44 jobs found

A great opportunity to work as a Security Duty Manager for G4S, you will lead, co-ordinate and manage the provision of the site security service at the client's site to ensure a safe and secure working environment for all staff and visitors. Staffline is recruting Security Duty Managers in Grangemouth. The rate of pay is £16.00 per hour. Shift Pattern: 4 on 4 off, days and nights between the hours of 06:00 - 18:00/18:00 - 06:00 Candidates must hold a Security licence and a full UK driving licence. Your Time at Work Key Performance Indicators - Ensuring all required shifts are covered. - 100% compliance with documentation & audit standards. - Completion/Coordination of direct reports' training. - Management of Staff Welfare. - Incident Management Response and Closure. - H&S Reporting. Key Responsibilities - To assist in the control of all security operations in compliance with all statutory, Company and contractual requirements. - Work in partnership with G4S Management, ensuring that the correct procedures are implemented and followed at all times. - Visit all Security Positions and Key Points throughout the shift. - Responsible for ensuring that the out of hours escalation process is implemented in the event of emergencies. - Report instances of property at risk of being lost, stolen, damaged and vandalised. - Carry out routine tests of security equipment as directed by Operations Manager. - To adopt a 'hands on' approach by carrying out the regular duties as conducted by the Security Officers. Site Manning - Arrange standby and replacement SOs when required from within the team. - Liaise, when necessary, with other sites for support with cover. - Liaise with G4S Region when required to support with resources. Staff Supervision - Provide motivation, encouragement, coaching and development to staff. - Monitor and control staff performance, attendance, and punctuality. - Maintain consistent disciplinary standards, ensuring the correct procedures are followed and all records are maintained. - Conduct return to work interviews with employees following absences in line with company policy. - Support with procedural change & adoption/Integration of new technologies/systems. - Security team welfare - Care Visits and appraisals Health and Safety - Record and report to Security Operations Managers all faults, health and safety hazards and unsafe working practices. - Enforce health and safety procedures. - Ensure Health and Safety issues are managed and reported in line with company policy. Fire and Emergencies - Ensure that all emergency procedures are understood by all staff and always adhered to. - Understand and be able to carry out the role required in emergency situations. - Ensure emergency escape routes are kept free from obstruction. - Investigate cause of Fire Alarm activation. - Undertake fire prevention patrols. Training - Ensure contractual training is completed and recorded. - Identify subsequent training needs and ensure employees are trained to the required standard. - Induct all new personnel to the workplace and review with Operations Manager. - Training and Development - Including site compliance training, regular testing team's knowledge and competence First Aid - Respond to calls for first aid / de-fib and administer treatment or summon medical help as appropriate. - Check, order and maintain required contents of first aid boxes. Equipment - Ensure efficient and economical use of equipment and supplies. - Ensure all equipment is maintained and stored appropriately. Administration - Provide accurate and timely information for the preparation of reports and complete as necessary. - Institute appropriate follow-up procedures, continuously monitoring, analysing, and improving current procedures. - Maintain logbooks and records as laid out in the Assignment Instructions. - Maintain a record of security incidents. - Review DOBs to ensure correct completion and highlight any issues to Operations Managers. Our Perfect Worker Our perfect worker will need to be aged 18 or over, a confident communicator who is a team player with the drive to provide a friendly and professional service at all times. A good IT knowledge is also key. You must be flexible and available to work on a varied shift pattern which will include days and nights. Experience in a similar role is required. Key Information and Benefits - 5.6 holiday weeks per year - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1G4S (G38) G4S are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.

Shift Manager Bathford £45,500 Per Annum Our client is recruiting for a Duty Shift Manager to join a high performing manufacturing team. You will coordinate activities on shift to ensure that production targets are met efficiently and safely. You will act as the first level of escalation for issues that cannot be resolved Shift Manager Role and Responsibilities: Ensure all reports are managed and have up to date accurate job description; PDRs, SMART objectives linked to business objectives Regular reviews of performance and development need to enhance performance and capability As the Senior Manager on site out of hours you will act as incident commander for the site in the event of an emergency (such as fire, flood etc) Monitor standards across the factory on shift ensuring that all systems and procedures are correctly applied particularly with respect to Health, Safety and Environment, quality, security, HR and housekeeping Drive / support the day-to-day business process such as WIP, over-makes, production planning, material planning and job history and planning Act as mentor and coach giving guidance and advice on the handling of production, projects and HR issues and will attend and lead the morning Operations review meeting Lead on shift for the implementation on lean manufacturing tools such as Quick Kaizen and problem solving. Working closely with Site Leadership Team and Key Project Leaders to ensure that the initiatives are implemented in a consistent and professional manner Act as the focal point on shift for the implementation of projects, actively encouraging participation across the shift, support all Projects which will involve cross shift participation Support each production job through the process to ensure that FMEA, Risk Assessments, Control plans and SSOW are in place for processes Represent customers in production helping to raise the awareness of quality on shift by ensuring good feedback to the HPT's of issues raised Drive meetings such as the 3C's Meeting, Shift Safety Meetings and the daily Operations meeting Facilitate and drive the process ensuring that all up and coming jobs are reviewed and planned for working with other stakeholders you will be accountable for the output of this process which does not exclusively include, grade reviews, control plans, risks, spoil and making reviews. Have an overview across Operations for OTIF actively on shift to ensure that order cut offs are as accurate as possible Develop own technical expertise to support improvement activity, projects and to help solve production problems Support the SAFE process and procedures ensuring this is delivered and maintained Expected to take up activities, chair meetings and carry out actions delegated by the Papermaking Manager/Mill Manager which are deemed necessary and within the boundaries of such a senior role Organise, control (and regularly review) the sites activities in conjunction with Department Managers in order to ensure the achievement of both day-to-day and longer-term targets with respect to quality, output and costs The ideal Shift Manager will: Strong understanding of production processes and procedures Good understanding of Lean manufacturing tools and techniques Competent with IT systems and the use of various CRMs, ERPs, and other management systems Track record of performance management and other HR processes Previously improved, driven and demonstrated determination to achieve results NEBOSH Certified (Desirable) Boiler Operation Certificate (Desirable) Shift Manager Working Hours: Week 1 : Friday, Saturday, Sunday and Monday 18:00pm - 06:00am Tuesday, Wednesday and Thursday off Week 2 : Friday, Saturday, Sunday 06:00am - 18:00pm Monday off Week 3 : Tuesday, Wednesday, Thursday 18:00pm - 06:00am Friday, Saturday and Sunday off Week 4 : Monday, Tuesday, Wednesday and Thursday 06:00am - 18:00pm 7 Days off Jackie Kerr Recruitment is an independent agency that has been established for 28 years. We strive to provide the ultimate consultancy service to all our candidates. Whether you are looking for permanent or temporary work we pride ourselves in understanding our candidates' requirements to ensure that we place you in your ideal role. We have recently heavily invested in new Recruitment Software that provides an online portal. Simply visit jackiekerrrecruitment. com to enter your details and you will receive job alerts, hot off the press. The portal enables you to update your information and CV at any time, so we always have your latest employment details on record. So please visit our website and let us help you to find your dream job! Please note: At Jackie Kerr Recruitment we receive a huge number of applications for each job that is posted. If you do not hear from us within 2 weeks of your original application, please go to our website jackiekerrrecruitment. com to apply for other jobs that may be suitable to you

