58 jobs found

Aka Recruitment are proud to be working with a fantastic automotive business to bring you this exciting Warranty Administrator position based in Leeds . Working within a busy and successful Aftersales Department, you will be joining an established team responsible for ensuring warranty claims are processed accurately and efficiently. Working Monday to Friday 8am to 5pm , you will be rewarded with a competitive basic salary ranging between 30-37k , excellent benefits and genuine opportunities for long-term career progression. Job Duties Include: Process and administer manufacturer warranty claims accurately and efficiently. Ensure all warranty claims are submitted within manufacturer guidelines and agreed timescales. Review job cards and repair documentation to ensure all required information is present before submitting claims. Liaise with Technicians, Service Advisors, Parts Departments and Workshop Controllers regarding warranty-related repairs. Maintain accurate records of all warranty claims, including approvals, rejections and outstanding submissions. Investigate and resolve rejected or queried warranty claims, ensuring issues are addressed promptly. Monitor warranty claim payments and follow up on outstanding or unpaid claims. Ensure all warranty documentation complies with manufacturer requirements and dealership procedures. Keep up to date with manufacturer warranty policies, procedures and technical bulletins. Assist with warranty audits and provide supporting documentation when required. Identify recurring warranty issues and communicate relevant trends to management. Provide excellent internal and external customer service when dealing with warranty enquiries. Support the wider Aftersales and Accounts teams with administration and reporting when required. Requirements: Previous experience within a Warranty Administrator or similar automotive Aftersales role is essential. Strong understanding of automotive warranty processes and claims administration. Experience within the Commercial side of the automotive industry is advantageous Experience working within a dealership or automotive environment. Excellent attention to detail and strong organisational skills. Confident using computer systems and dealership management software. Strong written and verbal communication skills. Ability to work accurately under pressure and meet manufacturer deadlines. Good problem-solving skills with a proactive approach to resolving rejected or disputed claims. Ability to work effectively both independently and as part of a wider Aftersales team. Full UK Driving Licence would be advantageous. Reasons to Apply: Join a well-established and successful automotive business Competitive salary with excellent benefits Monday to Friday working hours Friendly and supportive Aftersales team Ongoing manufacturer and internal training Potential hybrid working option Stable, long-term opportunity within the automotive industry Opportunity to develop specialist knowledge within warranty and Aftersales This is an excellent opportunity for an experienced Warranty Administrator looking to develop their career within a successful automotive business. If you have excellent attention to detail, enjoy working within a busy Aftersales environment and have a strong understanding of warranty administration, we'd love to hear from you. To apply for this role please send your CV in confidence to us here at Aka Recruitment, job reference number is Aka3860

A service organisation based in central Bristol is currently recruiting a Customer Service Administrator to join their team. Working for a growing business in a newly created role, this is an excellent opportunity for anyone looking to further their career within this field. Duties will include Providing excellent customer service via the telephone, webchat and email Dealing with client queries, resolving them in an efficient manner Raising invoices and submitting timesheets Processing expense claims Dealing with pensions queries The successful candidate will have strong communication skills and have ideally worked in a customer service role previously. Due to the nature of the organisation, this role also requires someone who can demonstrate good numerical ability.

