Graduate Customer Support & Accounts Advisor Accounting / Finance / Business Graduates Reading, Berkshire 24,800 per annumHybrid working Are you a recent graduate with an Accounting-related degree and a passion for delivering outstanding customer service? Do you thrive in a fast-paced environment where no two days are the same?We are recruiting for an exciting opportunity with a growing organisation that is looking for an enthusiastic and professional individual to join their customer support team. This position is ideal for someone who enjoys working with people, solving problems, and developing their accounting knowledge in a commercial setting. What you'll be doing Providing first-line support to customers via phone and email. Responding to customer enquiries in a professional, friendly, and efficient manner. Researching and resolving accountancy-related queries. Building your knowledge of accounting processes and specialist products/services. Maintaining accurate records and updating internal systems. Working collaboratively with colleagues to ensure excellent customer outcomes. Identifying opportunities to improve customer experience and internal processes. What we're looking for A degree that includes Accounting or a related discipline, or an equivalent accounting qualification. At least 6 months' customer service experience gained within retail, hospitality, leisure, customer support, or similar environments. Excellent verbal and written communication skills with a professional and approachable manner. The ability to remain calm and organised when managing multiple priorities. Strong analytical and problem-solving skills. A positive attitude and a genuine desire to help customers. What's on offer? Salary of 24,800. Excellent training and development opportunities. A supportive team environment. The opportunity to build a long-term career combining customer service and accounting expertise. Exposure to a wide variety of customers and business challenges. If you're looking for an opportunity where you can utilise your accounting knowledge, develop your customer-facing skills, and work in a busy, rewarding environment, we'd love to hear from you.Please note: Due to the nature of the role, strong communication skills and the ability to work effectively in a fast-paced environment are essential. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 15, 2026
Full time
Graduate Customer Support & Accounts Advisor Accounting / Finance / Business Graduates Reading, Berkshire 24,800 per annumHybrid working Are you a recent graduate with an Accounting-related degree and a passion for delivering outstanding customer service? Do you thrive in a fast-paced environment where no two days are the same?We are recruiting for an exciting opportunity with a growing organisation that is looking for an enthusiastic and professional individual to join their customer support team. This position is ideal for someone who enjoys working with people, solving problems, and developing their accounting knowledge in a commercial setting. What you'll be doing Providing first-line support to customers via phone and email. Responding to customer enquiries in a professional, friendly, and efficient manner. Researching and resolving accountancy-related queries. Building your knowledge of accounting processes and specialist products/services. Maintaining accurate records and updating internal systems. Working collaboratively with colleagues to ensure excellent customer outcomes. Identifying opportunities to improve customer experience and internal processes. What we're looking for A degree that includes Accounting or a related discipline, or an equivalent accounting qualification. At least 6 months' customer service experience gained within retail, hospitality, leisure, customer support, or similar environments. Excellent verbal and written communication skills with a professional and approachable manner. The ability to remain calm and organised when managing multiple priorities. Strong analytical and problem-solving skills. A positive attitude and a genuine desire to help customers. What's on offer? Salary of 24,800. Excellent training and development opportunities. A supportive team environment. The opportunity to build a long-term career combining customer service and accounting expertise. Exposure to a wide variety of customers and business challenges. If you're looking for an opportunity where you can utilise your accounting knowledge, develop your customer-facing skills, and work in a busy, rewarding environment, we'd love to hear from you.Please note: Due to the nature of the role, strong communication skills and the ability to work effectively in a fast-paced environment are essential. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Job Title: Customer Advisor (Stockbroking and Investments) Location: Leeds city centre Pay Rate: 14.02p/hr Hours: Monday - Friday. To support our customers operating across global markets, we have a rotating shift pattern with 7 hour shifts starting from 8am and finishing up to 9pm. Rota is on a 6 week basis and can be provided if needed. Hybrid Working : First 8 weeks will be office based, and then you can work 3 days from home after your training is signed off. Contract Type: Temporary - 6 months initially with potential for progression. Start Date : 14th September 2026 If you've built strong customer service skills and have ever been curious about the world of investments, shares, and financial services, this could be the opportunity you've been looking for. Lloyds Banking Group is recruiting Customer Advisors within its Stockbroking team , offering a unique chance to gain hands-on experience in a specialist area of banking without needing previous stockbroking experience. As a Senior Customer Adviser, you'll be handing complex enquiries. You'll need experience of speaking to customers and have a compassion and a desire to do the right thing for them. We put the customer at the heart of everything we do and will provide great training to enable you to resolve calls by taking responsibility and providing first touch resolution whenever possible. What will you be doing? You'll support customers with their investment accounts, helping them understand their shareholdings, access their accounts, and resolve complex queries. This is far more than a standard customer service role-it's an opportunity to develop knowledge of: Investment accounts Share dealing and stockbroking services Financial regulations and compliance Banking and financial services operations Complex customer problem-solving What Benefits do you offer?: Work from home 60% of the week Office located in City Centre with excellent transport links On site canteen First-class support and training for all colleagues Opportunity for growth within the company Holiday allowance of 30 days per year Weekly Pay Online payslips Dedicated aftercare team Annual leave allowance Employee Assistance Programme Access to Able Futures Eyecare vouchers Access to Boost benefits such as discounted shopping vouchers, services, attraction tickets and more Smart Spending App Workplace Pension scheme What skills do I need?: To excel in this role, you should possess the following skills and experience: Experience working in customer services, managing a high volume of calls. Excellent communication skills, both written and verbal Able to handle complex information and work to a high level of detail. Proficiency in IT packages such as Excel, Outlook, and Word Strong problem-solving abilities and the ability to use own judgement Desirable skills but not essential: Experience in banking, financial services, insurance or lending Knowledge of financial services from previous studies or degree About working for Lloyds Banking Group: Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We're committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. This could include flexibility with regards to office attendance, location, and working pattern. We are proud to be a Disability Confident Leader. If you have a disability, you can also apply via our Disability Confident Scheme (DCS). Through the DCS, we guarantee to interview a fair and proportionate number of applicants with a disability, whose application meets the minimum criteria for the advertised job role. We also provide adjustments that are reasonable throughout the recruitment process to reduce or remove barriers for applicants with a disability, long-term health condition or neurodivergent condition. If you'd like an adjustment to the recruitment process just let us know. Joining our client's dynamic and collaborative team will mean you are part of one of the UKs largest banking groups, and supported by a diverse and forward-thinking organisation. Apply today to hear more about this opportunity. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Aug 15, 2026
Seasonal
Job Title: Customer Advisor (Stockbroking and Investments) Location: Leeds city centre Pay Rate: 14.02p/hr Hours: Monday - Friday. To support our customers operating across global markets, we have a rotating shift pattern with 7 hour shifts starting from 8am and finishing up to 9pm. Rota is on a 6 week basis and can be provided if needed. Hybrid Working : First 8 weeks will be office based, and then you can work 3 days from home after your training is signed off. Contract Type: Temporary - 6 months initially with potential for progression. Start Date : 14th September 2026 If you've built strong customer service skills and have ever been curious about the world of investments, shares, and financial services, this could be the opportunity you've been looking for. Lloyds Banking Group is recruiting Customer Advisors within its Stockbroking team , offering a unique chance to gain hands-on experience in a specialist area of banking without needing previous stockbroking experience. As a Senior Customer Adviser, you'll be handing complex enquiries. You'll need experience of speaking to customers and have a compassion and a desire to do the right thing for them. We put the customer at the heart of everything we do and will provide great training to enable you to resolve calls by taking responsibility and providing first touch resolution whenever possible. What will you be doing? You'll support customers with their investment accounts, helping them understand their shareholdings, access their accounts, and resolve complex queries. This is far more than a standard customer service role-it's an opportunity to develop knowledge of: Investment accounts Share dealing and stockbroking services Financial regulations and compliance Banking and financial services operations Complex customer problem-solving What Benefits do you offer?: Work from home 60% of the week Office located in City Centre with excellent transport links On site canteen First-class support and training for all colleagues Opportunity for growth within the company Holiday allowance of 30 days per year Weekly Pay Online payslips Dedicated aftercare team Annual leave allowance Employee Assistance Programme Access to Able Futures Eyecare vouchers Access to Boost benefits such as discounted shopping vouchers, services, attraction tickets and more Smart Spending App Workplace Pension scheme What skills do I need?: To excel in this role, you should possess the following skills and experience: Experience working in customer services, managing a high volume of calls. Excellent communication skills, both written and verbal Able to handle complex information and work to a high level of detail. Proficiency in IT packages such as Excel, Outlook, and Word Strong problem-solving abilities and the ability to use own judgement Desirable skills but not essential: Experience in banking, financial services, insurance or lending Knowledge of financial services from previous studies or degree About working for Lloyds Banking Group: Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We're committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative. As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. This could include flexibility with regards to office attendance, location, and working pattern. We are proud to be a Disability Confident Leader. If you have a disability, you can also apply via our Disability Confident Scheme (DCS). Through the DCS, we guarantee to interview a fair and proportionate number of applicants with a disability, whose application meets the minimum criteria for the advertised job role. We also provide adjustments that are reasonable throughout the recruitment process to reduce or remove barriers for applicants with a disability, long-term health condition or neurodivergent condition. If you'd like an adjustment to the recruitment process just let us know. Joining our client's dynamic and collaborative team will mean you are part of one of the UKs largest banking groups, and supported by a diverse and forward-thinking organisation. Apply today to hear more about this opportunity. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Digital Account Manager Up to 45k Birmingham Hybrid Benefits: 31 days holiday Life Insurance Discounted Tech Electric car salary sacrifice scheme Hybrid working I am working with a UK Client looking for a looking for a Digital Account Manager with experience in IT MSP or SaaS environments. The role focuses on managing and growing client accounts, identifying new opportunities, and helping businesses improve how they adopt, manage, and implement technology solutions. They are looking for someone with strong expertise in this field. You should be highly proactive and can get stuck in and involved with the team. If you thrive in a client-facing environment and are looking for great career progression, this role could be for you. Key Responsibilities: Manage and grow a portfolio of existing customer accounts. Identify and develop new business opportunities. Build strong client relationships and act as a trusted advisor. Work with internal teams to deliver tailored technology solutions. Maintain CRM records, pipeline activity, and sales forecasts. Deliver client presentations and solution demonstrations. Represent the business at industry and networking events. What we are looking for: IT MSP or Saas experience A proactive individual with good communication Transformation and digital tools experience Familiarity with a range of IT products. This is an urgent vacancy, so if you would like to be considered then please apply quoting reference AR(phone number removed). Code: INDITND IT MSP MSP SaaS Account Management Client Relationship Management Business Development Customer Success Digital Transformation Technology Solutions Stakeholder Management CRM Pipeline Management Sales Forecasting Solution Selling Consultative Selling Client Presentations Solution Demonstrations Upselling Cross-selling New Business B2B Sales IT Solutions Technology Adoption Relationship Building Key Accounts Account Growth IT MSP, MSP, SaaS, Account Management, Client Relationship Management, Business Development, Customer Success, Digital Transformation, Technology Solutions, Stakeholder Management, CRM, Pipeline Management, Sales Forecasting, Solution Selling, Consultative Selling, Client Presentations, Solution Demonstrations, Upselling, Cross-selling, New Business, B2B Sales, IT Solutions, Technology Adoption, Relationship Building, Key Accounts, Account Growth, IT MSP, MSP, SaaS, Account Management, Client Relationship Management, Business Development, Customer Success, Digital Transformation, Technology Solutions, Stakeholder Management, CRM, Pipeline Management, Sales Forecasting, Solution Selling, Consultative Selling, Client Presentations, Solution Demonstrations, Upselling, Cross-selling, New Business, B2B Sales, IT Solutions, Technology Adoption, Relationship Building, Key Accounts, Account Growth, IT MSP, MSP, SaaS, Account Management, Client Relationship Management, Business Development, Customer Success, Digital Transformation, Technology Solutions, Stakeholder Management, CRM, Pipeline Management, Sales Forecasting, Solution Selling, Consultative Selling, Client Presentations, Solution Demonstrations, Upselling, Cross-selling, New Business, B2B Sales, IT Solutions, Technology Adoption, Relationship Building, Key Accounts, Account Growth, IT MSP, MSP, SaaS, Account Management, Client Relationship Management, Business Development, Customer Success, Digital Transformation, Technology Solutions, Stakeholder Management, CRM, Pipeline Management, Sales Forecasting, Solution Selling, Consultative Selling, Client Presentations, Solution Demonstrations, Upselling, Cross-selling, New Business, B2B Sales, IT Solutions, Technology Adoption, Relationship Building, Key Accounts, Account Growth If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Aug 15, 2026
Full time
Digital Account Manager Up to 45k Birmingham Hybrid Benefits: 31 days holiday Life Insurance Discounted Tech Electric car salary sacrifice scheme Hybrid working I am working with a UK Client looking for a looking for a Digital Account Manager with experience in IT MSP or SaaS environments. The role focuses on managing and growing client accounts, identifying new opportunities, and helping businesses improve how they adopt, manage, and implement technology solutions. They are looking for someone with strong expertise in this field. You should be highly proactive and can get stuck in and involved with the team. If you thrive in a client-facing environment and are looking for great career progression, this role could be for you. Key Responsibilities: Manage and grow a portfolio of existing customer accounts. Identify and develop new business opportunities. Build strong client relationships and act as a trusted advisor. Work with internal teams to deliver tailored technology solutions. Maintain CRM records, pipeline activity, and sales forecasts. Deliver client presentations and solution demonstrations. Represent the business at industry and networking events. What we are looking for: IT MSP or Saas experience A proactive individual with good communication Transformation and digital tools experience Familiarity with a range of IT products. This is an urgent vacancy, so if you would like to be considered then please apply quoting reference AR(phone number removed). Code: INDITND IT MSP MSP SaaS Account Management Client Relationship Management Business Development Customer Success Digital Transformation Technology Solutions Stakeholder Management CRM Pipeline Management Sales Forecasting Solution Selling Consultative Selling Client Presentations Solution Demonstrations Upselling Cross-selling New Business B2B Sales IT Solutions Technology Adoption Relationship Building Key Accounts Account Growth IT MSP, MSP, SaaS, Account Management, Client Relationship Management, Business Development, Customer Success, Digital Transformation, Technology Solutions, Stakeholder Management, CRM, Pipeline Management, Sales Forecasting, Solution Selling, Consultative Selling, Client Presentations, Solution Demonstrations, Upselling, Cross-selling, New Business, B2B Sales, IT Solutions, Technology Adoption, Relationship Building, Key Accounts, Account Growth, IT MSP, MSP, SaaS, Account Management, Client Relationship Management, Business Development, Customer Success, Digital Transformation, Technology Solutions, Stakeholder Management, CRM, Pipeline Management, Sales Forecasting, Solution Selling, Consultative Selling, Client Presentations, Solution Demonstrations, Upselling, Cross-selling, New Business, B2B Sales, IT Solutions, Technology Adoption, Relationship Building, Key Accounts, Account Growth, IT MSP, MSP, SaaS, Account Management, Client Relationship Management, Business Development, Customer Success, Digital Transformation, Technology Solutions, Stakeholder Management, CRM, Pipeline Management, Sales Forecasting, Solution Selling, Consultative Selling, Client Presentations, Solution Demonstrations, Upselling, Cross-selling, New Business, B2B Sales, IT Solutions, Technology Adoption, Relationship Building, Key Accounts, Account Growth, IT MSP, MSP, SaaS, Account Management, Client Relationship Management, Business Development, Customer Success, Digital Transformation, Technology Solutions, Stakeholder Management, CRM, Pipeline Management, Sales Forecasting, Solution Selling, Consultative Selling, Client Presentations, Solution Demonstrations, Upselling, Cross-selling, New Business, B2B Sales, IT Solutions, Technology Adoption, Relationship Building, Key Accounts, Account Growth If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Customer Care Advisor Location: Roach Bank Road, Pilsworth, Bury, BL9 8RY Rate: 14.11 per hour Contract: Fixed Term Contract until 31st December 2026 Hours: 35 hours per week, Monday to Friday - See below Start Date: ASAP Adecco are recruiting on behalf of our well established client for a Customer Care Advisor to join their busy and dynamic Customer Care team based in Bury. This is an excellent opportunity to join a world-leading company, supporting professional customers and delivering an exceptional customer experience across a variety of communication channels. The Role As a Customer Care Advisor, you will be responsible for providing outstanding customer service to the clients professional customer base through multiple channels including: Telephone Email Live Chat WhatsApp You will work within a fast-paced customer care environment, handling customer enquiries efficiently while ensuring accuracy, professionalism and a first-contact resolution approach. Key Responsibilities Deliver an exceptional customer experience and achieve first-contact resolution wherever possible. Manage customer enquiries across multiple communication channels. Handle multiple customer contacts simultaneously whilst maintaining accuracy and attention to detail. Proactively follow up with customers to ensure a positive experience. Build strong relationships with internal departments and external customers. Drive customer satisfaction and contribute towards NPS targets. Identify opportunities to improve processes and customer service delivery. Maintain a high level of product and business knowledge. Take ownership of personal development and performance. Working Hours This position operates on a rotating shift pattern covering the hours of 8:00am to 6:00pm , Monday to Friday. Shift patterns include: 8:00am to 4:00pm 9:00am to 5:00pm 10:00am to 6:00pm The early and late shifts rotate across the team approximately every 3 to 4 weeks. About You We are looking for candidates who have: Previous experience within a fast-paced Customer Service or Customer Care environment. Excellent written and verbal communication skills. Strong attention to detail. The ability to multitask and prioritise effectively. A proactive and positive attitude. The confidence to work with a range of internal and external stakeholders. Strong Microsoft Office skills. Desirable: Experience using SAP or similar ERP systems. What's on Offer? Immediate start available. Long-term contract through to December 2026. Opportunity to work for a globally recognised organisation. Supportive team environment with ongoing development opportunities. Exposure to a dynamic and customer-focused business. Please note : Due to the location of the site and limited public transport links, applicants should ideally have their own transport or live within a reasonable commuting distance of Bury. If you're passionate about delivering outstanding customer service and want to join a successful and growing team, we'd love to hear from you. Apply today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Aug 15, 2026
Contractor