DV Cleared Security Manager - Command Centre Location: Hanslope Park, Milton Keynes Working Arrangement: Onsite Rate: 600- 650 per day, Inside IR35 Contract: 3 years Clearance: Developed Vetting (DV) - Essential The Role We are seeking an experienced DV Cleared Security Manager to join a high-profile government Command Centre capability based at Hanslope Park, Milton Keynes . The Security Manager will act as the senior operational authority and primary point of contact for the Command Centre during their shift , providing command and control across a broad range of operational capabilities, including Cyber/SOC, NOC, Infrastructure, Service Management and Physical Security . This is not a SOC Manager, Cyber Operations Manager or hands-on technical engineering position . The successful candidate will sit across multiple specialist teams, maintaining the overall operational picture, understanding business impact, setting priorities, coordinating responses and managing escalation. Key Responsibilities Act as the senior operational authority for the Command Centre during assigned shifts. Maintain a clear Common Operating Picture (COP) across cyber, network, infrastructure, service management and physical security operations. Coordinate the response to significant incidents, service disruptions, emerging risks and operational issues. Set operational priorities and ensure the appropriate specialist teams are engaged. Manage escalations across multiple technical and operational teams and third-party suppliers. Provide clear, concise and authoritative operational updates to senior leadership and stakeholders. Produce and deliver operational briefings covering significant incidents, service impacts, emerging risks and relevant overnight/weekend activity. Engage confidently with senior stakeholders and provide appropriate challenge where required. Bring in technical specialists when deeper technical expertise is required rather than attempting to resolve technical issues directly. Take operational ownership of the Command Centre's AV and command-wall capability , including SOC, NOC and other operational feeds. Help develop appropriate screen layouts, operational dashboards and the overall Common Operating Picture. Support the development of Command Centre runbooks, escalation procedures, reporting, operating processes and ways of working . Contribute to the transition towards a full 24/7 operational model . Support training and knowledge transfer for Command Centre personnel. Ensure effective handovers between shifts and maintain strong operational continuity. About You We are looking for someone who is comfortable operating at the intersection of technology, service management and operational command . You will ideally have experience in a 24/7 command centre, operations centre, major incident environment, government/defence environment or similarly critical operational setting . You should be able to demonstrate: Significant experience in operational command, duty management, major incident management or service operations . Experience coordinating multiple teams during complex or high-impact incidents. Strong understanding of SOC, NOC, infrastructure and IT service management environments . Experience operating in a 24/7 environment. Excellent stakeholder management skills, including the ability to brief senior leadership. Strong decision-making and prioritisation skills under pressure. Experience managing escalations and coordinating third-party suppliers. Ability to maintain an accurate operational picture across multiple concurrent issues. Strong written and verbal communication skills. Experience developing operational procedures, runbooks and escalation processes. A calm, authoritative and structured approach during significant incidents. Desirable Backgrounds Candidates may come from a variety of backgrounds, including: Duty Manager / Operations Duty Manager Command Centre / Command Centre Manager Major Incident Manager Service Operations Manager Operations Manager Watch Manager / Watch Officer Incident Commander Operations Controller Service Delivery Manager Operational Resilience Defence, government or critical national infrastructure 24/7 managed service or operations environments Experience within government, defence, national security, telecommunications, critical infrastructure or other highly regulated environments would be particularly valuable. Clearance Current Developed Vetting (DV) clearance is essential for this position. Candidates without current DV clearance will not be considered.

DV Cleared Duty Manager - Command Centre Location: Hanslope Park, Milton Keynes Working Arrangement: Onsite Rate: £600-£650 per day, Inside IR35 Contract: 3 years Clearance: Developed Vetting (DV) - Essential The Role We are seeking an experienced DV Cleared Duty Manager to join a high-profile government Command Centre capability based at Hanslope Park, Milton Keynes . The Duty Manager will act as the senior operational authority and primary point of contact for the Command Centre during their shift , providing command and control across a broad range of operational capabilities, including Cyber/SOC, NOC, Infrastructure, Service Management and Physical Security . This is not a SOC Manager, Cyber Operations Manager or hands-on technical engineering position . The successful candidate will sit across multiple specialist teams, maintaining the overall operational picture, understanding business impact, setting priorities, coordinating responses and managing escalation. Key Responsibilities Act as the senior operational authority for the Command Centre during assigned shifts. Maintain a clear Common Operating Picture (COP) across cyber, network, infrastructure, service management and physical security operations. Coordinate the response to significant incidents, service disruptions, emerging risks and operational issues. Set operational priorities and ensure the appropriate specialist teams are engaged. Manage escalations across multiple technical and operational teams and third-party suppliers. Provide clear, concise and authoritative operational updates to senior leadership and stakeholders. Produce and deliver operational briefings covering significant incidents, service impacts, emerging risks and relevant overnight/weekend activity. Engage confidently with senior stakeholders and provide appropriate challenge where required. Bring in technical specialists when deeper technical expertise is required rather than attempting to resolve technical issues directly. Take operational ownership of the Command Centre's AV and command-wall capability , including SOC, NOC and other operational feeds. Help develop appropriate screen layouts, operational dashboards and the overall Common Operating Picture. Support the development of Command Centre runbooks, escalation procedures, reporting, operating processes and ways of working . Contribute to the transition towards a full 24/7 operational model . Support training and knowledge transfer for Command Centre personnel. Ensure effective handovers between shifts and maintain strong operational continuity. About You We are looking for someone who is comfortable operating at the intersection of technology, service management and operational command . You will ideally have experience in a 24/7 command centre, operations centre, major incident environment, government/defence environment or similarly critical operational setting . You should be able to demonstrate: Significant experience in operational command, duty management, major incident management or service operations . Experience coordinating multiple teams during complex or high-impact incidents. Strong understanding of SOC, NOC, infrastructure and IT service management environments . Experience operating in a 24/7 environment. Excellent stakeholder management skills, including the ability to brief senior leadership. Strong decision-making and prioritisation skills under pressure. Experience managing escalations and coordinating third-party suppliers. Ability to maintain an accurate operational picture across multiple concurrent issues. Strong written and verbal communication skills. Experience developing operational procedures, runbooks and escalation processes. A calm, authoritative and structured approach during significant incidents. Desirable Backgrounds Candidates may come from a variety of backgrounds, including: Duty Manager/Operations Duty Manager Command Centre/Command Centre Manager Major Incident Manager Service Operations Manager Operations Manager Watch Manager/Watch Officer Incident Commander Operations Controller Service Delivery Manager Operational Resilience Defence, government or critical national infrastructure 24/7 managed service or operations environments Experience within government, defence, national security, telecommunications, critical infrastructure or other highly regulated environments would be particularly valuable. Clearance Current Developed Vetting (DV) clearance is essential for this position. Candidates without current DV clearance will not be considered.

DV Cleared Security Manager - Command Centre Location: Hanslope Park, Milton Keynes Working Arrangement: Onsite Rate: £600-£650 per day, Inside IR35 Contract: 3 years Clearance: Developed Vetting (DV) - Essential The Role We are seeking an experienced DV Cleared Security Manager to join a high-profile government Command Centre capability based at Hanslope Park, Milton Keynes . The Security Manager will act as the senior operational authority and primary point of contact for the Command Centre during their shift , providing command and control across a broad range of operational capabilities, including Cyber/SOC, NOC, Infrastructure, Service Management and Physical Security . This is not a SOC Manager, Cyber Operations Manager or hands-on technical engineering position . The successful candidate will sit across multiple specialist teams, maintaining the overall operational picture, understanding business impact, setting priorities, coordinating responses and managing escalation. Key Responsibilities Act as the senior operational authority for the Command Centre during assigned shifts. Maintain a clear Common Operating Picture (COP) across cyber, network, infrastructure, service management and physical security operations. Coordinate the response to significant incidents, service disruptions, emerging risks and operational issues. Set operational priorities and ensure the appropriate specialist teams are engaged. Manage escalations across multiple technical and operational teams and third-party suppliers. Provide clear, concise and authoritative operational updates to senior leadership and stakeholders. Produce and deliver operational briefings covering significant incidents, service impacts, emerging risks and relevant overnight/weekend activity. Engage confidently with senior stakeholders and provide appropriate challenge where required. Bring in technical specialists when deeper technical expertise is required rather than attempting to resolve technical issues directly. Take operational ownership of the Command Centre's AV and command-wall capability , including SOC, NOC and other operational feeds. Help develop appropriate screen layouts, operational dashboards and the overall Common Operating Picture. Support the development of Command Centre runbooks, escalation procedures, reporting, operating processes and ways of working . Contribute to the transition towards a full 24/7 operational model . Support training and knowledge transfer for Command Centre personnel. Ensure effective handovers between shifts and maintain strong operational continuity. About You We are looking for someone who is comfortable operating at the intersection of technology, service management and operational command . You will ideally have experience in a 24/7 command centre, operations centre, major incident environment, government/defence environment or similarly critical operational setting . You should be able to demonstrate: Significant experience in operational command, duty management, major incident management or service operations . Experience coordinating multiple teams during complex or high-impact incidents. Strong understanding of SOC, NOC, infrastructure and IT service management environments . Experience operating in a 24/7 environment. Excellent stakeholder management skills, including the ability to brief senior leadership. Strong decision-making and prioritisation skills under pressure. Experience managing escalations and coordinating third-party suppliers. Ability to maintain an accurate operational picture across multiple concurrent issues. Strong written and verbal communication skills. Experience developing operational procedures, runbooks and escalation processes. A calm, authoritative and structured approach during significant incidents. Desirable Backgrounds Candidates may come from a variety of backgrounds, including: Duty Manager/Operations Duty Manager Command Centre/Command Centre Manager Major Incident Manager Service Operations Manager Operations Manager Watch Manager/Watch Officer Incident Commander Operations Controller Service Delivery Manager Operational Resilience Defence, government or critical national infrastructure 24/7 managed service or operations environments Experience within government, defence, national security, telecommunications, critical infrastructure or other highly regulated environments would be particularly valuable. Clearance Current Developed Vetting (DV) clearance is essential for this position. Candidates without current DV clearance will not be considered.