JOB TITLE: Part Time Administrator Construction LOCATION: Tiverton HOURLY RATE: Up to 14.50 per hour (DOE) HOURS: Monday - Friday, 20/25 hours per week BENEFITS: We would love for you to join us, some of the great perks of temping through Office Angels include: Weekly pay Access to Boost - our exclusive platform with discounts on hundreds of retailers, a wellbeing hub with recipes, an exercise area, and a mindfulness section with blogs & videos Temporary candidate of the month award Temporary candidate lunches/treats Online timesheets A dedicated consultant as an additional layer of support Our client, a well-established family-owned construction company with a strong track record of continued growth, is looking for a proactive and organised Administrator to join their welcoming team. This varied role offers the opportunity to provide essential administrative support across the business while contributing to the efficient day-to-day operation of the office. The position is initially offered on a temporary basis for 2-3 months, and candidates should be available immediately and able to commit to the full assignment. For the right individual, there may be an opportunity to secure a permanent position. MAIN RESPONSIBILITIES: Handling incoming calls and responding to customer queries efficiently Booking jobs and issuing confirmation details to clients Accurately maintaining and updating customer records within the system Preparing and raising invoices in a timely manner Processing staff expense claims Monitoring office supplies and coordinating stock orders as required Providing administrative to the senior team members KEY SKILLS: Prior administration experience ideally within engineering or construction High level of customer service skills Confident and professional telephone manner IT literate with knowledge of all MS Office packages Attention to detail NEXT STEPS: Please apply online or send your CV to (url removed). Alternatively, you can call Nicole on (phone number removed). Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Invoicing Assistant for an 18th month contract Monday to Friday 8:30am - 5:00pm Own transport essential due to location Are you organised, switched-on and great with people ? Do you love getting things done, enjoy working as part of a team and aren't afraid to roll up your sleeves when things get busy? Then this could be the role for you! We're looking for a positive and enthusiastic Accounts Administrator to join our busy team. You'll be a key part of the operation, making sure invoices are accurate, queries are resolved and everything keeps moving at pace. This isn't a role where you'll be stuck in a corner counting beans all day! We're looking for someone who wants to get involved, help the team and make a difference. What Will You Be Doing? You'll be right at the heart of our invoicing operation, with a varied role that includes: Preparing invoices using our bespoke internal system. Handling invoicing queries via telephone and email. Building great relationships with customers and clients while dealing with claims and invoicing queries. Keeping on top of daily invoicing lists and total-loss lists , making sure they're cleared accurately and efficiently. Investigating discrepancies and helping resolve queries quickly. Completing general administration and finance duties as required by the Invoicing Team Leader. Supporting colleagues across the site and jumping in wherever you're needed. It's All About Attitude! We're looking for someone who brings energy, enthusiasm and a genuine can-do attitude. You'll be someone who: Gets stuck in and doesn't wait to be asked. Enjoys working as part of a busy, friendly team. Is flexible and happy to help wherever needed. Has excellent attention to detail. Is confident speaking to customers and colleagues. Can manage their workload and stay organised when things get busy. Takes pride in getting things right. Is approachable, positive and - importantly - knows how to have a laugh along the way! Experience in accounts, invoicing, administration, or claims would be a bonus, but it's your attitude, reliability and willingness to learn that really matter. What's In It For You? We want our people to enjoy coming to work, and we offer a great benefits package to help make that happen: 25 Days Holiday Enjoy a generous holiday allowance and make the most of your time away from work. UK Health Access to a contributory healthcare scheme, with the option to increase your cover to suit your personal and family needs. Pirkx Enjoy access to discounted shopping and meal vouchers, plus webinars and exercise classes. Pirkx Medical Access an online GP service whenever you need it. Pension Scheme You'll be enrolled into the company pension scheme to help you plan for the future. Ready to Get Moving? If you're looking for a role where you can learn, contribute, have fun and become part of a team that genuinely helps each other, we'd love to hear from you. Whether you're already experienced in invoicing and accounts or you're looking for your next opportunity and have the right attitude, we want to hear from you! COG LTD are acting as an Employment Agency.

Job Title: Warranty Administrator Location: Thame Contract Details: Full time, Permanent Hours: Monday to Friday, 9:00am to 5:00pm Plus 1 in 4 Saturdays, 9:00am to 1:00pm (overtime) Salary: £26,000 + overtime Benefits & Perks: 25 days holiday rising to 27 with length of service Birthday day off + Buy annual leave scheme Hybrid working after successful completion of 3-month probationary period (2 days working from home) Death in Service - 4x salary from day one Critical illness - 2 x salary from day one Private Healthcare after 6 months Pension scheme Free parking Modern work facilities Responsibilities: You will be the first point of contact for customers, dealers and repairers, ensuring claims are managed efficiently and professionally. Your duties will include: Answering customer calls and emails in a timely and professional manner Explaining the claims process clearly and effectively to customers Opening and building claims files, ensuring all information is accurately recorded Gathering the maximum amount of information at first point of contact Liaising with Managers and providing updates on active claims Ensuring invoices are checked and processed within agreed timeframes Managing customer, dealer and repairer queries via phone and email Maintaining accurate records on the company's bespoke system Ensuring all GDPR and compliance procedures are followed Registering and escalating complaints or expressions of dissatisfaction where required Skills and Attributes: Excellent customer service and communication skills Confidence speaking with customers over the phone and via email Strong attention to detail and organisational skills Ability to manage multiple tasks and meet deadlines A proactive and positive approach to work Strong problem-solving abilities Reliability, accountability and integrity A team-oriented mindset with a collaborative approach. Desirable Skills: Previous experience within a claims, customer service or administration environment. Technical knowledge of motor vehicles (advantageous but not essential) How to Apply: If you are interested in this wonderful job opportunity, please apply via this job site or reach out to Adecco Aylesbury on . Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

