Pertemps North Midlands
Burton-on-trent, Staffordshire
Favourable daytime hours - 8:30am-5pmEarly finish FridaysCollaborative, warm team environmentOur client is a well-established manufacturing business seeking an experienced and highly organised Service Administrator to join their Service team on a temporary basis. This is an excellent opportunity for an individual with strong administration and customer service skills who enjoys working in a fast-paced operational environment where organisation, accuracy and communication are essential.As Service Administrator, you will provide comprehensive administrative and coordination support to the Service department, helping to ensure engineers are scheduled effectively, customer enquiries are dealt with promptly, parts and logistics are managed efficiently, and service documentation is completed accurately. Key Responsibilities Schedule field-based engineers and Service Partners using the company CRM system, ensuring appropriate allocation of skills and resources to maximise productivity. Coordinate parts requirements, including arranging warehouse dispatch, third-party transport, relevant paperwork and purchase orders. Liaise with Technical Engineering Managers regarding engineer workloads, productivity and critical sites or jobs. Support the delivery of projects and manage individual service cases from initial enquiry through to completion. Provide a high standard of customer service, responding professionally and promptly to telephone enquiries and emails. Work closely with fellow schedulers and the wider Service team to resolve resourcing challenges and secure appropriate attendance dates for customers. Prepare relevant Risk Assessments and Method Statements for service cases. Maintain accurate and methodical records of service transactions and activities. Manage the Service inbox, raising cases for call-outs, quoted works and commissioning, while ensuring customers receive timely updates. Support service order management, logistical despatch, service works billing and general customer enquiries. Contribute towards achieving departmental KPIs and maintaining an efficient day-to-day Service operation. About You We are looking for someone who is highly organised, proactive and customer-focused , with the ability to manage competing priorities in a busy environment. You will have excellent attention to detail, strong administrative skills and the confidence to communicate effectively with customers, engineers and internal stakeholders.The successful candidate will ideally have: Previous experience in administration, coordination, scheduling or a similar service-based environment. Knowledge of end-to-end logistics would be advantageous Strong organisational and time-management skills. Excellent attention to detail and process discipline. Good numeracy and IT skills, with experience using Microsoft packages and the ability to learn new systems quickly. The ability to prioritise and multitask effectively. A proactive, enthusiastic and self-motivated approach. The confidence to work independently while also contributing positively to a team. A responsible, dependable and flexible attitude. If you are an experienced administrator who thrives on coordinating people, processes and customer requirements, we would be keen to hear from you.
Aug 16, 2026
Seasonal
Favourable daytime hours - 8:30am-5pmEarly finish FridaysCollaborative, warm team environmentOur client is a well-established manufacturing business seeking an experienced and highly organised Service Administrator to join their Service team on a temporary basis. This is an excellent opportunity for an individual with strong administration and customer service skills who enjoys working in a fast-paced operational environment where organisation, accuracy and communication are essential.As Service Administrator, you will provide comprehensive administrative and coordination support to the Service department, helping to ensure engineers are scheduled effectively, customer enquiries are dealt with promptly, parts and logistics are managed efficiently, and service documentation is completed accurately. Key Responsibilities Schedule field-based engineers and Service Partners using the company CRM system, ensuring appropriate allocation of skills and resources to maximise productivity. Coordinate parts requirements, including arranging warehouse dispatch, third-party transport, relevant paperwork and purchase orders. Liaise with Technical Engineering Managers regarding engineer workloads, productivity and critical sites or jobs. Support the delivery of projects and manage individual service cases from initial enquiry through to completion. Provide a high standard of customer service, responding professionally and promptly to telephone enquiries and emails. Work closely with fellow schedulers and the wider Service team to resolve resourcing challenges and secure appropriate attendance dates for customers. Prepare relevant Risk Assessments and Method Statements for service cases. Maintain accurate and methodical records of service transactions and activities. Manage the Service inbox, raising cases for call-outs, quoted works and commissioning, while ensuring customers receive timely updates. Support service order management, logistical despatch, service works billing and general customer enquiries. Contribute towards achieving departmental KPIs and maintaining an efficient day-to-day Service operation. About You We are looking for someone who is highly organised, proactive and customer-focused , with the ability to manage competing priorities in a busy environment. You will have excellent attention to detail, strong administrative skills and the confidence to communicate effectively with customers, engineers and internal stakeholders.The successful candidate will ideally have: Previous experience in administration, coordination, scheduling or a similar service-based environment. Knowledge of end-to-end logistics would be advantageous Strong organisational and time-management skills. Excellent attention to detail and process discipline. Good numeracy and IT skills, with experience using Microsoft packages and the ability to learn new systems quickly. The ability to prioritise and multitask effectively. A proactive, enthusiastic and self-motivated approach. The confidence to work independently while also contributing positively to a team. A responsible, dependable and flexible attitude. If you are an experienced administrator who thrives on coordinating people, processes and customer requirements, we would be keen to hear from you.
Summary: Are you ready to build momentum and drive high-impact success? We're on a mission to be the water company people trust to supply them and are proud to work for-and we need a driven leader to help us achieve it. As our Reservoir Programme Lead, you will take total ownership of our essential rolling programme to clean and maintain every service reservoir across our network. Moving into this crucial role, you will be the driving force ensuring we consistently deliver on our key commitments to the Drinking Water Inspectorate (DWI). From securing vital resources and establishing clear timelines to mitigating risks and solving complex issues, you'll lead the charge in translating strategic goals into flawless execution. Key points to consider: Collaboration is central to this role. You will act as the primary contact for the initiative. Work alongside stakeholders in Operations, Asset Management, and Engineering to maintain progress and inform leadership. Participate in the production manager's standby rota as a core requirement. Operate predominantly in the field as a proactive, self-motivated on-site presence to resolve challenges as they arise. Focus on asset optimisation during summer pace shifts in the reservoir programme through critical valve inspections and post-plating activities. Serve as a key communication link by participating in weekly online meetings to provide real-time updates on planned initiatives and reactive maintenance tasks. If you bring essential knowledge of water network systems, understand the critical function of service reservoirs, and are hungry to take on greater responsibility while accelerating your career, then don't miss out on this opportunity-apply today to lead our delivery into the future! Main responsibilities: Own/Review the planned programme including timelines and resources needed to successfully deliver the project Consult with Key stakeholders to write OMS's to streamline the process and minimise the need for DM or PM input Coordinate and manage response to water quality failures resulting in reactive reservoir cleans SME to be the point of contact for any issues There will be an Expectation to participate in a manager's standby rota. Organising/leading Regional Project meeting and OMS review meetings Work collaboratively with Engineering/Asset Management/Distribution/Production stakeholders Plan any enabling works with Schedulers (Technician involvement) Undertake site visit to locate and identify assets (check access and operation of valves/wash out's, air valves etc.) Undertake reservoir isolation and return to service valve operations Organise the necessary WQ samples and ensure these are taken in accordance with the return to service method statement Responsibility for planning contingencies for all sites Report monthly on progress against reservoir C&I programme to Reservoir Steering Group Post and plate all valves, hydrants, wash out and other key assets on site Raise any hazards on site and follow through to satisfactory resolution Ensure the Site Schematic program is updated and kept up to date Ensure site manual is updated Ensure Geofield updates are completed Weekly meetings to discuss/present the program of works to Regional management team Regular site visits to oversee progress of works, taking ownership of any remedial actions Sign off once complete and provide a summary document of the project for future reference Experience / Qualifications / Skills (Essential) Experience in water network systems and the function of a service reservoir is essential. Excellent customer service and communication skills. Strong time management and organisational skills. Practical technical experience of a water network is desirable but not essential. Project Management experience is useful. The ability to solve complex problems and drive continuous improvement. A strong health and safety culture. Understanding of the regulatory set up of the water industry. Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. Grow a career with a meaningful purpose. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: Salary range £38,498.00 - £50,971.50, plus standby allowance (£3,355) + company van
Aug 16, 2026
Full time
