925 jobs found

Lead the team. Drive performance. Deliver exceptional customer service. My long-standing client within the Building Services industry is looking to recruit an experienced Customer Operations Manager to lead their busy Helpdesk team. Having worked with this business for a number of years, I've seen them go from strength to strength. They have grown steadily by delivering an exceptional service to their customers and now operate from beautiful modern offices, providing a fantastic working environment for their team. This is a key leadership role within the business and would suit someone with a strong operational background who enjoys leading people, improving processes and delivering first-class customer service. Whilst experience within Facilities Maintenance, Facilities Management or Building Services would be highly advantageous, candidates from similar other fast-paced operational environments may also be considered. Experience within the retail property maintenance sector would also be useful but is by no means essential. The Role As Customer Operations Manager, you'll take ownership of the day-to-day running of the Helpdesk, ensuring the team delivers an efficient, customer-focused service while meeting customer expectations and contractual service levels. This is very much an operational management role, with responsibility for leading the daily operation, managing workloads, prioritising resources and ensuring the team consistently delivers an outstanding service. Whilst you'll line manage the Helpdesk team, the majority of HR administration is supported by an external HR provider, allowing you to focus on operational performance and continuous improvement. Your responsibilities will include: Leading and motivating the Helpdesk team to deliver exceptional customer service. Overseeing reactive and planned maintenance works to ensure SLA compliance. Managing Priority 1 and Priority 2 jobs, ensuring customers receive regular updates. Building strong relationships with key customers and resolving escalated issues. Monitoring KPIs, SLAs, workflow and performance. Producing reports for senior management and making recommendations for improvement. Driving continuous improvement across systems, processes and procedures. Working closely with contractors and internal departments to ensure excellent service delivery. Creating a positive, accountable and customer-focused culture within the team. About You You'll be an experienced people manager with strong operational experience within the Facilities Maintenance and Management sector and a passion for delivering outstanding customer service and improving operational performance. Why Join? This is an excellent opportunity to join a well-established and growing business that genuinely values its people. You'll have the autonomy to make a real impact, lead a successful team and play a key role in the continued growth of the business. Working from beautiful modern offices with a supportive leadership team, you'll be joining a company that invests in its people and encourages new ideas to improve service and performance. Ready for your next challenge? Apply now

Customer Tech Support Advisor - Fixed Term Contract We re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring, customer obsessed people, and we re looking for Customer Tech Support Advisors to provide front-line technical support to customers experiencing issues with broadband, WI-FI and VoIP services. Could that be you? If diagnosing and resolving issues gets you out of bed in the morning, and providing excellent customer service puts a smile on your face then we would love to find out more about you. This role is based onsite at Willerby. Here s why you ll love this role - You ll provide first-line technical support to customer experiencing issues with broadband, Wi-Fi and VoIP services. - Follow structured triage and diagnostic processes to efficiently identify and resolve common technical problems - Deliver clear, professional guidance to customer through phone, or email. Assist in updating customers on the widespread issues - Log all customer interactions, and outcomes in the system for visibility and follow-up Here s why you ll be great in this role - Ideally you will have experience working withing telecommunications or ISP environments - Strong customer service skills - A good understanding of broadband connectivity and basic network troubleshooting The benefits - Pension 5% employer / 5% employee contribution. - Health Cashback Scheme Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts. - 25 days annual leave + bank holidays, your birthday, house move and wedding day off. - Option to buy or sell up to 5 additional days annual leave - Enhanced Paternity/Maternity/Adoption leave - Life Assurance - High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc. - Free Parking on site. - Regular Lunch & Learns - Social Events Summer and End of Year parties etc. - Core Value Awards - Regular opportunities to win! Note to agencies Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System ( ATS ). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role