We are seeking a dedicated and detail-oriented Claims Assistant Administrator to join our clients dynamic and inclusive team. This role is ideal for someone with strong computer skills and a passion for organisation who is looking to support the claims process in an efficient and professional manner. Responsibilities Provide administrative support to the claims team to ensure smooth operations and timely processing of claims. Manage and update claims-related documents, spreadsheets, and correspondence using Excel and Word. Accurately input and maintain data across various systems, ensuring data integrity and compliance with company policies. Respond to claims inquiries via phone or email, delivering excellent customer service and clear communication. Assist in preparing reports, summaries, and documentation for claims processing and audits. Ensure all claims documentation is filed, organised, and readily accessible for team members. Use Excel to maintain claims logs, analyse data, and generate reports as needed. Maintain an orderly filing system (both digital and physical as required) for easy access to claims documentation. Provide general administrative support, such as data entry, scheduling, and record-keeping. Experience Required Proficiency in Microsoft Excel and Word with the ability to create, edit, and manage spreadsheets and documents. Confident and efficient computer skills with the ability to quickly learn new software or systems. Exceptional organizational skills and attention to detail to manage multiple tasks and responsibilities. Strong problem-solving abilities and the capacity to work under deadlines in a fast-paced environment. Excellent written and verbal communication skills to engage with internal teams and external stakeholders. Previous experience in administration or support roles, particularly within insurance, claims, or related industries, is an advantage. A positive, proactive attitude with a willingness to learn and support the team.

HTC is a long-established, privately owned group that has been at the forefront of the UK commercial vehicle industry since 1970. As one of the original DAF franchises, we have grown into a powerhouse within the Ballyvesey Holdings Ltd family. We proudly represent industry leaders including DAF Trucks, FiatPro, and Maxus, providing world-class vehicle sales and aftersales support. We are currently looking to recruit for an experienced Service and Warranty administrator to join our team in Belvedere. Main Purpose of Job: To oversee service/warranty and PFL invoice procedures ensuring compliance to Manufacturers' policy and procedures. To process all service/warranty and PFL job cards to ensure maximum profitability for each repair and full compliance with the manufacturers' requirements. Individual Key Objectives: To check and raise retail pro-forma invoices for quotation and passing to the customer. To co-ordinate the closing of purchase order numbers. To reconcile warranty and Paccar Finance Limited (PFL) self-billing invoices (SBIs). To raise warranty and PFL credit notes for customer accounts. To investigate and resolve CCM queries for warranty and PFL accounts. To carry out warranty and PFL risk assessments on claims submitted. Check daily workshop work in progress (WIP) levels and strive to maintain WIP levels below 250 hours. To manage all warranty and PFL job cards and determine from the technicians write up those claims which are warranty or PFL. To ensure all correct coding and repair times claimed are correct and raise any discrepancies with the Service Manager. To liaise with the Workshop Manager over any discrepancies with technicians' write-ups, parts omitted or claim details missing. To submit all claims through the Haddenham system in a timely manner to achieve submission times in line with current DAF requirements. To manage all referred and rejected claims daily, ensuring all are resolved in a timely manner in line with current DAF requirements. To manage daily all parts label requests from the Manufacturer i.e., print all parts labels and pass to the Parts Department for action. Record all labels produced on a separate spreadsheet and liaise with the Parts Department on any missing parts requested. Update spreadsheet daily, with parts consignment note details, when received from the Parts Department. To ensure all non-warranty repairs are passed to the Service Advisor for process and recharge. On a weekly basis, to check the verification report and ensure all warranty jobs raised on the GDMS system have been sent to Haddenham. To ensure all parts to be held off on a weekly basis and pass to the Parts Department to action Hours: 8:00-17:30 At Ballyvesey Holdings your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please follow the link:

Finance Administrator (12-Month Fixed-Term Contract) Salary: £33,000 - £35,000 per annum Location: Southwest London Working Hours: Monday to Friday, 8:00am - 4:30pm (Office Based) An established international organisation is seeking a Finance Administrator to join its collaborative finance department on a 12-month fixed-term contract. This position is ideal for someone with previous administration or finance support experience who is looking to broaden their knowledge within a busy accounting environment. Working alongside the Accounts Payable & Receivable Manager, you will play an important role in ensuring the smooth day-to-day running of the finance function. The role offers exposure to a variety of accounting activities, making it an excellent opportunity for someone looking to develop a long-term career in finance. Experience working with SAP Business One or another ERP system similar to SAP would be an advantage but is not essential. The business is known for its welcoming culture, investment in employee development, and strong focus on wellbeing, offering an environment where employees are encouraged to build lasting careers. Key Responsibilities of the Finance Administrator Process supplier invoices accurately and ensure they are entered into the finance system within agreed timescales. Assist with reconciling supplier and customer accounts, investigating and resolving any discrepancies. Set up and maintain supplier and customer records, ensuring all account information remains current and accurate. Update customer details, including contact information, payment terms and account data. Provide administrative support across both Accounts Payable and Accounts Receivable functions, including invoice processing and coding. Process company credit card transactions and employee expense claims. Monitor shared finance inboxes, responding to routine queries and directing more complex issues to the appropriate team members. Support credit control activities by contacting customers regarding overdue payments and escalating outstanding balances where necessary. Liaise with Customer Service and other internal departments to resolve finance-related queries and assist with order processing. Skills & Experience Previous experience within a finance administration, accounts administration or office administration role. Knowledge of Accounts Payable and Accounts Receivable processes would be beneficial. Experience using SAP Business One or another ERP/accounting system is desirable. A basic accounting qualification, or working towards one, would be advantageous. Confident user of Microsoft Office, particularly Excel. Strong organisational skills with excellent attention to detail. Effective communication skills and the ability to work well within a team. Able to prioritise workloads and meet deadlines in a fast-paced environment. What's on Offer Salary of £33,000-£35,000. 20 days' annual leave plus bank holidays. Company pension scheme. Private medical insurance. Cycle to Work Scheme. Casual dress policy. Employee Benefit Hub. Complimentary Breakfast Club. Ongoing training and opportunities for career progression. The recruitment process consists of a face-to-face interview at the company's Southwest London offices.

Claims Administrator Location: Pencoed, Bridgend Salary: 27,000 per annum Hours: Full-Time Working Pattern: Flexible working available About Our Client Our client is an established independent insurance broker with a strong reputation for delivering exceptional customer service. They are looking for a Claims Administrator to join their supportive and growing team. The Role As a Claims Administrator, you will support the claims process from initial notification through to settlement, ensuring claims are handled accurately, efficiently, and in line with regulatory requirements while delivering excellent customer service. Key Responsibilities Process and manage insurance claims Maintain accurate claims records Liaise with clients, insurers and third parties Respond to enquiries and provide claim updates Support the wider team with administrative duties Requirements Administration or insurance experience preferred but not essential Excellent communication and organisational skills Strong attention to detail Proactive and customer-focused Cert CII desirable, or willingness to work towards it Benefits Flexible working Private Medical Insurance Enhanced Pension Scheme Ongoing training and career development If you are looking to develop your career within the insurance industry, we would love to hear from you.

Job Title: Credit Hire Handler Location: Sevenoaks / Hybrid (Minimum 3 days a week in office) Salary: Between 30,295 and 35,271 per annum plus potential annual bonus of up to 2000 paid quarterly Job Type: Full Time, Permanent Working hours: 37.5 hours, Monday to Friday from 9am to 5:30pm Reporting to the Operational Team Leader, the Credit Hire Handler will mitigate indemnity spend of Third Party Credit Hire and Property Damages claims by pro-actively managing a portfolio of motor claims from allocation through to settlement. This individual will also monitor claims involving credit hire, ensuring all actions are taken to mitigate our exposure, including identifying cases where we can intervene and settle the third party's claim direct to reduce overall hire duration. What you will be doing: Validating all motor claims across the mitigation team for indemnity and fraud Accurately assessing liability whilst utilising all available evidence and tools You will contact all potential Claimants or Representatives in a timely manner to establish our exposure to ongoing hire, ensuring that key information is obtained and updated on the claim file Identifying cases where intervening on vehicle losses will reduce our overall exposure, utilising resource of specialist inhouse motor engineers Ensuring indemnity spend is minimized by commercial decision making Proactive diary management to monitor and progress live hire cases Accurate quantum assessment of claims presented using the relevant tools available to assist Applying accurate reserves in line with company guidelines Any other Ad hoc task as the needs of the business dictate What we're looking for: A persuasive, confident and strong communicator with effective negotiation skills Ability to use own initiative to explore all options to achieve the best outcome for the business Good understanding of Insurer RTA obligations, credit hire, existing credit hire case law, legal precedent and procedure Motivated self-starter with the ability to work as part of a team Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply Checks & Clearances All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of; Credit Hire Handler, Credit Hire Administrator, Credit Hire Executive, Claims Handler, Insurance Claims Handler may also be considered for this role.

