6965 jobs found

Location: Maidstone Rate: £20.00 - 22.00 per hour depending on experience Contract: Freelance Duration: 3 months The Opportunity We are currently seeking an experienced Document Controller to join our client's head office team and provide document control support across a number of live construction projects. Working closely with project teams, design managers, site management, and subcontractors, you will be responsible for ensuring project documentation is accurately managed, distributed, and maintained throughout the project lifecycle. This role will be primarily office-based and will support multiple residential and mixed-use developments simultaneously. Key Responsibilities Manage and maintain project documentation across several live construction sites. Administer and control document workflows using Pro Core document management software. Maintain and organise project information within Microsoft SharePoint. Upload, distribute, track, and archive drawings, specifications, technical submissions, and project correspondence. Ensure all documentation is issued and recorded in accordance with company procedures. Monitor document revision status and maintain accurate registers. Liaise with design teams, consultants, subcontractors, and site teams regarding document submissions and approvals. Support project teams with document retrieval and reporting requirements. Ensure project records are complete, accurate, and audit-ready. Assist with the implementation and maintenance of document control processes and best practices. Requirements Previous experience as a Document Controller within the construction industry. Strong working knowledge of Protec document management systems. Proven experience using Microsoft SharePoint. Experience supporting multiple projects simultaneously. Excellent organisational skills and attention to detail. Strong communication and stakeholder management abilities. Proficient in Microsoft Office applications, including Excel, Word, and Outlook. Ability to work independently and manage competing priorities. Desirable Experience working for a main contractor, developer, or residential construction business. Knowledge of design, technical, and construction documentation processes. Experience supporting large-scale residential, mixed-use, or commercial projects.

Role: Policy Requirements Manager Location: London (Hybrid - Once in a month onsite) Type: Contract (Inside IR35) Duration: 9 Months Overview We are seeking an experienced Policy Requirements Manager to join a high-profile UK Central Government programme. This is an excellent opportunity for a governance, risk, and compliance professional to play a key role in ensuring adherence to policy, regulatory, and operational requirements across a complex delivery environment. The successful candidate will support the development and implementation of risk and compliance frameworks, drive policy awareness, and work closely with stakeholders to ensure effective governance and risk management practices are Embedded across the organisation. Key Responsibilities Lead the implementation and maintenance of compliance and governance frameworks. Promote awareness and understanding of organisational policies, standards, and regulatory obligations. Support Enterprise Risk Management (ERM) activities, including risk identification, assessment, mitigation, and reporting. Monitor compliance with internal policies, government standards, and regulatory requirements. Develop and deliver compliance training and awareness programmes to stakeholders. Maintain risk registers and track remediation activities. Conduct compliance reviews and assessments, identifying areas for continuous improvement. Produce governance, risk, and compliance reports for senior stakeholders. Collaborate with cross-functional teams to ensure alignment with compliance objectives. Support internal and external audits, reviews, and assurance activities. Provide guidance and recommendations on policy interpretation and compliance requirements. Drive improvements to risk management and service delivery processes. Essential Skills & Experience Proven experience within Risk Management, Compliance, Governance, or GRC environments . Strong understanding of Enterprise Risk Management (ERM) principles and methodologies. Experience managing compliance against policies, standards, and regulatory requirements. Ability to assess risks and implement effective mitigation strategies. Experience creating and delivering compliance training and awareness initiatives. Strong stakeholder management and communication skills. Experience producing governance and compliance reporting for senior leadership. Ability to work independently and provide strategic recommendations. Excellent analytical and problem-solving capabilities. Desirable Skills Experience working within Central Government or the wider Public Sector . Knowledge of information governance and data protection requirements. Familiarity with audit, assurance, and control frameworks. Understanding of GDPR, privacy, and information security governance. Experience working within large-scale transformation or service delivery programmes. Desirable Certifications CIPM (Certified Information Privacy Manager) CIPP (Certified Information Privacy Professional) CIPT (Certified Information Privacy Technologist) Risk Management, Governance, Audit, or Compliance-related certifications What We're Looking For We are looking for a proactive and highly organised professional with a passion for governance, risk management, and regulatory compliance. You will have the ability to influence stakeholders, drive compliance best practices, and contribute to organisational decision-making within a fast-paced government environment.

Are you an experienced Demolition Supervisor looking to join a busy, growing contractor with a strong pipeline of projects across East Anglia? We're looking for a hands-on supervisor who can lead site teams, maintain the highest safety standards and deliver demolition projects efficiently from start to finish. The Role Supervise demolition teams on site Plan and coordinate daily site activities Ensure compliance with health & safety, RAMS and site procedures Complete site paperwork, reports and toolbox talks Work closely with Contracts Managers to deliver projects safely and on schedule About You You'll have: At least 5 years' demolition industry experience CCDO Gold Demolition Supervisor Card (held for a minimum of 2 years) Demolition Awareness NVQ SSSTS or SMSTS (desirable) Full UK driving licence A proactive, safety-first approach and strong leadership skills Flexibility to travel and occasionally stay away when required What's on Offer 20 per hour Company pension and life cover 31 days holiday (including bank holidays) Company uniform and PPE Health & wellbeing programme with 24/7 GP access Free on-site parking If you're ready to take the next step in your demolition career and work on a wide variety of projects across East Anglia, we'd love to hear from you. Apply today.