I am currently recruiting for a Property Administrator to join a busy and professional property team based in Leeds city centre. This is an excellent opportunity for an organised and detail-oriented administrator looking to develop their career within the commercial property sector. Working closely with an experienced team of Property Managers and Surveyors, you will play a key role in supporting the day-to-day management of a varied commercial property portfolio across the UK. Key Responsibilities Processing and managing supplier invoices received via email and post Coding invoices and preparing documentation for approval Uploading invoices to the property management system for payment Assisting with service charge reconciliations Supporting tenant credit control activities Downloading and processing utility invoices from online portals Administering insurance renewals and arranging tenant recharges Coordinating business rates processes for vacant properties Liaising with utility providers regarding tenant move-ins and move-outs Uploading and monitoring utility meter readings Arranging utility recharges and processing landlord liabilities where applicable Supporting the negotiation and administration of utility contracts Maintaining accurate records and ensuring information is updated across internal systems Providing general administrative support to the wider property management team What We're Looking For Previous administration experience within a busy office environment Strong attention to detail and a high level of accuracy Excellent organisational and time-management skills Confident communication skills with the ability to liaise with a range of stakeholders Strong Microsoft Office skills, particularly Excel, Word and Outlook Ability to manage multiple priorities and meet deadlines Experience in property, finance, utilities, service charge administration or accounts administration would be advantageous, but not essential A proactive and professional approach to work What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Marketing Manager Required! On behalf of our client, we are seeking an experienced and commercially focused Marketing Manager to lead their marketing function. Reporting directly to the Managing Director, you will shape the brand strategy, drive awareness and demand across both trade and retail markets, manage a team of two, and contribute to key commercial decisions. This is a hands-on leadership role, requiring a balance of strategic thinking and practical delivery. The ideal candidate will be a confident user of AI, applying it to market research, insight generation, and content creation to deliver commercially effective, brand-consistent marketing. Package: Monday-Friday 9am - 5:00pm FULLY OFFICE BASED. Company pension scheme Salary up to 60,000 (DOE) Opportunity to earn two discretionary bonuses annually, based on company profit 25 days holiday + bank holidays Marketing Manager - Responsibilities: Lead brand strategy, annual marketing plans, and integrated campaigns across trade and consumer channels to support business growth. Present marketing performance, insights, and recommendations to the MD and senior leadership team. Use AI-powered research and analytics tools including Perplexity Enterprise, Brandwatch, Talkwalker, Statista, Qualtrics, and GA4 to identify market trends, customer behaviour, competitor activity, and growth opportunities. Apply customer insights and predictive analytics to shape commercial strategy and audience development. Deliver AI-enabled content creation using Midjourney, Adobe Firefly, Canva AI, DALL-E 3, and Runway ML, ensuring brand consistency, IP/licensing compliance, and effective governance. Create AI workflows, prompt libraries, and templates using ChatGPT, Claude, Gemini, Jasper, and (url removed) to improve marketing efficiency. Manage digital marketing activity across website, SEO, paid search, email, social media, and e-commerce, using analytics and CRO to optimise performance. Lead content, SEO, and GEO strategies across product pages, case studies, technical content, and Knowledge Hub resources. Manage marketing platforms including GA4, SEMrush/Ahrefs, HubSpot, Klaviyo, and Clearscope. Deliver product launches, trade promotions, seasonal campaigns, and exhibition activity including FIT Show and Fensterbau. Manage agencies, suppliers, marketing collateral, and technical documentation. Lead and develop the marketing team while collaborating with Sales, Estimating, and Product teams to deliver commercially focused activity. Marketing Manager - Requirements: Minimum five years' marketing management experience, ideally within a B2B or trade-focused environment (ideally building products, joinery, construction or specialist hardware), with clear progression in responsibility. Relevant marketing qualification - CIM Chartered Marketer, degree in Marketing, Business, or equivalent professional qualification Proven hands-on experience using generative AI tools in a commercial environment, with AI embedded in day-to-day marketing activities. Strong prompt engineering skills, with the ability to develop, refine and document prompts for LLMs and image generation tools to produce consistent, on-brand content. Practical experience with AI-powered design tools, including Midjourney for ideation and Adobe Firefly and/or Canva AI for commercial content creation. Good understanding of the intellectual property, licensing and brand governance considerations surrounding AI-generated content. Experience using AI-driven market research and brand intelligence platforms such as Brandwatch, Perplexity, or equivalent. Knowledge of Generative Engine Optimisation (GEO), with an understanding of how to optimise content for AI-powered search as well as traditional search engines. Strong digital marketing expertise across SEO, PPC, email marketing, social media, GA4 analytics and CMS management. Experience leading, managing and developing a small marketing team. Excellent written and verbal communication skills, with the ability to present marketing strategies and AI-driven insights clearly to senior stakeholders. Streamline Search is acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying to this post you are granting us consent to process your data and contact you in relation to this application.

Hybrid working As a result of positive business growth this expanding Insurer are looking to strengthen their claims team by recruiting a Large Loss Handler to join the existing team of market leading specialists, handling RTA personal injury claims valued between 50k- 150k upwards, you will have the opportunity of progression to bigger cases in this role. The company are ideally looking for recent experience with an Insurer as relationships with Reinsurers are critical so sadly candidates with purely legal/solicitor experience would not suit this position. You will ideally have some experience of fatalities as well as high value vehicle and property damage Insurance claims. The successful candidate will report directly to the Large & Complex Loss Manager and be responsible for their own caseload of new and existing Multi track Third Party claims, working within set authorities, setting and maintaining accurate reserves in line with our company reserving philosophy and have a proven ability to negotiate proactive settlements in a timely manner. Your technical skills will be well utilised by getting involved with training and audits and you will be a referral point for less experienced colleagues. As a business they are committed to providing colleagues with a fun and relaxed working environment whilst rewarding and recognising those that exceed set targets. In addition to an excellent career you will also have the opportunity to expand your industry knowledge through market recognised professional qualifications. Essential Skills/Knowledge Minimum of 3 years experience in handling personal injury claims (motor), with knowledge and experience in handling Multi Track claims. Substantial knowledge and experience of settling claims in excess of 50,000. An understanding of case law, statute, CPR and Pre-Action Protocols. This role is offering a very solid basic salary in the forties plus additional quarterly bonuses and an excellent benefits package and work/life balance. Apply today in confidence for more info on these fantastic roles and opportunities.