Station Manager needed ASAP My client a busy growing airline are seeking a Station Manager to oversee and control all Ground Handling operations in accordance with agreed Handling contracts, Service Level Agreements (SLAs), and stringent safety requirements. You'll also be responsible for ensuring compliance with occupational health and safety standards sites under your supervision, in line with current procedures and the Health and Safety at Work program. Key Responsibilities : Supervise the services provided to the airlines clients at all stages of the passenger journey, ensuring compliance & quality standards. Maintain continuous control over the handling processes performed by the assistance organization at the station, ensuring adherence to quality, security, and safety standards. Oversee and control the performance of third-party assistance organizations. Coordinate passenger support in case of irregularities (transport, accommodation). Represent the airline to local authorities and various stakeholders at the station. Liaise with the Operations Control Center and other operational entities (Hotline, HUB, etc.). Report on station activity and escalate passenger complaints to relevant entities for resolution. Monitor the collection process for ancillary revenues (excess baggage, upgrades) at the station. Drive team performance: Coach and motivate team members to optimize operations, achieve service excellence, and maximize customer satisfaction. Desired Profile : Location: Candidates must be residents of the United Kingdom and legally authorized to work in the country. Experience: You must have a minimum of 5 years of experience within an airline or with a handler in a role such as Duty Officer, Supervisor, or Station Coordinator. You are agile, dynamic in the field with a very large capacity for learning. Key Skills : Strong leadership and excellent team management skills. Strong operational expertise in airport processes and regulatory compliance, including safety and security requirements Strong customer service acumen and the ability to manage complex situations. Proactivity and analytical thinking for decision-making under pressure. Disciplined Organization for Enhanced Operational Efficiency Technical Knowledge: Proficient in Load Control processes, aviation regulations, handling operations, and dangerous goods regulations. Personal Qualities: Agile, dynamic, and a hands-on individual with natural leadership abilities. Languages: Fluency in written and spoken English is mandatory for this position. Salary Up to 55,000 DOE Interested apply here or email (url removed)

Duty Manager / SOC Analyst (DV Cleared) Location: Hounslow Park (On-site) Salary: 65,000 + 10,000 Bonus Employment Type: Permanent Security Clearance: Must hold current MOD DV Clearance Nationality Requirement: Sole UK Nationals only Overview We are seeking an experienced Duty Manager / SOC Analyst to join a high-profile operational environment, supporting critical services within a secure, live operations centre. This is a unique hybrid position that combines operational leadership with technical awareness . You'll take ownership of the live operational picture, coordinating incident response across cyber, network, infrastructure and physical security teams while ensuring informed, timely decision-making. This role is ideal for someone who thrives in a fast-paced control room environment and can confidently lead operational response without needing to be a deep technical specialist. Key Responsibilities Maintain a single operational view across cyber, network, service and physical security domains. Monitor live operational environments and assess alerts and incidents in real time. Perform initial triage and validation of alerts, reducing noise and ensuring accurate incident classification. Control incident prioritisation and escalation in line with operational procedures. Coordinate activities across SOC, NOC, Infrastructure and Security teams. Support and lead Major Incident Management activities where required. Maintain accurate operational logs, dashboards and reporting. Deliver effective shift handovers and maintain continuous situational awareness. About the Role This position is intentionally balanced between operational leadership and technical understanding: 60% Operational Leadership & Coordination 40% Technical Awareness & Incident Triage You'll be expected to understand operational and technical information, ask the right questions, coordinate the right teams and maintain control during high-pressure situations. Essential Skills & Experience Experience within a SOC, NOC, Major Incident Management or 24/7 Operations Centre . Good understanding of SOC and NOC workflows, including alert triage and escalation processes. Ability to interpret monitoring alerts, operational dashboards and logs at a high level. Strong understanding of incident severity, business impact and prioritisation. Proven experience coordinating multiple technical teams during live incidents. Excellent communication, decision-making and stakeholder management skills. Ability to remain calm and organised in time-critical operational environments. Ideal Background We would particularly welcome applications from candidates with experience as: Major Incident Manager with technical exposure. Senior SOC Analyst or NOC Analyst with leadership responsibilities. Service Operations Lead within a 24/7 operations or command centre. Operational Duty Manager supporting secure or critical environments. What's on Offer 65,000 basic salary. 10,000 annual bonus. Permanent position. Opportunity to work within a highly secure, mission-critical environment. Challenging and rewarding operational leadership role with significant responsibility. Eligibility Requirements Due to the nature of this position, applicants must : Hold current MOD Developed Vetting (DV) Clearance . Be a sole UK national . Be able to work full-time on-site in Hounslow Park .

Assistant Visitor Experience Manager Salary: £28,000 - £29,000 per annum depending on experience. Contract Type: Permanent, Full-time Hours: A minimum of 37.5 hours per week (exclusive of breaks), Wednesday to Sunday. You will be required to work occasional shifts outside your normal working pattern to meet operational needs and visitor expectations. Reasonable notice will be provided wherever possible, and time off in lieu (TOIL) will be given. The Role: We are looking for an experienced and dynamic Assistant Visitor Experience Manager to lead our House based Visitor Experience team at Waddesdon Manor, Buckinghamshire. At Waddesdon Manor, our values are rooted in Concordia, Integritas and Industria; working together, acting with integrity, and taking pride in what we do. We value collaboration, respect and a shared commitment to achieving the best for Waddesdon Manor, our visitors, colleagues and the collections in our care. We act with honesty, openness and professionalism, taking responsibility for our decisions and treating others fairly. We are ambitious and purposeful in our work, bringing energy, care and commitment to everything we do, while continually looking for ways to learn, improve and make a positive contribution. Whatever our role, we are united by a belief that our individual contribution matters and that, by working together, we can help Waddesdon thrive. Our mission is to create meaningful work and ensure our team reflects the diversity of the visitors we serve and the communities we support. We are committed to providing an environment free from discrimination and every team member feels valued, respected and has a true sense of belonging. What you will do: You will act as the duty manager for the House, acting as the main point of contact for and lead operational presence in the area, managing, motivating and supporting a large team of Visitor Experience staff and volunteers. You will be heavily embedded in the daily operation, ensuring consistency of access, presentation and service, embedding the needs and expectations of visitors at the heart of the operation. You will lead and implement visitor facing accessibility initiatives, promoting a culture of accessibility for all visitors throughout the House. You will play an active part in Waddesdon's Access Committee, be responsible for the completion of access audit recommendations and devise a strategy for ensuring access and inclusion form an integral part of House based operational projects. Working Wednesday to Sunday throughout the year, you will be experienced in supporting and delivering a large daily visitor operation and ensuring the best use of staffing and resource. Although this role has some office based responsibilities, a large proportion of the time is spent on the floor, supporting the team and developing relationships with volunteers. The distribution of the role is 50% office based work, 50% on the ground in the house. Key responsibilities include but are not limited to: Daily Management of the House Visitor Operation Provide motivational line management for House based staff and volunteer teams, acting as a friendly and approachable point of contact Motivate teams to be inspired by, engage with, and safely manage historic surroundings - demonstrating a particular interest in the house, its history and collections Implement staffing plans to ensure all aspects of the visitor operation are sufficiently resourced using the Planday and MyVolunteering rota systems. Identify and resolve shortages in good time. Create daily operational rotas for staff and volunteer house teams, with an awareness of individual operational and personal requirements Proactively managing House staff team performance, maximizing resource and efficiently using staffing budget. Offer support and coaching to the team where required to help with performance and development, encouraging staff to find solutions and develop their problem solving skills Conduct daily briefings for staff and volunteer teams, ensuring consistent operational and experiential messaging Alongside the Visitor Experience Manager, recruit talented and enthusiastic people, develop and coach them, driving strong performance through setting clear objectives and giving regular feedback and reviews Play an active part of the recruitment and induction of new volunteer House Hosts. Build strong positive relationships and manage retention of volunteers. Receive and act on volunteer feedback, where required Lead on ensuring that all of the House visitor route is open on time, and be responsible for proactively ensuring consistently high standard of presentation. Establish what a high standard of presentation looks like and ensure the team understand this fully. Pro-actively identify issues with presentation and work to find a solution and implement it within an agreed time frame Liaising with security, lead on ensuring the closing and lock up procedures are completed to the requisite standard daily, with all keys returned and external alarms set Act as the lead Fire Warden for the House during opening hours. When you are required to leave the building, actively ensure cover is available Proactively troubleshoot any issues or problems in the visitor operation as they arise, liaising with other departments where necessary Act as a escalation point for staff and volunteers to escalate issues and confidently respond to any in-person visitor feedback or complaints, resolving any issues raised Lead on developing volunteer and staff collection resources and training and encourage ongoing learning and engagement with the collection Be responsible for the operational delivery of all house-based tours Working with the VEM to enhance the existing visitor engagement programme Train as a tour guide for all tours to be able to step in if a scheduling issue occurs. Feed into the tour development process when required by the VEM Managing Access and Risk Working closely with the Community Engagement Programme Manager, develop and deliver visitor facing access initiatives throughout the House visitor journey Champion access for all, ensuring that all visitor offers meet best practice guidance for accessibility, striving to become a recognized center of excellence Ensure that all existing access provisions are adequately maintained and available, whilst developing and broadening access initiatives Play an active part in the Access Committee Working closely with the Health and Safety Manager, proactively ensure that all health and safety procedures are consistently adhered throughout the House Be responsible for completing departmental risk assessments and method statements pertinent to the House Delivering Training Play an active part in developing and delivering inspiring induction and training programmes for Visitor Experience House based staff and volunteer teams Alongside the VEM, develop role specific induction and training materials Alongside the VEM, provide regular role specific training for staff and volunteer teams Deliver emergency and evacuation training for Visitor Experience and other teams where appropriate. Develop a programme of training, taking into account all learning styles Carry out feedback survey for training and act on any feedback received, developing the programme towards best practice Other Duties and Responsibilities Act as a First Aider for Waddesdon staff, volunteers and visitors (training will be provided) Act as a Fire Marshall (training provided) Work "front line" at busy times such as major events (Easter, Chili Fest, Christmas), or to help cover unexpected or unforeseeable staff or volunteer shortages if required To support some out of hours events by acting as a Duty Manager responsible for the operation of the event on the day or night as required (appropriate notice will be given and TOIL will be provided) Develop collaborative working relationships and co-ordinate activity with colleagues in other departments to ensure the holistic delivery of excellent visitor care Complete 'White Hat' training and participate in the rota to cover this role which leads the site in emergency situations. Respond to emergencies as covered by your training. Carry out any other reasonable task as requested by the Head of Visitor Experience or the line manager You will be a great fit if: You're a people person who is skilled in managing front-line teams, enhancing visitor experiences, and ensuring the smooth day-to-day running of busy, public-facing sites. You're a role model for our values and actively encourage others to follow your example. You're a confident communicator and team leader who thrives in fast-paced environments, inspires high performance, and is passionate about making heritage accessible, engaging, and memorable for all audiences. Your areas of knowledge and expertise that matter for this role (used for shortlisting) To help us select candidates for interview, we will be looking for evidence of the following experience and skills within your application: Operational Excellence: Proven experience in an operational supervisory or managerial role in a visitor-facing environment. Hands on operational approach, leading by example . click apply for full job details

