18 jobs found

Commercial Claims Handler / Claims Executive Location: South West London - (Hybrid - 3 days office/client visits) Salary: £30,000 - £60,000 DOE Benefits: Hybrid working Fully funded CII support Ongoing technical development and mentoring Private medical support Employee Assistance Programme Wellbeing initiatives Collaborative team environment About the Company: Our client is a well-established, growing independent commercial insurance broker that forms part of a major international insurance group. Having built an excellent reputation for client service across the commercial insurance market, they continue to win significant new business and invest in their specialist teams. Following continued growth, they're looking to strengthen their Commercial Claims team with either an experienced Claims Handler or a more client-facing Claims Executive. The role can be shaped around the right individual, offering genuine autonomy, career development and exposure to a varied portfolio of commercial clients. Role Summary: This is an opportunity to join a highly regarded commercial claims team where you'll play an important role in delivering exceptional service to a broad portfolio of corporate and SME clients. Whether your strengths lie in managing a busy claims caseload or acting as the dedicated claims contact for a portfolio of clients, you'll work across a diverse range of commercial risks while becoming a trusted adviser throughout the claims process. The team prides itself on delivering outstanding client outcomes and is looking for someone who shares that mindset, someone proactive, collaborative and genuinely passionate about providing an excellent claims experience. Key Responsibilities: Manage commercial insurance claims from first notification through to settlement across a broad range of commercial risks. Build trusted relationships with clients, insurers, loss adjusters and third parties to deliver positive claims outcomes. Review policy cover, negotiate settlements and provide technical guidance throughout the claims lifecycle. Support clients with complex claims, ensuring clear communication and proactive case management. Identify claims trends and contribute towards improving service delivery and client risk management. Attend client meetings where required, providing technical claims expertise and strengthening long-term relationships. Requirements: Previous experience handling commercial insurance claims Experience gained within a broker, insurer or loss adjusting environment is welcomed Good knowledge across commercial classes such as Property, EL, PL and wider commercial claims, less relevant are the motor and financial lines areas Strong client communication and relationship management skills Organised with the ability to manage multiple priorities A proactive approach with a genuine desire to deliver outstanding customer service Comfortable working collaboratively within a close-knit team Acturis experience would be advantageous but is not essential CII qualified or working towards qualifications is beneficial but not essential If this role isn't quite right, it's still worth speaking to one of our specialist team-we may be working on something that hasn't hit the market yet. Related Job Titles: Commercial Claims Handler Claims Executive Senior Claims Handler Commercial Claims Executive Corporate Claims Handler

Our client is looking to recruit a Senior Casualty / Liability Claims Handler within their Liability team in Manchester on a Hybrid basis. You will use your technical knowledge and experience to proactively investigate liability claims for Employers & Public Liability and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout. The role requires you to investigate and settle (as required) liability claims, covering legal/policy liability and quantum, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements.Interested applicants should apply online or forward their CV's to Craig Dyson at Exchange Street Claims / Job Ref: CD272. For all other vacancies, take a look at our website - exchange-street.co.uk