Job Title: Credit Hire Handler Location: Liverpool City Centre / Hybrid (Minimum 3 days a week in office) Salary: Between 30,295 and 35,271 per annum plus potential annual bonus of up to 2000 paid quarterly Job Type: Full Time, Permanent Working hours: 37.5 hours, Monday to Friday from 9am to 5:30pm Reporting to the Operational Team Leader, the Credit Hire Handler will mitigate indemnity spend of Third Party Credit Hire and Property Damages claims by pro-actively managing a portfolio of motor claims from allocation through to settlement. This individual will also monitor claims involving credit hire, ensuring all actions are taken to mitigate our exposure, including identifying cases where we can intervene and settle the third party's claim direct to reduce overall hire duration. What you will be doing: Validating all motor claims across the mitigation team for indemnity and fraud Accurately assessing liability whilst utilising all available evidence and tools You will contact all potential Claimants or Representatives in a timely manner to establish our exposure to ongoing hire, ensuring that key information is obtained and updated on the claim file Identifying cases where intervening on vehicle losses will reduce our overall exposure, utilising resource of specialist inhouse motor engineers Ensuring indemnity spend is minimized by commercial decision making Proactive diary management to monitor and progress live hire cases Accurate quantum assessment of claims presented using the relevant tools available to assist Applying accurate reserves in line with company guidelines Any other Ad hoc task as the needs of the business dictate What we're looking for: A persuasive, confident and strong communicator with effective negotiation skills Ability to use own initiative to explore all options to achieve the best outcome for the business Good understanding of Insurer RTA obligations, credit hire, existing credit hire case law, legal precedent and procedure Motivated self-starter with the ability to work as part of a team Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply Checks & Clearances All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of; Credit Hire Handler, Credit Hire Administrator, Credit Hire Executive, Claims Handler, Insurance Claims Handler may also be considered for this role.

Job Title: Customer Service Claims Handler Location: Liverpool Salary: 26,938 - 30,916 per annum, Plus up to 1,500 performance related bonus per annum, once established within your role Job Type: Full Time, Permanent Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm(on a rota basis), plus 1 in 5 Saturdays What you will be doing: In first party claims our purpose is to help our customers when they need us the most with speed, ease and understanding To work as a team to proactively manage a portfolio of customer repair claims through to settlement To ensure that complete and thorough indemnity investigations are carried out on all claims Work closely with suppliers to fulfil customers' needs during their claims journey Utilising our in-house engineers to assess whether the damage sustained is a repairable prospect Accurate payment to our customers and their representatives regarding claims settlement Data integrity is key when keeping a record of all activity undertaken throughout the life of the customers claim What we're looking for: Excellent customer service skills Naturally empathetic and the ability to connect with people Quick fast paced problem-solving ability Positive can-do attitude Good IT skills and a confident communicator Passionate about working as part of a team Have the ability to make fast, informed decisions Excellent organisational and prioritisation skills with a strong attention to detail Have a desire to develop skills and experience within the insurance industry. The Ability to deal with challenging customers and third party insurers Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply: We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Customer Services Administrator, Customer Service Representative, Customer Support, Client Service, Insurance Claims Executive, Claims Account Manager, First Part Claims Handler, Claims Handler may all be considered.