Assistant Visitor Experience Manager Salary: £28,000 - £29,000 per annum depending on experience. Contract Type: Permanent, Full-time Hours: A minimum of 37.5 hours per week (exclusive of breaks), Wednesday to Sunday. You will be required to work occasional shifts outside your normal working pattern to meet operational needs and visitor expectations. Reasonable notice will be provided wherever possible, and time off in lieu (TOIL) will be given. The Role: We are looking for an experienced and dynamic Assistant Visitor Experience Manager to lead our House based Visitor Experience team at Waddesdon Manor, Buckinghamshire. At Waddesdon Manor, our values are rooted in Concordia, Integritas and Industria; working together, acting with integrity, and taking pride in what we do. We value collaboration, respect and a shared commitment to achieving the best for Waddesdon Manor, our visitors, colleagues and the collections in our care. We act with honesty, openness and professionalism, taking responsibility for our decisions and treating others fairly. We are ambitious and purposeful in our work, bringing energy, care and commitment to everything we do, while continually looking for ways to learn, improve and make a positive contribution. Whatever our role, we are united by a belief that our individual contribution matters and that, by working together, we can help Waddesdon thrive. Our mission is to create meaningful work and ensure our team reflects the diversity of the visitors we serve and the communities we support. We are committed to providing an environment free from discrimination and every team member feels valued, respected and has a true sense of belonging. What you will do: You will act as the duty manager for the House, acting as the main point of contact for and lead operational presence in the area, managing, motivating and supporting a large team of Visitor Experience staff and volunteers. You will be heavily embedded in the daily operation, ensuring consistency of access, presentation and service, embedding the needs and expectations of visitors at the heart of the operation. You will lead and implement visitor facing accessibility initiatives, promoting a culture of accessibility for all visitors throughout the House. You will play an active part in Waddesdon's Access Committee, be responsible for the completion of access audit recommendations and devise a strategy for ensuring access and inclusion form an integral part of House based operational projects. Working Wednesday to Sunday throughout the year, you will be experienced in supporting and delivering a large daily visitor operation and ensuring the best use of staffing and resource. Although this role has some office based responsibilities, a large proportion of the time is spent on the floor, supporting the team and developing relationships with volunteers. The distribution of the role is 50% office based work, 50% on the ground in the house. Key responsibilities include but are not limited to: Daily Management of the House Visitor Operation Provide motivational line management for House based staff and volunteer teams, acting as a friendly and approachable point of contact Motivate teams to be inspired by, engage with, and safely manage historic surroundings - demonstrating a particular interest in the house, its history and collections Implement staffing plans to ensure all aspects of the visitor operation are sufficiently resourced using the Planday and MyVolunteering rota systems. Identify and resolve shortages in good time. Create daily operational rotas for staff and volunteer house teams, with an awareness of individual operational and personal requirements Proactively managing House staff team performance, maximizing resource and efficiently using staffing budget. Offer support and coaching to the team where required to help with performance and development, encouraging staff to find solutions and develop their problem solving skills Conduct daily briefings for staff and volunteer teams, ensuring consistent operational and experiential messaging Alongside the Visitor Experience Manager, recruit talented and enthusiastic people, develop and coach them, driving strong performance through setting clear objectives and giving regular feedback and reviews Play an active part of the recruitment and induction of new volunteer House Hosts. Build strong positive relationships and manage retention of volunteers. Receive and act on volunteer feedback, where required Lead on ensuring that all of the House visitor route is open on time, and be responsible for proactively ensuring consistently high standard of presentation. Establish what a high standard of presentation looks like and ensure the team understand this fully. Pro-actively identify issues with presentation and work to find a solution and implement it within an agreed time frame Liaising with security, lead on ensuring the closing and lock up procedures are completed to the requisite standard daily, with all keys returned and external alarms set Act as the lead Fire Warden for the House during opening hours. When you are required to leave the building, actively ensure cover is available Proactively troubleshoot any issues or problems in the visitor operation as they arise, liaising with other departments where necessary Act as a escalation point for staff and volunteers to escalate issues and confidently respond to any in-person visitor feedback or complaints, resolving any issues raised Lead on developing volunteer and staff collection resources and training and encourage ongoing learning and engagement with the collection Be responsible for the operational delivery of all house-based tours Working with the VEM to enhance the existing visitor engagement programme Train as a tour guide for all tours to be able to step in if a scheduling issue occurs. Feed into the tour development process when required by the VEM Managing Access and Risk Working closely with the Community Engagement Programme Manager, develop and deliver visitor facing access initiatives throughout the House visitor journey Champion access for all, ensuring that all visitor offers meet best practice guidance for accessibility, striving to become a recognized center of excellence Ensure that all existing access provisions are adequately maintained and available, whilst developing and broadening access initiatives Play an active part in the Access Committee Working closely with the Health and Safety Manager, proactively ensure that all health and safety procedures are consistently adhered throughout the House Be responsible for completing departmental risk assessments and method statements pertinent to the House Delivering Training Play an active part in developing and delivering inspiring induction and training programmes for Visitor Experience House based staff and volunteer teams Alongside the VEM, develop role specific induction and training materials Alongside the VEM, provide regular role specific training for staff and volunteer teams Deliver emergency and evacuation training for Visitor Experience and other teams where appropriate. Develop a programme of training, taking into account all learning styles Carry out feedback survey for training and act on any feedback received, developing the programme towards best practice Other Duties and Responsibilities Act as a First Aider for Waddesdon staff, volunteers and visitors (training will be provided) Act as a Fire Marshall (training provided) Work "front line" at busy times such as major events (Easter, Chili Fest, Christmas), or to help cover unexpected or unforeseeable staff or volunteer shortages if required To support some out of hours events by acting as a Duty Manager responsible for the operation of the event on the day or night as required (appropriate notice will be given and TOIL will be provided) Develop collaborative working relationships and co-ordinate activity with colleagues in other departments to ensure the holistic delivery of excellent visitor care Complete 'White Hat' training and participate in the rota to cover this role which leads the site in emergency situations. Respond to emergencies as covered by your training. Carry out any other reasonable task as requested by the Head of Visitor Experience or the line manager You will be a great fit if: You're a people person who is skilled in managing front-line teams, enhancing visitor experiences, and ensuring the smooth day-to-day running of busy, public-facing sites. You're a role model for our values and actively encourage others to follow your example. You're a confident communicator and team leader who thrives in fast-paced environments, inspires high performance, and is passionate about making heritage accessible, engaging, and memorable for all audiences. Your areas of knowledge and expertise that matter for this role (used for shortlisting) To help us select candidates for interview, we will be looking for evidence of the following experience and skills within your application: Operational Excellence: Proven experience in an operational supervisory or managerial role in a visitor-facing environment. Hands on operational approach, leading by example . click apply for full job details

