14 jobs found

Income Officer - Tyne and Wear RG Setsquare are working in partnership with a leading Social Housing organisation based in Tyne and Wear. We are looking to appoint an Income Officer to join the Customer Accounts team. Reporting directly into the Customer Accounts Team Leader you will be responsible for delivering high quality, cost effective, customer focused services. This is a fantastic opportunity to join an organisation that prides themselves on providing good quality homes, to deliver excellent service to customers, and to build sustainable places for their communities. Your new role as Income Officer: As the Income Officer you will be responsible for the provision of a holistic income management service to maximise the groups rental income and sustain tenancies. You will engage with customers at pre-court state to identify effective payment solutions. You will also deliver the group's current tenant arrears policy and procedures. You will be an enthusiastic colleague, committed to providing the highest possible standard of service to customers and giving guidance, support and direction as required. The Experience Required: You will have a strong record of income management services, experience of working in partnership with internal and external stakeholders, knowledge of social housing and a working knowledge of rent arrears recovery practices and legislation. For further information please contact Sam Atkinson from RG Setsquare on (phone number removed). RG Setsquare is acting as an Employment Business in relation to this vacancy.

Job Title : - Rent Income Manager (Housing) Job type: - 3 month Salary: PAYE - 28.27/hour Job Purpose The Income Manager will lead and manage an effective Income Team responsible for the collection and recovery of rent and other housing-related income across residential and non-residential council properties. The role will oversee rent arrears management, income maximisation, legal recovery action, tenancy sustainment and performance management. The postholder will provide strong leadership to the team, ensure compliance with housing legislation and council policies, and develop effective relationships with internal departments, tenants, legal representatives and external support agencies. The role will have operational responsibility for a significant annual rent roll, ensuring income collection targets are achieved while reducing bad debt and supporting vulnerable residents. Key Roles & Responsibilities Lead and manage the Income Team, including recruitment, induction, training, coaching, performance management and development of Income Officers and Income Assistants. Manage current and former rent arrears, ensuring outstanding balances are actively monitored and recovered in accordance with council policies, statutory requirements and best practice. Oversee complex and high-value arrears cases, including disputed accounts, vulnerable residents, introductory tenancies and cases involving multiple internal or external agencies. Monitor and report on income performance, providing regular reports on arrears, recovery actions, legal cases, payment plans, collection rates and key performance indicators to senior management. Authorise and oversee legal recovery action, including applications for court proceedings and evictions, and represent the Council at court hearings when required. Manage payment arrangements and income recovery strategies, ensuring agreements are regularly reviewed and appropriate action is taken where payment plans are breached. Maximise rental income and minimise bad debt, contributing to the effective management of an annual rent roll of approximately 48 million and ensuring value for money across income and legal costs. Work collaboratively with internal and external stakeholders, including Housing, Revenues, DWP, ICT, legal teams, Citizens Advice and other welfare/support agencies to improve income collection and tenancy sustainment. Develop and maintain effective income collection procedures and systems, including the use of Capita Housing, CRM, Direct Debit facilities and other payment methods to improve efficiency and customer accessibility. Support service development and continuous improvement, deputising for the Head of Income and Financial Inclusion when required, responding to complaints and Member Enquiries, and ensuring excellent customer service and compliance with housing legislation. Qualifications & Experience Relevant Housing qualification, such as CIH accreditation or a recognised professional housing qualification, or currently studying towards one. Proven experience of managing and developing staff, including performance management, coaching and training. Strong experience within social housing, local authority housing or a similar housing management environment. Detailed knowledge of rent arrears management, income recovery and debt collection processes. Good working knowledge of UK housing legislation, housing law and legal procedures relating to rent arrears and possession. Experience of managing complex rent arrears cases, including vulnerable tenants, disputed accounts and payment arrangements. Detailed knowledge of housing benefits, welfare benefits and welfare reform and their impact on rent collection and tenancy sustainment. Experience of preparing performance reports, monitoring KPIs and analysing income collection data. Experience working with housing management systems, CRM systems and/or payment platforms; knowledge of Capita Housing would be advantageous. Strong communication, negotiation and relationship-management skills, with the ability to work effectively with tenants, solicitors, courts, internal departments and external agencies. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.