SNG provides over 84,000 homes and invest in communities across London and the South of England - our purpose, to provide quality affordable homes and places that people love for generations. We have an opportunity for a Building Safety Officer to join us. You'll be based from our Wembley location The Hive combining site visits within the South West region and home working to ensure a positive work/life balance. What you'll be doing The Building Safety Officer will work collaboratively with peers, supporting the Building Safety Managers, to provide a consistent approach to building safety management of applicable buildings to ensure SNG are fulfilling all landlord obligations. Responsibilities include: Ensuring that SNG are adhering to all building safety requirements for our high-risk properties. Assessing building safety risks, taking all reasonable steps to prevent the occurrence of a major incident in the building because of these risks. Ensuring that buildings are compliant with all building safety compliance regulation / legislations. Maintaining effective relationships both internally and externally with customers and third parties. Organising proactive engagement events, fostering a trustworthy relationship with our customers, involving key stakeholders and taking appropriate follow-up action where required. Developing building safety cases and ensure they remain up to date. Any risks or gaps identified to have the appropriate mitigation in place and managed on an ongoing basis. Collating and maintaining information on vulnerable customers living in high-risk buildings and ensure this information is readily available in the event of an emergency. What we need from you Knowledge and experience of building safety, fire safety, building regulations, health and safety legislation. Wide knowledge base within residential property and related safety / compliance areas. Understanding of building construction methods and passive/active fire protection. Qualifications or studying towards : NEBOSH Fire Certificate, Diploma in Building Safety or equivalent.

Health, Safety & Compliance Manager Manchester Competitive Salary + Excellent Benefits Are you an experienced Health & Safety, Building Safety or Compliance professional looking to take ownership across a growing property portfolio? We're recruiting for a highly respected property organisation that owns and manages a portfolio of premium residential developments. This is a key role responsible for driving Health & Safety, statutory compliance and building safety standards across the business. We're particularly keen to hear from candidates from residential property, BTR, PBSA, housing, facilities management, estates, healthcare estates or other complex multi-site environments. The Role Working closely with senior leadership, operational teams and contractors, you'll act as the business's Health, Safety & Compliance expert, combining strategic oversight with a practical, hands-on approach. You'll be responsible for: Leading H&S and statutory compliance across the property portfolio. Supporting compliance with the Building Safety Act 2022 and higher-risk building requirements. Managing building safety documentation, including the Golden Thread. Overseeing compliance across fire, asbestos, legionella, gas and electrical safety. Conducting audits, inspections and risk assessments. Identifying compliance risks and driving remedial actions through to completion. Managing contractor compliance, RAMS and CDM requirements. Supporting incident investigations, reporting and continuous improvement. Advising senior leaders and operational teams on H&S best practice. Promoting a positive, proactive safety culture across the business. About You You may currently be working as a Health & Safety Manager, Compliance Manager, Building Safety Manager, SHEQ Manager, Estates Compliance Manager or Statutory Compliance Manager. You'll ideally bring: Strong H&S, statutory compliance or building safety experience. Knowledge of the Building Safety Act 2022 and higher-risk buildings. Experience across fire, asbestos, legionella, gas and electrical compliance. Knowledge of CDM and contractor management. Experience conducting audits, inspections and compliance reviews. NEBOSH or equivalent qualification. Strong communication skills with the confidence to influence senior stakeholders. A practical, solutions-focused approach and the ability to take ownership. Full UK driving licence. Why Apply? This is an opportunity to join a successful and growing property organisation where you'll have real ownership and influence over safety and compliance standards. You'll benefit from an autonomous role, exposure to a varied property portfolio, close interaction with senior leadership and excellent opportunities for long-term development. Interested? Apply today for a confidential conversation.

