60 jobs found

Belmont Recruitment are currently recruiting for a Housing Solutions Officer to work with our client based in the Manchester area. This is a temporary role working full-time hours, Monday to Friday. Overview: The role holder will provide high quality support, advice and guidance to service users, working with individuals to assess their needs, manage risks and develop plans to support positive outcomes. The role will focus on preventing homelessness, supporting vulnerable residents and assisting service users to access appropriate housing options and support services. Main Duties: Providing advice, guidance and support to service users experiencing housing difficulties or at risk of homelessness Assessing individual needs, identifying risks and developing appropriate support plans Working with applicants to develop realistic and outcome-focused Personal Housing Plans to prevent homelessness Supporting service users to access appropriate statutory, voluntary and community-based services Providing housing options advice and assisting applicants to secure suitable accommodation Undertaking home visits and delivering housing advice and support within community locations and partner organisations where required Working closely with partner agencies and stakeholders to promote independence and positive outcomes for vulnerable residents Maintaining accurate records, updating systems and supporting performance monitoring requirements Providing advice and expertise to partner agencies and stakeholders regarding housing support and homelessness prevention Essential Criteria: Excellent working knowledge and understanding of homelessness legislation and housing advice provision Previous experience working within housing, homelessness or a related support service Experience assessing individual needs, managing risk and developing support plans Strong communication, negotiation and problem-solving skills Experience working with vulnerable individuals and supporting them to achieve positive outcomes Ability to work effectively with statutory and voluntary agencies Ability to manage a varied workload and maintain accurate records If your skills match the above criteria, please apply with your up-to-date CV

An exciting opportunity has emerged for a Housing Options Officer to join one of Adecco Public Sector's Local Authority clients in a temporary contract, initially for six months (but with every possibility of being extended).Our client is based close to North London and this is a full time role for 37 hours per week, Monday to Friday. Office attendance is required two days each week as you will be involved on the phone duty for the week. You will be dealing with any homeless approaches on the day when attending the office, and will hold a caseload (around 40) which will involve working from the initial stage of an approach through to making main duty decisions. The successful candidate will also be expected to complete s184 decisions, and will be working with people from all backgrounds and taking them right through from initial triage to prevention/relief/main duty.Due to the busy nature of the role, the client is keen for applicants to possess previous experience of: Interviewing clients and resolving all housing problems. Processing claims for homeless applications as required under Part VII of the Housing Act 1996 (as amended). Advising and preventing homelessness by offering the correct advice to clients approaching the Council as homeless. Assessing whether those who are threatened with homelessness qualify for private sector options under the Housing Act, Part VII, as amended. Having regard to the Homelessness Code of Guidance and the Council's Homelessness Prevention and resilience agenda. Sound knowledge of Housing and Homelessness Law and experience in resolving complex housing problems. Administrative skills to manage caseload and work effectively in a team of 6-8 officers Ability to deal with very demanding service users and partners, and have strong IT and admin skills. Updating PHP's (Personal Housing Plans)As the client is keen for the candidate to hit the ground running previous experience of carrying out a similar role with a local authority client in the last two years would be hugely beneficial. Strong knowledge of the Homelessness Reduction Act is also important, as would experience of using their in-house LOCATA system.Only applicants who feel they meet the above criteria, are happy to work in our client's office 2 days a week and can start on short notice (1-2 weeks maximum) need apply.

Job Title: Housing Officer Contract Type: Permanent Salary: £35,370.88 per annum (£38,923.44 is achieved after 12 months successful performance in the role) Per Annum Working Hours: 35 hours per week, full time Working Pattern: Monday to Friday, Hybrid Location: Liverpool City Reg Hub, Walton If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Housing Officer You will maximise the economic viability, social sustainability and self-sufficiency of the tenancies in their patch through targeted support, services and action, establishing and maintaining strong relationships with customers, acting as an 'Account Manager', advocating for the customer to ensure that other teams are providing services to the expected level. Delivered through flexible, self-led and resourceful processes that enables the front-line worker to put customer first.The interview for this role will be in person on Monday 24th August. About you We are looking for someone with • Proven track record of delivering a high quality customer service function, preferably in the housing sector. • Effective stakeholder management, both internally and external to the organisation. • Customer focused with excellent communication skills, both verbal and written, with the ability to work at all levels within the business. • Excellent attention to detail with the ability to work under pressure, deliver to strict deadlines and manage conflicting priorities. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.Working with us, you'll enjoy: • Competitive pay & generous pension • 28 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered.