We are currently recruiting a Supplier Manager to join our Renewals and Logistics team. Within this role, you will be required to expedite supplier purchase orders to ensure the timely delivery of spares, identify and escalate potential problems in the supplier base before they impact service levels. Ensure orders are placed with our suppliers that are optimised to deliver: Availability of spares & Minimising inventory, and avoiding obsolescence risk. Prompt action on order exceptions, ensuring the forecast, planned stockholding and ordering profile are all correct. Analysis of data to support reporting for insight into inventory and ordering trends to drive process and system change requests, and act as the first point of contact for internal and external customers, delivering high levels of customer satisfaction. What you will be doing as a Supplier Manager Ensuring all supplier arrears have an up-to-date ETA. Deeply understand the causes of availability failure & actively manage performance improvement. Prompt resolution of items in Operations and Inbound Problem resolution, working with suppliers to prevent recurrence. Prompt resolution of invoice queries from finance, working to prevent recurrence. Ensuring all order exceptions are actioned promptly. All high-value orders are signed off appropriately and logged. Request order pull-forwards where there is a predicted stock out before the next planned delivery. Support Data analysis & reporting. Manage customer queries and complaints relating to spares job orders/requirements. Create and maintain material master data to ensure smooth supply chain operation. Ensure the completion of daily tasks by the Supply Chain team, maintaining accountability and a focus on continuous improvement. Purchase Order Compliance & Supplier OTIF. Availability/Job awaiting spares & non-stocked parts recovery lead time. ETA & Comment coverage. Job backorder ETA & Comments coverage. Location - Your base location will be Didcot, Oxfordshire. Working Hours - Monday to Friday, 36 hours per week. What you should bring to the role To thrive in this role, the essential criteria you'll need are: Supplier or Inventory management, customer service or master data management experience Data analytics to provide business insight and reporting. Excel and Microsoft Access skills to support data manipulation. Demonstrable problem-solving skills. Experience of working closely with other departments and teams, removing all silo activity. Strong communication skills. Experience of an active role within projects. Master data management. Data interrogation, analysis and presentation. What's in it for you? Offering between £40,000 to £42,000 per annum, depending on experience and skills. 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) Contributory pension - Defined Contribution - Maximum of 12% -2x employee contribution. Personal Medical Assessments - open to all once a year. Performance-related pay plan directly linked to company performance measures and targets Wider benefits scheme, including our benefits hub, which is packed full of offers and information to save you money and support your well-being. Find out more about our benefits and perks (Please note different T&Cs apply if on secondment) Who are we? We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come. Learn more about our purpose and values Working at Thames Wate r Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits. If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet. Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more. We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support. When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues. Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.

About the Role This is an excellent opportunity for an experienced Rent Arrears Recovery professional to step into a visible leadership role, where your expertise will directly support income collection, tenancy sustainment and positive outcomes for residents. You will lead a dedicated team of six Rent Arrears Recovery Officers, driving a proactive, professional and customer-focused recovery service for general needs housing. You will bring confidence in rent recovery, court action, Possession Claims Online and presenting cases in court, alongside the leadership skills needed to improve performance, motivate staff and deliver high-quality outcomes. If you are commercially aware, confident in enforcement processes and passionate about balancing income recovery with meaningful resident support, this role offers the chance to make an immediate impact within a busy and respected housing service. What You'll Be Doing Lead, motivate and support a team of Rent Arrears Recovery Officers to deliver a responsive, high-performing income recovery service. Drive effective arrears-reduction activity while ensuring residents receive the right advice, support, and intervention at the earliest opportunity. Provide expert guidance on rent recovery, enforcement action, court preparation and customer-focused income management. Oversee complex arrears cases, ensuring appropriate, timely and legally compliant action is taken in line with policy and statutory guidance. Prepare and present cases at court, including the effective use of Possession Claims Online where required. Champion continuous improvement by identifying ways to strengthen processes, increase collection performance and enhance customer outcomes. Build strong working relationships with internal teams and external partners to support tenancy sustainment, early intervention and income maximisation. Maintain accurate records and ensure that all casework, enforcement activities, and customer contacts are completed to a consistently high standard. About You A strong background in housing rent recovery, income collection and enforcement, ideally within a local authority or social housing environment. Proven experience leading, supervising or supporting rent recovery teams to achieve service targets and improve performance. Confident knowledge of court processes, Possession Claims Online and presenting rent arrears cases in court. A balanced and professional approach, with the ability to combine firm recovery action with empathy, early intervention and tenancy sustainment. Strong communication and relationship-building skills, with the ability to work effectively with colleagues, residents and partner agencies. The ability to remain calm under pressure, manage competing priorities and make sound decisions in a fast-paced service environment. Excellent attention to detail and confidence maintaining accurate records across multiple systems. A minimum of five GCSEs, including English and Maths, or equivalent qualifications. Degree-level education or equivalent relevant experience is desirable. Why Apply? You will be joining a role where your leadership, technical knowledge and judgement will be valued from day one. This is a strong opportunity to influence service delivery, support a capable team and contribute to a housing service that makes a meaningful difference to residents while protecting vital rental income. Apply today to be considered for this rewarding interim opportunity. Diamond Blaque is acting as the employment business for this vacancy. We are committed to equality, diversity and inclusion and welcome applications from all suitably qualified candidates.

