesses, we'd love to hear from you.
Aug 15, 2026
Full time
Facilities Manager St Neots, Cambridgeshire (with travel) Permanent 45,000 - 55,000 DOE Help build the environments where innovation happens At MASS, our facilities do far more than house our people. They're where engineers, scientists and defence specialists develop technologies that support UK Defence and National Security. As our Facilities Manager, you'll help shape the workplaces, laboratories and secure environments that enable that work to happen safely, efficiently and sustainably. This is an opportunity to influence how a growing business develops its estate and not simply maintain what's already there. Why this opportunity? As MASS continues to grow, so does the complexity of the environments we operate from. With investment in secure facilities, specialist laboratories and future workplace expansion, facilities management has become a strategic capability rather than an operational support function. This newly dedicated role has been created to provide the focus and leadership needed to support that growth. You'll have genuine ownership of our estate, helping shape workplace strategy, improve facilities, lead projects and ensure our sites continue to support the people delivering nationally important programmes. If you're looking for a role where you can influence the future rather than simply react to maintenance issues, this is an opportunity to make a lasting impact. Why MASS? MASS offers something different. Unlike large organisations where facilities management can focus on a single location or discipline, you'll have responsibility across a diverse estate that includes offices, specialist laboratories, secure environments and customer-facing facilities. Working across our sites in Cambridgeshire, Lincolnshire and Wiltshire, you'll help create workplaces that enable engineering excellence, customer collaboration and business growth. You'll work with colleagues across Security, Engineering, IT, HR, Finance, Projects and the Executive Team, giving you the opportunity to influence decisions that shape how the organisation develops. What you'll make possible You'll help create environments where people can do their best work by: Leading the day-to-day management of MASS's facilities and estate. Driving improvements to workplace environments, infrastructure and employee experience. Managing contractors, suppliers and facilities service partners. Leading refurbishment, maintenance and workplace improvement projects. Supporting future estate expansion and facilities planning. Ensuring statutory compliance across health, safety and environmental requirements. Supporting business continuity, resilience and secure operational environments. Working closely with Security and Engineering teams to ensure facilities continue to meet the needs of a growing defence technology business. Where you'll work Based at either our head office in St Neots, or our Lincoln office (& Training Academy) you'll work closely with technical, operational and business leaders across the organisation. You'll also support across our sites, with travel to those and customer locations as required. Given the nature of the role, you'll spend much of your time working on-site with colleagues, contractors and stakeholders, helping shape environments that support both today's operations and tomorrow's growth. What we're looking for We're looking for someone who enjoys solving problems, improving environments and making a visible impact across an organisation. If this opportunity excites you but you don't meet every desirable requirement below, we'd still encourage you to apply. Essential You'll bring experience in facilities, estates or property management, together with a strong understanding of statutory compliance and contractor management. You'll also have experience of: Managing facilities services across commercial environments. Leading supplier and contractor relationships. Managing budgets and identifying opportunities for improvement. Maintaining safe, compliant and effective workplaces. It would also be beneficial if you have IWFM, IOSH or similar professional qualifications. Experience working within Defence or other highly regulated industries. Knowledge of ISO 14001, ISO 45001 or comparable standards. Experience supporting secure or specialist technical environments. Experience in electrical engineering best practises such as BS 7671 What you'll take from this role You'll be joining MASS at an exciting stage in our growth. As the business continues its journey towards significantly expanding its capability and estate, you'll play a central role in shaping the physical environments that support our people, our customers and our future. You'll have the opportunity to influence investment decisions, deliver meaningful workplace improvements and leave a lasting mark on a business that's continuing to evolve. You'll also receive a competitive salary of 45,000 - 55,000 DOE, Private Medical Insurance, two pension schemes, flexible annual leave including December shutdown, professional development opportunities, Share Save scheme, Electric Vehicle and Cycle to Work schemes, retail discounts and a wide range of additional benefits. Our non-negotiables Be a UK National with the right to work in the UK. Be eligible to obtain and maintain Security Check (SC) clearance. Due to the nature of the environments you'll support, you'll need to: IWFM, IOSH or similar professional qualifications. Experience working within Defence or other highly regulated industries. Knowledge of ISO 14001, ISO 45001 or comparable standards. Experience supporting secure or specialist technical environments. Experience in electrical engineering best practises such as BS 7671 Who is MASS? MASS is an independent, global technology company, trusted by highly secure organisations to provide advanced digital services that manage data and keep information safe. With our heritage in defence, we deliver tailored, agile and resilient solutions to sectors where security expertise is essential. We work in partnership with customers, using skilled technical experts to secure advantage and support digital transformation. MASS is an equal opportunities employer where everyone is valued and has the opportunity to make an impact. Apply today If you're ready to help shape the environments that enable innovation, collaboration and future growth across one of the UK's leading defence technology businesses, we'd love to hear from you.
Facilities Manager St Neots, Cambridgeshire (with travel) Permanent 45,000 - 55,000 DOE Help build the environments where innovation happens At MASS, our facilities do far more than house our people. They're where engineers, scientists and defence specialists develop technologies that support UK Defence and National Security. As our Facilities Manager, you'll help shape the workplaces, laboratories and secure environments that enable that work to happen safely, efficiently and sustainably. This is an opportunity to influence how a growing business develops its estate and not simply maintain what's already there. Why this opportunity? As MASS continues to grow, so does the complexity of the environments we operate from. With investment in secure facilities, specialist laboratories and future workplace expansion, facilities management has become a strategic capability rather than an operational support function. This newly dedicated role has been created to provide the focus and leadership needed to support that growth. You'll have genuine ownership of our estate, helping shape workplace strategy, improve facilities, lead projects and ensure our sites continue to support the people delivering nationally important programmes. If you're looking for a role where you can influence the future rather than simply react to maintenance issues, this is an opportunity to make a lasting impact. Why MASS? MASS offers something different. Unlike large organisations where facilities management can focus on a single location or discipline, you'll have responsibility across a diverse estate that includes offices, specialist laboratories, secure environments and customer-facing facilities. Working across our sites in Cambridgeshire, Lincolnshire and Wiltshire, you'll help create workplaces that enable engineering excellence, customer collaboration and business growth. You'll work with colleagues across Security, Engineering, IT, HR, Finance, Projects and the Executive Team, giving you the opportunity to influence decisions that shape how the organisation develops. What you'll make possible You'll help create environments where people can do their best work by: Leading the day-to-day management of MASS's facilities and estate. Driving improvements to workplace environments, infrastructure and employee experience. Managing contractors, suppliers and facilities service partners. Leading refurbishment, maintenance and workplace improvement projects. Supporting future estate expansion and facilities planning. Ensuring statutory compliance across health, safety and environmental requirements. Supporting business continuity, resilience and secure operational environments. Working closely with Security and Engineering teams to ensure facilities continue to meet the needs of a growing defence technology business. Where you'll work Based at either our head office in St Neots, or our Lincoln office (& Training Academy) you'll work closely with technical, operational and business leaders across the organisation. You'll also support across our sites, with travel to those and customer locations as required. Given the nature of the role, you'll spend much of your time working on-site with colleagues, contractors and stakeholders, helping shape environments that support both today's operations and tomorrow's growth. What we're looking for We're looking for someone who enjoys solving problems, improving environments and making a visible impact across an organisation. If this opportunity excites you but you don't meet every desirable requirement below, we'd still encourage you to apply. Essential You'll bring experience in facilities, estates or property management, together with a strong understanding of statutory compliance and contractor management. You'll also have experience of: Managing facilities services across commercial environments. Leading supplier and contractor relationships. Managing budgets and identifying opportunities for improvement. Maintaining safe, compliant and effective workplaces. It would also be beneficial if you have IWFM, IOSH or similar professional qualifications. Experience working within Defence or other highly regulated industries. Knowledge of ISO 14001, ISO 45001 or comparable standards. Experience supporting secure or specialist technical environments. Experience in electrical engineering best practises such as BS 7671 What you'll take from this role You'll be joining MASS at an exciting stage in our growth. As the business continues its journey towards significantly expanding its capability and estate, you'll play a central role in shaping the physical environments that support our people, our customers and our future. You'll have the opportunity to influence investment decisions, deliver meaningful workplace improvements and leave a lasting mark on a business that's continuing to evolve. You'll also receive a competitive salary of 45,000 - 55,000 DOE, Private Medical Insurance, two pension schemes, flexible annual leave including December shutdown, professional development opportunities, Share Save scheme, Electric Vehicle and Cycle to Work schemes, retail discounts and a wide range of additional benefits. Our non-negotiables Be a UK National with the right to work in the UK. Be eligible to obtain and maintain Security Check (SC) clearance. Due to the nature of the environments you'll support, you'll need to: IWFM, IOSH or similar professional qualifications. Experience working within Defence or other highly regulated industries. Knowledge of ISO 14001, ISO 45001 or comparable standards. Experience supporting secure or specialist technical environments. Experience in electrical engineering best practises such as BS 7671 Who is MASS? MASS is an independent, global technology company, trusted by highly secure organisations to provide advanced digital services that manage data and keep information safe. With our heritage in defence, we deliver tailored, agile and resilient solutions to sectors where security expertise is essential. We work in partnership with customers, using skilled technical experts to secure advantage and support digital transformation. MASS is an equal opportunities employer where everyone is valued and has the opportunity to make an impact. Apply today If you're ready to help shape the environments that enable innovation, collaboration and future growth across one of the UK's leading defence technology businesses, we'd love to hear from you.
Aug 15, 2026
Full time
Facilities Manager St Neots, Cambridgeshire (with travel) Permanent 45,000 - 55,000 DOE Help build the environments where innovation happens At MASS, our facilities do far more than house our people. They're where engineers, scientists and defence specialists develop technologies that support UK Defence and National Security. As our Facilities Manager, you'll help shape the workplaces, laboratories and secure environments that enable that work to happen safely, efficiently and sustainably. This is an opportunity to influence how a growing business develops its estate and not simply maintain what's already there. Why this opportunity? As MASS continues to grow, so does the complexity of the environments we operate from. With investment in secure facilities, specialist laboratories and future workplace expansion, facilities management has become a strategic capability rather than an operational support function. This newly dedicated role has been created to provide the focus and leadership needed to support that growth. You'll have genuine ownership of our estate, helping shape workplace strategy, improve facilities, lead projects and ensure our sites continue to support the people delivering nationally important programmes. If you're looking for a role where you can influence the future rather than simply react to maintenance issues, this is an opportunity to make a lasting impact. Why MASS? MASS offers something different. Unlike large organisations where facilities management can focus on a single location or discipline, you'll have responsibility across a diverse estate that includes offices, specialist laboratories, secure environments and customer-facing facilities. Working across our sites in Cambridgeshire, Lincolnshire and Wiltshire, you'll help create workplaces that enable engineering excellence, customer collaboration and business growth. You'll work with colleagues across Security, Engineering, IT, HR, Finance, Projects and the Executive Team, giving you the opportunity to influence decisions that shape how the organisation develops. What you'll make possible You'll help create environments where people can do their best work by: Leading the day-to-day management of MASS's facilities and estate. Driving improvements to workplace environments, infrastructure and employee experience. Managing contractors, suppliers and facilities service partners. Leading refurbishment, maintenance and workplace improvement projects. Supporting future estate expansion and facilities planning. Ensuring statutory compliance across health, safety and environmental requirements. Supporting business continuity, resilience and secure operational environments. Working closely with Security and Engineering teams to ensure facilities continue to meet the needs of a growing defence technology business. Where you'll work Based at either our head office in St Neots, or our Lincoln office (& Training Academy) you'll work closely with technical, operational and business leaders across the organisation. You'll also support across our sites, with travel to those and customer locations as required. Given the nature of the role, you'll spend much of your time working on-site with colleagues, contractors and stakeholders, helping shape environments that support both today's operations and tomorrow's growth. What we're looking for We're looking for someone who enjoys solving problems, improving environments and making a visible impact across an organisation. If this opportunity excites you but you don't meet every desirable requirement below, we'd still encourage you to apply. Essential You'll bring experience in facilities, estates or property management, together with a strong understanding of statutory compliance and contractor management. You'll also have experience of: Managing facilities services across commercial environments. Leading supplier and contractor relationships. Managing budgets and identifying opportunities for improvement. Maintaining safe, compliant and effective workplaces. It would also be beneficial if you have IWFM, IOSH or similar professional qualifications. Experience working within Defence or other highly regulated industries. Knowledge of ISO 14001, ISO 45001 or comparable standards. Experience supporting secure or specialist technical environments. Experience in electrical engineering best practises such as BS 7671 What you'll take from this role You'll be joining MASS at an exciting stage in our growth. As the business continues its journey towards significantly expanding its capability and estate, you'll play a central role in shaping the physical environments that support our people, our customers and our future. You'll have the opportunity to influence investment decisions, deliver meaningful workplace improvements and leave a lasting mark on a business that's continuing to evolve. You'll also receive a competitive salary of 45,000 - 55,000 DOE, Private Medical Insurance, two pension schemes, flexible annual leave including December shutdown, professional development opportunities, Share Save scheme, Electric Vehicle and Cycle to Work schemes, retail discounts and a wide range of additional benefits. Our non-negotiables Be a UK National with the right to work in the UK. Be eligible to obtain and maintain Security Check (SC) clearance. Due to the nature of the environments you'll support, you'll need to: IWFM, IOSH or similar professional qualifications. Experience working within Defence or other highly regulated industries. Knowledge of ISO 14001, ISO 45001 or comparable standards. Experience supporting secure or specialist technical environments. Experience in electrical engineering best practises such as BS 7671 Who is MASS? MASS is an independent, global technology company, trusted by highly secure organisations to provide advanced digital services that manage data and keep information safe. With our heritage in defence, we deliver tailored, agile and resilient solutions to sectors where security expertise is essential. We work in partnership with customers, using skilled technical experts to secure advantage and support digital transformation. MASS is an equal opportunities employer where everyone is valued and has the opportunity to make an impact. Apply today If you're ready to help shape the environments that enable innovation, collaboration and future growth across one of the UK's leading defence technology businesses, we'd love to hear from you.
