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Job title: Commercial Claims Manager Salary: £50,000 per annum + Benefits Location: Birmingham OVERVIEW We are currently working with a leading global broker who due to expansion are recruiting for a Commercial Claims Manager to join their expanding team in Birningham. You will be responsible for leading a team of claims handlers, providing ongoing coaching, mentoring, and clear development pathways to build technical expertise and support career progression. RESPONSIBILITIES Lead and oversee the daily operations of the Claims team, ensuring the effective management of commercial claims and the delivery of a high-quality, customer-centric service. Support the development and execution of operational strategies, policies, and procedures, ensuring alignment with organisational goals and the consistent delivery of service excellence. Foster a high-performance culture built on accountability, continuous improvement, and professional development, setting clear expectations and leading by example. Analyse performance data, management information (MI), and operational trends to identify opportunities for improvement, partnering with the Claims Operations and Business Performance Manager to implement lasting efficiencies and enhancements. Work collaboratively with key internal stakeholders, including HR, Learning & Development, Broking, and Client Servicing teams, to strengthen team capability, engagement, and client satisfaction. Develop and maintain strong relationships with both internal and external stakeholders, supporting effective claims management, collaboration, and knowledge sharing. Handle and resolve client complaints promptly and professionally, ensuring compliance with regulatory requirements, internal policies, and service standards. EXPERIENCE Minimum of 3 years' experience in a leadership or managerial role within the commercial claims insurance market, with a proven track record of leading and developing high-performing teams. Cert CII desired not essential (or working towards). SKILLS Strong communication and interpersonal skills. Excellent organisational skills and attention to detail. Proficiency in relevant computer applications. If you have the relevant experience or know someone that does please contact me now on or email us at

Location - Maidstone/ Colchester or Manchester Salary - Circa £40,000 Hybrid - 3 days in the office PURPOSE OF THE ROLE Lawes Consulting Group are working with a well-established insurance business seeking an experienced Senior Underwriter to join their NUH team. This is a fantastic opportunity for a technically strong and commercially minded underwriter to achieve income and profit objectives through the delivery of an efficient case underwriting service to brokers. An essential part of the role is acting as a key referral point for less experienced underwriters, assisting with the training and development of the wider team. RESPONSIBILITIES Work with members of the management team to ensure cases are managed effectively and that resource is sufficient. Maintain good oversight of product retention, rate and underwriting strategies, reporting on key areas when required. Manage own cases (renewal and new business), writing within risk selection, appetite, and underwriting authority. Undertake referral cases above the authority levels of Underwriters, Trainee Underwriters and Apprentices, whilst adhering to individual authority level. Adopt and adhere to company and NUH-prescribed processes, best practice and standard work. Support the personal development of underwriting staff by delivering training and technical guidance. Enhance the company's national standing and presence by establishing and maintaining strong personal relationships with key directors and staff at the most important brokers. Contribute to the technical knowledge of the business by feeding back technical and commercial market intelligence to the NUH Underwriting Manager and wider team. Maintain and enhance personal knowledge of relevant technical issues. Work collaboratively with other parts of the organisation, including regional offices, claims and survey teams. Conduct regular case reviews to ensure technical procedures and standards are always followed. EXPERIENCE Minimum of 5 years' experience in underwriting. Proven broker account development and management experience. Proven track record of successfully developing and maintaining effective trading relationships. Experience working across functions and matrix organisations to collaborate and build strong relationships. Consistently achieving goals and objectives within a structured, organised and planned manner. SKILLS Strong risk perception and ability to price risk accordingly. Effective negotiation skills - flexible and appropriate in approach. Confident selling and trading skills. Strong organisational skills with operational effectiveness and efficiency. Clear and effective communication, both written and verbal. EDUCATION / QUALIFICATIONS Minimum Cert CII required. Dip CII, or active progress towards, is preferred. If you have the relevant experience or know someone that does, please contact us now on or email .

Our client is looking to recruit a Case Manager within their Property TPA Division. The role involves providing first class customer service to customers, clients, and colleagues, ensuring that all claims are pro-actively managed to conclusion; ensuring client specific service level criteria is met. The successful applicant will work closely alongside a national team of field Adjusters and handle their own caseload of Household/HNW, Commercial Property & Real Estate claims through to settlement. You will typically be responsible for writing full and detailed reports for insurers, including recommendations for settlement, liaising with insurers, policyholders, contractors, and other parties with a proactive approach to settling claims. Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/ (url removed) Job Ref: CD234. For all other vacancies, take a look at our website - (url removed)

Our client is looking to recruit a Case Manager within their Property TPA Division. The role involves providing first class customer service to customers, clients, and colleagues, ensuring that all claims are pro-actively managed to conclusion; ensuring client specific service level criteria is met. The successful applicant will work closely alongside a national team of field Adjusters and handle their own caseload of Household/HNW, Commercial Property & Real Estate claims through to settlement. You will typically be responsible for writing full and detailed reports for insurers, including recommendations for settlement, liaising with insurers, policyholders, contractors, and other parties with a proactive approach to settling claims. Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/ (url removed) Job Ref: CD231. For all other vacancies, take a look at our website - (url removed)

Senior NPD Technologist Location: County Durham Package: up to 37,000 plus 1-day WFH Are you an experienced food innovator with a passion for bringing exciting products to market? We're looking for a Senior NPD Technologist to play a key role in developing and launching new products across retail and branded portfolios, while driving continuous product improvement and innovation. This is a fantastic opportunity to join a fast-paced food manufacturing environment, leading projects from concept through to launch and working closely with commercial, technical, procurement and production teams. The Role As a Senior NPD Technologist, you'll take ownership of a varied portfolio of NPD, EPD, value engineering and ingredient-led projects. You'll be responsible for turning customer briefs into commercially viable products, leading factory trials and ensuring successful product launches. You'll also support and mentor junior team members and act as a key link between development, technical, procurement and commercial functions. Key Responsibilities Lead the development of new and improved food products from concept to launch. Translate retailer and customer briefs into innovative, commercially viable products. Conduct market and trend research to identify new opportunities. Develop and reformulate recipes to meet customer, technical and financial requirements. Source and evaluate new ingredients alongside procurement and technical teams. Organise and manage factory trials, product testing and shelf-life validation. Review and approve product artwork and supporting documentation. Support nutritional analysis, product claims and cooking instruction development. Ensure compliance with food safety, allergen and retailer requirements. Manage product launch handovers and cross-functional project meetings. Drive continuous improvement across NPD processes, systems and ways of working. Mentor junior NPD team members and support their development. Deputise for the NPD Manager when required. About You We're looking for someone who combines creativity with strong technical expertise and excellent project management skills. You'll ideally have: Previous experience in an NPD role within food manufacturing. Strong knowledge of product development processes from concept to launch. Experience managing retailer accounts and customer-facing projects. Understanding of thermal processing, shelf-life testing and nutritional compliance. Knowledge of food safety legislation, HACCP and allergen management. Excellent communication and stakeholder management skills. Experience mentoring or managing junior team members. A proactive, innovative and solutions-focused approach. Full UK driving licence. What's in it for you? Opportunity to lead high-profile product development projects. Exposure to major retailers and cross-functional business teams. A varied and fast-paced role with genuine autonomy. Chance to mentor and develop others while progressing your own career. Supportive and collaborative working environment. If you're passionate about food innovation and thrive on seeing products move from idea to supermarket shelf, click apply !

