1371 jobs found

Exciting opportunity to lead the Governance, Risk and Procurement functions Be a trusted advisor to the Board, Committees and Executive Team About Our Client Established in 2000, Saxon Weald is a housing association managing close to 7,000 homes across Sussex and Hampshire. They provide affordable rented and shared ownership homes for individuals and families, as well as properties exclusively for the over 55s. They are a charitable Community Benefit Society, with the money they make from rents being re-invested in the management, maintenance and building of homes, and they're proud to enable positive life chances by providing safe and secure homes. With the launch of a new three year Corporate Plan earlier this year, Saxon Weald is entering an exciting new chapter. It is deepening its commitment to customers, enhancing service delivery and modernising systems to support a more responsive, inclusive, and future ready organisation. Job Description Head of Governance, Risk and Procurement Horsham Key Responsibilities: Lead Saxon Weald's Governance, Risk management, assurance and procurement functions, ensuring alignment with organisational goals. Ensure high standards of Governance and Compliance, ensuring high performance and regulatory compliance. Be a trusted advisor to the Board, Committees and Executive Team delivering high-quality reports and insight that support decision-making and helps drive continuous improvement. Support a consistent, risk aware, customer focused and value-for-money approach, embedding these principles into departmental plans and performance monitoring. The Successful Applicant Head of Governance, Risk and Procurement What We're Looking For: Leadership experience within a Governance role, ideally within social housing or other regulated industries. Proven track record of managing Board and Committees, with experience of influencing around Governance and Risk matters Excellent interpersonal and strategic skills, with the ability to influence senior stakeholders, lead change and foster a high-performing, customer-focused culture. You can make a real difference in people's lives by leading the Governance, Risk and Procurement function that supports Saxon Weald's mission to provide safe, secure, and affordable homes-enabling positive life chances, strengthening communities and delivering long-term social value. What's on Offer Head of Governance, Risk and Procurement: Permanent Opportunity Competitive Salary + Benefits package Hybrid Working Office: Horsham Process: Advert Close Date: 21st August 2026 1st Stage Interviews: w/c 7th September 2026 2nd Stage Interviews: w/c 14th September 2026

Customer Care Advisor - Immediate start Location: Oldham Full-Time 2 weeks temp (holiday cover) Working Hours: Monday-Friday 8:30am-5pm My client is looking for an organised and customer-focused Customer Care advisor to join their busy Customer Care team. This role is a key part of our frontline operations, supporting a wide network of national and regional business customers with all service requests. As the first point of contact for any issues, you'll play an important role in ensuring planned and reactive maintenance requests are logged, allocated, and resolved efficiently - delivering excellent service to both internal teams and external suppliers. Key Responsibilities Act as the first point of contact for queries via phone Log, allocate, and update service requests accurately Coordinate with engineers, operations teams, and contractors to ensure timely completion of work orders Monitor planned and reactive maintenance performance, taking action to meet SLAs Raise and manage purchase orders for materials, uniforms, and parts Upload and maintain compliance documentation to ensure high audit scores Communicate effectively with customers, contractors, and internal account teams Support colleagues during busy periods or absences About You Strong background in customer service, helpdesk, or call centre environments. Confident communicator with excellent telephone etiquette. Highly organised with strong attention to detail and multitasking ability. Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint). Able to work in a fast-paced, 24/7 environment with a focus on accuracy and service. Qualifications & Experience Experience in a similar role. Proven experience coordinating contractors or suppliers. If you are interested and feel you fit the above requirements. Please apply or call Jess on (phone number removed)

