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Summary: We are looking for a tech-savvy and customer-centric IT Support Analyst to join our IT team in Snodland. In this role, you won't just be fixing technical issues-you'll be empowering our people to work efficiently, securely, and seamlessly in a modern hybrid environment. As the frontline face of IT, you will deliver exceptional user support, fast-paced technical troubleshooting, and high-quality omnichannel service for both office and remote workers. If you enjoy solving problems, learning new technologies, and making tech work effortlessly for people, we'd love to hear from you. Main responsibilities: Omnichannel Support & Technical Resolution: Deliver high-empathy 1st and 2nd-line technical support across phone, portal (Jira Service Management), and face-to-face interactions. Diagnose and resolve hardware, software, network, and SaaS issues across a range of environments including Google Workspace, Active Directory, Windows, iOS, and Android to rapidly restore user productivity. Onboarding & Asset Lifecycle Management: Coordinate end-to-end device staging, software installation, and account provisioning to ensure a seamless Day One experience for new starters. Maintain meticulous records across both physical and logical asset inventories throughout the device lifecycle. Endpoint Health & Security: Assist in managing company endpoints (laptops, mobile devices, remote access/VPNs) to ensure devices remain properly patched, secure, and compliant with internal IT standards. Knowledge-First Support & Data Integrity: Embrace a Knowledge-Centered Service (KCS) approach by maintaining high data integrity in Jira ticket logging while actively drafting clear Knowledge Base (KB) articles to drive self-service deflection and empower users. Continuous Improvement & Project Support: Identify recurring technical issues, explore opportunities for optimisation and automation, and collaborate with the wider IT team on hardware rollouts, system migrations, and cloud software implementations. You'll need: Skills / Qualifications / Experience Proven Technical Support Experience: Demonstrable background delivering 1st/2nd-line support in an IT Service Desk or End User Services environment, including hands-on experience using modern ITSM tools (e.g., Jira Service Management, ServiceNow). Core Systems, SaaS & Identity Knowledge: Experience managing user accounts and administration across Google Workspace or Microsoft 365, identity management platforms (Active Directory / Entra ID), and Windows operating systems. Endpoint & Network Troubleshooting: Practical troubleshooting skills across laptops, mobile endpoints (iOS/Android), peripherals, and hybrid connectivity setups. Customer Focus & Task Management: Exceptional empathetic communication skills-with the ability to explain complex tech concepts to non-technical staff clearly-combined with strong organisational skills to prioritise competing tasks under pressure. Mobility & Site Support: Valid UK Driver's License and a willingness to participate in occasional site/depot visits and be on a team standby rota. Endpoint Management (UEM/MDM): Experience with endpoint management platforms, like Ivanti Endpoint Manager, ManageEngine, Intune, Jamf, or Knox are desirable. Basic Scripting & Automation: Familiarity with PowerShell or Google Apps Script to automate routine administrative and support tasks are desirable. Industry Certifications: Credentials such as ITIL v4 Foundation, CompTIA A+/Network+, or Microsoft/Google fundamentals are desirable. Security & Project Experience: General understanding of endpoint security hygiene (phishing mitigation, identity protection) and hands-on participation in hardware refreshes or office IT rollouts would be desirable. Grow a career with a meaningful purpose. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits. What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks. If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: Starting from £29,064 p.a.

Senior Business Analyst Adecco are recruiting on behalf of the Local Authority for a Senior Business Analyst to support the implementation of a new Social Care Case Management System across Adults' and Children's Services. This is an excellent opportunity for an experienced Business Analyst with a strong background in social care systems who can quickly integrate into the programme, work independently, and support a major transformation project. Contract Details: Type: Temporary Pay: 600 per day (Umbrella) Location: Newham Working Arrangements: Hybrid - Minimum 1-2 days per week on site Hours: Full time Initially offered as a 3-month contract , with the potential to extend up to 12 months . About the Role The successful candidate will play a key role in supporting the implementation of a new Social Care Case Management System. Working closely with programme leads, operational teams and stakeholders, you will analyse existing business processes, gather requirements, support system design and help drive improvements across Adult and Children's Social Care services. You will also play an important role in User Acceptance Testing (UAT), business process redesign and ensuring the successful delivery of the project. Key Responsibilities Lead business analysis activities across the Social Care System implementation programme. Gather, analyse and document business requirements. Produce process maps, user stories, functional specifications and business documentation. Analyse current and future state business processes and identify opportunities for improvement. Facilitate workshops and engage with stakeholders across Adults' and Children's Social Care. Support User Acceptance Testing (UAT), including defining test scenarios and acceptance criteria. Assist with business readiness, implementation planning and training activities. Support data migration and reporting requirements. Work independently, making informed decisions and resolving business queries as they arise. Build strong working relationships with programme teams, suppliers and senior stakeholders. Skills & Experience Required Significant experience working as a Senior Business Analyst within Local Government or Social Care. Previous experience implementing Social Care Case Management Systems . Strong knowledge of systems such as Liquidlogic and/or Mosaic . Experience supporting User Acceptance Testing (UAT) and business readiness activities. Proven experience of business process analysis and process redesign. Ability to gather, document and validate business and functional requirements. Strong stakeholder management and workshop facilitation skills. Able to work autonomously, make decisions and quickly become productive within an established programme. Experience working across Adult Social Care is preferred, although candidates with Children's Social Care systems experience will also be considered. Strong analytical, communication and documentation skills. Experience using process mapping tools such as Microsoft Visio is desirable. Additional Information Basic DBS is required. Immediate start available. Candidates must be able to hit the ground running with minimal supervision. This role sits Inside IR35 . Apply Now: If you have the skills and experience required for this role, we encourage you to apply. Should your CV be shortlisted, an Adecco Consultant will contact you to discuss progressing your application to the client. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)