A leading multi-million pound civil engineering contractor is seeking an experienced Freelance Site Engineer to support the delivery of major infrastructure and civil engineering projects across the West Midlands. This is an excellent opportunity to join a well-established contractor with a strong pipeline of work, delivering high-quality projects within the highways and infrastructure sector. Key Responsibilities: - Setting out for a range of civil engineering works. - Ensuring works are delivered in accordance with drawings, specifications, and programme requirements. - Carrying out quality assurance checks and maintaining accurate site records. - Producing and maintaining as-built surveys. - Working closely with Site Managers, Project Managers, and subcontractors to ensure efficient project delivery. - Promoting and maintaining high standards of health, safety, and environmental compliance. - Essential Experience Applicants must have proven experience in: - Drainage installation (surface water, foul water, and associated infrastructure). - Footpaths, kerbing, and external works. - Concrete and structural works, including reinforced concrete structures, retaining walls, culverts, or similar civils infrastructure. - Setting out using Leica or Trimble equipment. - Reading and interpreting engineering drawings. - Working on major civil engineering or infrastructure projects. Requirements: - Degree, HNC, or HND in Civil Engineering (or equivalent). - Valid CSCS card. - SMSTS or SSSTS (desirable). - Full UK driving license. - Strong communication and problem-solving skills.

Customer Service Manager Guildford- Free Parking 45K - 55K (DOE) - Benefits, Performance Bonus, Monthly Socials This role is office based Monday - Friday Overview: Are you an experienced Customer Services Manager looking for a new challenge? Join my client who has rapidly grown in the last 5 years and is actively looking for an experienced Customer Service Manager to help improve and grow their already successful Customer Service Team. The business specialises in manufacturing award winning products across UK & Europe and they have successfully built up their reputation in the market with award winning products. As the Customer Services Manager you will be providing direction, support and coaching members of the 20+FTE Customer Service Team. You will be reviewing the current processes and adapting these to increase efficiency and reducing costs, whilst ensuring that the experience for the staff and the customer is improved. Responsibilities: Manage reviews and performance monitoring for all customer service staff. Maintain a high level of customer engagement and satisfaction. Determine the team's performance standards Manage Key Performance Indicators (KPIs). Report back to senior directors on team performance. Review and implement new IT and/or AI based systems as required. Interview and hire new staff as and when required. Being final point of contact for unresolved customer complaints. Experience/ Skills Required: Extensive experience in customer service management and leadership. An understanding of processes and how to optimise and improve them. Experience in integrating new technologies like AI into customer service. Ability to lead and support the customer service team An understanding of how great customer reviews can help grow a brand. If this is for you then you should apply today! If you know someone else who may be suitable, please pass on their details or ask them to apply! Click on the apply button or email me, Steph Webb for more information on the role on (url removed) Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

HR Administrator Rate - 150 - 160 (A day) Location - Hemel Hempstead (Hybrid) Duration - 6 Months (Initially) As an HR Administrator , you will play a key role in ensuring the smooth running of HR processes, supporting employees and managers across onboarding, employee changes, and offboarding activities. You will be the first point of contact for HR-related queries, providing a professional and positive employee experience while maintaining accurate records and ensuring compliance with company policies and procedures. This role offers a hybrid working arrangement, combining office-based and remote working from the Hemel Hempstead office. Key Responsibilities HR Administration & Employee Lifecycle Management Coordinate onboarding, employment changes, and offboarding processes. Prepare and issue employment contracts, letters, and other HR documentation. Support induction and new starter activities. Ensure all HR administration is completed accurately and within agreed timelines. Employee Relations Support Provide administrative support for employee relations cases. Take accurate notes during meetings and maintain confidential records. Support HR colleagues and managers throughout ER processes. HR Systems & Data Management Maintain accurate employee records across HR systems. Process employee changes including promotions, transfers, and leavers. Support HR reporting, audits, and GDPR compliance activities. Ensure data integrity and confidentiality at all times. HR Advisory & Employee Support Act as the first point of contact for HR queries. Provide timely and accurate guidance within agreed levels of responsibility. Escalate more complex issues to the HR team when required. Additional HR Support Assist in coordinating training and employee engagement initiatives. Provide general administrative support across the HR function. Contribute ideas to improve HR processes and enhance efficiency. About You We're looking for someone who is proactive, highly organised, and passionate about delivering excellent HR support. Essential Skills & Experience Previous HR administration experience. Strong administrative and organisational skills with exceptional attention to detail. Proficient in Microsoft Office applications. Excellent communication and interpersonal skills. Ability to manage multiple priorities in a fast-paced environment. Professional, discreet, and capable of handling confidential information. Desirable Experience Experience working within a large, global, or multi-site organisation. Exposure to high-volume HR administration and employee lifecycle processes. Experience using HR systems and maintaining employee data records.