Your new company A well-established organisation is seeking a Senior Claims Handler to join its Legal Services team. This is an excellent opportunity for an experienced claims professional to manage a varied caseload while providing technical guidance and support across the wider team. Your new role Manage claims from initial assessment through to conclusion. Assess claims in line with internal procedures and regulatory requirements. Review documentation and gather additional information where required. Communicate claim decisions clearly and professionally. Provide guidance and support to customers, colleagues and external stakeholders. Interpret policies and ensure accurate application of terms and conditions. Appoint and liaise with legal representatives where appropriate. Review costs and escalate complex matters when required. Maintain accurate records and ensure compliance at all times. Support and mentor junior team members, sharing technical expertise and best practice. What you'll need to succeed Previous experience in a claims handling or case management environment. Experience working within a regulated environment. Strong organisational skills and ability to manage competing priorities. Excellent written and verbal communication skills. Strong customer service and stakeholder management abilities. Confident decision-maker with excellent attention to detail. Ability to work independently and as part of a team. Strong IT skills, including experience using case management systems What you'll get in return Salary of 30,000- 32,000 per annum. Hybrid working with 2 days in the Bradley Stoke office. 35-hour working week. Monday to Friday, 09:00-17:00. 25 days annual leave plus bank holidays. Pension scheme with employer contributions. Life assurance cover. Employee wellbeing support services. Access to retail discounts and employee benefits. Ongoing training and career development opportunities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Job Title: Senior Claims Handler Location: Liverpool Salary: £31,831 Plus up to £2,500 performance related bonus per annum, once established within your role Job Type: Full Time, Permanent Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm(on a rota basis), plus 1 in 5 Saturdays 9:00am to 17:00pm We are looking for experienced claims handlers who want to go beyond managing claims to truly make a difference. As a Senior Claims Handler, you'll take ownership of claims from start to finish, making confident decisions and delivering better outcomes for our customers. This is a role for someone who doesn't just follow process but improves it. Someone who takes pride in solving problems, supporting others, and leaving every claim in a better place than they found it. What you will be doing: Managing customers claims from first notification of loss through to settlement Making fair, timely and confident decisions Reducing customer effort at every stage of the journey Communicate with clarity Minimising hand-offs and creating seamless customer experiences Supporting and coaching colleagues, sharing your expertise Identifying opportunities to improve how we work and deliver good customer outcomes Consider the commercials when settling the claim What we're looking for: Has experience handling insurance claims Takes ownership and sees things through to completion Builds trust through clear and effective communication Thinks commercially while always doing the right thing for the customer Proactively solves problems rather than waiting for direction Enjoys supporting others and sharing knowledge Is curious and driven to improve processes and customer outcomes Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Senior Insurance Claims Executive, Senior Claims Account Manager, Senior Claims Handler, Senior Customer Claims Handler, Senior Claims Assistant may all be considered.

The successful candidate will work closely with the Claims Director to support the technical progression of claims handlers and help achieve technical excellence in line with client SLAs. You will be responsible for the supervision of technical performance of the property claims handling team, act as a referral point, training, conduct technical audits, identify claims with financial risk or exposure and manage effectively whilst keeping up to date with all relevant, existing, and new legislation, case law and industry standards. In addition, the Claims Team Leader will handle a caseload of complex claims and complaints. Required Skills & Competencies Proven experience as a Senior Claims Handler or Team Leader Previous experience supervising or mentoring staff Strong understanding of General Insurance, preferably in property and home emergency Excellent communication and leadership skills Ability to manage performance and motivate a team Strong decision-making and problem-solving abilities High attention to detail and quality standards Confident using claims systems and Microsoft platforms Interested applicants should apply online or forward their CV's to Craig Dyson at Exchange Street Claims / Job Ref: CD276. For all other vacancies, take a look at our website - exchange-street.co.uk