Are you a Technical or Scientific Service Engineer looking to concentrate your work within Manchester? Are you looking to do local site-based customer-facing work, while keeping an element of variety? Due to our rapid expansion, an opportunity has arisen for a Technical Service Engineer / Scientific Support Engineer, to manage our state-of-the-art robotics solutions within the pharmaceutical and biotechnology markets. BASIC SALARY: £52,000 - £56,000 BENEFITS: Monthly £150 On-Call Allowance + £120 for additional call out Company Pension Scheme (minimum employee contribution of 4%, Company will pay 5% and match up to 8%) Performance Bonus 25 Days Annual Holiday (Plus Statutory Days) Group Income Protection Scheme Private Health care including Optical & Dental Life Assurance etc. LOCATION: Manchester COMMUTABLE LOCATIONS: Stockport, Salford, Sale, Bury, Oldham, Altrincham, Wilmslow, Rochdale, Bolton, Stalybridge, Cheadle, Warrington, Glossop, Stretford, Northwich. JOB DESCRIPTION: Field Service Engineer, Technical Service Engineer, Technical Support Engineer, Scientific Service Engineer - robotics, automation, pharmaceutical, life sciences, medical, biotechnology You will be our main Field Service Engineer for the Manchester area. Travel outside of this area will also be required from time to time, occasionally spending time away. We will train you extensively from Day 1, on our products, systems, IT, procedures, applications, and customers. This is an on-site role, immersing yourself with key customers, their visions, needs and aspirations. KEY RESPONSIBILITIES: Field Service Engineer, Technical Service Engineer, Technical Support Engineer, Scientific Service Engineer - robotics, automation, pharmaceutical, life sciences, medical, biotechnology As our Technical Service Engineer, you will: Become the service subject Matter Expert for our customers. Perform remote support and diagnostics. Manage the escalation flow to ensure timely customer follow-up until issue is resolved. Ensure Preventative Maintenance Procedures, intervals, and schedules are correct and complete. Identify / forecast spare parts requirements Utilise D365 Service Reports, RMAs & monthly KPI reports. Handle all service calls timely and professionally. Communicate with customer, R&D, Customer Service, Product Management, Manufacturing and Sales, ensuring superior customer satisfaction. Provide 24/7 remote and on-site service on a rotating model. PERSON SPECIFICATION: Field Service Engineer, Technical Service Engineer, Technical Support Engineer, Scientific Service Engineer - robotics, automation, pharmaceutical, life sciences, medical, biotechnology You will have: Technical background (electrical, mechanical, IT), within complex machinery, in an industry such as: Heavy Engineering, Life Sciences, Medical Equipment, Mining, Automation, Robotics, Shipbuilding, Marine, Drilling, Biotechnology (or similar). Either a technical Degree, HNC, HND, or time-served professional experience equivalent. Strong customer-centric / customer-facing pedigree. Creative problem-solving mindset, driven by the motivation to assist customers, sales & service personnel, to overcome obstacles and challenges. Experience of Microsoft 365 or equivalent, Active directory, and SQL databases (we provide relevant training). Experience of IP addressing, Remote Desktop Protocols, & Driver Support. Knowledge of Beckhoff Twin CAT, Elmo Studio, Vision Systems, and Barcode Reading. Capability of working reliably / resiliently. NB : This job requires exerting up to 50 pounds of force occasionally and / or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. OUR COMPANY: We are the fastest-growing division of a multinational branded R&D manufacturing Group. Our division has over 80 staff, across 12 countries. For the past 75 years we have innovatively developed, pioneered, built and created customer-led product solutions within the fields of Life Sciences, Medical Devices, Robotics, and Automation. We are culturally diverse, with a cooperative, down-to-earth environment. Not only do we offer a motivating working style, but also modern working conditions backed by a commitment to training and personal advancement. PROSPECTS: This position offers unrivalled training and development. This is an area where we deliver many resources, aiming to keep your skills fresh, and at the leading edge. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Technical Service Engineer, Technical Support Engineer - Robotics, Automation, Pharmaceutical, Life Sciences, Medical, Biotechnology, Medical Devices, Mining, Heavy Engineering, Scientific Instruments INTERESTED? Please click apply. You will receive an acknowledgment of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK18616, Wallace Hind Selection
Aug 15, 2026
Full time
Are you a Technical or Scientific Service Engineer looking to concentrate your work within Manchester? Are you looking to do local site-based customer-facing work, while keeping an element of variety? Due to our rapid expansion, an opportunity has arisen for a Technical Service Engineer / Scientific Support Engineer, to manage our state-of-the-art robotics solutions within the pharmaceutical and biotechnology markets. BASIC SALARY: £52,000 - £56,000 BENEFITS: Monthly £150 On-Call Allowance + £120 for additional call out Company Pension Scheme (minimum employee contribution of 4%, Company will pay 5% and match up to 8%) Performance Bonus 25 Days Annual Holiday (Plus Statutory Days) Group Income Protection Scheme Private Health care including Optical & Dental Life Assurance etc. LOCATION: Manchester COMMUTABLE LOCATIONS: Stockport, Salford, Sale, Bury, Oldham, Altrincham, Wilmslow, Rochdale, Bolton, Stalybridge, Cheadle, Warrington, Glossop, Stretford, Northwich. JOB DESCRIPTION: Field Service Engineer, Technical Service Engineer, Technical Support Engineer, Scientific Service Engineer - robotics, automation, pharmaceutical, life sciences, medical, biotechnology You will be our main Field Service Engineer for the Manchester area. Travel outside of this area will also be required from time to time, occasionally spending time away. We will train you extensively from Day 1, on our products, systems, IT, procedures, applications, and customers. This is an on-site role, immersing yourself with key customers, their visions, needs and aspirations. KEY RESPONSIBILITIES: Field Service Engineer, Technical Service Engineer, Technical Support Engineer, Scientific Service Engineer - robotics, automation, pharmaceutical, life sciences, medical, biotechnology As our Technical Service Engineer, you will: Become the service subject Matter Expert for our customers. Perform remote support and diagnostics. Manage the escalation flow to ensure timely customer follow-up until issue is resolved. Ensure Preventative Maintenance Procedures, intervals, and schedules are correct and complete. Identify / forecast spare parts requirements Utilise D365 Service Reports, RMAs & monthly KPI reports. Handle all service calls timely and professionally. Communicate with customer, R&D, Customer Service, Product Management, Manufacturing and Sales, ensuring superior customer satisfaction. Provide 24/7 remote and on-site service on a rotating model. PERSON SPECIFICATION: Field Service Engineer, Technical Service Engineer, Technical Support Engineer, Scientific Service Engineer - robotics, automation, pharmaceutical, life sciences, medical, biotechnology You will have: Technical background (electrical, mechanical, IT), within complex machinery, in an industry such as: Heavy Engineering, Life Sciences, Medical Equipment, Mining, Automation, Robotics, Shipbuilding, Marine, Drilling, Biotechnology (or similar). Either a technical Degree, HNC, HND, or time-served professional experience equivalent. Strong customer-centric / customer-facing pedigree. Creative problem-solving mindset, driven by the motivation to assist customers, sales & service personnel, to overcome obstacles and challenges. Experience of Microsoft 365 or equivalent, Active directory, and SQL databases (we provide relevant training). Experience of IP addressing, Remote Desktop Protocols, & Driver Support. Knowledge of Beckhoff Twin CAT, Elmo Studio, Vision Systems, and Barcode Reading. Capability of working reliably / resiliently. NB : This job requires exerting up to 50 pounds of force occasionally and / or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. OUR COMPANY: We are the fastest-growing division of a multinational branded R&D manufacturing Group. Our division has over 80 staff, across 12 countries. For the past 75 years we have innovatively developed, pioneered, built and created customer-led product solutions within the fields of Life Sciences, Medical Devices, Robotics, and Automation. We are culturally diverse, with a cooperative, down-to-earth environment. Not only do we offer a motivating working style, but also modern working conditions backed by a commitment to training and personal advancement. PROSPECTS: This position offers unrivalled training and development. This is an area where we deliver many resources, aiming to keep your skills fresh, and at the leading edge. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Technical Service Engineer, Technical Support Engineer - Robotics, Automation, Pharmaceutical, Life Sciences, Medical, Biotechnology, Medical Devices, Mining, Heavy Engineering, Scientific Instruments INTERESTED? Please click apply. You will receive an acknowledgment of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK18616, Wallace Hind Selection
Head of FP&A Central London (Hybrid) Competitive Salary + Bonus I'm partnering exclusively with a high-growth global technology platform on a genuinely rare FP&A leadership hire. This is a blank-page opportunity, no legacy systems, no inherited processes, just the autonomy to architect a best-in-class FP&A function from the ground up and deploy the latest financial technology to match. This role will suit a commercially driven finance leader who is energised by building, not maintaining. You will need to be able to work autonomously while also working with senior leadership to make critical decisions. What you'll be doing Design and build a modern, scalable FP&A infrastructure from scratch, selecting and implementing best-in-class planning software Establish standardised, automated workflows for budgeting, forecasting and variance analysis across the business Own the end-to-end strategic, annual and rolling planning cycles, aligning departmental targets to the long-term platform vision Translate complex operational metrics and financial results into high-impact narrative presentations for the executive leadership team and Board Embed deeply with commercial, product and growth teams as an internal strategic consultant, driving performance optimisation and ROI analysis Provide financial modelling and decision support for high-profile initiatives including geographic expansion, monetisation strategy and new product lines Build robust predictive models forecasting marketplace dynamics including retention, churn and global payment processing efficiency Identify untapped revenue levers, cost efficiencies and margin expansion opportunities across the global platform Recruit, mentor and develop a high-performing FP&A team What they're looking for ACA, CIMA, ACCA qualified Proven experience as Head of FP&A, FP&A Director or senior commercial finance leader within a high-growth global tech platform, digital marketplace or fintech Demonstrated track record of designing and implementing EPM software and advanced data visualisation tools from scratch Exceptional financial modelling and strategic planning skills and able to turn large, unstructured data sets into clean, actionable insight Superb stakeholder management with the ability to challenge, influence and partner at senior exec level Entrepreneurial mindset, comfortable with ambiguity and a blank page, with the execution capability to deliver institutional-grade infrastructure For this role you will be leading the FP&A function and is truly a unique role in that sense.
Aug 15, 2026
Full time
Head of FP&A Central London (Hybrid) Competitive Salary + Bonus I'm partnering exclusively with a high-growth global technology platform on a genuinely rare FP&A leadership hire. This is a blank-page opportunity, no legacy systems, no inherited processes, just the autonomy to architect a best-in-class FP&A function from the ground up and deploy the latest financial technology to match. This role will suit a commercially driven finance leader who is energised by building, not maintaining. You will need to be able to work autonomously while also working with senior leadership to make critical decisions. What you'll be doing Design and build a modern, scalable FP&A infrastructure from scratch, selecting and implementing best-in-class planning software Establish standardised, automated workflows for budgeting, forecasting and variance analysis across the business Own the end-to-end strategic, annual and rolling planning cycles, aligning departmental targets to the long-term platform vision Translate complex operational metrics and financial results into high-impact narrative presentations for the executive leadership team and Board Embed deeply with commercial, product and growth teams as an internal strategic consultant, driving performance optimisation and ROI analysis Provide financial modelling and decision support for high-profile initiatives including geographic expansion, monetisation strategy and new product lines Build robust predictive models forecasting marketplace dynamics including retention, churn and global payment processing efficiency Identify untapped revenue levers, cost efficiencies and margin expansion opportunities across the global platform Recruit, mentor and develop a high-performing FP&A team What they're looking for ACA, CIMA, ACCA qualified Proven experience as Head of FP&A, FP&A Director or senior commercial finance leader within a high-growth global tech platform, digital marketplace or fintech Demonstrated track record of designing and implementing EPM software and advanced data visualisation tools from scratch Exceptional financial modelling and strategic planning skills and able to turn large, unstructured data sets into clean, actionable insight Superb stakeholder management with the ability to challenge, influence and partner at senior exec level Entrepreneurial mindset, comfortable with ambiguity and a blank page, with the execution capability to deliver institutional-grade infrastructure For this role you will be leading the FP&A function and is truly a unique role in that sense.