This permanent role has salary range of 63,823 to 70,099 per annum, based on a 36 hour working week. We have a great opportunity to join our Highways and Planning legal team as a Q ualified Senior Solicitor or Lawyer . We are looking for a flexible and motivated colleague to join this friendly team. Our work is interesting and varied and we work for informed and appreciative client teams. The Council adopts a hybrid working policy with flexible working arrangements which includes access to our offices in Reigate and Weybridge combined with remote or home working. We come together in person for 2 days per week on average (40% of the working week). The team are very approachable with regular catch ups when working remotely. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About the Team The team sits alongside other teams in the County's Legal Services, supporting the work of the County as Highway Authority and Minerals and Waste Planning Authority. The teams lawyers draft highways and planning agreements, providing advice on planning and highways enforcement, DCO work, appeals, and related litigation. We assist with reports to Committee and Cabinet and provide training for client teams. Our support of officers on enforcement directly benefits residents ensuring that obstruction, encroachment and planning breaches are addressed effectively. About the Role As a Senior Lawyer within the Highways and Planning legal team, you will conduct a number of highways and planning agreements, countryside and highways enforcement and mineral planning advice, working in a committed and positive way, sometimes to tight deadlines. Other work includes advising on general highways and planning issues, local government matters and have conduct of any related appeals / litigation. We work collaboratively with fellow lawyers in our District and Borough legal teams. The person appointed to this post will have conduct of a number of highways and planning agreements, advise clients on highways and countryside laws regulations and enforcement options some high profile, securing significant benefits for Surrey residents. You will advise on general highways and planning issues, planning enforcement, local government law, Commons, Village Greens, Public Rights of Way, drainage and flooding, and have conduct of any related litigation. You will advise Members, particularly Members of the County's Planning and Regulatory Committee. You will deputise for the Principal Lawyer as required. The work is fast-paced and key to the delivery of the Council's strategic goals. As a Senior Lawyer, you will have good experience in the relevant areas of law and the following skills and abilities: Negotiating highways and planning agreements; Providing solutions focussed advice on a range of planning and highways matters Drafting briefs to Counsel; Drafting and servicing highways notices and TROs and advising on DMMOs; Involvement in s78 TCPA 1990 appeals and drafting of related s106 agreements; Supervision of paralegal and solicitor roles; Managing competing priorities to achieve client deadlines; Exemplary client care. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: You are a Solicitor, Barrister or Fellow of CILEX, eligible to practise in England and Wales with a current practicing certificate issued by the relevant regulatory authority; Demonstrate recent legal experience in the relevant areas of highways and planning law; Experience of working with clients at all levels and ability to give clear, accurate and practical advice; Effective team working; Ability to negotiate a range of highways and planning legal agreements and be able to provide practical clear advice on a range of highways and planning matters; Ability to take on urgent, and sometimes unfamiliar, matters at short notice; Ability to manage competing priorities to achieve client deadlines. This post has been designated as a politically restricted post in accordance with the Local Government and Housing Act 1989. This advert closes at 23:59 on 9th September 2026 with interviews planned to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.

Housing Solutions Officer We are looking for an experienced Housing Solutions Officer to join a busy Housing and Communities service on a temporary basis. You will play a key role in preventing homelessness, assessing housing needs and providing effective housing solutions to customers who are homeless or at risk of homelessness. Key Responsibilities Manage homelessness cases in line with the Housing Act 1996, Homelessness Act 2002 and Homelessness Reduction Act 2017 . Undertake assessments and determine statutory duties relating to Prevention, Relief and Homelessness . Develop and maintain Personal Housing and Wellbeing Plans. Provide advice and support to customers to prevent homelessness wherever possible. Explore and secure appropriate housing options and solutions. Assist with housing register and allocation processes, including choice-based lettings. Make temporary accommodation placements and complete appropriate risk and suitability assessments. Manage rent accounts for customers placed in temporary accommodation. Work closely with landlords, letting agents, voluntary and community organisations and other partner agencies. Maintain accurate case records and complete relevant reports and statistical returns. Provide a high standard of customer service, including dealing sensitively with complex and challenging situations. Contribute to service improvement, partnership working and wider housing initiatives. About You You will have: Recent and relevant experience within housing, homelessness or a public sector environment . Strong knowledge of homelessness legislation , particularly the Homelessness Act 2002 and Homelessness Reduction Act 2017. Experience working directly with members of the public and delivering customer-focused services. Experience of partnership and multi-agency working. Strong organisational and case management skills, with the ability to prioritise workloads and meet deadlines. The ability to work under pressure and manage sensitive or emotive situations professionally. Excellent communication and interpersonal skills, with the confidence to challenge and negotiate constructively. Good IT skills and the ability to maintain accurate records. A relevant Level 2 housing qualification, or willingness to work towards one. A current driving licence and access to a car for work purposes. This is an office-based role offering an initial contract until the end of November, with potential for extension.