Business Systems Project Manager Salary: Grade H Salary £47,181 to £52,413 per annum Location: Ripley HQ Hours : 37 hours per week, however you may occasionally need to work beyond normal office hours. Closing date: midnight 01/09/2026 About Us: At Derbyshire Fire & Rescue Service, we re more than an emergency service we re a team of over 900 dedicated people working together to make Derbyshire safer every day. Whether it s responding to emergencies, preventing incidents before they happen, or supporting our frontline teams behind the scenes, every role here makes a real difference. We re proud to be one of the country s top-performing fire and rescue services, recently rated Good in 9 out of 11 areas by His Majesty s Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS). This recognition reflects the professionalism, progress, and dedication of our people. We continue to strive to be an outstanding Service and we know we have more to do. About the Role: Derbyshire Fire & Rescue Service is seeking a highly motivated Business Systems Project Manager to lead the successful delivery of critical business systems projects across the organisation. This is an exciting opportunity to drive digital transformation, improve organisational efficiency and help ensure our people have the systems and information they need to deliver vital services to our communities. Working within the Corporate Systems team, you will manage the full lifecycle of business systems projects, from initial concept and business case development through to implementation, training, support and continuous improvement. As Business Systems Project Manager, you will lead a portfolio of projects involving the introduction, upgrade, replacement and integration of business-critical systems. You will work closely with senior leaders, operational and support departments, technical specialists and third-party suppliers to ensure projects are delivered on time, within budget and aligned to organisational objectives. There may be a requirement for some travel for which a pool car will be provided. Please see the attached Job Description/ Person Specification for more information about this exciting role. Required Qualifications and Experience: To be successful in this role, you will bring the following qualifications and experience: Educated to degree level in computing or related subject or equivalent demonstrable experience and training relevant to the role Appropriate project management qualification (e.g. PRINCE2 Foundation and Practitioner level) or equivalent demonstrable experience What We Offer in Return: Flexible working hours. Agile working (60% office based). Family friendly policies. Annual Leave entitlement of 28 days, increasing to 33 days after 5 years service. (Support only). Free, secure on-site car parking. Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations. Employee discount scheme (Boost) and eligibility to apply for Blue Light Card. Employee support networks. Enhanced Maternity Pay (subject to meeting eligibility criteria). Occupational Sick Pay subject to length of service, increasing up to 6 months full & 6 months half after 5 years service. (Support only) Ongoing training and development opportunities. Eligibility to join the Local Government Pension Scheme Scheme with generous employer contributions. Eligibility to join Additional Voluntary Contributions (AVC) offering highly beneficial tax advantages. (Support and Control only) The post holder will be required to provide formal cover on the Recall to Duty Scheme. How to Apply: We are a Disability Confident employer committed to equality and fairness at work. Applications are encouraged from all diverse communities. Under the Disability Confident scheme, we will offer an interview to a fair and proportionate number of applicants with a disability that meet the essential criteria for the role. Derbyshire Fire and Rescue Service s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment. Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK. The closing date for completed applications is midnight on Tuesday 1st September 2026 First Interviews will be held via Microsoft Teams on Friday 11th September Second interviews and Job Related Tests will be held on Wednesday 16th / Thursday 17th September.

DV Cleared Duty Manager - Command Centre Location: Hanslope Park, Milton Keynes Working Arrangement: Onsite Rate: 550- 650 per day, Inside IR35 Contract: 3 years Clearance: Developed Vetting (DV) - Essential The Role We are seeking an experienced DV Cleared Duty Manager to join a high-profile government Command Centre capability based at Hanslope Park, Milton Keynes . The Duty Manager will act as the senior operational authority and primary point of contact for the Command Centre during their shift , providing command and control across a broad range of operational capabilities, including Cyber/SOC, NOC, Infrastructure, Service Management and Physical Security . This is not a SOC Manager, Cyber Operations Manager or hands-on technical engineering position . The successful candidate will sit across multiple specialist teams, maintaining the overall operational picture, understanding business impact, setting priorities, coordinating responses and managing escalation. Key Responsibilities Act as the senior operational authority for the Command Centre during assigned shifts. Maintain a clear Common Operating Picture (COP) across cyber, network, infrastructure, service management and physical security operations. Coordinate the response to significant incidents, service disruptions, emerging risks and operational issues. Set operational priorities and ensure the appropriate specialist teams are engaged. Manage escalations across multiple technical and operational teams and third-party suppliers. Provide clear, concise and authoritative operational updates to senior leadership and stakeholders. Produce and deliver operational briefings covering significant incidents, service impacts, emerging risks and relevant overnight/weekend activity. Engage confidently with senior stakeholders and provide appropriate challenge where required. Bring in technical specialists when deeper technical expertise is required rather than attempting to resolve technical issues directly. Take operational ownership of the Command Centre's AV and command-wall capability , including SOC, NOC and other operational feeds. Help develop appropriate screen layouts, operational dashboards and the overall Common Operating Picture. Support the development of Command Centre runbooks, escalation procedures, reporting, operating processes and ways of working . Contribute to the transition towards a full 24/7 operational model . Support training and knowledge transfer for Command Centre personnel. Ensure effective handovers between shifts and maintain strong operational continuity. About You We are looking for someone who is comfortable operating at the intersection of technology, service management and operational command . You will ideally have experience in a 24/7 command centre, operations centre, major incident environment, government/defence environment or similarly critical operational setting . You should be able to demonstrate: Significant experience in operational command, duty management, major incident management or service operations . Experience coordinating multiple teams during complex or high-impact incidents. Strong understanding of SOC, NOC, infrastructure and IT service management environments . Experience operating in a 24/7 environment. Excellent stakeholder management skills, including the ability to brief senior leadership. Strong decision-making and prioritisation skills under pressure. Experience managing escalations and coordinating third-party suppliers. Ability to maintain an accurate operational picture across multiple concurrent issues. Strong written and verbal communication skills. Experience developing operational procedures, runbooks and escalation processes. A calm, authoritative and structured approach during significant incidents. Desirable Backgrounds Candidates may come from a variety of backgrounds, including: Duty Manager / Operations Duty Manager Command Centre / Command Centre Manager Major Incident Manager Service Operations Manager Operations Manager Watch Manager / Watch Officer Incident Commander Operations Controller Service Delivery Manager Operational Resilience Defence, government or critical national infrastructure 24/7 managed service or operations environments Experience within government, defence, national security, telecommunications, critical infrastructure or other highly regulated environments would be particularly valuable. Clearance Current Developed Vetting (DV) clearance is essential for this position. Candidates without current DV clearance will not be considered.