Customer Care Advisor Location: Roach Bank Road, Pilsworth, Bury, BL9 8RY Rate: 14.11 per hour Contract: Fixed Term Contract until 31st December 2026 Hours: 35 hours per week, Monday to Friday - See below Start Date: ASAP Adecco are recruiting on behalf of our well established client for a Customer Care Advisor to join their busy and dynamic Customer Care team based in Bury. This is an excellent opportunity to join a world-leading company, supporting professional customers and delivering an exceptional customer experience across a variety of communication channels. The Role As a Customer Care Advisor, you will be responsible for providing outstanding customer service to the clients professional customer base through multiple channels including: Telephone Email Live Chat WhatsApp You will work within a fast-paced customer care environment, handling customer enquiries efficiently while ensuring accuracy, professionalism and a first-contact resolution approach. Key Responsibilities Deliver an exceptional customer experience and achieve first-contact resolution wherever possible. Manage customer enquiries across multiple communication channels. Handle multiple customer contacts simultaneously whilst maintaining accuracy and attention to detail. Proactively follow up with customers to ensure a positive experience. Build strong relationships with internal departments and external customers. Drive customer satisfaction and contribute towards NPS targets. Identify opportunities to improve processes and customer service delivery. Maintain a high level of product and business knowledge. Take ownership of personal development and performance. Working Hours This position operates on a rotating shift pattern covering the hours of 8:00am to 6:00pm , Monday to Friday. Shift patterns include: 8:00am to 4:00pm 9:00am to 5:00pm 10:00am to 6:00pm The early and late shifts rotate across the team approximately every 3 to 4 weeks. About You We are looking for candidates who have: Previous experience within a fast-paced Customer Service or Customer Care environment. Excellent written and verbal communication skills. Strong attention to detail. The ability to multitask and prioritise effectively. A proactive and positive attitude. The confidence to work with a range of internal and external stakeholders. Strong Microsoft Office skills. Desirable: Experience using SAP or similar ERP systems. What's on Offer? Immediate start available. Long-term contract through to December 2026. Opportunity to work for a globally recognised organisation. Supportive team environment with ongoing development opportunities. Exposure to a dynamic and customer-focused business. Please note : Due to the location of the site and limited public transport links, applicants should ideally have their own transport or live within a reasonable commuting distance of Bury. If you're passionate about delivering outstanding customer service and want to join a successful and growing team, we'd love to hear from you. Apply today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Student Computing & Distribution Helpdesk Advisor (Temporary) Start Date: 1st September 2026 or sooner End Date: 3rd November 2026 Pay Rate: 14.16 per hour Location: Milton Keynes MK7 6AA Contract: Full-time, 37hrs per week Hours: Hours between 8am to 5pm (flexibility required) About the Role You will respond to enquiries via telephone, email, webchat and other digital channels, taking ownership of customer queries through to resolution wherever possible. Working closely with colleagues across the University, distribution partners and external suppliers, you will ensure students receive the support and course materials they need throughout their learning journey. We are looking for a proactive, customer-focused Helpdesk Advisers, you will provide first-line support to students, Associate Lecturers and colleagues, resolving a wide range of technical and course material enquiries across multiple communication channels. Whether you are helping students access their online learning platform, troubleshooting software installation issues or coordinating the delivery of study materials, you will deliver an outstanding customer experience while ensuring every interaction is handled professionally and efficiently. The University's Computing Helpdesk supports students with technical issues including account access, software, passwords and online services, operating across phone, email and webchat. Who We are Looking For This role would suit candidates with experience in: IT Helpdesk or Service Desk Support First-Line IT Support Customer Contact Centres Technical Support Advisor roles Higher Education or Student Services (desirable) Distribution or Logistics Customer Support (Desirable) Key responsibilities Provide first-line support for student and staff enquiries relating to IT systems, software and course material deliveries. Diagnose technical issues and provide first-time fixes or appropriate workarounds where possible. Support customers via telephone, email, webchat and other digital communication channels. Accurately record, manage and update enquiries using the University's VOICE customer relationship management system. Liaise with the University's distribution centre regarding dispatches, order processing and proof of delivery requests. Raise and manage delivery queries and claims with external courier partners. Work collaboratively with colleagues across the University to resolve technical and operational issues. Support testing of new systems, services and processes before implementation. Maintain and contribute to the Helpdesk knowledge base, ensuring guidance remains accurate and up to date. Support the induction and training of new team members where required. Build positive working relationships with internal stakeholders across multiple departments. Produce reports, analyse trends and identify opportunities to improve customer service and operational efficiency. Keep technical knowledge current and proactively develop your skills. About You You will enjoy solving problems, helping people and working in a fast-paced customer service environment. You will need to be organised, adaptable and able to remain calm under pressure while delivering consistently high levels of customer service. Essential Previous experience within an IT Helpdesk, Service Desk or technical customer support environment, or significant experience in a customer-facing support role. Confident written communication - a large proportion of the work is webchat and email Good IT literacy: operating systems, browsers, MS Office, basic fault-finding Able to work at pace in a measured environment and stay level-headed under pressure GCSE pass (or equivalent) in English and Maths Excellent customer service skills with the ability to build rapport with a wide range of customers. Experience organising and managing administrative processes with excellent attention to detail. Ability to prioritise workloads and respond effectively to changing demands. Good understanding of Microsoft Windows, common operating systems, web browsers and Microsoft Office applications. Ability to troubleshoot software installation issues and provide practical solutions or workarounds. Desirable Knowledge of distribution, logistics or dispatch processes. Understanding of Higher Education or student support services. Awareness of GDPR, Freedom of Information and data protection legislation. Apply Today If you are passionate about technology, enjoy helping customers and want to build your career within one of the UK's leading universities, we would love to hear from you. How to Apply? Please click 'Apply' and submit your most up-to-date CV. Equality, Diversity & Inclusion The Open University is committed to equality, diversity and inclusion which is reflected in our mission to be open to people, places, methods and ideas. We aim to foster a diverse and inclusive environment so that all in our OU community can reach their potential. We recognise that different people bring different perspectives, ideas, knowledge, and culture, and that this difference brings great strength. We strive to recruit, retain and develop the careers of a diverse pool of students and staff, and particularly encourage applications from all underrepresented groups. We also aspire to make The Open University a supportive workplace for all through our policies, services and staff networks. Pertemps acts as both an employment business and an employment agency on behalf of The Open University.
Aug 15, 2026
Full time
Student Computing & Distribution Helpdesk Advisor (Temporary) Start Date: 1st September 2026 or sooner End Date: 3rd November 2026 Pay Rate: 14.16 per hour Location: Milton Keynes MK7 6AA Contract: Full-time, 37hrs per week Hours: Hours between 8am to 5pm (flexibility required) About the Role You will respond to enquiries via telephone, email, webchat and other digital channels, taking ownership of customer queries through to resolution wherever possible. Working closely with colleagues across the University, distribution partners and external suppliers, you will ensure students receive the support and course materials they need throughout their learning journey. We are looking for a proactive, customer-focused Helpdesk Advisers, you will provide first-line support to students, Associate Lecturers and colleagues, resolving a wide range of technical and course material enquiries across multiple communication channels. Whether you are helping students access their online learning platform, troubleshooting software installation issues or coordinating the delivery of study materials, you will deliver an outstanding customer experience while ensuring every interaction is handled professionally and efficiently. The University's Computing Helpdesk supports students with technical issues including account access, software, passwords and online services, operating across phone, email and webchat. Who We are Looking For This role would suit candidates with experience in: IT Helpdesk or Service Desk Support First-Line IT Support Customer Contact Centres Technical Support Advisor roles Higher Education or Student Services (desirable) Distribution or Logistics Customer Support (Desirable) Key responsibilities Provide first-line support for student and staff enquiries relating to IT systems, software and course material deliveries. Diagnose technical issues and provide first-time fixes or appropriate workarounds where possible. Support customers via telephone, email, webchat and other digital communication channels. Accurately record, manage and update enquiries using the University's VOICE customer relationship management system. Liaise with the University's distribution centre regarding dispatches, order processing and proof of delivery requests. Raise and manage delivery queries and claims with external courier partners. Work collaboratively with colleagues across the University to resolve technical and operational issues. Support testing of new systems, services and processes before implementation. Maintain and contribute to the Helpdesk knowledge base, ensuring guidance remains accurate and up to date. Support the induction and training of new team members where required. Build positive working relationships with internal stakeholders across multiple departments. Produce reports, analyse trends and identify opportunities to improve customer service and operational efficiency. Keep technical knowledge current and proactively develop your skills. About You You will enjoy solving problems, helping people and working in a fast-paced customer service environment. You will need to be organised, adaptable and able to remain calm under pressure while delivering consistently high levels of customer service. Essential Previous experience within an IT Helpdesk, Service Desk or technical customer support environment, or significant experience in a customer-facing support role. Confident written communication - a large proportion of the work is webchat and email Good IT literacy: operating systems, browsers, MS Office, basic fault-finding Able to work at pace in a measured environment and stay level-headed under pressure GCSE pass (or equivalent) in English and Maths Excellent customer service skills with the ability to build rapport with a wide range of customers. Experience organising and managing administrative processes with excellent attention to detail. Ability to prioritise workloads and respond effectively to changing demands. Good understanding of Microsoft Windows, common operating systems, web browsers and Microsoft Office applications. Ability to troubleshoot software installation issues and provide practical solutions or workarounds. Desirable Knowledge of distribution, logistics or dispatch processes. Understanding of Higher Education or student support services. Awareness of GDPR, Freedom of Information and data protection legislation. Apply Today If you are passionate about technology, enjoy helping customers and want to build your career within one of the UK's leading universities, we would love to hear from you. How to Apply? Please click 'Apply' and submit your most up-to-date CV. Equality, Diversity & Inclusion The Open University is committed to equality, diversity and inclusion which is reflected in our mission to be open to people, places, methods and ideas. We aim to foster a diverse and inclusive environment so that all in our OU community can reach their potential. We recognise that different people bring different perspectives, ideas, knowledge, and culture, and that this difference brings great strength. We strive to recruit, retain and develop the careers of a diverse pool of students and staff, and particularly encourage applications from all underrepresented groups. We also aspire to make The Open University a supportive workplace for all through our policies, services and staff networks. Pertemps acts as both an employment business and an employment agency on behalf of The Open University.