Role: Senior Claims Handler Location: Bristol (BS32) Hybrid Working: 2 days office 3 days home Hours: Monday-Friday 09:00am-17:00pm Salary: Up to £35,000 DOE+ bonus + great benefits This is an exciting opportunity for an experienced Senior Claims Handler to join my client, as their claims team is growing. Working as part of a team of 8 the role is hybrid working based in Bristol. Do you have experience working in Insurance Claims? Ideally looking after legal expenses Have you worked within Personal Injury, Employment, Property or Consumer insurance claims? Are you highly organised, detail-focused and do you enjoy managing cases from start to finish? You'll be responsible for managing legal expenses insurance claims from initial assessment through to conclusion, ensuring customers receive an exceptional service while maintaining compliance with regulatory requirements, policy terms, and internal procedures. You'll work closely with clients, solicitors, insurers, brokers, and corporate partners, playing a key role in delivering a high-quality claims service and supporting the continued success of our Legal Services operation. Do you have excellent communication skills, a professional telephone manner and the ability to manage competing priorities within a fast-paced environment. The Role as a Senior Claims Handler You will be responsible for managing claims from initial notification through to conclusion, ensuring all claims are handled efficiently, accurately and in line with regulatory and company requirements. As well as Provide guidance and support to Claim Handlers where necessary to assist in the smooth running of the department. Working closely with the team, customers, solicitors and key stakeholders, you'll play a vital role in delivering an outstanding claims experience while protecting both client and business interests. Key Responsibilities of the Senior Claims Handler Review and assess legal expenses insurance claims to ensure they meet policy criteria. Refer eligible claims to panel solicitors in accordance with policy terms. Agreeing the appointment of solicitors and authorising initial indemnity limits. Decline claims where policy conditions are not met. Manage customer expectations throughout the claims journey, providing clear guidance on processes and timescales. Review client documentation and identify any additional information required to progress claim assessments. Maintain technical knowledge by taking ownership of continual professional development. Provide accurate policy guidance and support to clients, colleagues, corporate partners and solicitors. Build and maintain strong working relationships with the team, clients, panel solicitors and corporate partners. Ensure authorised costs and claim accruals are updated accurately to reflect risk exposure. Manage billing processes across legal expenses insurance products, including reconciliation of data and timely payment processing. Review invoices received and challenge costs where appropriate. Ensure all activities are completed in line with internal procedures, company policies and regulatory requirements. About You Previous experience within legal expenses insurance products for home or motor insurance would be advantageous, but is not essential, as full training will be provided. Do you have: Strong organisational skills and the ability to manage your own workload with minimal supervision. Excellent written and verbal communication skills. A professional and confident telephone manner. Good IT skills, including Microsoft Office applications. An understanding of Data Protection regulations and general compliance requirements. The ability to work effectively as part of a team whilst also using your own initiative. Experience working to deadlines within a regulated environment. Commercial awareness and sound decision-making skills. A minimum of 6 months' experience within a regulated claims environment is desirable. The role offers a great salary and company bonus scheme + Hybrid working (2 days office / 3 days home) Share Scheme Car Scheme 25 Days Holiday plus Bank Holidays Pension Scheme Life Insurance Retail Discount Portal offering savings with thousands of retailers Please follow the link for this Senior Claims Handler role based in Bristol . Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.

Our client is looking to recruit a Senior Casualty / Liability Claims Handler within their Liability team in Manchester on a Hybrid basis. You will use your technical knowledge and experience to proactively investigate liability claims for Employers & Public Liability and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout. The role requires you to investigate and settle (as required) liability claims, covering legal/policy liability and quantum, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements. Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/(url removed) Job Ref: CD272. For all other vacancies, take a look at our website - (url removed)

Our client is looking to recruit a Senior Casualty / Liability Claims Handler within their Liability team in Manchester on a Hybrid basis. You will use your technical knowledge and experience to proactively investigate liability claims for Employers & Public Liability and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout. The role requires you to investigate and settle (as required) liability claims, covering legal/policy liability and quantum, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements. Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed) / (url removed) - Job Ref: (phone number removed)i. CD-35. For all other vacancies, take a look at our website - (url removed)

Advancing People - Recruitment Specialists are now recruiting for a Claims, Team Lead to join a VC Backed Tech company who are using AI to help insurers process Claims who are opening an office in Dallas. (Currently have offices in London, Dublin & New York) Claims Team Lead - Property, Auto or General Liability Our client have raised $16M+ , and already manage claims for 30+ insurers across more than $200M in insurance premiums with aggressive growth plans. As a Claims, Team Lead you will lead, coach, train and develop a team of around 4-5 Claims Handlers, this role is ideal for either - An existing Claims Lead or a strong Claims Handler who is ready to step up into a Leadership post. Roles & Responsibilities: Lead and line-manage a team of Claims Handlers (4 to 5) Drive performance across quality, productivity, and customer satisfaction Manage workflow allocation and team capacity Review claims quality and coach team members to improve Maintain oversight of the claims portfolio and escalate risks early Personally handle a small portfolio of claims to stay technically sharp Person Specification: 3+ years of claims experience - Property, Auto or GL. Currently works as a Senior Claims Handler, Complex Claims Handler, Claims Manager or Claims Team Lead Strong organisation and ability to prioritise independently Comfortable using data to make decisions Team-oriented, hardworking, and ambitious Experience leading, mentoring, or coaching others is a plus This is a full time Permanent position offering an annual salary of up to $120,000 + 15% + Equity as well as very attractive company benefits. The role offers full flexibility to work from home in the Dallas area. Advancing People - The Recruitment Specialist Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.