Summary: Are you ready to build momentum and drive high-impact success? We're on a mission to be the water company people trust to supply them and are proud to work for-and we need a driven leader to help us achieve it. As our Reservoir Programme Lead, you will take total ownership of our essential rolling programme to clean and maintain every service reservoir across our network. Moving into this crucial role, you will be the driving force ensuring we consistently deliver on our key commitments to the Drinking Water Inspectorate (DWI). From securing vital resources and establishing clear timelines to mitigating risks and solving complex issues, you'll lead the charge in translating strategic goals into flawless execution. Key points to consider: Collaboration is central to this role. You will act as the primary contact for the initiative. Work alongside stakeholders in Operations, Asset Management, and Engineering to maintain progress and inform leadership. Participate in the production manager's standby rota as a core requirement. Operate predominantly in the field as a proactive, self-motivated on-site presence to resolve challenges as they arise. Focus on asset optimisation during summer pace shifts in the reservoir programme through critical valve inspections and post-plating activities. Serve as a key communication link by participating in weekly online meetings to provide real-time updates on planned initiatives and reactive maintenance tasks. If you bring essential knowledge of water network systems, understand the critical function of service reservoirs, and are hungry to take on greater responsibility while accelerating your career, then don't miss out on this opportunity-apply today to lead our delivery into the future! Main responsibilities: Own/Review the planned programme including timelines and resources needed to successfully deliver the project Consult with Key stakeholders to write OMS's to streamline the process and minimise the need for DM or PM input Coordinate and manage response to water quality failures resulting in reactive reservoir cleans SME to be the point of contact for any issues There will be an Expectation to participate in a manager's standby rota. Organising/leading Regional Project meeting and OMS review meetings Work collaboratively with Engineering/Asset Management/Distribution/Production stakeholders Plan any enabling works with Schedulers (Technician involvement) Undertake site visit to locate and identify assets (check access and operation of valves/wash out's, air valves etc.) Undertake reservoir isolation and return to service valve operations Organise the necessary WQ samples and ensure these are taken in accordance with the return to service method statement Responsibility for planning contingencies for all sites Report monthly on progress against reservoir C&I programme to Reservoir Steering Group Post and plate all valves, hydrants, wash out and other key assets on site Raise any hazards on site and follow through to satisfactory resolution Ensure the Site Schematic program is updated and kept up to date Ensure site manual is updated Ensure Geofield updates are completed Weekly meetings to discuss/present the program of works to Regional management team Regular site visits to oversee progress of works, taking ownership of any remedial actions Sign off once complete and provide a summary document of the project for future reference Experience / Qualifications / Skills (Essential) Experience in water network systems and the function of a service reservoir is essential. Excellent customer service and communication skills. Strong time management and organisational skills. Practical technical experience of a water network is desirable but not essential. Project Management experience is useful. The ability to solve complex problems and drive continuous improvement. A strong health and safety culture. Understanding of the regulatory set up of the water industry. Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. Grow a career with a meaningful purpose. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: Salary range £38,498.00 - £50,971.50, plus standby allowance (£3,355) + company van
Repairs Scheduler Location: Stratford Sector: Social Housing Pay Rate: £19.49 per hour (Umbrella) Contract Type: Temporary/Ongoing (potential Temp-Perm) Overview We are currently seeking an experienced Repairs Scheduler to join a busy Social Housing team based in Stratford. This is an excellent opportunity for a highly organised individual with experience in repairs scheduling, planning, or administration within a housing or property maintenance environment. The successful candidate will play a key role in coordinating repair and maintenance works, ensuring appointments are scheduled efficiently and that tenants receive a high standard of customer service throughout the process. Key Responsibilities Schedule and coordinate repair and maintenance appointments for operatives and contractors. Liaise with tenants, contractors, and internal teams to ensure works are arranged and completed efficiently. Monitor and manage repair jobs from initial booking through to completion. Update and maintain accurate records using scheduling and housing management systems. Respond to tenant enquiries and provide timely updates regarding repair appointments. Prioritise emergency and urgent repairs in line with service requirements. Ensure compliance with service level agreements and key performance indicators. Provide excellent customer service and resolve scheduling issues effectively. Person SpecificationEssential Requirements Previous experience in a Repairs Scheduler, Planner, Coordinator, or Administrative role. Experience working within Social Housing, Property Maintenance, Facilities Management, or a similar environment. Strong organisational and time-management skills. Excellent communication skills, both written and verbal. Ability to work effectively in a fast-paced office environment. Good IT skills, including experience using scheduling or housing management systems. Strong attention to detail and ability to manage multiple tasks simultaneously. Desirable Knowledge of responsive repairs and maintenance processes within Social Housing. Experience working with housing management or workforce scheduling software. Benefits Competitive pay rate of £19.49 per hour (Umbrella). Opportunity to work within a well-established Social Housing organisation. Ongoing temporary contract with potential for extension. Supportive and professional working environment. If you have the relevant experience and are interested in this opportunity, please apply with your updated CV.
Aug 15, 2026
Seasonal
Repairs Scheduler Location: Stratford Sector: Social Housing Pay Rate: £19.49 per hour (Umbrella) Contract Type: Temporary/Ongoing (potential Temp-Perm) Overview We are currently seeking an experienced Repairs Scheduler to join a busy Social Housing team based in Stratford. This is an excellent opportunity for a highly organised individual with experience in repairs scheduling, planning, or administration within a housing or property maintenance environment. The successful candidate will play a key role in coordinating repair and maintenance works, ensuring appointments are scheduled efficiently and that tenants receive a high standard of customer service throughout the process. Key Responsibilities Schedule and coordinate repair and maintenance appointments for operatives and contractors. Liaise with tenants, contractors, and internal teams to ensure works are arranged and completed efficiently. Monitor and manage repair jobs from initial booking through to completion. Update and maintain accurate records using scheduling and housing management systems. Respond to tenant enquiries and provide timely updates regarding repair appointments. Prioritise emergency and urgent repairs in line with service requirements. Ensure compliance with service level agreements and key performance indicators. Provide excellent customer service and resolve scheduling issues effectively. Person SpecificationEssential Requirements Previous experience in a Repairs Scheduler, Planner, Coordinator, or Administrative role. Experience working within Social Housing, Property Maintenance, Facilities Management, or a similar environment. Strong organisational and time-management skills. Excellent communication skills, both written and verbal. Ability to work effectively in a fast-paced office environment. Good IT skills, including experience using scheduling or housing management systems. Strong attention to detail and ability to manage multiple tasks simultaneously. Desirable Knowledge of responsive repairs and maintenance processes within Social Housing. Experience working with housing management or workforce scheduling software. Benefits Competitive pay rate of £19.49 per hour (Umbrella). Opportunity to work within a well-established Social Housing organisation. Ongoing temporary contract with potential for extension. Supportive and professional working environment. If you have the relevant experience and are interested in this opportunity, please apply with your updated CV.
Repairs Planner Location: Ealing Rate: £17.84 per hour (Umbrella PAYE) Hours: 40 hours per week Contract: Temporary to Permanent Our client, a leading contractor delivering repairs and maintenance services within the social housing sector, is seeking an experienced Repairs Planner to join their team based in Finsbury Park. This is a busy and fast-paced role requiring excellent organisational skills, strong customer service experience, and the ability to effectively schedule and coordinate repair works for a team of operatives. Key Responsibilities Scheduling and planning repair and maintenance appointments for operatives. Managing and optimising diaries to ensure efficient delivery of repair works. Liaising with tenants, operatives, subcontractors, and internal departments. Monitoring the progress of jobs and rearranging appointments where necessary. Updating and maintaining accurate records on internal systems. Handling inbound and outbound calls relating to repairs and maintenance requests. Ensuring service levels and performance targets are met. Providing excellent customer service at all times. Requirements Previous experience working as a Repairs Planner, Scheduler, Works Planner, or similar role. Experience within social housing, housing repairs, property maintenance, or a similar environment is highly desirable. Strong administrative and organisational skills. Excellent communication and customer service abilities. Experience using scheduling or workforce management systems. Ability to work effectively under pressure and manage a high volume of tasks. What Our Client Offers £17.84 per hour (Umbrella PAYE). Full-time position, 40 hours per week. Opportunity to secure a permanent position following a successful temporary period. Stable, long-term work with an established social housing contractor. Supportive team environment and ongoing development opportunities. If you have experience coordinating repairs and maintenance works and are looking for your next opportunity within the social housing sector, please apply with your latest CV.
Aug 15, 2026
Full time
Repairs Planner Location: Ealing Rate: £17.84 per hour (Umbrella PAYE) Hours: 40 hours per week Contract: Temporary to Permanent Our client, a leading contractor delivering repairs and maintenance services within the social housing sector, is seeking an experienced Repairs Planner to join their team based in Finsbury Park. This is a busy and fast-paced role requiring excellent organisational skills, strong customer service experience, and the ability to effectively schedule and coordinate repair works for a team of operatives. Key Responsibilities Scheduling and planning repair and maintenance appointments for operatives. Managing and optimising diaries to ensure efficient delivery of repair works. Liaising with tenants, operatives, subcontractors, and internal departments. Monitoring the progress of jobs and rearranging appointments where necessary. Updating and maintaining accurate records on internal systems. Handling inbound and outbound calls relating to repairs and maintenance requests. Ensuring service levels and performance targets are met. Providing excellent customer service at all times. Requirements Previous experience working as a Repairs Planner, Scheduler, Works Planner, or similar role. Experience within social housing, housing repairs, property maintenance, or a similar environment is highly desirable. Strong administrative and organisational skills. Excellent communication and customer service abilities. Experience using scheduling or workforce management systems. Ability to work effectively under pressure and manage a high volume of tasks. What Our Client Offers £17.84 per hour (Umbrella PAYE). Full-time position, 40 hours per week. Opportunity to secure a permanent position following a successful temporary period. Stable, long-term work with an established social housing contractor. Supportive team environment and ongoing development opportunities. If you have experience coordinating repairs and maintenance works and are looking for your next opportunity within the social housing sector, please apply with your latest CV.