Customer Service Advisor/ Business Development Advisor Saffron Building Society is seeking a motivated and highly-organised Customer Service Advisor/ Business Development Advisor to join their team in Saffron Walden, Essex, on a full-time permanent basis. Fantastic Company Benefits Include: Competitive Salary: Up to £28,000 per annum, depending on experience Holiday: 33 days holiday Pension: 5 % employee contribution 8.5% employer contribution (subject to eligibility, T&Cs) Hybrid Working: Available after initial 6-8 weeks. Employee Extras such as: Life assurance, income protection, flexible working, buy/sell holiday, mental health support, and more. About the role: As a Customer Service Advisor/ Business Development Advisor, you will support our dedicated team by engaging with brokers and performing essential administrative tasks. This role is all about fostering relationships and enhancing the broker experience. This role is 35 hours per week, Monday Friday, hours to cover between 8.30 am 5.30 pm, with hybrid working. Key Responsibilities: Manage incoming telephone calls, emails, and LifeChat enquiries, prioritising broker support effectively. Assist brokers with product information, mortgage submissions, and navigation of the Saffron for Brokers website. Process new broker registrations within 24 hours to ensure a smooth onboarding experience. Promote the Society's products and services to enhance broker engagement and grow market share. Encourage high-quality, right-first-time mortgage submissions to support efficient case processing. About you: As a Customer Service Advisor/ Business Development Advisor you will have excellent written and verbal communication skills, with strong problem-solving, decision-making, and time management abilities. You are customer-focused, highly organised, and able to build and maintain effective relationships with mortgage intermediaries. Knowledge of the mortgage intermediary/broker sector and the UK mortgage regulatory framework is desirable. A commitment to delivering outstanding customer service, acting with integrity, and adhering to the individual conduct rules of the PRA and FCA is essential. Why Saffron Building Society: At Saffron Building Society, we value our employees and provide a supportive, inclusive working environment. We pride ourselves on delivering excellent member experiences while fostering collaboration, diversity, and personal growth. We provide opportunities for professional development, competitive benefits, and a chance to make a meaningful impact in the lives of our customers. This is more than just a job; it s an opportunity to make a difference while developing your career within a values-led organisation. If you have all the relevant skills and experience for the Customer Service Advisor/ Business Development Advisor role and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you. Please check your email inbox and spam / junk mail folder for any email correspondence for this vacancy. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. No recruitment agencies, please This vacancy is advertised and handled through Spider, the region s Online Job Advertiser on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application.

German Speaking Technical Support Advisor Permanent - Remote - 25,000 - 28,500 We're looking for a fluent German and English speaking Technical Support Advisor to join our growing support team. In this role, you'll provide first-line technical support via phone, live chat, and SMS, helping customers resolve technical issues quickly and professionally. You'll manage customer accounts, support new customer onboarding, translate communications and documentation between English and German, and work closely with colleagues to maintain excellent service standards. What we're looking for: Fluent German and English (written and spoken) Customer service experience Good knowledge of Windows, Mac and Linux operating systems Basic networking knowledge Excellent communication and problem-solving skills Ability to work independently in a remote environment Desirable: Previous technical support or helpdesk experience Understanding of TCP/IP networking Location UK remote First week onsite for training Occasional onsite attendance required for key meetings and company events If you're passionate about technology, enjoy helping customers, and thrive in a fast-paced environment, we'd love to hear from you.

