A reputable London housing provider is seeking an experienced Senior Allocations & Lettings Officer to join its Housing and Lettings service on a temporary basis. This is a senior operational role responsible for overseeing the delivery of an effective, customer-focused social housing allocations and lettings service , while supporting and managing a team of officers. Location: London Working Pattern: Hybrid - 3 days office-based Contract: Temporary Pay Rate: £31.50 - £32.59 per hour The successful candidate will have strong knowledge of social housing allocations, lettings, housing legislation and statutory guidance , together with proven experience of managing staff, monitoring performance and working with internal and external stakeholders. Key Responsibilities Lead and oversee the day-to-day delivery of social housing allocations and lettings , including housing register, transfers, decants and under-occupation cases. Manage, motivate and support a team of housing officers to deliver a high-quality, responsive and customer-focused service. Ensure allocations and lettings are delivered in accordance with Housing Act 1996 Part VI, the Council/Housing Provider Allocation Scheme and relevant statutory guidance . Work closely with voids, repairs, surveyors and contractors to improve void turnaround times and minimise rental income loss. Manage nominations and maintain effective relationships with Registered Providers and housing association partners , ensuring nomination agreements and allocation policies are followed. Monitor service performance against agreed KPIs, targets and service standards , producing accurate performance and financial information. Oversee the accurate maintenance of housing management systems and ensure records are complete, up to date and compliant with relevant requirements. Respond to and coordinate Member enquiries, customer complaints, escalated cases and complex housing enquiries within required timescales. Provide clear housing advice and guidance to residents regarding social housing, temporary accommodation, transfers and available housing options. Support emergency decants, transfers and rehousing arrangements , working closely with relevant internal teams and external partners. Prepare written reports, briefings and correspondence for senior managers, elected Members, solicitors and other stakeholders. Identify service improvements and develop initiatives to improve the efficiency and effectiveness of the allocations and lettings service. Build strong working relationships with residents, colleagues, Registered Providers, contractors, health and welfare services and other partner agencies. Ensure services are delivered fairly and inclusively, with particular consideration given to vulnerable residents and customers with additional needs . Support the training, development and induction of team members and contribute to continuous service improvement. Essential Experience & Knowledge: Proven experience working within social housing allocations and lettings . Strong knowledge of Housing Act 1996 Part VI and housing allocation legislation. Understanding of the Homelessness Reduction Act 2017 and relevant homelessness statutory guidance. Experience managing or supervising housing/allocations officers. Experience of managing housing registers, nominations, transfers, decants and lettings . Strong understanding of voids management and void turnaround performance . Experience working with Registered Providers / Housing Associations . Proven experience monitoring KPIs, performance targets and service standards . Experience handling complex customer enquiries, complaints and Members' enquiries . Strong knowledge of housing management systems and accurate case recording. Desirable Local authority or housing association experience. Experience using housing management systems such as Northgate, NEC, Civica, MRI or equivalent . Experience of working with Locata or other choice-based lettings systems . Knowledge of temporary accommodation and homelessness pathways. Experience contributing to housing policy or service improvement initiatives. Relevant housing qualification such as CIH or equivalent professional experience. You will be comfortable working in a fast-paced housing environment, managing complex allocations and lettings issues, interpreting legislation and making sound decisions. You will also need to demonstrate strong stakeholder management skills and the ability to work collaboratively across housing, repairs, voids, Registered Providers and other partner services. , APPLY NOW, If you have strong Senior Allocations, Lettings or Housing Register experience and are immediately available for a hybrid London assignment, we would be keen to hear from you.