Housing Solutions Officer Coventry Hybrid Working Rate: £31.86 per hour IR35 Status: Inside IR35 Initial Contract Length: 3 Months Start Date: ASAP Working Hours: Full Time - 37 Hours (9:00am-17:00pm) Role Summary This is an excellent opportunity for a housing professional with strong knowledge of homelessness legislation and prevention to play a key role in delivering high-quality housing advice and statutory homelessness services. Working within a supportive Housing Solutions team, you will manage a varied caseload, helping individuals and families prevent or relieve homelessness while ensuring the Council meets its statutory obligations under current housing legislation. What You'll Do as a Housing Solutions Officer Manage a caseload of customers who are homeless or threatened with homelessness, delivering advice and housing solutions. Carry out assessments under the Homelessness Reduction Act 2017 and develop Personal Housing Plans tailored to individual needs. Work proactively to prevent homelessness by identifying suitable housing options and supporting customers to sustain accommodation. Liaise with landlords, letting agents, partner agencies and internal teams to secure appropriate housing solutions. Maintain accurate case records, produce reports and ensure compliance with housing legislation, policies and performance standards. What You'll Need as a Housing Solutions Officer Previous experience working within a Housing Solutions, Homelessness or Housing Options service. Strong knowledge of the Housing Act 1996, Homelessness Act 2002 and the Homelessness Reduction Act 2017. Experience managing complex casework and delivering excellent customer-focused services. Ability to work effectively with a range of stakeholders, including partner agencies, landlords and support organisations. Excellent organisational, communication and IT skills with the ability to prioritise a busy workload. What's On Offer £31.86 per hour. Inside IR35. Initial 3-month contract with potential for extension. Hybrid working based in Coventry. Opportunity to join a collaborative Local Authority Housing team. Immediate start available. Apply If you're an experienced Housing Solutions Officer looking for your next contract opportunity, we'd love to hear from you. Apply today or get in touch to find out more about the role.

An exciting opportunity has emerged for a Senior Homelessness Caseworker to join the homeless team at one of Adecco's key public sector clients in a temporary contract, initially for 3 months (but highly likely to be extended).Our client is based in Crawley in West Sussex (near to Gatwick Airport) and this is a full time role for 37 hours per week, Monday to Friday, and working hybridly, so office attendance is required up to 2-3 days each week. This role involves strong homeless decision making skills so excellent written communication skills and housing legislation knowledge is essential.Due to the busy nature of the role, the client is keen for applicants to possess previous experience of: Interviewing clients and resolving all housing problems. Providing casework support to more inexperienced officers within the housing options team. Processing claims for homeless applications as required under Part VII of the Housing Act 1996 (as amended). Advising and preventing homelessness by offering the correct advice to clients approaching the Council as homeless. Assessing whether those who are threatened with homelessness qualify for private sector options under the Housing Act, Part VII, as amended. Having regard to the Homelessness Code of Guidance and the Council's Homelessness Prevention and resilience agenda. Writing accurate section 184 decision letters, and responding to complaints and MP enquiries. Sound knowledge of Housing and Homelessness Law and experience in resolving complex housing problems. Administrative skills to manage caseload and work effectively in a team of 6-8 officers Ability to deal with very demanding service users and partners, and have strong IT and admin skills. Updating PHP's (Personal Housing Plans)As the client is keen for the candidate to hit the ground running previous experience of carrying out a similar role with a local authority client in the last two years would be hugely beneficial. Strong knowledge of the Homelessness Reduction Act is also important. A car driver is not required.If you feel you meet the above criteria, are happy to work hybridly near Gatwick Airport and can start on short notice (2 weeks' maximum), please apply online now, or email for a confidential conversation.