Income Officer- Liverpool City Centre Hybrid Working Initial 6-Month Contract Your new company Hays are proud to be working in partnership with a leading housing organisation to recruit an experienced Income Officer on an initial 6-month fixed-term contract. Based from Liverpool City Centre HQ this role offers a fantastic opportunity to join a high-performing income team with the potential for contract extension and future opportunities. Your New Role As an Income Officer, you will play a key role in maximising rental income and supporting customers to sustain their tenancies. Managing your own caseload, you will take ownership of rent arrears cases from early intervention through to legal action where required, ensuring a customer-focused and proactive approach throughout. Key responsibilities will include: Managing rent arrears and negotiating affordable repayment agreements. Supporting customers with income maximisation and welfare benefit-related queries. Conducting home visits and engaging directly with customers across the local area. Working in partnership with internal teams and external agencies to sustain tenancies and prevent eviction. Taking appropriate recovery action, including preparing cases for court where necessary. Maintaining accurate records and ensuring compliance with policies and procedures. Contributing towards team performance targets and service improvements. What You'll Need to Succeed To be considered for this role, you will have: Previous experience in income management, rent recovery, debt collection or a similar housing-related role. Experience of managing a caseload and working towards performance targets. Strong communication, negotiation and customer service skills. Knowledge of welfare benefits and tenancy sustainment principles. The ability to work independently and effectively manage competing priorities. What You'll Get in Return Initial 6-month contract through Hays PAYE premium 20.88 or Umbrella 22.92 Weekly pay Hybrid working Liverpool City Centre office location Opportunity to gain experience within a reputable housing organisation Potential for contract extension and access to further opportunities through Hays Dedicated consultant support throughout your assignment What You Need to Do Now If you're interested in this opportunity, click Apply Now to submit your CV or contact the Hays Housing team and ask for Lauren for a confidential discussion regarding your next career move. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

We are seeking an experienced Housing Income Manager to lead the Council's rent collection, arrears recovery and wider housing income function. Key responsibilities include: Leading the housing income and rent collection service. Managing current and former tenant arrears and income recovery. Developing strategies to improve collection rates and reduce arrears. Monitoring income, performance, financial risk and bad debt. Leading effective approaches to Universal Credit, Housing Benefit and welfare reform. Working closely with Housing, Finance, Revenues and Benefits, Legal and external partners. Ensuring appropriate consideration of vulnerability and safeguarding. Using data and performance information to drive service improvement. Leading, managing and developing the income management team. Contributing to HRA business planning and the wider financial sustainability of the housing service. The ideal candidate will have strong experience of housing income or rent collection within a local authority or social housing environment , together with excellent financial, analytical, leadership and customer-service skills.