Aug 14, 2026
Full time
A reputable London housing provider is seeking an experienced Senior Allocations & Lettings Officer to join its Housing and Lettings service on a temporary basis. This is a senior operational role responsible for overseeing the delivery of an effective, customer-focused social housing allocations and lettings service , while supporting and managing a team of officers. Location: London Working Pattern: Hybrid - 3 days office-based Contract: Temporary Pay Rate: £31.50 - £32.59 per hour The successful candidate will have strong knowledge of social housing allocations, lettings, housing legislation and statutory guidance , together with proven experience of managing staff, monitoring performance and working with internal and external stakeholders. Key Responsibilities Lead and oversee the day-to-day delivery of social housing allocations and lettings , including housing register, transfers, decants and under-occupation cases. Manage, motivate and support a team of housing officers to deliver a high-quality, responsive and customer-focused service. Ensure allocations and lettings are delivered in accordance with Housing Act 1996 Part VI, the Council/Housing Provider Allocation Scheme and relevant statutory guidance . Work closely with voids, repairs, surveyors and contractors to improve void turnaround times and minimise rental income loss. Manage nominations and maintain effective relationships with Registered Providers and housing association partners , ensuring nomination agreements and allocation policies are followed. Monitor service performance against agreed KPIs, targets and service standards , producing accurate performance and financial information. Oversee the accurate maintenance of housing management systems and ensure records are complete, up to date and compliant with relevant requirements. Respond to and coordinate Member enquiries, customer complaints, escalated cases and complex housing enquiries within required timescales. Provide clear housing advice and guidance to residents regarding social housing, temporary accommodation, transfers and available housing options. Support emergency decants, transfers and rehousing arrangements , working closely with relevant internal teams and external partners. Prepare written reports, briefings and correspondence for senior managers, elected Members, solicitors and other stakeholders. Identify service improvements and develop initiatives to improve the efficiency and effectiveness of the allocations and lettings service. Build strong working relationships with residents, colleagues, Registered Providers, contractors, health and welfare services and other partner agencies. Ensure services are delivered fairly and inclusively, with particular consideration given to vulnerable residents and customers with additional needs . Support the training, development and induction of team members and contribute to continuous service improvement. Essential Experience & Knowledge: Proven experience working within social housing allocations and lettings . Strong knowledge of Housing Act 1996 Part VI and housing allocation legislation. Understanding of the Homelessness Reduction Act 2017 and relevant homelessness statutory guidance. Experience managing or supervising housing/allocations officers. Experience of managing housing registers, nominations, transfers, decants and lettings . Strong understanding of voids management and void turnaround performance . Experience working with Registered Providers / Housing Associations . Proven experience monitoring KPIs, performance targets and service standards . Experience handling complex customer enquiries, complaints and Members' enquiries . Strong knowledge of housing management systems and accurate case recording. Desirable Local authority or housing association experience. Experience using housing management systems such as Northgate, NEC, Civica, MRI or equivalent . Experience of working with Locata or other choice-based lettings systems . Knowledge of temporary accommodation and homelessness pathways. Experience contributing to housing policy or service improvement initiatives. Relevant housing qualification such as CIH or equivalent professional experience. You will be comfortable working in a fast-paced housing environment, managing complex allocations and lettings issues, interpreting legislation and making sound decisions. You will also need to demonstrate strong stakeholder management skills and the ability to work collaboratively across housing, repairs, voids, Registered Providers and other partner services. , APPLY NOW, If you have strong Senior Allocations, Lettings or Housing Register experience and are immediately available for a hybrid London assignment, we would be keen to hear from you.
We're recruiting a proactive and compassionate Accommodation Solutions Officer to join a busy local authority housing service in London. This is an exciting opportunity to make a real difference by supporting vulnerable individuals and families in temporary accommodation to move towards long-term, stable housing solutions. You'll be part of a dedicated Temporary Accommodation and Resettlement Team, providing high-quality advice, ensuring accommodation suitability, resolving tenancy issues, and working with partners to deliver effective move-on options into private rented, social housing, or intermediate rent. The Role Place households into suitable temporary accommodation in line with policy, legal requirements, and the Homelessness Reduction Act. Conduct suitability assessments, tenancy audits, and property inspections to ensure compliance and safety. Support households to make informed choices, bid effectively for available housing, and access move-on options. Respond promptly to accommodation complaints, tenancy breaches, and enforcement issues, escalating where appropriate. Collaborate with Procurement, Legal, Social Services, and external accommodation providers to manage placements and resolve complex cases. Prepare documentation and reports for legal proceedings, reviews, and internal panels. Monitor high-cost emergency accommodation placements and identify suitable, cost-effective move-on opportunities. Liaise with support services to provide wraparound care and make appropriate