This global FTSE100 require a Finance Systems Analyst / Developer to work with the Group Head of Consolidation & Reporting and wider Group Finance Teams to ensure the accuracy and integrity of TM1 (IBM financial consolidation system). You will be pivotal in enhancing the maintenance and evolution of the TM1 environment and lead the creation of high-impact Power BI dashboards for analytics. Client Details Global FTSE100 Description Overview This global FTSE100 require a Finance Systems Analyst / Developer to work with the Group Head of Consolidation & Reporting and wider Group Finance Teams to ensure the accuracy and integrity of TM1 (IBM financial consolidation system). You will be pivotal in enhancing the maintenance and evolution of the TM1 environment and lead the creation of high-impact Power BI dashboards for analytics. Whilst our client is seeking a Finance Systems specialist with TM1 experience, they will also consider candidates with experience of any of the main Financial Consolidation / Planning Accounting Platforms combined with a strong knowledge of SQL for Data Extraction and Power BI dashboarding / analytics. This is a Hybrid role with a minimum of 2 days per week onsite. Key responsibilities: Systems Architecture: Support the build and maintenance of our TM1 finance consolidation system, ensuring finance logic (like forecasts, planning and actuals) is flawlessly automated. Data Engineering: Use SQL to navigate and extract data from our datasets, ensuring the wider Finance team has a "Single Source of Truth." BI & Storytelling: Design and maintain professional Power BI/TM1 dashboards that provide real-time insights into P&L performance, cash flow, and commercial trends. Data Integrity: identifying discrepancies in the source system and ensuring our "Single source of Truth" remains accurate. Process Automation: Identity manual, repetitive tasks and use technology to automate. Working closely with Group Finance and wider teams to resolve reporting issues and correct submission mistakes. Teaching & Knowledge Sharing: Provide expertise, support and training to users on best practice use of TM1 suite of tools. Non-financial data owner: Supporting operating company submissions and reporting for several non-core financial collections. Key Skills & Experience: Essential: 1-3 years of hands-on experience with IBM TM1 or another equivalent system (navigating cubes, basic TI processes). Essential: Proficient in SQL (joining tables, filtering data, and aggregating large datasets). Essential: Strong BI Dashboarding experience (Power BI or equivalent) with a focus on financial reporting. Desirable: Part-qualified in CIMA / ACCA / ACA (or equivalent experience in a financial environment). Desirable: An "Automation Mindset" - you naturally look for ways to make processes faster and more accurate. Profile Essential: 1-3 years of hands-on experience with IBM TM1 or another equivalent system (navigating cubes, basic TI processes). Essential: Proficient in SQL (joining tables, filtering data, and aggregating large datasets). Essential: Strong BI Dashboarding experience (Power BI or equivalent) with a focus on financial reporting. Desirable: Part-qualified in CIMA / ACCA / ACA (or equivalent experience in a financial environment). Desirable: An "Automation Mindset" - you naturally look for ways to make processes faster and more accurate. Job Offer Opportunity to work for a Global Organisation Opportunity to enhance Group Level reporting systems and analytics

The Head of Data will be accountable for leading our Data Department, including Data Engineering and Analytics, and for delivering the data strategy, architecture, governance, reporting and modernisation agenda. This is a senior leadership role requiring a balance of strategic direction, technical credibility, delivery oversight and strong stakeholder influence across the business Client Details We are the UK's Cash Access and ATM Network that connects virtually all the UK's ATMs and provides communities with access to cash through services such as cashback at retailers' tills, enhanced Post Offices and Banking Hubs. Our network of around 45,000 ATMs connects the country's payment infrastructure and enables the public to access their money easily, conveniently and safely. Description The successful Head of Data will be involved with but not limited to: Refine and implementing our existing Data Strategy. Have a deep understanding of our current technologies, including existing SQL Server environments, and incorporate this knowledge to drive the decommissioning and migration strategy as part of the Database Optimisation programme, including the transition to modern data platforms such as Databricks or Microsoft Fabric and the adoption of modern data engineering practices. Select and lead on the delivery of techniques and technologies to deliver resilient, scalable and future proofed analytics solutions Lead the development and oversee data quality standards, assurance frameworks and compliance practices. Ensuring the adoption of data governance and ownership through a team of data owners and data stewards Ensure robust governance of data models and data cataloguing for internal and external requirements Ensure secure, efficient and scalable data pipelines and integrations between systems using modern best practice. Lead, manage and develop an expanding team of circa 10 data specialists, including Data Engineers and Analysts, through regular coaching and mentoring, driving technical excellence by supporting the team in their respective roles to further develop their skills, technical and industry knowledge Profile The Successful Head of Data candidate will be able to demonstrate: Strategic data leadership, including the ability to define, refine and deliver an enterprise data strategy aligned to organisational objectives. Proven experience leading data engineering and analytics teams, including coaching, mentoring, capability building and performance management. Strong knowledge of data architecture, data platforms, data modelling, data warehousing, integration patterns and scalable analytics solutions. Hands-on credibility with SQL Server environments and experience supporting migration to modern platforms such as Databricks, Microsoft Fabric or comparable technologies. Strong understanding of data governance, data ownership, data stewardship, metadata management, data quality standards and assurance frameworks. Job Offer We are a not for profit and operate in the public interest. We are based in Harrogate and have a remote working policy ( circa 1 day in the office). Our offices are easy to get to by either public transport or car. In addition to some excellent benefits which can be discussed you can also expect Salary circa 75,000 - 90,000 Bonus Scheme Car allowance 1 Day a week in the office 35 hour week For more information on the exciting opportunity and to answer any further questions, apply today.