EHS Advisor Full Time Hours 12 Month Temporary Contract Melksham Up to 45,000 Are you NEBOSH qualified and immediately available? Interested in a 12 month temporary contract within a well established business? Based in Melksham, you will be responsible for assisting in the maintenance and continual improvement of the Health, Safety and Environmental management system for all facilities and at customer depots across the UK employing their staff. Responsibilities will include; - Assist the UK EHS Manager in providing technical expertise, strategic leadership and support to drive the EHS management systems. Develop and present regular EHS 'briefings' to team members after legal updates, accident investigation information and recognised improvements. Provide EHS advice for the team, assisting and advising local teams as required. Conduct periodic inspections, audits, safety tours and behavioral observations at facilities and customer depots, formally documenting findings, identifying trends and driving timely completion of improvements. Ensure legal compliance is maintained at service depots including industry standards and specific site requirements. Provide suitable Health, Safety and Environmental awareness to employees. Assist the UK EHS Manager in driving continual improvement initiatives throughout the business and developing subsequent action plans to align with the overall strategy. Support the UK EHS Manager in preparing management system reviews, inputs include KPI performance, audit results, legal compliance status, customer feedback and improvement activities. To create and maintain Safety, Health & Environmental Management Improvement plans in conjunction with group directives to ensure legal compliance. Empowered to halt dangerous practices where there is imminent risk of injury or damage. Facilitate the reporting, investigation and root cause analysis of all near misses, accidents, environmental incidents and dangerous occurrences, ensuring corrective and preventive actions are implemented and verified. Candidate Specification; - NEBOSH H&S Certificate or equivalent is essential (NEBOSH Diploma desirable) Full UK driving license essential Understanding of ISO14001 and 45001 standards Trained internal auditor for ISO45001 & ISO14001 Knowledge of CDM Regulations 2015 advantageous Proficient in Microsoft software systems including Excel, PowerPoint, Word, Teams and Share point. Thanks for your application! Successful candidates will be contacted within 7 working days of their applications. Should you not hear from us within this time, please assume that your application was unsuccessful on this occasion.

Michael Page have partnered with a reputable Legal Business in Leeds to recruit for a Property Customer Service Advisor to join their team on a permanent basis. This would be an exceptional opportunity for someone looking to kick start their career with a firm which will provide the best training and development routes. No experience required and will consider graduates and candidates from a hospitality and retail background. Client Details Michael Page have partnered with a reputable Legal Business in Leeds to recruit for a Property Customer Service Advisor to join their team on a permanent basis. This would be an exceptional opportunity for someone looking to kick start their career with a firm which will provide the best training and development routes. No experience required and will consider graduates and candidates from a hospitality and retail background. Description As a Property Customer Service Advisor you will be supporting clients with their home move providing assistance during the transaction and helping with early stage cases. You will be corresponding with the client and estate agent working closely with other members of the business to provide a seamless process. The role will be handling calls dealing with a range of enquiries and administrative duties for the department. If you thrive in a busy volume setting and passionate about helping and supporting customers we would love to hear from you! Profile Excellent communication skills and a confident telephone manner Able to work in a busy volume based environment A professional and personable approach Passionate about helping and supporting customers An excellent team player Job Offer Salary of £24785+ reputable business within the Legal Sector+ central Leeds+ no experience required+ full training provided+ structured career path in place+ sponsorship of further qualifications+ exceptional benefits package+ no shift patterns or weekends+ hybrid working+ regular incentives and team events+ immediate interview

As a Customer Service Advisor in Oldham, you'll be the first point of contact for customer enquiries, helping to resolve issues and provide support in a professional and efficient manner. Client Details A leading manufacturing based in Oldham. Description Handle incoming customer queries via phone, email, and other communication channels. Provide accurate information and guidance to customers regarding services. Work collaboratively with other departments to resolve customer issues promptly. Maintain detailed and accurate records of customer interactions using internal systems. Identify and escalate complex issues to the appropriate team or manager. Profile A successful Customer Service Advisor should have: Previous experience in a customer service role, ideally within a similar environment. Strong communication skills, both written and verbal. Proficiency in using customer relationship management (CRM) systems or similar tools. A proactive approach to problem-solving and attention to detail. The ability to manage time effectively in a busy setting. A commitment to delivering excellent customer service. Can work rotational shifts patterns across Mon - Fri. We will be conducting interviews throughout August, with a planned start date in early September. Due to business requirements, we are only able to consider candidates who can start during September. Job Offer Competitive hourly rate & weekly pay. Free parking on-site. Temp to perm opportunity. No weekend working. Excellent career progression.