The Thames Water Inventory and Supply team are the custodian of network & critical materials, field engineering parts & tools and mobile plant, which are managed through our distribution centres, strategic distribution hubs and depots. Operating on a 24/7 -365 basis to provide real-time distribution and equipment service to support the Thames Water businesses in meeting our service commitments. Will be responsible for understanding resource requirements and constraints to prioritise our resources effectively in order to support the demands of the field engineers' work. What you'll be doing as a Logistics Scheduler This role carries a high level of responsibility and requires an organised person who is able to plan efficiently, will engage well within the team and has the ability to provide clear communication out to the wider stakeholders involved. Engage with the Planning team and Enablers to ascertain workload and requirements to prioritise jobs both on a planned and reactive basis. Plan and allocate collection and delivery tasks to our Support Drivers with the appropriate skill set and their respective operating geography through Salesforce (system). Plan job for works preparation (SLG, cone offs and letter drop) using Salesforce to ensure all materials and equipment are delivered to the correct address and are set up ahead of the start of works. Job details should be fully compliant with all traffic management / streetworks legislation to avoid any fixed penalty notices/permit fines. Ensure that Support Drivers maintain a healthy and safe work environment and endorse the Thames Water Health & Safety commitment. Manage, allocate and prioritise the Support Drivers' work stack to meet priority jobs (2 hour/4 hour) that need to be completed. Monitor the progress of jobs by regular updates from the planning team, dig teams (gangs) and supervisors to identify if any additional materials, plant, or equipment are required. Provide daily reports of resource utilisation and planned/ reactive jobs completed to maintain Inventory Field Operations service commitments. Monitor collections to ensure no overruns and daily engagement with the planning team to ensure that permit end dates do not expire - any potential fines should be immediately escalated to supervisors. Track Salesforce for work with a forecasted completion date to plan site inspections and site clearance for support drivers. Provide a weekly report on expected weekend work to ensure resources and materials are made available. Base Location - Kidlington - OX5 1QT. Working Pattern or Hours - 45 hours per week, Monday-Friday. 7:30 am - 5 pm. What you should bring to the role To thrive in this role, the essential criteria you'll need are: Need to be organised and have a good understanding of work management processes and systems. You will have excellent attention to detail and good scheduling/ planning skills. Competent to work with business-critical systems such as Salesforce, SAP, Microsoft Excel, Outlook, and Word. Excellent verbal and written communication skills. What's in it for you? Salary starting from £31,600 per annum, depending on your level of experience. 24 days holiday per year, increasing to 28 with the length of service. (Plus bank holidays) Contributory pension - Defined Contribution - Maximum of 12% -2x employee contribution. Personal Medical Assessments - Open to all once a year. Performance-related pay plan directly linked to company performance measures and targets Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world's water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Aug 15, 2026
Full time
The Thames Water Inventory and Supply team are the custodian of network & critical materials, field engineering parts & tools and mobile plant, which are managed through our distribution centres, strategic distribution hubs and depots. Operating on a 24/7 -365 basis to provide real-time distribution and equipment service to support the Thames Water businesses in meeting our service commitments. Will be responsible for understanding resource requirements and constraints to prioritise our resources effectively in order to support the demands of the field engineers' work. What you'll be doing as a Logistics Scheduler This role carries a high level of responsibility and requires an organised person who is able to plan efficiently, will engage well within the team and has the ability to provide clear communication out to the wider stakeholders involved. Engage with the Planning team and Enablers to ascertain workload and requirements to prioritise jobs both on a planned and reactive basis. Plan and allocate collection and delivery tasks to our Support Drivers with the appropriate skill set and their respective operating geography through Salesforce (system). Plan job for works preparation (SLG, cone offs and letter drop) using Salesforce to ensure all materials and equipment are delivered to the correct address and are set up ahead of the start of works. Job details should be fully compliant with all traffic management / streetworks legislation to avoid any fixed penalty notices/permit fines. Ensure that Support Drivers maintain a healthy and safe work environment and endorse the Thames Water Health & Safety commitment. Manage, allocate and prioritise the Support Drivers' work stack to meet priority jobs (2 hour/4 hour) that need to be completed. Monitor the progress of jobs by regular updates from the planning team, dig teams (gangs) and supervisors to identify if any additional materials, plant, or equipment are required. Provide daily reports of resource utilisation and planned/ reactive jobs completed to maintain Inventory Field Operations service commitments. Monitor collections to ensure no overruns and daily engagement with the planning team to ensure that permit end dates do not expire - any potential fines should be immediately escalated to supervisors. Track Salesforce for work with a forecasted completion date to plan site inspections and site clearance for support drivers. Provide a weekly report on expected weekend work to ensure resources and materials are made available. Base Location - Kidlington - OX5 1QT. Working Pattern or Hours - 45 hours per week, Monday-Friday. 7:30 am - 5 pm. What you should bring to the role To thrive in this role, the essential criteria you'll need are: Need to be organised and have a good understanding of work management processes and systems. You will have excellent attention to detail and good scheduling/ planning skills. Competent to work with business-critical systems such as Salesforce, SAP, Microsoft Excel, Outlook, and Word. Excellent verbal and written communication skills. What's in it for you? Salary starting from £31,600 per annum, depending on your level of experience. 24 days holiday per year, increasing to 28 with the length of service. (Plus bank holidays) Contributory pension - Defined Contribution - Maximum of 12% -2x employee contribution. Personal Medical Assessments - Open to all once a year. Performance-related pay plan directly linked to company performance measures and targets Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world's water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Keep Repairs Moving. Make a Difference Every Day. Are you organised, customer-focused and great at juggling priorities? Join Peabody as a Scheduler and play a key role in keeping our repairs and maintenance service running smoothly for residents. You'll coordinate operatives and contractors, manage changing workloads, and ensure repairs are completed safely, efficiently and on time. Working closely with customers and operational teams, you'll be at the heart of delivering an excellent service. What we're looking for Experience in scheduling, planning, coordination or administration within a fast-paced environment Strong organisational and communication skills Confident using Microsoft Office and operational systems A proactive, solution-focused approach Excellent customer service skills and the ability to build strong relationships Experience within repairs, maintenance, housing or construction is a plus You'll be Organised, adaptable and calm under pressure Customer-focused and committed to delivering great service A strong communicator who enjoys working with people Positive, proactive and motivated to solve problems A supportive team player who embraces continuous improvement If you thrive in a busy environment and enjoy making things happen behind the scenes, we'd love to hear from you.
Aug 15, 2026
Full time
Keep Repairs Moving. Make a Difference Every Day. Are you organised, customer-focused and great at juggling priorities? Join Peabody as a Scheduler and play a key role in keeping our repairs and maintenance service running smoothly for residents. You'll coordinate operatives and contractors, manage changing workloads, and ensure repairs are completed safely, efficiently and on time. Working closely with customers and operational teams, you'll be at the heart of delivering an excellent service. What we're looking for Experience in scheduling, planning, coordination or administration within a fast-paced environment Strong organisational and communication skills Confident using Microsoft Office and operational systems A proactive, solution-focused approach Excellent customer service skills and the ability to build strong relationships Experience within repairs, maintenance, housing or construction is a plus You'll be Organised, adaptable and calm under pressure Customer-focused and committed to delivering great service A strong communicator who enjoys working with people Positive, proactive and motivated to solve problems A supportive team player who embraces continuous improvement If you thrive in a busy environment and enjoy making things happen behind the scenes, we'd love to hear from you.
Job Title: Repairs Planner Repairs Planner Location: Walton-On-Thames Rate: £17.84 per hour (Umbrella PAYE) Hours: 40 hours per week Contract: Temporary to Permanent Our client, a leading contractor delivering repairs and maintenance services within the social housing sector, is seeking an experienced Repairs Planner to join their team based in Walton-On-Thames. This is a busy and fast-paced role requiring excellent organisational skills, strong customer service experience, and the ability to effectively schedule and coordinate repair works for a team of operatives. Key Responsibilities Scheduling and planning repair and maintenance appointments for operatives. Managing and optimising diaries to ensure efficient delivery of repair works. Liaising with tenants, operatives, subcontractors, and internal departments. Monitoring the progress of jobs and rearranging appointments where necessary. Updating and maintaining accurate records on internal systems. Handling inbound and outbound calls relating to repairs and maintenance requests. Ensuring service levels and performance targets are met. Providing excellent customer service at all times. Requirements Previous experience working as a Repairs Planner, Scheduler, Works Planner, or similar role. Experience within social housing, housing repairs, property maintenance, or a similar environment is highly desirable. Strong administrative and organisational skills. Excellent communication and customer service abilities. Experience using scheduling or workforce management systems. Ability to work effectively under pressure and manage a high volume of tasks. What Our Client Offers £17.84 per hour (Umbrella PAYE). Full-time position, 40 hours per week. Opportunity to secure a permanent position following a successful temporary period. Stable, long-term work with an established social housing contractor. Supportive team environment and ongoing development opportunities. If you have experience coordinating repairs and maintenance works and are looking for your next opportunity within the social housing sector, please apply with your latest CV.
Aug 15, 2026
Seasonal
Job Title: Repairs Planner Repairs Planner Location: Walton-On-Thames Rate: £17.84 per hour (Umbrella PAYE) Hours: 40 hours per week Contract: Temporary to Permanent Our client, a leading contractor delivering repairs and maintenance services within the social housing sector, is seeking an experienced Repairs Planner to join their team based in Walton-On-Thames. This is a busy and fast-paced role requiring excellent organisational skills, strong customer service experience, and the ability to effectively schedule and coordinate repair works for a team of operatives. Key Responsibilities Scheduling and planning repair and maintenance appointments for operatives. Managing and optimising diaries to ensure efficient delivery of repair works. Liaising with tenants, operatives, subcontractors, and internal departments. Monitoring the progress of jobs and rearranging appointments where necessary. Updating and maintaining accurate records on internal systems. Handling inbound and outbound calls relating to repairs and maintenance requests. Ensuring service levels and performance targets are met. Providing excellent customer service at all times. Requirements Previous experience working as a Repairs Planner, Scheduler, Works Planner, or similar role. Experience within social housing, housing repairs, property maintenance, or a similar environment is highly desirable. Strong administrative and organisational skills. Excellent communication and customer service abilities. Experience using scheduling or workforce management systems. Ability to work effectively under pressure and manage a high volume of tasks. What Our Client Offers £17.84 per hour (Umbrella PAYE). Full-time position, 40 hours per week. Opportunity to secure a permanent position following a successful temporary period. Stable, long-term work with an established social housing contractor. Supportive team environment and ongoing development opportunities. If you have experience coordinating repairs and maintenance works and are looking for your next opportunity within the social housing sector, please apply with your latest CV.
