3 jobs found

Job Title : - Rent Income Manager (Housing) Job type: - 3 month Salary: PAYE - 28.27/hour Job Purpose The Income Manager will lead and manage an effective Income Team responsible for the collection and recovery of rent and other housing-related income across residential and non-residential council properties. The role will oversee rent arrears management, income maximisation, legal recovery action, tenancy sustainment and performance management. The postholder will provide strong leadership to the team, ensure compliance with housing legislation and council policies, and develop effective relationships with internal departments, tenants, legal representatives and external support agencies. The role will have operational responsibility for a significant annual rent roll, ensuring income collection targets are achieved while reducing bad debt and supporting vulnerable residents. Key Roles & Responsibilities Lead and manage the Income Team, including recruitment, induction, training, coaching, performance management and development of Income Officers and Income Assistants. Manage current and former rent arrears, ensuring outstanding balances are actively monitored and recovered in accordance with council policies, statutory requirements and best practice. Oversee complex and high-value arrears cases, including disputed accounts, vulnerable residents, introductory tenancies and cases involving multiple internal or external agencies. Monitor and report on income performance, providing regular reports on arrears, recovery actions, legal cases, payment plans, collection rates and key performance indicators to senior management. Authorise and oversee legal recovery action, including applications for court proceedings and evictions, and represent the Council at court hearings when required. Manage payment arrangements and income recovery strategies, ensuring agreements are regularly reviewed and appropriate action is taken where payment plans are breached. Maximise rental income and minimise bad debt, contributing to the effective management of an annual rent roll of approximately 48 million and ensuring value for money across income and legal costs. Work collaboratively with internal and external stakeholders, including Housing, Revenues, DWP, ICT, legal teams, Citizens Advice and other welfare/support agencies to improve income collection and tenancy sustainment. Develop and maintain effective income collection procedures and systems, including the use of Capita Housing, CRM, Direct Debit facilities and other payment methods to improve efficiency and customer accessibility. Support service development and continuous improvement, deputising for the Head of Income and Financial Inclusion when required, responding to complaints and Member Enquiries, and ensuring excellent customer service and compliance with housing legislation. Qualifications & Experience Relevant Housing qualification, such as CIH accreditation or a recognised professional housing qualification, or currently studying towards one. Proven experience of managing and developing staff, including performance management, coaching and training. Strong experience within social housing, local authority housing or a similar housing management environment. Detailed knowledge of rent arrears management, income recovery and debt collection processes. Good working knowledge of UK housing legislation, housing law and legal procedures relating to rent arrears and possession. Experience of managing complex rent arrears cases, including vulnerable tenants, disputed accounts and payment arrangements. Detailed knowledge of housing benefits, welfare benefits and welfare reform and their impact on rent collection and tenancy sustainment. Experience of preparing performance reports, monitoring KPIs and analysing income collection data. Experience working with housing management systems, CRM systems and/or payment platforms; knowledge of Capita Housing would be advantageous. Strong communication, negotiation and relationship-management skills, with the ability to work effectively with tenants, solicitors, courts, internal departments and external agencies. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

Accounts Payable & Finance Assistant Location: Brentford (4 days office based, Fridays WFH) Salary: Up to 45,000 + Benefits Reporting to: Finance Director Company: 7m Turnover Leasing Group The Role An established leasing group is seeking a highly capable and hands-on finance professional to work directly alongside the Finance Director. This is a broad role with a strong emphasis on Accounts Payable, payment processing, cash management, reconciliations and month-end support. The successful candidate will take ownership of key finance processes across multiple entities, ensuring accurate financial records, timely payments, regulatory compliance and support for reporting activities. Key Responsibilities Accounts Payable & Payments Full ownership of the Accounts Payable function. Process supplier invoices and maintain accurate supplier records. Reconcile supplier statements and investigate discrepancies. Set up and process bank payments in accordance with management approval. Liaise with suppliers regarding payment queries and account issues. Monitor and manage the finance inbox, ensuring invoices are processed promptly. Process and pay employee expenses, providing guidance where required. Banking & Cash Management Prepare and process all payment runs and ad hoc payments. Handle banking administration, including communications with our Bank regarding new payees and account matters. Produce daily cash position reports and monitor cash movements across the Group. Prepare monthly bank reconciliations across all accounts. Allocate cash receipts on a daily basis. Financial Systems & Ledger Management Maintain and update the Soft4 finance system, ensuring the integrity of financial records across Group companies. Process all sales, purchase and banking transactions accurately. Post general ledger journals, including payroll, acquisitions and other month-end adjustments. Complete monthly general ledger and balance sheet reconciliations. Support the ongoing development and improvement of finance systems and processes. Accounts Receivable Issue monthly sales invoices relating to Group property income. Post invoices within Soft4. Follow up overdue balances and issue statements where necessary. Process end-of-contract balance adjustments and write-offs as required. VAT, Payroll & Compliance Prepare and submit VAT returns for three Group companies. Ensure VAT recovery is maximised and bad debt relief claims are correctly accounted for. Arrange VAT payments in accordance with HMRC deadlines and requirements. Work alongside the Finance Director on RAL reporting requirements. Process approved monthly payroll payments through online banking. Ensure all payroll-related payments to HMRC are completed accurately and on time. Reporting, Audit & Month-End Support month-end and year-end close activities. Assist with the preparation of financial reports and management information. Maintain strong working relationships with external auditors and provide information as required. Support the Finance Director with ad hoc finance projects and reporting requirements. Skills & Experience Required Previous experience in an Accounts Payable, Finance Assistant, Finance Officer or Assistant Accountant position. Strong hands-on experience of payment processing and online banking platforms. Experience managing supplier payments and AP processes end-to-end. Experience posting journals and maintaining general ledger records. Strong reconciliation skills, including bank and balance sheet reconciliations. Experience preparing VAT returns. Experience using ERP/accounting systems, ideally Soft4 and/or Microsoft Dynamics Business Central / Dynamics 365. Strong Excel skills. Excellent attention to detail and organisational skills. Ability to work independently and take ownership of key financial processes. Comfortable working closely with senior stakeholders, including the Finance Director. Package Salary up to 45,000 Discretionary annual bonus Christmas bonus 25 days annual leave Hybrid working pattern (4 days office, Fridays WFH) Ideal Candidate This role would suit a proactive and dependable finance professional who enjoys being hands-on in a varied finance environment. You'll be confident managing accounts payable, payments, reconciliations and compliance activities while supporting the wider finance function and partnering closely with the Finance Director. Immediate requirement with interviews taking place ASAP. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