Credit Controller Up to 35,000 Kinning Park Initial 9 to 12 Month Fixed Term Contract Potential to Become Permanent Ideally Immediate Start Are you a confident Credit Controller ready for your next challenge? We are recruiting on behalf of a well established and growing business based in Kinning Park. With an expanding customer portfolio, this is a key role within the finance team, offering the opportunity to join the business at an exciting stage of its growth. We are keen to speak with customer focused Credit Controllers who take pride in building strong relationships and consistently go above and beyond to deliver an exceptional level of service. This is initially a 9 to 12 month fixed term contract, with the potential for the role to become permanent. Working Hours Monday to Friday, 09:00 - 17:00 What's in it for you? Private healthcare (following successful completion of probation) Annual salary review Christmas lunch and regular social events Cycle to Work scheme Electric Vehicle (EV) scheme 30-minute paid lunch break Paid day off on your birthday Subsidised parking permit Key Responsibilities Managing bank allocations and processing client payments Issuing payment reminders and chasing overdue debts Handling queries via phone and email, ensuring excellent customer service Liaising with property managers and solicitors in relation to property sales Managing Direct Debit collections and online card payments Preparing fund collection reports and overseeing contractor invoices What We're Looking For Proven experience in credit control, with a strong track record of debt recovery A confident, proactive approach to managing customer accounts Strong Excel skills (including VLOOKUPs and pivot tables) Experience with RPM systems would be advantageous If you are a driven Credit Controller looking to make a real impact within a growing business, we would love to hear from you. Apply now to take the next step in your career. For more information, please contact: (url removed) (phone number removed) Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Senior or Principal Town Planner Location: Midlands Penguin Recruitment is proud to be supporting a highly respected national planning consultancy in their search for a Senior or Principal Town Planner to join their expanding Midlands team. About the Company Our client is a leading multi-disciplinary consultancy recognised for their expertise in planning, development economics, and design. They work on a wide range of prestigious and complex projects for major developers, housebuilders, and landowners across England and Wales. With a creative, collaborative, and supportive culture, this is an excellent environment for ambitious planners looking to develop their careers. The Role As part of the Midlands Planning team, you will be involved in the delivery of high-profile projects across both the private and public sectors. This will include strategic and development management planning, project coordination, and providing expert advice to clients. You'll be part of a dynamic and growing team where your contribution will make a visible impact on the success of projects and the development of the business. Key Responsibilities Manage and contribute to a range of planning projects from inception to completion Provide high-quality planning advice to clients across sectors Prepare and submit planning applications, appeals, and supporting reports Liaise with clients, local authorities, and stakeholders Support and mentor junior colleagues where appropriate Build and maintain strong client relationships, identifying opportunities for new work Requirements Chartered Member of the RTPI (MRTPI) Strong commercial awareness and ability to apply planning knowledge in a broader property context Excellent written, analytical, and verbal communication skills Confident in client-facing roles and capable of managing complex projects Proactive, enthusiastic, and driven to deliver results Benefits The successful candidate will enjoy a competitive salary and benefits package, including: 25 days annual leave (rising with service) plus bank holidays Private medical insurance Pension scheme Life assurance Cycle to work scheme Eye care vouchers Staff discounts on retail, property, and financial services Employee assistance programme (24-hour support) Regular CPD and career development opportunities Interested? The hiring manager is looking to meet with suitable candidates ASAP so if you meet the above criteria, please contact Josh Jones on (phone number removed) or (url removed)

A leading asbestos consultancy are looking to recruit a highly experienced Asbestos Project Manager to run major contracts and works in London and the Home Counties. The ideal candidate will have experience managing large teams and working on varied property types both commercial and industrial. Qualifications: P402 or equivalent P403 and P404 or equivalent. Ideally CocA/CCP Ideally Health and Safety background.

Job Specification Asset Manager Location: Leicestershire (Hybrid) Rate: £389 per day Contract: Interim Working Pattern: Hybrid 2 days per week on site, including every Wednesday (pro rata for part-time workers) Overview Leicestershire County Council is seeking an experienced Asset Manager to join its Commercial Property team on an interim basis. This is an excellent opportunity for a commercially focused property professional to manage a varied portfolio of investment assets and contribute to the strategic optimisation of the Council's £519m property portfolio. The successful candidate will be responsible for managing a caseload of commercial property matters with minimal supervision, delivering asset management initiatives that maximise income, enhance value and support the Council's wider strategic objectives. Essential Experience The successful candidate will demonstrate: Significant commercial landlord and tenant experience. Proven asset management experience across commercial property. Ability to independently manage a varied caseload with minimal supervision. Strong commercial negotiation and stakeholder management skills. Experience undertaking financial appraisals, lease events and strategic asset reviews. Desirable Experience Commercial property disposals experience. MRICS qualified (preferred). Registered Valuer status would be highly advantageous. Experience working within the public sector or local government. Job Purpose Leicestershire County Council holds a property portfolio valued at approximately £519 million, with proactive asset management playing a key role in maintaining and enhancing this value. The Commercial Property portfolio sits within the Investing in Leicestershire Programme (IiLP) and comprises a diverse range of assets including offices, industrial and distribution properties, rural estates and development land. The role will focus on the proactive management, optimisation and rationalisation of these assets to maximise financial performance while ensuring compliance with Section 123 of the Local Government Act 1972. Responsibilities include financial analysis, lease management, landlord and tenant matters, operational asset management and the delivery of value-enhancing initiatives. The postholder will independently manage a portfolio of cases and contribute to the Council's strategic property objectives. Key Responsibilities Develop and implement asset management and investment strategies for the commercial portfolio. Identify underperforming or surplus assets and develop value enhancement or disposal strategies. Undertake financial and commercial appraisals to support lettings, rent reviews, lease renewals, refurbishments and investment decisions. Lead negotiations with tenants, developers, agents and other stakeholders to achieve the best commercial outcomes. Commission and manage external property and legal advisers in accordance with Council procedures. Ensure statutory, legal and governance requirements relating to the portfolio are fully met. Provide strategic advice on acquisitions, disposals, developments and investment opportunities. Deliver best practice in commercial asset management and contribute to the continuous improvement of property management processes. Prepare reports and recommendations for senior management, Corporate Property Steering Group (CPSG), Members and other stakeholders. Contribute to the annual Investing in Leicestershire Programme (IiLP) Report, Corporate Asset Management Plan and other strategic property documents. Maintain accurate property records using the Council's Asset Management System, CAD, GIS and associated software. Ensure compliance with Council policies including health and safety, information governance and environmental responsibilities. Demonstrate the Council's values and commitment to equality, diversity and inclusion. Person Specification Essential Extensive experience in commercial asset management. Strong landlord and tenant expertise. Ability to manage a varied caseload independently. Excellent negotiation, communication and report writing skills. Strong commercial and financial appraisal skills. Experience managing external consultants and professional advisers. Desirable Experience of commercial property disposals. MRICS qualified. Registered Valuer status. Local authority or public sector property experience. Working Arrangements Hybrid working. Attendance on site 2 days per week, including every Wednesday (pro rata for part-time appointments).