Claims Handler 27,000 - 35,000 depending on experience Chelmsford, Essex, Monday - Friday, 09:00 - 17:00 Benefits On-site parking 25 days holiday plus bank holidays Frequent socials, including Summer and Christmas parties Environmentally conscious - you'll be supplied with sustainable products Company lunches Excellent progression opportunities Opportunity to participate in local fundraising Long service awards Amazing in-house training The company Office Angels are truly delighted to be recruiting for this exciting and fast-paced position. Due to continuous growth, a well-established and professional company based in Chelmsford are looking for a Claims Adjuster to support their growing claims department. You will be based in their bight and open head office and will need be organised, proactive and have great communication skills. This is a great opportunity for someone to progress in their career and have the opportunity to learn from experienced senior members of staff as well as colleagues. Duties Deliver a high standard of claims handling by managing third-party claims from initial notification through to final resolution. Conduct thorough investigations and resolve claims efficiently, professionally, and within expected timeframes. Provide a high-quality service that aligns with internal procedures and service level agreements, ensuring minimal financial leakage. Assess and quantify personal injury claims and related financial losses, such as loss of earnings and care costs, with accuracy. Maintain precise and up-to-date records within the Claims Management System. Ensure all claim reserves, payments, and Large Movement Reports are calculated and recorded in line with company policies. Prioritise workload effectively to manage customer expectations and address any disputes that may arise during the claims process. Monitor and uphold productivity, service quality, and performance standards consistently. Take ownership of personal development by identifying training needs and pursuing relevant learning opportunities. Support internal and external audits by providing accurate and timely information as required. Participate in internal and client-facing review meetings when appropriate. Embrace and contribute positively to change initiatives within the claims handling team. The ideal candidate Previous experience working within claims Capable of investigating and negotiating liability disputes Capable of accurately assessing General Damages Excellent written and verbal communication skills Have strong attention to detail A willingness to learn A proactive mindset Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

We have an opportunity for a talented Senior Property Claims Handler to join a highly successful Commercial Claims team in Manchester. You ll work alongside designated adjusters to achieve successful conclusion of allocated claims. The role is a technical assistant role, designed to support the adjuster s work throughout the handling of these claims. As a senior handler, you ll also be responsible for managing other claims technicians, helping run the office and general support to the region. We are looking for someone with proven experience in commercial property claims, an understanding of material damage and business interruption, and excellent operational, analytical and negotiation skills. Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed)/ (url removed) Job Ref: CD-172. JA Ref:(phone number removed). For all other vacancies, take a look at our website - (url removed)