Positive Employment is currently recruiting for a Rent Income Manager for our client, a local government organisation based in West London. The successful post holder will manage and develop an effective Income Team, overseeing the recovery of outstanding rent and maximising income across residential and non-residential properties. The role will involve managing complex arrears cases, monitoring team performance, overseeing legal action, and ensuring the effective delivery of the Rent Income Service Plan. This role is a temporary contract with an initial contract length of 3 months with the possibility to extend. Hybrid working with 3 days per week in the office. Duties and Responsibilities but not limited to: Monitor and line manage a team of officers dealing with current and former rent accounts to recover outstanding monies in accordance with organisational policies and procedures, best practice, statutory and contractual requirements, including legal protocols. Provide a full reporting suite on team activities, including top arrears cases, complex cases involving multiple specialities and teams, disputed cases and introductory tenancy management. Provide support, guidance, training and performance management to officers, ensuring the team has clear goals and objectives. Oversee negotiations leading to payment agreements, ensuring arrangements are regularly monitored and appropriate action is taken where agreements are not maintained. Meet with tenants and their representatives to resolve complex cases, including those involving customers with specific communication requirements and complex vulnerabilities. Authorise applications for court proceedings and evictions. Represent this organisation at court, external forums and internal meetings as required. Deliver all income elements of the Rent Income Service Plan. Investigate, resolve and respond to Stage 1 complaints and Member Enquiries relating to the team's activities. Take responsibility for income and legal costs, ensuring value for money and monitoring payment plans, account balances and payment trends. Develop productive relationships with support and advice agencies operating within the borough and align policy and strategy accordingly. Build effective relationships with Revenues teams, the DWP and welfare reform working groups, providing updates to the team and senior management on the impact of welfare reform on income collection. Work closely with ICT to develop a consistent approach to the effective use of Capita Housing and CRM systems for income recovery. Maintain and develop Direct Debit facilities and provide reporting as required. Continually develop payment methods in line with current trends, ensuring tenants have accessible and convenient ways to make payments. Maintain accurate records to meet statutory and service-wide reporting requirements relating to performance. Proactively monitor and report to the Head of Income and Financial Inclusion on service delivery, performance indicators and targets. Share knowledge, learning and best practice across the team and maintain up-to-date knowledge of procedures and housing legislation. Contribute to customer consultation, involvement and participation to support continuous improvement in service standards. Ensure compliance with Health and Safety responsibilities relevant to the role. Deputise for the Head of Income and Financial Inclusion when appropriate. Undertake any other duties commensurate with the responsibilities of the role. Personal Requirements: Relevant Housing qualification or working towards a recognised qualification, such as CIH accreditation or a professional body qualification. Experience of managing and developing staff. Knowledge of public sector housing and housing law. Detailed knowledge of rent arrears issues and recovery processes. Demonstrable experience of working within a social housing environment in a similar or related role. Detailed knowledge of housing and welfare benefits. Working Hours: 36 hours per week, Monday to Friday. Pay: £36.08 per hour. Please note this role is within the scope of IR35.

We are very pleased to be working alongside our client on an exclusive agency basis as they seek to recruit a Housing Manager to take over the position from a long term staff member who is soon to retire. Housing Manager Haywards Heath with parking available for all staff on site Full time permanent role - Monday - Thursday (Apply online only) and Friday (Apply online only). Office and site based role. Salary 45000 (could be slightly higher depending on experience) plus very good all round company benefits, including private health insurance after successful completion of the probationary period, good pension scheme, 30 days holiday plus all bank holidays and Christmas shutdown! This is an excellent long term career opportunity for a candidate with a housing association or social housing background to work within a first class organisation. This role is a varied and autonomous position with real responsibility. The role - Housing Manager An excellent opportunity has arisen for an experienced Housing Manager to join a well-established and community-focused organisation. Reporting directly to the Chief Executive, you will take responsibility for the day-to-day management of housing services, ensuring a high-quality service is delivered to residents while maintaining compliance with housing regulations and best practice. This is a varied, hands-on role that would suit an experienced Housing Officer ready to step up or an established Housing Manager looking for a role within a smaller organisation where they can make a real impact. Company will pay for level 4 housing management qualification if not already