FDM is a global business and technology consultancy seeking a Data PMO to work for our client within the Financial Services sector. This is initially a 6-12 month contract with the potential to extend and will be a hybrid role that will be based in Glasgow. Our client is seeking a PMO Analyst who has experience in designing and building PowerBI reports and SharePoint sites as well as possessing PowerQuery skills. Responsibilities: Support project managers in planning, scheduling, and resource allocation. Monitor project performance and track key metrics (e.g., timelines, budgets, risks). Maintain comprehensive project documentation including plans, reports, and meeting minutes. Assist in the development and enforcement of PMO policies, standards, and methodologies. Prepare and deliver project status reports and dashboards for stakeholders. Design and build interactive Power BI dashboards to visualize project performance and KPIs. Automate reporting processes using Power BI to improve efficiency and data accuracy. Coordinate cross-functional teams to ensure alignment and timely delivery. Provide financial tracking and analysis including budgeting and forecasting. Identify and implement process improvements within the PMO. Participate in and lead Agile ceremonies for the project team. Maintain Agile artefacts such as sprint boards, story maps and hygiene dashboards. About You 4+ years of experience in a PMO or project coordination role. Self-motivated individual and creative thinker who will take ownership of tasks and projects, able to work with the global team, and manage time and tasks effectively and independently. Strong organizational skills and an ability to manage multiple demands and changing priorities. Track record of project/program delivery in complex global projects within Financial services domain. Strong understanding of project management methodologies (e.g., Agile, Waterfall). Familiarity with risk and issue management frameworks. Experienced user of project management tools: Excel, Power BI, Jira, MS Project Professional and SharePoint. Strong communication and networking skills. Ability to manage multiple projects and priorities simultaneously. Experience with data analysis and reporting tools (e.g., Power BI, Tableau). Certification such as CAPM, PMP, or PRINCE2 is a plus. About Us FDM is an award-winning global leader in tech and business talent solutions, backed by more than 35 years of industry experience. We have centres across Europe, North America, and Asia-Pacific, and a global workforce of over 2500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer, currently listed on the FTSE4Good Index and as a 2026 Financial Times UK 'Best Employer'. Diversity and Inclusion FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws. Why join us Career coaching, mentoring and access to upskilling throughout your entire FDM career Assignments with global companies and opportunities to work abroad Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skillset within your field Annual leave and work-place pension

Title: Threat Intelligence Analyst Type: Contract ASAP START - 1/03/2027 Day Rate: £582.28 (Umbrella Equivalent Rate) Location: Remote MUST HAVE SC - SECURITY CLEARANCE! Our client a seeking a Threat Intelligence Analyst to join their security team. Responsibilities Collaborate with Incident Responders, Security Operations and other teams to define and prioritise cyber threat indicators. Maintain a comprehensive understanding of the evolving threat landscape to provide high-level situational awareness and proactive warnings about emerging threats. Monitor and analyse intelligence sources, including internal data, open-source reports, online databases and restricted intelligence sources, to identify actionable areas of interest. Conduct in-depth research and produce detailed reports on cybersecurity and threat intelligence topics, including current threats, threat actors, vulnerabilities and evolving trends. Use Indicators of Compromise, including files, IP addresses and hashes, to identify threat actors, understand their methods and develop strategies to prevent future attacks. Conduct investigations following the intelligence cycle. Assist with the handling and remediation of security incidents. Support security-related programmes through data analysis, assessments and reporting. Apply common analysis techniques and frameworks, including Kill Chain, Pyramid of Pain, MITRE ATT&CK and Diamond Model, to enhance threat detection and response capabilities. Contribute to the strategic, operational and tactical components of the Intelligence function within the Threat Intelligence team. Ensure threat intelligence activities align with organisational security goals. Qualifications, Experience & Skills At least one year of experience in cybersecurity or a related field (Threat Intelligence Analyst preferred) Strong understanding of threat intelligence concepts, frameworks and methodologies. Familiarity with threat intelligence and analysis tools and platforms, including Recorded Future, OpenCTI, Cribl and Splunk. Knowledge of threat modelling techniques, including Kill Chain, Pyramid of Pain, MITRE ATT&CK and Diamond Model. Strong analytical and problem-solving skills, with the ability to identify and prioritise actionable intelligence. Experience working with government or critical national infrastructure organisations is preferred. Advanced cybersecurity or threat intelligence certifications, such as GCTI, CISSP, CEH or GIAC, are preferred. Strong written and verbal communication skills, with the ability to produce high-quality intelligence reports and briefings.