referrals for residents with additional needs. Manage inboxes, telephone enquiries, and correspondence from residents, elected members, MPs, and external advocates. Support service improvement by contributing to housing policy development, case reviews, and performance reporting. Key Requirements Proven experience in housing, homelessness prevention, or temporary accommodation services. Strong understanding of homelessness legislation, housing pathways, and tenancy management. Excellent communication and negotiation skills, with the ability to engage confidently with residents, landlords, and partners. Experience managing sensitive and complex cases with professionalism and empathy. Good IT skills and experience using housing management systems (e.g., Northgate, NEC, or similar). Ability to work in a fast-paced environment, managing competing priorities effectively. Strong problem-solving, decision-making, and organisational skills. A collaborative, resident-focused approach with a commitment to service excellence. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Aug 14, 2026
Contractor
We're recruiting a proactive and compassionate Accommodation Solutions Officer to join a busy local authority housing service in London. This is an exciting opportunity to make a real difference by supporting vulnerable individuals and families in temporary accommodation to move towards long-term, stable housing solutions. You'll be part of a dedicated Temporary Accommodation and Resettlement Team, providing high-quality advice, ensuring accommodation suitability, resolving tenancy issues, and working with partners to deliver effective move-on options into private rented, social housing, or intermediate rent. The Role Place households into suitable temporary accommodation in line with policy, legal requirements, and the Homelessness Reduction Act. Conduct suitability assessments, tenancy audits, and property inspections to ensure compliance and safety. Support households to make informed choices, bid effectively for available housing, and access move-on options. Respond promptly to accommodation complaints, tenancy breaches, and enforcement issues, escalating where appropriate. Collaborate with Procurement, Legal, Social Services, and external accommodation providers to manage placements and resolve complex cases. Prepare documentation and reports for legal proceedings, reviews, and internal panels. Monitor high-cost emergency accommodation placements and identify suitable, cost-effective move-on opportunities. Liaise with support services to provide wraparound care and make appropriate referrals for residents with additional needs. Manage inboxes, telephone enquiries, and correspondence from residents, elected members, MPs, and external advocates. Support service improvement by contributing to housing policy development, case reviews, and performance reporting. Key Requirements Proven experience in housing, homelessness prevention, or temporary accommodation services. Strong understanding of homelessness legislation, housing pathways, and tenancy management. Excellent communication and negotiation skills, with the ability to engage confidently with residents, landlords, and partners. Experience managing sensitive and complex cases with professionalism and empathy. Good IT skills and experience using housing management systems (e.g., Northgate, NEC, or similar). Ability to work in a fast-paced environment, managing competing priorities effectively. Strong problem-solving, decision-making, and organisational skills. A collaborative, resident-focused approach with a commitment to service excellence. What You Need to Do Now If you are interested in this role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from housing professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.
Housing Solutions Officer We are looking for an experienced Housing Solutions Officer to join a busy Housing and Communities service on a temporary basis. You will play a key role in preventing homelessness, assessing housing needs and providing effective housing solutions to customers who are homeless or at risk of homelessness. Key Responsibilities Manage homelessness cases in line with the Housing Act 1996, Homelessness Act 2002 and Homelessness Reduction Act 2017 . Undertake assessments and determine statutory duties relating to Prevention, Relief and Homelessness . Develop and maintain Personal Housing and Wellbeing Plans. Provide advice and support to customers to prevent homelessness wherever possible. Explore and secure appropriate housing options and solutions. Assist with housing register and allocation processes, including choice-based lettings. Make temporary accommodation placements and complete appropriate risk and suitability assessments. Manage rent accounts for customers placed in temporary accommodation. Work closely with landlords, letting agents, voluntary and community organisations and other partner agencies. Maintain accurate case records and complete relevant reports and statistical returns. Provide a high standard of customer service, including dealing sensitively with complex and challenging situations. Contribute to service improvement, partnership working and wider housing initiatives. About You You will have: Recent and relevant experience within housing, homelessness or a public sector environment . Strong knowledge of homelessness legislation , particularly the Homelessness Act 2002 and Homelessness Reduction Act 2017. Experience working directly with members of the public and delivering customer-focused services. Experience of partnership and multi-agency working. Strong organisational and case management skills, with the ability to prioritise workloads and meet deadlines. The ability to work under pressure and manage sensitive or emotive situations professionally. Excellent communication and interpersonal skills, with the confidence to challenge and negotiate constructively. Good IT skills and the ability to maintain accurate records. A relevant Level 2 housing qualification, or willingness to work towards one. A current driving licence and access to a car for work purposes. This is an office-based role offering an initial contract until the end of November, with potential for extension.