held. Key duties and responsibilities Manage the day-to-day operations of the Housing Department. Lead on housing applications, assessments, allocations and lettings processes. Prepare and present applications at Lettings & Allocation Committee meetings. Conduct tenancy audits and annual resident visits. Visit new tenants and transfer applicants following tenancy commencement. Provide advice and support to residents, resolving tenancy-related queries and issues. Manage rent arrears and oversee arrears recovery procedures. Lead on Anti-Social Behaviour (ASB) case management and tenancy enforcement. Prepare documentation for any court proceedings and attend court hearings where required. Work closely with support agencies and external stakeholders to support residents. Liaise with the Property Services Manager regarding void properties, pre-void inspections and re-letting processes. Maintain accurate housing management records, databases and reporting systems. Complete statutory and regulatory returns Administer annual rent reviews and resident communications. Support wider operational and administrative activities across the organisation Experience, skills and competencies required: Previous experience within a Housing Association, Registered Provider or social housing environment. Strong knowledge of tenancy management, allocations, rent arrears and ASB management. Experience dealing with vulnerable residents and external support organisations. Good understanding of housing legislation and regulatory requirements. Experience preparing reports and attending formal meetings. Excellent communication and relationship-building skills. Competent IT skills The confidence to work autonomously and take ownership of a broad housing remit. For more information regarding this excellent Housing Manager opportunity, please apply now! Short-listing will take place soon - don't miss out! Wild Recruitment Ltd T/A First Recruitment Services is acting as an Employment Agency in relation to this vacancy. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job

We are very pleased to be working alongside our client on an exclusive agency basis as they seek to recruit a Housing Officer to take over the position from a long term staff member who is soon to retire. Housing Officer Haywards Heath with parking available for all staff on site Full time permanent role - Monday - Thursday (Apply online only) and Friday (Apply online only). Office and site based role. Salary 45000 (could be slightly higher depending on experience) plus very good all round company benefits, including private health insurance after successful completion of the probationary period, good pension scheme, 30 days holiday plus all bank holidays and Christmas shutdown! This is an excellent long term career opportunity for a candidate with a housing association or social housing background to work within a first class organisation. This role is a varied and autonomous position with real responsibility. The role - Housing Officer An excellent opportunity has arisen for an experienced Housing Manager to join a well-established and community-focused organisation. Reporting directly to the Chief Executive, you will take responsibility for the day-to-day management of housing services, ensuring a high-quality service is delivered to residents while maintaining compliance with housing regulations and best practice. This is a varied, hands-on role that would suit an experienced Housing Officer ready to step up or an established Housing Manager looking for a role within a smaller organisation where they can make a real impact. Company will pay for level 4 housing management qualification if not already held. Key duties and responsibilities Manage the day-to-day operations of the Housing Department. Lead on housing applications, assessments, allocations and lettings processes. Prepare and present applications at Lettings & Allocation Committee meetings. Conduct tenancy audits and annual resident visits. Visit new tenants and transfer applicants following tenancy commencement. Provide advice and support to residents, resolving tenancy-related queries and issues. Manage rent arrears and oversee arrears recovery procedures. Lead on Anti-Social Behaviour (ASB) case management and tenancy enforcement. Prepare documentation for any court proceedings and attend court hearings where required. Work closely with support agencies and external stakeholders to support residents. Liaise with the Property Services Manager regarding void properties, pre-void inspections and re-letting processes. Maintain accurate housing management records, databases and reporting systems. Complete statutory and regulatory returns Administer annual rent reviews and resident communications. Support wider operational and administrative activities across the organisation Experience, skills and competencies required: Previous experience within a Housing Association, Registered Provider or social housing environment. Strong knowledge of tenancy management, allocations, rent arrears and ASB management. Experience dealing with vulnerable residents and external support organisations. Good understanding of housing legislation and regulatory requirements. Experience preparing reports and attending formal meetings. Excellent communication and relationship-building skills. Competent IT skills The confidence to work autonomously and take ownership of a broad housing remit. For more information regarding this excellent Housing Officer opportunity, please apply now! Short-listing will take place soon - don't miss out! Wild Recruitment Ltd T/A First Recruitment Services is acting as an Employment Agency in relation to this vacancy. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job