Job Title: Senior Customer Engagement Officer Contract Type: Permanent Salary: £42229.00 per annum (£46674.00 per annum is achieved after 12 months successful performance in the role) Working Hours: 35 Hours per week Working Pattern: Monday-Friday, Hybrid Location: Speke, Liverpool If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you'll make as a Senior Customer Engagement Officer To lead customer engagement activities that support Riverside's stock condition survey programme, ensuring customers are effectively engaged, and ensuring survey targets are achieved. The postholder will manage a team of customer engagement and administrative colleagues, coordinate engagement campaigns, work across departments and suppliers to remove barriers to access, and provide operational leadership for customer-facing activities that support survey delivery. Be accountable for driving improvements in access performance, customer experience and survey delivery. About you We are looking for someone with: • Experience of leading or supervising a customer-facing team. • Experience of delivering operational performance within a target-driven environment. • Experience of driving service improvement and implementing change. • Experience of working collaboratively across teams to achieve shared objectives. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: • Competitive pay & generous pension • 28 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to avoid disappointment.

We are currently looking for an experienced Housing Solutions Officer to join a busy Housing Needs service. The role will focus on assessing homelessness applications, making statutory decisions and preventing and relieving homelessness in accordance with Parts VI and VII of the Housing Act 1996. The successful candidate will manage complex homelessness cases with a high degree of autonomy, including decisions around statutory duties and Private Rented Sector offers. The Role Assessing homelessness applications under Part VII of the Housing Act 1996. Completing detailed investigations and making legally compliant homelessness decisions. Assessing Housing Register applications in accordance with Part VI. Developing and delivering prevention and relief options for households at risk of homelessness. Making appropriate Private Rented Sector offers to reduce reliance on temporary accommodation. Making decisions regarding the ending and discharge of statutory homelessness duties. Preparing statutory decision letters, legal documentation and reports. Responding to enquiries from applicants, solicitors, advocates and partner agencies. Supporting junior officers with complex cases, legislation and decision making. Working with Adult Social Care, Children's Services and other partners on complex cases. Key Requirements Significant experience within Housing Options, Housing Solutions or Homelessness Assessment. Strong working knowledge of Parts VI and VII of the Housing Act 1996. Experience completing complex homelessness assessments and making statutory decisions. Strong knowledge of homelessness legislation, case law and statutory guidance. Experience drafting legally robust homelessness decision letters. Experience preventing and relieving homelessness through a range of housing options. Experience making decisions around ending statutory duties and Private Rented Sector offers. Knowledge of associated legislation including the Children Act and mental health legislation. What You Need to Do Now If you are interested in this Housing Solutions Officer role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If this role matches your experience but not the rate, location or seniority, please send us your CV anyway. We regularly recruit for Housing Solutions Officers, Housing Options Officers, Homelessness Officers and Housing Needs Officers across the UK. For more information, call Zubair at Carrington West on (phone number removed). By applying, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy.