Senior Recovery Handler Location: Warrington (Hybrid working available after successful probation) Hours: Monday to Friday, with a 1-hour lunch break. Choose between 35 or 40 hours per week. Salary: £30,000 - £33,000 (depending on contracted hours) MPJ Recruitment are proud to be working with the UK's leading specialist insurance claims funding partner for the bodyshop industry. They work alongside repairers across the UK, providing innovative funding solutions that keep their businesses moving while delivering exceptional service to customers and insurer partners. Make an Impact Every Day We're looking for a proactive and driven Senior Recovery Handler to join our clients growing team. If you enjoy solving problems, building strong relationships, and seeing the direct results of your work, this could be the perfect opportunity. In this role, you'll take ownership of complex recovery cases, working closely with insurers, customers, and colleagues to overcome challenges and secure outstanding payments. You'll play a key role in improving recovery performance, reducing payment delays, and helping the business achieve its financial goals. What You'll Be Doing Take ownership of a portfolio of recovery cases, managing them proactively from start to finish. Investigate payment delays, identify the root cause, and drive swift resolutions. Build positive relationships with insurers, customers, and internal teams to remove barriers and secure payments. Confidently manage complex recovery cases, using your judgement to resolve issues and escalate only when necessary. Prioritise your workload effectively to ensure all actions are completed accurately and within agreed timescales. Analyse recovery activity, system data, and trends to identify opportunities for improvement and reduce future delays. Demonstrate resilience and determination when pursuing outstanding payments while maintaining a professional and customer-focused approach. Be flexible and willing to support the wider team as business needs evolve. What We're Looking For You'll be someone who: Has previous experience in recoveries, collections, insurance, or a similar role. Is an excellent communicator with strong negotiation and relationship-building skills. Enjoys solving problems and taking ownership of challenging situations. Can work independently while managing competing priorities. Is highly organised, resilient, and results-driven. Has strong attention to detail and a continuous improvement mindset. What You'll Receive Competitive pension scheme 22 days' annual leave, increasing to 27 days with length of service, plus your birthday off Flexible pick-and-mix benefits, including private healthcare options Tailored learning and development opportunities to support your career Monthly team lunches and regular social events Employee recognition programmes celebrating outstanding achievements Employee Assistance Programme with free counselling and wellbeing support Fantastic onsite facilities at our Warrington office Hybrid working following successful completion of probation Most importantly, you'll be joining a supportive team where your contribution is recognised, your development is encouraged, and you'll have the opportunity to make a real difference every day. Interested in finding out more information? Click Apply today!

Our client is looking to recruit a Senior Casualty / Liability Claims Handler to work on a remote / home working basis. You will use your technical knowledge and experience to proactively investigate liability claims for Employers & Public Liability (injury and TPPD) and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout. The role requires you to investigate and settle (as required) liability claims, covering legal/policy liability and quantum, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements.

Job Title: Senior Claims Handler Location: Liverpool Salary: 31,831 Plus up to 2,500 performance related bonus per annum, once established within your role Job Type: Full Time, Permanent Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm(on a rota basis), plus 1 in 5 Saturdays 9:00am to 17:00pm We are looking for experienced claims handlers who want to go beyond managing claims to truly make a difference. As a Senior Claims Handler, you'll take ownership of claims from start to finish, making confident decisions and delivering better outcomes for our customers. This is a role for someone who doesn't just follow process but improves it. Someone who takes pride in solving problems, supporting others, and leaving every claim in a better place than they found it. What you will be doing: Managing customers claims from first notification of loss through to settlement Making fair, timely and confident decisions Reducing customer effort at every stage of the journey Communicate with clarity Minimising hand-offs and creating seamless customer experiences Supporting and coaching colleagues, sharing your expertise Identifying opportunities to improve how we work and deliver good customer outcomes Consider the commercials when settling the claim What we're looking for: Has experience handling insurance claims Takes ownership and sees things through to completion Builds trust through clear and effective communication Thinks commercially while always doing the right thing for the customer Proactively solves problems rather than waiting for direction Enjoys supporting others and sharing knowledge Is curious and driven to improve processes and customer outcomes Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone 750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgement Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Senior Insurance Claims Executive, Senior Claims Account Manager, Senior Claims Handler, Senior Customer Claims Handler, Senior Claims Assistant may all be considered.