Job title: Client Advisor Salary: £45,000 Location: Manchester, Swindon or Birmingham PURPOSE OF ROLE Lawes Consulting are looking for a customer-focused Insurance Client Advisor to join our clients team. You will work alongside Account Executives to deliver excellent service to clients, helping to retain and grow accounts. This role involves supporting with account management, broking, and technical tasks while building strong client relationships and ensuring a smooth service experience. RESPONSIBILITIES Prepare documentation for new client accounts based on insurance needs Gather renewal terms, research alternatives, and prepare materials for Account Executives Manage renewal quotes and mid-term adjustments, keeping records accurate and up to date Respond to insurer queries, confirm coverage, process policies, and follow up on documentation Check policy documents for accuracy before approval and release Support with account queries and credit control, escalating when needed Apply compliance and regulatory requirements to all tasks DAY-TO-DAY Work closely with Account Executives to support clients Keep client and policy records accurate and up to date Communicate with insurers and clients to resolve queries quickly Track deadlines to make sure tasks are completed on time Suggest improvements to processes and support team goals EXPERIENCE Experience in insurance administration, ideally in a commercial setting Ability to work in a regulated, target-driven environment Understanding of handling customer information securely and recognising potential risks SKILLS Strong customer service and communication skills Ability to build positive relationships with clients and colleagues Well-organised, detail-oriented, and able to meet deadlines Confident with Microsoft Office Good analytical skills with accuracy in handling data Initiative and problem-solving skills to support the team QUALIFICATIONS Working towards or holding a Chartered Insurance Institute qualification (e.g., Dip CII/FIT) is an advantage GCSE-level education or equivalent If you have the relevant experience or know someone that does please contact me now on or email us at

Location: Bournemouth Hours: Full-time 37.5 hours per week Monday-Friday (8:30am-6:00pm, shift pattern) Salary: £24,785 per annum + Bonus Contract Type: Temp to Perm We're recruiting on behalf of a growing business in the veterinary sector for a Customer Support Advisor to join their friendly team on a temp-to-perm basis. This is a varied role combining customer service, administration and project support, making it ideal for someone who enjoys helping customers, solving problems and working in a fast-paced office environment. What you'll be doing as Customer Support Advisor: Handling inbound calls and customer enquiries. Responding to emails and support tickets from veterinary practices and clients. Updating customer records and maintaining accurate data. Supporting onboarding for new veterinary practices. Assisting with Excel-based projects, pricing updates and general administration. Liaising with suppliers to support home delivery services. Identifying opportunities to promote additional services to customers. What we're looking for in the Customer Support Advisor: Previous office-based customer service or administration experience. Excellent communication skills, both written and verbal. Good IT skills, including Microsoft Excel. Strong attention to detail and organisational skills. A proactive, positive approach with the ability to multitask. Confidence speaking with customers over the phone. What's on offer Bonus scheme. Hybrid working after successful training and probation. Company pension. Free flu jabs. Sick pay. Free on-site parking. Supportive team and opportunities to develop your skills. If you're looking for a varied customer support role with long-term potential, we'd love to hear from you. customer support customer service account manager administration customer success