Graduate Homeless Intervention & Prevention Officer Graduate Development Programme South London Hybrid Working Monday to Friday 36 Hours Per Week 16.39 PAYE ( 21.59 Umbrella) Minimum 6-Month Assignment Progression to Higher Pay Rate Following Successful Completion of the Development Programme Start a Career That Makes a Real Difference Adecco is delighted to be recruiting for a unique Graduate Development Programme within a South London local authority. This is an exceptional opportunity to launch a rewarding career in Housing, Homelessness Prevention and Public Service while making a genuine difference to vulnerable residents and local communities. No previous housing experience is required. Full training will be provided. About the Role Working alongside experienced housing professionals, you will: Support residents who are homeless or threatened with homelessness Conduct homelessness assessments Develop and review Personalised Housing Plans (PHPs) Explore housing options to prevent and relieve homelessness Provide housing advice and guidance Work with landlords, support providers and partner agencies Gather evidence to support statutory decision-making Develop the skills to manage your own caseload Support vulnerable individuals in a professional, person-centred and trauma-informed manner This role offers an opportunity to work directly with individuals and families facing housing challenges while developing specialist knowledge in homelessness legislation and prevention. Structured Development Programme Successful candidates will undertake a comprehensive six-month training programme covering: Housing Act 1996 Homelessness Reduction Act 2017 Homelessness Code of Guidance Homelessness Assessments Personalised Housing Plans Decision Letter Writing Case Management Safeguarding Domestic Abuse Awareness Mental Health Awareness Housing Options & Prevention Temporary Accommodation Equality & Diversity Customer Care Professional Report Writing Housing Case Management Systems Training includes classroom learning, mentoring, case shadowing and supervised casework before progressing towards managing your own caseload. About You We're looking for individuals who are: Educated to degree level, or due to graduate shortly Interested in developing a career within housing and homelessness services Passionate about supporting vulnerable people Excellent communicators with strong written English skills Organised and able to manage competing priorities Professional, resilient and motivated Curious, eager to learn and committed to personal development Strong team players with a customer-focused approach Applications are particularly welcomed from graduates in: Law Sociology Criminology Psychology Social Policy Politics Public Administration Housing Social Work Business Management However, applications from graduates of all disciplines will be considered. Apply Today If you're looking for a graduate opportunity that offers purpose, responsibility and a genuine career pathway within public services, we'd love to hear from you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

Spencer Clarke Group are seeking a Housing Solutions Officer for a local authority in East London. In this role, you will provide housing advice, assess housing needs and help residents secure suitable accommodation. Duties: Assess residents' housing needs and circumstances, identifying appropriate housing solutions. Provide clear and accurate advice on housing options, homelessness and tenancy matters. Manage a caseload, ensuring cases are progressed effectively and within required timescales. Liaise with internal teams and external agencies to secure suitable accommodation and support for residents. Qualifications and Experience: Experience working within a housing, homelessness or local authority environment. Experience assessing housing needs and providing housing advice to residents. Experience managing a caseload and maintaining accurate case records. Experience working with vulnerable customers and partner agencies to achieve housing outcomes. What's on offer: Salary: 30ph+ may negotiate higher for exceptional candidates, based on experience Contract type: 3-6 months minimum Hours: Monday to Friday, 36 hours per week How to apply: Once your CV is received, if you are successful, you will be contacted. Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion. For any further questions, please contact Taylor Kirkham on (phone number removed). INDSCGTK

Join a growing social housing provider in Wales as a Fire Safety Team Leader, leading a dedicated fire safety team across a diverse portfolio of residential and commercial properties. This is an excellent opportunity to join an organisation that is investing in compliance and resident safety following a major merger, while benefiting from a flexible SMART working arrangement. You'll be joining during an exciting period of growth and change, leading an established team to deliver high standards of fire safety compliance across a varied property portfolio including domestic housing, commercial units and complex buildings. I'd love to see CVs from anyone who has worked as a Fire Safety Team Leader, Fire Safety Manager, Fire Risk Assessor, Fire Safety Officer, Fire Compliance Manager, or in a similar related role. As a Fire Safety Team Leader, you will be: Leading a team of Fire Safety Technicians and Fire Safety Electrical Engineers Managing fire safety compliance across domestic and commercial properties Overseeing fire risk assessment programmes and ensuring remedial actions are completed within statutory timescales Coordinating contractors and managing fire safety projects Carrying out site inspections and maintaining compliance records Supporting the Fire Safety Manager and deputising when required Driving continuous improvement across fire safety processes and procedures I'd love to speak to anyone who has: A relevant fire safety qualification such as NEBOSH Fire, Level 4 Certificate in Fire Risk Assessment Previous experience managing fire safety compliance within social housing or a similar property environment A strong understanding of the Regulatory Reform (Fire Safety) Order 2005 Experience reviewing Fire Risk Assessments and managing remedial actions A full UK driving licence and access to a vehicle for business travel The Fire Safety Team Leader role is offering the following benefits: 45,000 - 46,500 salary SMART hybrid working with a mix of home, office and site-based working Enhanced annual leave starting at 25 days plus bank holidays, increasing with service Excellent pension scheme with generous employer contributions Private medical insurance options Electric vehicle scheme Cycle to Work scheme Health cash plan Women's health support Professional membership support Enhanced maternity, paternity and adoption benefits Excellent work-life balance with flexible working arrangements Excellent long-term career progression opportunities If this Fire Safety Team Leader role sounds like something you'd be interested in, apply now or contact Lexie on (phone number removed) .