Materials & Production Planner Production Scheduler Production Planning Coordinator Up to 30,000 + two Bonus Hybrid Working (Up to 2 Days from Home) Monday to Friday Permanent Introduction Acorn by Synergie is recruiting a Materials & Production Planner to join a busy manufacturing business. This is an excellent opportunity for an organised and analytical planner with experience in production planning, scheduling, supply chain, or order management to play a key role in ensuring customer demand is balanced with production capacity. Working closely with Customer Service, Supply Chain, Production, Purchasing, Dispatch, Quality, and Product Engineering teams, you'll manage the short-term production plan, coordinate customer orders, and help deliver products on time while maintaining accurate planning data within the ERP system. What We Offer Salary up to 30,000 , depending on experience. Performance bonus. Hybrid working with up to 2 days per week from home . Monday to Friday working pattern. Supportive team environment. Opportunity to develop your career within a growing manufacturing business. Key Duties Manage the short-term production plan and customer order schedule within agreed planning parameters. Balance customer demand with available production capacity. Work closely with Customer Service and Supply Chain teams to review demand and confirm achievable delivery dates. Communicate production risks, delays, and schedule changes to key stakeholders. Assess capacity constraints and support bottleneck reduction and backlog management. Adjust production priorities and process daily and weekly schedule changes, including urgent orders and workload balancing. Enter and maintain customer orders accurately within the ERP system. Create and release production orders, ensuring all checks are completed before release. Monitor production shortfalls and coordinate rescheduling, lead time changes, and order closures. Respond to lead time and order enquiries via internal systems, email, and SharePoint. Prepare production documentation and escalate issues where required. Liaise with Purchasing and Dispatch regarding production and delivery commitments. Attend daily planning meetings and maintain accurate planning records and system data. Requirements GCSE Grade C (or equivalent) in Maths and English. Previous experience in production planning, scheduling, supply chain, order management, customer service, or a similar operational environment. Experience using ERP systems with accurate data entry skills. Good knowledge of Microsoft Office, including Excel, Word, Outlook, and PowerPoint. Experience of Fourth Shift, SAP, or similar ERP systems is advantageous. Strong planning, organisational, and problem-solving skills. Excellent attention to detail with the ability to manage complex data accurately. Strong communication skills with the confidence to work across multiple departments. Ability to work independently while managing changing priorities in a fast-paced environment. Interested? Apply today with your up-to-date CV to be considered for this Materials & Production Planner , Production Scheduler , Production Planning Coordinator , or Production Planner opportunity. Acorn by Synergie acts as an employment agency for permanent recruitment.
Aug 15, 2026
Full time
Materials & Production Planner Production Scheduler Production Planning Coordinator Up to 30,000 + two Bonus Hybrid Working (Up to 2 Days from Home) Monday to Friday Permanent Introduction Acorn by Synergie is recruiting a Materials & Production Planner to join a busy manufacturing business. This is an excellent opportunity for an organised and analytical planner with experience in production planning, scheduling, supply chain, or order management to play a key role in ensuring customer demand is balanced with production capacity. Working closely with Customer Service, Supply Chain, Production, Purchasing, Dispatch, Quality, and Product Engineering teams, you'll manage the short-term production plan, coordinate customer orders, and help deliver products on time while maintaining accurate planning data within the ERP system. What We Offer Salary up to 30,000 , depending on experience. Performance bonus. Hybrid working with up to 2 days per week from home . Monday to Friday working pattern. Supportive team environment. Opportunity to develop your career within a growing manufacturing business. Key Duties Manage the short-term production plan and customer order schedule within agreed planning parameters. Balance customer demand with available production capacity. Work closely with Customer Service and Supply Chain teams to review demand and confirm achievable delivery dates. Communicate production risks, delays, and schedule changes to key stakeholders. Assess capacity constraints and support bottleneck reduction and backlog management. Adjust production priorities and process daily and weekly schedule changes, including urgent orders and workload balancing. Enter and maintain customer orders accurately within the ERP system. Create and release production orders, ensuring all checks are completed before release. Monitor production shortfalls and coordinate rescheduling, lead time changes, and order closures. Respond to lead time and order enquiries via internal systems, email, and SharePoint. Prepare production documentation and escalate issues where required. Liaise with Purchasing and Dispatch regarding production and delivery commitments. Attend daily planning meetings and maintain accurate planning records and system data. Requirements GCSE Grade C (or equivalent) in Maths and English. Previous experience in production planning, scheduling, supply chain, order management, customer service, or a similar operational environment. Experience using ERP systems with accurate data entry skills. Good knowledge of Microsoft Office, including Excel, Word, Outlook, and PowerPoint. Experience of Fourth Shift, SAP, or similar ERP systems is advantageous. Strong planning, organisational, and problem-solving skills. Excellent attention to detail with the ability to manage complex data accurately. Strong communication skills with the confidence to work across multiple departments. Ability to work independently while managing changing priorities in a fast-paced environment. Interested? Apply today with your up-to-date CV to be considered for this Materials & Production Planner , Production Scheduler , Production Planning Coordinator , or Production Planner opportunity. Acorn by Synergie acts as an employment agency for permanent recruitment.
Howells Solutions Limited
Kingston Upon Thames, London
Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, temporary (3 months with the potential to extend) Based in Kingston-upon-Thames 13.46 per hour, 40 hour week Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, working on repairs and maintenance within social housing. This roles is a full time, ongoing temporary position (around 3 months with the potential to extend), based in Kingston-upon-Thames. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. If you are interested please apply online now or call Lucy on (phone number removed)!
Aug 15, 2026
Seasonal
Repairs Planner / Scheduler - Social Housing Repairs & Maintenance Full-Time, temporary (3 months with the potential to extend) Based in Kingston-upon-Thames 13.46 per hour, 40 hour week Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! Here at Howells, we are working with a leading, UK contractor to find an experienced and proactive Repairs Planner / Scheduler to join their team, working on repairs and maintenance within social housing. This roles is a full time, ongoing temporary position (around 3 months with the potential to extend), based in Kingston-upon-Thames. For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software. Planner / Scheduler Responsibilities: Managing calls on system Managing operatives diaries General administration Planning repairs and maintenance requests to the relevant operative Ensure trade skill sets and location parameters are working effectively Liaising with operatives, tenants and the Client Document Control - Ensure worksheets are received and checked Work towards individual and client KPI's Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works Tracking and monitoring to completion Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules Organisation of external supply companies Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. If you are interested please apply online now or call Lucy on (phone number removed)!
NMS Recruit Ltd t/a Russell Taylor Group
Whitefield, Manchester
Helpdesk Service Coordinator - Facilities - 28,000 + 10% Bonus + Healthcare + Pension We are recruiting for a growing organisation who are looking for two Helpdesk Service Coordinators to work in their head office in North Manchester on their Service Helpdesk, these are expansion roles due to increased national contracts won. Account managing their clients service and maintenance requirements, workload scheduling, planning PPM works and reactive callouts. This role is a full-time office-based role, not hybrid however there is flexibility on start and finish times, Monday to Friday, no Weekends or evenings required. Helpdesk Service Coordinator - Package Salary 28,000 10% Bonus Healthcare Plan 2 paid CSR Days Private Pension 23 Days holiday rising to 28 with service + Bank Holidays Helpdesk Service Coordinator - Requirements Used to working on a busy helpdesk - Desirable Scheduling of Engineers workloads - Desirable Full Driving Licence - Desirable IT Skills and Reporting on CAFM systems - Desirable These roles would suit people who has worked within Facilities Management, Construction, Industrial Maintenance, or a Hire organisation or within other similar industries where service engineers workloads are scheduled. We will accept applications from those who have worked as a Help desk Coordinator, Helpdesk Team Leader, Service Co-ordinator, Engineering Co-ordinator, Helpdesk Technician, Service coordinator, Service Scheduler, Helpdesk Support, Service planner, Help Desk Engineer, Helpdesk Coordinator. Russell Taylor acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
Aug 15, 2026
Full time
Helpdesk Service Coordinator - Facilities - 28,000 + 10% Bonus + Healthcare + Pension We are recruiting for a growing organisation who are looking for two Helpdesk Service Coordinators to work in their head office in North Manchester on their Service Helpdesk, these are expansion roles due to increased national contracts won. Account managing their clients service and maintenance requirements, workload scheduling, planning PPM works and reactive callouts. This role is a full-time office-based role, not hybrid however there is flexibility on start and finish times, Monday to Friday, no Weekends or evenings required. Helpdesk Service Coordinator - Package Salary 28,000 10% Bonus Healthcare Plan 2 paid CSR Days Private Pension 23 Days holiday rising to 28 with service + Bank Holidays Helpdesk Service Coordinator - Requirements Used to working on a busy helpdesk - Desirable Scheduling of Engineers workloads - Desirable Full Driving Licence - Desirable IT Skills and Reporting on CAFM systems - Desirable These roles would suit people who has worked within Facilities Management, Construction, Industrial Maintenance, or a Hire organisation or within other similar industries where service engineers workloads are scheduled. We will accept applications from those who have worked as a Help desk Coordinator, Helpdesk Team Leader, Service Co-ordinator, Engineering Co-ordinator, Helpdesk Technician, Service coordinator, Service Scheduler, Helpdesk Support, Service planner, Help Desk Engineer, Helpdesk Coordinator. Russell Taylor acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
NMS Recruit Ltd t/a Russell Taylor Group
Whitefield, Manchester
Small Works Technical Estimator - Facilities - upto 30,000 + 10% Bonus + Healthcare + Pension We are recruiting for a growing organisation who are looking for for a Small Works Estimator to work in their head office in North Manchester who will be responsible for pulling together small works quotes/pricing and then following them through with the client and engineering teams This is an expansion role due to increased national contracts won. This role will need someone who has costing their clients service and maintenance reactive workload and projects. This role is a full-time office-based role, not hybrid however there is flexibility on start and finish times, Monday to Friday, no Weekends or evenings required. Small Works Technical Estimator - Package Salary upto 30,000 10% Bonus Healthcare Plan 2 paid CSR Days Private Pension 23 Days holiday rising to 28 with service + Bank Holidays Small Works Technical Estimator - Requirements Used to working on a busy helpdesk - Desirable Scheduling of Engineers workloads - Desirable Full Driving Licence - Desirable IT Skills and Reporting on CAFM systems - Desirable This role would suit people who has worked within Facilities Management, Construction, Industrial Maintenance, or a Hire organisation or within other similar industries where service engineers extra repairs / small projects works need to be costed / priced and quotes put together and sent for approval by the client. Then scheduled, compleated, closed off and invoiced. We will accept applications from those who have worked as a Technical Estimator, Small works Estimator, Technical Estimator, Applications Engineer, Estimation, QS, Small works Manager, Estimation Technician, Service Co-ordinator, Engineering Co-ordinator, Helpdesk Technician, Service coordinator, Service Scheduler, Helpdesk Support, Service Planner, Help Desk Engineer, Helpdesk Coordinator, Planner, Scheduler. Russell Taylor acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
Aug 15, 2026
Full time
Small Works Technical Estimator - Facilities - upto 30,000 + 10% Bonus + Healthcare + Pension We are recruiting for a growing organisation who are looking for for a Small Works Estimator to work in their head office in North Manchester who will be responsible for pulling together small works quotes/pricing and then following them through with the client and engineering teams This is an expansion role due to increased national contracts won. This role will need someone who has costing their clients service and maintenance reactive workload and projects. This role is a full-time office-based role, not hybrid however there is flexibility on start and finish times, Monday to Friday, no Weekends or evenings required. Small Works Technical Estimator - Package Salary upto 30,000 10% Bonus Healthcare Plan 2 paid CSR Days Private Pension 23 Days holiday rising to 28 with service + Bank Holidays Small Works Technical Estimator - Requirements Used to working on a busy helpdesk - Desirable Scheduling of Engineers workloads - Desirable Full Driving Licence - Desirable IT Skills and Reporting on CAFM systems - Desirable This role would suit people who has worked within Facilities Management, Construction, Industrial Maintenance, or a Hire organisation or within other similar industries where service engineers extra repairs / small projects works need to be costed / priced and quotes put together and sent for approval by the client. Then scheduled, compleated, closed off and invoiced. We will accept applications from those who have worked as a Technical Estimator, Small works Estimator, Technical Estimator, Applications Engineer, Estimation, QS, Small works Manager, Estimation Technician, Service Co-ordinator, Engineering Co-ordinator, Helpdesk Technician, Service coordinator, Service Scheduler, Helpdesk Support, Service Planner, Help Desk Engineer, Helpdesk Coordinator, Planner, Scheduler. Russell Taylor acts as an employment agency in respect of this position. Please note, due to a high volume of applications, you may not receive a response if unsuccessful Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.