Customer Service Advisors 15.06 per hour Temporary to permanent after 3-4 months Central Bristol office with hybrid working available after 3 months Full Time - Monday - Friday between 08:30am-6:00pm Are you passionate about delivering exceptional customer service and making a real difference in your community? Tate is proud to be partnering with a respected local authority in Bristol to recruit Customer Service Advisors for an exciting opportunity starting on Monday 24th August. What you'll be doing: As the first point of contact for customers, you'll play a key role in delivering a professional, empathetic, and solution-focused experience over the phone. Your responsibilities will include: Handling inbound and outbound calls with clarity and care Resolving complex complaints with empathy and professionalism Collaborating with internal teams to find the best outcomes for customers Maintaining accurate customer records and audit trails Providing administrative support to ensure smooth service delivery Why apply? You'll join a friendly, supportive team with excellent training and clear pathways for career progression. If you thrive in a fast-paced, customer-focused environment, this is your chance to grow and make an impact. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Aug 15, 2026
Seasonal
Customer Service Advisors 15.06 per hour Temporary to permanent after 3-4 months Central Bristol office with hybrid working available after 3 months Full Time - Monday - Friday between 08:30am-6:00pm Are you passionate about delivering exceptional customer service and making a real difference in your community? Tate is proud to be partnering with a respected local authority in Bristol to recruit Customer Service Advisors for an exciting opportunity starting on Monday 24th August. What you'll be doing: As the first point of contact for customers, you'll play a key role in delivering a professional, empathetic, and solution-focused experience over the phone. Your responsibilities will include: Handling inbound and outbound calls with clarity and care Resolving complex complaints with empathy and professionalism Collaborating with internal teams to find the best outcomes for customers Maintaining accurate customer records and audit trails Providing administrative support to ensure smooth service delivery Why apply? You'll join a friendly, supportive team with excellent training and clear pathways for career progression. If you thrive in a fast-paced, customer-focused environment, this is your chance to grow and make an impact. Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment. Tate is acting as an Employment Business in relation to this vacancy. Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
Customer Care Advisor Location: Roach Bank Road, Pilsworth, Bury, BL9 8RY Rate: £14.11 per hour Contract: Fixed Term Contract until 31st December 2026 Hours: 35 hours per week, Monday to Friday - See below Start Date: ASAP Adecco are recruiting on behalf of our well established client for a Customer Care Advisor to join their busy and dynamic Customer Care team based in Bury. This is an excellent opportunity to join a world-leading company, supporting professional customers and delivering an exceptional customer experience across a variety of communication channels. The Role As a Customer Care Advisor, you will be responsible for providing outstanding customer service to the clients professional customer base through multiple channels including: Telephone Email Live Chat WhatsApp You will work within a fast-paced customer care environment, handling customer enquiries efficiently while ensuring accuracy, professionalism and a first-contact resolution approach. Key Responsibilities Deliver an exceptional customer experience and achieve first-contact resolution wherever possible. Manage customer enquiries across multiple communication channels. Handle multiple customer contacts simultaneously whilst maintaining accuracy and attention to detail. Proactively follow up with customers to ensure a positive experience. Build strong relationships with internal departments and external customers. Drive customer satisfaction and contribute towards NPS targets. Identify opportunities to improve processes and customer service delivery. Maintain a high level of product and business knowledge. Take ownership of personal development and performance. Working Hours This position operates on a rotating shift pattern covering the hours of 8:00am to 6:00pm , Monday to Friday. Shift patterns include: 8:00am to 4:00pm 9:00am to 5:00pm 10:00am to 6:00pm The early and late shifts rotate across the team approximately every 3 to 4 weeks. About You We are looking for candidates who have: Previous experience within a fast-paced Customer Service or Customer Care environment. Excellent written and verbal communication skills. Strong attention to detail. The ability to multitask and prioritise effectively. A proactive and positive attitude. The confidence to work with a range of internal and external stakeholders. Strong Microsoft Office skills. Desirable: Experience using SAP or similar ERP systems. What's on Offer? Immediate start available. Long-term contract through to December 2026. Opportunity to work for a globally recognised organisation. Supportive team environment with ongoing development opportunities. Exposure to a dynamic and customer-focused business. Please note : Due to the location of the site and limited public transport links, applicants should ideally have their own transport or live within a reasonable commuting distance of Bury. If you're passionate about delivering outstanding customer service and want to join a successful and growing team, we'd love to hear from you. Apply today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
Aug 15, 2026
Contractor
Customer Care Advisor Location: Roach Bank Road, Pilsworth, Bury, BL9 8RY Rate: £14.11 per hour Contract: Fixed Term Contract until 31st December 2026 Hours: 35 hours per week, Monday to Friday - See below Start Date: ASAP Adecco are recruiting on behalf of our well established client for a Customer Care Advisor to join their busy and dynamic Customer Care team based in Bury. This is an excellent opportunity to join a world-leading company, supporting professional customers and delivering an exceptional customer experience across a variety of communication channels. The Role As a Customer Care Advisor, you will be responsible for providing outstanding customer service to the clients professional customer base through multiple channels including: Telephone Email Live Chat WhatsApp You will work within a fast-paced customer care environment, handling customer enquiries efficiently while ensuring accuracy, professionalism and a first-contact resolution approach. Key Responsibilities Deliver an exceptional customer experience and achieve first-contact resolution wherever possible. Manage customer enquiries across multiple communication channels. Handle multiple customer contacts simultaneously whilst maintaining accuracy and attention to detail. Proactively follow up with customers to ensure a positive experience. Build strong relationships with internal departments and external customers. Drive customer satisfaction and contribute towards NPS targets. Identify opportunities to improve processes and customer service delivery. Maintain a high level of product and business knowledge. Take ownership of personal development and performance. Working Hours This position operates on a rotating shift pattern covering the hours of 8:00am to 6:00pm , Monday to Friday. Shift patterns include: 8:00am to 4:00pm 9:00am to 5:00pm 10:00am to 6:00pm The early and late shifts rotate across the team approximately every 3 to 4 weeks. About You We are looking for candidates who have: Previous experience within a fast-paced Customer Service or Customer Care environment. Excellent written and verbal communication skills. Strong attention to detail. The ability to multitask and prioritise effectively. A proactive and positive attitude. The confidence to work with a range of internal and external stakeholders. Strong Microsoft Office skills. Desirable: Experience using SAP or similar ERP systems. What's on Offer? Immediate start available. Long-term contract through to December 2026. Opportunity to work for a globally recognised organisation. Supportive team environment with ongoing development opportunities. Exposure to a dynamic and customer-focused business. Please note : Due to the location of the site and limited public transport links, applicants should ideally have their own transport or live within a reasonable commuting distance of Bury. If you're passionate about delivering outstanding customer service and want to join a successful and growing team, we'd love to hear from you. Apply today! Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser
Our client is looking for a friendly and professional Customer Support Advisor to join their growing team. This is an excellent opportunity for someone with experience in a customer contact or telephone-based customer service environment who enjoys helping people, solving problems and delivering an exceptional customer experience. Full training will be provided, so previous industry experience is not essential. The Role You'll be the first point of contact for customers, providing advice and support over the telephone, understanding individual needs and helping to identify the most appropriate solutions. Alongside delivering outstanding customer service, you'll maintain accurate records, complete administrative tasks and work towards agreed performance targets. Key Responsibilities Handle inbound and outbound customer calls. Provide professional, tailored advice and support. Build rapport and deliver an excellent customer experience. Accurately update customer records and internal systems. Complete follow-up calls and associated administration. Work towards individual and team KPIs. Ensure compliance with company procedures and data protection requirements. Escalate complex enquiries where appropriate. Work collaboratively with colleagues to achieve team objectives. Contribute to continuous improvement by identifying ways to enhance the customer journey. About You At least two years' experience in a customer contact or telephone-based customer service role. Excellent communication and listening skills. A professional, empathetic and positive approach. Strong organisational skills with excellent attention to detail. Confident using Microsoft Office and CRM or database systems. Able to prioritise workload and manage competing deadlines. Comfortable working towards performance targets. A proactive team player with a genuine passion for helping customers. What's on Offer Full training and ongoing development. Competitive salary and benefits package. Pension scheme. Generous annual leave. Career progression opportunities. Supportive and friendly working environment. A rewarding role where you can make a real difference to customers every day. Temporary contract expected to last for approximately 8 weeks, there is a potential for this to become longer term If you have a passion for delivering outstanding customer service and are looking for your next career opportunity, we'd love to hear from you.
Aug 15, 2026
Seasonal
Our client is looking for a friendly and professional Customer Support Advisor to join their growing team. This is an excellent opportunity for someone with experience in a customer contact or telephone-based customer service environment who enjoys helping people, solving problems and delivering an exceptional customer experience. Full training will be provided, so previous industry experience is not essential. The Role You'll be the first point of contact for customers, providing advice and support over the telephone, understanding individual needs and helping to identify the most appropriate solutions. Alongside delivering outstanding customer service, you'll maintain accurate records, complete administrative tasks and work towards agreed performance targets. Key Responsibilities Handle inbound and outbound customer calls. Provide professional, tailored advice and support. Build rapport and deliver an excellent customer experience. Accurately update customer records and internal systems. Complete follow-up calls and associated administration. Work towards individual and team KPIs. Ensure compliance with company procedures and data protection requirements. Escalate complex enquiries where appropriate. Work collaboratively with colleagues to achieve team objectives. Contribute to continuous improvement by identifying ways to enhance the customer journey. About You At least two years' experience in a customer contact or telephone-based customer service role. Excellent communication and listening skills. A professional, empathetic and positive approach. Strong organisational skills with excellent attention to detail. Confident using Microsoft Office and CRM or database systems. Able to prioritise workload and manage competing deadlines. Comfortable working towards performance targets. A proactive team player with a genuine passion for helping customers. What's on Offer Full training and ongoing development. Competitive salary and benefits package. Pension scheme. Generous annual leave. Career progression opportunities. Supportive and friendly working environment. A rewarding role where you can make a real difference to customers every day. Temporary contract expected to last for approximately 8 weeks, there is a potential for this to become longer term If you have a passion for delivering outstanding customer service and are looking for your next career opportunity, we'd love to hear from you.