Client Manager - General Practice Location: Abingdon, Oxfordshire, OX14 Salary: £45,000 - £55,000 Are you an experienced practice accountant who enjoys proper client contact, varied general practice work and the rare luxury of working somewhere that actually understands people have lives outside the office? This Client Manager role in Abingdon could be a brilliant fit. This is a well-established accountancy practice based in the heart of Abingdon, supporting a broad portfolio of clients across accounts, tax, VAT, bookkeeping, payroll and advisory work. The firm has around 1,000 clients and a close-knit team of 15, offering the feel of a traditional, supportive local practice without the "stuck in the past" energy that sometimes comes with that. As a Client Manager , you'll manage your own portfolio of clients, build strong long-term relationships and take ownership of a wide range of accountancy and tax work. The client base is genuinely varied, covering industries such as construction, retail, restaurants, farms, consultants, technology businesses, surveyors, estate agents, service businesses and more. The role will include: Managing a portfolio of owner-managed businesses, limited companies, sole traders and partnerships Preparing and reviewing accounts and tax returns Corporation tax and personal tax work VAT returns and Making Tax Digital support Bookkeeping and management accounts where required Advising clients on cloud accounting software including Xero, QuickBooks, Sage, FreeAgent and KashFlow Supporting clients with business structure, tax efficiency and general commercial queries Building trusted relationships with clients and becoming their day-to-day point of contact Working closely with the directors and wider team This Client Manager position would suit someone already working in accountancy practice who enjoys variety, autonomy and client relationships. You might currently be an Accounts Senior, Senior Accountant, Assistant Manager or Client Manager looking for a role where you can feel valued, trusted and properly supported. Why this role? The culture is a major selling point. The firm has a strong track record of retaining staff because they are supportive, flexible and willing to adapt as people's circumstances change. The office is open-plan, collaborative and genuinely friendly, with a team who help each other out rather than disappearing behind headphones and pretending not to hear the phone ring. The role is office-based, but flexibility is central to the culture, with many staff working adjusted hours or part-time patterns. The office is in central Abingdon, within walking distance of Waitrose, with plenty of parking available. This is a great opportunity for someone who wants the variety of general practice work, genuine client ownership and a team environment where people tend to stay for the right reasons. What they're looking for: Experience working in UK accountancy practice Strong accounts and tax experience Comfortable managing client relationships Confident using cloud accounting software ACCA/ACA qualified, qualified by experience or suitably experienced Friendly, reliable and happy working as part of a small, supportive team Sponsorship is not available for this role. Interested? If this sounds like the sort of move that would make work feel a bit more human again, apply today for a confidential conversation. As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

About the role We have an excellent opportunity available for a motivated Service Advisor to join our team at Volvo Warrington. As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. You will inform and consult on vehicle servicing, and keep the customer up to date at every stage whilst answering any questions or queries they may have. You will also liaise with technicians/workshop control about vehicle statuses and ensure that vehicles will be ready on time. You will also have the ability to give the best advice on our products and services to our customers. This is a challenging role where customer care always comes first, you'll take the time to talk to people, build a genuine rapport and identify exactly what our customers want and need. Sytner Service Advisors work a variety of flexible patterns which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Don't worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses run by Brand to support your career. Ideally, you will have excellent organisational and administrative skills along with good attention to detail. A strong customer service background would be beneficial as you will be delivering high levels of customer satisfaction in a very busy and demanding environment. Working knowledge of Kerridge would be advantageous, but not essential. Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please . Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.

Role: Service Advisor / Service Receptionist Location: Llandudno Salary: £30,000 Basic £38,000 OTE (Realistic) Overtime Available Mon-Fri 8am-5:30pm, only 1in4 Saturday mornings Richard Abson Group is delighted to be assisting a prestigious automotive dealership in Llandudno in their search for an experienced Service Advisor / Service Receptionist. Representing one of the industry's leading premium brands, this dealership forms part of a highly respected dealer group renowned for investing in its people. You'll benefit from ongoing manufacturer training, genuine career progression, and the opportunity to work within a modern, forward-thinking business embracing the latest hybrid and electric vehicle technology. As the first point of contact for customers, you'll play a key role in delivering an exceptional aftersales experience. You'll manage service bookings, provide vehicle progress updates, explain technical information in a customer-friendly manner, and identify opportunities to promote service plans and additional aftersales products. What we're looking for: A minimum of 1 year's experience as a Service Advisor or in a similar aftersales role within a franchised main dealership. A passion for delivering outstanding customer service with a proactive sales approach. Experience using Kerridge and 1Link would be advantageous, although not essential. Salary & Benefits: £30,000 basic salary. Realistic OTE of £38,000 through uncapped bonus opportunities, including hours sold, service plans, and upsell/cross-sell performance. Current team members are consistently exceeding their bonus targets. Monday to Friday, 8:00am - 5:30pm. Only 1 in 4 Saturday mornings. If you're an experienced Service Advisor looking to join a premium brand that genuinely invests in its people, we'd love to hear from you.