We are currently looking for an experienced Private Sector Housing Licensing Officer to join a busy Private Housing Services team. The role will focus on processing private rented sector licensing applications, supporting licensing enforcement activity and ensuring properties and licence holders meet the relevant statutory requirements. The successful candidate will manage licensing applications from initial checks through to issuing licences and notices, liaising with landlords, agents and tenants while supporting the wider enforcement of private sector housing standards. The Role Processing private rented sector property licensing applications. Checking applications to ensure all statutory information and qualifying criteria have been met. Carrying out Fit and Proper Person checks on licence holders, managers and associated parties. Liaising with landlords and agents to obtain additional information required to progress applications. Preparing and issuing licences and statutory notices following senior officer approval. Providing advice to landlords and tenants on PRS licensing requirements and relevant legislation. Handling initial enquiries relating to landlord and tenant issues, including property disrepair. Supporting the administration and processing of Civil Penalty Notices. Carrying out desktop investigations to identify unlicensed HMOs and other licensable properties. Undertaking checks with Land Registry, Companies House, tenancy deposit schemes and other relevant databases. Supporting proactive and reactive property licensing inspections and licence renewals. Maintaining accurate licensing and enforcement records on internal systems. Key Requirements Previous experience within Private Sector Housing, property licensing or a similar housing regulatory environment. Knowledge of private rented sector licensing and relevant housing legislation, including the Housing Act 2004. Experience processing property licensing applications and checking statutory documentation. Experience providing housing or technical advice to landlords, tenants and other customers. Experience maintaining accurate case records and managing housing-related data. Ability to review and interpret information relating to properties and licensing applications. Good IT skills and experience using database and case management systems. What You Need to Do Now If you are interested in this Private Sector Housing Licensing Officer role and meet the criteria above, please click APPLY NOW and send us your application today. If you do not hear from us within 48 hours of applying, your application has been unsuccessful. Footnote If you feel that this role matches your skills but not the rate, location or seniority, please feel free to send us your CV anyway. We regularly recruit for Private Sector Housing Licensing Officers, Licensing Officers, Private Sector Housing Officers and Enforcement Officers across the UK and would be pleased to speak with you confidentially. Even if you are currently satisfied in your role, we welcome calls from housing professionals looking to build future connections. For more information, call Zubair at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us.