Our leading Aerospace and Defence client is looking for a Material Planner to join its Production Operations team at Ampthill. This role is responsible for ensuring materials are available to support production schedules across complex defence manufacturing programmes. Working closely with Manufacturing, Stores, Procurement and the Master Scheduler, you'll manage material availability, monitor supply chain performance and ensure production plans remain on schedule. This is an excellent opportunity for someone with a strong materials planning or supply chain background who enjoys working in a fast-paced manufacturing environment. Key Responsibilities Report material status to the Master Scheduler, highlighting shortages and potential production delays. Work closely with Manufacturing and Stores to ensure production schedules are achieved. Raise purchase requisitions in SAP in line with agreed service level agreements. Coordinate material shipments and returns between on-site and off-site locations. Monitor programme material requirements and expedite outstanding deliveries. Identify material shortages and proactively resolve supply issues. Utilise MRP reports to ensure materials are ordered and delivered to support production. Prioritise production kits in line with manufacturing build plans. Maintain action trackers and ensure stakeholders are accountable for delivering actions. Support continuous material flow across multiple manufacturing programmes. Essential Skills & Experience Experience within a manufacturing environment, ideally Aerospace, Defence, Automotive or another regulated industry. Previous experience in Material Planning, Production Planning, Supply Chain or Inventory Control. Strong understanding of MRP systems, Bills of Materials (BOMs) and material control processes. Good working knowledge of SAP, including material management and purchase requisitions. Experience managing Line of Balance (LOB) reports and supporting shop floor kitting activities. Strong Microsoft Excel skills (macro knowledge advantageous). Excellent organisational, communication and problem-solving skills. Ability to prioritise workload and manage multiple tasks simultaneously. Strong stakeholder management skills with the confidence to chase actions and drive delivery. Desirable Experience Aerospace or Defence manufacturing. Logistics or Supply Chain background with an interest in moving into Materials Planning. Experience supporting complex production or engineering programmes. Key Competencies Planning & Organisation Communication & Collaboration Accountability & Ownership Customer Focus Problem Solving Adaptability Results-Driven Mindset About the Team Production Operations team of approximately 10 people. Primarily a desk-based planning role with regular interaction across Manufacturing, Stores and Procurement. Strong emphasis on SAP, planning and coordination rather than hands-on production.
Aug 15, 2026
Full time
Our leading Aerospace and Defence client is looking for a Material Planner to join its Production Operations team at Ampthill. This role is responsible for ensuring materials are available to support production schedules across complex defence manufacturing programmes. Working closely with Manufacturing, Stores, Procurement and the Master Scheduler, you'll manage material availability, monitor supply chain performance and ensure production plans remain on schedule. This is an excellent opportunity for someone with a strong materials planning or supply chain background who enjoys working in a fast-paced manufacturing environment. Key Responsibilities Report material status to the Master Scheduler, highlighting shortages and potential production delays. Work closely with Manufacturing and Stores to ensure production schedules are achieved. Raise purchase requisitions in SAP in line with agreed service level agreements. Coordinate material shipments and returns between on-site and off-site locations. Monitor programme material requirements and expedite outstanding deliveries. Identify material shortages and proactively resolve supply issues. Utilise MRP reports to ensure materials are ordered and delivered to support production. Prioritise production kits in line with manufacturing build plans. Maintain action trackers and ensure stakeholders are accountable for delivering actions. Support continuous material flow across multiple manufacturing programmes. Essential Skills & Experience Experience within a manufacturing environment, ideally Aerospace, Defence, Automotive or another regulated industry. Previous experience in Material Planning, Production Planning, Supply Chain or Inventory Control. Strong understanding of MRP systems, Bills of Materials (BOMs) and material control processes. Good working knowledge of SAP, including material management and purchase requisitions. Experience managing Line of Balance (LOB) reports and supporting shop floor kitting activities. Strong Microsoft Excel skills (macro knowledge advantageous). Excellent organisational, communication and problem-solving skills. Ability to prioritise workload and manage multiple tasks simultaneously. Strong stakeholder management skills with the confidence to chase actions and drive delivery. Desirable Experience Aerospace or Defence manufacturing. Logistics or Supply Chain background with an interest in moving into Materials Planning. Experience supporting complex production or engineering programmes. Key Competencies Planning & Organisation Communication & Collaboration Accountability & Ownership Customer Focus Problem Solving Adaptability Results-Driven Mindset About the Team Production Operations team of approximately 10 people. Primarily a desk-based planning role with regular interaction across Manufacturing, Stores and Procurement. Strong emphasis on SAP, planning and coordination rather than hands-on production.