Service Advisor Franchised Motor Dealership - Bournemouth Our client is looking for a driven experienced Service Advisor to join their prestige aftersales department based at their site in Bournemouth. We are looking for a Service Advisor who has the ability to work to deadlines and handle sensitive and confidential information. You'll have excellent communication skills and experience in a selling/customer service environment. In addition to a strong people background we are looking for applicants who can demonstrate drive, commitment and enthusiasm along with willingness to contribute to your team and more importantly your customers. Salary: Basic up to £31,018OTE: £40,000+ Monday to Friday 8.00am - 6.00pm with an hour lunch1 in 4 Saturdays 9.00am - 1.00pm What they can offer:Drive a great deal with discounts on new and used cars, plus servicing offersCompany pension schemePrioritise your wellbeing with dedicated support for you and your family24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easilyEarn financial rewards when you refer a friend to join the teamKeep learning and growing with our training and development opportunities for everyone. If you're looking for a new challenge, apply today with an up to date CV and we can get started. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission

The Role: We're looking for a Customer Service Advisor to join our busy team here at Agria Pet Insurance. In this role, you'll be the first point of contact for our valued customers, ensuring their inquiries, concerns, and needs are handled with professionalism and care. Working to agreed service levels, you'll be responsible for both inbound and outbound calls. You'll be an enthusiastic individual who is passionate about providing outstanding customer service and promoting our brand. We have a hybrid approach to work and all attend the Aylesbury office every Wednesday. The start date for this role is 21st September and you will be required to attend a two week in office induction when you start. You must be able to commit to these arrangements and start date in order to be considered for this role. This is a full time role working 36 hours per week between the hours of 9:00am-6:00pm Monday-Friday on a rotating shift pattern. You will also be required to work 1 Saturday in 4, 9:00am-1:00pm. What you'll be doing: Answer all Customer and Claims incoming calls efficiently and professionally Outbound calling including; retention and renewal, breeders, requesting information for claims and underwriting of new policy applications Objection handling including; policy cancellations, premium increases, Claims decisions Respond to customer enquiries appropriately, ensuring all documentation is professional and correct Deal and attempt to resolve customer complaints Record and maintain accurate policyholder information using the in-house computer systems Maintain a thorough working knowledge of all policy terms and conditions Ensure all company and departmental policies and procedures are adhered too at all times What we're looking for: Previous experience of working in a customer service role within a contact centre environment Effective questioning and listening skills. Good organisational and interpersonal skills. Ability to work under pressure and to tight deadlines. Computer literate (MS Office) with keyboard skills. Precise comprehension and ability to communicate clearly in both verbal and written form. Ability to work to agreed performance targets. Ability to work independently and as part of a team. Takes ownership by using Initiative and problem solving Ability to cope well under pressure with determination and perseverance Why choose Agria Pet: Agria Pet Insurance is one of the UK's leading specialist pet insurance providers. We only provide lifetime insurance for animals, so truly understand and care about our customers and their beloved pets - especially as most of our team are pet parents, and we're all animal-lovers. Our passion for pets means that we are trusted by The Royal Kennel Club, Lloyds and many other significant affinity partners to provide lifetime pet insurance in their names. Working closely with animal welfare organisations, vets and breeders, gives us deep insight on what's best for pets. And we give back too - including supporting hundreds of animal rescues, protecting over 100,000 rescued animals, and through donations of over £2m to animal charities. We are a strong, growing business, having doubled our GWP in the last 5 years, with a supportive ethos and family feel. We became one of the UK's Best Workplaces in and again in 2026, we have the top 4 slots on Which? Best Buy pet insurance, are ranked 4.8 on Trustpilot (higher than any other pet insurance provider) and we are extremely proud to be the only carbon negative pet insurer in the UK. What we offer: 25 days annual leave which increases with service, plus bank holidays Opportunity to buy/sell up to 5 days annual leave per calendar year A clear development pathway within the team, helping you grow your skills and progress through levels - with pay increases as you advance. Pension and Life Assurance scheme Access to 25% off insuring your pet with Agria. Friends and family are also entitled to a discount too We aim to support the health and wellbeing of all our colleagues so you'll have access to a Health Cash Plan, mental health support and health and wellbeing platforms, including Headspace