Technical Analyst 7-Month contract - Inside IR35 - up to 420 per day London based - Hybrid working - 3 days onsite Banking sector - must have previous experience Role Overview We are seeking an experienced Technical Analyst to support strategic technology and data transformation initiatives within a complex financial services environment. The successful candidate will act as the bridge between business stakeholders and technology teams, translating business requirements into detailed technical specifications and supporting the delivery of scalable, high-quality technology solutions. This role requires strong analytical capability, excellent stakeholder engagement skills, and experience working across business, data and engineering teams within large enterprise organisations. Key Responsibilities Elicit, analyse and document business, functional and technical requirements. Produce detailed requirements documentation, user stories, process flows and functional specifications. Work closely with business stakeholders, solution architects, developers and testers throughout the delivery lifecycle. Analyse existing systems, interfaces, data flows and business processes to identify opportunities for improvement. Support solution design activities and contribute to technical workshops. Define data mappings, integration requirements and system interactions. Review and validate solution designs against business requirements. Support testing activities by defining acceptance criteria and validating delivered functionality. Assist with issue investigation, root cause analysis and production support activities. Maintain requirements traceability and ensure alignment between business objectives and delivered solutions. Contribute to Agile ceremonies, planning sessions and stakeholder governance forums. Mandatory Skills & Experience Proven experience as a Technical Analyst, Technical Business Analyst or Systems Analyst. Strong requirements elicitation and documentation skills. Experience producing functional specifications, user stories, use cases and process maps. Strong understanding of system integration concepts, APIs and distributed applications. Experience working closely with software engineering and architecture teams. Good SQL skills and the ability to analyse and interrogate data. Strong understanding of software development lifecycle (SDLC) methodologies. Experience working within Agile and Scrum delivery frameworks. Excellent analytical and problem-solving capabilities. Strong communication, facilitation and stakeholder management skills. Desirable Skills Financial Services or Investment Banking experience. Experience supporting regulatory, risk, finance or data transformation programmes. Knowledge of enterprise data platforms and data warehousing concepts. Experience working on data migration or system migration programmes. Exposure to cloud platforms such as Azure or AWS. Familiarity with Jira, Confluence and Azure DevOps. Understanding of ETL processes and data integration architectures. Qualifications Bachelor's degree in Computer Science, Information Systems, Engineering or a related discipline. BCS, CBAP or equivalent Business Analysis certification is desirable. Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.

Site Manager Social Housing Development Market Harborough £60,000 - £65,000 + £5,000 Car Allowance + 20% Bonus I m currently working with a well-iiestablished construction business that is looking to appoint an experienced Site Manager to oversee a social housing development in Market Harborough . This is a fantastic opportunity to join a growing organisation delivering a high-quality residential scheme, with responsibility for managing the day-to-day delivery of the project from site start through to completion. The Role As Site Manager, you will take responsibility for the successful delivery of the development, ensuring the project is completed safely, on programme and to the required quality standards. Your responsibilities will include: Managing the day-to-day operations on site Coordinating subcontractors, trades and site teams Ensuring health and safety standards are maintained Monitoring programme, progress and quality Managing site logistics and resources Working closely with the wider project team to ensure successful delivery Maintaining high standards of workmanship throughout the development Ensuring the project is delivered in line with company procedures and client expectations The Ideal Candidate The successful candidate will have previous experience working as a Site Manager within residential construction , ideally with experience delivering social housing or similar residential developments . You will be organised, commercially aware and confident managing subcontractors and site teams, with a strong focus on quality, safety and programme delivery. The Package £60,000 - £65,000 basic salary £5,000 car allowance 20% annual bonus Opportunity to work on a high-quality social housing development Excellent opportunity to join a growing and successful business If you're an experienced Site Manager looking for your next opportunity in the Market Harborough area, I'd be keen to speak with you. Please apply today or contact me directly for a confidential discussion.

We're partnering with a leading industrial service organisations to recruit a 2nd Line IT Technical Support Engineer as part of a significant IT transformation programme. The Opportunity You'll join a growing internal IT team supporting multiple sites across Scotland and Northern England. Working closely with the Scottish IT Manager and wider UK technology leadership team, you'll provide a mixture of operational support, infrastructure troubleshooting and project delivery. This is an excellent opportunity for someone who enjoys variety, autonomy and the chance to contribute to a business modernising its technology estate. You'll also collaborate with colleagues across the globe as part of a global support model and gain exposure to wider transformation initiatives planned across the group. Key Responsibilities Provide 2nd line support across multiple UK locations Troubleshoot and resolve hardware, software, network and user issues Support Microsoft 365, Active Directory / Entra ID and endpoint technologies Install, configure and maintain laptops, desktops, printers and peripheral devices Monitor and respond to alerts generated through support and monitoring platforms Escalate and collaborate with infrastructure, applications and security teams where required Maintain accurate documentation and ticket updates Participate in occasional out-of-hours support when necessary Travel to sites across Scotland and Northern England to provide hands-on support You'll gain exposure to a broad technology stack including: Microsoft 365 Active Directory / Entra ID Meraki Networking Fortinet Security MPLS & Managed Networks Sentinel One Ninja One Arctic Wolf Cloud and infrastructure technologies across the wider group Experience Required We're looking for someone with strong technical foundations, but equally important is the right attitude and approach. You will likely have: Previous experience in a 2nd Line Support Engineer position Strong troubleshooting skills across desktop, server and Microsoft technologies Experience supporting Microsoft 365 environments Knowledge of Active Directory and Entra ID Experience with antivirus, VPN and MFA technologies Exposure to remote monitoring and management tools Excellent communication and stakeholder management skills A proactive and self-sufficient approach to problem solving Full UK Driving Licence Desirable Networking experience (LAN/WAN, switching, routing or firewalls) Telecoms or VoIP support experience Experience supporting multi-site environments Exposure to infrastructure or transformation projects Why Join? Competitive Salary Hybrid and flexible working Overtime paid at 1.5x Mileage paid at 50p per mile Pension scheme 29 days annual leave including Bank Holidays Exposure to major technology transformation initiatives Opportunity to work with UK and Global technology teams Long-term career development within a growing organisation At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