Business Services Advisor Location: Newbury, Berkshire, RG18 Pay Rate: £15.14 per hour Contract: Temporary to Permanent Hours: Choose from either: 37.5 hours per week Monday to Friday, 9:00am to 5:00pm (1-hour lunch) 40 hours per week Monday to Friday, 8:30am to 5:00pm (30-minute lunch) We are looking for a highly organised Business Services Advisor to join a busy and supportive team in Newbury. This is an excellent opportunity for someone with strong administrative skills who enjoys working in a varied role, supporting the day-to-day running of business operations. Key Responsibilities Provide administrative and organisational support to the Business Services team Maintain company computer files for customers and suppliers using internal databases Carry out document control, including checking daily and monthly reports and completing end-of-month reporting for managers and customers Support the coordination of external training Assist with organising company events and liaise with external suppliers Maintain service checks, contract review records, SDAs and PAT testing results Assist with external accreditations Maintain internal and external documentation Manage business calendars, meetings and appointments Support facilities management activities Order stationery and office supplies Support the maintenance and updating of internal software programmes Provide general administrative support to colleagues as required To be successful in this role, you will have: Previous experience in an administrative or business support role Excellent organisational skills and attention to detail Strong communication skills, both written and verbal Good IT skills, including Microsoft Office The ability to manage multiple tasks and prioritise your workload effectively A proactive approach and willingness to support the wider team If you're looking for a varied administration role with the opportunity to secure a permanent position, we'd love to hear from you. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Aug 15, 2026
Contractor
Business Services Advisor Location: Newbury, Berkshire, RG18 Pay Rate: £15.14 per hour Contract: Temporary to Permanent Hours: Choose from either: 37.5 hours per week Monday to Friday, 9:00am to 5:00pm (1-hour lunch) 40 hours per week Monday to Friday, 8:30am to 5:00pm (30-minute lunch) We are looking for a highly organised Business Services Advisor to join a busy and supportive team in Newbury. This is an excellent opportunity for someone with strong administrative skills who enjoys working in a varied role, supporting the day-to-day running of business operations. Key Responsibilities Provide administrative and organisational support to the Business Services team Maintain company computer files for customers and suppliers using internal databases Carry out document control, including checking daily and monthly reports and completing end-of-month reporting for managers and customers Support the coordination of external training Assist with organising company events and liaise with external suppliers Maintain service checks, contract review records, SDAs and PAT testing results Assist with external accreditations Maintain internal and external documentation Manage business calendars, meetings and appointments Support facilities management activities Order stationery and office supplies Support the maintenance and updating of internal software programmes Provide general administrative support to colleagues as required To be successful in this role, you will have: Previous experience in an administrative or business support role Excellent organisational skills and attention to detail Strong communication skills, both written and verbal Good IT skills, including Microsoft Office The ability to manage multiple tasks and prioritise your workload effectively A proactive approach and willingness to support the wider team If you're looking for a varied administration role with the opportunity to secure a permanent position, we'd love to hear from you. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
Smart10 Ltd, Trading as SMT Recruitment
Hutton, Essex
Dutch Speaking Parts Sales Advisor Location : Brentwood, Essex Salary : £28,500 £35,800 per annum Hours : Monday Friday, 8:00am 5:30pm Job Type : Full-time, Permanent About the Role SMT Recruitment are currently recruiting for a Dutch-Speaking Parts Sales Advisor to join a successful and growing business based in Brentwood, Essex. The company specialises in selling car parts to customers across a range of markets. This is an excellent opportunity for an experienced sales professional, particularly someone with a background in the automotive or motor industry, who is looking to develop their career within a busy, customer-focused environment. Key Responsibilities Build and maintain strong relationships with new and existing customers. Handle customer enquiries by phone, email and face-to-face. Make outbound calls and generate new business through proactive sales activity. Process orders, reservations, estimates, invoices and payments. Provide excellent after-sales support and resolve customer queries. Assist with stock and parts availability checks. Liaise with internal teams and customers to ensure a smooth service. Identify opportunities to increase sales and promote relevant products. Maintain accurate customer and sales records. Work collaboratively with colleagues to achieve sales and commercial targets. About You We are looking for someone who is fluent in Dutch, with a strong sales and customer service focus. You will ideally have: Previous experience within the motor/automotive industry and sales, OR strong previous sales experience with a genuine interest in developing within the automotive sector. Confident telephone and communication skills. Experience making outbound sales calls and building customer relationships. A professional, friendly and proactive approach. Strong organisational skills and attention to detail. A commercially minded and entrepreneurial attitude. The ability to work effectively as part of a team. A full, valid UK driving licence. Willingness to attend occasional events or business trips when required. What s on Offer? £28,571.40 £35,802 salary, depending on experience. Monday to Friday, 8:00am 5:30pm. Permanent position. On-site parking. Company pension. Employee discount. Company events. Additional leave. Profit-sharing opportunities. Supportive and fast-paced working environment. Excellent opportunity to develop your sales career. If you are a Dutch-speaking sales professional looking for your next opportunity, we would love to hear from you. Thank you for your interest in this vacancy, advertised by SMT Recruitment (Smart10 Ltd), acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within three working days if you are shortlisted. SMT Recruitment is a multi-award-winning specialist recruitment consultancy providing temporary, contract, and permanent recruitment solutions across selected business sectors. To stay up to date with our latest opportunities, please visit our website, like us on Facebook, and follow us on Instagram or LinkedIn. Please refer to SMT s Privacy Policy for details on how we manage your data.
Aug 15, 2026
Full time
Dutch Speaking Parts Sales Advisor Location : Brentwood, Essex Salary : £28,500 £35,800 per annum Hours : Monday Friday, 8:00am 5:30pm Job Type : Full-time, Permanent About the Role SMT Recruitment are currently recruiting for a Dutch-Speaking Parts Sales Advisor to join a successful and growing business based in Brentwood, Essex. The company specialises in selling car parts to customers across a range of markets. This is an excellent opportunity for an experienced sales professional, particularly someone with a background in the automotive or motor industry, who is looking to develop their career within a busy, customer-focused environment. Key Responsibilities Build and maintain strong relationships with new and existing customers. Handle customer enquiries by phone, email and face-to-face. Make outbound calls and generate new business through proactive sales activity. Process orders, reservations, estimates, invoices and payments. Provide excellent after-sales support and resolve customer queries. Assist with stock and parts availability checks. Liaise with internal teams and customers to ensure a smooth service. Identify opportunities to increase sales and promote relevant products. Maintain accurate customer and sales records. Work collaboratively with colleagues to achieve sales and commercial targets. About You We are looking for someone who is fluent in Dutch, with a strong sales and customer service focus. You will ideally have: Previous experience within the motor/automotive industry and sales, OR strong previous sales experience with a genuine interest in developing within the automotive sector. Confident telephone and communication skills. Experience making outbound sales calls and building customer relationships. A professional, friendly and proactive approach. Strong organisational skills and attention to detail. A commercially minded and entrepreneurial attitude. The ability to work effectively as part of a team. A full, valid UK driving licence. Willingness to attend occasional events or business trips when required. What s on Offer? £28,571.40 £35,802 salary, depending on experience. Monday to Friday, 8:00am 5:30pm. Permanent position. On-site parking. Company pension. Employee discount. Company events. Additional leave. Profit-sharing opportunities. Supportive and fast-paced working environment. Excellent opportunity to develop your sales career. If you are a Dutch-speaking sales professional looking for your next opportunity, we would love to hear from you. Thank you for your interest in this vacancy, advertised by SMT Recruitment (Smart10 Ltd), acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within three working days if you are shortlisted. SMT Recruitment is a multi-award-winning specialist recruitment consultancy providing temporary, contract, and permanent recruitment solutions across selected business sectors. To stay up to date with our latest opportunities, please visit our website, like us on Facebook, and follow us on Instagram or LinkedIn. Please refer to SMT s Privacy Policy for details on how we manage your data.
Our well-established client based in the Tamworth area are currently recruiting for a Customer Service Advisor to join their team on a 12-week, temporary basis. FULL TIME - Monday to Friday 37.5 hours per week on a rotating shift pattern on 8am - 4pm / 9am - 5pm / 10am - 6pm This position is temporary for 12 weeks, with the potential for it to be extended. Main duties include: Handle incoming telephone calls and assist customers with their enquiries. Arrange appointments and handle customer bookings. Deal with complaints and escalate if necessary. Data entry into company system. Place customer orders. Deal with a large volume of telephone calls. The ideal candidate will: Have excellent communication skills. Be confident working within a busy call centre environment. Have excellent IT skills. If you feel you have the right skills and experience for this role, please apply now stating why you would be suitable.