Aug 13, 2026
Seasonal
Housing Solutions Officer We are looking for an experienced Housing Solutions Officer to join a busy Housing and Communities service on a temporary basis. You will play a key role in preventing homelessness, assessing housing needs and providing effective housing solutions to customers who are homeless or at risk of homelessness. Key Responsibilities Manage homelessness cases in line with the Housing Act 1996, Homelessness Act 2002 and Homelessness Reduction Act 2017 . Undertake assessments and determine statutory duties relating to Prevention, Relief and Homelessness . Develop and maintain Personal Housing and Wellbeing Plans. Provide advice and support to customers to prevent homelessness wherever possible. Explore and secure appropriate housing options and solutions. Assist with housing register and allocation processes, including choice-based lettings. Make temporary accommodation placements and complete appropriate risk and suitability assessments. Manage rent accounts for customers placed in temporary accommodation. Work closely with landlords, letting agents, voluntary and community organisations and other partner agencies. Maintain accurate case records and complete relevant reports and statistical returns. Provide a high standard of customer service, including dealing sensitively with complex and challenging situations. Contribute to service improvement, partnership working and wider housing initiatives. About You You will have: Recent and relevant experience within housing, homelessness or a public sector environment . Strong knowledge of homelessness legislation , particularly the Homelessness Act 2002 and Homelessness Reduction Act 2017. Experience working directly with members of the public and delivering customer-focused services. Experience of partnership and multi-agency working. Strong organisational and case management skills, with the ability to prioritise workloads and meet deadlines. The ability to work under pressure and manage sensitive or emotive situations professionally. Excellent communication and interpersonal skills, with the confidence to challenge and negotiate constructively. Good IT skills and the ability to maintain accurate records. A relevant Level 2 housing qualification, or willingness to work towards one. A current driving licence and access to a car for work purposes. This is an office-based role offering an initial contract until the end of November, with potential for extension.
Graduate Homeless Intervention & Prevention Officer Graduate Development Programme South London Hybrid Working Monday to Friday 36 Hours Per Week 16.39 PAYE ( 21.59 Umbrella) Minimum 6-Month Assignment Progression to Higher Pay Rate Following Successful Completion of the Development Programme Start a Career That Makes a Real Difference Adecco is delighted to be recruiting for a unique Graduate Development Programme within a South London local authority. This is an exceptional opportunity to launch a rewarding career in Housing, Homelessness Prevention and Public Service while making a genuine difference to vulnerable residents and local communities. No previous housing experience is required. Full training will be provided. About the Role Working alongside experienced housing professionals, you will: Support residents who are homeless or threatened with homelessness Conduct homelessness assessments Develop and review Personalised Housing Plans (PHPs) Explore housing options to prevent and relieve homelessness Provide housing advice and guidance Work with landlords, support providers and partner agencies Gather evidence to support statutory decision-making Develop the skills to manage your own caseload Support vulnerable individuals in a professional, person-centred and trauma-informed manner This role offers an opportunity to work directly with individuals and families facing housing challenges while developing specialist knowledge in homelessness legislation and prevention. Structured Development Programme Successful candidates will undertake a comprehensive six-month training programme covering: Housing Act 1996 Homelessness Reduction Act 2017 Homelessness Code of Guidance Homelessness Assessments Personalised Housing Plans Decision Letter Writing Case Management Safeguarding Domestic Abuse Awareness Mental Health Awareness Housing Options & Prevention Temporary Accommodation Equality & Diversity Customer Care Professional Report Writing Housing Case Management Systems Training includes classroom learning, mentoring, case shadowing and supervised casework before progressing towards managing your own caseload. About You We're looking for individuals who are: Educated to degree level, or due to graduate shortly Interested in developing a career within housing and homelessness services Passionate about supporting vulnerable people Excellent communicators with strong written English skills Organised and able to manage competing priorities Professional, resilient and motivated Curious, eager to learn and committed to personal development Strong team players with a customer-focused approach Applications are particularly welcomed from graduates in: Law Sociology Criminology Psychology Social Policy Politics Public Administration Housing Social Work Business Management However, applications from graduates of all disciplines will be considered. Apply Today If you're looking for a graduate opportunity that offers purpose, responsibility and a genuine career pathway within public services, we'd love to hear from you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Aug 13, 2026