Job Title:Service Delivery Manager Location: Scotland Salary: Competitive Type: Permanent Sector: PubliC Sector Job Description Service Delivery Manager Responsible for a portfolio of serviced customer accounts across the UK, ensuring services are delivered according to the contract specification and meet agreed KPIs and Service Levels. As the first point of contact for key serviced clients, the Service Delivery Manager will be responsible for increasing the customer experience and liaising with internal North functions, including the service desk, NOC, PMO and field teams to ensure service excellence. As a customer facing role, a North Service Delivery Manager will own the client service relationship and oversee a range of activities to facilitate seamless service. A North Service Delivery Manager will be expected to maintain excellent customer relationships, a deep client understanding and technical awareness of key supported systems and be able to identify customer issues and needs and work with the business to resolve. Both an organisational and technical role, working alongside on-site and remote personnel to ensure the highest c-sat standards are achieved and maintained, and new business opportunities are identified and developed. Be a North brand ambassador. Responsibilities • Act as a main point of contact for select number of contracted service clients • Ensure processes and procedures are in place to support excellent service delivery and carry out regular reviews of these processes to ensure continuous improvement • Carry out regular service reviews (at intervals determined by the contract and ad hoc as required) and take responsibility for actions which arise • Liaise with business functions to monitor and measure service performance for each function in line with contract and client expectations • Provide the client with technical advice and guidance in line with supported systems • Take ownership of critical incidents and assist in coordination of all parties to ensure swift resolution • Manage improvement strategies with the client and action these • Supervise delivery of works and liaise with PMO to ensure delivery standards are maintained • Supervise call queues and ticket levels to ensure swift resolution and escalate any concerns • Account profitability, understanding the resources and costs required, and utilised, in the delivery of the contract • Prepare regular Service Reports incorporating appropriate Key Performance Indicators to show performance of the services provided against the terms of the contract • Contribute to a quarterly business review with large customers • Contribute to the implementation of Service Improvement Plans for jeopardy contracts Qualifications For development purposes the following knowledge, skills and experience are required. List of skills & experience. • Have worked in a Managed Service environment with working knowledge of Physical Security . • Technically aware of the technology stack for which North is delivering the managed service Physical security Systems . • Previous knowledge with Physical Security essential - CCTV, Access Control & Fire Systems . • Strong service management and planning skills. • Understand commercial issues. • Financial management awareness. • Good working knowledge of Microsoft applications e.g. Word, Excel, PowerPoint, etc. • Ability to manage a multi-skilled service delivery team both internal and via partners. • Excellent communication skills. • Ability to meet strict deadlines. • An awareness of ITIL V3 or V4 and ability to understand the full-service lifecycle. • Project Management experience and qualification, Prince 2 or equivalent would be an advantage.? • Ability to use data analytics to drive focus and service improvements. Benefits We offer a competitive remuneration package reflective of the candidate s skills and experience, along with a range of benefits typical for roles within the IT sector , including: Generous holiday entitlement Contributory pension scheme Healthcare and wellbeing programmes Professional development and training opportunities Flexible working arrangements subject to business needs Employee assistance programmes How to Apply If you are a proactive and detail-oriented professional looking to make a meaningful impact within a dynamic organisation, we welcome your application. Please submit your CV and complete the application form . We can only accept candidates who have the Right To Work in the UK

Are you an experienced Office Manager or possibly PA/EA with staff management experience? Would you like to work for a Not for Profit organisation close to Bolton town centre that genuinely makes a difference to people's lives every day? Do you enjoy working in a fast paced environment? If so, this Office Manager role could be the perfect opportunity for you. As well as an excellent salary of 29,534, this offers benefits that include 26 days holiday plus bank holidays, discount schemes, health and wellbeing programme, free parking, a pension scheme and regular company events. What will you be doing as an Office Manager? Working in a busy office, you will be responsible for the day-to-day management of the main office, ensuring ensures that facilities, reception, systems, and administrative services operate efficiently. Duties will include: Managing and developing the business support team, including induction, supervision, performance management, appraisal, and training Set clear priorities and work planning for the team to provide delivery of admin and office services Managing all aspects of the office environment, escalating issues to the Facilities Manager, Health and Safety Manager, IT department and colleagues / stakeholders as needed Assisting with facilities-related issues, including repairs, maintenance, and security arrangements Monitoring stock levels and manage inventories office supplies, uniforms, and consumables Working with the Executive Assistant to ensure effective coordination of Executive and organisational administration Providing senior office and administrative support to the Executive Team, including diary planning, meeting arrangements, and travel and accommodation arrangements for senior staff where needed Preparing agendas, meeting papers, minutes, reports, presentations, and correspondence Ensuring all information, records, and documentation are managed including data retention, archiving, and records management Providing support to collate and coordinate information for internal governance processes and external monitoring or reporting Overseeing receipt recording, and monitoring of payments processed What will you get in return for your work as an Office Manager? A salary of 29,534 26 days plus bank holidays Company events Employee discount scheme Free onsite parking Health & wellbeing programme We would LOVE to hear from you if you have the following skills and experience: Previous experience in a similar Office Manager, PA or EA role with previous staff management or supervisory experience Proactve in approach with the ability to both implement and deal with change Able to work in a fast paced environment with changing priorities A strong attention to detail Calm under pressure Highly organised Excellent interpersonal skills Upbeat and friendly character Strong IT skills including Word, Excel, and Outlook and some skills in Powerpoint Your own transport would be beneficial but not essential If this sounds like an Office Manager role you have been looking for, please send your CV today! Apply now by sending your CV. We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest. Jobwise Ltd is an employment agency and the details sent in your application may be stored on our secure database.