We have an exciting opportunity to join Thames Water as a Day Process Controller. As the Process Controller, you will find that no working day is the same. This will provide a very interesting, challenging, and rewarding working environment. You will receive full training and support for the Health & Safety, technical and process requirements related to the plant. What you'll be doing as a Day Process Controller This role will involve controlling the work processes' day-to-day operation. The successful candidate would be responsible for operating the site according to internal company requirements, a regulatory quality standard, and meeting customer demand. Maximising sludge throughputs from the Sewage Treatment Works across to the THP plant. Processing faults and advising suitable rectification, raising issues to the Maintenance Scheduler or Performance Managers as required. Carrying out isolations to plant and issuing Permits to work as part of a safe system of work. Assisting with on-site capital project works, coordinating maintenance and operational personnel, and raising reactive work when required. Monitoring stock levels and requesting and taking deliveries as required. Monitoring, collating, and reporting data to ensure that statutory and regulatory compliance is met. Undertaking safety and security checks and taking responsibility for the health and safety of yourself and your colleagues. Base Location : Riverside - Rainham, Essex - RM13 8QS. Working Pattern or hours: 38 Hours per week - Monday-Friday from 7:30 am to 3:36 pm. What should you bring to the role? The essential criteria to help you succeed in this role are: Experience working in an operational manufacturing production environment. Experience managing or controlling industrial processes in a similar industry. Ability to work unsupervised and be prepared to cover shifts if required. Understanding of operational health and safety procedures and perimeters. Full UK Driving Licence Required. Additional skills and experiences would be great to have: Completion of an Engineering NVQ level 2, BTEC, or equivalent is highly desirable. Previous experience with SCADA systems would be an advantage. What's in it for you? Offering a salary up to £45,000 per annum, depending on skills and experience. Annual Leave - 24 days holiday per year, increasing to 28 with the length of service. (Plus bank holidays). Pension: Maximum of 12% = 2x employee contribution. Performance Related Pay Plan (PRPP): Max (of salary) = 6%. On Target (of salary) = 3%. Personal Medical Assessments - Open to all once a year. Benefits on Tap, access to discounts, cashback and instant vouchers. Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid. Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay! Ongoing performance development reviews to help you be your best and identify growth opportunities. Access to lots of benefits to help you take care of your and your family's health and well-being, and your finances - from annual health MOTs and access to physiotherapy and counselling to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Aug 15, 2026
Full time
We have an exciting opportunity to join Thames Water as a Day Process Controller. As the Process Controller, you will find that no working day is the same. This will provide a very interesting, challenging, and rewarding working environment. You will receive full training and support for the Health & Safety, technical and process requirements related to the plant. What you'll be doing as a Day Process Controller This role will involve controlling the work processes' day-to-day operation. The successful candidate would be responsible for operating the site according to internal company requirements, a regulatory quality standard, and meeting customer demand. Maximising sludge throughputs from the Sewage Treatment Works across to the THP plant. Processing faults and advising suitable rectification, raising issues to the Maintenance Scheduler or Performance Managers as required. Carrying out isolations to plant and issuing Permits to work as part of a safe system of work. Assisting with on-site capital project works, coordinating maintenance and operational personnel, and raising reactive work when required. Monitoring stock levels and requesting and taking deliveries as required. Monitoring, collating, and reporting data to ensure that statutory and regulatory compliance is met. Undertaking safety and security checks and taking responsibility for the health and safety of yourself and your colleagues. Base Location : Riverside - Rainham, Essex - RM13 8QS. Working Pattern or hours: 38 Hours per week - Monday-Friday from 7:30 am to 3:36 pm. What should you bring to the role? The essential criteria to help you succeed in this role are: Experience working in an operational manufacturing production environment. Experience managing or controlling industrial processes in a similar industry. Ability to work unsupervised and be prepared to cover shifts if required. Understanding of operational health and safety procedures and perimeters. Full UK Driving Licence Required. Additional skills and experiences would be great to have: Completion of an Engineering NVQ level 2, BTEC, or equivalent is highly desirable. Previous experience with SCADA systems would be an advantage. What's in it for you? Offering a salary up to £45,000 per annum, depending on skills and experience. Annual Leave - 24 days holiday per year, increasing to 28 with the length of service. (Plus bank holidays). Pension: Maximum of 12% = 2x employee contribution. Performance Related Pay Plan (PRPP): Max (of salary) = 6%. On Target (of salary) = 3%. Personal Medical Assessments - Open to all once a year. Benefits on Tap, access to discounts, cashback and instant vouchers. Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid. Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay! Ongoing performance development reviews to help you be your best and identify growth opportunities. Access to lots of benefits to help you take care of your and your family's health and well-being, and your finances - from annual health MOTs and access to physiotherapy and counselling to Cycle to Work schemes, shopping vouchers and life assurance. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
Ernest Gordon Recruitment Limited
Woolston, Warrington
Operations Coordinator (Training on Quality Assessing) 35,000 - 37,000 + Training on Quality + Monday to Friday + Days Only + Flexible Hours + Company Bonus Warrington, Cheshire Are you an Operations Coordinator or from a similar office-based role, who is comfortable with using various IT/Administration systems and on the phone, looking to upskill yourself and receive training quality assessing engineering work and processing vital data? On offer is the chance to join a growing a drainage and engineering company. They provide a wide range of services which you will be scheduling via the phone and through IT systems. As they are a growing company you will have the opportunity to receive training and progress your career into more senior roles across the business. In this role, you will be trained on reviewing the quality of drainage works through monitoring and assessing data from CCTV and inputting the information into the system. Following this, it will also be your duty to help organise workloads, deal with key clients via emails and on the phone. This role offers continued training and progression to help ypo become an integral asset to the business. It is a Monday to Friday role with flexible hours based on 8:00am to 5:00pm. This role would suit an Operations coordinator or similar who is looking to upskill themselves and receive training to make you an expert within a specialist engineering and drainage company that provides ongoing progression throughout the business. The Role: Receive training on assessing works on survey data and reports Support operations across the business Receive and make enquiries via the phone and emails Monday to Friday, hours based on 8:00am and 5:00pm The Person: Looking to receive training to specialise within the industry Comfortable using CRM and other IT systems Happy making enquiries and speak with clients via the phone and email Reference Number: BBBH26599 Operations, Coordinator, Planner, Scheduler, Scheduling, Admin, Administrator, Sales, Data. CCTV, Drainage, Warrington, Widnes, Runcorn, Liverpool, Manchester, Cheshire If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Aug 15, 2026
Full time
Operations Coordinator (Training on Quality Assessing) 35,000 - 37,000 + Training on Quality + Monday to Friday + Days Only + Flexible Hours + Company Bonus Warrington, Cheshire Are you an Operations Coordinator or from a similar office-based role, who is comfortable with using various IT/Administration systems and on the phone, looking to upskill yourself and receive training quality assessing engineering work and processing vital data? On offer is the chance to join a growing a drainage and engineering company. They provide a wide range of services which you will be scheduling via the phone and through IT systems. As they are a growing company you will have the opportunity to receive training and progress your career into more senior roles across the business. In this role, you will be trained on reviewing the quality of drainage works through monitoring and assessing data from CCTV and inputting the information into the system. Following this, it will also be your duty to help organise workloads, deal with key clients via emails and on the phone. This role offers continued training and progression to help ypo become an integral asset to the business. It is a Monday to Friday role with flexible hours based on 8:00am to 5:00pm. This role would suit an Operations coordinator or similar who is looking to upskill themselves and receive training to make you an expert within a specialist engineering and drainage company that provides ongoing progression throughout the business. The Role: Receive training on assessing works on survey data and reports Support operations across the business Receive and make enquiries via the phone and emails Monday to Friday, hours based on 8:00am and 5:00pm The Person: Looking to receive training to specialise within the industry Comfortable using CRM and other IT systems Happy making enquiries and speak with clients via the phone and email Reference Number: BBBH26599 Operations, Coordinator, Planner, Scheduler, Scheduling, Admin, Administrator, Sales, Data. CCTV, Drainage, Warrington, Widnes, Runcorn, Liverpool, Manchester, Cheshire If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Ernest Gordon Recruitment Limited
Worcester, Worcestershire
Operations Coordinator (Training on Quality Assessing) 35,000 - 37,000 + Training on Quality + Monday to Friday + Days Only + Flexible Hours + Company Bonus Worcester, Worcestershire Are you an Operations Coordinator or from a similar office-based role, who is comfortable with using various IT/Administration systems and on the phone, looking to upskill yourself and receive training quality assessing engineering work and processing vital data? On offer is the chance to join a growing a drainage and engineering company. They provide a wide range of services which you will be scheduling via the phone and through IT systems. As they are a growing company you will have the opportunity to receive training and progress your career into more senior roles across the business. In this role, you will be trained on reviewing the quality of drainage works through monitoring and assessing data from CCTV and inputting the information into the system. Following this, it will also be your duty to help organise workloads, deal with key clients via emails and on the phone. This role offers continued training and progression to help ypo become an integral asset to the business. It is a Monday to Friday role with flexible hours based on 8:00am to 5:00pm. This role would suit an Operations coordinator or similar who is looking to upskill themselves and receive training to make you an expert within a specialist engineering and drainage company that provides ongoing progression throughout the business. The Role: Receive training on assessing works on survey data and reports Support operations across the business Receive and make enquiries via the phone and emails Monday to Friday, hours based on 8:00am and 5:00pm The Person: Looking to receive training to specialise within the industry Comfortable using CRM and other IT systems Happy making enquiries and speak with clients via the phone and email Reference Number: BBBH26601 Operations, Coordinator, Planner, Scheduler, Scheduling, Admin, Administrator, Sales, Data. CCTV, Drainage, Worcester, Cheltenham, Evesham, Malvern, Bromsgrove, Worcestershire If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Aug 15, 2026
Full time
Operations Coordinator (Training on Quality Assessing) 35,000 - 37,000 + Training on Quality + Monday to Friday + Days Only + Flexible Hours + Company Bonus Worcester, Worcestershire Are you an Operations Coordinator or from a similar office-based role, who is comfortable with using various IT/Administration systems and on the phone, looking to upskill yourself and receive training quality assessing engineering work and processing vital data? On offer is the chance to join a growing a drainage and engineering company. They provide a wide range of services which you will be scheduling via the phone and through IT systems. As they are a growing company you will have the opportunity to receive training and progress your career into more senior roles across the business. In this role, you will be trained on reviewing the quality of drainage works through monitoring and assessing data from CCTV and inputting the information into the system. Following this, it will also be your duty to help organise workloads, deal with key clients via emails and on the phone. This role offers continued training and progression to help ypo become an integral asset to the business. It is a Monday to Friday role with flexible hours based on 8:00am to 5:00pm. This role would suit an Operations coordinator or similar who is looking to upskill themselves and receive training to make you an expert within a specialist engineering and drainage company that provides ongoing progression throughout the business. The Role: Receive training on assessing works on survey data and reports Support operations across the business Receive and make enquiries via the phone and emails Monday to Friday, hours based on 8:00am and 5:00pm The Person: Looking to receive training to specialise within the industry Comfortable using CRM and other IT systems Happy making enquiries and speak with clients via the phone and email Reference Number: BBBH26601 Operations, Coordinator, Planner, Scheduler, Scheduling, Admin, Administrator, Sales, Data. CCTV, Drainage, Worcester, Cheltenham, Evesham, Malvern, Bromsgrove, Worcestershire If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered renumeration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website.