Job Description We are looking for an ENERGETIC and ENTHUSIASTIC customer service specialist, who either has a background within property, or looking to embark within the industry. Our Customer Service Advisors (known locally as a Property Manager), play a pivotal role in ensuring that our landlord and tenant customers receive the high-quality experience they deserve, throughout their time with us. So, we re on the lookout for people with great communication and relationship skills and a passion for delivering a quality customer service! The Role: As a Property Manager you will be fully managing a portfolio of properties across our Sequence brand, building relationships with your internal colleagues and a portfolio of customers and acting as a key contact for our tenants and landlords who require support throughout the duration of their tenancy. Providing a first-class service to our customers is at the heart of your role, and working in a fun and positive environment, your day-to-day duties may include: Coordinate urgent and routine repairs and maintenance Liaise with trades people/contractors and keeping customers up to date Organise safety inspections and managing remedial works Liaise with landlords following regular property visits Assist customers with general tenancy queries Carry out weekly partnership calls with colleagues and welcome calls with new customers Dealing promptly and courteously to communication with landlord, tenants, contractors, and internal partners Provide a first-class service to maximise customer retention Ensure personal and team deadlines are met, service levels maintained and KPI's achieved About You: We're not just looking for good customer service; we re looking for Property Managers who can build rapport and adapt to the varying needs of our tenants and landlords and go that extra mile! Therefore, you will need the following skills: - A positive 'can-do' approach is essential Passionate about delivering exceptional customer service Confident communicator, both verbal and written Excellent organisational skills with attention to detail Strong time management skills and able to prioritise workload Ability to problem solve Able to remain calm under pressure and work to timescales What you get in return for a career as a Property Manager: 20 days annual leave increasing with length of service Pension scheme Full training, support and guidance Excellent career progression opportunities throughout the business Outstanding discounts across retail, entertainment, travel and health Why join us? The Connells Group is a market leading brand across The Wirral. Our passion for property and strong focus on people set us apart. The size and scale of our business could open up huge opportunities for you, whether you want to broaden your skills by taking on a different role or progress upwards to take on more and more responsibility. Meanwhile, the fact that we're always highly responsive to change makes this an incredibly exciting and inspiring place to develop your career. Connells Group is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity CC00815

Property Manager Private Family (Live-Out) Location: North London A private family is seeking a discreet, reliable, and experienced Property Manager to oversee the management of one high-quality private residential property. This role is ideal for a professional who is proactive, detail-oriented, and brings a positive can-do attitude, taking pride in maintaining a home to an exceptional standard while working independently in a trusted position. Key Responsibilities: Day-to-day oversight of the private residence Leading and supervising refurbishment projects within the property, ensuring works are completed to the highest standard, on time, and in line with the family s expectations Proactive coordination and supervision of maintenance, repairs, and trusted service providers Managing contractors and ensuring high-quality workmanship Attention to detail to ensure the property is always presented to an excellent standard Handling property-related administration, expenses, and basic reporting Acting as a trusted point of contact for all property-related matters Requirements : Proven experience in private property or estate management Strong organizational skills with excellent attention to detail Proactive mindset with a hands-on, can-do attitude High level of discretion, professionalism, and reliability Ability to work independently and take full ownership of the role PC skills: MS Excel and MS Word Fluency in English (additional languages an advantage) Valid driving licence Clean DBS check required What We Offer: Live-out position Responsibility for one private residence only Long-term, stable cooperation with a private family Competitive remuneration reflecting experience and responsibility If you are a polished, proactive professional who values quality, discretion, and taking ownership, we would be pleased to hear from you.

Senior Lettings Negotiator This is an excellent opportunity to join a highly respected, multi-branch independent estate agency as a Senior Lettings Negotiator in South Buckinghamshire. You'll play a key role within the lettings team, generating lets and working closely with the Lettings Manager to drive new business, win instructions and deliver an exceptional service to landlords and tenants. With an established brand, strong presence across the local market and ambitious plans for growth, this role offers genuine career progression for someone looking to take the next step towards lettings management. The Role Build and maintain strong relationships with landlords, tenants and applicants. Carry out viewings, negotiate offers and progress tenancies. Generate and carry out rental valuations Identify opportunities to grow the lettings portfolio. Deliver consistently high levels of customer service. Build your profile and develop relationships across the local market. Support and motivate other members of the lettings team. Play a key role in achieving the department's targets and continued growth. About You We're looking for an ambitious and commercially minded lettings professional who enjoys winning business, developing landlord relationships and delivering a first-class service. You could already be a Senior Lettings Negotiator, or an experienced Lettings Negotiator looking to take the next step in your career. You'll have: Experience within lettings Strong knowledge of the lettings process. Excellent communication and negotiation skills. A proactive and results-driven approach. Strong relationship-building skills. Excellent organisation and attention to detail. ARLA qualification would be advantageous but isn't essential. Full UK driving licence. What's on Offer Base: 25,000 - 28,000 + commission OTE: 43,000 Genuine progression towards lettings management. Excellent training and ongoing professional development. The backing of an established and highly regarded independent estate agency. Supportive and collaborative working environment. Opportunity to play a key role in the continued growth of the lettings department. About Walker & Sloan Walker & Sloan are a B Corp Certified recruitment business specialising in Property, Construction and the Built Environment. We work closely with clients across the UK and handle all applications with complete confidentiality.