Lloyd Recruitment Services is thrilled to collaborate with a leading medical company in Leatherhead who are seeking a dedicated Medical Receptionist to join their team on a fulltime, permanent basis. Position overview: As a Medical Receptionist, you will play a vital role in various essential processes that drive the business. Your responsibilities will include maintaining direct communication with the Medical Director, Managers, Customers, Suppliers, and other external Stakeholders. This hands-on role involves close involvement in the day-to-day operations of the company. This role offers you the chance to work with a company that makes a real impact on patients' lives. What's in it for you as a Medical Receptionist: Competitive salary DOE Fulltime: 37.5 hours/week, Monday to Friday 25 days plus bank holidays on top! Private medical insurance 5% pension contribution Great company benefits Medical Receptionist Key responsibilities: Manage patient care from consultation to surgery, ensuring a smooth journey Take ownership of assigned patients, maintaining their records and meeting conversion rate goals Handle challenging patient situations collaboratively with senior managers Anticipate and address patient concerns throughout their treatment for a personalised experience Ensure efficient patient flow and manage wait times Maintain a welcoming reception environment for exceptional customer service Key requirements: Previous office telephone handling experience Outgoing and confident with problem-solving skills Excellent written and verbal communication Strong organisational skills Polite and team-oriented Willingness to learn and take on responsibility Extra Information: Refer a friend and earn up to 500 (see website for details) Due to high application volumes, only shortlisted candidates will be contacted. If you don't hear from us within 5 days, please assume you have not been successful. By applying, you accept Lloyd Recruitment Services' Privacy and GDPR Policy (see website) Lloyd Recruitment Services acts as an employment agency for this vacancy and is an equal opportunity employer.

Some Engineers Escalate Problems. Others Own Them. When the easy fixes have been exhausted, who does the team turn to? We're looking for an experienced Senior 3rd Line Engineer who enjoys solving the technical problems others can't. Someone who combines strong Microsoft infrastructure expertise with sound judgement, clear communication and genuine ownership. You'll become the trusted technical counterpart to our Service Delivery Manager, helping resolve complex customer issues, supporting the wider engineering team and ensuring our customers receive an exceptional managed service. If you're an experienced MSP engineer who enjoys variety, autonomy and making a real technical impact, we'd love to hear from you. The Role at a Glance Senior 3rd Line Engineer Aston Cross, Birmingham Office Based Initially (3 6 Months) Hybrid Working (3 Days Office / 2 Days Home) £40,000 - £50,000 DOE + Excellent Benefits Permanent Full Time Reporting to: Service Delivery Manager Product / Service: Managed IT Services Microsoft Cloud Cyber Security Digital Transformation Pedigree: Leading Microsoft Partner & Managed Services Provider Your Background / Skills: MSP, 3rd Line Support, Microsoft 365, Windows Server, Active Directory, Entra ID, Intune, Microsoft Defender, Networking, HaloPSA Experience: At least five years experience in a senior 2nd Line or 3rd Line technical support role, ideally in an MSP or multi-customer environment. Who We Are Nexian is a leading technology partner specialising in Managed IT Services, Microsoft Cloud, Cyber Security, AI, Automation and Digital Transformation. We help ambitious organisations modernise, secure and optimise their technology through a combination of strategic consultancy, managed services and technical expertise. Alongside our Managed Services business, we're recognised as one of the UK's leading Actionstep implementation partners, supporting legal, professional services and other ambitious organisations with technology that enables long-term growth. We're a collaborative, ambitious business where ownership is encouraged, good ideas are welcomed and people genuinely enjoy working together. The Opportunity This role bridges the gap between our Service Desk and Senior Architect. You'll take ownership of the most technically challenging support issues, using your experience to investigate thoroughly, make informed decisions and resolve problems wherever possible before specialist architectural support is required. Alongside hands-on technical work, you'll mentor engineers, improve technical standards and work closely with the Service Delivery Manager to continually strengthen our Managed Services operation. What You'll Be Doing • Take ownership of complex 3rd Line incidents and service requests from investigation through to resolution. • Support Windows Server, Active Directory, Microsoft 365, Exchange Online, Teams, SharePoint, Entra ID, Intune and Microsoft Defender environments. • Troubleshoot networking, virtualisation, backup and infrastructure issues across multiple customer environments. • Act as the senior escalation point for Service Desk engineers while mentoring and supporting their technical development. • Work closely with the Service Delivery Manager to improve service quality, technical standards and customer outcomes. • Produce clear technical documentation, contribute to knowledge sharing and support continuous service improvement. About You You'll already have built significant technical support experience, ideally within a Managed Service Provider or multi-customer environment, and be comfortable operating as the senior technical escalation point when complex issues arise. You're comfortable dealing with ambiguity, methodical in your troubleshooting and confident making technical decisions without immediately escalating every difficult issue. You'll likely bring: • At least 5 years' experience within a senior 2nd Line or 3rd Line technical support role, ideally within an MSP or multi-customer environment. •Strong experience within a 3rd Line Support role in an MSP environment. • Excellent Microsoft infrastructure knowledge including Windows Server, Active Directory and Microsoft 365. • Experience supporting Entra ID, Intune and Microsoft Defender. • Strong networking knowledge including DNS, DHCP, VPNs and firewalls. • Experience supporting VMware, Hyper-V or similar virtualisation platforms. • Experience using HaloPSA or another PSA platform. • Excellent customer communication and stakeholder management skills. • A structured, evidence-based approach to troubleshooting and documentation. What This Role Isn't This isn't a Project Engineer role or an Azure Architect position. We're looking for someone with broad Microsoft infrastructure experience who enjoys operational support, technical ownership and solving complex customer issues. A key part of the role is knowing when to resolve an issue yourself and when specialist architectural input is genuinely needed. Why Join Nexian? You'll join a growing Microsoft-focused Managed Services business where your technical expertise will genuinely influence how support is delivered. You'll enjoy: • Hybrid working following successful onboarding. • Company pension. • Ongoing Microsoft training and certification support. • Career development opportunities. • Exposure to modern Microsoft technologies. • A collaborative team where your ideas and expertise are valued. Your Experience May Include Senior 3rd Line Engineer, 3rd Line Support Engineer, Senior Infrastructure Engineer, Microsoft Support Engineer, Senior Systems Engineer, MSP Engineer, Infrastructure Support Engineer, Technical Support Engineer, Microsoft 365 Engineer, Cloud Support Engineer or Senior IT Engineer. Apply Now If you're looking for a role where technical ownership, customer impact and continuous improvement are valued as highly as technical expertise, we'd love to hear from you. Bring your Microsoft infrastructure experience, your MSP background and your passion for solving complex technical problems, and help us continue delivering exceptional Managed Services. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.