General Sales Manager Coulsdon, Croydon 85,000 OTE + Company Car We are currently recruiting for an experienced and driven General Sales Manager to join a successful franchised car dealership in the Croydon area. This is an outstanding opportunity for a proven automotive leader to take responsibility for both new and used vehicle sales, lead a high-performing team, and drive exceptional commercial results within a busy dealership. The Role As General Sales Manager, you will be responsible for the overall performance of the sales department, leading by example to maximise profitability, customer satisfaction, and team performance. Working closely with senior management, you will develop and implement strategies to grow the business while ensuring the dealership consistently achieves its sales and financial objectives. Key Responsibilities Lead, motivate, and develop the Sales team across new and used vehicle sales Drive performance to achieve vehicle, finance, insurance (F&I), and profitability targets Oversee budgeting, forecasting, and sales planning to support business growth Manage stock levels and vehicle availability to maximise sales opportunities Lead the sales process, ensuring exceptional customer satisfaction at every stage Support, coach, and develop the sales team through regular performance management Handle complex customer enquiries and escalations professionally Ensure full compliance with manufacturer standards and FCA regulations Monitor KPIs and implement strategies to drive continuous improvement About You Previous experience as a General Sales Manager or Sales Manager within a franchised automotive dealership Premium brand experience would be advantageous Proven track record of delivering strong commercial and financial results Strong leadership skills with the ability to inspire, coach, and develop high-performing teams Commercially minded with excellent stock management and sales planning experience Excellent communication, negotiation, and organisational skills Customer-focused with a commitment to delivering exceptional service Stable career history demonstrating progression and success within automotive retail What's on Offer Competitive OTE of 85,000 Company car Performance-related bonus scheme Comprehensive manufacturer training and leadership development Clear career progression opportunities within a successful dealer group Life insurance and contributory pension scheme Access to an employee rewards and discounts platform Why Apply? This is an exceptional opportunity to join a successful dealership in a senior leadership position where you can influence business performance, develop your team, and build a rewarding long-term career with an established automotive retailer. Candidates must be eligible to work in the UK without restriction. Please visit the Performance Resourcing website to view our Privacy Policy. Performance Resourcing also recruit for Sales Managers, Aftersales Managers, Transaction Managers, Vehicle Technicians, Service Advisors, Parts Advisors, Sales Executives, and a wide range of automotive management opportunities. Contact us to discuss your next career move.

Customer Service Advisor - eCommerce Marketplaces 1-year fixed-term contract Location: Easily commutable from Stoke-on-Trent (ST6) , Newcastle-under-Lyme , Crewe (CW2) , Sandbach , Alsager , Congleton , Nantwich . Join a fast-growing eCommerce team supporting customers across major online marketplaces. If you love solving problems, delivering outstanding service and working with Amazon, eBay and digital retail platforms, this role is for you. What you'll do Handle customer enquiries across Amazon, eBay, website and online retail channels Manage orders, returns, replacements and account updates Work closely with 3PL / fulfilment partners to chase deliveries and resolve issues Support product listings, website updates and recurring issue fixes Collaborate with Marketing on B2C campaigns and customer messaging Deliver exceptional customer service across phone, email and webchat What you'll bring Strong customer service background Experience with Amazon, eBay, marketplaces or eCommerce Confident communicator with great listening skills Strong IT skills (CRM, MS Office, online systems) Ability to multitask, prioritise and stay calm under pressure Customer-focused mindset with a drive for results Why apply? Work with a leading global eCommerce brand Varied, fast-paced role with real ownership Great team culture and supportive environment Ideal for candidates from eCommerce, fulfilment, logistics, 3PL, online retail or marketplace support Stoke-on-Trent, Newcastle-under-Lyme, Kidsgrove, Keele, Chesterton, Cross Heath, Knutton, Wolstanton, Silverdale, Porthill, Bradwell, May Bank, Talke, Audley, Alsagers Bank, Baldwins Gate, Betley, Madeley, Woore, Whitmore, Maer, Loggerheads, Newchapel, Harriseahead, Halmer End and surrounding Staffordshire villages.