Have you had a career break of 12+ months? Do you have 5+ years of commercial experience in industry? Are you ready to re-join the workforce with training and career coaching included? Then you'll want to hear about the UK's leading Returners Programme and how it helps 100+ returners restart their careers every year. Our Returners Programme is specifically designed to support professionals returning to work after a career break. Having restarted over 500 careers since 2016, our Returners Team are here to support you through every stage of the journey, ensuring you have the confidence, skills and opportunity to step back into a successful and rewarding career in business or technology. FDM is a business and technology consultancy that services the industry across five core specialisms. Each of our Practices provides our Returners with a career path in their most suited field, so we can help you develop and build on your previous skills and experience across multiple capabilities. The FDM Practices Software Engineering Change & Transformation IT Operations Data & Analytics Risk, Regulation & Compliance You'll join FDM as a Consultant and provide services to our clients relating to your field and Practice. There are progression opportunities towards Principal Consultant level and the opportunity to explore diverse roles and assignments for a range of global companies in your return to the workforce. Ready to launch the next phase of your career? At FDM, we find driven people from diverse backgrounds. Dedicated to your continuous growth, we offer a non-linear career journey with our Skills Lab helping guide you to the future you want. Your skillsets will grow. Clients will value your increased expertise. And your career will thrive exponentially. Minimum qualifications Looking to return to work after a break in your career of 1+ year At least 5 years of previous commercial industry experience A strong aptitude and interest in business and technology Commitment to at least two years of full-time employment with FDM The right to work in the UK Why join us? Career coaching, mentoring and access to upskilling throughout your entire FDM career Initial upskilling pre-assignment that has been accredited by TechSkills Assignments with global companies and opportunities to work abroad Opportunity to obtain certifications from Microsoft, Salesforce, Cisco and more Access to the Buy As You Earn share scheme FDM is an award-winning global leader in tech and business talent solutions, backed by more than 35 years of industry experience. We have centres across Europe, North America, and Asia-Pacific, and a global workforce of over 2500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer, currently listed on the FTSE4Good Index and as a 2026 Financial Times UK 'Best Employer'. Diversity and Inclusion FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.

Our client, a trusted partner to the UK Ministry of Defence, is seeking an experienced Operational Due Diligence Analyst to join their fast-paced Procurement Excellence team. Operating at an international group level, the team provides specialist expertise and strategic support to Procurement and Senior Procurement Leadership, ensuring robust supplier governance, risk management, and compliance across complex supply chains. Key Responsibilities: The successful candidate will support the Group Lead with operational due diligence, including initial and ongoing checks, supplier onboarding, and KPI reporting.: All Non procurement Vendor Due diligence - Investigating vendors on third party tools, proposing an assessment, validating with compliance On Boarding processing Supplier data management Stakeholder management - Finance, compliance, procurement, rest of business Reporting and dashboards What we're looking for: Supplier On Boarding/KYC Defence and aerospace regulatory knowledge Knowledge of ISO37001 - ETHICS Knowledge of ISO90t skills01 - QUALITY Advanced excel/word/PowerPoint Attention to detail Quick to master new tools and processes Ivalua (advantageous not required) SAP (preferential not required) What happens now? If your application meets the initial selection criteria, a member of our talent acquisition team will contact you via email to arrange a structured screening call. This conversation will explore your experience, technical background, and suitability for the role in more detail. Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by our clients Security Team. More about the role: For more than 70 years, our client has been in a strong partnership with the UK military. They have accomplished numerous milestones in defence engineering and have provided essential defence capabilities to meet the requirements of the armed forces across land, sea, and air. This role is based at our client's headquarters in Stevenage, a key location for missile operations. The site offers excellent transportation links, an onsite gym, and a coffee shop. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

Have you had a career break of 12+ months? Do you have 5+ years of commercial experience in industry? Are you ready to re-join the workforce with training and career coaching included? Then you'll want to hear about the UK's leading Returners Programme and how it helps 100+ returners restart their careers every year. Our Returners Programme is specifically designed to support professionals returning to work after a career break. Having restarted over 500 careers since 2016, our Returners Team are here to support you through every stage of the journey, ensuring you have the confidence, skills and opportunity to step back into a successful and rewarding career in business or technology. FDM is a business and technology consultancy that services the industry across five core specialisms. Each of our Practices provides our Returners with a career path in their most suited field, so we can help you develop and build on your previous skills and experience across multiple capabilities. The FDM Practices Software Engineering Change & Transformation IT Operations Data & Analytics Risk, Regulation & Compliance You'll join FDM as a Consultant and provide services to our clients relating to your field and Practice. There are progression opportunities towards Principal Consultant level and the opportunity to explore diverse roles and assignments for a range of global companies in your return to the workforce. Ready to launch the next phase of your career? At FDM, we find driven people from diverse backgrounds. Dedicated to your continuous growth, we offer a non-linear career journey with our Skills Lab helping guide you to the future you want. Your skillsets will grow. Clients will value your increased expertise. And your career will thrive exponentially. Minimum qualifications Looking to return to work after a break in your career of 1+ year At least 5 years of previous commercial industry experience A strong aptitude and interest in business and technology Commitment to at least two years of full-time employment with FDM The right to work in the UK Why join us? Career coaching, mentoring and access to upskilling throughout your entire FDM career Initial upskilling pre-assignment that has been accredited by TechSkills Assignments with global companies and opportunities to work abroad Opportunity to obtain certifications from Microsoft, Salesforce, Cisco and more FDM is an award-winning global leader in tech and business talent solutions, backed by more than 35 years of industry experience. We have centres across Europe, North America, and Asia-Pacific, and a global workforce of over 2500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer, currently listed on the FTSE4Good Index and as a 2026 Financial Times UK 'Best Employer'. Diversity and Inclusion FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.