Role: Senior Claims Handler Location: Bristol (BS32) Hybrid Working: 2 days office 3 days home Hours: Monday-Friday 09:00am-17:00pm Salary: Up to 35,000 DOE+ bonus + great benefits This is an exciting opportunity for an experienced Senior Claims Handler to join my client, as their claims team is growing. Working as part of a team of 8 the role is hybrid working based in Bristol. Do you have experience working in Insurance Claims? Ideally looking after legal expenses Have you worked within Personal Injury, Employment, Property or Consumer insurance claims? Are you highly organised, detail-focused and do you enjoy managing cases from start to finish? You'll be responsible for managing legal expenses insurance claims from initial assessment through to conclusion, ensuring customers receive an exceptional service while maintaining compliance with regulatory requirements, policy terms, and internal procedures. You'll work closely with clients, solicitors, insurers, brokers, and corporate partners, playing a key role in delivering a high-quality claims service and supporting the continued success of our Legal Services operation. Do you have excellent communication skills, a professional telephone manner and the ability to manage competing priorities within a fast-paced environment. The Role as a Senior Claims Handler You will be responsible for managing claims from initial notification through to conclusion, ensuring all claims are handled efficiently, accurately and in line with regulatory and company requirements. As well as Provide guidance and support to Claim Handlers where necessary to assist in the smooth running of the department. Working closely with the team, customers, solicitors and key stakeholders, you'll play a vital role in delivering an outstanding claims experience while protecting both client and business interests. Key Responsibilities of the Senior Claims Handler Review and assess legal expenses insurance claims to ensure they meet policy criteria. Refer eligible claims to panel solicitors in accordance with policy terms. Agreeing the appointment of solicitors and authorising initial indemnity limits. Decline claims where policy conditions are not met. Manage customer expectations throughout the claims journey, providing clear guidance on processes and timescales. Review client documentation and identify any additional information required to progress claim assessments. Maintain technical knowledge by taking ownership of continual professional development. Provide accurate policy guidance and support to clients, colleagues, corporate partners and solicitors. Build and maintain strong working relationships with the team, clients, panel solicitors and corporate partners. Ensure authorised costs and claim accruals are updated accurately to reflect risk exposure. Manage billing processes across legal expenses insurance products, including reconciliation of data and timely payment processing. Review invoices received and challenge costs where appropriate. Ensure all activities are completed in line with internal procedures, company policies and regulatory requirements. About You Previous experience within legal expenses insurance products for home or motor insurance would be advantageous, but is not essential, as full training will be provided. Do you have: Strong organisational skills and the ability to manage your own workload with minimal supervision. Excellent written and verbal communication skills. A professional and confident telephone manner. Good IT skills, including Microsoft Office applications. An understanding of Data Protection regulations and general compliance requirements. The ability to work effectively as part of a team whilst also using your own initiative. Experience working to deadlines within a regulated environment. Commercial awareness and sound decision-making skills. A minimum of 6 months' experience within a regulated claims environment is desirable. The role offers a great salary and company bonus scheme + Hybrid working (2 days office / 3 days home) Share Scheme Car Scheme 25 Days Holiday plus Bank Holidays Pension Scheme Life Insurance Retail Discount Portal offering savings with thousands of retailers Please follow the link for this Senior Claims Handler role based in Bristol . Disclaimer CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.

If you have at least 3 years experience managing Motor Insurance claims for an Insurer, broker or in accident management this brilliant new role could be right for you with a solid salary, bonus scheme, progression paths and comprehensive benefits. You must be experienced enough to assess liability and determine the most appropriate intervention strategy by working closely with customers, third-party insurers, solicitors, repairers, credit hire organisations taking ownership of the claims cradle to grave. This role won't suit unless you have worked in Motor Insurance claims. As a Senior Claims Handler, you will play a key role in delivering outstanding customer outcomes from the very first point of contact. You will investigate motor incidents, establish the facts, assess liability, and identify the most effective route to resolution for both our policyholders and third parties. Through non-fault and third-party capture strategies, you will take ownership of claims from notification through to settlement, managing repairs, mobility solutions, total loss claims, recovery actions, and cash settlements. This is an opportunity to make a real difference to customers by providing expert guidance, resolving claims effectively, and ensuring every interaction delivers a positive experience. You will need to show a little flexibility with the hours you can work, your week will be 37.5 hours and some days you will start/end earlier on a rota plus one in 5 Saturdays in lieu of a week day off. If you have the required Motor Insurance experience apply today for a full job spec and immediate interview.