Are you an experienced Scheduler, seeking a new permanent role in Hampshire? My client has an immediate opportunity for a Senior Scheduler to lead a small team, ensuring diaries of the trade operatives are optimised in line with the SLA, increasing productivity, reducing cost and maintaining outstanding customer service. Responsibilities: Manage workload to ensure completion of all jobs by the end of each working day. Allocating daily tasks, as per the requirements of the business to optimise productivity and achieve all KPIs. Undertake day to day line management of Schedulers, to include great conversations; escalating any serious performance or behaviour Ensure the case management database is kept up to date and accurate, and allocation of works tracked. Review quoted works with Supervisor / Surveyor before adding them to the SPO app, track approval, raise works, liaise with contractor updates for PO and instruct contractor once PO confirmed. Manage works to include ordering materials such as Kitchens via appropriate portal, ensure materials have been delivered in timely manner. Liaise with Disrepair Supervisor and contractor to manage works, confirm dates agreed, follow works through to completion, including arranging Surveyor to complete Post Inspections of works in a timely manner Ensure pre inspection and follow on works are scheduled and recorded within the required SLA to include confirmation letters to customers. Main point of contact for internal and external stakeholders, including working closely with the Legal team, customer relations and any other high profile complaints. Create monthly Disrepair reporting slides and submit to Healthy Homes Senior Operations Manager Requirements: A sound working knowledge of legal disrepair process and obligations as set out legally and through our regulator Knowledge of Microsoft Office packages including Outlook, Word, Excel and Teams Experience working in a busy office environment with reactive priorities always maintaining professional office conduct. Ability to communicate at all levels and with a variety of audiences. Communication skills to be both written and verbal. To apply, please attach a copy of your CV
Aug 14, 2026
Full time
Are you an experienced Scheduler, seeking a new permanent role in Hampshire? My client has an immediate opportunity for a Senior Scheduler to lead a small team, ensuring diaries of the trade operatives are optimised in line with the SLA, increasing productivity, reducing cost and maintaining outstanding customer service. Responsibilities: Manage workload to ensure completion of all jobs by the end of each working day. Allocating daily tasks, as per the requirements of the business to optimise productivity and achieve all KPIs. Undertake day to day line management of Schedulers, to include great conversations; escalating any serious performance or behaviour Ensure the case management database is kept up to date and accurate, and allocation of works tracked. Review quoted works with Supervisor / Surveyor before adding them to the SPO app, track approval, raise works, liaise with contractor updates for PO and instruct contractor once PO confirmed. Manage works to include ordering materials such as Kitchens via appropriate portal, ensure materials have been delivered in timely manner. Liaise with Disrepair Supervisor and contractor to manage works, confirm dates agreed, follow works through to completion, including arranging Surveyor to complete Post Inspections of works in a timely manner Ensure pre inspection and follow on works are scheduled and recorded within the required SLA to include confirmation letters to customers. Main point of contact for internal and external stakeholders, including working closely with the Legal team, customer relations and any other high profile complaints. Create monthly Disrepair reporting slides and submit to Healthy Homes Senior Operations Manager Requirements: A sound working knowledge of legal disrepair process and obligations as set out legally and through our regulator Knowledge of Microsoft Office packages including Outlook, Word, Excel and Teams Experience working in a busy office environment with reactive priorities always maintaining professional office conduct. Ability to communicate at all levels and with a variety of audiences. Communication skills to be both written and verbal. To apply, please attach a copy of your CV
Materials & Production Planner Production Scheduler Production Planning Coordinator Up to 30,000 + two Bonus Hybrid Working (Up to 2 Days from Home) Monday to Friday Permanent Introduction Acorn by Synergie is recruiting a Materials & Production Planner to join a busy manufacturing business. This is an excellent opportunity for an organised and analytical planner with experience in production planning, scheduling, supply chain, or order management to play a key role in ensuring customer demand is balanced with production capacity. Working closely with Customer Service, Supply Chain, Production, Purchasing, Dispatch, Quality, and Product Engineering teams, you'll manage the short-term production plan, coordinate customer orders, and help deliver products on time while maintaining accurate planning data within the ERP system. What We Offer Salary up to 30,000 , depending on experience. Performance bonus. Hybrid working with up to 2 days per week from home . Monday to Friday working pattern. Supportive team environment. Opportunity to develop your career within a growing manufacturing business. Key Duties Manage the short-term production plan and customer order schedule within agreed planning parameters. Balance customer demand with available production capacity. Work closely with Customer Service and Supply Chain teams to review demand and confirm achievable delivery dates. Communicate production risks, delays, and schedule changes to key stakeholders. Assess capacity constraints and support bottleneck reduction and backlog management. Adjust production priorities and process daily and weekly schedule changes, including urgent orders and workload balancing. Enter and maintain customer orders accurately within the ERP system. Create and release production orders, ensuring all checks are completed before release. Monitor production shortfalls and coordinate rescheduling, lead time changes, and order closures. Respond to lead time and order enquiries via internal systems, email, and SharePoint. Prepare production documentation and escalate issues where required. Liaise with Purchasing and Dispatch regarding production and delivery commitments. Attend daily planning meetings and maintain accurate planning records and system data. Requirements GCSE Grade C (or equivalent) in Maths and English. Previous experience in production planning, scheduling, supply chain, order management, customer service, or a similar operational environment. Experience using ERP systems with accurate data entry skills. Good knowledge of Microsoft Office, including Excel, Word, Outlook, and PowerPoint. Experience of Fourth Shift, SAP, or similar ERP systems is advantageous. Strong planning, organisational, and problem-solving skills. Excellent attention to detail with the ability to manage complex data accurately. Strong communication skills with the confidence to work across multiple departments. Ability to work independently while managing changing priorities in a fast-paced environment. Interested? Apply today with your up-to-date CV to be considered for this Materials & Production Planner , Production Scheduler , Production Planning Coordinator , or Production Planner opportunity. Acorn by Synergie acts as an employment agency for permanent recruitment.
Aug 14, 2026
Full time
Materials & Production Planner Production Scheduler Production Planning Coordinator Up to 30,000 + two Bonus Hybrid Working (Up to 2 Days from Home) Monday to Friday Permanent Introduction Acorn by Synergie is recruiting a Materials & Production Planner to join a busy manufacturing business. This is an excellent opportunity for an organised and analytical planner with experience in production planning, scheduling, supply chain, or order management to play a key role in ensuring customer demand is balanced with production capacity. Working closely with Customer Service, Supply Chain, Production, Purchasing, Dispatch, Quality, and Product Engineering teams, you'll manage the short-term production plan, coordinate customer orders, and help deliver products on time while maintaining accurate planning data within the ERP system. What We Offer Salary up to 30,000 , depending on experience. Performance bonus. Hybrid working with up to 2 days per week from home . Monday to Friday working pattern. Supportive team environment. Opportunity to develop your career within a growing manufacturing business. Key Duties Manage the short-term production plan and customer order schedule within agreed planning parameters. Balance customer demand with available production capacity. Work closely with Customer Service and Supply Chain teams to review demand and confirm achievable delivery dates. Communicate production risks, delays, and schedule changes to key stakeholders. Assess capacity constraints and support bottleneck reduction and backlog management. Adjust production priorities and process daily and weekly schedule changes, including urgent orders and workload balancing. Enter and maintain customer orders accurately within the ERP system. Create and release production orders, ensuring all checks are completed before release. Monitor production shortfalls and coordinate rescheduling, lead time changes, and order closures. Respond to lead time and order enquiries via internal systems, email, and SharePoint. Prepare production documentation and escalate issues where required. Liaise with Purchasing and Dispatch regarding production and delivery commitments. Attend daily planning meetings and maintain accurate planning records and system data. Requirements GCSE Grade C (or equivalent) in Maths and English. Previous experience in production planning, scheduling, supply chain, order management, customer service, or a similar operational environment. Experience using ERP systems with accurate data entry skills. Good knowledge of Microsoft Office, including Excel, Word, Outlook, and PowerPoint. Experience of Fourth Shift, SAP, or similar ERP systems is advantageous. Strong planning, organisational, and problem-solving skills. Excellent attention to detail with the ability to manage complex data accurately. Strong communication skills with the confidence to work across multiple departments. Ability to work independently while managing changing priorities in a fast-paced environment. Interested? Apply today with your up-to-date CV to be considered for this Materials & Production Planner , Production Scheduler , Production Planning Coordinator , or Production Planner opportunity. Acorn by Synergie acts as an employment agency for permanent recruitment.
Gill Cooke Personnel Ltd T/A The Recruitment Group
Administrator Location: Burton upon Trent, Staffordshire Pay Rate: £14.30 per hour Contract: Temporary The Recruitment Group is recruiting for our client based in Burton upon Trent, Staffordshire, who are looking for an Administrator to join their Service team. This is an excellent opportunity for an organised, proactive and customer-focused administrator who enjoys working in a fast-paced environment and is confident managing multiple priorities. The Role As an Administrator, you will provide effective administrative and coordination support to the Service department. You will play a key role in engineer scheduling, customer enquiries, parts logistics, case management and service documentation, helping to ensure the smooth and efficient day-to-day running of Service operations. You will also support departmental KPIs and help deliver a high standard of customer service to both internal and external customers. Working Hours . Monday to Thursday: 08:30am to 5:00pm, including a 1-hour unpaid lunch break. . Friday: 08:00am to 4:30pm, including a 1-hour unpaid lunch break. . Total paid hours: 37.5 hours per week. Key Responsibilities . Schedule field-based engineers and Service Partners using the CRM system, ensuring appropriate use of skill sets and maximum productivity. . Organise parts for engineers, ensuring items are dispatched from the warehouse and arranging third-party transport where required. . Prepare relevant paperwork and purchase orders for parts and logistics. . Liaise with Technical Engineering Managers regarding engineer productivity, critical sites and jobs. . Support the delivery of projects alongside individual one-off service cases. . Provide excellent customer service by handling telephone enquiries and responding to emails promptly and professionally. . Work collaboratively with schedulers and members of the Service department to resolve resourcing challenges and provide customers with the best possible attendance dates. . Prepare relevant Risk Assessments and Method Statements for service cases. . Accurately and methodically document all transactions. . Assist with the Service inbox, dealing with customer queries and raising cases for call-outs, quoted works and commissioning. . Provide timely updates to customers and internal stakeholders. . Support the achievement of company and departmental KPIs. . Manage day-to-day customer orders, logistical despatch, service works billing and general customer enquiries. . Maintain effective management of the Service inbox. . Ensure timely and professional communication with all customers, both internal and external. . Carry out any other duties required to ensure the department operates efficiently. About You The successful candidate will be: . Highly organised with strong administrative and organisational skills. . Customer-focused with a strong commitment to delivering excellent service. . Confident using IT and Microsoft packages, with the ability and willingness to learn new systems. . Numerate with strong attention to detail. . Proactive, enthusiastic and self-motivated. . Able to prioritise workload and manage multiple tasks effectively. . Comfortable working independently using your own initiative as well as being part of a wider team. . Responsible, dependable and flexible in your approach. . Comfortable working within a KPI-driven environment with a strong focus on accuracy, efficiency and service delivery. Why Apply? This is a great opportunity to join a busy Service department where you will play an important role in supporting engineers, customers and the wider operational team. Pay Rate: £14.30 per hour If you have strong administration skills, excellent attention to detail and a customer-focused approach, we would love to hear from you. How to Apply To apply, please contact: Email: (url removed) Telephone: (phone number removed) Mobile: (phone number removed) If you would like to know how we will store and process your data, please visit The Recruitment Group's home page to read their GDPR Data Protection information.