Your new company Our client is a long-established organisation responsible for supporting some of the UK's most important operational and infrastructure environments. Working across a large and geographically diverse estate, they provide critical services, manage complex facilities and deliver programmes that directly support national operational capability. With a strong focus on quality, governance and continuous improvement, the business is investing in its Information & Technology function to ensure services, programmes and suppliers are operating effectively, risks are managed appropriately and technology outcomes remain aligned with wider organisational objectives. This is a business where governance is viewed as a value-adding function rather than a compliance exercise. Your new role This is a newly created leadership role within the Information & Technology function, reporting directly to the Head of I&T. The organisation has invested heavily in strengthening its technology leadership team and is now looking for an experienced governance professional to establish greater consistency, visibility and control across the department. Governance processes exist today, but there is a clear opportunity to improve maturity, strengthen reporting and implement a framework that supports future growth and change. The successful candidate will take ownership of governance across the entire I&T function, covering operational services, architecture, projects, suppliers, risk, financial oversight and performance management. You'll be responsible for ensuring the right decisions are being made, the right controls are in place and senior leaders have clear visibility of performance across technology. This role offers genuine scope to shape the future operating model. The Head of I&T is looking for someone who can assess the current framework, identify areas for improvement and implement a governance structure that is robust, practical and scalable. Over time, you'll become the central point of coordination for governance, assurance, risk and performance reporting across the department. You'll work closely with senior stakeholders across the business, regularly engaging at leadership level and providing assurance that technology services, programmes and investments remain aligned to wider organisational objectives. Stakeholder engagement, influencing ability and the confidence to challenge constructively will be as important as technical governance knowledge. What you'll need to succeed Lead and continuously develop the I&T governance framework. Ensure governance processes, policies, standards and controls remain effective and fit for purpose. Produce executive-level reporting, dashboards, KPIs and performance insights. Oversee risk management, financial governance and benefits tracking activities. Coordinate governance forums, audits and senior leadership reporting. Lead operational reviews, supplier assurance activities and quality assessments. Drive lessons learned, continuous improvement and governance maturity initiatives. Manage and develop a team supporting governance, testing and coordination activities. Act as a trusted advisor to senior stakeholders on governance, assurance and performance matters. What you'll get in return In addition to a competitive salary and car allowance, the successful candidate will receive a strong benefits package including an enhanced employer pension contribution, generous annual leave entitlement, life assurance, healthcare benefits and ongoing professional development support. This is an opportunity to join a well-established organisation where governance and assurance are highly visible functions, offering the chance to influence how technology services are governed, measured and improved across the wider business. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 15, 2026
Full time
Your new company Our client is a long-established organisation responsible for supporting some of the UK's most important operational and infrastructure environments. Working across a large and geographically diverse estate, they provide critical services, manage complex facilities and deliver programmes that directly support national operational capability. With a strong focus on quality, governance and continuous improvement, the business is investing in its Information & Technology function to ensure services, programmes and suppliers are operating effectively, risks are managed appropriately and technology outcomes remain aligned with wider organisational objectives. This is a business where governance is viewed as a value-adding function rather than a compliance exercise. Your new role This is a newly created leadership role within the Information & Technology function, reporting directly to the Head of I&T. The organisation has invested heavily in strengthening its technology leadership team and is now looking for an experienced governance professional to establish greater consistency, visibility and control across the department. Governance processes exist today, but there is a clear opportunity to improve maturity, strengthen reporting and implement a framework that supports future growth and change. The successful candidate will take ownership of governance across the entire I&T function, covering operational services, architecture, projects, suppliers, risk, financial oversight and performance management. You'll be responsible for ensuring the right decisions are being made, the right controls are in place and senior leaders have clear visibility of performance across technology. This role offers genuine scope to shape the future operating model. The Head of I&T is looking for someone who can assess the current framework, identify areas for improvement and implement a governance structure that is robust, practical and scalable. Over time, you'll become the central point of coordination for governance, assurance, risk and performance reporting across the department. You'll work closely with senior stakeholders across the business, regularly engaging at leadership level and providing assurance that technology services, programmes and investments remain aligned to wider organisational objectives. Stakeholder engagement, influencing ability and the confidence to challenge constructively will be as important as technical governance knowledge. What you'll need to succeed Lead and continuously develop the I&T governance framework. Ensure governance processes, policies, standards and controls remain effective and fit for purpose. Produce executive-level reporting, dashboards, KPIs and performance insights. Oversee risk management, financial governance and benefits tracking activities. Coordinate governance forums, audits and senior leadership reporting. Lead operational reviews, supplier assurance activities and quality assessments. Drive lessons learned, continuous improvement and governance maturity initiatives. Manage and develop a team supporting governance, testing and coordination activities. Act as a trusted advisor to senior stakeholders on governance, assurance and performance matters. What you'll get in return In addition to a competitive salary and car allowance, the successful candidate will receive a strong benefits package including an enhanced employer pension contribution, generous annual leave entitlement, life assurance, healthcare benefits and ongoing professional development support. This is an opportunity to join a well-established organisation where governance and assurance are highly visible functions, offering the chance to influence how technology services are governed, measured and improved across the wider business. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
A leading UK organisation is seeking an experienced Head of IT Products to lead the strategic direction, governance and performance of an enterprise-wide technology product portfolio. This is a senior leadership opportunity for an individual who can drive a product-led operating model, ensuring technology investments deliver measurable business value, exceptional user experiences, and secure, scalable services across a complex multi-site environment. Reporting to the technology leadership team, you will be responsible for shaping and governing a diverse portfolio of technology products, overseeing investment decisions, product strategy, lifecycle management and benefits realisation. The role will work closely with senior business leaders, technology teams and external partners to align technology products with strategic business objectives. Key responsibilities include: Developing and owning the technology product portfolio strategy and roadmap. Driving product-led thinking and embedding best practice product management across the organisation. Leading Product Owners and Technical Analysts to deliver measurable business outcomes. Managing portfolio prioritisation, investment decisions and benefits realisation. Establishing governance frameworks, adoption measures and product health reviews. Building strong executive stakeholder relationships and influencing strategic decision making. Managing strategic supplier relationships, commercial negotiations and vendor performance. Driving simplification, rationalisation and reduction of technical debt across the estate. We're looking for a senior technology leader who can demonstrate: Experience leading enterprise scale technology product organisations. Successful implementation of Product Operating Models within complex environments. Ownership of large technology portfolios, including investment prioritisation and financial accountability. Strong executive stakeholder management, including board level engagement. Experience across a broad technology landscape including ERP, Digital, Data, Operational Technology and enterprise platforms. Expertise in product portfolio management, governance, benefits realisation and product lifecycle management. Strong commercial acumen with experience managing key technology suppliers and complex contracts. A track record of building high performing teams and creating a culture of ownership, accountability and continuous improvement. This is a rare opportunity to shape the future of technology products within a large, complex organisation undergoing significant evolution in its technology and digital capabilities. The successful candidate will play a key role in influencing strategy, enabling transformation and delivering tangible business value through technology investment. What you'll get in return 10% bonus, car allowance, attractive pension scheme, private medical insurance and flexible benefits. This is based in the office 4 days a week in Liverpool. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 15, 2026
Full time
A leading UK organisation is seeking an experienced Head of IT Products to lead the strategic direction, governance and performance of an enterprise-wide technology product portfolio. This is a senior leadership opportunity for an individual who can drive a product-led operating model, ensuring technology investments deliver measurable business value, exceptional user experiences, and secure, scalable services across a complex multi-site environment. Reporting to the technology leadership team, you will be responsible for shaping and governing a diverse portfolio of technology products, overseeing investment decisions, product strategy, lifecycle management and benefits realisation. The role will work closely with senior business leaders, technology teams and external partners to align technology products with strategic business objectives. Key responsibilities include: Developing and owning the technology product portfolio strategy and roadmap. Driving product-led thinking and embedding best practice product management across the organisation. Leading Product Owners and Technical Analysts to deliver measurable business outcomes. Managing portfolio prioritisation, investment decisions and benefits realisation. Establishing governance frameworks, adoption measures and product health reviews. Building strong executive stakeholder relationships and influencing strategic decision making. Managing strategic supplier relationships, commercial negotiations and vendor performance. Driving simplification, rationalisation and reduction of technical debt across the estate. We're looking for a senior technology leader who can demonstrate: Experience leading enterprise scale technology product organisations. Successful implementation of Product Operating Models within complex environments. Ownership of large technology portfolios, including investment prioritisation and financial accountability. Strong executive stakeholder management, including board level engagement. Experience across a broad technology landscape including ERP, Digital, Data, Operational Technology and enterprise platforms. Expertise in product portfolio management, governance, benefits realisation and product lifecycle management. Strong commercial acumen with experience managing key technology suppliers and complex contracts. A track record of building high performing teams and creating a culture of ownership, accountability and continuous improvement. This is a rare opportunity to shape the future of technology products within a large, complex organisation undergoing significant evolution in its technology and digital capabilities. The successful candidate will play a key role in influencing strategy, enabling transformation and delivering tangible business value through technology investment. What you'll get in return 10% bonus, car allowance, attractive pension scheme, private medical insurance and flexible benefits. This is based in the office 4 days a week in Liverpool. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Do you crave a dynamic role where you can work both from the cosy confines of your home and our vibrant Head Office? We're on the hunt for remarkable individuals to join our rapidly expanding team. What you'll be doing As a member of our accomplished team of Analysts, you'll serve as the first point of contact for our Help Desk users. You'll answer incoming calls and emails, offering technical support and assistance to our esteemed clients. Troubleshooting issues through diagnostic tests and remote access will be your forte, aiming for a first-time resolution whenever possible. Deliver top-notch, professional, and friendly service to support our stellar reputation and aspire to be the very best. We'll equip you with the training and support needed to further your career in the world of IT. This is a full-time position, that operates on a rotational shift basis covering 1 in 3 weekends on duty. Role highlights Swiftly respond to customer queries via email or phone. Expertly determine the best solution based on customer-provided issue details. Skillfully diagnose system errors and other technical challenges. Keep detailed logs of events and problem resolutions. Stay proactive with follow-ups, ensuring customer satisfaction. Request feedback and monitor calls to enhance our training methods. Perform software installations or updates to address issues. Is this role for me? If you can confidently answer "Yes" to the following questions, this role is perfect for you: Have you worked in a fast-paced Help Desk/Support Centre or Retail environment? Do you thrive in a target-driven environment, boasting excellent customer service skills? Can you communicate effectively over the phone with individuals of varying IT expertise? Does pressure fuel your performance, turning challenges into victories? Do you revel in taking ownership to secure successful resolutions? Are Tech-savvy, well-versed in hardware, software, databases, and remote access. Have a solid grasp of computer systems, mobile devices, and tech products. Ability to diagnose and resolve basic technical issues. What's in it for you? Enjoy 33 days of annual leave (inclusive of bank holidays). Take advantage of our travel pass loan and cycle to work scheme. Keep your eyes in top shape with free eye tests. Join our discounted Dental Care Scheme. Explore the option to purchase additional holidays. Access our childcare scheme to ease your responsibilities. Who are we? Starting our life in 1999, Retail Assist is a growing, award-winning technology company. Whether it s through our expert IT managed services, or our specialist software solutions, we work with a wide variety of clients to help them to deliver outstanding customer service. Some of our clients include Harvey Nichols, Signet, Selfridges, Dufry (World Duty Free Group), White Stuff, Best Food Logistics, Whistles, Hobbycraft, Mint Velvet, Vue International and many more. If you're on the lookout for your next career leap and a chance to leave your mark, look no further we're here, eagerly awaiting your arrival. Join us today!
Aug 15, 2026
Full time
Do you crave a dynamic role where you can work both from the cosy confines of your home and our vibrant Head Office? We're on the hunt for remarkable individuals to join our rapidly expanding team. What you'll be doing As a member of our accomplished team of Analysts, you'll serve as the first point of contact for our Help Desk users. You'll answer incoming calls and emails, offering technical support and assistance to our esteemed clients. Troubleshooting issues through diagnostic tests and remote access will be your forte, aiming for a first-time resolution whenever possible. Deliver top-notch, professional, and friendly service to support our stellar reputation and aspire to be the very best. We'll equip you with the training and support needed to further your career in the world of IT. This is a full-time position, that operates on a rotational shift basis covering 1 in 3 weekends on duty. Role highlights Swiftly respond to customer queries via email or phone. Expertly determine the best solution based on customer-provided issue details. Skillfully diagnose system errors and other technical challenges. Keep detailed logs of events and problem resolutions. Stay proactive with follow-ups, ensuring customer satisfaction. Request feedback and monitor calls to enhance our training methods. Perform software installations or updates to address issues. Is this role for me? If you can confidently answer "Yes" to the following questions, this role is perfect for you: Have you worked in a fast-paced Help Desk/Support Centre or Retail environment? Do you thrive in a target-driven environment, boasting excellent customer service skills? Can you communicate effectively over the phone with individuals of varying IT expertise? Does pressure fuel your performance, turning challenges into victories? Do you revel in taking ownership to secure successful resolutions? Are Tech-savvy, well-versed in hardware, software, databases, and remote access. Have a solid grasp of computer systems, mobile devices, and tech products. Ability to diagnose and resolve basic technical issues. What's in it for you? Enjoy 33 days of annual leave (inclusive of bank holidays). Take advantage of our travel pass loan and cycle to work scheme. Keep your eyes in top shape with free eye tests. Join our discounted Dental Care Scheme. Explore the option to purchase additional holidays. Access our childcare scheme to ease your responsibilities. Who are we? Starting our life in 1999, Retail Assist is a growing, award-winning technology company. Whether it s through our expert IT managed services, or our specialist software solutions, we work with a wide variety of clients to help them to deliver outstanding customer service. Some of our clients include Harvey Nichols, Signet, Selfridges, Dufry (World Duty Free Group), White Stuff, Best Food Logistics, Whistles, Hobbycraft, Mint Velvet, Vue International and many more. If you're on the lookout for your next career leap and a chance to leave your mark, look no further we're here, eagerly awaiting your arrival. Join us today!