A well-established fire safety consultancy is seeking an experienced Level 4 Fire Risk Assessor to join their expanding national team. The successful Level 4 Fire Risk Assessor will complete high-quality fire risk assessments across a varied portfolio of complex premises. Projects may include healthcare facilities, educational buildings, manufacturing sites, offices, retail units, hospitality venues and private hospitals. This is a field-based position involving regional and national travel, with fire risk assessment reports completed from home. The Level 4 Fire Risk Assessor's Role The Level 4 Fire Risk Assessor will: Undertake suitable and sufficient fire risk assessments in line with PAS 79 guidance. Inspect buildings, fire precautions and existing management arrangements. Identify hazards, assess risk levels and recommend appropriate remedial actions. Prepare accurate, professional and clearly structured fire risk assessment reports. Prioritise recommendations according to severity, urgency and potential impact. Advise Responsible Persons, building owners and property managers on compliance matters. Help clients understand their responsibilities under the Regulatory Reform (Fire Safety) Order 2005 and other relevant UK fire safety requirements. Maintain a professional, practical and client-focused approach during every assessment. The Level 4 Fire Risk Assessor The successful Level 4 Fire Risk Assessor will have: A recognised Level 4 qualification in fire risk assessment. At least two years' experience completing fire risk assessments across multiple property types. Strong knowledge of UK fire safety legislation and recognised assessment standards. Membership of an appropriate fire safety professional body. Excellent report-writing and communication skills. A full UK driving licence. The flexibility to travel throughout the UK when required. In Return? The appointed Level 4 Fire Risk Assessor will receive: A salary of 45,000- 50,000 A company car or car allowance Home-based report writing. Permanent, full-time employment. The opportunity to work across a diverse and technically interesting property portfolio. Experienced Level 4 Fire Risk Assessor candidates seeking their next career move are encouraged to apply. If you are a Fire Professional looking for new career opportunities please contact Lauren Banks on (phone number removed). Ref: LB17276 Fire Risk Assessor / Fire Safety Engineer / PAS 79 / Fire Safety Act / Building Safety Act / IFE / IFSM / IOSH / Fire Risk Assessment / Fire Safety Consultancy

Commercial Support Consultant - Conveyancing Location: Waterloo, London (Hybrid after probation) Salary: Competitive salary, depending on your skills and experienceAre you passionate about delivering outstanding customer service?Ready to take your skills into a professional, fast-paced conveyancing technology environment?Join InfoTrack as a Commercial Customer Support Assistant, where you'll help property professionals get the most from our products and services while building expertise in legal technology and commercial transactions.We're looking for someone with excellent customer service skills, a proactive approach to problem-solving and a passion for helping clients. You don't need previous experience in commercial conveyancing: we'll provide full training on our products, services and the commercial property transaction process, giving you everything you need to thrive in the role. About InfoTrack InfoTrack is a market-leading provider of technology solutions for the conveyancing industry, helping law firms deliver a best-in-class service to people buying and selling homes.As our market share continues to grow, so does the demand for specialist support across commercial property transactions. That's why we're expanding our commercial support team to ensure clients receive an efficient, reliable and seamless service. What you'll be doing In this role, you will: Provide first-line and second-line support for commercial real estate clients via phone, email and online channels. Respond to enquiries relating to commercial property searches, transaction services and platform functionality. Investigate and resolve client issues within agreed service levels, escalating more complex technical or operational issues where needed. Keep clients informed throughout the resolution process, ensuring they receive clear updates and a positive experience. Troubleshoot user issues and system errors, helping clients navigate the platform confidently. Assist clients with updates, new feature adoption and best-practice use of InfoTrack products. Work closely with the Commercial Account Manager, Managed Services Team and internal support teams to deliver excellent client outcomes. Support clients using services including Commercial Property Searches, HM Land Registry services, Pre and Post Completion Services, Companies House searches, Local Authority searches, Environmental and planning searches, Anti-Money Laundering checks, Identity verification and Electronic signatures. What we're looking for Essential: Excellent customer service and communication skills. Strong problem-solving ability and a proactive approach to resolving queries. Ability to manage multiple priorities in a fast-paced environment. Experience working within service level agreements (SLAs). Confidence explaining technical processes clearly. Desirable (but not essential): Previous experience within a commercial property or commercial conveyancing team, ideally in a law firm or professional services environment. Knowledge of commercial property transactions, including property searches, Land Registry services, and digital legal workflows. Working Hours Your working week will be 37.5 hours per week, typically 9:00am - 5:30pm initially, with opportunities for flexitime and hybrid working between home and our Waterloo office once probation is completed. Salary and Progression The salary for this role is £28,000 - £30,000, depending on your skills and experience. You'll also benefit from annual performance reviews, providing a clear pathway for career development and salary progression. Benefits and Rewards At InfoTrack, we believe in rewarding our people and creating a positive workplace culture. You'll benefit from: 25 days annual leave, plus bank holidays Flexible working options, including hybrid working after probation Private health insurance, including dental, optical and hearing cashback 24/7 health advice line and access to virtual GP appointments In-house barista: enjoy freshly brewed drinks throughout the day Office snacks, including fruit and refreshments Regular team breakfasts and lunches "Work From Anywhere" weeks: work remotely from a location of your choice Birthday and work anniversary gifts Regular social events including summer and Christmas parties, hikes, pub quizzes and more If you're looking to build your career in commercial client support while working with modern technology and a supportive team, we'd love to hear from you.If you have any questions about the role or require any reasonable adjustments as part of the recruitment process, please let us know at .REF-230289