DV Cleared Duty Manager - Command Centre Location: Hanslope Park, Milton Keynes Working Arrangement: Onsite Rate: £550-£650 per day, Inside IR35 Contract: 3 years Clearance: Developed Vetting (DV) - Essential The Role We are seeking an experienced DV Cleared Duty Manager to join a high-profile government Command Centre capability based at Hanslope Park, Milton Keynes . The Duty Manager will act as the senior operational authority and primary point of contact for the Command Centre during their shift , providing command and control across a broad range of operational capabilities, including Cyber/SOC, NOC, Infrastructure, Service Management and Physical Security . This is not a SOC Manager, Cyber Operations Manager or hands-on technical engineering position . The successful candidate will sit across multiple specialist teams, maintaining the overall operational picture, understanding business impact, setting priorities, coordinating responses and managing escalation. Key Responsibilities Act as the senior operational authority for the Command Centre during assigned shifts. Maintain a clear Common Operating Picture (COP) across cyber, network, infrastructure, service management and physical security operations. Coordinate the response to significant incidents, service disruptions, emerging risks and operational issues. Set operational priorities and ensure the appropriate specialist teams are engaged. Manage escalations across multiple technical and operational teams and third-party suppliers. Provide clear, concise and authoritative operational updates to senior leadership and stakeholders. Produce and deliver operational briefings covering significant incidents, service impacts, emerging risks and relevant overnight/weekend activity. Engage confidently with senior stakeholders and provide appropriate challenge where required. Bring in technical specialists when deeper technical expertise is required rather than attempting to resolve technical issues directly. Take operational ownership of the Command Centre's AV and command-wall capability , including SOC, NOC and other operational feeds. Help develop appropriate screen layouts, operational dashboards and the overall Common Operating Picture. Support the development of Command Centre runbooks, escalation procedures, reporting, operating processes and ways of working . Contribute to the transition towards a full 24/7 operational model . Support training and knowledge transfer for Command Centre personnel. Ensure effective handovers between shifts and maintain strong operational continuity. About You We are looking for someone who is comfortable operating at the intersection of technology, service management and operational command . You will ideally have experience in a 24/7 command centre, operations centre, major incident environment, government/defence environment or similarly critical operational setting . You should be able to demonstrate: Significant experience in operational command, duty management, major incident management or service operations . Experience coordinating multiple teams during complex or high-impact incidents. Strong understanding of SOC, NOC, infrastructure and IT service management environments . Experience operating in a 24/7 environment. Excellent stakeholder management skills, including the ability to brief senior leadership. Strong decision-making and prioritisation skills under pressure. Experience managing escalations and coordinating third-party suppliers. Ability to maintain an accurate operational picture across multiple concurrent issues. Strong written and verbal communication skills. Experience developing operational procedures, runbooks and escalation processes. A calm, authoritative and structured approach during significant incidents. Desirable Backgrounds Candidates may come from a variety of backgrounds, including: Duty Manager/Operations Duty Manager Command Centre/Command Centre Manager Major Incident Manager Service Operations Manager Operations Manager Watch Manager/Watch Officer Incident Commander Operations Controller Service Delivery Manager Operational Resilience Defence, government or critical national infrastructure 24/7 managed service or operations environments Experience within government, defence, national security, telecommunications, critical infrastructure or other highly regulated environments would be particularly valuable. Clearance Current Developed Vetting (DV) clearance is essential for this position. Candidates without current DV clearance will not be considered.

COMPANY OVERVIEW A leading UK-wide facilities management provider is continuing to strengthen its Fire & Security division across the South region. The organisation delivers specialist technical services to major retail and commercial clients, supporting large-scale estates with planned and reactive maintenance solutions. With a strong national presence and a reputation for operational excellence, the business provides fully integrated maintenance services across fire safety, security systems, electrical, and building compliance disciplines. The company is recognised for its structured processes, technical expertise, and long-standing client partnerships. An opportunity has arisen for a Fire & Security Technician to join the Cambridge region, delivering maintenance and compliance services across designated retail stores. COMPANY USP National Coverage with Dedicated Regional Support Operating across multiple UK regions while maintaining strong local engineering teams. Specialist Technical Expertise Delivering compliance-led fire and security solutions in line with current British Standards and industry regulations. Structured Service Delivery Model Clear KPIs, response times, and performance metrics supported by digital reporting systems. Long-Term Client Partnerships Supporting large, multi-site commercial portfolios with consistent, high-quality service. JOB PURPOSE To act as the technical specialist for designated stores, delivering first-call response and maintenance across Fire Alarms, CCTV, EAS, Access Control, PA systems, and Automatic Pedestrian Gates, ensuring full compliance and minimal disruption to store operations. JOB DUTIES Carry out planned preventative maintenance (PPM) and reactive repairs within agreed KPIs including response, first fix, and closure targets. Conduct Fire Alarm PPM visits in accordance with BS5839 standards. Ensure all Fire Alarm systems remain compliant with BS 5839 and report defects where necessary. Respond promptly to service calls from the Helpdesk during working hours and whilst on call. Identify non-repairable faults and recommend appropriate corrective actions. Order replacement parts in line with company procedures and ensure timely installation upon delivery. Complete all documentation and digital reports accurately in line with company standards. Liaise with site Duty Managers during each visit to communicate repair updates and operational risks. Carry out surveys and technical reports as required by management. Ensure all works are completed in line with Health & Safety policies and company procedures. Maintain tools and equipment to ensure readiness and compliance at all times. Attend relevant training courses and complete mandatory online training modules. Comply with all statutory regulations and company Health & Safety requirements. JOB RESPONSIBILITIES Represent the company in a professional and competent manner at all times. Build and maintain strong working relationships with client site teams and colleagues. Deliver work efficiently and cost-effectively while maintaining high technical standards. Ensure compliance with contractual obligations and service level agreements. Work collaboratively with internal teams to meet operational targets and service delivery standards. Demonstrate flexibility to support operational requirements and on-call rota participation. SKILLS & EXPERIENCE REQUIRED GCSE standard education or equivalent. Electrical competency qualification (NVQ or City & Guilds) desirable. Proven experience working with Fire Alarm systems and CCTV (IP and analogue). Full UK driving licence. Ability to work independently with minimal supervision. Good written and verbal communication skills. Customer-focused approach with a professional manner. PC literate and confident using digital reporting systems. Ability to distinguish colours as required for electrical/electronic maintenance work. Willingness to work flexible hours and participate in on-call duties. SALARY & BENEFITS £39,076 basic salary 42.5 hours per week, full-time permanent role 33 Days Holiday Company vehicle provided + Fuel Card Company pension scheme Private healthcare On-call rota participation (details discussed at interview) Ongoing training and development opportunities Supportive team environment within a national organisation Please call Jason on (phone number removed) and please apply to this advert to prompt a call back.

COMPANY OVERVIEW A leading UK-wide facilities management provider is continuing to strengthen its Fire & Security division across the South region. The organisation delivers specialist technical services to major retail and commercial clients, supporting large-scale estates with planned and reactive maintenance solutions. With a strong national presence and a reputation for operational excellence, the business provides fully integrated maintenance services across fire safety, security systems, electrical, and building compliance disciplines. The company is recognised for its structured processes, technical expertise, and long-standing client partnerships. An opportunity has arisen for a Fire & Security Technician to join the South Wales region, delivering maintenance and compliance services across designated retail stores. COMPANY USP National Coverage with Dedicated Regional Support Operating across multiple UK regions while maintaining strong local engineering teams. Specialist Technical Expertise Delivering compliance-led fire and security solutions in line with current British Standards and industry regulations. Structured Service Delivery Model Clear KPIs, response times, and performance metrics supported by digital reporting systems. Long-Term Client Partnerships Supporting large, multi-site commercial portfolios with consistent, high-quality service. JOB PURPOSE To act as the technical specialist for designated stores, delivering first-call response and maintenance across Fire Alarms, CCTV, EAS, Access Control, PA systems, and Automatic Pedestrian Gates, ensuring full compliance and minimal disruption to store operations. JOB DUTIES Carry out planned preventative maintenance (PPM) and reactive repairs within agreed KPIs including response, first fix, and closure targets. Conduct Fire Alarm PPM visits in accordance with BS5839 standards. Ensure all Fire Alarm systems remain compliant with BS 5839 and report defects where necessary. Respond promptly to service calls from the Helpdesk during working hours and whilst on call. Identify non-repairable faults and recommend appropriate corrective actions. Order replacement parts in line with company procedures and ensure timely installation upon delivery. Complete all documentation and digital reports accurately in line with company standards. Liaise with site Duty Managers during each visit to communicate repair updates and operational risks. Carry out surveys and technical reports as required by management. Ensure all works are completed in line with Health & Safety policies and company procedures. Maintain tools and equipment to ensure readiness and compliance at all times. Attend relevant training courses and complete mandatory online training modules. Comply with all statutory regulations and company Health & Safety requirements. JOB RESPONSIBILITIES Represent the company in a professional and competent manner at all times. Build and maintain strong working relationships with client site teams and colleagues. Deliver work efficiently and cost-effectively while maintaining high technical standards. Ensure compliance with contractual obligations and service level agreements. Work collaboratively with internal teams to meet operational targets and service delivery standards. Demonstrate flexibility to support operational requirements and on-call rota participation. SKILLS & EXPERIENCE REQUIRED GCSE standard education or equivalent. Electrical competency qualification (NVQ or City & Guilds) desirable. Proven experience working with Fire Alarm systems and CCTV (IP and analogue). Full UK driving licence. Ability to work independently with minimal supervision. Good written and verbal communication skills. Customer-focused approach with a professional manner. PC literate and confident using digital reporting systems. Ability to distinguish colours as required for electrical/electronic maintenance work. Willingness to work flexible hours and participate in on-call duties. SALARY & BENEFITS £39,076 basic salary 42.5 hours per week, full-time permanent role 33 Days Holiday Company vehicle provided + Fuel Card Company pension scheme Private healthcare On-call rota participation (details discussed at interview) Ongoing training and development opportunities Supportive team environment within a national organisation Please call Jason on (phone number removed) and please apply to this advert to prompt a call back.