We are looking for an experienced licensing professional to join us in a new management role within the Councils' well-established Licensing Team. You will be involved in an A to Z of licensable activities, from Alcohol to Zoos, plus many more licence types in between. Licensing plays a vital role in protecting the public and ensuring a fair and level playing field for businesses. Our aim is to drive high compliance through a robust but fair approach as a licensing authority, balanced with a business-friendly and commercial mindset. By promoting confidence amongst applicants and licence holders, we support positive growth and excellent customer satisfaction. About the Role Working closely with the Licensing Team Manager, you will support the delivery of complex licensing activities and provide direct line management for Assistant Licensing Officers. You will take ownership of day-to-day management responsibilities where allocated, represent the team in a lead officer role, and work collaboratively with internal and external customer-focused teams. You will use project management methodologies to deliver workstreams that improve the customer journey for licensing applicants and enhance operational efficiency. This will include following change-control processes, ensuring improvements are embedded across the organisation, and aligning projects with organisational strategies and delivery plans. The role involves conducting in-depth research to support business case development, collaborating across project networks, and sharing best practice and lessons learned. You will also investigate and take appropriate action regarding breaches and alleged breaches of licensing law, ensuring compliance with licence conditions and, where necessary, gather evidence, prepare reports, and compile prosecution files. You will represent the Licensing Team on specialist matters, respond to complex enquiries from applicants, businesses, the public and stakeholders, and provide informed advice on contentious licensing issues. In addition, you will support the Licensing Team Manager with policy reviews, drafting, consultations and publication requirements, while helping to ensure timely income recovery and, where appropriate, proportionate debt recovery action. About You With a degree (or equivalent qualification) in a relevant subject, or substantial equivalent experience, you will have extensive knowledge of relevant legislation and a proven ability to interpret and apply it effectively. You will bring demonstrable experience of managing teams and/or projects within a complex environment, with the ability to achieve results through others and contribute as a key member of a management team in the delivery of specialist regulatory services. Politically astute, you will have significant experience of working closely with Elected Members and a wide range of stakeholders. An effective communicator with strong verbal and written skills, you will have extensive experience of engaging with the public, often in challenging situations. You will be able to quickly analyse complex information, exercise sound judgement, and make informed recommendations based on your findings. The role requires the ability to travel to multiple sites as part of your duties. Closing Date: 30th August 2026 at 11.30pm Interview Date: w/c 7th or w/c14th September 2026 Why Join Us? We offer flexible working hours for most office-based roles, allowing for a healthy work-life balance. As part of our team, you will enjoy a range of employee benefits, including free onsite parking, employee discounts, a competitive holiday allowance, wellbeing initiatives, and the opportunity to join the Local Government Pension Scheme. You will be joining a progressive and supportive organisation that is committed to making a positive impact on the communities we serve. The Councils reserve the right to close any and all vacancies at any time if there is judged to be a sufficient number of applications received. South Norfolk and Broadland Councils are committed to promoting the welfare of children and vulnerable adults and all applicants must be willing to undergo appropriate checks for the position, including checks with past employers and the Disclosure and Barring Service.