HTC is a long-established, privately owned group that has been at the forefront of the UK commercial vehicle industry since 1970. As one of the original DAF franchises, we have grown into a powerhouse within the Ballyvesey Holdings Ltd family. We proudly represent industry leaders including DAF Trucks, FiatPro, and Maxus, providing world-class vehicle sales and aftersales support. We are currently looking to recruit for an experienced Service and Warranty administrator to join our team in Belvedere. Main Purpose of Job: To oversee service/warranty and PFL invoice procedures ensuring compliance to Manufacturers' policy and procedures. To process all service/warranty and PFL job cards to ensure maximum profitability for each repair and full compliance with the manufacturers' requirements. Individual Key Objectives: To check and raise retail pro-forma invoices for quotation and passing to the customer. To co-ordinate the closing of purchase order numbers. To reconcile warranty and Paccar Finance Limited (PFL) self-billing invoices (SBIs). To raise warranty and PFL credit notes for customer accounts. To investigate and resolve CCM queries for warranty and PFL accounts. To carry out warranty and PFL risk assessments on claims submitted. Check daily workshop work in progress (WIP) levels and strive to maintain WIP levels below 250 hours. To manage all warranty and PFL job cards and determine from the technicians write up those claims which are warranty or PFL. To ensure all correct coding and repair times claimed are correct and raise any discrepancies with the Service Manager. To liaise with the Workshop Manager over any discrepancies with technicians' write-ups, parts omitted or claim details missing. To submit all claims through the Haddenham system in a timely manner to achieve submission times in line with current DAF requirements. To manage all referred and rejected claims daily, ensuring all are resolved in a timely manner in line with current DAF requirements. To manage daily all parts label requests from the Manufacturer i.e., print all parts labels and pass to the Parts Department for action. Record all labels produced on a separate spreadsheet and liaise with the Parts Department on any missing parts requested. Update spreadsheet daily, with parts consignment note details, when received from the Parts Department. To ensure all non-warranty repairs are passed to the Service Advisor for process and recharge. On a weekly basis, to check the verification report and ensure all warranty jobs raised on the GDMS system have been sent to Haddenham. To ensure all parts to be held off on a weekly basis and pass to the Parts Department to action Hours: 8:00-17:30 At Ballyvesey Holdings your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please follow the link: (url removed)>

Join a leading UK food processor near Pontefract, supplying high-quality prepared products to major supermarkets and foodservice providers. We are looking for an experienced Raw Material Coordinator to create and manage production plans for allocated protein products. You'll play a key role in keeping production running efficiently, responding to logistical and operational challenges, and helping to achieve targets while minimising waste. This is a fantastic opportunity for a proactive organiser who thrives in a fast-paced manufacturing environment and enjoys making a real impact. THE ROLE To review Raw Material against the Specification that we buy against. Updating supplier specification as and when required to maintain current approved raw material specification along with the technical team. Factory based role that will proactively work to ensure the correct quality of raw material is used to deliver customers specification. Reporting all findings, both positive and negative, to the Technical Manager, Commercial and Operational Teams and communicating with suppliers. Over time the principle of the role is to improve the general quality of all Raw Material that is used on site. Relationship with Suppliers to be built on Compliance and Integrity and a working together mentality. Any improvements to butchery methods or packaging formats to be quantified and discussed within the site teams before approaching the Supplier. Any Raw Material not meeting Specification must have NCR or Rejections Notices to Suppliers and communicated within the site teams. Site visits to Suppliers to support Technical manager working on improving specifications and addressing quality issues. Supporting the understanding of butchery specifications and Cuts of meat used in product to Production Leaders and staff members. Create regular reports and trend analysis to keep customer performance up to date. Once role is becoming established weekly/monthly calls with suppliers to manage performance. To add value to raw material by using butchery knowledge. Preparation and participate in factory visits and technical audits. Conduct product assessment against agreed parameters during intake of raw material and during production, using several monitoring methods (Foss analysing and cook up and butchery) Raw material review and assessment online to support any supplier claims or downgrade to material. And any other duties in line with your skillset, as requested by the company Working hours Monday to Friday, 40 hours per week. THE BENEFITS 25 days holiday plus 3 days for Christmas period, raising with service years. Company pension, life cover 4x salary, company discounts THE CANDIDATE Food Safety Level 2 Strong butchery knowledge across Beef, Lamb, and Pork Experience working in a fast moving environment Experience working within food manufacturing Good planning skills, with attention to detail and the ability to identify errors in data or written information Computer literate with ability to use excel and word to an intermediate level (constructing graphs, data trending etc Proactive with a 'can do' attitude Willing to undertake further training to develop within the role and support the business as and when required and when change in the food industry or customer COP Good interpersonal skills and effective team player Collaborator and ability to drive improvement and development. Ability to work in a structured and methodical manner Demonstrable ability to embrace and adapt to change and work in an agile environment Flexible approach to working hours The Consultancy: Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.