Our client is seeking a dynamic and driven Housing Parking and Garages Manager to join their Housing team on a contract basis. This role is pivotal in managing and delivering the housing department's strategy for parking on estates. It encompasses leadership, estate management, and the effective utilisation of parking and garage resources to maximise income and service efficiency. Key Responsibilities: Manage the housing department's strategy for parking on estates, ensuring effective utilisation of parking and garage resources. Promote garage use to maximise income through robust account management and arrears collection. Develop, implement, and embed a continuous improvement culture relating to parking and garages. Progress the garage refurbishment programme and implement new Traffic Management Orders on Housing Estates. Be the main point of contact for all parking-related matters, providing expert advice and ensuring effective cross-departmental working. Accountable for maintaining high standards in garage management systems, including writing and reviewing procedures. Conduct regular team meetings and appraisals to ensure targets, service aims, and staff development needs are met. Monitor and resolve issues related to garage rent recovery, voids management, and complex repairs. Collaborate with various teams, including finance, repairs, and development, to ensure service delivery and address any operational challenges. Identify and implement IT and business solutions to improve service provision and monitor performance. Proactively seek revenue streams for underutilised parking and garage areas, negotiating with private companies as necessary. Handle customer interactions, including investigating complaints and ensuring continuous improvement in customer satisfaction. Job Requirements: Experience in estate management, with a focus on housing and parking services. Strong understanding of customer needs and the ability to define organisational business requirements. Excellent written and numerical skills, with proficiency in drafting reports, presentations, and handling budgets. Proficiency in housing management and rent recovery database systems, as well as Microsoft Office applications. Proven track record of removing barriers and achieving customer-focused services through effective stakeholder collaboration. Experience in performance management, KPI monitoring, and managing a dispersed workforce within a housing environment. Knowledge of relevant legislation impacting parking management within the housing sector. Understanding of relevant Health and Safety legislation in staff management, parking, and building contexts. If you have a passion for estate management and the skills to drive improvements in housing parking and garages, we encourage you to apply now for this unique opportunity with our client.

Location: Office-based, Monday-Friday (09:00-18:00) Overview My client is seeking an experienced Chartered Commercial Property Manager (MRICS) to join their growing team. This is a key role responsible for managing a diverse property portfolio (office, industrial, retail), optimising asset performance, and providing expert advice across the business. The successful candidate will combine strong technical surveying expertise with commercial awareness and a proactive approach to property and asset management. Key Responsibilities Take full responsibility for a portfolio of commercial properties, maintaining a detailed understanding of income, lease events, opportunities, and local market conditions. Apply high-level professional surveying skills as part of the commercial property team. Provide expert property and estate management advice to internal stakeholders across the business. Deliver a full range of property management services, including: Tenant liaison Accounts enquiries Rent arrears management Carry out regular site inspections and ensure assets are well maintained and compliant. Manage all day-to-day landlord and tenant matters, including: Lettings and leasing Rent reviews and lease renewals Assignments, sub-letting, and alterations Budgeting and financial forecasting Lead on letting vacant properties and minimising void periods. Manage and administer service charge budgets and recovery where applicable. Oversee refurbishment and improvement projects (capital and revenue), liaising closely with the building surveyor. Build and maintain strong working relationships with tenants, on-site staff, and internal teams. Support property acquisitions and disposals, including both planned and opportunistic transactions. Negotiate easements and wayleaves as required. Maintain accurate and up-to-date property records and database information. Manage vacant properties and sites pending development. Prepare and present reports covering key asset management areas such as: Voids Arrears Rent reviews Lease renewals Dilapidations Projects Contribute to the preparation and delivery of capital expenditure strategies. Candidate Requirements MRICS qualified (essential) Proven experience in commercial property management Strong working knowledge of landlord & tenant matters and lease structures Excellent negotiation and communication skills Commercially astute with a proactive and solutions-driven approach Ability to manage multiple assets and projects simultaneously Strong organisational skills and attention to detail This is a great chance for a property manager looking If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