Accounts Administrator Finance Administrator Accounts Assistant Bookkeeper Caerphilly 29,500- 36,000 per annum (DOE) pro rata 20 hours per week Part-Time Permanent Introduction Acorn by Synergie is recruiting for an Accounts Administrator to join a growing business in Caerphilly . This is an excellent opportunity for an experienced Accounts Administrator , Finance Administrator , Accounts Assistant , or Bookkeeper looking for a varied part-time role. You'll support the day-to-day financial operations of the business, with responsibility for accounts, payroll, and office administration, including commercial property accounting. What We Offer Competitive salary of 29,500- 36,000 per annum (DOE). Part-time, permanent position (20 hours per week). Varied role combining accounts, payroll, and administration. Opportunity to join a growing and supportive business. Long-term career opportunity within a busy commercial environment. Key Duties Manage accounting administration for commercial properties. Monitor rental payments and proactively chase outstanding balances. Allocate receipts and reconcile tenant accounts. Process banking transactions and maintain accurate client account records. Liaise with landlords, tenants, and third parties regarding account enquiries. Manage the sales ledger and purchase ledger. Process supplier invoices and customer payments. Complete daily and monthly bank reconciliations. Prepare and reconcile VAT returns. Assist with tax returns and statutory financial reporting. Process staff expenses and mileage claims. Support month-end, year-end, and audit preparation activities. Process payroll accurately and within deadlines. Maintain payroll records and employee information. Provide general office administration support, including answering calls, managing correspondence, and maintaining filing systems. Requirements Previous experience as an Accounts Administrator , Finance Administrator , Accounts Assistant , or Bookkeeper . Experience with sales ledger, purchase ledger, and bank reconciliations. Knowledge of VAT returns and general accounting procedures. Previous payroll processing experience. Sage accounting software experience is desirable but not essential. Proficient in Microsoft Office, particularly Excel. Excellent attention to detail and strong numerical skills. Strong organisational and communication skills. Ability to prioritise workload and meet deadlines. Commercial property accounting experience would be advantageous but is not essential. Interested? Apply today with your up-to-date CV to be considered for this Accounts Administrator , Finance Administrator , Accounts Assistant , or Bookkeeper opportunity in Caerphilly . Acorn by Synergie acts as an employment agency for permanent recruitment.

We are seeking a detail-oriented and dynamic Claims Assistant Administrator to join our clients inclusive and innovative team. In this role, you will provide critical support to our claims team, ensuring the delivery of timely, accurate, and customer-focused claim resolutions. Responsibilities Assist in the day-to-day operations ensuring compliance with company policies and procedures. Provide support and guidance to claims team members on case resolution, coordinating efforts to meet quality benchmarks. Oversee claims processing to ensure timeliness, accuracy, and adherence to protocols. Maintain up-to-date records on claims and update reports Communicate with claimants and stakeholders to provide updates, address concerns, and resolve inquiries efficiently. Review and approve claims for processing while maintaining strict adherence to organisational policies. Ensure that all correspondence is responded to in a timely manner Sending of invoices relevant supporting paperwork General admin tasks as required Requirements Previous office based experience is essential. Confident ability using Microsoft Word, Excel, and Outlook is required. Demonstrated ability to work within a fast-paced environment. Strong organisational skills and attention to detail, ensuring accuracy in claims processing and reporting. Excellent written and verbal communication skills, with a customer-focused approach.

HTC is a long-established, privately owned group that has been at the forefront of the UK commercial vehicle industry since 1970. As one of the original DAF franchises, we have grown into a powerhouse within the Ballyvesey Holdings Ltd family. We proudly represent industry leaders including DAF Trucks, FiatPro, and Maxus, providing world-class vehicle sales and aftersales support. We are currently looking to recruit for an experienced Service and Warranty administrator to join our team in Belvedere. Main Purpose of Job: To oversee service/warranty and PFL invoice procedures ensuring compliance to Manufacturers' policy and procedures. To process all service/warranty and PFL job cards to ensure maximum profitability for each repair and full compliance with the manufacturers' requirements. Individual Key Objectives: To check and raise retail pro-forma invoices for quotation and passing to the customer. To co-ordinate the closing of purchase order numbers. To reconcile warranty and Paccar Finance Limited (PFL) self-billing invoices (SBIs). To raise warranty and PFL credit notes for customer accounts. To investigate and resolve CCM queries for warranty and PFL accounts. To carry out warranty and PFL risk assessments on claims submitted. Check daily workshop work in progress (WIP) levels and strive to maintain WIP levels below 250 hours. To manage all warranty and PFL job cards and determine from the technicians write up those claims which are warranty or PFL. To ensure all correct coding and repair times claimed are correct and raise any discrepancies with the Service Manager. To liaise with the Workshop Manager over any discrepancies with technicians' write-ups, parts omitted or claim details missing. To submit all claims through the Haddenham system in a timely manner to achieve submission times in line with current DAF requirements. To manage all referred and rejected claims daily, ensuring all are resolved in a timely manner in line with current DAF requirements. To manage daily all parts label requests from the Manufacturer i.e., print all parts labels and pass to the Parts Department for action. Record all labels produced on a separate spreadsheet and liaise with the Parts Department on any missing parts requested. Update spreadsheet daily, with parts consignment note details, when received from the Parts Department. To ensure all non-warranty repairs are passed to the Service Advisor for process and recharge. On a weekly basis, to check the verification report and ensure all warranty jobs raised on the GDMS system have been sent to Haddenham. To ensure all parts to be held off on a weekly basis and pass to the Parts Department to action Hours: 8:00-17:30 At Ballyvesey Holdings your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system. This will enable you to register for job alerts, apply for jobs and for us to help you find your next role. To read our full privacy policy please follow the link: (url removed)>