We are seeking an experienced, proactive Service Manager/Advisor to take ownership of our front desk, customer experience, and day-to-day garage operations at M D Auto Care, Rabans Close, Aylesbury HP19 8RS. This is a hands-on leadership role combining reception, customer service, sales, and operational management within a busy garage environment. You will play a key role in driving customer satisfaction, improving processes, maximising revenue, and ensuring the smooth and efficient running of the garage. Working Environment We offer a friendly, relaxed, and supportive workplace where teamwork, trust, and quality are valued. You will work alongside experienced technicians in a well-run workshop where customer satisfaction and workmanship come first. Working hours: Monday-Friday 08:00-17:00, with optional overtime/Saturdays (if applicable). Key Responsibilities Reception & Customer Experience First point of contact for customers - in person, by phone, and via email Manage front desk operations, bookings, vehicle drop-offs, and collections Deliver a professional, friendly, and efficient customer experience Keep customers fully informed on progress, costs, and completion times Sales, Upselling & Cross-Selling Identify and deliver upsell and cross-sell opportunities on services and products Clearly explain recommended work, service options, and costs Convert enquiries into confirmed bookings and maximise workshop utilisation Customer Satisfaction & Relationship Management Take ownership of customer satisfaction, retention, and feedback Handle customer concerns and complaints professionally and efficiently Encourage repeat business and positive online reviews Garage & Operational Management Oversee the daily operation of the garage and front-of-house Coordinate technicians and workshop staff to manage workload and priorities Ensure health & safety, quality, and professional standards are consistently met Monitor job progress, turnaround times, and quality of workmanship Warranty Claims & Aftercare Manage warranty claims, liaising with suppliers, manufacturers, and customers Ensure accurate documentation and timely resolution of warranty issues Oversee aftercare processes to maintain customer trust and satisfaction Innovation & Continuous Improvement Bring new ideas to improve efficiency, customer experience, and profitability Take ownership of implementing improvements and service standards Administration & Financial Control Maintain accurate job cards, customer records, and service histories Prepare invoices, process payments, and manage financial transactions Support stock control, parts ordering, and supplier relationships About You Motor trade experience is essential Minimum 5 years' proven experience as a Service Advisor, Garage Manager, or similar role Qualified/experienced vehicle technician Strong customer service and communication skills Confident in upselling and cross-selling services and products Organised, commercially aware, and comfortable managing a busy garage Proactive, solutions-focused, and confident introducing improvements MOT Tester qualification is an advantage but not essential What We Offer Competitive salary based on experience 22 days holiday + bank holidays Pension Bonus scheme About us At MD Autocare, we are recognised for quality workmanship, honest service, and consistently high customer ratings. Our reputation reflects years of reliable results and a commitment to putting customers first. We believe great service begins with a strong, valued team, and our customer reviews and repeat business reflect both our technical expertise and our colleagues' dedication. As we grow, we seek individuals who want more than just a job - a career environment where effort is recognised, development is encouraged, and teamwork is valued. Our Values Quality - Without Compromise We take pride in getting it right the first time, guided by high standards, attention to detail, and professional integrity. People First Respect and fairness are central to our culture, for both customers and colleagues. We listen, support, and treat everyone properly. Trust & Transparency We operate openly and honestly with customers and colleagues, prioritising clear communication and mutual respect. Continuous Improvement A Place Where You're Valued. We continually improve our skills, processes, and workplace, because growth is a shared goal. We recognise hard work, reliability, and craftsmanship, and ensure everyone feels appreciated. Job Security & Stability As a well-established, highly rated business, we provide a stable work environment with consistent demand and long-term opportunities. Supportive Team Culture You will work with experienced professionals who respect one another, share knowledge, and collaborate when it matters most. Development & Progression We support on-the-job learning and career progression, whether you want to deepen your technical expertise or take on more responsibility. Pride in Your Work Our high customer satisfaction scores mean you can take pride in your work, knowing it makes a difference and is genuinely appreciated. Workplace Respect We believe in fair treatment, clear expectations, and a positive workplace where people enjoy coming to work. Why Join MD Autocare Join a business with excellent customer ratings and a strong reputation Stable, long-term role within an established and growing business Friendly, supportive team culture Ongoing training and development opportunities REF-229968

We are seeking a Commodity Buyer - Machined Parts to join Safran Landing Systems, the world leader in aircraft landing and braking systems. Based in Gloucester, you will play a key role in managing and developing relationships with a portfolio of machining suppliers, supporting the delivery of critical components for both commercial and military aerospace programmes. Location: Gloucester Working Pattern: Hybrid Safran Landing Systems, the world leader in aircraft landing and braking systems, is seeking a Commodity Buyer - Machined Parts to join its Gloucester-based team. This is an exciting opportunity to play a key role in managing and developing a portfolio of specialist machining suppliers, supporting the production of landing gear systems for major commercial and military aircraft programmes. Within the Landing Gears Integration Department, reporting to the Division's Commodity Manager - Machined Parts, you will structure, develop and manage the relationship with a group of suppliers specialized in machined parts by exercising the following responsibilities : Key Responsibilities Manage a dedicated portfolio of machinists suppliers located predominantly within the UK Manage the relationship from the sourcing (RFQ) up to the contract management during the life of the Contract Accountable for the relationship with each supplier of the allocated panel Accountable for the cost reduction plan with the supplier panel assigned Contribute to set-up, then formalize and execute the strategy for the Machined-Parts Commodity Creation and management of RFQ process through the Supplier Selection and establishment of Safran Landing Systems contractual conditions with Suppliers Manage contracts in place with Suppliers assigned and anticipate renewals of contract, through J1 and Supplier Selection Committees Actively work to increase the maturity level of the supplier panel to the required level. Actively monitoring the performance of the supplier, and engage actions in collaboration with the Supplier Performance & Quality Lead Identify cost reduction opportunities, manage the cost reduction plan, and report figures in the design KPI tool (SIEVO) Interface with other functions on all sites (Procurement, Production, Program, Quality, Industrialization) and act as a Purchasing focal point for the supplier panel allocated Resolve daily (tactical) issues related with suppliers, such as claims & litigations. Mandatory (essential): A relevant University Degree and/or APICS, CPIM or CIRM/PMAC Certification. Experience working in a manufacturing environment, international experience in Aerospace preferred or in Mechanical Industrial Engineering; Significant Purchasing experience Experience in leading Projects within multi-functional teams. Familiarity with Contracts, contract language and the ability to negotiate various types of contracts with suppliers Purchasing process leadership skills Strong negotiation skills Excellent verbal and written skills and the ability to communicate effectively in a team environment and represent the Purchasing function towards the Supplier High working knowledge of Microsoft Office applications Experience with accounting and financial principles Production control process knowledge, MRP and Flow Management. Ability to travel on short or long term within Europe, as per project needs Good knowledge of MRP system Good to have (desirable): Good knowledge of SAP environment