We are AMS. We are a global total workforce solutions firm; we enable organisations to thrive in an age of constant change by building, re-shaping, and optimising workforces. Our Contingent Workforce Solution (CWS) is one of our service offerings; we act as an extension of Rolls-Royces' recruitment team and provide professional interim and temporary resources. We are looking for a Customer Supply Chain Delivery Lead for a 12-month contract based in Solihull on behalf of Rolls-Royce who develop cutting-edge technologies that deliver clean, safe and competitive solutions to meet the planet's vital power needs. Please note this position is going to be hybrid with a mix of 3 days working from the office and the remaining days working from home. Purpose of the Role: Working within the Procurement team, responsible for ensuring the planning and on time delivery of a defined portfolio of parts across the full product lifecycle - including but not limited to NPI, production, transfers, reactivations and supply chain design. Be the first point of contact with regards to delivery for the external supply chain and internal stakeholders, ensuring strong relationship management. Responsible for driving adherence to the commitment accepted plan with suppliers, by proactively identifying and working with the relevant stakeholders in addressing and resolving risks which would impact delivery and inventory performance. To be ERP process and system compliant, ensuring SAP data integrity. What you'll do: Regular and accurate management of the Executive System schedule to ensure correct demand flow down to suppliers and delivery commitments/forecasts to Rolls-Royce Robust monitoring and execution of system exception messages and supplier feedback on production status Leading Orderbook Reviews to the required standard confirming that suppliers have the required capacity, material and production schedule to ensure a forward-looking plan that support customer requirements Own the capacity statement for the supplier(s), regularly updating to reflect tactical short-term interventions and medium to long term strategic plans. Assess that the supplier(s) has the necessary planning capacity to support customer requirements Use planning and control tools and internal customer feedback to anticipate and plan for gaps in delivery, manage/Communicate issues impacting delivery Regularly visit suppliers to understand their working practices, production facilities/capabilities and current status to agreed plans and identify where risks could occur Work with other functions to ensure items which could impact on a suppliers' ability or willingness to deliver are resolved, including but not limited to invoice clearance, commercial disputes, technical/quality queries or insufficient purchase order coverage The robust monitoring and execution of system exception messages and supplier feedback on production status Ensure root cause is understood and Problem Follow Up completed through the appropriate problem resolution tools Create and execute (forecast) arrears recovery plans for parts/suppliers who are behind plan, utilising an appropriate suite of planning and control tools Implement appropriate governance and monitoring of supplier recovery plans, ensuring they remain on track Support supplier business and scorecard reviews Assess and improve supply Planning and Control capability using the Supplier Planning Assessment (SPA) Support New Product Introduction (NPI) and reactivation processes to ensure product is sourced appropriately and on time to meet customer requirements. Owning APQP elements relevant to the role and working as part of the cross functional IPT (where appropriate) leading on P&C functional specific tasks Accountable for supplier commit/accept response to Demand change through SORB or other demand change processes Complete analysis work of load changes including, rate comparisons, scenario planning, inventory impact, load and capacity impact Ensure suppliers understand and take necessary actions following commit/accept process to ensure readiness for Delivery Leads Rolls-Royce Delivery reviews through provision and presentation of supply recovery plans and agreed review presentation documents Responsible for ERP Compliance for supplier(s) Working with relevant stakeholders, suppliers and third-party service providers on resolution of Stock in Transit, GRIP & NCR Stock Inventory management including the return, re-supply and verification of Stock at Vendor & Free Issue Material Accountable for inventory budget and forecast within their parts and impact of planning / scheduling decisions taken, SAP updated in line with plan. Ensure any buffering defined through the planning model is appropriate to support customer delivery and controlled. Manage the supply plan to optimise inventory, balancing customer delivery protection with cash impact. Maintain and communicate an inventory plan for the plant or suppliers. Ensure any excess inventory is authorised through EIA. Ensure SAP master data and static settings are up to date for allocated part numbers/plants (for example, including but not limited to PDT, lot sizes and quota arrangements) The skills you'll need: Manufacturing background (complex markets) Competent user in SAP - Vendor management functionality Good level of Excel skills (Pivot tables, Vlookups) Orderbook management experience Supply chain risk management experience It would be advantageous to be able to read engineering drawings Next steps We will only accept workers operating via an Umbrella or PAYE engagement model. If you are interested in applying for this position and meet the criteria outlined above, please click the link to apply and we will contact you with an update in due course. AMS, a Recruitment Process Outsourcing Company, may in the delivery of some of its services be deemed to operate as an Employment Agency or an Employment Business.