Homelessness Prevention & Solutions Officer Location: North West London Rate: 28.00 per hour (Umbrella) Contract: 6 Months Working Pattern: Full Time Working Arrangement: Hybrid We are currently recruiting for an experienced Homelessness Prevention & Solutions Officer to join a busy Housing Needs team in North West London. This is an excellent opportunity for a housing professional with experience in homelessness prevention, housing options, and statutory homelessness assessments to make a real difference to residents facing housing difficulties. Key Responsibilities Deliver the Council's statutory duties to prevent and relieve homelessness under the Housing Act 1996 and Homelessness Reduction Act 2017. Manage a caseload of households threatened with homelessness or currently homeless. Conduct homelessness assessments and determine appropriate housing duties. Develop and review Personalised Housing Plans (PHPs). Negotiate with landlords, agents, family members, and other parties to prevent homelessness and sustain accommodation. Explore a range of housing options including private rented sector accommodation, supported housing, and alternative housing solutions. Support households to secure and sustain suitable accommodation. Provide advice and assistance on housing rights, homelessness legislation, welfare benefits, and tenancy sustainment. Prepare detailed case records, decision letters, and statutory documentation. Manage complex homelessness cases, including those subject to legal challenge, judicial review, and Ombudsman enquiries. Requirements Previous experience working within Homelessness Prevention, Housing Options, or Housing Needs. Strong knowledge of the Housing Act 1996, Homelessness Reduction Act 2017, and associated legislation. Experience conducting statutory homelessness assessments and issuing housing decisions. Ability to manage complex and sensitive cases. Excellent negotiation, communication, and problem-solving skills. Experience working within a Local Authority housing environment is highly desirable. Knowledge of welfare benefits, tenancy sustainment, and housing pathways. If you have experience in homelessness prevention and housing options and are looking for your next contract opportunity, we would like to hear from you.

Income & Recovery Officer Wolverhampton Fully Remote Rate: £18.51 per hour IR35 Status: Inside IR35 Initial Contract Length: 3 Months Extension Potential: Likely Start Date: ASAP Working Hours: Full Time (Up to 37 hours per week) Role Summary This is a fantastic opportunity for an individual with experience in revenues, debt recovery or customer-focused financial services to support the collection and recovery of Council Tax, Business Rates, Housing Benefit Overpayments and other debts. Working within the Revenues team, you will provide high-quality customer service while ensuring recovery processes are carried out accurately, efficiently and in line with current legislation and Council policies. What You'll Do as an Income & Recovery Officer Manage the collection and recovery of Council Tax, Business Rates, Housing Benefit Overpayments and other debts owed to the Council. Provide advice and guidance to customers on liability, discounts, exemptions, payment options and debt recovery processes. Negotiate affordable repayment arrangements, taking into account customers' financial circumstances and vulnerabilities. Monitor repayment agreements, pursue outstanding debts and take appropriate recovery action in line with legislation and Council policy. Maintain accurate records, process correspondence and liaise with internal departments, enforcement agents and external organisations to support effective debt recovery. What You'll Need as an Income & Recovery Officer Previous experience within Council Tax, Business Rates, debt recovery, revenues or a similar income recovery environment. Excellent customer service skills with experience handling enquiries by telephone, email and face-to-face. Knowledge of Council Tax and Business Rates legislation and debt recovery processes. Strong organisational skills with the ability to manage a busy workload and meet performance targets. Good IT skills with experience using Microsoft Office and case management or revenues systems. What's On Offer £18.51 per hour. Fully Remote Initial 3-month contract with the potential for extension. Inside IR35 Opportunity to join a supportive Local Authority Revenues team. Immediate start available. Apply If you're an experienced Income & Recovery Officer looking for your next Local Authority contract, we'd love to hear from you. Apply today or get in touch to find out more about the role.