An established fire safety consultancy is seeking an experienced Senior Fire Risk Assessor to support the continued growth of their national fire risk assessment service. The successful Senior Fire Risk Assessor will complete detailed fire risk assessments across a varied portfolio of complex buildings. Projects may include healthcare facilities, education sites, manufacturing premises, commercial properties, retail units, hospitality venues and private hospitals. The Senior Fire Risk Assessor will also provide technical guidance, support less experienced assessors and help maintain consistently high reporting standards. The Senior Fire Risk Assessor's Role The Senior Fire Risk Assessor will: Undertake suitable and sufficient fire risk assessments in line with PAS 79 guidance. Assess complex buildings, management procedures and existing fire safety arrangements. Identify hazards and provide practical, proportionate and prioritised recommendations. Produce accurate, professional and clearly structured fire risk assessment reports. Advise Responsible Persons, building owners and property managers on fire safety compliance. Support clients in understanding their duties under the Regulatory Reform (Fire Safety) Order 2005. Review reports and provide technical support to other fire risk assessors. Assist with quality assurance and the development of internal fire risk assessment procedures. Maintain a professional and client-focused approach across every project. The Senior Fire Risk Assessor The successful Senior Fire Risk Assessor will have: A recognised Level 4 fire risk assessment qualification. At least four years' experience completing fire risk assessments. Experience across a range of complex and higher-risk building types. Strong knowledge of UK fire safety legislation and recognised industry guidance. Membership of a recognised fire safety professional body. Excellent report-writing, technical and communication skills. A full UK driving licence and willingness to travel nationally. In Return? 45,000 - 60,000 (dependent on experience) car allowance or company vehicle Flexible / hybrid working Diverse project exposure across multiple sectors Strong career development within a growing fire safety team This role would suit an experienced Senior Fire Risk Assessor looking to progress within a respected consultancy environment while working on a broad range of projects. Ref: LB23589 If you are a Fire Professional looking for new opportunities in your career, please contact Lauren Banks at Brandon James on (phone number removed). Senior Fire Risk Assessor / Fire Risk Assessor / Fire Safety / FRA / Fire Compliance / BAFE / IFE / IFSM / FRACS / Fire Safety Order / Building Regulations / Fire Consultancy

Catch 22 are working with a leading property management organisation who are seeking an experienced Senior Building Manager to take responsibility for a prestigious commercial property in Manchester, near Trafford Centre. This is an outstanding opportunity to manage a landmark, multi-occupancy asset, taking ownership of all hard and soft FM services, contractor performance, occupier engagement, health & safety compliance and operational excellence. The successful candidate will also play a key role in driving service improvements, supporting strategic FM initiatives and leading on-site service partners to ensure the property continues to operate to the highest standards. Key Responsibilities Lead the delivery and ongoing performance of all hard and soft FM services across the building. Manage specialist contractors through KPI-led performance management, contract reviews and monthly supplier meetings. Oversee planned preventative maintenance programmes and ensure statutory compliance across the property. Manage service charge expenditure, invoice approvals and budget monitoring, identifying and reporting any significant variances. Lead minor works projects from inception through to completion, ensuring works are delivered safely, on time and to a high standard. Conduct regular building inspections, audits and health & safety reviews. Provide leadership and oversight of cleaning, security and maintenance providers, chairing regular operational meetings and driving service excellence. Build strong relationships with occupiers, stakeholders, local businesses and service partners to enhance the customer experience. Drive occupier engagement initiatives, community events and sustainability-focused activities across the property. Support business continuity planning, emergency preparedness and wider regional FM projects. Ideal candidate At least 4 years' experience within Facilities Management, with a strong understanding of managing agent responsibilities. Experience managing a large-scale, trophy commercial building or estate. Strong knowledge of both hard and soft FM services and contractor management. Proven experience managing teams and leading service providers to deliver exceptional standards. Excellent understanding of landlord and tenant relationships within commercial property. Strong commercial awareness, service charge budget management and contract management experience. Excellent stakeholder management and communication skills. Knowledge of health & safety legislation and compliance requirements within commercial property. NEBOSH General Certificate (essential). IWFM membership or working towards membership (highly desirable). Role details Salary up to £50,000. Monday to Friday working pattern. Opportunity to manage a flagship commercial asset within a leading property management organisation. Join a business renowned for delivering exceptional customer service and operational excellence. Genuine career development opportunities within a highly respected property consultancy. If you're an experienced Building Manager, Senior Facilities Manager or Facilities Manager looking for your next challenge, we'd love to hear from you.