Battersea Arts Centre are looking for an experienced Heritage Building and Facilities Manager to join our Operations Team. You'll lead the day-to-day care and maintenance of our iconic Grade ll listed building, ensuring it's safe, welcoming and well-maintained for visitors and staff. Working closely across the organisation, you'll oversee building maintenance, contractor maintenance, contractor management, health and safety compliance and sustainability, helping to preserve one of London's most unique creative spaces. Click here to apply Applications close 10pm Sunday 30 August 2026. Successful shortlisted applicants will be invited to attend an initial interview on the week commencing 14 September 2026. We can provide a BSL interpreter if required. The Role Responsible to: General Manager Working Closely with: Senior Operations Manager, Visitor Experience and Communities Manager, Senior Events Delivery Manager, Building Hires Manager, Head of Production and Technical and Duty Managers. Responsible for: Building Maintenance Technician and supervision of external contractors. This role will be part of BAC's Operations Team. It may be expected to contribute to a range of workstreams, but the role will primarily lead on all our building operations work as set out below. General Description The Heritage Building & Facilities Manager will oversee the day-to-day building operations of Battersea Arts Centre. As a busy and vibrant arts, community and events space this role will be key in preserving and enhancing this iconic venue's charm and atmosphere. This role will ensure this historic Grade II listed RIBA award winning building, and its private road and community garden are maintained to the highest standards of safety, cleanliness, and functionality. As the Building Manager, you will drive our sustainability commitments through the development of innovative and environmentally conscious practices. We are seeking a Building Manager who is passionate about the care, upkeep and development of our venue to enhance the overall experience for both visitors and staff. This role alongside other Operational Managers will respond and oversee emergency call outs and may be called on out of hours as we are an operational building and open to the public. The culture at BAC is a collaborative and open one. We work in an open plan space with no closed private offices and frequently work across teams and roles. We are lucky to have an outdoor terrace adjoined to the office which is particularly nice in the summer months. There's a good culture of people taking lunch breaks away from desks and two equipped kitchen and eating areas where the team tend to spend their down time. We organise regular social events and things can get competitive at our annual sports day and Christmas quiz. Though to be clear, spectating is respected as much as taking part here at BAC! Role Responsibilities Strategic/Project Delivery Manage day-to-day operations of upkeep and maintenance across BAC's building, private road, and community garden Foster a culture of continuous improvement. Maintain all facilities to meet customer service standards and health & safety regulations Monitor and deliver the Planned Preventative Maintenance (PPM) schedule Keep administration, record keeping, invoicing and inspections up to date and fit for purpose for the annual health and safety audit Develop and implement new systems as necessary. Ensure clear and timely H&S reporting Whenever practicable, personally maintain and repair facilities (plumbing, electrics, painting, etc.) avoiding significant contractor costs Ensure the building is fully complaint in all areas of health & safety, licensing requirements are fulfilled, and buildings and facilities comply with all statutory duties and general best practice Oversee and strategically engage with sustainability reporting and carbon footprint improvements. Team and Collaboration Line manage and support the Building Maintenance Technician ensure any areas for development and training are identified and addressed Supervise the Building Maintenance Technician's work schedule and rota to support business needs Act as the main point of contact for internal queries about building maintenance Attend weekly delivery meetings and share information across teams Manage and monitor the maintenance ticket system and ensure requests raised by colleagues are promptly and efficiently resolved Develop and maintain relationships with key contractors (housekeeping, lift servicing, fire & security) Collaborate with the Inclusion Manager to enhance BAC's facilities to enable better access for all in line with BAC's commitment as a 'Proactively Inclusive Venue' Coordinate with delivery, programming, and events teams to ensure consistent upkeep of spaces which supports smooth operations. Skills Contribution Lead on sustainability across BAC's operations, identifying challenges and sourcing solutions in collaboration with teams. Deliver annual environmental reporting and monitor energy usage and waste management Oversee improvements to building infrastructure and equipment to support sustainability goals Regularly review contracts and compliance certification Manage the Asset Management System and coordinate across teams Manage and maintain the building's systems and services including the BMS, internet, network and hardware; waste and recycling facilities; pest control; CCTV; ventilation and dampers; plant; and lifts Working alongside the General Manager and Operational Managers, to ensure there are robust safety procedures in place for teams working in the venue Contribute to the planned BMS upgrade project to consolidate heating systems for improved efficiency. Business Delivery Oversee weekly checks of all internal and external building areas, ensuring findings are recorded and preventative maintenance is planned and delivered Ensure compliance testing is completed (e.g. water, electrical, fire safety, emergency lighting), coordinating with the Technician and contractors Lead sustainability monitoring and reporting, working with managers to improve practices across the organisation Ensure systems are in place for the effective upkeep of equipment, supplies, and COSHH facilities with delivery by the Technician or contractors. Arranging regular clear outs of old, broken or unwanted equipment Act as a keyholder and respond to building emergencies when required, including occasional out-of-hours support. Occasional morning, evening and weekend work to support maintenance outside of operational hours Manage service contractors and maintain the approved suppliers list for routine and emergency maintenance Supervise external contractors to ensure safe, professional, and high-standard delivery of work Support the delivery and upkeep of artists' bedrooms in collaboration with relevant teams. General Tasks Be an active participant in BAC's wider creative life, attending performances and events, and supporting the venue's public-facing activities. Contribute to staff meetings, cross-team collaborations, and organisational initiatives that support BAC's mission and continuous improvement culture. Maintain professional development, staying informed of trends in hospitality, retail, and event services to bring fresh ideas and improvements. Ensure that BAC's values of inclusivity, sustainability, and generosity are reflected in all aspects of your work and team leadership. Undertake any other duties as reasonably required by the leadership of BAC Person Specification When we shortlist, we use these criteria to select the best candidates. Knowledge: the understanding of a subject or information that a candidate has Essential: Strong knowledge of health & safety legislation and best practice procedures in building maintenance; Good understanding of the safe and effective use of power and hand tools; An interest in sustainable practices; Desirable: Understanding of statutory compliance including EIRC fixed wiring and emergency lighting test reports; Knowledge of sustainability management; Knowledge of maintenance care practice standards in a listed heritage site; Experience: the practical application of the knowledge that a candidate has acquired through working or living Essential Practical experience of managing maintenance and external supplier contracts; Practical experience in managing premises and facilities operations in a public venue; Practical experience in one or more of the following skillsets: general repairs, painting and decorating, electrical, joinery and plumbing; Desirable: Experience in maintaining an outdoor garden space or heritage building; Experience working in a venue that champions accessibility; Experience of managing a BMS system; Skills: the specific abilities that a candidate has acquired through practice or training Essential: Strong efficiency and organization with the ability to prioritise maintenance tasks effectively and within time restraints. . click apply for full job details

Senior Security Officer Location: Kensington, London Salary: 31,000 - 34,000 per annum (depending on qualifications, SIA licence and experience) Hours: Monday to Friday, 9:00am - 5:30pm (flexibility required), with a weekend duty management rota Our client is seeking an experienced Senior Security Officer to join a prestigious luxury residential development in Central London. Reporting directly to the General Manager, you will play a key role in the day-to-day delivery of security, health & safety and fire safety operations across the development. This is an excellent opportunity for an experienced security professional from a high-end residential environment who can lead by example, maintain exceptional standards and deliver a first-class service to residents and visitors. Senior Security Officer Key Responsibilities Support the day-to-day management of security and safety operations across the development. Lead by example and provide guidance and support to the on-site security team. Help coordinate the activities of security contractors to ensure service standards are maintained. Ensure the safety and security of residents, visitors, contractors and staff at all times. Oversee CCTV systems, access control and all security-related procedures. Monitor compliance with health & safety and fire safety legislation. Carry out regular inspections, audits and risk assessments. Coordinate emergency response procedures and assist with incident investigations. Monitor contractor compliance and ensure all works are carried out safely. Deliver training and guidance on security, fire safety and health & safety procedures. Produce reports, maintain accurate records and ensure all statutory compliance requirements are met. Requirements Experience working within a luxury residential development in a senior security role. Ability to lead by example and support the day-to-day operation of a security team. Valid SIA Door Supervisor or Security Guard Licence. Strong knowledge of health & safety legislation and best practice. Excellent understanding of fire safety procedures and emergency response. Experience operating CCTV and access control systems. Knowledge of relevant legislation relating to trespass, dealing with unauthorised persons and incident management. Professional, customer-focused approach with the ability to remain calm under pressure. Salary & Benefits 31,000 - 34,000 per annum depending on qualifications, SIA licence and experience. Opportunity for a salary review following a successful probationary period (minimum six months, subject to performance). 5.6 weeks' annual leave (inclusive of Bank Holidays).