Contractor
Graduate Homeless Intervention & Prevention Officer Graduate Development Programme South London Hybrid Working Monday to Friday 36 Hours Per Week 16.39 PAYE ( 21.59 Umbrella) Minimum 6-Month Assignment Progression to Higher Pay Rate Following Successful Completion of the Development Programme Start a Career That Makes a Real Difference Adecco is delighted to be recruiting for a unique Graduate Development Programme within a South London local authority. This is an exceptional opportunity to launch a rewarding career in Housing, Homelessness Prevention and Public Service while making a genuine difference to vulnerable residents and local communities. No previous housing experience is required. Full training will be provided. About the Role Working alongside experienced housing professionals, you will: Support residents who are homeless or threatened with homelessness Conduct homelessness assessments Develop and review Personalised Housing Plans (PHPs) Explore housing options to prevent and relieve homelessness Provide housing advice and guidance Work with landlords, support providers and partner agencies Gather evidence to support statutory decision-making Develop the skills to manage your own caseload Support vulnerable individuals in a professional, person-centred and trauma-informed manner This role offers an opportunity to work directly with individuals and families facing housing challenges while developing specialist knowledge in homelessness legislation and prevention. Structured Development Programme Successful candidates will undertake a comprehensive six-month training programme covering: Housing Act 1996 Homelessness Reduction Act 2017 Homelessness Code of Guidance Homelessness Assessments Personalised Housing Plans Decision Letter Writing Case Management Safeguarding Domestic Abuse Awareness Mental Health Awareness Housing Options & Prevention Temporary Accommodation Equality & Diversity Customer Care Professional Report Writing Housing Case Management Systems Training includes classroom learning, mentoring, case shadowing and supervised casework before progressing towards managing your own caseload. About You We're looking for individuals who are: Educated to degree level, or due to graduate shortly Interested in developing a career within housing and homelessness services Passionate about supporting vulnerable people Excellent communicators with strong written English skills Organised and able to manage competing priorities Professional, resilient and motivated Curious, eager to learn and committed to personal development Strong team players with a customer-focused approach Applications are particularly welcomed from graduates in: Law Sociology Criminology Psychology Social Policy Politics Public Administration Housing Social Work Business Management However, applications from graduates of all disciplines will be considered. Apply Today If you're looking for a graduate opportunity that offers purpose, responsibility and a genuine career pathway within public services, we'd love to hear from you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Allocations & Lettings OfficerEast London Initial 3 to 6 month ongoing contract £28 p/hr umbrella PART 6 experience ESSENTIAL. The Council is an ambitious, diverse and exciting east-London borough. What we do is driven by changing our relationship with local people to support our vision. As a result, we've developed innovative ways to build our communities and transform the Council. They're one of the fastest growing parts of the country and the third most diverse London borough. Their communities are attracted by a mixture of excellent schools, relatively affordable housing, high-quality open space and rapid transport connections into the heart of the city . The Housing Needs Service is undergoing a radical transformation to achieve successful outcomes for our residents. We are seeking people who excel in building positive and trusting relationships with the skills and expertise to deliver lasting housing solutions. You will: Want to work in a resident-centred service Play a major part in making residents' lives better in preventing and relieving homelessness Have knowledge of Allocations policies, the Housing Act 1996 and Homeless Reduction Act 2017 Previous experience of Novalet and systems is desirable but not essential as training will be provided Have willingness and ability to learn Key elements of your responsibilities will include: Providing housing options advice for applicants, Verifying applications for permanent accommodation, Allocating temporary accommodation in line with the Temporary Accommodation Placement Policy and suitability assessments Allocating Prevention and PSRO's offers You would be joining this council at an exciting time, joining an ambitious new Housing Needs Service that embraces change and a positive learning culture for colleagues with a vision to secure sustainable housing solutions for all. If you are interested in the position AND meet the requirements, APPLY NOW!