Role Overview: Role: Technical Product Owner Salary: £70,000-£90,000 p/a (+ discretionary 7.5% annual bonus) Location: Hybrid - London 2 days per week The Opportunity: Our client, an innovative medical technology business operating within the global life sciences sector, is looking for an experienced Technical Product Owner to join its growing technology team. The successful candidate will sit at the intersection of Product, Business and Engineering, taking ownership of prioritisation while working closely with Developers, Testers and senior stakeholders to turn complex business requirements into clear, deliverable solutions. This isn't a traditional Product Owner role focused purely on backlog management. You'll need to be technically fluent, comfortable discussing APIs, data models and system behavior with Developers, and confident making value-based decisions around features, technical improvements and defects. You'll also have the opportunity to shape how the Product function develops as the team grows, with an expectation to eventually take responsibility for mentoring and line managing a Business Analyst. Key Responsibilities: Product Ownership & Prioritisation Own and manage the product backlog, ensuring it remains well-groomed, estimated and ready for sprint planning Prioritise features, technical improvements and defects based on business value Work closely with senior stakeholders to understand priorities and make clear value-based trade-off decisions Review and accept completed work against agreed acceptance criteria and the Definition of Done Requirements & Technical Analysis Elicit, analyse and challenge business requirements, translating them into clear user stories and acceptance criteria Work closely with Developers and Testers throughout delivery Contribute to technical discussions around APIs, data models, integrations and system behaviour Use SQL to interrogate data, validate assumptions and support impact analysis Produce UML diagrams, process flows and data mapping artefacts to communicate solution design Agile Delivery Facilitate backlog refinement, sprint planning, reviews and retrospectives Support effective collaboration between Product, Engineering and wider business stakeholders Advocate for transparency, continuous improvement and knowledge sharing Ensure requirements are clear and actionable throughout the delivery lifecycle Team Development Mentor and support Business Analysts as the team grows Provide regular coaching and quality oversight of analysis outputs Take on line management responsibilities as the function develops What We're Looking For: Essential Experience Proven experience as a Product Owner or Senior/Technical Business Analyst with ownership of a product backlog Strong experience prioritising work and making value-based trade-off decisions Excellent understanding of Agile methodologies, including Scrum and/or Kanban Strong experience writing user stories and acceptance criteria Technically fluent, with the confidence to engage Developers in technical design and trade-off discussions Hands-on SQL experience and a strong understanding of relational data models Good knowledge of REST APIs, system integrations and client-facing web applications Experience creating UML diagrams, process flows and data mapping Experience using backlog management tools such as Azure DevOps, Jira and/or Confluence Strong stakeholder management and communication skills Experience mentoring or developing Business Analysts or other team members Desirable Experience writing Gherkin-style acceptance criteria and working with BDD Experience creating BPMN process diagrams Experience within medical, biotechnology, pharmaceutical or another regulated environment Product Owner certification such as CSPO or PSPO Experience using AI-assisted tools such as Claude Code to support analysis and delivery If you're a technically minded Product Owner who enjoys working closely with Engineering, making meaningful prioritisation decisions and taking ownership of products that have a genuine impact, we'd love to hear from you. Important Notice: We are expecting a high volume of applications for this role and while we do our best to respond to as many applicants as we can, it isn't always possible to get back to everyone. With this in mind, if you've not heard from a member of our team within 2 weeks of submitting your CV, please assume that your application has not been successful on this occasion. Both Leo Technology and the companies we partner with are incredibly passionate about building environments where people from all backgrounds and walks of life are embraced. Our mission is to welcome everyone and create inclusive teams. We celebrate difference and encourage people from all backgrounds to apply. Leo Technology Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Leo Technology website.

This position is ideally suited for individuals residing within a comfortable commuting distance of Leicestershire, Melton Mowbray, Stamford, Corby, and Peterborough. An established and highly successful manufacturing company is looking for a Finance Analyst to lead their data analysis and senior leadership reporting. The client provides a flexible hybrid working arrangement, allowing you to work from home up to two days per week. The ideal candidate will be an analytically minded professional with outstanding communication skills, strong Excel capabilities, and proficiency in SAP. Confident and proactive, you will collaborate closely with non-finance departments to gather data and reliably deliver financial reports to the board. Applications are welcome from a range of qualification backgrounds, including both Graduates and Part-Qualified candidates. In this varied and engaging role, the successful candidate will take ownership of a wide range of daily financial duties. Your responsibilities will include gathering, analysing, and presenting data to senior leadership to help deliver actionable insights. Additionally, you will contribute to various ad hoc financial projects as required. Offering a competitive salary range of £35,000 to £42,000, this role provides structured career progression for dedicated individuals. Alongside opportunities for professional growth, employees will also benefit from study support, annual bonus schemes, onsite parking, and flexible working arrangements.

Are you a graduate looking for an opportunity to develop your commercial, analytical, and operational skills within a successful international business? Do you enjoy working with data, solving problems, and understanding how organisations operate? If you're motivated to learn and want exposure to multiple areas of a business, this could be an excellent opportunity to start your career. Our client is a well-established international organisation with a successful UK operation based in the West Midlands. As part of a structured graduate development programme, you will gain experience across several business functions, developing the skills and knowledge needed to build a long-term career within the organisation. We are recruiting Graduate Business Analysts to join a structured development programme designed to provide hands-on experience across key operational and commercial areas of the business. Working alongside experienced professionals across the organisation, you will gain a broad understanding of business operations and contribute to projects that support commercial decision-making. What You'll Be Doing Analysing data to support business decisions Assisting with financial and operational reporting Supporting budgeting, forecasting, and performance analysis activities Building pricing and cost models Contributing to procurement and supply chain projects Researching market trends and commercial information Producing reports and recommendations for stakeholders Working collaboratively across different business functions Identifying opportunities to improve processes and business performance What We're Looking For We are seeking graduates with strong analytical skills, an interest in business operations, and a willingness to learn. Essential Requirement Strong academic record, holding a degree within Accountancy & Finance, Economics, Mathematics, Sciences, History, Engineering or other analytical and numerical focused disciplines. Candidates from other degree backgrounds will also be considered where they can demonstrate strong analytical and problem-solving abilities. Good numerical and analytical skills Strong attention to detail Effective communication and interpersonal skills Ability to interpret information and solve problems Good organisational skills and the ability to manage multiple tasks Positive approach to learning and professional development You may be well suited to this opportunity if you: Enjoy analysing information and working with data Have an interest in commercial business operations Are comfortable learning new systems and processes Can work effectively both independently and as part of a team Have a methodical approach to problem-solving Are keen to gain experience across multiple business functions An interest in areas such as business analysis, finance, procurement, supply chain, logistics, international trade, or operations would be beneficial. What's On Offer? Salary of £25,000 £30,000 Structured graduate development programme Exposure to multiple business functions Mentoring and support from experienced professionals Long-term career development opportunities Full-time, office-based position Monday to Friday, approximately 37.5 hours per week West Midlands location, just outside of Birmingham City Centre Recruitment Process Shortlisted applicants will complete a series of practical pre-interview assessments designed to evaluate analytical ability, numerical reasoning, problem-solving skills, and attention to detail. Successful candidates will then progress to interview with our client. If you're looking for a graduate opportunity that offers broad business exposure, structured development, and genuine long-term career prospects, we'd be delighted to hear from you. Application Disclaimer: Due to the high volume of applications we receive, we are unfortunately unable to provide individual feedback to all applicants. If you have not heard from us within three weeks of submitting your application, please assume that your application has not been successful on this occasion. Thank you for taking the time to apply.