The National Gallery has an exciting opportunity for an Estates Capital Works Project Manager to join the Building and Facilities Department working in the Building Fabric Projects and Maintenance team reporting to the Building Manager. We are seeking a skilled and organised individual who will lead the delivery of day to day maintenance and refurbishment projects that support the repair and presentation of the Gallery's Grade I listed estate. This role involves coordinating works across departments, managing project budgets and timelines, and ensuring minimal disruption to day-to-day operations. You'll liaise with consultants, contractors, and internal stakeholders, and maintain accurate records, condition reports, and specialist documentation to uphold the safety and integrity of the building, staff, visitors, and the collection. This is a unique opportunity to play a key role in the care and conservation of a prestigious cultural institution. For more information, please see the full job description on our website.

Job Title: Receptionist / Front of House Salary: 26,000 Contract: Full-time, permanent (37.5 hours per week, Monday to Friday) Do you enjoy working in a front-facing role where you can provide a high level of service and keep things running smoothly? We're working with a well-established company who is looking for a Customer Coordinator to join their friendly and growing team. You'll be the first point of contact for visitors and will work closely with specialists, managers and external partners, playing a key role in the day-to-day running of the site. What you'll be doing: Meeting and greeting visitors, ensuring a professional and welcoming experience Managing customer enquiries and supporting them throughout their journey Booking appointments and coordinating follow-ups Maintaining accurate records and updating internal systems Keeping the reception area organised and presentable Taking payments and handling transactions Responding to queries via phone, email and written correspondence Managing inbound and outbound calls and general inbox activity What we're looking for: Previous experience in a front-of-house or administrative role Confident telephone manner and strong communication skills Organised, reliable and detail-focused Able to work in a busy environment and adapt when needed Good working knowledge of Microsoft Office Professional presentation Flexibility to cover other sites on occasion Own transport due to location If you're looking for a role where you can really make an impact and be part of a supportive team, we'd love to hear from you. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