Aug 12, 2026
Seasonal
Allocations & Lettings OfficerEast London Initial 3 to 6 month ongoing contract £28 p/hr umbrella PART 6 experience ESSENTIAL. The Council is an ambitious, diverse and exciting east-London borough. What we do is driven by changing our relationship with local people to support our vision. As a result, we've developed innovative ways to build our communities and transform the Council. They're one of the fastest growing parts of the country and the third most diverse London borough. Their communities are attracted by a mixture of excellent schools, relatively affordable housing, high-quality open space and rapid transport connections into the heart of the city . The Housing Needs Service is undergoing a radical transformation to achieve successful outcomes for our residents. We are seeking people who excel in building positive and trusting relationships with the skills and expertise to deliver lasting housing solutions. You will: Want to work in a resident-centred service Play a major part in making residents' lives better in preventing and relieving homelessness Have knowledge of Allocations policies, the Housing Act 1996 and Homeless Reduction Act 2017 Previous experience of Novalet and systems is desirable but not essential as training will be provided Have willingness and ability to learn Key elements of your responsibilities will include: Providing housing options advice for applicants, Verifying applications for permanent accommodation, Allocating temporary accommodation in line with the Temporary Accommodation Placement Policy and suitability assessments Allocating Prevention and PSRO's offers You would be joining this council at an exciting time, joining an ambitious new Housing Needs Service that embraces change and a positive learning culture for colleagues with a vision to secure sustainable housing solutions for all. If you are interested in the position AND meet the requirements, APPLY NOW!
Homelessness Prevention Tenancy Relations Officer Temporary 3-6 months initially Competitive Rates West London area Our client is looking for a dedicated professional to join their Homelessness, Independence and Prevention Service (HIPS) to deliver a specialist private rented tenancy advice service that protects households facing eviction, repossession, issues of disrepair, landlord harassment, and affordability within private rented accommodation. As a Homelessness Prevention Tenancy Relations Officer, you will be at the frontline of preventing homelessness. This is a high-impact, specialist role where you will provide housing advice to private rented tenants within the Borough, in-person and remotely. You will attend possession hearings to provide on-the-day triage, advice, and advocacy for tenants. You will hold a caseload whilst providing wider support to HIPS regarding private rented tenancy issues. You will also be a technical expert, navigating complex legislation such as the Renters' Rights Act 2025 and the Homelessness Reduction Act 2017 to identify misuse of possession grounds and secure adjournments that allow for vital prevention activity. Court Advocacy & Representation: Representing the Council and private rented tenants in court and tribunal proceedings, drafting witness statements, and negotiating with lenders and landlords. Enforcement & Protection: Investigating breaches of housing legislation to assist with civil penalty notices and pursuing remedies like Rent Repayment Orders. What you will need: Comprehensive understanding of the Housing Act 1996, Renters' Rights Act 2025, and Protection from Eviction Act 1977. Proven track record of investigating legislative breaches, making statutory decisions, and producing legally robust reports. Please click apply now or contact me for more information Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Aug 12, 2026
Seasonal
Homelessness Prevention Tenancy Relations Officer Temporary 3-6 months initially Competitive Rates West London area Our client is looking for a dedicated professional to join their Homelessness, Independence and Prevention Service (HIPS) to deliver a specialist private rented tenancy advice service that protects households facing eviction, repossession, issues of disrepair, landlord harassment, and affordability within private rented accommodation. As a Homelessness Prevention Tenancy Relations Officer, you will be at the frontline of preventing homelessness. This is a high-impact, specialist role where you will provide housing advice to private rented tenants within the Borough, in-person and remotely. You will attend possession hearings to provide on-the-day triage, advice, and advocacy for tenants. You will hold a caseload whilst providing wider support to HIPS regarding private rented tenancy issues. You will also be a technical expert, navigating complex legislation such as the Renters' Rights Act 2025 and the Homelessness Reduction Act 2017 to identify misuse of possession grounds and secure adjournments that allow for vital prevention activity. Court Advocacy & Representation: Representing the Council and private rented tenants in court and tribunal proceedings, drafting witness statements, and negotiating with lenders and landlords. Enforcement & Protection: Investigating breaches of housing legislation to assist with civil penalty notices and pursuing remedies like Rent Repayment Orders. What you will need: Comprehensive understanding of the Housing Act 1996, Renters' Rights Act 2025, and Protection from Eviction Act 1977. Proven track record of investigating legislative breaches, making statutory decisions, and producing legally robust reports. Please click apply now or contact me for more information Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