We're recruiting on behalf of a well-established housing provider for an Anti-Social Behaviour (ASB) Officer . This is an excellent opportunity for someone with experience in housing, policing, community safety, enforcement , or another customer-focused role involving anti-social behaviour, investigations or conflict resolution. If you're personable, organised and keen to develop, full training and ongoing support will be provided. The Role: You'll manage your own caseload of anti-social behaviour, nuisance and hate crime cases, working with customers and partner agencies to achieve positive outcomes and create safer communities. This is a hybrid role , combining home working, office attendance and community visits across Devon . You'll manage your own diary, planning customer visits, investigations and meetings effectively. Key Responsibilities of an ASB Officer: Manage a caseload of ASB, nuisance and hate crime cases from report through to resolution. Investigate complaints, gather evidence and identify appropriate actions. Support customers affected by ASB and maintain regular communication throughout cases. Work collaboratively with internal teams, police, local authorities, legal teams and external agencies. Maintain accurate case records, reports and documentation. Attend customer visits, meetings and case reviews across Devon. Support legal action where required and ensure cases are progressed effectively. Contribute to creating safe, inclusive and sustainable communities. What We're Looking For: Experience dealing with anti-social behaviour, challenging situations, investigations or conflict resolution. Background in housing, policing, community safety, enforcement or another transferable customer-facing role. Strong communication skills with the ability to build positive relationships with customers and partner agencies. Ability to manage your own workload, prioritise effectively and work independently. Good IT skills and attention to detail when maintaining case records. A willingness to learn and develop, with training provided. Full UK driving licence and access to your own vehicle. Flexibility to travel across Devon for customer visits and meetings. Benefits: Salary of 32,000- 40,000 per annum. Hybrid and flexible working. 25 days holiday plus bank holidays, increasing with service. Option to buy or sell annual leave. Additional wellbeing and paid volunteering days. Pension scheme with employer contributions up to 12%. Life assurance. Enhanced family leave. Private medical, dental and critical illness insurance options. Discounted gym membership. 24/7 virtual GP access. Training, support and career development opportunities. If you're looking for a rewarding role where you can make a real difference within communities while developing your career, we'd like to hear from you. Please apply or contact (url removed)

A reputable London housing provider is seeking an experienced Senior Allocations & Lettings Officer to join its Housing and Lettings service on a temporary basis. This is a senior operational role responsible for overseeing the delivery of an effective, customer-focused social housing allocations and lettings service , while supporting and managing a team of officers. Location: London Working Pattern: Hybrid - 3 days office-based Contract: Temporary Pay Rate: £31.50 - £32.59 per hourThe successful candidate will have strong knowledge of social housing allocations, lettings, housing legislation and statutory guidance , together with proven experience of managing staff, monitoring performance and working with internal and external stakeholders. Key Responsibilities Lead and oversee the day-to-day delivery of social housing allocations and lettings , including housing register, transfers, decants and under-occupation cases. Manage, motivate and support a team of housing officers to deliver a high-quality, responsive and customer-focused service. Ensure allocations and lettings are delivered in accordance with Housing Act 1996 Part VI, the Council/Housing Provider Allocation Scheme and relevant statutory guidance . Work closely with voids, repairs, surveyors and contractors to improve void turnaround times and minimise rental income loss. Manage nominations and maintain effective relationships with Registered Providers and housing association partners , ensuring nomination agreements and allocation policies are followed. Monitor service performance against agreed KPIs, targets and service standards , producing accurate performance and financial information. Oversee the accurate maintenance of housing management systems and ensure records are complete, up to date and compliant with relevant requirements. Respond to and coordinate Member enquiries, customer complaints, escalated cases and complex housing enquiries within required timescales. Provide clear housing advice and guidance to residents regarding social housing, temporary accommodation, transfers and available housing options. Support emergency decants, transfers and rehousing arrangements , working closely with relevant internal teams and external partners. Prepare written reports, briefings and correspondence for senior managers, elected Members, solicitors and other stakeholders. Identify service improvements and develop initiatives to improve the efficiency and effectiveness of the allocations and lettings service. Build strong working relationships with residents, colleagues, Registered Providers, contractors, health and welfare services and other partner agencies. Ensure services are delivered fairly and inclusively, with particular consideration given to vulnerable residents and customers with additional needs . Support the training, development and induction of team members and contribute to continuous service improvement. Essential Experience & Knowledge: Proven experience working within social housing allocations and lettings . Strong knowledge of Housing Act 1996 Part VI and housing allocation legislation. Understanding of the Homelessness Reduction Act 2017 and relevant homelessness statutory guidance. Experience managing or supervising housing/allocations officers. Experience of managing housing registers, nominations, transfers, decants and lettings . Strong understanding of voids management and void turnaround performance . Experience working with Registered Providers / Housing Associations . Proven experience monitoring KPIs, performance targets and service standards . Experience handling complex customer enquiries, complaints and Members' enquiries . Strong knowledge of housing management systems and accurate case recording. Desirable Local authority or housing association experience. Experience using housing management systems such as Northgate, NEC, Civica, MRI or equivalent . Experience of working with Locata or other choice-based lettings systems . Knowledge of temporary accommodation and homelessness pathways. Experience contributing to housing policy or service improvement initiatives. Relevant housing qualification such as CIH or equivalent professional experience. You will be comfortable working in a fast-paced housing environment, managing complex allocations and lettings issues, interpreting legislation and making sound decisions. You will also need to demonstrate strong stakeholder management skills and the ability to work collaboratively across housing, repairs, voids, Registered Providers and other partner services. , APPLY NOW, If you have strong Senior Allocations, Lettings or Housing Register experience and are immediately available for a hybrid London assignment, we would be keen to hear from you.