Tax Manager - Accountancy Practice (Private Client & Business Tax) Carlisle - Cumbria Competitive Salary + Excellent Benefits About the Company W Talent Finance is a specialist recruitment partner dedicated to placing high-calibre accounting professionals across both practice and commerce & industry markets worldwide. With a deep understanding of the finance landscape, we support clients ranging from leading professional services firms to established independent practices, delivering tailored talent solutions that drive business performance. We are partnering with a highly regarded and well-established boutique accountancy practice based in Carlisle , specialising in supporting owner-managed businesses, family companies, and private clients. The firm provides a full suite of services including tax compliance, tax planning, business advisory, and long-term wealth support. Their approach is proactive and relationship-led, with a strong emphasis on minimising tax liabilities while delivering clear, practical advice to clients. This is an excellent opportunity to join a respected regional practice in a senior tax-focused role with real influence over client outcomes and internal development. The Role As Tax Manager, you will take responsibility for managing a varied portfolio of personal and corporate tax clients, delivering high-quality compliance work alongside proactive tax planning advice. You will play a key role within the senior management team, supporting the Managing Director in delivering the firm's business plan while also contributing to the development of junior staff and continuous improvement of tax processes. This is a client-facing, technically focused role that combines hands-on tax work with advisory input and team leadership responsibilities. Key Responsibilities Client Tax Management & Advisory Manage all aspects of client tax affairs including income tax, corporation tax, capital gains tax, VAT, and inheritance tax Prepare and review personal and business tax returns and computations Provide proactive tax planning advice to minimise client tax liabilities Undertake year-end tax reviews and pre-year-end tax planning meetings Liaise directly with HMRC on behalf of clients Ensure full compliance with current tax legislation and HMRC practice Compliance & Technical Delivery Deliver accurate and timely tax computations, claims, and submissions Review client files and ensure all work is completed to a high technical standard Maintain up-to-date knowledge of tax legislation and regulatory changes Ensure all statutory deadlines are met consistently Support accounts teams with tax input during year-end processes Client Service & Relationship Management Deliver a high standard of client service across all interactions Respond to client queries promptly and professionally Attend and support client meetings, including preparation of tax positions and estimates Maintain strong ongoing relationships with clients and internal stakeholders Leadership & Team Contribution Support, train, and mentor junior members of the tax and accounts team Contribute to internal training and knowledge sharing sessions Attend senior management meetings and contribute to operational discussions Support the Managing Director in delivering the firm's annual business plan Help improve internal processes, communication, and efficiency across the practice Process & Continuous Improvement Support the development of more efficient workflows and reporting structures Contribute to improvements in client onboarding, review, and delivery processes Assist in implementing best practice across tax compliance and advisory work Support the adoption of systems and processes that improve service delivery About You ACA / ACCA / CTA qualified, or equivalent tax experience within practice Strong background in UK personal and/or corporate tax Experience managing client relationships and tax portfolios Confident advising clients directly on tax planning matters Strong technical knowledge of HMRC rules and UK tax legislation Comfortable reviewing work and supporting junior team members Strong communication and interpersonal skills Organised, proactive, and able to manage competing priorities effectively Commercially aware with a client-focused mindset What's on Offer Competitive salary and benefits package Senior tax role within a respected boutique practice in Carlisle Strong client exposure across a varied owner-managed and private client portfolio Opportunity to influence tax advisory direction within the firm Supportive and collaborative leadership team Genuine scope for progression into more senior leadership roles Hybrid/flexible working available for the right candidate How to Apply To apply for this position, please submit your CV via this website or contact W Talent Finance directly for a confidential discussion.

Job Title:- Partner & Sales Enablement Manager Location: Camberley / South East Salary: Competitive Type: Permanent Sector: Product & Proposition Job Description The North Partner & Sales Enablement Manager is a highly collaborative role at North focused on developing and growing our business performance with strategic and solution partners. Reporting directly to the Chief Product & Propositions Officer but working across North s three sectors, acting as the focal point in developing business with our strategic and solutions partners. The role involves partner (technology vendors) management and engagement, including cultivating and strengthening relationships from exec to sales, product, engineering and procurement to develop an effective growing partnership. The Partner Manager will be responsible for upstream account management of North s relationship with partners, to maximise the business performance and value of these select partnerships, RESPONSIBILITIES This role will require effective relationship and partner management skills. commercial, market and sales or sales enablement skills and experience preferred. Key responsibilities will include: Management of partner (vendor) relationships to drive commercial performance, including closed business, referred business, new pipeline development and win/loss of strategic partners Understanding, collating and curating demand from product and sector sales teams to support and implement a value added quarterly calendar of training, workshops and sales enablement activities Development and management of quarterly business reviews (engaging sales, product and partner teams) to review pipeline, and plan sales enablement activities. Work with product and procurement teams to support the onboarding and develop new partner relationships that align with North s product and business needs Keeping abreast of partner promotions, product releases, pricing and roadmap updates ensuring our sales teams are well-informed of relevant offers Work with L&D manager to ensure the ongoing certification and compliance with vendor contracts, including managing learning and development needs and opportunities to maintain and build new levels of certification Work with the marketing team to ensure that they are aware of all funding available to them, make Marketing Development Fund (MDF) applications and submit successful claims to invest in relationship. Provide monthly scorecards to report on partner/Vendor performance. To succeed in the role, the following skills, knowledge and attributes are key: Excellent relationship management and collaboration skills Effective communicator and stakeholder management, confident in conversing at all levels Aptitude for developing pipeline and driving performance through partner, sales and marketing activity A solid track record in one or more of the following product families:-Networking & Cyber Security, Physical Security Systems and IoT Solutions Experience of developing business within a relevant strategic channel programme ie Cisco, Fortinet, Aruba, Juniper, Gallager, Genetec, or Axis or similar Ability to work autonomously and within a?team Enjoys working with sales team and partners sales teams to build pipeline, and winning sales opportunities plans Ability to develop a plan and then execute the plan to deliver growth Location: Camberley preferred. Benefits We offer a competitive remuneration package reflective of the candidate s skills and experience, along with a range of benefits typical for roles within the IT sector , including: Generous holiday entitlement Contributory pension scheme Healthcare and wellbeing programmes Professional development and training opportunities Flexible working arrangements subject to business needs Employee assistance programmes How to Apply If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form . We can only accept candidates who have the Right To Work in the UK