Client Local Authority in Newham Job Title Interim Temporary Accommodation Officer Pay Rate 300 DAILY UMBRELLA Hours 36 Hours a week(Mon-Fri) Duration Initial 3 month contract Location HYBRID WORKING-Office based 3 days a week from Dockside,Newham Description Key Requirements: Strong negotiation skills to secure improved TA rates with housing suppliers and to support step-down conversations with households. Experience working in local government housing or related homelessness/TA services, with a clear understanding of TA pressures faced by LAs. Proven ability to conduct case reviews, identify opportunities for cost reduction, and progress step-down pathways. Ability to actively source and progress Private Rented Sector (PRS) options as part of planned move-on from TA. Experience supporting resettlement and PRS move-on, including working with households to overcome barriers and engaging with landlords and agents. Comfortable working to weekly targets, with a sharp focus on the top 100 highest-cost cases followed by subsequent cohorts. Self-starter able to work independently, manage competing priorities, and maintain momentum without close supervision. Agile and adaptable, able to switch between negotiation, case review, supplier engagement, and resident-facing work as required. Strong communication skills, with the ability to build rapport quickly and work collaboratively with internal teams and external providers. Analytical mindset to track progress, identify trends, and contribute to TA cost-reduction strategies. Ability to manage sensitive conversations with professionalism and empathy, particularly in relation to move-on and step-down options for households. Outcome-focused, pragmatic, and resilient in a fast-paced, high-pressure environment. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Aug 11, 2026
Contractor
Client Local Authority in Newham Job Title Interim Temporary Accommodation Officer Pay Rate 300 DAILY UMBRELLA Hours 36 Hours a week(Mon-Fri) Duration Initial 3 month contract Location HYBRID WORKING-Office based 3 days a week from Dockside,Newham Description Key Requirements: Strong negotiation skills to secure improved TA rates with housing suppliers and to support step-down conversations with households. Experience working in local government housing or related homelessness/TA services, with a clear understanding of TA pressures faced by LAs. Proven ability to conduct case reviews, identify opportunities for cost reduction, and progress step-down pathways. Ability to actively source and progress Private Rented Sector (PRS) options as part of planned move-on from TA. Experience supporting resettlement and PRS move-on, including working with households to overcome barriers and engaging with landlords and agents. Comfortable working to weekly targets, with a sharp focus on the top 100 highest-cost cases followed by subsequent cohorts. Self-starter able to work independently, manage competing priorities, and maintain momentum without close supervision. Agile and adaptable, able to switch between negotiation, case review, supplier engagement, and resident-facing work as required. Strong communication skills, with the ability to build rapport quickly and work collaboratively with internal teams and external providers. Analytical mindset to track progress, identify trends, and contribute to TA cost-reduction strategies. Ability to manage sensitive conversations with professionalism and empathy, particularly in relation to move-on and step-down options for households. Outcome-focused, pragmatic, and resilient in a fast-paced, high-pressure environment. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Job Title: Temporary Accommodation Officer Location: Croydon, Hybrid - 3 days office based / 2 days remote Hourly rate 20.74 PAYE / 27.39 UMB Per Hour Contract Length: 6-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start Role purpose: Temporary Accommodation Officer to manage our emergency and temporary housing portfolio. You'll play a vital role in ensuring safe, habitable, and well-managed accommodation for homeless clients, while working collaboratively with landlords, service providers, and internal teams. Key Responsibilities Manage temporary accommodation tenancies and resolve tenancy breaches, including anti-social behaviour. Conduct regular property inspections, occupancy checks, and end-of-tenancy reviews. Liaise with landlords and providers to ensure timely repairs and compliance with health and safety standards. Support clients with tenancy sustainment, including budgeting, benefit claims, and referrals to support services. Prepare and process accurate financial schedules, bond claims, and rent adjustments. Collaborate with Children's Services to support care-leavers and vulnerable families. Represent the council in court proceedings and at evictions when necessary. Knowledge, skills and experience: Strong knowledge of housing legislation, including the Housing Act 1996, Homelessness Reduction Act 2017, and related welfare policies. Experience in housing management, property inspections, or homelessness services. Excellent communication and negotiation skills. Ability to manage a complex caseload and work under pressure. A collaborative approach to working with internal teams and external partners. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Oct 03, 2025
Contractor