Are you a Technical or Scientific Service Engineer looking to concentrate your work within Manchester? Are you looking to do local site-based customer-facing work, while keeping an element of variety? Due to our rapid expansion, an opportunity has arisen for a Technical Service Engineer / Scientific Support Engineer, to manage our state-of-the-art robotics solutions within the pharmaceutical and biotechnology markets. BASIC SALARY: £52,000 - £56,000 BENEFITS: Monthly £150 On-Call Allowance + £120 for additional call out Company Pension Scheme (minimum employee contribution of 4%, Company will pay 5% and match up to 8%) Performance Bonus 25 Days Annual Holiday (Plus Statutory Days) Group Income Protection Scheme Private Health care including Optical & Dental Life Assurance etc. LOCATION: Manchester COMMUTABLE LOCATIONS: Stockport, Salford, Sale, Bury, Oldham, Altrincham, Wilmslow, Rochdale, Bolton, Stalybridge, Cheadle, Warrington, Glossop, Stretford, Northwich. JOB DESCRIPTION: Field Service Engineer, Technical Service Engineer, Technical Support Engineer, Scientific Service Engineer - robotics, automation, pharmaceutical, life sciences, medical, biotechnology You will be our main Field Service Engineer for the Manchester area. Travel outside of this area will also be required from time to time, occasionally spending time away. We will train you extensively from Day 1, on our products, systems, IT, procedures, applications, and customers. This is an on-site role, immersing yourself with key customers, their visions, needs and aspirations. KEY RESPONSIBILITIES: Field Service Engineer, Technical Service Engineer, Technical Support Engineer, Scientific Service Engineer - robotics, automation, pharmaceutical, life sciences, medical, biotechnology As our Technical Service Engineer, you will: Become the service subject Matter Expert for our customers. Perform remote support and diagnostics. Manage the escalation flow to ensure timely customer follow-up until issue is resolved. Ensure Preventative Maintenance Procedures, intervals, and schedules are correct and complete. Identify / forecast spare parts requirements Utilise D365 Service Reports, RMAs & monthly KPI reports. Handle all service calls timely and professionally. Communicate with customer, R&D, Customer Service, Product Management, Manufacturing and Sales, ensuring superior customer satisfaction. Provide 24/7 remote and on-site service on a rotating model. PERSON SPECIFICATION: Field Service Engineer, Technical Service Engineer, Technical Support Engineer, Scientific Service Engineer - robotics, automation, pharmaceutical, life sciences, medical, biotechnology You will have: Technical background (electrical, mechanical, IT), within complex machinery, in an industry such as: Heavy Engineering, Life Sciences, Medical Equipment, Mining, Automation, Robotics, Shipbuilding, Marine, Drilling, Biotechnology (or similar). Either a technical Degree, HNC, HND, or time-served professional experience equivalent. Strong customer-centric / customer-facing pedigree. Creative problem-solving mindset, driven by the motivation to assist customers, sales & service personnel, to overcome obstacles and challenges. Experience of Microsoft 365 or equivalent, Active directory, and SQL databases (we provide relevant training). Experience of IP addressing, Remote Desktop Protocols, & Driver Support. Knowledge of Beckhoff Twin CAT, Elmo Studio, Vision Systems, and Barcode Reading. Capability of working reliably / resiliently. NB : This job requires exerting up to 50 pounds of force occasionally and / or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. OUR COMPANY: We are the fastest-growing division of a multinational branded R&D manufacturing Group. Our division has over 80 staff, across 12 countries. For the past 75 years we have innovatively developed, pioneered, built and created customer-led product solutions within the fields of Life Sciences, Medical Devices, Robotics, and Automation. We are culturally diverse, with a cooperative, down-to-earth environment. Not only do we offer a motivating working style, but also modern working conditions backed by a commitment to training and personal advancement. PROSPECTS: This position offers unrivalled training and development. This is an area where we deliver many resources, aiming to keep your skills fresh, and at the leading edge. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Technical Service Engineer, Technical Support Engineer - Robotics, Automation, Pharmaceutical, Life Sciences, Medical, Biotechnology, Medical Devices, Mining, Heavy Engineering, Scientific Instruments INTERESTED? Please click apply. You will receive an acknowledgment of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK18616, Wallace Hind Selection
Aug 15, 2026
Full time
Are you a Technical or Scientific Service Engineer looking to concentrate your work within Manchester? Are you looking to do local site-based customer-facing work, while keeping an element of variety? Due to our rapid expansion, an opportunity has arisen for a Technical Service Engineer / Scientific Support Engineer, to manage our state-of-the-art robotics solutions within the pharmaceutical and biotechnology markets. BASIC SALARY: £52,000 - £56,000 BENEFITS: Monthly £150 On-Call Allowance + £120 for additional call out Company Pension Scheme (minimum employee contribution of 4%, Company will pay 5% and match up to 8%) Performance Bonus 25 Days Annual Holiday (Plus Statutory Days) Group Income Protection Scheme Private Health care including Optical & Dental Life Assurance etc. LOCATION: Manchester COMMUTABLE LOCATIONS: Stockport, Salford, Sale, Bury, Oldham, Altrincham, Wilmslow, Rochdale, Bolton, Stalybridge, Cheadle, Warrington, Glossop, Stretford, Northwich. JOB DESCRIPTION: Field Service Engineer, Technical Service Engineer, Technical Support Engineer, Scientific Service Engineer - robotics, automation, pharmaceutical, life sciences, medical, biotechnology You will be our main Field Service Engineer for the Manchester area. Travel outside of this area will also be required from time to time, occasionally spending time away. We will train you extensively from Day 1, on our products, systems, IT, procedures, applications, and customers. This is an on-site role, immersing yourself with key customers, their visions, needs and aspirations. KEY RESPONSIBILITIES: Field Service Engineer, Technical Service Engineer, Technical Support Engineer, Scientific Service Engineer - robotics, automation, pharmaceutical, life sciences, medical, biotechnology As our Technical Service Engineer, you will: Become the service subject Matter Expert for our customers. Perform remote support and diagnostics. Manage the escalation flow to ensure timely customer follow-up until issue is resolved. Ensure Preventative Maintenance Procedures, intervals, and schedules are correct and complete. Identify / forecast spare parts requirements Utilise D365 Service Reports, RMAs & monthly KPI reports. Handle all service calls timely and professionally. Communicate with customer, R&D, Customer Service, Product Management, Manufacturing and Sales, ensuring superior customer satisfaction. Provide 24/7 remote and on-site service on a rotating model. PERSON SPECIFICATION: Field Service Engineer, Technical Service Engineer, Technical Support Engineer, Scientific Service Engineer - robotics, automation, pharmaceutical, life sciences, medical, biotechnology You will have: Technical background (electrical, mechanical, IT), within complex machinery, in an industry such as: Heavy Engineering, Life Sciences, Medical Equipment, Mining, Automation, Robotics, Shipbuilding, Marine, Drilling, Biotechnology (or similar). Either a technical Degree, HNC, HND, or time-served professional experience equivalent. Strong customer-centric / customer-facing pedigree. Creative problem-solving mindset, driven by the motivation to assist customers, sales & service personnel, to overcome obstacles and challenges. Experience of Microsoft 365 or equivalent, Active directory, and SQL databases (we provide relevant training). Experience of IP addressing, Remote Desktop Protocols, & Driver Support. Knowledge of Beckhoff Twin CAT, Elmo Studio, Vision Systems, and Barcode Reading. Capability of working reliably / resiliently. NB : This job requires exerting up to 50 pounds of force occasionally and / or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. OUR COMPANY: We are the fastest-growing division of a multinational branded R&D manufacturing Group. Our division has over 80 staff, across 12 countries. For the past 75 years we have innovatively developed, pioneered, built and created customer-led product solutions within the fields of Life Sciences, Medical Devices, Robotics, and Automation. We are culturally diverse, with a cooperative, down-to-earth environment. Not only do we offer a motivating working style, but also modern working conditions backed by a commitment to training and personal advancement. PROSPECTS: This position offers unrivalled training and development. This is an area where we deliver many resources, aiming to keep your skills fresh, and at the leading edge. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Technical Service Engineer, Technical Support Engineer - Robotics, Automation, Pharmaceutical, Life Sciences, Medical, Biotechnology, Medical Devices, Mining, Heavy Engineering, Scientific Instruments INTERESTED? Please click apply. You will receive an acknowledgment of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: JK18616, Wallace Hind Selection
Wolviston Management Services are recruiting on behalf of Tioxide Materials Ltd for a number of exciting Mechanical Engineering Opportunities at their manufacturing facility in Greatham, Hartlepool, please see details below; Job Purpose: We are seeking talented mechanical engineering professionals to support the safe, reliable and compliant operation of a major chemical manufacturing site. Opportunities are available within the manufacturing plant as Mechanical Engineers and Reliability Engineers, as well as within the Capital Projects Team, supporting the delivery of site investment, asset replacement and improvement projects. These roles work closely with Production, Maintenance, Engineering, Technical, Planning, Stores, Workshop teams, Technical Authorities, specialist service providers and wider site functions to improve plant availability, strengthen asset integrity and deliver practical engineering solutions in a high-hazard manufacturing environment. Roles and Responsibilities: Mechanical Engineering Support: Provide technical mechanical engineering support to plant teams by troubleshooting equipment issues, specifying mechanical and pressure system repairs, supporting planned maintenance and outages, assessing engineering risks associated with plant modifications, and contributing to continuous improvement, safety, compliance and long-term asset integrity. Capital Project Delivery: Support capital projects through mechanical design, equipment specification, installation, commissioning and handover activities, ensuring solutions meet site engineering standards and deliver sustainable business benefits. Reliability Improvement: Lead reliability improvement initiatives by identifying poor-performing equipment, analysing failure trends and implementing practical actions to reduce repeat failures, improve maintenance effectiveness and increase plant availability. Asset Performance Optimisation: Apply reliability engineering techniques including root cause analysis, defect elimination, failure mode reviews, maintenance strategy optimisation, condition monitoring and asset performance analysis to support safe, compliant and cost-effective operations. Risk & Safety Management: Provide mechanical engineering input into safety reviews, risk assessments, safety committees and incident investigations. Assess plant modifications to help manage engineering risks linked to process technology, equipment, operating methods and maintenance activities. Cross-Functional Collaboration: Work effectively with Production, Maintenance, Planning, Engineering and Technical teams to develop robust engineering solutions and support operational excellence across the site. Experience and Qualifications: Essential Degree qualified in Mechanical Engineering, Reliability Engineering, Asset Management or another relevant engineering discipline. Chartered Engineer status or actively working towards Chartered status. Minimum 5 years' experience within an Upper Tier COMAH manufacturing, chemical, process or similar high-hazard industrial environment. Strong technical knowledge of mechanical equipment, pressure systems, plant reliability, maintenance strategy optimisation and equipment failure analysis within a manufacturing or process plant setting. Experience supporting plant troubleshooting, planned maintenance events, outages, emergent work, safety reviews, risk assessments, incident investigations and engineering change assessments. Proven ability to analyse technical problems, identify root causes and implement corrective, preventative or improvement actions that deliver measurable business benefits. Experience using maintenance, inspection, failure history or condition monitoring data to identify improvement opportunities and support evidence-based decision making. Strong communication and influencing skills, with the ability to work across Production, Maintenance, Planning, Engineering and Technical teams without direct line management authority. Desirable Experience delivering capital projects within a COMAH or chemical manufacturing environment. Experience with Root Cause Analysis (RCA), Reliability Centred Maintenance (RCM) or condition monitoring techniques. Knowledge of pressure systems regulations and mechanical integrity management. Chartered Membership of a relevant engineering institution. Benefits We offer a Workplace Pension Scheme via Legal & General, there is a 4% minimum employee contribution, the company will match your own contributions up to a maximum of 8%. We also allow employee Additional Voluntary Contributions to help you save for the future. Private Medical Insurance (optional), Life Assurance and Income Protection are all included as contractual benefits with us, providing desired security where it matters most. About the Organisation Tioxide manufactures premium-performance titanium dioxide (TiO2) pigments, marketed under the TIOXIDE and DELTIO brands, and supplied to customers worldwide across a range of essential applications. Headquartered in Stockton-on-Tees in the UK, Tioxide combines more than 50 years of manufacturing heritage with advanced technical expertise, strong customer partnerships, and a commitment to continuous innovation. As a wholly owned subsidiary of LB Group, the world's leading TiO2 pigment and titanium sponge manufacturer, Tioxide is entering an exciting new chapter. As the business continues to evolve, we are welcoming new talent to help build on our strong heritage and contribute to our future success. At Tioxide, you'll have the chance to make a real impact in a business where people work together, take ownership, deliver on their commitments and continually look for better ways of doing things. Whether you're starting your career or bringing years of experience, you'll be joining a business with a proud history, a supportive team and a clear vision for the future.
Aug 15, 2026
Full time
Wolviston Management Services are recruiting on behalf of Tioxide Materials Ltd for a number of exciting Mechanical Engineering Opportunities at their manufacturing facility in Greatham, Hartlepool, please see details below; Job Purpose: We are seeking talented mechanical engineering professionals to support the safe, reliable and compliant operation of a major chemical manufacturing site. Opportunities are available within the manufacturing plant as Mechanical Engineers and Reliability Engineers, as well as within the Capital Projects Team, supporting the delivery of site investment, asset replacement and improvement projects. These roles work closely with Production, Maintenance, Engineering, Technical, Planning, Stores, Workshop teams, Technical Authorities, specialist service providers and wider site functions to improve plant availability, strengthen asset integrity and deliver practical engineering solutions in a high-hazard manufacturing environment. Roles and Responsibilities: Mechanical Engineering Support: Provide technical mechanical engineering support to plant teams by troubleshooting equipment issues, specifying mechanical and pressure system repairs, supporting planned maintenance and outages, assessing engineering risks associated with plant modifications, and contributing to continuous improvement, safety, compliance and long-term asset integrity. Capital Project Delivery: Support capital projects through mechanical design, equipment specification, installation, commissioning and handover activities, ensuring solutions meet site engineering standards and deliver sustainable business benefits. Reliability Improvement: Lead reliability improvement initiatives by identifying poor-performing equipment, analysing failure trends and implementing practical actions to reduce repeat failures, improve maintenance effectiveness and increase plant availability. Asset Performance Optimisation: Apply reliability engineering techniques including root cause analysis, defect elimination, failure mode reviews, maintenance strategy optimisation, condition monitoring and asset performance analysis to support safe, compliant and cost-effective operations. Risk & Safety Management: Provide mechanical engineering input into safety reviews, risk assessments, safety committees and incident investigations. Assess plant modifications to help manage engineering risks linked to process technology, equipment, operating methods and maintenance activities. Cross-Functional Collaboration: Work effectively with Production, Maintenance, Planning, Engineering and Technical teams to develop robust engineering solutions and support operational excellence across the site. Experience and Qualifications: Essential Degree qualified in Mechanical Engineering, Reliability Engineering, Asset Management or another relevant engineering discipline. Chartered Engineer status or actively working towards Chartered status. Minimum 5 years' experience within an Upper Tier COMAH manufacturing, chemical, process or similar high-hazard industrial environment. Strong technical knowledge of mechanical equipment, pressure systems, plant reliability, maintenance strategy optimisation and equipment failure analysis within a manufacturing or process plant setting. Experience supporting plant troubleshooting, planned maintenance events, outages, emergent work, safety reviews, risk assessments, incident investigations and engineering change assessments. Proven ability to analyse technical problems, identify root causes and implement corrective, preventative or improvement actions that deliver measurable business benefits. Experience using maintenance, inspection, failure history or condition monitoring data to identify improvement opportunities and support evidence-based decision making. Strong communication and influencing skills, with the ability to work across Production, Maintenance, Planning, Engineering and Technical teams without direct line management authority. Desirable Experience delivering capital projects within a COMAH or chemical manufacturing environment. Experience with Root Cause Analysis (RCA), Reliability Centred Maintenance (RCM) or condition monitoring techniques. Knowledge of pressure systems regulations and mechanical integrity management. Chartered Membership of a relevant engineering institution. Benefits We offer a Workplace Pension Scheme via Legal & General, there is a 4% minimum employee contribution, the company will match your own contributions up to a maximum of 8%. We also allow employee Additional Voluntary Contributions to help you save for the future. Private Medical Insurance (optional), Life Assurance and Income Protection are all included as contractual benefits with us, providing desired security where it matters most. About the Organisation Tioxide manufactures premium-performance titanium dioxide (TiO2) pigments, marketed under the TIOXIDE and DELTIO brands, and supplied to customers worldwide across a range of essential applications. Headquartered in Stockton-on-Tees in the UK, Tioxide combines more than 50 years of manufacturing heritage with advanced technical expertise, strong customer partnerships, and a commitment to continuous innovation. As a wholly owned subsidiary of LB Group, the world's leading TiO2 pigment and titanium sponge manufacturer, Tioxide is entering an exciting new chapter. As the business continues to evolve, we are welcoming new talent to help build on our strong heritage and contribute to our future success. At Tioxide, you'll have the chance to make a real impact in a business where people work together, take ownership, deliver on their commitments and continually look for better ways of doing things. Whether you're starting your career or bringing years of experience, you'll be joining a business with a proud history, a supportive team and a clear vision for the future.