Technical Operations Manager Department: Renewables Sector - Solar Equitix Management Services (EMS) has delivered management services across the infrastructure sector since 2014, with experience spanning education, healthcare, social housing, utilities, government infrastructure and renewable energy. Today, EMS manages more than £4bn of infrastructure assets across 135 contracts, supported by over 100 professionals. As our renewables portfolio continues to grow, we are looking for a Technical Operations Manager to join our expanding team. This is an excellent opportunity to play a key role within a fast-growing sector, with strong prospects for professional development and career progression. Principal Responsibilities: The Technical Operations Manager will support the day-to-day management of assets within our portfolio along and provide technical support and performance analysis. The role location is flexible as EMS have offices throughout the UK, however the preferred location for this role is Glasgow. Primary responsibilities of the position are to carry out the day to day management of the portfolio of solar projects that we manage on behalf of our clients, however the role will also involve data driven performance analysis and technical investigations and discussions with project service providers. The successful candidate will report to the Solar Subsector Lead but will be expected to be a self-starter able to manage their own workloads. There will also be opportunities to be involved in business development activities, system design & development and strategic corporate discussions, and to interact with the wider Renewables sector teams As the Technical Operations Manager, you'll play a crucial role in the following: Managing service providers and ensuring performance meets contractual requirements. Confidently reviewing, and querying as necessary, maintenance activities undertaken by service providers to ensure industry best practice is followed. Managing Health, Safety and Environmental obligations including awareness of SSOW, RAMS and CPPs and an understanding of CDM obligations. Data analysis including site performance monitoring and calculations, component downtime losses and performance improvement suggestions, cost-benefit analyses for additional work streams and insurance claim management. Supporting the Subsector Lead to ensure compliance with all contractual obligations and project documentation including PPAs, grid connections, planning permissions, landscape management plans, leases, O&M contracts, Meter Operator Provider contracts and MSAs. Promoting effective communication with all stakeholders and maintaining project records. Key Responsibilities Manage the day-to-day operation and performance of multiple commercial-scale solar assets and report directly to clients. Manage O&M contractors and other service providers, ensuring performance and maintenance activities meet contractual requirements and industry best practice. Monitor asset performance using SCADA, service provider reports and in-house data systems, identifying downtime losses, performance issues and optimisation opportunities. Prepare and submit client reports, including KPIs, monthly reports and Board reports. Manage Health, Safety and Environmental obligations, including SSOW, RAMS, CPPs and relevant CDM requirements. Support compliance with key project documentation including PPAs, grid connections, planning permissions, leases, O&M contracts and other service agreements. Manage component warranty claims, insurance claims, performance warranty calculations, missed maintenance obligations and associated settlements. Monitor preventative and reactive maintenance, contractor response times and emergencies, approving quotes within agreed parameters. Review service provider KPIs, budgets, exclusion events, performance calculations and liquidated damages. Maintain project management systems including Operating Plans, CMMS, Asset Registers and task/quality management tools. Liaise with clients, contractors, professional advisers, lenders, landowners, communities and other stakeholders. Challenge contractor and service provider proposals where appropriate to achieve the best outcome for clients. Identify asset optimisation opportunities and support repowering projects and contract renewals. Contribute to the development of EMS data management systems, operational processes and procedures. Work collaboratively with Asset Engineers, General Managers and the wider Renewables team. Candidate Experience & Attributes: Technical solar site experience / knowledge - either general or related to specific components (e.g. inverters, modules, transformers) Proficient data analysis skills Contract Management with strong commercial acumen and ability to adeptly apply contractual mechanisms to commercial discussions IT literate (familiar with Microsoft Office (Word, Excel, PowerPoint) & SharePoint; willing to learn and make full use of internal systems) Strong understanding of the importance of data management processes Experience of, or strong interest in, the renewable energy industry - particularly related to the solar industry. Experience in one or more of the following areas would be an advantage but not a requirement Repowering projects Health & Safety process management Battery Storage (BESS) technology SCADA systems High Voltage Electrical systems PowerBi Benefits & role info Private medical healthcare with Vitality Scottish Widows Pension UNUM Death in Service Cover UNUM UNUM Group Income Protection Cover Corporate Eyecare with Specsavers Cycle to Work Scheme Season Ticket Loan Electric car scheme with Octopus (after probation) 26 days of annual leave + Bank holidays We operate with a hybrid work setup; 3 days in the office & 2 from home. There may be an expectation to be more present in the office during the initial period of employment. Next Step: By clicking 'apply' you will be taken to our HR platform to complete your application.

Role: Serious Injury Fee Earner Location: Wakefield, West Yorkshire Salary: £33,000 - £42,000 Contract: Full time, permanent, hybrid We are working in partnership with a well-established legal services provider to recruit a Serious Injury Fee Earner to join their specialist Serious Injury team. The role will involve managing a caseload of claimant RTA-related serious injury claims , typically valued up to £50,000. This is a highly client-focused position, combining technical litigation expertise with significant responsibility for supporting clients through complex and often life-changing circumstances. The Role As a Serious Injury Fee Earner, you will take ownership of your own caseload, acting as the key point of contact for clients from initial instruction through to settlement or litigation. Given the nature of the claims, you will work closely with clients who have experienced significant and often traumatic injuries. Strong communication, empathy and the ability to build trusted client relationships will therefore be central to the role. Your responsibilities will include: Managing a portfolio of claimant RTA serious injury claims, typically valued up to £50,000. Acting as the primary point of contact for clients throughout the lifecycle of their claims. Conducting regular client communication and attending face-to-face meetings where required. Assessing liability, causation and quantum and developing appropriate case strategies. Reviewing, analysing and obtaining medical and expert evidence. Liaising with medical professionals, care providers, case managers, Counsel and other external experts. Conducting legal research and applying relevant legislation, case law and procedural requirements. Drafting key legal documentation, including witness statements, pleadings and schedules of loss. Securing interim payments where appropriate and ensuring suitable rehabilitation and support is put in place. Progressing claims proactively towards the best possible settlement outcome or litigation where required. Maintaining accurate case records and ensuring files are progressed efficiently and in line with internal procedures. About You We are ideally seeking a qualified Solicitor or CILEX Fellow , although candidates with strong, relevant personal injury experience may also be considered where they can demonstrate the ability to meet the required billing expectations. You will have experience handling personal injury claims and ideally have exposure to serious, complex or higher-value injury matters . You should be confident managing your own caseload and making informed decisions around case strategy and progression. You will also bring: Strong technical knowledge of personal injury litigation. Excellent written and verbal communication skills. Strong negotiation and client management abilities. The confidence to deal sensitively with clients who may have experienced significant or life-changing injuries. Excellent organisation and attention to detail. The ability to prioritise and manage a busy caseload effectively. Confidence using case management systems and Microsoft Office. A proactive, resilient and commercially aware approach to your work. What You'll Bring The successful candidate will combine strong technical legal knowledge with a genuine client-first approach . You will be confident taking ownership of your cases, making decisions around progression and strategy, and working collaboratively with colleagues and external professionals to achieve the best possible outcomes for your clients. This is a role suited to someone who enjoys the client contact and responsibility that comes with serious injury work , whilst also being comfortable operating within a performance-focused and commercially driven legal environment. Additional Information: CRA Legal follow strict best practice recruitment guidelines monitored by the Recruitment and Employment Confederation (REC). Please note our advertisements use salary levels purely as a guide. However we are happy to consider applications from all candidates who are able to demonstrate the skills necessary to fulfil the role. This vacancy is very popular with the local legal community, so please apply quickly to ensure your application is considered. As part of our candidate registration and care process we at CRA Legal aim to respond to all successful applications within 2 working days.