SF Partners are working for one of our established clients in CV34 who are looking to bring additional administrative support into their team. Salary: £28,000 - £30,000 Working pattern: full time Monday to Friday with one day working from home per week This role is responsible for the processing of retrospective customer discounts and pricing queries in a timely manner while providing strong professional customer service. It demands curiosity in seeking further development in our processes by highlighting opportunities to improve customer experience, control and efficiency. - Claim back & Promotional support administration: critique and process customer claims, ensuring that claims are both accurate and raised in a timely manner. - Sales commission administration: Create approved customer agreements, process & confirm claims, track & forecast spend throughout the year and provide monthly accruals. Ensure claims are accurate and processed in a timely manner. - Display claims - critique and process customer claims, ensuring that claims are both accurate and raised in a timely manner. - Price queries: Review pricing queries in timely manner, creating credit note where required and chase through to payment. Ensure that the customer expectations are managed through the process. Terms Administration: - Manage terms inbox: Manage terms inbox and Zendesk ensuring that all enquiries are dealt with in timely manner. Monitor and respond to requests for information in the customer support Teams group. - Releasing of credit notes: Release of approved credit notes in SAP and ensuring that customers receive a copy. - Pricing tool updates: Updating terms master data in Estimating & List price calculator tools. - Maintain confidentiality and security of customer terms information.

Trade Counter & Warehouse Assistant Location: Chelmsford Salary: 12.71 per hour + Holiday, Pension and Adecco Benefits Hours: 40 hours per week, Monday to Friday, 8:00am to 5:00pm, with a 1-hour unpaid lunch break Duration: Temporary to Permanent About the Role We are seeking a motivated and customer-focused Trade Counter & Warehouse Assistant to join our busy branch team. This is a varied role that combines customer service, sales support, stock control, warehouse duties, and branch administration. The successful candidate will have excellent communication skills, a professional and positive attitude, and the ability to manage multiple tasks in a fast-paced environment. You will be responsible for serving customers, processing orders, maintaining stock levels, and ensuring the branch operates efficiently while always delivering first-class customer service. Key Responsibilities Customer Service & Sales Maintain an up-to-date knowledge of company products, promotions, training initiatives, and sales campaigns. Develop a detailed understanding of the product range to confidently advise customers on the most suitable solutions for their requirements. Build and maintain strong working relationships with customers, suppliers, and colleagues. Handle customer enquiries, orders and complaints promptly, accurately, and professionally. Serve customers at the trade counter in line with company standards and procedures. Prepare and issue customer quotations, source competitive pricing and actively follow up opportunities to secure sales. Source and order non-stock items through company branches or the Purchasing Department as required. Warehouse & Stock Control Receive deliveries, unload, sort, store and organise stock safely and efficiently. Pick and prepare customer orders for collection or delivery. Monitor and maintain branch stock levels to agreed standards. Participate in stock counts and stock take activities throughout the year. Process stock returns, warranty claims, and faulty products in accordance with company procedures. Liaise with the in-house Returns Team and use the returns portal system (full training provided). Branch Operations Ensure the trade counter, showroom and customer areas are clean, tidy, well-stocked and professionally presented. Complete branch administration tasks, including filing, customer records and health and safety documentation. Maintain accurate inventory records and support efficient branch operations. Adhere to company policies, procedures, and quality standards at all times. About You Essential Requirements Previous experience in a customer service, trade counter, warehouse, or similar environment. Excellent telephone manner and communication skills. Strong customer-focused approach with a commitment to delivering outstanding service. Ability to work effectively both independently and as part of a team. Good organisational skills with the ability to prioritise and multitask. Experience using email and basic computer systems. Ability to work under pressure and meet deadlines. Physically capable of carrying out warehouse duties and manual handling tasks. Why Work for Adecco? Weekly pay Candidate of the Month incentives Boost Rewards Scheme - earn points and access retail discounts Access to support programmes Eye care vouchers Competitive pension scheme Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