Job Title: Technical Analyst Location: London (3 days onsite) Contract Length: 6 Months but long term expected Daily Rate: £416 Umbrella Are you a detail-oriented Technical Business Analyst with a passion for the financial services and insurance sector? We are seeking a skilled professional to join our team on a contract basis to drive data analysis and technical solutions for our organisation. Key Responsibilities: Analyse and interpret complex data sets to provide actionable insights. Collaborate with cross-functional teams to identify technical requirements and solutions. Assist in the development and implementation of innovative software applications that enhance operational efficiency. Conduct regular testing and validation of systems to ensure accuracy and compliance with industry standards. Prepare comprehensive reports and presentations for stakeholders, translating technical findings into clear business terms. Key Experience Needed: Proven experience as a Technical Business Analyst within the financial or insurance sectors. Strong proficiency in data analysis tools and methodologies. Familiarity with relevant programming languages and software applications. Excellent problem-solving skills and attention to detail. Effective communication skills, with the ability to engage with both technical and non-technical stakeholders. Why Join Us? This is an excellent opportunity to enhance your career in a fast-paced and supportive environment. With a competitive daily rate and a collaborative team culture, you will play a crucial role in shaping our projects and initiatives. Please submit your CV outlining your relevant experience. We look forward to welcoming a new member to our team! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.

Please see job description for more information About the GOC We are the regulator for the optical professions in the UK. We currently register approximately 30,000 optometrists, dispensing opticians, student opticians and optical businesses. Our purpose is to protect the public by promoting high standards of education, conduct and performance amongst opticians. About the role The General Optical Council utilises Microsoft Dynamics 365 CRM software (not Business Central/F&O) to manage operations and store operational data. We are looking for an experienced CRM Support Analyst to support the current software, coordinate future enhancements of the application, enhance and deliver reporting and undertake minor configuration/customisation/development work Key accountabilities Ownership of the Dynamics 365 environment (approx. 60 users) including advising on storage requirements, strategic direction and licencing. Provide application support for users including systems training, data queries and other administrative tasks. Data management (including data imports/exports), synchronisation and integration with other business applications, systems testing, configuration, troubleshooting and planning enhancements. Report data in the predefined structures - modify tables, views, charts, dashboards, SSRS reports and forms. Maintain application access rights, security settings, and user privileges. Collaborate with developers and third-party vendors to drive successful implementation of enhancements/integrations and maintenance of appropriate service levels. Create and update training manuals, policies and procedures, build custom reports, workflows and dashboards as requested. Review the MS Dynamics platform and solutions. Identify and address any architectural deficiencies and flag opportunities for improvement. Essential skills/experience/qualifications Minimum of three years working with Microsoft Power Platform including Dynamics CRM 365 (cloud version). Experience with Microsoft Dynamics CRM configuration/ customisation / development skills including model driven apps, permissions, views and dashboards and power automate flows Must have experience working with sensitive data and have a sound knowledge of GDPR practices. Excellent communication skills. Excellent external and internal stakeholder management skills Excellent business analyst and problem-solving skills Excellent data analysis, management and reporting skills Experience in user acceptance testing, training, producing guidance documentation and implementation support Experience of other Microsoft Technologies including Azure, SharePoint, Exchange, Teams, Office 365 and other Power Platform/Dynamics 365 related applications (ideally also Microsoft SQL). Power Platform, Dashboard, API and SSRs Report development experience. Management of different Dynamics user licence types and storage to minimise costs. Salary : £51,593 Closing date: 11:59pm, Tuesday 04 August 2026 Interview date(s) : Week commencing Wednesday 12 August 2026 We are committed to ensuring that in exercising all of our functions we operate in a fair and transparent manner and in a way that is free from discrimination, harassment and victimisation. Within all of our functions, we are committed to promoting equality; valuing diversity; being inclusive; and meeting our equality duties. We will not discriminate on age; disability; gender reassignment; race/ethnicity; religion or belief; gender; sexual orientation; marriage and civil partnership; and pregnancy and maternity. How to apply Please click 'Apply' now and follow the instructions on our website Please note we reserve the right to close the role early dependent on number of applications. Please note that your application will only be considered if it includes both CV and a cover letter. The cover letter should be no longer than 2 A4 pages and must demonstrate how you meet the essential criteria of this role.