Mental Health Recovery Worker Salary £24,251 - £25,527 Location Portsmouth Permanent, Full Time 6 week rota including early, mid and late shifts Portsmouth MH Serv Lot 1 - Outram provides supported accommodation for up to 12 adults, who have mental ill health and alcohol / substance misuse needs. Our clients have a mix of medium to high support needs and this service provides 24/7 support across two houses next door to each other. Our aim is to support clients to develop life skills to enable them to achieve their goals, gain independence and move on to safe and secure accommodation. We are looking for a Mental Health Recovery Worker to be part of a small team that works collaboratively with clients to help them achieve positive outcomes. If you love working with people and are looking for a role where you can make a real difference in the lives of those you support, then this is the role for you! The role As our Mental Health Recovery Worker, you will lead on the case management of clients and be part of a team that supports them in keeping them safe and helping them achieve their goals. You ll provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. You will produce and regularly review comprehensive client-based risk assessments along with engaging with local authorities, health providers and other agencies, creating and maintaining constructive working relationships to maximise the opportunities available to clients. You ll lead on client activities to help them gain practical life skills and encourage their engagement with the running of the service. Helping our client s to manage their finances, pay rent, manage arrears and access benefits will also form part of your role and you will provide encouragement as well as signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering. Further information: This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role. This role will require a full drivers licence and access to a vehicle This role will require you to work flexibly across several sites This role will require you to work with clients on a one-to-one basis This role will require you to early, mids and lates on a 6-week rotation This role will require you to lone work Our ideal candidate will have: Strong communication skills, both verbal and written Clear verbal and written English Good working knowledge of Microsoft Outlook, Excel and Word plus keyboard skills for data inputting A confident and assertive manner Ability to self-motivate as you will work on your own Effective team working Ability to respond calmly to crisis Deal promptly with and effectively react to challenging situations Have an interest and genuine concern for homelessness and related issues Desirable Criteria: Experience of managing a caseload of clients Understanding of the complex support needs of people experiencing homelessness or those with complex needs Knowledge of voluntary and statutory agencies, housing regulations and the benefits system Understanding of risk assessment and person-centred, outcomes-based delivery We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible.

Housing & Tenancy Support Worker LOCATION: Bristol HOURS: Mon - Fri 9-5 27.5 SALARY: £25,837.50 per year DURATION: Temp to Perm Our client, a leading provider of compassionate complex mental health support, is seeking a dedicated Compliance & Housing Support Worker to join their dynamic team. In this role, you will play a vital part in ensuring the highest standards of compliance and housing assistance for our valued residents. Highlights of the Role: Closely support those with complex mental health to manage their tenancies, providing a stable platform for their recovery & their journey to regain their independence. Give back to the community by supporting those adversely affected by complex mental health issues. Preferred Requirements: Manage rent recovery & service charge arrears for tenants and former tenant, from early intervention through to enforcement action, including the preparation of and presenting of court applications. Assist the Management Team in the implementation and review of policies and procedures including Rent Arrears, Mutual Exchanges, Transfer Allocations and and ASB Support tenants to move via mutual exchange, private rented and local authority choice-based lettings schemes. Work with teams & tenants to ensure tenancy management and signpost where necessary. Work to find resolutions for tenancy management challenges, including safeguarding, anti-social behaviour, tenancy breaches and tenancy queries. To regularly review tenants' circumstances and make recommendations in respect of future housing options Manage reports of ASB to find most peaceful resolution and minimise escalation where possible. Preferred Qualifications: Relevant degree or equivalent qualification in a related field, such as social work, housing management, or compliance. Previous experience in the care or housing sector, with a deep understanding of the unique needs and challenges faced by our residents. Strong organizational and time management skills, with the ability to prioritise tasks and meet deadlines effectively. You will receive from BRC: Dedicated, experienced consultants that specialise in supported housing recruitment Temp to perm opportunities available. Competitive rates of pay (PAYE & Umbrella on offer) 24/7 support for relief workers - out of hours numbers FREE online training courses available Pension scheme contributions. For more information on this scheme focused role please contact Phoebe Orchard on or send an up to date CV to