Build & Own the Whole Service Operation. Not Just the Queue Most Service Delivery Manager roles ask you to maintain what's already there. This one doesn't. We're looking for an experienced MSP Service Delivery Manager to take ownership of our Managed Services operation, strengthen how we deliver support, develop our people and build a more proactive, customer-focused service that scales with our growth. You'll have genuine authority to improve service delivery, develop people, refine operational processes and work directly alongside our CTO to shape the future of our Managed Services business. If you've ever wanted the opportunity to build and improve an MSP rather than simply maintain one, we'd love to hear from you. The Role at a Glance Technical Service Delivery Manager Aston Cross, Birmingham Office Based Initially (3 6 Months) Hybrid Working Thereafter (Subject to Successful Onboarding, Performance & Business Requirements) £60,000 - £65,000 DOE + Company Benefits Permanent Full Time Reporting to: CTO Product / Service: Managed IT Services Microsoft Cloud Cyber Security Digital Transformation Pedigree: Growing Managed Services Provider specialising in Microsoft Cloud & Digital Transformation Your Background / Skills: Managed Services, Service Delivery, IT Service Desk Leadership, HaloPSA, ITIL, Microsoft Cloud, Customer Success, Incident Management, Team Leadership Who We Are Nexian is a leading technology partner specialising in Managed IT Services, Microsoft Cloud, Cyber Security, AI, Automation and Digital Transformation. We help ambitious organisations modernise, secure and optimise their technology through a combination of strategic consultancy, managed services and technical expertise. Alongside our Managed Services business, we're recognised as one of the UK's leading Actionstep implementation partners, supporting legal, professional services and other ambitious organisations with technology that enables long-term growth. We're a collaborative, ambitious business where ownership is encouraged, good ideas are welcomed and people genuinely enjoy working together. The Opportunity We're specifically looking for someone who has already led Service Delivery within an MSP and can demonstrate how they've improved or transformed a service operation before. You'll inherit a solid foundation with genuine opportunity to improve how we operate, developing a more proactive, accountable and customer-focused service operation. You'll lead our Service Desk, Escalation and Centralised Services teams while working closely with the CTO to improve operational maturity, strengthen customer experience and support the continued growth of the business. Whilst you'll have strong technical credibility, this is not a hands-on engineering role. Instead, you'll lead the people, processes and service operations that enable our technical teams to perform at their best. What You'll Be Doing Service Leadership • Lead the day-to-day operation of our 1st, 2nd and Escalation Support teams. • Oversee Centralised Services including monitoring, patching, backup, alerting and security tooling. • Improve ticket ownership, SLA performance, customer satisfaction and operational efficiency. • Reduce unnecessary escalations through improved workflows, coaching and service standards. Customer Service & Operational Excellence • Lead major incidents, customer escalations and service recovery activities. • Become a trusted operational contact for key Managed Service customers. • Deliver service reviews, performance reporting and continual service improvement initiatives. • Drive problem management and root cause analysis to reduce recurring issues. Service Improvement • Assess the current operation and build a practical roadmap for continual improvement. • Improve HaloPSA workflows, SLAs, automation, reporting, dashboards and service data quality. • Introduce better documentation, knowledge management and operational processes. • Identify opportunities to automate repetitive activities and improve service maturity. Leadership & People Development • Coach, mentor and develop Service Desk engineers and team leaders. • Conduct one-to-ones, performance reviews and capability planning. • Build a culture of ownership, accountability and continuous improvement. • Support recruitment and succession planning as the business grows. Projects & Customer Onboarding • Coordinate operational delivery for new customer onboarding and Managed Service transitions. • Work closely with Sales, Projects and Technical teams to ensure seamless customer handovers. • Support pre-sales activity by providing operational expertise and service insight. • Coordinate project delivery from a service perspective while working alongside technical specialists responsible for solution design. About You You're an experienced MSP Service Delivery leader who enjoys improving operations rather than simply maintaining them. You understand how to balance customer expectations, technical capability and commercial priorities while developing high-performing teams that consistently deliver excellent service. You'll probably bring: • Proven experience leading Service Delivery within a Managed Service Provider. • Demonstrable experience improving, transforming or rebuilding an MSP Service Desk or Managed Services operation. • Strong leadership experience across 1st Line, 2nd Line and Escalation teams. • Deep hands-on experience with HaloPSA (strongly preferred) or another leading PSA platform, including configuring workflows, SLAs, queues, automation, dashboards and reporting. • Experience managing SLAs, KPIs, customer satisfaction and service performance. • Strong incident, escalation and problem management experience. • Good working knowledge of ITIL service management principles (certification advantageous). • Broad technical understanding across Microsoft 365, Azure, Windows Server, Active Directory, Entra ID, Intune, Microsoft Defender, networking, backup/disaster recovery and modern RMM platforms (NinjaOne experience advantageous). • Strong customer-facing communication and stakeholder management skills. • Commercial awareness with experience supporting customer onboarding, service transitions and pre-sales activities. • Experience supporting legal, professional services or other regulated environments would be advantageous. Why Join Nexian? This is an opportunity to genuinely shape how our Managed Services function operates. Rather than inheriting a mature operation, you'll have the autonomy to improve processes, develop people and create a service operation capable of supporting our ambitious growth plans. Alongside a competitive salary you'll enjoy: • £60,000 - £65,000 DOE. • Hybrid working following successful onboarding, subject to performance and business requirements. • Company pension. • Career progression opportunities. • Direct access to senior leadership. • Genuine autonomy and ownership. • Opportunity to shape a growing Managed Services business. • Supportive, collaborative culture. Your Experience May Include Technical Service Delivery Manager, IT Service Delivery Manager, Managed Services Manager, MSP Operations Manager, Service Desk Manager, IT Operations Manager, Head of Service Delivery, Technical Operations Manager or Service Operations Manager. Apply Now If you're ready to build, improve and lead a Managed Services operation where your ideas, leadership and experience will genuinely shape the future of the business, we'd love to hear from you. Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details.

Summary: The IT Infrastructure Specialist is responsible for the optimal availability and performance of the company's network infrastructure and related IT systems. This role ensures the reliable operation of servers, networks, and applications, while also supporting end-users and maintaining security and compliance standards. Duties and Responsibilities: Design & planning Design and develop technical specifications for new IT services. Outline and document operational tasks required for IT service management. Define monitoring and reporting requirements for performance reviews. Installation & maintenance Install and connect hardware to the network, including servers, PCs, printers, and plotters, and verify their functionality. Install new or updated of system management and infrastructure-related applications. Perform routine and complex backups to ensure data integrity and system recoverability. Install and troubleshoot network software, managing switches, routers, VLANs, and firewalls. Support & troubleshooting Maintain accurate information about applications, including settings, versions, users, issues, and vendors. Provide second-line support for complex technical issues, escalating to vendors when necessary. Instruct and guide network users on new software implementations. Analyse and resolve complex problems related to office automation systems, telephony, applications, hardware, and peripherals. Provide individual support and answer complex user questions. Perform complex hardware repairs using hand tools. Virtualization & (cloud) administration Manage servers and common virtualization platforms. Administer virtual machines, hosts, and storage area networks (SANs). Provision and manage cloud-based services and virtual networks. Manage Identity and Access Management (IAM) within (cloud) platforms. Virtualization & cloud administration Conduct regular security checks of all IT services, including vulnerability scanning and managing Endpoint Detection and Response (EDR) tools. Periodically evaluate the performance of servers and connected systems, proposing improvements to enhance both performance and security. Respond to security alerts. Test new software packages and resolve any issues discovered during testing. Verify the functionality of system management software and assigned applications, ensuring all licenses are valid. Ensure full awareness and compliance with regulations such as GDPR and security documents created by the CISO for audits. Operational procedures & projects Develop requirements for system service and support in the event of system outages. Establish and document network management and usage procedures and guidelines, and monitor their enforcement. Participate in project groups for network expansion or modification, including those involving complex networking topics. Advise on the procurement, modification, and servicing of network hardware and peripherals. Required Skills/Qualifications: A vocational degree or diploma in IT, such as an Associate's Degree, a relevant professional certification, or equivalent practical experience. 5+ years of relevant professional experience. Proficiency with general IT software, including but not limited to Microsoft Office and ITSM tools. Proven experience in Windows/Linux server administration, networking, and cloud platforms (Azure/AWS). Hands-on experience with firewalls, unified communications, and endpoint security. Certifications such as CompTIA Network+, ITIL Foundation, or Microsoft Certified: Azure Administrator Associate are a plus. Travel Requirements Hybrid role Up to 10% travel for site visits, infrastructure projects, and training. Nijhuis Saur Industries UK & Ireland are committed to maintaining Environmental & Social Impact goals: To reach Net Zero emissions across our value chain by 2040. To continuously meet high standards of social and environmental performance, transparency, accountability, maintaining B-Corp Certification. To be a socially responsible company creating a positive impact to all stakeholders including workers, communities, customers, and our planet. Nijhuis Saur Industries UK & Ireland are an equal opportunity employer; we are committed to providing equal opportunities in all aspects of employment in line with the Equality Act 2010. Are you a recruiter? Please do not call or email us unless we have contacted you first. We believe that we can find our new colleagues ourselves, therefore agency support is not desired. Profiles and resumes sent unsolicited by agencies, even if you send them directly to a hiring manager, will be treated as direct applications from the candidate. Join our