Senior Employment Lawyer Bristol Salary up to 65k D.O.E Yolk Recruitment is supporting a highly regarded national law firm with the recruitment of an experienced Senior Employment Lawyer. This is an excellent opportunity for an employment law specialist to join an established team handling a varied caseload on behalf of individuals, businesses, insurers and institutional clients. As a Senior Employment Lawyer, you will provide strategic, technical and practical guidance across a broad range of employment law matters. You will work closely with the Group Leader, Partner and other experienced lawyers, helping to maintain high technical standards while delivering practical and commercially focused advice. Flexible hybrid working available. Applications are welcomed from candidates seeking either full-time or part-time opportunities. This is what you will be doing Your duties and responsibilities will include:- Providing strategic, technical and practical guidance across complex employment law matters. Managing and advising on claimant and respondent employment cases, including insurance-backed litigation. Supporting colleagues with technical queries, case strategy and best practice. Building strong relationships with individual, business and insurer clients while providing excellent client service. Working closely with senior stakeholders to maintain high standards across the employment law team. The experience you will bring to the team You will bring the following experience to the Employment team:- Qualification as a Solicitor, CILEX Lawyer or equivalent legal professional. Extensive experience handling a broad range of contentious and non-contentious employment law matters. Strong knowledge of employment legislation, tribunal procedure and technical employment law issues. Experience working with lay clients, businesses, insurers or defendant insurer claims handlers. The ability to manage complex litigation, work under pressure and meet demanding deadlines. This is what you will get in return Excellent annual leave entitlement and company sick pay. Pension membership, life insurance and discounted insurance products. Membership of a health cash plan, online GP appointments and physiotherapy support. Gym, lifestyle and season ticket discounts. Professional membership support and access to structured development opportunities. Personal development plans, mentoring and transparent career progression routes. Employee recognition, referral and long-service award schemes. Cycle-to-work and wider wellbeing initiatives. Are you up to the challenge? If you're a Senior Employment Lawyer ready to take the next step in your career, we'd love to hear from you. Apply today or get in touch to find out more. All enquiries will be handled in the strictest confidence by Yolk Recruitment. If you are looking to pursue the next step in your career with a highly regarded law firm, we encourage you to apply by contacting Oliver Coodye on (phone number removed) or alternatively send your CV Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work. Please note, whilst we do our best to contact all candidates, due to the high number of applications we receive we cannot guarantee this for every role. If you have not heard anything from us within 7 days of applying - then unfortunately you have been unsuccessful. Please keep an eye on our website for more opportunities.

Title: Claims Handler Location: Chelmsford Salary: 27,000 - 35,000 depending on experience Days/ Hours of work: Monday - Friday, 09:00 - 17:00 Benefits On-site parking 25 days holiday plus bank holidays Frequent socials, including Summer and Christmas parties Environmentally conscious - you'll be supplied with sustainable products Company lunches Excellent progression opportunities Opportunity to participate in local fundraising Long service awards Amazing in-house training The company Office Angels are truly excited to be recruiting for this exciting and fast-paced position. Due to continuous growth, a well-established and professional company based in Chelmsford are looking for a Claims Handler to support their growing claims department. You will be based in their bight and open head office and will need be organised, proactive and have great communication skills. This is a great opportunity for someone to progress in their career and have the opportunity to learn from experience senior members of staff as well as colleagues. Duties Deliver a high standard of claims handling by managing third-party claims from initial notification through to final resolution. Conduct thorough investigations and resolve claims efficiently, professionally, and within expected timeframes. Provide a high-quality service that aligns with internal procedures and service level agreements, ensuring minimal financial leakage. Assess and quantify personal injury claims and related financial losses, such as loss of earnings and care costs, with accuracy. Maintain precise and up-to-date records within the Claims Management System. Ensure all claim reserves, payments, and Large Movement Reports are calculated and recorded in line with company policies. Prioritise workload effectively to manage customer expectations and address any disputes that may arise during the claims process. Monitor and uphold productivity, service quality, and performance standards consistently. Take ownership of personal development by identifying training needs and pursuing relevant learning opportunities. Support internal and external audits by providing accurate and timely information as required. Participate in internal and client-facing review meetings when appropriate. Embrace and contribute positively to change initiatives within the claims handling team. The ideal candidate You'll have experience working within claims You'll be capable of investigating and negotiating liability disputes You'll be capable of accurately assessing General Damages You have excellent written and verbal communication skills You have strong attention to detail You have a willingness to learn You have a proactive mindset Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.