Customer Service Advisor Salary: 16.11 per hour (Combined standard rate and shift allowance) Location: Capgemini, Inverness Hours: Night shifts are (Apply online only) and Day shifts are (Apply online only) Typical shift pattern is a 3-week rotation: Week 1: Mon - Off, Tues - Off, Wed - Off, Thu - Night, Fri - Night, Sat - Night, Sun - Night Week 2: Mon - Off, Tues - Off, Wed - Off, Thu - Night, Fri - Off, Sat - Day, Sun - Day Week 3: Mon - Night, Tues - Night, Wed - Night, Thu - Off, Fri - Off, Sat - Off, Sun - Off Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office requests when required Advise customers and support teams on known problems/workarounds Keep customers updated on the progress of their request or incident Contribute to team success by meeting agreed personal targets Previous customer service experience is an advantage. IT knowledge is desirable, but full training will be provided to help you succeed. What you'll bring Excellent communication skills, both verbal and written A genuine passion for delivering great customer service Willingness to learn and adapt Ability to work independently and as part of a team Strong problem-solving skills Confidence working under pressure If you're looking for a stepping stone into a career in technology, this could be your next move. Interested? Apply today! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.

Our client is fast-paced, fast-growing company that helps veterinary practices to manage pet healthcare plans on behalf of their customers. They have recently grown from strength to strength and due to their continued success require positive and enthusiastic individuals to join their busy team as a Retentions Advisor in their customer service team. Working from their modern, vibrant and open plan office in Bournemouth, you will be responsible for managing the call flow and dealing with customers appropriately with a view of handling any possible retentions queries. As a Retentions Advisor, you will be required to manage the call flow in a timely and professional manner, asking customers appropriate questions to deal with their matter appropriately. The emphasis is on service and welfare; finding out why customers are having issues and reminding them of the benefits offered. This is an exciting opportunity to join a supportive and friendly customer service team, offering long term opportunities and growth. A confident telephone manner and a passion for delivering first class customer service is required. A strong team player with a friendly and approachable nature and competent IT skills is also required for this role. Positions are offered on a long term temporary basis with possible permanent opportunities available within this growing and forward thinking company. Essential requirement of the Retentions Advisor: Excellent communication skills Good IT skills Previous customer service experience or similar Highly desirable qualities of the Retentions Advisor : Experience in a call centre environment. Sales or collections experience Hours are 37.5 hours a week Monday - Friday, between the hours of 9am and 6pm (9-5 or 10-6) Benefits for the Retentions Advisor 12.71 per hour Commission scheme Free parking

Customer Service Advisor (4 on/ 4 off nights) Salary: 16.11 per hour (Combined standard rate and shift allowance) Location: Capgemini, Inverness Hours: 4 on / 4 off shift pattern (18:00-07:00 nights, 07:00-18:00 days) Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini. In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues or provide advice and guidance where possible over the phone Assign calls to the relevant support teams when needed Action Back Office requests when required Advise customers and support teams on known problems/workarounds Keep customers updated on the progress of their request or incident Contribute to team success by meeting agreed personal targets Previous customer service experience is an advantage. IT knowledge is desirable, but full training will be provided to help you succeed. What you'll bring Excellent communication skills, both verbal and written A genuine passion for delivering great customer service Willingness to learn and adapt Ability to work independently and as part of a team Strong problem-solving skills Confidence working under pressure If you're looking for a steppingstone into a career in technology, this could be your next move. Interested? Apply today! If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.