We are recruiting for a Semi Senior to Senior Accountant job opportunity, to join a multi-award-winning, forward-thinking accountancy practice based in the Milton Keynes area. This role offers flexibility in level, with the firm willing to shape the position and salary around the right candidate. Key Responsibilities: You will be assigned specific accounts and ensure that they are managed effectively and efficiently adhering to the current agreed procedures and software tools. Planning ensure the client is offered pre-year end tax planning, using specialist on-line tools Completion ensure the client receives a consistent high level of service and that annual accounts are completed efficiently within the 30-working day period Finalisation & Submission ensure the final accounts are produced to a consistent high standard and are signed and submitted correctly Meet with the client to review accounts, offer advice and promote other products and services on an annual basis (or more frequently if required) Communication: Deal with client phone calls adhering to company guidelines Deal with client correspondence following company guidelines Ensure client is contacted according to the guidelines for their category Manage client complaints effectively and escalate to line manager on same working day where appropriate Client work: Support the integration of new clients Process client information Send accounts reminders to clients Maintain CRM including adding new clients, amending client information etc. Technology: Utilise the software tools available to provide an outstanding service to your client portfolio Ensure your personal software certificates are achieved within agreed timescales and are kept up to date Team Management: Supervise, support and provide training to junior staff as required Provide feedback to Pod Leader and Head of Compliance on junior staff performance, for regular appraisals Review work of junior staff and outsourced provider Benefits: Competitive salary plus pension contributions Benefits package inc. private medical insurance, death in service benefit Development for career progression 25 days holiday plus Bank Holidays Hybrid working available (after probation) Forward thinking innovative practice On site free parking EAP service Study support to complete professional qualifications
Aug 15, 2026
Full time
We are recruiting for a Semi Senior to Senior Accountant job opportunity, to join a multi-award-winning, forward-thinking accountancy practice based in the Milton Keynes area. This role offers flexibility in level, with the firm willing to shape the position and salary around the right candidate. Key Responsibilities: You will be assigned specific accounts and ensure that they are managed effectively and efficiently adhering to the current agreed procedures and software tools. Planning ensure the client is offered pre-year end tax planning, using specialist on-line tools Completion ensure the client receives a consistent high level of service and that annual accounts are completed efficiently within the 30-working day period Finalisation & Submission ensure the final accounts are produced to a consistent high standard and are signed and submitted correctly Meet with the client to review accounts, offer advice and promote other products and services on an annual basis (or more frequently if required) Communication: Deal with client phone calls adhering to company guidelines Deal with client correspondence following company guidelines Ensure client is contacted according to the guidelines for their category Manage client complaints effectively and escalate to line manager on same working day where appropriate Client work: Support the integration of new clients Process client information Send accounts reminders to clients Maintain CRM including adding new clients, amending client information etc. Technology: Utilise the software tools available to provide an outstanding service to your client portfolio Ensure your personal software certificates are achieved within agreed timescales and are kept up to date Team Management: Supervise, support and provide training to junior staff as required Provide feedback to Pod Leader and Head of Compliance on junior staff performance, for regular appraisals Review work of junior staff and outsourced provider Benefits: Competitive salary plus pension contributions Benefits package inc. private medical insurance, death in service benefit Development for career progression 25 days holiday plus Bank Holidays Hybrid working available (after probation) Forward thinking innovative practice On site free parking EAP service Study support to complete professional qualifications
Customer Support Consultant Accountancy Location: Wokingham Salary: Up to £24,800 A fast-growing fintech software company is seeking an Accountancy Customer Support Consultant to join its team in Wokingham. This role is ideal for someone with an accountancy background who wants to combine their technical knowledge with strong customer service skills. You will support customers using accounting software, providing practical, knowledge-based solutions while building strong relationships. The position also involves mentoring junior team members and contributing to continuous improvement across the support function. Key Responsibilities Deliver high-quality second-line support via telephone and email to accountancy customers Oversee the daily workflow of first-line Customer Support Executives Act as a subject matter expert, supporting and developing team members accounting knowledge and customer service skills Collaborate with Compliance Specialists to identify training needs and assist in delivering training Maintain a strong understanding of all company products Create, update, and maintain support documentation (FAQs, user guides, knowledge base articles) Develop internal and customer-facing training materials, including video content Act as the lead contact for Accounts Production products within the software suite Log and review product enhancements and defects, including testing and validation Participate in pre-release product testing Monitor and report on team performance against SLAs to the Head of Customer Care Skills & Experience Degree in Accountancy or a related field Minimum 6 months experience in a customer service role Working knowledge of UK tax, including self-assessment, tax bands, and calculation structures Understanding of financial statements, including balance sheets and general accounts preparation Familiarity with double-entry bookkeeping principles Strong interest in software and technology (role focuses on software support rather than complex tax advisory) Excellent written and verbal communication skills Personal Attributes Confident and professional telephone manner Clear and concise written communication Strong customer-focused approach Analytical and well-organised problem-solving skills Ability to coach, mentor, and share knowledge effectively Positive and professional approach when dealing with customers at all levels Proactive mindset with a drive to improve processes Ability to influence and engage others
Aug 15, 2026
Full time
Customer Support Consultant Accountancy Location: Wokingham Salary: Up to £24,800 A fast-growing fintech software company is seeking an Accountancy Customer Support Consultant to join its team in Wokingham. This role is ideal for someone with an accountancy background who wants to combine their technical knowledge with strong customer service skills. You will support customers using accounting software, providing practical, knowledge-based solutions while building strong relationships. The position also involves mentoring junior team members and contributing to continuous improvement across the support function. Key Responsibilities Deliver high-quality second-line support via telephone and email to accountancy customers Oversee the daily workflow of first-line Customer Support Executives Act as a subject matter expert, supporting and developing team members accounting knowledge and customer service skills Collaborate with Compliance Specialists to identify training needs and assist in delivering training Maintain a strong understanding of all company products Create, update, and maintain support documentation (FAQs, user guides, knowledge base articles) Develop internal and customer-facing training materials, including video content Act as the lead contact for Accounts Production products within the software suite Log and review product enhancements and defects, including testing and validation Participate in pre-release product testing Monitor and report on team performance against SLAs to the Head of Customer Care Skills & Experience Degree in Accountancy or a related field Minimum 6 months experience in a customer service role Working knowledge of UK tax, including self-assessment, tax bands, and calculation structures Understanding of financial statements, including balance sheets and general accounts preparation Familiarity with double-entry bookkeeping principles Strong interest in software and technology (role focuses on software support rather than complex tax advisory) Excellent written and verbal communication skills Personal Attributes Confident and professional telephone manner Clear and concise written communication Strong customer-focused approach Analytical and well-organised problem-solving skills Ability to coach, mentor, and share knowledge effectively Positive and professional approach when dealing with customers at all levels Proactive mindset with a drive to improve processes Ability to influence and engage others
Do you crave a dynamic role where you can work both from the cosy confines of your home and our vibrant Head Office? We're on the hunt for remarkable individuals to join our rapidly expanding team. What you'll be doing As a member of our accomplished team of Analysts, you'll serve as the first point of contact for our Help Desk users. You'll answer incoming calls and emails, offering technical support and assistance to our esteemed clients. Troubleshooting issues through diagnostic tests and remote access will be your forte, aiming for a first-time resolution whenever possible. Deliver top-notch, professional, and friendly service to support our stellar reputation and aspire to be the very best. We'll equip you with the training and support needed to further your career in the world of IT. This is a full-time position, that operates on a rotational shift basis covering 1 in 3 weekends on duty. Role highlights Swiftly respond to customer queries via email or phone. Expertly determine the best solution based on customer-provided issue details. Skillfully diagnose system errors and other technical challenges. Keep detailed logs of events and problem resolutions. Stay proactive with follow-ups, ensuring customer satisfaction. Request feedback and monitor calls to enhance our training methods. Perform software installations or updates to address issues. Is this role for me? If you can confidently answer "Yes" to the following questions, this role is perfect for you: Can you write/speak French fluently? Have you worked in a fast-paced Help Desk/Support Centre or Retail environment? Do you thrive in a target-driven environment, boasting excellent customer service skills? Can you communicate effectively over the phone with individuals of varying IT expertise? Does pressure fuel your performance, turning challenges into victories? Do you revel in taking ownership to secure successful resolutions? Are Tech-savvy, well-versed in hardware, software, databases, and remote access. Have a solid grasp of computer systems, mobile devices, and tech products. Ability to diagnose and resolve basic technical issues. What's in it for you? Enjoy 33 days of annual leave (inclusive of bank holidays). Take advantage of our travel pass loan and cycle to work scheme. Keep your eyes in top shape with free eye tests. Join our discounted Dental Care Scheme. Explore the option to purchase additional holidays. Access our childcare scheme to ease your responsibilities. Who are we? Starting our life in 1999, Retail Assist is a growing, award-winning technology company. Whether it s through our expert IT managed services, or our specialist software solutions, we work with a wide variety of clients to help them to deliver outstanding customer service. Some of our clients include Harvey Nichols, Signet, Selfridges, Dufry (World Duty Free Group), White Stuff, Best Food Logistics, Whistles, Hobbycraft, Mint Velvet, Vue International and many more. If you're on the lookout for your next career leap and a chance to leave your mark, look no further we're here, eagerly awaiting your arrival. Join us today!
Aug 15, 2026
Full time
Do you crave a dynamic role where you can work both from the cosy confines of your home and our vibrant Head Office? We're on the hunt for remarkable individuals to join our rapidly expanding team. What you'll be doing As a member of our accomplished team of Analysts, you'll serve as the first point of contact for our Help Desk users. You'll answer incoming calls and emails, offering technical support and assistance to our esteemed clients. Troubleshooting issues through diagnostic tests and remote access will be your forte, aiming for a first-time resolution whenever possible. Deliver top-notch, professional, and friendly service to support our stellar reputation and aspire to be the very best. We'll equip you with the training and support needed to further your career in the world of IT. This is a full-time position, that operates on a rotational shift basis covering 1 in 3 weekends on duty. Role highlights Swiftly respond to customer queries via email or phone. Expertly determine the best solution based on customer-provided issue details. Skillfully diagnose system errors and other technical challenges. Keep detailed logs of events and problem resolutions. Stay proactive with follow-ups, ensuring customer satisfaction. Request feedback and monitor calls to enhance our training methods. Perform software installations or updates to address issues. Is this role for me? If you can confidently answer "Yes" to the following questions, this role is perfect for you: Can you write/speak French fluently? Have you worked in a fast-paced Help Desk/Support Centre or Retail environment? Do you thrive in a target-driven environment, boasting excellent customer service skills? Can you communicate effectively over the phone with individuals of varying IT expertise? Does pressure fuel your performance, turning challenges into victories? Do you revel in taking ownership to secure successful resolutions? Are Tech-savvy, well-versed in hardware, software, databases, and remote access. Have a solid grasp of computer systems, mobile devices, and tech products. Ability to diagnose and resolve basic technical issues. What's in it for you? Enjoy 33 days of annual leave (inclusive of bank holidays). Take advantage of our travel pass loan and cycle to work scheme. Keep your eyes in top shape with free eye tests. Join our discounted Dental Care Scheme. Explore the option to purchase additional holidays. Access our childcare scheme to ease your responsibilities. Who are we? Starting our life in 1999, Retail Assist is a growing, award-winning technology company. Whether it s through our expert IT managed services, or our specialist software solutions, we work with a wide variety of clients to help them to deliver outstanding customer service. Some of our clients include Harvey Nichols, Signet, Selfridges, Dufry (World Duty Free Group), White Stuff, Best Food Logistics, Whistles, Hobbycraft, Mint Velvet, Vue International and many more. If you're on the lookout for your next career leap and a chance to leave your mark, look no further we're here, eagerly awaiting your arrival. Join us today!
Driver Hire Group Services Ltd
Bradford, Yorkshire
Start your career somewhere you'll make a difference from day one. Looking for a role where you'll gain real responsibility, work with customers, solve problems and develop skills that will set you up for your future career? At Driver Hire, you'll be trusted from day one. You'll join our National Accounts team, supporting some of the UK's largest organisations while working alongside experienced colleagues who will help you learn, develop and grow. You'll get involved in customer projects, business technology, account support and continuous improvement, helping us deliver an outstanding service to customers across the UK. No experience in logistics? No problem. We're looking for potential, curiosity and attitude, not industry knowledge. If you're organised, naturally curious and enjoy solving problems, we'd love to hear from you. About Driver Hire Driver Hire is a national business with more than 40 years of success, helping organisations across the UK solve workforce and operational challenges through a combination of people, technology and customer-focused solutions. Our National Accounts team works with some of the country's best-known businesses, supporting their temporary workforce requirements while continually improving the systems, processes and technology that underpin our service. The Role This is a fantastic opportunity to build broad commercial experience early in your career. You'll work closely with National Account Managers, customers and colleagues across the business, supporting customer accounts, helping solve operational challenges and getting involved in projects that make a real difference. No two days are the same. One day you could be preparing for a customer review meeting, analysing data, investigating a system issue or helping deliver a technology project. Another might involve working with colleagues across our nationwide network to resolve a customer query or improve a business process. As your confidence grows, you'll begin supporting your own portfolio of customer accounts, building relationships, understanding how customers operate and identifying opportunities to improve the service we provide. You'll also become one of the people supporting ClearCite, our customer technology platform, helping customers get the most from the system while working with colleagues across the business to investigate issues and drive continuous improvement. What You'll Be Doing You'll be involved in a wide range of activities, including: Supporting National Account Managers with customer accounts and commercial activity Building relationships with customers and our nationwide office network Helping customers use our technology platform and resolving queries Investigating problems and working with colleagues to find solutions Preparing reports, analysing data and identifying trends Supporting customer meetings, presentations and account reviews Getting involved in projects that improve processes, customer experience and the way we work Over time, you'll develop experience in customer relationship management, commercial account support, business technology, data analysis and project work, providing an excellent foundation for a future career in account management, customer success, commercial operations or business technology. About You We're much more interested in your potential than your experience. You might be a recent graduate, have completed an apprenticeship, or already have some experience in customer service, administration or another fast-paced environment. We're looking for someone who enjoys learning and wants to build a career. You'll probably enjoy this role if you: Enjoy solving problems and finding practical solutions Take pride in getting the details right Like working with people and building relationships Are naturally curious and enjoy learning new things Can organise your workload and manage competing priorities Communicate confidently and professionally Enjoy working as part of a supportive team Like identifying opportunities to improve the way things are done You don't need to know anything about logistics recruitment before joining us. We'll teach you that. What matters most is your attitude, curiosity and willingness to learn. Why Join Driver Hire? This isn't a graduate scheme where you'll spend your first year watching from the sidelines. You'll have meaningful responsibility, work directly with customers, learn from experienced colleagues and see the impact of your work from the very beginning. You'll join a friendly, supportive team that shares knowledge, helps each other and genuinely wants everyone to succeed. As your confidence grows, so will your responsibilities, allowing you to build a career around your strengths and interests. In return, we offer a competitive salary, comprehensive benefits package, pension, healthcare, holiday allowance and hybrid working from our Bradford Head Office.