Aug 15, 2026
Full time
Our well-established client based in the Tamworth area are currently recruiting for a Customer Service Advisor to join their team on a 12-week, temporary basis. FULL TIME - Monday to Friday 37.5 hours per week on a rotating shift pattern on 8am - 4pm / 9am - 5pm / 10am - 6pm This position is temporary for 12 weeks, with the potential for it to be extended. Main duties include: Handle incoming telephone calls and assist customers with their enquiries. Arrange appointments and handle customer bookings. Deal with complaints and escalate if necessary. Data entry into company system. Place customer orders. Deal with a large volume of telephone calls. The ideal candidate will: Have excellent communication skills. Be confident working within a busy call centre environment. Have excellent IT skills. If you feel you have the right skills and experience for this role, please apply now stating why you would be suitable.
Customer Service Advisor - Immediate Start On-going temporary role Full Time 12.90 per hour We're hiring for a Customer Service Advisor, a chance to join a growing, people-focused organisation. This is a fantastic opportunity to gain valuable experience, receive full training, and build a long-term career within a dynamic and customer-centric team. What You'll Be Doing: Supporting customers with queries and account services Handling inbound and outbound calls, emails, and online chats Providing accurate information and solutions to customers Working collaboratively within a supportive, high-performing team What We're Looking For: Strong communication and customer service skills A proactive and professional attitude Excellent attention to detail and problem-solving ability Previous customer service experience is a plus Apply now for immediate consideration! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Aug 15, 2026
Seasonal
Customer Service Advisor - Immediate Start On-going temporary role Full Time 12.90 per hour We're hiring for a Customer Service Advisor, a chance to join a growing, people-focused organisation. This is a fantastic opportunity to gain valuable experience, receive full training, and build a long-term career within a dynamic and customer-centric team. What You'll Be Doing: Supporting customers with queries and account services Handling inbound and outbound calls, emails, and online chats Providing accurate information and solutions to customers Working collaboratively within a supportive, high-performing team What We're Looking For: Strong communication and customer service skills A proactive and professional attitude Excellent attention to detail and problem-solving ability Previous customer service experience is a plus Apply now for immediate consideration! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Customer Sales & Support Advisor - Summer Temporary Role Central London (Hybrid - 2 Days in Office, Finsbury Circus) 14.00 per hour + Holiday Pay Start Date ASAP - Mid/Late September Monday-Sunday, 9am-5.30 pm This role will involve weekend work on a rota. Days off in Lieu will be provided. Are you a student, customer and sales driven individual or recent graduate looking to gain valuable office experience this summer? Do you thrive in a fast-paced, customer-focused environment? We're working with a leading company in the property sector who are seeking enthusiastic individuals to join their vibrant team as Customer Sales & Support Advisors. The Role Following in-office training at their Central London office, you'll work mostly from home with two days per week in the office. All equipment will be provided. You'll be: Handling inbound and outbound customer queries via phone, email, and live chat Responding to booking enquiries and resolving issues efficiently Providing professional, friendly support to clients Drafting/reviewing simple agreements and processing customer applications Updating internal systems accurately and maintaining organised records What We're Looking For Confident communication skills, both verbal and written A friendly, professional telephone manner Ability to multi-task and stay organised in a busy environment Competency with Microsoft Office and online platforms Previous customer service experience is a plus, but not essential A proactive and motivated attitude Why Apply? This is a fantastic opportunity to gain real-world experience, enhance your CV, and work with a dynamic, supportive team. Perfect for students or graduates looking to gain insight into the property sector or customer service roles. Interviews are taking place immediately - don't miss out! Apply now to be considered. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Aug 15, 2026
Seasonal
Customer Sales & Support Advisor - Summer Temporary Role Central London (Hybrid - 2 Days in Office, Finsbury Circus) 14.00 per hour + Holiday Pay Start Date ASAP - Mid/Late September Monday-Sunday, 9am-5.30 pm This role will involve weekend work on a rota. Days off in Lieu will be provided. Are you a student, customer and sales driven individual or recent graduate looking to gain valuable office experience this summer? Do you thrive in a fast-paced, customer-focused environment? We're working with a leading company in the property sector who are seeking enthusiastic individuals to join their vibrant team as Customer Sales & Support Advisors. The Role Following in-office training at their Central London office, you'll work mostly from home with two days per week in the office. All equipment will be provided. You'll be: Handling inbound and outbound customer queries via phone, email, and live chat Responding to booking enquiries and resolving issues efficiently Providing professional, friendly support to clients Drafting/reviewing simple agreements and processing customer applications Updating internal systems accurately and maintaining organised records What We're Looking For Confident communication skills, both verbal and written A friendly, professional telephone manner Ability to multi-task and stay organised in a busy environment Competency with Microsoft Office and online platforms Previous customer service experience is a plus, but not essential A proactive and motivated attitude Why Apply? This is a fantastic opportunity to gain real-world experience, enhance your CV, and work with a dynamic, supportive team. Perfect for students or graduates looking to gain insight into the property sector or customer service roles. Interviews are taking place immediately - don't miss out! Apply now to be considered. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Job Title : Customer Service Assistant Pay Rate : 14.40 per hour Location : Chester Business Park Contract : Temporary - 9 months Start Dates : 21st September 2026 Working Pattern : Monday - Friday 8am-6pm shift rotation, 1 Saturday every 4 weeks 9am - 4pm with day off during the week in lieu Office based 5 days per week, for initial 6 months, then 3 days a week from home (subject to eligibility and manager sign off). About the Opportunity: Do you have a curious attitude and a passion for being part of a successful team? If so, we would love to hear from you! Lloyds Banking Group are recruiting now for Customer Service Assistants to join their Homes Operations Mortgages Team. Based in our contact centre, the nature of this role to provide an enhanced service to our Multi Brand Mortgage Brokers & Mortgage Advisors on a range of mortgage products over the phone. The core purpose of the role is to support our customer journey of 'Help me own a Home'. As part of the team, you will be taking incoming calls from our valued customer base and providing the highest level of service through a breadth of decision-making across multiple brands. On a day-to-day basis you will: - Support customers by providing a first point of contact for a range of queries on existing mortgages Following processes to provide information and resolution to customers over the phone Ensure that all activities are in line with compliance and security processes Ensure customers are dealt with professionally, refereed to the right person or channel where appropriate and identify and support customers in vulnerable circumstances. Create, organise and maintain files for correspondence and records. Benefits: Free on-site car parking and electric charging points Location close to public transport links Free access to on-site gym and on-site shower/changing facilities Flexible benefits to suit your lifestyle, such as discounted shopping, attraction tickets and travel. First-class support and training for all colleagues Opportunity for growth within the company An extensive newly renovated canteen, break rooms and kitchenette on each floor Prayer & Quiet reflection rooms Access to green spaces for walking or other exercise Well-being Support through dedicated Apps and Employee Assistance Programme Holiday allowance Weekly pay About our client: Our client's focus is to ensure inclusivity and build an organisation that reflects modern society and celebrates diversity in all its forms. With great colleagues and a multitude of career opportunities, you'll find a supportive and inclusive environment where you can thrive. Requirements: Able to adapt to new challenges Highly curious and enjoys exploring beyond the original question to unearth customer insights and identify improvements. Ability to work at pace and can successfully deliver against targets. Strong Customer Service skills as well as excellent verbal communication when sharing ideas and proposals for improvements. At our client's organisation, we are committed to fostering an inclusive and diverse workplace. We celebrate individuals from all backgrounds, cultures, and identities, and welcome applications from under-represented groups. We are disability confident and can make reasonable adjustments to our recruitment processes upon request. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicity, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Aug 15, 2026
Seasonal
Job Title : Customer Service Assistant Pay Rate : 14.40 per hour Location : Chester Business Park Contract : Temporary - 9 months Start Dates : 21st September 2026 Working Pattern : Monday - Friday 8am-6pm shift rotation, 1 Saturday every 4 weeks 9am - 4pm with day off during the week in lieu Office based 5 days per week, for initial 6 months, then 3 days a week from home (subject to eligibility and manager sign off). About the Opportunity: Do you have a curious attitude and a passion for being part of a successful team? If so, we would love to hear from you! Lloyds Banking Group are recruiting now for Customer Service Assistants to join their Homes Operations Mortgages Team. Based in our contact centre, the nature of this role to provide an enhanced service to our Multi Brand Mortgage Brokers & Mortgage Advisors on a range of mortgage products over the phone. The core purpose of the role is to support our customer journey of 'Help me own a Home'. As part of the team, you will be taking incoming calls from our valued customer base and providing the highest level of service through a breadth of decision-making across multiple brands. On a day-to-day basis you will: - Support customers by providing a first point of contact for a range of queries on existing mortgages Following processes to provide information and resolution to customers over the phone Ensure that all activities are in line with compliance and security processes Ensure customers are dealt with professionally, refereed to the right person or channel where appropriate and identify and support customers in vulnerable circumstances. Create, organise and maintain files for correspondence and records. Benefits: Free on-site car parking and electric charging points Location close to public transport links Free access to on-site gym and on-site shower/changing facilities Flexible benefits to suit your lifestyle, such as discounted shopping, attraction tickets and travel. First-class support and training for all colleagues Opportunity for growth within the company An extensive newly renovated canteen, break rooms and kitchenette on each floor Prayer & Quiet reflection rooms Access to green spaces for walking or other exercise Well-being Support through dedicated Apps and Employee Assistance Programme Holiday allowance Weekly pay About our client: Our client's focus is to ensure inclusivity and build an organisation that reflects modern society and celebrates diversity in all its forms. With great colleagues and a multitude of career opportunities, you'll find a supportive and inclusive environment where you can thrive. Requirements: Able to adapt to new challenges Highly curious and enjoys exploring beyond the original question to unearth customer insights and identify improvements. Ability to work at pace and can successfully deliver against targets. Strong Customer Service skills as well as excellent verbal communication when sharing ideas and proposals for improvements. At our client's organisation, we are committed to fostering an inclusive and diverse workplace. We celebrate individuals from all backgrounds, cultures, and identities, and welcome applications from under-represented groups. We are disability confident and can make reasonable adjustments to our recruitment processes upon request. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicity, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
IMH Recruitment are currently looking for an experienced Customer Service Agent to join our client based in Goole to ASAP. This is a temporary role for 4-8 weeks , with the possibility of further opportunities for the right candidate. Duties include: Answering customer calls Supporting customers through the onboarding process Handling customer queries and complaints Explaining products and services Using internal systems to update customer information Providing excellent customer service at all times Requirements: Previous customer service experience Excellent telephone manner Confident using computer systems A DBS certificate is needed for this role or willing to get on e Strong communication and attention to detail Able to work well as part of a team A full UK driving licence is highly preferred due to the location (unless you live locally) Hours & Pay: Monday to Friday: 9am - 5pm. £13.04 per hour. Weekly pay via agency! Sounds like you? Can start ASAP? Please apply with an up to date CV Now! For more information, please call the office on (phone number removed)!