Technical Business Analyst I am currently looking for a Technical Business Analyst to join a leading organisation based within the South West area. This role is required to support and build technical solutions that support critical improvements of the client's business systems and processes. Salary - £65,000 per annum Location - South West - 3 days a week onsite is a MUST Key Responsibilities Within this posting, you will be required to act as the bridge between business leaders and technical teams, translating business requirements into functional and technical specifications that drives process optimisation, systems improvements and data driven decisions. You will furthermore be required to perform a variety of Business Analyst techniques that use tools such as Gap trend analysis, data mapping and process modelling to improve the business Key Skills Required Strong technical acumen and familiarity with programming languages which include Python and systems architecture Proficiency in SQL is critical for extracting, validating and analysing data from databases Solid understanding and experiences of business process modelling and improvement methodologies Excellent communications working with internal and external business leaders Proficiency in documentation tools such as Confluence, Jira and Visio If this could be something you would be interested in, please drop me an email at (see below) Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason , please let us know when you apply or talk to the recruiters directly so we can support you.

SOC Engineer required for global legal firm. You will be responsible for advancing the maturity of the SIEM platform alongside other strategic security solutions, working closely with internal teams to improve the organisation's overall security posture. This position focuses on onboarding new log sources, optimising data pipelines, developing advanced detection use cases, and strengthening overall security monitoring and response. It's an excellent opportunity for a security professional who enjoys building scalable, high-performing SOC environments and driving continuous improvement. The Role This role also involves contributing to security service improvements and core operational processes, including incident, change, and problem management, as well as supporting the design, implementation, and review of security controls. There may occasionally be a requirement to support out-of-hours changes or respond to critical security incidents. Key Responsibilities SIEM Engineering & Optimisation Enhance and optimise SIEM performance, coverage, and detection fidelity Assess and improve SIEM architecture, including ingestion pipelines, parsing, and correlation logic Implement automation and orchestration (SOAR) to streamline response activities Log Source Onboarding & Integration Identify and onboard new log sources across cloud, network, endpoint, and application environments Develop custom parsers, connectors, and ingestion playbooks Collaborate with internal teams and vendors to ensure reliable, high-quality telemetry Detection Engineering Design and implement detection use cases aligned to MITRE ATT&CK and threat intelligence Build and tune correlation rules, anomaly detections, dashboards, and alerting workflows Continuously refine detections to reduce false positives and improve effectiveness SOC & Incident Response Support Partner with SOC analysts to validate and improve detection logic Support investigations through advanced SIEM queries and data analysis Act as a subject matter expert on complex security incidents Documentation & Governance Maintain clear documentation of data models, integrations, and detection logic Ensure alignment with security standards, controls, and compliance requirements Skills & Experience Technical Expertise Hands-on experience with SIEM platforms such as Splunk, Microsoft Sentinel, QRadar, Elastic, ArcSight, LogRhythm, or Exabeam Strong understanding of log formats (JSON, syslog, XML, CEF) and ingestion methods (APIs, Kafka, Event Hubs, agents) Experience in detection engineering, threat modelling, and attacker behaviour analysis Proven ability to build and tune correlation rules, dashboards, and alerts Familiarity with SOAR tools and automation workflows Security Knowledge Solid understanding of networking, Windows/Linux systems, cloud platforms (Azure, AWS, GCP), identity systems, and endpoint security tools Knowledge of MITRE ATT&CK , cyber kill chain, and threat hunting techniques Requirements Degree (Level 4+) in a computing-related subject or equivalent experience Background across IT infrastructure and information security roles Relevant certifications (eg GIAC, SC-200/SC-100, CISSP, SSCP, CSIS ) Strong Scripting skills ( Python, PowerShell, PowerApps ) Excellent communication skills with the ability to engage stakeholders at all levels Proactive, self-driven approach with strong analytical capability Desirable Experience Data Loss Prevention (DLP) Secure remote access solutions Network security technologies Threat intelligence and open-source security tools Experience with SaaS, IaaS, PaaS, and DaaS environments Business continuity and disaster recovery planning Knowledge of data privacy regulations

Senior Business Architect This Senior Business Architect role focuses on supporting the not-for-profit sector by aligning technology strategies with business needs. You'll play a key part in shaping organisational efficiency and delivering impactful solutions. Client Details Senior Business Architect A not-for-profit organisation based in London. Description Senior Business Architect The Business Architecture Practice is being created to provide architectural leadership across process, people, technology, data and information domains. The key responsibilities are as follows: Lead and develop a team of Business Architects, fostering a high-performing, collaborative culture and supporting professional growth. Partner with senior stakeholders to establish, develop and continuously improve the Business Architecture practice. Define and implement architecture standards, methodologies, frameworks and governance processes. Develop and maintain current-state and future-state business architecture models to support strategic decision-making. Create and embed business architecture artefacts, including business capabilities, customer journeys, service patterns and operating model blueprints. Provide architectural leadership and assurance across a portfolio of transformation and change initiatives. Work closely with Business Analysts, Service Designers, Programme Managers and Technology teams to design effective business solutions. Ensure transformation initiatives align with organisational strategy, target operating models and desired business outcomes. Manage relationships with external partners and consultancies, ensuring quality delivery and value for investment. Influence senior leaders and stakeholders by translating complex business challenges into clear, actionable recommendations and architectural roadmaps. Profile Senior Business Architect A successful Senior Business Architect should have: Strong senior-level experience in Business Architecture within large, complex organisations. Demonstrable experience developing, implementing and continuously improving Business Architecture practices, standards and frameworks. Strong people leadership skills, with experience building and developing high-performing teams. Experience establishing a new capability would be highly advantageous. Experience managing and leveraging external consulting or professional services partners to deliver business outcomes. Excellent stakeholder engagement and communication skills, with the ability to simplify complex concepts for diverse audiences. A strategic mindset combined with a pragmatic, delivery-focused approach. Experience within a regulated environment is advantageous but not essential. Job Offer Senior Business Architect Competitive salary of £75,000 to £85,000 dependent on the level of experience. Permanent position in the not-for-profit sector. Standard benefits package. If you're interested in this role, apply now. People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.