Aug 15, 2026
Full time
Start your career somewhere you'll make a difference from day one. Looking for a role where you'll gain real responsibility, work with customers, solve problems and develop skills that will set you up for your future career? At Driver Hire, you'll be trusted from day one. You'll join our National Accounts team, supporting some of the UK's largest organisations while working alongside experienced colleagues who will help you learn, develop and grow. You'll get involved in customer projects, business technology, account support and continuous improvement, helping us deliver an outstanding service to customers across the UK. No experience in logistics? No problem. We're looking for potential, curiosity and attitude, not industry knowledge. If you're organised, naturally curious and enjoy solving problems, we'd love to hear from you. About Driver Hire Driver Hire is a national business with more than 40 years of success, helping organisations across the UK solve workforce and operational challenges through a combination of people, technology and customer-focused solutions. Our National Accounts team works with some of the country's best-known businesses, supporting their temporary workforce requirements while continually improving the systems, processes and technology that underpin our service. The Role This is a fantastic opportunity to build broad commercial experience early in your career. You'll work closely with National Account Managers, customers and colleagues across the business, supporting customer accounts, helping solve operational challenges and getting involved in projects that make a real difference. No two days are the same. One day you could be preparing for a customer review meeting, analysing data, investigating a system issue or helping deliver a technology project. Another might involve working with colleagues across our nationwide network to resolve a customer query or improve a business process. As your confidence grows, you'll begin supporting your own portfolio of customer accounts, building relationships, understanding how customers operate and identifying opportunities to improve the service we provide. You'll also become one of the people supporting ClearCite, our customer technology platform, helping customers get the most from the system while working with colleagues across the business to investigate issues and drive continuous improvement. What You'll Be Doing You'll be involved in a wide range of activities, including: Supporting National Account Managers with customer accounts and commercial activity Building relationships with customers and our nationwide office network Helping customers use our technology platform and resolving queries Investigating problems and working with colleagues to find solutions Preparing reports, analysing data and identifying trends Supporting customer meetings, presentations and account reviews Getting involved in projects that improve processes, customer experience and the way we work Over time, you'll develop experience in customer relationship management, commercial account support, business technology, data analysis and project work, providing an excellent foundation for a future career in account management, customer success, commercial operations or business technology. About You We're much more interested in your potential than your experience. You might be a recent graduate, have completed an apprenticeship, or already have some experience in customer service, administration or another fast-paced environment. We're looking for someone who enjoys learning and wants to build a career. You'll probably enjoy this role if you: Enjoy solving problems and finding practical solutions Take pride in getting the details right Like working with people and building relationships Are naturally curious and enjoy learning new things Can organise your workload and manage competing priorities Communicate confidently and professionally Enjoy working as part of a supportive team Like identifying opportunities to improve the way things are done You don't need to know anything about logistics recruitment before joining us. We'll teach you that. What matters most is your attitude, curiosity and willingness to learn. Why Join Driver Hire? This isn't a graduate scheme where you'll spend your first year watching from the sidelines. You'll have meaningful responsibility, work directly with customers, learn from experienced colleagues and see the impact of your work from the very beginning. You'll join a friendly, supportive team that shares knowledge, helps each other and genuinely wants everyone to succeed. As your confidence grows, so will your responsibilities, allowing you to build a career around your strengths and interests. In return, we offer a competitive salary, comprehensive benefits package, pension, healthcare, holiday allowance and hybrid working from our Bradford Head Office.
Loan Operations & Business Change Specialist London/Hybrid Contract to end March 2027 Day rate from 600 via Umbrella Company DOE Our commitment is to provide equal opportunity regardless of, for example, your gender, age, ethnicity, disability, sexual orientation or beliefs. We also engage with employers to develop programmes and pathways that embrace diverse talent and promote more inclusive employment worldwide through partnerships and other initiatives. We recognise and celebrate the value of difference and how it makes us faster, smarter and more innovative than our competition. My client is one of the largest financial institutions headquartered in Japan, with an established presence across all consumer and corporate banking businesses. Through its subsidiaries and affiliates, they offer a diverse range of financial services, including commercial banking, leasing, securities, credit card, consumer finance and other services. Overview We are seeking an experienced Loan Operations and Business Change specialist to join the Execution Control team within a leading international bank. You will be hybrid working being office based 3 days a week with the remainder of time working from home, Monday to Friday standard office hours with the requirement to work outside of those hours during busy periods. The position is being offered on a contract to the end of March 2027 with the potential to extend This is a senior role requiring an individual who can operate independently as a SME across loan products, lending operations, controls and business change initiatives. The successful candidate will act as a trusted deputy on strategic projects, support the implementation of enhanced controls and governance frameworks, and play a key role in operational transformation initiatives driven by evolving regulatory requirements. The role will suit someone with a strong background in loan operations, execution control, loan documentation or syndicated lending, combined with significant exposure to projects, process improvement, controls implementation and stakeholder management. Key Responsibilities Loan Operations & Subject Matter Expertise Act as a senior SME across syndicated loans, bilateral lending and related operational activities. Provide guidance and oversight on complex lending transactions and lifecycle events. Review operational impacts of loan agreements, facility amendments and transaction structures. Support teams in the interpretation and implementation of lending documentation and facility terms. Partner with Front Office, Credit, Legal, Compliance and Operations teams to ensure effective transaction execution and risk management. Identify and escalate operational risks, control weaknesses and process inefficiencies. Business Change & Project Delivery Support and lead strategic business change initiatives impacting lending operations and execution control functions. Act as the operational SME and support on multiple concurrent projects. Participate in system implementations, migrations, regulatory change programmes and operational transformation initiatives. Work closely with Technology, Operations, Risk and business stakeholders to deliver project objectives. Assist with project planning, testing, implementation and post-go-live support activities. Support operational readiness activities and ensure successful adoption of change. Controls, Governance & Regulatory Change Support the design, implementation and enhancement of operational controls and governance frameworks. Contribute to initiatives linked to evolving regulatory requirements and control enhancements. Participate in control reviews, audits and governance activities. Work with stakeholders to streamline processes while maintaining a strong control environment. Help define and implement best practices across execution control and loan operations functions. Ensure procedures and controls remain aligned to regulatory and internal policy requirements. Process Improvement & Operational Excellence Identify opportunities to improve operational efficiency, scalability and service delivery. Develop and maintain procedures, process maps, control documentation and operational guidance. Drive standardisation and consistency across operational processes. Support management information, reporting and control metrics. Skills & Experience Essential Significant experience within Loan Operations, Execution Control, Loan Documentation, Agency Management or Syndicated Lending. Strong understanding of loan products and the end-to-end loan lifecycle. Experience operating as a senior SME within a banking environment. Proven involvement in business change, transformation, migration or operational improvement projects. Experience implementing or enhancing controls, governance frameworks and operating procedures. Strong stakeholder management experience. Strong analytical, problem-solving and organisational skills. Experience supporting complex operational or regulatory change initiatives. Candidates must show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Aug 15, 2026
Contractor
Loan Operations & Business Change Specialist London/Hybrid Contract to end March 2027 Day rate from 600 via Umbrella Company DOE Our commitment is to provide equal opportunity regardless of, for example, your gender, age, ethnicity, disability, sexual orientation or beliefs. We also engage with employers to develop programmes and pathways that embrace diverse talent and promote more inclusive employment worldwide through partnerships and other initiatives. We recognise and celebrate the value of difference and how it makes us faster, smarter and more innovative than our competition. My client is one of the largest financial institutions headquartered in Japan, with an established presence across all consumer and corporate banking businesses. Through its subsidiaries and affiliates, they offer a diverse range of financial services, including commercial banking, leasing, securities, credit card, consumer finance and other services. Overview We are seeking an experienced Loan Operations and Business Change specialist to join the Execution Control team within a leading international bank. You will be hybrid working being office based 3 days a week with the remainder of time working from home, Monday to Friday standard office hours with the requirement to work outside of those hours during busy periods. The position is being offered on a contract to the end of March 2027 with the potential to extend This is a senior role requiring an individual who can operate independently as a SME across loan products, lending operations, controls and business change initiatives. The successful candidate will act as a trusted deputy on strategic projects, support the implementation of enhanced controls and governance frameworks, and play a key role in operational transformation initiatives driven by evolving regulatory requirements. The role will suit someone with a strong background in loan operations, execution control, loan documentation or syndicated lending, combined with significant exposure to projects, process improvement, controls implementation and stakeholder management. Key Responsibilities Loan Operations & Subject Matter Expertise Act as a senior SME across syndicated loans, bilateral lending and related operational activities. Provide guidance and oversight on complex lending transactions and lifecycle events. Review operational impacts of loan agreements, facility amendments and transaction structures. Support teams in the interpretation and implementation of lending documentation and facility terms. Partner with Front Office, Credit, Legal, Compliance and Operations teams to ensure effective transaction execution and risk management. Identify and escalate operational risks, control weaknesses and process inefficiencies. Business Change & Project Delivery Support and lead strategic business change initiatives impacting lending operations and execution control functions. Act as the operational SME and support on multiple concurrent projects. Participate in system implementations, migrations, regulatory change programmes and operational transformation initiatives. Work closely with Technology, Operations, Risk and business stakeholders to deliver project objectives. Assist with project planning, testing, implementation and post-go-live support activities. Support operational readiness activities and ensure successful adoption of change. Controls, Governance & Regulatory Change Support the design, implementation and enhancement of operational controls and governance frameworks. Contribute to initiatives linked to evolving regulatory requirements and control enhancements. Participate in control reviews, audits and governance activities. Work with stakeholders to streamline processes while maintaining a strong control environment. Help define and implement best practices across execution control and loan operations functions. Ensure procedures and controls remain aligned to regulatory and internal policy requirements. Process Improvement & Operational Excellence Identify opportunities to improve operational efficiency, scalability and service delivery. Develop and maintain procedures, process maps, control documentation and operational guidance. Drive standardisation and consistency across operational processes. Support management information, reporting and control metrics. Skills & Experience Essential Significant experience within Loan Operations, Execution Control, Loan Documentation, Agency Management or Syndicated Lending. Strong understanding of loan products and the end-to-end loan lifecycle. Experience operating as a senior SME within a banking environment. Proven involvement in business change, transformation, migration or operational improvement projects. Experience implementing or enhancing controls, governance frameworks and operating procedures. Strong stakeholder management experience. Strong analytical, problem-solving and organisational skills. Experience supporting complex operational or regulatory change initiatives. Candidates must show evidence of the above in their CV to be considered. Please be advised if you haven't heard from us within 48 hours then unfortunately your application has not been successful on this occasion, we may however keep your details on file for any suitable future vacancies and contact you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.
Head of Health & Safety Location: Salisbury/London Package: 70,000 - 80,000 + Bonus + Benefits The Opportunity We are seeking an experienced and commercially minded Head of Health & Safety to lead and evolve the health, safety and compliance function within a growing residential services business. This is a strategic leadership role requiring a strong blend of operational credibility, systems thinking and stakeholder management. We are looking for an individual who can build best-in-class safety processes, create a positive safety culture and act as a trusted adviser to both senior leadership and clients. While experience within residential property is highly desirable, we are equally interested in candidates from FM, property services, maintenance, utilities, infrastructure, construction support services or other operationally focused businesses where health and safety is an integral part of service delivery. Key Responsibilities of this Head of Health & Safety Develop and implement the organisation's health, safety and compliance strategy. Lead the continuous improvement of health and safety management systems, policies, processes and reporting frameworks. Ensure compliance with all relevant legislation, regulations and industry standards. Drive a proactive safety culture across a geographically dispersed operational workforce. Provide strategic advice and guidance to the Executive Leadership Team and Board. Lead, coach and develop a high-performing health and safety team. Establish meaningful KPIs, metrics and governance processes to monitor performance and drive accountability. Oversee audits, inspections, investigations and corrective action programmes. Build strong relationships with clients and external stakeholders, representing the business as the senior health and safety lead. Support operational leaders in balancing commercial objectives with effective risk management. Lead on major incident management and ensure lessons learned are embedded across the organisation. Identify opportunities to leverage technology, systems and data to improve safety performance and operational effectiveness. About You We are looking for a strategic and influential leader who combines technical excellence with strong commercial awareness. You will likely bring: Senior leadership experience within health and safety. Experience operating within residential, facilities management, property services or similar multi-site service environments. A proven track record of designing, implementing and improving health and safety systems and processes. Strong understanding of governance, risk management and regulatory compliance. Experience leading and developing teams across multiple locations. The ability to operate effectively at both strategic and operational levels. Excellent stakeholder management and communication skills. Demonstrable experience working directly with clients, customers and senior external stakeholders. Experience presenting to Boards and Executive leadership teams. A data-driven and continuous improvement mindset. CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Aug 15, 2026
Full time
Head of Health & Safety Location: Salisbury/London Package: 70,000 - 80,000 + Bonus + Benefits The Opportunity We are seeking an experienced and commercially minded Head of Health & Safety to lead and evolve the health, safety and compliance function within a growing residential services business. This is a strategic leadership role requiring a strong blend of operational credibility, systems thinking and stakeholder management. We are looking for an individual who can build best-in-class safety processes, create a positive safety culture and act as a trusted adviser to both senior leadership and clients. While experience within residential property is highly desirable, we are equally interested in candidates from FM, property services, maintenance, utilities, infrastructure, construction support services or other operationally focused businesses where health and safety is an integral part of service delivery. Key Responsibilities of this Head of Health & Safety Develop and implement the organisation's health, safety and compliance strategy. Lead the continuous improvement of health and safety management systems, policies, processes and reporting frameworks. Ensure compliance with all relevant legislation, regulations and industry standards. Drive a proactive safety culture across a geographically dispersed operational workforce. Provide strategic advice and guidance to the Executive Leadership Team and Board. Lead, coach and develop a high-performing health and safety team. Establish meaningful KPIs, metrics and governance processes to monitor performance and drive accountability. Oversee audits, inspections, investigations and corrective action programmes. Build strong relationships with clients and external stakeholders, representing the business as the senior health and safety lead. Support operational leaders in balancing commercial objectives with effective risk management. Lead on major incident management and ensure lessons learned are embedded across the organisation. Identify opportunities to leverage technology, systems and data to improve safety performance and operational effectiveness. About You We are looking for a strategic and influential leader who combines technical excellence with strong commercial awareness. You will likely bring: Senior leadership experience within health and safety. Experience operating within residential, facilities management, property services or similar multi-site service environments. A proven track record of designing, implementing and improving health and safety systems and processes. Strong understanding of governance, risk management and regulatory compliance. Experience leading and developing teams across multiple locations. The ability to operate effectively at both strategic and operational levels. Excellent stakeholder management and communication skills. Demonstrable experience working directly with clients, customers and senior external stakeholders. Experience presenting to Boards and Executive leadership teams. A data-driven and continuous improvement mindset. CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database. This electronic message may contain proprietary and confidential information. The information is intended to be for the use of the individual(s) or entity(ies) named above. If you are not the intended recipient or authorised to receive this e-mail for the intended recipient, you may not use, copy, disclose or distribute to anyone this message or any information contained in this message. If you have received this electronic message in error, please notify me by replying to this e-mail.