Job Title: Temporary Accommodation Officer Location: Croydon, Hybrid - 3 days office based / 2 days remote Hourly rate 20.74 PAYE / 27.39 UMB Per Hour Contract Length: 6-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start Role purpose: Temporary Accommodation Officer to manage our emergency and temporary housing portfolio. You'll play a vital role in ensuring safe, habitable, and well-managed accommodation for homeless clients, while working collaboratively with landlords, service providers, and internal teams. Key Responsibilities Manage temporary accommodation tenancies and resolve tenancy breaches, including anti-social behaviour. Conduct regular property inspections, occupancy checks, and end-of-tenancy reviews. Liaise with landlords and providers to ensure timely repairs and compliance with health and safety standards. Support clients with tenancy sustainment, including budgeting, benefit claims, and referrals to support services. Prepare and process accurate financial schedules, bond claims, and rent adjustments. Collaborate with Children's Services to support care-leavers and vulnerable families. Represent the council in court proceedings and at evictions when necessary. Knowledge, skills and experience: Strong knowledge of housing legislation, including the Housing Act 1996, Homelessness Reduction Act 2017, and related welfare policies. Experience in housing management, property inspections, or homelessness services. Excellent communication and negotiation skills. Ability to manage a complex caseload and work under pressure. A collaborative approach to working with internal teams and external partners. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Homeless Housing Officer, North London / Hertfordshire Pay rate £28.30 per hour Contract role, Local Authority Housing Pertemps are recruiting for an experienced Homeless Housing Officer in the North London / Hertfordshire area. The Initial Assessment Team Service was established to help applicants who are threatened with homelessness or homeless to sustain their present accommodation or move into suitable private rented accommodation. The Front Door Team Service will also work collaboratively with partners to improve resilience and housing sustainment, under Enfield's Early Help strategy. The Initial Assessment Team will provide expert advice, work closely and collaboratively with partners to prevent, or delay homelessness wherever possible, to stop people ending up in our temporary accommodation or on the streets. The Homeless Housing Coordinator will sit within the Initial Assessment Team , working closely within the service area to prevent homelessness. You must have expert knowledge of carrying out home visits, welfare benefits, homelessness reduction act, housing and homelessness policy and case law, legislation and practice, Courts, possession orders & evictions as well as specialist knowledge on homelessness decision making. You should also have knowledge of safeguarding vulnerable adults and children. You will need to have experience in a similar role. Please get in touch for more information. This is an agency post and Pertemps can offer you:- A Dedicated consultant who has access to all roles across the UK and is available for you to speak to An easy registration process (all done online) Referral schemes and incentives Ongoing compliance managed for you Prompt and reliable payroll and lots more. Please contact Graham Leatham on or email for more information. We recruit across all areas of Housing, Public Sector, Planning and Local Government work. If you are experienced in this sector, and this isn't the role for you, contact us about other roles.
Sep 24, 2025
Full time
Homeless Housing Officer, North London / Hertfordshire Pay rate £28.30 per hour Contract role, Local Authority Housing Pertemps are recruiting for an experienced Homeless Housing Officer in the North London / Hertfordshire area. The Initial Assessment Team Service was established to help applicants who are threatened with homelessness or homeless to sustain their present accommodation or move into suitable private rented accommodation. The Front Door Team Service will also work collaboratively with partners to improve resilience and housing sustainment, under Enfield's Early Help strategy. The Initial Assessment Team will provide expert advice, work closely and collaboratively with partners to prevent, or delay homelessness wherever possible, to stop people ending up in our temporary accommodation or on the streets. The Homeless Housing Coordinator will sit within the Initial Assessment Team , working closely within the service area to prevent homelessness. You must have expert knowledge of carrying out home visits, welfare benefits, homelessness reduction act, housing and homelessness policy and case law, legislation and practice, Courts, possession orders & evictions as well as specialist knowledge on homelessness decision making. You should also have knowledge of safeguarding vulnerable adults and children. You will need to have experience in a similar role. Please get in touch for more information. This is an agency post and Pertemps can offer you:- A Dedicated consultant who has access to all roles across the UK and is available for you to speak to An easy registration process (all done online) Referral schemes and incentives Ongoing compliance managed for you Prompt and reliable payroll and lots more. Please contact Graham Leatham on or email for more information. We recruit across all areas of Housing, Public Sector, Planning and Local Government work. If you are experienced in this sector, and this isn't the role for you, contact us about other roles.