Job Title: Senior Category Manager, Procurement (Regeneration) Location: London (Hybrid working) Rate: 333.93 PAYE / 450 umbrella Contract Type: Interim About the Role: We are seeking a Senior Category Manager to provide expert procurement and commercial leadership for the Regeneration, Economy & Housing Development (REHD) division. You will manage a team of 4 procurement project staff and focus on construction-related procurement, major works contracts, and regeneration capital development projects. This role involves advising, persuading, and authoring procurement documents while ensuring compliance with legislative and regulatory requirements. Key Responsibilities: Provide procurement support to the Housing Regeneration and Delivery service, including strategy development and implementation. Oversee contract negotiations and management for major regeneration works and services. Lead the development of procurement project plans, ensuring adherence to budget constraints and critical start dates. Coordinate the production of tender documents, including terms and conditions, service specifications, and performance standards. Act as the primary contact for tender queries, managing the Procardis/Procontract/London Tenders portal. Ensure procurement compliance with Council Standing Orders, Public Procurement Legislation, and Sustainable Procurement Strategy. Manage risk initiatives to mitigate legal challenges and claims. Lead complex contract procurements, including evaluations, contract awards, and feedback to unsuccessful bidders. Defend procurement decisions if challenged, preparing documents for legal advisors and attending hearings as necessary. Promote cross-authority sourcing and consortium procurement arrangements. Monitor and adjust project plans to reflect changing priorities, ensuring all relevant parties are informed. Draft Cabinet reports and present progress updates to project teams, management, and Cabinet meetings. Ensure accurate record-keeping for audit purposes and maintain the Contracts Register. Provide support for Section 20 consultations and TUPE transfers as part of major works procurement. Negotiate price variations, contract extensions, and terminations as required. Act as a critical friend to ensure value for money and risk mitigation. Requirements: Extensive experience in Public Sector Procurement and Commercials, with knowledge of the Public Procurement Act 2023 and Public Contract Regulations 2015. Proven experience in Regeneration, Housing, Public Realm, Energy, or Corporate Property at a senior level. Knowledge of built environment contracts (e.g., JCT, NEC, PPC2000) and forms of contract such as Design and Build. Experience leading major and minor works procurement projects, achieving cost savings and sustainable benefits. Strong understanding of contractual principles, contract law, and public procurement regulations. Ability to analyse financial information, negotiate effectively, and produce innovative procurement solutions. Experience making presentations to management meetings, boards, and committees. Proficient in using IT-based systems for decision-making, e-procurement, and contract management (e.g., MS Office, Google Suite). Ability to work proactively, engage in corporate collaboration, and influence stakeholders. Strong interpersonal, communication, and negotiation skills. Relevant professional qualification (e.g., MCIPS) or equivalent experience. Willingness to work outside normal office hours, attend evening meetings, and visit construction sites as required. If this sounds suitable for you, or someone you know, please send an updated copy of your CV to Sean Cloherty at Elevate Projects so we can discuss further.

Nicholas Howard are delighted to be recruiting for a Senior Contracts Manager. As Senior Contracts Manager, you will provide strategic and commercially focused legal support across our client's operational, sales, pre-sales, procurement, and senior management teams. You will ensure the business operates within a robust legal framework whilst supporting the achievement of its commercial objectives and driving revenue enablement, risk mitigation, and operational efficiency through best-in-class contracting practices. Working collaboratively across departments, you will deliver efficient, pragmatic, and commercially focused contract support, whilst also working closely with senior executives and coaching mentoring and developing junior members of the commercial contracts team. Responsibilities: Lead the provision of clear, strategic, and commercially minded advice on complex contract terms, legal matters, and business risk across multiple areas of the business. Take ownership of reviewing, drafting, and negotiating a broad and complex range of agreements, including high-value supplier and customer contracts, software licences, SaaS agreements, agency, reseller, subcontractor and service provision arrangements. Lead negotiations with customers and suppliers on complex or high-value matters, acting as the primary point of contact and ensuring outcomes align with business objectives, company policies, and risk appetite. Oversees and continuously improves Contract Lifecycle Management (CLM), including contract registers, obligation tracking, renewals, amendments, and system optimisation, ensuring accuracy, accessibility, and compliance across the business. Act as a senior point of escalation for internal teams, providing guidance and support on complex on-boarding, contractual disputes, claims, and legal risk matters. Monitor, interpret, and proactively communicate relevant legal and regulatory developments, assessing their impact on the business and recommending appropriate action (including data protection and other applicable regulatory frameworks). Engage, instruct, and strategically manage external legal counsel within agreed budgets, including oversight of matters involving non-UK jurisdictions or specialist areas of law. Own and govern the business's suite of legal templates, driving regular reviews to ensure they remain current, commercially appropriate, and legally sound. Lead the identification and implementation of improvements to legal team processes, ways of working, and internal tools, including legal technology and automation solutions, to enhance efficiency and service quality. Provide regular data-driven reporting and insights to senior leadership on legal risk, workload, contract lifecycle metrics (e.g. cycle time, deviation rates) and matters of strategic relevance to the business. Support the development of less experienced team members, sharing knowledge and providing guidance to build capability within the legal function through coaching and mentorship. Ensure full compliance with all processes and procedures adopted by the team and the wider business and contribute to their ongoing development whilst championing a culture of consistent, compliant, and risk-aware contracting. Act as the dedicated Legal Business Partner to an assigned business practice, developing a deep understanding of its strategy, commercial objectives, operating model, and risk profile. Act as the primary legal point of contact for strategic initiatives, deals, and projects within the assigned practice, ensuring effective alignment between legal, commercial, and operational objectives. Skills/Experience: Legal qualification or training (e.g. law degree, GDL, or LPC) demonstrating a strong command of fundamental legal principles, including English contract law. Minimum of seven (7) years' experience in a contract management or commercial contracts role, with significant experience within the technology sector or a systems integration environment and in-depth knowledge of data protection principles (including UK GDPR and related regulatory frameworks). Demonstrated expertise in independently leading and concluding complex, high-value commercial negotiations across a range of agreement types. Substantial experience managing cross-border agreements and navigating the legal and regulatory complexities of international contracting. A track record of working at a senior level alongside Sales, Procurement, Compliance, and operational teams to deliver commercially sound legal outcomes. Extensive experience negotiating key commercial risk provisions, including limitation of liability, indemnities, service levels, and data-related risks. Excellent written and verbal communication skills, with the ability to present complex legal matters clearly and confidently to senior stakeholders and non-legal audiences. Person Highly organised and self-directed, with the ability to manage competing priorities and lead multiple workstreams simultaneously. Exceptional attention to detail, combined with a pragmatic and commercially astute approach to problem-solving. Strong business judgement and the confidence to make sound decisions on complex legal and commercial matters, often under pressure. Demonstrates the highest standards of professionalism, integrity, and ethical conduct, with an unwavering commitment to confidentiality and data protection. A strategic and commercially minded thinker and trusted adviser who actively challenges conventional approaches and drives innovation within the legal function. Demonstrated ability to mentor and develop others, contributing to the growth and maturity of the contracting function. Strong change and continuous improvement mindset, with the ability to implement new processes, tools, and ways of working effectively. Should you wish to be considered for this position, please apply below.