Evolve are partnering with a leading organisation within the ophthalmology and medical technology sector to recruit an experienced, commercially driven General Manager to lead its UK business. This is a rare opportunity to take full P&L accountability, execute Group strategy and drive profitable growth, while leading sales and marketing, strengthening customer and KOL relationships, expanding market share, launching innovative products and inspiring high-performing teams to deliver long-term business success. This is a full-time, permanent position working on a hybrid basis, with 3 days per week in the office, from our client s head office in Hertfordshire. What s on offer? Excellent Salary & Benefits - A competitive starting salary depending on experience, plus exceptional bonus, pension and more! Make a Real Impact - Contribute to life-changing devices that directly improve patient lives. Agility & Innovation - Work in an agile team, giving you a chance to drive new ideas into practice. Ideal Requirements for the General Manager Senior Commercial Leadership Experience - A minimum of 10 years senior commercial leadership experience within medical devices, healthcare technology or a comparable B2B healthcare environment. Proven P&L Ownership - Demonstrable experience of owning, or having significant accountability for, a P&L and delivering against revenue, margin, EBIT, cost and cash objectives. Strong UK Healthcare Market Experience - A strong understanding of the UK healthcare market, including procurement routes, customer decision-making, strategic account development and value-based selling. Proven People & Matrix Leadership - A strong track record of leading, developing and motivating high-performing teams, combined with the ability to influence effectively across a complex international matrix organisation. Role Responsibilities for the General Manager Own and Shape the UK Business - Take full accountability for the UK P&L and business performance, translating Group strategy into an ambitious UK plan that delivers sustainable growth and profitability. Drive Commercial Growth - Lead sales, marketing and business development to identify new opportunities, strengthen customer relationships and deliver profitable revenue growth and market expansion. Build Influential Customer Relationships - Develop trusted relationships with senior customers, key opinion leaders, procurement stakeholders and strategic partners to strengthen market presence and identify new growth opportunities. Lead and Inspire the Organisation - Create a high-performance, customer-focused culture by providing clear direction, developing talent and aligning cross-functional teams behind shared business objectives. Recruitment Process 2 stage interview process Interview with a hiring manager who is a passionate and experienced leader, values your ideas, mentors your growth, and is committed to helping you succeed in this role. Excited to learn more? Click apply or reach out to the MedTech recruitment team for full details! Application Process Evolve Selection acts as a recruitment partner on behalf of our clients. All applications are reviewed by our specialist consultants and assessed against the specific requirements of the role. Suitable candidates will be contacted for an initial discussion before being introduced to the hiring client. We appreciate every application; however, due to application volumes, we may not be able to respond to all candidates individually. If you have not heard from us within 3 working days, please consider your application unsuccessful for this particular role, however we may contact you regarding future opportunities that match your experience in line with our privacy policy. Evolve is a leading recruitment and outsourcing organisation, operating within the Pharmaceutical, Healthcare, Medical Device and Life Science sectors. Equal opportunities are important to us. We believe that diversity and inclusion are critical to our success as a company, We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic.
Aug 15, 2026
Full time
Evolve are partnering with a leading organisation within the ophthalmology and medical technology sector to recruit an experienced, commercially driven General Manager to lead its UK business. This is a rare opportunity to take full P&L accountability, execute Group strategy and drive profitable growth, while leading sales and marketing, strengthening customer and KOL relationships, expanding market share, launching innovative products and inspiring high-performing teams to deliver long-term business success. This is a full-time, permanent position working on a hybrid basis, with 3 days per week in the office, from our client s head office in Hertfordshire. What s on offer? Excellent Salary & Benefits - A competitive starting salary depending on experience, plus exceptional bonus, pension and more! Make a Real Impact - Contribute to life-changing devices that directly improve patient lives. Agility & Innovation - Work in an agile team, giving you a chance to drive new ideas into practice. Ideal Requirements for the General Manager Senior Commercial Leadership Experience - A minimum of 10 years senior commercial leadership experience within medical devices, healthcare technology or a comparable B2B healthcare environment. Proven P&L Ownership - Demonstrable experience of owning, or having significant accountability for, a P&L and delivering against revenue, margin, EBIT, cost and cash objectives. Strong UK Healthcare Market Experience - A strong understanding of the UK healthcare market, including procurement routes, customer decision-making, strategic account development and value-based selling. Proven People & Matrix Leadership - A strong track record of leading, developing and motivating high-performing teams, combined with the ability to influence effectively across a complex international matrix organisation. Role Responsibilities for the General Manager Own and Shape the UK Business - Take full accountability for the UK P&L and business performance, translating Group strategy into an ambitious UK plan that delivers sustainable growth and profitability. Drive Commercial Growth - Lead sales, marketing and business development to identify new opportunities, strengthen customer relationships and deliver profitable revenue growth and market expansion. Build Influential Customer Relationships - Develop trusted relationships with senior customers, key opinion leaders, procurement stakeholders and strategic partners to strengthen market presence and identify new growth opportunities. Lead and Inspire the Organisation - Create a high-performance, customer-focused culture by providing clear direction, developing talent and aligning cross-functional teams behind shared business objectives. Recruitment Process 2 stage interview process Interview with a hiring manager who is a passionate and experienced leader, values your ideas, mentors your growth, and is committed to helping you succeed in this role. Excited to learn more? Click apply or reach out to the MedTech recruitment team for full details! Application Process Evolve Selection acts as a recruitment partner on behalf of our clients. All applications are reviewed by our specialist consultants and assessed against the specific requirements of the role. Suitable candidates will be contacted for an initial discussion before being introduced to the hiring client. We appreciate every application; however, due to application volumes, we may not be able to respond to all candidates individually. If you have not heard from us within 3 working days, please consider your application unsuccessful for this particular role, however we may contact you regarding future opportunities that match your experience in line with our privacy policy. Evolve is a leading recruitment and outsourcing organisation, operating within the Pharmaceutical, Healthcare, Medical Device and Life Science sectors. Equal opportunities are important to us. We believe that diversity and inclusion are critical to our success as a company, We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic.
We re looking for an experienced Talent Acquisition & Recruitment Manager to lead the Talent function across the Bleep 360 Group. This is a senior, hands-on leadership role for someone who can combine strategic thinking with excellent recruitment delivery. You ll lead a team of recruiters across our regional offices, shape our recruitment strategy, build high-quality talent pipelines and work closely with senior leaders to ensure we attract and appoint the right people to support the Group s continued growth. You ll have the opportunity to make a real impact on how we attract, recruit and retain talent across multiple businesses, while helping to develop our wider people strategy. What you'll be doing Leading Talent & Recruitment Lead and develop our Talent team, setting priorities, managing capacity and ensuring recruiters have clear accountability for performance and outcomes. Oversee the full recruitment lifecycle, from attraction and sourcing through to interview, offer, onboarding and start date. Ensure recruitment activity consistently meets our high standards for safer recruitment, safeguarding, CQC and Ofsted compliance . Personally lead sensitive, specialist and senior-level appointments across the Group. Build proactive talent pipelines through direct sourcing, headhunting and engagement with both active and passive candidates. Lead recruitment campaigns and talent cohorts, coordinating candidates, stakeholders, timelines and onboarding requirements. Use recruitment data, market insight and workforce trends to shape proactive resourcing strategies. Talent Attraction & Employer Brand Develop innovative recruitment campaigns in partnership with hiring managers and our Marketing team. Help strengthen our employer brand and recruitment marketing activity. Build relationships with universities, colleges and education providers to develop early-career and emerging talent pipelines. Lead national recruitment events and campaigns, representing the Group externally. Manage recruitment advertising and agency spend, ensuring strong ROI and value for money. Stakeholder & Workforce Planning Build trusted relationships with hiring managers and senior leaders, providing expert recruitment advice and market insight. Partner with business leaders on talent management, career development, internal mobility and succession planning. Provide workforce insights even when there isn't an immediate vacancy, helping the business anticipate future talent requirements. Work closely with HR and other Group functions to use onboarding, probation and exit feedback to identify opportunities to improve engagement and retention. Data, Performance & Continuous Improvement Monitor recruitment and retention KPIs and use data to drive performance and decision-making. Prepare and present recruitment MI, cost analysis and market trends to senior leadership. Manage recruitment budgets across agencies, job boards and marketing activity. Continuously review recruitment processes and candidate experience, balancing speed, quality and compliance. Champion inclusive recruitment practices and ensure our attraction and selection processes are accessible and free from unnecessary bias. What we're looking for You'll be an experienced recruitment or talent professional who is ready to take ownership of a Group-wide Talent function. You ll also have: Proven experience in Talent Acquisition, Recruitment Management or a senior recruitment leadership role . Strong experience managing the full recruitment lifecycle across multiple business areas and role types. Experience recruiting within regulated environments, with a strong understanding of safer recruitment, safeguarding, CQC and/or Ofsted requirements. Proven experience leading, coaching and developing a recruitment team, ideally across multiple locations. Strong sourcing and headhunting capability, including engaging passive candidates and building long-term talent pipelines. Experience delivering recruitment campaigns, projects and talent cohorts. Excellent stakeholder management skills and the confidence to influence senior leaders and hiring managers. Experience of workforce planning and translating future business requirements into proactive recruitment strategies. Strong commercial awareness, including agency management, supplier negotiation and recruitment budget management. The ability to interpret recruitment data, KPIs and market trends and turn them into practical recommendations. Experience using ATS platforms, LinkedIn and other recruitment technology. Excellent communication and presentation skills. A genuine commitment to Diversity, Equity & Inclusion throughout the recruitment process. The flexibility to travel regularly to regional offices and national recruitment events. Why this role? This isn't simply a role managing vacancies. You'll have the opportunity to shape the Talent function across an entire Group, influence how we attract and retain people, develop a high-performing recruitment team and work directly with senior leaders to support our future growth. You'll be joining a growing organisation where recruitment is recognised as a strategic function and where you'll have the opportunity to make a visible difference across multiple businesses. If you're a commercially minded recruitment leader who loves building great teams, developing talent strategies and making recruitment better, we'd love to hear from you. Location: London Head Office Travel: Regular travel to regional offices and national recruitment events Reporting to: Director of Group Operations The final job title will reflect the seniority of the successful candidate and their experience.
Aug 15, 2026
Full time
We re looking for an experienced Talent Acquisition & Recruitment Manager to lead the Talent function across the Bleep 360 Group. This is a senior, hands-on leadership role for someone who can combine strategic thinking with excellent recruitment delivery. You ll lead a team of recruiters across our regional offices, shape our recruitment strategy, build high-quality talent pipelines and work closely with senior leaders to ensure we attract and appoint the right people to support the Group s continued growth. You ll have the opportunity to make a real impact on how we attract, recruit and retain talent across multiple businesses, while helping to develop our wider people strategy. What you'll be doing Leading Talent & Recruitment Lead and develop our Talent team, setting priorities, managing capacity and ensuring recruiters have clear accountability for performance and outcomes. Oversee the full recruitment lifecycle, from attraction and sourcing through to interview, offer, onboarding and start date. Ensure recruitment activity consistently meets our high standards for safer recruitment, safeguarding, CQC and Ofsted compliance . Personally lead sensitive, specialist and senior-level appointments across the Group. Build proactive talent pipelines through direct sourcing, headhunting and engagement with both active and passive candidates. Lead recruitment campaigns and talent cohorts, coordinating candidates, stakeholders, timelines and onboarding requirements. Use recruitment data, market insight and workforce trends to shape proactive resourcing strategies. Talent Attraction & Employer Brand Develop innovative recruitment campaigns in partnership with hiring managers and our Marketing team. Help strengthen our employer brand and recruitment marketing activity. Build relationships with universities, colleges and education providers to develop early-career and emerging talent pipelines. Lead national recruitment events and campaigns, representing the Group externally. Manage recruitment advertising and agency spend, ensuring strong ROI and value for money. Stakeholder & Workforce Planning Build trusted relationships with hiring managers and senior leaders, providing expert recruitment advice and market insight. Partner with business leaders on talent management, career development, internal mobility and succession planning. Provide workforce insights even when there isn't an immediate vacancy, helping the business anticipate future talent requirements. Work closely with HR and other Group functions to use onboarding, probation and exit feedback to identify opportunities to improve engagement and retention. Data, Performance & Continuous Improvement Monitor recruitment and retention KPIs and use data to drive performance and decision-making. Prepare and present recruitment MI, cost analysis and market trends to senior leadership. Manage recruitment budgets across agencies, job boards and marketing activity. Continuously review recruitment processes and candidate experience, balancing speed, quality and compliance. Champion inclusive recruitment practices and ensure our attraction and selection processes are accessible and free from unnecessary bias. What we're looking for You'll be an experienced recruitment or talent professional who is ready to take ownership of a Group-wide Talent function. You ll also have: Proven experience in Talent Acquisition, Recruitment Management or a senior recruitment leadership role . Strong experience managing the full recruitment lifecycle across multiple business areas and role types. Experience recruiting within regulated environments, with a strong understanding of safer recruitment, safeguarding, CQC and/or Ofsted requirements. Proven experience leading, coaching and developing a recruitment team, ideally across multiple locations. Strong sourcing and headhunting capability, including engaging passive candidates and building long-term talent pipelines. Experience delivering recruitment campaigns, projects and talent cohorts. Excellent stakeholder management skills and the confidence to influence senior leaders and hiring managers. Experience of workforce planning and translating future business requirements into proactive recruitment strategies. Strong commercial awareness, including agency management, supplier negotiation and recruitment budget management. The ability to interpret recruitment data, KPIs and market trends and turn them into practical recommendations. Experience using ATS platforms, LinkedIn and other recruitment technology. Excellent communication and presentation skills. A genuine commitment to Diversity, Equity & Inclusion throughout the recruitment process. The flexibility to travel regularly to regional offices and national recruitment events. Why this role? This isn't simply a role managing vacancies. You'll have the opportunity to shape the Talent function across an entire Group, influence how we attract and retain people, develop a high-performing recruitment team and work directly with senior leaders to support our future growth. You'll be joining a growing organisation where recruitment is recognised as a strategic function and where you'll have the opportunity to make a visible difference across multiple businesses. If you're a commercially minded recruitment leader who loves building great teams, developing talent strategies and making recruitment better, we'd love to hear from you. Location: London Head Office Travel: Regular travel to regional offices and national recruitment events Reporting to: Director of Group Operations The final job title will reflect the seniority of the successful candidate and their experience.
Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. What you will be part of Saab is a leading defence and security company with an enduring purpose, to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defence capability of several nations. The Role: The Head of Software Engineering is the focal point for software engineering capability within BlueBear a Saab company and is accountable for the performance, development and growth of the Software Engineering function. You will be responsible for ensuring the effective delivery of software solutions across research, product development and customer programmes, encompassing mission systems, embedded software, autonomy-enabling technologies, DevOps capabilities and supporting engineering infrastructure. Working closely with Engineering, Product, Programme and Saab stakeholders, the role is responsible for defining software strategy, developing engineering capability, improving engineering maturity and fostering a high-performing engineering culture. Key Responsibilities: Lead the Software Engineering function to ensure successful delivery of projects and products to agreed cost, schedule, quality and performance targets. Define and execute the Software Engineering strategy in alignment with business objectives and future product roadmaps. Provide leadership, governance and technical direction across all software engineering activities. Support the definition and execution of the organisation's long-term technical vision. Promote a culture of innovation, collaboration, accountability and continuous improvement throughout the engineering organisation. Engineering Capability & Delivery: Oversee software development activities across R&D programmes, product development and customer-funded projects. Ensure effective planning, prioritisation and utilisation of software engineering resources. Establish and maintain software engineering metrics and performance indicators. Lead software delivery reviews and ensure effective management of technical risks, dependencies and issues. Support software-related customer demonstrations, trials and technical reviews. Architecture, Quality & Engineering Excellence: Establish and maintain software engineering standards, processes and governance. Ensure appropriate architectural oversight across software products and technology platforms. Champion best practices in software design, testing, configuration management and release management. Drive continuous improvement in software quality, reliability, safety and security. Promote the adoption of automated testing, CI/CD, DevOps and modern software development practices. Manage technical debt and ensure long-term maintainability of software products and frameworks. People Leadership: Lead, coach, mentor and develop the Software Engineering team and individuals technical growth. Build organisational capability through recruitment, succession planning and skills development. Conduct performance management, objective setting and career development activities. Foster an inclusive, collaborative and high-performing engineering culture. DevOps & Engineering Infrastructure: Ensure the software organisation has effective tooling, development environments and engineering infrastructure. Support continual improvement of source control, build systems, CI/CD pipelines, test automation and deployment processes. Oversee software development tooling, licensing and open-source governance. Drive improvements in developer productivity, engineering efficiency and operational resilience. Business Development & Stakeholder Engagement: Support business development activities through technical leadership, customer engagement and bid support. Contribute to proposal development, technical strategy and solution definition activities. Build strong relationships with customers, suppliers and strategic partners. Identify opportunities across Saab and external organisations that can expand BlueBear's software capability and business opportunities. Represent the Software Engineering function at internal and external reviews, workshops and technical forums. As a National Security Vetting clearance is required for this role, applicants will be required to hold National Security Vetting clearance to SC level or have the ability to gain it. By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.
Aug 15, 2026
Full time
Introduction Saab UK is part of Scandinavia's largest defence company, bringing together the best of Swedish and British innovation. Saab offers world-leading solutions and services in defence, aviation, space, and civil security to keep people and society safe. Our UK presence has been growing at pace, meaning we can offer a wide range of opportunities for personal fulfilment and career growth. We currently employ over 600 people across eight sites in the UK, and our specialisations include software engineering, underwater robotics, radars, AI, and armed forces training. What you will be part of Saab is a leading defence and security company with an enduring purpose, to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defence capability of several nations. The Role: The Head of Software Engineering is the focal point for software engineering capability within BlueBear a Saab company and is accountable for the performance, development and growth of the Software Engineering function. You will be responsible for ensuring the effective delivery of software solutions across research, product development and customer programmes, encompassing mission systems, embedded software, autonomy-enabling technologies, DevOps capabilities and supporting engineering infrastructure. Working closely with Engineering, Product, Programme and Saab stakeholders, the role is responsible for defining software strategy, developing engineering capability, improving engineering maturity and fostering a high-performing engineering culture. Key Responsibilities: Lead the Software Engineering function to ensure successful delivery of projects and products to agreed cost, schedule, quality and performance targets. Define and execute the Software Engineering strategy in alignment with business objectives and future product roadmaps. Provide leadership, governance and technical direction across all software engineering activities. Support the definition and execution of the organisation's long-term technical vision. Promote a culture of innovation, collaboration, accountability and continuous improvement throughout the engineering organisation. Engineering Capability & Delivery: Oversee software development activities across R&D programmes, product development and customer-funded projects. Ensure effective planning, prioritisation and utilisation of software engineering resources. Establish and maintain software engineering metrics and performance indicators. Lead software delivery reviews and ensure effective management of technical risks, dependencies and issues. Support software-related customer demonstrations, trials and technical reviews. Architecture, Quality & Engineering Excellence: Establish and maintain software engineering standards, processes and governance. Ensure appropriate architectural oversight across software products and technology platforms. Champion best practices in software design, testing, configuration management and release management. Drive continuous improvement in software quality, reliability, safety and security. Promote the adoption of automated testing, CI/CD, DevOps and modern software development practices. Manage technical debt and ensure long-term maintainability of software products and frameworks. People Leadership: Lead, coach, mentor and develop the Software Engineering team and individuals technical growth. Build organisational capability through recruitment, succession planning and skills development. Conduct performance management, objective setting and career development activities. Foster an inclusive, collaborative and high-performing engineering culture. DevOps & Engineering Infrastructure: Ensure the software organisation has effective tooling, development environments and engineering infrastructure. Support continual improvement of source control, build systems, CI/CD pipelines, test automation and deployment processes. Oversee software development tooling, licensing and open-source governance. Drive improvements in developer productivity, engineering efficiency and operational resilience. Business Development & Stakeholder Engagement: Support business development activities through technical leadership, customer engagement and bid support. Contribute to proposal development, technical strategy and solution definition activities. Build strong relationships with customers, suppliers and strategic partners. Identify opportunities across Saab and external organisations that can expand BlueBear's software capability and business opportunities. Represent the Software Engineering function at internal and external reviews, workshops and technical forums. As a National Security Vetting clearance is required for this role, applicants will be required to hold National Security Vetting clearance to SC level or have the ability to gain it. By submitting an application to Saab UK you consent to undertaking workforce screening activities that may include but are not limited to: Baseline Personnel Security checks, National Security Vetting, reference checks, verification of working rights and in all circumstances preferred candidates will be placed through a security interview.
Head Of Accounting:Overview: My client are seeking an experienced finance leader to oversee the operational finance function within a complex, multi-entity organisation. This position is responsible for ensuring the effective delivery of transactional finance, treasury activities, financial controls, and month-end reporting while leading a sizeable finance team through continuous improvement and change initiatives. The successful candidate will combine strong technical accounting expertise with proven leadership ability, ensuring finance processes remain robust, efficient, and scalable to support the wider business. Key Responsibilities Financial Governance & Reporting Ensure robust financial controls, reconciliations and review procedures are maintained across all finance operations. Oversee month-end close activities and ensure accurate financial information is delivered to reporting teams within agreed timescales. Maintain strong knowledge of relevant accounting standards and ensure compliance in areas such as fixed assets, capital expenditure and revenue accounting. Monitor balance sheet integrity through regular review of key accounts and supporting schedules. Support both internal and external audit processes, coordinating information requests and implementing recommendations where appropriate. Team Leadership & Development Lead, mentor and develop a broad finance function, creating a culture focused on accountability, collaboration and continuous improvement. Provide direction and support to senior finance managers, ensuring priorities are aligned and objectives are achieved. Drive employee development, succession planning and performance management across the wider team. Promote best practice and encourage a high-performing environment focused on service excellence and operational efficiency. Finance Operations Oversee all day-to-day transactional finance activities, ensuring efficient delivery across accounts payable, accounts receivable and cash management processes. Establish performance measures and service standards for core finance activities, regularly reviewing delivery against agreed targets. Ensure accurate bookkeeping and management accounting processes are maintained through effective review and oversight. Identify process improvements that enhance controls, reduce risk and improve operational effectiveness. Treasury & Cash Management Maintain oversight of treasury operations, ensuring sufficient liquidity is available to support business requirements. Monitor banking arrangements and maintain effective relationships with financial institutions and key external partners. Ensure appropriate controls and authorisation procedures are in place for payment processing and banking activities. Review treasury reporting and establish resilience within the function through effective documentation and cross-training. Change & Process Improvement Support wider finance transformation initiatives and encourage the adoption of new systems, technology and automation opportunities. Drive process enhancement projects to improve accuracy, efficiency and scalability across finance operations. Work collaboratively with senior finance leadership to strengthen finance capabilities and improve service delivery. Candidate Profile Essential Experience Fully qualified accountant (ACA, ACCA, CIMA or equivalent). Significant post-qualification experience within operational finance, financial control or shared services environments. Demonstrable experience managing large finance teams, including both qualified finance professionals and transactional staff. Strong background in financial controls, management accounting, treasury oversight and audit coordination. Experience operating within a complex, fast-paced organisation with multiple stakeholders. Skills & Attributes Strong technical accounting knowledge and understanding of relevant reporting standards. Outstanding leadership skills with the ability to motivate, influence and develop teams. Highly organised with the ability to manage competing priorities and meet demanding deadlines. Excellent stakeholder management and communication skills. Solutions-focused with a practical and hands-on approach to problem solving. Strong attention to detail and commitment to delivering accurate, high-quality output. Change-oriented mindset with a passion for process improvement and operational excellence. Collaborative team player who can build strong relationships across both finance and the wider business. Personal Qualities Credible and approachable leader. Commercially aware and outcome focused. Able to balance strategic thinking with hands-on operational involvement. Resilient, adaptable and comfortable working within a changing environment. Committed to driving a culture of continuous improvement and high performance.
Aug 15, 2026
Full time
Head Of Accounting:Overview: My client are seeking an experienced finance leader to oversee the operational finance function within a complex, multi-entity organisation. This position is responsible for ensuring the effective delivery of transactional finance, treasury activities, financial controls, and month-end reporting while leading a sizeable finance team through continuous improvement and change initiatives. The successful candidate will combine strong technical accounting expertise with proven leadership ability, ensuring finance processes remain robust, efficient, and scalable to support the wider business. Key Responsibilities Financial Governance & Reporting Ensure robust financial controls, reconciliations and review procedures are maintained across all finance operations. Oversee month-end close activities and ensure accurate financial information is delivered to reporting teams within agreed timescales. Maintain strong knowledge of relevant accounting standards and ensure compliance in areas such as fixed assets, capital expenditure and revenue accounting. Monitor balance sheet integrity through regular review of key accounts and supporting schedules. Support both internal and external audit processes, coordinating information requests and implementing recommendations where appropriate. Team Leadership & Development Lead, mentor and develop a broad finance function, creating a culture focused on accountability, collaboration and continuous improvement. Provide direction and support to senior finance managers, ensuring priorities are aligned and objectives are achieved. Drive employee development, succession planning and performance management across the wider team. Promote best practice and encourage a high-performing environment focused on service excellence and operational efficiency. Finance Operations Oversee all day-to-day transactional finance activities, ensuring efficient delivery across accounts payable, accounts receivable and cash management processes. Establish performance measures and service standards for core finance activities, regularly reviewing delivery against agreed targets. Ensure accurate bookkeeping and management accounting processes are maintained through effective review and oversight. Identify process improvements that enhance controls, reduce risk and improve operational effectiveness. Treasury & Cash Management Maintain oversight of treasury operations, ensuring sufficient liquidity is available to support business requirements. Monitor banking arrangements and maintain effective relationships with financial institutions and key external partners. Ensure appropriate controls and authorisation procedures are in place for payment processing and banking activities. Review treasury reporting and establish resilience within the function through effective documentation and cross-training. Change & Process Improvement Support wider finance transformation initiatives and encourage the adoption of new systems, technology and automation opportunities. Drive process enhancement projects to improve accuracy, efficiency and scalability across finance operations. Work collaboratively with senior finance leadership to strengthen finance capabilities and improve service delivery. Candidate Profile Essential Experience Fully qualified accountant (ACA, ACCA, CIMA or equivalent). Significant post-qualification experience within operational finance, financial control or shared services environments. Demonstrable experience managing large finance teams, including both qualified finance professionals and transactional staff. Strong background in financial controls, management accounting, treasury oversight and audit coordination. Experience operating within a complex, fast-paced organisation with multiple stakeholders. Skills & Attributes Strong technical accounting knowledge and understanding of relevant reporting standards. Outstanding leadership skills with the ability to motivate, influence and develop teams. Highly organised with the ability to manage competing priorities and meet demanding deadlines. Excellent stakeholder management and communication skills. Solutions-focused with a practical and hands-on approach to problem solving. Strong attention to detail and commitment to delivering accurate, high-quality output. Change-oriented mindset with a passion for process improvement and operational excellence. Collaborative team player who can build strong relationships across both finance and the wider business. Personal Qualities Credible and approachable leader. Commercially aware and outcome focused. Able to balance strategic thinking with hands-on operational involvement. Resilient, adaptable and comfortable working within a changing environment. Committed to driving a culture of continuous improvement and high performance.