Accounts Manager Woking Hybrid & Flexible Working £43,000 - £48,000 Fletcher George are arranging interviews for an experienced Accounts Manager to join a well-established, privately owned firm in the Woking area of Surrey. Working within a collaborative team, you will take ownership of a varied portfolio to offer statutory accounts preparation , bookkeeping and payroll services to owner-managed businesses across a range of sectors. This is an excellent opportunity for someone who enjoys building long-term client relationships and is looking to join a friendly, forward-thinking practice with genuine flexibility. What is in it for you? Hybrid and flexible working work in a way which suits you. Ongoing CPD and professional development. On-site parking. A friendly, supportive firm with an excellent culture and high levels of autonomy. The Accounts Manager Role Manage a portfolio of SME and owner-managed business clients. Prepare monthly and quarterly management accounts for selected clients, providing timely and accurate financial information. Prepare statutory accounts for a portfolio of clients, ensuring compliance with UK accounting standards and filing requirements. Manage bookkeeping for a varied client portfolio. Run monthly payrolls for a portfolio of clients, including directors of owner-managed businesses and their employees. Process starters, leavers, statutory payments, pension submissions and RTI filings accurately and on time. Ensure payrolls are fully compliant with current HMRC legislation including SSP, SMP, SPP and other statutory payments. Review bookkeeping and VAT returns, providing high-quality support and advice to clients. Support clients using CCH, Brightpayand Xero. Onboard new clients, ensuring a smooth transition to cloud-based accounting and payroll systems. About You Previous experience working within an accountancy practice. Strong bookkeeping experience together with end-to-end payroll processing. Experience preparing statutory accounts for owner-managed businesses FRS102 and FRS 105 Up-to-date knowledge of UK payroll legislation including SSP, SMP, SPP, P60s, P11Ds and Auto Enrolment. Experience using CCH, Payroll and Xero. Excellent organisational skills with a high level of accuracy and attention to detail. A proactive, client-focused approach with strong communication skills and the confidence to manage your own portfolio. Next Steps If you are an experienced Accounts Manager looking to join a modern, supportive practice in the Woking area, we would be delighted to hear from you. Apply now and we aim to respond to all suitable applicants within 48 hours. Fletcher George is an inclusive Surrey-based financial recruiter welcoming applications from all suitably qualified individuals. We are committed to attracting a diverse pool of applicants and helping talented professionals find career opportunities in which they can thrive. We are an accountancy and finance recruitment agency acting as an Employment Agency. Referrals are always welcome. Receive up to £500 in Amazon or John Lewis vouchers when we successfully place your referral. Full details of the Fletcher George referral scheme can be found on our website.

Tech Connect Group are pleased to partner with a national technology business in their search for an Account Manager. As an account manager, you ll be at the heart of delivering innovative digital solutions, acting as the key link between clients and internal design, development, and marketing teams. You ll be responsible for nurturing existing client relationships and helping clients with their digital growth, whilst taking the lead on any immediate website support needs that they have. Based out of their Southampton or Salisbury offices, this role requires you to be in the office on a hybrid basis, 2 days a week. The ideal candidate will have a strong understanding of the above areas and be a friendly, collaborative individual who fits well within a sociable team! Please note, this role does require the usage of timesheets - please ensure you are comfortable with this before applying. Key Skills and Experience Route client requests to the appropriate teams, ensuring a clear understanding of client needs and translating them into well-defined tasks for our development teams Collaborate with internal teams to identify the best solutions and be able to explain these in an easy-to-understand way to the client in verbal, written and presentation formats Manage urgent and sometimes business-critical client requests with efficiency and composure Maintain relationships with customers, with the ability to spot and resolve any client frustrations, whilst simultaneously identifying opportunities for growth and improvement Tracking client spends against contracts and SOWs (statement of works), reporting any concerns regarding quality, service or spend to the management team Key skills required: Experience in either account management or project management A passion for, and strong understanding of working with digital technologies and software, including websites, e-commerce, Mobile Apps and digital marketing Ability to independently problem-solve, create and convey ideas effectively, and professionally, sometimes whilst under time pressure from clients A team player and collaborative approach to working with colleagues Ability to manage multiple projects and priorities simultaneously Great attention to detail, especially regarding budgets and spend tracking Meet company policies such as confidentiality and data security whilst logging a real-time record of work completed and scheduled