As a Project Manager, you will lead cross-functional delivery squads responsible for projects that directly impact hundreds of thousands of clients. You will work at the intersection of legal services, operations, data and technology, helping shape the future of large-scale claims management and client delivery. Client Details Our client is a leading UK law firm specialising in complex litigation, group actions, and consumer rights claims. With a highly experienced team and offices across major UK cities, the firm represents individuals, employees, and consumers in high-profile cases against large organisations. Known for its innovative approach, commitment to access to justice, and strong track record of success, the firm combines legal expertise with a client-focused culture. Description Leading multidisciplinary delivery squads to define, execute and implement project outcomes. Managing multiple concurrent projects and workstreams with competing priorities. Developing and maintaining detailed project plans, timelines, resource plans and budgets. Managing complex interdependencies across legal, operational, technology and data teams. Overseeing projects involving large-scale datasets, system integrations and business-critical platforms. Identifying, managing and mitigating risks, issues and dependencies. Driving stakeholder engagement across senior leadership and operational teams. Producing clear, insightful project reporting, KPIs and progress updates. Facilitating decision-making and ensuring effective governance throughout the project lifecycle. Maintaining accurate project documentation and delivery artefacts. Championing continuous improvement through lessons learned and delivery best practice. Supporting organisational change and driving adoption of new ways of working. Building strong collaborative relationships across multidisciplinary teams. Ensuring project outcomes align to wider strategic objectives. Profile Essential: Significant project management experience delivering complex business, technology or transformation programmes. Proven experience managing large-scale, data-driven projects involving complex databases, CRM platforms or high-volume client information. Experience gained within legal services, professional services, consulting, financial services, insurance, regulated industries or similarly complex client-facing organisations. Strong understanding of project governance, delivery frameworks and programme controls. Demonstrable experience building and maintaining project schedules using tools such as (url removed), Microsoft Project or equivalent. Strong understanding of software development and technology delivery lifecycles. Experience coordinating multidisciplinary teams across business, technology, operations and data functions. Excellent stakeholder management skills with the ability to influence and challenge at all levels. Strong analytical and problem-solving skills with the ability to simplify complex issues into actionable plans. Excellent communication, presentation and reporting capabilities. Experience successfully managing multiple projects simultaneously in a fast-paced environment. Strong commercial awareness and ability to balance delivery priorities with business goals. Proven ability to manage multiple projects and priorities simultaneously while maintaining high standards of quality and accuracy. Demonstrated experience delivering projects within strict deadlines and working effectively in fast-paced, time-sensitive environments. Desirable: Experience delivering data migration, data transformation or large-scale client onboarding programmes. Experience working with Salesforce or similar enterprise platforms. Experience delivering AI, automation or digital transformation initiatives. PMP, PRINCE2, Agile, Scrum or equivalent project management certification. Understanding of legal operations, claims management or case management platforms. Job Offer Annual discretionary bonus scheme 25 days holiday, plus bank holidays Company contributory pension scheme Life assurance Free Snacks/Refreshments Hybrid working (3 days in the office, 2 days from home) Cash-back healthcare scheme Enhanced family friendly polices Employee Assistance Programme Subsidised gym membership Cycle to Work scheme Staff referral scheme State of the art working environment The client are reviewing CV's for this role immediately, so if you're interested in this role, apply now.

Are you an experienced Assistant General Manager, Operations Manager or Asset Manager with a background in LIFT, PFI or PPP projects? We re recruiting for an Assistant General Manager to support the management of 18 NHS healthcare properties across London. Based in Mayfair, this senior operational role will combine contract management, stakeholder engagement, team leadership and Board-level reporting within a specialist infrastructure and asset management organisation. The Role As the Assistant General Manager, you will: Support the overall performance of multiple LIFTCos and their subsidiaries. Lead and develop a team of Operations Managers and an Asset Manager. Ensure compliance with Management Services Agreements, Project Agreements and lending documentation. Build strong relationships with Boards, investors, tenants, FM providers and healthcare stakeholders. Monitor Hard FM performance, contractual compliance, lifecycle delivery and financial performance. Prepare quarterly Board reports, approval papers and business plans. Manage risks, claims, disputes, defects and tenant variation requests. Drive service improvements across a portfolio of 18 NHS healthcare buildings. About You To be successful as the Assistant General Manager, you ll have: At least five years experience in LIFT, PFI, PPP, SPV management or Hard FM services. Strong knowledge of contractual rights, obligations and compliance requirements. Experience managing senior stakeholders at Board, investor and operational level. Proven leadership experience with the ability to develop and motivate teams. Strong report writing, presentation and communication skills. Commercial awareness and the ability to manage competing priorities under pressure. What s in it for You? Salary of up to £75,000 Annual discretionary bonus 25 days holiday plus bank holidays Employer pension contribution of up to 9% Private medical insurance, including dental and optical Life assurance and Employee Assistance Programme Flexible start and finish times Hybrid working, with three days in the office or on site Gym, retailer and salary-sacrifice benefits Location: London, with regular travel across the London healthcare portfolio. Apply Now If you re an experienced Assistant General Manager with a background in LIFT, PFI, PPP, SPV management or healthcare estates, we d love to hear from you. Click Apply Now to submit your CV or contact Curren Sandhu for a confidential discussion. Interviews are taking place now, so apply today to take the next step in your Assistant General Manager career.