We are currently recruiting for a Relief Security Officer to join the G4S team, covering a range of well-known sites in Chester! Contract Information: Position: Relief Security Officer Location: Chester Pay Rate: £15.74 per hour Contracted Hours: 36 hours per week Shifts: Mixed shift pattern of days, nights and weekends SIA License Required - Door Supervisor or Close Protection only. Please upload a CV to be considered for this position! Applicants must have a valid UK driving licence and their own vehicle, as you will be required to cover more than one site. Your Time at Work As a Relief Security Officer your duties will include: - Greeting staff and visitors - providing advice, guidance and information, and answering any questions and queries - Controlling access in and out of the building - Reception/front of house duties - Working inside or outside in all weathers - Assisting with premises evacuations during an emergency and ensuring the safety of the site, staff, customers and client - Patrolling the premises and ensuring security protocols are being adhered to - Reporting faults, defects and any issues of concern to the relevant management - Complying with directions/instructions from site supervisors and managers - Complying with assignment instructions and Health and Safety policy - Physically fit as some sites require staff to be standing for a number of hours - Communicating clearly in English, both verbal and written - Working on your own or as part of a team - Always arriving for shifts on time, booking on duty in the required manner - Taking designated breaks for the prescribed time and no longer - Only smoking in designated smoking areas and never on duty - Do not chew gum, use personal telephones or lean on buildings giving an unprofessional image Our Perfect Worker - To be aged 18 or over - Hold a valid Door Supervisor or Close Protection SIA licence - Be a great communicator, verbally and in writing - To have great customer service skills - Knowledgeable of Microsoft Office platforms Key Information and Benefits - 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job ref: 1G4S (G631) G4S is a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. We prioritise accessibility, support, and opportunity for all employees. Join our diverse and empowering team today! About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.

SOC Analyst (DV Cleared) Location: Hanslope Park, Milton Keynes Salary: 65,000 + 10,000 Bonus Employment Type: Permanent Security Clearance: Must hold current MOD DV Clearance Nationality Requirement: Sole UK Nationals only Overview We are seeking an experienced SOC Analyst to join a high-profile operational environment, supporting critical services within a secure, live operations centre. This is a unique hybrid position that combines operational leadership with technical awareness . You'll take ownership of the live operational picture, coordinating incident response across cyber, network, infrastructure and physical security teams while ensuring informed, timely decision-making. This role is ideal for someone who thrives in a fast-paced control room environment and can confidently lead operational response without needing to be a deep technical specialist. Key Responsibilities Maintain a single operational view across cyber, network, service and physical security domains. Monitor live operational environments and assess alerts and incidents in real time. Perform initial triage and validation of alerts, reducing noise and ensuring accurate incident classification. Control incident prioritisation and escalation in line with operational procedures. Coordinate activities across SOC, NOC, Infrastructure and Security teams. Support and lead Major Incident Management activities where required. Maintain accurate operational logs, dashboards and reporting. Deliver effective shift handovers and maintain continuous situational awareness. About the Role This position is intentionally balanced between operational leadership and technical understanding: 60% Operational Leadership & Coordination 40% Technical Awareness & Incident Triage You'll be expected to understand operational and technical information, ask the right questions, coordinate the right teams and maintain control during high-pressure situations. Essential Skills & Experience Experience within a SOC, NOC, Major Incident Management or 24/7 Operations Centre . Good understanding of SOC and NOC workflows, including alert triage and escalation processes. Ability to interpret monitoring alerts, operational dashboards and logs at a high level. Strong understanding of incident severity, business impact and prioritisation. Proven experience coordinating multiple technical teams during live incidents. Excellent communication, decision-making and stakeholder management skills. Ability to remain calm and organised in time-critical operational environments. Ideal Background We would particularly welcome applications from candidates with experience as: Major Incident Manager with technical exposure. Senior SOC Analyst or NOC Analyst with leadership responsibilities. Service Operations Lead within a 24/7 operations or command centre. Operational Duty Manager supporting secure or critical environments. What's on Offer 65,000 basic salary. 10,000 annual bonus. Permanent position. Opportunity to work within a highly secure, mission-critical environment. Challenging and rewarding operational leadership role with significant responsibility. Eligibility Requirements Due to the nature of this position, applicants must : Hold current MOD Developed Vetting (DV) Clearance . Be a sole UK national . Be able to work full-time on-site in Hanslope Park .

Allocations and Temporary Accommodation Service TEMPORARY ACCOMMODATION OFFICER To be accountable to the Senior Temporary Accommodation Officer for the management of Temporary Accommodation, including Council, Registered Providers, Private Sector Leased and Emergency Overnight Accommodation. For the provision of a tenancy and support service to homeless households To undertake the sign-up of applicants being admitted to temporary accommodation and to act as a point of contact in resolving any issues that arise. MAIN DUTIES: To identify and report repairs within Temporary Accommodation units to Property Services staff and other landlords, ensuring that accommodation is maintained to the highest possible standard. To have responsibility for visiting households that have been assisted with temporary or other housing options and for advising them on: payment of charges, tenure conditions and security, utilities, reporting of repairs and provision of furnishings. To carry out regular visits to all temporary accommodation units, both within and outside the borough, to ensure that properties are being occupied and are being maintained to the appropriate standard. To arrange for the termination or withdrawal of a placement as required. To identify service users with support needs and refer them to appropriate support or resettlement services. To liaise closely with support services industry statutory agencies to ensure that the needs of vulnerable applicants are identified and assessed. To be aware of safeguarding (children s & adults) procedures and monitor, record and discuss any concerns with a manager / relevant agencies. Also take appropriate action when necessary, always in conjunction with a manager . To provide reports on casework as requested by the Senior Temporary Accommodation Officer. To ensure that comprehensive and accurate records are kept of all customer contacts and casework updating IT and/or manual systems as required. To ensure the effective collection of rent, charges and arrears and for taking appropriate action to ensure that loss of income is kept under control and that performance meets DHS targets. To offer advice and assistance to customers on a range of matters, including: allocations and choice based lettings, housing options, welfare and housing benefits, homelessness assessments, tenancy conditions and provision of support. To contact other internal and external agencies on their behalf as necessary. To liaise with Housing Benefits, Benefits Agency and employers in order to assist in the collection of rent and other charges. To be responsible for the verification of documents required by housing benefits to enable them to meet their statutory duty when assessing payments of benefit. To issue Notice to Quits and be responsible for taking appropriate legal action when necessary. To compile legal statements for court attendance and to represent the Council at proceedings. To have a good knowledge of court procedures. To coordinate all services required when obtaining possession of a property. To deal with breaches of conditions of tenancy including nuisance and racial harassment. To interview tenants, leaseholders and homeowners as necessary, determining remedial action, and dealing with complaints. To attend allocations interviews in order to advise customers of the conditions of tenancy, and to provide information for them on the property including provision of furniture and equipment and availability of local amenities and services. To ensure that the tenancy or licence agreement is completed and to input details of allocations onto computerised systems. To assist occupiers moving into permanent accommodation by advising on removal arrangements, social fund and other benefits. To arrange for accounts to come off charge, the collection of keys and for organising the renewal of door locks as necessary To assist in the identification of properties that could be used as temporary accommodation and the hand back of dwellings no longer required for use as temporary accommodation. To investigate cases of abandoned property, unauthorised occupation and sub-letting occurring in Council owned temporary accommodation, taking the appropriate action to resolve the problem. To respond to enquiries and complaints including from elected members and external agencies, ensuring that responses meet quality standards and are completed within performance target timescales. To assist in statistical monitoring, customer surveys, consultation activities or other exercises to increase the effectiveness of the service. To assist in the training and induction of staff as requested by the Senior Temporary Accommodation Officer. To attend training sessions, development, supervision and casework meetings as requested by the Senior Temporary Accommodation Officer. To have a working knowledge of legislation and policy in relation to homelessness, allocations and tenancy rights. To be responsible for the distribution of emergency cash payments in accordance with agreed procedures. As directed by the Senior Temporary Accommodation Officer, to undertake any other work appropriate to the level and general nature of the post s duties. To carry out all duties with due regard to the provision of health and safety regulations and legislation, the Councils Equal Opportunities and Customer Care policies, and the new technology Agreement. To participate in the Council s out of hour s standby rota, responding to homeless emergencies as well as problems that arise in temporary accommodation and supported housing projects. The standard hours of work for this post will total a minimum of 35 hours per week. Obligatory