QEHS Administrator Tibshelf, Derbyshire £26,436.80 - £28,000 DOE Permanent, Full Time Due to the salary, the role is not eligible for visa sponsorship. Right to work in UK essential. You will also need to be able to travel to the office daily and have administration experience. If you do not qualify in these areas, please do not apply. The Company Our client is a well-established international manufacturer with a strong reputation for quality and innovation, supplying equipment and fitted solutions to a broad range of commercial and retail customers across the UK and Ireland. With a busy, fast-paced site and a growing focus on sustainability and compliance, they are now looking for a QEHS Administrator to join their central quality, environmental, health and safety function. The Role Reporting to the Head of QEHS, this is a varied administrative role at the heart of the business, supporting the wider quality, environmental, health and safety team across the UK and Ireland. You will play a key part in keeping compliance, training and documentation running smoothly, working closely with colleagues at all levels of the business. Key Responsibilities Manage the day to day team inbox, ensuring enquiries are assigned to the right advisor and actioned in good time Maintain the health, safety and environmental management system, including new starters, leavers, form updates, policy uploads, reporting and record keeping in line with business and legal requirements Oversee the contractor management database, ensuring only approved contractors with the correct RAMS and competence carry out work on site Collate accurate QEHS data in line with KPI reporting requirements, supporting the Head of QEHS with reporting to the board Administer internal and external QEHS compliance training, resolving queries, organising refreshers and maintaining employee training records and certificates Support the maintenance of ISO certification, organising and supporting audits and ensuring documentation is kept up to date Control the storage of central QEHS documentation and policies, alerting the team where reviews are due Complete pre-qualification questionnaires with QEHS information to meet customer requirements Collate data and support delivery of environmental and sustainability reporting requirements Support the Head of QEHS with the collation of emissions and sustainability data Maintain membership body accreditations, gathering data and uploading QEHS information to relevant portals Manage third party support requirements, including organising health surveillance programmes and testing Take minutes at health and safety committee meetings and other QEHS related meetings Support in maintaining the asset documentation register following service and maintenance Promote employee engagement through safety alerts, toolbox talks, environmental bulletins and noticeboard updates Submit, track and manage support in relation to insurance claims Support in maintaining business continuity and recovery plans Raise purchase orders and submit invoices for payment, monitoring departmental expenditure Provide general administrative support to the wider QEHS team What We're Looking For Excellent IT skills, Microsoft Office essential, SharePoint or Power BI desirable Experienced in data entry with a keen eye for detail Ability to multi task while maintaining high levels of support to the wider team Customer centric approach Strong verbal and written communication skills across all levels Enthusiastic with a proactive mindset and a good team player Experience in administration and managing confidential records Ability to lead by example, reporting hazards and supporting QEHS activities Continuous improvement focused, with the confidence to recommend process improvements A genuine interest in protecting people and the planet Knowledge of ISO 9001, 14001 and/or 45001 would be advantageous The Package Salary of £26,436.80 to £28,000 depending on experience 25 days holiday plus bank holidays Company pension scheme Life assurance On site parking INDH

Customer Service & Claims Administrator Location: Near Bishop's Stortford Salary: £26,436 per annum (pro rata) + annual bonus Hours: Monday to Friday, 8:30am - 5:00pm Contract: Permanent We are recruiting for a Customer Service & Claims Administrator to join a busy and supportive team near Bishop's Stortford. This is a varied, fast-paced role involving customer service, claims handling, and office administration. The role is ideal for someone with previous customer service or administrative experience who is confident communicating with customers and managing detailed casework across multiple channels including phone, email, live chat, and face-to-face interaction. Full training is provided, along with ongoing support from a friendly and experienced team. The office environment is collaborative, stable, and well-connected, with free parking and excellent transport links. Key Responsibilities Responding to passenger enquiries via telephone, email, and live chat Managing and updating passenger claims accurately and efficiently Composing and handling all customer correspondence Processing and recording passengers' personal effects Handling face-to-face passenger collections Updating internal systems and departmental spreadsheets Processing data entry and maintaining accurate records Coordinating courier bookings and deliveries Supporting general office administration tasks About You Experience in customer service, administration, or a similar office-based role Strong communication skills across written and verbal channels Confident, professional telephone manner High attention to detail and accuracy when handling data or claims Comfortable working in a fast-paced, multi-tasking environment Strong IT skills, including Microsoft Office and spreadsheets Able to prioritise workload and use initiative What's on Offer Competitive salary of £26,436 (pro rata) Annual bonus scheme Full training and ongoing support Friendly and supportive team environment Free on-site parking Approximately 5 minutes' walk from the nearest train station 20 days' holiday plus bank holidays Pension scheme This is an excellent opportunity for someone looking to develop their career in customer service and claims administration within a stable and supportive environment. This vacancy is being advertised by RecruitAbility Ltd. The services advertised are those of an Employment Agency.