Job Title: Service Improvement Officer Contract Type: Fixed Term Contract until 31/07/2027 Salary: £37,240.05 Per Annum (£40,986.28 is achieved after 12 successful performances in the role) Per Annum Working Hours : 35 hours per week Working Pattern: Monday-Friday in line with our hybrid working policy. Each Wednesday, in person at our Speke Office Location: Speke, Liverpool If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Service Improvement Officer To support the delivery of service improvement across Asset Services, using performance data, customer feedback, technical evaluations and operational insight to identify issues, support service reviews and help embed improvements that enhance service quality and customer outcomes. About you We are looking for someone with: • Experience working in a performance, service improvement, complaints, or operational support role (preferably within housing, property services or a similar environment). • Ability to analyse data and information to identify trends and support improvement activity • Good organisational skills with the ability to manage multiple tasks and track progress against actions. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: • Competitive pay & generous pension • 28 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered.

Client Local Authority in Newham Job Title Interim Temporary Accommodation Officer Pay Rate 300 DAILY UMBRELLA Hours 36 Hours a week(Mon-Fri) Duration Initial 3 month contract Location HYBRID WORKING-Office based 3 days a week from Dockside,Newham Description Key Requirements: Strong negotiation skills to secure improved TA rates with housing suppliers and to support step-down conversations with households. Experience working in local government housing or related homelessness/TA services, with a clear understanding of TA pressures faced by LAs. Proven ability to conduct case reviews, identify opportunities for cost reduction, and progress step-down pathways. Ability to actively source and progress Private Rented Sector (PRS) options as part of planned move-on from TA. Experience supporting resettlement and PRS move-on, including working with households to overcome barriers and engaging with landlords and agents. Comfortable working to weekly targets, with a sharp focus on the top 100 highest-cost cases followed by subsequent cohorts. Self-starter able to work independently, manage competing priorities, and maintain momentum without close supervision. Agile and adaptable, able to switch between negotiation, case review, supplier engagement, and resident-facing work as required. Strong communication skills, with the ability to build rapport quickly and work collaboratively with internal teams and external providers. Analytical mindset to track progress, identify trends, and contribute to TA cost-reduction strategies. Ability to manage sensitive conversations with professionalism and empathy, particularly in relation to move-on and step-down options for households. Outcome-focused, pragmatic, and resilient in a fast-paced, high-pressure environment. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

I'm currently working with an Essex local authority who are looking to bring in an experienced Triage Officer to support their busy homelessness team. This is a great opportunity for someone confident handling triage, prevention, and early intervention , acting as the first point of contact for residents approaching with housing issues. Key responsibilities: Acting as the first point of contact for all new housing enquiries Carrying out initial assessments and triage of households Establishing risk of homelessness at first contact Providing early intervention advice for those not yet within the 56-day prevention window Managing a caseload to progress triage assessments where needed What they're looking for: Recent experience in a Housing Options / Homelessness role Ability to attend the offices 3 days a week Full UK driving licence with access to a car Interested? Send your CV to (url removed) along with your availability for a call, and I'll be in touch.