Aug 14, 2026
Seasonal
Administrator Location: Burton upon Trent, Staffordshire Pay Rate: £14.30 per hour Contract: Temporary The Recruitment Group is recruiting for our client based in Burton upon Trent, Staffordshire, who are looking for an Administrator to join their Service team. This is an excellent opportunity for an organised, proactive and customer-focused administrator who enjoys working in a fast-paced environment and is confident managing multiple priorities. The Role As an Administrator, you will provide effective administrative and coordination support to the Service department. You will play a key role in engineer scheduling, customer enquiries, parts logistics, case management and service documentation, helping to ensure the smooth and efficient day-to-day running of Service operations. You will also support departmental KPIs and help deliver a high standard of customer service to both internal and external customers. Working Hours . Monday to Thursday: 08:30am to 5:00pm, including a 1-hour unpaid lunch break. . Friday: 08:00am to 4:30pm, including a 1-hour unpaid lunch break. . Total paid hours: 37.5 hours per week. Key Responsibilities . Schedule field-based engineers and Service Partners using the CRM system, ensuring appropriate use of skill sets and maximum productivity. . Organise parts for engineers, ensuring items are dispatched from the warehouse and arranging third-party transport where required. . Prepare relevant paperwork and purchase orders for parts and logistics. . Liaise with Technical Engineering Managers regarding engineer productivity, critical sites and jobs. . Support the delivery of projects alongside individual one-off service cases. . Provide excellent customer service by handling telephone enquiries and responding to emails promptly and professionally. . Work collaboratively with schedulers and members of the Service department to resolve resourcing challenges and provide customers with the best possible attendance dates. . Prepare relevant Risk Assessments and Method Statements for service cases. . Accurately and methodically document all transactions. . Assist with the Service inbox, dealing with customer queries and raising cases for call-outs, quoted works and commissioning. . Provide timely updates to customers and internal stakeholders. . Support the achievement of company and departmental KPIs. . Manage day-to-day customer orders, logistical despatch, service works billing and general customer enquiries. . Maintain effective management of the Service inbox. . Ensure timely and professional communication with all customers, both internal and external. . Carry out any other duties required to ensure the department operates efficiently. About You The successful candidate will be: . Highly organised with strong administrative and organisational skills. . Customer-focused with a strong commitment to delivering excellent service. . Confident using IT and Microsoft packages, with the ability and willingness to learn new systems. . Numerate with strong attention to detail. . Proactive, enthusiastic and self-motivated. . Able to prioritise workload and manage multiple tasks effectively. . Comfortable working independently using your own initiative as well as being part of a wider team. . Responsible, dependable and flexible in your approach. . Comfortable working within a KPI-driven environment with a strong focus on accuracy, efficiency and service delivery. Why Apply? This is a great opportunity to join a busy Service department where you will play an important role in supporting engineers, customers and the wider operational team. Pay Rate: £14.30 per hour If you have strong administration skills, excellent attention to detail and a customer-focused approach, we would love to hear from you. How to Apply To apply, please contact: Email: (url removed) Telephone: (phone number removed) Mobile: (phone number removed) If you would like to know how we will store and process your data, please visit The Recruitment Group's home page to read their GDPR Data Protection information.
Scheduler Location: Ashby de la Zouch - Hybrid Contract: Temporary 12 weeks + Full-time Pay: Up to £15.00 p/h The professional services team at SF Recruitment are looking for a Scheduler to coordinate patient visits, ensuring appointments run smoothly and safely. If you're organised, calm under pressure, and enjoy making a real difference to people's lives, this could be the perfect role for you. What you'll be doing: Managing and updating daily patient visit schedules Triaging and escalating patient calls as needed Coordinating efficient nurse visit routes and appointment windows Supporting the Scheduling Manager with KPIs, reporting, and service delivery Building strong working relationships with internal teams and healthcare partners Maintaining accurate documentation and ensuring compliance with procedures Keeping up to date with training, safeguarding, and regulatory requirements What we're looking for: Experience in scheduling, coordination, or appointment management Strong organisational skills and attention to detail Confident communicator across phone, email, and face-to-face Ability to manage fast-paced workloads and tight deadlines Competent with Microsoft Office Commitment to excellent customer service Experience working in a reactive environment is a bonus If this sounds like you, please apply with your up-to-date CV! Enhanced DBS and pre-employment checks GCSEs in Maths, English and IT (A Levels or admin qualifications are a bonus) You'll thrive here if you Enjoy problem-solving and staying one step ahead Work well in a team and keep communication flowing Stay calm and positive when things get busy Are proactive, flexible and eager to learn We're committed to creating an inclusive workplace with equal opportunities for all.
Aug 14, 2026
Seasonal
Scheduler Location: Ashby de la Zouch - Hybrid Contract: Temporary 12 weeks + Full-time Pay: Up to £15.00 p/h The professional services team at SF Recruitment are looking for a Scheduler to coordinate patient visits, ensuring appointments run smoothly and safely. If you're organised, calm under pressure, and enjoy making a real difference to people's lives, this could be the perfect role for you. What you'll be doing: Managing and updating daily patient visit schedules Triaging and escalating patient calls as needed Coordinating efficient nurse visit routes and appointment windows Supporting the Scheduling Manager with KPIs, reporting, and service delivery Building strong working relationships with internal teams and healthcare partners Maintaining accurate documentation and ensuring compliance with procedures Keeping up to date with training, safeguarding, and regulatory requirements What we're looking for: Experience in scheduling, coordination, or appointment management Strong organisational skills and attention to detail Confident communicator across phone, email, and face-to-face Ability to manage fast-paced workloads and tight deadlines Competent with Microsoft Office Commitment to excellent customer service Experience working in a reactive environment is a bonus If this sounds like you, please apply with your up-to-date CV! Enhanced DBS and pre-employment checks GCSEs in Maths, English and IT (A Levels or admin qualifications are a bonus) You'll thrive here if you Enjoy problem-solving and staying one step ahead Work well in a team and keep communication flowing Stay calm and positive when things get busy Are proactive, flexible and eager to learn We're committed to creating an inclusive workplace with equal opportunities for all.
Service Planner 26,000 - 27K South Manchester Well established Business Excellent opportunity to join this well-established business who are seeking a Planner / Scheduler to join their busy planning team. You will work as part of a close-knit team to support the field- based engineers. As a Service Planner your duties will include: Effective and efficient planning of Field based Engineers Scheduling work for field-based engineers. Ensuring engineer diaries are efficiently planned Arranging site access for engineers to ensure agreed response times are met. Maintaining service management system with correct, concise information. Day to day liaison with engineers reporting on scheduled progress. Deal with client and internal calls/emails and resolve queries efficiently. As a Service Planner you will have the following key skills: Good knowledge and experience with Microsoft Word & Excel Excellent communication skills and phone manner Ability to work as part of a busy team Self-motivated Good attention to detail Service Planner South Manchester 26 - 27K Well Established Business Please note - due to the number of applications we receive we are only able to contact those candidates that are successfully shortlisted for the position. If you do not hear from us within 7 days of your application then unfortunately you have been unsuccessful. By submitting your application you agree and accept to our privacy policy which can be found on the Gibson Hollyhomes website
Aug 14, 2026
Full time
Service Planner 26,000 - 27K South Manchester Well established Business Excellent opportunity to join this well-established business who are seeking a Planner / Scheduler to join their busy planning team. You will work as part of a close-knit team to support the field- based engineers. As a Service Planner your duties will include: Effective and efficient planning of Field based Engineers Scheduling work for field-based engineers. Ensuring engineer diaries are efficiently planned Arranging site access for engineers to ensure agreed response times are met. Maintaining service management system with correct, concise information. Day to day liaison with engineers reporting on scheduled progress. Deal with client and internal calls/emails and resolve queries efficiently. As a Service Planner you will have the following key skills: Good knowledge and experience with Microsoft Word & Excel Excellent communication skills and phone manner Ability to work as part of a busy team Self-motivated Good attention to detail Service Planner South Manchester 26 - 27K Well Established Business Please note - due to the number of applications we receive we are only able to contact those candidates that are successfully shortlisted for the position. If you do not hear from us within 7 days of your application then unfortunately you have been unsuccessful. By submitting your application you agree and accept to our privacy policy which can be found on the Gibson Hollyhomes website