Aug 15, 2026
Seasonal
IMH Recruitment are currently looking for an experienced Customer Service Agent to join our client based in Goole to ASAP. This is a temporary role for 4-8 weeks , with the possibility of further opportunities for the right candidate. Duties include: Answering customer calls Supporting customers through the onboarding process Handling customer queries and complaints Explaining products and services Using internal systems to update customer information Providing excellent customer service at all times Requirements: Previous customer service experience Excellent telephone manner Confident using computer systems A DBS certificate is needed for this role or willing to get on e Strong communication and attention to detail Able to work well as part of a team A full UK driving licence is highly preferred due to the location (unless you live locally) Hours & Pay: Monday to Friday: 9am - 5pm. £13.04 per hour. Weekly pay via agency! Sounds like you? Can start ASAP? Please apply with an up to date CV Now! For more information, please call the office on (phone number removed)!
Anne Corder Recruitment
Peterborough, Cambridgeshire
Are you passionate about nurturing lasting customer relationships and ensuring clients receive an outstanding service? We're recruiting for a Customer Success Manager to join a well-established organisation operating within a specialist service sector, supporting a wide range of clients across the UK, where long-term partnerships and service excellence are key to success. This is an exciting opportunity to take ownership of an established portfolio of customers, acting as their trusted advisor and ensuring they continue to receive exceptional support throughout their journey. If you enjoy developing relationships, solving problems and helping customers achieve the best possible outcomes, please get in touch. Customer Success Manager's Key Responsibilities: Manage and develop relationships with a portfolio of existing customers, becoming their primary point of contact. Proactively engage with customers through regular service reviews and check-ins to ensure they remain satisfied and supported. Build a thorough understanding of each customer's requirements, ensuring their needs are communicated effectively across the business. Maintain accurate customer records, contracts and contact information within the CRM system, ensuring all data is current and compliant. Coordinate with Operations, Engineering and other internal teams to ensure customer expectations are consistently met. Monitor customer satisfaction, resolve service-related issues and drive positive outcomes. Produce account reports, track customer activity and identify opportunities to improve the customer experience. Skills & Experience Required as a Customer Success Manager: Previous experience in Customer Success, Account Management, Client Services or Customer Relationship Management. Outstanding communication and relationship-building skills with the ability to establish trust at all levels. Experience using CRM systems to manage customer accounts and maintain accurate records. A proactive and solutions-focused approach with excellent problem-solving skills. Strong IT skills, including Microsoft Office applications. Benefits Package: Company pension scheme. Free on-site parking. If this Customer Success Manager opportunity sounds like a role that matches your skills and experience, we would love to hear from you and look forward to discussing your application in more detail. Anne Corder Recruitment Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying you will be registered as a candidate with Anne Corder Recruitment Ltd, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data. Your details will be reviewed by one of our Recruitment Partners and we will contact you again within 5 working days if your application is to be progressed further. Please note that we are not able to provide support with visa sponsorships and all applicants must be based in the UK and hold the valid right to work in the UK. INDEEDCOMM
Aug 15, 2026
Full time
Are you passionate about nurturing lasting customer relationships and ensuring clients receive an outstanding service? We're recruiting for a Customer Success Manager to join a well-established organisation operating within a specialist service sector, supporting a wide range of clients across the UK, where long-term partnerships and service excellence are key to success. This is an exciting opportunity to take ownership of an established portfolio of customers, acting as their trusted advisor and ensuring they continue to receive exceptional support throughout their journey. If you enjoy developing relationships, solving problems and helping customers achieve the best possible outcomes, please get in touch. Customer Success Manager's Key Responsibilities: Manage and develop relationships with a portfolio of existing customers, becoming their primary point of contact. Proactively engage with customers through regular service reviews and check-ins to ensure they remain satisfied and supported. Build a thorough understanding of each customer's requirements, ensuring their needs are communicated effectively across the business. Maintain accurate customer records, contracts and contact information within the CRM system, ensuring all data is current and compliant. Coordinate with Operations, Engineering and other internal teams to ensure customer expectations are consistently met. Monitor customer satisfaction, resolve service-related issues and drive positive outcomes. Produce account reports, track customer activity and identify opportunities to improve the customer experience. Skills & Experience Required as a Customer Success Manager: Previous experience in Customer Success, Account Management, Client Services or Customer Relationship Management. Outstanding communication and relationship-building skills with the ability to establish trust at all levels. Experience using CRM systems to manage customer accounts and maintain accurate records. A proactive and solutions-focused approach with excellent problem-solving skills. Strong IT skills, including Microsoft Office applications. Benefits Package: Company pension scheme. Free on-site parking. If this Customer Success Manager opportunity sounds like a role that matches your skills and experience, we would love to hear from you and look forward to discussing your application in more detail. Anne Corder Recruitment Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying you will be registered as a candidate with Anne Corder Recruitment Ltd, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data. Your details will be reviewed by one of our Recruitment Partners and we will contact you again within 5 working days if your application is to be progressed further. Please note that we are not able to provide support with visa sponsorships and all applicants must be based in the UK and hold the valid right to work in the UK. INDEEDCOMM
Customer Service Advisor Location: Wellingborough, Northamptonshire Contract Type: 3-Month Fixed-Term Contract (with possible extension) Pay Rate: 13.50 per hour Shifts: Weekends Only (Friday, Saturday, Sunday) 8:00 AM - 4:00 PM About the Role In this role, you will act as the primary point of contact for our pub partners and drivers, providing top-tier support and ensuring daily logistics operations run seamlessly over the weekend. Key Responsibilities Query Management: Investigate and respond promptly to enquiries from pubs and drivers, ensuring all issues are handled within agreed Service Level Agreements (SLAs). Communication: Liaise closely with internal departments to ensure any service issues or network updates are resolved and communicated quickly. Administration: Process orders with high attention to detail and maintain accurate, up-to-date records on helpdesk and internal systems. Compliance: Manage complaints professionally and maintain full audit compliance in line with company guidelines. What You'll Need The Skills: Excellent listening and problem-solving abilities, with a natural talent for building quick rapport over the phone and via email. The Mindset: A passion for delivering exceptional customer service while working effectively toward targets and KPIs. The Tech Aptitude: Strong multitasking skills and the confidence to navigate multiple computer systems simultaneously. The Flexibility: Available to work the weekend shift pattern (Friday, Saturday, and Sunday, 8:00 AM - 4:00 PM). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 15, 2026
Seasonal
Customer Service Advisor Location: Wellingborough, Northamptonshire Contract Type: 3-Month Fixed-Term Contract (with possible extension) Pay Rate: 13.50 per hour Shifts: Weekends Only (Friday, Saturday, Sunday) 8:00 AM - 4:00 PM About the Role In this role, you will act as the primary point of contact for our pub partners and drivers, providing top-tier support and ensuring daily logistics operations run seamlessly over the weekend. Key Responsibilities Query Management: Investigate and respond promptly to enquiries from pubs and drivers, ensuring all issues are handled within agreed Service Level Agreements (SLAs). Communication: Liaise closely with internal departments to ensure any service issues or network updates are resolved and communicated quickly. Administration: Process orders with high attention to detail and maintain accurate, up-to-date records on helpdesk and internal systems. Compliance: Manage complaints professionally and maintain full audit compliance in line with company guidelines. What You'll Need The Skills: Excellent listening and problem-solving abilities, with a natural talent for building quick rapport over the phone and via email. The Mindset: A passion for delivering exceptional customer service while working effectively toward targets and KPIs. The Tech Aptitude: Strong multitasking skills and the confidence to navigate multiple computer systems simultaneously. The Flexibility: Available to work the weekend shift pattern (Friday, Saturday, and Sunday, 8:00 AM - 4:00 PM). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Inbound Telephone Sales Advisor Location: Loughborough Job Type: Temporary to Permanent Hours: Full-Time (40 hours per week) Shift Pattern Rotating shifts, Monday to Friday between 08:00 am and 8:00 pm One weekend shift every two weeks ( 9:00 am - 5:30 pm ) Start Date: Monday, 17th August 2026 Are you passionate about delivering excellent customer service and enjoy helping people find the right technology solutions? We're looking for enthusiastic and motivated individuals to join the team as Inbound Telephone Sales Advisors. In this role, you'll speak with customers who have already shown an interest by visiting the website. You'll identify their needs, recommend the most suitable products and services, and guide them through the purchasing process with confidence and professionalism. Whether you're an experienced sales professional or looking to start your career in telephone sales, we'll provide full training and ongoing support to help you succeed. What You'll Be Doing Answer inbound calls from customers interested in purchasing products and services. Build rapport with customers by understanding their individual needs. Recommend suitable technology products, services, and solutions. Clearly explain product features, benefits, pricing, and available options. Guide customers through the sales process from enquiry to purchase. Process payments and support customers with credit applications and finance plans. Deliver an outstanding customer experience that encourages repeat business and long-term loyalty. Consistently work towards achieving and exceeding sales and performance targets. Accurately update customer information across multiple systems. What We're Looking For We're looking for people who are: Confident communicators with excellent listening and interpersonal skills. Customer-focused and committed to providing exceptional service. Motivated by achieving targets and delivering results. Comfortable using multiple computer systems and learning new technology. Passionate about technology and helping customers make informed purchasing decisions. Flexible, adaptable, and able to thrive in a fast-paced environment. Previous sales or customer service experience is advantageous but not essential, as full training will be provided. What We Offer Full training and ongoing coaching. Temporary-to-permanent opportunity. Supportive and collaborative team environment. Career development and progression opportunities. The chance to work with leading technology products and services. If you're looking for a rewarding customer-focused sales role with excellent training and long-term career opportunities, we'd love to hear from you. Apply today by submitting your CV or contact Michelle Alburey for more information. Email: Telephone:
Aug 15, 2026
Full time
Inbound Telephone Sales Advisor Location: Loughborough Job Type: Temporary to Permanent Hours: Full-Time (40 hours per week) Shift Pattern Rotating shifts, Monday to Friday between 08:00 am and 8:00 pm One weekend shift every two weeks ( 9:00 am - 5:30 pm ) Start Date: Monday, 17th August 2026 Are you passionate about delivering excellent customer service and enjoy helping people find the right technology solutions? We're looking for enthusiastic and motivated individuals to join the team as Inbound Telephone Sales Advisors. In this role, you'll speak with customers who have already shown an interest by visiting the website. You'll identify their needs, recommend the most suitable products and services, and guide them through the purchasing process with confidence and professionalism. Whether you're an experienced sales professional or looking to start your career in telephone sales, we'll provide full training and ongoing support to help you succeed. What You'll Be Doing Answer inbound calls from customers interested in purchasing products and services. Build rapport with customers by understanding their individual needs. Recommend suitable technology products, services, and solutions. Clearly explain product features, benefits, pricing, and available options. Guide customers through the sales process from enquiry to purchase. Process payments and support customers with credit applications and finance plans. Deliver an outstanding customer experience that encourages repeat business and long-term loyalty. Consistently work towards achieving and exceeding sales and performance targets. Accurately update customer information across multiple systems. What We're Looking For We're looking for people who are: Confident communicators with excellent listening and interpersonal skills. Customer-focused and committed to providing exceptional service. Motivated by achieving targets and delivering results. Comfortable using multiple computer systems and learning new technology. Passionate about technology and helping customers make informed purchasing decisions. Flexible, adaptable, and able to thrive in a fast-paced environment. Previous sales or customer service experience is advantageous but not essential, as full training will be provided. What We Offer Full training and ongoing coaching. Temporary-to-permanent opportunity. Supportive and collaborative team environment. Career development and progression opportunities. The chance to work with leading technology products and services. If you're looking for a rewarding customer-focused sales role with excellent training and long-term career opportunities, we'd love to hear from you. Apply today by submitting your CV or contact Michelle Alburey for more information. Email: Telephone:
Customer Service Administrator Location: Crawley Hours: Monday to Friday 9am - 5pm Salary: 12.83 per hour Duration: Temp to Perm About the Role We're looking for a proactive and friendly Customer Service Advisor to join our team. This role is focused on contacting customers and third parties by phone, gathering information, updating records, and providing excellent service throughout the customer journey. What you'll be doing Speak to customers and third parties via phone, email, text, and other communication channels. Make outbound calls to gather information and progress customer enquiries. Accurately update and maintain customer records on internal databases and systems. Join daily team catch-ups, share updates, and contribute to a positive team environment. Handle a variety of customer questions and support colleagues across different areas when required. Follow up on outstanding information and ensure customer records remain up to date. Take ownership of customer enquiries and provide timely updates and resolutions. Help identify opportunities to improve processes and enhance the customer experience. Develop your knowledge and skills through ongoing training and coaching. What We're Looking For You will be someone who: Enjoys speaking with people and building positive relationships. Is highly organised and accurate in their work. Can work independently as well as part of a team. Remains calm and professional when handling sensitive information. Takes pride in delivering excellent customer service. Next steps: Apply today, the client is looking for someone to start immediately! Please apply today with your up to date CV If you experience any issues applying, please send your CV along with the name of the role you are applying for to (url removed) Working as a temp is an ideal way of exploring different job roles and industries. It's also gives you control of your own work/life balance. Here are just some of the benefits you can expect when you become part of the Office Angels team: Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after Eye care vouchers and money towards glasses should you require them for VDU purposes We can search for permanent work whilst you're in assignments and offer expert interview support and advice Weekly pay Pension scheme option (with employer contributions) 28 days paid annual leave (Based on a weekly accrual) Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - (url removed). Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 14, 2026
Contractor
Customer Service Administrator Location: Crawley Hours: Monday to Friday 9am - 5pm Salary: 12.83 per hour Duration: Temp to Perm About the Role We're looking for a proactive and friendly Customer Service Advisor to join our team. This role is focused on contacting customers and third parties by phone, gathering information, updating records, and providing excellent service throughout the customer journey. What you'll be doing Speak to customers and third parties via phone, email, text, and other communication channels. Make outbound calls to gather information and progress customer enquiries. Accurately update and maintain customer records on internal databases and systems. Join daily team catch-ups, share updates, and contribute to a positive team environment. Handle a variety of customer questions and support colleagues across different areas when required. Follow up on outstanding information and ensure customer records remain up to date. Take ownership of customer enquiries and provide timely updates and resolutions. Help identify opportunities to improve processes and enhance the customer experience. Develop your knowledge and skills through ongoing training and coaching. What We're Looking For You will be someone who: Enjoys speaking with people and building positive relationships. Is highly organised and accurate in their work. Can work independently as well as part of a team. Remains calm and professional when handling sensitive information. Takes pride in delivering excellent customer service. Next steps: Apply today, the client is looking for someone to start immediately! Please apply today with your up to date CV If you experience any issues applying, please send your CV along with the name of the role you are applying for to (url removed) Working as a temp is an ideal way of exploring different job roles and industries. It's also gives you control of your own work/life balance. Here are just some of the benefits you can expect when you become part of the Office Angels team: Employed directly with Office Angels, meaning we're always on hand to ensure you're being well looked after Eye care vouchers and money towards glasses should you require them for VDU purposes We can search for permanent work whilst you're in assignments and offer expert interview support and advice Weekly pay Pension scheme option (with employer contributions) 28 days paid annual leave (Based on a weekly accrual) Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy. Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - (url removed). Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Elizabeth Michael Associates Ltd
Nottingham, Nottinghamshire
Temporary Customer Service Advisor Nottingham City Centre £12.75 per hour Full-Time Includes Weekend Working on a Rotational Basis Immediate Start Available Full Training Provided Are you a confident communicator with a passion for delivering outstanding customer service? We are looking for enthusiastic and reliable Customer Service Advisors to join a busy and supportive team in Nottingham on a temporary basis, with immediate starts available. This is a fantastic opportunity to gain valuable customer service experience within a professional contact centre environment, where you will receive full training and ongoing support from day one. Key Responsibilities: • Handling inbound calls • Delivering a professional, friendly and efficient customer experience • Taking accurate messages and recording important information • Ensuring all enquiries are handled promptly and effectively • Updating internal systems accurately and efficiently • Working as part of a supportive team to maintain excellent service standards Candidate Requirements: • Previous customer service or call handling experience is desirable but not essential • Excellent verbal and written communication skills • A professional and confident telephone manner • Strong attention to detail and accurate keyboard skills • Ability to multitask and remain calm in a busy environment • Reliable, punctual and committed to delivering high standards • A positive attitude and willingness to learn What We Offer: • Competitive pay rate of £12.75 per hour • Full training provided • Immediate start opportunities • Friendly and supportive team environment • Valuable experience with a well-established business • Weekly pay If you are available immediately and looking for a rewarding customer service role where no two days are the same, we would love to hear from you.
Aug 14, 2026
Seasonal
Temporary Customer Service Advisor Nottingham City Centre £12.75 per hour Full-Time Includes Weekend Working on a Rotational Basis Immediate Start Available Full Training Provided Are you a confident communicator with a passion for delivering outstanding customer service? We are looking for enthusiastic and reliable Customer Service Advisors to join a busy and supportive team in Nottingham on a temporary basis, with immediate starts available. This is a fantastic opportunity to gain valuable customer service experience within a professional contact centre environment, where you will receive full training and ongoing support from day one. Key Responsibilities: • Handling inbound calls • Delivering a professional, friendly and efficient customer experience • Taking accurate messages and recording important information • Ensuring all enquiries are handled promptly and effectively • Updating internal systems accurately and efficiently • Working as part of a supportive team to maintain excellent service standards Candidate Requirements: • Previous customer service or call handling experience is desirable but not essential • Excellent verbal and written communication skills • A professional and confident telephone manner • Strong attention to detail and accurate keyboard skills • Ability to multitask and remain calm in a busy environment • Reliable, punctual and committed to delivering high standards • A positive attitude and willingness to learn What We Offer: • Competitive pay rate of £12.75 per hour • Full training provided • Immediate start opportunities • Friendly and supportive team environment • Valuable experience with a well-established business • Weekly pay If you are available immediately and looking for a rewarding customer service role where no two days are the same, we would love to hear from you.