User Researcher Based at client locations, remotely, or from our Godalming or Milton Keynes offices. Salary: Up to £60,000 plus excellent benefits. About Triad Triad Group Plc is an award-winning digital, data and technology consultancy with more than 35 years of experience delivering impactful solutions across the UK public sector. We help organisations design and deliver services that improve outcomes for citizens and users. Our collaborative culture encourages learning, innovation and professional growth. Whether supporting digital transformation programmes or improving public services, you'll work alongside talented multidisciplinary teams while helping shape user-centred solutions. Why join us? Glassdoor rating: 4.5/5 92% of employees would recommend Triad 100% CEO approval Examples of our work include: Supporting UK law enforcement with secure intelligence systems Enabling advanced weather forecasting through large-scale technology platforms Delivering systems that improve product safety monitoring Helping government organisations track and reduce transport emissions Role Overview As a User Researcher, you will help clients understand their users and make evidence-based decisions. You'll plan and deliver research activities that uncover user needs, behaviours and pain points, ensuring services are designed around real user insight. Working within multidisciplinary Agile teams, you'll translate research findings into actionable recommendations that improve products and services. You'll also champion user-centred design and help organisations embed research-led ways of working. Experience working within Government Digital Service (GDS) environments is highly desirable. Key Responsibilities User Research Plan and conduct qualitative and quantitative research. Select suitable methodologies based on business and user needs. Facilitate interviews, surveys, usability testing, workshops and other research activities. Ensure research is inclusive and representative. Analysis & Insights Analyse and synthesise findings from multiple sources. Identify patterns, opportunities and risks. Produce clear recommendations and communicate findings to stakeholders. Present insights to delivery teams and senior leaders. Service Improvement Create and contribute to: Personas User journeys Empathy maps Service blueprints Research reports Collaborate with UX Designers, Service Designers, Business Analysts, Product Owners and Delivery Managers. Support usability testing and iterative improvement. Accessibility & Stakeholder Engagement Promote inclusive research practices. Support delivery of accessible services aligned with WCAG 2.2 principles. Facilitate workshops and stakeholder engagement activities. Advocate for the value of user research and evidence-based decision making. Agile Delivery & Community Contribute throughout discovery, Alpha, beta and live phases. Support continuous improvement through ongoing research. Participate in Triad's User-Centred Design Community of Practice. Share knowledge and support development of research capability across the organisation. Skills & Experience Essential Strong experience conducting user research across the service life cycle. Experience using qualitative and quantitative research methods. Ability to analyse research findings and communicate actionable insights. Experience facilitating interviews, workshops and usability testing. Strong stakeholder management, communication and presentation skills. Experience working within Agile multidisciplinary teams. Understanding of accessibility and inclusive research practices. Experience working with GDS standards and public sector digital services. Ability to influence decisions through evidence and insight. Desirable Experience creating personas, user journeys and service blueprints. Familiarity with tools such as Dovetail, Mural, Microsoft Forms, Optimal Workshop or UserZoom. Knowledge of Google Analytics or similar tools. Understanding of UX design and prototyping processes. Knowledge of HTML, CSS and JavaScript. Qualifications A degree in Psychology, Human-Computer Interaction (HCI), User Research, Social Research, Design or a related discipline is desirable. Relevant industry certifications are advantageous. Security Clearance Candidates must be eligible and willing to obtain SC Clearance. To be eligible, you must have the right to work in the UK and normally have been resident in the UK for at least five years. Recruitment Process Introductory conversation with our Talent Team. First-stage interview with a senior member of the UCD team. Second-stage workshop interview with the UCD team. We aim to move successful candidates through the process quickly and efficiently. Equal Opportunities Triad is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We are committed to creating an inclusive workplace and are proud supporters of the Tech Talent Charter and Disability Confident initiatives.

Business Intelligence Developer/BI Analyst - £50-60K - Hybrid We're working with an organisation investing heavily in its data and BI capability , offering an excellent opportunity for a BI professional to join a growing team and play a key role in developing its reporting and data landscape. This is an ideal opportunity for someone with a solid grounding in Power BI and SQL who is looking to broaden their skills across Microsoft Fabric, data engineering and modern BI practices . You'll be supported to develop technically, take on greater responsibility and progress as the data function continues to grow. Key Skills Power BI - report development, dashboards and visualisation DAX - measures and calculated columns SQL/T-SQL - querying and data manipulation Data Modelling - preferably Star Schema Power Query/M Understanding of ETL/data integration Good understanding of data quality and BI best practice Strong analytical and problem-solving skills Desirable Microsoft Fabric /Lakehouse experience Azure Data Factory or Synapse Python/PySpark Data Warehousing Medallion Architecture Experience improving or developing existing BI environments Exposure to metadata-driven data solutions Microsoft certification in Power BI/Fabric Financial Services Financial Services experience is desirable , particularly experience working with complex data, reporting or regulatory requirements. The Opportunity This is a £50-60K permanent opportunity for someone who wants more than simply maintaining existing reports. You'll have the opportunity to contribute to the development of the organisation's BI strategy and data capability , while being supported to grow your technical skills across Power BI, Fabric and data engineering. Location: Whiteley, Hampshire Commutable from: Fareham, Southampton, Portsmouth, Winchester, Eastleigh, Hedge End and surrounding South Hampshire areas.