Optical Practice Manager Job - Dudley Salary: £28,000 to £29,000 Hours: Full Time, Including Saturdays Location: Dudley, West Midlands Zest Optical are working alongside two independent Opticians in the Dudley area to recruit a full-time Optical Practice Manager. This is an excellent opportunity for an experienced optical professional to oversee two small, well-established practices. You will manage a team of approximately three to four people, taking responsibility for the day-to-day operation, commercial performance and organisation of both locations. The successful candidate does not need to be a qualified Dispensing Optician, although previous experience within an optical practice is essential. Optical Practice Manager - The Role Oversee the day-to-day running of two part time testing independent optical practices Lead, support and organise a team of approximately three to four people Manage practice KPIs and identify opportunities to increase sales and grow the business Ensure the shop floor runs efficiently and patients receive a high standard of service Organise NHS administration, claims and associated practice processes Support the Director with the continued development of both practices Maintain high standards across customer service, compliance and general practice operations Optical Practice Manager - Requirements Previous experience working within an optical practice Management, supervisory or senior optical experience Confident managing KPIs and contributing to business growth Good understanding of NHS optical processes and administration Organised, commercially aware and comfortable taking responsibility Able to work confidently across two practice locations A qualified Dispensing Optician would be welcomed but is not essential Optical Practice Manager - Salary and Hours Salary of £28,000 to £29,000 Full-time position Working hours of 9am to 5.30pm Saturdays included Opportunity to take responsibility for two independent practices Ideally looking for someone able to start within three to four weeks This is a great opportunity for an experienced optical professional who is ready to take ownership of two independent practices and play an important part in their continued growth. To apply for this Optical Practice Manager role in Dudley, please send your CV using the apply link. For more information, contact Rebecca Wood on .

Job Title: Senior Claims Handler Location: Liverpool Salary: 31,831 Plus up to 2,500 performance related bonus per annum, once established within your role Job Type: Full Time, Permanent Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm(on a rota basis), plus 1 in 5 Saturdays 9:00am to 17:00pm We are looking for experienced claims handlers who want to go beyond managing claims to truly make a difference. As a Senior Claims Handler, you'll take ownership of claims from start to finish, making confident decisions and delivering better outcomes for our customers. This is a role for someone who doesn't just follow process but improves it. Someone who takes pride in solving problems, supporting others, and leaving every claim in a better place than they found it. What you will be doing: Managing customers claims from first notification of loss through to settlement Making fair, timely and confident decisions Reducing customer effort at every stage of the journey Communicate with clarity Minimising hand-offs and creating seamless customer experiences Supporting and coaching colleagues, sharing your expertise Identifying opportunities to improve how we work and deliver good customer outcomes Consider the commercials when settling the claim What we're looking for: Has experience handling insurance claims Takes ownership and sees things through to completion Builds trust through clear and effective communication Thinks commercially while always doing the right thing for the customer Proactively solves problems rather than waiting for direction Enjoys supporting others and sharing knowledge Is curious and driven to improve processes and customer outcomes Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Senior Insurance Claims Executive, Senior Claims Account Manager, Senior Claims Handler, Senior Customer Claims Handler, Senior Claims Assistant may all be considered.

Group Insurance & Claims ManagerLocation: Birmingham / HybridSalary: Competitive DOEWe are seeking an experienced Group Insurance & Claims Manager to take ownership of the insurance programme and claims function for a major UK rail freight and logistics business, with responsibility across the UK and elements of the wider European operation.This is a broad and highly visible role, working closely with senior management, Finance, Legal, Commercial, HSSE, insurers, brokers, loss adjusters and solicitors.You will play a key role in developing insurance strategy, managing the annual renewal programme, overseeing claims across multiple classes of business and helping to reduce the organisation's total cost of risk through effective insurance, loss prevention, contractual risk transfer and claims management.The business supports customers across the construction, aggregates, cement, steel, timber, waste, energy and industrial sectors. Key Responsibilities Lead and manage the Group's annual insurance renewal programme. Manage the insurance claims function across both insured and uninsured claims. Work closely with brokers, insurers, loss adjusters, solicitors, claimants and their representatives. Support insurers with the investigation and management of claims across multiple lines of insurance. Manage the defence, negotiation and settlement of sub-deductible and uninsured claims. Manage and maintain accurate claims and loss reporting information for financial and management purposes. Provide senior management with professional advice on insurance, claims and risk matters. Analyse claims trends and loss data to identify opportunities for loss prevention and risk reduction. Develop and implement insurance strategies for new business activities and future opportunities. Work alongside Legal and Commercial teams to review contracts and provide strategic insurance guidance. Support the business with contractual risk transfer and insurance requirements associated with new opportunities. Work closely with HSSE and senior management on existing and emerging claims and wider risk management. Manage insurance information relating to static property, rolling stock, insured values and stabling locations. Support the development of enterprise risk management and business continuity initiatives. Monitor insurer claims-handling performance and participate in relevant audits. Produce monthly and quarterly reports in line with internal audit requirements. Liaise with internal and external auditors. Deliver insurance and claims training or briefing sessions where required. Experience Required We are looking for an experienced insurance and claims professional with a strong understanding of commercial insurance and the ability to operate confidently with senior stakeholders.Experience across a range of the following areas would be highly beneficial: Freight Liability Public Liability Motor Employers' Liability Property Rolling Stock Static Property Claims recovery Complex or significant loss management You will ideally have experience managing relationships with brokers, insurers, loss adjusters, solicitors and other external stakeholders, together with a strong understanding of insurance regulations, legal principles and statutory duties.Experience within rail, transport, logistics, engineering, infrastructure or another complex operational environment would be advantageous. What We're Looking For Strong communication skills with the ability to engage effectively with senior management and external insurance partners. Excellent negotiation and influencing skills. Strong technical knowledge of commercial insurance and claims. Good understanding of insurance legislation, regulations and statutory requirements. Strong analytical and reporting capability. Commercially minded, with an understanding of the financial impact of risk and claims. Proficient in Microsoft Office. A proactive approach with the ability to identify and implement improvements. Comfortable working independently and taking ownership of complex matters. Willingness to travel nationally and undertake occasional overnight stays. A full clean driving licence. This role requires someone who can combine technical insurance expertise with strong commercial judgement.You will be proactive, hands-on and comfortable dealing with complex issues from initial investigation through to negotiation, settlement and recovery.You will be expected to challenge existing processes, identify opportunities to improve the management of risk and claims, and communicate clearly with stakeholders at all levels.The successful individual will demonstrate: Drive, energy and enthusiasm. A proactive and solutions-focused approach. Strong ownership and accountability. High standards of work and attention to detail. Excellent interpersonal and influencing skills. The ability to listen, challenge constructively and work collaboratively. A willingness to embrace new challenges and drive change. What You'll Get This is an excellent opportunity to join a growing and evolving organisation in a senior insurance position with genuine influence over the Group's insurance strategy, claims management and wider approach to risk.You will have significant exposure to senior stakeholders and the opportunity to make a tangible impact on the organisation's total cost of risk, claims performance and future growth.The organisation is committed to developing its people and providing opportunities for continued professional growth and progression.If you are an experienced Insurance & Claims professional looking for a role combining strategic responsibility, complex claims and commercial risk management, we'd be keen to hear from you.